Reliance Jio Outage Report in Santa Cruz, Mumbai Suburban, State of Mahārāshtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours in Santa Cruz, State of Mahārāshtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 06: Problems at Reliance Jio
Reliance Jio is having issues since 02:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (57%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (11%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Santa Cruz, Mumbai Suburban, State of Mahārāshtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Wi-fi | |
| Mumbai |
Wi-fi | |
| Mumbai |
Internet | |
| Mumbai |
Internet | |
| Mumbai |
Internet | |
| Mumbai |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Santa Cruz, State of Mahārāshtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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NiteshRunning
(@Nitesh9999) reported
from
Mumbai, State of Mahārāshtra
@JioCare since many days..my jiofibre not working..... number is 22 79663905....only red light shows in the router box.....I hv already renewed silver plan.....so i hv lost so many days....
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basant jain
(@basantf) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio My Giga fibre ID 300920001145 not received setup box to operate TV , when going to fix it
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Jigar Patel
(@jigar7) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Day 7: Still no update, no calls, no engineer visit, Internet still down. I have registered a complaint with the consumer forums regarding the same against Jio and their appellate authority. Also, faults more than 5 days according to @trai guidelines should get rent rebate
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nitinmore
(@nitinmore) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare @MukeshAmbanJio no response yet , Internet is down , losses , pathetic service from @JioCare @reliancejio service service request numberiSR000011JNTC
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Sanju
(@SanjuyGupta) reported
from
Mumbai Suburban, State of Mahārāshtra
@darshanvmehta1 @JioCare @flameoftruth Not working properly but in my area too Malad West ... Jio has become Idea 💡 not able to take load it seems
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Jigar Patel
(@jigar7) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare @TRAI Day 6 Update: Called again to enquire, again I have been given 24th July as the service date which is after my subscription end date of 20th July 2020. Tell me please, which idiot will renew the connection in such a scenario? All my rescheduling requests are going unattended!
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NiteshRunning
(@Nitesh9999) reported
from
Mumbai, State of Mahārāshtra
@JioCare Any complaint number registered??
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Jigar Patel
(@jigar7) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare A DM had already been sent 2 days ago. Kindly stop asking for the same details over and over again and get the issue resolved ASAP. Work has been affected due to your below average service response. 4 days is not the kind of wait time I expect to get a simple issue resolved.
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Amit Thakkar
(@IamAmitThakkar) reported
from
Ghansoli, State of Mahārāshtra
It is very surprising for @reliancejio as Jio headquarters is hardly 1.5 kilometres from sector 11 Ghansoli still the reception is very poor and they hardly care to improve.
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Anish
(@anisonshah) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio I received confirmation of STB delivery and setup on 24th June and it said the service will be done in 4 working days But took today no one has come and even the contact person number given to me is not answering the call What should be done
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Ut$i
(@UtsavChawda) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare @reliancejio @JioBrowser @JioTalks @reliancegroup why my #jio4G is running like #2G .? It's a #prepaid connection . I've done payment, still my connection is poor, no data speed. #Jio #JioPlatforms #JioFiber #jiofiberdown #Jiocinema #RelianceJio #RelianceIndustries
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#beep
(@Beep_h) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare I want the recharge notification to be removed...I pay for 28 days, I want uninterrupted service... "Doon divasch samapt honaar aahe"..... Hudd h..... Paise diye h vo toh use karne do.... I'll file a case. I don't need interruption on every fukin call
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NiteshRunning
(@Nitesh9999) reported
from
Mumbai, State of Mahārāshtra
@JioCare since many days..my jiofibre not working..... number is 22 79663905....only red light shows in the router box.....I hv already renewed silver plan.....so i hv lost so many days....
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Jack Thakkar
(@itsjackthakkar) reported
from
Mumbai Suburban, State of Mahārāshtra
pathetic service of @VodafoneIN. i have requested from post to pre due to network issue but they not willing to accept my request and always said system is down. better to switch in @reliancejio for best network #vodafoneidea #Vodafone #Vodafonedown
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nitinmore
(@nitinmore) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare when ? Pathetic service ...training must for installation engineers
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Jigar Patel
(@jigar7) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Day 4: No resolution yet, no engineer call or visit. Internet still down. Do you have any idea how important the Internet is in order to WFH?
