Reliance Jio

Reliance Jio Outage Report in Santa Cruz, Mumbai Suburban, State of Mahārāshtra

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Santa Cruz, State of Mahārāshtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Santa Cruz, Mumbai Suburban, State of Mahārāshtra 02/03/2026 18:35

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Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Santa Cruz, Mumbai Suburban, State of Mahārāshtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai.

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City Problem Type Report Time
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Santa Cruz, State of Mahārāshtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • amulrathi Amul Rathi (@amulrathi) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Got the message that appointment is in 10 min at 16:00, I'm home, let's see if your service agents are coming or not.

  • vaibhav0205 Vaibhav Bhargava (@vaibhav0205) reported from Mumbai, State of Mahārāshtra

    @reliancejio Hi my jio fiber connection is down since last 1 hr - Navi Mumbai .. #JioFiber #connection

  • Singh_Madhukar Madhukar Singh (@Singh_Madhukar) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Seems almost everyday your services are down in Borivali West Eksar. Planning to change service provider.

  • _kandalgaonkar Jatin Sanjay Kandalgaonkar (@_kandalgaonkar) reported from Mumbai, State of Mahārāshtra

    @JioCare still no service!!

  • Meghuu Megh (@Meghuu) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare should start sending messages that “internet is now “available” for 3 hours so use as much as you can” instead of saying that service in temporarily unavailable every day as the outages and service disruptions are happening way too frequently If @JioCare does care!

  • Shivamsinghyoga Shivam (@Shivamsinghyoga) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare request arise on 27 may till now my problem not resolve If jiofibre can't provide service please let me know I will switch to Airtel fibre Request -SR00001BACNO

  • JoeprakashN Joeprakash Nathaman (@JoeprakashN) reported from Mumbai Suburban, State of Mahārāshtra

    Is there problems with @VodafoneIN and @reliancejio network in mumbai?? Therz call drop umpteen times today.

  • r4riteshin Ritesh Sharma (@r4riteshin) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio I'm having a very bad experience from the day 1 with you services. The entire 6 month advance has been taken and no one is responding for the installation since yesterday. Order # NO0000LSOI6V

  • Dheerain1980 dhiren (@Dheerain1980) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare No one responding, really poor poor service I should have opted for @airtelindia instead of JIO

  • Dheerain1980 dhiren (@Dheerain1980) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Again since morning my network is down what is going on I really not able to understand and never is your engineer available????really pathetic service.

  • sagarchavan1988 Sagar (@sagarchavan1988) reported from Mumbai Suburban, State of Mahārāshtra

    The frequency at which @JioFiberVoice @reliancejio @JioCare has outages and that too for long hours , will surely make people rethink choosing it as a internet service provider, including myself.

  • KINGOFICE4 Hemanshu K Jethwa (@KINGOFICE4) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio Hey My Internet Is not working From Yesterday. I called Customer care. Technical Eng Slot Book for 11 am, got confirmation also but later It got changed to 2000 hrs. Kindly Reimburse Me one day Internet In my account No. 2235671629. Called CC also.

  • amulrathi Amul Rathi (@amulrathi) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio @RelianceJioCare service number SR00001AVTDL waiting for resolution since last month, service number CO0000M9DHTH, waiting since month for resolution, raise the case at appellate Maharashtra, they also aren't able to fix it. What's wrong?

  • manntodi Manish Todi (@manntodi) reported from Thāne, State of Mahārāshtra

    @JioCare What automatically.....that is system which is manage by people so why u put this typenof harrsing in system and now u told automatically...stupid answer

  • amulrathi Amul Rathi (@amulrathi) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Still no resolution, no one has contacted or came to solve the problem. How long do I need to wait?

  • DjRax1993 Rax (@DjRax1993) reported from Mumbai Suburban, State of Mahārāshtra

    Worst customer service @reliancejio

  • mudittater mudit tater (@mudittater) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio one of the worst network in Mumbai. Time to mnp in @airtelindia

  • amulrathi Amul Rathi (@amulrathi) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio @RelianceJioCare @JioCare no solution till now on my complaint, horrible service from you guys.

  • JoeprakashN Joeprakash Nathaman (@JoeprakashN) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Please get network sorted soon instead of sending template messages over DM

  • _kandalgaonkar Jatin Sanjay Kandalgaonkar (@_kandalgaonkar) reported from Mumbai, State of Mahārāshtra

    @JioCare No network from the last 10 hours all the others in our society they have proper network

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Aninda03461639 Aninda (@Aninda03461639) reported

    @JioCare @Jiofiber @reliancejio You have the worst team on the ground. Raised a connection request on 5th April. On the 6th morning the representatives came and I paid for a Jibernet plan for 3 months. Since then, it's been 2 days there is no one came to install the set top box.

  • anubhav_behera Anubhav Behera (@anubhav_behera) reported

    @JioCare I want to avail the services of jio fiber at my home in Bhubaneswar, Odisha. However, I’m being charged additional Rs 800 for wiring charges by the local jio employees. Please help

  • somnathchaudh11 somnath choudhary (@somnathchaudh11) reported

    @reliancejio @JioCare If postpaid customer facing issue then what to do prepaid customers.

  • apandey448 abhishek pandey (@apandey448) reported

    @JioCare Yes, you must work to resolve the issue, because your employees at JC level doesn't.

  • pride_sanatani Tillu Tivadi (@pride_sanatani) reported

    @reliancejio Hi sir, I am post paid customer of Airtel and wish to port in JIO as post paid customer.  To avail the waiver of security diposit i am trying to claim gold pass. I am corporate employee and trying to get gold pass using my corporate mail id but not getting OTP to verify.

  • Aninda03461639 Aninda (@Aninda03461639) reported

    @reliancejio @JioCare @jiofiber I have been escalating this issue since day before ysterday with multiple customer and senior reps. and everytime it's getting postponed by 2 more days. What sluggish system! Shame that you cudn't install a set top box when already paid in advance!

  • bhupps007 Bhupendra Singh Bora (@bhupps007) reported

    My jio mobile no 08088096637 is showing - pls enter a valid mobile no while I m trying to recharge it. Last recharge done in the month of Nov 22. Kindly help @reliancejio @JioCare

  • RahulSh13 Rahul Sharma (@RahulSh13) reported

    @airtelindia no reply yet in last 15 hours. When I am calling your representative again and again, it feels like i am the service provider and @airtelindia is customer. Looks like i would need to get my refund and move to @reliancejio .

  • dnbmayank Mayank (@dnbmayank) reported

    My jio fiber number +91 6573551641. I am unable to use the internet as there is an outage. The problem is that it's happening every other day. In one month's plan,outage is 10 days. @JioCare @reliancejio

  • fantasylisa05 𝐃𝐚𝐟𝐧𝐞❥︎🦋 (@fantasylisa05) reported

    Network is terrible in my grandma home wtf 😑 @JioCare worst network ever