Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.

City	Problem Type	Report Time
Mumbai	Internet	4 hours ago
Mumbai	Phone	4 hours ago
Mumbai	Wi-fi	6 hours ago
Mumbai	Internet	6 hours ago
Mumbai	Internet	8 hours ago
Mumbai	E-mail	23 hours ago

Nearby cities with recent reports

Community Discussion

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Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

• 
  Pratik HS Shah (@hspratik) reported 50 seconds ago from Yashodham, Maharashtra

  @JioCare @JioFiberVoice @reliancejio horrible experience ever while installation of jio fiber, they were sugar coated sweet talkers while taking selling plans & equally unpleasant experience while installation. Please update about cancellation & refund process of order

• 
  radhe radhe (@ricaopowel214) reported 55 seconds ago from Andheri, Maharashtra

  @JioCare why there is no network in Andheri East. Near mogra station. Since morning, there is issue in the network. Pathetic network.

• 
  श्रीनिवास शर्मा (@shriniwas07) reported 4 minutes ago from Mumbai Suburban, Maharashtra

  @reliancejio @JioCare @ImAtulKansal We are following since 6 months for the installation of cable for Jio Fiber. No service is being received from you.

• 
  DR MUKESH MEHTA (@msmehta2000) reported 6 minutes ago from Mumbai Suburban, Maharashtra

  @JioCare In my jio fiber plan,of Rs 999,I am getting a speed of 31 and 25 ,when it is supposed to be 150 or whereabouts, what is the reason for slow speed ? Please check

• 
  AMIT JSK (@jskexim) reported 7 minutes ago from Mumbai Suburban, Maharashtra

  @JioCare Inspite if registering a new complaint this afternoon at 12:30 I was been told that an engineer would visit by 3pm and it’s already 5pm but nobody here and also no communication, is this truly a 5G experience which you’ll claim??? Poor customer service

• 
  मॅथ्यू अँटनी|Mathew Antony|മാത്യു ആന്റണി (@mathewmantony) reported 11 minutes ago from Mumbai Suburban, Maharashtra

  It's been 2 days @reliancejio internet services is down in Bandra.Apart from the consistency in giving SMS updates that service is not restored,there is no uptime. Will they also give billing reduction to all the subscribers.All are saying that no human interface at all.

• 
  Harsh Jaiwant Jain (@HarshJaiwant) reported 12 minutes ago from Mumbai Suburban, Maharashtra

  How should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio

• 
  Mihir Pandya (@mihir_kp) reported 15 minutes ago from Mumbai Suburban, Maharashtra

  @JioCare @reliancejio Internet not working for landline number +91-22-31811638 please help

• 
  Shail Tiwari (@starchaitnya) reported 15 minutes ago from Mumbai Suburban, Maharashtra

  Hello @JioCare r u seriously care your customer

• 
  DR MUKESH MEHTA (@msmehta2000) reported 15 minutes ago from Mumbai Suburban, Maharashtra

  @JioCare Not able to connect with anyone for activation of my Jio fiber set top box and buying a wifi extender,, kindly help,sick of the service

• 
  Nitin Kumar Vishwakarma (@mr_nitin__45) reported 17 minutes ago from Yashodham, Maharashtra

  @JioCare bas service My welcome offer not received I am not using 5g unlimited data With postpaid number My plan 399 9309855763

• 
  NLG (@nlgogri) reported 18 minutes ago from Yashodham, Maharashtra

  @JioCinema app is not smooth at all. While watching highlights if you press back 10 second button then video freezes and commentary runs. Very pathetic experience @BCCI of watching ipl this year. Hope you address this issue at earliest @reliancejio

• 
  Whistleblower-सिटी बजाओ📢 (@WhistleBlower_H) reported 26 minutes ago from Yashodham, Maharashtra

  Jio 5g Service Net...Hahahaha. It seems to run at a speed of 2G. 5G Internet service is still not available in cities like Mumbai Metropolitan. Ambani company is fooling all Indians. @reliancejio @JioCare @TRAI

• 
  Nirmalya Biswas (@BiswasNirmalya) reported 32 minutes ago from Mumbai Suburban, Maharashtra

  @ParikshitK_ @JioCare Facing this issue since the last few days

• 
  Volney Myron (@volneymyron) reported 35 minutes ago from Yashodham, Maharashtra

  The worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!

