Reliance Jio outages and service status in Mumbai, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 5 outage signals in the last 24 hours around Mumbai, including 5 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Aug 20, 4:13 AM GMT+5:30.
- Internet (67%)
- Wi-fi (10%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (6%)
The latest reports from users having issues in Mumbai come from postal codes 400017 , 400104 , 400022 , 400014 , 400013 , 400037 , 400030 and 400016 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 20: Problems at Reliance Jio
Reliance Jio is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 9 hours ago |
|
Mumbai
|
Internet | 16 hours ago |
|
Mumbai
|
Phone | 17 hours ago |
|
Mumbai
|
20 hours ago | |
|
Mumbai
|
Internet | 23 hours ago |
|
Mumbai
|
Internet | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
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श्रीनिवास शर्मा (@shriniwas07) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare @ImAtulKansal We are following since 6 months for the installation of cable for Jio Fiber. No service is being received from you.
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CJ (@JagtianiShekhar) reported from Yashodham, Maharashtra@reliancejio @JioCare WIFi issue since yesterday and completely down since yesterday night. Please resolve immediately, thanks.
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Volney Myron (@volneymyron) reported from Yashodham, MaharashtraThe worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!
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Animesh Sunita Dada (@AnimeshK11) reported from Ghātkopar, Maharashtra@JioCare Mumbai 400086 Ghatkopar Nityanand Nagar Full areas Bad Jio network 😡😡😡 fully harassment.... Shame on you jio @reliancejio
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare now it's finish.. let's disconnect!! Network is the soul of Mobile device now a days i am carrying body without soul... poor network, poor service 😔 unsatisfied!!
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Vikas Shaw (@VikasShaw16) reported from Mumbai Suburban, MaharashtraMay I know any genuine contact person number I want to install mobile network tower in Mumbai on my rooftop @reliancejio @airtelindia @VodafoneGroup
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Nishant Mody (@modynishant) reported from Mumbai Suburban, MaharashtraDear @reliancejio we just bought a new jio sim and it’s showing enter network unlock code. We only have 3 attempts left. Kindly guide.
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satish tiwari (@satishtiwari81) reported from Mumbai Suburban, Maharashtra@reliancejio @RelianceEnt @reliancegroup kindly take notice that jio fibre team had assured us free connection to society.but after 2 month of service started.there is no response from team .feeling cheated from jio fibre .from Satish tiwari veermahal chs lalbaug 9820464853
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somnath (@GhoshSomu) reported from Mumbai, Maharashtra@JioCare @Nitaambani56 See this people are just robots, atleast give me a customer care number.
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Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra@reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response
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Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra@JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port
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Surendra Sadwelkar (@surensadwelkar) reported from Mumbai Suburban, Maharashtra@JioCare i have complained 2 times so far that I cannot make or receive calls sometimes, i am not able to call any emergency numbers like 100. So far my issue remains unresolved. If Jio is not able to resolve my issue i will have to port out.
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Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users are able to enjoy Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare Keep on working you have time till 31st Dec 2023 to call a customer who wanted to port in JIO and this is what @reliancejio calls 5G service
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Vin (@psychedelic604) reported from Mumbai Suburban, Maharashtra@JioCare need help with jio fiber connection. SSID is not showing up and calling your customer care is no help either. Kindly help
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Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio 5 days since registering entity on trueconnect and making a payment. Received invoice and email saying registered but we cannot move forward. Multiple complaint raised on email. Extremely frustrated! Urgent support needed
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare one thing is for sure will never port to @reliancejio as their executive couldn't call in more than 5 days. It's their 5g service
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Shashikant Pandey #CRPF (@CAMANDO007) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Do we have any network issue at Vakola Datta Mandir Dmello Comp. Last few days network and calling capacity of Jio getting worst. Could you pleas make some alternate arrangements or let know to port out if you not able to provide solutions.
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PRANOY CHAUAAN (@PRANOY_CHAUAAN) reported from Mumbai Suburban, Maharashtra@SardarSomdeep @JioCare @Airtel_Presence God Knows now what and when would jio commercially start 5G for everyone - my phone model on the other hand supports more bands then required like Millimetre Wave , which would never connect coz they use MM WAVE to interlink towers
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Akash Rajpal (@akrajpal) reported@JioCare the jioTV app on smart tv is asking for an OTP for login now everytime TV starts. Also your news content has audio sync issues. This is going on since your new UI. All apps and OS are latest FYI
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🐾 (@Samhara_0) reported@wanijanav @jitendraverma__ @JioCare Service centre is right here it's baseband/RF section problem on the motherboard.
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@Umesh Sharma (@youmeloveall) reported@reliancejio Since 2.15 pm yesterday , Internet down ! 100s of requests not taken seriously. Engineer visit was scheduled at 8.30 pm didn’t turn up till 10 pm . Now, informed visit put on hold -why? Please close my account and refund year long advance . Usha Sharma Meerut
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Sanjay Kumar Ray (@763_ray) reported@JioCare FYI....I had already submitted these documents, when I started your jio fiber service. After this much escalation, nobody contacted me. Till today, your jio fiber service is down. Hence, I have installed Airtel Xtreme Fiber in my house. Thanks
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Rohit Yadav (@rohitlawan) reported@reliancejio @JioCare @TRAI This is extremely disappointing. My JioAirFiber has been completely down with a red light since 18 Aug. SR: SR00003EEA7R Raised: 18 Aug, 4:34 PM JioAirFiber: 1285317664 Your app says “Home visit scheduled”, but there has been NO engineer call and NO visit so far. How long does it take to fix a completely dead connection? Please escalate this urgently and send an engineer today.
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nick (@Nick_N_Shah) reported@JioCare Vidhi, 1st of all pls stick to the meaning of your nickname. So pls stop using few days, never ending. As I have said till Friday afternoon show me miracle no more extra days. I don't want take my hands out of the gloves pls respect it. A humble request, don't push
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мαѕσσм яαzα ✪ (@MasoomRaza7499) reported@reliancejio My area only has 4G, and even that doesn’t work properly. I spoke to Customer Care almost a year ago and was told 5G would arrive in a few months, but still nothing. When can we expect 5G here? Please update.
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🇮🇳Vijay Dobhalविजय डोभाल🐦 (@mvjdobhal) reported@JioCare It has been almost 5 months are you out of your mind your team still just escalating the issue however already one person from your team connected with me and asked the detail of sales person engineer and I shared the same but he has done nothing since that day no one replied me
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Zevvv (@Ruosonid) reported@JioCare hi I mailed to you and I had call with customer support but no response they are saying for branch visit but jio payment banks doesn't have offline branch in my city, please solve 🙏
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Eternal Seeker (@Eternalseeker57) reported@JioCare Thank you for your response..every two months if there is an outage and it takes 4 days to fix it Don't know how people go about their lives