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Reliance Jio

Reliance Jio Outage Report in Thāne, Thane, Maharashtra

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Thāne, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Thāne, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Reliance Jio

Reliance Jio is having issues since 12:50 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map Near Thāne, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Dombivli, and Thāne.

CityProblem TypeReport Time
Mumbai Wi-fi 7 hours ago
Mumbai Internet 17 hours ago
Mumbai Internet 1 day ago
Mumbai E-mail 2 days ago
Mumbai Internet 3 days ago
Mumbai Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Thāne, Maharashtra

Latest outage, problems and issue reports in Thāne and nearby locations:

  • Craig14_MUFC
    CRAIG (@Craig14_MUFC) reported from Mumbai Suburban, Maharashtra

    @Gadgets360 @reliancejio needs to first improve their product quality. Chinese products last longer than thai poop hole Jio. 1 week of total torture from their jio product & to top it off bad service too. Horrible. @JioCare

  • itsaby9
    aby (@itsaby9) reported from Mumbai Suburban, Maharashtra

    @JioCare Yes i am very upset and then too what the hell are you providing us the service.

  • prince_man11
    Manish P Gawde (@prince_man11) reported from Mumbai Suburban, Maharashtra

    @JioCare has issues giving nethng in writing , none of the ppl ready to give full names and email id's also to h stuck agged in complaints...r they doing smethng wrong that so much secrecy is needed

  • dhaoool
    Dhaval Dharod (@dhaoool) reported from Thāne, Maharashtra

    @ekbottlebeer @VodafoneIN @reliancejio Using jio prepaid as secondary connection. All unlimited plans have FUP limit on calls to Non-Jio users. Thrice had to recharge before plan expired since limit was exhausted. Ek ka network nahi hota, dusra call karne nahi deta.

  • firstforceindia
    Anil Bhanushali (@firstforceindia) reported from Mumbai Suburban, Maharashtra

    Dear @JioCare really happy to know that we have miss call alert facility free offered to all jio clients now my basic requirement is I require mis call alerts even if the caller calls from any operator as of now i receive miss call only if caller is from jio network pls suggest

  • maheshrk8
    maheshk (@maheshrk8) reported from Thāne, Maharashtra

    @JioCare if you are promising 100mbps in bronze plan how can you give 40mbps ? Please replace the old router. Going to gold plan is not a solution. Please help.

  • sanjayjogani6
    sanjay jogani (@sanjayjogani6) reported from Mumbai Suburban, Maharashtra

    @JioCare I cancelled your service on 8th july. As per your executive your team will collect router with in 7 days. Still not work out. After pick u people will give mine money refund. I called your helpline 100 times am tried. Pls saveyour company reputations

  • megha35400436
    Megha Chandra (@megha35400436) reported from Mumbai Suburban, Maharashtra

    @JioCare Hey ! I've not got an update still. Can u guys just refund all my money (paid for the entire year) with interest ? Clearly you don't have the wherewithal to provide any after sales service.

  • Elusive_Mind
    C3aL (@Elusive_Mind) reported from Thāne, Maharashtra

    @JioCare @reliancejio I already have a prepaid connection from Jio. But do you'll even port nos of other service providers coz then I have a @VodafoneIN number to port but it's a postpaid connection and I would need even international roaming service activated at certain time of the year.

  • GeekyAshok
    Geeky Ashok (@GeekyAshok) reported from Mumbai Suburban, Maharashtra

    I couldn't call on one single mobile number of vodafone operator from my @reliancejio network getting busy tone evry time but from this number i get calls @reliancejio @JioCare

  • itsaby9
    aby (@itsaby9) reported from Mumbai Suburban, Maharashtra

    Most horrible service ever is Reliance JIO. 45 days back I ordered STB & yet these JIO people haven’t delivered to me. Really shame on your company @JioCare

  • sandyyextc
    sandeepkumar sharma (@sandyyextc) reported from Mumbai Suburban, Maharashtra

    Dear @JioCare i have recharged on this 7977724451 but still it's time consuming to activate my number if it's possible to activate right other wise your coustomer service day by day worst

  • megha35400436
    Megha Chandra (@megha35400436) reported from Mumbai Suburban, Maharashtra

    @JioCare probably the most non transparent and absurd customer care ever.

