Reliance Jio

Reliance Jio Outage Report in Masrakh, Sāran, State of Bihār

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Masrakh, State of Bihār

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Masrakh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Masrakh, Sāran, State of Bihār 05/15/2025 19:35

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Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (12%)

    Phone (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Masrakh, State of Bihār

Latest outage, problems and issue reports in Masrakh and nearby locations:

  • abhijee37802958 abhijeet kumar Singh (@abhijee37802958) reported from Chhapra Abhiman, State of Bihār

    @JioCare We are facing network issue in our area! Jio is only making customer fool ! In 4g time we are getting 2g speed ! Return my money!

  • surajsah54 Suraj sah (@surajsah54) reported from Chhapra Abhiman, State of Bihār

    @JioCare @india75339471 Worst support service ever, After complaining they askd to wait for 3-4 hrs since it's a temporary problem. Waited 7 days no improvement. To use the internet I had to be on call & as soon as you disconnect the call internet stops working. No device issue, I am using SAM Note 9

  • surajsah54 Suraj sah (@surajsah54) reported from Chhapra Abhiman, State of Bihār

    @akarshanprakash @JioCare @reliancejio Suffering from same issue.

  • surajsah54 Suraj sah (@surajsah54) reported from Chhapra Abhiman, State of Bihār

    @Aashish3105 @JioCare @reliancejio Since, No payment causes No Services there should be a right to the consumers to claim refund for the no service period. We paid the amount but not getting the services during our validity period, not even decent speed creating problems for WFH. @reliancejio @JioCare

  • pankajlvn Pankaj Kumar (@pankajlvn) reported from Taraia, State of Bihār

    @reliancejio Irritate me to switch . Today, From 7.00 Pm to 11:20 Pm facing No Network Problem. Is any body else Facing this problem today. Please reply.

  • abhijee37802958 abhijeet kumar Singh (@abhijee37802958) reported from Chhapra Abhiman, State of Bihār

    Once again I am saying make your services good in our area ! Your data speed so bad and customer services is too bad ! I can regret only ! @JioCare

  • surajsah54 Suraj sah (@surajsah54) reported from Chhapra Abhiman, State of Bihār

    @JioCare Just stop posting this useless tweets, you did nothing in last 8 days. You @JioCare asked me to wait for 3-4 hrs and todays is the 8th day. This is how @JioCare solves the problem. #worst_customer_service #Slowest_Internet

  • HemuBhai82 Hemu Bhai (@HemuBhai82) reported from Chhapra Abhiman, State of Bihār

    @JioCare Myslf HemantSingh from chapra Bihar.nd Im strugling due to poor network of Jio.We r varius user of jio atMy home nd we haveTo come at roof for using intrnet nd haveTo come out From hous while dialing or reciving call. So plzDo somting,becoz we r facing this isue regulrly

  • dharmendra06152 dharmendra ray (@dharmendra06152) reported from Chhapra Abhiman, State of Bihār

    @JioCare In my friend circle every one switch to airtel now after locked down i switch i have lost my 399 recharge 9473472104

  • surajsah54 Suraj sah (@surajsah54) reported from Chhapra Abhiman, State of Bihār

    @JioCare I did an annual recharge of jio. Does anyone knows how to cancel the subscription and get the remaining balance back. I just want to port my number to @airtelindia But because of the annual recharge i am not able to do the same. Worst service of @JioCare making me sick.

  • surajsah54 Suraj sah (@surajsah54) reported from Chhapra Abhiman, State of Bihār

    @hharris_007 @reliancejio @JioCare @Airtel_Presence @airtelindia You will get the same in Jio, It's almost 15 days since I complained and the problem remains same. They have blocked my number and I am not able to contact customer care. To use internet you have to be on call else nothing will work. @JioCare

  • surajsah54 Suraj sah (@surajsah54) reported from Chhapra Abhiman, State of Bihār

    @M_Hussain143 @abhishekforum @JioCare @reliancejio Totally agree. Instead of slow internet and customer care harrassments you will get nothing. @JioCare

  • BiharLearning BiharLearning (@BiharLearning) reported from Chhapra Abhiman, State of Bihār

    @nitinbhatia121 @JioCare @reliancejio I am also inactive sill I have #jio sim as you promised for 4 G network but facility is worst.i hve lost faith from jio.tower is in my village but 4G works like 2G.i complained no action taken by jio office.looks you are losing faith from customers.

