Reliance Jio outages and service status in Santa Cruz, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 6 outage signals in the last 24 hours around Santa Cruz, including 6 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 25, 9:59 AM GMT+5:30.
- Internet (55%)
- Wi-fi (19%)
- Phone (15%)
- Total Blackout (6%)
- E-mail (4%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Santa Cruz, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 25: Problems at Reliance Jio
Reliance Jio is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Santa Cruz, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Airoli, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Wi-fi | 4 hours ago |
|
Mumbai
|
Internet | 4 hours ago |
|
Mumbai
|
Internet | 12 hours ago |
|
Mumbai
|
Internet | 15 hours ago |
|
Mumbai
|
Internet | 17 hours ago |
|
Mumbai
|
Internet | 19 hours ago |
Nearby cities with recent reports
17 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Santa Cruz, Maharashtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
-
its me PANKAJ (@sandandstories) reported from Yashodham, MaharashtraI always wonder why people don’t make @reliancejio there first number. It got the answer. It’s a task to get through a real person on the customer care, first they will give you gyaan on what all are included in your plan and then no option to talk to a real person @JioCare
-
Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port
-
Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare No one has called me no technician has visited and issue is resolved wow you guys are amazing all companies should learn this skill from you without calling/visiting customer and addressing their concerns to resolve issues!
-
manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra@JioCare And once again the wifi has been down since last evening 9pm and not working yet after 12 hrs. Pls escalate this complaint. I don't want ur standard reply.
-
Ramdoot Ashu (@dhi_ashu) reported from Yashodham, MaharashtraHey @JioCare I am facing internet related issue from a couple of days contact the customer care but not got any response pls solve the issue @reliancejio
-
Whistleblower-सिटी बजाओ📢 (@WhistleBlower_H) reported from Yashodham, MaharashtraJio 5g Service Net...Hahahaha. It seems to run at a speed of 2G. 5G Internet service is still not available in cities like Mumbai Metropolitan. Ambani company is fooling all Indians. @reliancejio @JioCare @TRAI
-
AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,
-
Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@JioCare @reliancejio your Sigma quality will never come.. such a degrade service daily i am facing despite several complaints you are just operating ur AI and phone technology i think u don't have enough tower and service engineer please close my service it's done now
-
Nidhaye Phand (@nidhayephand) reported from Yashodham, Maharashtra@JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!
-
Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, Maharashtra@JioCare need to connect to customer care
-
nj (@navinjk11) reported from Mumbai, Maharashtra@JioCare @reliancejio No response yet to my requests 3rd in the day why so slow ?
-
DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra@JioCare In my jio fiber plan,of Rs 999,I am getting a speed of 31 and 25 ,when it is supposed to be 150 or whereabouts, what is the reason for slow speed ? Please check
-
Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio 5 days since registering entity on trueconnect and making a payment. Received invoice and email saying registered but we cannot move forward. Multiple complaint raised on email. Extremely frustrated! Urgent support needed
-
Pankaj K (@pankajcyberr) reported from Mumbai, MaharashtraInternet not working but green light is there on fiber box. @JioCare How many times will I get internet interruption? Will you refund the amount for downtime?
-
Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@cankkasera @JioCare @reliancejio Hi I have face call and network both issue... I have just recently port the network candle is only ,1 available. Despite following up no improvement... जियो मैने क्यों लियो... Abhi Aisa lag raha he
-
Vin (@psychedelic604) reported from Mumbai Suburban, Maharashtra@JioCare need help with jio fiber connection. SSID is not showing up and calling your customer care is no help either. Kindly help
-
Anurag Tiwari (@anurag11820) reported from Thāne, Maharashtra@reliancejio Jiotrue5G is not working on 5G phone Realme 10pro+ 5G But Airtel 5G @airtelindia is working
-
Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare Why should I again revert when I am telling you issue isn’t fixed and I have given you ticket number which captures every details then why you keep on asking me. Please advise what has been done to fix this issue till date?
-
Volney Myron (@volneymyron) reported from Yashodham, MaharashtraThe worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!
-
Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare Intermittent connection loss!! I am done now take some effort to investigate open the ticket listen to what your representative has advised & then let me know on what grounds you have closed the ticket without providing resolution and none of you jerks making an effort to call me
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Amit kumar sablok (@amitsablok) reportedJust scrolling the @airtelindia app for airtel black and received a call with in a minute for installation. @reliancejio is not able to send their engineer from last 2 days for service disruption issue. I wish service team have same enthu as sales
-
Soumik Thakur (@Soumik_Thakur) reported@JioCare Is the CNAP feature active for all devices or not ? In my POCO C55 with Jio network, the CNAP feature isn't working at all.
-
sunil boob (@sunilboob) reported@JioCare I am facing internet issues in my area please resolve it, I need response. Reporting this issue from so many days through WhatsApp and reported by calling to 199, but never resolved.And they are saying it's temporary, but it's becoming worse.
-
Vijay Singh (@VijaySingh26094) reported@reliancejio Dear Sir, My self Vijay Singh . I live in village -Tusyana Sangam Vihar Enclave Near Police Civil Line Surajpur Greater Noida. I am unable to connect mobile network in our area. i am facing many issue during calling time & browsing . Mob: 7503268771 & 9311388028.
-
Dr. Yash (@AyurYASH) reported@JioCare network is so pathetic, it can't even handle 600kbps streaming.
-
Vijay Singh (@VijaySingh26094) reported@reliancejio Dear Sir, My self Vijay Singh . I live in village -Tusyana Sangam Vihar Enclave Near Police Civil Line Surajpur Greater Noida. I am unable to connect mobile network in our area. i am facing many issue during calling time & browsing . Mob: 7503268771 & 9311388028.
-
Hafiz (@Hafizk7507) reported@JioCare it has been 3rd day but no response no one came to solve my problem they just false claiming
-
sunil boob (@sunilboob) reported@JioCare sir I have been complaining regarding the network and slow internet issues many times.. but till now no action has been taken.. now what we have to do...
-
N (@N2Nitin) reported@reliancejio @JioCare port in request update Fake contact details mr Amit not working with ril I think jio now have ego and attitude of one-sided market plz make sure you are flying on customer sholder this attitude no response just 1 click away any other compititer come ,1st
-
योगेश Bailwal (@YogeshBailwal) reported@JioCare Your Technician has visited & Tried his best. Yet Issue is unresolved & He put it On Hold. Why are there so many causes to delay Timely Solution. Will @reliancejio ADD Days + Hours Lost Or Will have to ask Consumer Helpline.