Reliance Jio Outage Report in Santa Cruz, Mumbai Suburban, State of Mahārāshtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours in Santa Cruz, State of Mahārāshtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 24: Problems at Reliance Jio
Reliance Jio is having issues since 10:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (10%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Santa Cruz, Mumbai Suburban, State of Mahārāshtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Internet | |
| Mumbai |
Internet | |
| Mumbai |
Internet | |
| Mumbai |
Total Blackout | |
| Mumbai |
Internet | |
| Mumbai |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Santa Cruz, State of Mahārāshtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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Nikhil Hiralal
(@HiralalNikhil) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio my number constantly shows either out of coverage or not able to connect..I can't find a way to reach your help desk..I have prepaid of 1 year..if I port the number will my balance be gone or shifted? I better shift to Vodafone
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Amol Sharad Hadkar
(@amoljvm) reported
from
Mumbai, State of Mahārāshtra
@JioCare @reliancejio extremely bad network at my #WorkPlace in Mindspace, Airoli. Request you fix the network issues here or I am planning to switch. This is affecting my regular calls.
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Munna M
(@electronics87_f) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio Very poor network jio is providing to customer all time buffering 9823359786 I suggest people not to buy jio sim I m facing problem u also will suffer it's my big mistake that I have done recharge of 1yrs
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Priti Fernandes
(@PritiFernandes) reported
from
Mumbai Suburban, State of Mahārāshtra
Since the past 2 months there a jio fibre connectivity issue every single day. 70% of the day it isn't working or with bad network. Worst customer service. Reliance is just a money making racket in every sector. #breakthemonopoly #failed @reliancejio @JioFiberVoice
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pravin jain 🇮🇳
(@pravin3243) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare @reliancejio @TRAI my complaint id SR0000196OGX . past 10 days call drop problem yet not solve. customer care same answer past 3 year ..we work on network #Shameful #jio
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Vikram Sharma
(@Vikramalways4u) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio @JioTalks Hi your net is not working properly in vasai east
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Dr. Vinit Gada
(@vinitgada93) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Jio fiber not working. Every few days facing some or the other issues. Worst experience with jio. Pls resolve urgently!!! @reliancejio
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Ashish Govind Thapa
(@Ashishthapa1993) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio @JioSaavnCare I am the Vip Member of JioSavvn and from last 2 months my Caller-toon is not changing so please help me out regarding this already had complait register twice but not resolved yet.
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krunal vithalani
(@VithalaniKrunal) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare jio not working in mumbai suburbs from last 2 days.. wtf..,😡😡😡 this is not the service we expect..
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Mahesh Singh
(@MaheshAnshu) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare @reliancejio @jiocareindia Pls do take care for Jio Network in Area Vasai to Virar. Everytime when Electricity Disconnects From Mseb, same time jio's network stopped working. This is happening continuously from last two months.
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Sana Beszgar
(@BeszgarSana) reported
from
Mumbai Suburban, State of Mahārāshtra
Worst network ever @JioChat @reliancejio @JioTalks Bad customer service Pathetic connection #Frauds There is no way to get in touch with them
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maverick_sri
(@sri_maverick) reported
from
Mumbai Suburban, State of Mahārāshtra
My prepaid JIO fiber account is not functioning , can you help please @reliancejio @JioCare my TV NET ALL ARE OFF AND YOUR TOLL FREE NUMBER IS ALSO NOT WORKING,@reliancejio
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Raghav Maheshwari
(@_raghav2000_) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare @reliancejio Very bad service. Have calling issue. Called the customer care but very rude behaviour. Number 9820217677. Please solve my problem fast.
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MERUL RAJESH VORA
(@MerulVora) reported
from
Bhāndup, State of Mahārāshtra
Low network coverage still persist @JioCare @reliancejio
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Bhumika Thakkar
(@bhumika_t) reported
from
Mumbai Suburban, State of Mahārāshtra
It's so f**king annoying to keep telling every single person I live on an island with X in my network and hence I can't call you and you can't hear me even if in case your call gets connected! As always @JioCare will reply and do nothing, the same they are doing since 2 years
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Mr.Crypto
(@MrCrypto_69) reported
from
Mumbai, State of Mahārāshtra
@JioCare need ur urgent intervention here- I have recharge with 666 thrice, due to some jii app issue twice refunded and 3rd time recharge process with wrong 601 pack. Connected with Cust team yesterday but the resolution was not satisfactory.
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Dr Aneesa Kapadia
(@DrAneesaK) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio @JioChat worst customer service I have every encountered. Was chatting with a jio chat agent and waiting patiently for 20 minutes only for them to disconnect the chat. What a waste of time. I was better off with @Vodaphone4
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Bhumika Thakkar
(@bhumika_t) reported
from
Mumbai Suburban, State of Mahārāshtra
After every complaint @JioCare calls constantly and sends ppl to 'check' the location and then do nothing about it! It's been 3 years! And they keep repeating the same
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Raj Sonawane
(@RaJMSonawane) reported
from
Mumbai Suburban, State of Mahārāshtra
Just day one of using internet #VodafoneIdea after long gap of years (forced recharge to keep number active), I am already missing internet speed of #RelianceJio.@reliancejio Reason why VI losing customers is the poor service! @ViCustomerCare
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Mr.Crypto
(@MrCrypto_69) reported
from
Mumbai, State of Mahārāshtra
@JioCare Hi, but it was not my fault. This wrongly process from ur side.pls chk and fix or else I’ll move for better service. 🙏
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Akash Rawat
(@AkashRa99000637) reported
@reliancejio please provide your network in FRI Campus....since we have only airtel network comes in shisham hostel area so we are forced to port to Airtel from jio.
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Rishi Raj
(@RishiRa43445694) reported
@reliancejio Jio is cheater Inrequested to refund my deposit but they are not refunding and even not collecting the device...cheater company. I have shared my complaint several time but they making fool.
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Varun Nair 🇮🇳
(@ScarfaceVarun) reported
@JioCare Responded with details. Plz help.
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Kushal Bhatia
(@KushalBhatia15) reported
@HathwayBrdband @airtelindia @reliancejio #hathway u must change ur tagline from India’s Best Broadband Services to India’s Worst Broadband Services # airtel n Jio requested to expand their Fiber services to Rohini Sec-25 Delhi 🙏🏻🙏🏻
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संजू
(@SindhiSanjay) reported
@JioCare @hirendra_kahar Agar 4G ka thikana nahi hai aur chale hai 5G test and roll-out karne. Same is problem at our location too, poor network of Jio
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Hari Nair
(@harinair1989) reported
@akanand1982 @JioCare @JioFiber9 And the worst part is that even their call centre employees are rude and unapologetic.. plus they have no idea who will pay for the customer's missed days.. their response to everything is "our technician will visit." absurdly absurd
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Abhi Jakhmola
(@JakhmolaAbhi) reported
Here is serious issue about my jio fiber connection.location dehradun banjarawala .I paid 1500 jio representative harsh Agarwal this person didn't response after take my my money @JioCare @reliancejio
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Mahendra
(@iamtanganiya) reported
@reliancejio Never seen pathetic services like you, I moved to jio from voda, I think that's my mistake, I am on call with your CC and she put me on hold from last 20 min, this kind of services you are providing
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Sruti Raizada
(@SrutiRaizada) reported
@JioCare I think you should have that returned to my number not dealer. Worst...
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Durgaprasad
(@Durgapr46815846) reported
@johnpaulraj @reliancejio I will tell you exactly what will happen now, they will make you wait for months and relocation will not happen, then you will cancel the connection and they will take months to pickup the device, and they will take years to refund.