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Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 3 outage signals in the last 24 hours around Mumbai Suburban, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received Aug 10, 3:56 AM GMT+5:30.
  • 60% Internet (60%)
  • 12% Total Blackout (12%)
  • 12% Phone (12%)
  • 11% Wi-fi (11%)
  • 5% E-mail (5%)
  • 1% TV (1%)

The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 10: Problems at Reliance Jio

Reliance Jio is having issues since 04:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Mumbai Wi-fi 18 hours ago
Mumbai Wi-fi 23 hours ago
Mumbai Internet 23 hours ago
Mumbai Internet 1 day ago
Mumbai Internet 1 day ago
Mumbai Internet 2 days ago

Nearby cities with recent reports

Mumbai

25 recent signals

18 hours ago

Community Discussion

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Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • HarshJaiwant
    Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, Maharashtra

    How should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Intermittent connection loss!! I am done now take some effort to investigate open the ticket listen to what your representative has advised & then let me know on what grounds you have closed the ticket without providing resolution and none of you jerks making an effort to call me

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare Even Jio fiber speed is bad after upgrading to Rs 999 plan

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @JioCare @reliancejio your Sigma quality will never come.. such a degrade service daily i am facing despite several complaints you are just operating ur AI and phone technology i think u don't have enough tower and service engineer please close my service it's done now

  • shriniwas07
    श्रीनिवास शर्मा (@shriniwas07) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare @ImAtulKansal We are following since 6 months for the installation of cable for Jio Fiber. No service is being received from you.

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Why should I again revert when I am telling you issue isn’t fixed and I have given you ticket number which captures every details then why you keep on asking me. Please advise what has been done to fix this issue till date?

  • KejriwalManav
    Manav Kejriwal (@KejriwalManav) reported from Mumbai, Maharashtra

    @JioCare Saket CHS, Santacruz West. JioFibre not working since 3 days. Everyday the technician is promising to resolve the next day, but no resolution. Unexpected from Jio. Please assist immediately. Mumbai 400054.

  • vinodpbakliwal
    vinod bakliwal (@vinodpbakliwal) reported from Yashodham, Maharashtra

    @JioCare hi i am jiofiber user i want to pause my connection as i will not be in the town for more than 2 months. Please help me

  • praachinh
    praachi (@praachinh) reported from Mumbai Suburban, Maharashtra

    @reliancejio @DoT_India @TRAI Jio has been unnecessarily charging me for Netflix subscription which i have deactivated in Sept 2022.When i called the customer care services they said charges are correct and nothing can be done.I request the telecom authorities to help me in this

  • psychedelic604
    Vin (@psychedelic604) reported from Mumbai Suburban, Maharashtra

    @JioCare need help with jio fiber connection. SSID is not showing up and calling your customer care is no help either. Kindly help

  • surensadwelkar
    Surendra Sadwelkar (@surensadwelkar) reported from Mumbai Suburban, Maharashtra

    @JioCare i have complained 2 times so far that I cannot make or receive calls sometimes, i am not able to call any emergency numbers like 100. So far my issue remains unresolved. If Jio is not able to resolve my issue i will have to port out.

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare You can call and keep talking what I need is an solution for my problem where is that?? It doesn’t take 3 days to solve an internet problem?? I will wait until tomorrow morning 9:30, if you can resolve it, superb, if not please let me know how can I surrender the devices

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @JioFanClub @reliancejio I have raised an issue and complaint number was given , without anyone visiting the complaint is closed and I’ve got an sms saying problem resolved. How on earth is it possible to check hardware from the backend pathetic service I must say

  • chanchani_
    Anil J. Chanchani (@chanchani_) reported from Mumbai Suburban, Maharashtra

    @JioCare Why Company is holding a Customer's Rs 10000/ deposit lying without any interest

  • TheVinodNair
    Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra

    @JioCare Everytime I am given this same vague replies and no concrete resolution. Huge mistake that I ported out from Airtel to Jio for such sub standard network and more so for such pathetic service experience as no one in Jio ever listens. Such arrogance

  • hspratik
    Pratik HS Shah (@hspratik) reported from Yashodham, Maharashtra

    @JioCare @JioFiberVoice @reliancejio horrible experience ever while installation of jio fiber, they were sugar coated sweet talkers while taking selling plans & equally unpleasant experience while installation. Please update about cancellation & refund process of order

  • JagtianiShekhar
    CJ (@JagtianiShekhar) reported from Yashodham, Maharashtra

    @reliancejio @JioCare WIFi issue since yesterday and completely down since yesterday night. Please resolve immediately, thanks.

