Reliance Jio outages and service status in Santa Cruz, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 3 outage signals in the last 24 hours around Santa Cruz, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 13, 4:17 PM GMT+5:30.
- Internet (57%)
- Wi-fi (20%)
- Phone (13%)
- Total Blackout (6%)
- E-mail (4%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Santa Cruz, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 13: Problems at Reliance Jio
Reliance Jio is having issues since 10:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Santa Cruz, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai Suburban
|
22 seconds ago | |
|
Mumbai
|
Internet | 5 minutes ago |
|
Mumbai
|
Internet | 20 hours ago |
|
Mumbai
|
Internet | 1 day ago |
|
Mumbai
|
Phone | 4 days ago |
|
Mumbai
|
Internet | 4 days ago |
Nearby cities with recent reports
17 recent signals
1 recent signals
1 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Santa Cruz, Maharashtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra@JioCare bas service My welcome offer not received I am not using 5g unlimited data With postpaid number My plan 399 9309855763
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Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare Why should I again revert when I am telling you issue isn’t fixed and I have given you ticket number which captures every details then why you keep on asking me. Please advise what has been done to fix this issue till date?
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Ajay Awtaney (@LiveFromALounge) reported from Mumbai Suburban, Maharashtra@JioCare when does the service on my postpaid phone resume? Its been 2 months approx and the bills are all@paid (you have a mandate for auto debit). Shall I port the number away?
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Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare No one has called me no technician has visited and issue is resolved wow you guys are amazing all companies should learn this skill from you without calling/visiting customer and addressing their concerns to resolve issues!
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Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra@JioCare I want to port my no to onther service provider. Your complaints number 198 not working. Your customer support worst on Twitter too.
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satish tiwari (@satishtiwari81) reported from Mumbai Suburban, Maharashtra@reliancejio @RelianceEnt @reliancegroup kindly take notice that jio fibre team had assured us free connection to society.but after 2 month of service started.there is no response from team .feeling cheated from jio fibre .from Satish tiwari veermahal chs lalbaug 9820464853
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Volney Myron (@volneymyron) reported from Yashodham, MaharashtraThe worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!
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Nishant Mody (@modynishant) reported from Mumbai Suburban, MaharashtraDear @reliancejio we just bought a new jio sim and it’s showing enter network unlock code. We only have 3 attempts left. Kindly guide.
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@reliancejio @JioCare You only hire Telecallers, Artificial intellect, but you don't have enough tower and service engineer to check the network compatibility.. it's daily pain ! Our day start with frustration. We are planning to go in consumer court @jagograhakjago
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Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Internet not working for landline number +91-22-31811638 please help
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Mitesh Saraf (@miteshsaraf78) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare Hey when is #Mumbai getting #5G really sick of this useless currant network 😡
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Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, Maharashtra@JioCare need to connect to customer care
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare Inspite if registering a new complaint this afternoon at 12:30 I was been told that an engineer would visit by 3pm and it’s already 5pm but nobody here and also no communication, is this truly a 5G experience which you’ll claim??? Poor customer service
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Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra@reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response
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Anil (@Alwaysanil_) reported from Mumbai Suburban, MaharashtraMy earlier request for engineer was for 5-6 pm slot 4 feb Since due to Some issue from jio application they didn't consider that SR, Please take a note of new SRN SR00001HEDMK I am having my lecture at 7 pm @_MukeshAmbani @JioCare @reliancejio
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Dr. Ashish S. Hattangdi (Ph.D) (@ashishhattangdi) reported from Yashodham, Maharashtra@JioCare i wanted to Port our family numbers from prepaid to postpaid family plan. No response from website etc. Pls help
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Kuldeep Vyas (@kuldeepvyaas) reported from Yashodham, Maharashtra5G NETWORK 0% HERE. ,MUMBAI-400101 19.201716,72.865914 Please solve problem .@reliancejio @JioCare @jio
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श्रीनिवास शर्मा (@shriniwas07) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare @ImAtulKansal We are following since 6 months for the installation of cable for Jio Fiber. No service is being received from you.
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Poonam Ralh (@iPoonamRalh) reported from Mumbai Suburban, Maharashtra@Airtel_Presence I mistakenly recharged my number for 666 but i never got it coz I have ported my number to @JioCare . Can you pls look into this. Recharge did via @Paytm
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I’m a Plotta // 100x’er (@PiyushOchani) reported from Mumbai Suburban, Maharashtra@JioCare hello I'm having a lot of call drop issues. I need a replacement sim card and for that I've sent you an email as well
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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S M Ibrahim (@smi1in) reported@JioCare I already gave the solution to your problem that there is a connection in the same place which needs to be relocated and it is installed in my own building and right now its not in working condition but your staff was not ready to listen.
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shweta babbar (@ShwetaBabbarSha) reported@JioCare Well I still haven’t received any email text or call regarding this issue from your team, and let me tell you - your team is never available to assist. @reliancejio @JioCare
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RAJA BABU (@rajababu909) reportedReally frustrated with the service from . I paid for Jio Fiber installation, and was promised it would be done by 11th or 12th. Today is 13th and there’s still no update or response from the team. This kind of delay without communication is unacceptable. @reliancejio @JioCare
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Thiru_Sara (@Thiru_sara24) reportedWhat happened to my refund??????? Issue pending for nearly 2 months. @JioCare @TRAI @consaff
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Mouli Varma (@moulivarma95) reported@JioCare Why would I contact sales person from jio. I shifted to airtel fiber who has better customer service. @jio yet to refund my 1200. A month recharge has also gone waste and i spent money everyday for a week for data recharges. I demand refund of whole amount.
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Uttam Kumar (@UttamKu58485904) reported@_MukeshAmbani @JioCare @reliancejio Sir, problem of NO Network/ 1 bar has NOT been attended to- till now even after so many days. Yr executives are not taking proper action so we are forced to bring it to your notice. Suitable action requested immediately. Regards
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Beerendra Patel🇮🇳 (@Biru9393) reported“I wish to discontinue my Jio Fiber connection due to relocation. Unfortunately, I have been unable to contact customer care and have not received any assistance. I request you to kindly provide support for the disconnection process.@JioCare
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geeta (@parekhg2) reported@reliancejio WiFi not working since 2 days and AI based customer support is useless. Please resolve the issue soon.
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Kshitij Singh Chauhan (@kshitij23999) reported@JioCare I am unable to reach support via call (IVR auto disconnect due to outage) and chat is not connecting to an agent. My JioFiber connection has recurring weekly disconnections. I want immediate permanent disconnection. This is a formal request. Please arrange urgent
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Jai Awasthi (@JaiAwasthi14) reported@JioCare Still no resolution after an entire week, this is absolutely unacceptable. The level of service from Jio is beyond pathetic. I haven’t even received my refund. If not resolved immediately, I will file the complaint in the consumer court in a couple of days. Enough is enough.