Reliance Jio outages and service status in Santa Cruz, Maharashtra
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Santa Cruz, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 25, 12:45 AM GMT+5:30.
- Internet (63%)
- Wi-fi (15%)
- Total Blackout (14%)
- Phone (5%)
- E-mail (2%)
- TV (2%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Santa Cruz, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 24: Problems at Reliance Jio
Reliance Jio is having issues since 08:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Santa Cruz, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, Mumbai Suburban, and Airoli.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 1 hour ago |
|
Mumbai
|
3 hours ago | |
|
Mumbai
|
Phone | 1 day ago |
|
Thāne
|
Internet | 2 days ago |
|
Mumbai
|
Internet | 2 days ago |
|
Mumbai
|
Internet | 2 days ago |
Nearby cities with recent reports
Community Discussion
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Reliance Jio Issues Reports Near Santa Cruz, Maharashtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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BHUSHAN (@im_bhushan2018) reported from Thāne, MaharashtraSince there's no response to the above complaint, I believe that customer respect is a last priority of @JioCare . Also, there's no luck on Request number SR00001GW3TU. Hence, I'll port my number to Airtel on 19th February giving enough time to porting process before plan expiry.
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vinod bakliwal (@vinodpbakliwal) reported from Yashodham, Maharashtra@JioCare hi i am jiofiber user i want to pause my connection as i will not be in the town for more than 2 months. Please help me
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LFO Shrey Plays (@shreyplaysYT) reported from Mumbai Suburban, MaharashtraWhat is it with @reliancejio @PlayApex ping problems. Every alternate game the ping is at above 200ms. So annoying nd irritating.
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Mehak Kala (@mehak_kala) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio @JioFiberChennai When v need the connection then why it takes only half a day. Horrible sales team especially Hemant Singh frm Thane branch +919321003391 Need dis sorted asap
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Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users are able to enjoy Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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Vin (@psychedelic604) reported from Mumbai Suburban, Maharashtra@JioCare need help with jio fiber connection. SSID is not showing up and calling your customer care is no help either. Kindly help
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare Keep on working you have time till 31st Dec 2023 to call a customer who wanted to port in JIO and this is what @reliancejio calls 5G service
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manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra@JioCare And once again the wifi has been down since last evening 9pm and not working yet after 12 hrs. Pls escalate this complaint. I don't want ur standard reply.
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Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra@JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.
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Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra@reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare Even Jio fiber speed is bad after upgrading to Rs 999 plan
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nikhilRC (@nikhilRC) reported from Yashodham, Maharashtra@JioCare @reliancejio I own a jio fiber conctn, last date to pay bill was 10 April, today mor I see the servics are suspendd. There can b sme issue, may b sme family emergncy tht someone was not able 2 pay the bill, wht is the logic in suspendng service in 2 days post due date
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somnath (@GhoshSomu) reported from Mumbai, Maharashtra@JioCare @Nitaambani56 See this people are just robots, atleast give me a customer care number.
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ajay (@shuks1986) reported from Yashodham, Maharashtra@JioCare @TRAI having problems in voice call Too much disturbance with jio network i just got back to jio from Airtel but same problem with the same number
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Devarshi Barot (@devarshibarot28) reported from Mumbai Suburban, Maharashtra@JioCare I had activated and was using Jio 5G welcome offer. My plan was about to expire and I'd recharged with new one before it gets expired. After the shift to new plan my welcome offer is no longer there. Kindly help.
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Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Internet not working for landline number +91-22-31811638 please help
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Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, MaharashtraHow should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio
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Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra@JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio
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Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare Not able to watch IPL and Sony channels since 5 days,no service from Jiofiber, shocking state of affairs
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Naman Jaiswal (@Naman2065) reportedHey @airtelindia @airtelnews , help me with the process to port in. @JioCare seems to be useless at this point.
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Anil Ahirwar (@aanil_5555) reported@JioCare I know about recharge reminders, why I am getting reminder calls on my alternate number. Why do people of your team misbehave and threaten the customer ?? Do call me on my alternate no. I shared in DM.
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Devendra Singh Khokhar (@kumard1958) reported@JioCare useless platform never interested to resolve customer issue only trained how to cheat or misguide customers when ask for SR creation their advisor disconnect call
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Addyy (@AdityaMish8754) reportedI shame on you jio.public was recharge phn doing work but your internet was not working and public money was totally waste and you not take anju action regarding this matter How many times I will call your customer support executive but not doing anything @reliancejio @JioCare
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Jitendra Varma (@jitevar) reported@JioCare My JioFiber connection was supposed 2 b installed on 23rd but u failed 2 keep yr promise & rescheduled it on 24th 5pm. 2day, I've received a msg tht the installation has been kept on hold on my request which I never did. You've to refund me for these 2 days.
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Varsh (@Varshjain_1) reported@JioCare @barunsingh201 @barunsingh201 Don't fall in their trap. Read this as "we assure you the worst of services and most torturous mental harassment from Jio".
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Prince_Singh 🇮🇳 (@princesingh007_) reported@JioCare Jio I'm facing issue till now no any reply from jio in any platform. Even customer care is denying that no data is available regarding. Order No- NO0001CXUV3G all data has been erased by jio. Without any refund. Pl do refund Suffering from last 1.5months @jagograhakjago
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Varsh (@Varshjain_1) reported@JioCare Where's the update? You have been checking this for the past 2.5 months. How much more time is needed to resolve such simple issue? @realnitaambani with such efficiency how long Jio will remain Jio or this is all part of the bigger plan to fool the poor people of this country.
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Rahul Jadaun (@deshjadaun94) reported@JioCare , please note that in my area Village: Chandpura , Sarmathura , dholpur , Rajasthan .. PIN code:328026 there are very poor network although 1 km far we have tower. Me and my all society planing to port sim in different network. Pls look into this.
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Aditya (@AdityaCh6634) reported@JioCare Even in cities like Mohali, both indoor and outdoor 5G coverage quality is poor in many areas. Speeds and signal stability fluctuate frequently despite 5G availability being claimed. Network quality and consistency need major improvement. Please do something for resolution