Reliance Jio outages and service status in Guwahati, Assam
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Guwahati, including 2 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Apr 10, 5:18 PM GMT+5:30.
- Internet (48%)
- Phone (24%)
- Wi-fi (16%)
- Total Blackout (12%)
The latest reports from users having issues in Guwahati come from postal codes 781030 , 781040 , 781012 and 781031 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Guwahati, Assam
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Guwahati, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 10: Problems at Reliance Jio
Reliance Jio is having issues since 05:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Guwahati, Assam
The most recent Reliance Jio outage reports came from the following cities: Guwahati.
| City | Problem Type | Report Time |
|---|---|---|
 Guwahati
|
Wi-fi | 7 hours ago |
|
Guwahati
|
Internet | 9 hours ago |
|
Guwahati
|
Total Blackout | 1 day ago |
|
Guwahati
|
Internet | 2 days ago |
|
Guwahati
|
Phone | 3 days ago |
|
Guwahati
|
Phone | 3 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Guwahati, Assam
Latest outage, problems and issue reports in Guwahati and nearby locations:
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Avishek Saikia (@AVISH6K) reported from Guwahati, Assam@reliancejio fiber number 03613526442. Paying for services can't use. After sales service pathetic. +91 70029 93796 your representative has stopped answering my calls. Discovery not working. Not sign of universal and lions gate app. Kindly do the needful
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Avishek Saikia (@AVISH6K) reported from Guwahati, Assam@JioCare Tired of chatting... Can u send someone to fix my issues. Paying 599 per month for nothing. Still waiting for your update. Details has been dm . @MukeshAmbaniOf
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Raman Misra (@misra3314) reported from Guwahati, Assam@JioCare With reference to Service Request Number SR00001AINKB for your JioFiber connection having JioFixedVoice Number +913613547334, your appointment with Jio service engineer is scheduled at your premises on 21-04-2022 : 09:30:00. No sign of your service engineer @_MukeshAmbani
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Himadree C (@himadree) reported from Guwahati, Assam@JioCare Such a link was shared with me on 18th Feb. Inboxed my number too. The so-called call never came. Guess you're just another Bot.
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doly ghosh (@GhoshDoly) reported from Guwahati, AssamFrequent connection disruption in Jio Fiber. Poor response from the technical team. Can anyone help me out? @reliancejio @JioFiberVoice
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MANISH CHAKRAVARTY (@MANISHC12674761) reported from Guwahati, Assam@reliancejio jio fibre service is very poor
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subhankar (@subhankar29) reported from Guwahati, Assam@JioCare @reliancejio pathetic service as I was hearing from people, two days wifi gone no one bothers to my complaint, a big thanks 🙏 complaint number SR00001DW17S
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Sam (@SamuelDas1) reported from Guwahati, Assam@JioCare I do have a Jio Fiber enabled landline phone. Recently there's been frequent call drops. Who and where to complaint? Please help.
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Sourabhagat619 (@Sourabhagat6191) reported from Guwahati, Assam@reliancejio From 4th of this month my jio fibre is not working, on the same day I have created service request, technician also visited but didn't repair the broken jio wire, how many more days will require to fix my issue?
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Shamim Ahmed (@theshamimahmed) reported from Guwahati, Assam@JioCare yet not resolved my problem please do something ASAP
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Abhijit Samanta (@abhijitok) reported from Guwahati, Assam@JioCare Not able to use internet from last 1 week, only can access on YouTube. Kindly resolve this issues. @reliancejio Jio number - 9625084049
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Abhilash Bapanasha (@abhibapanasha) reported from Guwahati, AssamExtremely unprofessional attitude of @JioFiberVoice service managers to install a new fiber connection. Such hilarious excuses for postponement. Everyone including customer desk is helpless other than to give false assurances. @reliancejio @JioCare
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Deerghayu Phukan (@deerghayu23) reported from Guwahati, Assam@JioCare On 27/01/2022 i got a call from one of your service engineer having phone number 9864213139 stated as they will come for installation on 28/01/2022 but they didn't visit on that date. To be continued...
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Dibyendu Das (@dibyendu_das) reported from Guwahati, Assam@JioCare jiofiber down more than hour.cannot register my complain.
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Sam (@SamuelDas1) reported from Guwahati, Assam@reliancejio My office at Guwahati took 4 PP corporate connections. After 1 month they're dead. No bills sent to us. Your staff says pay through Jio App, which isn't possible, because we need bills and payment to be made through NEFT. Please help.
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Manash Sarma (@manassarma1991) reported from Guwahati, Assam@reliancejio It's shameful and disgusting that Jio 5G is in my city and i have a 5G phone that supports Jio SA 5G but still i am unable to use it and I have not received any Welcome Offer invitation from Jio yet. I have done everything to use 5G Only launching 5G will not help. Let us use it
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🇮🇳🇮🇳SP🇮🇳🇮🇳 (@SUBHJYOTI) reported from Guwahati, Assam@JioCare @reliancejio made payment of ₹4033/- against jio account Id 900190048606 on 22/09/2020 but till date neither received the fibre connection nor the refund. Written numerous email to local officials at #Guwahati but no help. I don’t think #JioFiber will loot my money??
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rahul hazarika (@rahulh20) reported from Guwahati, Assam@JioCare It's been over 10 days now my issue is still unresolved? What's the status of my ticket? @TRAI
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Parag Jyoti Borah (@ParaagAryaanBor) reported from Guwahati, AssamF*ck you @reliancejio @JioCare Your customer care sucks big time
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Nikhil S Shah - CA, CPA, DipIFR (@shahniks24) reported@JioCare @reliancejio I have been trying to reach out to get my issue resolved The internet is not working Not on any connected devices, no change in any JIO provided accessories Your call representative repeat the same questions but don’t resolve the issue Extend support
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Vijay DG (@VijayDG4) reported@JioCare one of the third class coustomer support system I am trying almost 1 hr to connect jio coustomer support but not connected today recharge 349 and my jio hotstar not play why
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vijay singh (@vijaysi08422027) reported@JioCare why you cancel my order without my consent
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NKPatil (@NKPatil_) reported@JioCare no or very slow connectivity
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Ajit Kumar Prajapati (@ajit_prajapati) reported@JioCare Please refund Dear Customer, Thank you for your payment of Rs. 99 against JioFiber/JioAirFiber request No. LR00001CM62R Ref Transaction ID : 20260328210340000244588863138150187
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Property Perception (@MukeshP66103) reported@JioCare "Jio Fiber, are you kidding me?! 😡 Repeated requests, zero response. Connection has been down for the last 6 days, and I'm still waiting. Not impressed with the so-called 'best' service. Please cancel my connection. @_MukeshAmbani
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Ritika Sharma (@Ritika311991) reportedHi #JIO, @JioCare team, we are not sure if this tweet will reached to you but we are disappointed with your service, first we had raised request for relocation for JioAirfiber in July 2025, for which we have paid close to 1000 rs, so far nothing happened.
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Amit Bhat (@foramitbhat) reported@JioCare @reliancejio Pathetic service. 2 months and still unresolved. No one visits yet false updates claim “premises not accessible.” Just lies to close complaints. Learn from Airtel how to handle customers. This is unacceptable.
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Pavan (@Pavanpocharam4) reportedToday I faced worst experience with Jio customer service. Every option leads to another bot, testing patience instead of actually connecting to a real person. No proper support, only endless automated responses. Totally frustrating @JioCare @reliancejio
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Saurabh Singh (@Saurabh_Jadaun) reported@JioCare Do you have any customer care support for jio pos lite users?