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Reliance Jio

Reliance Jio outages and service status in Santa Cruz, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Santa Cruz, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Jul 26, 10:57 PM GMT+5:30.
  • 62% Internet (62%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 11% Phone (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Santa Cruz, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 27: Problems at Reliance Jio

Reliance Jio is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Santa Cruz, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Mumbai Internet 14 hours ago
Mumbai Internet 23 hours ago
Mumbai Total Blackout 1 day ago
Mumbai Internet 2 days ago
Mumbai Internet 2 days ago
Mumbai Total Blackout 2 days ago

Nearby cities with recent reports

Mumbai

29 recent signals

14 hours ago
Mumbai Suburban

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Santa Cruz, Maharashtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @reliancejio @JioCare You only hire Telecallers, Artificial intellect, but you don't have enough tower and service engineer to check the network compatibility.. it's daily pain ! Our day start with frustration. We are planning to go in consumer court @jagograhakjago

  • sandandstories
    its me PANKAJ (@sandandstories) reported from Yashodham, Maharashtra

    I always wonder why people don’t make @reliancejio there first number. It got the answer. It’s a task to get through a real person on the customer care, first they will give you gyaan on what all are included in your plan and then no option to talk to a real person @JioCare

  • PRANOY_CHAUAAN
    PRANOY CHAUAAN (@PRANOY_CHAUAAN) reported from Mumbai Suburban, Maharashtra

    @SardarSomdeep @JioCare @Airtel_Presence God Knows now what and when would jio commercially start 5G for everyone - my phone model on the other hand supports more bands then required like Millimetre Wave , which would never connect coz they use MM WAVE to interlink towers

  • navinjk11
    nj (@navinjk11) reported from Mumbai, Maharashtra

    @JioCare @reliancejio No response yet to my requests 3rd in the day why so slow ?

  • starchaitnya
    Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra

    Hello @JioCare r u seriously care your customer

  • CelestinPillai
    Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra

    @JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.

  • anil_anilmenon
    Anil Menon (@anil_anilmenon) reported from Yashodham, Maharashtra

    @JioCare @reliancejio @AndheriLOCA I have 2 personal and 1 Corporate JioFiber internet connection. The internet connection is down on a regular basis. Yesterday the internet service was not available from 12pm to 7pm. Today again there is no internet connection since 12pm

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Intermittent connection loss!! I am done now take some effort to investigate open the ticket listen to what your representative has advised & then let me know on what grounds you have closed the ticket without providing resolution and none of you jerks making an effort to call me

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare Even Jio fiber speed is bad after upgrading to Rs 999 plan

  • SujeetY9213
    Sujeet Yadav (@SujeetY9213) reported from Yashodham, Maharashtra

    @JioCare jio mobile network not getting from 2dys...

  • devarshibarot28
    Devarshi Barot (@devarshibarot28) reported from Mumbai Suburban, Maharashtra

    @JioCare I had activated and was using Jio 5G welcome offer. My plan was about to expire and I'd recharged with new one before it gets expired. After the shift to new plan my welcome offer is no longer there. Kindly help.

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare No one has called me no technician has visited and issue is resolved wow you guys are amazing all companies should learn this skill from you without calling/visiting customer and addressing their concerns to resolve issues!

  • TheVinodNair
    Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra

    @JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.

  • BiswasNirmalya
    Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra

    @ParikshitK_ @JioCare Facing this issue since the last few days

  • ROHANGOHIL
    ROHAN GOHIL (@ROHANGOHIL) reported from Yashodham, Maharashtra

    @JioCare All the iphone user are facing the same issue please solve it as soon as possible or u guys will lose all the customers

  • PiyushOchani
    I’m a Plotta // 100x’er (@PiyushOchani) reported from Mumbai Suburban, Maharashtra

    @JioCare hello I'm having a lot of call drop issues. I need a replacement sim card and for that I've sent you an email as well

  • Msumro_
    Mainudeen sumro (@Msumro_) reported from Mumbai, Maharashtra

    @JioCare I'm already in support area and using supported device with 2999 recharge

  • agarwalvishnu
    vishnu agarwal (@agarwalvishnu) reported from Mumbai Suburban, Maharashtra

    @JioCare No solution to my complaint yet...

  • CelestinPillai
    Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra

    @JioCare Why am I not getting 5G even though it is available at my location? Other users are able to enjoy Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.

  • vinodpbakliwal
    vinod bakliwal (@vinodpbakliwal) reported from Yashodham, Maharashtra

    @JioCare hi i am jiofiber user i want to pause my connection as i will not be in the town for more than 2 months. Please help me

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • ASwarupnarain
    Anok Swarupnarain (@ASwarupnarain) reported

    @JioCare what kind of advanced technology is this , that my JioFiber with no 04079632617 doesn't work each and every time whenever it rains in my area. Extremely disappointed and so frustrated because of this issue n may need to look for alternatives if this is not solved .

  • Rajjj_108
    ...... (@Rajjj_108) reported

    @JioCare @reliancejio I really love Jio from my heart and wants that Jio will grow more and more with time but right now from past 2-3 days my phone's internet is not working at all whether its 4G or 5G please resolve. location- Maliaguda, Birsinghpur Pali, district - Umaria (MP)

  • Prince_Singh_27
    Prince Singh (@Prince_Singh_27) reported

    @JioCare @reliancejio @JioCare can someone actually look into it the issue, please don't copy paste same statement, read the issue, I have even visited Jio office, issue with the refund, sales person converted the amount paid to coupon and now unable to get refund

  • kamlesh65able
    कमलेश मिश्रा (@kamlesh65able) reported

    @JioCare There has been no Jio AirFiber network for the past 4–5 days, and you keep repeating the same thing—that engineers are working on it! I am now left with no option but to disconnect the service.

  • kya_rohit
    Delusional_Insan (@kya_rohit) reported

    @JioCare My internet has been extremely slow for the last 2 days. I have already registered a complaint, but the issue is still not resolved. Kindly look into this on priority and resolve it as soon as possible. #Jio #JioInternet #Jiofiber

  • subratm4
    Subrat (@subratm4) reported

    Hey @reliancejio @pankajmpawar @akashmambani, it has been over 100 complaints about severe network & internet issues in Mayurbhanj, Odisha, but zero resolution! How long are users here expected to suffer with dead network speeds? #JioNetworkIssue #Mayurbhanj

  • Nick_N_Shah
    nick (@Nick_N_Shah) reported

    @JioCare Kavita, i understand actively working but it's 2+ months returning equipment but refund issue is open. It should have been done in 14 days. I have medical emergency in my family cause of which I terminated service to release refund & cut cost. It has defeated purpose 1/2

  • MrinmayeeRanade
    mrinmayee ranade (@MrinmayeeRanade) reported

    @JioCare Looks like there is bigger problem, many people are affected. Wish we were updated about it as soon as it happened.

  • VINAYKU50061578
    VINAY KUMAR SINGH (@VINAYKU50061578) reported

    @JioCare Thank you for your response, Prakash. I have checked your DM and shared the required details. However, my issue still persists. The 5G network speed in my area is extremely poor. Although the phone shows a 5G signal, the internet works like 2G. Even a single app takes around 10

  • drneelesh
    neelesh (@drneelesh) reported

    .@JioCare Why is my service request SR00003C2KOL being postponed repeatedly? I get a message for engineer visit and within hours another message says,the visit has been rescheduled to a further date. This has happened 5 times now. Highly unprofessional.