Reliance Jio outages and service status in Mumbai Suburban, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Mumbai Suburban, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 15, 3:34 PM GMT+5:30.
- Internet (64%)
- Wi-fi (13%)
- Total Blackout (8%)
- Phone (8%)
- E-mail (7%)
The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai Suburban, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 17: Problems at Reliance Jio
Reliance Jio is having issues since 06:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai Suburban, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
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Internet | 2 days ago |
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Mumbai
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Internet | 2 days ago |
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Mumbai
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Internet | 2 days ago |
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Mumbai
|
Internet | 3 days ago |
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Mumbai
|
Wi-fi | 3 days ago |
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Mumbai
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Internet | 3 days ago |
Nearby cities with recent reports
12 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:
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Nidhaye Phand (@nidhayephand) reported from Yashodham, Maharashtra@JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!
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मॅथ्यू अँटनी|Mathew Antony|മാത്യു ആന്റണി (@mathewmantony) reported from Mumbai Suburban, MaharashtraIt's been 2 days @reliancejio internet services is down in Bandra.Apart from the consistency in giving SMS updates that service is not restored,there is no uptime. Will they also give billing reduction to all the subscribers.All are saying that no human interface at all.
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Kaushal Broachwala (@KBrochwala) reported from Mumbai Suburban, Maharashtra@JioCare, @JioChat Jio down in goregaon east since yesterday night. Kindly resolve ASAP.
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,
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Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra@JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio
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Kaushal (@kaush31886) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio this is happening second time. Suddenly internet and router stop working. And the best part is JIO service person will attend my request on 15th march? Seriously ? Soo fast ? dominance is dangerous in market ..its true. @HathwayBrdband was better. 😔
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Shashikant Pandey #CRPF (@CAMANDO007) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Do we have any network issue at Vakola Datta Mandir Dmello Comp. Last few days network and calling capacity of Jio getting worst. Could you pleas make some alternate arrangements or let know to port out if you not able to provide solutions.
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Anil Menon (@anil_anilmenon) reported from Yashodham, Maharashtra@JioCare @reliancejio @AndheriLOCA I have 2 personal and 1 Corporate JioFiber internet connection. The internet connection is down on a regular basis. Yesterday the internet service was not available from 12pm to 7pm. Today again there is no internet connection since 12pm
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SARFRAZ ANSARI (@sarfrazansarii) reported from Mumbai Suburban, MaharashtraHii @JioCare My Phone Is 5G My Jio Sim Is 5g But it not showing 5g Please Help me
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Whistleblower-सिटी बजाओ📢 (@WhistleBlower_H) reported from Yashodham, MaharashtraJio 5g Service Net...Hahahaha. It seems to run at a speed of 2G. 5G Internet service is still not available in cities like Mumbai Metropolitan. Ambani company is fooling all Indians. @reliancejio @JioCare @TRAI
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manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra@JioCare Pls share the number of the area division city level supervisors. This is not done. Every two days the network is down and we keep bearing with it. What quality of service is this??? @TimesNow
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Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare Even Jio fiber speed is bad after upgrading to Rs 999 plan
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Vikas Shaw (@VikasShaw16) reported from Mumbai Suburban, MaharashtraMay I know any genuine contact person number I want to install mobile network tower in Mumbai on my rooftop @reliancejio @airtelindia @VodafoneGroup
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Arnab Kanti Ghosh (@ArnabKantiGhosh) reported from Yashodham, MaharashtraI have a #jiofiber broadband. But I think the router is bad. Beacause the 5Ghz band is good the whole flat but the 2.4Ghz band is only available when I stand infront of the router. Also no response from the local team. This much bad service is not expected from @reliancejio.
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somnath (@GhoshSomu) reported from Mumbai, Maharashtra@JioCare @Nitaambani56 See this people are just robots, atleast give me a customer care number.
