Reliance Jio

Reliance Jio Outage Report in Masrakh, Sāran, State of Bihār

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Masrakh, State of Bihār

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Masrakh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Masrakh, Sāran, State of Bihār 07/15/2025 16:15

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Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Total Blackout (21%)

    Total Blackout (21%)

  3. Phone (15%)

    Phone (15%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Masrakh, State of Bihār

Latest outage, problems and issue reports in Masrakh and nearby locations:

  • Praveen77070 Praveen Kumar (@Praveen77070) reported from Chhapra Abhiman, State of Bihār

    @JioCare If you have limited connectivity in my location than should have limited customer also

  • Amitt_Giri Amit Kumar Giri (@Amitt_Giri) reported from Masrakh, State of Bihār

    @JioCare I still facing issue

  • ChahatTiwari07 Chahat Tiwari (@ChahatTiwari07) reported from Masrakh, State of Bihār

    The worst network is @reliancejio @JioCare , speed is slower than 2G

  • shakilact Shakil Ahammad (@shakilact) reported from Chhapra Abhiman, State of Bihār

    @reliancejio Very bad your internet connectivity as per your guide line in my home areas. #pirautamegha

  • socialpintu Pintu Sharma (@socialpintu) reported from Chhapra Abhiman, State of Bihār

    Jio Network is biggest problem in our area ( Jitwarpur , 841219) problems are going on . If airtel doesn't improve our network then 2k customer will be shifted in Airtel @reliancejio @JioCare

  • AZAZAHA18695775 AZAZ AHAMAD (@AZAZAHA18695775) reported from Chhapra Abhiman, State of Bihār

    @reliancejio @JioCare, hello sir I'm from bihar saran district.on my current location in my village. Jio network has been not responding last 4 days my nearest mobile tower is not working. Solve my issue.

  • AZAZAHA18695775 AZAZ AHAMAD (@AZAZAHA18695775) reported from Chhapra Abhiman, State of Bihār

    @JioCare, hello sir I'm from bihar saran district.on my current location in my village. Jio network has been not responding last 4 days my nearest mobile tower is not working. Solve my issue.

  • abhijee37802958 abhijeet kumar Singh (@abhijee37802958) reported from Chhapra Abhiman, State of Bihār

    @JioCare I have requested for port now I am getting messages call from your side to cancel .. Stop harassing Customer!!

  • abhijee37802958 abhijeet kumar Singh (@abhijee37802958) reported from Chhapra Abhiman, State of Bihār

    @JioCare Everytime I get to hear like this only !! Do does jio have any ethics why they looting customer ?

  • jiteshkumar114 silent (@jiteshkumar114) reported from Chhapra Abhiman, State of Bihār

    @JioCare I want to recharge my no but i am not able to recharge which is showing in sms..pls help

  • BiharLearning BiharLearning (@BiharLearning) reported from Chhapra Abhiman, State of Bihār

    @JioCare Dear team one year is very long time.the issue should hve been fixed within 2 to 4 months.

  • Praveen77070 Praveen Kumar (@Praveen77070) reported from Chhapra Abhiman, State of Bihār

    @JagratiGupta3 @JioCare We have been facing the same problem since last month 🙄

  • BiharLearning BiharLearning (@BiharLearning) reported from Chhapra Abhiman, State of Bihār

    @nitinbhatia121 @JioCare @reliancejio I am also inactive sill I have #jio sim as you promised for 4 G network but facility is worst.i hve lost faith from jio.tower is in my village but 4G works like 2G.i complained no action taken by jio office.looks you are losing faith from customers.

  • BiharLearning BiharLearning (@BiharLearning) reported from Chhapra Abhiman, State of Bihār

    @JioCare @reliancejio @JioCare i did not got any help from your team.looks company is not interested to help customers.think if it continues then #Jio image will be impacted.kindly help me.

  • vikeshsharma167 Vikesh Shanti Sharma 🇮🇳 (@vikeshsharma167) reported from Chhapra Abhiman, State of Bihār

    @JioCare It's been two days since your last reply but still no proper network availability. The operator of tower comes and goes but still no concrete solution. Most of the time Jio network is down. What the hell r u guys doing? 😡😡😡😡😡

  • vikeshsharma167 Vikesh Shanti Sharma 🇮🇳 (@vikeshsharma167) reported from Chhapra Abhiman, State of Bihār

    Network not working in My Area. @reliancejio Tower near me is in HakarPatti... 100 metres away from my home...

