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Reliance Jio

Reliance Jio Outage Report in Mumbai Suburban, Maharashtra

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Reliance Jio

Reliance Jio is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, and Thāne.

CityProblem TypeReport Time
Mumbai Wi-fi 2 hours ago
Mumbai Internet 12 hours ago
Mumbai Internet 1 day ago
Mumbai E-mail 2 days ago
Mumbai Internet 3 days ago
Mumbai Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • redoct_1974
    Ravindra pujari (@redoct_1974) reported from Mumbai Suburban, Maharashtra

    @JioCare My JIO plan JioFiber   connection having Jio Fiber Number +912235631446 is not working since 12 pm 6th Oct 21. Still the Box indication is Green no internet till now. Mobile no 8591395200 person who is not taking the call. Bad Support

  • itsnazirshaikh
    NAZIR SHAIKH (@itsnazirshaikh) reported from Mumbai Suburban, Maharashtra

    One of the worst network of decade @jiocare

  • iamami_d
    Amit Dhope (@iamami_d) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare Location: Lal Dongar Road, Sindhi Colony, Chembur. Complaint: Very unpredictable/slow connection on jio-fi. I keep it near the window, coz a few feet inside and the signal bar turns blue. Poor speed even with green signal.

  • abdul_razak1311
    ഷാഫി (@abdul_razak1311) reported from Mumbai Suburban, Maharashtra

    And many more in mail.. @JioCare @reliancejio Please please please give us a permanent solution..

  • akshay_gkwd
    अkshय (@akshay_gkwd) reported from Mumbai Suburban, Maharashtra

    @reliancejio still there is no network of #jio #jioDown

  • NikiiSheth
    Nikita Sheth (@NikiiSheth) reported from Mumbai, Maharashtra

    @JioCare Extremely unhappy with JioFiber. I have 2 connections. Would like to discontinue both of them. It has been the worst experience with any internet service ever.

  • ShaileshPanch
    Shailesh D Panchal 🇮🇳 (@ShaileshPanch) reported from Thāne, Maharashtra

    @JioCare I hope you will understand my problem. Please help me to resolved this every day issue.

  • bhushan84090523
    bhushan Sonawane (@bhushan84090523) reported from Mumbai, Maharashtra

    @JioCare JioCare Big fraud jiofiber, I have disconnected jiofib wifi conn and router collected by jio on 25sept. no refund yet. mob 7588319406, service I'd 400126370630. initially it tool long to collect router by jio, after 8/10 calls they collected it finally. Now refund prob

  • SinghVitbs
    shivam singh (@SinghVitbs) reported from Mumbai Suburban, Maharashtra

    @reliancejio no mobile network. Please help

  • raunak_jagarwal
    Ronak Purohit (@raunak_jagarwal) reported from Mumbai Suburban, Maharashtra

    @reliancejio network sucks in #MumbalLocal Improvement needed or else you’ll see your customers migrating from jio to other networks!

  • Abhishekkhabri
    Abhishek Khabri (@Abhishekkhabri) reported from Mumbai Suburban, Maharashtra

    @JioCare @JioChat @reliancejio JioFiber connection is NO0000IYMOHM I have paid 1500 for trial the jio associate told me this is not refundable if I choose plan after a month trial moreover I haven't received receipt of the payment on my email id or Reg Mobile Please help

  • redoct_1974
    Ravindra pujari (@redoct_1974) reported from Mumbai Suburban, Maharashtra

    @JioCare Still non of the engineer hasn't reached the sites. Do u still want Pathetic support on my case.

  • ashishdalvi007
    Ashish Dalvi (@ashishdalvi007) reported from Mumbai Suburban, Maharashtra

    @_MukeshAmbani I am wondering how is @reliancejio operating and growing. Here you have a customer wanting to port from Airtel to Jio but can't get SIM even after ordering on website..No calls..No customer service..They ask me to visit store..Then why is home delivery claimed ??

