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Reliance Jio outages and service status in Thāne, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 5 outage signals in the last 24 hours around Thāne, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Apr 22, 1:12 AM GMT+5:30.
  • 54% Internet (54%)
  • 17% Phone (17%)
  • 14% Wi-fi (14%)
  • 10% Total Blackout (10%)
  • 5% E-mail (5%)

The latest reports from users having issues in Thāne come from postal codes 400602 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Thāne, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Thāne, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 21: Problems at Reliance Jio

Reliance Jio is having issues since 10:30 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Thāne, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Dombivli, Airoli, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Mumbai Wi-fi 3 hours ago
Mumbai Internet 5 hours ago
Mumbai E-mail 7 hours ago
Mumbai Internet 14 hours ago
Mumbai Total Blackout 15 hours ago
Mumbai Internet 2 days ago

Nearby cities with recent reports

Mumbai

9 recent signals

3 hours ago
Dombivli

1 recent signals

6 days ago
Airoli

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Thāne, Maharashtra

Latest outage, problems and issue reports in Thāne and nearby locations:

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra

    @JioCare In my jio fiber plan,of Rs 999,I am getting a speed of 31 and 25 ,when it is supposed to be 150 or whereabouts, what is the reason for slow speed ? Please check

  • starchaitnya
    Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra

    @JioCare I want to port my no to onther service provider. Your complaints number 198 not working. Your customer support worst on Twitter too.

  • piyushpras
    Pc (@piyushpras) reported from Bhiwandi, Maharashtra

    @reliancejio unable to connect to internet by mobile data since 3 hours despite of active plan please help, not even able to make and receive calls. Location shivaji chowk, Bhiwandi 421302 Maharashtra

  • ManishaNanavaty
    manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra

    @JioCare Pls share the number of the area division city level supervisors. This is not done. Every two days the network is down and we keep bearing with it. What quality of service is this??? @TimesNow

  • nidhayephand
    Nidhaye Phand (@nidhayephand) reported from Yashodham, Maharashtra

    @JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!

  • praveenkushwaha
    Praveen Kushwaha (@praveenkushwaha) reported from Yashodham, Maharashtra

    @JioCare Pathetic service from Jio fibre. Everyday internet down fpr 5-6 hours in Kandivali West area.

  • theonlyashwini
    Ashwini Pawar (@theonlyashwini) reported from Yashodham, Maharashtra

    Why struggle to discontinue a number which is not in use ??? @reliancejio @JioCare tired of calling customer service, chatting from the app, visiting gallery!

  • PrashantMello
    Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra

    @JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....

  • shah7543
    shah (@shah7543) reported from Mumbai Suburban, Maharashtra

    @reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet

  • ArnabKantiGhosh
    Arnab Kanti Ghosh (@ArnabKantiGhosh) reported from Yashodham, Maharashtra

    I have a #jiofiber broadband. But I think the router is bad. Beacause the 5Ghz band is good the whole flat but the 2.4Ghz band is only available when I stand infront of the router. Also no response from the local team. This much bad service is not expected from @reliancejio.

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra

    @JioCare jio 5g welcome offer not applied Service not good Because prepaid number 5g available But postpaid is 5g not available 😡😡😡😡😡😡😡😡

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare the port was the biggest mistake i have ever had... Despite being the highest charging amount of recharge i am not getting single one rupees service.... Delay in message.. and many of belonging voice i have been missed to due to your pathetic service

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Why should I again revert when I am telling you issue isn’t fixed and I have given you ticket number which captures every details then why you keep on asking me. Please advise what has been done to fix this issue till date?

  • CAMANDO007
    Shashikant Pandey #CRPF (@CAMANDO007) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Do we have any network issue at Vakola Datta Mandir Dmello Comp. Last few days network and calling capacity of Jio getting worst. Could you pleas make some alternate arrangements or let know to port out if you not able to provide solutions.

  • CelestinPillai
    Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra

    @JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.

  • KBrochwala
    Kaushal Broachwala (@KBrochwala) reported from Mumbai Suburban, Maharashtra

    @JioCare, @JioChat Jio down in goregaon east since yesterday night. Kindly resolve ASAP.

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,

  • a_r_momin
    Abdul Rehman (@a_r_momin) reported from Khoni, Maharashtra

    @reliancejio @JioCare please make network connection stable in bhiwandi. pincode 421302. I'm feeling fool after arecharging with full year plan.

  • RaashulTandon
    RAASHUL TANDON (@RaashulTandon) reported from Mumbai Suburban, Maharashtra

    @airtelindia inspite of activating DND I'm getting zillion calls a day! Network issues haven't been resolved for the past 1 year. Is this a sublime message to port to @reliancejio ?!

  • Msumro_
    Mainudeen sumro (@Msumro_) reported from Mumbai, Maharashtra

    @JioCare I'm already in support area and using supported device with 2999 recharge

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Madan_Akshayn
    MadanAkshay (@Madan_Akshayn) reported

    @JioCare Team,when airfiber plus is available in stock why wait as work card showed other one. You should be able to resolve this issue long back. I have shared the dtls here jio digital store, virajpet, kodagu

  • Hitarth43050511
    Hitarth Shah (@Hitarth43050511) reported

    @JioCare I have recharge 2120 and also some 23 rs both still payment is pending showing and also my ott app is not working and half hour I am Quee no one is picking up my call i want call back now

  • Sateeshbauddh
    SATEESH JATAV🐦 (@Sateeshbauddh) reported

    Sir, there is a Jio tower installed at a distance of 500 meters in our village but the network does not come with 5G! @reliancejio @Jio_Offl @_MukeshAmbani

  • Avinash_1968
    Avinash Chauhan (@Avinash_1968) reported

    @JioCare Sirs wires to my connection 01702 796370 jio fibre hanging since 2 days !! Land line number provided by helpline is not a valid one or not working !! Help

  • thatinfosecgirl
    Ruchi (@thatinfosecgirl) reported

    @JioCare What has happened on that service request since yesterday? Can you share details!? And what does your "earliest" and "soon" mean? Provide contextual answers, don't copy paste bot replies.

  • wkunal97
    Responsible Citizen (@wkunal97) reported

    @JioCare the amount with interest because I am going to raise a complaint in consumer court. @_MukeshAmbani @TRAI

  • ManishD74579742
    Manish Dixit (@ManishD74579742) reported

    @AkashMAmbani @reliancejio @JioCare team from 14 onwards i am contacting customer support for installation of my JioFiber. But I can't get proper response from installation team Order no :NO0001CVPS7G If it is not possible then cancel my order and refund me .

  • drravikantg0503
    Ravikant Goyal (@drravikantg0503) reported

    @JioCare Hopeless service. You are eagerly waiting for customer to get recharge Thereafter services are worst then bsnl.

  • loveinair225
    Arjun singh (@loveinair225) reported

    "Dear @JioCare, I am tired of receiving irrelevant solutions like 'check your phone settings.' The issue is POOR NETWORK COVERAGE and NO SIGNAL inside my house. My handset is perfectly fine; the problem is with your tower/infrastructure in my area.

  • Munna_Maithil
    Munna Maithil (मुन्ना मैथिल)🎶🎵 (@Munna_Maithil) reported

    @JioCare Again facing issues with my relocation service request no. CO0001RVV3G7. Your local executive has deliberately put a hold with the wrong remark i.e. Incorrect address.