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Reliance Jio

Reliance Jio Outage Report in Mumbai, Maharashtra

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Mumbai come from postal codes 400017 , 400104 , 400022 , 400013 , 400019 , 400014 , 400025 and 400072 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Reliance Jio

Reliance Jio is having issues since 03:50 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map Near Mumbai, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, and Thāne.

CityProblem TypeReport Time
Mumbai Wi-fi 10 hours ago
Mumbai Internet 20 hours ago
Mumbai Internet 2 days ago
Mumbai E-mail 2 days ago
Mumbai Internet 3 days ago
Mumbai Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • TheRishiLaghate
    Rishikesh Laghate (@TheRishiLaghate) reported from Thāne, Maharashtra

    @reliancejio why you are not delivering sim at Home ? That to after follow up by me with your executive ??? Whats the problem ???? @JioCare

  • MakeInComputers
    रामचंद्र आंब्रडकर Ramchandra Ambradkar (@MakeInComputers) reported from Mumbai Suburban, Maharashtra

    @JioCare I haven't internet connectivity. Call drop issues not solved yet. Other operators better than Jio.

  • Yogendraji
    ~ yogendraji ~ (@Yogendraji) reported from Mumbai Suburban, Maharashtra

    Hopelessly unreliable @reliancejio #JioFiber internet connection on Dadar East, Mumbai, Maharashtra, India @JioCare please resolve this issue. This problem is persisting for over a month

  • Amitparekh24
    Amit Parekh (@Amitparekh24) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio i had applied for cancellation of my jio fibre connection 5 days back but no one has come to collect the device yet.Same like no one had come to attend my complaint.I had recharge my device on 27th may and then there was no connection from 29th may till date

  • galavishal_80
    Vishal Gala (@galavishal_80) reported from Mumbai Suburban, Maharashtra

    @airtelindia @Airtel_Presence cant dial Customer care number of ICICI General Insurance 1860 266 77 66 from Airtel number while same number can be connected by another JIO number . Request your to dial and check from your end as well . @reliancejio Jio rocks Airtel sucks .

  • jatinparmar19
    jatin parmar (@jatinparmar19) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare There is network issue in Andheri West Kokilaben hospital from last two days . Poor network

  • Madan_Chikna
    Godman Chikna (@Madan_Chikna) reported from Mumbai Suburban, Maharashtra

    Is there any problem going with @reliancejio signal, calling and data?

  • volneymyron
    Volney Myron (@volneymyron) reported from Mumbai Suburban, Maharashtra

    I just have one SIM, and this is the 3rd complaint I have raised abt promotional calls. Every time @JioCare has failed to take an action. @TRAI @DoT_India

  • Hind_ki_Sena_21
    Hind_ki_Sena (@Hind_ki_Sena_21) reported from Mumbai Suburban, Maharashtra

    @JioCare With a sense of joy and expectations of a great service I joined JioFiber on 25/06/2021. Since I joined Jio family from past two days life is become a living hell. Not internet service from day two of installation and customers service agents are pathetic.

  • skathpalia
    Surinder Kathpalia (@skathpalia) reported from Mumbai Suburban, Maharashtra

    Increasing use of bots by companies, eg @JioCare and @Flipkart has helped keep costs low of connecting with customers. But it has increased customer frustration of not being able to resolve simple issues. Given abundance of low cost labour, pity that more staff are not hired.

  • niks_233
    NIKHIL VANJANI (@niks_233) reported from Mumbai Suburban, Maharashtra

    @reliancejio just to add on, we were told that the wires will be concealed and will go through the ground. But this certainly is not the case and your technicians despite repeated calls are not coming to solve this issue. Highly irresponsible..

  • Amitparekh24
    Amit Parekh (@Amitparekh24) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio i want to cancel my jio fibre connection. Since 29th may i dont have internet connection made more than 15 complaints, but no one came to attend single complaint. Very bad and poor service.

