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Reliance Jio

Reliance Jio Outage Report in Thāne, Thane, Maharashtra

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Thāne, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Thāne, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Reliance Jio

Reliance Jio is having issues since 06:30 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 14% Wi-fi (14%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map Near Thāne, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Dombivli, and Thāne.

CityProblem TypeReport Time
Mumbai Internet 1 hour ago
Mumbai E-mail 8 hours ago
Mumbai Internet 2 days ago
Mumbai Internet 3 days ago
Mumbai Internet 3 days ago
Mumbai Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Thāne, Maharashtra

Latest outage, problems and issue reports in Thāne and nearby locations:

  • Pawankumarkewal
    Pawan Kewalramani (@Pawankumarkewal) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio The CUSTOMER SUPPORT team of JIO FIBER is very bad. Reliance JIO needs a better managed customer support team. The call center is unable to resolve queries and they cannot provide accurate information.

  • mahfooz13809725
    mahfooz (@mahfooz13809725) reported from Mumbai Suburban, Maharashtra

    @JioCare Can u tell how long it will take to solve network problem?

  • MiteshTelange
    Mumbaikarwala (@MiteshTelange) reported from Mumbai, Maharashtra

    Hey @reliancejio @JioCare @VodafoneGroup today I'm facing issues while calling. May I know the reason

  • Pawankumarkewal
    Pawan Kewalramani (@Pawankumarkewal) reported from Mumbai, Maharashtra

    @reliancejio @JioCare I am getting very very high bills, almost DOUBLE for JIO FIBRE POSTPAID connection. Initially it was prepaid after changing it to POSTPAID, things are not right. There is no CUSTOMER CARE & NO ONE TO ADDRESS MY CONCERNS.

  • MukeshS09708487
    _@singhmukesh (@MukeshS09708487) reported from Mumbai Suburban, Maharashtra

    I am having issue with bill pay @JioCare

  • Pawankumarkewal
    Pawan Kewalramani (@Pawankumarkewal) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare I am getting very very high bills, almost DOUBLE for JIO FIBRE POSTPAID connection. Initially it was prepaid after changing it to POSTPAID, things are not right. There is no CUSTOMER CARE & NO ONE TO ADDRESS MY CONCERNS.

  • shrrirang
    Shrrirang (@shrrirang) reported from Mumbai Suburban, Maharashtra

    @JioCare My Fibre Internet is down since 2 hours. Please help urgently

  • Pawankumarkewal
    Pawan Kewalramani (@Pawankumarkewal) reported from Mumbai Suburban, Maharashtra

    @JioCare I am getting very very high bills, almost DOUBLE for JIO FIBRE POSTPAID connection. Initially it was prepaid after changing it to POSTPAID, things are not right. There is no CUSTOMER CARE & NO ONE TO ADDRESS MY CONERNS.

  • miraroadmeme
    Miraroadmeme (@miraroadmeme) reported from Mumbai Suburban, Maharashtra

    Jio Fiber is scam will never advise anyone to go for it Right from the technician to customer care Refund amount nhi dete or best brand bolte he Had a very bad experience with one of the guy, who had a bad tone as well as he disconnected the call. @reliancejio @JioFiberChennai

  • Pawankumarkewal
    Pawan Kewalramani (@Pawankumarkewal) reported from Mumbai Suburban, Maharashtra

    @JioCare I am getting very very high bills, almost DOUBLE for JIO FIBRE POSTPAID connection. Initially it was prepaid after changing it to POSTPAID, things are not right. There is no CUSTOMER CARE & NO ONE TO ADDRESS MY CONCERNS.

  • Law_N_Tennis
    Adv Shahid Nadeem (@Law_N_Tennis) reported from Mumbai Suburban, Maharashtra

    Please improve your services in Bhindibazar area of South Mumbai, Particularly Shalimar signal around. Since last one week bad service is noticed, Network showing full strength but calling and net not responding well. @reliancejio @JioCare

  • pranavkesinga
    Citizen/NAGRIK/Deshwasi/Pranav (@pranavkesinga) reported from Mumbai Suburban, Maharashtra

    @reliancejio Why ur Network is not available in Mumbai itself It may be taken care Plz see inbox

  • Noel24031975
    Noel (@Noel24031975) reported from Mumbai Suburban, Maharashtra

    Hi team My mobile is in DnD list request you to disable that service ,I have tried through app but I haven’t got any update . Mobile no :8169913582 @JioCare @reliancejio

  • pinkidalal
    Pinki Dalal (@pinkidalal) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio network keeps on breaking. The problem is since a week. Pl rectify ASAP. Thx

  • Sri_Mumbai
    🇮🇳Sri Mumbai🇮🇳 (@Sri_Mumbai) reported from Mumbai Suburban, Maharashtra

    @ViBusinessIndia @vodafone What is wrong with the Network !! No 4G ! No internet on ur Network ! Please clear up ! Thanks to @reliancejio posting this message through their network of 4G !!

