Reliance Jio outages and service status in Guwahati, Assam
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 4 outage signals in the last 24 hours around Guwahati, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 20, 1:03 PM GMT+5:30.
- Internet (74%)
- Wi-fi (10%)
- Total Blackout (8%)
- Phone (5%)
- E-mail (3%)
The latest reports from users having issues in Guwahati come from postal codes 781030 , 781040 , 781017 and 781002 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Guwahati, Assam
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Guwahati, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 20: Problems at Reliance Jio
Reliance Jio is having issues since 10:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Guwahati, Assam
The most recent Reliance Jio outage reports came from the following cities: Guwahati.
| City | Problem Type | Report Time |
|---|---|---|
 Guwahati
|
Internet | 2 hours ago |
|
Guwahati
|
Internet | 14 hours ago |
|
Guwahati
|
Internet | 17 hours ago |
|
Guwahati
|
Wi-fi | 23 hours ago |
|
Guwahati
|
Total Blackout | 1 day ago |
|
Guwahati
|
Internet | 2 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Guwahati, Assam
Latest outage, problems and issue reports in Guwahati and nearby locations:
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Raman Misra (@misra3314) reported from Guwahati, Assam@JioCare @_MukeshAmbani Your response carries no value,earlier you gave the time till 12.49 p.m. afternoon os 20th then engineer was supposed to visit on 20th at 5 p.m. then again at 9.30 a.m. on 21st. What is the problem with Ambani's Jio.
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Avishek Saikia (@AVISH6K) reported from Guwahati, Assam@JioCare well your WhatsApp helpline doesn't have answer to my query. Can u help me with a contact number. Tired of chatting with the bots. Need to speak with a person
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Gautam Agarwalla (@GautamAgarwall3) reported from Guwahati, Assam@JioCare Still no progress. Only word commintments going on. Very disgusting service from your end.
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G (@Gwhwhgwra) reported from Guwahati, Assam@JioCare Hey Jio.! Our Jio Fiber is out for a month due to Router issue as implied by your service man. They say that router needs to be replaced but there was no response from your side and we tried calling your service man too but ended up with sarcasm call jio care.!
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Avishek Saikia (@AVISH6K) reported from Guwahati, Assam@JioCare fraud.. worst customer service..@MukeshAmbaniOf @MukeshAmbanima SR00001DXGNK and SR00001DR6RI .. how long do i have to wait for the resolution?? Only topibazz
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☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam@reliancejio @JioCare You got people with false commitments in customer support, irresponsible field techs & ill mannered office staff in service centre at Agni Tower, Garchuk, Guwahati. My CO number for the router arrived and no one ever called to pick up. Shame on you guys👎
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Jagatsingh Dugar (@JagatsinghDuga1) reported from Guwahati, Assam@JioCare Can you please response to the issues of problems solution
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Irish Kalita (@irish_kalita) reported from Guwahati, Assam@JioCare Please don't give people fake hope that you're gonna fix it. Every time you people are just asking mobile number address. Which floor i reside. Then said our team are working with it and it'll get fixed as soon as possible. I'm hearing this from last 3 years
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Dibyajyoti (@dibyajnath) reported from Guwahati, Assam@reliancejio @JioCare I tried relocate jio fibre in my new place in Guwahati but i was failed. If your Jio Fibre is not available at that prime place of Guwahati,Assam then I wish to discontinue the service. Please help me regarding this.
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Rejaul (@RejaulKarim1) reported from Guwahati, Assam@reliancejio , @JioCare kindly help me in getting the status of my MNP. It was for my number 9435144500, tried your call centre but no response.
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Jayant Mohta (@jayantmohta) reported from Guwahati, Assam@JioCare @reliancejio hi had dm’ed certain details wrt to my query on Monday ie 06/02/2023 still waiting for resolution.
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Sanat Chandra Basumatary (@BasumatarySanat) reported from Guwahati, Assam@JioCare can we expect any support from your team..?
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Shakil Ahmed (@89shakil) reported from Tokradia, AssamHello @JioCare I am unable to use Jio 5G in my phone. I have 5G phone, 5G network is also available in my city and I have a valid recharge plan in my number. @JioCare can you please help me to avail Jio 5G in my phone.
