Reliance Jio outages and service status in Cochin, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Cochin, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 14, 12:06 PM GMT+5:30.
- Internet (43%)
- Wi-fi (29%)
- TV (14%)
- Phone (14%)
The latest reports from users having issues in Cochin come from postal codes 682507 , 682018 , 682012 and 682304 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Cochin, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Cochin, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Reliance Jio
Reliance Jio is having issues since 03:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cochin, Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Internet | 9 hours ago |
|
Cochin
|
Internet | 24 hours ago |
|
Cochin
|
Wi-fi | 7 days ago |
|
Cochin
|
Internet | 7 days ago |
|
Cochin
|
TV | 9 days ago |
|
Cochin
|
Wi-fi | 17 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Cochin, Kerala
Latest outage, problems and issue reports in Cochin and nearby locations:
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sharonshn (@shnzzzzz) reported from Kazhikāttumūla, KeralaJio internet blackout ... Very low speed for jio in infopark kochi ... No even able to send a whatsapp message .. Please call to 7012458376 , 8891703704 for more details. #Jio @reliancejio @JioCare @reliancegroup
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VJKishore (@VJKishore17) reported from Tripunittura, KeralaHello @JioCinema whether this entire match is going to buffer or I can at least watch few ***** live ??? I have fiber connection @reliancejio but still connection is very poor … not at all up to the mark
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dileep kumar (@dileep_diluuu) reported from Tripunittura, Kerala@JioCare For a new connection your engineers makes superfast visit. When our Plan expires, your systems will disconnect the connection with no time. And it's about 24 hours, there is no internet connection and you guys are still rescheduling your visit. Such a pathetic service.
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Naveen Prakash (@naveenprakash25) reported from Chottanikkara, KeralaAs per the instructions waited and retried many times and checked and still same issue. Then I changed my RMN from @reliancejio to @BSNL_KL number and started getting the OTPs. Issue resolved, thanks
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Nithin.K.Lenin (@klnithin) reported from Tripunittura, KeralaHmm !! Urs my humble request to the team and the department to follow the #4G services on the bsnl network Soon. It's fine and working good I guess dont know much more but not that much free as @JioCare let me see for the whole day.
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Baijnath Sharma (@Baijnath_NAVY) reported from Mundamveli, KeralaWorst Jio network at my place @reliancejio @JioCare
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Jinesh Nair (@jineshnair_85) reported from Kadungalūr, Kerala@ViCustomerCare Can't you understand the problem, you still want an elaboration? I have pinned my location. If you don't understand what the problem is, take some advise from you competitor's @reliancejio and @airtelindia
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RS (@rsekhar_7) reported from Tripunittura, Kerala@reliancejio Pathetic experience from jio.very bad connectivity even after repeated recharge.Especially when kids are having online classes and exams it s high time to switch to Airtel.Even vodafone has improved a lot with respect to connectivity and customer service
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@JioCare Mob7561822320 Respected sir I as a customer of jio mobile. I am facing poor indoor coverage issue in my home. I am not getting 4g indoor coverage in ground floor. Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Kerala. Landmark Puthengady cross. I am
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@reliancejio @JioCare It's very disappointing to know that customer care is not able to resolve the queries due to technical issues. List of channels is not available with customer care. We are paying huge amount expecting better facilities.
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@JioCare @reliancejio don't have network at my home location, jio no is 9911344145 please correct, please call me my alternative no 9633022720 urgent, i can't work without this no.
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Kiran Nair (@kiran1604) reported from Tripunittura, Kerala@Airtel_Presence @airtelindia the network is down from past one hour No network at all, no calls and no data Location - kochi @JioCare
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Nithin.K.Lenin (@klnithin) reported from Tripunittura, KeralaGuys really now I am using @BSNL_KL 4G sim on my phone past few days I am getting such kind of bad network from their end dont know what's the matter do I need to call cx department and ask for any kind of internet Settings earlier it was @JioCare using phone #Note8
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare @reliancejio #jiofiber Issue still not resolved. Not able to view SUN NXT app for past 3 days
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Debashis (@indiadebashis13) reported from Chottanikkara, Kerala@DoT_India @TRAI @rssharma3 @manojsinhabjp @PMOIndia Respected All, could you please guide me how I can solve my below concern, bcos @JioCare can't agreed2launch any complaint4the same..They r promised that we r on tht, more than 6 months facing the same issue, but no solutions
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EALIAS SIMON (@EaliasS) reported from Tripunittura, Kerala@JioCare Mob. 7561822320 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am facing improper network coverage issue in my home. I am not getting 4g coverage properly in indoor sir. Due to this issue I am unable to make or receive calls and unable to use
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DrHakeem MK (@DrHakeemMK) reported from Tripunittura, Kerala@reliancejio the worst network in our area especially during night hours. It is same as old 2G network. Even this post took five minutes to upload.
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Shiva S (@shivam6824) reported from Cochin, Kerala@JioCare Internet Speed Very Slow in Area 6GVC+43G Maholi, Uttar Pradesh. Mobile Number 76072 85192
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare need service assistance . My modem is not working .
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Already sent the brief description last week itself... Please check the DM from my side. Issue is that I need to restart the JIO STB frequently to keep viewing channels... If we don't restart frequently, it will go back to home screen in between.. totally irritating
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Arunachalam Jeyaraj (@ArunachalamJey1) reported@JioCare Dear Support Team, I've received the refund on May 12, 2026. While I appreciate the resolution, I am disappointed that it took over a month to process. I hope you improve your service speed in the future. #refund #JioAirFiber
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ramaranjan (@ramaranjan) reportedPlease explain why 34 days take and still solution not done @JioCare
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Neel Patel (@imneelpatell) reported@JioCare @JioCare I applied for porting from my previous provider to Jio, My order was placed on the 5th—it's been over 9 days now but the issue remains unresolved if not resolved— I may have to move to another provider @airtelindia, as Airtel might actually help.
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priyanshukast (@priyanshukast3) reportedHello @JioCare, Our DLT Header registration for QRTag9 under the “Consumer Goods and Automobiles” category has been pending since 06-05-2026. Today is already 14-05-2026, and the header approval is still pending. im very disappointed with your service
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Nandan Bbhutada (@mr_bhutada) reportedIts been 4 Days applied for Jio Air Fiber and even i have made the payment but yet no one has contacted me for installation Worst service by jio. Agent was not even listening to us until i make payment but after payment he is not even answering the call @JioCare @reliancejio
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TARUN (@manavtarunn) reported@JioCare Any progress on this issue rectification? Will I get extra days in my plan since the issue is from Jio's end and Jio is failing to provide resolution on time? @JioCare @reliancejio
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Avishek Kumar Mitra (@Avishek__Mitra) reportedDear @reliancejio @JioCare - This is totally unacceptable. You cut the connection for a single day delay in payment and yet you leave people with 2 days of no Internet connection even after having an active plan. No response, no support, nothing! @jagograhakjago fyip
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Faisal Alam (@_Faisal_Alam_) reportedI want to raise a disconnection request if my SR000035QZGK is not resolved by today... @JioCare Also I am moving to consumer court for strict action against the jio company... Hello @jagograhakjago please help to file petition against jio airfiber team & social media team..
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Prathamesh Sidhaye (@Prath1993) reported@reliancejio @JioCare Worst network experience after porting. Signal is available but mobile data hasn’t worked since yesterday. Customer care only has a virtual assistant saying my data is exhausted how is that possible when data never worked from the start? Waste
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ramaranjan (@ramaranjan) reported@JioCare @jagograhakjago why you have taken 34 days and still my issue is not resolved