1. Home
  2. Companies
  3. Reliance Jio
  4. Mumbai Suburban
Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Mumbai Suburban, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jun 15, 3:43 PM GMT+5:30.
  • 65% Internet (65%)
  • 18% Wi-fi (18%)
  • 8% Phone (8%)
  • 7% Total Blackout (7%)
  • 2% E-mail (2%)
  • 1% TV (1%)

The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 15: Problems at Reliance Jio

Reliance Jio is having issues since 10:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Mumbai Internet 33 minutes ago
Mumbai Suburban Wi-fi 6 hours ago
Mumbai Internet 1 day ago
Mumbai Internet 1 day ago
Mumbai Wi-fi 1 day ago
Mumbai Internet 2 days ago

Nearby cities with recent reports

Mumbai

51 recent signals

33 minutes ago
Thāne

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • GhoshSomu
    somnath (@GhoshSomu) reported from Mumbai, Maharashtra

    @JioCare @Nitaambani56 See this people are just robots, atleast give me a customer care number.

  • ricaopowel214
    radhe radhe (@ricaopowel214) reported from Andheri, Maharashtra

    @JioCare why there is no network in Andheri East. Near mogra station. Since morning, there is issue in the network. Pathetic network.

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra

    @reliancejio jio fiber isn’t working properly in Kopar Khairne. Please fix asap

  • sheldondsouza38
    Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra

    @airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.

  • BiswasNirmalya
    Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra

    @JioCare is there some issue with vowifi in jiofiber? Please clarify! Or is it related to jio sim?

  • shriniwas07
    श्रीनिवास शर्मा (@shriniwas07) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare @ImAtulKansal We are following since 6 months for the installation of cable for Jio Fiber. No service is being received from you.

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port

  • impankajengg
    I am Pankaj (@impankajengg) reported from Mumbai Suburban, Maharashtra

    @JioCare I am unable to see Twitter feeds, unable to make whatsapp voice and video calls with jio data from my new phone (1+10T). What's the solution?

  • modynishant
    Nishant Mody (@modynishant) reported from Mumbai Suburban, Maharashtra

    Dear @reliancejio we just bought a new jio sim and it’s showing enter network unlock code. We only have 3 attempts left. Kindly guide.

  • mehak_kala
    Mehak Kala (@mehak_kala) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio @JioFiberChennai When v need the connection then why it takes only half a day. Horrible sales team especially Hemant Singh frm Thane branch +919321003391 Need dis sorted asap

  • AnimeshK11
    Animesh Sunita Dada (@AnimeshK11) reported from Ghātkopar, Maharashtra

    @JioCare Mumbai 400086 Ghatkopar Nityanand Nagar Full areas Bad Jio network 😡😡😡 fully harassment.... Shame on you jio @reliancejio

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Internet not working for landline number +91-22-31811638 please help

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mahape, Maharashtra

    Intermittently internet isn’t working @JioCare @JioFiberVoice You guys did some maintenance and screwed internet stability in my area!

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Yashodham, Maharashtra

    @JioFiberVoice @JioCare cant access Jio fiber internet and could not run diagnostics check, please help

  • Deepako53618528
    Deepak ojha (@Deepako53618528) reported from Yashodham, Maharashtra

    @JioFiberVoice @reliancejio @JioCare The service is good but facing issues with the internet it gets down for 4- 5 hrs from last 15 to 20 days no support has been provided The app also doesn't resolve the issue. Worst customer support and issue resolve

  • ManishaNanavaty
    manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra

    @JioCare Pls share the number of the area division city level supervisors. This is not done. Every two days the network is down and we keep bearing with it. What quality of service is this??? @TimesNow

  • carlessguy
    Karan G 🇮🇳 (@carlessguy) reported from Mahape, Maharashtra

    @JioCare i need to reboot again and again to use jio 5g. Where as others are able to use it without any issues.

  • devarshibarot28
    Devarshi Barot (@devarshibarot28) reported from Mumbai Suburban, Maharashtra

    @JioCare I had activated and was using Jio 5G welcome offer. My plan was about to expire and I'd recharged with new one before it gets expired. After the shift to new plan my welcome offer is no longer there. Kindly help.

  • VikasShaw16
    Vikas Shaw (@VikasShaw16) reported from Mumbai Suburban, Maharashtra

    May I know any genuine contact person number I want to install mobile network tower in Mumbai on my rooftop @reliancejio @airtelindia @VodafoneGroup

  • sarfrazansarii
    SARFRAZ ANSARI (@sarfrazansarii) reported from Mumbai Suburban, Maharashtra

    Hii @JioCare My Phone Is 5G My Jio Sim Is 5g But it not showing 5g Please Help me

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • labroovipin
    Vipin Labroo (@labroovipin) reported

    The worst internet service provider in the world @reliancejio have provided horrendous service for over a year. I am trying to cancel and they threaten to forfeit the monthly rental they have taken in advance. @TRAI This is a company whose license should be cancelled.

  • 100_n_u
    Sonu (@100_n_u) reported

    @JioCare this is my service ID SR000036E66B regarding my refund of the Air fiber amount . This refund has been pending since January. I have contacted Customer care 100 times , mailed you like 10 times Still unresolved. Such pathetic service .

  • AKHILofficial_
    Akhil (@AKHILofficial_) reported

    @JioCare I have already shared my JioFiber ID and registered mobile number. It has been 3 to 4 months now, and I have wasted approximately ₹2,824 (at about ₹706 per month). I urge you to take immediate and serious action to resolve this issue. Please confirm once resolved. Thank you.

  • TamanMarwaha3
    Taman Marwaha (@TamanMarwaha3) reported

    @JioCare Sector 32A, Ludhiana mein pichhle 7 din se Jio AirFiber aur Jio mobile network lagbhag unusable hai. Baar-baar complaints ke baad bhi koi improvement nahi. Please stop selling new connections if you can't maintain existing services. #JioAirFiber #JioCare #Ludhiana

  • AshwinSinghal
    Ashwin Singhal (@AshwinSinghal) reported

    @JioCare Does seems you guys are interested in solving this problem... got no response back!

  • yagneshagola
    Yagnesh Agola (@yagneshagola) reported

    @JioCare So, your Engineer is visited and does not bother to give details of problem and say problem from upline/main box. Than he go to check main box then disappeared. No status, no ETA, not come back to says what is exact problem. Your service is getting worst day by day.

  • RakeshVirendra
    Virendra Rakesh (@RakeshVirendra) reported

    @reliancejio @jio_fiber @MoitOfficial no solution from them. Dont buy jio fiber if issues in your area. Check before you buy. And they don’t answer your questions

  • NareshBingo
    Naresh V (@NareshBingo) reported

    @JioCare Is there a phone number to connect to support Neither chat leads to a human nor the app gives information in easy to understand language or layout Please remove the concept of standard questions and answers in the chat interface which is most pathetic in today's times...

  • sudhirj50334256
    sudhir jha (@sudhirj50334256) reported

    @JioCare what a rubbish service you people are providing..from last 7 days no service.only complaint are going.why you service providers sinking the name of Ambani ji..

  • vivek_kumar0621
    v!veķ (@vivek_kumar0621) reported

    @reliancejio @JioCare First stable your current service I have booked for jio airfiber, after taking payment and not getting any support from jio team. Worst support service, not able to connect with jio care help line. It is not 24*7 service, it provide worst support service