Reliance Jio Outage Report in Santa Cruz, Mumbai Suburban, State of Mahārāshtra
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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours in Santa Cruz, State of Mahārāshtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (60%)
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Wi-fi (13%)
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Phone (13%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Santa Cruz, Mumbai Suburban, State of Mahārāshtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Total Blackout | |
| Mumbai |
Internet | |
| Mumbai |
Internet | |
| Mumbai |
Internet | |
| Mumbai |
||
| Mumbai |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Santa Cruz, State of Mahārāshtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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NEEL MERCHANT
(@NEELMERCHANT87) reported
from
Mumbai Suburban, State of Mahārāshtra
@fiber_jio @JioCare @reliancejio New routers available but not being upgarded to customers with continuous issues 2 devices out of5 connect on black routers. Engineers want us to give up old subscription & reapply new con so new deposit & 4 old deposit we have to run behind Jio.
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Bhumika Thakkar
(@bhumika_t) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare That is because of your network, I don't have any alternate number
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Soham Misra
(@misra_soham) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare did a big mistake of switching from @Airtel_Presence Xtremefiber to jiofiber... in merely just 4 days I regret my decision pls help me cancel my 12 months postpaid plan...@Airtel_Presence pls help me get onboard again ... missing fast internet speed already
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Ekta A Thakur
(@ektat) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioChat @reliancejio My elderly aunt Savitri Thakur’s Jio connection is out of order for a few days. Her Jio Fibre No. +912235588543. Please fix it urgently
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Sumeet Shetty
(@bodykiks) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Hi I have a @airtelindia @Airtel_Presence connection and would like to port this current airtel service to jio service. #MNPSUPPORT as I have no Airtel network at my location 🎈. Kindly help..
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ruggedblack
(@ruggedblack) reported
from
Mumbai, State of Mahārāshtra
@reliancejio it's been 10 days I am facing issue making calls and receiving calls on my mobile phone. The phone shows full network bar with 4G+ data but neither the calling works neither the data. Raised complaint twice but customer service is not able to sort the issue.
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Gorakh Sutar
(@Gorakh_Mh) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio @TRAI no network in Jio show full network but unable to call & net use
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Anonymous
(@Anonymo020) reported
from
Mumbai, State of Mahārāshtra
@JioCare I have done double recharge bymistakely on my jiofiber, can you please pause one of the recharge and resume it from another month as it is just waste as of now. @JioCare kindly help
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Soham Misra
(@misra_soham) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare did a big mistake of switching from @Airtel_Presence fiber to jiofiber... in merely just 4 days pls help me cancel my 12 months postpaid plan...@Airtel_Presence pls help me get onboard again ... missing fast internet speed already
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Sapio Sikhni
(@SapioSikhni) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare once again there is no network on your jio fiber at Godrej Prime Chembur ID 400127357165.I called, sent a DM but nothing since evening. Claiming to be fibre and most if the time not there it's ridiculous. You guys should be take to court. @MukeshAmbanima @Pravirkumar15
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maverick_sri
(@sri_maverick) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Thanku for replying, I hope u understand my frustration, after a hard days wrk we get home to no WiFi and tv, it’s terrible, I pay u hard, so I expect prompt services, hope I’m clear @reliancejio
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Bhumika Thakkar
(@bhumika_t) reported
from
Mumbai Suburban, State of Mahārāshtra
.@JioCare has gone from bad to worse! I so regret porting @reliancejio
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Anand Trivedi
(@AnandTriv) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare @amanmalhotrax @airtelindia isn't ready to issue me porting number as my sim isn't working and I can't send sms to 1900. I visited gallery today as well. I reached 15 minutes before closure, they said it's closed. When I showed the timing on their own website, they asked to come tomorrow
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Anupa Shah
(@anupashah) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare doesn’t care a damn!
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ruggedblack
(@ruggedblack) reported
from
Mumbai, State of Mahārāshtra
@JioCare it's been 10 days I am facing issue making calls and receiving calls on my mobile phone. The phone shows full network bar with 4G+ data but neither the calling works neither the data. Raised complaint twice but customer service is not able to sort the issue.
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Anupa Shah
(@anupashah) reported
from
Mumbai Suburban, State of Mahārāshtra
Want to test your pateince ? Call @JioCare SICK and tired of @reliancejio @JioCare customer service. Worst service ever ! After 5 mins they automatically cut your call and no call back! Needless to say no grievance redressall! Ugh!!!
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Anupa Shah
(@anupashah) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare definitely doesn’t care a Damn!
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Rakesh Jain
(@RakeshJ46670716) reported
from
Mumbai Suburban, State of Mahārāshtra
My alternate contact number is 9594641772 ,my issue reliance international roaming refill done on jio number 8169936891 on 19th July,. Phone not working internationally refund my money...@JioCare @reliancejio @TheMukeshAmbani
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maverick_sri
(@sri_maverick) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio I have both WiFi and cable tv with jio, if WiFi does not work my tv does not work, registered complaint, he says it will take 24 hrs to check, what nonsense is this, so @reliancejio should my house be without tv for 24 hrs, is this the solution,
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Anupa Shah
(@anupashah) reported
from
Mumbai Suburban, State of Mahārāshtra
So @JioCare “promises” to take care of my issue by sending three diff technicians home with no approximate time or date specified. So seems I’ll be sitting at home for the next 2-5-10 days waiting @reliancejio ? #worstcustomerservice
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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shivani pandit
(@shivanigirija) reported
@JioCare could you please explain what is the meaning of live stream not available due to restricted digital rights?DD sports is a free channel how can you restrict it?your customer support is telling to install new app and pay subscription ! but why !!!!
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Vishwanath Upadhyay🇮🇳
(@vishu272) reported
from
Noida, Uttar Pradesh
@JioCare is sometime ridiculous.. Suddenly fibre goes down
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Nisarg Joshi
(@NisargJ77688375) reported
@JioCare Still issue not resolved. Is this your policy that you would delay in picking up the devices and then will delay the refunds and by then will earn from your so-called one month trial deposit ? Is it the reason? We are totally disappointed. @reliancejio
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🔔MB BHANU🔔💕 ˢᵛᵖᵒⁿᵐᵃʸ¹²🔔💥
(@BHANUPRASADHFM1) reported
No.1 worst network ra pumka @reliancejio
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nitin gaur
(@nitinkumargaur) reported
Bakwas customer service. I did a huge mistake to mnp from @airtelindia to @reliancejio
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Parvesh Anand
(@Anand10Parvesh) reported
@reliancejio @JioCare @netplusofficial what is this going on am a customer of net plus and Jio is recently launched in my area and the Jio employees are cutting the wires of net plus so that they can attract us to get connection of Jio..is this the way to get customers?by harras?
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Dibyajyoti sahu
(@Dbyajti45) reported
@JioCare @aaqibbmirr Slow net @reliancejio
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Rajesh D. Hajare RDH
(@RDHSir) reported
@reliancejio has been the WORST NETWORK PROVIDER in India. I mostly need not @reliancejio internet when in WiFi, but when needed in rare cases, it never gives proper coverage... Internet to door ki baat hai.. Having only 2 signal bars!! SHAME ON #Jio! @JioCare
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Akash Thapa
(@skythapa007) reported
@snotyal19 @JioCare No bro, I have applied for cancellation of Jio fibre. Don't need this stupid Service.
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Dibyajyoti sahu
(@Dbyajti45) reported
@JioCare Aah worst net provider