Reliance Jio outages and service status in Thāne, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Thāne, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 18, 1:38 PM GMT+5:30.
- Internet (59%)
- Wi-fi (20%)
- Total Blackout (14%)
- Phone (4%)
- E-mail (1%)
- TV (1%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Thāne, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Thāne, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at Reliance Jio
Reliance Jio is having issues since 10:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Thāne, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, Dombivli, Airoli, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Phone | 3 hours ago |
|
Mumbai
|
Wi-fi | 4 hours ago |
|
Mumbai
|
Phone | 1 day ago |
|
Mumbai
|
Internet | 2 days ago |
|
Mumbai
|
Internet | 2 days ago |
|
Mumbai
|
Internet | 2 days ago |
Nearby cities with recent reports
17 recent signals
1 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Thāne, Maharashtra
Latest outage, problems and issue reports in Thāne and nearby locations:
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Manav Kejriwal (@KejriwalManav) reported from Mumbai, Maharashtra@JioCare Saket CHS, Santacruz West. JioFibre not working since 3 days. Everyday the technician is promising to resolve the next day, but no resolution. Unexpected from Jio. Please assist immediately. Mumbai 400054.
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NLG (@nlgogri) reported from Yashodham, Maharashtra@JioCinema app is not smooth at all. While watching highlights if you press back 10 second button then video freezes and commentary runs. Very pathetic experience @BCCI of watching ipl this year. Hope you address this issue at earliest @reliancejio
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Arnab Kanti Ghosh (@ArnabKantiGhosh) reported from Yashodham, MaharashtraI have a #jiofiber broadband. But I think the router is bad. Beacause the 5Ghz band is good the whole flat but the 2.4Ghz band is only available when I stand infront of the router. Also no response from the local team. This much bad service is not expected from @reliancejio.
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Deepak ojha (@Deepako53618528) reported from Yashodham, Maharashtra@JioFiberVoice @reliancejio @JioCare The service is good but facing issues with the internet it gets down for 4- 5 hrs from last 15 to 20 days no support has been provided The app also doesn't resolve the issue. Worst customer support and issue resolve
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gunjan khatri (@gunjankhatrii) reported from Mahape, Maharashtra@reliancejio @JioCare @_MukeshAmbani I am trying to order jio fiber box from last 15 days raised ticket also but i am told no stocks ..wanted to know if I can get the fiber setop box ..as never tght this item also will have shortage
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Mehak Kala (@mehak_kala) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio @JioFiberChennai When v need the connection then why it takes only half a day. Horrible sales team especially Hemant Singh frm Thane branch +919321003391 Need dis sorted asap
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satish tiwari (@satishtiwari81) reported from Mumbai Suburban, Maharashtra@reliancejio @RelianceEnt @reliancegroup kindly take notice that jio fibre team had assured us free connection to society.but after 2 month of service started.there is no response from team .feeling cheated from jio fibre .from Satish tiwari veermahal chs lalbaug 9820464853
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vinod bakliwal (@vinodpbakliwal) reported from Yashodham, Maharashtra@JioCare hi i am jiofiber user i want to pause my connection as i will not be in the town for more than 2 months. Please help me
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Anurag Tiwari (@anurag11820) reported from Thāne, Maharashtra@reliancejio Jiotrue5G is not working on 5G phone Realme 10pro+ 5G But Airtel 5G @airtelindia is working
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ROHAN GOHIL (@ROHANGOHIL) reported from Yashodham, Maharashtra@JioCare All the iphone user are facing the same issue please solve it as soon as possible or u guys will lose all the customers
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare @JioFanClub @reliancejio I have raised an issue and complaint number was given , without anyone visiting the complaint is closed and I’ve got an sms saying problem resolved. How on earth is it possible to check hardware from the backend pathetic service I must say
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Abdul Rehman (@a_r_momin) reported from Khoni, Maharashtra@reliancejio @JioCare please make network connection stable in bhiwandi. pincode 421302. I'm feeling fool after arecharging with full year plan.
