Reliance Jio outages and service status in Thāne, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 3 outage signals in the last 24 hours around Thāne, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 19, 12:54 PM GMT+5:30.
- Internet (60%)
- Wi-fi (20%)
- Total Blackout (14%)
- Phone (4%)
- E-mail (1%)
- TV (1%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Thāne, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Thāne, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 19: Problems at Reliance Jio
Reliance Jio is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Thāne, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Kalyān, Mumbai Suburban, Dombivli, Airoli, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 31 minutes ago |
|
Kalyān
|
Internet | 17 hours ago |
|
Mumbai
|
Phone | 24 hours ago |
|
Mumbai
|
Wi-fi | 1 day ago |
|
Mumbai
|
Phone | 2 days ago |
|
Mumbai
|
Internet | 3 days ago |
Nearby cities with recent reports
16 recent signals
1 recent signals
1 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Thāne, Maharashtra
Latest outage, problems and issue reports in Thāne and nearby locations:
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praachi (@praachinh) reported from Mumbai Suburban, Maharashtra@reliancejio @DoT_India @TRAI Jio has been unnecessarily charging me for Netflix subscription which i have deactivated in Sept 2022.When i called the customer care services they said charges are correct and nothing can be done.I request the telecom authorities to help me in this
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Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra@JioCare jio 5g welcome offer not applied Service not good Because prepaid number 5g available But postpaid is 5g not available 😡😡😡😡😡😡😡😡
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Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra@reliancejio jio fiber isn’t working properly in Kopar Khairne. Please fix asap
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Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra@airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.
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shah (@shah7543) reported from Mumbai Suburban, Maharashtra@reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet
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CJ (@JagtianiShekhar) reported from Yashodham, Maharashtra@reliancejio @JioCare WIFi issue since yesterday and completely down since yesterday night. Please resolve immediately, thanks.
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Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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Sethu Nair (@snair700) reported from Mumbai Suburban, Maharashtra@JioCare What a ****** network. When your recharge expires all network go slow specially the data network.
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Anil (@Alwaysanil_) reported from Mumbai Suburban, MaharashtraMy earlier request for engineer was for 5-6 pm slot 4 feb Since due to Some issue from jio application they didn't consider that SR, Please take a note of new SRN SR00001HEDMK I am having my lecture at 7 pm @_MukeshAmbani @JioCare @reliancejio
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Ashwini Pawar (@theonlyashwini) reported from Yashodham, MaharashtraWhy struggle to discontinue a number which is not in use ??? @reliancejio @JioCare tired of calling customer service, chatting from the app, visiting gallery!
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Mehak Kala (@mehak_kala) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio @JioFiberChennai When v need the connection then why it takes only half a day. Horrible sales team especially Hemant Singh frm Thane branch +919321003391 Need dis sorted asap
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Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra@JioCare Everytime I am given this same vague replies and no concrete resolution. Huge mistake that I ported out from Airtel to Jio for such sub standard network and more so for such pathetic service experience as no one in Jio ever listens. Such arrogance
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Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare Intermittent connection loss!! I am done now take some effort to investigate open the ticket listen to what your representative has advised & then let me know on what grounds you have closed the ticket without providing resolution and none of you jerks making an effort to call me
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RAASHUL TANDON (@RaashulTandon) reported from Mumbai Suburban, Maharashtra@airtelindia inspite of activating DND I'm getting zillion calls a day! Network issues haven't been resolved for the past 1 year. Is this a sublime message to port to @reliancejio ?!
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Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, Maharashtra@JioCare need to connect to customer care
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मॅथ्यू अँटनी|Mathew Antony|മാത്യു ആന്റണി (@mathewmantony) reported from Mumbai Suburban, MaharashtraIt's been 2 days @reliancejio internet services is down in Bandra.Apart from the consistency in giving SMS updates that service is not restored,there is no uptime. Will they also give billing reduction to all the subscribers.All are saying that no human interface at all.
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Vikas Shaw (@VikasShaw16) reported from Mumbai Suburban, MaharashtraMay I know any genuine contact person number I want to install mobile network tower in Mumbai on my rooftop @reliancejio @airtelindia @VodafoneGroup
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Vishal H Rochlani (@vrochlani) reported from Yashodham, Maharashtra@JioCare Its surprising to note that we can't have access to older invoice.Which company is doing that only yours? Was not able to access the Invoice of Sept'22. Kindly be customer friendly in your support. Does your acc also deletes it after 180 days, then y not access to clients.
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Anurag Tiwari (@anurag11820) reported from Thāne, Maharashtra@reliancejio Jiotrue5G is not working on 5G phone Realme 10pro+ 5G But Airtel 5G @airtelindia is working
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Nidhaye Phand (@nidhayephand) reported from Yashodham, Maharashtra@JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Abhai S (@abhaithegr8) reported@JioCare Ported to Jio Postpaid for “better service.” Now enjoying premium features like failed calls, unstable internet, broken WhatsApp calls, and 38 minutes of hold music after “escalation.” Truly revolutionary customer care experience.
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Pankaj N Jain (@jainpankajN) reported@JioCare All your helpline are for your customer but I need to raise complaint about jiofiber wires spreading here and there, on roads/building etc. Where to contact. I have called all available numbers but they have predefined problem menu only
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Aviral Aggarwal (@aggarwal_aviral) reported@JioCare @JioCare @reliancejio you see for yourself Navin, what I expect from field Technician. I am not even getting callback from social media customer care expert. It's seems like there are lot of complaints going on and noone really cares.
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mehul bhatt (@mehulbhatt4u) reported@JioCare Details shared via DM. Kindly assist with the refund process and resolution at the earliest.
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V Nikhil (@vajjula_nikhil) reported@JioCare Past 1 PM & engineer Uttam Nishad is a NO-SHOW! The app removed my time slot. State Escalation SR00003673D9 is useless. This 5-day outage is completely stalling my technical studies. Dispatch a tech to Durg TODAY and refund my lost days!
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Anto P (@iam_anto_p) reported@JioCare Thank you Dipesh for your understanding. I'll need an resolution soon. If an ISP is "not responding" for 5+days, It's already unreliable. If bill payment is delayed for a day, I'm sure it will be disconnected. Please implement same stable application for SR dept as well
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mehul bhatt (@mehulbhatt4u) reported@JioCare Details shared via DM. Kindly assist with the refund process and resolution at the earliest.
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onelove (@ivydity) reported@JioCare Why is it so difficult to understand?!?!? When we wanted to install the fiber your technician immediately did it but now that there are issues with your service you have no responsibility
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Curious Voyager (@j4ntddf76x) reported@JioCare Your team is not working at all. Zero communication from jio team yet!
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Aman Kumar 🇮🇳🌿 (@amankumar43r) reported@JioCare I just want to know , this charge is for what. In simple terms? For which service?