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Reliance Jio

Reliance Jio outages and service status in Trombay, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 3 outage signals in the last 24 hours around Trombay, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received May 25, 12:05 PM GMT+5:30.
  • 63% Internet (63%)
  • 14% Total Blackout (14%)
  • 14% Wi-fi (14%)
  • 6% Phone (6%)
  • 2% E-mail (2%)
  • 2% TV (2%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Trombay, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Trombay, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 25: Problems at Reliance Jio

Reliance Jio is having issues since 10:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Trombay, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, Mumbai Suburban, and Airoli.

CityProblem TypeReport Time
Mumbai Internet 4 hours ago
Mumbai Internet 16 hours ago
Mumbai E-mail 18 hours ago
Mumbai Phone 2 days ago
Thāne Internet 2 days ago
Mumbai Internet 2 days ago

Nearby cities with recent reports

Mumbai

32 recent signals

4 hours ago
Thāne

3 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Trombay, Maharashtra

Latest outage, problems and issue reports in Trombay and nearby locations:

  • VikasShaw16
    Vikas Shaw (@VikasShaw16) reported from Mumbai Suburban, Maharashtra

    May I know any genuine contact person number I want to install mobile network tower in Mumbai on my rooftop @reliancejio @airtelindia @VodafoneGroup

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @JioCare @reliancejio your Sigma quality will never come.. such a degrade service daily i am facing despite several complaints you are just operating ur AI and phone technology i think u don't have enough tower and service engineer please close my service it's done now

  • Iamkakshay
    Kuvalekar Akshay (@Iamkakshay) reported from Panvel, Maharashtra

    What the hell, again call drop issue after 35 secs cannot hear other side. I just lost my important meeting, why don't lock the company if u cannot provide the services. I just ported the number from @airtelindia and i really miss their good service @JioCare hate ur service guys.

  • RaashulTandon
    RAASHUL TANDON (@RaashulTandon) reported from Mumbai Suburban, Maharashtra

    @airtelindia inspite of activating DND I'm getting zillion calls a day! Network issues haven't been resolved for the past 1 year. Is this a sublime message to port to @reliancejio ?!

  • BiswasNirmalya
    Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra

    @ParikshitK_ @JioCare Facing this issue since the last few days

  • sonianotani
    Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio 5 days since registering entity on trueconnect and making a payment. Received invoice and email saying registered but we cannot move forward. Multiple complaint raised on email. Extremely frustrated! Urgent support needed

  • mathewmantony
    मॅथ्यू अँटनी|Mathew Antony|മാത്യു ആന്റണി (@mathewmantony) reported from Mumbai Suburban, Maharashtra

    It's been 2 days @reliancejio internet services is down in Bandra.Apart from the consistency in giving SMS updates that service is not restored,there is no uptime. Will they also give billing reduction to all the subscribers.All are saying that no human interface at all.

  • sandandstories
    its me PANKAJ (@sandandstories) reported from Yashodham, Maharashtra

    I always wonder why people don’t make @reliancejio there first number. It got the answer. It’s a task to get through a real person on the customer care, first they will give you gyaan on what all are included in your plan and then no option to talk to a real person @JioCare

  • volneymyron
    Volney Myron (@volneymyron) reported from Yashodham, Maharashtra

    The worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!

  • psychedelic604
    Vin (@psychedelic604) reported from Yashodham, Maharashtra

    @JioCare why had the jio network suddenly become so back. Browsing on the phone has become a task.

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Intermittent connection loss!! I am done now take some effort to investigate open the ticket listen to what your representative has advised & then let me know on what grounds you have closed the ticket without providing resolution and none of you jerks making an effort to call me

  • shah7543
    shah (@shah7543) reported from Mumbai Suburban, Maharashtra

    @reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet

  • GreemsonM
    Greemson Muthappa (@GreemsonM) reported from Panvel, Maharashtra

    So we are ready to port out our 8 connection of airtel to other network still my network problem not resolved very headache the team still not contacted not response iam msg from last one week very bad. Response disappointed with airtel @airtelindia @Airtel_Presence @JioCare

  • ChemburChapters
    Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra

    @JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Why should I again revert when I am telling you issue isn’t fixed and I have given you ticket number which captures every details then why you keep on asking me. Please advise what has been done to fix this issue till date?

