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Reliance Jio Outage Report in Guwahati, Kamrup Metropolitan, Assam

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Guwahati come from postal codes 781030 , 781040 , 781012 and 781031 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Guwahati, Assam

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Guwahati, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Reliance Jio

Reliance Jio is having issues since 06:30 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 60% Internet (60%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map Near Guwahati, Assam

The most recent Reliance Jio outage reports came from the following cities: Guwahati.

CityProblem TypeReport Time
Guwahati Phone 4 days ago
Guwahati Internet 10 days ago
Guwahati Internet 10 days ago
Guwahati Total Blackout 12 days ago
Guwahati Wi-fi 14 days ago
Guwahati Internet 16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Guwahati, Assam

Latest outage, problems and issue reports in Guwahati and nearby locations:

  • vivek_rajsingh
    Vivek RAJSINGH (@vivek_rajsingh) reported from Guwahati, Assam

    @JioCare @reliancejio I want to Port out, very bad network in post paid connection. Highly disappointed after porting in . Please allow me to port out . When i tried to port message it says have to wait 90 days can’t wait . Please please let me port out.

  • azizurrahman236
    Azizur Rahman (@azizurrahman236) reported from Guwahati, Assam

    @JioCare Please solve my problem

  • that_wacky_soul
    Puja Medhi (@that_wacky_soul) reported from Guwahati, Assam

    @JioCare Haven't received the refund for my jiofibre set-top box return. It's been 2 months and still no way to contact you guys! The refund was supposed to be automatic. Service Id: 300751097776 Can I expect any help! #JioFiber #jio

  • vishwamitra_srv
    Saurav Vishwamitra 🇮🇳 (@vishwamitra_srv) reported from Guwahati, Assam

    Day 4, still no resolution. No communication from @JioCare @reliancejio.

  • mebhaskardas
    Bhaskar Das (@mebhaskardas) reported from Guwahati, Assam

    @JioCare Been following up with a problem since May but no resolution everytime I raise a tweet your team just give a call give a apology and ask for more time... What excuse you have this time

  • Dbyajti45
    Dibyajyoti sahu (@Dbyajti45) reported from Guwahati, Assam

    @JioCare Sorry to say that the truth us that your service is still worst

  • mebhaskardas
    Bhaskar Das (@mebhaskardas) reported from Guwahati, Assam

    @JioCare Still need more time to resolve the issue?? Still waiting for refund since May

  • changemaker_24
    Change Maker (@changemaker_24) reported from Guwahati, Assam

    @reliancejio @JioCare @jio_internet What is going on in Guwahati, your marketing person takes installation amount without seeing possibility of installation. When it isn't done they done refund the money ? Please help before I drag that person to consumer court.

  • monaboraTOI
    Mona Bora (@monaboraTOI) reported from Guwahati, Assam

    Horrible customer service @reliancejio Internet issues in Guwahati with jiofibre for the past week. Have called many times, tickets raised but no solution. Just passing to third parties. Slack. Frustrating. Struggling to #WFH relying on @airtelindia hotspot.

  • BHASKAR25955370
    BHASKAR JYOTI (@BHASKAR25955370) reported from Guwahati, Assam

    @reliancejio @JioCare When will jio fibre be available at pin code 781023 your mobile network services at our locality is very poor to attend online classes and many students are suffering because of it , inspite of many complains no positive solution has been received

  • vivek_rajsingh
    Vivek RAJSINGH (@vivek_rajsingh) reported from Guwahati, Assam

    @airtelbank Don’t take stress, already port out to @reliancejio , and waiting other my 3 postpaid numbers also to port out, as soon as possible. You loose 4 postpaid numbers because of your ignorance. Happy losing customer. #loosersairtel

  • hridaysyam
    Hriday raj (@hridaysyam) reported from Guwahati, Assam

    @reliancejio @JioCare Hello Team, there is no one on your end who’s picking up the customer care phone or responding, it will be really kind of you to call back

  • vivek_rajsingh
    Vivek RAJSINGH (@vivek_rajsingh) reported from Guwahati, Assam

    @airtelbank Leave it you have not called despite giving alternate number is DM . I already submitted documents in @reliancejio @JioCare for porting. Enjoy ur service to yourself . Actually you people became arrogant due to huge customer base. But don’t be fooled. Everyone has there time.

