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Reliance Jio Outage Report in Mumbai, Maharashtra

Why is my Reliance Jio service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Mumbai come from postal codes 400017 , 400104 , 400013 , 400022 , 400019 , 400014 , 400025 and 400016 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 60% Internet (60%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map Near Mumbai, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, and Thāne.

CityProblem TypeReport Time
Mumbai Internet 11 hours ago
Mumbai Wi-fi 1 day ago
Mumbai Internet 2 days ago
Mumbai Internet 3 days ago
Mumbai Internet 4 days ago
Mumbai Wi-fi 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • marutiwala
    Kuldeep Sharma (@marutiwala) reported from Thāne, Maharashtra

    @JioCare due to mismatch details don't port in to Jio Please help me get it done. Your official who gave me door step sim delivery is not replying properly Please help

  • meninuit
    Ankit Kumar (@meninuit) reported from Mumbai Suburban, Maharashtra

    Seems @Airtel_Presence doesn't bother to mark presence towards my request. What help can I expect from you @JioCare?

  • DevKadu07
    देव प्रभाकर कडू (@DevKadu07) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio I want to port my SIM card to jio but your customer service is not responding

  • aveeshmohnot
    Aveesh Mohnot (@aveeshmohnot) reported from Mumbai Suburban, Maharashtra

    1 week gone and no update @AJIOLife @reliancejio how are you gonna compete with #Amazon & #Flipkart if you have clueless dumb bots handling your Social media accounts! Absolutely pathetic and horrible service! Never going to use it again.

  • MaheshAnshu
    Mahesh Singh (@MaheshAnshu) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Dear Jio Care Service team, this is a service regarding issue call. Pls feel free to call on my no 9867977740. I am a postpaid user of yours & extremely SORRY to say that I am not happy with your service team.

  • nevil_chheda
    Advocate Nevil Chheda (@nevil_chheda) reported from Mumbai Suburban, Maharashtra

    @JioCare SR000017ZD7Q Unresolved and the main customer helpline says they are helpless

  • faizan_khatri_
    Faizan_khatri_official (@faizan_khatri_) reported from Mumbai Suburban, Maharashtra

    @JioCare why you make such recharges plan with term an condition which you don't want to give to any of your customer. So many times given a complain regarding til problem is not resolve. @TRAI please help us. Recharges are also very expensive. #jiopricehike #jio #jiorecharge

  • JohnsonNavy1
    Johnson Navy ⚓ (@JohnsonNavy1) reported from Mumbai Suburban, Maharashtra

    @reliancejio your internet doesn't work properly you guys are looting from past one year and still on calling CC is not of any use, they are just condoling the me that the issue will resolve in 6to8 months, is one year less to get the issue resolved?

  • NikiiSheth
    Nikita Sheth (@NikiiSheth) reported from Mumbai, Maharashtra

    @reliancejio @JioCare my internet has not been working for a week now. I would like an extension in the service provided for the number of the days the issue is resolved. #jiofibre

  • iamgst
    gaurav trasy (@iamgst) reported from Mumbai Suburban, Maharashtra

    @JioCare Jio Fiber down again. Please restore immediately. Second instance in same month!!!

  • ro1707
    Rohan (@ro1707) reported from Mumbai Suburban, Maharashtra

    @JioCare one of the worst carriers.. upgraded my phone and struggling since last 3 days with esim… ran to over 3 Jio stores everyday… but struggling and if they try one day then u have to wait another day till it opens in their system.. worst carrier stay awayinefficient staff

  • ASIFCCNNEWS
    Asif (CRIME REPORTER)🔄 (@ASIFCCNNEWS) reported from Mumbai Suburban, Maharashtra

    @JioCare I have already visited 10 store of jio in mumbai circle, No one ready tp help. 🙏

  • siddhking
    Siddharth Athalye (@siddhking) reported from Thāne, Maharashtra

    @JioCare Jiofiber service in my area is making work my worst of time spent today. Please help or say that you can't...

