Reliance Jio outages and service status in Mumbai Suburban, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 14 outage signals in the last 24 hours around Mumbai Suburban, including 14 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 7, 2:13 AM GMT+5:30.
- Internet (65%)
- Wi-fi (15%)
- Total Blackout (8%)
- Phone (8%)
- E-mail (2%)
- TV (1%)
The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai Suburban, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 7: Problems at Reliance Jio
Reliance Jio is having issues since 05:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai Suburban, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, and Mumbai Suburban.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Phone | 4 hours ago |
|
Mumbai
|
Internet | 7 hours ago |
|
Mumbai
|
Internet | 8 hours ago |
|
Mumbai
|
Internet | 9 hours ago |
|
Mumbai
|
Internet | 9 hours ago |
|
Mumbai
|
Phone | 10 hours ago |
Nearby cities with recent reports
Community Discussion
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Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:
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Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, MaharashtraHow should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio
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Vin (@psychedelic604) reported from Mumbai Suburban, Maharashtra@JioCare need help with jio fiber connection. SSID is not showing up and calling your customer care is no help either. Kindly help
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gunjan khatri (@gunjankhatrii) reported from Mahape, Maharashtra@reliancejio @JioCare @_MukeshAmbani I am trying to order jio fiber box from last 15 days raised ticket also but i am told no stocks ..wanted to know if I can get the fiber setop box ..as never tght this item also will have shortage
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Whistleblower-सिटी बजाओ📢 (@WhistleBlower_H) reported from Yashodham, MaharashtraJio 5g Service Net...Hahahaha. It seems to run at a speed of 2G. 5G Internet service is still not available in cities like Mumbai Metropolitan. Ambani company is fooling all Indians. @reliancejio @JioCare @TRAI
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare @JioFanClub @reliancejio I have raised an issue and complaint number was given , without anyone visiting the complaint is closed and I’ve got an sms saying problem resolved. How on earth is it possible to check hardware from the backend pathetic service I must say
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare now it's finish.. let's disconnect!! Network is the soul of Mobile device now a days i am carrying body without soul... poor network, poor service 😔 unsatisfied!!
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Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra@reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response
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Pankaj K (@pankajcyberr) reported from Mumbai, MaharashtraInternet not working but green light is there on fiber box. @JioCare How many times will I get internet interruption? Will you refund the amount for downtime?
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Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra@JioCare Everytime I am given this same vague replies and no concrete resolution. Huge mistake that I ported out from Airtel to Jio for such sub standard network and more so for such pathetic service experience as no one in Jio ever listens. Such arrogance
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Anil (@Alwaysanil_) reported from Mumbai Suburban, MaharashtraMy earlier request for engineer was for 5-6 pm slot 4 feb Since due to Some issue from jio application they didn't consider that SR, Please take a note of new SRN SR00001HEDMK I am having my lecture at 7 pm @_MukeshAmbani @JioCare @reliancejio
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LFO Shrey Plays (@shreyplaysYT) reported from Mumbai Suburban, MaharashtraWhat is it with @reliancejio @PlayApex ping problems. Every alternate game the ping is at above 200ms. So annoying nd irritating.
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Indian (@Ankit28789794) reported from Yashodham, Maharashtra@reliancejio @JioCare @JioSaavn Feedback: caller tunes sound quality is very very poor, users loves to set up their loved tune but caller tune sound quality is super poor than the actual sound. It is disappointing, please see if you can improve in that section. Thanks
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Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra@JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....
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मॅथ्यू अँटनी|Mathew Antony|മാത്യു ആന്റണി (@mathewmantony) reported from Mumbai Suburban, MaharashtraIt's been 2 days @reliancejio internet services is down in Bandra.Apart from the consistency in giving SMS updates that service is not restored,there is no uptime. Will they also give billing reduction to all the subscribers.All are saying that no human interface at all.
