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Reliance Jio outages and service status in Guwahati, Assam

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Guwahati, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 22, 6:39 PM GMT+5:30.
  • 76% Internet (76%)
  • 10% Wi-fi (10%)
  • 7% Total Blackout (7%)
  • 5% Phone (5%)
  • 2% E-mail (2%)

The latest reports from users having issues in Guwahati come from postal codes 781030 , 781040 , 781017 and 781002 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Guwahati, Assam

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Guwahati, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 22: Problems at Reliance Jio

Reliance Jio is having issues since 02:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Guwahati, Assam

The most recent Reliance Jio outage reports came from the following cities: Guwahati.

CityProblem TypeReport Time
Guwahati Internet 2 hours ago
Guwahati Internet 1 day ago
Guwahati Internet 2 days ago
Guwahati Internet 3 days ago
Guwahati Internet 3 days ago
Guwahati Wi-fi 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Guwahati, Assam

Latest outage, problems and issue reports in Guwahati and nearby locations:

  • vivsingh7
    viv singh (@vivsingh7) reported from Guwahati, Assam

    @JioCare @jiofiber @reliancejio I'm relocating today afternoon 12noon, i want to cancel my service and take your equipment by today noon and refund my money back

  • ImranHu80358767
    Imran Hussain (@ImranHu80358767) reported from Amingaon, Assam

    @JioCare Improve your services in my location otherwise we have to choose other network. Pin:781104

  • deerghayu23
    Deerghayu Phukan (@deerghayu23) reported from Guwahati, Assam

    @JioCare On 27/01/2022 i got a call from one of your service engineer having phone number 9864213139 stated as they will come for installation on 28/01/2022 but they didn't visit on that date. To be continued...

  • pranab_deb1
    PRANAB (@pranab_deb1) reported from Guwahati, Assam

    @JioCare My Home Location Guwahati Assam Jio Internet Link Fully down. 2.36 minutes video run time 15 minutes above. So Please up the Link asasp. Now I share My Home Location Latitude & Longitude is :- 26.161894,91.696735 + Link speed screen shots. @reliancejio @TRAI

  • Gwhwhgwra
    G (@Gwhwhgwra) reported from Guwahati, Assam

    @JioCare Hey Jio.! Our Jio Fiber is out for a month due to Router issue as implied by your service man. They say that router needs to be replaced but there was no response from your side and we tried calling your service man too but ended up with sarcasm call jio care.!

  • dibyendu_das
    Dibyendu Das (@dibyendu_das) reported from Guwahati, Assam

    @JioCare jiofiber down more than hour.cannot register my complain.

  • SKG03820716
    SKG (@SKG03820716) reported from Tokradia, Assam

    @JioCare System was showing one schedule of tomorrow I rescheduled it to avoid unnecessary movement technician. Now the system is working so please cancel the visit of 15th April I don't need it now. Moreover never ever depute Mr H Ali. I once again thank Sachin Shah for his service

  • SamuelDas1
    Sam (@SamuelDas1) reported from Guwahati, Assam

    @reliancejio My office at Guwahati took 4 PP corporate connections. After 1 month they're dead. No bills sent to us. Your staff says pay through Jio App, which isn't possible, because we need bills and payment to be made through NEFT. Please help.

  • IndraneePhukan
    Indranee Phukan (@IndraneePhukan) reported from Guwahati, Assam

    Extremely poor connectivity in Ganeshguri area, Guwahati, @reliancejio @airtelindia

  • SamuelDas1
    Sam (@SamuelDas1) reported from Guwahati, Assam

    @JioCare Thanks. But your Jio Care response time is too slow and appalling. It's nearly 15 days now since we communicated our difficulties, we're getting assurances only. Blank assurance. Very discouraging.

  • DJagatsingh
    Dugar Jagatsingh (@DJagatsingh) reported from Guwahati, Assam

    @JioCare GREAT It's too much in Prestigious reply on priorities Jio Fibre busy in Prestigious premium priorities Pls come on usual as issues is very simple & multiple agents call from multiple messages & replied questions from multiple mobile Twitter Pls GET senior's # to GET resolved

  • dibyendu_das
    Dibyendu Das (@dibyendu_das) reported from Guwahati, Assam

    @JioCare extremely pathetic service #nospeed #jio jiofiber repeatedly complaining

  • hardcorerahul
    r@hulz (@hardcorerahul) reported from Guwahati, Assam

    @JioCare of the technician nor anyone came to mine flat for jio fiber installation setup. I never expected such kind of pathetic service from Jio Team. I have already conveyed your support team that I need to get it set it up by today only for mine professional work but it was not done...

