Reliance Jio

Reliance Jio Outage Report in Santa Cruz, Mumbai Suburban, State of Mahārāshtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Santa Cruz, State of Mahārāshtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Santa Cruz, Mumbai Suburban, State of Mahārāshtra 03/24/2026 19:05

March 24: Problems at Reliance Jio

Reliance Jio is having issues since 10:30 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Santa Cruz, Mumbai Suburban, State of Mahārāshtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai and Thāne.

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City Problem Type Report Time
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Total Blackout
IndiaMumbai Internet
IndiaMumbai Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Santa Cruz, State of Mahārāshtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • HiralalNikhil Nikhil Hiralal (@HiralalNikhil) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio my number constantly shows either out of coverage or not able to connect..I can't find a way to reach your help desk..I have prepaid of 1 year..if I port the number will my balance be gone or shifted? I better shift to Vodafone

  • amoljvm Amol Sharad Hadkar (@amoljvm) reported from Mumbai, State of Mahārāshtra

    @JioCare @reliancejio extremely bad network at my #WorkPlace in Mindspace, Airoli. Request you fix the network issues here or I am planning to switch. This is affecting my regular calls.

  • electronics87_f Munna M (@electronics87_f) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio Very poor network jio is providing to customer all time buffering 9823359786 I suggest people not to buy jio sim I m facing problem u also will suffer it's my big mistake that I have done recharge of 1yrs

  • PritiFernandes Priti Fernandes (@PritiFernandes) reported from Mumbai Suburban, State of Mahārāshtra

    Since the past 2 months there a jio fibre connectivity issue every single day. 70% of the day it isn't working or with bad network. Worst customer service. Reliance is just a money making racket in every sector. #breakthemonopoly #failed @reliancejio @JioFiberVoice

  • pravin3243 pravin jain 🇮🇳 (@pravin3243) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @reliancejio @TRAI my complaint id SR0000196OGX . past 10 days call drop problem yet not solve. customer care same answer past 3 year ..we work on network #Shameful #jio

  • Vikramalways4u Vikram Sharma (@Vikramalways4u) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio @JioTalks Hi your net is not working properly in vasai east

  • vinitgada93 Dr. Vinit Gada (@vinitgada93) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Jio fiber not working. Every few days facing some or the other issues. Worst experience with jio. Pls resolve urgently!!! @reliancejio

  • Ashishthapa1993 Ashish Govind Thapa (@Ashishthapa1993) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio @JioSaavnCare I am the Vip Member of JioSavvn and from last 2 months my Caller-toon is not changing so please help me out regarding this already had complait register twice but not resolved yet.

  • VithalaniKrunal krunal vithalani (@VithalaniKrunal) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare jio not working in mumbai suburbs from last 2 days.. wtf..,😡😡😡 this is not the service we expect..

  • MaheshAnshu Mahesh Singh (@MaheshAnshu) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @reliancejio @jiocareindia Pls do take care for Jio Network in Area Vasai to Virar. Everytime when Electricity Disconnects From Mseb, same time jio's network stopped working. This is happening continuously from last two months.

  • BeszgarSana Sana Beszgar (@BeszgarSana) reported from Mumbai Suburban, State of Mahārāshtra

    Worst network ever @JioChat @reliancejio @JioTalks Bad customer service Pathetic connection #Frauds There is no way to get in touch with them

  • sri_maverick maverick_sri (@sri_maverick) reported from Mumbai Suburban, State of Mahārāshtra

    My prepaid JIO fiber account is not functioning , can you help please @reliancejio @JioCare my TV NET ALL ARE OFF AND YOUR TOLL FREE NUMBER IS ALSO NOT WORKING,@reliancejio

  • _raghav2000_ Raghav Maheshwari (@_raghav2000_) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @reliancejio Very bad service. Have calling issue. Called the customer care but very rude behaviour. Number 9820217677. Please solve my problem fast.

