Reliance Jio outages and service status in Santa Cruz, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 4 outage signals in the last 24 hours around Santa Cruz, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 22, 9:39 AM GMT+5:30.
- Internet (62%)
- Wi-fi (19%)
- Total Blackout (12%)
- Phone (4%)
- TV (2%)
- E-mail (1%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Santa Cruz, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 22: Problems at Reliance Jio
Reliance Jio is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Santa Cruz, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Thāne, Mumbai, Mumbai Suburban, and Airoli.
| City | Problem Type | Report Time |
|---|---|---|
 Thāne
|
Internet | 5 hours ago |
|
Mumbai
|
14 hours ago | |
|
Mumbai
|
Internet | 15 hours ago |
|
Mumbai
|
Internet | 24 hours ago |
|
Mumbai
|
Internet | 1 day ago |
|
Mumbai
|
Internet | 2 days ago |
Nearby cities with recent reports
22 recent signals
2 recent signals
1 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Santa Cruz, Maharashtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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Pankaj K (@pankajcyberr) reported from Mumbai, MaharashtraInternet not working but green light is there on fiber box. @JioCare How many times will I get internet interruption? Will you refund the amount for downtime?
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Sonia Notani (@sonianotani) reported from Mumbai Suburban, MaharashtraNo customer care number. Emails got a few holding replies and then no replies. This is a critical service for us!! @reliancejio @JioCare
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LFO Shrey Plays (@shreyplaysYT) reported from Mumbai Suburban, MaharashtraWhat is it with @reliancejio @PlayApex ping problems. Every alternate game the ping is at above 200ms. So annoying nd irritating.
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Arnab Kanti Ghosh (@ArnabKantiGhosh) reported from Yashodham, MaharashtraI have a #jiofiber broadband. But I think the router is bad. Beacause the 5Ghz band is good the whole flat but the 2.4Ghz band is only available when I stand infront of the router. Also no response from the local team. This much bad service is not expected from @reliancejio.
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Anil (@Alwaysanil_) reported from Mumbai Suburban, MaharashtraMy earlier request for engineer was for 5-6 pm slot 4 feb Since due to Some issue from jio application they didn't consider that SR, Please take a note of new SRN SR00001HEDMK I am having my lecture at 7 pm @_MukeshAmbani @JioCare @reliancejio
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Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, MaharashtraHello @JioCare r u seriously care your customer
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Suhit Jain (@SuhitJain3) reported from Mumbai Suburban, MaharashtraWorst network jio is having now a days totally 0 % network they providing 4-5 times i had called to customer care but they didn't solve my problem lazy *** @JioCare @reliancejio
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Pratik HS Shah (@hspratik) reported from Yashodham, Maharashtra@JioCare @JioFiberVoice @reliancejio horrible experience ever while installation of jio fiber, they were sugar coated sweet talkers while taking selling plans & equally unpleasant experience while installation. Please update about cancellation & refund process of order
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nj (@navinjk11) reported from Mumbai, Maharashtra@JioCare @reliancejio No response yet to my requests 3rd in the day why so slow ?
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Vikas Shaw (@VikasShaw16) reported from Mumbai Suburban, MaharashtraMay I know any genuine contact person number I want to install mobile network tower in Mumbai on my rooftop @reliancejio @airtelindia @VodafoneGroup
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Anil J. Chanchani (@chanchani_) reported from Mumbai Suburban, Maharashtra@JioCare Why Company is holding a Customer's Rs 10000/ deposit lying without any interest
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port
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ROHAN GOHIL (@ROHANGOHIL) reported from Yashodham, Maharashtra@JioCare All the iphone user are facing the same issue please solve it as soon as possible or u guys will lose all the customers
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मॅथ्यू अँटनी|Mathew Antony|മാത്യു ആന്റണി (@mathewmantony) reported from Mumbai Suburban, MaharashtraIt's been 2 days @reliancejio internet services is down in Bandra.Apart from the consistency in giving SMS updates that service is not restored,there is no uptime. Will they also give billing reduction to all the subscribers.All are saying that no human interface at all.