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ajitesh | WEIGHT LOSS COACHING (@workdayphysique) reported from Guwahati, AssamLooks like I won't have good internet at least until evening. Booked a service time between 9-10am. Engineer rescheduled themselves first to 9:30am then to 3pm. Fml. @reliancejio @JioCare #jiofiber #guwahati
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subhankar (@subhankar29) reported from Guwahati, Assam@JioCare @reliancejio pathetic service as I was hearing from people, two days wifi gone no one bothers to my complaint, a big thanks 🙏 complaint number SR00001DW17S
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Parag Jyoti Borah (@ParaagAryaanBor) reported from Guwahati, AssamF*ck you @reliancejio @JioCare Your customer care sucks big time
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Sonu Pratap Sharma | Official | (@Sonupratapsharm) reported from Guwahati, Assam@ViCustomerCare #Vodafonedown Network Down 👇 in Guwahati City. unable to make Calls and Access Internet. Tweeting now from @JioCare WiFi.
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Suvayu (@FromSuvayu) reported from Tokradia, Assam@JioCare I need one help. I have one JIO no. 8777877235. I recharged it earlier but forgot to recharge it recently. Yesterday I tried to recharge but getting error. I called JIO customer care and got to know that no. has been deactivated but it is still allocated in my name
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☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam@JioCare I need the engineer today and keep your false promises within your company. If i do not see the engineer today and resolve my issue, i will throw away your router out of my balcony. Also compensation is to be made for my 3days work loss.
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Vineet Kumar Agarwal (@CAVineet2) reported from Guwahati, Assam@JioCare Your sales person and your technician told me to redeem the voucher of one month free subscription of data and already shown me method to redeem, and never told me to opt or pay for recharge. Now you have changed voice and telling this is ott voucher?
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Prashant Kikani (@PrashantKikani) reported@JioCare Rescheduled yesterday. No engineer today. No call. No update. Just endless waiting. If Jio cannot honor its own service appointments, why promise them in the first place? This is a complete failure of customer support. #JioFiber #WorstService
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Aditya_Extd💝 (@Aditya_Extd) reportedDespite having a valid recharge plan with Jiohotstar subscription included, my jiohotstar application shows no subscription available. Please fix this issue. @JioHotstar @JioCare
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My Views (@IGaganReddy2000) reported@reliancejio @reliancejio @JioCare This is the worst thing to cap Jio Air Fiber users with a FUP cap of 1000 GB...!!! It's not ideal now,provide unlimited data or something else...!!! Please do the needful.
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Himanshu Mishra (@himanshu312017) reportedHey @reliancejio @JioCare @jagograhakjago, I stay in navi mumbai here the network drop has become very common at my place. We have 5 jio sim connections.Spending monthly around 2k and in return I am getting worst services.I do work from home not able to work and lost 1 day of pay
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❣️ Farha ❣️️ فرہــــــــــــــــــــــا❣️ (@Being_____Farha) reportedNetwork problem bahut ho rhi hai @JioCare @reliancejio
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Er. Rahul Ranjan (@RahulRa35294681) reported@JioCare You just easily and casually replied that it has been cancelled but what about my already paid recharge amount and the problem we are facing for not having internet at home?? Is there any sincere employee in JIO Who will take responsibility or ownership??
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सुबोध श्रीराम (@SaxenaSubodh) reported@JioCare It is horrible to see your care for your consumer by doing nothing
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Channakyya (@3fc025935792409) reported@JioCare First improve your C C and service
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Bikash Roy Chaudhary (@IMBikashRoy) reportedRequested surrender of my Jio STB on 13 July via customer care call – technician visit was promised but never happened. Still waiting after a week. Please resolve urgently or I'll have to disconnect my Jio Fibre and switch providers. #JioCare #JioFibre
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Sri (@sri_4200) reported(6/6) This is a month of unresolved outages, a technician who tested a working line and called it fixed, a ghost "resolution" SMS, and now an IVR that won't even connect me to a person. @JioCare @reliancejio this is unacceptable for a paid service.