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Reliance Jio

Reliance Jio Outage Report in Trombay, Mumbai Suburban, Maharashtra

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Trombay, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Trombay, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Reliance Jio

Reliance Jio is having issues since 02:30 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map Near Trombay, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, and Thāne.

CityProblem TypeReport Time
Mumbai Wi-fi 8 hours ago
Mumbai Internet 18 hours ago
Mumbai Internet 2 days ago
Mumbai E-mail 2 days ago
Mumbai Internet 3 days ago
Mumbai Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Trombay, Maharashtra

Latest outage, problems and issue reports in Trombay and nearby locations:

  • RSA_2908
    Rosh (@RSA_2908) reported from Mumbai Suburban, Maharashtra

    @JioCare Half of the time even if I have full network ... The person calling me gets the announcement of number switched off ! Other days are like I am testing network. if I am connected to the person on other end of the phone!! Sim change , New 5G phone still same no resolution atall.

  • with_yogesh
    Yogesh Patil | योगेश पाटील 🇮🇳🙃 (@with_yogesh) reported from Thāne, Maharashtra

    Too much network issue in ghansoli please solve @JioCare

  • iamSR_Mumbai
    i_amSureshRathore (@iamSR_Mumbai) reported from Mumbai Suburban, Maharashtra

    @reliancejio one Krishna Yadav sales person enters our house as technician to check Jio router against a complaint & gets us pay 4 new router, while the real technician team on checking reports all fine only wire to be mended. Kindly refund our money & take action against Krishna

  • venkateshn94
    व्यंकटेश नाईक (@venkateshn94) reported from Mumbai Suburban, Maharashtra

    @JioCare The team who came to check the 5G network, came with the non 5g device to check.!!

  • srjadhav71
    santosh Jadhav shree pratishthan Ngo MD Maharshtra (@srjadhav71) reported from Mumbai Suburban, Maharashtra

    @reliancejio Very bad networking this company

  • shah_bhavik
    Bhavik Shah (@shah_bhavik) reported from Mumbai Suburban, Maharashtra

    @JioCare Thank you @JioCare for doing nothing in resolving the network issue I am facing. #GoodBye

  • ScarfaceVarun
    Varun Nair 🇮🇳 (@ScarfaceVarun) reported from Mumbai Suburban, Maharashtra

    @JioCare @JioFiberVoice @reliancejio I need my STB and Remote which is 4+ yrs old exchanged. STB has a lot of loose connection issues. And the remote buttons don't work well.

  • akasharma83
    Akash Rajkumar Sharma (@akasharma83) reported from Mumbai Suburban, Maharashtra

    @JioCare which network to connect in #Singapore

  • Nikunj19031289
    Nikunj (@Nikunj19031289) reported from Mumbai Suburban, Maharashtra

    @JioCare please check this network issue problem with jio

  • KeniaPrashant
    Prashant Kenia (@KeniaPrashant) reported from Mumbai Suburban, Maharashtra

    @JioCare I have recharged on 2nd December for plan 395 but my 5g unlimited data is not working nor showing up on the app. I was using the 5g unlimited on the earlier plan which was the same ₹395. Tried calling on customer service but to my was unable to get any resolve.

  • MerulVora
    MERUL RAJESH VORA (@MerulVora) reported from Mumbai Suburban, Maharashtra

    Low network range @JioCare

  • nroy4u
    Niladri Sekhar Roy (@nroy4u) reported from Mumbai Suburban, Maharashtra

    Bots bots everywhere Not a person to speak Suggest all my friends to avoid @reliancejio Jiomart as there are only bots in their call centers & its a vicious cycle then the phone got disconnected abruptly. Want to return Order ID: 16701307960087272A No help @BandBajaateRaho

  • srjadhav71
    santosh Jadhav shree pratishthan Ngo MD Maharshtra (@srjadhav71) reported from Mumbai Suburban, Maharashtra

    @reliancejio Very bad network face i am in chinchpokli Mumbai-400012 This issue is not solve 2year ago, customer care told me your area no towers jio, so not solve problems jio company, i told public pls don't purchase jio sim card

  • Raghhu_visu
    Raghu (@Raghhu_visu) reported from Mumbai, Maharashtra

    @JioCare what kind of company you people are running .inspite of me complaining no body responds.I highly recommend anybody not to get service if jio pay

  • urmish_ub
    Urmish Basu (@urmish_ub) reported from Thāne, Maharashtra

    @JioCare Still no delivery of SIM. Such pathetic service.

