Reliance Jio

Reliance Jio Outage Report in Mumbai, State of Mahārāshtra

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Mumbai come from postal codes 400017, 400104, 400016, 400013, 400022, 400018, 400019 and 400012.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai, State of Mahārāshtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Mumbai, State of Mahārāshtra 01/21/2026 10:30

January 21: Problems at Reliance Jio

Reliance Jio is having issues since 08:30 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mumbai, State of Mahārāshtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai and Thāne.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Phone
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai, State of Mahārāshtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • asdsicnarf Francis D'Sa (@asdsicnarf) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN another trip to your vodafone store a few mins ago was useless. They can't solve the issue. Time to port.....all my 3 numbers....hello @reliancejio

  • vinkshah61 vinod shah (@vinkshah61) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Neelam ols help by startong my phone immediately i am unable to connect with my offices across india your call centres give standard replies no method to raise concern.Only reply wait for 24 hrs

  • kate_mayur Mayur Kate (@kate_mayur) reported from Mumbai Suburban, State of Mahārāshtra

    Hey @JioCare I want to Port (MNP) my @VodafoneIN postpaid number to Jio's prepaid service. Please guide.

  • Anonymo9892 Anonymous Me (@Anonymo9892) reported from Mumbai Suburban, State of Mahārāshtra

    I would request you to take strict action on this representative for him inability to help customer. He also advised that the Centre that I visit is not customer support but was a sales point. @JioChat @reliancejio @TRAI @DoT_India @manojsinhabjp

  • haresh0277 Haresh Motirale (@haresh0277) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN even after visiting store yesterday the issue is not resolved which was confirmed by executive Ishmat to be addressed in 2 hours. Complaint filed today, No. 435495791302. Ridiculous service. @JioCare @airtelindia @VodafoneGroup @vodafone

  • prisantum Pal Santosh (@prisantum) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio is there any number to contact for Jio Fibre Complaint

  • Anonymo9892 Anonymous Me (@Anonymo9892) reported from Mumbai Suburban, State of Mahārāshtra

    He refused to help and said they don't have a phone to call jiocare and asked me to see either ask random people on road or go home and get the work done. He was rude. What sort of customer service is this. I travelled 5km to and fro to get there. Wat I gt was #badcustomerservice

  • joannapereira31 Joanna Pereira (@joannapereira31) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Check your DM. You'll find my PIN and phone number. This is not the first time problem.

  • cnpatel22 Chetan N Patel 🇮🇳 (@cnpatel22) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @reliancejio I have been having a router problem reported to customer care several times since last 4 days ... the router needs replacement which is just being promised but not delivered! Last reported to Paresh Palav ... Poor service! 👎 please help ASAP

  • sshauryaa Sshauryaa (@sshauryaa) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio @JioCare F Idiots. Up to 1gbps is as actually less than 20mbps. Why can you expect! Time to return the box!!! Dear Customer, We hope you are enjoying our ultra-high (LOL) speed internet service with your JioFiber connection having service id 400********

  • sateeshy45 सतीश यादव 🇮🇳 (@sateeshy45) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio last six months I complaining about network issue neither you registered my complaint nor solve till yet, now I'm switching to another network with heavy heart . @TRAI Thank you for bad experience #reliancejio #badnetwork #disappoiting

  • moolwaney Madhukar Moolwaney (@moolwaney) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare No resolution even after seven days shows arrogance of the service provider

  • KkunalDamaania Kkunal Damaania (@KkunalDamaania) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio @JioCare you really need to improve your Broadband Box (modem/router) very poor network range!

  • haresh0277 Haresh Motirale (@haresh0277) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN even after visiting store yesterday the issue is not resolved which was confirmed by executive Ishmat to be addressed in 2 hours. Ridiculous service. @JioCare @airtelindia @VodafoneGroup @vodafone

  • samirpaleja Samir Paleja (@samirpaleja) reported from Mumbai Suburban, State of Mahārāshtra

    Since couple of days there is jo network of @JioCare at andheri industrial estate, andheri west. @reliancejio please solve the problem as soon as possible.

  • cnpatel22 Chetan N Patel 🇮🇳 (@cnpatel22) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Have provided the requested info ... look forward to your help in resolving the problem!

  • cnpatel22 Chetan N Patel 🇮🇳 (@cnpatel22) reported from Mumbai Suburban, State of Mahārāshtra

    @RelianceJioCare @reliancejio I have been having a router problem reported to customer care several times since last 4 days ... the router needs replacement which is just being promised but not delivered! Last reported to Paresh Palav ... Poor service! 👎 please help ASAP

  • chanbloh cbl (@chanbloh) reported from Mumbai Suburban, State of Mahārāshtra

    @DoT_India @JioCare Awaiting to hear from @JioCare on this issue. The issue isn't solved yet.

  • virafheerjee Viraf Heerjee (@virafheerjee) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare I have lost my SIM card, and I would like to disconnect it immediately. Please help!

  • vinkshah61 vinod shah (@vinkshah61) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio @JioCare @rsprasad @vodafoneindia This is regarding jio no 9323341745 which was ported out 2 months ago with all dues cleared .Jio received porting clearance&service started.Two days before vodafone suddenly sent message for balance dues of Rs'398 before i

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Ankit61843421 Ankit (@Ankit61843421) reported

    @geekyranjit @reliancejio Same problem

  • PriteshAkbari1 Pritesh Akbari (@PriteshAkbari1) reported

    @JioFiberVoice @reliancejio I think jio business plan is a totally scam skim. Please do not buy. They provide microsoft 365 and take money and tell you that we have our internal server problem. I open service request so many time and latest one is here: ES000000IPCP. #jioscam #moneymafia

  • naresham NM (@naresham) reported

    @JioCare @reliancejio Please always read all messages and not only the last message, and you will know the address is not needed. Its a network issue. Jio has gone from best to worst 4G network since we are facing the same temp dormancy issue even on only 4G mode. You escalate & job done

  • NSachin55 Nivaas_viga (@NSachin55) reported

    I have been contacting customer care continuously, they are saying some backend problem, that backend problem isn't solved,we are living without internet opposite to @reliancejio vision. @JioCare @reliancegroup

  • sn25here Beast Slayer (@sn25here) reported

    @JioCare Yes Facing Issue at Same Location Mentioned Earlier @JioCare

  • karansbhandari_ KARAN BHANDARI (@karansbhandari_) reported

    @Airtel_Presence Day 12, Still you people are not able to rectify your problem no wonder why jio is getting new subscribers @reliancejio can I also port my landline number

  • shivash45156448 shiva sharma (@shivash45156448) reported

    @JioCare very slow service why I can't use data I have already a valid data pack why there is network issue I will port my sim today

  • sshah1502 Sarang Shah (@sshah1502) reported from PETROL BUNK ORR, State of Karnataka

    @reliancejio I accidentally recharged my postpaid number instead of my prepaid number. Any solution to this?

  • Sainath08582090 Sainath patil (@Sainath08582090) reported

    @reliancejio @JioCare In my area 5g is available but I'm not getting a welcome offer from jio. I port my Airtel sim to jio for 5g but my first experience with jio is the worst

  • SGP88900 Sachin Patidar (@SGP88900) reported

    Why not available my area fiber service [pincode - 314024] ADDRESS - PADRA VILLAGE DUNGARPUR DISTRICT STATE RAJSTHAN WHY YOU CLAIM YOUR SERVICE AVAILABLE ALL AREA !! @reliancejio @JioCare