Reliance Jio outages and service status in Sursi, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Sursi, including 1 direct report.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Jul 19, 10:01 PM GMT+5:30.
- Internet (94%)
- Phone (6%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sursi, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sursi, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 20: Problems at Reliance Jio
Reliance Jio is having issues since 10:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sursi, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Vadodara.
| City | Problem Type | Report Time |
|---|---|---|
 Vadodara
|
Internet | 17 hours ago |
|
Vadodara
|
Internet | 2 days ago |
|
Vadodara
|
Internet | 8 days ago |
|
Vadodara
|
Phone | 9 days ago |
|
Vadodara
|
Internet | 10 days ago |
|
Vadodara
|
Internet | 11 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Sursi, Gujarat
Latest outage, problems and issue reports in Sursi and nearby locations:
-
Alok Tiwari (@AlokTiw23168045) reported from Arun Arekar -residence, Gujarat@reliancejio @JioCare With reference to Service Request Number SR00001CCZPF for your JioFiber connection having JioFixedVoice Number +912653592308, your appointment with Jio service engineer is scheduled at your premises on 21-07-2022 : 16:30:00. No one reached till now
-
Mohsin Khan (@MohFlyKhan) reported from Arun Arekar -residence, Gujarat@JioCare too much slow jio fiber speed since last 2 weeks. Ur call centers are closed, cant call them. Urgent resolution needed as it is taking toll of our #WFH Schedule.
-
Rajesh Parikh (@rahila_us) reported from Arun Arekar -residence, Gujarat@JioCare *PL RESOLVE MY ISSUE. DAMAGED MY PLASTER AND DOOR BELL WHILE INSTALLING JIO CONNECTION. THEY SAY NOT MY RESPONSIBILITY. SUCH A RUDE REPLY*
-
Laxmanbhai Parmar (@LaxmanbhaiParm9) reported from Anand, Gujarat@reliancejio Very Slow Internet Speed in my Area. Bed Network Connection. More than 10 time provided address and location with alternat mobile number. But till now jio not solve issue of speed and network connection. How many times should I give the address @JioCare?
-
Mitul (@Mitul10585075) reported from Arun Arekar -residence, Gujarat@reliancejio Services on JioFiber Service ID 299293783511 have been temporarily deactivated as per your request. Your device pickup appointment will be scheduled within 48 Hrs. Applicable refund, if any, will be processed within 7-14 working days after successful device pickup.
-
sreegoutham (@jonankisree) reported from Arun Arekar -residence, GujaratIt took 3hrs to complete watching movie of length 2.18hrs in your jiocinem with jio network @JioCare @reliancejio @JioMovies #JioCinema
-
Aryarajsinh.H.Gohil (@aryaraj_sinh) reported from Arun Arekar -residence, GujaratVi's Night Bingle offer is totally fake. Tired with vi's service. @reliancejio was way better than this.... @ViCustomerCare
-
Ronak Majmudar (@Ronny2288) reported from Arun Arekar -residence, Gujarat@JioCare Horrible customer support team
-
Dhaval vanjole (@DVanjole) reported from Arun Arekar -residence, Gujarat@reliancejio , it's very disappointing while connecting 5G network, we are unable to make call. #5gingujarat #jio5g @gujrattelecom
-
Jatin J. Aghera (@jatinjaghera) reported from Arun Arekar -residence, GujaratWhy it is so hard to register a genuine complain for @JioCare IVR options always take you for a ride with no luck. Need support @IndianConsumerF
-
Umesh (@Umesh47191208) reported from Arun Arekar -residence, Gujarat@reliancejio Jiofyber no 02653545478. is not working and blinking redlight. regularly am facing same problem. Please do the needful.
-
Harsh Shah (@HarshShah179) reported from Arun Arekar -residence, GujaratAgain again again jio is failed to resolve problem. They said please DM & in DM also said same that users are increased in your area & network overloaded. Worst service. Dissappointed. Disgusting. @reliancejio @JioCare @reliancegroup #MukeshAmbani #IshaAmbani
-
Sameer Patel (@sameerppatel) reported from Arun Arekar -residence, Gujarat@reliancejio I have very disappointing experience from Jio fiber service at my area code: 390019. I have registered service request SR00001CSV36 on 09/Aug and been waiting from 4days to get resolved my issue. Called cust care many times but no result.
-
SHALIN MEHTA (@me_shalin) reported from Arun Arekar -residence, Gujarat@reliancejio @JioCare in our area #JioFibre is not working since afternoon. There is no actions being taken!
-
Laxmanbhai Parmar (@LaxmanbhaiParm9) reported from Anand, GujaratVery Bed Network Connection. Jio Customer Care is not proper given answer. Waiting Time 25 Minutes. If you are not able to provide 4G speed pls stop to selling #Jiosimcard Card. @JioCare @reliancejio
-
Anuj Tanwar (@the_tnwr) reported from Arun Arekar -residence, Gujaratinstall the connection after they got their money. Kindly refund my amount and teach your executives to do their work instead of thugging the customer. @reliancejio @JioCare
-
Parashar S (@parashar) reported from Arun Arekar -residence, Gujarat@JioCare we paid for Jio fiber yesterday. Even after 30 hours we keep getting false promises from the person who took money from us. Pathetic experience even before I begin the service.
