Reliance Jio

Reliance Jio Outage Report in Santa Cruz, Mumbai Suburban, State of Mahārāshtra

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Santa Cruz, State of Mahārāshtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Santa Cruz, Mumbai Suburban, State of Mahārāshtra 11/22/2025 22:55

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Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (13%)

    Wi-fi (13%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Santa Cruz, Mumbai Suburban, State of Mahārāshtra

The most recent Reliance Jio outage reports came from the following cities: Thāne and Mumbai.

Loading map, please wait...
City Problem Type Report Time
IndiaThāne Internet
IndiaMumbai Wi-fi
IndiaMumbai Internet
IndiaMumbai Total Blackout
IndiaMumbai Internet
IndiaMumbai Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Santa Cruz, State of Mahārāshtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • tejassalvi09 tejas (@tejassalvi09) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio @JioCare service is very poor in western railway route from Borivali to Churchgate internet speed is very poor

  • thite_pradip Pradip Thite (@thite_pradip) reported from Mumbai Suburban, State of Mahārāshtra

    @DoT_India @Airtel_Presence Nobody has contacted yet, may be all are busy to find out solution #badservice #nonetwork #closenetwork #noservice #closeservice #endlessstory #hiddennetwork @JioCare @Airtel_Presence @VodafoneIN

  • kavmoh Chowkidar Mohnish Kumbhar (@kavmoh) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Since Friday internet is not working at my home location. I have contacted customer care but they don't have proper answer. If this goes on have to quit JIO network

  • skal_xy Bhushan Jain (@skal_xy) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @reliancejio what a poor speed i m receiving after special recharge of 101. On the name of 4g network my download speed is just 50kbps. Seriously its very poor speed.

  • ishivrajroy shivraj roy (@ishivrajroy) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare hi my dad just got new jio sim on his non volte but 4G phone it got activated today itself but whenever WiFi is connected,he cant make calls but when WiFi is turned off call works as usual,I DONT USE JIO FOR DATA MUCH BECAUSE ITS SLOW AND I CANT KEEP MY WIFI TURNED OFF

  • sunilinfo1 Sunil Khandelwal (@sunilinfo1) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare The signal has been very show all through my last recharge and I spoke to customer services and they said work was going on in my area. I think you should kindly extend the package I paid for but was not able to use, into the next period of time with the same package

  • ansarij03929220 ansari javed (@ansarij03929220) reported from Thāne, State of Mahārāshtra

    @JioCare Tell me what time u need boss don’t any think u r team work because al ready past 5 months that s way I’m public telling no purchases jio sim because no service no improvement small work not solved

  • rahulmishra2017 Rahul Mishra (@rahulmishra2017) reported from Mumbai Suburban, State of Mahārāshtra

    @SindhiSanjay @JioCare @jio @jiophone @forum_consumer @TRAI ZERO RUPEEEEEE. EVEN U HAVE TO PAY TO REPAIR IT😝 VEEY BAD POLICY BY @JioCare

  • jain07india Anil Jain (@jain07india) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @reliancejio @jio @JioChat When u people will solve our proplem of network.we complaining u from last 2-3 months.there is no network. A image take almost 2-3 minutes to download n u people r talking about 4g-5g

  • kavmoh Chowkidar Mohnish Kumbhar (@kavmoh) reported from Andheri East, State of Mahārāshtra

    @JioCare Internet is not working at 5th floor of this building.

  • sunilinfo1 Sunil Khandelwal (@sunilinfo1) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @reliancejio says can't check my speed problem unless I recharge, I can't even use it as it's less than 64kbps, it's the 2nd recharge I had to do so they can check They won't refund though there is no service. "Because it's not in their system to refund" #Mumbai #delhi

  • thite_pradip Pradip Thite (@thite_pradip) reported from Bhāndup, State of Mahārāshtra

    @DoT_India @airtelindia @Airtel_Presence @JioCare @VodafoneIN Worst network coverage of all service providers at Marathon Max, building Mulund West. Raised many complaints but no action taken. #badsupport #pathetic #calldrop #nonetwork #noservice #closenetwork

  • sunilinfo1 Sunil Khandelwal (@sunilinfo1) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare says they can't check my speed problem unless I recharge, I can't even use it cause it's less than 64kbps, it's the 2nd recharge I've had to do. They won't refund though there is no service suddenly. "Because it's not in their system to refund"

  • RahulJagtiani Rahul Jagtiani (@RahulJagtiani) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare I have DM’d you. There is an issue with your sales guy.

