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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Mumbai Suburban, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Aug 15, 3:34 PM GMT+5:30.
  • 65% Internet (65%)
  • 13% Wi-fi (13%)
  • 9% Phone (9%)
  • 8% Total Blackout (8%)
  • 6% E-mail (6%)

The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 16: Problems at Reliance Jio

Reliance Jio is having issues since 06:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Mumbai Internet 21 hours ago
Mumbai Internet 21 hours ago
Mumbai Internet 2 days ago
Mumbai Internet 2 days ago
Mumbai Wi-fi 2 days ago
Mumbai Internet 2 days ago

Nearby cities with recent reports

Mumbai

17 recent signals

21 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • vrochlani
    Vishal H Rochlani (@vrochlani) reported from Yashodham, Maharashtra

    @JioCare Its surprising to note that we can't have access to older invoice.Which company is doing that only yours? Was not able to access the Invoice of Sept'22. Kindly be customer friendly in your support. Does your acc also deletes it after 180 days, then y not access to clients.

  • WhistleBlower_H
    Whistleblower-सिटी बजाओ📢 (@WhistleBlower_H) reported from Yashodham, Maharashtra

    Jio 5g Service Net...Hahahaha. It seems to run at a speed of 2G. 5G Internet service is still not available in cities like Mumbai Metropolitan. Ambani company is fooling all Indians. @reliancejio @JioCare @TRAI

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra

    @reliancejio jio fiber isn’t working properly in Kopar Khairne. Please fix asap

  • CelestinPillai
    Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra

    @JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.

  • ashishhattangdi
    Dr. Ashish S. Hattangdi (Ph.D) (@ashishhattangdi) reported from Yashodham, Maharashtra

    @JioCare i wanted to Port our family numbers from prepaid to postpaid family plan. No response from website etc. Pls help

  • UD_SHAH79
    UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra

    @JioCare @reliancejio #jiofiber #worstinternet service provider net down past 12 hours in our area and yet cannot resolve the issue

  • UD_SHAH79
    UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra

    @JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks

  • kaush31886
    Kaushal (@kaush31886) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio this is happening second time. Suddenly internet and router stop working. And the best part is JIO service person will attend my request on 15th march? Seriously ? Soo fast ? dominance is dangerous in market ..its true. @HathwayBrdband was better. 😔

  • starchaitnya
    Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra

    Hello @JioCare r u seriously care your customer

  • shah7543
    shah (@shah7543) reported from Mumbai Suburban, Maharashtra

    @reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet

  • BiswasNirmalya
    Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra

    @JioCare is there some issue with vowifi in jiofiber? Please clarify! Or is it related to jio sim?

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Why should I again revert when I am telling you issue isn’t fixed and I have given you ticket number which captures every details then why you keep on asking me. Please advise what has been done to fix this issue till date?

  • impankajengg
    I am Pankaj (@impankajengg) reported from Mumbai Suburban, Maharashtra

    @JioCare I am unable to see Twitter feeds, unable to make whatsapp voice and video calls with jio data from my new phone (1+10T). What's the solution?

  • nikhilRC
    nikhilRC (@nikhilRC) reported from Yashodham, Maharashtra

    @JioCare @reliancejio I own a jio fiber conctn, last date to pay bill was 10 April, today mor I see the servics are suspendd. There can b sme issue, may b sme family emergncy tht someone was not able 2 pay the bill, wht is the logic in suspendng service in 2 days post due date

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @JioCare @reliancejio your Sigma quality will never come.. such a degrade service daily i am facing despite several complaints you are just operating ur AI and phone technology i think u don't have enough tower and service engineer please close my service it's done now

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare No one has called me no technician has visited and issue is resolved wow you guys are amazing all companies should learn this skill from you without calling/visiting customer and addressing their concerns to resolve issues!

  • agarwalvishnu
    vishnu agarwal (@agarwalvishnu) reported from Mumbai Suburban, Maharashtra

    @JioCare No solution to my complaint yet...

  • shuks1986
    ajay (@shuks1986) reported from Yashodham, Maharashtra

    @JioCare @TRAI having problems in voice call Too much disturbance with jio network i just got back to jio from Airtel but same problem with the same number

  • sarfrazansarii
    SARFRAZ ANSARI (@sarfrazansarii) reported from Mumbai Suburban, Maharashtra

    Hii @JioCare My Phone Is 5G My Jio Sim Is 5g But it not showing 5g Please Help me

  • AnimeshK11
    Animesh Sunita Dada (@AnimeshK11) reported from Ghātkopar, Maharashtra

    @JioCare Mumbai 400086 Ghatkopar Nityanand Nagar Full areas Bad Jio network 😡😡😡 fully harassment.... Shame on you jio @reliancejio

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • iamshardulkumar
    Shardul Kumar Singh (@iamshardulkumar) reported

    @JioCare I haven’t got any appointment date or time until now, and no one has called. Just after my tweet, 2 service requests were raised, but none appear in the app when I track them. Don’t #scam customers. I don’t want your pathetic services; kindly refund my money in full.

  • faysalfarazkhan
    FAYSAL FARAAZ KHAN (@faysalfarazkhan) reported

    @JioCare 2/2 and that you will try to improve it in the future. How is this a resolved complaint? I’m extremely frustrated after dealing with this for almost a week. Please stop giving generic responses and provide an actual solution and a clear timeline for resolution.

  • IsrgRajan
    Isrg Rajan (@IsrgRajan) reported

    Dead network signal (> -120 dBm) on my COCP corporate line since 2022. Data frozen at MBs. Fix this infrastructure failure within 15 days @reliancejio @JioCare or I will seek judicial intervention. #JioDigitalAzaadi

  • DCrazyGal
    Aditi (@DCrazyGal) reported

    @JioCare All details have been shared on Aug 12 and still no updates. Services should not have to wait to be put up on a public forum to provide necessary deliverables. The lack of no real human customer support is staggering and a dead end.

  • franklin_isac
    franklin Isac (@franklin_isac) reported

    @reliancejio Jio is one number fraud. He cheating and scamming. Don’t trust this jio sim and recharge officers.and Biggest scam is jio customer care @JioCare #jio

  • MrKkm3
    Mr Kkm (@MrKkm3) reported

    The indoor internet speed on both Jio 4G and 5G has become extremely poor again. There was some improvement in between, but now the issue has returned. I was watching a match on JioHotstar today, and the stream was buffering after almost every 3–4 *****. @JioCare @reliancejio

  • suneelkumarnbj
    Sunil (@suneelkumarnbj) reported

    @JioCare In my village, since tomorrow morning at 8 AM, Jio internet and calls are not working for anyone on their Jio mobile phones. When will this issue be resolved? No one is telling us anything, and the problem hasn't been fixed yet. All Jio users are facing difficulties.

  • sami0076
    saravanan krishnan (@sami0076) reported

    @JioCare I am not seeing the same update , it's showing that there I technical issue and my case is on hold for the 8th day

  • rags_ankit
    Anki (@rags_ankit) reported

    @JioCare @reliancejio My JioFiber connection is constantly disconnecting. Despite raising multiple complaints and having an engineer visit my location, the issue remains unresolved. This ongoing disruption is unacceptable and customer service is the worst. Please assist.

  • shah_kunal13
    Kunal Shah (@shah_kunal13) reported

    @saaaanjjjuuu Airtel is far better than Jio network. @JioCare