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Reliance Jio

Reliance Jio Outage Report in Mumbai, Maharashtra

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Mumbai come from postal codes 400017 , 400104 , 400022 , 400013 , 400019 , 400014 , 400025 and 400072 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 5: Problems at Reliance Jio

Reliance Jio is having issues since 02:50 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 14% Wi-fi (14%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 0% TV (0%)

Live Outage Map Near Mumbai, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, and Thāne.

CityProblem TypeReport Time
Mumbai Internet 1 day ago
Mumbai Internet 2 days ago
Mumbai Internet 2 days ago
Mumbai Internet 2 days ago
Mumbai Total Blackout 3 days ago
Mumbai Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • agarwalvishnu
    vishnu agarwal (@agarwalvishnu) reported from Mumbai Suburban, Maharashtra

    Pathetic network coverage @JioCare @reliancejio

  • Dhwalin
    Dhwalin (@Dhwalin) reported from Mumbai Suburban, Maharashtra

    Hello #mukeshambani sir, I respect you lot and ur initiative called @reliancejio but they have charged me so high this time and service usage seems false. I request @jiocare to take deep interest in my case. Kindly check my bill and waive off the charges you made in ongoing bill.

  • RaviRaj48207870
    ravi rajput (@RaviRaj48207870) reported from Mumbai Suburban, Maharashtra

    @reliancejio your network is bad after recharge

  • Handle_Rahul
    Rahul Rane (@Handle_Rahul) reported from Mumbai Suburban, Maharashtra

    @reclaim__ @reliancejio @VodafoneIN It sucks bro. It is even worse in Goa so had to do it before reaching tomorrow haha.

  • rathami
    Amit Rathod (@rathami) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare My #JioFiber broadband has been down for a while with just red light blinking on your router for sometime now. Tried reaching your #customercare number but the #IVR just puts me on #hold for #minutes and I don't have that much patience to wait.

  • ANKITMI71601154
    ANKIT MISHRA (@ANKITMI71601154) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio There is v.slow speed we are getting in our aera for reliance jio 4G Kindly check and confirm

  • gharge_mahesh
    Mahesh Gharge (@gharge_mahesh) reported from Thāne, Maharashtra

    @JioCare Plz don't ask me to do DM because you don't have solution on it. Improve your network throughout maharashtra region. That's the only solution. @JioCare

  • hsc285
    Harpreet (@hsc285) reported from Mumbai Suburban, Maharashtra

    @HathwayBrdband ever since you guys moved to @reliancejio there have been so many connectivity issues! I am going to shift to a Pvt ISP. You guys have no proper system of customer service anymore. Had it!!

  • AnkushKastwar
    कुँ अंकुश सिंह कस्तवार 🇮🇳 (@AnkushKastwar) reported from Mumbai Suburban, Maharashtra

    Frustrating service by @airtelindia .no clear voice call no net speed. Total boring. Dear @Airtel_Presence you should learn from @reliancejio how to give service or merge with jio. Thuuuu

  • hanif12445
    Mohammad Hanif (@hanif12445) reported from Trombay, Maharashtra

    @reliancejio @JioCare Pheteric network at my aeria Poor internet speed

  • vinkshah61
    vinod shah (@vinkshah61) reported from Mumbai Suburban, Maharashtra

    @JioCare It is indeed sad that the days of poor service has started. Today I have been calling the jio fibre service/helpline no for JIO Giga Fibre connection three times & wastedof more than 40 minutes before getting through. This is sad

  • mickeybunty
    Ajay Bhatia (@mickeybunty) reported from Mumbai Suburban, Maharashtra

    @reliancejio @RelianceDigital absolutely disgusted with follow up , made a mistake of taking annual Gold plan. Slow speed , pathetic service, no revert . Total disaster . Waste of money

  • Handle_Rahul
    Rahul Rane (@Handle_Rahul) reported from Mumbai Suburban, Maharashtra

    Finally moved on to @reliancejio after putting up with @VodafoneIN ‘s shitty network!

  • tarun_jagwani
    Tarun Jagwani (@tarun_jagwani) reported from Mumbai Suburban, Maharashtra

    @reliancejio terrible service. Paid for a plan. Not willing to activate it nor refund the amounts. #scam. Completely unapologetic about scamming me. Spoke to Arun from their service centre. Have recorded myself talking to them as well. Will be sharing that as well.

