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Reliance Jio

Reliance Jio Outage Report in Mumbai, Maharashtra

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Mumbai come from postal codes 400017 , 400104 , 400022 , 400013 , 400019 , 400014 , 400025 and 400072 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 4: Problems at Reliance Jio

Reliance Jio is having issues since 02:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 0% TV (0%)

Live Outage Map Near Mumbai, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, and Thāne.

CityProblem TypeReport Time
Mumbai Internet 54 minutes ago
Mumbai Internet 1 day ago
Mumbai Internet 1 day ago
Mumbai Internet 1 day ago
Mumbai Total Blackout 2 days ago
Mumbai Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • ArmanMonaco
    Arman Khan🇮🇳🇲🇨 (@ArmanMonaco) reported from Mumbai Suburban, Maharashtra

    @JioCare Internet issues It is lagging Can you solve this problem

  • iamnihcas
    sachin ghatge (@iamnihcas) reported from Mumbai Suburban, Maharashtra

    @Ashish_Poojary @reliancejio @Airtel_Presence @idea_cares All network📡 provider are same. No one will. Give you the best.

  • ritwikreal
    Ritwik Giri (@ritwikreal) reported from Mumbai Suburban, Maharashtra

    Hey @JioCare I work here in Kensington SEZ powai & ur network sucks here. Im struggling to make simple calls leave browsing aside. Please solve this issue ASAP as this is hampering my work @DoT_India its sad how Jio can't provide network in prime location of a tier 1 city

  • sachinam14
    Sachinam Tiwari (@sachinam14) reported from Mumbai Suburban, Maharashtra

    @JioCare @DoT_India I told you already when you have 0 network how you will reach at me. This shows how much you understand the problem of customers.

  • Rahul92933005
    Rahul (@Rahul92933005) reported from Mumbai, Maharashtra

    @reliancejio in 3rd bhoiwada we most of time did not get any network neither we can do call or neither we can receive call from anyone. If it would remain the same then i have to do port and switch the network.

  • nakulnakhare
    Nakul Nakhare (@nakulnakhare) reported from Thāne, Maharashtra

    Still haven’t received a call from @JioCare @reliancejio The issue still persists. Even tiny gifs take a minute to load! Pathetic!

  • JaleshMehta
    Jalesh Mehta (@JaleshMehta) reported from Mumbai Suburban, Maharashtra

    @VodafoneIN should.i continue using Vodafone which doesn't work properly or should I go for @airtelindia or @reliancejio suggestions please #angryuser

  • akshayoman
    Akshay Kothari (@akshayoman) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare The Jio store @ Goregaon West - Ashokraj have good staff but terrible senior team who don’t care to even speak or explain customer with their query and/or concern. They just dialled Jio helpline and there Mr. Surya Prakash explained procedure easily.

  • niishanttt
    N I I S H A N T T O M E R (@niishanttt) reported from Mumbai, Maharashtra

    @reliancejio @jio_gigafiber @JioCare i have jio fibet wifi at my house. Im an Android user as your employees said that i will get 100 mbps in iPhone and around 40mbps in Android ...but im not getting even my Instagram page is not loading kindly help me shortly

  • ritwikreal
    Ritwik Giri (@ritwikreal) reported from Mumbai Suburban, Maharashtra

    Hey @JioCare I work here in Kensington SEZ powai & ur network sucks here. Im struggling to make simple calls leave browsing aside. Please solve this issue ASAP as this is hampering my work @DoT_India its sad how Jio can't provide network in prime location of a tier 1 city

  • Akshay001
    Akshay Chaturvedi (@Akshay001) reported from Mumbai Suburban, Maharashtra

    @HeyItsAshita @reliancejio Yes let’s move to Jio, @VodafoneIN is terrible @VodafoneGroup @VodafoneUK @VodafoneUKBiz @idea_cares @Idea

  • akshayoman
    Akshay Kothari (@akshayoman) reported from Madh, Maharashtra

    @reliancejio @JioCare Terrible service standards of JIo @ Goregaon West centre - Ashojraj. No one knows the regulations and rules arêtefdeewedsewe we are in

  • Rahul11600830
    Rahul (@Rahul11600830) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio No Internet speed I have your 4connection When i have port out you call and request me pls sir dont go from our company will improve our service This is from last 3months Now els i will port if your person will not visit at my place 9220743988

  • King_Kunal
    Kunal Momaya (@King_Kunal) reported from Mumbai Suburban, Maharashtra

    @JioCare @JioCare there is 0 jio data network in metro (between chakala and ghatkopar) and between #ghatkopar and #mulund in local train. Fed up. Many irritated passengers planning to move to @airtelindia as @VodafoneIN is as useless as @JioCare in trains. @TOIMumbai

  • Akhiles26968028
    Chowkidar Akhilesh Tripathi (@Akhiles26968028) reported from Mumbai Suburban, Maharashtra

    @JioCare @gauravzin Mr. Raj you guys can't do anything that's a truth because am waiting for ur help from more than 6 months , all you guys can do is fake promises.

