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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Mumbai Suburban, including 1 direct report.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received Jul 28, 5:14 PM GMT+5:30.
  • 62% Internet (62%)
  • 12% Total Blackout (12%)
  • 11% Phone (11%)
  • 11% Wi-fi (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 28: Problems at Reliance Jio

Reliance Jio is having issues since 11:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Mumbai Internet 27 minutes ago
Mumbai Internet 2 days ago
Mumbai Internet 2 days ago
Mumbai Total Blackout 2 days ago
Mumbai Internet 3 days ago
Mumbai Internet 3 days ago

Nearby cities with recent reports

Mumbai

27 recent signals

27 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • carlessguy
    Karan G 🇮🇳 (@carlessguy) reported from Mahape, Maharashtra

    @JioCare i need to reboot again and again to use jio 5g. Where as others are able to use it without any issues.

  • mehak_kala
    Mehak Kala (@mehak_kala) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio @JioFiberChennai When v need the connection then why it takes only half a day. Horrible sales team especially Hemant Singh frm Thane branch +919321003391 Need dis sorted asap

  • UD_SHAH79
    UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra

    @JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks

  • BiswasNirmalya
    Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra

    @ParikshitK_ @JioCare Facing this issue since the last few days

  • starchaitnya
    Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra

    @JioCare I want to port my no to onther service provider. Your complaints number 198 not working. Your customer support worst on Twitter too.

  • sonianotani
    Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio 5 days since registering entity on trueconnect and making a payment. Received invoice and email saying registered but we cannot move forward. Multiple complaint raised on email. Extremely frustrated! Urgent support needed

  • WhistleBlower_H
    Whistleblower-सिटी बजाओ📢 (@WhistleBlower_H) reported from Yashodham, Maharashtra

    Jio 5g Service Net...Hahahaha. It seems to run at a speed of 2G. 5G Internet service is still not available in cities like Mumbai Metropolitan. Ambani company is fooling all Indians. @reliancejio @JioCare @TRAI

  • CAMANDO007
    Shashikant Pandey #CRPF (@CAMANDO007) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Do we have any network issue at Vakola Datta Mandir Dmello Comp. Last few days network and calling capacity of Jio getting worst. Could you pleas make some alternate arrangements or let know to port out if you not able to provide solutions.

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare one thing is for sure will never port to @reliancejio as their executive couldn't call in more than 5 days. It's their 5g service

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Yashodham, Maharashtra

    @JioFiberVoice @JioCare cant access Jio fiber internet and could not run diagnostics check, please help

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra

    @JioCare In my jio fiber plan,of Rs 999,I am getting a speed of 31 and 25 ,when it is supposed to be 150 or whereabouts, what is the reason for slow speed ? Please check

  • psychedelic604
    Vin (@psychedelic604) reported from Yashodham, Maharashtra

    @JioCare why had the jio network suddenly become so back. Browsing on the phone has become a task.

  • AnimeshK11
    Animesh Sunita Dada (@AnimeshK11) reported from Ghātkopar, Maharashtra

    @JioCare Mumbai 400086 Ghatkopar Nityanand Nagar Full areas Bad Jio network 😡😡😡 fully harassment.... Shame on you jio @reliancejio

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port

  • PRANOY_CHAUAAN
    PRANOY CHAUAAN (@PRANOY_CHAUAAN) reported from Mumbai Suburban, Maharashtra

    @SardarSomdeep @JioCare @Airtel_Presence God Knows now what and when would jio commercially start 5G for everyone - my phone model on the other hand supports more bands then required like Millimetre Wave , which would never connect coz they use MM WAVE to interlink towers

  • impankajengg
    I am Pankaj (@impankajengg) reported from Mumbai Suburban, Maharashtra

    @JioCare I am unable to see Twitter feeds, unable to make whatsapp voice and video calls with jio data from my new phone (1+10T). What's the solution?

  • psychedelic604
    Vin (@psychedelic604) reported from Mumbai Suburban, Maharashtra

    @JioCare need help with jio fiber connection. SSID is not showing up and calling your customer care is no help either. Kindly help

  • PrashantMello
    Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra

    @JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare Inspite if registering a new complaint this afternoon at 12:30 I was been told that an engineer would visit by 3pm and it’s already 5pm but nobody here and also no communication, is this truly a 5G experience which you’ll claim??? Poor customer service

  • snair700
    Sethu Nair (@snair700) reported from Mumbai Suburban, Maharashtra

    @JioCare What a ****** network. When your recharge expires all network go slow specially the data network.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • ajit1989
    Ajit (@ajit1989) reported

    @JioCare My mobile tower in my area are not working or disabled

  • jaypadia08
    Jay Padia (@jaypadia08) reported

    @reliancejio @JioCare one of the worst support, going to switch to another provider like airtel, youbroad or gtpl once my 6 months plan completes. No response it's been more than 10 days of my relocation request. And also charged me on top of my prepaid 6 months plan. Very bad!

  • MRUDULABHAY
    MRUDUL (@MRUDULABHAY) reported

    @JioCare I sent my number 2 days ago,no call frm you yet.Also placed complaint 3 days ago on jio app for engineer visit,still no one visited yet,infact the visit was scheduled for today but no one came. U guys are really pathetic and hv no respect for customers. Money minded buggers

  • mohamedeshakoff
    Mohamed Eshak (@mohamedeshakoff) reported

    @JioCare No I want to cancel don't tell repeated things Kindly cancel don't try to convince me And process the full refund

  • VINAYKU50061578
    VINAY KUMAR SINGH (@VINAYKU50061578) reported

    @JioCare @JM_Scindia @PMOIndia As you suggested, I tried checking from various locations, but the 5G speed has not improved; even watching a single video causes buffering. I therefore request you to fix the network here; this is my final notification to you.

  • Srathix2205
    RathinaVel (@Srathix2205) reported

    @JioCare And still now no backend team has contacted only service engineers are coming and leaving Adding fuel to fire we have received bill request today to pay next month bill Only way i am seeing right now is exit from the worst jio service and take services from other vendors

  • Nick_N_Shah
    nick (@Nick_N_Shah) reported

    @JioCare Priyanka, in last 2+ month all I heard many SR in process, will resolved at the earliest. I got 0 refund resolution in months. Can u guarantee today I will receive refund if not U will pay? U won't cuz u know it. U guys fooling me, in urgent time doing such is a shame

  • mohamedeshakoff
    Mohamed Eshak (@mohamedeshakoff) reported

    I want to cancel Jioairfiber booking order and i want refund. No one is responding Reference Number NO0001EV7NBA @JioCare

  • Nick_N_Shah
    nick (@Nick_N_Shah) reported

    @JioCare Shradha, all these 2+ months so many SR's no outcome same reply while asking for the update, NO REFUND SAME CIRCLE OF FOOLING. ENOUGH TRANSFER THE REFUND TODAY OR WHO HAS CONFIDENCE OF RESOLUTION LOAN ME REFUND AMT BY GPAY, ELSE SAY IT TODAY THAY REFUND WILL NOT COME

  • TharunAntony
    Tharun k Antony (@TharunAntony) reported

    @reliancejio Any one plan to buy Jio Air fiber, Service is big fault from them, refund not available, No reply from them, Final result is money loss, My 3000 ruppees loss Beware from these fraud Jio Air fiber team 2 year user experience RMN 9745601280