Reliance Jio outages and service status in Mumbai Suburban, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 3 outage signals in the last 24 hours around Mumbai Suburban, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 21, 7:01 PM GMT+5:30.
- Internet (59%)
- Wi-fi (13%)
- Phone (12%)
- Total Blackout (11%)
- E-mail (3%)
- TV (1%)
The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai Suburban, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 21: Problems at Reliance Jio
Reliance Jio is having issues since 02:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai Suburban, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, and Mumbai Suburban.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 2 hours ago |
|
Mumbai
|
Internet | 5 hours ago |
|
Mumbai
|
Wi-fi | 11 hours ago |
|
Mumbai
|
Internet | 1 day ago |
|
Mumbai
|
2 days ago | |
|
Mumbai
|
Internet | 2 days ago |
Nearby cities with recent reports
18 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:
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Vinod Yadav (@vsy135) reported from Mumbai Suburban, MaharashtraPathetic service from @JioCare . Went to kanjur jio office (near huma cinema) to get my father's sim changed as existing one was corrupted. Everyone in that lane had electricity except jio store. Jio representative said "meter had been cut down as electricity bill is not paid"
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Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra@airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.
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I am Pankaj (@impankajengg) reported from Mumbai Suburban, Maharashtra@JioCare I am unable to see Twitter feeds, unable to make whatsapp voice and video calls with jio data from my new phone (1+10T). What's the solution?
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@cankkasera @JioCare @reliancejio Hi I have face call and network both issue... I have just recently port the network candle is only ,1 available. Despite following up no improvement... जियो मैने क्यों लियो... Abhi Aisa lag raha he
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LFO Shrey Plays (@shreyplaysYT) reported from Mumbai Suburban, MaharashtraWhat is it with @reliancejio @PlayApex ping problems. Every alternate game the ping is at above 200ms. So annoying nd irritating.
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Nidhaye Phand (@nidhayephand) reported from Yashodham, Maharashtra@JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!
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somnath (@GhoshSomu) reported from Mumbai, Maharashtra@JioCare @Nitaambani56 See this people are just robots, atleast give me a customer care number.
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare one thing is for sure will never port to @reliancejio as their executive couldn't call in more than 5 days. It's their 5g service
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Pratik HS Shah (@hspratik) reported from Yashodham, Maharashtra@JioCare @JioFiberVoice @reliancejio horrible experience ever while installation of jio fiber, they were sugar coated sweet talkers while taking selling plans & equally unpleasant experience while installation. Please update about cancellation & refund process of order
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Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio 5 days since registering entity on trueconnect and making a payment. Received invoice and email saying registered but we cannot move forward. Multiple complaint raised on email. Extremely frustrated! Urgent support needed
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@JioCare @reliancejio your Sigma quality will never come.. such a degrade service daily i am facing despite several complaints you are just operating ur AI and phone technology i think u don't have enough tower and service engineer please close my service it's done now
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Ashwini Pawar (@theonlyashwini) reported from Yashodham, MaharashtraWhy struggle to discontinue a number which is not in use ??? @reliancejio @JioCare tired of calling customer service, chatting from the app, visiting gallery!
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vishnu agarwal (@agarwalvishnu) reported from Mumbai Suburban, Maharashtra@JioCare No solution to my complaint yet...
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Suhit Jain (@SuhitJain3) reported from Mumbai Suburban, MaharashtraWorst network jio is having now a days totally 0 % network they providing 4-5 times i had called to customer care but they didn't solve my problem lazy *** @JioCare @reliancejio
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare the port was the biggest mistake i have ever had... Despite being the highest charging amount of recharge i am not getting single one rupees service.... Delay in message.. and many of belonging voice i have been missed to due to your pathetic service
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Whistleblower-सिटी बजाओ📢 (@WhistleBlower_H) reported from Yashodham, MaharashtraJio 5g Service Net...Hahahaha. It seems to run at a speed of 2G. 5G Internet service is still not available in cities like Mumbai Metropolitan. Ambani company is fooling all Indians. @reliancejio @JioCare @TRAI
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Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra@JioCare I want to port my no to onther service provider. Your complaints number 198 not working. Your customer support worst on Twitter too.
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port
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ajay (@shuks1986) reported from Yashodham, Maharashtra@JioCare @TRAI having problems in voice call Too much disturbance with jio network i just got back to jio from Airtel but same problem with the same number
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Arnab Kanti Ghosh (@ArnabKantiGhosh) reported from Yashodham, MaharashtraI have a #jiofiber broadband. But I think the router is bad. Beacause the 5Ghz band is good the whole flat but the 2.4Ghz band is only available when I stand infront of the router. Also no response from the local team. This much bad service is not expected from @reliancejio.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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sammy (@samarthhublika2) reportedHi @JioCare, This is extremely frustrating. A technician visited today and fixed my JioFiber connection. It worked for only 3–4 hours, and now the internet is down again. The LOS/red light is blinking, and there is no internet. Please arrange for a proper inspection
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IdeasMoney (@ideasmoney) reported@JioCare @JioCare @AmbaniKaVansaj Hi, Please let me know clearly by when I will get the refund for cancellation of LR00001E978V. Your service request is of now use to me. Please learn to communicate what is relevant to customer. SR is your internal process which I don't care about.
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Sourav Bhuyan (@bhuyan_sourav) reported@JioCare @JioCare Please dont send same scripted message again and again. There is no weather issue in my area. If the field manager informed this to you they are not telling the truth.
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nita jalan (@nija_297) reported@FibreJio @reliancejio @JioCare I have given up my air fibre 3 months ago. Already spoken twice to customer care n local provider. Each call takes up precious 10-15 mins. Everyday im being inundating me with calls as 2 why im not continuing. Pls STOP!!
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Priya Jain (@PriyaJa10254402) reported@JioCare Its still not resolved. Poor experience from last 3 to 4 months. Problem arises every month and things doesnt get resolved early... it gets impacted for about a week . Whats wrong with jio services.
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Arunkumar Jagadeesh (@ArunkumarJagad3) reported@JioCare I am not asking for a refund because I changed my mind. I am asking because the service has been defective since installation. Despite multiple complaints and engineer visits, the promised service has not been delivered. @jio_fiber
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Er. Rahul Ranjan (@RahulRa35294681) reported@JioCare Ok, thank you so much for paying attention to this. Pls help us till end, i.e., till complete installation and let me know if any support required from my side.
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Mr.wick (@Mr_WickOO7) reported@reliancejio @JioCare Customers are paying for a service that's unavailable, yet there's no real support and no accountability. At this point, it feels like a customer support scam, not a telecom service. Fix the network or stop charging people for services you aren't providing. @JioCare #Jio5G
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Sarajit Banik (@SarajitBanik1) reported@JioCare My main concern is 4G, 5G and calling connectivity. AirFiber is secondary because I rely on my mobile outside home. I've shared all details in DM. The Appellate Desk said a state level complaint would be raised, but no SR appears in the app. It's been a week no update.
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CREAO AFRICA (@CreaoAfrica) reported@tigerjasoos @reliancejio @TRAI Being stuck because only one ghost agent can help is broken ,CREAO keeps ownership clear and simple.