Reliance Jio outages and service status in Mumbai Suburban, Maharashtra
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
Problems in the last 24 hours in Mumbai Suburban, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Reliance Jio
Reliance Jio is having issues since 10:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (61%)
- Wi-fi (15%)
- Phone (12%)
- Total Blackout (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map Near Mumbai Suburban, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 2 hours ago |
|
Mumbai
|
Wi-fi | 1 day ago |
|
Mumbai
|
Internet | 2 days ago |
|
Mumbai
|
Internet | 2 days ago |
|
Mumbai
|
3 days ago | |
|
Mumbai
|
Internet | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:
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Viren Doshi (@vrnd1986) reported from Mumbai Suburban, Maharashtra@JioCare Issue is Jio services are frequently getting disconnected and my account number is +91 22-35541965
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P (@RKREALTO) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare @DoT_India when I am at home Thakur Village Kandivali East Mumbai indoor problem in Like voice break & missed call alert not recd call drops incoming and outgoing for both. U know how many times I havecomplained Tilll when When problem will resolved
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Punit Sheth (@PuNiT84) reported from Mumbai Suburban, Maharashtra@JioCare This i am hearing with your customer care since past 3days...my registered number is 9819283377
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Sandeep Jha (@jhas73406) reported from Thāne, Maharashtra@JioCare @reliancejio Hi team, I want to move with Jio with postped connection. Support for this 7415861269 I m unable to connect with your team.
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Punit Sheth (@PuNiT84) reported from Mumbai Suburban, Maharashtra@JioCare its been 3days since i am facing Fiber internet issue...ur service engineer was saying backend team will take 4-5 days to resolve. He offerred to do the work in private. Do i pay him extra to get my internet started ?? @Airtel_Presence
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digant mehta (@digant1981) reported from Mumbai Suburban, Maharashtra@JioCare @TRAI my number +919869259158 had got it ported from dolphin (mtnl)to jio on 4th September 2020 and paid a yearly recharge of rs.2700 some how I used the number till 19th October then I shut down my phone till April 29th as I was not having and instrument for
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Harshal Tank (@Harshal_Tank) reported from Mumbai Suburban, MaharashtraSo @reliancejio just went flat out. Apparently some issues are being resolved. No update or warnings shared with customers. This is pathetic. @JioCare #JioFiber
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Fenil Seta (@fenil_seta) reported from Mumbai Suburban, MaharashtraI have to activate my @reliancejio internet pack to pay my @VodaIdea_NEWS bill on the VI app. The app is horrible. Claims I have no outstanding due. And the internet speed is inconsistent and painfully slow at times. Disappointing
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NEEL MERCHANT (@NEELMERCHANT87) reported from Mumbai Suburban, Maharashtra@JioCare My complaint dated 1st May yet not attended. You forcefully made me do a recharge so that your hardware could be tested & then u dont attend to complaints, you cancel them without attending!!!! Fibre yet not functional. Are you going to refund the forced paid amount?
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Amey Sakhare (@AmeySakhare2) reported from Mumbai Suburban, MaharashtraJio poor network at Virar east 401305 Showing 2 network bar and voice getting crack & slow internet. Since August 2020 complaining but no resolution Complain number MR0000T9QDU5 MR0000T9QDQY MR0000T9QJQX MR0000TBL1OL 2 Sep 20 MR0000TNYOWL 3 OCT 2020 @JioCare @DoT_India @rsprasad
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Punit Sheth (@PuNiT84) reported from Mumbai Suburban, Maharashtra@JioCare Does your backend team take so long to resolve the internet issue or your service engineers scare customer to earn extra money ??
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Manish Todi (@manntodi) reported from Thāne, Maharashtra@JioCare One msg is sufficient for reminder...but in 1 hour 3 3 msg ...it's worst......and we will recharge when we need.. why u r sending mwg again n again .....
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P (@RKREALTO) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio @DoT_India All numbers of incoming and outgoing when I am at Thakur Village Kandivali East Mumbai 400101. Facing indoor call drops and voice break 100 times complaint but no action taken by jio team
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Bhavik Doshi/भाविक दोशी (@Bhavikd03) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare jio network is becoming pathetic. What's wrong with network?
