Reliance Jio Outage Report in Santa Cruz, Mumbai Suburban, State of Mahārāshtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours in Santa Cruz, State of Mahārāshtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Reliance Jio
Reliance Jio is having issues since 01:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (58%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (11%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Santa Cruz, Mumbai Suburban, State of Mahārāshtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Internet | |
| Mumbai |
Internet | |
| Mumbai |
TV | |
| Mumbai |
Phone | |
| Mumbai |
Internet | |
| Mumbai |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Santa Cruz, State of Mahārāshtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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Mumbhaikar
(@mumbhaikarsays) reported
from
Mumbai Suburban, State of Mahārāshtra
@CARohitShinde @reliancejio @JioCare Facing same issue? My mobile network (calling + net ) not working
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Mrugesh Samel
(@mrugeshsamel) reported
from
Mumbai, State of Mahārāshtra
@JioCare Can someone please call me about this issue? I can't tolerate those stupid replies I'm getting in DM's...
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Maddhu
(@ThatBigWhy) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare @reliancejio Horrible network since last 2 days. Lots of crackling and just cannot talk at all. Using landline to call back. Urgent attention pls.
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Priti Fernandes
(@PritiFernandes) reported
from
Mumbai Suburban, State of Mahārāshtra
Jio fibre has been down since yesterday afternoon at BR road, dahisar west. It's been the worst experience to connect to their customer service. Call drops, no response to whatsapp service and no agent to talk to. No timeline on restoration. @reliancejio @RelianceJioCare
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Ekta A Thakur
(@ektat) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare I periodically get such messages from you. I’ve been tweeting for over a month! The harassment my mother has faced by your customer service would drive any sane person mental! This is appalling customer service. Forget world class, even by Indian standards, it is poor!
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Er.Punit Parmar
(@punit523) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare network issue today since morning, very much irritating
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𝓓𝓮𝓮𝓹𝓪𝓴 𝓟𝓸𝔀𝓪𝓻🇮🇳
(@deepakpowar) reported
from
Mumbai, State of Mahārāshtra
@JioCare Ur network isn't working in Airoli area pls chk in it
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hiitesh joshi
(@hiitesh_joshi) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio No.NO0000FCZ44B. Our Jio Service Canceled Almost 10 day’s b’for due to technical reason from your side but still not received my advance payment refund Rs2500, do you want me to file cheating case against JIO in police station to get my money back
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Raunak Kapoor
(@RaunakRK) reported
from
Mumbai Suburban, State of Mahārāshtra
Internet down for hours @JioCare Stranded at the moment and the customer care not yielding results. Can someone help.
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Ekta A Thakur
(@ektat) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio @JioCare preaches patience to customers to mask their incompetence. Shouldn’t there be some anti trust laws in India to prevent monopolies? With the state of our judiciary, it is impossible for ordinary citizens to compel such companies to enforce terms! Terrible
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Akbar Merchant
(@akbars600) reported
from
Mumbai Suburban, State of Mahārāshtra
@vodafone @BanVodafoneIN absolutely pathetic network in Kurla Mumbai. U guys have become the worst service providers in India. Either u can't listen to anyone whole on call or call drops. Pathetic. #VIindia @reliancejio plz take over Vodafone India soon.. they need a break.
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ABHAY SONAVANE
(@abhay_cpo1984) reported
from
Mumbai Suburban, State of Mahārāshtra
I m not able to use my Disney Hotstar connection from Jio.. Even after completing no response.. @JioCare Complaint # MR0000TTXKPC
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Hitesh Bafna
(@hiteshbafna) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Service no SR000012O7W6 technician was suppose to visit today b/w 10am-12noon no nobody turned up when i called customer care they said it’s rescheduled to .30-6.30pm without informing us and still nobody turned up. Again called customer care they said its again
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Amit Bedi
(@abedi75) reported
from
Mumbai Suburban, State of Mahārāshtra
Pathetic after sales service by @jiocare @reliancejio can't even register complain & send their field engineer to check the problem of Fibrenet worst customer care ever experience.
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Deepak Chaudhary
(@DPKreal) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare You should check my previous tweets and email chain of frustrating service provided by you last month. I'm done. Not going to use jio in my life ever... don't bother me.
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Vijay
(@hapyfayce) reported
from
Mumbai Suburban, State of Mahārāshtra
I want to port my JIO no in @vodafonein1 because of poor and pathetic service by @JioCare please assist
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Paresh Trivedi चाणक्य
(@tapowansirohi) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio I want to join jio prepaid service. I want to know what is the process for if I require call details of last 1-2-3 month then how can I get ?
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Tejas Shah
(@tejas_shah82) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare I’m facing network issue since last 20-25 days. Sometimes internet is slow & the major issue is while making & receiving calls. I can see the network bars, but my calls don’t get connected & whn someone calls me they hear my number is out of coverage. Please look into it
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Native | عظیم خان🔸🔶
(@meee_mumbaikar) reported
from
Mumbai Suburban, State of Mahārāshtra
Worst Network #Jio at dharavi Vindeshwari CHS 90 Feet Road, dharavi, Mumbai. Even this tweet takes about 7 minutes to send. @JioCare @reliancejio @TRAI
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Maddhu
(@ThatBigWhy) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare @reliancejio No jio network in Andheri West, Mumbai.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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kya.karoge.jaan.kar
(@aur_sunaa) reported
@JioCare 1. Why are you forcing customer to download app? 2. I have done recharge online through laptop and what I see on my laptop browser is just an entry of the record. Kindly share PDF version that I can claim from company.
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اگر آپ زِندہ ہیں تو آپ بد قسمت ہیں
(@Mehmood13254972) reported
@JioCare Any problem
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Point Cover.ed
(@Shubhamdas21) reported
Too much buttering on @JioCinema with @reliancejio network even in standard video quality. How to watch #WPL2023 without interruption?
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Mukund khandelwal
(@khandelwalm218) reported
@JioCare 188- Pakka Katra Aonla, Shivaji Marg Aonla, Near Shyam Cycle store-243301. Facing problems from the last 2-3 months regularly. My handset model is Apple Iphone 14. My alternate number is 7500822209, Jio Number is 94579-22209
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Pranjal
(@shijepranjal) reported
It’s been more than 3 hrs without Jio Fiber connectivity in my home. Raised a ticket and scheduled for 7:00pm to 8:00pm today but not a single response I got from anyone. Pathetic service . Service number is SR00001IC0E5 . @JioCare
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Ashish Anand
(@itsashishanand) reported
@reliancejio mera 2gb daily pack se 1.85gb bacha h. To watch wpl. now internet nahi chal raha h Very very bad experience
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Ayan
(@AyanSpeaks_) reported
@JioCare How much time do you need?? Just give me a deadline on this! I'm tired of hearing your same replies again and again... Your network engineers are taking free salaries, doing nothing regarding my case!
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Jagatguru
(@Jagatguru20) reported
@reliancejio My jio fiber has stopped working suddenly. I raised a service request which shows 3 days later, how am i supposed to complete all my works with this kind of service ?
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S. Das
(@SDas84898856) reported
@JioCare @RelianceDigital please Your team has not resolved my area network speed.I am calling jio customer care 2 service request network speed not resolved. Voice calling is disturbing . Jio customer care said it will fix it in 4 days. Please fix the network speed in my area.
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ADARSH GOEL
(@ADARSHGOEL9) reported
from
Katghora, State of Chhattīsgarh
@reliancejio @JioCare worse customer experience in Chhattisgarh district korba town katghora area (495445),as calling jio number its not connected saying check your number,worse internet connection, Jio subscriber are increasing but network is not improving. 1/1