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Reliance Jio

Reliance Jio Outage Report in Santa Cruz, Mumbai Suburban, Maharashtra

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Santa Cruz, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Reliance Jio

Reliance Jio is having issues since 07:10 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map Near Santa Cruz, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, and Thāne.

CityProblem TypeReport Time
Mumbai Internet 9 hours ago
Mumbai Internet 1 day ago
Mumbai E-mail 1 day ago
Mumbai Internet 3 days ago
Mumbai Internet 4 days ago
Mumbai Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Santa Cruz, Maharashtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • YashKapoor28
    Yash Kapoor (@YashKapoor28) reported from Mumbai Suburban, Maharashtra

    @VodafoneIN @airtelindia @JioCare @idea_cares I think @VodafoneIN is sending some alien to visit my place, that is why it's taking months. #Shameless #Network #service #CustomerExperience #VodafoneSucks

  • nomadic_guy
    Punster (@nomadic_guy) reported from Mumbai Suburban, Maharashtra

    Trying to get Jio mobile network now is more difficult than getting a window seat in Mumbai Local! @reliancejio

  • nishank_anand
    Nishank Raj Anand (@nishank_anand) reported from Mumbai Suburban, Maharashtra

    @reliancejio @reliancegroup @IMGReliance Relaince jio sim and gigafiber care seldom solve any querries they are lost and give uncertain replies and do not support customers with services have lack of knowledge abt anything we ask have written several mails at jio care no response

  • jvntaker
    Jevian Fernandez (@jvntaker) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare been trying to get in touch with someone for a #JioFiber connection. Have filled online links multiple times but no response yet. Please help!

  • sats216
    Satish Gaikwad (@sats216) reported from Mumbai Suburban, Maharashtra

    @JioCare i want a new subscription for the Jio broadband can help. I had a contact in my locality unfortunately he has moved

  • kiaraevents
    KIARA D'SILVA (@kiaraevents) reported from Mumbai Suburban, Maharashtra

    @JioCare I'm having a major problem with the Router at times it just want get charge. Have to literally shake the router and then I see it charging And yes the network too goes week many time leaving me lagging for a while and a break on work mode

  • Harshit_921
    Harshit Jain 🇮🇳 (@Harshit_921) reported from Mumbai Suburban, Maharashtra

    Sorry, but not changing to #JioFiber 👎 Expensive from my local network which provides 40mbps with 250 gb data at rs. 499 #JioFiber #JioGigafiber @reliancejio

  • duberaul
    Rahul (@duberaul) reported from Mumbai Suburban, Maharashtra

    @reliancejio disappointed with your of #JioFiberPlans local service provide provide me unlimited data at 25MBPS @ ₹600/- thought you will be competitive. ₹849/- only 200GB really disappointing

  • bittukrunal
    Krunal Kataria (@bittukrunal) reported from Mumbai Suburban, Maharashtra

    They #JioCare #RelinceJio are least bother about their customers as they have gained millions of customer now they don't care what we suffer. @TRAI #MukeshAmbani @DoT_India

  • ayushbang
    Ayush Khanna (@ayushbang) reported from Mumbai Suburban, Maharashtra

    It’s an everyday struggle with ION internet in Mumbai. Trying to get this resolved. #JioFiber @reliancejio please help us in such bad situations where you pay more and get nothing.

  • twtul
    A T U L ☕️📔 (@twtul) reported from Mumbai Suburban, Maharashtra

    @PhalinShah @reliancejio Damn serious. Test anytime.

  • anilstanwade
    Anil Tanwade (@anilstanwade) reported from Mumbai, Maharashtra

    @JioCare @reliancejio Following with Jio since 2 yrs for better network signal. Every time false promise. No resolution. Network has gone bad to worst state in last 2 months. Can't make calls, forget 4G speed. Jio is 4G on paper, experience worse than 2G. Highly disappointed. :(

  • ashishdalvi007
    Ashish Dalvi (@ashishdalvi007) reported from Mumbai Suburban, Maharashtra

    @JioCare A service guy said off the record that local cable operators cut wires...This is so frivolous reply..I can't believe Mukesh Bhai is scared of local cable mafia. pls do something..It's 3rd day now that internet is off...

