Reliance Jio

Reliance Jio Outage Report in Santa Cruz, Mumbai Suburban, State of Mahārāshtra

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Santa Cruz, State of Mahārāshtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Santa Cruz, Mumbai Suburban, State of Mahārāshtra 01/31/2026 14:55

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Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Santa Cruz, Mumbai Suburban, State of Mahārāshtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai.

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City Problem Type Report Time
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Phone
IndiaMumbai Phone

Community Discussion

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Reliance Jio Issues Reports Near Santa Cruz, State of Mahārāshtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • keshav_karve Keshav Sanjeev (@keshav_karve) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Never thought JIO would b so horrible. I would never in my life subscribe to any of their services. Just cancel my jio fibre connection & refund the 3 months subscription & also payback d deposit money. Pls. Take back u r router n STB

  • TejasMavadiya Tejas Mavadiya (@TejasMavadiya) reported from Khār, State of Mahārāshtra

    @reliancejio @JioCare last 1 week JIO network is not working properly in bandra west waterfiled raod. For your reference i am adding my current location.pls update on the same why we are not getting best network .

  • RajveerSangtani Rajveer (@RajveerSangtani) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @BBCWorld @ndtv , Really SHAME ON JIO CUSTOMER CARE, pathetic service,disaster,without knowledge staff with pathetic service.its better give me JIO care I will make better customer service. SHAME ON JIO 😡 call 8652525218

  • RajveerSangtani Rajveer (@RajveerSangtani) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @BBCWorld @ndtv , Really SHAME ON JIO CUSTOMER CARE, pathetic service,disaster,without knowledge staff with pathetic service.its better give me JIO care I will make better customer service. SHAME ON JIO 😡

  • nareshm51 Nareshhhh (@nareshm51) reported from Mumbai Suburban, State of Mahārāshtra

    @shaggy_maniac @Airtel_Presence @airtelindia @JioCare Bro just portout, they are useless service providers, pls shift to @JioCare

  • Im_JanakKPandya Janak Kishore Pandya (@Im_JanakKPandya) reported from Mumbai Suburban, State of Mahārāshtra

    After so many complaint @JioCare @reliancejio unake to resolver the network problem. @DoT_India

  • jigarsawla Jigar Sawla (@jigarsawla) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare hi, Need full year statement for my multiple mobile connections. Kindly help. Your website is conking off

  • balbalajibala Balaji Nadar (@balbalajibala) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio service id 400123551422 ..not working sinve last 1 month ..pls refund asap.. take back device.. wo4st customer care

  • keshav_karve Keshav Sanjeev (@keshav_karve) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare I am sorry to say so, you guys are such a farce! MTNL is lot lot better than you!! It’s better you guys sell petroleum products. Customer service is not your forte. 10 days n not even an engineer visit!!! Unimaginable in today’s world!!

  • TheNehalSarda NEHAL SARDA (@TheNehalSarda) reported from Mumbai Suburban, State of Mahārāshtra

    People are not being able to reach me on Internet- I don't even know if this tweet is reaching @reliancejio because network is on an all time low---Doesn't work this way! I am facing severe network issues in my locality but no positive response from @JioCare ..

  • Abinash03111992 Abinash Gupta (@Abinash03111992) reported from Mumbai Suburban, State of Mahārāshtra

    @TheKhbri @ColorsTV @BiggBoss @JioCare @reliancejio @realumarriaz should file a complaint. This is cheating. @ColorsTV

  • DebashisSarkar Debashis Sarkar (@DebashisSarkar) reported from Mumbai Suburban, State of Mahārāshtra

    Placed an order for a #Jio Fibre connection~The initial experience is scary. The sales guys just want to dump a connection and don’t care about service. Two Jio reps Basant Giri & Vinay Salvi made tall promises now don’t respond| @JioCare #CX #CustomerExperience #CustomerService

  • shaikh_arshiyan Arshiyan A Shaikh (@shaikh_arshiyan) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN @airtelindia why the 4G services is so bad why i travel by Mumbai local between Thane and Vikhroli. I am using both the network faces lots of issue.@reliancejio what's your say

  • Hyytesh In Search of Destiny (@Hyytesh) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare #TRAI . #RIL SR0000108JPM please help me out jio is not providing the internet and nor refunding my money. Instead they themselves made cancel request and took their handoffs to refund my money SR000010FIZ5.

