Reliance Jio Outage Report in Hatiā, Rānchī, State of Jharkhand

Dear @reliancejio @JioCare, been a jio user over a decade. Since past couple of months, I am facing call drops, no network, network drop issues. To my best understanding, It all started since the launch of #jio5g in #RANCHI. Kindly resolve the issue.

@JioCare Still no one visited. You people to continue to reschedule the appointment by citing that I made request for rescheduling. However, there has not been single request for rescheduling. You people are fooling the customers. It has been 13 days since I paid for the service.

@JioCare Why you continue to lie? Just cancel the order. Same reply everytime.

@JioCare This is really frustrating. No body visited till date. Kindly cancel the order. This is seriously pathetic service. Otherwise, I will have take up the matter with higher authority

@JioCare Nobody visited today. Please cancel my order.

@JioCare Cancel the order. Not interested any more

@JioCare I had ordered jio fiber connection vide order no NO0000OINRKI on 9/2/2023. However, till date it has not been installed. I want to cancel the order but the concern vendor not responding to the call request. Please act. Very pathetic service

@JioCare very pathetic customer care representative at jio care. They denied to appoint any engineer to solve my problem and keeps on asking vague questions

@Airtel_Presence It’s been 4 days and still no resolution I recharged your data add on pack of 65 coz it showed 2 gb additional but i was unable to claim it and you even didn’t solved my problem worst experience with you this is the reason i will he switching to @JioCare soon

@JioCare Thanks for the message i have sent you my details and even applied for the sim on your app but my main concern is I don’t have a UPC code as bsnl is not letting me to send sms to 1900 and my recharge will expire tomorrow on bsnl please help me with a solution

@JioCare U guys just Creating hype and Not giving Ur services to your loyal customer

@airtelindia Geetanjali kushwah(team leader) and Ajay of Airtel customer care wasted my time and finally agreed to the facts . It has been 12 hours and no Airtel down in Latma Area of Ranchi. Ur customer care was just worse. I loved Airtel but @JioCare is better

@reliancejio We are living in hostel and about 200 jio users are facing the slow internet speed. I am trying to contact jio team but can't we are facing the issue from last 3 months and above can you please resolve the issue other wise we can change the provider. @reliancegroup

@JioCare Not getting any help from the team for this on sunday i installed joifiber and from monday onwards i am facing this issue... if this is the service you guys are providing i batter switched to someother network.. @JioCare

@JioCare advice to the team to improve the service..

@JioCare @reliancejio When will jio give support of #DolbyAtmos & #DopbyVision support on #jio setup box ?

@JioCare Getting a huge fluctuations during data connectivity. Pls help to resolve this issue.

@JioCare @reliancejio what's wrong with your network?? Data and fiber both are not working.

@JioCare (1/2) Several engineers have visited, after a certain point they are also not able to help. When I'm on call with the customer care executive or when the engineers visit the speed is great. Then again it comes down. I cannot keep on rebooting the router 20 times a day.

@JioCare My problem has not been resolved. If you guys don't want to resolve then please install it. I no longer need jiofiber. I'll go @airtelindia wifi.

@JioCare Why do you need weeks for replacing a lost sim. I have lost my sim can you help. Your outlet says 7-10 days. Complaint 198 doesn't accept complaint but just your payment details.

@reliancejio i dont think so it is ur protocol. these things indirectly harassing ur costumers and diminishing the name of ur and nothing. im writing all this to u so that u ll take an action and further no one else woould not suffer such issue

From last 3 days there is no network in kumbharwada, mumbai 400004. Many people are facing network issue .please resolve as soon as possible. Othewise we will switch to other network @JioCare @reliancejio

@JioCare My jio fiber device not working properly. From past 5 days it's wifi is not connecting to any device. +91-5462796245 Registed num 9919510063. Kindly lodge complain and send technical team.

@JioCare @reliancejio Hi Team, Someone from your team has come and restoring services of my neighbor but when I asked him to do my work too ,he said no he can't do because SR is not with him.Can you help me now to get this resolved right now.

@JioCare raised service request for my refund the only reply i get is - there is likely to be further delay..... Blah blah. Or inko india ka no.1 network banna hai. Customer service sahi karwao pehle🙏🏻.

In Mumbai 400066 There is very slow jio 5g speed @reliancejio @JioCare #jiotrue5G

Jio 5G available in my area and before 23 March i use this 5G service but from 23 March at the same location(Puri,Odisha Landmark-Near DAV School Pin-752002)i can not use jio 5G.check all settings according to customer care executive and all are correct. @JioCare @reliancejio

@Sudhir_mish @airtelindia @JioCare JIO is having same problem. So what you will do ?

@JioFibre @_MukeshAmbani @JioCare kindly some senior person call me, my jio fibre connection get disconnected n customer care is not giving proper response