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Reliance Jio

Reliance Jio outages and service status in Cochin, Kerala

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Cochin, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 7, 10:48 AM GMT+5:30.
  • 33% Internet (33%)
  • 33% Wi-fi (33%)
  • 17% TV (17%)
  • 17% Phone (17%)

The latest reports from users having issues in Cochin come from postal codes 682507 , 682018 and 682012 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Cochin, Kerala

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Cochin, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 8: Problems at Reliance Jio

Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Cochin, Kerala

The most recent Reliance Jio outage reports came from the following cities: Cochin.

CityProblem TypeReport Time
Cochin Wi-fi 1 day ago
Cochin Internet 1 day ago
Cochin TV 3 days ago
Cochin Wi-fi 11 days ago
Cochin Phone 13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Cochin, Kerala

Latest outage, problems and issue reports in Cochin and nearby locations:

  • prabhu5893
    prabhakaran (@prabhu5893) reported from Tripunittura, Kerala

    @reliancejio issue unresolved yet...

  • tonyth0mas
    Tony Thomas (@tonyth0mas) reported from Tripunittura, Kerala

    @reliancejio i used only your network today feom 4pm ...before that i was uaing @airtelindia ..how come 2 gb conplleted in 1 hour @TRAI

  • Ashilgeorge
    Ashil george (@Ashilgeorge) reported from Aroor, Kerala

    @reliancejio @JioCare In your's world's largest data network not even getting 3G speed in our area......

  • dileep_diluuu
    dileep kumar (@dileep_diluuu) reported from Tripunittura, Kerala

    @JioCare For a new connection your engineers makes superfast visit. When our Plan expires, your systems will disconnect the connection with no time. And it's about 24 hours, there is no internet connection and you guys are still rescheduling your visit. Such a pathetic service.

  • vichu242
    vichanu (@vichu242) reported from Tripunittura, Kerala

    @JioCare Because of your extreme customer service , i moved to @Airtel_Presence , @reliancejio appellate customer representative behaviour to customer " if you want stay, or go to hell. Beyond this you can't even complain to CEO". Finally moved out from @reliancejio #happy.

  • max_payne1986
    MaxPayne (@max_payne1986) reported from Tripunittura, Kerala

    @JioCare paid the amount fully for 6 month plan of jio fiber. No one has come yet to connect the device. Scheduled time is 6pm today. Bad customer service. How to get the refund. Please tell me.

  • SibinSebastian
    Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala

    @JioCare Jiofibre connectivity very poor since evening. Please check

  • jineshnair_85
    Jinesh Nair (@jineshnair_85) reported from Kadungalūr, Kerala

    @ViCustomerCare Can't you understand the problem, you still want an elaboration? I have pinned my location. If you don't understand what the problem is, take some advise from you competitor's @reliancejio and @airtelindia

  • sureshseagull1
    Dr. Suresh Kumar Madhusudhanan (@sureshseagull1) reported from Tripunittura, Kerala

    @sundarpichai @reliancejio Big reform in the communication sector. It will really help many poor for online education & building their career.

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala

    @JioCare House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin682314 Kerala Mob9995214120 Respected sir I as a customer of Jio mobile. I am facing poor 4g indoor coverage issue in my home. I had mentioned several times to jio Kerala authorities regarding this

  • aswindeepakjose
    Aswin (@aswindeepakjose) reported from Tripunittura, Kerala

    @JioCare need service assistance. Modem is not working.

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala

    @reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam dt Pin682314 Landmark Puthengady Cruz. Mob7561822320 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am facing poor 4g coverage in ground floor. I am unable

  • aswindeepakjose
    Aswin (@aswindeepakjose) reported from Tripunittura, Kerala

    @JioCare need service assistance . My modem is not working .

