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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 4 outage signals in the last 24 hours around Mumbai Suburban, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • The most recent signal from this area was received Aug 9, 12:35 PM GMT+5:30.
  • 61% Internet (61%)
  • 13% Phone (13%)
  • 11% Total Blackout (11%)
  • 10% Wi-fi (10%)
  • 5% E-mail (5%)
  • 1% TV (1%)

The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 9: Problems at Reliance Jio

Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Mumbai Internet 5 minutes ago
Mumbai Internet 14 hours ago
Mumbai Internet 14 hours ago
Mumbai Internet 15 hours ago
Mumbai Phone 2 days ago
Mumbai Internet 2 days ago

Nearby cities with recent reports

Mumbai

25 recent signals

5 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare Inspite if registering a new complaint this afternoon at 12:30 I was been told that an engineer would visit by 3pm and it’s already 5pm but nobody here and also no communication, is this truly a 5G experience which you’ll claim??? Poor customer service

  • ricaopowel214
    radhe radhe (@ricaopowel214) reported from Andheri, Maharashtra

    @JioCare why there is no network in Andheri East. Near mogra station. Since morning, there is issue in the network. Pathetic network.

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @cankkasera @JioCare @reliancejio Hi I have face call and network both issue... I have just recently port the network candle is only ,1 available. Despite following up no improvement... जियो मैने क्यों लियो... Abhi Aisa lag raha he

  • navinjk11
    nj (@navinjk11) reported from Mumbai, Maharashtra

    @JioCare @reliancejio No response yet to my requests 3rd in the day why so slow ?

  • shah7543
    shah (@shah7543) reported from Mumbai Suburban, Maharashtra

    @reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet

  • vrochlani
    Vishal H Rochlani (@vrochlani) reported from Yashodham, Maharashtra

    @JioCare Its surprising to note that we can't have access to older invoice.Which company is doing that only yours? Was not able to access the Invoice of Sept'22. Kindly be customer friendly in your support. Does your acc also deletes it after 180 days, then y not access to clients.

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare I think this 15 times I have forwarded my house details... Why the same sop has been following? Can't you come here and check network

  • LiveFromALounge
    Ajay Awtaney (@LiveFromALounge) reported from Mumbai Suburban, Maharashtra

    @JioCare when does the service on my postpaid phone resume? Its been 2 months approx and the bills are all@paid (you have a mandate for auto debit). Shall I port the number away?

  • nidhayephand
    Nidhaye Phand (@nidhayephand) reported from Yashodham, Maharashtra

    @JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!

  • vaibhav30gup
    Vaibhav Gupta (He/Him/His) (@vaibhav30gup) reported from Yashodham, Maharashtra

    @LnTFinance even after having #DnD activated, still receiving numerous calls for loan offers. Can u please give me an explanation? I raised my concern multiple times with @JioCare and the complaint falls on Deaf years. @TRAI can u take some action. This is a serious violation.

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare Even Jio fiber speed is bad after upgrading to Rs 999 plan

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare The day from i port the call.. there is really have some issue. why we are telling you because we are suffering inspite of high charge amount you are not providing single rupee network.. just fed up your service which is not available check my history how many times it's get miss

  • UD_SHAH79
    UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra

    @JioCare @reliancejio #jiofiber #worstinternet service provider net down past 12 hours in our area and yet cannot resolve the issue

  • devarshibarot28
    Devarshi Barot (@devarshibarot28) reported from Mumbai Suburban, Maharashtra

    @JioCare I had activated and was using Jio 5G welcome offer. My plan was about to expire and I'd recharged with new one before it gets expired. After the shift to new plan my welcome offer is no longer there. Kindly help.

  • starchaitnya
    Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra

    Hello @JioCare r u seriously care your customer

  • Sarvjeet8082
    SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra

    @JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio

  • chanchani_
    Anil J. Chanchani (@chanchani_) reported from Mumbai Suburban, Maharashtra

    @JioCare Why Company is holding a Customer's Rs 10000/ deposit lying without any interest

  • shuks1986
    ajay (@shuks1986) reported from Yashodham, Maharashtra

    @JioCare @TRAI having problems in voice call Too much disturbance with jio network i just got back to jio from Airtel but same problem with the same number

  • TheVinodNair
    Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra

    @JioCare Everytime I am given this same vague replies and no concrete resolution. Huge mistake that I ported out from Airtel to Jio for such sub standard network and more so for such pathetic service experience as no one in Jio ever listens. Such arrogance

  • PrashantMello
    Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra

    @JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • vishal1933
    vishal mani (@vishal1933) reported

    @JioCare Technician Himanshu keeps calling and giving new time commitments, but still hasn’t come to resolve the issue. This is extremely poor service and support. Please ask your team to de-install all the equipment, as I no longer wish to continue your service.

  • tyagiji2611
    Himashu Tyagi (@tyagiji2611) reported

    @reliancejio Wi-Fi down for 4 days. No complaint is being registered customer care keeps asking me to wait 2 hours, and your links don’t work either. I’ve tried every channel. Stop sending links and provide a permanent solution urgently. Facing financial loss due to this outage.

  • muralileggie
    Muralidharan P (@muralileggie) reported

    @reliancejio Worst service ever. Complaint raised for my fiber network issue. No one attended till now. No update

  • djzala99
    Devendrasinh Zala 🇮🇳 (@djzala99) reported

    @reliancejio No network 😢 in my area 382110 solve this first

  • SilentScalper
    Silent Scalper (@SilentScalper) reported

    @nikhilk101 @reliancejio True, brother, my money was debited twice and never came back. And Airfiber was installed when I visited the offline store; it was installed for free, and the two-time token money was never refunded.

  • EyeAm_Watchin
    Eye Am Watching (@EyeAm_Watchin) reported

    I've two jio fiber connections since yesterday both are not working, made complaint and still issue has not been resolved yet.. every month i face problem with jio fiber @JioCare

  • shiv_msm
    S K Kushwaha (@shiv_msm) reported

    Can we file complaint in any forum against @reliancejio services where they are charging every months but in return poor service in network and calls received at customer end. Agent denied to take complaint as there service issue is going on & team is working but no resolution.

  • mithleshsharma
    Mithlesh R 🇮🇳 (@mithleshsharma) reported

    @JioCare @reliancejio Team worst experience. Jio home connection not yet installed. PLEASE CANCEL. as per sale team it will be done in one day.. but now no response. sales people are Fraud. Why to make fake promises big not done. FRAUD Alert..

  • nayan_tak
    ribbita | Research Division (@nayan_tak) reported

    @reliancejio @JioCare what kind 3rd class people appointed for sales team . Instead of multiple follow-ups there not bother for closure or ready to provide service on right time . I am struggling to get jio fibre from 3 - 4 days sales people not responding at all .

  • DrRavi_Ortho
    Dr ravi shankar (@DrRavi_Ortho) reported

    @reliancejio I requested a new Jio Fiber connection in South Delhi a week ago, but I have not received any follow-up or visit from a service representative. This level of service is extremely disappointing. Please arrange for an agent to contact me immediately to complete the installation.