  • Siddhan46675106
    Siddhant Singh (@Siddhan46675106) reported from Mumbai Suburban, Maharashtra

    Jio Agents and service providers #jio @JioCare #mumbai #maladwest are fake and no commitments to there work. They gave me offer of 3 months wifi prepaid , and 1 month after that free. Now asking for charges Agent name Omkar no +91 91377 55980 . He never reverts .

  • NewsroomMumbai
    Satish Nandgaonkar (@NewsroomMumbai) reported from Thāne, Maharashtra

    @JioCare There doesn't seem to be any customer care number for customers to reach out. The 198 IVRS has no option to select JioFi queries. The 1800-889-999 number asks the customer to call 1800-886-9999 and when you call that number, it says this service is not operational.

  • kadamdhananjay3
    Dhananjay (@kadamdhananjay3) reported from Mumbai Suburban, Maharashtra

    @JioCare Jio internet speed is very low continue and call disturbance....... Very Bad service

  • Aafi89535143
    AftaB KhaN (@Aafi89535143) reported from Mumbai Suburban, Maharashtra

    @JioCare again network problem data use problem net speed very slow pls solf this problem 🙏🥺

  • radzzzzster
    Dr. Radhika Tonsey (@radzzzzster) reported from Mumbai Suburban, Maharashtra

    What @JioCare does is they just allot a random time slot without confirming with customer for availability for device collection. For four days before I moved I was home in all the time slots given to me and nobody turned up. That was over two months ago. Beyond incompetent!

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • BeingPiyush
    Piyush Prakash (@BeingPiyush) reported

    @JioCare Kindly arrange a site visit to check the internet connectivity. This is not working as expected. Urgent. DOWNLOAD Mbps 70.71 UPLOAD Mbps 22.71 Ping ms 31 107 134

  • Saksham7861
    Saksham Mathur (@Saksham7861) reported

    Jio network is issuing a problem @reliancejio please resolve problem.

  • pranavm_0891
    pranav malshetwar (@pranavm_0891) reported

    @reliancejio facing lot network issues in kuruli, chakan. Please solve this as internet is not even 2g

  • sourav_agrawal
    Sourav Agrawal (@sourav_agrawal) reported

    @reliancejio @JioCare have recharged the sata pack on my number but its not getting actived. Unable to contact customer care via call and jio app.

  • avinashtweeted
    Avinash (@avinashtweeted) reported

    @JioCare I would like to relocate my jiofiber, but the location is not showing properly in mobile app. Please help me on this

  • appuyadav_k
    Chinna Kakanaboina (@appuyadav_k) reported

    @JioCare #jiofiber service is very poor i have raised request 3 days ago there is no proper response from the team i took connection 1 month back in this one month only i have raised more than 10 Requests. No proper response from team

  • Mikhil_Bhat
    Mikhil Bhat (@Mikhil_Bhat) reported

    @Ravinderkp2007 @JioCare They go to the office, they discuss, may do something, for the resolution, find out what is happening to the head of the department. Is this a solution to this or claim to compensate for your jio fibre connection.

  • MeVicky707
    Pankaj Kumar (@MeVicky707) reported

    @suryadalai @airtelindia @reliancejio Pathetic customer service bro switch to Jio.

  • PragatiVijay5
    Pragati Vijay (@PragatiVijay5) reported

    @JioCare Hy. When my problem get resolved ? I have been complained last 27 August . Whenever I call for service they gave me new date new time .

  • Prashant_lalwan
    Prashant Lalwani (@Prashant_lalwan) reported

    @reliancejio i raised a request for a new fiber connection five days back, and was told i'll be done in 24 hours. I have been calling the customer service continously since then, and no one is responding. How/when can the request be resolved? ID: NO0000MR2SBN