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare Not able to watch IPL and Sony channels since 5 days,no service from Jiofiber, shocking state of affairs
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Vinod Yadav (@vsy135) reported from Mumbai Suburban, MaharashtraPathetic service from @JioCare . Went to kanjur jio office (near huma cinema) to get my father's sim changed as existing one was corrupted. Everyone in that lane had electricity except jio store. Jio representative said "meter had been cut down as electricity bill is not paid"
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Mihir Pandya (@mihir_kp) reported from Yashodham, Maharashtra@JioFiberVoice @JioCare cant access Jio fiber internet and could not run diagnostics check, please help
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Vin (@psychedelic604) reported from Mumbai Suburban, Maharashtra@JioCare need help with jio fiber connection. SSID is not showing up and calling your customer care is no help either. Kindly help
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Shubham Gupta (@Hey_Shubham) reportedWhat A Service @JioCare , You've Installed A Faulty Router In My House, Now You're Refusing To Replace It After Multiple Calls & Discussions @JioCare
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CA AMAN BAHL (@amanbahl58) reported@JioCare Vikita ji it is now 9th day of my non functional JIO Fibre, my clients are critcising me for taking JIO Fibre for internet not working. You know internet is now most important thing in any Chartered Accountants office. Please restore it today some outside wiring might be damaged
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Rajesh Kumar Rathor🪔🕉️☯️🪯✝️☪️🇮🇳🪔 (@Smilerathor) reportedWhat call summary you required? Shared the number and what she was saying and threatening for. Just wanted to clarify is it possible or not. 1- Giving current active number of someone to anyone else without consent. 2- Is this number belongs to @reliancejio Customer support?
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Ayush Tiwari (@Tiwari_Ayush_) reported@JioCare Till now no refund. And your team sent Self care response over mail. Totally senseless. Kindly issue refund. We dont your shift service.
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𝘼𝙘𝙩𝙧𝙚𝙨𝙨 𝙔𝙖𝙧𝙞 (@actressyari) reported@JioCare My network has been completely unstable. Mobile data is barely working. Please check the network towers in my area and resolve this ASAP.
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Eswara Reddy (@eswarofficial_) reported@reliancejio @JioCare What is the use of a Jio AirFiber 100 Mbps plan if the internet speed is less than 12 Mbps?The issue is occurring frequently,what is the use of taking 100 mbs plan.Why we need use your services ? What’s going on?The same issue is occurring repeatedly. @TRAI
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Kishan Ahir | YouTuber (@ikisanp) reportedRegretting my decision to choose @reliancejio AirFiber! I relocated to a new address and requested a simple connection transfer. @JioCare support tells me: "Your plan was in an offer, so relocation isn't possible. Cancel n pay 4 new connection." Seriously?! #JioAirFiber
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AM (@artofbrandingg) reportedExtremely disappointed with @reliancejio. Promised JioAirFiber installation by 15 Aug. Technician came, completed only KYC & left. I was then promised installation between 3–4 PM 16th August so I stayed home. I had already informed Jio that I wouldn't be available from 17/18 Aug. Then, without my consent/call/SMS, installation was apparently scheduled for 18 Aug. When I called the backend helpline, I was told it was actually scheduled for 16 Aug — yet nobody contacted me or came. Which one is it — 16th or 18th? I will not be available in 18th August. I have already paid ₹1,982.46 on 15 Aug for the AirFiber onboarding. Order: N00001F8FYHW This is far beyond a simple delay. Broken commitments + contradictory scheduling + zero communication is unacceptable from a company of Jio's scale. @JioCare Please escalate this to your senior team and resolve it immediately.
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Birpal Singh Bhati (@BirpalBhati) reported@JioCare @reliancejio "In Badhpura village, Tehsil Dadri, District Gautam Budh Nagar, Uttar Pradesh, most of the Wi-Fi connections in our village are Jio AirFiber, which have been out of order for the last 3 days, and no action is being taken even after making a complaint."
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Shital Khullar (@khullar_shital) reportedUnable to connect internet ( Now every week this happens usually) and when called customer care ...executive's response was " No one has forced you to avail jio fibre services . You can disconnect." Such a stupid reply. @reliancejio