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Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Mumbai Suburban, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 15, 8:05 PM GMT+5:30.
  • 60% Internet (60%)
  • 12% Wi-fi (12%)
  • 12% Phone (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 2% TV (2%)

The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 16: Problems at Reliance Jio

Reliance Jio is having issues since 06:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, and Mumbai Suburban.

CityProblem TypeReport Time
Mumbai Internet 14 hours ago
Mumbai Phone 2 days ago
Mumbai Phone 2 days ago
Mumbai Total Blackout 2 days ago
Mumbai Total Blackout 2 days ago
Mumbai Internet 2 days ago

Nearby cities with recent reports

Mumbai

59 recent signals

14 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra

    @JioCare jio 5g welcome offer not applied Service not good Because prepaid number 5g available But postpaid is 5g not available 😡😡😡😡😡😡😡😡

  • ricaopowel214
    radhe radhe (@ricaopowel214) reported from Andheri, Maharashtra

    @JioCare why there is no network in Andheri East. Near mogra station. Since morning, there is issue in the network. Pathetic network.

  • sheldondsouza38
    Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra

    @airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.

  • KBrochwala
    Kaushal Broachwala (@KBrochwala) reported from Mumbai Suburban, Maharashtra

    @JioCare, @JioChat Jio down in goregaon east since yesterday night. Kindly resolve ASAP.

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare Keep on working you have time till 31st Dec 2023 to call a customer who wanted to port in JIO and this is what @reliancejio calls 5G service

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra

    @JioCare Not able to connect with anyone for activation of my Jio fiber set top box and buying a wifi extender,, kindly help,sick of the service

  • ROHANGOHIL
    ROHAN GOHIL (@ROHANGOHIL) reported from Yashodham, Maharashtra

    @JioCare All the iphone user are facing the same issue please solve it as soon as possible or u guys will lose all the customers

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra

    Internet not working but green light is there on fiber box. @JioCare How many times will I get internet interruption? Will you refund the amount for downtime?

  • Sarvjeet8082
    SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra

    @JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @reliancejio @JioCare it's frustrating time, taking twice the recharge but not given one single improvement in the jio... Everyday we are facing issue! I am not expecting such delay in service from Jio.. the more we raise whistle blow the more you are ignoring us big shame...

  • yogesh_tadge
    Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, Maharashtra

    @JioCare need to connect to customer care

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,

  • dhi_ashu
    Ramdoot Ashu (@dhi_ashu) reported from Yashodham, Maharashtra

    Hey @JioCare I am facing internet related issue from a couple of days contact the customer care but not got any response pls solve the issue @reliancejio

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Mumbai Suburban, Maharashtra

    @JioCare bad network Network is not working Service is bad

  • sonianotani
    Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra

    No customer care number. Emails got a few holding replies and then no replies. This is a critical service for us!! @reliancejio @JioCare

  • anurag11820
    Anurag Tiwari (@anurag11820) reported from Thāne, Maharashtra

    @reliancejio Jiotrue5G is not working on 5G phone Realme 10pro+ 5G But Airtel 5G @airtelindia is working

  • hspratik
    Pratik HS Shah (@hspratik) reported from Yashodham, Maharashtra

    @JioCare @JioFiberVoice @reliancejio horrible experience ever while installation of jio fiber, they were sugar coated sweet talkers while taking selling plans & equally unpleasant experience while installation. Please update about cancellation & refund process of order

  • miteshsaraf78
    Mitesh Saraf (@miteshsaraf78) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare Hey when is #Mumbai getting #5G really sick of this useless currant network 😡

  • paaaarthhh
    Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra

    @JioCare RT news channel is not working on jio fiber.Please help

  • mehak_kala
    Mehak Kala (@mehak_kala) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio @JioFiberChennai When v need the connection then why it takes only half a day. Horrible sales team especially Hemant Singh frm Thane branch +919321003391 Need dis sorted asap

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • sudhir1043
    Sudhir Singh Chouhan (@sudhir1043) reported

    The internet connection is extremely poor and unacceptable. Despite calling customer support multiple times,there has been no proper response. This same issue keeps recurring every 10–15 days, and it's very frustrating.Pls resolve it permanently @JioCare @JioFinance1 @reliancejio

  • niftybank007
    ☠️ KAL ☠️ (@niftybank007) reported

    @airtelindia idiots using internet for own purposes and calling commercial **** I will switch to @reliancejio

  • UpadhyaySuyash
    Suyash upadhyay (@UpadhyaySuyash) reported

    @DoT_India I contacted customer care multiple times and obtained complaint number MR0001RRZGEN. However, your public response states that no complaint was found on my account in recent days. @reliancejio @JioCare

  • AnjaniKant7
    Anjani Kant (@AnjaniKant7) reported

    @JioCare your system of addressing customer grievances is horrible. The customer care will fool the customer by telling lies and mail has an auto reply. How on earth does the customer approach you? Pathetic!

  • Ranjeet_CAG
    Ranjeet (@Ranjeet_CAG) reported

    @JioCare what a pathetic service jio has even for 1 week i am requesting for call back for jio fiber broadband installantion but no response from them , @BSNL_KL is much more responsive to my request

  • SSinha10206
    Sushant Sinha (@SSinha10206) reported

    @jiocare network again very poor

  • nvatsss
    N वत्स (@nvatsss) reported

    Very 😭 with @JioCare. I rchg ₹1551 for IR before travelling to the UK, but still no Jio network, no OTPs no roaming service. Tried every troubleshooting step, but nothing works. Total waste of money. If you’re travelling abroad, THINK 2 before relying on this service. #Jio

  • Shoukathkk
    Shoukath (@Shoukathkk) reported

    @reliancejio @JioCare Hello Jio, I requested a new JioFiber connection and received an SMS with the contact details of your representative. I even called the person mentioned, but unfortunately, he showed no interest in speaking with me or assisting with my request. Is this the standard level of customer service from Jio, or is this only in Kochi? Very disappointing for someone trying to become a new Jio customer. Attaching the SMS for your reference. Dear Customer, Our representative Abhimanyu Ms (Mob- 9961xxx656) will contact you for an appointment. Please share OTP 30XX76 with the representative only AFTER Booking Reference Number or Order Registration Number (ORN) is generated. Thank You, Team JioFiber

  • dragarwalrahul
    RAHUL AGARWAL (@dragarwalrahul) reported

    @JioCare @JioCare this message received more than 10 times from 40 days but resolution not provide. Very bed company fraud company.

  • MohdUve07476389
    Mohd Uvesh (@MohdUve07476389) reported

    Hello @JioCare @reliancejio, There is no Jio network and no internet service in Vill- Khoja Nagla distt- Muzaffarnagar(UP). We are unable to make calls receive OTP use mobile data. There is only one small Jio tower in village, which is not sufficient to provide proper coverage