Reliance Jio outages and service status in Mumbai Suburban, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Mumbai Suburban, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Aug 27, 4:58 PM GMT+5:30.
- Internet (67%)
- Wi-fi (12%)
- Phone (10%)
- E-mail (8%)
- Total Blackout (3%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai Suburban, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 28: Problems at Reliance Jio
Reliance Jio is having issues since 01:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai Suburban, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
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Internet | 1 day ago |
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Mumbai
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Internet | 1 day ago |
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Mumbai
|
Internet | 2 days ago |
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Mumbai
|
Internet | 2 days ago |
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Mumbai
|
Internet | 2 days ago |
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Mumbai
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Internet | 4 days ago |
Nearby cities with recent reports
15 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@reliancejio @JioCare it's frustrating time, taking twice the recharge but not given one single improvement in the jio... Everyday we are facing issue! I am not expecting such delay in service from Jio.. the more we raise whistle blow the more you are ignoring us big shame...
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Dr. Ashish S. Hattangdi (Ph.D) (@ashishhattangdi) reported from Yashodham, Maharashtra@JioCare i wanted to Port our family numbers from prepaid to postpaid family plan. No response from website etc. Pls help
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Ajay Awtaney (@LiveFromALounge) reported from Mumbai Suburban, Maharashtra@JioCare when does the service on my postpaid phone resume? Its been 2 months approx and the bills are all@paid (you have a mandate for auto debit). Shall I port the number away?
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I am Pankaj (@impankajengg) reported from Mumbai Suburban, Maharashtra@JioCare I am unable to see Twitter feeds, unable to make whatsapp voice and video calls with jio data from my new phone (1+10T). What's the solution?
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SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra@JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare Even Jio fiber speed is bad after upgrading to Rs 999 plan
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nikhilRC (@nikhilRC) reported from Yashodham, Maharashtra@JioCare @reliancejio I own a jio fiber conctn, last date to pay bill was 10 April, today mor I see the servics are suspendd. There can b sme issue, may b sme family emergncy tht someone was not able 2 pay the bill, wht is the logic in suspendng service in 2 days post due date
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Vikas Shaw (@VikasShaw16) reported from Mumbai Suburban, MaharashtraMay I know any genuine contact person number I want to install mobile network tower in Mumbai on my rooftop @reliancejio @airtelindia @VodafoneGroup
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Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra@JioCare Everytime I am given this same vague replies and no concrete resolution. Huge mistake that I ported out from Airtel to Jio for such sub standard network and more so for such pathetic service experience as no one in Jio ever listens. Such arrogance
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare tv channels on Jiofiber giving trouble,at times some channels disappear,my plan is 150 Mbps,stb needs to be checked
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NLG (@nlgogri) reported from Yashodham, Maharashtra@JioCinema app is not smooth at all. While watching highlights if you press back 10 second button then video freezes and commentary runs. Very pathetic experience @BCCI of watching ipl this year. Hope you address this issue at earliest @reliancejio
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Nidhaye Phand (@nidhayephand) reported from Yashodham, Maharashtra@JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!
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Vishal H Rochlani (@vrochlani) reported from Yashodham, Maharashtra@JioCare Its surprising to note that we can't have access to older invoice.Which company is doing that only yours? Was not able to access the Invoice of Sept'22. Kindly be customer friendly in your support. Does your acc also deletes it after 180 days, then y not access to clients.
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Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra@ParikshitK_ @JioCare Facing this issue since the last few days
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Mehak Kala (@mehak_kala) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio @JioFiberChennai When v need the connection then why it takes only half a day. Horrible sales team especially Hemant Singh frm Thane branch +919321003391 Need dis sorted asap
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Poonam Ralh (@iPoonamRalh) reported from Mumbai Suburban, Maharashtra@Airtel_Presence I mistakenly recharged my number for 666 but i never got it coz I have ported my number to @JioCare . Can you pls look into this. Recharge did via @Paytm
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Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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Anil (@Alwaysanil_) reported from Mumbai Suburban, MaharashtraMy earlier request for engineer was for 5-6 pm slot 4 feb Since due to Some issue from jio application they didn't consider that SR, Please take a note of new SRN SR00001HEDMK I am having my lecture at 7 pm @_MukeshAmbani @JioCare @reliancejio
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nj (@navinjk11) reported from Mumbai, Maharashtra@JioCare @reliancejio No response yet to my requests 3rd in the day why so slow ?
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Mitesh Saraf (@miteshsaraf78) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare Hey when is #Mumbai getting #5G really sick of this useless currant network 😡
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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JioCare (@JioCare) reported@omKumar_507 @reliancejio Hi Om, we apologize for the trouble and delay caused. As per the latest update, your installation work order is future dated. We request you to wait for sometime and you would receive a SMS confirming your appointment details – Priyanka
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Sashank 🇮🇳 (@SashankParashar) reported@JioCare I think I've made my stance very clear. I know the service request is closed. That's my issue, because the problem is NOT resolved. @JioCare
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Ashish Sharma (@ashishsharma_og) reportedIt’s been more than 2 days since my JioFiber connection stopped working, and there’s still no clear update on when it will be fixed. I’ve already checked my own setup and the connection is fine. The issue appears to be with the Jio hub/network, yet the customer care team has no clear answer or timeline. It’s causing me serious inconvenience, and despite repeated follow-ups, I’m getting no proper solution. Honestly, this is one of the worst service experiences I’ve had with Jio. I expected much better from a company like Reliance. Getting the worst service experience with the Jio @JioCare #JioFiber #Jio #RelianceJio
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AnoopKV (@AnoopKV69258303) reported@JioCare You are not getting Madam. Last month also I raised same ticket, it got closed.. no one fixed. Again same thing happened now. If you can't fix it, either you compensate your customer or don't expect customer to be with jio.
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Vvikas J Kaklotar (@vvikasjkaklotar) reported@JioCare @reliancejio are you guys sleeping past 3 days that no response has been received. My issue is still not resolved.
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Shah Faisal (@ShahFaisal_ace) reportedFacing absolute 'No Service' on my Jio eSIM in the UAE. All manual network selections (Etisalat/du), roaming toggles, and network resets are already done. Critical bank OTPs are stuck. Please check DM, escalate to technical team, and fix backend provisioning urgently @reliancejio
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Shah Faisal (@ShahFaisal_ace) reportedFacing absolute 'No Service' on my Jio eSIM in the UAE. All manual network selections (Etisalat/du), roaming toggles, and network resets are already done. Critical bank OTPs are stuck. Please check DM, escalate to technical team, and fix backend provisioning urgently! @JioCare
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Venugopalan (@Venugopalan17) reported@JioCare @reliancejio are u all alive kicking . It's more than 10 days problem connectivity not resolved? What's issue ?
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Priya Ranjan Mishra (@pranjan_mishra) reported@JioCare 5g network not coming in our house. it was coming since last 3-4 years when Jio started 5g in sambalpur till yesterday morning.since yesterday 5g network not stable only 2 bars showing in network panel and immediately it's getting shifted to 4g.
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gururaghavendran (@gururaghav50) reported@JioCare JioFiber activated on 17-Aug-2026 stopped working on 27-Aug-2026 (SR00003F5BYE). Due to delay in resolution, 300 cash was collected for a cable cut without any receipt. Connection is working now. Please investigate and refund if the charge was unauthorized