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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 3 outage signals in the last 24 hours around Mumbai Suburban, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received Jul 29, 12:24 PM GMT+5:30.
  • 61% Internet (61%)
  • 12% Total Blackout (12%)
  • 12% Phone (12%)
  • 11% Wi-fi (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 29: Problems at Reliance Jio

Reliance Jio is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Mumbai Wi-fi 4 hours ago
Mumbai Phone 18 hours ago
Mumbai Internet 23 hours ago
Mumbai Internet 3 days ago
Mumbai Internet 3 days ago
Mumbai Total Blackout 3 days ago

Nearby cities with recent reports

Mumbai

25 recent signals

4 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • CelestinPillai
    Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra

    @JioCare Why am I not getting 5G even though it is available at my location? Other users are able to enjoy Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.

  • paaaarthhh
    Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra

    @JioCare RT news channel is not working on jio fiber.Please help

  • impankajengg
    I am Pankaj (@impankajengg) reported from Mumbai Suburban, Maharashtra

    @JioCare I am unable to see Twitter feeds, unable to make whatsapp voice and video calls with jio data from my new phone (1+10T). What's the solution?

  • SujeetY9213
    Sujeet Yadav (@SujeetY9213) reported from Yashodham, Maharashtra

    @JioCare jio mobile network not getting from 2dys...

  • dhi_ashu
    Ramdoot Ashu (@dhi_ashu) reported from Yashodham, Maharashtra

    Hey @JioCare I am facing internet related issue from a couple of days contact the customer care but not got any response pls solve the issue @reliancejio

  • Sarvjeet8082
    SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra

    @JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare Even Jio fiber speed is bad after upgrading to Rs 999 plan

  • anurag11820
    Anurag Tiwari (@anurag11820) reported from Thāne, Maharashtra

    @reliancejio Jiotrue5G is not working on 5G phone Realme 10pro+ 5G But Airtel 5G @airtelindia is working

  • Ankit28789794
    Indian (@Ankit28789794) reported from Yashodham, Maharashtra

    @reliancejio @JioCare @JioSaavn Feedback: caller tunes sound quality is very very poor, users loves to set up their loved tune but caller tune sound quality is super poor than the actual sound. It is disappointing, please see if you can improve in that section. Thanks

  • UD_SHAH79
    UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra

    @JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks

  • vinodpbakliwal
    vinod bakliwal (@vinodpbakliwal) reported from Yashodham, Maharashtra

    @JioCare hi i am jiofiber user i want to pause my connection as i will not be in the town for more than 2 months. Please help me

  • shriniwas07
    श्रीनिवास शर्मा (@shriniwas07) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare @ImAtulKansal We are following since 6 months for the installation of cable for Jio Fiber. No service is being received from you.

  • ashishhattangdi
    Dr. Ashish S. Hattangdi (Ph.D) (@ashishhattangdi) reported from Yashodham, Maharashtra

    @JioCare i wanted to Port our family numbers from prepaid to postpaid family plan. No response from website etc. Pls help

  • krish30777
    K.G.Nair (@krish30777) reported from Mumbai Suburban, Maharashtra

    @JioCare Since We are paying for 28 days why Team Jio's auto generated voice message hearing again and again... Such nasty experience with Jio. I know my recharge day... Pls stop this non sense or else I'll port to some other service. My Jio no. 8369338628

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Intermittent connection loss!! I am done now take some effort to investigate open the ticket listen to what your representative has advised & then let me know on what grounds you have closed the ticket without providing resolution and none of you jerks making an effort to call me

  • KejriwalManav
    Manav Kejriwal (@KejriwalManav) reported from Mumbai, Maharashtra

    @JioCare Saket CHS, Santacruz West. JioFibre not working since 3 days. Everyday the technician is promising to resolve the next day, but no resolution. Unexpected from Jio. Please assist immediately. Mumbai 400054.

