Reliance Jio outages and service status in Santa Cruz, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 13 outage signals in the last 24 hours around Santa Cruz, including 13 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jun 12, 11:57 AM GMT+5:30.
- Internet (66%)
- Wi-fi (17%)
- Phone (7%)
- Total Blackout (6%)
- E-mail (2%)
- TV (1%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Santa Cruz, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 12: Problems at Reliance Jio
Reliance Jio is having issues since 07:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Santa Cruz, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, Mumbai Suburban, and Airoli.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 1 hour ago |
|
Mumbai
|
Internet | 5 hours ago |
|
Mumbai
|
Wi-fi | 15 hours ago |
|
Mumbai
|
Internet | 15 hours ago |
|
Mumbai
|
Wi-fi | 17 hours ago |
|
Mumbai
|
Total Blackout | 17 hours ago |
Nearby cities with recent reports
Community Discussion
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Reliance Jio Issues Reports Near Santa Cruz, Maharashtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Internet not working for landline number +91-22-31811638 please help
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Anil (@Alwaysanil_) reported from Mumbai Suburban, MaharashtraMy earlier request for engineer was for 5-6 pm slot 4 feb Since due to Some issue from jio application they didn't consider that SR, Please take a note of new SRN SR00001HEDMK I am having my lecture at 7 pm @_MukeshAmbani @JioCare @reliancejio
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Deepak ojha (@Deepako53618528) reported from Yashodham, Maharashtra@JioFiberVoice @reliancejio @JioCare The service is good but facing issues with the internet it gets down for 4- 5 hrs from last 15 to 20 days no support has been provided The app also doesn't resolve the issue. Worst customer support and issue resolve
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Mihir Pandya (@mihir_kp) reported from Yashodham, Maharashtra@JioFiberVoice @JioCare cant access Jio fiber internet and could not run diagnostics check, please help
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Arnab Kanti Ghosh (@ArnabKantiGhosh) reported from Yashodham, MaharashtraI have a #jiofiber broadband. But I think the router is bad. Beacause the 5Ghz band is good the whole flat but the 2.4Ghz band is only available when I stand infront of the router. Also no response from the local team. This much bad service is not expected from @reliancejio.
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Kaushal Broachwala (@KBrochwala) reported from Mumbai Suburban, Maharashtra@JioCare, @JioChat Jio down in goregaon east since yesterday night. Kindly resolve ASAP.
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Animesh Sunita Dada (@AnimeshK11) reported from Ghātkopar, Maharashtra@JioCare Mumbai 400086 Ghatkopar Nityanand Nagar Full areas Bad Jio network 😡😡😡 fully harassment.... Shame on you jio @reliancejio
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare Not able to watch IPL and Sony channels since 5 days,no service from Jiofiber, shocking state of affairs
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UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra@JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks
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Anil Menon (@anil_anilmenon) reported from Yashodham, Maharashtra@JioCare @reliancejio @AndheriLOCA I have 2 personal and 1 Corporate JioFiber internet connection. The internet connection is down on a regular basis. Yesterday the internet service was not available from 12pm to 7pm. Today again there is no internet connection since 12pm
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its me PANKAJ (@sandandstories) reported from Yashodham, MaharashtraI always wonder why people don’t make @reliancejio there first number. It got the answer. It’s a task to get through a real person on the customer care, first they will give you gyaan on what all are included in your plan and then no option to talk to a real person @JioCare
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare the port was the biggest mistake i have ever had... Despite being the highest charging amount of recharge i am not getting single one rupees service.... Delay in message.. and many of belonging voice i have been missed to due to your pathetic service
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare now it's finish.. let's disconnect!! Network is the soul of Mobile device now a days i am carrying body without soul... poor network, poor service 😔 unsatisfied!!
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port
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Nidhaye Phand (@nidhayephand) reported from Yashodham, Maharashtra@JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!
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Sethu Nair (@snair700) reported from Mumbai Suburban, Maharashtra@JioCare What a ****** network. When your recharge expires all network go slow specially the data network.
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@cankkasera @JioCare @reliancejio Hi I have face call and network both issue... I have just recently port the network candle is only ,1 available. Despite following up no improvement... जियो मैने क्यों लियो... Abhi Aisa lag raha he
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Sonia Notani (@sonianotani) reported from Mumbai Suburban, MaharashtraNo customer care number. Emails got a few holding replies and then no replies. This is a critical service for us!! @reliancejio @JioCare
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Surendra Sadwelkar (@surensadwelkar) reported from Mumbai Suburban, Maharashtra@JioCare i have complained 2 times so far that I cannot make or receive calls sometimes, i am not able to call any emergency numbers like 100. So far my issue remains unresolved. If Jio is not able to resolve my issue i will have to port out.
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DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra@JioCare Not able to connect with anyone for activation of my Jio fiber set top box and buying a wifi extender,, kindly help,sick of the service
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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ShruT (@shruti2909) reported@JioCare It’s been just 11 days since this tweet and again I am sitting with zero WiFi. How difficult it is for your technicians to resolve the issue once and for all? I need a resolution today itself or I am done with @JioCare @reliancejio for real. I’ll be switching to another operator
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dip (@diptxsh77) reportedHi @JioCare, applied for Airtel to Jio MNP on 23rd May. Order is stuck for 18 days. Visited the local store but they cannot process a new SIM cause your system shows an active request error. Leaving Delhi for Kolkata on 15th June. Need immediate backend cancellation or resolution
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Shahbaz Khan (@sbzkhan1717) reported@JioCare you doing anything for the OTPs not being received for Live TV+ login
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Bhavya shukla (@bhavyaTrivedi16) reportedDay 4. 96+ hours without JioAirFiber and proper Jio network. No accountability. No meaningful updates. No compensation. How long does @JioCare expect customers to pay for a service that doesn’t exist?
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John Wick (@skyspear8) reportedWorst experience with @reliancejio & @JioCare customer care. Reached out regarding an issue, but executive "Kartik" hung up midway saying he was connecting to a senior. This is highly Unprofessional & unacceptable. Need strict action against these kind of executives immediately.
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Pranav ps (@Pranavsathian) reported@JioCare in livetv+ I am stuck on otp gateway! I have an active subscription for JioFiber. But I am not getting otp on my number and when I press resend otp it says bad request/parameter please help asap !
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Sarthak Panigrahi (@SmartMoveBharat) reported@JioCare The service request number is SR000037XEIL. I am leaving for our os station in 2 days. Hence, kindly expedite my delivery of the sim or else cancel it soon.
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Hemanthemani (@Hemanthemani4) reported@JioCare @RIL_Updates @relianceindltd We are already suffering since 3 days and ontop of it your engineer will be available after 4 more days. If you can't provide service then why don't you shut down your business as you have failed to perform after sales service. And you are charging us double the amount & 18% gst
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RKP (@rpandith07) reported@JioCare @reliancejio it’s truly shameless from Jio Fiber. Yesterday Jio Fiber bill paid today the internet stopped working. Your customer number doesn’t work and can’t raise service requests from my Jio app. Truly shameless JIO. You continue to deliver pathetic service
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कट्टर हिन्दू OM PRAKASH PRAJAPAT (@OMPRAKASH710) reported@JioCare There is no solution provide me right now by @JioCare