Reliance Jio outages and service status in Santa Cruz, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Santa Cruz, including 2 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received Aug 6, 7:01 PM GMT+5:30.
- Internet (61%)
- Phone (13%)
- Total Blackout (12%)
- Wi-fi (11%)
- E-mail (3%)
- TV (1%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Santa Cruz, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 6: Problems at Reliance Jio
Reliance Jio is having issues since 02:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Santa Cruz, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Phone | 2 hours ago |
|
Mumbai
|
Wi-fi | 22 hours ago |
|
Mumbai
|
Total Blackout | 1 day ago |
|
Mumbai
|
Internet | 2 days ago |
|
Mumbai
|
Internet | 2 days ago |
|
Mumbai
|
Internet | 3 days ago |
Nearby cities with recent reports
15 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Santa Cruz, Maharashtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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Mainudeen sumro (@Msumro_) reported from Mumbai, Maharashtra@JioCare I'm already in support area and using supported device with 2999 recharge
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Sonia Notani (@sonianotani) reported from Mumbai Suburban, MaharashtraNo customer care number. Emails got a few holding replies and then no replies. This is a critical service for us!! @reliancejio @JioCare
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Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra@JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....
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Vin (@psychedelic604) reported from Mumbai Suburban, Maharashtra@JioCare need help with jio fiber connection. SSID is not showing up and calling your customer care is no help either. Kindly help
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Kaushal Broachwala (@KBrochwala) reported from Mumbai Suburban, Maharashtra@JioCare, @JioChat Jio down in goregaon east since yesterday night. Kindly resolve ASAP.
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare You can call and keep talking what I need is an solution for my problem where is that?? It doesn’t take 3 days to solve an internet problem?? I will wait until tomorrow morning 9:30, if you can resolve it, superb, if not please let me know how can I surrender the devices
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Indian (@Ankit28789794) reported from Yashodham, Maharashtra@reliancejio @JioCare @JioSaavn Feedback: caller tunes sound quality is very very poor, users loves to set up their loved tune but caller tune sound quality is super poor than the actual sound. It is disappointing, please see if you can improve in that section. Thanks
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radhe radhe (@ricaopowel214) reported from Andheri, Maharashtra@JioCare why there is no network in Andheri East. Near mogra station. Since morning, there is issue in the network. Pathetic network.
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मॅथ्यू अँटनी|Mathew Antony|മാത്യു ആന്റണി (@mathewmantony) reported from Mumbai Suburban, MaharashtraIt's been 2 days @reliancejio internet services is down in Bandra.Apart from the consistency in giving SMS updates that service is not restored,there is no uptime. Will they also give billing reduction to all the subscribers.All are saying that no human interface at all.
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CJ (@JagtianiShekhar) reported from Yashodham, Maharashtra@reliancejio @JioCare WIFi issue since yesterday and completely down since yesterday night. Please resolve immediately, thanks.
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Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra@reliancejio jio fiber isn’t working properly in Kopar Khairne. Please fix asap
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Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra@airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.
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UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra@JioCare @reliancejio #jiofiber #worstinternet service provider net down past 12 hours in our area and yet cannot resolve the issue
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Mehak Kala (@mehak_kala) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio @JioFiberChennai When v need the connection then why it takes only half a day. Horrible sales team especially Hemant Singh frm Thane branch +919321003391 Need dis sorted asap
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Vishal H Rochlani (@vrochlani) reported from Yashodham, Maharashtra@JioCare Its surprising to note that we can't have access to older invoice.Which company is doing that only yours? Was not able to access the Invoice of Sept'22. Kindly be customer friendly in your support. Does your acc also deletes it after 180 days, then y not access to clients.
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare Inspite if registering a new complaint this afternoon at 12:30 I was been told that an engineer would visit by 3pm and it’s already 5pm but nobody here and also no communication, is this truly a 5G experience which you’ll claim??? Poor customer service
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare the port was the biggest mistake i have ever had... Despite being the highest charging amount of recharge i am not getting single one rupees service.... Delay in message.. and many of belonging voice i have been missed to due to your pathetic service
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare Not able to watch IPL and Sony channels since 5 days,no service from Jiofiber, shocking state of affairs
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shah (@shah7543) reported from Mumbai Suburban, Maharashtra@reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet
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Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra@JioCare RT news channel is not working on jio fiber.Please help
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Amarjit kar (@AmarjitKar) reportedVery poor service by jio . I am suffering a lot due to relocation. From 3 ug to till the time not installed my jio fiber in my new location very poor service. @JioCare
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vishal mani (@vishal1933) reportedFor 3 days, my Jio STB has not been working. YouTube and JioHotstar work, but Jio Live Channels don’t. Complaints via app/email got no response, and customer care calls disconnect automatically. This is unacceptable. Fix it urgently and send a technician. @reliancejio @JioCare
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chaitanya chinta (@chintachaitanya) reportedWe pay hefty charges for mobile services and Endup with no signals and internet at office area area at signals with more than 8 cars. What do we do during emergency requirements? Location: Hyderabad @TRAI @reliancejio @JioCare
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Nehahaha 👽 (@neha1057930307) reported@JioCare Paid on 5 Aug. Still no JioFiber installation. No communication, and your installation representative behaved rudely instead of helping. This is unacceptable. Install it today or refund my money. Otherwise, I'll escalate this issue and move my family's connections.#jio
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Praveen Kumar Reddy (@hippkreddy) reportedTeam - Can you please update the Ticket: SR00003D2K4L, No internet since Monday, your idiot Engineer simply changing the ticket to onhold and closing the ticket without taking OTP. Pls look into this and take action on your Engineer. @JioCare
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Ratanveer Singh (@ratanveer) reported@reliancejio @JioCare I have raised a request yesterday for my jio Wifi coverage issue and Internet speed is too much low on all my devices .i have raised my concern many times but still it not resolved . Please ask engineer to check asap. Service request number is SR00003D9IU3
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Hanu Thellapandla (@hanshu_143) reported@JioCare You people will raise multiple service requests, but no one connected with me till now, its been done 2months
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Mohit Kankaria (@mohitkankaria_) reported@JioCare I would prefer to cancel my connection rather than facing this harassment from you. Its been one week and internet is disconnected. Why would one oay the bills when they have not availed what they assured of? Does our money come for free?
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Amit Saagar - सागराज़ (@TheAmitSaagar) reported@JioCare False commitment and same repeated wordings without any real solution
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Abhishek Sinha (@Abhisheksinha87) reported@JioCare Hello today again 5G network is down and Airfiber is not working properly