Reliance Jio outages and service status in Guwahati, Assam
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Guwahati, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 19, 11:11 AM GMT+5:30.
- Internet (73%)
- Wi-fi (11%)
- Total Blackout (8%)
- Phone (5%)
- E-mail (3%)
The latest reports from users having issues in Guwahati come from postal codes 781030 , 781040 , 781002 , 781017 and 781012 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Guwahati, Assam
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Guwahati, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 19: Problems at Reliance Jio
Reliance Jio is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Guwahati, Assam
The most recent Reliance Jio outage reports came from the following cities: Guwahati.
| City | Problem Type | Report Time |
|---|---|---|
 Guwahati
|
Total Blackout | 2 hours ago |
|
Guwahati
|
Internet | 14 hours ago |
|
Guwahati
|
Internet | 4 days ago |
|
Guwahati
|
Internet | 5 days ago |
|
Guwahati
|
Internet | 5 days ago |
|
Guwahati
|
Wi-fi | 6 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Guwahati, Assam
Latest outage, problems and issue reports in Guwahati and nearby locations:
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Avishek Saikia (@AVISH6K) reported from Guwahati, Assam@reliancejio pathetic service from your staff... What is your call centre number
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Avishek Chakravarty (@Avishek_96) reported from Guwahati, AssamAbsolutely no network connectivity of @reliancejio at #AgartalaAirport
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Abhijit Samanta (@abhijitok) reported from Guwahati, Assam@JioCare Not able to use internet from last 1 week, only can access on YouTube. Kindly resolve this issues. @reliancejio Jio number - 9625084049
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Dibyajyoti sahu (@Dbyajti45) reported from Guwahati, Assam@JioCare Sorry to say that the truth us that your service is still worst
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🇮🇳🇮🇳SP🇮🇳🇮🇳 (@SUBHJYOTI) reported from Guwahati, Assam@JioCare @reliancejio made payment of ₹4033/- against jio account Id 900190048606 on 22/09/2020 but till date neither received the fibre connection nor the refund. Written numerous email to local officials at #Guwahati but no help. I don’t think #JioFiber will loot my money??
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Bk_____zzz (@Bk_____zzz) reported from Guwahati, Assam@JioCare The issue is not yet resolved. I am registering my complaint in consumer forum. You people are useless @reliancejio @JioCare
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☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam@reliancejio @JioCare have your device picked up by tomorrow WITHOUT FAIL. Cease order: CO0000SG0ZGQ. I am done with you and will also leave the phone lines as well. UNPROFESSIONAL AT YOUR BEST
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subhankar (@subhankar29) reported from Guwahati, Assam@JioCare @reliancejio pathetic service as I was hearing from people, two days wifi gone no one bothers to my complaint, a big thanks 🙏 complaint number SR00001DW17S
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Manjeet Banerjee (@pyro_manjeet) reported from Guwahati, AssamWhat’s happening with the @reliancejio network…. Need assistance with my #iphone12 Esim
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Vineet Kumar Agarwal (@CAVineet2) reported from Guwahati, Assam@JioCare Your sales person and your technician told me to redeem the voucher of one month free subscription of data and already shown me method to redeem, and never told me to opt or pay for recharge. Now you have changed voice and telling this is ott voucher?
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Rejaul (@RejaulKarim1) reported from Guwahati, Assam@reliancejio , @JioCare kindly help me in getting the status of my MNP. It was for my number 9435144500, tried your call centre but no response.
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Saurav Choudhury (@sauravv123) reported from Guwahati, Assam@JioCare 4th day today. No Internet still. You guys are setting a very bad example of your customer service. This will drive away many customers who entrusts you to take care of their internet requirement.
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Saurav Choudhury (@sauravv123) reported from Guwahati, Assam@JioCare Onto the 3rd day now. No call or visit from any engineer. It is sad to see how Jio neglects customer grievance when it should be their top priority. If you have a response other than the canned one, do let me know.
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Debajit Choudhury (@debajitchoudhur) reported from Guwahati, Assam@JioCare I am not getting Jio 5G network in my Bishnupur, Guwahati area since it's 5G launch in Guwahati yesterday 10.01.2023
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☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, AssamIs anyone going to respond or you guys have no courtesy at all to resolve issues? @reliancejio @JioCare
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Dibyajyoti (@dibyajnath) reported from Guwahati, Assam@reliancejio @JioCare I tried relocate jio fibre in my new place in Guwahati but i was failed. If your Jio Fibre is not available at that prime place of Guwahati,Assam then I wish to discontinue the service. Please help me regarding this.
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Kirti Prakash Pandey (@kirti1064) reported from Tokradia, Assam@jiocare I have taken a plan of 399 and paid for 6 months but now you have sent me msg to recharge for 849/- why ? I am not satisfied with your service hence disconnect my Jio fiber connection immediately and refund me whatever I will get.
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viv singh (@vivsingh7) reported from Guwahati, Assam@jiofiber @reliancejio @JioCare i have never experienced this type of customer service ever how jio provide to people. I need a technician coming to home today before 12pm take your equipment and refund my money back. I'm very disappointed with jio fiber service
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Prasad Gadekar (@SpectatorPG) reported@JioCare Thanks for your reply. @JioCare But that's the exact problem, can't visit jio shop physically, one of CC ex told this can be done on Vcall, waiting for it since then, looks like there is basic mismanagement of conecepts across the support team.
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Naresh Upadhyay Sharma (@naresh552212) reported@JioCare Home delivery of your Jio SIM has been initiated for Order Reference Number NO00015HMIUZ. Sukhveer singh(8949000835) will be your delivery executive. The delivery boy is not picking up the phone, such a bad service.😡
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Jerome (@Jerome10705) reportedDear @JioCare,@reliancejio My Jio AirFiber has been down since Friday. I contacted the installation person, who asked me to call customer support. After raising a complaint, I was told that a service engineer is only available on July 20.
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nick (@Nick_N_Shah) reported@JioCare Sukhmeet i appreciate your kind words & help from your team. It's past 2+ months today still haven't received full refund yet & the reason 4 disconnection of fiber due to medical emergency didn't helped me but caused financial stress. I am hoping outcome in 1-2 days.
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HindutvaWatch (@_Shunya001) reported@reliancejio @JioCare Hey @JioCare What's your problem. Please refund my money.
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Ramji Vyas (@ramjivyas) reported@JioCare @jio_fiber @reliancejio jiofiber is all about advertising but no support at the ground level their customer care num is crap,it is only for telling you that we are facing some prbm right now..I'm facing prbm in my Netflix but nobody knws how to fix it. City: Jhansi
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SBSingh (@sbsingh4530) reported@PrashantKikani @JioCare Very bad service
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Ankan Das (@AnkanDas2304) reportedCan you please fix the network at Palasi, N. 24 pgs,weat Bengal @JioCare it's frustrating
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दीपक सिंह 🇮🇳 (@Bjpdeepak1) reported5 Days complaint @JioCare registered complaint but issue not resolved issued Service Request no. <SR00003BCOBR> Had Hai yaar
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Deepanshindeofficial (@Deepan_Shinde) reported@JioCare Arey o madam! 15 din se jada ho gaye idhar jio fiber down hai. are all your engineers dead? not a single one visited in last 15 days! you guys should be banned. aur ye mera SR kaise close kar diya without any resolution? #banjiofiber