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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 4 outage signals in the last 24 hours around Mumbai Suburban, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Apr 25, 2:19 AM GMT+5:30.
  • 55% Internet (55%)
  • 18% Wi-fi (18%)
  • 15% Phone (15%)
  • 6% Total Blackout (6%)
  • 5% E-mail (5%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 25: Problems at Reliance Jio

Reliance Jio is having issues since 12:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Airoli, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Mumbai Internet 4 hours ago
Mumbai Internet 7 hours ago
Mumbai Internet 9 hours ago
Mumbai Internet 11 hours ago
Mumbai Wi-fi 1 day ago
Mumbai Internet 2 days ago

Nearby cities with recent reports

Mumbai

15 recent signals

4 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare Even Jio fiber speed is bad after upgrading to Rs 999 plan

  • ashishhattangdi
    Dr. Ashish S. Hattangdi (Ph.D) (@ashishhattangdi) reported from Yashodham, Maharashtra

    @JioCare i wanted to Port our family numbers from prepaid to postpaid family plan. No response from website etc. Pls help

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare You can call and keep talking what I need is an solution for my problem where is that?? It doesn’t take 3 days to solve an internet problem?? I will wait until tomorrow morning 9:30, if you can resolve it, superb, if not please let me know how can I surrender the devices

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare The day from i port the call.. there is really have some issue. why we are telling you because we are suffering inspite of high charge amount you are not providing single rupee network.. just fed up your service which is not available check my history how many times it's get miss

  • surensadwelkar
    Surendra Sadwelkar (@surensadwelkar) reported from Mumbai Suburban, Maharashtra

    @JioCare i have complained 2 times so far that I cannot make or receive calls sometimes, i am not able to call any emergency numbers like 100. So far my issue remains unresolved. If Jio is not able to resolve my issue i will have to port out.

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @cankkasera @JioCare @reliancejio Hi I have face call and network both issue... I have just recently port the network candle is only ,1 available. Despite following up no improvement... जियो मैने क्यों लियो... Abhi Aisa lag raha he

  • PRANOY_CHAUAAN
    PRANOY CHAUAAN (@PRANOY_CHAUAAN) reported from Mumbai Suburban, Maharashtra

    @SardarSomdeep @JioCare @Airtel_Presence God Knows now what and when would jio commercially start 5G for everyone - my phone model on the other hand supports more bands then required like Millimetre Wave , which would never connect coz they use MM WAVE to interlink towers

  • vaibhav30gup
    Vaibhav Gupta (He/Him/His) (@vaibhav30gup) reported from Yashodham, Maharashtra

    @LnTFinance even after having #DnD activated, still receiving numerous calls for loan offers. Can u please give me an explanation? I raised my concern multiple times with @JioCare and the complaint falls on Deaf years. @TRAI can u take some action. This is a serious violation.

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra

    Internet not working but green light is there on fiber box. @JioCare How many times will I get internet interruption? Will you refund the amount for downtime?

  • Msumro_
    Mainudeen sumro (@Msumro_) reported from Mumbai, Maharashtra

    @JioCare I'm already in support area and using supported device with 2999 recharge

  • shriniwas07
    श्रीनिवास शर्मा (@shriniwas07) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare @ImAtulKansal We are following since 6 months for the installation of cable for Jio Fiber. No service is being received from you.

  • PrashantMello
    Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra

    @JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....

  • vsy135
    Vinod Yadav (@vsy135) reported from Mumbai Suburban, Maharashtra

    Pathetic service from @JioCare . Went to kanjur jio office (near huma cinema) to get my father's sim changed as existing one was corrupted. Everyone in that lane had electricity except jio store. Jio representative said "meter had been cut down as electricity bill is not paid"

  • kuldeepvyaas
    Kuldeep Vyas (@kuldeepvyaas) reported from Yashodham, Maharashtra

    5G NETWORK 0% HERE. ,MUMBAI-400101 19.201716,72.865914 Please solve problem .@reliancejio @JioCare @jio

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Jio Fiber internet Not working since 1st February 2023 time: 7pm, but no response received about restoring of the connection. #jiofiber #Jiodown

  • agarwalvishnu
    vishnu agarwal (@agarwalvishnu) reported from Mumbai Suburban, Maharashtra

    @JioCare No solution to my complaint yet...