  • satishtiwari81
    satish tiwari (@satishtiwari81) reported from Mumbai Suburban, Maharashtra

    @reliancejio @RelianceEnt @reliancegroup kindly take notice that jio fibre team had assured us free connection to society.but after 2 month of service started.there is no response from team .feeling cheated from jio fibre .from Satish tiwari veermahal chs lalbaug 9820464853

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare Keep on working you have time till 31st Dec 2023 to call a customer who wanted to port in JIO and this is what @reliancejio calls 5G service

  • hspratik
    Pratik HS Shah (@hspratik) reported from Yashodham, Maharashtra

    @JioCare @JioFiberVoice @reliancejio horrible experience ever while installation of jio fiber, they were sugar coated sweet talkers while taking selling plans & equally unpleasant experience while installation. Please update about cancellation & refund process of order

  • CelestinPillai
    Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra

    @JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.

  • BiswasNirmalya
    Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra

    @JioCare is there some issue with vowifi in jiofiber? Please clarify! Or is it related to jio sim?

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • chosweetasif
    Bravo Brain (@chosweetasif) reported

    Jio fiber is worst @JioCare @reliancejio they're not resolving the issue. 4days no internet worst customer support. Customer care number also not responding just IVR only announcing totally crap SR000036LX39. Moving to @airtelindia fiber next month. Worst customer service

  • ShikharTrades
    Shikhar (@ShikharTrades) reported

    @JioCare Please ask your backend team to properly. It could be related to routing, CGNAT, IPv6 handling, DNS conflicts, backend traffic filtering, tower instability, or packet loss. the speed is normal but websites/apps randomly fail to load. Even after router replace and new connection.

  • majbooorbanker
    an Indian citizen (@majbooorbanker) reported

    @JioCare Also I would like to tell you that I was informed by customer support that I need not pay any additional amount but you representative pawan kumar at jio office pin 262903 forcibly sold me new connection stating that old connection could not be relocated

  • Sivasakthimech
    சிவசக்தி பழனி (@Sivasakthimech) reported

    Hello @JioCare @reliancejio, this is unacceptable. My new AirFiber is just 1 week old, completely down, and technicians have visited 2 times already but STILL haven't fixed it. Please escalate this to a senior team immediately. Location: Puducherry @JIOAIRFIBERIN

  • majbooorbanker
    an Indian citizen (@majbooorbanker) reported

    @JioCare please help regarding the new connection, even after making payment I am told from the office that it cannot be done

  • aanil_5555
    Anil Ahirwar (@aanil_5555) reported

    @JioCare I know about recharge reminders, why I am getting reminder calls on my alternate number. Why do people of your team misbehave and threaten the customer ?? Do call me on my alternate no. I shared in DM.

  • _rraviverma
    Ravi Verma (@_rraviverma) reported

    @JioCare Still you haven't assigned a technician brother just disconnect my connection and provide compensation if this issue cannot be handled by your team. How many more days I should wait Please resolve earliest by today or provide compensation,I'll look for another service provider.

  • Harshkusx
    Harsh Saxena (@Harshkusx) reported

    @JioCare Mr Nelson , You are not capable resolved my problem last 6 days, why are you not returning my amount, your service is very poor and 3rd class

  • VamsiOn_X
    VK (@VamsiOn_X) reported

    @JioCare Worst service ever. It has been more than 25 days since payment was made, yet no installation, no engineer visit, and no proper response from your side. Your team keeps giving false promises, raising fake requests, and closing complaints without resolving anything.

  • aditivya
    Vikas kumar (@aditivya) reported

    @JioCare @reliancejio i have cancelled the order for jiofiber. I haven’t received not received my refund amount. Customer care numbers are also not responding.