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Reliance Jio outages and service status in Srinagar, Jammu and Kashmir

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Srinagar, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

The latest reports from users having issues in Srinagar come from postal codes 190002 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Srinagar, Jammu and Kashmir

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Srinagar, Jammu and Kashmir and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 20: Problems at Reliance Jio

Reliance Jio is having issues since 11:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Srinagar, Jammu and Kashmir

The most recent Reliance Jio outage reports came from the following cities: Srinagar.

CityProblem TypeReport Time
Srinagar Internet 19 days ago

Community Discussion

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Reliance Jio Issues Reports Near Srinagar, Jammu and Kashmir

Latest outage, problems and issue reports in Srinagar and nearby locations:

  • ErkamranHussain
    Er kam Ran (@ErkamranHussain) reported from Pāndrethan, Jammu and Kashmir

    Jio Srinagar is not providing proper services. Low coverage issue Call drop issue Slow data speed 8-15kpbs only @JioCare

  • LoneYasser8
    Yasser (@LoneYasser8) reported from Hatbur, Jammu and Kashmir

    @JioCare ...Jio customer care doesn't care have nothing to help since my SIM card is showing any network from last 30 minutes.... Neither I received anything from Jio... Worst network

  • AliKounsar
    Kounsar Ali Botoo (@AliKounsar) reported from Hatbur, Jammu and Kashmir

    @reliancejio @realmemobiles We are facing network issues from last 1 month kindly resolve it.Everyone here is using jio but due to this issue coming again and again most of the jio customers switched to @airtelindia kindly resolve the issue otherwise we too have to switch to airtel then.. @reliancejio

  • divbanker
    dsbanker (@divbanker) reported from Srīnagar, Jammu and Kashmir

    @ManojRa22325528 @reliancejio Dear Customer, Service request no SR00001I6A85 has been raised in your account. You will receive an update for this request by 2023-02-27T14:07:44. Let’s hope some positive constructive solution before getting Ported Out from Jio… @airtelindia

  • mdar07
    mudasir (@mdar07) reported from Srīnagar, Jammu and Kashmir

    @reliancejio @ajaydevgn @DisneyPlusHS Jio is only advertising but 0 in service

  • darovais
    ovais ahmad (@darovais) reported from Srīnagar, Jammu and Kashmir

    @reliancejio #abhargharjiofiber but without internet SR00001966K1,SR0000190JJB,SR000019A6UK, SR000019ABMN try to provide service also its has been more than 20days i am paying you without providing services.

  • hughrameez
    Hugh Rameez (@hughrameez) reported from Ārampura, Jammu and Kashmir

    Specifically @reliancejio @JioCare since everyone is pushing work from home solution but our only sin is that we'r using @reliancejio network instead of @airtelindia @Airtel_Presence the nearby Jio cell cite mostly 4 days a week remains almost down 4 whatever reason & we suffer

  • adnanganie
    adnanganie (@adnanganie) reported from Hatbur, Jammu and Kashmir

    I think BSNL Customer Care and support team not working anymore, We are calling him the last 3 days, they have not received any call. @ndtv @JioCare @airtelindia @_DigitalIndia @DigitalTrends @narendramodi @BSNL_JK @BSNLCorporate

  • beingLolaby
    shah abbas (@beingLolaby) reported from Hatbur, Jammu and Kashmir

    Either refund the Recharge amount or get the issue resolved. Three days passed since I raised the complaint. You are indirectly forcing us to choose other platforms @JioCare You don't Care

  • ssoft_hearted
    bhat tawseef (@ssoft_hearted) reported from Hatbur, Jammu and Kashmir

    @JioCare Jio app is down since 7 pm when will it be restored. Unable to recharge my jio number why so slow service

  • Anonymous165788
    کشمیری (@Anonymous165788) reported from Srīnagar, Jammu and Kashmir

    @JioCare my jio fiber is not working for 6 days now in Sheikh Hamza colony lal bazar Srinagar.i already complaint about it but still nothing has been done.which tells about the poor service of jio network..even though I was assured that it will be done by 10am on 25th February

  • JafarHu53764700
    Jafar Hussain (@JafarHu53764700) reported from Hatbur, Jammu and Kashmir

    @JioCare U saying same from 2 days help me right away @JioCare

  • Waseem40211813
    Waseem (@Waseem40211813) reported from Hatbur, Jammu and Kashmir

    @JioCare Still issue not resolved it's 6th day

  • Muzamil50472265
    Muzamil (@Muzamil50472265) reported from Hatbur, Jammu and Kashmir

    @JioCare the jio network is very poor in my village form last 3 year here is about 1500 jio customer's jio can't provide network to here customers i am also a FOS of jio shame for jio

  • omarshowkatkhan
    عمر شوكت خان 🍁 (@omarshowkatkhan) reported from Chhatabal, Jammu and Kashmir

