Reliance Jio outages and service status in Santa Cruz, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 4 outage signals in the last 24 hours around Santa Cruz, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received May 3, 4:47 PM GMT+5:30.
- Internet (53%)
- Wi-fi (18%)
- Phone (15%)
- Total Blackout (8%)
- E-mail (4%)
- TV (1%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Santa Cruz, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 3: Problems at Reliance Jio
Reliance Jio is having issues since 12:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Santa Cruz, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Airoli, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 2 hours ago |
|
Mumbai
|
TV | 4 hours ago |
|
Mumbai
|
Wi-fi | 8 hours ago |
|
Mumbai
|
Internet | 22 hours ago |
|
Mumbai
|
Wi-fi | 1 day ago |
|
Mumbai
|
Internet | 2 days ago |
Nearby cities with recent reports
24 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Santa Cruz, Maharashtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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satish tiwari (@satishtiwari81) reported from Mumbai Suburban, Maharashtra@reliancejio @RelianceEnt @reliancegroup kindly take notice that jio fibre team had assured us free connection to society.but after 2 month of service started.there is no response from team .feeling cheated from jio fibre .from Satish tiwari veermahal chs lalbaug 9820464853
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare Not able to watch IPL and Sony channels since 5 days,no service from Jiofiber, shocking state of affairs
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Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra@JioCare RT news channel is not working on jio fiber.Please help
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Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, MaharashtraHow should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio
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Sonia Notani (@sonianotani) reported from Mumbai Suburban, MaharashtraNo customer care number. Emails got a few holding replies and then no replies. This is a critical service for us!! @reliancejio @JioCare
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Anil (@Alwaysanil_) reported from Mumbai Suburban, Maharashtramy jio fiber is not working i also complained and booked for engineer service but still no response received. @JioCare @JioFibre @reliancejio
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Arnab Kanti Ghosh (@ArnabKantiGhosh) reported from Yashodham, MaharashtraI have a #jiofiber broadband. But I think the router is bad. Beacause the 5Ghz band is good the whole flat but the 2.4Ghz band is only available when I stand infront of the router. Also no response from the local team. This much bad service is not expected from @reliancejio.
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare one thing is for sure will never port to @reliancejio as their executive couldn't call in more than 5 days. It's their 5g service
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Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra@JioCare Everytime I am given this same vague replies and no concrete resolution. Huge mistake that I ported out from Airtel to Jio for such sub standard network and more so for such pathetic service experience as no one in Jio ever listens. Such arrogance
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@JioCare @reliancejio your Sigma quality will never come.. such a degrade service daily i am facing despite several complaints you are just operating ur AI and phone technology i think u don't have enough tower and service engineer please close my service it's done now
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Naresh Pawar (@Iamnareshp25) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare Pathetic experience facing from last more than 15 days about network issue. Also make complaint no response. Same calling today costomer supporter hold me for senior assistant then disconnected even not connecting me proper. #Shame
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Hitendra (@hd_hitendra) reported from Mumbai Suburban, Maharashtra@JioCare pls arrange a call from your team for jio tv..... I couldn't find the option for closing of scheme and initiating the refund for #fiber. Pls help.
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somnath (@GhoshSomu) reported from Mumbai, Maharashtra@JioCare @Nitaambani56 See this people are just robots, atleast give me a customer care number.
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Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra@JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.
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Shashikant Pandey #CRPF (@CAMANDO007) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Do we have any network issue at Vakola Datta Mandir Dmello Comp. Last few days network and calling capacity of Jio getting worst. Could you pleas make some alternate arrangements or let know to port out if you not able to provide solutions.
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,
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DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra@JioCare In my jio fiber plan,of Rs 999,I am getting a speed of 31 and 25 ,when it is supposed to be 150 or whereabouts, what is the reason for slow speed ? Please check
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare Even Jio fiber speed is bad after upgrading to Rs 999 plan
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Praveen Kushwaha (@praveenkushwaha) reported from Yashodham, Maharashtra@JioCare Pathetic service from Jio fibre. Everyday internet down fpr 5-6 hours in Kandivali West area.
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nj (@navinjk11) reported from Mumbai, Maharashtra@JioCare @reliancejio No response yet to my requests 3rd in the day why so slow ?
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Cp Choudhary (@CpgChoudhary) reportedJio charges full money from its customers but fails to provide even basic service quality.The network is so poor that making calls and using the internet has become extremely difficult. Despite repeated complaints, there has been no improvement. This is unacceptable @reliancejio
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R Malsawmtluanga (@Amewase) reported@reliancejio How can we watch with your Network No signal/no Service in Mizoram, Serchhip
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PAWAN KUMAR SAINI (@pawankumar2010) reported@JioCare @SACHINHERWADE2 My JioFiber +91911353666368 with registered mobile no 9258598825 facing challenging without internet service,but there is no any response from customer care & service engineer visited,they put on hold my complaint.
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R Malsawmtluanga (@Amewase) reported@reliancejio Can you make good service in Mizoram No Signal all day For 1 week.. Now call me, 9402106043 2 May. 2026 796181 pincode @reliance
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Nikhil Anand (@nikhilxanand) reportedHi, Please discontinue and close my jiofibre service i don't need it anymore fibre number: +91-1131525536 Kindly do it asap and collect your router from my registered location. @JioCare @reliancejio
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Partha Neog (@partha_p_neog) reported@JioCare Your agent confirmed JioFiber availability, took ₹1200 & installed connection. Now engineer says not serviceable. Internet not working. Need fix or full refund ASAP.
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Amit Prakash (@docamitoph) reported@jassneetsingha Yes I have faced this never recharging jio ever for more than a month at a go absolutely pathetic service @JioCare
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नवीन गुप्ता सनातनी (@Ngupta4468) reported@JioCare @reliancejio Poor service experience and poor service team No one have to address I request switch from jio to another because they have no care to customer
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Shazia Sharieff (@shaz041190) reported@JioCare such pathetic service. I want to cancel my new JioAirfiber connection request and get refund to my bank account. I’ve been trying to call the customer service since 30 mins now and the don’t know what their job is. They put me on hold and disconnect the call
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Dr Sudhir Butke (@MereRomRomMeRam) reported@reliancejio Mr Anuj Jain ..highly disappointed with the Jio FIBER services. My jio fiber is not working since yesterday & I have registered My complaint yesterday only but not resolved yet. Pathetic service. The issue is UNRESOLVED.Request No. SR000034TCEZ @jiocare help !!