Reliance Jio

Reliance Jio Outage Report in Mumbai, State of Mahārāshtra

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Mumbai come from postal codes 400104, 400017, 400018, 400013, 400022, 400016, 400025 and 400031.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai, State of Mahārāshtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Mumbai, State of Mahārāshtra 12/03/2025 04:35

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mumbai, State of Mahārāshtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai and Thāne.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai, State of Mahārāshtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • maheshrk8 maheshk (@maheshrk8) reported from Thāne, State of Mahārāshtra

    @JioCare @reliancejio my problem of jiofibre not solved after 1-2 months. In bronze plan I m getting 20mbps instead of 100mbps speed and data of 100gb instead of 250gb you are promising. Please help. All details sent in DM many days back.

  • sanketkatkar sanket h katkar (@sanketkatkar) reported from Mumbai, State of Mahārāshtra

    @VodafoneIN I think you should migrate all number from your database to @reliancejio Fed-up with call drops and network problem. I really don't understand why you guys can't give proper network after JiO has entered the market. Help me or I'm migrating all my number to Jio

  • prashant_shedge 𝒾ρяαѕн (@prashant_shedge) reported from Thāne, State of Mahārāshtra

    I have already recharged my account on 15th July 2020 and getting expire on 14th Aug 2020 but even after I’m getting sms to recharge the account. Can you kindly check & stop this? This is irritating!!! since today morning, no service on my number Kindly resolve @JioChat @JioCare

  • rohshah07 Denial Sloss (Rohit) (@rohshah07) reported from Mumbai Suburban, State of Mahārāshtra

    Hey @reliancejio my internet is down since Saturday. It's literally costing me money as there we're all working from home. Every time I call they're saying "we're assigning an engineer to visit" but that doesn't happen. Please help resolve this.

  • SubhashHarlalka subhash harlalka (@SubhashHarlalka) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare No help number is reachable for resolving set top box issue. New STB is not functioning. Can you please do something. My no 9324249288.

  • Msnidhiup Nidhi Sharma (@Msnidhiup) reported from Mumbai, State of Mahārāshtra

    @JioCare poor network right from morning..very bad ..sec 11 ghansoli

  • lemasolai lemasolai (@lemasolai) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare hi jiotv not working....and your chat is not helpful at all...is there a toll free number that I can call to trouble shoot?

  • sudeshtambe2008 Sudesh Tambe (@sudeshtambe2008) reported from Mumbai Suburban, State of Mahārāshtra

    @Dev_Fadnavis Sir, your 1 tweet will be helpful.I am following for refund of Rs. 2500/- for JioFiber Service ID 400122846678 since Jan 20; but neither any communication nor responce from @JioCare. Six months passed but no refund! I am a senior citizen. Tambe.

  • jarmitsanghvi00 Jarmit Sanghvi (@jarmitsanghvi00) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare it has now been 10 days and I haven’t received my jii set top box. In spite of calling you every day twice and you people saying the person will come and install it that day itself the person doesn’t care to come. Worst service ever.Foreign investment means spoil service

  • MohammedIft mohd. iftekhar shaik (@MohammedIft) reported from Mumbai, State of Mahārāshtra

    @RonitBoseRoy @VodafoneIN @reliancejio Same problems with me

  • ikamleshmewada Kamlesh Mewada (@ikamleshmewada) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio @JioCare @MukeshAmbanima Thoroughly disappointed with JioFiber and it's customer care service. I am unable to connect a work from home device since a month now. The customer care denies to take a complaint giving silly reasons. Please connect on 8828122221 for help

  • mystryparag Parag Mistry (@mystryparag) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @reliancejio my friend has misplaced her phone. Possibly stolen. What is the procedure to deactivate the number at present and get new sim. Please reply urgent. Also is it possible to trace phone or shut down phone using JIO service?

  • viruuuuu__ Viraj🇮🇳 (@viruuuuu__) reported from Mumbai Suburban, State of Mahārāshtra

    @Airtel_Presence I have ported to @reliancejio . I am not worthy of your SO CALLED fastest network which can't send @WhatsApp text on 4G network.

