Reliance Jio outages and service status in Cochin, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Cochin, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jun 4, 10:46 PM GMT+5:30.
- Internet (55%)
- Wi-fi (18%)
- Phone (18%)
- E-mail (9%)
The latest reports from users having issues in Cochin come from postal codes 682507 , 682030 , 682017 , 682304 and 682024 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Cochin, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Cochin, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 8: Problems at Reliance Jio
Reliance Jio is having issues since 06:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cochin, Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Wi-fi | 4 days ago |
|
Cochin
|
Phone | 5 days ago |
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Cochin
|
Phone | 5 days ago |
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Cochin
|
Internet | 7 days ago |
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Cochin
|
Internet | 12 days ago |
|
Cochin
|
12 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Cochin, Kerala
Latest outage, problems and issue reports in Cochin and nearby locations:
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Rajiv #MainBhiChowkidar (@rajeev_s05) reported from Kalamasseri, Kerala@JioCare since last few weeks my jio mobile range drastically reduced at home location. Mobile # 8075757739. Please resolve this issue..
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RS (@rsekhar_7) reported from Tripunittura, Kerala@reliancejio Pathetic experience from jio.very bad connectivity even after repeated recharge.Especially when kids are having online classes and exams it s high time to switch to Airtel.Even vodafone has improved a lot with respect to connectivity and customer service
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Ashil george (@Ashilgeorge) reported from Aroor, Kerala@JioCare In Your's world's largest data network not even getting 3G speed in our area...
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Jiofibre connectivity very poor since evening. Please check
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Kiran Nair (@kiran1604) reported from Tripunittura, Kerala@Airtel_Presence @airtelindia the network is down from past one hour No network at all, no calls and no data Location - kochi @JioCare
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@irohitojha @JioCare Prblm is tht our govt. rules @DoT_India @TRAI only 4warded ur msg2concern team, but after tht they 4get evrythng,they didn't ask2service provider is it solved/not, what action has been taken.Nothng, ths's D problem, i feel tht.@manojsinhabjp @PMOIndia @janpaksh @jagograhakjago
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Nithin.K.Lenin (@klnithin) reported from Tripunittura, KeralaHmm !! Urs my humble request to the team and the department to follow the #4G services on the bsnl network Soon. It's fine and working good I guess dont know much more but not that much free as @JioCare let me see for the whole day.
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Rajkishor Parida (@Rajparidaoffcl) reported from Cochin, Kerala@TRAI @reliancejio @JioCare @KeralaTelecom There are too much network issue at Thoppumpady, Kochi, Kerala. Please try to resolve the network slow down issue.
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Naveen Prakash (@naveenprakash25) reported from Chottanikkara, KeralaAs per the instructions waited and retried many times and checked and still same issue. Then I changed my RMN from @reliancejio to @BSNL_KL number and started getting the OTPs. Issue resolved, thanks
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare live tv is not working.. please raise a service request .
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@reliancejio @JioCare It's very disappointing to know that customer care is not able to resolve the queries due to technical issues. List of channels is not available with customer care. We are paying huge amount expecting better facilities.
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@JioCare Mob7561822320 Respected sir I as a customer of jio mobile. I am facing poor indoor coverage issue in my home. I am not getting 4g indoor coverage in ground floor. Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Kerala. Landmark Puthengady cross. I am
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rajesh menon (@vrgodfather) reported from Tripunittura, Kerala@reliancejio @JioCare do you understand loyalty? Just less than 24 hours of non payment you disconnected my services ? Can't you check atleast if its a high priority customer and the history? Within 5 min if I don't get the network services , our relationship is done. 9526190999
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare need service assistance. Modem is not working.
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@ApArun17 @soodrbl @DoT_India @TRAI @rssharma3 @janpaksh @JioCare @Airtel_Presence @VodafoneIN Porting is not a solution...All providers are doing like... Having same problem with ours also
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio Mob 8078016682 Respected sir I as a customer of Jio mobile Kerala circle.I am facing poor indoor coverage issue in my address location. Data stopping during using data services. Unable to open "My Jio" app in indoor. Tottally I am deadly cheated by jio Kerala
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Debashis (@indiadebashis13) reported from Chottanikkara, Kerala@DoT_India @TRAI @rssharma3 @manojsinhabjp @PMOIndia Respected All, could you please guide me how I can solve my below concern, bcos @JioCare can't agreed2launch any complaint4the same..They r promised that we r on tht, more than 6 months facing the same issue, but no solutions
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare Modem is not working . Can we create a service appointment?
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EALIAS SIMON (@EaliasS) reported from Tripunittura, Kerala@JioCare Mob. 7561822320 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am facing improper network coverage issue in my home. I am not getting 4g coverage properly in indoor sir. Due to this issue I am unable to make or receive calls and unable to use
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Arin Chopra (@Arin_trades) reportedMy JioFiber connection (NO0001DH1XNE) the indtsllation got cancelled on 27 May still i havent received my refund i have also called multiple times. Worst customer support. Please give me my money back. @reliancejio @JioCare
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Aditya Prakash (@adityaaadijha) reported@JioCare शायद आपको हिंदी भाषा की समझ कम है Let's explain you in English, As you are requesting for the DM, go through the past details,As earlier commitment its temporary problem to resolve in 15 days but last 6 month you are playing with the customer,only you are making the money ....
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PRABHAKAR SHUKLA (@sonu0942) reported@reliancejio Thoda network pe dhyan de do Kya network dete ho. People get frustrated with your net services. Plan value is increased but quality of service is decreased. Is this something for which people had established faith on jio ?
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Ajay (@_ajayv) reportedThis is the @JioCare support cycle: miss a deadline, open a new ticket, give a fresh 48 hour window, miss that too, repeat. No manager to speak to. No escalation team. Just ticket numbers and apologies that mean nothing.
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Huzefa Chhagan (@HuzefaChhagan1) reported@JioCare How many days should we keep on rescheduling the appointment if u don’t have enough support person then don’t provide services only sell the equipment
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Acipenser (@Estrugeon) reported@ijnani @JioCare @reliancejio Just change the service provider. Jio fiber has become substandard off late.
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Alex Raisung (@alextaruba) reported@JioCare it's been many weeks that the internet is not working properly, have called the customer care many times but no permanent solution. What are we paying for if we cannot use the service???? Why recharge if the service is not usable??? #jio #jioservice #jiocare
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Senthil (@VoiceofSenthil) reported@JioFiber My connection has been down for 12 days. Sent 4 emails, called customer care 12+ times, and escalated to the appellate team 3 times. Not a single call from a service engineer. Completely unacceptable. Worst customer service experience ever. #JioFiber @reliancejio
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Alt Reelties (@ReelRealTalk) reportedWhat about viewing the world cup in Jio Air Fiber? @JioCare please help on this.
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Rajat Agnihotri (@rajagni99) reported@JioCare If a customer cannot cancel without losing prepaid money, then ensuring uninterrupted service and timely repairs should be the bare minimum responsibility. Expecting customers to wait endlessly while work/business suffers is unacceptable. @JioCare