Reliance Jio outages and service status in Santa Cruz, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 4 outage signals in the last 24 hours around Santa Cruz, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 21, 3:01 PM GMT+5:30.
- Internet (61%)
- Wi-fi (20%)
- Total Blackout (12%)
- Phone (4%)
- TV (2%)
- E-mail (1%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Santa Cruz, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 21: Problems at Reliance Jio
Reliance Jio is having issues since 01:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Santa Cruz, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, Mumbai Suburban, and Airoli.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 4 hours ago |
|
Mumbai
|
Internet | 11 hours ago |
|
Mumbai
|
Internet | 19 hours ago |
|
Thāne
|
Internet | 22 hours ago |
|
Mumbai
|
Wi-fi | 1 day ago |
|
Mumbai
|
Internet | 1 day ago |
Nearby cities with recent reports
21 recent signals
1 recent signals
1 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Santa Cruz, Maharashtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, MaharashtraHello @JioCare r u seriously care your customer
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Whistleblower-सिटी बजाओ📢 (@WhistleBlower_H) reported from Yashodham, MaharashtraJio 5g Service Net...Hahahaha. It seems to run at a speed of 2G. 5G Internet service is still not available in cities like Mumbai Metropolitan. Ambani company is fooling all Indians. @reliancejio @JioCare @TRAI
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare @JioFanClub @reliancejio I have raised an issue and complaint number was given , without anyone visiting the complaint is closed and I’ve got an sms saying problem resolved. How on earth is it possible to check hardware from the backend pathetic service I must say
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NLG (@nlgogri) reported from Yashodham, Maharashtra@JioCinema app is not smooth at all. While watching highlights if you press back 10 second button then video freezes and commentary runs. Very pathetic experience @BCCI of watching ipl this year. Hope you address this issue at earliest @reliancejio
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Anil J. Chanchani (@chanchani_) reported from Mumbai Suburban, Maharashtra@JioCare Why Company is holding a Customer's Rs 10000/ deposit lying without any interest
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श्रीनिवास शर्मा (@shriniwas07) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare @ImAtulKansal We are following since 6 months for the installation of cable for Jio Fiber. No service is being received from you.
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I am Pankaj (@impankajengg) reported from Mumbai Suburban, Maharashtra@JioCare I am unable to see Twitter feeds, unable to make whatsapp voice and video calls with jio data from my new phone (1+10T). What's the solution?
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Indian (@Ankit28789794) reported from Yashodham, Maharashtra@reliancejio @JioCare @JioSaavn Feedback: caller tunes sound quality is very very poor, users loves to set up their loved tune but caller tune sound quality is super poor than the actual sound. It is disappointing, please see if you can improve in that section. Thanks
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Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, MaharashtraHow should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio
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LFO Shrey Plays (@shreyplaysYT) reported from Mumbai Suburban, MaharashtraWhat is it with @reliancejio @PlayApex ping problems. Every alternate game the ping is at above 200ms. So annoying nd irritating.
