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Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

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Full Outage Map
  • Reliance Jio generated 3 outage signals in the last 24 hours around Mumbai Suburban, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Aug 7, 1:35 AM GMT+5:30.
  • 61% Internet (61%)
  • 12% Total Blackout (12%)
  • 12% Wi-fi (12%)
  • 12% Phone (12%)
  • 3% E-mail (3%)
  • 1% TV (1%)

The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Mumbai Internet 5 hours ago
Mumbai Wi-fi 8 hours ago
Mumbai Phone 11 hours ago
Mumbai Wi-fi 1 day ago
Mumbai Total Blackout 1 day ago
Mumbai Internet 2 days ago

Nearby cities with recent reports

Mumbai

17 recent signals

5 hours ago

Community Discussion

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Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare Inspite if registering a new complaint this afternoon at 12:30 I was been told that an engineer would visit by 3pm and it’s already 5pm but nobody here and also no communication, is this truly a 5G experience which you’ll claim??? Poor customer service

  • TheVinodNair
    Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra

    @JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.

  • ricaopowel214
    radhe radhe (@ricaopowel214) reported from Andheri, Maharashtra

    @JioCare why there is no network in Andheri East. Near mogra station. Since morning, there is issue in the network. Pathetic network.

  • devarshibarot28
    Devarshi Barot (@devarshibarot28) reported from Mumbai Suburban, Maharashtra

    @JioCare I had activated and was using Jio 5G welcome offer. My plan was about to expire and I'd recharged with new one before it gets expired. After the shift to new plan my welcome offer is no longer there. Kindly help.

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Why should I again revert when I am telling you issue isn’t fixed and I have given you ticket number which captures every details then why you keep on asking me. Please advise what has been done to fix this issue till date?

  • Alwaysanil_
    Anil (@Alwaysanil_) reported from Mumbai Suburban, Maharashtra

    My earlier request for engineer was for 5-6 pm slot 4 feb Since due to Some issue from jio application they didn't consider that SR, Please take a note of new SRN SR00001HEDMK I am having my lecture at 7 pm @_MukeshAmbani @JioCare @reliancejio

  • starchaitnya
    Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra

    @JioCare I want to port my no to onther service provider. Your complaints number 198 not working. Your customer support worst on Twitter too.

  • psychedelic604
    Vin (@psychedelic604) reported from Mumbai Suburban, Maharashtra

    @JioCare need help with jio fiber connection. SSID is not showing up and calling your customer care is no help either. Kindly help

  • nikhilRC
    nikhilRC (@nikhilRC) reported from Yashodham, Maharashtra

    @JioCare @reliancejio I own a jio fiber conctn, last date to pay bill was 10 April, today mor I see the servics are suspendd. There can b sme issue, may b sme family emergncy tht someone was not able 2 pay the bill, wht is the logic in suspendng service in 2 days post due date

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra

    @JioCare bas service My welcome offer not received I am not using 5g unlimited data With postpaid number My plan 399 9309855763

  • anil_anilmenon
    Anil Menon (@anil_anilmenon) reported from Yashodham, Maharashtra

    @JioCare @reliancejio @AndheriLOCA I have 2 personal and 1 Corporate JioFiber internet connection. The internet connection is down on a regular basis. Yesterday the internet service was not available from 12pm to 7pm. Today again there is no internet connection since 12pm

  • CoronaRadiata2
    Corona Radiata (@CoronaRadiata2) reported from Mumbai, Maharashtra

    I don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.

  • PRANOY_CHAUAAN
    PRANOY CHAUAAN (@PRANOY_CHAUAAN) reported from Mumbai Suburban, Maharashtra

    @SardarSomdeep @JioCare @Airtel_Presence God Knows now what and when would jio commercially start 5G for everyone - my phone model on the other hand supports more bands then required like Millimetre Wave , which would never connect coz they use MM WAVE to interlink towers

  • volneymyron
    Volney Myron (@volneymyron) reported from Yashodham, Maharashtra

    The worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!

