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Reliance Jio

Reliance Jio outages and service status in Santa Cruz, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 14 outage signals in the last 24 hours around Santa Cruz, including 14 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 23, 2:03 AM GMT+5:30.
  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 14% Total Blackout (14%)
  • 5% Phone (5%)
  • 2% TV (2%)
  • 1% E-mail (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Santa Cruz, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 22: Problems at Reliance Jio

Reliance Jio is having issues since 11:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Santa Cruz, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, Mumbai Suburban, and Airoli.

CityProblem TypeReport Time
Mumbai Internet 3 hours ago
Mumbai Internet 8 hours ago
Mumbai Internet 8 hours ago
Mumbai Internet 8 hours ago
Mumbai Internet 8 hours ago
Mumbai Total Blackout 9 hours ago

Nearby cities with recent reports

Mumbai

35 recent signals

3 hours ago
Thāne

2 recent signals

20 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Santa Cruz, Maharashtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • mathewmantony
    मॅथ्यू अँटनी|Mathew Antony|മാത്യു ആന്റണി (@mathewmantony) reported from Mumbai Suburban, Maharashtra

    It's been 2 days @reliancejio internet services is down in Bandra.Apart from the consistency in giving SMS updates that service is not restored,there is no uptime. Will they also give billing reduction to all the subscribers.All are saying that no human interface at all.

  • shreyplaysYT
    LFO Shrey Plays (@shreyplaysYT) reported from Mumbai Suburban, Maharashtra

    What is it with @reliancejio @PlayApex ping problems. Every alternate game the ping is at above 200ms. So annoying nd irritating.

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @reliancejio @JioCare You only hire Telecallers, Artificial intellect, but you don't have enough tower and service engineer to check the network compatibility.. it's daily pain ! Our day start with frustration. We are planning to go in consumer court @jagograhakjago

  • KejriwalManav
    Manav Kejriwal (@KejriwalManav) reported from Mumbai, Maharashtra

    @JioCare Saket CHS, Santacruz West. JioFibre not working since 3 days. Everyday the technician is promising to resolve the next day, but no resolution. Unexpected from Jio. Please assist immediately. Mumbai 400054.

  • CoronaRadiata2
    Corona Radiata (@CoronaRadiata2) reported from Mumbai, Maharashtra

    I don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.

  • snair700
    Sethu Nair (@snair700) reported from Mumbai Suburban, Maharashtra

    @JioCare What a ****** network. When your recharge expires all network go slow specially the data network.

  • anurag11820
    Anurag Tiwari (@anurag11820) reported from Thāne, Maharashtra

    @reliancejio Jiotrue5G is not working on 5G phone Realme 10pro+ 5G But Airtel 5G @airtelindia is working

  • yogesh_tadge
    Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, Maharashtra

    @JioCare need to connect to customer care

  • volneymyron
    Volney Myron (@volneymyron) reported from Yashodham, Maharashtra

    The worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!

  • ChemburChapters
    Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra

    @JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio

  • PRANOY_CHAUAAN
    PRANOY CHAUAAN (@PRANOY_CHAUAAN) reported from Mumbai Suburban, Maharashtra

    @SardarSomdeep @JioCare @Airtel_Presence God Knows now what and when would jio commercially start 5G for everyone - my phone model on the other hand supports more bands then required like Millimetre Wave , which would never connect coz they use MM WAVE to interlink towers

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Mumbai Suburban, Maharashtra

    @JioCare bad network Network is not working Service is bad

  • Alwaysanil_
    Anil (@Alwaysanil_) reported from Mumbai Suburban, Maharashtra

    My earlier request for engineer was for 5-6 pm slot 4 feb Since due to Some issue from jio application they didn't consider that SR, Please take a note of new SRN SR00001HEDMK I am having my lecture at 7 pm @_MukeshAmbani @JioCare @reliancejio

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @JioCare @reliancejio your Sigma quality will never come.. such a degrade service daily i am facing despite several complaints you are just operating ur AI and phone technology i think u don't have enough tower and service engineer please close my service it's done now

  • Iamnareshp25
    Naresh Pawar (@Iamnareshp25) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare Pathetic experience facing from last more than 15 days about network issue. Also make complaint no response. Same calling today costomer supporter hold me for senior assistant then disconnected even not connecting me proper. #Shame

  • ricaopowel214
    radhe radhe (@ricaopowel214) reported from Andheri, Maharashtra

    @JioCare why there is no network in Andheri East. Near mogra station. Since morning, there is issue in the network. Pathetic network.

