Reliance Jio outages and service status in Cochin, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Cochin, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received Jul 24, 2:39 PM GMT+5:30.
- Internet (67%)
- Total Blackout (22%)
- Phone (11%)
The latest reports from users having issues in Cochin come from postal codes 682017 , 682011 , 682024 and 682012 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Cochin, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Cochin, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 24: Problems at Reliance Jio
Reliance Jio is having issues since 05:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cochin, Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Internet | 8 hours ago |
|
Cochin
|
Phone | 3 days ago |
|
Cochin
|
Internet | 7 days ago |
|
Cochin
|
Total Blackout | 14 days ago |
|
Cochin
|
Internet | 14 days ago |
|
Cochin
|
Internet | 17 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Cochin, Kerala
Latest outage, problems and issue reports in Cochin and nearby locations:
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Jiofibre connectivity very poor since evening. Please check
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Shiva S (@shivam6824) reported from Cochin, Kerala@JioCare Internet Speed Very Slow in Area 6GVC+43G Maholi, Uttar Pradesh. Mobile Number 76072 85192
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare I have a service Appointment scheduled for today between 10AM - 11.30AM. I didn’t get any Call regarding this
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Jinesh Nair (@jineshnair_85) reported from Kadungalūr, Kerala@ViCustomerCare Can't you understand the problem, you still want an elaboration? I have pinned my location. If you don't understand what the problem is, take some advise from you competitor's @reliancejio and @airtelindia
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Nithin.K.Lenin (@klnithin) reported from Tripunittura, KeralaHmm !! Urs my humble request to the team and the department to follow the #4G services on the bsnl network Soon. It's fine and working good I guess dont know much more but not that much free as @JioCare let me see for the whole day.
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@reliancejio @JioCare It's very disappointing to know that customer care is not able to resolve the queries due to technical issues. List of channels is not available with customer care. We are paying huge amount expecting better facilities.
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@JioCare House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin682314 Kerala Mob9995214120 Respected sir I as a customer of Jio mobile. I am facing poor 4g indoor coverage issue in my home. I had mentioned several times to jio Kerala authorities regarding this
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@gsu303 @vabesvaradwaj @JioCare @Airtel_Presence @TRAI @DoT_India @narendramodi All the best Vabea, I'm very bad experience with Jio, more than 2 years facing network issue
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Naveen Prakash (@naveenprakash25) reported from Chottanikkara, KeralaAs per the instructions waited and retried many times and checked and still same issue. Then I changed my RMN from @reliancejio to @BSNL_KL number and started getting the OTPs. Issue resolved, thanks
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sharonshn (@shnzzzzz) reported from Kazhikāttumūla, KeralaJio internet blackout ... Very low speed for jio in infopark kochi ... No even able to send a whatsapp message .. Please call to 7012458376 , 8891703704 for more details. #Jio @reliancejio @JioCare @reliancegroup
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Tony Thomas (@tonyth0mas) reported from Tripunittura, Kerala@reliancejio i used only your network today feom 4pm ...before that i was uaing @airtelindia ..how come 2 gb conplleted in 1 hour @TRAI
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Ashil george (@Ashilgeorge) reported from Aroor, Kerala@reliancejio @JioCare In your's world's largest data network not even getting 3G speed in our area......
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MaxPayne (@max_payne1986) reported from Tripunittura, Kerala@JioCare please tell me . How can I get the refund. I am totally dissatisfied, disappointed because of the customer support. cancelled all my programmes because of your message i got about connection scheduled time. No reply, no action. Please give me the refund. ASAP
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@JioCare @reliancejio don't have network at my home location, jio no is 9911344145 please correct, please call me my alternative no 9633022720 urgent, i can't work without this no.
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Ashil george (@Ashilgeorge) reported from Aroor, Kerala@JioCare In Your's world's largest data network not even getting 3G speed in our area...
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@irohitojha @JioCare Prblm is tht our govt. rules @DoT_India @TRAI only 4warded ur msg2concern team, but after tht they 4get evrythng,they didn't ask2service provider is it solved/not, what action has been taken.Nothng, ths's D problem, i feel tht.@manojsinhabjp @PMOIndia @janpaksh @jagograhakjago
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marson dominic (@dominic_marson) reported from Tripunittura, Kerala@JioCare the network and cellular network is going from good to bad and now from bad to worst cannot connect calls most of the time net is slow I had ported from Airtel to jio and now it looks like time to port back to Airtel will wait until the end of this month
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marson dominic (@dominic_marson) reported from Tripunittura, Kerala@JioCare # very poor network coverage in #Kerala #Kochi during the day there is no coverage on the network calls dropping cannot connect calls incoming calls saying our of network area it’s getting from bad to worse all day same problem evening is the worst,
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dileep kumar (@dileep_diluuu) reported from Tripunittura, Kerala@JioCare For a new connection your engineers makes superfast visit. When our Plan expires, your systems will disconnect the connection with no time. And it's about 24 hours, there is no internet connection and you guys are still rescheduling your visit. Such a pathetic service.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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ARVIN SUBH (@ArvinSubh) reportedHey please solve my problem please check DM section It's urgent yar Call me at 9450066687 @JioCare
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Mr. Bhatt (@_PankajBhatt) reported@reliancejio @JioCare - what is the use of having a #JioFiber internet connection of it becomes as slow as a 90s Dial-up internet connection? We see blazing fast speed during day and then at 7 PM the speed goes from 100mbps to < 10mbps. Scale the network please.
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Pradip Kannoujiya (@pradip888889) reportedDear @JioCare, I'm facing continuous network issues at my location. The signal frequently disappears, making calls, SMS, and internet services unusable. I have already lodged multiple complaints, but the problem still hasn't been resolved. #Jio #NetworkIssue #CustomerSupport
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Dharmendra Gautam (@clear2people) reported@JioCare @reliancejio This is absolute fraud and pathetic service. Fix this right now! @RelianceJio #JioFiberDown"
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shweta yeole (@shweta_yeole) reported@JioCare I am waiting since 1month for resolution. Your escalation team and jio care don't have any authority to take action against technician and service provider agency regarding missing appointment and not resolving issue. Your escalation team is just sending auto generated emails.
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Harish Chander (@nrml_indian) reported@JioCare I don't want to jinx it but my internet is working fine for last 3 days. Thanks for all your efforts and support...it would have not been possible without your push... God bless you 🙏
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Satya Grandhala (@GTNVSATYAKUMAR) reported@JioCare Yesterday service request was auto-cancelled. How did that happen? Every reply says “Rest assured,” but this is the 4th time in one week. No proper resolution, only repeated template responses. Please stop assuring and start resolving my JioFiber issue. #JioFiber #CustomerService
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K Sateesh Kumar (@KSateeshKumar9) reported@JioCare @reliancejio there is no internet connectivity for past 3 hours and there is no update on the complaint if it is going to resolved or not. there is no human agent connectivity on customer care number. You have horrible support
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Satya Grandhala (@GTNVSATYAKUMAR) reported@JioCare Even your social media support offers zero assurance. Every reply says “Rest assured,” but there has been no call, no technician visit, and no resolution. Please stop sending automated responses and fix my issue immediately.
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Ganeshchowdary (@ganeshnainpati) reported@JioCare I have recharged my jio number with Airtel app. It was successful , but was never able to make calls or use data .Looks like it was successfully deducted money but not reacharged.