Reliance Jio outages and service status in Mumbai Suburban, Maharashtra
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Mumbai Suburban, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 15, 7:27 PM GMT+5:30.
- Internet (58%)
- Wi-fi (21%)
- Total Blackout (15%)
- Phone (2%)
- E-mail (1%)
- TV (1%)
The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai Suburban, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 16: Problems at Reliance Jio
Reliance Jio is having issues since 01:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai Suburban, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai Suburban, Mumbai, Airoli, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai Suburban
|
Internet | 12 hours ago |
|
Mumbai
|
Internet | 1 day ago |
|
Mumbai
|
Internet | 3 days ago |
|
Mumbai
|
Internet | 3 days ago |
|
Mumbai
|
Wi-fi | 3 days ago |
|
Mumbai
|
Internet | 3 days ago |
Nearby cities with recent reports
16 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:
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Devarshi Barot (@devarshibarot28) reported from Mumbai Suburban, Maharashtra@JioCare I had activated and was using Jio 5G welcome offer. My plan was about to expire and I'd recharged with new one before it gets expired. After the shift to new plan my welcome offer is no longer there. Kindly help.
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manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra@JioCare Pls share the number of the area division city level supervisors. This is not done. Every two days the network is down and we keep bearing with it. What quality of service is this??? @TimesNow
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Vikas Shaw (@VikasShaw16) reported from Mumbai Suburban, MaharashtraMay I know any genuine contact person number I want to install mobile network tower in Mumbai on my rooftop @reliancejio @airtelindia @VodafoneGroup
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@cankkasera @JioCare @reliancejio Hi I have face call and network both issue... I have just recently port the network candle is only ,1 available. Despite following up no improvement... जियो मैने क्यों लियो... Abhi Aisa lag raha he
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vishnu agarwal (@agarwalvishnu) reported from Mumbai Suburban, Maharashtra@JioCare No solution to my complaint yet...
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Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra@reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response
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Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, Maharashtra@JioCare need to connect to customer care
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Kaushal Broachwala (@KBrochwala) reported from Mumbai Suburban, Maharashtra@JioCare, @JioChat Jio down in goregaon east since yesterday night. Kindly resolve ASAP.
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@reliancejio @JioCare You only hire Telecallers, Artificial intellect, but you don't have enough tower and service engineer to check the network compatibility.. it's daily pain ! Our day start with frustration. We are planning to go in consumer court @jagograhakjago
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare You can call and keep talking what I need is an solution for my problem where is that?? It doesn’t take 3 days to solve an internet problem?? I will wait until tomorrow morning 9:30, if you can resolve it, superb, if not please let me know how can I surrender the devices
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Mihir Pandya (@mihir_kp) reported from Yashodham, Maharashtra@JioFiberVoice @JioCare cant access Jio fiber internet and could not run diagnostics check, please help
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Praveen Kushwaha (@praveenkushwaha) reported from Yashodham, Maharashtra@JioCare Pathetic service from Jio fibre. Everyday internet down fpr 5-6 hours in Kandivali West area.
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Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra@JioCare bas service My welcome offer not received I am not using 5g unlimited data With postpaid number My plan 399 9309855763
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port
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Mainudeen sumro (@Msumro_) reported from Mumbai, Maharashtra@JioCare I'm already in support area and using supported device with 2999 recharge
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Ajay Awtaney (@LiveFromALounge) reported from Mumbai Suburban, Maharashtra@JioCare when does the service on my postpaid phone resume? Its been 2 months approx and the bills are all@paid (you have a mandate for auto debit). Shall I port the number away?
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Mehak Kala (@mehak_kala) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio @JioFiberChennai When v need the connection then why it takes only half a day. Horrible sales team especially Hemant Singh frm Thane branch +919321003391 Need dis sorted asap
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Corona Radiata (@CoronaRadiata2) reported from Mumbai, MaharashtraI don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.
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Nishant Mody (@modynishant) reported from Mumbai Suburban, MaharashtraDear @reliancejio we just bought a new jio sim and it’s showing enter network unlock code. We only have 3 attempts left. Kindly guide.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Shashank Singh Rathod (@RathodShashank) reported@JioCare For the past three days, we've been facing internet issues in the name of service work in our area. You have to do all this work during working hours. Do we pay 6 months in advance for this and get such services? I will never use Jio services again. Very bad experience.
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@vextoken (@GaganSaini35334) reported@JioCare @reliancejio Sir/Madam, kindly help for refund of ₹2,221.46 for cancelled JioAirFiber Order No. NO0001CPKKE8. Connection was cancelled before installation on 7 April 2026 and cancellation confirmation was received from Jio. Still, till 16 May 2026 refund has not been..
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VISHNUKUMAR (@VishnuZingade) reported@rumiiihere Getting a resolution from @reliancejio @JioCare is the most painful!
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ashvini kumar katoch (@AshviniKatoch) reportedAs per Google 2 GB data is enough for 20 hrs of music and 6-7hrs of videos. But ***** zeans of Dheeru Bhai forces his lineage of @jiocare to cut down viewing hrs for consumers We can't expect हेराफेरी वाले zeans of pet pump operator to give good results of richest Ambani family
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ॐ नमः शिवाय (NAGA WARRIOR) ॐ नमः शिवाय (@PANKAJK88720978) reported@JioCare Who asked u to put the request on hold? Cancel means cancel. Just making excuses to delay my refund?
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Piyush Shah (@PiyushS55186976) reported@JioCare PLEASE REGISTER THE COMPLAINT JIO FIBRE NOT WORKING PROPERLY LAND LINE NO 079 ××××5610
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RAHUL VERMA (@rahulverma_13) reported@reliancejio Jio fibre in India s capital not working since 2 days. Defunct customer care is of no use . Only regret expression nothing else.. beware of Jio
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The Random Real (@The_RandomReal_) reported@JioFiber @RelianceJio 12+ HOURS of outage, pushed to 3AM, and all you send is a template apology?! Charging crores from customers and can't fix ONE fiber line. Absolute SCAM of a company. #JioDown #RelianceScam
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Mohammed Viquar Ahme (@AhmedViquar) reported@JioCare I had a have Internet issue , SR000035XQV1 . local technical person call me and said they will come tomorrow i said its not possible we need fix the issue today as its urgent. engineer is asking me why didn't u open the ticket in morning when u have issue since morning.
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Proud Indian (@proudindian1801) reported@JioCare Now the app is showing that "assigning an engineer" seriously..it is more than 24 hours and still i am getting this poor response?? @reliancejio