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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Mumbai Suburban, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Apr 24, 1:48 AM GMT+5:30.
  • 52% Internet (52%)
  • 20% Wi-fi (20%)
  • 16% Phone (16%)
  • 7% Total Blackout (7%)
  • 5% E-mail (5%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 24: Problems at Reliance Jio

Reliance Jio is having issues since 10:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Airoli, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Mumbai Wi-fi 15 hours ago
Mumbai Internet 1 day ago
Mumbai Wi-fi 1 day ago
Mumbai Wi-fi 2 days ago
Mumbai Wi-fi 3 days ago
Mumbai Internet 3 days ago

Nearby cities with recent reports

Mumbai

13 recent signals

15 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare Even Jio fiber speed is bad after upgrading to Rs 999 plan

  • sonianotani
    Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio 5 days since registering entity on trueconnect and making a payment. Received invoice and email saying registered but we cannot move forward. Multiple complaint raised on email. Extremely frustrated! Urgent support needed

  • Pathak67k
    Tripurari Pathak (@Pathak67k) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare your network gone crazy....i received at least 16 calls from different state including 2 calls from J&k. Everyone is saying that I called them but how ?? I am in a meeting with peoples and my mobile is on table, no one using the how can I make call ??

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra

    @reliancejio jio fiber isn’t working properly in Kopar Khairne. Please fix asap

  • dhi_ashu
    Ramdoot Ashu (@dhi_ashu) reported from Yashodham, Maharashtra

    Hey @JioCare I am facing internet related issue from a couple of days contact the customer care but not got any response pls solve the issue @reliancejio

  • surensadwelkar
    Surendra Sadwelkar (@surensadwelkar) reported from Mumbai Suburban, Maharashtra

    @JioCare i have complained 2 times so far that I cannot make or receive calls sometimes, i am not able to call any emergency numbers like 100. So far my issue remains unresolved. If Jio is not able to resolve my issue i will have to port out.

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra

    Internet not working but green light is there on fiber box. @JioCare How many times will I get internet interruption? Will you refund the amount for downtime?

  • vinodpbakliwal
    vinod bakliwal (@vinodpbakliwal) reported from Yashodham, Maharashtra

    @JioCare hi i am jiofiber user i want to pause my connection as i will not be in the town for more than 2 months. Please help me

  • yogesh_tadge
    Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, Maharashtra

    @JioCare need to connect to customer care

  • Ankit28789794
    Indian (@Ankit28789794) reported from Yashodham, Maharashtra

    @reliancejio @JioCare @JioSaavn Feedback: caller tunes sound quality is very very poor, users loves to set up their loved tune but caller tune sound quality is super poor than the actual sound. It is disappointing, please see if you can improve in that section. Thanks

  • volneymyron
    Volney Myron (@volneymyron) reported from Yashodham, Maharashtra

    The worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!

  • UD_SHAH79
    UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra

    @JioCare @reliancejio #jiofiber #worstinternet service provider net down past 12 hours in our area and yet cannot resolve the issue

  • PRANOY_CHAUAAN
    PRANOY CHAUAAN (@PRANOY_CHAUAAN) reported from Mumbai Suburban, Maharashtra

    @SardarSomdeep @JioCare @Airtel_Presence God Knows now what and when would jio commercially start 5G for everyone - my phone model on the other hand supports more bands then required like Millimetre Wave , which would never connect coz they use MM WAVE to interlink towers

  • theonlyashwini
    Ashwini Pawar (@theonlyashwini) reported from Yashodham, Maharashtra

    Why struggle to discontinue a number which is not in use ??? @reliancejio @JioCare tired of calling customer service, chatting from the app, visiting gallery!

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra

    @JioCare bas service My welcome offer not received I am not using 5g unlimited data With postpaid number My plan 399 9309855763

  • snair700
    Sethu Nair (@snair700) reported from Mumbai Suburban, Maharashtra

    @JioCare What a ****** network. When your recharge expires all network go slow specially the data network.

