Reliance Jio

Reliance Jio Outage Report in Santa Cruz, Mumbai Suburban, State of Mahārāshtra

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Santa Cruz, State of Mahārāshtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Santa Cruz, Mumbai Suburban, State of Mahārāshtra 12/20/2025 23:00

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Santa Cruz, Mumbai Suburban, State of Mahārāshtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai and Thāne.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Wi-fi
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Total Blackout
IndiaMumbai Phone
IndiaMumbai Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Santa Cruz, State of Mahārāshtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • uyadav348 Umakant yadav (@uyadav348) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @khadav_manish they have stupid customer support and illiterate employees. asking same question whenever you call. @VodafoneIN has more good support than @reliancejio @JioCare . i am also suffering with this issue in my building but they always waste our time. worst support == jio care.

  • Rahul11600830 Rahul (@Rahul11600830) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Each and every not able to download or browse You tell its 4g best network Thirdclass network from jio no internet speed

  • VinayMuley3 Vinay Muley (@VinayMuley3) reported from Powai, State of Mahārāshtra

    @JioCare poor internet speed and call drop

  • FS07Official . (@FS07Official) reported from Mumbai Suburban, State of Mahārāshtra

    @DoT_India @VodafoneIN @TRAI @consumerforum_ @jagograhakjago @VodafoneUK @Airtel_Presence @TelecomTalk @CBCNews @WSJ @CNN @Reuters @idea_cares @VodafoneGroup @TOIMumbai @htTweets @dna @jio @reliancejio @toi @MumbaiMirror @IndianExpress @DainikBhaskar @BritishCouncil @nytimes @YESNetwork @ABC @BBCWorld @DirectLine_UK @sainsburys @NextHelp @next_china @AmericanAir @Tesco @tescomobile @Morrisons @stwater @RoyalMail @AskLloydsBank @Barrattplc @Mattel @DukeEnergy @KraftFoodsUK @marksandspencer @nationalgriduk @dish @bt_uk @SIRIUSXM @verizon @facebook #day48 Though Service of #Vodafone was not good but what's more disappointing is their customer service people no resolution on my issue just assurance and keep patience message is this way u treat customers

  • dipeshvarma dipesh varma (@dipeshvarma) reported from Mumbai Suburban, State of Mahārāshtra

    Requested to port my existing number to @reliancejio the service is still not activated..customer care gave the time of 48 hrs for the sim to get activated @JioCare really not done..:( unnecessary suffering

  • varun_ar Varun Arora (@varun_ar) reported from Thāne, State of Mahārāshtra

    @JioCare The customer care resolved the issue, thanks a ton

  • uyadav348 Umakant yadav (@uyadav348) reported from Mumbai Suburban, State of Mahārāshtra

    @DeepuD_84 @JioCare worst customer support by @JioCare

  • AmitKhannaKk1 Kishore Jain (@AmitKhannaKk1) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio I want to know the service for jiofi ..the installation is complete in our Malad apartment.

  • TonesInAction Tones (@TonesInAction) reported from Mumbai Suburban, State of Mahārāshtra

    Jio is sickening yesterday i couldn't make calls and your Internet also doesn't work, Will move out from Jio and will spread a word for people not to take Jio,i hope Mr.Mukesh Ambani gets this msg.@reliancejio @JioCare

  • uyadav348 Umakant yadav (@uyadav348) reported from Mumbai Suburban, State of Mahārāshtra

    @mypagerahul @Airtel_Presence @reliancejio @airtelindia @reliancejio and @JioCare has worst support. go for others.

  • jatinjkothari Jatin Kothari 🇮🇳 (@jatinjkothari) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare I have started new Jio Landline services , using jio4GVoice it is not working properly , nobody is guiding, jio team came n installed Black Device which is not working properly

  • Rahul11600830 Rahul (@Rahul11600830) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio third class jio network from last one month No costomer support No internet speed Location Near by area D.N.nagar metro station Apnabazar Dhakecolony D.N.N.nagar Dont call and ask kaha pe problem ho rahi hai Using your 4 number els will port 9220743988

  • Mahesh1874 Mahesh (@Mahesh1874) reported from Mumbai, State of Mahārāshtra

    @JioCare network become worsen need immediate attentio n otherwise you will loose your customers

