Reliance Jio outages and service status in Mumbai, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Mumbai, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 15, 8:05 PM GMT+5:30.
- Internet (60%)
- Wi-fi (12%)
- Phone (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (2%)
The latest reports from users having issues in Mumbai come from postal codes 400104 , 400017 , 400019 , 400022 , 400014 , 400013 , 400025 and 400016 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 16: Problems at Reliance Jio
Reliance Jio is having issues since 06:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, and Mumbai Suburban.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 14 hours ago |
|
Mumbai
|
Phone | 2 days ago |
|
Mumbai
|
Phone | 2 days ago |
|
Mumbai
|
Total Blackout | 2 days ago |
|
Mumbai
|
Total Blackout | 2 days ago |
|
Mumbai
|
Internet | 2 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
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Shashikant Pandey #CRPF (@CAMANDO007) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Do we have any network issue at Vakola Datta Mandir Dmello Comp. Last few days network and calling capacity of Jio getting worst. Could you pleas make some alternate arrangements or let know to port out if you not able to provide solutions.
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Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, Maharashtra@JioCare need to connect to customer care
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare You can call and keep talking what I need is an solution for my problem where is that?? It doesn’t take 3 days to solve an internet problem?? I will wait until tomorrow morning 9:30, if you can resolve it, superb, if not please let me know how can I surrender the devices
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Animesh Sunita Dada (@AnimeshK11) reported from Ghātkopar, Maharashtra@JioCare Mumbai 400086 Ghatkopar Nityanand Nagar Full areas Bad Jio network 😡😡😡 fully harassment.... Shame on you jio @reliancejio
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Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare Why should I again revert when I am telling you issue isn’t fixed and I have given you ticket number which captures every details then why you keep on asking me. Please advise what has been done to fix this issue till date?
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Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra@reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response
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somnath (@GhoshSomu) reported from Mumbai, Maharashtra@JioCare @Nitaambani56 See this people are just robots, atleast give me a customer care number.
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DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra@JioCare In my jio fiber plan,of Rs 999,I am getting a speed of 31 and 25 ,when it is supposed to be 150 or whereabouts, what is the reason for slow speed ? Please check
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श्रीनिवास शर्मा (@shriniwas07) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare @ImAtulKansal We are following since 6 months for the installation of cable for Jio Fiber. No service is being received from you.
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Tripurari Pathak (@Pathak67k) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare your network gone crazy....i received at least 16 calls from different state including 2 calls from J&k. Everyone is saying that I called them but how ?? I am in a meeting with peoples and my mobile is on table, no one using the how can I make call ??
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Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra@JioCare RT news channel is not working on jio fiber.Please help
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Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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Nidhaye Phand (@nidhayephand) reported from Yashodham, Maharashtra@JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!
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Anil (@Alwaysanil_) reported from Mumbai Suburban, MaharashtraMy earlier request for engineer was for 5-6 pm slot 4 feb Since due to Some issue from jio application they didn't consider that SR, Please take a note of new SRN SR00001HEDMK I am having my lecture at 7 pm @_MukeshAmbani @JioCare @reliancejio
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vishnu agarwal (@agarwalvishnu) reported from Mumbai Suburban, Maharashtra@JioCare No solution to my complaint yet...
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@reliancejio @JioCare it's frustrating time, taking twice the recharge but not given one single improvement in the jio... Everyday we are facing issue! I am not expecting such delay in service from Jio.. the more we raise whistle blow the more you are ignoring us big shame...
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Manav Kejriwal (@KejriwalManav) reported from Mumbai, Maharashtra@JioCare Saket CHS, Santacruz West. JioFibre not working since 3 days. Everyday the technician is promising to resolve the next day, but no resolution. Unexpected from Jio. Please assist immediately. Mumbai 400054.
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Whistleblower-सिटी बजाओ📢 (@WhistleBlower_H) reported from Yashodham, MaharashtraJio 5g Service Net...Hahahaha. It seems to run at a speed of 2G. 5G Internet service is still not available in cities like Mumbai Metropolitan. Ambani company is fooling all Indians. @reliancejio @JioCare @TRAI
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,
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manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra@JioCare And once again the wifi has been down since last evening 9pm and not working yet after 12 hrs. Pls escalate this complaint. I don't want ur standard reply.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Abhinav Rajput (@mathsbyabhinav) reported@JioCare Your Customer care told me two to three times that engineer is about to visit in 10-15 minutes, just cheked my detail i have called your team 6 tms in last 24 hrs just send the technician as soon as possible dont give false hope live your so called customer support team @JioCare
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RAHUL AGARWAL (@dragarwalrahul) reported@JioCare @JioCare this message received more than 10 times from 40 days but resolution not provide. Very bed company fraud company.
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Sandeep Sarin (@sandysarin) reported@Shoukathkk @reliancejio @JioCare I would seriously suggest you rethink your decision to go with Jio Fiber for your home. I’ve got it. It’s been a horrible experience so far. I am actually planning on switching.
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subhojit banerjee☦️ (@SubbuBanerjee) reported@reliancejio @JioCare since two days internet is down for 04035679510. If we don't pay for one day, you disconnect. Will you pay the penalty for not providing service?
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Bholi (@prateekaushik88) reportedWhy has my SIM been deactivated even though I paid the bill? If my SIM isn't reactivated within half an hour, then deactivate itpermanently. There are other service providers who offer better network services than you. @reliancejio @JioCare who didn’t even care
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Jagdish (@Jagmas3) reportedI have already sent a email to jio customer service also to discontinue this useless service and take away your equipment but there’s no response on this also. Very disappointing service by @JioCare. Thanks @airtelindia for ensuring my tv stays connected to the internet.
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Ajay (@Ajaybabushukla) reported@JioCare worst service
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Shishir Mukherjee (@shishirmukherje) reported@Sunface_raj @JioCare @reliancejio Hi Sir, I also have been facing the same problem and from last 3 to 4 days these cheats are just trying to delay things on purpose. I have already complained on consumer affairs portal would suggest you the same and keep your tweet open with updates.
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tallanikhil (@tallanikhil) reported@JioCare @JioCare That means I have to wait until 22 August? My service request is now on hold. If that’s the case, I no longer wish to continue with JioAirFiber. Please process my disconnection immediately.
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N वत्स (@nvatsss) reportedVery 😭 with @JioCare. I recharged ₹1551 for IR before travelling to the UK, but still no Jio network, no OTPs, and no roaming service. Tried but nothing works. Total waste of money. If you’re travelling abroad, think twice before relying on this service.#InternationalRoaming