Reliance Jio outages and service status in Cochin, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Cochin, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jun 11, 8:46 PM GMT+5:30.
- Internet (50%)
- Wi-fi (25%)
- Phone (17%)
- E-mail (8%)
The latest reports from users having issues in Cochin come from postal codes 682507 , 682030 , 682017 , 682024 , 682307 and 682013 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Cochin, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Cochin, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 13: Problems at Reliance Jio
Reliance Jio is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cochin, Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Internet | 2 days ago |
|
Cochin
|
Internet | 3 days ago |
|
Cochin
|
Wi-fi | 4 days ago |
|
Cochin
|
Wi-fi | 9 days ago |
|
Cochin
|
Phone | 10 days ago |
|
Cochin
|
Phone | 10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Cochin, Kerala
Latest outage, problems and issue reports in Cochin and nearby locations:
-
Naveen Prakash (@naveenprakash25) reported from Chottanikkara, KeralaAs per the instructions waited and retried many times and checked and still same issue. Then I changed my RMN from @reliancejio to @BSNL_KL number and started getting the OTPs. Issue resolved, thanks
-
VJKishore (@VJKishore17) reported from Tripunittura, KeralaHello @JioCinema whether this entire match is going to buffer or I can at least watch few ***** live ??? I have fiber connection @reliancejio but still connection is very poor … not at all up to the mark
-
EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Mob.8078989291 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am unable to use data services in my home due to poor 4g data speed issue in
-
dileep kumar (@dileep_diluuu) reported from Tripunittura, Kerala@JioCare For a new connection your engineers makes superfast visit. When our Plan expires, your systems will disconnect the connection with no time. And it's about 24 hours, there is no internet connection and you guys are still rescheduling your visit. Such a pathetic service.
-
vichanu (@vichu242) reported from Tripunittura, Kerala@JioCare Because of your extreme customer service , i moved to @Airtel_Presence , @reliancejio appellate customer representative behaviour to customer " if you want stay, or go to hell. Beyond this you can't even complain to CEO". Finally moved out from @reliancejio #happy.
-
Nithin.K.Lenin (@klnithin) reported from Tripunittura, KeralaGuys really now I am using @BSNL_KL 4G sim on my phone past few days I am getting such kind of bad network from their end dont know what's the matter do I need to call cx department and ask for any kind of internet Settings earlier it was @JioCare using phone #Note8
-
sharonshn (@shnzzzzz) reported from Kazhikāttumūla, KeralaJio internet blackout ... Very low speed for jio in infopark kochi ... No even able to send a whatsapp message .. Please call to 7012458376 , 8891703704 for more details. #Jio @reliancejio @JioCare @reliancegroup
-
Debashis (@indiadebashis13) reported from Tripunittura, Kerala@JioCare @NameIsAditya Nothing will happen, above msg is just like ctrl+C + ctrl+V nothing else. You should you service from thar district or state itself don't have any capability to close any problems
-
Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare need service assistance. Modem is not working.
-
marson dominic (@dominic_marson) reported from Tripunittura, Kerala@JioCare # very poor network coverage in #Kerala #Kochi during the day there is no coverage on the network calls dropping cannot connect calls incoming calls saying our of network area it’s getting from bad to worse all day same problem evening is the worst,
-
Ashil george (@Ashilgeorge) reported from Aroor, Kerala@reliancejio @JioCare In your's world's largest data network not even getting 3G speed in our area......
-
Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@reliancejio @JioCare It's very disappointing to know that customer care is not able to resolve the queries due to technical issues. List of channels is not available with customer care. We are paying huge amount expecting better facilities.
-
Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare need service assistance . My modem is not working .
-
Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare @reliancejio #jiofiber Issue still not resolved. Not able to view SUN NXT app for past 3 days
-
Jinesh Nair (@jineshnair_85) reported from Kadungalūr, Kerala@ViCustomerCare Can't you understand the problem, you still want an elaboration? I have pinned my location. If you don't understand what the problem is, take some advise from you competitor's @reliancejio and @airtelindia
-
Kiran Nair (@kiran1604) reported from Tripunittura, Kerala@Airtel_Presence @airtelindia the network is down from past one hour No network at all, no calls and no data Location - kochi @JioCare
-
Ashil george (@Ashilgeorge) reported from Aroor, Kerala@JioCare In Your's world's largest data network not even getting 3G speed in our area...
-
DrHakeem MK (@DrHakeemMK) reported from Tripunittura, Kerala@reliancejio The worst network in our area. Network speed is pathetic. Especially during night hours. Complained a lot, but of no use. Simply wasting money by recharging. Compelling me to port the number or escalate the complaint to TRAI.
-
rahul baria (@rahulbaria18) reported from Tripunittura, Kerala@JioCare Still waiting for resolve my problem
-
EALIAS SIMON (@EaliasS) reported from Tripunittura, Kerala@reliancejio Mob 8078016682 From Mr.Ealias PS Kerala Respected sir I as a customer of jio mobile. I am facing very poor 4g data speed issue in indoor for the last few days. Due to this issue I am unable to access data services in indoor properly sir.Please arrange a network
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Baljeet S. Juneja (@Juneja_Baljeet) reported@JioCare Your engineer has been visiting now.. but I don’t need ther support . Because it was fixed 3-4 days back I need 30days refund for the delay because it took 27-28 days to fix this issue
-
amit mittal (@amitmit58013837) reported@JioCare My ph no is 9212391289 I have called so many times to your customer care regarding my jio set top box but problem is same
-
amit mittal (@amitmit58013837) reported@JioCare Regarding this issue I have called so many times to your customer care but no solution till date
-
Aman Adarsh (@antrahit) reported@JioCare My service request SR00003892IT has been closed and the issue still persists. No engineer visit has been made. Could you please check and get it resolved, my wifi is down from more than 24H.
-
Muhammad Kathrada (@MKathrada1) reported@JioCare Jio Network is not working Good Internet is very Poor
-
Subinoy Parida (@humane_manners) reported@JioCare If by any means your engineer doesn't turn around and start my internet service by End of the day, brace yourself to lose one more customer. I will be forced to make my decision. You can ask your engineer to collect the router boxes back to your warehouse.
-
PRANAV PRASHANT ROY (@anksroy) reported@JioCare I am getting no internet connection issue with my wifi. When I make the call they are assisting me to do the dignosis. After doing all the steps the issue persists. When I called at 18008969999, I am not able to talk to the assistant as the call get disconnected.pls help
-
ETHEREAL⁷ (@Etherealcric) reportedI complained to Jio 2–3 days ago about my poor internet connection and shared all the required details, including my address.Yet nothing has been fixed. This shows the quality of Jio's service- quick to charge for expensive recharge,but slow to resolve customer issues. @JioCare
-
Jagadeeshuuuuuu (@Jaga013) reported@reliancejio @JioCare It's been 5 days my jio fiber services went down and no one reached to resolved it, When I raise service request it was closed without resolution. I want to close my Jio fiber atleast close my Fiber account I'll switch to airtel.
-
Insider Global (@InsiderGlobal_N) reportedDear @JioCare, My plan ends on 16th June. Today is the 13th of June. Since morning: You've already made 3 phone calls to me. And on top of that, every call I make is hijacked first by your recorded lecture "Aapka recharge jald hi samapt hone wala hai... please recharge now" both in Hindi AND English. I KNOW. I WILL RECHARGE. Why the hell am I being mentally spammed 3 days in advance, on every single call? Dear @TRAI is this how customer experience is supposed to work? Remind once. Not bully people all day.