Reliance Jio Outage Report in Santa Cruz, Mumbai Suburban, State of Mahārāshtra
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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours in Santa Cruz, State of Mahārāshtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (58%)
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Phone (14%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Santa Cruz, Mumbai Suburban, State of Mahārāshtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Total Blackout | |
| Mumbai |
Internet | |
| Mumbai |
Internet | |
| Mumbai |
Internet | |
| Mumbai |
Internet | |
| Mumbai |
Wi-fi |
Community Discussion
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Reliance Jio Issues Reports Near Santa Cruz, State of Mahārāshtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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Rohan Mehra
(@MehraTheRohan) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio you guys really need to look into jio fiber customer complaint response time to stay relevant. Internet + TV and telephone line is dead from last evening.. been 14hrs still awaiting the engineer visit. my local internet guy use to fix issues in just half an hour.
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Guri Kaur
(@gurikaur6) reported
from
Mumbai, State of Mahārāshtra
@JioCare @JioCare this my id 299952336549 I'm just fed up with Jio fiber service. First in trail period only, worst network speed is provided.
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Sanket Gada
(@sank8gada) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare its been more then a year i am not getting my jio fiber connection its 16 stories Buldng and everyone are interested.every time i get fake hopes from your side that it will be done in next month but that month never comes if i am not getting
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Ajaykumar Kaushal
(@Ajay47Kaushal) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio At least I hope team can activate my account so I can get port out to other carrier and will never bother Jio and never user this pathetic service which is given by jio service team. Hope someone will take seriously my concern. Please thank you.
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P
(@RKREALTO) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare @DoT_India from last 2 days I am facing more problems like call drops and voice break at thakur village Kandivali East Mumbai 400101
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Ajaykumar Kaushal
(@Ajay47Kaushal) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Pathetic service by jio and team. Because of this service india will take another more 50 years to change. Really bad. Shame on Jio. There is not value of customer for Jio. If it’s work like this I pray to god one day jio should completely shut.
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Shiv Nayak 🇮🇳
(@nshiv) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio @RelianceJioCare your fibre network is down since last 2 days.. this is a second outage in last 6 months. What’s going on guys? How do you expect us to work? This is the most ridiculous thing. Outage stays for 2days+
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paresh sanghvi
(@pareshjain_07) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio @JioTalks sir since two days no network and frequent call drops in khetwadi Girgaon area exactly near your Reliance hospital Please improve your network before expanding
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Ajaykumar Kaushal
(@Ajay47Kaushal) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio Dear respective sir and madam kindly help to get move from Jio service today I really fed up with Jio team from morning I am raising my issue and said it will resolve 3pm on 7 th July. after multiple complaints they registered my complaint at 3.30pm. And said wait 24 to 48hrs.
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Ajaykumar Kaushal
(@Ajay47Kaushal) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio Worst service given by Jio. Only they know how Snatch money and providing useless service SR000015NUPP
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Ramesh Baniya
(@Ramesh76789011) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Router not working since yesterday 10 PM. Request No SR000015P26Q. Talked to associate on call saying engineer not available. Can't expect from Jio.
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Neel Motani
(@MotaniNeel) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare i m unable to login in jiomart and no one is helping from ur side and my money has stuck in jiomart wallet
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Ajaykumar Kaushal
(@Ajay47Kaushal) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare It’s second day but still jio is not capable to reactivate my connection. I don’t know what rocket science they are doing to resolve it issue in this advance technical day. Use less service.
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Shiv Nayak 🇮🇳
(@nshiv) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio @RelianceJioCare what a unprofessional & filthy Internet service you have. I get an sms saying service will be restored on 11th July. This means no internet for a good 7 days. Why does Reliance gets in to businesses which they can’t manage or service properly
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Surinder Kathpalia
(@skathpalia) reported
from
Mumbai Suburban, State of Mahārāshtra
Increasing use of bots by companies, eg @JioCare and @Flipkart has helped keep costs low of connecting with customers. But it has increased customer frustration of not being able to resolve simple issues. Given abundance of low cost labour, pity that more staff are not hired.
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Ajaykumar Kaushal
(@Ajay47Kaushal) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio Making fool and cheating to customer wrong commitment. Like they did it to me. Useless service by Jio
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Madhu Lalchandani
(@madsbespoke) reported
from
Mumbai Suburban, State of Mahārāshtra
Jio Fiber Team is so unprofessional that they failed to give us connection since 20 days after booking and surprisingly the service request what is messaged by Jio Fiber is invalid when we call them on call centre. Kindly help .@JioCare @jagograhakjago @ConsumerReports
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Rishikesh Laghate
(@TheRishiLaghate) reported
from
Thāne, State of Mahārāshtra
@JioCare Why you are taking 10 days to resolve my small problem of new sim ??
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Maulik Mehta
(@mehtamaulik85) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio @JioCarey jio phone has full network on my phone still most of the times my phone shows switched off when called. Almost 80% of the times for past 1 month or so. Please look into the matter & resolve it at the earliest
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Ajaykumar Kaushal
(@Ajay47Kaushal) reported
from
Mumbai Suburban, State of Mahārāshtra
@shivamsgravity @reliancejio Today is second day but still Jio suspended my network it’s completely worst. It’s pathetic company In this pandemic they making customer bag it. Even not allowing me to port out. Until service will active.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Aman
(@amanshienh) reported
@JioCare Again. No reply? Can somebody please help me with this? I have tried all channels.
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Yashesh Patel
(@yasheshpatel434) reported
It's been more than 3 months that the jiofiber's underground wires have been installed but I am not able to book the fiber as our society is not listed in the bookings section in my jio app so plz kindly help, I NEED JIO FIBER ASAP!!! @JioCare @JioFiberVoice @reliancejio
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Anmol Sharma
(@AnmolSh25663009) reported
Pls do something for speed of internet in 110074 it's worst connection ever @JioCare
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Vijay Kumar Verma
(@Iamvijayverma) reported
from
New Delhi, National Capital Territory of Delhi
@JioCare Yasmeen How much your team tested my patience. Issue pending from last 2 months. My services are barred. @reliancejio @JioCare
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MeetPreet
(@MeetPreet108) reported
@JioCare Dear, Not working in my area, last 3 years no network improvement If really ur team working than network issue should be solved till now But.... But..... But..... Please give me complaint no.
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Samarth
(@kumarsamarth33) reported
@PrimeVideoIN @amazonIN amazon executive not even trying to help. And no other way to contact @reliancejio from their app, as it just lets me talk to their bot! Please check into the matter asap! Thanks 🙏
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Rehan shaikh
(@rehanshaikh034) reported
@Airtel_Presence @airtelindia doesn't believe in maintaining good customer service @reliancejio could you please help me out here
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Gou®@b
(@Iamgreatgourab) reported
@JioCare I have DM you a problem but didn't receive any response.
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Yatharth Parashar
(@YatharthParash2) reported
Hey @reliancejio @JioCare can you please port my number from @airtelindia? Having some issues and wouldn’t like to continue.
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AKHIL JHANWAR
(@akhilsjhanwar) reported
@reliancejio Terrible customer care service for the jio connection... No proper service..