Reliance Jio outages and service status in Mumbai Suburban, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 3 outage signals in the last 24 hours around Mumbai Suburban, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 16, 1:49 PM GMT+5:30.
- Internet (61%)
- Wi-fi (12%)
- Phone (12%)
- Total Blackout (12%)
- E-mail (2%)
- TV (1%)
The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai Suburban, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 16: Problems at Reliance Jio
Reliance Jio is having issues since 12:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai Suburban, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, and Mumbai Suburban.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 4 hours ago |
|
Mumbai
|
Total Blackout | 4 hours ago |
|
Mumbai
|
Internet | 22 hours ago |
|
Mumbai
|
Phone | 2 days ago |
|
Mumbai
|
Phone | 2 days ago |
|
Mumbai
|
Total Blackout | 2 days ago |
Nearby cities with recent reports
59 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:
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Animesh Sunita Dada (@AnimeshK11) reported from Ghātkopar, Maharashtra@JioCare Mumbai 400086 Ghatkopar Nityanand Nagar Full areas Bad Jio network 😡😡😡 fully harassment.... Shame on you jio @reliancejio
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Naresh Pawar (@Iamnareshp25) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare Pathetic experience facing from last more than 15 days about network issue. Also make complaint no response. Same calling today costomer supporter hold me for senior assistant then disconnected even not connecting me proper. #Shame
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manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra@JioCare And once again the wifi has been down since last evening 9pm and not working yet after 12 hrs. Pls escalate this complaint. I don't want ur standard reply.
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare Inspite if registering a new complaint this afternoon at 12:30 I was been told that an engineer would visit by 3pm and it’s already 5pm but nobody here and also no communication, is this truly a 5G experience which you’ll claim??? Poor customer service
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Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, Maharashtra@JioCare need to connect to customer care
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Vishal H Rochlani (@vrochlani) reported from Yashodham, Maharashtra@JioCare Its surprising to note that we can't have access to older invoice.Which company is doing that only yours? Was not able to access the Invoice of Sept'22. Kindly be customer friendly in your support. Does your acc also deletes it after 180 days, then y not access to clients.
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Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare Intermittent connection loss!! I am done now take some effort to investigate open the ticket listen to what your representative has advised & then let me know on what grounds you have closed the ticket without providing resolution and none of you jerks making an effort to call me
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Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, MaharashtraHello @JioCare r u seriously care your customer
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nikhilRC (@nikhilRC) reported from Yashodham, Maharashtra@JioCare @reliancejio I own a jio fiber conctn, last date to pay bill was 10 April, today mor I see the servics are suspendd. There can b sme issue, may b sme family emergncy tht someone was not able 2 pay the bill, wht is the logic in suspendng service in 2 days post due date
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vishnu agarwal (@agarwalvishnu) reported from Mumbai Suburban, Maharashtra@JioCare No solution to my complaint yet...
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nj (@navinjk11) reported from Mumbai, Maharashtra@JioCare @reliancejio No response yet to my requests 3rd in the day why so slow ?
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ajay (@shuks1986) reported from Yashodham, Maharashtra@JioCare @TRAI having problems in voice call Too much disturbance with jio network i just got back to jio from Airtel but same problem with the same number
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Deepak ojha (@Deepako53618528) reported from Yashodham, Maharashtra@JioFiberVoice @reliancejio @JioCare The service is good but facing issues with the internet it gets down for 4- 5 hrs from last 15 to 20 days no support has been provided The app also doesn't resolve the issue. Worst customer support and issue resolve
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Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra@airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.
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Kaushal Broachwala (@KBrochwala) reported from Mumbai Suburban, Maharashtra@JioCare, @JioChat Jio down in goregaon east since yesterday night. Kindly resolve ASAP.
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare Not able to watch IPL and Sony channels since 5 days,no service from Jiofiber, shocking state of affairs
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Nidhaye Phand (@nidhayephand) reported from Yashodham, Maharashtra@JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!
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Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra@JioCare Everytime I am given this same vague replies and no concrete resolution. Huge mistake that I ported out from Airtel to Jio for such sub standard network and more so for such pathetic service experience as no one in Jio ever listens. Such arrogance
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Mainudeen sumro (@Msumro_) reported from Mumbai, Maharashtra@JioCare I'm already in support area and using supported device with 2999 recharge
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Vin (@psychedelic604) reported from Yashodham, Maharashtra@JioCare why had the jio network suddenly become so back. Browsing on the phone has become a task.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Raj L Bhamani (@rajbhamani) reportedi had cancelled my jio fibre connection on march 2026 after multiple follow up with jio fibre since last 4months co doesn’t refund my security deposit amount jio care replied me we will help you but now they don’t feels like cheated😔 @JioCare @JioFibreCare @reliancejio
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Abdul Saboor Khan (@abdul_sk) reported@JioCare @reliancejio @jagograhakjago My JioFiber User ID: +91-2231522811. Today marks the 13th days without internet & no reply from jio. I hope someone from Jio's senior support team takes ownership of this issue and resolves it immediately.
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seelam naresh (@naresh9368) reportedHi @JioCare, this is nothing but harassment. You are closing service requests without resolving the issue, and your own customer care team says they have no details of the closed tickets. Is this how Jio handles customer complaints? My old AirFiber device (1/3)
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.,. (@me_9791) reported@reliancejio @JioCare So according you it is raining in nagpur and your service engineer cannot visit because of this?
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Ankur Gupta (@ankurg2204) reported@JioCare From inbox it turns out, Anpadh gawaars are sitting in your team who don't know what customer is complaining about. They keep replying that template response that is unrelated to my complain. 2 days and can't even schedule an Technician visit. Hey @airtelindia again! Coming back.
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HK TECH (@HKTECH_AI) reported@saaaanjjjuuu @airtelindia advertises “Unlimited 5G,” but the reality comes with hidden limits, fair-usage conditions, and hotspot restrictions. If customers are paying for unlimited data, why should usage be capped at 300GB or hotspot access be restricted? In my area, even BSNL and Vi provide better connectivity than Airtel. Poor network quality, unclear conditions, and disappointing service have left me with no choice. It’s time to switch. @reliancejio, I’m coming. Jio offers a far better network and service experience than Airtel.
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Sekhar Tanguturi (@SekharTanguturi) reported@JioCare @reliancejio are you guys serious? have seen better customer service in much smaller companies. shame at the brand value and name that these basic things can't be set right. @RIL_Updates 20 days! waiting
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बड़के भैया (@badke_bhaiya307) reported@JioCare Why are you guys not registering an official complaint and refusing to give a complaint number? This is ridiculous that I've been following up since a week and getting no help from you.
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Amir Sohel (@AmirSohel519524) reportedVery Poor Network Condition since Last 4 Months in Our Area...I have made complaint but didnt get any Solution of network condition....very poor service...now I m change my whole family sim to other company network @JioCare
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Vrajesh Kotecha (@VrajeshKotecha) reported@JioCare why my internet is still not working even after paying the bill? This is happening again n again.