Reliance Jio outages and service status in Mumbai Suburban, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 4 outage signals in the last 24 hours around Mumbai Suburban, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 24, 11:27 PM GMT+5:30.
- Internet (55%)
- Wi-fi (19%)
- Phone (16%)
- Total Blackout (6%)
- E-mail (5%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai Suburban, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at Reliance Jio
Reliance Jio is having issues since 06:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai Suburban, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Airoli, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 30 minutes ago |
|
Mumbai
|
Internet | 3 hours ago |
|
Mumbai
|
Internet | 5 hours ago |
|
Mumbai
|
Wi-fi | 22 hours ago |
|
Mumbai
|
Internet | 1 day ago |
|
Mumbai
|
Wi-fi | 1 day ago |
Nearby cities with recent reports
16 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:
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gunjan khatri (@gunjankhatrii) reported from Mahape, Maharashtra@reliancejio @JioCare @_MukeshAmbani I am trying to order jio fiber box from last 15 days raised ticket also but i am told no stocks ..wanted to know if I can get the fiber setop box ..as never tght this item also will have shortage
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Sethu Nair (@snair700) reported from Mumbai Suburban, Maharashtra@JioCare What a ****** network. When your recharge expires all network go slow specially the data network.
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K.G.Nair (@krish30777) reported from Mumbai Suburban, Maharashtra@JioCare Since We are paying for 28 days why Team Jio's auto generated voice message hearing again and again... Such nasty experience with Jio. I know my recharge day... Pls stop this non sense or else I'll port to some other service. My Jio no. 8369338628
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Kaushal (@kaush31886) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio this is happening second time. Suddenly internet and router stop working. And the best part is JIO service person will attend my request on 15th march? Seriously ? Soo fast ? dominance is dangerous in market ..its true. @HathwayBrdband was better. 😔
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Mainudeen sumro (@Msumro_) reported from Mumbai, Maharashtra@JioCare I'm already in support area and using supported device with 2999 recharge
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RAASHUL TANDON (@RaashulTandon) reported from Mumbai Suburban, Maharashtra@airtelindia inspite of activating DND I'm getting zillion calls a day! Network issues haven't been resolved for the past 1 year. Is this a sublime message to port to @reliancejio ?!
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Vishal H Rochlani (@vrochlani) reported from Yashodham, Maharashtra@JioCare Its surprising to note that we can't have access to older invoice.Which company is doing that only yours? Was not able to access the Invoice of Sept'22. Kindly be customer friendly in your support. Does your acc also deletes it after 180 days, then y not access to clients.
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SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra@JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare one thing is for sure will never port to @reliancejio as their executive couldn't call in more than 5 days. It's their 5g service
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UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra@JioCare @reliancejio #jiofiber #worstinternet service provider net down past 12 hours in our area and yet cannot resolve the issue
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Anil J. Chanchani (@chanchani_) reported from Mumbai Suburban, Maharashtra@JioCare Why Company is holding a Customer's Rs 10000/ deposit lying without any interest
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Tripurari Pathak (@Pathak67k) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare your network gone crazy....i received at least 16 calls from different state including 2 calls from J&k. Everyone is saying that I called them but how ?? I am in a meeting with peoples and my mobile is on table, no one using the how can I make call ??
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,
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Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare Why should I again revert when I am telling you issue isn’t fixed and I have given you ticket number which captures every details then why you keep on asking me. Please advise what has been done to fix this issue till date?
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare Inspite if registering a new complaint this afternoon at 12:30 I was been told that an engineer would visit by 3pm and it’s already 5pm but nobody here and also no communication, is this truly a 5G experience which you’ll claim??? Poor customer service
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SARFRAZ ANSARI (@sarfrazansarii) reported from Mumbai Suburban, MaharashtraHii @JioCare My Phone Is 5G My Jio Sim Is 5g But it not showing 5g Please Help me
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Surendra Sadwelkar (@surensadwelkar) reported from Mumbai Suburban, Maharashtra@JioCare i have complained 2 times so far that I cannot make or receive calls sometimes, i am not able to call any emergency numbers like 100. So far my issue remains unresolved. If Jio is not able to resolve my issue i will have to port out.
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Sujeet Yadav (@SujeetY9213) reported from Yashodham, Maharashtra@JioCare jio mobile network not getting from 2dys...
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ajay (@shuks1986) reported from Yashodham, Maharashtra@JioCare @TRAI having problems in voice call Too much disturbance with jio network i just got back to jio from Airtel but same problem with the same number
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Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra@airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Neoking (Story Time) (@story98041) reported@JioCare @TRAI I am very upset. In Jio postpaid, they add Rs 5.90 extra to the bill. Because they imposed ISD SMS charge on one Indian number. I complained on the customer number since 3 days. Written on X. But Jio team is afraid to give proof as to how they charged this ISD SMS
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Kshitij Singh (@Kshitij94103536) reported@JioCare @JioCare @reliancejio I am facing the same issue again kindly connect over call
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prashant (@prashant234068) reported@JioCare @reliancejio I had clearly told you that the problem is from the technical team's side, yet today you appointed an engineer. He came an hour ago, checked everything, and confirmed that the installation and hardware are perfectly fine. I was with him the entire time.
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Asutosh panda (@panda_asut9074) reported@JioCare Pls look at the issue raised it is been more frequent now..
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Akash Dhoni Krishnan (@DhoniKrishnan) reported@JioCare Not even a single app is working with this 5g internet, not a specific app and its the issue present in all 4 devices @JioCare
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Gyanendra Swamy (@gyani160592) reported@JioCare Part 1/2 @JioCare Still no SIM delivered. Booked on 11 Apr 2026 with a 48-hour delivery promise. Multiple complaints raised, and Jio picked up the complaint 5 days ago, but still no update or resolution.
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Ras min (@Rasminji) reported@JioCare Speed has dropped further to 1.2 Mbps on 5G (screenshot attached). This is completely unacceptable. All apps and websites are not working properly. This is clearly a network issue in my area (Balijori, Jharsuguda, Odisha 768202). Please stop asking generic questions and
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Sumit Singh (@SumitSingG) reported@JioCare The issue I raised took over 2.5 days to be resolved, the significant mental stress, loss of productive time, and energy I was forced to endure as a paying customer cannot simply be overlooked.
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Iman Habib (@imanhabib01) reportedRIP JIO NETWORK. @reliancejio @WestBengalLSA @TRAI
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Dr. Ayush Tripathi (@AyushTrip1) reported@JioCare Your team keeps giving the same response every time, but the issue is still unresolved. Calls are dropping frequently at night, making it impossible to communicate. Please provide a clear resolution instead of repeated delays. @JioCare @reliancejio