Reliance Jio

Reliance Jio Outage Report in Santa Cruz, Mumbai Suburban, State of Mahārāshtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Santa Cruz, State of Mahārāshtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Santa Cruz, Mumbai Suburban, State of Mahārāshtra 03/20/2026 23:00

March 20: Problems at Reliance Jio

Reliance Jio is having issues since 04:10 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Santa Cruz, Mumbai Suburban, State of Mahārāshtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai and Thāne.

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City Problem Type Report Time
IndiaMumbai Internet
IndiaMumbai Wi-fi
IndiaMumbai Phone
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Santa Cruz, State of Mahārāshtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • JainManish123 Manish Jain (@JainManish123) reported from Mumbai Suburban, State of Mahārāshtra

    I have already msgd to port so in 2-3 days if problem is not resolved so I will port to @VodafoneIN or @reliancejio so it’s upto airtel to care for thier customer as 18-24 months time is not less which i gave to airtel

  • jugalshroff Jugal Shroff (@jugalshroff) reported from Thāne, State of Mahārāshtra

    @JioCare thanks for your third grade service for not resolving my #jiofiber issue which was raised on 19th Nov.

  • saithegreat09 1vs100天SÃÎ (@saithegreat09) reported from Mumbai, State of Mahārāshtra

    Mobile network of these Madarchod Bastards @JioCare @reliancejio is worst, so recharged with @idea_cares @Idea inki Maa ka Bhosda,they giving 2G speed at price of 4G, Both are ******* and i am going to discontinue both the services and port out.

  • tejasmody modienlightens (@tejasmody) reported from Mumbai Suburban, State of Mahārāshtra

    @TelecomTalk @VodafoneIN @Idea With all the competitors gone @VodafoneIN @Idea @airtelindia @reliancejio are going to increase the tariffs to newer heights.. hopefully their service and network quality should improve too

  • parinita10 Parinita H✨ (@parinita10) reported from Mumbai Suburban, State of Mahārāshtra

    The fight between phone companies is actually causing major network issues @airtelindia @reliancejio buck up! Vodafone might just win the ‘better network war’

  • PrabhatChandrat Prabhat Chandra (@PrabhatChandrat) reported from Mumbai Suburban, State of Mahārāshtra

    Dear Mr. @MukeshAmbanima You have really spoiled entire Telecom Sector of India for Stablish @reliancejio. Now you are requested to kindly maintain quality of service otherwise I will start # against @JioBrowser . This is my last request/warning. Regards @OfficeOfRSP @PMOIndia 🙏

  • vijendrashid Vijendra Shid (@vijendrashid) reported from Thāne, State of Mahārāshtra

    @JioCare It has been one day, no appropriate reply from customer care.

  • vijendrashid Vijendra Shid (@vijendrashid) reported from Thāne, State of Mahārāshtra

    @JioCare Issue still exists today. Kindly help

  • iamyoginvora Yogin Vora (@iamyoginvora) reported from Mumbai Suburban, State of Mahārāshtra

    @Saanjtweets @JioCare Are re...@airtelindia is even not able to reach out to me for resolving the issue! Imagine we call ourself Digital India😂🤣

  • PrabhatChandrat Prabhat Chandra (@PrabhatChandrat) reported from Mumbai Suburban, State of Mahārāshtra

    Dear Telecom operator @reliancejio @JioBrowser @jio I would request you to please check with your technical team.I found No Network in My House while using internet from My No922128203 I am Staying in MIDC Road No19 Andheri East. Behind Passport Office.Kindly look into this ASAP

  • jugalshroff Jugal Shroff (@jugalshroff) reported from Thāne, State of Mahārāshtra

    @reliancejio very poor Very very poor after sell service of #jiofiber. Raise a complaint regarding #jiofiber technial issue and as per the commitment i am still waiting the engibeer to rectified or resolve my raised concerned. @reliancejio dnt roll out any service when u dnt have

  • pj77in Pankaj Jain (@pj77in) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare jiofi was working perfect till yesterday, now Network shows red color on phishing power button. No Internet. I just recharged the SIM and is working well in Mobile so SIM and Network is OK. Fried resetting Jiofi, same situation, no internet.

