Reliance Jio Outage Report in Mumbai, State of Mahārāshtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Mumbai come from postal codes 400017, 400104, 400022, 400019, 400016, 400013, 400030 and 400037.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai, State of Mahārāshtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 08: Problems at Reliance Jio
Reliance Jio is having issues since 05:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (61%)
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Wi-fi (13%)
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Phone (13%)
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Total Blackout (10%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Mumbai, State of Mahārāshtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Total Blackout | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Mumbai, State of Mahārāshtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
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wahid raza
(@wahid970) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare hi a jio number having serious issue, not able to make and receive calls pls help to resolve.
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Tushar G
(@toshki) reported
from
Mumbai Suburban, State of Mahārāshtra
.@JioCare care to reply and update. Your customer care has no answer but only apologies to offer. What’s happening, when will this get fixed? How long will all of us in this zip code have to suffer?
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Danny
(@dnyanesh4u2) reported
from
Mumbai Suburban, State of Mahārāshtra
Though mobile signal strength is strong. @JioCare app NOT able to troubleshoot. Only Show-business.
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Chintan Vithlani
(@chintanv) reported
from
Mumbai Suburban, State of Mahārāshtra
What kinda of local cable operator like leaky bucket service are you providing @JioCare
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Cabin Fever Jesus
(@StonerJesus) reported
from
Mumbai Suburban, State of Mahārāshtra
My @reliancejio connection hasn't been working for 9 days now and every day the customer service promises a visit by the technician in 24 hours. And the next day I have to call them back to get fed the same spiel. Can't even escalate. And these guys will build our 5G network?
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Chintan Vithlani
(@chintanv) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare This @JioCare is proving to be absolutely useless. Their customer care only asks questions and there is no response with actions.
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Dharmit Shah🔰
(@Dharmit07) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare hello, I have a gold plan of 150 mbps and since days the max speed i am getting is 37 mbps max. Please resolve this issue
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Jigar Patel
(@JigarPa84774158) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio today i visit reliancejio customer care service at Miraroad the staff over there has no manners how to talk with customer and and when i ask why are you talking like these the reply from staff was complaint to Ambani don’t twll me please look at it before it is late
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Harshal Karkhanis
(@harshalkar) reported
from
Mumbai Suburban, State of Mahārāshtra
Hi, we understand your concern. Please be assured, we are working on your Service Request no. SR000012760W to get it fixed at the earliest. Appreciate your patienceand co-operation -Ttejas Inspite of complaints no action yet taken, time discontinued with @JioCare @reliancejio
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jigarparikh
(@jigarpparikh) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Is the network down? Unable to connect to Jiofi as well as my Jio mobile network. Please revert.
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Ketur Shah
(@shahketur90) reported
from
Mumbai Suburban, State of Mahārāshtra
We regret to inform you about the delay in processing of your Service Request SR0000126351 for your JioFiber account. We are working to resolve this and you will receive an update in the next 24 hrs. Appreciate your patience. @reliancejio @JioCare patience is running out now!
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🍎🍎🍎🄽🄸🅃🄸🄽 🄼🄴🄷🅃🄰🍎🍎🍎
(@nmehta4) reported
from
Mumbai Suburban, State of Mahārāshtra
Recharged my @JioCare @reliancejio number, but not working, not getting signal
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Rouge Alchemist
(@RougeAlchemists) reported
from
Mumbai, State of Mahārāshtra
@reliancejio @JioCare why do u say tht the first month is complimentary for all new connections and post the payment send me an invoice saying that the refund for the device is 500 n monthly internet is 1000 & I will get this full refund only if I cancel the plan in first month
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Chintan Vithlani
(@chintanv) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare @MrJatinG You guys are chasing down new customers but refuse to reply to issues your existing customers have been facing. How long does one have to wait?
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Manish
(@sherughar) reported
from
Mumbai Suburban, State of Mahārāshtra
@Airtel_Presence @reliancejio I am looking for a FTTH connection at my residence tried checking on the website but since 1 year you can not give me connection is it so difficult to service a customer
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Roshan Karkera
(@Kroshan619) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Okay, thank you. As i understand, there is no service of jio fibre in my area. I will opt for other broadband option.
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Ketur Shah
(@shahketur90) reported
from
Mumbai Suburban, State of Mahārāshtra
Youll dont even bother to call back or revert @reliancejio @JioCare pathetic service, pathetic network
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Ketur Shah
(@shahketur90) reported
from
Mumbai Suburban, State of Mahārāshtra
This is the same msg i am receiving since many days.. Jiofibre is not working since more then a month. Please get this repaired asap or cancel the same and refund my deposit @reliancejio @JioCare
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Cabin Fever Jesus
(@StonerJesus) reported
from
Mumbai Suburban, State of Mahārāshtra
11 days and 5 complaints later, @reliancejio still won't fix my problem, nor does their customer service let me escalate to someone who can actually help me. Guess I'm going back to Airtel and hoping they bring fiber to my society soon.
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Bhushan Shridhar Rawool
(@BhushanSRawool) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Since last one month there is issue in voice call. The opposite person cannot hear clearly.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Amit Kotiyal
(@AmitKotiyal2) reported
@JioCare I want to relocate my jio fiber but unable to raise a request in the system as it is showing the area is not serviceable but I have been using my jiofiber in the same colony for last 2 years. My jio fiber id is 01353590520, please help
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Vaishnavi Joshi
(@_vaish_19) reported
We are facing poor network problem since yesterday.This is happening again and again since last few months . There are exams, online exams and work from home ... please asset. @reliancejio @JioCare
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Arvind Sehdev
(@arvindwrites) reported
@reliancejio @JioCare I had an issue with JIOFIBER, after listening to my grievance, your cust telecaller support kept me on wait for 10-15 min with no response. Is this how you treat your PAYING customers? There is even no followup by your dept after a bad review of 1 out of 5.
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Vinod Seth
(@vinodseth60) reported
@naseeb_gahlawat @reliancejio @JioCare They don't need customers and customer care has been not knowledge about ground reality.
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Maneesh kumar
(@ManesshMR) reported
@ViCustomerCare @reliancejio @airtelindia please let me know the network status at mahad city....i am unable to contact to my brother since yesterday #mahadflood #mahad
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laserjet1000
(@laserjet1000) reported
@reliancejio SR000015UON2 problem not fixed since 2 days my connection is down and esclated to Appellant and cust care plz intervene or give senior management email or number and fix the problem
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Adi
(@adi_verma_) reported
@JioCare stores are terrible. asked me to come 3-4 times coz the person who knows isn't available. They took my no. & told executive will reach out to me and visit home- no response. Is this way Postpaid Plus customer is treated? I was already fed up & this getting it further.
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कारगिल...आनंद कुळकर्णी 🚩🇮🇳
(@researchanand) reported
@JioCare Ohh, I thought only I have paid for the service and rest are using free... Brother, everyone has paid for uniform speed. कुछ भी
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Pankaj Mishra
(@PankajMishra001) reported
@reliancejio Not able to Port Out personal number in Jio Delhi ,it's COCP connection.Please help. It will be deactivated on 3rd August 2021 from MUM circle & base location is Noida. @JioCare @reliancegroup
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Adi
(@adi_verma_) reported
@JioCare Iwanted to add a prepaid no. under family plan in my already existing Postpaid plus plan for which I pay Rs942 every month. I've another @airtelindia no. and I've never faced such service issues with them.