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Reliance Jio

Reliance Jio outages and service status in Santa Cruz, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 3 outage signals in the last 24 hours around Santa Cruz, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Aug 2, 11:22 AM GMT+5:30.
  • 62% Internet (62%)
  • 12% Wi-fi (12%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Santa Cruz, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 2: Problems at Reliance Jio

Reliance Jio is having issues since 11:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Santa Cruz, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Mumbai Internet 6 hours ago
Mumbai Internet 18 hours ago
Mumbai Internet 20 hours ago
Mumbai E-mail 1 day ago
Mumbai E-mail 2 days ago
Mumbai Internet 2 days ago

Nearby cities with recent reports

Mumbai

12 recent signals

6 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Santa Cruz, Maharashtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • chanchani_
    Anil J. Chanchani (@chanchani_) reported from Mumbai Suburban, Maharashtra

    @JioCare Why Company is holding a Customer's Rs 10000/ deposit lying without any interest

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare The day from i port the call.. there is really have some issue. why we are telling you because we are suffering inspite of high charge amount you are not providing single rupee network.. just fed up your service which is not available check my history how many times it's get miss

  • ROHANGOHIL
    ROHAN GOHIL (@ROHANGOHIL) reported from Yashodham, Maharashtra

    @JioCare All the iphone user are facing the same issue please solve it as soon as possible or u guys will lose all the customers

  • KejriwalManav
    Manav Kejriwal (@KejriwalManav) reported from Mumbai, Maharashtra

    @JioCare Saket CHS, Santacruz West. JioFibre not working since 3 days. Everyday the technician is promising to resolve the next day, but no resolution. Unexpected from Jio. Please assist immediately. Mumbai 400054.

  • vaibhav30gup
    Vaibhav Gupta (He/Him/His) (@vaibhav30gup) reported from Yashodham, Maharashtra

    @LnTFinance even after having #DnD activated, still receiving numerous calls for loan offers. Can u please give me an explanation? I raised my concern multiple times with @JioCare and the complaint falls on Deaf years. @TRAI can u take some action. This is a serious violation.

  • starchaitnya
    Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra

    @JioCare I want to port my no to onther service provider. Your complaints number 198 not working. Your customer support worst on Twitter too.

  • krish30777
    K.G.Nair (@krish30777) reported from Mumbai Suburban, Maharashtra

    @JioCare Since We are paying for 28 days why Team Jio's auto generated voice message hearing again and again... Such nasty experience with Jio. I know my recharge day... Pls stop this non sense or else I'll port to some other service. My Jio no. 8369338628

  • ManishaNanavaty
    manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra

    @JioCare Pls share the number of the area division city level supervisors. This is not done. Every two days the network is down and we keep bearing with it. What quality of service is this??? @TimesNow

  • nikhilRC
    nikhilRC (@nikhilRC) reported from Yashodham, Maharashtra

    @JioCare @reliancejio I own a jio fiber conctn, last date to pay bill was 10 April, today mor I see the servics are suspendd. There can b sme issue, may b sme family emergncy tht someone was not able 2 pay the bill, wht is the logic in suspendng service in 2 days post due date

  • paaaarthhh
    Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra

    @JioCare RT news channel is not working on jio fiber.Please help

  • BiswasNirmalya
    Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra

    @ParikshitK_ @JioCare Facing this issue since the last few days

  • Deepako53618528
    Deepak ojha (@Deepako53618528) reported from Yashodham, Maharashtra

    @JioFiberVoice @reliancejio @JioCare The service is good but facing issues with the internet it gets down for 4- 5 hrs from last 15 to 20 days no support has been provided The app also doesn't resolve the issue. Worst customer support and issue resolve

  • VikasShaw16
    Vikas Shaw (@VikasShaw16) reported from Mumbai Suburban, Maharashtra

    May I know any genuine contact person number I want to install mobile network tower in Mumbai on my rooftop @reliancejio @airtelindia @VodafoneGroup

  • KBrochwala
    Kaushal Broachwala (@KBrochwala) reported from Mumbai Suburban, Maharashtra

    @JioCare, @JioChat Jio down in goregaon east since yesterday night. Kindly resolve ASAP.

