Reliance Jio outages and service status in Santa Cruz, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 4 outage signals in the last 24 hours around Santa Cruz, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 1, 12:22 PM GMT+5:30.
- Internet (64%)
- Wi-fi (18%)
- Phone (8%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Santa Cruz, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 1: Problems at Reliance Jio
Reliance Jio is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Santa Cruz, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 4 hours ago |
|
Mumbai
|
Total Blackout | 4 hours ago |
|
Mumbai
|
Total Blackout | 5 hours ago |
|
Mumbai
|
Internet | 21 hours ago |
|
Mumbai
|
Wi-fi | 3 days ago |
|
Mumbai
|
Internet | 3 days ago |
Nearby cities with recent reports
11 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Santa Cruz, Maharashtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare @JioFanClub @reliancejio I have raised an issue and complaint number was given , without anyone visiting the complaint is closed and I’ve got an sms saying problem resolved. How on earth is it possible to check hardware from the backend pathetic service I must say
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Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra@ParikshitK_ @JioCare Facing this issue since the last few days
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Anurag Tiwari (@anurag11820) reported from Thāne, Maharashtra@reliancejio Jiotrue5G is not working on 5G phone Realme 10pro+ 5G But Airtel 5G @airtelindia is working
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Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra@JioCare Everytime I am given this same vague replies and no concrete resolution. Huge mistake that I ported out from Airtel to Jio for such sub standard network and more so for such pathetic service experience as no one in Jio ever listens. Such arrogance
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Vikas Shaw (@VikasShaw16) reported from Mumbai Suburban, MaharashtraMay I know any genuine contact person number I want to install mobile network tower in Mumbai on my rooftop @reliancejio @airtelindia @VodafoneGroup
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Anil J. Chanchani (@chanchani_) reported from Mumbai Suburban, Maharashtra@JioCare Why Company is holding a Customer's Rs 10000/ deposit lying without any interest
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vishnu agarwal (@agarwalvishnu) reported from Mumbai Suburban, Maharashtra@JioCare No solution to my complaint yet...
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LFO Shrey Plays (@shreyplaysYT) reported from Mumbai Suburban, MaharashtraWhat is it with @reliancejio @PlayApex ping problems. Every alternate game the ping is at above 200ms. So annoying nd irritating.
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Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users are able to enjoy Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare Keep on working you have time till 31st Dec 2023 to call a customer who wanted to port in JIO and this is what @reliancejio calls 5G service
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UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra@JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare You can call and keep talking what I need is an solution for my problem where is that?? It doesn’t take 3 days to solve an internet problem?? I will wait until tomorrow morning 9:30, if you can resolve it, superb, if not please let me know how can I surrender the devices
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I’m a Plotta // 100x’er (@PiyushOchani) reported from Mumbai Suburban, Maharashtra@JioCare hello I'm having a lot of call drop issues. I need a replacement sim card and for that I've sent you an email as well
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Vin (@psychedelic604) reported from Mumbai Suburban, Maharashtra@JioCare need help with jio fiber connection. SSID is not showing up and calling your customer care is no help either. Kindly help
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Hitendra (@hd_hitendra) reported from Mumbai Suburban, Maharashtra@JioCare pls arrange a call from your team for jio tv..... I couldn't find the option for closing of scheme and initiating the refund for #fiber. Pls help.
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Mihir Pandya (@mihir_kp) reported from Yashodham, Maharashtra@JioFiberVoice @JioCare cant access Jio fiber internet and could not run diagnostics check, please help
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ROHAN GOHIL (@ROHANGOHIL) reported from Yashodham, Maharashtra@JioCare All the iphone user are facing the same issue please solve it as soon as possible or u guys will lose all the customers
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श्रीनिवास शर्मा (@shriniwas07) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare @ImAtulKansal We are following since 6 months for the installation of cable for Jio Fiber. No service is being received from you.
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare tv channels on Jiofiber giving trouble,at times some channels disappear,my plan is 150 Mbps,stb needs to be checked
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Devarshi Barot (@devarshibarot28) reported from Mumbai Suburban, Maharashtra@JioCare I had activated and was using Jio 5G welcome offer. My plan was about to expire and I'd recharged with new one before it gets expired. After the shift to new plan my welcome offer is no longer there. Kindly help.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Patrick Jasper (@patjas) reported@JioCare Day 7 of the shifting request. Inspite of 2 service requests being raised, I have not even received a call yet. Very poor service. @reliancejio
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ℝö𝕊ℍ𝔸ℕ 🙈🙉🙊🌾🇮🇳 (@roshansinha_41) reported@JioCare Leave excuses and start execution.. change your tower operator here at 814152.. because they are like working on a mission to port all jio users to airtel or vi.. just shut off tower and go away to visit here and there for hours and hours and hours..... Today 1 hour network off..
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samrendra (@samrendra) reported@JioCare Order number NO0001ECV96Q for Air Fiber installation. I have specifically asked the jio person to install it by today but now he is not even bothered to pick up the call. What kind of pathetic service is this? Take action or I will switch to Airtel.
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Curious Engineer (@arpan_koiraa) reported@JioCare @JioCare I am still waiting for my AirFiber relocation (Cease Order: CO0001T5AF2D). I paid ₹1200 on June 26, yet no technician has visited my location. My service is suspended and my work is suffering. Please provide an immediate resolution.
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Hemant Kr Sharma (@HemantK50790686) reported@jio_fiber @JioCare For the last 5 days, I have been trying to connect with your team regarding my Jio Fiber connection, but no one is taking care of this. Could you help? Or close my connection; I will move to another operator. #furry #jio #telecom
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Piyush singh (@Piyushs57692885) reported@JioCare @JioCare it's been more than 10 days not received the refund . Don't give me any stupid reply that it's in progress i want to know what is the refund amount not the status
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SanataniHindu (Modi ka Parivar) (@kalpanasanatani) reported@JioCare is a good but the service is too bad that have to port. Don’t under why @reliancejio who invested a lot in creating Jio has now stopped looking at customer experience
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Curious Engineer (@arpan_koiraa) reported@JioCare most importantly, no technician has even visited my new location yet. Customer care repeatedly disconnects my calls instead of escalating to a supervisor. This delay is severely impacting my work and causing me financial loss. Please resolve this immediately.
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भारतीय (@indcansm) reportedThe customer care service given by @JioCare is really pathetic For last 24 hrs I am calling them the executives don’t know job gives no solution But who cares at @reliancejio
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Sachida Nanda Dash (@dash_nanda) reported@JioCare @JioCare Can you please provide an update on my request? I have already tried every possible support channel, including customer care, calls, emails, and social media, but I keep receiving the same response that "it will be done."