Reliance Jio

Reliance Jio Outage Report in Santa Cruz, Mumbai Suburban, State of Mahārāshtra

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Santa Cruz, State of Mahārāshtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Santa Cruz, Mumbai Suburban, State of Mahārāshtra 01/19/2026 11:45

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Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Santa Cruz, Mumbai Suburban, State of Mahārāshtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai and Thāne.

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City Problem Type Report Time
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Phone
IndiaMumbai E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Santa Cruz, State of Mahārāshtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • metaxkar_mumbai keepbuzzing (@metaxkar_mumbai) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Jio fibre connection is down for more than 5 hours and the slot provided for technician is after 2 days..is this the quality of service now we have to live with ?

  • srjadhav71 santosh Jadhav shree pratishthan Ngo MD Maharshtra (@srjadhav71) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio Very bad network face i am in chinchpokli Mumbai-400012 This issue is not solve 2year ago, customer care told me your area no towers jio, so not solve problems jio company, i told public pls don't purchase jio sim card

  • RajSapkaal राजू सुरेश सपकाळ जय श्री राम जय शिवराय (@RajSapkaal) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio What is the Problem with yours Network these days unable to Connect calls? Most of the time robo caller tells number is busy & receiver is not aware whether he/she received a call.

  • RSA_2908 Rosh (@RSA_2908) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Half of the time even if I have full network ... The person calling me gets the announcement of number switched off ! Other days are like I am testing network. if I am connected to the person on other end of the phone!! Sim change , New 5G phone still same no resolution atall.

  • SanjayRatnani12 Sanjay Ratnani (@SanjayRatnani12) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare this problem I went to my nearest customer care center where my problem was further escalated and told you to talk to customer care representative we are unable to help you

  • iamSR_Mumbai i_amSureshRathore (@iamSR_Mumbai) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio one Krishna Yadav sales person enters our house as technician to check Jio router against a complaint & gets us pay 4 new router, while the real technician team on checking reports all fine only wire to be mended. Kindly refund our money & take action against Krishna

  • srjadhav71 santosh Jadhav shree pratishthan Ngo MD Maharshtra (@srjadhav71) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio Very bad networking this company

  • navin1900 Navin (@navin1900) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio @JioFiberChennai most dumb customer care every experience after so many tweets are asking me in private message what the issue is ? #jio please organise some training for these nerds … they need to be guided how to communicate with customer

  • LiveFromALounge Ajay Awtaney (@LiveFromALounge) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio @JioCare my corporate phone connection seems to be disconnected. Not sure why. Please fix it…

  • shah_ds Darshan Shah (@shah_ds) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio @JioCare how conveniently does your customer care disconnect the call saying "transferring your call to senior executive" when they cannot solve a certain issue. Call back will be appreciated to solve the issue and not exploit loyal customers.

  • NihalManer Nihal Maner (@NihalManer) reported from Thāne, State of Mahārāshtra

    @JioCare @reliancejio I am facing call mute issue from so many days, also contacted in my jio app but still problem is same, if my issue will not resolved then i have to port my number in another service provider, please check

  • AaravSingh98 impressionist 18 (@AaravSingh98) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio @JioCare very very bad network at bharat diamond bourse bkc bandra next to DHIRUBHAI AMBANI SQUARE cant even work depending on your network plzz help or we switch to another provider

  • deepjain___ boeing_beast.6633 (@deepjain___) reported from Mumbai Suburban, State of Mahārāshtra

    @motorolaindia hey! When are you releasing latest 13 update so we can use 5G band. I've got the 12 update and started using 5G but network is so stuck. Even due to that I can't use my 4G data too. Am totally doing flight mode ON/OFF +100 times a day. My 5G network is by @JioCare

  • flashesthoughts Bindu re (@flashesthoughts) reported from Mumbai Suburban, State of Mahārāshtra

    What nonsense... Again and again i have to switch from @airtelindia Network to @reliancejio @JioCare

  • PRANOY_CHAUAAN PRANOY CHAUAAN (@PRANOY_CHAUAAN) reported from Mumbai Suburban, State of Mahārāshtra

    @Aaditya71247306 @geekyranjit I am waiting for @JioCare to switch me to 5G network

  • Sky_88150 $un/£ (@Sky_88150) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare After multiple calls and follow up Still issue not resolve..