  • vikeshsharma167 Vikesh Shanti Sharma 🇮🇳 (@vikeshsharma167) reported from Chhapra Abhiman, State of Bihār

    Network not working in My Area. @reliancejio Tower near me is in HakarPatti... 100 metres away from my home...

  • BiharLearning BiharLearning (@BiharLearning) reported from Chhapra Abhiman, State of Bihār

    @JioCare @reliancejio @JioCare i did not got any help from your team.looks company is not interested to help customers.think if it continues then #Jio image will be impacted.kindly help me.

  • surajsah54 Suraj sah (@surajsah54) reported from Chhapra Abhiman, State of Bihār

    Think twice before buying or porting to Jio. Instead of bad network and worst Customer service you will get nothing. Porting all the numbers of jio in my family to airtel. This is personal experience with jio final decision will be yours @reliancejio @JioCare @Airtel_Presence

  • vikeshsharma167 Vikesh Shanti Sharma 🇮🇳 (@vikeshsharma167) reported from Chhapra Abhiman, State of Bihār

    @JioCare It's been two days since your last reply but still no proper network availability. The operator of tower comes and goes but still no concrete solution. Most of the time Jio network is down. What the hell r u guys doing? 😡😡😡😡😡

  • surajsah54 Suraj sah (@surajsah54) reported from Chhapra Abhiman, State of Bihār

    @Loverboy_vi @RameshS45 @JioCare @reliancejio @Facebook They are going to ask for contact number and other details and do nothing. #No_Service_No_Payment Return our money for no service period. @reliancejio @JioCare

  • pankajlvn Pankaj Kumar (@pankajlvn) reported from Taraia, State of Bihār

    @JioCare I am massaging you from last month, but No reply from your side. I also registered too much complaints in your care about network issues. But till the end not got any solution.

  • surajsah54 Suraj sah (@surajsah54) reported from Chhapra Abhiman, State of Bihār

    @JioCare @hsgambhir Sir they will do nothing. Even after continuous complaining for last 52 days the pathetic condition of the service is same with zero improvemnt.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • agrkush Kush Agrawal (@agrkush) reported

    @JioCare My Internet is not working since Sunday and it has not been resolved till now. I have called the customer care multiple times but they keep on repeating that engineer will visit. But nobody has visited. It's been 4-5 days since the issue is coming .

  • nainarawlani1 nainarawlani (@nainarawlani1) reported

    Such a big telecom service provider and doesn’t have time to take back its connection called them a hundread times since a month not even responding properly @ITU @reliancejio @JioFiberVoice #giveproperservices #worstcustomersupport

  • GauravR06518256 Gaurav Rathi (@GauravR06518256) reported

    @JioCare Still my problem not solve Jio Fiber is Chor

  • vijayskushwaha विजय सिंह कुशवाहा (@vijayskushwaha) reported

    @jiocare Network issue in my area is effecting my work. At evening 7 pm to 10 pm due to network problem not able to do my work related to Internet.Please fix this issue.

  • Murali67464867 Murali.K.R (@Murali67464867) reported

    @JioCare I am sorry by 2 days iam shift to other network I support from wen jio started till now but if ur network is not good what I should do tell me

  • karandab Karan Dabral (@karandab) reported

    @JioCare Given almost all information from my side but sitll issue not solved.

  • ShikhaD38456451 Shikha Dubey (@ShikhaD38456451) reported

    @reliancejio Getting the WORST experience with jio since 5 days....tweeted many times...dine complaints also but no improvements till now...disgusting

  • ShikhaD38456451 Shikha Dubey (@ShikhaD38456451) reported

    @reliancejio Ww have to port to other company because of your extremely slow internet speed

  • prashantk_in Prashant K (@prashantk_in) reported

    Does @JioCare closes service requests on its own without consulting customer? When checked, it is asking me to raise new request. How come SR0000178WQY is closed? Jio website provides an Appellate num 18008893999 but it responds it is meant for only JioMobility! Whom to complain?

  • speakmymind03 TheObservantSoul (@speakmymind03) reported

    @JioCare Additionally I don't see my service ticket in jio app which I raised yesterday. It's my 3rd ticket in last 10 days. Don't know who to contact for this now