Reliance Jio

Reliance Jio Outage Report in Santa Cruz, Mumbai Suburban, State of Mahārāshtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Santa Cruz, State of Mahārāshtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Santa Cruz, Mumbai Suburban, State of Mahārāshtra 03/25/2026 11:40

March 25: Problems at Reliance Jio

Reliance Jio is having issues since 03:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Santa Cruz, Mumbai Suburban, State of Mahārāshtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai and Thāne.

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City Problem Type Report Time
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Total Blackout
IndiaMumbai Internet
IndiaMumbai Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Santa Cruz, State of Mahārāshtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • curiousabhi Abhishek Jain (@curiousabhi) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Guys help me or else I am going not further renew jio fiber. It breaches all heights of pathetic services. Don't taste customers patience.

  • PradeepDwivedi Pradeep Dwivedi® (@PradeepDwivedi) reported from Mumbai Suburban, State of Mahārāshtra

    @newspaperwallah @reliancejio Of course .. @JioCare should help fix this ..

  • hiitesh_joshi hiitesh joshi (@hiitesh_joshi) reported from Mumbai Suburban, State of Mahārāshtra

    @jiocare Order No.NO0000FCZ44B. Amount paid Rs 2500 almost 3 day’s over nobody visited for connection very poor service if you can’t finish work then why charge amount in advance , I think JIO is India’s number 1 money beggars

  • chintanv Chintan Vithlani (@chintanv) reported from Mumbai Suburban, State of Mahārāshtra

    @preshit @JioCare This is such a sad episode to follow. Mine got restored on Day 2. Baffling how a powercut has managed to bring them down their knees like this. And Ofcourse their sore services don't help.

  • sshauryaa Sshauryaa (@sshauryaa) reported from Mumbai Suburban, State of Mahārāshtra

    SR000012JSMX - Network down since 11th. No body has been assigned and no body has come to fix. Please help. Office & School suffering. @JioCare @reliancejio

  • ram_jaiswal RJ (@ram_jaiswal) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio Only Network which shows charsi Dipika ad...who is buying their sins

  • StTiwari1982 An Indian First (@StTiwari1982) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio @RelianceJioCare I am facing drastic network issues from past two days for the DP no.Sort out the same.

  • StTiwari1982 An Indian First (@StTiwari1982) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @RelianceJioCare Problem resolved with such less time.Kudos to your back end team and technical support team.

  • rhitesh711 H V R (@rhitesh711) reported from Mumbai Suburban, State of Mahārāshtra

    I have recharge my phone with one month unlimited plan but its not working pls look. @JioCare

  • ram_jaiswal RJ (@ram_jaiswal) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio Only Network which has charsi Dipika as Brand Ambassador..All Bihari hopefully are watching this

  • StTiwari1982 An Indian First (@StTiwari1982) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio @RelianceJioCare I am facing drastic network issues from past two days for the DP no.Sort out the same.

  • ektat Ekta A Thakur (@ektat) reported from Mumbai Suburban, State of Mahārāshtra

    Unless I don’t criticize the terrible customer service of @reliancejio online, they don’t bother to get in touch. And of course it’s only superficial because my issue has not yet been resolved! @JioChat Any customer service hawks out there in Indian cyberspace? @PMOIndia

  • DPKreal Deepak Chaudhary (@DPKreal) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare You should check my previous tweets and email chain of frustrating service provided by you last month. I'm done. Not going to use jio in my life ever... don't bother me.

  • Brinda82040510 Brinda (@Brinda82040510) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @JioCare has given us the worst possible experience till date. The service is absolutely zero, the call center staff is dum and they keep repeating the same sentence given to them everytime we call. They do not have a solution to our problems.

  • AshishMirakhur Ashish Mirakhur (@AshishMirakhur) reported from Mumbai Suburban, State of Mahārāshtra

    @fiber_jio @JioCare @_MukeshAmbani its been 9days and i am still waiting for solution on my request. Not even single reply from jio team. So disappointed by jio fiber service.

