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Reliance Jio

Reliance Jio Outage Report in Sasupāda, Thane, Maharashtra

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Sasupāda, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sasupāda, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Reliance Jio

Reliance Jio is having issues since 05:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map Near Sasupāda, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Dombivli, and Thāne.

CityProblem TypeReport Time
Dombivli Total Blackout 5 days ago
Thāne Internet 2 months ago
Virār Phone 2 months ago
Virār Phone 3 months ago
Mira Road E-mail 3 months ago
Dombivli Internet 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sasupāda, Maharashtra

Latest outage, problems and issue reports in Sasupāda and nearby locations:

  • kiaraevents
    KIARA D'SILVA (@kiaraevents) reported from Mumbai Suburban, Maharashtra

    @reliancejio when would the stock of wifi routers and router battery coming to the Mahim store as I went this morn and was thinking pd no stock available. I'm without a net service for this 2 month and my expiry is in June My recharge is just gone to a waste for now

  • NikitaM09411517
    Nikita Mehta (@NikitaM09411517) reported from Mumbai Suburban, Maharashtra

    @VodafoneIN @idea_cares @Idea @reliancejio @JioCare seems jio is not interested in servicing ppl amd providing good network then better will port the no for area network think abt it jio once again

  • Waseemshah56
    Shah waseem (@Waseemshah56) reported from Thāne, Maharashtra

    @Airtel_Presence Dear airtel still facing same issue.i have started using @reliancejio as alternate number. once 90 days is done I will move to Jio permanently.i purchased postpaid connection on 23 march. 2020.

  • hvdoshi23
    HVD (@hvdoshi23) reported from Mumbai Suburban, Maharashtra

    @JioCare need help please revert

  • RDiwaldin
    Ravi Diwaldin (@RDiwaldin) reported from Mumbai Suburban, Maharashtra

    @reliancejio I need a digital sim. Can some one pls deliver it. It’s been more than a month. @anmol_ambani pls help. I am facing lot of issues.

  • RamBura1
    Ram Bura (@RamBura1) reported from Bhiwandi, Maharashtra

    @JioCare I have recharged my number 3 time's with different plans then Too same problem no network 😒 wa bhai...

  • voiceofRamavtar
    Ramavtar Jangid (@voiceofRamavtar) reported from Mumbai Suburban, Maharashtra

    @JioCare hello today internet is not working from past 3 hours for me. Location: Suryadarshan bldg, Anand Nagar, Dahisar East, Mumbai - 400068.

  • Wshah56Shah
    Shah waseem (@Wshah56Shah) reported from Thāne, Maharashtra

    @airtelindia dear airtel I purchased postapid connection on 23 March 2020.i am sick of your network. I want to port out my number from airtel to some other service provider.i will wait for 23rd june. @reliancejio plz contact me after 23rd June for port out request.

  • thehungryshetty
    The Hungry Shetty 📍Bombay 🇮🇳 (@thehungryshetty) reported from Mumbai Suburban, Maharashtra

    @JioCare Hey guys I've been patiently waiting & I'm willing to wait until this whole pandemic is behind us for help on my sim problems. It certainly does not take precedence over the calamity but a member of your team suggesting that I shutdown my connection is disheartening.

  • NikitaM09411517
    Nikita Mehta (@NikitaM09411517) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare horrible reliance network in my area if this continues then i will change my network

  • nshiv
    Shiv Nayak (@nshiv) reported from Mumbai Suburban, Maharashtra

    @reliancejio @RelianceJioCare our jio fiber Internet is down for last 2 days and there has been no resolution .. no internet in these difficult times is a problem. Do hope you all understand.. kindly resolve. Area ic Colony, Borivali West, mumbai

  • oliverAC11
    Oliver (@oliverAC11) reported from Mumbai Suburban, Maharashtra

    Hey @VodafoneIN! Do us all a favour and fix your network. Regards, @airtelindia @reliancejio.

  • nshiv
    Shiv Nayak (@nshiv) reported from Mumbai Suburban, Maharashtra

    @JioCare How is your app going to help resolve the problem. Today is the 3rd day and we have no clue when is the service going to resume. Customer care only gives time slots which is not honoured. This is ridiculous..

