Reliance Jio Outage Report in Santa Cruz, Mumbai Suburban, State of Mahārāshtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours in Santa Cruz, State of Mahārāshtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at Reliance Jio
Reliance Jio is having issues since 06:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (10%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Santa Cruz, Mumbai Suburban, State of Mahārāshtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Internet | |
| Mumbai |
Internet | |
| Mumbai |
Internet | |
| Mumbai |
Wi-fi | |
| Mumbai |
Internet | |
| Mumbai |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Santa Cruz, State of Mahārāshtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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Tejas Jadhav
(@tejasvj77) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare @fiber_jio JIO FTTH is really dhana dhan WORST experience in trial period. I have Airtel FTTH also, but Jio at 150mbps line provides me 142mbps u/d and airtel at 200mbps provides 250mbps u/d.. what is wrong with Jio FTTH speed, you are Not giving as promised.
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Ranjit Sinha
(@ranjitleo5) reported
from
Mumbai, State of Mahārāshtra
@JioCare @reliancejio @RelianceEnt I am your new customer of jiofiber and enjoying high speed net n tv n crystal clear landline. But i want to make a complain that why popular channel like zeetv , Republic भारत are not coming Please look into and update me
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Sahil desai
(@cheerfuldesai) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio @JioCare @JioSaavnCare I am trying to set Jio tune from savn jio tune software but not getting downloaded . Kindly help ?
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Punit Sheth
(@PuNiT84) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare i am still awaiting for a solution to my problem...Plz HELP NAA
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Urvi Vira
(@DevilUvs) reported
from
Mumbai Suburban, State of Mahārāshtra
@rounakmehata @JioCare Lol same issue at my end as well
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Yash Shah
(@YashShahh26) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare the same internet issue. Please get it resolved there is only single network which is being received!
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Ayush Saraf
(@ayushsaraf14) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Has to be the most unresponsive customer care ever. Heavily disappointing.
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VEERU BHAI AMBANI
(@veerendra9160) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio @JioCare Please call me... I have issue on jio auto pay....
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RajeshPattani
(@Pattraje) reported
from
Mumbai Suburban, State of Mahārāshtra
Time to port to @reliancejio I think. @VodafoneIN has become the most unstable network. What do I do with unlimited data when your network fails when it is most needed
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Ankit Bhupatkar
(@ankit_bhupatkar) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare My JioFiber internet is not working. Haven’t got any help since morning. What to do ?
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Satyajeet Pattnayak
(@satyaptk) reported
from
Mumbai, State of Mahārāshtra
Hi @JioCare one of my friend is facing internet issue since last couple of weeks, but no response from you guys.
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รђเשคг๏ץ
(@shivaroy) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare could you update when installation of connection will be completed. SMS for KYC was received on 29 June. Hope the connection speed isn't as slow as the installation time. Your agent has been stringing me along all this while, highly unprofessional of him. #FAIL
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Dude talks
(@talks_dude) reported
from
Thāne, State of Mahārāshtra
@JioCare we always say be 100% Swadeshi but we do not get value for money. I've recently come to your network career with lots of exception but from first month I have network coverage problem, before I make up my mind do something if you believe in customer service experience.
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Ankit Bhupatkar
(@ankit_bhupatkar) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare My internet isn’t working. Trying to talk to customer helpline but nothing has happened. What to do ?
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Aniket worlikar
(@aniz18) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio @JioCare I want to know more about Jio Postpaid! Thinking to port out from Vi as the service is pathetic!
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Aman Thakkar
(@amankthakkar) reported
from
Mumbai Suburban, State of Mahārāshtra
I think airtel isn't bothered about loosing its customer.. Finally will have to port from @airtelindia and consider either @reliancejio or @VodafoneIN
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Shivani
(@Shivani_Jhaveri) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare @reliancejio Dear team, I'm facing lot of connectivity issues with my Jio Fiber connection in Mumbai. I have already raised the complaint but no action has been taken since 2 days. Please respond immediately. Thanks
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VEERU BHAI AMBANI
(@veerendra9160) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio Please call me. I have issue about jio autopay... Please.....
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Ekta A Thakur
(@ektat) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio @Jio_Offl @JioCare my mother, a senior citizen got in touch with your customer care only to not have her issues sorted. She wants to return her box and initiate her refund and your security question is the exact date of her last payment or the day she installed Jio!
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Punit Sheth
(@PuNiT84) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Very sorry to say but the customer care experience was aweful. After 20minutes of waite time the call got disconnected with no resolution to my problem.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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SHANKAR DAYAL
(@SHANKARDAYALMU2) reported
@reliancejio Worst network service
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manu kansara
(@ManuKansara) reported
@JioCare worst company in India once use or recharge their service. Company sending so many text messages to subscriber. Yuck worst system
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SHANKAR DAYAL
(@SHANKARDAYALMU2) reported
@reliancejio no network in my village
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Vikash Yadav
(@VikashY12604497) reported
@reliancejio Sorry jio I will exchange the jio sim into another Sim card due to very poor customer service 🤮🤮
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Santosh Kumar V H
(@skkumar072) reported
Worst installation service in Kadugodi area.They have been promising me to setup the connection from past 3 days, but still not a single guy visited. I have been redirected to atleast 5 representative in last 3 days, and those guys don't pick calls in second time . @JioCare
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Vikash Yadav
(@VikashY12604497) reported
@somitsrivastav_ @JioCare Sorry jio I will exchange the jio sim into another Sim card due to very poor customer service 🤮🤮
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Pankaj Bajpai
(@GeekPankaj) reported
@JioCare my jio sim will not connect to any network in Paris. I have tried auto and manual network but nothing works.
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Vikash Yadav
(@VikashY12604497) reported
@reliancejio @JioMart Sorry jio I will exchange the jio sim into another Sim card due to very poor customer service 🤮🤮
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Kamal Tandon
(@KamalTandon9) reported
@JioCare worst experience with JIO...Setup box was installed. Sales & Installation team committed that i will receive a Voucher after first recharge but now they are refusing and Customer care team is saying that scheme has stopped in this month only. Why customer is suffering??
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Nikki
(@nikkijhs) reported
@JioCare Pathetic Service I paid the amount 3182 rupees for 3 month new connection . They said installation will be done in one or 2 hours but 5 hours have gone and no one came for installation. I don’t want to install Jio Fiber and want my amount refund