Reliance Jio outages and service status in Mumbai, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 11 outage signals in the last 24 hours around Mumbai, including 11 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 9, 10:54 PM GMT+5:30.
- Internet (56%)
- Wi-fi (22%)
- Phone (12%)
- Total Blackout (5%)
- E-mail (3%)
- TV (1%)
The latest reports from users having issues in Mumbai come from postal codes 400017 , 400104 , 400022 , 400013 , 400014 , 400016 , 400019 and 400018 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at Reliance Jio
Reliance Jio is having issues since 05:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Phone | 31 minutes ago |
|
Mumbai
|
Internet | 7 hours ago |
|
Mumbai
|
Phone | 10 hours ago |
|
Mumbai
|
Internet | 13 hours ago |
|
Mumbai
|
Phone | 22 hours ago |
|
Mumbai
|
Internet | 22 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
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Mehak Kala (@mehak_kala) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio @JioFiberChennai When v need the connection then why it takes only half a day. Horrible sales team especially Hemant Singh frm Thane branch +919321003391 Need dis sorted asap
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port
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Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra@JioCare RT news channel is not working on jio fiber.Please help
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Kaushal Broachwala (@KBrochwala) reported from Mumbai Suburban, Maharashtra@JioCare, @JioChat Jio down in goregaon east since yesterday night. Kindly resolve ASAP.
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Pratik HS Shah (@hspratik) reported from Yashodham, Maharashtra@JioCare @JioFiberVoice @reliancejio horrible experience ever while installation of jio fiber, they were sugar coated sweet talkers while taking selling plans & equally unpleasant experience while installation. Please update about cancellation & refund process of order
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ROHAN GOHIL (@ROHANGOHIL) reported from Yashodham, Maharashtra@JioCare All the iphone user are facing the same issue please solve it as soon as possible or u guys will lose all the customers
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Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra@JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio
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Naresh Pawar (@Iamnareshp25) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare Pathetic experience facing from last more than 15 days about network issue. Also make complaint no response. Same calling today costomer supporter hold me for senior assistant then disconnected even not connecting me proper. #Shame
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Shashikant Pandey #CRPF (@CAMANDO007) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Do we have any network issue at Vakola Datta Mandir Dmello Comp. Last few days network and calling capacity of Jio getting worst. Could you pleas make some alternate arrangements or let know to port out if you not able to provide solutions.
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Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare Intermittent connection loss!! I am done now take some effort to investigate open the ticket listen to what your representative has advised & then let me know on what grounds you have closed the ticket without providing resolution and none of you jerks making an effort to call me
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Ajay Awtaney (@LiveFromALounge) reported from Mumbai Suburban, Maharashtra@JioCare when does the service on my postpaid phone resume? Its been 2 months approx and the bills are all@paid (you have a mandate for auto debit). Shall I port the number away?
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare one thing is for sure will never port to @reliancejio as their executive couldn't call in more than 5 days. It's their 5g service
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I am Pankaj (@impankajengg) reported from Mumbai Suburban, Maharashtra@JioCare I am unable to see Twitter feeds, unable to make whatsapp voice and video calls with jio data from my new phone (1+10T). What's the solution?
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Mainudeen sumro (@Msumro_) reported from Mumbai, Maharashtra@JioCare I'm already in support area and using supported device with 2999 recharge
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Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra@JioCare is there some issue with vowifi in jiofiber? Please clarify! Or is it related to jio sim?
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vishnu agarwal (@agarwalvishnu) reported from Mumbai Suburban, Maharashtra@JioCare No solution to my complaint yet...
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare the port was the biggest mistake i have ever had... Despite being the highest charging amount of recharge i am not getting single one rupees service.... Delay in message.. and many of belonging voice i have been missed to due to your pathetic service
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Animesh Sunita Dada (@AnimeshK11) reported from Ghātkopar, Maharashtra@JioCare Mumbai 400086 Ghatkopar Nityanand Nagar Full areas Bad Jio network 😡😡😡 fully harassment.... Shame on you jio @reliancejio
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DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra@JioCare Not able to connect with anyone for activation of my Jio fiber set top box and buying a wifi extender,, kindly help,sick of the service
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Whistleblower-सिटी बजाओ📢 (@WhistleBlower_H) reported from Yashodham, MaharashtraJio 5g Service Net...Hahahaha. It seems to run at a speed of 2G. 5G Internet service is still not available in cities like Mumbai Metropolitan. Ambani company is fooling all Indians. @reliancejio @JioCare @TRAI
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Kshitish Pradhan (@pradhksh) reported@JioCare @reliancejio Dear customer, we are experiencing Temporary Network Congestion in your area, which may cause interruptions in your service. Our team is actively working to resolve the issue at the earliest. We apologize for the inconvenience and appreciate your patience. Thank you Team Jio
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MautKaRehpat (@AnupamY79683047) reported@JioCare Please can you get it fixed by today because I think tomorrow your app will again put my request on hold and still nobody would visit to fix the issue..my scheduled time has been put on hold to reschedule twice by your app and I think the same will be the case tomorrow.
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Hrishikesh Vishnupurikar (@Hrishikeshv2801) reported@JioCare @reliancejio Worst service provider with pathetic service. Almost 2 weeks following up with local team and customer care, 5 days follow up on X. Still @_MukeshAmbani team couldn't give solution. WORST EXPERIENCE. DON'T GO FOR JIO INTERNET CONNECTION
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yallareddy palagiri (@yallareddy12345) reported@JioCare Hi Navin, This is not acceptable anymore. I have been hearing the same repeated response for several days, but no actual action has been taken. Simply acknowledging the issue without resolving it is not helpful. My service request has been open for over a week now, and the dela
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Sammy (@Jainshreyas95) reported@JioCare It’s very sad and at the same time the brand jio is not able to help its customer. What’s the use of paying you full amount if customer is suffering like this. You don’t have jio tower here so how one can even use mobile data if no WiFi is dere.
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Amit (@amitthu) reported@JioCare Stop this fraud . Stop asking same thing again again and again Same location same problem same reply From Last 3 yeas you are paling this foll making game. @JioCare retune my annual recharge amount so i can mnp @JioCare
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India Rising (@Anuragvspeaks) reported@JioCare Nelson - this company is a gang of thugs absolutely No update, amount taken but till date service not provided. Pls refund the amount ur thief. @_MukeshAmbani
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shiv singh π² (@shivsingh195037) reported@JioCare @JioCare @reliancejio "Looks like there’s no real response coming from Reliance Jio anymore. After years of issues and complaints, the service has clearly shown its actual level. Customers deserve better than this."
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Urdip Patel (@urdip_pate38536) reported@JioCare You admit in your app that the speed is slow in my area, then why is there no improvement? We pay full price so why do we get half the speed? How long will you harass the customers? Solve this network problem soon! 😡
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Sujit Kumar Verma (@vsujit444) reported@JioCare So I am lying to you. Who is responsible for the issues that i am facing. Technician confirmed there is a problem, Jio is not working good here. Don't just check the speed assign someone to visit here to see the technical aspect as well. That's how you resolve root cause? Notgood