Reliance Jio

Reliance Jio Outage Report in Santa Cruz, Mumbai Suburban, State of Mahārāshtra

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Santa Cruz, State of Mahārāshtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Santa Cruz, Mumbai Suburban, State of Mahārāshtra 01/17/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Santa Cruz, Mumbai Suburban, State of Mahārāshtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai and Thāne.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Internet
IndiaMumbai Phone
IndiaMumbai E-mail
IndiaMumbai Total Blackout
IndiaMumbai Internet
IndiaMumbai Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Santa Cruz, State of Mahārāshtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • arjuN_d_rebeL arjunA11 (@arjuN_d_rebeL) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Less than ideal condition.? This is less than 1/8th of the speed that is promised by your network. #jiodown

  • NEELMERCHANT87 NEEL MERCHANT (@NEELMERCHANT87) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare I have made charity of Rs. 399 + unknown taxes totalling Rs. 470 ... Now when are u sending your technician to see the poor fitted hardware?

  • SiddheshWarang2 Siddhesh Warang (@SiddheshWarang2) reported from Thāne, State of Mahārāshtra

    Hello Jio team, I am a prepaid paid customer of jio with mobile number 7977905120. I lived in highland haven balkum pada no 3 Thane West area where cellular & data both network are very poor. Kindly take note of this inconvenience to us. @reliancejio @RelianceJioCare

  • _kandapoha Jatin Kandalgaonkar (@_kandapoha) reported from Mumbai, State of Mahārāshtra

    Hello @reliancejio Fiber Service is Down In My area for last 2 hours Sanpada Navi Mumbai 400705. Please resolve this problem @JioCare

  • Rajesh3108 Rajesh Jadhav (@Rajesh3108) reported from Yashodham, State of Mahārāshtra

    @JioCare @reliancejio there is lot n lot of call drop and network issue problem going on here kindly check in my area kurar village shivaji nagar kindly solve this issue as soon as possible otherswise I will switch my number to other telecom plz note

  • OvesS786 Oves Shaikh (@OvesS786) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare sent ,please help me get jiofiber asap,as its aldready 1km nr my home available

  • Abhishe91521580 Abhishek Chauhan (@Abhishe91521580) reported from Mumbai, State of Mahārāshtra

    @jiocare my net too slow i think port to @Airtel_Presence Thanks

  • NirmalBagrecha NIRMAL BAGRECHA (@NirmalBagrecha) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio One of your employee is getting your company jiofibre name down and not letting us free connection Which he had promise us kindly please take some action for Navin jaiswal.

  • niharmehta Nihar Mehta (@niharmehta) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio @fiber_jio who the hell makes those pathetic television ads for you'll? Such poor picture quality and Dop! Expect better from @reliancegroup #jiofiber

  • rahila_us Rajesh Parikh (@rahila_us) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare located Borivali west I have subscribed Jio for one year and now I don't get any assistance from you support team. They dictate time since two days but fail to come. Never expected.@reliancejio SOS

  • shivtulsiani1 shiv tulsiani (@shivtulsiani1) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @reliancejio @JioChat My internet connection is down since a week and I’m tired of complaining when will the problem get resolved.

  • g_ruchika Ruchika Gupta 🇮🇳🇮🇳 (@g_ruchika) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio I am having a major issue with my internet connection and your customer care unwilling to help. Can u help restore my Jio Internet connection asap. The kids have school tom morning and I need it functioning.

  • guptesarvesh Sarvesh Gupte (@guptesarvesh) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare i have an issue with my auto pay Recharge. Please assist.

  • gauravpatil754 Gaurav patil (@gauravpatil754) reported from Thāne, State of Mahārāshtra

    @JioCare i lost my network connection, how to troubleshoot?

  • _kandapoha Jatin Kandalgaonkar (@_kandapoha) reported from Mumbai, State of Mahārāshtra

    Hello @JioCare Service Center In Sanpada Is Open Now ??

  • slkumars Kannan (@slkumars) reported from Thāne, State of Mahārāshtra

    @reliancejio am unfortunate to taje your connection and to realise that i cant watch channels like @TimesNow. Is it right? How can you have a important channel like timesnow is not on your platform or is there a way to watch it without switching to mt old provider? Pls help.

  • nishank_anand Nishank Raj Anand (@nishank_anand) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @reliancejio My cell nos 8850414411 frequent disconection of calls ppl on both sides at times cant listen pls help ur call center folks drive me crazy

  • CMahazin C.Mohd Mahazin. (@CMahazin) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare my #jiofibre stopped working since yesterday, after speaking to the customer care i was told that an engineer can’t visit till 30th April due to COVID restrictions. How do you guys don’t fall under essential category considering #WFH

  • vinitbhavi iVinitbhavi (@vinitbhavi) reported from Mumbai Suburban, State of Mahārāshtra

    Guys inspite of carrying out a top up the data plan not reflecting. Please help out @JioCare @reliancejio

  • Sandy_pai9090 Sandeep (@Sandy_pai9090) reported from Thāne, State of Mahārāshtra

    @ViCustomerCare ur service is really pathetic. Voice breaks and call drops are common. Time to shift to @reliancejio

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Nilp2812 Nilesh Makwana (@Nilp2812) reported from Lal Darwaja, State of Gujarāt

    @JioCare @JioCare Dear Team I have 5g handset n my currunt plan is 299 active also i m in 5g area network also i register 5g intrust on jio web site But till not get 5G welcome offer. So do needfull to me

  • SparkleKron Sparkle💥 (@SparkleKron) reported

    Very worst network service ever @JioCare

  • anand18abhay Anand Abhay (@anand18abhay) reported

    @JioCare Another funny part from you team Jio, you have again created a fresh service request number on top of other unresolved tickets for this same issue. I will see how far can you go to stealing my money.

  • MrA_Roy Anirban Roy (@MrA_Roy) reported

    @reliancejio @JioCare , I'm having a lot of data to use, and I stay where the 5g coverage is decent still unable to use 5g network just because I have not recieve the welcome offer after having a 5g comparable device, help. Thought I've applied for the welcome offer 1 month back

  • archie2091 Archit Mishra (@archie2091) reported

    @JioCare getting threating calls from your customer care executive for a connection that i have closed and upgraded to a new jio fibre. I have the telephone recordings from your customer care. And there is not action being taken against them

  • saiyaswanth007 GAME CHANGER (@saiyaswanth007) reported

    @JioCare Really bad experience I had did the recharge in my jio app and the payment was successful but the recharge was not came and i have contacted jio help but not resolved worst experience #jio

  • Nikhil_Alvares Nick (@Nikhil_Alvares) reported

    @airtelindia #Airtel #airtelxstreamfiber Why is it so difficult to get a fiber conn in d society even after approvals from soc. Been 1 month & team has just stopped responding. #reliancejio took exactly 4 days to have the service installed and running. Xtreme dissatisfaction.

  • edithberts Edith Bert (@edithberts) reported

    @JioCare please at least have the good corporate sense to call back a customer when he has shared his contact no and customer id yesterday after no show by your technician on a ticket raised and now 48 hrs of no internet at my residence. Unacceptable in todays times.

  • SyedAhmedarhan Syed Ahmed (@SyedAhmedarhan) reported

    @reliancejio worst network

  • Pavan88865006 Pavan (@Pavan88865006) reported from Hyderabad, Telangana

    Pathetic customer service from @JioCare Technician won't respond at all. It's been 3 days for now and no solution...@reliancejio