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Reliance Jio

Reliance Jio outages and service status in Santa Cruz, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Santa Cruz, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jun 16, 3:55 PM GMT+5:30.
  • 65% Internet (65%)
  • 18% Wi-fi (18%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 2% E-mail (2%)
  • 2% TV (2%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Santa Cruz, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 16: Problems at Reliance Jio

Reliance Jio is having issues since 01:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Santa Cruz, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Mumbai TV 3 hours ago
Mumbai Internet 22 hours ago
Mumbai Internet 1 day ago
Mumbai Internet 1 day ago
Mumbai Suburban Wi-fi 1 day ago
Mumbai Internet 2 days ago

Nearby cities with recent reports

Mumbai

45 recent signals

3 hours ago
Mumbai Suburban

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Santa Cruz, Maharashtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare No one has called me no technician has visited and issue is resolved wow you guys are amazing all companies should learn this skill from you without calling/visiting customer and addressing their concerns to resolve issues!

  • ChemburChapters
    Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra

    @JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio

  • sonianotani
    Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio 5 days since registering entity on trueconnect and making a payment. Received invoice and email saying registered but we cannot move forward. Multiple complaint raised on email. Extremely frustrated! Urgent support needed

  • starchaitnya
    Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra

    @JioCare I want to port my no to onther service provider. Your complaints number 198 not working. Your customer support worst on Twitter too.

  • nikhilRC
    nikhilRC (@nikhilRC) reported from Yashodham, Maharashtra

    @JioCare @reliancejio I own a jio fiber conctn, last date to pay bill was 10 April, today mor I see the servics are suspendd. There can b sme issue, may b sme family emergncy tht someone was not able 2 pay the bill, wht is the logic in suspendng service in 2 days post due date

  • TheVinodNair
    Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra

    @JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.

  • impankajengg
    I am Pankaj (@impankajengg) reported from Mumbai Suburban, Maharashtra

    @JioCare I am unable to see Twitter feeds, unable to make whatsapp voice and video calls with jio data from my new phone (1+10T). What's the solution?

  • snair700
    Sethu Nair (@snair700) reported from Mumbai Suburban, Maharashtra

    @JioCare What a ****** network. When your recharge expires all network go slow specially the data network.

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra

    @JioCare Not able to connect with anyone for activation of my Jio fiber set top box and buying a wifi extender,, kindly help,sick of the service

  • vaibhav30gup
    Vaibhav Gupta (He/Him/His) (@vaibhav30gup) reported from Yashodham, Maharashtra

    @LnTFinance even after having #DnD activated, still receiving numerous calls for loan offers. Can u please give me an explanation? I raised my concern multiple times with @JioCare and the complaint falls on Deaf years. @TRAI can u take some action. This is a serious violation.

  • CoronaRadiata2
    Corona Radiata (@CoronaRadiata2) reported from Mumbai, Maharashtra

    I don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare You can call and keep talking what I need is an solution for my problem where is that?? It doesn’t take 3 days to solve an internet problem?? I will wait until tomorrow morning 9:30, if you can resolve it, superb, if not please let me know how can I surrender the devices

  • ricaopowel214
    radhe radhe (@ricaopowel214) reported from Andheri, Maharashtra

    @JioCare why there is no network in Andheri East. Near mogra station. Since morning, there is issue in the network. Pathetic network.

  • LiveFromALounge
    Ajay Awtaney (@LiveFromALounge) reported from Mumbai Suburban, Maharashtra

    @JioCare when does the service on my postpaid phone resume? Its been 2 months approx and the bills are all@paid (you have a mandate for auto debit). Shall I port the number away?

  • yogesh_tadge
    Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, Maharashtra

    @JioCare need to connect to customer care

  • Alwaysanil_
    Anil (@Alwaysanil_) reported from Mumbai Suburban, Maharashtra

    My earlier request for engineer was for 5-6 pm slot 4 feb Since due to Some issue from jio application they didn't consider that SR, Please take a note of new SRN SR00001HEDMK I am having my lecture at 7 pm @_MukeshAmbani @JioCare @reliancejio

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare Even Jio fiber speed is bad after upgrading to Rs 999 plan

  • PiyushOchani
    I’m a Plotta // 100x’er (@PiyushOchani) reported from Mumbai Suburban, Maharashtra

    @JioCare hello I'm having a lot of call drop issues. I need a replacement sim card and for that I've sent you an email as well

  • chanchani_
    Anil J. Chanchani (@chanchani_) reported from Mumbai Suburban, Maharashtra

    @JioCare Why Company is holding a Customer's Rs 10000/ deposit lying without any interest

  • psychedelic604
    Vin (@psychedelic604) reported from Yashodham, Maharashtra

    @JioCare why had the jio network suddenly become so back. Browsing on the phone has become a task.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • k9X3AUGzGpuqMbx
    Nikhil Singh (@k9X3AUGzGpuqMbx) reported

    @JioCare The Wi-Fi has been slow for a week so slow that even 144p videos won't play, and sometimes it doesn't work at all for hours. The service is terrible; when I speak to customer care, they claim it's a technical issue that will be resolved in a few hours, but it never gets.

  • imsahilchalotra
    Sahil Chalotra (@imsahilchalotra) reported

    @JioCare I need urgent help with my JioFiber. Only YouTube is working on my JioFiber TV—no other apps or services are loading. I've tried calling customer care multiple times but can't get through to anyone. Please look into this. I can DM my registered number.

  • sachatul
    Atul Sachdev (@sachatul) reported

    @JioCare At least inform whom to connect with no one to speak your customer care no is only going to IVR n getting disconnected with the same msg repeating issue will be resolved in few hours atleast depute some one for rectification

  • BullInvestor69
    TheKing (@BullInvestor69) reported

    @JioCare I have already shared all the required details. Your team assured me that the issue would be resolved within 24 hours, but no one has visited and all three connections in my household are still without internet. 1/2 (continued)

  • akankshitjha22
    Jha Akankshit (@akankshitjha22) reported

    @reliancejio My Jio Fibre Connection is lost since Saturday, and you people have failed to give any resolution for this long. I had a service visit today, but it also got changed to tomorrow. I pay you for 30 days, so why are you not giving service for only 30-25 days?

  • AliMadhar
    SHAIK MADHAR ALI (@AliMadhar) reported

    @jiocareindia @JioCare @reliancejioworst The worst service I have experienced yesterday. Around 2:30 pm, my internet gone, and I have raised the ticket until now. Nobody came did not solve my issue and while I called the technician, he questioned me who gave my number and then he

  • Motilkumarsahoo
    Motil kumar sahoo (@Motilkumarsahoo) reported

    @JioCare What is the meaning of earliest? How many days it took, are you kidding me or bluffing the consumers. You should let me know very promptly the exact date. I can't Wait these many days to get my money back, is jio is waiting to recharge for service? This is very ridiculous

  • ManiRanjan2
    Mani Ranjan (@ManiRanjan2) reported

    @JioCare Please cancel this service, I have already lost my work and business due to your pathetic service and support. So I don't want to loose my work in future. @reliancejio

  • utgup21
    Utkarsh (@utgup21) reported

    @JioCare there is no technician assigned for 3 days. how is this acceptable SLA. Please help assign a technician on priority @reliancejio @JioCare

  • Nick_N_Shah
    nick (@Nick_N_Shah) reported

    @JioCare Durgesh, I had already raised refund amount issue almost 12 days back but still received partial payment also no detail update or what that SR000038G39V is about & there is no new SR for remaining refund amt pls help 🙏 to bring the better resolution.