Reliance Jio outages and service status in Masrakh, Bihar
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Masrakh, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Masrakh, Bihar
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Masrakh, Bihar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 21: Problems at Reliance Jio
Reliance Jio is having issues since 06:30 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Reliance Jio Issues Reports Near Masrakh, Bihar
Latest outage, problems and issue reports in Masrakh and nearby locations:
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BiharLearning (@BiharLearning) reported from Chhapra Abhiman, Bihar@JioCare @reliancejio @JioCare i did not got any help from your team.looks company is not interested to help customers.think if it continues then #Jio image will be impacted.kindly help me.
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abhijeet kumar Singh (@abhijee37802958) reported from Chhapra Abhiman, Bihar@JioCare Everytime I get to hear like this only !! Do does jio have any ethics why they looting customer ?
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Abhay Singh (@Abhay91827) reported from Chhapra Abhiman, Bihar@reliancejio @JioCare Plz consider my complaint. There is too poor network condition for jio users in my location. So many times call dropped problem facing and net speed is very slow. I have complained many times of #jio_customer_care but this problem isn't solved.
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Suraj sah (@surajsah54) reported from Chhapra Abhiman, Bihar@JioCare I did an annual recharge of jio. Does anyone knows how to cancel the subscription and get the remaining balance back. I just want to port my number to @airtelindia But because of the annual recharge i am not able to do the same. Worst service of @JioCare making me sick.
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abhijeet kumar Singh (@abhijee37802958) reported from Chhapra Abhiman, Bihar@JioCare I have requested for port now I am getting messages call from your side to cancel .. Stop harassing Customer!!
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silent (@jiteshkumar114) reported from Chhapra Abhiman, Bihar@JioCare I want to recharge my no but i am not able to recharge which is showing in sms..pls help
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abhijeet kumar Singh (@abhijee37802958) reported from Chhapra Abhiman, BiharOnce again I am saying make your services good in our area ! Your data speed so bad and customer services is too bad ! I can regret only ! @JioCare
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Suraj sah (@surajsah54) reported from Chhapra Abhiman, Bihar@hharris_007 @reliancejio @JioCare @Airtel_Presence @airtelindia You will get the same in Jio, It's almost 15 days since I complained and the problem remains same. They have blocked my number and I am not able to contact customer care. To use internet you have to be on call else nothing will work. @JioCare
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Praveen Kumar (@Praveen77070) reported from Chhapra Abhiman, Bihar@JioCare If you have limited connectivity in my location than should have limited customer also
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Dharmendra Kumar (@dharmikumar) reported from Chhapra Abhiman, BiharI will move to @reliancejio to support this nobel cause of @reliancegroup .
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AJAY MANJHI (@manjhi87) reported from Chhapra Abhiman, Bihar@reliancejio TRAI say JIO net speed is best but they not say on which area is the best. I think TRAI statment was wrong. In my area net speed was to much poor and network coverage also to bad. Not a singal page will be open.9135113044
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Suraj sah (@surajsah54) reported from Chhapra Abhiman, Bihar@JioCare @india75339471 Worst support service ever, After complaining they askd to wait for 3-4 hrs since it's a temporary problem. Waited 7 days no improvement. To use the internet I had to be on call & as soon as you disconnect the call internet stops working. No device issue, I am using SAM Note 9
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Suraj sah (@surajsah54) reported from Chhapra Abhiman, Bihar@Loverboy_vi @RameshS45 @JioCare @reliancejio @Facebook They are going to ask for contact number and other details and do nothing. #No_Service_No_Payment Return our money for no service period. @reliancejio @JioCare
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Chahat Tiwari (@ChahatTiwari07) reported from Masrakh, BiharThe worst network is @reliancejio @JioCare , speed is slower than 2G
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Suraj Kumar (@SurajKu14806758) reported from Taraia, BiharDear @JioCare @reliancejio jio's SIM network was working here for the past two years but 4 days back, the crisis is not doing anything. Execute lacotion ( budhiya maiya temple ) vill- karati taraiya ,bihar,india pic -841424
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Pankaj Kumar (@pankajlvn) reported from Taraia, Bihar@reliancejio Irritate me to switch . Today, From 7.00 Pm to 11:20 Pm facing No Network Problem. Is any body else Facing this problem today. Please reply.
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राणा निखिल सिंह (@therananikhil) reported from Chhapra Abhiman, Bihar@NachiketaRathor @JioCare @reliancejio I used @Idea network since January 2018 quit jio, but due to some work, 2 days ago I was recharge my jio sim and then after there is no speed.
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Praveen Kumar (@Praveen77070) reported from Chhapra Abhiman, Bihar@JagratiGupta3 @JioCare We have been facing the same problem since last month 🙄
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BiharLearning (@BiharLearning) reported from Chhapra Abhiman, Bihar@JioCare Dear team one year is very long time.the issue should hve been fixed within 2 to 4 months.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Hari Lakshmanan (@hari_lakshman) reported@JioCare Still receiving generic responses. We have no Internet since 5-May and the issue affects multiple residents in our apartment. Ironically, when I tried booking a new JioAirFiber connection from another number, a sales executive arrived within hours to our home 😕
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Shobhit Anand (@shobhit087) reported@JioCare service request number is NO0001DJYCGY.
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Λ ＢＨＩＳＨ Σ Ｋ Ｖ Σ ＲＭ Λ (@iabhishekrverma) reported@JioCare atleast take my problem seriously @ConsumerVoiceIn @jagograhakjago
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Sushil Kumar (@kumarsushil041) reported@JioCare When it will deliver why are you wasting my time why are you irritating me... 25 days almost 1 month has passed.... Still waiting my sim....@JioCare @jagograhakjago plz help
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Ram Lanka (@iramlanka) reported@JioCare The only fix is to do a complete reset of the router. They raised multiple complaint tickets, visited the local Jio center and were told a technician will visit but no one comes. The customer care only wants to close tickets and doesn't care about the problem itself.
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mehul bhatt (@mehulbhatt4u) reported@JioCare @reliancejio Requesting you to kindly cancel the voucher/order and process the refund to the original payment source at the earliest. Also request you to share the expected refund timeline and updated SR/reference number. #JioFiber #RefundDelay #CustomerSupport
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Dinesh Kumar (@dinesh2188) reported@reliancejio @reliancejio Jio 5G is working poorly even comparing to 4G network of other providers. I am even seeking services of other providers to post this tweet.
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Anirban Roy (@anirbanroy4) reported@JioCare Jio customer service is very poor
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Anirban Roy (@anirbanroy4) reported@JioCare @_MukeshAmbani @OfficialJioTV Sorry in Jorabagan Area Kolkata 700047, Maximum Jio customer facing same issue as our are Jio Service Manager convey the message. They should we are paying prepaid for the uninterrupted service. But from 17th May 2026
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Vandana Gupta (@v_un_be_at) reportedReally pissed off with the service of @JioCare. Constantly following up for a new JioFiber connection but the installation has been getting delayed for the last 15 days.local WiFi is already messed up bcz of the rainy season and mobile data everyday is becoming frustrating now.