Reliance Jio Outage in Khānāpāra, Assam

@reliancejio I am having network issue in my jiofibre connected to mobile no 7002071053.I lodged complain but getting no result

@reliancejio Please note I had received Jiofiber pickup time for +91 3613546437 on 9.00 am 18th Dec 21. But no response from your team. Please do the needful. Hope for a better service instead of negligence.

@JioCare Please note I had received Jiofiber pickup time for +91 3613546437 on 9.00 am 18th Dec 21. But no response from your team. Please do the needful. Hope for a better service instead of negligence.

@JioCare @reliancejio made payment of ₹4033/- against jio account Id 900190048606 on 22/09/2020 but till date neither received the fibre connection nor the refund. Written numerous email to local officials at #Guwahati but no help. I don’t think #JioFiber will loot my money??

@reliancejio From 4th of this month my jio fibre is not working, on the same day I have created service request, technician also visited but didn't repair the broken jio wire, how many more days will require to fix my issue?

@JioCare My Home Location Guwahati Assam Jio Internet Link Fully down. 2.36 minutes video run time 15 minutes above. So Please up the Link asasp. Now I share My Home Location Latitude & Longitude is :- 26.161894,91.696735 + Link speed screen shots. @reliancejio @TRAI

@JioCare Please don't give people fake hope that you're gonna fix it. Every time you people are just asking mobile number address. Which floor i reside. Then said our team are working with it and it'll get fixed as soon as possible. I'm hearing this from last 3 years

@JioCare Your sales person and your technician told me to redeem the voucher of one month free subscription of data and already shown me method to redeem, and never told me to opt or pay for recharge. Now you have changed voice and telling this is ott voucher?

@JioCare Your sales person and your technician told me to redeem the voucher of one month free subscription of data and already shown me method to redeem, and never told me to opt or pay for recharge. Now you have changed voice and telling this is ott voucher?

@JioCare why is it so ridicously difficult to raise a service request in the my jio app.

@JioCare Haven't received the refund for my jiofibre set-top box return. It's been 2 months and still no way to contact you guys! The refund was supposed to be automatic. Service Id: 300751097776 Can I expect any help! #JioFiber #jio

@JioCare Please solve my problem

@JioCare Sorry to say that the truth us that your service is still worst

@reliancejio @JioCare @jio_internet What is going on in Guwahati, your marketing person takes installation amount without seeing possibility of installation. When it isn't done they done refund the money ? Please help before I drag that person to consumer court.

@reliancejio jio fibre is out of order for almost 15 days in this Month. Everytime I call ur helpline number they say it's a temporary outage & will be resolved in 2 hrs But 2 hrs is never over Neither they are willing to give me a complaint number. Plz look into this @DoT_India

@reliancejio @JioCare Hello Team, there is no one on your end who’s picking up the customer care phone or responding, it will be really kind of you to call back

Day 6. Waiting for resolution. Even local operators offer a better resolution time then @JioCare

Day 4, still no resolution. No communication from @JioCare @reliancejio.

@JioCare Been following up with a problem since May but no resolution everytime I raise a tweet your team just give a call give a apology and ask for more time... What excuse you have this time

@JioCare This is what the jio service os all about. the representative committed on coming today for the fibre connection, he requested is to wait at home...now they dont even pick our call. Its better to think jio dont need more customers, we should shift to @airtelindia.

@JioCare If you can not provide us an internet, please try to be polite. Your representative in Ahmedabad (Maninagar Area) is very rude and really frustrated with them. One of your employees Mitesh is very rude. It's almost 25 days and still waiting for my Home internet.

@reliancejio @MukeshAmbani06 - I am facing very bad network in my area.....few month back i complaint and executive informed me that number of users increased thats why you facing this issue.....In city Like Mumbai if i do not have network thats its very bad thing.

@JioCare @reliancejio frequently call gets disconnected. hampering my office calls impacted WFH.Need a quick solution from your end.

@AmbaniKaVansaj @reliancejio @JioCare it’s already been 6 months over but my jio fiber security deposit refund is not processed yet, every time I am getting a scripted mail from your customer support team…? How much time you guys will take more..?? Really I am frustrated now…!

@reliancejio I am facing network problem for my jio sim in OnePlus 7t..not able to recieve/dail calls..need reboot or flight mode in on and off I am from Bangalore Sim is in slot 1...

Despite complaints no response from @JioCare we have no network No connection..

@reliancejio I'm not able to sign in the app there was error saying " *Message: "Server error: We're working to resolve an issue that prevents us from completing your request...try again later"* I'm not able to use your services I'm paying you ever month and is this your service

@JioCare I'm not able to sign in the app there was error saying " *Message: "Server error: We're working to resolve an issue that prevents us from completing your request...try again later" I'm paying you ever month and I'm not able to use your services

@JioCare I'm not able to sign in the app there was error saying " *Message: "Server error: We're working to resolve an issue that prevents us from completing your request...try again later"*

@JIOCARE Need urgent human help. Need data on travel date with Omicron cancellations. Jio software ate up my data. Happened twice before. Good language saying want to help. DM link-virtual assistant -NO HELP. Email us-FAKE submit button-not active. Others have complained.