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Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 13 outage signals in the last 24 hours around Mumbai Suburban, including 13 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • The most recent signal from this area was received Aug 7, 2:45 PM GMT+5:30.
  • 61% Internet (61%)
  • 12% Phone (12%)
  • 11% Total Blackout (11%)
  • 11% Wi-fi (11%)
  • 4% E-mail (4%)
  • 1% TV (1%)

The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 7: Problems at Reliance Jio

Reliance Jio is having issues since 12:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Mumbai Phone 3 hours ago
Mumbai Internet 6 hours ago
Mumbai Internet 6 hours ago
Mumbai Internet 8 hours ago
Mumbai Total Blackout 8 hours ago
Mumbai E-mail 8 hours ago

Nearby cities with recent reports

Mumbai

25 recent signals

3 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • TheVinodNair
    Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra

    @JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.

  • Sarvjeet8082
    SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra

    @JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare tv channels on Jiofiber giving trouble,at times some channels disappear,my plan is 150 Mbps,stb needs to be checked

  • starchaitnya
    Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra

    Hello @JioCare r u seriously care your customer

  • vrochlani
    Vishal H Rochlani (@vrochlani) reported from Yashodham, Maharashtra

    @JioCare Its surprising to note that we can't have access to older invoice.Which company is doing that only yours? Was not able to access the Invoice of Sept'22. Kindly be customer friendly in your support. Does your acc also deletes it after 180 days, then y not access to clients.

  • satishtiwari81
    satish tiwari (@satishtiwari81) reported from Mumbai Suburban, Maharashtra

    @reliancejio @RelianceEnt @reliancegroup kindly take notice that jio fibre team had assured us free connection to society.but after 2 month of service started.there is no response from team .feeling cheated from jio fibre .from Satish tiwari veermahal chs lalbaug 9820464853

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Mumbai Suburban, Maharashtra

    @JioCare bad network Network is not working Service is bad

  • shah7543
    shah (@shah7543) reported from Mumbai Suburban, Maharashtra

    @reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet

  • ManishaNanavaty
    manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra

    @JioCare And once again the wifi has been down since last evening 9pm and not working yet after 12 hrs. Pls escalate this complaint. I don't want ur standard reply.

  • SuhitJain3
    Suhit Jain (@SuhitJain3) reported from Mumbai Suburban, Maharashtra

    Worst network jio is having now a days totally 0 % network they providing 4-5 times i had called to customer care but they didn't solve my problem lazy *** @JioCare @reliancejio

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra

    @reliancejio jio fiber isn’t working properly in Kopar Khairne. Please fix asap

  • Ankit28789794
    Indian (@Ankit28789794) reported from Yashodham, Maharashtra

    @reliancejio @JioCare @JioSaavn Feedback: caller tunes sound quality is very very poor, users loves to set up their loved tune but caller tune sound quality is super poor than the actual sound. It is disappointing, please see if you can improve in that section. Thanks

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @JioFanClub @reliancejio I have raised an issue and complaint number was given , without anyone visiting the complaint is closed and I’ve got an sms saying problem resolved. How on earth is it possible to check hardware from the backend pathetic service I must say

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare now it's finish.. let's disconnect!! Network is the soul of Mobile device now a days i am carrying body without soul... poor network, poor service 😔 unsatisfied!!

  • anil_anilmenon
    Anil Menon (@anil_anilmenon) reported from Yashodham, Maharashtra

    @JioCare @reliancejio @AndheriLOCA I have 2 personal and 1 Corporate JioFiber internet connection. The internet connection is down on a regular basis. Yesterday the internet service was not available from 12pm to 7pm. Today again there is no internet connection since 12pm

  • KBrochwala
    Kaushal Broachwala (@KBrochwala) reported from Mumbai Suburban, Maharashtra

    @JioCare, @JioChat Jio down in goregaon east since yesterday night. Kindly resolve ASAP.

  • CoronaRadiata2
    Corona Radiata (@CoronaRadiata2) reported from Mumbai, Maharashtra

    I don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.

  • mehak_kala
    Mehak Kala (@mehak_kala) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio @JioFiberChennai When v need the connection then why it takes only half a day. Horrible sales team especially Hemant Singh frm Thane branch +919321003391 Need dis sorted asap

  • HarshJaiwant
    Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, Maharashtra

    How should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare The day from i port the call.. there is really have some issue. why we are telling you because we are suffering inspite of high charge amount you are not providing single rupee network.. just fed up your service which is not available check my history how many times it's get miss

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • SaanyaC
    Saanya (@SaanyaC) reported

    @JioCare @JioCare I need clear date and time when this issue will be resolved. Pls stop with your sugarcoated replies. I NEED TIME AND DATE.

  • hari_prakash02
    Hari Prakash (@hari_prakash02) reported

    It’s amazing how shameless @JioCare has become. You have no problem collecting money on time, but when customers need support, you disappear. Days of downtime and still no solution. This is pathetic service. Careless and useless

  • AshokSoni1234
    Ahshock (@AshokSoni1234) reported

    @JioCare @JioCare, this is beyond pathetic. Complaint raised on 4 Aug, engineer never answered calls, and now the visit has been rescheduled instead of fixing my internet. Is this what customers pay for? Resolve it TODAY. Request ID: SR00003D6107 #JioFiber

  • Krinku4549
    Rinku Kumar (@Krinku4549) reported

    @JioCare Regarding +91-5212351681 fixed BB-Max internet not working properly.. pls arrange engineer for site visit.

  • iyogeshsheoran
    Yogesh Sheoran (@iyogeshsheoran) reported

    It's been over 44 hours, and my #Jio Internet is still not working. I've contacted customer care more than 5 times, yet there's still no resolution. This level of service is completely unacceptable. #JioInternetDown @JioCare @reliancejio Location: Churu, Rajasthan (331001)

  • anantchavan44
    Anant chavan (@anantchavan44) reported

    @reliancejio Jio Dive VR = cheap quality + fake promises. Ads are misleading and the real experience is terrible. Avoid buying.

  • nababhaque01
    Rahul (@nababhaque01) reported

    Hey @JioCare @reliancejio my AirFiber installation (SR: SR00003DA6UP) is delayed. I get daily messages for tech Firoj Rabbani but he never answers. I live in a village with poor network, this delay is severely affecting my daily online classes. Please provide a solution

  • ritesh20iitb
    Ritesh Kumar (@ritesh20iitb) reported

    40 mins on loop with 198, 199 & MyJio app, but only getting stuck with AI bot responses! 🛑 Need to speak with an ACTUAL human customer care representative URGENTLY. Highly disappointed with this experience. Please arrange a call back ASAP! @JioCare @RelianceJioCare @reliancejio

  • SmkManik81
    Manikandan (@SmkManik81) reported

    @reliancejio nr Bharath medical University, Padmavathi ngr extn, bhai garden area No proper signal, customer recharged amount waste, check and do needful..

  • dabir
    P.D 𝕏 (@dabir) reported

    @JioCare As I said, the money in Jio Fiber account is given as donation to your company. Your team has not been able to resolve the issue and you have the gall to say no refunds. Keep the money!!