Reliance Jio Outage Report in Santa Cruz, Mumbai Suburban, Maharashtra
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
Problems in the last 24 hours in Santa Cruz, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at Reliance Jio
Reliance Jio is having issues since 12:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (60%)
- Wi-fi (15%)
- Phone (12%)
- Total Blackout (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map Near Santa Cruz, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 24 hours ago |
|
Mumbai
|
Wi-fi | 2 days ago |
|
Mumbai
|
Internet | 3 days ago |
|
Mumbai
|
Internet | 3 days ago |
|
Mumbai
|
Internet | 4 days ago |
|
Mumbai
|
Wi-fi | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Santa Cruz, Maharashtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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Manthan Kakkad (@Manthan_Kakkad) reported from Mumbai Suburban, Maharashtra@JioCare you guys seems to be a fraud. If we discontinue you jio fiber connection in the trial period you will refund full deposit. If we be loyal and continue and post sometime we discontinue your service you will deduct installation charges. Cannot understand why?
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Poonam Ralh (@iPoonamRalh) reported from Mumbai Suburban, Maharashtra@JioCare whats wrong with your service re.. im not able to make phone calls. I got recharge done recently.
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Gunjan Agarwal (@GnjnbjjAgarwal) reported from Mumbai Suburban, Maharashtra@JioCare My subscription ends on 11th. It will be a good riddance.Your last response was 5days ago.Other than that there has been no action at all. My problem continues as it is.3 moths of suffering for no fault of mine is really too much in this age of technology.Keep it up @reliancejio
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🔆NIKHIL DUDHE🔆 (@nikhilvdudhe) reported from Thāne, Maharashtra@JioCare Its really frustrating to know that none of the representative understand the issue i am facing..
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गणपतसिंह राठोड़ अरणू (@RathoreGanpat) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio network issue pls resolve another we will switch. Will try Wi-Fi calling also but not properly useful
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Kamlesh Vaidya (@Kamlesh38379772) reported from Mumbai Suburban, Maharashtra@JioCare Are you really willing to have me on your board? No phone call received so far. If you are not in a position to provide me required information, please let me know. I will have another service provider for me
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PRANOY CHAUAAN (@PRANOY_CHAUAAN) reported from Mumbai Suburban, Maharashtra@JioCare Constantly facing network issues every time I call you coustomer care I get one repeat statement ( heavy congestion in your area we require 6 months to solve your issues) is this how you function if 4G is this worst 5G would feel like 2G or even E #jio
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🔆NIKHIL DUDHE🔆 (@nikhilvdudhe) reported from Thāne, Maharashtra@Jio_Offl @JioCare Team its been more than a week that the payment to install the set top box is made, but there is no response from the team for installation. Also the customer care agents are unable to understand the issue. Please resolve asap.
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Dr. Vinit Gada (@vinitgada93) reported from Mumbai Suburban, Maharashtra@JioCare do you use twitter bot to reply to customer tweets?
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Anubandhan (@Anubandhan2) reported from Mumbai Suburban, Maharashtra@JioCare I have not received any updates on my complaints. Not receiving the signal on my Jio Fiber for the past 24 hours. Work has stopped. SR00001D122E
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Ameya kulkarni (@ameyakulkarni15) reported from Mumbai Suburban, Maharashtra@JioCare Again getting mail that my service request is getting delayed again! This is now so irritating that I want to burn that Jio router and wash away the ashes in the name of @JioCare to holy sea but guess what sea is also rejecting that stating it’s nothing but pollution!
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Ameya kulkarni (@ameyakulkarni15) reported from Mumbai Suburban, Maharashtra@JioCare What a lie!! If your team is dedicatedly working on this problem then it should have been solved in past 8 days. That’s what you call a dedication to fool your customers!
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Kshitij Sanghani (@KshitijSanghani) reported from Mumbai Suburban, Maharashtra@reliancejio it has been 2 years since we all jio users have collectively complaining about zero network at lodha Park worli mumbai. Your appellate officers are blatantly closing complaints without resolving them. Before u move to 5g pls be kind enough at providing 4g networks
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SUNIL TAVATE (@Sunil_Tavate) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare Call drop issue has increased now till date know one has resolved my issue. What are you up to ?
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Joel Kiny (@joel_kiny) reported from Mumbai Suburban, Maharashtra@JioCare No Jio network at all in Matheran.
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Mayank (@mayanks_shah) reported from Mumbai Suburban, Maharashtra@reliancejio worst of the worst mobile service. I have 65 days left & 5.6 gb data to be used, still they've disconnected my service saying Sim validity expired. Its a headache with such nuisance service
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binu_balachandran (@binubala) reported from Mumbai Suburban, Maharashtra@JioCare Have registered many times but customer care executive calls and says services are not available at your location from two years same been informed
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Gunjan Agarwal (@GnjnbjjAgarwal) reported from Mumbai Suburban, Maharashtra@reliancejio Extremely horrible customer service.People please do not take this at all!!!
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Sudip Bakshi (@SudipBakshi16) reported from Mumbai Suburban, Maharashtra@reliancejio Due to unforeseen circumstances, there is a delay in the restoration of JioFiber services for Service ID 2235579386 in your area. Please be rest assured that our team is constantly working to reore the same on priority. Services are likely to get restored by 13-08-2022 07:02 AM
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Badri (@suvibadra) reported from Mumbai Suburban, Maharashtra@JioCare I have wasted my time in explaining all this to your JioFiner agent. She understood the issue, promised to solve the issue, and vanished soon after that. Track her in your company and ask her these Q? Looks like you guys are not keen to resolve ? @reliancejio @_MukeshAmbani
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Bharath (@Bharath_trader) reported@JioCare LoL, check DM how many times I have raised concerns regarding network issue. For more than 8 -12 months i have hardly used your service and kept reaching customer care for solution.
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Moses Stevens (@immosesstevens) reported'No Service' of @JioCare in Varanasi. Network completely down from last 1 Hr. What's wrong @JioCare ? #jiodown #noservce @TRAI
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bishwa (@bnayak267) reported@JioCare 9090165296 please contact me for issue
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Vikas Balwant (@VikasBalwant5) reported@JioCare From 6th august today it is 27th august but the problem is not resolved yet!!! Will it happen in this birth?
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amresh kar (@amreshkar4) reported@reliancejio @ConsumerReports I am unable to connect with ur customer service.I need ur help.
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Alok Tripathi (@TAlokTripathi) reported@reliancejio @JioCare Dear jio team I'm writting to inform you that every evening I'm facing very slow internet speed even at that time we cannot open any website , please have a look into this issue and try to resolve this issue asap..
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Naveen k Singh (@NaveenkSingh6) reported@MukeshAmbani06 @reliancejio @JioCare after lot of complain no improvement & one of worst team jio team. No time to change operator from jio to Airtel.
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Abhishek Mahajan (@isvsaa_shunpike) reportedPathetic Reliance Jio Fibre customer care support, struggling from 1.5 months and started communcating via mail and dropped 21 mails but still kind of automated replies are being provided by them @reliancejio @JioCare
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RKO (@RKO970) reported@JioCare I ain't sending you any DM. That I have done so many times in the past. Let other people know how much problem we face after recharge. I have made so many complaints to you, but no action has been taken so far. First complaint was made on 28 Jun 21
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Jeet Verma (@JeetVer2025) reported@reliancejio @JioCare You have been horrible 🙏🏻