Reliance Jio Outage Report in Guwahati, Kamrup Metropolitan, Assam

Problems in the last 24 hours in Guwahati, Assam

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Guwahati, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

• Internet (60%)
• Wi-fi (15%)
• Phone (12%)
• Total Blackout (10%)
• E-mail (3%)
• TV (1%)

Live Outage Map Near Guwahati, Assam

The most recent Reliance Jio outage reports came from the following cities: Guwahati.

City	Problem Type	Report Time
Guwahati	Phone	3 days ago
Guwahati	Internet	9 days ago
Guwahati	Internet	9 days ago
Guwahati	Total Blackout	11 days ago
Guwahati	Wi-fi	14 days ago
Guwahati	Internet	15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Guwahati, Assam

Latest outage, problems and issue reports in Guwahati and nearby locations:

• 
  Manabendra Das (@Manaben94521963) reported 11 minutes ago from Guwahati, Assam

  @JioCare @reliancejio I have applied for a Jio Fiber connection and also paid my installation charge. But due to some technical issue from your side the installation had to be cancelled. But now I have not recieved the refund amount as already one week have passed.

• 
  rikichetia (@rikichetia) reported 11 minutes ago from Guwahati, Assam

  @JioCare I have shared the details via DM however you guys should teach your team members how to talk. There behaviour sucks. After all it’s a service industry. It’s not like people do not have options.

• 
  Bhaskar Das (@mebhaskardas) reported 12 minutes ago from Guwahati, Assam

  @JioCare Still need more time to resolve the issue?? Still waiting for refund since May

• 
  Puja Medhi (@that_wacky_soul) reported 17 minutes ago from Guwahati, Assam

  @JioCare Haven't received the refund for my jiofibre set-top box return. It's been 2 months and still no way to contact you guys! The refund was supposed to be automatic. Service Id: 300751097776 Can I expect any help! #JioFiber #jio

• 
  Mona Bora (@monaboraTOI) reported 17 minutes ago from Guwahati, Assam

  Horrible customer service @reliancejio Internet issues in Guwahati with jiofibre for the past week. Have called many times, tickets raised but no solution. Just passing to third parties. Slack. Frustrating. Struggling to #WFH relying on @airtelindia hotspot.

• 
  Saurav Vishwamitra 🇮🇳 (@vishwamitra_srv) reported 17 minutes ago from Guwahati, Assam

  @JioCare why is it so ridicously difficult to raise a service request in the my jio app.

• 
  Mayank Agarwal (@mayankagarwal79) reported 19 minutes ago from Guwahati, Assam

  @JioCare This is what the jio service os all about. the representative committed on coming today for the fibre connection, he requested is to wait at home...now they dont even pick our call. Its better to think jio dont need more customers, we should shift to @airtelindia.

• 
  Dibyajyoti sahu (@Dbyajti45) reported 24 minutes ago from Guwahati, Assam

  @JioCare Sorry to say that the truth us that your service is still worst

• 
  Vivek RAJSINGH (@vivek_rajsingh) reported 26 minutes ago from Guwahati, Assam

  @JioCare What happened no responce , issue my port out number or i will close this number

• 
  Saurav Vishwamitra 🇮🇳 (@vishwamitra_srv) reported 29 minutes ago from Guwahati, Assam

  Day 6. Waiting for resolution. Even local operators offer a better resolution time then @JioCare

• 
  Dugar Jagatsingh (@DJagatsingh) reported 29 minutes ago from Guwahati, Assam

  @reliancejio How will get the knowledge of Jio Fibre AWAITING since more than Six months to GET preference use on Demo & operations manuals None to support in Guwahati Repeated requests even on Twitter several TIME Installed Camera But UNABLE Arrange CALLon +917670010007 to use Jio meet

• 
  Change Maker (@changemaker_24) reported 32 minutes ago from Guwahati, Assam

  @reliancejio @JioCare @jio_internet What is going on in Guwahati, your marketing person takes installation amount without seeing possibility of installation. When it isn't done they done refund the money ? Please help before I drag that person to consumer court.

• 
  BHASKAR JYOTI (@BHASKAR25955370) reported 34 minutes ago from Guwahati, Assam

  @reliancejio @JioCare When will jio fibre be available at pin code 781023 your mobile network services at our locality is very poor to attend online classes and many students are suffering because of it , inspite of many complains no positive solution has been received

• 
  Saurav Vishwamitra 🇮🇳 (@vishwamitra_srv) reported 39 minutes ago from Guwahati, Assam

  Day 4, still no resolution. No communication from @JioCare @reliancejio.