  • ashishdalvi007
    Ashish Dalvi (@ashishdalvi007) reported from Mumbai Suburban, Maharashtra

    @JioCare on a serious note pls attend to the service as now even calls to the jio number keeps repeating the same message - you have data balance of 100 GB...What's the use if I can only hear this and can't use😡😡

  • ihiteshsanghvi
    Hitesh Sanghvi (@ihiteshsanghvi) reported from Mumbai Suburban, Maharashtra

    @reliancejio already my jio finer plan was on and now landline is not working and noone guiding how to book jio fiber tv .

  • memajalkar
    Prathamesh Majalkar (@memajalkar) reported from Mumbai Suburban, Maharashtra

    Its time to upgrade your voice service. In my locality, I'm facing network issue. Earlier there were no problem related calls but past one month i am facing issue "Sometimes call gets disconnected and not able to hear voice or blank call. Etc..".@JioCare @reliancejio @JioChat

  • TuliBhushan
    Bhushan Tuli (@TuliBhushan) reported from Mumbai Suburban, Maharashtra

    @reliancejio Still waiting for someone from hip to approach society for connecting to hip finer... Service can only be used if provided...

  • YashKapoor28
    Yash Kapoor (@YashKapoor28) reported from Mumbai Suburban, Maharashtra

    @VodafoneIN Inspite of multiple reminders nothing has happened, Vodafone simply called, apologized and continued with 4th class service, I need network to make and receive call, how difficult for you people to improve your network. #Shameless @airtelindia @JioCare @idea_cares @VodafoneIN

  • Sudhircheojha
    Sudhir Ojha (@Sudhircheojha) reported from Mumbai Suburban, Maharashtra

    Dear @JioCare I've lost my mobile phone no +919653146822 so request to you please hold the service to stop Unauthorize uses. Thanks a lot.

  • AshishG2019
    Ashish Garg (@AshishG2019) reported from Mumbai Suburban, Maharashtra

    On the occasion of Jio Launch on 5th Sept 2019, we have kept emersion of Jio Router as it is not working and no one is bothered to look in to our repeated complaints for past 5 days now. RIP Jio @JioCare @reliancejio

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • c2148f00c69c472
    Aayush Anshu (@c2148f00c69c472) reported

    @DoT_India @JioCare I'm going to file a complaint against you in consumer court for not providing proper service and not taking any action on complaints. Now you can give your diplomatic reply to Court.

  • RitvikSandal
    theritviksandal (@RitvikSandal) reported

    Worst connection. I’m facing this problem from last 3 years. I complained a lot but no action taken by @reliancejio I think you don’t take care of your customers.

  • vivek_rajsingh
    Vivek RAJSINGH (@vivek_rajsingh) reported

    @reliancejio @JioCare I have recharged my fiber but its not working

  • SharathsaiH
    Sharath Sai (@SharathsaiH) reported

    I went there and he took almost 30 mins but couldn’t activate esim, said some server issue. What a pathetic service it is. First of all, you guy don’t have enough stores, and this one is within mall where they charged me parking fee. And still issue not resolved @reliancejio

  • Madhurj34702194
    Madhurjya (@Madhurj34702194) reported

    @JioCare I have been trying to get a fix for my WiFi for the last 2 hour.There is no member who is picking up from the toll free number neither are you WiFi agents professional.+913672356849.Please help me in fixing my WiFi problem.If you really do care the importance of time

  • nuhuda7
    Noor (@nuhuda7) reported

    @JioCare I really hope you do. I just want you to understand that i am wfh and such issue have been hurting me. I have been reaching out to your CS team time and again and all i can get in return is a dropped call.

  • c2148f00c69c472
    Aayush Anshu (@c2148f00c69c472) reported

    @JioCare @JioCare I'm going to file a complaint against you in consumer court for not providing proper service and not taking any action on complaints. Now you can give your diplomatic reply to Court.

  • 17VIVEKCH
    17VIVEK CHAUHAN (@17VIVEKCH) reported

    Worst network Jio, I am very disappointed with ur service . @reliancejio

  • abhishekpatra97
    Abhishek Patra (@abhishekpatra97) reported

    why your network is so down in PURI CITY? @reliancejio @airtelindia

  • Jr_NTR9999
    NTR ™🌊🌊🌊 (@Jr_NTR9999) reported

    @NaPeruNekenduku @JioCare 1 week nundi horrible bro