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Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 7 outage signals in the last 24 hours around Mumbai Suburban, including 7 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 5, 11:10 PM GMT+5:30.
  • 66% Internet (66%)
  • 16% Wi-fi (16%)
  • 8% Total Blackout (8%)
  • 7% Phone (7%)
  • 2% E-mail (2%)
  • 1% TV (1%)

The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 5: Problems at Reliance Jio

Reliance Jio is having issues since 11:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, and Mumbai Suburban.

CityProblem TypeReport Time
Mumbai Internet 6 hours ago
Mumbai Total Blackout 8 hours ago
Mumbai Internet 13 hours ago
Mumbai Wi-fi 16 hours ago
Mumbai Wi-fi 16 hours ago
Thāne Internet 16 hours ago

Nearby cities with recent reports

Mumbai

21 recent signals

6 hours ago
Thāne

2 recent signals

16 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • mathewmantony
    मॅथ्यू अँटनी|Mathew Antony|മാത്യു ആന്റണി (@mathewmantony) reported from Mumbai Suburban, Maharashtra

    It's been 2 days @reliancejio internet services is down in Bandra.Apart from the consistency in giving SMS updates that service is not restored,there is no uptime. Will they also give billing reduction to all the subscribers.All are saying that no human interface at all.

  • WhistleBlower_H
    Whistleblower-सिटी बजाओ📢 (@WhistleBlower_H) reported from Yashodham, Maharashtra

    Jio 5g Service Net...Hahahaha. It seems to run at a speed of 2G. 5G Internet service is still not available in cities like Mumbai Metropolitan. Ambani company is fooling all Indians. @reliancejio @JioCare @TRAI

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Yashodham, Maharashtra

    @JioFiberVoice @JioCare cant access Jio fiber internet and could not run diagnostics check, please help

  • miteshsaraf78
    Mitesh Saraf (@miteshsaraf78) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare Hey when is #Mumbai getting #5G really sick of this useless currant network 😡

  • CelestinPillai
    Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra

    @JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.

  • modynishant
    Nishant Mody (@modynishant) reported from Mumbai Suburban, Maharashtra

    Dear @reliancejio we just bought a new jio sim and it’s showing enter network unlock code. We only have 3 attempts left. Kindly guide.

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mahape, Maharashtra

    Intermittently internet isn’t working @JioCare @JioFiberVoice You guys did some maintenance and screwed internet stability in my area!

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @cankkasera @JioCare @reliancejio Hi I have face call and network both issue... I have just recently port the network candle is only ,1 available. Despite following up no improvement... जियो मैने क्यों लियो... Abhi Aisa lag raha he

  • krish30777
    K.G.Nair (@krish30777) reported from Mumbai Suburban, Maharashtra

    @JioCare Since We are paying for 28 days why Team Jio's auto generated voice message hearing again and again... Such nasty experience with Jio. I know my recharge day... Pls stop this non sense or else I'll port to some other service. My Jio no. 8369338628

  • shriniwas07
    श्रीनिवास शर्मा (@shriniwas07) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare @ImAtulKansal We are following since 6 months for the installation of cable for Jio Fiber. No service is being received from you.

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra

    Internet not working but green light is there on fiber box. @JioCare How many times will I get internet interruption? Will you refund the amount for downtime?

  • CAMANDO007
    Shashikant Pandey #CRPF (@CAMANDO007) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Do we have any network issue at Vakola Datta Mandir Dmello Comp. Last few days network and calling capacity of Jio getting worst. Could you pleas make some alternate arrangements or let know to port out if you not able to provide solutions.

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra

    @JioCare jio 5g welcome offer not applied Service not good Because prepaid number 5g available But postpaid is 5g not available 😡😡😡😡😡😡😡😡

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Intermittent connection loss!! I am done now take some effort to investigate open the ticket listen to what your representative has advised & then let me know on what grounds you have closed the ticket without providing resolution and none of you jerks making an effort to call me

  • vaibhav30gup
    Vaibhav Gupta (He/Him/His) (@vaibhav30gup) reported from Yashodham, Maharashtra

    @LnTFinance even after having #DnD activated, still receiving numerous calls for loan offers. Can u please give me an explanation? I raised my concern multiple times with @JioCare and the complaint falls on Deaf years. @TRAI can u take some action. This is a serious violation.

