Reliance Jio outages and service status in Mumbai, Maharashtra
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Mumbai, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Aug 12, 8:28 PM GMT+5:30.
- Internet (60%)
- Wi-fi (12%)
- Phone (12%)
- Total Blackout (11%)
- E-mail (6%)
The latest reports from users having issues in Mumbai come from postal codes 400017 , 400104 , 400022 , 400013 , 400025 , 400016 , 400037 and 400014 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 13: Problems at Reliance Jio
Reliance Jio is having issues since 01:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Phone | 11 hours ago |
|
Mumbai
|
Internet | 21 hours ago |
|
Mumbai
|
Phone | 2 days ago |
|
Mumbai
|
Wi-fi | 3 days ago |
|
Mumbai
|
Wi-fi | 3 days ago |
|
Mumbai
|
Internet | 3 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
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Whistleblower-सिटी बजाओ📢 (@WhistleBlower_H) reported from Yashodham, MaharashtraJio 5g Service Net...Hahahaha. It seems to run at a speed of 2G. 5G Internet service is still not available in cities like Mumbai Metropolitan. Ambani company is fooling all Indians. @reliancejio @JioCare @TRAI
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Kuldeep Vyas (@kuldeepvyaas) reported from Yashodham, Maharashtra5G NETWORK 0% HERE. ,MUMBAI-400101 19.201716,72.865914 Please solve problem .@reliancejio @JioCare @jio
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Indian (@Ankit28789794) reported from Yashodham, Maharashtra@reliancejio @JioCare @JioSaavn Feedback: caller tunes sound quality is very very poor, users loves to set up their loved tune but caller tune sound quality is super poor than the actual sound. It is disappointing, please see if you can improve in that section. Thanks
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Ashwini Pawar (@theonlyashwini) reported from Yashodham, MaharashtraWhy struggle to discontinue a number which is not in use ??? @reliancejio @JioCare tired of calling customer service, chatting from the app, visiting gallery!
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Animesh Sunita Dada (@AnimeshK11) reported from Ghātkopar, Maharashtra@JioCare Mumbai 400086 Ghatkopar Nityanand Nagar Full areas Bad Jio network 😡😡😡 fully harassment.... Shame on you jio @reliancejio
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radhe radhe (@ricaopowel214) reported from Andheri, Maharashtra@JioCare why there is no network in Andheri East. Near mogra station. Since morning, there is issue in the network. Pathetic network.
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SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra@JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio
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Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra@JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.
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Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, MaharashtraHow should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio
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manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra@JioCare And once again the wifi has been down since last evening 9pm and not working yet after 12 hrs. Pls escalate this complaint. I don't want ur standard reply.
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Volney Myron (@volneymyron) reported from Yashodham, MaharashtraThe worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!
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Mehak Kala (@mehak_kala) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio @JioFiberChennai When v need the connection then why it takes only half a day. Horrible sales team especially Hemant Singh frm Thane branch +919321003391 Need dis sorted asap
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Tripurari Pathak (@Pathak67k) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare your network gone crazy....i received at least 16 calls from different state including 2 calls from J&k. Everyone is saying that I called them but how ?? I am in a meeting with peoples and my mobile is on table, no one using the how can I make call ??
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Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare No one has called me no technician has visited and issue is resolved wow you guys are amazing all companies should learn this skill from you without calling/visiting customer and addressing their concerns to resolve issues!
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare Keep on working you have time till 31st Dec 2023 to call a customer who wanted to port in JIO and this is what @reliancejio calls 5G service
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare now it's finish.. let's disconnect!! Network is the soul of Mobile device now a days i am carrying body without soul... poor network, poor service 😔 unsatisfied!!
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LFO Shrey Plays (@shreyplaysYT) reported from Mumbai Suburban, MaharashtraWhat is it with @reliancejio @PlayApex ping problems. Every alternate game the ping is at above 200ms. So annoying nd irritating.
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare tv channels on Jiofiber giving trouble,at times some channels disappear,my plan is 150 Mbps,stb needs to be checked
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@JioCare @reliancejio your Sigma quality will never come.. such a degrade service daily i am facing despite several complaints you are just operating ur AI and phone technology i think u don't have enough tower and service engineer please close my service it's done now
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Mihir Pandya (@mihir_kp) reported from Yashodham, Maharashtra@JioFiberVoice @JioCare cant access Jio fiber internet and could not run diagnostics check, please help
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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@iamsrkian Raj (@Wasimak72436966) reported@JioCare @reliancejio My JioFiber issue has been unresolved despite multiple complaints and emails. Google/Amazon work, but Flipkart, Uber Driver, Myntra, X & several other services don’t work on JioFiber.Please escalate this to your technical/network team and resolve it urgently
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faiz uddin siddiqui (@Faizuddin2011) reported@CareJpb @reliancejio @JioCare After I tweeted about my issue, I finally received a call from Mr. Unfortunately, the response was the same as your customer care team has been giving me for the last 7 days: “Please wait, it will be resolved.” Seven days of waiting, and still no resolution.
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Rajendra Hedakamudik (@Follow_Rajendra) reported@reliancejio @reliancejio you are making profit of monopoly leaving no chocie to indian citizens any option. Taking money for service and not giving 10% as service what is the use of taking 5g if iam.getting 10kbps. Aircell, Uninor and others were better
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Rajkumar M (@Rajkumar3684) reported@JioCare Absolutely pathetic internet service! No proper resolution, and customer care keeps giving the same useless scripted responses. Fix the issue immediately or stop charging customers for a service you clearly cannot provide. This service is absolute bullshit.
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@iamsrkian Raj (@Wasimak72436966) reported@JioCare Please don’t just forward the complaint again. I’ve already raised multiple complaints and emails, but the issue remains unresolved. I need a proper technical investigation and a clear resolution timeline,
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Vignesh (@AkVicky_3) reported@JioCare Soon soon soon.. I'm tired of this. Even for Ajith Kumar films updates I didn't hear this much soon 😭😭 Man.. Literally Jio is the worst ever in customer service. It's been 5 days already!! Guess what? Today also they won't resolve the issue! I'm damn sure about this!
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NKPatil (@NKPatil_) reportedMy #JioWIFI +91-3774354573 is not working @JioCare #JioFibre
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KAMLESH PARYANI (@kamlesh789) reportedExtremely disappointed with @JioCare @reliancejio service. It's been over 3 days since I paid for a new WiFi & TV connection registration no8460893577, and no installation technician has shown up yet. If you cannot install it immediately, please initiate a full refund of my amt.
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Vinnay Asraani (@VinnayAsraani) reported@JioCare your Jio Fiber is not working since last five days in Kandivali East, Mumbai. None of your service staff is responding. @PMOIndia please help.
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@iamsrkian Raj (@Wasimak72436966) reported@JioCare Please don’t just forward the complaint again. I’ve already raised multiple complaints and emails, but the issue remains unresolved. I need a proper technical investigation and a clear resolution timeline, not another generic response. Please resolve this urgently,