Reliance Jio Outage Report in Santa Cruz, Mumbai Suburban, State of Mahārāshtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours in Santa Cruz, State of Mahārāshtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 01: Problems at Reliance Jio
Reliance Jio is having issues since 11:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (61%)
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Wi-fi (13%)
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Phone (13%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Santa Cruz, Mumbai Suburban, State of Mahārāshtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Internet | |
| Mumbai |
Wi-fi | |
| Mumbai |
Total Blackout | |
| Mumbai |
Internet | |
| Mumbai |
Wi-fi | |
| Mumbai |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Santa Cruz, State of Mahārāshtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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Rayomand Irani
(@rnirani1967) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare @Rajputtitude87 Lip service
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Priyank Shah
(@PriyankS_tweets) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio @fiber_jio JioFiber Service ID 400127093061 The service was cancelled on 7th Feb 2021 & I haven’t received d refundable deposit yet. Is this how largest internet service provider works in d country?When it’s time to return the refundable deposit, Jio showing d back
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Ramslane Mascarenhas
(@ramslane) reported
from
Mumbai, State of Mahārāshtra
@JioCare i need to support. Im shifting from nerul to ulwe, sec 17, plot 158. My fiber no is 022-35626925. I m unable to reach a solution on your useless bot service.
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NEEL MERCHANT
(@NEELMERCHANT87) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare If I were a techie I would not need assistance as this at all. Why is Jio shying from sending a technician to help out the situation.
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Anirudh Singh
(@jangi96) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare due to unavoidable circumstances, I need to relocate within same city, same pin code, same society, adjacent tower - strange that the JIO team is ready to install a new connection- I pay installation, but refuses me to shift my existing device and number. Please help.
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Volney Myron
(@volneymyron) reported
from
Mumbai Suburban, State of Mahārāshtra
@TRAI how do I file a complaint against @JioCare wrt DND? I’m registered on DND and I still get telemarketing texts daily even after raising the issue with @JioCare in Jan’21 and Feb’21 subsequently. Please assist!
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Apurva Oza
(@apsmyself) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare why so poor. Why? Just why? Why take network for granted? Why?
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Kevin Shah
(@musicwithkevins) reported
from
Mumbai Suburban, State of Mahārāshtra
@amitjuvekar @reliancejio @JioCare They're simply the worst
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Ayushi Sancheti
(@ayushisancheti1) reported
from
Mumbai, State of Mahārāshtra
@reliancejio @JioCare @fiber_jio Major connectivity issues since the last 10 days & zero response. Tired of chatting w multiple executives & still no response or solution. #RelianceJio #jiocare
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Dilip Parmar {श्री कृष्णअनुरागी} वसुधैव कुटुम्बकम्
(@DilipParmar2) reported
from
Mumbai Suburban, State of Mahārāshtra
Very Very Nad experience with Jio Fibre Connection, we have logged complaint in 24-March’ till now it is not resolved. @reliancejio @MukeshAmbanima @Nitaambani56
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प्रेम राजेन्द्र दुबे
(@consultancy_ap) reported
from
Mumbai, State of Mahārāshtra
@JioCare each and every mnth no network ....airoli location.......
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V.Srinivasan
(@vsrinivasan00) reported
from
Powai, State of Mahārāshtra
Its close to 12 hrs now and @JioCare broadband is still down, at least in our building in #HiranandaniGardensPowai. Jio has promised restoration at 0926 hrs. Fingers crossed.
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Shyam RC Gupta
(@SRCGupta) reported
from
Mumbai Suburban, State of Mahārāshtra
Need help Want to port to @reliancejio from @airtelindia
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V.Srinivasan
(@vsrinivasan00) reported
from
Mumbai Suburban, State of Mahārāshtra
It took almost 24 hrs for @JioCare to restore the broadband in #hiranandanigardenspowai but the good part was they kept you updated so you didn’t feel totally helpless, which i how one usually feels when dealing with utility service providers
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ballabh bagri 🇮🇳
(@ballabh) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare No action till this time . Customer care Dept only asking questions . @JioCare
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NEEL MERCHANT
(@NEELMERCHANT87) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Still no authentication issue. No connection. Restarted and followed your process all day more than 12hours now
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V.Srinivasan
(@vsrinivasan00) reported
from
Mumbai Suburban, State of Mahārāshtra
Hi @JioCare broadband is down in our apartments in Powai, Mumbai. Not sure if its localised or widespread. When will it be back on.
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Vian Rodrigues
(@VianRodrigues13) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Sir, there's no network in our area for your Jio SIM for the last 5/7 days. Our daily data packs have gone unused. Please address to this network issue & reimburse the daily data which has not been used for those 5/7 days. Expecting Jio to address the issue ASAP.
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point_blank
(@ranepranil) reported
from
Mumbai Suburban, State of Mahārāshtra
@Airtel_Presence Again same problem why is it happening very frequently should I discontinue @airtelindia and move to @reliancejio ??
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Ekta A Thakur
(@ektat) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare I appreciate your prompt response but actions speak louder than words. Your customer service is all talk & honestly terrible
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Abhishek Pandey
(@abhiraajpandey) reported
@JioCare @JioCare arrange a Field engineer survey, assess on ground and improve your network. Or politely say sorry that you can not provide satisfactory services. Period!
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Koushik Rajput
(@koushik301) reported
@reliancejio since June I am trying to speak but they say the same thing again and again. "Network issue will be resolved soon we won't be able to provide the date" till now network issue is going on and no one is ready to look after only you guys no to charge extra.......
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Abhishek Pandey
(@abhiraajpandey) reported
@JioCare @JioCare , I know you are going to do nothing more than using your wrongful means. The issue is real, you have very very poor network here in this society of 1500 plus flats. The issue is there in all my jii numbers. You need to work on your ethics. Acknowledge the issue first.
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Badrinath Joshi
(@joshibadrinath2) reported
@JioCare @reliancejio India.Have already received message that my SR number resolution will be delayed. BSNL is better than u @reliancejio
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RR
(@RRsatyam) reported
@reliancejio worst service i have ever faced. They told me that, thay call me today to solve my problem. Where is the call!! I have waiting and nobody call me. Hm..! Very very poor service guys.
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tanvi singhi
(@TSinghi) reported
Day 4! It all seems like a joke now to them @JioCare @reliancejio @JioFiberChennai You can’t rectify the issue In 4 days? Even after calling them for nearly 10 times in the last 4 days. There has been absolutely no response!! But engineer will be home!! WHEN?? Absolute rubbish.
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shivanshu mehta
(@shivanshu_mehta) reported
@reliancejio internet not working from yesterday even after several complaints it is rescheduled from your side.Even till now complaint not resolved. How will compensate me these 2 days loss ? @reliancejio @JioCare #JioFiber #CustomerService
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Ajah
(@Iapajay03) reported
@JioCare my friend has used one VI sim earlier, he throwed the sim before. He need the same number on jio only.kindly help him.location : chennai #jio #porttojio #Reliance
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Hariharan
(@Hari9886682299) reported
@JioCare You guys are pathetic and every two months your connection disrupt and 5 days to resolve the issue. When the subscription ends immediately you disconnect the service. But now the plan is active And no internet and there is no assistance from Customer care agents
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Koushik Rajput
(@koushik301) reported
@SahakariBhandar @reliancejio @reliancegroup I believe this all myst have the no. 1 service provider as per the ads have been shared. I have faced the pathetic behaviour of there emps, in SB emp they have denied to replace as product we took it was damaged also showed them......