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra

    @JioCare jio 5g welcome offer not applied Service not good Because prepaid number 5g available But postpaid is 5g not available 😡😡😡😡😡😡😡😡

  • ArnabKantiGhosh
    Arnab Kanti Ghosh (@ArnabKantiGhosh) reported from Yashodham, Maharashtra

    I have a #jiofiber broadband. But I think the router is bad. Beacause the 5Ghz band is good the whole flat but the 2.4Ghz band is only available when I stand infront of the router. Also no response from the local team. This much bad service is not expected from @reliancejio.

  • GhoshSomu
    somnath (@GhoshSomu) reported from Mumbai, Maharashtra

    @JioCare @Nitaambani56 See this people are just robots, atleast give me a customer care number.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • will_be_the_one
    இரா. சித்தார்த் (@will_be_the_one) reported

    @JioCare @reliancejio I have been facing the issue of water leaking from my fibre optic cabel ! Note it's dripping from inside the wire at the connection point to the wifi router adapter! Have raised complaint a month ago in app they sent a accepted msg and no one came !

  • ebenezar20
    Stanley Ebenezar (@ebenezar20) reported

    Hi, could this be a fiber cable cut or a major network issue? My JioFiber has been down since Saturday, and the restoration ETA keeps getting extended. If there is a physical cable fault, please let me know the actual issue and provide a realistic restoration time. @JioCare

  • bijaypatel3
    bijay patel (@bijaypatel3) reported

    @JioCare order no NO0001F0I0F6 made payment on 04.08.2026 for jio fibre. But still fibre connection not installed. Pathetic service. Refund my money

  • krackjacktruth
    krackjack (@krackjacktruth) reported

    @JioCare This is very clear case of mandatorily asking Aadhar card as the only document to procure a Jio SIM card. Why does your system/app doesn’t support other proof of address/identity for SIM card ? How come can you madate Aadhar to procure a SIM card ?

  • YogeshAawte
    Yogesh Aawte (@YogeshAawte) reported

    @JioCare Your service advisor not answering my call Please Cancel my Order and Refund my money 🙌

  • vishva_prasad_
    vishvaprasad (@vishva_prasad_) reported

    @reliancejio @reliancegroup worst service and degrading services day by day. Working employee without interest for 6hrs and they are not going to fix next 16hrs also so how we need to work?

  • nayakroshan1
    roshan (@nayakroshan1) reported

    @JioCare @DoT_India @jagograhakjago How many times should I explain the issue to your people.. they keep on calling . You have ZERO coordination with in your team.. you are harassing your customer.. with no network..

  • count_v9
    manmohan (@count_v9) reported

    @Airtel_Presence @airtelindia This isn’t the first time! My TV supports only 2.4GHz, but your router sends 5GHz. I also have Airtel postpaid. Please fix this permanently, or I’ll switch to @JioCare .

  • J_Shailesh08
    Shailesh pandey (@J_Shailesh08) reported

    @reliancejio @reliancejioCare What is happening with your network in Noida? Calls are barely working and the internet is practically dead. Especially in Sector 30, 28, 20, 19 & 16 — the service has become absolutely pathetic. switching to another network. Stop using Jio service.

  • hashsingrauli
    #singrauli (@hashsingrauli) reported

    @reliancejio @Jio_Business @JIOAIRFIBERIN Ur Jio corporate manager Sudhir Pandey called me and convince me for Jio and took a charge 14000+ now no one is responding for installation air fibre worst broadband air fibre