Reliance Jio outages and service status in Santa Cruz, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Santa Cruz, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Apr 19, 5:46 PM GMT+5:30.
- Internet (59%)
- Phone (17%)
- Wi-fi (14%)
- Total Blackout (7%)
- E-mail (3%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Santa Cruz, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 19: Problems at Reliance Jio
Reliance Jio is having issues since 06:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Santa Cruz, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Airoli, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Total Blackout | 7 hours ago |
|
Mumbai
|
Internet | 2 days ago |
|
Mumbai
|
Wi-fi | 2 days ago |
|
Airoli
|
Phone | 4 days ago |
|
Mumbai
|
Phone | 6 days ago |
|
Mumbai
|
Internet | 6 days ago |
Nearby cities with recent reports
7 recent signals
1 recent signals
1 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Santa Cruz, Maharashtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare Why should I again revert when I am telling you issue isn’t fixed and I have given you ticket number which captures every details then why you keep on asking me. Please advise what has been done to fix this issue till date?
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Praveen Kushwaha (@praveenkushwaha) reported from Yashodham, Maharashtra@JioCare Pathetic service from Jio fibre. Everyday internet down fpr 5-6 hours in Kandivali West area.
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port
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Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra@reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response
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nikhilRC (@nikhilRC) reported from Yashodham, Maharashtra@JioCare @reliancejio I own a jio fiber conctn, last date to pay bill was 10 April, today mor I see the servics are suspendd. There can b sme issue, may b sme family emergncy tht someone was not able 2 pay the bill, wht is the logic in suspendng service in 2 days post due date
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Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare No one has called me no technician has visited and issue is resolved wow you guys are amazing all companies should learn this skill from you without calling/visiting customer and addressing their concerns to resolve issues!
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare Not able to watch IPL and Sony channels since 5 days,no service from Jiofiber, shocking state of affairs
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Deepak ojha (@Deepako53618528) reported from Yashodham, Maharashtra@JioFiberVoice @reliancejio @JioCare The service is good but facing issues with the internet it gets down for 4- 5 hrs from last 15 to 20 days no support has been provided The app also doesn't resolve the issue. Worst customer support and issue resolve
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Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra@ParikshitK_ @JioCare Facing this issue since the last few days
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somnath (@GhoshSomu) reported from Mumbai, Maharashtra@JioCare @Nitaambani56 See this people are just robots, atleast give me a customer care number.
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Mihir Pandya (@mihir_kp) reported from Yashodham, Maharashtra@JioFiberVoice @JioCare cant access Jio fiber internet and could not run diagnostics check, please help
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Kaushal Broachwala (@KBrochwala) reported from Mumbai Suburban, Maharashtra@JioCare, @JioChat Jio down in goregaon east since yesterday night. Kindly resolve ASAP.
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Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra@JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.
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Mitesh Saraf (@miteshsaraf78) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare Hey when is #Mumbai getting #5G really sick of this useless currant network 😡
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Mehak Kala (@mehak_kala) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio @JioFiberChennai When v need the connection then why it takes only half a day. Horrible sales team especially Hemant Singh frm Thane branch +919321003391 Need dis sorted asap
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Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Jio Fiber internet Not working since 1st February 2023 time: 7pm, but no response received about restoring of the connection. #jiofiber #Jiodown
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Animesh Sunita Dada (@AnimeshK11) reported from Ghātkopar, Maharashtra@JioCare Mumbai 400086 Ghatkopar Nityanand Nagar Full areas Bad Jio network 😡😡😡 fully harassment.... Shame on you jio @reliancejio
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Ramdoot Ashu (@dhi_ashu) reported from Yashodham, MaharashtraHey @JioCare I am facing internet related issue from a couple of days contact the customer care but not got any response pls solve the issue @reliancejio
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DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra@JioCare Not able to connect with anyone for activation of my Jio fiber set top box and buying a wifi extender,, kindly help,sick of the service
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Apoorva Dholakia (@shrijidatalinks) reported@JioCare We are able to enjoy family time and are forced to keep digital detox. Despite complaining over more than a month, recurrent disruptions persist. We can't WORK, can't ENJOY TV, can't STUDY. So thank you for not providing stable uninterrupted network connectivity.
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Aniruddha Saha (@AniruddhRocker) reported@JioCare @reliancejio @RelianceJioCare i visited your store in joka thakurpukur kolkata for taking my lost sim but instead of attending the customer they were busy counting money and they arrogantly said we need time and you need to sit..
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nicketta gonsalves (@NickettaG64160) reported@JioCare Is this how Jio handles a complaint ? By raising service request numbers and not calling the customer to give an update? Raising it is enough?
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STAKE SKILL (@mandeepluvu) reported@JioCare Stop troubleshooting my home device. The issue is your **Tower Infrastructure**.Technicians confirm the local towers shut down during grid outages bcz the onsite generators have **NO DIESEL**. This is a systemic refueling failure affecting all towers in the 262902 area
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Preetu Sachan (@preetu2611) reported@JioCare Dear vidhi provide me solution don't copy paste your replies again and again as it is a public platform and anyone can see it It will destroy company image only
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Eskimo (@_eskimo8) reported@JioCare I don't know what you are working on. Appointment gets rescheduled automatically everyday and the line to connect with engineer disconnects without ringing. Used @ACTFibernet for 12 years but never had this much issue
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abhay lohani (@abhaylohan14646) reported@JioCare Still problem not resolved???? Pathetic service, every time only excuses are coming from Jio team.... Kindly resolve it asap
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Akshat kumar (@anshubaba06) reported@JioCare @JioPayments @RBI I have ₹3,500+ in my account but can't use UPI or Debit Card (RE068). You took money for a card order but won't let me pay my bills. No one is calling me back. Ticket 6984235. Fix this or I'm going to the RBI Ombudsman. #JioPaymentsBank"
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Tarun Jha (@Tarunjha2802) reported@JioCare Why have you company people together started wasting both the money and time of the public?Is there any enmity? What a stupid person you are brother.5 days have pass even though I am continuously following you.I don't know what the hell is going on with you guys, plz clarify.😡
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Ashutosh Pati (@ashutoshpati247) reportedIf the issue is not resolved within a reasonable timeframe, I will be forced to raise a complaint with TRAI and other consumer grievance authorities. Kindly treat this as urgent and provide a proper update with a timeline for resolution. @JioCare