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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Mumbai Suburban, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 15, 8:05 PM GMT+5:30.
  • 61% Internet (61%)
  • 12% Wi-fi (12%)
  • 12% Phone (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 2% TV (2%)

The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 15: Problems at Reliance Jio

Reliance Jio is having issues since 02:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, and Mumbai Suburban.

CityProblem TypeReport Time
Mumbai Internet 31 minutes ago
Mumbai Phone 1 day ago
Mumbai Phone 1 day ago
Mumbai Total Blackout 1 day ago
Mumbai Total Blackout 1 day ago
Mumbai Internet 1 day ago

Nearby cities with recent reports

Mumbai

62 recent signals

31 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • sandandstories
    its me PANKAJ (@sandandstories) reported from Yashodham, Maharashtra

    I always wonder why people don’t make @reliancejio there first number. It got the answer. It’s a task to get through a real person on the customer care, first they will give you gyaan on what all are included in your plan and then no option to talk to a real person @JioCare

  • snair700
    Sethu Nair (@snair700) reported from Mumbai Suburban, Maharashtra

    @JioCare What a ****** network. When your recharge expires all network go slow specially the data network.

  • satishtiwari81
    satish tiwari (@satishtiwari81) reported from Mumbai Suburban, Maharashtra

    @reliancejio @RelianceEnt @reliancegroup kindly take notice that jio fibre team had assured us free connection to society.but after 2 month of service started.there is no response from team .feeling cheated from jio fibre .from Satish tiwari veermahal chs lalbaug 9820464853

  • SujeetY9213
    Sujeet Yadav (@SujeetY9213) reported from Yashodham, Maharashtra

    @JioCare jio mobile network not getting from 2dys...

  • SmileAwayyy
    Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra

    @reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response

  • hspratik
    Pratik HS Shah (@hspratik) reported from Yashodham, Maharashtra

    @JioCare @JioFiberVoice @reliancejio horrible experience ever while installation of jio fiber, they were sugar coated sweet talkers while taking selling plans & equally unpleasant experience while installation. Please update about cancellation & refund process of order

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Mumbai Suburban, Maharashtra

    @JioCare bad network Network is not working Service is bad

  • vinodpbakliwal
    vinod bakliwal (@vinodpbakliwal) reported from Yashodham, Maharashtra

    @JioCare hi i am jiofiber user i want to pause my connection as i will not be in the town for more than 2 months. Please help me

  • UD_SHAH79
    UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra

    @JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks

  • ChemburChapters
    Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra

    @JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare No one has called me no technician has visited and issue is resolved wow you guys are amazing all companies should learn this skill from you without calling/visiting customer and addressing their concerns to resolve issues!

  • psychedelic604
    Vin (@psychedelic604) reported from Yashodham, Maharashtra

    @JioCare why had the jio network suddenly become so back. Browsing on the phone has become a task.

  • carlessguy
    Karan G 🇮🇳 (@carlessguy) reported from Mahape, Maharashtra

    @JioCare i need to reboot again and again to use jio 5g. Where as others are able to use it without any issues.

  • BiswasNirmalya
    Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra

    @JioCare is there some issue with vowifi in jiofiber? Please clarify! Or is it related to jio sim?

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare tv channels on Jiofiber giving trouble,at times some channels disappear,my plan is 150 Mbps,stb needs to be checked

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra

    @JioCare In my jio fiber plan,of Rs 999,I am getting a speed of 31 and 25 ,when it is supposed to be 150 or whereabouts, what is the reason for slow speed ? Please check

  • Deepako53618528
    Deepak ojha (@Deepako53618528) reported from Yashodham, Maharashtra

    @JioFiberVoice @reliancejio @JioCare The service is good but facing issues with the internet it gets down for 4- 5 hrs from last 15 to 20 days no support has been provided The app also doesn't resolve the issue. Worst customer support and issue resolve

  • AnimeshK11
    Animesh Sunita Dada (@AnimeshK11) reported from Ghātkopar, Maharashtra

    @JioCare Mumbai 400086 Ghatkopar Nityanand Nagar Full areas Bad Jio network 😡😡😡 fully harassment.... Shame on you jio @reliancejio

  • WhistleBlower_H
    Whistleblower-सिटी बजाओ📢 (@WhistleBlower_H) reported from Yashodham, Maharashtra

    Jio 5g Service Net...Hahahaha. It seems to run at a speed of 2G. 5G Internet service is still not available in cities like Mumbai Metropolitan. Ambani company is fooling all Indians. @reliancejio @JioCare @TRAI

  • sarfrazansarii
    SARFRAZ ANSARI (@sarfrazansarii) reported from Mumbai Suburban, Maharashtra

    Hii @JioCare My Phone Is 5G My Jio Sim Is 5g But it not showing 5g Please Help me

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • TAILORDEVANG1
    Devang Tailor (@TAILORDEVANG1) reported

    @JioCare I have already been without internet for several days while still being charged. Please arrange the engineer visit immediately and resolve this issue by Tommorow afternoon instead of sending automated responses. I will wait until tomorrow afternoon. (3/4)

  • santoshjenadon
    Santosh Jena (@santoshjenadon) reported

    @JioCare @JIOAIRFIBERIN @reliancejio As kyc was done since 6 days and I am not getting any response from the local jio agents to install jio airfiber. NO0001EJFBHQ. This a blinder and pathetic service and these guys took full money at the time of kyc and you don't hv any option.

  • aryany05
    Aryan Yadav (@aryany05) reported

    @JioCare @reliancejio For almost 3 weeks, I've had no internet access, severely affecting my studies/work and daily life. I'm paying for a service I haven't been able to use, yet all I receive are repeated assurances instead of an actual resolution.

  • sardar_prasanta
    Prasanta Sardar (@sardar_prasanta) reported

    @reliancejio @JioCare @mukeshambani566 My Jio connection is not working, and the app is showing the complaint visit for tomorrow. Today is the 2nd semi-final, I need the issue resolved immediately. Please arrange an urgent resolution at the earliest. #Jio #JioCare #InternetDown .

  • basantarajbeer1
    basantarajbeero (@basantarajbeer1) reported

    @JioCare @reliancejio Please activate my port sim yo jio this is my emergency no please do help us

  • itzzash_
    Ashwani Singh (@itzzash_) reported

    (POST 2/3) @JioCare paid 100% in advance, yet I'm not getting the service I paid for. Every time I contact support, I'm asked to file another complaint, even though I've already done it 4–6 times. Why should customers keep repeating the same process?

  • aryany05
    Aryan Yadav (@aryany05) reported

    Dear @JioCare @reliancejio, My Jio AirFiber has been completely non-functional since 25 June 2026. Despite repeated complaints and follow-ups, there is still no resolution. Request ID: SR000039D1BF

  • mayank_mundada
    Dr. Mayank Mundada (@mayank_mundada) reported

    @JioCare I paid for a 12-month prepaid plan in good faith, yet I am being denied the unused validity because of a process your representative instructed me to follow. A customer should not suffer a financial loss due to incorrect guidance provided by Jio’s own representative.

  • me_Tuluve
    Muthuraj Tulunad (@me_Tuluve) reported

    @JioCare I don't need any help, I've seen your help before. Check history, how many times you get call, message and tweets from me. I'm a fool to stay with jio while everyone was swaping their sim, now is the time.

  • itz__me__anuj15
    Anuj (@itz__me__anuj15) reported

    @JioCare @jio_fiber Dear Team, we got scammed by one your employee who supposed to put jio fiber, Money has been deducted from my account. Order Number: NO0001EHYJ12. requesting support asap.