Reliance Jio outages and service status in Santa Cruz, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 6 outage signals in the last 24 hours around Santa Cruz, including 6 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 4, 10:12 PM GMT+5:30.
- Internet (66%)
- Wi-fi (15%)
- Total Blackout (8%)
- Phone (8%)
- E-mail (3%)
- TV (1%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Santa Cruz, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 4: Problems at Reliance Jio
Reliance Jio is having issues since 05:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Santa Cruz, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 47 minutes ago |
|
Mumbai
|
Internet | 2 hours ago |
|
Mumbai
|
Internet | 6 hours ago |
|
Mumbai
|
Internet | 6 hours ago |
|
Mumbai
|
Wi-fi | 6 hours ago |
|
Mumbai
|
Internet | 24 hours ago |
Nearby cities with recent reports
16 recent signals
1 recent signals
1 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Santa Cruz, Maharashtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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vinod bakliwal (@vinodpbakliwal) reported from Yashodham, Maharashtra@JioCare hi i am jiofiber user i want to pause my connection as i will not be in the town for more than 2 months. Please help me
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मॅथ्यू अँटनी|Mathew Antony|മാത്യു ആന്റണി (@mathewmantony) reported from Mumbai Suburban, MaharashtraIt's been 2 days @reliancejio internet services is down in Bandra.Apart from the consistency in giving SMS updates that service is not restored,there is no uptime. Will they also give billing reduction to all the subscribers.All are saying that no human interface at all.
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Corona Radiata (@CoronaRadiata2) reported from Mumbai, MaharashtraI don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.
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Ajay Awtaney (@LiveFromALounge) reported from Mumbai Suburban, Maharashtra@JioCare when does the service on my postpaid phone resume? Its been 2 months approx and the bills are all@paid (you have a mandate for auto debit). Shall I port the number away?
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Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare You can call and keep talking what I need is an solution for my problem where is that?? It doesn’t take 3 days to solve an internet problem?? I will wait until tomorrow morning 9:30, if you can resolve it, superb, if not please let me know how can I surrender the devices
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Vin (@psychedelic604) reported from Mumbai Suburban, Maharashtra@JioCare need help with jio fiber connection. SSID is not showing up and calling your customer care is no help either. Kindly help
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radhe radhe (@ricaopowel214) reported from Andheri, Maharashtra@JioCare why there is no network in Andheri East. Near mogra station. Since morning, there is issue in the network. Pathetic network.
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@JioCare @reliancejio your Sigma quality will never come.. such a degrade service daily i am facing despite several complaints you are just operating ur AI and phone technology i think u don't have enough tower and service engineer please close my service it's done now
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@reliancejio @JioCare You only hire Telecallers, Artificial intellect, but you don't have enough tower and service engineer to check the network compatibility.. it's daily pain ! Our day start with frustration. We are planning to go in consumer court @jagograhakjago
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SARFRAZ ANSARI (@sarfrazansarii) reported from Mumbai Suburban, MaharashtraHii @JioCare My Phone Is 5G My Jio Sim Is 5g But it not showing 5g Please Help me
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K.G.Nair (@krish30777) reported from Mumbai Suburban, Maharashtra@JioCare Since We are paying for 28 days why Team Jio's auto generated voice message hearing again and again... Such nasty experience with Jio. I know my recharge day... Pls stop this non sense or else I'll port to some other service. My Jio no. 8369338628
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satish tiwari (@satishtiwari81) reported from Mumbai Suburban, Maharashtra@reliancejio @RelianceEnt @reliancegroup kindly take notice that jio fibre team had assured us free connection to society.but after 2 month of service started.there is no response from team .feeling cheated from jio fibre .from Satish tiwari veermahal chs lalbaug 9820464853
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare The day from i port the call.. there is really have some issue. why we are telling you because we are suffering inspite of high charge amount you are not providing single rupee network.. just fed up your service which is not available check my history how many times it's get miss
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare one thing is for sure will never port to @reliancejio as their executive couldn't call in more than 5 days. It's their 5g service
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DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra@JioCare In my jio fiber plan,of Rs 999,I am getting a speed of 31 and 25 ,when it is supposed to be 150 or whereabouts, what is the reason for slow speed ? Please check
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Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users are able to enjoy Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Mumbai Suburban, Maharashtra@JioCare bad network Network is not working Service is bad
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Sethu Nair (@snair700) reported from Mumbai Suburban, Maharashtra@JioCare What a ****** network. When your recharge expires all network go slow specially the data network.
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Anil Menon (@anil_anilmenon) reported from Yashodham, Maharashtra@JioCare @reliancejio @AndheriLOCA I have 2 personal and 1 Corporate JioFiber internet connection. The internet connection is down on a regular basis. Yesterday the internet service was not available from 12pm to 7pm. Today again there is no internet connection since 12pm
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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desi style (@vedtiwari18) reported@JioCare @reliancejio @jagograhakjago In May I lost around 10 days of service. In June, around 15 more days. Nearly 25 days of disruption, yet no reimbursement and a full bill. How is this fair to a paying customer?
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Dabbu (@ds65pds) reported@JioCare @jagograhakjago Please provide the transaction reference number and the exact date of credit. If the refund is not processed within 48 hours, I am lodging an official complaint with the National Consumer Helpline (NCH) @JioCare
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JioCare (@JioCare) reported@ganesh933cd @reliancejio Hi Ganesh, we apologize for the inconvenience caused to you. We have rescheduled the visit as per earliest appointment slot. You will also receive an SMS confirming the exact date and time of the appointment. Rest assured your issue will be resolved at the earliest. (1/3)
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Naveen Kumar Gadari (@gnkvarma) reported@reliancejio your jio mobile internet speed sucks right in the middle of the city of Hyderbad. I've recharged with an annual plan, but the internet speed is less than 2G. Its not just today, its been happening since a month or so. Its like cheating your own subscribers.
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Shailendra Sharma (@shail_stark) reported@JioCare Okay so its been 3 days and no internet connection today your service engineer called and said “I will not come it’s my choise, company doesn’t pay me much I will not come” what is this behavior?
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Harshvardhan 🇮🇳 (@hvar24) reported@JioCare @reliancejio Mr. Pravin I never asked for refund or anything just asked to disconnect the subscription and take your device if you want on 19th June till today your team is unable to process the cancellation request.
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Sree Hari (@Ksreehari88) reported@JioCare These people are just wasting our time by asking same stupid questions which come on self diagnosis of myJio app, I hav already done that! Even after sharing my reg number nd jiofiber number, these people are irritating me with useless questions, annoying! Stay away @jio_fiber
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Rishav Kumar Jha (@Rishav_Jha_) reported@JioCare @JioCare SR000039XO0H - Future date is NOT acceptable. This is 5th day since payment. Please provide EXACT installation date. If not confirmed in 6 hours, filing TRAI complaint now.
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︎ ︎ ︎ ︎ ︎ ︎ ︎ ︎ ︎ ︎ ︎ ︎ ︎ (@SimplyARMAAN) reported@reliancejio @JioCare i need your help. DM pls
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Varun Bhandari (@vsb4u) reportedHey @JioCare, it’s been 15+ hours since I raised SR: SR00002MA1IQ, and still no field engineer has been assigned to fix the damaged cable. The visit slot has already passed with no update. My official work is severely impacted. Please escalate and resolve this urgently. #JioFiber