Reliance Jio outages and service status in Srinagar, Jammu and Kashmir
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Srinagar, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
The latest reports from users having issues in Srinagar come from postal codes 190001 and 190002 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Srinagar, Jammu and Kashmir
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Srinagar, Jammu and Kashmir and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 13: Problems at Reliance Jio
Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Srinagar, Jammu and Kashmir
The most recent Reliance Jio outage reports came from the following cities: Srinagar.
| City | Problem Type | Report Time |
|---|---|---|
 Srinagar
|
Internet | 12 days ago |
|
Srinagar
|
Phone | 27 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Srinagar, Jammu and Kashmir
Latest outage, problems and issue reports in Srinagar and nearby locations:
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Adil dar (@Adildar00) reported from Bahloujipura, Jammu and Kashmir@JioCare here after a long time from kashmir finally internet services restored on 28feb but my jio fiber is not working not able 2 surf internet hell with your service till now even aftr 10time i called nothing happnd. i think we have almost 100 cnctns. in our area half works
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Muzamil (@Muzamil50472265) reported from Hatbur, Jammu and Kashmir@JioCare @reliancejio India's no1 chootiya company the jio network too poor in our area from last 3 year sham for jio
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tahi khan (@ComKhantahi) reported from Gorteng, Jammu and Kashmir@JioCare its beens 24 hrs no network coverage in our locality plz look into this
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mudasir yatoo (@113kmr) reported from Hatbur, Jammu and KashmirFinally we decided to port family's And friends jio simcards into Airtel due to weak network coverage in Nagam, @reliancejio @reliancegroup @ril_foundation
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Rizwan Bashir Khan (@rizwan8088) reported from Srīnagar, Jammu and Kashmir@JioCare @reliancejio Fail to understand why so many call drops in Srinagar Kashmir. Shall we port to better service provider.
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Fouzia snowber khan (@Fozu18) reported from Hatbur, Jammu and Kashmir@ListenSajid @JioCare @Airtel_Presence You are working on social issues so you should take it issue into consideration as well . Since months we are paying huge bills for #4G when only #2G accessible. Our bills should b waved off
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MOONLIGHT TOUR AND TRAVELS (@HILALMIR99) reported from Srīnagar, Jammu and Kashmir@JioCare 1/2)This is in reference to the Service of JioFiber connection for SR SR00001DIIDK. As per your request, our engineer has not taken photographs of the work carried out by him at your location
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bhat tawseef (@ssoft_hearted) reported from Hatbur, Jammu and Kashmir@JioCare jio tower that is just 20 meter away from my work place has network issue but airtel tower that is 300 meters away from my work place is having awesome network. Need to switch to airtel 6006300398 @Airtel_Presence @airtelindia
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Malik Irfan (@iammalik73) reported from Srīnagar, Jammu and Kashmir@JioCare Ur team should visit here once at lashtiyal kalaroos district kupwara j&k and check network and internet speed ..after that u realize why we want port ..@airtelindia
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Irfan Kashmiri (@Irfan_Kashmiri_) reported from Hatbur, Jammu and Kashmir@JioCare It is very unfortunate that despite repeated complaints, our nearby Jio Tower remains always down.their is every apprehension that he sells the fuel alloted for the same, which is causing alot of problems to us. Sort out the issue ASAP @reliancejio
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Waseem (@Waseem40211813) reported from Hatbur, Jammu and Kashmir@JioCare Sir SR000016J2R0 this is complaint number five days ago please resolve it as soon as possible please 🙏
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Er kam Ran (@ErkamranHussain) reported from Pāndrethan, Jammu and KashmirJio Srinagar is not providing proper services. Low coverage issue Call drop issue Slow data speed 8-15kpbs only @JioCare
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ISHTIYAQ AHMAD (@ISHTIYA35741543) reported from Hatbur, Jammu and KashmirSince 2018 no action to resolve the problem.Students are nable to take our online classes, Situation got worsen now. My humble request to resolve the problem and feel.our proble. Issue at following Reban Rafiabad Distt.baramulla.193301 @DoT_India @JioCare @TRAI @OfficeOfRSP
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Shameem Nahvi (@Shameemnahvi) reported from Chhatabal, Jammu and Kashmir@reliancejio @JioCare My FTTH activation is pending from so long.I have made multiple calls and service requests to CC,but no resolution so far instead of making payments in JULY2019.@TRAI @DoT_India Need your intervention.Order number is NO0000BDHO68
