Reliance Jio Outage Report in Mumbai Suburban, State of Mahārāshtra

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

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Full Outage Map

Problems in the last 24 hours in Mumbai Suburban, State of Mahārāshtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

1. 

   Internet (48%)

2. 

   Total Blackout (21%)

3. 

   Phone (16%)

4. 

   Wi-fi (11%)

5. 

   E-mail (4%)

6. 

   TV (1%)

Live Outage Map Near Mumbai Suburban, State of Mahārāshtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai and Thāne.

City	Problem Type	Report Time
Mumbai	Phone	2 days ago
Mumbai	Internet	2 days ago
Mumbai	Internet	2 days ago
Mumbai	Phone	2 days ago
Mumbai	Internet	2 days ago
Mumbai	Wi-fi	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Mumbai Suburban, State of Mahārāshtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

• Sheldon Dsouza (@sheldondsouza38) reported 2 years ago from Yashodham, State of Mahārāshtra

  @airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.

• Praveen Kushwaha (@praveenkushwaha) reported 2 years ago from Yashodham, State of Mahārāshtra

  @JioCare Pathetic service from Jio fibre. Everyday internet down fpr 5-6 hours in Kandivali West area.

• Sujeet Yadav (@SujeetY9213) reported 2 years ago from Yashodham, State of Mahārāshtra

  @JioCare jio mobile network not getting from 2dys...

• Chembur Chapters (@ChemburChapters) reported 2 years ago from Yashodham, State of Mahārāshtra

  @JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio

• UDAY (@UD_SHAH79) reported 2 years ago from Yashodham, State of Mahārāshtra

  @JioCare @reliancejio #jiofiber #worstinternet service provider net down past 12 hours in our area and yet cannot resolve the issue

• DR MUKESH MEHTA (@msmehta2000) reported 2 years ago from Yashodham, State of Mahārāshtra

  @JioCare Not able to watch IPL and Sony channels since 5 days,no service from Jiofiber, shocking state of affairs

• gunjan khatri (@gunjankhatrii) reported 2 years ago from Mahape, State of Mahārāshtra

  @reliancejio @JioCare @_MukeshAmbani I am trying to order jio fiber box from last 15 days raised ticket also but i am told no stocks ..wanted to know if I can get the fiber setop box ..as never tght this item also will have shortage

• DR MUKESH MEHTA (@msmehta2000) reported 2 years ago from Yashodham, State of Mahārāshtra

  @JioCare tv channels on Jiofiber giving trouble,at times some channels disappear,my plan is 150 Mbps,stb needs to be checked

• Pankaj K (@pankajcyberr) reported 2 years ago from Mahape, State of Mahārāshtra

  Intermittently internet isn’t working @JioCare @JioFiberVoice You guys did some maintenance and screwed internet stability in my area!

• ROHAN GOHIL (@ROHANGOHIL) reported 2 years ago from Yashodham, State of Mahārāshtra

  @JioCare All the iphone user are facing the same issue please solve it as soon as possible or u guys will lose all the customers

• Vaibhav Gupta (He/Him/His) (@vaibhav30gup) reported 2 years ago from Yashodham, State of Mahārāshtra

  @LnTFinance even after having #DnD activated, still receiving numerous calls for loan offers. Can u please give me an explanation? I raised my concern multiple times with @JioCare and the complaint falls on Deaf years. @TRAI can u take some action. This is a serious violation.

• Whistleblower-सिटी बजाओ📢 (@WhistleBlower_H) reported 2 years ago from Yashodham, State of Mahārāshtra

  Jio 5g Service Net...Hahahaha. It seems to run at a speed of 2G. 5G Internet service is still not available in cities like Mumbai Metropolitan. Ambani company is fooling all Indians. @reliancejio @JioCare @TRAI

• Nitin Kumar Vishwakarma (@mr_nitin__45) reported 2 years ago from Yashodham, State of Mahārāshtra

  @JioCare jio 5g welcome offer not applied Service not good Because prepaid number 5g available But postpaid is 5g not available 😡😡😡😡😡😡😡😡

• Nitin Kumar Vishwakarma (@mr_nitin__45) reported 2 years ago from Yashodham, State of Mahārāshtra

  @JioCare bas service My welcome offer not received I am not using 5g unlimited data With postpaid number My plan 399 9309855763

