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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 3 outage signals in the last 24 hours around Mumbai Suburban, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • The most recent signal from this area was received Aug 5, 8:46 PM GMT+5:30.
  • 61% Internet (61%)
  • 12% Phone (12%)
  • 11% Total Blackout (11%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 1% TV (1%)

The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 5: Problems at Reliance Jio

Reliance Jio is having issues since 03:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Mumbai Total Blackout 19 minutes ago
Mumbai Internet 23 hours ago
Mumbai Internet 24 hours ago
Mumbai Internet 2 days ago
Mumbai Internet 2 days ago
Mumbai Wi-fi 2 days ago

Nearby cities with recent reports

Mumbai

15 recent signals

19 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare one thing is for sure will never port to @reliancejio as their executive couldn't call in more than 5 days. It's their 5g service

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra

    @reliancejio jio fiber isn’t working properly in Kopar Khairne. Please fix asap

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare You can call and keep talking what I need is an solution for my problem where is that?? It doesn’t take 3 days to solve an internet problem?? I will wait until tomorrow morning 9:30, if you can resolve it, superb, if not please let me know how can I surrender the devices

  • SujeetY9213
    Sujeet Yadav (@SujeetY9213) reported from Yashodham, Maharashtra

    @JioCare jio mobile network not getting from 2dys...

  • vinodpbakliwal
    vinod bakliwal (@vinodpbakliwal) reported from Yashodham, Maharashtra

    @JioCare hi i am jiofiber user i want to pause my connection as i will not be in the town for more than 2 months. Please help me

  • ROHANGOHIL
    ROHAN GOHIL (@ROHANGOHIL) reported from Yashodham, Maharashtra

    @JioCare All the iphone user are facing the same issue please solve it as soon as possible or u guys will lose all the customers

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare Inspite if registering a new complaint this afternoon at 12:30 I was been told that an engineer would visit by 3pm and it’s already 5pm but nobody here and also no communication, is this truly a 5G experience which you’ll claim??? Poor customer service

  • iPoonamRalh
    Poonam Ralh (@iPoonamRalh) reported from Mumbai Suburban, Maharashtra

    @Airtel_Presence I mistakenly recharged my number for 666 but i never got it coz I have ported my number to @JioCare . Can you pls look into this. Recharge did via @Paytm

  • nlgogri
    NLG (@nlgogri) reported from Yashodham, Maharashtra

    @JioCinema app is not smooth at all. While watching highlights if you press back 10 second button then video freezes and commentary runs. Very pathetic experience @BCCI of watching ipl this year. Hope you address this issue at earliest @reliancejio

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Why should I again revert when I am telling you issue isn’t fixed and I have given you ticket number which captures every details then why you keep on asking me. Please advise what has been done to fix this issue till date?

  • PRANOY_CHAUAAN
    PRANOY CHAUAAN (@PRANOY_CHAUAAN) reported from Mumbai Suburban, Maharashtra

    @SardarSomdeep @JioCare @Airtel_Presence God Knows now what and when would jio commercially start 5G for everyone - my phone model on the other hand supports more bands then required like Millimetre Wave , which would never connect coz they use MM WAVE to interlink towers

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare Keep on working you have time till 31st Dec 2023 to call a customer who wanted to port in JIO and this is what @reliancejio calls 5G service

  • ChemburChapters
    Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra

    @JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio

  • CAMANDO007
    Shashikant Pandey #CRPF (@CAMANDO007) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Do we have any network issue at Vakola Datta Mandir Dmello Comp. Last few days network and calling capacity of Jio getting worst. Could you pleas make some alternate arrangements or let know to port out if you not able to provide solutions.

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare The day from i port the call.. there is really have some issue. why we are telling you because we are suffering inspite of high charge amount you are not providing single rupee network.. just fed up your service which is not available check my history how many times it's get miss

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare I think this 15 times I have forwarded my house details... Why the same sop has been following? Can't you come here and check network

  • Deepako53618528
    Deepak ojha (@Deepako53618528) reported from Yashodham, Maharashtra

    @JioFiberVoice @reliancejio @JioCare The service is good but facing issues with the internet it gets down for 4- 5 hrs from last 15 to 20 days no support has been provided The app also doesn't resolve the issue. Worst customer support and issue resolve

  • mathewmantony
    मॅथ्यू अँटनी|Mathew Antony|മാത്യു ആന്റണി (@mathewmantony) reported from Mumbai Suburban, Maharashtra

    It's been 2 days @reliancejio internet services is down in Bandra.Apart from the consistency in giving SMS updates that service is not restored,there is no uptime. Will they also give billing reduction to all the subscribers.All are saying that no human interface at all.

  • paaaarthhh
    Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra

    @JioCare RT news channel is not working on jio fiber.Please help

  • TheVinodNair
    Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra

    @JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • charan_chintu_Y
    Murali Yeluri (@charan_chintu_Y) reported

    @JioCare Request ID: SR00002N6QQ6 no internet from this evening , raised the above request , schedule date shows 8 August, should i offer prayers till 8th August, today is 5th August and we work from home, why this poor customer service?

  • pratik_8787
    Pratk (@pratik_8787) reported

    Its been 2 days our jio internet is not working at home. We have raised reuest and no one has yet shown up. This is the 2nd time in 8 days where we are without internet at home for 4 days, which blocks our set top box connection as well. @JioCare

  • aheenmaxi
    Aheen **** (@aheenmaxi) reported

    . @TRAI it has been almost 24hrs but still no support from jio fibre team. Unable to speak with human agent also. They are providing worst customer service. @JioCare @reliancejio

  • rishi_HQ
    Rishi (@rishi_HQ) reported

    @JioCare , Red light keep blinking since last 2 days. Please raised a ticked and send a technician ASAP. Coustomer service id- 778560698216

  • Shinvanuk
    Manzoor Ali Khan (@Shinvanuk) reported

    Hey @airtelindia why are your services so f@cked up even in Delhi? I regret switching my 5 SIM card family pack from @reliancejio . Please fix your 5G services before I switch to some other service provider.

  • shashank_par24
    shashank pareek (@shashank_par24) reported

    @JioCare Hi @JioCare till now my issue has not been resolved and SR has been closed from your end. Yesterday I raised a new SR and engineer was expected to come on today 5 aug. Which got scheduled automatically for tomorrow. I need visit today SR number :SR00003D6SY5

  • Veerusl
    Veeru (@Veerusl) reported

    NO0001EX6E4K is pending installation from 6 days , no call from 3 days at least to check availability, installation guys are not professional, they never come during the scheduled hours, if you are not interested in having a new customer, pls refund my money @JioCare

  • RahulRa35294681
    Er. Rahul Ranjan (@RahulRa35294681) reported

    @JioCare Please please disconnect your garbage, I don’t need any refund, in fact I mustn’t expect for refund.

  • Sanjeebraj3844
    Sanjeeb raj (@Sanjeebraj3844) reported

    @reliancejio @JioCare Is the installation supposed to happen according to the technician's schedule or the customer's convenience? It has been 6 days now and they are not responding properly.

  • Srj_bit
    I_AM_SRJ 😁 (@Srj_bit) reported

    @VediHemant @JioCare Same has happened with me.. Lead details Dear Customer, A Jio representative Arjun D (Mob- 9113216304) will contact you for an appointment. Please share OTP XXXXX with the representative only AFTER your Booking Reference Number or Order Registration Number (ORN) is generated.