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Reliance Jio

Reliance Jio outages and service status in Santa Cruz, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 5 outage signals in the last 24 hours around Santa Cruz, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Apr 25, 9:34 PM GMT+5:30.
  • 56% Internet (56%)
  • 19% Wi-fi (19%)
  • 15% Phone (15%)
  • 6% Total Blackout (6%)
  • 4% E-mail (4%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Santa Cruz, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 25: Problems at Reliance Jio

Reliance Jio is having issues since 04:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Santa Cruz, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Airoli, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Mumbai Internet 26 minutes ago
Mumbai Wi-fi 12 hours ago
Mumbai Internet 12 hours ago
Mumbai Internet 20 hours ago
Mumbai Internet 23 hours ago
Mumbai Internet 1 day ago

Nearby cities with recent reports

Mumbai

18 recent signals

26 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Santa Cruz, Maharashtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • Alwaysanil_
    Anil (@Alwaysanil_) reported from Mumbai Suburban, Maharashtra

    My earlier request for engineer was for 5-6 pm slot 4 feb Since due to Some issue from jio application they didn't consider that SR, Please take a note of new SRN SR00001HEDMK I am having my lecture at 7 pm @_MukeshAmbani @JioCare @reliancejio

  • hd_hitendra
    Hitendra (@hd_hitendra) reported from Mumbai Suburban, Maharashtra

    @JioCare pls arrange a call from your team for jio tv..... I couldn't find the option for closing of scheme and initiating the refund for #fiber. Pls help.

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @reliancejio @JioCare You only hire Telecallers, Artificial intellect, but you don't have enough tower and service engineer to check the network compatibility.. it's daily pain ! Our day start with frustration. We are planning to go in consumer court @jagograhakjago

  • vsy135
    Vinod Yadav (@vsy135) reported from Mumbai Suburban, Maharashtra

    Pathetic service from @JioCare . Went to kanjur jio office (near huma cinema) to get my father's sim changed as existing one was corrupted. Everyone in that lane had electricity except jio store. Jio representative said "meter had been cut down as electricity bill is not paid"

  • BiswasNirmalya
    Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra

    @ParikshitK_ @JioCare Facing this issue since the last few days

  • starchaitnya
    Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra

    Hello @JioCare r u seriously care your customer

  • miteshsaraf78
    Mitesh Saraf (@miteshsaraf78) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare Hey when is #Mumbai getting #5G really sick of this useless currant network 😡

  • CoronaRadiata2
    Corona Radiata (@CoronaRadiata2) reported from Mumbai, Maharashtra

    I don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.

  • snair700
    Sethu Nair (@snair700) reported from Mumbai Suburban, Maharashtra

    @JioCare What a ****** network. When your recharge expires all network go slow specially the data network.

  • sonianotani
    Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio 5 days since registering entity on trueconnect and making a payment. Received invoice and email saying registered but we cannot move forward. Multiple complaint raised on email. Extremely frustrated! Urgent support needed

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @cankkasera @JioCare @reliancejio Hi I have face call and network both issue... I have just recently port the network candle is only ,1 available. Despite following up no improvement... जियो मैने क्यों लियो... Abhi Aisa lag raha he

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Why should I again revert when I am telling you issue isn’t fixed and I have given you ticket number which captures every details then why you keep on asking me. Please advise what has been done to fix this issue till date?

  • JagtianiShekhar
    CJ (@JagtianiShekhar) reported from Yashodham, Maharashtra

    @reliancejio @JioCare WIFi issue since yesterday and completely down since yesterday night. Please resolve immediately, thanks.

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra

    @JioCare bas service My welcome offer not received I am not using 5g unlimited data With postpaid number My plan 399 9309855763

  • shreyplaysYT
    LFO Shrey Plays (@shreyplaysYT) reported from Mumbai Suburban, Maharashtra

    What is it with @reliancejio @PlayApex ping problems. Every alternate game the ping is at above 200ms. So annoying nd irritating.

  • shah7543
    shah (@shah7543) reported from Mumbai Suburban, Maharashtra

    @reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet

  • ROHANGOHIL
    ROHAN GOHIL (@ROHANGOHIL) reported from Yashodham, Maharashtra

    @JioCare All the iphone user are facing the same issue please solve it as soon as possible or u guys will lose all the customers

  • BiswasNirmalya
    Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra

    @JioCare is there some issue with vowifi in jiofiber? Please clarify! Or is it related to jio sim?

  • Alwaysanil_
    Anil (@Alwaysanil_) reported from Mumbai Suburban, Maharashtra

    my jio fiber is not working i also complained and booked for engineer service but still no response received. @JioCare @JioFibre @reliancejio

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare the port was the biggest mistake i have ever had... Despite being the highest charging amount of recharge i am not getting single one rupees service.... Delay in message.. and many of belonging voice i have been missed to due to your pathetic service

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • _A_KumarSharma
    Anand Kumar Sharma (@_A_KumarSharma) reported

    @JioCare I request your assistance regarding consistently slow internet speed in my area (Pincode: 845412) for the past 1 year. The issue affects basic browsing and messaging. I have already reported this multiple times through 198 customer care, but the problem still persists.

  • advneerajtpbh
    नीरज तिवारी एडवोकेट 🇮🇳 Neeraj Tiwari (@advneerajtpbh) reported

    @JioCare @reliancejio Hello Support, my JioFiber connection linked with number 05342 359439 is facing issues. Internet service is disrupted / not working properly. Kindly register a complaint and arrange resolution at the earliest. #JioFiber #CustomerSupport

  • JUNAID0904
    MOHD JUNAID🇮🇳 (@JUNAID0904) reported

    @JioCare @JioCare third grade services and demand extra #fraudjio #consumerroghts 1 week ago not delivered sim don't respond. call customer care hold phone call for longtime and automatically cut the call

  • rahul251182
    Rahul (@rahul251182) reported

    @JioCare I have not heard anything from you guys except WIP. No reasons given, engineer never showed up and the wifi is still not working @reliancejio @reliancegroup

  • truthneverdrops
    Mr. Arshad (@truthneverdrops) reported

    Extremely disappointed with JioFiber service. App doesn’t allow calling technicians, and untrained agents disrupted my entire workday. Why pay for such poor support? Any compensation for lost time? Doubtful. @JioCare @reliancejio #JioFiber #PoorSupport

  • Abhinaypal980
    Bolli Abhinaypal (@Abhinaypal980) reported

    @JioCare just wanted to align the issue is plan is not being active even after recharge. what engineer. do he will ask to connect support. you are sure this will help. check thoroughly please. dont waste time.

  • gourav_sutharr
    Gourav Suthar (@gourav_sutharr) reported

    @JioCare @JioCare why I am DM you. 🙄 You DM me. Because your service is very low quality.

  • Abhishe55201795
    AK gaming (@Abhishe55201795) reported

    @JioCare His name is Shubham Mishra and he is from delhi Badarpur don't buy service from him

  • Harshv2442
    Harsh (@Harshv2442) reported

    @JioCare I have booked Jio AirFiber for my address but the assigned agent is not responding. Please help reassign technician or expedite installation. Registered mobile number: 7004169320

  • Abhishe08156221
    Abhishek Mishra (@Abhishe08156221) reported

    @JioCare Worst customer experience ever i am unable to use services with jio fiber, i have paid twice raised services request still i am unable to connect,now when I wish to disconnect my wifi u guys are not even letting me do it