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Reliance Jio

Reliance Jio Outage Report in Santa Cruz, Mumbai Suburban, Maharashtra

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Santa Cruz, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Reliance Jio

Reliance Jio is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map Near Santa Cruz, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, and Thāne.

CityProblem TypeReport Time
Mumbai Wi-fi 3 hours ago
Mumbai Internet 13 hours ago
Mumbai Internet 1 day ago
Mumbai E-mail 2 days ago
Mumbai Internet 3 days ago
Mumbai Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Santa Cruz, Maharashtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • meraazamir
    TheLastMughal (@meraazamir) reported from Mumbai Suburban, Maharashtra

    @JioCare You guys really don't read! I have chosen not to renew my connection because your team, both techinal & digital, weren't able to resolve the connectivity issue when my membership was still very much active.

  • padmakarroxx
    Padmakar Kanchan (@padmakarroxx) reported from Mumbai Suburban, Maharashtra

    @JioCare Didn't got any positive response yet. This issue should have been resolved by 2nd April but this is still pending.

  • vsrinivasan00
    V.Srinivasan (@vsrinivasan00) reported from Mumbai Suburban, Maharashtra

    Dear @JioCare i want to repair/ replace my Jio setop box remote. Going thru your various channels/ call centre, whatsapp, chat, mail unable to get an answer. Can you pls help?

  • midastuch17
    Deepesh Rana (@midastuch17) reported from Mumbai, Maharashtra

    @JioCare Same answers. No solution.

  • UMESHSAWANT3012
    Umesh Sawant (@UMESHSAWANT3012) reported from Mumbai Suburban, Maharashtra

    @reliancejio @RelianceJioCare very poor network in vasai west 7028920133

  • ataulkhan09
    Khan Ataul (@ataulkhan09) reported from Mumbai Suburban, Maharashtra

    @VodafoneGroup @vodafone Just I Have Done The Recharge Of 699. But Internet Not Working & Few Calls Connect Few Not.. What A Third Class Services You Are Providing.. Kindly Refund My Recharge Amount I'll Do Porting In @JioCare ..

  • AjayDoshi2
    Ajay Doshi ( TAF ) (@AjayDoshi2) reported from Mumbai Suburban, Maharashtra

    @reliancejio please sutt down Ur netwir forever n refund to all public ...MTNL is better than Ur net work ...ambani se ye umeed Nahi thi

  • BhavsarDev
    Dev Bhavsar (@BhavsarDev) reported from Mumbai Suburban, Maharashtra

    @JioCare tired of your fiber net, since yesterday it's not working made complain but still no person came to solve problem and helpline have no answer everytime same problem

  • DilipParmar2
    Dilip Parmar {श्री कृष्णअनुरागी} वसुधैव कुटुम्बकम् (@DilipParmar2) reported from Mumbai Suburban, Maharashtra

    @JioCare The complaint was lodged yesterday, it is 24 hours, matter is not at resolved. Surfing our work

  • rd_billionaire8
    Dev Prajapati (@rd_billionaire8) reported from Mumbai Suburban, Maharashtra

    I think jio is very bad service provider they don't help customers to solve their problems. @reliancegroup @reliancejio @JioCare Please help me

  • AKSHAYCHIMANE93
    Akshay Chimane l अक्षय चिमणे (@AKSHAYCHIMANE93) reported from Mumbai Suburban, Maharashtra

    When Jio Fiber service will available in my Area.@JioCare @reliancejio Since last one month it's showing we are coming soon to your area. Pincode: 400013 Currey Road, Mumbai.

  • alsaba_qureshi
    Alsaba's गयानीism (@alsaba_qureshi) reported from Mumbai Suburban, Maharashtra

    @JioCare Facing worst to worst network from 15 days i have tweeted before about the same, still no proper relief, tried restarting my phone, changed my location still the same melodrama continues, please look into this issue at the earliest, I'm quite disappointed

  • meraazamir
    TheLastMughal (@meraazamir) reported from Mumbai Suburban, Maharashtra

    @JioCare I lost out on two months of membership fee, beacuse your incapable team wasn't able to resolve a simple issue! Now I'm not going to renew the connection till the time the line is sorted out and the connection is restored

  • vinoddubey1987
    Vinod Dubey (@vinoddubey1987) reported from Mumbai Suburban, Maharashtra

    @JioCare @Airtel_Presence Hi very poor network coverage in my locality .... Complaint many time but there is no use....you all companies only making customer fool.know I'm using Jio and Airtel but there is no use they are not listing.

