Reliance Jio Outage Report in Santa Cruz, Mumbai Suburban, State of Mahārāshtra
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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours in Santa Cruz, State of Mahārāshtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (58%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (11%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Santa Cruz, Mumbai Suburban, State of Mahārāshtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Internet | |
| Mumbai |
Internet | |
| Mumbai |
Internet | |
| Mumbai |
Total Blackout | |
| Mumbai |
Wi-fi | |
| Mumbai |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Santa Cruz, State of Mahārāshtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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Shail Tiwari
(@starchaitnya) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare I want to port my no to onther service provider. Your complaints number 198 not working. Your customer support worst on Twitter too.
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Vinod Nair
(@TheVinodNair) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Everytime I am given this same vague replies and no concrete resolution. Huge mistake that I ported out from Airtel to Jio for such sub standard network and more so for such pathetic service experience as no one in Jio ever listens. Such arrogance
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Shail Tiwari
(@starchaitnya) reported
from
Mumbai Suburban, State of Mahārāshtra
Hello @JioCare r u seriously care your customer
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manisha nanavaty
(@ManishaNanavaty) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Pls share the number of the area division city level supervisors. This is not done. Every two days the network is down and we keep bearing with it. What quality of service is this??? @TimesNow
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Kaushal Broachwala
(@KBrochwala) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare, @JioChat Jio down in goregaon east since yesterday night. Kindly resolve ASAP.
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Nirmalya Biswas
(@BiswasNirmalya) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare is there some issue with vowifi in jiofiber? Please clarify! Or is it related to jio sim?
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manisha nanavaty
(@ManishaNanavaty) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare And once again the wifi has been down since last evening 9pm and not working yet after 12 hrs. Pls escalate this complaint. I don't want ur standard reply.
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Corona Radiata
(@CoronaRadiata2) reported
from
Mumbai, State of Mahārāshtra
I don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.
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Nirmalya Biswas
(@BiswasNirmalya) reported
from
Mumbai Suburban, State of Mahārāshtra
@ParikshitK_ @JioCare Facing this issue since the last few days
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Celestin Pillai
(@CelestinPillai) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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PRANOY CHAUAAN
(@PRANOY_CHAUAAN) reported
from
Mumbai Suburban, State of Mahārāshtra
@SardarSomdeep @JioCare @Airtel_Presence God Knows now what and when would jio commercially start 5G for everyone - my phone model on the other hand supports more bands then required like Millimetre Wave , which would never connect coz they use MM WAVE to interlink towers
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Celestin Pillai
(@CelestinPillai) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Why am I not getting 5G even though it is available at my location? Other users are able to enjoy Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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Vinod Nair
(@TheVinodNair) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.
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SARBJEET YADAV
(@Sarvjeet8082) reported
from
Mumbai, State of Mahārāshtra
@JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio
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Poonam Ralh
(@iPoonamRalh) reported
from
Mumbai Suburban, State of Mahārāshtra
@Airtel_Presence I mistakenly recharged my number for 666 but i never got it coz I have ported my number to @JioCare . Can you pls look into this. Recharge did via @Paytm
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Anil J. Chanchani
(@chanchani_) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Why Company is holding a Customer's Rs 10000/ deposit lying without any interest
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vishnu agarwal
(@agarwalvishnu) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare No solution to my complaint yet...
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Ajay Awtaney
(@LiveFromALounge) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare when does the service on my postpaid phone resume? Its been 2 months approx and the bills are all@paid (you have a mandate for auto debit). Shall I port the number away?
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Harsh Jaiwant Jain
(@HarshJaiwant) reported
from
Mumbai Suburban, State of Mahārāshtra
How should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio
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Anil
(@Alwaysanil_) reported
from
Mumbai Suburban, State of Mahārāshtra
My earlier request for engineer was for 5-6 pm slot 4 feb Since due to Some issue from jio application they didn't consider that SR, Please take a note of new SRN SR00001HEDMK I am having my lecture at 7 pm @_MukeshAmbani @JioCare @reliancejio
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Shubhangi Garje
(@shubhangigarje) reported
@reliancejio I write a complaint you want me send a private message. After all the excersize there is no resolution of the problem. Your local representative does not have time to even check the situation. Pathetic.
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Sandeep Naidu 🇮🇳🇮🇳
(@sandeepjbp23) reported
@JioCare Dear Vaishali, Only writing you desire does not solve the issues this is worst way or treating your customer I have ever experiencing. I send messages in DM also but you are looking to it. What a shameful act of customer care this is.
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Babita Baghel
(@Sherni_CG) reported
@RealMaxtern @airtelindia Very bad network data speed is also very low and @reliancejio its network is very good
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IYER SIVA
(@IyerSivaIyer) reported
@JioCare hi. i have an INACTIVE jio sim which I didnt use for more than a year due to less usage Now wants to recharge it. can u help urgently. Unable to do it thru’ my active jio sims..
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Vivek Ku Sharma
(@VivekKuSharma1) reported
@JioCare My sim does not hav signal...i hv not recvd any sms with link sent by you. Can't call through jio sim ...so pls send the link to activate my jio sim on my alternate phone no or tell me the procedure to activate the jio sim by using my alternate phone no. Thanks.
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Aditya_ panther
(@panther_aditya) reported
@JioCare @reliancejio I have ordered a sim mistakenly. I want cancel it but delivery person refusing to cancel it for his commision. Could you please help on this ?
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Shubham Singh Baghel
(@SbhubhamB) reported
@JioCare With reference to Service Request Number SR00001F2IX3, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number +917662357450 is on hold as FTTx - Society permission required. Kindly provide the approval from your society.
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Kala Kauwa
(@KalaKauwa666) reported
@JioCare Your local service guy never picks up his phone. his name is sravan from hyderabad. I have dm'd you my number. please call me. this kind of customer service is disappointing
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@BeansBrie
(@BeansBrie1) reported
@reliancejio @JioCare Why are your customer care executives so dumb? Having an issue with jii fibre for last 15 days, identified the issue and asked the customer care to send in a tech to rectify it. He says he can’t do it!!!!!!!! Why do you even hire such people??
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Nirav Kumar
(@NiravKu82491496) reported
@JioCare Dear team your service is very bed. Kindly look in this area pin code :393041 internet connection is very slow.