Reliance Jio outages and service status in Mumbai, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 6 outage signals in the last 24 hours around Mumbai, including 6 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 1, 8:30 PM GMT+5:30.
- Internet (64%)
- Wi-fi (18%)
- Phone (8%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
The latest reports from users having issues in Mumbai come from postal codes 400017 , 400104 , 400019 , 400022 , 400013 , 400025 , 400014 and 400016 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 1: Problems at Reliance Jio
Reliance Jio is having issues since 04:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
2 hours ago | |
|
Mumbai
|
Internet | 2 hours ago |
|
Mumbai
|
Internet | 3 hours ago |
|
Mumbai
|
Internet | 10 hours ago |
|
Mumbai
|
Total Blackout | 10 hours ago |
|
Mumbai
|
Total Blackout | 11 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
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Vikas Shaw (@VikasShaw16) reported from Mumbai Suburban, MaharashtraMay I know any genuine contact person number I want to install mobile network tower in Mumbai on my rooftop @reliancejio @airtelindia @VodafoneGroup
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Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare Why should I again revert when I am telling you issue isn’t fixed and I have given you ticket number which captures every details then why you keep on asking me. Please advise what has been done to fix this issue till date?
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Shashikant Pandey #CRPF (@CAMANDO007) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Do we have any network issue at Vakola Datta Mandir Dmello Comp. Last few days network and calling capacity of Jio getting worst. Could you pleas make some alternate arrangements or let know to port out if you not able to provide solutions.
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vishnu agarwal (@agarwalvishnu) reported from Mumbai Suburban, Maharashtra@JioCare No solution to my complaint yet...
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nj (@navinjk11) reported from Mumbai, Maharashtra@JioCare @reliancejio No response yet to my requests 3rd in the day why so slow ?
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Surendra Sadwelkar (@surensadwelkar) reported from Mumbai Suburban, Maharashtra@JioCare i have complained 2 times so far that I cannot make or receive calls sometimes, i am not able to call any emergency numbers like 100. So far my issue remains unresolved. If Jio is not able to resolve my issue i will have to port out.
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Mainudeen sumro (@Msumro_) reported from Mumbai, Maharashtra@JioCare I'm already in support area and using supported device with 2999 recharge
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manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra@JioCare Pls share the number of the area division city level supervisors. This is not done. Every two days the network is down and we keep bearing with it. What quality of service is this??? @TimesNow
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ROHAN GOHIL (@ROHANGOHIL) reported from Yashodham, Maharashtra@JioCare All the iphone user are facing the same issue please solve it as soon as possible or u guys will lose all the customers
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare Not able to watch IPL and Sony channels since 5 days,no service from Jiofiber, shocking state of affairs
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Ramdoot Ashu (@dhi_ashu) reported from Yashodham, MaharashtraHey @JioCare I am facing internet related issue from a couple of days contact the customer care but not got any response pls solve the issue @reliancejio
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Pratik HS Shah (@hspratik) reported from Yashodham, Maharashtra@JioCare @JioFiberVoice @reliancejio horrible experience ever while installation of jio fiber, they were sugar coated sweet talkers while taking selling plans & equally unpleasant experience while installation. Please update about cancellation & refund process of order
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Sonia Notani (@sonianotani) reported from Mumbai Suburban, MaharashtraNo customer care number. Emails got a few holding replies and then no replies. This is a critical service for us!! @reliancejio @JioCare
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gunjan khatri (@gunjankhatrii) reported from Mahape, Maharashtra@reliancejio @JioCare @_MukeshAmbani I am trying to order jio fiber box from last 15 days raised ticket also but i am told no stocks ..wanted to know if I can get the fiber setop box ..as never tght this item also will have shortage
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I am Pankaj (@impankajengg) reported from Mumbai Suburban, Maharashtra@JioCare I am unable to see Twitter feeds, unable to make whatsapp voice and video calls with jio data from my new phone (1+10T). What's the solution?
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Poonam Ralh (@iPoonamRalh) reported from Mumbai Suburban, Maharashtra@Airtel_Presence I mistakenly recharged my number for 666 but i never got it coz I have ported my number to @JioCare . Can you pls look into this. Recharge did via @Paytm
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nikhilRC (@nikhilRC) reported from Yashodham, Maharashtra@JioCare @reliancejio I own a jio fiber conctn, last date to pay bill was 10 April, today mor I see the servics are suspendd. There can b sme issue, may b sme family emergncy tht someone was not able 2 pay the bill, wht is the logic in suspendng service in 2 days post due date
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Anil (@Alwaysanil_) reported from Mumbai Suburban, Maharashtramy jio fiber is not working i also complained and booked for engineer service but still no response received. @JioCare @JioFibre @reliancejio
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Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra@JioCare Everytime I am given this same vague replies and no concrete resolution. Huge mistake that I ported out from Airtel to Jio for such sub standard network and more so for such pathetic service experience as no one in Jio ever listens. Such arrogance
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare tv channels on Jiofiber giving trouble,at times some channels disappear,my plan is 150 Mbps,stb needs to be checked
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Look ahead (@RajaJi30821441) reportedToday again my unlimited pack of 5 G data not working please let me know what is wrong with you people. ? @JioCare
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Subramoney.com (@pvsubramanyam) reported@JioCare Don't send me a message in DM saying my problem is resolved. It is not. When it is resolved, I will tweet saying 'OMG at last.....' AS OF NOW AT 21:33 on 1st July, it is not resolved.
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SR Sundar (@biosundar88) reported@JioCare Hi Same story from last week. If you don’t have all necessary requirements then you should not took my order. Also it was assigned for installation on 25 June but nobody came for it. Today 1st July still you are saying future date. Really disappointed with this kind of service
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MOHAMMAD FAIZAN (@MOHAMMAD260191) reported@JioCare Are you illiterate? Not be able to Read what I wrote earlier My demand Provide me proper 5G network Or 1 year Free recharge on mobile and 6 months free air filter service with free installation did you get my point?
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Arun Acharya (@ArunAcharyaa) reported@JioCare I have made advance payment to my Jio Fiber account and it has been 8 days since my Internet is not working and balance not getting updated. Your team says to wait 48 hours every time but nothing happens
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𝑻𝒉𝒆 𝑷𝒉𝒂𝒓𝒎𝒂𝒄𝒐𝒕𝒉𝒆𝒓𝒂𝒑𝒚 𝑫𝒐𝒄𝒕𝒐𝒓 (@ThePharmD_Doc) reported@JioCare @JioCare What is going on? I've already shared my reference number (LR00001E4AXP), and your team hasn't even acknowledged it. This kind of customer support is extremely disappointing. @MukeshAmbani Is this the standard of service Jio provides?
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Abhi mishra (@Abhimis61201230) reported@JioCare Refund my ₹1,200 reallocation amount immediately. You deactivated my service, no one has called me, your customer care is unreachable, and I'm getting no response anywhere. This is the worst support experience I've had. If this isn't resolved today I'll switch to Airtel
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Aravind (@Aravind92853834) reported@AkshayMohan_ @reliancejio @JioCare Same issues
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KISHAN GUPTA (@kishu161121) reported@reliancejio @JioCare My JioFiber connection is not working since last 3-4 days, raised a service request which got closed without resolution. Please escalate and check.
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Suresh N (@sureshnandipati) reported@JioCare No resolution & no progress on my issues. same reply from past 3-4 days. I am 100% confident that this request will also close with out resolving the issue. @JioCare #jiofiberissue