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Reliance Jio outages and service status in Mumbai, Maharashtra

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Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Mumbai, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Apr 19, 5:46 PM GMT+5:30.
  • 58% Internet (58%)
  • 18% Phone (18%)
  • 14% Wi-fi (14%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)

The latest reports from users having issues in Mumbai come from postal codes 400017 , 400104 , 400022 , 400016 , 400019 , 400018 , 400014 and 400013 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Airoli, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Mumbai Total Blackout 9 hours ago
Mumbai Internet 2 days ago
Mumbai Wi-fi 2 days ago
Airoli Phone 4 days ago
Mumbai Phone 6 days ago
Mumbai Internet 6 days ago

Nearby cities with recent reports

Airoli

1 recent signals

4 days ago
Mumbai Suburban

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra

    @JioCare jio 5g welcome offer not applied Service not good Because prepaid number 5g available But postpaid is 5g not available 😡😡😡😡😡😡😡😡

  • devarshibarot28
    Devarshi Barot (@devarshibarot28) reported from Mumbai Suburban, Maharashtra

    @JioCare I had activated and was using Jio 5G welcome offer. My plan was about to expire and I'd recharged with new one before it gets expired. After the shift to new plan my welcome offer is no longer there. Kindly help.

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare now it's finish.. let's disconnect!! Network is the soul of Mobile device now a days i am carrying body without soul... poor network, poor service 😔 unsatisfied!!

  • yogesh_tadge
    Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, Maharashtra

    @JioCare need to connect to customer care

  • TheVinodNair
    Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra

    @JioCare Everytime I am given this same vague replies and no concrete resolution. Huge mistake that I ported out from Airtel to Jio for such sub standard network and more so for such pathetic service experience as no one in Jio ever listens. Such arrogance

  • shriniwas07
    श्रीनिवास शर्मा (@shriniwas07) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare @ImAtulKansal We are following since 6 months for the installation of cable for Jio Fiber. No service is being received from you.

  • BiswasNirmalya
    Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra

    @ParikshitK_ @JioCare Facing this issue since the last few days

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare the port was the biggest mistake i have ever had... Despite being the highest charging amount of recharge i am not getting single one rupees service.... Delay in message.. and many of belonging voice i have been missed to due to your pathetic service

  • praveenkushwaha
    Praveen Kushwaha (@praveenkushwaha) reported from Yashodham, Maharashtra

    @JioCare Pathetic service from Jio fibre. Everyday internet down fpr 5-6 hours in Kandivali West area.

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare Keep on working you have time till 31st Dec 2023 to call a customer who wanted to port in JIO and this is what @reliancejio calls 5G service

  • JagtianiShekhar
    CJ (@JagtianiShekhar) reported from Yashodham, Maharashtra

    @reliancejio @JioCare WIFi issue since yesterday and completely down since yesterday night. Please resolve immediately, thanks.

  • ChemburChapters
    Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra

    @JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio

  • Msumro_
    Mainudeen sumro (@Msumro_) reported from Mumbai, Maharashtra

    @JioCare I'm already in support area and using supported device with 2999 recharge

  • surensadwelkar
    Surendra Sadwelkar (@surensadwelkar) reported from Mumbai Suburban, Maharashtra

    @JioCare i have complained 2 times so far that I cannot make or receive calls sometimes, i am not able to call any emergency numbers like 100. So far my issue remains unresolved. If Jio is not able to resolve my issue i will have to port out.

  • anurag11820
    Anurag Tiwari (@anurag11820) reported from Thāne, Maharashtra

    @reliancejio Jiotrue5G is not working on 5G phone Realme 10pro+ 5G But Airtel 5G @airtelindia is working

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Internet not working for landline number +91-22-31811638 please help

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mahape, Maharashtra

    Intermittently internet isn’t working @JioCare @JioFiberVoice You guys did some maintenance and screwed internet stability in my area!

  • psychedelic604
    Vin (@psychedelic604) reported from Yashodham, Maharashtra

    @JioCare why had the jio network suddenly become so back. Browsing on the phone has become a task.

  • PrashantMello
    Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra

    @JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....

  • starchaitnya
    Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra

    @JioCare I want to port my no to onther service provider. Your complaints number 198 not working. Your customer support worst on Twitter too.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • AshishR11931632
    Ashish Rai (@AshishR11931632) reported

    @reliancejio @JioCare @reliancejio Just posting IPL rants like unemployed youth You have taken our money and ought to provide service 50 days and still no resolution

  • Subhamk57788547
    Subham kumar (@Subhamk57788547) reported

    @JioCare Hi @JioCare i have not received my refund yet. Can you look into the matter and help me getting my refund back it has been already 18 days

  • MUKTAGHOSH89170
    MUKTA GHOSH (@MUKTAGHOSH89170) reported

    @reliancejio its been a month without seamless 4G/5G in Durgapur. No updates, no fix. If it’s an outage, say it. If not, resolve it. When will stable internet return?

  • ehsansayy
    Ehsan (@ehsansayy) reported

    Hey @JioCare my airfiber had more than 500 gbs left till half day today now suddenly the data is shown exhausted and when calling customer support it gets cancelled by saying recharge?

  • ShoaibMale90000
    Shoaib Malek (@ShoaibMale90000) reported

    @JioCare Lte+seen in my phone plz help

  • iamnikhilattri
    Nikhil Attri (@iamnikhilattri) reported

    It’s been 5-6 months since I ported out my number XXXX from Jio, and my security deposit is STILL not refunded. Repeated follow-ups, zero resolution. Is this how customer money is handled? @JioCare @reliancejio please process my refund immediately. #Jio #CustomerRights #TRAI

  • Adv_Sanjaysinh
    Advocate Sanjaysinh Rathod (@Adv_Sanjaysinh) reported

    @JioCare My jio air fiber cable is damaged resulting in service interruption. I am trying to contact customer care but none of the helpline channels connecting me with customer care. Very pathetic service. No option to connect with customer care.

  • KMistr
    Kishor Mistry (@KMistr) reported

    @JioCare Received a message at 8.11 pm on 13th confirming that service request number SR000032UOT5 Is resolved. However it is still not resolved. Jio just fools clients.

  • Walker_VjH
    Vijay Vj (@Walker_VjH) reported

    @JioCare Hi I'm using jio wifi for a while but it's not working properly for more than 3 days, when I tried to reach the jio care rep, no one is understanding the language Tamil or English, here the internet is disconnecting frequently, and I'm doing work from home, coz of this.1

  • rajan10115
    Parminder singh (@rajan10115) reported

    @JioCare my Internet connection is down from 12/4/26 it’s almost 48 hours now and there is no proper help centre. We have reached to a helpline executive and still there is no solution as of yet request id is SR000033CXOR