1. Home
  2. Companies
  3. Reliance Jio
  4. Mumbai Suburban
Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 3 outage signals in the last 24 hours around Mumbai Suburban, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received May 8, 3:15 AM GMT+5:30.
  • 58% Internet (58%)
  • 16% Wi-fi (16%)
  • 13% Phone (13%)
  • 9% Total Blackout (9%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 8: Problems at Reliance Jio

Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Airoli, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Mumbai Internet 6 hours ago
Mumbai Internet 21 hours ago
Mumbai Internet 22 hours ago
Mumbai Internet 1 day ago
Mumbai Total Blackout 1 day ago
Mumbai Internet 2 days ago

Nearby cities with recent reports

Mumbai

28 recent signals

6 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • ArnabKantiGhosh
    Arnab Kanti Ghosh (@ArnabKantiGhosh) reported from Yashodham, Maharashtra

    I have a #jiofiber broadband. But I think the router is bad. Beacause the 5Ghz band is good the whole flat but the 2.4Ghz band is only available when I stand infront of the router. Also no response from the local team. This much bad service is not expected from @reliancejio.

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra

    @JioCare jio 5g welcome offer not applied Service not good Because prepaid number 5g available But postpaid is 5g not available 😡😡😡😡😡😡😡😡

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare Keep on working you have time till 31st Dec 2023 to call a customer who wanted to port in JIO and this is what @reliancejio calls 5G service

  • SujeetY9213
    Sujeet Yadav (@SujeetY9213) reported from Yashodham, Maharashtra

    @JioCare jio mobile network not getting from 2dys...

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare You can call and keep talking what I need is an solution for my problem where is that?? It doesn’t take 3 days to solve an internet problem?? I will wait until tomorrow morning 9:30, if you can resolve it, superb, if not please let me know how can I surrender the devices

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare Not able to watch IPL and Sony channels since 5 days,no service from Jiofiber, shocking state of affairs

  • Alwaysanil_
    Anil (@Alwaysanil_) reported from Mumbai Suburban, Maharashtra

    My earlier request for engineer was for 5-6 pm slot 4 feb Since due to Some issue from jio application they didn't consider that SR, Please take a note of new SRN SR00001HEDMK I am having my lecture at 7 pm @_MukeshAmbani @JioCare @reliancejio

  • Sarvjeet8082
    SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra

    @JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio

  • SmileAwayyy
    Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra

    @reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response

  • miteshsaraf78
    Mitesh Saraf (@miteshsaraf78) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare Hey when is #Mumbai getting #5G really sick of this useless currant network 😡

  • mehak_kala
    Mehak Kala (@mehak_kala) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio @JioFiberChennai When v need the connection then why it takes only half a day. Horrible sales team especially Hemant Singh frm Thane branch +919321003391 Need dis sorted asap

  • sonianotani
    Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio 5 days since registering entity on trueconnect and making a payment. Received invoice and email saying registered but we cannot move forward. Multiple complaint raised on email. Extremely frustrated! Urgent support needed

  • UD_SHAH79
    UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra

    @JioCare @reliancejio #jiofiber #worstinternet service provider net down past 12 hours in our area and yet cannot resolve the issue

  • vaibhav30gup
    Vaibhav Gupta (He/Him/His) (@vaibhav30gup) reported from Yashodham, Maharashtra

    @LnTFinance even after having #DnD activated, still receiving numerous calls for loan offers. Can u please give me an explanation? I raised my concern multiple times with @JioCare and the complaint falls on Deaf years. @TRAI can u take some action. This is a serious violation.

  • GhoshSomu
    somnath (@GhoshSomu) reported from Mumbai, Maharashtra

    @JioCare @Nitaambani56 See this people are just robots, atleast give me a customer care number.

  • CelestinPillai
    Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra

    @JioCare Why am I not getting 5G even though it is available at my location? Other users are able to enjoy Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @JioFanClub @reliancejio I have raised an issue and complaint number was given , without anyone visiting the complaint is closed and I’ve got an sms saying problem resolved. How on earth is it possible to check hardware from the backend pathetic service I must say

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare one thing is for sure will never port to @reliancejio as their executive couldn't call in more than 5 days. It's their 5g service

  • HarshJaiwant
    Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, Maharashtra

    How should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio

  • surensadwelkar
    Surendra Sadwelkar (@surensadwelkar) reported from Mumbai Suburban, Maharashtra

    @JioCare i have complained 2 times so far that I cannot make or receive calls sometimes, i am not able to call any emergency numbers like 100. So far my issue remains unresolved. If Jio is not able to resolve my issue i will have to port out.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • ajaycatt07
    ajaycatt (@ajaycatt07) reported

    @JioCare I may have no other option but to switch to another service provider like Airtel, where better service and stable connectivity are being offered in my location. (3/4)

  • ajaycatt07
    ajaycatt (@ajaycatt07) reported

    @JioCare shifting is not possible In this situation what should the customer do? If AirFiber can't work properly and even shifting is not possible because of infrastructure limitations from your side then you should provide an alternate solution like Jio Fixed Line Fiber connection (3/3)

  • 1309_krishna
    K D (@1309_krishna) reported

    Pathetic service from Fiber. Complaint already raised, yet nobody has come to resolve the issue. First the visit was rescheduled from 10 AM to 3 PM, and even then no one showed up. STOP GIVING FALSE TIMELINES. Repeated negligence like this is completely unacceptable. @JioCare

  • bgarry95
    Gd7 (@bgarry95) reported

    @JioCare reply @Mukesh_ambani_ worst customer service

  • Ankit8688655142
    Ankit (@Ankit8688655142) reported

    @vishalkuma38309 @reliancejio @JioCare No solution only one solution no use jio bro

  • bhati_na
    krishna (@bhati_na) reported

    @JioCare Hello, in my area many high-rise buildings have been constructed in the last 1 year. Because of this, the existing mobile tower height has effectively become lower compared to surrounding buildings, and network coverage has become very poor.

  • singwithvani
    Vanita (@singwithvani) reported

    @JioCare I have recharged with ₹899 plan, but JioHotstar is still not working on both mobile and TV. I have already logged in with the same Jio number used for recharge, yet the subscription is not getting activated. Please resolve this issue as soon as possible. @hotstar_helps

  • 1309_krishna
    K D (@1309_krishna) reported

    Very disappointed with Jio Fiber service. Complaint raised multiple times but nobody has come to resolve the issue. This keeps happening repeatedly. Extremely poor customer support and unacceptable service. @reliancejio @JioCare

  • atray_jay
    Jay Atray (@atray_jay) reported

    @JioCare Sure I am waiting for the permanent resolution for this.

  • rajagopal_vicky
    Raja Gopal (@rajagopal_vicky) reported

    @JioCare plz don't Jio fiber broadband since cheating customer.. past 3 days no internet working properly