Reliance Jio outages and service status in Mumbai Suburban, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Mumbai Suburban, including 2 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Aug 5, 10:53 PM GMT+5:30.
- Internet (60%)
- Total Blackout (12%)
- Wi-fi (12%)
- Phone (12%)
- E-mail (4%)
- TV (1%)
The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai Suburban, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 6: Problems at Reliance Jio
Reliance Jio is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai Suburban, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Wi-fi | 13 hours ago |
|
Mumbai
|
Total Blackout | 15 hours ago |
|
Mumbai
|
Internet | 2 days ago |
|
Mumbai
|
Internet | 2 days ago |
|
Mumbai
|
Internet | 3 days ago |
|
Mumbai
|
Internet | 3 days ago |
Nearby cities with recent reports
16 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare I think this 15 times I have forwarded my house details... Why the same sop has been following? Can't you come here and check network
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Arnab Kanti Ghosh (@ArnabKantiGhosh) reported from Yashodham, MaharashtraI have a #jiofiber broadband. But I think the router is bad. Beacause the 5Ghz band is good the whole flat but the 2.4Ghz band is only available when I stand infront of the router. Also no response from the local team. This much bad service is not expected from @reliancejio.
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K.G.Nair (@krish30777) reported from Mumbai Suburban, Maharashtra@JioCare Since We are paying for 28 days why Team Jio's auto generated voice message hearing again and again... Such nasty experience with Jio. I know my recharge day... Pls stop this non sense or else I'll port to some other service. My Jio no. 8369338628
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Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare Intermittent connection loss!! I am done now take some effort to investigate open the ticket listen to what your representative has advised & then let me know on what grounds you have closed the ticket without providing resolution and none of you jerks making an effort to call me
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Suhit Jain (@SuhitJain3) reported from Mumbai Suburban, MaharashtraWorst network jio is having now a days totally 0 % network they providing 4-5 times i had called to customer care but they didn't solve my problem lazy *** @JioCare @reliancejio
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manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra@JioCare Pls share the number of the area division city level supervisors. This is not done. Every two days the network is down and we keep bearing with it. What quality of service is this??? @TimesNow
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Corona Radiata (@CoronaRadiata2) reported from Mumbai, MaharashtraI don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.
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Indian (@Ankit28789794) reported from Yashodham, Maharashtra@reliancejio @JioCare @JioSaavn Feedback: caller tunes sound quality is very very poor, users loves to set up their loved tune but caller tune sound quality is super poor than the actual sound. It is disappointing, please see if you can improve in that section. Thanks
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Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users are able to enjoy Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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Vinod Yadav (@vsy135) reported from Mumbai Suburban, MaharashtraPathetic service from @JioCare . Went to kanjur jio office (near huma cinema) to get my father's sim changed as existing one was corrupted. Everyone in that lane had electricity except jio store. Jio representative said "meter had been cut down as electricity bill is not paid"
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Nishant Mody (@modynishant) reported from Mumbai Suburban, MaharashtraDear @reliancejio we just bought a new jio sim and it’s showing enter network unlock code. We only have 3 attempts left. Kindly guide.
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Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra@reliancejio jio fiber isn’t working properly in Kopar Khairne. Please fix asap
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Anil J. Chanchani (@chanchani_) reported from Mumbai Suburban, Maharashtra@JioCare Why Company is holding a Customer's Rs 10000/ deposit lying without any interest
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Kaushal Broachwala (@KBrochwala) reported from Mumbai Suburban, Maharashtra@JioCare, @JioChat Jio down in goregaon east since yesterday night. Kindly resolve ASAP.
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Pankaj K (@pankajcyberr) reported from Mumbai, MaharashtraInternet not working but green light is there on fiber box. @JioCare How many times will I get internet interruption? Will you refund the amount for downtime?
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Vin (@psychedelic604) reported from Yashodham, Maharashtra@JioCare why had the jio network suddenly become so back. Browsing on the phone has become a task.
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मॅथ्यू अँटनी|Mathew Antony|മാത്യു ആന്റണി (@mathewmantony) reported from Mumbai Suburban, MaharashtraIt's been 2 days @reliancejio internet services is down in Bandra.Apart from the consistency in giving SMS updates that service is not restored,there is no uptime. Will they also give billing reduction to all the subscribers.All are saying that no human interface at all.
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Sujeet Yadav (@SujeetY9213) reported from Yashodham, Maharashtra@JioCare jio mobile network not getting from 2dys...
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Anil (@Alwaysanil_) reported from Mumbai Suburban, MaharashtraMy earlier request for engineer was for 5-6 pm slot 4 feb Since due to Some issue from jio application they didn't consider that SR, Please take a note of new SRN SR00001HEDMK I am having my lecture at 7 pm @_MukeshAmbani @JioCare @reliancejio
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Naresh Mintri (@Yogamaestro) reported@JioCare Replied. I WANT TO KEEP THE CONNECTION JUST CHANGE MY RMN. I never mentioned cancellation.
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Manish Baradia (@BaradiaManish) reported@JioCare This same complaint i have posted since 28th July still problem not get solved
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PHULINDER KUSHWAHA (@PhulinderK93218) reported@JioCare My Jio SIM is facing a severe network mapping issue. When I make outgoing calls, a completely different wrong number and name show up on the receiver's phone. Also, incoming calls are showing 'Call Not Sent' / unreachable.
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vinod kumar nain (@vinod_nain) reported@JioCare Extremely disappointed. Full payment was made on 31-Jul-2026with a promised installation date of 01-Aug-2026. Several days have passed with no installation, no resolution. I will be forced to pursue the matter through consumer grievance channels. Order ID: LR0000163JV0
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CA. Vinay Gupta (@VinayGupta3549) reported@JioCare Refund the amt otherwise I will issue legal notice and will disconnect other jio connection as well linked to mobile 9891069435
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Truth Bomb (@Thread_Sutra) reported@reliancejio @JioCare Jio Home is not working. Tried to speak to customer care through MyJIO app, but it only has aitomated answers. No live agent to speak to. No service engineer being assigned. What's the point of charging a hefty amount when you can't provide reliable service
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Biswa Kalyan Bhuyan (@thesurgot) reportedHi @JioCare, this issue has been pending for 1–2 years despite multiple complaints. Please escalate this to your Network/RF team. The nearest tower (eNB: 4854) still has no 5G, forcing my phone to connect to eNB: 264251 with poor speeds. I have shared further details in DM.
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जय राष्ट्र (@KaushikVighnesh) reported@JioCare @reliancejio made request for Fiber connection but your team made false commitment and it was not installed Today. I have recharged my airtel account so cancel my order and refund the amount. Order Number NO0001F18K6M .
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Agnibha Maity (@agnibhamaity21) reported@JioCare @jio_fiber Till now 3 request i had made, same story. They ask to change some setting and then close the request. What is this customer support? @JioCare
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AJIT SINGH (@AJITSIN38531692) reported@reliancejio @jio Full signal bars. Zero internet. No indoor connectivity. But according to @jio, everything is fine because the signal icon looks healthy. Apparently, only customers are expected to ignore the part where the internet actually doesn't work.