Reliance Jio outages and service status in Sasupāda, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Sasupāda, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (50%)
- Wi-fi (50%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sasupāda, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sasupāda, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 2: Problems at Reliance Jio
Reliance Jio is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sasupāda, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai Suburban, Thāne, and Dombivli.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai Suburban
|
Wi-fi | 17 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Sasupāda, Maharashtra
Latest outage, problems and issue reports in Sasupāda and nearby locations:
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Vivek KALANI (@vivekkalani03) reported from Mumbai Suburban, MaharashtraDear customer, we are facing a temporary service interruption in your area since *24-01-2023 09:56 AM*, due to which services for your JioFiber Service ID *2235058713* may be affected. Down since a day and got a message now it will be down till tomorrow @reliancejio
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Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra@JioCare bas service My welcome offer not received I am not using 5g unlimited data With postpaid number My plan 399 9309855763
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ROHAN GOHIL (@ROHANGOHIL) reported from Yashodham, Maharashtra@JioCare All the iphone user are facing the same issue please solve it as soon as possible or u guys will lose all the customers
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Nishant Mody (@modynishant) reported from Mumbai Suburban, MaharashtraDear @reliancejio we just bought a new jio sim and it’s showing enter network unlock code. We only have 3 attempts left. Kindly guide.
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare Even Jio fiber speed is bad after upgrading to Rs 999 plan
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letsDoIT (@VikaeshD) reported from Thāne, Maharashtra@JioCare @reliancejio my fibre is not working from past 3days and i lodged complain vide SR00001H29MT and a technician Asif Ansari visited on 28th Jan but forgot to bring the wire and hence said to come today. entire day passed by and nobody turn up so far! Jio is heading where?
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Praveen Kushwaha (@praveenkushwaha) reported from Yashodham, Maharashtra@JioCare Pathetic service from Jio fibre. Everyday internet down fpr 5-6 hours in Kandivali West area.
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Indian (@Ankit28789794) reported from Yashodham, Maharashtra@reliancejio @JioCare @JioSaavn Feedback: caller tunes sound quality is very very poor, users loves to set up their loved tune but caller tune sound quality is super poor than the actual sound. It is disappointing, please see if you can improve in that section. Thanks
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Tripurari Pathak (@Pathak67k) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare your network gone crazy....i received at least 16 calls from different state including 2 calls from J&k. Everyone is saying that I called them but how ?? I am in a meeting with peoples and my mobile is on table, no one using the how can I make call ??
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Bhavesh Khanted ( Jain ) (@bhaveshkhanted) reported from Mumbai Suburban, Maharashtra@reliancejio facing issue in network, call drop, suddenly network disappears, even change the sim, but same problem , call gets disconnected, how to solve this ?
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare Keep on working you have time till 31st Dec 2023 to call a customer who wanted to port in JIO and this is what @reliancejio calls 5G service
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K.G.Nair (@krish30777) reported from Mumbai Suburban, Maharashtra@JioCare Since We are paying for 28 days why Team Jio's auto generated voice message hearing again and again... Such nasty experience with Jio. I know my recharge day... Pls stop this non sense or else I'll port to some other service. My Jio no. 8369338628
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare I think this 15 times I have forwarded my house details... Why the same sop has been following? Can't you come here and check network
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praachi (@praachinh) reported from Mumbai Suburban, Maharashtra@reliancejio @DoT_India @TRAI Jio has been unnecessarily charging me for Netflix subscription which i have deactivated in Sept 2022.When i called the customer care services they said charges are correct and nothing can be done.I request the telecom authorities to help me in this
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Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra@JioCare I want to port my no to onther service provider. Your complaints number 198 not working. Your customer support worst on Twitter too.
