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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 4 outage signals in the last 24 hours around Mumbai Suburban, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 19, 11:41 PM GMT+5:30.
  • 60% Internet (60%)
  • 19% Wi-fi (19%)
  • 13% Total Blackout (13%)
  • 4% Phone (4%)
  • 2% TV (2%)
  • 1% E-mail (1%)

The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 19: Problems at Reliance Jio

Reliance Jio is having issues since 10:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, Airoli, and Thāne.

CityProblem TypeReport Time
Mumbai TV 4 hours ago
Mumbai Internet 5 hours ago
Mumbai Internet 10 hours ago
Mumbai Internet 15 hours ago
Mumbai Phone 2 days ago
Mumbai Wi-fi 2 days ago

Nearby cities with recent reports

Mumbai

15 recent signals

4 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • vsy135
    Vinod Yadav (@vsy135) reported from Mumbai Suburban, Maharashtra

    Pathetic service from @JioCare . Went to kanjur jio office (near huma cinema) to get my father's sim changed as existing one was corrupted. Everyone in that lane had electricity except jio store. Jio representative said "meter had been cut down as electricity bill is not paid"

  • iPoonamRalh
    Poonam Ralh (@iPoonamRalh) reported from Mumbai Suburban, Maharashtra

    @Airtel_Presence I mistakenly recharged my number for 666 but i never got it coz I have ported my number to @JioCare . Can you pls look into this. Recharge did via @Paytm

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare The day from i port the call.. there is really have some issue. why we are telling you because we are suffering inspite of high charge amount you are not providing single rupee network.. just fed up your service which is not available check my history how many times it's get miss

  • vinodpbakliwal
    vinod bakliwal (@vinodpbakliwal) reported from Yashodham, Maharashtra

    @JioCare hi i am jiofiber user i want to pause my connection as i will not be in the town for more than 2 months. Please help me

  • nikhilRC
    nikhilRC (@nikhilRC) reported from Yashodham, Maharashtra

    @JioCare @reliancejio I own a jio fiber conctn, last date to pay bill was 10 April, today mor I see the servics are suspendd. There can b sme issue, may b sme family emergncy tht someone was not able 2 pay the bill, wht is the logic in suspendng service in 2 days post due date

  • gunjankhatrii
    gunjan khatri (@gunjankhatrii) reported from Mahape, Maharashtra

    @reliancejio @JioCare @_MukeshAmbani I am trying to order jio fiber box from last 15 days raised ticket also but i am told no stocks ..wanted to know if I can get the fiber setop box ..as never tght this item also will have shortage

  • SmileAwayyy
    Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra

    @reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response

  • ArnabKantiGhosh
    Arnab Kanti Ghosh (@ArnabKantiGhosh) reported from Yashodham, Maharashtra

    I have a #jiofiber broadband. But I think the router is bad. Beacause the 5Ghz band is good the whole flat but the 2.4Ghz band is only available when I stand infront of the router. Also no response from the local team. This much bad service is not expected from @reliancejio.

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra

    @reliancejio jio fiber isn’t working properly in Kopar Khairne. Please fix asap

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @cankkasera @JioCare @reliancejio Hi I have face call and network both issue... I have just recently port the network candle is only ,1 available. Despite following up no improvement... जियो मैने क्यों लियो... Abhi Aisa lag raha he

  • mehak_kala
    Mehak Kala (@mehak_kala) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio @JioFiberChennai When v need the connection then why it takes only half a day. Horrible sales team especially Hemant Singh frm Thane branch +919321003391 Need dis sorted asap

  • LiveFromALounge
    Ajay Awtaney (@LiveFromALounge) reported from Mumbai Suburban, Maharashtra

    @JioCare when does the service on my postpaid phone resume? Its been 2 months approx and the bills are all@paid (you have a mandate for auto debit). Shall I port the number away?

