Reliance Jio

Reliance Jio Outage Report in Santa Cruz, Mumbai Suburban, State of Mahārāshtra

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Santa Cruz, State of Mahārāshtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Santa Cruz, Mumbai Suburban, State of Mahārāshtra 01/28/2026 22:10

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Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Santa Cruz, Mumbai Suburban, State of Mahārāshtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Total Blackout
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai E-mail
IndiaMumbai Internet
IndiaMumbai Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Santa Cruz, State of Mahārāshtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • lodha_vidhi Vidhi Lodha♥️ (@lodha_vidhi) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio #worstevernetwork no network since 2 days... Calls are not been made nor calls has incoming.... Experiencing the worst service by Jio #unexpected Kindly reslove the matter its been too tough to call someone or receive... Even the internet isn't working...

  • kanhaiyapal1992 Kanhaiya Pal (@kanhaiyapal1992) reported from Mumbai, State of Mahārāshtra

    @JioCare Already replied on the DM platform.pls help with only recharge talking package.

  • prathmesh91 Prathmesh (@prathmesh91) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @DoT_India Dear Jio Team, Not interested in resolving this issue. As per the required message/conversation share with you. Awaiting the revert.

  • Nitesh_bharati Nitesh Bharati (@Nitesh_bharati) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio The indoor network has been pathetic I wish we could downgrade the network to 2G

  • GPerscy Mellvin George Perscy (@GPerscy) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio i wanna disconnect by BB service as I'm relocating. Pls guide. #Mumbai

  • lodha_vidhi Vidhi Lodha♥️ (@lodha_vidhi) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio @JioCare #worstevernetwork no network since 2 days... Calls are not been made nor calls has incoming.... Experiencing the worst service by Jio #unexpected Kindly reslove the matter its been too tough to call someone or receive... Even the internet isn't working...

  • Mantaru2 Mantaru (@Mantaru2) reported from Mumbai Suburban, State of Mahārāshtra

    Hello @NetflixIndia I am still unable to watch anything on #netfilx I have @reliancejio #jionet Jiosetupbox don’t understand why is it happening?? Can someone please help @netflix

  • jampachakar Bharat Patel (@jampachakar) reported from Mumbai Suburban, State of Mahārāshtra

    Why is there no fuss about the pathetic network by @reliancejio & @airtelindia. I have been experiencing this since last 6-8months can anyone second that? Call doesn't get through/can't hear the other person's- two major problems experienced. #reliancejio #airtelThanks

  • jackjenil JENIL SOLANKI (@jackjenil) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Complaining from past 2 months. Did dm several times but no reply, no response, pathetic service. Only given false commitments @airtelindia please respond i want to port 4 to 5 nos of my family how to do it on prepaid network

  • KoppikerNitish Nitish Koppiker (@KoppikerNitish) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare my Sunday got ruined today because my service went out this afternoon. Hoped by evening it’d be back but it’s been out the whole day also this is happening on regular basis. Is the server down in the Malad areas ?

  • ashishg90152846 ashish gandhi🇮🇳 jai hind kattar hinduvadi (@ashishg90152846) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @KishorTrvedi Mumbai local train me bahot kharab network hai calling internet dono

  • Nitesh_bharati Nitesh Bharati (@Nitesh_bharati) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Yes I am facing issues at same location and the same has been raised a month ago. Nothing has been done..pathetic network you have. @jagograhakjago @airtelindia

  • anshul_co Anshul Shilpa Dance & Events Co. (@anshul_co) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio @JioCare Don't join Jio rather.... I would say 8 days & counting and still no solution for my problem my wifi is stopped due to some issue & no technicians have arrived & if they have arrived they have went without any solution for my problem....Did Lots of complaints everywhere

  • Aafi89535143 AftaB KhaN (@Aafi89535143) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare pls solf this problem network issues call problem data use problem many many times request you pls 🙏 solf this problem

  • arkoli62 Avinash Koli (@arkoli62) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio very slow speed of your network I was already raised complete but not any improvement very bad customer service also please don't make fool to customer.. #slowspeed #slowservice

  • anshul_co Anshul Shilpa Dance & Events Co. (@anshul_co) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @reliancejio @_MukeshAmbani Don't join Jio rather.... I would say 8 days & counting and still no solution for my problem my wifi is stopped due to some issue & no technicians have arrived & if they have arrived they have went without any solution for my problem....