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare Keep on working you have time till 31st Dec 2023 to call a customer who wanted to port in JIO and this is what @reliancejio calls 5G service
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Anurag Tiwari (@anurag11820) reported from Thāne, Maharashtra@reliancejio Jiotrue5G is not working on 5G phone Realme 10pro+ 5G But Airtel 5G @airtelindia is working
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Dr. Ashish S. Hattangdi (Ph.D) (@ashishhattangdi) reported from Yashodham, Maharashtra@JioCare i wanted to Port our family numbers from prepaid to postpaid family plan. No response from website etc. Pls help
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SARFRAZ ANSARI (@sarfrazansarii) reported from Mumbai Suburban, MaharashtraHii @JioCare My Phone Is 5G My Jio Sim Is 5g But it not showing 5g Please Help me
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PRANOY CHAUAAN (@PRANOY_CHAUAAN) reported from Mumbai Suburban, Maharashtra@SardarSomdeep @JioCare @Airtel_Presence God Knows now what and when would jio commercially start 5G for everyone - my phone model on the other hand supports more bands then required like Millimetre Wave , which would never connect coz they use MM WAVE to interlink towers
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Pratik HS Shah (@hspratik) reported from Yashodham, Maharashtra@JioCare @JioFiberVoice @reliancejio horrible experience ever while installation of jio fiber, they were sugar coated sweet talkers while taking selling plans & equally unpleasant experience while installation. Please update about cancellation & refund process of order
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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RAJESH (@w_rajesh) reported@JioCare Hi @JioCare This is unacceptable. I am paying for a 30 Mbps JioFiber plan but getting barely 1 Mbps speed. Unable to work or even watch TV. Repeated disruptions with no resolution. Why am I paying for a service that doesn’t deliver? Please fix this urgently.
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jagruk nagrik (@jagruknagrik237) reported@JioCare Still no network, in virar west gokul township,
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Aditya Bikram Das (@AdityaBikram17) reportedVery disappointed with JioFiber service. My installation request was placed on 1 July, and even after 6 days, no one has come for the installation. Please arrange it as soon as possible. @JioCare #JioFiber
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Wealth Engineer (@FI_Anonym) reportedTariffs keep going up, but the network quality seems to be moving in the opposite direction. Over the past few weeks, I've been experiencing frequent call drops and poor internet connectivity on both Jio and Airtel. Friends and family have reported similar experiences too. @JioCare @Airtel_Presence, is there an ongoing infrastructure issue affecting mobile services? Or is investment currently more focused on broadband expansion than mobile network improvements? Curious to know if others are experiencing the same. 🤔
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Ankit Barmola (@ankitbarmola_01) reported@JioCare This is extremely frustrating and it is causing extreme inconvenience. How can the problem keep happening even after 2 visits which I had to BEG for!? @JioCare
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ajaycatt (@ajaycatt07) reported@JioCare @reliancejio @ril_foundation After the issue was resolved on 22 June 2026, the internet worked properly only for a few days. Unfortunately, the same connectivity issue started again from 26 June 2026. I have raised multiple service requests since then, but there has been no proper resolution. (5/16)
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WARR1OR_X 😈 (@JamesBond_124) reported@IndianTechGuide @JioCare *** off I'm porting my sim to other network, it's been 3 weeks since I'm getting extremely slow speed at my home earlier it was better 😤
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Anurag Jain 🇮🇳 (@anuragjain12) reported@JioCare I have sent the details, can you commit by when can you resolve the issue since it's already 12hrs of no wifi.
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Akash Uma Chauhan (@AkashUma0007) reportedPaid for 4G/5G, getting 2G performance. @JioCare @reliancejio network in Rajasthan is officially dead. Drop calls every 2 mins & internet won't even load a webpage. Customer care keeps crying about "high user density". Stop selling SIMs if you can't provide basic network!#jiodown
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Dheeraj Vyas (@Dheeraj_vyas9) reportedI decided to switch from Airtel to Jio because I always have bad network with Airtel. I still have an 80-day plan, but I chose Jio and raised a port request on June 28th. It's been 10 days, no response, and they charged me 99 rupees @JioCare. Is that how you care for customers?