Reliance Jio Outage Report in Santa Cruz, Mumbai Suburban, State of Mahārāshtra
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours in Santa Cruz, State of Mahārāshtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 01: Problems at Reliance Jio
Reliance Jio is having issues since 06:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (59%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (11%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Santa Cruz, Mumbai Suburban, State of Mahārāshtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Internet | |
| Mumbai |
Internet | |
| Mumbai |
Internet | |
| Mumbai |
Internet | |
| Mumbai |
Internet | |
| Mumbai |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Santa Cruz, State of Mahārāshtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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Raju Chandwani
(@Rajuchandwani) reported
from
Thāne, State of Mahārāshtra
@JioCare My issue is still not resolved, as I have mentioned I had paid security deposit of ₹ 2500/-, for connection & your executive Mr Abdul knows I had taken to show it to members of the complex. I returned all devices in orig box. Still ₹750/- is balanced to be received.
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NikhilPVyas हिंदु
(@VyasNikhilP) reported
from
Mumbai Suburban, State of Mahārāshtra
@MukeshAmbanima @reliancejio @JioCare #reliancejio #MukeshAmbani waiting for my set top box from 29-5-21 till not received and not getting proper reply from Customer care my order no DV000000I0EZ
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NikhilPVyas हिंदु
(@VyasNikhilP) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Now I am decided to quit #Jio #JioFiber @reliancejio making full to customer further I want to inform you that I am going to disconnect your connection passing from my society
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Dhaval Muchhala
(@DMuchhala) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio I paid 1500₹ for a Jio connection - it's more than 30 hours no one has called or come for the installation. Reliance has always been a thief and the name will never be in trust books. You guys suck, plz refund me back the money @ril_foundation
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NikhilPVyas हिंदु
(@VyasNikhilP) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Soon means after I cancel my Set top box and who is responsible for not delivery on time can you allow extention of plan for delay in delivery of set top box #JioFiber #jio #reliancejio @MukeshAmbanima
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wahid raza
(@wahid970) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Hi facing issue of unable to receive any incoming call from Jio or any other network users to my number. This is going from last 20 days, every one who calling me through internet, they are saying that my number unavailable or out of coverage area or not reachable.
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DILIP BOHRA
(@DLEAPB) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare @fiber_jio Your customer care is worst literally no solution only IVR keep on engaging us for hours and no solution at all . Pls arrange a call back.
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Mohit vasu
(@vasu_mohit) reported
from
Mumbai Suburban, State of Mahārāshtra
I have changed one of the sim also but still facing the same issues. You & your useless ads of being the best network is totally baseless. Provide us a one time solution or else Will port all the SIM cards to @reliancejio
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P
(@RKREALTO) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare @ashkrit_dubey Ur network is poor. What will do setting
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RAHUL AWARI
(@RAHULAWARI) reported
from
Thāne, State of Mahārāshtra
@JioCare do you provide any welcome offer for airtel customer port in to Jio. Pls let me know. I have my porting code ready. As don't want to loose my 75 days recharge value pending with airtel number.
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Sagar Wagh
(@Pastelcode2) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio please stop messin with people and if they choose to reject your service please improve rather than frustrating them even more. And customer service when approched hang up after seeing your account. This is illegal
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Muzammil Sayani
(@muzammilsayani) reported
from
Thāne, State of Mahārāshtra
@JioCare @reliancejio unable to change my esim to my new phone. Visited the Jio store spoke to the online tech support both teams are unable to solve the issue . It’s surprising how the processes are taken so lightly
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Bharat Mahesh Bafna
(@bharatbafna) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare I Regret Your Paid Service given to Customers is Zero, Jio for Giving Free 30 Days Trial Service is Excellent Quality once Customer's is blocked Myself Since 22 May is having No network Zero service even complaint unattended from Fifteen Days refund or adjust My Recharge
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umesh yadav
(@umeshya20796540) reported
from
Mumbai, State of Mahārāshtra
It's really difficult to understand postpaid my jio application where customer service deny you request no one helping @reliancejio @TRAI @DoT_India in my device prepaid n post paid both getting charged n billing also active dnt to whom tho clear my concerns.
