Reliance Jio

Reliance Jio Outage Report in Santa Cruz, Mumbai Suburban, State of Mahārāshtra

No problems detected

If you are having issues, please submit a report below.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Santa Cruz, State of Mahārāshtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Santa Cruz, Mumbai Suburban, State of Mahārāshtra 01/19/2026 23:55

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Santa Cruz, Mumbai Suburban, State of Mahārāshtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai and Thāne.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Phone
IndiaMumbai E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Santa Cruz, State of Mahārāshtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • omtjmd om tiwari (@omtjmd) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio @JioCare Dear Jio team in my building basement ground floor there is no network of jio even single points and we are facing very difficulty to make call do needful and install network booster on urgent basis 235 jmc house zaveri bazar mumbai 2

  • Jasoliyavipul1 vp (@Jasoliyavipul1) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare bharat diamond bourse bandra kurla complex bandra east Mumbai 400051 network is very poor no internet no call

  • bhaveshkhanted Bhavesh Khanted ( Jain ) (@bhaveshkhanted) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio facing issue in network, call drop, suddenly network disappears, even change the sim, but same problem , call gets disconnected, how to solve this ?

  • nikhilRC nikhilRC (@nikhilRC) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @reliancejio what is bad is the phone network bars show full range but still I am not able to receive calls or make calls

  • v_k_bhatia VKB (@v_k_bhatia) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @Airtel_Presence data services not working in Khar West Bandra West Mumbai area

  • VikaeshD letsDoIT (@VikaeshD) reported from Thāne, State of Mahārāshtra

    @JioCare @reliancejio my fibre is not working from past 3days and i lodged complain vide SR00001H29MT and a technician Asif Ansari visited on 28th Jan but forgot to bring the wire and hence said to come today. entire day passed by and nobody turn up so far! Jio is heading where?

  • viralmehta799 viral mehta (@viralmehta799) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare We only get " We understand your concern "but even after 1 year issue is not resolved. We blame govt for giving monopoly to certain players

  • ankitshah04 ankit shah (@ankitshah04) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare pls downgrade the plan to 199 in postpaid as need to recharge other prepaid . This is due to your issue and not mine. Why should I pay 400 extra for this need revert asap

  • suryasrinath suryasrinath (@suryasrinath) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @TRAI I had a very bad experience with jio broadband, no response from customer care there is no voice helpline. The service is out of order for the past two weeks.

  • ankitshah04 ankit shah (@ankitshah04) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare wanted to change pre to post and then go for family post paid plan itd been 4 visit to jio store matunga mumbai still not done. Now 1 postpaid upgraded from 199 to 599 other prepaid validaty over. Still no solution

  • im_bhushan2018 BHUSHAN (@im_bhushan2018) reported from Thāne, State of Mahārāshtra

    Since there's no response to the above complaint, I believe that customer respect is a last priority of @JioCare . Also, there's no luck on Request number SR00001GW3TU. Hence, I'll port my number to Airtel on 19th February giving enough time to porting process before plan expiry.

  • vivekkalani03 Vivek KALANI (@vivekkalani03) reported from Mumbai Suburban, State of Mahārāshtra

    Dear customer, we are facing a temporary service interruption in your area since *24-01-2023 09:56 AM*, due to which services for your JioFiber Service ID *2235058713* may be affected. Down since a day and got a message now it will be down till tomorrow @reliancejio

  • Harshal_Tank Harshal Tank (@Harshal_Tank) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare today the JioFiber was down. Please stick to your own deadline for the repair/maintenance/upgrades. Mumbai and 2023 but the ****** service from almost every player continues.

  • nikhilRC nikhilRC (@nikhilRC) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @reliancejio first it was the mobile, now the jio fiber, every second day internet vanishes and every time the problem is from back end, with internet out for more then 12 hours how are the kids going to attend online asses and how can any one WFH. Compl no SR00001GZAN6

  • suryasrinath suryasrinath (@suryasrinath) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare I had a very bad experience with ur marketing team of hennur project. In fact the response was like insulting Will u pl get in touch with me to have the feedback

  • omtjmd om tiwari (@omtjmd) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare still no update on our issue

  • suryasrinath suryasrinath (@suryasrinath) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare we are in khiranagar nabard park Santacruz Mumbai, there are about 60 to 70 jio broadband connections. Most. Of the time the service is out of order. No response from your representatives. We have decided to disconnect the service enmasse. Totally dissatisfied

  • devarshibarot28 Devarshi Barot (@devarshibarot28) reported from Mumbai Suburban, State of Mahārāshtra

    If Possible kindly help me connect with a higher management or corporate office who can take some action. This issue is there since past 3 weeks. I've installed Twitter just bcaz of this. @JioCare

  • wanderer_8 Shubham (@wanderer_8) reported from Mumbai Suburban, State of Mahārāshtra

    WtF @JioCare @reliancejio @JioFiberVoice not working in my building for past 2 days and no response yet

  • ankitshah04 ankit shah (@ankitshah04) reported from Mumbai Suburban, State of Mahārāshtra

    @jiocare last 5 days have been waiting for this to be solved. And top of it the store person puts the blame on me. What service is this

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • DhanoriaAashish Aashish Dhanoria (@DhanoriaAashish) reported

    @JioCare Please be informed-Your engineers visited till date are rude, unqualified to be called engineers and useless creatures.

  • Mkc2k17 manjeet chaudhary (@Mkc2k17) reported

    @JioCare I am facing all kind not issue

  • Stibboo Abdul Shahanad (@Stibboo) reported

    @JioCare You use our service or not, but pay us regularly. Is this what you call India's premium experience? @reliancejio @TRAI

  • GuyHasManyNames Lalit Singh (@GuyHasManyNames) reported

    @JioCare Just like you tried last month but cudnot fix it and closed the ticket without any confirmation.

  • bhanupratapagr_ Bhanu Agrawal (@bhanupratapagr_) reported

    @JioCare So for a complaint raised on 8th, you have scheduled an engineer visit for 12th? 4 days of no connection? For god sake, I work from home

  • nileshmasalia નિલેsh (@nileshmasalia) reported

    @JioCare Jio Fibre in Borivali West LT Road Dwarkesh society Mumbai Trying to contact local jio officials but no response. Jio Fibre application is not customer friendly as it is not able to solve specific issues.

  • AasraaPSurendra Aasraa Surendra (Venkat) (@AasraaPSurendra) reported

    @JioCare @reliancejio My problem was not solved. May i know when will my problem will be solved.Already your team told us they will give update about this problem . But I did not get any info regarding this . When will I get ?

  • DasguptaSamik Samik Dasgupta (@DasguptaSamik) reported

    @reliancejio @TRAI I think jio have a policy for breaking commitments.After logging surrender request within 247 TS they stopped the service but after giving 3 time commitment to take device back everytime they failed.Strong policy.

  • chiragnowhere Chirag Shah (@chiragnowhere) reported

    @JioCare @MumbaiPolice how to stop builder spam callers who have circulated my mobile private number and sold this as data base and now calling atleast 10 times a day as spam. I am harassed by these callers at any given time of the day. Please help me

  • MuktawatKumar SatishKumarMuktawat (@MuktawatKumar) reported

    @reliancejio facing the same issue as of two days before of no internet please fix it at an earliest