Reliance Jio outages and service status in Mumbai Suburban, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Mumbai Suburban, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 12, 10:07 AM GMT+5:30.
- Internet (61%)
- Wi-fi (12%)
- Total Blackout (10%)
- Phone (10%)
- E-mail (6%)
The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai Suburban, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 12: Problems at Reliance Jio
Reliance Jio is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai Suburban, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 5 hours ago |
|
Mumbai
|
Phone | 1 day ago |
|
Mumbai
|
Wi-fi | 2 days ago |
|
Mumbai
|
Wi-fi | 3 days ago |
|
Mumbai
|
Internet | 3 days ago |
|
Mumbai
|
Internet | 3 days ago |
Nearby cities with recent reports
25 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:
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Manav Kejriwal (@KejriwalManav) reported from Mumbai, Maharashtra@JioCare Saket CHS, Santacruz West. JioFibre not working since 3 days. Everyday the technician is promising to resolve the next day, but no resolution. Unexpected from Jio. Please assist immediately. Mumbai 400054.
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manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra@JioCare Pls share the number of the area division city level supervisors. This is not done. Every two days the network is down and we keep bearing with it. What quality of service is this??? @TimesNow
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Anil Menon (@anil_anilmenon) reported from Yashodham, Maharashtra@JioCare @reliancejio @AndheriLOCA I have 2 personal and 1 Corporate JioFiber internet connection. The internet connection is down on a regular basis. Yesterday the internet service was not available from 12pm to 7pm. Today again there is no internet connection since 12pm
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vishnu agarwal (@agarwalvishnu) reported from Mumbai Suburban, Maharashtra@JioCare No solution to my complaint yet...
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UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra@JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks
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SARFRAZ ANSARI (@sarfrazansarii) reported from Mumbai Suburban, MaharashtraHii @JioCare My Phone Is 5G My Jio Sim Is 5g But it not showing 5g Please Help me
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gunjan khatri (@gunjankhatrii) reported from Mahape, Maharashtra@reliancejio @JioCare @_MukeshAmbani I am trying to order jio fiber box from last 15 days raised ticket also but i am told no stocks ..wanted to know if I can get the fiber setop box ..as never tght this item also will have shortage
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Tripurari Pathak (@Pathak67k) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare your network gone crazy....i received at least 16 calls from different state including 2 calls from J&k. Everyone is saying that I called them but how ?? I am in a meeting with peoples and my mobile is on table, no one using the how can I make call ??
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Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare You can call and keep talking what I need is an solution for my problem where is that?? It doesn’t take 3 days to solve an internet problem?? I will wait until tomorrow morning 9:30, if you can resolve it, superb, if not please let me know how can I surrender the devices
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Anil (@Alwaysanil_) reported from Mumbai Suburban, MaharashtraMy earlier request for engineer was for 5-6 pm slot 4 feb Since due to Some issue from jio application they didn't consider that SR, Please take a note of new SRN SR00001HEDMK I am having my lecture at 7 pm @_MukeshAmbani @JioCare @reliancejio
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radhe radhe (@ricaopowel214) reported from Andheri, Maharashtra@JioCare why there is no network in Andheri East. Near mogra station. Since morning, there is issue in the network. Pathetic network.
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Naresh Pawar (@Iamnareshp25) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare Pathetic experience facing from last more than 15 days about network issue. Also make complaint no response. Same calling today costomer supporter hold me for senior assistant then disconnected even not connecting me proper. #Shame
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Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare Why should I again revert when I am telling you issue isn’t fixed and I have given you ticket number which captures every details then why you keep on asking me. Please advise what has been done to fix this issue till date?
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praachi (@praachinh) reported from Mumbai Suburban, Maharashtra@reliancejio @DoT_India @TRAI Jio has been unnecessarily charging me for Netflix subscription which i have deactivated in Sept 2022.When i called the customer care services they said charges are correct and nothing can be done.I request the telecom authorities to help me in this
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@reliancejio @JioCare You only hire Telecallers, Artificial intellect, but you don't have enough tower and service engineer to check the network compatibility.. it's daily pain ! Our day start with frustration. We are planning to go in consumer court @jagograhakjago
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Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Mumbai Suburban, Maharashtra@JioCare bad network Network is not working Service is bad
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LFO Shrey Plays (@shreyplaysYT) reported from Mumbai Suburban, MaharashtraWhat is it with @reliancejio @PlayApex ping problems. Every alternate game the ping is at above 200ms. So annoying nd irritating.
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Corona Radiata (@CoronaRadiata2) reported from Mumbai, MaharashtraI don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.
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DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra@JioCare In my jio fiber plan,of Rs 999,I am getting a speed of 31 and 25 ,when it is supposed to be 150 or whereabouts, what is the reason for slow speed ? Please check
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Deepak Arora (@Deeparora311) reported@reliancejio @reliancejio 4 months, multiple complaints & still no solution. You gave 15 days, but ZERO improvement. 4 Jio connections at home, only 1 signal bar & frequent call drops. Please fix the issue instead of closing complaints. #JioCare
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Rajiv Puranwar (@rajivpuranwar) reported@JioCare any update on this issue ?
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Querier (@ArigeSriRamTeja) reportedIt’s been nearly 4 months since my cancelled Jio recharge on 20 Apr 2026, but my refund is still pending. I was asked to provide the refund transaction ID, which I never received. Raised multiple tickets, yet no one has resolved it. Please resolve this urgently. @reliancejio
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.., (@theunrealbenz) reportedIt’s been more than 24 hours of registering complaint and no engineer has been assigned till now. What kind of service provider are you if you are not providing any service at all? @JioCare
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Vikas Kumar (@Imrvkas) reported@Neend_Ki_Rani @JioCare Same problem every where
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Rakesh ghai (@Rakeshghai10) reported@JioCare unacceptable service No internet for 3 days. Complained Aug 10, ticket issued, and an engineer visit was promised for the same day. Since then, you keep repeatedly delaying and changing the date and resolved today. Ticket ID: [Sr00003DQ707] #JioFiber #JioDown @JioCare
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Siddesh K R lingayita (@RSiddesh7087) reported@JioCare is wrost network service
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ANAND DONGAONKAR (@ASDON) reported@JioCare unable to change downgrade plan where to raise issue
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Biswajit Sarangiᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@BiSarangi) reported@reliancejio @jio_gigafiber Please escalate this immediately, arrange an engineer visit, and resolve the issue without any further excuses or delays. I expect a proper resolution, not another assurance that it will be fixed “today.”
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Vinay K (@vinaysk2) reported@reliancejio @JioCare : you are an extremely unreliable broadband network in Mumbai , there is an outage for almost entire day at my home , do you realise that people work from home ??? #unreliableJio #worstbroadband