Reliance Jio Outage Report in Sasupāda, Thane, State of Mahārāshtra
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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours in Sasupāda, State of Mahārāshtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sasupāda and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (58%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (11%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Sasupāda, Thane, State of Mahārāshtra
The most recent Reliance Jio outage reports came from the following cities: Dombivli and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Dombivli |
Phone | |
| Thāne |
Internet | |
| Thāne |
Phone | |
| Thāne |
Internet | |
| Airoli |
Internet | |
| Thāne |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Sasupāda, State of Mahārāshtra
Latest outage, problems and issue reports in Sasupāda and nearby locations:
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Anil J. Chanchani
(@chanchani_) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Jio Fiber connection disconnected ( A/c No.200216110219 & Jio Fiber ID 400125601332) since last 2 months but neither Company refunded Deposit/ Credit balances nor collected instruments, for such poor service's disconnection decision was taken.
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Bhavik Modi
(@mbhavik) reported
from
Mumbai Suburban, State of Mahārāshtra
Dear @JioCare , Please note the request number SR00001F2CSB. My internet connection is not working since past 5working days and also no one is visiting my place to resolve the issue. No one is picking up the call at service centre. #jiofibre @RelianceJioCare
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Ajay Damle
(@ajaydamle) reported
from
Mumbai Suburban, State of Mahārāshtra
@HathwayBrdband @JioCare I took the Hathway D2H connection in August 22, I asked for the smart HD set top box I have been told by team that HD set up box is not available, it’s discontinued by #HathwayBroadband !!customer id 1347993754 very poor service
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Shrrirang
(@shrrirang) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Jio Fibre is down again. What the hell! I am switching
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Alok Vidyarthi
(@Alokvidyarthi) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Dear Anusha, only getting reply to wait and have patience, but not getting any resolution on the same. It's more than a month and still facing the same issue. Can we get the timeline by when can be this issue be fixed, or we have to port from @reliancejio . @JioCare
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Harishwar Pandey
(@harishwarp) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare I did the payment for the 2nd time for a same bill. Service started because I couldn’t just sit & wait for the resolution from @JioCare for hours. This was really upsetting I had to face these all and did double payment. Only option left get ported to some responsible operator
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Aman Bharti*
(@itsamankop) reported
from
Mumbai Suburban, State of Mahārāshtra
Modern day problem. Makes payment through @CRED_club towards @reliancejio, payment goes through, even amount gets debited from the account. Cred shares proof that payment has been made to the aggregator, while aggregator says no payment received. Where should customers go?!
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Milind Gawade
(@milindrect) reported
from
Mumbai Suburban, State of Mahārāshtra
@_MukeshAmbani Net work is not working..@bright international...Mahim Mumbai - 16..no one is giving response..no one taking responsibility....why?. Call immediately Vishal...07892733715....@reliancejio
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Vidhi Lodha♥️
(@lodha_vidhi) reported
from
Mumbai Suburban, State of Mahārāshtra
@somitsrivastav_ @JioCare #worst Worst ever service...when call on customer care directly the answer comes as thanks for calling jio no solution provided worst . They are not even porting out the sim Worst jio!!!!!!!!
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Vidhi Lodha♥️
(@lodha_vidhi) reported
from
Mumbai Suburban, State of Mahārāshtra
@HarshadVarma14 @reliancejio Yes!!! The jio network is becoming worst day by day... Cant even surf n load the normal status n msgs..... Most Needed to port!!!!!!!
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Shrrirang
(@shrrirang) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Hi, the internet is down again. This has been happening for weeks now. Please restore immediately or I am moving to Airtel or Hathway today itself
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Korak Roy
(@r_korak) reported
from
Mumbai Suburban, State of Mahārāshtra
What on earth is happening with @reliancejio network? No network since over an hour. SIM is not even responding 🚫 @JioCare Please help #jio #JioTrue5G ????????
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Harishwar Pandey
(@harishwarp) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare The point here is not of double payment, The point is of barred service, if #Jio didn’t receive the payment how I got payment confirmation msg from Jio and suddenly services stopped after 3 days for non payment that too without any SMS or alert for the same.