  • vsy135
    Vinod Yadav (@vsy135) reported from Mumbai Suburban, Maharashtra

    Pathetic service from @JioCare . Went to kanjur jio office (near huma cinema) to get my father's sim changed as existing one was corrupted. Everyone in that lane had electricity except jio store. Jio representative said "meter had been cut down as electricity bill is not paid"

  • Deepako53618528
    Deepak ojha (@Deepako53618528) reported from Yashodham, Maharashtra

    @JioFiberVoice @reliancejio @JioCare The service is good but facing issues with the internet it gets down for 4- 5 hrs from last 15 to 20 days no support has been provided The app also doesn't resolve the issue. Worst customer support and issue resolve

  • satishtiwari81
    satish tiwari (@satishtiwari81) reported from Mumbai Suburban, Maharashtra

    @reliancejio @RelianceEnt @reliancegroup kindly take notice that jio fibre team had assured us free connection to society.but after 2 month of service started.there is no response from team .feeling cheated from jio fibre .from Satish tiwari veermahal chs lalbaug 9820464853

  • ChemburChapters
    Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra

    @JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio

  • SmileAwayyy
    Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra

    @reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • AmanSha72844101
    Aman Shah (@AmanSha72844101) reported

    Hi @JioCare @reliancejio, I need urgent help with my broken internet connection. It's been over a month with zero resolution. 🔴 My Jio internet completely stops working every time there's a power cut in my area — and power cuts are frequent here, so I lose internet constantly. 🔴 I've raised multiple complaints with Jio customer care, but there's been NO improvement at all. 🔴 First I was told it'll be fixed by 2 July, then pushed to 5 July, and now I'm being told it'll take 3 MONTHS?! That means the recharge I just did is basically useless if I can't even use the service. 🔴 We have 4 Jio users in our house — none of our connections work properly, and one of them has NO network at all. What's the point of paying for a 5G plan when I can't even use basic internet? Please fix this on priority. This is unacceptable for a paying customer. #JioDown #JioNetworkIssue #ReplyJio

  • CHECK_Y0URSELF
    CHECK Y0URSELF (@CHECK_Y0URSELF) reported

    @JioCare for one year you do the the same thing .you lier your serveice is pathetic i can't even talk and resister a complaint

  • IAm_Anuroop
    Anuroop Soni (@IAm_Anuroop) reported

    Very Poor 5G Network Indoor coverage and Poor Customer Helpline service by Jio. No commitment, No Transparency in Service, No Ethics. @JioCare

  • teinkoosoibya
    Soibam (@teinkoosoibya) reported

    @QamarAnchor @reliancejio @JioCare X need to ban these type of a accounts. Just post some fake false **** for engagement. There is NO Unlimited 5G written on the said plan like that. Unlimited 5G is applicable on eligible base pack.

  • BhatiMohindra
    Mohindra Bhati (@BhatiMohindra) reported

    @JioCare @JioCare how many days you guys need to resolve a customer issue.

  • amitgo
    Amit (@amitgo) reported

    @JioCare You've unilaterally reserved the right to NOT provide services for 4 consecutive days without any penalties/compensation. After every stupid interaction that I have with you, you ask me for a feedback which you don't even read for sure. How are you so incompetent? @reliancejio

  • Diptesh451
    Diptesh Chaudhari. 🇮🇳 (@Diptesh451) reported

    @thvspeaks I'm on 5G, but it's not really 5G. I barely get a few Mbps from @JioCare even with premium plans. But yeah, it's a bit faster than my old 4G. No idea when they'll fix it. Plus, most of the time, I can't hear or the other person can't hear me on calls.

  • JayveerUss80620
    Jayveer Ussa (@JayveerUss80620) reported

    hi sir I forgot to do re kyc for my number and now I am unable to login my jio app and unable to do recharge please help me to do re kyc for my number @reliancejio @jio

  • gautam1133p1
    Gautam Styles (@gautam1133p1) reported

    Used my @airtelindia WiFi until I tried shifting my connection locally. Called 10 times in 4 days, but customer care failed to connect me with local engineers. Terrible shifting service forced me to disconnect. Switching to @reliancejio now—let's see how they treat me.

  • bisckut
    Sufiyan (@bisckut) reported

    Hey @JioCare i recently opted to port out of jio due to poor network coverage, but I just had a conversation with one of your executive and they were pretty convincing so I dropped the idea of porting out, but unfortunately, I think I rated her bad but she was good.