Reliance Jio outages and service status in Cochin, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Cochin, including 1 direct report.
- The most common problems reported in this area mention Internet and Total Blackout.
- The most recent signal from this area was received Jul 11, 8:07 AM GMT+5:30.
- Internet (83%)
- Total Blackout (17%)
The latest reports from users having issues in Cochin come from postal codes 682024 , 682017 , 682507 , 682013 , 682011 and 682012 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Cochin, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Cochin, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 11: Problems at Reliance Jio
Reliance Jio is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cochin, Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Total Blackout | 7 hours ago |
|
Cochin
|
Internet | 1 day ago |
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Cochin
|
Internet | 4 days ago |
|
Cochin
|
Internet | 5 days ago |
|
Cochin
|
Internet | 8 days ago |
|
Cochin
|
Total Blackout | 12 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Cochin, Kerala
Latest outage, problems and issue reports in Cochin and nearby locations:
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vichanu (@vichu242) reported from Tripunittura, Kerala@JioCare Because of your extreme customer service , i moved to @Airtel_Presence , @reliancejio appellate customer representative behaviour to customer " if you want stay, or go to hell. Beyond this you can't even complain to CEO". Finally moved out from @reliancejio #happy.
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Debashis (@indiadebashis13) reported from Chottanikkara, Kerala@DoT_India @TRAI @rssharma3 @manojsinhabjp @PMOIndia Respected All, could you please guide me how I can solve my below concern, bcos @JioCare can't agreed2launch any complaint4the same..They r promised that we r on tht, more than 6 months facing the same issue, but no solutions
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DrHakeem MK (@DrHakeemMK) reported from Tripunittura, Kerala@reliancejio The worst network in our area. Network speed is pathetic. Especially during night hours. Complained a lot, but of no use. Simply wasting money by recharging. Compelling me to port the number or escalate the complaint to TRAI.
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Dr. Suresh Kumar Madhusudhanan (@sureshseagull1) reported from Tripunittura, Kerala@sundarpichai @reliancejio Big reform in the communication sector. It will really help many poor for online education & building their career.
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@gsu303 @vabesvaradwaj @JioCare @Airtel_Presence @TRAI @DoT_India @narendramodi All the best Vabea, I'm very bad experience with Jio, more than 2 years facing network issue
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Jinesh Nair (@jineshnair_85) reported from Kadungalūr, Kerala@ViCustomerCare Can't you understand the problem, you still want an elaboration? I have pinned my location. If you don't understand what the problem is, take some advise from you competitor's @reliancejio and @airtelindia
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Saleem Pallisserikuzhiyil (@saleemseios) reported from Tripunittura, Kerala@JioCare no DATA coverage of network ,SEO MANZIL, near Bombay stores, THRIKKAKARA PO, NGO QUARTERS junction via,PIN 682021.Same complaint registered soon after launch of Jio network, No remedy so far .
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Shiva S (@shivam6824) reported from Cochin, Kerala@JioCare Internet Speed Very Slow in Area 6GVC+43G Maholi, Uttar Pradesh. Mobile Number 76072 85192
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Ashil george (@Ashilgeorge) reported from Aroor, Kerala@reliancejio @JioCare In your's world's largest data network not even getting 3G speed in our area......
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare @reliancejio #jiofiber Issue still not resolved. Not able to view SUN NXT app for past 3 days
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Nithin.K.Lenin (@klnithin) reported from Tripunittura, KeralaGuys really now I am using @BSNL_KL 4G sim on my phone past few days I am getting such kind of bad network from their end dont know what's the matter do I need to call cx department and ask for any kind of internet Settings earlier it was @JioCare using phone #Note8
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio Mob 8078016682 Respected sir I as a customer of Jio mobile Kerala circle.I am facing poor indoor coverage issue in my address location. Data stopping during using data services. Unable to open "My Jio" app in indoor. Tottally I am deadly cheated by jio Kerala
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EALIAS SIMON (@EaliasS) reported from Tripunittura, Kerala@reliancejio Mob 8078016682 From Mr.Ealias PS Kerala Respected sir I as a customer of jio mobile. I am facing very poor 4g data speed issue in indoor for the last few days. Due to this issue I am unable to access data services in indoor properly sir.Please arrange a network
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Jio set top box gets hang and need to restart it. It will stop several times even after restarting the set top box. Issue is repeatedly happening. Informd customer care several times but they instruct to clear data, cache and then restart. Kindly give permanent solution
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare need service assistance . My modem is not working .
