Reliance Jio

Reliance Jio Outage Report in Santa Cruz, Mumbai Suburban, State of Mahārāshtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Santa Cruz, State of Mahārāshtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Santa Cruz, Mumbai Suburban, State of Mahārāshtra 03/05/2026 19:30

March 05: Problems at Reliance Jio

Reliance Jio is having issues since 12:30 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Santa Cruz, Mumbai Suburban, State of Mahārāshtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai and Thāne.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Wi-fi
IndiaMumbai Internet
IndiaMumbai Total Blackout
IndiaMumbai Phone
IndiaMumbai Internet
IndiaMumbai Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Santa Cruz, State of Mahārāshtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • ambarish_bh Ambrish Bhalerao (@ambarish_bh) reported from Thāne, State of Mahārāshtra

    @reliancejio @JioCare worst service, wasting my money So, i have got my UPC( Your UPC is JZ1*****. It will be valid up to 26-02-19 23:59:59, kindly use this upc before expire).

  • basilpereira BASIL PEREIRA (@basilpereira) reported from Mumbai Suburban, State of Mahārāshtra

    @vikesh789 @JioCare @reliancejio You are right. They have terrible network.

  • nk_singh10 neeraj singh (@nk_singh10) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @reliancejio #jio Every day jio data speed going down i have only way to port my jio no

  • Karan723 Karan Mehta (@Karan723) reported from Mumbai Suburban, State of Mahārāshtra

    Can anyone talk to me postpaid plans .. I want to Port from @VodafoneIN to any other service provider. @JioCare @Airtel_Presence @airtelindia

  • DilipVi78838452 Dilip Vishwakarma (@DilipVi78838452) reported from Thāne, State of Mahārāshtra

    @Airtel_Presence In our area v are facing huge network isue and ihve complain mny time bt no response received is it airtel nt wil 2gve beter srvice in our area r thy r bsy in makibg advertis if ths isue is nt slve i will suggest my allfrnd 2switch & go 4 @VodafoneIN @reliancejio

  • upadhyaydineshA Dinesh Upadhyay (@upadhyaydineshA) reported from Mumbai, State of Mahārāshtra

    @JioCare call drop issue since last one hours at navi mumbai

  • er_harishyadav Er. Kumar (@er_harishyadav) reported from Bandra Kurla Complex, State of Mahārāshtra

    @reliancejio From last some months, users in BKC offices facing pathetic data service of Jio. BKC, being the financial offices hub..its unfortunate to get such bad service of jio network here in BKC MUMBAI specially in G-block (your JioGarden surroundings)

  • vk_ravikumar Ravikumar V (@vk_ravikumar) reported from Mumbai, State of Mahārāshtra

    @Aadhaar_Care Dear @Aadhaar_Care, @UIDAI i was with service provider for 2 hrs, they validated almost 10+ Aadhar & only me an exception. Anyway @reliancejio @JioCare req u 2 help me here. I need JIO SIM but can't get as my BDay not validating.

  • ShwetaTiwary8 Shweta Tiwary (@ShwetaTiwary8) reported from Mumbai, State of Mahārāshtra

    @simrankaur1306 Yes, they are the worst service providers! Would recommend you to switch to @reliancejio they are the best in the industry! @JioCare

  • virenvjadhav Viren V Jadhav (@virenvjadhav) reported from Mumbai Suburban, State of Mahārāshtra

    @NiravBom @ChemburChapters @JioCare I recently took up this issue but the executives at Jio Care just keeps asking irrelevant questions but dont send a Network Engineer to check the issue.. and sort it. Pathetic.

  • mokshjuneja Moksh Juneja (@mokshjuneja) reported from Mumbai Suburban, State of Mahārāshtra

    @karthikndr @VodafoneIN @JioCare It was very depressing to see the data speed across all service providers, I deleted @Speedtest app from my phone

  • imSUNDRESH SUNDRESH YADAV (@imSUNDRESH) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio from last week onwards till now I am not able to Call and receive call from my JIO number 9819984992. I am facing lot of problems plz help me before it's too late.... my service request number is SR00000VEZ6K. Call 9324894992 for help.

