Reliance Jio outages and service status in Gurgaon, Haryana
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Gurgaon, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- Internet (63%)
- Total Blackout (25%)
- Phone (13%)
The latest reports from users having issues in Gurgaon come from postal codes 122002 , 122001 and 122018 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Gurgaon, Haryana
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Gurgaon, Haryana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 5: Problems at Reliance Jio
Reliance Jio is having issues since 04:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Gurgaon, Haryana
The most recent Reliance Jio outage reports came from the following cities: Gurgaon.
| City | Problem Type | Report Time |
|---|---|---|
 Gurgaon
|
Internet | 12 days ago |
|
Gurgaon
|
Total Blackout | 13 days ago |
|
Gurgaon
|
Total Blackout | 15 days ago |
|
Gurgaon
|
Phone | 17 days ago |
|
Gurgaon
|
Internet | 17 days ago |
|
Gurgaon
|
Internet | 17 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Gurgaon, Haryana
Latest outage, problems and issue reports in Gurgaon and nearby locations:
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Neeraj Sharma (@NeerajS86498339) reported from Gurgaon, Haryana@JioCare Still facing same connectivity issue. Very very poor services...
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Vinay Sikarwar (@VinaySikarwar) reported from Gurgaon, Haryana@airtelindia I thought you are best I switched from vodaphone to Airtel and also not used Jio because I thought Airtel is no 1 in India. But I realised you are worst network in India. I am going to switch to @Jio if network not looks good by tomorrow. #airtel #Jio @JioCare
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Himanshu Kaphalia (@HimanshuKaphal2) reported from Gurgaon, Haryana@JioCare I an waiting for your services for a long time don’t know why it’s taking so much of time. Please get in touch with me once the service are started in my area
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Poonam Abrol (@AbrolPoonam) reported from Gurgaon, Haryana@JioCare what is the issue with Jio internet? Can't even get through to an executive on customer care?
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Mohit Kumar verma (@MohitKu1968) reported from Gurgaon, Haryana@reliancejio @JioCare u r failed to resolve my poor signal and call break more than 3 years complaint. As promised to u , I hv ported my 3 nos and soon 2 more .
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Poonam Abrol (@AbrolPoonam) reported from Gurgaon, Haryana@JioCare how does Jio solve a service request without doing anything and I mean Anything!
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shashi kant lomesh (@sklomesh) reported from Gurgaon, Haryana@reliancejio you are useless fellows.... Not solving the problems and compelling me to leave you. My No. is 9876095174... Customer care service fellows chatted with me but didn't solve the problem...
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Harish Verma (@harish_verma2) reported from Gurgaon, Haryana@reliancejio 5G my foot.. First try to run your so called 4G network atleast to give 3G, then only proceed further.. Cheating brats
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Dhruv mishra (@Dhruvmshr) reported from Gurgaon, Haryana@reliancejio I was trying to connect to Jio Customer care from last two days but didn't find any way on Jio app, I was being answered by bot for few prefilled questions. I made a yearly recharge in advance which had Hotstar pack including,but it's not working now
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चन्द्र शेखर त्यागी (@tyagi_chandu) reported from Asālatpur Khādar, Delhi@JioCare, Signal quality is getting worse in area on daily basis. While you have started 5G but 4G is not even 2G now. Call drops and running to the roof is very common now. Please help. Location - Shikarpur, New Delhi Contact - 8287941033 Please help in solution.
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Harshit Verma (@iharshitverma) reported from Gurgaon, Haryana@airtelindia @reliancejio I have been trying to apply Broadband Services in my Local Area. Airtel and RelianceJio Broadband are not serving in Gurugram District. Seriously? Why not? After being a customer of @airtelindia for more than 10 years. #Broadband #Gurugram
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VIRENDER PRASAD (@virender1431) reported from Gurgaon, Haryana@JioCare worst ivr 1991.. unable to get the option to get connected to customer care executive.. How to get number barred in emergency situation if you don't have Twitter
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vaibhav singla (@Vaibhav36300110) reported from Gurgaon, HaryanaFinally, got #Airtel fibre installed and connectivity restored (tweeting on Airtel n/w). #JioFiber can now happily keep ignoring customer's pleas I feel sad my hard earned 💲 is down the drain, but atleast I can resume WFH. Thanks @airtelindia Goodbye @JioCare and good riddance
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Medha Sinha (@medhasinha1611) reported from Gurgaon, Haryana@JioCare I need the assistance before EOD .. I.e, today Soo many times I have requested. And you people just don't care! Is this a kind of customer service which you have promised to provide? I am asking for the help today and you're referring me to 15th March?
