Reliance Jio outages and service status in Mumbai Suburban, Maharashtra
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 29 outage signals in the last 24 hours around Mumbai Suburban, including 29 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 12, 11:12 PM GMT+5:30.
- Internet (62%)
- Wi-fi (13%)
- Total Blackout (11%)
- Phone (10%)
- E-mail (2%)
- TV (2%)
The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai Suburban, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 12: Problems at Reliance Jio
Reliance Jio is having issues since 06:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai Suburban, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, and Mumbai Suburban.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Wi-fi | 42 minutes ago |
|
Mumbai
|
Internet | 1 hour ago |
|
Mumbai
|
Internet | 2 hours ago |
|
Mumbai
|
Total Blackout | 2 hours ago |
|
Mumbai
|
Phone | 2 hours ago |
|
Mumbai
|
Internet | 2 hours ago |
Nearby cities with recent reports
78 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:
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I am Pankaj (@impankajengg) reported from Mumbai Suburban, Maharashtra@JioCare I am unable to see Twitter feeds, unable to make whatsapp voice and video calls with jio data from my new phone (1+10T). What's the solution?
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Pankaj K (@pankajcyberr) reported from Mumbai, MaharashtraInternet not working but green light is there on fiber box. @JioCare How many times will I get internet interruption? Will you refund the amount for downtime?
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Nidhaye Phand (@nidhayephand) reported from Yashodham, Maharashtra@JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!
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nj (@navinjk11) reported from Mumbai, Maharashtra@JioCare @reliancejio No response yet to my requests 3rd in the day why so slow ?
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Manav Kejriwal (@KejriwalManav) reported from Mumbai, Maharashtra@JioCare Saket CHS, Santacruz West. JioFibre not working since 3 days. Everyday the technician is promising to resolve the next day, but no resolution. Unexpected from Jio. Please assist immediately. Mumbai 400054.
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Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra@JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio
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Deepak ojha (@Deepako53618528) reported from Yashodham, Maharashtra@JioFiberVoice @reliancejio @JioCare The service is good but facing issues with the internet it gets down for 4- 5 hrs from last 15 to 20 days no support has been provided The app also doesn't resolve the issue. Worst customer support and issue resolve
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Vishal H Rochlani (@vrochlani) reported from Yashodham, Maharashtra@JioCare Its surprising to note that we can't have access to older invoice.Which company is doing that only yours? Was not able to access the Invoice of Sept'22. Kindly be customer friendly in your support. Does your acc also deletes it after 180 days, then y not access to clients.
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PRANOY CHAUAAN (@PRANOY_CHAUAAN) reported from Mumbai Suburban, Maharashtra@SardarSomdeep @JioCare @Airtel_Presence God Knows now what and when would jio commercially start 5G for everyone - my phone model on the other hand supports more bands then required like Millimetre Wave , which would never connect coz they use MM WAVE to interlink towers
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Suhit Jain (@SuhitJain3) reported from Mumbai Suburban, MaharashtraWorst network jio is having now a days totally 0 % network they providing 4-5 times i had called to customer care but they didn't solve my problem lazy *** @JioCare @reliancejio
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@JioCare @reliancejio your Sigma quality will never come.. such a degrade service daily i am facing despite several complaints you are just operating ur AI and phone technology i think u don't have enough tower and service engineer please close my service it's done now
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Naresh Pawar (@Iamnareshp25) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare Pathetic experience facing from last more than 15 days about network issue. Also make complaint no response. Same calling today costomer supporter hold me for senior assistant then disconnected even not connecting me proper. #Shame
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SARFRAZ ANSARI (@sarfrazansarii) reported from Mumbai Suburban, MaharashtraHii @JioCare My Phone Is 5G My Jio Sim Is 5g But it not showing 5g Please Help me
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Kaushal (@kaush31886) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio this is happening second time. Suddenly internet and router stop working. And the best part is JIO service person will attend my request on 15th march? Seriously ? Soo fast ? dominance is dangerous in market ..its true. @HathwayBrdband was better. 😔
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vinod bakliwal (@vinodpbakliwal) reported from Yashodham, Maharashtra@JioCare hi i am jiofiber user i want to pause my connection as i will not be in the town for more than 2 months. Please help me
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Anil (@Alwaysanil_) reported from Mumbai Suburban, MaharashtraMy earlier request for engineer was for 5-6 pm slot 4 feb Since due to Some issue from jio application they didn't consider that SR, Please take a note of new SRN SR00001HEDMK I am having my lecture at 7 pm @_MukeshAmbani @JioCare @reliancejio
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Ashwini Pawar (@theonlyashwini) reported from Yashodham, MaharashtraWhy struggle to discontinue a number which is not in use ??? @reliancejio @JioCare tired of calling customer service, chatting from the app, visiting gallery!
