Reliance Jio outages and service status in Santa Cruz, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Santa Cruz, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 24, 7:42 PM GMT+5:30.
- Internet (62%)
- Wi-fi (12%)
- Total Blackout (11%)
- Phone (11%)
- E-mail (2%)
- TV (1%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Santa Cruz, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 25: Problems at Reliance Jio
Reliance Jio is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Santa Cruz, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 16 hours ago |
|
Mumbai
|
Internet | 19 hours ago |
|
Mumbai
|
Internet | 1 day ago |
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Mumbai
|
Internet | 1 day ago |
|
Mumbai
|
Internet | 1 day ago |
|
Mumbai
|
Internet | 2 days ago |
Nearby cities with recent reports
30 recent signals
1 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Santa Cruz, Maharashtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra@JioCare In my jio fiber plan,of Rs 999,I am getting a speed of 31 and 25 ,when it is supposed to be 150 or whereabouts, what is the reason for slow speed ? Please check
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@reliancejio @JioCare it's frustrating time, taking twice the recharge but not given one single improvement in the jio... Everyday we are facing issue! I am not expecting such delay in service from Jio.. the more we raise whistle blow the more you are ignoring us big shame...
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@JioCare @reliancejio your Sigma quality will never come.. such a degrade service daily i am facing despite several complaints you are just operating ur AI and phone technology i think u don't have enough tower and service engineer please close my service it's done now
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NLG (@nlgogri) reported from Yashodham, Maharashtra@JioCinema app is not smooth at all. While watching highlights if you press back 10 second button then video freezes and commentary runs. Very pathetic experience @BCCI of watching ipl this year. Hope you address this issue at earliest @reliancejio
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Vin (@psychedelic604) reported from Mumbai Suburban, Maharashtra@JioCare need help with jio fiber connection. SSID is not showing up and calling your customer care is no help either. Kindly help
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Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra@JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio
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nj (@navinjk11) reported from Mumbai, Maharashtra@JioCare @reliancejio No response yet to my requests 3rd in the day why so slow ?
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CJ (@JagtianiShekhar) reported from Yashodham, Maharashtra@reliancejio @JioCare WIFi issue since yesterday and completely down since yesterday night. Please resolve immediately, thanks.
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Ashwini Pawar (@theonlyashwini) reported from Yashodham, MaharashtraWhy struggle to discontinue a number which is not in use ??? @reliancejio @JioCare tired of calling customer service, chatting from the app, visiting gallery!
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Kaushal Broachwala (@KBrochwala) reported from Mumbai Suburban, Maharashtra@JioCare, @JioChat Jio down in goregaon east since yesterday night. Kindly resolve ASAP.
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DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra@JioCare Not able to connect with anyone for activation of my Jio fiber set top box and buying a wifi extender,, kindly help,sick of the service
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radhe radhe (@ricaopowel214) reported from Andheri, Maharashtra@JioCare why there is no network in Andheri East. Near mogra station. Since morning, there is issue in the network. Pathetic network.
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Indian (@Ankit28789794) reported from Yashodham, Maharashtra@reliancejio @JioCare @JioSaavn Feedback: caller tunes sound quality is very very poor, users loves to set up their loved tune but caller tune sound quality is super poor than the actual sound. It is disappointing, please see if you can improve in that section. Thanks
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SARFRAZ ANSARI (@sarfrazansarii) reported from Mumbai Suburban, MaharashtraHii @JioCare My Phone Is 5G My Jio Sim Is 5g But it not showing 5g Please Help me
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,
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Dr. Ashish S. Hattangdi (Ph.D) (@ashishhattangdi) reported from Yashodham, Maharashtra@JioCare i wanted to Port our family numbers from prepaid to postpaid family plan. No response from website etc. Pls help
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare Not able to watch IPL and Sony channels since 5 days,no service from Jiofiber, shocking state of affairs
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Devarshi Barot (@devarshibarot28) reported from Mumbai Suburban, Maharashtra@JioCare I had activated and was using Jio 5G welcome offer. My plan was about to expire and I'd recharged with new one before it gets expired. After the shift to new plan my welcome offer is no longer there. Kindly help.
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Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra@JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....
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Hitendra (@hd_hitendra) reported from Mumbai Suburban, Maharashtra@JioCare pls arrange a call from your team for jio tv..... I couldn't find the option for closing of scheme and initiating the refund for #fiber. Pls help.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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nick (@Nick_N_Shah) reported@JioCare Priyanka, any update on SR00003BM2X1 you guys are working hard to resolve it ASAP. It's already 2+ month of equipment picked up. But in last 1+ months SR were created but no resolution no refund it's adding more stress on the top of my existing for it terminated fiber🙏
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Akshay Bhosale (@AkshayBJP_) reportedMy JioFiber connection has been down since Monday, and it's still not restored. Despite multiple follow-ups, there has been no resolution. This level of service is unacceptable. Please resolve this issue immediately. @JioCare #JioFiber #CustomerService
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What's in a name (@saurabhaman5551) reported@JioCare @JioCare I'm writing this with my phone data because even after you resolving the ticket with NO ISSUE FOUND, I'm still having the issue. If you think I'm not connecting the wire good enough, send one of your genius engineers. My money is wasted because of your incompetency.
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Shreyans Jain Baid (@ShreyansJainBa1) reported@JioCare Your team only talk and talk and talk.... Doing nothing.... You are looting people's money without giving proper service and the big thing is you accepted that it is... Is indian law grant you to do this with us???
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GAGAN (@gaganxn1) reported@JioCare @reliancejio I'm already using a Jio 5G SIM on my 5G phone, and I regularly stream TV using its hotspot without issues. So the engineer's assumption that installation isn't possible just because the tower isn't directly visible appears unfounded. Kindly conduct a proper site survey.
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Abhishek Bajaj (@AbhishekDBajaj) reported@JioCare Yes you have provided the resolution that to restart the router but how many time to restart it in a day of 24x7 only do on and off the it. When the full area there is connectivity issue in mobile and airfiber the how restarting will work.
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VAIBHAV CHAUDHARY (@TheChaudhary55) reportedJio Mobile tower in Chandane and Jamunipur,Akbarpur Ambedkarnagar UP is not working and no repairing done from last 20 days,due to which jio wifi is affected and there is no internet.have made several complaints no improvement should I break the wifi box. @JioCare @reliancejio
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Santosh Manish (@SantoshManish4) reported@TRAI @reliancejio @JioCare I'm at serlingumpally hyderabad at my location jio is showing full 5g signal but one single day it didn't worked properly. Some parts of the city only working. I recharged for one year. We don't have refund rules as well. How can you solve this problm
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swagatam kalita (@KalitaSwagatam) reportedDear @JioCare, residents of Khaigarh, Raha, Assam (PIN 782103) have been facing extremely poor network for years. During every 15-60 minute power cut, the mobile signal disappears completely and Jio AirFiber shows "Connected without internet" @TRAI
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Abhishek Bajaj (@AbhishekDBajaj) reported@JioCare No update yet and nothing has bee done only bill payment reminder is bekng send. Did you all have any kind of shame before asking for payment without service but you continuously taking money without service. Ambani should be shameful to loot country people like this.