  • g_laluprasad
    Laluprasad G Yadav (@g_laluprasad) reported from Mumbai Suburban, Maharashtra

    @reliancejio jio 4G not working properly please do something for that.why making fool to public?After complaining many times still issue as it is.

  • hi2uu
    Hitesh chauhan 🇮🇳 (@hi2uu) reported from Mumbai Suburban, Maharashtra

    @airtelindia is uncontrollable. 698 se seedha 819rs ... Can you please help me @reliancejio how to port and how much time it will take??

  • volneymyron
    Volney Myron (@volneymyron) reported from Mumbai Suburban, Maharashtra

    @JioCare your network in Mindspace Malad sucks! If you read my DM’s from 2020, few complaints are abt this only! The only reply you give is ‘since there are many users there could be slowness” which is baseless. Similarly your customer care lacks proper training and soft skills!

  • nevil_chheda
    Advocate Nevil Chheda (@nevil_chheda) reported from Mumbai Suburban, Maharashtra

    @JioCare Hi, Please note my Jio landline number +91-2235524078. Issue with landline 9820658645 is the number you should contact me on and not the above landline number

  • axay9838
    Akshay Chavan (@axay9838) reported from Mumbai Suburban, Maharashtra

    @JioCare Any response still there is no network in this area

  • DevKadu07
    देव प्रभाकर कडू (@DevKadu07) reported from Mumbai Suburban, Maharashtra

    @reliancejio wrost costumer service.

  • nevil_chheda
    Advocate Nevil Chheda (@nevil_chheda) reported from Mumbai Suburban, Maharashtra

    @JioCare Complaint was resolved by Vaibhav Kuthe. Very helpful. However the previous THD head rihaan/riyaan was rude and did not resolve issue

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • logon2anand
    Anand G (@logon2anand) reported

    @JioCare i recently bought #jiophone to my mom. The phone is full of issues & she is not receiving any calls whenever I or anyone try to call her. She is not receiving any call when the phone is inactive. Please assist what can be done? Phone is under warranty. Worst experience!

  • shivam_me01
    Shivam (@shivam_me01) reported

    @JioCare Dude @JioCare @reliancejio this was really unexpected from you guys it's been almost 1 week and this silly problem which has occurred due to price hike of your plans has'nt yet resolved utterly disappointed and most importantly it's affecting me to recharge ig it's time to port:(

  • jayasankar_002
    Jaya Sankar (@jayasankar_002) reported

    @JioCare I don't have another contact number i am having only one number that is jio u better call me on that there by u your self knows the problem i am facing

  • AnjalikaMj
    AnjalikaMJ (@AnjalikaMj) reported

    @JioCare stop lying and work on your brand before you lose all your customer base

  • PortiaBosco4
    Portia Bosco (@PortiaBosco4) reported

    @JioCare I’ve been getting the same templated response from my very first tweet. No calls scheduled no visits scheduled. Nobody called. Please give me my refund and cancel my plan.

  • aishwarya_yeole
    Aishwarya Yeole (@aishwarya_yeole) reported

    @JioCare @reliancejio I'm facing network issues since past couple of weeks. I'm unreachable for call most of the times and contacting your customer care seems to have a lots of issues. Please look into the matter and do the needful

  • Chandan92739821
    Chandan Halder (@Chandan92739821) reported

    @JioCare worst experience from Jio Service. I was outstation for 1 month. And Jio inactivated my JIO fibre connection without my consent. My JIO no is-8250834399. Shame on you Jio. My two voucher also lost.

  • BiswapriyaMond1
    Biswapriya Mondal (@BiswapriyaMond1) reported

    @JioCare Dear Jio Service Provider When I get my JioFiber Connection?

  • sumagt1
    Suma (@sumagt1) reported

    @JioCare I'm really fedup of seeing your copy/pasted repeated sorry messages. Need to see my refund pls. I already have provided cancelled cheque copy, bank details last week. Looking forward to an early closure of this refund issue.

  • AnjalikaMj
    AnjalikaMJ (@AnjalikaMj) reported

    @JioCare should be called jiouncare. Till now there is nothing done about their network issues. Finally shifting to @airtel today.