Reliance Jio outages and service status in Mumbai, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 3 outage signals in the last 24 hours around Mumbai, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 26, 1:30 PM GMT+5:30.
- Internet (57%)
- Wi-fi (16%)
- Phone (16%)
- Total Blackout (6%)
- E-mail (4%)
The latest reports from users having issues in Mumbai come from postal codes 400104 , 400017 , 400022 , 400018 , 400016 , 400031 , 400013 and 400014 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 26: Problems at Reliance Jio
Reliance Jio is having issues since 03:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Airoli, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Wi-fi | 8 hours ago |
|
Mumbai
|
Phone | 9 hours ago |
|
Mumbai
|
Internet | 24 hours ago |
|
Mumbai
|
Internet | 1 day ago |
|
Mumbai
|
Wi-fi | 1 day ago |
|
Mumbai
|
Internet | 1 day ago |
Community Discussion
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Reliance Jio Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
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LFO Shrey Plays (@shreyplaysYT) reported from Mumbai Suburban, MaharashtraWhat is it with @reliancejio @PlayApex ping problems. Every alternate game the ping is at above 200ms. So annoying nd irritating.
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ajay (@shuks1986) reported from Yashodham, Maharashtra@JioCare @TRAI having problems in voice call Too much disturbance with jio network i just got back to jio from Airtel but same problem with the same number
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Vishal H Rochlani (@vrochlani) reported from Yashodham, Maharashtra@JioCare Its surprising to note that we can't have access to older invoice.Which company is doing that only yours? Was not able to access the Invoice of Sept'22. Kindly be customer friendly in your support. Does your acc also deletes it after 180 days, then y not access to clients.
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UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra@JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks
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Ramdoot Ashu (@dhi_ashu) reported from Yashodham, MaharashtraHey @JioCare I am facing internet related issue from a couple of days contact the customer care but not got any response pls solve the issue @reliancejio
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Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare Intermittent connection loss!! I am done now take some effort to investigate open the ticket listen to what your representative has advised & then let me know on what grounds you have closed the ticket without providing resolution and none of you jerks making an effort to call me
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare You can call and keep talking what I need is an solution for my problem where is that?? It doesn’t take 3 days to solve an internet problem?? I will wait until tomorrow morning 9:30, if you can resolve it, superb, if not please let me know how can I surrender the devices
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Vinod Yadav (@vsy135) reported from Mumbai Suburban, MaharashtraPathetic service from @JioCare . Went to kanjur jio office (near huma cinema) to get my father's sim changed as existing one was corrupted. Everyone in that lane had electricity except jio store. Jio representative said "meter had been cut down as electricity bill is not paid"
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Nidhaye Phand (@nidhayephand) reported from Yashodham, Maharashtra@JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare the port was the biggest mistake i have ever had... Despite being the highest charging amount of recharge i am not getting single one rupees service.... Delay in message.. and many of belonging voice i have been missed to due to your pathetic service
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Mehak Kala (@mehak_kala) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio @JioFiberChennai When v need the connection then why it takes only half a day. Horrible sales team especially Hemant Singh frm Thane branch +919321003391 Need dis sorted asap
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Vin (@psychedelic604) reported from Mumbai Suburban, Maharashtra@JioCare need help with jio fiber connection. SSID is not showing up and calling your customer care is no help either. Kindly help
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Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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Deepak ojha (@Deepako53618528) reported from Yashodham, Maharashtra@JioFiberVoice @reliancejio @JioCare The service is good but facing issues with the internet it gets down for 4- 5 hrs from last 15 to 20 days no support has been provided The app also doesn't resolve the issue. Worst customer support and issue resolve
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Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra@JioCare RT news channel is not working on jio fiber.Please help
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Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra@reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response
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Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra@airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.
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Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, MaharashtraHow should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare tv channels on Jiofiber giving trouble,at times some channels disappear,my plan is 150 Mbps,stb needs to be checked
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PRANOY CHAUAAN (@PRANOY_CHAUAAN) reported from Mumbai Suburban, Maharashtra@SardarSomdeep @JioCare @Airtel_Presence God Knows now what and when would jio commercially start 5G for everyone - my phone model on the other hand supports more bands then required like Millimetre Wave , which would never connect coz they use MM WAVE to interlink towers
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Subhanahu (@Subhan420d) reportedHi @reliancejio @JioCare Facing continuous network issues with my Jio connection. Requesting urgent replacement of the router and connection wire as the service quality has been very poor. Kindly resolve this at the earliest.
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Kathirvel.p (@Kathirvelpal) reported@JioCare No action so far.. inspite of call back from customer care also. Really horrible service. If I had not paid till sep 2026 I would have cancelled the connection
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Ruchika Kumari (@ruchika_1997) reportedIt’s been 2 days now, and @reliancejio has not been able to resolve the outage issue. Every hour, I am being told that it will be fixed in the next hour. @JioCare #jioOutage
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KK7 (@Progana341576) reported@JioCare why is your Wi-Fi constantly down??? Please restore it
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PoliticoEsquire 🎭 (@MemonLLB) reported@JioCare This is not related to any particular app or website. The entire area is facing complete network failure—no 4G or 5G connectivity at all for the past 36+ hours. @reliancejio @JioCare
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Rajat Chauhan (@Rajat1759) reportedInternet down since morning. Engineer assigned says area not serviceable, yet same engineer reassigned again. No resolution after multiple calls. Need urgent fix TODAY. Service Request ID: SR00002KQ8RC @JioCare @reliancejio
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Ansh gala (@Anshgala1) reported@JioCare @reliancejio JioAirFiber Order No NO0001CYPDTO was not installed due to no network signal and your technician cancelled it Despite this refund of Rs 807 is still pending This delay is unacceptable Process the refund immediately
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Garvit Asthana (@AsthanaGarvit) reportedThe ****** service is still down. @JioCare send someone to take away this **** box. Repeated failures, no resolution, and tickets being put “on hold” without my consent. This is beyond frustrating. Worst experience with @reliancejio. Want to switch now, how is @airtelindia?
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Ram Lal (@dhup987) reported@JioCare Will you only take details or provide any actual resolution too. And if you can't then refund my full money and take back your setup. It's not even a week and this is how your team is acting up
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keshav (@mahajankeshav2) reported@JioCare @reliancejio @JioCare Another SR raised (SR000034DQS9) with promised update by 26 Apr 7pm, yet still no refund issued. Multiple SRs, same issue, zero resolution. Stop generic replies—share exact refund timeline & process immediately.