1. Home
  2. Companies
  3. Reliance Jio
  4. Mumbai, Maharashtra
Reliance Jio

Reliance Jio Outage Report in Mumbai, Maharashtra

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Mumbai come from postal codes 400017 , 400104 , 400022 , 400013 , 400019 , 400014 , 400025 and 400072 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Reliance Jio

Reliance Jio is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map Near Mumbai, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, and Thāne.

CityProblem TypeReport Time
Mumbai Wi-fi 3 hours ago
Mumbai Internet 13 hours ago
Mumbai Internet 1 day ago
Mumbai E-mail 2 days ago
Mumbai Internet 3 days ago
Mumbai Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • digant1981
    digant mehta (@digant1981) reported from Mumbai Suburban, Maharashtra

    @JioCare 5tg strongest brand can't resolve an issue which is pending for more than 20 days now shame on u

  • Darkk_Lorrd
    Ek Safed Baal (@Darkk_Lorrd) reported from Mumbai Suburban, Maharashtra

    @JioCare hi team, I need urgent assistance. Since morning I am trying to connect via chat or call but no response. My jiofibre no - 02235538489. Tomorrow is our exams and router is not working. Expecting a urgent reply.

  • RaoAnushri
    Anushri Rao (@RaoAnushri) reported from Mumbai Suburban, Maharashtra

    @JioCare past few days facing recurrent call drops as well as poor internet speeds and disconnection or connectivity issues on my mobile number 9820964813. This wasn't the case earlier.

  • SunnyGogri
    Sunny Gogri (@SunnyGogri) reported from Mumbai Suburban, Maharashtra

    @JioCare @JioChat - this is the message we have been receiving for last 2 days and the same issue is repeated in every week from past few months. We are not able to use the jio fiber services in this WFH scenario. Also not sure why the issue is happening on week days.

  • digant1981
    digant mehta (@digant1981) reported from Mumbai Suburban, Maharashtra

    @JioCare #jiocare #TRAI more than 15days have passed but no solution to the problem only one reply we are looking in the issue and forwarded to concern department no communication from the company

  • jaysinghjapla11
    जयप्रकाश सिंह (@jaysinghjapla11) reported from Mumbai Suburban, Maharashtra

    Worst service I have ever experience from @JioCare @reliancejio @HathwayBrdband Really I m living in Versova, mumbai? No network, no service, no customer care, no representetive and after paying the bill also.😠😠😡

  • DokreNitish
    नितीश रमेश डोकरे (@DokreNitish) reported from Mumbai Suburban, Maharashtra

    This is for the 3rd time in 2 months. . My Jio Fibre Internet Connection is not working properly... And even after complaining... No Service Engineer has visited since past 2 days.. Please Help.. @JioCare @JioFibre @reliancejio #JioFiber #Mumbai #KandivaliEast

  • MjfDatta
    AMITABHA DATTA (@MjfDatta) reported from Mumbai Suburban, Maharashtra

    @MyNamizSD @reliancejio @JioCare Biggest fraud of the world is jio network and Mukesh Ambi

  • Aditya_2501
    Aditya Saini (@Aditya_2501) reported from Thāne, Maharashtra

    @JioCare Network is not coming not a singal stick

  • BhogaleKalpesh
    Kalpesh Bhogale (@BhogaleKalpesh) reported from Thāne, Maharashtra

    @JioCare please help to port my BSNL two gsm numbers because last 15 days BSNL network not working in my area VIRAR EAST Katkari Pada

  • RathShibani
    Shibani Prasad Rath (@RathShibani) reported from Mumbai, Maharashtra

    @JioCare @OfficeofUT Last 2hr no network on jio on diva location Mumbai. 7676997508

  • Pastelcode2
    Sagar Wagh (@Pastelcode2) reported from Mumbai Suburban, Maharashtra

    I used to think @VodafoneIdeaIN was bad but @reliancejio is the worst service i have ever used... Been calling every day since almost 2 weeks and everytime they say it will be resolved in 5 hrs and blah blah minutes...Such lies Hmmm wonder where they get this skill of lying from

  • amittri25589047
    amit trivedi (@amittri25589047) reported from Mumbai Suburban, Maharashtra

    @JioCare @fiber_jio : i feel sorry to switch to Jio from existing broadband provide. Facing great difficulty and there is no one to respond. People who sourced is now vanished in thin air. Can you help or escalation is the way forward

  • Darkk_Lorrd
    Ek Safed Baal (@Darkk_Lorrd) reported from Mumbai Suburban, Maharashtra

    @JioCare Hi, I received an update but it's showing it will be resolved till tomorrow afternoon. Can you check for any service manager in our area who can resolve it by tonight. As I said, tomorrow is our exams.