  • bhushan_dheeraj
    Dheeraj Bhushan (@bhushan_dheeraj) reported from Mumbai Suburban, Maharashtra

    @JioCare Do u guys read customer issue before replying?

  • KohliRavina
    Ravina Kohli (@KohliRavina) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio internet services down since yesterday afternoon and there is no response from the customer care no. No way to register a complaint. What’s happening?

  • sudeshtambe2008
    Sudesh Tambe (@sudeshtambe2008) reported from Mumbai Suburban, Maharashtra

    @JioCare Since Jan. 2020 I am following for the refund of Rs. 2500/- for JioFiber Service ID 400122846678 via NEFT/RTGS. It was informed me that 'the transaction has failed. Six months passed but no refund! No responce from jio team. Tambe.

  • PratzMauryaa
    Pulp Saviour...!!! (@PratzMauryaa) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio I'm still having problem with the voucher ...it's not active...net is not working on my phone.

  • megha35400436
    Megha Chandra (@megha35400436) reported from Mumbai Suburban, Maharashtra

    @reliancejio you're customer care service has been lying to me since yesterday. My internet isn't working, and you keep opening service requests but nobody actually cones to repair it.

  • sudeshtambe2008
    Sudesh Tambe (@sudeshtambe2008) reported from Mumbai Suburban, Maharashtra

    @reliancejio Since Jan. 2020 I am following for the refund of Rs. 2500/- for JioFiber Service ID 400122846678 via NEFT/RTGS. It was informed me that 'the transaction has failed to your bank account number ending with 68007126964'. Six months passed but no refund! Tambe.

  • bhushan_dheeraj
    Dheeraj Bhushan (@bhushan_dheeraj) reported from Mumbai Suburban, Maharashtra

    @JioCare Seems it is difficult for you to understand, I have a very simple problem, I am paying for 250 mbps and getting 38 - u consider this to action, or not?

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • DModi3
    DModi (@DModi3) reported

    @JioCare Can you please help me with refund process? Mr. Sahil

  • pacific_iam
    Prashant Sarfare (@pacific_iam) reported

    @JioCare How much time you required to resolve this tiny issue?

  • PremNogiya99
    Prem Nogiya (@PremNogiya99) reported

    @JioCare Currently the is difficulty in connecting devices and IoT devices. Internet reliability has fallen down alot like every 30 mins the Internet goes down for 30-60 sec. I need the router to be replaced because I have tried other JioFiber and no such issue (1/2) #JioFiber

  • VarunAdi2803
    Varun Aditya (@VarunAdi2803) reported

    Need Starlink here @elonmusk @reliancejio service sucks🤢

  • Kadirkd01
    Abdul Kadir (@Kadirkd01) reported

    @JioCare I wanna transfer the sim owner( owner is dead). I've submitted form to the Silchar Head Office but no response. Plz help me.

  • TheNishilPatel
    NP (@TheNishilPatel) reported

    @JioCare Kindly look into my Jio fiber connection issue. Order number - NO0000LEN80Z. Why are you frequently changing my preferred appointment date of installation. Your customer care persons keep disconnecting call. @JioVadodara. What is your fee for preferred appointment?

  • Vaidyanathas1
    Vaidyanatha Sarma (@Vaidyanathas1) reported

    @JioCare is worst internet service provider of india

  • tejalmalavi
    Malavi Tejal J (@tejalmalavi) reported

    @JioCare No action taken on this issue. I shared consumer number in morning as you requested but no response from @JioCare. Please expedite the process and provide solution ASAP

  • Mr_Arora01
    Arora Ji (@Mr_Arora01) reported from Hanumāngarh, Rajasthan

    @JioCare I dont really need any help regarding this.... This is to show people reality of coupons you guys gives in wheeling.

  • ManishTheMS1
    Manish The M.S. (@ManishTheMS1) reported

    @rajivmehta19 @reliancejio reason is poor signal & taken for granted customers. You guys need to learn from @airtelindia