Reliance Jio

Reliance Jio Outage Report in Santa Cruz, Mumbai Suburban, State of Mahārāshtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Santa Cruz, State of Mahārāshtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Santa Cruz, Mumbai Suburban, State of Mahārāshtra 12/10/2025 07:25

December 10: Problems at Reliance Jio

Reliance Jio is having issues since 12:30 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Santa Cruz, Mumbai Suburban, State of Mahārāshtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai and Thāne.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Wi-fi
IndiaMumbai Internet
IndiaMumbai Wi-fi
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Santa Cruz, State of Mahārāshtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • itsaparnav Aparna Verma (@itsaparnav) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @reliancejio i had got a number issued 4 days ago but still its not working . Could you plz get in touch n help out asap.

  • neenakulkarni Neena Kulkarni (@neenakulkarni) reported from Mumbai Suburban, State of Mahārāshtra

    So many networks issues with #JioRouter. It just switches itself out of coverage almost every afternoon. #RelianceJio please help.

  • Spoonforkfood Manasvi Khandelwal (@Spoonforkfood) reported from Mumbai Suburban, State of Mahārāshtra

    @Airtel_Presence @airtelindia YOU SUCK!! YOU’RE WORSE THAN @VodafoneIN @JioCare Can I please get the procedure of porting my number to your network.

  • deepakamrid BJP member (@deepakamrid) reported from Vikhroli, State of Mahārāshtra

    @VodafoneIN In this area @VodafoneIN network is so bad Plz slove this issues fast Other wise i port into @JioCare

  • sherughar Baba (@sherughar) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @DoT_India Yes it's because you network is not good You can call me now

  • kunaldamania Kunal Damania (@kunaldamania) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio connection seems to be getting horrible each passing day!

  • aki1138 ankit kumar agarwal (@aki1138) reported from Mumbai, State of Mahārāshtra

    @Airtel_Presence @airtelindia @reliancejio @JioCare @consumerforum_ @ConsumerReports @abpnewstv What a journey of 1st mnth postpaid billing *Enjoyed worst network & gprs connectivity *Still away frm Airtel premium TV *ETA for network issue is given as untill new tower installation in specific area -requested same 2provide on mail not yet recvd. -call drops -weelends wasted

  • pravin_united Pravin कुमार (@pravin_united) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare my new sim card is not yet activated. Please help.

  • Bhimanisulaiman #RERA (@Bhimanisulaiman) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @reliancejio how do I deactivate call forwarding kindly help the instructions given in jio app help doesn't work sos

  • deepakamrid BJP member (@deepakamrid) reported from Vikhroli, State of Mahārāshtra

    @VodafoneIN @JioCare @VodafoneIN slove this network problem Really so bad @vodafoneservice

  • Niraj1901 Niraj Agarwal (@Niraj1901) reported from Yashodham, State of Mahārāshtra

    @JioCare network is getting bad to worse.

  • subhashchandrak subhash chandra (@subhashchandrak) reported from Mumbai, State of Mahārāshtra

    @reliancejio I am really sick of your call center, it does not allow to talk to your customer care officer, then what is the use of such call centers and if CCOs are not to interact with customers, what for they are being employed -call center must give option to talk to CCO

  • bhavikshah299 Bhavik Shah (@bhavikshah299) reported from Mumbai Suburban, State of Mahārāshtra

    @shaktibond @reliancejio @JioCare @jagograhakjago @TRAI Yes Shakti. This is unfortunately true. I have been strugging to activate service since 1 month despite of visiting stores 6 times and speaking to customer support multiple times.

  • IshuIshu1 Saraf Ishu Singhai (@IshuIshu1) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @reliancejio since last 3 days, your net is working worse then 2g in pune city , worst service worst network , switching to jio was my big mistake , u are offering 4g only for name and shake

  • ushdd Chowkidaar Harshil (@ushdd) reported from Mumbai, State of Mahārāshtra

    @reliancejio @JioCare its bein almost 3 days n i stay in a prime area ner ruia college, der is NO NETWORK on my phone.. i hav bein usin jio since 3 years n never experienced such horrible network reception on my phone. Pls do check..

  • sherughar Baba (@sherughar) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @reliancejio what's the process to get network booster I am you postpaid customer having saviour coverage please fix it or else will complain to @DoT_India

  • aki1138 ankit kumar agarwal (@aki1138) reported from Mumbai, State of Mahārāshtra

    @Airtel_Presence @VittalGopal Why should I pay for your time for delay in resolution.. My billing should be waived off till the time issue is not resolved @reliancejio @JioCare please come into rescue as your old customer. Assist with the proper platform to escalate it on higer level

  • bhavikshah299 Bhavik Shah (@bhavikshah299) reported from Mumbai Suburban, State of Mahārāshtra

    @advtenth @shaktibond @reliancejio @JioCare @jagograhakjago @TRAI Definitely not! And worst @reliancejio is not bothered about it.

  • RajatPatale Rajat Patale (@RajatPatale) reported from Powai, State of Mahārāshtra

    @JioCare at my current location network speed is very bad request you to please take it on priority and resolve earliest as same issue is pending for the months

  • TanaySomani2 Tanay Somani (@TanaySomani2) reported from Mumbai Suburban, State of Mahārāshtra

    @MPalor @JioCare Same issue also being faced by kindly help.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • khandelwalm218 Mukund khandelwal (@khandelwalm218) reported

    @JioCare Requested JIO team to solve the problem of internet at my location as early as possible. Otherwise I have to shift to another network. I am a postpaid customer with JIO and expect a good service from them please help. @reliancejio @JioCare

  • TusharB70278925 Tushar Bhatt (@TusharB70278925) reported

    @JioCare i bought 2999 rs annual pack with 3.5gb daily data + 75 GB data. Now my daily limit crossed 100% but i can't find extra 75 GB of offer. Kindly help ASAP. There's class going on

  • RAHULMI84691672 ADVOCATE RAHUL MISHRA (@RAHULMI84691672) reported from New Delhi, National Capital Territory of Delhi

    @reliancejio @JioCare I am putup the complaint against by fake call and other calls like bank loan extra but jio care services seamless they are not help me properly always I am received wrong calls everyday #jiocare

  • kush_cal Kushal Das (@kush_cal) reported

    Still no network! @reliancejio is a unique piece of work!!!! @reliancejio Zero network connection for months!! Their response is they are looking into the problem. For months!! @JioCare Can you provide us with a date when you are going to be able to "fix the problem"

  • rsantosh1987 Santosh (@rsantosh1987) reported

    @reliancejio @JioCare @JioFiberChennai why do you have to take my money just to say there will be a technical delay for installation of my new connection? The sales, technology team or your customer support is unable to resolve this issue...(1/2)

  • imroy_14 Supriyo Roy (@imroy_14) reported

    Dear @reliancejio please make your service better you guys are disaster

  • hridyansh0001 Hridyansh dawar (@hridyansh0001) reported

    @JioCare no help from jio asking from last 5 days Very bad response

  • IyarkaiTay இசை விரும்பி (@IyarkaiTay) reported

    @JioCinema @JioCare Jio Cinema app is Not stable in streaming in other ISP. Eventhough i login with jio sim.

  • ipraveenpatil4 🇮🇳 praveen patil (@ipraveenpatil4) reported

    @JioCare The complaint was made 2 month before still the network is not improved.. Shame on #jio #reliance

  • AshishSinghai Ashish Singhai (@AshishSinghai) reported

    @reliancejio @JioCare too poor services of Jio cinema, working just like radio, images showing buffering but can hear sound.