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Reliance Jio

Reliance Jio outages and service status in Santa Cruz, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 3 outage signals in the last 24 hours around Santa Cruz, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received May 25, 12:05 PM GMT+5:30.
  • 63% Internet (63%)
  • 14% Total Blackout (14%)
  • 14% Wi-fi (14%)
  • 6% Phone (6%)
  • 2% E-mail (2%)
  • 2% TV (2%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Santa Cruz, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 25: Problems at Reliance Jio

Reliance Jio is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Santa Cruz, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, Mumbai Suburban, and Airoli.

CityProblem TypeReport Time
Mumbai Internet 3 hours ago
Mumbai Internet 14 hours ago
Mumbai E-mail 16 hours ago
Mumbai Phone 2 days ago
Thāne Internet 2 days ago
Mumbai Internet 2 days ago

Nearby cities with recent reports

Mumbai

32 recent signals

3 hours ago
Thāne

3 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Santa Cruz, Maharashtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • SujeetY9213
    Sujeet Yadav (@SujeetY9213) reported from Yashodham, Maharashtra

    @JioCare jio mobile network not getting from 2dys...

  • yogesh_tadge
    Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, Maharashtra

    @JioCare need to connect to customer care

  • PrashantMello
    Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra

    @JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....

  • vsy135
    Vinod Yadav (@vsy135) reported from Mumbai Suburban, Maharashtra

    Pathetic service from @JioCare . Went to kanjur jio office (near huma cinema) to get my father's sim changed as existing one was corrupted. Everyone in that lane had electricity except jio store. Jio representative said "meter had been cut down as electricity bill is not paid"

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @JioFanClub @reliancejio I have raised an issue and complaint number was given , without anyone visiting the complaint is closed and I’ve got an sms saying problem resolved. How on earth is it possible to check hardware from the backend pathetic service I must say

  • shah7543
    shah (@shah7543) reported from Mumbai Suburban, Maharashtra

    @reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port

  • satishtiwari81
    satish tiwari (@satishtiwari81) reported from Mumbai Suburban, Maharashtra

    @reliancejio @RelianceEnt @reliancegroup kindly take notice that jio fibre team had assured us free connection to society.but after 2 month of service started.there is no response from team .feeling cheated from jio fibre .from Satish tiwari veermahal chs lalbaug 9820464853

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare now it's finish.. let's disconnect!! Network is the soul of Mobile device now a days i am carrying body without soul... poor network, poor service 😔 unsatisfied!!

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @JioCare @reliancejio your Sigma quality will never come.. such a degrade service daily i am facing despite several complaints you are just operating ur AI and phone technology i think u don't have enough tower and service engineer please close my service it's done now

  • impankajengg
    I am Pankaj (@impankajengg) reported from Mumbai Suburban, Maharashtra

    @JioCare I am unable to see Twitter feeds, unable to make whatsapp voice and video calls with jio data from my new phone (1+10T). What's the solution?

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare The day from i port the call.. there is really have some issue. why we are telling you because we are suffering inspite of high charge amount you are not providing single rupee network.. just fed up your service which is not available check my history how many times it's get miss

  • paaaarthhh
    Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra

    @JioCare RT news channel is not working on jio fiber.Please help

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Internet not working for landline number +91-22-31811638 please help

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra

    @JioCare jio 5g welcome offer not applied Service not good Because prepaid number 5g available But postpaid is 5g not available 😡😡😡😡😡😡😡😡

  • BiswasNirmalya
    Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra

    @JioCare is there some issue with vowifi in jiofiber? Please clarify! Or is it related to jio sim?

  • shuks1986
    ajay (@shuks1986) reported from Yashodham, Maharashtra

    @JioCare @TRAI having problems in voice call Too much disturbance with jio network i just got back to jio from Airtel but same problem with the same number

  • Deepako53618528
    Deepak ojha (@Deepako53618528) reported from Yashodham, Maharashtra

    @JioFiberVoice @reliancejio @JioCare The service is good but facing issues with the internet it gets down for 4- 5 hrs from last 15 to 20 days no support has been provided The app also doesn't resolve the issue. Worst customer support and issue resolve

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Mumbai Suburban, Maharashtra

    @JioCare bad network Network is not working Service is bad

  • surensadwelkar
    Surendra Sadwelkar (@surensadwelkar) reported from Mumbai Suburban, Maharashtra

    @JioCare i have complained 2 times so far that I cannot make or receive calls sometimes, i am not able to call any emergency numbers like 100. So far my issue remains unresolved. If Jio is not able to resolve my issue i will have to port out.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • DadaChoudhary
    Ankit Choudhary (@DadaChoudhary) reported

    @JioCare Namaskaram, I have started Online Port In request from Vodafone to Jio. No communication from sim delivery boy . Toll Free Customer Care executive failed to help. What shall I Do ?

  • imdksma
    Heisenberg's tiger (@imdksma) reported

    @JioCare i am once again pleading you to return my dard earnt money, please for the love of god please return my money. At least please call me on my number, I am unable to talk to any real human being for customer support @DoT_India @jagograhakjago you guys keep sleeping

  • hrajendr85
    GreenRule (@hrajendr85) reported

    @JioCare what happened? The help was supposed to happen right away. No answer..no action..no reaction!!

  • BoiesX45
    Sir BoiesX (@BoiesX45) reported

    @ShikharTrades @JioCare You should be happy that they at least installed device at ur place. Most of the time, they just take money, earn interest on it, & return it after 2 months when customer gets frustrated. This is what Jio AirFiber has been doing for a long time, and @jagograhakjago is sleeping.

  • Sunny_GIGL
    Krishna Pratap Yadav (@Sunny_GIGL) reported

    @JioCare @JioCare My JioFiber/AirFiber has been down due to an outage for a long time. The app shows “Outside home connectivity – Outage detected” and says restoration is taking longer than expected. Very disappointing service and no clear ETA. Please resolve this urgently. #JioFiber

  • BoiesX45
    Sir BoiesX (@BoiesX45) reported

    @JioCare @harigopals93 You guys keep highlighting my complaint too, but nothing happens in the end. It seems like your customer care employees come to work every day with highlighters and just keep highlighting things.

  • MASelvam
    Selvam (@MASelvam) reported

    @JioCare Go and check your useless customer care conversation happened now. I recorded the call. I am going to take legal on this. I wanted my connection to be cancelled as jio is not able to resolve the issue on time. This is due to inefficient customer service from jio. Please cancel

  • AdityaMish8754
    Addyy (@AdityaMish8754) reported

    @JioCare Even some 2.5 kb photo download time was taken 2 to 3 hours.. I am very furstred to facing this problem 6to 7 Days but not taken anything regarding this... Ill do my Full effort to solve problems but they can't solve.@JioCare @reliancejio

  • princesingh007_
    Prince_Singh 🇮🇳 (@princesingh007_) reported

    @JioCare Jio I'm facing issue till now no any reply from jio in any platform. Even customer care is denying that no data is available regarding. Order No- NO0001CXUV3G all data has been erased by jio. Without any refund. Pl do refund Suffering from last 1.5months @jagograhakjago

  • itsakza
    akzaisme (@itsakza) reported

    @JioCare I recently moved my residence and am experiencing poor network coverage on Jio. The signal strength is -108 dBm 32 asu. And Speed tests show 3Mbps-1Mbps. Is there a way to get it fixed? I don't really want to port to another provider if possible.