Reliance Jio Outage Report in Santa Cruz, Mumbai Suburban, State of Mahārāshtra
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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours in Santa Cruz, State of Mahārāshtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (58%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (11%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Santa Cruz, Mumbai Suburban, State of Mahārāshtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
TV | |
| Mumbai |
Phone | |
| Mumbai |
Internet | |
| Mumbai |
Wi-fi | |
| Mumbai |
Internet | |
| Mumbai |
Wi-fi |
Community Discussion
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Reliance Jio Issues Reports Near Santa Cruz, State of Mahārāshtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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parag mavani
(@mavaniparag) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare suffering from last many months of frequent disconnection (even if router shows green line), and speed issue. Many times apps not opening on jio fiber but opens immediately on mobile net using both Airtel and jio mobile. Pls replaced old router which may be defective
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PRASHANT GANDHI
(@pappu28480) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare i really don't know how many more days i have bear with this disgusting awfully pathetic jio voice service problem #jiosucks
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Janam Sanghavi
(@janam_sanghavi) reported
from
Mumbai Suburban, State of Mahārāshtra
One of the worst customer service ever! Been trying to get a person since last 7 days to fix my router. They say a person will come to fix it but no one ever shows up. Zero professionalism and accountability. Might switch to a better service provider. #Jiodown @reliancejio
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Janam Sanghavi
(@janam_sanghavi) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare And again the service was automatically pushed to the next day. All of you are just trying to save your jobs by saying that its a priority in reality you are doing nothing to actually fix my problem.
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Utkarsh Dave
(@baps_utkarsh) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare no reply very pathetic service will now discontinue your service now onwards
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PRASHANT GANDHI
(@pappu28480) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare worst n pathetic service still not able to do voice calls u ppl just tweet all bull **** but zero service #jiosucks
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Nilaynir Shekhar
(@nilaynir) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio I stay in Thane and have been using your services since a year including both Cellular and Fiber. Recently shifted my location and both the wifi and cellular are having zero network causing lot of trouble ,need a path of action to go ahead.
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Mazhar shaikh
(@Mazhar_Shaikh) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Had a very bad experience while gettung for a replacement sim from JJ store in Mumbai. Employee was pathetic and rude he didn't had change so i had to walk around for that and most important he didn't activate my sim yet as he got some ego issues. Plz help.
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Utkarsh Dave
(@baps_utkarsh) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Very pathetic service
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VikasGR
(@socialmarijuan1) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Basically, 4 days before plan expiry, every single call you are going to hammer that tone. Hey @airtelindia and @Vodacom are you guys into same practices? Of reminding the consumer before each call, whole day, before plan expiry? If not, would love to switch to your network.
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Naval K Srivastava
(@navalks) reported
from
Mumbai Suburban, State of Mahārāshtra
Why @reliancejio hs gone 2 sleep? 4 last 36 hours I am unable 2 talk 2 any rep on ur helpline number. IVR is poorly designed dat its zero help 2 user. Finally got helpline lady now, but she hung up after listening 2 my complaint. Unable 2 activate qued plan for jio No.8169252558.
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Urstruly Rupesh
(@rupeshpatil999) reported
from
Thāne, State of Mahārāshtra
@JioCare There is no service available at my place. Your service is same like @airtelindia @Airtel_Presence of no use.
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Devavrat
(@mercator_stock) reported
from
Mumbai, State of Mahārāshtra
@JioCare @JioFiberVoice I've been calling customer care for past few hours. I need urgent help related to modem tranfer. Please resolve
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Vinita Mathreja
(@Alpha_chain_) reported
from
Mumbai Suburban, State of Mahārāshtra
@TRAI @reliancejio request you to help me reactivate my dad's number. It's a humble request from a daughter who's trying to save one last thing of his dad. Please help me out
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Urstruly Rupesh
(@rupeshpatil999) reported
from
Thāne, State of Mahārāshtra
@JioCare My house is located in Prime location between Mulund and Thane and if you cnt service in this location than were are you servicing? Mars?
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Vasipalsania
(@PalsaniaVasi) reported
from
Mumbai Suburban, State of Mahārāshtra
Hello jio team, My jio sim card is not working, showing no service @reliancejio please solve my problem as soon as possible
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Vasipalsania
(@PalsaniaVasi) reported
from
Mumbai Suburban, State of Mahārāshtra
Hello jio team, My jio sim card is not working, showing no service @reliancejio, @JioCare please solve my problem as soon as possible
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Vasipalsania
(@PalsaniaVasi) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare In other phone my sim is working and in my is showing no service and jio sim i am using from very long time and i got problem now online please solve this problem 🙏 @JioCare @reliancejio
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Naval K Srivastava
(@navalks) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare is not working 4 last 36 hrs. Pl wake up/Help. Ur lady rep hung up call twice on 022-35358500 after hearing my complaint without giving any solution. I am without internet on jio No. 8169252558 as qued plan is not activated. Jio APP hs no page 4 activation of qued plan.
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Vasipalsania
(@PalsaniaVasi) reported
from
Mumbai Suburban, State of Mahārāshtra
In other phone my sim is working and in my is showing no service and jio sim i am using from very long time and i got problem now online please solve this problem 🙏 @JioCare @reliancejio
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Vinit
(@Vinit_2et) reported
@iamvisshaal @JioCare Opportunity for Jio to improve the service for sure!! Switch to start link or else. Subscription is going on in India.
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Khurshid Khan
(@SalmanK81379721) reported
@ViCustomerCare your facility is getting so bad, neither call is working nor net is working. Sir your condition is getting worse day by day If you have any plan to provide better facility, please let us know @JioCare
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Anjaneya Gupta
(@Ravigupta9334) reported
@JioCare Literally worst service @JioCare.Didn't get any call or resolution so far.Two work days got wasted because of this worst jiofi..It is time to join in @Airtel_Presence
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Prabhat
(@Prabhatsunshine) reported
@JioCare Collect device by tomorrow anyhow under the service request SR000018C8J2 and process document
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Shubham Agarwal
(@Ag20Shubs) reported
@reliancejio @JioCare My jiofiber is not working since yesterday, I raised a complaint already nd my issue is stil unresolved Your Engineer called me and said that my home is not in his area.
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SANDEEP A
(@sck913) reported
Lot of call dropping facing in my area in Hindupur, pincode: 515201(city center).Not only in my device facing this issues even to my friends and family. Requesting to resolve this major issue @reliancejio @JioCare
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SANDEEP A
(@sck913) reported
Lot of call dropping facing in my area in Hindupur, pincode: 515201(city center).Not only in my device facing this issues even to my friends and family. Requesting to resolve this major issue @reliancejio @JioCare
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Skuizy007
(@skuizy007) reported
Jio service in rural areas is very bad, if people recharge and do not get proper service, then why should people take this service, Jio just gives ads everywhere - in Jio No. 1 India but totally fake @reliancejio
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Shubham Agarwal
(@Ag20Shubs) reported
@reliancejio @JioCare the same guy closed the complaint by saying that my door was lock. I’m an IT person and I’m not able to perform the operations Is is the best customer service you guys are giving???
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Jitender Maharshi
(@JMaharshi11) reported
@JioCare @reliancejio I did recharge recently with full one year and facing huge problem related to data speed. I think I made a wrong decision please resolve this.