Reliance Jio

Reliance Jio Outage Report in Santa Cruz, Mumbai Suburban, State of Mahārāshtra

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Santa Cruz, State of Mahārāshtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Santa Cruz, Mumbai Suburban, State of Mahārāshtra 12/10/2025 19:55

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Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Santa Cruz, Mumbai Suburban, State of Mahārāshtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai and Thāne.

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City Problem Type Report Time
IndiaMumbai TV
IndiaMumbai Phone
IndiaMumbai Internet
IndiaMumbai Wi-fi
IndiaMumbai Internet
IndiaMumbai Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Santa Cruz, State of Mahārāshtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • mavaniparag parag mavani (@mavaniparag) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare suffering from last many months of frequent disconnection (even if router shows green line), and speed issue. Many times apps not opening on jio fiber but opens immediately on mobile net using both Airtel and jio mobile. Pls replaced old router which may be defective

  • pappu28480 PRASHANT GANDHI (@pappu28480) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare i really don't know how many more days i have bear with this disgusting awfully pathetic jio voice service problem #jiosucks

  • janam_sanghavi Janam Sanghavi (@janam_sanghavi) reported from Mumbai Suburban, State of Mahārāshtra

    One of the worst customer service ever! Been trying to get a person since last 7 days to fix my router. They say a person will come to fix it but no one ever shows up. Zero professionalism and accountability. Might switch to a better service provider. #Jiodown @reliancejio

  • janam_sanghavi Janam Sanghavi (@janam_sanghavi) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare And again the service was automatically pushed to the next day. All of you are just trying to save your jobs by saying that its a priority in reality you are doing nothing to actually fix my problem.

  • baps_utkarsh Utkarsh Dave (@baps_utkarsh) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare no reply very pathetic service will now discontinue your service now onwards

  • pappu28480 PRASHANT GANDHI (@pappu28480) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare worst n pathetic service still not able to do voice calls u ppl just tweet all bull **** but zero service #jiosucks

  • nilaynir Nilaynir Shekhar (@nilaynir) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio I stay in Thane and have been using your services since a year including both Cellular and Fiber. Recently shifted my location and both the wifi and cellular are having zero network causing lot of trouble ,need a path of action to go ahead.

  • Mazhar_Shaikh Mazhar shaikh (@Mazhar_Shaikh) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Had a very bad experience while gettung for a replacement sim from JJ store in Mumbai. Employee was pathetic and rude he didn't had change so i had to walk around for that and most important he didn't activate my sim yet as he got some ego issues. Plz help.

  • baps_utkarsh Utkarsh Dave (@baps_utkarsh) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Very pathetic service

  • socialmarijuan1 VikasGR (@socialmarijuan1) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Basically, 4 days before plan expiry, every single call you are going to hammer that tone. Hey @airtelindia and @Vodacom are you guys into same practices? Of reminding the consumer before each call, whole day, before plan expiry? If not, would love to switch to your network.

  • navalks Naval K Srivastava (@navalks) reported from Mumbai Suburban, State of Mahārāshtra

    Why @reliancejio hs gone 2 sleep? 4 last 36 hours I am unable 2 talk 2 any rep on ur helpline number. IVR is poorly designed dat its zero help 2 user. Finally got helpline lady now, but she hung up after listening 2 my complaint. Unable 2 activate qued plan for jio No.8169252558.

  • rupeshpatil999 Urstruly Rupesh (@rupeshpatil999) reported from Thāne, State of Mahārāshtra

    @JioCare There is no service available at my place. Your service is same like @airtelindia @Airtel_Presence of no use.

  • mercator_stock Devavrat (@mercator_stock) reported from Mumbai, State of Mahārāshtra

    @JioCare @JioFiberVoice I've been calling customer care for past few hours. I need urgent help related to modem tranfer. Please resolve

  • Alpha_chain_ Vinita Mathreja (@Alpha_chain_) reported from Mumbai Suburban, State of Mahārāshtra

    @TRAI @reliancejio request you to help me reactivate my dad's number. It's a humble request from a daughter who's trying to save one last thing of his dad. Please help me out

  • rupeshpatil999 Urstruly Rupesh (@rupeshpatil999) reported from Thāne, State of Mahārāshtra

    @JioCare My house is located in Prime location between Mulund and Thane and if you cnt service in this location than were are you servicing? Mars?

