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Reliance Jio

Reliance Jio outages and service status in Santa Cruz, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Santa Cruz, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 31, 4:54 PM GMT+5:30.
  • 61% Internet (61%)
  • 12% Wi-fi (12%)
  • 12% Phone (12%)
  • 11% Total Blackout (11%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Santa Cruz, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 31: Problems at Reliance Jio

Reliance Jio is having issues since 11:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Santa Cruz, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Mumbai E-mail 10 minutes ago
Mumbai Internet 8 hours ago
Mumbai Internet 1 day ago
Mumbai Wi-fi 1 day ago
Mumbai Wi-fi 2 days ago
Mumbai Phone 3 days ago

Nearby cities with recent reports

Mumbai

15 recent signals

10 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Santa Cruz, Maharashtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • krish30777
    K.G.Nair (@krish30777) reported from Mumbai Suburban, Maharashtra

    @JioCare Since We are paying for 28 days why Team Jio's auto generated voice message hearing again and again... Such nasty experience with Jio. I know my recharge day... Pls stop this non sense or else I'll port to some other service. My Jio no. 8369338628

  • starchaitnya
    Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra

    @JioCare I want to port my no to onther service provider. Your complaints number 198 not working. Your customer support worst on Twitter too.

  • UD_SHAH79
    UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra

    @JioCare @reliancejio #jiofiber #worstinternet service provider net down past 12 hours in our area and yet cannot resolve the issue

  • nlgogri
    NLG (@nlgogri) reported from Yashodham, Maharashtra

    @JioCinema app is not smooth at all. While watching highlights if you press back 10 second button then video freezes and commentary runs. Very pathetic experience @BCCI of watching ipl this year. Hope you address this issue at earliest @reliancejio

  • hd_hitendra
    Hitendra (@hd_hitendra) reported from Mumbai Suburban, Maharashtra

    @JioCare pls arrange a call from your team for jio tv..... I couldn't find the option for closing of scheme and initiating the refund for #fiber. Pls help.

  • Msumro_
    Mainudeen sumro (@Msumro_) reported from Mumbai, Maharashtra

    @JioCare I'm already in support area and using supported device with 2999 recharge

  • SujeetY9213
    Sujeet Yadav (@SujeetY9213) reported from Yashodham, Maharashtra

    @JioCare jio mobile network not getting from 2dys...

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra

    @JioCare In my jio fiber plan,of Rs 999,I am getting a speed of 31 and 25 ,when it is supposed to be 150 or whereabouts, what is the reason for slow speed ? Please check

  • vrochlani
    Vishal H Rochlani (@vrochlani) reported from Yashodham, Maharashtra

    @JioCare Its surprising to note that we can't have access to older invoice.Which company is doing that only yours? Was not able to access the Invoice of Sept'22. Kindly be customer friendly in your support. Does your acc also deletes it after 180 days, then y not access to clients.

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port

  • PRANOY_CHAUAAN
    PRANOY CHAUAAN (@PRANOY_CHAUAAN) reported from Mumbai Suburban, Maharashtra

    @SardarSomdeep @JioCare @Airtel_Presence God Knows now what and when would jio commercially start 5G for everyone - my phone model on the other hand supports more bands then required like Millimetre Wave , which would never connect coz they use MM WAVE to interlink towers

  • ManishaNanavaty
    manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra

    @JioCare Pls share the number of the area division city level supervisors. This is not done. Every two days the network is down and we keep bearing with it. What quality of service is this??? @TimesNow

  • miteshsaraf78
    Mitesh Saraf (@miteshsaraf78) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare Hey when is #Mumbai getting #5G really sick of this useless currant network 😡

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare The day from i port the call.. there is really have some issue. why we are telling you because we are suffering inspite of high charge amount you are not providing single rupee network.. just fed up your service which is not available check my history how many times it's get miss

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare Keep on working you have time till 31st Dec 2023 to call a customer who wanted to port in JIO and this is what @reliancejio calls 5G service

  • Sarvjeet8082
    SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra

    @JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare now it's finish.. let's disconnect!! Network is the soul of Mobile device now a days i am carrying body without soul... poor network, poor service 😔 unsatisfied!!

  • Alwaysanil_
    Anil (@Alwaysanil_) reported from Mumbai Suburban, Maharashtra

    my jio fiber is not working i also complained and booked for engineer service but still no response received. @JioCare @JioFibre @reliancejio

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra

    @JioCare bas service My welcome offer not received I am not using 5g unlimited data With postpaid number My plan 399 9309855763

  • Deepako53618528
    Deepak ojha (@Deepako53618528) reported from Yashodham, Maharashtra

    @JioFiberVoice @reliancejio @JioCare The service is good but facing issues with the internet it gets down for 4- 5 hrs from last 15 to 20 days no support has been provided The app also doesn't resolve the issue. Worst customer support and issue resolve

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Pranjal24836671
    Pranjal Tripathi (@Pranjal24836671) reported

    @reliancejio Worst network now, What have you guys done, You guys are competing Airtel but your speed isn't above VI Worst service ever, from few months I am noticing your networks aren't powerful as compared to Airtel. Definately I will port to Airtel.

  • RajRajm2586
    rajkumarmishra (@RajRajm2586) reported

    @JioCare Worst service provider is jio

  • msnpratik
    Pratik Prajapati (@msnpratik) reported

    @JioCare Dear @JioCare, it's been days and my JioFiber Enterprise issue is still unresolved. Repeated promises, no permanent fix. A business connection deserves business-grade support, not repeated delays. #JioFiber #CustomerService

  • vipertweetz
    Spitsvenom (@vipertweetz) reported

    @JioCare @JioCare your service was not utilized for about 24 hours now. Make sure you give the waiver for the days your service was not provided. Hope it makes sense.

  • Tripathyayush
    AYUSH KUMAR TRIPATHY (@Tripathyayush) reported

    @reliancejio @TPWesternOdisha @jio_fiber My JioFiber cable was damaged during TPWODL’s electricity pole restoration. It’s been over 24 hours, but the connection is still not restored. Kindly coordinate and resolve this issue urgently. #JioFiber #TPWODL

  • khemariaharsh
    Harsh khemaria (@khemariaharsh) reported

    @JioCare @JioCare Stop giving weather excuses! 🛑 An engineer already visited and confirmed the main line is cut—weather is not the issue. 4 days wasted. Give an exact ETA today or close my connection & refund my money! @TRAI

  • imYuvrajT
    Yuvrajsinh Thakor (@imYuvrajT) reported

    @JioCare my wifi stop working again today. 3rd time facing this issue in July. Provide permanant resolution on priority.

  • Swapnil_98
    Swapnil Kumar Singh (@Swapnil_98) reported

    @JioCare @reliancejio My JioFiber is down for 24+ hours! Complaint No: SR00002N0N38 Support is falsely claiming line is broken, while everyone else's internet in the area is working fine. Visit rescheduling 4-5 times without my permission fix it urgently!

  • HinducountryIND
    HinduRashtra (@HinducountryIND) reported

    @JioCare And thete is nothing like track technician. Its not working all. Hire some good developer and make sure it works.

  • Nrnjn
    Niranjan P (@Nrnjn) reported

    @JioCare @reliancejio Jio service has been terrible and it is a known fact. I would like to collect the refund for 7 days of outage plus the advance amount for my last recharge on a prorata basis as I have paid 6 months of advance. Failing which i will be forced to approach this matter legally.