Reliance Jio outages and service status in Mumbai, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Mumbai, including 2 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jul 30, 1:06 PM GMT+5:30.
- Internet (61%)
- Total Blackout (12%)
- Wi-fi (12%)
- Phone (12%)
- E-mail (2%)
- TV (1%)
The latest reports from users having issues in Mumbai come from postal codes 400104 , 400017 , 400022 , 400025 , 400013 , 400019 , 400014 and 400016 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 30: Problems at Reliance Jio
Reliance Jio is having issues since 03:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 8 hours ago |
|
Mumbai
|
Wi-fi | 9 hours ago |
|
Mumbai
|
Wi-fi | 1 day ago |
|
Mumbai
|
Phone | 2 days ago |
|
Mumbai
|
Internet | 2 days ago |
|
Mumbai
|
Internet | 4 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
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Mainudeen sumro (@Msumro_) reported from Mumbai, Maharashtra@JioCare I'm already in support area and using supported device with 2999 recharge
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shah (@shah7543) reported from Mumbai Suburban, Maharashtra@reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet
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Pankaj K (@pankajcyberr) reported from Mumbai, MaharashtraInternet not working but green light is there on fiber box. @JioCare How many times will I get internet interruption? Will you refund the amount for downtime?
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Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra@reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare tv channels on Jiofiber giving trouble,at times some channels disappear,my plan is 150 Mbps,stb needs to be checked
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Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra@JioCare I want to port my no to onther service provider. Your complaints number 198 not working. Your customer support worst on Twitter too.
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare Even Jio fiber speed is bad after upgrading to Rs 999 plan
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Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra@ParikshitK_ @JioCare Facing this issue since the last few days
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manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra@JioCare Pls share the number of the area division city level supervisors. This is not done. Every two days the network is down and we keep bearing with it. What quality of service is this??? @TimesNow
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Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio 5 days since registering entity on trueconnect and making a payment. Received invoice and email saying registered but we cannot move forward. Multiple complaint raised on email. Extremely frustrated! Urgent support needed
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Vin (@psychedelic604) reported from Mumbai Suburban, Maharashtra@JioCare need help with jio fiber connection. SSID is not showing up and calling your customer care is no help either. Kindly help
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Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra@JioCare Everytime I am given this same vague replies and no concrete resolution. Huge mistake that I ported out from Airtel to Jio for such sub standard network and more so for such pathetic service experience as no one in Jio ever listens. Such arrogance
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Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare No one has called me no technician has visited and issue is resolved wow you guys are amazing all companies should learn this skill from you without calling/visiting customer and addressing their concerns to resolve issues!
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SARFRAZ ANSARI (@sarfrazansarii) reported from Mumbai Suburban, MaharashtraHii @JioCare My Phone Is 5G My Jio Sim Is 5g But it not showing 5g Please Help me
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Sonia Notani (@sonianotani) reported from Mumbai Suburban, MaharashtraNo customer care number. Emails got a few holding replies and then no replies. This is a critical service for us!! @reliancejio @JioCare
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare one thing is for sure will never port to @reliancejio as their executive couldn't call in more than 5 days. It's their 5g service
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Pratik HS Shah (@hspratik) reported from Yashodham, Maharashtra@JioCare @JioFiberVoice @reliancejio horrible experience ever while installation of jio fiber, they were sugar coated sweet talkers while taking selling plans & equally unpleasant experience while installation. Please update about cancellation & refund process of order
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@reliancejio @JioCare it's frustrating time, taking twice the recharge but not given one single improvement in the jio... Everyday we are facing issue! I am not expecting such delay in service from Jio.. the more we raise whistle blow the more you are ignoring us big shame...
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Nidhaye Phand (@nidhayephand) reported from Yashodham, Maharashtra@JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!
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Kaushal (@kaush31886) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio this is happening second time. Suddenly internet and router stop working. And the best part is JIO service person will attend my request on 15th march? Seriously ? Soo fast ? dominance is dangerous in market ..its true. @HathwayBrdband was better. 😔
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Prasanna Tripathy (@tuantripathy) reported@JioCare If a complaint stands unresolved for more than a day, it is better not to use the system. When the time was scheduled for today between 12 to 1 pm, the eng. Should have informed about delay,if any. 9nus lies with the Eng not with customer.
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PROUD 🇮🇳 ŃÁBÍŚÀĂ (@nabisa10) reported@JioCare may jiofabier is not working properly....& no 1 is there to solve the problem...every week I need to call why this kind of 3rd class service??? #jiofabier #jionet
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Raju Gorai (@RajuGorai5371) reported@reliancejio My phone running 3 days ago jio phone with recharge then I put this sim on jio bharat v4 but recharge not working 123 plan recharge failed
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Dibyasachi Mohanty 🇮🇳 (@Dibya__Indian) reportedDear @JioCare, My JioFiber has not been working. I registered a complaint through the MyJio app (Service Request: SR00002N0K3C). An engineer visit was scheduled for 30 July, 3:00–4:00 PM, but no one has visited yet. @TRAI
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Ved prakash 🇮🇳 (@alwaysved) reported@JioCare, It's been more than a year, and my area still doesn't have reliable Jio 5G coverage. I genuinely want to switch from @airtelindia because of repeated network issues, but I can't do so until Jio provides stable indoor 5G here.
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sandy (@sandipjha88) reported@RelianceDigital U have such a crap service.Requested 4 duplicate Bill and I was asked to wait for 24 hrs to get bill on my email. Had I bought it from other e-commerce I could have downloaded my bill immediately. Ur @reliancejio service 2 is super crap which I will port soon.
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vivek kaushik (@vivekkaushik974) reported@JioCare @JioCare she was constantly asking me to jist wait.. she told me 24 hours have not been passed and you have to wait, but the reality is that it been 2 days now and for sure it will not be fixed today as technician couldnt identify the issue.. such a shame..
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LAURUS- Redifining gravity (@drvarunpain) reportedAlmost 3 days internet not working . Service engineer not coming. @JioCare @reliancejio Close your company and plz refund my money.
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Dr Kevin Kantaria (@Dr_Valgus) reported@JioCare No call from your state team. And also no resolution is yet provided. This is seriously a scam that you guys are doing.!!!!
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Aravind S (@aravinds81) reported@JioCare Useless service.. pathetic..seems they will.not attend calls after 5pm..better to get a reliable service provider