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Reliance Jio

Reliance Jio outages and service status in Santa Cruz, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Santa Cruz, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 29, 3:45 PM GMT+5:30.
  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 14% Total Blackout (14%)
  • 5% Phone (5%)
  • 2% E-mail (2%)
  • 2% TV (2%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Santa Cruz, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 29: Problems at Reliance Jio

Reliance Jio is having issues since 06:30 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Santa Cruz, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, Mumbai Suburban, and Airoli.

CityProblem TypeReport Time
Mumbai Internet 9 hours ago
Mumbai Wi-fi 1 day ago
Mumbai Total Blackout 2 days ago
Mumbai Internet 2 days ago
Mumbai Internet 2 days ago
Mumbai Internet 3 days ago

Nearby cities with recent reports

Mumbai

16 recent signals

9 hours ago
Thāne

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Santa Cruz, Maharashtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • GhoshSomu
    somnath (@GhoshSomu) reported from Mumbai, Maharashtra

    @JioCare @Nitaambani56 See this people are just robots, atleast give me a customer care number.

  • HarshJaiwant
    Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, Maharashtra

    How should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio

  • praachinh
    praachi (@praachinh) reported from Mumbai Suburban, Maharashtra

    @reliancejio @DoT_India @TRAI Jio has been unnecessarily charging me for Netflix subscription which i have deactivated in Sept 2022.When i called the customer care services they said charges are correct and nothing can be done.I request the telecom authorities to help me in this

  • shreyplaysYT
    LFO Shrey Plays (@shreyplaysYT) reported from Mumbai Suburban, Maharashtra

    What is it with @reliancejio @PlayApex ping problems. Every alternate game the ping is at above 200ms. So annoying nd irritating.

  • satishtiwari81
    satish tiwari (@satishtiwari81) reported from Mumbai Suburban, Maharashtra

    @reliancejio @RelianceEnt @reliancegroup kindly take notice that jio fibre team had assured us free connection to society.but after 2 month of service started.there is no response from team .feeling cheated from jio fibre .from Satish tiwari veermahal chs lalbaug 9820464853

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @reliancejio @JioCare it's frustrating time, taking twice the recharge but not given one single improvement in the jio... Everyday we are facing issue! I am not expecting such delay in service from Jio.. the more we raise whistle blow the more you are ignoring us big shame...

  • PrashantMello
    Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra

    @JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....

  • CelestinPillai
    Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra

    @JioCare Why am I not getting 5G even though it is available at my location? Other users are able to enjoy Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.

  • iPoonamRalh
    Poonam Ralh (@iPoonamRalh) reported from Mumbai Suburban, Maharashtra

    @Airtel_Presence I mistakenly recharged my number for 666 but i never got it coz I have ported my number to @JioCare . Can you pls look into this. Recharge did via @Paytm

  • navinjk11
    nj (@navinjk11) reported from Mumbai, Maharashtra

    @JioCare @reliancejio No response yet to my requests 3rd in the day why so slow ?

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,

  • WhistleBlower_H
    Whistleblower-सिटी बजाओ📢 (@WhistleBlower_H) reported from Yashodham, Maharashtra

    Jio 5g Service Net...Hahahaha. It seems to run at a speed of 2G. 5G Internet service is still not available in cities like Mumbai Metropolitan. Ambani company is fooling all Indians. @reliancejio @JioCare @TRAI

  • sarfrazansarii
    SARFRAZ ANSARI (@sarfrazansarii) reported from Mumbai Suburban, Maharashtra

    Hii @JioCare My Phone Is 5G My Jio Sim Is 5g But it not showing 5g Please Help me

  • devarshibarot28
    Devarshi Barot (@devarshibarot28) reported from Mumbai Suburban, Maharashtra

    @JioCare I had activated and was using Jio 5G welcome offer. My plan was about to expire and I'd recharged with new one before it gets expired. After the shift to new plan my welcome offer is no longer there. Kindly help.

