Reliance Jio Outage in Guwahati, Kamrup Metropolitan, Assam

@JioCare Hey Jio.! Our Jio Fiber is out for a month due to Router issue as implied by your service man. They say that router needs to be replaced but there was no response from your side and we tried calling your service man too but ended up with sarcasm call jio care.!

@reliancejio Jio's network is very bad, please fix it in our area,

@reliancejio has been regularly increasing it's rates leaving customers with no options to shift to other telecom providers as most of the them are having tower issues now since the advent of @reliancejio . Service of Jio is good but it has become too expensive now.

@reliancejio Plans like Rs 719 for 84 days validity is total exploitation of the customer.A company that charged a mere 200-300/- for the same 84 days validity now shooting it's price up to 719/- is a clear case of leveraging market Monopoly.@AshwiniVaishnaw

@JioCare Improve your services in my location otherwise we have to choose other network. Pin:781104

After spending thousands of money I am getting poor internet. I am going to port JioSim @JioCare or break the simcard 😡😡

Extremely unprofessional attitude of @JioFiberVoice service managers to install a new fiber connection. Such hilarious excuses for postponement. Everyone including customer desk is helpless other than to give false assurances. @reliancejio @JioCare

@sunchuravi @JioCare @jagograhakjago GREAT prestigious organizations Only assume assurance messages No problems solutions Call center not having seniors presence CARE of customers avoiding ONLY Jago CARE

@JioCare @shardenedu GREAT Assuring on assumptions but no solution Simply wastage of Energy Need control by senior management OFFICIAL to CARE prestigious positions of the Reliance Can it GET eye of management All is NEED of HOURS

@JioCare Still no progress. Only word commintments going on. Very disgusting service from your end.

@JioCare Can you please response to the issues of problems solution

@JioCare Great happy feeling & thinking All the desired issues are clear for the desired experience of hours Only unnecessary assume assurance One year rembrance ceremony overview Ask senior officials to get call to discuss discovered Jio # +917002943548 It's now need of hour

@JioCare @reliancejio my plan is supposed to end on 29th and time wise till 11:59 PM it is 29th as show over app but it ended before due time. Why are they playing cheap game. Need a response ASAP. @consumerforum_ please help (2/2) Attached SS in (1/2) tweet

@JioCare I do have a Jio Fiber enabled landline phone. Recently there's been frequent call drops. Who and where to complaint? Please help.

@JioCare well your WhatsApp helpline doesn't have answer to my query. Can u help me with a contact number. Tired of chatting with the bots. Need to speak with a person

@reliancejio fiber number 03613526442. Paying for services can't use. After sales service pathetic. +91 70029 93796 your representative has stopped answering my calls. Discovery not working. Not sign of universal and lions gate app. Kindly do the needful

@JioCare Stop sending me your default templates...you have ZERO process knowledge and give me a date you would EXPECT my resolution to happen

@JioCare I will wait till 21st May 2022. Either my issue is resolved or you arrange a disconnection of my device/will throw it and replace with Airtel 5G. I am shocked to see the same response template time and again. Do you guys even know to act emphatic???

@JioCare Where is the engineer??????? Please do not test my patience. I have already lost many days of my job because of your poor service.

@JioCare I need the engineer today and keep your false promises within your company. If i do not see the engineer today and resolve my issue, i will throw away your router out of my balcony. Also compensation is to be made for my 3days work loss.

@JioCare Jio Fiber No. 0291-3551731 not working from Saturday. No response till now. Engineers not picking calls as trying them from last 2 days but either call is cut or only ringing. Customer service of Reliance group is getting worsened.

@JioCare Service of @reliancejio is very dull

@JioCare Ok let's see when you fix the issue and get back to me

@JioCare No use of chat because you also repeat same line our team will reach soon . This is my last after that my company will take help from Consumer court.

@JioCare Hi team, your 198 complaint number team is not able to resolve my issue. I am not able to call to specific landline numbers like 08033554639, 02033554639, 04033554639, 04433554639, etc. These are all Infosys office number. Plz call me to discuss.

@JioCare @reliancejio Best thing to hear from the representative named Bomkash that we have more customers than other ISP so we cannot fulfill deadlines or show up on the appointment time and dates and then hanging up lines. This is kind of service jio offers to its customers??

@reliancejio @JioCare My office WiFi is not working. Your customer care is saying that they will repair it tommorow. Hum tab tak office me kya kare?? @airtelindia lagwa le

@JioCare How much patience are you expecting from me? 10th appointment missed. Worst ever experience with Jio. Pathetic service 🙄

@JioCare false promises, lies and phone calls ignored by your so called engineer for 2 days only to be told that the connection can not be given. You collect the money promptly on the same day but to cancel and refund, it takes 14 days??? Don’t you think this is ridiculous.

@JioCare Still No Resolution provided and the sales person is not picking my calls. No technician is assigned