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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Mumbai Suburban, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Apr 9, 10:54 PM GMT+5:30.
  • 54% Internet (54%)
  • 23% Wi-fi (23%)
  • 13% Phone (13%)
  • 6% Total Blackout (6%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 11: Problems at Reliance Jio

Reliance Jio is having issues since 04:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, and Thāne.

CityProblem TypeReport Time
Mumbai Phone 2 days ago
Mumbai Internet 2 days ago
Mumbai Phone 2 days ago
Mumbai Internet 3 days ago
Mumbai Phone 3 days ago
Mumbai Internet 3 days ago

Nearby cities with recent reports

Mumbai

16 recent signals

2 days ago
Thāne

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare No one has called me no technician has visited and issue is resolved wow you guys are amazing all companies should learn this skill from you without calling/visiting customer and addressing their concerns to resolve issues!

  • Sarvjeet8082
    SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra

    @JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio

  • BiswasNirmalya
    Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra

    @ParikshitK_ @JioCare Facing this issue since the last few days

  • vsy135
    Vinod Yadav (@vsy135) reported from Mumbai Suburban, Maharashtra

    Pathetic service from @JioCare . Went to kanjur jio office (near huma cinema) to get my father's sim changed as existing one was corrupted. Everyone in that lane had electricity except jio store. Jio representative said "meter had been cut down as electricity bill is not paid"

  • kaush31886
    Kaushal (@kaush31886) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio this is happening second time. Suddenly internet and router stop working. And the best part is JIO service person will attend my request on 15th march? Seriously ? Soo fast ? dominance is dangerous in market ..its true. @HathwayBrdband was better. 😔

  • JagtianiShekhar
    CJ (@JagtianiShekhar) reported from Yashodham, Maharashtra

    @reliancejio @JioCare WIFi issue since yesterday and completely down since yesterday night. Please resolve immediately, thanks.

  • kuldeepvyaas
    Kuldeep Vyas (@kuldeepvyaas) reported from Yashodham, Maharashtra

    5G NETWORK 0% HERE. ,MUMBAI-400101 19.201716,72.865914 Please solve problem .@reliancejio @JioCare @jio

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare Not able to watch IPL and Sony channels since 5 days,no service from Jiofiber, shocking state of affairs

  • ArnabKantiGhosh
    Arnab Kanti Ghosh (@ArnabKantiGhosh) reported from Yashodham, Maharashtra

    I have a #jiofiber broadband. But I think the router is bad. Beacause the 5Ghz band is good the whole flat but the 2.4Ghz band is only available when I stand infront of the router. Also no response from the local team. This much bad service is not expected from @reliancejio.

  • shah7543
    shah (@shah7543) reported from Mumbai Suburban, Maharashtra

    @reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare Keep on working you have time till 31st Dec 2023 to call a customer who wanted to port in JIO and this is what @reliancejio calls 5G service

  • vaibhav30gup
    Vaibhav Gupta (He/Him/His) (@vaibhav30gup) reported from Yashodham, Maharashtra

    @LnTFinance even after having #DnD activated, still receiving numerous calls for loan offers. Can u please give me an explanation? I raised my concern multiple times with @JioCare and the complaint falls on Deaf years. @TRAI can u take some action. This is a serious violation.

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare now it's finish.. let's disconnect!! Network is the soul of Mobile device now a days i am carrying body without soul... poor network, poor service 😔 unsatisfied!!

  • surensadwelkar
    Surendra Sadwelkar (@surensadwelkar) reported from Mumbai Suburban, Maharashtra

    @JioCare i have complained 2 times so far that I cannot make or receive calls sometimes, i am not able to call any emergency numbers like 100. So far my issue remains unresolved. If Jio is not able to resolve my issue i will have to port out.

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @JioFanClub @reliancejio I have raised an issue and complaint number was given , without anyone visiting the complaint is closed and I’ve got an sms saying problem resolved. How on earth is it possible to check hardware from the backend pathetic service I must say

  • CoronaRadiata2
    Corona Radiata (@CoronaRadiata2) reported from Mumbai, Maharashtra

    I don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mahape, Maharashtra

    Intermittently internet isn’t working @JioCare @JioFiberVoice You guys did some maintenance and screwed internet stability in my area!

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @reliancejio @JioCare You only hire Telecallers, Artificial intellect, but you don't have enough tower and service engineer to check the network compatibility.. it's daily pain ! Our day start with frustration. We are planning to go in consumer court @jagograhakjago

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra

    @JioCare Not able to connect with anyone for activation of my Jio fiber set top box and buying a wifi extender,, kindly help,sick of the service

  • TheVinodNair
    Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra

    @JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • swapnilsao
    swapnilll (@swapnilsao) reported

    Dear @JioCare I am experiencing a persistent outage on my JioFiber connection for three days. Repeated attempts to contact a Jio executive have been unsuccessful 📞. The only information received indicates ongoing resolution efforts.

  • manojpathak91
    Manoj Kumar (@manojpathak91) reported

    @JioCare Your team has taken four days and issue is still unresolved, nobody reached local responsible person to escalate issue. Your team is not working actively. Hundreds of same issues are raising daily on twitter but there is no action. Worst service by jio, shameless team.

  • SyedShahab_in
    Syed Shahab (@SyedShahab_in) reported

    @JioCare "Akash G" was supposed to be at my door today at 2 PM. No call. No show. No contact number provided. Why does your app promise a "Call Technician" feature that NEVER works? (3/10) #JioFiber #ConsumerComplaints

  • AnjaniS85965746
    Anjani Shukla (@AnjaniS85965746) reported

    @JioCare Very poor service

  • satishkumarUBI
    Satish kumar (@satishkumarUBI) reported

    @JioCare Sorry to say but jio service is not satisfactory

  • Imshadab0207
    Shadab Siddiqui (@Imshadab0207) reported

    @JioCare @JioCare don't you read msg ? I haven't requested for any port or any new sim some1 by fraud might be using my Id for sim and I complaint of the same so that you can track and look in and catch the scammer here ! Who askd you to port ? I am complaining of scam ! @reliancejio

  • OneplusVishwa
    (T)ime(I)s(M)y(E)nemy (@OneplusVishwa) reported

    @JioCare Your life ends asking only 'brief description ' instead fixing the issue or reading my message in your DM. Shame.

  • lavakumar47
    Thanos (@lavakumar47) reported

    Day 3, @JioCare @reliancejio UL speed and it's latency is unstable from yesterday of AirFiber 5G (old ODU). Unable to gaming, video calls etc... Kondrikarla village, Telangana 505325 #JioAirFiber #JioTrue5G #Jio

  • aliahemad724
    Ahemad ali (@aliahemad724) reported

    @JioCare 445203 network problem

  • RohithJeswanth
    Rohith jeswanth (@RohithJeswanth) reported

    @JioCare This issue has been unresolved for 2 months despite multiple complaints. If not resolved immediately with confirmed engineer visit and compensation, I will proceed with TRAI, Consumer Court, and legal action without further notice. Final warning.