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Reliance Jio outages and service status in Thāne, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Thāne, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Apr 12, 8:02 PM GMT+5:30.
  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 13% Phone (13%)
  • 7% Total Blackout (7%)
  • 3% E-mail (3%)

The latest reports from users having issues in Thāne come from postal codes 400602 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Thāne, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Thāne, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 13: Problems at Reliance Jio

Reliance Jio is having issues since 07:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Thāne, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, and Dombivli.

CityProblem TypeReport Time
Mumbai Internet 16 hours ago
Mumbai Internet 1 day ago
Mumbai Phone 4 days ago
Mumbai Internet 4 days ago
Mumbai Phone 4 days ago
Mumbai Internet 4 days ago

Nearby cities with recent reports

Mumbai

16 recent signals

16 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Thāne, Maharashtra

Latest outage, problems and issue reports in Thāne and nearby locations:

  • UD_SHAH79
    UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra

    @JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks

  • modynishant
    Nishant Mody (@modynishant) reported from Mumbai Suburban, Maharashtra

    Dear @reliancejio we just bought a new jio sim and it’s showing enter network unlock code. We only have 3 attempts left. Kindly guide.

  • BiswasNirmalya
    Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra

    @JioCare is there some issue with vowifi in jiofiber? Please clarify! Or is it related to jio sim?

  • anurag11820
    Anurag Tiwari (@anurag11820) reported from Thāne, Maharashtra

    @reliancejio Jiotrue5G is not working on 5G phone Realme 10pro+ 5G But Airtel 5G @airtelindia is working

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Mumbai Suburban, Maharashtra

    @JioCare bad network Network is not working Service is bad

  • nikhilRC
    nikhilRC (@nikhilRC) reported from Yashodham, Maharashtra

    @JioCare @reliancejio I own a jio fiber conctn, last date to pay bill was 10 April, today mor I see the servics are suspendd. There can b sme issue, may b sme family emergncy tht someone was not able 2 pay the bill, wht is the logic in suspendng service in 2 days post due date

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare the port was the biggest mistake i have ever had... Despite being the highest charging amount of recharge i am not getting single one rupees service.... Delay in message.. and many of belonging voice i have been missed to due to your pathetic service

  • Iamnareshp25
    Naresh Pawar (@Iamnareshp25) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare Pathetic experience facing from last more than 15 days about network issue. Also make complaint no response. Same calling today costomer supporter hold me for senior assistant then disconnected even not connecting me proper. #Shame

  • ManishaNanavaty
    manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra

    @JioCare Pls share the number of the area division city level supervisors. This is not done. Every two days the network is down and we keep bearing with it. What quality of service is this??? @TimesNow

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,

  • yogesh_tadge
    Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, Maharashtra

    @JioCare need to connect to customer care

  • GhoshSomu
    somnath (@GhoshSomu) reported from Mumbai, Maharashtra

    @JioCare @Nitaambani56 See this people are just robots, atleast give me a customer care number.

  • sheldondsouza38
    Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra

    @airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.

  • kuldeepvyaas
    Kuldeep Vyas (@kuldeepvyaas) reported from Yashodham, Maharashtra

    5G NETWORK 0% HERE. ,MUMBAI-400101 19.201716,72.865914 Please solve problem .@reliancejio @JioCare @jio

  • KBrochwala
    Kaushal Broachwala (@KBrochwala) reported from Mumbai Suburban, Maharashtra

    @JioCare, @JioChat Jio down in goregaon east since yesterday night. Kindly resolve ASAP.

  • surensadwelkar
    Surendra Sadwelkar (@surensadwelkar) reported from Mumbai Suburban, Maharashtra

    @JioCare i have complained 2 times so far that I cannot make or receive calls sometimes, i am not able to call any emergency numbers like 100. So far my issue remains unresolved. If Jio is not able to resolve my issue i will have to port out.

