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Reliance Jio

Reliance Jio outages and service status in Santa Cruz, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Santa Cruz, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 18, 12:44 PM GMT+5:30.
  • 60% Internet (60%)
  • 20% Wi-fi (20%)
  • 15% Total Blackout (15%)
  • 3% Phone (3%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Santa Cruz, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 18: Problems at Reliance Jio

Reliance Jio is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Santa Cruz, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, Airoli, and Thāne.

CityProblem TypeReport Time
Mumbai Wi-fi 27 minutes ago
Mumbai Phone 1 day ago
Mumbai Internet 2 days ago
Mumbai Internet 2 days ago
Mumbai Internet 2 days ago
Mumbai Internet 2 days ago

Nearby cities with recent reports

Mumbai

16 recent signals

27 minutes ago
Mumbai Suburban

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Santa Cruz, Maharashtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • paaaarthhh
    Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra

    @JioCare RT news channel is not working on jio fiber.Please help

  • psychedelic604
    Vin (@psychedelic604) reported from Yashodham, Maharashtra

    @JioCare why had the jio network suddenly become so back. Browsing on the phone has become a task.

  • kaush31886
    Kaushal (@kaush31886) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio this is happening second time. Suddenly internet and router stop working. And the best part is JIO service person will attend my request on 15th march? Seriously ? Soo fast ? dominance is dangerous in market ..its true. @HathwayBrdband was better. 😔

  • PiyushOchani
    I’m a Plotta // 100x’er (@PiyushOchani) reported from Mumbai Suburban, Maharashtra

    @JioCare hello I'm having a lot of call drop issues. I need a replacement sim card and for that I've sent you an email as well

  • sonianotani
    Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra

    No customer care number. Emails got a few holding replies and then no replies. This is a critical service for us!! @reliancejio @JioCare

  • LiveFromALounge
    Ajay Awtaney (@LiveFromALounge) reported from Mumbai Suburban, Maharashtra

    @JioCare when does the service on my postpaid phone resume? Its been 2 months approx and the bills are all@paid (you have a mandate for auto debit). Shall I port the number away?

  • starchaitnya
    Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra

    Hello @JioCare r u seriously care your customer

  • anurag11820
    Anurag Tiwari (@anurag11820) reported from Thāne, Maharashtra

    @reliancejio Jiotrue5G is not working on 5G phone Realme 10pro+ 5G But Airtel 5G @airtelindia is working

  • shuks1986
    ajay (@shuks1986) reported from Yashodham, Maharashtra

    @JioCare @TRAI having problems in voice call Too much disturbance with jio network i just got back to jio from Airtel but same problem with the same number

  • Alwaysanil_
    Anil (@Alwaysanil_) reported from Mumbai Suburban, Maharashtra

    My earlier request for engineer was for 5-6 pm slot 4 feb Since due to Some issue from jio application they didn't consider that SR, Please take a note of new SRN SR00001HEDMK I am having my lecture at 7 pm @_MukeshAmbani @JioCare @reliancejio

  • CAMANDO007
    Shashikant Pandey #CRPF (@CAMANDO007) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Do we have any network issue at Vakola Datta Mandir Dmello Comp. Last few days network and calling capacity of Jio getting worst. Could you pleas make some alternate arrangements or let know to port out if you not able to provide solutions.

  • shah7543
    shah (@shah7543) reported from Mumbai Suburban, Maharashtra

    @reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet

  • TheVinodNair
    Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra

    @JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.

  • ChemburChapters
    Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra

    @JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,

  • BiswasNirmalya
    Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra

    @JioCare is there some issue with vowifi in jiofiber? Please clarify! Or is it related to jio sim?

  • Pathak67k
    Tripurari Pathak (@Pathak67k) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare your network gone crazy....i received at least 16 calls from different state including 2 calls from J&k. Everyone is saying that I called them but how ?? I am in a meeting with peoples and my mobile is on table, no one using the how can I make call ??

  • BiswasNirmalya
    Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra

    @ParikshitK_ @JioCare Facing this issue since the last few days

  • SujeetY9213
    Sujeet Yadav (@SujeetY9213) reported from Yashodham, Maharashtra

    @JioCare jio mobile network not getting from 2dys...

  • ashishhattangdi
    Dr. Ashish S. Hattangdi (Ph.D) (@ashishhattangdi) reported from Yashodham, Maharashtra

    @JioCare i wanted to Port our family numbers from prepaid to postpaid family plan. No response from website etc. Pls help

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • RehanMusta68899
    Rehan Mustafa (@RehanMusta68899) reported

    @JioCare I received a message from Jio stating that I would receive a refund within 24 hours and that Customer Care would assist me. However, neither has the refund arrived yet, nor has Customer Care called. The Jio company has committed fraud. Ambani has taken our 807 rupees and

  • agnivanshi_31
    Agnivanshi Vikrant🏹 🇮🇳 (@agnivanshi_31) reported

    @JioCare Wow @JioCare, your calendar works perfectly when it's time to remind me my recharge is expiring 3 days early, but suddenly you "don't have sufficient data" when it comes to fixing my actual problems. Impressive selective memory!

  • suryachaudhary1
    Sachin Chaudhari (@suryachaudhary1) reported

    @rahuls1032 @JioCare Atleast Airtel is much better than them I have Airtel connection also at my other home For solving issue they are fast

  • mohitrao49
    mohit rao (@mohitrao49) reported

    @JioCare @reliancejio Worst service experience ever. Taking Jio AirFiber feels like burning money. Paying for a 100 Mbps plan and getting barely ~15 Mbps despite repeated complaints. No proper support, no permanent fix, only false assurances. Customers are getting frustrated da

  • KNJobanputra
    Dr Kunal Jobanputra MD, DM (@KNJobanputra) reported

    @JioCare pls help with incoming issue on my international roaming

  • mohitdhall22
    Mohit Dhall (@mohitdhall22) reported

    @JioCare Six days of no resolution

  • AHiimaanshu
    Himaanshu Agnihotri (@AHiimaanshu) reported

    @JioCare @JioCare A new state escalation request SR0000360YXV was logged with update timeline till 17 May, but surprisingly it was marked resolved yesterday without actually addressing the issue. The connection problem still exists, no engineer has visited, and only automated responses..

  • AnupRaghavan
    Anup (@AnupRaghavan) reported

    This is day 4 since I raised the issue about shifting my WiFi connection on X (Thanks app is really a "No Thanks" app). Right now using @reliancejio WiFi to operate @airtelindia Thanks app. #AirtelNoThanksApp

  • KumarJohn89
    John kumar (@KumarJohn89) reported

    @JioCare I have been waiting since 28th April. How long do you expect me to wait?? And why is your process soo slow?? I have called you multiple times since May 5th but why im still getting such vague response everytime?? Aren't you serious about resolving customer's issue??

  • AGAM1308
    AGAM SHAH (@AGAM1308) reported

    Since yesterday My Jio SIM suddenly stopped working properly. No outgoing calls, incoming callers hear that my phone is switched off while it is actually ON, and 5G network has disappeared — only LTE is available now. Kindly check and fix the issue urgently. @JioCare #jionetwork