Reliance Jio

Reliance Jio Outage Report in Santa Cruz, Mumbai Suburban, State of Mahārāshtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Santa Cruz, State of Mahārāshtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Santa Cruz, Mumbai Suburban, State of Mahārāshtra 03/19/2026 14:05

March 19: Problems at Reliance Jio

Reliance Jio is having issues since 05:50 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Santa Cruz, Mumbai Suburban, State of Mahārāshtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai and Thāne.

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City Problem Type Report Time
IndiaMumbai Phone
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Santa Cruz, State of Mahārāshtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • meghajain919 megha jain (@meghajain919) reported from Thāne, State of Mahārāshtra

    @JioCare i am not able to make any voice call. I think i have done wrong recharge. Can someone change my recharge plan please. call me at 9354322852. Need to speak to customer care urgently.

  • Dipudadude Dipesh Patangia (@Dipudadude) reported from Mumbai Suburban, State of Mahārāshtra

    Raise complaint ask for 30 days close it on day 20 Repeat that is the game of never ending 30 days @VodafoneIN is playing with us. If I try to Port to @JioCare the Suspend the service till the time the port code expires. Can't port for 6 months.

  • yashlovesu86 om namah shivay!! (@yashlovesu86) reported from Mumbai Suburban, State of Mahārāshtra

    8329358821 @JioCare @reliancejio Unable get network last few days post recharge as well. Kindly let me know what's the issue or how to reset

  • mayurbiyani29 Mayur Biyani (@mayurbiyani29) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio when is ur network going to reinstate again.. Its becoming worst day by day...!!

  • Arun39870556 Arun (@Arun39870556) reported from Mumbai, State of Mahārāshtra

    @JioCare poor service you don't hav courtesy to reply my issue #poorservice

  • rpfwrbct Sr.DSC/MUMBAI/W.R. (@rpfwrbct) reported from Mumbai Suburban, State of Mahārāshtra

    @WesternRly @KartikSinghvi17 @PiyushGoyal @PiyushGoyalOffc @Indianrailway18 @PMOIndia @MumbaiPolice @CRailwayMumbai @TRAI @rsprasad @Idea @idea_cares @reliancejio On the given complaint RPF staff checked the said place and also made inquiry with other official but not gathered any information about any such mobile. However Staff advised to keep tab with and arrange to return the mobile, if found.

  • iamsubhamstark STAЯK ⎊ (@iamsubhamstark) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio literally I'm getting so much data throttling issues while using data, can't explain. Just because of this problem I might switch to other carriers, seriously. Cause I can't afford paying and getting slow speed, very pathetic 😔

  • jemin93 Jemin Ashish Patwa (@jemin93) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare But there is no solution being given. My phone settings are fine I need your network team to visit the area. Everyone using jio in my society is fed up of this situation.

  • abedi75 Amit Bedi (@abedi75) reported from Mumbai Suburban, State of Mahārāshtra

    @nayanp21 @xdadevelopers After @reliancejio coming telecom has been worse in #India everywhere call drop & bad data network . You get what you pay for #cheap

  • Arun39870556 Arun (@Arun39870556) reported from Mumbai, State of Mahārāshtra

    @JioCare my number 9324175773 unable to get any network in my house location. Customer service doesn't help. Fed up of ur poor and pathetic service. It's been week still no sign of improvement. If u really pls give call after 7 pm #poorservicejio.

  • ar4chaudhary AbdulRaheman Chaudhary (@ar4chaudhary) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @DoT_India @NKDAS_SAIL Call drop problem in my office

  • Dipudadude Dipesh Patangia (@Dipudadude) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN Just let me go to @JioCare i beg you please let me port out peacefully I am tired of your never ending 30 days network maintenance.

