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Reliance Jio

Reliance Jio outages and service status in Santa Cruz, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 4 outage signals in the last 24 hours around Santa Cruz, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received May 7, 8:06 AM GMT+5:30.
  • 55% Internet (55%)
  • 18% Wi-fi (18%)
  • 13% Phone (13%)
  • 10% Total Blackout (10%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Santa Cruz, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 7: Problems at Reliance Jio

Reliance Jio is having issues since 07:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Santa Cruz, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Airoli, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Mumbai Internet 2 hours ago
Mumbai Total Blackout 2 hours ago
Mumbai Internet 21 hours ago
Mumbai Internet 22 hours ago
Mumbai Internet 1 day ago
Mumbai Wi-fi 1 day ago

Nearby cities with recent reports

Mumbai

30 recent signals

2 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Santa Cruz, Maharashtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • SuhitJain3
    Suhit Jain (@SuhitJain3) reported from Mumbai Suburban, Maharashtra

    Worst network jio is having now a days totally 0 % network they providing 4-5 times i had called to customer care but they didn't solve my problem lazy *** @JioCare @reliancejio

  • ricaopowel214
    radhe radhe (@ricaopowel214) reported from Andheri, Maharashtra

    @JioCare why there is no network in Andheri East. Near mogra station. Since morning, there is issue in the network. Pathetic network.

  • Msumro_
    Mainudeen sumro (@Msumro_) reported from Mumbai, Maharashtra

    @JioCare I'm already in support area and using supported device with 2999 recharge

  • HarshJaiwant
    Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, Maharashtra

    How should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio

  • TheVinodNair
    Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra

    @JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.

  • agarwalvishnu
    vishnu agarwal (@agarwalvishnu) reported from Mumbai Suburban, Maharashtra

    @JioCare No solution to my complaint yet...

  • nikhilRC
    nikhilRC (@nikhilRC) reported from Yashodham, Maharashtra

    @JioCare @reliancejio I own a jio fiber conctn, last date to pay bill was 10 April, today mor I see the servics are suspendd. There can b sme issue, may b sme family emergncy tht someone was not able 2 pay the bill, wht is the logic in suspendng service in 2 days post due date

  • KBrochwala
    Kaushal Broachwala (@KBrochwala) reported from Mumbai Suburban, Maharashtra

    @JioCare, @JioChat Jio down in goregaon east since yesterday night. Kindly resolve ASAP.

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare one thing is for sure will never port to @reliancejio as their executive couldn't call in more than 5 days. It's their 5g service

  • LiveFromALounge
    Ajay Awtaney (@LiveFromALounge) reported from Mumbai Suburban, Maharashtra

    @JioCare when does the service on my postpaid phone resume? Its been 2 months approx and the bills are all@paid (you have a mandate for auto debit). Shall I port the number away?

  • devarshibarot28
    Devarshi Barot (@devarshibarot28) reported from Mumbai Suburban, Maharashtra

    @JioCare I had activated and was using Jio 5G welcome offer. My plan was about to expire and I'd recharged with new one before it gets expired. After the shift to new plan my welcome offer is no longer there. Kindly help.

  • Pathak67k
    Tripurari Pathak (@Pathak67k) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare your network gone crazy....i received at least 16 calls from different state including 2 calls from J&k. Everyone is saying that I called them but how ?? I am in a meeting with peoples and my mobile is on table, no one using the how can I make call ??

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port

  • Sarvjeet8082
    SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra

    @JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @reliancejio @JioCare it's frustrating time, taking twice the recharge but not given one single improvement in the jio... Everyday we are facing issue! I am not expecting such delay in service from Jio.. the more we raise whistle blow the more you are ignoring us big shame...

  • ManishaNanavaty
    manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra

    @JioCare Pls share the number of the area division city level supervisors. This is not done. Every two days the network is down and we keep bearing with it. What quality of service is this??? @TimesNow

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare No one has called me no technician has visited and issue is resolved wow you guys are amazing all companies should learn this skill from you without calling/visiting customer and addressing their concerns to resolve issues!

  • WhistleBlower_H
    Whistleblower-सिटी बजाओ📢 (@WhistleBlower_H) reported from Yashodham, Maharashtra

    Jio 5g Service Net...Hahahaha. It seems to run at a speed of 2G. 5G Internet service is still not available in cities like Mumbai Metropolitan. Ambani company is fooling all Indians. @reliancejio @JioCare @TRAI

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Internet not working for landline number +91-22-31811638 please help

  • Alwaysanil_
    Anil (@Alwaysanil_) reported from Mumbai Suburban, Maharashtra

    my jio fiber is not working i also complained and booked for engineer service but still no response received. @JioCare @JioFibre @reliancejio

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Eklavya_04
    Eklavya (@Eklavya_04) reported

    @JioCare @reliancejio 3) Then I contacted the person from the Jio office who got me this connection. He came, checked and said maybe it’s a device issue and told me to raise a service request. So I raised one on May 1st. They gave me a deadline till May 3rd

  • KHANMAHIR
    MAHIR KHAN (@KHANMAHIR) reported

    If two drops of rain fall @JioCare network stops working

  • BapuBommaSpeaks
    𝐁𝐚𝐚𝐩𝐮 𝐁𝐨𝐦𝐦𝐚 (@BapuBommaSpeaks) reported

    Hello @JioCare it’s been two days since Internet not working. Your @jio_fiber support is worst of all. Engineer doesn’t even pickup the calls and constantly postpone visit. Why am I paying premium price which is far more than other providers when your service is this cheap.

  • bhupendra101001
    Bhupendra (@bhupendra101001) reported

    @JioCare, please optimize the 4G network speed and improve indoor signal coverage in my area. Internet speeds are very slow and connectivity is unstable in indoors. Kindly look into this issue and improve the network quality as soon as possible.

  • 1309_krishna
    K D (@1309_krishna) reported

    Very disappointed with Jio Fiber service. Complaint raised multiple times but nobody has come to resolve the issue. This keeps happening repeatedly. Extremely poor customer support and unacceptable service. @reliancejio @JioCare

  • ElqishKhan
    Elqish Khan (@ElqishKhan) reported

    Jio, if you help me in this, I will port from Airtel to Jio. My problem is When I try to use 5G unlimited, 4G data is being used I am taking help from Jio only because Airtel's service is bad @JioCare

  • Sangamesh_ajja
    Sangamesh ajja (@Sangamesh_ajja) reported

    @JioCare @reliancejio pathetic service by jio.. I have internet outage from 3rd may. It's been 3 days since ticket has been raised there are multiple reschedules (6-8 times), same answer from their helpline.. they provided nodal officer number for escalation, which is dead. Ugh!

  • Hemanth66346321
    Hemanth kumar K (@Hemanth66346321) reported

    @JioCare No use of adding comments also here because for each every my comment there is reply from different member which means I can clearly understand that there is no solution. Since this much of Post and comments there is no clear message that which day my issue will resolve.

  • AkshayChadha18
    Akshay Chadha (@AkshayChadha18) reported

    @JioCare My internet connection is down since yesterday afternoon, but till now also ,u don't have any specific information about technician visit,no confirm time, since morning I am waiting at home ,if u had given me a time slot ,i could have done my work.

  • Akash122
    Akash Jaiswal (@Akash122) reported

    @JioCare my jio fiber account associated with no. 8655509291 shows no internet since past few hours. Unable to contact customer care. Kindly help.