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Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 4 outage signals in the last 24 hours around Mumbai Suburban, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jun 14, 11:06 AM GMT+5:30.
  • 66% Internet (66%)
  • 17% Wi-fi (17%)
  • 8% Phone (8%)
  • 7% Total Blackout (7%)
  • 2% E-mail (2%)
  • 1% TV (1%)

The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 14: Problems at Reliance Jio

Reliance Jio is having issues since 11:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, Mumbai Suburban, and Airoli.

CityProblem TypeReport Time
Mumbai Internet 6 hours ago
Mumbai Internet 7 hours ago
Mumbai Wi-fi 10 hours ago
Mumbai Internet 24 hours ago
Mumbai Internet 1 day ago
Mumbai Internet 1 day ago

Nearby cities with recent reports

Mumbai

53 recent signals

6 hours ago
Thāne

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • gunjankhatrii
    gunjan khatri (@gunjankhatrii) reported from Mahape, Maharashtra

    @reliancejio @JioCare @_MukeshAmbani I am trying to order jio fiber box from last 15 days raised ticket also but i am told no stocks ..wanted to know if I can get the fiber setop box ..as never tght this item also will have shortage

  • nlgogri
    NLG (@nlgogri) reported from Yashodham, Maharashtra

    @JioCinema app is not smooth at all. While watching highlights if you press back 10 second button then video freezes and commentary runs. Very pathetic experience @BCCI of watching ipl this year. Hope you address this issue at earliest @reliancejio

  • psychedelic604
    Vin (@psychedelic604) reported from Yashodham, Maharashtra

    @JioCare why had the jio network suddenly become so back. Browsing on the phone has become a task.

  • satishtiwari81
    satish tiwari (@satishtiwari81) reported from Mumbai Suburban, Maharashtra

    @reliancejio @RelianceEnt @reliancegroup kindly take notice that jio fibre team had assured us free connection to society.but after 2 month of service started.there is no response from team .feeling cheated from jio fibre .from Satish tiwari veermahal chs lalbaug 9820464853

  • Sarvjeet8082
    SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra

    @JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio

  • ManishaNanavaty
    manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra

    @JioCare And once again the wifi has been down since last evening 9pm and not working yet after 12 hrs. Pls escalate this complaint. I don't want ur standard reply.

  • CelestinPillai
    Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra

    @JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.

  • GhoshSomu
    somnath (@GhoshSomu) reported from Mumbai, Maharashtra

    @JioCare @Nitaambani56 See this people are just robots, atleast give me a customer care number.

  • TheVinodNair
    Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra

    @JioCare Everytime I am given this same vague replies and no concrete resolution. Huge mistake that I ported out from Airtel to Jio for such sub standard network and more so for such pathetic service experience as no one in Jio ever listens. Such arrogance

  • Pathak67k
    Tripurari Pathak (@Pathak67k) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare your network gone crazy....i received at least 16 calls from different state including 2 calls from J&k. Everyone is saying that I called them but how ?? I am in a meeting with peoples and my mobile is on table, no one using the how can I make call ??

  • surensadwelkar
    Surendra Sadwelkar (@surensadwelkar) reported from Mumbai Suburban, Maharashtra

    @JioCare i have complained 2 times so far that I cannot make or receive calls sometimes, i am not able to call any emergency numbers like 100. So far my issue remains unresolved. If Jio is not able to resolve my issue i will have to port out.

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare the port was the biggest mistake i have ever had... Despite being the highest charging amount of recharge i am not getting single one rupees service.... Delay in message.. and many of belonging voice i have been missed to due to your pathetic service

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra

    @JioCare Not able to connect with anyone for activation of my Jio fiber set top box and buying a wifi extender,, kindly help,sick of the service

  • snair700
    Sethu Nair (@snair700) reported from Mumbai Suburban, Maharashtra

    @JioCare What a ****** network. When your recharge expires all network go slow specially the data network.

  • nidhayephand
    Nidhaye Phand (@nidhayephand) reported from Yashodham, Maharashtra

    @JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!

  • sandandstories
    its me PANKAJ (@sandandstories) reported from Yashodham, Maharashtra

    I always wonder why people don’t make @reliancejio there first number. It got the answer. It’s a task to get through a real person on the customer care, first they will give you gyaan on what all are included in your plan and then no option to talk to a real person @JioCare

  • AnimeshK11
    Animesh Sunita Dada (@AnimeshK11) reported from Ghātkopar, Maharashtra

    @JioCare Mumbai 400086 Ghatkopar Nityanand Nagar Full areas Bad Jio network 😡😡😡 fully harassment.... Shame on you jio @reliancejio

  • theonlyashwini
    Ashwini Pawar (@theonlyashwini) reported from Yashodham, Maharashtra

    Why struggle to discontinue a number which is not in use ??? @reliancejio @JioCare tired of calling customer service, chatting from the app, visiting gallery!

  • modynishant
    Nishant Mody (@modynishant) reported from Mumbai Suburban, Maharashtra

    Dear @reliancejio we just bought a new jio sim and it’s showing enter network unlock code. We only have 3 attempts left. Kindly guide.

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare Even Jio fiber speed is bad after upgrading to Rs 999 plan

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • imritesh063
    Ritesh Kumar (@imritesh063) reported

    @JioCare @reliancejio It's been 21 days since I ordered a Jio SIM and it still hasn't arrived. The delivery boy calls, then hangs up and has blocked my number. Rs 350 payment was already taken. I can't even cancel from the app. Cancel my order immediately and refund my Rs 350.

  • mishraj14
    पं राज मिश्रा (@mishraj14) reported

    Pls Improve your 5G service in Satna , very bad experience these days @reliancejio @JioCare

  • CricTrend_CT
    CricTrend (@CricTrend_CT) reported

    @realrohitdawn @reliancejio @JioCare Is it resolved now? I am facing this issue now

  • ChinnaGoud96
    Chinnodu 𝕏🍥 (@ChinnaGoud96) reported

    @JioCare Full signal, no internet. Months of complaints, zero solution. Worst network experience and disappointing customer support. @reliancejio @JioCare

  • lannisterabhi
    Abhishek Kumar (@lannisterabhi) reported

    @JioCare @reliancejio @jio_fiber What kind of services do you provide? I have put a relocation request for fiber & hv paid for the relocation but none of your representatives hv contacted? D date was yesterday only. Pls resolve this asap or hv to get another service provider.

  • Dipjyoti_X
    Dipjyoti BORAH (@Dipjyoti_X) reported

    @JioCare Stop pasting the same old tweet. Do you have any solution? What is the use of this service if we can't access it when we need it the most? Do you really think this will solve the issue by 19 July?

  • iam_sai_
    Sai (@iam_sai_) reported

    @JioCare @SPrajapati56029 I need help, you guys are ghosting me. Please respond!

  • AtulRajSingh
    @TuL SiNgH (@AtulRajSingh) reported

    @JioCare My Jio Fiber has been down for 40+ hours. Customer care keeps extending the restoration time but the issue remains unresolved. This is causing professional loss and serious inconvenience. Very disappointing and unprofessional service. Please resolve urgently. #JioFiber

  • AshishR11931632
    Ashish Rai (@AshishR11931632) reported

    @JioCare @JioCare First you are not able to even find the ORN and now for 7 months you are saying working on service request - have some shame before replying

  • VraisedtoA
    Vishwas Agrawal (@VraisedtoA) reported

    @JioCare @reliancejio I cant even raise a support case as they tell me therr is service disruption in the area. It has been three days and there is no one I can reach out.