Reliance Jio

Reliance Jio Outage Report in Santa Cruz, Mumbai Suburban, State of Mahārāshtra

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Santa Cruz, State of Mahārāshtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Santa Cruz, Mumbai Suburban, State of Mahārāshtra 12/09/2025 06:55

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Santa Cruz, Mumbai Suburban, State of Mahārāshtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai and Thāne.

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City Problem Type Report Time
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Total Blackout
IndiaMumbai Total Blackout
IndiaMumbai Wi-fi
IndiaMumbai Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Santa Cruz, State of Mahārāshtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • vrochlani Vishal H Rochlani (@vrochlani) reported from Yashodham, State of Mahārāshtra

    @JioCare Its surprising to note that we can't have access to older invoice.Which company is doing that only yours? Was not able to access the Invoice of Sept'22. Kindly be customer friendly in your support. Does your acc also deletes it after 180 days, then y not access to clients.

  • TanpureReshma Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, State of Mahārāshtra

    @reliancejio @JioCare You only hire Telecallers, Artificial intellect, but you don't have enough tower and service engineer to check the network compatibility.. it's daily pain ! Our day start with frustration. We are planning to go in consumer court @jagograhakjago

  • JagtianiShekhar CJ (@JagtianiShekhar) reported from Yashodham, State of Mahārāshtra

    @reliancejio @JioCare WIFi issue since yesterday and completely down since yesterday night. Please resolve immediately, thanks.

  • vinodpbakliwal vinod bakliwal (@vinodpbakliwal) reported from Yashodham, State of Mahārāshtra

    @JioCare hi i am jiofiber user i want to pause my connection as i will not be in the town for more than 2 months. Please help me

  • TanpureReshma Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, State of Mahārāshtra

    @JioCare @reliancejio your Sigma quality will never come.. such a degrade service daily i am facing despite several complaints you are just operating ur AI and phone technology i think u don't have enough tower and service engineer please close my service it's done now

  • ashishhattangdi Dr. Ashish S. Hattangdi (Ph.D) (@ashishhattangdi) reported from Yashodham, State of Mahārāshtra

    @JioCare i wanted to Port our family numbers from prepaid to postpaid family plan. No response from website etc. Pls help

  • GauravM200781 Gaurav Mehra (@GauravM200781) reported from Yashodham, State of Mahārāshtra

    @JioCare Intermittent connection loss!! I am done now take some effort to investigate open the ticket listen to what your representative has advised & then let me know on what grounds you have closed the ticket without providing resolution and none of you jerks making an effort to call me

  • GauravM200781 Gaurav Mehra (@GauravM200781) reported from Yashodham, State of Mahārāshtra

    @JioCare No one has called me no technician has visited and issue is resolved wow you guys are amazing all companies should learn this skill from you without calling/visiting customer and addressing their concerns to resolve issues!

  • anil_anilmenon Anil Menon (@anil_anilmenon) reported from Yashodham, State of Mahārāshtra

    @JioCare @reliancejio @AndheriLOCA I have 2 personal and 1 Corporate JioFiber internet connection. The internet connection is down on a regular basis. Yesterday the internet service was not available from 12pm to 7pm. Today again there is no internet connection since 12pm

  • GauravM200781 Gaurav Mehra (@GauravM200781) reported from Yashodham, State of Mahārāshtra

    @JioCare Why should I again revert when I am telling you issue isn’t fixed and I have given you ticket number which captures every details then why you keep on asking me. Please advise what has been done to fix this issue till date?

  • kuldeepvyaas Kuldeep Vyas (@kuldeepvyaas) reported from Yashodham, State of Mahārāshtra

    5G NETWORK 0% HERE. ,MUMBAI-400101 19.201716,72.865914 Please solve problem .@reliancejio @JioCare @jio

  • ricaopowel214 radhe radhe (@ricaopowel214) reported from Andheri, State of Mahārāshtra

    @JioCare why there is no network in Andheri East. Near mogra station. Since morning, there is issue in the network. Pathetic network.

  • hspratik Pratik HS Shah (@hspratik) reported from Yashodham, State of Mahārāshtra

    @JioCare @JioFiberVoice @reliancejio horrible experience ever while installation of jio fiber, they were sugar coated sweet talkers while taking selling plans & equally unpleasant experience while installation. Please update about cancellation & refund process of order

  • volneymyron Volney Myron (@volneymyron) reported from Yashodham, State of Mahārāshtra

    The worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!