  • ROHANGOHIL
    ROHAN GOHIL (@ROHANGOHIL) reported from Yashodham, Maharashtra

    @JioCare All the iphone user are facing the same issue please solve it as soon as possible or u guys will lose all the customers

  • vinodpbakliwal
    vinod bakliwal (@vinodpbakliwal) reported from Yashodham, Maharashtra

    @JioCare hi i am jiofiber user i want to pause my connection as i will not be in the town for more than 2 months. Please help me

  • krish30777
    K.G.Nair (@krish30777) reported from Mumbai Suburban, Maharashtra

    @JioCare Since We are paying for 28 days why Team Jio's auto generated voice message hearing again and again... Such nasty experience with Jio. I know my recharge day... Pls stop this non sense or else I'll port to some other service. My Jio no. 8369338628

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • sanjaysahi28980
    sanjay sahil (@sanjaysahi28980) reported

    @JioCare I said that’s fine as long as the work gets done, but I asked whose fault it was that a customer had to suffer for 6 days. As soon as I said this, the Basni JioFiber staff got angry. It seems they don't even have two minutes to talk to a customer properly.

  • hridja
    Hridja (@hridja) reported

    @JioCare Can i get a refund please. No one has called or shown up till date. Your service is pathetic. You have no power over your vendors, thats what happens when you don't own anything and have these 3rd party vendors in place for every work Your service request was cancelled.

  • satish_sat
    Satish (@satish_sat) reported

    @JioCare What is the procedure to submit my jio fiber box, which i have been using for 6 years. You guys have too many customers, so you dont need me to buy a new airfiber connection. Hope you guys will at least help me close my jio fiber connection in Coimbatore.

  • Himansh27957569
    HR_CI_VIC (@Himansh27957569) reported

    @JioCare ​"Huge thanks to @reliancejio for such a 'great' network in Nabinagar, Aurangabad (Bihar). It's so bad that I’ve lost the will to even use my phone. Porting to @airtelindia today to finally get some work done. Keep up the terrible service! 👏

  • manu30041993
    Manohar jagadeesh (@manu30041993) reported

    @JioCare My JioFiber connection has been down for the last two hours. I am unable to raise a service request through the MyJio app as it is currently unresponsive. Please register a complaint for my connection and provide an estimated time for resolution.

  • Vishu7
    V (@Vishu7) reported

    So the new @JioCare model is: take payment → no delivery → say “escalated” → disappear → ask customer to collect from store? SIM ordered 5+ days ago, agent took my address 2 days back… still nothing. If I have to go to the store anyway, why advertise doorstep delivery? #JIO

  • VedanshOG
    VEDANSH GAMING (@VedanshOG) reported

    Thanks for fixing the signal in Rohtak, but 22 days of my JEE prep are gone forever. @JioCare, I expect a 30-day extension for this struggle. Let's make it fair! #Jio5G #Compensation

  • yuvraj_71
    Yuvraj Shrivastava (@yuvraj_71) reported

    @JioCare I was told the technician would reach within 30 min of scheduled time, yet nobody came. I didn't receive any call. I informed same thing to your sales person, Mr.Shamsher & now he is also not picking up the call. Using JioFiber since 2015, I have never faced this kind of issue.

  • lavakumar47
    Thanos (@lavakumar47) reported

    @JioCare @reliancejio Your 4G, 5G and AirFiber (ODCPE) all are down from 5 days ping goes to 600+ from 20. And speeds are dead especially UL speed is 0Mbps unable to do gaming, video calls, messages. Kondrikarla 505325 Telangana. #JioAirFiber #JioDown #JioTrue5G

  • ritrisha
    Ritrisha RC (@ritrisha) reported

    @JioCare SOLVE THIS ISSUE. You've essentially defrauded a consumer by pretending to sell them a service you had no intent of providing. @jagograhakjago