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Reliance Jio

Reliance Jio outages and service status in Thāne, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 5 outage signals in the last 24 hours around Thāne, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 20, 7:06 AM GMT+5:30.
  • 60% Internet (60%)
  • 20% Wi-fi (20%)
  • 13% Total Blackout (13%)
  • 4% Phone (4%)
  • 2% TV (2%)
  • 1% E-mail (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Thāne, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Thāne, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 20: Problems at Reliance Jio

Reliance Jio is having issues since 05:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Thāne, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Kalyān, Mumbai Suburban, Dombivli, Airoli, and Thāne.

CityProblem TypeReport Time
Mumbai Wi-fi 3 hours ago
Mumbai TV 10 hours ago
Mumbai Internet 11 hours ago
Mumbai Internet 16 hours ago
Mumbai Internet 21 hours ago
Kalyān Internet 2 days ago

Nearby cities with recent reports

Mumbai

16 recent signals

3 hours ago
Kalyān

1 recent signals

2 days ago
Mumbai Suburban

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Thāne, Maharashtra

Latest outage, problems and issue reports in Thāne and nearby locations:

  • KBrochwala
    Kaushal Broachwala (@KBrochwala) reported from Mumbai Suburban, Maharashtra

    @JioCare, @JioChat Jio down in goregaon east since yesterday night. Kindly resolve ASAP.

  • Msumro_
    Mainudeen sumro (@Msumro_) reported from Mumbai, Maharashtra

    @JioCare I'm already in support area and using supported device with 2999 recharge

  • shreyplaysYT
    LFO Shrey Plays (@shreyplaysYT) reported from Mumbai Suburban, Maharashtra

    What is it with @reliancejio @PlayApex ping problems. Every alternate game the ping is at above 200ms. So annoying nd irritating.

  • psychedelic604
    Vin (@psychedelic604) reported from Yashodham, Maharashtra

    @JioCare why had the jio network suddenly become so back. Browsing on the phone has become a task.

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare the port was the biggest mistake i have ever had... Despite being the highest charging amount of recharge i am not getting single one rupees service.... Delay in message.. and many of belonging voice i have been missed to due to your pathetic service

  • carlessguy
    Karan G 🇮🇳 (@carlessguy) reported from Mahape, Maharashtra

    @JioCare i need to reboot again and again to use jio 5g. Where as others are able to use it without any issues.

  • sheldondsouza38
    Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra

    @airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.

  • dhi_ashu
    Ramdoot Ashu (@dhi_ashu) reported from Yashodham, Maharashtra

    Hey @JioCare I am facing internet related issue from a couple of days contact the customer care but not got any response pls solve the issue @reliancejio

  • TheVinodNair
    Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra

    @JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.

  • LiveFromALounge
    Ajay Awtaney (@LiveFromALounge) reported from Mumbai Suburban, Maharashtra

    @JioCare when does the service on my postpaid phone resume? Its been 2 months approx and the bills are all@paid (you have a mandate for auto debit). Shall I port the number away?

  • anil_anilmenon
    Anil Menon (@anil_anilmenon) reported from Yashodham, Maharashtra

    @JioCare @reliancejio @AndheriLOCA I have 2 personal and 1 Corporate JioFiber internet connection. The internet connection is down on a regular basis. Yesterday the internet service was not available from 12pm to 7pm. Today again there is no internet connection since 12pm

  • PrashantMello
    Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra

    @JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare Not able to watch IPL and Sony channels since 5 days,no service from Jiofiber, shocking state of affairs

  • HarshJaiwant
    Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, Maharashtra

    How should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio

  • paaaarthhh
    Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra

    @JioCare RT news channel is not working on jio fiber.Please help

  • gunjankhatrii
    gunjan khatri (@gunjankhatrii) reported from Mahape, Maharashtra

    @reliancejio @JioCare @_MukeshAmbani I am trying to order jio fiber box from last 15 days raised ticket also but i am told no stocks ..wanted to know if I can get the fiber setop box ..as never tght this item also will have shortage

