Reliance Jio outages and service status in Mumbai Suburban, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Mumbai Suburban, including 2 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received Aug 5, 10:53 PM GMT+5:30.
- Internet (61%)
- Total Blackout (13%)
- Phone (12%)
- Wi-fi (11%)
- E-mail (3%)
- TV (1%)
The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai Suburban, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 6: Problems at Reliance Jio
Reliance Jio is having issues since 11:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai Suburban, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Wi-fi | 19 hours ago |
|
Mumbai
|
Total Blackout | 21 hours ago |
|
Mumbai
|
Internet | 2 days ago |
|
Mumbai
|
Internet | 2 days ago |
|
Mumbai
|
Internet | 3 days ago |
|
Mumbai
|
Internet | 3 days ago |
Nearby cities with recent reports
14 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:
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Indian (@Ankit28789794) reported from Yashodham, Maharashtra@reliancejio @JioCare @JioSaavn Feedback: caller tunes sound quality is very very poor, users loves to set up their loved tune but caller tune sound quality is super poor than the actual sound. It is disappointing, please see if you can improve in that section. Thanks
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Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare Why should I again revert when I am telling you issue isn’t fixed and I have given you ticket number which captures every details then why you keep on asking me. Please advise what has been done to fix this issue till date?
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Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra@JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....
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Ajay Awtaney (@LiveFromALounge) reported from Mumbai Suburban, Maharashtra@JioCare when does the service on my postpaid phone resume? Its been 2 months approx and the bills are all@paid (you have a mandate for auto debit). Shall I port the number away?
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Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare No one has called me no technician has visited and issue is resolved wow you guys are amazing all companies should learn this skill from you without calling/visiting customer and addressing their concerns to resolve issues!
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare @JioFanClub @reliancejio I have raised an issue and complaint number was given , without anyone visiting the complaint is closed and I’ve got an sms saying problem resolved. How on earth is it possible to check hardware from the backend pathetic service I must say
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Anil (@Alwaysanil_) reported from Mumbai Suburban, Maharashtramy jio fiber is not working i also complained and booked for engineer service but still no response received. @JioCare @JioFibre @reliancejio
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Anurag Tiwari (@anurag11820) reported from Thāne, Maharashtra@reliancejio Jiotrue5G is not working on 5G phone Realme 10pro+ 5G But Airtel 5G @airtelindia is working
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LFO Shrey Plays (@shreyplaysYT) reported from Mumbai Suburban, MaharashtraWhat is it with @reliancejio @PlayApex ping problems. Every alternate game the ping is at above 200ms. So annoying nd irritating.
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Mehak Kala (@mehak_kala) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio @JioFiberChennai When v need the connection then why it takes only half a day. Horrible sales team especially Hemant Singh frm Thane branch +919321003391 Need dis sorted asap
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Suhit Jain (@SuhitJain3) reported from Mumbai Suburban, MaharashtraWorst network jio is having now a days totally 0 % network they providing 4-5 times i had called to customer care but they didn't solve my problem lazy *** @JioCare @reliancejio
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Mainudeen sumro (@Msumro_) reported from Mumbai, Maharashtra@JioCare I'm already in support area and using supported device with 2999 recharge
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Karan G 🇮🇳 (@carlessguy) reported from Mahape, Maharashtra@JioCare i need to reboot again and again to use jio 5g. Where as others are able to use it without any issues.
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare Keep on working you have time till 31st Dec 2023 to call a customer who wanted to port in JIO and this is what @reliancejio calls 5G service
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Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra@JioCare Everytime I am given this same vague replies and no concrete resolution. Huge mistake that I ported out from Airtel to Jio for such sub standard network and more so for such pathetic service experience as no one in Jio ever listens. Such arrogance
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Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra@JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.
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CJ (@JagtianiShekhar) reported from Yashodham, Maharashtra@reliancejio @JioCare WIFi issue since yesterday and completely down since yesterday night. Please resolve immediately, thanks.
