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Reliance Jio outages and service status in Thāne, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 14 outage signals in the last 24 hours around Thāne, including 14 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 13, 9:02 PM GMT+5:30.
  • 62% Internet (62%)
  • 14% Wi-fi (14%)
  • 11% Phone (11%)
  • 10% Total Blackout (10%)
  • 2% E-mail (2%)
  • 2% TV (2%)

The latest reports from users having issues in Thāne come from postal codes 400612 and 400603 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Thāne, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Thāne, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 13: Problems at Reliance Jio

Reliance Jio is having issues since 03:30 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Thāne, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, Mumbai Suburban, Dombivli, and Kalyān.

CityProblem TypeReport Time
Mumbai Wi-fi 13 minutes ago
Mumbai Internet 4 hours ago
Mumbai Internet 4 hours ago
Mumbai Internet 10 hours ago
Mumbai Phone 20 hours ago
Mumbai Internet 20 hours ago

Nearby cities with recent reports

Mumbai

75 recent signals

13 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Thāne, Maharashtra

Latest outage, problems and issue reports in Thāne and nearby locations:

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra

    @JioCare Not able to connect with anyone for activation of my Jio fiber set top box and buying a wifi extender,, kindly help,sick of the service

  • theonlyashwini
    Ashwini Pawar (@theonlyashwini) reported from Yashodham, Maharashtra

    Why struggle to discontinue a number which is not in use ??? @reliancejio @JioCare tired of calling customer service, chatting from the app, visiting gallery!

  • gunjankhatrii
    gunjan khatri (@gunjankhatrii) reported from Mahape, Maharashtra

    @reliancejio @JioCare @_MukeshAmbani I am trying to order jio fiber box from last 15 days raised ticket also but i am told no stocks ..wanted to know if I can get the fiber setop box ..as never tght this item also will have shortage

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @reliancejio @JioCare You only hire Telecallers, Artificial intellect, but you don't have enough tower and service engineer to check the network compatibility.. it's daily pain ! Our day start with frustration. We are planning to go in consumer court @jagograhakjago

  • khushijain_2
    khushi Jain (@khushijain_2) reported from Bhiwandi, Maharashtra

    @JioCare There's no network in my phone

  • PrashantMello
    Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra

    @JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @cankkasera @JioCare @reliancejio Hi I have face call and network both issue... I have just recently port the network candle is only ,1 available. Despite following up no improvement... जियो मैने क्यों लियो... Abhi Aisa lag raha he

  • snair700
    Sethu Nair (@snair700) reported from Mumbai Suburban, Maharashtra

    @JioCare What a ****** network. When your recharge expires all network go slow specially the data network.

  • UD_SHAH79
    UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra

    @JioCare @reliancejio #jiofiber #worstinternet service provider net down past 12 hours in our area and yet cannot resolve the issue

  • shreyplaysYT
    LFO Shrey Plays (@shreyplaysYT) reported from Mumbai Suburban, Maharashtra

    What is it with @reliancejio @PlayApex ping problems. Every alternate game the ping is at above 200ms. So annoying nd irritating.

  • carlessguy
    Karan G 🇮🇳 (@carlessguy) reported from Mahape, Maharashtra

    @JioCare i need to reboot again and again to use jio 5g. Where as others are able to use it without any issues.

  • HarshJaiwant
    Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, Maharashtra

    How should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio

  • sonianotani
    Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio 5 days since registering entity on trueconnect and making a payment. Received invoice and email saying registered but we cannot move forward. Multiple complaint raised on email. Extremely frustrated! Urgent support needed

  • SmileAwayyy
    Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra

    @reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare Keep on working you have time till 31st Dec 2023 to call a customer who wanted to port in JIO and this is what @reliancejio calls 5G service

  • ricaopowel214
    radhe radhe (@ricaopowel214) reported from Andheri, Maharashtra

    @JioCare why there is no network in Andheri East. Near mogra station. Since morning, there is issue in the network. Pathetic network.

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare I think this 15 times I have forwarded my house details... Why the same sop has been following? Can't you come here and check network

  • nlgogri
    NLG (@nlgogri) reported from Yashodham, Maharashtra

    @JioCinema app is not smooth at all. While watching highlights if you press back 10 second button then video freezes and commentary runs. Very pathetic experience @BCCI of watching ipl this year. Hope you address this issue at earliest @reliancejio

  • UD_SHAH79
    UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra

    @JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • AnkitTy47255090
    Ankit Tyagi (@AnkitTy47255090) reported

    @jio_fiber worst experience, with you Already recharge 555+ 706 Rs but since morning, I am not able to use my wifi. @JioCare @reliancejio

  • ImMayankGarg
    Mayank Kr Garg (@ImMayankGarg) reported

    @JioCare @JioCare I shared all requested details via DM but received no response. Please escalate my complaint and share the SR/escalation reference. Cancel my #JioAirFiber, reverse the incorrect bill, stop billing, or I'll approach the Appellate Authority and Consumer Court.

  • Pjjrocks
    Pulkit-Jain (@Pjjrocks) reported

    @JioCare Your network is facing serious issues since last 2 days in my area. The calls are dropping as well as mobile internet is hardly working. The network is sitting on 5G but you can hardly browse. The speedtest shows speed less than 2 mbps, it used to be around 100-150 mbps

  • rameshsheelam
    ramesh (@rameshsheelam) reported

    Received 100+ “Rest assured” and “We’ve escalated your case” messages in 65+ days. Still waiting for a refund. Looks like the word “refund” doesn’t exist in the Jio customer support dictionary. Well trained, @JioCare

  • nagpure_pratik
    Pratik Nagpure (@nagpure_pratik) reported

    @JioCare, your engineer visit service is pathetic. They directly reschedule the order. I was working from home today because there was supposed to be an engineer assigned to solve the wifi issue, but no one showed up. This is completely unprofessional. Take a look- SROOO03AXOM1

  • KetanJa07668835
    Ketan Jain (@KetanJa07668835) reported

    Jio’s service has to be worst in the entire world. 7 days of continuous follow ups and yet my jio air fibre isn’t working. @reliancejio @JioCare @JIOAIRFIBERIN

  • akankshitjha22
    Jha Akankshit (@akankshitjha22) reported

    @JioCare What is the procedure to end Jio Fibre Connection? I want to discontinue with Jio because of poor service, how to get back my ₹1500 security? @Airtel_Presence Is there any option for demo of Airtel fibre/Air fibre before taking final decision regarding the speed?

  • mishra1969
    Ram Mishra (@mishra1969) reported

    @JioCare The Jio experience has gone from bad to worse. Be it golf city in lko or district HQ sant kabir nagar. Frequent call drops and erratic data speeds

  • sindhibhau
    Karan Java (@sindhibhau) reported

    @reliancejio @JioCare With reference to Service Request number SR00002MK46A for your JioFixedVoice Number connection having JioFixedVoice Number we have scheduled an appointment with a Jio service engineer at your premises on 14-Jul-2026 between 13:30:00 - 14:30:00.

  • amitabhthapli
    Amitabh Thapliyal (@amitabhthapli) reported

    @JioCare @jiocareindia @_MukeshAmbani Dear Customer, Thank you for choosing JioHome. Your Order Number is NO0001ELEV32 and your JioFixedVoice Number is +911353507846. Payment receipt has been sent to your registered email id. Neither payment receipt received nor connection started