  • AVISH6K
    Avishek Saikia (@AVISH6K) reported from Guwahati, Assam

    @JioCare well your WhatsApp helpline doesn't have answer to my query. Can u help me with a contact number. Tired of chatting with the bots. Need to speak with a person

  • Harekri44523076
    Harekrishna Mandal (@Harekri44523076) reported from Guwahati, Assam

    @reliancejio What is this? In my area from last few days internet speed slow gradually then I call jio care they told me that many user used jio simultaneously that's why speed become slow, But my question is who is the responsible for it??

  • misra3314
    Raman Misra (@misra3314) reported from Guwahati, Assam

    @JioCare With reference to Service Request Number SR00001AINKB for your JioFiber connection having JioFixedVoice Number +913613547334, your appointment with Jio service engineer is scheduled at your premises on 21-04-2022 : 09:30:00. No sign of your service engineer @_MukeshAmbani

  • DJagatsingh
    Dugar Jagatsingh (@DJagatsingh) reported from Guwahati, Assam

    @JioCare @kadam_ra01 Not installation charges it's Security refund due to not continuing Installation changes never refunded Even it's get BACK security deposit in Jio Fibre easily Try on to GET refunded Rs 1,000 It's YOUR duty to chase regularly

  • irish_kalita
    Irish Kalita (@irish_kalita) reported from Guwahati, Assam

    @JioCare Please don't give people fake hope that you're gonna fix it. Every time you people are just asking mobile number address. Which floor i reside. Then said our team are working with it and it'll get fixed as soon as possible. I'm hearing this from last 3 years

  • manassarma1991
    Manash Sarma (@manassarma1991) reported from Guwahati, Assam

    @reliancejio It's shameful and disgusting that Jio 5G is in my city and i have a 5G phone that supports Jio SA 5G but still i am unable to use it and I have not received any Welcome Offer invitation from Jio yet. I have done everything to use 5G Only launching 5G will not help. Let us use it

  • vivsingh7
    viv singh (@vivsingh7) reported from Guwahati, Assam

    @jiofiber @reliancejio @JioCare i have never experienced this type of customer service ever how jio provide to people. I need a technician coming to home today before 12pm take your equipment and refund my money back. I'm very disappointed with jio fiber service

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • omcatsat
    Om Cat Sat (@omcatsat) reported

    @reliancejio @JioCare Your egineer scammed me for Rs 1000, I still do no have a ST box (6 weeks) Ser. Req. says "resolved". Now a monkey has chewed through the cable and I can't get a scheduled appointment for "technical issues" I can DM number.

  • _princesharma_0
    ⓛⓞⓢⓣⓟⓔⓡⓢⓞⓝ (@_princesharma_0) reported

    Almost 24 hours. Details submitted. No reply. Looks like the moment I asked for a response beyond "coverage is good" and "we're improving the network," the conversation came to a halt. Templates are quick. Solutions seem much slower. @JioCare

  • agra58843
    Shruti Agrawal (@agra58843) reported

    @JioCare Repeatedly asking customers to move the conversation to DM without a visible resolution isn’t helpful. Please address this issue publicly instead of asking me to continue in DM. (2/2)

  • ARUN_PRABAKARAN
    ArunPrabakaran Shanmugasundaram 🇮🇳 (@ARUN_PRABAKARAN) reported

    @reliancejio @JioGames Already Jio Games Subscription is priced on the higher side, now you have removed #RDR2 and #GTA5. Worst decision ever. This means the Reliance Group isn’t serious about the cloud gaming platform

  • HetulBhatt
    Hetul Bhatt (@HetulBhatt) reported

    @TRAI yes @reliancejio problems in my area.

  • ChhedaRia
    RIA CHHEDA (@ChhedaRia) reported

    @JioCare Please come and disconnect the service - my only request for Jio team now!

  • goutaman
    Goutama Nayak (@goutaman) reported

    Dear @JioCare, since you are unable to deliver my SIM even after 3 days, please cancel my order NO00015HVUOR and process my refund immediately. You are very fast at taking customers' money, but very slow at providing service. Pathetic experience. #Jio #Refund #badservices

  • MrVoicer
    Premnath D (@MrVoicer) reported

    @JioCare In DM, I have shared my Jio numbers, address with map link as well. Despite full 5G signal, internet speeds on our 10 Jio numbers in my family are consistently below 1 Mbps. We feel scammed due to this duopoly in Indian market. People are ripped off.

  • aftab73093
    Aftab Alam (@aftab73093) reported

    Hey @JioCare, this is extremely frustrating! 😡 I have complained 4 times already, and every single time I get a reply saying the issue is resolved. But in reality, neither has the network speed improved nor has the call buffering/dropping issue ended. Please fix this permanently

  • Gansam88
    यदुनाथ जवळकर पाटील 😎 (@Gansam88) reported

    @JioCare Dear Customer, This is to inform you that your JioFiber Service Request No. SR00003BVT6P for has been successfully processed. For any further support, please call us on 1800 896 9999. What is status my complaint no any one address since last 15 days very painful services