Reliance Jio outages and service status in Sasupāda, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Sasupāda, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sasupāda, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sasupāda, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 19: Problems at Reliance Jio
Reliance Jio is having issues since 03:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sasupāda, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai Suburban, Virār, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai Suburban
|
Internet | 27 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Sasupāda, Maharashtra
Latest outage, problems and issue reports in Sasupāda and nearby locations:
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Ajay Awtaney (@LiveFromALounge) reported from Mumbai Suburban, Maharashtra@JioCare when does the service on my postpaid phone resume? Its been 2 months approx and the bills are all@paid (you have a mandate for auto debit). Shall I port the number away?
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K.G.Nair (@krish30777) reported from Mumbai Suburban, Maharashtra@JioCare Since We are paying for 28 days why Team Jio's auto generated voice message hearing again and again... Such nasty experience with Jio. I know my recharge day... Pls stop this non sense or else I'll port to some other service. My Jio no. 8369338628
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Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra@JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....
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Deepak ojha (@Deepako53618528) reported from Yashodham, Maharashtra@JioFiberVoice @reliancejio @JioCare The service is good but facing issues with the internet it gets down for 4- 5 hrs from last 15 to 20 days no support has been provided The app also doesn't resolve the issue. Worst customer support and issue resolve
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Vivek KALANI (@vivekkalani03) reported from Mumbai Suburban, MaharashtraDear customer, we are facing a temporary service interruption in your area since *24-01-2023 09:56 AM*, due to which services for your JioFiber Service ID *2235058713* may be affected. Down since a day and got a message now it will be down till tomorrow @reliancejio
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vishnu agarwal (@agarwalvishnu) reported from Mumbai Suburban, Maharashtra@JioCare No solution to my complaint yet...
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Sethu Nair (@snair700) reported from Mumbai Suburban, Maharashtra@JioCare What a ****** network. When your recharge expires all network go slow specially the data network.
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Anil (@Alwaysanil_) reported from Mumbai Suburban, MaharashtraMy earlier request for engineer was for 5-6 pm slot 4 feb Since due to Some issue from jio application they didn't consider that SR, Please take a note of new SRN SR00001HEDMK I am having my lecture at 7 pm @_MukeshAmbani @JioCare @reliancejio
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ajay (@shuks1986) reported from Yashodham, Maharashtra@JioCare @TRAI having problems in voice call Too much disturbance with jio network i just got back to jio from Airtel but same problem with the same number
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its me PANKAJ (@sandandstories) reported from Yashodham, MaharashtraI always wonder why people don’t make @reliancejio there first number. It got the answer. It’s a task to get through a real person on the customer care, first they will give you gyaan on what all are included in your plan and then no option to talk to a real person @JioCare
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare Not able to watch IPL and Sony channels since 5 days,no service from Jiofiber, shocking state of affairs
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Sonia Notani (@sonianotani) reported from Mumbai Suburban, MaharashtraNo customer care number. Emails got a few holding replies and then no replies. This is a critical service for us!! @reliancejio @JioCare
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Kaushal Broachwala (@KBrochwala) reported from Mumbai Suburban, Maharashtra@JioCare, @JioChat Jio down in goregaon east since yesterday night. Kindly resolve ASAP.
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Vinod Yadav (@vsy135) reported from Mumbai Suburban, MaharashtraPathetic service from @JioCare . Went to kanjur jio office (near huma cinema) to get my father's sim changed as existing one was corrupted. Everyone in that lane had electricity except jio store. Jio representative said "meter had been cut down as electricity bill is not paid"
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Rameez (@RameezKudaiRK) reported from Bhiwandi, MaharashtraCall drops internet down still very bad condition @JioCare @reliancejio #PoorNetwork whole day tweet posting 2km away frm my area thts the ridiculous network in my area 421302
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Anurag Tiwari (@anurag11820) reported from Thāne, Maharashtra@reliancejio Jiotrue5G is not working on 5G phone Realme 10pro+ 5G But Airtel 5G @airtelindia is working
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Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra@airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.
