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Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 8 outage signals in the last 24 hours around Mumbai Suburban, including 8 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 5, 4:05 PM GMT+5:30.
  • 65% Internet (65%)
  • 16% Wi-fi (16%)
  • 8% Phone (8%)
  • 7% Total Blackout (7%)
  • 2% E-mail (2%)
  • 1% TV (1%)

The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 5: Problems at Reliance Jio

Reliance Jio is having issues since 12:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, and Mumbai Suburban.

CityProblem TypeReport Time
Mumbai Internet 3 hours ago
Mumbai Wi-fi 6 hours ago
Mumbai Wi-fi 6 hours ago
Thāne Internet 6 hours ago
Mumbai Internet 11 hours ago
Mumbai Phone 19 hours ago

Nearby cities with recent reports

Mumbai

19 recent signals

3 hours ago
Thāne

2 recent signals

6 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • ManishaNanavaty
    manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra

    @JioCare Pls share the number of the area division city level supervisors. This is not done. Every two days the network is down and we keep bearing with it. What quality of service is this??? @TimesNow

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @reliancejio @JioCare You only hire Telecallers, Artificial intellect, but you don't have enough tower and service engineer to check the network compatibility.. it's daily pain ! Our day start with frustration. We are planning to go in consumer court @jagograhakjago

  • shuks1986
    ajay (@shuks1986) reported from Yashodham, Maharashtra

    @JioCare @TRAI having problems in voice call Too much disturbance with jio network i just got back to jio from Airtel but same problem with the same number

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra

    @JioCare jio 5g welcome offer not applied Service not good Because prepaid number 5g available But postpaid is 5g not available 😡😡😡😡😡😡😡😡

  • gunjankhatrii
    gunjan khatri (@gunjankhatrii) reported from Mahape, Maharashtra

    @reliancejio @JioCare @_MukeshAmbani I am trying to order jio fiber box from last 15 days raised ticket also but i am told no stocks ..wanted to know if I can get the fiber setop box ..as never tght this item also will have shortage

  • krish30777
    K.G.Nair (@krish30777) reported from Mumbai Suburban, Maharashtra

    @JioCare Since We are paying for 28 days why Team Jio's auto generated voice message hearing again and again... Such nasty experience with Jio. I know my recharge day... Pls stop this non sense or else I'll port to some other service. My Jio no. 8369338628

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Mumbai Suburban, Maharashtra

    @JioCare bad network Network is not working Service is bad

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port

  • devarshibarot28
    Devarshi Barot (@devarshibarot28) reported from Mumbai Suburban, Maharashtra

    @JioCare I had activated and was using Jio 5G welcome offer. My plan was about to expire and I'd recharged with new one before it gets expired. After the shift to new plan my welcome offer is no longer there. Kindly help.

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra

    @JioCare Not able to connect with anyone for activation of my Jio fiber set top box and buying a wifi extender,, kindly help,sick of the service

  • ChemburChapters
    Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra

    @JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio

  • hspratik
    Pratik HS Shah (@hspratik) reported from Yashodham, Maharashtra

    @JioCare @JioFiberVoice @reliancejio horrible experience ever while installation of jio fiber, they were sugar coated sweet talkers while taking selling plans & equally unpleasant experience while installation. Please update about cancellation & refund process of order

  • CelestinPillai
    Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra

    @JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.

  • theonlyashwini
    Ashwini Pawar (@theonlyashwini) reported from Yashodham, Maharashtra

    Why struggle to discontinue a number which is not in use ??? @reliancejio @JioCare tired of calling customer service, chatting from the app, visiting gallery!

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Intermittent connection loss!! I am done now take some effort to investigate open the ticket listen to what your representative has advised & then let me know on what grounds you have closed the ticket without providing resolution and none of you jerks making an effort to call me

  • praveenkushwaha
    Praveen Kushwaha (@praveenkushwaha) reported from Yashodham, Maharashtra

    @JioCare Pathetic service from Jio fibre. Everyday internet down fpr 5-6 hours in Kandivali West area.

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare The day from i port the call.. there is really have some issue. why we are telling you because we are suffering inspite of high charge amount you are not providing single rupee network.. just fed up your service which is not available check my history how many times it's get miss

  • KejriwalManav
    Manav Kejriwal (@KejriwalManav) reported from Mumbai, Maharashtra

    @JioCare Saket CHS, Santacruz West. JioFibre not working since 3 days. Everyday the technician is promising to resolve the next day, but no resolution. Unexpected from Jio. Please assist immediately. Mumbai 400054.

  • PrashantMello
    Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra

    @JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....

  • GhoshSomu
    somnath (@GhoshSomu) reported from Mumbai, Maharashtra

    @JioCare @Nitaambani56 See this people are just robots, atleast give me a customer care number.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • CommonMan__
    Nihar K (@CommonMan__) reported

    @JioCare Please issue refund JioHome connection with Order Number NO0001DZPCZW. It's been one month.

  • manassaikia
    Manash Pratim Saikia (@manassaikia) reported

    Dear @JioCare, my JioFiber broadband service is disrupted again even after the previous complaint was attended. The same issue has recurred, causing major inconvenience. Kindly escalate this on priority and provide a permanent resolution. Service Request ID: SR00002M9NJ6.

  • shail_stark
    Shailendra Sharma (@shail_stark) reported

    @reliancejio @JioCare I recommend all the people don’t go for Jio fiber its 4th day without internet. And their service engineer said “Ambani aake bolega tab bhi nhi krne aaunga sahi, marzi ka malik hu” Service no. Sr0000385Yzh and SR00003A0XMV #Jiocare

  • BawlaMunda
    Ajay (@BawlaMunda) reported

    @JioHotstar @JioCare I paid for an annual plan, not a mobile-only plan. If you’ve changed my benefits without prior notice, it’s unfair. Fix this or I’ll file a complaint with the Consumer Forum and take legal action. #JioHotstar #Jio #ConsumerRights

  • RajaJi30821441
    Look ahead (@RajaJi30821441) reported

    @JioCare Once the regular pack is over they do not give network

  • IT__Majdoor
    Prabhakar Gupta (@IT__Majdoor) reported

    @JioCare My JioFiber isn’t working (red light). I raised a ticket on 2 July but received no response. The Jio Centre said it no longer service my area. I’ve recharged till October. Please refund the remaining amount or upgrade me to AirFiber. This is severely impacting my WFH.

  • padhan_sanjit
    Sanjit Kumar Padhan 🇮🇳 (@padhan_sanjit) reported

    @JioCare Extremely disappointed with JioFiber service. Paid Rs.2221.46 (Req No. LR00001E5GP1) but installation delayed for days. Executive Abinash Nath keeps dodging calls, answers once daily, and was rude/threatening on call. Need urgent resolution + action. #JioFiber #Cc

  • yash__javiya
    Yash Javiya (@yash__javiya) reported

    @JioCare I hope it was not formality and genuine help.

  • teegeeman
    TG (@teegeeman) reported

    @reliancejio I have been using Jio broadband for over five years now. While the service is dependable and useful, the charges and quality are, unfortunately deceptive. When I pay for 300 Mbps, I get the additional OTT channels and other options, but the speed remains within 90 to 100 Mbps

  • priyanthakur_
    Priyanshi (@priyanthakur_) reported

    @JioCare Not fair at all just because of your incapability to repair the issue within 24 hours customers are suffering and you are saying you can't even compensate??? If I wouldn't have recharged for entire 6 month I would have switched to some other network. Very disappointing services