Reliance Jio outages and service status in Mumbai, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 5 outage signals in the last 24 hours around Mumbai, including 5 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received May 4, 8:34 AM GMT+5:30.
- Internet (55%)
- Wi-fi (17%)
- Phone (15%)
- Total Blackout (8%)
- E-mail (4%)
- TV (1%)
The latest reports from users having issues in Mumbai come from postal codes 400104 , 400017 , 400018 , 400014 , 400013 , 400022 , 400012 and 400031 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 4: Problems at Reliance Jio
Reliance Jio is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Airoli, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 2 hours ago |
|
Mumbai
|
Internet | 12 hours ago |
|
Mumbai
|
Internet | 18 hours ago |
|
Mumbai
|
TV | 20 hours ago |
|
Mumbai
|
Wi-fi | 24 hours ago |
|
Mumbai
|
Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
-
ajay (@shuks1986) reported from Yashodham, Maharashtra@JioCare @TRAI having problems in voice call Too much disturbance with jio network i just got back to jio from Airtel but same problem with the same number
-
Indian (@Ankit28789794) reported from Yashodham, Maharashtra@reliancejio @JioCare @JioSaavn Feedback: caller tunes sound quality is very very poor, users loves to set up their loved tune but caller tune sound quality is super poor than the actual sound. It is disappointing, please see if you can improve in that section. Thanks
-
Poonam Ralh (@iPoonamRalh) reported from Mumbai Suburban, Maharashtra@Airtel_Presence I mistakenly recharged my number for 666 but i never got it coz I have ported my number to @JioCare . Can you pls look into this. Recharge did via @Paytm
-
somnath (@GhoshSomu) reported from Mumbai, Maharashtra@JioCare @Nitaambani56 See this people are just robots, atleast give me a customer care number.
-
praachi (@praachinh) reported from Mumbai Suburban, Maharashtra@reliancejio @DoT_India @TRAI Jio has been unnecessarily charging me for Netflix subscription which i have deactivated in Sept 2022.When i called the customer care services they said charges are correct and nothing can be done.I request the telecom authorities to help me in this
-
Dr. Ashish S. Hattangdi (Ph.D) (@ashishhattangdi) reported from Yashodham, Maharashtra@JioCare i wanted to Port our family numbers from prepaid to postpaid family plan. No response from website etc. Pls help
-
Sethu Nair (@snair700) reported from Mumbai Suburban, Maharashtra@JioCare What a ****** network. When your recharge expires all network go slow specially the data network.
-
manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra@JioCare Pls share the number of the area division city level supervisors. This is not done. Every two days the network is down and we keep bearing with it. What quality of service is this??? @TimesNow
-
Praveen Kushwaha (@praveenkushwaha) reported from Yashodham, Maharashtra@JioCare Pathetic service from Jio fibre. Everyday internet down fpr 5-6 hours in Kandivali West area.
-
Anil (@Alwaysanil_) reported from Mumbai Suburban, Maharashtramy jio fiber is not working i also complained and booked for engineer service but still no response received. @JioCare @JioFibre @reliancejio
-
Kuldeep Vyas (@kuldeepvyaas) reported from Yashodham, Maharashtra5G NETWORK 0% HERE. ,MUMBAI-400101 19.201716,72.865914 Please solve problem .@reliancejio @JioCare @jio
-
DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra@JioCare Not able to connect with anyone for activation of my Jio fiber set top box and buying a wifi extender,, kindly help,sick of the service
-
Anil (@Alwaysanil_) reported from Mumbai Suburban, MaharashtraMy earlier request for engineer was for 5-6 pm slot 4 feb Since due to Some issue from jio application they didn't consider that SR, Please take a note of new SRN SR00001HEDMK I am having my lecture at 7 pm @_MukeshAmbani @JioCare @reliancejio
-
Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare The day from i port the call.. there is really have some issue. why we are telling you because we are suffering inspite of high charge amount you are not providing single rupee network.. just fed up your service which is not available check my history how many times it's get miss
-
Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra@JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio
-
Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio 5 days since registering entity on trueconnect and making a payment. Received invoice and email saying registered but we cannot move forward. Multiple complaint raised on email. Extremely frustrated! Urgent support needed
-
Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare one thing is for sure will never port to @reliancejio as their executive couldn't call in more than 5 days. It's their 5g service
-
Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, MaharashtraHello @JioCare r u seriously care your customer
-
CJ (@JagtianiShekhar) reported from Yashodham, Maharashtra@reliancejio @JioCare WIFi issue since yesterday and completely down since yesterday night. Please resolve immediately, thanks.
-
Anurag Tiwari (@anurag11820) reported from Thāne, Maharashtra@reliancejio Jiotrue5G is not working on 5G phone Realme 10pro+ 5G But Airtel 5G @airtelindia is working
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Introvert (@IntrovertNSS) reportedPeople out there in Blore who are trying to get @ACTFibernet think twice. I had good experience till 28/Apr but since then there is no internet and they are still trying to resolve the issue. Did you ever hear from @JioCare or @airtelindia outage of 5 days? #ACTOutageInBlr
-
Devil❣️ (@Rajariyan4) reported@JioCare That’s the point. I am not assured about technician visit. None of ur customer support could assist me nor can provide eta of resolution. I am a working person and need resolution asap
-
DEEPAK (@d_khatter) reported@JioCare Is there any timeline upto which these service request issues will be resolved. When not then why claiming it's being attended. Jio customer care services are ultra poor. AI can do better job then you. JIO can save spending money on useless activities(customer care) by using AI
-
mangesh sathe (@mangeshsathe21) reported@JioCare It's not working, gets stuck on view statement.
-
Mantravadi (@Mantravadi007) reported.@JioCare #JioFibre Jio is the new MTNL of Mumbai. Same indifference to complaints of poor service. My service down for 3 days now and no light at end of tunnel. Our country is back to square one after all talk of telecom revolution. All monopolies end up behaving this way.
-
Bolli Abhinaypal (@Abhinaypal980) reported@JioCare call me . my number is already in chat. check and call me to explain issue. why it is taking this much time. do you even care to solve this or not ?
-
सचिन 🇮🇳 (@sachin_bishnoi7) reported@JioCare Sir, Due to the heavy wind, my jio airfiber outside unit (antenna) lost, where can i complain and ask for technical help, it AI and chatbot everywhere no idea where to reach.
-
AKSHAY SINGH PARIHAR (@1990_rage) reported@reliancejio kindly provide some resolution rather than AI nonsenses Have some ethics and humanity.
-
Pradeep (@Pradeep850312) reported@JioCare 7 day period given by the company to resolve the complaint, but I still haven’t received any satisfactory response Now 13 day's over Neither has the connection been canceled nor has the refund been processed. Now it seems that taking legal action will be necessary.
-
Void (@Voidman02) reported@JioCare Request SR00002KUNEQ is still ON HOLD. No technician assigned. Local contact not responding. I have rescheduled again today. Service down since 1 May in Mango, Jamshedpur. Also facing unprofessional handling (asked for ₹400 earlier). You know as well I cannot DM you