Reliance Jio

Reliance Jio Outage Report in Santa Cruz, Mumbai Suburban, State of Mahārāshtra

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Santa Cruz, State of Mahārāshtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Santa Cruz, Mumbai Suburban, State of Mahārāshtra 01/18/2026 09:30

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Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Santa Cruz, Mumbai Suburban, State of Mahārāshtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai and Thāne.

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City Problem Type Report Time
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Phone
IndiaMumbai E-mail
IndiaMumbai Total Blackout
IndiaMumbai Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Santa Cruz, State of Mahārāshtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • iamrbajaj Rahul Bajaj (@iamrbajaj) reported from Mumbai Suburban, State of Mahārāshtra

    @airtelindia why is your service down in these times. Most of the other networks are working fine. We have a team who works round the clock in this pandemic to help out people and we are dependent on a strong mobile network and internet. #Airtel #pathetic #nonetwork @reliancejio

  • ashok_rastogi Ashok Rastogi (@ashok_rastogi) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Justin First admit that network is down since 17.5.2021. Attend it I have low hope . High brand value but low result . Sorry affairs.

  • prince_man11 Manish P Gawde (@prince_man11) reported from Mumbai Suburban, State of Mahārāshtra

    So if u go to @JioCare outlet and tell them u r hving a issue for cpl of hours on connectivity and if they wud contact the company , they teach u how it is not Thier job and your phone settings hve a issue...good going #jio

  • ParthMe72809497 Parth Mehta (@ParthMe72809497) reported from Mumbai Suburban, State of Mahārāshtra

    Really Bad services from @reliancejio ,since yesterday night ,my jio fiber is down,in my whole residence everyone's Jio-fiber is working except mine,i have advancely paid money for next month,I called the customer care they are like,there is outrage issue,

  • BhabalAtul Atul Digambar Bhabal (@BhabalAtul) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Can't use Internet & Voice call service.

  • ashok_rastogi Ashok Rastogi (@ashok_rastogi) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare I received my complaint has been attended. It is false claim . Still net is down. Please try to maintain trust in your brand . I am feeling helpless and want to shift to original service provider Airtel.

  • surajshetty70 Suraj Shetty (@surajshetty70) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio my internet services has been disrupted since past 4 days and there seems to be no solution only excuses and promises..

  • i_m_faa Farooque Khan (@i_m_faa) reported from Mumbai Suburban, State of Mahārāshtra

    Ok so it's been 4 days we are struggling to get network, will you compensate 4 days of no network in our plan?? @reliancejio @JioCare @TRAI

  • volneymyron Volney Myron (@volneymyron) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare we call the 198 no for complaints/issues & not to hear our postpaid usage, data balance, validity etc. We have the Jio app for that! Either tell us how to skip this unwanted time consuming IVR or pls stop it from your end! It is frustrating to hear that all the time!

  • Kim_Fernandezz Kimberly Fernandez (@Kim_Fernandezz) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare are your servers down? I have no network or data connection in Mumbai

  • ashok_rastogi Ashok Rastogi (@ashok_rastogi) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Still complaint is pending 'No internet'. I don't know how much time more it would take .

  • Kim_Fernandezz Kimberly Fernandez (@Kim_Fernandezz) reported from Mumbai Suburban, State of Mahārāshtra

    Hey @JioCare my aunt in Goa has NO NETWORK in her house and no this isn’t because of the cyclone, this has been the case for over a year. Can I please be assisted?

  • thakker5 Gaurav (@thakker5) reported from Mumbai, State of Mahārāshtra

    @KokborokL @JioCare Even worst service i am also feduo now.. they are not even rplying to my complaints now

  • beingpradysingh Pradip Singh 🇮🇳 (@beingpradysingh) reported from Mumbai Suburban, State of Mahārāshtra

    .@JioCare & .@reliancejio I have shared details with your team via DM as I am facing issues with my internet & calling capability. Why is there no one to help after taking details from me? Just fake commitment Jio believes in? #RelianceJio #Jio

  • ashok_rastogi Ashok Rastogi (@ashok_rastogi) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio #Jiofibre internet is down since yesterday morning still not rectified . Only assurance with revised schedule is mentioned. It seems serious problem. Tired of reporting .

  • riderbloke Nishchal Sharma (@riderbloke) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio My internet is down since morning. All work stuck. Not getting any response from your side. Sort it out asap

  • i_m_faa Farooque Khan (@i_m_faa) reported from Mumbai Suburban, State of Mahārāshtra

    Everything seems back to normal except @reliancejio @JioCare at Vasai..got network after 24hrs for just 30 minutes now it's gone again.

  • iamdhairya dhairya kajaria (@iamdhairya) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @reliancejio @reliancegroup internet on jio fiber is down since 36 hrs, I keep getting assurance that it will be fixed in 2 hrs but no resolution. #noservice #badinternet

  • iamdhairya dhairya kajaria (@iamdhairya) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Even after sharing all the required details on message I have got no replies or resolution.. Its been 2 days since the there is no internet. #badservice @reliancejio @reliancegroup

  • jmotwani Jahan Motwani (@jmotwani) reported from Mumbai Suburban, State of Mahārāshtra

    Is there a way I can cancel @HathwayBrdband right away and install some other broadband? @TataSky @JioCare not sure if I've tagged the correct accounts but please do help me out #Hathway #****

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • jakstamak JAKSTAM Allwin Kishore (@jakstamak) reported

    @JioCare worst service I've ever seen.. My daily data is not getting consumed but it's getting consumed from the voucher which I have purchased extra (6 GB data voucher). Trying to make complaints through jio customer care from the morning.. But no response at all..

  • anilkumar____ Anil Kumar (@anilkumar____) reported

    @LangaMahesh @ViCustomerCare Why suffer when you have an option to upgrade to a better network, Jio is best and it has maximum network coverage nationwide. @Jiocare

  • rahulsharmaa_12 Rahul kumar sharma (@rahulsharmaa_12) reported

    @JioCare #MukeshAmbani #jio just because of ****** 💩💩💩 internet I can lose my job. Can u all fix your internet supply. 6350613076 is jiofi phone number. Fix asap

  • tariqparvezkha1 tariq parvez (@tariqparvezkha1) reported

    @JioCare you have installed only 1 box in this area which can have 8 connection s and it is full, we have applied for new connection since last week and you people were not even focusing at all to this issue.

  • SameerS76755815 Sameer Sayyad (@SameerS76755815) reported

    @JioCare Jio Service down in Virar West for past 1 hour, @airtelindia

  • poojagoliya pooja (@poojagoliya) reported

    @JioCare jio fibre not working

  • Mr_Bachhawat Ankur Bachhawat (@Mr_Bachhawat) reported

    used to watch videos after videos on #ViMovies n now the network is soo pathetic that there are two pauses in every scene well done @VodafoneIN "Fastest Network" 😝 then used @airtelindia n @JioCare too... better not speak about them... #dacoit_indian_networks

  • Himanshunav7 Himanshu (@Himanshunav7) reported

    I can’t even see how much speed i am getting ? Coz can’t even connect to the servers @reliancejio @JioCare @reliancegroup fix this asap

  • RAHULPA95805404 RAHUL PAWAR (@RAHULPA95805404) reported

    @JioCare Plz solve your problem

  • gaurav1925 Gaurav Bothra (@gaurav1925) reported

    @JioCare I finally gave up on your poor internet and decided to switch from your network. I have paid a security deposit when I took your connection. How do I get it back ?