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Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 6 outage signals in the last 24 hours around Mumbai Suburban, including 6 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 1, 8:30 PM GMT+5:30.
  • 64% Internet (64%)
  • 17% Wi-fi (17%)
  • 8% Phone (8%)
  • 7% Total Blackout (7%)
  • 3% E-mail (3%)
  • 1% TV (1%)

The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 2: Problems at Reliance Jio

Reliance Jio is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Mumbai E-mail 14 hours ago
Mumbai Internet 14 hours ago
Mumbai Internet 15 hours ago
Mumbai Internet 22 hours ago
Mumbai Total Blackout 23 hours ago
Mumbai Total Blackout 23 hours ago

Nearby cities with recent reports

Mumbai

14 recent signals

14 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • psychedelic604
    Vin (@psychedelic604) reported from Mumbai Suburban, Maharashtra

    @JioCare need help with jio fiber connection. SSID is not showing up and calling your customer care is no help either. Kindly help

  • CAMANDO007
    Shashikant Pandey #CRPF (@CAMANDO007) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Do we have any network issue at Vakola Datta Mandir Dmello Comp. Last few days network and calling capacity of Jio getting worst. Could you pleas make some alternate arrangements or let know to port out if you not able to provide solutions.

  • Msumro_
    Mainudeen sumro (@Msumro_) reported from Mumbai, Maharashtra

    @JioCare I'm already in support area and using supported device with 2999 recharge

  • RaashulTandon
    RAASHUL TANDON (@RaashulTandon) reported from Mumbai Suburban, Maharashtra

    @airtelindia inspite of activating DND I'm getting zillion calls a day! Network issues haven't been resolved for the past 1 year. Is this a sublime message to port to @reliancejio ?!

  • CelestinPillai
    Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra

    @JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.

  • sheldondsouza38
    Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra

    @airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.

  • TheVinodNair
    Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra

    @JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra

    @JioCare In my jio fiber plan,of Rs 999,I am getting a speed of 31 and 25 ,when it is supposed to be 150 or whereabouts, what is the reason for slow speed ? Please check

  • Alwaysanil_
    Anil (@Alwaysanil_) reported from Mumbai Suburban, Maharashtra

    My earlier request for engineer was for 5-6 pm slot 4 feb Since due to Some issue from jio application they didn't consider that SR, Please take a note of new SRN SR00001HEDMK I am having my lecture at 7 pm @_MukeshAmbani @JioCare @reliancejio

  • sonianotani
    Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio 5 days since registering entity on trueconnect and making a payment. Received invoice and email saying registered but we cannot move forward. Multiple complaint raised on email. Extremely frustrated! Urgent support needed

  • surensadwelkar
    Surendra Sadwelkar (@surensadwelkar) reported from Mumbai Suburban, Maharashtra

    @JioCare i have complained 2 times so far that I cannot make or receive calls sometimes, i am not able to call any emergency numbers like 100. So far my issue remains unresolved. If Jio is not able to resolve my issue i will have to port out.

  • sarfrazansarii
    SARFRAZ ANSARI (@sarfrazansarii) reported from Mumbai Suburban, Maharashtra

    Hii @JioCare My Phone Is 5G My Jio Sim Is 5g But it not showing 5g Please Help me

  • nidhayephand
    Nidhaye Phand (@nidhayephand) reported from Yashodham, Maharashtra

    @JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Jio Fiber internet Not working since 1st February 2023 time: 7pm, but no response received about restoring of the connection. #jiofiber #Jiodown

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Yashodham, Maharashtra

    @JioFiberVoice @JioCare cant access Jio fiber internet and could not run diagnostics check, please help

  • starchaitnya
    Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra

    Hello @JioCare r u seriously care your customer

  • dhi_ashu
    Ramdoot Ashu (@dhi_ashu) reported from Yashodham, Maharashtra

    Hey @JioCare I am facing internet related issue from a couple of days contact the customer care but not got any response pls solve the issue @reliancejio

  • HarshJaiwant
    Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, Maharashtra

    How should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra

    Internet not working but green light is there on fiber box. @JioCare How many times will I get internet interruption? Will you refund the amount for downtime?

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • marshal079
    Abhishek Kumar (@marshal079) reported

    @JioCare I am facing very worst 5g experience. I can't even Browse anything your 5g network is like -1g very worst. And your support team didn't even resolve my issue what they are saying in call totally goes out my head they are talking like robot. 8294184965 call me and help m

  • swaminath_bera
    Swaminath Bera (@swaminath_bera) reported

    @reliancejio The network connection inside GIFT City (Gandhinagar) is very weak. As a major global financial hub, seamless internet is critical here. Please look into upgrading the local towers to improve call drops and data speed for professionals working in the area.

  • KT44442
    किरण तासकर K T (@KT44442) reported

    @JioCare How long will this continue? I have contacted you multiple times via calls, emails, and tweets, yet the issue remains. This is causing significant trouble. Stop giving excuses and provide a permanent solution immediately."

  • AroraAvadh
    Avadh Arora (@AroraAvadh) reported

    Hey @JioCare , I activated a new Jiofibre pack just 2 days ago, but JioTV is still not working. This is really frustrating, especially after paying for the service. Please resolve this issue as soon as possible. Really disappointed with the service of your people

  • sankarlvb
    SANKAR SUBRAMANIAN (@sankarlvb) reported

    @JioCare shameful service provider Jio fiber SR registered on 26.6 Er scheduled on 27th postphoned on 28.6 again on 30.6. Yesterday stated visited on 2.7.26 Today again rescheduled on 3.7.26 Almost 168 hours are over shameful ugly service provider @airtelindia @BSNLCorporate

  • KT44442
    किरण तासकर K T (@KT44442) reported

    @JioCare Frustrated with constant connectivity failures across all my devices. Stop the fraud of giving repetitive excuses. Your service is pathetic. Perform a real check from your end and provide a permanent resolution immediately. Do not test my patience further."

  • abhaybhatn56221
    abhay bhatnagar (@abhaybhatn56221) reported

    @JioCare I already send you everything but still you answer like that you know nothing wow what a services are you providing to your customer

  • sanskar_sagar_
    संस्कार 🎃 (@sanskar_sagar_) reported

    @JioCare, this is the worst service I’ve dealt with. My STB request (SR000039RZK9) has been pending since June 29th. I’ve called 5 times in 2 days, and I’m sick of hearing ‘engineer will come.’ No one shows up. Stop wasting my time and fix it now. I’m extremely frustrated.

  • trueshashank7
    Shashankk Thakur (@trueshashank7) reported

    @JioCare since 2 PM there is network outage in my area and no update on the fix as yet. Can you please share the update asap coz the days loss is already done.

  • talktoacomputer
    he(y)m (@talktoacomputer) reported

    @JioCare It asks me to call the IVRS number and the call doesn't provide any options to reach my problem. Who even designed this horrible system? You pay your engineers for this?