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare The day from i port the call.. there is really have some issue. why we are telling you because we are suffering inspite of high charge amount you are not providing single rupee network.. just fed up your service which is not available check my history how many times it's get miss

  • ArnabKantiGhosh
    Arnab Kanti Ghosh (@ArnabKantiGhosh) reported from Yashodham, Maharashtra

    I have a #jiofiber broadband. But I think the router is bad. Beacause the 5Ghz band is good the whole flat but the 2.4Ghz band is only available when I stand infront of the router. Also no response from the local team. This much bad service is not expected from @reliancejio.

  • shreyplaysYT
    LFO Shrey Plays (@shreyplaysYT) reported from Mumbai Suburban, Maharashtra

    What is it with @reliancejio @PlayApex ping problems. Every alternate game the ping is at above 200ms. So annoying nd irritating.

  • surensadwelkar
    Surendra Sadwelkar (@surensadwelkar) reported from Mumbai Suburban, Maharashtra

    @JioCare i have complained 2 times so far that I cannot make or receive calls sometimes, i am not able to call any emergency numbers like 100. So far my issue remains unresolved. If Jio is not able to resolve my issue i will have to port out.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • drygin__
    (@drygin__) reported

    @JioCare Please stop lying. Could you please explain why it stopped working? Even after the so-called technician visited on Sunday and assured us there would be no issues, it stopped working within 24 hours. #SayNoToJio

  • BikramSpeaks
    Bikram Kumar (@BikramSpeaks) reported

    Hi, I was expecting a refund from jio in terms of voucher. The refund is due to excess amount paid for my old connection. I was assured that the amount will be paid within 90days. But no resolution. The SR was also closed two times. It has been 120days. SR000039SF9V. @JioCare

  • Israel_Iran_war
    Israel-Iran-war-news (@Israel_Iran_war) reported

    @arpitsikuuu @JioCare @reliancejio Use Vodafone Idea. Strong network

  • PanneChan
    Pranav (@PanneChan) reported

    @JioCare @reliancejio I have just taken an annual plan. I want to terminate my connection. What's the procedure? You can refund on pro-rata basis.

  • yadavd4631
    deepak yadav (@yadavd4631) reported

    @JioCare I do not want to proceed with the installation. Please cancel my JioFiber booking immediately, process my full refund, and share the cancellation request number and refund timeline. I am extremely disappointed with this poor service.

  • raman_gaur
    R K (@raman_gaur) reported

    @JioCare @JioCare Extremely disappointing service. My request has now been pushed to 31 July. Is this really your priority? If you cannot handle the demand, why keep adding more and more connections? Now time shift to @FibreAirtel. #Jio #PoorService

  • VishalbabuGM
    vishalbabu muttur (@VishalbabuGM) reported

    @JioCare I have been hearing this since 4 days, yet no one reached out , it's clear failure in service, @reliancejio should first provide me connection and compensate for the 4 days of loss

  • i_amshravan
    Shravan (@i_amshravan) reported

    @JioCare Part 2 For the last 2 months, I have been unable to download classes from one specific learning app on JioAirFiber. The same app works perfectly on my mobile hotspot and on other Wi-Fi connections. This clearly points to a problem with the Jio network, not my device or the app.

  • fenil20desai
    FENIL DESAI (@fenil20desai) reported

    @JioCare How many times will you keep sending the same copy-paste response? We've been hearing this for the last 3 days. We paid for a Jio AirFiber connection to get reliable internet, not repeated excuses. Stop sending automated replies and fix the issue immediately. @reliancejio

  • shiva_hundekar
    Shiva Hundekar (@shiva_hundekar) reported

    @JioCare "Blaming local cable operators for 3 WHOLE MONTHS is unacceptable! It is Jio's responsibility to manage infrastructure & resolve local issues. I have been paying monthly recharges for non-existent service. Assign a new field team/engineer immediately to resolve this. @JioCare"