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Kalpesh Bhogale
(@BhogaleKalpesh) reported
from
Thāne, State of Mahārāshtra
@JioCare please help to port my BSNL two gsm numbers because last 15 days BSNL network not working in my area VIRAR EAST Katkari Pada
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DILIP BOHRA
(@DLEAPB) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Your customer care is worst literally no solution only IVR keep on engaging us for hours and no solution at all . Pls arrange a call back.
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नितीश रमेश डोकरे
(@DokreNitish) reported
from
Mumbai Suburban, State of Mahārāshtra
This is for the 3rd time in 2 months. . My Jio Fibre Internet Connection is not working properly... And even after complaining... No Service Engineer has visited since past 2 days.. Please Help.. @JioCare @JioFibre @reliancejio #JioFiber #Mumbai #KandivaliEast
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Sanket Ambre
(@BeingSanket1992) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare I have sent you one query on DM. I have raised one SERVICE request to install Jio Setup box but not getting proper updates. Could you please help me!
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【UAK】🇮🇳
(@thebigggshow) reported
from
Thāne, State of Mahārāshtra
Hey @JioCare @reliancejio is your Broadband service available at the following pin code 401107?
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Ashok Binnani
(@ashokbinnani) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio @JioCare Hello Jio, Lockdown is lifted in Mumbai when will yours get lifted ? Your services are completely knocked down…out of order since more than days ! Prior to that you services were available alternate days … please do something and restore the connection 🙏
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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धनंजय
(@dhananjay372) reported
@JioCare it's been more than 3 days your internet is not working and customer support is also not good. Worst network
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SandipLoya
(@SandipLoya) reported
@JioCare @reliancejio Dear Sir, Thanks for your Prompt Response. My Concern is to Find a Solution by incorporating a Technical Step for Errors Done Manually (TYPO). I am not asking my Money Back. @TRAI I am asking for Process Improvements.
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chia 👑 at the shaadi with louis
(@28sunshine_) reported
@perfectpearls13 @JioCare yes it said services are down then i called from another number and they picked up instantly 😭
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Sanjay Kumar Ojha
(@SanjayK21251185) reported
@JioCare last 2hours your jio fibre is not working.customer care informed that there is temporary disturbance in ur area but in my building others connection are working properly .If there is local than it is for all but here all others connections are working fine except 2-4
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Vijay Bhaskar
(@snw9lprd) reported
@JioCare Its been 4 days and 10 rescheduled dates for installation and 2 customer care calls for fiber installation after registration. How many more?
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Jayant Gupta
(@guptajayant6) reported
@JioCare Please check DM chats and refference complaint nos. Reply here 6 month gone complaint is closed no solution provided .@JioCare will be solved in future . Customer cannot wait for 10 year for the term "future" 😡 we pay every month for service ...
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Indian
(@ISupportCAALaw) reported
@iam_juhi You will be first customer of 5G in India. I request @reliancejio to give you the life time membership of Reliance Jio 5G as and when launch in India.
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Lonewolf🚩
(@Adityakumarew) reported
@airtelindia Hi how to get a new sim delivery for pincode 560043 old sim is faulty Or is there any way to port to Jio as old Airtel sim not working and I have recently recharged 399 @JioCare
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Shailendra Maurya
(@Sonukhm) reported
@villaingod1 @reliancejio @JioCare Me too, just 160kbps I am getting. Let's try porting. They will not do anything. They will tell you that they are working to improve the speed and service. Hearing since last 2 year.
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Nitish Agrawal
(@naintish) reported
from
Munger, State of Bihār
@JioCare As i last tweeted that according to the postpaid plan, my amazon prime membership is not working, you replied with amzon customer care no.and they replied that operator have not activayed the plan. What should i do? Y m i suffering?