Reliance Jio Outage Report in Mumbai Suburban, State of Mahārāshtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai Suburban, State of Mahārāshtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 09: Problems at Reliance Jio
Reliance Jio is having issues since 11:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (61%)
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Wi-fi (13%)
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Phone (13%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Mumbai Suburban, State of Mahārāshtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne and Mira Road.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Mumbai Suburban, State of Mahārāshtra
Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:
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parag mavani
(@mavaniparag) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare suffering from last many months of frequent disconnection (even if router shows green line), and speed issue. Many times apps not opening on jio fiber but opens immediately on mobile net using both Airtel and jio mobile. Pls replaced old router which may be defective
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Mazhar shaikh
(@Mazhar_Shaikh) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Had a very bad experience while gettung for a replacement sim from JJ store in Mumbai. Employee was pathetic and rude he didn't had change so i had to walk around for that and most important he didn't activate my sim yet as he got some ego issues. Plz help.
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kshitij barbhaya
(@kshitijbarbhaya) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare REMINDER -4 WHAT THE PATHETIC SERVICE USE LESS CC SUPPORT AMOUNT 900 DEBITED NOT REVERSED EVEN NOT RESPOND WHO IS TAKING CARE??
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Vinita Mathreja
(@Alpha_chain_) reported
from
Mumbai Suburban, State of Mahārāshtra
@TRAI @reliancejio request you to help me reactivate my dad's number. It's a humble request from a daughter who's trying to save one last thing of his dad. Please help me out
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Yin-Yang ☯️
(@Rudra2577) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare I hope you understand in this internet age, people “call” customer care only to ask for specific info not found elsewhere. Do you think it’s productive to waste people’s time on playing back info on IVR they already know? And then you say customers are not satisfied.
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Dhoom Tananana🌈
(@dhoomtananana37) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare 2/n I called again today. Tweeted. No resolution I just called. Another service request raised. No sms I got IF U DONT ACTIVATE IT BY TOMORROW 1. I WILL POST ON SOCIAL MEDIA AND INFLUENCE EVERY ONE TO NOT USE JIOFIBRE 2. CANCEL AND USE AIRTELFIBRE @airtelindia
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Dhoom Tananana🌈
(@dhoomtananana37) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare You asked me to message private I did.. no reply.. Your call center agent daid internet will be restored in 2 hrs. Nothing What kind of apathetic service do u run??
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Janam Sanghavi
(@janam_sanghavi) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare And again the service was automatically pushed to the next day. All of you are just trying to save your jobs by saying that its a priority in reality you are doing nothing to actually fix my problem.
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Shiva The Destroyer
(@kandhaninadimai) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare no wonder jio losing customers. Have been trying to reach customer for last 30 mins
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parag mavani
(@mavaniparag) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Pls replaced my old router with new one , tired of giving Many complain ,resetting , and once again disconnection in between . Have to use and buy mobile data costing me. Each time I twitt and dm ,u said enginner will come , but they also knows problem with old one
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parag mavani
(@mavaniparag) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare @reliancejio My long problem of jio fiber internet pending due to router problem, call came from jio +912235072664 and tell me to give request replace router on 18008969999 but when I call on this number said no such option to replaced. It is really nonsense. Worst
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Nilaynir Shekhar
(@nilaynir) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio I stay in Thane and have been using your services since a year including both Cellular and Fiber. Recently shifted my location and both the wifi and cellular are having zero network causing lot of trouble ,need a path of action to go ahead.
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VikasGR
(@socialmarijuan1) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Basically, 4 days before plan expiry, every single call you are going to hammer that tone. Hey @airtelindia and @Vodacom are you guys into same practices? Of reminding the consumer before each call, whole day, before plan expiry? If not, would love to switch to your network.
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Ashish
(@__live2ride__) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare @JioCare @reliancejio Chavvi please share the complaint id if this is raised.
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दत्तात्रय आबाजी शिंदे
(@Dattashinde1310) reported
from
Mumbai, State of Mahārāshtra
@JioCare 8104623060 always network is low and internet Speed low all locations in Mumbai
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Karan Verma
(@KingKaranOffic1) reported
from
Mumbai Suburban, State of Mahārāshtra
Right now my jio sim @reliancejio very slow??? In Mumbai
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maverick_sri
(@sri_maverick) reported
from
Mumbai Suburban, State of Mahārāshtra
With reference to Service Request Number SR00001ARSET for your JioFiber connection having JioFixedVoice Number +912235673362, your appointment with Jio service engineer is scheduled at your premises on 04-05-2022 : 11:00:00 @reliancejio @JioCare @JioFiberVoice can anyone check
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Dhoom Tananana🌈
(@dhoomtananana37) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare 1/n My Auto Debit didn't go through. You disconnected my JioFibre I paid on 3rd May 5am. Rs 1000 by CC and Rs179 by Paytm Your call centre agent set up service request. I got a SMS connection will be updated by 4th May 5am Didn't happen
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Janam Sanghavi
(@janam_sanghavi) reported
from
Mumbai Suburban, State of Mahārāshtra
One of the worst customer service ever! Been trying to get a person since last 7 days to fix my router. They say a person will come to fix it but no one ever shows up. Zero professionalism and accountability. Might switch to a better service provider. #Jiodown @reliancejio
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Devavrat
(@mercator_stock) reported
from
Mumbai, State of Mahārāshtra
@JioCare @JioFiberVoice I've been calling customer care for past few hours. I need urgent help related to modem tranfer. Please resolve
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Dwarkanath Bari
(@DwarkanathBari) reported
@JioCare Dear customer Your Idea SIM KYC has been suspended Your SIM card will be blocked within 24Hrs call immediately Customer Care 6379144760. Thank you.
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Shahzan ali
(@Shahzan__Ali) reported
@JioCare Jio is too bad I will change my connection soon
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ManJuNaTha K S
(@ManJuDu) reported
@JioCare @shivangiwalia4 Useless network, third class copy paste messages
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Anupam Sharma
(@anupamlucky1) reported
@reliancejio @JioCare - I have raised a SR000016AHSA today at 2:57pm. CCE then committed that executive will visit by 6pm today. But nobody came till now. PATHETIC SERVICE...!!! REPEAT COMPLAINT OF ROUTER... NOBODY IS LISTENING... So now at last raising disconnection request !!!
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Bharat Singh
(@bharatbht) reported
@reliancejio only solution port तो airtel
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SHWETA SHARMA
(@kaushik61592487) reported
@JioCare No one is working on issue.calling everyday asking for details .these details have been shared 3-4 times in 6 months.but no one is working. @JioCare @consumercourtin
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ayush srivastava
(@ayushsr42436130) reported
@reliancejio Help me sir I am a student I am I handicapped I am a running for o level so I need some applications on cloud I need a full fledged server to work on my Photoshop and video editor but no one can give me that with I want to give you a suggestion please establish servers with GPU
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ANIL SAMANTARAY
(@aksamantaray82) reported
@JioCare Will you please clarify my doubt about relocation of connection?? I have shifted from top floor to ground floor with in the same apartment.But now your customer executive told me to take new connection. Is it jusify????
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Siva Kumar Raju
(@iamsivaji) reported
@JioCare it’s been more than one day and still I haven’t received any resolution @reliancejio promised to resolve issue today evening but nothing yet request id SR000016A76Z I am not able to perform my work, it is worst service from @JioCare when it was working ping is ver high
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Viki
(@Viki91650256) reported
I think @Airtel_Presence should stop there service instead of getting bad words In Advertisement they say we are available everywhere in actuality they don't available anywhere In last two months I am missing @reliancejio I am not able to port otherwise I will do it today