Reliance Jio outages and service status in Mumbai Suburban, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 5 outage signals in the last 24 hours around Mumbai Suburban, including 5 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 25, 9:59 AM GMT+5:30.
- Internet (55%)
- Wi-fi (19%)
- Phone (15%)
- Total Blackout (6%)
- E-mail (4%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai Suburban, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 25: Problems at Reliance Jio
Reliance Jio is having issues since 02:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai Suburban, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Airoli, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Wi-fi | 11 hours ago |
|
Mumbai
|
Internet | 11 hours ago |
|
Mumbai
|
Internet | 18 hours ago |
|
Mumbai
|
Internet | 21 hours ago |
|
Mumbai
|
Internet | 23 hours ago |
|
Mumbai
|
Internet | 1 day ago |
Nearby cities with recent reports
17 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:
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Poonam Ralh (@iPoonamRalh) reported from Mumbai Suburban, Maharashtra@Airtel_Presence I mistakenly recharged my number for 666 but i never got it coz I have ported my number to @JioCare . Can you pls look into this. Recharge did via @Paytm
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Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra@JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio
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Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra@reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response
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Anurag Tiwari (@anurag11820) reported from Thāne, Maharashtra@reliancejio Jiotrue5G is not working on 5G phone Realme 10pro+ 5G But Airtel 5G @airtelindia is working
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Surendra Sadwelkar (@surensadwelkar) reported from Mumbai Suburban, Maharashtra@JioCare i have complained 2 times so far that I cannot make or receive calls sometimes, i am not able to call any emergency numbers like 100. So far my issue remains unresolved. If Jio is not able to resolve my issue i will have to port out.
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare now it's finish.. let's disconnect!! Network is the soul of Mobile device now a days i am carrying body without soul... poor network, poor service 😔 unsatisfied!!
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Mainudeen sumro (@Msumro_) reported from Mumbai, Maharashtra@JioCare I'm already in support area and using supported device with 2999 recharge
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PRANOY CHAUAAN (@PRANOY_CHAUAAN) reported from Mumbai Suburban, Maharashtra@SardarSomdeep @JioCare @Airtel_Presence God Knows now what and when would jio commercially start 5G for everyone - my phone model on the other hand supports more bands then required like Millimetre Wave , which would never connect coz they use MM WAVE to interlink towers
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Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra@JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....
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Ramdoot Ashu (@dhi_ashu) reported from Yashodham, MaharashtraHey @JioCare I am facing internet related issue from a couple of days contact the customer care but not got any response pls solve the issue @reliancejio
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Mehak Kala (@mehak_kala) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio @JioFiberChennai When v need the connection then why it takes only half a day. Horrible sales team especially Hemant Singh frm Thane branch +919321003391 Need dis sorted asap
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CJ (@JagtianiShekhar) reported from Yashodham, Maharashtra@reliancejio @JioCare WIFi issue since yesterday and completely down since yesterday night. Please resolve immediately, thanks.
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Vin (@psychedelic604) reported from Mumbai Suburban, Maharashtra@JioCare need help with jio fiber connection. SSID is not showing up and calling your customer care is no help either. Kindly help
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Volney Myron (@volneymyron) reported from Yashodham, MaharashtraThe worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!
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Vishal H Rochlani (@vrochlani) reported from Yashodham, Maharashtra@JioCare Its surprising to note that we can't have access to older invoice.Which company is doing that only yours? Was not able to access the Invoice of Sept'22. Kindly be customer friendly in your support. Does your acc also deletes it after 180 days, then y not access to clients.
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vishnu agarwal (@agarwalvishnu) reported from Mumbai Suburban, Maharashtra@JioCare No solution to my complaint yet...
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NLG (@nlgogri) reported from Yashodham, Maharashtra@JioCinema app is not smooth at all. While watching highlights if you press back 10 second button then video freezes and commentary runs. Very pathetic experience @BCCI of watching ipl this year. Hope you address this issue at earliest @reliancejio
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Arnab Kanti Ghosh (@ArnabKantiGhosh) reported from Yashodham, MaharashtraI have a #jiofiber broadband. But I think the router is bad. Beacause the 5Ghz band is good the whole flat but the 2.4Ghz band is only available when I stand infront of the router. Also no response from the local team. This much bad service is not expected from @reliancejio.
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Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, MaharashtraHow should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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MOHD JUNAID🇮🇳 (@JUNAID0904) reported@JioCare @JioCare third grade services and demand extra #fraudjio #consumerroghts 1 week ago not delivered sim don't respond. call customer care hold phone call for longtime and automatically cut the call
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Virendra (@virenetra) reported@JioCare resolving the problem. Stop delaying with copy-paste responses and take real action. If this is not fixed immediately, I will be forced to consider switching services. I am paying for uninterrupted service, not excuses.
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KRISHNA KANT KUMAR (@krishna_elite) reported@JioCare I am out of city and my Jio Fiber connection is not working, it's blinking red. All the call center people are very irritating. Please arrange an engineer visit contact number. 06542354640
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Akash Purohit (@skyeakku) reportedSERVICE REQUEST: SR000034CC0B do needful asap. pathetic service by jio #worstJio @JioCare @reliancejio
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Bhushan K (@bhushan_nk) reportedI heard from your service personnel that they are scared to come to our area for installation and service!! And this not some remote village in westbengal!! IT capital of India 🥹 Really ?! Free India ? @reliancejio #bangalore #nammabengaluru
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Ravi Viswanathan (@Raviviswam) reported@JioCare pathetic fiber service, service request getting postponed. No customer care proper response
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Niks (@bmkjnik345) reported@JioCare @reliancejio as per backend department service they are not able to provide the speed as per plan they cell. ...they either less technical or either you just making fool to us your focus on selling connection only ...pls check this on properly @reliancejio
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Shakrajit (@shakrajit_life) reported@reliancejio Amazing to see KL Rahul smash 150+ runs But Punjab’s team efforts and Delhi’s poor bowling Disappointing result for Delhi But what a match
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🕉️ Shee (@SheeghrataS) reportedShockingly poor experience with @JioCare @reliancejio Requested SIM home delivery 2 weeks ago, but your assigned manager refused delivery, asked me to collect it personally, and behaved rudely. Why advertise home delivery if customers are misled and inconvenienced?
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saurabh vyas (@vyassaurabh1) reported@JioCare Paid for Jio AirFiber on 28 March. Installation still not done. Multiple complaints raised but no resolution. Latest SR: SR0000348YVZ Previous SR: SR0000334X7B (closed without resolution) Please resolve urgently. @JioCare @reliancejio