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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 11 outage signals in the last 24 hours around Mumbai Suburban, including 11 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 22, 8:45 PM GMT+5:30.
  • 61% Internet (61%)
  • 18% Wi-fi (18%)
  • 14% Total Blackout (14%)
  • 5% Phone (5%)
  • 2% TV (2%)
  • 1% E-mail (1%)

The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 22: Problems at Reliance Jio

Reliance Jio is having issues since 02:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, Mumbai Suburban, and Airoli.

CityProblem TypeReport Time
Mumbai Total Blackout 4 minutes ago
Mumbai Internet 5 minutes ago
Mumbai Total Blackout 5 minutes ago
Mumbai Total Blackout 20 minutes ago
Mumbai Internet 31 minutes ago
Mumbai Internet 1 hour ago

Nearby cities with recent reports

Mumbai

30 recent signals

4 minutes ago
Thāne

2 recent signals

11 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • WhistleBlower_H
    Whistleblower-सिटी बजाओ📢 (@WhistleBlower_H) reported from Yashodham, Maharashtra

    Jio 5g Service Net...Hahahaha. It seems to run at a speed of 2G. 5G Internet service is still not available in cities like Mumbai Metropolitan. Ambani company is fooling all Indians. @reliancejio @JioCare @TRAI

  • Alwaysanil_
    Anil (@Alwaysanil_) reported from Mumbai Suburban, Maharashtra

    My earlier request for engineer was for 5-6 pm slot 4 feb Since due to Some issue from jio application they didn't consider that SR, Please take a note of new SRN SR00001HEDMK I am having my lecture at 7 pm @_MukeshAmbani @JioCare @reliancejio

  • yogesh_tadge
    Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, Maharashtra

    @JioCare need to connect to customer care

  • ManishaNanavaty
    manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra

    @JioCare Pls share the number of the area division city level supervisors. This is not done. Every two days the network is down and we keep bearing with it. What quality of service is this??? @TimesNow

  • carlessguy
    Karan G 🇮🇳 (@carlessguy) reported from Mahape, Maharashtra

    @JioCare i need to reboot again and again to use jio 5g. Where as others are able to use it without any issues.

  • navinjk11
    nj (@navinjk11) reported from Mumbai, Maharashtra

    @JioCare @reliancejio No response yet to my requests 3rd in the day why so slow ?

  • vaibhav30gup
    Vaibhav Gupta (He/Him/His) (@vaibhav30gup) reported from Yashodham, Maharashtra

    @LnTFinance even after having #DnD activated, still receiving numerous calls for loan offers. Can u please give me an explanation? I raised my concern multiple times with @JioCare and the complaint falls on Deaf years. @TRAI can u take some action. This is a serious violation.

  • PrashantMello
    Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra

    @JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....

  • kaush31886
    Kaushal (@kaush31886) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio this is happening second time. Suddenly internet and router stop working. And the best part is JIO service person will attend my request on 15th march? Seriously ? Soo fast ? dominance is dangerous in market ..its true. @HathwayBrdband was better. 😔

  • impankajengg
    I am Pankaj (@impankajengg) reported from Mumbai Suburban, Maharashtra

    @JioCare I am unable to see Twitter feeds, unable to make whatsapp voice and video calls with jio data from my new phone (1+10T). What's the solution?

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Why should I again revert when I am telling you issue isn’t fixed and I have given you ticket number which captures every details then why you keep on asking me. Please advise what has been done to fix this issue till date?

  • mathewmantony
    मॅथ्यू अँटनी|Mathew Antony|മാത്യു ആന്റണി (@mathewmantony) reported from Mumbai Suburban, Maharashtra

    It's been 2 days @reliancejio internet services is down in Bandra.Apart from the consistency in giving SMS updates that service is not restored,there is no uptime. Will they also give billing reduction to all the subscribers.All are saying that no human interface at all.

  • shriniwas07
    श्रीनिवास शर्मा (@shriniwas07) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare @ImAtulKansal We are following since 6 months for the installation of cable for Jio Fiber. No service is being received from you.

