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Reliance Jio

Reliance Jio Outage Report in Kurla, Mumbai Suburban, Maharashtra

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Kurla, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kurla, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Reliance Jio

Reliance Jio is having issues since 01:30 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 60% Internet (60%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map Near Kurla, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, and Thāne.

CityProblem TypeReport Time
Mumbai Internet 1 hour ago
Mumbai Total Blackout 10 hours ago
Mumbai Internet 12 hours ago
Mumbai Internet 1 day ago
Mumbai Wi-fi 2 days ago
Mumbai Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Kurla, Maharashtra

Latest outage, problems and issue reports in Kurla and nearby locations:

  • pradhanpp
    Samvit Chitransho (@pradhanpp) reported from Mumbai Suburban, Maharashtra

    @JioCare if 8 days no service at all, should that period be charged for jio fiber?

  • kam_se_kam
    Janak - i (@kam_se_kam) reported from Mumbai Suburban, Maharashtra

    @airtelindia @Airtel_Presence ...I am not getting network & calls getting auto disconnected. @JioCare plz help with porting ( 2 postpad & 3 pre-paid)

  • consultancy_ap
    प्रेम राजेन्द्र दुबे (@consultancy_ap) reported from Mumbai, Maharashtra

    @JioCare no network .......

  • Karmawork
    Karmesh (@Karmawork) reported from Mumbai, Maharashtra

    @JioCare customer service is bad with IVR maze. Need to speak with a human

  • KunteshGada
    Kuntesh Gada (@KunteshGada) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio I was given confirmation on email that my isuue of total blackout of Jiofibernet for more than 3 days shall be compensated. Why has this still not been resolved?

  • consultancy_ap
    प्रेम राजेन्द्र दुबे (@consultancy_ap) reported from Mumbai, Maharashtra

    @JioCare no network from last 6 hours

  • wahid970
    wahid raza (@wahid970) reported from Mumbai Suburban, Maharashtra

    @JioCare the same older issue has starts again, not able to make and receive calls. All calls from jio to other network or other network to jio facing serious issues. Unable to speak a minute due to calls drop and voice cracking a lot durring call on any network including jio.

  • CAPTAIN_ASHWIN
    MARLINESPIKE (@CAPTAIN_ASHWIN) reported from Mumbai Suburban, Maharashtra

    @reliancejio I have been raising concerns with local #jiofibre representative ( vinay Salvi) with regards to net speed of newly installed set, it has been 3 days and no-one has attended the complaint.

  • jgandhig
    Jimit Gandhi (@jgandhig) reported from Mumbai Suburban, Maharashtra

    @JioCare issue in JIO network today here in Mumbai. Do resolve at the earliest.

  • Thakur1995
    Pawan Singh (@Thakur1995) reported from Mumbai Suburban, Maharashtra

    @reliancejio @RelianceJioCare very bad network.।

  • consultancy_ap
    प्रेम राजेन्द्र दुबे (@consultancy_ap) reported from Mumbai, Maharashtra

    @JioCare once again no network..... Now i m going to complaint about this continue harrisment.....i am going to consumer court..

  • wahid970
    wahid raza (@wahid970) reported from Mumbai Suburban, Maharashtra

    @JioCare I dm to you pls resolve my issues as soon as can, im again asking pls do needful in the matter this issue getting very worst.

  • aaaveeaai
    Sharmajee Ka Beta (@aaaveeaai) reported from Mumbai Suburban, Maharashtra

    @JioCare Jiofiber in the area down from afternoon. After calling on the customer care. Time to restore was given 8.47pm. Net is still down. 7208462018 is the registered number. Kindly look into it.

  • SaurabhKhira
    saurabh khira (@SaurabhKhira) reported from Thāne, Maharashtra

    @JioCare no all jio number has same problem at my home

  • consultancy_ap
    प्रेम राजेन्द्र दुबे (@consultancy_ap) reported from Mumbai, Maharashtra

    @JioCare @rsprasad @TRAI Sir i m getting no network issue in each and every month for 1 or 2 days ....And i have 4 connneCtion of jio but i didint get solution...I want to complaint about this ...please Guide

  • bhumika_t
    Bhumika Thakkar (@bhumika_t) reported from Mumbai Suburban, Maharashtra

    @JioCare unable to register as not receiving verification code or OTP coz of poor network!