  • KMahesh_26
    महेश विजय खेडेकर Mahesh Vijay Khedekar (@KMahesh_26) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare When people expecting good network support from you during #lockdown to complete #WorkFromHome tasks, you guys providing poor network service near Chinchpokli station area .... we need actual speed of #4G .... #jio #networkissue #needactualspeed

  • harshbch
    Harsh Chauhan (@harshbch) reported from Mumbai Suburban, Maharashtra

    @JioCare really disappointed with Jio Fiber service. Unable to connect Internet since yesterday and to add to that call centre representative not raising any complain for it. Finding a new ISP in lockdown @airtelindia can you please help out.

  • kiaraevents
    KIARA D'SILVA (@kiaraevents) reported from Mumbai Suburban, Maharashtra

    @JioCare @yagneshmb I'm without net service. Spoken to your sales team at the Mahim branch no help at all as they say they don't have any battery for the wifi router nor do they have any new wifi router too how can this problem be solved now Soheb Khan was on the counter at the Mahim branch

  • sid_scribbles
    Siddhartha Das (@sid_scribbles) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioChat my sim card has got damaged. Number belongs to Odisha circle and I am in Mumbai. Kindly help

  • MohitBGangani
    Mohitgangani (@MohitBGangani) reported from Mumbai Suburban, Maharashtra

    @reliancejio is there any possibility to do port from @VodafoneIN in this lockdown I am fed up with this service

  • aditi_aol
    Aditi Soni (@aditi_aol) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare this is very sad that during d time When Phone network is the only way to connect with my people &my business partners,I can not!& Worse - I dunno why!Shows LTE but switched off!Strange!Wrote to your customer cente but no action. #5G #staysafestayconnected

  • shalinruparel6
    Shalin Ruparel (@shalinruparel6) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio @MukeshAmba hello team I am facing Cross connection issue from 2 days tried calling on customer care service as usual call gets disconnect automatically please look as this matter Privacy is important.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • laalrang16
    Happy (@laalrang16) reported

    @JioCare @reliancejio need help

  • sukantamaity2
    sukanta maity (@sukantamaity2) reported

    Last 6 month from 8pm to 9am internet is very slow, even no access. Customer care refuse to complain, and told me it is tempurary.on that time they are not available also. Jio is not providing service to their customer. . #jio @JioCare @airtelindia @DoT_India.

  • AjayGobbur
    Ajay (@AjayGobbur) reported

    @JioCare @relianceindltd @RelianceJioCare I believe jio is not providing the Internet for FREE. We are paying for it. Just give some service for taking money.

  • PhanishH
    Phanish HN (@PhanishH) reported

    @JioCare @JioCare - can you let me a practical reason which is stopping you fom getting the address changed on post paid connection. This issue has existed for several months.

  • FearlessSandyy
    Sandeep Singh (@FearlessSandyy) reported

    @reliancejio @PrimeVideoIN @YehHaiMirzapur Worst and pathetic customer support I have ever experience and they claimed 5th trusted brand all over the world. My number have been suspended even after made payment the day before. I connected to their customer support on 198, firstly their exe named Poonam behaved rudely

  • i_m_rizwan_khan
    رضوان خان (@i_m_rizwan_khan) reported

    Is there availability of carry over data facility just like vodafone Plz help me @reliancejio @JioCare

  • HangsingLhing
    Lhing Hangsing (@HangsingLhing) reported

    @JioCare Hi, jio network is so slow right now, please look into it.

  • madhavg99055391
    madhav gupta (@madhavg99055391) reported

    @JioCare i had a jio sim and two days ago I port in to airtel Due to low internet speed of jio . And now i had an hotstar vip subscription of 1 year that I took through jio and now my hotstar is not working i want you to solve my issue as i paid for 1 year not for 6 months .

  • sudhans09352567
    sudhanshu saini (@sudhans09352567) reported

    @JioCare @yuvraj967180 I never got any resolution at my place.

  • MaheshD62585211
    Mahesh Desai (@MaheshD62585211) reported

    @JioCare Sure but don’t have network to Jio