Reliance Jio Outage Report in Mumbai, State of Mahārāshtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Mumbai come from postal codes 400017, 400104, 400013, 400019, 400022, 400016, 400030 and 400037.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours in Mumbai, State of Mahārāshtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 15: Problems at Reliance Jio
Reliance Jio is having issues since 03:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (10%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Mumbai, State of Mahārāshtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Wi-fi | |
| Mumbai |
Total Blackout | |
| Mumbai |
Wi-fi | |
| Mumbai |
Wi-fi | |
| Mumbai |
TV | |
| Mumbai |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Mumbai, State of Mahārāshtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
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Yin-Yang ☯️
(@Rudra2577) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare I hope you understand in this internet age, people “call” customer care only to ask for specific info not found elsewhere. Do you think it’s productive to waste people’s time on playing back info on IVR they already know? And then you say customers are not satisfied.
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Mazhar shaikh
(@Mazhar_Shaikh) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Had a very bad experience while gettung for a replacement sim from JJ store in Mumbai. Employee was pathetic and rude he didn't had change so i had to walk around for that and most important he didn't activate my sim yet as he got some ego issues. Plz help.
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Nilaynir Shekhar
(@nilaynir) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio I stay in Thane and have been using your services since a year including both Cellular and Fiber. Recently shifted my location and both the wifi and cellular are having zero network causing lot of trouble ,need a path of action to go ahead.
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Naval K Srivastava
(@navalks) reported
from
Mumbai Suburban, State of Mahārāshtra
Why @reliancejio hs gone 2 sleep? 4 last 36 hours I am unable 2 talk 2 any rep on ur helpline number. IVR is poorly designed dat its zero help 2 user. Finally got helpline lady now, but she hung up after listening 2 my complaint. Unable 2 activate qued plan for jio No.8169252558.
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Ashish
(@__live2ride__) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare @JioCare @reliancejio Chavvi please share the complaint id if this is raised.
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Vinita Mathreja
(@Alpha_chain_) reported
from
Mumbai Suburban, State of Mahārāshtra
@TRAI @reliancejio request you to help me reactivate my dad's number. It's a humble request from a daughter who's trying to save one last thing of his dad. Please help me out
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Urstruly Rupesh
(@rupeshpatil999) reported
from
Thāne, State of Mahārāshtra
@JioCare There is no service available at my place. Your service is same like @airtelindia @Airtel_Presence of no use.
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Janam Sanghavi
(@janam_sanghavi) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare And again the service was automatically pushed to the next day. All of you are just trying to save your jobs by saying that its a priority in reality you are doing nothing to actually fix my problem.
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दत्तात्रय आबाजी शिंदे
(@Dattashinde1310) reported
from
Mumbai, State of Mahārāshtra
@JioCare 8104623060 always network is low and internet Speed low all locations in Mumbai
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PRASHANT GANDHI
(@pappu28480) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare worst n pathetic service still not able to do voice calls u ppl just tweet all bull **** but zero service #jiosucks
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parag mavani
(@mavaniparag) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare suffering from last many months of frequent disconnection (even if router shows green line), and speed issue. Many times apps not opening on jio fiber but opens immediately on mobile net using both Airtel and jio mobile. Pls replaced old router which may be defective
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Devavrat
(@mercator_stock) reported
from
Mumbai, State of Mahārāshtra
@JioCare @JioFiberVoice I've been calling customer care for past few hours. I need urgent help related to modem tranfer. Please resolve
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Vasipalsania
(@PalsaniaVasi) reported
from
Mumbai Suburban, State of Mahārāshtra
Hello jio team, My jio sim card is not working, showing no service @reliancejio, @JioCare please solve my problem as soon as possible
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Karan Verma
(@KingKaranOffic1) reported
from
Mumbai Suburban, State of Mahārāshtra
Right now my jio sim @reliancejio very slow??? In Mumbai
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VikasGR
(@socialmarijuan1) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Basically, 4 days before plan expiry, every single call you are going to hammer that tone. Hey @airtelindia and @Vodacom are you guys into same practices? Of reminding the consumer before each call, whole day, before plan expiry? If not, would love to switch to your network.
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Urstruly Rupesh
(@rupeshpatil999) reported
from
Thāne, State of Mahārāshtra
@JioCare My house is located in Prime location between Mulund and Thane and if you cnt service in this location than were are you servicing? Mars?
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parag mavani
(@mavaniparag) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Pls replaced my old router with new one , tired of giving Many complain ,resetting , and once again disconnection in between . Have to use and buy mobile data costing me. Each time I twitt and dm ,u said enginner will come , but they also knows problem with old one
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Naval K Srivastava
(@navalks) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare is not working 4 last 36 hrs. Pl wake up/Help. Ur lady rep hung up call twice on 022-35358500 after hearing my complaint without giving any solution. I am without internet on jio No. 8169252558 as qued plan is not activated. Jio APP hs no page 4 activation of qued plan.
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Utkarsh Dave
(@baps_utkarsh) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare no reply very pathetic service will now discontinue your service now onwards
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Janam Sanghavi
(@janam_sanghavi) reported
from
Mumbai Suburban, State of Mahārāshtra
One of the worst customer service ever! Been trying to get a person since last 7 days to fix my router. They say a person will come to fix it but no one ever shows up. Zero professionalism and accountability. Might switch to a better service provider. #Jiodown @reliancejio
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Sujoy Bharati
(@BharatiSujoy) reported
@JioCare Telling to my friends not to take jio fibre..Very slow speed and worst engineer
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Divyajyoti Raj jha
(@JhaDivyajyoti) reported
@DoT_India From the last 2 year the network connection is deteriorating day by day. Whenever I call the Jio customer service number they respond that they are working on it and this is a temporary problem. But till today the network issue is not solved. @DoT_India @reliancejio
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Ritesh sharma
(@rishr214310shrm) reported
@JioCare With reference to Service Request Number SR00001C6XSW for your JioFiber connection having JioFixedVoice Number +918035542114, your appointment with Jio service engineer is scheduled at your premises on 14-07-2022 : 10:00:00.
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SOEC Immigration Private Limited
(@LimitedSoec) reported
@JioCare @jiofibergurgaon ..Really pathetic service of jio fiber...while selling connection they will share so many features, confirm that range is excellent but after taking installation fee , will not bother ..even sales rep said that we can't do anything..go for refund..
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Prashant Dubey
(@prshnt0406) reported
@JioCare @reliancejio fiber not working from last 12 hours no one is assisting
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PRAMOD MISHRA
(@Pramodmishra57) reported
@reliancejio @JioCare There is a lot of problem in jio network since many days. We are troubled by call drops and slow internet. Please note otherwise we will port to other network.
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Jagriti singh
(@Jagritibui60) reported
One of most wrist DTH company and Service provide in the world @airtelindia @reliancejio @SkyCricket
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Sitakanta rath
(@SitakantaRath) reported
@reliancejio @JioCare Getting nonsense calls from your reps on the telephone with number 9348728071, making useless talks on the phone. Either u take action against him or I'll file a police complaint against him..don't even know how to talk..worst service by jio
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Ritesh sharma
(@rishr214310shrm) reported
@JioCare With reference to Service Request Number SR00001C6XSW for your JioFiber connection having JioFixedVoice Number +918035542114, your appointment with Jio service engineer is scheduled at your premises on 14-07-2022 : 10:00:00.
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Rohit Sarkar
(@Rohit_Sarkar88) reported
Just pathetic customer service from @JioCare .. no response and callous towards customer experience! Have been trying to log on a complaint but there is no system to log on a complaint too.. I want a technician visit to resolve my STB problem but no reply.