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Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 9 outage signals in the last 24 hours around Mumbai Suburban, including 9 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 14, 2:28 PM GMT+5:30.
  • 61% Internet (61%)
  • 13% Wi-fi (13%)
  • 11% Total Blackout (11%)
  • 11% Phone (11%)
  • 2% E-mail (2%)
  • 2% TV (2%)

The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 14: Problems at Reliance Jio

Reliance Jio is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, and Mumbai Suburban.

CityProblem TypeReport Time
Mumbai Total Blackout 2 hours ago
Mumbai Total Blackout 2 hours ago
Mumbai Internet 5 hours ago
Mumbai Internet 6 hours ago
Mumbai Phone 7 hours ago
Mumbai Internet 18 hours ago

Nearby cities with recent reports

Mumbai

65 recent signals

2 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • Ankit28789794
    Indian (@Ankit28789794) reported from Yashodham, Maharashtra

    @reliancejio @JioCare @JioSaavn Feedback: caller tunes sound quality is very very poor, users loves to set up their loved tune but caller tune sound quality is super poor than the actual sound. It is disappointing, please see if you can improve in that section. Thanks

  • VikasShaw16
    Vikas Shaw (@VikasShaw16) reported from Mumbai Suburban, Maharashtra

    May I know any genuine contact person number I want to install mobile network tower in Mumbai on my rooftop @reliancejio @airtelindia @VodafoneGroup

  • mehak_kala
    Mehak Kala (@mehak_kala) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio @JioFiberChennai When v need the connection then why it takes only half a day. Horrible sales team especially Hemant Singh frm Thane branch +919321003391 Need dis sorted asap

  • satishtiwari81
    satish tiwari (@satishtiwari81) reported from Mumbai Suburban, Maharashtra

    @reliancejio @RelianceEnt @reliancegroup kindly take notice that jio fibre team had assured us free connection to society.but after 2 month of service started.there is no response from team .feeling cheated from jio fibre .from Satish tiwari veermahal chs lalbaug 9820464853

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra

    @reliancejio jio fiber isn’t working properly in Kopar Khairne. Please fix asap

  • shah7543
    shah (@shah7543) reported from Mumbai Suburban, Maharashtra

    @reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet

  • sarfrazansarii
    SARFRAZ ANSARI (@sarfrazansarii) reported from Mumbai Suburban, Maharashtra

    Hii @JioCare My Phone Is 5G My Jio Sim Is 5g But it not showing 5g Please Help me

  • kaush31886
    Kaushal (@kaush31886) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio this is happening second time. Suddenly internet and router stop working. And the best part is JIO service person will attend my request on 15th march? Seriously ? Soo fast ? dominance is dangerous in market ..its true. @HathwayBrdband was better. 😔

  • CAMANDO007
    Shashikant Pandey #CRPF (@CAMANDO007) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Do we have any network issue at Vakola Datta Mandir Dmello Comp. Last few days network and calling capacity of Jio getting worst. Could you pleas make some alternate arrangements or let know to port out if you not able to provide solutions.

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare Even Jio fiber speed is bad after upgrading to Rs 999 plan

  • nidhayephand
    Nidhaye Phand (@nidhayephand) reported from Yashodham, Maharashtra

    @JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!

  • TheVinodNair
    Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra

    @JioCare Everytime I am given this same vague replies and no concrete resolution. Huge mistake that I ported out from Airtel to Jio for such sub standard network and more so for such pathetic service experience as no one in Jio ever listens. Such arrogance

  • anil_anilmenon
    Anil Menon (@anil_anilmenon) reported from Yashodham, Maharashtra

    @JioCare @reliancejio @AndheriLOCA I have 2 personal and 1 Corporate JioFiber internet connection. The internet connection is down on a regular basis. Yesterday the internet service was not available from 12pm to 7pm. Today again there is no internet connection since 12pm

  • SmileAwayyy
    Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra

    @reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,

  • KejriwalManav
    Manav Kejriwal (@KejriwalManav) reported from Mumbai, Maharashtra

    @JioCare Saket CHS, Santacruz West. JioFibre not working since 3 days. Everyday the technician is promising to resolve the next day, but no resolution. Unexpected from Jio. Please assist immediately. Mumbai 400054.

  • KBrochwala
    Kaushal Broachwala (@KBrochwala) reported from Mumbai Suburban, Maharashtra

    @JioCare, @JioChat Jio down in goregaon east since yesterday night. Kindly resolve ASAP.

  • TheVinodNair
    Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra

    @JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.

  • RaashulTandon
    RAASHUL TANDON (@RaashulTandon) reported from Mumbai Suburban, Maharashtra

    @airtelindia inspite of activating DND I'm getting zillion calls a day! Network issues haven't been resolved for the past 1 year. Is this a sublime message to port to @reliancejio ?!

  • yogesh_tadge
    Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, Maharashtra

    @JioCare need to connect to customer care

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • BallerBishnoi
    Nandini Bishnoi (@BallerBishnoi) reported

    Has something happened to @reliancejio @JioCare's customer service? I've been trying to get a new Jio connection for 2 days. Despite repeated promises of a callback, no one has contacted me. Disappointing to see such poor service when I'm trying to become your customer. #Jio

  • shivsaraogi
    Shiv (@shivsaraogi) reported

    @JioCare how do I add a new set top box? Your Jiocare phone service is ridiculous and the myjio app shows no option to add a new STB either, pathetic service

  • thisisabinash
    Abinashh (@thisisabinash) reported

    Very bad experience with JioHome AirFiber service! After paying ₹1,200 for relocation, there has been absolutely no contact or support for the last 5 days. No one is connecting me with the concerned team or providing a proper update. Extremely disappointing service! @JioCare

  • shishirmukherje
    Shishir Mukherjee (@shishirmukherje) reported

    @JioCare The technician came and still the issue is not resolved now what is next?

  • lalitgrateful
    Lalith (@lalitgrateful) reported

    @WithOnlyOption @JioCare Yes. Had a free service for 6 months too

  • djokertheking
    retired testcricket fan (@djokertheking) reported

    @JioCare It's been 10+ days since I ordered a Jio SIM online. The SIM is activated, recharge is already done, but it still hasn't been delivered. Multiple support calls and escalations have led nowhere. I'm being charged for a service I can't use. Please resolve this urgently.

  • DipuNanda
    Deepak Kumar Nanda🇮🇳 (@DipuNanda) reported

    @lalitgrateful @JioCare It's pathetic here in BBSR too bhaiji. But broadband is thik thak. I use Airtel, that sucks too.

  • kiranmohare11
    Kiran M (@kiranmohare11) reported

    @JioCare Have you all died like your network?

  • Ctrix_Dev
    Chandrashekhar Kachawa (@Ctrix_Dev) reported

    @anmolthedev @JioCare they give terrible speed in my area i tried to port out but they always say they will fix it it's been almost 2 years they never fixed their network in my area i left them properly now @JioCare

  • ArtiNavghare
    Arti Navghare (@ArtiNavghare) reported

    @JioCare @JioCare @reliancejio jio is not working properly in our area kindly resolve this issue,the speed is slow.