Reliance Jio outages and service status in Guwahati, Assam
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Guwahati, including 2 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received Apr 28, 8:39 PM GMT+5:30.
- Internet (61%)
- Phone (22%)
- Total Blackout (8%)
- Wi-fi (8%)
The latest reports from users having issues in Guwahati come from postal codes 781030 , 781012 , 781040 and 781017 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Guwahati, Assam
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Guwahati, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 28: Problems at Reliance Jio
Reliance Jio is having issues since 08:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Guwahati, Assam
The most recent Reliance Jio outage reports came from the following cities: Guwahati.
| City | Problem Type | Report Time |
|---|---|---|
 Guwahati
|
Internet | 6 hours ago |
|
Guwahati
|
Wi-fi | 23 hours ago |
|
Guwahati
|
Internet | 3 days ago |
|
Guwahati
|
Wi-fi | 3 days ago |
|
Guwahati
|
Internet | 4 days ago |
|
Guwahati
|
Internet | 4 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Guwahati, Assam
Latest outage, problems and issue reports in Guwahati and nearby locations:
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Manash Sarma (@manassarma1991) reported from Guwahati, Assam@reliancejio It's shameful and disgusting that Jio 5G is in my city and i have a 5G phone that supports Jio SA 5G but still i am unable to use it and I have not received any Welcome Offer invitation from Jio yet. I have done everything to use 5G Only launching 5G will not help. Let us use it
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rahul hazarika (@rahulh20) reported from Guwahati, Assam@JioCare Why DM's? Are you not done covering up all your failures. Your services are becoming worse as days go by. That's my ticket MR00013ULD93. Do something to solve my issue.
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Dibyajyoti (@dibyajnath) reported from Guwahati, Assam@reliancejio @JioCare I tried relocate jio fibre in my new place in Guwahati but i was failed. If your Jio Fibre is not available at that prime place of Guwahati,Assam then I wish to discontinue the service. Please help me regarding this.
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Manash Sarma (@manassarma1991) reported from Guwahati, Assam@JioCare Hi, I have already DM my problem I am a Welcome Offer user and is facing 5G network problem My 5G network disappeared suddenly at 9:15 PM and now I'm on 4G Please fix the issue
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Sam (@SamuelDas1) reported from Guwahati, Assam@JioCare Last 5 days I've been requesting Jio Fiber personnel at Silchar Assam to install landline against 3842 353693, they keep changing dates, no action. Very, very, very poor service at Silchar, Assam. @reliancejio
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Dibyendu Das (@dibyendu_das) reported from Guwahati, Assam@somitsrivastav_ @JioCare Similar issue here too @guwahati no speed slow internet
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Saurav Vishwamitra 🇮🇳 (@vishwamitra_srv) reported from Guwahati, Assam@JioCare why is it so ridicously difficult to raise a service request in the my jio app.
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Sanat Chandra Basumatary (@BasumatarySanat) reported from Guwahati, Assam@JioCare can we expect any support from your team..?
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Kalpajit Dutta (@Kalpajit_Dutta) reported from Guwahati, AssamSo #FIFAWorldCup ruined by #JioCinema in India, Frustrated!! @reliancejio please fix it!!
