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Reliance Jio

Reliance Jio outages and service status in Santa Cruz, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Santa Cruz, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Apr 9, 10:54 PM GMT+5:30.
  • 55% Internet (55%)
  • 23% Wi-fi (23%)
  • 13% Phone (13%)
  • 6% Total Blackout (6%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Santa Cruz, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 11: Problems at Reliance Jio

Reliance Jio is having issues since 04:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Santa Cruz, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, and Thāne.

CityProblem TypeReport Time
Mumbai Phone 1 day ago
Mumbai Internet 2 days ago
Mumbai Phone 2 days ago
Mumbai Internet 2 days ago
Mumbai Phone 2 days ago
Mumbai Internet 2 days ago

Nearby cities with recent reports

Mumbai

17 recent signals

1 day ago
Thāne

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Santa Cruz, Maharashtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • navinjk11
    nj (@navinjk11) reported from Mumbai, Maharashtra

    @JioCare @reliancejio No response yet to my requests 3rd in the day why so slow ?

  • nikhilRC
    nikhilRC (@nikhilRC) reported from Yashodham, Maharashtra

    @JioCare @reliancejio I own a jio fiber conctn, last date to pay bill was 10 April, today mor I see the servics are suspendd. There can b sme issue, may b sme family emergncy tht someone was not able 2 pay the bill, wht is the logic in suspendng service in 2 days post due date

  • BiswasNirmalya
    Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra

    @JioCare is there some issue with vowifi in jiofiber? Please clarify! Or is it related to jio sim?

  • kuldeepvyaas
    Kuldeep Vyas (@kuldeepvyaas) reported from Yashodham, Maharashtra

    5G NETWORK 0% HERE. ,MUMBAI-400101 19.201716,72.865914 Please solve problem .@reliancejio @JioCare @jio

  • KejriwalManav
    Manav Kejriwal (@KejriwalManav) reported from Mumbai, Maharashtra

    @JioCare Saket CHS, Santacruz West. JioFibre not working since 3 days. Everyday the technician is promising to resolve the next day, but no resolution. Unexpected from Jio. Please assist immediately. Mumbai 400054.

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @JioCare @reliancejio your Sigma quality will never come.. such a degrade service daily i am facing despite several complaints you are just operating ur AI and phone technology i think u don't have enough tower and service engineer please close my service it's done now

  • SuhitJain3
    Suhit Jain (@SuhitJain3) reported from Mumbai Suburban, Maharashtra

    Worst network jio is having now a days totally 0 % network they providing 4-5 times i had called to customer care but they didn't solve my problem lazy *** @JioCare @reliancejio

  • TheVinodNair
    Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra

    @JioCare Everytime I am given this same vague replies and no concrete resolution. Huge mistake that I ported out from Airtel to Jio for such sub standard network and more so for such pathetic service experience as no one in Jio ever listens. Such arrogance

  • nidhayephand
    Nidhaye Phand (@nidhayephand) reported from Yashodham, Maharashtra

    @JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!

  • RaashulTandon
    RAASHUL TANDON (@RaashulTandon) reported from Mumbai Suburban, Maharashtra

    @airtelindia inspite of activating DND I'm getting zillion calls a day! Network issues haven't been resolved for the past 1 year. Is this a sublime message to port to @reliancejio ?!

  • PRANOY_CHAUAAN
    PRANOY CHAUAAN (@PRANOY_CHAUAAN) reported from Mumbai Suburban, Maharashtra

    @SardarSomdeep @JioCare @Airtel_Presence God Knows now what and when would jio commercially start 5G for everyone - my phone model on the other hand supports more bands then required like Millimetre Wave , which would never connect coz they use MM WAVE to interlink towers

  • paaaarthhh
    Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra

    @JioCare RT news channel is not working on jio fiber.Please help

  • ManishaNanavaty
    manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra

    @JioCare And once again the wifi has been down since last evening 9pm and not working yet after 12 hrs. Pls escalate this complaint. I don't want ur standard reply.

  • miteshsaraf78
    Mitesh Saraf (@miteshsaraf78) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare Hey when is #Mumbai getting #5G really sick of this useless currant network 😡

  • psychedelic604
    Vin (@psychedelic604) reported from Mumbai Suburban, Maharashtra

    @JioCare need help with jio fiber connection. SSID is not showing up and calling your customer care is no help either. Kindly help

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare tv channels on Jiofiber giving trouble,at times some channels disappear,my plan is 150 Mbps,stb needs to be checked

  • devarshibarot28
    Devarshi Barot (@devarshibarot28) reported from Mumbai Suburban, Maharashtra

    @JioCare I had activated and was using Jio 5G welcome offer. My plan was about to expire and I'd recharged with new one before it gets expired. After the shift to new plan my welcome offer is no longer there. Kindly help.

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,

  • Deepako53618528
    Deepak ojha (@Deepako53618528) reported from Yashodham, Maharashtra

    @JioFiberVoice @reliancejio @JioCare The service is good but facing issues with the internet it gets down for 4- 5 hrs from last 15 to 20 days no support has been provided The app also doesn't resolve the issue. Worst customer support and issue resolve

  • Alwaysanil_
    Anil (@Alwaysanil_) reported from Mumbai Suburban, Maharashtra

    my jio fiber is not working i also complained and booked for engineer service but still no response received. @JioCare @JioFibre @reliancejio

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • guptaglt
    Ganesh Kumar Gupta (@guptaglt) reported

    @JioCare @JioCare Jio Fibre not working since last 3 days. Number ±91-3774357769 Nobody visited at scheduled time. They rescheduled it themselves for three times now for tomorrow. Worst service. God Bless the customers.

  • Surendhar4078
    Surendhar (@Surendhar4078) reported

    @JioCare My jio fiber number +91-4431705733 is not working from the morning 10AM. While try to customer care , I had informed that there was outrage & it will restored at 2PM. But my connection was not restored yet. Now restoration time extended to 10PM. Kindly look on this issue

  • Akhiles73453541
    Akhilesh Kumar (@Akhiles73453541) reported

    "@JioCare @reliancejio I am experiencing very poor network and slow data speeds in my area [721301]. This is quite frustrating. Please check the network status and fix this at the earliest. #JioNetwork #InternetIssue"

  • chetand36176903
    chetan dave (@chetand36176903) reported

    @airtelindia internet not working . Kindly improve your services. Location pincode 307024.@reliancejio @TRAI i am paying high but services are pathetic.

  • Sujitku27038096
    Sujitkumarsahu (@Sujitku27038096) reported

    @JioCare If Tommorow installation done than its fine for me otherwise please cancel and initiate refund

  • umeshjagadal
    Umesh_Jagadal (@umeshjagadal) reported

    @JioCare Can you tell how long it's going to be an issue? If it's going to be daily then I might have to move to other providers @airtelindia.

  • IshaanR88248725
    Ishaan Rajput (@IshaanR88248725) reported

    @JioCare Jio AirFiber not working for 4+ days. Instagram DM support is only sending automated replies, no real help. Registered number: 8595265008 Need urgent resolution or I will escalate to TRAI.

  • Hasibul022Hasan
    HASIBUL HASAN (@Hasibul022Hasan) reported

    @JioCare dear jio i have been complaining from years regarding the poor connectivity of both call and internet none of positive response i have got its not only my issue but the all the people in our area is facing the same issue many have ported to airtel leaving no option

  • pushpen589
    atal_pushpendra (@pushpen589) reported

    @JioCare I have already shared all details after that there is no any solution. fraud jio fraud reliance

  • AmitBhasin5187
    Amit Bhasin (@AmitBhasin5187) reported

    @JioCare Hopeless customer support