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare You can call and keep talking what I need is an solution for my problem where is that?? It doesn’t take 3 days to solve an internet problem?? I will wait until tomorrow morning 9:30, if you can resolve it, superb, if not please let me know how can I surrender the devices
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Dr. Ashish S. Hattangdi (Ph.D) (@ashishhattangdi) reported from Yashodham, Maharashtra@JioCare i wanted to Port our family numbers from prepaid to postpaid family plan. No response from website etc. Pls help
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Volney Myron (@volneymyron) reported from Yashodham, MaharashtraThe worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!
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Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Internet not working for landline number +91-22-31811638 please help
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@JioCare @reliancejio your Sigma quality will never come.. such a degrade service daily i am facing despite several complaints you are just operating ur AI and phone technology i think u don't have enough tower and service engineer please close my service it's done now
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Vinayak Tripathi (@belikevinayak) reportedHi @reliancejio @JioCare, I was a Jio Fibre user and had requested cancellation just 2 days ago after a detailed conversation with your representative. Since then, I’ve been relentlessly harassed with multiple calls every single day. Despite clearly telling them that I’m shifting cities and have no relatives or friends to transfer the connection to, your team keeps asking the exact same questions in every call: - What’s the issue? - Why do you want to cancel the connection? - Why don’t you relocate the connection instead? - Do you have any relatives? - Can’t you give it to any relative? - Do you have any friends? - Why don’t you transfer it to your friend? etc. etc… This repetitive questioning and complete disregard for my decision is nothing short of extreme mental harassment. Instead of respecting my decision, you’re bombarding me with multiple irrelevant calls and pressuring me to “give it to someone.” This is not called customer retention or business, THIS IS EXTREME MENTAL HARASSMENT. The way your Reliance Jio tele-callers are trained to repeatedly harass and mentally torture customers is shameful and unacceptable! Either train your people properly or stop pretending to care about customer experience. At this rate, you might as well send your employees to physically stand outside every customer’s house and snatch their wallets, and in fact it would actually be less frustrating and painful than this routine mental torture.
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வைஷ்ணு இந்திரா (@vaishnu_dev) reportedThis issue keeps on happening again and again. Is this why we are paying for? @JioCare
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कौटिल्य (@_vanar_) reportedService request no. - SR000039QVT5 What's the update @JioCare
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ArunVeer (@Veer0421) reported@JioCare Wi-Fi is completely down since yesterday
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Vishal Raj Bhatt (@vishalbhatt07) reported@reliancejio Please resolve the issue of no internet, it's been 2 days no solution from your side.
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Dipjyoti Moulick (@mr_moulick) reportedAbsolutely pathetic customer service. @reliancejio has made it nearly impossible to speak to a human customer care executive by forcing customers through an AI agent, even for simple queries. I only wanted information about porting out my number, but there was no way to reach a real person. The irony? The moment I generated a port-out request, I was bombarded with retention calls. So, there are plenty of human agents available when Jio fears losing a customer, but none when a customer genuinely needs support. I currently have two Jio mobile connections and one JioFiber connection. After this experience, I'm seriously considering disconnecting all three. A company that values customers only when they are leaving doesn't deserve their loyalty. If this is Jio's idea of customer service, it has failed completely. Stop hiding behind AI and start providing real human support. Customer retention starts with good service not desperate calls after customers decide to leave.
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tarangam (@tgaams) reported@JioCare Can you please confirm how much time is within technician visit timings? because today is the 3rd day without internet and service was raised on 30 June itself, yet no-one is appointed. very disappointed with your service
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Uma Mahesh (@mahesh557) reported@JioCare @jio_fiber is down in #Hyderabad since morning. Even the jio app > fiber is not working to raise complaint #jiofiber
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mugiwara (@Not_inthe_Kuppi) reported@NavinBiwal @JioCare @JioHotstar I got scammed too. Should file a complaint in consumer court
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Sunny Patel (@sunnyppatel) reported@JioCare Really frustrated with your support team. MyJio app still shows an old fiber connection that shouldn't be there. No one from customer care seems able to fix this simple issue. Can someone actually help me resolve this? #JioDown @reliancejio