Reliance Jio outages and service status in Gurgaon, Haryana
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Gurgaon, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received May 8, 5:33 PM GMT+5:30.
- Internet (60%)
- Total Blackout (20%)
- Wi-fi (20%)
The latest reports from users having issues in Gurgaon come from postal codes 122004 , 122101 , 122002 and 122001 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Gurgaon, Haryana
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Gurgaon, Haryana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 9: Problems at Reliance Jio
Reliance Jio is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Gurgaon, Haryana
The most recent Reliance Jio outage reports came from the following cities: Gurgaon.
| City | Problem Type | Report Time |
|---|---|---|
 Gurgaon
|
Internet | 18 hours ago |
|
Gurgaon
|
Internet | 5 days ago |
|
Gurgaon
|
Total Blackout | 11 days ago |
|
Gurgaon
|
Wi-fi | 27 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Gurgaon, Haryana
Latest outage, problems and issue reports in Gurgaon and nearby locations:
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VIRENDER PRASAD (@virender1431) reported from Gurgaon, Haryana@JioCare worst ivr 1991.. unable to get the option to get connected to customer care executive.. How to get number barred in emergency situation if you don't have Twitter
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sukumar modak (@sukumarmodak9) reported from Gurgaon, Haryana@reliancejio .this network is very poor,no video call and voice call . request please check internet issue.and solve this problem
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Ajayshandlay (@Ajayshandlay) reported from Shikohpur, HaryanaHi jio team please help me to get my number back which is closed by you without my knowledge @reliancejio @JioCare
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Ravi Kumar (@Ravik2492) reported from Gurgaon, HaryanaHello @JioCare , Just port in my number from airtel to Jio MNP family postpaid plan through the vauchar code from main postpaid no by your executive and now when I try to add this no as a child plan so now getting error as your jio no not from this circle, could you please help
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Deepanshu Rao (@Deepanshurao33) reported from Gurgaon, HaryanaHELP ME I am didn't get Jio 5G welcome offer , I lived in Gurugram and have 5G phone but still , i Cannot able to use Jio 5G, ( I click on interested button 2 weeks ago) @JioCare @reliancejio
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Poonam Abrol (@AbrolPoonam) reported from Gurgaon, Haryana@JioCare how long does Jio take to get back to a customer on answering a query asked to customer care of Jio???
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Rahul Rana (@tanwar442) reported from Gurgaon, HaryanaHi Team, I have requested my Sim port request for Postpaid on home delivery. but agent has ported my number to prepaid even after my deny and didn’t provided me the physical sim. Now I am unable to use any network. Agent Uday Singh +91 77269 02410 @reliancejio
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NikunjChugh (@nikunjchugh) reported from Gurgaon, Haryana@reliancejio failed to resolve the issue and marked the complaint as resolved. I am not been helped by @reliancegroup #5GSpectrumAuction #5GAuction @_MukeshAmbani #AkashAmbani
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Medha Sinha (@medhasinha1611) reported from Gurgaon, Haryana@JioCare @jio_fiber Worst customer service which I have experienced till date. You people can't send the engineer immediately when we have a issue, why? Even though if we ask for emergency help you just directly deny.
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Ashwani (@ashwanid) reported from Gurgaon, Haryana@JioCare @JioCare will ur team resolve the problem or just keep sending tweets and DM. Do something.
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Atul Pratap Singh (@AtulPra83548097) reported from Gurgaon, Haryana@JioCare No solution got , still same situation, Thanks jio for your support, I am going to use other network..#Nonetwork #Nosolution
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Anurag Singh (@anuragsinghup35) reported from Gurgaon, HaryanaVery bad network service of @reliancejio
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Sheetansh Kr. Singh (@manusheet) reported from Gurgaon, Haryana@JioCinema @reliancejio very poor live streaming of Fifa World Cup. Should provide quality live streaming even if it is free....leaving a bad taste while watching #FIFAWorldCup2022
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Abhinav Kumar Singh (@AbhinavKSingh06) reported from Gurgaon, Haryana@JioCare am following regarding my bill since last week but am not getting any response. Is this your customer service?
