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Reliance Jio

Reliance Jio outages and service status in Santa Cruz, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 3 outage signals in the last 24 hours around Santa Cruz, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received Jul 29, 12:24 PM GMT+5:30.
  • 61% Internet (61%)
  • 12% Total Blackout (12%)
  • 12% Phone (12%)
  • 11% Wi-fi (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Santa Cruz, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 29: Problems at Reliance Jio

Reliance Jio is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Santa Cruz, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Mumbai Wi-fi 3 hours ago
Mumbai Phone 17 hours ago
Mumbai Internet 22 hours ago
Mumbai Internet 3 days ago
Mumbai Internet 3 days ago
Mumbai Total Blackout 3 days ago

Nearby cities with recent reports

Mumbai

26 recent signals

3 hours ago
Mumbai Suburban

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Santa Cruz, Maharashtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare Even Jio fiber speed is bad after upgrading to Rs 999 plan

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra

    @JioCare bas service My welcome offer not received I am not using 5g unlimited data With postpaid number My plan 399 9309855763

  • anil_anilmenon
    Anil Menon (@anil_anilmenon) reported from Yashodham, Maharashtra

    @JioCare @reliancejio @AndheriLOCA I have 2 personal and 1 Corporate JioFiber internet connection. The internet connection is down on a regular basis. Yesterday the internet service was not available from 12pm to 7pm. Today again there is no internet connection since 12pm

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare Not able to watch IPL and Sony channels since 5 days,no service from Jiofiber, shocking state of affairs

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @reliancejio @JioCare You only hire Telecallers, Artificial intellect, but you don't have enough tower and service engineer to check the network compatibility.. it's daily pain ! Our day start with frustration. We are planning to go in consumer court @jagograhakjago

  • Deepako53618528
    Deepak ojha (@Deepako53618528) reported from Yashodham, Maharashtra

    @JioFiberVoice @reliancejio @JioCare The service is good but facing issues with the internet it gets down for 4- 5 hrs from last 15 to 20 days no support has been provided The app also doesn't resolve the issue. Worst customer support and issue resolve

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare No one has called me no technician has visited and issue is resolved wow you guys are amazing all companies should learn this skill from you without calling/visiting customer and addressing their concerns to resolve issues!

  • anurag11820
    Anurag Tiwari (@anurag11820) reported from Thāne, Maharashtra

    @reliancejio Jiotrue5G is not working on 5G phone Realme 10pro+ 5G But Airtel 5G @airtelindia is working

  • shreyplaysYT
    LFO Shrey Plays (@shreyplaysYT) reported from Mumbai Suburban, Maharashtra

    What is it with @reliancejio @PlayApex ping problems. Every alternate game the ping is at above 200ms. So annoying nd irritating.

  • PiyushOchani
    I’m a Plotta // 100x’er (@PiyushOchani) reported from Mumbai Suburban, Maharashtra

    @JioCare hello I'm having a lot of call drop issues. I need a replacement sim card and for that I've sent you an email as well

  • praachinh
    praachi (@praachinh) reported from Mumbai Suburban, Maharashtra

    @reliancejio @DoT_India @TRAI Jio has been unnecessarily charging me for Netflix subscription which i have deactivated in Sept 2022.When i called the customer care services they said charges are correct and nothing can be done.I request the telecom authorities to help me in this

  • Iamnareshp25
    Naresh Pawar (@Iamnareshp25) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare Pathetic experience facing from last more than 15 days about network issue. Also make complaint no response. Same calling today costomer supporter hold me for senior assistant then disconnected even not connecting me proper. #Shame

  • Alwaysanil_
    Anil (@Alwaysanil_) reported from Mumbai Suburban, Maharashtra

    my jio fiber is not working i also complained and booked for engineer service but still no response received. @JioCare @JioFibre @reliancejio

  • BiswasNirmalya
    Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra

    @JioCare is there some issue with vowifi in jiofiber? Please clarify! Or is it related to jio sim?

  • SuhitJain3
    Suhit Jain (@SuhitJain3) reported from Mumbai Suburban, Maharashtra

    Worst network jio is having now a days totally 0 % network they providing 4-5 times i had called to customer care but they didn't solve my problem lazy *** @JioCare @reliancejio

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port

  • snair700
    Sethu Nair (@snair700) reported from Mumbai Suburban, Maharashtra

    @JioCare What a ****** network. When your recharge expires all network go slow specially the data network.

  • navinjk11
    nj (@navinjk11) reported from Mumbai, Maharashtra

    @JioCare @reliancejio No response yet to my requests 3rd in the day why so slow ?

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @JioCare @reliancejio your Sigma quality will never come.. such a degrade service daily i am facing despite several complaints you are just operating ur AI and phone technology i think u don't have enough tower and service engineer please close my service it's done now

  • nidhayephand
    Nidhaye Phand (@nidhayephand) reported from Yashodham, Maharashtra

    @JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • PrasannaParihar
    GURU PRASANNA SINGH PARIHAR (@PrasannaParihar) reported

    @reliancejio @jio_fiber @JioCare I had applied for the new connection of jiofiber. Your wi fi engineer had already fixed new connection but there was no internet connection. I've also raised service request but no response. I've already the recharge fee. Pathetic service.

  • parimyangel
    prabodh shirke (@parimyangel) reported

    @JioCare This is unacceptable. Internet service in Thakurli - 421201 has been down/unstable for the last 2 days. I am paying for reliable service, not continuous outages. This is affecting my work and daily activities. Please stop giving excuses and fix the issue immediately.

  • HasnainSabu
    Hasnain Sabuwala (@HasnainSabu) reported

    @JioCare Still haven't received a revert, poor service

  • sramhandle
    S Ramachandran (@sramhandle) reported

    @JioCare @myjio @reliancejio It has been two days since I raised service ticket. Status still shows assigning technician. How many days do I have to wait? If you guys can't provide service, please let me know. I will move to other service providers

  • Abhikau04787027
    Abhijeet アビジート (@Abhikau04787027) reported

    @JioCare @reliancejio really sucks in Bangalore! Absolute **** network. If you're in a building, forget getting anything above 2 to 3 mbps. Even vi works in buildings where jio fails.... I'm seriously thinking porting to @airtelindia

  • subratsom
    Subrat Bisoi (@subratsom) reported

    @JioCare @JioCare sir your earliest resolution, its been months now

  • DikshitaVasava
    Dikshita Vasava (@DikshitaVasava) reported

    @JioCare Very poor service from JioAirFiber. My WiFi has not been working since 9 July 2026. Despite repeated complaints (Request ID: SR00003BU16T), no engineer has visited and the issue is still unresolved. Kindly resolve this immediately. #JioAirFiber #JioCare #CustomerService

  • usha06
    Usha (@usha06) reported

    @JioCare I am back again with the same complaint - internet not working. Green light on, but STB and all my devices detect no internet. Called your call centre, someone sent me to a back end team and that person checked at her end and REFUSED to take a complaint implying that I am lying!

  • UttarakhandAct1
    Uttarakhand Activist (@UttarakhandAct1) reported

    @JioCare My Jio Wi-Fi has been down for the last 2 days with ZERO response or update from your team. SR Registered: SR00003CIH05. Pathetic service delay! Please assign a technician immediately. #JioFiber #JioCare #CustomerService

  • HanamantHullur
    Hanamant Hullur (@HanamantHullur) reported

    @JioCare @JioCare the problem I was mentioned is the mejestic metro tunnel where almost 10min complete n/w outrage will be there while travelling. Earlier mentioned it’s n/w latching issue, pls add more boosters to increase range.