Reliance Jio outages and service status in Santa Cruz, Maharashtra
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 6 outage signals in the last 24 hours around Santa Cruz, including 6 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 10, 10:14 PM GMT+5:30.
- Internet (64%)
- Wi-fi (15%)
- Total Blackout (9%)
- Phone (9%)
- E-mail (2%)
- TV (1%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Santa Cruz, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 10: Problems at Reliance Jio
Reliance Jio is having issues since 07:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Santa Cruz, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, and Mumbai Suburban.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 3 hours ago |
|
Mumbai
|
Phone | 3 hours ago |
|
Mumbai
|
Internet | 7 hours ago |
|
Mumbai
|
Internet | 10 hours ago |
|
Mumbai
|
Internet | 12 hours ago |
|
Mumbai
|
Wi-fi | 14 hours ago |
Nearby cities with recent reports
Community Discussion
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Reliance Jio Issues Reports Near Santa Cruz, Maharashtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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Whistleblower-सिटी बजाओ📢 (@WhistleBlower_H) reported from Yashodham, MaharashtraJio 5g Service Net...Hahahaha. It seems to run at a speed of 2G. 5G Internet service is still not available in cities like Mumbai Metropolitan. Ambani company is fooling all Indians. @reliancejio @JioCare @TRAI
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Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Internet not working for landline number +91-22-31811638 please help
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare Keep on working you have time till 31st Dec 2023 to call a customer who wanted to port in JIO and this is what @reliancejio calls 5G service
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare tv channels on Jiofiber giving trouble,at times some channels disappear,my plan is 150 Mbps,stb needs to be checked
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I’m a Plotta // 100x’er (@PiyushOchani) reported from Mumbai Suburban, Maharashtra@JioCare hello I'm having a lot of call drop issues. I need a replacement sim card and for that I've sent you an email as well
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Nidhaye Phand (@nidhayephand) reported from Yashodham, Maharashtra@JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!
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Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra@reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response
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Pratik HS Shah (@hspratik) reported from Yashodham, Maharashtra@JioCare @JioFiberVoice @reliancejio horrible experience ever while installation of jio fiber, they were sugar coated sweet talkers while taking selling plans & equally unpleasant experience while installation. Please update about cancellation & refund process of order
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Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra@JioCare RT news channel is not working on jio fiber.Please help
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Pankaj K (@pankajcyberr) reported from Mumbai, MaharashtraInternet not working but green light is there on fiber box. @JioCare How many times will I get internet interruption? Will you refund the amount for downtime?
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Ajay Awtaney (@LiveFromALounge) reported from Mumbai Suburban, Maharashtra@JioCare when does the service on my postpaid phone resume? Its been 2 months approx and the bills are all@paid (you have a mandate for auto debit). Shall I port the number away?
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Sonia Notani (@sonianotani) reported from Mumbai Suburban, MaharashtraNo customer care number. Emails got a few holding replies and then no replies. This is a critical service for us!! @reliancejio @JioCare
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Animesh Sunita Dada (@AnimeshK11) reported from Ghātkopar, Maharashtra@JioCare Mumbai 400086 Ghatkopar Nityanand Nagar Full areas Bad Jio network 😡😡😡 fully harassment.... Shame on you jio @reliancejio
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nj (@navinjk11) reported from Mumbai, Maharashtra@JioCare @reliancejio No response yet to my requests 3rd in the day why so slow ?
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vinod bakliwal (@vinodpbakliwal) reported from Yashodham, Maharashtra@JioCare hi i am jiofiber user i want to pause my connection as i will not be in the town for more than 2 months. Please help me
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Indian (@Ankit28789794) reported from Yashodham, Maharashtra@reliancejio @JioCare @JioSaavn Feedback: caller tunes sound quality is very very poor, users loves to set up their loved tune but caller tune sound quality is super poor than the actual sound. It is disappointing, please see if you can improve in that section. Thanks
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praachi (@praachinh) reported from Mumbai Suburban, Maharashtra@reliancejio @DoT_India @TRAI Jio has been unnecessarily charging me for Netflix subscription which i have deactivated in Sept 2022.When i called the customer care services they said charges are correct and nothing can be done.I request the telecom authorities to help me in this
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Manav Kejriwal (@KejriwalManav) reported from Mumbai, Maharashtra@JioCare Saket CHS, Santacruz West. JioFibre not working since 3 days. Everyday the technician is promising to resolve the next day, but no resolution. Unexpected from Jio. Please assist immediately. Mumbai 400054.
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare I think this 15 times I have forwarded my house details... Why the same sop has been following? Can't you come here and check network
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare Even Jio fiber speed is bad after upgrading to Rs 999 plan
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Moh Maya (@KumarMalandra) reported@JioCare what kind of jio fiber network you are provinding ? Only giving headache... worst service provider . Take ur dabba No signal No customer support Free ka paisa lete ho oya
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वरुण Sarsij (@sarsij) reported.@reliancejio @JioCare the mobile network is extremely poor in my area. Is there a way I can register this complaint on your system?
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Debjyoti Saha (@realdebjyoti) reportedMy Worst decision of 2026 is Switch @JioCare to @airtelindia. Airtel provide worst network connection. Always call drops. I told them and also share my number. But No response.
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Ahmad Raza (@ahmadraza__) reported@GoI_MeitY @JioCare @reliancejio Critical network issue in Bhanodra. Severe call drops and zero internet speed. Please fix this urgent connectivity problem immediately. Add. Heritage residency Near Uma Cold storage Bhanodra Surat 394230 #JioDown #CallDrop
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Srikanth Vangala (@SrikanthV21) reported@JioCare Extremely disappointed with the service. My relocation request is pending, and neither the new JioFiber nor AirFiber connections have been set up. I currently have zero service, despite making multiple payments and calling your support team repeatedly. If service wasn't possible
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ravi rajak (@rvirajak) reported@JioCare I have applied for relocation of air fiber but the addresss was filled wrong by mistake. I am calling since yesterday morning to cancel that request so that I can apply again but till now it has not been rectified. Pls help.
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Gaurao (@GauraoBurghate) reported@JioCare @JioCare complaint is from pune area. There is no extreme weather condition or rain from last 2 days.
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Shubham (@Shubham02_03) reportedDear @JioCare @reliancejio Day 4, and still no proper restoration of Jio AirFiber. No clear updates, no resolution, and no accountability. Do you even care about your users? We are paying for a service that has been unavailable for days.
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Ankit Jain (@jnankit) reported@VikrantTiwari23 @JioCare is this the price of loyalty? Despite paying ₹1,200 for relocation, he chose JioFiber over Airtel in Hyderabad. Pickup missed twice, installation missed, and he carried devices himself. Please install on priority and compensate with 6 months’ free service.
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कुलdeep कौल🇮🇳 (@KuldeepKoul_65) reportedBased on my repeated disgusting & shocking connectivity experience with BSNL (Cellone) & Jio, I request all the subscribers to port their mobile numbers to some other service provider, may be preferably Airtel. @BSNLCorporate @airtelindia @reliancejio