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Reliance Jio

Reliance Jio Outage Report in Mumbai Suburban, Maharashtra

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 5: Problems at Reliance Jio

Reliance Jio is having issues since 11:50 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 14% Wi-fi (14%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 0% TV (0%)

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, and Thฤne.

CityProblem TypeReport Time
Mumbai Internet 22 hours ago
Mumbai Internet 2 days ago
Mumbai Internet 2 days ago
Mumbai Internet 2 days ago
Mumbai Total Blackout 2 days ago
Mumbai Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • RajeshKamdar4
    Rajesh Kamdar (@RajeshKamdar4) reported from Hiranandani Gardens, Maharashtra

    @reliancejio @JioCare slow data network in nahar Amrit Shakti chandivli...andheri east Mumbai 72 Please look in to the matter

  • PillaiBala
    Balakrishna Pillai (@PillaiBala) reported from Mumbai Suburban, Maharashtra

    @Kiranrao80 @VodafoneIN There is always a problem with Vodafone. As soon as my prepaid runs out, porting out to @reliancejio

  • gurmeetsgujral
    Gurmeet Gujral (@gurmeetsgujral) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare @JioChat terrible call dropping since 2 days. In marol naka, Lokhandwala township Kandivali East both area. Help please

  • jigar7
    Jigar Patel (@jigar7) reported from Mumbai Suburban, Maharashtra

    Really #unprofessional Customercare @reliancejio I have registered a request to surrender my current Jio Fibre connection on June 29th. The support ticket was closed and no one has yet come to collect the old box and return the security deposit. #shameful Ref# SR00000XOTH5

  • Yogendraji
    ~ yogendraji ~ (@Yogendraji) reported from Mumbai Suburban, Maharashtra

    @reliancejio app not working for past several hours/days

  • hvdoshi23
    HVD (@hvdoshi23) reported from Mumbai Suburban, Maharashtra

    @JioCare Need help can anyone please arrange a call back. Regarding previous recharges done on multiple jio numbers. Unable to understand from the myjio app. A verbal conversation can help. Helpline executive are unable to understand the problem. Please help

  • showmedamani
    Anirudh A Damani (@showmedamani) reported from Mumbai Suburban, Maharashtra

    @vshall89 @JioCare That would expose Jio's inability to provide network coverage in Mumbai!

  • Poornima022716
    Poornima (@Poornima022716) reported from Mumbai, Maharashtra

    @reliancejio I have been facing a problem in your app due to which m unable to recharge my number... I would want to know that as the problem is from your end and the customer isn't able to make a recharge don't you think it's your responsibility to not bar the customers call

  • naresahuja
    NARESH AHUJA (@naresahuja) reported from Mumbai Suburban, Maharashtra

    @JioCare my jio giga fiber installed in my house is not working kindly send me the customer care number as this is not working 18008969999 this is only for new connection .

  • showmedamani
    Anirudh A Damani (@showmedamani) reported from Mumbai Suburban, Maharashtra

    @vshall89 @JioCare That would expose their inability to supply a working network in Malabar Hills!

  • BeingYogiDalvi
    Yogesh Dalvi (@BeingYogiDalvi) reported from Dadar West, Maharashtra

    4G ka paisa, 2G ka speed kya yehi hain tumhare Digital India Scheme ๐Ÿ˜ก @JioCare @reliancejio please resolve this issue ASAP Your Loyal Customer ๐Ÿ™Œ

  • ronilshah88
    Ronil shah (@ronilshah88) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare #Jio When i have paid 1700rs in pre to post plan. Then also every month you are asking for payment. Now my phone is not working. Messaging you thru wifi. Can you tell me whatโ€™s the problem. As soon as possible retrieve my phone.

  • FS07Official
    . (@FS07Official) reported from Mumbai Suburban, Maharashtra

    @DoT_India @VodafoneIN @TRAI @consumerforum_ @jagograhakjago @VodafoneUK @Airtel_Presence @TelecomTalk @CBCNews @WSJ @CNN @Reuters @idea_cares @VodafoneGroup @TOIMumbai @htTweets @dna @jio @reliancejio @toi @MumbaiMirror @IndianExpress @DainikBhaskar @BritishCouncil @nytimes @YESNetwork @ABC @BBCWorld @DirectLine_UK @sainsburys @NextHelp @next_china @AmericanAir @Tesco @tescomobile @Morrisons @stwater @RoyalMail @AskLloydsBank @Barrattplc @Mattel @DukeEnergy @VodafoneUKBiz @VodafoneAU @VodafoneGhana @VodafoneIreland @vodafoneNZ @Secretary_DoT #day79 Issue still pending from #poor #vodafonedown