  • ikramuddin007 ikramuddin shaikh (@ikramuddin007) reported from Mumbai, State of Mahārāshtra

    @reliancejio i have facing internet speed problem I think Vi is better the Jio and i will port my jio

  • Madan_Chikna Godman Chikna (@Madan_Chikna) reported from Mumbai Suburban, State of Mahārāshtra

    This @Jio @JioCare has one of worst customer support of all. #Jiofiber Truly unprofessional. NEVER DEAL WITH THEM.

  • Rohan84795043 Rohan (@Rohan84795043) reported from Mumbai Suburban, State of Mahārāshtra

    @Airtel_Presence worst network when you are at Andheri Station need to take Hotspot from @reliancejio to send message

  • prathmesh91 Prathmesh (@prathmesh91) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare As we chat your chat feature personally helps, they ask the same repeated question and one thing I want to mention. Previously issues were temporarily resolved. I think this was a temporary solution. I am looking forward to fast resolution.@DoT_India

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • her0abhishek ABHISHEK CyberTeam (@her0abhishek) reported

    @JioCare @reliancejio hello jio team, if my internet not working how do i report to you my jio internet and wifi not working, "my jio app" not responding. Is there any offline solution we got??

  • anuj_hear Anuj Rathore (@anuj_hear) reported

    (1) @JioCare it's shameful that JIO is cheating villagers. JIO you promise as you're best network but in our Village we are suffering to use internet. I have to recharge if we want talk but sorry to say you're worst network in the world. Cheater Lier @AmbaniTina 4G network

  • Manepalliprave5 praveen123 (@Manepalliprave5) reported

    @reliancejio Hi jio In poor signal in vissanapeta NTR district thiruvr niyajagavargam please rectify on signal strength rise

  • anuj_hear Anuj Rathore (@anuj_hear) reported

    @reliancejio hello Mr. Ambani Ji we are paying you to use internet but we are not able to use internet in night or day in my town and this is not one day issue it happens since 3 year year. When we complain no solution is given permanently. Please do needful don't bcome worst

  • shivam6824 Shiva Singh (@shivam6824) reported

    @JioCare Respected Sir, very pathetic network in area 209402 village Maholi Doman Pur area

  • BidyutB27068375 Bidyut Bikash Bordoloi (@BidyutB27068375) reported

    What's going on With Jio Network at Dhing, it's pathetic #Reliancejio#Mukesh Ambani

  • vettrikondan786 மாயோன்Tweetz | GTSR 🚩🕉️ (@vettrikondan786) reported

    @reliancejio @GSMAm4d @ril_foundation What is your customer care number? I am from chennai and Jio fibre customer. The number 18008969999 is non responsive. My Jio technician said I need to change my ONT device. Been two days and my data is getting wasted. Planning to shift to airtel fibre network 😐

  • barejagaurav GAURAV BAREJA (@barejagaurav) reported

    @JioCare Thanks jio you are one, who actually cares it's users The rest two @ViCustomerCare @airtelindia are just bad....

  • anuj_hear Anuj Rathore (@anuj_hear) reported

    @reliancejio @OnePlus_IN Worst network we are using in my Village no solution is given since 3 year after regular complaint

  • krish_shahi Krishn_uvaach (@krish_shahi) reported

    @JioCare ! Please do something about your network issue on my phone. Most of the apps go dead on mobile data. Why should someone subscribe to Jio then?