Reliance Jio outages and service status in Mumbai, Maharashtra
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 3 outage signals in the last 24 hours around Mumbai, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Aug 27, 4:58 PM GMT+5:30.
- Internet (65%)
- Wi-fi (13%)
- Phone (11%)
- E-mail (8%)
- Total Blackout (3%)
The latest reports from users having issues in Mumbai come from postal codes 400017 , 400104 , 400022 , 400014 , 400019 , 400037 , 400016 and 400013 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 27: Problems at Reliance Jio
Reliance Jio is having issues since 01:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 3 hours ago |
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Mumbai
|
Internet | 4 hours ago |
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Mumbai
|
Internet | 22 hours ago |
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Mumbai
|
Internet | 1 day ago |
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Mumbai
|
Internet | 1 day ago |
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Mumbai
|
Internet | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
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UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra@JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks
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Vaibhav Gupta (He/Him/His) (@vaibhav30gup) reported from Yashodham, Maharashtra@LnTFinance even after having #DnD activated, still receiving numerous calls for loan offers. Can u please give me an explanation? I raised my concern multiple times with @JioCare and the complaint falls on Deaf years. @TRAI can u take some action. This is a serious violation.
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Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio 5 days since registering entity on trueconnect and making a payment. Received invoice and email saying registered but we cannot move forward. Multiple complaint raised on email. Extremely frustrated! Urgent support needed
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Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra@JioCare bas service My welcome offer not received I am not using 5g unlimited data With postpaid number My plan 399 9309855763
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Anil Menon (@anil_anilmenon) reported from Yashodham, Maharashtra@JioCare @reliancejio @AndheriLOCA I have 2 personal and 1 Corporate JioFiber internet connection. The internet connection is down on a regular basis. Yesterday the internet service was not available from 12pm to 7pm. Today again there is no internet connection since 12pm
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Corona Radiata (@CoronaRadiata2) reported from Mumbai, MaharashtraI don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.
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Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra@JioCare RT news channel is not working on jio fiber.Please help
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Tripurari Pathak (@Pathak67k) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare your network gone crazy....i received at least 16 calls from different state including 2 calls from J&k. Everyone is saying that I called them but how ?? I am in a meeting with peoples and my mobile is on table, no one using the how can I make call ??
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Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra@JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....
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Pankaj K (@pankajcyberr) reported from Mahape, MaharashtraIntermittently internet isn’t working @JioCare @JioFiberVoice You guys did some maintenance and screwed internet stability in my area!
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Pankaj K (@pankajcyberr) reported from Mumbai, MaharashtraInternet not working but green light is there on fiber box. @JioCare How many times will I get internet interruption? Will you refund the amount for downtime?
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nj (@navinjk11) reported from Mumbai, Maharashtra@JioCare @reliancejio No response yet to my requests 3rd in the day why so slow ?
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Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, Maharashtra@JioCare need to connect to customer care
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Mihir Pandya (@mihir_kp) reported from Yashodham, Maharashtra@JioFiberVoice @JioCare cant access Jio fiber internet and could not run diagnostics check, please help
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Volney Myron (@volneymyron) reported from Yashodham, MaharashtraThe worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!
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RAASHUL TANDON (@RaashulTandon) reported from Mumbai Suburban, Maharashtra@airtelindia inspite of activating DND I'm getting zillion calls a day! Network issues haven't been resolved for the past 1 year. Is this a sublime message to port to @reliancejio ?!
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Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra@airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare You can call and keep talking what I need is an solution for my problem where is that?? It doesn’t take 3 days to solve an internet problem?? I will wait until tomorrow morning 9:30, if you can resolve it, superb, if not please let me know how can I surrender the devices
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Praveen Kushwaha (@praveenkushwaha) reported from Yashodham, Maharashtra@JioCare Pathetic service from Jio fibre. Everyday internet down fpr 5-6 hours in Kandivali West area.
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Vishal H Rochlani (@vrochlani) reported from Yashodham, Maharashtra@JioCare Its surprising to note that we can't have access to older invoice.Which company is doing that only yours? Was not able to access the Invoice of Sept'22. Kindly be customer friendly in your support. Does your acc also deletes it after 180 days, then y not access to clients.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Laksminarayan Viswanathan (@Laksminarayan) reportedIt has been more than 48 hours and the internet issue is still not fixed. How long would like to take to fix the issue?? Service request no is SR00002NP8BO. Engineer is not yet assigned. Is there anyone I can escalate into?? @jio_fiber @JioCare @reliancejio
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Jai Marcos (@sujaku012) reported@JioCare @cover365 Most pathetic service by Jio. Ambani is looting customers and because of monopoly we are suffering
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Riya Garg (@riyagarg_13) reported@JioCare @reliancejio have been struggling to transfer my esim from apple phone to another apple phone. Visiting myjio app, customer care, your store nothing is working out. Now sim is not working in old phone neither in new phone. Pls help
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Sachin Goyal (@sachingoyal) reported@JioCare @JioCare No copy-paste replies. Why was SR00003EW9FJ rescheduled 10+ times & closed without my OTP while internet remains down? I don’t need app instructions. I expect: • Immediate restoration • Written RCA • Action against those responsible for unauthorized closure.
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rohit agnihotri (@rohitagnihotri8) reported@JioCare No, but the engineer who visited mentioned that it will be resolved in the next 1 hour and definitely by 12noon. If this is how to service requests are being managed, I better switch to other internet service providers.I always thought that because of its service Jio has an edge
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Kishan Ahir | Influencer (@ikisanp) reportedIt is August 27 and @JioCare failed even THEIR OWN committed deadline! First missed my Aug 25 availability, now failed their own Aug 27 date with zero action on the ground. Total incompetence. Close this dead connection and issue my full REFUND right now! @reliancejio @TRAI
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Sachin Goyal (@sachingoyal) reported@JioCare @JioCare This again avoids my questions. What is the exact ETA for resolving the current issue? Also, I need the RCA for 10+ reschedules, unexplained hold & SR closure without my OTP despite repeated follow-ups. Who is accountable & what action is being taken?
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Raval Update (@ravalupdate) reported@JioCare @JioCare You have been sending us the same reply for the last 2 days: “Our team is working to restore the services at the earliest.” It’s now the 3rd day, and the service is still down. We need an actual solution, not the same repeated response. Please restore urgently.
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Siddhartha Srivastava (@cruzeronmove) reported@JioCare I’ve responded back to your DM. Please disconnect the service and initiate refund for my security deposit.
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Ananth TVK (@Ashok94Ananth) reported@KISHORECINO @reliancejio @JioCare Romba worst ah iruku bro network 😫😫