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Reliance Jio

Reliance Jio Outage Report in Santa Cruz, Mumbai Suburban, Maharashtra

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Santa Cruz, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Reliance Jio

Reliance Jio is having issues since 08:50 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map Near Santa Cruz, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, and Thāne.

CityProblem TypeReport Time
Mumbai Wi-fi 15 hours ago
Mumbai Internet 1 day ago
Mumbai Internet 2 days ago
Mumbai E-mail 2 days ago
Mumbai Internet 3 days ago
Mumbai Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Santa Cruz, Maharashtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • himaltewari
    Himal Tewari (@himaltewari) reported from Mumbai Suburban, Maharashtra

    trying to get a broadband connection from Jio for the last 3 weeks-it has been a horrible experience@Ashok Towers. I had Tatasky broadband come in and install the same service in less than six hours! Jio gigafiber not fairing well. @JioCare @RelianceJioCare @JioGigaFiber #tatasky

  • ansarij03929220
    ansari javed (@ansarij03929220) reported from Thāne, Maharashtra

    @JioCare Jio closed kr do sir nhi ho saketa h to every time ya kro o kro like this tell not solve problem

  • Pattraje
    RajeshPattani (@Pattraje) reported from Mumbai Suburban, Maharashtra

    Are you also going the vodafone way @reliancejio @JioCare Sick & tired of your network

  • ganeshprab
    Chowkidar Ganesh Prabhu (@ganeshprab) reported from Thāne, Maharashtra

    Hi @JioCare , I'm facing network issue at my location. Not able to browse internet at the speed that i would always. Network quality is poor from past few days. Kindly help. @reliancejio

  • balbalajibala
    Balaji Nadar (@balbalajibala) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioChat My no 9323860315 not yet activated from customer care..very bad service.. should I switch to @VodafoneIN or @airtelindia

  • Rohan16182663
    Rohan Pawar (@Rohan16182663) reported from Mumbai, Maharashtra

    Well @reliancejio this is seriously not done ! Here in Worli..I have got absolutely zero network on my Jio simcard. Even in being such an open place , there is no network at all. I habe to rely on my friend's hotspot every damn time. In other places it works well , No doubt.

  • kanhaic
    Kanhai Chhugani (@kanhaic) reported from Mumbai Suburban, Maharashtra

    @reliancejio does not seem to be serious about combating spam SMS. This is the response of over 20 complaints. Dear Customer, Reference your DND SR # SR00000WWE05, the reported call/SMS details were insufficient for taking further action. #ShameOnYou #fail #spamsms #stopspamsms

  • ashokshinde2011
    Ashok Shinde (@ashokshinde2011) reported from Mumbai Suburban, Maharashtra

    @JioCare Kiran vishay from your network team didn't given me proper solution and he closed my complaint without revolving it Call time - 2.40pm today

  • 1rajvj
    Jadeja Vanraj (@1rajvj) reported from Mumbai Suburban, Maharashtra

    Thank you for your valuable time over the call. We have raised a service request SR00000WXAG7 for your concern and will get it resolved at the earliest - Hamza @JioCare I want proper action on this not your statements stating that "please keep patience we are improving"

  • balbalajibala
    Balaji Nadar (@balbalajibala) reported from Mumbai Suburban, Maharashtra

    @VodafoneIN Customer care least bothered to sort issues..telling me to switch to other telecom @reliancejio @Airtel_Presence

  • opindia3
    O P Gupta (@opindia3) reported from Mumbai Suburban, Maharashtra

    @reliancejio worse network near Bandra court, ONGC area

  • ashokshinde2011
    Ashok Shinde (@ashokshinde2011) reported from Mumbai Suburban, Maharashtra

    @JioCare I had already done it at jio service center

  • TonesInAction
    Tones (@TonesInAction) reported from Mumbai Suburban, Maharashtra

    Jio your internet data sucks it keeps buffering m,Mr.Mukesh Ambani you should not venture into in new Mobile work.Till u don't fix this.@reliancejio @JioCare @Jio_Ambani

  • ansarij03929220
    ansari javed (@ansarij03929220) reported from Mumbai Suburban, Maharashtra

    @JioCare Boss my handset is ok only particularly time problem Facebook and YouTube buffering watsp ok day time not problem only night time handset only night problem why not problem day time my handset dont anything laying tell first u r network chk than after tell my handset ok

