Reliance Jio outages and service status in Thāne, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 13 outage signals in the last 24 hours around Thāne, including 13 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received Aug 7, 2:45 PM GMT+5:30.
- Internet (60%)
- Phone (12%)
- Total Blackout (12%)
- Wi-fi (11%)
- E-mail (4%)
- TV (1%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Thāne, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Thāne, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 7: Problems at Reliance Jio
Reliance Jio is having issues since 11:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Thāne, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, Kalyān, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Phone | 2 hours ago |
|
Mumbai
|
Internet | 4 hours ago |
|
Mumbai
|
Internet | 5 hours ago |
|
Mumbai
|
Internet | 7 hours ago |
|
Mumbai
|
Total Blackout | 7 hours ago |
|
Mumbai
|
7 hours ago |
Nearby cities with recent reports
26 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Thāne, Maharashtra
Latest outage, problems and issue reports in Thāne and nearby locations:
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Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare Why should I again revert when I am telling you issue isn’t fixed and I have given you ticket number which captures every details then why you keep on asking me. Please advise what has been done to fix this issue till date?
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Abdul Rehman (@a_r_momin) reported from Khoni, Maharashtra@reliancejio @JioCare please make network connection stable in bhiwandi. pincode 421302. I'm feeling fool after arecharging with full year plan.
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radhe radhe (@ricaopowel214) reported from Andheri, Maharashtra@JioCare why there is no network in Andheri East. Near mogra station. Since morning, there is issue in the network. Pathetic network.
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@reliancejio @JioCare it's frustrating time, taking twice the recharge but not given one single improvement in the jio... Everyday we are facing issue! I am not expecting such delay in service from Jio.. the more we raise whistle blow the more you are ignoring us big shame...
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manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra@JioCare And once again the wifi has been down since last evening 9pm and not working yet after 12 hrs. Pls escalate this complaint. I don't want ur standard reply.
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Kaushal Broachwala (@KBrochwala) reported from Mumbai Suburban, Maharashtra@JioCare, @JioChat Jio down in goregaon east since yesterday night. Kindly resolve ASAP.
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Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users are able to enjoy Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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Kaushal (@kaush31886) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio this is happening second time. Suddenly internet and router stop working. And the best part is JIO service person will attend my request on 15th march? Seriously ? Soo fast ? dominance is dangerous in market ..its true. @HathwayBrdband was better. 😔
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its me PANKAJ (@sandandstories) reported from Yashodham, MaharashtraI always wonder why people don’t make @reliancejio there first number. It got the answer. It’s a task to get through a real person on the customer care, first they will give you gyaan on what all are included in your plan and then no option to talk to a real person @JioCare
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Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra@ParikshitK_ @JioCare Facing this issue since the last few days
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Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, MaharashtraHow should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare Not able to watch IPL and Sony channels since 5 days,no service from Jiofiber, shocking state of affairs
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Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra@JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.
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praachi (@praachinh) reported from Mumbai Suburban, Maharashtra@reliancejio @DoT_India @TRAI Jio has been unnecessarily charging me for Netflix subscription which i have deactivated in Sept 2022.When i called the customer care services they said charges are correct and nothing can be done.I request the telecom authorities to help me in this
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Ashwini Pawar (@theonlyashwini) reported from Yashodham, MaharashtraWhy struggle to discontinue a number which is not in use ??? @reliancejio @JioCare tired of calling customer service, chatting from the app, visiting gallery!
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Vinod Yadav (@vsy135) reported from Mumbai Suburban, MaharashtraPathetic service from @JioCare . Went to kanjur jio office (near huma cinema) to get my father's sim changed as existing one was corrupted. Everyone in that lane had electricity except jio store. Jio representative said "meter had been cut down as electricity bill is not paid"
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manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra@JioCare Pls share the number of the area division city level supervisors. This is not done. Every two days the network is down and we keep bearing with it. What quality of service is this??? @TimesNow
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Arnab Kanti Ghosh (@ArnabKantiGhosh) reported from Yashodham, MaharashtraI have a #jiofiber broadband. But I think the router is bad. Beacause the 5Ghz band is good the whole flat but the 2.4Ghz band is only available when I stand infront of the router. Also no response from the local team. This much bad service is not expected from @reliancejio.
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Vishal H Rochlani (@vrochlani) reported from Yashodham, Maharashtra@JioCare Its surprising to note that we can't have access to older invoice.Which company is doing that only yours? Was not able to access the Invoice of Sept'22. Kindly be customer friendly in your support. Does your acc also deletes it after 180 days, then y not access to clients.
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somnath (@GhoshSomu) reported from Mumbai, Maharashtra@JioCare @Nitaambani56 See this people are just robots, atleast give me a customer care number.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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AK_lahiriIND🇮🇳 (@omit_iam) reported@JioCare Pathetic services by jio fiber, service number SR00003DDHB7 not resolved after 24 hours.
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Mayurakshi Singhania (@Mayurakshi007) reported@JioCare If you want to share a meeting, please do so immediately. Your reply usually takes 24-48 hours, and even then you waste my time by asking time-pass questions. If you don't want to help me, please feel free to decline.
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Sri (@sri_4200) reported@JioCare @reliancejio @TRAI (5/8)Everyone in this chain is optimizing for their own metric, not my actual problem. Rate the call high. Close the case fast. Nobody is measured on whether the internet actually stays up.
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roshan (@nayakroshan1) reported@JioCare Your response is completely unacceptable. Stop sending generic, template replies that do not address the actual issue. By this Sunday, it will be 2 full weeks since Jio services became effectively unavailable in Vidyaratna Nagar, Manipal. @DoT_India @jagograhakjago
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Amarjit kar (@AmarjitKar) reported@JioCare Till the time resolution not received. No relocation happend .
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Sri (@sri_4200) reported@JioCare @reliancejio @TRAI (3/8)I go back to official channels — phone and chat support. Zero sync with the ground team. Customer care tells me one thing, ground engineers do another, and neither knows what the other has already tried, said, or promised.
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Devendra Singh Khokhar (@kumard1958) reported@JioCare Surprised to know that Your field engineer are not interested to listen the customer care official and company policy to provide set box which is available in plan and engineer saying this is not for existing customers only for new customers applicable .
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Arpit Buccha (@ArpitBuchha) reported@JioCare Sent, further help
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Shivam (@Creations3X) reportedUpdate : Raised complaint in consumer forum docket number : 9888205. Will go to consumer court also if not received proper response from @JioCare as their customer support and services is waste
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Kristy Barb (@Kristy_Barb_) reported@JioCare I have messaged you already several times . never solved, always keep asking whats the issue.