1. Home
  2. Companies
  3. Reliance Jio
  4. Mumbai Suburban
Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 4 outage signals in the last 24 hours around Mumbai Suburban, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 11, 7:04 PM GMT+5:30.
  • 64% Internet (64%)
  • 15% Wi-fi (15%)
  • 9% Total Blackout (9%)
  • 9% Phone (9%)
  • 2% E-mail (2%)
  • 2% TV (2%)

The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 11: Problems at Reliance Jio

Reliance Jio is having issues since 03:30 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, and Mumbai Suburban.

CityProblem TypeReport Time
Mumbai Phone 2 hours ago
Mumbai Wi-fi 4 hours ago
Mumbai Internet 7 hours ago
Mumbai Internet 23 hours ago
Mumbai Phone 1 day ago
Mumbai Internet 1 day ago

Nearby cities with recent reports

Mumbai

56 recent signals

2 hours ago
Thāne

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • Deepako53618528
    Deepak ojha (@Deepako53618528) reported from Yashodham, Maharashtra

    @JioFiberVoice @reliancejio @JioCare The service is good but facing issues with the internet it gets down for 4- 5 hrs from last 15 to 20 days no support has been provided The app also doesn't resolve the issue. Worst customer support and issue resolve

  • yogesh_tadge
    Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, Maharashtra

    @JioCare need to connect to customer care

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare one thing is for sure will never port to @reliancejio as their executive couldn't call in more than 5 days. It's their 5g service

  • nikhilRC
    nikhilRC (@nikhilRC) reported from Yashodham, Maharashtra

    @JioCare @reliancejio I own a jio fiber conctn, last date to pay bill was 10 April, today mor I see the servics are suspendd. There can b sme issue, may b sme family emergncy tht someone was not able 2 pay the bill, wht is the logic in suspendng service in 2 days post due date

  • UD_SHAH79
    UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra

    @JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks

  • Iamnareshp25
    Naresh Pawar (@Iamnareshp25) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare Pathetic experience facing from last more than 15 days about network issue. Also make complaint no response. Same calling today costomer supporter hold me for senior assistant then disconnected even not connecting me proper. #Shame

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra

    @JioCare Not able to connect with anyone for activation of my Jio fiber set top box and buying a wifi extender,, kindly help,sick of the service

  • snair700
    Sethu Nair (@snair700) reported from Mumbai Suburban, Maharashtra

    @JioCare What a ****** network. When your recharge expires all network go slow specially the data network.

  • CelestinPillai
    Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra

    @JioCare Why am I not getting 5G even though it is available at my location? Other users are able to enjoy Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.

  • AnimeshK11
    Animesh Sunita Dada (@AnimeshK11) reported from Ghātkopar, Maharashtra

    @JioCare Mumbai 400086 Ghatkopar Nityanand Nagar Full areas Bad Jio network 😡😡😡 fully harassment.... Shame on you jio @reliancejio

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port

  • LiveFromALounge
    Ajay Awtaney (@LiveFromALounge) reported from Mumbai Suburban, Maharashtra

    @JioCare when does the service on my postpaid phone resume? Its been 2 months approx and the bills are all@paid (you have a mandate for auto debit). Shall I port the number away?

  • TheVinodNair
    Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra

    @JioCare Everytime I am given this same vague replies and no concrete resolution. Huge mistake that I ported out from Airtel to Jio for such sub standard network and more so for such pathetic service experience as no one in Jio ever listens. Such arrogance

  • devarshibarot28
    Devarshi Barot (@devarshibarot28) reported from Mumbai Suburban, Maharashtra

    @JioCare I had activated and was using Jio 5G welcome offer. My plan was about to expire and I'd recharged with new one before it gets expired. After the shift to new plan my welcome offer is no longer there. Kindly help.

  • shreyplaysYT
    LFO Shrey Plays (@shreyplaysYT) reported from Mumbai Suburban, Maharashtra

    What is it with @reliancejio @PlayApex ping problems. Every alternate game the ping is at above 200ms. So annoying nd irritating.

