Reliance Jio outages and service status in Cochin, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Cochin, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Aug 5, 7:08 PM GMT+5:30.
- Internet (57%)
- Total Blackout (14%)
- Wi-fi (14%)
- Phone (14%)
The latest reports from users having issues in Cochin come from postal codes 682011 , 682507 , 682012 , 682017 and 682024 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Cochin, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Cochin, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 9: Problems at Reliance Jio
Reliance Jio is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cochin, Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Internet | 4 days ago |
|
Cochin
|
Internet | 8 days ago |
|
Cochin
|
Wi-fi | 15 days ago |
|
Cochin
|
Internet | 16 days ago |
|
Cochin
|
Phone | 18 days ago |
|
Cochin
|
Internet | 22 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Cochin, Kerala
Latest outage, problems and issue reports in Cochin and nearby locations:
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Ashil george (@Ashilgeorge) reported from Aroor, Kerala@reliancejio @JioCare In your's world's largest data network not even getting 3G speed in our area......
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vichanu (@vichu242) reported from Tripunittura, Kerala@JioCare Because of your extreme customer service , i moved to @Airtel_Presence , @reliancejio appellate customer representative behaviour to customer " if you want stay, or go to hell. Beyond this you can't even complain to CEO". Finally moved out from @reliancejio #happy.
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MaxPayne (@max_payne1986) reported from Tripunittura, Kerala@JioCare please tell me . How can I get the refund. I am totally dissatisfied, disappointed because of the customer support. cancelled all my programmes because of your message i got about connection scheduled time. No reply, no action. Please give me the refund. ASAP
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam dt Pin682314 Landmark Puthengady Cruz. Mob7561822320 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am facing poor 4g coverage in ground floor. I am unable
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RS (@rsekhar_7) reported from Tripunittura, Kerala@reliancejio Pathetic experience from jio.very bad connectivity even after repeated recharge.Especially when kids are having online classes and exams it s high time to switch to Airtel.Even vodafone has improved a lot with respect to connectivity and customer service
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marson dominic (@dominic_marson) reported from Tripunittura, Kerala@JioCare the network and cellular network is going from good to bad and now from bad to worst cannot connect calls most of the time net is slow I had ported from Airtel to jio and now it looks like time to port back to Airtel will wait until the end of this month
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rahul baria (@rahulbaria18) reported from Tripunittura, Kerala@JioCare Still waiting for resolve my problem
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@reliancejio @JioCare It's very disappointing to know that customer care is not able to resolve the queries due to technical issues. List of channels is not available with customer care. We are paying huge amount expecting better facilities.
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VJKishore (@VJKishore17) reported from Tripunittura, KeralaHello @JioCinema whether this entire match is going to buffer or I can at least watch few ***** live ??? I have fiber connection @reliancejio but still connection is very poor … not at all up to the mark
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare need service assistance. Modem is not working.
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Debashis (@indiadebashis13) reported from Chottanikkara, Kerala@DoT_India @TRAI @rssharma3 @manojsinhabjp @PMOIndia Respected All, could you please guide me how I can solve my below concern, bcos @JioCare can't agreed2launch any complaint4the same..They r promised that we r on tht, more than 6 months facing the same issue, but no solutions
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare @reliancejio #jiofiber Issue still not resolved. Not able to view SUN NXT app for past 3 days
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Mob.8078989291 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am unable to use data services in my home due to poor 4g data speed issue in
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EALIAS SIMON (@EaliasS) reported from Tripunittura, Kerala@reliancejio Mob 8078016682 From Mr.Ealias PS Kerala Respected sir I as a customer of jio mobile. I am facing very poor 4g data speed issue in indoor for the last few days. Due to this issue I am unable to access data services in indoor properly sir.Please arrange a network
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Tony Thomas (@tonyth0mas) reported from Tripunittura, Kerala@reliancejio i used only your network today feom 4pm ...before that i was uaing @airtelindia ..how come 2 gb conplleted in 1 hour @TRAI
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DrHakeem MK (@DrHakeemMK) reported from Tripunittura, Kerala@reliancejio The worst network in our area. Network speed is pathetic. Especially during night hours. Complained a lot, but of no use. Simply wasting money by recharging. Compelling me to port the number or escalate the complaint to TRAI.
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare need service assistance . My modem is not working .
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@JioCare @reliancejio don't have network at my home location, jio no is 9911344145 please correct, please call me my alternative no 9633022720 urgent, i can't work without this no.
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Baijnath Sharma (@Baijnath_) reported from Mundamveli, Kerala@JioCare worst network experience in my area Download speed below 100 KB/s
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@JioCare House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin682314 Kerala Mob9995214120 Respected sir I as a customer of Jio mobile. I am facing poor 4g indoor coverage issue in my home. I had mentioned several times to jio Kerala authorities regarding this
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Afjal Sama (@Afjalsama55) reported@reliancejio My Jio AirFiber service has been completely down. Water has entered the cable/PoE connector coming from the rooftop antenna to the router, apparently causing a short circuit. I have already completed all troubleshooting steps, 1/2
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Torpedo (@Vitamin_V10) reported@samintensive @jio_fiber @JioCare Always buy local Network, it is cheaper, and quickly serviced
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say something (@say_thing1947) reportedWorst network ever...what is purpose of keeping a number if someone could not contact...i am unable to call anyone ... Customer care service is not working..... My phone is either saying switch off or out of area... What should i do 😖😖😖😖😖 @JioCare
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Karan (@karandiary) reported@JioCare @reliancejio Your Jio Air Fiber Wow !!! It's Connected but still nothing is accessible no internet!! It happens casually like it's a ritual, and your poor ***** customer support you guys don't give shít about your customers.
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Fayaz Dar (@FayaazDar) reportedBoth the network and internet are down in Shalimar Bagh New Delhi. Is anyone else facing the same issue? @JioCare @reliancejio
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Nevis (@nevisraj) reported@JioCare Pls share the work that’s happening from your side? Patience is for the first 24 hrs. Now I’m without internet for 72 hrs. Stop send me your templated/ canned messages for the sake of replying, rather fixing the actual problem.
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Abhishek Mittal (@AbhiMittal02) reported@JioCare I have already shared all complaint/ticket numbers with you via DM. Unfortunately, the issue remains unresolved. What's more concerning is that the local technicians disconnect calls when I try to reach them for an update. What kind of customer support is this?
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Dharmanshu Kumbhare (@IamDharmanshu) reportedIts been 9 days since Jio has taken my money but was not able to instal JioFiber yet inspite of registering a compliant, and inspite of repeated escalation. Never expected this from @reliancejio esp in National Capital Delhi. @JioCare @TRAI #Jio #RelianceJio
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Abhishek Mittal (@AbhiMittal02) reported@JioCare Guys, I’m already aware of what the app is showing. I’ve been following up continuously for the last 4 days, and the same generic update is being repeated by your customer support team. This does not resolve my issue. What I need is a clear explanation and a realistic ETA?
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Bibek Das (@venomyzertm) reported@JioCare I am a consumer of JioAirFiber in Sukhobristi, Kolkata. On my last tweet, I told you about my speed issue. Customer service here said, problem cannot be resolved. But your salesman promised best internet. I NEED A REFUND!!!!