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Reliance Jio

Reliance Jio outages and service status in Santa Cruz, Maharashtra

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 5 outage signals in the last 24 hours around Santa Cruz, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 8, 10:00 PM GMT+5:30.
  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 9% Total Blackout (9%)
  • 8% Phone (8%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Santa Cruz, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 8: Problems at Reliance Jio

Reliance Jio is having issues since 06:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Santa Cruz, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, and Mumbai Suburban.

CityProblem TypeReport Time
Mumbai Internet 3 hours ago
Mumbai Internet 3 hours ago
Mumbai Internet 4 hours ago
Mumbai Total Blackout 7 hours ago
Mumbai Internet 15 hours ago
Mumbai Phone 1 day ago

Nearby cities with recent reports

Mumbai

48 recent signals

3 hours ago
Thāne

2 recent signals

3 days ago
Mumbai Suburban

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Santa Cruz, Maharashtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • KBrochwala
    Kaushal Broachwala (@KBrochwala) reported from Mumbai Suburban, Maharashtra

    @JioCare, @JioChat Jio down in goregaon east since yesterday night. Kindly resolve ASAP.

  • vsy135
    Vinod Yadav (@vsy135) reported from Mumbai Suburban, Maharashtra

    Pathetic service from @JioCare . Went to kanjur jio office (near huma cinema) to get my father's sim changed as existing one was corrupted. Everyone in that lane had electricity except jio store. Jio representative said "meter had been cut down as electricity bill is not paid"

  • chanchani_
    Anil J. Chanchani (@chanchani_) reported from Mumbai Suburban, Maharashtra

    @JioCare Why Company is holding a Customer's Rs 10000/ deposit lying without any interest

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @JioFanClub @reliancejio I have raised an issue and complaint number was given , without anyone visiting the complaint is closed and I’ve got an sms saying problem resolved. How on earth is it possible to check hardware from the backend pathetic service I must say

  • hd_hitendra
    Hitendra (@hd_hitendra) reported from Mumbai Suburban, Maharashtra

    @JioCare pls arrange a call from your team for jio tv..... I couldn't find the option for closing of scheme and initiating the refund for #fiber. Pls help.

  • iPoonamRalh
    Poonam Ralh (@iPoonamRalh) reported from Mumbai Suburban, Maharashtra

    @Airtel_Presence I mistakenly recharged my number for 666 but i never got it coz I have ported my number to @JioCare . Can you pls look into this. Recharge did via @Paytm

  • krish30777
    K.G.Nair (@krish30777) reported from Mumbai Suburban, Maharashtra

    @JioCare Since We are paying for 28 days why Team Jio's auto generated voice message hearing again and again... Such nasty experience with Jio. I know my recharge day... Pls stop this non sense or else I'll port to some other service. My Jio no. 8369338628

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare You can call and keep talking what I need is an solution for my problem where is that?? It doesn’t take 3 days to solve an internet problem?? I will wait until tomorrow morning 9:30, if you can resolve it, superb, if not please let me know how can I surrender the devices

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Why should I again revert when I am telling you issue isn’t fixed and I have given you ticket number which captures every details then why you keep on asking me. Please advise what has been done to fix this issue till date?

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @JioCare @reliancejio your Sigma quality will never come.. such a degrade service daily i am facing despite several complaints you are just operating ur AI and phone technology i think u don't have enough tower and service engineer please close my service it's done now

  • CoronaRadiata2
    Corona Radiata (@CoronaRadiata2) reported from Mumbai, Maharashtra

    I don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.

  • volneymyron
    Volney Myron (@volneymyron) reported from Yashodham, Maharashtra

    The worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare Not able to watch IPL and Sony channels since 5 days,no service from Jiofiber, shocking state of affairs

  • miteshsaraf78
    Mitesh Saraf (@miteshsaraf78) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare Hey when is #Mumbai getting #5G really sick of this useless currant network 😡

  • Deepako53618528
    Deepak ojha (@Deepako53618528) reported from Yashodham, Maharashtra

    @JioFiberVoice @reliancejio @JioCare The service is good but facing issues with the internet it gets down for 4- 5 hrs from last 15 to 20 days no support has been provided The app also doesn't resolve the issue. Worst customer support and issue resolve

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra

    @JioCare jio 5g welcome offer not applied Service not good Because prepaid number 5g available But postpaid is 5g not available 😡😡😡😡😡😡😡😡

  • ManishaNanavaty
    manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra

    @JioCare Pls share the number of the area division city level supervisors. This is not done. Every two days the network is down and we keep bearing with it. What quality of service is this??? @TimesNow

  • RaashulTandon
    RAASHUL TANDON (@RaashulTandon) reported from Mumbai Suburban, Maharashtra

    @airtelindia inspite of activating DND I'm getting zillion calls a day! Network issues haven't been resolved for the past 1 year. Is this a sublime message to port to @reliancejio ?!

  • kuldeepvyaas
    Kuldeep Vyas (@kuldeepvyaas) reported from Yashodham, Maharashtra

    5G NETWORK 0% HERE. ,MUMBAI-400101 19.201716,72.865914 Please solve problem .@reliancejio @JioCare @jio

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare Even Jio fiber speed is bad after upgrading to Rs 999 plan

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Sripaljainn
    Sripal (@Sripaljainn) reported

    @JioCare You people are so idiots. Zero empathy towards customer service. Feilding done habe courtesy to come rectify the issue. Pathetic rascals.

  • AvinashRaoot
    Avi (@AvinashRaoot) reported

    @reliancejio @JioCare No technician visited my house and this is message I received. Dear Customer Req no SR00002MEGSI, for JioFixedVoice Number connection- your request could not be completed as the Jio service engineer did not get access to your premises. Why lie,Jio Team

  • _Faisal_Alam_
    Faisal Alam (@_Faisal_Alam_) reported

    Kindly reopen SR00003AL79Z issue not resolved, issue still persists & your team closed it.. @JioCare @reliancejio

  • TanpureReshma
    Shyam Singha Roy (@TanpureReshma) reported

    @airtelindia @reliancejio No Service now a days you are given huge recharge and bill are just wash away like rain, please act

  • ravindr78202227
    ravind prajapati (@ravindr78202227) reported

    @reliancejio @JioCare No Network last 50 hour in vasai Virar

  • ImPaRthVyas
    Parth Vyas (@ImPaRthVyas) reported

    @JioCare @JioCare Hi dear sir, please Help me get a call back from a customer service agent. I want to cancle jio fiber subscription. Please call back, i am not able to connect through 1800 vala number

  • Man8ur
    Mansur Alam Ansari (@Man8ur) reported

    @JioCare @JioCare The only thing that never fails is your recharge price hike. Network quality keeps getting worse. I was planning to install JioFiber, but after this experience, I've completely lost trust in your services. 3/4

  • SaurabhKParikh
    Saurabh Parikh (@SaurabhKParikh) reported

    @reliancejio Before buying #JioFiber, ask how their support works. I received different answers from every executive, multiple service requests, missed deadlines, and I'm still waiting for my refund. @JioCare @reliancejio

  • rambhau171
    Ram Bhau (@rambhau171) reported

    @JioCare You are also same as your other jiofiber customer care team Rajasthan is doing,I did all thing but are useless,what do you want? why are you here? what C as can you do Mr Author? Do action only action on your team staff don't give me knowledge, do action I am waiting for engineer

  • _itskr
    kush Rajput (@_itskr) reported

    Since 2nd July, @JioCare @reliancejio still hasn't fixed a basic mobile data issue. This isn't network maintenance anymore—it's a masterclass in inefficiency.