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Reliance Jio

Reliance Jio outages and service status in Santa Cruz, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 8 outage signals in the last 24 hours around Santa Cruz, including 8 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jun 9, 3:46 AM GMT+5:30.
  • 66% Internet (66%)
  • 16% Wi-fi (16%)
  • 9% Total Blackout (9%)
  • 6% Phone (6%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Santa Cruz, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 9: Problems at Reliance Jio

Reliance Jio is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Santa Cruz, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, Mumbai Suburban, and Airoli.

CityProblem TypeReport Time
Mumbai Internet 8 hours ago
Mumbai Internet 10 hours ago
Mumbai Wi-fi 10 hours ago
Mumbai Internet 13 hours ago
Mumbai Internet 15 hours ago
Mumbai Internet 18 hours ago

Nearby cities with recent reports

Mumbai

22 recent signals

8 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Santa Cruz, Maharashtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • JagtianiShekhar
    CJ (@JagtianiShekhar) reported from Yashodham, Maharashtra

    @reliancejio @JioCare WIFi issue since yesterday and completely down since yesterday night. Please resolve immediately, thanks.

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Why should I again revert when I am telling you issue isn’t fixed and I have given you ticket number which captures every details then why you keep on asking me. Please advise what has been done to fix this issue till date?

  • KBrochwala
    Kaushal Broachwala (@KBrochwala) reported from Mumbai Suburban, Maharashtra

    @JioCare, @JioChat Jio down in goregaon east since yesterday night. Kindly resolve ASAP.

  • agarwalvishnu
    vishnu agarwal (@agarwalvishnu) reported from Mumbai Suburban, Maharashtra

    @JioCare No solution to my complaint yet...

  • SujeetY9213
    Sujeet Yadav (@SujeetY9213) reported from Yashodham, Maharashtra

    @JioCare jio mobile network not getting from 2dys...

  • GhoshSomu
    somnath (@GhoshSomu) reported from Mumbai, Maharashtra

    @JioCare @Nitaambani56 See this people are just robots, atleast give me a customer care number.

  • sarfrazansarii
    SARFRAZ ANSARI (@sarfrazansarii) reported from Mumbai Suburban, Maharashtra

    Hii @JioCare My Phone Is 5G My Jio Sim Is 5g But it not showing 5g Please Help me

  • im_bhushan2018
    BHUSHAN (@im_bhushan2018) reported from Thāne, Maharashtra

    Since there's no response to the above complaint, I believe that customer respect is a last priority of @JioCare . Also, there's no luck on Request number SR00001GW3TU. Hence, I'll port my number to Airtel on 19th February giving enough time to porting process before plan expiry.

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare tv channels on Jiofiber giving trouble,at times some channels disappear,my plan is 150 Mbps,stb needs to be checked

  • ManishaNanavaty
    manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra

    @JioCare Pls share the number of the area division city level supervisors. This is not done. Every two days the network is down and we keep bearing with it. What quality of service is this??? @TimesNow

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare Keep on working you have time till 31st Dec 2023 to call a customer who wanted to port in JIO and this is what @reliancejio calls 5G service

  • iPoonamRalh
    Poonam Ralh (@iPoonamRalh) reported from Mumbai Suburban, Maharashtra

    @Airtel_Presence I mistakenly recharged my number for 666 but i never got it coz I have ported my number to @JioCare . Can you pls look into this. Recharge did via @Paytm

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare one thing is for sure will never port to @reliancejio as their executive couldn't call in more than 5 days. It's their 5g service

  • Msumro_
    Mainudeen sumro (@Msumro_) reported from Mumbai, Maharashtra

    @JioCare I'm already in support area and using supported device with 2999 recharge

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra

    Internet not working but green light is there on fiber box. @JioCare How many times will I get internet interruption? Will you refund the amount for downtime?

  • psychedelic604
    Vin (@psychedelic604) reported from Yashodham, Maharashtra

    @JioCare why had the jio network suddenly become so back. Browsing on the phone has become a task.

  • RaashulTandon
    RAASHUL TANDON (@RaashulTandon) reported from Mumbai Suburban, Maharashtra

    @airtelindia inspite of activating DND I'm getting zillion calls a day! Network issues haven't been resolved for the past 1 year. Is this a sublime message to port to @reliancejio ?!

  • starchaitnya
    Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra

    @JioCare I want to port my no to onther service provider. Your complaints number 198 not working. Your customer support worst on Twitter too.

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Internet not working for landline number +91-22-31811638 please help

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • PaniPradosh
    Jay Jagannath (@PaniPradosh) reported

    @JioCare 100 s of jio customers plan to shift bsnl if this problem persists.

  • Devrajora1
    Dev Chaudhary (@Devrajora1) reported

    @JioCare Day 9, still not working.

  • SidduNagathan
    Siddu Nagathan (@SidduNagathan) reported

    @JioCare @reliancejio @TRAI Pls look into this and fix the local tower ASAP!. I had complained before also but there is no soln from the ntwrk provider, today one person named Viresh called me and told me that there is no power backup in ur area sir but there is no rspns from the top mgmt.

  • Rajkumar0507
    Rajkumar (@Rajkumar0507) reported

    @rahulyahoo @JioCare my issue is resolve my jio with in 5 hrs

  • RohitRo88277548
    Rohit Roshan (@RohitRo88277548) reported

    @JioCare Worse service provider

  • elexabhi
    Abhishek Dubey (@elexabhi) reported

    @JioCare Already done everything even there was visit of jio technician but problem remain same , this problem is not permanent only 15 hrs out of 24 hrs same phone network and air fiber network get disturbed at same time, kindly make technical audit of tower in my area

  • MaheshBmp7
    Mahesh bala (@MaheshBmp7) reported

    28-May came and went. No engineer. No installation. No update. No explanation. I raised complaint after complaint. Every response was identical: "Your issue has been escalated." Apparently, escalation is the only service being delivered on time. @JioCare @reliancejio

  • PintuMondal08
    PINTU MONDAL (@PintuMondal08) reported

    @JioCare Complaint marked "resolved," but now neither incoming nor outgoing calls work. Multiple complaints, no actual resolution. Extremely disappointed with the service and support experience. How does a problem get worse after being marked fixed? #jio

  • sanjayvkarma
    Sanjay Vishwakarma (@sanjayvkarma) reported

    @JioCare Jio is a fraud company, it takes customer's money and neither provides service nor refunds, it misleads the customers, I am waiting for refund from last 2.5 months, due to their careless customer support we are just giving hope.

  • Rexxx101
    Rexxx (@Rexxx101) reported

    Litrly this people openly doin scam now we need alternative network in india showing 5G but speed is slower then 2G scammer @JioCare @reliancejio