  • dinesh_gosar
    Dinesh Gosar (@dinesh_gosar) reported from Mumbai Suburban, Maharashtra

    @PradyumnaSahan4 @airtelindia @reliancejio 100 % agree with you Airtel network is very poor quality

  • beingdharman
    Dharman jobanputra (@beingdharman) reported from Mumbai Suburban, Maharashtra

    @JioCare Okayy any how i am facing problems 24x7 also gave complaint to near by jio store they said we can't do anything 🙃

  • consultancy_ap
    प्रेम राजेन्द्र दुबे (@consultancy_ap) reported from Mumbai, Maharashtra

    @JioCare no network from last 4 hours.......

  • amodgore
    Amod Gore (@amodgore) reported from Thāne, Maharashtra

    @JioCare Team just last week I have started with you 30 day free trial for Jio Fiber. But it’s ridiculously slow. The speed keeps dropping. Can you please have look into it. I mean if this is the service in 30 day free trial less said the better.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • VipinDubey78
    Vipin Dubey 🇮🇳 (@VipinDubey78) reported from Kanpur, Uttar Pradesh

    @JioCare I am not able to avail your Jio fiver facility since yesterday night, I have also requested for service and got time slot today afternoon but no service man has come from Jio fiber till now and your customer service is saying that I can't help it , please help #jiofiber

  • uersace
    bub aja ya, jangan block/mute :( (@uersace) reported

    1 reliancejio JioCare Thanks for amazing service. The support staffs who came to fix the issues were very good. Kudos for the service.

  • biswamber_kar
    Biswamber Kar (@biswamber_kar) reported

    @iharshaa @reliancejio @JioCare They are defiant & wont resolve the issue. I had mentioned them 05 connection nos for resolving internet issue. But all in vain. Only alternative to go for MNP. Awaiting expiry date of all recharges to go for MNP. Useless company exploits customers. Company makes money luring us.

  • Bhat_Saab
    Mikhil Bhat (@Bhat_Saab) reported

    the number, I only tell you the name @JioCare #Rohanprince Time 5:35 pm Date 12/10/21My solved problem is not solved or refund me take full amount you will have to do it if problem is not solved @JioCare My solved problem is not solved or refund me take full amount you wil

  • Techie_Vinay
    Vinay Srivastava (@Techie_Vinay) reported

    @reliancejio @JioCare Today I tried to do recharge of Rs 329 on my no 8320429845.. I searched google and from Jio site I recharged. Recharge successful but mobile yet not recharged.. please help.. Reference number BR0006QCT9FP Transaction ID 2276387398

  • payalchaurasiya
    Payal (@payalchaurasiya) reported

    @reliancejio @JioCare Thanks for amazing service. The support staffs who came to fix the issues were very good. Kudos for the service.

  • Psrajput9646
    Prashant Kumar (@Psrajput9646) reported

    @JioCare one of the worst service gaving by the Jio internet .i have complain so many time but no one resolved my internet issue (only excuse).

  • johnshibin
    Shibin John® (@johnshibin) reported

    @JioCare Please refund the amount if you have issues at your end. 5 days past amount payment and still waiting for installation

  • dineshneotia
    Dinesh Neotia (@dineshneotia) reported from Kolkata, West Bengal

    @JioCare It’s been addressed yesterday after hundreds of email and phone calls. Finally router has been changed. You guys need to be more customer centric . Customer service is an alien concept to Reliance group. If you want to succeed in retail and service you need to pay more attention

  • Anushka10096337
    Anushka (@Anushka10096337) reported

    @reliancejio I have jio sim my jio...some of the problems are that the phone has not been in my phone since Morning, said out of network coverage so kindly please help it's really urgent