Reliance Jio outages and service status in Thāne, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Thāne, including 2 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received Aug 5, 10:53 PM GMT+5:30.
- Internet (62%)
- Total Blackout (12%)
- Phone (11%)
- Wi-fi (11%)
- E-mail (3%)
- TV (1%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Thāne, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Thāne, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 6: Problems at Reliance Jio
Reliance Jio is having issues since 10:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Thāne, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, Kalyān, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Wi-fi | 17 hours ago |
|
Mumbai
|
Total Blackout | 20 hours ago |
|
Mumbai
|
Internet | 2 days ago |
|
Mumbai
|
Internet | 2 days ago |
|
Mumbai
|
Internet | 3 days ago |
|
Mumbai
|
Internet | 3 days ago |
Nearby cities with recent reports
14 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Thāne, Maharashtra
Latest outage, problems and issue reports in Thāne and nearby locations:
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Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra@JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.
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Arnab Kanti Ghosh (@ArnabKantiGhosh) reported from Yashodham, MaharashtraI have a #jiofiber broadband. But I think the router is bad. Beacause the 5Ghz band is good the whole flat but the 2.4Ghz band is only available when I stand infront of the router. Also no response from the local team. This much bad service is not expected from @reliancejio.
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Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, Maharashtra@JioCare need to connect to customer care
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nj (@navinjk11) reported from Mumbai, Maharashtra@JioCare @reliancejio No response yet to my requests 3rd in the day why so slow ?
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Vishal H Rochlani (@vrochlani) reported from Yashodham, Maharashtra@JioCare Its surprising to note that we can't have access to older invoice.Which company is doing that only yours? Was not able to access the Invoice of Sept'22. Kindly be customer friendly in your support. Does your acc also deletes it after 180 days, then y not access to clients.
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Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra@JioCare RT news channel is not working on jio fiber.Please help
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Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra@reliancejio jio fiber isn’t working properly in Kopar Khairne. Please fix asap
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Anil J. Chanchani (@chanchani_) reported from Mumbai Suburban, Maharashtra@JioCare Why Company is holding a Customer's Rs 10000/ deposit lying without any interest
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port
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Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra@ParikshitK_ @JioCare Facing this issue since the last few days
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Vinod Yadav (@vsy135) reported from Mumbai Suburban, MaharashtraPathetic service from @JioCare . Went to kanjur jio office (near huma cinema) to get my father's sim changed as existing one was corrupted. Everyone in that lane had electricity except jio store. Jio representative said "meter had been cut down as electricity bill is not paid"
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vishnu agarwal (@agarwalvishnu) reported from Mumbai Suburban, Maharashtra@JioCare No solution to my complaint yet...
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Vaibhav Gupta (He/Him/His) (@vaibhav30gup) reported from Yashodham, Maharashtra@LnTFinance even after having #DnD activated, still receiving numerous calls for loan offers. Can u please give me an explanation? I raised my concern multiple times with @JioCare and the complaint falls on Deaf years. @TRAI can u take some action. This is a serious violation.
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Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, MaharashtraHello @JioCare r u seriously care your customer
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LFO Shrey Plays (@shreyplaysYT) reported from Mumbai Suburban, MaharashtraWhat is it with @reliancejio @PlayApex ping problems. Every alternate game the ping is at above 200ms. So annoying nd irritating.
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Shashikant Pandey #CRPF (@CAMANDO007) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Do we have any network issue at Vakola Datta Mandir Dmello Comp. Last few days network and calling capacity of Jio getting worst. Could you pleas make some alternate arrangements or let know to port out if you not able to provide solutions.
