Reliance Jio outages and service status in Mumbai Suburban, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Mumbai Suburban, including 2 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Aug 4, 10:35 PM GMT+5:30.
- Internet (62%)
- Phone (12%)
- Wi-fi (11%)
- Total Blackout (10%)
- E-mail (3%)
- TV (1%)
The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai Suburban, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 5: Problems at Reliance Jio
Reliance Jio is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai Suburban, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 16 hours ago |
|
Mumbai
|
Internet | 17 hours ago |
|
Mumbai
|
Internet | 2 days ago |
|
Mumbai
|
Internet | 2 days ago |
|
Mumbai
|
Wi-fi | 2 days ago |
|
Mumbai
|
Internet | 2 days ago |
Nearby cities with recent reports
14 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:
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PRANOY CHAUAAN (@PRANOY_CHAUAAN) reported from Mumbai Suburban, Maharashtra@SardarSomdeep @JioCare @Airtel_Presence God Knows now what and when would jio commercially start 5G for everyone - my phone model on the other hand supports more bands then required like Millimetre Wave , which would never connect coz they use MM WAVE to interlink towers
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Mainudeen sumro (@Msumro_) reported from Mumbai, Maharashtra@JioCare I'm already in support area and using supported device with 2999 recharge
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somnath (@GhoshSomu) reported from Mumbai, Maharashtra@JioCare @Nitaambani56 See this people are just robots, atleast give me a customer care number.
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Pankaj K (@pankajcyberr) reported from Mumbai, MaharashtraInternet not working but green light is there on fiber box. @JioCare How many times will I get internet interruption? Will you refund the amount for downtime?
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Anil (@Alwaysanil_) reported from Mumbai Suburban, MaharashtraMy earlier request for engineer was for 5-6 pm slot 4 feb Since due to Some issue from jio application they didn't consider that SR, Please take a note of new SRN SR00001HEDMK I am having my lecture at 7 pm @_MukeshAmbani @JioCare @reliancejio
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Nidhaye Phand (@nidhayephand) reported from Yashodham, Maharashtra@JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!
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ROHAN GOHIL (@ROHANGOHIL) reported from Yashodham, Maharashtra@JioCare All the iphone user are facing the same issue please solve it as soon as possible or u guys will lose all the customers
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare @JioFanClub @reliancejio I have raised an issue and complaint number was given , without anyone visiting the complaint is closed and I’ve got an sms saying problem resolved. How on earth is it possible to check hardware from the backend pathetic service I must say
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Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare Why should I again revert when I am telling you issue isn’t fixed and I have given you ticket number which captures every details then why you keep on asking me. Please advise what has been done to fix this issue till date?
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Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra@JioCare Everytime I am given this same vague replies and no concrete resolution. Huge mistake that I ported out from Airtel to Jio for such sub standard network and more so for such pathetic service experience as no one in Jio ever listens. Such arrogance
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Tripurari Pathak (@Pathak67k) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare your network gone crazy....i received at least 16 calls from different state including 2 calls from J&k. Everyone is saying that I called them but how ?? I am in a meeting with peoples and my mobile is on table, no one using the how can I make call ??
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SARFRAZ ANSARI (@sarfrazansarii) reported from Mumbai Suburban, MaharashtraHii @JioCare My Phone Is 5G My Jio Sim Is 5g But it not showing 5g Please Help me
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DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra@JioCare In my jio fiber plan,of Rs 999,I am getting a speed of 31 and 25 ,when it is supposed to be 150 or whereabouts, what is the reason for slow speed ? Please check
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Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare No one has called me no technician has visited and issue is resolved wow you guys are amazing all companies should learn this skill from you without calling/visiting customer and addressing their concerns to resolve issues!
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DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra@JioCare Not able to connect with anyone for activation of my Jio fiber set top box and buying a wifi extender,, kindly help,sick of the service
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Devarshi Barot (@devarshibarot28) reported from Mumbai Suburban, Maharashtra@JioCare I had activated and was using Jio 5G welcome offer. My plan was about to expire and I'd recharged with new one before it gets expired. After the shift to new plan my welcome offer is no longer there. Kindly help.
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Pankaj K (@pankajcyberr) reported from Mahape, MaharashtraIntermittently internet isn’t working @JioCare @JioFiberVoice You guys did some maintenance and screwed internet stability in my area!
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Deepak ojha (@Deepako53618528) reported from Yashodham, Maharashtra@JioFiberVoice @reliancejio @JioCare The service is good but facing issues with the internet it gets down for 4- 5 hrs from last 15 to 20 days no support has been provided The app also doesn't resolve the issue. Worst customer support and issue resolve
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Sujeet Yadav (@SujeetY9213) reported from Yashodham, Maharashtra@JioCare jio mobile network not getting from 2dys...
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@reliancejio @JioCare it's frustrating time, taking twice the recharge but not given one single improvement in the jio... Everyday we are facing issue! I am not expecting such delay in service from Jio.. the more we raise whistle blow the more you are ignoring us big shame...
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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kee ✨ (@ohayokee) reported@sunquat @JioCare @jio_fiber this is why i switched to tripleplay jio sucks
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Baadshah (@Ekshitpawar) reportedIn my area (Mumbai Dadar), Jio has the worst internet service... The internet connection goes down 15 times a month... Jio Fiber and their service are absolutely terrible. I would urge people not to use Jio's services. @reliancejio @JioCare @jio_fiber
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Rahul Thakur (@iamrthakur) reported@JioCare @JioCare team please help with the refund as you are clearly unable to provide the service.
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Aashish singh (@Aashishsingh_2) reportedHello @JioCare, I recharged my JioFiber connection yesterday, but my WiFi is still not working. When I first contacted customer support, I was told the service would be activated by 12 PM. It still didn't work. This morning, I called again, and I received completely different responses. One executive said the plan had changed, another assured me the issue would be resolved within two hours, while someone else told me I would have to recharge again. After waiting for two hours, I called back to check the status of my complaint. To my surprise, the executive informed me that no complaint had been registered from my number. This has been one of the worst customer support experiences I've had. There is no accountability, no coordination between agents, and customers are left wasting their time while receiving contradictory information. Waste of time. Waste of money. Extremely disappointing service.
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Srilakshmi Narayana Maddu (@mslnarayana) reported@JioCare @reliancejio Hi Team, I have shown interest for the TV plan and everyday I am getting a call from one of your engineers to visit but no one actually come. How to cancel the interest? I am no longer interested to get calls daily from Jio executives.
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Mohan Raj (@mohan_raj2607) reported@JioCare Day 9: Still internet issue not resolved @reliancejio @JioCare
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Siddharth (@siddyhere1) reportedMr. Gaurav Anand, Jio has pretty bad customer service. Keep getting messages someone will come but no one shows up. Lokesh in Chennai 9080965331 keeps hanging up. 4 days no service. Students unable to study. Request number SR00003D0F4X @JioCare #reliance #aakashambani
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nayana kadiyala (@nayanakadiyala) reported@JioCare Same issue again, not able to access Internet
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ऋतिक (@various_writer) reported@JioCare Just let me know, on what basis this SR is marked resolved, nobody even called me. Is this how your engineers providing resolution. Don't tell me what to do next provide a reason.
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nick (@Nick_N_Shah) reported@JioCare Harshit I have been hearing that soon from 2.5+ months. It doesn't work while paying for meds pls 🙏finish this issue in 1-2 days 🙏 make it happen