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Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 4 outage signals in the last 24 hours around Mumbai Suburban, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 24, 7:42 PM GMT+5:30.
  • 62% Internet (62%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 11% Phone (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

The latest reports from users having issues in Mumbai Suburban come from postal codes 402308 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 24: Problems at Reliance Jio

Reliance Jio is having issues since 07:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Mumbai Internet 5 hours ago
Mumbai Internet 8 hours ago
Mumbai Internet 15 hours ago
Mumbai Internet 19 hours ago
Mumbai Internet 1 day ago
Mumbai Internet 1 day ago

Nearby cities with recent reports

Mumbai

31 recent signals

5 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • sarfrazansarii
    SARFRAZ ANSARI (@sarfrazansarii) reported from Mumbai Suburban, Maharashtra

    Hii @JioCare My Phone Is 5G My Jio Sim Is 5g But it not showing 5g Please Help me

  • RaashulTandon
    RAASHUL TANDON (@RaashulTandon) reported from Mumbai Suburban, Maharashtra

    @airtelindia inspite of activating DND I'm getting zillion calls a day! Network issues haven't been resolved for the past 1 year. Is this a sublime message to port to @reliancejio ?!

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @cankkasera @JioCare @reliancejio Hi I have face call and network both issue... I have just recently port the network candle is only ,1 available. Despite following up no improvement... जियो मैने क्यों लियो... Abhi Aisa lag raha he

  • sheldondsouza38
    Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra

    @airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @reliancejio @JioCare it's frustrating time, taking twice the recharge but not given one single improvement in the jio... Everyday we are facing issue! I am not expecting such delay in service from Jio.. the more we raise whistle blow the more you are ignoring us big shame...

  • miteshsaraf78
    Mitesh Saraf (@miteshsaraf78) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare Hey when is #Mumbai getting #5G really sick of this useless currant network 😡

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare tv channels on Jiofiber giving trouble,at times some channels disappear,my plan is 150 Mbps,stb needs to be checked

  • agarwalvishnu
    vishnu agarwal (@agarwalvishnu) reported from Mumbai Suburban, Maharashtra

    @JioCare No solution to my complaint yet...

  • ChemburChapters
    Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra

    @JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio

  • WhistleBlower_H
    Whistleblower-सिटी बजाओ📢 (@WhistleBlower_H) reported from Yashodham, Maharashtra

    Jio 5g Service Net...Hahahaha. It seems to run at a speed of 2G. 5G Internet service is still not available in cities like Mumbai Metropolitan. Ambani company is fooling all Indians. @reliancejio @JioCare @TRAI

  • snair700
    Sethu Nair (@snair700) reported from Mumbai Suburban, Maharashtra

    @JioCare What a ****** network. When your recharge expires all network go slow specially the data network.

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @JioCare @reliancejio your Sigma quality will never come.. such a degrade service daily i am facing despite several complaints you are just operating ur AI and phone technology i think u don't have enough tower and service engineer please close my service it's done now

  • SmileAwayyy
    Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra

    @reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response

  • surensadwelkar
    Surendra Sadwelkar (@surensadwelkar) reported from Mumbai Suburban, Maharashtra

    @JioCare i have complained 2 times so far that I cannot make or receive calls sometimes, i am not able to call any emergency numbers like 100. So far my issue remains unresolved. If Jio is not able to resolve my issue i will have to port out.

  • dhi_ashu
    Ramdoot Ashu (@dhi_ashu) reported from Yashodham, Maharashtra

    Hey @JioCare I am facing internet related issue from a couple of days contact the customer care but not got any response pls solve the issue @reliancejio

  • JagtianiShekhar
    CJ (@JagtianiShekhar) reported from Yashodham, Maharashtra

    @reliancejio @JioCare WIFi issue since yesterday and completely down since yesterday night. Please resolve immediately, thanks.

  • ManishaNanavaty
    manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra

    @JioCare And once again the wifi has been down since last evening 9pm and not working yet after 12 hrs. Pls escalate this complaint. I don't want ur standard reply.

  • shah7543
    shah (@shah7543) reported from Mumbai Suburban, Maharashtra

    @reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet

  • starchaitnya
    Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra

    @JioCare I want to port my no to onther service provider. Your complaints number 198 not working. Your customer support worst on Twitter too.

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare I think this 15 times I have forwarded my house details... Why the same sop has been following? Can't you come here and check network

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Akkena_Sudhakar
    sudhakar (@Akkena_Sudhakar) reported

    My mother’s JioFiber in Hyderabad has been down for over two days due to a broken wire. A technician promised to visit but never came. The registered number is inactive,OTP-based chat and WhatsApp support are inaccessible. Please escalate and arrange a Telugu-speaking. @JioCare

  • daksh_dube51691
    Daksh Dubey (@daksh_dube51691) reported

    10 days, multiple complaints, and my Jio AirFiber still isn’t working properly. Very disappointed with the service. I’m now cancelling my Jio AirFiber connection. @JioCare #JioAirFiber #PoorService

  • jain_bhartiya
    jainited.1008 (@jain_bhartiya) reported

    @JioCare Hi, I've already shared the reason multiple times. Sharing the reason last time here; 1. Internet speed is coming only 1 to 2 mbps since 7 days even after the engineer visit for resolution. 2. Many times router goes automatically change the IP without any reason

  • lastwarior
    Last Warrior (@lastwarior) reported

    @JioCare Hello Shshank, please be aware, that the first 2 days, you did not allow me create a ticket saying that it is an area wise problem, once we created a ticket yesterday, you have been pushing my slot to different hours; poor customer service.

  • thinkersutra
    Shrinivas Kulkarni (@thinkersutra) reported

    @JioCare your customer care promised that an engineer visit will happen today. it didn't. they said we have escalated the issue. then where is the resolution?

  • pabhishek461
    Abhishek Pandey (@pabhishek461) reported

    @JioCare bad internet speed 😡

  • rtbagga
    Rakshit Bagga (@rtbagga) reported

    I had paid money for new jio fiber connection, on 20th July in surat they were supposed to install and today its 24th july but they have not done it and also there is no way to contact anyone do not know how service will be @JioCare @reliancegroup @reliancejio

  • RUPAM_BongHind
    रूपम🚩🚩🚩🚩🇮🇳 (@RUPAM_BongHind) reported

    Shame on @reliancejio You don't have a minimum of responsibility to restore & attend my wifi connection issue. Just routine mail reply only. Disgusting service. How long can you continue with this? Someone will displace you sooner than letter.

  • AMaharana1
    Jitu Maharana (@AMaharana1) reported

    @JioCare I purchased the 100 Mbps plan and activated it successfully. I also received the confirmation message. However, my internet speed is still around 30 Mbps. I have already restarted the router, but there has been no improvement. Please check and resolve the issue.

  • iammayank_d
    Mayank Dubey (@iammayank_d) reported

    Hey jio, I have ordered an airfiber two days ago also one of your staff is installed it on today's evening but the internet is not working yet.. kindly resolve the issue as soon as possible Order No. - NO0001EQZRPC @JioCare