  • PalsaniaVasi Vasipalsania (@PalsaniaVasi) reported from Mumbai Suburban, State of Mahārāshtra

    Hello jio team, My jio sim card is not working, showing no service @reliancejio please solve my problem as soon as possible

  • PalsaniaVasi Vasipalsania (@PalsaniaVasi) reported from Mumbai Suburban, State of Mahārāshtra

    Hello jio team, My jio sim card is not working, showing no service @reliancejio, @JioCare please solve my problem as soon as possible

  • PalsaniaVasi Vasipalsania (@PalsaniaVasi) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare In other phone my sim is working and in my is showing no service and jio sim i am using from very long time and i got problem now online please solve this problem 🙏 @JioCare @reliancejio

  • navalks Naval K Srivastava (@navalks) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare is not working 4 last 36 hrs. Pl wake up/Help. Ur lady rep hung up call twice on 022-35358500 after hearing my complaint without giving any solution. I am without internet on jio No. 8169252558 as qued plan is not activated. Jio APP hs no page 4 activation of qued plan.

  • PalsaniaVasi Vasipalsania (@PalsaniaVasi) reported from Mumbai Suburban, State of Mahārāshtra

    In other phone my sim is working and in my is showing no service and jio sim i am using from very long time and i got problem now online please solve this problem 🙏 @JioCare @reliancejio

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Vinit_2et Vinit (@Vinit_2et) reported

    @iamvisshaal @JioCare Opportunity for Jio to improve the service for sure!! Switch to start link or else. Subscription is going on in India.

  • SalmanK81379721 Khurshid Khan (@SalmanK81379721) reported

    @ViCustomerCare your facility is getting so bad, neither call is working nor net is working. Sir your condition is getting worse day by day If you have any plan to provide better facility, please let us know @JioCare

  • Ravigupta9334 Anjaneya Gupta (@Ravigupta9334) reported

    @JioCare Literally worst service @JioCare.Didn't get any call or resolution so far.Two work days got wasted because of this worst jiofi..It is time to join in @Airtel_Presence

  • Prabhatsunshine Prabhat (@Prabhatsunshine) reported

    @JioCare Collect device by tomorrow anyhow under the service request SR000018C8J2 and process document

  • Ag20Shubs Shubham Agarwal (@Ag20Shubs) reported

    @reliancejio @JioCare My jiofiber is not working since yesterday, I raised a complaint already nd my issue is stil unresolved Your Engineer called me and said that my home is not in his area.

  • sck913 SANDEEP A (@sck913) reported

    Lot of call dropping facing in my area in Hindupur, pincode: 515201(city center).Not only in my device facing this issues even to my friends and family. Requesting to resolve this major issue @reliancejio @JioCare

  • sck913 SANDEEP A (@sck913) reported

    Lot of call dropping facing in my area in Hindupur, pincode: 515201(city center).Not only in my device facing this issues even to my friends and family. Requesting to resolve this major issue @reliancejio @JioCare

  • skuizy007 Skuizy007 (@skuizy007) reported

    Jio service in rural areas is very bad, if people recharge and do not get proper service, then why should people take this service, Jio just gives ads everywhere - in Jio No. 1 India but totally fake @reliancejio

  • Ag20Shubs Shubham Agarwal (@Ag20Shubs) reported

    @reliancejio @JioCare the same guy closed the complaint by saying that my door was lock. I’m an IT person and I’m not able to perform the operations Is is the best customer service you guys are giving???

  • JMaharshi11 Jitender Maharshi (@JMaharshi11) reported

    @JioCare @reliancejio I did recharge recently with full one year and facing huge problem related to data speed. I think I made a wrong decision please resolve this.