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Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 3 outage signals in the last 24 hours around Mumbai Suburban, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • The most recent signal from this area was received Aug 3, 9:49 PM GMT+5:30.
  • 61% Internet (61%)
  • 12% Phone (12%)
  • 11% Total Blackout (11%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 1% TV (1%)

The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 4: Problems at Reliance Jio

Reliance Jio is having issues since 12:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Mumbai Internet 21 hours ago
Mumbai Internet 23 hours ago
Mumbai Wi-fi 23 hours ago
Mumbai Internet 1 day ago
Mumbai Internet 2 days ago
Mumbai Internet 3 days ago

Nearby cities with recent reports

Mumbai

14 recent signals

21 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare The day from i port the call.. there is really have some issue. why we are telling you because we are suffering inspite of high charge amount you are not providing single rupee network.. just fed up your service which is not available check my history how many times it's get miss

  • starchaitnya
    Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra

    @JioCare I want to port my no to onther service provider. Your complaints number 198 not working. Your customer support worst on Twitter too.

  • shuks1986
    ajay (@shuks1986) reported from Yashodham, Maharashtra

    @JioCare @TRAI having problems in voice call Too much disturbance with jio network i just got back to jio from Airtel but same problem with the same number

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra

    @JioCare jio 5g welcome offer not applied Service not good Because prepaid number 5g available But postpaid is 5g not available 😡😡😡😡😡😡😡😡

  • devarshibarot28
    Devarshi Barot (@devarshibarot28) reported from Mumbai Suburban, Maharashtra

    @JioCare I had activated and was using Jio 5G welcome offer. My plan was about to expire and I'd recharged with new one before it gets expired. After the shift to new plan my welcome offer is no longer there. Kindly help.

  • navinjk11
    nj (@navinjk11) reported from Mumbai, Maharashtra

    @JioCare @reliancejio No response yet to my requests 3rd in the day why so slow ?

  • mathewmantony
    मॅथ्यू अँटनी|Mathew Antony|മാത്യു ആന്റണി (@mathewmantony) reported from Mumbai Suburban, Maharashtra

    It's been 2 days @reliancejio internet services is down in Bandra.Apart from the consistency in giving SMS updates that service is not restored,there is no uptime. Will they also give billing reduction to all the subscribers.All are saying that no human interface at all.

  • nidhayephand
    Nidhaye Phand (@nidhayephand) reported from Yashodham, Maharashtra

    @JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!

  • miteshsaraf78
    Mitesh Saraf (@miteshsaraf78) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare Hey when is #Mumbai getting #5G really sick of this useless currant network 😡

  • ricaopowel214
    radhe radhe (@ricaopowel214) reported from Andheri, Maharashtra

    @JioCare why there is no network in Andheri East. Near mogra station. Since morning, there is issue in the network. Pathetic network.

  • psychedelic604
    Vin (@psychedelic604) reported from Mumbai Suburban, Maharashtra

    @JioCare need help with jio fiber connection. SSID is not showing up and calling your customer care is no help either. Kindly help

  • Msumro_
    Mainudeen sumro (@Msumro_) reported from Mumbai, Maharashtra

    @JioCare I'm already in support area and using supported device with 2999 recharge

  • snair700
    Sethu Nair (@snair700) reported from Mumbai Suburban, Maharashtra

    @JioCare What a ****** network. When your recharge expires all network go slow specially the data network.

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra

    @reliancejio jio fiber isn’t working properly in Kopar Khairne. Please fix asap

  • sonianotani
    Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra

    No customer care number. Emails got a few holding replies and then no replies. This is a critical service for us!! @reliancejio @JioCare

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare now it's finish.. let's disconnect!! Network is the soul of Mobile device now a days i am carrying body without soul... poor network, poor service 😔 unsatisfied!!

  • JagtianiShekhar
    CJ (@JagtianiShekhar) reported from Yashodham, Maharashtra

    @reliancejio @JioCare WIFi issue since yesterday and completely down since yesterday night. Please resolve immediately, thanks.

  • dhi_ashu
    Ramdoot Ashu (@dhi_ashu) reported from Yashodham, Maharashtra

    Hey @JioCare I am facing internet related issue from a couple of days contact the customer care but not got any response pls solve the issue @reliancejio

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @JioCare @reliancejio your Sigma quality will never come.. such a degrade service daily i am facing despite several complaints you are just operating ur AI and phone technology i think u don't have enough tower and service engineer please close my service it's done now

  • RaashulTandon
    RAASHUL TANDON (@RaashulTandon) reported from Mumbai Suburban, Maharashtra

    @airtelindia inspite of activating DND I'm getting zillion calls a day! Network issues haven't been resolved for the past 1 year. Is this a sublime message to port to @reliancejio ?!

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • abhishek49345
    Abhishek Bansal (@abhishek49345) reported

    Want to convert my Jio number from Postpaid to Prepaid. Is there any way to do it online, or is visiting a Jio Store the only option? The stores here are almost always overcrowded—perhaps because many users are facing network-related issues. All dues have been cleared. The number I want to convert was part of a family add-on plan, and any remaining dues on the primary account will also be cleared. Looking for a simple and hassle-free migration process. @JioCare @reliancejio @TRAI

  • SagarPoojara
    Sagar Poojara (@SagarPoojara) reported

    Pathetic service by @JioCare @RelianceJio! 3 days passed since complaint (1st Aug) & status is stuck "On hold" with ZERO response. 😡 📌 Request ID: SR00003CX3NT 📌 Issue: NO HEART BEAT Fix this ASAP! #JioCare #JioAirFiber #BadService

  • aryanankit_raj
    Aryan Raj (@aryanankit_raj) reported

    @JioCare @JioCare You reopened the service request and the engineer will again just call me and mark the request as resolved just like what happened today. There should be repercussions for behavior like this, the engineer is disconnecting my calls whenever it connects showing intention.

  • ARSaiyad
    Er AR Saiyad 🇮🇳 (@ARSaiyad) reported

    @JioCare @reliancejio Our JioFiber in Ahmedabad has been down for over 1 month. Multiple complaints and service requests have been raised, but every time we're promised a technician visit and no one comes. We've paid for the service but received nothing. Resolve this immediately.

  • shail_agarwal_
    Shailesh Agarwal (@shail_agarwal_) reported

    @JioCare The issue was resolved but I was charged for the wire. If Jio will charge for these low quality replacements every time then it will not make any sense to continue with Jio. Also these issues occur frequently.

  • suhiti
    Suhiti Sheth (@suhiti) reported

    Should have chosen @airtelindia over @JioCare I regret choosing Jio as my internet service provider. It is ridiculous how I am struggling to connect with a human since a month.

  • pola33322
    pavan pola (@pola33322) reported

    @JioCare Customer should be paid in advance for service but refund is not issued even after 45 days I waited all these days without complaining

  • dhawalvasavada
    Dhawal Vasavada (@dhawalvasavada) reported

    Respond to our issues urgently - why this ignorance towards simple rectifiable issues in ahmedabad @JioCare

  • iamrthakur
    Rahul Thakur (@iamrthakur) reported

    @JioCare I've already paid an extra ₹2,200 on top of my existing plan, yet I'm left without service and without any support. Is this how customers are treated? This feels like a scam. Worst customer service experience I've ever had. #JioFiber #CustomerService

  • umvibh
    UB (@umvibh) reported

    @JioCare @reliancegroup @JioCare at its best. Making a mockery out of the customer.