Reliance Jio Outage Report in Santa Cruz, Mumbai Suburban, State of Mahārāshtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours in Santa Cruz, State of Mahārāshtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Reliance Jio
Reliance Jio is having issues since 05:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (10%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Santa Cruz, Mumbai Suburban, State of Mahārāshtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Wi-fi | |
| Mumbai |
Internet | |
| Mumbai |
Wi-fi | |
| Mumbai |
Wi-fi | |
| Mumbai |
Internet | |
| Mumbai |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Santa Cruz, State of Mahārāshtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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Pankaj Yadav
(@thisispankajy) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare I completely understand but that's the challenge which you guys need to work upon. Millions of people commute on a daily basis, and find it really frustrating when the Internet/Call doesn't work well. Please work upon it.
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Manish Sherughar
(@sherughar) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare inhad request to port my number from MTNL i received msg about the process getting completed but still my number has not bee activated in your network
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Laxman Khirwar🇮🇳
(@LaxmanKhirwar19) reported
from
Mumbai Suburban, State of Mahārāshtra
Network issues in my area since 15 days. Not able to make & receive calls. @reliancejio @JioCare
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Ameya kulkarni
(@ameyakulkarni15) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio First give the proper service to existing connection! Fraud !!!!!
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Ameya kulkarni
(@ameyakulkarni15) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio @JioCare Fraud service ! Don’t believe in their offers! Its a lie !!
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Adif Lehry
(@Adiflehry) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare I have been trying to get my entire company on @reliancejio network but unfortunately The process is Super slow can some one reach out to me or my company @lehryvalves in Regards to this?
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Ameya kulkarni
(@ameyakulkarni15) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Again getting mail that my service request is getting delayed again! This is now so irritating that I want to burn that Jio router and wash away the ashes in the name of @JioCare to holy sea but guess what sea is also rejecting that stating it’s nothing but pollution!
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Bhumika Thakkar
(@bhumika_t) reported
from
Mumbai Suburban, State of Mahārāshtra
Ughh @JioCare will never improve, either shows 'Mobile network not available' or call gets disconnected within half a second you click on calling, basically never gets connected! This is literally standing on the edge of balcony,do I have to jump out for network now! @reliancejio
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Ameya kulkarni
(@ameyakulkarni15) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Still no progress nor a solution how one should keep the patience now ??? What do you mean by priority please explain mr.Sahil. You guys are nothing but bunch of ******** !!!
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Anubandhan
(@Anubandhan2) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare I have not received any updates on my complaints. Not receiving the signal on my Jio Fiber for the past 24 hours. Work has stopped. SR00001D122E
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Ameya kulkarni
(@ameyakulkarni15) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare What a lie!! If your team is dedicatedly working on this problem then it should have been solved in past 8 days. That’s what you call a dedication to fool your customers!
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Nkshah
(@Nkshah37005580) reported
from
Mumbai Suburban, State of Mahārāshtra
@vodafone @reliancejio @TRAI now it's become daily on regular basis, call drop, call not getting connected, calling party or ourselves can't hear eachother voice. Isn't there solution to this monopoly harrasment by these telecom Mafia/ goons.
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Nkshah
(@Nkshah37005580) reported
from
Mumbai Suburban, State of Mahārāshtra
@vodafone @reliancejio @TRAI now it's become daily on regular basis, call drop, call not getting connected, calling party or ourselves can't hear eachother voice. Isn't there solution to this monopoly harrasment by these telecom Mafia.
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Joel Kiny
(@joel_kiny) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare No Jio network at all in Matheran.
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Shubham Mishra
(@Shubham43862680) reported
from
Thāne, State of Mahārāshtra
@TRAI @JioCare Even though I have registered my phn no. for full DND,I still get at least 2-3 SPAM call daily. @TRAI please take some serious actions on network providers for not adhering to DND rules. Here are some SPAM nos. 080 3775 5150 0141 717 8553 022 4877 1600
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Mahesh M. Khandagale
(@Mahesh24509335) reported
from
Thāne, State of Mahārāshtra
Whats wrong with the @jio network !!?kahi bhi network nahi mil raha... Internet is also not working!! @JioCare @reliancejio
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Om N S
(@RL8668) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio #RelianceIndustries acquire customers and then give a damn....
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Dr. Vinit Gada
(@vinitgada93) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare do you use twitter bot to reply to customer tweets?
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binu_balachandran
(@binubala) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Have registered many times but customer care executive calls and says services are not available at your location from two years same been informed
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Pankaj Yadav
(@thisispankajy) reported
from
Thāne, State of Mahārāshtra
Dear @reliancejio team, We are heading towards the 5G spectrum, but even the 4G doesn't work properly. I'm unable to access the Internet and Call in the Mumbai local train. Would be really helpful if you fix it.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Swami Ji
(@SwamiJi95363663) reported
@reliancejio I HAVE A WI-FI DONGEL JIO COMPANY FOR 3-4 YEARS . NOW I am facing a connectivity problem. net proper doesn't work. no costumer care working. If you don't solve the problem then I will run a campaign against you on media and social media for your loot.
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Rajesh Gorana
(@rajeshgorana) reported
There are places in our country like my village where there is no mobile network coverage itself, wats the point of launching 5G and so on...if people suffering due to basic coverage not present in some part of the country @AshwiniVaishnaw @reliancejio @Airtel_Presence
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Dharma
(@dharmasuja) reported
@JioCare Always customer only need to understands you, but you never understand the pain of consumers.
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Ashok Mishra
(@ashoknarauli) reported
@JioCare I don't know why close my case without any resolution , my issue is not resolve yet and no anyone visit yet to check problem ,
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Mindy.Silva
(@MindySil1) reported
@JioCare There are 2 boxes in our building. Those connected to one box have no problem. We are connected to the 2nd box and keep having issues. How long does it take for the technician to come and take a look at what's wrong?
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jayveer singh
(@naruka_124) reported
@JioCare @reliancejio i m a jio user since launch time.The matter is that i m facing too much connectivity issue.Sometim out of reach my phone nd some time otp is not received My phon is ok.I m tired with this **** happening.Otherwise i have to choose another network option.
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Mindy.Silva
(@MindySil1) reported
@JioCare cannot believe it's not possible to talk to a customer service agent to file a complaint. All I'm getting is recorded messages telling me that my internet service is down. No way to file a complaint.
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Afzal Ahmed | NFT | Crypto
(@DigitalAfzal) reported
@JioCare #jiofibre Is **** 💩 No Proper Support , it's more than 5 days Engineer haven't visited to repair. Moving to airtel now
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ankita bahuguna
(@bahugunaankita1) reported
@reliancejio From last 2 days my net is not working...any valid reason...or just to make your customers frustrated.
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Naveen kumar
(@Rockners) reported
@reliancejio @reliancejio @JioCare Still my issue is not resolved, Please don't waste customer time and amount If you don't want to resolve my issue just inform me and don't want to refund Worse service and support Please don't choose jiofiber These people playing cheap tricks always