Reliance Jio Outage Report in Masrakh, Sāran, State of Bihār
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours in Masrakh, State of Bihār
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Masrakh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 19: Problems at Reliance Jio
Reliance Jio is having issues since 01:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (56%)
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Phone (16%)
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Total Blackout (14%)
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Wi-fi (9%)
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E-mail (4%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Masrakh, State of Bihār
Latest outage, problems and issue reports in Masrakh and nearby locations:
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Suraj sah
(@surajsah54) reported
from
Chhapra Abhiman, State of Bihār
@JioCare @hsgambhir Sir they will do nothing. Even after continuous complaining for last 52 days the pathetic condition of the service is same with zero improvemnt.
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Suraj sah
(@surajsah54) reported
from
Chhapra Abhiman, State of Bihār
@Loverboy_vi @RameshS45 @JioCare @reliancejio @Facebook They are going to ask for contact number and other details and do nothing. #No_Service_No_Payment Return our money for no service period. @reliancejio @JioCare
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Suraj sah
(@surajsah54) reported
from
Chhapra Abhiman, State of Bihār
@JioCare I did an annual recharge of jio. Does anyone knows how to cancel the subscription and get the remaining balance back. I just want to port my number to @airtelindia But because of the annual recharge i am not able to do the same. Worst service of @JioCare making me sick.
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Suraj sah
(@surajsah54) reported
from
Chhapra Abhiman, State of Bihār
@M_Hussain143 @abhishekforum @JioCare @reliancejio Totally agree. Instead of slow internet and customer care harrassments you will get nothing. @JioCare
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Suraj sah
(@surajsah54) reported
from
Chhapra Abhiman, State of Bihār
@JioCare @india75339471 Worst support service ever, After complaining they askd to wait for 3-4 hrs since it's a temporary problem. Waited 7 days no improvement. To use the internet I had to be on call & as soon as you disconnect the call internet stops working. No device issue, I am using SAM Note 9
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Suraj sah
(@surajsah54) reported
from
Chhapra Abhiman, State of Bihār
@hharris_007 @reliancejio @JioCare @Airtel_Presence @airtelindia You will get the same in Jio, It's almost 15 days since I complained and the problem remains same. They have blocked my number and I am not able to contact customer care. To use internet you have to be on call else nothing will work. @JioCare
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abhijeet kumar Singh
(@abhijee37802958) reported
from
Chhapra Abhiman, State of Bihār
Once again I am saying make your services good in our area ! Your data speed so bad and customer services is too bad ! I can regret only ! @JioCare
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Suraj sah
(@surajsah54) reported
from
Chhapra Abhiman, State of Bihār
@Aashish3105 @JioCare @reliancejio Since, No payment causes No Services there should be a right to the consumers to claim refund for the no service period. We paid the amount but not getting the services during our validity period, not even decent speed creating problems for WFH. @reliancejio @JioCare
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Abhay Singh
(@Abhay91827) reported
from
Chhapra Abhiman, State of Bihār
@reliancejio @JioCare Plz consider my complaint. There is too poor network condition for jio users in my location. So many times call dropped problem facing and net speed is very slow. I have complained many times of #jio_customer_care but this problem isn't solved.
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dharmendra ray
(@dharmendra06152) reported
from
Chhapra Abhiman, State of Bihār
@JioCare In my friend circle every one switch to airtel now after locked down i switch i have lost my 399 recharge 9473472104
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Hemu Bhai
(@HemuBhai82) reported
from
Chhapra Abhiman, State of Bihār
@JioCare Myslf HemantSingh from chapra Bihar.nd Im strugling due to poor network of Jio.We r varius user of jio atMy home nd we haveTo come at roof for using intrnet nd haveTo come out From hous while dialing or reciving call. So plzDo somting,becoz we r facing this isue regulrly
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Vikesh Shanti Sharma 🇮🇳
(@vikeshsharma167) reported
from
Chhapra Abhiman, State of Bihār
Network not working in My Area. @reliancejio Tower near me is in HakarPatti... 100 metres away from my home...
