Reliance Jio outages and service status in Guwahati, Assam
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
- Reliance Jio generated 1 outage signal in the last 24 hours around Guwahati, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 17, 9:33 PM GMT+5:30.
- Internet (66%)
- Wi-fi (14%)
- Total Blackout (10%)
- Phone (7%)
- E-mail (3%)
The latest reports from users having issues in Guwahati come from postal codes 781030 , 781017 , 781012 and 781040 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Guwahati, Assam
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Guwahati, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 18: Problems at Reliance Jio
Reliance Jio is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Guwahati, Assam
The most recent Reliance Jio outage reports came from the following cities: Guwahati.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 14 hours ago |
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Phone | 2 days ago |
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Internet | 4 days ago |
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Internet | 4 days ago |
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Wi-fi | 6 days ago |
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Internet | 10 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Guwahati, Assam
Latest outage, problems and issue reports in Guwahati and nearby locations:
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PRANAB (@pranab_deb1) reported from Guwahati, Assam@JioCare My Home Location Guwahati Assam Jio Internet Link Fully down. 2.36 minutes video run time 15 minutes above. So Please up the Link asasp. Now I share My Home Location Latitude & Longitude is :- 26.161894,91.696735 + Link speed screen shots. @reliancejio @TRAI
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SUBHAM SINGHANIA 🇮🇳 (@singhaniasubh12) reported from Guwahati, Assam@connectgurmeet @reliancejio @JioCare also belongs to the same category. Their voice service have recently dropped to a very low level. Despite complaining the service still remains the same.
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☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam@reliancejio @JioCare have your device picked up by tomorrow WITHOUT FAIL. Cease order: CO0000SG0ZGQ. I am done with you and will also leave the phone lines as well. UNPROFESSIONAL AT YOUR BEST
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☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam@JioCare I will wait till 21st May 2022. Either my issue is resolved or you arrange a disconnection of my device/will throw it and replace with Airtel 5G. I am shocked to see the same response template time and again. Do you guys even know to act emphatic???
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Bijit Das (@BijitDa43303456) reported from Guwahati, Assam@JioCare Dear Jio, I have tried will all the possible solution, aside i am not only facing the issue on my phone nearly every people is facing the same issue Hoping for a quick solution from your end. My address- 8th mile Garobasti Near Ganesh Mandir City-Guwahati PIN-781023
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Bk_____zzz (@Bk_____zzz) reported from Guwahati, Assam@JioCare Not a single update from your JioFiber team. Worst and pathetic service ever. Shame. #Guwahati #Kamrup
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Indranee Phukan (@IndraneePhukan) reported from Guwahati, AssamExtremely poor connectivity in Ganeshguri area, Guwahati, @reliancejio @airtelindia
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Abhilash Bapanasha (@abhibapanasha) reported from Guwahati, AssamExtremely unprofessional attitude of @JioFiberVoice service managers to install a new fiber connection. Such hilarious excuses for postponement. Everyone including customer desk is helpless other than to give false assurances. @reliancejio @JioCare
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Dugar Jagatsingh (@DJagatsingh) reported from Guwahati, Assam@JioCare @shardenedu GREAT Assuring on assumptions but no solution Simply wastage of Energy Need control by senior management OFFICIAL to CARE prestigious positions of the Reliance Can it GET eye of management All is NEED of HOURS
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Kulen kalita (@KalitaKulen) reported from Guwahati, Assam@JioCare Please note I had received Jiofiber pickup time for +91 3613546437 on 9.00 am 18th Dec 21. But no response from your team. Please do the needful. Hope for a better service instead of negligence.
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Preetam Barkataky (@preetam_bkty) reported from Guwahati, Assam@JioCare @reliancejio my plan is supposed to end on 29th and time wise till 11:59 PM it is 29th as show over app but it ended before due time. Why are they playing cheap game. Need a response ASAP. @consumerforum_ please help (2/2) Attached SS in (1/2) tweet
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Deerghayu Phukan (@deerghayu23) reported from Guwahati, Assam@JioCare On 27/01/2022 i got a call from one of your service engineer having phone number 9864213139 stated as they will come for installation on 28/01/2022 but they didn't visit on that date. To be continued...
