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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Mumbai Suburban, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jun 17, 4:53 PM GMT+5:30.
  • 66% Internet (66%)
  • 17% Wi-fi (17%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 2% E-mail (2%)
  • 1% TV (1%)

The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 18: Problems at Reliance Jio

Reliance Jio is having issues since 02:30 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Mumbai Internet 1 day ago
Mumbai Internet 1 day ago
Mumbai Internet 2 days ago
Mumbai Internet 2 days ago
Mumbai Internet 2 days ago
Mumbai Total Blackout 2 days ago

Nearby cities with recent reports

Mumbai

27 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • shreyplaysYT
    LFO Shrey Plays (@shreyplaysYT) reported from Mumbai Suburban, Maharashtra

    What is it with @reliancejio @PlayApex ping problems. Every alternate game the ping is at above 200ms. So annoying nd irritating.

  • shuks1986
    ajay (@shuks1986) reported from Yashodham, Maharashtra

    @JioCare @TRAI having problems in voice call Too much disturbance with jio network i just got back to jio from Airtel but same problem with the same number

  • TheVinodNair
    Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra

    @JioCare Everytime I am given this same vague replies and no concrete resolution. Huge mistake that I ported out from Airtel to Jio for such sub standard network and more so for such pathetic service experience as no one in Jio ever listens. Such arrogance

  • PrashantMello
    Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra

    @JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra

    @JioCare In my jio fiber plan,of Rs 999,I am getting a speed of 31 and 25 ,when it is supposed to be 150 or whereabouts, what is the reason for slow speed ? Please check

  • starchaitnya
    Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra

    @JioCare I want to port my no to onther service provider. Your complaints number 198 not working. Your customer support worst on Twitter too.

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Intermittent connection loss!! I am done now take some effort to investigate open the ticket listen to what your representative has advised & then let me know on what grounds you have closed the ticket without providing resolution and none of you jerks making an effort to call me

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare one thing is for sure will never port to @reliancejio as their executive couldn't call in more than 5 days. It's their 5g service

  • sandandstories
    its me PANKAJ (@sandandstories) reported from Yashodham, Maharashtra

    I always wonder why people don’t make @reliancejio there first number. It got the answer. It’s a task to get through a real person on the customer care, first they will give you gyaan on what all are included in your plan and then no option to talk to a real person @JioCare

  • carlessguy
    Karan G 🇮🇳 (@carlessguy) reported from Mahape, Maharashtra

    @JioCare i need to reboot again and again to use jio 5g. Where as others are able to use it without any issues.

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @JioFanClub @reliancejio I have raised an issue and complaint number was given , without anyone visiting the complaint is closed and I’ve got an sms saying problem resolved. How on earth is it possible to check hardware from the backend pathetic service I must say

  • agarwalvishnu
    vishnu agarwal (@agarwalvishnu) reported from Mumbai Suburban, Maharashtra

    @JioCare No solution to my complaint yet...

  • UD_SHAH79
    UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra

    @JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks

  • mehak_kala
    Mehak Kala (@mehak_kala) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio @JioFiberChennai When v need the connection then why it takes only half a day. Horrible sales team especially Hemant Singh frm Thane branch +919321003391 Need dis sorted asap

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port

  • nidhayephand
    Nidhaye Phand (@nidhayephand) reported from Yashodham, Maharashtra

    @JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra

    @JioCare jio 5g welcome offer not applied Service not good Because prepaid number 5g available But postpaid is 5g not available 😡😡😡😡😡😡😡😡

  • Iamnareshp25
    Naresh Pawar (@Iamnareshp25) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare Pathetic experience facing from last more than 15 days about network issue. Also make complaint no response. Same calling today costomer supporter hold me for senior assistant then disconnected even not connecting me proper. #Shame

  • krish30777
    K.G.Nair (@krish30777) reported from Mumbai Suburban, Maharashtra

    @JioCare Since We are paying for 28 days why Team Jio's auto generated voice message hearing again and again... Such nasty experience with Jio. I know my recharge day... Pls stop this non sense or else I'll port to some other service. My Jio no. 8369338628

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare the port was the biggest mistake i have ever had... Despite being the highest charging amount of recharge i am not getting single one rupees service.... Delay in message.. and many of belonging voice i have been missed to due to your pathetic service

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • kalai_nt
    Kalai (@kalai_nt) reported

    @JioCare Postpaid Airfiber number: 8035971551 Since past 4 days, our Airfiber is not working. This is the 3rd time in last 2 months that it is not working. Unfortunately, helpline only says it will be fixed in 4hrs. But ticket is not assigned to any Jio service engineer. Pls fix

  • MOHAMMAD260191
    MOHAMMAD FAIZAN (@MOHAMMAD260191) reported

    Extreme harassment by reliancejio First, they promise network optimization in 10 days, then auto-reject my appeal for being "too old"! Staff misconduct is completely ignored. No signal since Dec 2025 in Kolkata (7059212786). Give my refund and UPC code now! @TRAI

  • abhijitwt
    Abhijit (@abhijitwt) reported

    @JioCare This problem is from years, how can you solve it in minutes 😭 ask airtel maybe, they'll help

  • Z3r0Trac3sp3x
    🇮🇳 (@Z3r0Trac3sp3x) reported

    @sonali0_ @JioCare Jio cheap cost slow internet.. airtel cost high.. but satisfying speed.. around 300-400 Mbps 🗿 jio in work hours from morning to evening 5 it’s too impossible to even get 10Mbps properly with out buffering 🤡 kya samaj re India walo ko mkc ambani hatt..

  • Vanshmandhyani
    Vansh (@Vanshmandhyani) reported

    @JioCare i feel so disappointed being an customer of yours.

  • lokeshre8228
    tommy shelby (@lokeshre8228) reported

    @JioCare worst service one could ever give it’s been 3 days since I requested for a relocation of WiFi no one answers me . ai chat bot sucks . Customer services gives info but not the real time update . The most pathetic service for customer . Gonna shift to Airtel @reliancejio

  • GuruRS6
    🅶🆄🆁🆄 🆁🆂 (@GuruRS6) reported

    @JioCare no sevice in our area from more than 1 hours agar kuch emergency ho to hum kya krenge

  • _Jana_Nayagan_
    V..... (@_Jana_Nayagan_) reported

    @reliancejio @JioCare I think your entire team is sleeping for the last 13 days. Nothing is happening. If you hire me instead, I will work 10 times faster than your lazy team and get things done immediately. Cancel my AirFiber order right now and refund my 3143.52 rupees

  • Raj838
    Rajasekar Ponginasamy (@Raj838) reported

    Based on your response, I’ve decided to discontinue JioFiber. Please deduct the charges for the period used and refund the remaining amount from my 4-month advance payment. Moving to another provider. Never experienced such poor service. @JioCare @reliancejio @TRAI

  • cryptoumang
    Umang Shah (@cryptoumang) reported

    @JioCare The technician is not visiting that’s the problem! Have scheduled it and he never visited