Reliance Jio Outage Report in Santa Cruz, Mumbai Suburban, State of Mahārāshtra
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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours in Santa Cruz, State of Mahārāshtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (54%)
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Total Blackout (15%)
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Wi-fi (15%)
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Phone (13%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Santa Cruz, Mumbai Suburban, State of Mahārāshtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Total Blackout | |
| Mumbai |
Internet | |
| Mumbai |
Internet | |
| Mumbai |
Wi-fi | |
| Mumbai |
Phone | |
| Mumbai |
Phone |
Community Discussion
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Reliance Jio Issues Reports Near Santa Cruz, State of Mahārāshtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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Salim Khan
(@salimmumbra777) reported
from
Mumbai, State of Mahārāshtra
@JioCare we are again facing the network issue..which you have resolved in my priviusly complaint... . Why this happen again nd again...please its effect us...please
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Gaurav Sood
(@gauravsood) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare @reliancejio eight months of follow ups and you cannot refund a small sum of 2500 which you took from me and never gave a connection. Speaks volumes of reliance jio’s customer service and professionalism.
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Amchi Mumbai
(@chandegra_n) reported
from
Mumbai Suburban, State of Mahārāshtra
@VodafoneIN please help me port out I'm no further interested in your services. @JioCare @airtelindia
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Satyan Ghodke
(@s_ghodke) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare finally succeeded in getting my e sim on my new phone but it’s not activated yet. Last night at 8 pm they said 4 hours. But no signal as yet.
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Tariq Iqbal طارق اقبال
(@tariq_famt) reported
from
Vikhroli, State of Mahārāshtra
@reliancejio Godrej hillside colony, vikhroli west. Network coverage 1 out of 5.. internet speed very slow. plz do the needful
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sanjana
(@sanjanachopra) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare registers thru the#jioapp for MNP was supposed to get dilivery or sim and complete KYC today by 2:00pm it’s 5 pm now the rider is not answering calls and called the service center 4 times but of no use ...
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Jigar Patel
(@jigar7) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Renewed my Gold connection today afternoon for another month. I haven’t got the 250GB voucher for the month of Feb 2020. Kindly fix this issue asap. I can only see 500GB. No vouchers in “my voucher” section.
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Farooq Raza™ ! ✌🇮🇳
(@PFarooq92) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare network is very slow since 2 days in my area Mohammed Ali Road Mumbai. Please fix it.
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Pankaj Jain
(@pj77in) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio VERY URGENT. Gave JIO sim to my kid who went out of city. Unable to connect, says out of network. Please get back as soon as possible.
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Satyan Ghodke
(@s_ghodke) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare your hill road staff is the most rude staff I have ever come across . They don’t answer questions and don’t talk just point with their hands. Please train them.
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Manoj
(@bhawnanimanoj) reported
from
Mumbai Suburban, State of Mahārāshtra
@mituls2000 @Airtel_Presence All network are same.. @VodafoneIN @reliancejio All sailing in same boat.
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Rahul
(@Rahul11600830) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare @reliancejio @MukeshAmbanima Do something about your Network Only we re charge but no servise Complains 10time with address but no response from your side Visited your jio office 3time but then to no response If this continue i will port my 8+ jio connection
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Harpreet G
(@iamHappyJi) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare unable to connect to jioFi more than 2 devices. Can you help
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Keshav Sanjeev
(@keshav_karve) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare hi, I am jio fibre subscriber from chembur 11th Road,since October. Since Jan 23rd my net is not working & have complained on email as well, but I keep getting stupid replies like we have resolved u r issue, while it remains unresolved till date. Can u help
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Prashant Karkera
(@prashantkarkera) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare @reliancejio poor service. It's one month now and engineer has not come to install set top box. Two complaints raised till date.
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Jiten
(@Jiten78315480) reported
from
Thāne, State of Mahārāshtra
@reliancejio I am a corporate customer using 24 data dongle but no response from RM to whom I am connected to activate my SIM card Pathetic
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Farooq Raza™ ! ✌🇮🇳
(@PFarooq92) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Jio Internet is very slow since 2 days in my area Mohammed Ali Road Mumbai. Please fix it. #jio #JioFiber
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Commoner
(@luckyfresh) reported
from
Mumbai Suburban, State of Mahārāshtra
So #MukeshAmbani @reliancejio @reliancegroup canvassed and supported @INCIndia @milinddeora in Lok Sabha elections now Milind and Congress votebank turns against Mukesh Ambani .😁😁 Never support snakes because at the end they will have poison for you.
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salim a qureshi
(@sq2104) reported
from
Mumbai Suburban, State of Mahārāshtra
Worst customer care service of @JioCare I am trying to login into the my jio application since last 10 days I am not getting the OTP getting error systems are not responding when I am trying to call to the customer care they are giving nonsense reply again and again reinstall
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Swapnil M. Mali
(@swapnilmali083) reported
from
Thāne, State of Mahārāshtra
@reliancejio @JioCare - Facing lot of issue with Jio network now. It's fine in villages but why it's not working in Thane Panchpakhadi .. 400602 Pin code.. very much frustrated with network. I am a regular customer and now planning to move to other network..
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Animesh Mehta
(@AnimeshMehta10) reported
@JioCare I did the transaction again and second time it showed recharge done successfully but money from my Jio pos wallet deducted twice, I told about the issue to sales person and his head but they are not helping. @JioCare @reliancejio
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Deepika Kapoor
(@Deekr01) reported
@JioCare @jio_gigafiber I have been requesting for cancellation and refund from day 2 of getting connection because of bad service & performance but Jio is unresponsive. I have called so many time but the calls keep dropping and no one calls back even after a commitment. Help!
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Vaibhav A Mehta
(@vaibhavamehta) reported
@JioCare Kabhi Jaineesh , Kabhi Meghraj aur kabhi Akshay...So many different executives contacting but no one is solving the issue. Very unhappy with the service.
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Animesh Mehta
(@AnimeshMehta10) reported
@JioCare Jio Mart has started recharge service, Merchant's of Jio Mart can do recharge of Jio customers, Being a merchant I started providing this recharge service to customers. While doing one of the transaction it showed me transaction failed
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Saurav Prakash Arya
(@S_P_ARYA) reported
@JioCare i ported my number from Airtel to jio ..now the same condition is happening to me that internet Speed is at worst.....u all telecom network of same category????
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Ankit Arya Sam
(@iamankitaryasam) reported
@reliancejio play with fiber cables, don't play with customer's trust and emotion. Now @reliancejio broke my trust and emotion for jio fiber. I don't want a jio connection anymore. Thank you , @reliancejio Jio Fiber at Obra, Bihar(824124)
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Akshay Morkhandikar 🇮🇳
(@Akshaymkr) reported
@JioCare @reliancejio since there was a new tower installation just in 30 mtrs of my residence range so many people in our society are facing signal issue. While @airtelindia is working fabulous. I have already complained on this but no action yet, shall I port my number?
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Divya jain
(@ayushjain41) reported
@JioCare i thought jio has best customer care support and has best team to deal with customer problems but today i experienced that all are same and give fake promises to the customers...... It's been more than 12 hours that der is not internet in my area and still not able solve
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AMITKUMAR SINGH
(@singh_amitkumar) reported
@JioCare Kindly resolve my issue still I am facing same issue no incoming call I am getting on my number....Only sms about missed calls...
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Pratik Shah 🇮🇳
(@360_pratik) reported
@ViCustomerCare Hi You are losing customer thanks to you overcharging policy on ₹299 plan as ₹500 due to default enabling services. No money left you starting looting customers. Moving to @reliancejio