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Ashwini Pawar (@theonlyashwini) reported from Yashodham, MaharashtraWhy struggle to discontinue a number which is not in use ??? @reliancejio @JioCare tired of calling customer service, chatting from the app, visiting gallery!
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SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra@JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio
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Arnab Kanti Ghosh (@ArnabKantiGhosh) reported from Yashodham, MaharashtraI have a #jiofiber broadband. But I think the router is bad. Beacause the 5Ghz band is good the whole flat but the 2.4Ghz band is only available when I stand infront of the router. Also no response from the local team. This much bad service is not expected from @reliancejio.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Kavitha Shankaran (@KavithaShan11) reported@JioCare Your support completed all troubleshooting on 4 Aug and confirmed that the issue could not be resolved remotely. I was assured that a Field Engineer would visit on 5 Aug at 10 AM. I waited the entire day, but no engineer arrived.
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Ashit mazumder (@MazumderAshit) reportedMy jio fiber connectivity frequently interrupted but no action taken from jio, due to that facing problem on education etc. Why I am suffering after recharged on due time, I need prompt action on 3613554840 @JioCare
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विनय 'गुर्जर' (@Vinay_Gurjar_) reported@reliancejio @JioCare what on earth is wrong with you ? My internet is not working since 5 days, issue is just a wire in main box. Ur engineers suck, Cust support, appellate, they all suck !! No response at all from any one , I am done with Jio.
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Neha1909 (@nehapassi09) reported@JioCare My internet has been down since yesterday. I’ve raised multiple complaints but no engineer has been assigned. The app only has an AI chatbot and the customer care number connects to the Election Commission. Please resolve this urgently.
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vishal mani (@vishal1933) reportedFor 3 days, my Jio STB has not been working. YouTube and JioHotstar work, but Jio Live Channels don’t. Complaints via app/email got no response, and customer care calls disconnect automatically. This is unacceptable. Fix it urgently and send a technician.@JioCare @reliancejio
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sidharth nayak (@sidnext_) reported@JioCare Should I do my work, tweet at you four or five times a month, or wait for your service person?
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Truth Bomb (@Thread_Sutra) reported@reliancejio @JioCare Wtf is this @JioCare . How much time does it take for you to assign an engineer. When will you check the Jio fiber connection at my place?
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Pravin padhan (@Dragonvilla) reported@JioCare No 5g if enters the house, what a shame of a company JIO , INCREASING PRICE AND SERVICE SUCKS 😞😞😞😞
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ANIL (@ANIL_BRAROO) reported@JioCare Dear Mr. Mukesh Ambani, My Jio AirFiber has been giving continuous trouble. I was promised 30 Mbps, but for the last 5–7 days I'm getting only 1 Mbps (minimum) to 5.6 Mbps (maximum). I raised Service Request SR0003D9OG3 on 05/08/2026, but no one has bothered to follow up or resolve the issue. Is this the customer service standard of Reliance—sell the product, collect the money, and then forget the customer? This kind of indifference reflects arrogance and a complete disregard for customer trust. I hope this matter is taken seriously and resolved immediately. #JioAirFiber #PoorService #CustomerExperience
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Vikram Singh Meena(SATTAVAN),ਵਿਕਰਮ ਪੰਜਾਹ (@VickeySattavan1) reportedI booked Jio AirFiber at the Gangapur City Jio store on August 2nd; a representative named Pawan Bairwa processed the booking and collected the full payment, yet the AirFiber has not been installed so far. I was initially told it would be done on August 6th, but now they are saying it will be installed on August 8th. For such a major company, the service is appalling—Airtel would have been a better choice. Jio has been disappointing right from the start. I am attaching a screenshot of the payment. The request number provided to me is LR00001ELIW3, and the reference transaction ID is 2020080221045000029 / 0636121751279229. My mobile number is 8104022446. Ultimately, I want to know when this installation will take place—or if it will happen at all. @JioCare