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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 4 outage signals in the last 24 hours around Mumbai Suburban, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Apr 30, 11:04 PM GMT+5:30.
  • 56% Internet (56%)
  • 16% Wi-fi (16%)
  • 16% Phone (16%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 30: Problems at Reliance Jio

Reliance Jio is having issues since 05:30 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Airoli, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Mumbai Wi-fi 16 minutes ago
Mumbai Internet 2 hours ago
Mumbai Internet 2 hours ago
Mumbai Wi-fi 21 hours ago
Mumbai Internet 2 days ago
Mumbai Internet 2 days ago

Nearby cities with recent reports

Mumbai

22 recent signals

16 minutes ago

Community Discussion

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Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • ArnabKantiGhosh
    Arnab Kanti Ghosh (@ArnabKantiGhosh) reported from Yashodham, Maharashtra

    I have a #jiofiber broadband. But I think the router is bad. Beacause the 5Ghz band is good the whole flat but the 2.4Ghz band is only available when I stand infront of the router. Also no response from the local team. This much bad service is not expected from @reliancejio.

  • impankajengg
    I am Pankaj (@impankajengg) reported from Mumbai Suburban, Maharashtra

    @JioCare I am unable to see Twitter feeds, unable to make whatsapp voice and video calls with jio data from my new phone (1+10T). What's the solution?

  • vrochlani
    Vishal H Rochlani (@vrochlani) reported from Yashodham, Maharashtra

    @JioCare Its surprising to note that we can't have access to older invoice.Which company is doing that only yours? Was not able to access the Invoice of Sept'22. Kindly be customer friendly in your support. Does your acc also deletes it after 180 days, then y not access to clients.

  • psychedelic604
    Vin (@psychedelic604) reported from Yashodham, Maharashtra

    @JioCare why had the jio network suddenly become so back. Browsing on the phone has become a task.

  • Iamnareshp25
    Naresh Pawar (@Iamnareshp25) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare Pathetic experience facing from last more than 15 days about network issue. Also make complaint no response. Same calling today costomer supporter hold me for senior assistant then disconnected even not connecting me proper. #Shame

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @JioFanClub @reliancejio I have raised an issue and complaint number was given , without anyone visiting the complaint is closed and I’ve got an sms saying problem resolved. How on earth is it possible to check hardware from the backend pathetic service I must say

  • KejriwalManav
    Manav Kejriwal (@KejriwalManav) reported from Mumbai, Maharashtra

    @JioCare Saket CHS, Santacruz West. JioFibre not working since 3 days. Everyday the technician is promising to resolve the next day, but no resolution. Unexpected from Jio. Please assist immediately. Mumbai 400054.

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare The day from i port the call.. there is really have some issue. why we are telling you because we are suffering inspite of high charge amount you are not providing single rupee network.. just fed up your service which is not available check my history how many times it's get miss

  • surensadwelkar
    Surendra Sadwelkar (@surensadwelkar) reported from Mumbai Suburban, Maharashtra

    @JioCare i have complained 2 times so far that I cannot make or receive calls sometimes, i am not able to call any emergency numbers like 100. So far my issue remains unresolved. If Jio is not able to resolve my issue i will have to port out.

  • shriniwas07
    श्रीनिवास शर्मा (@shriniwas07) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare @ImAtulKansal We are following since 6 months for the installation of cable for Jio Fiber. No service is being received from you.

  • HarshJaiwant
    Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, Maharashtra

    How should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio

  • kuldeepvyaas
    Kuldeep Vyas (@kuldeepvyaas) reported from Yashodham, Maharashtra

    5G NETWORK 0% HERE. ,MUMBAI-400101 19.201716,72.865914 Please solve problem .@reliancejio @JioCare @jio

  • JagtianiShekhar
    CJ (@JagtianiShekhar) reported from Yashodham, Maharashtra

    @reliancejio @JioCare WIFi issue since yesterday and completely down since yesterday night. Please resolve immediately, thanks.

