Reliance Jio outages and service status in Mumbai Suburban, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 5 outage signals in the last 24 hours around Mumbai Suburban, including 5 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jun 12, 9:14 PM GMT+5:30.
- Internet (66%)
- Wi-fi (17%)
- Phone (8%)
- Total Blackout (6%)
- E-mail (2%)
- TV (1%)
The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai Suburban, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 12: Problems at Reliance Jio
Reliance Jio is having issues since 07:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai Suburban, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, Mumbai Suburban, and Airoli.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 4 hours ago |
|
Mumbai
|
Internet | 8 hours ago |
|
Mumbai
|
Phone | 11 hours ago |
|
Mumbai
|
Internet | 13 hours ago |
|
Mumbai
|
Internet | 17 hours ago |
|
Mumbai
|
Wi-fi | 1 day ago |
Nearby cities with recent reports
Community Discussion
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Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:
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satish tiwari (@satishtiwari81) reported from Mumbai Suburban, Maharashtra@reliancejio @RelianceEnt @reliancegroup kindly take notice that jio fibre team had assured us free connection to society.but after 2 month of service started.there is no response from team .feeling cheated from jio fibre .from Satish tiwari veermahal chs lalbaug 9820464853
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@reliancejio @JioCare it's frustrating time, taking twice the recharge but not given one single improvement in the jio... Everyday we are facing issue! I am not expecting such delay in service from Jio.. the more we raise whistle blow the more you are ignoring us big shame...
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Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio 5 days since registering entity on trueconnect and making a payment. Received invoice and email saying registered but we cannot move forward. Multiple complaint raised on email. Extremely frustrated! Urgent support needed
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K.G.Nair (@krish30777) reported from Mumbai Suburban, Maharashtra@JioCare Since We are paying for 28 days why Team Jio's auto generated voice message hearing again and again... Such nasty experience with Jio. I know my recharge day... Pls stop this non sense or else I'll port to some other service. My Jio no. 8369338628
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare I think this 15 times I have forwarded my house details... Why the same sop has been following? Can't you come here and check network
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Arnab Kanti Ghosh (@ArnabKantiGhosh) reported from Yashodham, MaharashtraI have a #jiofiber broadband. But I think the router is bad. Beacause the 5Ghz band is good the whole flat but the 2.4Ghz band is only available when I stand infront of the router. Also no response from the local team. This much bad service is not expected from @reliancejio.
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SARFRAZ ANSARI (@sarfrazansarii) reported from Mumbai Suburban, MaharashtraHii @JioCare My Phone Is 5G My Jio Sim Is 5g But it not showing 5g Please Help me
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Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Internet not working for landline number +91-22-31811638 please help
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I am Pankaj (@impankajengg) reported from Mumbai Suburban, Maharashtra@JioCare I am unable to see Twitter feeds, unable to make whatsapp voice and video calls with jio data from my new phone (1+10T). What's the solution?
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LFO Shrey Plays (@shreyplaysYT) reported from Mumbai Suburban, MaharashtraWhat is it with @reliancejio @PlayApex ping problems. Every alternate game the ping is at above 200ms. So annoying nd irritating.
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Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, MaharashtraHello @JioCare r u seriously care your customer
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Tripurari Pathak (@Pathak67k) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare your network gone crazy....i received at least 16 calls from different state including 2 calls from J&k. Everyone is saying that I called them but how ?? I am in a meeting with peoples and my mobile is on table, no one using the how can I make call ??
