Reliance Jio outages and service status in Mumbai Suburban, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Mumbai Suburban, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 19, 12:54 PM GMT+5:30.
- Internet (59%)
- Wi-fi (20%)
- Total Blackout (14%)
- Phone (4%)
- E-mail (1%)
- TV (1%)
The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai Suburban, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 19: Problems at Reliance Jio
Reliance Jio is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai Suburban, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, Airoli, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
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Internet | 2 hours ago |
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Mumbai
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Phone | 1 day ago |
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Mumbai
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Wi-fi | 1 day ago |
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Mumbai
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Phone | 2 days ago |
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Mumbai
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Internet | 3 days ago |
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Mumbai
|
Internet | 3 days ago |
Nearby cities with recent reports
14 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:
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Corona Radiata (@CoronaRadiata2) reported from Mumbai, MaharashtraI don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.
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somnath (@GhoshSomu) reported from Mumbai, Maharashtra@JioCare @Nitaambani56 See this people are just robots, atleast give me a customer care number.
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Nidhaye Phand (@nidhayephand) reported from Yashodham, Maharashtra@JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!
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Ajay Awtaney (@LiveFromALounge) reported from Mumbai Suburban, Maharashtra@JioCare when does the service on my postpaid phone resume? Its been 2 months approx and the bills are all@paid (you have a mandate for auto debit). Shall I port the number away?
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Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users are able to enjoy Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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Shashikant Pandey #CRPF (@CAMANDO007) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Do we have any network issue at Vakola Datta Mandir Dmello Comp. Last few days network and calling capacity of Jio getting worst. Could you pleas make some alternate arrangements or let know to port out if you not able to provide solutions.
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Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, MaharashtraHello @JioCare r u seriously care your customer
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radhe radhe (@ricaopowel214) reported from Andheri, Maharashtra@JioCare why there is no network in Andheri East. Near mogra station. Since morning, there is issue in the network. Pathetic network.
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Anil (@Alwaysanil_) reported from Mumbai Suburban, MaharashtraMy earlier request for engineer was for 5-6 pm slot 4 feb Since due to Some issue from jio application they didn't consider that SR, Please take a note of new SRN SR00001HEDMK I am having my lecture at 7 pm @_MukeshAmbani @JioCare @reliancejio
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praachi (@praachinh) reported from Mumbai Suburban, Maharashtra@reliancejio @DoT_India @TRAI Jio has been unnecessarily charging me for Netflix subscription which i have deactivated in Sept 2022.When i called the customer care services they said charges are correct and nothing can be done.I request the telecom authorities to help me in this
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Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra@JioCare I want to port my no to onther service provider. Your complaints number 198 not working. Your customer support worst on Twitter too.
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Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Jio Fiber internet Not working since 1st February 2023 time: 7pm, but no response received about restoring of the connection. #jiofiber #Jiodown
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Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra@airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.
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Suhit Jain (@SuhitJain3) reported from Mumbai Suburban, MaharashtraWorst network jio is having now a days totally 0 % network they providing 4-5 times i had called to customer care but they didn't solve my problem lazy *** @JioCare @reliancejio
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare Even Jio fiber speed is bad after upgrading to Rs 999 plan
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare The day from i port the call.. there is really have some issue. why we are telling you because we are suffering inspite of high charge amount you are not providing single rupee network.. just fed up your service which is not available check my history how many times it's get miss
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SARFRAZ ANSARI (@sarfrazansarii) reported from Mumbai Suburban, MaharashtraHii @JioCare My Phone Is 5G My Jio Sim Is 5g But it not showing 5g Please Help me
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Poonam Ralh (@iPoonamRalh) reported from Mumbai Suburban, Maharashtra@Airtel_Presence I mistakenly recharged my number for 666 but i never got it coz I have ported my number to @JioCare . Can you pls look into this. Recharge did via @Paytm
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Vikas Shaw (@VikasShaw16) reported from Mumbai Suburban, MaharashtraMay I know any genuine contact person number I want to install mobile network tower in Mumbai on my rooftop @reliancejio @airtelindia @VodafoneGroup
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NLG (@nlgogri) reported from Yashodham, Maharashtra@JioCinema app is not smooth at all. While watching highlights if you press back 10 second button then video freezes and commentary runs. Very pathetic experience @BCCI of watching ipl this year. Hope you address this issue at earliest @reliancejio
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Nashim Ahmad (@SheikhNashim7) reported@JioCare nahi bigaad sakta.” This negligence is affecting hundreds of users daily. Kindly treat this matter seriously and take immediate action, otherwise 500+ consumers are ready to disconnect Jio services from this area.
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Mohit Kharade (@mohitkharade) reported@JioCare Dear team we are 3 time share upi id and share ac details but still we are not receive any amount ...every time your team say upi id incorrect ...and ac number incorrect. Pls resolve this issue urgent. .other wise share me noida office address we collect the Check ...
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Subhash Bhati (@SubhashBhatiRJ) reported@JioCare I have still not received solution for my Jio AirFiber internet issue. The connection is still not working. Please share the contact details of the assigned technician so that I can coordinate directly regarding the visit and resolution. Service Request No: SR00003677RZ
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A concerned citizen (@JobConcerned) reported@JioCare @reliancejio in my area the tower is there by but the 5G is not installed even in 2026. I called your customer care through Myjio app , they gave vague answer. If we are doing those True 5g recharges why we are not getting the services. Is this a joke or what?
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Anuj Kumar (@AnujKumarS81706) reported@Lakshya448 @JioCare @JioCare Please take care of your customer
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Jio Payments Bank Care (@CareJpb) reported@NareshRam11479 @reliancejio @RBI Hi, it was a pleasure talking to you. As per our telephonic conversation your issue regarding Quarterly Subscription charges has been addressed. -Jabeen
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Deepak Maheshwari (@maheshwari0207) reported@JioCare I have been using Jio AirFiber for the past 15 days, and I am facing continuous issues with the service. Despite multiple emails and complaints, my problem has still not been resolved. It is very disappointing that I am also unable to connect with any customer care team
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Ujjwal Kumar (@Ujjwaltrader) reported@JioCare I use jio sim since 2016 . Today I felt the worst experience from jio. No 5g network, while there is a 5g tower in my locality. Plz resolve my issue .
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shubh (@shubhamSen17818) reportedThis is the condition of our telecom company sector @JioCare this is the worst you can do to our costomer If you don't fix this we will go to consumer court @TRAI
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@CryptoChampMj🇮🇳🌏🔥🪐❤️ (@MANOJMANOJmj) reported@JioCare complaint for the issue with reference number SR00002X5ZKB What happened to this be specific about this Fasle promise won't solve this case is pending since January