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Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 11 outage signals in the last 24 hours around Mumbai Suburban, including 11 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 8, 9:48 AM GMT+5:30.
  • 64% Internet (64%)
  • 16% Wi-fi (16%)
  • 8% Total Blackout (8%)
  • 8% Phone (8%)
  • 3% E-mail (3%)
  • 1% TV (1%)

The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 8: Problems at Reliance Jio

Reliance Jio is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, and Mumbai Suburban.

CityProblem TypeReport Time
Mumbai Internet 3 hours ago
Mumbai Phone 14 hours ago
Mumbai Total Blackout 19 hours ago
Mumbai Internet 19 hours ago
Mumbai Internet 20 hours ago
Mumbai Wi-fi 21 hours ago

Nearby cities with recent reports

Mumbai

47 recent signals

3 hours ago
Thāne

2 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • vsy135
    Vinod Yadav (@vsy135) reported from Mumbai Suburban, Maharashtra

    Pathetic service from @JioCare . Went to kanjur jio office (near huma cinema) to get my father's sim changed as existing one was corrupted. Everyone in that lane had electricity except jio store. Jio representative said "meter had been cut down as electricity bill is not paid"

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare one thing is for sure will never port to @reliancejio as their executive couldn't call in more than 5 days. It's their 5g service

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare Even Jio fiber speed is bad after upgrading to Rs 999 plan

  • ChemburChapters
    Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra

    @JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio

  • HarshJaiwant
    Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, Maharashtra

    How should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio

  • Alwaysanil_
    Anil (@Alwaysanil_) reported from Mumbai Suburban, Maharashtra

    My earlier request for engineer was for 5-6 pm slot 4 feb Since due to Some issue from jio application they didn't consider that SR, Please take a note of new SRN SR00001HEDMK I am having my lecture at 7 pm @_MukeshAmbani @JioCare @reliancejio

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,

  • dhi_ashu
    Ramdoot Ashu (@dhi_ashu) reported from Yashodham, Maharashtra

    Hey @JioCare I am facing internet related issue from a couple of days contact the customer care but not got any response pls solve the issue @reliancejio

  • ManishaNanavaty
    manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra

    @JioCare Pls share the number of the area division city level supervisors. This is not done. Every two days the network is down and we keep bearing with it. What quality of service is this??? @TimesNow

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mahape, Maharashtra

    Intermittently internet isn’t working @JioCare @JioFiberVoice You guys did some maintenance and screwed internet stability in my area!

  • PRANOY_CHAUAAN
    PRANOY CHAUAAN (@PRANOY_CHAUAAN) reported from Mumbai Suburban, Maharashtra

    @SardarSomdeep @JioCare @Airtel_Presence God Knows now what and when would jio commercially start 5G for everyone - my phone model on the other hand supports more bands then required like Millimetre Wave , which would never connect coz they use MM WAVE to interlink towers

  • SuhitJain3
    Suhit Jain (@SuhitJain3) reported from Mumbai Suburban, Maharashtra

    Worst network jio is having now a days totally 0 % network they providing 4-5 times i had called to customer care but they didn't solve my problem lazy *** @JioCare @reliancejio

  • ManishaNanavaty
    manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra

    @JioCare And once again the wifi has been down since last evening 9pm and not working yet after 12 hrs. Pls escalate this complaint. I don't want ur standard reply.

  • RaashulTandon
    RAASHUL TANDON (@RaashulTandon) reported from Mumbai Suburban, Maharashtra

    @airtelindia inspite of activating DND I'm getting zillion calls a day! Network issues haven't been resolved for the past 1 year. Is this a sublime message to port to @reliancejio ?!

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra

    @JioCare In my jio fiber plan,of Rs 999,I am getting a speed of 31 and 25 ,when it is supposed to be 150 or whereabouts, what is the reason for slow speed ? Please check

  • praachinh
    praachi (@praachinh) reported from Mumbai Suburban, Maharashtra

    @reliancejio @DoT_India @TRAI Jio has been unnecessarily charging me for Netflix subscription which i have deactivated in Sept 2022.When i called the customer care services they said charges are correct and nothing can be done.I request the telecom authorities to help me in this

  • Sarvjeet8082
    SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra

    @JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio

  • ashishhattangdi
    Dr. Ashish S. Hattangdi (Ph.D) (@ashishhattangdi) reported from Yashodham, Maharashtra

    @JioCare i wanted to Port our family numbers from prepaid to postpaid family plan. No response from website etc. Pls help

  • shah7543
    shah (@shah7543) reported from Mumbai Suburban, Maharashtra

    @reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet

  • CoronaRadiata2
    Corona Radiata (@CoronaRadiata2) reported from Mumbai, Maharashtra

    I don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • ShahNawazKhanMM
    Shah Nawazkhan (@ShahNawazKhanMM) reported

    One of the bad service provider in India @reliancejio Airfibre #ARGEGY

  • Dharmin_ms
    Dharmin (@Dharmin_ms) reported

    @JioCare I want to know who is working and my complain number, how difficult it is? @TRAI regulation is violated where I have no ways to register my complaint. @AshwiniVaishnaw you must look into this if we intend to make India a digital economy

  • vihar2004
    VPatel (@vihar2004) reported

    Hey @JioHotstar @JioCare why are you suddenly blocking titles on JioHotstar and forcing users to upgrade, especially when these were supposed to be included in the bundle with the ₹899 recharge plan? This feels like a bait-and-switch. Fix this and unlock the content we paid for!

  • 96Vikash
    Kumar (@96Vikash) reported

    @JioCare If you have an official IMD warning specifically for Bhubaneswar that justifies a 48-hour blackout, share it here. Otherwise, admit this is an internal failure in your service team. I am tired of these scripted, fake excuses.

  • HSAllRounder
    Himanshu Sharma (@HSAllRounder) reported

    @JioCare @reliancejio Your Social Media team didn't even get the sarcasm. Well, the service is not good. I was hoping for a response. Regards, Himanshu Sharma

  • krishnaprayanam
    Krishna Prayanam🇮🇳 (@krishnaprayanam) reported

    @JioCare We regret to inform you that your Order Number FS0000007M6B for Ownership Change having Jio Fiber/AirFiber Voice Number +918514318*** could not be processed due to Junk Characters in customer / LR details. Please contact me to solve this issue.

  • Gauravv14391
    Gaurav Vishwakarma (@Gauravv14391) reported

    @JioCare @JioCare What do you mean by rest assured..using this keyword to safeguard yourself and not working on reality Any update on this , Yesterday sent in DM-our team to resume the services in next few hours. You will receive a service request number for this via SMS - Priyanka

  • shayanbh
    wings2wheels (@shayanbh) reported

    Dead internet for a week (ID: 913335917857). @JioCare engineer uninstalled my receiver, took it, and fraudulently marked the ticket "RESOLVED"! Trapped in AI bot loops with zero human response. Fix this. @reliancejio @ConsumerCourt_ #JioAirFiber #JioDown

  • TarunJhanjher
    तरूण झांझर (@TarunJhanjher) reported

    @Airtel_Presence If my call drops and internet issues are not resolved, I'll be forced to switch to @reliancejio . Their network is much better across Haryana and India. We pay ₹900 every month, not to deal with poor service.

  • Gykrishna13
    Yugesh | 𝕏 (@Gykrishna13) reported

    @JioCare My JioFiber has been down since 6 Jul 2026, 5:00 PM. Initially the outage ETA kept changing (10:25 PM → 7 Jul 6:25 PM), then it simply changed to "We'll inform you ASAP." Now the outage isn't even shown in the app.I raised SR00002ME91E, but no engineer has been assigned