Reliance Jio

Reliance Jio Outage Report in Santa Cruz, Mumbai Suburban, State of Mahārāshtra

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Santa Cruz, State of Mahārāshtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Santa Cruz, Mumbai Suburban, State of Mahārāshtra 02/15/2026 13:15

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Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Santa Cruz, Mumbai Suburban, State of Mahārāshtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai and Thāne.

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City Problem Type Report Time
IndiaMumbai Internet
IndiaMumbai Total Blackout
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Santa Cruz, State of Mahārāshtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • ajaydamle Ajay Damle (@ajaydamle) reported from Mumbai Suburban, State of Mahārāshtra

    @HathwayBrdband @JioCare I took the Hathway D2H connection in August 22, I asked for the smart HD set top box I have been told by team that HD set up box is not available, it’s discontinued by #HathwayBroadband !!customer id 1347993754 very poor service

  • datDesiGuy22 datDesiGuy (@datDesiGuy22) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Hi Deepak, any update. I'm trying to login via my number which is used for jio fibre

  • datDesiGuy22 datDesiGuy (@datDesiGuy22) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Hi what about Lionsgate Play. That seems to be not working as well but included in plan

  • Muhammedishaque Mohammedishaque (@Muhammedishaque) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio Sim card can't be activated. Need help !

  • chanchani_ Anil J. Chanchani (@chanchani_) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Jio Fiber connection disconnected ( A/c No.200216110219 & Jio Fiber ID 400125601332) since last 2 months but neither Company refunded Deposit/ Credit balances nor collected instruments, for such poor service's disconnection decision was taken.

  • kapilbhatia82 kapil bhatia (@kapilbhatia82) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare useless service! Useless customer care ! Ultimate useless distributors. All looking to loot ppl !

  • r_korak Korak Roy (@r_korak) reported from Mumbai Suburban, State of Mahārāshtra

    What on earth is happening with @reliancejio network? No network since over an hour. SIM is not even responding 🚫 @JioCare Please help #jio #JioTrue5G ????????

  • shrrirang Shrrirang (@shrrirang) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Jio Fibre is down again. What the hell! I am switching

  • shrrirang Shrrirang (@shrrirang) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Hi, the internet is down again. This has been happening for weeks now. Please restore immediately or I am moving to Airtel or Hathway today itself

  • lodha_vidhi Vidhi Lodha♥️ (@lodha_vidhi) reported from Mumbai Suburban, State of Mahārāshtra

    @somitsrivastav_ @JioCare #worst Worst ever service...when call on customer care directly the answer comes as thanks for calling jio no solution provided worst . They are not even porting out the sim Worst jio!!!!!!!!

  • AMITJSACHDEV774 Amit J Sachdev (@AMITJSACHDEV774) reported from Mumbai Suburban, State of Mahārāshtra

    Jio telecom Internet service is not working at JIO Garden Bandra Kurla Complex. @reliancejio @reliancegroup

  • harishwarp Harishwar Pandey (@harishwarp) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare I did the payment for the 2nd time for a same bill. Service started because I couldn’t just sit & wait for the resolution from @JioCare for hours. This was really upsetting I had to face these all and did double payment. Only option left get ported to some responsible operator

  • ChetanP43297077 Chetan Prajapati (@ChetanP43297077) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Request you to please take this as critical and update same on priority ...still sim network is showing no service

  • 3399toton hiranmoy mahato (@3399toton) reported from Mumbai, State of Mahārāshtra

    @JioCare facing network issue for last 1 month , no network coverage inside room.called customer care several times, but problem unsolved by your team.fix it other wise have to port to another service provider. Address : ekta vihar block 2/24, cbd belapur ,sec 26 , 400614.

  • jatinjkothari Jatin Kothari 🇮🇳 (@jatinjkothari) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @reliancejio Very Poor Only One Network Signal at Tilak Nagar Chembur

  • harishwarp Harishwar Pandey (@harishwarp) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare The point here is not of double payment, The point is of barred service, if #Jio didn’t receive the payment how I got payment confirmation msg from Jio and suddenly services stopped after 3 days for non payment that too without any SMS or alert for the same.

  • shrrirang Shrrirang (@shrrirang) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Been over 12 hours, Jio Fiber is still down. This is completely unacceptable

  • mbhavik Bhavik Modi (@mbhavik) reported from Mumbai Suburban, State of Mahārāshtra

    Dear @JioCare , Please note the request number SR00001F2CSB. My internet connection is not working since past 5working days and also no one is visiting my place to resolve the issue. No one is picking up the call at service centre. #jiofibre @RelianceJioCare

  • parasnew7 paras jain (@parasnew7) reported from Mumbai Suburban, State of Mahārāshtra

    Due to unforeseen circumstances, there is a delay in the restoration of JioFiber services for Service ID 4435502497 in your area. Please be rest assured that our team is constantly working to restore the same on priority. @reliancejio @JioCare

  • rickysoni1488 UdtaPatang (@rickysoni1488) reported from Mumbai, State of Mahārāshtra

    Is @JioCare @reliancejio telecom service down or there is no network only in mumbai region?

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • adityakofficial आदित्य कुमार (@adityakofficial) reported

    @JioCare jio internet is so slow i can't tell you have to wait 30 minutes to watch a video not only that, to use internet you have to call customer care, after all, tell me how many calls to use internet

  • SidharthPS10 Sidharth PS (@SidharthPS10) reported

    @Vikki2427 @JioCare @reliancejio It doesn't support Dolby audio in any of the ott platform in this set top box i have a sony 5.1 home theatre when i connect to this set top box it doesn't support Dolby audio from ott apps like Netflix prime hotstar etc

  • kmrbillyaa محمد کوثر راتھر (@kmrbillyaa) reported

    @JioCare I am talking about upload speed, you upload speed isn't good, but the problems that these things are hidden, only fiber has same upload and download speed, other network keeps on claiming about better speed but those actually mean download speed only, not the upload speed

  • razz_1506 Razz Prashant (@razz_1506) reported

    @JioCare Jio fiber service I'd:- 300292850825 , Mobile No:-9304376366, Sir actually I booked a fiber connection free trail in bhopal, MP the person came to book cheat me take my I'd and book non-free trail of₹1970.44 and return me 470 of that and tells me it us free trail and

  • Raju4906 Raju (@Raju4906) reported

    @JioCare worst service at visakhapatnam. Guys plz don't opt for it

  • Khursheed2018 Tech & Travel ( Khursheed ) (@Khursheed2018) reported

    @JioCare @reliancejio How can i get the Jio True 5G service . I want to use it as soon as possible. I have 5g mobile ready to experience it

  • Mohamme20894162 Mohammed (@Mohamme20894162) reported

    @JioCare Wow what a service by Chutiya Jio and their engineers are still working on to relocate a single connection Hope my connection will be relocated by 2023.. Thank you for wasting my 5 days paid service

  • razz_1506 Razz Prashant (@razz_1506) reported

    @JioCare Dear sir I have issue of fiber connection and till not getting resolve even calling multiple times to jio care and emails. Please resolve my issue.

  • pkb67bansal Pawan Bansal (@pkb67bansal) reported

    @JioCare @abhijeet_krs @reliancejio it is happening to me also my basic line is dead. No body is resolving. My complaint is on your DM. Rgds pawan Bansal

  • engg_sam15 Sam 🇮🇳 (@engg_sam15) reported

    Fed up of poor internet of @reliancejio @JioCare at night thinking to port my number into @airtelindia