Reliance Jio outages and service status in Santa Cruz, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 6 outage signals in the last 24 hours around Santa Cruz, including 6 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received May 6, 1:07 PM GMT+5:30.
- Internet (56%)
- Wi-fi (18%)
- Phone (13%)
- Total Blackout (9%)
- E-mail (2%)
- TV (1%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Santa Cruz, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 6: Problems at Reliance Jio
Reliance Jio is having issues since 12:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Santa Cruz, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Airoli, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 1 hour ago |
|
Mumbai
|
Internet | 2 hours ago |
|
Mumbai
|
Internet | 6 hours ago |
|
Mumbai
|
Wi-fi | 16 hours ago |
|
Mumbai
|
Internet | 18 hours ago |
|
Mumbai
|
Internet | 24 hours ago |
Nearby cities with recent reports
29 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Santa Cruz, Maharashtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare tv channels on Jiofiber giving trouble,at times some channels disappear,my plan is 150 Mbps,stb needs to be checked
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UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra@JioCare @reliancejio #jiofiber #worstinternet service provider net down past 12 hours in our area and yet cannot resolve the issue
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare @JioFanClub @reliancejio I have raised an issue and complaint number was given , without anyone visiting the complaint is closed and I’ve got an sms saying problem resolved. How on earth is it possible to check hardware from the backend pathetic service I must say
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Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra@JioCare I want to port my no to onther service provider. Your complaints number 198 not working. Your customer support worst on Twitter too.
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Ramdoot Ashu (@dhi_ashu) reported from Yashodham, MaharashtraHey @JioCare I am facing internet related issue from a couple of days contact the customer care but not got any response pls solve the issue @reliancejio
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Anil Menon (@anil_anilmenon) reported from Yashodham, Maharashtra@JioCare @reliancejio @AndheriLOCA I have 2 personal and 1 Corporate JioFiber internet connection. The internet connection is down on a regular basis. Yesterday the internet service was not available from 12pm to 7pm. Today again there is no internet connection since 12pm
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somnath (@GhoshSomu) reported from Mumbai, Maharashtra@JioCare @Nitaambani56 See this people are just robots, atleast give me a customer care number.
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Mitesh Saraf (@miteshsaraf78) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare Hey when is #Mumbai getting #5G really sick of this useless currant network 😡
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shah (@shah7543) reported from Mumbai Suburban, Maharashtra@reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet
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Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio 5 days since registering entity on trueconnect and making a payment. Received invoice and email saying registered but we cannot move forward. Multiple complaint raised on email. Extremely frustrated! Urgent support needed
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare one thing is for sure will never port to @reliancejio as their executive couldn't call in more than 5 days. It's their 5g service
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LFO Shrey Plays (@shreyplaysYT) reported from Mumbai Suburban, MaharashtraWhat is it with @reliancejio @PlayApex ping problems. Every alternate game the ping is at above 200ms. So annoying nd irritating.
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Kaushal (@kaush31886) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio this is happening second time. Suddenly internet and router stop working. And the best part is JIO service person will attend my request on 15th march? Seriously ? Soo fast ? dominance is dangerous in market ..its true. @HathwayBrdband was better. 😔
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Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Jio Fiber internet Not working since 1st February 2023 time: 7pm, but no response received about restoring of the connection. #jiofiber #Jiodown
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BHUSHAN (@im_bhushan2018) reported from Thāne, MaharashtraSince there's no response to the above complaint, I believe that customer respect is a last priority of @JioCare . Also, there's no luck on Request number SR00001GW3TU. Hence, I'll port my number to Airtel on 19th February giving enough time to porting process before plan expiry.
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Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra@reliancejio jio fiber isn’t working properly in Kopar Khairne. Please fix asap
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Anil (@Alwaysanil_) reported from Mumbai Suburban, MaharashtraMy earlier request for engineer was for 5-6 pm slot 4 feb Since due to Some issue from jio application they didn't consider that SR, Please take a note of new SRN SR00001HEDMK I am having my lecture at 7 pm @_MukeshAmbani @JioCare @reliancejio
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Nishant Mody (@modynishant) reported from Mumbai Suburban, MaharashtraDear @reliancejio we just bought a new jio sim and it’s showing enter network unlock code. We only have 3 attempts left. Kindly guide.
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Nidhaye Phand (@nidhayephand) reported from Yashodham, Maharashtra@JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare Inspite if registering a new complaint this afternoon at 12:30 I was been told that an engineer would visit by 3pm and it’s already 5pm but nobody here and also no communication, is this truly a 5G experience which you’ll claim??? Poor customer service
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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महावीर मीणा मूंडली (@MahaveerMoondli) reported@JioCare Sir, you and your Jio team have been giving the same answer since two years, since August 2024, but the problem of our village has not been solved till now. Why are the consumers being ignored?
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gowthamazure (@gowthamazure) reportedCustomer care ? When can I speak to a person who is not a bot , what kind of terrible pathetic company that you are running @JioCare I am working from home , my whole job requires wi fi . If this is not fixed by tomorrow I will shift to @airtelindia I don’t really need your servi
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KanSin (@kanika_sin3478) reported@JioCare @kiranthomas2000 @jagograhakjago Pls help. My refund has been stuck for more than 17 days. It’s a big amount. It’s not correct to withhold money. The customer care does not care and it’s absolutely pathetic.
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Prasanth (@prashanthacia) reported@JioCare Ch..thiyah thing is our network. Call drop frequency is god damn high in your postpaid **** u fraud ********.. @airtelindia is much better
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SR (@SR012016) reported@jio_fiber @JioCare Dumb and blind No response on calls No response on mails no reponse on X. Bahut hi vahyaat service hai jio ki particularly in sec 102 GGN Taken advance payment for new connection and absconding
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shashank shekhar (@shashanksh93) reported@reliancejio , i had raised multiple request for jio broadband connection, however I’m not getting any call from the engineer. Instead his phone is coming switch off. Please let me know if you’re able to complete my request or not? Or i have to find another service provider
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anurag srivastava (@Anu_raglko) reported@JioCare @reliancejio you guys keep raising service requests with no use..for single refund 10+ service request are raised and none of them provide any resolution.. I just asked for escalation metrix but that is also not shared yet..@JioCare is not at all helpful.
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g (@gautamkuma27221) reported@JioCare I have a jio wifi connection at home from the last 4-5 months which worked properly in the beginning then the issue of connection lost for 1 minute occurred every 20-30 minutes and now I am facing connection lost for 10-20 minutes in every 20-30 minutes. Do the needful
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Akash Puri (@puriakash5152) reported@JioCare City: Akbarpur, District: Ambedkar Nagar State: Uttar Pradesh, Pincode: 224152 Location Pin: 26.4713269, 82.4160731 Jio Number: 9140254112 Alternate Number: 9696196365 Please check and resolve this issue as soon as possible.
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Kanishk (@kosakanishk) reportedeven no changes even after repeated complaints to the representative after call. If possible do create another case too and do help in getting this resolved as early as possible Wifi number : +91-4435585097 @reliancejio @JioCare