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Reliance Jio outages and service status in Gurgaon, Haryana

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Gurgaon, including 2 direct reports.
  • The most common problems reported in this area mention Internet and Total Blackout.
  • The most recent signal from this area was received May 19, 12:26 PM GMT+5:30.
  • 83% Internet (83%)
  • 17% Total Blackout (17%)

The latest reports from users having issues in Gurgaon come from postal codes 122002 , 122101 , 122001 and 122018 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Gurgaon, Haryana

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Gurgaon, Haryana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 19: Problems at Reliance Jio

Reliance Jio is having issues since 07:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Gurgaon, Haryana

The most recent Reliance Jio outage reports came from the following cities: Gurgaon.

CityProblem TypeReport Time
Gurgaon Internet 18 minutes ago
Gurgaon Internet 1 hour ago
Gurgaon Internet 5 days ago
Gurgaon Internet 11 days ago
Gurgaon Internet 15 days ago
Gurgaon Total Blackout 21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Gurgaon, Haryana

Latest outage, problems and issue reports in Gurgaon and nearby locations:

  • AtulPra83548097
    Atul Pratap Singh (@AtulPra83548097) reported from Gurgaon, Haryana

    @JioCare Hello Syed, for your kind information I am currently living in gurugram sector -33 , if you are not able to provide best service in NCR location then how will believe on jio for rural area. Very bad service by jio from last 3 weeks. No solution only getting messages.

  • 847090Patil
    Praveen patil (@847090Patil) reported from Gurgaon, Haryana

    One of your executive disconnected my call during conversation regarding Broadband new connection.. Horrible experience great service thank you @JioCare @reliancejio

  • tanwar442
    Rahul Rana (@tanwar442) reported from Gurgaon, Haryana

    Hi Team, I have requested my Sim port request for Postpaid on home delivery. but agent has ported my number to prepaid even after my deny and didn’t provided me the physical sim. Now I am unable to use any network. Agent Uday Singh +91 77269 02410 @reliancejio

  • SanghaviRishabh
    Rishabh Sanghavi (@SanghaviRishabh) reported from Gurgaon, Haryana

    @reliancejio @JioCare Paid the money for 3 months in advance on Thursday, Wifi is still not installed. On asking the person - Gaurav Srivastava, they are delaying it by saying service engineers are not available. Kindly resolve the issue by today or refund the money.

  • harish_verma2
    Harish Verma (@harish_verma2) reported from Gurgaon, Haryana

    @MohitKu1968 @JioCare @JioCare same problem in Shivpuri, Gurugram for last 2 years despite compliants nothing is done by Jio.? Useless company and customer care people.

  • manusheet
    Sheetansh Kr. Singh (@manusheet) reported from Gurgaon, Haryana

    @JioCinema @reliancejio very poor live streaming of Fifa World Cup. Should provide quality live streaming even if it is free....leaving a bad taste while watching #FIFAWorldCup2022

  • ashwanid
    Ashwani (@ashwanid) reported from Gurgaon, Haryana

    @JioCare @JioCare internet is still down. Complaint is closed without visiting or checking status with me. Pathetic service.

  • Anuj_Arora7
    Anuj Arora (@Anuj_Arora7) reported from Gurgaon, Haryana

    @JioCare I'm facing lot of network issue in my area. Not getting calls when I entered in my room. Kindly look in to this on priority.

  • MohitKu1968
    Mohit Kumar verma (@MohitKu1968) reported from Gurgaon, Haryana

    @reliancejio @JioCare u r failed to resolve my poor signal and call break more than 3 years complaint. As promised to u , I hv ported my 3 nos and soon 2 more .

  • Vikashk83192530
    Vikash mishra (@Vikashk83192530) reported from Shikohpur, Haryana

    Don't try 5g network 4g network problem solved then 5g focus @airtelindia @reliancejio @BSNL

  • sukumarmodak9
    sukumar modak (@sukumarmodak9) reported from Gurgaon, Haryana

    @reliancejio .this network is very poor,no video call and voice call . request please check internet issue.and solve this problem

  • Kamlesh84599167
    Kamlesh Kumar (@Kamlesh84599167) reported from Gurgaon, Haryana

    @reliancejio 9939513782 Call data not working 😞

  • saini_aadarsh
    Aadarsh Saini (@saini_aadarsh) reported from Gurgaon, Haryana

    @reliancejio why your network service is so ****** up in Delhi NCR that even though adopting your premium package, I am not able to place a call properly. Sirf danda pura dikhane se network quality accha nahi hoga..

