Reliance Jio

Reliance Jio Outage Report in Santa Cruz, Mumbai Suburban, State of Mahārāshtra

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Santa Cruz, State of Mahārāshtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Santa Cruz, Mumbai Suburban, State of Mahārāshtra 01/25/2026 21:45

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Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Santa Cruz, Mumbai Suburban, State of Mahārāshtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Internet
IndiaMumbai Wi-fi
IndiaMumbai Internet
IndiaMumbai Total Blackout
IndiaMumbai Phone
IndiaMumbai Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Santa Cruz, State of Mahārāshtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • kanhaic Kanhai Chhugani (@kanhaic) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio does not seem to be serious about combating spam SMS. This is the response of over 20 complaints. Dear Customer, Reference your DND SR # SR00000WWE05, the reported call/SMS details were insufficient for taking further action. #ShameOnYou #fail #spamsms #stopspamsms

  • ashokshinde2011 Ashok Shinde (@ashokshinde2011) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Kiran vishay from your network team didn't given me proper solution and he closed my complaint without revolving it Call time - 2.40pm today

  • opindia3 O P Gupta (@opindia3) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio worse network near Bandra court, ONGC area

  • SudhirSarnobat Sudhir (@SudhirSarnobat) reported from Mahadev wadi, State of Mahārāshtra

    @themahavir @reliancejio Reliance-Customer-Service is an oxymoron…!! I thought you knew that..

  • ashokshinde2011 Ashok Shinde (@ashokshinde2011) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare I had already done it at jio service center

  • balbalajibala Balaji Nadar (@balbalajibala) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN Customer care least bothered to sort issues..telling me to switch to other telecom @reliancejio @Airtel_Presence

  • Rohan16182663 Rohan Pawar (@Rohan16182663) reported from Mumbai, State of Mahārāshtra

    But here no network at all.. Y'all seriously need to work on this or else I need to change my Jio number. @reliancejio

  • Parth_Shahh TheLazyAthlete (@Parth_Shahh) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare my phone number is blocked can't even make the call to the customer care! Have recharged for the entire year!

  • sagar_dodhia Sagar Dodhia (@sagar_dodhia) reported from Mumbai Suburban, State of Mahārāshtra

    Hey @JioCare why have you removed tower from Santacruz East,I want to port it to jio but can’t because there’s no network in our area

  • jain07india Anil Jain (@jain07india) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio @JioCare @mins There is very bed service of ur jio at zaveri Bazar no net very poor quality of single n call drop again n again kindly improve ur service

  • ansarij03929220 ansari javed (@ansarij03929220) reported from Thāne, State of Mahārāshtra

    @JioCare Jio closed kr do sir nhi ho saketa h to every time ya kro o kro like this tell not solve problem

  • ansarij03929220 ansari javed (@ansarij03929220) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Boss already before give my location and address also u r team is not working properly only time that s way do properly work and read msg after any thing tell why every time laying telling

  • himaltewari Himal Tewari (@himaltewari) reported from Mumbai Suburban, State of Mahārāshtra

    trying to get a broadband connection from Jio for the last 3 weeks-it has been a horrible experience@Ashok Towers. I had Tatasky broadband come in and install the same service in less than six hours! Jio gigafiber not fairing well. @JioCare @RelianceJioCare @JioGigaFiber #tatasky

  • balbalajibala Balaji Nadar (@balbalajibala) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio @JioChat My no 9323860315 not yet activated from customer care..very bad service.. should I switch to @VodafoneIN or @airtelindia

  • Pattraje RajeshPattani (@Pattraje) reported from Mumbai Suburban, State of Mahārāshtra

    Are you also going the vodafone way @reliancejio @JioCare Sick & tired of your network

  • AjayGup71743282 Ajay Gupta (@AjayGup71743282) reported from Mumbai Suburban, State of Mahārāshtra

    @PMOIndia @reliancejio @airtelindia @Idea @VodafoneIN dear sir this to inform you that we talk about digital India but I am Sorry to tell you that we are the voter of Raebareli is not getting network of any tele company from 3 months

  • TonesInAction Tones (@TonesInAction) reported from Mumbai Suburban, State of Mahārāshtra

    Jio your internet data sucks it keeps buffering m,Mr.Mukesh Ambani you should not venture into in new Mobile work.Till u don't fix this.@reliancejio @JioCare @Jio_Ambani

  • ansarij03929220 ansari javed (@ansarij03929220) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Boss my handset is ok only particularly time problem Facebook and YouTube buffering watsp ok day time not problem only night time handset only night problem why not problem day time my handset dont anything laying tell first u r network chk than after tell my handset ok

  • ganeshprab Chowkidar Ganesh Prabhu (@ganeshprab) reported from Thāne, State of Mahārāshtra

    Hi @JioCare , I'm facing network issue at my location. Not able to browse internet at the speed that i would always. Network quality is poor from past few days. Kindly help. @reliancejio

  • Rohan16182663 Rohan Pawar (@Rohan16182663) reported from Mumbai, State of Mahārāshtra

    Well @reliancejio this is seriously not done ! Here in Worli..I have got absolutely zero network on my Jio simcard. Even in being such an open place , there is no network at all. I habe to rely on my friend's hotspot every damn time. In other places it works well , No doubt.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • keagansequeira Keagan (@keagansequeira) reported

    @JioCare terrible experience while porting to Jio. @reliancejio

  • satyasethi SATYARANJAN SETHI (@satyasethi) reported

    @reliancejio Always buffering content. No one is coming for service. SERVICE ID- SR000019DMN1

  • VNegi39 Vipin Negi🇮🇳 (@VNegi39) reported

    @JioCare what's the process of no. Porting Frustating from airtel support @Airtel_Presence Didn't want to continue with airtel

  • bhargavram114 Bhargava rama (@bhargavram114) reported

    @JioCare please contact me I'm trying to contact customer care using 198. not able to connect customer care, already DM'ed my details

  • lovesrivastav0 Love Srivastav (@lovesrivastav0) reported

    @JioCare this is a fraud by your company, I need resolution today only otherwise I will be complaining in consumer court this time. I have already wasted a lot of time on your pathetic service.

  • BHARATP18810881 BHARAT PARMAR (@BHARATP18810881) reported

    @JioCare I am facing very poor network speed at my location. No one is listening my genuine complaints. Jio personnel as well as Jio chairman Mukesh Ambani also forgot the values established by Late Shri. Dhirubhai Ambani. Your customers must be provided appropriate services.

  • RahulBatra186 Rahul Batra (@RahulBatra186) reported

    @reliancejio @_MukeshAmbani I have been facing severe network problem with my Jio Number. I have also complained to Jio customer care many times. But this issue has not been fixed. Missing my important, emergency calls . Please help. @TRAI

  • indianzaika Sachin Sangtani (@indianzaika) reported

    @JioCare Jio Account No 200171039024 Landline not working since last 3 months Complained so many times but the problem haven't been solved Broadband connection some times it works while sometimes it don't Kindly solve the problem Sachin Sangtani 9109109106

  • AnmolSh25663009 Anmol Sharma (@AnmolSh25663009) reported

    Dear @JioCare kindly improve network speed issue in 274305.

  • mohitsood7 mohit sood (@mohitsood7) reported

    From last 45 days Internet Services are not wrkng #airtelblack postpaid. 5 complaints in 45 days no resolution. Amazing services airtel congratulation. . Each complaint closed without resolution. @airtelindia @reliancejio