Reliance Jio

Reliance Jio Outage Report in Mumbai Suburban, State of Mahārāshtra

No problems detected

If you are having issues, please submit a report below.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, State of Mahārāshtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Mumbai Suburban, State of Mahārāshtra 11/21/2025 14:40

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Phone (13%)

    Phone (13%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mumbai Suburban, State of Mahārāshtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai and Thāne.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai TV
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Total Blackout
IndiaMumbai Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban, State of Mahārāshtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • Karmawork Karmesh (@Karmawork) reported from Mumbai, State of Mahārāshtra

    @JioCare no internet on our gigafiber since last evening. We are working from home. Please help. Pin code 400701 Ghansoli sector 11

  • Miriam65654775 Annemaria (@Miriam65654775) reported from Mumbai Suburban, State of Mahārāshtra

    @KumarNavin82 @JioCare I was so happy using this network but it’s gone so bad that where I pay for 30 mbps I get 5-7 mbps & no one to talk to your agents transfer me to the Jiofi no where it’s always gets cut and when I call the other no ther is no agent to speak to SR# SR000012Q8ZT pls update

  • 84Machis Arun Mehta (@84Machis) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare absolutely third rate customer service. Blocked my number even though payments are made and now their rep is blaming why we’ve made payments through 3rd party wallets and Jio Pay. Astonishing to see how such poorly customers are treated

  • StonerJesus Cabin Fever Jesus (@StonerJesus) reported from Mumbai Suburban, State of Mahārāshtra

    I've dealt with some shady ISPs over the years but none of them come even close to @reliancejio in terms of either inability to keep their network running or the infuriatingly useless customer support. And I once used an ISP with a total employee count of two.

  • Swapnil90292778 Swapnil Nikam (@Swapnil90292778) reported from Mumbai Suburban, State of Mahārāshtra

    @airtelindia you are trying to sell postpaid and when I'm trying to port my number to your prepaid you page is showing some error. Irony of all networks Other hand @JioCare you sucks with network. #airtel #jio

  • MANOJSHAH1963 MANOJ SHAH (@MANOJSHAH1963) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Only regret, no solution l

  • Vinaychhadva Vinay C (@Vinaychhadva) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio Your infocomm service are so bad and people so unprofessional. It’s better that no one takes your services . Asst manager Amit Patil JC enterprise manager has been the worst kind

  • StonerJesus Cabin Fever Jesus (@StonerJesus) reported from Mumbai Suburban, State of Mahārāshtra

    I've dealt with some shady ISPs over the years but none of them come even close to @reliancejio in terms of both inability to keep their network running and the infuriatingly useless customer support. And I once used an ISP with a total employee count of two.

  • andyshah1987 Anand Shah (@andyshah1987) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare jiofiber not working since noon. No mechanism to complain.

  • SKarjatkar Snigdha Karjatkar (@SKarjatkar) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare i have been asking for pick up of my old device for last 3 months. I am not getting any response but jus SMS es. Pls help me get refund for my old no.i m an already existing customer at my new address.

  • MANOJSHAH1963 MANOJ SHAH (@MANOJSHAH1963) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio Worsted speed of internet Jayraj Nagar Borivali West Mumbai 20 name given but no solution No renewal JIO again

  • MANOJSHAH1963 MANOJ SHAH (@MANOJSHAH1963) reported from Mumbai Suburban, State of Mahārāshtra

    @TRAI Sir, in few days we are go in 5G, but now a days in 4G user get internet speed 2 MPBS. Sir service provider must Bound to give minimum internet speed as you give guide lines, no excuse many users there for speed is low @reliancejio @JioCare

  • MANOJSHAH1963 MANOJ SHAH (@MANOJSHAH1963) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio Due to many JIO users in my location and I can't get internet speed below 4MPBS, I chose change service provider... Buy JIO next Rcom

  • ghumakaad Ankit (@ghumakaad) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Do you have Jiofiber service in Malad West, Mumbai?

