Reliance Jio Outage Report in Guwahati, Kamrup Metropolitan, Assam
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Guwahati come from postal codes 781030, 781040 and 781012.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Guwahati, Assam
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Guwahati and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 17: Problems at Reliance Jio
Reliance Jio is having issues since 05:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (10%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Guwahati, Kamrup Metropolitan, Assam
The most recent Reliance Jio outage reports came from the following cities: Guwahati.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Phone | ||
| Wi-fi | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Guwahati, Assam
Latest outage, problems and issue reports in Guwahati and nearby locations:
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BHASKAR JYOTI
(@BHASKAR25955370) reported
from
Guwahati, Assam
@reliancejio @JioCare When will jio fibre be available at pin code 781023 your mobile network services at our locality is very poor to attend online classes and many students are suffering because of it , inspite of many complains no positive solution has been received
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Dugar Jagatsingh
(@DJagatsingh) reported
from
Guwahati, Assam
@reliancejio How will get the knowledge of Jio Fibre AWAITING since more than Six months to GET preference use on Demo & operations manuals None to support in Guwahati Repeated requests even on Twitter several TIME Installed Camera But UNABLE Arrange CALLon +917670010007 to use Jio meet
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Bhaskar Das
(@mebhaskardas) reported
from
Guwahati, Assam
@JioCare Still need more time to resolve the issue?? Still waiting for refund since May
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Bhaskar Das
(@mebhaskardas) reported
from
Guwahati, Assam
@JioCare Been following up with a problem since May but no resolution everytime I raise a tweet your team just give a call give a apology and ask for more time... What excuse you have this time
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Saurav Vishwamitra 🇮🇳
(@vishwamitra_srv) reported
from
Guwahati, Assam
@JioCare why is it so ridicously difficult to raise a service request in the my jio app.
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Change Maker
(@changemaker_24) reported
from
Guwahati, Assam
@reliancejio @JioCare @jio_internet What is going on in Guwahati, your marketing person takes installation amount without seeing possibility of installation. When it isn't done they done refund the money ? Please help before I drag that person to consumer court.
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Puja Medhi
(@that_wacky_soul) reported
from
Guwahati, Assam
@JioCare Haven't received the refund for my jiofibre set-top box return. It's been 2 months and still no way to contact you guys! The refund was supposed to be automatic. Service Id: 300751097776 Can I expect any help! #JioFiber #jio
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Mona Bora
(@monaboraTOI) reported
from
Guwahati, Assam
Horrible customer service @reliancejio Internet issues in Guwahati with jiofibre for the past week. Have called many times, tickets raised but no solution. Just passing to third parties. Slack. Frustrating. Struggling to #WFH relying on @airtelindia hotspot.
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Vivek RAJSINGH
(@vivek_rajsingh) reported
from
Guwahati, Assam
@JioCare @reliancejio I want to Port out, very bad network in post paid connection. Highly disappointed after porting in . Please allow me to port out . When i tried to port message it says have to wait 90 days can’t wait . Please please let me port out.
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Hriday raj
(@hridaysyam) reported
from
Guwahati, Assam
@reliancejio @JioCare Hello Team, there is no one on your end who’s picking up the customer care phone or responding, it will be really kind of you to call back
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Azizur Rahman
(@azizurrahman236) reported
from
Guwahati, Assam
@JioCare Please solve my problem
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RAKESH BAJAJ
(@rakeshbajajca) reported
from
Guwahati, Assam
@reliancejio jio fibre is out of order for almost 15 days in this Month. Everytime I call ur helpline number they say it's a temporary outage & will be resolved in 2 hrs But 2 hrs is never over Neither they are willing to give me a complaint number. Plz look into this @DoT_India
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Dibyajyoti sahu
(@Dbyajti45) reported
from
Guwahati, Assam
@JioCare Sorry to say that the truth us that your service is still worst
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Saurav Vishwamitra 🇮🇳
(@vishwamitra_srv) reported
from
Guwahati, Assam
Day 4, still no resolution. No communication from @JioCare @reliancejio.
