Reliance Jio outages and service status in Mumbai Suburban, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 7 outage signals in the last 24 hours around Mumbai Suburban, including 7 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 21, 12:08 AM GMT+5:30.
- Internet (60%)
- Wi-fi (20%)
- Total Blackout (13%)
- Phone (4%)
- TV (2%)
- E-mail (1%)
The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai Suburban, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 21: Problems at Reliance Jio
Reliance Jio is currently having issues. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai Suburban, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, Mumbai Suburban, and Airoli.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 7 hours ago |
|
Thāne
|
Internet | 9 hours ago |
|
Mumbai
|
Wi-fi | 14 hours ago |
|
Mumbai
|
Internet | 16 hours ago |
|
Mumbai
|
Total Blackout | 17 hours ago |
|
Mumbai
|
Internet | 20 hours ago |
Nearby cities with recent reports
Community Discussion
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Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare tv channels on Jiofiber giving trouble,at times some channels disappear,my plan is 150 Mbps,stb needs to be checked
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shah (@shah7543) reported from Mumbai Suburban, Maharashtra@reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare Keep on working you have time till 31st Dec 2023 to call a customer who wanted to port in JIO and this is what @reliancejio calls 5G service
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Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra@reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response
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Dr. Ashish S. Hattangdi (Ph.D) (@ashishhattangdi) reported from Yashodham, Maharashtra@JioCare i wanted to Port our family numbers from prepaid to postpaid family plan. No response from website etc. Pls help
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Anil (@Alwaysanil_) reported from Mumbai Suburban, MaharashtraMy earlier request for engineer was for 5-6 pm slot 4 feb Since due to Some issue from jio application they didn't consider that SR, Please take a note of new SRN SR00001HEDMK I am having my lecture at 7 pm @_MukeshAmbani @JioCare @reliancejio
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Arnab Kanti Ghosh (@ArnabKantiGhosh) reported from Yashodham, MaharashtraI have a #jiofiber broadband. But I think the router is bad. Beacause the 5Ghz band is good the whole flat but the 2.4Ghz band is only available when I stand infront of the router. Also no response from the local team. This much bad service is not expected from @reliancejio.
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Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra@JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....
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Naresh Pawar (@Iamnareshp25) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare Pathetic experience facing from last more than 15 days about network issue. Also make complaint no response. Same calling today costomer supporter hold me for senior assistant then disconnected even not connecting me proper. #Shame
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Surendra Sadwelkar (@surensadwelkar) reported from Mumbai Suburban, Maharashtra@JioCare i have complained 2 times so far that I cannot make or receive calls sometimes, i am not able to call any emergency numbers like 100. So far my issue remains unresolved. If Jio is not able to resolve my issue i will have to port out.
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port
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DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra@JioCare Not able to connect with anyone for activation of my Jio fiber set top box and buying a wifi extender,, kindly help,sick of the service
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CJ (@JagtianiShekhar) reported from Yashodham, Maharashtra@reliancejio @JioCare WIFi issue since yesterday and completely down since yesterday night. Please resolve immediately, thanks.
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Mehak Kala (@mehak_kala) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio @JioFiberChennai When v need the connection then why it takes only half a day. Horrible sales team especially Hemant Singh frm Thane branch +919321003391 Need dis sorted asap
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Praveen Kushwaha (@praveenkushwaha) reported from Yashodham, Maharashtra@JioCare Pathetic service from Jio fibre. Everyday internet down fpr 5-6 hours in Kandivali West area.
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Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare No one has called me no technician has visited and issue is resolved wow you guys are amazing all companies should learn this skill from you without calling/visiting customer and addressing their concerns to resolve issues!
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Indian (@Ankit28789794) reported from Yashodham, Maharashtra@reliancejio @JioCare @JioSaavn Feedback: caller tunes sound quality is very very poor, users loves to set up their loved tune but caller tune sound quality is super poor than the actual sound. It is disappointing, please see if you can improve in that section. Thanks
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SARFRAZ ANSARI (@sarfrazansarii) reported from Mumbai Suburban, MaharashtraHii @JioCare My Phone Is 5G My Jio Sim Is 5g But it not showing 5g Please Help me
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PRANOY CHAUAAN (@PRANOY_CHAUAAN) reported from Mumbai Suburban, Maharashtra@SardarSomdeep @JioCare @Airtel_Presence God Knows now what and when would jio commercially start 5G for everyone - my phone model on the other hand supports more bands then required like Millimetre Wave , which would never connect coz they use MM WAVE to interlink towers
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मॅथ्यू अँटनी|Mathew Antony|മാത്യു ആന്റണി (@mathewmantony) reported from Mumbai Suburban, MaharashtraIt's been 2 days @reliancejio internet services is down in Bandra.Apart from the consistency in giving SMS updates that service is not restored,there is no uptime. Will they also give billing reduction to all the subscribers.All are saying that no human interface at all.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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mohit rao (@mohitrao49) reported@JioCare wow u saying u dnt wana let me down your all services allready down under the soil
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Varun Darji (@DarjiVarun) reported@JioCare @jio_fiber My internet is not working since y'day working.. This is causing serious disruption in our day to day lives. Servicing has been deferred multiple time and no response from helpline. Hopeless servicing! Details: JioFixedVoice Number +912613571563
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ARVIND P PATIL (@APYAPATIL) reported@JioCare Jio fibre WiFi network is not functioning in Savarkar nagar , Gangapur road . Nashik from Monday . What is so wrong that despite sending emails to jiofibre there is no restoration of the WiFi service ? Who will take note of this from jiofibre ?
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🇮🇳 Deepak Kumar Bishwakarma (@Deepak_4K) reported@JioCare Network problem not solved yet
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Lalita Sharma (@Latasharma97) reported@JioCare I have mailed your Jio Apellete authority. This was the 2nd last option. If this doesn't work, I will escalate this matter to the National Forum Court.
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భగవంత్ కేసరి (@missyounaanna) reported@JioCare Rey cheapfellow, requested for tower installation via DM. on 23 August 2021 and till now there is no response..your competitor @airtelindia already installed..improve your network coverage worst fellow... Otherwise the entire village may switch to airtel
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Sushil Kumar (@kumarsushil041) reported@JioCare When it will deliver why are you wasting my time why are you irritating me... 25 days almost 1 month has passed.... Still waiting my sim....@JioCare @jagograhakjago plz help
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Anuj verma (@anujverma2001) reported@JioCare No solution yet please help me out before someone attempt a scam
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Manickam Ramasamy (@DilipManickam) reported@JioCare This is very worst, I'm getting the generic automated answer each and every time. Atleast I want to know the regional manager for my request so that I can call and check the status with them.
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Sujit Shinde (@sshinde96) reported@JioCare @reliancejio No need to raise a fresh request. After this experience and repeated copy-paste responses, I’ve completely lost interest. If customer service is this poor before installation, I don’t want to imagine the experience after becoming a customer.