Reliance Jio outages and service status in Sursi, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Sursi, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received May 19, 11:00 PM GMT+5:30.
- Internet (61%)
- Wi-fi (28%)
- Phone (11%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sursi, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sursi, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 20: Problems at Reliance Jio
Reliance Jio is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sursi, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Vadodara, and Anand.
| City | Problem Type | Report Time |
|---|---|---|
 Vadodara
|
Internet | 15 hours ago |
|
Vadodara
|
Wi-fi | 4 days ago |
|
Vadodara
|
Internet | 5 days ago |
|
Vadodara
|
Internet | 5 days ago |
|
Vadodara
|
Wi-fi | 5 days ago |
|
Vadodara
|
Phone | 6 days ago |
Nearby cities with recent reports
Community Discussion
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Reliance Jio Issues Reports Near Sursi, Gujarat
Latest outage, problems and issue reports in Sursi and nearby locations:
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ARGHYA GHOSAL (@ArghyaPapai) reported from Arun Arekar -residence, Gujarat@JioCare there is some serious problem with network in Vadodara. I am unable to hear anything during calls for the last 4 days. I have made a complaint to jio on this. But nobody responded. Missing out on important calls. Pathetic service. Other sim is working fine. @TRAI
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Sameer Patel (@sameerppatel) reported from Arun Arekar -residence, Gujarat@reliancejio I have very disappointing experience from Jio fiber service at my area code: 390019. I have registered service request SR00001CSV36 on 09/Aug and been waiting from 4days to get resolved my issue. Called cust care many times but no result.
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PIYUSH CHOUHAN (@chouhanpiyush10) reported from Arun Arekar -residence, GujaratJio services In the my area(pincode 390002) are very bad,think I m done with Jio, sometimes even a single msg send ni hota,Very unsatisfying service frm jio, frustrate krdete ho yrr aap🙏 plz @reliancejio @JioCare sugst me konse ntwrk par switch Karu, @airtelindia kese rahega
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avnish patel (@avnishpatel7) reported from Arun Arekar -residence, Gujarat@JioCare my address is auro residency ner bill village atladra padra road I'm living since 4 month and here to much network problem.
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Umesh (@Umesh47191208) reported from Arun Arekar -residence, Gujarat@reliancejio Jiofyber no 02653545478. is not working , now stable redlight. regularly am facing same problem. Please do the needful.
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Rahul Upadhyay (@imupadhyay) reported from Arun Arekar -residence, Gujarat@JioCare Dear @JioCare as I mentioned I'm using Google Pixel 7 Pro which comes in handy with 5G support. @madebygoogle any comments??
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Rakesh R Patel (@raku_pal) reported from Arun Arekar -residence, Gujarat@_RoopakAgarwal @JioCare @fiber_jio I have reinstall global protect when I was on my office network and then my issue resolved.
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Ravi Rawlani (@RaviRawlani6) reported from Arun Arekar -residence, Gujarat@reliancejio @MukeshAmbanima I have submitted form of jio fiber line in my society vidhyanagar society behind dhobhi talav opp indralok township warasiya pincode 390006 since 1.5 month ago no one has come to install A jio fiber line in my society bad service in Vadodara gujurat
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Rakesh R Patel (@raku_pal) reported from Arun Arekar -residence, Gujarat@JioCare worst Customercare… not able to get it connect with their representative and there is no option to get it resolve via watsup chat..!!! STB is not working since yesterday due to incomplete update (power loss during update)… please resolve..!!
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Laxmanbhai Parmar (@LaxmanbhaiParm9) reported from Anand, GujaratVery Bed Network Connection. Jio Customer Care is not proper given answer. Waiting Time 25 Minutes. If you are not able to provide 4G speed pls stop to selling #Jiosimcard Card. @JioCare @reliancejio
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Dhaval vanjole (@DVanjole) reported from Arun Arekar -residence, Gujarat@reliancejio , it's very disappointing while connecting 5G network, we are unable to make call. #5gingujarat #jio5g @gujrattelecom
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Utkarsh Dave (@UPDAVE57) reported from Arun Arekar -residence, Gujarat@JioCare With reference to Service Request Number SR000015TTLN, repair of your JioFiber account having JioFixed Voice Number 2653561351 is on hold as our Jio Service Engineer did not get access to your premises. Kindly schedule a new appointment asap.
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Rajesh Parikh (@rahila_us) reported from Arun Arekar -residence, Gujarat@JioCare Very impressed with the prompt action taken by Mr. Bhavin Pachigar from Baroda, New Alkapuri area for resolving all my issues. He personally attended my problems.