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Yashodham, Maharashtra

    @JioFiberVoice @JioCare cant access Jio fiber internet and could not run diagnostics check, please help

  • nikhilRC
    nikhilRC (@nikhilRC) reported from Yashodham, Maharashtra

    @JioCare @reliancejio I own a jio fiber conctn, last date to pay bill was 10 April, today mor I see the servics are suspendd. There can b sme issue, may b sme family emergncy tht someone was not able 2 pay the bill, wht is the logic in suspendng service in 2 days post due date

  • Msumro_
    Mainudeen sumro (@Msumro_) reported from Mumbai, Maharashtra

    @JioCare I'm already in support area and using supported device with 2999 recharge

  • ashishhattangdi
    Dr. Ashish S. Hattangdi (Ph.D) (@ashishhattangdi) reported from Yashodham, Maharashtra

    @JioCare i wanted to Port our family numbers from prepaid to postpaid family plan. No response from website etc. Pls help

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Srikar1947
    SRIKAR🇮🇳 (@Srikar1947) reported

    @Airtel_Presence I am ******* DONE. Been struggling with the same issue forever, raised complaints multiple times, and your bullshit 'resolution' changed nothing. This is a complete scam. @airtelindia better stop your service @reliancejio is far better than you.

  • itsme_pinki
    जूनियर पिंकी 🚩 (@itsme_pinki) reported

    unable to withdraw cash unable to transfer the amount to any account or beneficiary .. Uanble to transfer via UPI . NO DIRECT CUSTOMER CARE AGENTS .. .. Only IVR .. jio payment bank . @JioCare

  • GSKhare4News
    Gaurav Shanker Khare (@GSKhare4News) reported

    @JioCare It is not about resolving, it's more about adept service mechanism 8076976676 +91-1203565032

  • bharath_b03
    Bharath (@bharath_b03) reported

    @JioCare Dear Customer, We are currently experiencing temporary service issues with Jio AirFiber in your area which are expected to be resolved within the next 4 hours. Pincode -505172. Customer care is not even allowing to enter option for any grievance. Ridiculous customer care

  • Bapan_84
    🇮🇳! KumaR !🇮🇳 (@Bapan_84) reported

    @JioCare @JioCare Thanks for the response. I’ll share the details via DM. However, this isn’t temporary—the network is unusable ~90% of the time in my area (Badgudugudia,Kaptipada,Mayurbhanj,Odisha), with frequent signal loss and call failures. Please prioritize and resolve this urgently.

  • Username_Rick
    ᴀʟʟᴀɴ.ʀ 🛸 🏴‍☠️ (@Username_Rick) reported

    @TheOfficialSBI @OfficialSBICare Your Yono app is pathetic. Its shows request time out all the time and is unable to use. @JioCare Lame Network. It fluctuates between 4G and 5G and doesn't have constant speed. Pathetic service. These neanderthal corrupt governments played monopoly and messed up all businesses making common citizens lives hard.

  • Youzer69
    error69 (@Youzer69) reported

    @JioCare what a pathetic series of service you provide complaint has been registered since 3 days yet you haven't visited the site worst service in a metropolitan city. One can just imagine how worst would be in tier 2 cities

  • f7611e43e346426
    Makarand Dharmadhikari (@f7611e43e346426) reported

    @JioCare No need to send anyone. I have switched to another network. It's been a week since you gave me NEXT DATES. I am fed up with follow up

  • MazinFarooqui
    Mazin Farooqui (@MazinFarooqui) reported

    @JioCare i places new connection request for jio fiber and even i received msg for plan2build and the scheduled time was 23rd april between 16:00 to 18:00 but no one appeared the person approached for sales disappeared not receiving any calls now. Pathetic service no support

  • DAnand57010
    Deepak Anand (@DAnand57010) reported

    @JioCare worst internet service...no internet since last 2 days.... customer care no/ e mail/ whatsup complaints done but no response...very very pathetic service 😔😕