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Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

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Full Outage Map
  • Reliance Jio generated 5 outage signals in the last 24 hours around Mumbai Suburban, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 16, 10:21 PM GMT+5:30.
  • 61% Internet (61%)
  • 20% Wi-fi (20%)
  • 15% Total Blackout (15%)
  • 2% Phone (2%)
  • 1% E-mail (1%)
  • 1% TV (1%)

The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, Airoli, and Thāne.

CityProblem TypeReport Time
Mumbai Internet 8 hours ago
Mumbai Internet 9 hours ago
Mumbai Internet 15 hours ago
Mumbai Internet 17 hours ago
Mumbai Internet 20 hours ago
Mumbai Suburban Internet 1 day ago

Nearby cities with recent reports

Mumbai

16 recent signals

8 hours ago

Community Discussion

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Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • surensadwelkar
    Surendra Sadwelkar (@surensadwelkar) reported from Mumbai Suburban, Maharashtra

    @JioCare i have complained 2 times so far that I cannot make or receive calls sometimes, i am not able to call any emergency numbers like 100. So far my issue remains unresolved. If Jio is not able to resolve my issue i will have to port out.

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra

    Internet not working but green light is there on fiber box. @JioCare How many times will I get internet interruption? Will you refund the amount for downtime?

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare You can call and keep talking what I need is an solution for my problem where is that?? It doesn’t take 3 days to solve an internet problem?? I will wait until tomorrow morning 9:30, if you can resolve it, superb, if not please let me know how can I surrender the devices

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra

    @JioCare Not able to connect with anyone for activation of my Jio fiber set top box and buying a wifi extender,, kindly help,sick of the service

  • navinjk11
    nj (@navinjk11) reported from Mumbai, Maharashtra

    @JioCare @reliancejio No response yet to my requests 3rd in the day why so slow ?

  • PRANOY_CHAUAAN
    PRANOY CHAUAAN (@PRANOY_CHAUAAN) reported from Mumbai Suburban, Maharashtra

    @SardarSomdeep @JioCare @Airtel_Presence God Knows now what and when would jio commercially start 5G for everyone - my phone model on the other hand supports more bands then required like Millimetre Wave , which would never connect coz they use MM WAVE to interlink towers

  • modynishant
    Nishant Mody (@modynishant) reported from Mumbai Suburban, Maharashtra

    Dear @reliancejio we just bought a new jio sim and it’s showing enter network unlock code. We only have 3 attempts left. Kindly guide.

  • ManishaNanavaty
    manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra

    @JioCare And once again the wifi has been down since last evening 9pm and not working yet after 12 hrs. Pls escalate this complaint. I don't want ur standard reply.

  • volneymyron
    Volney Myron (@volneymyron) reported from Yashodham, Maharashtra

    The worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,

  • sonianotani
    Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra

    No customer care number. Emails got a few holding replies and then no replies. This is a critical service for us!! @reliancejio @JioCare

  • yogesh_tadge
    Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, Maharashtra

    @JioCare need to connect to customer care

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare Not able to watch IPL and Sony channels since 5 days,no service from Jiofiber, shocking state of affairs

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare Inspite if registering a new complaint this afternoon at 12:30 I was been told that an engineer would visit by 3pm and it’s already 5pm but nobody here and also no communication, is this truly a 5G experience which you’ll claim??? Poor customer service

  • sandandstories
    its me PANKAJ (@sandandstories) reported from Yashodham, Maharashtra

    I always wonder why people don’t make @reliancejio there first number. It got the answer. It’s a task to get through a real person on the customer care, first they will give you gyaan on what all are included in your plan and then no option to talk to a real person @JioCare

  • sheldondsouza38
    Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra

    @airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.

  • SmileAwayyy
    Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra

    @reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Jio Fiber internet Not working since 1st February 2023 time: 7pm, but no response received about restoring of the connection. #jiofiber #Jiodown

  • agarwalvishnu
    vishnu agarwal (@agarwalvishnu) reported from Mumbai Suburban, Maharashtra

    @JioCare No solution to my complaint yet...

  • HarshJaiwant
    Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, Maharashtra

    How should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Sonalidala15136
    Sonali dalal (@Sonalidala15136) reported

    @cooladorable I think you should consider opting @reliancejio AirFiber, where you will get everything you are looking for with DTH. I had used DTH earlier, but due to poor support and service, I switched to JioAirFiber, and it has been working very well for me.

  • mohitrao49
    mohit rao (@mohitrao49) reported

    @JioCare @reliancejio Installed Jio AirFiber 100 Mbps plan 5 days ago, but getting only ~15 Mbps speed. Already raised 5 complaints and still no resolution. Extremely poor service experience. Please escalate and resolve permanently. say no to jio

  • Birajanand_YB
    Birajanand Pradhan (@Birajanand_YB) reported

    @JioCare 6678318053 PlZ resolve this issue as soon as possible

  • Anandubey87
    Anand Dubey (@Anandubey87) reported

    @JioCare I don't understand, why a simple task is taking too much time. You just need to activate a plan and you are calling this an "issue".

  • iamvjvarun
    Varun | Tech Truth (@iamvjvarun) reported

    @JioCare As a customer, I do not consent to sharing unnecessary personal information beyond what is reasonably required for verification. I request Jio to address the concern based on the already available account details and investigate why third-party/family contact numbers .

  • gautam96sharma
    gautam sharma (@gautam96sharma) reported

    After 13 years, I’m ending my relationship with @AirtelIndia — not over price, but over service. A company’s idea of “relationship” shows in how it treats customers. Time to move forward. Hello @reliancejio.

  • Achal3375
    Achal Goyal (@Achal3375) reported

    @JioCare I never received any calls harshit. Please stop lying to yourself and do your job properly. I request Jio to call me and also check with Harshit upon this false statement. @JioCare

  • NitinMa54188395
    Nitin Mahajan (@NitinMa54188395) reported

    @JioCare @JioCare @reliancejio , issue still not resolved. But request again marked as closed

  • KumarJohn89
    John kumar (@KumarJohn89) reported

    @reliancejio @RCBTweets Dont buy #JioFiber, I paid on April 25th and they didn't install till now raised refund request on May 6th after waiting for 11 days and even today till 16th May they have not refunded and just copy paste the same terms like soon, asap, earliest. Very poor service &not reliable

  • gaurang_ganatra
    Gaurang Ganatra (@gaurang_ganatra) reported

    @JioCare @JioCare Complaint raised on 13 May and still no engineer has even been assigned. Red LOS light is blinking and internet is completely down. Repeated rescheduling is happening without any actual action. Request immediate field escalation and technician visit today. SR000035SG9Z