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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 3 outage signals in the last 24 hours around Mumbai Suburban, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 23, 4:02 PM GMT+5:30.
  • 64% Internet (64%)
  • 14% Wi-fi (14%)
  • 14% Total Blackout (14%)
  • 5% Phone (5%)
  • 2% TV (2%)
  • 1% E-mail (1%)

The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 23: Problems at Reliance Jio

Reliance Jio is having issues since 10:30 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, Mumbai Suburban, and Airoli.

CityProblem TypeReport Time
Mumbai Phone 12 hours ago
Thāne Internet 16 hours ago
Mumbai Internet 17 hours ago
Mumbai Internet 1 day ago
Mumbai Internet 1 day ago
Mumbai Internet 1 day ago

Nearby cities with recent reports

Mumbai

32 recent signals

12 hours ago
Thāne

3 recent signals

16 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • Msumro_
    Mainudeen sumro (@Msumro_) reported from Mumbai, Maharashtra

    @JioCare I'm already in support area and using supported device with 2999 recharge

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Yashodham, Maharashtra

    @JioFiberVoice @JioCare cant access Jio fiber internet and could not run diagnostics check, please help

  • CelestinPillai
    Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra

    @JioCare Why am I not getting 5G even though it is available at my location? Other users are able to enjoy Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.

  • paaaarthhh
    Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra

    @JioCare RT news channel is not working on jio fiber.Please help

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra

    @JioCare In my jio fiber plan,of Rs 999,I am getting a speed of 31 and 25 ,when it is supposed to be 150 or whereabouts, what is the reason for slow speed ? Please check

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @JioFanClub @reliancejio I have raised an issue and complaint number was given , without anyone visiting the complaint is closed and I’ve got an sms saying problem resolved. How on earth is it possible to check hardware from the backend pathetic service I must say

  • SmileAwayyy
    Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra

    @reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response

  • Deepako53618528
    Deepak ojha (@Deepako53618528) reported from Yashodham, Maharashtra

    @JioFiberVoice @reliancejio @JioCare The service is good but facing issues with the internet it gets down for 4- 5 hrs from last 15 to 20 days no support has been provided The app also doesn't resolve the issue. Worst customer support and issue resolve

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port

  • vaibhav30gup
    Vaibhav Gupta (He/Him/His) (@vaibhav30gup) reported from Yashodham, Maharashtra

    @LnTFinance even after having #DnD activated, still receiving numerous calls for loan offers. Can u please give me an explanation? I raised my concern multiple times with @JioCare and the complaint falls on Deaf years. @TRAI can u take some action. This is a serious violation.

  • ManishaNanavaty
    manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra

    @JioCare Pls share the number of the area division city level supervisors. This is not done. Every two days the network is down and we keep bearing with it. What quality of service is this??? @TimesNow

  • Iamnareshp25
    Naresh Pawar (@Iamnareshp25) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare Pathetic experience facing from last more than 15 days about network issue. Also make complaint no response. Same calling today costomer supporter hold me for senior assistant then disconnected even not connecting me proper. #Shame

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra

    Internet not working but green light is there on fiber box. @JioCare How many times will I get internet interruption? Will you refund the amount for downtime?

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @cankkasera @JioCare @reliancejio Hi I have face call and network both issue... I have just recently port the network candle is only ,1 available. Despite following up no improvement... जियो मैने क्यों लियो... Abhi Aisa lag raha he

  • yogesh_tadge
    Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, Maharashtra

    @JioCare need to connect to customer care

  • BiswasNirmalya
    Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra

    @JioCare is there some issue with vowifi in jiofiber? Please clarify! Or is it related to jio sim?

  • navinjk11
    nj (@navinjk11) reported from Mumbai, Maharashtra

    @JioCare @reliancejio No response yet to my requests 3rd in the day why so slow ?

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mahape, Maharashtra

    Intermittently internet isn’t working @JioCare @JioFiberVoice You guys did some maintenance and screwed internet stability in my area!

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare one thing is for sure will never port to @reliancejio as their executive couldn't call in more than 5 days. It's their 5g service

  • shuks1986
    ajay (@shuks1986) reported from Yashodham, Maharashtra

    @JioCare @TRAI having problems in voice call Too much disturbance with jio network i just got back to jio from Airtel but same problem with the same number

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • kporwal81
    kam_po81 (@kporwal81) reported

    @Curious_Com_ @reliancejio It is start later network will be weak like 4g

  • PadhaKanchan
    DolundTrump (@PadhaKanchan) reported

    @JoshiPralhad Joshi Sahab @reliancejio started online SIM card application, I applied twice and paid money. Never got sim as payment was processed. They have removed human customer care executives and with bots they have fixed queries. Even their shops and service centres couldn’t help.

  • Shivkum50867228
    Shivkumar (@Shivkum50867228) reported

    @reliancejio Jio network fail reachargepny west bad network pl vyrender jio sim bad condition Bsnl k jasse frrod logg hai ye jio frrod network company ye logg joll krr k bagne wale hai cheat public

  • VickyBakshi9
    Vicky Bakshi (@VickyBakshi9) reported

    Recharged JioFiber connection yesterday. It didn't start till now. And when I go to Jio website to complain... It says our systems are not responding Waah re Ambani. @reliancejio Tirupati jaao, Maal banao. But gareebon ko theek thaak service to do

  • Vijaykavins
    Vijayakumar Subram (@Vijaykavins) reported

    @JioCare Hello Team My Jio Fibre does not work.Submitted a service request : SR00002LA84G. No response from anyone . Could you please escalate this issue. Need some solution. Please don't give some excuses.

  • JAGOINDIAJAGO8
    JAGO INDIA JAGO (@JAGOINDIAJAGO8) reported

    @JioCare Worst network in the whole world. People are only compromising with Jio because jio doesn't have the sufficient Tower. Jio has a totally sarakari system. I need to refund the money.

  • Palashjyoti6
    Palash Jyoti Sandilya (@Palashjyoti6) reported

    @reliancejio Jio network in my area is very very poor, so I don’t recharge my Jio number. But your team keeps calling and disturbing me repeatedly. First improve the network quality, then I’ll recharge next time ( Vill + PO- Rampur, Dist- Nalbari, Assam, 781312)

  • AliMr47960
    Desi (@AliMr47960) reported

    @JioCare @reliancejio Worse service no reply till now just makes money from customer

  • pratunjaimishra
    Pratunjai (@pratunjaimishra) reported

    Dear @JioCare, what’s the point of claiming “India’s best network” when the internet barely works? Pathetic speed, constant call drops, and unstable connectivity every single day. Paying full price for half-working service is frustrating. Fix your network please.

  • abhay_venkat4
    Abhay Venkatesh (@abhay_venkat4) reported

    @JioCare It's been 4 days of being let down. I'd suggest that you stop using these standards templates and actually get to the issue. It'll be less of a let down to see action than be given standard templates that every post is receiving.