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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Mumbai Suburban, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Jul 16, 1:49 PM GMT+5:30.
  • 60% Internet (60%)
  • 13% Phone (13%)
  • 12% Wi-fi (12%)
  • 12% Total Blackout (12%)
  • 2% E-mail (2%)
  • 1% TV (1%)

The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 17: Problems at Reliance Jio

Reliance Jio is having issues since 02:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, and Mumbai Suburban.

CityProblem TypeReport Time
Mumbai Internet 1 day ago
Mumbai Total Blackout 1 day ago
Mumbai Internet 2 days ago
Mumbai Phone 3 days ago
Mumbai Phone 3 days ago
Mumbai Total Blackout 3 days ago

Nearby cities with recent reports

Mumbai

52 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • starchaitnya
    Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra

    @JioCare I want to port my no to onther service provider. Your complaints number 198 not working. Your customer support worst on Twitter too.

  • BiswasNirmalya
    Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra

    @ParikshitK_ @JioCare Facing this issue since the last few days

  • yogesh_tadge
    Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, Maharashtra

    @JioCare need to connect to customer care

  • kuldeepvyaas
    Kuldeep Vyas (@kuldeepvyaas) reported from Yashodham, Maharashtra

    5G NETWORK 0% HERE. ,MUMBAI-400101 19.201716,72.865914 Please solve problem .@reliancejio @JioCare @jio

  • ricaopowel214
    radhe radhe (@ricaopowel214) reported from Andheri, Maharashtra

    @JioCare why there is no network in Andheri East. Near mogra station. Since morning, there is issue in the network. Pathetic network.

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare Keep on working you have time till 31st Dec 2023 to call a customer who wanted to port in JIO and this is what @reliancejio calls 5G service

  • Ankit28789794
    Indian (@Ankit28789794) reported from Yashodham, Maharashtra

    @reliancejio @JioCare @JioSaavn Feedback: caller tunes sound quality is very very poor, users loves to set up their loved tune but caller tune sound quality is super poor than the actual sound. It is disappointing, please see if you can improve in that section. Thanks

  • kaush31886
    Kaushal (@kaush31886) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio this is happening second time. Suddenly internet and router stop working. And the best part is JIO service person will attend my request on 15th march? Seriously ? Soo fast ? dominance is dangerous in market ..its true. @HathwayBrdband was better. 😔

  • Iamnareshp25
    Naresh Pawar (@Iamnareshp25) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare Pathetic experience facing from last more than 15 days about network issue. Also make complaint no response. Same calling today costomer supporter hold me for senior assistant then disconnected even not connecting me proper. #Shame

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @reliancejio @JioCare it's frustrating time, taking twice the recharge but not given one single improvement in the jio... Everyday we are facing issue! I am not expecting such delay in service from Jio.. the more we raise whistle blow the more you are ignoring us big shame...

  • ManishaNanavaty
    manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra

    @JioCare And once again the wifi has been down since last evening 9pm and not working yet after 12 hrs. Pls escalate this complaint. I don't want ur standard reply.

  • miteshsaraf78
    Mitesh Saraf (@miteshsaraf78) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare Hey when is #Mumbai getting #5G really sick of this useless currant network 😡

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra

    @JioCare Not able to connect with anyone for activation of my Jio fiber set top box and buying a wifi extender,, kindly help,sick of the service

  • KejriwalManav
    Manav Kejriwal (@KejriwalManav) reported from Mumbai, Maharashtra

    @JioCare Saket CHS, Santacruz West. JioFibre not working since 3 days. Everyday the technician is promising to resolve the next day, but no resolution. Unexpected from Jio. Please assist immediately. Mumbai 400054.

  • vaibhav30gup
    Vaibhav Gupta (He/Him/His) (@vaibhav30gup) reported from Yashodham, Maharashtra

    @LnTFinance even after having #DnD activated, still receiving numerous calls for loan offers. Can u please give me an explanation? I raised my concern multiple times with @JioCare and the complaint falls on Deaf years. @TRAI can u take some action. This is a serious violation.