  • TheVinodNair
    Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra

    @JioCare Everytime I am given this same vague replies and no concrete resolution. Huge mistake that I ported out from Airtel to Jio for such sub standard network and more so for such pathetic service experience as no one in Jio ever listens. Such arrogance

  • TheVinodNair
    Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra

    @JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.

  • CelestinPillai
    Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra

    @JioCare Why am I not getting 5G even though it is available at my location? Other users are able to enjoy Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.

  • miteshsaraf78
    Mitesh Saraf (@miteshsaraf78) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare Hey when is #Mumbai getting #5G really sick of this useless currant network 😡

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare Keep on working you have time till 31st Dec 2023 to call a customer who wanted to port in JIO and this is what @reliancejio calls 5G service

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @cankkasera @JioCare @reliancejio Hi I have face call and network both issue... I have just recently port the network candle is only ,1 available. Despite following up no improvement... जियो मैने क्यों लियो... Abhi Aisa lag raha he

  • ashishhattangdi
    Dr. Ashish S. Hattangdi (Ph.D) (@ashishhattangdi) reported from Yashodham, Maharashtra

    @JioCare i wanted to Port our family numbers from prepaid to postpaid family plan. No response from website etc. Pls help

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • vidit_74
    V U (@vidit_74) reported

    @JioCare Been facing continuous wifi disconnect issues every few days and it's difficult getting to speak to someone at @FibreJio . Would like you to connect with me as soon as possible to rectify the issue.

  • imsushree
    Sushree 🇮🇳 (@imsushree) reported

    @JioCare Nah. This is still not fixed. Why are we not sending your best engineers to find the root cause. What is the point of taking your service if all the time customer has to be behind you. Such a bad experience. I am parallelly checking with Airtel as well. I am frustrated now

  • ramkumar_pankaj
    Pankaj K (@ramkumar_pankaj) reported

    @JioCare Amazing. My calls are crystal clear—I can perfectly explain to people how your internet refuses to even load a single song. Consistency matters. Tried every possible fix, reset everything except my expectations… which, clearly, was my mistake. Anyway, thanks for the memories.

  • khatri_harshika
    harshika khatri (@khatri_harshika) reported

    @JioCare What is the status of my cancellation request - i connected with your support and they say order status is still not cancelled, how many years do you need to solve this issue?

  • toxic_boy_2004
    Naveen Kumar P (@toxic_boy_2004) reported

    @JioCare I have already DM’ed both my registered and alternate numbers as requested, but I am still waiting for a response. My service has been down since April 26th and you missed the April 29th appointment. Stop the delay tactics and give me a concrete time for the technician visit NOW

  • ANOOPKAUL2
    Anoop Kaul (@ANOOPKAUL2) reported

    @reliancejio 2 days back a fire took place on the electric pole in Sewak Park Dwarka Mor Delhi. All cable of service providers burnt. Airtel people started the work and fixed the connection but JIO is sleeping.All JIO customers are suffering. Immediate action required.

  • devBora98
    RUPJYOTI BORA (@devBora98) reported

    @JioCare Please note that if the amount is not refunded within the next 48 hours, I will be compelled to escalate this issue and file a formal complaint in the consumer court for deficiency of service.

  • chulbul15531592
    rucha pillai (@chulbul15531592) reported

    @Ashnik2014 Hi, I faced the same issue, I was wrongly charged for international roaming despite not traveling abroad. Later I switched to @JioCare, and since then I haven’t faced any issues, plus the connectivity has been great.

  • madbruno8
    Bruno Bruno Bruno (@madbruno8) reported

    @JioCare Ofcourse it is your problem. I want to relocate it but you are not relocating it. How is it my problem? I literally paid 707 to get it relocated so that I can start working in my new workspace. Share me a customer service agent number so that I can talk directly to them

  • nitin_nits
    Nitin Gupta (@nitin_nits) reported

    @reliancejio Since day 1 connection isn't working. Its been 25 days, raised 5 tickets but no solution. Even engineers always says, we are third party and you cant do anything about us as we will solve your issue by our will and it is like that only. Do whatever you want to do.