  • akasharma83 Akash Rajkumar Sharma (@akasharma83) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare which network to connect in #Singapore

  • MeSawardekar SD 🇮🇳 (@MeSawardekar) reported from Mumbai Suburban, State of Mahārāshtra

    Still the problem hasn’t been solved & I am without my mobile number for last 6 days now. Being my primary number, I m not able to receive any imp alerts or any bank or CC OTPs since last 6 days now. @JioCare @reliancejio

  • urmish_ub Urmish Basu (@urmish_ub) reported from Thāne, State of Mahārāshtra

    @JioCare Still no delivery of SIM. Such pathetic service.

  • Nikunj19031289 Nikunj (@Nikunj19031289) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare please check this network issue problem with jio

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • naveensawlani Naveen Sawlani (@naveensawlani) reported

    @JioCare Will you please be honest now and tell me whether or not my request/issue will be resolved. If yes then give me a concrete timeline and date so that I don't have to trouble you again and again for small thing. Please don't waste my time anymore. It has been more than 3 weeks now.

  • SinghAnkit301 Ankit Kumar Singh (@SinghAnkit301) reported

    All this started @reliancejio @airtelindia Concept of 28 days is 365/28 = 13 bills /per year It's means when you pay for 28 days then in one year you will be paying 13 bills per year Why this If network speed is slow who responsible for this Recharge price increase day by day why

  • CertainSoul Loosu Paapa ☘️ (@CertainSoul) reported

    @JioCare As if you all gonna solve the problem huh

  • sumittomar1126 sumit tomar (@sumittomar1126) reported

    @reliancejio NEVER GO FOR JIO bcz- WORST NETWORK ,SPEED &SERVICES ,NEVER HELP CUSTOMERS ,LIERS & CHEATERS ,180 DAYS NEVER COMPLETE AS "SINCE MAY 2018 TILL TODAY " ,NEVER TOOK COMPLAINT IF U FACING NETWORK PROBLEM SAY "FIRST USE INTERNET",ALWAYS SAY "TEMPORARY CONGESTION OF 24*7 PROBLEM"

  • sumittomar1126 sumit tomar (@sumittomar1126) reported

    @reliancejio @jiogames NEVER GO FOR JIO bcz- WORST NETWORK ,SPEED &SERVICES ,NEVER HELP CUSTOMERS ,LIERS & CHEATERS ,180 DAYS NEVER COMPLETE AS "SINCE MAY 2018 TILL TODAY " ,NEVER TOOK COMPLAINT IF U FACING NETWORK PROBLEM SAY "FIRST USE INTERNET",ALWAYS SAY "TEMPORARY CONGESTION OF 24*7 PROBLEM"

  • Vivek68735239 Vivek (@Vivek68735239) reported

    @JioCare I have DM my numbers.. pl resume the service

  • Dxt_shubh Shubham dixit (@Dxt_shubh) reported

    @JioCare @reliancejio Pathetic customer care. One of the poor jio team an email dropped two days back is still unanswered @relianceindltd

  • igauravsinghk GauravSingh Kushwaha (@igauravsinghk) reported

    @JioCare I think nothing could be worst and fraudulent than this.

  • Kausani_Ghoze Kausani Ghosh (@Kausani_Ghoze) reported

    Did not receive any call from anyone for installation even after escalation. It is rescheduling on its own. Very poor service @JioCare @reliancejio

  • 22Sandhiya Sandhiya 22 (@22Sandhiya) reported

    @reliancejio Jio is cheated my recharge plan ,,,,,complaint call not response cheated jio 😡😡😡😡😡😡😡😡😡😡😥😓😭