Reliance Jio outages and service status in Mumbai, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Mumbai, including 2 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Jul 16, 1:49 PM GMT+5:30.
- Internet (60%)
- Phone (13%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
The latest reports from users having issues in Mumbai come from postal codes 400104 , 400017 , 400019 , 400022 , 400014 , 400013 , 400025 and 400016 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 17: Problems at Reliance Jio
Reliance Jio is having issues since 06:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, and Mumbai Suburban.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 21 hours ago |
|
Mumbai
|
Total Blackout | 21 hours ago |
|
Mumbai
|
Internet | 2 days ago |
|
Mumbai
|
Phone | 3 days ago |
|
Mumbai
|
Phone | 3 days ago |
|
Mumbai
|
Total Blackout | 3 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
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Animesh Sunita Dada (@AnimeshK11) reported from Ghātkopar, Maharashtra@JioCare Mumbai 400086 Ghatkopar Nityanand Nagar Full areas Bad Jio network 😡😡😡 fully harassment.... Shame on you jio @reliancejio
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its me PANKAJ (@sandandstories) reported from Yashodham, MaharashtraI always wonder why people don’t make @reliancejio there first number. It got the answer. It’s a task to get through a real person on the customer care, first they will give you gyaan on what all are included in your plan and then no option to talk to a real person @JioCare
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Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra@reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare Inspite if registering a new complaint this afternoon at 12:30 I was been told that an engineer would visit by 3pm and it’s already 5pm but nobody here and also no communication, is this truly a 5G experience which you’ll claim??? Poor customer service
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Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra@JioCare is there some issue with vowifi in jiofiber? Please clarify! Or is it related to jio sim?
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Anil (@Alwaysanil_) reported from Mumbai Suburban, MaharashtraMy earlier request for engineer was for 5-6 pm slot 4 feb Since due to Some issue from jio application they didn't consider that SR, Please take a note of new SRN SR00001HEDMK I am having my lecture at 7 pm @_MukeshAmbani @JioCare @reliancejio
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Poonam Ralh (@iPoonamRalh) reported from Mumbai Suburban, Maharashtra@Airtel_Presence I mistakenly recharged my number for 666 but i never got it coz I have ported my number to @JioCare . Can you pls look into this. Recharge did via @Paytm
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Vishal H Rochlani (@vrochlani) reported from Yashodham, Maharashtra@JioCare Its surprising to note that we can't have access to older invoice.Which company is doing that only yours? Was not able to access the Invoice of Sept'22. Kindly be customer friendly in your support. Does your acc also deletes it after 180 days, then y not access to clients.
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DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra@JioCare In my jio fiber plan,of Rs 999,I am getting a speed of 31 and 25 ,when it is supposed to be 150 or whereabouts, what is the reason for slow speed ? Please check
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Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra@JioCare Everytime I am given this same vague replies and no concrete resolution. Huge mistake that I ported out from Airtel to Jio for such sub standard network and more so for such pathetic service experience as no one in Jio ever listens. Such arrogance
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare The day from i port the call.. there is really have some issue. why we are telling you because we are suffering inspite of high charge amount you are not providing single rupee network.. just fed up your service which is not available check my history how many times it's get miss
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SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra@JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio
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gunjan khatri (@gunjankhatrii) reported from Mahape, Maharashtra@reliancejio @JioCare @_MukeshAmbani I am trying to order jio fiber box from last 15 days raised ticket also but i am told no stocks ..wanted to know if I can get the fiber setop box ..as never tght this item also will have shortage
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Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Jio Fiber internet Not working since 1st February 2023 time: 7pm, but no response received about restoring of the connection. #jiofiber #Jiodown
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श्रीनिवास शर्मा (@shriniwas07) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare @ImAtulKansal We are following since 6 months for the installation of cable for Jio Fiber. No service is being received from you.
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Anil J. Chanchani (@chanchani_) reported from Mumbai Suburban, Maharashtra@JioCare Why Company is holding a Customer's Rs 10000/ deposit lying without any interest
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nj (@navinjk11) reported from Mumbai, Maharashtra@JioCare @reliancejio No response yet to my requests 3rd in the day why so slow ?
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Kaushal Broachwala (@KBrochwala) reported from Mumbai Suburban, Maharashtra@JioCare, @JioChat Jio down in goregaon east since yesterday night. Kindly resolve ASAP.
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Corona Radiata (@CoronaRadiata2) reported from Mumbai, MaharashtraI don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.
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Anil (@Alwaysanil_) reported from Mumbai Suburban, Maharashtramy jio fiber is not working i also complained and booked for engineer service but still no response received. @JioCare @JioFibre @reliancejio
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Dr. Chirag (@DrChiragGoda) reported@JioCare Hello Jio care team, my number successfully ported to Jio and seems my moment to regret also started. My request for eSIM is still not resolved and there is not network on my mobile now. So good example of ‘good for nothing’. Kindly tell what to do?
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Aakash Kumar Malviya (@aakashkmalviya) reportedMy Jio mobile number 7240933698 has been deactivated due to some reasons, but when I contacted the nearest Jio outlets for help, they said you should contact your previous service provider(IDEA), because this mobile is MNP based which is no longer in our records @JioCare @TRAI
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nick (@Nick_N_Shah) reported@JioCare Yashoda, when you sent me dm there was right above details by me was provided of contact details of executive who had picked up equipment and date of pickup again I have provided JUST FOR YOU, CONFIRM AGAIN. PLS IF YOU CAN'T HELP TO RESOLVE MY ISSUE THAN SAY IT.
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Shanu Khan (@shanukh85353694) reportedHi @JioCare, #JioCare #JioCustomerSupport I've been using my Jio mobile number for over 10 years, but it was deactivated while I'm working in Jordan. It's linked to my banking and other important services. I kindly request your help in finding a way to reactivate it.
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..... (@badebhaiyyaa) reported@JioCare - I am not getting network in my sim from afternoon. Please look into the matter urgently as I am not able to make any calls or receive/ send messages
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Mazedur Rahman 🇮🇳 (@OpenForumAssam) reportedDear @reliancejio , what's happening with your 5G network? Lately, the speed feels more like 2G than 5G. Frequent slow speeds, buffering, and poor connectivity are making it difficult to use the internet. @JioCare
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Shiv Rajan Gupta (@shivrajangupta2) reported@JioCare No resolution
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SUMAN CHATTERJEE (@suman641) reported@JioCare @reliancejio My recharge expired just 5 days ago, yet I keep getting recharge calls. Today, your executive from 9X308508X7 was rude and almost threatening. On asking not to call, she said, "Do whatever you want." Take strict action, or I'll port my number.#StopHarassing
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Archana Keshri (@archanakeshri05) reported@JioCare @amazon It's been 3 days, the recharge is still not credited, no refund has been processed, and customer care is not responding. Please resolve this issue immediately or initiate the refund.
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Rikin Shah (@MumbaiEnjoy) reported@JioCare How To get a Sim Replacement, As My Existing sim card Got Broken , What are The Charges for Replacement of New Sim Card & procedure too