Reliance Jio outages and service status in Thāne, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 3 outage signals in the last 24 hours around Thāne, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received May 8, 3:15 AM GMT+5:30.
- Internet (57%)
- Wi-fi (16%)
- Phone (14%)
- Total Blackout (9%)
- E-mail (2%)
- TV (1%)
The latest reports from users having issues in Thāne come from postal codes 400602 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Thāne, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Thāne, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 8: Problems at Reliance Jio
Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Thāne, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Dombivli, Airoli, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 6 hours ago |
|
Mumbai
|
Internet | 21 hours ago |
|
Mumbai
|
Internet | 23 hours ago |
|
Mumbai
|
Internet | 1 day ago |
|
Mumbai
|
Total Blackout | 1 day ago |
|
Mumbai
|
Internet | 2 days ago |
Nearby cities with recent reports
28 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Thāne, Maharashtra
Latest outage, problems and issue reports in Thāne and nearby locations:
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Suhit Jain (@SuhitJain3) reported from Mumbai Suburban, MaharashtraWorst network jio is having now a days totally 0 % network they providing 4-5 times i had called to customer care but they didn't solve my problem lazy *** @JioCare @reliancejio
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Naresh Pawar (@Iamnareshp25) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare Pathetic experience facing from last more than 15 days about network issue. Also make complaint no response. Same calling today costomer supporter hold me for senior assistant then disconnected even not connecting me proper. #Shame
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Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users are able to enjoy Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare now it's finish.. let's disconnect!! Network is the soul of Mobile device now a days i am carrying body without soul... poor network, poor service 😔 unsatisfied!!
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Vin (@psychedelic604) reported from Mumbai Suburban, Maharashtra@JioCare need help with jio fiber connection. SSID is not showing up and calling your customer care is no help either. Kindly help
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UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra@JioCare @reliancejio #jiofiber #worstinternet service provider net down past 12 hours in our area and yet cannot resolve the issue
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Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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Ashwini Pawar (@theonlyashwini) reported from Yashodham, MaharashtraWhy struggle to discontinue a number which is not in use ??? @reliancejio @JioCare tired of calling customer service, chatting from the app, visiting gallery!
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Poonam Ralh (@iPoonamRalh) reported from Mumbai Suburban, Maharashtra@Airtel_Presence I mistakenly recharged my number for 666 but i never got it coz I have ported my number to @JioCare . Can you pls look into this. Recharge did via @Paytm
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare You can call and keep talking what I need is an solution for my problem where is that?? It doesn’t take 3 days to solve an internet problem?? I will wait until tomorrow morning 9:30, if you can resolve it, superb, if not please let me know how can I surrender the devices
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Nidhaye Phand (@nidhayephand) reported from Yashodham, Maharashtra@JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!
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Devarshi Barot (@devarshibarot28) reported from Mumbai Suburban, Maharashtra@JioCare I had activated and was using Jio 5G welcome offer. My plan was about to expire and I'd recharged with new one before it gets expired. After the shift to new plan my welcome offer is no longer there. Kindly help.
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Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare Why should I again revert when I am telling you issue isn’t fixed and I have given you ticket number which captures every details then why you keep on asking me. Please advise what has been done to fix this issue till date?
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Sonia Notani (@sonianotani) reported from Mumbai Suburban, MaharashtraNo customer care number. Emails got a few holding replies and then no replies. This is a critical service for us!! @reliancejio @JioCare
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare Not able to watch IPL and Sony channels since 5 days,no service from Jiofiber, shocking state of affairs
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Surendra Sadwelkar (@surensadwelkar) reported from Mumbai Suburban, Maharashtra@JioCare i have complained 2 times so far that I cannot make or receive calls sometimes, i am not able to call any emergency numbers like 100. So far my issue remains unresolved. If Jio is not able to resolve my issue i will have to port out.
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satish tiwari (@satishtiwari81) reported from Mumbai Suburban, Maharashtra@reliancejio @RelianceEnt @reliancegroup kindly take notice that jio fibre team had assured us free connection to society.but after 2 month of service started.there is no response from team .feeling cheated from jio fibre .from Satish tiwari veermahal chs lalbaug 9820464853
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Pc (@piyushpras) reported from Bhiwandi, Maharashtra@reliancejio unable to connect to internet by mobile data since 3 hours despite of active plan please help, not even able to make and receive calls. Location shivaji chowk, Bhiwandi 421302 Maharashtra
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Praveen Kushwaha (@praveenkushwaha) reported from Yashodham, Maharashtra@JioCare Pathetic service from Jio fibre. Everyday internet down fpr 5-6 hours in Kandivali West area.
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RAASHUL TANDON (@RaashulTandon) reported from Mumbai Suburban, Maharashtra@airtelindia inspite of activating DND I'm getting zillion calls a day! Network issues haven't been resolved for the past 1 year. Is this a sublime message to port to @reliancejio ?!
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Naushad Ali (@N7869724567_n) reportedExtremely disappointed with @JioCare. My JioFiber (ID: 05223176897) is down. Technician refused to fix it! I’m on duty in Manipur & family is alone in Lucknow. CCTV is offline, major safety concern. Fix this on priority! @reliancejio #JioFiber #Lucknow #Emergency
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Vikash Kumar Sahu (@vickyrgh123) reported@JioCare Dear Customer, With reference to Service Request number SR00002KXACY for your JioFixedVoice Number connection having JioFixedVoice Number we have scheduled an appointment with a Jio service engineer at your premises on 08-May-2026 between 16:00:00 - 17:00:00. Again rescheduled
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pandit0054@gmail.com (@pandit0054) reported@JioCare @JioCare My services were not usable for many days due to repeated internet issues and downtime. My plan is ₹599 + GST, but the bill amount is ₹1117.23, which is incorrect. Previous month payment was already made, and service downtime should also be considered.
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Ghanshyam Deore (@Ghanshy52492936) reported@JioCare @JioCare Problem not yet resolved. Kindly close my jio air fiber connection.
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Sid ☀️ (@s1ddharthrxddy) reported@JioCare facing internet connectivity issues since last night. Since morning it's been worse. No connection at all.
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murali (@murali10453) reported@JioCare Sir i don't know dm is not working ,As u said my phone model pocoM6pro5g ,i don't have alternative number,my numbr 8639001054,youtube is loading verey slowly taking so much time, please solve the issue
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Prashant Kumar (@prashant09549) reported@JioCare facing issue with jio fixed line number 061-52796583 . service always get disrupted when there is long light cut . Kindly arrange technician visit to change my odu orientation to to any other Tower. In 15 days 3 to 4 days no connectivity what's the use of Wi-Fi
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Jatin Gupta (@iam_jatingupta) reported@JIOAIRFIBERIN @JioCare facing internet connectivity issue this morning & trying to get support on Myjio app. The AI chat cannot solve, calling the number is not connecting to service rep even after waiting 20 mins on call, all troubleshooting tips followed. I need help urgently
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Dr. Kuldeep Solanki (@DrKuldeepSolan4) reported@JioCare I am still waiting for my refund. I also made a complaint the same day i left the message on my Twitter account and mailed it also (complaint no. SR0000355VP9). It's TAT is also going to get over but no refund done.
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Rakesh Kumar Khillan (@KhillanRakesh) reported@JioCare If you are not able to give any solution so kind shut down the services. I called 4 times to customer care call is disconnected after few seconds. Shall I discontinue the connection??