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Reliance Jio

Reliance Jio outages and service status in Thāne, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 15 outage signals in the last 24 hours around Thāne, including 15 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 23, 12:21 PM GMT+5:30.
  • 65% Internet (65%)
  • 15% Wi-fi (15%)
  • 13% Total Blackout (13%)
  • 4% Phone (4%)
  • 2% TV (2%)
  • 1% E-mail (1%)

The latest reports from users having issues in Thāne come from postal codes 400601 and 400607 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Thāne, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Thāne, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 23: Problems at Reliance Jio

Reliance Jio is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Thāne, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Thāne, Mumbai, Kalyān, Mumbai Suburban, Dombivli, and Airoli.

CityProblem TypeReport Time
Thāne Internet 3 hours ago
Mumbai Internet 3 hours ago
Mumbai Internet 13 hours ago
Mumbai Internet 17 hours ago
Mumbai Internet 17 hours ago
Mumbai Internet 18 hours ago

Nearby cities with recent reports

Mumbai

33 recent signals

3 hours ago
Kalyān

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Thāne, Maharashtra

Latest outage, problems and issue reports in Thāne and nearby locations:

  • SuhitJain3
    Suhit Jain (@SuhitJain3) reported from Mumbai Suburban, Maharashtra

    Worst network jio is having now a days totally 0 % network they providing 4-5 times i had called to customer care but they didn't solve my problem lazy *** @JioCare @reliancejio

  • a_r_momin
    Abdul Rehman (@a_r_momin) reported from Khoni, Maharashtra

    @reliancejio @JioCare please make network connection stable in bhiwandi. pincode 421302. I'm feeling fool after arecharging with full year plan.

  • vsy135
    Vinod Yadav (@vsy135) reported from Mumbai Suburban, Maharashtra

    Pathetic service from @JioCare . Went to kanjur jio office (near huma cinema) to get my father's sim changed as existing one was corrupted. Everyone in that lane had electricity except jio store. Jio representative said "meter had been cut down as electricity bill is not paid"

  • krish30777
    K.G.Nair (@krish30777) reported from Mumbai Suburban, Maharashtra

    @JioCare Since We are paying for 28 days why Team Jio's auto generated voice message hearing again and again... Such nasty experience with Jio. I know my recharge day... Pls stop this non sense or else I'll port to some other service. My Jio no. 8369338628

  • Iamnareshp25
    Naresh Pawar (@Iamnareshp25) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare Pathetic experience facing from last more than 15 days about network issue. Also make complaint no response. Same calling today costomer supporter hold me for senior assistant then disconnected even not connecting me proper. #Shame

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @JioCare @reliancejio your Sigma quality will never come.. such a degrade service daily i am facing despite several complaints you are just operating ur AI and phone technology i think u don't have enough tower and service engineer please close my service it's done now

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @reliancejio @JioCare it's frustrating time, taking twice the recharge but not given one single improvement in the jio... Everyday we are facing issue! I am not expecting such delay in service from Jio.. the more we raise whistle blow the more you are ignoring us big shame...

  • praachinh
    praachi (@praachinh) reported from Mumbai Suburban, Maharashtra

    @reliancejio @DoT_India @TRAI Jio has been unnecessarily charging me for Netflix subscription which i have deactivated in Sept 2022.When i called the customer care services they said charges are correct and nothing can be done.I request the telecom authorities to help me in this

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Intermittent connection loss!! I am done now take some effort to investigate open the ticket listen to what your representative has advised & then let me know on what grounds you have closed the ticket without providing resolution and none of you jerks making an effort to call me

  • ChemburChapters
    Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra

    @JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio

  • iPoonamRalh
    Poonam Ralh (@iPoonamRalh) reported from Mumbai Suburban, Maharashtra

    @Airtel_Presence I mistakenly recharged my number for 666 but i never got it coz I have ported my number to @JioCare . Can you pls look into this. Recharge did via @Paytm

  • AnimeshK11
    Animesh Sunita Dada (@AnimeshK11) reported from Ghātkopar, Maharashtra

    @JioCare Mumbai 400086 Ghatkopar Nityanand Nagar Full areas Bad Jio network 😡😡😡 fully harassment.... Shame on you jio @reliancejio

  • ashishhattangdi
    Dr. Ashish S. Hattangdi (Ph.D) (@ashishhattangdi) reported from Yashodham, Maharashtra

    @JioCare i wanted to Port our family numbers from prepaid to postpaid family plan. No response from website etc. Pls help

  • VikasShaw16
    Vikas Shaw (@VikasShaw16) reported from Mumbai Suburban, Maharashtra

    May I know any genuine contact person number I want to install mobile network tower in Mumbai on my rooftop @reliancejio @airtelindia @VodafoneGroup

  • vrochlani
    Vishal H Rochlani (@vrochlani) reported from Yashodham, Maharashtra

    @JioCare Its surprising to note that we can't have access to older invoice.Which company is doing that only yours? Was not able to access the Invoice of Sept'22. Kindly be customer friendly in your support. Does your acc also deletes it after 180 days, then y not access to clients.

