Reliance Jio

Reliance Jio Outage Report in Mumbai, State of Mahārāshtra

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The latest reports from users having issues in Mumbai come from postal codes 400017, 400104, 400018, 400013, 400022, 400016, 400025 and 400031.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai, State of Mahārāshtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Mumbai, State of Mahārāshtra 11/30/2025 18:10

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Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mumbai, State of Mahārāshtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai and Thāne.

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City Problem Type Report Time
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Total Blackout
IndiaMumbai Phone

Community Discussion

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Reliance Jio Issues Reports Near Mumbai, State of Mahārāshtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • sannakesagar1 sagar sannake (@sannakesagar1) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare .... From yesterday im calling to customer care center #jio fibre is not working . Every time call was disconnected or playing some nonsense recording . pls help 9594344332. ......@_MukeshAmbani pls sir .. Help

  • nagesh257 Nagesh Chavan (@nagesh257) reported from Shivaji Nagar, State of Mahārāshtra

    @JioCare @JioCare there is huge CAPEX investment in Jiofibre, not sure why you are not focusing on right quality of customer service associate and site engineers for seemless experience @TheMukeshAmbani need better focus on this, customers suffering for 9 days for petty issues #jiofibre

  • n_jraj India Pride (@n_jraj) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare I already registered on the site..But no response. Poor customer care and disappointed service

  • mangeshgawde4 mangesh gawde (@mangeshgawde4) reported from Mumbai Suburban, State of Mahārāshtra

    Need ur help regarding my mobile no @JioCare

  • Siddhan46675106 Siddhant Singh (@Siddhan46675106) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio the most worthless internet service provider #JioFiber #mumbai #maladwest

  • KINGOFICE4 Hemanshu K Jethwa (@KINGOFICE4) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Dear Sir, This is to Intimate you that My Internet was down for 3 days, however the same was not reimbursed yet in my account.  My package recharge due date was 15 Jun 22. I lost my 3 days data plus I also kept my router ON, just to know when internet will resume.

  • shreenachoksi Shreena Choksi (@shreenachoksi) reported from Mumbai Suburban, State of Mahārāshtra

    @airtelindia having the worst broadband experience. Can’t be raising complaints on a daily basis. Fix this ASAP or I switch to @reliancejio

  • karanpatel70 karan patel (@karanpatel70) reported from Mumbai Suburban, State of Mahārāshtra

    @JioFiberVoice @reliancejio My internet not working from yesterday. I’ve tried to connect with jio fiber toll free number but not happening. I am working from home so I’m facing problems. Can you guys resolve my problem. ASAP

  • dhoomtananana39 Dhoom Tananana🌈 (@dhoomtananana39) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Did u even read what I wrote? I'm asking about why every 3rd day there was an outage this month. Will u refund me for the loss? How am I supposed to work from home?

  • suraj842 Suraj Agarwal (@suraj842) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare jio fibre service not working in Mumbai since morning..pls assist

  • ashokmba09 Ashok (@ashokmba09) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare pathetic service got from Jio retail store at Andheri west store Mumbai Visited for a lost sim card at the store but the agent denied to provide Sim card saying that the number doesn't belong to mumbai hence can't provide sim

  • coolsankhla Vikas Sankhla (@coolsankhla) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare my number has been permanently disabled since I was travelling internationally. It is surprising that I can't recharge the same number in just a 3 months window. I am ready to take a postpaid for the same. Seeking help, please DM.

  • MOHIT_NANDA03 MOHIT NANDA (@MOHIT_NANDA03) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio from India largest network to India’s worst network! Call drops ..slow speed ….and everything.

  • KINGOFICE4 Hemanshu K Jethwa (@KINGOFICE4) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare My Complaint/Service Request Number SR00001BFQC7 for your reference.  My request will be to please credit that 3 days internet data in my  JIO Number.  Thanks & Regards

  • KINGOFICE4 Hemanshu K Jethwa (@KINGOFICE4) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Soo Data & Electric both lost.  My point is just to tell you that when customer doesn't recharge the internet connection, u directly cutoff all services, but what to do when it is from your side.  I am not a defaulter.

  • mavaniparag parag mavani (@mavaniparag) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare No wifi signal , internet disruption, when will resume Pincode 400077

  • n_jraj India Pride (@n_jraj) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare my phone incoming and outgoing not working

  • Phoenix44053998 Phoenix (@Phoenix44053998) reported from Mumbai Suburban, State of Mahārāshtra

    Worst experience @JioFiberVoice . Firstly the net is much slow than it shows on the speed check websites. Secondly if I am paying 999+ taxes every month still I need to renew my prime membership after 1 year of service then why am I paying such a high amount every month @JioCare

  • dhoomtananana39 Dhoom Tananana🌈 (@dhoomtananana39) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @JioCare tonight is 7th outage this month. For 6 hrs Are you kidding me?!!! I'm filing a complaint with TRAI This is unacceptable

  • sumanthacharya santosh (@sumanthacharya) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Again I am not able to send and receive call, facing same problem on jio number 7738868872 when I come to virar east pincode 401305 and 401303

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • sreeraj1237 Sreeraj TR (@sreeraj1237) reported

    An advice to @reliancejio , do you know the meaning of the word "Reliance"? If not, first learn it and do business. By the way, I'm going ahead with another service provider. 🙏🙏🙏

  • sreeraj1237 Sreeraj TR (@sreeraj1237) reported

    In short, @reliancejio cheated their valuable customer (As I have 3 mobile connections and many other connection in my family). So, finally, I forced to cancel my order and initiated refund. I don't know how long they take to refund.

  • sreeraj1237 Sreeraj TR (@sreeraj1237) reported

    I had a very bad experience with @reliancejio at Whitefield, Bangalore as one of their executive visited my apartment based on my online application for fiber internet connection on 9th May and convinced me to pay 3 month subscription of approx. 3,600 Rs. with the agreement that

  • nikhil4045 NIKHIL MISHRA (@nikhil4045) reported

    @reliancejio @JioCare @reliancegroup Any update to my connection problem. What is the actual time line by which you provide connection after taking full payment. After my payment i am just waiting and reading regret word from your side. Very good 4G speed of Jio.#MukeshAmbani

  • Mithilmadan24 Mithil madan (@Mithilmadan24) reported

    @JioCare Due to Temporary outage, JioFiber services for Service are impacted in your area since 16-05-2022 08:28 PM. This is expected to get resolved tentatively by 17-05-2022 12:28 AM. We apologise for the inconvenience caused and appreciate your co-operation. Thank You, Team JioFiber

  • ShohratKhan Shohrat Faizan Khan (@ShohratKhan) reported

    @reliancejio please solve our issue of online payments to recharge #jiofiber trying to recharge from last 2 days.

  • Konarkgoel Konark (@Konarkgoel) reported

    @JioCare i have purchased ISD pack for prepaid mobile connection, but how to activate the ISD plan? Please help

  • nipurngupta Nipurn Gupta (@nipurngupta) reported

    @JioCare @reliancejio Either fix the damn issue, or simply cancel the connection. @airtelindia has great connectivity too.

  • rpsha Ram (@rpsha) reported

    Problem with @JioCare network

  • svb398 sourav (@svb398) reported

    @reliancejio @reliancegroup Order Id: 33770344, home delivery for new sim order. Haven’t yet received call or sim from rep but received sms about sim delivery complete with documentation in your portal??? Wtf is going on? Checked your order portal says tele verify pending!!!!