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Virender Sihag (@vsihag) reported from Gurgaon, Haryana@JioCare Hi Anusha, So, u agree that u can't resolve the existing issue? This is funny.
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vaibhav singla (@Vaibhav36300110) reported from Gurgaon, HaryanaFinally, got #Airtel fibre installed and connectivity restored (tweeting on Airtel n/w). #JioFiber can now happily keep ignoring customer's pleas I feel sad my hard earned 💲 is down the drain, but atleast I can resume WFH. Thanks @airtelindia Goodbye @JioCare and good riddance
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Lt. Col. RV (Retd.) 🇮🇳 (@NBR0501) reported from Shikohpur, HaryanaIf #JioCinema #IPLonJioCinema cannot stream with a 1 Gbps connection, then it sucks. @JioCinema @reliancejio @JioCare
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Hemant Walia (@TyroFroideur) reported from Gurgaon, Haryana@JioCare @reliancejio can u please make a call last more than a minute, the network sucks in Sohna, Gurgaon..
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Poonam Abrol (@AbrolPoonam) reported from Gurgaon, Haryana@JioCare how does Jio solve a service request without doing anything and I mean Anything!
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Arvind Garodia (@arvindgarodia) reported from Gurgaon, Haryana@Airtel_Presence Thanks so much. The broadband has been fixed by Vishnupal ... he is a very dedicated engineer with @Airtel_Presence. However mobile network is very very bad. It's been over one month and nothing is being done. I have already migrated 2 Airtel mobile connections to @reliancejio
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Gopi (@gopi16) reported@JioCare Stop with the generic replies, Shashank.5 days of 'processing' and zero answers. I asked for an SLA, not a script. Stop prolonging this and provide a definitive resolution date. Your 'earliest' is already 5 days too late. Looks like service standards are non-existent.
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DIL-SCOOP 🇮🇳 (@pradeeppal1718) reported@JioCare What a bad service you have, neither your internet is working nor calls are being made. Time to move to another network
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Dr. Devchandra Subba (@micro_dev12) reported@reliancejio I applied for Jio Fiber connection for my rented room in Yangang (Pin738134) 5 days ago, but no one has contacted me yet. I even got the agent's number and otp, but no progress so far.Please look into this and help me get the connection installed. #JioFiber #Yangang
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krishna (@bhati_na) reported@JioCare Hello, in my area many high-rise buildings have been constructed in the last 1 year. Because of this, the existing mobile tower height has effectively become lower compared to surrounding buildings, and network coverage has become very poor.
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Anushree Shinde (@AnushreeShinde6) reported@JioCare @JioCare when will I receive resolution, issue raised on 15th April and today is 8th May. Is it really took 1M to resolve. Another ticket marked resolved without solution SR000035CV0L
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Aasim (@halfdedcomic) reportedTwo days ago @JioCare said the issue was escalated. Since then: silence. No call, no visit, no fix. At this point it feels like customers are just being stalled instead of helped. Resolve SR0000357VZH or at least be honest about the delay.
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Raabit Ahmad (@raabAhmd) reported@JioCare You are willingly or unwillingly creating a very bad customer experience which you claim you do not aim for. This dialogue is going on for more than 2 days on top of a month's delay. Why?
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Manash Pratim (@ManashPratim02) reported@jio_fiber @reliancejio JioFibre technician PRANAB (9287991559) assigned via Jio app REFUSED to visit my home in Jorhat, Assam. Called support 6 TIMES today. SR: SR000035A27R. Same issue in Nov-Dec 2024 rescheduled 15+ times. 4 MONTHS of harassment. No resolution. #jiofiber
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Raj Kalra (@kalra_raj) reported@JioCare Recharged my monthly plan on 22nd April Internet down since 24th April 15 days since no internet. Scheduled an engineer visit 10 times. Emailed customer care 5 times. No engineer has visited till date. No updates. No service. Can the service standards be any more poor?
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Krish Shuklaa (@ShuklaaKri3664) reported@shubhr319 @JioCare Im also facing the same issue and the thing that is so irritating is they dont pick the customer care call and a random bot will answer the call.