Reliance Jio

Reliance Jio Outage Report in Masrakh, Sāran, State of Bihār

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Masrakh, State of Bihār

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Masrakh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Masrakh, Sāran, State of Bihār 11/20/2025 19:20

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Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (14%)

    Phone (14%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Masrakh, State of Bihār

Latest outage, problems and issue reports in Masrakh and nearby locations:

  • surajsah54 Suraj sah (@surajsah54) reported from Chhapra Abhiman, State of Bihār

    @JioCare @hsgambhir Sir they will do nothing. Even after continuous complaining for last 52 days the pathetic condition of the service is same with zero improvemnt.

  • pankajlvn Pankaj Kumar (@pankajlvn) reported from Taraia, State of Bihār

    @JioCare I am massaging you from last month, but No reply from your side. I also registered too much complaints in your care about network issues. But till the end not got any solution.

  • surajsah54 Suraj sah (@surajsah54) reported from Chhapra Abhiman, State of Bihār

    @M_Hussain143 @abhishekforum @JioCare @reliancejio Totally agree. Instead of slow internet and customer care harrassments you will get nothing. @JioCare

  • vikeshsharma167 Vikesh Shanti Sharma 🇮🇳 (@vikeshsharma167) reported from Chhapra Abhiman, State of Bihār

    @JioCare It's been two days since your last reply but still no proper network availability. The operator of tower comes and goes but still no concrete solution. Most of the time Jio network is down. What the hell r u guys doing? 😡😡😡😡😡

  • surajsah54 Suraj sah (@surajsah54) reported from Chhapra Abhiman, State of Bihār

    @hharris_007 @reliancejio @JioCare @Airtel_Presence @airtelindia You will get the same in Jio, It's almost 15 days since I complained and the problem remains same. They have blocked my number and I am not able to contact customer care. To use internet you have to be on call else nothing will work. @JioCare

  • surajsah54 Suraj sah (@surajsah54) reported from Chhapra Abhiman, State of Bihār

    @Aashish3105 @JioCare @reliancejio Since, No payment causes No Services there should be a right to the consumers to claim refund for the no service period. We paid the amount but not getting the services during our validity period, not even decent speed creating problems for WFH. @reliancejio @JioCare

  • vikeshsharma167 Vikesh Shanti Sharma 🇮🇳 (@vikeshsharma167) reported from Chhapra Abhiman, State of Bihār

    Network not working in My Area. @reliancejio Tower near me is in HakarPatti... 100 metres away from my home...

  • surajsah54 Suraj sah (@surajsah54) reported from Chhapra Abhiman, State of Bihār

    @akarshanprakash @JioCare @reliancejio Suffering from same issue.

  • surajsah54 Suraj sah (@surajsah54) reported from Chhapra Abhiman, State of Bihār

    @JioCare @india75339471 Worst support service ever, After complaining they askd to wait for 3-4 hrs since it's a temporary problem. Waited 7 days no improvement. To use the internet I had to be on call & as soon as you disconnect the call internet stops working. No device issue, I am using SAM Note 9

  • surajsah54 Suraj sah (@surajsah54) reported from Chhapra Abhiman, State of Bihār

    Think twice before buying or porting to Jio. Instead of bad network and worst Customer service you will get nothing. Porting all the numbers of jio in my family to airtel. This is personal experience with jio final decision will be yours @reliancejio @JioCare @Airtel_Presence

  • jiteshkumar114 silent (@jiteshkumar114) reported from Chhapra Abhiman, State of Bihār

    @JioCare I want to recharge my no but i am not able to recharge which is showing in sms..pls help

  • surajsah54 Suraj sah (@surajsah54) reported from Chhapra Abhiman, State of Bihār

    @JioCare I did an annual recharge of jio. Does anyone knows how to cancel the subscription and get the remaining balance back. I just want to port my number to @airtelindia But because of the annual recharge i am not able to do the same. Worst service of @JioCare making me sick.

  • abhijee37802958 abhijeet kumar Singh (@abhijee37802958) reported from Chhapra Abhiman, State of Bihār

    Once again I am saying make your services good in our area ! Your data speed so bad and customer services is too bad ! I can regret only ! @JioCare

  • BiharLearning BiharLearning (@BiharLearning) reported from Chhapra Abhiman, State of Bihār

    @JioCare Dear team one year is very long time.the issue should hve been fixed within 2 to 4 months.

