Reliance Jio Outage Report in Santa Cruz, Mumbai Suburban, State of Mahārāshtra
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours in Santa Cruz, State of Mahārāshtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 12: Problems at Reliance Jio
Reliance Jio is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (58%)
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Phone (14%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Santa Cruz, Mumbai Suburban, State of Mahārāshtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Internet | |
| Mumbai |
Internet | |
| Mumbai |
Internet | |
| Mumbai |
Wi-fi | |
| Mumbai |
Internet | |
| Mumbai |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Santa Cruz, State of Mahārāshtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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Alla Vijay Kumar
(@alla_vijay) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio u guys have grown beyond ur ability to manage network, hopeless connectivity, call & data quality. Jee rahain hai mar mar ke due to ur network so many of our stake holders complain they can't reach me.
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Mithil madan
(@Mithilmadan24) reported
from
Mumbai Suburban, State of Mahārāshtra
Every day @JioFiberVoice @JioCare It's getting worst day day what is the problem 😡 Due to unforeseen circumstances, there is a delay in the restoration of JioFiber services for Service ID 2235062707 in your area. Services are likely to get restored by 11-05-2022 12:55 AM
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Dimple Shah
(@DimpleShah111) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare after repeated attempts to try to get in touch with your customer care, here I am, why is Jio fibre not showing apps online today? When would the issue be resolved?
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SPN
(@Swatipa18) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare What compensation we will be getting for facing issue 5 days? This has impacted our work very badly
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MERUL RAJESH VORA
(@MerulVora) reported
from
Mumbai Suburban, State of Mahārāshtra
Low network coverage @reliancejio @JioCare Kindly resolve
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KTHX
(@Kthx82929465) reported
from
Mumbai, State of Mahārāshtra
@JioCare I have been giving @JioCare opportunities to fix my network issue since December 2021... It's been more than 6 months... Do you still think you need more time to fix the issue?.. I feel like laughing... It's shameful... now, Enough is enough...
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Rahul Pawar
(@rahulpawar_mum) reported
from
Mumbai Suburban, State of Mahārāshtra
@Airtel_Presence Today almost using Airtel broadband service from 10 yrs and feels no value towards customers when they call up for help team repeats we are working on your request or there is a problem in your locality Why @reliancejio never gives such excuses to their clients..
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ShivKumar Maurya
(@emshiv_maurya) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare team, I'm yet to receive any update on this. Should I move again in Vodafone or you guys will help me out
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Hitesh mahale
(@miHiteshMahale) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare I haven’t received any call or any confirmation about engineer visit. I have called to jio care but they are telling me they are working on my issue.
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rahul chhaukhhadiya
(@chhaukhhadiya_r) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare @reliancejio @JioFiberVoice we got a new connection on 12th May. Jio fiber+ TV but tv getting disconnected again and again . I am highly dissatisfied with the installation as I already escalated this issue to the installation team and I was given assurance that it will
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Let Truth Prevail
(@parikshit_vedak) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio @reliancegroup what a third class service of Ajio are you running, selling clothes which get torn in 5 months inspite of less use and delayed orders of 2nd May which are not delivered till date
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SPN
(@Swatipa18) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Engineer came but he couldn't resolve issue and someone else was to come, but no resolution on issue yet..pls expedite
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Hitesh mahale
(@miHiteshMahale) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Its been more then 20 + hours and still broadband connection is not working. Is this service we can expect from company like jio??
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SPN
(@Swatipa18) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Highly disappointed with Jio fiber service to solve issue. It's 4 days but no resolution.
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Sudhir Bhagwat
(@sudhirbhagwat22) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Worst network while traveling on local train.Kindly work on this
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SUMIT KESARKAR Ayurvedacharya
(@sumitkesarkar) reported
from
Mumbai Suburban, State of Mahārāshtra
Seems #jiofibre does not allow port forwarding or UpNP support. C annot upload files via secure FTP, nor create a Remote management system.I suppose they use NAT. Has anyone found a solution. The customer care does not respond @reliancejio
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Kunal Kothari
(@kunalkothari99) reported
from
Mumbai Suburban, State of Mahārāshtra
Your service is the worst @JioCare @reliancejio even worst then vodafon this time. Switching to @airtelindia
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Prasad Shriyan
(@Prasad_Shriyan) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare I am unable to get through your service number or raise my issue on the jio app. I am awaiting refund of my jiofiber deposit and its well past the due date. Can someone advise status please.
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kunal rane
(@kunalrane17) reported
from
Thāne, State of Mahārāshtra
@JioCare @reliancejio we did many tries for sorting these issue non of the team responded and came on site. Our society Renovation work going on Thane Ghodbunder Cosmos park if any of the team support not given society may take necessary action on floating cable.
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SPN
(@Swatipa18) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Past 4 days I am hearing this only..normal local service provider of WiFi also resolve issues quickly
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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parody
(@swadeshsingh83) reported
@JioCare Thanks Jio for not supporting at all for the issue, which remained open even after 10 days. Finally porting to @airtelindia .
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prakash
(@prakash_nambiar) reported
@JioCare Hi Ruskar @jio_fiber when I called in, thought the back end team will do some basic troubleshooting to check what the issue is. But nothing happened. Can you check why ?
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Karthick Murugan
(@dravidankarthi) reported
@JioCare Can I get estimated time of resolving the issue ?
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Vikas
(@Parihar578) reported
@Airtel_Presence @airtelindia We are facing very poor network of Airtel and there is 0.50 kb/s internet speed from last 30 days. Shame on your third class network.. We all the residents of our area want to port your mobile number to @JioCare
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FlaMe
(@FlaMe16286191) reported
Hey @reliancejio @JioCare i have been suffering from reliance jio postpaid sim the executive have been denieing to give the postpaid sim The location is dhamdaha main road pin code 854205 Please escalate this issue as sooon as possible i have facing this issue
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MD ATHARUL ANWAR
(@AtharulAnwar) reported
@JioCare I am unable to do relocation request as they have no jio fiber service in this location. My previous location and my current location is in same pin code. And nearby peoples are using jio fiber then why I can't? If I were new customer then everything was possible i Believe.
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Harry Wadhwa
(@HarryWadhwa2) reported
Useless customer support. Agents not ready to help. No senior available to solve the problem. I did the most expensive recharge& not able to claim coupons. Making fools to the customer. Worst service day by day. Either help or refund my money @JioCare @reliancejio
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Hasan Ali
(@H_A_JAFRI) reported
from
Pune, State of Mahārāshtra
@JioCare @reliancejio There is an issue in our area (encountering since last 1 week) All jio sim holder facing the issue of very Bad network , Not even one call can be made or picked up. Kindly take required steps on immediate bases. Thanks (Will DM you the area details)
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Chetan Chennur
(@ChetanChennur) reported
@JioCare jio fiber service is really low class i registered my KYC on29nov and i credit my payment for JIO fiber still date there no rply from any one really really bad i will never suggest anyone for JIO FIBER 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻
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Sahil sharma
(@ScyilS) reported
@JioCare Your toll free agent disconnects call after listening issue