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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Mumbai Suburban, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Apr 15, 8:51 PM GMT+5:30.
  • 60% Internet (60%)
  • 18% Phone (18%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% E-mail (3%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 17: Problems at Reliance Jio

Reliance Jio is having issues since 06:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Airoli, Mumbai, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Airoli Phone 2 days ago
Mumbai Phone 4 days ago
Mumbai Internet 4 days ago
Mumbai Internet 4 days ago
Mumbai Suburban E-mail 4 days ago
Mumbai Internet 4 days ago

Nearby cities with recent reports

Mumbai

6 recent signals

4 days ago
Airoli

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra

    @JioCare bas service My welcome offer not received I am not using 5g unlimited data With postpaid number My plan 399 9309855763

  • KBrochwala
    Kaushal Broachwala (@KBrochwala) reported from Mumbai Suburban, Maharashtra

    @JioCare, @JioChat Jio down in goregaon east since yesterday night. Kindly resolve ASAP.

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare Not able to watch IPL and Sony channels since 5 days,no service from Jiofiber, shocking state of affairs

  • navinjk11
    nj (@navinjk11) reported from Mumbai, Maharashtra

    @JioCare @reliancejio No response yet to my requests 3rd in the day why so slow ?

  • ManishaNanavaty
    manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra

    @JioCare And once again the wifi has been down since last evening 9pm and not working yet after 12 hrs. Pls escalate this complaint. I don't want ur standard reply.

  • WhistleBlower_H
    Whistleblower-सिटी बजाओ📢 (@WhistleBlower_H) reported from Yashodham, Maharashtra

    Jio 5g Service Net...Hahahaha. It seems to run at a speed of 2G. 5G Internet service is still not available in cities like Mumbai Metropolitan. Ambani company is fooling all Indians. @reliancejio @JioCare @TRAI

  • vrochlani
    Vishal H Rochlani (@vrochlani) reported from Yashodham, Maharashtra

    @JioCare Its surprising to note that we can't have access to older invoice.Which company is doing that only yours? Was not able to access the Invoice of Sept'22. Kindly be customer friendly in your support. Does your acc also deletes it after 180 days, then y not access to clients.

  • BiswasNirmalya
    Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra

    @ParikshitK_ @JioCare Facing this issue since the last few days

  • SmileAwayyy
    Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra

    @reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response

  • UD_SHAH79
    UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra

    @JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks

  • praachinh
    praachi (@praachinh) reported from Mumbai Suburban, Maharashtra

    @reliancejio @DoT_India @TRAI Jio has been unnecessarily charging me for Netflix subscription which i have deactivated in Sept 2022.When i called the customer care services they said charges are correct and nothing can be done.I request the telecom authorities to help me in this

  • sheldondsouza38
    Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra

    @airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @JioFanClub @reliancejio I have raised an issue and complaint number was given , without anyone visiting the complaint is closed and I’ve got an sms saying problem resolved. How on earth is it possible to check hardware from the backend pathetic service I must say

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare one thing is for sure will never port to @reliancejio as their executive couldn't call in more than 5 days. It's their 5g service

  • vinodpbakliwal
    vinod bakliwal (@vinodpbakliwal) reported from Yashodham, Maharashtra

    @JioCare hi i am jiofiber user i want to pause my connection as i will not be in the town for more than 2 months. Please help me

  • SujeetY9213
    Sujeet Yadav (@SujeetY9213) reported from Yashodham, Maharashtra

    @JioCare jio mobile network not getting from 2dys...

  • dhi_ashu
    Ramdoot Ashu (@dhi_ashu) reported from Yashodham, Maharashtra

    Hey @JioCare I am facing internet related issue from a couple of days contact the customer care but not got any response pls solve the issue @reliancejio

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra

    @reliancejio jio fiber isn’t working properly in Kopar Khairne. Please fix asap

  • mathewmantony
    मॅथ्यू अँटनी|Mathew Antony|മാത്യു ആന്റണി (@mathewmantony) reported from Mumbai Suburban, Maharashtra

    It's been 2 days @reliancejio internet services is down in Bandra.Apart from the consistency in giving SMS updates that service is not restored,there is no uptime. Will they also give billing reduction to all the subscribers.All are saying that no human interface at all.

  • starchaitnya
    Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra

    Hello @JioCare r u seriously care your customer

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Makvanajay60996
    Jaydip Makvana (@Makvanajay60996) reported

    @JioCare If it was a 1-time offer, WHY did your official WhatsApp send a link for "Rs.707 for 60 days validity" & accept my money? You can't take payment for 60 days & then deny the service. Adjust this bill for 60 days, or REFUND my Rs.707 immediately!

  • Mrsaurabh03
    Saurabh Kumar (@Mrsaurabh03) reported

    @JioCare Same problem No response from jio service THE WROST Service and Experience #jio #jioservisec #jiocare

  • MintuGh33264335
    Mintu Ghosh (@MintuGh33264335) reported

    @JioCare This clearly shows a complete lack of accountability, confidence, and commitment from your team towards resolving customer issues. Instead of fixing the problem, your staff is advising customers to leave — which is shocking and reflects very poorly on your service standards.

  • ShivapaK
    Shivapa Kalloli (@ShivapaK) reported

    @JioCare why the scheduled engineer did not happen? Jio fiber is not working? Can look into the matter on priority basis.

  • Matrix_Milo2021
    Madhav R. Krishna (@Matrix_Milo2021) reported

    @JioCare Please cancel my airfiber services Reason-i have shifted to Airtel Fiber in my area i dont need this airfiber it lags a lot from December 2025 to till this date

  • aqeel35597
    Fahad Aqeel (@aqeel35597) reported

    @JioCare These are the same promises happening from last 2 month still not team no solution no action

  • pborar
    Piyush Borar (@pborar) reported

    @JioCare @JioCare still no resolution @reliancejio #jiofiber

  • taysversion0
    kii (@taysversion0) reported

    @reliancejio wanted to complain about slow internet speed but when I went online my jio speed was so slow it didn't load. Your customer care dial up is useless

  • svijayiyer
    Vijayakumar Suryanarayanan (@svijayiyer) reported

    @jio_fiber - there is no internet connection. Due to my previous complaints am unable to talk to tech support team. Unplanned downtime put the official work in jeopardy. Can someone attend and resolve at the earliest? @reliancejio @JioCare #broadbandissue #nointernet

  • vivek27290
    vivek singh (@vivek27290) reported

    @reliancejio Bad service provider