  • Yogendraji ~ yogendraji ~ (@Yogendraji) reported from Mumbai Suburban, State of Mahārāshtra

    After being fed-up of the bad connectivity of @reliancejio I used @airtelindia 4g connection. To my surprise it was excellent. I am truly satisfied. Solving our problems sometimes needs thinking bit different. Now let me test Airtel during travel. If better. Goodbye @JioCare

  • saithegreat09 𝕄𝕦𝕜𝕖 𝕊𝕒𝕞𝕓𝕒𝕟𝕚 (@saithegreat09) reported from Mumbai, State of Mahārāshtra

    @JioCare @mayank2884 Please also assist me i want to port to any other network except Jio

  • royal0088 Alok Kumar (@royal0088) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Very bad service of Add:132Vijay Nagar,salt pan road Antop hill,nr Hemant wine shop,Antop hill,Wadala (E), Mumbai-400037. Surfing problem in Twitter,whattsapp and other videos.

  • ampunamiya Akshay Punamiya (@ampunamiya) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare This isn't the case with other network I am using. Anyway. Keep trying otherwise I will switch my provider

  • virenvjadhav Viren V Jadhav (@virenvjadhav) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio Poor Connectivity in Powai, Hiranandani Hospital Area, Mumbai. Critical Patient- Doctor connectivity affected. Please improve.

  • ambarish_bh Ambrish Bhalerao (@ambarish_bh) reported from Thāne, State of Mahārāshtra

    @reliancejio @JioCare do i need beg to get good network

  • ampunamiya Akshay Punamiya (@ampunamiya) reported from Mumbai Suburban, State of Mahārāshtra

    Dear @JioCare can't even listen a song in train. Pathetic network. 😑

  • kedarmehendale Kedar (@kedarmehendale) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN ur service and network is totally going to the dogs. Fuckall 4g conx and even fuckall calling connections. No calls going out or calls dropping. Moving to @reliancejio today itself.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • akshatsharma267 Adv. Akshat Sharma (@akshatsharma267) reported

    Alot of calls and complains but still no response from @JioCare ... I think @reliancejio is not interested in retention of customers... Please help in Bank Colony, Dehradun area for Relocation....

  • AliAbbasMedlive Ali Abbas (@AliAbbasMedlive) reported

    One of the worst service @JioFiberVoice @reliancejio after 15 days I’m not getting connection and sales persons are very careless and support system is very bad . My order no EO0000014ALF

  • gautamxdeepak Deepak Gautam (@gautamxdeepak) reported

    Jio. No network. Unable to make call. @TRAI @reliancejio @JioCare

  • PkJagannath Jagannath P K (@PkJagannath) reported

    @JioCare I am living in this building for the past 23 years and it has been renovated 1 years back, this is what I am telling you guys u r not doing u r home work properly. There is no pole near me from u r side, the problem lies with u guys not mine, just don't waste time

  • chiragwarm Chirag S (@chiragwarm) reported

    @reliancejio I have been invited to Jio 5G, have changed all settings of 5G and I have a brand new 5G flagship phone. But still no 5G network found in Mumbai

  • SarimSh56174337 Sarim Shakeel (@SarimSh56174337) reported

    They Say Jio is the best Service provider. It has been 4 Days I had paid for JioFiber Connection However the connection is not set up yet. Tried Calling the Field engineer multiple times, not picking up my phone. Jio sucks. @reliancejio @jiofiber @JioCare please see to it.

  • Sandeep71839020 Advocate Sandeep Kanojia (@Sandeep71839020) reported

    @JioCare I am an user of your service and have raise a query for low internet speed and voice break issue,ticket no MR00014GNBAX the answer i got from your executive that due lack of infrastructure there is problem and there is no date or time till when it will get resolved.

  • Ayush81406581 Ayush (@Ayush81406581) reported

    @JioCare no response so far. This is what jio doing to its customer taking their money and not installing jio fibre

  • drhimadribal Himadri Bhusan Bal (@drhimadribal) reported

    @JioCare @reliancejio @reliancegroup Pathetic and hopeless customer care services

  • alfa_fighter Alfa Fighter (@alfa_fighter) reported

    @JioCare I am facing issues of slow internet in my Village.