Reliance Jio

Reliance Jio Outage Report in Santa Cruz, Mumbai Suburban, State of Mahārāshtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Santa Cruz, State of Mahārāshtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Santa Cruz, Mumbai Suburban, State of Mahārāshtra 03/11/2026 04:00

March 11: Problems at Reliance Jio

Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Santa Cruz, Mumbai Suburban, State of Mahārāshtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai and Thāne.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Wi-fi
IndiaMumbai E-mail
IndiaMumbai Phone
IndiaMumbai Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Santa Cruz, State of Mahārāshtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • Sanket78868129 Sanket (@Sanket78868129) reported from Mumbai Suburban, State of Mahārāshtra

    Hey @reliancejio @JioCare your jio centre at Airport road executive asked my name for porting i said its sanket chodankar so he laughed on my surname is this way your executive behave to your customer i feel very bad and i will never use jio again 😡😡

  • Yogendraji ~ yogendraji ~ (@Yogendraji) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio app not working for past several hours/days

  • naresahuja NARESH AHUJA (@naresahuja) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare my jio giga fiber installed in my house is not working kindly send me the customer care number as this is not working 18008969999 this is only for new connection .

  • RajeshKamdar4 Rajesh Kamdar (@RajeshKamdar4) reported from Hiranandani Gardens, State of Mahārāshtra

    @reliancejio @JioCare slow data network in nahar Amrit Shakti chandivli...andheri east Mumbai 72 Please look in to the matter

  • hvdoshi23 HVD (@hvdoshi23) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Need help can anyone please arrange a call back. Regarding previous recharges done on multiple jio numbers. Unable to understand from the myjio app. A verbal conversation can help. Helpline executive are unable to understand the problem. Please help

  • FS07Official . (@FS07Official) reported from Mumbai Suburban, State of Mahārāshtra

    @DoT_India @VodafoneIN @TRAI @consumerforum_ @jagograhakjago @VodafoneUK @Airtel_Presence @TelecomTalk @CBCNews @WSJ @CNN @Reuters @idea_cares @VodafoneGroup @TOIMumbai @htTweets @dna @jio @reliancejio @toi @MumbaiMirror @IndianExpress @DainikBhaskar @BritishCouncil @nytimes @YESNetwork @ABC @BBCWorld @DirectLine_UK @sainsburys @NextHelp @next_china @AmericanAir @Tesco @tescomobile @Morrisons @stwater @RoyalMail @AskLloydsBank @Barrattplc @Mattel @DukeEnergy @VodafoneUKBiz @VodafoneAU @VodafoneGhana @VodafoneIreland @vodafoneNZ @Secretary_DoT #day79 Issue still pending from #poor #vodafonedown

  • trivedimedha Medha Dhagat (@trivedimedha) reported from Mumbai Suburban, State of Mahārāshtra

    Been appreciating @reliancejio since the day I started using it. But last 2 times experience has been super bad. Literally no way to reach out to customer care. My number isn't working since 4 days now @JioCare Not able to make calls OR receive msgs

  • PathakSharad Sharad Pathak (@PathakSharad) reported from Mumbai, State of Mahārāshtra

    @JioCare network issue...

  • PillaiBala Balakrishna Pillai (@PillaiBala) reported from Mumbai Suburban, State of Mahārāshtra

    @Kiranrao80 @VodafoneIN There is always a problem with Vodafone. As soon as my prepaid runs out, porting out to @reliancejio

  • MuhammadNomaan9 Muhammad Nomaan (@MuhammadNomaan9) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio @JioCare what happened have to build your new network tower in my location

  • jigar7 Jigar Patel (@jigar7) reported from Mumbai Suburban, State of Mahārāshtra

    Really #unprofessional Customercare @reliancejio I have registered a request to surrender my current Jio Fibre connection on June 29th. The support ticket was closed and no one has yet come to collect the old box and return the security deposit. #shameful Ref# SR00000XOTH5

  • ronilshah88 Ronil shah (@ronilshah88) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio @JioCare #Jio When i have paid 1700rs in pre to post plan. Then also every month you are asking for payment. Now my phone is not working. Messaging you thru wifi. Can you tell me what’s the problem. As soon as possible retrieve my phone.

