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Reliance Jio

Reliance Jio outages and service status in Thāne, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 17 outage signals in the last 24 hours around Thāne, including 17 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 7, 2:18 PM GMT+5:30.
  • 65% Internet (65%)
  • 16% Wi-fi (16%)
  • 8% Total Blackout (8%)
  • 8% Phone (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

The latest reports from users having issues in Thāne come from postal codes 400604 , 400612 and 400603 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Thāne, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Thāne, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 7: Problems at Reliance Jio

Reliance Jio is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Thāne, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, Mumbai Suburban, Dombivli, and Kalyān.

CityProblem TypeReport Time
Mumbai Internet 1 hour ago
Mumbai Internet 1 hour ago
Mumbai Wi-fi 2 hours ago
Mumbai Internet 5 hours ago
Mumbai TV 5 hours ago
Mumbai Internet 6 hours ago

Nearby cities with recent reports

Mumbai

43 recent signals

1 hour ago
Mumbai Suburban

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Thāne, Maharashtra

Latest outage, problems and issue reports in Thāne and nearby locations:

  • dhi_ashu
    Ramdoot Ashu (@dhi_ashu) reported from Yashodham, Maharashtra

    Hey @JioCare I am facing internet related issue from a couple of days contact the customer care but not got any response pls solve the issue @reliancejio

  • kaush31886
    Kaushal (@kaush31886) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio this is happening second time. Suddenly internet and router stop working. And the best part is JIO service person will attend my request on 15th march? Seriously ? Soo fast ? dominance is dangerous in market ..its true. @HathwayBrdband was better. 😔

  • sonianotani
    Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio 5 days since registering entity on trueconnect and making a payment. Received invoice and email saying registered but we cannot move forward. Multiple complaint raised on email. Extremely frustrated! Urgent support needed

  • CelestinPillai
    Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra

    @JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare The day from i port the call.. there is really have some issue. why we are telling you because we are suffering inspite of high charge amount you are not providing single rupee network.. just fed up your service which is not available check my history how many times it's get miss

  • carlessguy
    Karan G 🇮🇳 (@carlessguy) reported from Mahape, Maharashtra

    @JioCare i need to reboot again and again to use jio 5g. Where as others are able to use it without any issues.

  • ROHANGOHIL
    ROHAN GOHIL (@ROHANGOHIL) reported from Yashodham, Maharashtra

    @JioCare All the iphone user are facing the same issue please solve it as soon as possible or u guys will lose all the customers

  • yogesh_tadge
    Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, Maharashtra

    @JioCare need to connect to customer care

  • hspratik
    Pratik HS Shah (@hspratik) reported from Yashodham, Maharashtra

    @JioCare @JioFiberVoice @reliancejio horrible experience ever while installation of jio fiber, they were sugar coated sweet talkers while taking selling plans & equally unpleasant experience while installation. Please update about cancellation & refund process of order

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare tv channels on Jiofiber giving trouble,at times some channels disappear,my plan is 150 Mbps,stb needs to be checked

  • khushijain_2
    khushi Jain (@khushijain_2) reported from Bhiwandi, Maharashtra

    @JioCare There's no network in my phone

  • paaaarthhh
    Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra

    @JioCare RT news channel is not working on jio fiber.Please help

  • CoronaRadiata2
    Corona Radiata (@CoronaRadiata2) reported from Mumbai, Maharashtra

    I don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.

  • miteshsaraf78
    Mitesh Saraf (@miteshsaraf78) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare Hey when is #Mumbai getting #5G really sick of this useless currant network 😡

  • ashishhattangdi
    Dr. Ashish S. Hattangdi (Ph.D) (@ashishhattangdi) reported from Yashodham, Maharashtra

    @JioCare i wanted to Port our family numbers from prepaid to postpaid family plan. No response from website etc. Pls help

  • mathewmantony
    मॅथ्यू अँटनी|Mathew Antony|മാത്യു ആന്റണി (@mathewmantony) reported from Mumbai Suburban, Maharashtra

    It's been 2 days @reliancejio internet services is down in Bandra.Apart from the consistency in giving SMS updates that service is not restored,there is no uptime. Will they also give billing reduction to all the subscribers.All are saying that no human interface at all.

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare You can call and keep talking what I need is an solution for my problem where is that?? It doesn’t take 3 days to solve an internet problem?? I will wait until tomorrow morning 9:30, if you can resolve it, superb, if not please let me know how can I surrender the devices

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare Not able to watch IPL and Sony channels since 5 days,no service from Jiofiber, shocking state of affairs

  • nikhilRC
    nikhilRC (@nikhilRC) reported from Yashodham, Maharashtra

    @JioCare @reliancejio I own a jio fiber conctn, last date to pay bill was 10 April, today mor I see the servics are suspendd. There can b sme issue, may b sme family emergncy tht someone was not able 2 pay the bill, wht is the logic in suspendng service in 2 days post due date

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • rg1985vns
    Richa Gupta (@rg1985vns) reported

    @JioCare JioCare I’m currently outside India. My eSIM was accidentally deleted, and your support team is asking me to visit a Jio Store in India, which isn’t possible right now. Please help with an alternative way to reactivate my eSIM.

  • immpgandhi
    Mehul Gandhi (@immpgandhi) reported

    @JioCare there is a heavy rain in surat and people are at home. Actually we need wifi to watch TV and it does not working well since 3 to 4 days. Truly disappointed 😔

  • HamidGouri12
    Rizwan Gouri (@HamidGouri12) reported

    @JioCare @reliancejio, I accidentally recharged with the ₹239 (1.5GB/day) plan. I want to upgrade to an eligible Unlimited 5G plan by paying the price difference instead of wasting my current recharge. Kindly help me upgrade my existing plan. My Jio number:6378749719 Thank you.

  • harishcoorg
    Harish (@harishcoorg) reported

    @JioCare dont trust these guys they take your money and they will not provide any service. they are bunch of cheats running the company

  • kapleshaanjne
    Kaplesh 🇮🇳 (@kapleshaanjne) reported

    @JioCare @reliancejio @jio_fiber I ordered new JioFiber con,but unfortunately no one came for the installation. I raised cancellation & refund requests on 29Jun, but refund still not credited to my acc. Pl look into this issue and resolve it ASAP. SR: SR000039Q4LF SR00003AEB17

  • nitesh8090rai
    Nitesh Rai (@nitesh8090rai) reported

    @JioCare Dear Customer, With reference to Service Request no SR00003ADWJF, for JioFixedVoice Number connection having JioFixedVoice Number +915123567511, your request could not be completed as the Jio service engineer did not get access to your premises.

  • MeAdi4
    Aditya Sharma (@MeAdi4) reported

    @JioCare Still the internet service is bad No Engineer has visited yet

  • 3fc025935792409
    Channakyya (@3fc025935792409) reported

    @jio_fiber @JioCare @reliancejio Called CC call duration 10 minutes asking me to tell issue then will take complaint ,if i am expert then why should i call you pl arrange technivian visit

  • prasadnlv
    Varaprasad NL (@prasadnlv) reported

    @JioCare I have raised a relocation request on 28th June. No response or resolution so far. I have been calling customer care twice a day, they are scheduling an engineer visit and postponing it every day. How many days will they do it? I have already paid 1200 for this.

  • ca_parth
    Parth Patel (@ca_parth) reported

    @JioCare I confirm that I want to cancel the voucher and get the refund in source account