  • MANOJSHAH1963 MANOJ SHAH (@MANOJSHAH1963) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @reliancejio Due to many JIO users in my location and I can't get internet speed below 4MPBS, I chose change service provider... Buy JIO next Rcom

  • StonerJesus Cabin Fever Jesus (@StonerJesus) reported from Mumbai Suburban, State of Mahārāshtra

    After about 2-3 weeks of uninterrupted service, I got home tonight to find that my @reliancejio fiber connection is down again. That's the third time in the last two months, with a total downtime of 18 days and counting.

  • MANOJSHAH1963 MANOJ SHAH (@MANOJSHAH1963) reported from Mumbai Suburban, State of Mahārāshtra

    @DoT_India Sir, in few days we are go in 5G, but now a days in 4G user get internet speed 2 MPBS. Sir service provider must Bound to give minimum internet speed as you give guide lines, no excuse many users there for speed is low @reliancejio @JioCare

  • Miriam65654775 Annemaria (@Miriam65654775) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @KumarNavin82 On Sunday we had. Jiofi issue, a person comes to check it calls me and runs away and this issue is unsolved still pending and not one damn call to give me an explanation out companies run on you service if you can’t give us service wel happily change

  • MANOJSHAH1963 MANOJ SHAH (@MANOJSHAH1963) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @reliancejio Worsted speed of internet Jayraj Nagar Borivali West Mumbai 20 name given but no solution No renewal JIO again

  • Miriam65654775 Annemaria (@Miriam65654775) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Thank you I just hope you reach out soon as I was promised that you guys would come home to check the network as we all are working from home. And we have continuously calls and conference meetings. Your network is just getting worse ..It would be nice if you guys come & rectify

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • umohan26 umohan (@umohan26) reported

    @reliancejio @JioCare Increasing the service is not required The existing service has to be provided one time...worst service and wrong commitment from jio .... Your service request number is SR00001C7ZBS. You will receive an update by 15/07/2022 20:57 Last one week i am chasing for resolution...

  • starsmitten starsmitten (@starsmitten) reported

    @JioCare Internet speeds are slower than a goods train. The Jio helpline disconnects the moment one tries to speak to the helpline. An SMS message saying that there is a problem in my area(Noida) is auto generated. Today is the fourth day and there is no resolution

  • rp_india राहुल पाण्डेय (@rp_india) reported

    @airtelindia Can I get my money back if it is going to take ages to get the installation completed? I have emailed via Twitter also so many times but no resolution. At least @reliancejio declined that they cannot give connection but @airtelindia took money and now fooling around.

  • IndrajeetAD Indrajeet Deshpande (@IndrajeetAD) reported

    @JioCare Two phone numbers have used my email address. Despite contacting your customer service several times, the issue isn't resolved. Please help

  • pagalsamemer13 Vishnu (@pagalsamemer13) reported

    @reliancejio has so slow internet network. I am unable to do live classes.

  • Lucifer_wild1 Dr. PR (@Lucifer_wild1) reported

    @JioCare after multiple complaints to jio care, and 198 my internet in still not working. Every time same nonchalant answer your problems will be resolved but nothing happens. This is happening for the past 3 months. Worst service ever.

  • Waseemkgn Waseem Ahamad (@Waseemkgn) reported

    @JioCare there is no network and speed problem in my area from 6 months, the network signal fully working only in night, I asked the nearest jio office, they said its RCOM bts we don't anything for you, So now i don't have any option ony switch to other operator, Mo 7007529957

  • shirin_4 Shirin Parikh (@shirin_4) reported

    Am I the only one who is facing network issue in Jio or others too? @JioCare @reliancejio #jio #Ahmedabad

  • anjalis1241 Anjali Singh (@anjalis1241) reported

    @JioCare They are fraud, worst only did fake promises. The reason behind this is their poor service I have requested my jio fiber relocation on 4th July 2022 And still it is not relocated. They are fake don’t take services from jio.

  • VenkataL7 Venkata Ramana Lagisetty (@VenkataL7) reported

    @JioCare Mr. Varun. Providing the best means, not having any service break downs, if breakdown happens then fixing before 24 hours of TAT. Here you are crossing 2 days. How can it be the best. I am again asking will you reimburse this loss?