Reliance Jio outages and service status in Jalpāiguri, West Bengal
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Jalpāiguri, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Jalpāiguri, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Jalpāiguri, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 19: Problems at Reliance Jio
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Reliance Jio Issues Reports Near Jalpāiguri, West Bengal
Latest outage, problems and issue reports in Jalpāiguri and nearby locations:
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manish kumar (@manishsir007) reported from Jalpāiguri, West Bengal@JioCare Have you slept now? Where is solution? Is there anyone looking after Siliguri? Don't you people spoiling brand image of Jio @reliancejio
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Bitu Rauth (@rauthbitu) reported from Jalpāiguri, West Bengal@shivam_sachan @arghyabasu5 @reliancejio Yeah I believe in statics but if other companies are providing good service then why not Jio.
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Abhishek De (@Abhishe93816793) reported from Jalpāiguri, West Bengal@MrsNitaAmbani @JioCare @reliancejio The problem started again in Jio Tower at Raikath Para, District -Jalpaiguri, State-West Bengal,Pin Code-735101.Internet access and phone calls are all disconnected.I made a huge mistake in becoming a customer of Jio.Very bad service.Plz solve
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Vishal Gupta (@VishalGuptta) reported from Jalpāiguri, West Bengal@reliancejio @JioCare internet not working since last 5 days in my apartment multiple complaints have been raised !!
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Sukh Chandan Shekhar Singh (@chandan1232) reported from Maināguri, West BengalComplained about low speed internet and continuos buffering of @reliancejio .no such resolve taken from @JioCare and @OfficialJioTV @DoT_India . Need some active steps. Getting slow internet at high speed FUP data. Please help.
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Abhishek De (@Abhishe93816793) reported from Jalpāiguri, West Bengal@JioCare @reliancejio The problem started again in Jio Tower at Raikath Para, District -Jalpaiguri, State-West Bengal,Pin Code-735101.The customer care was called,but no condition was changed.Internet access and phone calls are all disconnected.Not be expected from Jio.Plz solve.
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SURAJITROY (@SURAJIT93330484) reported from Jalpāiguri, West Bengal@reliancejio @JioCare BAD NETWORK IN MY LOCATION PLZ GIVE SOLUTION POOR NETWORK IN OUR LOCATION
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Abhishek De (@Abhishe93816793) reported from Jalpāiguri, West Bengal@reliancejio For the past two days, the Jio Tower has been very troublesome at Raikath Para, District -Jalpaiguri, State- West Bengal, Pin Code- 735101. The customer care was called, but no condition was changed.Internet access and phone calls are all disconnected. Plz solve it.
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manish kumar (@manishsir007) reported from Jalpāiguri, West Bengal@JioCare Should I go for other service providers? I have been waiting since last one month. Do you understand TAT for any service? It is not professional at all. I am being mentally tortured by you people. I am looking forward to make formal complain.@TRAI
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DHIRAJ SINGH (@Dhiraj19800) reported from Jalpāiguri, West Bengal@reliancejio @JioCare Problem of poor Network, slow net speed still not solved, Should I port to @Airtel. @DoT_India please do something.
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দীপাঞ্জন দাস (@iDipanjan1982) reported from Jalpāiguri, West BengalHas Either Of @airtelindia Or @reliancejio Started Providing Fibre Service In Pincode 735219 Area ? I’m looking for Wi-Fi & Digital TV connection in a premium resort
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The Digitrendz (@thedigitrendz) reported from Jalpāiguri, West BengalThe network coverage in this area is so poor. jio 4G fails to state its network speed. Do something to resolve the issues. Right now i am in Adarpara, Jalpaiguri, West Bengal PIN- 735101 @JioCare @reliancejio @DoT_India
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Prasenjit Roy (@PrasenjitRoy_27) reported from Jalpāiguri, West BengalDear @reliancejio your internet is very slow. Why ??
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Abhishek De (@Abhishe93816793) reported from Jalpāiguri, West Bengal@JioCare @reliancejio The problem started again in Jio Tower at Raikath Para, District -Jalpaiguri, State-West Bengal,Pin Code-735101.Internet access and phone calls are all disconnected.I made a huge mistake in becoming a customer of Jio.Very bad service.Plz solve.