  • krish30777
    K.G.Nair (@krish30777) reported from Mumbai Suburban, Maharashtra

    @JioCare Since We are paying for 28 days why Team Jio's auto generated voice message hearing again and again... Such nasty experience with Jio. I know my recharge day... Pls stop this non sense or else I'll port to some other service. My Jio no. 8369338628

  • ashishhattangdi
    Dr. Ashish S. Hattangdi (Ph.D) (@ashishhattangdi) reported from Yashodham, Maharashtra

    @JioCare i wanted to Port our family numbers from prepaid to postpaid family plan. No response from website etc. Pls help

  • psychedelic604
    Vin (@psychedelic604) reported from Yashodham, Maharashtra

    @JioCare why had the jio network suddenly become so back. Browsing on the phone has become a task.

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare Keep on working you have time till 31st Dec 2023 to call a customer who wanted to port in JIO and this is what @reliancejio calls 5G service

  • CAMANDO007
    Shashikant Pandey #CRPF (@CAMANDO007) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Do we have any network issue at Vakola Datta Mandir Dmello Comp. Last few days network and calling capacity of Jio getting worst. Could you pleas make some alternate arrangements or let know to port out if you not able to provide solutions.

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare I think this 15 times I have forwarded my house details... Why the same sop has been following? Can't you come here and check network

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @JioFanClub @reliancejio I have raised an issue and complaint number was given , without anyone visiting the complaint is closed and I’ve got an sms saying problem resolved. How on earth is it possible to check hardware from the backend pathetic service I must say

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • suri_mastermind
    suresh (@suri_mastermind) reported

    @JioCare As there is no service and i have to waste my time following up every now and then.. its not worth the hassle. Its been already 4 days with the complaint and this is second time in a month.. I am going with Airtel

  • Krisshhhnaaaa
    Krishnaaa (@Krisshhhnaaaa) reported

    @JioCare See, i understand, the system restriction is your problem, please do something in the back end and assign an engineer. Kindly requesting you!

  • vijaygan
    Ganeshkumar (@vijaygan) reported

    @reliancejio Poor customer service...+918035259291 call from this number The Customer officer disconnected the call while I was still speaking. @reliancejio

  • ridwan_io
    MR (@ridwan_io) reported

    @JioCare, my JioFiber internet has been down since 18th May, and despite repeated follow-ups, there has been no proper resolution. To make things worse, the engineer is allegedly asking for an extra ₹600 to fix an issue that should be covered under service. This is unacceptable

  • AaquibSiddiqui8
    Aaquib Siddiqui (@AaquibSiddiqui8) reported

    After sending the port message, your customer executive called and I explained the reason continuous call drops for both caller and receiver for months. I was promised it would be fixed, but 3 days later the issue is still the same. Empty promises Fix your network. @reliancejio

  • VamsiOn_X
    VK (@VamsiOn_X) reported

    24+ hours crossed since my last complaint and still no proper response from @JioCare regarding my Jio AirFiber installation. Already paid ₹2222 and waiting for more than 20 days. Rectify this immediately or I’ll switch to @airtelindia .Extremely disappointed with the service.

  • shobhit087
    Shobhit Anand (@shobhit087) reported

    @jiocare Such a pathetic service. For 2 months I have been chasing these Jio Airfiber. Looks like they don't want to resolve any kind of issue. These people are ready to loot hard earned money. I am not getting any better words to tell this jio how hopeless service is.

  • sgdasani
    Sameer Garibdasani (@sgdasani) reported

    @JioCare @reliancejio @_MukeshAmbani - I have been trying yo reachout jio customer services for disconnection of the services of Airfiber since it has a lot of connectivity issues since last 1 month and I havent been able to reach neither the vlchat nor the tollfree number

  • nippamshah
    BHARTIYA (@nippamshah) reported

    @reliancejio @jiocare my problem still persists. there is no response from your side. does this handle/ identity have any materialistic value? a big corporate like RELIANCE is just not responding to customer woes. hope MUKESH BHAI & FAMILY is aware of this. @RIL_Updates

  • dinesh4net
    Rohan (@dinesh4net) reported

    @JioCare last night and till time almost 18 hour but net not working