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Reliance Jio

Reliance Jio outages and service status in Santa Cruz, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Santa Cruz, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Jul 26, 10:57 PM GMT+5:30.
  • 61% Internet (61%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 11% Phone (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Santa Cruz, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 28: Problems at Reliance Jio

Reliance Jio is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Santa Cruz, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Mumbai Internet 2 days ago
Mumbai Internet 2 days ago
Mumbai Total Blackout 2 days ago
Mumbai Internet 3 days ago
Mumbai Internet 3 days ago
Mumbai Total Blackout 3 days ago

Nearby cities with recent reports

Mumbai

27 recent signals

2 days ago
Mumbai Suburban

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Santa Cruz, Maharashtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • ChemburChapters
    Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra

    @JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio

  • hd_hitendra
    Hitendra (@hd_hitendra) reported from Mumbai Suburban, Maharashtra

    @JioCare pls arrange a call from your team for jio tv..... I couldn't find the option for closing of scheme and initiating the refund for #fiber. Pls help.

  • LiveFromALounge
    Ajay Awtaney (@LiveFromALounge) reported from Mumbai Suburban, Maharashtra

    @JioCare when does the service on my postpaid phone resume? Its been 2 months approx and the bills are all@paid (you have a mandate for auto debit). Shall I port the number away?

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare The day from i port the call.. there is really have some issue. why we are telling you because we are suffering inspite of high charge amount you are not providing single rupee network.. just fed up your service which is not available check my history how many times it's get miss

  • iPoonamRalh
    Poonam Ralh (@iPoonamRalh) reported from Mumbai Suburban, Maharashtra

    @Airtel_Presence I mistakenly recharged my number for 666 but i never got it coz I have ported my number to @JioCare . Can you pls look into this. Recharge did via @Paytm

  • psychedelic604
    Vin (@psychedelic604) reported from Mumbai Suburban, Maharashtra

    @JioCare need help with jio fiber connection. SSID is not showing up and calling your customer care is no help either. Kindly help

  • CelestinPillai
    Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra

    @JioCare Why am I not getting 5G even though it is available at my location? Other users are able to enjoy Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Why should I again revert when I am telling you issue isn’t fixed and I have given you ticket number which captures every details then why you keep on asking me. Please advise what has been done to fix this issue till date?

  • ManishaNanavaty
    manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra

    @JioCare Pls share the number of the area division city level supervisors. This is not done. Every two days the network is down and we keep bearing with it. What quality of service is this??? @TimesNow

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra

    @JioCare jio 5g welcome offer not applied Service not good Because prepaid number 5g available But postpaid is 5g not available 😡😡😡😡😡😡😡😡

  • paaaarthhh
    Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra

    @JioCare RT news channel is not working on jio fiber.Please help

  • TheVinodNair
    Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra

    @JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.

  • UD_SHAH79
    UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra

    @JioCare @reliancejio #jiofiber #worstinternet service provider net down past 12 hours in our area and yet cannot resolve the issue

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare You can call and keep talking what I need is an solution for my problem where is that?? It doesn’t take 3 days to solve an internet problem?? I will wait until tomorrow morning 9:30, if you can resolve it, superb, if not please let me know how can I surrender the devices

  • sarfrazansarii
    SARFRAZ ANSARI (@sarfrazansarii) reported from Mumbai Suburban, Maharashtra

    Hii @JioCare My Phone Is 5G My Jio Sim Is 5g But it not showing 5g Please Help me

  • HarshJaiwant
    Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, Maharashtra

    How should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio

  • sonianotani
    Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio 5 days since registering entity on trueconnect and making a payment. Received invoice and email saying registered but we cannot move forward. Multiple complaint raised on email. Extremely frustrated! Urgent support needed

  • sonianotani
    Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra

    No customer care number. Emails got a few holding replies and then no replies. This is a critical service for us!! @reliancejio @JioCare

  • yogesh_tadge
    Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, Maharashtra

    @JioCare need to connect to customer care

  • krish30777
    K.G.Nair (@krish30777) reported from Mumbai Suburban, Maharashtra

    @JioCare Since We are paying for 28 days why Team Jio's auto generated voice message hearing again and again... Such nasty experience with Jio. I know my recharge day... Pls stop this non sense or else I'll port to some other service. My Jio no. 8369338628

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • zeelsomani
    Zeel_Somani (@zeelsomani) reported

    @reliancejio @JioCare my jio wifi at home is not working still last 48 hours and now even contacted team via email and raise sevice request as well but no service engineer has visited at my place..please solve the issue asap why treat customer like this..

  • Santanu___
    Santanu Behera (@Santanu___) reported

    @reliancejio @JioCare Raised a service disruption request yesterday (SR00002MY1BM). My scheduled slot (11 AM–12 PM) has passed, but no engineer has been assigned or contacted me. Please resolve this urgently. #JioFiber

  • shubham8955
    Shuubham Gupta (@shubham8955) reported

    @reliancejio @JioCare Bad service from the provider where there own personnel just of the note not to come for resolution and insisting that he is alone and unable to do the work singularly.Where he insisting to sale jio fibre also just bcs he doesnt want come.😑👎 SR -00002MXJ4Q

  • itsraaj_jha
    Rajkumar Jha (@itsraaj_jha) reported

    @JioCare Dear @JioCare, my refund request for the period when my JioFiber service was completely non-functional has been ignored. No response, no update, and no action despite repeated complaints. Is this how you treat your customers?

  • VinitPatni1
    Vinit Patni (@VinitPatni1) reported

    @JioCare Please don't put standard reply. The Engineer did not visit on scheduled time and date. Help me with a person support.

  • Imgyanendra99
    ज्ञानेन्द्र सिंह (@Imgyanendra99) reported

    Dear @JioCare, I am extremely disappointed with the service. I have been trying to permanently disconnect my Jio AirFiber connection, but there is no proper option available to do so. I have already emailed JioCare regarding this issue, yet no action has been taken. 1/2

  • proud_hinduboy
    dheer (@proud_hinduboy) reported

    @JioCare fails to provide resolution to the jio fiber internet problem from last 3 days. They are just keep on increasing the time line by every 12 hours.

  • ankkurbishhaya
    Ankkur Bishhaya (@ankkurbishhaya) reported

    Regarding Customer service @reliancejio is far better than @airtelindia Requesting them to shift my WiFi connection to the adjacent building but they never came. They are least bother about customer's inconvenience. Have to surrender the connection and shift @reliancejio

  • iamrarest
    🔡 (@iamrarest) reported

    @JioCare you guyz are pathetic internet service provider. Today since morning there is no rain but still JioFiber not working properly. I live in Anand, Gujarat, India Don't ask for more details pl.

  • Narendragupt
    Narendra Gupta (@Narendragupt) reported

    @JioCare inspite of assurances I am still in the same position, same problem, no response, no resolution, what to do , you assure me and then nothing happens, how long , what a SAD AND PATHETIC STORY JIO FIBER