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Mayank Agarwal
(@mayankagarwal79) reported
from
Guwahati, Assam
@JioCare This is what the jio service os all about. the representative committed on coming today for the fibre connection, he requested is to wait at home...now they dont even pick our call. Its better to think jio dont need more customers, we should shift to @airtelindia.
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Vineet Kumar Agarwal
(@CAVineet2) reported
from
Guwahati, Assam
@JioCare Your sales person and your technician told me to redeem the voucher of one month free subscription of data and already shown me method to redeem, and never told me to opt or pay for recharge. Now you have changed voice and telling this is ott voucher?
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Vineet Kumar Agarwal
(@CAVineet2) reported
from
Guwahati, Assam
@JioCare Your sales person and your technician told me to redeem the voucher of one month free subscription of data and already shown me method to redeem, and never told me to opt or pay for recharge. Now you have changed voice and telling this is ott voucher?
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Vivek RAJSINGH
(@vivek_rajsingh) reported
from
Guwahati, Assam
@JioCare What happened no responce , issue my port out number or i will close this number
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Saurav Vishwamitra 🇮🇳
(@vishwamitra_srv) reported
from
Guwahati, Assam
Day 6. Waiting for resolution. Even local operators offer a better resolution time then @JioCare
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Manabendra Das
(@Manaben94521963) reported
from
Guwahati, Assam
@JioCare @reliancejio I have applied for a Jio Fiber connection and also paid my installation charge. But due to some technical issue from your side the installation had to be cancelled. But now I have not recieved the refund amount as already one week have passed.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Manik puri
(@Manikpuri8) reported
Trying from 3 days reinstalling of my jio fiber to new location. Just getting new dates and slots but no engineer comes for the installation. Don’t get jio signal can’t use fiber. Pathetic service @JioCare
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Ashish LODHA
(@AshishL41923523) reported
@reliancejio your sales Team and Installation guys both don't know even your plans and tariffs and confused and they just ask lena hai toh lelo This is our second worst experience with jio. my number is 9819830905
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Anoop P K
(@AnoopPK87709119) reported
@Airtel_Presence no response in my complaint regarding call drop and network coverage.. please look into this.. I know you are not going to reply.. now finally time to port to jio how that sounds ? @JioCare @reliancejio
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Dhiraj
(@kaii0_0) reported
@JioCare I have replied to you over DM . These issues are happening frequently these days! What's the issue at your hub ?
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Sai
(@Saikumar_011) reported
@JioCare I've been through this already, you guys have choked network with dumping subscribers. Where we are facing call drop issues at most densely places/Crap voice quality during rains/ Unstable data speeds. Once this fixed, I'll think about Jio! Jio was good from 09/16 until 11/19.
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Tarun Patel
(@Patelboy90) reported
@JioCare how to talk customer care it's to difficult to call
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CALM मनुष्य
(@CalmAadmi) reported
Hey @JioCare, your software has a glitch. Not able to "Activate" the "Queued" plans seen in the account. As usual, it's extremely difficult to let this be known to your customer care guys. I am stuck with no internet on a device because of this
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Ivran Ali
(@__ivru__11) reported
@JioCare Thank you for the reply. fix it quickly, we are facing this problem onwards 3-4 years n we are waiting for your response regarding this problem as possibly soon. n please share the solution about this problem with us..🙏
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Dr Manik puri
(@Manikpuri8) reported
Trying from 3 days reinstalling of my jio fiber to new location. Just getting new dates and slots but no engineer comes for the installation. Don’t get jio signal can’t use fiber. Pathetic serive @JioCare
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Yasir Bilal
(@yasirbilaal) reported
hello @ViCustomerCare it's been 4 days. I don't have any network on my phone. I've been continuously tweeting. Nobody is bothered to listen to it. Why the hell did I opted Vi. @JioCare @airtelindia any options to switch to your network. I need resolutions ASAP