  • ShahvezJafary
    Shahvez Jafary (@ShahvezJafary) reported from Mumbai Suburban, Maharashtra

    @Airtel_Presence @airtelindia you need to have some professional people as the existing ones are spoiling companies image specially when competitors like @reliancejio almost taking over the market. I have a fixed line and broadband connection which is not working since last week

  • Rohan16182663
    Rohan Pawar (@Rohan16182663) reported from Mumbai, Maharashtra

    But here no network at all.. Y'all seriously need to work on this or else I need to change my Jio number. @reliancejio

  • AjayGup71743282
    Ajay Gupta (@AjayGup71743282) reported from Mumbai Suburban, Maharashtra

    @PMOIndia @reliancejio @airtelindia @Idea @VodafoneIN dear sir this to inform you that we talk about digital India but I am Sorry to tell you that we are the voter of Raebareli is not getting network of any tele company from 3 months

  • ansarij03929220
    ansari javed (@ansarij03929220) reported from Mumbai Suburban, Maharashtra

    @JioCare Boss already before give my location and address also u r team is not working properly only time that s way do properly work and read msg after any thing tell why every time laying telling

  • Doveranalyst
    D (@Doveranalyst) reported from Mumbai Suburban, Maharashtra

    @JioCare Problem is with all numbers. #JioGigafiber is not available at 950m from Andheri railway station, #Mumbai. Such a prominent location. And, even #Jiocellularnetwork is 99% call drop, no tower, sudden drops, sudden cuts FOR MY ENTIRE FAMILY, after we all dis 1699 plan.

  • sagar_dodhia
    Sagar Dodhia (@sagar_dodhia) reported from Mumbai Suburban, Maharashtra

    Hey @JioCare why have you removed tower from Santacruz East,I want to port it to jio but can’t because there’s no network in our area

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • anotherdeep
    deepinder NEW.DEEP (@anotherdeep) reported

    @JioCare Voice calls not working. SMS (incl OTP) not working. Serious issue. @DoT_India

  • YashArdesana
    Yash Ardesana (@YashArdesana) reported

    @rutwik_kute13 @reliancejio I am not a blind supporter.. i need value for money. In my area jio's network speed is so ****** up that i can't even able to send massage on whatsapp. and in othe hand vi provide me 4-5mbps + network speed.Yes i was jio user but unsatisfied (1/2)

  • akshay_yaadav
    Akshayyadav (@akshay_yaadav) reported

    @reliancejio @JioCare Sir I request u again .Please give me solid solution , how long u want me to suffer ..Please send 1 technical expert .Either take this connection ..Give it in written because of jio service our costumer is disconnected from jio . 9667124695

  • knothing____
    Knowthing. (@knothing____) reported

    @OdiaFemmeforte Thing with jio is, as consumers increased, they should increase the network capacity but @reliancejio didn't invest & the 4G network went down as 2G, a waste of my simslot.

  • hrikroy
    Hrik Roy (@hrikroy) reported from Kolkata, West Bengal

    @reliancejio must know why static ip requires now a days also educate people to inform terms and condition clearly instead of pushing for sale. Other service providers already providing static ip why not @reliancejio

  • hrikroy
    Hrik Roy (@hrikroy) reported from Kolkata, West Bengal

    @reliancejio Yesterday I took fiber connection and 2day I have to say NO to fiber service. B4 installing nobody aware of static IP ONLY said use for 30 days if not satisfied then return. Also now they r saying 15 days time to refund money. Mislead. Disappointed. Plz be upfront.

  • YashArdesana
    Yash Ardesana (@YashArdesana) reported

    @rutwik_kute13 @reliancejio There were no improvement even after complaint.. so there are always two side of coin. It's not about patriotism. (2/2)

  • sridhul
    Sridhul Satheesh (@sridhul) reported

    @JioCare I am not able to attend my online class properly 😞 I Am now always facing issues in your network If this is problem is not solved i will be porting to an another network

  • Chaitan21329339
    Chaitanya Arora (@Chaitan21329339) reported

    @JioCare technician has not visited for service request number SR000013ISL9.

  • imjaysrivastava
    JaY Srivastava (@imjaysrivastava) reported

    I am not sure if @reliancejio is any better than this. I stayed with @airtelindia since 1997 and here’s how they treat their loyal customers