  • sandandstories its me PANKAJ (@sandandstories) reported from Yashodham, State of Mahārāshtra

    I always wonder why people don’t make @reliancejio there first number. It got the answer. It’s a task to get through a real person on the customer care, first they will give you gyaan on what all are included in your plan and then no option to talk to a real person @JioCare

  • TanpureReshma Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, State of Mahārāshtra

    @reliancejio @JioCare it's frustrating time, taking twice the recharge but not given one single improvement in the jio... Everyday we are facing issue! I am not expecting such delay in service from Jio.. the more we raise whistle blow the more you are ignoring us big shame...

  • msmehta2000 DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, State of Mahārāshtra

    @JioCare Even Jio fiber speed is bad after upgrading to Rs 999 plan

  • shuks1986 ajay (@shuks1986) reported from Yashodham, State of Mahārāshtra

    @JioCare @TRAI having problems in voice call Too much disturbance with jio network i just got back to jio from Airtel but same problem with the same number

  • mihir_kp Mihir Pandya (@mihir_kp) reported from Yashodham, State of Mahārāshtra

    @JioFiberVoice @JioCare cant access Jio fiber internet and could not run diagnostics check, please help

  • UD_SHAH79 UDAY (@UD_SHAH79) reported from Yashodham, State of Mahārāshtra

    @JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • bharatjain080 bharatjain080@gmail. (@bharatjain080) reported from Sūrat, State of Gujarāt

    @TRAI @JioCare @reliancejio 3rd thread service in india for jio network not towar in jio network in my area my mobile no so plz repir your tower

  • ab53986cba23403 shubham modanwal (@ab53986cba23403) reported from Nawāgaon, Uttar Pradesh

    Bad network in this time @TRAI @reliancejio @JioChat

  • yaminbhuria Yamin Yusuf (@yaminbhuria) reported from Kāndh, State of Gujarāt

    1/n I m using jio service since 3 years. Now It is worst. I m not even able to watch YouTube in 144p or have whatsapp video call. Even sound quality of normal call is poor. My address is Dadhal Inam , Ta:- Ankleshwar Dist:- Bharuch. @reliancejio @JioCare

  • sidharthlala1 sidharth Lala (@sidharthlala1) reported from Ludhiana, State of Punjab

    @JioCare Please let me know how can i fix this issue then. What will do with other recharge which i have done earlier, if i do a recharge of 399 again, which recharge will get applied.

  • ManishG091 Manish Gupta (@ManishG091) reported from Purnia, State of Bihār

    There is such a bad response, for the last 2 years of jiO Customer Care, I have been calling Customer Care but the network issues have not been corrected. Such a bad response.. Here is my phone no-7079561371@reliancejio @JioCare @DoT_India @JioChat @RelianceDigital

  • NAwdhesh Awdhesh, Keshari (@NAwdhesh) reported from Naugarh, Uttar Pradesh

    @JioCare Jio internet speed is very slow at my location. Please fix this problem ASAP.

  • sunnyboy333 sunny babani (@sunnyboy333) reported from Hadapsar, State of Mahārāshtra

    @JioCare Hello Jio.. Your customer care is not reachable..I recharged my jio sim number 7620036334 to use it in jiofi..it is not activated. How can I use it ..I work from home and need it activated soon..can some one help here.

  • sitakshchhabra Sitaksh Chhabra (@sitakshchhabra) reported from New Delhi, National Capital Territory of Delhi

    Wonder how a morning 1 hour zoom call can consume daily data of 1.5gb completely......speed so slow that since morning that pages don't open at all. Please look into the matter @reliancejio @JioCare

  • yaminbhuria Yamin Yusuf (@yaminbhuria) reported from Kāndh, State of Gujarāt

    @reliancejio @Facebook 1/n I m using jio service since 3 years. Now It is worst. I m not even able to watch YouTube in 144p or have whatsapp video call. Even sound quality of normal call is poor. My address is Dadhal Inam , Ta:- Ankleshwar Dist:- Bharuch. @reliancejio @JioCare

  • vishalkmumbai Vishal 🇮🇳 (Stay Home Stay Safe) (@vishalkmumbai) reported from Mumbai Suburban, State of Mahārāshtra

    So now time to leave @reliancejio . Never trsuted @Facebook with data so I deleted my account. Now if FB is coming here I won't trust @reliancejio as well. Going to @MTNLOfficial now.