Reliance Jio outages and service status in Santa Cruz, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 3 outage signals in the last 24 hours around Santa Cruz, including 3 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received Aug 3, 9:49 PM GMT+5:30.
- Internet (61%)
- Phone (12%)
- Total Blackout (11%)
- Wi-fi (11%)
- E-mail (3%)
- TV (1%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Santa Cruz, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 4: Problems at Reliance Jio
Reliance Jio is having issues since 12:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Santa Cruz, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 21 hours ago |
|
Mumbai
|
Internet | 23 hours ago |
|
Mumbai
|
Wi-fi | 23 hours ago |
|
Mumbai
|
Internet | 1 day ago |
|
Mumbai
|
Internet | 2 days ago |
|
Mumbai
|
Internet | 3 days ago |
Nearby cities with recent reports
14 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Santa Cruz, Maharashtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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BHUSHAN (@im_bhushan2018) reported from Thāne, MaharashtraSince there's no response to the above complaint, I believe that customer respect is a last priority of @JioCare . Also, there's no luck on Request number SR00001GW3TU. Hence, I'll port my number to Airtel on 19th February giving enough time to porting process before plan expiry.
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Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare Intermittent connection loss!! I am done now take some effort to investigate open the ticket listen to what your representative has advised & then let me know on what grounds you have closed the ticket without providing resolution and none of you jerks making an effort to call me
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Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra@JioCare bas service My welcome offer not received I am not using 5g unlimited data With postpaid number My plan 399 9309855763
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Anil J. Chanchani (@chanchani_) reported from Mumbai Suburban, Maharashtra@JioCare Why Company is holding a Customer's Rs 10000/ deposit lying without any interest
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@reliancejio @JioCare You only hire Telecallers, Artificial intellect, but you don't have enough tower and service engineer to check the network compatibility.. it's daily pain ! Our day start with frustration. We are planning to go in consumer court @jagograhakjago
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Sonia Notani (@sonianotani) reported from Mumbai Suburban, MaharashtraNo customer care number. Emails got a few holding replies and then no replies. This is a critical service for us!! @reliancejio @JioCare
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DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra@JioCare Not able to connect with anyone for activation of my Jio fiber set top box and buying a wifi extender,, kindly help,sick of the service
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@JioCare @reliancejio your Sigma quality will never come.. such a degrade service daily i am facing despite several complaints you are just operating ur AI and phone technology i think u don't have enough tower and service engineer please close my service it's done now
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Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users are able to enjoy Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,
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UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra@JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks
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somnath (@GhoshSomu) reported from Mumbai, Maharashtra@JioCare @Nitaambani56 See this people are just robots, atleast give me a customer care number.
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Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra@ParikshitK_ @JioCare Facing this issue since the last few days
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Whistleblower-सिटी बजाओ📢 (@WhistleBlower_H) reported from Yashodham, MaharashtraJio 5g Service Net...Hahahaha. It seems to run at a speed of 2G. 5G Internet service is still not available in cities like Mumbai Metropolitan. Ambani company is fooling all Indians. @reliancejio @JioCare @TRAI
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Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra@airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.
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ROHAN GOHIL (@ROHANGOHIL) reported from Yashodham, Maharashtra@JioCare All the iphone user are facing the same issue please solve it as soon as possible or u guys will lose all the customers
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Naresh Pawar (@Iamnareshp25) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare Pathetic experience facing from last more than 15 days about network issue. Also make complaint no response. Same calling today costomer supporter hold me for senior assistant then disconnected even not connecting me proper. #Shame
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Dr. Ashish S. Hattangdi (Ph.D) (@ashishhattangdi) reported from Yashodham, Maharashtra@JioCare i wanted to Port our family numbers from prepaid to postpaid family plan. No response from website etc. Pls help
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare now it's finish.. let's disconnect!! Network is the soul of Mobile device now a days i am carrying body without soul... poor network, poor service 😔 unsatisfied!!
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Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra@JioCare jio 5g welcome offer not applied Service not good Because prepaid number 5g available But postpaid is 5g not available 😡😡😡😡😡😡😡😡
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Abhishek Bansal (@abhishek49345) reportedWant to convert my Jio number from Postpaid to Prepaid. Is there any way to do it online, or is visiting a Jio Store the only option? The stores here are almost always overcrowded—perhaps because many users are facing network-related issues. All dues have been cleared. The number I want to convert was part of a family add-on plan, and any remaining dues on the primary account will also be cleared. Looking for a simple and hassle-free migration process. @JioCare @reliancejio @TRAI
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Sagar Poojara (@SagarPoojara) reportedPathetic service by @JioCare @RelianceJio! 3 days passed since complaint (1st Aug) & status is stuck "On hold" with ZERO response. 😡 📌 Request ID: SR00003CX3NT 📌 Issue: NO HEART BEAT Fix this ASAP! #JioCare #JioAirFiber #BadService
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Aryan Raj (@aryanankit_raj) reported@JioCare @JioCare You reopened the service request and the engineer will again just call me and mark the request as resolved just like what happened today. There should be repercussions for behavior like this, the engineer is disconnecting my calls whenever it connects showing intention.
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Er AR Saiyad 🇮🇳 (@ARSaiyad) reported@JioCare @reliancejio Our JioFiber in Ahmedabad has been down for over 1 month. Multiple complaints and service requests have been raised, but every time we're promised a technician visit and no one comes. We've paid for the service but received nothing. Resolve this immediately.
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Shailesh Agarwal (@shail_agarwal_) reported@JioCare The issue was resolved but I was charged for the wire. If Jio will charge for these low quality replacements every time then it will not make any sense to continue with Jio. Also these issues occur frequently.
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Suhiti Sheth (@suhiti) reportedShould have chosen @airtelindia over @JioCare I regret choosing Jio as my internet service provider. It is ridiculous how I am struggling to connect with a human since a month.
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pavan pola (@pola33322) reported@JioCare Customer should be paid in advance for service but refund is not issued even after 45 days I waited all these days without complaining
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Dhawal Vasavada (@dhawalvasavada) reportedRespond to our issues urgently - why this ignorance towards simple rectifiable issues in ahmedabad @JioCare
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Rahul Thakur (@iamrthakur) reported@JioCare I've already paid an extra ₹2,200 on top of my existing plan, yet I'm left without service and without any support. Is this how customers are treated? This feels like a scam. Worst customer service experience I've ever had. #JioFiber #CustomerService
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UB (@umvibh) reported@JioCare @reliancegroup @JioCare at its best. Making a mockery out of the customer.