  • rikichetia
    rikichetia (@rikichetia) reported from Guwahati, Assam

    @JioCare I have shared the details via DM however you guys should teach your team members how to talk. There behaviour sucks. After all it’s a service industry. It’s not like people do not have options.

  • DJagatsingh
    Dugar Jagatsingh (@DJagatsingh) reported from Guwahati, Assam

    @reliancejio How will get the knowledge of Jio Fibre AWAITING since more than Six months to GET preference use on Demo & operations manuals None to support in Guwahati Repeated requests even on Twitter several TIME Installed Camera But UNABLE Arrange CALLon +917670010007 to use Jio meet

  • vivek_rajsingh
    Vivek RAJSINGH (@vivek_rajsingh) reported from Guwahati, Assam

    @JioCare What happened no responce , issue my port out number or i will close this number

  • mayankagarwal79
    Mayank Agarwal (@mayankagarwal79) reported from Guwahati, Assam

    @JioCare This is what the jio service os all about. the representative committed on coming today for the fibre connection, he requested is to wait at home...now they dont even pick our call. Its better to think jio dont need more customers, we should shift to @airtelindia.

  • vishwamitra_srv
    Saurav Vishwamitra 🇮🇳 (@vishwamitra_srv) reported from Guwahati, Assam

    Day 6. Waiting for resolution. Even local operators offer a better resolution time then @JioCare

  • rakeshbajajca
    RAKESH BAJAJ (@rakeshbajajca) reported from Guwahati, Assam

    @reliancejio jio fibre is out of order for almost 15 days in this Month. Everytime I call ur helpline number they say it's a temporary outage & will be resolved in 2 hrs But 2 hrs is never over Neither they are willing to give me a complaint number. Plz look into this @DoT_India

  • Manaben94521963
    Manabendra Das (@Manaben94521963) reported from Guwahati, Assam

    @JioCare @reliancejio I have applied for a Jio Fiber connection and also paid my installation charge. But due to some technical issue from your side the installation had to be cancelled. But now I have not recieved the refund amount as already one week have passed.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • vipulmistry06
    Vipul B Mistry (@vipulmistry06) reported

    @reliancejio @JioCare actually it was my fault that I forgot that while Jio cannot provide better service in India, how come they can perform well internationally!!!!

  • steelBreezeMix
    Parth Gujar (@steelBreezeMix) reported

    @JioCare Hi Ashwini, please lets continue our conversation here itself. I think the above tweet was pretty self explanatory. What should the format of the message be to register a complaint with TRAI. I sent the message as shown but jio did not register the complaint.

  • debdeep46
    Debdeep Gupta (@debdeep46) reported

    My question to @reliancejio will you let me use internet after the due date for free? If not then why do I need to wait for so long when I had already paid? I have called the Jio fiber customer service team and the person asked me to wait for another 24hrs.

  • karanm1995
    karan manocha (@karanm1995) reported

    Why your service to worst @reliancejio, i order jio fiber today morning payment done booking and installation time is 16.35, now your people come to place and tell me we can't install your connection what the hell is going on😡

  • bikramksahu
    Bikram Kishore Sahu (@bikramksahu) reported

    @JioCare I had logged too many complaint towards the network related (speed and call drop)but no solution please any body help from jio my no is 9078153101

  • chandrabhan1729
    Chandrabhan Chaudhary (@chandrabhan1729) reported

    @JioCare @reliancejio why you people do sometimes nonsense things. Calling again and again from call center do you people think you have work and I don't ? Please let me know. Please behave your self to don't disturb your customer it's advise from customer.

  • ManojBajiya12
    Manoj Bajiya (ਮਨੋਜ) (@ManojBajiya12) reported

    @reliancejio I am trying 199 number to speak ur customer care person but ur system can't giving me option for this #reliancejio

  • ani2cool
    anirban dey (@ani2cool) reported

    @JioCare your executive doesn't have any knowledge and keep the call on waiting and no solution. Even though after multiple calls no solution yet. Horrible service

  • SHINDEROHIDAS3
    SHINDE ROHIDAS (@SHINDEROHIDAS3) reported

    @reliancejio @JioSaavn Very bad network

  • itsrohitchouhan
    Rohit Chouhan (@itsrohitchouhan) reported

    @JioCare I did, but its saying no service in my area! but I need fiber urgently.