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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Mumbai Suburban, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Jul 16, 1:49 PM GMT+5:30.
  • 60% Internet (60%)
  • 13% Phone (13%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 17: Problems at Reliance Jio

Reliance Jio is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, and Mumbai Suburban.

CityProblem TypeReport Time
Mumbai Internet 24 hours ago
Mumbai Total Blackout 24 hours ago
Mumbai Internet 2 days ago
Mumbai Phone 3 days ago
Mumbai Phone 3 days ago
Mumbai Total Blackout 3 days ago

Nearby cities with recent reports

Mumbai

54 recent signals

24 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare Not able to watch IPL and Sony channels since 5 days,no service from Jiofiber, shocking state of affairs

  • krish30777
    K.G.Nair (@krish30777) reported from Mumbai Suburban, Maharashtra

    @JioCare Since We are paying for 28 days why Team Jio's auto generated voice message hearing again and again... Such nasty experience with Jio. I know my recharge day... Pls stop this non sense or else I'll port to some other service. My Jio no. 8369338628

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare Even Jio fiber speed is bad after upgrading to Rs 999 plan

  • Deepako53618528
    Deepak ojha (@Deepako53618528) reported from Yashodham, Maharashtra

    @JioFiberVoice @reliancejio @JioCare The service is good but facing issues with the internet it gets down for 4- 5 hrs from last 15 to 20 days no support has been provided The app also doesn't resolve the issue. Worst customer support and issue resolve

  • volneymyron
    Volney Myron (@volneymyron) reported from Yashodham, Maharashtra

    The worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!

  • AnimeshK11
    Animesh Sunita Dada (@AnimeshK11) reported from Ghātkopar, Maharashtra

    @JioCare Mumbai 400086 Ghatkopar Nityanand Nagar Full areas Bad Jio network 😡😡😡 fully harassment.... Shame on you jio @reliancejio

  • UD_SHAH79
    UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra

    @JioCare @reliancejio #jiofiber #worstinternet service provider net down past 12 hours in our area and yet cannot resolve the issue

  • satishtiwari81
    satish tiwari (@satishtiwari81) reported from Mumbai Suburban, Maharashtra

    @reliancejio @RelianceEnt @reliancegroup kindly take notice that jio fibre team had assured us free connection to society.but after 2 month of service started.there is no response from team .feeling cheated from jio fibre .from Satish tiwari veermahal chs lalbaug 9820464853

  • VikasShaw16
    Vikas Shaw (@VikasShaw16) reported from Mumbai Suburban, Maharashtra

    May I know any genuine contact person number I want to install mobile network tower in Mumbai on my rooftop @reliancejio @airtelindia @VodafoneGroup

  • ArnabKantiGhosh
    Arnab Kanti Ghosh (@ArnabKantiGhosh) reported from Yashodham, Maharashtra

    I have a #jiofiber broadband. But I think the router is bad. Beacause the 5Ghz band is good the whole flat but the 2.4Ghz band is only available when I stand infront of the router. Also no response from the local team. This much bad service is not expected from @reliancejio.

  • WhistleBlower_H
    Whistleblower-सिटी बजाओ📢 (@WhistleBlower_H) reported from Yashodham, Maharashtra

    Jio 5g Service Net...Hahahaha. It seems to run at a speed of 2G. 5G Internet service is still not available in cities like Mumbai Metropolitan. Ambani company is fooling all Indians. @reliancejio @JioCare @TRAI

  • SuhitJain3
    Suhit Jain (@SuhitJain3) reported from Mumbai Suburban, Maharashtra

    Worst network jio is having now a days totally 0 % network they providing 4-5 times i had called to customer care but they didn't solve my problem lazy *** @JioCare @reliancejio

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare the port was the biggest mistake i have ever had... Despite being the highest charging amount of recharge i am not getting single one rupees service.... Delay in message.. and many of belonging voice i have been missed to due to your pathetic service

