Reliance Jio

Reliance Jio Outage Report in Santa Cruz, Mumbai Suburban, State of Mahārāshtra

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Santa Cruz, State of Mahārāshtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Santa Cruz, Mumbai Suburban, State of Mahārāshtra 02/18/2026 14:50

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Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Santa Cruz, Mumbai Suburban, State of Mahārāshtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai and Thāne.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Wi-fi
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Wi-fi
IndiaMumbai Wi-fi
IndiaMumbai Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Santa Cruz, State of Mahārāshtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • Raghhu_visu Raghu (@Raghhu_visu) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare. I have pinged a day before but you only people are not ready to reply.this the kind of service you people are going .what kind of customer service is this

  • vijay15219 Vijay Khandare (@vijay15219) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare (SR00001FHHAD)This is my request number, I had given Jio Fiber connection cancel request on 22/11/2022 Today is exactly 11 days, but till now there is no reply, Jio Fiber service is very poor.

  • surajpandeyad suraj pandey (@surajpandeyad) reported from Thāne, State of Mahārāshtra

    @JioCare issue still happening

  • venkateshn94 व्यंकटेश नाईक (@venkateshn94) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare The team who came to check the 5G network, came with the non 5g device to check.!!

  • Raghhu_visu Raghu (@Raghhu_visu) reported from Mumbai, State of Mahārāshtra

    @JioCare what kind of company you people are running .inspite of me complaining no body responds.I highly recommend anybody not to get service if jio pay

  • pravasibaba Umesh G (@pravasibaba) reported from Mumbai Suburban, State of Mahārāshtra

    @airtelindia @Airtel_Presence not working in chembur area since the last one month, Its time for #airtel to improve network before proving #5G Time to move to a different provider @reliancejio

  • MerulVora MERUL RAJESH VORA (@MerulVora) reported from Mumbai Suburban, State of Mahārāshtra

    Low network range @JioCare

  • KeniaPrashant Prashant Kenia (@KeniaPrashant) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare I have recharged on 2nd December for plan 395 but my 5g unlimited data is not working nor showing up on the app. I was using the 5g unlimited on the earlier plan which was the same ₹395. Tried calling on customer service but to my was unable to get any resolve.

  • ScarfaceVarun Varun Nair 🇮🇳 (@ScarfaceVarun) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @JioFiberVoice @reliancejio I need my STB and Remote which is 4+ yrs old exchanged. STB has a lot of loose connection issues. And the remote buttons don't work well.

  • Meet_Miteshmj Mitesh (@Meet_Miteshmj) reported from Mumbai Suburban, State of Mahārāshtra

    @JioMart_Support @reliancejio @jagograhakjago still no update.. just auto response of relentless working for resolution

  • vijay15219 Vijay Khandare (@vijay15219) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare I have given jio fiber connection cancellation request on dt.22/11/2022 but I am surprised till now no reply from jio team.(SR00001FHHAD)Jio Fiber team needs to improve their service.

  • with_yogesh Yogesh Patil | योगेश पाटील 🇮🇳🙃 (@with_yogesh) reported from Thāne, State of Mahārāshtra

    Too much network issue in ghansoli please solve @JioCare

  • styammm Mishra (@styammm) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare whats wrong with jio network from last few days I got updated with 5g network in Mumbai Churchgate and later on the network is too volatile and I have been facing network issue and what 5g is this with no speed please look into the matter!

  • surajpandeyad suraj pandey (@surajpandeyad) reported from Thāne, State of Mahārāshtra

    @JioCare Already mentioned that there is speed issue can you please resolve......

  • surajpandeyad suraj pandey (@surajpandeyad) reported from Thāne, State of Mahārāshtra

    @JioCare Already mentioned that .. speed issue

  • Pikiri Selvan Issac செல்வன் (@Pikiri) reported from Mumbai Suburban, State of Mahārāshtra

    Dear @JioCare @reliancejio I received a sms for 5g services So I did a recharge of 239 got the plan But still the network is showing as 4g Kindly suggest

  • Raghhu_visu Raghu (@Raghhu_visu) reported from Mumbai, State of Mahārāshtra

    @JioCare my current plan expires in 10 days I always recharge the plan before 10 days .But this time I recharged for 1499 plan which will be active in another 10 days.I don’t want that plan.I want to cancel it

  • ganeshchoudha12 thxhxy (@ganeshchoudha12) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio @JioCare i have 5G phone. But 5G is showing but not working

  • sobo25 Mithila Apte (@sobo25) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio @JioCare internet is down for 4 days now, without any sign of resolution. Pathetic service and no information being given as to when your engineer can solve the problem.

  • nroy4u Niladri Sekhar Roy (@nroy4u) reported from Mumbai Suburban, State of Mahārāshtra

    Bots bots everywhere Not a person to speak Suggest all my friends to avoid @reliancejio Jiomart as there are only bots in their call centers & its a vicious cycle then the phone got disconnected abruptly. Want to return Order ID: 16701307960087272A No help @BandBajaateRaho

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • SIDDHARTH9SINGH Siddharth Rathore (@SIDDHARTH9SINGH) reported

    @arbindjnu @JioCare Yeah I know brother. I have jio no. So I want to help from jio otherwise I will change my network operator

  • awadh014 Awadh Joshi (@awadh014) reported

    @NSEIndia Please Get a better internet service provider, i suggest @reliancejio They have very good reliable service. @NSEIndia Please Consider the same

  • vaibhav251280 Vaibhav Chavan (@vaibhav251280) reported from Panvel, State of Mahārāshtra

    @JioCare network issue, unable to browse, getting slow speed,

  • DaynialChhanty1 Daynial Chhantyal (@DaynialChhanty1) reported

    @reliancejio Stop using Jio Customer service is very poor. Pissed off with jio. Specially jio fibre.

  • NITESHK13206209 NITESH KUMAR (@NITESHK13206209) reported

    @reliancejio Jio network is very bad at Chandmari motihari bihar. Call is disconnected during talking. Plz pay attention.

  • Sagarsrk11 SAGAR GUPTA (@Sagarsrk11) reported

    @JioCare is the worst service provider tht's Y I raised for cancellation but now they r NOT ready for reverse pickup Bokaro, Jharkhand Jio is worst Req. No. -SR000013U3YZ. I raised req. 10 times they cancelled every time, 😠 Give my money back take ur useless box.

  • ankit_mzn Ankit Sharma (@ankit_mzn) reported

    @JioCare Poor net unable to use jiofi. Device showing blue signal light. Can you please look into this.

  • Mickeys05 Mickey (@Mickeys05) reported

    @asubff4726 @JioCare Little too much help with all the scheduled timings. Your engineer came and saw where the router was supposed to be installed and then they left. Oh btw, I just got a mail and sms for another timing...lol All for a new connection, this is a start btw.

  • __IneedTherapy RGB-RG (@__IneedTherapy) reported

    hello @jiocare i would just like to bring this up from everyones side that ur network is garbage and that ur suppurt team is rubbish and with that filthy whatsapp bot u guys really need to work urselves up

  • sonuhbk_tweet Prashant Jain (@sonuhbk_tweet) reported

    @JioCare @reliancejio please have a check on the mobile data speed. It has gone bad to worse these days. Area : Kharadi Pune