  • BeingYogiDalvi Yogesh Dalvi (@BeingYogiDalvi) reported from Dadar West, State of Mahārāshtra

    4G ka paisa, 2G ka speed kya yehi hain tumhara Reliance supports Digital India scheme 😡 @JioCare @reliancejio please resolve this issue ASAP Your Loyal Customer 🙌

  • BeingYogiDalvi Yogesh Dalvi (@BeingYogiDalvi) reported from Mumbai Suburban, State of Mahārāshtra

    4G ka paisa, 2G ka speed kya yehi hain tumhara Reliance supports Digital India scheme 😡 @JioCare @reliancejio please resolve this issue ASAP Your Loyal Customer 🙌

  • sanyog Sanyog Shelar (@sanyog) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare this really not good at all I been following now since last 1 month on the complaint of Internet Speed but no response from your team @DoT_India @TRAI please look into as they are not giving service as described for 4G speed.

  • trivedimedha Medha Dhagat (@trivedimedha) reported from Mumbai Suburban, State of Mahārāshtra

    Been happy with @reliancejio since the day I started using it. But last 3 times experience has been super bad. Literally no way to reach out to customer care. My number isn't working since 4 days now @JioCare Not able to make calls OR receive msgs

  • gurmeetsgujral Gurmeet Gujral (@gurmeetsgujral) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio @JioCare @JioChat terrible call dropping since 2 days. In marol naka, Lokhandwala township Kandivali East both area. Help please

  • munafbond99 munaf ansari (@munafbond99) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare m facing some strange network issues in Bangalore with my jio sim. No internet for the past 4 hours. Just managed to get some WiFi

  • BeingYogiDalvi Yogesh Dalvi (@BeingYogiDalvi) reported from Dadar West, State of Mahārāshtra

    4G ka paisa, 2G ka speed kya yehi hain tumhare Digital India Scheme 😡 @JioCare @reliancejio please resolve this issue ASAP Your Loyal Customer 🙌

  • Rahul11600830 Rahul (@Rahul11600830) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @reliancejio Thirdclass network Third class costomer support No update from last 60 days When my recharge gets over i will port our Els still time Sebd your person to check and solve my area problem Dont ask for my address i have update 100time My number 9220743988

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • firecruiseer Zak (@firecruiseer) reported

    @JioCare In this jio family , you are on your own as there is no one to listen to your issues. @JioCare is neither competent to respond nor to solve the concern.

  • MadhavSharan16 Madhav Sharan (@MadhavSharan16) reported

    Hi, dear jio team please solve my issue i am facing issue in ESIM service activation issue not solved yet after 24 hours @reliancejio @JioCare

  • SuroDey সুরজিৎ দে🇮🇳 (@SuroDey) reported

    " The coverage in your area is good. You are experiencing internet issues as there are many users using internet at the same time. We are working to improve our services in your area however we can't commit a date now"- Received reply from @JioCare Excuse against 2kbps speed.

  • MadhavSharan16 Madhav Sharan (@MadhavSharan16) reported

    @JioCare @reliancejio my issue not solved yet please solve asap you said that my issue was solved after 4 hours but i visit jio care center issue showing as it is

  • Oindril09760603 Oindrila Biswas (@Oindril09760603) reported

    @JioCare No u r not at all solving my issue.. u r only replying the same msgs continously.. so Jio is cheating on people.. and i will surely make this public.. #jiofiber #fraud #cheaters

  • SyedrayeesQ55 Dr Syed rayees Qadri (@SyedrayeesQ55) reported

    @JioCare waiting for engineer from last 5 days to fix my fibre really disappointed with jio service. local staff not supportive

  • gpelaiya elaiya raja (@gpelaiya) reported

    @reliancejio @reliancejio really it's frustrated like anything .jio network is too slow what's happening it's going below 1 mbps speed planning to switch other network

  • AbdulFa56190972 Abdul Faizan (@AbdulFa56190972) reported

    @reliancejio Jio network is very very bad @JioCare @reliancegroup

  • Deepa85075583 Deepa (@Deepa85075583) reported

    @JioCare If my problem not resolved, Kindly return my security 1500/ and February month recharge money , which I alredy paid

  • YatheeshM11 Yatheesh M (@YatheeshM11) reported

    @JioCare @reliancejio what the heck are you people doing??? How many times do I reach out to you people, Are you people thinking me as jobless? I want someone from the higher authorities to contact me, first treat customers properly you idiots. What a worst service #jioban