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Reliance Jio outages and service status in Guwahati, Assam

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Guwahati, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 9, 9:51 PM GMT+5:30.
  • 76% Internet (76%)
  • 13% Wi-fi (13%)
  • 4% Total Blackout (4%)
  • 4% Phone (4%)
  • 2% E-mail (2%)

The latest reports from users having issues in Guwahati come from postal codes 781030 , 781040 , 781012 , 781002 , 781017 and 781031 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Guwahati, Assam

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Guwahati, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 9: Problems at Reliance Jio

Reliance Jio is having issues since 05:30 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Guwahati, Assam

The most recent Reliance Jio outage reports came from the following cities: Guwahati.

CityProblem TypeReport Time
Guwahati Internet 1 hour ago
Guwahati Internet 1 day ago
Guwahati Internet 1 day ago
Guwahati E-mail 2 days ago
Guwahati Internet 2 days ago
Guwahati Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Guwahati, Assam

Latest outage, problems and issue reports in Guwahati and nearby locations:

  • dixit771
    Vibhuti Narayan Dixit (@dixit771) reported from Guwahati, Assam

    @reliancejio @JioCare My phone has left somewhere and I am not at that place for next 6 Days and I don't want to miss my phone calls, is it possible to divert all the call at my another number? Please help it's really urgent.

  • vivsingh7
    viv singh (@vivsingh7) reported from Guwahati, Assam

    @jiofiber @reliancejio @JioCare i have never experienced this type of customer service ever how jio provide to people. I need a technician coming to home today before 12pm take your equipment and refund my money back. I'm very disappointed with jio fiber service

  • KhagenGogoi15
    ☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam

    @reliancejio @JioCare You got people with false commitments in customer support, irresponsible field techs & ill mannered office staff in service centre at Agni Tower, Garchuk, Guwahati. My CO number for the router arrived and no one ever called to pick up. Shame on you guys👎

  • SamuelDas1
    Sam (@SamuelDas1) reported from Guwahati, Assam

    @JioCare Last 5 days I've been requesting Jio Fiber personnel at Silchar Assam to install landline against 3842 353693, they keep changing dates, no action. Very, very, very poor service at Silchar, Assam. @reliancejio

  • deerghayu23
    Deerghayu Phukan (@deerghayu23) reported from Guwahati, Assam

    @JioCare On 27/01/2022 i got a call from one of your service engineer having phone number 9864213139 stated as they will come for installation on 28/01/2022 but they didn't visit on that date. To be continued...

  • DKSHARM26886735
    Deepak Sharma (@DKSHARM26886735) reported from Tokradia, Assam

    You people westing the time no any concern related to customer issues ? 4g network does not work well indoors. @reliancejio @JioCare

  • Sonupratapsharm
    Sonu Pratap Sharma | Official | (@Sonupratapsharm) reported from Guwahati, Assam

    @ViCustomerCare #Vodafonedown Network Down 👇 in Guwahati City. unable to make Calls and Access Internet. Tweeting now from @JioCare WiFi.

  • hoque_inam
    Inamul Hoque🇮🇳🇮🇳 (@hoque_inam) reported from Guwahati, Assam

    @reliancejio Hello 👋 I am a Jio user , My device 5G and i also give letest version update in my device. There is a big problem, why my connection not available for 5G? Please give me answer.

  • Harekri44523076
    Harekrishna Mandal (@Harekri44523076) reported from North Guwāhāti, Assam

    @reliancejio Why u called it 4g?? Slowest network ever. I can't use 0.5 gb of my 2.5 gb plan , and this condition happened in one of the prime location of India IIT GUWAHATI all users here survive with same problem. Plz before update anything update your infrastructure.shame

  • dutta_shresth
    shresth krishnan dutta (@dutta_shresth) reported from Guwahati, Assam

    @reliancejio has been regularly increasing it's rates leaving customers with no options to shift to other telecom providers as most of the them are having tower issues now since the advent of @reliancejio . Service of Jio is good but it has become too expensive now.

  • DJagatsingh
    Dugar Jagatsingh (@DJagatsingh) reported from Guwahati, Assam

    @JioCare @kadam_ra01 Not installation charges it's Security refund due to not continuing Installation changes never refunded Even it's get BACK security deposit in Jio Fibre easily Try on to GET refunded Rs 1,000 It's YOUR duty to chase regularly

  • dutta_shresth
    shresth krishnan dutta (@dutta_shresth) reported from Guwahati, Assam

    @reliancejio Plans like Rs 719 for 84 days validity is total exploitation of the customer.A company that charged a mere 200-300/- for the same 84 days validity now shooting it's price up to 719/- is a clear case of leveraging market Monopoly.@AshwiniVaishnaw

  • MANISHC12674761
    MANISH CHAKRAVARTY (@MANISHC12674761) reported from Guwahati, Assam

    @reliancejio jio fibre service is very poor

  • jayantmohta
    Jayant Mohta (@jayantmohta) reported from Guwahati, Assam

    @JioCare @reliancejio hi had dm’ed certain details wrt to my query on Monday ie 06/02/2023 still waiting for resolution.