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Waris Umer (@wariskamal51) reported from Arun Arekar -residence, GujaratThere is no network in Jio sim in Vadodara Gujarat for the last 2 days. Neither the call comes nor the call goes but facing a lot of problems. goes automatic networks. @JioCare @reliancejio
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Jignesh Patidar (@jignesh_mech33) reported from Anand, Gujarat@JioCare After 2 month as on date no work progress, @JioCare check network and found that no signal so they decide to instal jio tower in my area, so they finalize location and start process, after few day they(jio, anand)digging hole for foundation, but after that no any further(1/2)
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Vipin Nair (Vipz) (@nairvipin1) reported from Arun Arekar -residence, Gujarat@JioCare Hello! I have noticed the Jio internet speeds dropping down in the evening a lot, causing issues as I use the same for work. Can this be improved? I just came to know many are facing the same issue
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Rakesh R Patel (@raku_pal) reported from Arun Arekar -residence, Gujarat@JioCare ShemarooMe application are included in 150mbps jiifiber plan but this application is not available on settop box as well as user cannot login or subscribe through Jiofiber credential…please do the needful
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Jatin J. Aghera (@jatinjaghera) reported from Arun Arekar -residence, GujaratWhy it is so hard to register a genuine complain for @JioCare IVR options always take you for a ride with no luck. Need support @IndianConsumerF
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Mohsin Khan (@MohFlyKhan) reported from Arun Arekar -residence, Gujarat@JioCare too much slow jio fiber speed since last 2 weeks. Ur call centers are closed, cant call them. Urgent resolution needed as it is taking toll of our #WFH Schedule.
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Laxmanbhai Parmar (@LaxmanbhaiParm9) reported from Anand, Gujarat@reliancejio Very Slow Internet Speed in my Area. Bed Network Connection. More than 10 time provided address and location with alternat mobile number. But till now jio not solve issue of speed and network connection. How many times should I give the address @JioCare?
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Hanu Thellapandla (@hanshu_143) reported@JioCare It has been 5 days since I raised my JioFiber installation request, but till now I haven’t received any proper update, call, message, or installation confirmation from your team. Only automated replies are being sent without any resolution.
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Punjabi Star (@PunjabiStar6) reported@reliancejio @RCBTweets @reliancejio my jio air fiber getting disconnected 12 to 14 times a day almost every hour. Just installed it 2 days ago. Jio cs care is just some cheap labour they hang up the call.
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rajneesh sahu (@rajneeshsahu3) reported@reliancejio @JioCare @trai network bhut kharab hai last 7 year's no improvement i am facing calldrop issue, many complaints but still not resolved City-vidisha
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AashGates.Official (@aash_gates) reported@JioCare @JioCare This issue has already crossed multiple promised timelines despite payment, completed KYC, repeated escalations, calls, emails, and DMs. Kindly arrange SIM delivery today itself or initiate the refund process without further delay.
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News directory (@News_directory6) reported@reliancejio @JioCare I request you all — never use Jio Internet, even by mistake. Constant issues, poor support, and complaints get auto-closed without any resolution. Facing huge business losses because of this. Worst internet service experience ever.
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Sandeep (@bangles65) reportedSignal struggles in Pune's major malls like Phoenix Marketcity and Amanora! Frequent call drops and unreliable data are seriously dampening the experience. We need stronger indoor coverage, ASAP! — 19 May 2026 23:37:50 @reliancejio @TRAI @DoT_India
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Aviral Aggarwal (@aggarwal_aviral) reported@JioCare SUSHIL PAL +917503004424 PLEASE CALL HIMM IMMEDIATELY RIGHT NOW I AM VERY VERY FRUSTRATED RIGHT NOW. multiple tickets have been opened from past 3 days with no resolution. @JioCare @reliancejio
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Mehul (@mehul_0028) reportedVery disappointed with Jio AirFiber service. Installed the connection in March 2026 with a 1-year plan, but my internet has not been working for the last 17 days. Multiple complaints raised, but still no resolution. #JioAirFiber #PoorService @reliancejio @JioCare
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News directory (@News_directory6) reportedI request you all — never use Jio Internet, even by mistake. Constant issues, poor support, and complaints get auto-closed without any resolution. Facing huge business losses because of this. Worst internet service experience ever. @reliancejio @JioCare
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Prince Kumar (@PrinceK30074788) reported@JioCare Can you guys help.on this or just refund my money if guys don't have customer service and support