Reliance Jio outages and service status in Santa Cruz, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 3 outage signals in the last 24 hours around Santa Cruz, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 1, 8:30 PM GMT+5:30.
- Internet (64%)
- Wi-fi (18%)
- Phone (8%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Santa Cruz, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 2: Problems at Reliance Jio
Reliance Jio is having issues since 12:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Santa Cruz, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
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22 hours ago | |
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Mumbai
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Internet | 23 hours ago |
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Mumbai
|
Internet | 24 hours ago |
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Mumbai
|
Internet | 1 day ago |
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Mumbai
|
Total Blackout | 1 day ago |
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Mumbai
|
Total Blackout | 1 day ago |
Nearby cities with recent reports
14 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Santa Cruz, Maharashtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@JioCare @reliancejio your Sigma quality will never come.. such a degrade service daily i am facing despite several complaints you are just operating ur AI and phone technology i think u don't have enough tower and service engineer please close my service it's done now
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Mihir Pandya (@mihir_kp) reported from Yashodham, Maharashtra@JioFiberVoice @JioCare cant access Jio fiber internet and could not run diagnostics check, please help
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radhe radhe (@ricaopowel214) reported from Andheri, Maharashtra@JioCare why there is no network in Andheri East. Near mogra station. Since morning, there is issue in the network. Pathetic network.
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manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra@JioCare And once again the wifi has been down since last evening 9pm and not working yet after 12 hrs. Pls escalate this complaint. I don't want ur standard reply.
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Corona Radiata (@CoronaRadiata2) reported from Mumbai, MaharashtraI don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.
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Ramdoot Ashu (@dhi_ashu) reported from Yashodham, MaharashtraHey @JioCare I am facing internet related issue from a couple of days contact the customer care but not got any response pls solve the issue @reliancejio
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Vin (@psychedelic604) reported from Yashodham, Maharashtra@JioCare why had the jio network suddenly become so back. Browsing on the phone has become a task.
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श्रीनिवास शर्मा (@shriniwas07) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare @ImAtulKansal We are following since 6 months for the installation of cable for Jio Fiber. No service is being received from you.
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vishnu agarwal (@agarwalvishnu) reported from Mumbai Suburban, Maharashtra@JioCare No solution to my complaint yet...
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Arnab Kanti Ghosh (@ArnabKantiGhosh) reported from Yashodham, MaharashtraI have a #jiofiber broadband. But I think the router is bad. Beacause the 5Ghz band is good the whole flat but the 2.4Ghz band is only available when I stand infront of the router. Also no response from the local team. This much bad service is not expected from @reliancejio.
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SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra@JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio
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Whistleblower-सिटी बजाओ📢 (@WhistleBlower_H) reported from Yashodham, MaharashtraJio 5g Service Net...Hahahaha. It seems to run at a speed of 2G. 5G Internet service is still not available in cities like Mumbai Metropolitan. Ambani company is fooling all Indians. @reliancejio @JioCare @TRAI
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare @JioFanClub @reliancejio I have raised an issue and complaint number was given , without anyone visiting the complaint is closed and I’ve got an sms saying problem resolved. How on earth is it possible to check hardware from the backend pathetic service I must say
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Pankaj K (@pankajcyberr) reported from Mumbai, MaharashtraInternet not working but green light is there on fiber box. @JioCare How many times will I get internet interruption? Will you refund the amount for downtime?
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Pratik HS Shah (@hspratik) reported from Yashodham, Maharashtra@JioCare @JioFiberVoice @reliancejio horrible experience ever while installation of jio fiber, they were sugar coated sweet talkers while taking selling plans & equally unpleasant experience while installation. Please update about cancellation & refund process of order
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Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare Intermittent connection loss!! I am done now take some effort to investigate open the ticket listen to what your representative has advised & then let me know on what grounds you have closed the ticket without providing resolution and none of you jerks making an effort to call me
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BHUSHAN (@im_bhushan2018) reported from Thāne, MaharashtraSince there's no response to the above complaint, I believe that customer respect is a last priority of @JioCare . Also, there's no luck on Request number SR00001GW3TU. Hence, I'll port my number to Airtel on 19th February giving enough time to porting process before plan expiry.
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Vishal H Rochlani (@vrochlani) reported from Yashodham, Maharashtra@JioCare Its surprising to note that we can't have access to older invoice.Which company is doing that only yours? Was not able to access the Invoice of Sept'22. Kindly be customer friendly in your support. Does your acc also deletes it after 180 days, then y not access to clients.
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CJ (@JagtianiShekhar) reported from Yashodham, Maharashtra@reliancejio @JioCare WIFi issue since yesterday and completely down since yesterday night. Please resolve immediately, thanks.
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Vaibhav Gupta (He/Him/His) (@vaibhav30gup) reported from Yashodham, Maharashtra@LnTFinance even after having #DnD activated, still receiving numerous calls for loan offers. Can u please give me an explanation? I raised my concern multiple times with @JioCare and the complaint falls on Deaf years. @TRAI can u take some action. This is a serious violation.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Priyadarshan (@Priyadarshan85) reported@JioCare I would appreciate immediate intervention to resolve this issue. If this is the level of support I can expect for a critical service outage, I will unfortunately have to reconsider continuing with JioFiber.
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sulekh niwal (@NiwalSulekh) reportedThese issue is from last two days my jio airfiber is offline and not working but no resolution from your team. @reliancejio @JioCare
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Instant Intel (@GlobeWatchX) reported@JioCare @kasaudhanji99 They will never do anything in the DM. They will never solve your problem in DM. Abusive language by companies must never be tolerated.
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Abhi mishra (@Abhimis61201230) reported@JioCare @JioCare Pz call me I've already DM'd my number. I'm chasing JioFiber reallocation, but your team keeps giving me updates about JioAirFiber, which is not my service.I'm the one suffering without internet. Please assign someone who understands my JioFiber case and resolve itasap
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AK (@shaky__99) reported@JioCare @DoT_India @TRAI I don't know how you can allow jio to go on with IPO with such pathetic service. I see many twitter posts on customers frustrated by jio service. All I am asking is for refund of 1200 that they took from me and never provided service for it .
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Jignesss....!!!🇮🇳 (@Iam_Jignesh) reported@reliancejio 3rd Class Chat bot doesn't help neither transfer to customer support facing issues and you guys added this **** chatbot which is another issue. We pay you to solve issues not to create one more. Will port out soon. Keep your chat bot to speak to Mr and Mrs Ambani.
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Swetassoulsearch (@shweta2786) reported@JioCare you guys are joking right, 48 hours of internet outage, not one way to get through to customer care. This is some kind of fraud. The customer care via call or chat just simply told me that there is an outage in my area, inconvenience is highly regretted. Ridiculous
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Karnesh (@iamkverma) reported@JioCare what a bad service. Internet not working since last night, registered a complaint in the morning and got a time slot for tomorrow 11:11AM. The service guy said they are extremely understaffed herein Patiala and are only two people. Not to mention that he was unnecessarily rude and dismissive. Abysmal service. How are we supposed to do our office work if Internet services are disrupted for more than 36 hours at the least.
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Nitesh Karale (@Niteshkarale05) reported@reliancejio @JioCare Trusting you I have choosed jio home connection, Done with KYC, KYC Employee said that technician will come evening, but no one came. I talked with customer care, he Rescheduled Installation for today 8.30 AM, till now no one has shown up. I had take leave.
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sanil🇮🇳 (@sanil68790275) reported@kasaudhanji99 @JioCare @reliancejio Bro has some geniune issue. I think you have to tag bsnl