  • merchantfarooq Farooq Merchant (@merchantfarooq) reported from Mumbai Suburban, State of Mahārāshtra

    @gkiran83380 @Yoyotisu @reliancejio @JioCare @airtelindia Don't in ur wildest dream of taking @Airtel_Presence. They have not resolved my network issue complain pending open since the past 4 yrs, do you think they gonna solve your problem. The technical team is sold out to @VodafoneIdeaIN & @jio. Fastest deals slowest network

  • varun_ar Varun Arora (@varun_ar) reported from Thāne, State of Mahārāshtra

    @JioCare we are trying to recharge the next 40gb data voucher on to our gigafiber, but getting a message "Something went wrong" Please help

  • DurjoyKBanik Durjoy Kansabanik (@DurjoyKBanik) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio @JioCare no network in indiabulls finance centre, near Prabhadevi station, Mumbai since yesterday. All users not able to make or receive any calls or messages and unable to access internet. Users Mobile No- 8169780862, 9819319267. please resolve urgently. Thanks

  • ishivrajroy shivraj roy (@ishivrajroy) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio @JioCinema @kritisanon @TheAaryanKartik @MaddockFilms And a buggy slow app

  • mm0592 Rajeev G Sharma (@mm0592) reported from Mumbai, State of Mahārāshtra

    @JioCare Will try... tried our best... typical lack of effort and palm off answers. Sad. Losers y all a bunch are. I m out if this shit by this month end. Trying to educate as many others. You are NOT gonna get jiofibre in , in my area. 👍🏻

  • Doveranalyst D (@Doveranalyst) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @tweetsofmilind Same problem. I have paid for the whole year &now this is so bad. Every other second, I've to flight mode & search networks again. There's so much fluctuation. Calls drop. No internet. 2G speed. Nothing loads on 144p also. For all our numbers in Andheri East, Amboli

  • sanusandilya sanu sandilya (@sanusandilya) reported from Mumbai Suburban, State of Mahārāshtra

    .@JioCare @reliancejio The registration for my broadband was done 2 weeks back, but the installation has still not been done... The promised date of June 14th has also passed... no updates either... poor response

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • PushpakJha14 Pushpak Jha (@PushpakJha14) reported

    @JioCare Every day from 10 pm to 10 am jio network totally shut down why...??

  • DrMehul83 mehul mehta (@DrMehul83) reported

    @JioCare can you help me to get postpaid at home? I have requested twice since 1 and half month still no one visited my place to deliver Jio postpaid.

  • Santosh54014406 Santosh Sonawane (@Santosh54014406) reported

    @reliancejio Pleas improve your service We are gating worse and worse service Or pay our money back

  • rahulguru21290 Rahul Gurumoorthy (@rahulguru21290) reported

    @reliancejio @JioCare 4G data speed is very very slow at 613005, Thanjavur, Tamilnadu. Even after so many complaints made, no improvements till now. Worst customer service

  • vikaskbr Vikash Sinha 🇮🇳 (@vikaskbr) reported

    @JioCare How to activate Voicemail facility on Jio Mobile? @Airtel_Presence provide free Voicemail service to all mobile customer. CC : @DoT_India

  • ahmedansariIND Dr.Ahmed Ansari احمد انصاری (@ahmedansariIND) reported

    @reliancejio internet is working as consolation network !

  • BomliMalik Pramit Kumar (@BomliMalik) reported

    @Abhi_Ram8 @reliancejio @airtelindia their favourite line is " there arw many users in your area so your internet is slow" As if it's my mistake that many users are there.

  • dhruvsridhar Dhruv Sridhar (@dhruvsridhar) reported

    @hariprasad_28 @airtelindia @reliancejio Don’t waste time with the shifting request Machi. I struggled for a week, spoke to a dozen cust service reps and their supervisors and they’ll only keep shifting blame. I caved and got a new connection, which was processed in 2 days.

  • devraj17barnel रामभक्त राठौड़🚩 (@devraj17barnel) reported

    @JioCare check dm Your network is giving my worst experience of using internet

  • TheSpecGuy Sourindra Chatterji (@TheSpecGuy) reported

    @JioCare @Airtel_Presence It's a humble request, please expand the reach of of your broadband fiber connection till 462047 (Bhopal). It's merely 1km from the nearest available zone. @BSNLCorporate is taking undue adv by providing extremely "poor" service. Complain doesn't help.