Reliance Jio outages and service status in Santa Cruz, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 15 outage signals in the last 24 hours around Santa Cruz, including 15 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 22, 9:50 PM GMT+5:30.
- Internet (62%)
- Wi-fi (17%)
- Total Blackout (14%)
- Phone (5%)
- TV (2%)
- E-mail (1%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Santa Cruz, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 22: Problems at Reliance Jio
Reliance Jio is having issues since 04:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Santa Cruz, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, Mumbai Suburban, and Airoli.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 17 minutes ago |
|
Mumbai
|
Internet | 26 minutes ago |
|
Mumbai
|
Internet | 60 minutes ago |
|
Mumbai
|
Internet | 1 hour ago |
|
Mumbai
|
Total Blackout | 1 hour ago |
|
Mumbai
|
Internet | 1 hour ago |
Nearby cities with recent reports
Community Discussion
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Reliance Jio Issues Reports Near Santa Cruz, Maharashtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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Manav Kejriwal (@KejriwalManav) reported from Mumbai, Maharashtra@JioCare Saket CHS, Santacruz West. JioFibre not working since 3 days. Everyday the technician is promising to resolve the next day, but no resolution. Unexpected from Jio. Please assist immediately. Mumbai 400054.
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Naresh Pawar (@Iamnareshp25) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare Pathetic experience facing from last more than 15 days about network issue. Also make complaint no response. Same calling today costomer supporter hold me for senior assistant then disconnected even not connecting me proper. #Shame
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Tripurari Pathak (@Pathak67k) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare your network gone crazy....i received at least 16 calls from different state including 2 calls from J&k. Everyone is saying that I called them but how ?? I am in a meeting with peoples and my mobile is on table, no one using the how can I make call ??
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Kaushal Broachwala (@KBrochwala) reported from Mumbai Suburban, Maharashtra@JioCare, @JioChat Jio down in goregaon east since yesterday night. Kindly resolve ASAP.
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Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra@JioCare bas service My welcome offer not received I am not using 5g unlimited data With postpaid number My plan 399 9309855763
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Mihir Pandya (@mihir_kp) reported from Yashodham, Maharashtra@JioFiberVoice @JioCare cant access Jio fiber internet and could not run diagnostics check, please help
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vinod bakliwal (@vinodpbakliwal) reported from Yashodham, Maharashtra@JioCare hi i am jiofiber user i want to pause my connection as i will not be in the town for more than 2 months. Please help me
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Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare No one has called me no technician has visited and issue is resolved wow you guys are amazing all companies should learn this skill from you without calling/visiting customer and addressing their concerns to resolve issues!
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Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra@JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....
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Anil Menon (@anil_anilmenon) reported from Yashodham, Maharashtra@JioCare @reliancejio @AndheriLOCA I have 2 personal and 1 Corporate JioFiber internet connection. The internet connection is down on a regular basis. Yesterday the internet service was not available from 12pm to 7pm. Today again there is no internet connection since 12pm
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare Keep on working you have time till 31st Dec 2023 to call a customer who wanted to port in JIO and this is what @reliancejio calls 5G service
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Ashwini Pawar (@theonlyashwini) reported from Yashodham, MaharashtraWhy struggle to discontinue a number which is not in use ??? @reliancejio @JioCare tired of calling customer service, chatting from the app, visiting gallery!
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Sonia Notani (@sonianotani) reported from Mumbai Suburban, MaharashtraNo customer care number. Emails got a few holding replies and then no replies. This is a critical service for us!! @reliancejio @JioCare
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manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra@JioCare Pls share the number of the area division city level supervisors. This is not done. Every two days the network is down and we keep bearing with it. What quality of service is this??? @TimesNow
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Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra@ParikshitK_ @JioCare Facing this issue since the last few days
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I am Pankaj (@impankajengg) reported from Mumbai Suburban, Maharashtra@JioCare I am unable to see Twitter feeds, unable to make whatsapp voice and video calls with jio data from my new phone (1+10T). What's the solution?
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare Inspite if registering a new complaint this afternoon at 12:30 I was been told that an engineer would visit by 3pm and it’s already 5pm but nobody here and also no communication, is this truly a 5G experience which you’ll claim??? Poor customer service
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare Even Jio fiber speed is bad after upgrading to Rs 999 plan
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Kuldeep Vyas (@kuldeepvyaas) reported from Yashodham, Maharashtra5G NETWORK 0% HERE. ,MUMBAI-400101 19.201716,72.865914 Please solve problem .@reliancejio @JioCare @jio
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare I think this 15 times I have forwarded my house details... Why the same sop has been following? Can't you come here and check network
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Ajit A Vaidya (@ajitavaidya) reported@JioCare We spoke & you were unable to offer any resolution despite third outage in 7 days
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Richa Goel (@richagoel17) reported@JioCare What is fixed line number? I am not using any of the jio service. I have shared my pin code with you on your DM. Please take immediate action asap. @JioCare @reliancejio
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Kuldeep Suyal (@Kuldeep_Suyal27) reported@JioCare So let's just cancel this, if your team is like this before installation how it will be afterwards(2/2). I ask just 1 thing, cancel my booking with LR number : LR000015JOPC
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Balaji (@thisisBalajiG) reported@JioCare This what I get in DM. Where is the solution? When will be the installation? “Hi Balaji, we understand you concern. Please note as per the service request the order has already assign to future date - Yashoda”
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Amit Vikram Pandey (@itsamitvikram) reportedAnother day of Jio Fibre not working. It’s been more than 4 days now. Horrible. @JioCare @reliancejio is a SCAM!
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Anupam Dixit (@AnupamDixit3) reported@JioCare You have 2 options. 1) Arrange an engineer today and fix the issue 2) Arrange an engineer to uninstall the router from my premises. if the issue will not resolve today. I don't have the patience to chat with you and, i never suggest JIO to anyone.
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Anmol Bhatia (@AnmolBh99323671) reportedHi @JioCare Santosh Kumar 8081985858 is an engineer who was allocated to relocate my jio fibre now he is refusing to cancel even after 5 days and streching the issue further . Please look into it. Service Request number - SR0000363R4R
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Vivek Kamble (@kambalevivek) reported@reliancejio Calling your customer care number 1800-890-9999 for surrender of my Jio Fiber connection No option to talk to customer care executive Please help or arrange a call back
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Ranjith (@Ranjith958) reported@JioCare Wifi is not working after payment is made. My fiber connection +91-4431608696. Tried contacting the customer service, but the Ai is not understanding my concern
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VIVEK ( मोदी का परिवार ) (@vivekit2014) reported@JioCare My JioAirFiber speed issue is still unresolved, yet complaint SR000036CY75 was closed without my confirmation or actual resolution. Immediate escalation to senior technical and nodal team is required, else I will proceed with TRAI and consumer forum complaint.