Reliance Jio outages and service status in Mumbai Suburban, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 19 outage signals in the last 24 hours around Mumbai Suburban, including 19 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 13, 5:33 PM GMT+5:30.
- Internet (62%)
- Wi-fi (13%)
- Phone (11%)
- Total Blackout (10%)
- E-mail (2%)
- TV (2%)
The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai Suburban, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 13: Problems at Reliance Jio
Reliance Jio is having issues since 02:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai Suburban, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, and Mumbai Suburban.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 3 hours ago |
|
Mumbai
|
Internet | 3 hours ago |
|
Mumbai
|
Internet | 9 hours ago |
|
Mumbai
|
Phone | 20 hours ago |
|
Mumbai
|
Internet | 20 hours ago |
|
Mumbai
|
Wi-fi | 21 hours ago |
Nearby cities with recent reports
74 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:
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Anurag Tiwari (@anurag11820) reported from Thāne, Maharashtra@reliancejio Jiotrue5G is not working on 5G phone Realme 10pro+ 5G But Airtel 5G @airtelindia is working
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vishnu agarwal (@agarwalvishnu) reported from Mumbai Suburban, Maharashtra@JioCare No solution to my complaint yet...
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Vin (@psychedelic604) reported from Mumbai Suburban, Maharashtra@JioCare need help with jio fiber connection. SSID is not showing up and calling your customer care is no help either. Kindly help
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@JioCare @reliancejio your Sigma quality will never come.. such a degrade service daily i am facing despite several complaints you are just operating ur AI and phone technology i think u don't have enough tower and service engineer please close my service it's done now
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DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra@JioCare Not able to connect with anyone for activation of my Jio fiber set top box and buying a wifi extender,, kindly help,sick of the service
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Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra@reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response
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Kaushal (@kaush31886) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio this is happening second time. Suddenly internet and router stop working. And the best part is JIO service person will attend my request on 15th march? Seriously ? Soo fast ? dominance is dangerous in market ..its true. @HathwayBrdband was better. 😔
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Anil (@Alwaysanil_) reported from Mumbai Suburban, MaharashtraMy earlier request for engineer was for 5-6 pm slot 4 feb Since due to Some issue from jio application they didn't consider that SR, Please take a note of new SRN SR00001HEDMK I am having my lecture at 7 pm @_MukeshAmbani @JioCare @reliancejio
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare I think this 15 times I have forwarded my house details... Why the same sop has been following? Can't you come here and check network
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Sujeet Yadav (@SujeetY9213) reported from Yashodham, Maharashtra@JioCare jio mobile network not getting from 2dys...
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Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra@JioCare bas service My welcome offer not received I am not using 5g unlimited data With postpaid number My plan 399 9309855763
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Mehak Kala (@mehak_kala) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio @JioFiberChennai When v need the connection then why it takes only half a day. Horrible sales team especially Hemant Singh frm Thane branch +919321003391 Need dis sorted asap
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Mainudeen sumro (@Msumro_) reported from Mumbai, Maharashtra@JioCare I'm already in support area and using supported device with 2999 recharge
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UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra@JioCare @reliancejio #jiofiber #worstinternet service provider net down past 12 hours in our area and yet cannot resolve the issue
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare Not able to watch IPL and Sony channels since 5 days,no service from Jiofiber, shocking state of affairs
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Naresh Pawar (@Iamnareshp25) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare Pathetic experience facing from last more than 15 days about network issue. Also make complaint no response. Same calling today costomer supporter hold me for senior assistant then disconnected even not connecting me proper. #Shame
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Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, MaharashtraHello @JioCare r u seriously care your customer
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UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra@JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare tv channels on Jiofiber giving trouble,at times some channels disappear,my plan is 150 Mbps,stb needs to be checked
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Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, MaharashtraHow should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Amarnath Tewary (@AmarnathTewary) reportedDear Customer, We are facing a temporary service interruption in your area since 13-07-2026 07:50 PM, due to which services for your JioFiber Connection with JioFixedVoice Number 6123569768 may be affected. We expect this to get resolved by 13-07-2026 11:50 PM @JioCare
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Ram Mishra (@mishra1969) reported@JioCare shameful jio care . Change your name to jio , we don’t care. Your chats are useless and provide no solution.
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Dr. OBGYN (@drnngujarathi) reported@JioCare Check DM and solve the problem ! If you can’t let me know.. Will process for refund.
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pankaj (@pankmech) reported@JioCare @JioCare Day 15: My connection relocation request is still pending after 15 days. Repeated follow-ups have not helped. This delay is unacceptable and gives the impression that existing customers are not valued. Kindly resolve this issue urgently and share a clear timeline.
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Dhiraj Kumar Jain (@Dhirajjain68) reported@reliancejio @JioCare Your *Order No.* is *NO0001EKII62*, Monday it was supposed to be installed. The concerned person not bothered to take call. Is this customer service. Saturday payment done and yet no installation and you claim for 24 hrs installation
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Manoj Kumar Pradhan (@manojkumarpra15) reportedJiofibre 3335583218 not working @jio_fiber @JioCare
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Kamal Nuhiwal ⚓ (@kamalnuhiwal) reported@JioCare Sorry to inform, no schedule has been received so far. It was never been expected from a company backed by PM of the country.
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Ganesh Prasad Bhat (@GaneshPrasadBh2) reported@JioCare Hi Team, They have again closed the 2nd ticket but no one has reached out to us. I wonder why there is no mechanism to check if they have provided the service before closing the incident. What am i supposed to do now?
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पिंट्या (@dearpintya) reported@JioCare Dear @JioCare, Look like you dont care about customers. I am receiving the same standard response from your customer care executives, and over email. Instead of repeating generic updates, please focus on resolving the issue/request.
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santhosh nair (@nair_san) reported@JioCare The guy finally came today and collected the modem and set top box. Good riddance to bad rubbish. The entire jio fiber team at Vadodara except the junior field officers need to be sacked.