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P (@RKREALTO) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio @DoT_India Due to corona we are working from home now we are facing of all calls incoming outgoing indoor problem like voice break and call drop how many times I have complaints at Thakur Village Kandivali East Mumbai 400101. No action taken by jio. Why.
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nikhilsheth (@nikhilsheth) reported from Mumbai Suburban, Maharashtra@JioCare Still isn't resolved. Was told issue is with cabling and will br resolved in 2 days. 8 days of no net connectivity in entire building. Would you please refund my 6 month subscription fees paid and also my deposit.
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Tirthankar Sundaram (@tirthankar_s) reported from Mumbai Suburban, Maharashtra@reliancejio the #fiber is down since 3 days and have been calling your customer care everyday. Nothing getting sorted out the ground.
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dharmesh desai(Kejriwal -muffler man to mafi man) (@dharmeshdesai) reported from Mumbai Suburban, Maharashtra@JioCare @rsprasad our society Jio fibre is not working from yesterday 5pm,no reply from jiochat helpline... every one busy. Location mandpeshwar road Borivali West
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Punit Sheth (@PuNiT84) reported from Mumbai Suburban, Maharashtra@JioCare Plz help me to escalate this issue...i did not expect this from a private brand like Relience JIO
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Aditya Sood (@AdityaSood_) reported from Mumbai Suburban, MaharashtraWho they are: JIO What they provide: NETWORK OUTAGE Completely frustrated with @JioCare. This is the 5th time in the past 10 days or so that there has been a network outage with each lasting on an average for about 10-12 hours. PIN CODE: 400060 #Jio #JioCare
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Omkar (@Omkar44187880) reported@JioCare That’s the problem I am requesting on this portal since Jio Fiber is rolled out in Pune. Every time I receive same message my area will soon will cover. This is consistent since past more than 2 years. Whereas I have all other providers BSNL, Hathaway, Airtel, Tata, local provide
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Mohd Fahad (@m0hdfahad) reported@JioCare I need JioFiber connection urgently can you please escalate the issue to concern authority in indore, I am on my toes to pay for and get a connected. If you want more details plz DM
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Akhilesh Kumar (@Akhiles13047302) reportedMy airtel no 9955247198 me port no ke badle (UPC cannot be generated as there is an active request for the change of ownership for this number) Ye aa raha hai ,koi help kijiye @airtelindia @reliancejio Alternete no me Phone kare 7633896918
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Sriganesh Raman (@sriganeshr) reported from Sholinganallur, Tamil Nadu@Prashan24930154 Oh shucks. I was ok with @JioCare @reliancejio but in the last one month this is the second incident. I hope I'm not forced to change service provider.
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Sahil Zaan Mish (@sahilzaanmish) reported@JioCare @reliancejio the service executive literally said that yes sir there's an issue with our network in your area. Still i received a message saying no issue. I would like to get a refund
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Ash98 (@Ashmo77) reported@JioCare My complaint was put as weak indoor coverage, which is not true. Jio does not have power backup in my area. Whenever there's a powercut Jio network COMPLETELY GOES OFF for few hours. My issue showing as resolved, it isn't resolved at all. Fix the issue or I'm portion to Airtel.
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Anurag Jain 🇮🇳 (@anuragjain12) reported@JioCare Using 2 Jio SIMs in different phones. Both, since yesterday have the same issue. Receiver no hearing the voice on the other side. Pls help urgent. Both are business phones.
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Kj (@Kj41843418) reported@JioCare Want to urgently activate international roaming on my cell cannot find customer service contract Pin code 400050
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Akhilesh Kumar (@Akhiles13047302) reported@Airtel_Presence My airtel no 9955247198 me port no ke badle (UPC cannot be generated as there is an active request for the change of ownership for this number) Ye aa raha hai , @airtelindia @reliancejio Koi help kijiye alternate no pe 7633896918
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Nakul Raghav (@nakulraghav_5) reportedTwo company same problem, The number you have dialled is invalid and the call connects after a minute, call drops and drops. Not just me but hundreds of my friends I know. @airtelindia @reliancejio #calldrop