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Reliance Jio

Reliance Jio outages and service status in Mumbai, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 5 outage signals in the last 24 hours around Mumbai, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 8, 10:00 PM GMT+5:30.
  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 9% Total Blackout (9%)
  • 8% Phone (8%)
  • 3% E-mail (3%)
  • 1% TV (1%)

The latest reports from users having issues in Mumbai come from postal codes 400017 , 400104 , 400019 , 400014 , 400022 , 400025 , 400013 and 400016 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 8: Problems at Reliance Jio

Reliance Jio is having issues since 09:30 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, and Mumbai Suburban.

CityProblem TypeReport Time
Mumbai Internet 5 hours ago
Mumbai Internet 6 hours ago
Mumbai Internet 7 hours ago
Mumbai Total Blackout 10 hours ago
Mumbai Internet 18 hours ago
Mumbai Phone 1 day ago

Nearby cities with recent reports

Thāne

2 recent signals

4 days ago
Mumbai Suburban

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Intermittent connection loss!! I am done now take some effort to investigate open the ticket listen to what your representative has advised & then let me know on what grounds you have closed the ticket without providing resolution and none of you jerks making an effort to call me

  • CoronaRadiata2
    Corona Radiata (@CoronaRadiata2) reported from Mumbai, Maharashtra

    I don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.

  • miteshsaraf78
    Mitesh Saraf (@miteshsaraf78) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare Hey when is #Mumbai getting #5G really sick of this useless currant network 😡

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,

  • CAMANDO007
    Shashikant Pandey #CRPF (@CAMANDO007) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Do we have any network issue at Vakola Datta Mandir Dmello Comp. Last few days network and calling capacity of Jio getting worst. Could you pleas make some alternate arrangements or let know to port out if you not able to provide solutions.

  • ricaopowel214
    radhe radhe (@ricaopowel214) reported from Andheri, Maharashtra

    @JioCare why there is no network in Andheri East. Near mogra station. Since morning, there is issue in the network. Pathetic network.

  • sheldondsouza38
    Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra

    @airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.

  • UD_SHAH79
    UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra

    @JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks

  • shah7543
    shah (@shah7543) reported from Mumbai Suburban, Maharashtra

    @reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port

  • Iamnareshp25
    Naresh Pawar (@Iamnareshp25) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare Pathetic experience facing from last more than 15 days about network issue. Also make complaint no response. Same calling today costomer supporter hold me for senior assistant then disconnected even not connecting me proper. #Shame

  • SuhitJain3
    Suhit Jain (@SuhitJain3) reported from Mumbai Suburban, Maharashtra

    Worst network jio is having now a days totally 0 % network they providing 4-5 times i had called to customer care but they didn't solve my problem lazy *** @JioCare @reliancejio

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare The day from i port the call.. there is really have some issue. why we are telling you because we are suffering inspite of high charge amount you are not providing single rupee network.. just fed up your service which is not available check my history how many times it's get miss

  • anil_anilmenon
    Anil Menon (@anil_anilmenon) reported from Yashodham, Maharashtra

    @JioCare @reliancejio @AndheriLOCA I have 2 personal and 1 Corporate JioFiber internet connection. The internet connection is down on a regular basis. Yesterday the internet service was not available from 12pm to 7pm. Today again there is no internet connection since 12pm

  • Deepako53618528
    Deepak ojha (@Deepako53618528) reported from Yashodham, Maharashtra

    @JioFiberVoice @reliancejio @JioCare The service is good but facing issues with the internet it gets down for 4- 5 hrs from last 15 to 20 days no support has been provided The app also doesn't resolve the issue. Worst customer support and issue resolve

  • shriniwas07
    श्रीनिवास शर्मा (@shriniwas07) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare @ImAtulKansal We are following since 6 months for the installation of cable for Jio Fiber. No service is being received from you.

