Reliance Jio outages and service status in Cochin, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Cochin, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 13, 9:25 PM GMT+5:30.
- Internet (33%)
- Wi-fi (33%)
- TV (17%)
- Phone (17%)
The latest reports from users having issues in Cochin come from postal codes 682507 , 682018 and 682012 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Cochin, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Cochin, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 13: Problems at Reliance Jio
Reliance Jio is having issues since 07:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cochin, Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Internet | 4 hours ago |
|
Cochin
|
Wi-fi | 7 days ago |
|
Cochin
|
Internet | 7 days ago |
|
Cochin
|
TV | 9 days ago |
|
Cochin
|
Wi-fi | 16 days ago |
|
Cochin
|
Phone | 19 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Cochin, Kerala
Latest outage, problems and issue reports in Cochin and nearby locations:
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Ashil george (@Ashilgeorge) reported from Aroor, Kerala@reliancejio @JioCare In your's world's largest data network not even getting 3G speed in our area......
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vichanu (@vichu242) reported from Tripunittura, Kerala@JioCare Because of your extreme customer service , i moved to @Airtel_Presence , @reliancejio appellate customer representative behaviour to customer " if you want stay, or go to hell. Beyond this you can't even complain to CEO". Finally moved out from @reliancejio #happy.
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rajesh menon (@vrgodfather) reported from Tripunittura, Kerala@reliancejio @JioCare do you understand loyalty? Just less than 24 hours of non payment you disconnected my services ? Can't you check atleast if its a high priority customer and the history? Within 5 min if I don't get the network services , our relationship is done. 9526190999
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@irohitojha @JioCare Prblm is tht our govt. rules @DoT_India @TRAI only 4warded ur msg2concern team, but after tht they 4get evrythng,they didn't ask2service provider is it solved/not, what action has been taken.Nothng, ths's D problem, i feel tht.@manojsinhabjp @PMOIndia @janpaksh @jagograhakjago
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Jio set top box gets hang and need to restart it. It will stop several times even after restarting the set top box. Issue is repeatedly happening. Informd customer care several times but they instruct to clear data, cache and then restart. Kindly give permanent solution
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Debashis (@indiadebashis13) reported from Chottanikkara, Kerala@DoT_India @TRAI @rssharma3 @manojsinhabjp @PMOIndia Respected All, could you please guide me how I can solve my below concern, bcos @JioCare can't agreed2launch any complaint4the same..They r promised that we r on tht, more than 6 months facing the same issue, but no solutions
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marson dominic (@dominic_marson) reported from Tripunittura, Kerala@JioCare the network and cellular network is going from good to bad and now from bad to worst cannot connect calls most of the time net is slow I had ported from Airtel to jio and now it looks like time to port back to Airtel will wait until the end of this month
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio Mob7561822320 Respected sir I as a customer of jio. I am facing poor indoor coverage issue in my home. Due to this issue I am unable to access data services and unable to make or receive calls in ground floor indoor. I had lost my money by selecting this reputed
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sharonshn (@shnzzzzz) reported from Kazhikāttumūla, KeralaJio internet blackout ... Very low speed for jio in infopark kochi ... No even able to send a whatsapp message .. Please call to 7012458376 , 8891703704 for more details. #Jio @reliancejio @JioCare @reliancegroup
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam dt Pin682314 Landmark Puthengady Cruz. Mob7561822320 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am facing poor 4g coverage in ground floor. I am unable
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Jiofibre connectivity very poor since evening. Please check
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Baijnath Sharma (@Baijnath_) reported from Mundamveli, Kerala@JioCare worst network experience in my area Download speed below 100 KB/s
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DrHakeem MK (@DrHakeemMK) reported from Tripunittura, Kerala@reliancejio The worst network in our area. Network speed is pathetic. Especially during night hours. Complained a lot, but of no use. Simply wasting money by recharging. Compelling me to port the number or escalate the complaint to TRAI.
