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Reliance Jio

Reliance Jio outages and service status in Santa Cruz, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 13 outage signals in the last 24 hours around Santa Cruz, including 13 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 6, 10:49 PM GMT+5:30.
  • 66% Internet (66%)
  • 15% Wi-fi (15%)
  • 8% Total Blackout (8%)
  • 8% Phone (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Santa Cruz, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 6: Problems at Reliance Jio

Reliance Jio is having issues since 06:30 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Santa Cruz, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, and Mumbai Suburban.

CityProblem TypeReport Time
Mumbai Internet 2 hours ago
Mumbai Internet 2 hours ago
Mumbai Internet 3 hours ago
Mumbai Internet 3 hours ago
Mumbai Phone 4 hours ago
Mumbai Internet 6 hours ago

Nearby cities with recent reports

Mumbai

34 recent signals

2 hours ago
Thāne

2 recent signals

1 day ago
Mumbai Suburban

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Santa Cruz, Maharashtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • KejriwalManav
    Manav Kejriwal (@KejriwalManav) reported from Mumbai, Maharashtra

    @JioCare Saket CHS, Santacruz West. JioFibre not working since 3 days. Everyday the technician is promising to resolve the next day, but no resolution. Unexpected from Jio. Please assist immediately. Mumbai 400054.

  • Deepako53618528
    Deepak ojha (@Deepako53618528) reported from Yashodham, Maharashtra

    @JioFiberVoice @reliancejio @JioCare The service is good but facing issues with the internet it gets down for 4- 5 hrs from last 15 to 20 days no support has been provided The app also doesn't resolve the issue. Worst customer support and issue resolve

  • PiyushOchani
    I’m a Plotta // 100x’er (@PiyushOchani) reported from Mumbai Suburban, Maharashtra

    @JioCare hello I'm having a lot of call drop issues. I need a replacement sim card and for that I've sent you an email as well

  • shah7543
    shah (@shah7543) reported from Mumbai Suburban, Maharashtra

    @reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet

  • ricaopowel214
    radhe radhe (@ricaopowel214) reported from Andheri, Maharashtra

    @JioCare why there is no network in Andheri East. Near mogra station. Since morning, there is issue in the network. Pathetic network.

  • TheVinodNair
    Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra

    @JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare now it's finish.. let's disconnect!! Network is the soul of Mobile device now a days i am carrying body without soul... poor network, poor service 😔 unsatisfied!!

  • JagtianiShekhar
    CJ (@JagtianiShekhar) reported from Yashodham, Maharashtra

    @reliancejio @JioCare WIFi issue since yesterday and completely down since yesterday night. Please resolve immediately, thanks.

  • CelestinPillai
    Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra

    @JioCare Why am I not getting 5G even though it is available at my location? Other users are able to enjoy Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.

  • starchaitnya
    Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra

    @JioCare I want to port my no to onther service provider. Your complaints number 198 not working. Your customer support worst on Twitter too.

  • PRANOY_CHAUAAN
    PRANOY CHAUAAN (@PRANOY_CHAUAAN) reported from Mumbai Suburban, Maharashtra

    @SardarSomdeep @JioCare @Airtel_Presence God Knows now what and when would jio commercially start 5G for everyone - my phone model on the other hand supports more bands then required like Millimetre Wave , which would never connect coz they use MM WAVE to interlink towers

  • paaaarthhh
    Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra

    @JioCare RT news channel is not working on jio fiber.Please help

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Jio Fiber internet Not working since 1st February 2023 time: 7pm, but no response received about restoring of the connection. #jiofiber #Jiodown

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra

    @JioCare bas service My welcome offer not received I am not using 5g unlimited data With postpaid number My plan 399 9309855763

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Mumbai Suburban, Maharashtra

    @JioCare bad network Network is not working Service is bad

  • SmileAwayyy
    Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra

    @reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response

  • shriniwas07
    श्रीनिवास शर्मा (@shriniwas07) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare @ImAtulKansal We are following since 6 months for the installation of cable for Jio Fiber. No service is being received from you.

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @reliancejio @JioCare it's frustrating time, taking twice the recharge but not given one single improvement in the jio... Everyday we are facing issue! I am not expecting such delay in service from Jio.. the more we raise whistle blow the more you are ignoring us big shame...

  • praachinh
    praachi (@praachinh) reported from Mumbai Suburban, Maharashtra

    @reliancejio @DoT_India @TRAI Jio has been unnecessarily charging me for Netflix subscription which i have deactivated in Sept 2022.When i called the customer care services they said charges are correct and nothing can be done.I request the telecom authorities to help me in this

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare one thing is for sure will never port to @reliancejio as their executive couldn't call in more than 5 days. It's their 5g service

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • trlpathl
    त्रिपाठी (@trlpathl) reported

    Mistake 1-The idiots at @reliancejio made typos in application. Mistake 2-The typos blocking further requests. Even MNP. Mistake 3 -The idiots have no idea how to proceed. Never thought I would say this, but guys at @airtelindia are angels in comparison. At least the CCare.

  • efilingpro
    Efilingpo (@efilingpro) reported

    @JioCare Extremely disappointed with #JioFiber service. My internet has been down since morning. My service request has already been rescheduled 3 times, and the assigned engineer clearly refused to visit.

  • mitesh_bhagat
    Mitesh Bhagat (@mitesh_bhagat) reported

    @JioCare By the why please explain why does jio fiber app asks for convenient time slot of sending representative when it never follows it. It is always thrown to a two three days forward date.

  • MihirTalreja3
    Mihir Talreja (@MihirTalreja3) reported

    @JioCare Jio fibre wifi not working for past 3 days contacting customer support and they're just telling me to unplug the wire and plug it again no call support nothing my bill is also paid, pathetic and you guys won't even give me refund for my wifi not working since last 3 days

  • bntbgk
    CHOR-MUKESH AMBANI (@bntbgk) reported

    @JioCare You have proved that you called me and Jio network failed. But also proved that you do not ever care to refund but will send gundas to shut me

  • VishnuDhanuka
    Vishnu Dhanuka (Modi ka Parivar) (@VishnuDhanuka) reported

    @JioCare irrespective of so many calls and messages through DM your representative and your customer portal is bizzare i want to cancel the jio fiber now and more intrested in other service provider such as @airtel india Please tell me the procedure of cancellation

  • syuvitech
    Yuvaraj (@syuvitech) reported

    @JioCare Replied??? what is the solution for my issue??

  • jigarmchhaya
    Jigar M Chhaya (@jigarmchhaya) reported

    @reliancejio It seems you only answer if somebody shouts here right???? I am suffering since last 24 hours with network issue, and tried everything including messaging your personally here but no response. Now if I kick you here directly in your business line, you will respond

  • vedtiwari18
    desi style (@vedtiwari18) reported

    @JioCare You're not helping customers. It's been nearly a month, and I'm still receiving the same fake commitments and template replies instead of a real resolution. Such a pathetic customer experience.

  • Brijesh06991328
    Brijesh Gupta (@Brijesh06991328) reported

    @Jiocare It's been 48+ hours, and my broadband issue (No Heart Beat) is still unresolved. I've called customer care 8 times with no resolution. Request ID: SR00002MBDOW. Please resolve this urgently. #Jiocare #PoorService