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Reliance Jio

Reliance Jio outages and service status in Santa Cruz, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Santa Cruz, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Apr 26, 1:30 PM GMT+5:30.
  • 57% Internet (57%)
  • 16% Wi-fi (16%)
  • 16% Phone (16%)
  • 6% Total Blackout (6%)
  • 4% E-mail (4%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Santa Cruz, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 27: Problems at Reliance Jio

Reliance Jio is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Santa Cruz, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Airoli, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Mumbai Wi-fi 23 hours ago
Mumbai Phone 24 hours ago
Mumbai Internet 2 days ago
Mumbai Internet 2 days ago
Mumbai Wi-fi 2 days ago
Mumbai Internet 2 days ago

Nearby cities with recent reports

Mumbai

20 recent signals

23 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Santa Cruz, Maharashtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Why should I again revert when I am telling you issue isn’t fixed and I have given you ticket number which captures every details then why you keep on asking me. Please advise what has been done to fix this issue till date?

  • Alwaysanil_
    Anil (@Alwaysanil_) reported from Mumbai Suburban, Maharashtra

    my jio fiber is not working i also complained and booked for engineer service but still no response received. @JioCare @JioFibre @reliancejio

  • LiveFromALounge
    Ajay Awtaney (@LiveFromALounge) reported from Mumbai Suburban, Maharashtra

    @JioCare when does the service on my postpaid phone resume? Its been 2 months approx and the bills are all@paid (you have a mandate for auto debit). Shall I port the number away?

  • nlgogri
    NLG (@nlgogri) reported from Yashodham, Maharashtra

    @JioCinema app is not smooth at all. While watching highlights if you press back 10 second button then video freezes and commentary runs. Very pathetic experience @BCCI of watching ipl this year. Hope you address this issue at earliest @reliancejio

  • SujeetY9213
    Sujeet Yadav (@SujeetY9213) reported from Yashodham, Maharashtra

    @JioCare jio mobile network not getting from 2dys...

  • VikasShaw16
    Vikas Shaw (@VikasShaw16) reported from Mumbai Suburban, Maharashtra

    May I know any genuine contact person number I want to install mobile network tower in Mumbai on my rooftop @reliancejio @airtelindia @VodafoneGroup

  • SuhitJain3
    Suhit Jain (@SuhitJain3) reported from Mumbai Suburban, Maharashtra

    Worst network jio is having now a days totally 0 % network they providing 4-5 times i had called to customer care but they didn't solve my problem lazy *** @JioCare @reliancejio

  • shuks1986
    ajay (@shuks1986) reported from Yashodham, Maharashtra

    @JioCare @TRAI having problems in voice call Too much disturbance with jio network i just got back to jio from Airtel but same problem with the same number

  • volneymyron
    Volney Myron (@volneymyron) reported from Yashodham, Maharashtra

    The worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!

  • UD_SHAH79
    UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra

    @JioCare @reliancejio #jiofiber #worstinternet service provider net down past 12 hours in our area and yet cannot resolve the issue

  • CoronaRadiata2
    Corona Radiata (@CoronaRadiata2) reported from Mumbai, Maharashtra

    I don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.

  • surensadwelkar
    Surendra Sadwelkar (@surensadwelkar) reported from Mumbai Suburban, Maharashtra

    @JioCare i have complained 2 times so far that I cannot make or receive calls sometimes, i am not able to call any emergency numbers like 100. So far my issue remains unresolved. If Jio is not able to resolve my issue i will have to port out.

  • BiswasNirmalya
    Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra

    @JioCare is there some issue with vowifi in jiofiber? Please clarify! Or is it related to jio sim?

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare the port was the biggest mistake i have ever had... Despite being the highest charging amount of recharge i am not getting single one rupees service.... Delay in message.. and many of belonging voice i have been missed to due to your pathetic service

  • Pathak67k
    Tripurari Pathak (@Pathak67k) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare your network gone crazy....i received at least 16 calls from different state including 2 calls from J&k. Everyone is saying that I called them but how ?? I am in a meeting with peoples and my mobile is on table, no one using the how can I make call ??

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare You can call and keep talking what I need is an solution for my problem where is that?? It doesn’t take 3 days to solve an internet problem?? I will wait until tomorrow morning 9:30, if you can resolve it, superb, if not please let me know how can I surrender the devices

  • Iamnareshp25
    Naresh Pawar (@Iamnareshp25) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare Pathetic experience facing from last more than 15 days about network issue. Also make complaint no response. Same calling today costomer supporter hold me for senior assistant then disconnected even not connecting me proper. #Shame

  • hd_hitendra
    Hitendra (@hd_hitendra) reported from Mumbai Suburban, Maharashtra

    @JioCare pls arrange a call from your team for jio tv..... I couldn't find the option for closing of scheme and initiating the refund for #fiber. Pls help.

  • HarshJaiwant
    Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, Maharashtra

    How should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio

  • snair700
    Sethu Nair (@snair700) reported from Mumbai Suburban, Maharashtra

    @JioCare What a ****** network. When your recharge expires all network go slow specially the data network.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Nishchayaa
    Nishchaya jain (@Nishchayaa) reported

    @JioCare Pathetic services continue.. customer care executives are taking calls and disconnecting the calls without any solution or even listening to the problem. disconnect the jio fibre.

  • preetham_07
    Preetham S (@preetham_07) reported

    @JioCare @JioCare @reliancejio the service request which u people rasie for installation is worst, no one came till now for the installation,we will just get message they will come to installation, but no one came from last 4 days, I don't know why I invested money on jio fiber.

  • shubham_rana1
    shubham rana (@shubham_rana1) reported

    @JioCare My internet is not working since last night You have worst network

  • BeingRahulippar
    Rahul (@BeingRahulippar) reported

    @airtelindia Nothing update yet 😔 very very bad experience with Airtel very bad cancel my order and refund my money Today 6 th day im continue follow up with you but no update till now I'll Port all My airtel card all using Airtel services in to the @JioCare network

  • varunpoddar6
    Varun Poddar (@varunpoddar6) reported

    Which one is it, @reliancejio? Is your app displaying fake banners to lure customers, or are your agents completely untrained on current offers? As a customer, how can I rely on ANY information you provide when your "official" sources contradict each other so blatantly? (13/n)

  • Jha_jee_jr
    Nandan Jha (@Jha_jee_jr) reported

    @Airtel_Presence @airtelindia Extremely frustrating customer care experience 4 hours on call centre 3 mails Tweets Can't get a response for complete failure of installation and refund wifi. Have already installed @reliancejio now, process got done in 6 hours, please refund

  • Mohit2364856723
    Mohit Pachauri (@Mohit2364856723) reported

    @JioCare I have been calling Jio customer care, and they keep telling me that my refund was processed on 17/04/2026. However, I have been continuously following up, and I have not received any refund yet No one is able to give me a valid update on where my refund is or by when I will reci

  • hpdoshi1
    white crow (@hpdoshi1) reported

    @TRAI Pl help. @JioCare @reliancejio Internet down in my office since last 5 days no one attending

  • dlostrader
    Ashish (@dlostrader) reported

    @reliancejio very disappointed with the service, raised a relocation request for fibre connection and paid 1200rs, connection removed from existing location now there is no response for new connection

  • AnishkrTripath1
    Anish Kumar Tripathi (@AnishkrTripath1) reported

    @reliancejio @JioCare Jio is day by day becoming very hectic for broadband user, I have raised complaint & Technician is scheduled at 10-11 am today but no sign of any engineer. No technician has contacted till now. Don't buy Jio broadband