  • sheldondsouza38
    Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra

    @airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare Not able to watch IPL and Sony channels since 5 days,no service from Jiofiber, shocking state of affairs

  • praveenkushwaha
    Praveen Kushwaha (@praveenkushwaha) reported from Yashodham, Maharashtra

    @JioCare Pathetic service from Jio fibre. Everyday internet down fpr 5-6 hours in Kandivali West area.

  • nidhayephand
    Nidhaye Phand (@nidhayephand) reported from Yashodham, Maharashtra

    @JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • ravindra31171
    Ravindra Salaskar (@ravindra31171) reported

    @JioCare Worst customer support

  • NC0060
    NC. PROFESSIONAL NURSE 🩺💉🩹 (@NC0060) reported

    @JioCare @JioCare Any Response/update For this issue..... This is until same Condition, same location..... Last 3+ Yrs

  • adityaonx
    AdiT (@adityaonx) reported

    Hoped porting to @reliancejio would be hassle-free, but I’m stuck without a working SIM for 2+ days. New SIM has no signal, and previous operator SIM sub is expired, so I can't even dial the IVR call! Jio closed my ticket claiming success when it's completely dead. Had to reopen.

  • baggu_manoj
    Baggu Manoj (@baggu_manoj) reported

    @JioCare Took JioFiber for the first time and already regretting it within less than a week. I was promised a 4-hour resolution, but it has now crossed 24+ hours with no proper accountability, support, or concern for customer inconvenience. Request id: SR00002L8HD2 Worst service

  • JUNIEDBARBHUIY1
    JUNIED BARBHUIYA (@JUNIEDBARBHUIY1) reported

    @reliancejio @JioCare Facing extremely poor Jio AirFiber and mobile network service in Cachar,Assam for months. Already complained multiple times through customer care calls but no proper resolution yet.Slow speed,frequent disconnections,and poor network quality are unacceptable.

  • rajeshmishradpm
    Rajesh Mishra (@rajeshmishradpm) reported

    They only need payment in advance. No service Worst service Humiliation of customers @JioCare

  • AnupamDixit3
    Anupam Dixit (@AnupamDixit3) reported

    @JioCare You have 2 options. 1) Arrange an engineer today and fix the issue 2) Arrange an engineer to uninstall the router from my premises. if the issue will not resolve today. I don't have the patience to chat with you and, i never suggest JIO to anyone.

  • KLRakesh37
    Rakesh KL (@KLRakesh37) reported

    @JioCare Thanks for great service , with 10 hours of request we got new Jio connection and remove the problematic @Airtel_Presence . I would say your representative (Mohan) Has zero accountability. @airtelindia . Am sure you gonna loose 4 more connection from my family once package done

  • SamarnathM
    Samarnath Mandal (@SamarnathM) reported

    @JioCare @TRAI Dear Team, I'm receiving harassing calls from Jio Customer Care. Recharging a number is a customer's personal choice. Why are agents calling from non-official numbers and threatening to block my number if a recharge isn't done?

  • PANKAJK88720978
    ॐ नमः शिवाय (NAGA WARRIOR) ॐ नमः शिवाय (@PANKAJK88720978) reported

    @JioCare How to track this? And jio is providing one link in that status is showing accepted and tecnician will visit soon. There no cancellation option is there. U guys don't have customer support number. All are ivr response which is no use. Need a proof of my complent status.