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PRANOY CHAUAAN (@PRANOY_CHAUAAN) reported from Mumbai Suburban, Maharashtra@SardarSomdeep @JioCare @Airtel_Presence God Knows now what and when would jio commercially start 5G for everyone - my phone model on the other hand supports more bands then required like Millimetre Wave , which would never connect coz they use MM WAVE to interlink towers
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its me PANKAJ (@sandandstories) reported from Yashodham, MaharashtraI always wonder why people don’t make @reliancejio there first number. It got the answer. It’s a task to get through a real person on the customer care, first they will give you gyaan on what all are included in your plan and then no option to talk to a real person @JioCare
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Mehak Kala (@mehak_kala) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio @JioFiberChennai When v need the connection then why it takes only half a day. Horrible sales team especially Hemant Singh frm Thane branch +919321003391 Need dis sorted asap
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Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio 5 days since registering entity on trueconnect and making a payment. Received invoice and email saying registered but we cannot move forward. Multiple complaint raised on email. Extremely frustrated! Urgent support needed
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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sidharth nayak (@sidnext_) reported@JioCare I've been telling you repeatedly. Your service engineer hasn't done anything and won't do anything. Please keep this in mind and take your device away . I have probably used it for only 28 days in 3 months,
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Vikram Singh Meena(SATTAVAN),ਵਿਕਰਮ ਪੰਜਾਹ (@VickeySattavan1) reportedI booked Jio AirFiber at the Gangapur City Jio store on August 2nd; a representative named Pawan Bairwa processed the booking and collected the full payment, yet the AirFiber has not been installed so far. I was initially told it would be done on August 6th, but now they are saying it will be installed on August 8th. For such a major company, the service is appalling—Airtel would have been a better choice. Jio has been disappointing right from the start. I am attaching a screenshot of the payment. The request number provided to me is LR00001ELIW3, and the reference transaction ID is 2020080221045000029 / 0636121751279229. My mobile number is 8104022446. Ultimately, I want to know when this installation will take place—or if it will happen at all. @JioCare
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Aman Singhal (@a12001411) reported@JioCare I don't want this kind of attitude from your on ground representative.I mean if you can't provide connection than why collect money from innocent consumer and then stop attending them. How is this ethical to cheat your customer?
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vishal - A Hindu . अहिंसा परमॊ धर्मः (@v_vks) reported@JioCare @JioCare @jio_fiber put you house in order, it is not my responsibility if u don’t hv complain visible. V bad
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Biswa Kalyan Bhuyan (@thesurgot) reportedHi @JioCare, this issue has been pending for 1–2 years despite multiple complaints. Please escalate this to your Network/RF team. The nearest tower (eNB: 4854) still has no 5G, forcing my phone to connect to eNB: 264251 with poor speeds. I have shared further details in DM.
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ASHUTOSH GUPTA (@ASHUTOS13233186) reported@reliancejio respected sir, me and my family uses jio services since 9 years but recently I am facing huge network problem issues and it does not resolved. Even customer care executive disconnect my call. I am very poor. Either resolve my network problem or refund my money.
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rahul kalra (@imrkalra) reportedRaised multiple complaints about @Airtel_India home broadband, but zero resolution or response. Worst customer support ever. ❌ Do NOT waste yourmoney onAirtel. Save yourself the headache and switch to @reliancejio / @JioCare. Best service & reliability! 📶 #AirtelDown #JioFiber
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Mohit Mathur (@MohitDMarketer) reported@JioCare Shared in chat, plz check and fix it ASAP if you can otherwise tell me to replace the connect
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Inqualab (@SweetSinner007) reported@JioCare @reliancejio I’ve called customer care 3 times. Every representative has been completely clueless and unable to resolve this or escalate it properly. Email support is completely unresponsive. Clean up the orphan order stuck in your system so I can migrate.
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Dr. Rajendra Shinde (@veerite) reported@bsnl_care Madam, when will onion potato filled in head Indians will awake 2fact pvt like @jiocare looting, exploiting? 😪They never cm on custcare call in years,you come quick. Now query 1504 const busy, YuppTV Scope avl on which Fiber plan? Mine basic. Any such OTT on post P mob plan?🙏