Reliance Jio outages and service status in Guwahati, Assam
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 4 outage signals in the last 24 hours around Guwahati, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 20, 1:03 PM GMT+5:30.
- Internet (74%)
- Wi-fi (10%)
- Total Blackout (8%)
- Phone (5%)
- E-mail (3%)
The latest reports from users having issues in Guwahati come from postal codes 781030 , 781040 , 781017 and 781002 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Guwahati, Assam
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Guwahati, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 20: Problems at Reliance Jio
Reliance Jio is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Guwahati, Assam
The most recent Reliance Jio outage reports came from the following cities: Guwahati.
| City | Problem Type | Report Time |
|---|---|---|
 Guwahati
|
Internet | 1 hour ago |
|
Guwahati
|
Internet | 13 hours ago |
|
Guwahati
|
Internet | 17 hours ago |
|
Guwahati
|
Wi-fi | 22 hours ago |
|
Guwahati
|
Total Blackout | 1 day ago |
|
Guwahati
|
Internet | 2 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Guwahati, Assam
Latest outage, problems and issue reports in Guwahati and nearby locations:
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☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam@JioCare Where is the engineer??????? Please do not test my patience. I have already lost many days of my job because of your poor service.
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Dugar Jagatsingh (@DJagatsingh) reported from Guwahati, Assam@JioCare GREAT It's too much in Prestigious reply on priorities Jio Fibre busy in Prestigious premium priorities Pls come on usual as issues is very simple & multiple agents call from multiple messages & replied questions from multiple mobile Twitter Pls GET senior's # to GET resolved
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Avishek Saikia (@AVISH6K) reported from Guwahati, Assam@reliancejio fiber number 03613526442. Paying for services can't use. After sales service pathetic. +91 70029 93796 your representative has stopped answering my calls. Discovery not working. Not sign of universal and lions gate app. Kindly do the needful
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Vineet Kumar Agarwal (@CAVineet2) reported from Guwahati, Assam@JioCare Your sales person and your technician told me to redeem the voucher of one month free subscription of data and already shown me method to redeem, and never told me to opt or pay for recharge. Now you have changed voice and telling this is ott voucher?
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Ashik (@Ashik0fficial_) reported from Guwahati, Assam@JioCare I unable to make and receive calls, I also chat with jio care but not responsible. Please solve this issue....
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Dibyajyoti sahu (@Dbyajti45) reported from Guwahati, Assam@JioCare Sorry to say that the truth us that your service is still worst
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Debajit Choudhury (@debajitchoudhur) reported from Guwahati, Assam@JioCare I am not getting Jio 5G network in my Bishnupur, Guwahati area since it's 5G launch in Guwahati yesterday 10.01.2023
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Bk_____zzz (@Bk_____zzz) reported from Guwahati, Assam@JioCare Not a single update from your JioFiber team. Worst and pathetic service ever. Shame. #Guwahati #Kamrup
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Vineet Kumar Agarwal (@CAVineet2) reported from Guwahati, Assam@JioCare Your sales person and your technician told me to redeem the voucher of one month free subscription of data and already shown me method to redeem, and never told me to opt or pay for recharge. Now you have changed voice and telling this is ott voucher?
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rahul hazarika (@rahulh20) reported from Guwahati, Assam@JioCare It's been over 10 days now my issue is still unresolved? What's the status of my ticket? @TRAI
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Harekrishna Mandal (@Harekri44523076) reported from Guwahati, Assam@reliancejio What is this? In my area from last few days internet speed slow gradually then I call jio care they told me that many user used jio simultaneously that's why speed become slow, But my question is who is the responsible for it??
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Sam (@SamuelDas1) reported from Guwahati, Assam@JioCare Thanks. But your Jio Care response time is too slow and appalling. It's nearly 15 days now since we communicated our difficulties, we're getting assurances only. Blank assurance. Very discouraging.
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Kirti Prakash Pandey (@kirti1064) reported from Tokradia, Assam@jiocare I have taken a plan of 399 and paid for 6 months but now you have sent me msg to recharge for 849/- why ? I am not satisfied with your service hence disconnect my Jio fiber connection immediately and refund me whatever I will get.
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Bikash (@bikash_rai90) reported from Guwahati, Assam@JioCare Sorry to say, but jio service also not live in my location
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Rajiv Kamal (@kamalrajiv2006) reported from Guwahati, Assam@KautukSinha @JioCare Really eyewash by Jio care and their team ..fed-up with the type of response and service. May be I would be compelled for disconnection.
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MANISH CHAKRAVARTY (@MANISHC12674761) reported from Guwahati, Assam@reliancejio jio fibre service is very poor
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Indranee Phukan (@IndraneePhukan) reported from Guwahati, AssamExtremely poor connectivity in Ganeshguri area, Guwahati, @reliancejio @airtelindia
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Gautam Agarwalla (@GautamAgarwall3) reported from Guwahati, Assam@JioCare Still no progress. Only word commintments going on. Very disgusting service from your end.
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Abhijit Samanta (@abhijitok) reported from Guwahati, Assam@JioCare Not able to use internet from last 1 week, only can access on YouTube. Kindly resolve this issues. @reliancejio Jio number - 9625084049
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Surman Ali (@alisurman0) reported from Guwahati, Assam@reliancejio Definitely have to tell that worst network. Area Tupamari No 1 Kamrup rural Assam, PIN 781127
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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𝓐𝓷𝓲𝓴𝓮𝓽 𝓓𝓱𝓲𝓶𝓪𝓷 (@kadhai_chicken) reported@reliancejio First it shows the engineer will come in the afternoon, and within 5 minutes I receive a message saying the visit is scheduled between 9 PM and 10 PM. This has been happening since Saturday, when I raised the request. Is this how @JioCare and @reliancejio resolve customer issues?
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Dabbu (@ds65pds) reported@JioCare What is the resolved date of SR. How a customer is supposed to know what is the date you marked the SR resolved? what kind of response is this? @JioCare please give clarity
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Rajesh Mohapatra (@mohapatrark) reported@JioCare You are wasting my time. I waited 3 days for the engineer visit on 17th. And now I've to wait till 23rd. Your service is pathetic. You should send someone immediately to restore connection and also have a relook on the quality of service being rendered.
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Saravanan (@saravanatweetz) reported@JioCare Engineer asked to raise relocation request for the same as it is connected to different box, I tried to raise relocation request but getting above error, please help to submit the same
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Er. Rahul Ranjan (@RahulRa35294681) reported@JioCare You just easily and casually replied that it has been cancelled but what about my already paid recharge amount and the problem we are facing for not having internet at home?? Is there any sincere employee in JIO Who will take responsibility or ownership??
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Prashant (@prashantpk) reported@JioCare Details shared Airtel doesn’t seems to be interested in solving customer issues
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Chandan (@Chandan_Daksha) reported@JioCare How should ontell you Pawan, I have clearly told u in the message that yes I am. Facing this issue at the same address and it's happening since 2021, still you and your team is working to improve it, shame on you
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Praveen Upadhyay (@BeingPraveenU) reported@JioCare @JioCare shame on you for cheating customer. No internet and you keep sending same template . Just talked to support team they said it’s tower issue and we are helpless , MR was raised last week no action has been taken .
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Gaurav (@GauravMajee) reported@JioCare thank you for the update. Please confirm whether this wiring rework, including replacement of the damaged water-filled cable and any affected PoE equipment, will be done free of cost. The issue is due to faulty cable quality and not because of any damage from my side.
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Kumar Abhisek (@abhisek286) reported@JioCare The installation is free, but I paid 500 for that. Plz refund else I would do a complaint in consumer forum