Reliance Jio Outage Report in Santa Cruz, Mumbai Suburban, State of Mahārāshtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours in Santa Cruz, State of Mahārāshtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Reliance Jio
Reliance Jio is having issues since 05:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (58%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (11%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Santa Cruz, Mumbai Suburban, State of Mahārāshtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Wi-fi | |
| Mumbai |
Phone | |
| Mumbai |
Total Blackout | |
| Mumbai |
Internet | |
| Mumbai |
Internet | |
| Mumbai |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Santa Cruz, State of Mahārāshtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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Janam Sanghavi
(@janam_sanghavi) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare And again the service was automatically pushed to the next day. All of you are just trying to save your jobs by saying that its a priority in reality you are doing nothing to actually fix my problem.
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parag mavani
(@mavaniparag) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Pls replaced my old router with new one , tired of giving Many complain ,resetting , and once again disconnection in between . Have to use and buy mobile data costing me. Each time I twitt and dm ,u said enginner will come , but they also knows problem with old one
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Vasipalsania
(@PalsaniaVasi) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare In other phone my sim is working and in my is showing no service and jio sim i am using from very long time and i got problem now online please solve this problem 🙏 @JioCare @reliancejio
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Vinita Mathreja
(@Alpha_chain_) reported
from
Mumbai Suburban, State of Mahārāshtra
@TRAI @reliancejio request you to help me reactivate my dad's number. It's a humble request from a daughter who's trying to save one last thing of his dad. Please help me out
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Utkarsh Dave
(@baps_utkarsh) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare no reply very pathetic service will now discontinue your service now onwards
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Utkarsh Dave
(@baps_utkarsh) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Very pathetic service
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parag mavani
(@mavaniparag) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare suffering from last many months of frequent disconnection (even if router shows green line), and speed issue. Many times apps not opening on jio fiber but opens immediately on mobile net using both Airtel and jio mobile. Pls replaced old router which may be defective
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Naval K Srivastava
(@navalks) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare is not working 4 last 36 hrs. Pl wake up/Help. Ur lady rep hung up call twice on 022-35358500 after hearing my complaint without giving any solution. I am without internet on jio No. 8169252558 as qued plan is not activated. Jio APP hs no page 4 activation of qued plan.
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Urstruly Rupesh
(@rupeshpatil999) reported
from
Thāne, State of Mahārāshtra
@JioCare My house is located in Prime location between Mulund and Thane and if you cnt service in this location than were are you servicing? Mars?
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Nilaynir Shekhar
(@nilaynir) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio I stay in Thane and have been using your services since a year including both Cellular and Fiber. Recently shifted my location and both the wifi and cellular are having zero network causing lot of trouble ,need a path of action to go ahead.
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Karan Verma
(@KingKaranOffic1) reported
from
Mumbai Suburban, State of Mahārāshtra
Right now my jio sim @reliancejio very slow??? In Mumbai
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PRASHANT GANDHI
(@pappu28480) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare worst n pathetic service still not able to do voice calls u ppl just tweet all bull **** but zero service #jiosucks
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Urstruly Rupesh
(@rupeshpatil999) reported
from
Thāne, State of Mahārāshtra
@JioCare There is no service available at my place. Your service is same like @airtelindia @Airtel_Presence of no use.
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VikasGR
(@socialmarijuan1) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Basically, 4 days before plan expiry, every single call you are going to hammer that tone. Hey @airtelindia and @Vodacom are you guys into same practices? Of reminding the consumer before each call, whole day, before plan expiry? If not, would love to switch to your network.
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Vasipalsania
(@PalsaniaVasi) reported
from
Mumbai Suburban, State of Mahārāshtra
Hello jio team, My jio sim card is not working, showing no service @reliancejio, @JioCare please solve my problem as soon as possible
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Naval K Srivastava
(@navalks) reported
from
Mumbai Suburban, State of Mahārāshtra
Why @reliancejio hs gone 2 sleep? 4 last 36 hours I am unable 2 talk 2 any rep on ur helpline number. IVR is poorly designed dat its zero help 2 user. Finally got helpline lady now, but she hung up after listening 2 my complaint. Unable 2 activate qued plan for jio No.8169252558.
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Mazhar shaikh
(@Mazhar_Shaikh) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Had a very bad experience while gettung for a replacement sim from JJ store in Mumbai. Employee was pathetic and rude he didn't had change so i had to walk around for that and most important he didn't activate my sim yet as he got some ego issues. Plz help.
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Vasipalsania
(@PalsaniaVasi) reported
from
Mumbai Suburban, State of Mahārāshtra
In other phone my sim is working and in my is showing no service and jio sim i am using from very long time and i got problem now online please solve this problem 🙏 @JioCare @reliancejio
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Janam Sanghavi
(@janam_sanghavi) reported
from
Mumbai Suburban, State of Mahārāshtra
One of the worst customer service ever! Been trying to get a person since last 7 days to fix my router. They say a person will come to fix it but no one ever shows up. Zero professionalism and accountability. Might switch to a better service provider. #Jiodown @reliancejio
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Devavrat
(@mercator_stock) reported
from
Mumbai, State of Mahārāshtra
@JioCare @JioFiberVoice I've been calling customer care for past few hours. I need urgent help related to modem tranfer. Please resolve
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Vishal
(@Vishal34479742) reported
from
New Delhi, National Capital Territory of Delhi
@JioCare No response from your team now it's 12th day and your team says we are working on it every time . Today I am register a written complaint to national consumer forum if your team not resolve my problem today because it already too much delay.@jagograhakjago @BandBajaateRaho
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Raviraj Darade
(@RavirajDarade) reported
@JioCare It's still not resolved and customer support has escalated SR00001ERLNP can you please help on by when My internet issue will get resolved?
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Anand Dongade
(@anand_dongade) reported
@JioCare @reliancejio SIM card is in name only. Not serving. People's SIMs have been recharged and taken. No network for 2 days today. People's passports are being taken away completely. Completed and not yet completed
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Uttam Pal
(@UttampPal) reported
@JioCare Hello jio care i am struggling with internet in my area it is not working even 50kbps so my work is getting hampered. Please do something needful and hope reply back from jio soon
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Pawan Singh
(@i_mpawansingh) reported
@JioCare facing internet slowness in area chinnapanahalli Bangalore 560037 from last so many days for my Jio fi. Please resolve this issue for my Jio fi
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Saurabh Mandlik
(@saurabhb2330) reported
@JioCare Facing Internet issue in Fiber as well mobile network for all the members at home. Raised a request SR00001ERLG6 but the time slot received is of tomorrow. 1 day outage? Seriously?
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Saraswat Sahoo
(@SarswatSahoo) reported
@JioCare I am unable to make/receive calls for the last 2 days. data is also nt wrking. ur chat sys is messed up, it is getting disconnected. Tried n connected 2-3 tym and explained the issue bt got disconnected.Pls do something otherwise today itself I will port to @airtelindia
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Jyoti Ranjan Sahoo
(@Ra08446745) reported
@JioCare @somitsrivastav_ @JioCare my net speed is very slow, like 2g
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Amit Singh
(@AMITKUM78655343) reported
@JioCare Night time Data experience Very slow Bad indoor issues , service improve Kiya jae. @JioCare @reliancejio
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Aaditya Garg
(@aadityagarg5) reported
@reliancejio @JioCare Hello team call drop problems are occuring a lot This is very disturbing