Reliance Jio outages and service status in Santa Cruz, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 15 outage signals in the last 24 hours around Santa Cruz, including 15 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jun 11, 9:15 AM GMT+5:30.
- Internet (66%)
- Wi-fi (18%)
- Total Blackout (6%)
- Phone (6%)
- E-mail (3%)
- TV (1%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Santa Cruz, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 11: Problems at Reliance Jio
Reliance Jio is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Santa Cruz, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, Mumbai Suburban, and Airoli.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Wi-fi | 3 hours ago |
|
Mumbai
|
Internet | 14 hours ago |
|
Mumbai
|
Internet | 14 hours ago |
|
Mumbai
|
Internet | 15 hours ago |
|
Mumbai
|
Internet | 15 hours ago |
|
Mumbai
|
Internet | 16 hours ago |
Nearby cities with recent reports
Community Discussion
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Reliance Jio Issues Reports Near Santa Cruz, Maharashtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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Arnab Kanti Ghosh (@ArnabKantiGhosh) reported from Yashodham, MaharashtraI have a #jiofiber broadband. But I think the router is bad. Beacause the 5Ghz band is good the whole flat but the 2.4Ghz band is only available when I stand infront of the router. Also no response from the local team. This much bad service is not expected from @reliancejio.
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DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra@JioCare Not able to connect with anyone for activation of my Jio fiber set top box and buying a wifi extender,, kindly help,sick of the service
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Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio 5 days since registering entity on trueconnect and making a payment. Received invoice and email saying registered but we cannot move forward. Multiple complaint raised on email. Extremely frustrated! Urgent support needed
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Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra@reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response
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Corona Radiata (@CoronaRadiata2) reported from Mumbai, MaharashtraI don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.
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Sethu Nair (@snair700) reported from Mumbai Suburban, Maharashtra@JioCare What a ****** network. When your recharge expires all network go slow specially the data network.
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Indian (@Ankit28789794) reported from Yashodham, Maharashtra@reliancejio @JioCare @JioSaavn Feedback: caller tunes sound quality is very very poor, users loves to set up their loved tune but caller tune sound quality is super poor than the actual sound. It is disappointing, please see if you can improve in that section. Thanks
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Ajay Awtaney (@LiveFromALounge) reported from Mumbai Suburban, Maharashtra@JioCare when does the service on my postpaid phone resume? Its been 2 months approx and the bills are all@paid (you have a mandate for auto debit). Shall I port the number away?
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CJ (@JagtianiShekhar) reported from Yashodham, Maharashtra@reliancejio @JioCare WIFi issue since yesterday and completely down since yesterday night. Please resolve immediately, thanks.
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Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare Why should I again revert when I am telling you issue isn’t fixed and I have given you ticket number which captures every details then why you keep on asking me. Please advise what has been done to fix this issue till date?
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare The day from i port the call.. there is really have some issue. why we are telling you because we are suffering inspite of high charge amount you are not providing single rupee network.. just fed up your service which is not available check my history how many times it's get miss
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Volney Myron (@volneymyron) reported from Yashodham, MaharashtraThe worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!
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Sujeet Yadav (@SujeetY9213) reported from Yashodham, Maharashtra@JioCare jio mobile network not getting from 2dys...
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Manav Kejriwal (@KejriwalManav) reported from Mumbai, Maharashtra@JioCare Saket CHS, Santacruz West. JioFibre not working since 3 days. Everyday the technician is promising to resolve the next day, but no resolution. Unexpected from Jio. Please assist immediately. Mumbai 400054.
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DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra@JioCare In my jio fiber plan,of Rs 999,I am getting a speed of 31 and 25 ,when it is supposed to be 150 or whereabouts, what is the reason for slow speed ? Please check
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SARFRAZ ANSARI (@sarfrazansarii) reported from Mumbai Suburban, MaharashtraHii @JioCare My Phone Is 5G My Jio Sim Is 5g But it not showing 5g Please Help me
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Surendra Sadwelkar (@surensadwelkar) reported from Mumbai Suburban, Maharashtra@JioCare i have complained 2 times so far that I cannot make or receive calls sometimes, i am not able to call any emergency numbers like 100. So far my issue remains unresolved. If Jio is not able to resolve my issue i will have to port out.
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Vishal H Rochlani (@vrochlani) reported from Yashodham, Maharashtra@JioCare Its surprising to note that we can't have access to older invoice.Which company is doing that only yours? Was not able to access the Invoice of Sept'22. Kindly be customer friendly in your support. Does your acc also deletes it after 180 days, then y not access to clients.
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port
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Pankaj K (@pankajcyberr) reported from Mumbai, MaharashtraInternet not working but green light is there on fiber box. @JioCare How many times will I get internet interruption? Will you refund the amount for downtime?
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Freedom (@nairabhijith18) reported@JioCare how do I cancel and surrender the jio WiFi? Fed up with the service Poor internet speed Customer care number non responsive Agent visit scheduled still no one assigned
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Dr. AKS Bhadauria🇮🇳 (@aks_bhadauria) reported@JioCare why is it that your wifi is running but nothing seems to work properly incl youtube? Is there a problem in Lko or what? Or have u added more consumers than u can chew??
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khaja pasha zaid (@Khajapasha37) reported@JioCare @reliancejio No one is least bothered to check my issue. My JioHome installation appointment was scheduled but no one contacted or arrived. Order ID: NO0001DWEE9S Requesting your team to look into this urgently and arrange a callback/update.
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Rohit Padhye (@rohitpadhye03) reported@JioCare Check screenshot of speed test done in tweets above. Usage is observed but the speed is super slow. That is precisely my concern. But no need to worry. I'll be patient that's what customers are supposed to do. Patiently tolerate **** service given by service providers.
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Shailesh Patel (@MeShaileshPatel) reported@JioCare Dear Customer, Refund has been initiated for your JioFiber Order no NO0001DMW7E4 and will be auto credited to the original payment mode within 7 business days. We look forward to serving you in future. Team JioFiber Still Payment not credited my account
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Abhishek Sinha (@Abhishe98921849) reported@JioCare I’m tired of repeated engineer visits and temporary fixes. The issue still persists despite multiple adapter replacements, resets, and support calls. The wiring has already been checked and is fine.
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desi style (@vedtiwari18) reported@JioCare @reliancejio @jagograhakjago Issue still unresolved, and the engineer visit is now pushed to 17 June. I have suffered work-related losses due to this outage. Last time my rebate request was denied. I need a written commitment on a full refund before this complaint is closed
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Shobha Rao Dhanwatay (@sdhanwatay) reported@reliancejio hi my Jiofi number 9373043261 is not working properly. It says no internet. Since it is not working ,active when I raise a complaint from another non jio number it does not accept register. How to solve this issue How can one raise a complaint from a nonactive Jiofi
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Mihir Mapara (@mihirmapara89) reported@JioCare Booked a Jio prepaid SIM on 3rd June. Still no delivery after 7 days. Customer care keeps saying “within 24 hours” but nothing happens. jiocare please resolve. #jiotrue5g #jiosim #fraudservice
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Bhavya shukla (@bhavyaTrivedi16) reportedMore than 48 hours of complete service disruption and still no resolution. Customers are paying for uninterrupted connectivity, not repeated copy-paste apologies. Demand immediate restoration and appropriate compensation the outage period @JioCare @reliancejio @jagograhakjago