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DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra@JioCare Not able to connect with anyone for activation of my Jio fiber set top box and buying a wifi extender,, kindly help,sick of the service
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Deepak ojha (@Deepako53618528) reported from Yashodham, Maharashtra@JioFiberVoice @reliancejio @JioCare The service is good but facing issues with the internet it gets down for 4- 5 hrs from last 15 to 20 days no support has been provided The app also doesn't resolve the issue. Worst customer support and issue resolve
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manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra@JioCare Pls share the number of the area division city level supervisors. This is not done. Every two days the network is down and we keep bearing with it. What quality of service is this??? @TimesNow
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Whistleblower-सिटी बजाओ📢 (@WhistleBlower_H) reported from Yashodham, MaharashtraJio 5g Service Net...Hahahaha. It seems to run at a speed of 2G. 5G Internet service is still not available in cities like Mumbai Metropolitan. Ambani company is fooling all Indians. @reliancejio @JioCare @TRAI
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Naresh Pawar (@Iamnareshp25) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare Pathetic experience facing from last more than 15 days about network issue. Also make complaint no response. Same calling today costomer supporter hold me for senior assistant then disconnected even not connecting me proper. #Shame
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Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra@JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.
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Praveen Kushwaha (@praveenkushwaha) reported from Yashodham, Maharashtra@JioCare Pathetic service from Jio fibre. Everyday internet down fpr 5-6 hours in Kandivali West area.
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its me PANKAJ (@sandandstories) reported from Yashodham, MaharashtraI always wonder why people don’t make @reliancejio there first number. It got the answer. It’s a task to get through a real person on the customer care, first they will give you gyaan on what all are included in your plan and then no option to talk to a real person @JioCare
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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suman (@suman2655652441) reportedDear @JioCare, despite multiple complaints and assurances from your team, my Jio AirFiber installation is still not completed. It has been over 13 days since KYC and payment. Kindly stop giving generic responses and provide a definite resolution immediately. #JioAirFiber
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Indrajeet Tripathi (@shivvam_x) reported@JioCare unreliable, I will have no choice but to raise this issue publicly across all social media platforms and port my number to another service provider. I am extremely frustrated and simply want this connectivity issue fixed immediately
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Aaquib Siddiqui (@AaquibSiddiqui8) reportedAfter so many complaints, a technician finally visited my location today. He checked both the indoor and outdoor network setup and confirmed there is a network issue. When I asked why the company isn't increasing tower capacity despite heavy congestion, he said they have repeatedly requested additional towers but receive no response from higher authorities. So basically, customers are charged full price every month, but when it comes to improving service and infrastructure, the company prefers to save money rather than provide the quality network customers are paying for. This is unacceptable. @reliancejio @JioCare @ril_foundation
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ASHOK (@ASHOBA) reported@JioCare @jagograhakjago Worst experience with AirFiber! Constant network issues, no stable connection, and customer care doesn't even answer calls. Paying for a service that doesn't work. Pathetic support and unacceptable service. Resolve this immediately! #AirFiber @TRAI
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vatsal (@vatsal_3900) reported@sai_sidd @JioCare @OfficialJioTV Everyone facing problem
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Shahbaz Khan (@sbzkhan1717) reported@JioCare @JioCare - do suggest a solution here
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Neellay Dosshi (@imnilaydoshi) reported@jio_fiber @JioCare Shameful customer service from JioFiber. Request ID: SR0000383FEJ was raised on 10th June. The assigned agent, Ajay Chandrega, has neither responded nor answered calls. Not a single meaningful update has been provided. What is the purpose of raising
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Altamash (@mash3254) reported@JioCare @reliancejio since I need a reliable internet service. @airtelindia Please arrange for the router and any Airtel equipment to be collected and close my account without further delay.
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nick (@Nick_N_Shah) reported@JioCare Dipesh Can you pls help by UPDATING SR0000385M5P. MY JIOFIBER TERMINATED so CAN'T SEE ANY SR. So can't add/update in SR, IFSC code which you can get it from my DM. It's humble request can you pls update SR and connect with me. It will avoid more DELAY in #JIOREFUND
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Seetharaman K C 🇮🇳 (@seetharamankc) reported@reliancejio @JioCare @_MukeshAmbani It is really disgusting to note that your wifi connection starts sending recharge messages two days in advance and also the internet stops working, this happens every month without fail and I am sure that this is being done deliberately so that you guys can make some free money. Please allow the consumer to use the connection for the period for which he has paid the money! Don’t you think that’s fair?