1. Home
  2. Companies
  3. Reliance Jio
  4. Mumbai Suburban
Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 8 outage signals in the last 24 hours around Mumbai Suburban, including 8 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jun 17, 4:53 PM GMT+5:30.
  • 66% Internet (66%)
  • 17% Wi-fi (17%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 2% E-mail (2%)
  • 1% TV (1%)

The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 17: Problems at Reliance Jio

Reliance Jio is having issues since 11:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Mumbai Internet 11 minutes ago
Mumbai Internet 3 hours ago
Mumbai Internet 10 hours ago
Mumbai Internet 10 hours ago
Mumbai Internet 16 hours ago
Mumbai Total Blackout 18 hours ago

Nearby cities with recent reports

Mumbai

46 recent signals

11 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare Not able to watch IPL and Sony channels since 5 days,no service from Jiofiber, shocking state of affairs

  • theonlyashwini
    Ashwini Pawar (@theonlyashwini) reported from Yashodham, Maharashtra

    Why struggle to discontinue a number which is not in use ??? @reliancejio @JioCare tired of calling customer service, chatting from the app, visiting gallery!

  • KBrochwala
    Kaushal Broachwala (@KBrochwala) reported from Mumbai Suburban, Maharashtra

    @JioCare, @JioChat Jio down in goregaon east since yesterday night. Kindly resolve ASAP.

  • sarfrazansarii
    SARFRAZ ANSARI (@sarfrazansarii) reported from Mumbai Suburban, Maharashtra

    Hii @JioCare My Phone Is 5G My Jio Sim Is 5g But it not showing 5g Please Help me

  • Deepako53618528
    Deepak ojha (@Deepako53618528) reported from Yashodham, Maharashtra

    @JioFiberVoice @reliancejio @JioCare The service is good but facing issues with the internet it gets down for 4- 5 hrs from last 15 to 20 days no support has been provided The app also doesn't resolve the issue. Worst customer support and issue resolve

  • praveenkushwaha
    Praveen Kushwaha (@praveenkushwaha) reported from Yashodham, Maharashtra

    @JioCare Pathetic service from Jio fibre. Everyday internet down fpr 5-6 hours in Kandivali West area.

  • Alwaysanil_
    Anil (@Alwaysanil_) reported from Mumbai Suburban, Maharashtra

    My earlier request for engineer was for 5-6 pm slot 4 feb Since due to Some issue from jio application they didn't consider that SR, Please take a note of new SRN SR00001HEDMK I am having my lecture at 7 pm @_MukeshAmbani @JioCare @reliancejio

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare You can call and keep talking what I need is an solution for my problem where is that?? It doesn’t take 3 days to solve an internet problem?? I will wait until tomorrow morning 9:30, if you can resolve it, superb, if not please let me know how can I surrender the devices

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare the port was the biggest mistake i have ever had... Despite being the highest charging amount of recharge i am not getting single one rupees service.... Delay in message.. and many of belonging voice i have been missed to due to your pathetic service

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @cankkasera @JioCare @reliancejio Hi I have face call and network both issue... I have just recently port the network candle is only ,1 available. Despite following up no improvement... जियो मैने क्यों लियो... Abhi Aisa lag raha he

  • chanchani_
    Anil J. Chanchani (@chanchani_) reported from Mumbai Suburban, Maharashtra

    @JioCare Why Company is holding a Customer's Rs 10000/ deposit lying without any interest

  • modynishant
    Nishant Mody (@modynishant) reported from Mumbai Suburban, Maharashtra

    Dear @reliancejio we just bought a new jio sim and it’s showing enter network unlock code. We only have 3 attempts left. Kindly guide.

  • krish30777
    K.G.Nair (@krish30777) reported from Mumbai Suburban, Maharashtra

    @JioCare Since We are paying for 28 days why Team Jio's auto generated voice message hearing again and again... Such nasty experience with Jio. I know my recharge day... Pls stop this non sense or else I'll port to some other service. My Jio no. 8369338628

  • TheVinodNair
    Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra

    @JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Why should I again revert when I am telling you issue isn’t fixed and I have given you ticket number which captures every details then why you keep on asking me. Please advise what has been done to fix this issue till date?

