Reliance Jio outages and service status in Santa Cruz, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 3 outage signals in the last 24 hours around Santa Cruz, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jun 15, 4:24 PM GMT+5:30.
- Internet (65%)
- Wi-fi (17%)
- Phone (8%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Santa Cruz, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 15: Problems at Reliance Jio
Reliance Jio is having issues since 11:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Santa Cruz, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 27 minutes ago |
|
Mumbai
|
Internet | 1 hour ago |
|
Mumbai Suburban
|
Wi-fi | 6 hours ago |
|
Mumbai
|
Internet | 1 day ago |
|
Mumbai
|
Internet | 1 day ago |
|
Mumbai
|
Wi-fi | 1 day ago |
Nearby cities with recent reports
52 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Santa Cruz, Maharashtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
-
Dr. Ashish S. Hattangdi (Ph.D) (@ashishhattangdi) reported from Yashodham, Maharashtra@JioCare i wanted to Port our family numbers from prepaid to postpaid family plan. No response from website etc. Pls help
-
Nidhaye Phand (@nidhayephand) reported from Yashodham, Maharashtra@JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!
-
Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare one thing is for sure will never port to @reliancejio as their executive couldn't call in more than 5 days. It's their 5g service
-
I’m a Plotta // 100x’er (@PiyushOchani) reported from Mumbai Suburban, Maharashtra@JioCare hello I'm having a lot of call drop issues. I need a replacement sim card and for that I've sent you an email as well
-
LFO Shrey Plays (@shreyplaysYT) reported from Mumbai Suburban, MaharashtraWhat is it with @reliancejio @PlayApex ping problems. Every alternate game the ping is at above 200ms. So annoying nd irritating.
-
Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@reliancejio @JioCare You only hire Telecallers, Artificial intellect, but you don't have enough tower and service engineer to check the network compatibility.. it's daily pain ! Our day start with frustration. We are planning to go in consumer court @jagograhakjago
-
Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra@JioCare bas service My welcome offer not received I am not using 5g unlimited data With postpaid number My plan 399 9309855763
-
vinod bakliwal (@vinodpbakliwal) reported from Yashodham, Maharashtra@JioCare hi i am jiofiber user i want to pause my connection as i will not be in the town for more than 2 months. Please help me
-
Praveen Kushwaha (@praveenkushwaha) reported from Yashodham, Maharashtra@JioCare Pathetic service from Jio fibre. Everyday internet down fpr 5-6 hours in Kandivali West area.
-
vishnu agarwal (@agarwalvishnu) reported from Mumbai Suburban, Maharashtra@JioCare No solution to my complaint yet...
-
Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra@reliancejio jio fiber isn’t working properly in Kopar Khairne. Please fix asap
-
Anurag Tiwari (@anurag11820) reported from Thāne, Maharashtra@reliancejio Jiotrue5G is not working on 5G phone Realme 10pro+ 5G But Airtel 5G @airtelindia is working
-
Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, MaharashtraHow should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio
-
CJ (@JagtianiShekhar) reported from Yashodham, Maharashtra@reliancejio @JioCare WIFi issue since yesterday and completely down since yesterday night. Please resolve immediately, thanks.
-
Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra@JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....
-
Volney Myron (@volneymyron) reported from Yashodham, MaharashtraThe worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!
-
Surendra Sadwelkar (@surensadwelkar) reported from Mumbai Suburban, Maharashtra@JioCare i have complained 2 times so far that I cannot make or receive calls sometimes, i am not able to call any emergency numbers like 100. So far my issue remains unresolved. If Jio is not able to resolve my issue i will have to port out.
-
radhe radhe (@ricaopowel214) reported from Andheri, Maharashtra@JioCare why there is no network in Andheri East. Near mogra station. Since morning, there is issue in the network. Pathetic network.
-
manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra@JioCare And once again the wifi has been down since last evening 9pm and not working yet after 12 hrs. Pls escalate this complaint. I don't want ur standard reply.
-
manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra@JioCare Pls share the number of the area division city level supervisors. This is not done. Every two days the network is down and we keep bearing with it. What quality of service is this??? @TimesNow
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Manish (@Flutetune) reportedDear @JioCare, Raised a complaint yesterday at 6:23 PM (Service Request: SR000038F8VJ), yet no engineer has been assigned even after 24 hours. When I contacted the local office, I was told service is "not possible today" due to an employee strike. After insisting, they vaguely said "maybe by evening." Customers shouldn't suffer because of internal issues. This is highly irresponsible and unacceptable. Kindly resolve the issue immediately. #JioFiber #PoorService #CustomerExperience
-
Rohit Patil (@rohitd0345) reported@JioCare Installation was promised twice (8 June & 14 June) but no technician arrived. I cancelled my plans and waited based on your commitment. Despite repeatedly asking for the reason for the delay, no clear answer was provided. Very disappointing service. Order ID: N0001DVG47Y
-
Subrat kumar pusty (@SubratPusty21) reportedFacing no internet issue on my jio air fir since last 7days. I raised a complaint five days ago but the issue remains unresolved and no technician has visited.kindly resolved this issue & provide billing credit compensation for the seven days @reliancejio @JioCare @AmbaniKaVansaj
-
Ashish Rai (@AshishR11931632) reported@RIL_Updates @RIL_Updates @JioCare and also the patent for the worst customer care. For 7 months their only KRA is to post random template to close the customer request instead of actually working on it
-
Infidel Zionist (@InfidelZionist) reported@excitel_rocks Your network is down again and your service has become very poor. @JioCare Please give me an internet connection.
-
Shailendra Halwai (@sailendra_says) reported@JioCare How can I rest assured? You are generating bill for these accounts also, and this causing unnecessary expense to us. It has been 2 months. @reliancejio doesn't bother as it is getting monthly charges. I need immediate resolution by EOD.
-
Mani Ranjan (@ManiRanjan2) reported@JioCare Internet is down since Friday Afternoon but still not resolved. Logged a complaint with @PMOIndia gravience portal about the same with Registration No. : PMOPG/E/2026/0105606 and got a contact number of Mr. Suraj Nair (098103 97093).
-
Adepu Pranay (@pranay_155) reported@JioCare @reliancejio My JioFiber connection has been down for the last 7 days. Multiple complaints have been raised, but there has been no resolution. Customer care is not responding properly, and the local service team is not providing any support. #JioFiber #JioCare
-
harsha shivu (@harshashivu) reported@JioCare This is the same comment i'm hearing from past 2 months. No calls, or rather no response when i call the customer care number. Such a fake and fraud company
-
logical Indian (@Vikymhatre04) reported@JioCare What happened? You never responded!!