Reliance Jio outages and service status in Santa Cruz, Maharashtra
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 3 outage signals in the last 24 hours around Santa Cruz, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 11, 7:04 PM GMT+5:30.
- Internet (57%)
- Wi-fi (19%)
- Total Blackout (15%)
- Phone (5%)
- E-mail (2%)
- TV (1%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Santa Cruz, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 12: Problems at Reliance Jio
Reliance Jio is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Santa Cruz, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Airoli, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Total Blackout | 15 hours ago |
|
Mumbai
|
Internet | 16 hours ago |
|
Mumbai
|
Total Blackout | 23 hours ago |
|
Mumbai
|
Total Blackout | 2 days ago |
|
Mumbai
|
Internet | 2 days ago |
|
Mumbai
|
Wi-fi | 2 days ago |
Nearby cities with recent reports
24 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Santa Cruz, Maharashtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra@reliancejio jio fiber isn’t working properly in Kopar Khairne. Please fix asap
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manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra@JioCare Pls share the number of the area division city level supervisors. This is not done. Every two days the network is down and we keep bearing with it. What quality of service is this??? @TimesNow
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Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare Intermittent connection loss!! I am done now take some effort to investigate open the ticket listen to what your representative has advised & then let me know on what grounds you have closed the ticket without providing resolution and none of you jerks making an effort to call me
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Arnab Kanti Ghosh (@ArnabKantiGhosh) reported from Yashodham, MaharashtraI have a #jiofiber broadband. But I think the router is bad. Beacause the 5Ghz band is good the whole flat but the 2.4Ghz band is only available when I stand infront of the router. Also no response from the local team. This much bad service is not expected from @reliancejio.
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Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra@JioCare jio 5g welcome offer not applied Service not good Because prepaid number 5g available But postpaid is 5g not available 😡😡😡😡😡😡😡😡
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Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio 5 days since registering entity on trueconnect and making a payment. Received invoice and email saying registered but we cannot move forward. Multiple complaint raised on email. Extremely frustrated! Urgent support needed
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare The day from i port the call.. there is really have some issue. why we are telling you because we are suffering inspite of high charge amount you are not providing single rupee network.. just fed up your service which is not available check my history how many times it's get miss
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare I think this 15 times I have forwarded my house details... Why the same sop has been following? Can't you come here and check network
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radhe radhe (@ricaopowel214) reported from Andheri, Maharashtra@JioCare why there is no network in Andheri East. Near mogra station. Since morning, there is issue in the network. Pathetic network.
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Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, MaharashtraHow should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare Even Jio fiber speed is bad after upgrading to Rs 999 plan
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Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra@JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....
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Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra@JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio
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vinod bakliwal (@vinodpbakliwal) reported from Yashodham, Maharashtra@JioCare hi i am jiofiber user i want to pause my connection as i will not be in the town for more than 2 months. Please help me
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Tripurari Pathak (@Pathak67k) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare your network gone crazy....i received at least 16 calls from different state including 2 calls from J&k. Everyone is saying that I called them but how ?? I am in a meeting with peoples and my mobile is on table, no one using the how can I make call ??
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Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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Anurag Tiwari (@anurag11820) reported from Thāne, Maharashtra@reliancejio Jiotrue5G is not working on 5G phone Realme 10pro+ 5G But Airtel 5G @airtelindia is working
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LFO Shrey Plays (@shreyplaysYT) reported from Mumbai Suburban, MaharashtraWhat is it with @reliancejio @PlayApex ping problems. Every alternate game the ping is at above 200ms. So annoying nd irritating.
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@JioCare @reliancejio your Sigma quality will never come.. such a degrade service daily i am facing despite several complaints you are just operating ur AI and phone technology i think u don't have enough tower and service engineer please close my service it's done now
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Whistleblower-सिटी बजाओ📢 (@WhistleBlower_H) reported from Yashodham, MaharashtraJio 5g Service Net...Hahahaha. It seems to run at a speed of 2G. 5G Internet service is still not available in cities like Mumbai Metropolitan. Ambani company is fooling all Indians. @reliancejio @JioCare @TRAI
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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UTKARSH RANJAN (@uranjan996) reportedFrom last 3 days Jio Fibre connection is not working. I have made complaint many times but no heed was paid to it. The guy from the Jio has visited 2 times and said that the fault will be rectified by the 3rd O&M team. My Jio Fibre no. +91-6123144074 @reliancejio @JioCare @jio
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TECH INFORMATION (@TECHINF65198134) reported@JioCare Such a poor service of WiFi installation payment been taken on Saturday and it’ll now it is Monday and no individual appeared for the installation of the WiFi such a poor service
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Juber Alam (@alajuber118) reported@JioCare Please stop sending copy-paste messages and do real work to help customers instead of making them fools. Almost 2 days without internet and still no proper resolution. This level of service is completely unacceptable. @jagograhakjago #jioscam #jiofraud
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Bhaskar (@Bhaskary26) reported@JioCare Replied. Do check and let me see how many days it will take to get resolution.
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Sumanta Prakash Shee (@Sumanta1980) reported@reliancejio Frequent call drops and poor network quality(JIO)are becoming extremely frustrating. Important conversations get disconnected again and again. Telecom companies should improve service quality and ensure stable connectivity for users.#CallDrop #NetworkIssue #Telecom
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Ajai Mangalore (@Ajai_Sengol) reported@JioCare U giv quick public replies to show that you care abt custmrs...in pvt messages you manipulate and fool pple. Tht is why its useless to raise any issues with you... anyway go ahead and build more Vantaras and Antilias wid the money looted frm custmrs. @reliancejio @RIL_Updates
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The Wise Scholar (@wise_scholor) reported🚨 Jio AirFiber not working for 15 days despite repeated complaints and follow ups. SR000034YDNX still unresolved. Technicians not responding calls. Will @JioCare compensate or extend validity for downtime? This is unacceptable. #JioAirFiber #JioFiber
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BHARAT RAI (@BHARATRAI657) reported@JioCare Complaint registered on 6th May with resolution promised by 11th May, yet no fix till now. Only false promises and negligence. My e-commerce business suffered losses due to your service failure, and my bill is due on 12th May. Expecting proper compensation.
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Ravi Gupta (@RaviGupta92780) reported@JioCare @reliancejio @jio_fiber 2 week se company se problem fixed nhi ho pa raha hai..itna big company..ko 2 week me bhi problem fixed nhi kar pa rahi hai.
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RITESH KUMAR PADHI (@RITESHKUMARPAD2) reported@JioCare Internet was not coming since yesterday evening 5 pm. The steps you have mentioned are genric steps everyone knows. I want to talk to a customer care executive, a real person. In app your pathetic AI answers everything.connect me to a real customer care executive