Reliance Jio outages and service status in Santa Cruz, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Santa Cruz, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 21, 9:18 AM GMT+5:30.
- Internet (58%)
- Wi-fi (13%)
- Phone (13%)
- Total Blackout (11%)
- E-mail (3%)
- TV (1%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Santa Cruz, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 21: Problems at Reliance Jio
Reliance Jio is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Santa Cruz, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, and Mumbai Suburban.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Wi-fi | 9 minutes ago |
|
Mumbai
|
Internet | 18 hours ago |
|
Mumbai
|
1 day ago | |
|
Mumbai
|
Internet | 1 day ago |
|
Mumbai
|
Wi-fi | 2 days ago |
|
Mumbai
|
2 days ago |
Nearby cities with recent reports
22 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Santa Cruz, Maharashtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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its me PANKAJ (@sandandstories) reported from Yashodham, MaharashtraI always wonder why people don’t make @reliancejio there first number. It got the answer. It’s a task to get through a real person on the customer care, first they will give you gyaan on what all are included in your plan and then no option to talk to a real person @JioCare
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Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra@JioCare RT news channel is not working on jio fiber.Please help
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare @JioFanClub @reliancejio I have raised an issue and complaint number was given , without anyone visiting the complaint is closed and I’ve got an sms saying problem resolved. How on earth is it possible to check hardware from the backend pathetic service I must say
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Vaibhav Gupta (He/Him/His) (@vaibhav30gup) reported from Yashodham, Maharashtra@LnTFinance even after having #DnD activated, still receiving numerous calls for loan offers. Can u please give me an explanation? I raised my concern multiple times with @JioCare and the complaint falls on Deaf years. @TRAI can u take some action. This is a serious violation.
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ROHAN GOHIL (@ROHANGOHIL) reported from Yashodham, Maharashtra@JioCare All the iphone user are facing the same issue please solve it as soon as possible or u guys will lose all the customers
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श्रीनिवास शर्मा (@shriniwas07) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare @ImAtulKansal We are following since 6 months for the installation of cable for Jio Fiber. No service is being received from you.
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vishnu agarwal (@agarwalvishnu) reported from Mumbai Suburban, Maharashtra@JioCare No solution to my complaint yet...
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Vikas Shaw (@VikasShaw16) reported from Mumbai Suburban, MaharashtraMay I know any genuine contact person number I want to install mobile network tower in Mumbai on my rooftop @reliancejio @airtelindia @VodafoneGroup
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Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare Intermittent connection loss!! I am done now take some effort to investigate open the ticket listen to what your representative has advised & then let me know on what grounds you have closed the ticket without providing resolution and none of you jerks making an effort to call me
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Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare No one has called me no technician has visited and issue is resolved wow you guys are amazing all companies should learn this skill from you without calling/visiting customer and addressing their concerns to resolve issues!
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Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra@JioCare I want to port my no to onther service provider. Your complaints number 198 not working. Your customer support worst on Twitter too.
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare You can call and keep talking what I need is an solution for my problem where is that?? It doesn’t take 3 days to solve an internet problem?? I will wait until tomorrow morning 9:30, if you can resolve it, superb, if not please let me know how can I surrender the devices
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Mainudeen sumro (@Msumro_) reported from Mumbai, Maharashtra@JioCare I'm already in support area and using supported device with 2999 recharge
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Animesh Sunita Dada (@AnimeshK11) reported from Ghātkopar, Maharashtra@JioCare Mumbai 400086 Ghatkopar Nityanand Nagar Full areas Bad Jio network 😡😡😡 fully harassment.... Shame on you jio @reliancejio
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nj (@navinjk11) reported from Mumbai, Maharashtra@JioCare @reliancejio No response yet to my requests 3rd in the day why so slow ?
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मॅथ्यू अँटनी|Mathew Antony|മാത്യു ആന്റണി (@mathewmantony) reported from Mumbai Suburban, MaharashtraIt's been 2 days @reliancejio internet services is down in Bandra.Apart from the consistency in giving SMS updates that service is not restored,there is no uptime. Will they also give billing reduction to all the subscribers.All are saying that no human interface at all.
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Vin (@psychedelic604) reported from Mumbai Suburban, Maharashtra@JioCare need help with jio fiber connection. SSID is not showing up and calling your customer care is no help either. Kindly help
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare tv channels on Jiofiber giving trouble,at times some channels disappear,my plan is 150 Mbps,stb needs to be checked
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Devarshi Barot (@devarshibarot28) reported from Mumbai Suburban, Maharashtra@JioCare I had activated and was using Jio 5G welcome offer. My plan was about to expire and I'd recharged with new one before it gets expired. After the shift to new plan my welcome offer is no longer there. Kindly help.
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@reliancejio @JioCare You only hire Telecallers, Artificial intellect, but you don't have enough tower and service engineer to check the network compatibility.. it's daily pain ! Our day start with frustration. We are planning to go in consumer court @jagograhakjago
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Rajveer (@rajveersingh165) reported@jitendraverma__ @JioCare @airtelindia At every controversy people threaten to “switch” the network but no one actually does that.
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SAROJ KUMAR NAYAK (@snayak2468) reportedReceived a call from +91 77357 20684 for a Jio Fiber connection. Paid ₹4,443.46 + ₹863 on 17 July 2026, but no installation has been done and the person is not responding. Request **@JioCare** to investigate and resolve this issue. #JioFiber #ConsumerRights @jio_fiber
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Chandra (@chandra20dec85) reported@JioCare 6+ months. Voucher Generated ✅ Redeemed ✅ Service Request Created ✅ Installation ❌ Customer Support ❌ Resolution ❌ Still paying ₹599 every month. Is this the level of service Jio provides? @reliancejio
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Madhu kiran Arja (@ccdsiu) reported@JioCare @JioCare This has been happening for the last 2 months, and despite multiple complaints, the issue remains unresolved. Also, this is the 3rd network outage I have experienced this month alone. Please update your records immediately and assign the ticket to an active engineer
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Gaurav (@gravyhravi) reportedrepresentative spoke to me. As a paying customer, I expect respectful communication and a genuine effort to resolve my issue. I request @JioCare to look into this matter, arrange a replacement for the faulty remote if required, and ensure better customer service. Kindly resolve
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Mrutyunjay Gopal (@GopalMrutyunjay) reported@JioCare @reliancejio After raising a complaint, the network problem has become even worse. Internet speed is extremely slow, and voice calls are also being affected. This is the kind of service we are receiving from Jio?
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Sharad Vishwakarma (@areysharad) reported@reliancejio @JioCare YOU GUYS SUCK! Your customer support sucks, WHY IS IT SO DIFFICULT TO REQUEST FOR REMOVAL OF A WIFI CONNECTION???
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Humble God (@HumbleGodMyst) reported@JioCare Wifi not working again for past 2 days. And I scheduled a request for today, which you guys automatically changed to afternoon tomorrow. Worst Service in the world. Thank God I switched to Airtel last month. Its good Jio is just a backup now.
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Dr. Dhruv Chopra (@Dhruvch11) reported@JioCare I have shared the details, again tried to connect on the toll free number and pre recorded message is being played.. it's a sheer misuse and arm twisting tactics.. payment and don't get service @DoT_India Please look into it
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મેઘાવી આચાર્ય (@MJacharya1) reported@JioCare @reliancejio Paying for 30 Mbps but getting only 3-7 Mbps! Multiple complaints ignored. Engineers loop-reschedule visits, and tickets get closed automatically without any resolution. Fix this scam!🔴 Current Open SR: SR00003BQCJ9