Reliance Jio outages and service status in Santa Cruz, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 3 outage signals in the last 24 hours around Santa Cruz, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Aug 27, 4:58 PM GMT+5:30.
- Internet (65%)
- Wi-fi (13%)
- Phone (11%)
- E-mail (8%)
- Total Blackout (3%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Santa Cruz, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 27: Problems at Reliance Jio
Reliance Jio is having issues since 11:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Santa Cruz, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 21 minutes ago |
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Mumbai
|
Internet | 1 hour ago |
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Mumbai
|
Internet | 20 hours ago |
|
Mumbai
|
Internet | 1 day ago |
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Mumbai
|
Internet | 1 day ago |
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Mumbai
|
Internet | 3 days ago |
Nearby cities with recent reports
18 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Santa Cruz, Maharashtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users are able to enjoy Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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its me PANKAJ (@sandandstories) reported from Yashodham, MaharashtraI always wonder why people don’t make @reliancejio there first number. It got the answer. It’s a task to get through a real person on the customer care, first they will give you gyaan on what all are included in your plan and then no option to talk to a real person @JioCare
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Kaushal Broachwala (@KBrochwala) reported from Mumbai Suburban, Maharashtra@JioCare, @JioChat Jio down in goregaon east since yesterday night. Kindly resolve ASAP.
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Mihir Pandya (@mihir_kp) reported from Yashodham, Maharashtra@JioFiberVoice @JioCare cant access Jio fiber internet and could not run diagnostics check, please help
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare @JioFanClub @reliancejio I have raised an issue and complaint number was given , without anyone visiting the complaint is closed and I’ve got an sms saying problem resolved. How on earth is it possible to check hardware from the backend pathetic service I must say
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Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra@JioCare is there some issue with vowifi in jiofiber? Please clarify! Or is it related to jio sim?
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Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Jio Fiber internet Not working since 1st February 2023 time: 7pm, but no response received about restoring of the connection. #jiofiber #Jiodown
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Sonia Notani (@sonianotani) reported from Mumbai Suburban, MaharashtraNo customer care number. Emails got a few holding replies and then no replies. This is a critical service for us!! @reliancejio @JioCare
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Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare Intermittent connection loss!! I am done now take some effort to investigate open the ticket listen to what your representative has advised & then let me know on what grounds you have closed the ticket without providing resolution and none of you jerks making an effort to call me
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Suhit Jain (@SuhitJain3) reported from Mumbai Suburban, MaharashtraWorst network jio is having now a days totally 0 % network they providing 4-5 times i had called to customer care but they didn't solve my problem lazy *** @JioCare @reliancejio
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Vaibhav Gupta (He/Him/His) (@vaibhav30gup) reported from Yashodham, Maharashtra@LnTFinance even after having #DnD activated, still receiving numerous calls for loan offers. Can u please give me an explanation? I raised my concern multiple times with @JioCare and the complaint falls on Deaf years. @TRAI can u take some action. This is a serious violation.
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Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra@JioCare RT news channel is not working on jio fiber.Please help
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare Not able to watch IPL and Sony channels since 5 days,no service from Jiofiber, shocking state of affairs
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Tripurari Pathak (@Pathak67k) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare your network gone crazy....i received at least 16 calls from different state including 2 calls from J&k. Everyone is saying that I called them but how ?? I am in a meeting with peoples and my mobile is on table, no one using the how can I make call ??
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Nishant Mody (@modynishant) reported from Mumbai Suburban, MaharashtraDear @reliancejio we just bought a new jio sim and it’s showing enter network unlock code. We only have 3 attempts left. Kindly guide.
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nikhilRC (@nikhilRC) reported from Yashodham, Maharashtra@JioCare @reliancejio I own a jio fiber conctn, last date to pay bill was 10 April, today mor I see the servics are suspendd. There can b sme issue, may b sme family emergncy tht someone was not able 2 pay the bill, wht is the logic in suspendng service in 2 days post due date
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Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, MaharashtraHow should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio
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I’m a Plotta // 100x’er (@PiyushOchani) reported from Mumbai Suburban, Maharashtra@JioCare hello I'm having a lot of call drop issues. I need a replacement sim card and for that I've sent you an email as well
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Deepak ojha (@Deepako53618528) reported from Yashodham, Maharashtra@JioFiberVoice @reliancejio @JioCare The service is good but facing issues with the internet it gets down for 4- 5 hrs from last 15 to 20 days no support has been provided The app also doesn't resolve the issue. Worst customer support and issue resolve
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Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra@JioCare jio 5g welcome offer not applied Service not good Because prepaid number 5g available But postpaid is 5g not available 😡😡😡😡😡😡😡😡
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Vaibhav Mishra (@anurodh78) reported@JioCare OMG, did you really check the ticket number I shared via DM? How pathetic is your support? If you don’t know the issue then why did you ask for contact number and other details? The problem is with set top box. Some of the OTT apps not working. My SR closed thrice abruptly.
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@MavikaaGlobal (@thakkarbansari) reported@JioCare "How many times will you 'forward details to the concerned team', @JioCare? 15 days of zero action. You sold me a bogus plan and your staff abused me. Where is the actual resolution, Smit? @reliancejio #WorstCustomerCare #FraudJio"
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Jai Marcos (@sujaku012) reported@JioCare @reliancejio most unprofessional services provided by Jio, never ever go for Jio fiber. These guys are biggest scammers and looting customers
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Swa🇮🇳desh (@swadesh93) reported@JioCare I can understand Suraj, But the day passed I am without internet. Also I am not able to see any escalation Service request number on My Jio App
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Vikram Prasad (@vikramp90) reportedExtremely disappointed with Jio’s customer service. It has been more than 12 hours, and my issue is still not resolved. Instead of actually fixing the problem, I am simply being sent troubleshooting steps and asked to keep trying them myself. @reliancejio @JioCare
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Pushpendra Yadav (@pushpendray65) reportedAbsolute nightmare service from @JioCare @reliancejio. The technician closed my ticket without fixing anything, turned off his phone and never showed up for the rescheduled visit. Support is completely clueless and giving false promises. 3 days of no resolution! Fix this ASAP!
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Surendra kumar Sahu (@SurendraKsahu) reported@JioCare Jio is also refusing to acknowledge these service failures, including the false “Hold as per your request” status, loss of working days and harassment. Please address these issues and my compensation claim instead of marking the matter as resolved. (2/2)
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amrendra aman (@amanmishra00) reported@JioCare Internet is not working properly and unable to connect with customer care. Need help and support soon.
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SGupta_Delhi (@Dr_Gupta_Delhi) reported@airtelindia @Airtel_Presence internet /dsl services are down for past 24 hours at a streatch. No one seems to know what has hit them. No communication, no responsibity. What a service... @reliancejio
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Dr Rohan (@rohanrangdal99) reportedShame on you @reliancejio @JioCare continuosly I'm complaining about my network issue since from 3 days but no improvement