Reliance Jio outages and service status in Thāne, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 3 outage signals in the last 24 hours around Thāne, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 18, 8:15 PM GMT+5:30.
- Internet (59%)
- Wi-fi (20%)
- Total Blackout (14%)
- Phone (4%)
- E-mail (1%)
- TV (1%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Thāne, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Thāne, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at Reliance Jio
Reliance Jio is having issues since 04:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Thāne, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Kalyān, Mumbai, Mumbai Suburban, Dombivli, Airoli, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Kalyān
|
Internet | 2 hours ago |
|
Mumbai
|
Phone | 9 hours ago |
|
Mumbai
|
Wi-fi | 10 hours ago |
|
Mumbai
|
Phone | 1 day ago |
|
Mumbai
|
Internet | 2 days ago |
|
Mumbai
|
Internet | 2 days ago |
Nearby cities with recent reports
15 recent signals
1 recent signals
1 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Thāne, Maharashtra
Latest outage, problems and issue reports in Thāne and nearby locations:
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Mihir Pandya (@mihir_kp) reported from Yashodham, Maharashtra@JioFiberVoice @JioCare cant access Jio fiber internet and could not run diagnostics check, please help
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Vin (@psychedelic604) reported from Mumbai Suburban, Maharashtra@JioCare need help with jio fiber connection. SSID is not showing up and calling your customer care is no help either. Kindly help
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Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra@reliancejio jio fiber isn’t working properly in Kopar Khairne. Please fix asap
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ajay (@shuks1986) reported from Yashodham, Maharashtra@JioCare @TRAI having problems in voice call Too much disturbance with jio network i just got back to jio from Airtel but same problem with the same number
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Sujeet Yadav (@SujeetY9213) reported from Yashodham, Maharashtra@JioCare jio mobile network not getting from 2dys...
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare Even Jio fiber speed is bad after upgrading to Rs 999 plan
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Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra@airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.
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Suhit Jain (@SuhitJain3) reported from Mumbai Suburban, MaharashtraWorst network jio is having now a days totally 0 % network they providing 4-5 times i had called to customer care but they didn't solve my problem lazy *** @JioCare @reliancejio
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@JioCare @reliancejio your Sigma quality will never come.. such a degrade service daily i am facing despite several complaints you are just operating ur AI and phone technology i think u don't have enough tower and service engineer please close my service it's done now
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Devarshi Barot (@devarshibarot28) reported from Mumbai Suburban, Maharashtra@JioCare I had activated and was using Jio 5G welcome offer. My plan was about to expire and I'd recharged with new one before it gets expired. After the shift to new plan my welcome offer is no longer there. Kindly help.
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Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra@JioCare I want to port my no to onther service provider. Your complaints number 198 not working. Your customer support worst on Twitter too.
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Dr. Ashish S. Hattangdi (Ph.D) (@ashishhattangdi) reported from Yashodham, Maharashtra@JioCare i wanted to Port our family numbers from prepaid to postpaid family plan. No response from website etc. Pls help
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vinod bakliwal (@vinodpbakliwal) reported from Yashodham, Maharashtra@JioCare hi i am jiofiber user i want to pause my connection as i will not be in the town for more than 2 months. Please help me
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Abdul Rehman (@a_r_momin) reported from Khoni, Maharashtra@reliancejio @JioCare please make network connection stable in bhiwandi. pincode 421302. I'm feeling fool after arecharging with full year plan.
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Praveen Kushwaha (@praveenkushwaha) reported from Yashodham, Maharashtra@JioCare Pathetic service from Jio fibre. Everyday internet down fpr 5-6 hours in Kandivali West area.
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LFO Shrey Plays (@shreyplaysYT) reported from Mumbai Suburban, MaharashtraWhat is it with @reliancejio @PlayApex ping problems. Every alternate game the ping is at above 200ms. So annoying nd irritating.
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@reliancejio @JioCare it's frustrating time, taking twice the recharge but not given one single improvement in the jio... Everyday we are facing issue! I am not expecting such delay in service from Jio.. the more we raise whistle blow the more you are ignoring us big shame...
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Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra@JioCare RT news channel is not working on jio fiber.Please help
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Mitesh Saraf (@miteshsaraf78) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare Hey when is #Mumbai getting #5G really sick of this useless currant network 😡
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praachi (@praachinh) reported from Mumbai Suburban, Maharashtra@reliancejio @DoT_India @TRAI Jio has been unnecessarily charging me for Netflix subscription which i have deactivated in Sept 2022.When i called the customer care services they said charges are correct and nothing can be done.I request the telecom authorities to help me in this
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Sandeep (@sdeep80) reported@JioCare Visit of technician was reschedule today but no one visit till now you all are such a irresponsible and trust worthy. So please take away garbage from my house. I will look for another alternative
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Nikhil Thakkar (@NikhilThakkarr) reported@JioCare @reliancejio JioFiber down for 10+ days. 3 tickets closed without visit — SR000035A97X, SR000035GHAH, SR000035RUNJ. Reset gateway, changed credentials — still broken. Captive portal shows payment error on an active plan. TRAI complaint being filed. #JioFiber #ConsumerRig
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venkataramana reddy (@venkat_4u) reported@JioCare - You such a pathetic customercare and when you are not doing proper handling sim delivery why you provide home delivery option. Wasting time to keep calling to your customer care..
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Paras Rai 🇮🇳 (@raiparas) reportedHi @reliancejio , my ₹899 plan is active having @JioHotstar plan till 9th June. However, when I open the app, it is still asking me to purchase a subscription. Kindly check and resolve this issue. @JioCare #Jiohotstar
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Goutham (@gouti1454) reportedJio have changed international roaming policy from last Thursday 14 May 2025. Which was not communicated to customer about the changes. Now requires 3599/- domestic plan to receive a signal and sms. The previous recharge is ineffective . @JioCare @JioHotstar
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JayashOfficial (@JayashUpdates) reported@JioCare I requested relocation, not a forced new connection or plan upgrade. My ₹199 plan was changed without proper consent and now I’m being charged more for poor speed/service. Restore my original ₹199 plan immediately or provide written justification for this unauthorized
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Prof (Dr) Ripin Garewal (@TheGarewal) reported@JioCare I'm not able to port to postpaid for 6 months now, despite my multiple visits to service centres and online calls. Please help me ASAP. The app is unresponsive and so is your customer care @reliancejio
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Cool Cool (@coolingmasti) reported@reliancejio @JioCare @reliancegroup If a customer has mistakenly made a payment to an old connection he had can there be no way to adjust it to his existing connection. Apparently I am not getting anything, Inspite of emailing and calling the helpdesk of Jio. They say nothing.
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manu (@manvend13386994) reported@JioCare hello, plz check speed at jiofiber 911332357677. Asap , my schedule classes and meetings would be disturbed. Problem facing since yesterday evening.
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KISHOR MENGHRAJANI (@KMENGHRAJANI) reported@reliancejio Hi Team Jio, I have applied for new JIOHOME connection on 04/05/2026 at Tarsali, Vadodara, Gujarat. My order number is NO0001D8ZA0E. After rigorous follow up through customer care and Jio App, the same is still pending for installation. Need urgent response.