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Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 7 outage signals in the last 24 hours around Mumbai Suburban, including 7 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 14, 8:14 PM GMT+5:30.
  • 61% Internet (61%)
  • 13% Wi-fi (13%)
  • 12% Phone (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 2% TV (2%)

The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 14: Problems at Reliance Jio

Reliance Jio is having issues since 06:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, and Mumbai Suburban.

CityProblem TypeReport Time
Mumbai Phone 3 hours ago
Mumbai Phone 7 hours ago
Mumbai Total Blackout 9 hours ago
Mumbai Total Blackout 10 hours ago
Mumbai Internet 12 hours ago
Mumbai Internet 13 hours ago

Nearby cities with recent reports

Mumbai

63 recent signals

3 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • HarshJaiwant
    Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, Maharashtra

    How should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio

  • navinjk11
    nj (@navinjk11) reported from Mumbai, Maharashtra

    @JioCare @reliancejio No response yet to my requests 3rd in the day why so slow ?

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @cankkasera @JioCare @reliancejio Hi I have face call and network both issue... I have just recently port the network candle is only ,1 available. Despite following up no improvement... जियो मैने क्यों लियो... Abhi Aisa lag raha he

  • KBrochwala
    Kaushal Broachwala (@KBrochwala) reported from Mumbai Suburban, Maharashtra

    @JioCare, @JioChat Jio down in goregaon east since yesterday night. Kindly resolve ASAP.

  • BiswasNirmalya
    Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra

    @ParikshitK_ @JioCare Facing this issue since the last few days

  • mathewmantony
    मॅथ्यू अँटनी|Mathew Antony|മാത്യു ആന്റണി (@mathewmantony) reported from Mumbai Suburban, Maharashtra

    It's been 2 days @reliancejio internet services is down in Bandra.Apart from the consistency in giving SMS updates that service is not restored,there is no uptime. Will they also give billing reduction to all the subscribers.All are saying that no human interface at all.

  • mehak_kala
    Mehak Kala (@mehak_kala) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio @JioFiberChennai When v need the connection then why it takes only half a day. Horrible sales team especially Hemant Singh frm Thane branch +919321003391 Need dis sorted asap

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mahape, Maharashtra

    Intermittently internet isn’t working @JioCare @JioFiberVoice You guys did some maintenance and screwed internet stability in my area!

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,

  • ChemburChapters
    Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra

    @JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio

  • SmileAwayyy
    Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra

    @reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Intermittent connection loss!! I am done now take some effort to investigate open the ticket listen to what your representative has advised & then let me know on what grounds you have closed the ticket without providing resolution and none of you jerks making an effort to call me

  • VikasShaw16
    Vikas Shaw (@VikasShaw16) reported from Mumbai Suburban, Maharashtra

    May I know any genuine contact person number I want to install mobile network tower in Mumbai on my rooftop @reliancejio @airtelindia @VodafoneGroup

  • modynishant
    Nishant Mody (@modynishant) reported from Mumbai Suburban, Maharashtra

    Dear @reliancejio we just bought a new jio sim and it’s showing enter network unlock code. We only have 3 attempts left. Kindly guide.

  • vaibhav30gup
    Vaibhav Gupta (He/Him/His) (@vaibhav30gup) reported from Yashodham, Maharashtra

    @LnTFinance even after having #DnD activated, still receiving numerous calls for loan offers. Can u please give me an explanation? I raised my concern multiple times with @JioCare and the complaint falls on Deaf years. @TRAI can u take some action. This is a serious violation.

  • ashishhattangdi
    Dr. Ashish S. Hattangdi (Ph.D) (@ashishhattangdi) reported from Yashodham, Maharashtra

    @JioCare i wanted to Port our family numbers from prepaid to postpaid family plan. No response from website etc. Pls help

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Mumbai Suburban, Maharashtra

    @JioCare bad network Network is not working Service is bad

  • impankajengg
    I am Pankaj (@impankajengg) reported from Mumbai Suburban, Maharashtra

    @JioCare I am unable to see Twitter feeds, unable to make whatsapp voice and video calls with jio data from my new phone (1+10T). What's the solution?

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @reliancejio @JioCare You only hire Telecallers, Artificial intellect, but you don't have enough tower and service engineer to check the network compatibility.. it's daily pain ! Our day start with frustration. We are planning to go in consumer court @jagograhakjago

  • sheldondsouza38
    Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra

    @airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Koli_Samruddhi
    Samruddhi koli (@Koli_Samruddhi) reported

    @jio_fiber @JioCare Internet has been down for 2 days. Support isn’t responding, no engineer has visited, and the assigned engineer is unreachable. The visit keeps getting rescheduled, now delayed by another 2 days. Pathetic service. Please resolve this ASAP. #Jiofiber

  • VikramJ0611
    Vikram06 (@VikramJ0611) reported

    @JioCare Validity extension or service disruption period extension? Do you guys having any shame? Any accountability? How come your engineer keeps on refusing the visit by saying "maine job chhod di" ??

  • AkashUde
    Akash (@AkashUde) reported

    Requesting @JioCare to investigate this matter, ensure immediate installation, and take appropriate action against the executives responsible for this poor customer experience. Previous Order number before cancellation:NO0001EH7H0G New Order Number: NO0001EM7PZS

  • iamranjannayak
    Ranjan Nayak (@iamranjannayak) reported

    @JioCare It is been a week aftr the above message,haven’t received any response frm ur team neither the call centre no is getting connecte, pls note am not going to pay u this month bill unless loss days r compensated .Also let me know when can I expect network to resume or to be normal .

  • ArjunPershad
    Arjun (@ArjunPershad) reported

    Five days. Countless emails. Multiple tweets. Calls to customer care. Yet not a single proactive call from @JioCare to understand the issue or de-escalate the situation. That’s what disappoints me the most. #jio #jiofibre

  • WWWDhimant
    Dhimant Antani (@WWWDhimant) reported

    @reliancejio @JioCare SR00002MKOPC Ticket raised for Broadband down. Technician rescheduled without confirmation. No response from technician. Canned replies from helpdesk. 12 hours plus my Broadband is down.

  • The_Karishma
    Karishma (She/Her) (@The_Karishma) reported

    @reliancejio @JioCare It's already over 24 hours. Can someone help me with how to change from @JioCare to Airtel fibre?

  • tallanikhil
    tallanikhil (@tallanikhil) reported

    @JioCare @JioCare @reliancejio It’s been 8 days and my issue is still unresolved. I no longer wish to continue with this service. Please explain the process to discontinue my JioAirFiber connection and initiate the cancellation.

  • Ankitkr2304
    Ankit (@Ankitkr2304) reported

    @reliancejio @JioCare @_MukeshAmbani I've been complaining about slow internet speed consistently for the past 7 months, but haven't received a solution yet. I hope I won't in the future either. So please refund my ₹3599/- 5G recharge. I don't want to stay on your network.

  • aizamhussain22
    Aizam (@aizamhussain22) reported

    .@JioCare @reliancejio Connection DOWN since June 14! Engineer refused to visit, used abusive language, and maliciously put my request on hold. Absolute harassment. Fix this immediately and take strict action. SR00003B7KBX #JioFiber #PoorService #ConsumerComplaints