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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 9 outage signals in the last 24 hours around Mumbai Suburban, including 9 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 24, 5:06 PM GMT+5:30.
  • 62% Internet (62%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 11% Phone (11%)
  • 3% E-mail (3%)
  • 1% TV (1%)

The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 24: Problems at Reliance Jio

Reliance Jio is having issues since 12:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Mumbai Internet 48 minutes ago
Mumbai Internet 8 hours ago
Mumbai Internet 12 hours ago
Mumbai Internet 18 hours ago
Mumbai Internet 18 hours ago
Mumbai Internet 20 hours ago

Nearby cities with recent reports

Mumbai

33 recent signals

48 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • sandandstories
    its me PANKAJ (@sandandstories) reported from Yashodham, Maharashtra

    I always wonder why people don’t make @reliancejio there first number. It got the answer. It’s a task to get through a real person on the customer care, first they will give you gyaan on what all are included in your plan and then no option to talk to a real person @JioCare

  • vinodpbakliwal
    vinod bakliwal (@vinodpbakliwal) reported from Yashodham, Maharashtra

    @JioCare hi i am jiofiber user i want to pause my connection as i will not be in the town for more than 2 months. Please help me

  • SmileAwayyy
    Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra

    @reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @cankkasera @JioCare @reliancejio Hi I have face call and network both issue... I have just recently port the network candle is only ,1 available. Despite following up no improvement... जियो मैने क्यों लियो... Abhi Aisa lag raha he

  • starchaitnya
    Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra

    Hello @JioCare r u seriously care your customer

  • UD_SHAH79
    UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra

    @JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mahape, Maharashtra

    Intermittently internet isn’t working @JioCare @JioFiberVoice You guys did some maintenance and screwed internet stability in my area!

  • yogesh_tadge
    Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, Maharashtra

    @JioCare need to connect to customer care

  • LiveFromALounge
    Ajay Awtaney (@LiveFromALounge) reported from Mumbai Suburban, Maharashtra

    @JioCare when does the service on my postpaid phone resume? Its been 2 months approx and the bills are all@paid (you have a mandate for auto debit). Shall I port the number away?

  • sonianotani
    Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio 5 days since registering entity on trueconnect and making a payment. Received invoice and email saying registered but we cannot move forward. Multiple complaint raised on email. Extremely frustrated! Urgent support needed

  • BiswasNirmalya
    Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra

    @ParikshitK_ @JioCare Facing this issue since the last few days

  • nidhayephand
    Nidhaye Phand (@nidhayephand) reported from Yashodham, Maharashtra

    @JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!

  • TheVinodNair
    Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra

    @JioCare Everytime I am given this same vague replies and no concrete resolution. Huge mistake that I ported out from Airtel to Jio for such sub standard network and more so for such pathetic service experience as no one in Jio ever listens. Such arrogance

  • gunjankhatrii
    gunjan khatri (@gunjankhatrii) reported from Mahape, Maharashtra

    @reliancejio @JioCare @_MukeshAmbani I am trying to order jio fiber box from last 15 days raised ticket also but i am told no stocks ..wanted to know if I can get the fiber setop box ..as never tght this item also will have shortage

  • snair700
    Sethu Nair (@snair700) reported from Mumbai Suburban, Maharashtra

    @JioCare What a ****** network. When your recharge expires all network go slow specially the data network.

  • SujeetY9213
    Sujeet Yadav (@SujeetY9213) reported from Yashodham, Maharashtra

    @JioCare jio mobile network not getting from 2dys...

  • UD_SHAH79
    UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra

    @JioCare @reliancejio #jiofiber #worstinternet service provider net down past 12 hours in our area and yet cannot resolve the issue

  • Msumro_
    Mainudeen sumro (@Msumro_) reported from Mumbai, Maharashtra

    @JioCare I'm already in support area and using supported device with 2999 recharge

  • starchaitnya
    Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra

    @JioCare I want to port my no to onther service provider. Your complaints number 198 not working. Your customer support worst on Twitter too.

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • kharadzv
    KharadZV (@kharadzv) reported

    @JioCare is there an update for me regarding the issue I DM'd you guys a day or so back??

  • agra58843
    Shruti Agrawal (@agra58843) reported

    @JioCare And if your solution is to ask me to buy a Jio Extender, then provide it free of cost. Why should I pay for additional hardware when I’ve already been facing the same WiFi issue since last month, and now again for almost a week? (3/4)

  • Derekk069
    Neeraj ❤ (@Derekk069) reported

    @JioCare Extremely disappointed with your service. It's been over 20 days, and there's still no resolution or update. This is simply unacceptable.

  • krishnavennam
    krishna vennam (@krishnavennam) reported

    @JioCare Dear @JioCare @reliancejio ihas been extremely disappointing. I have been facing connectivity issues for the last one month Despite repeated follow-ups with your support team no permanent solution has been provided. This experience has been frustrating reference no SR00003B44GN

  • jst_over_here
    Jugal Sekhar Toppo (@jst_over_here) reported

    @JioCare pathetic automated response from @JioCare. i dont need guidance for reschedule because there is no earlier slots. Why is the service delayed for 4 days, answer that

  • a_designchef
    Prakhar (@a_designchef) reported

    @JioCare worst service ever. My SR has been rescheduled 5 times since a week because Service Engineer’s phone is switched off. How ridiculous. SR0003C0NH5 @jiocareindia

  • Yeshikar246681
    समाजवैभव वार्ता Yeshikar (@Yeshikar246681) reported

    @JioCare I had network off on my no. 8766740179 from 2200 Hrs yesterday to 1200 Hrs today. But I found message sent at 1209 Hrs today to me that I had used 50% data ! In spite of my network was off, Jio might have let consume my 50% data to some other numbers. This is wonderful !

  • imtiyazwow
    imtiyaz khan (@imtiyazwow) reported

    @jiocare @reliancejio SR - SR00003C181L Absolute malpractice by your field team! Fiber down for 3 days. Tickets are being repeatedly delayed with FALSE reasons. I NEVER requested any rescheduling. Stop lying on backend logs to cover up SLA breaches. Replace the ONT today.

  • Nick_N_Shah
    nick (@Nick_N_Shah) reported

    @JioCare Harshit, any update on SR00003BM2X1 I know you guys are working hard to resolve it ASAP. It's already 2+ month of equipment picked up. But in last 1+ months there were more than 3+ SR same way but no outcome. Due to which I am more concern & pls need quick resolution.

  • whomerahul
    Rahul Rj (@whomerahul) reported

    @JioCare Either do installation by today or cancel my order and proceed with refund