Reliance Jio

Reliance Jio Outage Report in Mumbai, State of Mahārāshtra

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The latest reports from users having issues in Mumbai come from postal codes 400017, 400104, 400013, 400022, 400019, 400016, 400703 and 400030.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai, State of Mahārāshtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Mumbai, State of Mahārāshtra 01/08/2026 21:35

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Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mumbai, State of Mahārāshtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai and Thāne.

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City Problem Type Report Time
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Wi-fi
IndiaMumbai Internet
IndiaMumbai Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai, State of Mahārāshtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • Miriam65654775 Annemaria (@Miriam65654775) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Thank you I just hope you reach out soon as I was promised that you guys would come home to check the network as we all are working from home. And we have continuously calls and conference meetings. Your network is just getting worse ..It would be nice if you guys come & rectify

  • ghumakaad Ankit (@ghumakaad) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Do you have Jiofiber service in Malad West, Mumbai?

  • MANOJSHAH1963 MANOJ SHAH (@MANOJSHAH1963) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @reliancejio Due to many JIO users in my location and I can't get internet speed below 4MPBS, I chose change service provider... Buy JIO next Rcom

  • Miriam65654775 Annemaria (@Miriam65654775) reported from Mumbai Suburban, State of Mahārāshtra

    @KumarNavin82 @JioCare I was so happy using this network but it’s gone so bad that where I pay for 30 mbps I get 5-7 mbps & no one to talk to your agents transfer me to the Jiofi no where it’s always gets cut and when I call the other no ther is no agent to speak to SR# SR000012Q8ZT pls update

  • andyshah1987 Anand Shah (@andyshah1987) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare jiofiber not working since noon. No mechanism to complain.

  • MANOJSHAH1963 MANOJ SHAH (@MANOJSHAH1963) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Only regret, no solution l

  • MANOJSHAH1963 MANOJ SHAH (@MANOJSHAH1963) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @reliancejio Worsted speed of internet Jayraj Nagar Borivali West Mumbai 20 name given but no solution No renewal JIO again

  • prbhonde Pranav Bhonde 🇮🇳 (@prbhonde) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare I have shared my account information through DM. It's more than 72 hours now. My internet service is totally down. Pls help ASAP. @TRAI

  • SKarjatkar Snigdha Karjatkar (@SKarjatkar) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare i have been asking for pick up of my old device for last 3 months. I am not getting any response but jus SMS es. Pls help me get refund for my old no.i m an already existing customer at my new address.

  • MANOJSHAH1963 MANOJ SHAH (@MANOJSHAH1963) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio Worsted speed of internet Jayraj Nagar Borivali West Mumbai 20 name given but no solution No renewal JIO again

  • MANOJSHAH1963 MANOJ SHAH (@MANOJSHAH1963) reported from Mumbai Suburban, State of Mahārāshtra

    @TRAI Sir, in few days we are go in 5G, but now a days in 4G user get internet speed 2 MPBS. Sir service provider must Bound to give minimum internet speed as you give guide lines, no excuse many users there for speed is low @reliancejio @JioCare

  • Miriam65654775 Annemaria (@Miriam65654775) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @KumarNavin82 On Sunday we had. Jiofi issue, a person comes to check it calls me and runs away and this issue is unsolved still pending and not one damn call to give me an explanation out companies run on you service if you can’t give us service wel happily change

  • MANOJSHAH1963 MANOJ SHAH (@MANOJSHAH1963) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio Due to many JIO users in my location and I can't get internet speed below 4MPBS, I chose change service provider... Buy JIO next Rcom

  • dharmashah10 Dharm Shah (@dharmashah10) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare for the past 2 days my internet is having issue where the router is blinking red constantly at many point of time. Also, I have restarted the router many times but the problem persists. Please help.

