Reliance Jio Outage Report in Kurla, Mumbai Suburban, State of Mahārāshtra
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours in Kurla, State of Mahārāshtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kurla and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 31: Problems at Reliance Jio
Reliance Jio is having issues since 08:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (60%)
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Wi-fi (15%)
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Phone (12%)
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Total Blackout (10%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Kurla, Mumbai Suburban, State of Mahārāshtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Wi-fi | |
| Mumbai |
Internet | |
| Mumbai |
Internet | |
| Mumbai |
Internet | |
| Mumbai |
Wi-fi | |
| Mumbai |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Kurla, State of Mahārāshtra
Latest outage, problems and issue reports in Kurla and nearby locations:
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Raghuveer
(@Straying_mind) reported
from
Mumbai Suburban, State of Mahārāshtra
Have never started anything as much as I did my @JioCare’s wifi router which is blinking red since morning. @airtelindia as usual ur 4g works worse than GPRS
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Vinod Yadav
(@Vinis258) reported
from
Mumbai Suburban, State of Mahārāshtra
@Airtel_Presence what a lovely way to talk to your customers knowing that u don't gave enough competition now. Good one team airtel for being so rude and looting us. @reliancejio pls do something and come out with better plans to shut their mouth and stop their arrogance
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Isht Deo Prasad Rai
(@idprai1953) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Hope so, but in any case it’s very slow.
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Prathamesh Garge
(@prathameshgarge) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio @JioCare i have changed my sim to esim , all process is done its been over a week ESIM verification is also done, but still i am getting automated calls about verification 5 times everyday , please stop it or ill change it to another service provider it’s irritating.
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Tanmay Bhatt
(@Mechanitarian) reported
from
Mumbai Suburban, State of Mahārāshtra
Dear @DoT_India even though I am complaining regarding my Jio postpaid connection issue, no is bothered from @JioCare to resolve the same. I was told that the issue will get resolved by 25th but still no resolution. What's the use of customer service? @ConsumerCourt_
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Bhavna Balakrishnan
(@Bhavna__B) reported
from
Mumbai Suburban, State of Mahārāshtra
Hey @JioCare ! We haven’t had internet for the last 2 days in Our building. The customer care has no clue when someone will come and fix it. Internet issues are usually sorted in a few hours and this has been going on for more than 48 hrs. Can someone look into this? #urgent
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Dhaval Goradia
(@DhavalO2) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio Incoming & Outgoing calls are Stop working frequently.... having full network and call from Airtel is working from same device.
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Tanmay Bhatt
(@Mechanitarian) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare @TRAI @ConsumerCourt_ It has been an hour and still Jio customer care people has kept phone on hold. Is someone going to act on this or not? Vodafone Idea has much better customer service than Jio Postpaid. It seems I did a mistake by porting!
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Volney Myron
(@volneymyron) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare @JioCare pls look at the DM’s I’ve been sending you since 2 months! And I have just got 1 reply every time! Absolutely pathetic customer service!
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Jalaj Jha
(@jalaj) reported
from
Mumbai Suburban, State of Mahārāshtra
Today #JioFiber and #JioMobile both had a downtime in my area... no internet since 2:30 pm... Same thing happened on 4th August also... That's 2 days in single month... Time to replace one of them... @JioCare what's your opinion... Which service should I discontinue?
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ashok yadav
(@drashok143) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare @reliancejio @RelianceJioCare pls note that I m consistently facing network issue and hv escalated this issue with cust care too...kindly look into it and resolve..
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Dharmish Shah
(@shahdharmish) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare I have internet connection up for renewal. Is jio interested in onboarding new customer for jiofibre? 500 meters radius from my building has jio fibre. But my building does not hv.
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Padmakar Kanchan
(@padmakarroxx) reported
from
Mumbai Suburban, State of Mahārāshtra
Worst service from @JioCare
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Bheebaram Patel
(@BheebaramPatel) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare @reliancejio There is a network problem since a week please fix the service, not able to call
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Tanmay Bhatt
(@Mechanitarian) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare from last 30 minutes my call has been kept on hold by the customer care executive. Is this how you treat your customers? Don't you have any value for customer's time?? I didn't expect this from jio postpaid services! @TRAI
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Bhumika Thakkar
(@bhumika_t) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare DM says tried to contact but couldn't, that's the exact issue I am talking about
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Fully vaccinated DM 🇮🇳
(@DKMCooper) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare I paid 6 months' advance for JioFiber. Yet, my connection has been disconnected. Please help.
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Being Mitesh
(@mitesh2312) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare What kind of pathetic service ur Providing??Engineers don't understand anything..waste of time..sales person never be on time..I booked jio fiber on 8th August but no response till date..Reliance company is "Jack of all trades, master of none" shamless NO0000I9PIYB
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Tanmay Bhatt
(@Mechanitarian) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare @ConsumerCourt_ @TRAI It has been over an hour where I have responded to your reply. But there's no reply still from Jio. Is this treatment going to continue?? As a customer will ever get a response with resolution?? Its frustrating now!
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khan mifta
(@khanmifta634) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio @JioCare Can't brows network and call getting trouble this jio nwtwork in nityanand nagar ghatkopar mumbai 400086 Plzz fix this immediately 9022218766
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Mukesh Kumar
(@kr_mukesh) reported
@JioCare @BenkarAnup This is Jio’s trademark customer apathy.. this is how they operate.. in my case they have been equally obstinate and pathetic
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Shivam19144
(@shivam19144) reported
@JioCare 9130735314 we get only one bar of network because of it we are not able to use network. Network speed is 19kbs you plz make tower i have land you plz make tower from above photo you can see network plz make tower in our area i have land
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Sourav Gogoi
(@SouravG70831160) reported
@ConsumerCourt_ it's almost 1 month ago I reported the worst network quality of Jio 4G to @JioCare team. They just called me and asked some questions and took no action .
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Rakesh
(@Rakesh86290874) reported
@JioCare @prasad_p_k Jiocare may be better but their customer care too is non existing, due to very large customer base they too interact via machines .
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$wApY
(@Swapnil50361960) reported
@reliancejio @cleanganganmcg @OfficialJioTV yeh service nahi de Payenge pls don't spoil your event ....ganga utsav
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Manminder
(@manminder26) reported
@JioCare what a professional behaviour you are having a Jio office in Ahmedabad Vastrapur for last 10 days I am not able to transfer my eSIM from one phone to another and they have no clue how to help me out
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Om Verma
(@OmVerma87089997) reported
@reliancejio @JioCare I am really disappointed by jio fibre, after selling the jio fibre plan the executive switching off phon and no installation from 2 days, Can't even contact the customer care, Do check order no. NO0000J7RB7C
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Yakesh Sahu
(@YakeshSahu) reported
@reliancejio Are you people really serious about CX Support or just pretend. Really pathetic responses from your team. I must say you guys are just fooling customer.
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Bijay Kumar Palai
(@BijayInfotech) reported
@reliancejio Hi, Jio 1 month comes to end...but my network issues not solve....what can I do...plz refund my 399 reverse back...to my Account....
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subhashini sulegai
(@miss_krazyness) reported
@reliancejio I was put on hold, and my call was disconnected multiple times due to agents not knowing basic English language. No one has patience to even listen to a customer's issues. The whole process was frustrating. It really requires agents to know basic language.