  • mm0592 Rajeev G Sharma (@mm0592) reported from Mumbai, State of Mahārāshtra

    @reliancejio @JioCare terrible, pathetcc network speed / call drop. Unlimited bcos u know the calls will drop frequently. 3 calls to complete 1 conversation of 2-3 mins

  • amit_asole Amit Asole (@amit_asole) reported from Mumbai Suburban, State of Mahārāshtra

    My jio no is not active. Please help @JioCare

  • RahulJagtiani Rahul Jagtiani (@RahulJagtiani) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio Your sales are marketing guys are absolutely the worst! Job half done, zero customer service, just want to make the sale and vanish!

  • 9Unknownmen S.Rajkumar™ (@9Unknownmen) reported from Mumbai Suburban, State of Mahārāshtra

    @dutta_k9474 @JioCare Same with me. You won't get the issue solved. Shift to another operator.

  • alexenderfire amitabh kumar gupta (@alexenderfire) reported from Mumbai Suburban, State of Mahārāshtra

    I opted for jio auto pay before my current plan expire yet my plans are not active. Now @JioCare @reliancejio is saying i need to do 5 days earlier . So jio i will not do any recharges and port my no. If even after opting for a service if you could not deliver than i am sorry

  • amit_asole Amit Asole (@amit_asole) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare The staff at thi jio store asked me to come tmrw... horrible staff

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • ChitranshMishr5 Chitransh Mishra (@ChitranshMishr5) reported from Electronic City Phase I, State of Karnataka

    @JioCare @reliancejio From last for days there is jio coverage in my area and a large count of people impacted but still no action from jio team. Is there are boby to check and help us, I am attaching my present location with this

  • matin8009 MATEEN ANSARI (@matin8009) reported from Bhiwandi, State of Mahārāshtra

    @JioCare Hi. This os a mu service number is SR00000WJPR2 Resolve my issue as soon as possible Last 15 days no network my area..poor service for jio

  • kaushikmodi7 kaushik kumar (@kaushikmodi7) reported from Kalol, State of Gujarāt

    @JioCare There is none report about low speed why because jio does not improve service Kaushik

  • AakashPoudel25 Aakash Sharma (@AakashPoudel25) reported from Guwahati, Assam

    @JioCare @reliancejio 2 days ago i ported my number from @VodafoneIN to @reliancejio the issue is same both networks data are slow so what shall i do now no idea... Can you help me @JioCare i think now i have to try @airtelindia ...

  • kailash2525 KLSH नौसिखिया (@kailash2525) reported from New Delhi, National Capital Territory of Delhi

    @JioCare This problem is of all jio users.

  • Manik61160528 Manik (@Manik61160528) reported from Panjlehr, State of Himāchal Pradesh

    @JioCare Please Jio fix network speed issue it is a big problem there's no meaning in giving cheap internent quality though your rates are affordable.

  • kuriousankit Ankit Agarwal (@kuriousankit) reported from PETROL BUNK ORR, State of Karnataka

    No Network since morning.Its very annoying,Please look into it @reliancejio @JioCare

  • prajwalpundir1 Prajwal Pundir (@prajwalpundir1) reported from Ambāla, State of Haryāna

    @JioCare sir plz help

  • Dewanshi1120 Devanshi Thakkar (@Dewanshi1120) reported from Arun Arekar -residence, State of Gujarāt

    @JioCare Hello, have got my recharge done through app. My bank says the amount is been deducted but my facilities have not yet started. It's already 2 hours. Am not able to reach out your customer care on given number or app chat. Suggest

  • iamnivesh nivesh vashishtha (@iamnivesh) reported from New Delhi, National Capital Territory of Delhi

    @JioCare asking to wait till midnight to get good speed as it is no rush time .. Waah. Might ask to shift to some other city next time! Revolutionary modern solution