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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 6 outage signals in the last 24 hours around Mumbai Suburban, including 6 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Jul 18, 3:39 PM GMT+5:30.
  • 60% Internet (60%)
  • 13% Phone (13%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 18: Problems at Reliance Jio

Reliance Jio is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, and Mumbai Suburban.

CityProblem TypeReport Time
Mumbai Internet 22 minutes ago
Mumbai Wi-fi 2 hours ago
Mumbai Internet 8 hours ago
Mumbai Internet 16 hours ago
Mumbai Phone 16 hours ago
Mumbai Internet 19 hours ago

Nearby cities with recent reports

Mumbai

55 recent signals

22 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • SmileAwayyy
    Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra

    @reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response

  • LiveFromALounge
    Ajay Awtaney (@LiveFromALounge) reported from Mumbai Suburban, Maharashtra

    @JioCare when does the service on my postpaid phone resume? Its been 2 months approx and the bills are all@paid (you have a mandate for auto debit). Shall I port the number away?

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare I think this 15 times I have forwarded my house details... Why the same sop has been following? Can't you come here and check network

  • starchaitnya
    Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra

    @JioCare I want to port my no to onther service provider. Your complaints number 198 not working. Your customer support worst on Twitter too.

  • RaashulTandon
    RAASHUL TANDON (@RaashulTandon) reported from Mumbai Suburban, Maharashtra

    @airtelindia inspite of activating DND I'm getting zillion calls a day! Network issues haven't been resolved for the past 1 year. Is this a sublime message to port to @reliancejio ?!

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra

    @JioCare jio 5g welcome offer not applied Service not good Because prepaid number 5g available But postpaid is 5g not available 😡😡😡😡😡😡😡😡

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare tv channels on Jiofiber giving trouble,at times some channels disappear,my plan is 150 Mbps,stb needs to be checked

  • Ankit28789794
    Indian (@Ankit28789794) reported from Yashodham, Maharashtra

    @reliancejio @JioCare @JioSaavn Feedback: caller tunes sound quality is very very poor, users loves to set up their loved tune but caller tune sound quality is super poor than the actual sound. It is disappointing, please see if you can improve in that section. Thanks

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,

  • CoronaRadiata2
    Corona Radiata (@CoronaRadiata2) reported from Mumbai, Maharashtra

    I don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.

  • modynishant
    Nishant Mody (@modynishant) reported from Mumbai Suburban, Maharashtra

    Dear @reliancejio we just bought a new jio sim and it’s showing enter network unlock code. We only have 3 attempts left. Kindly guide.

  • Alwaysanil_
    Anil (@Alwaysanil_) reported from Mumbai Suburban, Maharashtra

    my jio fiber is not working i also complained and booked for engineer service but still no response received. @JioCare @JioFibre @reliancejio

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare one thing is for sure will never port to @reliancejio as their executive couldn't call in more than 5 days. It's their 5g service

  • ricaopowel214
    radhe radhe (@ricaopowel214) reported from Andheri, Maharashtra

    @JioCare why there is no network in Andheri East. Near mogra station. Since morning, there is issue in the network. Pathetic network.

  • praveenkushwaha
    Praveen Kushwaha (@praveenkushwaha) reported from Yashodham, Maharashtra

    @JioCare Pathetic service from Jio fibre. Everyday internet down fpr 5-6 hours in Kandivali West area.

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare Not able to watch IPL and Sony channels since 5 days,no service from Jiofiber, shocking state of affairs

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare now it's finish.. let's disconnect!! Network is the soul of Mobile device now a days i am carrying body without soul... poor network, poor service 😔 unsatisfied!!

  • Sarvjeet8082
    SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra

    @JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare The day from i port the call.. there is really have some issue. why we are telling you because we are suffering inspite of high charge amount you are not providing single rupee network.. just fed up your service which is not available check my history how many times it's get miss

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare No one has called me no technician has visited and issue is resolved wow you guys are amazing all companies should learn this skill from you without calling/visiting customer and addressing their concerns to resolve issues!

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • RuchitaCGupta
    Ruchita Chowdhary (@RuchitaCGupta) reported

    @JioCare @reliancejio worst ever customer service on jio home fibre, it is absolute harassment actually. Never ever have I ever seen such agony that we have had to go through with no accountability from Jio. Jio number 01243548028

  • seosmolinks
    Amit Singh Bhandari (@seosmolinks) reported

    @JioCare When I am saying at least 50k people are affected by your network issue, why your social media team is asking me to mention it again that I am not the only one suffering here? @TRAI please intervene. I am paying full money for my jio number but not able to use internet.

  • aka_akshayy
    #269 Signing off (@aka_akshayy) reported

    @reliancejio @JioCare My Jio SIM was deactivated due to prolonged inactivity. This number is very important to me, and I would like to know if it can be reactivated. Could you please assist me with the process? I've tried everything but didn't find a solution yet.

  • moteeullahazmi
    Moteeullah Azmi (@moteeullahazmi) reported

    Day 4 Update @JioCare Fiber is finally installed, but the issues remain. Promised 100 Mbps, got 30 Mbps. Promised 4 months, received 3 months. Actual speed sometimes drops to 1 Mbps, making it difficult to work.

  • sooraj43208790
    sooraj (@sooraj43208790) reported

    @JioCare the worst service prowider there is no way to connect to their exchtive @jio_fiber #GalaxyUnpacked

  • mukeshsapna50
    Rohan kumar (@mukeshsapna50) reported

    @JioCare Yes . U can see the speed in screen shot every I have face same problem. I have complain about it many times

  • Sridhar11MUSD
    Sridhar(Call the spade a spade) (@Sridhar11MUSD) reported

    @JioCare Stop the bot replies. Except for the change of the sender's name, copy paste of the same reply. Now it is Harshit.. who is next, to copy paste the same reply? You CANCEL my Order and REFUND my money. I don't want your TV connection, if Installation is not completed 18/7/26..

  • Nick_N_Shah
    nick (@Nick_N_Shah) reported

    @JioCare Bhavana what is update on the refund? Aishwarya has asked me to provide date & time of the issue for the resolution over dm. Does it mean for pickup of equipment or entire timeline of request to terminate my account till now? Please update

  • mrdebata
    Mahesh Ranjan Debata (@mrdebata) reported

    @JioCare @JioCare could you please share the update because it has been really long and no solution has been provided yet. I just want you to process the refund asap.

  • PrtikKmarPtel1
    Pratik Kumar Patel (@PrtikKmarPtel1) reported

    @JioCare My Jio SIM was previously used in a smartphone. I've now inserted it into a JioBharat phone, but JioBharat recharge plans still don't appear. It only shows smartphone plans. Please update my SIM status and resolve this issue ASAP. #JioBharat #JioCare Number-7853936805