  • theonlyashwini
    Ashwini Pawar (@theonlyashwini) reported from Yashodham, Maharashtra

    Why struggle to discontinue a number which is not in use ??? @reliancejio @JioCare tired of calling customer service, chatting from the app, visiting gallery!

  • praachinh
    praachi (@praachinh) reported from Mumbai Suburban, Maharashtra

    @reliancejio @DoT_India @TRAI Jio has been unnecessarily charging me for Netflix subscription which i have deactivated in Sept 2022.When i called the customer care services they said charges are correct and nothing can be done.I request the telecom authorities to help me in this

  • mehak_kala
    Mehak Kala (@mehak_kala) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio @JioFiberChennai When v need the connection then why it takes only half a day. Horrible sales team especially Hemant Singh frm Thane branch +919321003391 Need dis sorted asap

  • sonianotani
    Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra

    No customer care number. Emails got a few holding replies and then no replies. This is a critical service for us!! @reliancejio @JioCare

  • nidhayephand
    Nidhaye Phand (@nidhayephand) reported from Yashodham, Maharashtra

    @JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • girishnegi5
    Giરીsh નેgi (@girishnegi5) reported

    @reliancejio is looting people in the name of relocation of fiber connection. First they take relocation charges and then do not relocate the connection not refund the money back. This is pathetic. In the name of customer service AI CHAT BOTS ARE COMMENTING.

  • BharatDevanshu
    DEVANSHU BHARAT (@BharatDevanshu) reported

    Shame on @JioCare Your team confirmed my connection is active under the 707Rs offer.Your sales executive told me NOT to recharge, yet billed me 911 Rs for the same period 6 June-5 July. Its a fraud! NCH Grievance 9488197 pending. Fix this! #JioAirFiber @nch1915 @ConsumersIndian

  • Jatin22838186
    Jatin (@Jatin22838186) reported

    @JIOFIBER8 @JioCare @_MukeshAmbani Pls help to resolve the issue. 5 days have gone but still the problem remain unresolved.

  • _mr_x__official
    DHEERENDRA SINGH (@_mr_x__official) reported

    I'm user of both @reliancejio @JioCare mobile prepaid and postpaid Fibre but despite almost 20-25 Complaint, follow ups and hopes from retention excutives still the issue which almost have been through last half a year not been resolved and now I just want to rest this case here and want to withdraw from all the services provided by @reliancejio. Thank you for the support.

  • yogendraJPsingh
    Yogendra Sagar (@yogendraJPsingh) reported

    My Jio Fiber connection (number 1205262917) has been down for four days. I have spoken to and chatted with customer care 20 times. I have even received calls from 10 Jio employees, yet no one has shown up. I am appalled by such terrible service from @reliancejio @JioCare

  • rkd_97
    Rushabh Doshi (@rkd_97) reported

    @JioCare @JioCare Regarding reference number SR00003APY9F, I require a resolution by the end of the day or a full refund.

  • SREEPAD82
    Karanam Sreepada Rao🇮🇳 (@SREEPAD82) reported

    @Bajaj_Finance After updating also getting calls. One of useless organisation. After telling not interested calling several times irritating people back to back begging call people about OD/loans. @airtelindia @reliancejio kindly block them all calls. India’s worst call centre is Bajaj Finance

  • debasishtomail
    Debasish Das (@debasishtomail) reported

    @reliancejio i think worst network in Bhubaneswar Capital like jagamra location, khandagiri, Odisha many times complain but zero solution.

  • yadv_sumit
    𝙎𝙪𝙢𝙞𝙩 𝙮𝙖𝙙𝙖𝙫 (@yadv_sumit) reported

    @JaikyYadav16 Same is the situation with @reliancejio, we are not able to talk on call, seeing this situation it seems that writing a letter would have been better, so much money is spent on recharge and yet the service is available for a pittance.

  • secret_rajni
    Rajni Shasstri 🇮🇳 (@secret_rajni) reported

    @JioCare Kindly fix the issue asap. Unable to use jio internet. Roz 2 gb bekar chala jata hai