Reliance Jio outages and service status in Guwahati, Assam
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Guwahati, including 2 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received May 7, 9:37 AM GMT+5:30.
- Internet (64%)
- Phone (18%)
- Wi-fi (10%)
- Total Blackout (5%)
- TV (3%)
The latest reports from users having issues in Guwahati come from postal codes 781030 , 781040 , 781012 and 781017 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Guwahati, Assam
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Guwahati, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 7: Problems at Reliance Jio
Reliance Jio is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Guwahati, Assam
The most recent Reliance Jio outage reports came from the following cities: Guwahati.
| City | Problem Type | Report Time |
|---|---|---|
 Guwahati
|
Internet | 5 hours ago |
|
Guwahati
|
TV | 15 hours ago |
|
Guwahati
|
Internet | 4 days ago |
|
Guwahati
|
Internet | 4 days ago |
|
Guwahati
|
Wi-fi | 5 days ago |
|
Guwahati
|
Internet | 5 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Guwahati, Assam
Latest outage, problems and issue reports in Guwahati and nearby locations:
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Kulen kalita (@KalitaKulen) reported from Guwahati, Assam@reliancejio Please note I had received Jiofiber pickup time for +91 3613546437 on 9.00 am 18th Dec 21. But no response from your team. Please do the needful. Hope for a better service instead of negligence.
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Parag Jyoti Borah (@ParaagAryaanBor) reported from Guwahati, AssamF*ck you @reliancejio @JioCare Your customer care sucks big time
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Puja Medhi (@that_wacky_soul) reported from Guwahati, Assam@JioCare Haven't received the refund for my jiofibre set-top box return. It's been 2 months and still no way to contact you guys! The refund was supposed to be automatic. Service Id: 300751097776 Can I expect any help! #JioFiber #jio
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shresth krishnan dutta (@dutta_shresth) reported from Guwahati, Assam@reliancejio has been regularly increasing it's rates leaving customers with no options to shift to other telecom providers as most of the them are having tower issues now since the advent of @reliancejio . Service of Jio is good but it has become too expensive now.
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☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam@JioCare Stop sending me your default templates...you have ZERO process knowledge and give me a date you would EXPECT my resolution to happen
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☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam@JioCare I need the engineer today and keep your false promises within your company. If i do not see the engineer today and resolve my issue, i will throw away your router out of my balcony. Also compensation is to be made for my 3days work loss.
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Manash Sarma (@manassarma1991) reported from Guwahati, Assam@JioCare Hi, I have already DM my problem I am a Welcome Offer user and is facing 5G network problem My 5G network disappeared suddenly at 9:15 PM and now I'm on 4G Please fix the issue
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Saurav Choudhury (@sauravv123) reported from Guwahati, Assam@JioCare Onto the 3rd day now. No call or visit from any engineer. It is sad to see how Jio neglects customer grievance when it should be their top priority. If you have a response other than the canned one, do let me know.
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☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam@JioCare I will wait till 21st May 2022. Either my issue is resolved or you arrange a disconnection of my device/will throw it and replace with Airtel 5G. I am shocked to see the same response template time and again. Do you guys even know to act emphatic???
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Preetam Barkataky (@preetam_bkty) reported from Guwahati, Assam@JioCare @reliancejio my plan is supposed to end on 29th and time wise till 11:59 PM it is 29th as show over app but it ended before due time. Why are they playing cheap game. Need a response ASAP. @consumerforum_ please help (2/2) Attached SS in (1/2) tweet
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Irish Kalita (@irish_kalita) reported from Guwahati, Assam@JioCare Please don't give people fake hope that you're gonna fix it. Every time you people are just asking mobile number address. Which floor i reside. Then said our team are working with it and it'll get fixed as soon as possible. I'm hearing this from last 3 years
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Abhinav Dutta (@abhinavdutta111) reported from Guwahati, Assam@JioCare My jio fiber is out of service from last 2 days today one engineer came and fixed it and after few hours it went back to the same condition again I won't get my validity for these 2 days it just got wasted please look into this matter
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Bikash (@bikash_rai90) reported from Guwahati, Assam@Airtel_Presence @Airtel_Presence @JioCare Today wil the 3rd consecutive day, no Internet....Great service airtel? Please stop giving fake promises
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Deerghayu Phukan (@deerghayu23) reported from Guwahati, Assam@JioCare On 27/01/2022 i got a call from one of your service engineer having phone number 9864213139 stated as they will come for installation on 28/01/2022 but they didn't visit on that date. To be continued...
