1. Home
  2. Companies
  3. Reliance Jio
  4. Gurgaon
Reliance Jio

Reliance Jio outages and service status in Gurgaon, Haryana

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Gurgaon, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received Aug 7, 3:37 PM GMT+5:30.
  • 80% Internet (80%)
  • 20% Phone (20%)

The latest reports from users having issues in Gurgaon come from postal codes 122001 , 122018 and 122004 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Gurgaon, Haryana

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Gurgaon, Haryana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 9: Problems at Reliance Jio

Reliance Jio is having issues since 06:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Gurgaon, Haryana

The most recent Reliance Jio outage reports came from the following cities: Gurgaon.

CityProblem TypeReport Time
Gurgaon Phone 2 days ago
Gurgaon Internet 10 days ago
Gurgaon Internet 11 days ago
Gurgaon Internet 22 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Gurgaon, Haryana

Latest outage, problems and issue reports in Gurgaon and nearby locations:

  • anuragsinghup35
    Anurag Singh (@anuragsinghup35) reported from Gurgaon, Haryana

    Very bad network service of @reliancejio

  • Deepanshurao33
    Deepanshu Rao (@Deepanshurao33) reported from Gurgaon, Haryana

    HELP ME I didn't get Jio 5G welcome offer , I lived in Gurugram and have 5G phone but still , i Cannot able to use Jio 5G, ( I click on interested button 2 weeks ago) @JioCare @reliancejio

  • atul1590
    atul sharma (@atul1590) reported from Garhi Harsāru, Haryana

    @JioCare Hello Mr. Bhushan, I can't express my feelings after reading some sensible words from a representative of @JioCare. Earlier responses were so nonsensical that I'd lost all hopes for any solution. Thanks for accepting the network issue and your satisfactory response.

  • aryahemant70
    Hemant Arya (@aryahemant70) reported from Shikohpur, Haryana

    @reliancejio how can your agent disconnect the chat before reaching to the resolution, such a pathetic experience I ever had, everytime I initiate a chat, they don't let us read and disconnect in less than a minute? #worstJioService

  • NBR0501
    Lt. Col. RV (Retd.) 🇮🇳 (@NBR0501) reported from Shikohpur, Haryana

    If #JioCinema #IPLonJioCinema cannot stream with a 1 Gbps connection, then it sucks. @JioCinema @reliancejio @JioCare

  • SanghaviRishabh
    Rishabh Sanghavi (@SanghaviRishabh) reported from Gurgaon, Haryana

    @reliancejio @JioCare Paid the money for 3 months in advance on Thursday, Wifi is still not installed. On asking the person - Gaurav Srivastava, they are delaying it by saying service engineers are not available. Kindly resolve the issue by today or refund the money.

  • arungupta82
    Arun Gupta (@arungupta82) reported from Gurgaon, Haryana

    @JioCare how to register complaint? Nobody picks up phone. No option to register complaint on App. Internet not coming on setup box.

  • amitghai
    Amy (@amitghai) reported from Gurgaon, Haryana

    @JioCare my installation INSTALLATION Appointment of JioFiber connection NO0000MSIMF7 is being reschduled by the team again and again without any reason. 2 months back also same happened and i had to cancel my order. Pl luk into this harrasment.

  • Kapy407
    Kapil Goyal (@Kapy407) reported from Gurgaon, Haryana

    @airtelindia @Airtel_Presence you guys are the biggest dumbf***s to ever walk on earth. Can't even answer a simple query and want me to continue with your service. Kudos to your incompetency, i am moving to Jio @JioCare

  • AbrolPoonam
    Poonam Abrol (@AbrolPoonam) reported from Gurgaon, Haryana

    @JioCare what is the issue with Jio internet? Can't even get through to an executive on customer care?

  • Shivam04101996
    Shivam (@Shivam04101996) reported from Shikohpur, Haryana

    Jio wifi call not working on any iphone on IOS 16, I even downloaded IOS 16.5 Beta 2 which is available only for selected users but still not able to do wifi calling. This issue is with Jio as it was working fine earlier @reliancejio @Apple, finally switching to Airtel.

  • AbrolPoonam
    Poonam Abrol (@AbrolPoonam) reported from Gurgaon, Haryana

    @JioCare how long does Jio take to get back to a customer on answering a query asked to customer care of Jio???

