1. Home
  2. Companies
  3. Reliance Jio
  4. Mumbai Suburban
Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 4 outage signals in the last 24 hours around Mumbai Suburban, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Apr 9, 10:54 PM GMT+5:30.
  • 56% Internet (56%)
  • 22% Wi-fi (22%)
  • 12% Phone (12%)
  • 5% Total Blackout (5%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 9: Problems at Reliance Jio

Reliance Jio is having issues since 10:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, and Thāne.

CityProblem TypeReport Time
Mumbai Phone 6 hours ago
Mumbai Internet 12 hours ago
Mumbai Phone 16 hours ago
Mumbai Internet 19 hours ago
Mumbai Phone 1 day ago
Mumbai Internet 1 day ago

Nearby cities with recent reports

Mumbai

22 recent signals

6 hours ago
Thāne

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • Alwaysanil_
    Anil (@Alwaysanil_) reported from Mumbai Suburban, Maharashtra

    My earlier request for engineer was for 5-6 pm slot 4 feb Since due to Some issue from jio application they didn't consider that SR, Please take a note of new SRN SR00001HEDMK I am having my lecture at 7 pm @_MukeshAmbani @JioCare @reliancejio

  • SujeetY9213
    Sujeet Yadav (@SujeetY9213) reported from Yashodham, Maharashtra

    @JioCare jio mobile network not getting from 2dys...

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @JioCare @reliancejio your Sigma quality will never come.. such a degrade service daily i am facing despite several complaints you are just operating ur AI and phone technology i think u don't have enough tower and service engineer please close my service it's done now

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Intermittent connection loss!! I am done now take some effort to investigate open the ticket listen to what your representative has advised & then let me know on what grounds you have closed the ticket without providing resolution and none of you jerks making an effort to call me

  • shriniwas07
    श्रीनिवास शर्मा (@shriniwas07) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare @ImAtulKansal We are following since 6 months for the installation of cable for Jio Fiber. No service is being received from you.

  • praveenkushwaha
    Praveen Kushwaha (@praveenkushwaha) reported from Yashodham, Maharashtra

    @JioCare Pathetic service from Jio fibre. Everyday internet down fpr 5-6 hours in Kandivali West area.

  • nlgogri
    NLG (@nlgogri) reported from Yashodham, Maharashtra

    @JioCinema app is not smooth at all. While watching highlights if you press back 10 second button then video freezes and commentary runs. Very pathetic experience @BCCI of watching ipl this year. Hope you address this issue at earliest @reliancejio

  • chanchani_
    Anil J. Chanchani (@chanchani_) reported from Mumbai Suburban, Maharashtra

    @JioCare Why Company is holding a Customer's Rs 10000/ deposit lying without any interest

  • UD_SHAH79
    UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra

    @JioCare @reliancejio #jiofiber #worstinternet service provider net down past 12 hours in our area and yet cannot resolve the issue

  • shreyplaysYT
    LFO Shrey Plays (@shreyplaysYT) reported from Mumbai Suburban, Maharashtra

    What is it with @reliancejio @PlayApex ping problems. Every alternate game the ping is at above 200ms. So annoying nd irritating.

  • mehak_kala
    Mehak Kala (@mehak_kala) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio @JioFiberChennai When v need the connection then why it takes only half a day. Horrible sales team especially Hemant Singh frm Thane branch +919321003391 Need dis sorted asap

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare the port was the biggest mistake i have ever had... Despite being the highest charging amount of recharge i am not getting single one rupees service.... Delay in message.. and many of belonging voice i have been missed to due to your pathetic service

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @reliancejio @JioCare it's frustrating time, taking twice the recharge but not given one single improvement in the jio... Everyday we are facing issue! I am not expecting such delay in service from Jio.. the more we raise whistle blow the more you are ignoring us big shame...

