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Reliance Jio outages and service status in Santa Cruz, Maharashtra

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Santa Cruz, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 15, 8:05 PM GMT+5:30.
  • 60% Internet (60%)
  • 12% Wi-fi (12%)
  • 12% Phone (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 2% TV (2%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Santa Cruz, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 16: Problems at Reliance Jio

Reliance Jio is currently having issues. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Santa Cruz, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, and Mumbai Suburban.

CityProblem TypeReport Time
Mumbai Internet 10 hours ago
Mumbai Phone 1 day ago
Mumbai Phone 2 days ago
Mumbai Total Blackout 2 days ago
Mumbai Total Blackout 2 days ago
Mumbai Internet 2 days ago

Nearby cities with recent reports

Mumbai

59 recent signals

10 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Santa Cruz, Maharashtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • nikhilRC
    nikhilRC (@nikhilRC) reported from Yashodham, Maharashtra

    @JioCare @reliancejio I own a jio fiber conctn, last date to pay bill was 10 April, today mor I see the servics are suspendd. There can b sme issue, may b sme family emergncy tht someone was not able 2 pay the bill, wht is the logic in suspendng service in 2 days post due date

  • UD_SHAH79
    UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra

    @JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Intermittent connection loss!! I am done now take some effort to investigate open the ticket listen to what your representative has advised & then let me know on what grounds you have closed the ticket without providing resolution and none of you jerks making an effort to call me

  • Ankit28789794
    Indian (@Ankit28789794) reported from Yashodham, Maharashtra

    @reliancejio @JioCare @JioSaavn Feedback: caller tunes sound quality is very very poor, users loves to set up their loved tune but caller tune sound quality is super poor than the actual sound. It is disappointing, please see if you can improve in that section. Thanks

  • RaashulTandon
    RAASHUL TANDON (@RaashulTandon) reported from Mumbai Suburban, Maharashtra

    @airtelindia inspite of activating DND I'm getting zillion calls a day! Network issues haven't been resolved for the past 1 year. Is this a sublime message to port to @reliancejio ?!

  • CAMANDO007
    Shashikant Pandey #CRPF (@CAMANDO007) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Do we have any network issue at Vakola Datta Mandir Dmello Comp. Last few days network and calling capacity of Jio getting worst. Could you pleas make some alternate arrangements or let know to port out if you not able to provide solutions.

  • nlgogri
    NLG (@nlgogri) reported from Yashodham, Maharashtra

    @JioCinema app is not smooth at all. While watching highlights if you press back 10 second button then video freezes and commentary runs. Very pathetic experience @BCCI of watching ipl this year. Hope you address this issue at earliest @reliancejio

  • shah7543
    shah (@shah7543) reported from Mumbai Suburban, Maharashtra

    @reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare now it's finish.. let's disconnect!! Network is the soul of Mobile device now a days i am carrying body without soul... poor network, poor service 😔 unsatisfied!!

  • vsy135
    Vinod Yadav (@vsy135) reported from Mumbai Suburban, Maharashtra

    Pathetic service from @JioCare . Went to kanjur jio office (near huma cinema) to get my father's sim changed as existing one was corrupted. Everyone in that lane had electricity except jio store. Jio representative said "meter had been cut down as electricity bill is not paid"

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare I think this 15 times I have forwarded my house details... Why the same sop has been following? Can't you come here and check network

  • BiswasNirmalya
    Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra

    @JioCare is there some issue with vowifi in jiofiber? Please clarify! Or is it related to jio sim?

  • paaaarthhh
    Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra

    @JioCare RT news channel is not working on jio fiber.Please help

  • praveenkushwaha
    Praveen Kushwaha (@praveenkushwaha) reported from Yashodham, Maharashtra

    @JioCare Pathetic service from Jio fibre. Everyday internet down fpr 5-6 hours in Kandivali West area.

  • Alwaysanil_
    Anil (@Alwaysanil_) reported from Mumbai Suburban, Maharashtra

    my jio fiber is not working i also complained and booked for engineer service but still no response received. @JioCare @JioFibre @reliancejio

  • CoronaRadiata2
    Corona Radiata (@CoronaRadiata2) reported from Mumbai, Maharashtra

    I don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.

  • Sarvjeet8082
    SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra

    @JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio

  • nidhayephand
    Nidhaye Phand (@nidhayephand) reported from Yashodham, Maharashtra

    @JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!

  • ManishaNanavaty
    manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra

    @JioCare Pls share the number of the area division city level supervisors. This is not done. Every two days the network is down and we keep bearing with it. What quality of service is this??? @TimesNow

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @JioFanClub @reliancejio I have raised an issue and complaint number was given , without anyone visiting the complaint is closed and I’ve got an sms saying problem resolved. How on earth is it possible to check hardware from the backend pathetic service I must say

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • anitabg23
    Anitha (@anitabg23) reported

    @JioCare JioFiber has been down for 5 days. Complaint raised, but visits keep getting postponed with no updates on the outage or resolution. Paying for a full month's service and still forced to follow up. Restore service and provide compensation. #JioFiber

  • hemant_apa97892
    Dr. Hemant Kumar Apat (@hemant_apa97892) reported

    @JioCare @reliancejio I paid for a 4-month JioFiber/JioAirFiber subscription for installation, but the field executive assigned is unreachable number appears out of service. No installation done yet. Please help resolve urgently. Ref: NO0001DM42YC #JioFiber #Jharkhand

  • TanmayJ56961191
    Tanmay Jha (@TanmayJ56961191) reported

    Pathetic experience facing outrage in my air fibre since morning, same auto generated response of outrage in your area that will be rectified in 4 hours, couldn't even get complaint number @JioCare

  • Ranjeet_CAG
    Ranjeet (@Ranjeet_CAG) reported

    @JioCare what a pathetic service jio has even for 1 week i am requesting for call back for jio fiber broadband installantion but no response from them , @BSNL_KL is much more responsive to my request

  • TAILORDEVANG1
    Devang Tailor (@TAILORDEVANG1) reported

    @JioCare I have already been without internet for several days while still being charged. Please arrange the engineer visit immediately and resolve this issue by Tommorow afternoon instead of sending automated responses. I will wait until tomorrow afternoon. (3/4)

  • sardar_prasanta
    Prasanta Sardar (@sardar_prasanta) reported

    @AkashMAmbani @reliancejio @JioCare Someone has pulled out/disconnected my Jio connection, and my internet is completely down. Today is the 2nd semi-final, and I urgently need my connection working. Please arrange immediate assistance and restore the service as soon as possible.

  • MohitKapadiyaa
    Mohit Kapadiya (@MohitKapadiyaa) reported

    @JioCare I dm the details in message. Please check. This issue is a policy issue to be fixed for many people

  • mahadikrahul
    Rahul Mahadik (@mahadikrahul) reported

    @tymofii @JioCare @GoogleIndia It does not seem a cache issue as the subscription was deactivated after sometime. So, reactivating it says it has already been activated. Google Support says it is a Jio Issue and Vice-versa.

  • tallanikhil
    tallanikhil (@tallanikhil) reported

    @JioCare @JioCare That means I have to wait until 22 August? My service request is now on hold. If that’s the case, I no longer wish to continue with JioAirFiber. Please process my disconnection immediately.

  • beyondlgodesses
    DVIJAHH 🦢 (@beyondlgodesses) reported

    @JioCare what is with your connection!! WiFi has been down since afternoon, I called and you ask me to call again in 30 mins. Then it’s starts itself but can’t be connected to laptops ? Now no one is answering on complaints?? What is this ?