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Kuldeep Vyas (@kuldeepvyaas) reported from Yashodham, Maharashtra5G NETWORK 0% HERE. ,MUMBAI-400101 19.201716,72.865914 Please solve problem .@reliancejio @JioCare @jio
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare Not able to watch IPL and Sony channels since 5 days,no service from Jiofiber, shocking state of affairs
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LFO Shrey Plays (@shreyplaysYT) reported from Mumbai Suburban, MaharashtraWhat is it with @reliancejio @PlayApex ping problems. Every alternate game the ping is at above 200ms. So annoying nd irritating.
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Ajay Awtaney (@LiveFromALounge) reported from Mumbai Suburban, Maharashtra@JioCare when does the service on my postpaid phone resume? Its been 2 months approx and the bills are all@paid (you have a mandate for auto debit). Shall I port the number away?
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Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, MaharashtraHello @JioCare r u seriously care your customer
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radhe radhe (@ricaopowel214) reported from Andheri, Maharashtra@JioCare why there is no network in Andheri East. Near mogra station. Since morning, there is issue in the network. Pathetic network.
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Mitesh Saraf (@miteshsaraf78) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare Hey when is #Mumbai getting #5G really sick of this useless currant network 😡
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare tv channels on Jiofiber giving trouble,at times some channels disappear,my plan is 150 Mbps,stb needs to be checked
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Rohit sharma (@Rajkuma22199936) reportedHello can I join @Jio again. I had just ported to Jio network a few days ago.. I am using Airtel I am not liking the network at all, that is why I want to join Jio again, it will take a month only. If it is possible then please reply @JioCare
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Atul choudhary (@Atulkumargolu) reportedDear @JioCare, Jio network is not working properly in Siwan, Bihar. Facing continuous issues with calling and internet services since today. Please resolve the issue as soon as possible. Location: Siwan, Bihar #Jio #NetworkIssue #Siwan
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ABHAY SINGH KSHATRI (@abhay_kshatri) reported@JioCare Then what services in your hand @JioCare? everything is restricted by your system. All services and facilities enjoyed by your local area engineer, services are 1.Cancel the service request 2.visit on site according his convince 3.Misbehave to cust
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Bidhya Chettri (@ChettriBidhya) reported@reliancejio @JioCare @JioHotstar ordered and paid for installation of your service. They couldn't install and hence asked to cancel instead of resolution. Pathetic service people who donot care. They blame each other for the goof up. Hadn't seen such a reluctant team ever.
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Sahil Naseem (@SahilNaseem15) reportedVery disappointed with JioAirFiber. Just days after installation, I’m facing frequent outages, unstable connectivity, and extremely poor performance. Paying for 30 Mbps plan but barely getting 1 Mbps speed in actual usage. I need a refund or do something about it !! @JioCare
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Harihar Singh (@harihsin) reported@reliancejio @JioCare why there is so much delay in refunding the amount ? It is taking too much time to cancel the order and refund the money. Very very poor service by Jio. #notojio #PoorService #Jio
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Swati (@swati_senger) reportedSolve ho gaya ji...solve ho gaya.. Thank you for your service @JioCare
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Balwan Kasana 🇮🇳 ✨ (@ImKasana) reportedT1/3: Peak corporate arrogance & broken support from @JioCare @reliancejio, Since May 10, JioHotstar is broken on my Jio AirFiber STB, Smart TV app. Wasting 1hr daily on calls just to hear scripted steps, only for them to falsely close tickets every evening with fake Resolved sms
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Piyush (@PiyushGh89) reported@TRAI @reliancejio @JioCare What kind of loot is this? Requested for Jio Fiber installation - basic internet plan without OTT. But Jio customer representative said - we do not offer basic internet plans. I don't have a TV at Home & won't need OTT. Why should I pay 200 extra?
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Jishant Patel (◔‿◔) (@jkpatel777) reported@JioCare @sumankargupta Sir please help🙏🙏 I am reaching out to you as you are the Head of Customer Experience because I have exhausted every other option regarding my Jio AirFiber connection. Order ID: NO0001CVNO3Q Payment & KYC Date: 14th April 1/3