Reliance Jio outages and service status in Mumbai, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 4 outage signals in the last 24 hours around Mumbai, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 25, 10:01 PM GMT+5:30.
- Internet (58%)
- Wi-fi (16%)
- Phone (15%)
- Total Blackout (6%)
- E-mail (4%)
The latest reports from users having issues in Mumbai come from postal codes 400104 , 400017 , 400022 , 400018 , 400016 , 400031 , 400013 and 400014 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 26: Problems at Reliance Jio
Reliance Jio is having issues since 06:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Airoli, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 10 hours ago |
|
Mumbai
|
Internet | 11 hours ago |
|
Mumbai
|
Wi-fi | 22 hours ago |
|
Mumbai
|
Internet | 22 hours ago |
|
Mumbai
|
Internet | 1 day ago |
|
Mumbai
|
Internet | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
-
ajay (@shuks1986) reported from Yashodham, Maharashtra@JioCare @TRAI having problems in voice call Too much disturbance with jio network i just got back to jio from Airtel but same problem with the same number
-
PRANOY CHAUAAN (@PRANOY_CHAUAAN) reported from Mumbai Suburban, Maharashtra@SardarSomdeep @JioCare @Airtel_Presence God Knows now what and when would jio commercially start 5G for everyone - my phone model on the other hand supports more bands then required like Millimetre Wave , which would never connect coz they use MM WAVE to interlink towers
-
Mehak Kala (@mehak_kala) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio @JioFiberChennai When v need the connection then why it takes only half a day. Horrible sales team especially Hemant Singh frm Thane branch +919321003391 Need dis sorted asap
-
Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra@JioCare bas service My welcome offer not received I am not using 5g unlimited data With postpaid number My plan 399 9309855763
-
Ajay Awtaney (@LiveFromALounge) reported from Mumbai Suburban, Maharashtra@JioCare when does the service on my postpaid phone resume? Its been 2 months approx and the bills are all@paid (you have a mandate for auto debit). Shall I port the number away?
-
Vaibhav Gupta (He/Him/His) (@vaibhav30gup) reported from Yashodham, Maharashtra@LnTFinance even after having #DnD activated, still receiving numerous calls for loan offers. Can u please give me an explanation? I raised my concern multiple times with @JioCare and the complaint falls on Deaf years. @TRAI can u take some action. This is a serious violation.
-
Mitesh Saraf (@miteshsaraf78) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare Hey when is #Mumbai getting #5G really sick of this useless currant network 😡
-
AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,
-
Vin (@psychedelic604) reported from Yashodham, Maharashtra@JioCare why had the jio network suddenly become so back. Browsing on the phone has become a task.
-
Mihir Pandya (@mihir_kp) reported from Yashodham, Maharashtra@JioFiberVoice @JioCare cant access Jio fiber internet and could not run diagnostics check, please help
-
Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra@JioCare I want to port my no to onther service provider. Your complaints number 198 not working. Your customer support worst on Twitter too.
-
Nidhaye Phand (@nidhayephand) reported from Yashodham, Maharashtra@JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!
-
Anil J. Chanchani (@chanchani_) reported from Mumbai Suburban, Maharashtra@JioCare Why Company is holding a Customer's Rs 10000/ deposit lying without any interest
-
Anurag Tiwari (@anurag11820) reported from Thāne, Maharashtra@reliancejio Jiotrue5G is not working on 5G phone Realme 10pro+ 5G But Airtel 5G @airtelindia is working
-
Vishal H Rochlani (@vrochlani) reported from Yashodham, Maharashtra@JioCare Its surprising to note that we can't have access to older invoice.Which company is doing that only yours? Was not able to access the Invoice of Sept'22. Kindly be customer friendly in your support. Does your acc also deletes it after 180 days, then y not access to clients.
-
ROHAN GOHIL (@ROHANGOHIL) reported from Yashodham, Maharashtra@JioCare All the iphone user are facing the same issue please solve it as soon as possible or u guys will lose all the customers
-
Dr. Ashish S. Hattangdi (Ph.D) (@ashishhattangdi) reported from Yashodham, Maharashtra@JioCare i wanted to Port our family numbers from prepaid to postpaid family plan. No response from website etc. Pls help
-
nj (@navinjk11) reported from Mumbai, Maharashtra@JioCare @reliancejio No response yet to my requests 3rd in the day why so slow ?
-
Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare No one has called me no technician has visited and issue is resolved wow you guys are amazing all companies should learn this skill from you without calling/visiting customer and addressing their concerns to resolve issues!
-
Deepak ojha (@Deepako53618528) reported from Yashodham, Maharashtra@JioFiberVoice @reliancejio @JioCare The service is good but facing issues with the internet it gets down for 4- 5 hrs from last 15 to 20 days no support has been provided The app also doesn't resolve the issue. Worst customer support and issue resolve
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
OP AULAKH (@singh_op_aulakh) reported@JioCare Everyday 3-4 hours no network no internet and jio not bothering
-
Abhishek Gupta (@Abhishek8850) reported@JioCare what a worst service at jio. My router and STB has a distance of 500mtr. They refuse to install the lan wire and said u hv to do it own somehow o got it done now Internet connectivity issue they say it’s not in their work case since it’s distance!
-
Biswajit Behera (@Biswaji22382846) reported@JioCare After multiple still jio didn't register a complaint why?? @TRAI
-
Gaurav Gupta (@GauravGupta3786) reported@Sagarnayak1593 Saw your quote tweets this sounds beyond frustrating man when i was on international roaming i never faced such issue with jio plus jio provide free incoming message service on international roaming maybe try switching to @JioCare
-
lokanath choudhury (@LokanathC) reported@Airtel_Presence Your team is still saying they are reviewing without any SLA . It was commited it will be resolved by 25th April 2026 7.21 pm . However, the issue still remains same Do one thing - disconnect my Airtel Black Service if you guys are not able to resolve it .@JioCare Please cl me
-
MASOOM RAJA (@mas00m_raja) reported@JioCare @reliancejio Porting stuck since April 15. Total service blackout for 10 days! 🚨 Multiple follow-ups failed. This is a violation of @TRAI norms. Fix it immediately or I am filing a formal complaint with the Consumer Forum. Order ID: NO00015D9BNF #Jio #TRAI #Urgent
-
Vishal Parmar (@kumar189605) reported@JioCare The provided link is currently inaccessible. This reflects the service quality extended to your customers. My JioFiber ID 2642352787 and registered under mobile no 8980799343, is not delivering the expected performance. The internet speed has been consistently problematic.
-
Karthik S (@itsKaaru) reportedis this how you wnat your customer to feel ? from march 10th im waiting for internet connection and yiu cant even call me or install the airfiber... worst jio service, waste of time and money @reliancejio @JioCare
-
Hitesh Suhalka (@hitesh_suhalka2) reported@JioCare the signal bar gets down to 2 to 3 bars after 1 a.m in udaipur,, rajasthan. Resolve the issue with immediate effect.
-
piyush bansal (@piyushbuddy) reported@JioCare @jio_fiber how do you disconnect the postpaid Fiber connection without any intimation. If i pay through your Myjio app selecting a monthly plan it says valid for two days. Customer care is also not able to explain