Reliance Jio outages and service status in Mumbai Suburban, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 5 outage signals in the last 24 hours around Mumbai Suburban, including 5 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received May 1, 1:47 AM GMT+5:30.
- Internet (57%)
- Wi-fi (16%)
- Phone (16%)
- Total Blackout (7%)
- E-mail (4%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai Suburban, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 1: Problems at Reliance Jio
Reliance Jio is having issues since 12:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai Suburban, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Airoli, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 4 hours ago |
|
Mumbai
|
Internet | 5 hours ago |
|
Mumbai
|
Wi-fi | 6 hours ago |
|
Mumbai
|
Internet | 8 hours ago |
|
Mumbai
|
Internet | 8 hours ago |
|
Mumbai
|
Wi-fi | 1 day ago |
Nearby cities with recent reports
23 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:
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Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra@JioCare jio 5g welcome offer not applied Service not good Because prepaid number 5g available But postpaid is 5g not available 😡😡😡😡😡😡😡😡
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Volney Myron (@volneymyron) reported from Yashodham, MaharashtraThe worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!
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Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare No one has called me no technician has visited and issue is resolved wow you guys are amazing all companies should learn this skill from you without calling/visiting customer and addressing their concerns to resolve issues!
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NLG (@nlgogri) reported from Yashodham, Maharashtra@JioCinema app is not smooth at all. While watching highlights if you press back 10 second button then video freezes and commentary runs. Very pathetic experience @BCCI of watching ipl this year. Hope you address this issue at earliest @reliancejio
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Sujeet Yadav (@SujeetY9213) reported from Yashodham, Maharashtra@JioCare jio mobile network not getting from 2dys...
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Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Internet not working for landline number +91-22-31811638 please help
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare Not able to watch IPL and Sony channels since 5 days,no service from Jiofiber, shocking state of affairs
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vishnu agarwal (@agarwalvishnu) reported from Mumbai Suburban, Maharashtra@JioCare No solution to my complaint yet...
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Deepak ojha (@Deepako53618528) reported from Yashodham, Maharashtra@JioFiberVoice @reliancejio @JioCare The service is good but facing issues with the internet it gets down for 4- 5 hrs from last 15 to 20 days no support has been provided The app also doesn't resolve the issue. Worst customer support and issue resolve
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DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra@JioCare In my jio fiber plan,of Rs 999,I am getting a speed of 31 and 25 ,when it is supposed to be 150 or whereabouts, what is the reason for slow speed ? Please check
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Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@JioCare @reliancejio your Sigma quality will never come.. such a degrade service daily i am facing despite several complaints you are just operating ur AI and phone technology i think u don't have enough tower and service engineer please close my service it's done now
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Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra@reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response
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Karan G 🇮🇳 (@carlessguy) reported from Mahape, Maharashtra@JioCare i need to reboot again and again to use jio 5g. Where as others are able to use it without any issues.
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Mihir Pandya (@mihir_kp) reported from Yashodham, Maharashtra@JioFiberVoice @JioCare cant access Jio fiber internet and could not run diagnostics check, please help
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Anil (@Alwaysanil_) reported from Mumbai Suburban, Maharashtramy jio fiber is not working i also complained and booked for engineer service but still no response received. @JioCare @JioFibre @reliancejio
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Vin (@psychedelic604) reported from Yashodham, Maharashtra@JioCare why had the jio network suddenly become so back. Browsing on the phone has become a task.
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Whistleblower-सिटी बजाओ📢 (@WhistleBlower_H) reported from Yashodham, MaharashtraJio 5g Service Net...Hahahaha. It seems to run at a speed of 2G. 5G Internet service is still not available in cities like Mumbai Metropolitan. Ambani company is fooling all Indians. @reliancejio @JioCare @TRAI
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Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, MaharashtraHow should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio
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nikhilRC (@nikhilRC) reported from Yashodham, Maharashtra@JioCare @reliancejio I own a jio fiber conctn, last date to pay bill was 10 April, today mor I see the servics are suspendd. There can b sme issue, may b sme family emergncy tht someone was not able 2 pay the bill, wht is the logic in suspendng service in 2 days post due date
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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RUSHIL (Not so valid.) (@RUSHILarora20) reported@JioCare @JioCare @jagograhakjago Paid ₹2824.92 for JioFiber (Order NO0001CYUA3W), no installation done, cancelled on 20 April. Multiple SRs (SR000034M6EP, SR000033W031), still no refund. Your team promised 24-hour resolution but nothing happened. Extremely poor service. Resolve ASAP
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Naveen Kumar P (@toxic_boy_2004) reported@JioCare I have already DM’ed both my registered and alternate numbers as requested, but I am still waiting for a response. My service has been down since April 26th and you missed the April 29th appointment. Stop the delay tactics and give me a concrete time for the technician visit NOW
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Pankaj K (@ramkumar_pankaj) reported@JioCare Amazing. My calls are crystal clear—I can perfectly explain to people how your internet refuses to even load a single song. Consistency matters. Tried every possible fix, reset everything except my expectations… which, clearly, was my mistake. Anyway, thanks for the memories.
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Amol Joshi (@SW6AJ) reported@JioCare **** off! The house that existed at the site before the building was constructed has JioFiber. You are just scammers.
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Akash Jaiswal (@AkashAk75801) reportedWhat a rubbish service is provided by @jpbcare @JioCare if we deposit or received large amounts like 30k or 40k and we tried to send them its shows error always or we are able to send 5-10k only other money got stuckec totally frustrated by this bank service
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Monir Uddin (@MonirUddin51503) reported@JioCare I accept the migration to Postpaid. Please proceed with my number +916000919506 immediately so my International Roaming can work in Qatar. I have already sent the required details in DM. Please fix this on priority
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Rakesh Ranjan (@rxranjan005) reported@reliancejio @JioCare Why is the 5G network not consistent working even after we are paying for the 5 G data and we are not able to even use 4G data? @RIL_Updates
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Aditya Pratap Singh (@AdityaP71468713) reported@JioCare If it’s a temporary issue. Then 100 days me bhi shi nhi huya@jiocare
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A (@srk_chelsea) reported@JioCare pathetic experience for Jio fiber support..An SR raised yesterday for non connectivity has been rescheduled twice and now been postponed to next day without any prior update.
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Prashant Kumar (@p__k__x) reported@JioCare @reliancejio @JioCare I have sent you the details in DM. nt able to snd the ss hence attached the details as text If u r hc any shame lft dlvr d ordr by tmrw eod or refund my money and i'll stick with airtel. thy r way bttr than u. pathetic service !! worst mistk of port to jio!