Reliance Jio outages and service status in Thāne, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Thāne, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Apr 21, 1:03 PM GMT+5:30.
- Internet (55%)
- Phone (18%)
- Wi-fi (13%)
- Total Blackout (10%)
- E-mail (3%)
The latest reports from users having issues in Thāne come from postal codes 400602 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Thāne, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Thāne, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 21: Problems at Reliance Jio
Reliance Jio is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Thāne, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Dombivli, Airoli, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Total Blackout | 1 hour ago |
|
Mumbai
|
Internet | 1 day ago |
|
Mumbai
|
Total Blackout | 2 days ago |
|
Mumbai
|
Internet | 4 days ago |
|
Mumbai
|
Wi-fi | 4 days ago |
|
Dombivli
|
Phone | 5 days ago |
Nearby cities with recent reports
Community Discussion
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Reliance Jio Issues Reports Near Thāne, Maharashtra
Latest outage, problems and issue reports in Thāne and nearby locations:
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Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra@JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio
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Arnab Kanti Ghosh (@ArnabKantiGhosh) reported from Yashodham, MaharashtraI have a #jiofiber broadband. But I think the router is bad. Beacause the 5Ghz band is good the whole flat but the 2.4Ghz band is only available when I stand infront of the router. Also no response from the local team. This much bad service is not expected from @reliancejio.
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shah (@shah7543) reported from Mumbai Suburban, Maharashtra@reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet
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vinod bakliwal (@vinodpbakliwal) reported from Yashodham, Maharashtra@JioCare hi i am jiofiber user i want to pause my connection as i will not be in the town for more than 2 months. Please help me
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DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra@JioCare Not able to connect with anyone for activation of my Jio fiber set top box and buying a wifi extender,, kindly help,sick of the service
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vishnu agarwal (@agarwalvishnu) reported from Mumbai Suburban, Maharashtra@JioCare No solution to my complaint yet...
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Abdul Rehman (@a_r_momin) reported from Khoni, Maharashtra@reliancejio @JioCare please make network connection stable in bhiwandi. pincode 421302. I'm feeling fool after arecharging with full year plan.
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Vaibhav Gupta (He/Him/His) (@vaibhav30gup) reported from Yashodham, Maharashtra@LnTFinance even after having #DnD activated, still receiving numerous calls for loan offers. Can u please give me an explanation? I raised my concern multiple times with @JioCare and the complaint falls on Deaf years. @TRAI can u take some action. This is a serious violation.
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Shashikant Pandey #CRPF (@CAMANDO007) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Do we have any network issue at Vakola Datta Mandir Dmello Comp. Last few days network and calling capacity of Jio getting worst. Could you pleas make some alternate arrangements or let know to port out if you not able to provide solutions.
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Rameez (@RameezKudaiRK) reported from Bhiwandi, MaharashtraCall drops internet down still very bad condition @JioCare @reliancejio #PoorNetwork whole day tweet posting 2km away frm my area thts the ridiculous network in my area 421302
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@cankkasera @JioCare @reliancejio Hi I have face call and network both issue... I have just recently port the network candle is only ,1 available. Despite following up no improvement... जियो मैने क्यों लियो... Abhi Aisa lag raha he
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NLG (@nlgogri) reported from Yashodham, Maharashtra@JioCinema app is not smooth at all. While watching highlights if you press back 10 second button then video freezes and commentary runs. Very pathetic experience @BCCI of watching ipl this year. Hope you address this issue at earliest @reliancejio
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Mitesh Saraf (@miteshsaraf78) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare Hey when is #Mumbai getting #5G really sick of this useless currant network 😡
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Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Internet not working for landline number +91-22-31811638 please help
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Tripurari Pathak (@Pathak67k) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare your network gone crazy....i received at least 16 calls from different state including 2 calls from J&k. Everyone is saying that I called them but how ?? I am in a meeting with peoples and my mobile is on table, no one using the how can I make call ??
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Ramdoot Ashu (@dhi_ashu) reported from Yashodham, MaharashtraHey @JioCare I am facing internet related issue from a couple of days contact the customer care but not got any response pls solve the issue @reliancejio
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Ajay Awtaney (@LiveFromALounge) reported from Mumbai Suburban, Maharashtra@JioCare when does the service on my postpaid phone resume? Its been 2 months approx and the bills are all@paid (you have a mandate for auto debit). Shall I port the number away?
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its me PANKAJ (@sandandstories) reported from Yashodham, MaharashtraI always wonder why people don’t make @reliancejio there first number. It got the answer. It’s a task to get through a real person on the customer care, first they will give you gyaan on what all are included in your plan and then no option to talk to a real person @JioCare
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Pankaj K (@pankajcyberr) reported from Mumbai, MaharashtraInternet not working but green light is there on fiber box. @JioCare How many times will I get internet interruption? Will you refund the amount for downtime?
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Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Mumbai Suburban, Maharashtra@JioCare bad network Network is not working Service is bad
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Iam_kpu (@prasantkumar154) reported@JioCare @JioCare Same replies again. Give exact resolution time or contact of responsible person. Stop generic replies. Share exact delivery date or senior contact. Pending since 28 March.
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Vishal 🇮🇳 (@TheVishalKay) reportedThis is @reliancejio network reality in middle of Mumbai. Going on for months. And when I got my port oit request they start jumping onto me. Also despite of enabling AutoPay thei payment systems fails and they penalise customer without even telling why Autopay failed. @JioCare My port out code is valid so this time won’t be relenting. Someone Mr Mahesh from sr team called me 2 days back saying problem will be catered to immediately but 48 hrs later no network Did not want to post this but just wanted to highlight how hollow these people are
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ak trade (@Rintu30253766) reported@JioCare I have recently installed JioFiber my wifi is getting disconnected every now and then after complaining 100 times also no one from jio came to check the problem
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Vasista Nalamothu (@Vasista_N_C) reported@reliancejio Hello Team, This is regarding a Jio Airfiber connection with order number NO0001CULADO We have booked the connection on 13-Apr-2026, but till date the installation was not done and also the support engineers/technician/jio fiber dealer were not responding to calls
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MayankMi12 (@Deadshot1224) reported@JioCare This is highly disappointing. My brother’s eSIM activation (9838180940) got interrupted and there has been no network since then.
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Subodh Kumar (@SubodhK5891) reported@JioCare Dear Customer, Congratulations on booking your JioAirFiber connection. Our Jio service engineer is scheduled to visit your premises on 2026-04-21T10:00:00 for installation of the same. To track your order or to re-schedule the appointment, click This3rd reschedule from ur side
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Dilraaz (@iamdilraaz) reported@JioCare School JioFiber completely dead (no power in ONT). Multiple SRs ignored, no engineer visited despite appointments. Classes disrupted. This is unacceptable. Fix immediately or we will escalate further. SR: 000033SMON JioFixedVoice: +911413570065 #JioFiber @reliancejio
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Chandan Kumar (@Chandan60898599) reported@JioCare If today installation is not happening, I will cancel this wifi request
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Shreyas Anandpara (@shreyaspara) reported@JioCare Request ID: SR000033ZZ2Z was raised yesterday as JioFibre is not working since yesterday. I've been receiving calls from various technicians since morning that they'll be here in next 10 mins but no one has come yet and my complaint has been marked resolved.
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Rahul Thakur (@rahul_himachali) reportedI am very disappointed with Jio AirFiber service. Despite paying 700 per month, I am not getting reliable service. My appointment has been rescheduled without any prior communication. This is highly unprofessional. @JioCare