• nikhilRC (@nikhilRC) reported 2 years ago from Yashodham, State of Mahārāshtra

  @JioCare @reliancejio I own a jio fiber conctn, last date to pay bill was 10 April, today mor I see the servics are suspendd. There can b sme issue, may b sme family emergncy tht someone was not able 2 pay the bill, wht is the logic in suspendng service in 2 days post due date

• NLG (@nlgogri) reported 2 years ago from Yashodham, State of Mahārāshtra

  @JioCinema app is not smooth at all. While watching highlights if you press back 10 second button then video freezes and commentary runs. Very pathetic experience @BCCI of watching ipl this year. Hope you address this issue at earliest @reliancejio

• Karan G 🇮🇳 (@carlessguy) reported 2 years ago from Mahape, State of Mahārāshtra

  @JioCare i need to reboot again and again to use jio 5g. Where as others are able to use it without any issues.

• Arnab Kanti Ghosh (@ArnabKantiGhosh) reported 2 years ago from Yashodham, State of Mahārāshtra

  I have a #jiofiber broadband. But I think the router is bad. Beacause the 5Ghz band is good the whole flat but the 2.4Ghz band is only available when I stand infront of the router. Also no response from the local team. This much bad service is not expected from @reliancejio.

• Ramdoot Ashu (@dhi_ashu) reported 2 years ago from Yashodham, State of Mahārāshtra

  Hey @JioCare I am facing internet related issue from a couple of days contact the customer care but not got any response pls solve the issue @reliancejio

• Indian (@Ankit28789794) reported 2 years ago from Yashodham, State of Mahārāshtra

  @reliancejio @JioCare @JioSaavn Feedback: caller tunes sound quality is very very poor, users loves to set up their loved tune but caller tune sound quality is super poor than the actual sound. It is disappointing, please see if you can improve in that section. Thanks

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• पॉलिटिकल चिंटू (@CWWt9BMnXVsSrMw) reported an hour ago

  @MrSinha_ @JioCare In this case @ViCustomerCare is the worst. They keep generating complaints after every deadline without resolving the previous one. FunTny part is they don't even change their excuses every time.

• Prasanna (@prasy78) reported 3 hours ago

  @Airtel_Presence No use in DM, no service agent called so far and still internet is down, terrible service!! Should have gone with @JioCare @ACTFibernet

• Gaint Loki ☀️ (@gaintLoki_) reported 6 hours ago

  @MrSinha_ @JioCare Use BSNL they do instant service

• Siddharth Mishra (@sidmishra150887) reported 13 hours ago

  Ported from @reliancejio to @ViCustomerCare due to frequent call drops in Jio. Ended up trapped in Vi’s outdated EDGE network. What a shame that telcos in India are still using 2G network! Will switch over back to Jio after 90 days.

• Shree Clips (@_raj_harsh) reported 15 hours ago

  Why I am experiencing this type slow speed @JioCare , even after 5g device and unlimited plan I am suffering from internet buffering and game ping problem just bcz there are few drops of raining? From last 10 days your speed is **** that BSNL. Do you guys only call for recharge?

• Manu (@vinodys1993) reported 16 hours ago

  @reliancejio @Zinnov @parinatarajan Jio has become a liability for it send inflated bill to its customers who have been with Jio since it's establishment. Now porting to BSNL OR Airtel. Poor customer service 😔

• Sheliya Mohammad Abdul Hamid (@MASheliya98) reported 20 hours ago

  @JioCare @reliancejio I'm facing a very pathetic ntwrk serv (internet&call) frm the past 1.5 months despite having an Utr 5G pack.Would migrate to BSNL/Airtel if issue is not rslved by end of my plan expiry.Would like to strongly recommend U all to do the same #CustomerService

• Bhuvan Suri (@suribhuvan) reported 22 hours ago

  @JioCare It doesn't seems so. In an era where companies like @airtelindia and @ACTFibernet works in few hours to fix the issue, you guys could not resolved the issue in more than 40hours. SHAMEFUL

• Channchal (@channchal) reported 2 days ago

  @JioCare I have never seen most pathetic service in my entire life .. can you believe this an engineer visit to fix Wi-Fi Internet is taking 4 business day to visit location.. Mind you 4 business day.. time to switch networks guys .. even BSNL was far better than this Jio..

• Vyshak.K.P (@v4vyshak) reported 2 days ago

  @JioCare No response from @JioCare , tells a lot about customer service. Going with @ACTFibernet!