Reliance Jio outages and service status in Masrakh, Bihar
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Masrakh, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Masrakh, Bihar
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Masrakh, Bihar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 8: Problems at Reliance Jio
Reliance Jio is having issues since 06:30 PM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Reliance Jio Issues Reports Near Masrakh, Bihar
Latest outage, problems and issue reports in Masrakh and nearby locations:
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राणा निखिल सिंह (@therananikhil) reported from Chhapra Abhiman, Bihar@NachiketaRathor @JioCare @reliancejio I used @Idea network since January 2018 quit jio, but due to some work, 2 days ago I was recharge my jio sim and then after there is no speed.
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abhijeet kumar Singh (@abhijee37802958) reported from Chhapra Abhiman, Bihar@JioCare Everytime I get to hear like this only !! Do does jio have any ethics why they looting customer ?
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silent (@jiteshkumar114) reported from Chhapra Abhiman, Bihar@JioCare I want to recharge my no but i am not able to recharge which is showing in sms..pls help
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BiharLearning (@BiharLearning) reported from Chhapra Abhiman, Bihar@JioCare @reliancejio @JioCare i did not got any help from your team.looks company is not interested to help customers.think if it continues then #Jio image will be impacted.kindly help me.
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Shakil Ahammad (@shakilact) reported from Chhapra Abhiman, Bihar@reliancejio Very bad your internet connectivity as per your guide line in my home areas. #pirautamegha
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Suraj sah (@surajsah54) reported from Chhapra Abhiman, Bihar@M_Hussain143 @abhishekforum @JioCare @reliancejio Totally agree. Instead of slow internet and customer care harrassments you will get nothing. @JioCare
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राणा निखिल सिंह (@therananikhil) reported from Chhapra Abhiman, BiharIf your company not provide sufficient data speed then you should must be close your company & start investment in Pan-Shop because Pan-Shop has more selling speed & good management better than you,Area Pin- 841301, Very worst speed in kb's last 2 days. @JioCare @reliancejio
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abhijeet kumar Singh (@abhijee37802958) reported from Chhapra Abhiman, Bihar@JioCare I have requested for port now I am getting messages call from your side to cancel .. Stop harassing Customer!!
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Vikesh Shanti Sharma 🇮🇳 (@vikeshsharma167) reported from Chhapra Abhiman, BiharNetwork not working in My Area. @reliancejio Tower near me is in HakarPatti... 100 metres away from my home...
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Praveen Kumar (@Praveen77070) reported from Chhapra Abhiman, Bihar@JioCare If you have limited connectivity in my location than should have limited customer also
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Suraj sah (@surajsah54) reported from Chhapra Abhiman, Bihar@Loverboy_vi @RameshS45 @JioCare @reliancejio @Facebook They are going to ask for contact number and other details and do nothing. #No_Service_No_Payment Return our money for no service period. @reliancejio @JioCare
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Praveen Kumar (@Praveen77070) reported from Chhapra Abhiman, Bihar@JagratiGupta3 @JioCare We have been facing the same problem since last month 🙄
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Hemu Bhai (@HemuBhai82) reported from Chhapra Abhiman, Bihar@JioCare Myslf HemantSingh from chapra Bihar.nd Im strugling due to poor network of Jio.We r varius user of jio atMy home nd we haveTo come at roof for using intrnet nd haveTo come out From hous while dialing or reciving call. So plzDo somting,becoz we r facing this isue regulrly
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Suraj sah (@surajsah54) reported from Chhapra Abhiman, Bihar@Aashish3105 @JioCare @reliancejio Since, No payment causes No Services there should be a right to the consumers to claim refund for the no service period. We paid the amount but not getting the services during our validity period, not even decent speed creating problems for WFH. @reliancejio @JioCare
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AZAZ AHAMAD (@AZAZAHA18695775) reported from Chhapra Abhiman, Bihar@JioCare, hello sir I'm from bihar saran district.on my current location in my village. Jio network has been not responding last 4 days my nearest mobile tower is not working. Solve my issue.
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Suraj sah (@surajsah54) reported from Chhapra Abhiman, Bihar@JioCare @hsgambhir Sir they will do nothing. Even after continuous complaining for last 52 days the pathetic condition of the service is same with zero improvemnt.
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Suraj sah (@surajsah54) reported from Chhapra Abhiman, Bihar@JioCare I did an annual recharge of jio. Does anyone knows how to cancel the subscription and get the remaining balance back. I just want to port my number to @airtelindia But because of the annual recharge i am not able to do the same. Worst service of @JioCare making me sick.
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Abhay Singh (@Abhay91827) reported from Chhapra Abhiman, Bihar@reliancejio @JioCare Plz consider my complaint. There is too poor network condition for jio users in my location. So many times call dropped problem facing and net speed is very slow. I have complained many times of #jio_customer_care but this problem isn't solved.
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Suraj sah (@surajsah54) reported from Chhapra Abhiman, Bihar@hharris_007 @reliancejio @JioCare @Airtel_Presence @airtelindia You will get the same in Jio, It's almost 15 days since I complained and the problem remains same. They have blocked my number and I am not able to contact customer care. To use internet you have to be on call else nothing will work. @JioCare
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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I - am - thanos (@rahulyahoo) reported@JioCare Don't use jio fiber or home it's worst customer care support and internet also .. their agent cheated with on false commitment also . My internet not working
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Keshava R Acharya (@ksvacrt) reported@JioCare All complaints are closed automatically without attending the problem.. till now I have rescheduled around 20 times and all are closed without a visit... And the message shows the engineer visit completed
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Avinav Kumar (@avinav40) reported@JioCare It's horrible. I can't handle it now. Please tell me What is the process of closing the account?
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Keshav Garg (@KeshavGarg68648) reported@JioCare @JioCare #jiofiber My AirFiber is suspended but no one came for equipment pickup for 4 days. Please fix this.
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@DukhDardPeera (@skverma_110) reported@JioCare ,can you help me understand why I received the bill of rs 1390 .10 for this month for my plan of AirFiber_599_6M.Your customer care number never connects to any executive..
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Samikshya (@Samiksshhyya) reported@JioCare Your executive scheduled 12 noon for engineer visit and now it's suddenly 7 PM. ******* fix your issue rn
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🕉 (@samrat_kapoor) reported@JioCare Again sharing misleading information. There is NO “Reschedule” option available in MyJio app as claimed by your team. Screenshot attached for reference. Since 6-May-26 my JioFiber is still down & no engineer assigned yet for SR000035880P. Contd 1/2
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Amardeep Agrahari (@_iamardeep) reportedDear @JioCare, My Jio AirFiber connection linked with +91-552******* has had no internet connectivity for the last 3 days. The router continuously shows a blinking red light and diagnostics report “Service fault detected.”
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Keshava R Acharya (@ksvacrt) reported@JioCare Total 2 month 7 days over still jio fibre problem not solved
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Vikash Kumar Sahu (@vickyrgh123) reported@reliancejio @JioCare Dear Customer, We are eager to resolve JioFiber Service Request No. SR00002KXACY for Service ID connection having JioFixedVoice Number +917762358608 and have managed to get an earlier appointment on 06-May-2026 between 22:00:00 - 23:00:00.