  • dhavals06 dhaval.ks (@dhavals06) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio @JioCare @fiberbroadband Reliance Jio, i need new internet connection and the sales executive is not replying since 5 days. Says he doesnt care. Deepak G - +917738314299. Can you help @jio @Ghatkopar4Right Ghatkopar west

  • balbalajibala Balaji Nadar (@balbalajibala) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @reliancejio service id 400123551422 ..not working sinve last 1 month ..pls refund asap.. take back device.. wo4st customer care

  • arki7n Akhilesh Yadav (@arki7n) reported from Mumbai Suburban, State of Mahārāshtra

    @DoT_India @JioCare @reliancejio Hi, Jio customer care is harassing me by not refunding my advance paid 1.5year rentals. Their network is of too poor grade. They are not helping me to port to other network. Please guide me to file a court complaint.

  • ajitpat41434698 ajit patel (@ajitpat41434698) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @reliancejio Worst network jio facing this issue from last 7:8 months i told 100 times i am facing trouble in receiving calls from all some of people can't contact me what the hell is going u people don't have understand what i am facing

  • keshav_karve Keshav Sanjeev (@keshav_karve) reported from Mumbai Suburban, State of Mahārāshtra

    @JioGigaFiber_ @JioCare if you can not resolve the connectivity issue, you have no right to charge the monthly fee, please cancel my subscription & refund it

  • iamamit9117 Amit P Gupta (@iamamit9117) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio what is wrong with the network, from past 2 days it’s giving pain..kindly check and revert

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • JKGAMIN61674116 J.K.GAMING (@JKGAMIN61674116) reported

    THEY HAVE TOLD ME THAT THERE IS PROBLEM IN YOU NALASOPARA EAST LOCATION WHICH BE RESOLVED SOON THESE WAS TOLD YESTERDAY BUT TILL NOW THERE IS NO INTERNET @reliancejio @WeAreVasai

  • sravan1802 Sravan Kumar N (@sravan1802) reported

    @JioCare Found your local agent contact and reached him. If there is any trouble, will reach out to you

  • Hiieyyy Ha (@Hiieyyy) reported

    @JioCare getting high in game. Pretty bad routing ??????? Any fixes? 😠😠😕

  • prasi1205 Sivaprakasam (@prasi1205) reported

    @airtelindia @JioCare @BSNLCorporate tried hard with you guys for broadband connection in my village, no one bothered to reply. Can you atleast improve mobile network quality. No broadband feasibilty no mobile network. What you guys are upto?

  • SeenuChowdhary lil pain (@SeenuChowdhary) reported

    @JioCare i called the customer care and hereby told me to update complain to chatting bot and ask for a new adapter. Now the bot isn't showing any section for complain. Please contact ASAP. I had dm'd you as I was asked by you. Further no replies. ? Please contact

  • chiranjeetDas13 chiranjeet Das (@chiranjeetDas13) reported

    @reliancejio i am facing network issue since last 1 week. call drop and internet issue. Please check and resolve Mobile no. 7208818588

  • the_jyotirmay Jyotirmay (@the_jyotirmay) reported

    The other signal is @airtelindia way better than @reliancejio

  • Harshpatel1507 Harsh patel (@Harshpatel1507) reported

    @JioCare Yesterday no one visited to resolve the issue ispite od highlighting all details through DM. Today got a new email that will visit be done at 9am. Its almost 12 now ans still waiting for the resolution... Will i need to take follow-up everyday?? #CustomerService

  • saransh_16 Saransh P ↗️ (@saransh_16) reported

    @JioCare Nothing has been done yet. Still internet is down. No one has come to fix.

  • SameerShek16 Sameer Shek (@SameerShek16) reported

    I am fed up with the jio that I am experiencing only single bar signal is showing .... complaining from 2 months no one is taking a serious action very weak network connectivity #improvejioconectivity @JioCare @reliancejio Adress Kumarawada- ponsulem Canacona -goa