1. Home
  2. Companies
  3. Reliance Jio
  4. Mumbai
Reliance Jio

Reliance Jio outages and service status in Mumbai, Maharashtra

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Mumbai, including 1 direct report.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received May 29, 3:45 PM GMT+5:30.
  • 63% Internet (63%)
  • 14% Total Blackout (14%)
  • 14% Wi-fi (14%)
  • 5% Phone (5%)
  • 2% E-mail (2%)
  • 2% TV (2%)

The latest reports from users having issues in Mumbai come from postal codes 400017 , 400104 , 400022 , 400016 , 400013 , 400014 , 400018 and 400019 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 29: Problems at Reliance Jio

Reliance Jio is having issues since 09:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, Mumbai Suburban, and Airoli.

CityProblem TypeReport Time
Mumbai Internet 12 hours ago
Mumbai Wi-fi 2 days ago
Mumbai Total Blackout 2 days ago
Mumbai Internet 2 days ago
Mumbai Internet 3 days ago
Mumbai Internet 3 days ago

Nearby cities with recent reports

Thāne

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port

  • psychedelic604
    Vin (@psychedelic604) reported from Yashodham, Maharashtra

    @JioCare why had the jio network suddenly become so back. Browsing on the phone has become a task.

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare Even Jio fiber speed is bad after upgrading to Rs 999 plan

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare tv channels on Jiofiber giving trouble,at times some channels disappear,my plan is 150 Mbps,stb needs to be checked

  • VikasShaw16
    Vikas Shaw (@VikasShaw16) reported from Mumbai Suburban, Maharashtra

    May I know any genuine contact person number I want to install mobile network tower in Mumbai on my rooftop @reliancejio @airtelindia @VodafoneGroup

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Mumbai Suburban, Maharashtra

    @JioCare bad network Network is not working Service is bad

  • GhoshSomu
    somnath (@GhoshSomu) reported from Mumbai, Maharashtra

    @JioCare @Nitaambani56 See this people are just robots, atleast give me a customer care number.

  • Pathak67k
    Tripurari Pathak (@Pathak67k) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare your network gone crazy....i received at least 16 calls from different state including 2 calls from J&k. Everyone is saying that I called them but how ?? I am in a meeting with peoples and my mobile is on table, no one using the how can I make call ??

  • HarshJaiwant
    Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, Maharashtra

    How should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare Not able to watch IPL and Sony channels since 5 days,no service from Jiofiber, shocking state of affairs

  • LiveFromALounge
    Ajay Awtaney (@LiveFromALounge) reported from Mumbai Suburban, Maharashtra

    @JioCare when does the service on my postpaid phone resume? Its been 2 months approx and the bills are all@paid (you have a mandate for auto debit). Shall I port the number away?

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare I think this 15 times I have forwarded my house details... Why the same sop has been following? Can't you come here and check network

  • TheVinodNair
    Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra

    @JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @JioCare @reliancejio your Sigma quality will never come.. such a degrade service daily i am facing despite several complaints you are just operating ur AI and phone technology i think u don't have enough tower and service engineer please close my service it's done now

  • mathewmantony
    मॅथ्यू अँटनी|Mathew Antony|മാത്യു ആന്റണി (@mathewmantony) reported from Mumbai Suburban, Maharashtra

    It's been 2 days @reliancejio internet services is down in Bandra.Apart from the consistency in giving SMS updates that service is not restored,there is no uptime. Will they also give billing reduction to all the subscribers.All are saying that no human interface at all.

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra

    @JioCare bas service My welcome offer not received I am not using 5g unlimited data With postpaid number My plan 399 9309855763

  • Deepako53618528
    Deepak ojha (@Deepako53618528) reported from Yashodham, Maharashtra

    @JioFiberVoice @reliancejio @JioCare The service is good but facing issues with the internet it gets down for 4- 5 hrs from last 15 to 20 days no support has been provided The app also doesn't resolve the issue. Worst customer support and issue resolve

  • WhistleBlower_H
    Whistleblower-सिटी बजाओ📢 (@WhistleBlower_H) reported from Yashodham, Maharashtra

    Jio 5g Service Net...Hahahaha. It seems to run at a speed of 2G. 5G Internet service is still not available in cities like Mumbai Metropolitan. Ambani company is fooling all Indians. @reliancejio @JioCare @TRAI

  • RaashulTandon
    RAASHUL TANDON (@RaashulTandon) reported from Mumbai Suburban, Maharashtra

    @airtelindia inspite of activating DND I'm getting zillion calls a day! Network issues haven't been resolved for the past 1 year. Is this a sublime message to port to @reliancejio ?!

  • KBrochwala
    Kaushal Broachwala (@KBrochwala) reported from Mumbai Suburban, Maharashtra

    @JioCare, @JioChat Jio down in goregaon east since yesterday night. Kindly resolve ASAP.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Jiguz
    || जिग्नेश पुरोहित || (@Jiguz) reported

    @JioCare JIO fiber down for the last 3 days, expected time for restoration getting pushed every time. Why should the consumers suffer?? Zero accountability from JIO...

  • kunwar_ajay
    Kunwar Ajay Rajput🚩 (@kunwar_ajay) reported

    @JioCare Strongly suggest everyone to avoid JioFiber. Never seen such poor customer service. Even after continuously following up for the last 2-3 days and sharing all details multiple times, there is still no resolution. Completely disappointing and unprofessional support experience.

  • AlwaysSetty
    kalki setty (@AlwaysSetty) reported

    @reliancejio Very disappointed with the international roaming service. My friend is stuck in qatar and his Jio number is completely inactive. He's unable to receive any calls or messages. Need an immediate resolution. Please look into this! @JioCare

  • TapanPankaj
    Ss (@TapanPankaj) reported

    @JioCare I have paid for 5g but u r providing 2g service. Ur service is so pathetic, useless just like jatra party government. Katha prabala kama balaaa

  • ramnareshraina
    ramnareshraina (@ramnareshraina) reported

    @JioCare no one resolved this issue, i have moved away from Jio air fiber , got another company wifi network installed at home. Thanks for the services, at least please schedule a engineer to collect your setup box and wifi router , I have already dropped email for service disconnect

  • I_am_your_vicky
    vignesh ⚙️ (@I_am_your_vicky) reported

    It's really too much of inconvenience I ordered prepaid sim (matching number) but activated as postpaid, even I paid ₹349 @reliancejio @JioCare i need resolution immediately. Myjio app makes me in pure frustration

  • J_SATYA_K
    JADHAVSATYAKUMAR (@J_SATYA_K) reported

    @reliancejio @reliancejio FRAUD Warning to anyone thinking of getting Jio Fiber: Think twice. Their sales team will promise you the world, but the moment you face an issue, you're on your own. I’ve been dealing with poor connectivity and broken promises from support-SR0000370TW7

  • damnrosh
    rosh 🧸 (@damnrosh) reported

    @JioCare i haven't talked to my parents for 2 days straight. I have called customer service 3 times already. FIX YOUR NETWORK.

  • PSonal1691993
    prashant singh (@PSonal1691993) reported

    @JioCare Details shared. As i mentioned its 2nd time I'm being asked to take new connection on shifting. If there's no relocation available in cities like Delhi NCR then there's no point mentioning it while selling tye product or service

  • mazharkhan512
    Mazahar Khan 😎 (@mazharkhan512) reported

    @JioCare @mukeshambani566 How many months you need sir to refund 448/- honestly its like 2 1/2 months crossed no update from you people why cant you take this serious in returning refund this is just worst service bullshit.