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Reliance Jio

Reliance Jio outages and service status in Mumbai, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 3 outage signals in the last 24 hours around Mumbai, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Apr 23, 3:33 PM GMT+5:30.
  • 55% Internet (55%)
  • 18% Wi-fi (18%)
  • 16% Phone (16%)
  • 6% Total Blackout (6%)
  • 5% E-mail (5%)

The latest reports from users having issues in Mumbai come from postal codes 400017 , 400104 , 400022 , 400018 , 400014 , 400016 , 400019 and 400012 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 23: Problems at Reliance Jio

Reliance Jio is having issues since 11:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Airoli, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Mumbai Internet 2 hours ago
Mumbai Wi-fi 4 hours ago
Mumbai Wi-fi 19 hours ago
Mumbai Wi-fi 2 days ago
Mumbai Internet 2 days ago
Mumbai E-mail 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • snair700
    Sethu Nair (@snair700) reported from Mumbai Suburban, Maharashtra

    @JioCare What a ****** network. When your recharge expires all network go slow specially the data network.

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @reliancejio @JioCare it's frustrating time, taking twice the recharge but not given one single improvement in the jio... Everyday we are facing issue! I am not expecting such delay in service from Jio.. the more we raise whistle blow the more you are ignoring us big shame...

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare You can call and keep talking what I need is an solution for my problem where is that?? It doesn’t take 3 days to solve an internet problem?? I will wait until tomorrow morning 9:30, if you can resolve it, superb, if not please let me know how can I surrender the devices

  • Sarvjeet8082
    SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra

    @JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Why should I again revert when I am telling you issue isn’t fixed and I have given you ticket number which captures every details then why you keep on asking me. Please advise what has been done to fix this issue till date?

  • WhistleBlower_H
    Whistleblower-सिटी बजाओ📢 (@WhistleBlower_H) reported from Yashodham, Maharashtra

    Jio 5g Service Net...Hahahaha. It seems to run at a speed of 2G. 5G Internet service is still not available in cities like Mumbai Metropolitan. Ambani company is fooling all Indians. @reliancejio @JioCare @TRAI

  • GhoshSomu
    somnath (@GhoshSomu) reported from Mumbai, Maharashtra

    @JioCare @Nitaambani56 See this people are just robots, atleast give me a customer care number.

  • AnimeshK11
    Animesh Sunita Dada (@AnimeshK11) reported from Ghātkopar, Maharashtra

    @JioCare Mumbai 400086 Ghatkopar Nityanand Nagar Full areas Bad Jio network 😡😡😡 fully harassment.... Shame on you jio @reliancejio

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare Not able to watch IPL and Sony channels since 5 days,no service from Jiofiber, shocking state of affairs

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,

  • devarshibarot28
    Devarshi Barot (@devarshibarot28) reported from Mumbai Suburban, Maharashtra

    @JioCare I had activated and was using Jio 5G welcome offer. My plan was about to expire and I'd recharged with new one before it gets expired. After the shift to new plan my welcome offer is no longer there. Kindly help.

  • nlgogri
    NLG (@nlgogri) reported from Yashodham, Maharashtra

    @JioCinema app is not smooth at all. While watching highlights if you press back 10 second button then video freezes and commentary runs. Very pathetic experience @BCCI of watching ipl this year. Hope you address this issue at earliest @reliancejio

  • krish30777
    K.G.Nair (@krish30777) reported from Mumbai Suburban, Maharashtra

    @JioCare Since We are paying for 28 days why Team Jio's auto generated voice message hearing again and again... Such nasty experience with Jio. I know my recharge day... Pls stop this non sense or else I'll port to some other service. My Jio no. 8369338628

  • ashishhattangdi
    Dr. Ashish S. Hattangdi (Ph.D) (@ashishhattangdi) reported from Yashodham, Maharashtra

    @JioCare i wanted to Port our family numbers from prepaid to postpaid family plan. No response from website etc. Pls help

  • praveenkushwaha
    Praveen Kushwaha (@praveenkushwaha) reported from Yashodham, Maharashtra

    @JioCare Pathetic service from Jio fibre. Everyday internet down fpr 5-6 hours in Kandivali West area.

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare the port was the biggest mistake i have ever had... Despite being the highest charging amount of recharge i am not getting single one rupees service.... Delay in message.. and many of belonging voice i have been missed to due to your pathetic service

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Jio Fiber internet Not working since 1st February 2023 time: 7pm, but no response received about restoring of the connection. #jiofiber #Jiodown

  • shah7543
    shah (@shah7543) reported from Mumbai Suburban, Maharashtra

    @reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet

  • yogesh_tadge
    Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, Maharashtra

    @JioCare need to connect to customer care

  • LiveFromALounge
    Ajay Awtaney (@LiveFromALounge) reported from Mumbai Suburban, Maharashtra

    @JioCare when does the service on my postpaid phone resume? Its been 2 months approx and the bills are all@paid (you have a mandate for auto debit). Shall I port the number away?

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • ShivSharma29215
    Shiv Sharma (@ShivSharma29215) reported

    @reliancejio Need urgent assistance. I recently ported my esim over to a new iPhone and travelled out of India. My esim seems to have not ported over successfully and I'm not in India and I don't seem to have anywhere to go for help

  • watcher98765
    watcher (@watcher98765) reported

    @AritraG97090478 @Airtel_Presence I never thought I can use OLA, uber, mobile banking in my life!! I never thought I can use phonepe in my mobile!!!! All are now in reality bcoz I changed my SIM from Airtel to @reliancejio

  • PallaviKharghar
    Pallavi Singh (@PallaviKharghar) reported

    @JioCare Why DM? Solve my problem here

  • atrivedi05
    Ankur Trivedi (@atrivedi05) reported

    @JioCare It has hardly been a week since I switched to Airtel from jio. And this is the first drawback of Airtel that I found. It is a problem with Airtel when trying to call toll free numbers. I came to know from some other airtel users also. I already have a jio plan also.

  • Priyank94219880
    Priyanka (@Priyank94219880) reported

    will you solve my issue please its been 10 days @JioCare @reliancejio

  • ThisIsIbu
    Rebellious (@ThisIsIbu) reported

    @JioCare Facing this problem everyday in PIN 731236 area

  • dubeymaheep
    MहीP Duबे (@dubeymaheep) reported

    @JioCare Please help as fast as possible. Please donot delay

  • ASHUTOS61267387
    ASHU (@ASHUTOS61267387) reported

    @JioCare Calling service active nhi

  • di706
    kapil sejwal (@di706) reported

    @reliancejio @JioCare i am writing this formal complaint to express my extreme dissatisfaction with the persistent poor network quality and the unprofessional billing practices I have experienced. Despite my repeated attempts to resolve these issues, your customer service has

  • sonumahla82
    Sonu Mahla (@sonumahla82) reported

    @JioCare You did not solve my problem.otherwise i swich another company