  • surajsah54 Suraj sah (@surajsah54) reported from Chhapra Abhiman, State of Bihār

    @JioCare Just stop posting this useless tweets, you did nothing in last 8 days. You @JioCare asked me to wait for 3-4 hrs and todays is the 8th day. This is how @JioCare solves the problem. #worst_customer_service #Slowest_Internet

  • Praveen77070 Praveen Kumar (@Praveen77070) reported from Chhapra Abhiman, State of Bihār

    @JagratiGupta3 @JioCare We have been facing the same problem since last month 🙄

  • pankajlvn Pankaj Kumar (@pankajlvn) reported from Taraia, State of Bihār

    @reliancejio Irritate me to switch . Today, From 7.00 Pm to 11:20 Pm facing No Network Problem. Is any body else Facing this problem today. Please reply.

  • BiharLearning BiharLearning (@BiharLearning) reported from Chhapra Abhiman, State of Bihār

    @JioCare @reliancejio @JioCare i did not got any help from your team.looks company is not interested to help customers.think if it continues then #Jio image will be impacted.kindly help me.

  • BiharLearning BiharLearning (@BiharLearning) reported from Chhapra Abhiman, State of Bihār

    @nitinbhatia121 @JioCare @reliancejio I am also inactive sill I have #jio sim as you promised for 4 G network but facility is worst.i hve lost faith from jio.tower is in my village but 4G works like 2G.i complained no action taken by jio office.looks you are losing faith from customers.

  • surajsah54 Suraj sah (@surajsah54) reported from Chhapra Abhiman, State of Bihār

    @Loverboy_vi @RameshS45 @JioCare @reliancejio @Facebook They are going to ask for contact number and other details and do nothing. #No_Service_No_Payment Return our money for no service period. @reliancejio @JioCare

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Parminderpalsi9 Parminderpal singh (@Parminderpalsi9) reported

    @JioCare My Jio fiber was uninstalled few days back but your engineer put wrong details of me in my refund of money. Now ther is no way to connect to jio fiber to change the payment details. Please help.

  • EElementsFR Tony (@EElementsFR) reported from Kolkata, West Bengal

    Dear @reliancejio Is it normal that you close service requests without bothering to inform your customer who is waiting for your engineer to visit? My service request was closed because of availability of equipment. @JioCare @ShieldVoC

  • Sonalisaboo Sonalisaboo (@Sonalisaboo) reported

    @JioCare we are facing network issues, kindly help with the resolution. Address - Samarth garden Bhandup West,400078. Mumbai Maharashtra. It's not our mobile Issue, but ur service issue. So kindly do the needful.

  • diveshparanoid Divesh Sharma (@diveshparanoid) reported

    @JioCare Team I have raised request for my fiber connection which is down from past 1 day but not restored till now kindly check urgently

  • imashiesh ashish sharma (@imashiesh) reported

    @JioCare Not a good start for a first time customer. The team's behaviour and delay in providing promised service is pathetic. 😡 😡 😤 and customer care wale baat ese karte hai jaise kuch udhar liya hai maine usse.

  • mohit_0004 Mohit (@mohit_0004) reported

    @JioCare @reliancejio what a shameless service provider. It's been more than 24 hours, still no response.

  • WingsNik1 Nikhil Agarwal (@WingsNik1) reported

    @JioCare Unable to make call using jio network. Using VoLTE enabled . Still unable to make calls help me out. Tried switching on/off phone. Tried SIM in both slots. Tried SIM on other phone. Nothing worked. Help me out number over DM.

  • MandalSubrajit Subrajit Mandal (@MandalSubrajit) reported

    @reliancejio Bada mdrchd network h

  • EElementsFR Tony (@EElementsFR) reported from Kolkata, West Bengal

    However I wasn’t informed that it was closed. Had I not called to find out I wouldn’t have been told. Is this very good service? Would you say this is reliable? @ShieldVoC @reliancejio @JioCare

  • UshaNSR Usha Narayan (@UshaNSR) reported

    @JioCare Hello I'm facing the internet problem another mobile number also since yesterday