Reliance Jio outages and service status in Mumbai Suburban, Maharashtra
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Mumbai Suburban, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 25, 12:45 AM GMT+5:30.
- Internet (62%)
- Wi-fi (15%)
- Total Blackout (14%)
- Phone (6%)
- E-mail (2%)
- TV (2%)
The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai Suburban, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 24: Problems at Reliance Jio
Reliance Jio is having issues since 12:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai Suburban, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, Mumbai Suburban, and Airoli.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 4 hours ago |
|
Mumbai
|
6 hours ago | |
|
Mumbai
|
Phone | 2 days ago |
|
Thāne
|
Internet | 2 days ago |
|
Mumbai
|
Internet | 2 days ago |
|
Mumbai
|
Internet | 2 days ago |
Nearby cities with recent reports
Community Discussion
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Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:
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Ajay Awtaney (@LiveFromALounge) reported from Mumbai Suburban, Maharashtra@JioCare when does the service on my postpaid phone resume? Its been 2 months approx and the bills are all@paid (you have a mandate for auto debit). Shall I port the number away?
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SARFRAZ ANSARI (@sarfrazansarii) reported from Mumbai Suburban, MaharashtraHii @JioCare My Phone Is 5G My Jio Sim Is 5g But it not showing 5g Please Help me
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port
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Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra@JioCare RT news channel is not working on jio fiber.Please help
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Indian (@Ankit28789794) reported from Yashodham, Maharashtra@reliancejio @JioCare @JioSaavn Feedback: caller tunes sound quality is very very poor, users loves to set up their loved tune but caller tune sound quality is super poor than the actual sound. It is disappointing, please see if you can improve in that section. Thanks
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CJ (@JagtianiShekhar) reported from Yashodham, Maharashtra@reliancejio @JioCare WIFi issue since yesterday and completely down since yesterday night. Please resolve immediately, thanks.
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Pankaj K (@pankajcyberr) reported from Mahape, MaharashtraIntermittently internet isn’t working @JioCare @JioFiberVoice You guys did some maintenance and screwed internet stability in my area!
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare I think this 15 times I have forwarded my house details... Why the same sop has been following? Can't you come here and check network
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UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra@JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks
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vinod bakliwal (@vinodpbakliwal) reported from Yashodham, Maharashtra@JioCare hi i am jiofiber user i want to pause my connection as i will not be in the town for more than 2 months. Please help me
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Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra@JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....
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Nidhaye Phand (@nidhayephand) reported from Yashodham, Maharashtra@JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!
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Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, MaharashtraHow should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare @JioFanClub @reliancejio I have raised an issue and complaint number was given , without anyone visiting the complaint is closed and I’ve got an sms saying problem resolved. How on earth is it possible to check hardware from the backend pathetic service I must say
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Deepak ojha (@Deepako53618528) reported from Yashodham, Maharashtra@JioFiberVoice @reliancejio @JioCare The service is good but facing issues with the internet it gets down for 4- 5 hrs from last 15 to 20 days no support has been provided The app also doesn't resolve the issue. Worst customer support and issue resolve
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Corona Radiata (@CoronaRadiata2) reported from Mumbai, MaharashtraI don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.
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Vin (@psychedelic604) reported from Yashodham, Maharashtra@JioCare why had the jio network suddenly become so back. Browsing on the phone has become a task.
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Shashikant Pandey #CRPF (@CAMANDO007) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Do we have any network issue at Vakola Datta Mandir Dmello Comp. Last few days network and calling capacity of Jio getting worst. Could you pleas make some alternate arrangements or let know to port out if you not able to provide solutions.
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Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra@JioCare bas service My welcome offer not received I am not using 5g unlimited data With postpaid number My plan 399 9309855763
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Pankaj K (@pankajcyberr) reported from Mumbai, MaharashtraInternet not working but green light is there on fiber box. @JioCare How many times will I get internet interruption? Will you refund the amount for downtime?
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Rakesh (@Raka_xplorer) reported@reliancejio @JioCare again it proved third class service, I want to convert my existing JIO prepaid sim to postpaid and visited MyJio store, Kankadbagh Patna and they are not issuing postpaid sim when I am showing adhar details from phone. #fraud #service
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ವೃಷಭ ಕಾರಜೋಳ (@karjol_Rish) reportedGross service deficiency by @JioCare @reliancejio! Order CO0001SCZ4IB for JioFiber relocation pending for days. Countless customer care calls, an email to the regional Appellate Authority, & a personal visit to the Malleshwaram branch have all been completely ignored. (1/4)
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kAiSeR (kD) 𝕏 ꪜ . (@TheKaiserDar) reported@JioCare Service Request is not in progress need to recheck with your records Ms Priyanka, it is on Hold and i guess you dont have that technology to know that why its on hold from past 10 days what's the issue no one enquired about it and you are saying that, such an worst reply @JioCare
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jaimin patel (@jc1991patel) reported@JioCare worst service ever no one came nothing do just took money only . Free ke paise milte rahenge .#reliance na net chal rha hai 1 week se na koi site engineer visiti krne aarha hai free ke paise lut rahe ho .
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Subhodeep Roy ( #GGMU) (@roy_subhodeep) reported@JioCare @jio_fiber @reliancejio Hello team I need more information on the jio ax3000 newly launched router, can that replace my existing **** jiofiber router or this has to be used as in ppoe mode connected to the jio router via ethernet Pls confirm Your techs know nothing
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kAiSeR (kD) 𝕏 ꪜ . (@TheKaiserDar) reportedDear Shubham Requesting you to close that service request at the earliest @JioCare
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Biswajit Nath (@highlandersays) reported• Refund timeline in case installation cannot be completed I request @JioCare and @reliancejio to provide a specific written resolution instead of automated template replies. Service ID: 03712 315895
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Pankaj Shah (@Sparrk_official) reportedI am having Worst experience of Jio Network @JioCare. More than Half validity is already expired of 90D Plan. No Responsibility, No Satisfactory Response, Nothing. I have been Complaining from last 1.5 Month, they says we'll solve in few days. Then they forget.
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🕵🏻♀️WhatchamacalLIT (@LitWhatchamacal) reported@JioCare since you have stopped customer service, mind sharing which recharge pack currently offers @JioHotstar tv subscription (not mobile) TV subscription? and please work on the app, hotstar been crashing for months now on ipad.
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Dhaval Kulkarni (धवल कुलकर्णी) 🇮🇳 (@dhavalkulkarni) reportedDear @reliancejio @JioCare since your IR team is unable to resolve this issue, pls cancel the plan and refund my money. Their trouble shooting is akin to moving around in circles.