  • starchaitnya
    Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra

    Hello @JioCare r u seriously care your customer

  • ArnabKantiGhosh
    Arnab Kanti Ghosh (@ArnabKantiGhosh) reported from Yashodham, Maharashtra

    I have a #jiofiber broadband. But I think the router is bad. Beacause the 5Ghz band is good the whole flat but the 2.4Ghz band is only available when I stand infront of the router. Also no response from the local team. This much bad service is not expected from @reliancejio.

  • vrochlani
    Vishal H Rochlani (@vrochlani) reported from Yashodham, Maharashtra

    @JioCare Its surprising to note that we can't have access to older invoice.Which company is doing that only yours? Was not able to access the Invoice of Sept'22. Kindly be customer friendly in your support. Does your acc also deletes it after 180 days, then y not access to clients.

  • TheVinodNair
    Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra

    @JioCare Everytime I am given this same vague replies and no concrete resolution. Huge mistake that I ported out from Airtel to Jio for such sub standard network and more so for such pathetic service experience as no one in Jio ever listens. Such arrogance

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • drsomya14
    somya aggarwal (@drsomya14) reported

    I purchased that for less than 750 and the service center asked for 790 for repair. I purchased the handset from Zepto, they told me to reach out to Jio. Jio denied to repair charging port and now button down key. Is this a new revenue generation model by @reliancejio @JioCare.

  • Avinav1996
    Ashutosh Rout (@Avinav1996) reported

    Dear Team,i didn't receive 4G and 5G network coverage last 2022 I have raised multiple complaints but no resolution from u r end @JioCare @ViCustomerCare showing emergency calls only in indoor and 1 network bar in outdoor calling and internet speed issue.. location Ghijore 201307

  • madhavgn007
    Madhavan G (@madhavgn007) reported

    Update: After 20+ days of contacting @JioCare and @reliancejio about my undelivered SIM or money if they can cancel the delivery, I still haven't received an even a measly update.

  • i0xReddy
    reddy (@i0xReddy) reported

    @JioCare @reliancejio @_MukeshAmbani As per your official 5G coverage map, my village is clearly marked under 5G coverage. However, in reality, the network is extremely weak and mostly falls back to 4G. I have attached screenshots as proof showing the mismatch between claimed coverage and actual service quality

  • ClothingPr2619
    premium Clothing (@ClothingPr2619) reported

    disappointed with Jio’s pathetic service. My relocation request is still unresolved, and instead of fixing jioteam giving excuses 2 cover their mistakes. It's not service,this is sheer negligence. Get act together and resolve it immediately. @JioCare @reliancejio @_MukeshAmbani

  • i0xReddy
    reddy (@i0xReddy) reported

    If this issue is not addressed, I will proceed with formal complaint to DoT and legal action for deficiency in service and misleading coverage claims. Expecting accountability from @reliancejio. @JioCare

  • ChintanThacker9
    Chintan Thacker (@ChintanThacker9) reported

    @JioCare be forced to escalate this matter to higher authorities and file a complaint with the Consumer Forum. Kindly provide an exact resolution time and arrange immediate restoration, along with downtime compensation.

  • JioCare
    JioCare (@JioCare) reported

    @Prateek64059813 @reliancejio @JioHotstar Hi Prateek, we are here to assist you. We wanted to let you know that we are currently experiencing some intermittent technical issues that may be impacting your internet speed. We completely understand how disruptive this can be and sincerely apologize for the (1/2)

  • jitendrasing111
    Jitendra Chaudhary (Narwar) (@jitendrasing111) reported

    @JioCare Hi Shashank, Blindly how can you say that ? I am sitting in front router. Last SR is closed without resolution and without confirmation. Have you validate that SR for what reason request has been created ? Kindly do homework then reply.

  • Aryansi323518h
    Aryan Singh (@Aryansi323518h) reported

    @devashish1505 @JioCare That’s really unfortunate man, hope they fix it soon, I’m still facing the same issue, the lack of accountability is crazy with Jio