Reliance Jio outages and service status in Thāne, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 4 outage signals in the last 24 hours around Thāne, including 4 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Apr 28, 2:25 PM GMT+5:30.
- Internet (55%)
- Phone (18%)
- Wi-fi (13%)
- Total Blackout (9%)
- E-mail (4%)
The latest reports from users having issues in Thāne come from postal codes 400602 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Thāne, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Thāne, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 28: Problems at Reliance Jio
Reliance Jio is having issues since 11:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Thāne, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Dombivli, Airoli, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 3 hours ago |
|
Mumbai
|
Internet | 6 hours ago |
|
Mumbai
|
Internet | 18 hours ago |
|
Mumbai
|
Total Blackout | 21 hours ago |
|
Mumbai
|
Wi-fi | 2 days ago |
|
Mumbai
|
Phone | 2 days ago |
Nearby cities with recent reports
21 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Thāne, Maharashtra
Latest outage, problems and issue reports in Thāne and nearby locations:
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Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra@reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare Inspite if registering a new complaint this afternoon at 12:30 I was been told that an engineer would visit by 3pm and it’s already 5pm but nobody here and also no communication, is this truly a 5G experience which you’ll claim??? Poor customer service
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Anurag Tiwari (@anurag11820) reported from Thāne, Maharashtra@reliancejio Jiotrue5G is not working on 5G phone Realme 10pro+ 5G But Airtel 5G @airtelindia is working
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Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Internet not working for landline number +91-22-31811638 please help
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare I think this 15 times I have forwarded my house details... Why the same sop has been following? Can't you come here and check network
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Ajay Awtaney (@LiveFromALounge) reported from Mumbai Suburban, Maharashtra@JioCare when does the service on my postpaid phone resume? Its been 2 months approx and the bills are all@paid (you have a mandate for auto debit). Shall I port the number away?
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare Keep on working you have time till 31st Dec 2023 to call a customer who wanted to port in JIO and this is what @reliancejio calls 5G service
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Kaushal Broachwala (@KBrochwala) reported from Mumbai Suburban, Maharashtra@JioCare, @JioChat Jio down in goregaon east since yesterday night. Kindly resolve ASAP.
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manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra@JioCare And once again the wifi has been down since last evening 9pm and not working yet after 12 hrs. Pls escalate this complaint. I don't want ur standard reply.
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PRANOY CHAUAAN (@PRANOY_CHAUAAN) reported from Mumbai Suburban, Maharashtra@SardarSomdeep @JioCare @Airtel_Presence God Knows now what and when would jio commercially start 5G for everyone - my phone model on the other hand supports more bands then required like Millimetre Wave , which would never connect coz they use MM WAVE to interlink towers
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Pratik HS Shah (@hspratik) reported from Yashodham, Maharashtra@JioCare @JioFiberVoice @reliancejio horrible experience ever while installation of jio fiber, they were sugar coated sweet talkers while taking selling plans & equally unpleasant experience while installation. Please update about cancellation & refund process of order
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,
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ROHAN GOHIL (@ROHANGOHIL) reported from Yashodham, Maharashtra@JioCare All the iphone user are facing the same issue please solve it as soon as possible or u guys will lose all the customers
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SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra@JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio
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vishnu agarwal (@agarwalvishnu) reported from Mumbai Suburban, Maharashtra@JioCare No solution to my complaint yet...
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Naresh Pawar (@Iamnareshp25) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare Pathetic experience facing from last more than 15 days about network issue. Also make complaint no response. Same calling today costomer supporter hold me for senior assistant then disconnected even not connecting me proper. #Shame
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Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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Karan G 🇮🇳 (@carlessguy) reported from Mahape, Maharashtra@JioCare i need to reboot again and again to use jio 5g. Where as others are able to use it without any issues.
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Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio 5 days since registering entity on trueconnect and making a payment. Received invoice and email saying registered but we cannot move forward. Multiple complaint raised on email. Extremely frustrated! Urgent support needed
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Volney Myron (@volneymyron) reported from Yashodham, MaharashtraThe worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Akshay (@Ak5hy) reported@JioCare @reliancejio Facing constant internet issue in my area for 1 week. And your bots are ****. If this continues, I need my refund and to disconnect my connection.
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Aditya guru rao (@Adityaguru4134) reportedToday, when I contacted support again, the agent (Suma) disconnected my call without providing any resolution and redirected me to feedback instead of assisting. Additionally, the local engineer’s behavior has been extremely unprofessional and rude. @JioCare @reliancejio
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🆃🅰🅽🆅🅴🅴🆁 🆈🅾🆄🆂🆄🅵 (@tanvibutt1920) reportedMy JioAirFiber has been down for 4 days! 😩 Each call to @JioCare gets the same "engineer will visit today" line, but no one ever shows. How can I work without internet? Do you only care about new bookings? 😡 @reliancejio @consumercourtin Complaint ID: SR000034IL63 😤 #JioFiber
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rohit yadav (@romi9909) reported@JioCare Even today, no solution has been provided.
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Sushree 🇮🇳 (@imsushree) reported@JioCare @JioCinema How many "engineers" does it take to fix one fiber connection? I’ve lost count of the visits, yet my internet still disconnects every few minutes. Your technical team is clearly out of their depth. Fix the service or I'm gone. #JioFiberDown #BadService
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Aditya guru rao (@Adityaguru4134) reportedVery poor experience with JioFiber service. I raised a relocation request 17 April, but no one contacted me for installation. After repeated follow-ups, a service request (SR000034H5OV) was created.This SR has now been CLOSED without any resolution or installation @reliancejio
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Aditya guru rao (@Adityaguru4134) reportedClosing requests without resolving customer issues is completely unacceptable. Requesting immediate escalation and resolution of my relocation request. @JioCare please look into this urgently. @reliancejio
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Arvind (@Kumar9313) reported@JioCare Technician visited and says the wire is broken. I lost the connectivity after a power glitch there is no way the wire is broken. The technician is incompetent and does not know how to fix so he is making excuses and now buying time.
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Vivek (@Vivek14875990) reported@JioCare AirFiber down since April 15. No Wi-Fi broadcast. Multiple complaints raised. Missed technician visit + no proper support on calls. Completely blocked for work. Fix this immediately or provide resolution timeline today. @JioCare @reliancejio
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Deepak Kumar (@DeepakK88224014) reported@TRAI @reliancejio Very disappointed with service. My Jio SIM’s 5G has not been working for the last 1 week. I raised a complaint but got no response, and when I call customer care, they cut the call. #JioCare #Jio5G #CustomerSupport