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Whistleblower-सिटी बजाओ📢 (@WhistleBlower_H) reported from Yashodham, MaharashtraJio 5g Service Net...Hahahaha. It seems to run at a speed of 2G. 5G Internet service is still not available in cities like Mumbai Metropolitan. Ambani company is fooling all Indians. @reliancejio @JioCare @TRAI
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Kaushal (@kaush31886) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio this is happening second time. Suddenly internet and router stop working. And the best part is JIO service person will attend my request on 15th march? Seriously ? Soo fast ? dominance is dangerous in market ..its true. @HathwayBrdband was better. 😔
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श्रीनिवास शर्मा (@shriniwas07) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare @ImAtulKansal We are following since 6 months for the installation of cable for Jio Fiber. No service is being received from you.
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Indian (@Ankit28789794) reported from Yashodham, Maharashtra@reliancejio @JioCare @JioSaavn Feedback: caller tunes sound quality is very very poor, users loves to set up their loved tune but caller tune sound quality is super poor than the actual sound. It is disappointing, please see if you can improve in that section. Thanks
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Vaibhav Gupta (He/Him/His) (@vaibhav30gup) reported from Yashodham, Maharashtra@LnTFinance even after having #DnD activated, still receiving numerous calls for loan offers. Can u please give me an explanation? I raised my concern multiple times with @JioCare and the complaint falls on Deaf years. @TRAI can u take some action. This is a serious violation.
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Vinod Yadav (@vsy135) reported from Mumbai Suburban, MaharashtraPathetic service from @JioCare . Went to kanjur jio office (near huma cinema) to get my father's sim changed as existing one was corrupted. Everyone in that lane had electricity except jio store. Jio representative said "meter had been cut down as electricity bill is not paid"
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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prankur pandey (@drprankur) reported@JioCare Have been waiting since 17th May for the team to respond and fix the issue. It would be helpful if the word “soon” is replaced by a deadline by which my problem will be fixed by your team. Regards
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Jay Kumar (@JayKuma17627277) reported@JioCare after one week I m not getting the refund for filing a complaint for the cancellation of new jio air fibre connection (not installed)with service request no SR000035UGZ5 to the jio care executive.totally fed up when I get my refund .
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Ankur Gandhi (@hackingethics) reported@JioCare @JioCare Why did u create new service request?There is already a service request generated 2-3 days ago.Technician already visited 2 days ago,Why visit again? I think you dnt understand that facing this issue frm 3 days and service request already generated SR00002L89FM
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Shivam Rajput (@mr_shivuji) reported@JioCare You won’t do anything except ask for address and number. Then after 2 days the complaint will be auto-closed as “resolved” without fixing the network. Same thing has happened multiple times already.
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The Hindi Poet (@soumik_dash) reported@reliancejio @JioCare in my father’s Jio number suddenly no incoming/outgoing call & sms, despite full recharge. He is 70+ year old and unable to locate your service centres. Can someone lend support and fix this issue?
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keshav (@mahajankeshav2) reported@JioCare Lot of complaints already raised and closed . But haven't received the refund. If this time I don't receive the refund, i am gonna file edakhil @jaagograhakjago consumer complaint..
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Rahul Sharma (@Rahulaboti1985) reported@JioCare I explained and demonstrated my problem in a practical manner, yet no solution was found. Nevertheless, I would like to bring it to your attention once again that whenever there is a power outage in my area, the Jio network goes down.
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Prince Kumar (@PrinceK30074788) reported@JioCare Insm facing issue and today is fourth day.. who will responsible for the money I paid.. I won't pay the bill for next month
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Nilesh Srivastava🇮🇳 (@Niel_sri) reported@JioCare Technician already visited yesterday and assured me yesterday that the system will be on by 3 pm yesterday. And look today it's around 11am and it's system is not working
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Surya (@Surya61427300) reportedI'm from kerala why couldn't I contact your customer care number...? When it says press 1 and i press 1 it is not responding instead it says other things like press 2 press 3 not at all responding for my query @JioCare @reliancejio