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Reliance Jio

Reliance Jio Outage Report in Kurla, Mumbai Suburban, Maharashtra

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Kurla, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kurla, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Reliance Jio

Reliance Jio is having issues since 10:30 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 0% TV (0%)

Live Outage Map Near Kurla, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, and Thāne.

CityProblem TypeReport Time
Mumbai Internet 4 hours ago
Mumbai Internet 6 hours ago
Mumbai Internet 6 hours ago
Mumbai Total Blackout 9 hours ago
Mumbai Internet 10 hours ago
Mumbai Total Blackout 19 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Kurla, Maharashtra

Latest outage, problems and issue reports in Kurla and nearby locations:

  • Hardikms0711
    HARDIK SHAH 🇮🇳 (@Hardikms0711) reported from Mumbai Suburban, Maharashtra

    @reliancejio from last 2 days network quality is worst. In Borivali West & East, right now in Kandivali West

  • dustofshiv
    Pushpendra singh (@dustofshiv) reported from Mumbai Suburban, Maharashtra

    @reliancejio Network is not working on my location please resolve this problem as soon as possible.Kandivali East poisar biharitekdi road mumbai 400101

  • Abhishe74916152
    Abhishek Mishra 'Apin' (@Abhishe74916152) reported from Mumbai Suburban, Maharashtra

    @JioCare Tower is in village only. Still we are facing serious network issue. Those who are living outside are not able to talk to their families in this pandemic whole day. Almost 300 numbers are in use.

  • krdave
    K.R.Dave🇮🇳 (@krdave) reported from Mumbai Suburban, Maharashtra

    @JioCare No use, you people don't even give docket no., complaint no, no professional approach in business

  • singhnikita03
    Dr. Nikita Singh (@singhnikita03) reported from Mumbai Suburban, Maharashtra

    @JioCare How long do you expect me to have patience? I have got 3 messages in last 1 month with different service request numbers. What should I do now? File a complaint in consumer forum!?

  • smrugy
    Samir K (@smrugy) reported from Mumbai Suburban, Maharashtra

    @reliancejio disappointed with your app and customer care support ...unable to raise query thru ur app ; difficult to work from home in this lockdown . #JioFiber

  • thegauravsawant
    Gaurav Sawant (@thegauravsawant) reported from Mumbai, Maharashtra

    Hey @reliancejio since evening 7.30 pm I am not able to connect my Internet. It's showing LTE symbol but nothing happening in background. I am tweeting this with @VodafoneIN network. (Had to do recharge)

  • kedarsing
    Kedarsing Thakur (@kedarsing) reported from Mumbai Suburban, Maharashtra

    @reliancejio Pl try testing the customer experience of your call centre officials. One Ms. Meenal has kept me on hold since last 20 minutes. Still no answer to my hello, let alone resolving my query.

  • jskeshriya
    Janak Keshriya (@jskeshriya) reported from Mumbai Suburban, Maharashtra

    Cust Id. 400123237078 the services are down from last 20 days @reliancejio @RelianceJioCare N.P.Thakkar hall, Vile Parle east, Mukeshbhai says our Customer service is No 1, Pls look in to it #HelplessCustomer

  • ReoRosh
    Roshan Swain (@ReoRosh) reported from Thāne, Maharashtra

    I want to transfer my @vodafone postpaid no of my mom to my name and want prepaid service. Vodafone not able to do this but @reliancejio offered the same service. Should I change the service provider?

  • jkd18
    Jyoti Kapur Das (@jkd18) reported from Mumbai Suburban, Maharashtra

    @JioCare Thanks for the quick call-back and hoping the work is completed soon so we can enjoy the service!

  • iamdvang
    devang babaria (@iamdvang) reported from Mumbai Suburban, Maharashtra

    @vodafone @reliancejio i want to port from Voda 2 Jio. bt customer care from Voda called n gave me assurance that my plan would change from 399 to 199.Also my Jio rechge i will get refunded to Voda a/c.Neither plan got revised nor I credit of 555 jio recharge in Voda A/c. Cheat

  • villeparlew
    yuvidt (@villeparlew) reported from Mumbai Suburban, Maharashtra

    @reliancejio Worst experience with jio . Network issue since two weeks but no one is resolving the issues after calling so many times with customer care . Kindly resolve the problem because my recharge is getting over . please look at this situation 🙏😭

  • krdave
    K.R.Dave🇮🇳 (@krdave) reported from Mumbai Suburban, Maharashtra

    @JioCare What happened, no one is authorise yo give tocken number for complaint, only big talks? Not your fault even I tried to get tokens fir one yrs, then one sim in dustbin, another waiting for pack to get over

