Reliance Jio outages and service status in Santa Cruz, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 3 outage signals in the last 24 hours around Santa Cruz, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 23, 3:33 PM GMT+5:30.
- Internet (55%)
- Wi-fi (18%)
- Phone (16%)
- Total Blackout (6%)
- E-mail (5%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Santa Cruz, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at Reliance Jio
Reliance Jio is having issues since 11:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Santa Cruz, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Airoli, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
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Internet | 2 hours ago |
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Mumbai
|
Wi-fi | 4 hours ago |
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Mumbai
|
Wi-fi | 19 hours ago |
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Mumbai
|
Wi-fi | 2 days ago |
|
Mumbai
|
Internet | 2 days ago |
|
Mumbai
|
2 days ago |
Nearby cities with recent reports
12 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Santa Cruz, Maharashtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra@JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio
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Surendra Sadwelkar (@surensadwelkar) reported from Mumbai Suburban, Maharashtra@JioCare i have complained 2 times so far that I cannot make or receive calls sometimes, i am not able to call any emergency numbers like 100. So far my issue remains unresolved. If Jio is not able to resolve my issue i will have to port out.
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Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra@JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....
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satish tiwari (@satishtiwari81) reported from Mumbai Suburban, Maharashtra@reliancejio @RelianceEnt @reliancegroup kindly take notice that jio fibre team had assured us free connection to society.but after 2 month of service started.there is no response from team .feeling cheated from jio fibre .from Satish tiwari veermahal chs lalbaug 9820464853
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare Even Jio fiber speed is bad after upgrading to Rs 999 plan
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Ashwini Pawar (@theonlyashwini) reported from Yashodham, MaharashtraWhy struggle to discontinue a number which is not in use ??? @reliancejio @JioCare tired of calling customer service, chatting from the app, visiting gallery!
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UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra@JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare @JioFanClub @reliancejio I have raised an issue and complaint number was given , without anyone visiting the complaint is closed and I’ve got an sms saying problem resolved. How on earth is it possible to check hardware from the backend pathetic service I must say
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DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra@JioCare In my jio fiber plan,of Rs 999,I am getting a speed of 31 and 25 ,when it is supposed to be 150 or whereabouts, what is the reason for slow speed ? Please check
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Anil (@Alwaysanil_) reported from Mumbai Suburban, MaharashtraMy earlier request for engineer was for 5-6 pm slot 4 feb Since due to Some issue from jio application they didn't consider that SR, Please take a note of new SRN SR00001HEDMK I am having my lecture at 7 pm @_MukeshAmbani @JioCare @reliancejio
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somnath (@GhoshSomu) reported from Mumbai, Maharashtra@JioCare @Nitaambani56 See this people are just robots, atleast give me a customer care number.
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Volney Myron (@volneymyron) reported from Yashodham, MaharashtraThe worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!
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Naresh Pawar (@Iamnareshp25) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare Pathetic experience facing from last more than 15 days about network issue. Also make complaint no response. Same calling today costomer supporter hold me for senior assistant then disconnected even not connecting me proper. #Shame
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Vinod Yadav (@vsy135) reported from Mumbai Suburban, MaharashtraPathetic service from @JioCare . Went to kanjur jio office (near huma cinema) to get my father's sim changed as existing one was corrupted. Everyone in that lane had electricity except jio store. Jio representative said "meter had been cut down as electricity bill is not paid"
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Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra@JioCare I want to port my no to onther service provider. Your complaints number 198 not working. Your customer support worst on Twitter too.
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare Keep on working you have time till 31st Dec 2023 to call a customer who wanted to port in JIO and this is what @reliancejio calls 5G service
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare Not able to watch IPL and Sony channels since 5 days,no service from Jiofiber, shocking state of affairs
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Sonia Notani (@sonianotani) reported from Mumbai Suburban, MaharashtraNo customer care number. Emails got a few holding replies and then no replies. This is a critical service for us!! @reliancejio @JioCare
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manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra@JioCare And once again the wifi has been down since last evening 9pm and not working yet after 12 hrs. Pls escalate this complaint. I don't want ur standard reply.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Bharath Kumar (@9yearoldnoob) reported₹1200 refund pending for ~3 months. No installation/service done. Multiple SRs/MRs, no resolution. Previous complaint closed without resolution. 2nd CPGRAMS complaint filed. NCH: 8922677 @JioCare @DoT_India @jagograhakjago Kindly intervene.
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Saba S (@SabaS85770193) reportedI have purchased a Jio SIM card online by paying Rs.349 on 19th Apr, On 20th I get a msg with delivery msg BUT so far its not delivered. MONEY GONE, NO SIM CARD, PATHETIC CUSTOMER CARE. REFUND MY MONEY or Deliver me SIM card. @reliancejio , @RelianceMobile , @RCommCare
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AN 🇮🇳 (@Nadargirl) reported@JioCare First your engineer never visited my place. Additionally your customer care confirmed the issue was related to our home. It was an outage at your end, I need compensation for 4 days .
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Vikas Singh (@vikas14d) reported@reliancejio @JioCare Shraddha, please read the issue carefully. The engineer HAS reached multiple times, but the material/Odu is NOT WHITELISTED in your system. Rescheduling visits won't help if the backend isn't updated. Escalate to the provisioning team to whitelist it. Stop the generic replies!
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🇺🇸Kalpana *****🇮🇳 (@kalpanajaggi) reported@JioCare Such terrible service. No one responds
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nicketta gonsalves (@NickettaG64160) reported@JioCare Why does Jio raise new service request numbers when they do t resolve open ones ?
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Prashant Mahajanam (@Prash_M87) reported@JioCare there's too much delay in resolving internet connectivity issue. Raised ticket yesterday and no one answerered till now. Reached out to your support team multiple times today but still there's a lot of delay. How to push, this is delaying everything when WFH. @JioCare
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naya (@nayat633226) reportedHey @JioCare @reliancejio, my internet is down for the last 3 days. Despite a router replacement, the connection is still buffering constantly. The technician used a low-quality Drop Cable that seems to be the root cause. Please fix this permanently!#JioFiber #JioDown
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murali kumar (@muralikumar99) reported@JioCare Hi @JioCare , kindly check my DM and respond. Every time this is happening from last 10days. Get one message and your are disappeared. R u bots or real customer care?
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Hafiz (@Hafizk7507) reported@JioCare Extremely disappointed with @JioCare. My service request SR000033PYGB was closed with a "False Resolution" claim. No technician visited, no call received, and my Wi-Fi is still down in Wave City, Ghaziabad. Internet is essential for my work. Resolve this immediately!