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Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 4 outage signals in the last 24 hours around Mumbai Suburban, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jun 4, 1:55 PM GMT+5:30.
  • 65% Internet (65%)
  • 15% Wi-fi (15%)
  • 12% Total Blackout (12%)
  • 5% Phone (5%)
  • 2% E-mail (2%)
  • 1% TV (1%)

The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 4: Problems at Reliance Jio

Reliance Jio is having issues since 10:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, Mumbai Suburban, and Airoli.

CityProblem TypeReport Time
Mumbai Internet 3 hours ago
Mumbai Internet 3 hours ago
Mumbai Internet 7 hours ago
Mumbai Internet 19 hours ago
Mumbai Wi-fi 1 day ago
Mumbai Internet 2 days ago

Nearby cities with recent reports

Mumbai

19 recent signals

3 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port

  • praveenkushwaha
    Praveen Kushwaha (@praveenkushwaha) reported from Yashodham, Maharashtra

    @JioCare Pathetic service from Jio fibre. Everyday internet down fpr 5-6 hours in Kandivali West area.

  • BiswasNirmalya
    Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra

    @JioCare is there some issue with vowifi in jiofiber? Please clarify! Or is it related to jio sim?

  • TheVinodNair
    Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra

    @JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.

  • RaashulTandon
    RAASHUL TANDON (@RaashulTandon) reported from Mumbai Suburban, Maharashtra

    @airtelindia inspite of activating DND I'm getting zillion calls a day! Network issues haven't been resolved for the past 1 year. Is this a sublime message to port to @reliancejio ?!

  • devarshibarot28
    Devarshi Barot (@devarshibarot28) reported from Mumbai Suburban, Maharashtra

    @JioCare I had activated and was using Jio 5G welcome offer. My plan was about to expire and I'd recharged with new one before it gets expired. After the shift to new plan my welcome offer is no longer there. Kindly help.

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra

    @JioCare In my jio fiber plan,of Rs 999,I am getting a speed of 31 and 25 ,when it is supposed to be 150 or whereabouts, what is the reason for slow speed ? Please check

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Internet not working for landline number +91-22-31811638 please help

  • vsy135
    Vinod Yadav (@vsy135) reported from Mumbai Suburban, Maharashtra

    Pathetic service from @JioCare . Went to kanjur jio office (near huma cinema) to get my father's sim changed as existing one was corrupted. Everyone in that lane had electricity except jio store. Jio representative said "meter had been cut down as electricity bill is not paid"

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Why should I again revert when I am telling you issue isn’t fixed and I have given you ticket number which captures every details then why you keep on asking me. Please advise what has been done to fix this issue till date?

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra

    @JioCare Not able to connect with anyone for activation of my Jio fiber set top box and buying a wifi extender,, kindly help,sick of the service

  • ManishaNanavaty
    manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra

    @JioCare And once again the wifi has been down since last evening 9pm and not working yet after 12 hrs. Pls escalate this complaint. I don't want ur standard reply.

  • starchaitnya
    Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra

    Hello @JioCare r u seriously care your customer

  • vaibhav30gup
    Vaibhav Gupta (He/Him/His) (@vaibhav30gup) reported from Yashodham, Maharashtra

    @LnTFinance even after having #DnD activated, still receiving numerous calls for loan offers. Can u please give me an explanation? I raised my concern multiple times with @JioCare and the complaint falls on Deaf years. @TRAI can u take some action. This is a serious violation.

  • shriniwas07
    श्रीनिवास शर्मा (@shriniwas07) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare @ImAtulKansal We are following since 6 months for the installation of cable for Jio Fiber. No service is being received from you.

  • agarwalvishnu
    vishnu agarwal (@agarwalvishnu) reported from Mumbai Suburban, Maharashtra

    @JioCare No solution to my complaint yet...

  • kuldeepvyaas
    Kuldeep Vyas (@kuldeepvyaas) reported from Yashodham, Maharashtra

    5G NETWORK 0% HERE. ,MUMBAI-400101 19.201716,72.865914 Please solve problem .@reliancejio @JioCare @jio

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra

    @JioCare jio 5g welcome offer not applied Service not good Because prepaid number 5g available But postpaid is 5g not available 😡😡😡😡😡😡😡😡

  • ManishaNanavaty
    manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra

    @JioCare Pls share the number of the area division city level supervisors. This is not done. Every two days the network is down and we keep bearing with it. What quality of service is this??? @TimesNow

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Pankse123
    Pankaj Rathod (@Pankse123) reported

    @reliancejio my service ticket number is SR0000037FSGB

  • samay141021
    Samay Jain (@samay141021) reported

    @JioCare Multiple complaints and follow-ups, yet no resolution. If this is the service experience Jio offers, I'll be forced to switch to @airtelindia or another provider that values its customers and service commitments. Need immediate action.@JioCare

  • deepakholgade
    deepak holgade (@deepakholgade) reported

    @JioCare @JioCare Appreciate the response, but there is still no actual resolution after priority escalation and missed timeline. Request immediate SIM delivery/activation update today itself. SR0000379CID

  • NareshKankaria
    Naresh Kankaria (@NareshKankaria) reported

    48 hours and again Wi-Fi gone 👏👏👏👏👏👏👏👏👏👏👏 @JioCare what a spectacular service provider you are 👏👏👏👏👏👏

  • kklahoty
    Kamal🇮🇳 (@kklahoty) reported

    @JioCare @reliancejio d most pathetic network n disastrous services for past 4 days my office is brought to a standstill with no network CC numbers remain on loop for 40 45 mins Technicians behaves rudely over calls Is this why we took Jio to be pleading for what is rightly ours?

  • ifeelfounder
    I'm busy, Next time 😎 (@ifeelfounder) reported

    @reliancejio I want to shift my Jio AirFiber to a new building, but every time I call customer care, I only get a network issue message and can’t speak to anyone. I just need a simple way to complete my relocation process. Please provide active support so I can move forward!

  • suvi_kv
    suvi (@suvi_kv) reported

    @JioCare @jio_fiber Last week i requested for relocating my jio fiber connection. modem was collected on 27th and got info that relocation would happen on 28 , but no one has showed up yet. I called jio customer care and it says my cancellation request is successfully placed

  • mittalarunkumar
    Aarun K Mittal (@mittalarunkumar) reported

    @reliancejio Pathetic customer service. They stop replying to email without resollution

  • akhil808
    akhil dhariwal (@akhil808) reported

    @JioCare @pawansaha108 my name is akhil, this problem face every jio mobile user, I know what your biggest problem is. As soon as you use Jio's net, you get 4G+ network. then what is internet even google page does not open, please fix this bug

  • policemagazine5
    ऑफिसर्स टुडे | Officers Today (@policemagazine5) reported

    My Jio Fiber connection (line no 8057470786) has been down for the past several days due to a line cut. Despite lodging complaints, I received nothing but assurances, and the issue has yet to be resolved. My experience with Jio Fiber has been extremely frustrating.@reliancejio