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its me PANKAJ (@sandandstories) reported from Yashodham, MaharashtraI always wonder why people don’t make @reliancejio there first number. It got the answer. It’s a task to get through a real person on the customer care, first they will give you gyaan on what all are included in your plan and then no option to talk to a real person @JioCare
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,
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Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users are able to enjoy Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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Sonia Notani (@sonianotani) reported from Mumbai Suburban, MaharashtraNo customer care number. Emails got a few holding replies and then no replies. This is a critical service for us!! @reliancejio @JioCare
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Anil Menon (@anil_anilmenon) reported from Yashodham, Maharashtra@JioCare @reliancejio @AndheriLOCA I have 2 personal and 1 Corporate JioFiber internet connection. The internet connection is down on a regular basis. Yesterday the internet service was not available from 12pm to 7pm. Today again there is no internet connection since 12pm
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Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra@reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare You can call and keep talking what I need is an solution for my problem where is that?? It doesn’t take 3 days to solve an internet problem?? I will wait until tomorrow morning 9:30, if you can resolve it, superb, if not please let me know how can I surrender the devices
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UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra@JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks
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Suhit Jain (@SuhitJain3) reported from Mumbai Suburban, MaharashtraWorst network jio is having now a days totally 0 % network they providing 4-5 times i had called to customer care but they didn't solve my problem lazy *** @JioCare @reliancejio
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Volney Myron (@volneymyron) reported from Yashodham, MaharashtraThe worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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vibhor (@IamVibhorPandey) reportedShame shame @JioFiber @reliancejio! Worst service provider and third class customer care. No responsibility from social media team, only copy-paste replies. My issue is still not fixed despite multiple complaint SR0000366RE9 Struggling to work becauseI am dependent on JioFiber
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Nilesh Srivastava🇮🇳 (@Niel_sri) reported@JioCare My patience has exhausted because I was dependent on your wifi for my work. Which is currently down from last day and my work is hampering. Such a bad decision to choose @reliancejio @JioCare for the internet service. If the issue didn't get resolved by today then will switch.
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Srikant Rout (@Srikant56027931) reported@JioCare @reliancejio my complete adress _At_madhusudanpur,po_Banabishnupur,PS_Soro,Dist_Baleswar,Odisha,756047 and my number is 9337268629,we are experiencing the worst network for the past 1 year, we have a jio tower in our village itself still its non of use, kindly resolve
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GeoIntel India (@GeoIntel_India) reported@JioCare @rihan1O2 I recharged Jio number 9517183479 with Rs 3599 plan based on Jio True 5G coverage shown on Jio website app and support system but 5G is not working at my location and network continuously falls back to 4G A Jio 5G tower is available within around 100 meters from my location and Jio coverage map also shows full 5G availability but actual service is unusable My complaints SR0000336W5T SR000034KRBD and SR000035Y9KN were repeatedly closed without fixing the issue and every time the reason was changed to congestion despite no improvement Jio support repeatedly promised resolution in 7 days 10 days and 15 days but no real action has been taken Same issue is also affecting another number 9598800923 at the same location which proves this is a local network issue not a device problem This is misleading service representation and failure to provide advertised 5G service despite payment I request immediate activation of stable usable 5G service or refund and compensation for financial loss
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Kishan Shah (@kishanshahvlogs) reported@JioCare @reliancejio Scenerio was, I'd an old number, which wasn't being used past 5-6 months, i believe. I told her everything about it, and that store agent was completely *******. When the number wasn't recharges. He asked me to top up first, when I did it with the amount of 349-. Then he says...
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Dr Kapil Dev (@KapilDPrajapati) reported@JioCare JioFiber +91-7585796644 had repeated long outages despite paid plan. Your local representative advised disconnection assuring full refund, now deductions are being applied. Need full refund + compensation, else legal complaint before Consumer Forum/NCH.
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Shivkumar (@Shivkum50867228) reported@reliancejio Bsnl k jasse jio network fail bangaar net fail cheat public jio bad condition
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Shareef Nawaz (@ShareefNwzAlig) reported@reliancejio @JioCare - There have been frequent internet outages in Rasoolpur, Mubarakpur, Azamgarh over the past 24 hours. Currently, JioFiber services are completely down and we have no internet connectivity. Plz resolve it at the earliest and ensure uninterrupted connection.
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Keshav (@Mulish_Maverick) reported@JioCare i see no updates regarding my last complaint about the wifi issue. pls take some action. also do something about the representative who's trying to falsely convince me that jio doesn't provide services just because he doesn't feel like visiting my locality. details in DM
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MD KASHIF RAZA (@MdKashf) reported@reliancejio @JioCare still not working properly for 16 days? This clearly shows poor coordination between your teams. I am mentally harassed and facing serious inconvenience in my daily work despite paying for the service.