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Reliance Jio

Reliance Jio Outage Report in Mumbai, Maharashtra

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Mumbai come from postal codes 400017 , 400104 , 400022 , 400013 , 400019 , 400014 , 400025 and 400072 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Reliance Jio

Reliance Jio is having issues since 12:30 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map Near Mumbai, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, and Thāne.

CityProblem TypeReport Time
Mumbai Internet 12 hours ago
Mumbai E-mail 18 hours ago
Mumbai Internet 2 days ago
Mumbai Internet 3 days ago
Mumbai Internet 3 days ago
Mumbai Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • shah_parin
    Parin Shah (@shah_parin) reported from Mumbai Suburban, Maharashtra

    1 week since #JioFiber down for all residents in my building, no response despite reminders. Rather, got autoclosure message asking for feedback. Repeated response on toll free. Is this what world-class 5G service is supposed to be? @JioCare @reliancejio @RelianceJioCare

  • BalvindarRao
    Bali R (@BalvindarRao) reported from Mumbai Suburban, Maharashtra

    @JioChat @reliancejio For the last two days, between 10 am to 11 am the internet data is being lost automatically, please help me in this regard.

  • aapvips
    MufflerTiranga (@aapvips) reported from Mumbai Suburban, Maharashtra

    @MajDPSingh @reliancejio @reliancegroup Maj Saab share the service iD pls with me.. it can't be this way.. will have it checked ..

  • nakulnakhare
    Nakul Nakhare (@nakulnakhare) reported from Thāne, Maharashtra

    @Airtel_Presence @airtelindia you guys are a disgrace of a service provider. Your open network shows a Airtel receiver tower a block away from my place and yet the network disconnects every ******* 5 mins. Learn from @reliancejio . They’re at least consistently pathetic.

  • Rachitmadhukar1
    Rachit madhukar (@Rachitmadhukar1) reported from Mumbai Suburban, Maharashtra

    @JioCare Still now my issue has not be resolved. Day by day it's giving worst service.

  • Anonymo9892
    BiNOd (@Anonymo9892) reported from Mumbai Suburban, Maharashtra

    I need a premium phone number. Who can help? @reliancejio @JioCare @airtelindia?

  • paljitendra13
    Jitendra Pal (@paljitendra13) reported from Mumbai, Maharashtra

    @JioCare @reliancejio From morning there is no network coverage in my area.....requesting to please check and let me know the status.

  • shah_parin
    Parin Shah (@shah_parin) reported from Mumbai Suburban, Maharashtra

    @JioCare Another day gone by and no update yet from anyone, are you guys serious about your service?

  • shelinakukar
    sk (@shelinakukar) reported from Mumbai Suburban, Maharashtra

    @reliancejio worst internet service provider. They are only there to help when they are selling the connection to you. Then they are so unhelpful

  • LBGupta7
    🏃Lalbahadur Gupta🇮🇳 (@LBGupta7) reported from Mumbai Suburban, Maharashtra

    @SanjayTotlani @reliancejio Please don't take JiO fiber as there services are useless and poor.

  • Bhola_gupta
    Bhola g (@Bhola_gupta) reported from Mumbai Suburban, Maharashtra

    @reliancejio @MukeshAmbani06 Bad experiences for me as technical support team. Last 4days no one resolve my issue. Is this Jio fiber service you talking about?

  • umeshluthria
    umesh g luthria (@umeshluthria) reported from Mumbai Suburban, Maharashtra

    @JioCare is there a network issue today? Internet box shows green LED but there is no internet service on Jiofibre

  • Rachitmadhukar1
    Rachit madhukar (@Rachitmadhukar1) reported from Mumbai Suburban, Maharashtra

    I have connection with jiofiber facing network issue. I have called at least 4 time since yesterday night but still problem is not resolved they have told that engineer with reach at 2pm but no one have came.@JioCare

  • Iamshuklavikas
    Vikas Shukla (@Iamshuklavikas) reported from Mumbai Suburban, Maharashtra

    @reliancejio There is full network in my mobile but it's very slow internet in my flat .Plz resolve it .

