Reliance Jio Outage Report in Santa Cruz, Mumbai Suburban, State of Mahārāshtra
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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours in Santa Cruz, State of Mahārāshtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (58%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (11%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Santa Cruz, Mumbai Suburban, State of Mahārāshtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Total Blackout | |
| Mumbai |
Internet | |
| Mumbai |
Internet | |
| Mumbai |
TV | |
| Mumbai |
Phone | |
| Mumbai |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Santa Cruz, State of Mahārāshtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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ruggedblack
(@ruggedblack) reported
from
Mumbai, State of Mahārāshtra
@JioCare it's been 10 days I am facing issue making calls and receiving calls on my mobile phone. The phone shows full network bar with 4G+ data but neither the calling works neither the data. Raised complaint twice but customer service is not able to sort the issue.
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Gopinath Nambiar
(@Gopinamb) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare my top up of ₹2399 for my Jiowifi thru MyJio app is shown failed at your end but the issuer bank has confirmed its successful. Transaction done of 15th July. No response to my mail from Jiocare. Complaint number MR0000XKXMUY.
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CA Naveed Mulla
(@CA_NaveedMulla) reported
from
Mumbai, State of Mahārāshtra
@JioCare Whoever is handling these issues must understand the number of complaints I have raised in this thread. I will be left with no option but to approach TRAI for this menace. If I feel this is not tackled properly then the only option left with me is to approach Bombay high court
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K.R.Dave🇮🇳
(@krdave) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio you people are so much expert in digital world that portin is taking for than 12 hrs, Phone is dead, others takes 10 minutes, @JioCare worst customer service,
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Niraj Harlalka
(@NirajHarlalka1) reported
from
Mumbai Suburban, State of Mahārāshtra
Will you care to solve this problem. Customer care refuse to cancel by connection and refund the deposit. Does #reliancejio realise the importance of internet service during WFH
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Anonymous
(@Anonymo020) reported
from
Mumbai, State of Mahārāshtra
@JioCare My wifi isn’t working!! Cant you just get that? What is this service by jio? I’m explaining for the 3rd time my recharge isnt been shown please kindly do the needful
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Suraj Singh Ridlan 🇮🇳
(@ridlan_suraj) reported
from
Andheri East, State of Mahārāshtra
@JioCare Team Jio what's wrong with network andherieast area
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NEEL MERCHANT
(@NEELMERCHANT87) reported
from
Mumbai Suburban, State of Mahārāshtra
@fiber_jio @JioCare @reliancejio New routers available but not being upgarded to customers with continuous issues 2 devices out of5 connect on black routers. Engineers want us to give up old subscription & reapply new con so new deposit & 4 old deposit we have to run behind Jio.
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ruggedblack
(@ruggedblack) reported
from
Mumbai, State of Mahārāshtra
@reliancejio it's been 10 days I am facing issue making calls and receiving calls on my mobile phone. The phone shows full network bar with 4G+ data but neither the calling works neither the data. Raised complaint twice but customer service is not able to sort the issue.
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Anonymous
(@Anonymo020) reported
from
Mumbai, State of Mahārāshtra
@JioCare I have done double recharge bymistakely on my jiofiber, can you please pause one of the recharge and resume it from another month as it is just waste as of now. @JioCare kindly help
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Ramesh Baniya
(@Ramesh76789011) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare internet speed is not proper, getting 12mbps only. Prepaid jio fiber 2279616102. Mennakshi Baniya 9322526540. Pls register complaint.
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chetan Chandurkar
(@chetan201994) reported
from
Mumbai Suburban, State of Mahārāshtra
For the last 2 days, there has been a network issue in Marol police camp. We request that you resolve this issue as soon as possible. Address :- Building no. A/5 , marol Police camp, andheri (east) @JioCare @reliancejio
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SandeepVarma
(@sandeepvarma15) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare It's going to be 48 hours since I registered the complaint. Assigning engineer doesn't solve my problem till he comes and does the repair. Give me a time when he will come, and also give me his number so I can contact him.
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kumar
(@kcdoshi70) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio @JioChat yesterday installed jio fiber at home to day net is not working complaining to toll free number but phone didn't connect even engineer who came yesterday told he don't come again pl help
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Ramesh Baniya
(@Ramesh76789011) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Please you send engineer at my place to check what's the issue. Give me complaint number.
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karia hiren 🇮🇳
(@kariahiren1) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio @JioCare very pathetic service by Jio. Booked Jio fiber & make payment on Saturday . Not the salesmen not answering my calls .
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CA Naveed Mulla
(@CA_NaveedMulla) reported
from
Mumbai, State of Mahārāshtra
@JioCare The question is not of service request being resolved. The point is someone is getting daily calls. Had the system of penalising offenders been robust.. by now this menace would have been eradicated.
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Common Indian Man
(@manojtjha) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio my post paid connection services were barred without any prior notice? Is this Jio Customer Service SOP ?Last month my Billing plans was changed by Jio without our consent or initiation. We complained about it. Instead of resolving it you do this? Nee explanation!
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Bharat Mahesh Bafna
(@bharatbafna) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare I is very regrating that Jio executive assistant are behaving arrogantly made service request for new connection Raj Nishad sent one boy who enrolled My Aadhar for connection on instruction from Raj Nishad He Spoiled My Sim Card and
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CA Naveed Mulla
(@CA_NaveedMulla) reported
from
Mumbai, State of Mahārāshtra
@JioCare Yes everyone says the same. Yet daily I am being pestered with calls. I guess these are bots auto replying.. anyway I will keep highlighting this on Twitter.. someday it will get the deserved attention.. many people face this same problem..
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Manan Sanghvi
(@sanghvi_manan) reported
@reliancejio @JioBrowser @reliancejio after sales service is a concern... had reported issue 1 week back... but no resolution till date...
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Rishi Kapoor
(@Rishikapoor1980) reported
And sorted the issue . When you call the customer care they just love giving you some ****** excuse. Now will I ever tell anyone to opt for jio Fiber ? #JioFiber #CustomerExperience #RelianceJio
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Anchit Mattoo
(@AnchitMattoo) reported
@reliancejio @JioCare I live in Sector-34, noida and Jio Fiber has it's presence all over my neighborhood but not in my society. Me along with many other members of our society have registered several times on the Jio Fiber website but there has been no response. Please support🙏
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Pramod
(@2contest) reported
Horrible chat Bot support not able to connect to live agent.. @JioCare @reliancejio pathetic service..waste of money & time..no network coverage ,no support..third class... @airtelindia is best service provider.
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paritosh dutta
(@paritoshdutta1) reported
@ViCustomerCare @VodafoneGroup No response till now from Vodafone . @JioCare Dear Jio, can you help me to get a new sim card.
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Suresh Reddy Akepati
(@SureshAkepati) reported
@JioCare Jio Fiber installation team has missed the given estimate time 3 times. No update when they will arrive. Multiple follow ups. Customer commitment is not of any value. Jio voice number allocated +914313553362
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Dr. Ajay Lahoti
(@ajaylahoti) reported
@JioCare Payment date for Jio Fiber new connection is 12th of May. Installation date just gets postponed everyday. Very poor experience even before the start of service. Hope it is resolved soon.
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Amit Kumar Panda
(@iamitkumarpanda) reported
@reliancejio @JioBrowser No one contact me for the jio fiber issue
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Samanth
(@samanth_pulluru) reported
@JioCare Sent mobile number and Jio number by DM. Please check and help at the earliest.
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Alpesh
(@Alpeshgala) reported
@reliancejio pathetic level of service.