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Shashikant Pandey #CRPF (@CAMANDO007) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Do we have any network issue at Vakola Datta Mandir Dmello Comp. Last few days network and calling capacity of Jio getting worst. Could you pleas make some alternate arrangements or let know to port out if you not able to provide solutions.
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Vinod Yadav (@vsy135) reported from Mumbai Suburban, MaharashtraPathetic service from @JioCare . Went to kanjur jio office (near huma cinema) to get my father's sim changed as existing one was corrupted. Everyone in that lane had electricity except jio store. Jio representative said "meter had been cut down as electricity bill is not paid"
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Sangeeta Mehra 🇮🇳 (@DrSangeetaaM) reported@JioCare no network. This I'm. Sending after connecting to a friend's wi-fi.
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Ashish Prashar (@ashishprshr) reportedHi, My Jiofibre connectivity is down for last 3 days. Your team is scheduling appointment and then rescheduling it on their own without consulting me. And then never showing up on the rescheduled time also. I want a resolution or I am switching to other network. @JioCare
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Mulesh Vedant (@muleshvedant) reported@JioCare Jio fibre down since Thursday. I stay in Mulund west, near Mehul talkies. #mulund_info #mumbaimatterz is it only me or are there more?
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Nikhil Patwardhan🇮🇳 (@nickspatwardhan) reported@reliancejio @jio_fiber @JioCare Pathetic service of Jio Fiber in Vile Parle East Mumbai area. Fiber is down frequently and it takes ages to restore. Customer care gives stereo type answers and ground handlers, technicians doesn't answer calls. Reply urgently
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Aditya Shah (@shah3105) reported@JioCare @JioCare Are you sure you will do something about the issue?
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RAHUL KUMAR (@RAHUL82588918) reportedToday is my 1st day of recharge to jio network.... Even after sometime many complaint about bad network internet in my location,they weren't interested to resolve the issue.beside that I am recharging it for my mom & dad where shall I go,do I switch to Airtel @reliancejio
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Mohd Ziya Khan (@mohd_ziya_khan) reportedHey @JioCare and @reliancejio, Congratulations! 🐢 You've won the race against a turtle—your internet is somehow even slower. The connection is so poor that even YouTube can't play without buffering every few seconds.
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TATHAGATA KONAR (@TATHAGATAKONAR) reported@JioCare Please tell me how can I cancel this order ? I can’t delay my work further because of your company’s unprofessional work. Cancel the order and refund me !!!
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The Real Chowkidar (@LetIndiaBeIndia) reported@JioCare I ordered a jio sim on 6/07/2025, I still didn't receive my sim, I called many times to jio support they didn't help , I also raised a complaint but they didn't resolve my issue. I request you to look into the matter and solve
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kenxoTom (@nageshwarnath89) reported@JioCare My Internet is not working since 5th July and I have raised multiple complaints. The request SR0002MBYGO was closed without any resolution and I had to raise new Request ID: SR00003AWJ9R. Still no resolution. This is so frustrating, last month also it happened. I am.paying bills