  • swaraj1983 Swaraj Shetty (@swaraj1983) reported from Mumbai Suburban, State of Mahārāshtra

    @idea_cares @Idea @AdityaBirlaGrp @VodafoneIN want to report a pathetic experience I had with the idea vodafone network while on roaming in the us. They put a fraud charge and disconnected the phone for a month. And the customer service agents have no idea Hello @reliancejio

  • baluadhitya balakrishna yanampally (@baluadhitya) reported from Mumbai Suburban, State of Mahārāshtra

    Quit jio number @reliancejio the most worst network in Mumbai....So many times we reports to customer care but the are not respond..... So I think quit the Jio number....

  • ostwalking2 Bhavesh S. Ostwal (@ostwalking2) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio My Dad has been waiting for JIO Fibre since it was announced. Temporary bhi koi aur service avail nahi karne dete....Yaar ab toh JIO Fibre laga do

  • SheuliS sheuli sanyasi (@SheuliS) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @reliancejio Asked your installation team for 6 months Silver plan connection and got a bronze connection. And now your customer service can't do anything about it! A mistake from your team and I am left with a wrong plan!! #RelianceJio #jiofiber #CustomerExperience

  • Udaykyadav64 Uday Yadav (@Udaykyadav64) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Repeatedly requested for assistance regarding network issue in my residing area from last 1 year, but no soltuion till date has been given...!!!

  • jemin93 Jemin Ashish Patwa (@jemin93) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare I am hearing this answer since 10 months again and again. I can’t bear with this low network connectivity. I ported 5 numbers at my home just because I thought it’s really good but now I am literally fed up of this pathetic situation.

  • iRimjhim Rj ❣️ (@iRimjhim) reported from Mumbai Suburban, State of Mahārāshtra

    Hey @JioCare Early in the morning I returned back to Mumbai from Thailand and since then my jio sim is not working. I searched for d network manually, did switch on n switch off several times but of no use. Please do something as this number is very important for me!

  • IAmKaranSehgal Karan Sehgal (@IAmKaranSehgal) reported from Mumbai, State of Mahārāshtra

    @reliancejio @JioCare fix your shitty app

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • mndwivedi99 Muktesh Nath Dwivedi (@mndwivedi99) reported

    @JioCare Actually I as a customer am sorry 😞 I would never have recharged my no yesterday if I'd known that even the customer support officers aren't gonna talk properly.😶 Duhh! Who'd talk about the issue of own when gonna end up UN-HEARD. 💐

  • Biswojit1437 Biswojit Pradhan (@Biswojit1437) reported

    @reliancejio Why jio net is very slow and network down every day evening to midnight please fix this problem immediately otherwise we can switch my number other telecom network because my location Airtel network is very good

  • PravinMK24 Pravin Kulkarni (@PravinMK24) reported

    @JioCare Hey can’t you see my service request is pending ??

  • Ankit16902891 Ankit (@Ankit16902891) reported

    I have faced this issue twice. And now its third time. V poor performance. If this continues I will be forced to switch my network.@JioCare

  • Mahayajula Ganesh Sharma (@Mahayajula) reported

    @JioCare @_MukeshAmbani My issue has already been addressed by ur twitter team as per your satisfaction but not to my satisfaction. Not once but couple of times. Now, I do not wish to get into such pathetic situation once again. May be ur top management taught to behave like this.

  • ISHWARANSHUMAN ishwar anshuman (@ISHWARANSHUMAN) reported

    @JioCare It has been more than 6 months No one heared my problem so now No excuses please. Thanks.

  • RahulBa76703300 Rahul Baria (@RahulBa76703300) reported

    @JioCare hello Kindly help me out. Every night at 12 20 am data get renewed. But as of 28th March it didn't..... Help me out plz

  • siddharthavats siddhartha vats (@siddharthavats) reported

    @SujitDe66617897 @reliancejio Worst jiofiber services..don't get trapped

  • Biswojit1437 Biswojit Pradhan (@Biswojit1437) reported

    @JioCare We are already 10 times take this process but our problem is not solved all times you need jio number,alternative number and postal address but you not work anything and not solved why we mention our number because this is not only my problem it's our area problem jio net is slow

  • Jit87007510 Jit (@Jit87007510) reported

    @JioCare poor service....