Reliance Jio outages and service status in Santa Cruz, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Santa Cruz, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 9, 10:54 PM GMT+5:30.
- Internet (56%)
- Wi-fi (22%)
- Phone (13%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Santa Cruz, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 10: Problems at Reliance Jio
Reliance Jio is having issues since 07:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Santa Cruz, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Phone | 14 hours ago |
|
Mumbai
|
Internet | 21 hours ago |
|
Mumbai
|
Phone | 1 day ago |
|
Mumbai
|
Internet | 1 day ago |
|
Mumbai
|
Phone | 1 day ago |
|
Mumbai
|
Internet | 1 day ago |
Nearby cities with recent reports
Community Discussion
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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Santa Cruz, Maharashtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@reliancejio @JioCare You only hire Telecallers, Artificial intellect, but you don't have enough tower and service engineer to check the network compatibility.. it's daily pain ! Our day start with frustration. We are planning to go in consumer court @jagograhakjago
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Shashikant Pandey #CRPF (@CAMANDO007) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Do we have any network issue at Vakola Datta Mandir Dmello Comp. Last few days network and calling capacity of Jio getting worst. Could you pleas make some alternate arrangements or let know to port out if you not able to provide solutions.
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Volney Myron (@volneymyron) reported from Yashodham, MaharashtraThe worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!
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Mitesh Saraf (@miteshsaraf78) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare Hey when is #Mumbai getting #5G really sick of this useless currant network 😡
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Suhit Jain (@SuhitJain3) reported from Mumbai Suburban, MaharashtraWorst network jio is having now a days totally 0 % network they providing 4-5 times i had called to customer care but they didn't solve my problem lazy *** @JioCare @reliancejio
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Mehak Kala (@mehak_kala) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio @JioFiberChennai When v need the connection then why it takes only half a day. Horrible sales team especially Hemant Singh frm Thane branch +919321003391 Need dis sorted asap
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Sethu Nair (@snair700) reported from Mumbai Suburban, Maharashtra@JioCare What a ****** network. When your recharge expires all network go slow specially the data network.
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UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra@JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks
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Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra@JioCare is there some issue with vowifi in jiofiber? Please clarify! Or is it related to jio sim?
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Hitendra (@hd_hitendra) reported from Mumbai Suburban, Maharashtra@JioCare pls arrange a call from your team for jio tv..... I couldn't find the option for closing of scheme and initiating the refund for #fiber. Pls help.
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Anil (@Alwaysanil_) reported from Mumbai Suburban, MaharashtraMy earlier request for engineer was for 5-6 pm slot 4 feb Since due to Some issue from jio application they didn't consider that SR, Please take a note of new SRN SR00001HEDMK I am having my lecture at 7 pm @_MukeshAmbani @JioCare @reliancejio
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I am Pankaj (@impankajengg) reported from Mumbai Suburban, Maharashtra@JioCare I am unable to see Twitter feeds, unable to make whatsapp voice and video calls with jio data from my new phone (1+10T). What's the solution?
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Sujeet Yadav (@SujeetY9213) reported from Yashodham, Maharashtra@JioCare jio mobile network not getting from 2dys...
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare tv channels on Jiofiber giving trouble,at times some channels disappear,my plan is 150 Mbps,stb needs to be checked
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Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra@airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.
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Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra@JioCare Everytime I am given this same vague replies and no concrete resolution. Huge mistake that I ported out from Airtel to Jio for such sub standard network and more so for such pathetic service experience as no one in Jio ever listens. Such arrogance
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Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra@JioCare RT news channel is not working on jio fiber.Please help
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satish tiwari (@satishtiwari81) reported from Mumbai Suburban, Maharashtra@reliancejio @RelianceEnt @reliancegroup kindly take notice that jio fibre team had assured us free connection to society.but after 2 month of service started.there is no response from team .feeling cheated from jio fibre .from Satish tiwari veermahal chs lalbaug 9820464853
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Kaushal Broachwala (@KBrochwala) reported from Mumbai Suburban, Maharashtra@JioCare, @JioChat Jio down in goregaon east since yesterday night. Kindly resolve ASAP.
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare Not able to watch IPL and Sony channels since 5 days,no service from Jiofiber, shocking state of affairs
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Sunny Goswami (@SunnyGo05783366) reported@JioCare @sumitkumar98501 I m frustrating with jio service because 3 to 4 times in a month jio fiber is not working due to wire work due to technical issue due etc etc please go to airtel there service and customer care is better than jio service
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Bhagya Lakshmi (@Bhagya_Lakshmi8) reported@JioCare @reliancejio Regarding SR0000333YPV, I received an SMS to wait for 10 days. Please tell me exactly what is written in the ticket's resolution notes. What is the specific technical reason found and the exact resolution being applied?
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Manish Agarwal (@Mmmanish1327) reported@JioCare @JioCare @reliancejio No JioFiber internet for 7 DAYS in Kanpur. SR00002KBNTQ – Divyansh Agarwal Mob 8318966547 No response despite multiple complaints & even appellate email. No engineer contact, no timeline. This is complete service failure. Resolve immediately
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Manoj Kumar (@manojpathak91) reported@JioCare Is any action taken by support team?
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Singh (@vpst2005) reported@JioCare what cancel, I request for reallocation after recharge, and when no one came I requested for surrender and refund of amount,for which again received reply that after technician visit it will done, but nothing done @jio_fiber @reliancejio
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Pavan Gupta. | Content Creator 📈 (@PavanGuptaX) reported@JioCare @DoT_India @TRAI Operator falsely closing complaints without resolution” Service request marked resolved but nothing is fixed still facing severe congestion and poor indoor coverage Signal around -119 dBm 4G 5G unusable Stop false closure take real action and resolve permanently
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SHAHBAAZ (@baaz2478) reported@JioCare forced to reach out via x as my complaint is open from 4/4 with no ETA.Ur issue redressal process is so broken that u even can't respect the customer availability slots & keep on auto updating the slots causing frustration & wasting time.Can I expect resolution by today?
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Satyan Kasturi (@SatyanKasturi) reported@reliancejio I got a new Jio fiber linked to my mobile 8939999758. It has been down for 5 days and I am unable to get a response from Jio. Worst experience. Would someone care to connect
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narendra singh (@narendr97301735) reported@JioCare @reliancejio My internet has been down for 5 days in Bengaluru since April 6. Request number [SR000032R977] is still pending. Customer care keeps saying "technician will come tomorrow," but nothing happens. Very poor service in my area despite paying monthly.
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sai sruthi (@SaiSruthi_M) reportedI don't know wt the hell is wrong with @reliancejio and @JioCare . I had an active plan of recharge and yet I couldnt access the @GeminiApp pro subscription nd I don't see a reason. It has too many loopholes just trying to get more customers. Resolve my issue .