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कौशिक जी (@Kaushikmanjit) reported from Garhi Harsāru, Haryana@JioCare multiple time complaints to customer care but response is 0. Call dropped call failed my mobile no gets out of reach or switch off. Its time to change operator now. Third class customer support.. on sim delivery also they denied…
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chetankapoor (@chetankapoor007) reported from Gurgaon, Haryana@reliancejio @JioCare Paid for 3 months in advance, has been 12 days Jiofiber not working, Jio care assuring to resume service in 1 hour in a loop. Pathetic services. I am gonna disconnect tomorrow.
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Dev Tanwar (@dev_tanwar82) reported from Garhi Harsāru, Haryana@TRAI interestingly issue arises as @JioCare is not being allowed inside the society and is none of my business. 2/2
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Vivek Kumar Singh (@Vivek_Rajput18) reported from Gurgaon, HaryanaHey Dear @reliancejio Please improve network speed, network is not working at in evening
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Rajat Maheshwari (@rajat1083) reported from Gurgaon, Haryana@reliancejio pathetic customer care and pathetic service and network coverage today there is complete outage for 20 minutes and customer care se baat karne ke liye pagal kar dete hai ye dabao woh dabao and postpaid customers ke liye koi bhi dedicated relationship manager nai hai
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Sudhanshu Singh (@anshiedbhandi) reported from Gurgaon, Haryana@Consumer2Court please support me and retweet these tweets. These @JioCare should be off from India. @reliancejio utter failure
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Pawan Pratap Singh Chauhan (@mr_ppsc) reported@JioCare I'm unable to track the technician neither able to contact him. I need urgent resolution as it's more than 24 hours I'm unable to access the internet. And I haven't heard from anyone yet. I need a callback immediately from nodal officer of the area. @JioCare @reliancejio
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apoorv jain (@apoorvjain_ups) reported@JioCare Tell me how much more time you need.. It's not working from last 12 days and you people are making me fool everyday.. Please provide me the resolution instead of commitments
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Aditeya Singh (@aditeyasingh) reported@JioCare Internet is down since last 8 hours but no help from you customer care executives, just playing call back call back instead of sending someone to fix the issue. Pathetic service
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Durgesh (@im_Durgesh9767) reportedJio has the worst service; my internet hasn't been working since yesterday. I would simply advise everyone not to get a Jio SIM. @JioCare
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Kishor (@kik2491) reported@reliancejio @JioCare ... What a pathetic customer service....!!! #jiofiber
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Dinesh Yadav (@DineshoYadav) reported@JioCare In addition to this, my no. Is disconnected without any prior intimation to complete the incomplete information, I could have done that earlier if informed properly through any txt or mail. It's not my fault that you did not conveyed the problem to me
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thedensecabbage🥬 (@thedensecabbage) reported@JioCare I am seriously fed up with this situation. I paid ₹1,200 for the relocation request in March—March. Since then, I have received no communication or updates from your team, which ultimately forced me to book a connection with Airtel instead. Whenever I contacted customer support, I either received no proper response or was passed around without any resolution. After months of frustration, I had almost given up on recovering the amount. However, about a week ago, I received a call from a representative (Abirami - +916382952311) who assured me that she would help process my refund and that I would receive the amount by June 2. Since then, every time I try to contact her, my calls are disconnected, and my messages go unanswered. I have reached the end of my patience. I expect my ₹1,200 refund to be processed immediately. If this matter is not resolved without further delay, I will have no option but to pursue legal action and escalate the issue through the appropriate consumer grievance channels. Please treat this as urgent and provide a clear update on the status of my refund. @TRAI
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LMN (@lalitnegi_84) reported@JioCare @JioCare Just say you can’t fulfil your responsibility as a service provider. There is no shame in accepting. Even Elon Musk got success only in his third attempt while launching SpaceX. #jiofibre #jioairfibre #customerexperience
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Lalitkumar (@Lalitku29619835) reported"JioCare, please stop sending generic replies. I need the exact refund date and UTR number for my ₹2221.46 refund. Kindly provide a concrete resolution and timeline. If no clear update is provided, I will escalate this matter to higher consumer grievance authorities."
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Faizan Ahmad (@realFaizanjmi) reported@JioCare @reliancejio @JioCare Today again, no engineer visited and my internet is still down. It has now been more than 4 days since I raised the complaint. How many more days do you expect me to wait? This level of service is completely unacceptable.