Reliance Jio outages and service status in Santa Cruz, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Santa Cruz, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Aug 1, 3:34 PM GMT+5:30.
- Internet (61%)
- Wi-fi (12%)
- Phone (12%)
- Total Blackout (11%)
- E-mail (3%)
- TV (1%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Santa Cruz, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 1: Problems at Reliance Jio
Reliance Jio is having issues since 11:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Santa Cruz, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
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2 hours ago | |
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Mumbai
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1 day ago | |
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Mumbai
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Internet | 1 day ago |
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Mumbai
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Internet | 2 days ago |
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Mumbai
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Wi-fi | 2 days ago |
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Mumbai
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Wi-fi | 3 days ago |
Nearby cities with recent reports
12 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Santa Cruz, Maharashtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Internet not working for landline number +91-22-31811638 please help
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Hitendra (@hd_hitendra) reported from Mumbai Suburban, Maharashtra@JioCare pls arrange a call from your team for jio tv..... I couldn't find the option for closing of scheme and initiating the refund for #fiber. Pls help.
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vishnu agarwal (@agarwalvishnu) reported from Mumbai Suburban, Maharashtra@JioCare No solution to my complaint yet...
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Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio 5 days since registering entity on trueconnect and making a payment. Received invoice and email saying registered but we cannot move forward. Multiple complaint raised on email. Extremely frustrated! Urgent support needed
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SARFRAZ ANSARI (@sarfrazansarii) reported from Mumbai Suburban, MaharashtraHii @JioCare My Phone Is 5G My Jio Sim Is 5g But it not showing 5g Please Help me
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its me PANKAJ (@sandandstories) reported from Yashodham, MaharashtraI always wonder why people don’t make @reliancejio there first number. It got the answer. It’s a task to get through a real person on the customer care, first they will give you gyaan on what all are included in your plan and then no option to talk to a real person @JioCare
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,
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UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra@JioCare @reliancejio #jiofiber #worstinternet service provider net down past 12 hours in our area and yet cannot resolve the issue
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Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra@reliancejio jio fiber isn’t working properly in Kopar Khairne. Please fix asap
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श्रीनिवास शर्मा (@shriniwas07) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare @ImAtulKansal We are following since 6 months for the installation of cable for Jio Fiber. No service is being received from you.
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Kuldeep Vyas (@kuldeepvyaas) reported from Yashodham, Maharashtra5G NETWORK 0% HERE. ,MUMBAI-400101 19.201716,72.865914 Please solve problem .@reliancejio @JioCare @jio
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I’m a Plotta // 100x’er (@PiyushOchani) reported from Mumbai Suburban, Maharashtra@JioCare hello I'm having a lot of call drop issues. I need a replacement sim card and for that I've sent you an email as well
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somnath (@GhoshSomu) reported from Mumbai, Maharashtra@JioCare @Nitaambani56 See this people are just robots, atleast give me a customer care number.
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Devarshi Barot (@devarshibarot28) reported from Mumbai Suburban, Maharashtra@JioCare I had activated and was using Jio 5G welcome offer. My plan was about to expire and I'd recharged with new one before it gets expired. After the shift to new plan my welcome offer is no longer there. Kindly help.
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ajay (@shuks1986) reported from Yashodham, Maharashtra@JioCare @TRAI having problems in voice call Too much disturbance with jio network i just got back to jio from Airtel but same problem with the same number
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Nishant Mody (@modynishant) reported from Mumbai Suburban, MaharashtraDear @reliancejio we just bought a new jio sim and it’s showing enter network unlock code. We only have 3 attempts left. Kindly guide.
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Ashwini Pawar (@theonlyashwini) reported from Yashodham, MaharashtraWhy struggle to discontinue a number which is not in use ??? @reliancejio @JioCare tired of calling customer service, chatting from the app, visiting gallery!
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare Not able to watch IPL and Sony channels since 5 days,no service from Jiofiber, shocking state of affairs
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Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, Maharashtra@JioCare need to connect to customer care
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SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra@JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Ravi mevada (@ravi_mevada) reported@JioCare No still not working my wifi. And they didn't do anything in my device Waiting for engineer since 18days to resolve issues but no one come to shortout and 28hrs gone but my wifi is still not working
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Pravat (@Pravatkumar9778) reported@JioCare Are you really checking what is happening? Or randomly you are putting readymade comments, check the issue properly then comeback with solution not just acknowledgement ,can I log a case now or I will get the refund?
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Abhishek jain (@Abhishek_jains) reportedWorst broadband experience ever. I paid for an 18-month JioFiber connection, but the service has been down for over 48 hours. No engineer visit, no proper support, no accountability. Customers deserve better. Resolve this immediately or issue a refund. @JioCare
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VoiceInTheWilderness (@Srikantthatsme) reportedWILL YOU ( JIO) GIVE ME A DISCOUNT FOR THE PERIOD YOU DID NOT GIVE INTERNET SERVICE 30/ 31 JULY 2026 @JioCare
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Oooo Poochi Choooo (@blizzardplador) reported@JioCare I am asking for a concrete solution for my issues, not your automated spam messages.
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AYUSH KUMAR TRIPATHY (@Tripathyayush) reported@JioCare Over 48 hours without internet. @JioCare has escalated the issue to the State level, but the service remains pathetic. No engineer visit, no Fiber Distribution Box replacement, no accountability. How long are customers expected to suffer? Resolve this NOW. @reliancejio #JioFiber
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Abhishek jain (@Abhishek_jains) reportedWorst service @JioCare. Paid ₹12,121.86 for a new JioFiber connection, and it stopped working in just 2 days. Engineer assigned but never visited. Fix it ASAP or refund my money. Learn from Airtel.
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Manash (@ManashFcb) reported@JioCare Still nothing lol what a pathetic service by @reliancejio
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P.D 𝕏 (@dabir) reported@JioCare Hi @JioCare what is the update? This is not technical issue, the plan is not properly assigned by your financial system. Adjust the bill amount with the amount I have paid. Does it take this much time for such a big company???
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Rajendra Singh (@RajendraMusyuni) reported@JioCare @TRAI I have facing issue someone call me my number showing switch off phone on also network showing full kindly do needful.