Reliance Jio outages and service status in Mumbai Suburban, Maharashtra
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 7 outage signals in the last 24 hours around Mumbai Suburban, including 7 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 14, 8:14 PM GMT+5:30.
- Internet (61%)
- Wi-fi (13%)
- Phone (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (2%)
The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai Suburban, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 15: Problems at Reliance Jio
Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai Suburban, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, and Mumbai Suburban.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Phone | 12 hours ago |
|
Mumbai
|
Phone | 15 hours ago |
|
Mumbai
|
Total Blackout | 17 hours ago |
|
Mumbai
|
Total Blackout | 18 hours ago |
|
Mumbai
|
Internet | 20 hours ago |
|
Mumbai
|
Internet | 21 hours ago |
Nearby cities with recent reports
63 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:
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Volney Myron (@volneymyron) reported from Yashodham, MaharashtraThe worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare Even Jio fiber speed is bad after upgrading to Rs 999 plan
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Karan G 🇮🇳 (@carlessguy) reported from Mahape, Maharashtra@JioCare i need to reboot again and again to use jio 5g. Where as others are able to use it without any issues.
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RAASHUL TANDON (@RaashulTandon) reported from Mumbai Suburban, Maharashtra@airtelindia inspite of activating DND I'm getting zillion calls a day! Network issues haven't been resolved for the past 1 year. Is this a sublime message to port to @reliancejio ?!
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manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra@JioCare Pls share the number of the area division city level supervisors. This is not done. Every two days the network is down and we keep bearing with it. What quality of service is this??? @TimesNow
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PRANOY CHAUAAN (@PRANOY_CHAUAAN) reported from Mumbai Suburban, Maharashtra@SardarSomdeep @JioCare @Airtel_Presence God Knows now what and when would jio commercially start 5G for everyone - my phone model on the other hand supports more bands then required like Millimetre Wave , which would never connect coz they use MM WAVE to interlink towers
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Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra@JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....
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Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra@JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio
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shah (@shah7543) reported from Mumbai Suburban, Maharashtra@reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet
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Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra@JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.
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मॅथ्यू अँटनी|Mathew Antony|മാത്യു ആന്റണി (@mathewmantony) reported from Mumbai Suburban, MaharashtraIt's been 2 days @reliancejio internet services is down in Bandra.Apart from the consistency in giving SMS updates that service is not restored,there is no uptime. Will they also give billing reduction to all the subscribers.All are saying that no human interface at all.
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Mehak Kala (@mehak_kala) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio @JioFiberChennai When v need the connection then why it takes only half a day. Horrible sales team especially Hemant Singh frm Thane branch +919321003391 Need dis sorted asap
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare tv channels on Jiofiber giving trouble,at times some channels disappear,my plan is 150 Mbps,stb needs to be checked
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vinod bakliwal (@vinodpbakliwal) reported from Yashodham, Maharashtra@JioCare hi i am jiofiber user i want to pause my connection as i will not be in the town for more than 2 months. Please help me
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Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, MaharashtraHow should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio
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Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra@reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare the port was the biggest mistake i have ever had... Despite being the highest charging amount of recharge i am not getting single one rupees service.... Delay in message.. and many of belonging voice i have been missed to due to your pathetic service
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Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Mumbai Suburban, Maharashtra@JioCare bad network Network is not working Service is bad
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Pankaj K (@pankajcyberr) reported from Mahape, MaharashtraIntermittently internet isn’t working @JioCare @JioFiberVoice You guys did some maintenance and screwed internet stability in my area!
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare Keep on working you have time till 31st Dec 2023 to call a customer who wanted to port in JIO and this is what @reliancejio calls 5G service
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Ravikanth Bendi (@Yours_RkanthB) reported@JioCare You’ve successfully completed 10 days since my SIM card order, and it’s still not delivered. 👏 Excellent service!
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@Mack_986 (@986Mack) reported@_Creation22 Airtel is making false promises about unlimited 5G. Since it doesn't have a standalone 5G network, its "unlimited 5G" offering comes with restrictions. I would say you must think of getting a Jio SIM, as @reliancejio has a standalone 5G network and genuinely provides unlimited 5G
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Kushal goswami (@Kushgoswami1993) reported@JioCare I have been following up since 09 Jul 2026 regarding my non-functional JioFiber connection. Multiple service requests (SR00003AVQX7, SR00003B4DZF, SR00003B98VT) remain unresolved. Kindly escalate this on priority and restore the service immediately.
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Subhajit Paul (@SubhajitJayhind) reportedDear @JioCare, JioAirFiber in Baharagora, East Singhbhum, Jharkhand has become almost unusable. The internet is extremely slow and keeps disconnecting. We're paying for the service but getting a very poor experience. Please fix this issue urgently. @reliancejio
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Utsav Patel (@UtsavPa82106723) reported@JioCare Again and again you guys are changing the timing slots for technician visit. However no one is visiting the place to resolve the issue. That’s the service jio is providing to their customers. Bow down to you guys. @JioCare
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Abdul Saboor Khan (@abdul_sk) reported@JioCare @JioCare it's so sad too se that jio being the bigger internet provider in the country is unable to fix my internet service being in a metropolitan city like Mumbai. Today it will the 12th day with internet after 12 pm. There is simply no one to help.
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Kumar Lalit (@lk4383) reported@JioCare My JioFiber has been down since 12 July 2026. Complaint registered, 20+ calls made, yet I get the same false assurance: "Technician assigned, issue will be resolved today." I'm in Surat, Gujarat, and after 36+ hours there's still no resolution. #JioFiber #JioCare
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B̊h̊år̊åt̊ G̊h̊ům̊n̊ån̊i̊ 𝕏 🇮🇳 (@BGhumnani) reportedHi! Very bad service I am getting in Kudasan Gandhinagar, voice break, no network and no data is working here, again n again I have to do airplane mode to use data or call, @JioCare
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KingAlone (@pk01991) reportedDear @JioCare, It's been more than 6 months that the JioFiber/Jio AirFiber network quality in my area has been extremely poor. Your app continuously shows "Network outage in your area", yet the issue remains unresolved.
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Bhoopendra kumar (@Bhoopen21618759) reported@JIOAIRFIBERIN @JioCare i have air Fiber connection and have done multiple complaint as Internet is not working even having recharge still no one is attending and tried two time to resolve through toll free number but not received any resolution. Please look into it .