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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 11 outage signals in the last 24 hours around Mumbai Suburban, including 11 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received Aug 7, 11:56 AM GMT+5:30.
  • 60% Internet (60%)
  • 12% Total Blackout (12%)
  • 12% Phone (12%)
  • 11% Wi-fi (11%)
  • 4% E-mail (4%)
  • 1% TV (1%)

The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 7: Problems at Reliance Jio

Reliance Jio is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thฤne.

CityProblem TypeReport Time
Mumbai Internet 5 minutes ago
Mumbai Internet 2 hours ago
Mumbai Total Blackout 2 hours ago
Mumbai E-mail 2 hours ago
Mumbai E-mail 3 hours ago
Mumbai Internet 3 hours ago

Nearby cities with recent reports

Mumbai

24 recent signals

5 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • kaush31886
    Kaushal (@kaush31886) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio this is happening second time. Suddenly internet and router stop working. And the best part is JIO service person will attend my request on 15th march? Seriously ? Soo fast ? dominance is dangerous in market ..its true. @HathwayBrdband was better. ๐Ÿ˜”

  • vinodpbakliwal
    vinod bakliwal (@vinodpbakliwal) reported from Yashodham, Maharashtra

    @JioCare hi i am jiofiber user i want to pause my connection as i will not be in the town for more than 2 months. Please help me

  • SujeetY9213
    Sujeet Yadav (@SujeetY9213) reported from Yashodham, Maharashtra

    @JioCare jio mobile network not getting from 2dys...

  • agarwalvishnu
    vishnu agarwal (@agarwalvishnu) reported from Mumbai Suburban, Maharashtra

    @JioCare No solution to my complaint yet...

  • starchaitnya
    Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra

    Hello @JioCare r u seriously care your customer

  • Deepako53618528
    Deepak ojha (@Deepako53618528) reported from Yashodham, Maharashtra

    @JioFiberVoice @reliancejio @JioCare The service is good but facing issues with the internet it gets down for 4- 5 hrs from last 15 to 20 days no support has been provided The app also doesn't resolve the issue. Worst customer support and issue resolve

  • mehak_kala
    Mehak Kala (@mehak_kala) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio @JioFiberChennai When v need the connection then why it takes only half a day. Horrible sales team especially Hemant Singh frm Thane branch +919321003391 Need dis sorted asap

  • navinjk11
    nj (@navinjk11) reported from Mumbai, Maharashtra

    @JioCare @reliancejio No response yet to my requests 3rd in the day why so slow ?

  • ManishaNanavaty
    manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra

    @JioCare And once again the wifi has been down since last evening 9pm and not working yet after 12 hrs. Pls escalate this complaint. I don't want ur standard reply.

  • ricaopowel214
    radhe radhe (@ricaopowel214) reported from Andheri, Maharashtra

    @JioCare why there is no network in Andheri East. Near mogra station. Since morning, there is issue in the network. Pathetic network.

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Mumbai Suburban, Maharashtra

    @JioCare bad network Network is not working Service is bad

  • ArnabKantiGhosh
    Arnab Kanti Ghosh (@ArnabKantiGhosh) reported from Yashodham, Maharashtra

    I have a #jiofiber broadband. But I think the router is bad. Beacause the 5Ghz band is good the whole flat but the 2.4Ghz band is only available when I stand infront of the router. Also no response from the local team. This much bad service is not expected from @reliancejio.

  • shreyplaysYT
    LFO Shrey Plays (@shreyplaysYT) reported from Mumbai Suburban, Maharashtra

    What is it with @reliancejio @PlayApex ping problems. Every alternate game the ping is at above 200ms. So annoying nd irritating.

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra

    @JioCare jio 5g welcome offer not applied Service not good Because prepaid number 5g available But postpaid is 5g not available ๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก

  • vaibhav30gup
    Vaibhav Gupta (He/Him/His) (@vaibhav30gup) reported from Yashodham, Maharashtra

    @LnTFinance even after having #DnD activated, still receiving numerous calls for loan offers. Can u please give me an explanation? I raised my concern multiple times with @JioCare and the complaint falls on Deaf years. @TRAI can u take some action. This is a serious violation.

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I donโ€™t know how do I fix this,

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @reliancejio @JioCare You only hire Telecallers, Artificial intellect, but you don't have enough tower and service engineer to check the network compatibility.. it's daily pain ! Our day start with frustration. We are planning to go in consumer court @jagograhakjago

  • PrashantMello
    Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra

    @JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....

  • carlessguy
    Karan G ๐Ÿ‡ฎ๐Ÿ‡ณ (@carlessguy) reported from Mahape, Maharashtra

    @JioCare i need to reboot again and again to use jio 5g. Where as others are able to use it without any issues.

  • CelestinPillai
    Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra

    @JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Mohitca3
    Mohit Agrawal (@Mohitca3) reported

    @JioCare Wow this is how you resolve the request. My complaint was closed saying we tried contacting multiple times. Not a single call was made. Disgraceful and shameful. Did not know that Jio operates like this.

  • dabir
    P.D ๐• (@dabir) reported

    Hello @JioCare @reliancejio : let me know how to cancel Jio Fiber connection as you are not able to resolve the issue.

  • RohanKhare14
    Rohan Khare (@RohanKhare14) reported

    @Airtel_Presence @airtelindia @reliancejio Kindly address the issue we are having wrt to WiFi. We cannot even reach the customer service. What is going on?

  • vishal1933
    vishal mani (@vishal1933) reported

    @JioCare Still problem not resolved after sharing registered mobile number

  • rahulrnair35
    rahulradhareghunath (@rahulrnair35) reported

    Extremely disappointed with @JioCare. Paid โ‚น1200 for relocation (SR: LR0000163G4O).After 4 missed appointments, the tech refused to visit and my request was deleted from the app. As a video editor,this delay is causing me major professional loss. Need immediate resolution/refund

  • tanveer15164715
    Moh Tanveer (@tanveer15164715) reported

    Urgent Complaint Regarding Pending Jio Wi-Fi Installation โ€“ Activation Date: 24 June 2026 ORN No.: NO0001E8G5AQ CAF No.: UWM00FAF5X FLN: 5953594269 Jio Representative Yogesh Yadav9286800129 The Jio Wi-Fi connection was activated by l on 24 June 2026 @JioCare @jio_fiber

  • DINESHK39002779
    DINESH KUMAWAT (@DINESHK39002779) reported

    Regarding Complaint No. SR00003D85XJ, I have called Mr. Sanjeet Khatkar (8005896927)several times, but he is not picking up my calls. My home internet has been down for the last two days. Kindly arrange to resolve the issue as soon as possible. @reliancejio

  • SaktiPatnaik
    Sakti Patnaik (@SaktiPatnaik) reported

    @JioCare yet nothing has been done Such repeated delays without any accountability reflect extremely poor customer service and unprofessional handling of customer requests. My relocation request was raised on 25 July 2026 and I am still waiting.

  • seCOOLER90
    subho (@seCOOLER90) reported

    My air fibre not giving speed and even tv also buffering from the wifi for last 3 days,run diagnostics showing all ok but problem still there,called many times no body answering.what a pathetic service.will not recharge . everyone pls use local ethernet #trending @JioCare

  • iam_Rah12627
    Reddy (@iam_Rah12627) reported

    @reliancejio @JioCare i have recharged my jiohome with 2222 pack for 120 days but its showing me only 97 days now after recharging what a pathetic service ??