  • UD_SHAH79
    UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra

    @JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks

  • ManishaNanavaty
    manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra

    @JioCare Pls share the number of the area division city level supervisors. This is not done. Every two days the network is down and we keep bearing with it. What quality of service is this??? @TimesNow

  • VikasShaw16
    Vikas Shaw (@VikasShaw16) reported from Mumbai Suburban, Maharashtra

    May I know any genuine contact person number I want to install mobile network tower in Mumbai on my rooftop @reliancejio @airtelindia @VodafoneGroup

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @reliancejio @JioCare it's frustrating time, taking twice the recharge but not given one single improvement in the jio... Everyday we are facing issue! I am not expecting such delay in service from Jio.. the more we raise whistle blow the more you are ignoring us big shame...

  • shreyplaysYT
    LFO Shrey Plays (@shreyplaysYT) reported from Mumbai Suburban, Maharashtra

    What is it with @reliancejio @PlayApex ping problems. Every alternate game the ping is at above 200ms. So annoying nd irritating.

  • shuks1986
    ajay (@shuks1986) reported from Yashodham, Maharashtra

    @JioCare @TRAI having problems in voice call Too much disturbance with jio network i just got back to jio from Airtel but same problem with the same number

  • Iamnareshp25
    Naresh Pawar (@Iamnareshp25) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare Pathetic experience facing from last more than 15 days about network issue. Also make complaint no response. Same calling today costomer supporter hold me for senior assistant then disconnected even not connecting me proper. #Shame

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare Not able to watch IPL and Sony channels since 5 days,no service from Jiofiber, shocking state of affairs

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • aggarwal_aviral
    Aviral Aggarwal (@aggarwal_aviral) reported

    @JioCare @reliancejio THIS IS EXTREME LOWEST LEVEL OF CUSTOMER SUPPORT THAT I CAN EXPECT FROM A COMPANY WITH NO SUPPORT AND no DM Replyyy

  • RaghavChandak14
    Raghav Chandak (@RaghavChandak14) reported

    Fed up from service of company No help from customer care Neither they are assigning engineer nor they are refunding my money No help @reliancejio @JioCare

  • AntiDarkPattern
    J C (@AntiDarkPattern) reported

    @TRAI Why don't YOU block it? You are the REGULATOR!! SO REGULATE. CHECK WITH @JioCare @reliancejio on how many spam calls complaints they've CLOSED WITHOUT RESOLUTION/SILLY EXCUSES. DIG DEEP. DO YOUR EFFING JOB INSTEAD OF TWEETING.

  • dShrinidhii
    Shrinidhi (@dShrinidhii) reported

    @JioCare Not resolved yet. What do you want me to do now? Continue paying you without internet service? @airtelindia look at how pathetic your competitor's service is. Use this to advertise against @JioCare .

  • Rideep2
    Rideep (@Rideep2) reported

    @jio_fiber @JioCare @TRAI continuously facing issue in my jio airfiber connection with slow internet connection . What Is the reason to get a jio airfiber if network is not stable. Your app is not accepting any complaints not your call center responding as t auto disconnect.

  • Royalnaresh31
    Naresh shekhawat (@Royalnaresh31) reported

    @JioCare @reliancejio I had physically submitted all required documents at Jio Store Ladnun for ownership transfer of mobile number 7665668953. The store is around 50 km away from my location, but till now no update or response has been received.Kindly check and resolve issue

  • DeepakS69183628
    Deepak Singh (@DeepakS69183628) reported

    @JioCare This is really disappointing. My Jio AirFiber has already been down for 3 days and still there is no confirmed visit slot available. Internet service is essential for daily work and such delays are unacceptable. Please prioritize this issue and provide a confirmed engineer visit

  • sachin_public
    Sachin Bhandwalkar (@sachin_public) reported

    If I do not receive a call and installation confirmation within today, I will cancel this order and switch to another. Order ID: N00001DC5URC SR No: SR0000364M57 Need immediate action. @JioCare @reliancejio #fake #frud

  • ShaunKumar9
    Sanu Kr (@ShaunKumar9) reported

    @JioCare @TRAI No reply and solution till date.

  • AnujKumarS81706
    Anuj Kumar (@AnujKumarS81706) reported

    @Lakshya448 @JioCare @JioCare Please take care of your customer