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Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

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Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Mumbai Suburban, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Sep 19, 2:37 PM GMT+5:30.
  • 70% Internet (70%)
  • 13% Wi-fi (13%)
  • 9% Total Blackout (9%)
  • 8% Phone (8%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, and Mumbai Suburban.

CityProblem TypeReport Time
Mumbai Internet 3 days ago
Mumbai Phone 3 days ago
Mumbai Internet 3 days ago
Thāne Phone 7 days ago
Mumbai Total Blackout 8 days ago
Mumbai Suburban Internet 8 days ago

Nearby cities with recent reports

Mumbai

3 recent signals

3 days ago
Thāne

1 recent signals

7 days ago

Community Discussion

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Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • nidhayephand
    Nidhaye Phand (@nidhayephand) reported from Yashodham, Maharashtra

    @JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!

  • anurag11820
    Anurag Tiwari (@anurag11820) reported from Thāne, Maharashtra

    @reliancejio Jiotrue5G is not working on 5G phone Realme 10pro+ 5G But Airtel 5G @airtelindia is working

  • JagtianiShekhar
    CJ (@JagtianiShekhar) reported from Yashodham, Maharashtra

    @reliancejio @JioCare WIFi issue since yesterday and completely down since yesterday night. Please resolve immediately, thanks.

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare Even Jio fiber speed is bad after upgrading to Rs 999 plan

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @JioCare @reliancejio your Sigma quality will never come.. such a degrade service daily i am facing despite several complaints you are just operating ur AI and phone technology i think u don't have enough tower and service engineer please close my service it's done now

  • ashishhattangdi
    Dr. Ashish S. Hattangdi (Ph.D) (@ashishhattangdi) reported from Yashodham, Maharashtra

    @JioCare i wanted to Port our family numbers from prepaid to postpaid family plan. No response from website etc. Pls help

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare Inspite if registering a new complaint this afternoon at 12:30 I was been told that an engineer would visit by 3pm and it’s already 5pm but nobody here and also no communication, is this truly a 5G experience which you’ll claim??? Poor customer service

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra

    @JioCare jio 5g welcome offer not applied Service not good Because prepaid number 5g available But postpaid is 5g not available 😡😡😡😡😡😡😡😡

  • PRANOY_CHAUAAN
    PRANOY CHAUAAN (@PRANOY_CHAUAAN) reported from Mumbai Suburban, Maharashtra

    @SardarSomdeep @JioCare @Airtel_Presence God Knows now what and when would jio commercially start 5G for everyone - my phone model on the other hand supports more bands then required like Millimetre Wave , which would never connect coz they use MM WAVE to interlink towers

  • vsy135
    Vinod Yadav (@vsy135) reported from Mumbai Suburban, Maharashtra

    Pathetic service from @JioCare . Went to kanjur jio office (near huma cinema) to get my father's sim changed as existing one was corrupted. Everyone in that lane had electricity except jio store. Jio representative said "meter had been cut down as electricity bill is not paid"

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Intermittent connection loss!! I am done now take some effort to investigate open the ticket listen to what your representative has advised & then let me know on what grounds you have closed the ticket without providing resolution and none of you jerks making an effort to call me

  • gunjankhatrii
    gunjan khatri (@gunjankhatrii) reported from Mahape, Maharashtra

    @reliancejio @JioCare @_MukeshAmbani I am trying to order jio fiber box from last 15 days raised ticket also but i am told no stocks ..wanted to know if I can get the fiber setop box ..as never tght this item also will have shortage

  • UD_SHAH79
    UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra

    @JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks

  • CoronaRadiata2
    Corona Radiata (@CoronaRadiata2) reported from Mumbai, Maharashtra

    I don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Jio Fiber internet Not working since 1st February 2023 time: 7pm, but no response received about restoring of the connection. #jiofiber #Jiodown

  • ArnabKantiGhosh
    Arnab Kanti Ghosh (@ArnabKantiGhosh) reported from Yashodham, Maharashtra

    I have a #jiofiber broadband. But I think the router is bad. Beacause the 5Ghz band is good the whole flat but the 2.4Ghz band is only available when I stand infront of the router. Also no response from the local team. This much bad service is not expected from @reliancejio.

  • WhistleBlower_H
    Whistleblower-सिटी बजाओ📢 (@WhistleBlower_H) reported from Yashodham, Maharashtra

    Jio 5g Service Net...Hahahaha. It seems to run at a speed of 2G. 5G Internet service is still not available in cities like Mumbai Metropolitan. Ambani company is fooling all Indians. @reliancejio @JioCare @TRAI

  • BiswasNirmalya
    Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra

    @ParikshitK_ @JioCare Facing this issue since the last few days

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Mumbai Suburban, Maharashtra

    @JioCare bad network Network is not working Service is bad

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • ssnpunekar
    SSN (@ssnpunekar) reported

    Good move @ViCustomerCare with new branding. People are now fed up with poor or below poor network quality of @airtelindia and @reliancejio I am willing to pay a better competitive price if you are promising upgrades to network. Also let’s challenge the home internet space

  • S_a_g_a_r_r_a_i
    Sagar Rai (@S_a_g_a_r_r_a_i) reported

    So now even the support system of @JioCare doesn't responds on any platform , nice , better I should switch to other platform

  • yabhishekhd
    Abhishek Yadav (@yabhishekhd) reported

    .@reliancejio I received this SMS saying an eSIM upgrade request for my Jio number could not be initiated because my email ID isn’t registered. The issue is, I never requested an eSIM upgrade. Could you please check why an eSIM upgrade request was initiated on my number and confirm whether my account is secure? SMS received: “Your eSIM upgrade request for Jio number xxxxxxxxxx could not be initiated because your email ID is not registered with this number.”

  • Dharvinod71
    V k dhar (@Dharvinod71) reported

    @reliancejio @jiocare @reliancejio JioFiber order LR000016EYAC amt was paid on 31 Aug 26 Tried multiple times – MyJio app, Fiber helpline 1800-896-9999 and WhatsApp support have no cancellation option Please cancel the order immediately and process full refund to the original payment mode

  • SakshiG08523547
    name (@SakshiG08523547) reported

    @JioCare Service Request no SR00003FNBPT JioFiber has been down since 2 PM. Engineer visited but left without fixing it, saying it’ll be fixed tomorrow. Why should my recharge money be wasted? Fix it NOW and compensate me for the downtime.

  • rajeshprasad_24
    Rajeshkumar Prasad (@rajeshprasad_24) reported

    @reliancejio I know @reliancejio @JioCare is loot company that is why I never bought Jio sim.

  • MVRaoIPS
    Vishnu (@MVRaoIPS) reported

    Jio is requested to provide a genuine human interface for basic customer services. Same automated response, irrespective of issue raised, is frustrating and serves little purpose. The deficiencies in customer service are all too evident. @reliancejio @ConnectCOAI @ITS_MoC

  • Observerrffs
    Observer (@Observerrffs) reported

    @JioCare How much time it will take atleast tell what is the problem going on

  • sumittalwar
    Sumit Talwar (@sumittalwar) reported

    @JioCare broadband not working, self diagnostic on app is not working, requested a call back but your executive is not able to hear me somehow. Any way I can get my broadband working ?

  • Dilipbaashha
    Dilipbaashha (@Dilipbaashha) reported

    @JioCare Without taking action there is no use of just seeing ur automated reply message,will u solve or not say clearly I will change my network,it's already day 3