Reliance Jio Outage in Ranchi, Rānchī, State of Jharkhand

@reliancejio @jiocares DAY 6: Of trying to get relocation or termination of my connection. 9 missed "confirmed appointments" 20+ calls 0 engineers Customer services willing but incompetent Engineers competent but unwilling Comm. in b/w none Management = Top Notch #jiodigitallife

@JioCare please don't appreciate my patience, i am running out of it. I instead appreciate your patience for hiring engineers who only care for completing their sales target and not caring for customer services at all. Kudos.

@JioCare soon is a bit vague, it can imply the next second to next century. Please be specific. Atleast get me in touch with local in-charge of engineers in Ranchi. Your customer support is helpless, they can't transfer call to seniors or give me the assigned engineer's number.

@JioCare Visit of our Jio service engineer to your premises for JioFiber Service ID 300587036652 has been rescheduled to 21-06-2022 : 12:30:00 as per your request. @reliancegroup this is today’s message no engineer visited see your service. Shameful 😡😡

@JioCare No you are not if you exist then I will not face this problem

@reliancejio @JioCare fail to give service not yet installed @reliancegroup shameful and not yet responding what kind of your employee they are just sitting and get cool in office suspend all of them

What is the issue with jio Fiber booked on 29th may but not yet installed @reliancejio @JioCare @reliancegroup very poor service no care of customer

I am really frustrated after taking jio fiber at home, @JioCare customer care is worst i have ever talked with other telecom sector, they even cut your call between conversation and they cut my connection too which has already paid by me @reliancejio , I am going launch FIR .

Where is my order what about your service @reliancejio @JioCare

Not yet installed @reliancejio @JioCare INSTALLATION Appointment of JioFiber connection with Order Number NO0000LQ4X6F is scheduled on 29-05-2022 : 11:15:00. #JioFiber what is the issue ??????

@JioCare Don’t request for DM, People should see your customer centric approach. Please close and confirm.

@JioCare Internet service on 6513591864 unavailable since 26/5.Service Engineers not attending but feeding wrong information and harassing. 9431170272

@JioCare The customer service provided by you is pathetic! The ticket was marked as resolved even without confirming with us, and the issue still persists ! I opened a new ticket again today with the same issue. Please assist with it.

JioFiber along with Set top box with Order Number NO0000LG9FRM Please cancel my order and return my booking amount. Totally pathetic service just saying only that your order schedule and again after previous schedule time over again order schedule @JioCare @reliancejio

@JioCare @reliancejio I am facing a very tough situation in my area. I am complaining this issue since last 6 months but it is still unresolved.Situation is that I am not even able to send whatsapp app messages. internet connectivity is really very bad.

Lots of network issue in Jio from 3 days no internet connection stop outgoing Area-New Saket Nagar Hinoo -834002 @reliancejio @jiocare10 @JioCare

I have #jiosim and #JioFiber. Whenever i connect to my JioFiber, my jio sim is either out of network area or not reachable. I am facing this issue since a week. Kindly help. @RelianceJioCare @reliancejio

@reliancejio @JioCare by mistake I had enabled my free Amazon prime service for 1 yr in my business account as in mobile app it was opened at back. Plz help me to switch it to my personal ac with same credentials with jio Emaild thrice for this but no one is replying?Plz help

@reliancejio 4 Days Back Register for Problem in Jio Fiber Unable to use it, Technicians vist and Said their is Wire breakage in Road, Need to change the Wire, Place the request for Reallocation, After placeing the Reallocation request till Date Nothing happens and Now Supervisor

@JioCare Yes, issue is resolved. But I want to know the price of Jio STB remote. Technician took Rs 599 for the replacement of remote and did not give receipt. So just want to confirm the price.

@JioCare @JioCare - no coordination whatsoever, no sense of responsibility, no respect for customer's time, no interest in serving the customer, fake promises, and the list can go on. Installation needs instant payment, cancellation will take 21 working days for a refund.

@JioCare @JioCare After 3rd reschdule can anybody do something about this .. RELOCATION Appointment of JioFiber connection along with Set top box with Order Number CO0000ND09Z8 is scheduled on 07-07-2022 : 13:00:00.@airtelindia any help here…

@JioCare Nothing has happened so far. I DMed details but the person or bot kept asking me for the number of the executive we interacted with. Fun fact - we also kept asking for this and never got it. We raised a request for a refund and haven't even gotten an acknowledgment yet.@JioCare

@JioCare biggest mistake of life jio fibre and jio number both are not working

@JioCare 27 days back I ported in to Jio in Bangalore. I am receiving SMSs in Kannada language even though I have chosen preferred language as English in MyJio App and also in IVR 199. Wrote mails but nobody attending the problem

@JioCare no network on my device

@JioCare @JioFiberVoice it has been a week now. Wifi is not working. No one has come till now to repair the wifi. I have talked to the customer care for over 7 times. Every time rescheduling was done but no one came. What a pathetic service. Switching to @Airtel_Presence

@JioCare It has been more than 7 days my pre paid wifi is not working. I have made several follow ups but seems to be falling on deaf ears. I have been provided service request no. twice informing service engineer will visit but no one has visited. Is this the level service?

@JioCare It has been 2 weeks and you have not yet disconnected the wires nor collected the router and set top box. For how long should I keep waiting? Can you fix a date and time for this? I have called you multiple times but I don’t see any action taken

@JioCare @reliancejio - one of the worst and underrated internet provider by jiofiber. Raised complaints regarding internet every one is least bothered and customer care with out intimation raise for disconnection and from a week no internet #ban jiofiber.