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Reliance Jio

Reliance Jio outages and service status in Thāne, Maharashtra

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Thāne, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 25, 12:45 AM GMT+5:30.
  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 14% Total Blackout (14%)
  • 5% Phone (5%)
  • 2% E-mail (2%)
  • 2% TV (2%)

The latest reports from users having issues in Thāne come from postal codes 400601 and 400607 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Thāne, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Thāne, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 25: Problems at Reliance Jio

Reliance Jio is having issues since 12:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Thāne, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, Kalyān, Mumbai Suburban, Dombivli, and Airoli.

CityProblem TypeReport Time
Mumbai Internet 5 hours ago
Mumbai E-mail 7 hours ago
Mumbai Phone 2 days ago
Thāne Internet 2 days ago
Mumbai Internet 2 days ago
Mumbai Internet 2 days ago

Nearby cities with recent reports

Mumbai

33 recent signals

5 hours ago
Kalyān

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Thāne, Maharashtra

Latest outage, problems and issue reports in Thāne and nearby locations:

  • a_r_momin
    Abdul Rehman (@a_r_momin) reported from Khoni, Maharashtra

    @reliancejio @JioCare please make network connection stable in bhiwandi. pincode 421302. I'm feeling fool after arecharging with full year plan.

  • HarshJaiwant
    Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, Maharashtra

    How should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio

  • sarfrazansarii
    SARFRAZ ANSARI (@sarfrazansarii) reported from Mumbai Suburban, Maharashtra

    Hii @JioCare My Phone Is 5G My Jio Sim Is 5g But it not showing 5g Please Help me

  • krish30777
    K.G.Nair (@krish30777) reported from Mumbai Suburban, Maharashtra

    @JioCare Since We are paying for 28 days why Team Jio's auto generated voice message hearing again and again... Such nasty experience with Jio. I know my recharge day... Pls stop this non sense or else I'll port to some other service. My Jio no. 8369338628

  • shreyplaysYT
    LFO Shrey Plays (@shreyplaysYT) reported from Mumbai Suburban, Maharashtra

    What is it with @reliancejio @PlayApex ping problems. Every alternate game the ping is at above 200ms. So annoying nd irritating.

  • sonianotani
    Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio 5 days since registering entity on trueconnect and making a payment. Received invoice and email saying registered but we cannot move forward. Multiple complaint raised on email. Extremely frustrated! Urgent support needed

  • vrochlani
    Vishal H Rochlani (@vrochlani) reported from Yashodham, Maharashtra

    @JioCare Its surprising to note that we can't have access to older invoice.Which company is doing that only yours? Was not able to access the Invoice of Sept'22. Kindly be customer friendly in your support. Does your acc also deletes it after 180 days, then y not access to clients.

  • Alwaysanil_
    Anil (@Alwaysanil_) reported from Mumbai Suburban, Maharashtra

    My earlier request for engineer was for 5-6 pm slot 4 feb Since due to Some issue from jio application they didn't consider that SR, Please take a note of new SRN SR00001HEDMK I am having my lecture at 7 pm @_MukeshAmbani @JioCare @reliancejio

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra

    @JioCare In my jio fiber plan,of Rs 999,I am getting a speed of 31 and 25 ,when it is supposed to be 150 or whereabouts, what is the reason for slow speed ? Please check

  • theonlyashwini
    Ashwini Pawar (@theonlyashwini) reported from Yashodham, Maharashtra

    Why struggle to discontinue a number which is not in use ??? @reliancejio @JioCare tired of calling customer service, chatting from the app, visiting gallery!

  • JagtianiShekhar
    CJ (@JagtianiShekhar) reported from Yashodham, Maharashtra

    @reliancejio @JioCare WIFi issue since yesterday and completely down since yesterday night. Please resolve immediately, thanks.

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra

    @reliancejio jio fiber isn’t working properly in Kopar Khairne. Please fix asap

  • ChemburChapters
    Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra

    @JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio

  • starchaitnya
    Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra

    Hello @JioCare r u seriously care your customer

  • UD_SHAH79
    UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra

    @JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @JioCare @reliancejio your Sigma quality will never come.. such a degrade service daily i am facing despite several complaints you are just operating ur AI and phone technology i think u don't have enough tower and service engineer please close my service it's done now

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra

    @JioCare Not able to connect with anyone for activation of my Jio fiber set top box and buying a wifi extender,, kindly help,sick of the service

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare I think this 15 times I have forwarded my house details... Why the same sop has been following? Can't you come here and check network

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,

  • devarshibarot28
    Devarshi Barot (@devarshibarot28) reported from Mumbai Suburban, Maharashtra

    @JioCare I had activated and was using Jio 5G welcome offer. My plan was about to expire and I'd recharged with new one before it gets expired. After the shift to new plan my welcome offer is no longer there. Kindly help.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • apolitical45322
    apolitical (@apolitical45322) reported

    @JioCare @JioCare What is the status of NO0001D9XZNC? It has been 3 weeks of asking and your bots replying with the same message. I have raised a issue with consumer forum now. I will be contating a lawyer very shortly.

  • jc1991patel
    jaimin patel (@jc1991patel) reported

    @JioCare Who told you that my issue has been resolved ???? @JioCare

  • ashu_explorer
    CA Ashish Jindal (@ashu_explorer) reported

    @JioCare Your agent is ( contact +91 98172 96858 , +91 79-88827184 ) misbehaving on calls, no response from support. Check call recordings & take strict action.

  • Aanchal_Dhir07
    Aanchal Dhir (@Aanchal_Dhir07) reported

    @JioCare Its been already more than 15 hours, now how much more hours you want??? Still no change in service request history… matter stand still from 14 days now….. just see how you exploit your customers and their well being… pathetic behaviour and pathetic performance

  • DadaChoudhary
    Ankit Choudhary (@DadaChoudhary) reported

    @JioCare Namaskaram, I have started Online Port In request from Vodafone to Jio. No communication from sim delivery boy . Toll Free Customer Care executive failed to help. What shall I Do ?

  • petcoke7
    Pet Coke (@petcoke7) reported

    @JioCare Poor service, no internet from last 2 months. Thats it. Dont ask too much

  • astropankajseth
    Astro Pankaj Seth (@astropankajseth) reported

    @JioCare Due to this, my internet service remains unstable and causes serious disturbance in my daily work and online activities. As I manage websites and online content work, a stable internet connection is very important for me.

  • anirbanroy4
    Anirban Roy (@anirbanroy4) reported

    @JioCare @TRAI Now 12:47 am still the problem resist. Frequently Internet disconnecting. @_MukeshAmbani Sir please help. Your total Jio technical total failed 8 days already past.

  • Sudhakarsng
    Sudhakar Singh (@Sudhakarsng) reported

    @JioCare but how come new simis working on old phone and old sim was not working

  • piyushsingh301
    Piyush Singh (@piyushsingh301) reported

    @JioCare @reliancejio Could you please take some accountability for Request ID SR000036K8FH. It was raised on 23 May, 2026 02:59 PM, still no engineer is assigned and no one contacted me to resolve the issue. Please look into it and resolve ASAP.