1. Home
  2. Companies
  3. Reliance Jio
  4. Mumbai Suburban
Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Mumbai Suburban, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Apr 15, 8:51 PM GMT+5:30.
  • 60% Internet (60%)
  • 16% Wi-fi (16%)
  • 16% Phone (16%)
  • 4% Total Blackout (4%)
  • 3% E-mail (3%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Airoli, Mumbai, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Airoli Phone 8 hours ago
Mumbai Phone 2 days ago
Mumbai Internet 2 days ago
Mumbai Internet 2 days ago
Mumbai Suburban E-mail 3 days ago
Mumbai Internet 3 days ago

Nearby cities with recent reports

Mumbai

10 recent signals

2 days ago
Airoli

1 recent signals

8 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • SmileAwayyy
    Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra

    @reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra

    @reliancejio jio fiber isn’t working properly in Kopar Khairne. Please fix asap

  • modynishant
    Nishant Mody (@modynishant) reported from Mumbai Suburban, Maharashtra

    Dear @reliancejio we just bought a new jio sim and it’s showing enter network unlock code. We only have 3 attempts left. Kindly guide.

  • surensadwelkar
    Surendra Sadwelkar (@surensadwelkar) reported from Mumbai Suburban, Maharashtra

    @JioCare i have complained 2 times so far that I cannot make or receive calls sometimes, i am not able to call any emergency numbers like 100. So far my issue remains unresolved. If Jio is not able to resolve my issue i will have to port out.

  • CelestinPillai
    Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra

    @JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.

  • ricaopowel214
    radhe radhe (@ricaopowel214) reported from Andheri, Maharashtra

    @JioCare why there is no network in Andheri East. Near mogra station. Since morning, there is issue in the network. Pathetic network.

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,

  • ArnabKantiGhosh
    Arnab Kanti Ghosh (@ArnabKantiGhosh) reported from Yashodham, Maharashtra

    I have a #jiofiber broadband. But I think the router is bad. Beacause the 5Ghz band is good the whole flat but the 2.4Ghz band is only available when I stand infront of the router. Also no response from the local team. This much bad service is not expected from @reliancejio.

  • JagtianiShekhar
    CJ (@JagtianiShekhar) reported from Yashodham, Maharashtra

    @reliancejio @JioCare WIFi issue since yesterday and completely down since yesterday night. Please resolve immediately, thanks.

  • sandandstories
    its me PANKAJ (@sandandstories) reported from Yashodham, Maharashtra

    I always wonder why people don’t make @reliancejio there first number. It got the answer. It’s a task to get through a real person on the customer care, first they will give you gyaan on what all are included in your plan and then no option to talk to a real person @JioCare

  • sonianotani
    Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio 5 days since registering entity on trueconnect and making a payment. Received invoice and email saying registered but we cannot move forward. Multiple complaint raised on email. Extremely frustrated! Urgent support needed

  • KBrochwala
    Kaushal Broachwala (@KBrochwala) reported from Mumbai Suburban, Maharashtra

    @JioCare, @JioChat Jio down in goregaon east since yesterday night. Kindly resolve ASAP.

  • TheVinodNair
    Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra

    @JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.

  • paaaarthhh
    Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra

    @JioCare RT news channel is not working on jio fiber.Please help

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare You can call and keep talking what I need is an solution for my problem where is that?? It doesn’t take 3 days to solve an internet problem?? I will wait until tomorrow morning 9:30, if you can resolve it, superb, if not please let me know how can I surrender the devices

  • SujeetY9213
    Sujeet Yadav (@SujeetY9213) reported from Yashodham, Maharashtra

    @JioCare jio mobile network not getting from 2dys...

  • SuhitJain3
    Suhit Jain (@SuhitJain3) reported from Mumbai Suburban, Maharashtra

    Worst network jio is having now a days totally 0 % network they providing 4-5 times i had called to customer care but they didn't solve my problem lazy *** @JioCare @reliancejio

  • praachinh
    praachi (@praachinh) reported from Mumbai Suburban, Maharashtra

    @reliancejio @DoT_India @TRAI Jio has been unnecessarily charging me for Netflix subscription which i have deactivated in Sept 2022.When i called the customer care services they said charges are correct and nothing can be done.I request the telecom authorities to help me in this

  • Alwaysanil_
    Anil (@Alwaysanil_) reported from Mumbai Suburban, Maharashtra

    My earlier request for engineer was for 5-6 pm slot 4 feb Since due to Some issue from jio application they didn't consider that SR, Please take a note of new SRN SR00001HEDMK I am having my lecture at 7 pm @_MukeshAmbani @JioCare @reliancejio

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @JioCare @reliancejio your Sigma quality will never come.. such a degrade service daily i am facing despite several complaints you are just operating ur AI and phone technology i think u don't have enough tower and service engineer please close my service it's done now

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • vinod9571050
    Vinod Vinod (@vinod9571050) reported

    @reliancejio Sir my sim card is damaged and I want to change it but your Jio store is permanently closed in my area please help me

  • HappySi28981173
    Happy Singh (@HappySi28981173) reported

    @JioCare I Test In Multiple Device But Same Issue Also In TV All Apps And Channel Is Buffering.

  • MrNetjer
    Mr Netjer (@MrNetjer) reported

    @JioCare facing network issue at my home for the last 9–10 months. In the last 6 days alone, I’ve raised 5 complaints, but still no resolution. Inside my home, internet is almost unusable. I’m trying to start livestreams but this is stopping me. Please fix this ASAP.

  • Matrix_Milo2021
    Madhav R. Krishna (@Matrix_Milo2021) reported

    @JioCare Please cancel my airfiber services Reason-i have shifted to Airtel Fiber in my area i dont need this airfiber it lags a lot from December 2025 to till this date

  • kevaljivani8580
    keval patel (@kevaljivani8580) reported

    @JioCare Worst network in Ravapar, Morbi since 1 year no signal, calls fail, internet dead. Multiple complaints, no action. Fix within 48 hrs or I’ll file a complaint with TRAI and i manage 15,000 people group in morbi so if problem is not solved then i port all user to airtel.

  • akshayjn4uu
    akshay kumar (@akshayjn4uu) reported

    @JioCare Hey I got sms already that service is restored but problem is once I got that sms, my service stopped. Before that it was working normal, so I think because of restoration my line got cut. Hope it’s easy for you to understand my situation now @JioCare @reliancejio

  • abhaylohan14646
    abhay lohani (@abhaylohan14646) reported

    @JioCare Hi, Help means resolving the issue on time and only by statement nothing is going to happen....As a discontinued internet service denting my day to day work so it must me resolved on priority otherwise no sense to continue with Jio Fibre. Kindly let me know timeline.

  • amitsablok
    Amit kumar sablok (@amitsablok) reported

    @JioCare Pathetic service almost a week and services are still not up 100% termination of service is only option i have now

  • NavneetSavaliy1
    Naval Patel (@NavneetSavaliy1) reported

    @JioCare @TRAI When get solution already paid bill why suspended number??

  • rajan10115
    Parminder singh (@rajan10115) reported

    @JioCare my Internet connection is down from 12/4/26 it’s almost 48 hours now and there is no proper help centre. We have reached to a helpline executive and still there is no solution as of yet request id is SR000033CXOR