  • Msumro_
    Mainudeen sumro (@Msumro_) reported from Mumbai, Maharashtra

    @JioCare I'm already in support area and using supported device with 2999 recharge

  • yogesh_tadge
    Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, Maharashtra

    @JioCare need to connect to customer care

  • vinodpbakliwal
    vinod bakliwal (@vinodpbakliwal) reported from Yashodham, Maharashtra

    @JioCare hi i am jiofiber user i want to pause my connection as i will not be in the town for more than 2 months. Please help me

  • KBrochwala
    Kaushal Broachwala (@KBrochwala) reported from Mumbai Suburban, Maharashtra

    @JioCare, @JioChat Jio down in goregaon east since yesterday night. Kindly resolve ASAP.

  • kuldeepvyaas
    Kuldeep Vyas (@kuldeepvyaas) reported from Yashodham, Maharashtra

    5G NETWORK 0% HERE. ,MUMBAI-400101 19.201716,72.865914 Please solve problem .@reliancejio @JioCare @jio

  • CelestinPillai
    Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra

    @JioCare Why am I not getting 5G even though it is available at my location? Other users are able to enjoy Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.

  • surensadwelkar
    Surendra Sadwelkar (@surensadwelkar) reported from Mumbai Suburban, Maharashtra

    @JioCare i have complained 2 times so far that I cannot make or receive calls sometimes, i am not able to call any emergency numbers like 100. So far my issue remains unresolved. If Jio is not able to resolve my issue i will have to port out.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Vj2905V
    Rahul (@Vj2905V) reported

    @Airtel_Presence No action till now and ur working on my issue .I think I need to forward my issue to @reliancejio coz u failed to address a issue

  • faizankhanstmt
    faizan khan (@faizankhanstmt) reported

    @JioCare @JioCare Complaint booking option is not available for me in app or call. Please register a complaint from your end and share the service request number immediately.

  • SunnyGo05783366
    Sunny Goswami (@SunnyGo05783366) reported

    @JioCare @AAcharjee59660 I m frustrating with jio service because 3 to 4 times in a month jio fiber is not working due to wire work due to technical issue due etc etc please go to airtel there service and customer care is better than jio service

  • Neerajl30
    Neeraj (@Neerajl30) reported

    @JioCare You stupid people !! Can’t you read !! No delivery agent detail were ever received ! Your fraud company doesn’t believe in making delivery and the port request is already expired . Just cancel the order and process the refund !! Enough of this fraud !!

  • gnXHUN6jiG28840
    ᴍᴏᴏʀᴛʜɪ ᴅ (@gnXHUN6jiG28840) reported

    @JioCare Issue ignored again. Advance balance available, still suspended. Unused balance not credited on time. Later adjusted & forfeited. Refund still not given.

  • the_utkarsh_05
    Utkarsh Tiwari 😎 (@the_utkarsh_05) reported

    @JioCare Same copy-paste reply every time, but no real solution on ground 🤡 Already shared details multiple times via calls & complaints. Still facing poor/no internet in Mahoba. Irony is—I’m struggling to even tweet this due to your network. That itself shows the reality of your service

  • Amankumar296497
    Aman kumar (@Amankumar296497) reported

    @JioCare Over 1 month & still no refund despite “few business days” promise. Misleading customers? @TRAI @DoT_India Please take note. Process immediately or I’ll file a consumer complaint. #JioFiber #RefundDelay

  • BrajMrinal
    Mrinal 🇮🇳 (@BrajMrinal) reported

    @JioCare @reliancejio had ordered a new Sim on 31st March. Order number- NO00015CMS9R. And despite multiple follow ups on Jio care, all I am getting is assurances. When I ask for a Escalation request number my chats are getting disconnected. Is this the service you provide?

  • Sir64609Siraj
    rx_100 (@Sir64609Siraj) reported

    @JioCare @JioCare refund my money and cancel the connection, i will buy a new one. Everyday call , twitting . No response from jio . It's a torturing the customer, to buy a new instead of old .

  • mukul2X
    Mukul (@mukul2X) reported

    @JioCare Facing the same issue till now 🤬