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Reliance Jio

Reliance Jio Outage Report in Kurla, Mumbai Suburban, Maharashtra

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Kurla, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kurla, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Reliance Jio

Reliance Jio is having issues since 03:50 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map Near Kurla, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, and Thāne.

CityProblem TypeReport Time
Mumbai Wi-fi 10 hours ago
Mumbai Internet 20 hours ago
Mumbai Internet 2 days ago
Mumbai E-mail 2 days ago
Mumbai Internet 3 days ago
Mumbai Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Kurla, Maharashtra

Latest outage, problems and issue reports in Kurla and nearby locations:

  • PRANOY_CHAUAAN
    PRANOY CHAUAAN (@PRANOY_CHAUAAN) reported from Mumbai Suburban, Maharashtra

    @Aaditya71247306 @geekyranjit I am waiting for @JioCare to switch me to 5G network

  • akasharma83
    Akash Rajkumar Sharma (@akasharma83) reported from Mumbai Suburban, Maharashtra

    @JioCare which network to connect in #Singapore

  • navin1900
    Navin (@navin1900) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioFiberChennai most dumb customer care every experience after so many tweets are asking me in private message what the issue is ? #jio please organise some training for these nerds … they need to be guided how to communicate with customer

  • SanjayRatnani12
    Sanjay Ratnani (@SanjayRatnani12) reported from Mumbai Suburban, Maharashtra

    @JioCare this problem I went to my nearest customer care center where my problem was further escalated and told you to talk to customer care representative we are unable to help you

  • NihalManer
    Nihal Maner (@NihalManer) reported from Thāne, Maharashtra

    @JioCare @reliancejio I am facing call mute issue from so many days, also contacted in my jio app but still problem is same, if my issue will not resolved then i have to port my number in another service provider, please check

  • metaxkar_mumbai
    keepbuzzing (@metaxkar_mumbai) reported from Mumbai Suburban, Maharashtra

    @JioCare Jio fibre connection is down for more than 5 hours and the slot provided for technician is after 2 days..is this the quality of service now we have to live with ?

  • deepjain___
    boeing_beast.6633 (@deepjain___) reported from Mumbai Suburban, Maharashtra

    @motorolaindia hey! When are you releasing latest 13 update so we can use 5G band. I've got the 12 update and started using 5G but network is so stuck. Even due to that I can't use my 4G data too. Am totally doing flight mode ON/OFF +100 times a day. My 5G network is by @JioCare

  • RSA_2908
    Rosh (@RSA_2908) reported from Mumbai Suburban, Maharashtra

    @JioCare Half of the time even if I have full network ... The person calling me gets the announcement of number switched off ! Other days are like I am testing network. if I am connected to the person on other end of the phone!! Sim change , New 5G phone still same no resolution atall.

  • flashesthoughts
    Bindu re (@flashesthoughts) reported from Mumbai Suburban, Maharashtra

    What nonsense... Again and again i have to switch from @airtelindia Network to @reliancejio @JioCare

  • srjadhav71
    santosh Jadhav shree pratishthan Ngo MD Maharshtra (@srjadhav71) reported from Mumbai Suburban, Maharashtra

    @reliancejio Very bad networking this company

  • Nikunj19031289
    Nikunj (@Nikunj19031289) reported from Mumbai Suburban, Maharashtra

    @JioCare please check this network issue problem with jio

  • shah_ds
    Darshan Shah (@shah_ds) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare how conveniently does your customer care disconnect the call saying "transferring your call to senior executive" when they cannot solve a certain issue. Call back will be appreciated to solve the issue and not exploit loyal customers.

  • Sky_88150
    $un/£ (@Sky_88150) reported from Mumbai Suburban, Maharashtra

    @JioCare After multiple calls and follow up Still issue not resolve..

