Reliance Jio Outage Report in Santa Cruz, Mumbai Suburban, Maharashtra
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
Problems in the last 24 hours in Santa Cruz, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 6: Problems at Reliance Jio
Reliance Jio is having issues since 12:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (61%)
- Wi-fi (15%)
- Phone (12%)
- Total Blackout (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map Near Santa Cruz, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 12 hours ago |
|
Mumbai
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19 hours ago | |
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Mumbai
|
Internet | 2 days ago |
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Mumbai
|
Internet | 3 days ago |
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Mumbai
|
Internet | 3 days ago |
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Mumbai
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Internet | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Santa Cruz, Maharashtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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HVD (@hvdoshi23) reported from Mumbai Suburban, Maharashtra@JioCare Need help can anyone please arrange a call back. Regarding previous recharges done on multiple jio numbers. Unable to understand from the myjio app. A verbal conversation can help. Helpline executive are unable to understand the problem. Please help
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Rahul (@Rahul11600830) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Thirdclass network Third class costomer support No update from last 60 days When my recharge gets over i will port our Els still time Sebd your person to check and solve my area problem Dont ask for my address i have update 100time My number 9220743988
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~ yogendraji ~ (@Yogendraji) reported from Mumbai Suburban, Maharashtra@reliancejio app not working for past several hours/days
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Sanyog Shelar (@sanyog) reported from Mumbai Suburban, Maharashtra@JioCare this really not good at all I been following now since last 1 month on the complaint of Internet Speed but no response from your team @DoT_India @TRAI please look into as they are not giving service as described for 4G speed.
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Medha Dhagat (@trivedimedha) reported from Mumbai Suburban, MaharashtraBeen happy with @reliancejio since the day I started using it. But last 3 times experience has been super bad. Literally no way to reach out to customer care. My number isn't working since 4 days now @JioCare Not able to make calls OR receive msgs
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jash (@jash06256103) reported from Mumbai Suburban, MaharashtraNo calls from you @reliancejio @RelianceJioCare @RelianceJio_DTH no Jio no care #jioistheworst #nojio #jio #reliance WORST SERVICE
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Manish P Gawde (@prince_man11) reported from Mumbai Suburban, Maharashtrayear back @reliancejio comes out with gigafiber and asks ppl to register...1 yr and nobody has a clue abt it...@JioCare has 1 standard reply , pls register. when a city like mumbai cannot be connected i dont think they will be able to provide a good support later neways
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Ganesh Durge (@Ganesh_Durge) reported from Mumbai Suburban, Maharashtra@Airtel_Presence Imagine how great (worse)@airtelindia your network is Shivani @Airtel_Presence. Cant even connect to customers. Call me on my @JioCare number 7666366322
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mehfooz (@Shaikhmehfooz10) reported from Mumbai Suburban, MaharashtraDear @reliancejio @JioCare m facing network problem in my home outside my home I find network but when I come home I find no network of @reliancejio @jiocare kindly look into this matter @reliancejio @JioCare
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Gurmeet Gujral (@gurmeetsgujral) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare @JioChat terrible call dropping since 2 days. In marol naka, Lokhandwala township Kandivali East both area. Help please
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Zubin Joseph (@zubinjoseph2009) reported from Mumbai Suburban, Maharashtra@JioCare I was supposed to get a home visit by one of your engineers for resolving issues w my gigafiber connection today. Half the day is over and still no response from you’ll.
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Humanshu Singh (@Humanshusingh26) reported from Mumbai Suburban, MaharashtraHello @JioCare My Name humanshu Singh & I lost my joi number to reactivate I have visited so many times to my near by store by they are not helping my help me my jio no 797748**** Please make it activate @reliancejio @RelianceMobile
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Jatin Kothari 🇮🇳 (@jatinjkothari) reported from Mumbai Suburban, MaharashtraPlease Help @TRAI without network we are totally feeling helpless @JioCare @reliancejio iss not responding helping us , they have promised us for IBS INTERNAL NETWORK BOOSTERS. 1 SEPT 2017 TO TILL DATE , 2 years now issue is still pending.