  • PRANOY_CHAUAAN
    PRANOY CHAUAAN (@PRANOY_CHAUAAN) reported from Mumbai Suburban, Maharashtra

    @SardarSomdeep @JioCare @Airtel_Presence God Knows now what and when would jio commercially start 5G for everyone - my phone model on the other hand supports more bands then required like Millimetre Wave , which would never connect coz they use MM WAVE to interlink towers

  • ManishaNanavaty
    manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra

    @JioCare And once again the wifi has been down since last evening 9pm and not working yet after 12 hrs. Pls escalate this complaint. I don't want ur standard reply.

  • devarshibarot28
    Devarshi Barot (@devarshibarot28) reported from Mumbai Suburban, Maharashtra

    @JioCare I had activated and was using Jio 5G welcome offer. My plan was about to expire and I'd recharged with new one before it gets expired. After the shift to new plan my welcome offer is no longer there. Kindly help.

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare Even Jio fiber speed is bad after upgrading to Rs 999 plan

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • bangles65
    Sandeep (@bangles65) reported

    Signal struggles in Pune's major malls like Phoenix Marketcity and Amanora! Frequent call drops and unreliable data are seriously dampening the experience. We need stronger indoor coverage, ASAP! — 19 May 2026 23:37:50 @reliancejio @TRAI @DoT_India

  • AntiDarkPattern
    J C (@AntiDarkPattern) reported

    @TRAI Why don't YOU block it? You are the REGULATOR!! SO REGULATE. CHECK WITH @JioCare @reliancejio on how many spam calls complaints they've CLOSED WITHOUT RESOLUTION/SILLY EXCUSES. DIG DEEP. DO YOUR EFFING JOB INSTEAD OF TWEETING.

  • ZagadeUmesh
    Umesh B Zagade (@ZagadeUmesh) reported

    @JioCare The same “resolved soon” response has been given repeatedly, but the issue still persists. Need a permanent fix and clear ETA, not generic updates. @JioCare @reliancejio #JioAirFiber

  • PunjabiStar6
    Punjabi Star (@PunjabiStar6) reported

    @reliancejio You guys cant even get a single thing done properly. Your air fiber is **** and I will be closing it after this recharged its under maintenance 12 to 14 times a day

  • Abhinov_v
    Abhinovv (@Abhinov_v) reported

    @TechTurbanator @JioCare @Airtel_Presence I dumped jio wifi long back for this reason. Shift to airtel and it has been so much better. Better stability Better speeds Better service

  • Royalnaresh31
    Naresh shekhawat (@Royalnaresh31) reported

    @JioCare @reliancejio I had physically submitted all required documents at Jio Store Ladnun for ownership transfer of mobile number 7665668953. The store is around 50 km away from my location, but till now no update or response has been received.Kindly check and resolve issue

  • M_YASH1494
    YASH MEHTA (@M_YASH1494) reported

    @JioCare Worst Fibre service provider. Since 4 days Internet is not working. Customer care team is unaware asto when shall the matter get resolved. Jio only knows to take Pre-paid payments however service wise they are worst to give prompt service.

  • Agr_e_shiv
    Shivam agrawal (@Agr_e_shiv) reported

    closure of the services now enough is enough i will get it from @reliancejio fiber and filling a consumer forum complaint right away against you people for delaying resolution and keeping my money.

  • shhekhar
    ɭє๏ภคг๔๏-Շђє гє๒єɭ.. (@shhekhar) reported

    @reliancejio @JioCare Jio fiber down since 4PM. Calls ignored, engineer “scheduled” then vanished. Now told to wait for SMS. Recharge spam works fine though - outage alerts too hard?

  • ashishlokhande1
    Ashish Lokhande🇮🇳 (@ashishlokhande1) reported

    @JioCare Your engineer came yesterday. Telling us to check cable which was connected to your device on roof. Who will check that cable? Customer or engineer? Without any solution he left.what to do now?