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Saurav Choudhury (@sauravv123) reported from Guwahati, Assam@JioCare 4th day today. No Internet still. You guys are setting a very bad example of your customer service. This will drive away many customers who entrusts you to take care of their internet requirement.
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Jagatsingh Dugar (@JagatsinghDuga1) reported from Guwahati, Assam@JioCare Great happy feeling & thinking All the desired issues are clear for the desired experience of hours Only unnecessary assume assurance One year rembrance ceremony overview Ask senior officials to get call to discuss discovered Jio # +917002943548 It's now need of hour
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Kalpajit Dutta (@Kalpajit_Dutta) reported from Guwahati, AssamSo #FIFAWorldCup ruined by #JioCinema in India, Frustrated!! @reliancejio please fix it!!
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Harekrishna Mandal (@Harekri44523076) reported from North Guwāhāti, Assam@reliancejio Why u called it 4g?? Slowest network ever. I can't use 0.5 gb of my 2.5 gb plan , and this condition happened in one of the prime location of India IIT GUWAHATI all users here survive with same problem. Plz before update anything update your infrastructure.shame
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Deepak Sharma (@DKSHARM26886735) reported from Tokradia, AssamYou people westing the time no any concern related to customer issues ? 4g network does not work well indoors. @reliancejio @JioCare
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Dugar Jagatsingh (@DJagatsingh) reported from Guwahati, Assam@JioCare Again request to close long pending issues Letigation will spoil Reliance prestigious .relationship Avoiding NEED of HOURS
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Rajiv Kamal (@kamalrajiv2006) reported from Guwahati, Assam@KautukSinha @JioCare Really eyewash by Jio care and their team ..fed-up with the type of response and service. May be I would be compelled for disconnection.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Sachin Garg (@sachinsangrur) reported@reliancejio Jio has become our lifeline I’m an existing customer paying ₹706/month for my Jio AirFiber while the similar plan is for new customers for around ₹440/month. Please consider new-plan benefits to existing loyal customers too. Loyal customers deserve equal treatment
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Shivam maurya (@_shivammaurya__) reported@JioCare No one called me from your network team to confirm it yet and you guys yourself decided that it is all resolved ?? That's how your customer support team works, without notifying or taking concern of the customer ?
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Pradeep Kumar (@PagalPradeep12) reported@reliancejio @JioCare Your internet sucks .@airtelindia please help me to port in
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Abhijeet 𝕩 Giri (@abhij33tgiri45) reported@JioCare still ur service n my issue not solved yet i expected too much from jio, still u guy's are not understanding my prblm not assigning any technicians please do something don't talk muchh i don't know what the hell ur team doing and telling me same thing again n again @JioCare
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Neha Singh (@nehakabra) reportedWot poor service standards @JIOAIRFIBERIN @reliancejio @JioCare neither wifi works nor 5g works on a plan of 100mbps one gets a mere 5-8mbps speed. U log a ticket n it's closed after 2 days saying successfully processed when nothing has changed n no one even calls to verify if
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Dilip Rangwani (@ItsRDil) reported@JioCare @JioCare please rename it to JIO DOESNT CARE! 48 hours to complain and more than one week for the request yet no resolution. Poor service ever
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Sai Ram Kotha (@sairamkotha) reported@JioCare 100+ days since my JioFiber relocation. The promised voucher/pending balance is still not credited. Contacted JioCare multiple times via calls, but no resolution. Please resolve urgently.
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nick (@Nick_N_Shah) reported@JioCare Bhavana, what are the chances of me getting my refund after 3 month, your support team is still working on but they might need 2 hire more support to bear heavy weight of my large amount of refund. I feel shame how much hard they r working. #jiorefundscam
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sachraj (@rajeev_hegde) reported@reliancejio i have been reaching out to your customer care for 4 hours now. I replaced my sim and got a new one paid 250 instead of 50 at your store. Still sim isnt activated. Not getting callback from your app.
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MOHAMMAD FAIZAN (@MOHAMMAD260191) reported@JioCare Facing a 8-month severe indoor network blackout at 700037. 8 Service Requests closed without resolution despite unusable signal (-128dBm). grievance with National Consumer Helpline and DoT. Fix network! NCH Grievance: 9829547. DoT DOTEL/E/2026/0042630. @DoT_India