Reliance Jio outages and service status in Santa Cruz, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 7 outage signals in the last 24 hours around Santa Cruz, including 7 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 5, 8:43 PM GMT+5:30.
- Internet (65%)
- Wi-fi (16%)
- Total Blackout (8%)
- Phone (7%)
- E-mail (2%)
- TV (1%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Santa Cruz, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 5: Problems at Reliance Jio
Reliance Jio is having issues since 04:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Santa Cruz, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, and Mumbai Suburban.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Total Blackout | 2 hours ago |
|
Mumbai
|
Internet | 7 hours ago |
|
Mumbai
|
Wi-fi | 9 hours ago |
|
Mumbai
|
Wi-fi | 10 hours ago |
|
Thāne
|
Internet | 10 hours ago |
|
Mumbai
|
Internet | 14 hours ago |
Nearby cities with recent reports
20 recent signals
2 recent signals
1 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Santa Cruz, Maharashtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra@JioCare Pls share the number of the area division city level supervisors. This is not done. Every two days the network is down and we keep bearing with it. What quality of service is this??? @TimesNow
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Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, MaharashtraHow should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio
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Anil (@Alwaysanil_) reported from Mumbai Suburban, MaharashtraMy earlier request for engineer was for 5-6 pm slot 4 feb Since due to Some issue from jio application they didn't consider that SR, Please take a note of new SRN SR00001HEDMK I am having my lecture at 7 pm @_MukeshAmbani @JioCare @reliancejio
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SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra@JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio
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Vaibhav Gupta (He/Him/His) (@vaibhav30gup) reported from Yashodham, Maharashtra@LnTFinance even after having #DnD activated, still receiving numerous calls for loan offers. Can u please give me an explanation? I raised my concern multiple times with @JioCare and the complaint falls on Deaf years. @TRAI can u take some action. This is a serious violation.
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श्रीनिवास शर्मा (@shriniwas07) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare @ImAtulKansal We are following since 6 months for the installation of cable for Jio Fiber. No service is being received from you.
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare I think this 15 times I have forwarded my house details... Why the same sop has been following? Can't you come here and check network
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Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare Why should I again revert when I am telling you issue isn’t fixed and I have given you ticket number which captures every details then why you keep on asking me. Please advise what has been done to fix this issue till date?
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Naresh Pawar (@Iamnareshp25) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare Pathetic experience facing from last more than 15 days about network issue. Also make complaint no response. Same calling today costomer supporter hold me for senior assistant then disconnected even not connecting me proper. #Shame
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Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare Intermittent connection loss!! I am done now take some effort to investigate open the ticket listen to what your representative has advised & then let me know on what grounds you have closed the ticket without providing resolution and none of you jerks making an effort to call me
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somnath (@GhoshSomu) reported from Mumbai, Maharashtra@JioCare @Nitaambani56 See this people are just robots, atleast give me a customer care number.
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Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra@JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.
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Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra@reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare Even Jio fiber speed is bad after upgrading to Rs 999 plan
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shah (@shah7543) reported from Mumbai Suburban, Maharashtra@reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet
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Vikas Shaw (@VikasShaw16) reported from Mumbai Suburban, MaharashtraMay I know any genuine contact person number I want to install mobile network tower in Mumbai on my rooftop @reliancejio @airtelindia @VodafoneGroup
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare You can call and keep talking what I need is an solution for my problem where is that?? It doesn’t take 3 days to solve an internet problem?? I will wait until tomorrow morning 9:30, if you can resolve it, superb, if not please let me know how can I surrender the devices
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radhe radhe (@ricaopowel214) reported from Andheri, Maharashtra@JioCare why there is no network in Andheri East. Near mogra station. Since morning, there is issue in the network. Pathetic network.
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SARFRAZ ANSARI (@sarfrazansarii) reported from Mumbai Suburban, MaharashtraHii @JioCare My Phone Is 5G My Jio Sim Is 5g But it not showing 5g Please Help me
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Vin (@psychedelic604) reported from Yashodham, Maharashtra@JioCare why had the jio network suddenly become so back. Browsing on the phone has become a task.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Shikha Srivastava (@angelshikh) reported@JioCare @reliancejio such a pathetic service. I have ordered a new sim using self kyc service from My jio app. The sim was ordered on July 3, 2026, Friday at 11:20 Am. It was supposed to be delivered between 24 and 48 hours. But I have received the product even after 48 hours.
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ajaycatt (@ajaycatt07) reported@JioCare Kindly look into this matter urgently and provide a permanent resolution. This level of service is highly disappointing for a customer who has been facing issues since the day of installation. (5/7)
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Manish Shahi (@manishcodes) reported@JioCare pathetic service in Gorakhpur on an 100 mbps plan getting 1-2 mbps speed neither voice calling is good nor your internet.
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Rohit Ronee (@rohitholmes) reported@JioCare service registered multiple times,but no one cares from jio fiber. Service request Id:SR00002MBOEM Please look into the issue!
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Aman Shah (@AmanSha72844101) reportedHi @JioCare @reliancejio, I need urgent help with my broken internet connection. It's been over a month with zero resolution. 🔴 My Jio internet completely stops working every time there's a power cut in my area — and power cuts are frequent here, so I lose internet constantly. 🔴 I've raised multiple complaints with Jio customer care, but there's been NO improvement at all. 🔴 First I was told it'll be fixed by 2 July, then pushed to 5 July, and now I'm being told it'll take 3 MONTHS?! That means the recharge I just did is basically useless if I can't even use the service. 🔴 We have 4 Jio users in our house — none of our connections work properly, and one of them has NO network at all. What's the point of paying for a 5G plan when I can't even use basic internet? Please fix this on priority. This is unacceptable for a paying customer. #JioDown #JioNetworkIssue #ReplyJio
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Amit (@amitgo) reported@JioCare Home internet is out. Complaint raised but unattended for three days. I'm receiving calls from your call centres assuring me that the engineer is on his way but no one has bothered to turn up. The time slots are being reassigned on their own and still not being honoured.
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Manoranjan Acharya (@acharya_manu) reported@JioCare my service request for jiofibre SR00002MBR9M not attended after lapse of 1 hours. It is a regular feature of breakdown. Do the needful
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Tarun (@Tarun62462148) reported@JioCare location tranfer issue
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Yash Javiya (@yash__javiya) reported@JioCare @reliancejio I have also contacted customer care multiple times, but every time I received different and misleading information. No delivery executive has contacted me or attempted delivery.
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Shubham Kumar (@Shubham87151518) reported@JioCare Sir i am using jio phone 1 but your jio phone recharge plan 91 not support no - 6202710437