Reliance Jio outages and service status in Thāne, Maharashtra
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 9 outage signals in the last 24 hours around Thāne, including 9 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 24, 12:23 AM GMT+5:30.
- Internet (61%)
- Wi-fi (12%)
- Phone (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
The latest reports from users having issues in Thāne come from postal codes 400612 and 400603 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Thāne, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Thāne, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 23: Problems at Reliance Jio
Reliance Jio is having issues since 08:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Thāne, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, Kalyān, Thāne, and Dombivli.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 2 hours ago |
|
Mumbai
|
Internet | 3 hours ago |
|
Mumbai
|
Internet | 4 hours ago |
|
Mumbai
|
Internet | 4 hours ago |
|
Mumbai Suburban
|
Internet | 4 hours ago |
|
Mumbai
|
Internet | 7 hours ago |
Nearby cities with recent reports
30 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Thāne, Maharashtra
Latest outage, problems and issue reports in Thāne and nearby locations:
-
Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Mumbai Suburban, Maharashtra@JioCare bad network Network is not working Service is bad
-
Nishant Mody (@modynishant) reported from Mumbai Suburban, MaharashtraDear @reliancejio we just bought a new jio sim and it’s showing enter network unlock code. We only have 3 attempts left. Kindly guide.
-
Pratik HS Shah (@hspratik) reported from Yashodham, Maharashtra@JioCare @JioFiberVoice @reliancejio horrible experience ever while installation of jio fiber, they were sugar coated sweet talkers while taking selling plans & equally unpleasant experience while installation. Please update about cancellation & refund process of order
-
DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare tv channels on Jiofiber giving trouble,at times some channels disappear,my plan is 150 Mbps,stb needs to be checked
-
Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@JioCare @reliancejio your Sigma quality will never come.. such a degrade service daily i am facing despite several complaints you are just operating ur AI and phone technology i think u don't have enough tower and service engineer please close my service it's done now
-
Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Internet not working for landline number +91-22-31811638 please help
-
Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare Keep on working you have time till 31st Dec 2023 to call a customer who wanted to port in JIO and this is what @reliancejio calls 5G service
-
Devarshi Barot (@devarshibarot28) reported from Mumbai Suburban, Maharashtra@JioCare I had activated and was using Jio 5G welcome offer. My plan was about to expire and I'd recharged with new one before it gets expired. After the shift to new plan my welcome offer is no longer there. Kindly help.
-
Indian (@Ankit28789794) reported from Yashodham, Maharashtra@reliancejio @JioCare @JioSaavn Feedback: caller tunes sound quality is very very poor, users loves to set up their loved tune but caller tune sound quality is super poor than the actual sound. It is disappointing, please see if you can improve in that section. Thanks
-
K.G.Nair (@krish30777) reported from Mumbai Suburban, Maharashtra@JioCare Since We are paying for 28 days why Team Jio's auto generated voice message hearing again and again... Such nasty experience with Jio. I know my recharge day... Pls stop this non sense or else I'll port to some other service. My Jio no. 8369338628
-
Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare No one has called me no technician has visited and issue is resolved wow you guys are amazing all companies should learn this skill from you without calling/visiting customer and addressing their concerns to resolve issues!
-
SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra@JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio
-
Pc (@piyushpras) reported from Bhiwandi, Maharashtra@reliancejio unable to connect to internet by mobile data since 3 hours despite of active plan please help, not even able to make and receive calls. Location shivaji chowk, Bhiwandi 421302 Maharashtra
-
Vinod Yadav (@vsy135) reported from Mumbai Suburban, MaharashtraPathetic service from @JioCare . Went to kanjur jio office (near huma cinema) to get my father's sim changed as existing one was corrupted. Everyone in that lane had electricity except jio store. Jio representative said "meter had been cut down as electricity bill is not paid"
-
Shashikant Pandey #CRPF (@CAMANDO007) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Do we have any network issue at Vakola Datta Mandir Dmello Comp. Last few days network and calling capacity of Jio getting worst. Could you pleas make some alternate arrangements or let know to port out if you not able to provide solutions.
-
Vaibhav Gupta (He/Him/His) (@vaibhav30gup) reported from Yashodham, Maharashtra@LnTFinance even after having #DnD activated, still receiving numerous calls for loan offers. Can u please give me an explanation? I raised my concern multiple times with @JioCare and the complaint falls on Deaf years. @TRAI can u take some action. This is a serious violation.
-
radhe radhe (@ricaopowel214) reported from Andheri, Maharashtra@JioCare why there is no network in Andheri East. Near mogra station. Since morning, there is issue in the network. Pathetic network.
