Reliance Jio Outage Report in Santa Cruz, Mumbai Suburban, State of Mahārāshtra
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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours in Santa Cruz, State of Mahārāshtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (57%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (12%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Santa Cruz, Mumbai Suburban, State of Mahārāshtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Total Blackout | |
| Mumbai |
Internet | |
| Mumbai |
Internet | |
| Mumbai |
Wi-fi | |
| Mumbai |
Internet | |
| Mumbai |
Internet |
Community Discussion
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Reliance Jio Issues Reports Near Santa Cruz, State of Mahārāshtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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Bharat
(@bharatmaurya) reported
from
Thāne, State of Mahārāshtra
@reliancejio No JIO network on mobile since last 2 hours...Many jio user complaining the same... Please have a look
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Clifford Fernandes Cyril 🇮🇳
(@Cliffor01413516) reported
from
Mumbai Suburban, State of Mahārāshtra
Shame on @VodafoneIN !! your network is rubbish it doesn't work at all. Worst Customer Service Experience. Visited 100 times your store but problem yet not resolved. Need Compensation @ConsumerCourt_ @Consumer2Court @TRAI @DoT_India @rsprasad @reliancejio @ShieldVoC
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Dhruv Pancholi
(@TheDhruv3) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare @reliancejio Multiple time I DM my address but there is no solution after 1 year is elapsed . Such a worst service by #MukeshAmbani And no one here to solve the problem.
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Nitin W
(@NitinW10) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio @JioCare your customer care number either take inordinately long time to respond or don't respond at all resulting in service issue remains unresolved. Please share contact details of senior responsible official who understand importance of customer service.
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Mahesh D Kalyanpur
(@mkalyanpur) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare @reliancejio I have Jio fiber & requested for a set top box on 24 Dec. Finally on 31 Dec recd sms installation would be done on 01 Jan. Since then following up daily on customer care getting same msg its rescheduled for tomorrow but no one turns up or calls. Pathetic
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PASWANAJIT1352000
(@ajitpaswan13520) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio @JioCare @TRAI @rsprasad . i would like to inform u ur jio sim card is not working properly in my location .i.e subhash nagar no 2 .shukla chawl .midc road no 23 , andheri east , mumbai -400093 . please sir help asap in my location area
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anshul
(@morph_guru) reported
from
Thāne, State of Mahārāshtra
@JioCare why am i not able to make any calls to any network including Jio. Tried your chat support but that wasn't helpful
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Shridhar.V.Chavan
(@ShreeVC) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio @JioCare really disappointed by the service. Your customer care guys don’t know Hindi. We are Indians. And if your customer care guys are ashamed of National Language then we need to leave this relationship. Your guys are behaving like the Vodafone guys. 🏴🏴🏴🏴🏴
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MRITYUNJAY S MISHRA
(@beingmrityunjay) reported
from
Mumbai Suburban, State of Mahārāshtra
Dear @reliancejio @JioCare I have updated / swapped my jio sim but network is not available on new sim till now your person at jio store told me the same will start in half hour and it have been nearly 4 hrs. Pls do needful.
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Mahesh Gharge
(@gharge_mahesh) reported
from
Mumbai, State of Mahārāshtra
Reliance Jio Network become terrible. Poor voice, call drop and error in data connection is reality. Shameful for Jio. People don't want your cheap and useless service. @reliancejio @airtelindia @Airtel_Presence @Idea @idea_cares @VodafoneIN @reliancegroup
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DrShuddhodhangaikwad
(@drshuddhodhan) reported
from
Mumbai, State of Mahārāshtra
Complaint @fiberJIO @reliancejio @JioCare very poor support after Jiofiber installation. Landline haven’t been installed till date. I am keep on calling your employees but no response. You just want quantity but no quality support. Please make it asap 9713108070
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krishnadas
(@kdasji) reported
from
Mumbai Suburban, State of Mahārāshtra
@Jiocare @MukeshAmbanima @reliancejio the service & customer care guys have made us go round n round so that we get fedup and giveup. #trai #jiocare #jiocareless
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Pratik Baheti
(@bahetipd) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio @airtelindia Jio can learn this thing from Airtel as being user of both networks I always have to opt for Airtel for reliable network If you promise 4G n charge for 4G, you must provide 4G without any excuse #consumer
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Farooq Raza™ ! ✌🇮🇳
(@PFarooq92) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare network is very slow since 2 days in my area Cst Mumbai #jiocare #jio4g #JioFiber
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Salim Khan
(@salimmumbra777) reported
from
Mumbai, State of Mahārāshtra
@JioCare still not getting call or mssages nothnig....sir avhanak kyaa hogyaaa network ko...
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Deepak Roy🇮🇳
(@ImD_roy) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio @JioCare As my mother is telling, jio customer care calling her and speaking your phone number will be close. Why such like tell the reason please.
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Amol P Kolhe
(@amolpkolhe) reported
from
Mumbai Suburban, State of Mahārāshtra
@MaheshShelar2 @VodafoneIN @vodafone @VodafoneGroup Yes @MaheshShelar2 Switch to Jio much better Network and good speed. Even I don't regret switch from Vodafone to Jio.@reliancejio
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randeep gujral
(@randeepgujral) reported
from
Mumbai Suburban, State of Mahārāshtra
Its funny @airtelindia customer care says iphone 6 can be pared with apple watch 3 cellular but Iphone XR not compaitable. @reliancejio is it compaitable in JIO i will port out from airtel and join @reliancejio #sofoolish
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Mayur Rane 🌐
(@iamrealmayur) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio try to atleast be responsible enough to take care of the customer i am messaging you since so many days and no reply no decision on the query that i had raised.
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Gaurav Sood
(@gauravsood) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio @JioCare it has taken more than five months for Reliance Jii to refund money for the connection they never provided, such a shame.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Siddhant Thakur 🇮🇳
(@SIIDDHNT) reported
from
Bhopal, Madhya Pradesh
Is there gonna be a solution to this or would we have to opt out as being your customer? I've complained many times but there's no action taken yet. @reliancejio #JioFiber #poorservice
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abassjalali
(@abassjalali) reported
@JioCare It's totally poor and non sense from jio ......to he'll with ur network now I don't want restoration now....return my money and my recharge amount ( I hv recharged already upto April)
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Chaudhary lalisatya
(@Chaudharilali) reported
@JioCare Internet is not working properly for me so why am I asking my amount My amount I need pain because I need to give how many days I will be recharged @JioCare
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Arvind Maurya
(@arvindroh) reported
Hello @JioCare ...what happened to 7522053583 , not showing network... stopped all services....
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KAPIL AGGARWAL
(@KAPILAG94133) reported
@JioCare very very bad response and very bad customer care response
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Stand_for_ummah
(@StandUmmah) reported
Facing network issue second time in a month worst service I ever use @reliancejio
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Bijayananda Pattnaik
(@vpattnaik6) reported
@JioCare Where I sitting in Mumbai & understand the situation of rural last 24 hours I keep telling I can't receive network I can't call any one why my network problem not short out yet? I gave u one hour otherwise I will change my sim. Worst worst network @TRAI
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Sandeep Srichandan
(@Follow_SandeepS) reported
@JioCare when will stop cheating people? Why do you give connection and charge if you can’t give service?
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Purnachandra Rao B
(@pcrbayaneni) reported
@reliancejio @reliancegroup My struggle for a replacement for international SIM card continues after 10 days of struggle... request someone to help in this matter... I hold this connection since pre-launch and this is the service
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ramesh gopalsamy
(@gopalsamyramesh) reported
I was refreshing the network daily why I should pay for that and not getting any calls and msg @JioCare