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Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Mumbai Suburban, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Jul 26, 10:57 PM GMT+5:30.
  • 62% Internet (62%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 11% Phone (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 27: Problems at Reliance Jio

Reliance Jio is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Mumbai Internet 14 hours ago
Mumbai Internet 24 hours ago
Mumbai Total Blackout 1 day ago
Mumbai Internet 2 days ago
Mumbai Internet 2 days ago
Mumbai Total Blackout 2 days ago

Nearby cities with recent reports

Mumbai

29 recent signals

14 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare Inspite if registering a new complaint this afternoon at 12:30 I was been told that an engineer would visit by 3pm and it’s already 5pm but nobody here and also no communication, is this truly a 5G experience which you’ll claim??? Poor customer service

  • chanchani_
    Anil J. Chanchani (@chanchani_) reported from Mumbai Suburban, Maharashtra

    @JioCare Why Company is holding a Customer's Rs 10000/ deposit lying without any interest

  • hspratik
    Pratik HS Shah (@hspratik) reported from Yashodham, Maharashtra

    @JioCare @JioFiberVoice @reliancejio horrible experience ever while installation of jio fiber, they were sugar coated sweet talkers while taking selling plans & equally unpleasant experience while installation. Please update about cancellation & refund process of order

  • mathewmantony
    मॅथ्यू अँटनी|Mathew Antony|മാത്യു ആന്റണി (@mathewmantony) reported from Mumbai Suburban, Maharashtra

    It's been 2 days @reliancejio internet services is down in Bandra.Apart from the consistency in giving SMS updates that service is not restored,there is no uptime. Will they also give billing reduction to all the subscribers.All are saying that no human interface at all.

  • SujeetY9213
    Sujeet Yadav (@SujeetY9213) reported from Yashodham, Maharashtra

    @JioCare jio mobile network not getting from 2dys...

  • Iamnareshp25
    Naresh Pawar (@Iamnareshp25) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare Pathetic experience facing from last more than 15 days about network issue. Also make complaint no response. Same calling today costomer supporter hold me for senior assistant then disconnected even not connecting me proper. #Shame

  • ArnabKantiGhosh
    Arnab Kanti Ghosh (@ArnabKantiGhosh) reported from Yashodham, Maharashtra

    I have a #jiofiber broadband. But I think the router is bad. Beacause the 5Ghz band is good the whole flat but the 2.4Ghz band is only available when I stand infront of the router. Also no response from the local team. This much bad service is not expected from @reliancejio.

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare I think this 15 times I have forwarded my house details... Why the same sop has been following? Can't you come here and check network

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare one thing is for sure will never port to @reliancejio as their executive couldn't call in more than 5 days. It's their 5g service

  • Deepako53618528
    Deepak ojha (@Deepako53618528) reported from Yashodham, Maharashtra

    @JioFiberVoice @reliancejio @JioCare The service is good but facing issues with the internet it gets down for 4- 5 hrs from last 15 to 20 days no support has been provided The app also doesn't resolve the issue. Worst customer support and issue resolve

  • volneymyron
    Volney Myron (@volneymyron) reported from Yashodham, Maharashtra

    The worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare the port was the biggest mistake i have ever had... Despite being the highest charging amount of recharge i am not getting single one rupees service.... Delay in message.. and many of belonging voice i have been missed to due to your pathetic service

  • paaaarthhh
    Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra

    @JioCare RT news channel is not working on jio fiber.Please help

  • navinjk11
    nj (@navinjk11) reported from Mumbai, Maharashtra

    @JioCare @reliancejio No response yet to my requests 3rd in the day why so slow ?

  • shah7543
    shah (@shah7543) reported from Mumbai Suburban, Maharashtra

    @reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet

  • anil_anilmenon
    Anil Menon (@anil_anilmenon) reported from Yashodham, Maharashtra

    @JioCare @reliancejio @AndheriLOCA I have 2 personal and 1 Corporate JioFiber internet connection. The internet connection is down on a regular basis. Yesterday the internet service was not available from 12pm to 7pm. Today again there is no internet connection since 12pm

  • sarfrazansarii
    SARFRAZ ANSARI (@sarfrazansarii) reported from Mumbai Suburban, Maharashtra

    Hii @JioCare My Phone Is 5G My Jio Sim Is 5g But it not showing 5g Please Help me

  • KBrochwala
    Kaushal Broachwala (@KBrochwala) reported from Mumbai Suburban, Maharashtra

    @JioCare, @JioChat Jio down in goregaon east since yesterday night. Kindly resolve ASAP.

  • dhi_ashu
    Ramdoot Ashu (@dhi_ashu) reported from Yashodham, Maharashtra

    Hey @JioCare I am facing internet related issue from a couple of days contact the customer care but not got any response pls solve the issue @reliancejio

  • shriniwas07
    श्रीनिवास शर्मा (@shriniwas07) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare @ImAtulKansal We are following since 6 months for the installation of cable for Jio Fiber. No service is being received from you.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • msidheart
    Siddharth M Tripathi (@msidheart) reported

    No intrnt sinc 24 jul 10pm. App says engnr asignd bt no1 vistd. Cust care nt contactable, DM givs robotic rply. Wht's Difrnc betwn local srvc providr n @JioCare @jio_fiber. U charge 4 entire mnth bt srvc avlbl 4 leser days. Ovr 48 hrs no solution. Hv ofc Mon-fri. #PoorService

  • subratm4
    Subrat (@subratm4) reported

    Hey @reliancejio @pankajmpawar @akashmambani, it has been over 100 complaints about severe network & internet issues in Mayurbhanj, Odisha, but zero resolution! How long are users here expected to suffer with dead network speeds? #JioNetworkIssue #Mayurbhanj

  • kamlesh65able
    कमलेश मिश्रा (@kamlesh65able) reported

    @JioCare There has been no Jio AirFiber network for the past 4–5 days, and you keep repeating the same thing—that engineers are working on it! I am now left with no option but to disconnect the service.

  • iYogeshGrover
    Yogesh Grover (@iYogeshGrover) reported

    I need call back for my billing issue 816806 1291 @JioCare

  • ArunkumarJagad3
    Arunkumar Jagadeesh (@ArunkumarJagad3) reported

    @JioCare Why should I re- open the service ? You guys are closing without sorting the issue. It's your job to check before closing the case

  • SSinha10206
    Sushant Sinha (@SSinha10206) reported

    @navincsadhu1 @JioCare Speed problem

  • AnupBurmadev
    anup patil (@AnupBurmadev) reported

    @reliancejio after day data limit ur net speed is worse than a 2g... I guess it's time to change to other service provider...

  • BibhudattaSwain
    Bibhu 🇮🇳 (@BibhudattaSwain) reported

    Please send an engineer urgently. The device is not working. Location: Jagannath Temple, Lingaraj Vihar, Pokhariput, Bhubaneswar – 751020 JioFixedVoice Number +916743182938 @JioCare I've sent you a DM. Please check

  • Sarit64
    Sarita (@Sarit64) reported

    .@JioCare trying to find a resolution to my service request number SR00003CB7OJ. It's been 2 days without a mobile network! All I get is a standard response that it will be resolved...

  • LOKESHSINGHBH15
    LOKESH SINGH BHADORIYA (@LOKESHSINGHBH15) reported

    @JioCare Urgent support needed! Recharged ₹79 on wrong number 7415224529 by mistake. Txn ID: BR000CTDSL9D The wrong number is not working. Please reverse this amount or credit it to my correct Jio number. #JioCare #Help #ConsumerSupport