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Reliance Jio outages and service status in Guwahati, Assam

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Guwahati, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 13, 9:02 PM GMT+5:30.
  • 77% Internet (77%)
  • 12% Wi-fi (12%)
  • 5% Total Blackout (5%)
  • 5% Phone (5%)
  • 2% E-mail (2%)

The latest reports from users having issues in Guwahati come from postal codes 781030 , 781040 , 781012 , 781002 , 781017 and 781031 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Guwahati, Assam

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Guwahati, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 14: Problems at Reliance Jio

Reliance Jio is currently having issues. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Guwahati, Assam

The most recent Reliance Jio outage reports came from the following cities: Guwahati.

CityProblem TypeReport Time
Guwahati Wi-fi 9 hours ago
Guwahati Internet 18 hours ago
Guwahati Internet 3 days ago
Guwahati Internet 4 days ago
Guwahati Internet 4 days ago
Guwahati Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Guwahati, Assam

Latest outage, problems and issue reports in Guwahati and nearby locations:

  • dixit771
    Vibhuti Narayan Dixit (@dixit771) reported from Guwahati, Assam

    @reliancejio @JioCare My phone has left somewhere and I am not at that place for next 6 Days and I don't want to miss my phone calls, is it possible to divert all the call at my another number? Please help it's really urgent.

  • sauravv123
    Saurav Choudhury (@sauravv123) reported from Guwahati, Assam

    @JioCare Onto the 3rd day now. No call or visit from any engineer. It is sad to see how Jio neglects customer grievance when it should be their top priority. If you have a response other than the canned one, do let me know.

  • DKSHARM26886735
    Deepak Sharma (@DKSHARM26886735) reported from Tokradia, Assam

    You people westing the time no any concern related to customer issues ? 4g network does not work well indoors. @reliancejio @JioCare

  • deerghayu23
    Deerghayu Phukan (@deerghayu23) reported from Guwahati, Assam

    @JioCare On 27/01/2022 i got a call from one of your service engineer having phone number 9864213139 stated as they will come for installation on 28/01/2022 but they didn't visit on that date. To be continued...

  • rajput_ashu69
    Ashutosh Singh Rajput 🇮🇳 (@rajput_ashu69) reported from Guwahati, Assam

    @reliancejio Guwahati me sara network ka net aa gaya even VI ka aa gaya but jio is really so unprofessional. I can't understand what's the problem with jio @JioCare

  • SultanulHamid
    Sultanul Hamid (@SultanulHamid) reported from Guwahati, Assam

    Everyday the @reliancejio network frequently disconnecting in every half an hour, we are facing heavy problem as we are working from home due to COVID. Requesting you please look into the matter. Area Pincode- 781136 Mahtoli.

  • JagatsinghDuga1
    Jagatsingh Dugar (@JagatsinghDuga1) reported from Guwahati, Assam

    @JioCare Can you please response to the issues of problems solution

  • jayantmohta
    Jayant Mohta (@jayantmohta) reported from Guwahati, Assam

    @JioCare @reliancejio hi had dm’ed certain details wrt to my query on Monday ie 06/02/2023 still waiting for resolution.

  • SamuelDas1
    Sam (@SamuelDas1) reported from Guwahati, Assam

    @reliancejio My office at Guwahati took 4 PP corporate connections. After 1 month they're dead. No bills sent to us. Your staff says pay through Jio App, which isn't possible, because we need bills and payment to be made through NEFT. Please help.

  • Harekri44523076
    Harekrishna Mandal (@Harekri44523076) reported from North Guwāhāti, Assam

    @reliancejio Why u called it 4g?? Slowest network ever. I can't use 0.5 gb of my 2.5 gb plan , and this condition happened in one of the prime location of India IIT GUWAHATI all users here survive with same problem. Plz before update anything update your infrastructure.shame

  • KalitaKulen
    Kulen kalita (@KalitaKulen) reported from Guwahati, Assam

    @reliancejio Please note I had received Jiofiber pickup time for +91 3613546437 on 9.00 am 18th Dec 21. But no response from your team. Please do the needful. Hope for a better service instead of negligence.

  • BasumatarySanat
    Sanat Chandra Basumatary (@BasumatarySanat) reported from Guwahati, Assam

    @JioCare can we expect any support from your team..?

