Reliance Jio

Reliance Jio Outage Report in Santa Cruz, Mumbai Suburban, State of Mahārāshtra

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Santa Cruz, State of Mahārāshtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Santa Cruz, Mumbai Suburban, State of Mahārāshtra 01/20/2026 06:10

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Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Santa Cruz, Mumbai Suburban, State of Mahārāshtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai and Thāne.

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City Problem Type Report Time
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Phone
IndiaMumbai E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Santa Cruz, State of Mahārāshtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • KohliRosy Rosy Kohli (@KohliRosy) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare I did that still facing issues

  • arumugam459 Arumugam Annamalai (@arumugam459) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio @JioCare Plz No Network 7021711615 My No

  • bhumika_t Bhumika Thakkar (@bhumika_t) reported from Mumbai Suburban, State of Mahārāshtra

    Absolutely zero @JioCare network since two days in major parts of Mumbai!! It's been a pain!

  • abhi_chai Name Cannot Be Blank (@abhi_chai) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Tried thr 5 ghz and the 2.5ghz both have slow speed.

  • ROHITKU78975 ROHIT KUMAR (@ROHITKU78975) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio why is not network in my area Virar East 401305

  • AtulIng267 Atul Ingle (@AtulIng267) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio your mobile data service is still not working since yesterday. Please do help. A lot of work has been stuck because of that. Looking forward to get a solution from you. #jionetworkdown #Jiodown

  • sonali31104 Sonali Jain (@sonali31104) reported from Mumbai Suburban, State of Mahārāshtra

    Please give me a better and urgent solution other than switch off switch on the phone in the DM !!! I freaking already did all of that before tweeting !! @JioCare

  • YasinAnsari99 Yasin ansari (@YasinAnsari99) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @reliancejio I was trying to renew my plan, jio is giving issue in network Since few day. Wrong amount was selected. Can u please cancel this plan. Ur promt response will be highly appreciated.

  • aarohi__ Aarohi Gurjar (@aarohi__) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Hi, It's been a complete day of no network. Will just have to change my sim in case the network doesn't come now. Being a working person in WFH scenario, can't afford to stay without network like this. Thank you for the services @reliancejio

  • NeveilleWadia Nev (@NeveilleWadia) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare If you would have read my msg. The service Id is in the original tweet. I'm DMing it to you nevertheless. I should tell you the ticket is open and no one has bothered about it.

  • DrKhan01301717 DrKhan (@DrKhan01301717) reported from Mumbai, State of Mahārāshtra

    @reliancejio i couldn't make and receive calls on my Jio number since the last jio breakdown..@_MukeshAmbani plz help

  • rajaka76 Ajay Rajak (@rajaka76) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare no network no outgoing call pls slove my problem

  • aslamshaikhbei1 Aslam Shaikh Being Human🇮🇳 (@aslamshaikhbei1) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio network & internet is very bad #jio

  • manojathorat200 Manoj Atmaram Thorat (@manojathorat200) reported from Mumbai, State of Mahārāshtra

    @JIOFIBER8 @JioCare I have raised relocate jio fiber request multiple times but it got rejected due to different reasons like image not clear, wrong doc etc ..i have uploaded aadhar cards pdf during the process.h How pdf became blur?caseCO0000JDCBR8 help me to resolve.

  • Shaikh_Nasim123 Nasim Sk (@Shaikh_Nasim123) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @reliancejio Please Rectify, I had got messg few minutes ago stating 2 days validity has been extended due to todays down time... is this true from yours end... still facing calling issue... #justasking #Jiodown #jionetworkdown

  • NATARAJAN53 Natarajan K (@NATARAJAN53) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Plz @JioCare @reliancejio brief by what date & time this problem will be resolved?

  • PronoyKrSaikia Pronoy Kumar Saikia (@PronoyKrSaikia) reported from Mumbai Suburban, State of Mahārāshtra

    I missed a blind date today due toj jio network issues. I reached the location but couldn't find her as I was unable to call her. @reliancejio please help me find her again, network toh thik Kar do yaar! #jionetwork #Mumbai

  • aparnanadig1 Aparna Nadig (@aparnanadig1) reported from Mumbai Suburban, State of Mahārāshtra

    Dear @JioCare , As funny as it sounds, I’m at BKC near Jio garden and facing serious network issue. Unable to send sms or whatsapp. Sort this!! @AndheriLOCA

  • simpleharshit Harshit Gandhi (@simpleharshit) reported from Mumbai Suburban, State of Mahārāshtra

    Jio to non jio numbers still not working. One full day with such disruption. Whats the issue @JioCare ??

  • mavaniparag parag mavani (@mavaniparag) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare From last 2 days no signal Why ?

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Dushyantrai Dushyant Rai (@Dushyantrai) reported

    @JioCare Struggling to get Jio fiber transferred from one wing to another for 4 days now ! App not working call center says app is only way out but currently some issue ! Your engineer's asking for money to transfer !

  • gopaljhac Gopal Jha (@gopaljhac) reported

    @JioCare Vinodraj , Don't you have the Practical Sense to Understand that if I cancelled it, why I would write about it ?? This was done Unilaterally from your end to which I have an Issue. " If you say You are Ready to help , follow that in letter and Spirit.Revert Back with substance

  • ISiddheshwar IamSiddheshwar (@ISiddheshwar) reported

    @amolgw @JioCare Now all are in same category only difference is that others facing issue during calling also, #jio is better from other for calling. If users are less and network connectivity is best in your area then only you will get maximum speed otherwise worst than 2G.

  • Srshashikant Shashikant Mane (@Srshashikant) reported

    @JioCare what is SMSC for Mumbai? SMS are getting failed!! Please help!?

  • gopaljhac Gopal Jha (@gopaljhac) reported

    @JioCare Brief History - 3 Times different set of People had come for Installation , the last being on 29/07 and each One Promised to come back with tools , nobody returned back. Is this you Service Standard ?? Get into this matter rather than sending a Generic Reply.

  • Abuinsaan Rafiz (@Abuinsaan) reported

    @sushilkedia @reliancejio I agree, they will always say "we are adding a tower in that location and work is going on and it will take 3 months." Nothing will be happening on the ground and the **** will continue...they have lost their advantage......people have realized that they have been conned...

  • Ankitku10570960 Ankit kumar (@Ankitku10570960) reported

    Hello @reliancejio , I want to know, jio service is available location 844102 for jio fibre connection but when i asked jio i want a connection they said we can't give connection there because the wire is inside the earth and i am not going to dig and make a connection for you

  • herrybhullar herrybhullar (@herrybhullar) reported

    @ndtvindia @Airtel_Presence @JioCare i am a user if aitel and i am also think that to look other option because of they give only the bill , on the service they give you nothing

  • DeepakUniyal08 Deepak Uniyal (@DeepakUniyal08) reported

    @JioCare I don't want Jio Fiber now. I will switch to some other Internet connection. @JioCare @reliancejio is the worst service provider ever.

  • kalikayadav111 Unpredictable (@kalikayadav111) reported

    @reliancejio at Jamnagar , Gujarat we are facing the internet connectivity below at speed of 2G and some time even slow.kindly look in the matter we are facing delay in our job which depend on completely on internet connectivity.