  • VikasShaw16
    Vikas Shaw (@VikasShaw16) reported from Mumbai Suburban, Maharashtra

    May I know any genuine contact person number I want to install mobile network tower in Mumbai on my rooftop @reliancejio @airtelindia @VodafoneGroup

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @cankkasera @JioCare @reliancejio Hi I have face call and network both issue... I have just recently port the network candle is only ,1 available. Despite following up no improvement... जियो मैने क्यों लियो... Abhi Aisa lag raha he

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare No one has called me no technician has visited and issue is resolved wow you guys are amazing all companies should learn this skill from you without calling/visiting customer and addressing their concerns to resolve issues!

  • sonianotani
    Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio 5 days since registering entity on trueconnect and making a payment. Received invoice and email saying registered but we cannot move forward. Multiple complaint raised on email. Extremely frustrated! Urgent support needed

  • shuks1986
    ajay (@shuks1986) reported from Yashodham, Maharashtra

    @JioCare @TRAI having problems in voice call Too much disturbance with jio network i just got back to jio from Airtel but same problem with the same number

  • AnimeshK11
    Animesh Sunita Dada (@AnimeshK11) reported from Ghātkopar, Maharashtra

    @JioCare Mumbai 400086 Ghatkopar Nityanand Nagar Full areas Bad Jio network 😡😡😡 fully harassment.... Shame on you jio @reliancejio

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • NirmalyaPaul12
    Nirmalya Paul (@NirmalyaPaul12) reported

    @JioCare Repeated network issues for the last 6–7 months despite multiple complaints. No resolution, and reaching a customer care executive has become nearly impossible. Customers deserve better service than unanswered complaints. #Jio #NetworkIssue

  • prasanth13_d
    Prasanth D (@prasanth13_d) reported

    @JioCare I switched to esim but still not able to call or anything. 12 hrs happen , signal is showing and the device is not registered Not receive any call from ur side to activate the esim Quickly resolve the issue .

  • mazaharakhtar
    mazahar akhtar (@mazaharakhtar) reported

    @JioCare That time has already passed please dont play games with customer like this.🙏🙏🙏🙏👇

  • BhagvaDhwaj
    Niraj (@BhagvaDhwaj) reported

    Even after getting costly recharge done I am not getting internet network on @reliancejio This is the 3rd day I am suffering with this problem. Very frustrating @JioCare

  • miteshkunwar90
    Mitesh kumar (@miteshkunwar90) reported

    @JioCare meri jio sim lost ho *** h customer care charge 50 rupiya bola tha but My store wale 250 bol rah h

  • devesh_ray
    Devesh Ray ❁ (@devesh_ray) reported

    Dear @reliancejio I am writing to express my deep frustration regarding the prolonged delay in the installation of my Airfiber connection. Despite completing the registration process and paying the advance fee of on 12.5.26, the service has still not been installed NO0001DEGECW

  • MohdWaseemIdr
    Mohd Waseem (@MohdWaseemIdr) reported

    @_MukeshAmbani @JioCare @ConsumerCom It has been a very pathetic and disappointing experience once again.Kindly look into this matter seriously and arrange a permanent resolution at the earliest.

  • Nishant1624
    Nishant Bhardwaj (@Nishant1624) reported

    @reliancejio i have the jio fiber connection from last more than 5 years.. even with such ling standing relation when i am raising compain customer care irritating by teaching process by passing call fron 1 to other n not even ready to tk complains. Request to kindly look into.

  • TechSahilTaneja
    साहिल तनेजा (@TechSahilTaneja) reported

    @JioCare Waiting for the resolution. 🙏

  • Rockstar_rahil_
    Rahil Hassan |راہل حسن (@Rockstar_rahil_) reported

    Did a recharge from @GooglePayIndia to @reliancejio but the jio has denied that they have not received it both are denying help now I visited branch for chargeback but they aslo denied as payment was done by gpay lite and the transactions details of gpay lite are not reflecting