Reliance Jio outages and service status in Mumbai Suburban, Maharashtra
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 5 outage signals in the last 24 hours around Mumbai Suburban, including 5 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received May 4, 9:53 PM GMT+5:30.
- Internet (55%)
- Wi-fi (18%)
- Phone (14%)
- Total Blackout (8%)
- E-mail (4%)
- TV (1%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai Suburban, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 4: Problems at Reliance Jio
Reliance Jio is having issues since 04:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai Suburban, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Airoli, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 30 minutes ago |
|
Mumbai
|
Internet | 1 hour ago |
|
Mumbai
|
Wi-fi | 4 hours ago |
|
Mumbai
|
Internet | 14 hours ago |
|
Mumbai
|
Internet | 23 hours ago |
|
Mumbai
|
Internet | 1 day ago |
Nearby cities with recent reports
28 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:
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Sonia Notani (@sonianotani) reported from Mumbai Suburban, MaharashtraNo customer care number. Emails got a few holding replies and then no replies. This is a critical service for us!! @reliancejio @JioCare
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Ashwini Pawar (@theonlyashwini) reported from Yashodham, MaharashtraWhy struggle to discontinue a number which is not in use ??? @reliancejio @JioCare tired of calling customer service, chatting from the app, visiting gallery!
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Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, Maharashtra@JioCare need to connect to customer care
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UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra@JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks
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Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio 5 days since registering entity on trueconnect and making a payment. Received invoice and email saying registered but we cannot move forward. Multiple complaint raised on email. Extremely frustrated! Urgent support needed
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Indian (@Ankit28789794) reported from Yashodham, Maharashtra@reliancejio @JioCare @JioSaavn Feedback: caller tunes sound quality is very very poor, users loves to set up their loved tune but caller tune sound quality is super poor than the actual sound. It is disappointing, please see if you can improve in that section. Thanks
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Mehak Kala (@mehak_kala) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio @JioFiberChennai When v need the connection then why it takes only half a day. Horrible sales team especially Hemant Singh frm Thane branch +919321003391 Need dis sorted asap
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its me PANKAJ (@sandandstories) reported from Yashodham, MaharashtraI always wonder why people don’t make @reliancejio there first number. It got the answer. It’s a task to get through a real person on the customer care, first they will give you gyaan on what all are included in your plan and then no option to talk to a real person @JioCare
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Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra@JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.
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Suhit Jain (@SuhitJain3) reported from Mumbai Suburban, MaharashtraWorst network jio is having now a days totally 0 % network they providing 4-5 times i had called to customer care but they didn't solve my problem lazy *** @JioCare @reliancejio
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Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users are able to enjoy Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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LFO Shrey Plays (@shreyplaysYT) reported from Mumbai Suburban, MaharashtraWhat is it with @reliancejio @PlayApex ping problems. Every alternate game the ping is at above 200ms. So annoying nd irritating.
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Dr. Ashish S. Hattangdi (Ph.D) (@ashishhattangdi) reported from Yashodham, Maharashtra@JioCare i wanted to Port our family numbers from prepaid to postpaid family plan. No response from website etc. Pls help
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Sethu Nair (@snair700) reported from Mumbai Suburban, Maharashtra@JioCare What a ****** network. When your recharge expires all network go slow specially the data network.
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Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra@JioCare bas service My welcome offer not received I am not using 5g unlimited data With postpaid number My plan 399 9309855763
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@reliancejio @JioCare it's frustrating time, taking twice the recharge but not given one single improvement in the jio... Everyday we are facing issue! I am not expecting such delay in service from Jio.. the more we raise whistle blow the more you are ignoring us big shame...
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare Even Jio fiber speed is bad after upgrading to Rs 999 plan
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Volney Myron (@volneymyron) reported from Yashodham, MaharashtraThe worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!
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Vin (@psychedelic604) reported from Mumbai Suburban, Maharashtra@JioCare need help with jio fiber connection. SSID is not showing up and calling your customer care is no help either. Kindly help
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare You can call and keep talking what I need is an solution for my problem where is that?? It doesn’t take 3 days to solve an internet problem?? I will wait until tomorrow morning 9:30, if you can resolve it, superb, if not please let me know how can I surrender the devices
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Adiii (@Adiii_013) reported@saikouegoist @airtelindia @reliancejio They only help with the installation process. Later they don’t care
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Naitik Garg (@gargnaitik23) reported@reliancejio @JioCare Urgent help needed. I mistakenly recharged wrong number 7827350037 instead of 7827350937 for ₹899 today using RBL reward points. Recharge is unused. Kindly help with reversal or transfer Kindly contact me on 7827350937
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jai (@jppathak) reported@JioCare my internet connection is not working and your toll free assistance has given me SE appointment on 7th May. Is this fair? Your service is detoriating day by day. I am unable to talk with service advisor, why?
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Dr. Akhilesh Vats (@AkhilAnant) reported@JioCare @reliancejio JioFiber has been down since Feb 18 (SR00002JGZYU). Zero engineer visits. Zero resolution. Box still shows "Connectivity issues detected" in the app. Yet a full bill of ₹759 arrives for the cycle 26 Mar–25 Apr. You cannot charge for services never rendered. This is a formal billing dispute. #JioFiber #ConsumerRights
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Immortal_12🇮🇳 (@That_guy_9669) reportedHi @JioCare/@reliancejio, can you fix your network in my area?
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Nabarun Maiti (@NavY_alMaiti) reported@JioCare @airtelindia (2/2) At one point, I had to beg at the Jio service center because they hadn't resolved my internet issue for over 15 days, even though I had already paid for 1 year and it was impacting my office work. They treated me like a dog—maybe worse than a street dog.
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Rahul (@rahulonsocial) reported@JioCare Your DM is not working
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g (@gautamkuma27221) reported@JioCare I have a jio wifi connection at home from the last 4-5 months which worked properly in the beginning then the issue of connection lost for 1 minute occurred every 20-30 minutes and now I am facing connection lost for 10-20 minutes in every 20-30 minutes. Do the needful
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Chinta Mani (@NirmalJ22983956) reported@JioCare Another service request was raised for 4 pm and as expected, no one came for service - these bastards in Jio are just indulging in loot and cheating - @JioCare @reliancejio are dacoits
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Naitik Garg (@gargnaitik23) reported@JioCare Is it able to cancel that recharge plan? Please can you call me