Reliance Jio outages and service status in Masrakh, Bihar
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Masrakh, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Masrakh, Bihar
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Masrakh, Bihar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 2: Problems at Reliance Jio
Reliance Jio is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Masrakh, Bihar
The most recent Reliance Jio outage reports came from the following cities: Chak Baran.
Community Discussion
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Reliance Jio Issues Reports Near Masrakh, Bihar
Latest outage, problems and issue reports in Masrakh and nearby locations:
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abhijeet kumar Singh (@abhijee37802958) reported from Chhapra Abhiman, Bihar@JioCare I have requested for port now I am getting messages call from your side to cancel .. Stop harassing Customer!!
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राणा निखिल सिंह (@therananikhil) reported from Chhapra Abhiman, Bihar@NachiketaRathor @JioCare @reliancejio I used @Idea network since January 2018 quit jio, but due to some work, 2 days ago I was recharge my jio sim and then after there is no speed.
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BiharLearning (@BiharLearning) reported from Chhapra Abhiman, Bihar@nitinbhatia121 @JioCare @reliancejio I am also inactive sill I have #jio sim as you promised for 4 G network but facility is worst.i hve lost faith from jio.tower is in my village but 4G works like 2G.i complained no action taken by jio office.looks you are losing faith from customers.
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BiharLearning (@BiharLearning) reported from Chhapra Abhiman, Bihar@JioCare @reliancejio @JioCare i did not got any help from your team.looks company is not interested to help customers.think if it continues then #Jio image will be impacted.kindly help me.
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dharmendra ray (@dharmendra06152) reported from Chhapra Abhiman, Bihar@JioCare In my friend circle every one switch to airtel now after locked down i switch i have lost my 399 recharge 9473472104
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Suraj sah (@surajsah54) reported from Chhapra Abhiman, Bihar@JioCare @hsgambhir Sir they will do nothing. Even after continuous complaining for last 52 days the pathetic condition of the service is same with zero improvemnt.
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AZAZ AHAMAD (@AZAZAHA18695775) reported from Chhapra Abhiman, Bihar@JioCare, hello sir I'm from bihar saran district.on my current location in my village. Jio network has been not responding last 4 days my nearest mobile tower is not working. Solve my issue.
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Pankaj Kumar (@pankajlvn) reported from Taraia, Bihar@JioCare I am massaging you from last month, but No reply from your side. I also registered too much complaints in your care about network issues. But till the end not got any solution.
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Suraj sah (@surajsah54) reported from Chhapra Abhiman, BiharThink twice before buying or porting to Jio. Instead of bad network and worst Customer service you will get nothing. Porting all the numbers of jio in my family to airtel. This is personal experience with jio final decision will be yours @reliancejio @JioCare @Airtel_Presence
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Suraj sah (@surajsah54) reported from Chhapra Abhiman, Bihar@JioCare I did an annual recharge of jio. Does anyone knows how to cancel the subscription and get the remaining balance back. I just want to port my number to @airtelindia But because of the annual recharge i am not able to do the same. Worst service of @JioCare making me sick.
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Suraj sah (@surajsah54) reported from Chhapra Abhiman, Bihar@Aashish3105 @JioCare @reliancejio Since, No payment causes No Services there should be a right to the consumers to claim refund for the no service period. We paid the amount but not getting the services during our validity period, not even decent speed creating problems for WFH. @reliancejio @JioCare
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Suraj sah (@surajsah54) reported from Chhapra Abhiman, Bihar@hharris_007 @reliancejio @JioCare @Airtel_Presence @airtelindia You will get the same in Jio, It's almost 15 days since I complained and the problem remains same. They have blocked my number and I am not able to contact customer care. To use internet you have to be on call else nothing will work. @JioCare
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abhijeet kumar Singh (@abhijee37802958) reported from Chhapra Abhiman, Bihar@JioCare Everytime I get to hear like this only !! Do does jio have any ethics why they looting customer ?