  • GovindKumpawat
    GovindSingh kumpawat (@GovindKumpawat) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio i am living at mahul village chembur there are no network from 6 hour's so all people's are in problams . I have use only 1 sim of jio then create this no network problem from u again n again i have face 4 th time of same problem. So please solve this

  • Son_Of_Bharatma
    Avi नाश🇮🇳 (@Son_Of_Bharatma) reported from Mumbai Suburban, Maharashtra

    It has been 4 days now with no network in my area. Kindly look in to this. @JioCare

  • Abhishe74916152
    Abhishek Mishra 'Apin' (@Abhishe74916152) reported from Mumbai Suburban, Maharashtra

    @JioCare Madam We are facing this issue more than 8 months. Almost 300 numbers is in use . Diesel corruption is there for sure. Incharge saying generator is require. Please give any number to follow up this. This is very serious now. @myogioffice @DM_Bhadohi

  • vyaspratikk
    Pratik Vyas (@vyaspratikk) reported from Mumbai Suburban, Maharashtra

    @reliancejio Internet down since morning 10AM. Was told by executive services would start by 15.48 & 42 seconds ( yes he specified that ) now Mr.Javed from customer care says will take another 4 hours ! All I ask is how long will the joke go on ? Complaint #MR0000U9SEMV

  • krdave
    K.R.Dave🇮🇳 (@krdave) reported from Mumbai Suburban, Maharashtra

    @JioCare Will you give me complaint number? Then I will, last one year no solution

  • avik123
    vinit patel (@avik123) reported from Mumbai Suburban, Maharashtra

    Unable to recharge my jio Fibre account in spite of calling customer service a couple times and they assure to resolve the matter asap.Very bad service. @JioCare

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • NewReleaseProd1
    New Release Productions (@NewReleaseProd1) reported

    @JioCare Refund haa failed. I know cancellation but what about giving customer his money in hours after cancellation, not months. Is this some kind of indirect short term loan scam that jio is Using the "Non Feasible" are Trick to acquire publics money. I need my Money with interest.

  • suren07310
    Suren (@suren07310) reported

    @JioCare Calls are not working after Jio prepaid to postpaid conversion. It is saying to call 1977 for tele verification from jio sim, but calls are not going for 1977 - it just connects and disconnects. I am regretting my decision to move to Jio postpaid from prepaid. Pls help

  • AMIYAAbhishek6
    AMIYA Abhishek (@AMIYAAbhishek6) reported

    @reliancejio Horrible service from jio. Today i recharged a data plan amount was taken by jio but data is not being provided. The customer care just types few words and then gone. Is this type of service u provide such a shame

  • ripun_edit
    Ripun_ Edit (@ripun_edit) reported

    759040 this pin code me jio 2din se slow he ..... TALMUL angul please speed ko badhae ...ham 719 recharge kar te hen appka data speed nehi hoga tho hamara loss hoga ...yese bhi 2 din ka 4 gb loss ho chuka he .... please data speed sehi Karo @JioCare @reliancejio @MumbaiFilmFest

  • rohansb540
    Rohan Bohre (@rohansb540) reported

    @JioCare I have DM 10 minutes ago but no response so far. Worst service ever @JioCare

  • ImRaN_KhAn_IM
    IMRAN KHAN (@ImRaN_KhAn_IM) reported

    @JioCare @reliancejio The jio store didn't have sim cards in their store and they say system down Whats going on i reached at morning at 10 they said come at 4 they received sim is this true they have store and they didn't have sim card in their store?

  • DeepakTileshwar
    Deepak Tileshwar (@DeepakTileshwar) reported

    @JioCare You need not to appreciate my patience If you have some respect towards customer please solve my problem. @JioCare @reliancegroup

  • RANJANK66334702
    RANJAN KUMAR JENA (@RANJANK66334702) reported

    @JioCare While Reliance Jio was proud of its network all over the country, it is regrettable that the network problem of Jio has been in my village for the past 2 years.I complained to the customer care for this but till date it has not solve.

  • aakifappu
    Aakif Appu (@aakifappu) reported from Mālegaon, Maharashtra

    @reliancejio Hi team jio..I m from Malegaon Maharashtra.423203 Why jio fiber Servive is not Available in Malegaon city Central Area. & Service is Available At Malegaon Outer Rural Area.. Why this type of partiality...with us.?

  • Imamittrivedi
    अमित त्रिवेदी💦 (@Imamittrivedi) reported

    @jiocare I'm facing very slow speed in my mobile everytime. Kindly do the needful asap @reliancejio