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Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 4 outage signals in the last 24 hours around Mumbai Suburban, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 11, 9:28 PM GMT+5:30.
  • 65% Internet (65%)
  • 14% Wi-fi (14%)
  • 9% Total Blackout (9%)
  • 9% Phone (9%)
  • 2% E-mail (2%)
  • 2% TV (2%)

The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 11: Problems at Reliance Jio

Reliance Jio is having issues since 09:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, and Mumbai Suburban.

CityProblem TypeReport Time
Mumbai Internet 6 hours ago
Mumbai Phone 9 hours ago
Mumbai Wi-fi 10 hours ago
Mumbai Internet 13 hours ago
Mumbai Internet 1 day ago
Mumbai Phone 1 day ago

Nearby cities with recent reports

Mumbai

55 recent signals

6 hours ago
Thāne

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • nlgogri
    NLG (@nlgogri) reported from Yashodham, Maharashtra

    @JioCinema app is not smooth at all. While watching highlights if you press back 10 second button then video freezes and commentary runs. Very pathetic experience @BCCI of watching ipl this year. Hope you address this issue at earliest @reliancejio

  • UD_SHAH79
    UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra

    @JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks

  • ashishhattangdi
    Dr. Ashish S. Hattangdi (Ph.D) (@ashishhattangdi) reported from Yashodham, Maharashtra

    @JioCare i wanted to Port our family numbers from prepaid to postpaid family plan. No response from website etc. Pls help

  • shreyplaysYT
    LFO Shrey Plays (@shreyplaysYT) reported from Mumbai Suburban, Maharashtra

    What is it with @reliancejio @PlayApex ping problems. Every alternate game the ping is at above 200ms. So annoying nd irritating.

  • satishtiwari81
    satish tiwari (@satishtiwari81) reported from Mumbai Suburban, Maharashtra

    @reliancejio @RelianceEnt @reliancegroup kindly take notice that jio fibre team had assured us free connection to society.but after 2 month of service started.there is no response from team .feeling cheated from jio fibre .from Satish tiwari veermahal chs lalbaug 9820464853

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra

    @JioCare bas service My welcome offer not received I am not using 5g unlimited data With postpaid number My plan 399 9309855763

  • shuks1986
    ajay (@shuks1986) reported from Yashodham, Maharashtra

    @JioCare @TRAI having problems in voice call Too much disturbance with jio network i just got back to jio from Airtel but same problem with the same number

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port

  • BiswasNirmalya
    Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra

    @JioCare is there some issue with vowifi in jiofiber? Please clarify! Or is it related to jio sim?

  • Sarvjeet8082
    SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra

    @JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio

  • SujeetY9213
    Sujeet Yadav (@SujeetY9213) reported from Yashodham, Maharashtra

    @JioCare jio mobile network not getting from 2dys...

  • HarshJaiwant
    Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, Maharashtra

    How should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio

  • chanchani_
    Anil J. Chanchani (@chanchani_) reported from Mumbai Suburban, Maharashtra

    @JioCare Why Company is holding a Customer's Rs 10000/ deposit lying without any interest

  • anil_anilmenon
    Anil Menon (@anil_anilmenon) reported from Yashodham, Maharashtra

    @JioCare @reliancejio @AndheriLOCA I have 2 personal and 1 Corporate JioFiber internet connection. The internet connection is down on a regular basis. Yesterday the internet service was not available from 12pm to 7pm. Today again there is no internet connection since 12pm

  • WhistleBlower_H
    Whistleblower-सिटी बजाओ📢 (@WhistleBlower_H) reported from Yashodham, Maharashtra

    Jio 5g Service Net...Hahahaha. It seems to run at a speed of 2G. 5G Internet service is still not available in cities like Mumbai Metropolitan. Ambani company is fooling all Indians. @reliancejio @JioCare @TRAI

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra

    @JioCare In my jio fiber plan,of Rs 999,I am getting a speed of 31 and 25 ,when it is supposed to be 150 or whereabouts, what is the reason for slow speed ? Please check

  • modynishant
    Nishant Mody (@modynishant) reported from Mumbai Suburban, Maharashtra

    Dear @reliancejio we just bought a new jio sim and it’s showing enter network unlock code. We only have 3 attempts left. Kindly guide.

  • snair700
    Sethu Nair (@snair700) reported from Mumbai Suburban, Maharashtra

    @JioCare What a ****** network. When your recharge expires all network go slow specially the data network.

  • GhoshSomu
    somnath (@GhoshSomu) reported from Mumbai, Maharashtra

    @JioCare @Nitaambani56 See this people are just robots, atleast give me a customer care number.

  • sheldondsouza38
    Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra

    @airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Soumitrakhatua9
    Soumitra Khatua (@Soumitrakhatua9) reported

    @JioCare I got this below message, but I don't even cancel, I paid still no response Refund of Rs. 2221.46 has been initiated for cancellation of JioAirFiber connection having Order Number NO0001EEZRVG. The refund amount will reflect in your null account within 10 working days.

  • KOUSHIKROY6700
    KOUSHIK ROY (@KOUSHIKROY6700) reported

    JioCare @reliancejio @TRAI Complaint ID: SR100893KY900 Sahapur (731233) has been facing poor Jio network for 3 years despite 15+ complaints. Now calls are dropping repeatedly for the last 3-4 days.Tired of repeated assurances without action. Please provide a permanent resolution

  • Sreeragpnair3
    SREERAG P (@Sreeragpnair3) reported

    This number is extremely important to me as it is linked to my bank accounts, official records, and other essential services. I sincerely request your assistance in helping me recover or reactivate this number. I would be truly grateful for your support.@reliancejio @airtelindia

  • Satyadas_
    Satya (@Satyadas_) reported

    @JioCare Moreover, what has been incredibly frustrating with the whole experience is that there is no way to reach a human customer support. Every time I called your IVR number, it disconnected my call saying your request has been canceled successfully. 1/2

  • naveenvats936
    naveen sharma (@naveenvats936) reported

    @JioCare @JioCare It’s been 13 days and my JioFiber is still not working. Despite your public assurance and multiple complaints, no engineer has visited. Complaint SR00003AQ95D was closed without resolution and SR00003AYSIV is still pending. Appellate Authority has already been informed.

  • P_GnanaDeepan
    Gnana Deepan (@P_GnanaDeepan) reported

    @JioCare you didn’t have a courtesy to reply to a customer complain such a terrible service from @reliancejio

  • adarsh01mishra
    Adarsh Mishra (@adarsh01mishra) reported

    Hey @reliancejio @JioCare your internet service here at ambernath is very very bad, idk what is the issue but i am not able to access Instagram feels like in 3g or 2g service. The tower is full but nothings working.

  • reachdiwakar
    Diwakar (@reachdiwakar) reported

    @JioCare @JioCare I asked for the period this bill was generated u couldn’t answer and for all open tickets it’s still pending to be fixed. Why you are not able to fix, what’s the status on tickets u raised? What happened to my credit? #patheticjio #horriblejio

  • chaitanyathakur
    Chaitanya (@chaitanyathakur) reported

    @JioCare I have no such options! It redirects me to the original service request

  • VISON2233
    vishnu poddar (@VISON2233) reported

    @reliancejio why is your connection so pathetic no connectivity since morning, trying to reach your local agents, even their numbers are unreachable, seriously such disgusting service. Few hours of downtime is still acceptable, who will refund me for my no connection entire day