Reliance Jio outages and service status in Santa Cruz, Maharashtra
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Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Santa Cruz, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 10, 3:41 PM GMT+5:30.
- Internet (58%)
- Wi-fi (20%)
- Total Blackout (14%)
- Phone (5%)
- E-mail (2%)
- TV (1%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Santa Cruz, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Santa Cruz, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Airoli, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Total Blackout | 10 hours ago |
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Mumbai
|
Internet | 1 day ago |
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Mumbai
|
Wi-fi | 1 day ago |
|
Mumbai
|
Wi-fi | 1 day ago |
|
Mumbai
|
Internet | 1 day ago |
|
Mumbai
|
Total Blackout | 1 day ago |
Nearby cities with recent reports
25 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Santa Cruz, Maharashtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Mumbai Suburban, Maharashtra@JioCare bad network Network is not working Service is bad
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Pankaj K (@pankajcyberr) reported from Mumbai, MaharashtraInternet not working but green light is there on fiber box. @JioCare How many times will I get internet interruption? Will you refund the amount for downtime?
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Manav Kejriwal (@KejriwalManav) reported from Mumbai, Maharashtra@JioCare Saket CHS, Santacruz West. JioFibre not working since 3 days. Everyday the technician is promising to resolve the next day, but no resolution. Unexpected from Jio. Please assist immediately. Mumbai 400054.
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Vaibhav Gupta (He/Him/His) (@vaibhav30gup) reported from Yashodham, Maharashtra@LnTFinance even after having #DnD activated, still receiving numerous calls for loan offers. Can u please give me an explanation? I raised my concern multiple times with @JioCare and the complaint falls on Deaf years. @TRAI can u take some action. This is a serious violation.
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Arnab Kanti Ghosh (@ArnabKantiGhosh) reported from Yashodham, MaharashtraI have a #jiofiber broadband. But I think the router is bad. Beacause the 5Ghz band is good the whole flat but the 2.4Ghz band is only available when I stand infront of the router. Also no response from the local team. This much bad service is not expected from @reliancejio.
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Vikas Shaw (@VikasShaw16) reported from Mumbai Suburban, MaharashtraMay I know any genuine contact person number I want to install mobile network tower in Mumbai on my rooftop @reliancejio @airtelindia @VodafoneGroup
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@JioCare @reliancejio your Sigma quality will never come.. such a degrade service daily i am facing despite several complaints you are just operating ur AI and phone technology i think u don't have enough tower and service engineer please close my service it's done now
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Naresh Pawar (@Iamnareshp25) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare Pathetic experience facing from last more than 15 days about network issue. Also make complaint no response. Same calling today costomer supporter hold me for senior assistant then disconnected even not connecting me proper. #Shame
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare The day from i port the call.. there is really have some issue. why we are telling you because we are suffering inspite of high charge amount you are not providing single rupee network.. just fed up your service which is not available check my history how many times it's get miss
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SARFRAZ ANSARI (@sarfrazansarii) reported from Mumbai Suburban, MaharashtraHii @JioCare My Phone Is 5G My Jio Sim Is 5g But it not showing 5g Please Help me
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Ajay Awtaney (@LiveFromALounge) reported from Mumbai Suburban, Maharashtra@JioCare when does the service on my postpaid phone resume? Its been 2 months approx and the bills are all@paid (you have a mandate for auto debit). Shall I port the number away?
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CJ (@JagtianiShekhar) reported from Yashodham, Maharashtra@reliancejio @JioCare WIFi issue since yesterday and completely down since yesterday night. Please resolve immediately, thanks.
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LFO Shrey Plays (@shreyplaysYT) reported from Mumbai Suburban, MaharashtraWhat is it with @reliancejio @PlayApex ping problems. Every alternate game the ping is at above 200ms. So annoying nd irritating.