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare The day from i port the call.. there is really have some issue. why we are telling you because we are suffering inspite of high charge amount you are not providing single rupee network.. just fed up your service which is not available check my history how many times it's get miss

  • sonianotani
    Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra

    No customer care number. Emails got a few holding replies and then no replies. This is a critical service for us!! @reliancejio @JioCare

  • yogesh_tadge
    Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, Maharashtra

    @JioCare need to connect to customer care

  • Sarvjeet8082
    SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra

    @JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Intermittent connection loss!! I am done now take some effort to investigate open the ticket listen to what your representative has advised & then let me know on what grounds you have closed the ticket without providing resolution and none of you jerks making an effort to call me

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra

    @JioCare In my jio fiber plan,of Rs 999,I am getting a speed of 31 and 25 ,when it is supposed to be 150 or whereabouts, what is the reason for slow speed ? Please check

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Nick_N_Shah
    nick (@Nick_N_Shah) reported

    @JioCare Yashoda, when you sent me dm there was right above details by me was provided of contact details of executive who had picked up equipment and date of pickup again I have provided JUST FOR YOU, CONFIRM AGAIN. PLS IF YOU CAN'T HELP TO RESOLVE MY ISSUE THAN SAY IT.

  • AnkurshanyShany
    Shany Srivastava 🇮🇳 🚩 (@AnkurshanyShany) reported

    @JioCare @reliancejio My JioFiber has been down, and despite raising SR00003BGLVL, there has been no progress. The app has been stuck at "Assigning an engineer," This is unacceptable. Please prioritize my complaint and arrange an engineer visit immediately. #JioFiber #JioCare

  • official_nitis
    Nitish Kushwaha (@official_nitis) reported

    Extremely frustrated with @reliancejio @JioCare! They falsely marked my CPGRAMS grievance as 'Closed' without fixing the network. My internet is completely dead inside my room at Chhalera, Sector 44, Noida since 4th July!

  • nofearjatin
    Jatin (@nofearjatin) reported

    @JioCare The intended service could never be completed, now your commitment of cancellation and refund of money is not being done. How pathetic can a customer support be? Even today I'm receiving messages of installation Appointment. I have clearly advised for cancellation of services.

  • usha06
    Usha (@usha06) reported

    @JioCare Just now got a call from a lady pretending to not know anything that's happening. When are you going to fix my internet issue? There is a router malfunction as per the technician. that router is 8 years old and probably reaching EOL. Are you trying to be stingy?

  • naresh9368
    seelam naresh (@naresh9368) reported

    @JioCare This is absolutely ridiculous. What an incompetent way to handle customer complaints! You ignored my emails for over a year and never bothered to reply. Now you're asking me for the pickup date and time of a device that your own team collected. (1/2)

  • UpadhyaySuyash
    Suyash upadhyay (@UpadhyaySuyash) reported

    Since installation, I have been facing repeated service interruptions almost every day. Now the service has been completely unavailable for 42+ hours. I am paying for internet access, not for endless complaint calls and generic responses. @JioCare @reliancejio

  • TheoryDhaga
    Theory Dhaga (@TheoryDhaga) reported

    @JioCare @JioCare My account is active and network signals are strong, but I am not receiving OTPs or SMS from any app, including WhatsApp and PhonePe. This is a complete SMS block. Please check my number's backend SMS services and fix this immediately.

  • CaptainAkash123
    Akash Rathod (@CaptainAkash123) reported

    @reliancejio @reliancejio I am calling on 199 or 198 or chat support but unable to talk to human customer support. There is no option showing to talk to customer support. Bachenchod sirf rate mahenga karo, aur service ke naam pe gand marao bsdk. Airtel, Jio sab mc ka haal ek jaisa hai

  • Rahane03
    Rahane (@Rahane03) reported

    @JioCare Comeonn.. how long for a simple issue.? Personally wud u keep this **** service if it gets dragged like this?