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mahape, Maharashtra

    Intermittently internet isn’t working @JioCare @JioFiberVoice You guys did some maintenance and screwed internet stability in my area!

  • KejriwalManav
    Manav Kejriwal (@KejriwalManav) reported from Mumbai, Maharashtra

    @JioCare Saket CHS, Santacruz West. JioFibre not working since 3 days. Everyday the technician is promising to resolve the next day, but no resolution. Unexpected from Jio. Please assist immediately. Mumbai 400054.

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare Inspite if registering a new complaint this afternoon at 12:30 I was been told that an engineer would visit by 3pm and it’s already 5pm but nobody here and also no communication, is this truly a 5G experience which you’ll claim??? Poor customer service

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra

    @JioCare bas service My welcome offer not received I am not using 5g unlimited data With postpaid number My plan 399 9309855763

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • KINGBAPUAAP
    KING BAPU 🅰️🅰️🅿️ (@KINGBAPUAAP) reported

    @reliancejio @JioCare Suffering From Worst Network Issue Since Last Week. There's No Meaning Of Having 5G Unlimited Recharge 😕

  • patelchaitanya
    Chaitanya Patel 🇮🇳🇹🇭☕️ (@patelchaitanya) reported

    @JioCare @reliancejio give me money back and I don’t want your pathetic services .. and take your garbage back ..

  • Yourvishal7
    𝗩𝗶𝘀𝗵𝗮𝗹 𝗚𝗮𝗺𝗯𝗵𝗶𝗿 (@Yourvishal7) reported

    @reliancejio @JioCare Third class service of Jio store pin 825320, Due to E sim delete I am trying to change in physical sim but no proper person available in that place, my suggestion pls closer ur all store, Ghatia Service @reliancejio

  • mayank_mundada
    Dr. Mayank Mundada (@mayank_mundada) reported

    @JioCare I had sent u ORN. Please check and help me

  • saattiisshh
    ICE🚩 (@saattiisshh) reported

    @JioCare can u see my acct details. acct opening is done april 8th.. paid 2222 , on july 7th 90D plan expired not 97D, when will i get fourth free month. kindly review my acct and advise accordingly, dont consider it random query i ama active customer, who is treating 2222 (3M+1M) as scam

  • manojksrpatna13
    Manoj Kumar Singh (@manojksrpatna13) reported

    @JioCare @reliancejio @JioCare my issue not resolved fully, am able to talk to cust care now but some problem in hdmi cable, ask someone to visit and resolve issue, hope you cooperate soon.

  • ivaibhavverma
    Vaibhav (@ivaibhavverma) reported

    @JioCare facing trouble in phone calls. VOLTE is not popping up on device it displays only 5g. Too much incoming outgoing trouble is there in my area and multiple users are facing this issue

  • Man8ur
    Mansur Alam Ansari (@Man8ur) reported

    @JioCare @JioCare If this isn't fixed immediately, my entire family will port every Jio number to another operator. Customers pay premium prices but receive excuses instead of service. Enough is enough. #Jio #JioDown 4/4

  • Mahesh_G18
    Nation1st (@Mahesh_G18) reported

    What a complete disaster from Reliance Jio. Got a message, but nothing has progressed. After wasting 30 minutes with customer care, we’re told there’s an “outstanding” of Rs 939.18, which is invisible in your own system. We are on an annual plan. How does an outstanding even exist? Or is your billing system just broken? Zero transparency. Zero accountability. Pathetic support. We’ve been suffering for the last 4 days because of your incompetence, and nobody can give a straight answer. Fix your mess. This is beyond disappointing, it’s outright frustrating and unacceptable.@JioCare @reliancejio

  • guruedison
    Edison Xavier (@guruedison) reported

    @JioCare @JioCare The scheduled engineer visit (7 PM–8 PM) has been missed. The assigned engineer's phone was switched off and no one visited. My internet has been down for 6 days. Please arrange another engineer immediately.