1. Home
  2. Companies
  3. Reliance Jio
  4. Santa Cruz
Reliance Jio

Reliance Jio outages and service status in Santa Cruz, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 3 outage signals in the last 24 hours around Santa Cruz, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 3, 6:12 PM GMT+5:30.
  • 65% Internet (65%)
  • 16% Wi-fi (16%)
  • 8% Total Blackout (8%)
  • 8% Phone (8%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Santa Cruz, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 3: Problems at Reliance Jio

Reliance Jio is having issues since 02:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Santa Cruz, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai Suburban, Thāne, and Mumbai.

CityProblem TypeReport Time
Mumbai Suburban Internet 2 hours ago
Thāne Total Blackout 6 hours ago
Mumbai Internet 7 hours ago
Mumbai E-mail 2 days ago
Mumbai Internet 2 days ago
Mumbai Internet 2 days ago

Nearby cities with recent reports

Mumbai

12 recent signals

7 hours ago
Mumbai Suburban

1 recent signals

2 hours ago
Thāne

1 recent signals

6 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Santa Cruz, Maharashtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • HarshJaiwant
    Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, Maharashtra

    How should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio

  • kuldeepvyaas
    Kuldeep Vyas (@kuldeepvyaas) reported from Yashodham, Maharashtra

    5G NETWORK 0% HERE. ,MUMBAI-400101 19.201716,72.865914 Please solve problem .@reliancejio @JioCare @jio

  • snair700
    Sethu Nair (@snair700) reported from Mumbai Suburban, Maharashtra

    @JioCare What a ****** network. When your recharge expires all network go slow specially the data network.

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra

    @JioCare bas service My welcome offer not received I am not using 5g unlimited data With postpaid number My plan 399 9309855763

  • Pathak67k
    Tripurari Pathak (@Pathak67k) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare your network gone crazy....i received at least 16 calls from different state including 2 calls from J&k. Everyone is saying that I called them but how ?? I am in a meeting with peoples and my mobile is on table, no one using the how can I make call ??

  • ricaopowel214
    radhe radhe (@ricaopowel214) reported from Andheri, Maharashtra

    @JioCare why there is no network in Andheri East. Near mogra station. Since morning, there is issue in the network. Pathetic network.

  • BiswasNirmalya
    Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra

    @ParikshitK_ @JioCare Facing this issue since the last few days

  • Alwaysanil_
    Anil (@Alwaysanil_) reported from Mumbai Suburban, Maharashtra

    My earlier request for engineer was for 5-6 pm slot 4 feb Since due to Some issue from jio application they didn't consider that SR, Please take a note of new SRN SR00001HEDMK I am having my lecture at 7 pm @_MukeshAmbani @JioCare @reliancejio

  • VikasShaw16
    Vikas Shaw (@VikasShaw16) reported from Mumbai Suburban, Maharashtra

    May I know any genuine contact person number I want to install mobile network tower in Mumbai on my rooftop @reliancejio @airtelindia @VodafoneGroup

  • TheVinodNair
    Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra

    @JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.

  • theonlyashwini
    Ashwini Pawar (@theonlyashwini) reported from Yashodham, Maharashtra

    Why struggle to discontinue a number which is not in use ??? @reliancejio @JioCare tired of calling customer service, chatting from the app, visiting gallery!

  • im_bhushan2018
    BHUSHAN (@im_bhushan2018) reported from Thāne, Maharashtra

    Since there's no response to the above complaint, I believe that customer respect is a last priority of @JioCare . Also, there's no luck on Request number SR00001GW3TU. Hence, I'll port my number to Airtel on 19th February giving enough time to porting process before plan expiry.

  • kaush31886
    Kaushal (@kaush31886) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio this is happening second time. Suddenly internet and router stop working. And the best part is JIO service person will attend my request on 15th march? Seriously ? Soo fast ? dominance is dangerous in market ..its true. @HathwayBrdband was better. 😔

  • shuks1986
    ajay (@shuks1986) reported from Yashodham, Maharashtra

    @JioCare @TRAI having problems in voice call Too much disturbance with jio network i just got back to jio from Airtel but same problem with the same number

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Why should I again revert when I am telling you issue isn’t fixed and I have given you ticket number which captures every details then why you keep on asking me. Please advise what has been done to fix this issue till date?

  • GhoshSomu
    somnath (@GhoshSomu) reported from Mumbai, Maharashtra

    @JioCare @Nitaambani56 See this people are just robots, atleast give me a customer care number.

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @JioFanClub @reliancejio I have raised an issue and complaint number was given , without anyone visiting the complaint is closed and I’ve got an sms saying problem resolved. How on earth is it possible to check hardware from the backend pathetic service I must say

  • RaashulTandon
    RAASHUL TANDON (@RaashulTandon) reported from Mumbai Suburban, Maharashtra

    @airtelindia inspite of activating DND I'm getting zillion calls a day! Network issues haven't been resolved for the past 1 year. Is this a sublime message to port to @reliancejio ?!

  • dhi_ashu
    Ramdoot Ashu (@dhi_ashu) reported from Yashodham, Maharashtra

    Hey @JioCare I am facing internet related issue from a couple of days contact the customer care but not got any response pls solve the issue @reliancejio

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @reliancejio @JioCare it's frustrating time, taking twice the recharge but not given one single improvement in the jio... Everyday we are facing issue! I am not expecting such delay in service from Jio.. the more we raise whistle blow the more you are ignoring us big shame...

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Kuber_n_Mishra
    Dr Mishra (@Kuber_n_Mishra) reported

    @JioCare No reply or resolution yet from your side !

  • just_Sayanforu
    আমিSayan (@just_Sayanforu) reported

    @JioCare Please understand i have a meeting tonight, please help, i need the connection fixed badly

  • AbhijitTripat13
    Abhijit Tripathy (@AbhijitTripat13) reported

    @JioCare @JioCare cancel my installation and refund. I dont want ****** service.

  • AashifAli001
    Sayyed Aasif Ali (@AashifAli001) reported

    @JioCare Extremely disappointed with your service. My JioFiber has been down since today, and despite scheduling a home visit, your engineer is not answering calls and no one has arrived. Customers shouldn’t have to chase support for basic service. Resolve this ASAP.

  • ashok_barsagade
    ashok barsagade (@ashok_barsagade) reported

    @JioCare Still no reply @jiocare r u really serious about the issue?

  • harshitgupta16_
    CA Harshit Gupta (@harshitgupta16_) reported

    Hi, my WiFi has stopped working I urgently need support to get it resolved. The engineer visit is scheduled for tomorrow. Could you please send anyone today. @JioCare @reliancejio

  • InterwebKing
    Krishna Prakash (@InterwebKing) reported

    In big 2026 @JioCare cannot arrange an immediate slot to an engineer to check the interrupted internet service, the waiting period is 2 whole days, this is for using their highest service plan.

  • RamMandloi
    Ram Singh Mandloi (@RamMandloi) reported

    @JioCare Don't want Jio service **** your service and support

  • spilledink___
    Sanket🔗 (@spilledink___) reported

    @JioCare This is highly unprofessional and I want get an airtel connection now. Please plan to process refund asap (Service Request number SR00003A4PTB has been logged)

  • emilio_graph
    Emilio (@emilio_graph) reported

    @BlackX75676455 @JioCare noticed the ivr trees always have a branch to sell you something new and never one to fix the thing you already bought