Reliance Jio Outage Report in Santa Cruz, Mumbai Suburban, State of Mahārāshtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours in Santa Cruz, State of Mahārāshtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at Reliance Jio
Reliance Jio is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (60%)
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Wi-fi (15%)
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Phone (13%)
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Total Blackout (9%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Santa Cruz, Mumbai Suburban, State of Mahārāshtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Phone | |
| Mumbai |
Internet | |
| Mumbai |
Internet | |
| Mumbai |
Internet | |
| Mumbai |
Internet | |
| Mumbai |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Santa Cruz, State of Mahārāshtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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Asif
(@as_uchiha) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare @highspeedION why did you delete messages you sent? Please contact me to resolve. You delete messages when you cannot resolve the issue. Wow! I hope problem is clear and you don't think I want to purchase some service. I just want a connection which allows online gaming
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khan mifta
(@khanmifta634) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio @JioCare Can't brows network and call getting trouble this jio nwtwork in nityanand nagar ghatkopar mumbai 400086 Plzz fix this immediately 9022218766
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Asif
(@as_uchiha) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare @highspeedION FYI - static connection is not required if you plan to play in circles like you did last time. Get mature to not reply the same and let engineers handle the issue.
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Dharmish Shah
(@shahdharmish) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare I have internet connection up for renewal. Is jio interested in onboarding new customer for jiofibre? 500 meters radius from my building has jio fibre. But my building does not hv.
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Amit Parekh
(@Amitparekh24) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio @JioCare Dear JIO user your Document verification is pending please call our customer service at 7718317258 your service will blocked within 24 hrs.Thank you.... Im receiving such msgs and call from unknown no. Is it true or some fake scam going on.
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Prathamesh Garge
(@prathameshgarge) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio @JioCare i have changed my sim to esim , all process is done its been over a week ESIM verification is also done, but still i am getting automated calls about verification 5 times everyday , please stop it or ill change it to another service provider it’s irritating.
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Tanmay Bhatt
(@Mechanitarian) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare @ConsumerCourt_ @TRAI It has been over an hour where I have responded to your reply. But there's no reply still from Jio. Is this treatment going to continue?? As a customer will ever get a response with resolution?? Its frustrating now!
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Aayush Matkar
(@AayushMatkar04) reported
from
Thāne, State of Mahārāshtra
I would sincerely like to thank @reliancejio for absolutely worst internet connection you just can't game on it constant ping spikes . Ruined my whole stream
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P
(@RKREALTO) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare @reliancejio @DoT_India dear sir now I am facing problem of incoming if anyone tries calling me than is listening that my number is switch off or not reachable. Why is problem. Is increasing
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vp
(@Jasoliyavipul1) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Problem not solved
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Aayush Matkar
(@AayushMatkar04) reported
from
Thāne, State of Mahārāshtra
NEVER BUY JIO FIBER OR ANY JIO PRODUCTS ABSOLUTELY WORST CONNECTION UNPREDICTABLE PING HICCUPS . WASTE OF MONEY .MTNL IS MORE RELIABLE THAN JIO FIBRE . TO ANYONE I RECCOMENDED JIO FIBER I'M SORRY BUT IT'S THE WORST @JioCare
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Vinod Yadav
(@Vinis258) reported
from
Mumbai Suburban, State of Mahārāshtra
@Airtel_Presence what a lovely way to talk to your customers knowing that u don't gave enough competition now. Good one team airtel for being so rude and looting us. @reliancejio pls do something and come out with better plans to shut their mouth and stop their arrogance
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Bhumika Thakkar
(@bhumika_t) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare DM says tried to contact but couldn't, that's the exact issue I am talking about
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ashok yadav
(@drashok143) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare @reliancejio @RelianceJioCare pls note that I m consistently facing network issue and hv escalated this issue with cust care too...kindly look into it and resolve..
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Fully vaccinated DM 🇮🇳
(@DKMCooper) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare I paid 6 months' advance for JioFiber. Yet, my connection has been disconnected. Please help.
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Tanmay Bhatt
(@Mechanitarian) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare @TRAI @ConsumerCourt_ It has been an hour and still Jio customer care people has kept phone on hold. Is someone going to act on this or not? Vodafone Idea has much better customer service than Jio Postpaid. It seems I did a mistake by porting!
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Tanmay Bhatt
(@Mechanitarian) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare from last 30 minutes my call has been kept on hold by the customer care executive. Is this how you treat your customers? Don't you have any value for customer's time?? I didn't expect this from jio postpaid services! @TRAI
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Dhaval Goradia
(@DhavalO2) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio Incoming & Outgoing calls are Stop working frequently.... having full network and call from Airtel is working from same device.
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Being Mitesh
(@mitesh2312) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare What kind of pathetic service ur Providing??Engineers don't understand anything..waste of time..sales person never be on time..I booked jio fiber on 8th August but no response till date..Reliance company is "Jack of all trades, master of none" shamless NO0000I9PIYB
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Padmakar Kanchan
(@padmakarroxx) reported
from
Mumbai Suburban, State of Mahārāshtra
Worst service from @JioCare
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Parveen Taj
(@parotaj82) reported
@JioCare not at all happy with services. I have been billing cx for more than a year. Data got over before a month. Raising complaint at customer care is big task.none helped in anything. Not resolved
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Bharath
(@Bharath42310011) reported
@JioCare How can I raise a complaint in jio for jio fiber related issues. Customer care said they cannot raise
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Bikash
(@Bikash85679380) reported
@JioCare Why this ticket getting closed again and again without any resolution? Thats a cheating to customer.
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saravanan subramanian
(@saravanan091085) reported
@reliancejio Hi guys , Customer Support very worst if any issues
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Aditya Patel 🇮🇳
(@addypatel_com) reported
Worst service alert 🛑🛑🛑 @reliancejio is trying to rollout 5G service but I am feeling sad to say, they don't even have better 4G service right now. Area/Location: Sola, Ahmedabad. @JioCare Kindly look into it, else my current month postpaid bill will be on your head + MNP.
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Shitikarsh Shah
(@shitikarsh) reported
@reliancejio why do you slow your data between 12:00AM to 1:59AM????
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Safikur
(@iam_safikur) reported
@reliancejio @JioCare @JioFiberVoice Worst, I've recharged my prepaid fibre for 999(includes OTT apps) not even a single application is working ! what you guys are doing ?
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Crystal Duty
(@Bchduty) reported
@NandhanVenkade1 @JioCare Message this tech guy @roy_cybertech on TWITTER he recently reviewed my account when support services aren't responding and it was successfully reinstated
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Prashant Hanwate
(@Prashantalien) reported
@JioCare I don't believe this... Your @reliancejio network is going to worst day by day. Total west of money. I am going to change my opretar Hee Dear @airtelindia can you provide a good and Healthy Network Please
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Saikat
(@Saikat50600038) reported
@reliancejio now time is coming to permanently leaving from jio. India no 1 fraud company... They cut our pocket with huge amount recharge & no service... Internet totally shutdown.. I am going to port into Airtel.. Thankx jio for your pathetic service 🦵🦵🦵