  • iPoonamRalh
    Poonam Ralh (@iPoonamRalh) reported from Mumbai Suburban, Maharashtra

    @Airtel_Presence I mistakenly recharged my number for 666 but i never got it coz I have ported my number to @JioCare . Can you pls look into this. Recharge did via @Paytm

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra

    @JioCare In my jio fiber plan,of Rs 999,I am getting a speed of 31 and 25 ,when it is supposed to be 150 or whereabouts, what is the reason for slow speed ? Please check

  • ChemburChapters
    Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra

    @JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare Even Jio fiber speed is bad after upgrading to Rs 999 plan

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra

    @reliancejio jio fiber isn’t working properly in Kopar Khairne. Please fix asap

  • sonianotani
    Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio 5 days since registering entity on trueconnect and making a payment. Received invoice and email saying registered but we cannot move forward. Multiple complaint raised on email. Extremely frustrated! Urgent support needed

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • shanava71576177
    shanavas (@shanava71576177) reported

    @JioCare @JioCare 9DAYS NO INTERNET in Pattambi, Palakkad, Cable damaged. Promised technician visit today - NO SHOW. Supervisor not reachable. Nodal & Appellate no reply. JioFiber ID: [MAC ID:B4A7C6DB50A8,Pls help @DoT_India

  • amolmishra_2122
    AMOL MISHRA (@amolmishra_2122) reported

    @whoalamin @JioCare Facing same issue with Jio sim since 2-3 years. Someone took a bike loan fron Hero Finance. They don’t have any details of that chap except mob no. They are continuously calling me unnecessarily and asking me to come to their office. I denied. So just ignore them.

  • since20982
    Rakesh Karia (@since20982) reported

    @JioCare JioFiber no. 2657962231 connection not working for the last 12 days. need urgent help

  • ImRaahulGautam
    Rahul Gautam (@ImRaahulGautam) reported

    @JioCare @JioCare Customers deserve stable connectivity, accurate billing, timely resolution and accountability—not repeated disruptions and generic assurances.

  • hari_prakash02
    Hari Prakash (@hari_prakash02) reported

    @JioCare 3 days without internet. 3 days of postponed visits. 3 days of automated replies. Your last response promised an early resolution 22 hours ago, but nothing has changed. This is unacceptable. Resolve SR00002N1DE6 immediately. #JioFiber #CustomerServiceFail

  • RajatSharm81421
    Rajat Sharma (@RajatSharm81421) reported

    Dear @reliancejio @JioCare. Your services sucks.From last 5 days I am facing network Issues like I am working in Ladakh. My present location is in Bhiwadi.Still facing severe issues in calling as well as data. Is customer is just an ATM for you? I want to port. Pls proceed. 🙏

  • mihir_nam
    Mihir Mangaonkar (@mihir_nam) reported

    @JioCare @jagograhakjago So Jio Fiber have you totally forgotten where is your technician to close the service request raised from 11th July 2026 , Are you serious about giving extension or just fooling around .

  • ankurbhandari
    Ankur Bhandari (@ankurbhandari) reported

    @JioCare @JioCare @reliancejio Absl. disgusted with your service!😡connection down for 2 mnths. Every time I raise SR(SR00003C3WVB), ur team closes it without resolving anything. Is this how you treat your customers? Final warning before I escalate this to the consumer forum!#JioFiber

  • ChartChuckle
    Xander Finch (@ChartChuckle) reported

    @whoalamin @PranayCC @JioCare bajaj, hathway, Nobrokers uses **** load of phone number even if you block one number a day they can call 3 years.

  • MohitAgarwal246
    Mohit Agarwal (@MohitAgarwal246) reported

    @JioCare Could you please cancel request, I am not happy with your service