  • RKREALTO
    P (@RKREALTO) reported from Mumbai Suburban, Maharashtra

    @JioCare @DoT_India dear sir. Becouse of lockdown always we are at home only at Thakur village Kandivali East Mumbai 101. facing a voice break call drops indoor problem always at home complain since 1 year but no response why u are not taking action against ur poor network

  • Amitparekh24
    Amit Parekh (@Amitparekh24) reported from Mumbai Suburban, Maharashtra

    @JioCare I also want to know that why my complaints was not attended and why my internet connection couldn't b restart. Wht was the problem that the company could not help me out. Why was i told to cancel the connection from jio person. Very poor service.

  • Hind_ki_Sena_21
    Hind_ki_Sena (@Hind_ki_Sena_21) reported from Mumbai Suburban, Maharashtra

    @JioCare when you call Customer service the agent puts you on indefinite hold or silent mute. Also contacting the installation person is harrowing. Jio feels like all talk and no service/help/action. Hlp if you care about your customers.

  • rahulpawar_mum
    Rahul Pawar (@rahulpawar_mum) reported from Mumbai Suburban, Maharashtra

    @airtelindia @Airtel_Presence Poor Broad band customer service team almost 72 hrs and issue still not resolved..... Airtel day by day is getting worst in it started Will recommend @reliancejio good in customer service....

  • vkyath
    Maηi vkƴath ズ (@vkyath) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare Bakwas Network for Postpaid network. there are lot of issues with your network. many times my customers are unable to contact me. i usually gets sms days that these persons are tried to reach you. Escalation required, i already requested for PORT #BanJio.

  • TheRishiLaghate
    Rishikesh Laghate (@TheRishiLaghate) reported from Thāne, Maharashtra

    @JioCare Its been 4 days since my complaint but no action since ??

  • mehtamaulik85
    Maulik Mehta (@mehtamaulik85) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCarey jio phone has full network on my phone still most of the times my phone shows switched off when called. Almost 80% of the times for past 1 month or so. Please look into the matter & resolve it at the earliest

  • ajaysinghreport
    ajay singh (@ajaysinghreport) reported from Mumbai Suburban, Maharashtra

    @JioCare for 2 days I am facing network problems at malad (w), malawani one no. Mumbai 400095.pls solve this problem as soon as possible.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • kumar_santosh19
    SANTOSH KUMAR SHETTY (@kumar_santosh19) reported

    @JioCare @reliancejio We have been facing Network issues in our area for the last 1 week.Assuming its a technical issue we hoped it will be fixed but there is no liability from the technical head. How Jio representatives can be so ignorant & careless.Not a bit concerned.

  • kmurari0007
    krishna murari (@kmurari0007) reported

    Now days jio network and internet connection is very bad, no solution for jio team. We facing long term problem. @reliancejio @JioCare

  • profileispseudo
    Nishtha (@profileispseudo) reported

    Such a disappointment JioFibre is! Thugs, don’t care about the customers, slow internet speed, just existing at the mercy of the government. @JioCare you suck big time!

  • vinaysbatman
    Vinay S (@vinaysbatman) reported

    @JioCare @JioCare what is the update here? I have not received any updates from your team... extremely disappointed with jio service

  • skrashid08
    skrashid (@skrashid08) reported

    @niharkulkarni20 @JioCare No it was not fix now I am sharing the image again

  • RathiAbishek
    Abishek Rathi (@RathiAbishek) reported

    Hi @JioCare, need invoice history for last one year for my Jio Fiber. Whom should I contact ? Your customer support person are the best as they gave another helpline number which automatically cuts the call with a polite thank you message.

  • Kishorehonnur
    Kishore (@Kishorehonnur) reported

    @JioCare #jiofiber I received the below msg saying I have requested for rescheduling of my service request.. Which I never did.... Dear Customer, As per your request, we have rescheduled the service engineer visit for your JioFiber Service ID connection having JioFixedVoice Number

  • papps_gunner
    Sravan (@papps_gunner) reported

    Hello good people at @JioCare @reliancejio my neighbor wants to install jio fiber at their place as well. Can you plz connect and allocate a sales rep to help them.

  • singhal_iam
    Mohit Singhal (@singhal_iam) reported

    @reliancejio @JioCare it's really frustrating that your team is not helping in closing the old jio fiber connection when we took a new connection as suggested by your sales and Twitter support person. It's been more than 7 days talking to you in DM for connection closure.

  • pabhishek461
    Abhishek Pandey (@pabhishek461) reported

    @JioCare bad internet speed