    You people have done fiber work on those areas which doesn't want or doesn't need it and many areas like me wants a fiber connection and your team is telling me wait for 10 days and it has been one month since they told me this kindly address my complaint @JioCare @reliancejio

  • Muzamil50472265
    Muzamil (@Muzamil50472265) reported from Hatbur, Jammu and Kashmir

    @JioCare @reliancejio @Jio_Ambani jio is no 1 poor network company in the world jio can not provide network to her customers in my village here is no jio mobile network from last 4 years We rise complent thousand times in jio . **** u jio

  • Human_07
    ماجد بٹ (@Human_07) reported from Hatbur, Jammu and Kashmir

    @JioCare At Aripanthan, Hazarpora, Kandhama we r facing network problem on Jo,can u sort out the issue District budgam Tehsil Beerwah

  • Muzamil50472265
    Muzamil (@Muzamil50472265) reported from Hatbur, Jammu and Kashmir

    @JioCare @TRAI @JioCare jio is India's no 1 poor network company in my village the jio network is very poor here is no jio tower here is near about 1500 jio customers Shame for jio jio can not provide network to here customers

  • Mushtaqwar__
    Mushtaq War (@Mushtaqwar__) reported from Hatbur, Jammu and Kashmir

    Hello @JioCare please suggest me any #2G plan because in J&K #4G service is ban from 5th of August 2019. I have to recharge my number, why should I pay for #4Gservice. Hope @reliancejio will reply.

  • Waseem40211813
    Waseem (@Waseem40211813) reported from Hatbur, Jammu and Kashmir

    @JioCare 6 day's aren't enough for us Sir kindly resolve my problem as soon as possible

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Dillip_Kumar03
    Dillip Ku Mahakud (@Dillip_Kumar03) reported

    @JioCare Jio fiber signal not working

  • hardik0018
    Hardik Mewada (@hardik0018) reported

    I am using jio sim but today morning my Mobile network not shown and sim is disabled in my mobile and my sim is work in other mobiles and other sim work in my mobile. Customer care advice to replace sim at store but i am handicap not able to go any where. Please help @JioCare

  • karjol_Rish
    ವೃಷಭ ಕಾರಜೋಳ (@karjol_Rish) reported

    @JioCare @reliancejio RELOCATION Appointment of JioFiber connection along with Set top box with Order Number CO0001SCZ4IB Service Request No. SR0000365MHR, SR000036B8SJ Still how many requests needed

  • Singla16Neeraj
    Neeraj Singla (@Singla16Neeraj) reported

    @JioCare I am facing same issues again and my complaint has been marked as solved. This is not fair

  • MrVivekKedia
    Vivek Kedia (@MrVivekKedia) reported

    @JioCare Service ID - 778730161297 Complain ID - ES000002C71D. Leased Line having PING and packet drop issue for 8 days now, not getting solved by sending emails to businesscare or calling my relationship manager, Mr. Palash Das, at kolkata. Better service is expected

  • Shubham71211615
    Shubham Gupta (@Shubham71211615) reported

    What the hell, every day around 9:30 jio fiber goes out and I hear “we are experiencing some technical issues”. Not able to work from almost a month now. This is getting serious. I am surely switching from this. But think something legally first @reliancejio @JioCare @jio_fiber

  • Himakar21
    Himakar Devadiga (@Himakar21) reported

    @JioCare It's a waste reporting to you any issues, I am asking the Jio team to call me but it looks like you people are very busy giving reasons. Anyways thanks for wasting my time

  • warriorrajputt
    Sohit Singh (@warriorrajputt) reported

    My Jio airfiber @JioCare is not working properly again. Constant disconnections and terrible service despite paying so much. Customer support is not helping either. Please fix this ASAP. #JioAirFiber #JioDown @reliancejio

  • csprinceindia
    Prince Aggarwal (@csprinceindia) reported

    Major Loophole! Message from @reliancejio states that Roaming Services in Jammu & Kashmir and Ladakh are NOT available for prepaid users and for Numbers migrated from Prepaid to Postpaid using My Jio app or website, instructing us to visit a nearest Jio Store to convert from Prepaid to Postpaid. I followed the instructions and went to my nearest Jio Store, but they outright refused saying "it's not possible from our end as it won't work in J&K" Why issue official messages directing customers to a solution that your own stores claim is impossible? This is extremely poor and misleading customer service @JioCare 👎 Customers are being sent on a wild goose chase with contradictory information from the company itself. please clarify the correct process publicly. This affects thousands of travelers and users. #Jio #CustomerService #ConsumerComplaints @jagograhakjago

  • mehul_0028
    Mehul (@mehul_0028) reported

    I also requested compensation/refund for the service downtime of 17 days, but customer care said there is no such policy in place. Customers deserve better support and accountability. @JioCare please resolve this urgently.