  • surajsah54 Suraj sah (@surajsah54) reported from Chhapra Abhiman, State of Bihār

    @JioCare @hsgambhir Sir they will do nothing. Even after continuous complaining for last 52 days the pathetic condition of the service is same with zero improvemnt.

  • surajsah54 Suraj sah (@surajsah54) reported from Chhapra Abhiman, State of Bihār

    Think twice before buying or porting to Jio. Instead of bad network and worst Customer service you will get nothing. Porting all the numbers of jio in my family to airtel. This is personal experience with jio final decision will be yours @reliancejio @JioCare @Airtel_Presence

  • surajsah54 Suraj sah (@surajsah54) reported from Chhapra Abhiman, State of Bihār

    @JioCare I did an annual recharge of jio. Does anyone knows how to cancel the subscription and get the remaining balance back. I just want to port my number to @airtelindia But because of the annual recharge i am not able to do the same. Worst service of @JioCare making me sick.

  • pankajlvn Pankaj Kumar (@pankajlvn) reported from Taraia, State of Bihār

    @JioCare I am massaging you from last month, but No reply from your side. I also registered too much complaints in your care about network issues. But till the end not got any solution.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Aman_Gupta125 Aman Gupta (@Aman_Gupta125) reported

    @ACTFibernet @ACTFibernet Is it possible for you to resolve this issue today ? ACT area managers are totally wasteful, they don't respond , don't pick up the calls. @reliancejio Pls check the feasibility in my area.

  • Pankajg75 PankajGupta🇮🇳 (@Pankajg75) reported

    @reliancejio This is pathetic. My jio fiber service is down for almost last three days.The service engineer will come after 15. So total down days would be more than 5 days..Are we in an era of BSNL days .No one is Listening. 0120-3519332..

  • bagarwal78 Bhanu Agarwal (@bagarwal78) reported

    @reliancejio I was looking at plans for renewing next month but got surprised to see that how @reliancejio replaced the Rs.1899 plan with Rs.1748 with voice only plan & no data. I am in that few of the customer list who need less data with longer validity. Need to switch to @ViCustomerCare

  • bagarwal78 Bhanu Agarwal (@bagarwal78) reported

    @JioCare I was looking at plans for renewing next month but got surprised to see that how @reliancejio replaced the Rs.1899 plan with Rs.1748 with voice only plan & no data. I am in that few of the customer list who need less data with longer validity. Need to switch to @ViCustomerCare

  • Prii_786 moonflower 🤍 (@Prii_786) reported

    Bc i will port my @JioCare sim to bsnl one and will never recommend any of friends to buy @SamsungIndia phone. Just greedy companies making money outta people with zero services

  • ZARONE13 Rishabh Raj (@ZARONE13) reported

    @JioCare @bsnl_care have person for every grid, which we can call anytime and get our work done, but even your customer service number for jio fiber is all automated, so we get no one to get in touch with, absolute misery, you people are such loser

  • KumarPraveen_96 Praveen Kumar (@KumarPraveen_96) reported

    @JioCare Fake poor service don’t promote until you do the best I will support @ACTFibernet they are best customer support your customer support is very very poor only need money and you want to complete your sales at the beginning you guys say sir sir sir call me anytime and that’s it

  • sv9026 Shivam Vishwakarma (@sv9026) reported

    Tired of @JioCare’s unstable internet and constant 5G/4G toggling. Haven't been able to use 5G in my room for 10 days. Also, the outdoor speed jumps from 40 Mbps to 500 Kbps in seconds. If I’m stuck on 4G anyway, shouldn't I just switch back to @ViCustomerCare? #jionetworkissue

  • Pankajg75 PankajGupta🇮🇳 (@Pankajg75) reported

    @reliancejio The services are down for last 24 hrs and services .Service engineer will come after 4 days..Are we in an era of BSNL.Really sad to see such a bad service.0120-3519332,,, SR00002HWR1H

  • IJoeTommy Joe Tommy (@IJoeTommy) reported

    @JioCare it’s been 24 days since I have had Internet connectivity. I have lodged numerous complaints, most of which auto closed from back end without any service engineer attending. I have now requested for termination of my connection. Appellate is even worse. BSNL/Airtel better