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Reliance Jio

Reliance Jio outages and service status in Mumbai, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 4 outage signals in the last 24 hours around Mumbai, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 3, 11:15 PM GMT+5:30.
  • 65% Internet (65%)
  • 16% Wi-fi (16%)
  • 8% Total Blackout (8%)
  • 8% Phone (8%)
  • 3% E-mail (3%)
  • 1% TV (1%)

The latest reports from users having issues in Mumbai come from postal codes 400017 , 400104 , 400019 , 400022 , 400014 , 400013 , 400025 and 400016 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 3: Problems at Reliance Jio

Reliance Jio is having issues since 07:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Mumbai Internet 2 hours ago
Mumbai Suburban Internet 7 hours ago
Thāne Total Blackout 11 hours ago
Mumbai Internet 12 hours ago
Mumbai E-mail 2 days ago
Mumbai Internet 2 days ago

Nearby cities with recent reports

Mumbai Suburban

1 recent signals

7 hours ago
Thāne

1 recent signals

11 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra

    @reliancejio jio fiber isn’t working properly in Kopar Khairne. Please fix asap

  • ChemburChapters
    Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra

    @JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio

  • Msumro_
    Mainudeen sumro (@Msumro_) reported from Mumbai, Maharashtra

    @JioCare I'm already in support area and using supported device with 2999 recharge

  • ricaopowel214
    radhe radhe (@ricaopowel214) reported from Andheri, Maharashtra

    @JioCare why there is no network in Andheri East. Near mogra station. Since morning, there is issue in the network. Pathetic network.

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,

  • vinodpbakliwal
    vinod bakliwal (@vinodpbakliwal) reported from Yashodham, Maharashtra

    @JioCare hi i am jiofiber user i want to pause my connection as i will not be in the town for more than 2 months. Please help me

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra

    @JioCare Not able to connect with anyone for activation of my Jio fiber set top box and buying a wifi extender,, kindly help,sick of the service

  • satishtiwari81
    satish tiwari (@satishtiwari81) reported from Mumbai Suburban, Maharashtra

    @reliancejio @RelianceEnt @reliancegroup kindly take notice that jio fibre team had assured us free connection to society.but after 2 month of service started.there is no response from team .feeling cheated from jio fibre .from Satish tiwari veermahal chs lalbaug 9820464853

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Jio Fiber internet Not working since 1st February 2023 time: 7pm, but no response received about restoring of the connection. #jiofiber #Jiodown

  • krish30777
    K.G.Nair (@krish30777) reported from Mumbai Suburban, Maharashtra

    @JioCare Since We are paying for 28 days why Team Jio's auto generated voice message hearing again and again... Such nasty experience with Jio. I know my recharge day... Pls stop this non sense or else I'll port to some other service. My Jio no. 8369338628

  • LiveFromALounge
    Ajay Awtaney (@LiveFromALounge) reported from Mumbai Suburban, Maharashtra

    @JioCare when does the service on my postpaid phone resume? Its been 2 months approx and the bills are all@paid (you have a mandate for auto debit). Shall I port the number away?

  • WhistleBlower_H
    Whistleblower-सिटी बजाओ📢 (@WhistleBlower_H) reported from Yashodham, Maharashtra

    Jio 5g Service Net...Hahahaha. It seems to run at a speed of 2G. 5G Internet service is still not available in cities like Mumbai Metropolitan. Ambani company is fooling all Indians. @reliancejio @JioCare @TRAI

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra

    @JioCare bas service My welcome offer not received I am not using 5g unlimited data With postpaid number My plan 399 9309855763

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @reliancejio @JioCare it's frustrating time, taking twice the recharge but not given one single improvement in the jio... Everyday we are facing issue! I am not expecting such delay in service from Jio.. the more we raise whistle blow the more you are ignoring us big shame...

