Reliance Jio outages and service status in Santa Cruz, Maharashtra
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 4 outage signals in the last 24 hours around Santa Cruz, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 12, 2:54 PM GMT+5:30.
- Internet (56%)
- Wi-fi (20%)
- Total Blackout (15%)
- Phone (5%)
- E-mail (2%)
- TV (1%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Santa Cruz, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 12: Problems at Reliance Jio
Reliance Jio is having issues since 10:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Santa Cruz, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Airoli, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Wi-fi | 2 hours ago |
|
Mumbai
|
Internet | 3 hours ago |
|
Mumbai
|
Total Blackout | 21 hours ago |
|
Mumbai
|
Internet | 22 hours ago |
|
Mumbai
|
Total Blackout | 1 day ago |
|
Mumbai
|
Total Blackout | 2 days ago |
Nearby cities with recent reports
24 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Santa Cruz, Maharashtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra@reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response
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Ashwini Pawar (@theonlyashwini) reported from Yashodham, MaharashtraWhy struggle to discontinue a number which is not in use ??? @reliancejio @JioCare tired of calling customer service, chatting from the app, visiting gallery!
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Ajay Awtaney (@LiveFromALounge) reported from Mumbai Suburban, Maharashtra@JioCare when does the service on my postpaid phone resume? Its been 2 months approx and the bills are all@paid (you have a mandate for auto debit). Shall I port the number away?
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare one thing is for sure will never port to @reliancejio as their executive couldn't call in more than 5 days. It's their 5g service
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Pratik HS Shah (@hspratik) reported from Yashodham, Maharashtra@JioCare @JioFiberVoice @reliancejio horrible experience ever while installation of jio fiber, they were sugar coated sweet talkers while taking selling plans & equally unpleasant experience while installation. Please update about cancellation & refund process of order
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Mehak Kala (@mehak_kala) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio @JioFiberChennai When v need the connection then why it takes only half a day. Horrible sales team especially Hemant Singh frm Thane branch +919321003391 Need dis sorted asap
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare now it's finish.. let's disconnect!! Network is the soul of Mobile device now a days i am carrying body without soul... poor network, poor service 😔 unsatisfied!!
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Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra@JioCare I want to port my no to onther service provider. Your complaints number 198 not working. Your customer support worst on Twitter too.
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Anil Menon (@anil_anilmenon) reported from Yashodham, Maharashtra@JioCare @reliancejio @AndheriLOCA I have 2 personal and 1 Corporate JioFiber internet connection. The internet connection is down on a regular basis. Yesterday the internet service was not available from 12pm to 7pm. Today again there is no internet connection since 12pm
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its me PANKAJ (@sandandstories) reported from Yashodham, MaharashtraI always wonder why people don’t make @reliancejio there first number. It got the answer. It’s a task to get through a real person on the customer care, first they will give you gyaan on what all are included in your plan and then no option to talk to a real person @JioCare
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nj (@navinjk11) reported from Mumbai, Maharashtra@JioCare @reliancejio No response yet to my requests 3rd in the day why so slow ?
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SARFRAZ ANSARI (@sarfrazansarii) reported from Mumbai Suburban, MaharashtraHii @JioCare My Phone Is 5G My Jio Sim Is 5g But it not showing 5g Please Help me
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Vikas Shaw (@VikasShaw16) reported from Mumbai Suburban, MaharashtraMay I know any genuine contact person number I want to install mobile network tower in Mumbai on my rooftop @reliancejio @airtelindia @VodafoneGroup
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Anil (@Alwaysanil_) reported from Mumbai Suburban, MaharashtraMy earlier request for engineer was for 5-6 pm slot 4 feb Since due to Some issue from jio application they didn't consider that SR, Please take a note of new SRN SR00001HEDMK I am having my lecture at 7 pm @_MukeshAmbani @JioCare @reliancejio
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Whistleblower-सिटी बजाओ📢 (@WhistleBlower_H) reported from Yashodham, MaharashtraJio 5g Service Net...Hahahaha. It seems to run at a speed of 2G. 5G Internet service is still not available in cities like Mumbai Metropolitan. Ambani company is fooling all Indians. @reliancejio @JioCare @TRAI
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare Even Jio fiber speed is bad after upgrading to Rs 999 plan
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Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra@reliancejio jio fiber isn’t working properly in Kopar Khairne. Please fix asap
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ROHAN GOHIL (@ROHANGOHIL) reported from Yashodham, Maharashtra@JioCare All the iphone user are facing the same issue please solve it as soon as possible or u guys will lose all the customers
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DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra@JioCare Not able to connect with anyone for activation of my Jio fiber set top box and buying a wifi extender,, kindly help,sick of the service
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Nishant Mody (@modynishant) reported from Mumbai Suburban, MaharashtraDear @reliancejio we just bought a new jio sim and it’s showing enter network unlock code. We only have 3 attempts left. Kindly guide.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Rahat Ali (@ali_rahat_) reported@JioCare Issue is not permanently resolved, no technician come to resolve neither I got any call to help. How poor service you provide with Jio fiber is known to Whole India and how badly you are looting us. Other service provider at least come to location and visit to check
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RahulChavda546 (@RAHULCh97131196) reported@reliancejio @JioCare Hello Jio I am past your customer and i switched to airtel for some time and i wanted to switch back to Jio so i applied for Jio sim request through Phone and I got whatsapp OTP and next day I got a call from Your excutive and told me to give the code and
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Curious_ty (@c_rious_ty) reported@JioCare Still facing issues you just had to act like helping
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JioCare (@JioCare) reported@Sambit32927 @reliancejio Hi Sambit, we never want you to feel unheard. We tried to contact you over the call but unfortunately couldn't connect. Hence, request you to share an convenient date/time to contact you – Pooja
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Harsh Singh🇮🇳 (@meeharshsingh) reportedI am officially canceling my @JioCare AirFiber. Enough is enough. Every month: 10 days of NO internet. Every day: 5 spam emails/SMS demanding bill payment. Your "4-hour resolution" promises are a TOTAL FRAUD. Third-grade support, zero accountability, Come collect your equipment.
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Anubhav Singh (@xprilion) reported@kdpisda @JioCare Please don’t I get a 1mbps speed on my 100mbps plan, for months And they will refuse to raise a service request citing “temporary service issue” Better invest in a local service
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Raj Kalra (@kalra_raj) reported@JioCare Since it's been 19 days without a service and all I've been receiving is we're trying to resolve it and fake promises with standard replies. Let's move ahead and cancel my connection. Should I hope for a refund of the amount I spent on the recharge with no service? @JioCare
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Er.Priyank Patel (@priyank_diwani) reportedDear @JioCare team Please improve your network in my village, Sukhpar Roha, Kachchh, Gujarat. Your network is very bad here; the internet has not been working for three years. We are forced to use your network because we have no other option. We are frustrated.
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Gautam (@Gautam793824755) reported@reliancejio @RCBTweets Please make telecom customer care services fully manned instead of relying mainly on chatbots. Many people in India, especially those from poor or less digitally aware backgrounds, struggle to navigate automated systems when they urgently need help.
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Vishal (@VishalA81445932) reported@JioCare I would suggest no one to take jioFiber because of their worst customer support experience, the agent are just wanting to take money and not give any connection.