Reliance Jio outages and service status in Mumbai Suburban, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Mumbai Suburban, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 15, 8:05 PM GMT+5:30.
- Internet (60%)
- Wi-fi (12%)
- Phone (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (2%)
The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai Suburban, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 15: Problems at Reliance Jio
Reliance Jio is having issues since 10:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai Suburban, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, and Mumbai Suburban.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 8 hours ago |
|
Mumbai
|
Phone | 1 day ago |
|
Mumbai
|
Phone | 1 day ago |
|
Mumbai
|
Total Blackout | 2 days ago |
|
Mumbai
|
Total Blackout | 2 days ago |
|
Mumbai
|
Internet | 2 days ago |
Nearby cities with recent reports
59 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:
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Tripurari Pathak (@Pathak67k) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare your network gone crazy....i received at least 16 calls from different state including 2 calls from J&k. Everyone is saying that I called them but how ?? I am in a meeting with peoples and my mobile is on table, no one using the how can I make call ??
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manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra@JioCare Pls share the number of the area division city level supervisors. This is not done. Every two days the network is down and we keep bearing with it. What quality of service is this??? @TimesNow
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Kaushal (@kaush31886) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio this is happening second time. Suddenly internet and router stop working. And the best part is JIO service person will attend my request on 15th march? Seriously ? Soo fast ? dominance is dangerous in market ..its true. @HathwayBrdband was better. 😔
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare You can call and keep talking what I need is an solution for my problem where is that?? It doesn’t take 3 days to solve an internet problem?? I will wait until tomorrow morning 9:30, if you can resolve it, superb, if not please let me know how can I surrender the devices
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SARFRAZ ANSARI (@sarfrazansarii) reported from Mumbai Suburban, MaharashtraHii @JioCare My Phone Is 5G My Jio Sim Is 5g But it not showing 5g Please Help me
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Naresh Pawar (@Iamnareshp25) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare Pathetic experience facing from last more than 15 days about network issue. Also make complaint no response. Same calling today costomer supporter hold me for senior assistant then disconnected even not connecting me proper. #Shame
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RAASHUL TANDON (@RaashulTandon) reported from Mumbai Suburban, Maharashtra@airtelindia inspite of activating DND I'm getting zillion calls a day! Network issues haven't been resolved for the past 1 year. Is this a sublime message to port to @reliancejio ?!
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare Not able to watch IPL and Sony channels since 5 days,no service from Jiofiber, shocking state of affairs
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Nishant Mody (@modynishant) reported from Mumbai Suburban, MaharashtraDear @reliancejio we just bought a new jio sim and it’s showing enter network unlock code. We only have 3 attempts left. Kindly guide.
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I am Pankaj (@impankajengg) reported from Mumbai Suburban, Maharashtra@JioCare I am unable to see Twitter feeds, unable to make whatsapp voice and video calls with jio data from my new phone (1+10T). What's the solution?
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare The day from i port the call.. there is really have some issue. why we are telling you because we are suffering inspite of high charge amount you are not providing single rupee network.. just fed up your service which is not available check my history how many times it's get miss
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare Keep on working you have time till 31st Dec 2023 to call a customer who wanted to port in JIO and this is what @reliancejio calls 5G service
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Devarshi Barot (@devarshibarot28) reported from Mumbai Suburban, Maharashtra@JioCare I had activated and was using Jio 5G welcome offer. My plan was about to expire and I'd recharged with new one before it gets expired. After the shift to new plan my welcome offer is no longer there. Kindly help.
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Corona Radiata (@CoronaRadiata2) reported from Mumbai, MaharashtraI don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.
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Ashwini Pawar (@theonlyashwini) reported from Yashodham, MaharashtraWhy struggle to discontinue a number which is not in use ??? @reliancejio @JioCare tired of calling customer service, chatting from the app, visiting gallery!
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Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra@JioCare I want to port my no to onther service provider. Your complaints number 198 not working. Your customer support worst on Twitter too.
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Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare Intermittent connection loss!! I am done now take some effort to investigate open the ticket listen to what your representative has advised & then let me know on what grounds you have closed the ticket without providing resolution and none of you jerks making an effort to call me
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Mainudeen sumro (@Msumro_) reported from Mumbai, Maharashtra@JioCare I'm already in support area and using supported device with 2999 recharge
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare one thing is for sure will never port to @reliancejio as their executive couldn't call in more than 5 days. It's their 5g service
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Karan G 🇮🇳 (@carlessguy) reported from Mahape, Maharashtra@JioCare i need to reboot again and again to use jio 5g. Where as others are able to use it without any issues.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Jeet Mashru (@mashrujeet) reportedToday for the entire day Reliance Jio fibre services were down. By morning tomorrow, when Jio team will wake up to do something, it will be 24 hours of downtime. This keeps happening in the area, again and again! Atleast 2-3 days in a month (that's 8% - 10% downtime). The customer service is nearly non-existent and entirely on ai. So, there's no way to highlight this to someone at management that this pattern of repeat internet downtime in the Financial capital of India, with work from home, is not okay. The restoration time you see in the screenshot just resets to a new deadline the moment it reaches the given time. @reliancejio This is not ok.
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Dilip Sanghvi (@dilipsanghvi01) reported@jagograhakjago part2 info on MyJio is different from the info on webpage & customer care Mgr at Jio store in Ghatkopar E says CustC misguided you what a way to hoodwink. @JioCare @airtelindia
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Abinash Mohapatra (@AbinashMoh45213) reported@JioCare This is exactly why consumer protection needs stronger enforcement. @PMOIndia make the rules, and they have a responsibility to ensure that companies are held accountable when they fail to provide the services people pay for. Unless, the government is also a fraudster.
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Prasanta Sardar (@sardar_prasanta) reported@AkashMAmbani @reliancejio @JioCare Someone has pulled out/disconnected my Jio connection, and my internet is completely down. Today is the 2nd semi-final, and I urgently need my connection working. Please arrange immediate assistance and restore the service as soon as possible.
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SOWRABH L (@SOWRABHL) reported@JioCare today again appointment was shared , technician didn't visit. Tried to close the service request and i reponed it. You have the worst support and zero accountability. Your escalation matrix is also of no use.
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Thiagarajan S🇮🇳🕉️🚩 (@chentamizhbhar) reported@jio_fiber internet isn't working for two days, raised a service request and no engineer assigned for two days. No way to reach the customer service. How doni disconnect the service. @JioCare @reliancejio
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Mohit Kapadiya (@MohitKapadiyaa) reported@JioCare It is not resolved. This answer has been given many times without understanding that I lost my card without getting connected to intl roaming as i lost phone in Flight, Do i need to spend 50K INR to fly back and get card? Or do you really want to help to do sim replacement?
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Sendhurkarthik (@Sendhurkarthik) reported@JioCare @reliancejio Service Disruption still unresolved (SR00003B8803) Hi, I want to escalate an open service request. My internet/service has been down since yesterday. Escalate this issue IMMEDIATELY and confirm an ETA for resolution. #JioFibre #JioDown #chennai
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I love jamshedpur (@jamshedpur_luv) reported@JioCare I have a jio dongle also provided by my company If I say this every time that I don't have a network it sounds like an excuse and this is not today's issue multiple times I have complained about the same it is something that I can escalate this matter to @TRAI or other
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Devang Tailor (@TAILORDEVANG1) reported@JioCare If my issue is still not resolved by then, please disconnect my JioFiber connection and refund the remaining balance of my prepaid plan. I will switch to another internet service provider, as this level of service is unacceptable.(4/4)