Reliance Jio outages and service status in Mumbai, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Mumbai, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 21, 9:18 AM GMT+5:30.
- Internet (58%)
- Wi-fi (13%)
- Phone (13%)
- Total Blackout (11%)
- E-mail (3%)
- TV (1%)
The latest reports from users having issues in Mumbai come from postal codes 400104 , 400017 , 400019 , 400025 , 400013 , 400022 , 400016 and 400014 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 21: Problems at Reliance Jio
Reliance Jio is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, and Mumbai Suburban.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Wi-fi | 4 hours ago |
|
Mumbai
|
Internet | 22 hours ago |
|
Mumbai
|
1 day ago | |
|
Mumbai
|
Internet | 2 days ago |
|
Mumbai
|
Wi-fi | 2 days ago |
|
Mumbai
|
3 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
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Surendra Sadwelkar (@surensadwelkar) reported from Mumbai Suburban, Maharashtra@JioCare i have complained 2 times so far that I cannot make or receive calls sometimes, i am not able to call any emergency numbers like 100. So far my issue remains unresolved. If Jio is not able to resolve my issue i will have to port out.
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Anil J. Chanchani (@chanchani_) reported from Mumbai Suburban, Maharashtra@JioCare Why Company is holding a Customer's Rs 10000/ deposit lying without any interest
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Karan G 🇮🇳 (@carlessguy) reported from Mahape, Maharashtra@JioCare i need to reboot again and again to use jio 5g. Where as others are able to use it without any issues.
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praachi (@praachinh) reported from Mumbai Suburban, Maharashtra@reliancejio @DoT_India @TRAI Jio has been unnecessarily charging me for Netflix subscription which i have deactivated in Sept 2022.When i called the customer care services they said charges are correct and nothing can be done.I request the telecom authorities to help me in this
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NLG (@nlgogri) reported from Yashodham, Maharashtra@JioCinema app is not smooth at all. While watching highlights if you press back 10 second button then video freezes and commentary runs. Very pathetic experience @BCCI of watching ipl this year. Hope you address this issue at earliest @reliancejio
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Animesh Sunita Dada (@AnimeshK11) reported from Ghātkopar, Maharashtra@JioCare Mumbai 400086 Ghatkopar Nityanand Nagar Full areas Bad Jio network 😡😡😡 fully harassment.... Shame on you jio @reliancejio
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Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra@JioCare Everytime I am given this same vague replies and no concrete resolution. Huge mistake that I ported out from Airtel to Jio for such sub standard network and more so for such pathetic service experience as no one in Jio ever listens. Such arrogance
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LFO Shrey Plays (@shreyplaysYT) reported from Mumbai Suburban, MaharashtraWhat is it with @reliancejio @PlayApex ping problems. Every alternate game the ping is at above 200ms. So annoying nd irritating.
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Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra@ParikshitK_ @JioCare Facing this issue since the last few days
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare I think this 15 times I have forwarded my house details... Why the same sop has been following? Can't you come here and check network
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,
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Ashwini Pawar (@theonlyashwini) reported from Yashodham, MaharashtraWhy struggle to discontinue a number which is not in use ??? @reliancejio @JioCare tired of calling customer service, chatting from the app, visiting gallery!
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Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users are able to enjoy Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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Dr. Ashish S. Hattangdi (Ph.D) (@ashishhattangdi) reported from Yashodham, Maharashtra@JioCare i wanted to Port our family numbers from prepaid to postpaid family plan. No response from website etc. Pls help
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Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra@JioCare jio 5g welcome offer not applied Service not good Because prepaid number 5g available But postpaid is 5g not available 😡😡😡😡😡😡😡😡
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Vin (@psychedelic604) reported from Yashodham, Maharashtra@JioCare why had the jio network suddenly become so back. Browsing on the phone has become a task.
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Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Internet not working for landline number +91-22-31811638 please help
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Devarshi Barot (@devarshibarot28) reported from Mumbai Suburban, Maharashtra@JioCare I had activated and was using Jio 5G welcome offer. My plan was about to expire and I'd recharged with new one before it gets expired. After the shift to new plan my welcome offer is no longer there. Kindly help.
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nikhilRC (@nikhilRC) reported from Yashodham, Maharashtra@JioCare @reliancejio I own a jio fiber conctn, last date to pay bill was 10 April, today mor I see the servics are suspendd. There can b sme issue, may b sme family emergncy tht someone was not able 2 pay the bill, wht is the logic in suspendng service in 2 days post due date
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare Inspite if registering a new complaint this afternoon at 12:30 I was been told that an engineer would visit by 3pm and it’s already 5pm but nobody here and also no communication, is this truly a 5G experience which you’ll claim??? Poor customer service
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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zappwala (@xzappwala) reported@JioCare What is happening in PIN code 787059? I am unable to use your network properly in the area: no 5G, no 4G network is working properly. Since 15 days, take quick action
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Arunkumar Jagadeesh (@ArunkumarJagad3) reported@JioCare @jio_fiber wow what a service without even resolving the issue you guys closed the ticket. My internet speed is still slow (upto 5 -10 MBPS only) I hv paid for 100 MBPS. It's been a month now. No refunds no answer. Tkt number - SR00003BPNS7. @jagograhakjago
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Shivam Bhutani (@ShivamBhutani) reported@reliancejio one of the worst fiber connections. After every 1 week, the internet gets disconnected, and takes 3-4 days to the issue to resolve as the whole area is impacted And the area in question is v good with number of big factories @ACTFibernet did a very good job before
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Raj Oswal (@RajOswal11) reported@JioCare @airtelindia Hi @JioCare The issue was resolved. However, again we are facing the same issue whenever the lights go... Could you please loom into this why this is consistently happening in our locality?
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Indu (@harika_indu) reported@karthikaachary @JioCare @airtelindia True starting manchi offers ichi now made it expensive and no proper network 😡
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Kundan Sukase (@sukase_kundan_5) reported@JioCare Thanks. I have DM'ed you. If the problem is not resolved by tomorrow, I will need a refund
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Pavan (@pavan_sourcer) reported@JioCare cancel the order and refund @JioCare
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Olivia Metha (@Potatowlly) reportedI expected a better response from a telecom provider that claims to prioritize customer service and security. @reliancejio @JioCare
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Himanshu Raut (@itsmehimanshu08) reportedThe service and customer care people of @JioCare are a crap. I had placed an order for a prepaid sim through their MyJio app 2 days back. I got the numbers of three different delivery boys but none of them turned up to deliver the sim.
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codewithkrishna (@KrishnaBha35498) reportedDear @JioCare , I understand my recharge had expired, but that doesn't give your customer support representative the right to speak rudely. Customers deserve respect regardless of their recharge status. Please look into this. #Jio #recharge #customervalue