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manish kumar (@manishsir007) reported from Jalpāiguri, West Bengal@JioCare Dear team, when new connection is available within few hours,then why you people need more than 20 days to complete relocation? Do you have TAT for the service? I get everyday SMS that next day your relocation will be done. What a mockery ! Do you treat us like fool?
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NILU RANJAN (@nilsimrit) reported from Jalpāiguri, West Bengal@JioCare I had subscribed to Jio Fibre Services at its initial launch time at siliguri.But I have not received my STB till date despite registering in customer care.service guy came,installed and took it back saying that you had already received the STB 3537961143.
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Shivprasad (@Shivprasad63) reported from Jalpāiguri, West Bengal@JioCare This is my Order Number CO0000NU80PI Somebody help me?????
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Pankaj Agarwal 🇮🇳 (@iPankajAgarwal) reported from Jalpāiguri, West BengalIts funny to see #JioFiber voucher being applied and going to complete waste with no help from @JioCare @reliancejio
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D E B R A J C H H E T R I (@DebrajChhetri) reported from Jalpāiguri, West BengalSuch a disgusting network speed you have, you guys call us numerous times when we dont do recharge but you dont even bother to fix the network speed, i am complaining since 6 months but no rest assured till now!? I can't even do a phonecall!? @reliancejio @JioCare
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DHIRAJ SINGH (@Dhiraj19800) reported from Jalpāiguri, West Bengal@JioCare Have you seen the image I have posted, that app is recommended by you, every details is given there, why asking for rubbish details. If u can't sort out the problem, tell clearly.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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𝚜𝚞𝚍𝚒𝚙 (@iam_Sudip) reported@JioCare JIO is aggressively pushing frequent ads on JioTV+ (STB). Boot-up ads were still understandable, but now ads pop up frequently even while watching channels. The worst part is the double audio - from the TV channel + Jio ad. This seriously ruins the viewing experience.
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Aviral Aggarwal (@aggarwal_aviral) reported@JioCare No single follow up from jio customer team , I am the only one following up bye don't want any Help
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mehul bhatt (@mehulbhatt4u) reported@JioCare @reliancejio Thank you for the response. However, similar assurances have been shared repeatedly without any actual resolution or timeline. Requesting a specific status update and expected closure date, as the issue has been pending since 29 March 2026. #JioFiber #RefundDelay
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mehul bhatt (@mehulbhatt4u) reported@JioCare @reliancejio Requesting you to kindly cancel the voucher/order and process the refund to the original payment source at the earliest. Also request you to share the expected refund timeline and updated SR/reference number. #JioFiber #RefundDelay #CustomerSupport
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kerulkataria (@kerulkataria) reported@JioCare I am 21°28' N, 72°57' E. And i am facing this problem from 6 months.
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Ashish_G (@ASHiSH_G26) reported@JioCare @JioHotstar I bought the ₹949 Jio 2GB 84-day plan on 16th May 2026,which includes jiohotstar subscription as well,but JioHotstar is asking me to subscribe again,It’s already included in my recharge plan but subscription shows unsubscribed.Resolve this issue on priority
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Varsh (@Varshjain_1) reported@JioCare More than 3 days since I have shared the requested details but there has been no update, no action. Certainly this is not the 1st time I have raised the issue. I have been following up for past 2 months. So, its very clear that there is no intent to resolve and refund my money.
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Nashim Ahmad (@SheikhNashim7) reported@JioCare nahi bigaad sakta.” This negligence is affecting hundreds of users daily. Kindly treat this matter seriously and take immediate action, otherwise 500+ consumers are ready to disconnect Jio services from this area.
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Nikhil Thakkar (@NikhilThakkarr) reported@JioCare @reliancejio JioFiber down for 10+ days. 3 tickets closed without visit — SR000035A97X, SR000035GHAH, SR000035RUNJ. Reset gateway, changed credentials — still broken. Captive portal shows payment error on an active plan. TRAI complaint being filed. #JioFiber #ConsumerRig
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apolitical (@apolitical45322) reported@JioCare How many years do you need to solve this problem?