Reliance Jio outages and service status in Cochin, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Cochin, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jun 16, 12:37 AM GMT+5:30.
- Internet (54%)
- Wi-fi (23%)
- Phone (15%)
- E-mail (8%)
The latest reports from users having issues in Cochin come from postal codes 682507 , 682030 , 682017 , 682024 , 682307 and 682013 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Cochin, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Cochin, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 16: Problems at Reliance Jio
Reliance Jio is having issues since 01:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cochin, Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Internet | 18 hours ago |
|
Cochin
|
Internet | 1 day ago |
|
Cochin
|
Internet | 5 days ago |
|
Cochin
|
Internet | 6 days ago |
|
Cochin
|
Wi-fi | 7 days ago |
|
Cochin
|
Wi-fi | 12 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Cochin, Kerala
Latest outage, problems and issue reports in Cochin and nearby locations:
-
Amrit Purohit (@AmritPurohit15) reported from Panambukad, KeralaHello @reliancejio here your network is very delay now,my phone internet is not working and calls goin in drop mode,kindly check and do solve issue in here location.. @JioCare
-
EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio Mob 8078016682 Respected sir I as a customer of Jio mobile Kerala circle.I am facing poor indoor coverage issue in my address location. Data stopping during using data services. Unable to open "My Jio" app in indoor. Tottally I am deadly cheated by jio Kerala
-
Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare live tv is not working.. please raise a service request .
-
Tony Thomas (@tonyth0mas) reported from Tripunittura, Kerala@reliancejio i used only your network today feom 4pm ...before that i was uaing @airtelindia ..how come 2 gb conplleted in 1 hour @TRAI
-
VJKishore (@VJKishore17) reported from Tripunittura, KeralaHello @JioCinema whether this entire match is going to buffer or I can at least watch few ***** live ??? I have fiber connection @reliancejio but still connection is very poor … not at all up to the mark
-
Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare need service assistance. Modem is not working.
-
Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare Modem is not working . Can we create a service appointment?
-
Nithin.K.Lenin (@klnithin) reported from Tripunittura, KeralaAfter one Year using @BSNLCorporate @BSNL_KL my 4G Sim for my all until this last day was using @JioCare yesteday after bad network thrown the jio Sim and now recharged my 4G sim for usage let me see how do it fits for me expecting a lot from bsnl.
-
EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@JioCare Mob7561822320 Respected sir I as a customer of jio mobile. I am facing poor indoor coverage issue in my home. I am not getting 4g indoor coverage in ground floor. Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Kerala. Landmark Puthengady cross. I am
-
rahul baria (@rahulbaria18) reported from Tripunittura, Kerala@JioCare Still waiting for resolve my problem
-
Naveen Prakash (@naveenprakash25) reported from Chottanikkara, KeralaAs per the instructions waited and retried many times and checked and still same issue. Then I changed my RMN from @reliancejio to @BSNL_KL number and started getting the OTPs. Issue resolved, thanks
-
Debashis (@indiadebashis13) reported from Tripunittura, Kerala@JioCare @NameIsAditya Nothing will happen, above msg is just like ctrl+C + ctrl+V nothing else. You should you service from thar district or state itself don't have any capability to close any problems
-
Debashis (@indiadebashis13) reported from Chottanikkara, Kerala@DoT_India @TRAI @rssharma3 @manojsinhabjp @PMOIndia Respected All, could you please guide me how I can solve my below concern, bcos @JioCare can't agreed2launch any complaint4the same..They r promised that we r on tht, more than 6 months facing the same issue, but no solutions
-
marson dominic (@dominic_marson) reported from Tripunittura, Kerala@JioCare the network and cellular network is going from good to bad and now from bad to worst cannot connect calls most of the time net is slow I had ported from Airtel to jio and now it looks like time to port back to Airtel will wait until the end of this month
-
Rajkishor Parida (@Rajparidaoffcl) reported from Cochin, Kerala@TRAI @reliancejio @JioCare @KeralaTelecom There are too much network issue at Thoppumpady, Kochi, Kerala. Please try to resolve the network slow down issue.
