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Reliance Jio outages and service status in Mumbai, Maharashtra

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Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Mumbai, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received May 2, 9:13 PM GMT+5:30.
  • 55% Internet (55%)
  • 16% Wi-fi (16%)
  • 15% Phone (15%)
  • 9% Total Blackout (9%)
  • 4% E-mail (4%)

The latest reports from users having issues in Mumbai come from postal codes 400104 , 400017 , 400018 , 400013 , 400022 , 400014 , 400012 and 400031 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Airoli, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Mumbai Internet 10 hours ago
Mumbai Wi-fi 15 hours ago
Mumbai Internet 2 days ago
Mumbai Total Blackout 2 days ago
Mumbai Total Blackout 2 days ago
Mumbai Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • UD_SHAH79
    UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra

    @JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks

  • kaush31886
    Kaushal (@kaush31886) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio this is happening second time. Suddenly internet and router stop working. And the best part is JIO service person will attend my request on 15th march? Seriously ? Soo fast ? dominance is dangerous in market ..its true. @HathwayBrdband was better. 😔

  • PrashantMello
    Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra

    @JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....

  • praveenkushwaha
    Praveen Kushwaha (@praveenkushwaha) reported from Yashodham, Maharashtra

    @JioCare Pathetic service from Jio fibre. Everyday internet down fpr 5-6 hours in Kandivali West area.

  • ricaopowel214
    radhe radhe (@ricaopowel214) reported from Andheri, Maharashtra

    @JioCare why there is no network in Andheri East. Near mogra station. Since morning, there is issue in the network. Pathetic network.

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra

    @JioCare bas service My welcome offer not received I am not using 5g unlimited data With postpaid number My plan 399 9309855763

  • modynishant
    Nishant Mody (@modynishant) reported from Mumbai Suburban, Maharashtra

    Dear @reliancejio we just bought a new jio sim and it’s showing enter network unlock code. We only have 3 attempts left. Kindly guide.

  • LiveFromALounge
    Ajay Awtaney (@LiveFromALounge) reported from Mumbai Suburban, Maharashtra

    @JioCare when does the service on my postpaid phone resume? Its been 2 months approx and the bills are all@paid (you have a mandate for auto debit). Shall I port the number away?

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Jio Fiber internet Not working since 1st February 2023 time: 7pm, but no response received about restoring of the connection. #jiofiber #Jiodown

  • nikhilRC
    nikhilRC (@nikhilRC) reported from Yashodham, Maharashtra

    @JioCare @reliancejio I own a jio fiber conctn, last date to pay bill was 10 April, today mor I see the servics are suspendd. There can b sme issue, may b sme family emergncy tht someone was not able 2 pay the bill, wht is the logic in suspendng service in 2 days post due date

  • CelestinPillai
    Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra

    @JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.

  • KBrochwala
    Kaushal Broachwala (@KBrochwala) reported from Mumbai Suburban, Maharashtra

    @JioCare, @JioChat Jio down in goregaon east since yesterday night. Kindly resolve ASAP.

  • ManishaNanavaty
    manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra

    @JioCare And once again the wifi has been down since last evening 9pm and not working yet after 12 hrs. Pls escalate this complaint. I don't want ur standard reply.

  • Msumro_
    Mainudeen sumro (@Msumro_) reported from Mumbai, Maharashtra

    @JioCare I'm already in support area and using supported device with 2999 recharge

  • satishtiwari81
    satish tiwari (@satishtiwari81) reported from Mumbai Suburban, Maharashtra

    @reliancejio @RelianceEnt @reliancegroup kindly take notice that jio fibre team had assured us free connection to society.but after 2 month of service started.there is no response from team .feeling cheated from jio fibre .from Satish tiwari veermahal chs lalbaug 9820464853

  • TheVinodNair
    Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra

    @JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.

  • nidhayephand
    Nidhaye Phand (@nidhayephand) reported from Yashodham, Maharashtra

    @JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @JioFanClub @reliancejio I have raised an issue and complaint number was given , without anyone visiting the complaint is closed and I’ve got an sms saying problem resolved. How on earth is it possible to check hardware from the backend pathetic service I must say

  • sarfrazansarii
    SARFRAZ ANSARI (@sarfrazansarii) reported from Mumbai Suburban, Maharashtra

    Hii @JioCare My Phone Is 5G My Jio Sim Is 5g But it not showing 5g Please Help me

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Why should I again revert when I am telling you issue isn’t fixed and I have given you ticket number which captures every details then why you keep on asking me. Please advise what has been done to fix this issue till date?

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • ArvindParashar1
    Arvind Parashar (@ArvindParashar1) reported

    @reliancejio @JioCare why would you charge us premium when my other bedroom cant even get a signal on jio wifi. Such a loot. #Jio #Jiosucks #reliance

  • dahiyaritik965
    Ritik Dahiya (@dahiyaritik965) reported

    @JioCare Please help me urgently

  • ShreyansJ26
    Shreyans Jaiswal (@ShreyansJ26) reported

    @JioCare Jio’s modus operandi - call customer care, they take 30 mins to do whatever troubleshot & then try transfertech team who are mostly busy. If tech team is busy, the cust care can’t even raise SR. Even if you get SR raised after much of brain drain, it’s closed without resolution

  • srikanth_dugade
    Srikanth Patil (@srikanth_dugade) reported

    @rahilbundela @JioCare I don't understand why you folks are using jio though we have airtel fiber.i have been using it since one year.i didn't face any issues at once in a whole year.

  • _pamm0
    Pramod Kumar (@_pamm0) reported

    @JioCare @reliancejio By mistakely I recharged my father's phone with a wrong plan using 3rd party app. Its an upcoming plan, help me reverse it.

  • Naveen43431928
    Naveen arora (@Naveen43431928) reported

    @JioCare Worst sarvice hai

  • shravan87324563
    shravani reddy (@shravan87324563) reported

    @JioCare Hey, it’s been 17 hours since I raised request here and 48 hours since I actually raised a service request in myjio app. Still the resolution status shows “Assigning an engineer”. How long should one wait ???

  • SumanthProudInd
    Sumanth (@SumanthProudInd) reported

    @JioCare If you are still extending this conversation after all these support DRAMA means you people are doing just passing time and expecting me to pay bill payments month over month even without providing service. If you want to talk call us on our registered mobile no. in our account.

  • onezilla_in
    Gamestamil.com (@onezilla_in) reported

    @reliancejio My internet has been disconnected for the past 3 days, and no one has come to fix it. My work is getting affected and my internet charges are wasted. Solve please Location: Mariyamman Kovil Street, Arumuganeri, Thoothukudi District Tamil Nadu Mobile: +91 8778951194

  • RBZ_Talkiez
    RB Talkies (@RBZ_Talkiez) reported

    @JioCare What temporary issues , one day you block my connection for this? Timestamp for resolution was 5 ,it is still not updated in the app. All you are gonna do is extended it further and apologise for inconvenience!!