  • PradipVeer3
    Pradip Veer (@PradipVeer3) reported from Mumbai Suburban, Maharashtra

    @reliancejio @exploreIMC It's been about 3 years since a jio tower has been erected in my village bt it's not commissioned yet. And on enquiry we get the same reply wait for 15 days we will solve your problem .Look into that first

  • avik123
    vinit patel (@avik123) reported from Mumbai Suburban, Maharashtra

    Jio Fibre giving horrible customer service a simple problem of unable to recharge issue they are unable to resolve for last 60 days, is it time to abandon jio Fibre? Do they care?Really!! @JioCare @airtelindia @Airtel_Presence

  • KanhereKetan
    Ketan kanhere (@KanhereKetan) reported from Mumbai Suburban, Maharashtra

    @reliancejio low network in exam house university of mumbai

  • sagarchavan1988
    Sagar (@sagarchavan1988) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare 1 month 5 complaints still no resolution. Am I getting refunded for the days this crap Jiofiber Doesent work ? Or is this money considered donated to Jio? Absolutely a bad idea to get jiofiber #jiofibersucks

  • JayeshRambhia
    Jayesh Khimji Rambhia (@JayeshRambhia) reported from Mumbai Suburban, Maharashtra

    @JioCare +912235581025 Jio Fiber connection is unstable , keeps going from fast to slow and very slow , unpredictable Please help

  • RaviPanjabi2
    Ravi Panjabi ✋ (@RaviPanjabi2) reported from Thāne, Maharashtra

    Dear Advertiser's of Reliance group who keep promoting @reliancejio on my Google, I have stopped using Google and use duckduckgo for my requirements. Stop selling my data and **** OFF RELIANCE, we Indians will LEAD your downfall Mukesh Narendra Ambani.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • b_likehim
    Himanshu Bhavsar (@b_likehim) reported

    @JioCare Please check, why they are refusing, and why such a delay in the response from jio team on proper channel, in twitter youre replying fast, and why local people are keep refusing for the connection? They are not responding to the phones? Is this kind of service you are providing ?

  • chandra98855778
    chandrasekhar uppara (@chandra98855778) reported

    @JioCare I have given compliant regarding jiofiber postpaid service on one of the employee given wrong information to converting into postpaid service.

  • nikhilranka9
    Nikhil Ranka (@nikhilranka9) reported

    @JioCare Neelam, Aysha, Palak - Any updates on the resolution? Would like to understand the outage reason in as much detail as possible. Because, internet availability is critical for business operations. And 4 days of outage with little to no follow-up is detrimental. @JioCare

  • bagchi92
    Aniruddha Bagchi (@bagchi92) reported

    @reliancejio this is now becoming absurd. I was assured over DM messages that jio will take care of it. I am not able to use Internet cannot watch TV cannot do any of my work at home. Customer care told me it can be done if not let me know that it cant bedone

  • ankee_monkee
    Ankita Arora (@ankee_monkee) reported

    @JioCare My service request number is SR00001BT2XJ. Kindly look into it & resolve the issue by EOD.

  • Satpalsingh4u
    Satpal SIngh (@Satpalsingh4u) reported

    @JioCare @reliancejio pathetic service,fiber is down since morning & customer care has nothing to reply, they told me that it may get resolved by tomorrow, don't you know the other service providers services like @airtelindia

  • Ak32826527
    Ak (@Ak32826527) reported

    @ViCustomerCare @reliancejio Please improve network within one week. I am waiting, after that I will port to @reliancejio .

  • Ak32826527
    Ak (@Ak32826527) reported

    @ViCustomerCare I am going to port out to @reliancejio if you don't upgrade network.

  • kushagra2022
    kushagra_sinha (@kushagra2022) reported

    Hey @reliancejio , it would be better if I didn't have to hear that my validity is ending in 3 ******* DAYS, when i am calling the doctor FOR A ******* MEDICAL EMERGENCY. I am sure that other jio users are also very annoyed with this. Reminder should be given only one day prior

  • Sumancool_55
    suman (@Sumancool_55) reported

    @reliancejio I hve applied for Jio fiber on 10 June but everydy I have to contact customer care/Jio Fiber as my jio fiber not installed till now. I have done so many mails bt nt satisfactory reply. My order no is NO0000LV20SD & complain no SR00001BNMV9.Evry time resheduling time