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Jayant Mohta (@jayantmohta) reported from Guwahati, Assam@JioCare @reliancejio hi had dm’ed certain details wrt to my query on Monday ie 06/02/2023 still waiting for resolution.
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Harekrishna Mandal (@Harekri44523076) reported from North Guwāhāti, Assam@reliancejio Why u called it 4g?? Slowest network ever. I can't use 0.5 gb of my 2.5 gb plan , and this condition happened in one of the prime location of India IIT GUWAHATI all users here survive with same problem. Plz before update anything update your infrastructure.shame
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Inamul Hoque🇮🇳🇮🇳 (@hoque_inam) reported from Guwahati, Assam@reliancejio Hello 👋 I am a Jio user , My device 5G and i also give letest version update in my device. There is a big problem, why my connection not available for 5G? Please give me answer.
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PRANAB (@pranab_deb1) reported from Guwahati, Assam@JioCare My Home Location Guwahati Assam Jio Internet Link Fully down. 2.36 minutes video run time 15 minutes above. So Please up the Link asasp. Now I share My Home Location Latitude & Longitude is :- 26.161894,91.696735 + Link speed screen shots. @reliancejio @TRAI
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Avishek Saikia (@AVISH6K) reported from Guwahati, Assam@JioCare Service Request number SR00001DR6RI has been logged Can you please update me on the status of this sr
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Bijit Das (@BijitDa43303456) reported from Guwahati, Assam@JioCare Dear Jio, I have tried will all the possible solution, aside i am not only facing the issue on my phone nearly every people is facing the same issue Hoping for a quick solution from your end. My address- 8th mile Garobasti Near Ganesh Mandir City-Guwahati PIN-781023
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Neethu (@neethuneetha) reported@JioCare Internet is not working from morning 6am. And jio has got the Pathetic customer service. Hopeless people. #JioCare #JioFibre
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Akshay Chadha (@AkshayChadha18) reported@JioCare My internet connection is down since yesterday afternoon, but till now also ,u don't have any specific information about technician visit,no confirm time, since morning I am waiting at home ,if u had given me a time slot ,i could have done my work.
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Bleh (@Blehhh_23) reported@JioCare @reliancejio my jio airfiber is not working since 4 hours and I'm fed up. Customer care is not picking up the call. On the chat AI/bot is responding, no real help.
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Pankaj Panwar (@PankajPanwarN) reported@JioCare What a bad service from Jio Amazing customer care service 5 days waiting for WiFi faulty connection No response yet
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Rathore (@SamarRathore9) reported@JioCare Dear Customer, PLAN2BUILD Appointment for your Postpaid JioAirFiber connection with Set-Top-Box ref Order Number NO0001DAI2T8 is scheduled on 06-May-2026 between 18:00:00 - 20:00:00. You will receive an Order completion code after PLAN2BUILD.
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TelecomTalk (@TelecomTalk) reported@ccg33k @reliancejio Hey Akash, So it is not Rs 349 per month. It is just recharge with a plan with service validity that costs Rs 349 or more :)
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Bleh (@Blehhh_23) reported@JioCare @JioCare wtf is wrong with you man, the customer service and management is so doomed, I'm trying since morning to connect to you people. Can you just reply for once???
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Sathyendra Prabhu (@itsSathya12) reported@JioCare @aroonkamble Same here. Network is working. But wifi is down. Customer Care is not responding. All left in the middle of nowhere. Is this a wife spread problem?
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Prashant Kumar (@prashant09549) reported@JioCare facing issue with jio fixed line number 061-52796583 . service always get disrupted when there is long light cut . Kindly arrange technician visit to change my odu orientation to to any other Tower. In 15 days 3 to 4 days no connectivity what's the use of Wi-Fi
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Amit Bhajikhau (@bhajikhau) reported@JioCare no one to receive calls out courtesy when network outage on Air Fiber connection. Trying to call customer care but line gets disconnected automatically. Third class service. What digital era we are living in ! #noaccoutability