Reliance Jio outages and service status in Mumbai Suburban, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 3 outage signals in the last 24 hours around Mumbai Suburban, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 9, 10:54 PM GMT+5:30.
- Internet (56%)
- Wi-fi (22%)
- Phone (13%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai Suburban, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 10: Problems at Reliance Jio
Reliance Jio is having issues since 06:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai Suburban, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Phone | 12 hours ago |
|
Mumbai
|
Internet | 18 hours ago |
|
Mumbai
|
Phone | 22 hours ago |
|
Mumbai
|
Internet | 1 day ago |
|
Mumbai
|
Phone | 1 day ago |
|
Mumbai
|
Internet | 1 day ago |
Nearby cities with recent reports
Community Discussion
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Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:
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Surendra Sadwelkar (@surensadwelkar) reported from Mumbai Suburban, Maharashtra@JioCare i have complained 2 times so far that I cannot make or receive calls sometimes, i am not able to call any emergency numbers like 100. So far my issue remains unresolved. If Jio is not able to resolve my issue i will have to port out.
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Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra@JioCare I want to port my no to onther service provider. Your complaints number 198 not working. Your customer support worst on Twitter too.
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Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra@JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio
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Deepak ojha (@Deepako53618528) reported from Yashodham, Maharashtra@JioFiberVoice @reliancejio @JioCare The service is good but facing issues with the internet it gets down for 4- 5 hrs from last 15 to 20 days no support has been provided The app also doesn't resolve the issue. Worst customer support and issue resolve
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praachi (@praachinh) reported from Mumbai Suburban, Maharashtra@reliancejio @DoT_India @TRAI Jio has been unnecessarily charging me for Netflix subscription which i have deactivated in Sept 2022.When i called the customer care services they said charges are correct and nothing can be done.I request the telecom authorities to help me in this
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nikhilRC (@nikhilRC) reported from Yashodham, Maharashtra@JioCare @reliancejio I own a jio fiber conctn, last date to pay bill was 10 April, today mor I see the servics are suspendd. There can b sme issue, may b sme family emergncy tht someone was not able 2 pay the bill, wht is the logic in suspendng service in 2 days post due date
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Suhit Jain (@SuhitJain3) reported from Mumbai Suburban, MaharashtraWorst network jio is having now a days totally 0 % network they providing 4-5 times i had called to customer care but they didn't solve my problem lazy *** @JioCare @reliancejio
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Corona Radiata (@CoronaRadiata2) reported from Mumbai, MaharashtraI don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.
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Naresh Pawar (@Iamnareshp25) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare Pathetic experience facing from last more than 15 days about network issue. Also make complaint no response. Same calling today costomer supporter hold me for senior assistant then disconnected even not connecting me proper. #Shame
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NLG (@nlgogri) reported from Yashodham, Maharashtra@JioCinema app is not smooth at all. While watching highlights if you press back 10 second button then video freezes and commentary runs. Very pathetic experience @BCCI of watching ipl this year. Hope you address this issue at earliest @reliancejio
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Pankaj K (@pankajcyberr) reported from Mahape, MaharashtraIntermittently internet isn’t working @JioCare @JioFiberVoice You guys did some maintenance and screwed internet stability in my area!