  • CoronaRadiata2
    Corona Radiata (@CoronaRadiata2) reported from Mumbai, Maharashtra

    I don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Internet not working for landline number +91-22-31811638 please help

  • Pathak67k
    Tripurari Pathak (@Pathak67k) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare your network gone crazy....i received at least 16 calls from different state including 2 calls from J&k. Everyone is saying that I called them but how ?? I am in a meeting with peoples and my mobile is on table, no one using the how can I make call ??

  • SuhitJain3
    Suhit Jain (@SuhitJain3) reported from Mumbai Suburban, Maharashtra

    Worst network jio is having now a days totally 0 % network they providing 4-5 times i had called to customer care but they didn't solve my problem lazy *** @JioCare @reliancejio

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Dhruw_CD
    Dhruw (@Dhruw_CD) reported

    It's been five months I am still waiting for the balance voucher of very reputed Jio AirFiber. My Service Request (SR) is SR0000351TJP. I approached every contact available in the name of customer care, but no solution yet. Feeling Hopeless now. @JioCare @jagograhakjago @cpgrams

  • AshishDash31
    Ashish Dash (@AshishDash31) reported

    @JioCare @deepakd96038438 @JioCare My JioFiber Wi-Fi connection has been down since yesterday afternoon. The router is continuously blinking red, and I have no internet access. Kindly look into the issue and provide assistance ASAP. Please help resolve this at the earliest. Till now no response

  • iamofficial_ss
    shreyysays (@iamofficial_ss) reported

    First time experiencing a major issue with @reliancejio and the support is shocking. Ditched Tata Sky for #JioFiber, and now my TV & internet are dead for 48 hours. My WFH is completely halted and my office job is at risk! (1/2) @TRAI @JioCare #jiofiber

  • anshumalakar
    ANSHU MALAKAR (@anshumalakar) reported

    @airtelindia @reliancejio Tower No. 15 QNo. 202 GPRA, Central Government Quarters Kasturba Nagar , I get only a single bar of signal for both companies' networks here,I am a postpaid user for both, yet the network is so poor ..?

  • DrDJTrivedi
    DR.D J TRIVEDI (@DrDJTrivedi) reported

    @JioCare NO one visited and last rescheduled by jio,no tracking no call back no resolution 👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎

  • buddhajyoti1
    Buddha Chattopadhyay (@buddhajyoti1) reported

    @JioCare Still now I have not received any update. Whenever I am calling Jio care, I get standard updates like your issue will be solved by 12 pm next day. Next day also I get same answer. @_MukeshAmbani sir, we are not getting good customer support from Jio

  • udupii
    'Pun'dith (@udupii) reported

    @JioCare have tweeted multiple times for router not starting issue . #jio #jiosucks None of your bots or support staff respond. You take this for granted and test my patience. I wish i could send you the same loopy harassment you have designed in the name of automated calls

  • Mahenda05244850
    Mahendar Kumar (@Mahenda05244850) reported

    @JioCare My AirFiber was suspended before 28 May. I paid ₹509.22 to restore service, but I have been charged full rental of ₹912.03. Please review and explain the bill.

  • Rajeshb22518811
    Rajeshbabu (@Rajeshb22518811) reported

    @JioCare Two days back resolved my internet connectivity problem today again not coming internet. What is the problem of you guys. Why are not providing proper service to customers it’s reducules feeling very bad very very worst service

  • abhayjeetsehdev
    ΛBHΛY ♤ (@abhayjeetsehdev) reported

    @reliancejio, Buy any network’s internet, but avoid Jio Broadband’s AirFiber service. Facing connectivity issues for the past 24 hours with zero response, no engineer has shown up to resolve it @JioCare - are you guys listening or sleeping?? #JioAirFiber