Reliance Jio outages and service status in Sursi, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Sursi, including 1 direct report.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Apr 21, 8:30 PM GMT+5:30.
- Internet (75%)
- Wi-fi (25%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sursi, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sursi, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 22: Problems at Reliance Jio
Reliance Jio is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sursi, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Vadodara.
| City | Problem Type | Report Time |
|---|---|---|
 Vadodara
|
Internet | 18 hours ago |
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Vadodara
|
Wi-fi | 2 days ago |
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Vadodara
|
Internet | 13 days ago |
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Vadodara
|
Internet | 14 days ago |
|
Vadodara
|
Internet | 16 days ago |
|
Vadodara
|
Wi-fi | 21 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Sursi, Gujarat
Latest outage, problems and issue reports in Sursi and nearby locations:
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neil thakkar (@thakkarneil) reported from Arun Arekar -residence, Gujarat@JioCare it is now one month since Jio sales team took money for the internet. They keep saying it’s a technical issue. Can I please get a refund? I don’t want your internet.
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Rahul Upadhyay (@imupadhyay) reported from Arun Arekar -residence, Gujarat@JioCare Dear @JioCare as I mentioned I'm using Google Pixel 7 Pro which comes in handy with 5G support. @madebygoogle any comments??
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Hiren Patel (@hiren_v_patel) reported from Arun Arekar -residence, Gujarat@JioCare network connectivity is worst in our area. Please try to install a tower in our locality. Calls get disconnected in between due to network problem. People are porting away fron Jio. Address : Behind Cygnus world school, Harni sama link road, Vadodara, Gujarat - 390022.
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Dipak Thanki (@thanki_dipak) reported from Arun Arekar -residence, Gujarat@JioCare Then why @JioCare is closing service request? Keep it open, it gives customers an assurance that Team Jio is working on request.
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Bhavya Jani (@BhavyaJani95) reported from Arun Arekar -residence, GujaratNow, specially for this i took off from office and came early. I called the person at 3.30 saying come to home he said to ok but then he rescheduled it for tomorrow with my consent. And now he is not picking up my call. Plz HELP ASAP. @reliancejio @reliancegroup @JioCare
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ALI RAZA (@Aliraza_1222) reported from Arun Arekar -residence, Gujarat@JioCare Hello, from last 2-3 month I am facing internet issue and company is just replacing router and not solving the issue, 2 days back only router replaced and again it stopped working Is any solution available instead of router replacement?
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Parashar S (@parashar) reported from Arun Arekar -residence, Gujarat@JioCare I replied to you via DM an hour back but no response. Are you going to help or again same bad experience for new customers?
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Kush Patel (@kush2904) reported from Anand, GujaratI want to discontinue my Netflix billed through Jio Fiber. It’s causing issue. I need support for it. Please help. @JioCare @reliancejio
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Hemant Panchal (@hemant9058) reported from Arun Arekar -residence, Gujarat@JioCare What is the solution ??
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Advisor Aashish Jha (@aashish9760) reported from Arun Arekar -residence, Gujarat@AmitSaurab @JioCare Worst hai bhai. Close it and use some local internet services, as i did. Unchi dukan phiki pakwan hai jio ka
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Aryarajsinh.H.Gohil (@aryaraj_sinh) reported from Arun Arekar -residence, GujaratVi's Night Bingle offer is totally fake. Tired with vi's service. @reliancejio was way better than this.... @ViCustomerCare
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Parashar S (@parashar) reported from Arun Arekar -residence, Gujarat@JioCare the team here is making false claims after taking the money from us and giving some strange reasons and asking me to follow up and visit their office. Is this how you treat new customers?
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Alok Tiwari (@AlokTiw23168045) reported from Arun Arekar -residence, Gujarat@JioCare @reliancejio Till how much time I need to wait it's totally a customers loss not your company loss. So provide me the solution for my loss.
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Shashank Soni (@shashanksoni_) reported from Arun Arekar -residence, GujaratDear @JioCare, I am willing to ReLocate the Jio Fiber Router&STB to another location at Vadodara location. I have been contacting customer care they are not providing me and solution and refusing to take request, giving reason that due to technical issue can't process SR.
