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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 17 outage signals in the last 24 hours around Mumbai Suburban, including 17 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 7, 10:56 AM GMT+5:30.
  • 65% Internet (65%)
  • 15% Wi-fi (15%)
  • 8% Total Blackout (8%)
  • 8% Phone (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 7: Problems at Reliance Jio

Reliance Jio is having issues since 06:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, and Mumbai Suburban.

CityProblem TypeReport Time
Mumbai Internet 2 hours ago
Mumbai TV 2 hours ago
Mumbai Internet 3 hours ago
Mumbai Internet 3 hours ago
Mumbai Wi-fi 4 hours ago
Mumbai Phone 10 hours ago

Nearby cities with recent reports

Mumbai

40 recent signals

2 hours ago
Thāne

2 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • anurag11820
    Anurag Tiwari (@anurag11820) reported from Thāne, Maharashtra

    @reliancejio Jiotrue5G is not working on 5G phone Realme 10pro+ 5G But Airtel 5G @airtelindia is working

  • Iamnareshp25
    Naresh Pawar (@Iamnareshp25) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare Pathetic experience facing from last more than 15 days about network issue. Also make complaint no response. Same calling today costomer supporter hold me for senior assistant then disconnected even not connecting me proper. #Shame

  • Alwaysanil_
    Anil (@Alwaysanil_) reported from Mumbai Suburban, Maharashtra

    my jio fiber is not working i also complained and booked for engineer service but still no response received. @JioCare @JioFibre @reliancejio

  • shah7543
    shah (@shah7543) reported from Mumbai Suburban, Maharashtra

    @reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare The day from i port the call.. there is really have some issue. why we are telling you because we are suffering inspite of high charge amount you are not providing single rupee network.. just fed up your service which is not available check my history how many times it's get miss

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare Inspite if registering a new complaint this afternoon at 12:30 I was been told that an engineer would visit by 3pm and it’s already 5pm but nobody here and also no communication, is this truly a 5G experience which you’ll claim??? Poor customer service

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @reliancejio @JioCare You only hire Telecallers, Artificial intellect, but you don't have enough tower and service engineer to check the network compatibility.. it's daily pain ! Our day start with frustration. We are planning to go in consumer court @jagograhakjago

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare No one has called me no technician has visited and issue is resolved wow you guys are amazing all companies should learn this skill from you without calling/visiting customer and addressing their concerns to resolve issues!

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra

    Internet not working but green light is there on fiber box. @JioCare How many times will I get internet interruption? Will you refund the amount for downtime?

  • volneymyron
    Volney Myron (@volneymyron) reported from Yashodham, Maharashtra

    The worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!

  • ROHANGOHIL
    ROHAN GOHIL (@ROHANGOHIL) reported from Yashodham, Maharashtra

    @JioCare All the iphone user are facing the same issue please solve it as soon as possible or u guys will lose all the customers

  • ricaopowel214
    radhe radhe (@ricaopowel214) reported from Andheri, Maharashtra

    @JioCare why there is no network in Andheri East. Near mogra station. Since morning, there is issue in the network. Pathetic network.

  • carlessguy
    Karan G 🇮🇳 (@carlessguy) reported from Mahape, Maharashtra

    @JioCare i need to reboot again and again to use jio 5g. Where as others are able to use it without any issues.

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare Even Jio fiber speed is bad after upgrading to Rs 999 plan

  • BiswasNirmalya
    Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra

    @ParikshitK_ @JioCare Facing this issue since the last few days

  • starchaitnya
    Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra

    Hello @JioCare r u seriously care your customer

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare Keep on working you have time till 31st Dec 2023 to call a customer who wanted to port in JIO and this is what @reliancejio calls 5G service

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mahape, Maharashtra

    Intermittently internet isn’t working @JioCare @JioFiberVoice You guys did some maintenance and screwed internet stability in my area!

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @JioCare @reliancejio your Sigma quality will never come.. such a degrade service daily i am facing despite several complaints you are just operating ur AI and phone technology i think u don't have enough tower and service engineer please close my service it's done now

  • impankajengg
    I am Pankaj (@impankajengg) reported from Mumbai Suburban, Maharashtra

    @JioCare I am unable to see Twitter feeds, unable to make whatsapp voice and video calls with jio data from my new phone (1+10T). What's the solution?

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • 7389321556
    Mayank Dubey (@7389321556) reported

    @JioCare As a paying customer, I expect reliable service. Since I couldn't use the service for nearly a week, I request fair compensation for the downtime. Please review my case and resolve this issue promptly. Looking forward to your response. #JioFiber #CustomerService @JioCare

  • RAJESHMUNIYA360
    Rajesh Muniya (@RAJESHMUNIYA360) reported

    @JioCare network issue 5G not working in my area 1 mitar ke side me working

  • tsuthar143
    Tarachand Suthar 🇮🇳 (@tsuthar143) reported

    @JioCare Making me fool, As 30 meter away neighbour using JioFiber past 2 years and now Jio saying our service completely vanished from your area, like how its possible, Just because they don't have machine for installation. Give me my complaint number and resolution Issue 👇

  • AbhishekhUpadh2
    Abhishekh Upadhyay (@AbhishekhUpadh2) reported

    @JioCare Team Jio, this is a really pathetic experience. My service request (SR00003A3Y31) has been open since 3rd July, yet no engineer has been assigned. I have been without Wi-Fi for days, and it’s affecting my work. This level of service is unacceptable.

  • sunnysinghal451
    Sunny Singhal (@sunnysinghal451) reported

    @JioCare @JioCare My JioFiber No. 7004762402 was down from 17–24 June due to an issue from your end. I was promised an 8-day validity extension, and your support confirmed it twice after the issue was resolved, but it was never added.

  • SiddharthBiduri
    Siddharth Biduri (@SiddharthBiduri) reported

    Hello @JioCare, I'm facing a severe network issue in my area. Calls frequently disconnect, internet speed is very slow, and sometimes there is no network at all. Please look into this issue and resolve it as soon as possible. PIN Code - 302029

  • AnshulY27276278
    Anshul Yadav (@AnshulY27276278) reported

    @JioCare @JioCare no issue solved till today @jio

  • aejong_eolin
    _Aejeong_eolin (@aejong_eolin) reported

    @reliancejio issue isn’t resolved it’s not working we were on vacation hence informing now we did not used the June Recharge more then 2-3 days Can You check and Fix this today @JioCare

  • mahesh_anjani
    M# (@mahesh_anjani) reported

    @JioCare How long it takes to relocate connect from one building to another hardly 100 meter away. Pathetic state of customer support and services. No one taking responsibility and want to work on it. @JioCare @reliancejio

  • MrZoroBushido
    Mr.Bushido (@MrZoroBushido) reported

    Jio and airtel both are the worst services providers . More than hours on no stable Internet/no Internet at all , calls getting dropped mid way + the worst help centers in their app. . Plz fix this asap @JioCare @airtelindia