Reliance Jio outages and service status in Mumbai Suburban, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
- Reliance Jio generated 3 outage signals in the last 24 hours around Mumbai Suburban, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 14, 12:07 PM GMT+5:30.
- Internet (64%)
- Wi-fi (12%)
- Total Blackout (9%)
- Phone (9%)
- E-mail (7%)
The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai Suburban, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Reliance Jio
Reliance Jio is having issues since 11:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai Suburban, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 5 hours ago |
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Internet | 21 hours ago |
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Internet | 23 hours ago |
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Internet | 1 day ago |
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Phone | 2 days ago |
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Internet | 2 days ago |
Nearby cities with recent reports
15 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare tv channels on Jiofiber giving trouble,at times some channels disappear,my plan is 150 Mbps,stb needs to be checked
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare Not able to watch IPL and Sony channels since 5 days,no service from Jiofiber, shocking state of affairs
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Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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Dr. Ashish S. Hattangdi (Ph.D) (@ashishhattangdi) reported from Yashodham, Maharashtra@JioCare i wanted to Port our family numbers from prepaid to postpaid family plan. No response from website etc. Pls help
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Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra@JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....
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SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra@JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio
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shah (@shah7543) reported from Mumbai Suburban, Maharashtra@reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet
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manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra@JioCare Pls share the number of the area division city level supervisors. This is not done. Every two days the network is down and we keep bearing with it. What quality of service is this??? @TimesNow
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Anil (@Alwaysanil_) reported from Mumbai Suburban, Maharashtramy jio fiber is not working i also complained and booked for engineer service but still no response received. @JioCare @JioFibre @reliancejio
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RAASHUL TANDON (@RaashulTandon) reported from Mumbai Suburban, Maharashtra@airtelindia inspite of activating DND I'm getting zillion calls a day! Network issues haven't been resolved for the past 1 year. Is this a sublime message to port to @reliancejio ?!
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Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra@JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.
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UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra@JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@reliancejio @JioCare You only hire Telecallers, Artificial intellect, but you don't have enough tower and service engineer to check the network compatibility.. it's daily pain ! Our day start with frustration. We are planning to go in consumer court @jagograhakjago
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Nishant Mody (@modynishant) reported from Mumbai Suburban, MaharashtraDear @reliancejio we just bought a new jio sim and it’s showing enter network unlock code. We only have 3 attempts left. Kindly guide.
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Surendra Sadwelkar (@surensadwelkar) reported from Mumbai Suburban, Maharashtra@JioCare i have complained 2 times so far that I cannot make or receive calls sometimes, i am not able to call any emergency numbers like 100. So far my issue remains unresolved. If Jio is not able to resolve my issue i will have to port out.
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Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, MaharashtraHow should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio
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Anil J. Chanchani (@chanchani_) reported from Mumbai Suburban, Maharashtra@JioCare Why Company is holding a Customer's Rs 10000/ deposit lying without any interest
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Ramdoot Ashu (@dhi_ashu) reported from Yashodham, MaharashtraHey @JioCare I am facing internet related issue from a couple of days contact the customer care but not got any response pls solve the issue @reliancejio
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Corona Radiata (@CoronaRadiata2) reported from Mumbai, MaharashtraI don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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SeriousAli (@seeriousAli) reported@JioCare The internet is down since morning and there is simply no way to connect with your executives on chat/call. The system has raised a ticket and visit is scheduled for 16th Aug. Are you guys serious? Or feel that the customers are at your whims and fancy
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Abhimanyu Yadav (@AbhimanyuYadv_) reported@JioCare Don’t break customer trust by repeatedly increasing recharge prices. Students and lower-income users need affordable plans, not constant burden. Introduce a genuine low-cost recharge plan for all students and the lower class now. #Jio #AffordableRecharge #StudentPlan
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Muhammad Kathrada (@Praise1360) reported4 days ago, @JioCare said"too many customers"is the reason for slow speed. Today, you solved it by removingthenetwork completely? No network, no calling,"Emergency Calls Only"on my phone. Stop taking customers for granted and stop these excuses @reliancejio #JioDown #WorstService
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Anshuman (@Anshuman_0019) reported@Ajaykumaarji @JioCare I have complained jio for similar issue but no results till now. I got 2 - 3 mbps dl speed & myjio app says everything is fine. I have to send mail now & waiting for there reply . If nothing happens will port to vi
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shiva kumar prajapati (@aghorishivaaa) reported@JioCare Remove the bloody connection I don't want to use **** @JioCare
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Vinod Biradar (@vinodbiradar92) reportedDay2 @JioCare is the 1st cust care which call back for a complaint raised, just to make you listen their music (hold) for 30+ min. What a hopeless cust care @reliancejio Moreover, ur network really sucks. BETTER TO GO FOR MNP #unhappy #unsatisfactory #annoying
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Ashish Khandelwal (@ashishgenomics) reported@reliancejio @JioCare I was contacted by one of your executive regarding an offer on my jio home connection. I paid Rs. 10,000/- to him. However, due to not getting support from him, I could not avail this offer. After receiving money, he didn't pick my phone. Continue...
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mani kumar (@mani52054) reportedMy Jio no has suddenly stopped working. Jio customer care says it has been ported to Airtel, but I never requested porting. Please urgently check this unauthorized porting/activation issue and restore my number. @JioCare @Airtel_Presence Details already DM
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GK (@Gopigk2124) reported@JioCare Such a waste customer support instead of giving same replies could you please resolve the issue which I reported earlier? It's been a week since I initiated the cancellation till now I didn't get any refund. This is the value you are giving to your customers
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unknown (@L2pLp4831779) reported@JioCare Noone connected to for my problem