Reliance Jio outages and service status in Mumbai Suburban, Maharashtra
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Full Outage Map
- Reliance Jio generated 4 outage signals in the last 24 hours around Mumbai Suburban, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received May 8, 8:59 PM GMT+5:30.
- Internet (56%)
- Wi-fi (16%)
- Phone (14%)
- Total Blackout (10%)
- E-mail (2%)
- TV (1%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai Suburban, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Mumbai Suburban, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Airoli, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
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Phone | 1 hour ago |
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Mumbai
|
Total Blackout | 2 hours ago |
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Mumbai
|
Internet | 4 hours ago |
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Mumbai
|
Internet | 19 hours ago |
|
Mumbai
|
Internet | 1 day ago |
|
Mumbai
|
Internet | 1 day ago |
Nearby cities with recent reports
25 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare I think this 15 times I have forwarded my house details... Why the same sop has been following? Can't you come here and check network
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Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users are able to enjoy Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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praachi (@praachinh) reported from Mumbai Suburban, Maharashtra@reliancejio @DoT_India @TRAI Jio has been unnecessarily charging me for Netflix subscription which i have deactivated in Sept 2022.When i called the customer care services they said charges are correct and nothing can be done.I request the telecom authorities to help me in this
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Mihir Pandya (@mihir_kp) reported from Yashodham, Maharashtra@JioFiberVoice @JioCare cant access Jio fiber internet and could not run diagnostics check, please help
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RAASHUL TANDON (@RaashulTandon) reported from Mumbai Suburban, Maharashtra@airtelindia inspite of activating DND I'm getting zillion calls a day! Network issues haven't been resolved for the past 1 year. Is this a sublime message to port to @reliancejio ?!
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Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra@JioCare I want to port my no to onther service provider. Your complaints number 198 not working. Your customer support worst on Twitter too.
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manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra@JioCare And once again the wifi has been down since last evening 9pm and not working yet after 12 hrs. Pls escalate this complaint. I don't want ur standard reply.
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Vishal H Rochlani (@vrochlani) reported from Yashodham, Maharashtra@JioCare Its surprising to note that we can't have access to older invoice.Which company is doing that only yours? Was not able to access the Invoice of Sept'22. Kindly be customer friendly in your support. Does your acc also deletes it after 180 days, then y not access to clients.
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gunjan khatri (@gunjankhatrii) reported from Mahape, Maharashtra@reliancejio @JioCare @_MukeshAmbani I am trying to order jio fiber box from last 15 days raised ticket also but i am told no stocks ..wanted to know if I can get the fiber setop box ..as never tght this item also will have shortage
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UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra@JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks
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Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra@reliancejio jio fiber isn’t working properly in Kopar Khairne. Please fix asap
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare one thing is for sure will never port to @reliancejio as their executive couldn't call in more than 5 days. It's their 5g service
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port
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Surendra Sadwelkar (@surensadwelkar) reported from Mumbai Suburban, Maharashtra@JioCare i have complained 2 times so far that I cannot make or receive calls sometimes, i am not able to call any emergency numbers like 100. So far my issue remains unresolved. If Jio is not able to resolve my issue i will have to port out.
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Pratik HS Shah (@hspratik) reported from Yashodham, Maharashtra@JioCare @JioFiberVoice @reliancejio horrible experience ever while installation of jio fiber, they were sugar coated sweet talkers while taking selling plans & equally unpleasant experience while installation. Please update about cancellation & refund process of order
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Volney Myron (@volneymyron) reported from Yashodham, MaharashtraThe worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!
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Sethu Nair (@snair700) reported from Mumbai Suburban, Maharashtra@JioCare What a ****** network. When your recharge expires all network go slow specially the data network.
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,
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मॅथ्यू अँटनी|Mathew Antony|മാത്യു ആന്റണി (@mathewmantony) reported from Mumbai Suburban, MaharashtraIt's been 2 days @reliancejio internet services is down in Bandra.Apart from the consistency in giving SMS updates that service is not restored,there is no uptime. Will they also give billing reduction to all the subscribers.All are saying that no human interface at all.
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare Keep on working you have time till 31st Dec 2023 to call a customer who wanted to port in JIO and this is what @reliancejio calls 5G service
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Vanita (@singwithvani) reported@JioCare I have recharged with ₹899 plan, but JioHotstar is still not working on both mobile and TV. I have already logged in with the same Jio number used for recharge, yet the subscription is not getting activated. Please resolve this issue as soon as possible. @hotstar_helps
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Jay Atray (@atray_jay) reported@JioCare I haven't received any call from the technical team since I have raised this issue on X so I don't think any of your team is doing something on this as I am still facing the same issue.
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Vino ji (@Vinoji19) reported@JioCare I know how you highlight and what you highlight. You guys only share installation complaints, which customers can request the same themselves, but you well never escalate the actual concerns raised by customers to the appropriate authorities. I need an acknowledgement or reference number confirming that this issue has been escalated to a higher level. This will help me proceed with legal action directly instead of repeatedly raising the same concern with your Nodal Officer team.
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Aishverya Khoti (@Aishverya) reportedJioFiber Wi-Fi services have been down since 5th May, and despite multiple follow-ups, there’s still no proper resolution or support from the service center. Extremely disappointing and frustrating experience. SR No: SR0000359O99 @JioCare
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agrawalmayank017 (@agrawalmayank01) reported@JioCare Same issue again today. DM the info please resolve ASAP
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Devji Sandha (@devji_sand61116) reported@JioCare Hi Shradha, it’s already been 48+ hours with only automated updates. Please share the exact issue and a confirmed resolution timeline. Need urgent action.
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Yash Naik (@YashNai92160561) reported@JioCare Forget about rebate you are not even providing any solution. What a poor company. You can keep the money.
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Praveen (@vibe_of_love) reportedDear @JioCare @reliancejio there is big event going on at Ghadani Tq.Nakhtrana Dist Bhuj There is gathering of around 10000 people arrived to attend program from today to 12th of this mont There is issue of network {congestion} and internet please rectify ASAP
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Raj Kalra (@kalra_raj) reported@JioCare Recharged my monthly plan on 22nd April Internet down since 24th April 15 days since no internet. Scheduled an engineer visit 10 times. Emailed customer care 5 times. No engineer has visited till date. No updates. No service. Can the service standards be any more poor?
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murali (@murali10453) reported@JioCare Sir i don't know dm is not working ,As u said my phone model pocoM6pro5g ,i don't have alternative number,my numbr 8639001054,youtube is loading verey slowly taking so much time, please solve the issue