  • shnzzzzz
    sharonshn (@shnzzzzz) reported from Kazhikāttumūla, Kerala

    Jio internet blackout ... Very low speed for jio in infopark kochi ... No even able to send a whatsapp message .. Please call to 7012458376 , 8891703704 for more details. #Jio @reliancejio @JioCare @reliancegroup

  • SaiKrish_7
    Sai Krishna (@SaiKrish_7) reported from Tripunittura, Kerala

    @reliancejio is down . #reliance #jio

  • aswindeepakjose
    Aswin (@aswindeepakjose) reported from Tripunittura, Kerala

    @JioCare live tv is not working.. please raise a service request .

  • SibinSebastian
    Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala

    @JioCare Already sent the brief description last week itself... Please check the DM from my side. Issue is that I need to restart the JIO STB frequently to keep viewing channels... If we don't restart frequently, it will go back to home screen in between.. totally irritating

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala

    @JioCare Mob7561822320 Respected sir I as a customer of jio mobile. I am facing poor indoor coverage issue in my home. I am not getting 4g indoor coverage in ground floor. Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Kerala. Landmark Puthengady cross. I am

  • rahulbaria18
    rahul baria (@rahulbaria18) reported from Tripunittura, Kerala

    @JioCare Still waiting for resolve my problem

  • rsekhar_7
    RS (@rsekhar_7) reported from Tripunittura, Kerala

    @reliancejio Pathetic experience from jio.very bad connectivity even after repeated recharge.Especially when kids are having online classes and exams it s high time to switch to Airtel.Even vodafone has improved a lot with respect to connectivity and customer service

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • onkarskn55
    Onkar YADAV (@onkarskn55) reported

    @JioCare poor internet connectivity in my area

  • dsprabu_IN
    DS Prabu (@dsprabu_IN) reported

    @JioCare been trying to reach you from morning hearing the music only for more than 45 mins. Now call gets disconnected when chose talk to customer care. Good service 😬

  • YashNai92160561
    Yash Naik (@YashNai92160561) reported

    @JioCare The resolution hasn’t arrived and this is Day 2. So it is a delay. I have all the proofs. Along with call records and screenshots. Anyway I am proceeding to cancel this substandard service of jio. And shall continue to put out tweets against using this service.

  • _iamardeep
    Amardeep Agrahari (@_iamardeep) reported

    Dear @JioCare, My Jio AirFiber connection linked with +91-552******* has had no internet connectivity for the last 3 days. The router continuously shows a blinking red light and diagnostics report “Service fault detected.”

  • paresh_jp
    Mahakal jp (@paresh_jp) reported

    @JioCare Even after waiting for more than 10 minutes, your customer care executives are not answering calls or resolving customer issues. Such poor support is rarely seen with @airtelindia and even @BSNLCorporate has improved a lot compared to this now.

  • _PrasannaLahoti
    Prasanna Lahoti (@_PrasannaLahoti) reported

    @JioCare my jio air fiber having issues since morning. connected but no internet access. please fix this ASAP.

  • imahmedsk
    Ahmed Shaikh ✖️ (@imahmedsk) reported

    @JioCare @reliancejio Very poor customer service. It’s extremely difficult to reach support, and when we do, we only get auto-template troubleshooting we’ve already tried. This is my last month with @jio_fiber, switching to another internet provider.

  • vickyrgh123
    Vikash Kumar Sahu (@vickyrgh123) reported

    @reliancejio @JioCare Dear Customer, We are eager to resolve JioFiber Service Request No. SR00002KXACY for Service ID connection having JioFixedVoice Number +917762358608 and have managed to get an earlier appointment on 06-May-2026 between 22:00:00 - 23:00:00.

  • _erajayjha
    Ajay Kumar Jha (@_erajayjha) reported

    @JioCare no Internet. Since morning and customer care call is getting disconnect.@TRAI

  • DrKuldeepSolan4
    Dr. Kuldeep Solanki (@DrKuldeepSolan4) reported

    @JioCare I am still waiting for my refund. I also made a complaint the same day i left the message on my Twitter account and mailed it also (complaint no. SR0000355VP9). It's TAT is also going to get over but no refund done.