Reliance Jio outages and service status in Mumbai Suburban, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
- Reliance Jio generated 4 outage signals in the last 24 hours around Mumbai Suburban, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Aug 24, 9:08 PM GMT+5:30.
- Internet (64%)
- Wi-fi (14%)
- Phone (11%)
- E-mail (8%)
- Total Blackout (3%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai Suburban, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 25: Problems at Reliance Jio
Reliance Jio is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai Suburban, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 17 hours ago |
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Internet | 18 hours ago |
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Internet | 20 hours ago |
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Internet | 22 hours ago |
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Wi-fi | 2 days ago |
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Internet | 2 days ago |
Nearby cities with recent reports
19 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:
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manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra@JioCare Pls share the number of the area division city level supervisors. This is not done. Every two days the network is down and we keep bearing with it. What quality of service is this??? @TimesNow
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manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra@JioCare And once again the wifi has been down since last evening 9pm and not working yet after 12 hrs. Pls escalate this complaint. I don't want ur standard reply.
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SARFRAZ ANSARI (@sarfrazansarii) reported from Mumbai Suburban, MaharashtraHii @JioCare My Phone Is 5G My Jio Sim Is 5g But it not showing 5g Please Help me
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Mehak Kala (@mehak_kala) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio @JioFiberChennai When v need the connection then why it takes only half a day. Horrible sales team especially Hemant Singh frm Thane branch +919321003391 Need dis sorted asap
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Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra@JioCare Everytime I am given this same vague replies and no concrete resolution. Huge mistake that I ported out from Airtel to Jio for such sub standard network and more so for such pathetic service experience as no one in Jio ever listens. Such arrogance
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Pankaj K (@pankajcyberr) reported from Mumbai, MaharashtraInternet not working but green light is there on fiber box. @JioCare How many times will I get internet interruption? Will you refund the amount for downtime?
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Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@cankkasera @JioCare @reliancejio Hi I have face call and network both issue... I have just recently port the network candle is only ,1 available. Despite following up no improvement... जियो मैने क्यों लियो... Abhi Aisa lag raha he
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I am Pankaj (@impankajengg) reported from Mumbai Suburban, Maharashtra@JioCare I am unable to see Twitter feeds, unable to make whatsapp voice and video calls with jio data from my new phone (1+10T). What's the solution?
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Ajay Awtaney (@LiveFromALounge) reported from Mumbai Suburban, Maharashtra@JioCare when does the service on my postpaid phone resume? Its been 2 months approx and the bills are all@paid (you have a mandate for auto debit). Shall I port the number away?
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare I think this 15 times I have forwarded my house details... Why the same sop has been following? Can't you come here and check network
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Sujeet Yadav (@SujeetY9213) reported from Yashodham, Maharashtra@JioCare jio mobile network not getting from 2dys...
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Anil Menon (@anil_anilmenon) reported from Yashodham, Maharashtra@JioCare @reliancejio @AndheriLOCA I have 2 personal and 1 Corporate JioFiber internet connection. The internet connection is down on a regular basis. Yesterday the internet service was not available from 12pm to 7pm. Today again there is no internet connection since 12pm
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PRANOY CHAUAAN (@PRANOY_CHAUAAN) reported from Mumbai Suburban, Maharashtra@SardarSomdeep @JioCare @Airtel_Presence God Knows now what and when would jio commercially start 5G for everyone - my phone model on the other hand supports more bands then required like Millimetre Wave , which would never connect coz they use MM WAVE to interlink towers
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gunjan khatri (@gunjankhatrii) reported from Mahape, Maharashtra@reliancejio @JioCare @_MukeshAmbani I am trying to order jio fiber box from last 15 days raised ticket also but i am told no stocks ..wanted to know if I can get the fiber setop box ..as never tght this item also will have shortage
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CJ (@JagtianiShekhar) reported from Yashodham, Maharashtra@reliancejio @JioCare WIFi issue since yesterday and completely down since yesterday night. Please resolve immediately, thanks.
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare @JioFanClub @reliancejio I have raised an issue and complaint number was given , without anyone visiting the complaint is closed and I’ve got an sms saying problem resolved. How on earth is it possible to check hardware from the backend pathetic service I must say
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Poonam Ralh (@iPoonamRalh) reported from Mumbai Suburban, Maharashtra@Airtel_Presence I mistakenly recharged my number for 666 but i never got it coz I have ported my number to @JioCare . Can you pls look into this. Recharge did via @Paytm
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Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare Intermittent connection loss!! I am done now take some effort to investigate open the ticket listen to what your representative has advised & then let me know on what grounds you have closed the ticket without providing resolution and none of you jerks making an effort to call me
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Deepak ojha (@Deepako53618528) reported from Yashodham, Maharashtra@JioFiberVoice @reliancejio @JioCare The service is good but facing issues with the internet it gets down for 4- 5 hrs from last 15 to 20 days no support has been provided The app also doesn't resolve the issue. Worst customer support and issue resolve
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Naizil Rodrigues (@Naizilrodrigues) reportedYour upload speed is extremely low, making it difficult for us to work and upload files. Please check the network issue in my area and resolve it as soon as possible. @airtelindia @JioCare @Airtel_Presence
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Nishant Verma (@nish_iamhere) reported@JioCare @reliancejio Cancel my LR000016BXM4 for new connection and refund my money. I am in very mental tension due to Jio pathetic customer support. No way to connect with customer care. Miss Himanshi +91 85957 06863 now not picking call.
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GUDDU KUMAR (@GKNYADAV) reported@JioCare Hi Shubham, Now internet is working. As the service was down for 22 days so need to provide compensation(Credit/extension) of equivalent time. @JioCare
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Mohammed Chotumiya (@MohammedChotum2) reported@JioCare @TRAI @_MukeshAmbani Is this your customer service
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AASIF ALI (@aasifali765) reported@reliancejio @JioFinance1 Jio Payments Bank’s helpline has no clear option to speak with a customer-care executive. Automated menus cannot resolve every issue. Please provide accessible human support and address this grievance. #JioPaymentsBank #RBI
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जीतेन्द्र देशवाल (@Jeetend05664427) reported@JioCare There are no reply about the above concern and problem are still same @reliancejio
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Siddhant Ingole (@sisidingole) reported@JioCare @JioCare @reliancejio Are you even reading the chat before replying? I have already shared my alternate number in the DM days ago! Have you even bothered to check it yet? Stop wasting time with loop questions, cancel order NO00015JALY1, and process my refund immediately!
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Gaurav Bhandari (@gauravgoldi77) reported@JioCare I’m fed up with your pathetic service. Please come to my home, disconnect the connection, and take your equipment back.
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Prafful Bonaventure (@praffulbk) reportedYes @JioCare @reliancejio sucks. Worst service ever. Worst customer support. They just keep the customers stalling and scamming
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Satnam Singh (@008blink) reported@reliancejio Till now no response from your installation team, even contacted ur TL but no response, pathetic service @reliancejio