Reliance Jio outages and service status in Guwahati, Assam
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 3 outage signals in the last 24 hours around Guwahati, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 25, 4:59 PM GMT+5:30.
- Internet (79%)
- Wi-fi (12%)
- Total Blackout (5%)
- E-mail (2%)
- Phone (2%)
The latest reports from users having issues in Guwahati come from postal codes 781030 , 781040 , 781017 and 781002 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Guwahati, Assam
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Guwahati, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 25: Problems at Reliance Jio
Reliance Jio is having issues since 01:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Guwahati, Assam
The most recent Reliance Jio outage reports came from the following cities: Guwahati.
| City | Problem Type | Report Time |
|---|---|---|
 Guwahati
|
Internet | 2 hours ago |
|
Guwahati
|
Internet | 2 hours ago |
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Guwahati
|
Internet | 5 hours ago |
|
Guwahati
|
Internet | 1 day ago |
|
Guwahati
|
Internet | 1 day ago |
|
Guwahati
|
Wi-fi | 2 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Guwahati, Assam
Latest outage, problems and issue reports in Guwahati and nearby locations:
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PRANAB (@pranab_deb1) reported from Guwahati, Assam@JioCare My Home Location Guwahati Assam Jio Internet Link Fully down. 2.36 minutes video run time 15 minutes above. So Please up the Link asasp. Now I share My Home Location Latitude & Longitude is :- 26.161894,91.696735 + Link speed screen shots. @reliancejio @TRAI
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ᗷᗴᗪᗩᖇՏᕼI ᗪᗩՏ ᑭ (@bedarshi_dp) reported from Guwahati, Assam@JioCare Hello team a sim is lost please help me. To block the same i dont remember the DOB against the sim card holder
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Bk_____zzz (@Bk_____zzz) reported from Guwahati, Assam@JioCare The issue is not yet resolved. I am registering my complaint in consumer forum. You people are useless @reliancejio @JioCare
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☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam@JioCare Where is the engineer??????? Please do not test my patience. I have already lost many days of my job because of your poor service.
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SKG (@SKG03820716) reported from Tokradia, Assam@JioCare System was showing one schedule of tomorrow I rescheduled it to avoid unnecessary movement technician. Now the system is working so please cancel the visit of 15th April I don't need it now. Moreover never ever depute Mr H Ali. I once again thank Sachin Shah for his service
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Abhilash Bapanasha (@abhibapanasha) reported from Guwahati, AssamExtremely unprofessional attitude of @JioFiberVoice service managers to install a new fiber connection. Such hilarious excuses for postponement. Everyone including customer desk is helpless other than to give false assurances. @reliancejio @JioCare
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Bk_____zzz (@Bk_____zzz) reported from Guwahati, Assam@JioCare Not a single update from your JioFiber team. Worst and pathetic service ever. Shame. #Guwahati #Kamrup
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Kulen kalita (@KalitaKulen) reported from Guwahati, Assam@reliancejio Please note I had received Jiofiber pickup time for +91 3613546437 on 9.00 am 18th Dec 21. But no response from your team. Please do the needful. Hope for a better service instead of negligence.
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Rajiv Kamal (@kamalrajiv2006) reported from Guwahati, Assam@KautukSinha @JioCare Really eyewash by Jio care and their team ..fed-up with the type of response and service. May be I would be compelled for disconnection.
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Saurav Choudhury (@sauravv123) reported from Guwahati, Assam@JioCare Onto the 3rd day now. No call or visit from any engineer. It is sad to see how Jio neglects customer grievance when it should be their top priority. If you have a response other than the canned one, do let me know.
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Harekrishna Mandal (@Harekri44523076) reported from North Guwāhāti, Assam@reliancejio Why u called it 4g?? Slowest network ever. I can't use 0.5 gb of my 2.5 gb plan , and this condition happened in one of the prime location of India IIT GUWAHATI all users here survive with same problem. Plz before update anything update your infrastructure.shame
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Raman Misra (@misra3314) reported from Guwahati, Assam@JioCare @_MukeshAmbani You people are pathetic and just harrasing me for the last three days,you refund my money with the charges for my pain and time spent on you or will seek help from the court of law.
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SUBHAM SINGHANIA 🇮🇳 (@singhaniasubh12) reported from Guwahati, Assam@connectgurmeet @reliancejio @JioCare also belongs to the same category. Their voice service have recently dropped to a very low level. Despite complaining the service still remains the same.
