Reliance Jio outages and service status in Cochin, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Cochin, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Cochin come from postal codes 682507 , 682030 , 682304 , 682013 and 682024 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Cochin, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Cochin, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 21: Problems at Reliance Jio
Reliance Jio is having issues since 01:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cochin, Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Internet | 13 days ago |
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Cochin
|
Internet | 14 days ago |
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Cochin
|
Internet | 18 days ago |
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Cochin
|
Internet | 19 days ago |
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Cochin
|
Internet | 22 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Cochin, Kerala
Latest outage, problems and issue reports in Cochin and nearby locations:
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Nithin.K.Lenin (@klnithin) reported from Tripunittura, KeralaGuys really now I am using @BSNL_KL 4G sim on my phone past few days I am getting such kind of bad network from their end dont know what's the matter do I need to call cx department and ask for any kind of internet Settings earlier it was @JioCare using phone #Note8
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@irohitojha @JioCare Prblm is tht our govt. rules @DoT_India @TRAI only 4warded ur msg2concern team, but after tht they 4get evrythng,they didn't ask2service provider is it solved/not, what action has been taken.Nothng, ths's D problem, i feel tht.@manojsinhabjp @PMOIndia @janpaksh @jagograhakjago
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@JioCare @NameIsAditya Nothing will happen, above msg is just like ctrl+C + ctrl+V nothing else. You should you service from thar district or state itself don't have any capability to close any problems
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Naveen Prakash (@naveenprakash25) reported from Chottanikkara, KeralaAs per the instructions waited and retried many times and checked and still same issue. Then I changed my RMN from @reliancejio to @BSNL_KL number and started getting the OTPs. Issue resolved, thanks
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@reliancejio @JioCare It's very disappointing to know that customer care is not able to resolve the queries due to technical issues. List of channels is not available with customer care. We are paying huge amount expecting better facilities.
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@JioCare Mob7561822320 Respected sir I as a customer of jio mobile. I am facing poor indoor coverage issue in my home. I am not getting 4g indoor coverage in ground floor. Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Kerala. Landmark Puthengady cross. I am
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Jiofibre connectivity very poor since evening. Please check
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Saleem Pallisserikuzhiyil (@saleemseios) reported from Tripunittura, Kerala@JioCare no DATA coverage of network ,SEO MANZIL, near Bombay stores, THRIKKAKARA PO, NGO QUARTERS junction via,PIN 682021.Same complaint registered soon after launch of Jio network, No remedy so far .
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare @reliancejio #jiofiber Issue still not resolved. Not able to view SUN NXT app for past 3 days
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@ApArun17 @soodrbl @DoT_India @TRAI @rssharma3 @janpaksh @JioCare @Airtel_Presence @VodafoneIN Porting is not a solution...All providers are doing like... Having same problem with ours also
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VJKishore (@VJKishore17) reported from Tripunittura, KeralaHello @JioCinema whether this entire match is going to buffer or I can at least watch few ***** live ??? I have fiber connection @reliancejio but still connection is very poor … not at all up to the mark
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DrHakeem MK (@DrHakeemMK) reported from Tripunittura, Kerala@reliancejio The worst network in our area. Network speed is pathetic. Especially during night hours. Complained a lot, but of no use. Simply wasting money by recharging. Compelling me to port the number or escalate the complaint to TRAI.
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rahul baria (@rahulbaria18) reported from Tripunittura, Kerala@JioCare Still waiting for resolve my problem
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DrHakeem MK (@DrHakeemMK) reported from Tripunittura, Kerala@reliancejio the worst network in our area especially during night hours. It is same as old 2G network. Even this post took five minutes to upload.