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Naveen Prakash (@naveenprakash25) reported from Chottanikkara, KeralaAs per the instructions waited and retried many times and checked and still same issue. Then I changed my RMN from @reliancejio to @BSNL_KL number and started getting the OTPs. Issue resolved, thanks
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RS (@rsekhar_7) reported from Tripunittura, Kerala@reliancejio Pathetic experience from jio.very bad connectivity even after repeated recharge.Especially when kids are having online classes and exams it s high time to switch to Airtel.Even vodafone has improved a lot with respect to connectivity and customer service
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Amrit Purohit (@AmritPurohit15) reported from Panambukad, KeralaHello @reliancejio here your network is very delay now,my phone internet is not working and calls goin in drop mode,kindly check and do solve issue in here location.. @JioCare
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MaxPayne (@max_payne1986) reported from Tripunittura, Kerala@JioCare please tell me . How can I get the refund. I am totally dissatisfied, disappointed because of the customer support. cancelled all my programmes because of your message i got about connection scheduled time. No reply, no action. Please give me the refund. ASAP
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Tanuj Bagla (@TanujBagla) reported@JioCare is like past years BSNL. It's a mistake to have applied for their service.
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Saber Khan (@RealIndianSaber) reported@JioCare I have already provided all these details to you multiple times before, but unfortunately, no solution has been found yet. Instead of asking for the same information repeatedly, please look into the issue and resolve it at the earliest.
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Jinendra Mehta (@JinendraMehta6) reportedWorst services during office working days . @reliancejio
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राजस्थानी ऊंट (@rajasthaniunt) reportedIt seems @JioCare has replied just for the sake of formality, as they have done many times before. A standard response means little when the actual issue remains unresolved. Customers need solutions, not copy-paste replies. @TRAI @khurpenchh
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Himashu Tyagi (@tyagiji2611) reportedIt's been 5 days since my JioFiber stopped working. Despite registering a complaint, no engineer has visited and my connection is still down. Complaint No.: SR00003AM6J5 Very disappointing service. Please resolve this immediately. @jio_fiber @reliancejio @JioCare
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Tushar_uk (@TusharU91012588) reportedHi @JioCare @reliancejio , I bought a new Jio SIM, but when I logged into @JioHotstar it showed another person's profile and watch history. Also, this new number is already linked to someone else's Instagram account. This is a serious privacy issue.
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Siddharth Chhajed (@sidieeie) reported@JioCare X {799 was debited from my bank account on 18 May 2026 for a Jio prepaid recharge, but the recharge was never activated and does not appear in my recharge history.
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mudit devda (@muditdevda) reported@JioCare I have raised request to resolve my JioFiber issue, called customer care around 10-15 times every time they say we will do it but no resolution yet. Even have put my request on hold without any solution.
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rappan rappi rap (@Datarsahab) reportedPure arrogance & zero accountability from @JioCare 9th day without Internet. Prepaid Internet for a year, no technicians have come in despite the scheduled visits. Your customer service is shite. Couple of numbers shared, when called, they said- dusra internet lagva lo.
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Dr sandeep kadlewad (@sandeep12sk) reportedDear @JioCare your network quality is very poor in my area. 5G is almost never available, so my daily 2 GB of 4G data gets exhausted quickly. Please improve your network or provide additional 4G data . Otherwise, I'll have to port my number to another network.