Reliance Jio outages and service status in Thāne, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Thāne, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 13, 7:15 PM GMT+5:30.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (15%)
- Phone (5%)
- E-mail (1%)
- TV (1%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Thāne, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Thāne, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Reliance Jio
Reliance Jio is having issues since 06:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Thāne, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Dombivli, Airoli, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 13 hours ago |
|
Mumbai
|
Internet | 13 hours ago |
|
Mumbai
|
Wi-fi | 1 day ago |
|
Mumbai
|
Internet | 1 day ago |
|
Mumbai
|
Wi-fi | 2 days ago |
|
Mumbai
|
Internet | 2 days ago |
Nearby cities with recent reports
22 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Thāne, Maharashtra
Latest outage, problems and issue reports in Thāne and nearby locations:
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare Inspite if registering a new complaint this afternoon at 12:30 I was been told that an engineer would visit by 3pm and it’s already 5pm but nobody here and also no communication, is this truly a 5G experience which you’ll claim??? Poor customer service
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Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra@JioCare jio 5g welcome offer not applied Service not good Because prepaid number 5g available But postpaid is 5g not available 😡😡😡😡😡😡😡😡
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Ajay Awtaney (@LiveFromALounge) reported from Mumbai Suburban, Maharashtra@JioCare when does the service on my postpaid phone resume? Its been 2 months approx and the bills are all@paid (you have a mandate for auto debit). Shall I port the number away?
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LFO Shrey Plays (@shreyplaysYT) reported from Mumbai Suburban, MaharashtraWhat is it with @reliancejio @PlayApex ping problems. Every alternate game the ping is at above 200ms. So annoying nd irritating.
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Pankaj K (@pankajcyberr) reported from Mumbai, MaharashtraInternet not working but green light is there on fiber box. @JioCare How many times will I get internet interruption? Will you refund the amount for downtime?
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Sethu Nair (@snair700) reported from Mumbai Suburban, Maharashtra@JioCare What a ****** network. When your recharge expires all network go slow specially the data network.
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Ashwini Pawar (@theonlyashwini) reported from Yashodham, MaharashtraWhy struggle to discontinue a number which is not in use ??? @reliancejio @JioCare tired of calling customer service, chatting from the app, visiting gallery!
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DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra@JioCare In my jio fiber plan,of Rs 999,I am getting a speed of 31 and 25 ,when it is supposed to be 150 or whereabouts, what is the reason for slow speed ? Please check
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@JioCare @reliancejio your Sigma quality will never come.. such a degrade service daily i am facing despite several complaints you are just operating ur AI and phone technology i think u don't have enough tower and service engineer please close my service it's done now
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Sonia Notani (@sonianotani) reported from Mumbai Suburban, MaharashtraNo customer care number. Emails got a few holding replies and then no replies. This is a critical service for us!! @reliancejio @JioCare
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Vishal H Rochlani (@vrochlani) reported from Yashodham, Maharashtra@JioCare Its surprising to note that we can't have access to older invoice.Which company is doing that only yours? Was not able to access the Invoice of Sept'22. Kindly be customer friendly in your support. Does your acc also deletes it after 180 days, then y not access to clients.
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Volney Myron (@volneymyron) reported from Yashodham, MaharashtraThe worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!
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Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users are able to enjoy Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra@reliancejio jio fiber isn’t working properly in Kopar Khairne. Please fix asap
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare tv channels on Jiofiber giving trouble,at times some channels disappear,my plan is 150 Mbps,stb needs to be checked
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SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra@JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio
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Dr. Ashish S. Hattangdi (Ph.D) (@ashishhattangdi) reported from Yashodham, Maharashtra@JioCare i wanted to Port our family numbers from prepaid to postpaid family plan. No response from website etc. Pls help
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Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra@JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.
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Shashikant Pandey #CRPF (@CAMANDO007) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Do we have any network issue at Vakola Datta Mandir Dmello Comp. Last few days network and calling capacity of Jio getting worst. Could you pleas make some alternate arrangements or let know to port out if you not able to provide solutions.
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Arnab Kanti Ghosh (@ArnabKantiGhosh) reported from Yashodham, MaharashtraI have a #jiofiber broadband. But I think the router is bad. Beacause the 5Ghz band is good the whole flat but the 2.4Ghz band is only available when I stand infront of the router. Also no response from the local team. This much bad service is not expected from @reliancejio.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Rajacholan Shanmugan (@RajacholanShan1) reported@JioCare Customer care number 18008969999 No one answering 🙄
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reema patnaik (@rimspat) reported@JioCare such horrible services. First the delivery boy comes without helmet. Then cancels the order without informing. No helmet . No driving license. That's how you work!!! Disgusting. #jiomarttezpur
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Ashish Makhija (@IamAshMak) reported@JioCare roaming backend instability, not able to make WiFi calls over IR in the US. iR Plan is active and another one is in queue. I was able to make calls on WiFi until 12th May, 2026. It stopped suddenly. Raised the issue, escalation done by customer executive. I was promised contact or resolution in 4 hours. Nothing has happened. Will @reliancejio @JioCare extend my WiFi plan for the days it did not work? When will get resolution?
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Shashidhar Hatt (@shashidharhatti) reported@ali_rahat_ @JioCare Time to switch to local service provider in your city both jio and Airtel are lot of ego and attitude. Please switch to local internet providers or BSNL Fiber at least you can talk directly or scold them. Don’t wait for jio to fix it.
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Gautam Modi (@gautammodi) reportedEverytime when power cut suddenly jio network is not working till power resumed... Often it as long as 12-24 hours... No internet, no network, no phone calls... It might be better to switch another network @jiocare
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Neeraj Choudhary (@Nnneeraj12) reported@JioCare ??????????????????????? ZERO Accountability ... Internet issues are still unresolved and nobody is taking responsibility. This is not the kind of service customers pay for. Request ID: SR000035N2XX Need immediate action and technician visit TODAY.
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Pranav Jain (@jainpranav2700) reported@JioCare My proper reply, same template message. Why arnt you filing a complaint? Why isnt the internet fixed yet? Since 2-3days??
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Prajwal S (@prjwl_s) reported@JioCare I cannot request for relocation it's asking me to pay for previous month, but the thing is I have raised request on 1st may and its been 12 days I have not been able to use the service because you did nothing about my relocation request. Now if i pay it's loss for me 1/n
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reema patnaik (@rimspat) reported@reliancejio @JioCare such horrible services. First the delivery boy comes without helmet. Then cancels the order without informing. No helmet . No driving license. That's how you work!!! Disgusting. #jiomarttezpur
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Subhash Kumar (@Subhash_Xmart) reported@JioCare @reliancejio Address: Astam Devi. W/O Late Phuldeo Ray. Near Bajrang Bali Mandir. Village -Urwa. Post Office-Urwa. Police Station-Chakai. District-Jamui. Sta te-Bihar. Pin-811303 Name of OperatorReliance Jio Upgrade this site to 5G. There is a lot of problem in my area.