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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Mumbai Suburban, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Apr 20, 1:04 PM GMT+5:30.
  • 58% Internet (58%)
  • 18% Phone (18%)
  • 14% Wi-fi (14%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 21: Problems at Reliance Jio

Reliance Jio is having issues since 06:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Airoli, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Mumbai Internet 19 hours ago
Mumbai Total Blackout 2 days ago
Mumbai Internet 3 days ago
Mumbai Wi-fi 3 days ago
Airoli Phone 5 days ago
Mumbai Phone 7 days ago

Nearby cities with recent reports

Mumbai

4 recent signals

19 hours ago
Airoli

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • vinodpbakliwal
    vinod bakliwal (@vinodpbakliwal) reported from Yashodham, Maharashtra

    @JioCare hi i am jiofiber user i want to pause my connection as i will not be in the town for more than 2 months. Please help me

  • nidhayephand
    Nidhaye Phand (@nidhayephand) reported from Yashodham, Maharashtra

    @JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Yashodham, Maharashtra

    @JioFiberVoice @JioCare cant access Jio fiber internet and could not run diagnostics check, please help

  • praveenkushwaha
    Praveen Kushwaha (@praveenkushwaha) reported from Yashodham, Maharashtra

    @JioCare Pathetic service from Jio fibre. Everyday internet down fpr 5-6 hours in Kandivali West area.

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare Keep on working you have time till 31st Dec 2023 to call a customer who wanted to port in JIO and this is what @reliancejio calls 5G service

  • Sarvjeet8082
    SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra

    @JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio

  • GhoshSomu
    somnath (@GhoshSomu) reported from Mumbai, Maharashtra

    @JioCare @Nitaambani56 See this people are just robots, atleast give me a customer care number.

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Internet not working for landline number +91-22-31811638 please help

  • sarfrazansarii
    SARFRAZ ANSARI (@sarfrazansarii) reported from Mumbai Suburban, Maharashtra

    Hii @JioCare My Phone Is 5G My Jio Sim Is 5g But it not showing 5g Please Help me

  • SuhitJain3
    Suhit Jain (@SuhitJain3) reported from Mumbai Suburban, Maharashtra

    Worst network jio is having now a days totally 0 % network they providing 4-5 times i had called to customer care but they didn't solve my problem lazy *** @JioCare @reliancejio

  • shah7543
    shah (@shah7543) reported from Mumbai Suburban, Maharashtra

    @reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra

    Internet not working but green light is there on fiber box. @JioCare How many times will I get internet interruption? Will you refund the amount for downtime?

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @reliancejio @JioCare You only hire Telecallers, Artificial intellect, but you don't have enough tower and service engineer to check the network compatibility.. it's daily pain ! Our day start with frustration. We are planning to go in consumer court @jagograhakjago

  • yogesh_tadge
    Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, Maharashtra

    @JioCare need to connect to customer care

  • nlgogri
    NLG (@nlgogri) reported from Yashodham, Maharashtra

    @JioCinema app is not smooth at all. While watching highlights if you press back 10 second button then video freezes and commentary runs. Very pathetic experience @BCCI of watching ipl this year. Hope you address this issue at earliest @reliancejio

  • mathewmantony
    मॅथ्यू अँटनी|Mathew Antony|മാത്യു ആന്റണി (@mathewmantony) reported from Mumbai Suburban, Maharashtra

    It's been 2 days @reliancejio internet services is down in Bandra.Apart from the consistency in giving SMS updates that service is not restored,there is no uptime. Will they also give billing reduction to all the subscribers.All are saying that no human interface at all.

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @cankkasera @JioCare @reliancejio Hi I have face call and network both issue... I have just recently port the network candle is only ,1 available. Despite following up no improvement... जियो मैने क्यों लियो... Abhi Aisa lag raha he

  • nikhilRC
    nikhilRC (@nikhilRC) reported from Yashodham, Maharashtra

    @JioCare @reliancejio I own a jio fiber conctn, last date to pay bill was 10 April, today mor I see the servics are suspendd. There can b sme issue, may b sme family emergncy tht someone was not able 2 pay the bill, wht is the logic in suspendng service in 2 days post due date

  • anil_anilmenon
    Anil Menon (@anil_anilmenon) reported from Yashodham, Maharashtra

    @JioCare @reliancejio @AndheriLOCA I have 2 personal and 1 Corporate JioFiber internet connection. The internet connection is down on a regular basis. Yesterday the internet service was not available from 12pm to 7pm. Today again there is no internet connection since 12pm

  • CoronaRadiata2
    Corona Radiata (@CoronaRadiata2) reported from Mumbai, Maharashtra

    I don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Vijay2402__
    Vijay (@Vijay2402__) reported

    @JioCare , Bsnl signal gone . Waiting for the jio sim to be delivered . My parents are scolding me today . Update me when the sim to be delivered . Order ref. Received and delivwry agent numbwr received . Contacted him , no response.

  • PRASHANT_SHU91
    PRASHANT SHUKLA (@PRASHANT_SHU91) reported

    @JioCare I am waiting and still waiting for a month ...why its too long to simply resolve an issue, you can provide a link on my mail to claim my reward benefit. As committed by your senior executive that the issue gets resolved in a week.

  • nisit_shah
    Nisit shah (@nisit_shah) reported

    @JioCare Call technician option doesn't work.. not able to connect anyone

  • OneVikashSharma
    vikash sharma (@OneVikashSharma) reported

    @JioCare NO0001CSTDYU order number for jio new connection has been done on 10th of this month i have paid rent as well There is no way to complaint i want a refund and would like to cancel this

  • vanthiri13
    Vamshi (@vanthiri13) reported

    @reliancejio Is this how @Reliance_Retail & @Campa_Official treat their distributors? My order of 1400 cases Sure 500ml is pending for 10 days! Interestingly, orders placed AFTER mine are being delivered, but mine is ignored. No response from logistics. Mahbubnagar SO No: 578989

  • Koushik70111
    Joans (@Koushik70111) reported

    @reliancejio 3rd class network

  • M70836Stuti
    Alok Mishra (@M70836Stuti) reported

    @JioCare I request all of you that I am doing this stupid job and I am keeping everyone green. I have been having internet problems for the last 6 months, so please don't do all this and give me a proper solution.

  • Gururaj_bhat_br
    Gururaj (@Gururaj_bhat_br) reported

    @JioCare @TRAI @reliancejio Sharadha, don’t you have any shame lying so openly? When the issue is still persisting and the outdoor unit is dismantled, how exactly is this marked as “resolved”? (1/2)

  • aqeel35597
    Fahad Aqeel (@aqeel35597) reported

    Just a scammer where they stole you money in the name of booking than they just making false promises even support team is worst no one can solve the issue just replied the same question and not replied in text they force you to do post refund my money @JioCare @reliancejio

  • SnehaSarda10
    Sneha Sarda (@SnehaSarda10) reported

    @JioCare This is highly unprofessional of you people. We have raised service request against our set top box since Saturday but no action has been taken yet. I have called customer care numerous times and they have fixed reply: We will update by message.