  • AVISH6K
    Avishek Saikia (@AVISH6K) reported from Guwahati, Assam

    @reliancejio can you look into my issues. No wander u take payments in advance and we pay to watch nothing. Issue with jio fibre

  • pyro_manjeet
    Manjeet Banerjee (@pyro_manjeet) reported from Guwahati, Assam

    What’s happening with the @reliancejio network…. Need assistance with my #iphone12 Esim

  • KhagenGogoi15
    ☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam

    @JioCare Where is the engineer??????? Please do not test my patience. I have already lost many days of my job because of your poor service.

  • 54J4D
    54ว4刀 (@54J4D) reported from Tokradia, Assam

    @JioCare @reliancejio No network dor more than 15 minutes??? Location 4Q9G+8VG

  • subhankar29
    subhankar (@subhankar29) reported from Guwahati, Assam

    @JioCare @reliancejio pathetic service as I was hearing from people, two days wifi gone no one bothers to my complaint, a big thanks 🙏 complaint number SR00001DW17S

  • AVISH6K
    Avishek Saikia (@AVISH6K) reported from Guwahati, Assam

    @reliancejio fiber number 03613526442. Paying for services can't use. After sales service pathetic. +91 70029 93796 your representative has stopped answering my calls. Discovery not working. Not sign of universal and lions gate app. Kindly do the needful

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • parth_bagtharia
    Parth Bagtharia (@parth_bagtharia) reported

    @JioCare @JioCare it hasn't rained a single drop since the last 2 days. There's no water logging anywhere in the vicinity. Please clarify what is causing the service disruption and how long it will take to be fixed? I am having to pay for additional data every day due to the WiFi loss.

  • VikramJ0611
    Vikram06 (@VikramJ0611) reported

    @JioCare Durgesh, do you really get paid for displaying such stupidity? I'm available, your technician is not available - are you understanding this basic thing here durgesh? Is it some joke going on in the name of service durgesh??

  • Salaar_prabha
    Mani Prabhas (@Salaar_prabha) reported

    @JioCare @JIOAIRFIBERIN its so frustrating. this is a pathetic policy to make it harder for user to cancel a connection why is there no option for talking with customer representative? what is the use of app if it doesnt give cancel option? even IVR doesnt give cancel option

  • muday_pradhan
    sakhtlaunda (@muday_pradhan) reported

    @JioCare And daring to cancel the order if i want, so how as per your records the resolution in process? On what parameters? This is India. Zero accountability. Even after full payment. Customer is advised to wait while no pressure on the internal staffs.

  • ThePharmD_Doc
    𝑻𝒉𝒆 𝑷𝒉𝒂𝒓𝒎𝒂𝒄𝒐𝒕𝒉𝒆𝒓𝒂𝒑𝒚 𝑫𝒐𝒄𝒕𝒐𝒓 (@ThePharmD_Doc) reported

    @JioCare My complaint is about Mobile Network, not Fiber. Read the post properly.

  • Rajendr08489436
    Rajendra (@Rajendr08489436) reported

    Hi @JioCare, I am facing issues with my JioAirFiber connection. The [mention problem, e.g., internet is not working / red light blinking on router. This is impacting my work. Please check and resolve this urgently. #JioAirFiber #JioCare

  • Basitlk
    Khan Basit (@Basitlk) reported

    Every month i have to complain regarding wifi issues. I am gonna file a consumer case against you @JioCare @jio_fiber

  • Shravs_Dalit
    pachaiyammal (@Shravs_Dalit) reported

    @JioCare there is no action or update on the service request so far

  • OrganicAghori
    Devansh Gupta (@OrganicAghori) reported

    @JioCare @JioCare @nch1915 This is the same copy-paste response I've been receiving for the last 10 days. "Service request in progress" is not a resolution. Either install the connection immediately or cancel my order and process my refund.

  • sarfraj_Ans
    Sarfraj Ansari (@sarfraj_Ans) reported

    @JioCare What is the issue now, suddenly the 5G network has disappeared, any issue in Dhoom Manikpur Dadri???