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ovais ahmad (@darovais) reported from Srīnagar, Jammu and Kashmir@JioCare unfortunately very worst experience as such weather is very well but i guess shortage of manpower and supervision as its more than 20days now and how come they close complaint by their own #worst_service_by_jio
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Hugh Rameez (@hughrameez) reported from Nasīm Bāgh, Jammu and Kashmir@YusraHussain09 @abrarzargar @JioCare Exactly right ma'am... At least #jiofibre is the first thing outside South Korea where we can at least get 800Mbps down speed on premium pack less than promised 1Gbps but still faster than 5G. But I'm sure this guy is on base plan🤣🤣 So I am all in with #jiofibre
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m Qureshi (@sneha_qureshi) reported from Srīnagar, Jammu and KashmirComplaint no:SR0000191NGH got resolved today by jio engineer on march 11.we have paid recharge of full march month out of which 10days till today got waste. Please provide us with coupun to fulfill our compensation of these days.@JioCare @reliancejio
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ovais ahmad (@darovais) reported from Srīnagar, Jammu and Kashmir@JioCare Instead of raising service requests do some ground work also to fix the issue i have already received SR00001966K1,SR0000190JJB,SR000019A6UK, SR000019ABMN and so on service requests. You are a reputed company grow up.
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Farhan Naqshbandi (@__farhaan) reported from Gandbal, Jammu and Kashmir@JioCare your network sucks. Slow internet in my area.
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Khurshid Ul Aalam (@khurshidulaalam) reported from Hatbur, Jammu and Kashmir@JioCare I have disconnected my connection & shifted to airtel. Already made a request for refund & deposit of router.Dont send enginer for rewiring.Your service is pathetic. You have zero sla. @Airtel_Presence your service is quite fast.Few hours and i got my connection.thank u
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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MR (@chirotipriya) reported@JioCare Again the automated msg. What's wrong with you guys. I have told multiple times that you are disconnecting the call with the automated bot msg. No human interaction. Trying to reach humans in jio service for more than a year.
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SK (@skrules2222) reported@JioCare Jio bustard,, macherhod... Irresponsible, poor service,
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Dheeraj Bhatt (@BhtDrx) reported@JioCare Issue still unresolved. I’ve already shared exact GPS coordinates, PIN code, and technical details via DM. Due to privacy concerns, I cannot share my full residential address. The shared location data should be sufficient for tower/network investigation. Requesting @JioCare
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shaikh shahbaz (@shaikhshahbaz5) reportedHello Team, I am currently in Saudi Arabia and trying to activate my eSIM. First, I recharged with 898 plan, but it started showing “Call Barring” issue. After that, I recharged again with 199 plan, but the same problem is still @airtel @ViCustomerCare @reliancejio
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Chandra (@Agarwal0509) reported@JioCare Please check your dm, i have already shared the issue and also don't ask me stupid questions, please raise a technical issue ticket
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Mouli (@moulircm) reported@JioCare I have recharged Rs.103/- on 8th May,2026, one day prior to due date, which is available in the recharge history of my app. But your App shows my account as inactive. Sent several mails to customer care and appellate authority. No action to make my account operable so far.
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Aravinthan Ram (@life2explore25) reported@JioCare Hi, You have only replied. There is no solution provided..its been 5 days still i didnt get my connection.
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Mohanish Sahoo (@mohanish_sahoo) reported@JioCare Well your intend is clear to waste time and energy. Its the simplest question ever asked to you but no you got the training to ignore customer questions and put your own customize questions on them!
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Anusha Agrawal (@AnushaAgraa1ds) reported@JioCare I would like to understand your policy regarding the acceptance of recharge requests when a customer has not completed the recertification (KYC) process. If KYC is mandatory, it raises a serious concern as to how my recharge was accepted without proper verification.
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Deepak kumar (@dk91913) reported@JioCare The problem has been resolved, but it took a very long time, and Jio's service is very poor.