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Reliance Jio outages and service status in Santa Cruz, Maharashtra

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Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Santa Cruz, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Sep 15, 6:09 PM GMT+5:30.
  • 68% Internet (68%)
  • 13% Wi-fi (13%)
  • 8% Total Blackout (8%)
  • 8% Phone (8%)
  • 3% E-mail (3%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Santa Cruz, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Santa Cruz, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Thāne, Mumbai, and Mumbai Suburban.

CityProblem TypeReport Time
Thāne Phone 19 hours ago
Mumbai Total Blackout 2 days ago
Mumbai Suburban Internet 2 days ago
Mumbai Internet 3 days ago
Mumbai Internet 3 days ago
Mumbai Internet 3 days ago

Nearby cities with recent reports

Mumbai

11 recent signals

2 days ago
Thāne

1 recent signals

19 hours ago
Mumbai Suburban

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Santa Cruz, Maharashtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • nikhilRC
    nikhilRC (@nikhilRC) reported from Yashodham, Maharashtra

    @JioCare @reliancejio I own a jio fiber conctn, last date to pay bill was 10 April, today mor I see the servics are suspendd. There can b sme issue, may b sme family emergncy tht someone was not able 2 pay the bill, wht is the logic in suspendng service in 2 days post due date

  • theonlyashwini
    Ashwini Pawar (@theonlyashwini) reported from Yashodham, Maharashtra

    Why struggle to discontinue a number which is not in use ??? @reliancejio @JioCare tired of calling customer service, chatting from the app, visiting gallery!

  • kaush31886
    Kaushal (@kaush31886) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio this is happening second time. Suddenly internet and router stop working. And the best part is JIO service person will attend my request on 15th march? Seriously ? Soo fast ? dominance is dangerous in market ..its true. @HathwayBrdband was better. 😔

  • shah7543
    shah (@shah7543) reported from Mumbai Suburban, Maharashtra

    @reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet

  • yogesh_tadge
    Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, Maharashtra

    @JioCare need to connect to customer care

  • PrashantMello
    Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra

    @JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....

  • Pathak67k
    Tripurari Pathak (@Pathak67k) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare your network gone crazy....i received at least 16 calls from different state including 2 calls from J&k. Everyone is saying that I called them but how ?? I am in a meeting with peoples and my mobile is on table, no one using the how can I make call ??

  • navinjk11
    nj (@navinjk11) reported from Mumbai, Maharashtra

    @JioCare @reliancejio No response yet to my requests 3rd in the day why so slow ?

  • sarfrazansarii
    SARFRAZ ANSARI (@sarfrazansarii) reported from Mumbai Suburban, Maharashtra

    Hii @JioCare My Phone Is 5G My Jio Sim Is 5g But it not showing 5g Please Help me

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Internet not working for landline number +91-22-31811638 please help

  • shuks1986
    ajay (@shuks1986) reported from Yashodham, Maharashtra

    @JioCare @TRAI having problems in voice call Too much disturbance with jio network i just got back to jio from Airtel but same problem with the same number

  • vsy135
    Vinod Yadav (@vsy135) reported from Mumbai Suburban, Maharashtra

    Pathetic service from @JioCare . Went to kanjur jio office (near huma cinema) to get my father's sim changed as existing one was corrupted. Everyone in that lane had electricity except jio store. Jio representative said "meter had been cut down as electricity bill is not paid"

  • starchaitnya
    Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra

    @JioCare I want to port my no to onther service provider. Your complaints number 198 not working. Your customer support worst on Twitter too.

  • satishtiwari81
    satish tiwari (@satishtiwari81) reported from Mumbai Suburban, Maharashtra

    @reliancejio @RelianceEnt @reliancegroup kindly take notice that jio fibre team had assured us free connection to society.but after 2 month of service started.there is no response from team .feeling cheated from jio fibre .from Satish tiwari veermahal chs lalbaug 9820464853

  • im_bhushan2018
    BHUSHAN (@im_bhushan2018) reported from Thāne, Maharashtra

    Since there's no response to the above complaint, I believe that customer respect is a last priority of @JioCare . Also, there's no luck on Request number SR00001GW3TU. Hence, I'll port my number to Airtel on 19th February giving enough time to porting process before plan expiry.

  • CelestinPillai
    Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra

    @JioCare Why am I not getting 5G even though it is available at my location? Other users are able to enjoy Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.

