Reliance Jio Outage Report in Santa Cruz, Mumbai Suburban, State of Mahārāshtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours in Santa Cruz, State of Mahārāshtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 07: Problems at Reliance Jio
Reliance Jio is having issues since 05:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
-
Internet (61%)
-
Wi-fi (13%)
-
Phone (13%)
-
Total Blackout (10%)
-
E-mail (3%)
-
TV (%)
Live Outage Map Near Santa Cruz, Mumbai Suburban, State of Mahārāshtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Internet | |
| Mumbai |
Wi-fi | |
| Mumbai |
Internet | |
| Mumbai |
Total Blackout | |
| Mumbai |
Phone | |
| Mumbai |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Santa Cruz, State of Mahārāshtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
-
Corona Radiata
(@CoronaRadiata2) reported
from
Mumbai, State of Mahārāshtra
I don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.
-
SARBJEET YADAV
(@Sarvjeet8082) reported
from
Mumbai, State of Mahārāshtra
@JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio
-
Anil J. Chanchani
(@chanchani_) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Why Company is holding a Customer's Rs 10000/ deposit lying without any interest
-
Celestin Pillai
(@CelestinPillai) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
-
Vinod Nair
(@TheVinodNair) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Everytime I am given this same vague replies and no concrete resolution. Huge mistake that I ported out from Airtel to Jio for such sub standard network and more so for such pathetic service experience as no one in Jio ever listens. Such arrogance
-
PRANOY CHAUAAN
(@PRANOY_CHAUAAN) reported
from
Mumbai Suburban, State of Mahārāshtra
@SardarSomdeep @JioCare @Airtel_Presence God Knows now what and when would jio commercially start 5G for everyone - my phone model on the other hand supports more bands then required like Millimetre Wave , which would never connect coz they use MM WAVE to interlink towers
-
Anil
(@Alwaysanil_) reported
from
Mumbai Suburban, State of Mahārāshtra
my jio fiber is not working i also complained and booked for engineer service but still no response received. @JioCare @JioFibre @reliancejio
-
Hitendra
(@hd_hitendra) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare pls arrange a call from your team for jio tv..... I couldn't find the option for closing of scheme and initiating the refund for #fiber. Pls help.
-
Harsh Jaiwant Jain
(@HarshJaiwant) reported
from
Mumbai Suburban, State of Mahārāshtra
How should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio
-
Mihir Pandya
(@mihir_kp) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare @reliancejio Jio Fiber internet Not working since 1st February 2023 time: 7pm, but no response received about restoring of the connection. #jiofiber #Jiodown
-
श्रीनिवास शर्मा
(@shriniwas07) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio @JioCare @ImAtulKansal We are following since 6 months for the installation of cable for Jio Fiber. No service is being received from you.
-
Poonam Ralh
(@iPoonamRalh) reported
from
Mumbai Suburban, State of Mahārāshtra
@Airtel_Presence I mistakenly recharged my number for 666 but i never got it coz I have ported my number to @JioCare . Can you pls look into this. Recharge did via @Paytm
-
Celestin Pillai
(@CelestinPillai) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Why am I not getting 5G even though it is available at my location? Other users are able to enjoy Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
-
BHUSHAN
(@im_bhushan2018) reported
from
Thāne, State of Mahārāshtra
Since there's no response to the above complaint, I believe that customer respect is a last priority of @JioCare . Also, there's no luck on Request number SR00001GW3TU. Hence, I'll port my number to Airtel on 19th February giving enough time to porting process before plan expiry.
-
Vinod Nair
(@TheVinodNair) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.
-
I am Pankaj
(@impankajengg) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare I am unable to see Twitter feeds, unable to make whatsapp voice and video calls with jio data from my new phone (1+10T). What's the solution?
-
Ajay Awtaney
(@LiveFromALounge) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare when does the service on my postpaid phone resume? Its been 2 months approx and the bills are all@paid (you have a mandate for auto debit). Shall I port the number away?
-
I’m a Plotta // 100x’er
(@PiyushOchani) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare hello I'm having a lot of call drop issues. I need a replacement sim card and for that I've sent you an email as well
-
Shail Tiwari
(@starchaitnya) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare I want to port my no to onther service provider. Your complaints number 198 not working. Your customer support worst on Twitter too.
-
Anil
(@Alwaysanil_) reported
from
Mumbai Suburban, State of Mahārāshtra
My earlier request for engineer was for 5-6 pm slot 4 feb Since due to Some issue from jio application they didn't consider that SR, Please take a note of new SRN SR00001HEDMK I am having my lecture at 7 pm @_MukeshAmbani @JioCare @reliancejio
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Praful Patil
(@PRaFul143to_u) reported
@JioCare but you don't care how customers reply. such third class and worst team jio. You can provide services properly only in one district beacuse its your capacity. you don't have any ability to provide services in all over India
-
htz palash mehta
(@palashmehta777) reported
@JioCare network to my location : mei nahi aa raha tere pass.
-
Nagma
(@Nagma11314677) reported
@JioMart_Support @reliancejio Wow, what a good reason, I want to know what kind of technical issue happened. Before the order was canceled, the order was assigned that number which was switched off then that order was canceled. Why was the order postponed?
-
hemal
(@hemal_maniyar) reported
@Sohail13486866 @JioCare @reliancegroup Even i am also facing problem done online complain but no response very poor response Vi has good customer care
-
Mushtaq Ahmed Gujjar
(@Mushtaq22gujjar) reported
We are highly disappointed by the service of @reliancejio @airtelindia for not providing proper signal to the public of #Malikote even people are not able to make phone call. call hangs up frequently and poor voice quality.
-
Ravi Ray
(@Ravirai6Ray) reported
@JioCare dear sir my jio number 9518668472 has been close plz restart my service
-
Kushagra A🇮🇳
(@ImReal_Kushagra) reported
@JioCare After your tweet, technical team visited my home but they could not fix anything. I wonder how much promises can you keep. What are next steps inline on this request?
-
Comdt KB Tiwari (Retd)
(@forukrish) reported
@JioCare I had some number of Mr Vineet . Now he is so bzy that not picking and replying my msg. So he looks like CEO of Jio. We all have some work. But such rude behaviour is not right.
-
Comdt KB Tiwari (Retd)
(@forukrish) reported
@JioCare The Line is in front of my house. Now till when the phase will start. I got a call month ago that next day we will fix it. Then I did not want. Now I want so no joy. What am irony.
-
Rohit Saha
(@NewrohitSaha) reported
@JioCare Let me know deadline for this issue.@TRAI