Reliance Jio outages and service status in Cochin, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Cochin, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 5, 1:28 PM GMT+5:30.
- Internet (40%)
- Wi-fi (20%)
- TV (20%)
- Phone (20%)
The latest reports from users having issues in Cochin come from postal codes 682507 , 682024 and 682018 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Cochin, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Cochin, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 5: Problems at Reliance Jio
Reliance Jio is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cochin, Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
TV | 2 hours ago |
|
Cochin
|
Wi-fi | 8 days ago |
|
Cochin
|
Phone | 11 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Cochin, Kerala
Latest outage, problems and issue reports in Cochin and nearby locations:
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@JioCare @NameIsAditya Nothing will happen, above msg is just like ctrl+C + ctrl+V nothing else. You should you service from thar district or state itself don't have any capability to close any problems
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Baijnath Sharma (@Baijnath_NAVY) reported from Mundamveli, KeralaWorst Jio network at my place @reliancejio @JioCare
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Rajkishor Parida (@Rajparidaoffcl) reported from Cochin, Kerala@TRAI @reliancejio @JioCare @KeralaTelecom There are too much network issue at Thoppumpady, Kochi, Kerala. Please try to resolve the network slow down issue.
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare need service assistance. Modem is not working.
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Already sent the brief description last week itself... Please check the DM from my side. Issue is that I need to restart the JIO STB frequently to keep viewing channels... If we don't restart frequently, it will go back to home screen in between.. totally irritating
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Debashis (@indiadebashis13) reported from Chottanikkara, Kerala@DoT_India @TRAI @rssharma3 @manojsinhabjp @PMOIndia Respected All, could you please guide me how I can solve my below concern, bcos @JioCare can't agreed2launch any complaint4the same..They r promised that we r on tht, more than 6 months facing the same issue, but no solutions
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dileep kumar (@dileep_diluuu) reported from Tripunittura, Kerala@JioCare For a new connection your engineers makes superfast visit. When our Plan expires, your systems will disconnect the connection with no time. And it's about 24 hours, there is no internet connection and you guys are still rescheduling your visit. Such a pathetic service.
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EALIAS SIMON (@EaliasS) reported from Tripunittura, Kerala@JioCare Mob. 7561822320 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am facing improper network coverage issue in my home. I am not getting 4g coverage properly in indoor sir. Due to this issue I am unable to make or receive calls and unable to use
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VJKishore (@VJKishore17) reported from Tripunittura, KeralaHello @JioCinema whether this entire match is going to buffer or I can at least watch few ***** live ??? I have fiber connection @reliancejio but still connection is very poor … not at all up to the mark
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Mob.8078989291 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am unable to use data services in my home due to poor 4g data speed issue in
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MaxPayne (@max_payne1986) reported from Tripunittura, Kerala@JioCare please tell me . How can I get the refund. I am totally dissatisfied, disappointed because of the customer support. cancelled all my programmes because of your message i got about connection scheduled time. No reply, no action. Please give me the refund. ASAP
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Nithin.K.Lenin (@klnithin) reported from Tripunittura, KeralaHmm !! Urs my humble request to the team and the department to follow the #4G services on the bsnl network Soon. It's fine and working good I guess dont know much more but not that much free as @JioCare let me see for the whole day.
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vichanu (@vichu242) reported from Tripunittura, Kerala@JioCare Because of your extreme customer service , i moved to @Airtel_Presence , @reliancejio appellate customer representative behaviour to customer " if you want stay, or go to hell. Beyond this you can't even complain to CEO". Finally moved out from @reliancejio #happy.
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abhilash (@abhilashsnair) reported from Tripunittura, Kerala@reliancejio ,after one year with #jiofiber started facing serious speed issues and each time when call they r asking same trouble shooting, and disconnect call if they can't sort. Never expected this like a behaviour from jio
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Jinesh Nair (@jineshnair_85) reported from Kadungalūr, Kerala@ViCustomerCare Can't you understand the problem, you still want an elaboration? I have pinned my location. If you don't understand what the problem is, take some advise from you competitor's @reliancejio and @airtelindia
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Baijnath Sharma (@Baijnath_) reported from Mundamveli, Kerala@JioCare worst network experience in my area Download speed below 100 KB/s
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Dr. Suresh Kumar Madhusudhanan (@sureshseagull1) reported from Tripunittura, Kerala@sundarpichai @reliancejio Big reform in the communication sector. It will really help many poor for online education & building their career.
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rajesh menon (@vrgodfather) reported from Tripunittura, Kerala@reliancejio @JioCare do you understand loyalty? Just less than 24 hours of non payment you disconnected my services ? Can't you check atleast if its a high priority customer and the history? Within 5 min if I don't get the network services , our relationship is done. 9526190999
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Nithin.K.Lenin (@klnithin) reported from Tripunittura, KeralaGuys really now I am using @BSNL_KL 4G sim on my phone past few days I am getting such kind of bad network from their end dont know what's the matter do I need to call cx department and ask for any kind of internet Settings earlier it was @JioCare using phone #Note8
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Rajneesh Kumar Singh (@RajneeshKu9116) reported@JioCare Refund for Order ID N00001CWWCCW is still not credited despite multiple confirmations and a committed timeline. If the refund is not credited within the next 24 hours, I will proceed with formal escalation to @DoT_India for unresolved refund and service deficiency.
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Sanchit Agarwal (@iSanchitt) reported@JioCare @JioCare please provide a resolution immediately
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Ramesh Manikonda (@koshykuriyan7) reported@JioCare +91 70139 76180 Vechem Raja sai krishna came and fixed but he is threatening me that shift to Airfiber otherwise next time complaint will not be done what is this behaviour? Are you threatening the customers?
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Naitik Garg (@gargnaitik23) reported@JioCare Is it able to cancel that recharge plan? Please can you call me
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Bhuwan (@BcpandeyIffco) reported@reliancejio THE SUFFERING WITH THE MONOPOLY OF 😭 Dearwe are experiencing Temporary Network Congestion in your area, which may cause interruptions in your service.Our team is actively working to resolve the issue at the earliest. apologize for the inconvenience apprec Team Ji
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Tosharanjan sahu (@Tosharanjansahu) reported@JioCare @reliancejio please jio improve network quality we are 40-50 members in a village planning to shift to airtel please do something
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Alok kumar singh (@Alokkum45747037) reported@JioCare jio network is not coming in my village today.we are troubling for call anyone. I think jio tower generator is not working. Dear team i kindly request you Please call the landlord whoes standing on the tower Vill - Tiyay ( market) Dist-siwan, State - Bihar Pin 841231
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g (@gautamkuma27221) reported@JioCare I have a jio wifi connection at home from the last 4-5 months which worked properly in the beginning then the issue of connection lost for 1 minute occurred every 20-30 minutes and now I am facing connection lost for 10-20 minutes in every 20-30 minutes. Do the needful
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Zooloobazar (@zooloobazar) reportedHello @JioCare I am facing issues with relocation till 5 days
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A (@Purple_Spartan) reported@JioCare extremely annoyed with the customer experience for my service request. It's not getting resolved sunce Thurs, and im unable to escalate it via phone to someone who can actually help resolve it.