1. Home
  2. Companies
  3. Reliance Jio
  4. Mumbai
Reliance Jio

Reliance Jio outages and service status in Mumbai, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Mumbai, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jun 19, 1:56 PM GMT+5:30.
  • 67% Internet (67%)
  • 17% Wi-fi (17%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 2% E-mail (2%)
  • 1% TV (1%)

The latest reports from users having issues in Mumbai come from postal codes 400017 , 400104 , 400022 , 400016 , 400013 , 400019 , 400014 and 400025 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 19: Problems at Reliance Jio

Reliance Jio is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Mumbai Internet 27 minutes ago
Mumbai Internet 15 hours ago
Mumbai Internet 2 days ago
Mumbai Internet 2 days ago
Mumbai Internet 2 days ago
Mumbai Internet 2 days ago

Nearby cities with recent reports

Mumbai Suburban

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • starchaitnya
    Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra

    @JioCare I want to port my no to onther service provider. Your complaints number 198 not working. Your customer support worst on Twitter too.

  • ROHANGOHIL
    ROHAN GOHIL (@ROHANGOHIL) reported from Yashodham, Maharashtra

    @JioCare All the iphone user are facing the same issue please solve it as soon as possible or u guys will lose all the customers

  • BiswasNirmalya
    Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra

    @JioCare is there some issue with vowifi in jiofiber? Please clarify! Or is it related to jio sim?

  • mehak_kala
    Mehak Kala (@mehak_kala) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio @JioFiberChennai When v need the connection then why it takes only half a day. Horrible sales team especially Hemant Singh frm Thane branch +919321003391 Need dis sorted asap

  • Msumro_
    Mainudeen sumro (@Msumro_) reported from Mumbai, Maharashtra

    @JioCare I'm already in support area and using supported device with 2999 recharge

  • chanchani_
    Anil J. Chanchani (@chanchani_) reported from Mumbai Suburban, Maharashtra

    @JioCare Why Company is holding a Customer's Rs 10000/ deposit lying without any interest

  • agarwalvishnu
    vishnu agarwal (@agarwalvishnu) reported from Mumbai Suburban, Maharashtra

    @JioCare No solution to my complaint yet...

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare now it's finish.. let's disconnect!! Network is the soul of Mobile device now a days i am carrying body without soul... poor network, poor service 😔 unsatisfied!!

  • KejriwalManav
    Manav Kejriwal (@KejriwalManav) reported from Mumbai, Maharashtra

    @JioCare Saket CHS, Santacruz West. JioFibre not working since 3 days. Everyday the technician is promising to resolve the next day, but no resolution. Unexpected from Jio. Please assist immediately. Mumbai 400054.

  • starchaitnya
    Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra

    Hello @JioCare r u seriously care your customer

  • vrochlani
    Vishal H Rochlani (@vrochlani) reported from Yashodham, Maharashtra

    @JioCare Its surprising to note that we can't have access to older invoice.Which company is doing that only yours? Was not able to access the Invoice of Sept'22. Kindly be customer friendly in your support. Does your acc also deletes it after 180 days, then y not access to clients.

  • anurag11820
    Anurag Tiwari (@anurag11820) reported from Thāne, Maharashtra

    @reliancejio Jiotrue5G is not working on 5G phone Realme 10pro+ 5G But Airtel 5G @airtelindia is working

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra

    Internet not working but green light is there on fiber box. @JioCare How many times will I get internet interruption? Will you refund the amount for downtime?

  • psychedelic604
    Vin (@psychedelic604) reported from Mumbai Suburban, Maharashtra

    @JioCare need help with jio fiber connection. SSID is not showing up and calling your customer care is no help either. Kindly help

  • VikasShaw16
    Vikas Shaw (@VikasShaw16) reported from Mumbai Suburban, Maharashtra

    May I know any genuine contact person number I want to install mobile network tower in Mumbai on my rooftop @reliancejio @airtelindia @VodafoneGroup

  • sheldondsouza38
    Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra

    @airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra

    @JioCare In my jio fiber plan,of Rs 999,I am getting a speed of 31 and 25 ,when it is supposed to be 150 or whereabouts, what is the reason for slow speed ? Please check

  • praachinh
    praachi (@praachinh) reported from Mumbai Suburban, Maharashtra

    @reliancejio @DoT_India @TRAI Jio has been unnecessarily charging me for Netflix subscription which i have deactivated in Sept 2022.When i called the customer care services they said charges are correct and nothing can be done.I request the telecom authorities to help me in this

  • devarshibarot28
    Devarshi Barot (@devarshibarot28) reported from Mumbai Suburban, Maharashtra

    @JioCare I had activated and was using Jio 5G welcome offer. My plan was about to expire and I'd recharged with new one before it gets expired. After the shift to new plan my welcome offer is no longer there. Kindly help.

  • PrashantMello
    Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra

    @JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • funnysimbo
    Oldmonk and an Odia (@funnysimbo) reported

    @JioCare @reliancejio Pathetic service. If you have a outage you should inform your consumers so we can provision an alternative. I lost 2 hours just to figure out the problem is not from my end.

  • 49d46acf34cc4ca
    Hardik Mori (@49d46acf34cc4ca) reported

    @JioCare I told you that whatever you write from last 3 days it not work for me if you have any other solution provide me as soon as possible

  • nnaveen_raj
    Naveen Raj (@nnaveen_raj) reported

    @JioCare @reliancejio @jio_fiber internet is not working for a week.

  • Cryptablo
    AB (@Cryptablo) reported

    I have 5 jio connections in family every one has the same problem, 5g speed is 15mbps, this issue is not just indoor but outdoor too @JioCare @JioHotstar @reliancejio

  • 1107javed
    Javed Khan (@1107javed) reported

    No internet since morning and unable to reach a customer care executive. Every call is redirected to IVR. This connectivity issue occurs almost every month and affects my work. Need urgent resolution and a permanent fix. @JioCare

  • c_harishtweet
    Hari (@c_harishtweet) reported

    @JioCare @reliancejio Poor Jio network coverage in Pongaliyur near Vadavalli, Coimbatore. Very weak indoor signal, unstable 4G/5G, slow internet speeds and call quality issues. My wife and I had to switch to another operator due to poor coverage. Location: pongaliyur Coimbatore

  • iamofficial_ss
    shreyysays (@iamofficial_ss) reported

    DAY 3 of complete blackout by @reliancejio! 72 hrs of zero resolution, home office paralyzed, job at risk. Final warning: Fix this TODAY or I'm disconnecting JioFiber & porting all 4 family SIMs out. Pathetic support! Jio ID: 7247960273 @JioCare @TRAI #JioFiberDown #akola

  • Abhisheklive007
    Abhishek Mohanty (@Abhisheklive007) reported

    @JioCare : Since this morning, I’ve been experiencing significant fluctuations in internet speed. I’m working remotely, but I’m unable to get my work done. Please let me know or resolve the issue.

  • Cryptablo
    AB (@Cryptablo) reported

    One of the most premium area in Nashik, yet no network coverage and poor 5g speed of jio, what can you do for this? @JioCare @reliancejio

  • themanan1234
    Manan Doshi (@themanan1234) reported

    @reliancejio @JioCare pathetic serving . Internet is out from yesterday. Can’t connect with customer care thru phone or even by message (bots reply). I can’t work. This is absolutely bad. Please restore service NOW