Reliance Jio outages and service status in Mumbai Suburban, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
- Reliance Jio generated 3 outage signals in the last 24 hours around Mumbai Suburban, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 1, 8:30 PM GMT+5:30.
- Internet (64%)
- Wi-fi (18%)
- Phone (8%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai Suburban, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 2: Problems at Reliance Jio
Reliance Jio is having issues since 10:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai Suburban, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
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20 hours ago | |
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Internet | 20 hours ago |
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Internet | 22 hours ago |
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Internet | 1 day ago |
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Total Blackout | 1 day ago |
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Total Blackout | 1 day ago |
Nearby cities with recent reports
14 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:
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Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Mumbai Suburban, Maharashtra@JioCare bad network Network is not working Service is bad
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ajay (@shuks1986) reported from Yashodham, Maharashtra@JioCare @TRAI having problems in voice call Too much disturbance with jio network i just got back to jio from Airtel but same problem with the same number
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श्रीनिवास शर्मा (@shriniwas07) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare @ImAtulKansal We are following since 6 months for the installation of cable for Jio Fiber. No service is being received from you.
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Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra@JioCare bas service My welcome offer not received I am not using 5g unlimited data With postpaid number My plan 399 9309855763
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Tripurari Pathak (@Pathak67k) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare your network gone crazy....i received at least 16 calls from different state including 2 calls from J&k. Everyone is saying that I called them but how ?? I am in a meeting with peoples and my mobile is on table, no one using the how can I make call ??
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Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra@JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.
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Anil (@Alwaysanil_) reported from Mumbai Suburban, MaharashtraMy earlier request for engineer was for 5-6 pm slot 4 feb Since due to Some issue from jio application they didn't consider that SR, Please take a note of new SRN SR00001HEDMK I am having my lecture at 7 pm @_MukeshAmbani @JioCare @reliancejio
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare tv channels on Jiofiber giving trouble,at times some channels disappear,my plan is 150 Mbps,stb needs to be checked
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praachi (@praachinh) reported from Mumbai Suburban, Maharashtra@reliancejio @DoT_India @TRAI Jio has been unnecessarily charging me for Netflix subscription which i have deactivated in Sept 2022.When i called the customer care services they said charges are correct and nothing can be done.I request the telecom authorities to help me in this
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मॅथ्यू अँटनी|Mathew Antony|മാത്യു ആന്റണി (@mathewmantony) reported from Mumbai Suburban, MaharashtraIt's been 2 days @reliancejio internet services is down in Bandra.Apart from the consistency in giving SMS updates that service is not restored,there is no uptime. Will they also give billing reduction to all the subscribers.All are saying that no human interface at all.
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Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra@airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.
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PRANOY CHAUAAN (@PRANOY_CHAUAAN) reported from Mumbai Suburban, Maharashtra@SardarSomdeep @JioCare @Airtel_Presence God Knows now what and when would jio commercially start 5G for everyone - my phone model on the other hand supports more bands then required like Millimetre Wave , which would never connect coz they use MM WAVE to interlink towers
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Poonam Ralh (@iPoonamRalh) reported from Mumbai Suburban, Maharashtra@Airtel_Presence I mistakenly recharged my number for 666 but i never got it coz I have ported my number to @JioCare . Can you pls look into this. Recharge did via @Paytm
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Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, Maharashtra@JioCare need to connect to customer care
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare @JioFanClub @reliancejio I have raised an issue and complaint number was given , without anyone visiting the complaint is closed and I’ve got an sms saying problem resolved. How on earth is it possible to check hardware from the backend pathetic service I must say
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Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Internet not working for landline number +91-22-31811638 please help
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SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra@JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio
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Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare Even Jio fiber speed is bad after upgrading to Rs 999 plan
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Rishi Solanki (@Rishi13Solanki) reportedShoutout to @reliancejio @reliancejio for 2 weeks of zero AirFibre service. Love how your support line disconnects, emails go into a black hole, and your local team is playing the blame game with your internal team over a down tower. Is this the service we pay for?
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Zain Baig (@_zainbaig_) reportedThere is no way I am able to speak to a customer service agent. I raised a request for relocation and when I try contacting the number it’s set on auto reply asking me to reschedule the pick up I don’t know why @reliancejio @JioCare #badservice
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Tanweer (@tanveerrkhan) reported@JioCare There's no internet service since yesterday on my Jio Fiber, and I've tried multiple times to raise a service request, but I'm not able to do that via your My Jio app asks me to either chat, call or email and I've done all the 3 things and yet I was not able to do..
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Hɪϻⱥns🅷u (@Himanshudbg01) reported@JioCare More than 24 hours, still no action. No one has visited our area. The entire locality is suffering from this network issue for a long time. Please resolve it permanently. @JioCare @reliancejio #IssueNotResolved #JioNetwork #Darbhanga
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Rajat Dasgupta (@RajatDasgupta71) reported@JioCare I am shifting to Airtel and soon will downgrade the service or disconnect. Because 6 days matters a lot. When we try to lodge a complaint the appointment date the app gives is after 3 days and after that your support centre says on 30th that by 1st it will be resolved but.....
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k_sanjay1491 (@k_sanjay1491) reportedI have been using JioAirFiber since Sept 2025. On 29th June 2026, During heavy rain& Lightening, Outdoor Unit of the Airfiber got damaged. Service Request raised on 29th June, but till today no resolution. Worst experience with JioAirFiber, No response. @JioCare @reliancejio
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Mukes_Pragada 🇮🇳 (@MGDinesh4) reported@JioCare R u robot? After 7 years we got the same reply, disappointed because @reliancejio didn't do anything on the ground for better basic services. I request once you check your network team's degree It's true or fake because 7 years a long time and your team didn't do anything
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வைஷ்ணு இந்திரா (@vaishnu_dev) reportedThis issue keeps on happening again and again. Is this why we are paying for? @JioCare
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Pradee💙 (@crazyboypradee) reported@JioCare You asked me to share all the details via DM, and I did immediately. Yet there's been no response or update. The network issue continues, and I'm still struggling with office meetings due to poor upload speeds. Customers deserve timely support and a real resolution
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Anil nath (@nathanil9893) reportedExtremely frustrated with @imjiofiber @JioCare service in Anjar! For the last 1 month, I am facing constant issues with both the internet and the Jio Set-Top Box. It keeps freezing/disconnecting. Please resolve this technical issue immediately! #JioFiber #JioSetTopBox #Anjar