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Vikesh Shanti Sharma 🇮🇳
(@vikeshsharma167) reported
from
Chhapra Abhiman, State of Bihār
@JioCare It's been two days since your last reply but still no proper network availability. The operator of tower comes and goes but still no concrete solution. Most of the time Jio network is down. What the hell r u guys doing? 😡😡😡😡😡
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Pankaj Kumar
(@pankajlvn) reported
from
Taraia, State of Bihār
@reliancejio Irritate me to switch . Today, From 7.00 Pm to 11:20 Pm facing No Network Problem. Is any body else Facing this problem today. Please reply.
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Suraj sah
(@surajsah54) reported
from
Chhapra Abhiman, State of Bihār
@akarshanprakash @JioCare @reliancejio Suffering from same issue.
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BiharLearning
(@BiharLearning) reported
from
Chhapra Abhiman, State of Bihār
@JioCare @reliancejio @JioCare i did not got any help from your team.looks company is not interested to help customers.think if it continues then #Jio image will be impacted.kindly help me.
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Suraj sah
(@surajsah54) reported
from
Chhapra Abhiman, State of Bihār
Think twice before buying or porting to Jio. Instead of bad network and worst Customer service you will get nothing. Porting all the numbers of jio in my family to airtel. This is personal experience with jio final decision will be yours @reliancejio @JioCare @Airtel_Presence
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abhijeet kumar Singh
(@abhijee37802958) reported
from
Chhapra Abhiman, State of Bihār
@JioCare We are facing network issue in our area! Jio is only making customer fool ! In 4g time we are getting 2g speed ! Return my money!
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Pankaj Kumar
(@pankajlvn) reported
from
Taraia, State of Bihār
@JioCare I am massaging you from last month, but No reply from your side. I also registered too much complaints in your care about network issues. But till the end not got any solution.
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Suraj sah
(@surajsah54) reported
from
Chhapra Abhiman, State of Bihār
@JioCare Just stop posting this useless tweets, you did nothing in last 8 days. You @JioCare asked me to wait for 3-4 hrs and todays is the 8th day. This is how @JioCare solves the problem. #worst_customer_service #Slowest_Internet
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Binay Kumar Paswan
(@BinayKrPaswan) reported
@JioCare I didn't given any no because in my area pin no 713342 All jio user facing the same problem and all jio users port out in Airtel because you didn't doing anything
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ChetanKumar
(@ChetanAnjan) reported
Many people who trusted reliance like me lost the trust. Trust is the most important thing in the world, having such a pathetic service from Jio is really upsetting people. Please provide good service to consumers, then on customers. @TRAI #people @reliancejio @MukeshAmbanima
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Dhaval Makwana
(@dpmakwana1691) reported
Reopening this thread once again as the service is once again down for more than 20 hrs now and yet no resolution provided. @reliancejio @JioCare
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Belongs to Haryana
(@imbhambhu) reported
It's only been a month in @Airtel_Presence and I want to come back in @reliancejio 😢. Haven't seen such a bad provider anywhere 👎
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Siddharth Shah
(@SiddharthKShah) reported
@JioCare I'm yet to receive call. Please help urgently.
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Rakesh Kumar Singh
(@raakeyshksingh) reported
@JioCare You all don't care for your customers so I am being compelled to leave your service and now think that your competitors like Airtel are more professional.
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RAHUL SINGLA
(@errahulsingla) reported
@JioCare U can install device within one day....can't disconnect and refund even in ten days...Is this u claim are the best customer services..." No questions asked"...I have been receiving calls for the entire day asking repeated questions...
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Gopal kumar
(@bindass_gopal) reported
from
Andhera Chauki, State of Bihār
@JioCare Actually i want to connect with jio network but 1000 rupees is being asked for port....
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NS
(@nayansaraf16) reported
@JioCare i have purchased new jio fiber connection and i had requested to give me gst bill in my name & ur person at time of booking said first make the payment & then register for gst but now when I am trying to do it its not happening...this is not the service i expect
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Devika Gupta
(@DevikaGupta3) reported
Day 6- still wifi is not working. Called customer care infinite times and the same line they say everytime "Madam 2 ghante mei sahi ho jaega". Can you guys please explain 2 ghante kitne din mei hoga? @reliancejio @JioCare @JioNews #jiowifi #patheticservice #nomorejio