  • Poornima022716
    Poornima (@Poornima022716) reported from Mumbai, Maharashtra

    @JioCare I have been facing a problem in your app due to which m unable to recharge my number... I would want to know that as the problem is from your end and the customer isn't able to make a recharge don't you think it's your responsibility to not bar the customers outgoing

  • BeingYogiDalvi
    Yogesh Dalvi (@BeingYogiDalvi) reported from Mumbai Suburban, Maharashtra

    4G ka paisa, 2G ka speed kya yehi hain tumhara Reliance supports Digital India scheme ๐Ÿ˜ก @JioCare @reliancejio please resolve this issue ASAP Your Loyal Customer ๐Ÿ™Œ

  • sanyog
    Sanyog Shelar (@sanyog) reported from Mumbai Suburban, Maharashtra

    @JioCare this really not good at all I been following now since last 1 month on the complaint of Internet Speed but no response from your team @DoT_India @TRAI please look into as they are not giving service as described for 4G speed.

  • BeingYogiDalvi
    Yogesh Dalvi (@BeingYogiDalvi) reported from Dadar West, Maharashtra

    4G ka paisa, 2G ka speed kya yehi hain tumhara Reliance supports Digital India scheme ๐Ÿ˜ก @JioCare @reliancejio please resolve this issue ASAP Your Loyal Customer ๐Ÿ™Œ

  • Sanket78868129
    Sanket (@Sanket78868129) reported from Mumbai Suburban, Maharashtra

    Hey @reliancejio @JioCare your jio centre at Airport road executive asked my name for porting i said its sanket chodankar so he laughed on my surname is this way your executive behave to your customer i feel very bad and i will never use jio again ๐Ÿ˜ก๐Ÿ˜ก

  • rk220173
    rajesh karunakaran (@rk220173) reported from Mumbai Suburban, Maharashtra

    @JioCare no coverage in Elbee towers, Dhole Patil road, Pune. Pls action. Zero bars on the network. Pls help.

  • PathakSharad
    Sharad Pathak (@PathakSharad) reported from Mumbai, Maharashtra

    @JioCare network issue...

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • sintugaurav
    Gaurav Singh ๐Ÿ‡ฎ๐Ÿ‡ณ (@sintugaurav) reported

    Hi Jio @JioCare , what time you guys start answering DMs ?? My internet is not working since last night. Are you guys going to help or should I put sick leave ? Please help

  • ganeshgr815
    GaneshGR (@ganeshgr815) reported

    @JioCare Your team never respond to the customer issues just for name skae you people raise complient and same will be closed with in 1 hour without resolution Good support team, #Timetosaygoodbye

  • yash_thakker20
    yash thakker (@yash_thakker20) reported

    @JioCare @republic @Republic_Bharat dear jio fiber team ,we have serious issue ,we using ur jio fiber since last 3 months we can't see R. Bharat and republic TV , Twitter is last option for me to fight ,i complaint many times hope you can take serious ....

  • Deepak_BS01
    Deepak.BS (@Deepak_BS01) reported

    @JioCare @rishiesandeep Jio is the worst service provider in India u better switch to any other network.....

  • Singh90Pooja
    Pooja Singh (@Singh90Pooja) reported

    @SurajArya21 The only way to get over this situation is consider moving to Jio, they have better service, I recently ported all my numbers to Jio suggest you also port your to @JioCare

  • Dr_Latika92
    Latika Gaur (@Dr_Latika92) reported

    @JioCare @reliancejio Network is very poor at my location. Too much call drop & internet speed is like 2G. I have samsung s20FE5G. I have registered the complaint with customer care also. Please help me out else forcefully I have to port. Location code 304022.

  • Akansha78623214
    Akansha (@Akansha78623214) reported

    @JioCare @reliancejio @TheMukeshAmbani Give me a resolution TAT??

  • MisraSnehasis
    Snehasis Misra (@MisraSnehasis) reported

    @JioCare Team , no response or call yet. Neither the issue has been resolved.

  • companionnn
    Purshottam Gupta (@companionnn) reported

    Still my complaint not addressed. It is pending for more than 25 days. U guys are reassigning new SRN-(SR00001CEELP) after expiry of old one. Is this a way a telecom giant perform its operations. worst customer service ever by Jio team.@reliancejio @JioCare @ImAtulKansal

  • AntaniNishchay
    Nishchay Antani (@AntaniNishchay) reported

    @reliancejio why r you introduce jio fiber if you can not have proper support. Your jio store gives number which is not picked up by them .