  • sonianotani
    Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio 5 days since registering entity on trueconnect and making a payment. Received invoice and email saying registered but we cannot move forward. Multiple complaint raised on email. Extremely frustrated! Urgent support needed

  • vsy135
    Vinod Yadav (@vsy135) reported from Mumbai Suburban, Maharashtra

    Pathetic service from @JioCare . Went to kanjur jio office (near huma cinema) to get my father's sim changed as existing one was corrupted. Everyone in that lane had electricity except jio store. Jio representative said "meter had been cut down as electricity bill is not paid"

  • anurag11820
    Anurag Tiwari (@anurag11820) reported from Thāne, Maharashtra

    @reliancejio Jiotrue5G is not working on 5G phone Realme 10pro+ 5G But Airtel 5G @airtelindia is working

  • impankajengg
    I am Pankaj (@impankajengg) reported from Mumbai Suburban, Maharashtra

    @JioCare I am unable to see Twitter feeds, unable to make whatsapp voice and video calls with jio data from my new phone (1+10T). What's the solution?

  • hspratik
    Pratik HS Shah (@hspratik) reported from Yashodham, Maharashtra

    @JioCare @JioFiberVoice @reliancejio horrible experience ever while installation of jio fiber, they were sugar coated sweet talkers while taking selling plans & equally unpleasant experience while installation. Please update about cancellation & refund process of order

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Monit_thakkar
    Monit Thakkar (@Monit_thakkar) reported

    I booked Jio fiber Relocation service 1 week ago and confirmed slot 12PM-1:00PM today by paying 1200 INR, till now nobody reached out to me , i am shifting house tomorrow, this is totally unprofessional, whats the point of picking a spot 1 week before ? @reliancejio @jio_fiber

  • RathUpendra59
    UPENDRA PRASAD RATH (@RathUpendra59) reported

    @JioCare @AkashMAmbani OTP msg for KYC coming daily, Mr Malaya Acharya, Basudevpur, Bhadrak not coming from 16 Jun 2026. I will be bound to port my jio 9853057328 to other mob companies. He is an employee but I'm a customer. My loc is a pre-verified, neighbours use for yrs.

  • 26_karthik
    Karthik (@26_karthik) reported

    @JioCare Pls issue me a refund of 1200. To my number which I have sent you in DM. No one has reached out till now or any sms.

  • hard2crak
    🇮🇳 KS 🇺🇦 🙏 (@hard2crak) reported

    @JioCare I have already sent a DM, no one has responded. The issue is still not resolved.

  • RajeshNarula99
    Rajesh Narula (@RajeshNarula99) reported

    @reliancejio SR No.C00002JTAMYY. Service Enginer Manoj cms to collect devices after my request for disconnection. Says Set Up box serial nos does'nt match but ready to pick the router but no reciept. WEIRD. Did I manufacture this stuff at my home.Pathetic JIO. Happy to get Jio disconnected

  • mahanteshtm
    Mahantesh T M (@mahanteshtm) reported

    @JioCare Looks like you have been following same trend. When called to customer care we get nice replies of taking care of it but nothing happens. They ask there interaction feedback but who will take care of the actual issue

  • RIL_Updates
    Reliance Industries Limited (@RIL_Updates) reported

    10/n Q1 FY2026-27 JioTrue5G extended its leadership in 5G subscriber base to ~285 million as of June 2026, up 73 million over the last 12 months. Customer engagement also remains robust with 5G now at ~1.5x of 4G data traffic. @reliancejio #RILresults

  • sudhira83639823
    sudhir agarwal (@sudhira83639823) reported

    @JioCare For +91-2231720754 jio fibre services are interrupted for many days. Customer care is useless. Please do something.

  • AbhijitTripat13
    Abhijit Tripathy (@AbhijitTripat13) reported

    @JioCare @JioCare @DoT_India Its a scam. These guys take advance and dont refund. But if you get delayed by even a day to pay, they disconnect the service. Fraud Jio. Stay away from jio. #fraudjio

  • PrabhuRajpuroh4
    Prabhu Rajpurohit (@PrabhuRajpuroh4) reported

    @JioCare No weather problem last 10 days