Reliance Jio outages and service status in Mumbai, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Mumbai, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 23, 3:33 PM GMT+5:30.
- Internet (54%)
- Wi-fi (18%)
- Phone (16%)
- Total Blackout (7%)
- E-mail (5%)
The latest reports from users having issues in Mumbai come from postal codes 400017 , 400104 , 400022 , 400018 , 400014 , 400016 , 400019 and 400012 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at Reliance Jio
Reliance Jio is having issues since 06:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Airoli, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 9 hours ago |
|
Mumbai
|
Wi-fi | 10 hours ago |
|
Mumbai
|
Wi-fi | 1 day ago |
|
Mumbai
|
Wi-fi | 2 days ago |
|
Mumbai
|
Internet | 2 days ago |
|
Mumbai
|
2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
-
Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare No one has called me no technician has visited and issue is resolved wow you guys are amazing all companies should learn this skill from you without calling/visiting customer and addressing their concerns to resolve issues!
-
Nidhaye Phand (@nidhayephand) reported from Yashodham, Maharashtra@JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!
-
DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare tv channels on Jiofiber giving trouble,at times some channels disappear,my plan is 150 Mbps,stb needs to be checked
-
Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Jio Fiber internet Not working since 1st February 2023 time: 7pm, but no response received about restoring of the connection. #jiofiber #Jiodown
-
Pankaj K (@pankajcyberr) reported from Mumbai, MaharashtraInternet not working but green light is there on fiber box. @JioCare How many times will I get internet interruption? Will you refund the amount for downtime?
-
Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra@JioCare Everytime I am given this same vague replies and no concrete resolution. Huge mistake that I ported out from Airtel to Jio for such sub standard network and more so for such pathetic service experience as no one in Jio ever listens. Such arrogance
-
praachi (@praachinh) reported from Mumbai Suburban, Maharashtra@reliancejio @DoT_India @TRAI Jio has been unnecessarily charging me for Netflix subscription which i have deactivated in Sept 2022.When i called the customer care services they said charges are correct and nothing can be done.I request the telecom authorities to help me in this
-
Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra@JioCare I want to port my no to onther service provider. Your complaints number 198 not working. Your customer support worst on Twitter too.
-
Surendra Sadwelkar (@surensadwelkar) reported from Mumbai Suburban, Maharashtra@JioCare i have complained 2 times so far that I cannot make or receive calls sometimes, i am not able to call any emergency numbers like 100. So far my issue remains unresolved. If Jio is not able to resolve my issue i will have to port out.
-
Vaibhav Gupta (He/Him/His) (@vaibhav30gup) reported from Yashodham, Maharashtra@LnTFinance even after having #DnD activated, still receiving numerous calls for loan offers. Can u please give me an explanation? I raised my concern multiple times with @JioCare and the complaint falls on Deaf years. @TRAI can u take some action. This is a serious violation.
-
Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@reliancejio @JioCare You only hire Telecallers, Artificial intellect, but you don't have enough tower and service engineer to check the network compatibility.. it's daily pain ! Our day start with frustration. We are planning to go in consumer court @jagograhakjago
-
shah (@shah7543) reported from Mumbai Suburban, Maharashtra@reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet
-
AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare @JioFanClub @reliancejio I have raised an issue and complaint number was given , without anyone visiting the complaint is closed and I’ve got an sms saying problem resolved. How on earth is it possible to check hardware from the backend pathetic service I must say
-
Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare Keep on working you have time till 31st Dec 2023 to call a customer who wanted to port in JIO and this is what @reliancejio calls 5G service
-
Anurag Tiwari (@anurag11820) reported from Thāne, Maharashtra@reliancejio Jiotrue5G is not working on 5G phone Realme 10pro+ 5G But Airtel 5G @airtelindia is working
-
Anil (@Alwaysanil_) reported from Mumbai Suburban, Maharashtramy jio fiber is not working i also complained and booked for engineer service but still no response received. @JioCare @JioFibre @reliancejio
-
Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare the port was the biggest mistake i have ever had... Despite being the highest charging amount of recharge i am not getting single one rupees service.... Delay in message.. and many of belonging voice i have been missed to due to your pathetic service
-
Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra@JioCare jio 5g welcome offer not applied Service not good Because prepaid number 5g available But postpaid is 5g not available 😡😡😡😡😡😡😡😡
-
UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra@JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks
-
Poonam Ralh (@iPoonamRalh) reported from Mumbai Suburban, Maharashtra@Airtel_Presence I mistakenly recharged my number for 666 but i never got it coz I have ported my number to @JioCare . Can you pls look into this. Recharge did via @Paytm
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Krunal Makwana🇮🇳 (@pintu_nik) reported@JioCare Please provide tentative date because i didn’t get any call or request no yet. And 1800 896 9999 not working for me it just says “you’re cancellation request completed thank you calling to jio have good day”
-
TonyStark (@MrTonyStark007) reported@JioCare Recieved a message saying service request closed and did not found any issue regarding your account. But sim activation is still pending and recieved no confirmation regarding sim activation.
-
Shahid Banarsi🍃🕊️ (@ShahidBanarsii) reportedNetwork nhi de pa rahe ho, mera recharge cancle karke next 2 months ka paisa refund karo, mai complain karke thak chuka hu, tum log sirf location lete ho network nhi dete @JioCare @reliancejio Mobile no 6394051718
-
Munna Kumar (@MunnaTewary) reported@JioCare Again same 'bakloli'. Pls come out of your euphoria. Send engineer, this is not an issue that U can fix remotely. How many times need to say same thing? Company ki aisi taisi kar rakhe ho tum logo ne
-
Prashant Mahajanam (@Prash_M87) reported@JioCare - Exact problem is Internet not working. Raised a service request yesterday and no update till now. Your DM isn't working. Dear Customer, With reference to Service Request number SR00002KNFHE for your JioFixedVoice Number connection having JioFixedVoice
-
Samir Ghosh (@GizmoVid) reportedIn our locality and all over the area the calling experience is so bad . Call cutting, network issues, increasing day by day and it happens since 2 months. What's going on @reliancejio other network is good but jio is decreasing. Update your facilities and fix the issues.
-
Shilpa Sandeep (@shilpa29061) reportedCan I have a response @JioCare @reliancejio @JioHotstar I’ve been messaging for a more than week. Calling customer support. The sim is delivered 1 week back still the porting is not completed & now you ask me to place a request for new SIM? Why pay again can I have an explanation
-
Shakil Hassan Laskar (@HassanShak92320) reportedToo much bad network connection in Hailakandi District near Sayedbond part two,2000 consumer face slow network,Why jio customer face this problem ,shame on you @JioCare @reliancejio please do something and better service
-
Abhilash Saikia (@AvilaashSaikiaD) reported@JioCare Talking to you feels like talking to a robot, you just rephrase the same responses to avoid actually sending an engineer to fix the wiring issue. I’m clearly mentioning again: landline number +91 3613591581. Please resolve this instead of repeating scripted replies. @JioCare
-
Satyabrat Pradhan (@Satyabratworld) reportedShame on Jio service in our area. For 6+ years customer care keeps saying “network issue will be resolved in 2 months”. Nothing changed. In the 5G era we can’t even send a WhatsApp message in the evening. Many Jio users here but zero improvement. @JioCare please act now. #worst