Reliance Jio Outage Report in Santa Cruz, Mumbai Suburban, State of Mahārāshtra
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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours in Santa Cruz, State of Mahārāshtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (57%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (12%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Santa Cruz, Mumbai Suburban, State of Mahārāshtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Total Blackout | |
| Mumbai |
Internet | |
| Mumbai |
Internet | |
| Mumbai |
Wi-fi | |
| Mumbai |
Internet | |
| Mumbai |
Internet |
Community Discussion
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Reliance Jio Issues Reports Near Santa Cruz, State of Mahārāshtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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Aditya Kulkarni
(@IAdityaKulkarni) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare WHY ******** THE SIM ISN'T REGISTERING...
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VEERU BHAI AMBANI
(@veerendra9160) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio Please call me. I have issue about jio autopay... Please.....
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Ranjit Sinha
(@ranjitleo5) reported
from
Mumbai, State of Mahārāshtra
@JioCare @reliancejio @RelianceEnt I am your new customer of jiofiber and enjoying high speed net n tv n crystal clear landline. But i want to make a complain that why popular channel like zeetv , Republic भारत are not coming Please look into and update me
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Anoushka 🦋
(@TiwariAnoushka) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare @reliancejio we have moved to a new flat in the same building, requested to install Jio Fiber at the new flat a month ago. Have called the helpline multiple times still noone has assisted us. Kindly revert ASAP and help us
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Shivani
(@Shivani_Jhaveri) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare @reliancejio Dear team, I'm facing lot of connectivity issues with my Jio Fiber connection in Mumbai. I have already raised the complaint but no action has been taken since 2 days. Please respond immediately. Thanks
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Ankit Bhupatkar
(@ankit_bhupatkar) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare My internet isn’t working. Trying to talk to customer helpline but nothing has happened. What to do ?
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Ayush Saraf
(@ayushsaraf14) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Has to be the most unresponsive customer care ever. Heavily disappointing.
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Urvi Vira
(@DevilUvs) reported
from
Mumbai Suburban, State of Mahārāshtra
@rounakmehata @JioCare Lol same issue at my end as well
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Ankit Bhupatkar
(@ankit_bhupatkar) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare My JioFiber internet is not working. Haven’t got any help since morning. What to do ?
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รђเשคг๏ץ
(@shivaroy) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare could you update when installation of connection will be completed. SMS for KYC was received on 29 June. Hope the connection speed isn't as slow as the installation time. Your agent has been stringing me along all this while, highly unprofessional of him. #FAIL
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Satyajeet Pattnayak
(@satyaptk) reported
from
Mumbai, State of Mahārāshtra
Hi @JioCare one of my friend is facing internet issue since last couple of weeks, but no response from you guys.
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Ekta A Thakur
(@ektat) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio @Jio_Offl @JioCare my mother, a senior citizen got in touch with your customer care only to not have her issues sorted. She wants to return her box and initiate her refund and your security question is the exact date of her last payment or the day she installed Jio!
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DR AVINASH JOSHI
(@aajoshi0611) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Mobile no 8779857011 was taken in my wife's name, Vidya Joshi, when Jio was newly launched. Later since I did not recharge, number was deactivated. Now I found that it is allotted to someone else. Now that person is using whatsapp in my name. Pls help.
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Tejas Jadhav
(@tejasvj77) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare @fiber_jio JIO FTTH is really dhana dhan WORST experience in trial period. I have Airtel FTTH also, but Jio at 150mbps line provides me 142mbps u/d and airtel at 200mbps provides 250mbps u/d.. what is wrong with Jio FTTH speed, you are Not giving as promised.
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Funny_side__up
(@Funnysideup4) reported
from
Mumbai Suburban, State of Mahārāshtra
I'm unable to login to @DisneyHotstarIn using my @reliancejio number. I recharged for the plan of ₹222 and I recieved the payment confirmation. However while logging in through phone number, I am not receiving any OTP. Not a great start to this year's @IPL
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RajeshPattani
(@Pattraje) reported
from
Mumbai Suburban, State of Mahārāshtra
Time to port to @reliancejio I think. @VodafoneIN has become the most unstable network. What do I do with unlimited data when your network fails when it is most needed
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Aditya Kulkarni
(@IAdityaKulkarni) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare...i m having connectivity issues...not able to do when i had put it back in my sim ..
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Vijay Bhandari
(@vpbhandari) reported
from
Mumbai Suburban, State of Mahārāshtra
I had made complaint for Jio fiber not working but daily getting message that same will be resolved in 24 hours and then again similar message tried to get contacting but nothing progressed ...#JioCare #jiofiberdown #Jio
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Aditya Kulkarni
(@IAdityaKulkarni) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare...DAMN REPLY
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VEERU BHAI AMBANI
(@veerendra9160) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio @JioCare Please call me... I have issue on jio auto pay....
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Raj Ankit
(@RajAnki40481612) reported
@JioCare I am not able to use the jio fibre for 3 days now. Everytime I try to reach out to customer care I just get a template rply that Jio connectivity issue observed in your area. It is really pathetic that you can't restore the connectivity even post 72hrs. @reliancejio
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arunika (taylor’s version)
(@ArunikaSwaroop) reported
Jio fiber has been down since yesterday. No communication regarding any issues from Jio. Everything, especially work has come to a staggering halt. Please solve whatever’s wrong asap @JioCare @reliancejio
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Jai Prajapati
(@iDushyant_) reported
@reliancejio I have 5g device my area have Jio 5G coverage. But I didn’t got access. I Would love to use Jio 5g. Please help?
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Mahi
(@PM0_INDIA) reported
@JioCare my jio number is not working getting error of server unreachable. Fix this urgently
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SHIVAM KASHYAP
(@KASHYAPSHIVAM70) reported
On papers muzaffarpur (Bihar) is true 5g by jio but being in muzaffarpur dist. n with a 5g device my area is not having a 5g network @JioCare @reliancejio ... where's your #True5G ...such a worst and careless service provider...
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V
(@MumbaiManic) reported
@nch1915 Registered 2nd time. Last one was closed in a few days, maybe after @reliancejio told you the service is restored. It's not a complaint about today's service being restored. It's about repeated & constant failures twice a week for 4 to 24 hrs. They are cheating paying customers
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Amir Ali
(@AmirAli10072000) reported
@JioCare very bad service your customer care executive I have recharge my jio sim didn't find your executive and not any reply from your side Very bad service jio network
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مظهر Mazhar
(@MMazzharr) reported
Dear @JioCare @reliancejio, I did an international roaming recharge in a gulf country which was of no use and roaming recharge didn’t work. I already left the roaming country and came back to India. Now, the jio care is trying to help via email but it is of no use. Please refund
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Gangadhar Singh
(@gangadhar111111) reported
@JioCare hey I was updated to 5g. Problem is I am not getting 5g inside my home. It's only outside. Is that true 5g @reliancejio
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anil vaviya
(@anilvaviya) reported
@JioCare wanted to deactivate sim my phone lost please help