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,

  • theonlyashwini
    Ashwini Pawar (@theonlyashwini) reported from Yashodham, Maharashtra

    Why struggle to discontinue a number which is not in use ??? @reliancejio @JioCare tired of calling customer service, chatting from the app, visiting gallery!

  • anil_anilmenon
    Anil Menon (@anil_anilmenon) reported from Yashodham, Maharashtra

    @JioCare @reliancejio @AndheriLOCA I have 2 personal and 1 Corporate JioFiber internet connection. The internet connection is down on a regular basis. Yesterday the internet service was not available from 12pm to 7pm. Today again there is no internet connection since 12pm

  • ManishaNanavaty
    manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra

    @JioCare And once again the wifi has been down since last evening 9pm and not working yet after 12 hrs. Pls escalate this complaint. I don't want ur standard reply.

  • snair700
    Sethu Nair (@snair700) reported from Mumbai Suburban, Maharashtra

    @JioCare What a ****** network. When your recharge expires all network go slow specially the data network.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Abhi_Pradhan27
    Abhishek Pradhan (@Abhi_Pradhan27) reported

    @JioCare I’ve already paid for a full month's subscription, but your service was completely down for over 24 hours. Why shouldn't I get a refund or credit for the period you failed to provide the service I paid for? Please resolve this. #JioDown #cjp #jiofraud

  • ashit_bhatnagar
    ASHIT KUMAR BHATNAGAR (@ashit_bhatnagar) reported

    @JioCare @reliancejio @AkashMAmbani I only want to know one thing — when exactly will the internet issue in Raipur, Chhattisgarh be resolved? It has already been 8 days, and there is still no clear update, no estimated restoration date, and no proper human response from

  • kumard1958
    Devendra Singh Khokhar (@kumard1958) reported

    @JioCare Big cheater company having advisors trained for cheating not interested to solve the customer issue and even not interested to respond on email

  • SubhromeghDutta
    Dr. Subhromegh Dutta (@SubhromeghDutta) reported

    Why don't jio home have he option to terminate air fiber connection. I want to terminate it on 30/05/2026. The customer care is replying it is temporarily discontinued. I have send emails to jio air fiber care and jio grievance. Don't persuade to relocate. @reliancejio @JioCare

  • rptapaskar
    iãmrãkéšh™ (@rptapaskar) reported

    @JioCare Could you please provide an update on the current work being undertaken? My neighbor's Jio service is operating without issue within the same building.

  • Abhi_Pradhan27
    Abhishek Pradhan (@Abhi_Pradhan27) reported

    @JioCare Hi team, as informed I paid for a monthly subscription and you failed to provide service without an interruption. Now I need the refund because of your service interruption.

  • shahsuneel
    सुनील शाह (Sunil Shah)🇮🇳🚩 (@shahsuneel) reported

    @reliancejio Bangalore 50 residents in Our apartment are using Jio Wi fi network,they assured that they will give complimentary Wi fi connection to association office but till date no connection has been given.

  • SakshiSugandhi
    Sakshi Sugandhi (@SakshiSugandhi) reported

    @JioCare @reliancejio i am extremely frustrated with your Jio AirFiber service. My connection started on 26 February, and since day one I have been facing internet connectivity issues. Websites and applications keep getting stuck on loading and many times do not open properly at all. Despite having WiFi, I am forced to use my mobile hotspot for basic work. For the last 3 months, I have been calling customer care almost daily, but there is still no proper solution. Your team keeps giving fake commitments like “trust us, your issue will be resolved within 24 hours,” but even after months the issue still exists. Service requests are repeatedly marked as resolved without actually fixing the issue or confirming with me. Different requests like network issue, Ethernet port flap, STB change, WiFi-AP change, and SSID issue were raised, but nothing permanently solved the problem. I even took another new connection on the same number, but the same issue is still happening there as well. Even the new ₹807 connection/recharge is getting wasted because of your poor service. Your team is still unable to clearly explain where the actual issue is and only keeps asking me to wait. This has crossed all limits now. If another complaint is marked resolved without fixing the issue, I will escalate this matter further.

  • aankitsinngh
    Ankit Singh (@aankitsinngh) reported

    @JioCare Go **** yourselves, you *************! Shut off my Wi-Fi connection right now and shove your router up your ***. @reliancejio @JioCare

  • ana_anamika95
    Dr.Anamika Saini (@ana_anamika95) reported

    @JioCare @JIOAIRFIBERIN Is disconnecting customers now part of your resolution process? paid for a service,not for endless followups, repeated explanations, n disrespectful support.This level of negligence, poor customer handling, and failure to resolve issues is completely unacceptable. @JIOAIRFIBERIN