Reliance Jio outages and service status in Mumbai, Maharashtra
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Full Outage Map
- Reliance Jio generated 6 outage signals in the last 24 hours around Mumbai, including 6 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received May 1, 3:27 PM GMT+5:30.
- Internet (56%)
- Wi-fi (15%)
- Phone (15%)
- Total Blackout (11%)
- E-mail (4%)
The latest reports from users having issues in Mumbai come from postal codes 400104 , 400017 , 400018 , 400022 , 400013 , 400014 , 400012 and 400031 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Mumbai, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Airoli, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 11 hours ago |
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Mumbai
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Total Blackout | 15 hours ago |
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Mumbai
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Total Blackout | 15 hours ago |
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Mumbai
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Internet | 15 hours ago |
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Mumbai
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Total Blackout | 15 hours ago |
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Mumbai
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Internet | 15 hours ago |
Community Discussion
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Reliance Jio Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@reliancejio @JioCare You only hire Telecallers, Artificial intellect, but you don't have enough tower and service engineer to check the network compatibility.. it's daily pain ! Our day start with frustration. We are planning to go in consumer court @jagograhakjago
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Ajay Awtaney (@LiveFromALounge) reported from Mumbai Suburban, Maharashtra@JioCare when does the service on my postpaid phone resume? Its been 2 months approx and the bills are all@paid (you have a mandate for auto debit). Shall I port the number away?
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radhe radhe (@ricaopowel214) reported from Andheri, Maharashtra@JioCare why there is no network in Andheri East. Near mogra station. Since morning, there is issue in the network. Pathetic network.
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Anil J. Chanchani (@chanchani_) reported from Mumbai Suburban, Maharashtra@JioCare Why Company is holding a Customer's Rs 10000/ deposit lying without any interest
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Vinod Yadav (@vsy135) reported from Mumbai Suburban, MaharashtraPathetic service from @JioCare . Went to kanjur jio office (near huma cinema) to get my father's sim changed as existing one was corrupted. Everyone in that lane had electricity except jio store. Jio representative said "meter had been cut down as electricity bill is not paid"
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Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, MaharashtraHello @JioCare r u seriously care your customer
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Karan G 🇮🇳 (@carlessguy) reported from Mahape, Maharashtra@JioCare i need to reboot again and again to use jio 5g. Where as others are able to use it without any issues.
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manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra@JioCare And once again the wifi has been down since last evening 9pm and not working yet after 12 hrs. Pls escalate this complaint. I don't want ur standard reply.
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DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra@JioCare In my jio fiber plan,of Rs 999,I am getting a speed of 31 and 25 ,when it is supposed to be 150 or whereabouts, what is the reason for slow speed ? Please check
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Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra@JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio
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vinod bakliwal (@vinodpbakliwal) reported from Yashodham, Maharashtra@JioCare hi i am jiofiber user i want to pause my connection as i will not be in the town for more than 2 months. Please help me
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare Inspite if registering a new complaint this afternoon at 12:30 I was been told that an engineer would visit by 3pm and it’s already 5pm but nobody here and also no communication, is this truly a 5G experience which you’ll claim??? Poor customer service
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Kuldeep Vyas (@kuldeepvyaas) reported from Yashodham, Maharashtra5G NETWORK 0% HERE. ,MUMBAI-400101 19.201716,72.865914 Please solve problem .@reliancejio @JioCare @jio
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shah (@shah7543) reported from Mumbai Suburban, Maharashtra@reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet
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Mihir Pandya (@mihir_kp) reported from Yashodham, Maharashtra@JioFiberVoice @JioCare cant access Jio fiber internet and could not run diagnostics check, please help
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Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, MaharashtraHow should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio
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Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra@JioCare RT news channel is not working on jio fiber.Please help
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Surendra Sadwelkar (@surensadwelkar) reported from Mumbai Suburban, Maharashtra@JioCare i have complained 2 times so far that I cannot make or receive calls sometimes, i am not able to call any emergency numbers like 100. So far my issue remains unresolved. If Jio is not able to resolve my issue i will have to port out.
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Vishal H Rochlani (@vrochlani) reported from Yashodham, Maharashtra@JioCare Its surprising to note that we can't have access to older invoice.Which company is doing that only yours? Was not able to access the Invoice of Sept'22. Kindly be customer friendly in your support. Does your acc also deletes it after 180 days, then y not access to clients.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Rahul Kumar (@creativekumar_) reported@JioCare @reliancejio I recharged with ₹707 for my JioFiber (Fixed Line: 063-44796628) on 27th March 2026 after receiving a WhatsApp offer for a 2-month subscription. However, my internet has been disconnected after only 1 month. This is misleading and very disappointing service
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Priya Magu (@Priya_Magu) reported@JioCare Also What will resolve without any knowledge of problem. If actually you guys are working on the issue then you will contact me and tell the actual reason. I don't want connection I want my money back @JioCare
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RASHMI Khurana (@RASHMIK84479423) reported@JioCare every alternate day the issue is same and i am raising multiple tickets and the router has also been changed but still the wifi is not working is this the type of service you people provide... I need to get this resolved on priority as from past 2 days there is no wifi
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Techzz (@TechyBaaz) reportedstill only LTE services from last 4 days in my area everyone start porting no any resolution yet from @reliancejio @JioCare
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Shahid Banarsi🍃🕊️ (@ShahidBanarsii) reportedAwaiting for refund my next two months recharge amount Worst network jio Jio team only take location and give no network Worst network of india @JioCare @reliancejio @ravish_journo
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Suresh Kumar (@surek1984) reported@JioCare Very bad experience, your app not showing correct details and the technician is not interested in coming to this place also they are denied to come i think
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Bits Ravi (@BitsRavivrtl) reported@JioCare @reliancejio on the decline A service started so well, ticked every box with respect to quality of service or cost or quality of support. But in just 10 years, things have begun falling apart and the whole system is crumbling under its own weight Mobile network is patchy, home internet is slow and intermittent, support is almost non existent - you keep breaking your head with a useless bot without getting a resolution. Is this how big brands are made? Sorry but this does not meet our expectations.
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Diptikrushna (@Diptikrushna7) reported@JioCare Dear team, As per ur customer care promise that it would be installed today itself still not done u people just harassing me ..which is a very very bad experience for me ..
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Reliance Digital (@RelianceDigital) reported@rahulready4it @reliancejio Hi Rahul, We regret the inconvenience caused and would like to inform that we have conveyed your issue to the concerned team. We are expressly working towards resolving it at the earliest. - Ashutosh
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u-day G (@udaypratap18679) reportedSerious data security concern with Jio. OTP was taken during field visit. After that, unknown device (A059) login appeared on my Google account. No proper response despite multiple follow-ups. @JioCare @reliancejio @DoT_India