Reliance Jio outages and service status in Mumbai Suburban, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Mumbai Suburban, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Aug 12, 8:28 PM GMT+5:30.
- Internet (60%)
- Wi-fi (12%)
- Phone (12%)
- Total Blackout (11%)
- E-mail (6%)
The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai Suburban, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 12: Problems at Reliance Jio
Reliance Jio is having issues since 03:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai Suburban, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Phone | 40 minutes ago |
|
Mumbai
|
Internet | 11 hours ago |
|
Mumbai
|
Phone | 1 day ago |
|
Mumbai
|
Wi-fi | 3 days ago |
|
Mumbai
|
Wi-fi | 3 days ago |
|
Mumbai
|
Internet | 3 days ago |
Nearby cities with recent reports
25 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:
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Naresh Pawar (@Iamnareshp25) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare Pathetic experience facing from last more than 15 days about network issue. Also make complaint no response. Same calling today costomer supporter hold me for senior assistant then disconnected even not connecting me proper. #Shame
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UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra@JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks
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Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Internet not working for landline number +91-22-31811638 please help
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Pankaj K (@pankajcyberr) reported from Mumbai, MaharashtraInternet not working but green light is there on fiber box. @JioCare How many times will I get internet interruption? Will you refund the amount for downtime?
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ajay (@shuks1986) reported from Yashodham, Maharashtra@JioCare @TRAI having problems in voice call Too much disturbance with jio network i just got back to jio from Airtel but same problem with the same number
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Mitesh Saraf (@miteshsaraf78) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare Hey when is #Mumbai getting #5G really sick of this useless currant network 😡
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Pratik HS Shah (@hspratik) reported from Yashodham, Maharashtra@JioCare @JioFiberVoice @reliancejio horrible experience ever while installation of jio fiber, they were sugar coated sweet talkers while taking selling plans & equally unpleasant experience while installation. Please update about cancellation & refund process of order
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PRANOY CHAUAAN (@PRANOY_CHAUAAN) reported from Mumbai Suburban, Maharashtra@SardarSomdeep @JioCare @Airtel_Presence God Knows now what and when would jio commercially start 5G for everyone - my phone model on the other hand supports more bands then required like Millimetre Wave , which would never connect coz they use MM WAVE to interlink towers
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Corona Radiata (@CoronaRadiata2) reported from Mumbai, MaharashtraI don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.
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Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra@JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....
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Anil J. Chanchani (@chanchani_) reported from Mumbai Suburban, Maharashtra@JioCare Why Company is holding a Customer's Rs 10000/ deposit lying without any interest
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DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra@JioCare In my jio fiber plan,of Rs 999,I am getting a speed of 31 and 25 ,when it is supposed to be 150 or whereabouts, what is the reason for slow speed ? Please check
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Vin (@psychedelic604) reported from Mumbai Suburban, Maharashtra@JioCare need help with jio fiber connection. SSID is not showing up and calling your customer care is no help either. Kindly help
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Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra@JioCare is there some issue with vowifi in jiofiber? Please clarify! Or is it related to jio sim?
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shah (@shah7543) reported from Mumbai Suburban, Maharashtra@reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet
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its me PANKAJ (@sandandstories) reported from Yashodham, MaharashtraI always wonder why people don’t make @reliancejio there first number. It got the answer. It’s a task to get through a real person on the customer care, first they will give you gyaan on what all are included in your plan and then no option to talk to a real person @JioCare
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Animesh Sunita Dada (@AnimeshK11) reported from Ghātkopar, Maharashtra@JioCare Mumbai 400086 Ghatkopar Nityanand Nagar Full areas Bad Jio network 😡😡😡 fully harassment.... Shame on you jio @reliancejio
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare Keep on working you have time till 31st Dec 2023 to call a customer who wanted to port in JIO and this is what @reliancejio calls 5G service
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Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Mumbai Suburban, Maharashtra@JioCare bad network Network is not working Service is bad
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Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra@JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Joydeep Dutta (@jdpdtt) reported@JioCare Worst service incompetent customer support
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hari🇮🇳 (@HariRC) reported@Neend_Ki_Rani @JioCare same here never have been able to get 5g speed in my area despite the website claiming so!!! have raised multiple complaints with @JioCare no resolution yet
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Pratik Unadkat (@ImPratikUnadkat) reported@JioCare I switched from Airtel to Jio and I'm facing the same issue. Jio scheduled a tech dispatch for yesterday but they cancelled it without any justification. The service was installed on last Monday and right after a week inhave started facing issues. FIX IT NOW...!!!
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Ashish Palav (@palav_ashish) reported@JioCare what happened??? No response??? You want me to wait another 2 months before you give me a resolution??? Just asking so I can then lodge an official complaint against you. Please let me know.
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s_18 (@S181166018S) reported@Neend_Ki_Rani @JioCare Vi network sahi hai. Kuch bhi problem ho bs vi whatsapp care pe msg kr do next day problem solve. Mera low latency ka issue tha. Next sahi ho gya
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Madame_M🛹 (@itzmaherimtiyaz) reportedTotal blackout of jio fiber for days! Automated supports keel saying "engineer visut schedule " But no one shows up. Pathetic service while charging upfront. Fix my line immediately! @reliancejio @JioCare #JioDown #DeficiencyofService
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nityam chopda (@Yamnits) reported@JioCare Please not that expected resolution time was 30 july, 2026 10:25 AM. And today is 12 Aug, 2026 8:46 PM. Your attention is highly appreciated. @JioCare #worstservice @TRAI
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Ajaya Prasad (@aplfnt) reportedThe reception at DD Diamond District, Pangappara, Tvm, 695581 is extremely poor. Typically, signal only 2 bars. Hardly get 5G. The data breaks intermittently. This is an issue for all of 2 months I had this number. Please look into this. @JioCare
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Dheeban Chakravarthi (@DheebanCK) reported@JioCare I got an sms saying my complaint was successfully resolved. But I have no idea what the resolution is. No detailes were shared. I got no refund. Why are you fooling people like this?
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Rakesh ghai (@Rakeshghai10) reported@JioCare Dear Customer, Service request no SR00003DWRFP has been raised in your account. You will receive an update for this request by 2026-08-13T16:40:44. To track the status of your service requests at your convenience, please visit MyJio complained # changed