  • lovenishgoel
    Lovenish Goel (@lovenishgoel) reported from Gurgaon, Haryana

    @JioMart @reliancejio Order # 16634712660037425A Complaint # 6636107204 No resolution yet.

  • NeerajS86498339
    Neeraj Sharma (@NeerajS86498339) reported from Gurgaon, Haryana

    @JioCare Very poor JIO network service

  • Ravik2492
    Ravi Kumar (@Ravik2492) reported from Gurgaon, Haryana

    Hello @JioCare , Just port in my number from airtel to Jio MNP family postpaid plan through the vauchar code from main postpaid no by your executive and now when I try to add this no as a child plan so now getting error as your jio no not from this circle, could you please help

  • Dhruvmshr
    Dhruv mishra (@Dhruvmshr) reported from Gurgaon, Haryana

    @reliancejio I was trying to connect to Jio Customer care from last two days but didn't find any way on Jio app, I was being answered by bot for few prefilled questions. I made a yearly recharge in advance which had Hotstar pack including,but it's not working now

  • anuragsinghup35
    Anurag Singh (@anuragsinghup35) reported from Gurgaon, Haryana

    Very bad network service of @reliancejio

  • nikunjchugh
    NikunjChugh (@nikunjchugh) reported from Gurgaon, Haryana

    @reliancejio failed to resolve the issue and marked the complaint as resolved. I am not been helped by @reliancegroup #5GSpectrumAuction #5GAuction @_MukeshAmbani #AkashAmbani

  • rajat1083
    Rajat Maheshwari (@rajat1083) reported from Gurgaon, Haryana

    @reliancejio why dont you guys promote your call drop issues

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • mickybhutani
    Micky (@mickybhutani) reported

    @JioCare Mr Gladwin, do you have a little bit of sense or are you a Dumb AI bot. When you are replying without understanding or reading customer grievance history.

  • SuperRedpill
    Red-Pilled Man SIFF (@SuperRedpill) reported

    @JioCare This issue is constantly happening since last 3 weeks, always we are getting assurance but no defined timelines to rectify the issue.

  • itz__viking
    VIKING (@itz__viking) reported

    What a frustrating Experience I ordered sim card using myjio app on 12 May and still didn't got my order After multiple attempts to inform customer care they didn't take it seriously After 4-5th attempt they registered complaint still didn't got my sim @reliancejio @JioCare

  • rmgulati
    Dr Ravi Gulati (@rmgulati) reported

    @JioCare @reliancejio Struggling to speak with customer care person to get answers to my query but there is no option to chat or speak with a human being.

  • Yashhkumargupta
    YASH GUPTA (@Yashhkumargupta) reported

    @JioCare very poor network in my area last two days i think i port my sim to airtel.

  • amankumar43r
    Aman Kumar 🇮🇳🌿 (@amankumar43r) reported

    @JioCare I just want to know , this charge is for what. In simple terms? For which service?

  • Puthivshwath
    PuthiVishwath (@Puthivshwath) reported

    Hey @reliancejio, according to your customer care in 2024, 5G was "3-6 months away" for my village. It’s 2026. I guess your 6 months never ends? Every single surrounding village has had 5G for 3 years, but we are still stuck in the dark ages. Care to explain? 🤡⌛ Tower - Varanga

  • KartikKanore
    Kartik Kanore - कार्तिक कनोरे (@KartikKanore) reported

    @JioCare it's been a month now. Just process my refund, I don't want any assurance that an engineer will resolve the issue. I want to cancel my jio fiber connection. I have called the customer care a thousand times now

  • mehulbhatt4u
    mehul bhatt (@mehulbhatt4u) reported

    @JioCare @reliancejio Thank you for the response. However, similar assurances have been shared repeatedly without any actual resolution or timeline. Requesting a specific status update and expected closure date, as the issue has been pending since 29 March 2026. #JioFiber #RefundDelay

  • JayashUpdates
    JayashOfficial (@JayashUpdates) reported

    @JioCare I requested relocation, not a forced new connection or plan upgrade. My ₹199 plan was changed without proper consent and now I’m being charged more for poor speed/service. Restore my original ₹199 plan immediately or provide written justification for this unauthorized