Reliance Jio outages and service status in Cochin, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Cochin, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 15, 7:19 PM GMT+5:30.
- Internet (50%)
- Wi-fi (25%)
- TV (13%)
- Phone (13%)
The latest reports from users having issues in Cochin come from postal codes 682507 , 682018 , 682012 and 682304 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Cochin, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Cochin, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at Reliance Jio
Reliance Jio is having issues since 08:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cochin, Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Internet | 3 days ago |
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Cochin
|
Internet | 5 days ago |
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Cochin
|
Internet | 5 days ago |
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Cochin
|
Wi-fi | 12 days ago |
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Cochin
|
Internet | 12 days ago |
|
Cochin
|
TV | 14 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Cochin, Kerala
Latest outage, problems and issue reports in Cochin and nearby locations:
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@reliancejio @JioCare It's very disappointing to know that customer care is not able to resolve the queries due to technical issues. List of channels is not available with customer care. We are paying huge amount expecting better facilities.
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Dr. Suresh Kumar Madhusudhanan (@sureshseagull1) reported from Tripunittura, Kerala@sundarpichai @reliancejio Big reform in the communication sector. It will really help many poor for online education & building their career.
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Jinesh Nair (@jineshnair_85) reported from Kadungalūr, Kerala@ViCustomerCare Can't you understand the problem, you still want an elaboration? I have pinned my location. If you don't understand what the problem is, take some advise from you competitor's @reliancejio and @airtelindia
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Ashil george (@Ashilgeorge) reported from Aroor, Kerala@reliancejio @JioCare In your's world's largest data network not even getting 3G speed in our area......
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@JioCare @NameIsAditya Nothing will happen, above msg is just like ctrl+C + ctrl+V nothing else. You should you service from thar district or state itself don't have any capability to close any problems
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rahul baria (@rahulbaria18) reported from Tripunittura, Kerala@JioCare Still waiting for resolve my problem
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Kiran Nair (@kiran1604) reported from Tripunittura, Kerala@Airtel_Presence @airtelindia the network is down from past one hour No network at all, no calls and no data Location - kochi @JioCare
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Rajkishor Parida (@Rajparidaoffcl) reported from Cochin, Kerala@TRAI @reliancejio @JioCare @KeralaTelecom There are too much network issue at Thoppumpady, Kochi, Kerala. Please try to resolve the network slow down issue.
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Amrit Purohit (@AmritPurohit15) reported from Panambukad, KeralaHello @reliancejio here your network is very delay now,my phone internet is not working and calls goin in drop mode,kindly check and do solve issue in here location.. @JioCare
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rajesh menon (@vrgodfather) reported from Tripunittura, Kerala@reliancejio @JioCare do you understand loyalty? Just less than 24 hours of non payment you disconnected my services ? Can't you check atleast if its a high priority customer and the history? Within 5 min if I don't get the network services , our relationship is done. 9526190999
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abhilash (@abhilashsnair) reported from Tripunittura, Kerala@reliancejio ,after one year with #jiofiber started facing serious speed issues and each time when call they r asking same trouble shooting, and disconnect call if they can't sort. Never expected this like a behaviour from jio
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MaxPayne (@max_payne1986) reported from Tripunittura, Kerala@JioCare paid the amount fully for 6 month plan of jio fiber. No one has come yet to connect the device. Scheduled time is 6pm today. Bad customer service. How to get the refund. Please tell me.
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare I have a service Appointment scheduled for today between 10AM - 11.30AM. I didn’t get any Call regarding this
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Naveen Prakash (@naveenprakash25) reported from Chottanikkara, KeralaAs per the instructions waited and retried many times and checked and still same issue. Then I changed my RMN from @reliancejio to @BSNL_KL number and started getting the OTPs. Issue resolved, thanks
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Ashil george (@Ashilgeorge) reported from Aroor, Kerala@JioCare In Your's world's largest data network not even getting 3G speed in our area...
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Tony Thomas (@tonyth0mas) reported from Tripunittura, Kerala@reliancejio i used only your network today feom 4pm ...before that i was uaing @airtelindia ..how come 2 gb conplleted in 1 hour @TRAI
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare need service assistance. Modem is not working.
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@JioCare Mob7561822320 Respected sir I as a customer of jio mobile. I am facing poor indoor coverage issue in my home. I am not getting 4g indoor coverage in ground floor. Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Kerala. Landmark Puthengady cross. I am
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@ApArun17 @soodrbl @DoT_India @TRAI @rssharma3 @janpaksh @JioCare @Airtel_Presence @VodafoneIN Porting is not a solution...All providers are doing like... Having same problem with ours also
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Jothiprakash (@Jothipr42534028) reported@JioCare Jio air fiber is a paux. Very poor and pathetic service. From Saturday onwards for the past three days I didn't have wifi connection and I am unable to watch TV. I have tried ten times the customer care number. I am unable to inform my grievances.
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vibhor (@IamVibhorPandey) reportedBeen struggling with #JioFiber internet issues for the last 7 months. Multiple complaints and support interactions, but still no permanent resolution. Several users in my area are facing the same problem. SR00002L6U88 was raised, but we need an actual long-term fix now. @JioCare
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apolitical (@apolitical45322) reported@JioCare How many years do you need to solve this problem?
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Red-Pilled Man SIFF (@SuperRedpill) reported@JioCare This issue is constantly happening since last 3 weeks, always we are getting assurance but no defined timelines to rectify the issue.
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JioCare (@JioCare) reported@FarindarP @reliancejio Hi, we regret the inconvenience caused. Thank you for confirming that. We have noted your concern and raised a service request SR00003677L9 to fix this Internet connectivity issue. The issue will get addressed at the earliest - Neha
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AJIT SINGH (@AJITSIN38531692) reportedDear @JioCare, for the last 6 months I’ve been repeatedly calling and raising complaints about extremely slow internet indoors. Every single time, I’m told: “Sir, there is temporary service work in your area, it will be resolved soon.”
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Ashish_G (@ASHiSH_G26) reported@JioCare I bought the ₹949 Jio 2GB 84-day plan on 16th May 2026,which includes jiohotstar subscription as well,but JioHotstar is asking me to subscribe again,It’s already included in my recharge plan but subscription shows unsubscribed. Resolve this issue on priority
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Ikrar (@mr_ikrar_) reported"Highly frustrated with @JioCare @reliancejio. Even with an active 5G plan in a strong 5G area, my network forces back to 4G the moment heavy data usage starts. This feels like a scam. Fix this network throttling ASAP!
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India Rising (@Anuragvspeaks) reported@JioCare Pls cancel the order and refund the amount in the source account
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Sumith 𝕏 (@Sumithoff) reported@JioCare My JioFiber installation is delayed for many days. Order Ref ID: 200714270 Location: Kallupalam near Marthandam, Kanyakumari – 629158 Registered Mobile: 9360814946 No response in DM. Please escalate this issue and arrange installation urgently.