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munaf ansari (@munafbond99) reported from Mumbai Suburban, Maharashtra@JioCare m facing some strange network issues in Bangalore with my jio sim. No internet for the past 4 hours. Just managed to get some WiFi
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Medha Dhagat (@trivedimedha) reported from Mumbai Suburban, MaharashtraBeen appreciating @reliancejio since the day I started using it. But last 2 times experience has been super bad. Literally no way to reach out to customer care. My number isn't working since 4 days now @JioCare Not able to make calls OR receive msgs
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Balakrishna Pillai (@PillaiBala) reported from Mumbai Suburban, Maharashtra@Kiranrao80 @VodafoneIN There is always a problem with Vodafone. As soon as my prepaid runs out, porting out to @reliancejio
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kishore ohal (@kishoreohal) reported from Mumbai Suburban, Maharashtra@JioCare Hi, I had switched to Jio one month back. But I'm facing issues inside nirlon park, goreagon east pincode -400063, there is no network at all. Whereas @VodafoneIN has full coverage. Can you please consider this.
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Ronil shah (@ronilshah88) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare #Jio When i have paid 1700rs in pre to post plan. Then also every month you are asking for payment. Now my phone is not working. Messaging you thru wifi. Can you tell me what’s the problem. As soon as possible retrieve my phone.
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Ramesh Kode (@rk4u) reported from Mumbai Suburban, MaharashtraIf I don't get my mobile number IMEI then @rpfcr don't file #FIR and @airtelindia @reliancejio @oppomobileindia denied to share my device or sim IMEI number means helping mobile theft lobby and many cases are not resolved. @TRAI is more concern for service providers not customer
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Muhammad Nomaan (@MuhammadNomaan9) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare what happened have to build your new network tower in my location
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Shahid Khan (@Shahid_k31) reported@JioCare My wifi is off since last 2 days, In whose complaint i have lodged but the work is being postponed by the team. This problem is not only mine but all those who get Jio fiber connection. My WiFi itself has been off for 15 days in the last three months. #jio #help jai Hind
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Jasman (@unknownguy9779) reported@JioCare I bought a jio fiber connection after paying 1500rs on 11 Sep.12 Sep person came to install and vanished. I called him many times, didn't pick.Later I receive msg on my req connection put on hold.Talked next day to his boss got only false promises.Hopeless service of Jio
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Gunraj Singh (@iGunraj) reported@JioCare seriously I am fed of this jio company.... I have recharged data add on of 6gb on 9th sep and today it's showing exhausted.. I want to know where I have consumed the data ..there is no option on 198 number to raise such issue. You guys sucks. I know u won't bother at all
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uttara manjrekar (@ManjrekarUttara) reported@JioCare Your 15 days refund period is over. What kind of service is this? I use another existing jio fiber connection.If you are not willing to refund my money I also would like to discontinue your service.
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Rajan Yadav (@RajanYadav645) reported@airtelindia @Airtel_Presence I'm facing internet issue at my location since june.I can't make a voice call properly on internet. Plz fix at ASAP, Otherwise I will go with @reliancejio .
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Common Man (@omkarj08) reported@JioCare @reliancejio My mobile number is linked multiple number's. Emailed and called customer care of Jio. Very pathetic service and no proper response at all. Kindly help. Will have to raise issue. It might get used for illegal activities.
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dhruv Anand (@meethu05) reported@reliancejio @JioCare Your services are getting at worst.. Been two weeks since payment. No fibre installation no help from your side 😡
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Rachita Vishwakarma (@rachitav22) reported@reliancejio @JioCare service number SR0000162K3J , its been more than 1 month my money has not been refunded , is this how a big company like reliance works ?or you guys want to eat up the money of general public by making a fool of them ?
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Ranjit Paul (@RanjitPaul11) reported@JioCare I complained about poor data speed several times, but, everytime I got reply that your team members are working continuously to improve. Many months have passed, still no improvement. Should I stick to Jio or move to other service provider?
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Common Man (@omkarj08) reported@JioCare @reliancejio Kindly help for this issue