  • RKREALTO
    P (@RKREALTO) reported from Mumbai Suburban, Maharashtra

    @JioCare your network is poor. At thakur village Kandivali East Mumbai voice break and call drops no action taken since 1.5 years I am complaining

  • LiveFromALounge
    Ajay Awtaney (@LiveFromALounge) reported from Mumbai Suburban, Maharashtra

    @JioCare Service suspended but no contact yet

  • MjfDatta
    AMITABHA DATTA (@MjfDatta) reported from Mumbai Suburban, Maharashtra

    @RupamDu22916188 @reliancejio JIO NETWORK IS THE BIGGEST FRAUD OF INDIA. AFTER RECHARGE ALSO THEY SEND SMS AGAIN AGAIN IF ANY PERSON BY MISTAKE RECHARGE AGAIN JIO NEVER REFUND EXTRA RECHARGE AMONT. ANTALIA PURCHASED DUE TO THIS BIG FRAUD. EVERY MONTH 10000 CORORS CHEATING INCOME.LOW EDU. PEOPLE IS MAIN TARGET

  • digant1981
    digant mehta (@digant1981) reported from Mumbai Suburban, Maharashtra

    @JioCare @JioCare @TRAI 16th day still no solution

  • RaoAnushri
    Anushri Rao (@RaoAnushri) reported from Mumbai Suburban, Maharashtra

    @JioCare Issue is not with calling specific number but with many numbers . I have inboxed you my phone number and address. Kindly improve connectivity, speed and service to how it was earlier

  • ganti_rao
    Ganti M S Rao (@ganti_rao) reported from Mumbai, Maharashtra

    @JioCare @MukeshAmbani06 Appeal to improve Jio network reliability at Nerul (E), Sector 27. (8210847177). Always tower signal disappears. Appeal help desk team, be polite helping attitude to resolve the issues. Customer is not a Victim.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • DeepakK60615461
    Deepak K (@DeepakK60615461) reported

    @shivahalankar @reliancejio They are just sorry for inconvenience and will say that they are working in your area. How on earth they call it 4G service? They charge us for 4G service and give 3G service. This is loot. Hope someone beats jio.

  • maahiverma69
    Maahi verma (@maahiverma69) reported

    @reliancejio 400 millions customers, but quality of service is below average. Debate: Quality vs Quantity, which is better? I will take quality even if I have to pay more money. A smartphone is a dumb phone without decent service.

  • Vishnuvalakom
    Vishnu.V.R (@Vishnuvalakom) reported

    @reliancejio But speed is very poor. Next month my plan expires so planning to port. First give proper 4G then go for 5 G

  • bimanghosh65
    Biman Ghosh| বিমান ঘোষ (@bimanghosh65) reported

    @reliancejio hey Jio your service is degrading day by day. The quality of service has become poor not only in a single locations but across the nation. Better address this otherwise I wouldn't mind switching to @airtelindia

  • deepakbaghel117
    Deepak Baghel (@deepakbaghel117) reported

    @JioCare Yes The same location everyone here is troublesome with network problems

  • pkbubloo
    Praveen Kumar (@pkbubloo) reported

    @Mahendr25939970 @reliancejio Jio care is not interested to solve any complaints...Several times complaint on twitter but always same single replies that allow us an opportunity to solve the issue, after that no any responses...Very poor network and poor customer care.

  • RazaHai57261173
    Md Raza Haider (@RazaHai57261173) reported

    @reliancejio Airtel internet speed(48mbps) is much better than jio(128kbps) ......And many times I complained about the speed but jio care didn't respond for that .... Jio has very very bad internet speed and read the articles they are adding million users...peculiarPouting face

  • rammalviya14
    Ram Malviya (@rammalviya14) reported

    @JioCare @Airtel_Presence If airtel xtream can be stream by any network then why jio tb can't be run by other than jio network???? Jio should clarify it!!😐😐😐😐

  • sandeep02297598
    @sandeepsingh (@sandeep02297598) reported

    @reliancejio I'm a jio{6261579912} & Airtel{911181017-} user but now my permanent no. Is Airtel due to network& Slow net speed 😡😡

  • arbaz5010
    ARBAZ5010 (@arbaz5010) reported

    @sharan0790 @Mahendr25939970 @JioCare No one talking about rocket speed but atleast they can resolve that issue and give us good speed, i am not getting even 1mbps and in night max speed is 150kb(even tho i have data left)