Reliance Jio outages and service status in Santa Cruz, Maharashtra
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Santa Cruz, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received May 25, 12:05 PM GMT+5:30.
- Internet (62%)
- Total Blackout (14%)
- Wi-fi (14%)
- Phone (6%)
- E-mail (2%)
- TV (2%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Santa Cruz, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 25: Problems at Reliance Jio
Reliance Jio is having issues since 09:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Santa Cruz, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, Mumbai Suburban, and Airoli.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 15 hours ago |
|
Mumbai
|
Internet | 1 day ago |
|
Mumbai
|
1 day ago | |
|
Mumbai
|
Phone | 2 days ago |
|
Thāne
|
Internet | 3 days ago |
|
Mumbai
|
Internet | 3 days ago |
Nearby cities with recent reports
Community Discussion
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Reliance Jio Issues Reports Near Santa Cruz, Maharashtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Jio Fiber internet Not working since 1st February 2023 time: 7pm, but no response received about restoring of the connection. #jiofiber #Jiodown
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@JioCare @reliancejio your Sigma quality will never come.. such a degrade service daily i am facing despite several complaints you are just operating ur AI and phone technology i think u don't have enough tower and service engineer please close my service it's done now
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LFO Shrey Plays (@shreyplaysYT) reported from Mumbai Suburban, MaharashtraWhat is it with @reliancejio @PlayApex ping problems. Every alternate game the ping is at above 200ms. So annoying nd irritating.
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Vin (@psychedelic604) reported from Mumbai Suburban, Maharashtra@JioCare need help with jio fiber connection. SSID is not showing up and calling your customer care is no help either. Kindly help
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vinod bakliwal (@vinodpbakliwal) reported from Yashodham, Maharashtra@JioCare hi i am jiofiber user i want to pause my connection as i will not be in the town for more than 2 months. Please help me
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Anil (@Alwaysanil_) reported from Mumbai Suburban, MaharashtraMy earlier request for engineer was for 5-6 pm slot 4 feb Since due to Some issue from jio application they didn't consider that SR, Please take a note of new SRN SR00001HEDMK I am having my lecture at 7 pm @_MukeshAmbani @JioCare @reliancejio
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Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra@ParikshitK_ @JioCare Facing this issue since the last few days
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ajay (@shuks1986) reported from Yashodham, Maharashtra@JioCare @TRAI having problems in voice call Too much disturbance with jio network i just got back to jio from Airtel but same problem with the same number
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Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra@airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.
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Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra@JioCare Pls share the number of the area division city level supervisors. This is not done. Every two days the network is down and we keep bearing with it. What quality of service is this??? @TimesNow
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Suhit Jain (@SuhitJain3) reported from Mumbai Suburban, MaharashtraWorst network jio is having now a days totally 0 % network they providing 4-5 times i had called to customer care but they didn't solve my problem lazy *** @JioCare @reliancejio
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Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare Intermittent connection loss!! I am done now take some effort to investigate open the ticket listen to what your representative has advised & then let me know on what grounds you have closed the ticket without providing resolution and none of you jerks making an effort to call me
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I am Pankaj (@impankajengg) reported from Mumbai Suburban, Maharashtra@JioCare I am unable to see Twitter feeds, unable to make whatsapp voice and video calls with jio data from my new phone (1+10T). What's the solution?
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Tripurari Pathak (@Pathak67k) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare your network gone crazy....i received at least 16 calls from different state including 2 calls from J&k. Everyone is saying that I called them but how ?? I am in a meeting with peoples and my mobile is on table, no one using the how can I make call ??
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@cankkasera @JioCare @reliancejio Hi I have face call and network both issue... I have just recently port the network candle is only ,1 available. Despite following up no improvement... जियो मैने क्यों लियो... Abhi Aisa lag raha he
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Ramdoot Ashu (@dhi_ashu) reported from Yashodham, MaharashtraHey @JioCare I am facing internet related issue from a couple of days contact the customer care but not got any response pls solve the issue @reliancejio
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Shashikant Pandey #CRPF (@CAMANDO007) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Do we have any network issue at Vakola Datta Mandir Dmello Comp. Last few days network and calling capacity of Jio getting worst. Could you pleas make some alternate arrangements or let know to port out if you not able to provide solutions.
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Sethu Nair (@snair700) reported from Mumbai Suburban, Maharashtra@JioCare What a ****** network. When your recharge expires all network go slow specially the data network.
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare Inspite if registering a new complaint this afternoon at 12:30 I was been told that an engineer would visit by 3pm and it’s already 5pm but nobody here and also no communication, is this truly a 5G experience which you’ll claim??? Poor customer service
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Swarna Prasad Bangre (@dswarnaprasad) reported@JioCare I have tracked it 1000 times but just junk link and waste link, I need refund else i will file consumer complaint against it
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GreenRule (@hrajendr85) reported@JioCare @reliancejio Still no action and I get reminders to pay the bill for a service which I havent used for past one month. Operational efficiency shouldn't just apply to collections; it needs to apply to resolutions. Charging late fees on a non-functional service that has been reported for a month is a quick way to erode customer trust. Standardizing a "pause billing during outage" protocol should be fundamental.
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an Indian citizen (@majbooorbanker) reported@JioCare Also I would like to tell you that I was informed by customer support that I need not pay any additional amount but you representative pawan kumar at jio office pin 262903 forcibly sold me new connection stating that old connection could not be relocated
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Shankar Shankar (@ShankarSha70345) reported@airtelindia @JioCare @reliancejio Both airtel and jio chootiya network don't waste money on data plans like 1gb or one hour unlimited, data lot loading at all , wasting money this duopoly looting only
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Mahesh Junjrolia (@maheshjunjrolia) reported@JioCare Unable to send DM due to technical issue. Please provide alternate way to share ORN and registered number. Installation already excessively delayed.
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PAVAN REDDY YANAMALA (@PaVaN1998Y) reportedHi @JioCare , This is to get to your notice that our jio fiber connection is not working properly. It's been 15 days and we don't have an option to raise a complaint from My jio app. My connection details are here +91-8773563275 So will you please look into this issue.
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Ashish Aazad (@AshishKAazad) reported@JioCare If service was not feasible then why are you asking me to initiate a request for new connection. You will take amount and will cancel the new request saying service is not feasible. And 12 months before Jio fibre was working at my home. Are you fooling me for your inefficiency.
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Arnav Singh 🇮🇳 (@iamarnav20feb) reported@JioCare It has been 1 month and I am still receiving the same copy-paste assurances.This month has gone in frustration, stress, and suffering. My fundamental right to live in a peaceful and healthy environment is being taken as joke. Stop ignoring this serious and health issue.
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Krishna Sarkar (@Krishna07294945) reported@JioCare I already contacted customer care and they confirmed no relocation request was processed. I also mailed multiple times earlier. Your employee misled me in the name of relocation and gave a new connection. Kindly resolve this issue.
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Arnav Singh 🇮🇳 (@iamarnav20feb) reported@reliancejio @JioCare Last time on May 22nd we had discussed on call and you promised and assured me that the issue will be resolved surely this time within hours, it has been days since we talk on call, so please share the update with me on call what jio actually taken action