Reliance Jio outages and service status in Santa Cruz, Maharashtra
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 3 outage signals in the last 24 hours around Santa Cruz, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 12, 8:28 PM GMT+5:30.
- Internet (56%)
- Wi-fi (20%)
- Total Blackout (15%)
- Phone (5%)
- E-mail (2%)
- TV (1%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Santa Cruz, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 12: Problems at Reliance Jio
Reliance Jio is having issues since 07:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Santa Cruz, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Airoli, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 4 hours ago |
|
Mumbai
|
Wi-fi | 10 hours ago |
|
Mumbai
|
Internet | 11 hours ago |
|
Mumbai
|
Total Blackout | 1 day ago |
|
Mumbai
|
Internet | 1 day ago |
|
Mumbai
|
Total Blackout | 2 days ago |
Nearby cities with recent reports
23 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Santa Cruz, Maharashtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
-
Naresh Pawar (@Iamnareshp25) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare Pathetic experience facing from last more than 15 days about network issue. Also make complaint no response. Same calling today costomer supporter hold me for senior assistant then disconnected even not connecting me proper. #Shame
-
Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, Maharashtra@JioCare need to connect to customer care
-
Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@cankkasera @JioCare @reliancejio Hi I have face call and network both issue... I have just recently port the network candle is only ,1 available. Despite following up no improvement... जियो मैने क्यों लियो... Abhi Aisa lag raha he
-
K.G.Nair (@krish30777) reported from Mumbai Suburban, Maharashtra@JioCare Since We are paying for 28 days why Team Jio's auto generated voice message hearing again and again... Such nasty experience with Jio. I know my recharge day... Pls stop this non sense or else I'll port to some other service. My Jio no. 8369338628
-
Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare No one has called me no technician has visited and issue is resolved wow you guys are amazing all companies should learn this skill from you without calling/visiting customer and addressing their concerns to resolve issues!
-
Suhit Jain (@SuhitJain3) reported from Mumbai Suburban, MaharashtraWorst network jio is having now a days totally 0 % network they providing 4-5 times i had called to customer care but they didn't solve my problem lazy *** @JioCare @reliancejio
-
UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra@JioCare @reliancejio #jiofiber #worstinternet service provider net down past 12 hours in our area and yet cannot resolve the issue
-
Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port
-
Praveen Kushwaha (@praveenkushwaha) reported from Yashodham, Maharashtra@JioCare Pathetic service from Jio fibre. Everyday internet down fpr 5-6 hours in Kandivali West area.
-
Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra@JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....
-
Kaushal (@kaush31886) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio this is happening second time. Suddenly internet and router stop working. And the best part is JIO service person will attend my request on 15th march? Seriously ? Soo fast ? dominance is dangerous in market ..its true. @HathwayBrdband was better. 😔
-
Animesh Sunita Dada (@AnimeshK11) reported from Ghātkopar, Maharashtra@JioCare Mumbai 400086 Ghatkopar Nityanand Nagar Full areas Bad Jio network 😡😡😡 fully harassment.... Shame on you jio @reliancejio
-
Poonam Ralh (@iPoonamRalh) reported from Mumbai Suburban, Maharashtra@Airtel_Presence I mistakenly recharged my number for 666 but i never got it coz I have ported my number to @JioCare . Can you pls look into this. Recharge did via @Paytm
-
Nidhaye Phand (@nidhayephand) reported from Yashodham, Maharashtra@JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!
-
Mainudeen sumro (@Msumro_) reported from Mumbai, Maharashtra@JioCare I'm already in support area and using supported device with 2999 recharge
-
Volney Myron (@volneymyron) reported from Yashodham, MaharashtraThe worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!
-
its me PANKAJ (@sandandstories) reported from Yashodham, MaharashtraI always wonder why people don’t make @reliancejio there first number. It got the answer. It’s a task to get through a real person on the customer care, first they will give you gyaan on what all are included in your plan and then no option to talk to a real person @JioCare
-
ajay (@shuks1986) reported from Yashodham, Maharashtra@JioCare @TRAI having problems in voice call Too much disturbance with jio network i just got back to jio from Airtel but same problem with the same number
-
Sethu Nair (@snair700) reported from Mumbai Suburban, Maharashtra@JioCare What a ****** network. When your recharge expires all network go slow specially the data network.
-
AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Shubham - Local SEO (@Shubhamkhatwani) reported@JioCare What kind of Patetic & Unreiable service are you running? My wifi is down since yesterday and even after raising complaint nobody has visited in 48hrs and there is no way to speak to your support. @reliancejio Request ID: SR00002L1N40 Jiofi number: +91-2943587929
-
Ravi Lamkhade (@ravilamkhade) reported@JioCare @reliancejio Dear Reliance Jio Team, My JioFiber connection has not been working for the last 8 days. I have repeatedly called your engineer many times, but the problem is still not resolved. Also, customer care calls are not connecting properly.
-
sharad (@sharadkcgupta) reported@JioCare jio home fiber connection is not working since morning, please tell me what to do?
-
Aravinthan Ram (@life2explore25) reported@JioCare Hi, You have only replied. There is no solution provided..its been 5 days still i didnt get my connection.
-
Nihal Tiwari (@iam_nihal7) reported@JioCare Same issue again and still no proper resolution. Paying full amount for unstable AirFiber and poor network service is unacceptable. Kindly escalate this on priority and provide a permanent fix ASAP. @JioCare @reliancejio #JioAirFiber #PoorService
-
Hari Lakshmanan (@hari_lakshman) reported@JioCare @JioCare Still no resolution. Repeatedly getting “appointment rescheduled” updates, but network issue continues. SR000035CGAJ is still unresolved despite multiple escalations. Please share confirmed engineer visit & resolution timeline.
-
Arnab Mallikᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@alz_grateful) reported@JioCare No one is asking you for your guidance on how to track service request. Since 60 days I am asking @JioCare to stop fraud and give my refund back. You better do that instead of sharing redundant knowledge. Ridiculous Yashoda and @JioCare team.
-
__poeyti_ (@wordsbysaa) reportedAm I the only one facing the jio network issue even while calling today @reliancejio @JioCare what's the issue with the jio network
-
Shekhar Dewangan (@Shekhar_Dew) reported@JioCare This is very pathetic behaviour on your jio fiber service I've made a request to relocate on 28th may but till date no one has visited or contacted me.4-5 times you have changed appointment time from your side. my complaint was closed without even resolving my problem.
-
RITESH KUMAR PADHI (@RITESHKUMARPAD2) reported@JioCare We are facing a temporary service interruption in your area since 12-05-2026 06:48 PM, due to which services for your Jio AirFiber Service ID 6633564070 may be affected. We expect this to get resolved by 12-05-2026 10:48 PM. We apologise for the inconvenience caused.