  • bedarshi_dp
    ᗷᗴᗪᗩᖇՏᕼI ᗪᗩՏ ᑭ (@bedarshi_dp) reported from Guwahati, Assam

    @JioCare Hello team a sim is lost please help me. To block the same i dont remember the DOB against the sim card holder

  • abhijitok
    Abhijit Samanta (@abhijitok) reported from Guwahati, Assam

    @JioCare Not able to use internet from last 1 week, only can access on YouTube. Kindly resolve this issues. @reliancejio Jio number - 9625084049

  • KhagenGogoi15
    ☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam

    @reliancejio @JioCare You got people with false commitments in customer support, irresponsible field techs & ill mannered office staff in service centre at Agni Tower, Garchuk, Guwahati. My CO number for the router arrived and no one ever called to pick up. Shame on you guys👎

  • JayaDas20559804
    Jayashree Das (@JayaDas20559804) reported from Guwahati, Assam

    From yesterday onwards jio fiber has been working very slow we are not able to connect anything please fix the problem @reliancejio @JioCare @JioFiberVoice

  • MANISHC12674761
    MANISH CHAKRAVARTY (@MANISHC12674761) reported from Guwahati, Assam

    @reliancejio jio fibre service is very poor

  • AVISH6K
    Avishek Saikia (@AVISH6K) reported from Guwahati, Assam

    @reliancejio fiber number 03613526442. Paying for services can't use. After sales service pathetic. +91 70029 93796 your representative has stopped answering my calls. Discovery not working. Not sign of universal and lions gate app. Kindly do the needful

  • DJagatsingh
    Dugar Jagatsingh (@DJagatsingh) reported from Guwahati, Assam

    @JioCare @kadam_ra01 Not installation charges it's Security refund due to not continuing Installation changes never refunded Even it's get BACK security deposit in Jio Fibre easily Try on to GET refunded Rs 1,000 It's YOUR duty to chase regularly

  • theshamimahmed
    Shamim Ahmed (@theshamimahmed) reported from Guwahati, Assam

    @JioCare yet not resolved my problem please do something ASAP

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • rnahar13
    Ritesh Nahar (@rnahar13) reported

    @JioCare JioFiber has been down since 9 July. Your engineer finally came today after 4 days, only after continuous chasing since morning. He arrived around 3 PM and was watching Instagram Reels instead of fixing the issue. Fix this on priority. SR00002M10F0

  • uy6QrZ68oeHlep
    Nagendra Singh (@uy6QrZ68oeHlep) reported

    @JioCare just tell me how I can raise request for disconnection, just for your info I got my airfiber connection 10 days back and since then continuous disconnection and no one even coming to fix that. Remove this **** box you guys are way more worse than airtel #jiodontcare

  • SauravS61756219
    OpinionFactoryLtd (@SauravS61756219) reported

    @Rahulshrivstv @reliancejio @DoT_India Worst service, i have switched to airtel last week. Pathetic behaviohr as well.

  • AnshulY27276278
    Anshul Yadav (@AnshulY27276278) reported

    Engineer came for 4 minutes but solved the problem he said to call customer again and tell them about problem @JioCare @reliancejio . Completely poor service from the engineer

  • rameshsheelam
    ramesh (@rameshsheelam) reported

    SR000036PTXB SR000037SCQN SR000038UOHP SR000039F5WP SR00003AQZBH One simple question, @JioCare Why did you create so many reference numbers for a small refund? I guess these reference numbers are proof of your inability to resolve a simple issue, not proof of customer support

  • ShashinBirha
    Shashin Birha🇮🇳 (@ShashinBirha) reported

    Dear @JioCare, my Jio AirFiber has been down since the recent power outage. Your engineer visited and confirmed that the outdoor unit is continuously rebooting and unable to lock onto the 5G signal (signal light never turns green). Kindly replace the faulty unit at the earliest.

  • Senthil_k_r
    Senthil Kumar Ranganathan (@Senthil_k_r) reported

    @reliancejio @JioCare My parents are facing an issue with their Jio set-top box. It doesn’t power on unless the adapter pin is adjusted, removed, and reinserted several times. We swapped it with my working set-top box, and it works fine. +91-4431520453 Please replace this set-top box and assist the senior citizens.

  • rajkumar_ir
    Raj Kumar (@rajkumar_ir) reported

    @JioCare No JIO technician visited so far. Very poor JIO Service. I will suggest to all my colleagues or known ones not to take any JIO wifi/fibre/airfiber connection as the post-connection service of Jio is very poor & also not customer friendly. My JIO number is 1135896882.

  • dineshkkumar_Er
    Dinesh Kumar (@dineshkkumar_Er) reported

    @JioCare @reliancejio Have been trying to speak to your customer care executive since morning in regards to reinstallation request of Jio Fibre connection which has been cancelled as per scheduled date but not reinstalled today as was scheduled. Pls arrange a call back

  • jasvinderhsingh
    Jasvinder Singh (@jasvinderhsingh) reported

    @JioCare Again internet is down. Please start refunding my monthly payments every time the internet is down