Reliance Jio outages and service status in Thāne, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Thāne, including 2 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Apr 21, 2:44 PM GMT+5:30.
- Internet (56%)
- Phone (18%)
- Wi-fi (13%)
- Total Blackout (10%)
- E-mail (3%)
The latest reports from users having issues in Thāne come from postal codes 400602 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Thāne, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Thāne, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 21: Problems at Reliance Jio
Reliance Jio is having issues since 03:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Thāne, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Dombivli, Airoli, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 6 hours ago |
|
Mumbai
|
Total Blackout | 8 hours ago |
|
Mumbai
|
Internet | 1 day ago |
|
Mumbai
|
Total Blackout | 2 days ago |
|
Mumbai
|
Internet | 4 days ago |
|
Mumbai
|
Wi-fi | 4 days ago |
Nearby cities with recent reports
Community Discussion
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Reliance Jio Issues Reports Near Thāne, Maharashtra
Latest outage, problems and issue reports in Thāne and nearby locations:
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Pc (@piyushpras) reported from Bhiwandi, Maharashtra@reliancejio unable to connect to internet by mobile data since 3 hours despite of active plan please help, not even able to make and receive calls. Location shivaji chowk, Bhiwandi 421302 Maharashtra
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Anurag Tiwari (@anurag11820) reported from Thāne, Maharashtra@reliancejio Jiotrue5G is not working on 5G phone Realme 10pro+ 5G But Airtel 5G @airtelindia is working
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Rameez (@RameezKudaiRK) reported from Bhiwandi, MaharashtraCall drops internet down still very bad condition @JioCare @reliancejio #PoorNetwork whole day tweet posting 2km away frm my area thts the ridiculous network in my area 421302
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shah (@shah7543) reported from Mumbai Suburban, Maharashtra@reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare I think this 15 times I have forwarded my house details... Why the same sop has been following? Can't you come here and check network
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Arnab Kanti Ghosh (@ArnabKantiGhosh) reported from Yashodham, MaharashtraI have a #jiofiber broadband. But I think the router is bad. Beacause the 5Ghz band is good the whole flat but the 2.4Ghz band is only available when I stand infront of the router. Also no response from the local team. This much bad service is not expected from @reliancejio.
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Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, MaharashtraHello @JioCare r u seriously care your customer
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare tv channels on Jiofiber giving trouble,at times some channels disappear,my plan is 150 Mbps,stb needs to be checked
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Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Mumbai Suburban, Maharashtra@JioCare bad network Network is not working Service is bad
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Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra@JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....
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Poonam Ralh (@iPoonamRalh) reported from Mumbai Suburban, Maharashtra@Airtel_Presence I mistakenly recharged my number for 666 but i never got it coz I have ported my number to @JioCare . Can you pls look into this. Recharge did via @Paytm
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Indian (@Ankit28789794) reported from Yashodham, Maharashtra@reliancejio @JioCare @JioSaavn Feedback: caller tunes sound quality is very very poor, users loves to set up their loved tune but caller tune sound quality is super poor than the actual sound. It is disappointing, please see if you can improve in that section. Thanks
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CJ (@JagtianiShekhar) reported from Yashodham, Maharashtra@reliancejio @JioCare WIFi issue since yesterday and completely down since yesterday night. Please resolve immediately, thanks.
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Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra@ParikshitK_ @JioCare Facing this issue since the last few days
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nikhilRC (@nikhilRC) reported from Yashodham, Maharashtra@JioCare @reliancejio I own a jio fiber conctn, last date to pay bill was 10 April, today mor I see the servics are suspendd. There can b sme issue, may b sme family emergncy tht someone was not able 2 pay the bill, wht is the logic in suspendng service in 2 days post due date
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Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare Intermittent connection loss!! I am done now take some effort to investigate open the ticket listen to what your representative has advised & then let me know on what grounds you have closed the ticket without providing resolution and none of you jerks making an effort to call me
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ROHAN GOHIL (@ROHANGOHIL) reported from Yashodham, Maharashtra@JioCare All the iphone user are facing the same issue please solve it as soon as possible or u guys will lose all the customers
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Corona Radiata (@CoronaRadiata2) reported from Mumbai, MaharashtraI don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.
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UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra@JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks
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Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare No one has called me no technician has visited and issue is resolved wow you guys are amazing all companies should learn this skill from you without calling/visiting customer and addressing their concerns to resolve issues!
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Sirish (@Sirish_11) reported@JioCare DM already sent as get assistance from AI and customer care is useful. The only resolution provided for all the issues is restart the router.
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Abhishek Prasad (@AbhishekPr5955) reported@JioCare I knew this. You provide ****** service and then we get stuck after paying longer term charges trusting the brand. I must say you provide a 3rd class services which includes poor connectivity and bad customer service. No worries, my fees is a gift to Mr. Ambani.
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Abhishek Pandya (@panabhiie) reported@JioCare Help me canceling my jio fiber connection, not able tobspeak with customer support
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rakeshkumaran (@rakeshkumaran_) reported@reliancejio @JioCare Extremely frustrated with the installation service provided. I see the address was updated wrongly and there is no way to update
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Ajay Kumar (@AjayKumar171189) reported@JioCare my JioFiber Order number NO0001CW7AUE & JioFiber Voice Number +914431716053. Still not activate my wifi. I paid Rs.2222. Please refund my payment. Ur very very worst service engineer worst. No response ur service. My register number : 9043916799.
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Mr.Wrestle (@Rishon28) reported@reliancejio @JioCare Worst service. Oct 2025: Paid ₹1000 for 3month JioFiber.Connection was in someone else’s name due to no KYC at install. Returned device, promised refund voucher in 6 months. Following up 3 weeks, now denied refund. Unacceptable. Fiber account 8035616218
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Equity Investor 📈 (@Equity_investr) reported@suraj_sharma14 @JioCare @reliancejio sir slowspped issue solve?
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Akash Kumar (@KumarAkash58481) reported@JioCare @reliancejio Facing continuous network issues as the network gets shifted to 4G from 5G in the evening and remains the same until next morning. Tried reaching customer support but no positive response. It is really bad experience.
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JioCare (@JioCare) reported@Biharvoices @reliancejio Hi, we never intend to let you down. We regret the inconvenience caused. We have checked your account and see that the installation appointment for your JioFiber connection was scheduled and our engineer has not reached your premises till now. We have raised a request (1/2)
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Deep Ansh (@DeepAnsh_2203) reportedOnly 1–2 signal bars showing on Jio network, and the internet is not working properly. Facing frequent calling issues as well. This is really frustrating—please resolve this as soon as possible @JioCare