1. Home
  2. Companies
  3. Reliance Jio
  4. Santa Cruz
Reliance Jio

Reliance Jio outages and service status in Santa Cruz, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 6 outage signals in the last 24 hours around Santa Cruz, including 6 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jun 4, 7:16 PM GMT+5:30.
  • 64% Internet (64%)
  • 17% Wi-fi (17%)
  • 12% Total Blackout (12%)
  • 5% Phone (5%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Santa Cruz, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 5: Problems at Reliance Jio

Reliance Jio is having issues since 06:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Santa Cruz, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, Mumbai Suburban, and Airoli.

CityProblem TypeReport Time
Mumbai Wi-fi 13 hours ago
Mumbai Wi-fi 13 hours ago
Mumbai Wi-fi 15 hours ago
Mumbai Internet 18 hours ago
Mumbai Internet 18 hours ago
Mumbai Internet 23 hours ago

Nearby cities with recent reports

Mumbai

22 recent signals

13 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Santa Cruz, Maharashtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • paaaarthhh
    Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra

    @JioCare RT news channel is not working on jio fiber.Please help

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare I think this 15 times I have forwarded my house details... Why the same sop has been following? Can't you come here and check network

  • RaashulTandon
    RAASHUL TANDON (@RaashulTandon) reported from Mumbai Suburban, Maharashtra

    @airtelindia inspite of activating DND I'm getting zillion calls a day! Network issues haven't been resolved for the past 1 year. Is this a sublime message to port to @reliancejio ?!

  • agarwalvishnu
    vishnu agarwal (@agarwalvishnu) reported from Mumbai Suburban, Maharashtra

    @JioCare No solution to my complaint yet...

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare tv channels on Jiofiber giving trouble,at times some channels disappear,my plan is 150 Mbps,stb needs to be checked

  • starchaitnya
    Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra

    Hello @JioCare r u seriously care your customer

  • miteshsaraf78
    Mitesh Saraf (@miteshsaraf78) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare Hey when is #Mumbai getting #5G really sick of this useless currant network 😡

  • chanchani_
    Anil J. Chanchani (@chanchani_) reported from Mumbai Suburban, Maharashtra

    @JioCare Why Company is holding a Customer's Rs 10000/ deposit lying without any interest

  • TheVinodNair
    Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra

    @JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare Inspite if registering a new complaint this afternoon at 12:30 I was been told that an engineer would visit by 3pm and it’s already 5pm but nobody here and also no communication, is this truly a 5G experience which you’ll claim??? Poor customer service

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare No one has called me no technician has visited and issue is resolved wow you guys are amazing all companies should learn this skill from you without calling/visiting customer and addressing their concerns to resolve issues!

  • ROHANGOHIL
    ROHAN GOHIL (@ROHANGOHIL) reported from Yashodham, Maharashtra

    @JioCare All the iphone user are facing the same issue please solve it as soon as possible or u guys will lose all the customers

  • shriniwas07
    श्रीनिवास शर्मा (@shriniwas07) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare @ImAtulKansal We are following since 6 months for the installation of cable for Jio Fiber. No service is being received from you.

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Internet not working for landline number +91-22-31811638 please help

  • shuks1986
    ajay (@shuks1986) reported from Yashodham, Maharashtra

    @JioCare @TRAI having problems in voice call Too much disturbance with jio network i just got back to jio from Airtel but same problem with the same number

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @reliancejio @JioCare it's frustrating time, taking twice the recharge but not given one single improvement in the jio... Everyday we are facing issue! I am not expecting such delay in service from Jio.. the more we raise whistle blow the more you are ignoring us big shame...

  • ricaopowel214
    radhe radhe (@ricaopowel214) reported from Andheri, Maharashtra

    @JioCare why there is no network in Andheri East. Near mogra station. Since morning, there is issue in the network. Pathetic network.

  • surensadwelkar
    Surendra Sadwelkar (@surensadwelkar) reported from Mumbai Suburban, Maharashtra

    @JioCare i have complained 2 times so far that I cannot make or receive calls sometimes, i am not able to call any emergency numbers like 100. So far my issue remains unresolved. If Jio is not able to resolve my issue i will have to port out.

  • impankajengg
    I am Pankaj (@impankajengg) reported from Mumbai Suburban, Maharashtra

    @JioCare I am unable to see Twitter feeds, unable to make whatsapp voice and video calls with jio data from my new phone (1+10T). What's the solution?

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • avinashbarwal
    Avinash Barwal (@avinashbarwal) reported

    @JioCare @jiocare since there's no support from relocation team and jio fiber I wish to surrender the connection

  • aamirzeal007
    Aamir Khan (@aamirzeal007) reported

    @JioCare It’s been more than 7 days and my JioFiber issue is still unresolved. The assigned technician keeps saying it cannot be done right now and asked me to tweet instead. My time and money are being wasted while I continue to pay for a service that is not working properly.

  • KshitizBhatt8
    harry (@KshitizBhatt8) reported

    @JioCare @JioCare @reliancejio Thanks for the update. Please note that I have already initiated the refund via customer care due to prolonged delay since 30 May. Kindly confirm the refund reference number and timeline. No installation is required anymore.

  • taarunr
    iamTR (@taarunr) reported

    @heyvats2020 @JioCare @reliancejio Your Lucky ! My issue is not resolved from April 27 2026

  • Int_Vatsal
    Vatsal Upadhyay (@Int_Vatsal) reported

    Hey @reliancejio @JioCare @jio_fiber your services are so - so bad in my area since 2023 it shows 5g but barely matches the speed of 3g is so so so bad I am so disappointed. A year ago we brought airfiber which worked fine till now and we are facing the same problems again ...

  • AMITKROJHA7
    Amit Kumar Ojha (@AMITKROJHA7) reported

    @JioCare @reliancejio my registered jio number will not resolve the problem .. first u check ur own network condition in Dumraon which is down from more than 10 days . ur entire team is pushing air fiber that too with TV offer..

  • tarunpalgotha1
    Tarun kumar (@tarunpalgotha1) reported

    @JioCare On 27 may 2026 your customer representative sent a DM stating i will get 60 days of service

  • peeceema
    peeceema (@peeceema) reported

    @nowitritik @JioCare Nothing will happen. You will get stupid messages from chatbots for your complaints.

  • guptapulkit625
    Pulkit_625 (@guptapulkit625) reported

    @JioCare @reliancejio in the past 3 days have raised complaints 6 times on customer care but not a single visit till date! 6 slots selected 6 times tickets raised and yet no response seen. Such pathetic service. Will discontinue the service for sure.

  • PriyeshRam
    Priyesh ram krishna (@PriyeshRam) reported

    @JioCare @JioCare facing network outage for the last three days and even after multiple calls and requests no one came to check Kindly proceed with the account closure