-
Rameez (@RameezKudaiRK) reported from Bhiwandi, MaharashtraCall drops internet down still very bad condition @JioCare @reliancejio #PoorNetwork whole day tweet posting 2km away frm my area thts the ridiculous network in my area 421302
-
Kaushal (@kaush31886) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio this is happening second time. Suddenly internet and router stop working. And the best part is JIO service person will attend my request on 15th march? Seriously ? Soo fast ? dominance is dangerous in market ..its true. @HathwayBrdband was better. 😔
-
vishnu agarwal (@agarwalvishnu) reported from Mumbai Suburban, Maharashtra@JioCare No solution to my complaint yet...
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Revanth x (@svsairevanth) reportedMy experience with @JioAirFiberIN after 2 years of using the service. @reliancejio I’ve been a Jio AirFiber customer for the past 2 years, and unfortunately, my experience has been extremely disappointing. Frequent service outages On average, I experience a major service disruption every 2–3 months, where the internet simply doesn’t work for 4–5 days. Let’s do the math: 24 months ÷ 3 ≈ 8 major outages 8 outages × 4 days = 32 days without internet That’s more than an entire month of paid service lost, yet there has been no compensation for the downtime. Most recently, I was left without internet for 5 consecutive days. Customer support issues 🚩 During area-wide service outages, calling customer care is almost impossible. 🚩 Instead of connecting to an agent, the automated system plays a recorded message saying that due to rain or technical issues, technician visits may take longer, and then disconnects the call. 🚩 After raising a complaint, I still cannot get through to a customer care representative for updates because the calls continue to end with the automated message. This leaves customers with no way to speak to a real person or get any meaningful update on their complaint. Speed concerns I’m subscribed to the 30 Mbps plan. While the MyJio/Home app sometimes reports speeds close to 30 Mbps, independent browser-based speed tests on the same Wi-Fi connection frequently show only 8–15 Mbps, and the real-world experience often feels even slower. Why I don’t think it’s a tower coverage issue The nearest Jio tower is only about 300 meters behind my house. When I switch to Jio 5G mobile data using my Jio SIM from the exact same location, I consistently get 400–500 Mbps. If the tower is capable of delivering those speeds to my phone, why is my AirFiber connection so inconsistent and often much slower than the advertised plan? I’m not asking for unrealistic speeds or special treatment. I’m simply asking for: ✅ Reliable internet service ✅ Reachable customer support during outages ✅ Transparent speed reporting ✅ Fair compensation for prolonged service disruptions
-
Pratik Khandagale (@allpratik) reported@preetyprisha @JioCare @JioCare I am facing the same problem on my JioAirFiber since last night. HIGHLY Unstable connection with more than 13% of packet loss and high jitter.
-
Deep tweet Expert Kbhai🪳 (@krishnabhai_SS) reported@JioCare why network issues in udaipur rajasthan??
-
Prasenjit Marick (@MarickPrasenjit) reported@JioCare Jio data speed at my place (Madhupatna, Cuttack) has fallen down to few kilobyte in last few weeks.This needs rectification immediately. Please see. My number 7537852964
-
sandesh kumar (@sandeshkumar20) reportedDisappointing service from Jio.Constant network fluctuations and extremely slow speeds for the past 2-3 months. Requesting immediate technical resolution. @jiocare @reliance Jio @ Mukesh Ambani
-
राजीवPundir (@rajivkpundir) reported@JioCare Is there any human support left, or has everything been replaced by bots? I’ve tried the app, AI chatbot, WhatsApp, live chat, and customer care. Every channel sends me through the same endless loop: troubleshoot → feedback → WhatsApp → chatbot → troubleshoot again.
-
MP (@mukkipandy) reported@JioCare I have not received any update and resolution on this so far and it’s been 15+ days.
-
Wetsuit 2 Suit (@khemraj121) reportedAmazing job, @reliancejio. A little drizzle and 5G drops to almost zero for hours across many parts of #VasaiVirar. No backup when the network fails, but a 1-minute delay in bill payment and calls plus internet are blocked instantly. Great service. 👏 #Jio @TRAI
-
santosh singh (@santoshdazy) reportedSince last weak i have wirtten for my network problem i am not getting internet speed at my place but there is no any response from jio. My location cordinates Latitude: 26.340721 / N 26° 20' 26.596'' Longitude: 84.915316 / E 84° 54' 55.136'' @JioCare
-
ujjwal gupta (@i_ujjwal20) reported@JioCare @JioCare It’s already been more than 3 days without service. Your engineer visited on 22 July and confirmed the issue is on your network side, not at my home. I was informed the service would be restored within 24 hours, but there has been no resolution.(1/2)