• 
  AMIT JSK (@jskexim) reported 36 minutes ago from Mumbai Suburban, Maharashtra

  @JioCare @JioFanClub @reliancejio I have raised an issue and complaint number was given , without anyone visiting the complaint is closed and I’ve got an sms saying problem resolved. How on earth is it possible to check hardware from the backend pathetic service I must say

• 
  Celestin Pillai (@CelestinPillai) reported 40 minutes ago from Mumbai Suburban, Maharashtra

  @JioCare Why am I not getting 5G even though it is available at my location? Other users are able to enjoy Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.

• 
  UDAY (@UD_SHAH79) reported 40 minutes ago from Yashodham, Maharashtra

  @JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks

• 
  CJ (@JagtianiShekhar) reported 46 minutes ago from Yashodham, Maharashtra

  @reliancejio @JioCare WIFi issue since yesterday and completely down since yesterday night. Please resolve immediately, thanks.

• 
  Anil (@Alwaysanil_) reported 57 minutes ago from Mumbai Suburban, Maharashtra

  My earlier request for engineer was for 5-6 pm slot 4 feb Since due to Some issue from jio application they didn't consider that SR, Please take a note of new SRN SR00001HEDMK I am having my lecture at 7 pm @_MukeshAmbani @JioCare @reliancejio

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nabhoneel (@Nabhoneel88) reported 7 minutes ago

  @JioCare Ur question”name of the device” itself shows the in-depth knowledge of ur cust support. It’simmaterial, the internet isn’t working & 5 times I have called ur team by now u should have registered the complaint, shared with me the SR# and send a technician..pathetic @_MukeshAmbani

• 
  BolnaToPadega (@armaan_dobwal) reported 8 minutes ago

  @reliancejio @JioCare, the network quality in Kankroli, Rajsamand is absolutely terrible. You claim to have seamless 5G coverage across India, but here in the city, even 4G doesn't work properly. Extremely disappointed with this poor service. Please look into this and resolve it

• 
  Rajeev Goel (@rajeevkgoel) reported 8 minutes ago

  @Siddharth_lol @JioCare @reliancejio My friend was also facing similar issue. He simply broken the JioFibre box hanging outside on a electric pole. It interrupted all connections from box nearby (around 10+). Technician visited immediately in an hour without a call. He caught him to get his connection fixed first.

• 
  D Roy 🇮🇳 (@droy331) reported 9 minutes ago

  @JioCare Hello... horrible connectivity. Unable to speak to customer care...call is being disconnected every time.

• 
  Abhishek Samant | अभिषेक सामंत 🇮🇳 (@mrnomadwanderer) reported 10 minutes ago

  Fiber servic is down since afternoon. MyJio app is hopeless and there's no way to complain about this. Only info I got from your toll free number is a recorded voice saying that there is a network issue at my location. No further updates. Fix this @JioCare

• 
  Sushil kumar (@sushilhrg) reported 14 minutes ago

  @JioCare My JioFiber connection has not been working for the last 24 hours. Despite waiting for a resolution, the issue is still not fixed. This is causing significant inconvenience and affecting my work. Kindly look into this urgently and restore the service at the earliest

• 
  Sandip Pramanik (@bizsandip) reported 15 minutes ago

  @JioCare such a pathetic service by Jiohome. My internet is inconsistent and just doesn't work, tried calling Jiofiber on 18008969999, but instead of connecting me to an agent, the call is getting disconnected after the IVR. I want to cancel my Jiofiber. @airtelindia @TRAI

• 
  Tejinder (@Tejinder_dass) reported 18 minutes ago

  @Saurabh_Pinch @reliancejio If you don’t have WiFi then surely this will be an issue. Have that one at your and enable WiFi calling. WiFi router works like network tower.

• 
  nick (@Nick_N_Shah) reported 19 minutes ago

  @JioCare Kavita, * give me SR name you got this details from. * UTR meaning? Was sent to which email? No junk or regular got any utr. * 750 is not 1500/2500 I can't access any jiofiber SR so to challenge them, I will need you guys help to questioning I can bring it on phone.

• 
  Rohit Patil (@rohitd0345) reported 20 minutes ago

  @JioCare @DeepakAgra8 Govind Samaj broadband services dude the jio is the worst in the market they don't have any dignity towards their customers they don't support the first take money and just disappear they don't care @JioCare