  • satishtiwari81
    satish tiwari (@satishtiwari81) reported from Mumbai Suburban, Maharashtra

    @reliancejio @RelianceEnt @reliancegroup kindly take notice that jio fibre team had assured us free connection to society.but after 2 month of service started.there is no response from team .feeling cheated from jio fibre .from Satish tiwari veermahal chs lalbaug 9820464853

  • UD_SHAH79
    UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra

    @JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks

  • shah7543
    shah (@shah7543) reported from Mumbai Suburban, Maharashtra

    @reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet

  • Msumro_
    Mainudeen sumro (@Msumro_) reported from Mumbai, Maharashtra

    @JioCare I'm already in support area and using supported device with 2999 recharge

  • praachinh
    praachi (@praachinh) reported from Mumbai Suburban, Maharashtra

    @reliancejio @DoT_India @TRAI Jio has been unnecessarily charging me for Netflix subscription which i have deactivated in Sept 2022.When i called the customer care services they said charges are correct and nothing can be done.I request the telecom authorities to help me in this

  • gunjankhatrii
    gunjan khatri (@gunjankhatrii) reported from Mahape, Maharashtra

    @reliancejio @JioCare @_MukeshAmbani I am trying to order jio fiber box from last 15 days raised ticket also but i am told no stocks ..wanted to know if I can get the fiber setop box ..as never tght this item also will have shortage

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • iamarprajapati
    AnishRaj Prajapat (@iamarprajapati) reported

    @JioCare I am fed up with calling repeatedly, yet I am unable to speak to a customer service representative to get the Jio Fiber connection removed. Yours is perhaps the worst service in the world. You took the money for the recharge, but now you don't even care; this is a fraud.

  • GopalMrutyunjay
    Mrutyunjay Gopal (@GopalMrutyunjay) reported

    Extremely disappointed with Jio's network service. Despite repeated complaints, the issue remains unresolved and the service has only deteriorated. Customers are paying for reliable connectivity, not repeated disruptions. @JioCare @reliancejio

  • drygin__
    (@drygin__) reported

    @JioCare Why my issue is not resolved yet?

  • vishal1933
    vishal mani (@vishal1933) reported

    For 3 days, my Jio STB has not been working. YouTube and JioHotstar work, but Jio Live Channels don’t. Complaints via app/email got no response, and customer care calls disconnect automatically. This is unacceptable. Fix it urgently and send a technician.@JioCare @reliancejio

  • amishra52
    Ambrish Mishra (@amishra52) reported

    @JioCare REF request no LR00001ENYQB. After payment Jio is ignoring my calls . No way to connect as only IVRS WHERE NO OPTION FOR HELP AND COMPLAINT . IF JIO NOT INTRESTED THAN PLEASE CANCEL AND REFUND THE MONEY due to extremely poor service

  • Pramod_latpate
    Pramod~🇮🇳 (@Pramod_latpate) reported

    @JioCare JioFiber connectionOrder no. NO0001EXM57Q was cancelled still no amount refunded yet , taking follow up since 5 days . Worst experience.

  • itsyashagrawal
    Yash Agrawal🇮🇳 (@itsyashagrawal) reported

    @JioCare Since you already know how to take money without doing a site survey, I assume you also know how to process a full refund without making useless excuses. Keep your policy lectures to yourselves—cancel Order NO0001ETEGIS immediately and credit my money back today!

  • dabir
    P.D 𝕏 (@dabir) reported

    Hello @JioCare @reliancejio : let me know how to cancel Jio Fiber connection as you are not able to resolve the issue.

  • Akshayap0
    Akshay Kashyap (@Akshayap0) reported

    Dear @JioCare, Village Laxrampur, PO Jitwaria, Kalyanpur, Samastipur (848302), Bihar is facing severe network issues. Despite 5G recharges, even 4G barely works, especially 5–10 PM we can't even send texts. 1000+ Jio users are affected and may port to Airtel if not resolved.

  • shanuma89004
    Shah Nawaz Khan (@shanuma89004) reported

    @JioCare @JioCare Raised complaint SR00003DA94Z yesterday at 6:23 PM. Nearly 24 hours later, my JioFiber is still down, the app shows "Service fault detected," and the request remains stuck at "Assigning Technician." No technician visit. No phone call. No commitment on resolution. (1/2)