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Reliance Jio Outage Report in Guwahati, Kamrup Metropolitan, Assam

Why is my Reliance Jio service not working?

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The latest reports from users having issues in Guwahati come from postal codes 781030 , 781040 , 781012 and 781031 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Guwahati, Assam

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Guwahati, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 60% Internet (60%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map Near Guwahati, Assam

The most recent Reliance Jio outage reports came from the following cities: Guwahati.

CityProblem TypeReport Time
Guwahati Phone 3 days ago
Guwahati Internet 9 days ago
Guwahati Internet 9 days ago
Guwahati Total Blackout 11 days ago
Guwahati Wi-fi 14 days ago
Guwahati Internet 15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Guwahati, Assam

Latest outage, problems and issue reports in Guwahati and nearby locations:

  • Manaben94521963
    Manabendra Das (@Manaben94521963) reported from Guwahati, Assam

    @JioCare @reliancejio I have applied for a Jio Fiber connection and also paid my installation charge. But due to some technical issue from your side the installation had to be cancelled. But now I have not recieved the refund amount as already one week have passed.

  • rikichetia
    rikichetia (@rikichetia) reported from Guwahati, Assam

    @JioCare I have shared the details via DM however you guys should teach your team members how to talk. There behaviour sucks. After all it’s a service industry. It’s not like people do not have options.

  • mebhaskardas
    Bhaskar Das (@mebhaskardas) reported from Guwahati, Assam

    @JioCare Still need more time to resolve the issue?? Still waiting for refund since May

  • that_wacky_soul
    Puja Medhi (@that_wacky_soul) reported from Guwahati, Assam

    @JioCare Haven't received the refund for my jiofibre set-top box return. It's been 2 months and still no way to contact you guys! The refund was supposed to be automatic. Service Id: 300751097776 Can I expect any help! #JioFiber #jio

  • monaboraTOI
    Mona Bora (@monaboraTOI) reported from Guwahati, Assam

    Horrible customer service @reliancejio Internet issues in Guwahati with jiofibre for the past week. Have called many times, tickets raised but no solution. Just passing to third parties. Slack. Frustrating. Struggling to #WFH relying on @airtelindia hotspot.

  • vishwamitra_srv
    Saurav Vishwamitra 🇮🇳 (@vishwamitra_srv) reported from Guwahati, Assam

    @JioCare why is it so ridicously difficult to raise a service request in the my jio app.

  • mayankagarwal79
    Mayank Agarwal (@mayankagarwal79) reported from Guwahati, Assam

    @JioCare This is what the jio service os all about. the representative committed on coming today for the fibre connection, he requested is to wait at home...now they dont even pick our call. Its better to think jio dont need more customers, we should shift to @airtelindia.

  • Dbyajti45
    Dibyajyoti sahu (@Dbyajti45) reported from Guwahati, Assam

    @JioCare Sorry to say that the truth us that your service is still worst

  • vivek_rajsingh
    Vivek RAJSINGH (@vivek_rajsingh) reported from Guwahati, Assam

    @JioCare What happened no responce , issue my port out number or i will close this number

  • vishwamitra_srv
    Saurav Vishwamitra 🇮🇳 (@vishwamitra_srv) reported from Guwahati, Assam

    Day 6. Waiting for resolution. Even local operators offer a better resolution time then @JioCare

  • DJagatsingh
    Dugar Jagatsingh (@DJagatsingh) reported from Guwahati, Assam

    @reliancejio How will get the knowledge of Jio Fibre AWAITING since more than Six months to GET preference use on Demo & operations manuals None to support in Guwahati Repeated requests even on Twitter several TIME Installed Camera But UNABLE Arrange CALLon +917670010007 to use Jio meet

  • changemaker_24
    Change Maker (@changemaker_24) reported from Guwahati, Assam

    @reliancejio @JioCare @jio_internet What is going on in Guwahati, your marketing person takes installation amount without seeing possibility of installation. When it isn't done they done refund the money ? Please help before I drag that person to consumer court.

  • BHASKAR25955370
    BHASKAR JYOTI (@BHASKAR25955370) reported from Guwahati, Assam

    @reliancejio @JioCare When will jio fibre be available at pin code 781023 your mobile network services at our locality is very poor to attend online classes and many students are suffering because of it , inspite of many complains no positive solution has been received

  • vishwamitra_srv
    Saurav Vishwamitra 🇮🇳 (@vishwamitra_srv) reported from Guwahati, Assam

    Day 4, still no resolution. No communication from @JioCare @reliancejio.

