Reliance Jio outages and service status in Thāne, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Thāne, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 19, 6:01 PM GMT+5:30.
- Internet (61%)
- Wi-fi (20%)
- Total Blackout (13%)
- Phone (4%)
- E-mail (1%)
- TV (1%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Thāne, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Thāne, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 19: Problems at Reliance Jio
Reliance Jio is having issues since 02:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Thāne, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Kalyān, Mumbai Suburban, Dombivli, Airoli, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 3 hours ago |
|
Mumbai
|
Internet | 8 hours ago |
|
Kalyān
|
Internet | 1 day ago |
|
Mumbai
|
Phone | 1 day ago |
|
Mumbai
|
Wi-fi | 1 day ago |
|
Mumbai
|
Phone | 2 days ago |
Nearby cities with recent reports
14 recent signals
1 recent signals
1 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Thāne, Maharashtra
Latest outage, problems and issue reports in Thāne and nearby locations:
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Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra@airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.
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Pankaj K (@pankajcyberr) reported from Mumbai, MaharashtraInternet not working but green light is there on fiber box. @JioCare How many times will I get internet interruption? Will you refund the amount for downtime?
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ajay (@shuks1986) reported from Yashodham, Maharashtra@JioCare @TRAI having problems in voice call Too much disturbance with jio network i just got back to jio from Airtel but same problem with the same number
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Vin (@psychedelic604) reported from Yashodham, Maharashtra@JioCare why had the jio network suddenly become so back. Browsing on the phone has become a task.
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khushi Jain (@khushijain_2) reported from Bhiwandi, Maharashtra@JioCare There's no network in my phone
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Vin (@psychedelic604) reported from Mumbai Suburban, Maharashtra@JioCare need help with jio fiber connection. SSID is not showing up and calling your customer care is no help either. Kindly help
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare The day from i port the call.. there is really have some issue. why we are telling you because we are suffering inspite of high charge amount you are not providing single rupee network.. just fed up your service which is not available check my history how many times it's get miss
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SARFRAZ ANSARI (@sarfrazansarii) reported from Mumbai Suburban, MaharashtraHii @JioCare My Phone Is 5G My Jio Sim Is 5g But it not showing 5g Please Help me
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Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, Maharashtra@JioCare need to connect to customer care
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Nishant Mody (@modynishant) reported from Mumbai Suburban, MaharashtraDear @reliancejio we just bought a new jio sim and it’s showing enter network unlock code. We only have 3 attempts left. Kindly guide.
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मॅथ्यू अँटनी|Mathew Antony|മാത്യു ആന്റണി (@mathewmantony) reported from Mumbai Suburban, MaharashtraIt's been 2 days @reliancejio internet services is down in Bandra.Apart from the consistency in giving SMS updates that service is not restored,there is no uptime. Will they also give billing reduction to all the subscribers.All are saying that no human interface at all.
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vinod bakliwal (@vinodpbakliwal) reported from Yashodham, Maharashtra@JioCare hi i am jiofiber user i want to pause my connection as i will not be in the town for more than 2 months. Please help me
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Devarshi Barot (@devarshibarot28) reported from Mumbai Suburban, Maharashtra@JioCare I had activated and was using Jio 5G welcome offer. My plan was about to expire and I'd recharged with new one before it gets expired. After the shift to new plan my welcome offer is no longer there. Kindly help.
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Poonam Ralh (@iPoonamRalh) reported from Mumbai Suburban, Maharashtra@Airtel_Presence I mistakenly recharged my number for 666 but i never got it coz I have ported my number to @JioCare . Can you pls look into this. Recharge did via @Paytm
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Mehak Kala (@mehak_kala) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio @JioFiberChennai When v need the connection then why it takes only half a day. Horrible sales team especially Hemant Singh frm Thane branch +919321003391 Need dis sorted asap
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CJ (@JagtianiShekhar) reported from Yashodham, Maharashtra@reliancejio @JioCare WIFi issue since yesterday and completely down since yesterday night. Please resolve immediately, thanks.
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port
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nikhilRC (@nikhilRC) reported from Yashodham, Maharashtra@JioCare @reliancejio I own a jio fiber conctn, last date to pay bill was 10 April, today mor I see the servics are suspendd. There can b sme issue, may b sme family emergncy tht someone was not able 2 pay the bill, wht is the logic in suspendng service in 2 days post due date
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare @JioFanClub @reliancejio I have raised an issue and complaint number was given , without anyone visiting the complaint is closed and I’ve got an sms saying problem resolved. How on earth is it possible to check hardware from the backend pathetic service I must say
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Suhit Jain (@SuhitJain3) reported from Mumbai Suburban, MaharashtraWorst network jio is having now a days totally 0 % network they providing 4-5 times i had called to customer care but they didn't solve my problem lazy *** @JioCare @reliancejio
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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CA Chandan singh (@Fcachandansingh) reportedAt my home town I have installed @JioCare @reliancejio Airfiber , mostly approx 15 days in a month it doesn't work but due to Postpaid system I have to paid in full. Many times I raised complaint but no action yet. Shud I migrate or shut down ?
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dharsant (@Dharsant7) reportedBooked @reliancejio on May 7, paid ₹2.3K, and it’s been 12 days with no installation, no refund, and no proper response. Visited the Jio office, waited 1.5 hours just to face rude staff saying “wait.” Worst customer support and service experience from Jio.
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onelove (@ivydity) reported@JioCare Why is it so difficult to understand?!?!? When we wanted to install the fiber your technician immediately did it but now that there are issues with your service you have no responsibility
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Dr.D.Siddaramu (@sanjana030709) reported@JioCare The issue is not resolved.On friday a executive called my wife and telling its Tower/server issues.U will have this problem we can't help.If u complain also no use. If you want, get converted to jio fiber. So,suggest what to do. No 1 visited house to check the internet issues.
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Anuj Kumar (@AnujKumarS81706) reported@Lakshya448 @JioCare @JioCare Please take care of your customer
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Ankit Verma (@Ak003Ankit) reported@JioCare i wish u were active when I was begging for a. all and asking u guys to resolve the issue 10 days no one called me to resolve the issues and now u were full on active on replying where is that guys gladwin..who assured to resolve my issues and vanished when I asked him call me
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shubh (@shubhamSen17818) reportedThis is the condition of our telecom company sector @JioCare this is the worst you can do to our costomer If you don't fix this we will go to consumer court @TRAI
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𝗔ditya Borborah (@aditya_borborah) reported@JioCare Can you cancel my booking??really glad if you kindly process
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Chikitha (@SRKsChikitha) reported@JioCare It’s been 6 days since network is not there, daily saying technician will visit in next 2hrs, till date no one came. Now when I called they said technician not available for next 3-4 days. So from 10 days no technician available? Seriously😳 Reliance short of staffs?
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Arnav Singh 🇮🇳 (@iamarnav20feb) reported@JioCare @JioCare It has now been the 4th week of my complaint, and I request an actual update regarding my concern. Please let me know what exact action has been taken so far and what is the current status of the resolution. I am still waiting for proper support and a clear update