Reliance Jio

Reliance Jio Outage Report in Santa Cruz, Mumbai Suburban, State of Mahārāshtra

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Santa Cruz, State of Mahārāshtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Santa Cruz, Mumbai Suburban, State of Mahārāshtra 12/28/2025 10:05

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Santa Cruz, Mumbai Suburban, State of Mahārāshtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai and Thāne.

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City Problem Type Report Time
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Total Blackout
IndiaMumbai Wi-fi
IndiaMumbai Internet
IndiaMumbai Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Santa Cruz, State of Mahārāshtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • aslamshaikhbei1 Aslam Shaikh Being Human🇮🇳 (@aslamshaikhbei1) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio your service is good but your data recharge is very high .. #jio

  • BrittoIvor Ivor Eugene Britto (@BrittoIvor) reported from Mumbai Suburban, State of Mahārāshtra

    @Gaurav_wtf @JioCare Jio's service level is gone very bad.....

  • vat_vora Vatsal (@vat_vora) reported from Mumbai Suburban, State of Mahārāshtra

    @HathwayBrdband I have used the service but when ever I face issue none of the technician called me up and they have always closed my case without clearing it due to which I don't want to renew the account Expecting @reliancejio to come to our area soon

  • VaidyaGajanan Aryan Vaidya (@VaidyaGajanan) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Ohh may be there is network issue I guess with my sim so you couldn't connect with me so as other people also please resolve my network issue Varun

  • Jinesh73367646 Jinesh Gala (@Jinesh73367646) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio @JioFiberVoice @reliancegroup Worst service is provided by jio fiber as yesterday & today jio fiber is not working by makeing so many complaint no response. Customer service don't give valid reason nor can answer our questions good training guys.

  • kandhaninadimai Shiva The Destroyer (@kandhaninadimai) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare do you have customer care? Trying to reach and not getting any support.

  • PuNiT84 Punit Sheth (@PuNiT84) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @reliancejio still awaiting a resolution to my problem. I have taken 999 plan for 6months, still my Amazon Prime subscription has been deactivated. @jagograhakjago

  • BrittoIvor Ivor Eugene Britto (@BrittoIvor) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @arnabdofficial Your network team has done NOTHING to improve coverage in my area.....and I am facing the same problem which I never faced anytime before...you 'll only give FALSE / BOGUS ASSURANCES....WITHOUT SOLVING CUSTOMERS PROBLEM

  • Kthx82929465 KTHX (@Kthx82929465) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio @JioCare , please do something about your internet connection issue ASAP. My problem has still not been resolved even after 2+ months. It's pathetic. Don't give false promises, pls act. - Kalpesh

  • BrittoIvor Ivor Eugene Britto (@BrittoIvor) reported from Mumbai Suburban, State of Mahārāshtra

    @arnabdofficial @reliancejio @JioCare Same problem & same bogus response received from Jio....from last 2 months...

  • kandhaninadimai Shiva The Destroyer (@kandhaninadimai) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare not getting amazon prime membership. Can yoy help?

  • TheVinodNair Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare have send an issue on DM. Pls have a look & advise at the earliest.

  • callmenehaal Nehaal (@callmenehaal) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare hi, need your fiber internet service in a building where you have not established connection yet in Bandra, Mumbai. Please help.

  • Nitesh_bharati Nitesh Bharati (@Nitesh_bharati) reported from Mumbai Suburban, State of Mahārāshtra

    Hi @JioCare @reliancejio I facing issues in receiving OTPs on my number. Through HDFC, SBI, HSBC, Zerodha, SMC, Angel Broking etc. I spoke to customer care executives they are useless. Unable to provide any help. Its been a month now I am facing this issue... @airtelindia

  • PuNiT84 Punit Sheth (@PuNiT84) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio @JioCare plz teach your customer care not hangup the call when they cant provide a resolution. When asked to transfer to a Sr. Executive they just hang up the call. I paid for 999 plan and not getting @PrimeVideoIN . The jio executive is not able to understand

  • vat_vora Vatsal (@vat_vora) reported from Mumbai Suburban, State of Mahārāshtra

    @CHPraveen88 @HathwayBrdband Same is happening with me from last 3 month's due to which I am not renewing the service and expecting @reliancejio to start service in our area

  • BhogaleKalpesh Kalpesh Bhogale (@BhogaleKalpesh) reported from Thāne, State of Mahārāshtra

    @JioCare please help to port my wife cell number BSNL to jio

  • abhijitpremlal Abhi (@abhijitpremlal) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio is this how you justify your 25% increase in traffic by having down network? @JioCare

  • BelwalkarNitish Nitish Belwalkar (@BelwalkarNitish) reported from Mumbai, State of Mahārāshtra

    @JioCare Finally the issue is resolved but the internet speed is very pathetic... Thanks but no thanks for your services.. #switching from Jio now

  • vierusmistry Viral Mistry (@vierusmistry) reported from Mumbai Suburban, State of Mahārāshtra

    After Vodafone increasing the tariff charges rapidly, it's now time to switch over to other network provider. @VodafoneIdeaIN @airtelindia @reliancejio

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • classypd classypd.ust (@classypd) reported

    Worst service by @reliancejio @JioCare signup and paid for jio fiber on 4th Jan and still no connection setup been done. I just keep getting response that they will do it tomorrow and now just not responding to my calls. Order no NO0000JX8UER.

  • Sihab7103 Sihab (@Sihab7103) reported

    Wtf @JioCare @reliancejio How many times we have to complain about your bullshit internet. Now I have a exam and your internet is running the worst. When will you improve it or should we change our provider????

  • Sakthi582 SAKTHIVEL P (@Sakthi582) reported

    @JioCare Mobile number 9842826833 - Amazon Prime membership cancelled after 2 months. I paid 999 Rs on October 2021. I am trying to get a solution for the last 10 days. Worst ever customer service.

  • AshYouLykIt Ashwini Kabra (@AshYouLykIt) reported

    Hi @reliancejio @JioCare I am shifting to a new location but JioFibre relocation request is not allowing inter-state change. Please help.

  • yazditantra Yazdi Tantra (@yazditantra) reported

    @jiocare I just received an SMS asking me to upgrade my SIM or call Jio Customer Care on 8391833674, else my SIM will be disabled in 24 hours. When I called, the person asked me to install Anydesk. When I confronted him, he put down the phone. BEWARE OF THE SCAM!

  • Nitin9390 नितिन उपाध्याय_वन्दे मातरम् 🇮🇳 (@Nitin9390) reported

    @JioCare last 3-4 days facing network issue not able to make calls as well as data. Please check your end...

  • Suchith2712 Suchith Kumar (@Suchith2712) reported

    @Ybiance_Jaipur @reliancejio @JioCare They didn't reply to my tweets useless customer support

  • NagulaAbhi Abhishek Nagula (@NagulaAbhi) reported

    @JioCare I went to jio store nd i spoke to customer service still no response from jio @reliancejio @RelianceJioCare

  • raosonu1990 RAO SONU YADAV (@raosonu1990) reported

    Hello #jiocare what happened about your network services. Many times I complained to #jiocare but still you didn't solve our weak network coverage problem in my village Hazipur Haryana. Let me know you can solve or not? Otherwise I hove to port my number to other company

  • sushilguptaoss Sushil Gupta (@sushilguptaoss) reported

    @reliancejio I am looking for jio fiber connections pls help. My mobile no 9990358166