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Reliance Jio

Reliance Jio Outage Report in Mumbai Suburban, Maharashtra

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Reliance Jio

Reliance Jio is having issues since 08:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, and Thāne.

CityProblem TypeReport Time
Mumbai Wi-fi 14 hours ago
Mumbai Internet 24 hours ago
Mumbai Internet 2 days ago
Mumbai E-mail 2 days ago
Mumbai Internet 3 days ago
Mumbai Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • bhumika_t
    Bhumika Thakkar (@bhumika_t) reported from Mumbai Suburban, Maharashtra

    @JioCare Can't even reach someone in a medical emergency!! This is heights, if it takes a minute to install the device on window what exactly is taking so long??!

  • bhumika_t
    Bhumika Thakkar (@bhumika_t) reported from Mumbai Suburban, Maharashtra

    @JioCare I don't have an alternate number, as mentioned would be reachable whenever you provide network

  • satyendra1100
    ब्राम्हण सत्येंन्द्र (@satyendra1100) reported from Mumbai Suburban, Maharashtra

    @reliancejio direct switch off Sir, you are requested to take appropriate action to eliminate the problem of network, my mobile number is 8551871100

  • electronics87_f
    Munna M (@electronics87_f) reported from Mumbai Suburban, Maharashtra

    @JioCare @aks01a Bro don't port to jio its a worst service provider every time data issue all time buffering very bad service by jio telecom provider still I m suffering data problem

  • gajaria
    🇮🇳 Hitesh D Gajaria (@gajaria) reported from Mumbai Suburban, Maharashtra

    @reliancejio it's been over 12 hours facing disruption in your JioFibre service in Santacruz West. Now disappointed that you need 12 hours more to fix this !!!

  • csavla69
    Chirag Savla (@csavla69) reported from Mumbai Suburban, Maharashtra

    @JioCare Please help me with the porting code . Your services are disgusting. After replying on dm , issue hasn't been resolved yet and instead new executives come on d chat n repeat d same thing n aftr providing screenshots still they dnt accept. Done with you guys. @reliancejio

  • ShwetaK60362820
    Shweta Kadam (@ShwetaK60362820) reported from Mumbai Suburban, Maharashtra

    @reliancejio is there any problem with the internet connection today? I'm not getting internet since 2.00pm. Please help.

  • SupriyaSNegi
    Supriya Saxena (@SupriyaSNegi) reported from Mumbai, Maharashtra

    @JioCare am tired of complaining regarding network issues at my location. Customer care people just disconnect the call half way. I haven't come across such a poor customer service ever. Please suggest how much time will it take to port to @vodafone

  • svdagli
    Dr SIDDHARTH DAGLI (@svdagli) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare Serious Past 6 months Serious Network issues of Jio Mobile at Breach Candy Hospital. NO NETWORK in most areas. Lot of inconvenience to Doctors and patients.

  • tweetsSANJOY
    Sanjoy (@tweetsSANJOY) reported from Thāne, Maharashtra

    @JioCare Have had enough of DMS and exchanges. If you really bother to know experience, share email id of a responsible manager who will care to understand despite having lost me as a customer and waiting for refund.

  • shaikhahmed1995
    mohammed ahmed shaikh (@shaikhahmed1995) reported from Mumbai Suburban, Maharashtra

    @JioCare JIO NETWORK VERY BAD NO CALLING NO INTERNER SERVICES PLZ URGENT SOLVE NETWORK PROBLE BANDRA WEST MUMBAI

  • electronics87_f
    Munna M (@electronics87_f) reported from Mumbai Suburban, Maharashtra

    @Shubham_0320 @reliancejio Bro PORT your number to other service provider bcoz I m also suffering same problem it's a worst network service provider Jio

  • MrSohailSayyed
    Sohail Sayyed (@MrSohailSayyed) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare waiting in queue since last 1 hour at Opera House, Charni Road, Mumbai Jio Gallery. The staffs aren’t bothered for customer service. 1 of them is just sitting and talking on phone and not attending any customer and 1 is sleeping.

  • bhumika_t
    Bhumika Thakkar (@bhumika_t) reported from Mumbai Suburban, Maharashtra

    @JioCare You could not get through coz of Jio network. Whenever you solve the problem, I would be reachable. There is a X in network currently

  • BrittoIvor
    Ivor Eugene Britto (@BrittoIvor) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Dear #MukeshAmbani I am a Jio Customer right from the start. I CANNOT MAKE/RECEIVE CALLS. NO INTERNET CONNECTIVITY...PROBLEM : WEAK NETWORK CONNECTIVITY. I AM GETTING BOGUS ASSURANCES FROM MORE THAN 6 MONTHS...PROBLEM NOT BEING SOLVED.....PLEASE HELP...