  • _ROHAN_BISHT_
    ROHAN BISHT (@_ROHAN_BISHT_) reported from Mumbai Suburban, Maharashtra

    @JioCare I had ported a number to a JiO SIM, data transmission has been done in it, but voice verification is not possible even after calling 1977.And also being ignored by the customer service officers.

  • BHiren
    Hiren (@BHiren) reported from Mumbai Suburban, Maharashtra

    @JioCare That’s what I am asking ? Will the service ever be available at my location which is in central Mumbai ? If yes, when ? 1 week? 1 month 1 year 1 decade ???

  • Deepan_Shinde
    Deepanshindeofficial (@Deepan_Shinde) reported from Mumbai, Maharashtra

    @reliancejio @JioCare your service is down again! 😤

  • PranjalDubey28
    Pranjal Dubey (@PranjalDubey28) reported from Mumbai Suburban, Maharashtra

    If @JioCare is charging me monthly for an internet connection, I should be compensated for the down time as I'm not able to access internet. Despite countless calls and wastage of my time, I have not been provided with an escalation matrix for resolution.

  • Deepan_Shinde
    Deepanshindeofficial (@Deepan_Shinde) reported from Mumbai, Maharashtra

    I don’t want to pay for your 5G service, if you have to go under maintenance almost every day! @reliancejio @JioCare What’s wrong with your service? 😤

  • AjayDoshi2
    Ajay Doshi ( TAF ) (@AjayDoshi2) reported from Mumbai Suburban, Maharashtra

    @JioCare No help no service no action only msg of hope ..MTNL network is better n cheaper then Ur network

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • nikhilgabda
    Nikhil Gabda (@nikhilgabda) reported

    @JioCare Hi Team, I am dissatisfied with your pathetic customer service of Jio Fiber. My internet is down from Saturday and raised a request but no one from your engineering team have visited the site till now.

  • pawansharmapk4
    Pawan Sharma (@pawansharmapk4) reported

    @JioCare Please check your DM, Btw contact details have been shared multiple times but no positive solutions have been provided, my network problem remains the same

  • sadiq_gour
    Sadiq gour محمد صادق (@sadiq_gour) reported

    Dear @JioCare could you please help me to activate internet pack for UAE is there any internet pack for uae

  • shaibaazkhan511
    Shaibaaz Khan (@shaibaazkhan511) reported

    @JioCare @reliancejio Need help regarding international Roaming please assist.

  • adi_reziya
    rezi (@adi_reziya) reported

    @JioCare Hey jio Care, I'm really disappointed with your service in my area. I'm from Khliehriat,east jaintia hills,Northeast. Your Network connection is very very poor in my area. Sometimes very slow can't do video calls and sometimes network get disappear for long.please fix.

  • SocialBrinjal
    Mihir🇮🇳 (@SocialBrinjal) reported

    @JioCare no network near Rajendra place metro station and IDFC building. Please check.

  • dpkkumar012
    Stock Market / F&O ® (@dpkkumar012) reported

    @reliancejio @reliancegroup Why Reliance is going down ? Anyone? Comment plz.?

  • OfficialJioTV
    JioTV (@OfficialJioTV) reported

    @srakesh563 @reliancejio @JioCare Hey Rakesh 👋, sorry for the inconvenience. Please DM us your number, our team will look into the issue and fix it ASAP. Meanwhile, please check if you’re on the latest version of JioTV.

  • iamrakesh0708
    rakesh soni (@iamrakesh0708) reported

    @reliancejio @JioCare multiple requests have been made for network issue. If you cannot. Atleast inform. So that i can choose another connection

  • iamrakesh0708
    rakesh soni (@iamrakesh0708) reported

    @reliancejio @JioCare as informed to you earlier their is no improvement in network. Forcing me to switch to other network