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Rakesh R Patel (@raku_pal) reported from Arun Arekar -residence, Gujarat@JioCare Global Protect (Remote VPN) is not working (connected very well but no speed)...!!!!
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Anuj Tanwar (@the_tnwr) reported from Arun Arekar -residence, Gujaratinstall the connection after they got their money. Kindly refund my amount and teach your executives to do their work instead of thugging the customer. @reliancejio @JioCare
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Atul Kumar (@eecpvadodara) reported from Arun Arekar -residence, Gujarat@JioCare Poor Service, my complaint is not attended for last 2 days, despite calling to customer care several times, With reference to Service Request Number SR00001DVNPO ,your appointment with Jio service engineer is scheduled at your premises on 2022-09-15:17:00:00.
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Alok Tiwari (@AlokTiw23168045) reported from Arun Arekar -residence, Gujarat@reliancejio @JioCare Dear Customer, we hope the JioFiber connectivity at your location is working well, if you face any inconvenience while using your JioFiber services. This message i received on 20th of Jul 2022
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Rakesh R Patel (@raku_pal) reported from Arun Arekar -residence, Gujarat@JioCare worst Customercare… not able to get it connect with their representative and there is no option to get it resolve via watsup chat..!!! STB is not working since yesterday due to incomplete update (power loss during update)… please resolve..!!
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Mohsin Khan (@MohFlyKhan) reported from Arun Arekar -residence, Gujarat@JioCare too much slow jio fiber speed since last 2 weeks. Ur call centers are closed, cant call them. Urgent resolution needed as it is taking toll of our #WFH Schedule.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Amit Sheoran (@_amit_sheoran) reportedInternet outage for 2+ days in Pilani (333031). Local Jio team is not responding to calls. What exactly are customers paying for? @JioCare need immediate action.
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Deepak Chauhan (@deepak_dc7689) reported@JioCare I have applied for MNP on 12/4/26 & still my sim is not delivered. Everyday, your customer care person assuring that Today your card will be delivered but more than 10 days are past and still I'm waiting. Kindly cancel my order and issue my refund. My MNP no 8767696177
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Manish Kumar (मनीष कुमार) (@ManishAzadIN) reported@SamsungIndia @JioCare, I am unable to connect to the 5G network on my Samsung Galaxy M35 5G despite all settings being correct (5G Preferred, Battery Saving Off, Location On). The phone stays on LTE/LTE+ only. Please resolve this issue as soon as possible. #SamsungGalaxyM35
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Sunil Kumar (@Digitalsathi04) reported@JioCare Yes, I am facing same issue at same location
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MadanAkshay (@Madan_Akshayn) reported@JioCare Agent itself confirmed the stock is available for jioairfiber plus that will help boost the 5 g signal in rural areas. Why not install same when you guys have it in stock? Don't understand you guys really understand the prblm or not and not working towards the solution
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PALASH SAHA (@palash198033) reported@reliancejio Total failure of service by Reliance Jio Fiber. Paid ₹807 on 20 Apr 2026 for installation (Order No. NO0001CZW6F0), but still no connection provided. Incompetent staff and vendor. Taking money but unable to deliver service. @JioCare @reliancejio #JioFiber #PoorServ
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Manish (@Manish158414) reported@reliancejio @JioCare @consumerforum_ I am extremely frustrated with your service in my bill unnecessary they have added 1000 rupees for Netflix and prime which we haven't used we used only which was free . Your executive cut my phone in arrogance please revise my bill
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Ram Gokul (@RamGokul24570) reported@DelhiCapitals @reliancejio commins arrived. Stark not came all players are set in all teams still not picking ducket replacement. Last yr DC missed brawis for Brook that time he is available. Still not find right combination. No planning for opposite player, no swot for each player. Analyst are worst.
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Maheshkumar (@maheshrpm) reported@JioCare Sent. yesterday they said it will be delivered by today 12 noon as 1st priority. but not delivered and asking me to wait for another 48 hrs. WORST SERVICE. Cannot even deliver the sim card in metro city.
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Denis Tellis (@TellisDenis) reportedJio airfiber is not working 3 days.raised Service request number SR0000341I49. Engineer is not responding properly. Kindly resolve it @JioCare @reliancejio