  • vivek_rajsingh
    Vivek RAJSINGH (@vivek_rajsingh) reported from Guwahati, Assam

    @JioCare @reliancejio I want to Port out, very bad network in post paid connection. Highly disappointed after porting in . Please allow me to port out . When i tried to port message it says have to wait 90 days can’t wait . Please please let me port out.

  • hridaysyam
    Hriday raj (@hridaysyam) reported from Guwahati, Assam

    @reliancejio @JioCare Hello Team, there is no one on your end who’s picking up the customer care phone or responding, it will be really kind of you to call back

  • mebhaskardas
    Bhaskar Das (@mebhaskardas) reported from Guwahati, Assam

    @JioCare Been following up with a problem since May but no resolution everytime I raise a tweet your team just give a call give a apology and ask for more time... What excuse you have this time

  • azizurrahman236
    Azizur Rahman (@azizurrahman236) reported from Guwahati, Assam

    @JioCare Please solve my problem

  • vivek_rajsingh
    Vivek RAJSINGH (@vivek_rajsingh) reported from Guwahati, Assam

    @airtelbank Don’t take stress, already port out to @reliancejio , and waiting other my 3 postpaid numbers also to port out, as soon as possible. You loose 4 postpaid numbers because of your ignorance. Happy losing customer. #loosersairtel

  • rakeshbajajca
    RAKESH BAJAJ (@rakeshbajajca) reported from Guwahati, Assam

    @reliancejio jio fibre is out of order for almost 15 days in this Month. Everytime I call ur helpline number they say it's a temporary outage & will be resolved in 2 hrs But 2 hrs is never over Neither they are willing to give me a complaint number. Plz look into this @DoT_India

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • GouthamPenumal1
    Goutham Penumallu (@GouthamPenumal1) reported

    @JioCare Why my installation was delayed. I did not got proper responses from the technicians. Neither the customer support. For taking connection requests you call multiple times and visit our places. When it comes to connection takes ages.

  • sat_pweet
    Satpreet Singh (@sat_pweet) reported

    So @reliancejio @JioCare STOP CALLING YOURSELF A DIGITAL COMPANY, what digital life are you promoting. You are asking customer to visit store for refund of an amount that was paid digitally. Welcome to 1950s. So technically you are a undigital Grameen service provider... Contd

  • Shubham78bgp
    Shubham Kumar (@Shubham78bgp) reported

    now 24 hours completed and still no internet and also complaining since 24 hours but didnt get any response from customer care either call or twitter handle so now please tell me method to cancel my broadband connection @Airtel_Presence i will look for @reliancejio

  • KunalAg84553316
    Kunal Agarwal (@KunalAg84553316) reported

    @JioCare @reliancejio seems like u hav put up a gud scam. Not replying on customer queries. Training jio executives to tell lie. What a scam !

  • VishalKanodia10
    Vishal Kanodia (@VishalKanodia10) reported

    @JioCare I have been requesting to resolve my installation issue at this forum as well but all my request has fallen into deaf hear. What a bad service @reliancejio. Your on field persons are not helping you.

  • S_Dinachandra
    S Dinachandra (@S_Dinachandra) reported

    @JioCare HI! I've been complaining since 2017 for internet and call issues in my area and still there is issues. We paid the same rates like others do and these is the service we get. Please do your fcking job sincerely and we'll fcking do the recharge or pay the postpaid bill.

  • hirok_official
    Hirok Jyoti Mahanta (@hirok_official) reported

    After so many calls to customer care my issue is still not resolved. Very much disappointed with Jio fiber services. #poorjiofibre @JioCare @reliancejio

  • Mamta17802649
    Mamta (@Mamta17802649) reported

    @JioCare almost 20 days since I requested disconnection..a new service request every day,finally got a msg my complaint is closed..u r making sure device is not collected in 60 days to avoid total refund..disgusting

  • sat_pweet
    Satpreet Singh (@sat_pweet) reported

    Worst part is @JioCare asks me 2 go physicaly 2 the JioPoint store attachd 2 that sales executive 2 collect refund. Is this a joke, r u living in 1950s. Ur sales agent came to my home for SIM activation, i made an online payment & for refund u asking me to go to the store.. contd

  • sat_pweet
    Satpreet Singh (@sat_pweet) reported

    @JioCare after multiple folow ups, u hav agn raisd another tkt SR00001BNMGW (been 20 days nw). Earnest request, don't close this until i cnfrm satisfactory resolution, FYI thats hw customer service tkts work acros industry . Don't try 2 show good TAT KPIs by blindly closing tkts