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Hemu Bhai (@HemuBhai82) reported from Chhapra Abhiman, Bihar@JioCare Myslf HemantSingh from chapra Bihar.nd Im strugling due to poor network of Jio.We r varius user of jio atMy home nd we haveTo come at roof for using intrnet nd haveTo come out From hous while dialing or reciving call. So plzDo somting,becoz we r facing this isue regulrly
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Suraj Kumar (@SurajKu14806758) reported from Taraia, BiharDear @JioCare @reliancejio jio's SIM network was working here for the past two years but 4 days back, the crisis is not doing anything. Execute lacotion ( budhiya maiya temple ) vill- karati taraiya ,bihar,india pic -841424
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Praveen Kumar (@Praveen77070) reported from Chhapra Abhiman, Bihar@JagratiGupta3 @JioCare We have been facing the same problem since last month 🙄
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silent (@jiteshkumar114) reported from Chhapra Abhiman, Bihar@JioCare I want to recharge my no but i am not able to recharge which is showing in sms..pls help
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Vikesh Shanti Sharma 🇮🇳 (@vikeshsharma167) reported from Chhapra Abhiman, Bihar@JioCare It's been two days since your last reply but still no proper network availability. The operator of tower comes and goes but still no concrete solution. Most of the time Jio network is down. What the hell r u guys doing? 😡😡😡😡😡
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Suraj sah (@surajsah54) reported from Chhapra Abhiman, Bihar@akarshanprakash @JioCare @reliancejio Suffering from same issue.
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Chahat Tiwari (@ChahatTiwari07) reported from Masrakh, BiharThe worst network is @reliancejio @JioCare , speed is slower than 2G
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Tatai Dhar (@DharTatai97676) reported@reliancejio @JioCare My name is DEBANJAN DHAR, (8918140364), pin code 721505(gidhni) I am using Jio 5g sim as well as Jio air fiber for so many days. Jio air fiber internet and Jio 5g net is not working till now. Kindly solv the problem as soon as possible.
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Prashant Kumar (@p__k__x) reported@JioCare @reliancejio @JioCare I have sent you the details in DM. nt able to snd the ss hence attached the details as text If u r hc any shame lft dlvr d ordr by tmrw eod or refund my money and i'll stick with airtel. thy r way bttr than u. pathetic service !! worst mistk of port to jio!
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Sameer (@sameegharsam) reported@JioCare I don’t understand that why you required base plan to get network signal , as it’s already valid till one month with active another plan . What is Rs50 + Rs20 minimum balance , who decide all these, as my account as balance of Rs 10+ .
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abinash panda (@abinash430) reported@reliancejio Worst service provider
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Abhishek D Bhola (@abhishekdbhola) reported@imjksingh_IN @JioCare @Airtel Will switch to that. They recently adopted AI and that is complete nonsense. No way to put a complaint just like Indian sarkari daftar.
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harish sharma (@oldboy2000) reported@shobhitvasudeva @JioCare Very poor service by Jio.
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IFRAN YT FF (@IfranFf4089) reportedHello Team Jio, I want to report a misuse of a Jio SIM by a host who is operating it for non-recharge activities, Kindly investigate this issue and take appropriate action to ban or block the host. 56.228.9.11 proxy 56.228.5.114 proxy @reliancejio @JioCare
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Suresh Babu M V (@SureshBabuMysa) reported@JioCare @reliancejio @jio_fiber Till now my network issue has never been attended to and it is day 5 of service disruption, 😡😡😡😡🤬
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𝖒𝖗.white🔥🧊 (@gowrishanhar) reportedHi @JioCare ...I have network issue...5G is not working from yesterday night.... kindly help with this!
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Toofan Ojha (@RealTofanOjha) reportedHello! @JioCare @reliancejio Urgent Request to Restore My Jio Number My Jio number XXXXXXXXXX was asking for re-verification as per government instructions. I first completed the re-verification through the MyJio app, and it showed that the process was successful. However, after some time, it again started asking for re-verification. Then I visited a Jio Service Center and completed the re-verification again. It was also successful there, but the issue continued. On 5 February 2026, my number was completely disconnected. After that, I again visited the service center, and they informed me that the number cannot be reactivated unless a Tag Code is generated. I contacted Reliance Jio customer care, and they told me that I would receive the Tag Code within 24 hours so I could get my SIM reactivated. However, even after waiting more than 24 hours, I have still not received any Tag Code. The company is not providing it, and my number is very important to me. I request immediate help to restore my number as soon as possible.