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Reliance Jio outages and service status in Mumbai, Maharashtra

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Full Outage Map
  • Reliance Jio generated 10 outage signals in the last 24 hours around Mumbai, including 10 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • The most recent signal from this area was received Aug 7, 2:45 PM GMT+5:30.
  • 60% Internet (60%)
  • 13% Phone (13%)
  • 11% Total Blackout (11%)
  • 11% Wi-fi (11%)
  • 4% E-mail (4%)
  • 1% TV (1%)

The latest reports from users having issues in Mumbai come from postal codes 400104 , 400017 , 400022 , 400013 , 400016 , 400025 , 400019 and 400037 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Mumbai Phone 12 hours ago
Mumbai Internet 15 hours ago
Mumbai Internet 15 hours ago
Mumbai Internet 17 hours ago
Mumbai Total Blackout 17 hours ago
Mumbai E-mail 17 hours ago

Community Discussion

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Reliance Jio Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare Even Jio fiber speed is bad after upgrading to Rs 999 plan

  • Sarvjeet8082
    SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra

    @JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare the port was the biggest mistake i have ever had... Despite being the highest charging amount of recharge i am not getting single one rupees service.... Delay in message.. and many of belonging voice i have been missed to due to your pathetic service

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra

    @JioCare In my jio fiber plan,of Rs 999,I am getting a speed of 31 and 25 ,when it is supposed to be 150 or whereabouts, what is the reason for slow speed ? Please check

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra

    @JioCare jio 5g welcome offer not applied Service not good Because prepaid number 5g available But postpaid is 5g not available 😡😡😡😡😡😡😡😡

  • psychedelic604
    Vin (@psychedelic604) reported from Mumbai Suburban, Maharashtra

    @JioCare need help with jio fiber connection. SSID is not showing up and calling your customer care is no help either. Kindly help

  • sandandstories
    its me PANKAJ (@sandandstories) reported from Yashodham, Maharashtra

    I always wonder why people don’t make @reliancejio there first number. It got the answer. It’s a task to get through a real person on the customer care, first they will give you gyaan on what all are included in your plan and then no option to talk to a real person @JioCare

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare Not able to watch IPL and Sony channels since 5 days,no service from Jiofiber, shocking state of affairs

  • WhistleBlower_H
    Whistleblower-सिटी बजाओ📢 (@WhistleBlower_H) reported from Yashodham, Maharashtra

    Jio 5g Service Net...Hahahaha. It seems to run at a speed of 2G. 5G Internet service is still not available in cities like Mumbai Metropolitan. Ambani company is fooling all Indians. @reliancejio @JioCare @TRAI

  • UD_SHAH79
    UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra

    @JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks

  • shreyplaysYT
    LFO Shrey Plays (@shreyplaysYT) reported from Mumbai Suburban, Maharashtra

    What is it with @reliancejio @PlayApex ping problems. Every alternate game the ping is at above 200ms. So annoying nd irritating.

  • JagtianiShekhar
    CJ (@JagtianiShekhar) reported from Yashodham, Maharashtra

    @reliancejio @JioCare WIFi issue since yesterday and completely down since yesterday night. Please resolve immediately, thanks.

  • ArnabKantiGhosh
    Arnab Kanti Ghosh (@ArnabKantiGhosh) reported from Yashodham, Maharashtra

    I have a #jiofiber broadband. But I think the router is bad. Beacause the 5Ghz band is good the whole flat but the 2.4Ghz band is only available when I stand infront of the router. Also no response from the local team. This much bad service is not expected from @reliancejio.

  • RaashulTandon
    RAASHUL TANDON (@RaashulTandon) reported from Mumbai Suburban, Maharashtra

    @airtelindia inspite of activating DND I'm getting zillion calls a day! Network issues haven't been resolved for the past 1 year. Is this a sublime message to port to @reliancejio ?!

  • ChemburChapters
    Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra

    @JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio

  • mehak_kala
    Mehak Kala (@mehak_kala) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio @JioFiberChennai When v need the connection then why it takes only half a day. Horrible sales team especially Hemant Singh frm Thane branch +919321003391 Need dis sorted asap

  • impankajengg
    I am Pankaj (@impankajengg) reported from Mumbai Suburban, Maharashtra

    @JioCare I am unable to see Twitter feeds, unable to make whatsapp voice and video calls with jio data from my new phone (1+10T). What's the solution?

  • GhoshSomu
    somnath (@GhoshSomu) reported from Mumbai, Maharashtra

    @JioCare @Nitaambani56 See this people are just robots, atleast give me a customer care number.

  • vrochlani
    Vishal H Rochlani (@vrochlani) reported from Yashodham, Maharashtra

    @JioCare Its surprising to note that we can't have access to older invoice.Which company is doing that only yours? Was not able to access the Invoice of Sept'22. Kindly be customer friendly in your support. Does your acc also deletes it after 180 days, then y not access to clients.

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Jio Fiber internet Not working since 1st February 2023 time: 7pm, but no response received about restoring of the connection. #jiofiber #Jiodown

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Aniruddha_010
    Aniruddha Roy (@Aniruddha_010) reported

    @reliancejio JioFiber customer service is absolutely terrible. My connection keeps having issues, and engineers either don’t show up or don’t answer calls. Yesterday, the engineer ignored 15–20 calls. Customer care promised a priority fix, but instead booked me for August 10.

  • GauravM24594455
    Gaurav Mittal (@GauravM24594455) reported

    @reliancejio @JioCare @TRAI pathetic network despite many complaints. All complaint ends in "problem resolved" without any solution. Poor network, worst internet speed

  • asthana_an1l
    Anil kumar Asthana (@asthana_an1l) reported

    @JioCare @AnantAmbani , @JioCare, I received a message today (7:13 PM) stating my complaint (SR00003DFMST) is resolved via remote fix. Rebooted the router—issue persists. The appeal number (1800 889 3999) closes at 6:30 PM and is Mon-Fri only. This is a systemic failure for weekend users

  • ishanxyz69
    Ishan Shrivastava (@ishanxyz69) reported

    @JioCare what to do now? your method is not working. how to cancel my connection?

  • hari_prakash02
    Hari Prakash (@hari_prakash02) reported

    **** off @JioCare. **** off with your fake apologies, fake commitments and useless copy-paste replies. You and your services are absolutely shameless. There isn’t a single genuine thing about your customer support. If you have even 1% self-respect left, solve my issue TODAY asap.

  • kaunteydeshpan1
    Kauntey Deshpande (@kaunteydeshpan1) reported

    @JioCare it has resolution date as 5th Aug 2026 wheras that date has already passed.

  • JhaveriCherag
    Cherrag Jhaveri (@JhaveriCherag) reported

    @JioCare This is a big joke now. My connection is out of order since July 27. Today, even my cancellation request was deleted at your end (without my consent). I had to call and re issue a cancel request which will take another 10 days. Feeling helpless and cheated @reliancejio @JioCare

  • Shridharshrii
    Shridhar Shri (@Shridharshrii) reported

    @JioCare worst international roaming network ever experienced in Singapore. Airtel is best

  • SaanyaC
    Saanya (@SaanyaC) reported

    @JioCare @JioCare kindly cancel my JIO AIR FIBER and RETURN MY MONEY. you have LET ME DOWN. Multiple times now. So please stop giving my any more solutions and just cancel it.

  • Danishsiddiqui9
    Danish siddiqui (@Danishsiddiqui9) reported

    Issue not yet resolved. Pathetic service @JioCare @reliancejio @reliancegroup #poorservice