  • MerulVora MERUL RAJESH VORA (@MerulVora) reported from Bhāndup, State of Mahārāshtra

    Low network coverage still persist @JioCare @reliancejio

  • bhumika_t Bhumika Thakkar (@bhumika_t) reported from Mumbai Suburban, State of Mahārāshtra

    It's so f**king annoying to keep telling every single person I live on an island with X in my network and hence I can't call you and you can't hear me even if in case your call gets connected! As always @JioCare will reply and do nothing, the same they are doing since 2 years

  • MrCrypto_69 Mr.Crypto (@MrCrypto_69) reported from Mumbai, State of Mahārāshtra

    @JioCare need ur urgent intervention here- I have recharge with 666 thrice, due to some jii app issue twice refunded and 3rd time recharge process with wrong 601 pack. Connected with Cust team yesterday but the resolution was not satisfactory.

  • DrAneesaK Dr Aneesa Kapadia (@DrAneesaK) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio @JioChat worst customer service I have every encountered. Was chatting with a jio chat agent and waiting patiently for 20 minutes only for them to disconnect the chat. What a waste of time. I was better off with @Vodaphone4

  • bhumika_t Bhumika Thakkar (@bhumika_t) reported from Mumbai Suburban, State of Mahārāshtra

    After every complaint @JioCare calls constantly and sends ppl to 'check' the location and then do nothing about it! It's been 3 years! And they keep repeating the same

  • RaJMSonawane Raj Sonawane (@RaJMSonawane) reported from Mumbai Suburban, State of Mahārāshtra

    Just day one of using internet #VodafoneIdea after long gap of years (forced recharge to keep number active), I am already missing internet speed of #RelianceJio.@reliancejio Reason why VI losing customers is the poor service! @ViCustomerCare

  • MrCrypto_69 Mr.Crypto (@MrCrypto_69) reported from Mumbai, State of Mahārāshtra

    @JioCare Hi, but it was not my fault. This wrongly process from ur side.pls chk and fix or else I’ll move for better service. 🙏

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • AkashRa99000637 Akash Rawat (@AkashRa99000637) reported

    @reliancejio please provide your network in FRI Campus....since we have only airtel network comes in shisham hostel area so we are forced to port to Airtel from jio.

  • RishiRa43445694 Rishi Raj (@RishiRa43445694) reported

    @reliancejio Jio is cheater Inrequested to refund my deposit but they are not refunding and even not collecting the device...cheater company. I have shared my complaint several time but they making fool.

  • ScarfaceVarun Varun Nair 🇮🇳 (@ScarfaceVarun) reported

    @JioCare Responded with details. Plz help.

  • KushalBhatia15 Kushal Bhatia (@KushalBhatia15) reported

    @HathwayBrdband @airtelindia @reliancejio #hathway u must change ur tagline from India’s Best Broadband Services to India’s Worst Broadband Services # airtel n Jio requested to expand their Fiber services to Rohini Sec-25 Delhi 🙏🏻🙏🏻

  • SindhiSanjay संजू (@SindhiSanjay) reported

    @JioCare @hirendra_kahar Agar 4G ka thikana nahi hai aur chale hai 5G test and roll-out karne. Same is problem at our location too, poor network of Jio

  • harinair1989 Hari Nair (@harinair1989) reported

    @akanand1982 @JioCare @JioFiber9 And the worst part is that even their call centre employees are rude and unapologetic.. plus they have no idea who will pay for the customer's missed days.. their response to everything is "our technician will visit." absurdly absurd

  • JakhmolaAbhi Abhi Jakhmola (@JakhmolaAbhi) reported

    Here is serious issue about my jio fiber connection.location dehradun banjarawala .I paid 1500 jio representative harsh Agarwal this person didn't response after take my my money @JioCare @reliancejio

  • iamtanganiya Mahendra (@iamtanganiya) reported

    @reliancejio Never seen pathetic services like you, I moved to jio from voda, I think that's my mistake, I am on call with your CC and she put me on hold from last 20 min, this kind of services you are providing

  • SrutiRaizada Sruti Raizada (@SrutiRaizada) reported

    @JioCare I think you should have that returned to my number not dealer. Worst...

  • Durgapr46815846 Durgaprasad (@Durgapr46815846) reported

    @johnpaulraj @reliancejio I will tell you exactly what will happen now, they will make you wait for months and relocation will not happen, then you will cancel the connection and they will take months to pickup the device, and they will take years to refund.