Reliance Jio outages and service status in Mumbai, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 6 outage signals in the last 24 hours around Mumbai, including 6 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 25, 9:59 AM GMT+5:30.
- Internet (55%)
- Wi-fi (19%)
- Phone (15%)
- Total Blackout (6%)
- E-mail (4%)
The latest reports from users having issues in Mumbai come from postal codes 400017 , 400104 , 400022 , 400018 , 400014 , 400016 , 400031 and 400013 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 25: Problems at Reliance Jio
Reliance Jio is having issues since 06:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Airoli, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Wi-fi | 2 hours ago |
|
Mumbai
|
Internet | 2 hours ago |
|
Mumbai
|
Internet | 10 hours ago |
|
Mumbai
|
Internet | 13 hours ago |
|
Mumbai
|
Internet | 15 hours ago |
|
Mumbai
|
Internet | 17 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
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SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra@JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio
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Poonam Ralh (@iPoonamRalh) reported from Mumbai Suburban, Maharashtra@Airtel_Presence I mistakenly recharged my number for 666 but i never got it coz I have ported my number to @JioCare . Can you pls look into this. Recharge did via @Paytm
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Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users are able to enjoy Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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Anil Menon (@anil_anilmenon) reported from Yashodham, Maharashtra@JioCare @reliancejio @AndheriLOCA I have 2 personal and 1 Corporate JioFiber internet connection. The internet connection is down on a regular basis. Yesterday the internet service was not available from 12pm to 7pm. Today again there is no internet connection since 12pm
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Mitesh Saraf (@miteshsaraf78) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare Hey when is #Mumbai getting #5G really sick of this useless currant network 😡
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare one thing is for sure will never port to @reliancejio as their executive couldn't call in more than 5 days. It's their 5g service
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@cankkasera @JioCare @reliancejio Hi I have face call and network both issue... I have just recently port the network candle is only ,1 available. Despite following up no improvement... जियो मैने क्यों लियो... Abhi Aisa lag raha he
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare the port was the biggest mistake i have ever had... Despite being the highest charging amount of recharge i am not getting single one rupees service.... Delay in message.. and many of belonging voice i have been missed to due to your pathetic service
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PRANOY CHAUAAN (@PRANOY_CHAUAAN) reported from Mumbai Suburban, Maharashtra@SardarSomdeep @JioCare @Airtel_Presence God Knows now what and when would jio commercially start 5G for everyone - my phone model on the other hand supports more bands then required like Millimetre Wave , which would never connect coz they use MM WAVE to interlink towers
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Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra@JioCare RT news channel is not working on jio fiber.Please help
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Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare Intermittent connection loss!! I am done now take some effort to investigate open the ticket listen to what your representative has advised & then let me know on what grounds you have closed the ticket without providing resolution and none of you jerks making an effort to call me
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Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra@JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.
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Praveen Kushwaha (@praveenkushwaha) reported from Yashodham, Maharashtra@JioCare Pathetic service from Jio fibre. Everyday internet down fpr 5-6 hours in Kandivali West area.
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Ajay Awtaney (@LiveFromALounge) reported from Mumbai Suburban, Maharashtra@JioCare when does the service on my postpaid phone resume? Its been 2 months approx and the bills are all@paid (you have a mandate for auto debit). Shall I port the number away?
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RAASHUL TANDON (@RaashulTandon) reported from Mumbai Suburban, Maharashtra@airtelindia inspite of activating DND I'm getting zillion calls a day! Network issues haven't been resolved for the past 1 year. Is this a sublime message to port to @reliancejio ?!
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Animesh Sunita Dada (@AnimeshK11) reported from Ghātkopar, Maharashtra@JioCare Mumbai 400086 Ghatkopar Nityanand Nagar Full areas Bad Jio network 😡😡😡 fully harassment.... Shame on you jio @reliancejio
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare I think this 15 times I have forwarded my house details... Why the same sop has been following? Can't you come here and check network
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I am Pankaj (@impankajengg) reported from Mumbai Suburban, Maharashtra@JioCare I am unable to see Twitter feeds, unable to make whatsapp voice and video calls with jio data from my new phone (1+10T). What's the solution?
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Sujeet Yadav (@SujeetY9213) reported from Yashodham, Maharashtra@JioCare jio mobile network not getting from 2dys...
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shah (@shah7543) reported from Mumbai Suburban, Maharashtra@reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Mahadev Mohapatra (@mahazhell) reported@dealztrendz It changed 195 pack from 90 days to 30 days. It really sucks. I and many of our community people are going to port for this fraud move. @reliancejio @JioCare
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Vijay Singh (@VijaySingh26094) reported@reliancejio Dear Sir, My self Vijay Singh . I live in village -Tusyana Sangam Vihar Enclave Near Police Civil Line Surajpur Greater Noida. I am unable to connect mobile network in our area. i am facing many issue during calling time & browsing . Mob: 7503268771 & 9311388028.
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Alex Mohanty (@BichitraNm) reportedWtf happening in Bangalore jio 5g gone not working in any location accross the city well. @JioCare @reliancejio 🙏 please fix the issue. #banglore #jio
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Tanishka Rathore (@TanishkaPran) reportedMore than a month now Jio gives a damn and ceased my money since then. This is total fraud company. I have a filed a consumer law complaint nd will file a petition in court against you now. Let’s see how u save urself from this now. @JioCare @reliancejio @DoT_India
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Prabhakar Dixit (@Prabhak63313796) reported@JioCare Order Number NO0001COR9GO KYC DATE - 04 APR 2026 Cancellation date- 07 APR 2026 Amount paid - 807 Issue - Refund not received yetL
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Tarun Jha (@Tarunjha2802) reported@JioCare Till now there is no network in the mobile. When I came to deliver it, I said that it will start after 24 hours. Now it has been 24 hours and till now there is no network. I have installed and uninstalled the SIM multiple times. Tried it, it made no difference
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🇮🇳 (@iamtidu) reportedHello @reliancejio @JioCare if I pay for 5G unlimited postpaid per month and you give me 300kb/s internet why I pay you that much money , you have that many customers this is your problem not my, fix it or return the money
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ankush badve (@ankush_badve) reported@JioCare and @reliancejio Raised jio air fiber reloc’n request 20Apr kyc done on 21 install’n date selected was 21 but no 1 turned until now! Ref. no NO0001D09FUW SR0000344KFL SR00003486R3 No work order no yet! It’s really frustrating to see such fraudulent service exp from Jio
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Prashant Bhatt (@prashantbhatt89) reported@JioCare @Akash please take note of it as my feedback on what is driving customer dissatisfaction on ground.
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Ravindarnaidu (@Ravindarnaidu1) reported@reliancejio Hello @JioCare @reliancejio, My Jio SIM network is extremely poor in my area. I am facing frequent call drops and very slow internet speed. It is affecting my work. Please resolve this as soon as possible.mahabubabad, garla, pocharam Airtel best