Reliance Jio

Reliance Jio Outage Report in Santa Cruz, Mumbai Suburban, State of Mahārāshtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Santa Cruz, State of Mahārāshtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Santa Cruz, Mumbai Suburban, State of Mahārāshtra 03/04/2026 19:15

March 04: Problems at Reliance Jio

Reliance Jio is having issues since 11:50 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Santa Cruz, Mumbai Suburban, State of Mahārāshtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai and Thāne.

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City Problem Type Report Time
IndiaMumbai Total Blackout
IndiaMumbai Phone
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Total Blackout
IndiaMumbai Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Santa Cruz, State of Mahārāshtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • kiranlgajjar Kiran Gajjar (@kiranlgajjar) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio Dear team I am not satisfied with your resolution what you have provided, still I am facing issue with data network, if jio is not capable to provide the solution then why you guys are claiming the best 4G network in india, I am facing problem from last 12-15 days,

  • kiranlgajjar Kiran Gajjar (@kiranlgajjar) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare guys don't buy any jio services, as they have pathetic 4G network at many locations and when we complaint for the same they don't even responding as well

  • SanchoSandeep Sandeep Choudhary (@SanchoSandeep) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio @JioCare @JioChat Jio Server Down at DN Nagar with zero data service since early morning Saturday 6 June. Jio chat has no solutions. Surprise that your central server does not track, no credit for these lost days of service. This is 2nd time in month

  • rahimpadaniya Rahim Padaniya 🇮🇳 (@rahimpadaniya) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio Guys above tweet is promoted tweet thoda toh samjo... I know jio network and Internet speed is bad.

  • prakashkgshenoy prakash shenoy (@prakashkgshenoy) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio Mukeshbhai, those Shareholders who hv bn with the Company when it was run by Dhirubhai, r VERY SAD bcos we were deprived of the rights issue as Post Offices r closed and WE DID NOT RECEIVE THE OFFER LETTERS . Please do something. We wish Dhirubhai was alive as he was a darling .

  • nasirpayak nasir (@nasirpayak) reported from Mumbai Suburban, State of Mahārāshtra

    @niteshsinghnrs1 @TRAI @rsprasad @Airtel_Presence @JioCare @reliancejio No service at Vasai villege Vodafone network is worst

  • dewangmehta Dewang Mehta (@dewangmehta) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio internet speed is very slow. Please look into it.

  • kiranlgajjar Kiran Gajjar (@kiranlgajjar) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare guys don't go for any jio services whether it's anything, they don't have courtesy to reply to customer and resolve the issue also

  • kiranlgajjar Kiran Gajjar (@kiranlgajjar) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare I am facing INTERNET issue from last 2 weeks and I am getting 5-10 kb speed on jio 4G, when I complaint about my issue then they told me it's happening due pick hours heavy use

  • Craig14_MUFC CRAIG (@Craig14_MUFC) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio Pathetic service from Jio mart 1st of all my order came after 12 DAYS 2nd when it came it was not even half of what I ordered & 3rdly all the items were greasy & ***** Not gonna order again for sure

  • kiranlgajjar Kiran Gajjar (@kiranlgajjar) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare stop using jio and port on Airtel or Vodafone they have good coverage of 4G network in Mumbai

  • tejasjoshi1979 Tejas Joshi (@tejasjoshi1979) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio Your 4G network doesn’t work. Did complain but as usual no reply from your side

  • kiranlgajjar Kiran Gajjar (@kiranlgajjar) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio Don't make people fool, please try to rectify the issue what you have in your existing 4G network and internet speed as well

  • kiranlgajjar Kiran Gajjar (@kiranlgajjar) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare jio is providing worst network and internet speed on 4G, I don't think so it's 4G also they are making people fool.

  • kiranlgajjar Kiran Gajjar (@kiranlgajjar) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio I have received call from your technical support team and he make some changes from their end and told me that your problem is getting resolve by tomorrow morning but still I am facing the same issue, you guys are giving fake commitments and make fool of Lehman.

  • Jyotirathee821 Jyoti rathee (@Jyotirathee821) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare very bad service experience on jio mart. placed order amount got deducted but no order confirmation. Has been calling customer care and emailed but no reply since 2 days. please reply.

  • MamaniaParas Paras Mamania (@MamaniaParas) reported from Yashodham, State of Mahārāshtra

    @reliancejio @JioCare network issue at my residence. Can't speak properly even at window. Building no 2/C, Indraprastha Apartment, Opp Ashok Hospital, Malad East, Mumbai - 400097

  • SatiramY Satiram yadav (@SatiramY) reported from Thāne, State of Mahārāshtra

    @niteshsinghnrs1 @TRAI @rsprasad @Airtel_Presence @JioCare @reliancejio True. Even I complained before 10 days to @Idea @idea_cares as usual they copy paste the msg but till now today they unable to solve issue. @PMOIndia should take necessary action.

  • Im_JanakKPandya Janak Kishore Pandya (@Im_JanakKPandya) reported from Mumbai Suburban, State of Mahārāshtra

    Order No: 15904818979009801W On @JioMart but the same is not delivered yet nor refund initiated. Tried many times to contact @JioMart_Support by #mail #call but no response. @reliancejio @RelianceFreshIN my purchase is of approx. ₹ 2100. Please help. @CimGOI @PiyushGoyalOffc

  • kiranlgajjar Kiran Gajjar (@kiranlgajjar) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Guys I am getting 5-10 KB speed on my jio 4G network, when I compliant for the same, they told me it's happening due to pick hours heavy usage.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • DewasiKaramiram KaramiRam Dewasi Sanchore Jalore (@DewasiKaramiram) reported

    @JioCare not support jio team Rajasthan please call not network have network problem

  • yuvraj0702 Tk_Loser (@yuvraj0702) reported from Gurgaon, State of Haryāna

    @reliancejio @JioCare hi, please help, today my jio 5g activated, and since I switched to jio 5g my net is working very good but I'm unable to make and receive any call. Same issue is my friends also facing. If its an issue from your side please resolve it asap. Thanks

  • GuptaRaksh Rakesh Gupta (@GuptaRaksh) reported

    @JioCare My question was not to you but to @OnePlus_IN. I am expecting a reply from them. I already knew about what you have written & hence wrote to them. However, if you can help me in getting my phone 5G ready, then pls coordinate with @OnePlus_IN.

  • dTweetOfBrahma Pol khol News (@dTweetOfBrahma) reported

    @I_ManojTiwari @JioCare This how you treat Your customers @reliancejio ?

  • stanzin_sam Ram 🚩 (@stanzin_sam) reported

    @JioCare this is 3 days your internet and customer care both sucks and pathetic how many times I need to call u to fix this issue

  • 9770vishal Vishal Sharma (@9770vishal) reported

    @reliancejio Pathetic service

  • mnvishal05 Maheshwar Vishal (@mnvishal05) reported

    First 2 screenshot make it clear that the call is still on, but @JioCare sending the feedback SMS. Good enough to prove dat thr CS rep actually quit d customer call line but call was running for the customer.

  • nipungulia Nipun Gulia (@nipungulia) reported

    @reliancejio I have lost my sim 9999914870 in UK, I need to pay my wife's tuition fees, rent and other expenses. I couldn't transfer any funds due to OTP. I have raised a ticket on 14th Nov and I have provided all the details asked but you guys are not understanding my problem.

  • satyendracool4 satyendra singh (@satyendracool4) reported

    @JioCare Airtel network is full in this area

  • sarasberiwala Saras Beriwala (@sarasberiwala) reported

    @JioCare I am still Jio customer. Am not running away. Just don't want to retain old connection as of no use to me.