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Paras Bhatia
(@parasbhatia05) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare There is a special place in hell for whoever has designed your customer support chatbot & IVRS workflow.Took me 10 mins of going through mindless information to get through your support staff.Internet has not been working for 5 hrs today! It was down for 6 hrs yesterday!
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Harishwar Pandey
(@harishwarp) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare @reliancejio Reached out to Jio care 198 after a long wait on IVR had words the CCR who accepts saying it’s a back end error and same faced by many customers who did payment on 30th Oct but they dont have any committed time lock period for service restoration @TRAI
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Niraj
(@njraj70) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare There is communication gap from your ground staff. Next problem is non accessibility with the team. You know cable work at terrace done for 2 months. Connection must be done from your end. Nothing moving. You must take help from our members to make understand other bldg. (1/2)
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Anish Gupta
(@Anish90) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare your engineer Pratik from walkeshwar, Mumbai is a ⭐! Solved our issue immediately:)
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Harishwar Pandey
(@harishwarp) reported
from
Mumbai Suburban, State of Mahārāshtra
It’s more than an hour waiting for service restoration, it’s really difficult to mange things like communication, transactions & travel with no services for such long period. Only answer on 198 is “we have escalated to backend” @JioCare @reliancejio @TRAI #Jiodown #Reliance
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SUMIT KESARKAR Ayurvedacharya
(@sumitkesarkar) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare tried contacting customer support multiple times to reset apple watch. Cant connect to your ios team. No way to email or chat. Hope you can help
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Anish Gupta
(@Anish90) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Hi @JioCare @reliancejio I have DMed screenshots and spoken to your customer care (who was clueless on how to deal with this issue on iOS products). Still no resolution!
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Sandip Paul
(@iamsandippaul) reported
@JioCare I think the customer base of Kolkata is much more than the Customer base of Murshidabad, if your "excuse" is really true then the internet speed of Kolkata would be the lowest the state. Instead of giving "excuses", provide proper services. @JioCare
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Raghu Ragavan
(@raghu_ragavan) reported
@JioCare pathetic internet connection.. From past 13 hours facing internet connectivity issue. I called customer care, not getting any resolution. Registered mobile no is 7977604708. Jio fiber very bad internet service.
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phanendra
(@phanendra5799) reported
Finally i am coming back to @JioCare I did a mistake to take @ViCustomerCare I never seen such a irresponsible network.sad to say that once upon a time it was the best network. They even not registered my complaint in multiple times.
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vikrant kumar
(@vikrantkumar05) reported
@JioCare What's the status support. Net is still down and I haven't seen any improvement till now
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Kumar Gaurav
(@ga35739307) reported
I am oldest customer from #hutch_essar But due to no network covarage i am porting all my #viratkholi numbers to @reliancejio thanks for your pathatic network services in delhi @ViCustomerCare
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Sandip Paul
(@iamsandippaul) reported
@JioCare Using Jio as primary number, in Kolkata it works fine. But in Jiaganj, Murshidabad,(Pin 742123) the network speed is too poor like 2G. Kindly improve your network strength by install new tower else your customer will port their number to @airtelindia #jio #Airtel
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Amit Kumar Chaki
(@amitchaki) reported
@JioCare Hi..I've Jio Prime postpaid connection, but I'm unable to resume my Amazon prime subscription. I've chat with your executive through whatsapp, but he is unable to solve my query. How do my problem get solved?
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shashank lolam
(@LolamShashank) reported
@JioCare I'm reaching out customer care since more than one month for my refund. It's been more than 45 days now no refund received at my end. Different care person different things. You make these kind of fraud profit just by fooling the people pathetic service no accountability
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shashank lolam
(@LolamShashank) reported
@JioCare You have a very pathetic service and accountability. I have not received my refund for more 45 days now. I have to cancel my account just you employee mentioned wrong address. You have incapable and inefficient staff with lazy people. You have worst process.
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Rajatvverma
(@Rajatvverma) reported
@JioCare my connection not working of Jiofibre from 12 September I want my money back and refund no is 91-5473580331