Reliance Jio outages and service status in Mumbai, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 4 outage signals in the last 24 hours around Mumbai, including 4 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Jul 18, 7:58 AM GMT+5:30.
- Internet (60%)
- Phone (13%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
The latest reports from users having issues in Mumbai come from postal codes 400104 , 400017 , 400019 , 400025 , 400013 , 400022 , 400014 and 400016 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 18: Problems at Reliance Jio
Reliance Jio is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, and Mumbai Suburban.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 3 hours ago |
|
Mumbai
|
Internet | 11 hours ago |
|
Mumbai
|
Phone | 11 hours ago |
|
Mumbai
|
Internet | 13 hours ago |
|
Mumbai
|
Internet | 2 days ago |
|
Mumbai
|
Total Blackout | 2 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
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UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra@JioCare @reliancejio #jiofiber #worstinternet service provider net down past 12 hours in our area and yet cannot resolve the issue
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ajay (@shuks1986) reported from Yashodham, Maharashtra@JioCare @TRAI having problems in voice call Too much disturbance with jio network i just got back to jio from Airtel but same problem with the same number
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मॅथ्यू अँटनी|Mathew Antony|മാത്യു ആന്റണി (@mathewmantony) reported from Mumbai Suburban, MaharashtraIt's been 2 days @reliancejio internet services is down in Bandra.Apart from the consistency in giving SMS updates that service is not restored,there is no uptime. Will they also give billing reduction to all the subscribers.All are saying that no human interface at all.
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Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra@reliancejio jio fiber isn’t working properly in Kopar Khairne. Please fix asap
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Kuldeep Vyas (@kuldeepvyaas) reported from Yashodham, Maharashtra5G NETWORK 0% HERE. ,MUMBAI-400101 19.201716,72.865914 Please solve problem .@reliancejio @JioCare @jio
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@reliancejio @JioCare You only hire Telecallers, Artificial intellect, but you don't have enough tower and service engineer to check the network compatibility.. it's daily pain ! Our day start with frustration. We are planning to go in consumer court @jagograhakjago
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Devarshi Barot (@devarshibarot28) reported from Mumbai Suburban, Maharashtra@JioCare I had activated and was using Jio 5G welcome offer. My plan was about to expire and I'd recharged with new one before it gets expired. After the shift to new plan my welcome offer is no longer there. Kindly help.
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gunjan khatri (@gunjankhatrii) reported from Mahape, Maharashtra@reliancejio @JioCare @_MukeshAmbani I am trying to order jio fiber box from last 15 days raised ticket also but i am told no stocks ..wanted to know if I can get the fiber setop box ..as never tght this item also will have shortage
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Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare Why should I again revert when I am telling you issue isn’t fixed and I have given you ticket number which captures every details then why you keep on asking me. Please advise what has been done to fix this issue till date?
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UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra@JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks
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Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra@ParikshitK_ @JioCare Facing this issue since the last few days
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Dr. Ashish S. Hattangdi (Ph.D) (@ashishhattangdi) reported from Yashodham, Maharashtra@JioCare i wanted to Port our family numbers from prepaid to postpaid family plan. No response from website etc. Pls help
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its me PANKAJ (@sandandstories) reported from Yashodham, MaharashtraI always wonder why people don’t make @reliancejio there first number. It got the answer. It’s a task to get through a real person on the customer care, first they will give you gyaan on what all are included in your plan and then no option to talk to a real person @JioCare
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DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra@JioCare In my jio fiber plan,of Rs 999,I am getting a speed of 31 and 25 ,when it is supposed to be 150 or whereabouts, what is the reason for slow speed ? Please check
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nikhilRC (@nikhilRC) reported from Yashodham, Maharashtra@JioCare @reliancejio I own a jio fiber conctn, last date to pay bill was 10 April, today mor I see the servics are suspendd. There can b sme issue, may b sme family emergncy tht someone was not able 2 pay the bill, wht is the logic in suspendng service in 2 days post due date
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Vinod Yadav (@vsy135) reported from Mumbai Suburban, MaharashtraPathetic service from @JioCare . Went to kanjur jio office (near huma cinema) to get my father's sim changed as existing one was corrupted. Everyone in that lane had electricity except jio store. Jio representative said "meter had been cut down as electricity bill is not paid"
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CJ (@JagtianiShekhar) reported from Yashodham, Maharashtra@reliancejio @JioCare WIFi issue since yesterday and completely down since yesterday night. Please resolve immediately, thanks.
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K.G.Nair (@krish30777) reported from Mumbai Suburban, Maharashtra@JioCare Since We are paying for 28 days why Team Jio's auto generated voice message hearing again and again... Such nasty experience with Jio. I know my recharge day... Pls stop this non sense or else I'll port to some other service. My Jio no. 8369338628
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SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra@JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio
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Praveen Kushwaha (@praveenkushwaha) reported from Yashodham, Maharashtra@JioCare Pathetic service from Jio fibre. Everyday internet down fpr 5-6 hours in Kandivali West area.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Ankur Bhati (@AnkurBh33157593) reported@JioCare @reliancejio pathetic service!! It's been over 6 hours that our wifi is out in Shastri Nagar, Ghaziabad. Thanks for the abysmal service!! Shame!
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Ram Mishra (@mishra1969) reported@reliancejio This is what jio given me in Lucknow in the name of 5G network: Download Speed: 54.6 Mbps (Barely matching standard 4G thresholds) Upload Speed: A completely unusable 2.71 Mbps Jitter: 22 ms (Indicating severe network instability and packet fluctuations)
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Mayurakshi Singhania (@Mayurakshi007) reported@JioCare I've sent you a DM, but you haven't seen it yet or taken any action. I feel bad.
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TelecomTalk (@TelecomTalk) reportedMedia Report: A JioFiber customer had to fight for nearly six years over a Rs 1,000 refund despite its “free 30-day trial” and “no questions asked” promise. A Kerala consumer commission found Reliance Retail guilty of unfair trade practice and ordered it to pay the refund with interest, compensation and litigation costs. Have you faced a similar refund issue with JioFiber? Share your experience with us. #Jio #RelianceJIo
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Rajesh Reddy (@ModaloGola) reportedIf you're not able to provide 5g why you are offering it for the customers the worst network coverage in chennai itself... unable to cover top 3rd City in india how can we able to expect signal in villages @reliancejio @JioCare the worst sym ever gonna use this one
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Gautham Pai (@gauthampai) reported@JioCare I want to close my Fiber connection. None of your options work. The app asks me to call a phone number. There is no option to raise a request not to talk to customer care. No response to my emails. Stop sending us in a loop.
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Arpit Porwal (@Arpit_2905) reported@JioCare SR00003BGVPX SR00002MFVHK SR00003AK6SP SR00002H4264 These are the service request numbers raised for the same concern
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Shany Srivastava 🇮🇳 🚩 (@AnkurshanyShany) reported@JioCare @JioCare I'm repeatedly receiving the exact same copy-paste response from different agents (only the name changes from Dipesh to Vidhi). This clearly shows no one is actually reviewing my complaint.
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Vish@l Yadav (@Vishalyadav765) reportedHello @jioupwest your service of calling and internet both are poor and you have charge much more. My experience of Jio is not to good every day I suffer bad experience of calling and internet @JioCare @JioCare
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Moteeullah Azmi (@moteeullahazmi) reported@JioCare Please resolve this issue and honor the commitments made before payment. @reliancejio @JioHotstar #JioFiber #CustomerSupport #Broadband