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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 5 outage signals in the last 24 hours around Mumbai Suburban, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Apr 22, 1:12 AM GMT+5:30.
  • 56% Internet (56%)
  • 16% Phone (16%)
  • 15% Wi-fi (15%)
  • 8% Total Blackout (8%)
  • 5% E-mail (5%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 22: Problems at Reliance Jio

Reliance Jio is having issues since 06:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Airoli, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Mumbai Wi-fi 10 hours ago
Mumbai Internet 12 hours ago
Mumbai E-mail 14 hours ago
Mumbai Internet 20 hours ago
Mumbai Total Blackout 22 hours ago
Mumbai Internet 2 days ago

Nearby cities with recent reports

Mumbai

9 recent signals

10 hours ago
Airoli

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Jio Fiber internet Not working since 1st February 2023 time: 7pm, but no response received about restoring of the connection. #jiofiber #Jiodown

  • nikhilRC
    nikhilRC (@nikhilRC) reported from Yashodham, Maharashtra

    @JioCare @reliancejio I own a jio fiber conctn, last date to pay bill was 10 April, today mor I see the servics are suspendd. There can b sme issue, may b sme family emergncy tht someone was not able 2 pay the bill, wht is the logic in suspendng service in 2 days post due date

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Internet not working for landline number +91-22-31811638 please help

  • sarfrazansarii
    SARFRAZ ANSARI (@sarfrazansarii) reported from Mumbai Suburban, Maharashtra

    Hii @JioCare My Phone Is 5G My Jio Sim Is 5g But it not showing 5g Please Help me

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra

    @JioCare bas service My welcome offer not received I am not using 5g unlimited data With postpaid number My plan 399 9309855763

  • HarshJaiwant
    Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, Maharashtra

    How should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio

  • vinodpbakliwal
    vinod bakliwal (@vinodpbakliwal) reported from Yashodham, Maharashtra

    @JioCare hi i am jiofiber user i want to pause my connection as i will not be in the town for more than 2 months. Please help me

  • BiswasNirmalya
    Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra

    @JioCare is there some issue with vowifi in jiofiber? Please clarify! Or is it related to jio sim?

  • KejriwalManav
    Manav Kejriwal (@KejriwalManav) reported from Mumbai, Maharashtra

    @JioCare Saket CHS, Santacruz West. JioFibre not working since 3 days. Everyday the technician is promising to resolve the next day, but no resolution. Unexpected from Jio. Please assist immediately. Mumbai 400054.

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Yashodham, Maharashtra

    @JioFiberVoice @JioCare cant access Jio fiber internet and could not run diagnostics check, please help

  • theonlyashwini
    Ashwini Pawar (@theonlyashwini) reported from Yashodham, Maharashtra

    Why struggle to discontinue a number which is not in use ??? @reliancejio @JioCare tired of calling customer service, chatting from the app, visiting gallery!

  • AnimeshK11
    Animesh Sunita Dada (@AnimeshK11) reported from Ghātkopar, Maharashtra

    @JioCare Mumbai 400086 Ghatkopar Nityanand Nagar Full areas Bad Jio network 😡😡😡 fully harassment.... Shame on you jio @reliancejio

  • Sarvjeet8082
    SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra

    @JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio

  • praachinh
    praachi (@praachinh) reported from Mumbai Suburban, Maharashtra

    @reliancejio @DoT_India @TRAI Jio has been unnecessarily charging me for Netflix subscription which i have deactivated in Sept 2022.When i called the customer care services they said charges are correct and nothing can be done.I request the telecom authorities to help me in this

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Mumbai Suburban, Maharashtra

    @JioCare bad network Network is not working Service is bad

  • anurag11820
    Anurag Tiwari (@anurag11820) reported from Thāne, Maharashtra

    @reliancejio Jiotrue5G is not working on 5G phone Realme 10pro+ 5G But Airtel 5G @airtelindia is working

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare Not able to watch IPL and Sony channels since 5 days,no service from Jiofiber, shocking state of affairs

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra

    Internet not working but green light is there on fiber box. @JioCare How many times will I get internet interruption? Will you refund the amount for downtime?

  • ManishaNanavaty
    manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra

    @JioCare Pls share the number of the area division city level supervisors. This is not done. Every two days the network is down and we keep bearing with it. What quality of service is this??? @TimesNow

  • vaibhav30gup
    Vaibhav Gupta (He/Him/His) (@vaibhav30gup) reported from Yashodham, Maharashtra

    @LnTFinance even after having #DnD activated, still receiving numerous calls for loan offers. Can u please give me an explanation? I raised my concern multiple times with @JioCare and the complaint falls on Deaf years. @TRAI can u take some action. This is a serious violation.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • AakifArbaz33510
    Aakif Arbaz (@AakifArbaz33510) reported

    @JioCare It’s not like That . One of device is malfunctioned . Need to replace it . But it’s almost 15 days , Every one suggesting the things . No one is coming see what is actual problem

  • AvinashYallapu
    . (@AvinashYallapu) reported

    @JioCare Day 16, There should be some SLA for every request. Please cancel the order today. Feeling scammed by @JioCare @reliancejio I will give up on my hard earned money, I will think that I have donated my money (3333rs) to "Corporate Beggars". Shame on you. thuuu💦💦

  • tony_para95
    Tony Thomas (@tony_para95) reported

    @JioCare @reliancejio I need urgent help reactivating my number +91 6235609295. I’m currently an NRI in the UK and cannot visit a store. This no. is linked to my Indian bank accounts.Please help me reactivate it via Video KYC and ensure it isn't reassigned. #Jio #CustomerService

  • bharanin39566
    Bharanin.s (@bharanin39566) reported

    @JioCare Hi, I want to cancel my Jio AirFiber order and request a full refund. Name: Sabareeshwaran S Mobile: 9384466947 ID last 4 digits: 5545 Installation not completed even after 10+ days. Not willing to wait. Please cancel and refund immediately.

  • punam2010
    Punam Chand Roy (@punam2010) reported

    @JioCare Im not getting my sim yet plz help

  • Jagpree94497013
    Jagpreet Singh (@Jagpree94497013) reported

    @JioCare @reliancejio Still I m not getting any solution 3rd class service Reliance Jio plz dot buy any product from jio after sale service is verry poor.

  • theaashsaifi
    Asif Saifi (@theaashsaifi) reported

    @JioCare I am already using Jio, but sadly I am facing network issues at the moment. If @airtelindia makes incoming calls free, I will port out all my 3 Jio SIMs.

  • navneetpanwar96
    Navneet Panwar (@navneetpanwar96) reported

    I have ur connection in Uttarakashi I paid 800₹ last month in out of 30dys 12-13 days either Internet was slow or connection prblem u r most pathetic service provider ever. Even I tried to call you as usual we can’t reach u . I must say “Bakwas”@jio_fiber @JioCare @reliancejio

  • KrishSahar19381
    Krish Saharan (@KrishSahar19381) reported

    I kept my savings in a Jio Payments Bank account for emergencies—but when I actually needed helpthe response was rude and unhelpful. What’s the pointof abank if it fails you in urgent times? Extremelydisappointing experience with JioPayments Bank. #CustomerService @JioCare @RBI

  • JioCare
    JioCare (@JioCare) reported

    @Hey_darshanX @reliancejio Hi Subhadarshan, our team is here to support you. Please be advised that these calls are intended to remind customers of plan expiries to ensure uninterrupted service. Once a recharge is successful, these automated reminders cease. However, we maintain a zero-tolerance (1/2)