• 
  Vivek RAJSINGH (@vivek_rajsingh) reported 42 minutes ago from Guwahati, Assam

  @JioCare @reliancejio I want to Port out, very bad network in post paid connection. Highly disappointed after porting in . Please allow me to port out . When i tried to port message it says have to wait 90 days can’t wait . Please please let me port out.

• 
  Hriday raj (@hridaysyam) reported 44 minutes ago from Guwahati, Assam

  @reliancejio @JioCare Hello Team, there is no one on your end who’s picking up the customer care phone or responding, it will be really kind of you to call back

• 
  Bhaskar Das (@mebhaskardas) reported 47 minutes ago from Guwahati, Assam

  @JioCare Been following up with a problem since May but no resolution everytime I raise a tweet your team just give a call give a apology and ask for more time... What excuse you have this time

• 
  Azizur Rahman (@azizurrahman236) reported 48 minutes ago from Guwahati, Assam

  @JioCare Please solve my problem

• 
  Vivek RAJSINGH (@vivek_rajsingh) reported 49 minutes ago from Guwahati, Assam

  @airtelbank Don’t take stress, already port out to @reliancejio , and waiting other my 3 postpaid numbers also to port out, as soon as possible. You loose 4 postpaid numbers because of your ignorance. Happy losing customer. #loosersairtel

• 
  RAKESH BAJAJ (@rakeshbajajca) reported 49 minutes ago from Guwahati, Assam

  @reliancejio jio fibre is out of order for almost 15 days in this Month. Everytime I call ur helpline number they say it's a temporary outage & will be resolved in 2 hrs But 2 hrs is never over Neither they are willing to give me a complaint number. Plz look into this @DoT_India

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Goutham Penumallu (@GouthamPenumal1) reported 4 minutes ago

  @JioCare Why my installation was delayed. I did not got proper responses from the technicians. Neither the customer support. For taking connection requests you call multiple times and visit our places. When it comes to connection takes ages.

• 
  Satpreet Singh (@sat_pweet) reported 5 minutes ago

  So @reliancejio @JioCare STOP CALLING YOURSELF A DIGITAL COMPANY, what digital life are you promoting. You are asking customer to visit store for refund of an amount that was paid digitally. Welcome to 1950s. So technically you are a undigital Grameen service provider... Contd

• 
  Shubham Kumar (@Shubham78bgp) reported 5 minutes ago

  now 24 hours completed and still no internet and also complaining since 24 hours but didnt get any response from customer care either call or twitter handle so now please tell me method to cancel my broadband connection @Airtel_Presence i will look for @reliancejio

• 
  Kunal Agarwal (@KunalAg84553316) reported 6 minutes ago

  @JioCare @reliancejio seems like u hav put up a gud scam. Not replying on customer queries. Training jio executives to tell lie. What a scam !

• 
  Vishal Kanodia (@VishalKanodia10) reported 9 minutes ago

  @JioCare I have been requesting to resolve my installation issue at this forum as well but all my request has fallen into deaf hear. What a bad service @reliancejio. Your on field persons are not helping you.

• 
  S Dinachandra (@S_Dinachandra) reported 10 minutes ago

  @JioCare HI! I've been complaining since 2017 for internet and call issues in my area and still there is issues. We paid the same rates like others do and these is the service we get. Please do your fcking job sincerely and we'll fcking do the recharge or pay the postpaid bill.

• 
  Hirok Jyoti Mahanta (@hirok_official) reported 11 minutes ago

  After so many calls to customer care my issue is still not resolved. Very much disappointed with Jio fiber services. #poorjiofibre @JioCare @reliancejio

• 
  Mamta (@Mamta17802649) reported 12 minutes ago

  @JioCare almost 20 days since I requested disconnection..a new service request every day,finally got a msg my complaint is closed..u r making sure device is not collected in 60 days to avoid total refund..disgusting

• 
  Satpreet Singh (@sat_pweet) reported 16 minutes ago

  Worst part is @JioCare asks me 2 go physicaly 2 the JioPoint store attachd 2 that sales executive 2 collect refund. Is this a joke, r u living in 1950s. Ur sales agent came to my home for SIM activation, i made an online payment & for refund u asking me to go to the store.. contd

• 
  Satpreet Singh (@sat_pweet) reported 17 minutes ago

  @JioCare after multiple folow ups, u hav agn raisd another tkt SR00001BNMGW (been 20 days nw). Earnest request, don't close this until i cnfrm satisfactory resolution, FYI thats hw customer service tkts work acros industry . Don't try 2 show good TAT KPIs by blindly closing tkts