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Reliance Jio outages and service status in Thāne, Maharashtra

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Thāne, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jun 3, 9:36 PM GMT+5:30.
  • 65% Internet (65%)
  • 15% Wi-fi (15%)
  • 13% Total Blackout (13%)
  • 5% Phone (5%)
  • 2% E-mail (2%)
  • 1% TV (1%)

The latest reports from users having issues in Thāne come from postal codes 400601 and 400607 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Thāne, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Thāne, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 3: Problems at Reliance Jio

Reliance Jio is having issues since 11:30 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Thāne, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Dombivli, Thāne, Kalyān, Mumbai Suburban, and Airoli.

CityProblem TypeReport Time
Mumbai Internet 8 hours ago
Mumbai Wi-fi 15 hours ago
Mumbai Internet 2 days ago
Mumbai Wi-fi 2 days ago
Mumbai Internet 2 days ago
Mumbai Internet 3 days ago

Nearby cities with recent reports

Mumbai

17 recent signals

8 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Thāne, Maharashtra

Latest outage, problems and issue reports in Thāne and nearby locations:

  • vsy135
    Vinod Yadav (@vsy135) reported from Mumbai Suburban, Maharashtra

    Pathetic service from @JioCare . Went to kanjur jio office (near huma cinema) to get my father's sim changed as existing one was corrupted. Everyone in that lane had electricity except jio store. Jio representative said "meter had been cut down as electricity bill is not paid"

  • Sarvjeet8082
    SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra

    @JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio

  • kaush31886
    Kaushal (@kaush31886) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio this is happening second time. Suddenly internet and router stop working. And the best part is JIO service person will attend my request on 15th march? Seriously ? Soo fast ? dominance is dangerous in market ..its true. @HathwayBrdband was better. 😔

  • ROHANGOHIL
    ROHAN GOHIL (@ROHANGOHIL) reported from Yashodham, Maharashtra

    @JioCare All the iphone user are facing the same issue please solve it as soon as possible or u guys will lose all the customers

  • shuks1986
    ajay (@shuks1986) reported from Yashodham, Maharashtra

    @JioCare @TRAI having problems in voice call Too much disturbance with jio network i just got back to jio from Airtel but same problem with the same number

  • modynishant
    Nishant Mody (@modynishant) reported from Mumbai Suburban, Maharashtra

    Dear @reliancejio we just bought a new jio sim and it’s showing enter network unlock code. We only have 3 attempts left. Kindly guide.

  • snair700
    Sethu Nair (@snair700) reported from Mumbai Suburban, Maharashtra

    @JioCare What a ****** network. When your recharge expires all network go slow specially the data network.

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,

  • ashishhattangdi
    Dr. Ashish S. Hattangdi (Ph.D) (@ashishhattangdi) reported from Yashodham, Maharashtra

    @JioCare i wanted to Port our family numbers from prepaid to postpaid family plan. No response from website etc. Pls help

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare Inspite if registering a new complaint this afternoon at 12:30 I was been told that an engineer would visit by 3pm and it’s already 5pm but nobody here and also no communication, is this truly a 5G experience which you’ll claim??? Poor customer service

  • mehak_kala
    Mehak Kala (@mehak_kala) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio @JioFiberChennai When v need the connection then why it takes only half a day. Horrible sales team especially Hemant Singh frm Thane branch +919321003391 Need dis sorted asap

  • shah7543
    shah (@shah7543) reported from Mumbai Suburban, Maharashtra

    @reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet

  • sarfrazansarii
    SARFRAZ ANSARI (@sarfrazansarii) reported from Mumbai Suburban, Maharashtra

    Hii @JioCare My Phone Is 5G My Jio Sim Is 5g But it not showing 5g Please Help me

  • dhi_ashu
    Ramdoot Ashu (@dhi_ashu) reported from Yashodham, Maharashtra

    Hey @JioCare I am facing internet related issue from a couple of days contact the customer care but not got any response pls solve the issue @reliancejio

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port

  • HarshJaiwant
    Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, Maharashtra

    How should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio

  • CelestinPillai
    Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra

    @JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.

  • ManishaNanavaty
    manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra

    @JioCare Pls share the number of the area division city level supervisors. This is not done. Every two days the network is down and we keep bearing with it. What quality of service is this??? @TimesNow

  • Msumro_
    Mainudeen sumro (@Msumro_) reported from Mumbai, Maharashtra

    @JioCare I'm already in support area and using supported device with 2999 recharge

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Intermittent connection loss!! I am done now take some effort to investigate open the ticket listen to what your representative has advised & then let me know on what grounds you have closed the ticket without providing resolution and none of you jerks making an effort to call me

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • realFaizanjmi
    Faizan Ahmad (@realFaizanjmi) reported

    @JioCare Also, please clarify the status of the ₹1,500 security/caution deposit paid at the time of installation and confirm when it will be refunded. I request a fair resolution, including a refund of the unused plan amount and the applicable security deposit. @JM_Scindia @DoT_India

  • Ronnipunia
    Ronni_punia (@Ronnipunia) reported

    @reliancejio @JioCare Jio network and internet stop working whenever electricity is cut. If you have generator backup at your towers, why does the service still go down? This issue affects customers who pay for your service. Please fix this problem urgently. Or refund amount

  • soubhagya333
    soubhagya mohanty (@soubhagya333) reported

    @JioCare requesting your good office to kindly resolve the issue since 7 days my jio fiber is out of order 6743199500

  • IAMAKSHATBISHT
    Akshat Singh Bisht (@IAMAKSHATBISHT) reported

    I want to switch to @JioCare @airtelindia wifi and their support team are all busy I am trying to connect with them from morning but I receive message we are upgrading our systems, I want to switch all my Sims and wifi to jio now.

  • goutham1205
    GoUtHam NaMpS (@goutham1205) reported

    Dear @JioCare My jio fiber internet is not working from last 4 days.. whenever call customer care IVR says ticket is open and not connecting it to executive but no one is coming to my place and resolving the issue. My fixed voice number is 8542355265.@reliancejio @Consumer2Court

  • Punyaslok_Das
    Punyasloka Das (@Punyaslok_Das) reported

    Pathetic customer service by @reliancejio, my JioFiber is showing issues with WiFi, I have been calling them since morning but no resolution yet. After a lot of discussion a service request was created for on-site visit, but it’s closed without anyone paying a visit. Frustrating!

  • ambadasbamdale
    ambadasbamdale@gmail (@ambadasbamdale) reported

    jiofiber installation issue. we have pay the payment to jio team in cash for new jioairfiber connection. on 03 May 2026. but still it was not installed. trying to contact to the team also no one responding for the same.@reliancejio @JioCare @JioHotstar

  • aleehyder1
    Alihyder (@aleehyder1) reported

    Fake @JioCare service only automated response No samadhan wakeup @TRAI

  • Sachin_2u
    Sachin pandey (@Sachin_2u) reported

    @JioCare complaint regarding repeated calls from Jio executive. The way some callers speak is often rude and unprofessional. Customers are aware of their recharge requirements and will recharge when needed. Kindly train your staff in basic customer service etiquette, respectful

  • vladlenbuilds
    Vladlen (@vladlenbuilds) reported

    @JioFibre @reliancejio I've been trying to reach your support team since this morning with ZERO success. Getting through to a real person shouldn't feel like a full-time job. Fix your customer support it's an embarrassment for a brand this size. #JioFibre #CustomerService #Jio