Reliance Jio outages and service status in Mumbai Suburban, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 4 outage signals in the last 24 hours around Mumbai Suburban, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 10, 3:41 PM GMT+5:30.
- Internet (58%)
- Wi-fi (20%)
- Total Blackout (14%)
- Phone (5%)
- E-mail (2%)
- TV (1%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai Suburban, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 10: Problems at Reliance Jio
Reliance Jio is having issues since 12:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai Suburban, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Airoli, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Total Blackout | 2 hours ago |
|
Mumbai
|
Internet | 17 hours ago |
|
Mumbai
|
Wi-fi | 17 hours ago |
|
Mumbai
|
Wi-fi | 18 hours ago |
|
Mumbai
|
Internet | 1 day ago |
|
Mumbai
|
Total Blackout | 1 day ago |
Nearby cities with recent reports
26 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:
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PRANOY CHAUAAN (@PRANOY_CHAUAAN) reported from Mumbai Suburban, Maharashtra@SardarSomdeep @JioCare @Airtel_Presence God Knows now what and when would jio commercially start 5G for everyone - my phone model on the other hand supports more bands then required like Millimetre Wave , which would never connect coz they use MM WAVE to interlink towers
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Pankaj K (@pankajcyberr) reported from Mumbai, MaharashtraInternet not working but green light is there on fiber box. @JioCare How many times will I get internet interruption? Will you refund the amount for downtime?
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Anil (@Alwaysanil_) reported from Mumbai Suburban, Maharashtramy jio fiber is not working i also complained and booked for engineer service but still no response received. @JioCare @JioFibre @reliancejio
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Anil (@Alwaysanil_) reported from Mumbai Suburban, MaharashtraMy earlier request for engineer was for 5-6 pm slot 4 feb Since due to Some issue from jio application they didn't consider that SR, Please take a note of new SRN SR00001HEDMK I am having my lecture at 7 pm @_MukeshAmbani @JioCare @reliancejio
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Corona Radiata (@CoronaRadiata2) reported from Mumbai, MaharashtraI don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare the port was the biggest mistake i have ever had... Despite being the highest charging amount of recharge i am not getting single one rupees service.... Delay in message.. and many of belonging voice i have been missed to due to your pathetic service
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Nidhaye Phand (@nidhayephand) reported from Yashodham, Maharashtra@JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!
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Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra@JioCare I want to port my no to onther service provider. Your complaints number 198 not working. Your customer support worst on Twitter too.
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Naresh Pawar (@Iamnareshp25) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare Pathetic experience facing from last more than 15 days about network issue. Also make complaint no response. Same calling today costomer supporter hold me for senior assistant then disconnected even not connecting me proper. #Shame
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Arnab Kanti Ghosh (@ArnabKantiGhosh) reported from Yashodham, MaharashtraI have a #jiofiber broadband. But I think the router is bad. Beacause the 5Ghz band is good the whole flat but the 2.4Ghz band is only available when I stand infront of the router. Also no response from the local team. This much bad service is not expected from @reliancejio.
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its me PANKAJ (@sandandstories) reported from Yashodham, MaharashtraI always wonder why people don’t make @reliancejio there first number. It got the answer. It’s a task to get through a real person on the customer care, first they will give you gyaan on what all are included in your plan and then no option to talk to a real person @JioCare
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Tripurari Pathak (@Pathak67k) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare your network gone crazy....i received at least 16 calls from different state including 2 calls from J&k. Everyone is saying that I called them but how ?? I am in a meeting with peoples and my mobile is on table, no one using the how can I make call ??
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Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, Maharashtra@JioCare need to connect to customer care
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Whistleblower-सिटी बजाओ📢 (@WhistleBlower_H) reported from Yashodham, MaharashtraJio 5g Service Net...Hahahaha. It seems to run at a speed of 2G. 5G Internet service is still not available in cities like Mumbai Metropolitan. Ambani company is fooling all Indians. @reliancejio @JioCare @TRAI
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ajay (@shuks1986) reported from Yashodham, Maharashtra@JioCare @TRAI having problems in voice call Too much disturbance with jio network i just got back to jio from Airtel but same problem with the same number
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Pankaj K (@pankajcyberr) reported from Mahape, MaharashtraIntermittently internet isn’t working @JioCare @JioFiberVoice You guys did some maintenance and screwed internet stability in my area!
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Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, MaharashtraHello @JioCare r u seriously care your customer
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Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare Intermittent connection loss!! I am done now take some effort to investigate open the ticket listen to what your representative has advised & then let me know on what grounds you have closed the ticket without providing resolution and none of you jerks making an effort to call me
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Devarshi Barot (@devarshibarot28) reported from Mumbai Suburban, Maharashtra@JioCare I had activated and was using Jio 5G welcome offer. My plan was about to expire and I'd recharged with new one before it gets expired. After the shift to new plan my welcome offer is no longer there. Kindly help.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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sukhminderkalsi (@sukhminderkals1) reported@JioCare Sir, your few hours are not completed yet. It is now 3rd day start without wifi. Please question your brilliant team for not solving the issue. If you cant solve, please refund my payment
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Sai Vinay (@G__SaiVinay) reported@JioCare It’s been 10 days with no service. My work schedule is hectic — I don’t have time to keep following up. Just share the contact number of the technician assigned to my area so I can coordinate directly with him. Please provide the number now. #JioCare
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Anuradha Pal Roy (@roy_pal90873) reported@JioCare Since morning Jio wifi is down. No one seems to even work on it.
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Juber Alam (@alajuber118) reportedInternet has been down since morning and now @JioCare says it will take till 11 PM to fix it. What exactly are customers paying for? Pathetic and unreliable service every single time. Recharge money completely wasted. #JioFiberDown #JioCareUseless @reliancejio #jioscam
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जगत (@JagatBhasin) reported@JioCare It's already been more than 5 days now. How long will this technical issue persist?
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Krish Shuklaa (@ShuklaaKri3664) reported@JioCare Just look at the replies u guys are giving from last 2 days , @JioCare has worst customer care support .
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Sajid khan (@imsazidkhan) reported@JioCare my jio fibre is down phone last 10 days and you cannot fix it no engineer appointment
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Praduman Kumar (@PradumanKu76758) reported@JioCare Thanks for the reply. The issue is that I have recently updated my Date of Birth (DOB) in my Aadhaar card. The MyJio app is still showing my old details and the online re-verification is failing repeatedly. Please guide me on how to update my new Aadhaar details in your records
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sukhminderkalsi (@sukhminderkals1) reported@JioCare 4th day start but your wifi not started yet. Please explain the problem why it takes too much time and give assured time to resolve
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Roobak SuRya_11 (@SuryaRoobak) reported@JioCare I have already mentioned its the same location, not only myself my surrounding people also facing the same issue. No tower , no signal, nothing is there. Are you guys are playing with the consumers, no service person or technician came to the location to check.