  • Raghhu_visu
    Raghu (@Raghhu_visu) reported from Mumbai Suburban, Maharashtra

    @JioCare. I have pinged a day before but you only people are not ready to reply.this the kind of service you people are going .what kind of customer service is this

  • MeSawardekar
    SD 🇮🇳 (@MeSawardekar) reported from Mumbai Suburban, Maharashtra

    Still the problem hasn’t been solved & I am without my mobile number for last 6 days now. Being my primary number, I m not able to receive any imp alerts or any bank or CC OTPs since last 6 days now. @JioCare @reliancejio

  • Meet_Miteshmj
    Mitesh (@Meet_Miteshmj) reported from Mumbai Suburban, Maharashtra

    @JioMart_Support @reliancejio @jagograhakjago still no update.. just auto response of relentless working for resolution

  • SanjayRatnani12
    Sanjay Ratnani (@SanjayRatnani12) reported from Mumbai Suburban, Maharashtra

    @JioCare this problem I went to my nearest customer care center where my problem was further escalated and told you to talk to customer care representative we are unable to help you

  • Pikiri
    Selvan Issac செல்வன் (@Pikiri) reported from Mumbai Suburban, Maharashtra

    Dear @JioCare @reliancejio I received a sms for 5g services So I did a recharge of 239 got the plan But still the network is showing as 4g Kindly suggest

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • bantu8998
    Gaurav Tripathi (@bantu8998) reported

    @JioCare Is this truly the level of service you provide, requesting customers to send a private message, when that very functionality is not working? Under such circumstances, how can I reasonably expect that the issue associated with my mobile number will be resolved. @_MukeshAmbani

  • ankitsinhdarbar
    ANKITSINH RAJPUT (@ankitsinhdarbar) reported

    @JioCare network issue.

  • ChungCh96171569
    Pem L (@ChungCh96171569) reported

    @JioCare See this, you always do fake commitment. See, on 11th March, you replied, and today is 19th March, kindly refund my amount of 1200 rs , since december i msg you call uyou but i don't why you ignoring with simply reply we forwaded your concern to team will update you , refund my money which i was paid for relocate, and due to your nonsens technician was processed and due to service unavailablity your engineerd denied and cancelled , i heared reund will be initiaite within 7 days after cancellations , but here you all maming excuses and fake commitment after that you all are silent , if i not reply i never expect msg from your end, but you all are cheater for 1200 you making me fool last 4 month,

  • Suny34839959
    Suny (@Suny34839959) reported

    @reliancejio @JioCare @reliancegroup mere 2 jio ke numbers hai dono m aaj pure din network issue raha coustomer care se bas dilasha mili koi solution nahi mujhe bahut paresani hui please solution krwaye jaldi No outgoing Ni incoming

  • Kanhaiya6201
    Kanhaiya Kumar (@Kanhaiya6201) reported

    @reliancejio There is a Jio tower located near my home, but it does not pick up a 5G signal, and even the 4G network runs very slowly. Therefore, I would like it to be upgraded to 5G and made operational on the 5G network. So, I request that this tower be upgraded to 5G; please.@reliancejio

  • ahirsuvaparbat
    SP45 (@ahirsuvaparbat) reported

    @JioCare Facing extremely slow internet from the last 4 months in my area. The service is almost unusable despite the full signal. Kindly resolve this urgently. If not fixed soon, I will be forced to port my number to other providers like Airtel or Vodafone Idea. #Jio

  • Adv_Mohdkhalid
    Mohd Khalid (@Adv_Mohdkhalid) reported

    @canarabank @JioCare @canarabank The payment for my recharge was successful and the amount has been deducted, but the recharge is still not reflecting. I don’t have balance to make calls—how am I supposed to communicate? Please resolve this issue urgently.

  • Mr_Karan_Yadav
    Karan Kumar (@Mr_Karan_Yadav) reported

    @JioCare I am facing the issue on Google, Facebook, YouTube, etc. Please check and assist.

  • ahirsuvaparbat
    SP45 (@ahirsuvaparbat) reported

    @JioCare Facing extremely slow internet from last 4 months in my area. The service is almost unusable despite full signal. Kindly resolve this urgently. If not fixed soon, I will be forced to port my number to other providers like Airtel or Vodafone Idea. #Jio

  • DhirajK19968291
    Dhiraj Kumar (@DhirajK19968291) reported

    @JioCare Why is Jio's network not improving in our area?