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@reliancejio @JioCare It's very disappointing to know that customer care is not able to resolve the queries due to technical issues. List of channels is not available with customer care. We are paying huge amount expecting better facilities.
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Tony Thomas (@tonyth0mas) reported from Tripunittura, Kerala@reliancejio i used only your network today feom 4pm ...before that i was uaing @airtelindia ..how come 2 gb conplleted in 1 hour @TRAI
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@gsu303 @vabesvaradwaj @JioCare @Airtel_Presence @TRAI @DoT_India @narendramodi All the best Vabea, I'm very bad experience with Jio, more than 2 years facing network issue
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Saleem Pallisserikuzhiyil (@saleemseios) reported from Tripunittura, Kerala@JioCare no DATA coverage of network ,SEO MANZIL, near Bombay stores, THRIKKAKARA PO, NGO QUARTERS junction via,PIN 682021.Same complaint registered soon after launch of Jio network, No remedy so far .
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Jinesh Nair (@jineshnair_85) reported from Kadungalūr, Kerala@ViCustomerCare Can't you understand the problem, you still want an elaboration? I have pinned my location. If you don't understand what the problem is, take some advise from you competitor's @reliancejio and @airtelindia
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abhilash (@abhilashsnair) reported from Tripunittura, Kerala@reliancejio ,after one year with #jiofiber started facing serious speed issues and each time when call they r asking same trouble shooting, and disconnect call if they can't sort. Never expected this like a behaviour from jio
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Sheeraz Mehdi (@SheerazMehdi786) reported@JioCare Thanks for the response, Prakash. Since this is a recurring issue, 'resolved soon' isn't enough. As an e-commerce professional, my work is being badly affected. Can you provide a specific ETA for the fix? Also, please share a Service Request (SR) number for tracking
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Ashwin K Jain 🇮🇳 (@Jain__Ashwin) reportedNo service at all no proper resolution yet @JioCare very bad service and experience,
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Subrata Sanyashi (@subratasanyashi) reportedVery poor Jio service in Dimapur- 797112 near City College, Netaji Colony. Calls barely connect throughout day and after 6 PM, it is impossible to talk using Jio. Network disappears frequently & internet speed drops to almost 2G level. Kindly resolve this issue urgently. @JioCare
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ASWIN P R (@aswinpr1998_r) reported@JioCare amy jiofiber is down since yester 5pm due to rain affcting some outside power/junction box, I had complaint about it SR00002L2YI8 ,jio technician checked and found the infrastructure issue. He said another twam will check and fix this.But till now there is no resolution
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Mission aditya (@MissionAditya) reportedAirtel Fibre down since 1 PM. It’s 9:48 PM now & still no internet. Customer support says maybe by 2 AM. Recharge 1 day late ho toh service band, but when Airtel stays down for hours, who compensates users? @airtelindia @Airtel_Presence #AirtelDown — Posting using @reliancejio
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Ranjith Rai (@infinityranjith) reported@JioCare Why is it so hard to get your support team in touch ? Installation delayed by 2 days, still no one is bothered from your team to address it! If it's unserviceable, just refund. There are better networks with good service.
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Yash Raj Tiwari (@yashraj1998) reported@JioCare @JioCare JioFiber remained completely down from 7 May till 13 May and was restored only today after repeated complaints and escalations. Immediate compensation or validity extension must be provided for all downtime days, as customers should not be charged for unavailable service
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Ankovy (@Ankovy) reported@JioCare Regular ‘INTERRUPTIONS and REGRET’ in Internet connectivity, almost twice or thrice a week, and no ‘resolution just REGRET,
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Kaushlendra Shrivastava (@KaushlendraShr2) reportedThe network of jio in the our location is very poor since last 8 days call drop, voice break during calls and Internet is very slow no 5G network 🛜 is too much slow please do something @reliancejio other wise many costumer is going port in other service @reliancejio
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Bishwadeb Dey (@bishwadebdey) reported@RelianceJio please improve service operations. Very frustrating to deal with Jio support @JioCare . No update, no resolution, just delay. #jiofiber