1. Home
  2. Companies
  3. Reliance Jio
  4. Mumbai Suburban
Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 7 outage signals in the last 24 hours around Mumbai Suburban, including 7 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jun 10, 12:47 PM GMT+5:30.
  • 67% Internet (67%)
  • 17% Wi-fi (17%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 2% E-mail (2%)
  • 1% TV (1%)

The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 10: Problems at Reliance Jio

Reliance Jio is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, Mumbai Suburban, and Airoli.

CityProblem TypeReport Time
Mumbai Internet 34 minutes ago
Mumbai Wi-fi 15 hours ago
Mumbai Internet 19 hours ago
Mumbai Wi-fi 19 hours ago
Mumbai Internet 20 hours ago
Thāne Internet 21 hours ago

Nearby cities with recent reports

Mumbai

27 recent signals

34 minutes ago
Thāne

1 recent signals

21 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • GhoshSomu
    somnath (@GhoshSomu) reported from Mumbai, Maharashtra

    @JioCare @Nitaambani56 See this people are just robots, atleast give me a customer care number.

  • vrochlani
    Vishal H Rochlani (@vrochlani) reported from Yashodham, Maharashtra

    @JioCare Its surprising to note that we can't have access to older invoice.Which company is doing that only yours? Was not able to access the Invoice of Sept'22. Kindly be customer friendly in your support. Does your acc also deletes it after 180 days, then y not access to clients.

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Why should I again revert when I am telling you issue isn’t fixed and I have given you ticket number which captures every details then why you keep on asking me. Please advise what has been done to fix this issue till date?

  • satishtiwari81
    satish tiwari (@satishtiwari81) reported from Mumbai Suburban, Maharashtra

    @reliancejio @RelianceEnt @reliancegroup kindly take notice that jio fibre team had assured us free connection to society.but after 2 month of service started.there is no response from team .feeling cheated from jio fibre .from Satish tiwari veermahal chs lalbaug 9820464853

  • sheldondsouza38
    Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra

    @airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.

  • Ankit28789794
    Indian (@Ankit28789794) reported from Yashodham, Maharashtra

    @reliancejio @JioCare @JioSaavn Feedback: caller tunes sound quality is very very poor, users loves to set up their loved tune but caller tune sound quality is super poor than the actual sound. It is disappointing, please see if you can improve in that section. Thanks

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra

    @JioCare jio 5g welcome offer not applied Service not good Because prepaid number 5g available But postpaid is 5g not available 😡😡😡😡😡😡😡😡

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare Even Jio fiber speed is bad after upgrading to Rs 999 plan

  • modynishant
    Nishant Mody (@modynishant) reported from Mumbai Suburban, Maharashtra

    Dear @reliancejio we just bought a new jio sim and it’s showing enter network unlock code. We only have 3 attempts left. Kindly guide.

  • krish30777
    K.G.Nair (@krish30777) reported from Mumbai Suburban, Maharashtra

    @JioCare Since We are paying for 28 days why Team Jio's auto generated voice message hearing again and again... Such nasty experience with Jio. I know my recharge day... Pls stop this non sense or else I'll port to some other service. My Jio no. 8369338628

  • TheVinodNair
    Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra

    @JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.

  • nlgogri
    NLG (@nlgogri) reported from Yashodham, Maharashtra

    @JioCinema app is not smooth at all. While watching highlights if you press back 10 second button then video freezes and commentary runs. Very pathetic experience @BCCI of watching ipl this year. Hope you address this issue at earliest @reliancejio

  • BiswasNirmalya
    Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra

    @ParikshitK_ @JioCare Facing this issue since the last few days

  • CelestinPillai
    Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra

    @JioCare Why am I not getting 5G even though it is available at my location? Other users are able to enjoy Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Intermittent connection loss!! I am done now take some effort to investigate open the ticket listen to what your representative has advised & then let me know on what grounds you have closed the ticket without providing resolution and none of you jerks making an effort to call me

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra

    Internet not working but green light is there on fiber box. @JioCare How many times will I get internet interruption? Will you refund the amount for downtime?

  • shriniwas07
    श्रीनिवास शर्मा (@shriniwas07) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare @ImAtulKansal We are following since 6 months for the installation of cable for Jio Fiber. No service is being received from you.

  • psychedelic604
    Vin (@psychedelic604) reported from Yashodham, Maharashtra

    @JioCare why had the jio network suddenly become so back. Browsing on the phone has become a task.

  • CoronaRadiata2
    Corona Radiata (@CoronaRadiata2) reported from Mumbai, Maharashtra

    I don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.

  • LiveFromALounge
    Ajay Awtaney (@LiveFromALounge) reported from Mumbai Suburban, Maharashtra

    @JioCare when does the service on my postpaid phone resume? Its been 2 months approx and the bills are all@paid (you have a mandate for auto debit). Shall I port the number away?

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • amitg3719
    Amit Ghosh (@amitg3719) reported

    @JioCare I am not satisfied with the resolution.

  • Chandan_csb
    Chandan Singh (@Chandan_csb) reported

    @JioCare @reliancejio @jagograhakjago a customer executive, and they are literally telling me the same thing that they are rescheduling the engineer visit. They are transferring the call again and again for the last 5 days, and nothing is happening. My billing date is 11th June, and again I will get charged more.(5)

  • rohitpadhye03
    Rohit Padhye (@rohitpadhye03) reported

    @JioCare Guess what Pravin, this is not my first time making a complaint niether is this the first tweet of mine regarding this issue. I think I've shown a lot of patience in this issue for the last 2 weeks. PLEASE LET ME KNOW HOW WILL I BE COMPENSATED FOR THE LOST DAYS ?

  • Naanu1318
    Naanu (@Naanu1318) reported

    @JioCare @CareJpb @JioFinance1 Opened a Video KYC account that clearly states no transaction limits, yet my transaction is being blocked with "internal validation". Support only keeps asking me to wait 24 hours, while I urgently need access to my own funds. Ticket #794237

  • iamankna
    Ankna Tyagi (@iamankna) reported

    @JioCare you just ask us to dm and than don’t provide any solution. You are unable to assign an engineer and time slot since morning. How come every time there is a problem you don’t have engineers to allot. Most pathetic service. @_MukeshAmbani

  • YogiTechiee
    concerned citizen (Sanatani) (@YogiTechiee) reported

    @JioCare Why Jio internet speed is pathetic these days at PIN code 829202? It been couple of days but issue not resolved.

  • iamjoshi_
    skjoshi (@iamjoshi_) reported

    @JioCare I am on a 100 Mbps JioFiber wired connection,not just WiFi usage issue.Speed remains 30–50Mbps even when tested near the router via LAN WiFi.This has been consistent for4months.Please stop attributing this to “distance/walls” and arrange a technician visit @TRAI @JioCare

  • its_atulpatel
    Atul Patel 🇮🇳 (@its_atulpatel) reported

    Hey @JioCare @reliancejio you think customers are fool,i’ve been facing call drop, server unreachable issue since last week in Lucknow at my home as well as my office location You guys are doing nothing This situation is getting worse, can’t even make a call now most of time.

  • abhishekpdd
    abhishek D (@abhishekpdd) reported

    @ViCustomerCare app don't show payment from the banks, how do we pay the bill ? UPI is not mandatory by Govt yet and if u have made mandatory, plz give 30 days time to customer @reliancejio

  • BhandariSanchit
    Sanchit Bhandari (@BhandariSanchit) reported

    @JioCare You still can't assign an engineer after 6 days? Thank you for making me feel helpless. This is my last billing cycle with your service. 🙏