1. Home
  2. Companies
  3. Reliance Jio
  4. Mumbai Suburban
Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Mumbai Suburban, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 21, 9:18 AM GMT+5:30.
  • 58% Internet (58%)
  • 13% Wi-fi (13%)
  • 13% Phone (13%)
  • 11% Total Blackout (11%)
  • 3% E-mail (3%)
  • 1% TV (1%)

The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 21: Problems at Reliance Jio

Reliance Jio is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, and Mumbai Suburban.

CityProblem TypeReport Time
Mumbai Wi-fi 3 hours ago
Mumbai Internet 21 hours ago
Mumbai E-mail 1 day ago
Mumbai Internet 2 days ago
Mumbai Wi-fi 2 days ago
Mumbai E-mail 3 days ago

Nearby cities with recent reports

Mumbai

20 recent signals

3 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • praachinh
    praachi (@praachinh) reported from Mumbai Suburban, Maharashtra

    @reliancejio @DoT_India @TRAI Jio has been unnecessarily charging me for Netflix subscription which i have deactivated in Sept 2022.When i called the customer care services they said charges are correct and nothing can be done.I request the telecom authorities to help me in this

  • TheVinodNair
    Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra

    @JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Why should I again revert when I am telling you issue isn’t fixed and I have given you ticket number which captures every details then why you keep on asking me. Please advise what has been done to fix this issue till date?

  • kuldeepvyaas
    Kuldeep Vyas (@kuldeepvyaas) reported from Yashodham, Maharashtra

    5G NETWORK 0% HERE. ,MUMBAI-400101 19.201716,72.865914 Please solve problem .@reliancejio @JioCare @jio

  • CelestinPillai
    Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra

    @JioCare Why am I not getting 5G even though it is available at my location? Other users are able to enjoy Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare Inspite if registering a new complaint this afternoon at 12:30 I was been told that an engineer would visit by 3pm and it’s already 5pm but nobody here and also no communication, is this truly a 5G experience which you’ll claim??? Poor customer service

  • psychedelic604
    Vin (@psychedelic604) reported from Yashodham, Maharashtra

    @JioCare why had the jio network suddenly become so back. Browsing on the phone has become a task.

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra

    @JioCare bas service My welcome offer not received I am not using 5g unlimited data With postpaid number My plan 399 9309855763

  • sonianotani
    Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio 5 days since registering entity on trueconnect and making a payment. Received invoice and email saying registered but we cannot move forward. Multiple complaint raised on email. Extremely frustrated! Urgent support needed

  • snair700
    Sethu Nair (@snair700) reported from Mumbai Suburban, Maharashtra

    @JioCare What a ****** network. When your recharge expires all network go slow specially the data network.

  • CoronaRadiata2
    Corona Radiata (@CoronaRadiata2) reported from Mumbai, Maharashtra

    I don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.

  • modynishant
    Nishant Mody (@modynishant) reported from Mumbai Suburban, Maharashtra

    Dear @reliancejio we just bought a new jio sim and it’s showing enter network unlock code. We only have 3 attempts left. Kindly guide.

  • RaashulTandon
    RAASHUL TANDON (@RaashulTandon) reported from Mumbai Suburban, Maharashtra

    @airtelindia inspite of activating DND I'm getting zillion calls a day! Network issues haven't been resolved for the past 1 year. Is this a sublime message to port to @reliancejio ?!

  • Ankit28789794
    Indian (@Ankit28789794) reported from Yashodham, Maharashtra

    @reliancejio @JioCare @JioSaavn Feedback: caller tunes sound quality is very very poor, users loves to set up their loved tune but caller tune sound quality is super poor than the actual sound. It is disappointing, please see if you can improve in that section. Thanks

  • mehak_kala
    Mehak Kala (@mehak_kala) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio @JioFiberChennai When v need the connection then why it takes only half a day. Horrible sales team especially Hemant Singh frm Thane branch +919321003391 Need dis sorted asap

  • shah7543
    shah (@shah7543) reported from Mumbai Suburban, Maharashtra

    @reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet

  • satishtiwari81
    satish tiwari (@satishtiwari81) reported from Mumbai Suburban, Maharashtra

    @reliancejio @RelianceEnt @reliancegroup kindly take notice that jio fibre team had assured us free connection to society.but after 2 month of service started.there is no response from team .feeling cheated from jio fibre .from Satish tiwari veermahal chs lalbaug 9820464853

  • agarwalvishnu
    vishnu agarwal (@agarwalvishnu) reported from Mumbai Suburban, Maharashtra

    @JioCare No solution to my complaint yet...

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare tv channels on Jiofiber giving trouble,at times some channels disappear,my plan is 150 Mbps,stb needs to be checked

  • starchaitnya
    Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra

    Hello @JioCare r u seriously care your customer

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • iVJThakur
    VJ Thakur🚩 (@iVJThakur) reported

    @JioCare Im facing slow internet issue with all apps like Jio app, Youtube, FB, Insta, etc. If Im paying good enough for 5G then why should I get 2G speed.? Im living in Navegaon, Gadchiroli. The amount of recharges increasing but your so called TRUE 5G network is very SLOW SPEED. Fix it

  • ayansingh101
    Avinash singh (@ayansingh101) reported

    @JioCare Problem facing- network issue in wifi connection

  • AjiTPatiL0902
    Adv.Er.Ajit Dhanraj Tara Patil. (@AjiTPatiL0902) reported

    Jio is down Please take care of it quickly And whole area is facing problem @reliancejio @JioCare Jalgaon , Maharashtra. #jio #jiodown #reliance

  • devc00l
    Debalaya Panda (@devc00l) reported

    @JioCare JioFibre Internet issue from the morning , no engineer visits till now . Still waiting without internet. Worst service. Customer Care said we cannot do anything you need to wait.

  • mramitagarwal
    Amit Agarwal (@mramitagarwal) reported

    @JioCare @reliancejio My office work has been hampered for the last 3 days. The Router connection is down. The engineer gets scheduled for the next day rather than immediate. How can a person work like this? Everyone’s time is imp.

  • VibhaAgarwala
    Vibha Agarwala (@VibhaAgarwala) reported

    @JioCare Not true. You are shifting the blame for your own unprofessionalism to others. The PROBLEM IS INTERNAL. YOU HAVE REACHED A CONCLUSION WITHOUT CHECKING. In 4 days, your engineers heve cancelled 6 visits! YOU HAVE DONE NOTHING AGAINST THEM!! TERRIBLE SERVICE JIO!!!!

  • AshwiniS1010
    Dr. Ashwini Shendge 🇮🇳 (@AshwiniS1010) reported

    Hi @JioCare I'm experiencing poor network connectivity at Gera World of Joy, Kharadi–Ubale Nagar, Pune. The network is very weak both indoors and outdoors. Calls keep dropping and mobile internet is extremely slow. Please investigate and resolve it as soon as possible. #Pune

  • sabb1110
    SADHNA BANGDIWALA (@sabb1110) reported

    @JioCare What happened no one has bothered attained? My Netflix is still not working. And charges are collected in advance in 21st june ,prior to exactly one month.

  • Mgrvk16
    Govind Singh (@Mgrvk16) reported

    @reliancejio @JioCare successfully placed request for port out from Jio for pride world city pune. 0 network since 6 months and they dont care. Port out sent suddenly they become interested at 8 am. 2 ported out 2 more in progress. @airtelindia your service is also not great

  • gursimranjit
    Gursimranjit Singh (@gursimranjit) reported

    @JioCare I had paid for the service 3 months in advance in June. At this point, can you please return my advance for August and September months and let me move on to other provider?