Reliance Jio outages and service status in Gurgaon, Haryana
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Gurgaon, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- Internet (33%)
- Wi-fi (33%)
- Phone (33%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Gurgaon, Haryana
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Gurgaon, Haryana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 21: Problems at Reliance Jio
Reliance Jio is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Gurgaon, Haryana
The most recent Reliance Jio outage reports came from the following cities: Gurgaon.
| City | Problem Type | Report Time |
|---|---|---|
 Gurgaon
|
Wi-fi | 9 days ago |
|
Gurgaon
|
Internet | 9 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Gurgaon, Haryana
Latest outage, problems and issue reports in Gurgaon and nearby locations:
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Ashwani (@ashwanid) reported from Gurgaon, Haryana@JioCare Please arrange to send an engineer today. It will be 24 hours in a few hours that my the service has now been disrupted. @JioCare @reliancejio
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Himanshu Kaphalia (@HimanshuKaphal2) reported from Gurgaon, Haryana@JioCare I an waiting for your services for a long time don’t know why it’s taking so much of time. Please get in touch with me once the service are started in my area
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Ashwani (@ashwanid) reported from Gurgaon, Haryana@JioCare @JioCare will ur team resolve the problem or just keep sending tweets and DM. Do something.
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Arvind Garodia (@arvindgarodia) reported from Gurgaon, Haryana@Airtel_Presence Thanks so much. The broadband has been fixed by Vishnupal ... he is a very dedicated engineer with @Airtel_Presence. However mobile network is very very bad. It's been over one month and nothing is being done. I have already migrated 2 Airtel mobile connections to @reliancejio
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Amitesh (@pandeyamitesh6) reported from Gurgaon, HaryanaMy Airtel payment Bank account is closed I want to open but no body help I mail and visit store but no body help me @airtelindia @JioCare @PMOIndia
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Atul Pratap Singh (@AtulPra83548097) reported from Gurgaon, Haryana@JioCare Hello Syed, for your kind information I am currently living in gurugram sector -33 , if you are not able to provide best service in NCR location then how will believe on jio for rural area. Very bad service by jio from last 3 weeks. No solution only getting messages.
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Shivam (@Shivam04101996) reported from Shikohpur, Haryana@Hamdk28 @vasukichavatti @JioCare Jio wifi call not working on any iphone on IOS 16.3 or 16.4, I even downloaded IOS 16.5 Beta 2 which is available only for selected users but still not able to do wifi calling. This issue is with Apple or Jio, one cannot confirm. I checked Airtel Wifi call working fiber xtreme
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Sandeep Yadav (@Sandeep16511922) reported from Gurgaon, Haryana@JioCare @reliancejio why not any update related this issue?
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Hemant Walia (@TyroFroideur) reported from Gurgaon, Haryana@JioCare @reliancejio can u please make a call last more than a minute, the network sucks in Sohna, Gurgaon..
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Atul Pratap Singh (@AtulPra83548097) reported from Gurgaon, Haryana@JioCare Still same suitable, we are not getting solutions yet, in my area more than 200 users of jio, they are facing same issue from 20 days..I am thinking if same situation then all jio users will change his Sim with other operator.
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Rohit Sharma (@rsha11) reported from Gurgaon, Haryana@reliancejio @JioCare have never faced such pathetic customer support SR00001IEZ1T 2SR00001IE4KZ 3SR00001IABKD 4SR00001I73D2 5SR00001I7J5X five service tickets , endless tweets and call to customer care no support from #jiofiber #airtel
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Virender Sihag (@vsihag) reported from Gurgaon, Haryana@JioCare Hi Anusha, So, u agree that u can't resolve the existing issue? This is funny.
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Rahul Rana (@tanwar442) reported from Gurgaon, HaryanaHi Team, I have requested my Sim port request for Postpaid on home delivery. but agent has ported my number to prepaid even after my deny and didn’t provided me the physical sim. Now I am unable to use any network. Agent Uday Singh +91 77269 02410 @reliancejio
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Abhinav Kumar Singh (@AbhinavKSingh06) reported from Gurgaon, Haryana@JioCare am following regarding my bill since last week but am not getting any response. Is this your customer service?
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Atul Pratap Singh (@AtulPra83548097) reported from Gurgaon, Haryana@JioCare No solution got , still same situation, Thanks jio for your support, I am going to use other network..#Nonetwork #Nosolution
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Dhruv mishra (@Dhruvmshr) reported from Gurgaon, Haryana@reliancejio I was trying to connect to Jio Customer care from last two days but didn't find any way on Jio app, I was being answered by bot for few prefilled questions. I made a yearly recharge in advance which had Hotstar pack including,but it's not working now
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Vivek Kumar Singh (@Vivek_Rajput18) reported from Gurgaon, HaryanaHey Dear @reliancejio Please improve network speed, network is not working at in evening
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Praveen patil (@847090Patil) reported from Gurgaon, HaryanaOne of your executive disconnected my call during conversation regarding Broadband new connection.. Horrible experience great service thank you @JioCare @reliancejio
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Hemant Khandelwal 🇮🇳 (@CA_HemantK) reported from Gurgaon, HaryanaPlease help.. @reliancejio @JioCare
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Alok Mishra (@M70836Stuti) reported@JioCare @_MukeshAmbani I've been asking the same thing for the past nine months: why don't you combine Jio and Fiber Plus? I've been recharging for nine months. I'll definitely file a complaint this time and go to the Consumer Court to file a complaint against Jio.
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AJ (@arunjsa) reported@JioCare My foot, still the issue remains same, no bugger has came to my house to check the internet. How many times should I tell you?
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Hemant Pilloloo (@pilloloo) reported@JioCare When will I get refund ? Please mention refund date..I am going complaint consumer forum and escalate the issue that company is delaying for refund . My order cancelled on 30th March, 2026. It's 21 days already passed.I have to strictly action on jio fibre..
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Ruchi (@thatinfosecgirl) reported@JioCare Not able to send you a DM, Service Request number- SR000033ZYWP
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Nik P (@MarkedTeja) reported@JioCare Frequent disconnections in internet service since yesterday. What's more shocking is you can't even reach out to customer care, they'll just play automated messages and disconnect. Pathetic service!!
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ASR (@sou_pure) reported@JioCare worst services in the entire world. I have gone to your office and they are not taing back the jio routers. I want to complaint in ombudsman
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Subodh Kumar (@SubodhK5891) reported@JioCare Dear Customer, Congratulations on booking your JioAirFiber connection. Our Jio service engineer is scheduled to visit your premises on 2026-04-21T10:00:00 for installation of the same.
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Aryan Jain (@ARYAN___CooL) reported@JioCare @JioCare You informed that a complaint has been raised, but there is no update or service request visible. Why is there a mismatch in information? delayed slot assigned to already raised complaint SR00002KLGT6. This is highly unprofessional. Need urgent escalation & permanent fix
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Omkar Pawar (@Omkarpawar11) reported@JioCare Dont lie, my request been already cancelled and refund initiated as per your cust rep. Only my complaint is open, of which deadline in 3 pm today. Ive already filed Consumer helpline docket, next step is consumer commission litigation. I paid for service, not interest free loan
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Chaitanya Chandwadkar🇮🇳 (@_imChaitanya_) reported@JioCare @RelianceJio Help! I’m currently overseas and my SIM has no network. I cannot recharge because portal says "InvalidContact." I’ve tried the website, app, WhatsApp, but nothing works from abroad. I need to get my SIM working asap. Please DM so I can provide my details.