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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 3 outage signals in the last 24 hours around Mumbai Suburban, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jun 16, 7:23 PM GMT+5:30.
  • 64% Internet (64%)
  • 18% Wi-fi (18%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 2% E-mail (2%)
  • 2% TV (2%)

The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 16: Problems at Reliance Jio

Reliance Jio is having issues since 02:30 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Mumbai Wi-fi 53 minutes ago
Mumbai TV 4 hours ago
Mumbai Internet 24 hours ago
Mumbai Internet 1 day ago
Mumbai Internet 1 day ago
Mumbai Suburban Wi-fi 1 day ago

Nearby cities with recent reports

Mumbai

45 recent signals

53 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • VikasShaw16
    Vikas Shaw (@VikasShaw16) reported from Mumbai Suburban, Maharashtra

    May I know any genuine contact person number I want to install mobile network tower in Mumbai on my rooftop @reliancejio @airtelindia @VodafoneGroup

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare Inspite if registering a new complaint this afternoon at 12:30 I was been told that an engineer would visit by 3pm and it’s already 5pm but nobody here and also no communication, is this truly a 5G experience which you’ll claim??? Poor customer service

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Internet not working for landline number +91-22-31811638 please help

  • kaush31886
    Kaushal (@kaush31886) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio this is happening second time. Suddenly internet and router stop working. And the best part is JIO service person will attend my request on 15th march? Seriously ? Soo fast ? dominance is dangerous in market ..its true. @HathwayBrdband was better. 😔

  • ashishhattangdi
    Dr. Ashish S. Hattangdi (Ph.D) (@ashishhattangdi) reported from Yashodham, Maharashtra

    @JioCare i wanted to Port our family numbers from prepaid to postpaid family plan. No response from website etc. Pls help

  • UD_SHAH79
    UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra

    @JioCare @reliancejio #jiofiber #worstinternet service provider net down past 12 hours in our area and yet cannot resolve the issue

  • theonlyashwini
    Ashwini Pawar (@theonlyashwini) reported from Yashodham, Maharashtra

    Why struggle to discontinue a number which is not in use ??? @reliancejio @JioCare tired of calling customer service, chatting from the app, visiting gallery!

  • paaaarthhh
    Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra

    @JioCare RT news channel is not working on jio fiber.Please help

  • KejriwalManav
    Manav Kejriwal (@KejriwalManav) reported from Mumbai, Maharashtra

    @JioCare Saket CHS, Santacruz West. JioFibre not working since 3 days. Everyday the technician is promising to resolve the next day, but no resolution. Unexpected from Jio. Please assist immediately. Mumbai 400054.

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare No one has called me no technician has visited and issue is resolved wow you guys are amazing all companies should learn this skill from you without calling/visiting customer and addressing their concerns to resolve issues!

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @JioCare @reliancejio your Sigma quality will never come.. such a degrade service daily i am facing despite several complaints you are just operating ur AI and phone technology i think u don't have enough tower and service engineer please close my service it's done now

  • ManishaNanavaty
    manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra

    @JioCare Pls share the number of the area division city level supervisors. This is not done. Every two days the network is down and we keep bearing with it. What quality of service is this??? @TimesNow

  • CoronaRadiata2
    Corona Radiata (@CoronaRadiata2) reported from Mumbai, Maharashtra

    I don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra

    @reliancejio jio fiber isn’t working properly in Kopar Khairne. Please fix asap

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare Even Jio fiber speed is bad after upgrading to Rs 999 plan

  • nlgogri
    NLG (@nlgogri) reported from Yashodham, Maharashtra

    @JioCinema app is not smooth at all. While watching highlights if you press back 10 second button then video freezes and commentary runs. Very pathetic experience @BCCI of watching ipl this year. Hope you address this issue at earliest @reliancejio

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @cankkasera @JioCare @reliancejio Hi I have face call and network both issue... I have just recently port the network candle is only ,1 available. Despite following up no improvement... जियो मैने क्यों लियो... Abhi Aisa lag raha he

  • sonianotani
    Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio 5 days since registering entity on trueconnect and making a payment. Received invoice and email saying registered but we cannot move forward. Multiple complaint raised on email. Extremely frustrated! Urgent support needed

  • impankajengg
    I am Pankaj (@impankajengg) reported from Mumbai Suburban, Maharashtra

    @JioCare I am unable to see Twitter feeds, unable to make whatsapp voice and video calls with jio data from my new phone (1+10T). What's the solution?

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Jio Fiber internet Not working since 1st February 2023 time: 7pm, but no response received about restoring of the connection. #jiofiber #Jiodown

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Iamkarthikbugs
    Karthikeyan Girijanandan (@Iamkarthikbugs) reported

    @JioCare Dear Customer, Your JioHome installation is almost complete! Please confirm that: 1.Your JioHome connection is installed and working well. If you have an Entertainment Plan, confirm that 2. LiveTV Demo is provided - 1000+ digital channels including HD channels 3. Demo of Enterta

  • Nick_N_Shah
    nick (@Nick_N_Shah) reported

    @jiocare thanx sweety, I had already raised refund amount issue almost 12 days back but still received partial payment also no detail update or what that SR000038G39V is about & there is no new SR for remaining refund amt pls help 🙏 to bring the better resolution.

  • jaiswal_jeevesh
    Jeevesh Jaiswal (@jaiswal_jeevesh) reported

    @JioCare worst experience using jioairfiber support👎🏻

  • parthasubudhi
    Dr. Partha Sarathi Subudhi (@parthasubudhi) reported

    My Jio prepaid SIM was deactivated due to long non-recharge. Customer care says I must visit Tamil Nadu (original circle) within 20 days to reactivate, but I now reside in Maharashtra. This is impractical. @JioCare @TRAI please address such policies affecting customers.

  • sachatul
    Atul Sachdev (@sachatul) reported

    @JioCare At least inform whom to connect with no one to speak your customer care no is only going to IVR n getting disconnected with the same msg repeating issue will be resolved in few hours atleast depute some one for rectification

  • viddeshg_
    Viddesh Gharpure (@viddeshg_) reported

    @JioCare @reliancejio I've been repeatedly asking to process refund on mail. There has been no communication from your end. I'll raise this to consumer forum if it's NOT processed today. Please treat this as urgent.  Booking ID: PE000005PX2G Voucher number is PV000004342177027

  • Iamkarthikbugs
    Karthikeyan Girijanandan (@Iamkarthikbugs) reported

    @JioCare This never happened..

  • 84Kol
    Prasenjit Mitra🇮🇳 (@84Kol) reported

    @JioCare My post paid no stopped working despite all bills paid on time. Spoke to the customer care multiple times but of no use. A pathetic customer care and pathetic experience

  • Janaparapunara2
    Janaparapu narayana (@Janaparapunara2) reported

    @reliancejio 7 months is a long time, if you didn't resolve the issue I will switch my all mobile connections to @airtelindia

  • VikkuFzd
    Vikas Yadav (@VikkuFzd) reported

    @JioCare Dear JioCare, My concern is not about the recharge reminder calls. The issue is that the caller spoke to me in an abusive and disrespectful manner. Instead of addressing my complaint, you have only explained why the calls were made. Please review the call recording, investigate