  • electronics87_f
    Munna M (@electronics87_f) reported from Mumbai Suburban, Maharashtra

    @JioCare many times I have done complain about data is not working properly 9923359786 but till now no resolution if any 1 is seeing this msg I suggest u not to buy jio sim I m suffering data problem u will also suffer they have only 1 statement many user r using at a same time

  • mavaniparag
    parag mavani (@mavaniparag) reported from Mumbai Suburban, Maharashtra

    @JioCare Jio fiber down from morning 11am yet not started , in exam time, online exam, suffering huge loss by depending on jio fiber. Also need to buy extra data plan on jio mobile by seeing exam time. It is really upset students. Trust was broken

  • ISudiptaRathore
    Sudipta Rathore (@ISudiptaRathore) reported from Mumbai Suburban, Maharashtra

    @JioCare My professional work is getting hampered coz of u guys since the internet is off. Every 2nd day I have this issue. No technical support is provided and this is utter negligence from ur side. Will sue u guys, if by 2morrow my internet doesn't work. Nd pls waive my bill.

  • g_shrinidhi
    Shrinidhi G Rao (@g_shrinidhi) reported from Mumbai Suburban, Maharashtra

    @reliancejio jiofiber no service net connection a problem . No resolution from customer service

  • satyendra1100
    ब्राम्हण सत्येंन्द्र (@satyendra1100) reported from Mumbai Suburban, Maharashtra

    @reliancejio To jio care Topic - Network problem I am a user of jio network, my problem is even after the phone is on, even after the network is full, the phone says switch off and there is another number in it which is from airtel, it calls immediately but on jio number it says

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • _dineshpatil
    DINESH PATIL (@_dineshpatil) reported

    @JioCare Jio fiber service Id- 299955989437 Mobile number- 8149037128

  • Deven100
    Devendra Vivrekar (@Deven100) reported

    @reliancejio @VodafoneIdeaIN facing huge problems after having switched from Vodafone to JiO…number suspended for 10 days now..absolutely no help from JiO call Center ..pathetic service

  • TusharP58631004
    Tushar Patil (@TusharP58631004) reported

    @shashankj2403 Network services does they really have any such thing! I was frustrated with the services the same way you have been until I switched to @reliancejio I will suggest you to try the same @JioCare takes good care of their customers...

  • maggie_sahil
    Sahil Sharma (@maggie_sahil) reported

    Cont:3 @JioCare @reliancejio Now they are saying we will refund the money. But what about the time I wasted and leave I opted. You loose valuable customer #fraud #JioFiber

  • DarlingEsh
    Eswar Esh (@DarlingEsh) reported

    Because @ACTFibernet has worst customer service with out solving the problems they closes the tickets and they don't even provide sufficient details for customer. So kindly i recommend to change ACT FIBRENET to @JioCare i.e, JIO FIBERNET or other network

  • Venkatesh_siva
    Venkatesh (@Venkatesh_siva) reported

    Hey @reliancejio @JioCare we’re experiencing internet outage whenever power goes off in our area , please look into it .. we’ve many WFH people #reliancejio #Jio

  • abhinovba1
    abhinov (@abhinovba1) reported

    @JioCare Sure but please ensure that this is the permanent solution. You customer service executives have been harassing me.

  • gauravkakkar12
    gaurav kakkar (@gauravkakkar12) reported

    @JioCare Facing lots of out of coverage issues, even not receiving bank OTP. I am postpaid and prepaid both customer for Jio. Customer care said, you don't have any issues and cut the call while I was talking. You have one week to fix this issue or I will shut down both numbers

  • TusharP58631004
    Tushar Patil (@TusharP58631004) reported

    @bbavikatte212 Sir, I think you are expecting too much from them! they really don't care about their customers as @JioCare since the day I switched I am never disappointed by it's services....I will suggest you to do the same @reliancejio is a great option!

  • Nishant96622414
    Nishant Chaudhay (@Nishant96622414) reported

    @JioCare @JioCare @reliancejio I request you to arrange a call for me from an executive.i'm still getting the same issue..My jio mobile number is 7906031108