Reliance Jio outages and service status in Cochin, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Cochin, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jun 10, 9:18 AM GMT+5:30.
- Internet (54%)
- Wi-fi (23%)
- Phone (15%)
- E-mail (8%)
The latest reports from users having issues in Cochin come from postal codes 682507 , 682030 , 682017 , 682304 , 682024 and 682307 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Cochin, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Cochin, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 11: Problems at Reliance Jio
Reliance Jio is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cochin, Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Internet | 1 day ago |
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Cochin
|
Wi-fi | 2 days ago |
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Cochin
|
Wi-fi | 7 days ago |
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Cochin
|
Phone | 8 days ago |
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Cochin
|
Phone | 8 days ago |
|
Cochin
|
Internet | 10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Cochin, Kerala
Latest outage, problems and issue reports in Cochin and nearby locations:
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dileep kumar (@dileep_diluuu) reported from Tripunittura, Kerala@JioCare For a new connection your engineers makes superfast visit. When our Plan expires, your systems will disconnect the connection with no time. And it's about 24 hours, there is no internet connection and you guys are still rescheduling your visit. Such a pathetic service.
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@JioCare House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin682314 Kerala Mob9995214120 Respected sir I as a customer of Jio mobile. I am facing poor 4g indoor coverage issue in my home. I had mentioned several times to jio Kerala authorities regarding this
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Debashis (@indiadebashis13) reported from Chottanikkara, Kerala@DoT_India @TRAI @rssharma3 @manojsinhabjp @PMOIndia Respected All, could you please guide me how I can solve my below concern, bcos @JioCare can't agreed2launch any complaint4the same..They r promised that we r on tht, more than 6 months facing the same issue, but no solutions
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare live tv is not working.. please raise a service request .
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Rajkishor Parida (@Rajparidaoffcl) reported from Cochin, Kerala@TRAI @reliancejio @JioCare @KeralaTelecom There are too much network issue at Thoppumpady, Kochi, Kerala. Please try to resolve the network slow down issue.
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam dt Pin682314 Landmark Puthengady Cruz. Mob7561822320 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am facing poor 4g coverage in ground floor. I am unable
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Mob.8078989291 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am unable to use data services in my home due to poor 4g data speed issue in
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Nithin.K.Lenin (@klnithin) reported from Tripunittura, KeralaHmm !! Urs my humble request to the team and the department to follow the #4G services on the bsnl network Soon. It's fine and working good I guess dont know much more but not that much free as @JioCare let me see for the whole day.
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DrHakeem MK (@DrHakeemMK) reported from Tripunittura, Kerala@reliancejio the worst network in our area especially during night hours. It is same as old 2G network. Even this post took five minutes to upload.
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marson dominic (@dominic_marson) reported from Tripunittura, Kerala@JioCare # very poor network coverage in #Kerala #Kochi during the day there is no coverage on the network calls dropping cannot connect calls incoming calls saying our of network area it’s getting from bad to worse all day same problem evening is the worst,
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vichanu (@vichu242) reported from Tripunittura, Kerala@JioCare Because of your extreme customer service , i moved to @Airtel_Presence , @reliancejio appellate customer representative behaviour to customer " if you want stay, or go to hell. Beyond this you can't even complain to CEO". Finally moved out from @reliancejio #happy.
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Naveen Prakash (@naveenprakash25) reported from Chottanikkara, KeralaAs per the instructions waited and retried many times and checked and still same issue. Then I changed my RMN from @reliancejio to @BSNL_KL number and started getting the OTPs. Issue resolved, thanks
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Shiva S (@shivam6824) reported from Cochin, Kerala@JioCare Internet Speed Very Slow in Area 6GVC+43G Maholi, Uttar Pradesh. Mobile Number 76072 85192
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@JioCare @NameIsAditya Nothing will happen, above msg is just like ctrl+C + ctrl+V nothing else. You should you service from thar district or state itself don't have any capability to close any problems
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio Mob7561822320 Respected sir I as a customer of jio. I am facing poor indoor coverage issue in my home. Due to this issue I am unable to access data services and unable to make or receive calls in ground floor indoor. I had lost my money by selecting this reputed
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MaxPayne (@max_payne1986) reported from Tripunittura, Kerala@JioCare please tell me . How can I get the refund. I am totally dissatisfied, disappointed because of the customer support. cancelled all my programmes because of your message i got about connection scheduled time. No reply, no action. Please give me the refund. ASAP
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@reliancejio @JioCare It's very disappointing to know that customer care is not able to resolve the queries due to technical issues. List of channels is not available with customer care. We are paying huge amount expecting better facilities.
