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Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 13 outage signals in the last 24 hours around Mumbai Suburban, including 13 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jun 11, 8:19 PM GMT+5:30.
  • 66% Internet (66%)
  • 17% Wi-fi (17%)
  • 7% Phone (7%)
  • 7% Total Blackout (7%)
  • 2% E-mail (2%)
  • 1% TV (1%)

The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 11: Problems at Reliance Jio

Reliance Jio is having issues since 03:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, Mumbai Suburban, and Airoli.

CityProblem TypeReport Time
Mumbai Wi-fi 1 hour ago
Mumbai Total Blackout 2 hours ago
Mumbai Phone 3 hours ago
Mumbai Internet 3 hours ago
Mumbai Internet 4 hours ago
Mumbai Internet 6 hours ago

Nearby cities with recent reports

Mumbai

42 recent signals

1 hour ago
Thāne

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • impankajengg
    I am Pankaj (@impankajengg) reported from Mumbai Suburban, Maharashtra

    @JioCare I am unable to see Twitter feeds, unable to make whatsapp voice and video calls with jio data from my new phone (1+10T). What's the solution?

  • RaashulTandon
    RAASHUL TANDON (@RaashulTandon) reported from Mumbai Suburban, Maharashtra

    @airtelindia inspite of activating DND I'm getting zillion calls a day! Network issues haven't been resolved for the past 1 year. Is this a sublime message to port to @reliancejio ?!

  • Alwaysanil_
    Anil (@Alwaysanil_) reported from Mumbai Suburban, Maharashtra

    my jio fiber is not working i also complained and booked for engineer service but still no response received. @JioCare @JioFibre @reliancejio

  • Deepako53618528
    Deepak ojha (@Deepako53618528) reported from Yashodham, Maharashtra

    @JioFiberVoice @reliancejio @JioCare The service is good but facing issues with the internet it gets down for 4- 5 hrs from last 15 to 20 days no support has been provided The app also doesn't resolve the issue. Worst customer support and issue resolve

  • CoronaRadiata2
    Corona Radiata (@CoronaRadiata2) reported from Mumbai, Maharashtra

    I don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.

  • sonianotani
    Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio 5 days since registering entity on trueconnect and making a payment. Received invoice and email saying registered but we cannot move forward. Multiple complaint raised on email. Extremely frustrated! Urgent support needed

  • ManishaNanavaty
    manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra

    @JioCare Pls share the number of the area division city level supervisors. This is not done. Every two days the network is down and we keep bearing with it. What quality of service is this??? @TimesNow

  • Iamnareshp25
    Naresh Pawar (@Iamnareshp25) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare Pathetic experience facing from last more than 15 days about network issue. Also make complaint no response. Same calling today costomer supporter hold me for senior assistant then disconnected even not connecting me proper. #Shame

  • mehak_kala
    Mehak Kala (@mehak_kala) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio @JioFiberChennai When v need the connection then why it takes only half a day. Horrible sales team especially Hemant Singh frm Thane branch +919321003391 Need dis sorted asap

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,

  • kaush31886
    Kaushal (@kaush31886) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio this is happening second time. Suddenly internet and router stop working. And the best part is JIO service person will attend my request on 15th march? Seriously ? Soo fast ? dominance is dangerous in market ..its true. @HathwayBrdband was better. 😔

  • chanchani_
    Anil J. Chanchani (@chanchani_) reported from Mumbai Suburban, Maharashtra

    @JioCare Why Company is holding a Customer's Rs 10000/ deposit lying without any interest

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @JioFanClub @reliancejio I have raised an issue and complaint number was given , without anyone visiting the complaint is closed and I’ve got an sms saying problem resolved. How on earth is it possible to check hardware from the backend pathetic service I must say

  • TheVinodNair
    Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra

    @JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.

  • snair700
    Sethu Nair (@snair700) reported from Mumbai Suburban, Maharashtra

    @JioCare What a ****** network. When your recharge expires all network go slow specially the data network.

  • yogesh_tadge
    Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, Maharashtra

    @JioCare need to connect to customer care

  • CelestinPillai
    Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra

    @JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.

  • praachinh
    praachi (@praachinh) reported from Mumbai Suburban, Maharashtra

    @reliancejio @DoT_India @TRAI Jio has been unnecessarily charging me for Netflix subscription which i have deactivated in Sept 2022.When i called the customer care services they said charges are correct and nothing can be done.I request the telecom authorities to help me in this

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Mumbai Suburban, Maharashtra

    @JioCare bad network Network is not working Service is bad

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Jio Fiber internet Not working since 1st February 2023 time: 7pm, but no response received about restoring of the connection. #jiofiber #Jiodown

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • kanhaiyalal1994
    Kanhaiya Lal Khichi (@kanhaiyalal1994) reported

    @JioCare Dear Customer, With reference to Service Request Number SR0000381N2T, visit of Jio service engineer for your JioFiber connection having JioFixedVoice . Bit till now no response and no solution and already sent all details in message section but not resolved till @JioCare

  • afaque_2007
    Afaque Ahmad Shaikh (@afaque_2007) reported

    Your temporary network issue hasn't been resolved yet. How long will this temporary network issue persist? @JioCare @reliancejio

  • Tiwarianu_PBH
    Anurag R. Tiwari🚩🇮🇳 (@Tiwarianu_PBH) reported

    @JioCare hello, worst service Jio care what about my request @JioCare

  • pratikr_03
    Pratik (@pratikr_03) reported

    @JioCare I provided all the details in DM, still didn’t record any response. Is this your ****** and pathetic service? This has become a hassle @JioCare

  • pratikr_03
    Pratik (@pratikr_03) reported

    @JioCare @JioCare if you’d have read the post carefully, it’s clearly mentioned that there are no representatives available in any of your Jio store (now Reliance Digital) to support with this. Please atleast read.

  • Nick_N_Shah
    nick (@Nick_N_Shah) reported

    @JioCare DURGESH CAN YOU HELP & EXPLAIN ME ABOUT NEW SR0000385M5P. MY JIOFIBER CONNECTION TERMINATED SO CAN'T SEE ANY SR SO HUMBLE REQUEST PLS CALL ME FRM DM NUMBER GIVE ME MORE DETAILED INFO. DON'T MSG JUST WORKING ON SR OR UPDATE ME LATER DON'T WASTE & DELAY #JIOREFUND

  • ydv_pritam
    प्रीतम (@ydv_pritam) reported

    @JioCare Instead of fixing your own shortcomings, you are busy explaining phone settings to me in DM,telling me to put the SIM in Slot 1,as if I were a child. The fact is, the SIM in Slot 2 actually performs better than your network does; this proves that both slots are fine,

  • MehulGu78221565
    Mehul Gupta (@MehulGu78221565) reported

    @JioCare My Jio Home Wifi has a plan pack with Speed of 159 mbps , Nowadays it is not even showing 50 mbps i have taken assistance from multiple calls and even raised a service request but they resolved the request without even coming .... Please resolve this Jio ....

  • mohd_natiq
    Mohd Natiq (@mohd_natiq) reported

    @JioCare @JioCare I have already shared all requested details via DM including contact numbers. I was also promised a callback within 2 hours but have not received any call or update. Kindly review my case and provide a resolution at the earliest.

  • pksagg
    PKSWAGG (@pksagg) reported

    @JioCare @reliancejio I raised a relocation request on 8th June, but there has been no resolution or update so far. The delay is causing inconvenience, and I would appreciate your prompt attention to this matter. Order Id: LR00001DUQU7