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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Mumbai Suburban, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jun 4, 7:16 PM GMT+5:30.
  • 63% Internet (63%)
  • 17% Wi-fi (17%)
  • 12% Total Blackout (12%)
  • 5% Phone (5%)
  • 2% E-mail (2%)
  • 1% TV (1%)

The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 5: Problems at Reliance Jio

Reliance Jio is having issues since 11:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, Mumbai Suburban, and Airoli.

CityProblem TypeReport Time
Mumbai Wi-fi 22 hours ago
Mumbai Wi-fi 23 hours ago
Mumbai Wi-fi 1 day ago
Mumbai Internet 1 day ago
Mumbai Internet 1 day ago
Mumbai Internet 1 day ago

Nearby cities with recent reports

Mumbai

21 recent signals

22 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • modynishant
    Nishant Mody (@modynishant) reported from Mumbai Suburban, Maharashtra

    Dear @reliancejio we just bought a new jio sim and it’s showing enter network unlock code. We only have 3 attempts left. Kindly guide.

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare Not able to watch IPL and Sony channels since 5 days,no service from Jiofiber, shocking state of affairs

  • Ankit28789794
    Indian (@Ankit28789794) reported from Yashodham, Maharashtra

    @reliancejio @JioCare @JioSaavn Feedback: caller tunes sound quality is very very poor, users loves to set up their loved tune but caller tune sound quality is super poor than the actual sound. It is disappointing, please see if you can improve in that section. Thanks

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra

    Internet not working but green light is there on fiber box. @JioCare How many times will I get internet interruption? Will you refund the amount for downtime?

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra

    @JioCare In my jio fiber plan,of Rs 999,I am getting a speed of 31 and 25 ,when it is supposed to be 150 or whereabouts, what is the reason for slow speed ? Please check

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Intermittent connection loss!! I am done now take some effort to investigate open the ticket listen to what your representative has advised & then let me know on what grounds you have closed the ticket without providing resolution and none of you jerks making an effort to call me

  • hspratik
    Pratik HS Shah (@hspratik) reported from Yashodham, Maharashtra

    @JioCare @JioFiberVoice @reliancejio horrible experience ever while installation of jio fiber, they were sugar coated sweet talkers while taking selling plans & equally unpleasant experience while installation. Please update about cancellation & refund process of order

  • PrashantMello
    Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra

    @JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....

  • Alwaysanil_
    Anil (@Alwaysanil_) reported from Mumbai Suburban, Maharashtra

    My earlier request for engineer was for 5-6 pm slot 4 feb Since due to Some issue from jio application they didn't consider that SR, Please take a note of new SRN SR00001HEDMK I am having my lecture at 7 pm @_MukeshAmbani @JioCare @reliancejio

  • sandandstories
    its me PANKAJ (@sandandstories) reported from Yashodham, Maharashtra

    I always wonder why people don’t make @reliancejio there first number. It got the answer. It’s a task to get through a real person on the customer care, first they will give you gyaan on what all are included in your plan and then no option to talk to a real person @JioCare

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Why should I again revert when I am telling you issue isn’t fixed and I have given you ticket number which captures every details then why you keep on asking me. Please advise what has been done to fix this issue till date?

  • volneymyron
    Volney Myron (@volneymyron) reported from Yashodham, Maharashtra

    The worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!

  • shah7543
    shah (@shah7543) reported from Mumbai Suburban, Maharashtra

    @reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare No one has called me no technician has visited and issue is resolved wow you guys are amazing all companies should learn this skill from you without calling/visiting customer and addressing their concerns to resolve issues!

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @reliancejio @JioCare it's frustrating time, taking twice the recharge but not given one single improvement in the jio... Everyday we are facing issue! I am not expecting such delay in service from Jio.. the more we raise whistle blow the more you are ignoring us big shame...

  • KBrochwala
    Kaushal Broachwala (@KBrochwala) reported from Mumbai Suburban, Maharashtra

    @JioCare, @JioChat Jio down in goregaon east since yesterday night. Kindly resolve ASAP.

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @JioCare @reliancejio your Sigma quality will never come.. such a degrade service daily i am facing despite several complaints you are just operating ur AI and phone technology i think u don't have enough tower and service engineer please close my service it's done now

  • agarwalvishnu
    vishnu agarwal (@agarwalvishnu) reported from Mumbai Suburban, Maharashtra

    @JioCare No solution to my complaint yet...

  • BiswasNirmalya
    Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra

    @ParikshitK_ @JioCare Facing this issue since the last few days

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Rashi__Kumar
    Rashi Kumar (@Rashi__Kumar) reported

    @JioCare If someone doesn’t pay on time, your don’t understand so why should a customer do the same. I request to discontinue my connection and refund me the security deposit. Take your setup box etc, they are useless.

  • Shivansh_Rajpu1
    Shivansh pratap Singh (@Shivansh_Rajpu1) reported

    @JioCare itni tweet karne ke bad itni complaint karne ke bad bhi customer Care call receive nahin karti hai itni bekar service

  • smit_joshi9779
    smit joshi (@smit_joshi9779) reported

    @JioCare 1463354602 From 3 days no internet.. every time i open SR they closed my service request without solving

  • gauravpal978
    Gaurav (@gauravpal978) reported

    @JioCare @JioCare This response is extremely disappointing. My service request has now automatically disappeared from the app and it is showing me to raise a new request, despite my connection being down since 25 May 2026. (1/3)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @ThirdEyeOfShiv Dear Customer, Greetings from BSNL! We understand your concern regarding the porting request from BSNL to Jio and the pending refund. As this involves another operator, we request you to follow up with JioCare directly for resolution. Regards, BSNL Care(Pravesh)

  • bodhayan_aich
    Bodhayan Aich 🇮🇳 (@bodhayan_aich) reported

    Now my recharge is almost over. If I need to recharge again, I'll have to pay for both the Internet and the STB, even though I haven't been using the STB since May 1. Too many times I've sent email, contact you via DM. No resolution. (2/2) @reliancejio @JioCare @jagograhakjago

  • thomasjoyk
    Thomas Joy (@thomasjoyk) reported

    @JioCare Hi @JioCare this issue is yet to be resolved. As i explained earlier there was some infra happened and the issue started after that. Your teams are totally incapable and lacks coordination. 2 teams have visited my place and they couldn't find the root cause yet.

  • devildemon03
    JV (@devildemon03) reported

    @JioCare @JioCare can u kindly reply me with the refund UTR/reference number which would be a great help for me to check with bank statement

  • hardik_c_patel
    Hardik C. Patel (@hardik_c_patel) reported

    @JioCare @JioCare would request complaint number and engineer visis if it can't be solved from backend

  • SthitaprajnaYT
    Sthita Prajña (@SthitaprajnaYT) reported

    This has wasted my time and caused unnecessary frustration. Pathetic customer service, poor coordination, and complete lack of accountability. Think twice before buying JioFiber. @JioCare #JioFiber #Hyderabad #CustomerService