Reliance Jio outages and service status in Santa Cruz, Maharashtra
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Santa Cruz, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Apr 20, 1:04 PM GMT+5:30.
- Internet (58%)
- Phone (18%)
- Wi-fi (14%)
- Total Blackout (7%)
- E-mail (4%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Santa Cruz, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 20: Problems at Reliance Jio
Reliance Jio is having issues since 07:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Santa Cruz, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Airoli, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 12 hours ago |
|
Mumbai
|
Total Blackout | 1 day ago |
|
Mumbai
|
Internet | 3 days ago |
|
Mumbai
|
Wi-fi | 3 days ago |
|
Airoli
|
Phone | 5 days ago |
|
Mumbai
|
Phone | 7 days ago |
Nearby cities with recent reports
Community Discussion
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Reliance Jio Issues Reports Near Santa Cruz, Maharashtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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Suhit Jain (@SuhitJain3) reported from Mumbai Suburban, MaharashtraWorst network jio is having now a days totally 0 % network they providing 4-5 times i had called to customer care but they didn't solve my problem lazy *** @JioCare @reliancejio
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I am Pankaj (@impankajengg) reported from Mumbai Suburban, Maharashtra@JioCare I am unable to see Twitter feeds, unable to make whatsapp voice and video calls with jio data from my new phone (1+10T). What's the solution?
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Vishal H Rochlani (@vrochlani) reported from Yashodham, Maharashtra@JioCare Its surprising to note that we can't have access to older invoice.Which company is doing that only yours? Was not able to access the Invoice of Sept'22. Kindly be customer friendly in your support. Does your acc also deletes it after 180 days, then y not access to clients.
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its me PANKAJ (@sandandstories) reported from Yashodham, MaharashtraI always wonder why people don’t make @reliancejio there first number. It got the answer. It’s a task to get through a real person on the customer care, first they will give you gyaan on what all are included in your plan and then no option to talk to a real person @JioCare
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Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra@reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response
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I’m a Plotta // 100x’er (@PiyushOchani) reported from Mumbai Suburban, Maharashtra@JioCare hello I'm having a lot of call drop issues. I need a replacement sim card and for that I've sent you an email as well
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NLG (@nlgogri) reported from Yashodham, Maharashtra@JioCinema app is not smooth at all. While watching highlights if you press back 10 second button then video freezes and commentary runs. Very pathetic experience @BCCI of watching ipl this year. Hope you address this issue at earliest @reliancejio
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Ashwini Pawar (@theonlyashwini) reported from Yashodham, MaharashtraWhy struggle to discontinue a number which is not in use ??? @reliancejio @JioCare tired of calling customer service, chatting from the app, visiting gallery!
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Hitendra (@hd_hitendra) reported from Mumbai Suburban, Maharashtra@JioCare pls arrange a call from your team for jio tv..... I couldn't find the option for closing of scheme and initiating the refund for #fiber. Pls help.
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Anil Menon (@anil_anilmenon) reported from Yashodham, Maharashtra@JioCare @reliancejio @AndheriLOCA I have 2 personal and 1 Corporate JioFiber internet connection. The internet connection is down on a regular basis. Yesterday the internet service was not available from 12pm to 7pm. Today again there is no internet connection since 12pm
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Anil (@Alwaysanil_) reported from Mumbai Suburban, MaharashtraMy earlier request for engineer was for 5-6 pm slot 4 feb Since due to Some issue from jio application they didn't consider that SR, Please take a note of new SRN SR00001HEDMK I am having my lecture at 7 pm @_MukeshAmbani @JioCare @reliancejio
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Nishant Mody (@modynishant) reported from Mumbai Suburban, MaharashtraDear @reliancejio we just bought a new jio sim and it’s showing enter network unlock code. We only have 3 attempts left. Kindly guide.
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Corona Radiata (@CoronaRadiata2) reported from Mumbai, MaharashtraI don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.
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श्रीनिवास शर्मा (@shriniwas07) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare @ImAtulKansal We are following since 6 months for the installation of cable for Jio Fiber. No service is being received from you.
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Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra@JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.
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Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users are able to enjoy Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@cankkasera @JioCare @reliancejio Hi I have face call and network both issue... I have just recently port the network candle is only ,1 available. Despite following up no improvement... जियो मैने क्यों लियो... Abhi Aisa lag raha he
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Ramdoot Ashu (@dhi_ashu) reported from Yashodham, MaharashtraHey @JioCare I am facing internet related issue from a couple of days contact the customer care but not got any response pls solve the issue @reliancejio
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare the port was the biggest mistake i have ever had... Despite being the highest charging amount of recharge i am not getting single one rupees service.... Delay in message.. and many of belonging voice i have been missed to due to your pathetic service
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Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra@JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Nirmal Kumar (@nirmal_kumar) reported@JioCare Never knew that shifting a connection in Jio Fiber has this much of hassles to go through.
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vishal wagh (@vishalw26943503) reportedAre jio team members unable to understand my concern or they don't want to solve my problem # issues from the last four years with jio network @JioCare
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Gururaj (@Gururaj_bhat_br) reported@ganesdukka @JioCare Ganesh even in here your issue will not be resolved. They will open ticket and close it after 12 hours and this will happen in loop where each and every social media handlers reply same above thing
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Gururaj (@Gururaj_bhat_br) reported@JioCare It has been 7 days with the same internet issue, no proper action, and yet you people keep closing tickets without fixing anything. This is absolutely unacceptable and unprofessional. Stop closing tickets just to fake resolution and start actually solving customer issues. (2/2)
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Ram kumar (@ramusmart0204) reported@JioCare I have only received a feedback message from your side, but no one has contacted me yet to resolve my Jio network issue. Kindly look into this and arrange a callback at the earliest.”
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Mc Saucee (@vickyvics1328) reported@_MukeshAmbani @reliancejio @JioCare Your Jio SIM activation process is extremely frustrating. I’ve called the support number multiple times, yet no one seems to have clear information about the activation process. This reflects a serious lack of knowledge and very poor service.
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Alok Mishra (@M70836Stuti) reported@JioCare I've reported the same complaint at least 1,000 times. There's an internet problem. Outages are happening. Your entire team is a bunch of idiots.
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harshitshukla (@praveendiwedi) reported@JioCare @JioCare @reliancejio what kind of issue is it where you guys are taking a weeks to resolve it. I am still struggling with speed issue even after raising the compliant MR0001OCPW6G. Really you all are forged #Avoidjioairfiber
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Sanjeev Kumar Ghosh (@GhoshGhosh8) reported@JioCare No one is able to help regarding the issue all are just time passing and raise tickets and closing and looting the money of the customer and fully harassing me
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MD SOWAIB (@MDSOWAIB13) reported@JioCare @reliancejio “Your company’s network quality is poor, and when I don’t recharge, I receive around 10 calls a day reminding me to recharge.”