Reliance Jio outages and service status in Thāne, Maharashtra
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 3 outage signals in the last 24 hours around Thāne, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received May 4, 9:53 PM GMT+5:30.
- Internet (54%)
- Wi-fi (18%)
- Phone (15%)
- Total Blackout (8%)
- E-mail (4%)
- TV (1%)
The latest reports from users having issues in Thāne come from postal codes 400602 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Thāne, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Thāne, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 5: Problems at Reliance Jio
Reliance Jio is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Thāne, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Dombivli, Airoli, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 13 hours ago |
|
Mumbai
|
Internet | 14 hours ago |
|
Mumbai
|
Wi-fi | 17 hours ago |
|
Mumbai
|
Internet | 1 day ago |
|
Mumbai
|
Internet | 1 day ago |
|
Mumbai
|
Internet | 2 days ago |
Nearby cities with recent reports
27 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Thāne, Maharashtra
Latest outage, problems and issue reports in Thāne and nearby locations:
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare Not able to watch IPL and Sony channels since 5 days,no service from Jiofiber, shocking state of affairs
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Vikas Shaw (@VikasShaw16) reported from Mumbai Suburban, MaharashtraMay I know any genuine contact person number I want to install mobile network tower in Mumbai on my rooftop @reliancejio @airtelindia @VodafoneGroup
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Sonia Notani (@sonianotani) reported from Mumbai Suburban, MaharashtraNo customer care number. Emails got a few holding replies and then no replies. This is a critical service for us!! @reliancejio @JioCare
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SARFRAZ ANSARI (@sarfrazansarii) reported from Mumbai Suburban, MaharashtraHii @JioCare My Phone Is 5G My Jio Sim Is 5g But it not showing 5g Please Help me
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Kaushal Broachwala (@KBrochwala) reported from Mumbai Suburban, Maharashtra@JioCare, @JioChat Jio down in goregaon east since yesterday night. Kindly resolve ASAP.
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@reliancejio @JioCare it's frustrating time, taking twice the recharge but not given one single improvement in the jio... Everyday we are facing issue! I am not expecting such delay in service from Jio.. the more we raise whistle blow the more you are ignoring us big shame...
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its me PANKAJ (@sandandstories) reported from Yashodham, MaharashtraI always wonder why people don’t make @reliancejio there first number. It got the answer. It’s a task to get through a real person on the customer care, first they will give you gyaan on what all are included in your plan and then no option to talk to a real person @JioCare
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare Keep on working you have time till 31st Dec 2023 to call a customer who wanted to port in JIO and this is what @reliancejio calls 5G service
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare Inspite if registering a new complaint this afternoon at 12:30 I was been told that an engineer would visit by 3pm and it’s already 5pm but nobody here and also no communication, is this truly a 5G experience which you’ll claim??? Poor customer service
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare tv channels on Jiofiber giving trouble,at times some channels disappear,my plan is 150 Mbps,stb needs to be checked
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare one thing is for sure will never port to @reliancejio as their executive couldn't call in more than 5 days. It's their 5g service
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare Even Jio fiber speed is bad after upgrading to Rs 999 plan
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Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra@JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.
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K.G.Nair (@krish30777) reported from Mumbai Suburban, Maharashtra@JioCare Since We are paying for 28 days why Team Jio's auto generated voice message hearing again and again... Such nasty experience with Jio. I know my recharge day... Pls stop this non sense or else I'll port to some other service. My Jio no. 8369338628
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Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra@JioCare I want to port my no to onther service provider. Your complaints number 198 not working. Your customer support worst on Twitter too.
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Naresh Pawar (@Iamnareshp25) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare Pathetic experience facing from last more than 15 days about network issue. Also make complaint no response. Same calling today costomer supporter hold me for senior assistant then disconnected even not connecting me proper. #Shame
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nikhilRC (@nikhilRC) reported from Yashodham, Maharashtra@JioCare @reliancejio I own a jio fiber conctn, last date to pay bill was 10 April, today mor I see the servics are suspendd. There can b sme issue, may b sme family emergncy tht someone was not able 2 pay the bill, wht is the logic in suspendng service in 2 days post due date
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Shashikant Pandey #CRPF (@CAMANDO007) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Do we have any network issue at Vakola Datta Mandir Dmello Comp. Last few days network and calling capacity of Jio getting worst. Could you pleas make some alternate arrangements or let know to port out if you not able to provide solutions.
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Deepak ojha (@Deepako53618528) reported from Yashodham, Maharashtra@JioFiberVoice @reliancejio @JioCare The service is good but facing issues with the internet it gets down for 4- 5 hrs from last 15 to 20 days no support has been provided The app also doesn't resolve the issue. Worst customer support and issue resolve
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Mihir Pandya (@mihir_kp) reported from Yashodham, Maharashtra@JioFiberVoice @JioCare cant access Jio fiber internet and could not run diagnostics check, please help
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Ramesh Manikonda (@koshykuriyan7) reported@JioCare Cant be done and better cancel and shift to any other broad band like Act,Airtel 1.26/04/26 complaint raised next day engineer came at 12 O clock 2.He asked for home only 80 metres wire extra wire i need to bare but i asked if you want you can keep the box
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Shradha Dip (@ShradhaDiph28q) reported@JioCare I have not received any update yet, how much more time you need to resolve this issue?
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Jayant Kanekal (@KanekalJay4321) reported@JioCare @TRAI They said they will send service engineer wheb they want and I have to wait. @nch1915 Can you please help? They are extorting old people like this by taking money and not providing service and then not giving back the money
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Sachin Devmurari (@sachindev87) reportedYes @JioCare is worst and I thought @Airtel_Presence was bad, Jio is on another level. We are looted by these conglomerates.
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Karan (@wuodland) reported@JioCare Hello, my relocation request for Jio Fiber is getting re-assigned daily and the works is not completed. Trying from 30/04/26. Pls help as i am not able to reach human customer care
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ManishVishav (@ManishVishav) reportedextremely disappointed with @JioCare @reliancejio I need to cancel my Jio AirFiber. No option in the app, no option on the web, and no human on the phone. Can someone actually help me here? My request shouldn't be this difficult to process. #RelianceJio #JioAirFiber
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HONNAVALLI PRASANNA PRADEEP (@Pradeep_H_P) reported@JioCare @reliancejio Please Check Service request of 3rd May 2026-- SR000034YTGB. Tried filing in a service request from 2nd May 2026 onwards and finally registered by Jiocare on 3rd May after 6 calls to jio customer care. Check your call logs or I can furnish same.
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Nadeem Qureshi (@NadeemQ64687094) reported@JioCare There is no update at all.. and team is saying there is no complaint registered .. is this a joke 12 days all area impacted systems showing outage and saying no complaint registered.. they are not seeing calls details .. chat and X post is this a joke Reliance Jio
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Rathi Abhishek (@Rathi_Abhishek_) reported@JioCare It's been more than one week since my internet service has not been restored. Requesting you to kindly arrange an Engineer ASAP. SR00002KVI6C my Complain id
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Diptikrushna (@Diptikrushna7) reported@JioCare You people don't aim for same but bloody doing same thing....u just aiming for bad experience of customers..go to hell jio