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Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Mumbai Suburban, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Jul 16, 1:49 PM GMT+5:30.
  • 61% Internet (61%)
  • 13% Phone (13%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 17: Problems at Reliance Jio

Reliance Jio is having issues since 06:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, and Mumbai Suburban.

CityProblem TypeReport Time
Mumbai Internet 17 hours ago
Mumbai Total Blackout 17 hours ago
Mumbai Internet 1 day ago
Mumbai Phone 2 days ago
Mumbai Phone 3 days ago
Mumbai Total Blackout 3 days ago

Nearby cities with recent reports

Mumbai

56 recent signals

17 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra

    @JioCare jio 5g welcome offer not applied Service not good Because prepaid number 5g available But postpaid is 5g not available 😡😡😡😡😡😡😡😡

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare Inspite if registering a new complaint this afternoon at 12:30 I was been told that an engineer would visit by 3pm and it’s already 5pm but nobody here and also no communication, is this truly a 5G experience which you’ll claim??? Poor customer service

  • JagtianiShekhar
    CJ (@JagtianiShekhar) reported from Yashodham, Maharashtra

    @reliancejio @JioCare WIFi issue since yesterday and completely down since yesterday night. Please resolve immediately, thanks.

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @reliancejio @JioCare it's frustrating time, taking twice the recharge but not given one single improvement in the jio... Everyday we are facing issue! I am not expecting such delay in service from Jio.. the more we raise whistle blow the more you are ignoring us big shame...

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra

    @reliancejio jio fiber isn’t working properly in Kopar Khairne. Please fix asap

  • Iamnareshp25
    Naresh Pawar (@Iamnareshp25) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare Pathetic experience facing from last more than 15 days about network issue. Also make complaint no response. Same calling today costomer supporter hold me for senior assistant then disconnected even not connecting me proper. #Shame

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Internet not working for landline number +91-22-31811638 please help

  • ROHANGOHIL
    ROHAN GOHIL (@ROHANGOHIL) reported from Yashodham, Maharashtra

    @JioCare All the iphone user are facing the same issue please solve it as soon as possible or u guys will lose all the customers

  • modynishant
    Nishant Mody (@modynishant) reported from Mumbai Suburban, Maharashtra

    Dear @reliancejio we just bought a new jio sim and it’s showing enter network unlock code. We only have 3 attempts left. Kindly guide.

  • surensadwelkar
    Surendra Sadwelkar (@surensadwelkar) reported from Mumbai Suburban, Maharashtra

    @JioCare i have complained 2 times so far that I cannot make or receive calls sometimes, i am not able to call any emergency numbers like 100. So far my issue remains unresolved. If Jio is not able to resolve my issue i will have to port out.

  • yogesh_tadge
    Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, Maharashtra

    @JioCare need to connect to customer care

  • Alwaysanil_
    Anil (@Alwaysanil_) reported from Mumbai Suburban, Maharashtra

    my jio fiber is not working i also complained and booked for engineer service but still no response received. @JioCare @JioFibre @reliancejio

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare Even Jio fiber speed is bad after upgrading to Rs 999 plan

  • miteshsaraf78
    Mitesh Saraf (@miteshsaraf78) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare Hey when is #Mumbai getting #5G really sick of this useless currant network 😡

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @reliancejio @JioCare You only hire Telecallers, Artificial intellect, but you don't have enough tower and service engineer to check the network compatibility.. it's daily pain ! Our day start with frustration. We are planning to go in consumer court @jagograhakjago

  • Pathak67k
    Tripurari Pathak (@Pathak67k) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare your network gone crazy....i received at least 16 calls from different state including 2 calls from J&k. Everyone is saying that I called them but how ?? I am in a meeting with peoples and my mobile is on table, no one using the how can I make call ??

  • kuldeepvyaas
    Kuldeep Vyas (@kuldeepvyaas) reported from Yashodham, Maharashtra

    5G NETWORK 0% HERE. ,MUMBAI-400101 19.201716,72.865914 Please solve problem .@reliancejio @JioCare @jio

  • devarshibarot28
    Devarshi Barot (@devarshibarot28) reported from Mumbai Suburban, Maharashtra

    @JioCare I had activated and was using Jio 5G welcome offer. My plan was about to expire and I'd recharged with new one before it gets expired. After the shift to new plan my welcome offer is no longer there. Kindly help.

  • sheldondsouza38
    Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra

    @airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra

    Internet not working but green light is there on fiber box. @JioCare How many times will I get internet interruption? Will you refund the amount for downtime?

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • EQUIPOISE8321
    Suhas_S (@EQUIPOISE8321) reported

    Hey @JioHotstar what is the problem with your app to download content, horrible experience using this app that too after subscription. Improve this **** app experience and ads are killers which is making the app experience extremely horrible!! #JioHotsar @reliancejio

  • anunaytewari7
    Anunay Tewari (@anunaytewari7) reported

    @JioCare It has been over 2 working days since my consumer grievance was filed, yet there is no installation, no engineer, and no confirmed appointment. Please provide a concrete resolution instead of repeated generic responses.

  • badebhaiyyaa
    ..... (@badebhaiyyaa) reported

    @JioCare - I am not getting network in my sim from afternoon. Please look into the matter urgently as I am not able to make any calls or receive/ send messages

  • shanukh85353694
    Shanu Khan (@shanukh85353694) reported

    Hi @JioCare, #JioCare #JioCustomerSupport I've been using my Jio mobile number for over 10 years, but it was deactivated while I'm working in Jordan. It's linked to my banking and other important services. I kindly request your help in finding a way to reactivate it.

  • naresh9368
    seelam naresh (@naresh9368) reported

    @JioCare Stop sending copy-paste replies. My complaint is not about your rental plan—it's about the false assurance given by your representatives. Your team asked me to take a new connection and promised that my first payment would be refunded. You even asked me to share

  • Sha_shukla04
    SHASHANK SHUKLA (@Sha_shukla04) reported

    I don't think to work with some basic plan user @reliancejio I want to know you plans also and one more thing from now onwards it's become 15 days that net is not working so it is already a big mental and finacial loss for me .

  • gopalmca24
    gopal kumar (@gopalmca24) reported

    I have paid 2240 rs for jio airfiber but since 10 days jio can't install my wifiDear Customer, PLAN2BUILD Appointment for your JioHome connection (with Set-top box) ref Order number NO0001EI56MA is scheduled on 11-Jul-2026 between 13:00:00 - 15:00:00. @reliancejio

  • ag1964
    Ajay Banarsidass Gupta (@ag1964) reported

    @JioCare But problem. Is still unresolved

  • 2611devesh
    dev (@2611devesh) reported

    @JioCare when electricity cut the network goes down data stops working. Here at Noida sec 66/ mamura gali no 2. Last time it was happened at 22:12-13 . You can check the logs . And pls put all the network on power backup. I can share my contact you can check reg-dreg status.

  • Kuldeep14shukla
    Kuldeep (@Kuldeep14shukla) reported

    @JioCare your internet sucks 5g working at 2g speed and airfibre is dead no internet