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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 9 outage signals in the last 24 hours around Mumbai Suburban, including 9 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jun 9, 10:14 PM GMT+5:30.
  • 66% Internet (66%)
  • 17% Wi-fi (17%)
  • 8% Total Blackout (8%)
  • 6% Phone (6%)
  • 2% E-mail (2%)
  • 1% TV (1%)

The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 9: Problems at Reliance Jio

Reliance Jio is having issues since 06:30 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, Mumbai Suburban, and Airoli.

CityProblem TypeReport Time
Mumbai Wi-fi 2 hours ago
Mumbai Internet 5 hours ago
Mumbai Wi-fi 6 hours ago
Mumbai Internet 7 hours ago
Thāne Internet 7 hours ago
Mumbai Internet 9 hours ago

Nearby cities with recent reports

Mumbai

26 recent signals

2 hours ago
Thāne

1 recent signals

7 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @reliancejio @JioCare You only hire Telecallers, Artificial intellect, but you don't have enough tower and service engineer to check the network compatibility.. it's daily pain ! Our day start with frustration. We are planning to go in consumer court @jagograhakjago

  • psychedelic604
    Vin (@psychedelic604) reported from Yashodham, Maharashtra

    @JioCare why had the jio network suddenly become so back. Browsing on the phone has become a task.

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Mumbai Suburban, Maharashtra

    @JioCare bad network Network is not working Service is bad

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra

    @JioCare In my jio fiber plan,of Rs 999,I am getting a speed of 31 and 25 ,when it is supposed to be 150 or whereabouts, what is the reason for slow speed ? Please check

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare tv channels on Jiofiber giving trouble,at times some channels disappear,my plan is 150 Mbps,stb needs to be checked

  • surensadwelkar
    Surendra Sadwelkar (@surensadwelkar) reported from Mumbai Suburban, Maharashtra

    @JioCare i have complained 2 times so far that I cannot make or receive calls sometimes, i am not able to call any emergency numbers like 100. So far my issue remains unresolved. If Jio is not able to resolve my issue i will have to port out.

  • yogesh_tadge
    Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, Maharashtra

    @JioCare need to connect to customer care

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port

  • PRANOY_CHAUAAN
    PRANOY CHAUAAN (@PRANOY_CHAUAAN) reported from Mumbai Suburban, Maharashtra

    @SardarSomdeep @JioCare @Airtel_Presence God Knows now what and when would jio commercially start 5G for everyone - my phone model on the other hand supports more bands then required like Millimetre Wave , which would never connect coz they use MM WAVE to interlink towers

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare No one has called me no technician has visited and issue is resolved wow you guys are amazing all companies should learn this skill from you without calling/visiting customer and addressing their concerns to resolve issues!

  • sandandstories
    its me PANKAJ (@sandandstories) reported from Yashodham, Maharashtra

    I always wonder why people don’t make @reliancejio there first number. It got the answer. It’s a task to get through a real person on the customer care, first they will give you gyaan on what all are included in your plan and then no option to talk to a real person @JioCare

  • VikasShaw16
    Vikas Shaw (@VikasShaw16) reported from Mumbai Suburban, Maharashtra

    May I know any genuine contact person number I want to install mobile network tower in Mumbai on my rooftop @reliancejio @airtelindia @VodafoneGroup

  • SmileAwayyy
    Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra

    @reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response

  • ChemburChapters
    Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra

    @JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio

  • hspratik
    Pratik HS Shah (@hspratik) reported from Yashodham, Maharashtra

    @JioCare @JioFiberVoice @reliancejio horrible experience ever while installation of jio fiber, they were sugar coated sweet talkers while taking selling plans & equally unpleasant experience while installation. Please update about cancellation & refund process of order

  • navinjk11
    nj (@navinjk11) reported from Mumbai, Maharashtra

    @JioCare @reliancejio No response yet to my requests 3rd in the day why so slow ?

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Why should I again revert when I am telling you issue isn’t fixed and I have given you ticket number which captures every details then why you keep on asking me. Please advise what has been done to fix this issue till date?

  • KejriwalManav
    Manav Kejriwal (@KejriwalManav) reported from Mumbai, Maharashtra

    @JioCare Saket CHS, Santacruz West. JioFibre not working since 3 days. Everyday the technician is promising to resolve the next day, but no resolution. Unexpected from Jio. Please assist immediately. Mumbai 400054.

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @cankkasera @JioCare @reliancejio Hi I have face call and network both issue... I have just recently port the network candle is only ,1 available. Despite following up no improvement... जियो मैने क्यों लियो... Abhi Aisa lag raha he

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Internet not working for landline number +91-22-31811638 please help

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • whymeezee
    Pranjal Jain (@whymeezee) reported

    @JioCare @reliancejio @JioCare expected better service from you. Too poor customer service. Just do one thing check the retailer in whose inventory this sim is updated and block that retailer as he is giving sim to scammers and they are scamming us

  • Sharif56910
    Sharif Ahamad 🇮🇳 (@Sharif56910) reported

    @JioCare @reliancejio ny additional amount for basic support and fault resolution. This issue has caused significant inconvenience, loss of connectivity, waste of time, and financial loss. It has now been over two weeks without any proper resolution, which reflects very poorly on Jio's customer 5/6

  • b2bprojects
    ProjectX India (@b2bprojects) reported

    @JioCare I have messaged you. Kindly check and disconnect Jio Airfiber services with immediate effect. I have already taken some other connection. Issue Service Request number for my records.

  • sayli_shrungare
    Sayli Shrungare (@sayli_shrungare) reported

    @JioCare Dear Jio, money deducted instantly for my JioFiber recharge, but after 3 calls to customer care, I got 3 different explanations. Taking payment was easy. Who’s actually going to recharge my account, or is this the premium experience?

  • anitaadhikari
    Anita Adhikari (@anitaadhikari) reported

    @JioCare Why am I receiving repeated calls from +919241197382 demanding that I recharge my number? The caller was rude,questioned my personal choice not to recharge, kept calling after I ended the conversation. How was my number shared? Investigate this harassment urgently #Jio

  • dhivatheni
    Dhivagar Maharajan (@dhivatheni) reported

    @JioCare Issue not resolved @jio

  • theyashbhatt
    Yash Bhatt (@theyashbhatt) reported

    Dear @JioCare @reliancejio I have raised a service request since 17th May! After 3 weeks of waiting, I am still getting the answer that there are no service engineers available! Frustrated, I raised another request on 4th June for cancelling the service. I don't know how much I have to wait for getting support from Jio. This is not acceptable. I am paying for what is not in use because of no support. Pathetic service.

  • curatorbhagy
    Stop shop Tweets. (@curatorbhagy) reported

    @ChrisUniverse @rileybrown Damn, we are here getting 100mbps at $7 for 1TB per month @reliancejio

  • gauravkkishore
    Gaurav Kishore (@gauravkkishore) reported

    @JioCare There’s no follow up. It’s normal for jio internet nowadays - days of service disruption. Frustrating experience. Do better before we switch to better available options! Horrible!

  • depankardas1994
    Er. Deepankar Das (@depankardas1994) reported

    @JioCare Now I am going to cancel the JioAirFiber... Thanks for your disgusting experience with @reliancejio & @JioCare