  • suratsingh339
    Surat Gothwal (@suratsingh339) reported from Garhi Harsāru, Haryana

    Bad service , locution address :- FX73+6VF Gurugram, Haryana @reliancejio , @JioCare

  • AnupPanda4
    Anup Panda (@AnupPanda4) reported from Shikohpur, Haryana

    @JioCare @Akash_Ambani continuously facing issues with very poor and unstable connections of Jio fiber at my home in Gurgaon. Either the team is not competent or they are doing time pass. Pls resolve or i have no option but 2 shift to other service provider. Unacceptable service.

  • imvashisth
    Bhupesh Vashist (@imvashisth) reported from Gurgaon, Haryana

    @JioCare Sorry bt you guys are pathetic don’t even want to help

  • AbhinavKSingh06
    Abhinav Kumar Singh (@AbhinavKSingh06) reported from Gurgaon, Haryana

    @JioCare am following regarding my bill since last week but am not getting any response. Is this your customer service?

  • Dhruvmshr
    Dhruv mishra (@Dhruvmshr) reported from Gurgaon, Haryana

    @reliancejio I was trying to connect to Jio Customer care from last two days but didn't find any way on Jio app, I was being answered by bot for few prefilled questions. I made a yearly recharge in advance which had Hotstar pack including,but it's not working now

  • NeerajS86498339
    Neeraj Sharma (@NeerajS86498339) reported from Gurgaon, Haryana

    @JioCare Still facing same connectivity issue. Very very poor services...

  • Ajayshandlay
    Ajayshandlay (@Ajayshandlay) reported from Shikohpur, Haryana

    Hi jio team please help me to get my number back which is closed by you without my knowledge @reliancejio @JioCare

  • sukumarmodak9
    sukumar modak (@sukumarmodak9) reported from Gurgaon, Haryana

    @reliancejio .this network is very poor,no video call and voice call . request please check internet issue.and solve this problem

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • karandiary
    Karan (@karandiary) reported

    @JioCare Sent you mobile number.. @JioCare @reliancejio kindly send help, I'll give you my location/address where the airfiber is located, kindly send a technician to change the cable or fix the problem asap.

  • SSVerma22439706
    Proud Hindu *Sunil* (@SSVerma22439706) reported

    @JioCare One new employee has reported his attendance - Sukhmeet ! No change in status, however Green Light in Router box since yesterday ! Services down since yesterday 1.30 pm even after recharge completed !

  • OmSingh73998061
    DISCIPLINED _TRADER (@OmSingh73998061) reported

    @JioCare How many days do you want issue was raised on 5 aug and it's 9 aug ,,how much more time do you need @JioCare @reliancejio

  • PramodS54206872
    PK (@PramodS54206872) reported

    @JioCare This is the pathetic service you offer to your customers, at the time of onboarding processes are at light velocity speed but after sales or just to surrender the connection and returning refund seems a marathon task

  • gaganxn1
    GAGAN (@gaganxn1) reported

    @JioCare @reliancejio @reliancejio No response to my serious concern regarding the unexplained order discrepancy. Tomorrow is the final day I gave for my refund. If it isn't credited by day-end, I will escalate this matter to the Consumer Forum. This issue may have serious consequences.

  • Arpit_Khunteta
    Arpit (@Arpit_Khunteta) reported

    @JioCare Paid for Jio home connection for 18 months yesterday, the sales rep said installation will be done the same day. No one came for installation yet and no way to speak to a rep on call support. Do you really care? #Poorcustomerservice

  • Afjalsama55
    Afjal Sama (@Afjalsama55) reported

    @JioCare The actual issue is that rainwater entered through the outdoor AirFiber antenna/cable connection, which appears to have caused a short circuit/damage to the power/PoE connection. My Jio AirFiber has been completely down for 3 days.

  • PratzzPatil
    Prathamesh Patil♎ (@PratzzPatil) reported

    @JioCare @reliancejio What is the expected resolution time for my issue? Jio seems to be taking customers' money without providing proper service nowadays. @jagograhakjago

  • parnamikaran
    Karan Parnami (@parnamikaran) reported

    JioFixedVoice Number +911413567033. सर्विस रिक्वेस्ट नंबर SR00003DHKBH .. when your executive will come to solve the issue... Fed-up with your service... 2 days down no one is here to solve the problem @JioCare

  • prajjwalnag
    Prajjwal Nag (@prajjwalnag) reported

    @JioCare what's the point of creating a 24-hour 7 help line when I actually can't reach out to you on emergency