1. Home
  2. Companies
  3. Reliance Jio
  4. Mumbai
Reliance Jio

Reliance Jio outages and service status in Mumbai, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 4 outage signals in the last 24 hours around Mumbai, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 22, 10:49 AM GMT+5:30.
  • 60% Internet (60%)
  • 13% Wi-fi (13%)
  • 12% Phone (12%)
  • 11% Total Blackout (11%)
  • 3% E-mail (3%)
  • 1% TV (1%)

The latest reports from users having issues in Mumbai come from postal codes 400104 , 400017 , 400019 , 400022 , 400025 , 400013 , 400016 and 400014 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 22: Problems at Reliance Jio

Reliance Jio is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, and Mumbai Suburban.

CityProblem TypeReport Time
Mumbai Internet 3 hours ago
Mumbai Internet 9 hours ago
Mumbai Internet 19 hours ago
Mumbai Internet 22 hours ago
Mumbai Wi-fi 1 day ago
Mumbai Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • volneymyron
    Volney Myron (@volneymyron) reported from Yashodham, Maharashtra

    The worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!

  • psychedelic604
    Vin (@psychedelic604) reported from Mumbai Suburban, Maharashtra

    @JioCare need help with jio fiber connection. SSID is not showing up and calling your customer care is no help either. Kindly help

  • JagtianiShekhar
    CJ (@JagtianiShekhar) reported from Yashodham, Maharashtra

    @reliancejio @JioCare WIFi issue since yesterday and completely down since yesterday night. Please resolve immediately, thanks.

  • gunjankhatrii
    gunjan khatri (@gunjankhatrii) reported from Mahape, Maharashtra

    @reliancejio @JioCare @_MukeshAmbani I am trying to order jio fiber box from last 15 days raised ticket also but i am told no stocks ..wanted to know if I can get the fiber setop box ..as never tght this item also will have shortage

  • WhistleBlower_H
    Whistleblower-सिटी बजाओ📢 (@WhistleBlower_H) reported from Yashodham, Maharashtra

    Jio 5g Service Net...Hahahaha. It seems to run at a speed of 2G. 5G Internet service is still not available in cities like Mumbai Metropolitan. Ambani company is fooling all Indians. @reliancejio @JioCare @TRAI

  • modynishant
    Nishant Mody (@modynishant) reported from Mumbai Suburban, Maharashtra

    Dear @reliancejio we just bought a new jio sim and it’s showing enter network unlock code. We only have 3 attempts left. Kindly guide.

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare Not able to watch IPL and Sony channels since 5 days,no service from Jiofiber, shocking state of affairs

  • Alwaysanil_
    Anil (@Alwaysanil_) reported from Mumbai Suburban, Maharashtra

    my jio fiber is not working i also complained and booked for engineer service but still no response received. @JioCare @JioFibre @reliancejio

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare Keep on working you have time till 31st Dec 2023 to call a customer who wanted to port in JIO and this is what @reliancejio calls 5G service

  • SujeetY9213
    Sujeet Yadav (@SujeetY9213) reported from Yashodham, Maharashtra

    @JioCare jio mobile network not getting from 2dys...

  • nidhayephand
    Nidhaye Phand (@nidhayephand) reported from Yashodham, Maharashtra

    @JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra

    @JioCare Not able to connect with anyone for activation of my Jio fiber set top box and buying a wifi extender,, kindly help,sick of the service

  • ROHANGOHIL
    ROHAN GOHIL (@ROHANGOHIL) reported from Yashodham, Maharashtra

    @JioCare All the iphone user are facing the same issue please solve it as soon as possible or u guys will lose all the customers

  • VikasShaw16
    Vikas Shaw (@VikasShaw16) reported from Mumbai Suburban, Maharashtra

    May I know any genuine contact person number I want to install mobile network tower in Mumbai on my rooftop @reliancejio @airtelindia @VodafoneGroup

  • agarwalvishnu
    vishnu agarwal (@agarwalvishnu) reported from Mumbai Suburban, Maharashtra

    @JioCare No solution to my complaint yet...

  • vaibhav30gup
    Vaibhav Gupta (He/Him/His) (@vaibhav30gup) reported from Yashodham, Maharashtra

    @LnTFinance even after having #DnD activated, still receiving numerous calls for loan offers. Can u please give me an explanation? I raised my concern multiple times with @JioCare and the complaint falls on Deaf years. @TRAI can u take some action. This is a serious violation.

  • UD_SHAH79
    UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra

    @JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra

    @reliancejio jio fiber isn’t working properly in Kopar Khairne. Please fix asap

  • mehak_kala
    Mehak Kala (@mehak_kala) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio @JioFiberChennai When v need the connection then why it takes only half a day. Horrible sales team especially Hemant Singh frm Thane branch +919321003391 Need dis sorted asap

  • BiswasNirmalya
    Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra

    @ParikshitK_ @JioCare Facing this issue since the last few days

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • hypernationalst
    𝗦𝘂𝗺𝗲𝗲𝘁 (@hypernationalst) reported

    @TRAI yes.. absolute fake or no network on @reliancejio

  • OYERJALOK
    RJ ALOK (@OYERJALOK) reported

    Its been more than 2.5 days without WI FI @JioCare @jio_fiber WHATS WRONG WITH YOU GUYS ??? Dear Customer, Unfortunately there is a delay in restoration of JioFiber services for JioFixedVoice Number in your area. Be rest assured that our team is working continuously to restore the same on priority. Services are likely to get restored by 22-07-2026 11:47 AM. We apologise for the inconvenience caused and appreciate your co-operation. Team JioFiber

  • aswinpandian8
    சட்டத்தை மதிக்கிற குடிமகன் (@aswinpandian8) reported

    @JioCareers @JioCare @reliancejio last 5 days no network, raised many complaint still no action. Do not buy jio fiber network. Worst service. Service request number SR00002MP860

  • aadii0401
    Aditya Choudhury (@aadii0401) reported

    Hey @JioCare, my Jio AirFiber has been showing a red blinking light since this morning and there's been no internet for hours. I've already restarted the device but nothing changed. Please resolve this issue urgently.

  • Itsnitinnnn
    Nitin (@Itsnitinnnn) reported

    My jio fiber not working from 3 days complaint but no solve my problem 😕 @reliancejio @JioCare

  • Rasheshnegandhi
    Rashesh (@Rasheshnegandhi) reported

    @JioCare @reliancejio @airtelindia Service request ID SR00002MОСКО Complaint Dt 20/07/26 Still issue not resolved engineer is not visited since 2days nor getting proper reply from ur customer care team If u can't give reply & not able to provide service close Jio Fiber Business

  • shashi_jgec
    shashi bhushan (@shashi_jgec) reported

    @JioCare Hello @JioCare do you really want to solve my issues or just u are replying randomly. With this experience what I can say is I will never recommend anyone Jio, better to use local internet or Airtel.

  • prasuk75
    Pra_dukh (@prasuk75) reported

    @JioCare @JioCare cant you see I have been putting up tweets for more than 2 weeks now. I want to get my service request number and talk to your representative right now.

  • Viraj_s_thorat
    Viraj Thorat (@Viraj_s_thorat) reported

    @JioCare @RelianceJio I am fully aware that Order NO0001E9LGYC is cancelled. My only demand right now is to know the REASON for it. Please check your system and state the exact reason for cancellation so I can rectify the issue before placing a new order.

  • aadii0401
    Aditya Choudhury (@aadii0401) reported

    Really disappointed with @JioCare. My Jio AirFiber hasn't worked since morning because of a red blinking light. Paying for a service that doesn't even stay online is frustrating. Fix this ASAP.