Reliance Jio Outage Report in Santa Cruz, Mumbai Suburban, State of Mahārāshtra
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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours in Santa Cruz, State of Mahārāshtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (54%)
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Total Blackout (15%)
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Wi-fi (14%)
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Phone (12%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Santa Cruz, Mumbai Suburban, State of Mahārāshtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Wi-fi | |
| Mumbai |
Internet | |
| Mumbai |
Internet | |
| Mumbai |
Wi-fi | |
| Mumbai |
Internet | |
| Mumbai |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Santa Cruz, State of Mahārāshtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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Ganti M S Rao
(@ganti_rao) reported
from
Mumbai, State of Mahārāshtra
@JioCare 7992498856. Recharged on 14 May, 2021 04:23 PM. No internet. Unreliable connectivity. Pl check and help us.
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Rahul Bajaj
(@iamrbajaj) reported
from
Mumbai Suburban, State of Mahārāshtra
@airtelindia why is your service down in these times. Most of the other networks are working fine. We have a team who works round the clock in this pandemic to help out people and we are dependent on a strong mobile network and internet. #Airtel #pathetic #nonetwork @reliancejio
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Punit Sheth
(@PuNiT84) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare This i am hearing with your customer care since past 3days...my registered number is 9819283377
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P
(@RKREALTO) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare @reliancejio @DoT_India dear sir facing call drops and voice break of incoming and outgoing at thakur village Kandivali East Mumbai 100 times complaint but no action taken by jio team jio should refund money if there network not proper
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Aditya Sood
(@AdityaSood_) reported
from
Mumbai Suburban, State of Mahārāshtra
Who they are: JIO What they provide: NETWORK OUTAGE Completely frustrated with @JioCare. This is the 5th time in the past 10 days or so that there has been a network outage with each lasting on an average for about 10-12 hours. PIN CODE: 400060 #Jio #JioCare
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Punit Sheth
(@PuNiT84) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Plz help me to escalate this issue...i did not expect this from a private brand like Relience JIO
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Punit Sheth
(@PuNiT84) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare its been 3days since i am facing Fiber internet issue...ur service engineer was saying backend team will take 4-5 days to resolve. He offerred to do the work in private. Do i pay him extra to get my internet started ?? @Airtel_Presence
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santosh yadav
(@Itsyadavsantosh) reported
from
Mumbai Suburban, State of Mahārāshtra
Dear @JioCare @reliancejio can port number to other networks service because of your poor quality networks..
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Volney Myron
(@volneymyron) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare we call the 198 no for complaints/issues & not to hear our postpaid usage, data balance, validity etc. We have the Jio app for that! Either tell us how to skip this unwanted time consuming IVR or pls stop it from your end! It is frustrating to hear that all the time!
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Gaurav
(@thakker5) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio @JioCare @reliancejio for that call we required network which you are failed to provide..! Its took more the. 1 year still no improvement found..!
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P
(@RKREALTO) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio @JioCare @DoT_India when I am at home Thakur Village Kandivali East Mumbai indoor problem in Like voice break & missed call alert not recd call drops incoming and outgoing for both. U know how many times I havecomplained Tilll when When problem will resolved
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Manish Todi
(@manntodi) reported
from
Thāne, State of Mahārāshtra
@JioCare One msg is sufficient for reminder...but in 1 hour 3 3 msg ...it's worst......and we will recharge when we need.. why u r sending mwg again n again .....
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TUSHAR
(@tusharsy) reported
from
Thāne, State of Mahārāshtra
I am not intrested in jio fiber connection not happy with the service may i know what is the process to cancel my free subscription and take that setup box and wifi box not used even a single day the agent who did the sub also dont know the process @JioCare @reliancejio @JioChat
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Punit Sheth
(@PuNiT84) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Does your backend team take so long to resolve the internet issue or your service engineers scare customer to earn extra money ??
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Kimberly Fernandez
(@Kim_Fernandezz) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare are your servers down? I have no network or data connection in Mumbai
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P
(@RKREALTO) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare @reliancejio @DoT_India Due to corona we are working from home now we are facing of all calls incoming outgoing indoor problem like voice break and call drop how many times I have complaints at Thakur Village Kandivali East Mumbai 400101. No action taken by jio. Why.
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Parth Mehta
(@ParthMe72809497) reported
from
Mumbai Suburban, State of Mahārāshtra
Really Bad services from @reliancejio ,since yesterday night ,my jio fiber is down,in my whole residence everyone's Jio-fiber is working except mine,i have advancely paid money for next month,I called the customer care they are like,there is outrage issue,
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Pradip Singh 🇮🇳
(@beingpradysingh) reported
from
Mumbai Suburban, State of Mahārāshtra
.@JioCare & .@reliancejio I have shared details with your team via DM as I am facing issues with my internet & calling capability. Why is there no one to help after taking details from me? Just fake commitment Jio believes in? #RelianceJio #Jio
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karan keswani
(@BeingKarann) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare @JioCare saying sorry & giving excuses through your chatbots wont help. You are frustrating your customers who trusted you. Get me my refund by tomorrow & send me a reply when its done. Pls do not say we are working on priority etc.
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P
(@RKREALTO) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare facing problem like call drops and voice break at thakur village Kandivali East Mumbai 101 no action taken. By jio team complaint so many times
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Piyush Kamdi
(@i_piyushkamdi) reported
Dear @reliancejio @JioCare, Have you really bid the highest in the latest spectrum auction? Because even your 4G is not working on the pace you claim to be. Needed to recharge @airtelindia number at last.
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Ritwik Sarangi
(@Ritwik007) reported
from
Arun Arekar -residence, State of Gujarāt
@JioCare no customer care support on this number 18008969999. My fiber is down from 3 days. Unable to get register my complaint. Please help My contact number 8002780026. My prepaid Jio Number- 2653558655
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സർബത്ത് ഷമീർ
(@Iamsarbath) reported
from
Sholinganallur, State of Tamil Nādu
@JioCare @reliancejio kindly help us to get out from this mess. Give us a broadband connection
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Ramakrishna Muthyala
(@Ramkysvu) reported
@JioCare Going to register a complaint against you, if not resolved issue or refund
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Rajiv Burman
(@RajivBurman12) reported
@JioCare 2 days ago, I complained about the issue I am facing. And also I have shared all the details but still the issue hasn't been resolved. I am still facing same problem. I am sorry to say but this is very poor service by u. i am very disappointed.. Plz do something @JioCare
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অৰুণাভ
(@Arunav48008004) reported
@JioCare @reliancejio worst ntwrk service at Demow 785662 Assam... plz explain the reason ..asap
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Anshika Agarwal
(@Anshika10663246) reported
@JioCare cannot provide any good services ever ........ complaining in customer care never helps ........ useless services..........cannot help ever facing internet issues from last 2 days
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Ankur Moulik
(@ankurmoulik) reported
@JioCare by mistake. I recharged my account again. Please help me out. I wanted to recharge it on another number.
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Ram Kumar
(@Ramggoel) reported
Jio network down for last 2 days..Internet not functioning.....voice is unclear....will jio compensate by extending the expiry date? What about loss in urgent communications? @reliancejio
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Pratik Poddar 🇮🇳🇮🇳🇮🇳🇮🇳🇮🇳
(@pratik_poddar) reported
@JioCare No solution yet..