Reliance Jio outages and service status in Masrakh, Bihar
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Masrakh, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Masrakh, Bihar
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Masrakh, Bihar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 20: Problems at Reliance Jio
Reliance Jio is having issues since 02:10 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Reliance Jio Issues Reports Near Masrakh, Bihar
Latest outage, problems and issue reports in Masrakh and nearby locations:
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AJAY MANJHI (@manjhi87) reported from Chhapra Abhiman, Bihar@reliancejio TRAI say JIO net speed is best but they not say on which area is the best. I think TRAI statment was wrong. In my area net speed was to much poor and network coverage also to bad. Not a singal page will be open.9135113044
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Suraj sah (@surajsah54) reported from Chhapra Abhiman, Bihar@M_Hussain143 @abhishekforum @JioCare @reliancejio Totally agree. Instead of slow internet and customer care harrassments you will get nothing. @JioCare
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Pintu Sharma (@socialpintu) reported from Chhapra Abhiman, BiharJio Network is biggest problem in our area ( Jitwarpur , 841219) problems are going on . If airtel doesn't improve our network then 2k customer will be shifted in Airtel @reliancejio @JioCare
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Suraj sah (@surajsah54) reported from Chhapra Abhiman, Bihar@Loverboy_vi @RameshS45 @JioCare @reliancejio @Facebook They are going to ask for contact number and other details and do nothing. #No_Service_No_Payment Return our money for no service period. @reliancejio @JioCare
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Vikesh Shanti Sharma 🇮🇳 (@vikeshsharma167) reported from Chhapra Abhiman, Bihar@JioCare It's been two days since your last reply but still no proper network availability. The operator of tower comes and goes but still no concrete solution. Most of the time Jio network is down. What the hell r u guys doing? 😡😡😡😡😡
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abhijeet kumar Singh (@abhijee37802958) reported from Chhapra Abhiman, BiharOnce again I am saying make your services good in our area ! Your data speed so bad and customer services is too bad ! I can regret only ! @JioCare
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AZAZ AHAMAD (@AZAZAHA18695775) reported from Chhapra Abhiman, Bihar@JioCare, hello sir I'm from bihar saran district.on my current location in my village. Jio network has been not responding last 4 days my nearest mobile tower is not working. Solve my issue.
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राणा निखिल सिंह (@therananikhil) reported from Chhapra Abhiman, Bihar@NachiketaRathor @JioCare @reliancejio I used @Idea network since January 2018 quit jio, but due to some work, 2 days ago I was recharge my jio sim and then after there is no speed.
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silent (@jiteshkumar114) reported from Chhapra Abhiman, Bihar@JioCare I want to recharge my no but i am not able to recharge which is showing in sms..pls help
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Shakil Ahammad (@shakilact) reported from Chhapra Abhiman, Bihar@reliancejio Very bad your internet connectivity as per your guide line in my home areas. #pirautamegha
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Dharmendra Kumar (@dharmikumar) reported from Chhapra Abhiman, BiharI will move to @reliancejio to support this nobel cause of @reliancegroup .
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Suraj sah (@surajsah54) reported from Chhapra Abhiman, Bihar@JioCare @india75339471 Worst support service ever, After complaining they askd to wait for 3-4 hrs since it's a temporary problem. Waited 7 days no improvement. To use the internet I had to be on call & as soon as you disconnect the call internet stops working. No device issue, I am using SAM Note 9
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BiharLearning (@BiharLearning) reported from Chhapra Abhiman, Bihar@nitinbhatia121 @JioCare @reliancejio I am also inactive sill I have #jio sim as you promised for 4 G network but facility is worst.i hve lost faith from jio.tower is in my village but 4G works like 2G.i complained no action taken by jio office.looks you are losing faith from customers.
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abhijeet kumar Singh (@abhijee37802958) reported from Chhapra Abhiman, Bihar@JioCare We are facing network issue in our area! Jio is only making customer fool ! In 4g time we are getting 2g speed ! Return my money!