  • sanjuryadav SANJAY YADAV (@sanjuryadav) reported from Thāne, State of Mahārāshtra

    @JioCare I m not getting network at cbd belapur station navi mumbai pls do something

  • Adnan_Ahemed Adnan Ahemad Patel (@Adnan_Ahemed) reported from Thāne, State of Mahārāshtra

    My take on this is after @reliancejio both the other player of telecom will bring back outgoing charges and I feel this is the only way to get out of the loss-making business and the whole talk about the losses is just to support their most probable future actions.

  • advyugalbhatia Yugal Bhatia (@advyugalbhatia) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio @JioTalks I had a prepaid Jio sim and the int. plan for calling UAE was Rs.6/min. Kandivali store officials convinced me port to postpaid as I would pay Rs.2/min to call UAE. Today I’m still paying Rs.6/mins after taking postpaid & neither they help nor call center.

  • jugalshroff Jugal Shroff (@jugalshroff) reported from Thāne, State of Mahārāshtra

    @JioCare Simple cable issue take taking 48 hours to resolve. What a pathetic service

  • naren107 Narendra khanna (@naren107) reported from Mumbai, State of Mahārāshtra

    @reliancejio JIO mobile coverage inside Mumbai local train is very bad, JIO user cannot make or use Data inside train while traveling. I had called many times to customer care and cannot understand the issue. My number is 9702036890. May I need to Port out soon

  • Milind__Patel Milind Patel (@Milind__Patel) reported from Mumbai, State of Mahārāshtra

    (Part 1) Been in #mumbai for a few days. Noticed the #jio network speed is too sh***y. Contacted @JioCare . They replied saying there's too much congestion(no sh*t sherlock) in my area and they are working hard in fixing that. So until they work hard, here's my easy fix to that.

  • JainManish123 Manish Jain (@JainManish123) reported from Mumbai Suburban, State of Mahārāshtra

    @TheRealMehul_ @reliancejio @JioCare @TRAI @JagoGrahakJago_ @ConsumerCourt_ U have done right choice as airtel is not caring for his customer Vodafone is best option @airtelindia @Airtel_Presence

  • iamyoginvora Yogin Vora (@iamyoginvora) reported from Mumbai Suburban, State of Mahārāshtra

    @Saanjtweets @airtelindia @reliancejio @VodafoneIN @MTNLOfficial I swear I am really in fix to shift my network soon! @airtelindia has stopped valuing longer relation with the customer. It’s become a scam. How much money they can extract from their customer.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • gaurav19mittal1 gaurav mittal (@gaurav19mittal1) reported

    @JioCare wrost and wrost serives data networki issue facing from last 2 days i have no another options....and no customer services no

  • insajay Re-tweeter 🇮🇳 (@insajay) reported

    My jio app is also not working with #facebookdown #instagramdown @JioCare

  • AmreshsawRNC अmResh🇮🇳 #NationFirst (@AmreshsawRNC) reported from Rānchī, State of Jharkhand

    @DivYaKiRaN05 @reliancejio why your network is too slow??? @JioCare

  • Mr21575683 Mr (@Mr21575683) reported

    Really disappointed and don't expected this type of service from @reliancejio switching to @airtelindia but don't send me a unique port code ,pl take a note @TRAI

  • khan_uniq Unique shamsher khan🇮🇳 (@khan_uniq) reported

    Hi @JioCare mere number 8619740362 jiocare 198 par call nhi lag rha hai network problem ho rhi h

  • mk_tufan21 Tufan (@mk_tufan21) reported

    @JioCare We already have a tower installed in my village , I was about to port on jio than when I used today it is so slow first fix that Village + post - Rangamatiya Dist - Bokaro,828134, Jharkhand

  • viren_0099 Viren dedhiya (@viren_0099) reported

    Myjio app not working @JioCare @reliancejio

  • SashankGuw Sashanka Chakraborty 🇮🇳 (@SashankGuw) reported

    Sorry @reliancejio, I accused you to be down until I realised the real culprit was FB & Co. 😢

  • DrMridulSarmah Dr Mridul Chandra Sarmah (@DrMridulSarmah) reported from Jorhat, Assam

    @reliancejio From yesterday pathetic Internet service. Instead of using balance showing nil. 10, 20, 0.2 KB/S speed.

  • BhavyaSingam2 Bhavya Singam (@BhavyaSingam2) reported

    @JioCare no network cant able do whatsp msg also..jio is reducing its speed.. It is working like 2g netwrok not like 4g..very slow network. Airtel is far better than jio.