Reliance Jio outages and service status in Mumbai, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 6 outage signals in the last 24 hours around Mumbai, including 6 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 23, 12:06 PM GMT+5:30.
- Internet (59%)
- Wi-fi (13%)
- Total Blackout (12%)
- Phone (12%)
- E-mail (3%)
- TV (1%)
The latest reports from users having issues in Mumbai come from postal codes 400104 , 400017 , 400019 , 400022 , 400025 , 400013 , 400016 and 400014 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 23: Problems at Reliance Jio
Reliance Jio is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, and Mumbai Suburban.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Total Blackout | 2 hours ago |
|
Mumbai
|
Internet | 17 hours ago |
|
Mumbai
|
Internet | 17 hours ago |
|
Mumbai
|
Internet | 20 hours ago |
|
Mumbai
|
Total Blackout | 21 hours ago |
|
Mumbai
|
Wi-fi | 22 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
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Anil (@Alwaysanil_) reported from Mumbai Suburban, MaharashtraMy earlier request for engineer was for 5-6 pm slot 4 feb Since due to Some issue from jio application they didn't consider that SR, Please take a note of new SRN SR00001HEDMK I am having my lecture at 7 pm @_MukeshAmbani @JioCare @reliancejio
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Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra@JioCare I want to port my no to onther service provider. Your complaints number 198 not working. Your customer support worst on Twitter too.
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Arnab Kanti Ghosh (@ArnabKantiGhosh) reported from Yashodham, MaharashtraI have a #jiofiber broadband. But I think the router is bad. Beacause the 5Ghz band is good the whole flat but the 2.4Ghz band is only available when I stand infront of the router. Also no response from the local team. This much bad service is not expected from @reliancejio.
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Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare Intermittent connection loss!! I am done now take some effort to investigate open the ticket listen to what your representative has advised & then let me know on what grounds you have closed the ticket without providing resolution and none of you jerks making an effort to call me
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Anil Menon (@anil_anilmenon) reported from Yashodham, Maharashtra@JioCare @reliancejio @AndheriLOCA I have 2 personal and 1 Corporate JioFiber internet connection. The internet connection is down on a regular basis. Yesterday the internet service was not available from 12pm to 7pm. Today again there is no internet connection since 12pm
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Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra@JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....
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SARFRAZ ANSARI (@sarfrazansarii) reported from Mumbai Suburban, MaharashtraHii @JioCare My Phone Is 5G My Jio Sim Is 5g But it not showing 5g Please Help me
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Ashwini Pawar (@theonlyashwini) reported from Yashodham, MaharashtraWhy struggle to discontinue a number which is not in use ??? @reliancejio @JioCare tired of calling customer service, chatting from the app, visiting gallery!
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Nidhaye Phand (@nidhayephand) reported from Yashodham, Maharashtra@JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!
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Anil J. Chanchani (@chanchani_) reported from Mumbai Suburban, Maharashtra@JioCare Why Company is holding a Customer's Rs 10000/ deposit lying without any interest
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Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, MaharashtraHello @JioCare r u seriously care your customer
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare tv channels on Jiofiber giving trouble,at times some channels disappear,my plan is 150 Mbps,stb needs to be checked
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Naresh Pawar (@Iamnareshp25) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare Pathetic experience facing from last more than 15 days about network issue. Also make complaint no response. Same calling today costomer supporter hold me for senior assistant then disconnected even not connecting me proper. #Shame
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Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra@JioCare is there some issue with vowifi in jiofiber? Please clarify! Or is it related to jio sim?
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NLG (@nlgogri) reported from Yashodham, Maharashtra@JioCinema app is not smooth at all. While watching highlights if you press back 10 second button then video freezes and commentary runs. Very pathetic experience @BCCI of watching ipl this year. Hope you address this issue at earliest @reliancejio
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Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra@airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.
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Nishant Mody (@modynishant) reported from Mumbai Suburban, MaharashtraDear @reliancejio we just bought a new jio sim and it’s showing enter network unlock code. We only have 3 attempts left. Kindly guide.
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Mainudeen sumro (@Msumro_) reported from Mumbai, Maharashtra@JioCare I'm already in support area and using supported device with 2999 recharge
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Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra@reliancejio jio fiber isn’t working properly in Kopar Khairne. Please fix asap
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare Not able to watch IPL and Sony channels since 5 days,no service from Jiofiber, shocking state of affairs
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Nikita Singh (@NikitaSinghSays) reported@JioCare @JioCare & @reliancejio it has been 5 days there’s no fibre connectivity at my place. No engineer visit and no follow up. What kind of pathetic service you guys provide. Kindly refund my money and disconnect the fibre connection.
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Uddipta Borguhain (@borgohainu) reported@JioCare It's been over six months, yet the 4G network speed in our area remains extremely poor. I have already shared the exact Jio tower latitude and longitude details, but the issue is still unresolved. @JioCare
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Krishna (@_gojorojo) reported@JioCare Is this what I’ve been paying ₹859 for all these years? I’m done talking to your customer helpline. Do you get it? I’m done. Connect me with a senior customer support executive immediately. Enough is enough. @JioCare @reliancejio
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Nur Nabiul Islam Mondal (@NabiulNur) reported@JioCare Facing persistent network issues in Baghdokra (Dhubri, Assam) & Phersabari (Cooch Behar, WB) border area. Calls frequently fail/drop and mobile data is extremely slow or unavailable. Kindly investigate and restore services ASAP. @reliancejio #JioNetwork @_MukeshAmbani
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nick (@Nick_N_Shah) reported@JioCare Tanya, any update on SR00003BM2X1 I know you guys are working hard to resolve it ASAP. It's already 2+ month of equipment picked up. But in last 1+ months there were more than 3+ SR same way but no outcome. Due to which I am more concern & pls need quick resolution.
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Ankush Verma (@ankushlmp) reported@JioCare and @reliancejio i have applied for jio air fibre connection on 17 july 2026 and paid 2221 but till today i have not get connection. Also your service engineers is not picking up phone. This is what public gets when it is duopoly. @TRAI
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Atanu jena (@Atu6306) reported@reliancejio @JioCare @jagograhakjago The worst network provider of India.. Jio.... 1st monopoly karo then network service kharap do.. Customers are only to suffer..
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Ayush Chakraborty (@Ayushstar2113) reported@JioCare Hey @reliancejio @JioCare still showing the useless pack which i had not requested for 8 calls so far to ur customer agents no help have dm the details no help??? Return my money
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MD SAIF (@saifbju) reportedDear @JioCare, I am facing a 5G network issue at 25.467785, 85.980374 (Shokhara, Fulwaria-I, Bihar 851112).When my phone connects to 5G n78 (3500 MHz), I consistently get 300+ Mbps. However, when it connects to 5G SA 700 MHz (n28 / 700 anchor with CA),
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Mohan D (@Mohangowda946) reportedHi Team , Facing an issue with internet and ETA time is keep postponing to resolve the issue in JP nagar 6th phase. This issue is effecting my productivity and hotspot also not working to connect through phone. Pls make changes of my connection from fiber to airfiber. @JioCare