  • anis_varalia
    anis varalia (@anis_varalia) reported from Mumbai Suburban, Maharashtra

    @reliancejio @VodafoneIN My 2number Port for jio I am interested for jio network.. Vodafone service is very very bed.... please contact me Jio...

  • jpskumbhar
    Jyotiprasad Kumbhar (@jpskumbhar) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio @Airtel_Presence @sunilbmittal instead of giving cut/paste replies year on year,kindly inform your technical teams to visit the loc. in order to get the issue resolved on priority.Waiting for prompt action or else action needs to be taken from local peoples.

  • tekriwalaman
    Aman (@tekriwalaman) reported from Mumbai Suburban, Maharashtra

    @reliancejio network in oberoi Esquire flats, Goregaon East Mumbai very bad. We are trapped by porting all our numbers to jio

  • AkshThorve
    Aksh_Thorve (@AkshThorve) reported from Mumbai Suburban, Maharashtra

    @JioCare i don't want place complaint becoz last two years i do same thing but what i get fake commitment

  • ChetanP11211407
    Chetan Patel (@ChetanP11211407) reported from Madh, Maharashtra

    @reliancejio @JioCare There is no good network(very very weak signals problem) in our society. Request to Jio service provider do something...approx 500 peoples are affected due to this network issue.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • RaiseVoice12
    Sudesh Khajuria (@RaiseVoice12) reported

    @JioCare Team I need help regarding my jio no 7006724574 . By mistake bill was paid instead of recharge. I need to speak to your customer care immediately I want to convert that bill into recharge. It's a pre to post sim for Jk customer

  • jawanpuria_anki
    Ankit Jawanpuria (@jawanpuria_anki) reported

    @JioCare can I have someone to assist. Receiving sms & email for refund process but nothing happens when the linked is clicked. Please help

  • avi7lanjewar
    Avinash Lanjewar (@avi7lanjewar) reported

    @JioCare Jio network is down in my area and your customer executive having no idea about outage.

  • kinshukumar_
    Kinshu Kumar (@kinshukumar_) reported

    Migrated from @reliancejio to @airtelindia and now I regret it. I want to go back to JIO 👉JIO Plan - 249 60GB data No charges on toll-free numbers Good connectivity & Internet speed 👉AIRTEL Plan -399 40GB data Charges on toll-free numbers Poor connectivity & Internet speed

  • rajaniarya
    HereToRant (@rajaniarya) reported

    @reliancejio @JioCare why are you sending me messages every single hour telling me my jio plan has expired?? I don't want to recharge your stupid internet plan that never works

  • DagaAadesh
    Aadesh Daga (@DagaAadesh) reported

    @JioCare - I am using ur internet but from 1st December the internet is not working & there is on proper updates from the chat version & nor from the call center....kindly update the same asap since without internet kids are not able to connect with the online class 9884067000

  • Nikibusa
    Nikhil Kelshikar (@Nikibusa) reported

    @JioCare @DoT_India : Not a single bloody soul has cared to resolve my issue and Jio team says the payment isnt reflecting on their system. Its been 10 ****** days. I have all the required proofs. Now I aint paying your bills and we will see a lawyer soon. #jioscam

  • sahoo73
    PRADEEP KUMAR SAHOO (@sahoo73) reported

    @reliancejio poor network even after many follow up.if your network is not in coverage area why are increasing your customers.

  • VinayPoddar19
    Vinay Poddar 🇮🇳 (@VinayPoddar19) reported

    @reliancejio I want to know about broadband service.plzz help

  • RoverPradu
    Pratim Dutta 🇮🇳 (@RoverPradu) reported

    @JioCare the service of #jiofiber is not available in many parts of the country. Including my place in Belgharia, Kolkata 700056. How could it be advertised as #abhargharjiofiber!!!