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Pratik HS Shah (@hspratik) reported from Yashodham, Maharashtra@JioCare @JioFiberVoice @reliancejio horrible experience ever while installation of jio fiber, they were sugar coated sweet talkers while taking selling plans & equally unpleasant experience while installation. Please update about cancellation & refund process of order
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Tripurari Pathak (@Pathak67k) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare your network gone crazy....i received at least 16 calls from different state including 2 calls from J&k. Everyone is saying that I called them but how ?? I am in a meeting with peoples and my mobile is on table, no one using the how can I make call ??
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khushi Jain (@khushijain_2) reported from Bhiwandi, Maharashtra@JioCare There's no network in my phone
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Harsh Kumar (@realharshkumar) reportedNew achievement unlocked: Speak to a real human at Jio Customer Care 🏆 Requirements: ❌ Have an internet problem ❌ Need technical support ❌ File a complaint ✅ Don’t pay the bill @reliancejio @JioCare
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Harsh Kumar (@realharshkumar) reportedFunny how @reliancejio customer support works. When your Jio AirFiber has connectivity issues and you need them, you get pushed to an AI assistant with seemingly no easy way to reach a human.
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GK (@Gopigk2124) reportedIt's been weeks still you didn't provided the refund worst ra @JioCare #NO0001EXFGHK
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Sushant Sharan (@Sushantsharan2) reported@JioCare Really disappointed with @reliancejio service. I have been facing the same issue fron the past 13 days and despite registering a complaint, there is still no resolution, poor customer support and zero accountability. How long does it take to fix a customer issue?
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Love for India (@luv4indiaaa) reported@JioCare Plz check in the area not only me have same issue in many others I did everything trouble shoot so not the setting issue Kindly check in the area MTC church road Near Billu General Store Sheetla Colony A Block Gurgaon 122001
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Subham (@super_tibs) reportedIt’s been 1.5 years since I first reported the lack of Jio network coverage in my area (May 2025 → Aug 2026). The engineer acknowledged there’s no proper 4G or 5G signal inside our homes and keeps saying he’ll “check with the team.” Still no tower, no resolution. Around 15 families in my society face the same issue. I have 3 yearly Jio plans—please refund the unused amount so I can switch to a provider that actually offers service. @JioCare @reliancejio
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एक शायर दीवाना सा..{Half Engineer} विनय सारस्वत (@vinay_sarasvat) reportedExtremely disappointed with @reliancejio and its customer support. I paid ₹2,200 for Jio AirFiber installation, but even after several days, my connection is still not installed. The engineer did not visit as scheduled, and despite repeated complaints and
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Ashiq Dey (@ashiqdey) reported@reliancejio i want to port my airtel to jio, please help dont want to visit jio store
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Sunil (@Itsmesunil1232) reported@JioCare Impossible to reach the call center agent They’ve deployed a voice bot which is good for nothing just like their service team They’ve all the time to call and take advance money for relocation but can’t call - #terribleservice
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Ravi G (@ravigadani) reported@reliancejio @JioCare Service request no. SR00002NIBD4 JioFibre home connection. Almost 36 hours without internet. The service request was raised at 07.38am on 18th August 2026. No response on any platform. If I call the customer care on 18008969999 with my registered mobile number, then the system identifies it and only give the automated reply “YOUR REQUEST FOR ENGINEER VISIT IS ALREADY IN PROGRESS AND A TECHNICIAN WILL BE ASSIGNED SHORTLY”. The phone hangs automatically after that. I have no way of talking to a human customer representative. I called from another number with a hope that the system won’t identify it and put me in touch with an actual human customer rep. I called today morning, approx. 24 hours after the service request was raised. And finally, I could talk to a human customer rep. I was assured of quick resolution, but it is approx. 6 hours since that call, and no response on any channels. I have no idea what the problem is. Is this what you call customer service????