Reliance Jio outages and service status in Cochin, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Cochin, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jun 15, 2:48 PM GMT+5:30.
- Internet (50%)
- Wi-fi (25%)
- Phone (17%)
- E-mail (8%)
The latest reports from users having issues in Cochin come from postal codes 682507 , 682030 , 682017 , 682024 , 682307 and 682013 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Cochin, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Cochin, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 15: Problems at Reliance Jio
Reliance Jio is having issues since 01:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cochin, Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Internet | 4 hours ago |
|
Cochin
|
Internet | 4 days ago |
|
Cochin
|
Internet | 5 days ago |
|
Cochin
|
Wi-fi | 6 days ago |
|
Cochin
|
Wi-fi | 11 days ago |
|
Cochin
|
Phone | 12 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Cochin, Kerala
Latest outage, problems and issue reports in Cochin and nearby locations:
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MaxPayne (@max_payne1986) reported from Tripunittura, Kerala@JioCare paid the amount fully for 6 month plan of jio fiber. No one has come yet to connect the device. Scheduled time is 6pm today. Bad customer service. How to get the refund. Please tell me.
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio Mob7561822320 Respected sir I as a customer of jio. I am facing poor indoor coverage issue in my home. Due to this issue I am unable to access data services and unable to make or receive calls in ground floor indoor. I had lost my money by selecting this reputed
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Saleem Pallisserikuzhiyil (@saleemseios) reported from Tripunittura, Kerala@JioCare no DATA coverage of network ,SEO MANZIL, near Bombay stores, THRIKKAKARA PO, NGO QUARTERS junction via,PIN 682021.Same complaint registered soon after launch of Jio network, No remedy so far .
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Baijnath Sharma (@Baijnath_) reported from Mundamveli, Kerala@JioCare worst network experience in my area Download speed below 100 KB/s
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam dt Pin682314 Landmark Puthengady Cruz. Mob7561822320 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am facing poor 4g coverage in ground floor. I am unable
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Ashil george (@Ashilgeorge) reported from Aroor, Kerala@JioCare In Your's world's largest data network not even getting 3G speed in our area...
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Already sent the brief description last week itself... Please check the DM from my side. Issue is that I need to restart the JIO STB frequently to keep viewing channels... If we don't restart frequently, it will go back to home screen in between.. totally irritating
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EALIAS SIMON (@EaliasS) reported from Tripunittura, Kerala@JioCare Mob. 7561822320 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am facing improper network coverage issue in my home. I am not getting 4g coverage properly in indoor sir. Due to this issue I am unable to make or receive calls and unable to use
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare @reliancejio #jiofiber Issue still not resolved. Not able to view SUN NXT app for past 3 days
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@JioCare @reliancejio don't have network at my home location, jio no is 9911344145 please correct, please call me my alternative no 9633022720 urgent, i can't work without this no.
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RS (@rsekhar_7) reported from Tripunittura, Kerala@reliancejio Pathetic experience from jio.very bad connectivity even after repeated recharge.Especially when kids are having online classes and exams it s high time to switch to Airtel.Even vodafone has improved a lot with respect to connectivity and customer service
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Debashis (@indiadebashis13) reported from Chottanikkara, Kerala@DoT_India @TRAI @rssharma3 @manojsinhabjp @PMOIndia Respected All, could you please guide me how I can solve my below concern, bcos @JioCare can't agreed2launch any complaint4the same..They r promised that we r on tht, more than 6 months facing the same issue, but no solutions
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rahul baria (@rahulbaria18) reported from Tripunittura, Kerala@JioCare Still waiting for resolve my problem
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Rajkishor Parida (@Rajparidaoffcl) reported from Cochin, Kerala@TRAI @reliancejio @JioCare @KeralaTelecom There are too much network issue at Thoppumpady, Kochi, Kerala. Please try to resolve the network slow down issue.
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Kiran Nair (@kiran1604) reported from Tripunittura, Kerala@Airtel_Presence @airtelindia the network is down from past one hour No network at all, no calls and no data Location - kochi @JioCare
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Jiofibre connectivity very poor since evening. Please check
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MaxPayne (@max_payne1986) reported from Tripunittura, Kerala@JioCare please tell me . How can I get the refund. I am totally dissatisfied, disappointed because of the customer support. cancelled all my programmes because of your message i got about connection scheduled time. No reply, no action. Please give me the refund. ASAP
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vichanu (@vichu242) reported from Tripunittura, Kerala@JioCare Because of your extreme customer service , i moved to @Airtel_Presence , @reliancejio appellate customer representative behaviour to customer " if you want stay, or go to hell. Beyond this you can't even complain to CEO". Finally moved out from @reliancejio #happy.
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marson dominic (@dominic_marson) reported from Tripunittura, Kerala@JioCare # very poor network coverage in #Kerala #Kochi during the day there is no coverage on the network calls dropping cannot connect calls incoming calls saying our of network area it’s getting from bad to worse all day same problem evening is the worst,
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Krishna Bhushan (@kbhushan07) reported@JioCare My Jio Air Fiber has not been working for a long time. We are trying to talk with Jio Customer Care, but unable to connect. We have mailed many times to Jio Care, but the issue does not resolve till. Kindly look at the matter and resolve the problem.
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Bhupendra Singh (@buppiqc) reported@JioCare hi my name is bhupendra singh from dehradun, I upgraded my net connection to set top box on 12-6-2026... number is...1353533094...I requested to install the set top box on 15-6-2026 between 10 to 11 AM. No one came, no phone call from their side. Is this the service?
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Saif (@saifhssn313) reported@JioCare @JioCare Please help me to visit an engineer visit as i require a router replacement and I am unable to via app or helpline number.
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Neha Gupta, Ecommerce Expert, Shopify, BigCommerce (@getgoingneha) reported@JioCare @WhatsApp why is it so difficult to talk to a customer support person, i am not able to get my whatsapp activated on a old number i recharged recently , i am not getting the code it keeps getting locked for 1 hr both iphone 7 and 11. Dm for my number
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Sangram Nalwaya (@SangramNalwaya) reported@JioCare Thank you, Mr. Smit, for your prompt response. Despite your assurance on Saturday, my Jio Fibre connection is still not working. For the past 4 days, my work has been severely affected. I request immediate restoration. Jio Fibre Connection No. 7313504480
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Praveer (@PraveerP) reported@JioCare I have sent all details. 3 day of outage and no action. Pathetic.
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faizanmir (@faizanmir_0) reportedThe internet speed on my Jio Fiber connection is extremely poor and unstable. Frequent slowdowns and connectivity issues are affecting my daily work and browsing experience. Please improve the service quality and resolve this issue. @JioFiber @JioCare @reliancejio
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rs_s (@rssx30) reported@reliancejio @JioCare My eSIM activation is stuck on "Activating". Physical SIM outgoing is barred, so I can't send RECALL to 199. Store says a pending eSIM request is blocking resolution. Need urgent assistance.
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Piyush singh (@Piyushs57692885) reported@JioCare there is no updates till now Can you please tell me the refund process I no longer need your service I have already took Airtel connection Consider this as information from my end that I don't need any connection from Jio fiber now
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umasankar (@umasankar) reported@JioCare How one customer can believe tracker shows engineer on the way whom I am connecting through your platform he is saying on leave so let me know what I can conclude?