Reliance Jio

Reliance Jio Outage Report in Santa Cruz, Mumbai Suburban, State of Mahārāshtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Santa Cruz, State of Mahārāshtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Santa Cruz, Mumbai Suburban, State of Mahārāshtra 03/26/2026 20:25

March 26: Problems at Reliance Jio

Reliance Jio is having issues since 12:10 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Santa Cruz, Mumbai Suburban, State of Mahārāshtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai and Thāne.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Wi-fi
IndiaMumbai Wi-fi
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Santa Cruz, State of Mahārāshtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • KhnAhaan Ahaan Khn (@KhnAhaan) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio Not good network

  • Aafi89535143 AftaB KhaN (@Aafi89535143) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare very poor network jio in Mumbai govandi

  • Anish90 Anish Gupta (@Anish90) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Hi @JioCare @reliancejio I have DMed screenshots and spoken to your customer care (who was clueless on how to deal with this issue on iOS products). Still no resolution!

  • Aafi89535143 AftaB KhaN (@Aafi89535143) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare jio user's very disappoint bad network problem

  • Ronak2693 Ronak Gupta (@Ronak2693) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare your sales execs have not been installing and Broadband connections after taking Payment a week ago. Neither do they answer calls. Please help Shubham : 085919 34493 ; Dinesh : +91 89285 24187. No one is helping

  • TheVinodNair Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare have send you a DM with frequent long time facing issues with your @reliancejio Fiber Broadband Connection. I am expecting a response and a resolution sooner than later. If not then switching over to another SP is the next step I am going to take.

  • Aafi89535143 AftaB KhaN (@Aafi89535143) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare India no 1 poor network in Mumbai 400043

  • miraroadmeme Miraroadmeme (@miraroadmeme) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Baatein badi badi abhi tak no solution. Worst service.

  • njraj70 Niraj (@njraj70) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare There is communication gap from your ground staff. Next problem is non accessibility with the team. You know cable work at terrace done for 2 months. Connection must be done from your end. Nothing moving. You must take help from our members to make understand other bldg. (1/2)

  • rahilkhan15 Rahil Khan (@rahilkhan15) reported from Mumbai Suburban, State of Mahārāshtra

    @ayushkkr @airtelindia @reliancejio Same here The worst network provider is #Airtel

  • Noel24031975 Noel (@Noel24031975) reported from Mumbai Suburban, State of Mahārāshtra

    What the hell is wrong with jio network can anyone tell me @reliancejio

  • Rosy_Nair Rosy (@Rosy_Nair) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Apologise but your network does not work locally tpo in my circle so that leaves Jio out.

  • Alokvidyarthi Alok Vidyarthi (@Alokvidyarthi) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Have already shared many times in DM, but not getting any resolution. Kindly check the Inbox first dear Kashypi.

  • crewnamic ✈️ (@crewnamic) reported from Mumbai Suburban, State of Mahārāshtra

    Really disappointed with the @reliancejio JIO FIBER. I want to unsubscribe from your plan. Kindly guide me and give me my refund. Really bad service.

  • rahulbaria18 rahul baria (@rahulbaria18) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio @JioCare My complaint num is SR0000EIIXO my RMN is 8080340004 i have complaining from last 1 month no one is coming to pickup the device please kindly help me as soon as possible.

  • durafe_nakul Durafe Nakul (@durafe_nakul) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare without providing any resolution is customer service representatives allowed to disconnect the calls?

  • VIkramV33715956 VIkram Varma (@VIkramV33715956) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare I am not able to access the 5G network in my phone. I have Vivo v23Pro 5G Pls help

  • yogesh_tadge Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, State of Mahārāshtra

    @airtelindia @JioCare need fiber connection but even after many attempt both the service providers are not providing services at Goandevi Dongri, Andheri West - 400058 need help

  • KhnAhaan Ahaan Khn (@KhnAhaan) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio @exploreIMC Bad products

  • RahulMe88387223 Rahul Mehta (@RahulMe88387223) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio @JioCare @JioFiberChennai I have been facing a jio fiber issue for the last 3 days and the whole building is facing the same issue and everyone has complained about it but the complaint has not been solved and is still pending. Service Request Number SR00001ELT5W

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • ratanmedhi6 Ratan Medhi (@ratanmedhi6) reported

    Hi @JioCare I am facing call ended problem from 6 months but the problem still not solved?😞😞 Please solve this problem🙄

  • L789Linga Linga kamalakar (@L789Linga) reported

    @JioCare @reliancejio *JIO FIBER* Name: Harshavardhan Mobile no: +918688408425 Jio Fiber connection is *N00000JRQ310* The order and payment of *RS.2824* has been done two days prior but there is no response from the Harsha Vardhan and by his team head the services are very bad,

  • life_is_once desi_mojito (@life_is_once) reported

    @JioCare @reliancejio Hey, I have dual band Jio fiber router 4g and 5g. 5g Internet is always coming but while connecting to 4G it says Internet Not available. Please help . My devices are not working that support only 4g. Please resolve the issue

  • Narendr079 Narendra ।।आर्यवर्त ।। || महारुद्र|| (@Narendr079) reported

    Good service @vodafone @reliancejio

  • Hemanth49723497 Hemanth K (@Hemanth49723497) reported

    Hey @TRAI recently jio complained about porting issue and you issued a rule to offer sms in low recharge plans. Now I am complaining about @reliancejio network issues in our area, I raised many complaints during the last 1.5 year.But there is no solution yet. 1/3

  • IamAjYa अजय: (@IamAjYa) reported

    @JioCare @reliancejio I DMed you my issue, please take action and respond. Thanks. Your speed sucks btw. But since couple of weeks network is inconsistent even 50m away from the tower

  • ininderjeet inder (@ininderjeet) reported

    @JioCare Pathetic service provider You ppl make fool of the customer by giving false comittments and incorrect plan. Just looting money in the name of good fiber internet service, going to surrender the connection.

  • KantarajT Adv. (Dr.) Kantaraj Tavane (@KantarajT) reported from PETROL BUNK ORR, State of Karnataka

    @JioCare We are paying for the service. So if the service is not good what should one do? Change the service provider. Don't be patient with ruthless service provider. Isn't it? You must be doing the same!?

  • Ajaykumarfluppy Ajay kumar verma (@Ajaykumarfluppy) reported from Noida, Uttar Pradesh

    @JioCare I could not place request for relocation. Request on phone is banned. On jio app moment I fill my pin it shows ghaziabad and not noida and does not take noida adress. Even C care could not help. How to relocate

  • Veera_Devoleena Veera ❤️Devoleena (@Veera_Devoleena) reported

    @JioCare pathetic customer service.. There's no option to talk to the customer care executive tried a lot Called 199,198 as well I need a call back...