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Jio set top box gets hang and need to restart it. It will stop several times even after restarting the set top box. Issue is repeatedly happening. Informd customer care several times but they instruct to clear data, cache and then restart. Kindly give permanent solution
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Baijnath Sharma (@Baijnath_) reported from Mundamveli, Kerala@JioCare worst network experience in my area Download speed below 100 KB/s
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dileep kumar (@dileep_diluuu) reported from Tripunittura, Kerala@JioCare For a new connection your engineers makes superfast visit. When our Plan expires, your systems will disconnect the connection with no time. And it's about 24 hours, there is no internet connection and you guys are still rescheduling your visit. Such a pathetic service.
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio Mob7561822320 Respected sir I as a customer of jio. I am facing poor indoor coverage issue in my home. Due to this issue I am unable to access data services and unable to make or receive calls in ground floor indoor. I had lost my money by selecting this reputed
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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🚩Kaustubh panchal कौस्तुभ पांचाळ (@Kaustubhtheart) reported+91 18008901222 is JioMart’s customer support number. I just called this number. There are options to press 1 for English and 2 for Hindi, but there is no option for Marathi. Why is there no system available for Marathi? @JioMart_Support @JioMart @reliancejio
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Sonu Chhabra (@singh_2571) reported"Frustrated with @reliancejio @JioCare. Poor technical support! Kal engineer ne 'fix' kiya aur aaj phir Wifi dead hai. Is this what I pay for? High time you guys look into your recurring issues. Resolve this now! #Jio
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Honey Dev P (@honeydevp) reported@JioCare Could you kindly take this up with the service providers? This is really frustrating as a customer to go through, it feels like I am doing all the work for you guys.
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Vikas Chandra Agrawal (@VikasChandAgra1) reported@JioCare Attention: Mr.Smit Your response again states that the matter has been “forwarded” and is being treated “On priority", but no timeline has been provided. This issue has already been pending for several months. Despite repeated written assurances and your personal commitment, no concrete resolution has been delivered till date. An open-ended assurance without accountability is not acceptable. Therefore, this is to place on record: 👉 I am allowing time till 30th April 2026 for Jio Fiber to resolve this matter positively, including refund of the due amount and a clear written closure. 👉 In case of failure to resolve by this date, I will proceed from 1st May onwards with formal escalation to: • DoT grievance portal • Consumer Commission • Other legal remedies available under law Please treat this as a final opportunity to resolve the matter amicably. No further reminders will be issued from my side. @TRAI @DoT_India #JioFiber #ConsumerRights
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Sunita (@wheeliej) reported@reliancejio i ordered a new sim online which was supposed to be delivered in 48 hours. After 100 hours there is no sign of it. The no. On sms is unreachable since sat. Ridiculous where sim cant be delivered home seamlessly. Your app care no. Also doesnt work
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Ayush (@ayush01malla) reported@JioCare My internet is not working since yesterday. And no one is ready to take any action. On app the time for resolution keeps on increasing from morning to afternoon and now to evening. Can someone call me back or look into this.
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Vivek (@Vivekbretlee) reported@reliancejio @JioCare I dm you already about my fiber connection. Nothing works. I READ YOUR SERVICE FEEDBACKS IN REDDIT. PATHETIC COMMENTS ABOUT JIO FIBER SERVICE. PLEASE CLOSE MY CONNECTION AND REFUND THE BILLING AMOUNT. I SHARED YOU THE DETAILS ALREADY IN DM. CHECK IT.
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Mahantesh Myakeri (@MSMyakeri) reported@_MukeshAmbani @reliancejio i am from Karnataka kalburgi i have facing so much internet issue so i am request u solve this problem
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Arpan Das (Ayush) (@ayush_arpan) reportedFacing severe internet issue in Nadia District for a month @JioCare @reliancejio ,try to solve it at the earliest!
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PALASH SAHA (@palash198033) reported@JioCare Very poor experience with Reliance Jio Fibre. Paid ₹807 for installation (Order No. NO0001CZW6F0) on 20 Apr 2026 after KYC, with promise of same-day installation. No service provided, no response from representative. Requesting immediate refund. #JioFiber #Customer