  • ConfusedGirlz Rajashree Gohil (@ConfusedGirlz) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare facing slow internet issues. On two jio sims and jiofi. All I'm se location. Kindly help it is making unable to work.

  • sq2104 salim a qureshi (@sq2104) reported from Mumbai Suburban, State of Mahārāshtra

    Hi @JioCare myjio application is not working when connected to mtnl home broughtband wifi Not providing any information

  • PratzMauryaa Pulp Saviour...!!! (@PratzMauryaa) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @reliancejio I'm still having problem with the voucher ...it's not active...net is not working on my phone.

  • amreeshm Amreesh Manjrekar (@amreeshm) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare i hve fiber connection & everytime i open jiocare app on my phone it is showing me double than devices in “my device”... some are randomly connected bt d worst part is i cant identify my own device as d app choses random names for device. #worst #badinterface

  • pankajawani Pankaj Wani (@pankajawani) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare But there shall be some limit for reminder messages. Is there any guidelines you follow. Or just send it randomly untill customer does recharge.

  • maheshrk8 maheshk (@maheshrk8) reported from Thāne, State of Mahārāshtra

    @JioCare you have still not solved my problem I sent you all the details on dm. How can you give just 20-40mbps speed and 100gb data when your plan shows 100mb speed and 250gb data ?

  • KaranMaisheri Karan Maisheri (@KaranMaisheri) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @reliancejio after telling me to give my jio and alternate number. No body contacts.. issue is still not fixed. It seems people in customer care only work when they get a port msg. Our entire building is facing this issue but i guess a few customers don't matter to jio.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • mbalavignesh balavignesh (@mbalavignesh) reported

    Hi @madebygoogle @GoogleIndia , need help with my new pixel5 . The IMEI says it's invalid when trying to activate my eSim with @reliancejio . Any help is greatly appreciated 😌

  • achal_9 ~Achal (@achal_9) reported

    @reliancejio @exploreIMC First provide 4G services properly. You guys even do not respond to a complaint. I have logged one and still no response. Aaye bade 5G wale... #JioToBSNL

  • KunjalMudaliar RAVI KUNJAL MUDALIAR (@KunjalMudaliar) reported

    @reliancejio @exploreIMC First pioneer 4g good for nothing worst staff attitude know to exploit customer

  • APoovadan Abhilash Poovadan (@APoovadan) reported

    @JioCare have been jio prepaid customer for 2 yrs. changed my plan last week and suddenly all my daily data limit of 2GB exhausts in couple of hours. Usage hasn’t increased and earlier my daily limit was 2GB which never exhausted. Jio is trying sell booster packs etc.

  • Sahu40684 Saurav Saha (@Sahu40684) reported

    @nikhilpatil5354 @reliancejio @exploreIMC Yeah, my elder sister also also use jio and the speed is absolutely worst. I tested it and it didn't cross 1mbps. Airtel gives me on an average of 20mbps. Sometimes 40 even

  • ardanikv A K Varma (@ardanikv) reported

    @reliancejio @exploreIMC First provide decent 4g service.

  • Joys0608 JyOtishKa SahA (@Joys0608) reported

    @reliancejio @exploreIMC Areey first get your 4G service proper., it's pathetic network everywhere..I'm in Delhi..First improve your 4G quality then jump to 5G ..

  • Tere_baapka_kya Naam hai Aditya (@Tere_baapka_kya) reported

    @JioCare Your service request number is SR0000138TRA. My number is 7003545887.

  • shah_parin Parin Shah (@shah_parin) reported from Mumbai Suburban, State of Mahārāshtra

    1 week since #JioFiber down for all residents in my building, no response despite reminders. Rather, got autoclosure message asking for feedback. Repeated response on toll free. Is this what world-class 5G service is supposed to be? @JioCare @reliancejio @RelianceJioCare

  • saurabh_0804 Saurabh Agarwal (@saurabh_0804) reported

    @reliancejio @exploreIMC Lol. Better to work on your 4G network first.