Reliance Jio Outage Report in Santa Cruz, Mumbai Suburban, State of Mahārāshtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours in Santa Cruz, State of Mahārāshtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at Reliance Jio
Reliance Jio is having issues since 04:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (60%)
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Wi-fi (15%)
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Phone (12%)
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Total Blackout (10%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Santa Cruz, Mumbai Suburban, State of Mahārāshtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Internet | |
| Mumbai |
Wi-fi | |
| Mumbai |
Wi-fi | |
| Mumbai |
Wi-fi | |
| Mumbai |
Internet | |
| Mumbai |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Santa Cruz, State of Mahārāshtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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Isht Deo Prasad Rai
(@idprai1953) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Hope so, but in any case it’s very slow.
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गणपतसिंह राठोड़ अरणू
(@RathoreGanpat) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio nrework issue
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APAK
(@abhyk86) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio there not been one call since morning on which I could speak properly. Every call either got disconnected by itself or the opposite person cannot hear me or my voice is completely cracking. At first I thought could be problem wit my phone but everyone is facing same
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Vinod Yadav
(@Vinis258) reported
from
Mumbai Suburban, State of Mahārāshtra
@Airtel_Presence what a lovely way to talk to your customers knowing that u don't gave enough competition now. Good one team airtel for being so rude and looting us. @reliancejio pls do something and come out with better plans to shut their mouth and stop their arrogance
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Bhavna Balakrishnan
(@Bhavna__B) reported
from
Mumbai Suburban, State of Mahārāshtra
Hey @JioCare ! We haven’t had internet for the last 2 days in Our building. The customer care has no clue when someone will come and fix it. Internet issues are usually sorted in a few hours and this has been going on for more than 48 hrs. Can someone look into this? #urgent
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milan Patel
(@patelmj) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio have tried getting a jio fiber connection for our building and after several phones letters over the past 2 years no response. So much for so called jio service. All talk no service
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Raghuveer
(@Straying_mind) reported
from
Mumbai Suburban, State of Mahārāshtra
Have never started anything as much as I did my @JioCare’s wifi router which is blinking red since morning. @airtelindia as usual ur 4g works worse than GPRS
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Rahul Bharadwaj
(@RahulBh54365971) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Fibre Id 400128488493, just 1 mnth back taken connection. Net down lodged complaint call local jio person. Very rude no response and till no one visited to resolve. Not expected from Jio very bad.
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Dhaval Goradia
(@DhavalO2) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio Incoming & Outgoing calls are Stop working frequently.... having full network and call from Airtel is working from same device.
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Volney Myron
(@volneymyron) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare @JioCare pls look at the DM’s I’ve been sending you since 2 months! And I have just got 1 reply every time! Absolutely pathetic customer service!
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APAK
(@abhyk86) reported
from
Mumbai Suburban, State of Mahārāshtra
The @reliancejio network is pathetic since the past one month. I really regret porting in from Airtel to Jio. I was very very happy with @airtelindia
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Bheebaram Patel
(@BheebaramPatel) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare @reliancejio There is a network problem since a week please fix the service, not able to call
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Vikas Mishra
(@tiny_spirit_) reported
from
Mumbai, State of Mahārāshtra
@JioCare Not able to talk to any customer care representative facing issue with the setup box. Please check ur DM and help at the earliest
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khan mifta
(@khanmifta634) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio @JioCare Can't brows network and call getting trouble this jio nwtwork in nityanand nagar ghatkopar mumbai 400086 Plzz fix this immediately 9022218766
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Tanmay Bhatt
(@Mechanitarian) reported
from
Mumbai Suburban, State of Mahārāshtra
Dear @DoT_India even though I am complaining regarding my Jio postpaid connection issue, no is bothered from @JioCare to resolve the same. I was told that the issue will get resolved by 25th but still no resolution. What's the use of customer service? @ConsumerCourt_
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Arnavaz Master
(@ArnavazM) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare my official telephone for jio is not working. Pls send someone reliable with ID card to check.
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Jalaj Jha
(@jalaj) reported
from
Mumbai Suburban, State of Mahārāshtra
Today #JioFiber and #JioMobile both had a downtime in my area... no internet since 2:30 pm... Same thing happened on 4th August also... That's 2 days in single month... Time to replace one of them... @JioCare what's your opinion... Which service should I discontinue?
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DG 🇮🇳
(@dhavalgandhi007) reported
from
Mumbai Suburban, State of Mahārāshtra
@TheNetworkWala @reliancejio Have not had problems with speed I get 100 mbps consistently on broadband, but too many and too long service outages are a problem
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Rahul Bharadwaj
(@RahulBh54365971) reported
from
Mumbai Suburban, State of Mahārāshtra
@RelianceJioCare @reliancejio service at ground level bery very bad
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Shaikh Shahid
(@ShaikhS36169311) reported
from
Mumbai Suburban, State of Mahārāshtra
Since I ported my number from Airtel to JIO, I am getting worst network issues. I hardly geting a single network in my phone when I am at home. I live in Malang Gully, Behram Nagar Bandra East 400051(Near Ration-card Office, Next to Huda Masjid). @JioChat @reliancejio
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Ishwar Choudhari
(@IshuChoudhari) reported
@JioCare I am sorry, I want to cancel the connections and please refund the money ASAP.
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Naitikgoyal_09
(@naitikgoyal) reported
@JioCare for my jiofiber connection Mobile no. 9001202114 Unable to browse from last 3 days No engineer visit no communication Really poor service
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Naitikgoyal_09
(@naitikgoyal) reported
@reliancejio for my jiofiber connection Mobile no. 9001202114 Unable to browse from last 3 days No engineer visit no communication Really poor service
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Sujit Nayak
(@sanuzr) reported
@reliancejio Even if you are not making your cell tower operational, you should pay the landlords. What about your commitment? #Jio is so poor that it can’t even pay ? or is #Ambani thinking paying off will take him out of the rich list ?
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।।श्री।।
(@WordsOfShree) reported
@JioCare Thanks for prompt response jio. Please have patience. I am a loyal customer of airtel. I would like to wait for sometime to get my problem rectified. Will follow your procedure if I plan to port my number . Cheers.
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VIKRAM SINGH
(@SaagarSharma17) reported
@JioCare How ridiculous people you are....When we provide the address ..Then you will provide the services for which we have already paid . If you people are unable to give actual service then refund the amount. That's why farmers are against such type of companies
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Rohit singh
(@ROKS10387) reported
@reliancejio @JioCare Everytime I give complaint that my speed is slow the ticket is been closed without my knowledge. I need an upgrad of my modem/router. Past 5 days I am trying to have this fixed but not helpful.
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Peddikupparajesh
(@Peddikupparajes) reported
@JioCare I'm raised a issue one month back that I'm facing slow internet. I request four times port change to other network then jio customer care contacted me and said issue will be resolved, but not resolved. I can't do my office work because of slow internet
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Dishant Arora
(@Dishant_Arora19) reported
@JioCare @reliancejio Paid for a new Jiofibre connection on 7th of Jan. Installation was scheduled on 9th, but no updates yet. Raised requests for last 3 days constantly to get it done but there seems to be no resolution to it. #jiofibre #badservice
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arvind kumar
(@techi_arvind) reported
@JioCare actually I am facing the issue on my Jio number . 1-network coverage 2-downloading speed Kindly resolve this issue .