Reliance Jio outages and service status in Mumbai Suburban, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 3 outage signals in the last 24 hours around Mumbai Suburban, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 8, 8:59 PM GMT+5:30.
- Internet (59%)
- Wi-fi (18%)
- Total Blackout (12%)
- Phone (8%)
- E-mail (3%)
- TV (1%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai Suburban, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 9: Problems at Reliance Jio
Reliance Jio is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai Suburban, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Airoli, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Phone | 15 hours ago |
|
Mumbai
|
Total Blackout | 15 hours ago |
|
Mumbai
|
Internet | 17 hours ago |
|
Mumbai
|
Internet | 1 day ago |
|
Mumbai
|
Internet | 2 days ago |
|
Mumbai
|
Internet | 2 days ago |
Nearby cities with recent reports
25 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:
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Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio 5 days since registering entity on trueconnect and making a payment. Received invoice and email saying registered but we cannot move forward. Multiple complaint raised on email. Extremely frustrated! Urgent support needed
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SARFRAZ ANSARI (@sarfrazansarii) reported from Mumbai Suburban, MaharashtraHii @JioCare My Phone Is 5G My Jio Sim Is 5g But it not showing 5g Please Help me
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare The day from i port the call.. there is really have some issue. why we are telling you because we are suffering inspite of high charge amount you are not providing single rupee network.. just fed up your service which is not available check my history how many times it's get miss
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare Keep on working you have time till 31st Dec 2023 to call a customer who wanted to port in JIO and this is what @reliancejio calls 5G service
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ajay (@shuks1986) reported from Yashodham, Maharashtra@JioCare @TRAI having problems in voice call Too much disturbance with jio network i just got back to jio from Airtel but same problem with the same number
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Mainudeen sumro (@Msumro_) reported from Mumbai, Maharashtra@JioCare I'm already in support area and using supported device with 2999 recharge
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Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Jio Fiber internet Not working since 1st February 2023 time: 7pm, but no response received about restoring of the connection. #jiofiber #Jiodown
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Kaushal Broachwala (@KBrochwala) reported from Mumbai Suburban, Maharashtra@JioCare, @JioChat Jio down in goregaon east since yesterday night. Kindly resolve ASAP.
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UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra@JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare tv channels on Jiofiber giving trouble,at times some channels disappear,my plan is 150 Mbps,stb needs to be checked
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Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra@JioCare bas service My welcome offer not received I am not using 5g unlimited data With postpaid number My plan 399 9309855763
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its me PANKAJ (@sandandstories) reported from Yashodham, MaharashtraI always wonder why people don’t make @reliancejio there first number. It got the answer. It’s a task to get through a real person on the customer care, first they will give you gyaan on what all are included in your plan and then no option to talk to a real person @JioCare
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port
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Manav Kejriwal (@KejriwalManav) reported from Mumbai, Maharashtra@JioCare Saket CHS, Santacruz West. JioFibre not working since 3 days. Everyday the technician is promising to resolve the next day, but no resolution. Unexpected from Jio. Please assist immediately. Mumbai 400054.
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@reliancejio @JioCare You only hire Telecallers, Artificial intellect, but you don't have enough tower and service engineer to check the network compatibility.. it's daily pain ! Our day start with frustration. We are planning to go in consumer court @jagograhakjago
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Mitesh Saraf (@miteshsaraf78) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare Hey when is #Mumbai getting #5G really sick of this useless currant network 😡
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vinod bakliwal (@vinodpbakliwal) reported from Yashodham, Maharashtra@JioCare hi i am jiofiber user i want to pause my connection as i will not be in the town for more than 2 months. Please help me
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Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra@JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....
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Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra@JioCare RT news channel is not working on jio fiber.Please help
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nikhilRC (@nikhilRC) reported from Yashodham, Maharashtra@JioCare @reliancejio I own a jio fiber conctn, last date to pay bill was 10 April, today mor I see the servics are suspendd. There can b sme issue, may b sme family emergncy tht someone was not able 2 pay the bill, wht is the logic in suspendng service in 2 days post due date
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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🕉 (@samrat_kapoor) reported@JioCare Since 6-May-26 you have only rescheduled engineer visits while my JioFiber remains completely down. I don’t even know what outcome to expect now. If @MukeshAmbanima faced this issue, would Jio still delay resolution for 4+ days with no accountability? Contd 1/2
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K D (@1309_krishna) reportedWhat’s the point of asking customers to DM details when nobody even bothers to reply there? Fiber support is completely useless, only scripted responses in public and zero actual resolution in DMs. Pathetic customer service. @reliancejio @JioCare #JioFiber #Ambani #Reliance
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Amar Saha (@AmarSah97161646) reported@JioCare No such order number or SMS found in the alternate number. Please call to your Uddhab Baidya +91 93397 30710, who called me to deliver the SIM but didn’t came to me. Otherwise I'm to go for other Network.
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sachet JAYA mansharamani 🔆 (@sachet9999) reported@JioCare No resolution received even after sending you DMs. Help me discontinue my JioFiber connection. I will be switching to Airtel Fiber due to the repeated service issues from JioFiber I’m unable to find any option to discontinue JioFiber in the MyJio app. How can I discontinue it?
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rahul faujdar (@rahulfa98308390) reported@JioCare +91915644315927 Air Fiber Registered No.7073775807 Contact Avaliable No 9782632692 Very poor management. It has been 4 months and still no one has been able toresolve this issue. If it cannot be fixed,then please inform clearly. Till now,I have not received any callback @JioCare
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Bose (@DebashishBose_) reported@reliancejio @JioCare Dear team Jio This has the reference to Complaint Service request no SR000035FAO9 dated 8/5/26 and many earlier requests of frequent breakdown of internet 🛜 connectivity which is persistently occurring. I have also apprised your several service engineers that the problem lies in the junction box as the wires get disconnected due to wind or when other connections are attended to by your technicians. I have been told me that they will change the junction box, which has not been changed yet. And the problem is not yet solved, I along with other residents of this area are also facing the same problem.
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Ojas (@Ojas_dabra) reported@JioCare @reliancejio @nch1915 "already working on this" is nonsense. For the past eight days, all you have been saying is that you are already working on it. How much time does it take to reach a resolution? Were eight days not enough? SR: SR000034RRW5
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Devji Sandha (@devji_sand61116) reported@JioCare Hi Shradha, it’s already been 48+ hours with only automated updates. Please share the exact issue and a confirmed resolution timeline. Need urgent action.
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kamlesh deshwal (@kamleshd803) reported@JioCare Pls let me know here how to talk to your customer care executive. Or you have taken that option off. ?
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Aditya Rishabh Tiwari 🇮🇳 (@adi_rishabh2080) reportedHi @JioCare I want to cancel my subscription of Jio AirFiber, pls let me know how can o cancel as all of your communication channels are non functional and operating on automated chats and calls. this is too frustrating for me after paying bills and unable to use services.