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Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 5 outage signals in the last 24 hours around Mumbai Suburban, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 27, 3:44 PM GMT+5:30.
  • 64% Internet (64%)
  • 15% Wi-fi (15%)
  • 14% Total Blackout (14%)
  • 5% Phone (5%)
  • 2% E-mail (2%)
  • 2% TV (2%)

The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 27: Problems at Reliance Jio

Reliance Jio is having issues since 11:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, Mumbai Suburban, and Airoli.

CityProblem TypeReport Time
Mumbai Internet 2 hours ago
Mumbai Internet 5 hours ago
Mumbai Wi-fi 20 hours ago
Mumbai Internet 22 hours ago
Mumbai Internet 22 hours ago
Mumbai Wi-fi 1 day ago

Nearby cities with recent reports

Mumbai

29 recent signals

2 hours ago
Thāne

3 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • yogesh_tadge
    Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, Maharashtra

    @JioCare need to connect to customer care

  • AnimeshK11
    Animesh Sunita Dada (@AnimeshK11) reported from Ghātkopar, Maharashtra

    @JioCare Mumbai 400086 Ghatkopar Nityanand Nagar Full areas Bad Jio network 😡😡😡 fully harassment.... Shame on you jio @reliancejio

  • CelestinPillai
    Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra

    @JioCare Why am I not getting 5G even though it is available at my location? Other users are able to enjoy Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.

  • LiveFromALounge
    Ajay Awtaney (@LiveFromALounge) reported from Mumbai Suburban, Maharashtra

    @JioCare when does the service on my postpaid phone resume? Its been 2 months approx and the bills are all@paid (you have a mandate for auto debit). Shall I port the number away?

  • paaaarthhh
    Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra

    @JioCare RT news channel is not working on jio fiber.Please help

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare Inspite if registering a new complaint this afternoon at 12:30 I was been told that an engineer would visit by 3pm and it’s already 5pm but nobody here and also no communication, is this truly a 5G experience which you’ll claim??? Poor customer service

  • vsy135
    Vinod Yadav (@vsy135) reported from Mumbai Suburban, Maharashtra

    Pathetic service from @JioCare . Went to kanjur jio office (near huma cinema) to get my father's sim changed as existing one was corrupted. Everyone in that lane had electricity except jio store. Jio representative said "meter had been cut down as electricity bill is not paid"

  • JagtianiShekhar
    CJ (@JagtianiShekhar) reported from Yashodham, Maharashtra

    @reliancejio @JioCare WIFi issue since yesterday and completely down since yesterday night. Please resolve immediately, thanks.

  • vinodpbakliwal
    vinod bakliwal (@vinodpbakliwal) reported from Yashodham, Maharashtra

    @JioCare hi i am jiofiber user i want to pause my connection as i will not be in the town for more than 2 months. Please help me

  • CAMANDO007
    Shashikant Pandey #CRPF (@CAMANDO007) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Do we have any network issue at Vakola Datta Mandir Dmello Comp. Last few days network and calling capacity of Jio getting worst. Could you pleas make some alternate arrangements or let know to port out if you not able to provide solutions.

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Intermittent connection loss!! I am done now take some effort to investigate open the ticket listen to what your representative has advised & then let me know on what grounds you have closed the ticket without providing resolution and none of you jerks making an effort to call me

  • CoronaRadiata2
    Corona Radiata (@CoronaRadiata2) reported from Mumbai, Maharashtra

    I don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.

  • Alwaysanil_
    Anil (@Alwaysanil_) reported from Mumbai Suburban, Maharashtra

    my jio fiber is not working i also complained and booked for engineer service but still no response received. @JioCare @JioFibre @reliancejio

  • ArnabKantiGhosh
    Arnab Kanti Ghosh (@ArnabKantiGhosh) reported from Yashodham, Maharashtra

    I have a #jiofiber broadband. But I think the router is bad. Beacause the 5Ghz band is good the whole flat but the 2.4Ghz band is only available when I stand infront of the router. Also no response from the local team. This much bad service is not expected from @reliancejio.

