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Reliance Jio

Reliance Jio outages and service status in Thāne, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Thāne, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Apr 22, 10:59 PM GMT+5:30.
  • 53% Internet (53%)
  • 18% Phone (18%)
  • 16% Wi-fi (16%)
  • 8% Total Blackout (8%)
  • 5% E-mail (5%)

The latest reports from users having issues in Thāne come from postal codes 400602 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Thāne, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Thāne, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 22: Problems at Reliance Jio

Reliance Jio is having issues since 05:30 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Thāne, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Dombivli, Airoli, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Mumbai Wi-fi 18 minutes ago
Mumbai Wi-fi 22 hours ago
Mumbai Internet 1 day ago
Mumbai E-mail 1 day ago
Mumbai Internet 1 day ago
Mumbai Total Blackout 1 day ago

Nearby cities with recent reports

Mumbai

10 recent signals

18 minutes ago
Dombivli

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Thāne, Maharashtra

Latest outage, problems and issue reports in Thāne and nearby locations:

  • psychedelic604
    Vin (@psychedelic604) reported from Mumbai Suburban, Maharashtra

    @JioCare need help with jio fiber connection. SSID is not showing up and calling your customer care is no help either. Kindly help

  • sonianotani
    Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra

    No customer care number. Emails got a few holding replies and then no replies. This is a critical service for us!! @reliancejio @JioCare

  • kaush31886
    Kaushal (@kaush31886) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio this is happening second time. Suddenly internet and router stop working. And the best part is JIO service person will attend my request on 15th march? Seriously ? Soo fast ? dominance is dangerous in market ..its true. @HathwayBrdband was better. 😔

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare now it's finish.. let's disconnect!! Network is the soul of Mobile device now a days i am carrying body without soul... poor network, poor service 😔 unsatisfied!!

  • SmileAwayyy
    Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra

    @reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response

  • TheVinodNair
    Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra

    @JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.

  • Iamnareshp25
    Naresh Pawar (@Iamnareshp25) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare Pathetic experience facing from last more than 15 days about network issue. Also make complaint no response. Same calling today costomer supporter hold me for senior assistant then disconnected even not connecting me proper. #Shame

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra

    @JioCare Not able to connect with anyone for activation of my Jio fiber set top box and buying a wifi extender,, kindly help,sick of the service

  • theonlyashwini
    Ashwini Pawar (@theonlyashwini) reported from Yashodham, Maharashtra

    Why struggle to discontinue a number which is not in use ??? @reliancejio @JioCare tired of calling customer service, chatting from the app, visiting gallery!

  • carlessguy
    Karan G 🇮🇳 (@carlessguy) reported from Mahape, Maharashtra

    @JioCare i need to reboot again and again to use jio 5g. Where as others are able to use it without any issues.

  • surensadwelkar
    Surendra Sadwelkar (@surensadwelkar) reported from Mumbai Suburban, Maharashtra

    @JioCare i have complained 2 times so far that I cannot make or receive calls sometimes, i am not able to call any emergency numbers like 100. So far my issue remains unresolved. If Jio is not able to resolve my issue i will have to port out.

  • krish30777
    K.G.Nair (@krish30777) reported from Mumbai Suburban, Maharashtra

    @JioCare Since We are paying for 28 days why Team Jio's auto generated voice message hearing again and again... Such nasty experience with Jio. I know my recharge day... Pls stop this non sense or else I'll port to some other service. My Jio no. 8369338628

  • LiveFromALounge
    Ajay Awtaney (@LiveFromALounge) reported from Mumbai Suburban, Maharashtra

    @JioCare when does the service on my postpaid phone resume? Its been 2 months approx and the bills are all@paid (you have a mandate for auto debit). Shall I port the number away?