  • Msumro_
    Mainudeen sumro (@Msumro_) reported from Mumbai, Maharashtra

    @JioCare I'm already in support area and using supported device with 2999 recharge

  • UD_SHAH79
    UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra

    @JioCare @reliancejio #jiofiber #worstinternet service provider net down past 12 hours in our area and yet cannot resolve the issue

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra

    @JioCare Not able to connect with anyone for activation of my Jio fiber set top box and buying a wifi extender,, kindly help,sick of the service

  • vinodpbakliwal
    vinod bakliwal (@vinodpbakliwal) reported from Yashodham, Maharashtra

    @JioCare hi i am jiofiber user i want to pause my connection as i will not be in the town for more than 2 months. Please help me

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • VedantKalani
    Veddant Kalani (@VedantKalani) reported

    @JioCare Hey Neha, we had been through these multiple services requests but no luck and I do have call recording with jio customer care and jio officer from local office and they refrain from helping, I can share the screenshot again of speed that I see now for support Check and expedite

  • SANJAY0793
    Sanjay Vishwakarma🇮🇳 (@SANJAY0793) reported

    @JioCare My network problems not solved yet

  • drnittinkverma
    𝓗𝓲𝓷𝓭𝓾𝓼𝓽𝓪𝓷𝓲 🇮🇳 (@drnittinkverma) reported

    @JioCare complaint: I received the same refund-related message from Jio on 11/08/2026. However,despite the assurance provided by Jio,no refund has been credited and no satisfactory resolution has been provided to me even after several days. Kindly clarify what is meant by “next few days”

  • Bindutikekar
    Bindumadhav Tikekar (@Bindutikekar) reported

    @JioCare Mr / Mrs Shirin Machine.. respond here with a permanent solution. You have been continuously having issues in giving services. If you want to prove you are a world best company, please into root cause analysis & resolve it for good! But you hv failed all along last one year!!

  • mohitbhagat417
    Mohit bhagat (@mohitbhagat417) reported

    @JioCare My address is BIHAR KATIHAR PS FALKA POTHIA PIN-854114 ALL EMPLOYEES I COMPLAINT JPM FSE RETAILER ANY PERSON SAYS PROBLEM SOLVED IN 1 MONTH BUT PROBLEM NOT SOLVED ALL JIO EMPLOYEE CHEATING WITH THIS ARE ALL JIO USER COUSTOMER MANY USER EVERDAY PORT AIRTEL BUT NO RESPONSE ANY SOLV

  • mpeastdiscom
    MP East Discom (@mpeastdiscom) reported

    @manojdopssagar @JioCare @reliancejio Dear Consumer, You have been notified by our Consumer Care Center (97*****602) regarding the action taken by regional officials in connection with your complaint C-15888827. For more information, please contact your nearest electricity distribution center. Thank you.

  • imYJadeja
    Yashdeepsinh Jadeja (@imYJadeja) reported

    Installed new Jio AirFiber connection today And the settop box and Remote are provided in used condition and the remote is not working at all. Please take action @reliancejio @JioCare all the buttons are not working and is damaged

  • MohitNagar13
    Mohit Nagar (@MohitNagar13) reported

    @RaviSin6238033 @JioCare @reliancejio What's Jio actually doing or trying to do? Why don't these guys improve their service, compensate customer for their delay/failure in service which causes loss to customer? Dear Jio it's high time to improve and gain back your trust. Affordability shouldn't cost quality.

  • manojkumarbe92
    Manoj Kumar (@manojkumarbe92) reported

    @JioCare Team, im frustrated to the core, i have paid my money so only using your network... otherwise I would have move to airtel where they will install within a day.. 3 days there is no update from your end and no installation happens

  • mohitbhagat417
    Mohit bhagat (@mohitbhagat417) reported

    @JioCare My address is BIHAR DIST-KATIHAR PS POTHIA PIN-854114 LANDMARK NEAR JIO TOWER BUT NO PROBLEM SOLVED 7 MONTH PROBLEM ALL JIO EMPLOYEE JPM FSE RETAILER DISTRIBUTOR NO SOLVED THEY ARE ONE SATISFIED 1 MONTH PROBLEM SOLVED BUT NO RESPONSE LAST OPTION I COMPLAINT FILE ON X TODAY