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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Mumbai Suburban, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 15, 3:34 PM GMT+5:30.
  • 64% Internet (64%)
  • 13% Wi-fi (13%)
  • 8% Total Blackout (8%)
  • 8% Phone (8%)
  • 7% E-mail (7%)

The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 17: Problems at Reliance Jio

Reliance Jio is having issues since 10:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Mumbai Internet 2 days ago
Mumbai Internet 2 days ago
Mumbai Internet 3 days ago
Mumbai Internet 3 days ago
Mumbai Wi-fi 3 days ago
Mumbai Internet 3 days ago

Nearby cities with recent reports

Mumbai

12 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port

  • UD_SHAH79
    UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra

    @JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks

  • nidhayephand
    Nidhaye Phand (@nidhayephand) reported from Yashodham, Maharashtra

    @JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!

  • sarfrazansarii
    SARFRAZ ANSARI (@sarfrazansarii) reported from Mumbai Suburban, Maharashtra

    Hii @JioCare My Phone Is 5G My Jio Sim Is 5g But it not showing 5g Please Help me

  • devarshibarot28
    Devarshi Barot (@devarshibarot28) reported from Mumbai Suburban, Maharashtra

    @JioCare I had activated and was using Jio 5G welcome offer. My plan was about to expire and I'd recharged with new one before it gets expired. After the shift to new plan my welcome offer is no longer there. Kindly help.

  • paaaarthhh
    Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra

    @JioCare RT news channel is not working on jio fiber.Please help

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare Not able to watch IPL and Sony channels since 5 days,no service from Jiofiber, shocking state of affairs

  • vrochlani
    Vishal H Rochlani (@vrochlani) reported from Yashodham, Maharashtra

    @JioCare Its surprising to note that we can't have access to older invoice.Which company is doing that only yours? Was not able to access the Invoice of Sept'22. Kindly be customer friendly in your support. Does your acc also deletes it after 180 days, then y not access to clients.

  • volneymyron
    Volney Myron (@volneymyron) reported from Yashodham, Maharashtra

    The worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,

  • TheVinodNair
    Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra

    @JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.

  • ROHANGOHIL
    ROHAN GOHIL (@ROHANGOHIL) reported from Yashodham, Maharashtra

    @JioCare All the iphone user are facing the same issue please solve it as soon as possible or u guys will lose all the customers

  • starchaitnya
    Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra

    Hello @JioCare r u seriously care your customer

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra

    Internet not working but green light is there on fiber box. @JioCare How many times will I get internet interruption? Will you refund the amount for downtime?

  • chanchani_
    Anil J. Chanchani (@chanchani_) reported from Mumbai Suburban, Maharashtra

    @JioCare Why Company is holding a Customer's Rs 10000/ deposit lying without any interest

  • sandandstories
    its me PANKAJ (@sandandstories) reported from Yashodham, Maharashtra

    I always wonder why people don’t make @reliancejio there first number. It got the answer. It’s a task to get through a real person on the customer care, first they will give you gyaan on what all are included in your plan and then no option to talk to a real person @JioCare

  • Alwaysanil_
    Anil (@Alwaysanil_) reported from Mumbai Suburban, Maharashtra

    My earlier request for engineer was for 5-6 pm slot 4 feb Since due to Some issue from jio application they didn't consider that SR, Please take a note of new SRN SR00001HEDMK I am having my lecture at 7 pm @_MukeshAmbani @JioCare @reliancejio

  • CAMANDO007
    Shashikant Pandey #CRPF (@CAMANDO007) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Do we have any network issue at Vakola Datta Mandir Dmello Comp. Last few days network and calling capacity of Jio getting worst. Could you pleas make some alternate arrangements or let know to port out if you not able to provide solutions.

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare now it's finish.. let's disconnect!! Network is the soul of Mobile device now a days i am carrying body without soul... poor network, poor service 😔 unsatisfied!!

  • dhi_ashu
    Ramdoot Ashu (@dhi_ashu) reported from Yashodham, Maharashtra

    Hey @JioCare I am facing internet related issue from a couple of days contact the customer care but not got any response pls solve the issue @reliancejio

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • nikunjgaggar16
    Nikunj (@nikunjgaggar16) reported

    @JioCare I am getting the same response from your side for 2d, neither I am able to reach out to customer care number due to this SR being open. I am asking you to close this SR, so that I can create a new request for relocation as told to me by your engineer. Y r u guys making it complex

  • RavishV22092838
    Ravish Verma (@RavishV22092838) reported

    @JioCare “Please be patient” is not a solution. We have already reported the network issue multiple times, yet there is still no timeline or concrete action. Jio, please resolve the poor network coverage at Shilp Revanta, Shela, Ahmedabad

  • sb170378
    Snehal Baviskar (@sb170378) reported

    @JioCare Terrible experience! I upgraded to 100Mbps plan on Aug 15, stuck at 30Mbps. Both plans are currently active, old plan is overriding new plan. I'm unnecessarily being charged and notbgetting any service. Kindly fix thisASAP @reliancejio #Jio

  • adakg12
    Ganesh Adak 🇮🇳 (@adakg12) reported

    @reliancejio @reliancejio @JioCare Very disappointing experience with JioAirFiber. I paid ₹824.82 on 14 Aug (UPI ref: PT0000C6MZX9) but my internet is STILL not working. MyJio continues to show “DATA EXHAUSTED – 0 KB”.

  • H_Vibhaw
    🇮🇳Vibhaw singh (@H_Vibhaw) reported

    @JioCare I never used jiocall and I shared all details in DM, please don't play resolve my problem ASAP , I am unable to do anything that having OTP or message.

  • sachinrao81
    Sachinrao (@sachinrao81) reported

    @JioCare Call logged yesterday and it’s being rescheduled again and again … don’t send standard response… there is something wrong with your local team … can someone visit and fix issue ASAP

  • Dalip_2023
    Dalip (@Dalip_2023) reported

    JioFiber Voice no. 135xx71xxx. Recharge done on 12 Aug, but Wi-Fi still not working. I’ve already shared all transaction details as requested, but no action yet. Please resolve this urgently. @reliancejio @JioCare #Jio #JioFiber

  • ameeekannt
    Whyysoomee (@ameeekannt) reported

    JioCare @JioCare @reliancejio Extremely frustrated! It’s been over 50 hours since I made the payment and my rchrg still hasn’t been activated. Money deducted,service not delivered. This is unacceptable. Fix immediately or I’ll escalate complaint! #JioRechargeIssue #JioFail

  • bhavesh_pune
    Chowkidar Bhavesh Kumar Mishra (@bhavesh_pune) reported

    @JioCare Hello Pravin, Getting same reply repeatedly. Please confirm my connection is close forever ? Further please note customer has requested based on advice by your engineers as they are unable to fix the issues. Request to check with concern team then make a proper reply.

  • AnkitNagrale777
    Ankit (@AnkitNagrale777) reported

    @reliancejio @airtelindia Mobile network at Lodha Amara, Thane (400612) is pathetic. 📵 On the 30th floor, there’s barely any indoor signal, making calls and mobile data almost unusable. More focus on selling Wi-Fi, less on fixing basic mobile coverage? Fix your network.