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Reliance Jio

Reliance Jio outages and service status in Santa Cruz, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Santa Cruz, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • The most recent signal from this area was received Aug 8, 11:00 PM GMT+5:30.
  • 59% Internet (59%)
  • 13% Phone (13%)
  • 11% Total Blackout (11%)
  • 11% Wi-fi (11%)
  • 5% E-mail (5%)
  • 1% TV (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Santa Cruz, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 8: Problems at Reliance Jio

Reliance Jio is having issues since 05:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Santa Cruz, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Mumbai Internet 3 minutes ago
Mumbai Internet 2 hours ago
Mumbai Phone 1 day ago
Mumbai Internet 1 day ago
Mumbai Internet 1 day ago
Mumbai Internet 2 days ago

Nearby cities with recent reports

Mumbai

25 recent signals

3 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Santa Cruz, Maharashtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • ashishhattangdi
    Dr. Ashish S. Hattangdi (Ph.D) (@ashishhattangdi) reported from Yashodham, Maharashtra

    @JioCare i wanted to Port our family numbers from prepaid to postpaid family plan. No response from website etc. Pls help

  • sonianotani
    Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra

    No customer care number. Emails got a few holding replies and then no replies. This is a critical service for us!! @reliancejio @JioCare

  • LiveFromALounge
    Ajay Awtaney (@LiveFromALounge) reported from Mumbai Suburban, Maharashtra

    @JioCare when does the service on my postpaid phone resume? Its been 2 months approx and the bills are all@paid (you have a mandate for auto debit). Shall I port the number away?

  • shreyplaysYT
    LFO Shrey Plays (@shreyplaysYT) reported from Mumbai Suburban, Maharashtra

    What is it with @reliancejio @PlayApex ping problems. Every alternate game the ping is at above 200ms. So annoying nd irritating.

  • Ankit28789794
    Indian (@Ankit28789794) reported from Yashodham, Maharashtra

    @reliancejio @JioCare @JioSaavn Feedback: caller tunes sound quality is very very poor, users loves to set up their loved tune but caller tune sound quality is super poor than the actual sound. It is disappointing, please see if you can improve in that section. Thanks

  • modynishant
    Nishant Mody (@modynishant) reported from Mumbai Suburban, Maharashtra

    Dear @reliancejio we just bought a new jio sim and it’s showing enter network unlock code. We only have 3 attempts left. Kindly guide.

  • CAMANDO007
    Shashikant Pandey #CRPF (@CAMANDO007) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Do we have any network issue at Vakola Datta Mandir Dmello Comp. Last few days network and calling capacity of Jio getting worst. Could you pleas make some alternate arrangements or let know to port out if you not able to provide solutions.

  • CelestinPillai
    Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra

    @JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.

  • BiswasNirmalya
    Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra

    @ParikshitK_ @JioCare Facing this issue since the last few days

  • anurag11820
    Anurag Tiwari (@anurag11820) reported from Thāne, Maharashtra

    @reliancejio Jiotrue5G is not working on 5G phone Realme 10pro+ 5G But Airtel 5G @airtelindia is working

  • TheVinodNair
    Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra

    @JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.

  • BiswasNirmalya
    Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra

    @JioCare is there some issue with vowifi in jiofiber? Please clarify! Or is it related to jio sim?

  • nlgogri
    NLG (@nlgogri) reported from Yashodham, Maharashtra

    @JioCinema app is not smooth at all. While watching highlights if you press back 10 second button then video freezes and commentary runs. Very pathetic experience @BCCI of watching ipl this year. Hope you address this issue at earliest @reliancejio

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Jio Fiber internet Not working since 1st February 2023 time: 7pm, but no response received about restoring of the connection. #jiofiber #Jiodown

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare Keep on working you have time till 31st Dec 2023 to call a customer who wanted to port in JIO and this is what @reliancejio calls 5G service

  • SujeetY9213
    Sujeet Yadav (@SujeetY9213) reported from Yashodham, Maharashtra

    @JioCare jio mobile network not getting from 2dys...

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,

  • sheldondsouza38
    Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra

    @airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.

  • kaush31886
    Kaushal (@kaush31886) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio this is happening second time. Suddenly internet and router stop working. And the best part is JIO service person will attend my request on 15th march? Seriously ? Soo fast ? dominance is dangerous in market ..its true. @HathwayBrdband was better. 😔

  • satishtiwari81
    satish tiwari (@satishtiwari81) reported from Mumbai Suburban, Maharashtra

    @reliancejio @RelianceEnt @reliancegroup kindly take notice that jio fibre team had assured us free connection to society.but after 2 month of service started.there is no response from team .feeling cheated from jio fibre .from Satish tiwari veermahal chs lalbaug 9820464853

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • SSVerma22439706
    Proud Hindu *Sunil* (@SSVerma22439706) reported

    @JioCare Please reply how a customer supposed to contact #JioCare when services are dead and your system works ONLY on pre-recorded manner and set answers only ( AI tuned system ) ?? No where to talk, Nowhere you can explain your aide of story when your system has technical glitches ????

  • RishabhHegde
    Rish (@RishabhHegde) reported

    There is a SERIOUS problem with @OfficialJioTV & @FanCode because they're never available to search and even after paying for the same they still can't show you a live game. Horrible interface compunds to the issue and it's been the same since the start. Want a refund @JioCare

  • KrupeshGandhi
    Krupesh Gandhi (@KrupeshGandhi) reported

    @reliancejio @JioCare PORTED TO JIO YESTERDAY AND SIM WAS ACTIVATED YESTERDAY MORNING 6 AM. BUT STILL UNABLE TO ACTIVATE GOOGLE GEMINI PRO SUBSCRIPTION. ALSO UPDATED GMAIL ID IN PROFILE. KINDLY HELP.

  • MoGamBo_live
    Vikas (@MoGamBo_live) reported

    @Widboieee @reliancejio Facing the same jio internet issue form past few days

  • SaanyaC
    Saanya (@SaanyaC) reported

    @JioCare @CMOMaharashtra @BJP4Mumbai pls help me I am so frustrated with Jio they have been harassing me for 8 days No Internet since 8 days and same thing happened last month as well Pls help 🙏🏻🙏🏻🙏🏻🙏🏻

  • binayak244
    Binayak Chanda (@binayak244) reported

    @reliancejio @reliancejioCare Please help! Paid ₹1,200 for Jio AirFiber relocation. Before payment, got constant calls now old connection is disconnected and nobody is helping with the new connection. 😡Payment taken, support gone? Please resolve urgently or refund ₹1,200.#Jio

  • AVISHCHANDRA5
    AVISH CHANDRA (@AVISHCHANDRA5) reported

    @JioCare facing no internet issue on my jio air fiber since last 24hrs and still 4hrs more to go . Who will bear the loss of 1+ day of no service. You people don’t even give us one day free then why should i give you my internet of 1 day @TRAI @DoT_India

  • Dhruva_wani_17
    Dhruva Wani (@Dhruva_wani_17) reported

    @JioCare I had also mailed the customer care Please resolve my issue

  • ridddleculous
    Haz (@ridddleculous) reported

    After 8 more hours of waiting and all the instructions being followed the wifi is still not working @JioCare truly the most shameful company

  • Hashtagmoon4
    Hashtagmoon (@Hashtagmoon4) reported

    @reliancejio @JioCare What kind of service is this? I booked a JioFiber technician for 8 Aug, 5–6 PM, but he came in the morning when I was working. Later he said he’d come again, but now he’s not answering my calls. My work is being affected because of this. Worst service!