  • bigyanverma
    Dr. Bigyan Verma (@bigyanverma) reported from Mumbai, Maharashtra

    @JioCare #JioFiber #jio_customer_care My account no is 2235928801. Paid for Silver plan 3 hrs back and my net is still down. Your useless call centre made wait for 20 minutes with horrible music and no luck...

  • Shaillender
    Bob Mittal, CPSP (@Shaillender) reported from Mumbai Suburban, Maharashtra

    Extremely poor customer service by @HathwayBrdband. SRs closed without acknowledgement from customer; speeds are extremely slow, while charges for connectivity are promptly collected. Sales teams rudely put you off saying not their problem. @reliancejio @SDCorpOfficial

  • Ecommerce_Exp
    Forum Visariya (@Ecommerce_Exp) reported from Mumbai Suburban, Maharashtra

    We want to discontinue using @airtelindia immediately. #Airtel is asking me to wait till 31st December to continue using services. Kindly help us port to #jio @JioCare

  • KapoorSudhanshu
    Sudhanshu Kapoor (@KapoorSudhanshu) reported from Mumbai Suburban, Maharashtra

    @reliancejio your much hyped jio fiber service which as publicised was stared in sept 2019 but could not reach even prime areas yet like powai (powai police station). Really pathetic.

  • abhinav_gkp
    Abhinav Kumar (@abhinav_gkp) reported from Thāne, Maharashtra

    @reliancejio Otherwise, slowly , you will follow Reliance infocomm path and finally dead end. Remember, the capacity of average indians n decide tariffs. "Data is not feed of human being." I hope, I have conveyed , my request. Else after 4 days, I will not be your customer.Thanks

  • gharge_mahesh
    Mahesh Gharge (@gharge_mahesh) reported from Thāne, Maharashtra

    @JioCare Plz charge more money each month but give us excellent network

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • ramvinay57
    Vinay Singh (@ramvinay57) reported

    @JioCare It has been an year following up for JioFiber still no information.Your rampup plan is slow and no updates after raising a request for connection .@JioCare prioritise this request

  • suchak
    suchak patel (@suchak) reported

    @JioCare @Sandy875040 @JioCare I Ported to Jio today. I am trying for the tele verification. But I can't as I ddint recieve any pin on my alternative number. Please help to activate sim

  • BbCyberExpert
    Balkrishan Sharma 🇮🇳 (@BbCyberExpert) reported

    Jio customer support number. Except :- 198 and 1991 Both the support number only for advertisement not for the support. Yeah dabao wo dabao ......😡😡😡 @JioCare @reliancejio

  • yadavjay33
    jay yadav (@yadavjay33) reported

    @JioCare The problem was fixed but it lasted for a day only. Customer care even not providing the status of the complaint.just disconnecting the phone. Great support

  • RM_Edu_Tech
    Ramesh krishna Mandale (@RM_Edu_Tech) reported

    Now days facing lot of problem in #jionetwork not able to run even #youtube on this network. I have complained to customer care they are asking to rate feedback but solving issue. Please go through it. #jiocustomercare @reliancejio

  • Sandy875040
    Sandeep Kumar (@Sandy875040) reported

    Why speed is too slow of internet?? @JioCare

  • RM_Edu_Tech
    Ramesh krishna Mandale (@RM_Edu_Tech) reported

    Now days facing lot of problems with #jionetwork not able to run even #youtube on this network. I have complained to #jiocustomer care but they ask me to rate feedback of call and not solved my issue. Please go through it. @reliancejio

  • vikramhimanshu
    Himanshu V Tantia (@vikramhimanshu) reported

    Dear @reliancejio, I was told that after my issue is fixed @JioCare would extend my validity by the number of days (7 in this case) I had no internet and that hasn’t happened yet. I am not asking for anything more than what I was owed by you. pay for the internet and I need it.

  • Rajnikantrk1
    Rajnikant rk (@Rajnikantrk1) reported

    @JioCare @reliancejio So no one is going to help us and still we are lack of network inside home. it's more than a week now. So we should move to other networks as not a single action yet taken by Jio to improve our network coverage.@TRAI

  • SChanodia
    Sanjeev Chanodia (@SChanodia) reported

    @JioCare Please resolve problem relating to Jio fibre number 07553550614 due to fiber cable breakage