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Reliance Jio

Reliance Jio outages and service status in Santa Cruz, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 4 outage signals in the last 24 hours around Santa Cruz, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 19, 11:41 PM GMT+5:30.
  • 60% Internet (60%)
  • 19% Wi-fi (19%)
  • 13% Total Blackout (13%)
  • 4% Phone (4%)
  • 2% TV (2%)
  • 1% E-mail (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Santa Cruz, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 20: Problems at Reliance Jio

Reliance Jio is having issues since 12:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Santa Cruz, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, Airoli, and Thāne.

CityProblem TypeReport Time
Mumbai TV 7 hours ago
Mumbai Internet 7 hours ago
Mumbai Internet 12 hours ago
Mumbai Internet 17 hours ago
Mumbai Phone 2 days ago
Mumbai Wi-fi 2 days ago

Nearby cities with recent reports

Mumbai

15 recent signals

7 hours ago
Mumbai Suburban

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Santa Cruz, Maharashtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • Sarvjeet8082
    SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra

    @JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio

  • PiyushOchani
    I’m a Plotta // 100x’er (@PiyushOchani) reported from Mumbai Suburban, Maharashtra

    @JioCare hello I'm having a lot of call drop issues. I need a replacement sim card and for that I've sent you an email as well

  • miteshsaraf78
    Mitesh Saraf (@miteshsaraf78) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare Hey when is #Mumbai getting #5G really sick of this useless currant network 😡

  • KejriwalManav
    Manav Kejriwal (@KejriwalManav) reported from Mumbai, Maharashtra

    @JioCare Saket CHS, Santacruz West. JioFibre not working since 3 days. Everyday the technician is promising to resolve the next day, but no resolution. Unexpected from Jio. Please assist immediately. Mumbai 400054.

  • shah7543
    shah (@shah7543) reported from Mumbai Suburban, Maharashtra

    @reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet

  • volneymyron
    Volney Myron (@volneymyron) reported from Yashodham, Maharashtra

    The worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!

  • dhi_ashu
    Ramdoot Ashu (@dhi_ashu) reported from Yashodham, Maharashtra

    Hey @JioCare I am facing internet related issue from a couple of days contact the customer care but not got any response pls solve the issue @reliancejio

  • impankajengg
    I am Pankaj (@impankajengg) reported from Mumbai Suburban, Maharashtra

    @JioCare I am unable to see Twitter feeds, unable to make whatsapp voice and video calls with jio data from my new phone (1+10T). What's the solution?

  • navinjk11
    nj (@navinjk11) reported from Mumbai, Maharashtra

    @JioCare @reliancejio No response yet to my requests 3rd in the day why so slow ?

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @reliancejio @JioCare it's frustrating time, taking twice the recharge but not given one single improvement in the jio... Everyday we are facing issue! I am not expecting such delay in service from Jio.. the more we raise whistle blow the more you are ignoring us big shame...

  • CoronaRadiata2
    Corona Radiata (@CoronaRadiata2) reported from Mumbai, Maharashtra

    I don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.

  • CelestinPillai
    Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra

    @JioCare Why am I not getting 5G even though it is available at my location? Other users are able to enjoy Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.

  • im_bhushan2018
    BHUSHAN (@im_bhushan2018) reported from Thāne, Maharashtra

    Since there's no response to the above complaint, I believe that customer respect is a last priority of @JioCare . Also, there's no luck on Request number SR00001GW3TU. Hence, I'll port my number to Airtel on 19th February giving enough time to porting process before plan expiry.

  • ArnabKantiGhosh
    Arnab Kanti Ghosh (@ArnabKantiGhosh) reported from Yashodham, Maharashtra

    I have a #jiofiber broadband. But I think the router is bad. Beacause the 5Ghz band is good the whole flat but the 2.4Ghz band is only available when I stand infront of the router. Also no response from the local team. This much bad service is not expected from @reliancejio.

  • yogesh_tadge
    Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, Maharashtra

    @JioCare need to connect to customer care

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare No one has called me no technician has visited and issue is resolved wow you guys are amazing all companies should learn this skill from you without calling/visiting customer and addressing their concerns to resolve issues!

  • anil_anilmenon
    Anil Menon (@anil_anilmenon) reported from Yashodham, Maharashtra

    @JioCare @reliancejio @AndheriLOCA I have 2 personal and 1 Corporate JioFiber internet connection. The internet connection is down on a regular basis. Yesterday the internet service was not available from 12pm to 7pm. Today again there is no internet connection since 12pm

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @JioFanClub @reliancejio I have raised an issue and complaint number was given , without anyone visiting the complaint is closed and I’ve got an sms saying problem resolved. How on earth is it possible to check hardware from the backend pathetic service I must say

  • Pathak67k
    Tripurari Pathak (@Pathak67k) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare your network gone crazy....i received at least 16 calls from different state including 2 calls from J&k. Everyone is saying that I called them but how ?? I am in a meeting with peoples and my mobile is on table, no one using the how can I make call ??

  • CAMANDO007
    Shashikant Pandey #CRPF (@CAMANDO007) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Do we have any network issue at Vakola Datta Mandir Dmello Comp. Last few days network and calling capacity of Jio getting worst. Could you pleas make some alternate arrangements or let know to port out if you not able to provide solutions.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • rohit_koul2007
    Rohit Koul (@rohit_koul2007) reported

    @JioCare hi Team, jiofiber not working from this morning and technician is saying issue with backend. Kindly check. Region- Bohri Anand nagar Jammu 180002

  • ChaudharyRinkus
    rinku chaudhary (@ChaudharyRinkus) reported

    @JioCare Dear Customer, PLAN2BUILD Appointment for your Postpaid JioAirFiber connection with Set-Top-Box ref Order Number NO0001DF2YSQ is scheduled on 19-May-2026 between 15:45:00 - 17:45:00. You will receive an Order completion code after PLAN2BUILD. Why not done today #wrost

  • sau_cfc
    . (@sau_cfc) reported

    @JioCare Internet not working since 7th May 2026 and your engineers are not responding. Without visiting the premises they are rescheduling appointments. Please help.

  • mohit9818
    mohit jain (@mohit9818) reported

    @JioCare no network in my number 9818725903 and others number in my home area PIN code 110094 west jyoti nagar

  • Fcachandansingh
    CA Chandan singh (@Fcachandansingh) reported

    At my home town I have installed @JioCare @reliancejio Airfiber , mostly approx 15 days in a month it doesn't work but due to Postpaid system I have to paid in full. Many times I raised complaint but no action yet. Shud I migrate or shut down ?

  • ShaunKumar9
    Sanu Kr (@ShaunKumar9) reported

    @JioCare @TRAI No reply and solution till date.

  • pratty_prat
    Pratty (@pratty_prat) reported

    @JioCare @OdishaTechnical What about my complaint? It’s the same thing. Bunch of scam artists

  • MdKashf
    MD KASHIF RAZA (@MdKashf) reported

    @JioCare If there no issue from device or wiring and no issue from backend , so where is issue why I cannot use internet,

  • me_rahman4
    Motiur Rahman (@me_rahman4) reported

    @JioCare Experiencing serious network issues in this area Maholi, Uttar Pradesh. Calls are dropping frequently and internet speed is extremely slow. Kindly resolve the issue as soon as possible. #NetworkIssue #PoorConnectivity

  • somukund
    soumen (@somukund) reported

    @JioCare My Jiofiber account number 3379698106, Suddenly it stopped working, while contacting Helpline they are sharing slots for 21st May 2026. I have some urgent job to perform. Please help