1. Home
  2. Companies
  3. Reliance Jio
  4. Mumbai Suburban
Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 15 outage signals in the last 24 hours around Mumbai Suburban, including 15 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 7, 10:46 PM GMT+5:30.
  • 64% Internet (64%)
  • 16% Wi-fi (16%)
  • 9% Phone (9%)
  • 8% Total Blackout (8%)
  • 3% E-mail (3%)
  • 1% TV (1%)

The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 8: Problems at Reliance Jio

Reliance Jio is currently having issues. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, and Mumbai Suburban.

CityProblem TypeReport Time
Mumbai Phone 7 hours ago
Mumbai Total Blackout 12 hours ago
Mumbai Internet 12 hours ago
Mumbai Internet 13 hours ago
Mumbai Wi-fi 14 hours ago
Mumbai E-mail 14 hours ago

Nearby cities with recent reports

Mumbai

49 recent signals

7 hours ago
Thāne

2 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Intermittent connection loss!! I am done now take some effort to investigate open the ticket listen to what your representative has advised & then let me know on what grounds you have closed the ticket without providing resolution and none of you jerks making an effort to call me

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra

    Internet not working but green light is there on fiber box. @JioCare How many times will I get internet interruption? Will you refund the amount for downtime?

  • krish30777
    K.G.Nair (@krish30777) reported from Mumbai Suburban, Maharashtra

    @JioCare Since We are paying for 28 days why Team Jio's auto generated voice message hearing again and again... Such nasty experience with Jio. I know my recharge day... Pls stop this non sense or else I'll port to some other service. My Jio no. 8369338628

  • miteshsaraf78
    Mitesh Saraf (@miteshsaraf78) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare Hey when is #Mumbai getting #5G really sick of this useless currant network 😡

  • sonianotani
    Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio 5 days since registering entity on trueconnect and making a payment. Received invoice and email saying registered but we cannot move forward. Multiple complaint raised on email. Extremely frustrated! Urgent support needed

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Internet not working for landline number +91-22-31811638 please help

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Yashodham, Maharashtra

    @JioFiberVoice @JioCare cant access Jio fiber internet and could not run diagnostics check, please help

  • sonianotani
    Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra

    No customer care number. Emails got a few holding replies and then no replies. This is a critical service for us!! @reliancejio @JioCare

  • starchaitnya
    Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra

    Hello @JioCare r u seriously care your customer

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare Keep on working you have time till 31st Dec 2023 to call a customer who wanted to port in JIO and this is what @reliancejio calls 5G service

  • kaush31886
    Kaushal (@kaush31886) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio this is happening second time. Suddenly internet and router stop working. And the best part is JIO service person will attend my request on 15th march? Seriously ? Soo fast ? dominance is dangerous in market ..its true. @HathwayBrdband was better. 😔

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Why should I again revert when I am telling you issue isn’t fixed and I have given you ticket number which captures every details then why you keep on asking me. Please advise what has been done to fix this issue till date?

  • gunjankhatrii
    gunjan khatri (@gunjankhatrii) reported from Mahape, Maharashtra

    @reliancejio @JioCare @_MukeshAmbani I am trying to order jio fiber box from last 15 days raised ticket also but i am told no stocks ..wanted to know if I can get the fiber setop box ..as never tght this item also will have shortage

  • shriniwas07
    श्रीनिवास शर्मा (@shriniwas07) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare @ImAtulKansal We are following since 6 months for the installation of cable for Jio Fiber. No service is being received from you.

  • volneymyron
    Volney Myron (@volneymyron) reported from Yashodham, Maharashtra

    The worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @JioFanClub @reliancejio I have raised an issue and complaint number was given , without anyone visiting the complaint is closed and I’ve got an sms saying problem resolved. How on earth is it possible to check hardware from the backend pathetic service I must say

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare You can call and keep talking what I need is an solution for my problem where is that?? It doesn’t take 3 days to solve an internet problem?? I will wait until tomorrow morning 9:30, if you can resolve it, superb, if not please let me know how can I surrender the devices

  • ManishaNanavaty
    manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra

    @JioCare Pls share the number of the area division city level supervisors. This is not done. Every two days the network is down and we keep bearing with it. What quality of service is this??? @TimesNow

  • vinodpbakliwal
    vinod bakliwal (@vinodpbakliwal) reported from Yashodham, Maharashtra

    @JioCare hi i am jiofiber user i want to pause my connection as i will not be in the town for more than 2 months. Please help me

  • sandandstories
    its me PANKAJ (@sandandstories) reported from Yashodham, Maharashtra

    I always wonder why people don’t make @reliancejio there first number. It got the answer. It’s a task to get through a real person on the customer care, first they will give you gyaan on what all are included in your plan and then no option to talk to a real person @JioCare

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • advocate_amant
    Adv. Aman Thkaur (@advocate_amant) reported

    @JioCare what’s the hell u doing now u even have stopped answering the tweet even good new I have asked 100+ society residents to disconnect ur service and the process has been started

  • 96Vikash
    Kumar (@96Vikash) reported

    @JioCare @JioCare My connection is down AGAIN and your automated IVR is a dead end. No human support, no engineer assigned, just automated loops. I’m fed up with this pathetic service. I demand a callback from a senior manager immediately. Fix this. #JioFiberDown #JioCare #PatheticService

  • NippatChai
    Abhisekh Ghosh (@NippatChai) reported

    @JioCare @reliancejio You guys have made it impossible to reach customer care, after looting us

  • Rishabh11101997
    Rishabh Aggarwal (@Rishabh11101997) reported

    @JioCare @jio_fiber @NotFibre I have been facing Jio Air Fiber wifi outage in Ram Nagar Extension, Shahdara, Delhi-110032 from past 2 days. Status is unknown. I need to do my office work but I am forced to take leave because of no internet. Fix it ASAP and tell the status.

  • ZoroxDev
    Zoro (@ZoroxDev) reported

    @JioCare @reliancejio After 2 days, today technician came and solved the issue.

  • mishrastuti
    Stuti Mishra (@mishrastuti) reported

    @JioMart_Support It's been 5 days and the matter is not yet resolved, its still showing that order will be delivered by 3 july, are you going to deliver it in the past now, what nonsense app is this, give me my refund, or else I will raise this issue on consumer forum. @JioCare @JioMart_Support

  • rushishtimbadia
    Rushish (@rushishtimbadia) reported

    @JioCare jio air fiber has been without internet since last 7 days and no resolution from customer care’s end.

  • imASikarwar
    Anant sikarwar (@imASikarwar) reported

    @JioCare kindly provide service in vasai virar no network since 2 days

  • desiindiann
    Amit (@desiindiann) reported

    @JioCare Complain raised to 3rd July, until now no response. Airtel sorted the issue within 4-5 hrs. Can we request for the refund if 1 year amount is paid in advance bas on poor service ?

  • RajeshNarula99
    Rajesh Narula (@RajeshNarula99) reported

    @JioCare JIO is the WORST service provider of this country. My issue still remains unresolved even after so many days