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Reliance Jio outages and service status in Thāne, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Thāne, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 31, 4:54 PM GMT+5:30.
  • 61% Internet (61%)
  • 12% Wi-fi (12%)
  • 12% Phone (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

The latest reports from users having issues in Thāne come from postal codes 400612 and 400603 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Thāne, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Thāne, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 1: Problems at Reliance Jio

Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Thāne, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, Kalyān, and Thāne.

CityProblem TypeReport Time
Mumbai E-mail 17 hours ago
Mumbai Internet 1 day ago
Mumbai Internet 2 days ago
Mumbai Wi-fi 2 days ago
Mumbai Wi-fi 3 days ago
Mumbai Phone 4 days ago

Nearby cities with recent reports

Mumbai

13 recent signals

17 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Thāne, Maharashtra

Latest outage, problems and issue reports in Thāne and nearby locations:

  • anurag11820
    Anurag Tiwari (@anurag11820) reported from Thāne, Maharashtra

    @reliancejio Jiotrue5G is not working on 5G phone Realme 10pro+ 5G But Airtel 5G @airtelindia is working

  • HarshJaiwant
    Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, Maharashtra

    How should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio

  • shuks1986
    ajay (@shuks1986) reported from Yashodham, Maharashtra

    @JioCare @TRAI having problems in voice call Too much disturbance with jio network i just got back to jio from Airtel but same problem with the same number

  • TheVinodNair
    Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra

    @JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.

  • LiveFromALounge
    Ajay Awtaney (@LiveFromALounge) reported from Mumbai Suburban, Maharashtra

    @JioCare when does the service on my postpaid phone resume? Its been 2 months approx and the bills are all@paid (you have a mandate for auto debit). Shall I port the number away?

  • shreyplaysYT
    LFO Shrey Plays (@shreyplaysYT) reported from Mumbai Suburban, Maharashtra

    What is it with @reliancejio @PlayApex ping problems. Every alternate game the ping is at above 200ms. So annoying nd irritating.

  • nlgogri
    NLG (@nlgogri) reported from Yashodham, Maharashtra

    @JioCinema app is not smooth at all. While watching highlights if you press back 10 second button then video freezes and commentary runs. Very pathetic experience @BCCI of watching ipl this year. Hope you address this issue at earliest @reliancejio

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port

  • ChemburChapters
    Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra

    @JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio

  • ArnabKantiGhosh
    Arnab Kanti Ghosh (@ArnabKantiGhosh) reported from Yashodham, Maharashtra

    I have a #jiofiber broadband. But I think the router is bad. Beacause the 5Ghz band is good the whole flat but the 2.4Ghz band is only available when I stand infront of the router. Also no response from the local team. This much bad service is not expected from @reliancejio.

  • JagtianiShekhar
    CJ (@JagtianiShekhar) reported from Yashodham, Maharashtra

    @reliancejio @JioCare WIFi issue since yesterday and completely down since yesterday night. Please resolve immediately, thanks.

  • praachinh
    praachi (@praachinh) reported from Mumbai Suburban, Maharashtra

    @reliancejio @DoT_India @TRAI Jio has been unnecessarily charging me for Netflix subscription which i have deactivated in Sept 2022.When i called the customer care services they said charges are correct and nothing can be done.I request the telecom authorities to help me in this

  • CelestinPillai
    Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra

    @JioCare Why am I not getting 5G even though it is available at my location? Other users are able to enjoy Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.

  • miteshsaraf78
    Mitesh Saraf (@miteshsaraf78) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare Hey when is #Mumbai getting #5G really sick of this useless currant network 😡

  • ManishaNanavaty
    manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra

    @JioCare And once again the wifi has been down since last evening 9pm and not working yet after 12 hrs. Pls escalate this complaint. I don't want ur standard reply.

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Yashodham, Maharashtra

    @JioFiberVoice @JioCare cant access Jio fiber internet and could not run diagnostics check, please help

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Mumbai Suburban, Maharashtra

    @JioCare bad network Network is not working Service is bad

  • volneymyron
    Volney Myron (@volneymyron) reported from Yashodham, Maharashtra

    The worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!

  • ashishhattangdi
    Dr. Ashish S. Hattangdi (Ph.D) (@ashishhattangdi) reported from Yashodham, Maharashtra

    @JioCare i wanted to Port our family numbers from prepaid to postpaid family plan. No response from website etc. Pls help

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare now it's finish.. let's disconnect!! Network is the soul of Mobile device now a days i am carrying body without soul... poor network, poor service 😔 unsatisfied!!

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • nvsubramanian
    N🆚 (@nvsubramanian) reported

    @JioCare @JioCare I shared my JioAirFiber ID and registered mobile number by DM immediately after it was requested them on 29 July. There has still been no call, engineer visit, update or resolution. Your public response was merely performative; no action followed. 1/3

  • VikasDe81781493
    Vikas Deshpande (@VikasDe81781493) reported

    @JioCare Engineeer is saying he is not permitted to replace with new wire. He ask to take new connection or shift your connection? Is this tje service Jio offering? 3 days passed no broken wire replacement? Hopelss and pathetic experience.

  • phenomenalrohan
    Rohan Ghosh (@phenomenalrohan) reported

    @reliancejio please help

  • Pragyaparamesh
    प्रज्ञा परमेस मिश्रा (@Pragyaparamesh) reported

    If u don’t want to solve this issue I with my 6 family member who are using Jio will port to airtel and I will make sure to drag you to consumer court for a full recovery of my plan. Waiting for your excuses @JioCare

  • Satyareddy23492
    Satya Reddy (@Satyareddy23492) reported

    Is Jio Fiber existing in India? It’s almost 24hrs but no one is solving the issues but we have paid the money for services. @jio_fiber @reliancejio @Jio_Business

  • _cpsharma
    Chetan P Sharma (@_cpsharma) reported

    @BankerinIndia @JioCare Yeah. No action has been taken despite continuous follow-ups. I'm now considering escalating the complaint through the CPGRAMS portal.

  • Rajnish27256549
    Rajnish Singh (@Rajnish27256549) reported

    @JioCare why not support to customer my JioFiber is not working who are responsible for that

  • vxn_amit
    Amit sharma (@vxn_amit) reported

    @reliancejio @JioCare My JioFiber connection has had a blinking red light and no internet for more than 15 hours. I already raised a complaint, but no engineer has visited yet. Request ID: SR00002N0Q32 — Status still shows "Assigning an engineer." Please send an engineer urgently

  • musafirmanish
    Manish singh (@musafirmanish) reported

    Still not got any proper solution @JioCare

  • Swapnil_98
    Swapnil Kumar Singh (@Swapnil_98) reported

    @JioCare @reliancejio My JioFiber is down for 24+ hours! Complaint No: SR00002N0N38 Support is falsely claiming line is broken, while everyone else's internet in the area is working fine. Visit rescheduling 4-5 times without my permission fix it urgently!