  • iamSR_Mumbai
    i_amSureshRathore (@iamSR_Mumbai) reported from Mumbai Suburban, Maharashtra

    @reliancejio one Krishna Yadav sales person enters our house as technician to check Jio router against a complaint & gets us pay 4 new router, while the real technician team on checking reports all fine only wire to be mended. Kindly refund our money & take action against Krishna

  • MeSawardekar
    SD 🇮🇳 (@MeSawardekar) reported from Mumbai Suburban, Maharashtra

    Still the problem hasn’t been solved & I am without my mobile number for last 6 days now. Being my primary number, I m not able to receive any imp alerts or any bank or CC OTPs since last 6 days now. @JioCare @reliancejio

  • RajSapkaal
    राजू सुरेश सपकाळ जय श्री राम जय शिवराय (@RajSapkaal) reported from Mumbai Suburban, Maharashtra

    @reliancejio What is the Problem with yours Network these days unable to Connect calls? Most of the time robo caller tells number is busy & receiver is not aware whether he/she received a call.

  • AaravSingh98
    impressionist 18 (@AaravSingh98) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare very very bad network at bharat diamond bourse bkc bandra next to DHIRUBHAI AMBANI SQUARE cant even work depending on your network plzz help or we switch to another provider

  • srjadhav71
    santosh Jadhav shree pratishthan Ngo MD Maharshtra (@srjadhav71) reported from Mumbai Suburban, Maharashtra

    @reliancejio Very bad network face i am in chinchpokli Mumbai-400012 This issue is not solve 2year ago, customer care told me your area no towers jio, so not solve problems jio company, i told public pls don't purchase jio sim card

  • urmish_ub
    Urmish Basu (@urmish_ub) reported from Thāne, Maharashtra

    @JioCare Still no delivery of SIM. Such pathetic service.

  • shah_bhavik
    Bhavik Shah (@shah_bhavik) reported from Mumbai Suburban, Maharashtra

    @JioCare Thank you @JioCare for doing nothing in resolving the network issue I am facing. #GoodBye

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Bunker_san
    Shubhankar Sawant (@Bunker_san) reported

    To add on to that funny little story - @JioCare support team calls me frequently to ask for bill payments but they cannot return my deposit money?

  • Satug5
    Satvik♥️ (@Satug5) reported

    @JioCare @JioCare i dm u my details pls check. I am activating with the help of jiostb box but sonyliv subscription is not activated this month but in my jio app it's showing updated.

  • anshulkothari96
    Anshul Kothari (@anshulkothari96) reported

    @JioCare Yes, the issue still persists.

  • Bunker_san
    Shubhankar Sawant (@Bunker_san) reported

    Can you believe the audacity of this incompetent team who sets up the pickup appointment and then their engineers don’t show up? No it’s fine! Customer’s plans for the day don’t matter, correct @JioCare?

  • Ritika_Anand_
    Ritika Anand (@Ritika_Anand_) reported

    @JioFiberVoice @reliancejio @JioCare Ticket Number: SR00001CYJOC I have raised the consern yester at 11:30 AM and the jio customer care promised an engineer visit at 1-2 PM yesterday but no one ever called or came to address the issue.

  • Nihit_maverick
    Nihit Goyal (@Nihit_maverick) reported

    @JioCare I am facing significant issue with calling from my Jio SIM. The call gets ended almost 90% of the times since last 3 - 4 days. Plz help urgently.

  • Kranthi838
    Kranthi Raju (@Kranthi838) reported

    @reliancejio @JioCare I have keep on calling your cust care , and they are not even understanding my concern and simply saying ..recharge is successful and even sent multiple mails to your support mail and still no response. Sincere request to please help me with billing concern.

  • kabirwalia17
    kabir walia (@kabirwalia17) reported

    @JioCare i booked STB on 10-Aug buying higher value plan . Today is 17Aug no STB in sight. But shameful n treacherous Jio started charging me from 10-Aug its continues even now . NEED WAIVER ITS CHEATING JioFixedVoice Number +911307965198 Service RequestSR00001CVLMA

  • AjayMundraJu
    Ajay Mundra (@AjayMundraJu) reported

    @JioCare Just l want to know exactly when the engineer will visit and resolve the problem

  • kabirwalia17
    kabir walia (@kabirwalia17) reported

    @JioCare Greedy - chaotic Jio charged me extra ₹112 for change plan also plus nibbling away from my rental . Such shameful conduct …..Waive off Fraudster Jio JioFixedVoice Number +911307965198 Service RequestSR00001CVLMA