  • mrugeshsamel Mrugesh Samel (@mrugeshsamel) reported from Mumbai, State of Mahārāshtra

    @JioCare I have 2 Jiofiber connections. Old one is inactive & I need to cancel it & avail refund. I called helpline number 1800 893 3399 and I was told to call 1800 896 3399 instead. That number is invalid. Hoping at least you can help?

  • faizan_khatri_ Faizan khatri (@faizan_khatri_) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio team; I'm using your service past 3 years. But from past 1 month. So many complains getting from my friend & relative that when ever we are calling you it's showing yoyr number switch off. Time has arrived now to change the service provider. #RelianceJio

  • RajeevMulik09 Rajeev Mulik राजीव मुळीक (@RajeevMulik09) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Location: Shree Vallabh Shanti, Behind Hotel Shagun, Navagaon, Dahisar (w), Mumbai 400068. The connection is gone down for 4th time in last 15 days, reason given is BMC has dug up the wires. Why should we continue with Jio?

  • Brinda82040510 Brinda (@Brinda82040510) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare The engineer comes home and says we cannot do anything. The call center people tell you our engineer will do the needful. The engineer does not come before 15 days. Absolutely zero cooperation from @JioCare The most pathetic service ever!

  • sshauryaa Sshauryaa (@sshauryaa) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare No body has contacted me. What kind of service is this. Internet is down since 11th October.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Smruti309319 Smrutiranjan Sahoo🇮🇳 (@Smruti309319) reported

    @JioCare @reliancejio Can you please tell me how can I portable my jio number to any other telecom ??? I don't know even this tweet will be sent in how much time. But one thing is constant with @reliancejio , that is the irritating slow internet & network. Worthless.

  • jayantaridhwi jayanta bera (@jayantaridhwi) reported

    @JioCare I complained about my network speed and calldrop frm last 2 years. but even after almost 2 years I'm fed up. I'm at exactly opposite of JIO Head Office, Contai, 721401. If I'm not getting network then who will ? Such a disturbing matter for a Jio user from the Very Beginning !!

  • Kishore91823 AnonymOUS BOy___kiShore .. (@Kishore91823) reported

    @JioCare Worst network Overall 2 gb I use inly 500 mb As u understand worst network ever Please reboot or replace with high speed plzzz

  • AnuragMoha Anurag Mohapatra (@AnuragMoha) reported

    Dear @reliancejio from last some days your internet speed going from worse to worst. Is this the best service you promise your customers!!

  • NeraNews Nera News (@NeraNews) reported

    @JioCare Total blackout of Jio Mobile service at BTM Layout Bangalore. #JioDown #JioBTM #jioBangalore

  • 5u88u Subramanian S (@5u88u) reported

    @JioCare You fiber service is not dependable. Just 30 hours passed by to figure out the service engineer and establish the first connect. Still the search is on. If your service provider treat you like this, how you feel.

  • ShivamSinghTiw2 Shivam Singh Tiwari (@ShivamSinghTiw2) reported

    @Airtel_Presence It will solve problem of converting to 2G na..? Otherwise I'll prot to @reliancejio any how... plus my 15 family member so

  • NiranjanDhanja2 Niranjan Dhanjani (@NiranjanDhanja2) reported

    Very poor adp... Not supp ed to oppo f37. I restart my phone 2,3 time, still not working this app. Poor service by Jio chat team. @JioChat @reliancejio

  • Arunabha_DilSe Karma Works Silently (@Arunabha_DilSe) reported

    @JioCare You have been telling this since months. I don't want a Network which doesn't give me coverage itself. I have Wi Fi connection at home for outdoors I will use BSNL its 3G speed is better than ur 4g speed

  • ajmadnehal ajmadnehal89 (@ajmadnehal) reported

    @reliancejio Emergency me public ager jio customer care me call Kare.koi information key life liye To phle to inke itne slow voice bhasad Ki so Jaye aadmi .. O