Reliance Jio outages and service status in Santa Cruz, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Santa Cruz, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Aug 27, 4:58 PM GMT+5:30.
- Internet (67%)
- Wi-fi (12%)
- Phone (10%)
- E-mail (8%)
- Total Blackout (3%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Santa Cruz, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 28: Problems at Reliance Jio
Reliance Jio is having issues since 12:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Santa Cruz, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
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Internet | 1 day ago |
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Mumbai
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Internet | 1 day ago |
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Mumbai
|
Internet | 2 days ago |
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Mumbai
|
Internet | 2 days ago |
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Mumbai
|
Internet | 2 days ago |
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Mumbai
|
Internet | 4 days ago |
Nearby cities with recent reports
15 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Santa Cruz, Maharashtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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Anil J. Chanchani (@chanchani_) reported from Mumbai Suburban, Maharashtra@JioCare Why Company is holding a Customer's Rs 10000/ deposit lying without any interest
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Manav Kejriwal (@KejriwalManav) reported from Mumbai, Maharashtra@JioCare Saket CHS, Santacruz West. JioFibre not working since 3 days. Everyday the technician is promising to resolve the next day, but no resolution. Unexpected from Jio. Please assist immediately. Mumbai 400054.
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Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare No one has called me no technician has visited and issue is resolved wow you guys are amazing all companies should learn this skill from you without calling/visiting customer and addressing their concerns to resolve issues!
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare one thing is for sure will never port to @reliancejio as their executive couldn't call in more than 5 days. It's their 5g service
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Shashikant Pandey #CRPF (@CAMANDO007) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Do we have any network issue at Vakola Datta Mandir Dmello Comp. Last few days network and calling capacity of Jio getting worst. Could you pleas make some alternate arrangements or let know to port out if you not able to provide solutions.
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UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra@JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks
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Mihir Pandya (@mihir_kp) reported from Yashodham, Maharashtra@JioFiberVoice @JioCare cant access Jio fiber internet and could not run diagnostics check, please help
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Sonia Notani (@sonianotani) reported from Mumbai Suburban, MaharashtraNo customer care number. Emails got a few holding replies and then no replies. This is a critical service for us!! @reliancejio @JioCare
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PRANOY CHAUAAN (@PRANOY_CHAUAAN) reported from Mumbai Suburban, Maharashtra@SardarSomdeep @JioCare @Airtel_Presence God Knows now what and when would jio commercially start 5G for everyone - my phone model on the other hand supports more bands then required like Millimetre Wave , which would never connect coz they use MM WAVE to interlink towers
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Hitendra (@hd_hitendra) reported from Mumbai Suburban, Maharashtra@JioCare pls arrange a call from your team for jio tv..... I couldn't find the option for closing of scheme and initiating the refund for #fiber. Pls help.
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shah (@shah7543) reported from Mumbai Suburban, Maharashtra@reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet
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Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, Maharashtra@JioCare need to connect to customer care
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Sethu Nair (@snair700) reported from Mumbai Suburban, Maharashtra@JioCare What a ****** network. When your recharge expires all network go slow specially the data network.
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Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra@reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response
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Indian (@Ankit28789794) reported from Yashodham, Maharashtra@reliancejio @JioCare @JioSaavn Feedback: caller tunes sound quality is very very poor, users loves to set up their loved tune but caller tune sound quality is super poor than the actual sound. It is disappointing, please see if you can improve in that section. Thanks
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare I think this 15 times I have forwarded my house details... Why the same sop has been following? Can't you come here and check network
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Tripurari Pathak (@Pathak67k) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare your network gone crazy....i received at least 16 calls from different state including 2 calls from J&k. Everyone is saying that I called them but how ?? I am in a meeting with peoples and my mobile is on table, no one using the how can I make call ??
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Mitesh Saraf (@miteshsaraf78) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare Hey when is #Mumbai getting #5G really sick of this useless currant network 😡
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Anil (@Alwaysanil_) reported from Mumbai Suburban, Maharashtramy jio fiber is not working i also complained and booked for engineer service but still no response received. @JioCare @JioFibre @reliancejio
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SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra@JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Nihar Ranjan Ojha (@NiharRanjanOjha) reported@JioCare @JioCare responded with requested details over DM. Looking for a resolution, not this polite conversation.
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Govind Sharma (@begovind) reported@reliancejio @JioCare : This is limits of callousness, I need you to cancel my order and initiate refund, looks like it is beyond your capabilities to do a simple installation. Very well done, congratulations on building a "great" ecosystem !! @trai
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keshav goyal (@amangoyal65) reported@jiocare not reply receive i raise complaint multiple time
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Sannu81 (@sannu1981) reported@JioCare never every take jio fibre ,i had issue with wi fi in jio router,raised complain after multiple attempt,engineer was assigned for today morning 11am, ny 11 i gets sms that problem is resolved remotely, though issue is same. they are fooling the customers @jio
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Chandan Rai🇮🇳 (@chandanrai1123) reported@reliancejio When will service team visit?? How much more time required to provide service
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Saranga J Goswami (@sarangajyoti) reportedPaid 6 months’ advance for Jio AirFiber, but the service has been down since 12 August 2026. Despite repeated complaints, no service engineer has visited for over two weeks. Payment taken, service denied, support unavailable. Restore the service immediately and refund/extend the validity for the entire outage period, or I will escalate the matter to the National Consumer Helpline.@reliancejio , @RelianceJioCare @InfocommJio
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Vaibhav Goel (@jus_being_urslf) reported@Airtel_Presence @airtelindia after dozens of calls and emails to customer care, and multiple visits to Airtel store by my parents and friends, and an unresolved issue, you lost a customer that stuck with you for more than a decade to @reliancejio
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Vijay Shukla (@VijayShukl70154) reported@JioCare All standard SOPs mentioned in your app have been followed. I have been trying this from yesterday every 6 hours. Still issue is unresolved. Send a representative ASAP Or I will switch to some other provider.
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Himanshu Gotra (@HimanshuGotra) reported@reliancejio @JioCare You claimed the ₹15,834 was adjusted in my bill, but I never received or benefited from this amount. I’ve already clarified this, yet there’s still no response. Please stop closing the case with incorrect information and resolve this urgently.
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Ashish Sharma (@ashishsharma_og) reportedIt’s been more than 2 days since my JioFiber connection stopped working, and there’s still no clear update on when it will be fixed. I’ve already checked my own setup and the connection is fine. The issue appears to be with the Jio hub/network, yet the customer care team has no clear answer or timeline. It’s causing me serious inconvenience, and despite repeated follow-ups, I’m getting no proper solution. Honestly, this is one of the worst service experiences I’ve had with Jio. I expected much better from a company like Reliance. Getting the worst service experience with the Jio @JioCare