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Jayant Rastogi
(@jayantrastogi) reported
from
Thāne, State of Mahārāshtra
@JioCare Its > 2Mo old issue, u wer 2 send a technician. Let me know what has been done so far to improve latency and low speed. Does it take #RelianceJio so much time to resolve a small issue? Alternately waive off charges for period u hv not and can’t resolve the issue! Fair deal ??
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Bhaskar Nagarajan
(@baski652) reported
from
Mumbai Suburban, State of Mahārāshtra
@darshanvmehta1 @JioCare @flameoftruth They are screwing up each of their launches...jiomart was a nightmare, jiomeet copied from zoom, now this, jio network pathetic while traveling, how jio works?? offer free, get millions of subscribers, show it off to foreign investors and make money, forget the subscribers
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Mandar,Mandy
(@mandar2404) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio @JioSaavn @JioSaavnCare One simple problem you guys cannot solve because of which I cannot access my music at all! I have been following up for 4 weeks now...It is ridiculous and am getting super pissed of by your lazy attitude.
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Ashish Agrawal
(@ashontweeter) reported
from
Mumbai, State of Mahārāshtra
@cajay_ac @darshanvmehta1 @JioCare @flameoftruth How one can offer "dervuce" at sucj low rates and ppls were going ga ga iver JIO that other good service providers also not able to survived and now Suffer with monopoly!!
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Ranjeet Rai
(@imRanjeetRai) reported
@TRAI Dear Sir, you must to do something against @reliancejio. They have the worst customer support. We fed up from their service. One time, I mistakenly recharge with Rs 599 in incorrect mobile number, they completely denied to refund. Since they have no return policy.
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Sandeep Soni
(@Sandy_mandan84) reported
@JioCare he said to be done in four-five days, but in this period and after installation not done and our calls are not attending till today. Is this the service of India's largest and company. I want kindly resolved this matter asap. Thankyou
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Akshay Bhansali
(@apbhansali) reported
@airtelindia There is no network at my home, cant receive calls or messages. Already complained on Airtel Thanks, but no action. Switched my recharge to @reliancejio. Get the basics right first, then go for 5G. Still using @Airtel_Presence as secondary sim.
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Jatin Ghediya
(@ghediya_jatin) reported
Wrostless network ever @reliancejio @JioCare even #idea is too much better then this.😓
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gopakumar menon
(@gopakumarmenon) reported
I asked to PORT my number from Jio and this is the reuslt. They are willing to disconnect my service. What a Care @reliancejio @jioNoCare @JioCare
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varun shah
(@shahvarun) reported
@HathwayBrdband plz try n understand tht ur team is willing to resolve the issue by charging a shifting fee for your mistake.. that too after paying an installation fee and getting a substandard router which cannot catch signal beyond 10ft #fail cc @Airtel_Presence @JioCare
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Amit
(@abansal115) reported
@MukeshAmbanima @reliancejio @JioCare complaint for Internet not working resolved just now & resolution time > 24 hours.(Was raised yesterday on 27 Feb at 3 pm).Please extend my plan validity for 1 day and customer should not suffer because of late complaint resolution.
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Ankit Singh
(@ankitsingh4061) reported
@reliancejio Do you’ve any family or group plan for Mobile users? Please DM for same As I’m just done with awful service by @VodafoneGroup worst is I am their customer for like last 17 years.
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Devansh Jalan
(@jalan_devansh) reported
I have paid the installation amount on 24th jan but still there is no reponse from jio about the installation. I have made several complaint still their is no solution @JioCare @JioNews @reliancejio
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Anuj Jain
(@anuj_aj07) reported
@JioCare Either install it today or cancel it. If enginner can do today i can continue otherwise pls cancel it.