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Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

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Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Mumbai Suburban, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Sep 19, 2:37 PM GMT+5:30.
  • 70% Internet (70%)
  • 13% Wi-fi (13%)
  • 9% Total Blackout (9%)
  • 7% Phone (7%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, and Mumbai Suburban.

CityProblem TypeReport Time
Mumbai Internet 2 days ago
Mumbai Phone 2 days ago
Mumbai Internet 2 days ago
Thāne Phone 6 days ago
Mumbai Total Blackout 7 days ago
Mumbai Suburban Internet 7 days ago

Nearby cities with recent reports

Mumbai

3 recent signals

2 days ago
Thāne

1 recent signals

6 days ago

Community Discussion

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Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • sheldondsouza38
    Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra

    @airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare now it's finish.. let's disconnect!! Network is the soul of Mobile device now a days i am carrying body without soul... poor network, poor service 😔 unsatisfied!!

  • kuldeepvyaas
    Kuldeep Vyas (@kuldeepvyaas) reported from Yashodham, Maharashtra

    5G NETWORK 0% HERE. ,MUMBAI-400101 19.201716,72.865914 Please solve problem .@reliancejio @JioCare @jio

  • RaashulTandon
    RAASHUL TANDON (@RaashulTandon) reported from Mumbai Suburban, Maharashtra

    @airtelindia inspite of activating DND I'm getting zillion calls a day! Network issues haven't been resolved for the past 1 year. Is this a sublime message to port to @reliancejio ?!

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare Not able to watch IPL and Sony channels since 5 days,no service from Jiofiber, shocking state of affairs

  • TheVinodNair
    Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra

    @JioCare Everytime I am given this same vague replies and no concrete resolution. Huge mistake that I ported out from Airtel to Jio for such sub standard network and more so for such pathetic service experience as no one in Jio ever listens. Such arrogance

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare tv channels on Jiofiber giving trouble,at times some channels disappear,my plan is 150 Mbps,stb needs to be checked

  • UD_SHAH79
    UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra

    @JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks

  • CelestinPillai
    Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra

    @JioCare Why am I not getting 5G even though it is available at my location? Other users are able to enjoy Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.

  • nidhayephand
    Nidhaye Phand (@nidhayephand) reported from Yashodham, Maharashtra

    @JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!

  • vsy135
    Vinod Yadav (@vsy135) reported from Mumbai Suburban, Maharashtra

    Pathetic service from @JioCare . Went to kanjur jio office (near huma cinema) to get my father's sim changed as existing one was corrupted. Everyone in that lane had electricity except jio store. Jio representative said "meter had been cut down as electricity bill is not paid"

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Why should I again revert when I am telling you issue isn’t fixed and I have given you ticket number which captures every details then why you keep on asking me. Please advise what has been done to fix this issue till date?

  • shreyplaysYT
    LFO Shrey Plays (@shreyplaysYT) reported from Mumbai Suburban, Maharashtra

    What is it with @reliancejio @PlayApex ping problems. Every alternate game the ping is at above 200ms. So annoying nd irritating.

  • CelestinPillai
    Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra

    @JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.

  • Alwaysanil_
    Anil (@Alwaysanil_) reported from Mumbai Suburban, Maharashtra

    my jio fiber is not working i also complained and booked for engineer service but still no response received. @JioCare @JioFibre @reliancejio

  • CoronaRadiata2
    Corona Radiata (@CoronaRadiata2) reported from Mumbai, Maharashtra

    I don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.

  • vrochlani
    Vishal H Rochlani (@vrochlani) reported from Yashodham, Maharashtra

    @JioCare Its surprising to note that we can't have access to older invoice.Which company is doing that only yours? Was not able to access the Invoice of Sept'22. Kindly be customer friendly in your support. Does your acc also deletes it after 180 days, then y not access to clients.

  • Alwaysanil_
    Anil (@Alwaysanil_) reported from Mumbai Suburban, Maharashtra

    My earlier request for engineer was for 5-6 pm slot 4 feb Since due to Some issue from jio application they didn't consider that SR, Please take a note of new SRN SR00001HEDMK I am having my lecture at 7 pm @_MukeshAmbani @JioCare @reliancejio

  • psychedelic604
    Vin (@psychedelic604) reported from Yashodham, Maharashtra

    @JioCare why had the jio network suddenly become so back. Browsing on the phone has become a task.

  • iPoonamRalh
    Poonam Ralh (@iPoonamRalh) reported from Mumbai Suburban, Maharashtra

    @Airtel_Presence I mistakenly recharged my number for 666 but i never got it coz I have ported my number to @JioCare . Can you pls look into this. Recharge did via @Paytm

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • SudharsanRaamhu
    Sudharsan Raamhu (@SudharsanRaamhu) reported

    @JioCare @reliancejio 2/4 I contacted customer care and was told it would be resolved within 3 days. I scheduled another appointment for 1 Sep eveng - again, no call, no update, no show. Every time I contact support, a new ticket is created and then somehow gets “Closed/Resolved” without any solution.

  • mohitbhagat417
    Mohit bhagat (@mohitbhagat417) reported

    7 month problem in my area network speed mobile tower problem light gone mobile tower gone many complaint 100 times 198 toll free no but no response why Jio fraud me all coustomer I pay recharge months byonth and your service zero why r u not mobile tower issue solv @reliancejio

  • iamArindam7
    Arindam (Arin) (@iamArindam7) reported

    @JioCare You guys are giving completely false commitment and communication. After not getting any response from your side (in app) I'm writing it here. If you can't help in Navi Mumbai how would you support rural India??? Shame shame! Worst service! @jagograhakjago @RelianceDigital

  • ParthiR02
    Parthi (@ParthiR02) reported

    @reliancejio Repeated complaints, ZERO response. Is this how Jio treats customers? Completely unacceptable service. Fix the issue immediately instead of ignoring customers. Consider this as my closure request from useless provider #Jio

  • PJaikr
    Pradeep Jaikr (@PJaikr) reported

    @JioCare "@JioCare I paid for a new JioFiber connection on 30th july (Order ID: NO0001F1T6GO).& Reuest no.SR00003EKURL KYC done but installation is not done. I have sent a cancellation email cancel done .But refund money not complete Within 7 Days. Please refund my money back. @JioCare

  • vikram00797
    vikram mishra (@vikram00797) reported

    @reliancejio @JioCare : such kind of response and behaviour never expected. Seems basic sanitisation is missing. I have @airtelindia connection too . Never faced such issues. Ask your field employees to focus on real troubleshooting instead of insist for OTP and close complain

  • eswaronline
    Parameswaran R (@eswaronline) reported

    @JioCare As if such options are working you people are much worsen than your service fools

  • Ahmadsuhaib99
    صہیب احمداعظمی (@Ahmadsuhaib99) reported

    Extremely frustrated with @reliancejio @JioCare. My #JioFiber wifi is frequently disconnecting nowadays, making it impossible to work. To make it worse, there is zero response from the customer service team and I can't seem to reach them at all. Please fix this @JIOAIRFIBERIN

  • Parkashthakur0
    P (@Parkashthakur0) reported

    @JioCare My sim is not working My mobile number -7004374269 Please respond me jio team I'm in train

  • ARIF2204
    ARIF MOHD (@ARIF2204) reported

    @JioCare No solution provided till now!! @JIOAIRFIBERIN