  • bhurke_mitesh
    Mitesh (@bhurke_mitesh) reported from Mumbai, Maharashtra

    @mahanagargas Gas line has been damaged due to @reliancejio road side work. Now mahanagar gas is claiming to restore service by 4 PM. Are the JIO making arrangement for breakfast/lunch who have suffered from this. #konkanbhavan #Belapur

  • itsnazirshaikh
    NAZIR SHAIKH (@itsnazirshaikh) reported from Mumbai Suburban, Maharashtra

    @JioCare only take complaint from last 3months they don't do anything @AmbaniTina

  • jgandhig
    Jimit Gandhi (@jgandhig) reported from Mumbai Suburban, Maharashtra

    @JioCare MR0000YUMB03 - Interaction no. Conveyed me to resolve this issue by 4.18Pm of whole society which is almost 5hrs. Is this kind of downtime and services we switched to @reliancejio fibre with paid upfront postpaid payment ..better you proces complete refund & disconnect

  • jgandhig
    Jimit Gandhi (@jgandhig) reported from Mumbai Suburban, Maharashtra

    @JioCare Again today @reliancejio fibre down today from last 1hr in Mumbai. Seriously need to rethink on connection ...hope we have not choose wrong internet partner at this stage. Work is getting happered. #Jiodown

  • empakshaypatil
    Akshay Patil (@empakshaypatil) reported from Mumbai Suburban, Maharashtra

    What is this @reliancejio @JioCare jiofiber now remain down on occasional basis this is not how fiber should be working message showing it will be restored by 11:50 how i suppose to watch match then, My MTNL was slow but steady and never went down like this.

  • bhushan84090523
    bhushan Sonawane (@bhushan84090523) reported from Mumbai, Maharashtra

    @JioCare JioCare Big fraud jiofiber, I have disconnected jiofib wifi conn and router collected by jio on 25sept. no refund yet. mob 7588319406, service I'd 400126370630. initially it tool long to collect router by jio, after 8/10 calls they collected it finally. now issue withRef

  • Urav_Naik
    Urav nayak (@Urav_Naik) reported from Mumbai, Maharashtra

    Hi @reliancejio I've sim from Gujarat which stopped working now and at the moment i'm in navi mumbai i checked about five stores in last 15 days but they don't have green global sim. Can you help me to get sim delivered, i can't receive important calls from last 15 days.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • chinumontie
    Chinmay Mohanta (@chinumontie) reported

    @reliancejio 4G data is down since last 2-3 hrs in Jharsuguda, Odisha, PIN-768201. Please restore. Online classes, WFH users are affected big time.

  • Rajveer_mahala
    Rajveer Singh Mahala (@Rajveer_mahala) reported

    @JioCare Why not you support here ? I don't have alternate number

  • gargeys
    Sameer Gargey (@gargeys) reported

    @Atheist_Krishna @airtelbroad @JioCare #Jiofiber once they take money from you in the name of deposit then you have to chase them for refund even after surrendering the connection. Customer care is hope less. They just postpone engineer visit. You ask for new connection they will be at your door step next day

  • raovikashpranav
    Pranav (@raovikashpranav) reported

    @reliancejio @JioCare Same problem again from last 3 days. @TRAI #Jio #reliancejio

  • RajeshSukhyani
    R@j€$H (@RajeshSukhyani) reported

    @JioCare i am using before vodafone but because of we have port facilities so i port my number in jio but i think i have to port my jio number now to other network

  • callmetiwariji
    Shivansh Tiwari (@callmetiwariji) reported

    @JioCare Last time i did all the thing as suggested and then customer care asked to perform the steps which i was unable to perform but let it be , just wanna know that how i can be solved cuz most players are experiencing bad ping.

  • vigyajindal
    vigya Jindal (@vigyajindal) reported

    @reliancejio worst internet service even in postpaid

  • Pady44153934
    Pradeep navale (@Pady44153934) reported

    @JioCare @reliancejio I am not getting any proper solution from JIO. My problem r still open. Such a pathetic service by JIO. @TRAI I done online payment & they r not issuing payment receipt.

  • Mustaki84443411
    Mustakim Shaikh (@Mustaki84443411) reported

    @reliancejio Hey ser in our area jio internet speed is very slow i request that plz solve the issue as soon as possible

  • gauravmehta00
    Gaurav Mehta (@gauravmehta00) reported

    This is so irritating. Your network are very frustrating. What are you guys doing. You don't want to switch me to other network... Do you? @reliancejio @JioCare