-
Hiren Patel (@hiren_v_patel) reported from Arun Arekar -residence, Gujarat@JioCare network connectivity is worst in our area. Please try to install a tower in our locality. Calls get disconnected in between due to network problem. People are porting away fron Jio. Address : Behind Cygnus world school, Harni sama link road, Vadodara, Gujarat - 390022.
-
Ojas Mendapara (O.K) (@OjasPatel059) reported from Arun Arekar -residence, Gujarat@JioCare getting poor internet speed from two to three days #starlink tum kab avoge ....
-
aayush (@aayush1009) reported from Arun Arekar -residence, Gujarat@JioCare @pareshkatariaa How many customers using your 5g service
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Sourav Bhuyan (@bhuyan_sourav) reported@JioCare @JioCare the weather is not bad and all good since yesterday. There should not be any issue to address the issue today. Please schedule to today and give me mobile number of the jio technician.
-
Nimesh | nish17.lens (@0xnish17) reported@JioCare Ordered a Jio SIM on 12 Apr 2026 (Order ID: NO00015D4MQJ). Never delivered. No refund in 3+ months. Your team sent written emails claiming refund was processed - later contradicted by your own team. All I want is the SIM I paid ₹349 for. Is that too much to ask?
-
Bhargav (@IkerBhargav) reportedIf the installation isn’t done today refund the amount you stole in the name of relocation and I’ll get @Airtel_Presence WiFi services who atleast are living up to their promise . @JioCare we need solution not an ai bot replies !
-
Bikram Dutta (@BikramD24804705) reported@JioCare @JioCare @JioCarePriyanka I appreciate the update. But "this much time" is vague. Can you please confirm the exact date by which network enhancement will be completed in SRIBHUMI. Also please DM me the Service Request number. 15+ days already passed since first complaint.
-
Sunita Lobo (@lobo_sunita) reported@JioCare In Jio POS Lite I was asked to update my KYC, which I did. I am now unable to do recharges through this app even though I have sufficient balance in my wallet. Please help. No reply to my emails to JioCare hence this request here
-
Shivaanand Chand (@chand_shivanand) reported@JioCare @reliancejio Regarding JioFixedVoice No - +912235580199 ( Request No - SR00002MOHC2 ); The new issue I have identified is that almost your entire customer support and field service appear to be outsourced. Because of this, there is a huge communication gap, and this is the main reason we have been suffering for the last one and a half months. We have repeatedly raised complaints through emails, social media posts, and phone calls. However, you do not even provide a proper contact number where customers can speak to a responsible officer. Every time we contact someone, we are connected to a different person who has no knowledge of the previous discussions. The issue is very simple. My customer account was originally authorized for two set-top boxes. Suddenly, one of the set-top boxes got blocked. Your representatives are now saying that the serial number of that set-top box is not available in your records. But that set-top box was installed by your own technicians, not by me. I certainly did not manufacture or install it myself. Because your staff keeps changing due to outsourcing, every new representative simply says that the system does not show the details and therefore they cannot help. That is not the customer’s fault. If your own installation team failed to update your records, the responsibility lies entirely with your organization. To avoid further delay, I even agreed to pay whatever charges were required. Yesterday, I received an email from your team with a UPI payment link, and I made the payment immediately. However, today I again received a call asking me to provide the serial number of the set-top box that needs to be replaced. I had already shared those details earlier. Now I am again being told that the replacement cannot be processed because the serial number is not available in your system. This is exactly why I have repeatedly requested that my case be assigned to one responsible officer from your Customer Care or Grievance Cell. I have also requested the name and contact number of such an officer, but even that has not been provided. Everything appears to be outsourced, and unfortunately there seems to be no ownership or accountability. My case is very straightforward. For many years, I have been using a single connection with two authorized set-top boxes and regularly paying for the same subscription, including Wi-Fi and all associated services. Suddenly, one of the two set-top boxes stopped working and was blocked. I have already paid the required charges for its replacement. I am only requesting that the blocked set-top box be replaced. If your records do not contain the details of the old set-top box, that is because it was installed by your own representatives and not by me. Your internal record-keeping issues cannot be used as a reason to deny or delay service to a genuine customer. I request you to resolve this matter immediately. I have already been made to suffer unnecessary inconvenience for the last one and a half months. Please take ownership of this case and ensure that the replacement of the blocked set-top box is completed without any further delay.
-
Priya Kujur (@PriyaKujur4) reported@JioCare I need customer care to call me or give me their number, there is no direct call number mentioned, pathetic services, I need technician to visit my place ASAP. Everything in India is growing worse even after paying for things.
-
Avinash (@avinash_ks) reportedDear @JioCare, I am experiencing significant voice calling issues at my residence over the past week, including voice muting, crackling, and dropped calls. Need your help in resolving this matter.
-
Praveen Upadhyay (@BeingPraveenU) reported@JioCare @JioCare shame on you for cheating customer. No internet and you keep sending same template . Just talked to support team they said it’s tower issue and we are helpless , MR was raised last week no action has been taken .
-
SIDDHARTH (@SID_ODIALIVE) reported@JioCare Hi check your DM from beginning. All details I had shared. Still no help. No use to keep jio. M porting to other operator