Reliance Jio outages and service status in Mumbai Suburban, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 4 outage signals in the last 24 hours around Mumbai Suburban, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 22, 9:39 AM GMT+5:30.
- Internet (62%)
- Wi-fi (19%)
- Total Blackout (12%)
- Phone (4%)
- TV (2%)
- E-mail (1%)
The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai Suburban, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 22: Problems at Reliance Jio
Reliance Jio is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai Suburban, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Thāne, Mumbai, Mumbai Suburban, and Airoli.
| City | Problem Type | Report Time |
|---|---|---|
 Thāne
|
Internet | 5 hours ago |
|
Mumbai
|
14 hours ago | |
|
Mumbai
|
Internet | 15 hours ago |
|
Mumbai
|
Internet | 24 hours ago |
|
Mumbai
|
Internet | 1 day ago |
|
Mumbai
|
Internet | 2 days ago |
Nearby cities with recent reports
Community Discussion
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Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port
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Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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Vinod Yadav (@vsy135) reported from Mumbai Suburban, MaharashtraPathetic service from @JioCare . Went to kanjur jio office (near huma cinema) to get my father's sim changed as existing one was corrupted. Everyone in that lane had electricity except jio store. Jio representative said "meter had been cut down as electricity bill is not paid"
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Nishant Mody (@modynishant) reported from Mumbai Suburban, MaharashtraDear @reliancejio we just bought a new jio sim and it’s showing enter network unlock code. We only have 3 attempts left. Kindly guide.
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Praveen Kushwaha (@praveenkushwaha) reported from Yashodham, Maharashtra@JioCare Pathetic service from Jio fibre. Everyday internet down fpr 5-6 hours in Kandivali West area.
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Shashikant Pandey #CRPF (@CAMANDO007) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Do we have any network issue at Vakola Datta Mandir Dmello Comp. Last few days network and calling capacity of Jio getting worst. Could you pleas make some alternate arrangements or let know to port out if you not able to provide solutions.
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Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra@JioCare RT news channel is not working on jio fiber.Please help
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DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra@JioCare Not able to connect with anyone for activation of my Jio fiber set top box and buying a wifi extender,, kindly help,sick of the service
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Nidhaye Phand (@nidhayephand) reported from Yashodham, Maharashtra@JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!
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Sonia Notani (@sonianotani) reported from Mumbai Suburban, MaharashtraNo customer care number. Emails got a few holding replies and then no replies. This is a critical service for us!! @reliancejio @JioCare
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,
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Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra@JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....
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NLG (@nlgogri) reported from Yashodham, Maharashtra@JioCinema app is not smooth at all. While watching highlights if you press back 10 second button then video freezes and commentary runs. Very pathetic experience @BCCI of watching ipl this year. Hope you address this issue at earliest @reliancejio
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare I think this 15 times I have forwarded my house details... Why the same sop has been following? Can't you come here and check network
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Naresh Pawar (@Iamnareshp25) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare Pathetic experience facing from last more than 15 days about network issue. Also make complaint no response. Same calling today costomer supporter hold me for senior assistant then disconnected even not connecting me proper. #Shame
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare tv channels on Jiofiber giving trouble,at times some channels disappear,my plan is 150 Mbps,stb needs to be checked
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@reliancejio @JioCare it's frustrating time, taking twice the recharge but not given one single improvement in the jio... Everyday we are facing issue! I am not expecting such delay in service from Jio.. the more we raise whistle blow the more you are ignoring us big shame...
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ajay (@shuks1986) reported from Yashodham, Maharashtra@JioCare @TRAI having problems in voice call Too much disturbance with jio network i just got back to jio from Airtel but same problem with the same number
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Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra@JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio
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Devarshi Barot (@devarshibarot28) reported from Mumbai Suburban, Maharashtra@JioCare I had activated and was using Jio 5G welcome offer. My plan was about to expire and I'd recharged with new one before it gets expired. After the shift to new plan my welcome offer is no longer there. Kindly help.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Nikhil singh (@Nikhils86148567) reported@CareJpb @reliancejio @_MukeshAmbani Please assign an individual who can speak and listen to my problem. You guys are just playing the email game and not providing any solution not even proper answer.
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Surya (@Surya61427300) reportedI'm from kerala why couldn't I contact your customer care number...? When it says press 1 and i press 1 it is not responding instead it says other things like press 2 press 3 not at all responding for my query @JioCare @reliancejio
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Bhavik Sonawane (@bhavik_sonawane) reported@JioCare It’s been almost 2 weeks since I registered and paid for a Jio AirFiber connection. The assigned engineers keep giving random reasons and leaving without installation. I’ve contacted customer care multiple times, but there’s been no proper response or update so far.
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Gurmeet Singh (@scifigurmeet) reported@JioCare I am not able to raise connection disconnection request. Not on chat, not on call. Call auto disconnects saying.. issues in your area. Sent email multiple times, no response. Please tell me how to raise disconnection request. This is frustrating. @DoT_India @JM_Scindia
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Tapas Kumar Nayak (@techytapas) reported@JioCare Hi @JioCare (Neha), I can see another SR has been raised again. Your team has already raised 10+ SRs for the same issue. Is there any real update, or is this just another delay tactic? After this experience, how can you think I will go for this nonsense service again? #JioFiber
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Garvit Sethi (@garvitsethi6) reported@JioCare Even after sharing all requested details and repeatedly following up, there has been no response or resolution. Customer issues seem to be ignored once details are collected. “True 5G” appears to be limited to advertisements while poor speeds continue without any action. #Jio5G
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Mallesh Chintakindi (@mallesh_gc) reported@JioCare complaints and follow-ups for months, your team keeps avoiding the issue by force-closing tickets instead of actually resolving them. Let this be very clear — I will NOT pay a single rupee until my account closure is properly completed and officially confirmed. Stop manipulation
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Ajay Kumar (@Ajay84Ajay) reported@JioCare Hello team your response is very bad. DND not working. I am getting unwanted massages continously but after your team nothing do. Also not responding. Information given via direct massage.
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PARAS HARIA (@parasindore) reported@TRAI @JioCare jio network has big issue of network coverage in major areas of city, normal call will never come , missed call alert msg will come .. so if companies can't improve network shall say clearly and refund our balance so we can port to other operator @AshwiniVaishnaw
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Shareef Nawaz (@ShareefNwzAlig) reported@JioCare There is no issue with the internet speed, but the problem is the frequent complete outages in our area. This issue is not limited to me specifically alone; all nearby AirFiber users are facing the same problem.