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Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, MaharashtraHow should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare now it's finish.. let's disconnect!! Network is the soul of Mobile device now a days i am carrying body without soul... poor network, poor service 😔 unsatisfied!!
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its me PANKAJ (@sandandstories) reported from Yashodham, MaharashtraI always wonder why people don’t make @reliancejio there first number. It got the answer. It’s a task to get through a real person on the customer care, first they will give you gyaan on what all are included in your plan and then no option to talk to a real person @JioCare
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I’m a Plotta // 100x’er (@PiyushOchani) reported from Mumbai Suburban, Maharashtra@JioCare hello I'm having a lot of call drop issues. I need a replacement sim card and for that I've sent you an email as well
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Kaushal (@kaush31886) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio this is happening second time. Suddenly internet and router stop working. And the best part is JIO service person will attend my request on 15th march? Seriously ? Soo fast ? dominance is dangerous in market ..its true. @HathwayBrdband was better. 😔
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Vinod Yadav (@vsy135) reported from Mumbai Suburban, MaharashtraPathetic service from @JioCare . Went to kanjur jio office (near huma cinema) to get my father's sim changed as existing one was corrupted. Everyone in that lane had electricity except jio store. Jio representative said "meter had been cut down as electricity bill is not paid"
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UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra@JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Ravinder Kumar (@ravikush) reported@MaheshMadhyast7 @reliancejio @JioCare every time new service request generated but refund Dear Customer, Service request no SR000035IZQN has been raised in your account. You will receive an update for this request by 2026-05-12T08:41:43. To track the status of your service requests at your convenience.
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VINEET DWIVEDI (@VINEETKUMARDW17) reported@JioCare troubleshooting steps shared by you in inbox are only for one handset, but the issue is happening with all Jio SIMs and multiple different handsets in our house. Fixing settings on one mobile will not resolve the problem for every SIM. 1/2
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Ravi srivastava (@Ravisri1990) reportedfrustrating is that despite my WiFi being completely disconnected since April 1st, I was still forced to pay the bill. This is absolutely unacceptable and clearly reflects the pathetic level of Airtel’s customer service and commitment towards its user.@airtelindia @reliancejio
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R S SHEKHAWAT (@_RoyalShekhawat) reported@JioCare Hi Gladwin, I have been receiving the same escalation message repeatedly, but there has been no actual progress from your team. This delay for a basic installation is unacceptable and reflects very poor service. Management.
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vsk (@ViveksheelKalia) reported@reliancejio kindly provide good service. There is Internet outage since last Monday. On raising issue. Your backend team closes complaint without solving the problem. Your network team sends false messages that issue resolved. Please help.
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Dilip Patel (@Dilippa69469658) reportedVery disappointed with JioFiber service.Yesterday, your customer care executive confirmed that I only needed to pay the balance amount upgrade to the 100 Mbps plan. I made the payment immediately, but the upgrade still hasn’t happened. Please look into this urgently. @JioCare@
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Dalbir Dahiya (@dalbirdahiya) reported@JioCare Now it’s been 24 days. You are not able to arrange a service support engineer. Please resolve the issue by tomorrow or disconnect the connection
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Gopesh Paul (@IMFlameKing) reportedExtremely disappointed with @JioCare. It’s been over 48 hours since I booked my JioFiber installation, and I’m still waiting. No one has showed up or even bothered to call. Is this the standard of service now? Please look into this ASAP. #RelianceJio @jagograhakjago @nch1915
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Vishal (@VishalA81445932) reported@JioCare No engineer contacted me till now, the service provide has kept his phone switched off. This is pathetic customer service. I am getting this kind of service before even installing the network, what will happen once service starts. @jagograhakjago pls look into this fraud @JioCare
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sanga (@SangmeshMa8920) reported@reliancejio It’s been years since our village has been facing serious Jio network issues. Whenever there is a power outage, the entire Jio signal disappears completely. Despite having a population of over 20,000 people, there is still no proper network infrastructure in place.