  • sonianotani
    Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio 5 days since registering entity on trueconnect and making a payment. Received invoice and email saying registered but we cannot move forward. Multiple complaint raised on email. Extremely frustrated! Urgent support needed

  • psychedelic604
    Vin (@psychedelic604) reported from Yashodham, Maharashtra

    @JioCare why had the jio network suddenly become so back. Browsing on the phone has become a task.

  • JagtianiShekhar
    CJ (@JagtianiShekhar) reported from Yashodham, Maharashtra

    @reliancejio @JioCare WIFi issue since yesterday and completely down since yesterday night. Please resolve immediately, thanks.

  • ChemburChapters
    Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra

    @JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio

  • volneymyron
    Volney Myron (@volneymyron) reported from Yashodham, Maharashtra

    The worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @reliancejio @JioCare You only hire Telecallers, Artificial intellect, but you don't have enough tower and service engineer to check the network compatibility.. it's daily pain ! Our day start with frustration. We are planning to go in consumer court @jagograhakjago

  • UD_SHAH79
    UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra

    @JioCare @reliancejio #jiofiber #worstinternet service provider net down past 12 hours in our area and yet cannot resolve the issue

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • PrashantRa19320
    Prashant Rajpurohit (@PrashantRa19320) reported

    @JioCare Still the assigned time has been passed and not even a single person visited or called us just a shameful thing @JioCare Its horrible to think such a big company is unable to resolve a small issue

  • iharshvardhana
    Harsh Wardhan (@iharshvardhana) reported

    I was told by a representative (Hemant Pal) to simply disconnect the service instead of offering any help. This is unacceptable customer support and false commitments. Expecting immediate action and accountability. @reliancejio @JioCare #Jio #CustomerServiceFail #ConsumerRights

  • VedanshOG
    VEDANSH GAMING (@VedanshOG) reported

    @JioCare Don't repeat this copy paste script this **** you are just wasting my time just reopen my request why you don't opening my SR request you are just giving me this **** copy paste reply just reopen reopen reopen reopen

  • ObhanAjay
    Ajay (@ObhanAjay) reported

    @JioCare So only social media team can help rest your service center team based at call center is just here to tell change your handsets for jio fiber issues.

  • dhruval14
    Dhruval S Kothari (@dhruval14) reported

    @JioCare @reliancejio @RIL_Updates i am not at all happy with your service raised relocation request in same area you disconnected but your engineer didn't pick up the device even no courtesy to call i have paid the amount you asked in advance still such local Co. type service

  • RajeshKinn50583
    Rajesh Kinnera (@RajeshKinn50583) reported

    Raised complaint (SR0000340CZZ) for my JioAirFiber on the 15th, following a month-old issue. It’s been 1.5 months and no resolution despite two attempts. This negligence is disappointing. Fix this immediately! @JioCare @reliancejio"

  • Str_an_ge_r
    Raj (@Str_an_ge_r) reported

    @JioCare I have an active ₹349 plan on my number [9718711256], but I haven’t been able to access Disney+ Hotstar for over 10 days. The app doesn't recognize my subscription. Please fix this ASAP. #JioCare #JioHotstar #CustomerService

  • ck_choprakhushi
    khushi (@ck_choprakhushi) reported

    @Reliance Jio My JioFiber hasn’t been working for 2 day right after recharge. The wire is cut (don’t know how/when). Complaint raised, appointments scheduled 3–4 times, engineers assigned twice, but no one showed up. Mailed support too, no help. Need urgent resln @reliancejio

  • muralikumar99
    murali kumar (@muralikumar99) reported

    @JioCare , I'm messaging from last 10 days but no reply. My jio fiber connection activated on 10th April and till now google gemini pro banner not showing in myjio app. shared snapshots in DM multiple times. I paid money 3333 to jio, but u are not resolving my issues.

  • GaneshCh1183312
    Ganesh Ch (@GaneshCh1183312) reported

    @JioCare Can you get my problem resolved. I shared my registered fiber mobile number in chat. Can you please get this resolved.... This is my 10th tweet pls help me