-
EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam dt Pin682314 Landmark Puthengady Cruz. Mob7561822320 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am facing poor 4g coverage in ground floor. I am unable
-
EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Mob.8078989291 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am unable to use data services in my home due to poor 4g data speed issue in
-
Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@reliancejio @JioCare It's very disappointing to know that customer care is not able to resolve the queries due to technical issues. List of channels is not available with customer care. We are paying huge amount expecting better facilities.
-
Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Already sent the brief description last week itself... Please check the DM from my side. Issue is that I need to restart the JIO STB frequently to keep viewing channels... If we don't restart frequently, it will go back to home screen in between.. totally irritating
-
Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare need service assistance . My modem is not working .
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Jayanta Biswas (@JAYANTBISWAS9) reported@reliancejio @JioCare Last one month I m Requesting Jio representative Dipyon to port my 4 nos from vi to Jio to my corporate ac but no response also I emailed no response is it good service like a corporate company
-
Sarvesh Lodha (@sarveshlodha) reported@JioCare Hi team, please try to deliver by 2030. Worst customer service
-
Ashok Chaitanya, Advocate (@ashok_advocate) reported@reliancejio Order No. NO0001E2FU0E JioFixedVoice No. +911135735614. Deliberate harassment being done by ur representative Rahul Yadav (9523799229). He called me at place at 11 AM to install this connection, but since then he is not picking up phone. I called him 5 times till now but no response till 1:32 PM. The one who took booking (Mob No. 9310139597) is also neither picking up my phone call nor responding to WhatsApp text. Is this how your company harasses the customers. I have paid the three months bill amount in advance. This pure deficiency in service and thus, not acceptable. Plz take against these two frauds of your company and inform me about action taken failing which I shall be taking this matter before concerned consumer forum having jurisdiction.
-
inglorious warrior (@ShailendraSak13) reportedHello @JioCare my internet is not working for last 4 days. I hv raised a complaint SR000038BCVN but your engineer has not visited yet. When will u solve my problem? @reliancejio
-
Ayaan Shaikh (@AyaanShaik78278) reported@JioCare Order ID: NO0001DM32TS. ₹2,221 was collected on 16 May, but the WiFi was never installed. I received a refund message on 22 May, yet now I'm being told I'm not eligible for a refund. This is blatant negligence and poor service. Refund my money immediately.
-
Arun M. khatri (@amkhatri76) reported@JioCare, I haven't received refund. I got under mentioned msg. Dear Customer, Refund has been initiated for your JioFiber Order no NO0001D82AQQ and will be auto credited to the original payment mode within 7 business days. We look forward to serving you in future. Team JioFiber
-
Maansingh (@Maan_singh_7777) reported@JioCare @reliancejio Facing internet disconnection, buffering and wifi disconnection with tons of complaints but no resolution. Kindly look into this as this issue is a consistent past for 2 months and still the problem persists. Service Request number SR000038KG1L
-
nick (@Nick_N_Shah) reported@JioCare shirisha, I had already raised refund amount issue almost 12 days back but still received partial payment also no detail update or what that SR000038G39V is about & there is no new SR for remaining refund amt pls help 🙏 to bring the better resolution.
-
shakunt (@shakunt1) reported@JioCare I have a jio air fiber connection, now it becomes normal to have slow internet speed. No customer support is there. Always we have a automated reply that team is working on the same. Absolute pathetic service from Jio Air Fiber. I would urge people, please do not buy.
-
Ayush Goyal (@AyushGo71406636) reported@JioCare @jiocare do not fall for their false promises. They are neither able to provide connection nor refund. 16 days since my connection request was cancelled by them till today I'm being made to wait for refund of 1200 rs. @reliancejio great customer services standards