Reliance Jio outages and service status in Santa Cruz, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 5 outage signals in the last 24 hours around Santa Cruz, including 5 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 22, 8:53 PM GMT+5:30.
- Internet (60%)
- Wi-fi (13%)
- Phone (12%)
- Total Blackout (11%)
- E-mail (3%)
- TV (1%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Santa Cruz, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 23: Problems at Reliance Jio
Reliance Jio is having issues since 07:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Santa Cruz, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, and Mumbai Suburban.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 14 hours ago |
|
Mumbai
|
Internet | 14 hours ago |
|
Mumbai
|
Internet | 17 hours ago |
|
Mumbai
|
Total Blackout | 18 hours ago |
|
Mumbai
|
Wi-fi | 19 hours ago |
|
Mumbai
|
Internet | 1 day ago |
Nearby cities with recent reports
24 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Santa Cruz, Maharashtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare I think this 15 times I have forwarded my house details... Why the same sop has been following? Can't you come here and check network
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SARFRAZ ANSARI (@sarfrazansarii) reported from Mumbai Suburban, MaharashtraHii @JioCare My Phone Is 5G My Jio Sim Is 5g But it not showing 5g Please Help me
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I’m a Plotta // 100x’er (@PiyushOchani) reported from Mumbai Suburban, Maharashtra@JioCare hello I'm having a lot of call drop issues. I need a replacement sim card and for that I've sent you an email as well
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Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Jio Fiber internet Not working since 1st February 2023 time: 7pm, but no response received about restoring of the connection. #jiofiber #Jiodown
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Anil (@Alwaysanil_) reported from Mumbai Suburban, MaharashtraMy earlier request for engineer was for 5-6 pm slot 4 feb Since due to Some issue from jio application they didn't consider that SR, Please take a note of new SRN SR00001HEDMK I am having my lecture at 7 pm @_MukeshAmbani @JioCare @reliancejio
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LFO Shrey Plays (@shreyplaysYT) reported from Mumbai Suburban, MaharashtraWhat is it with @reliancejio @PlayApex ping problems. Every alternate game the ping is at above 200ms. So annoying nd irritating.
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Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra@JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio
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Ramdoot Ashu (@dhi_ashu) reported from Yashodham, MaharashtraHey @JioCare I am facing internet related issue from a couple of days contact the customer care but not got any response pls solve the issue @reliancejio
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Anil (@Alwaysanil_) reported from Mumbai Suburban, Maharashtramy jio fiber is not working i also complained and booked for engineer service but still no response received. @JioCare @JioFibre @reliancejio
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Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra@JioCare Everytime I am given this same vague replies and no concrete resolution. Huge mistake that I ported out from Airtel to Jio for such sub standard network and more so for such pathetic service experience as no one in Jio ever listens. Such arrogance
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Mitesh Saraf (@miteshsaraf78) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare Hey when is #Mumbai getting #5G really sick of this useless currant network 😡
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Kuldeep Vyas (@kuldeepvyaas) reported from Yashodham, Maharashtra5G NETWORK 0% HERE. ,MUMBAI-400101 19.201716,72.865914 Please solve problem .@reliancejio @JioCare @jio
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare one thing is for sure will never port to @reliancejio as their executive couldn't call in more than 5 days. It's their 5g service
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Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare Intermittent connection loss!! I am done now take some effort to investigate open the ticket listen to what your representative has advised & then let me know on what grounds you have closed the ticket without providing resolution and none of you jerks making an effort to call me
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Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra@JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....
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Surendra Sadwelkar (@surensadwelkar) reported from Mumbai Suburban, Maharashtra@JioCare i have complained 2 times so far that I cannot make or receive calls sometimes, i am not able to call any emergency numbers like 100. So far my issue remains unresolved. If Jio is not able to resolve my issue i will have to port out.
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Anil Menon (@anil_anilmenon) reported from Yashodham, Maharashtra@JioCare @reliancejio @AndheriLOCA I have 2 personal and 1 Corporate JioFiber internet connection. The internet connection is down on a regular basis. Yesterday the internet service was not available from 12pm to 7pm. Today again there is no internet connection since 12pm
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,
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radhe radhe (@ricaopowel214) reported from Andheri, Maharashtra@JioCare why there is no network in Andheri East. Near mogra station. Since morning, there is issue in the network. Pathetic network.
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Volney Myron (@volneymyron) reported from Yashodham, MaharashtraThe worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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SachinderNathShukla (@sachindershukla) reported@JioCare Jio air fiber not working since yesterday noon, requested to get in order but nothing done, no one responding to calls. Is it jio a class service? Why customer should face hardship. Will jio care will care to get it repare.
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tanguturu subbarao (@tanguturusubba6) reported@JioCare I stopped autopay option in UPI app and not set in jio app. Is it enough? What about returning the Rs 79 sir. Rectify 198 jiocare fault I.e not connecting to respective person who handle different issues when number is typed. It's really horrible.
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Sri (@sri_4200) reported@JioCare @JioCare @reliancejio At this point you guys are competing with BSNL, maybe even worse than them. Fix my issue or I have to change ISP.
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Ranjan Nayak (@iamranjannayak) reported@JioCare pls make a note i have installed @airtelindia fiber so pls discontinue my service with immediate effect . I will pay the bill accordingly . Last 25 daysI have not used the service due to your fault hence expecting a revised bill .
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Vicky Jain (@vickyjain91) reported@JioCare Why should I pay for your teams internal TAT is my question ... Is this TRAI policy to charge customer for your internal processing window? @TRAI
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tanujrawat (@tanujrawat1) reported@reliancejio @reliancejio @MukeshAmba why my jio internet not working proper 6 month complaint no SR00003AXNM1 no solution public ko pagal bante ho
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DR YOGENDRA VYAS (@yogendravyas63) reported@reliancejio @JioCare Dear Customer, Service request no SR00003BY72P has been raised in your account. You will receive an update for this request by 23/07/2026 17:05. again service break useless service
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Amit Kumar Gupta (@AmitKumar877) reported@reliancejio @JioCare What kind of #customerService is #Jio providing when even an #invoice for the payment made is not available? Payment is accepted, but no receipt can be provided? The app download option is not working & customer service can't provide?Account No.310677100976
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SREEDHAR.M.K Krishna (@SREEDHARMKKris1) reported@reliancejio, @RIL_Updates It is nearly 2 months and issue of wrong RECHARGE made for 87xxx69xx0 by using that phone when I was trying to recharge 82x7xx4xx8 still not resolved. Both are my family no.s. Not considering Request to transfer the amt to 82x7xx4xx8 not is UNFAIR!
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Viraj Thorat (@Viraj_s_thorat) reported@JioCare @RelianceJio I received ZERO missed calls or SMS alerts on BOTH my primary and alternate numbers. The full 30-day chronology of Mahadev Bansode's (8766417079) negligence is in your DM. Call me back with only one solution: Assign a completely NEW representative today.