Reliance Jio outages and service status in Santa Cruz, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Santa Cruz, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 23, 4:02 PM GMT+5:30.
- Internet (64%)
- Wi-fi (14%)
- Total Blackout (14%)
- Phone (5%)
- TV (2%)
- E-mail (1%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Santa Cruz, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 24: Problems at Reliance Jio
Reliance Jio is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Santa Cruz, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, Mumbai Suburban, and Airoli.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Phone | 21 hours ago |
|
Thāne
|
Internet | 1 day ago |
|
Mumbai
|
Internet | 1 day ago |
|
Mumbai
|
Internet | 1 day ago |
|
Mumbai
|
Internet | 2 days ago |
|
Mumbai
|
Internet | 2 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Santa Cruz, Maharashtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
-
satish tiwari (@satishtiwari81) reported from Mumbai Suburban, Maharashtra@reliancejio @RelianceEnt @reliancegroup kindly take notice that jio fibre team had assured us free connection to society.but after 2 month of service started.there is no response from team .feeling cheated from jio fibre .from Satish tiwari veermahal chs lalbaug 9820464853
-
NLG (@nlgogri) reported from Yashodham, Maharashtra@JioCinema app is not smooth at all. While watching highlights if you press back 10 second button then video freezes and commentary runs. Very pathetic experience @BCCI of watching ipl this year. Hope you address this issue at earliest @reliancejio
-
Vin (@psychedelic604) reported from Yashodham, Maharashtra@JioCare why had the jio network suddenly become so back. Browsing on the phone has become a task.
-
praachi (@praachinh) reported from Mumbai Suburban, Maharashtra@reliancejio @DoT_India @TRAI Jio has been unnecessarily charging me for Netflix subscription which i have deactivated in Sept 2022.When i called the customer care services they said charges are correct and nothing can be done.I request the telecom authorities to help me in this
-
Ajay Awtaney (@LiveFromALounge) reported from Mumbai Suburban, Maharashtra@JioCare when does the service on my postpaid phone resume? Its been 2 months approx and the bills are all@paid (you have a mandate for auto debit). Shall I port the number away?
-
Devarshi Barot (@devarshibarot28) reported from Mumbai Suburban, Maharashtra@JioCare I had activated and was using Jio 5G welcome offer. My plan was about to expire and I'd recharged with new one before it gets expired. After the shift to new plan my welcome offer is no longer there. Kindly help.
-
Mitesh Saraf (@miteshsaraf78) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare Hey when is #Mumbai getting #5G really sick of this useless currant network 😡
-
UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra@JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks
-
Ramdoot Ashu (@dhi_ashu) reported from Yashodham, MaharashtraHey @JioCare I am facing internet related issue from a couple of days contact the customer care but not got any response pls solve the issue @reliancejio
-
Mehak Kala (@mehak_kala) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio @JioFiberChennai When v need the connection then why it takes only half a day. Horrible sales team especially Hemant Singh frm Thane branch +919321003391 Need dis sorted asap
-
Kuldeep Vyas (@kuldeepvyaas) reported from Yashodham, Maharashtra5G NETWORK 0% HERE. ,MUMBAI-400101 19.201716,72.865914 Please solve problem .@reliancejio @JioCare @jio
-
Mihir Pandya (@mihir_kp) reported from Yashodham, Maharashtra@JioFiberVoice @JioCare cant access Jio fiber internet and could not run diagnostics check, please help
-
LFO Shrey Plays (@shreyplaysYT) reported from Mumbai Suburban, MaharashtraWhat is it with @reliancejio @PlayApex ping problems. Every alternate game the ping is at above 200ms. So annoying nd irritating.
-
Dr. Ashish S. Hattangdi (Ph.D) (@ashishhattangdi) reported from Yashodham, Maharashtra@JioCare i wanted to Port our family numbers from prepaid to postpaid family plan. No response from website etc. Pls help
-
Poonam Ralh (@iPoonamRalh) reported from Mumbai Suburban, Maharashtra@Airtel_Presence I mistakenly recharged my number for 666 but i never got it coz I have ported my number to @JioCare . Can you pls look into this. Recharge did via @Paytm
-
Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra@airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.
-
PRANOY CHAUAAN (@PRANOY_CHAUAAN) reported from Mumbai Suburban, Maharashtra@SardarSomdeep @JioCare @Airtel_Presence God Knows now what and when would jio commercially start 5G for everyone - my phone model on the other hand supports more bands then required like Millimetre Wave , which would never connect coz they use MM WAVE to interlink towers
-
Mainudeen sumro (@Msumro_) reported from Mumbai, Maharashtra@JioCare I'm already in support area and using supported device with 2999 recharge
-
Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra@JioCare bas service My welcome offer not received I am not using 5g unlimited data With postpaid number My plan 399 9309855763
-
Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra@JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Gautam Dalal (@gautamcd) reported@reliancejio @RCBTweets Wifi services are down since last 3 days. No one is attending inspite of several complaints. Very bad service.
-
Arunendra Nath Pandey (@arunendra2005) reported@JioCare kindly cancel my Jio Fiber connection.. I am not happy with the service. Very bad one.
-
Anil (@whois_anil) reported@JioCare I contacted nearby jio fiber service provider. They are ready to give new connection but not relocation of old connection.
-
JioCare (@JioCare) reported@Bhaskar_780 MyJio app by going to Mobile >> JioCare >> Track service request or by visiting this page simply by clicking on the link sent to you via SMS - Neha (2/2)
-
Pulkit Thakur (@70756C6B6974) reported@JioCare Customers are paying for stable service, not repeated disruptions and temporary fixes. Please provide a proper permanent resolution instead of vague updates with no ETA or accountability.
-
Reeta pathak (@Reetapathak3) reported@JioCare today being the 5th day no response or respite for jio Wi fiber. This is how the service provider is in Kanpur. The head office plays automated your problem being looked into. Please 🙏🙏🙏 dont go for their marketing gimmick. I will discontinue soon.
-
आम भारतीय नागरिक® (@Cheema15Surjit) reported@JioCare Sir, I am not interested to further extend my plan after 16 th Jun 2026 because your service is totally worst and if I am customer of monthly plan then what's your opinion??
-
V Balakrishnan (@vb_003) reported@JioCare Can you stop this bullS**t reason, there is no extreme weathre conditions, no floods, no rains or nothing. You crappy local field team has to fix the wires, thats it. Where the hell is this going to be fixed? least of all, give me an ETA.
-
Green world (@B800Green) reported@JioCare Whts the point of a feedback when you are not improving . .you are simply keeping customers money and refusing to refund .Its clear .U are a reputed company .U have all the ways and means to resolve a customers issue but you are simply refusing to address .
-
Uknow (@uknow56045) reported@JioCare 5g network always shows but speed is horrible, u had increased recharge very much but speed is lagging , what say u