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Pankaj Kumar (@pankajlvn) reported from Taraia, Bihar@reliancejio Irritate me to switch . Today, From 7.00 Pm to 11:20 Pm facing No Network Problem. Is any body else Facing this problem today. Please reply.
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Suraj Kumar (@SurajKu14806758) reported from Taraia, BiharDear @JioCare @reliancejio jio's SIM network was working here for the past two years but 4 days back, the crisis is not doing anything. Execute lacotion ( budhiya maiya temple ) vill- karati taraiya ,bihar,india pic -841424
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dharmendra ray (@dharmendra06152) reported from Chhapra Abhiman, Bihar@JioCare In my friend circle every one switch to airtel now after locked down i switch i have lost my 399 recharge 9473472104
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Chahat Tiwari (@ChahatTiwari07) reported from Masrakh, BiharThe worst network is @reliancejio @JioCare , speed is slower than 2G
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Abhay Singh (@Abhay91827) reported from Chhapra Abhiman, Bihar@reliancejio @JioCare Plz consider my complaint. There is too poor network condition for jio users in my location. So many times call dropped problem facing and net speed is very slow. I have complained many times of #jio_customer_care but this problem isn't solved.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Dr.Anamika Saini (@ana_anamika95) reported@JioCare @JIOAIRFIBERIN @jio_internet Extremely frustrated with Jio AirFiber service.For the last 10+days,I’ve been continuously calling customer care day and night,leaving my work aside just to follow up.Internet is still not working properly & there is absolutely no resolution
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Saahil (@BhagArjunBhag) reported@reliancejio @JioCare I've taken an international roaming pack for mauritius but there is no network being caught at all. It is extremely inconvenient and frustrating. Kindly help
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MD KASHIF RAZA (@MdKashf) reported@JioCare No no you are not here to help there is no internet at my home from 4th may today it is 16 th day but my problem is not solved,your engineer team is telling not issue in device there is a backend issue, and backend team is telling not issue with backend side, so tell me what
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Raj Mishra (@RajMishra_26) reported@airtelnews You first improve your customer service. Charging a huge amount in the name of priority support for Airtel black members is truly a joke. I am not going to pay bill this month and willing to port to @reliancejio @JioCare done with you. You should name yourself JOKE AIRTEL.
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Dhilip Eswarawalka (@DhilipEV) reported@JioCare Worst service
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J C (@AntiDarkPattern) reported@reliancejio @JioCare Tired of spam from @Bajaj_Finance Received call from +91 79 6580 1960 Time 627pm Date 19 May 2026 Hope this can be raised as a complaint. I am on full DND yet bajaj says I am not on DND.
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Mehebubur Rahman (@MehebuburX) reportedWorst experience with @reliancejio. Using a new SIM since May 16th with no 5G activation after multiple fake deadlines from support. Plus, local network service is incredibly poor despite my repeated complaints. Please fix this immediately! @JioCare 📶❌ #JioDown #JioNetwork
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Sachin Bhandwalkar (@sachin_public) reported@JioCare This kind of service is careless and unacceptable. If your team cannot install it today, just say it clearly so I can cancel right now and switch to Airtel instead of wasting more time. Order ID: N00001DC5URC SR No: SR0000364M57 Need a clear confirmation NO @reliancejio @JioCare
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Ashok A (@AshokA81036599) reported@JioCare Please arrange to refund my monthly bill charges, because jio is not provide the support, also not able to speak customer care (18008969999) regarding this. No update why engineer visit is late. We are paying money to #jio, we are expecting service. I don't want to continue jio.
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Taniya Motiwal (@taniyamotiwal) reported@JioCare Final notice: Paid ₹4,444 upfront on May 14th for airfiber and tv installation-still nothing. Lies, ghosting, and hung-up calls. Absolute harassment and deficiency of service. Solve this immediately or I'm pursuing legal action. Order: NO0001DGCOTI SR: SRO000365DDR