1. Home
  2. Companies
  3. Reliance Jio
  4. Mumbai
Reliance Jio

Reliance Jio outages and service status in Mumbai, Maharashtra

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Mumbai, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Aug 4, 10:35 PM GMT+5:30.
  • 62% Internet (62%)
  • 12% Phone (12%)
  • 11% Wi-fi (11%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

The latest reports from users having issues in Mumbai come from postal codes 400104 , 400017 , 400022 , 400025 , 400013 , 400019 , 400014 and 400016 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Mumbai Internet 3 hours ago
Mumbai Internet 4 hours ago
Mumbai Internet 1 day ago
Mumbai Internet 1 day ago
Mumbai Wi-fi 1 day ago
Mumbai Internet 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • gunjankhatrii
    gunjan khatri (@gunjankhatrii) reported from Mahape, Maharashtra

    @reliancejio @JioCare @_MukeshAmbani I am trying to order jio fiber box from last 15 days raised ticket also but i am told no stocks ..wanted to know if I can get the fiber setop box ..as never tght this item also will have shortage

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Jio Fiber internet Not working since 1st February 2023 time: 7pm, but no response received about restoring of the connection. #jiofiber #Jiodown

  • anil_anilmenon
    Anil Menon (@anil_anilmenon) reported from Yashodham, Maharashtra

    @JioCare @reliancejio @AndheriLOCA I have 2 personal and 1 Corporate JioFiber internet connection. The internet connection is down on a regular basis. Yesterday the internet service was not available from 12pm to 7pm. Today again there is no internet connection since 12pm

  • GhoshSomu
    somnath (@GhoshSomu) reported from Mumbai, Maharashtra

    @JioCare @Nitaambani56 See this people are just robots, atleast give me a customer care number.

  • snair700
    Sethu Nair (@snair700) reported from Mumbai Suburban, Maharashtra

    @JioCare What a ****** network. When your recharge expires all network go slow specially the data network.

  • ROHANGOHIL
    ROHAN GOHIL (@ROHANGOHIL) reported from Yashodham, Maharashtra

    @JioCare All the iphone user are facing the same issue please solve it as soon as possible or u guys will lose all the customers

  • modynishant
    Nishant Mody (@modynishant) reported from Mumbai Suburban, Maharashtra

    Dear @reliancejio we just bought a new jio sim and it’s showing enter network unlock code. We only have 3 attempts left. Kindly guide.

  • vsy135
    Vinod Yadav (@vsy135) reported from Mumbai Suburban, Maharashtra

    Pathetic service from @JioCare . Went to kanjur jio office (near huma cinema) to get my father's sim changed as existing one was corrupted. Everyone in that lane had electricity except jio store. Jio representative said "meter had been cut down as electricity bill is not paid"

  • BiswasNirmalya
    Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra

    @ParikshitK_ @JioCare Facing this issue since the last few days

  • theonlyashwini
    Ashwini Pawar (@theonlyashwini) reported from Yashodham, Maharashtra

    Why struggle to discontinue a number which is not in use ??? @reliancejio @JioCare tired of calling customer service, chatting from the app, visiting gallery!

  • nidhayephand
    Nidhaye Phand (@nidhayephand) reported from Yashodham, Maharashtra

    @JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!

  • impankajengg
    I am Pankaj (@impankajengg) reported from Mumbai Suburban, Maharashtra

    @JioCare I am unable to see Twitter feeds, unable to make whatsapp voice and video calls with jio data from my new phone (1+10T). What's the solution?

  • sonianotani
    Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra

    No customer care number. Emails got a few holding replies and then no replies. This is a critical service for us!! @reliancejio @JioCare

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra

    @JioCare In my jio fiber plan,of Rs 999,I am getting a speed of 31 and 25 ,when it is supposed to be 150 or whereabouts, what is the reason for slow speed ? Please check

  • UD_SHAH79
    UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra

    @JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks

  • carlessguy
    Karan G 🇮🇳 (@carlessguy) reported from Mahape, Maharashtra

    @JioCare i need to reboot again and again to use jio 5g. Where as others are able to use it without any issues.

  • CelestinPillai
    Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra

    @JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Mumbai Suburban, Maharashtra

    @JioCare bad network Network is not working Service is bad

  • satishtiwari81
    satish tiwari (@satishtiwari81) reported from Mumbai Suburban, Maharashtra

    @reliancejio @RelianceEnt @reliancegroup kindly take notice that jio fibre team had assured us free connection to society.but after 2 month of service started.there is no response from team .feeling cheated from jio fibre .from Satish tiwari veermahal chs lalbaug 9820464853

  • SujeetY9213
    Sujeet Yadav (@SujeetY9213) reported from Yashodham, Maharashtra

    @JioCare jio mobile network not getting from 2dys...

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • KimJ0ngKorEA
    wlcm to hell (@KimJ0ngKorEA) reported

    @JioCare @TRAI jio's network condition is worst , no solution even after multiple complaints . Please take strict action.

  • nehaljain_123
    Nehal choudhary 🔆 (@nehaljain_123) reported

    @reliancejio When will i get this order Your Order Number is NO0001EZ8JKW 52 hours done your team commit for 48hours delivery Can you please cancel my port and refund my amount i will get it done by local jio store ?

  • ShivkSPandey
    Shivkumar S Pandey 💎 (@ShivkSPandey) reported

    @JioCare @reliancejio Booked Jio Fiber Home + Set Top Box. Order: NO0001EXMQD4 Paid but no installation since 6 days. Was promised next day installation. Please cancel & refund my money ASAP. DM me for details.

  • aryanankit_raj
    Aryan Raj (@aryanankit_raj) reported

    @JioCare @JioCare Now I am stuck with my connection down, recharging mobile data daily just to get my work done. If you guys are incapable of providing the service just cancel it and refund my money. At least I can use @FibreAirtel.

  • BeInfiMan
    Rishabh Agarwal (@BeInfiMan) reported

    @JioCare @JioCare STOP THIS HARASSMENT! What do you mean I'll get a refund "if I'm eligible"? @jagograhakjago please help. Jio executives have made me pay Rs. 3,000, 3 days ago and I still don't have my WiFi installed. They're just scamming people at this point

  • ARSaiyad
    Er AR Saiyad 🇮🇳 (@ARSaiyad) reported

    @JioCare @reliancejio Our JioFiber in Ahmedabad has been down for over 1 month. Multiple complaints and service requests have been raised, but every time we're promised a technician visit and no one comes. We've paid for the service but received nothing. Resolve this immediately.

  • HereforsushiSSR
    HereforSSR🇮🇳(श्री मोदी जी का परिवार) Sanatani (@HereforsushiSSR) reported

    @JioCare Shared the details in dm still no help in that

  • srd_717
    Sreeram Diwakar (@srd_717) reported

    @JioCare @reliancejio I have also repeatedly tried to contact the assigned representatives, but my calls and WhatsApp messages have gone unanswered. This is no longer just a delay in installation- it is a complete lack of customer communication and accountability. 3/5

  • Avinashpaul811
    Avinash P (@Avinashpaul811) reported

    @JioCare My #JioFiber broadband has been completely non-functional since 13/07/2026. Despite raising multiple complaints and repeated follow-ups, the issue remains unresolved even today. I run an advocate's office where uninterrupted internet is essential for client

  • Dindayalmundhr1
    Dindayal mundhra (@Dindayalmundhr1) reported

    @reliancejio network issue n recharge done but service not provided