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SKG (@SKG03820716) reported from Tokradia, Assam@JioCare System was showing one schedule of tomorrow I rescheduled it to avoid unnecessary movement technician. Now the system is working so please cancel the visit of 15th April I don't need it now. Moreover never ever depute Mr H Ali. I once again thank Sachin Shah for his service
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Abhijit Samanta (@abhijitok) reported from Guwahati, Assam@JioCare Not able to use internet from last 1 week, only can access on YouTube. Kindly resolve this issues. @reliancejio Jio number - 9625084049
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Deepak Sharma (@DKSHARM26886735) reported from Tokradia, AssamYou people westing the time no any concern related to customer issues ? 4g network does not work well indoors. @reliancejio @JioCare
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Dugar Jagatsingh (@DJagatsingh) reported from Guwahati, Assam@JioCare Nothing then spoiling TIME It's again requested to solve the issue AWAITS
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Dugar Jagatsingh (@DJagatsingh) reported from Guwahati, Assam@JioCare @shardenedu GREAT Assuring on assumptions but no solution Simply wastage of Energy Need control by senior management OFFICIAL to CARE prestigious positions of the Reliance Can it GET eye of management All is NEED of HOURS
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Ashik (@Ashik0fficial_) reported from Uzankuri, Assam@JioCare jio 5G unlimited free data is stopped? because I got 5G network but data is not running and SMS is coming that 100%data is exhausted. What happened 😔
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Gautam Agarwalla (@GautamAgarwall3) reported from Guwahati, Assam@JioCare Still no progress. Only word commintments going on. Very disgusting service from your end.
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Kirti Prakash Pandey (@kirti1064) reported from Tokradia, Assam@jiocare I have taken a plan of 399 and paid for 6 months but now you have sent me msg to recharge for 849/- why ? I am not satisfied with your service hence disconnect my Jio fiber connection immediately and refund me whatever I will get.
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Raman Misra (@misra3314) reported from Guwahati, Assam@JioCare @_MukeshAmbani You people are pathetic and just harrasing me for the last three days,you refund my money with the charges for my pain and time spent on you or will seek help from the court of law.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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V (@Vishu7) reported@reliancejio Called back to customer care.. Cc person repeated same escalation story... Then transferred call to senior executive as they say! Who repeated the same story ditto!! Then again one level up transfer but finally they cut the call b4 senior's senior gets connected!
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ANIL KUMAR SHARMA (@Anil05071963) reported@JioCare It is since last 15 days no one has taken care from jio airfiber service support Inspite of repeated complaints even on appellate they dont bother to even contact. every thing is automated customer has to face only recorded voices . Very SURPRISED ..........
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Pawan Pratap Singh Chauhan (@mr_ppsc) reported@JioCare @JioCare @reliancejio The technician called and confirmed it’s a backend issue affecting many people nearby in my areas- apps not loading and buffering. Since it’s still unresolved, I need a clear response on what will be done, please escalate this to a senior authority.
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Purav Joshi (@purav10980) reported@JioCare This repeated request for the same information is unnecessarily delaying the process and doesn’t reflect a genuine effort to resolve the issue. Please prioritize closure instead of adding more hurdles.
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Sukdip Kar (@karsukdip) reported@reliancejio why do you guys remove humans from your customer care(198)? I have been facing internet issue in your air fibre since morning, not able to contact any human from your end. And all your chatbot is useless.
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Narendra Kumar Bhoi (@bhoi_narendra) reported@JioCare I want to cancel my jiofiber but no response, what kind of support system you have. I won't recommend jio to anyone.
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Savitrey (@real_savitrey) reported@JioCare Dear Customer, With reference to Service Request number SR0000348NOZ for your JioFixedVoice Number connection having JioFixedVoice Number +912235xxxx, we have scheduled an appointment with a Jio service engineer at your premises on 28-Apr-2026 between 12:00:00 - 13:00:00. To tr
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Mayur Kiran (@MayurKiran139) reported@JioCare Sabir is the name of the guy at your local office in manglapuri new delhi with phone number 8178470433 and robin is the technician whose phone number is 9719467498, thoda sa bhi respect karte ho customer ka to issue resolve kar k dikhao aaj hi
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hastar opp (@AshutoshBe37882) reported@JioCare @reliancejio i guess i need to change my sim just because I can't talk on call properly for the pathetic network.
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balakrishnan (@Krishbalask) reported@JioCare reference number SR00002KQRFQ , Despite reporting the issue earlier, I am being asked to wait for 3 days just for an engineer visit. The visit is still getting delayed, and there has been no resolution so far. This delay is causing significant inconvenience.