  • Alwaysanil_
    Anil (@Alwaysanil_) reported from Mumbai Suburban, Maharashtra

    my jio fiber is not working i also complained and booked for engineer service but still no response received. @JioCare @JioFibre @reliancejio

  • anurag11820
    Anurag Tiwari (@anurag11820) reported from Thāne, Maharashtra

    @reliancejio Jiotrue5G is not working on 5G phone Realme 10pro+ 5G But Airtel 5G @airtelindia is working

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare the port was the biggest mistake i have ever had... Despite being the highest charging amount of recharge i am not getting single one rupees service.... Delay in message.. and many of belonging voice i have been missed to due to your pathetic service

  • UD_SHAH79
    UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra

    @JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks

  • BiswasNirmalya
    Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra

    @JioCare is there some issue with vowifi in jiofiber? Please clarify! Or is it related to jio sim?

  • sarfrazansarii
    SARFRAZ ANSARI (@sarfrazansarii) reported from Mumbai Suburban, Maharashtra

    Hii @JioCare My Phone Is 5G My Jio Sim Is 5g But it not showing 5g Please Help me

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • mahimna2976
    Mahimna Mevcha (@mahimna2976) reported

    @JioCare I also booked another Fiber Connection for my second home a month ago, and for somehow reason it is cancelled by your side, and despite 7-21 days I didn't received refund for that Connection yet and while calling in customer care it is auto generated call

  • arun_vudayagiri
    ArunKumar Vudayagiri (@arun_vudayagiri) reported

    @JioCare Without even checking my details, you guys are giving a standard response. Your customer care blocked all ways to reach them. How can you guys stop issuing the refund and block the customer? Clear case of cheating

  • MOHAMMAD260191
    MOHAMMAD FAIZAN (@MOHAMMAD260191) reported

    @reliancejio I want my all service request tobe reopened For your reference, the relevant Service Request numbers are: - SR00002J8RJG - SR00002KLZTS - SR00002ZHQRB - SR000037QYWB - SR000038UD9J - SR000039AZA9

  • zeroajay
    My Teachers- My Heros (@zeroajay) reported

    @kotakneo @reliancejio I have raised a service request id SR00003A4FMP, got message that engineer is on the way. We were waiting at home. Then we got message that engineer couldn’t locate premises. Totally false, I am waiting for engineer, he didn’t call. Sorry bad service as well as false reason.

  • PulkitS79224840
    Pulkit Srivastava (@PulkitS79224840) reported

    @JioCare @JioCare Complaint ID: SR000039LFZV. All requested details were already shared via email. Please review the case history instead of asking for the same information again. Kindly resolve the issue and respond to my goodwill compensation request.@reliancejio

  • shaileshlike
    Shailesh Singh (@shaileshlike) reported

    @JioCare Your support is really pathetic, the @jio_fiber service has been down for over 6 hours and noone shows up even after raising the complaint. When the competitors act on it within an hour, your technicians are approachable the next day only.

  • KSanuBhagat
    Sanu (@KSanuBhagat) reported

    @JioCare Not required anymore. It’s been already more than 3 weeks and the Lead hasn’t been generated till now ? Absolutely pathetic ! Cancel my order and start the refund process. I’m going with Airtel.

  • Nitin__Shukla
    Nitin Kumar Shukla (@Nitin__Shukla) reported

    @JioCare @reliancejio since 4 days, there is no fibre is not working. Options for raising compliants via app, call are not available. Raise compliant option has been removed from app, after ivr message, voice call ia getting disconnected. There is no medium left to raise issue

  • SinhaHarsh05
    Mahakal bhakat (@SinhaHarsh05) reported

    @Airtel_Presence Would you really care to reply If you don't reply I assume you don't want me to continue your service .every month you added 100rs and what about your service which is unserviceable for few days or hours. @reliancejio help me to get a new connection.

  • rjrazen
    Rajendra Jangid (@rjrazen) reported

    @JioCare My office is located in my village and all people are facing the same problem. Also they all will raise the same complaint then reliance will take action otherwise not My village is big and around 2 km of village people are using good service like 5G. After big recharge why?