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @cankkasera @JioCare @reliancejio Hi I have face call and network both issue... I have just recently port the network candle is only ,1 available. Despite following up no improvement... जियो मैने क्यों लियो... Abhi Aisa lag raha he

  • miteshsaraf78
    Mitesh Saraf (@miteshsaraf78) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare Hey when is #Mumbai getting #5G really sick of this useless currant network 😡

  • shriniwas07
    श्रीनिवास शर्मा (@shriniwas07) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare @ImAtulKansal We are following since 6 months for the installation of cable for Jio Fiber. No service is being received from you.

  • Alwaysanil_
    Anil (@Alwaysanil_) reported from Mumbai Suburban, Maharashtra

    My earlier request for engineer was for 5-6 pm slot 4 feb Since due to Some issue from jio application they didn't consider that SR, Please take a note of new SRN SR00001HEDMK I am having my lecture at 7 pm @_MukeshAmbani @JioCare @reliancejio

  • Pathak67k
    Tripurari Pathak (@Pathak67k) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare your network gone crazy....i received at least 16 calls from different state including 2 calls from J&k. Everyone is saying that I called them but how ?? I am in a meeting with peoples and my mobile is on table, no one using the how can I make call ??

  • chanchani_
    Anil J. Chanchani (@chanchani_) reported from Mumbai Suburban, Maharashtra

    @JioCare Why Company is holding a Customer's Rs 10000/ deposit lying without any interest

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • The_Mystic__
    The Mystic (@The_Mystic__) reported

    @JioCare How long is this problem going to persist? @TRAI @DoT_India

  • kash_nasir
    Mohammad Nasir (@kash_nasir) reported

    @reliancejio @RCBTweets Building an empire by looting customers is not business. Data disappears without usage, recharge works only for payment but not for service, and support stays silent. People are paying for internet, not for frustration and fake balances.

  • akhilteja099
    Akhil (@akhilteja099) reported

    @JioCare Facing internet issues from past 2 days. Raised a ticket till now no resolution already applied leave in my office bcz of internet issues. Pathetic service.🙏 Engineer was saying it is not my area and skipping the work Req Id : SR000036R2F7

  • megh4347
    megh4347 (@megh4347) reported

    @JioCare No required any more . Just relax. Enjoy with your poor service.

  • arjun241
    Arjun Mohanan (@arjun241) reported

    @JioCare For small installation it takes 25 days and u wanna me to believe u guys again? I need the connection by 30th if not cancel the request and pay me back my money with compensation.I have offers from your competitors and they will do with in one day comparing to you

  • FarhanLadakhi
    Batalik Sector (@FarhanLadakhi) reported

    @JioCare My issue still not resolved. please collect your “dabba” if the issue not resolved today. Worst Customer Service. If you have not resolved the issue I will through your so called Jio Fibre “ Dabba”

  • qaiskhanjalauni
    Qais Khan 92 (@qaiskhanjalauni) reported

    @JioCare @reliancejio No 5G network in Gulauli Mustakil, Tehsil Kalpi, Jalaun (UP 285204). Internet also stops working properly at night. Kindly improve the network and provide 5G service soon. #Jio #5G

  • mdburru
    burhan (@mdburru) reported

    @JioCare unable to access internet on Jio since morning today. Any issue???? Pl rectify

  • mda524360
    Md. Abdullah (@mda524360) reported

    Requesting @JioCare @reliancegroup to urgently resolve this issue and improve customer support experience. Internet outage for 2 continuous days with Jio AirFiber is truly frustrating. In today’s digital world, stable internet is essential for work, studies, and communication.

  • lightlo4
    Ashu (@lightlo4) reported

    Pathetic service by @reliancejio Harrassing the tax paying working middle class who actually have the purchasing power but no time to go to consumer court! Kindly resolve the complain ASAP or be ready for buycot campaign! @khurpenchh bhai plz RT!