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marson dominic (@dominic_marson) reported from Tripunittura, Kerala@JioCare the network and cellular network is going from good to bad and now from bad to worst cannot connect calls most of the time net is slow I had ported from Airtel to jio and now it looks like time to port back to Airtel will wait until the end of this month
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Nithin.K.Lenin (@klnithin) reported from Tripunittura, KeralaAfter one Year using @BSNLCorporate @BSNL_KL my 4G Sim for my all until this last day was using @JioCare yesteday after bad network thrown the jio Sim and now recharged my 4G sim for usage let me see how do it fits for me expecting a lot from bsnl.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Ashish (@ashish_gadzets) reportedExtremely disappointed with @JioCare customer service. I’m facing issues with my Jio SIM, but there is absolutely no proper support. The call center executives have zero technical knowledge and only give scripted, robotic replies. Very pathetic experience. @TRAI @jagograhakjago
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desi style (@vedtiwari18) reported@JioCare @reliancejio @jagograhakjago Issue still unresolved, and the engineer visit is now pushed to 17 June. I have suffered work-related losses due to this outage. Last time my rebate request was denied. I need a written commitment on a full refund before this complaint is closed
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Dhivakar (@Dhivakar_Tvk) reported@JioCare Your technician says my AirFiber speed is low because there is no strong 5G tower near my home. If that's true, why was the connection installed in the first place without verifying signal quality? Customers shouldn't be sold a service that cannot deliver the promised speeds
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Girdhari Khandelwal (@cagirdhariagra) reported@JioCare service id SR00002LOUQ2 regt mobile no 9897303592. 3 time Er reschedule appointment themselves, talk over phone only and insist to take jio air fiber rather than to fix the existing jio fiber connection. Really fed up it harming jio reputation. Kindly do the needful. Thanks
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Sree Hari (@Ksreehari88) reported@jio_fiber @JioCare getting frequent low internet speed issues, being addressed at backend then runs fine for a month or so and again same issue! This time i couldn’t even get a SR logged! The customer care just hungup my call! I would have to look for alternative then😡
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Abdul jabbar (@Jabbar_ECE) reported@JioCare @JioCare Jio Fiber is a scam. They hold my money for 10 days and didn't do an installation. Now cancelled the order after I have waited for 10 days. Hope @airtelindia xtream should not have any problem as I m going to take the airtel fiber now
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WhenTruthPrevails (@theyatinbhasin) reported@reliancejio your internet is working at its worst in my area Sneh Nagar, Alambagh, Lucknow. Kindly do something about it ASAP because I have paid full for your jio plan so please provide me full proper service.
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Deepesh Bharambe (@mebharambe) reported@JioCare Hotstar subscription is included in my recharge plan, still not showing in my Hotstar. Kindly resolve this. Also your customer care is pretty useless I've to come here to seek help
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ramesh (@rameshsheelam) reported@JioCare If the refund is not credited and the issue is not resolved within the next 2 days, I will file a complaint with the National Consumer Helpline and consumer grievance forums, along with all supporting evidence. Kindly treat this matter seriously and provide a final resolution.
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AKSHAY (@akkshay_shah69) reported@JioCare such a pathetic service from Jioairfibre. Instead of transferring my old connection, they gave me new connection and now saying you have lost your whole years advance paid. Worst experience #jio @reliancejio A whole years vouchers also they are denying taking all money