  • Karmawork Karmesh (@Karmawork) reported from Mumbai, State of Mahārāshtra

    @JioCare no internet on our gigafiber since last evening. We are working from home. Please help. Pin code 400701 Ghansoli sector 11

  • StonerJesus Cabin Fever Jesus (@StonerJesus) reported from Mumbai Suburban, State of Mahārāshtra

    I've dealt with some shady ISPs over the years but none of them come even close to @reliancejio in terms of both inability to keep their network running and the infuriatingly useless customer support. And I once used an ISP with a total employee count of two.

  • StonerJesus Cabin Fever Jesus (@StonerJesus) reported from Mumbai Suburban, State of Mahārāshtra

    I've dealt with some shady ISPs over the years but none of them come even close to @reliancejio in terms of either inability to keep their network running or the infuriatingly useless customer support. And I once used an ISP with a total employee count of two.

  • 84Machis Arun Mehta (@84Machis) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare absolutely third rate customer service. Blocked my number even though payments are made and now their rep is blaming why we’ve made payments through 3rd party wallets and Jio Pay. Astonishing to see how such poorly customers are treated

  • MANOJSHAH1963 MANOJ SHAH (@MANOJSHAH1963) reported from Mumbai Suburban, State of Mahārāshtra

    @DoT_India Sir, in few days we are go in 5G, but now a days in 4G user get internet speed 2 MPBS. Sir service provider must Bound to give minimum internet speed as you give guide lines, no excuse many users there for speed is low @reliancejio @JioCare

  • Vinaychhadva Vinay C (@Vinaychhadva) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio Your infocomm service are so bad and people so unprofessional. It’s better that no one takes your services . Asst manager Amit Patil JC enterprise manager has been the worst kind

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • mayankagarwal_6 Mayank Agarwal (@mayankagarwal_6) reported

    @JioCare Is 7 days not enough to respond and resolve the issue? Stop using word like surely, assurance and start using maybe, not guaranteed. Your words don't match the service offered.

  • PhantomTheGamr4 Phantom The Gamer (@PhantomTheGamr4) reported

    @shurathi17 @JioCare @reliancejio Oh I see..What's the issue btw??

  • rizzu_97 Rizwan Khan (@rizzu_97) reported

    @JioCare Internet speed is more than the speed of my monthly subscribed plan. And many times it happens that internet service gets interrupted. The problem started on 15/07/2022 when my internet stopped for some time.

  • shyamaldas10 shyamal das (@shyamaldas10) reported

    @JioCare Do you guys have any proper answer for the same? If any customer not recharged, from next day all services stopped from your end. Now it's 4days passed what should I do as customer. Can you answer me genuinely? I will wait for your response.

  • Realankitj Ankit agarwal (@Realankitj) reported

    @JioCare I know you will not resolve my issues you just want to earn money now i got my UPC code and will port my number to Airtel.

  • GaneshJ51086392 Ganesh Jadhav (@GaneshJ51086392) reported

    @reliancejio your 5g service coming all over india but still your 4g service in my circle facing the fluctuating network and my friend circle and relatives are porting their simcard to other simcard your your compitater are stable and provide better speed than you

  • Lovelybamrah lovepreet Bamrah (@Lovelybamrah) reported

    @JioCare @reliancejio @JioSaavn You have just replied, but not resolved my issue, still my problem is persist.

  • naresham NM (@naresham) reported

    @JioCare @reliancejio looks like you guys don't understand simple basic English. Read my messages again and if you still feel like asking my address - then it sure is the time to port out because even the service is proven zero 🫣

  • Mr_Morningstrr Imran Morning Star😈 (@Mr_Morningstrr) reported

    Hi hello guys jio sim users All you know jio sim mobile data is finishing before usage plzz remove and throw the worst sim I didn't seen these type of theft I used Airtel and idea sims but they didn't done these type of things.. But jio is stolening the data@JioCare @reliancejio

  • hi_i_am_masud MD MASUD (@hi_i_am_masud) reported

    @JioCare @reliancejio In my area your network is getting worse day by day. Other companies are having good network.And you? ****