Reliance Jio outages and service status in Mumbai, Maharashtra
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 3 outage signals in the last 24 hours around Mumbai, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received May 4, 9:53 PM GMT+5:30.
- Internet (55%)
- Wi-fi (18%)
- Phone (14%)
- Total Blackout (8%)
- E-mail (4%)
- TV (1%)
The latest reports from users having issues in Mumbai come from postal codes 400017 , 400104 , 400018 , 400014 , 400013 , 400022 , 400012 and 400031 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 5: Problems at Reliance Jio
Reliance Jio is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Airoli, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 13 hours ago |
|
Mumbai
|
Internet | 14 hours ago |
|
Mumbai
|
Wi-fi | 17 hours ago |
|
Mumbai
|
Internet | 1 day ago |
|
Mumbai
|
Internet | 1 day ago |
|
Mumbai
|
Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
-
Sonia Notani (@sonianotani) reported from Mumbai Suburban, MaharashtraNo customer care number. Emails got a few holding replies and then no replies. This is a critical service for us!! @reliancejio @JioCare
-
Dr. Ashish S. Hattangdi (Ph.D) (@ashishhattangdi) reported from Yashodham, Maharashtra@JioCare i wanted to Port our family numbers from prepaid to postpaid family plan. No response from website etc. Pls help
-
Indian (@Ankit28789794) reported from Yashodham, Maharashtra@reliancejio @JioCare @JioSaavn Feedback: caller tunes sound quality is very very poor, users loves to set up their loved tune but caller tune sound quality is super poor than the actual sound. It is disappointing, please see if you can improve in that section. Thanks
-
Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Mumbai Suburban, Maharashtra@JioCare bad network Network is not working Service is bad
-
manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra@JioCare And once again the wifi has been down since last evening 9pm and not working yet after 12 hrs. Pls escalate this complaint. I don't want ur standard reply.
-
Surendra Sadwelkar (@surensadwelkar) reported from Mumbai Suburban, Maharashtra@JioCare i have complained 2 times so far that I cannot make or receive calls sometimes, i am not able to call any emergency numbers like 100. So far my issue remains unresolved. If Jio is not able to resolve my issue i will have to port out.
-
shah (@shah7543) reported from Mumbai Suburban, Maharashtra@reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet
-
Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra@JioCare RT news channel is not working on jio fiber.Please help
-
CJ (@JagtianiShekhar) reported from Yashodham, Maharashtra@reliancejio @JioCare WIFi issue since yesterday and completely down since yesterday night. Please resolve immediately, thanks.
-
Vin (@psychedelic604) reported from Yashodham, Maharashtra@JioCare why had the jio network suddenly become so back. Browsing on the phone has become a task.
-
Ramdoot Ashu (@dhi_ashu) reported from Yashodham, MaharashtraHey @JioCare I am facing internet related issue from a couple of days contact the customer care but not got any response pls solve the issue @reliancejio
-
NLG (@nlgogri) reported from Yashodham, Maharashtra@JioCinema app is not smooth at all. While watching highlights if you press back 10 second button then video freezes and commentary runs. Very pathetic experience @BCCI of watching ipl this year. Hope you address this issue at earliest @reliancejio
-
Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra@reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response
-
Pankaj K (@pankajcyberr) reported from Mumbai, MaharashtraInternet not working but green light is there on fiber box. @JioCare How many times will I get internet interruption? Will you refund the amount for downtime?
-
vinod bakliwal (@vinodpbakliwal) reported from Yashodham, Maharashtra@JioCare hi i am jiofiber user i want to pause my connection as i will not be in the town for more than 2 months. Please help me
-
Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra@JioCare jio 5g welcome offer not applied Service not good Because prepaid number 5g available But postpaid is 5g not available 😡😡😡😡😡😡😡😡
-
AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare @JioFanClub @reliancejio I have raised an issue and complaint number was given , without anyone visiting the complaint is closed and I’ve got an sms saying problem resolved. How on earth is it possible to check hardware from the backend pathetic service I must say
-
Mihir Pandya (@mihir_kp) reported from Yashodham, Maharashtra@JioFiberVoice @JioCare cant access Jio fiber internet and could not run diagnostics check, please help
-
LFO Shrey Plays (@shreyplaysYT) reported from Mumbai Suburban, MaharashtraWhat is it with @reliancejio @PlayApex ping problems. Every alternate game the ping is at above 200ms. So annoying nd irritating.
-
SARFRAZ ANSARI (@sarfrazansarii) reported from Mumbai Suburban, MaharashtraHii @JioCare My Phone Is 5G My Jio Sim Is 5g But it not showing 5g Please Help me
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
JioCare (@JioCare) reported@sushil1x13 @reliancejio @NeetaAmbani_ril connectivity issues if they crop up in the future: 1. Kindly restart the Jio HGW router by removing the adaptor pin from behind and plugging the same again. Wait for 1 minute till the LED in front of Jio Home Gateway (Router) is stable 2. Ensure that there is no power (2/3)
-
Parthiban (@dhaparthiban) reported@reliancejio @JioCare @jio_fiber Service request no SR00002KVX02 , scheduled for 10-11am, still i didnt get amy update, engineer was not assigned
-
Yash (@puriyash41) reported@JioCare Hearing this past 5 days, temporary problem taking more then 5 days to resolve?
-
Vijay Reddy (@kvijaireddy) reportedhello shameless creatures at @JioCare, @reliancejio Lost all ethics? where is this ticket SR00002ICHBD hanging? You decided to elude the money you owe to customer? If you are born human's or to human's, you wouldn't ignore the messages after seeing this.........
-
Mahesh Madhyastha (@MaheshMadhyast7) reported@JioCare @JioCare wtf you guys are doing ?? You raised a ticket SR000034ZEMD and you closed it without resolution!! No one came for installation!! Mother ******* don’t test my patience and just return my money
-
Diwakar (@reachdiwakar) reported@Abccei @reliancejio Thank you Bhai, this is what I was looking for. Thank you for guiding me in this. I will file that today, fed up requesting them to fix for 6 months.
-
Deepak tiwari 🇮🇳 (@tprince440) reported@jiocare This is Deepak kumar Tiwari and 97******92 is my number through which connection is taken. (Service request number - SR000034X4IJ) This is to inform you that I have taken Jio Airfiber connection of Rs. 2222_90D plan
-
Immortal_12🇮🇳 (@That_guy_9669) reportedHi @JioCare/@reliancejio, can you fix your network in my area?
-
A (@Purple_Spartan) reported@JioCare extremely annoyed with the customer experience for my service request. It's not getting resolved sunce Thurs, and im unable to escalate it via phone to someone who can actually help resolve it.
-
Bengal Bus Lovers (@Bengalbuslovers) reported@JioCare Today trying to activate Jio number calling 18008901977 as suggested by customer care but it says number is not available for IVR verification use app I am stuck again with unpleasant experience. Please help ASAP. Customer care representative is unable to resolve the issue.