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Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 6 outage signals in the last 24 hours around Mumbai Suburban, including 6 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 14, 9:03 AM GMT+5:30.
  • 62% Internet (62%)
  • 13% Wi-fi (13%)
  • 11% Phone (11%)
  • 10% Total Blackout (10%)
  • 2% E-mail (2%)
  • 2% TV (2%)

The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 14: Problems at Reliance Jio

Reliance Jio is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, and Mumbai Suburban.

CityProblem TypeReport Time
Mumbai Phone 1 hour ago
Mumbai Internet 12 hours ago
Mumbai Wi-fi 13 hours ago
Mumbai Internet 16 hours ago
Mumbai Internet 17 hours ago
Mumbai Internet 22 hours ago

Nearby cities with recent reports

Mumbai

69 recent signals

1 hour ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • Pathak67k
    Tripurari Pathak (@Pathak67k) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare your network gone crazy....i received at least 16 calls from different state including 2 calls from J&k. Everyone is saying that I called them but how ?? I am in a meeting with peoples and my mobile is on table, no one using the how can I make call ??

  • shriniwas07
    श्रीनिवास शर्मा (@shriniwas07) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare @ImAtulKansal We are following since 6 months for the installation of cable for Jio Fiber. No service is being received from you.

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Intermittent connection loss!! I am done now take some effort to investigate open the ticket listen to what your representative has advised & then let me know on what grounds you have closed the ticket without providing resolution and none of you jerks making an effort to call me

  • mehak_kala
    Mehak Kala (@mehak_kala) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio @JioFiberChennai When v need the connection then why it takes only half a day. Horrible sales team especially Hemant Singh frm Thane branch +919321003391 Need dis sorted asap

  • theonlyashwini
    Ashwini Pawar (@theonlyashwini) reported from Yashodham, Maharashtra

    Why struggle to discontinue a number which is not in use ??? @reliancejio @JioCare tired of calling customer service, chatting from the app, visiting gallery!

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare I think this 15 times I have forwarded my house details... Why the same sop has been following? Can't you come here and check network

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Mumbai Suburban, Maharashtra

    @JioCare bad network Network is not working Service is bad

  • starchaitnya
    Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra

    @JioCare I want to port my no to onther service provider. Your complaints number 198 not working. Your customer support worst on Twitter too.

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare one thing is for sure will never port to @reliancejio as their executive couldn't call in more than 5 days. It's their 5g service

  • nikhilRC
    nikhilRC (@nikhilRC) reported from Yashodham, Maharashtra

    @JioCare @reliancejio I own a jio fiber conctn, last date to pay bill was 10 April, today mor I see the servics are suspendd. There can b sme issue, may b sme family emergncy tht someone was not able 2 pay the bill, wht is the logic in suspendng service in 2 days post due date

  • shah7543
    shah (@shah7543) reported from Mumbai Suburban, Maharashtra

    @reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet

  • Alwaysanil_
    Anil (@Alwaysanil_) reported from Mumbai Suburban, Maharashtra

    My earlier request for engineer was for 5-6 pm slot 4 feb Since due to Some issue from jio application they didn't consider that SR, Please take a note of new SRN SR00001HEDMK I am having my lecture at 7 pm @_MukeshAmbani @JioCare @reliancejio

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra

    @JioCare Not able to connect with anyone for activation of my Jio fiber set top box and buying a wifi extender,, kindly help,sick of the service

  • ChemburChapters
    Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra

    @JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio

  • CelestinPillai
    Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra

    @JioCare Why am I not getting 5G even though it is available at my location? Other users are able to enjoy Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.

  • PRANOY_CHAUAAN
    PRANOY CHAUAAN (@PRANOY_CHAUAAN) reported from Mumbai Suburban, Maharashtra

    @SardarSomdeep @JioCare @Airtel_Presence God Knows now what and when would jio commercially start 5G for everyone - my phone model on the other hand supports more bands then required like Millimetre Wave , which would never connect coz they use MM WAVE to interlink towers

  • paaaarthhh
    Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra

    @JioCare RT news channel is not working on jio fiber.Please help

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare No one has called me no technician has visited and issue is resolved wow you guys are amazing all companies should learn this skill from you without calling/visiting customer and addressing their concerns to resolve issues!

  • sheldondsouza38
    Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra

    @airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare the port was the biggest mistake i have ever had... Despite being the highest charging amount of recharge i am not getting single one rupees service.... Delay in message.. and many of belonging voice i have been missed to due to your pathetic service

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • KaiserEjaz
    Ejaz Kaiser (@KaiserEjaz) reported

    Jio network problem persists for weeks at Boriyakala Housing Board colony area in Raipur (Chhattisgarh). Despite repeated complaints, I fail to understand why is there no resolution of our recurring problem. There remains serious issue of very poor network of JIO services with frequent call drop, unable to make calls, not effective internet working and phone not receiving proper signals @JioCare @reliancejio @TRAI

  • gasdm09
    GOVIND (@gasdm09) reported

    @JioCare The ongoing network disruptions prove that their claims of providing a 5G network are completely hollow, as even basic browsing is failing."

  • animesh_deb
    Animesh Deb অনিমেশ দেব (@animesh_deb) reported

    Jio mobile internet has been very poor in the past few days in Guwahati. Please fix it ASAP @reliancejio @JioCare

  • rnahar13
    Ritesh Nahar (@rnahar13) reported

    I escalated this to senior management and was repeatedly told, “15 minutes” and “the entire Gujarat network team is working on it.” Yet nothing has been resolved. Stop giving false assurances and restore the connection immediately. @JioCare #JioFiber

  • ggb_2010
    ಅಭಿಮಾನಿಗಳ ಅಭಿಮಾನಿ💙 (@ggb_2010) reported

    What kind if worst service @JioCare .i ordered port SIM, the delivery guy came at night, he don't even ready to deliver to my flat in apartment, he asking me to come to gate or he suggested tell otp I will give it to security. What nonsense service is this.

  • kewtaliya
    rahul kishor singh (@kewtaliya) reported

    @JioCare I have contacted that person so many time, I booked to install new connection also but no one come every time they cancle my booking, I am very disappointed with jio care, no solution have I received from customer care also , the sales representative nom. Is 7022446643

  • gupta_ashok
    Ashok Gupta (@gupta_ashok) reported

    @JioCare I have shared the screenshot and you can clearly see that there is no option to reschedule or call or track service request since the service engineer is not assigned till now how can I track or call the service engineer do not give prototype reply.

  • rnahar13
    Ritesh Nahar (@rnahar13) reported

    @JioCare JioFiber has been down since 9 July. Your engineer finally came today after 4 days, only after continuous chasing since morning. He arrived around 3 PM and was watching Instagram Reels instead of fixing the issue. Fix this on priority. SR00002M10F0

  • anujmittal_
    Anuj Mittal (@anujmittal_) reported

    Pathetic from @JioCare . You changed linked mobile number on my airfiber account and now I can't login to any channel. How can you change my number without my consent ? Restore it now.

  • SinghShreejit
    Adv. Shreejit Singh (@SinghShreejit) reported

    @JioCare Yet no response from your side to restore the internet connection. It's been 6 days and still you are struggling to provide a service. Pathetic service from your side. It's horrible to see such poor service.