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Dr. Ashish S. Hattangdi (Ph.D) (@ashishhattangdi) reported from Yashodham, Maharashtra@JioCare i wanted to Port our family numbers from prepaid to postpaid family plan. No response from website etc. Pls help
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@JioCare @reliancejio your Sigma quality will never come.. such a degrade service daily i am facing despite several complaints you are just operating ur AI and phone technology i think u don't have enough tower and service engineer please close my service it's done now
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Anurag Tiwari (@anurag11820) reported from Thāne, Maharashtra@reliancejio Jiotrue5G is not working on 5G phone Realme 10pro+ 5G But Airtel 5G @airtelindia is working
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Whistleblower-सिटी बजाओ📢 (@WhistleBlower_H) reported from Yashodham, MaharashtraJio 5g Service Net...Hahahaha. It seems to run at a speed of 2G. 5G Internet service is still not available in cities like Mumbai Metropolitan. Ambani company is fooling all Indians. @reliancejio @JioCare @TRAI
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satish tiwari (@satishtiwari81) reported from Mumbai Suburban, Maharashtra@reliancejio @RelianceEnt @reliancegroup kindly take notice that jio fibre team had assured us free connection to society.but after 2 month of service started.there is no response from team .feeling cheated from jio fibre .from Satish tiwari veermahal chs lalbaug 9820464853
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Poonam Ralh (@iPoonamRalh) reported from Mumbai Suburban, Maharashtra@Airtel_Presence I mistakenly recharged my number for 666 but i never got it coz I have ported my number to @JioCare . Can you pls look into this. Recharge did via @Paytm
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare The day from i port the call.. there is really have some issue. why we are telling you because we are suffering inspite of high charge amount you are not providing single rupee network.. just fed up your service which is not available check my history how many times it's get miss
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Ramdoot Ashu (@dhi_ashu) reported from Yashodham, MaharashtraHey @JioCare I am facing internet related issue from a couple of days contact the customer care but not got any response pls solve the issue @reliancejio
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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बाळासाहेब मेटकरी (@metakari4368) reportedI would like to tell you that for the last 4 days, there has been a lot of problem with the Jio network in Mankhurd, Mumbai88, All Jio customers same problem. If we do not take any action in the next 2 days, we will have to port the Jio sim.@reliancejio @_MukeshAmbani @JioCare
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Vishnu Virat (@iVishnu_X) reported@JioCare is best at giving bad experience to customers. Jio Home AirFiber down for more than a week. After my earlier tweet, your team called, assured fix in hours & asked me to delete it. I did, but nothing happened. Called 18008969999, no response. Switching to @Airtel_Presence
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Arjun Khator (@ArjunKhator) reported@JioCare No progress has been made yet. If you lack the necessary engineers, I request an immediate refund Your service is even worse than BSN L
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Rinku Kumar (@Krinku4549) reported@JioCare @jio_fiber Regarding JioFixedVoice Number +91915223679932 I would like to point out just how old this connection is; furthermore, the range of your router is so poor that I cannot even connect my mobile phone it doesn't work properly even within a distance of 3 to 5mtr
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yallareddy palagiri (@yallareddy12345) reported@JioCare Your Jio Fiber customer service is extremely disappointing and unresponsive. Despite repeated follow-ups, no proper resolution has been provided. If this is the level of service, it raises serious concerns about your commitment to customers
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Parth Patel (@ParthPa36583760) reported@JioCare There are 1800 customers who are suffering due to this issue. We need a concrete timeline and a permanent solution. We have been hearing the same excuses for a year now and cannot wait any longer."
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Shahbaz shaikh (@ShaybaazShaikh) reported@JioCare Its been more than 5-6 days since i booked sim still no delivery either, i wanted to proceed for cancellation still not satisfactory response from customer support jio only delay and delay order number NO00015CUFRJ
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shiv singh π² (@shivsingh195037) reported@JioCare @JioCare @reliancejio "Looks like there’s no real response coming from Reliance Jio anymore. After years of issues and complaints, the service has clearly shown its actual level. Customers deserve better than this."
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Manoj Kumar (@manojpathak91) reported@JioCare Can't DM as link isn't working. Executive who given fasle commitment : 9258238197 Name : Surya Singh ORN : NO0001CQ6V6A It's fourth day & jio team requesting thier own staff details, don't know how the issue will be escalated if jio couldn't get details of responsible person.
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sunny (@SunNYsi67739041) reported@JioCare Should I cancel my Jio AirFiber order if you are unable to complete the installation? This delay is really frustrating and unacceptable. Order Number: NO0001CNIYEE Please confirm immediately. #JioFiber #CustomerService