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Avishek Saikia (@AVISH6K) reported from Guwahati, Assam@JioCare Tired of chatting... Can u send someone to fix my issues. Paying 599 per month for nothing. Still waiting for your update. Details has been dm . @MukeshAmbaniOf
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shresth krishnan dutta (@dutta_shresth) reported from Guwahati, Assam@reliancejio Plans like Rs 719 for 84 days validity is total exploitation of the customer.A company that charged a mere 200-300/- for the same 84 days validity now shooting it's price up to 719/- is a clear case of leveraging market Monopoly.@AshwiniVaishnaw
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Bikash (@bikash_rai90) reported from Guwahati, Assam@JioCare Sorry to say, but jio service also not live in my location
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rahul hazarika (@rahulh20) reported from Guwahati, Assam@JioCare It's been over 10 days now my issue is still unresolved? What's the status of my ticket? @TRAI
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Saurav Choudhury (@sauravv123) reported from Guwahati, Assam@JioCare 4th day today. No Internet still. You guys are setting a very bad example of your customer service. This will drive away many customers who entrusts you to take care of their internet requirement.
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🇮🇳🇮🇳SP🇮🇳🇮🇳 (@SUBHJYOTI) reported from Guwahati, Assam@JioCare @reliancejio made payment of ₹4033/- against jio account Id 900190048606 on 22/09/2020 but till date neither received the fibre connection nor the refund. Written numerous email to local officials at #Guwahati but no help. I don’t think #JioFiber will loot my money??
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Sourabhagat619 (@Sourabhagat6191) reported from Guwahati, Assam@reliancejio From 4th of this month my jio fibre is not working, on the same day I have created service request, technician also visited but didn't repair the broken jio wire, how many more days will require to fix my issue?
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Amanpreet Singh (@1amanpreetsingh) reportedDear @JioCare, my Jio AirFiber 011-35924458 is on the 100 Mbps plan, but since Day 1 I’m getting only 2–22 Mbps. Multiple speed tests, several complaints, yet no resolution. Is this the service customers pay for? #JioAirFiber #CustomerService
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Pradeep Prajapati (@mulnivasip) reported@JioCare This is completely unacceptable. Our Jio AirFiber service has been down for 3 days, and all we’ve received are automated. How can a company of Jio’s scale take more than 72 hours to restore internet services? Service ID: 2525359562 #JioAirFiber #Jio #InternetOutage
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GAGAN (@gaganxn1) reported@JioCare Spoke with @JioCare just now. They asked me to wait until this evening for installation. I requested that if it isn't installed today, please cancel my order and refund the amount. After multiple requests and still no service. @reliancejio
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Harsh Lekhwani (@HarshLekhwani5) reported@JioCare @reliancejio @JioCare please help
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jainited.1008 (@jain_bhartiya) reportedNo one is helping to resolve my issue. I've called multiple times and multiple messages but no one care about this. Jio is like a big company and their team is doing nothing for a customer who is very stressed because of he can't do office work. @TRAI @JioCare @reliancejio
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Rajesh Mohapatra (@mohapatrark) reported@JioCare The manager is now alleging that the router has been damaged by me so either I pay for the damages or take a new connection. This is the situation and service quality after 11 days of service disruption.
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GAGAN (@gaganxn1) reported@JioCare @JioCare @reliancejio Instead of sending generic replies, kindly call me so I can explain my issue in detail. A proper conversation will help you understand what actually happened and resolve the matter fairly.
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Amanpreet Singh (@1amanpreetsingh) reportedDear @JioCare, I paid ₹12,122 based on promises of 100 Mbps, quick engineer support and a hassle-free experience. Unfortunately, my experience has been repeated follow-ups, poor speed and broken commitments. Please resolve my complaint. #JioAirFiber
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Indrajit Mukherjee (@indtwit) reported@JioCare @JioCare @jio_fiber The Service Request SR00003BT0DF has been addressed after 5 days. Who will compensate the loss of service for 5 days. Will Jio extend it in plan?
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JUSTICE FOR ALL (@FIGHTvINJUSTICE) reported@JioCare When did you see my fiber is connected properly . The cable is broken. It is repaired yet. then why should I pay for broken connection.