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Reliance Jio

Reliance Jio outages and service status in Mumbai, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 3 outage signals in the last 24 hours around Mumbai, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jun 15, 8:37 PM GMT+5:30.
  • 65% Internet (65%)
  • 18% Wi-fi (18%)
  • 8% Phone (8%)
  • 7% Total Blackout (7%)
  • 2% E-mail (2%)
  • 1% TV (1%)

The latest reports from users having issues in Mumbai come from postal codes 400017 , 400104 , 400022 , 400016 , 400014 , 400025 , 400013 and 400019 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 16: Problems at Reliance Jio

Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Mumbai Internet 14 hours ago
Mumbai Internet 18 hours ago
Mumbai Internet 19 hours ago
Mumbai Suburban Wi-fi 1 day ago
Mumbai Internet 2 days ago
Mumbai Internet 2 days ago

Nearby cities with recent reports

Mumbai Suburban

1 recent signals

1 day ago
Thāne

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Jio Fiber internet Not working since 1st February 2023 time: 7pm, but no response received about restoring of the connection. #jiofiber #Jiodown

  • JagtianiShekhar
    CJ (@JagtianiShekhar) reported from Yashodham, Maharashtra

    @reliancejio @JioCare WIFi issue since yesterday and completely down since yesterday night. Please resolve immediately, thanks.

  • RaashulTandon
    RAASHUL TANDON (@RaashulTandon) reported from Mumbai Suburban, Maharashtra

    @airtelindia inspite of activating DND I'm getting zillion calls a day! Network issues haven't been resolved for the past 1 year. Is this a sublime message to port to @reliancejio ?!

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare Inspite if registering a new complaint this afternoon at 12:30 I was been told that an engineer would visit by 3pm and it’s already 5pm but nobody here and also no communication, is this truly a 5G experience which you’ll claim??? Poor customer service

  • ManishaNanavaty
    manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra

    @JioCare And once again the wifi has been down since last evening 9pm and not working yet after 12 hrs. Pls escalate this complaint. I don't want ur standard reply.

  • krish30777
    K.G.Nair (@krish30777) reported from Mumbai Suburban, Maharashtra

    @JioCare Since We are paying for 28 days why Team Jio's auto generated voice message hearing again and again... Such nasty experience with Jio. I know my recharge day... Pls stop this non sense or else I'll port to some other service. My Jio no. 8369338628

  • miteshsaraf78
    Mitesh Saraf (@miteshsaraf78) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare Hey when is #Mumbai getting #5G really sick of this useless currant network 😡

  • yogesh_tadge
    Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, Maharashtra

    @JioCare need to connect to customer care

  • sheldondsouza38
    Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra

    @airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.

  • satishtiwari81
    satish tiwari (@satishtiwari81) reported from Mumbai Suburban, Maharashtra

    @reliancejio @RelianceEnt @reliancegroup kindly take notice that jio fibre team had assured us free connection to society.but after 2 month of service started.there is no response from team .feeling cheated from jio fibre .from Satish tiwari veermahal chs lalbaug 9820464853

  • sonianotani
    Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra

    No customer care number. Emails got a few holding replies and then no replies. This is a critical service for us!! @reliancejio @JioCare

  • paaaarthhh
    Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra

    @JioCare RT news channel is not working on jio fiber.Please help

  • Deepako53618528
    Deepak ojha (@Deepako53618528) reported from Yashodham, Maharashtra

    @JioFiberVoice @reliancejio @JioCare The service is good but facing issues with the internet it gets down for 4- 5 hrs from last 15 to 20 days no support has been provided The app also doesn't resolve the issue. Worst customer support and issue resolve

  • starchaitnya
    Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra

    Hello @JioCare r u seriously care your customer

  • gunjankhatrii
    gunjan khatri (@gunjankhatrii) reported from Mahape, Maharashtra

    @reliancejio @JioCare @_MukeshAmbani I am trying to order jio fiber box from last 15 days raised ticket also but i am told no stocks ..wanted to know if I can get the fiber setop box ..as never tght this item also will have shortage

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @JioFanClub @reliancejio I have raised an issue and complaint number was given , without anyone visiting the complaint is closed and I’ve got an sms saying problem resolved. How on earth is it possible to check hardware from the backend pathetic service I must say

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Why should I again revert when I am telling you issue isn’t fixed and I have given you ticket number which captures every details then why you keep on asking me. Please advise what has been done to fix this issue till date?

  • praveenkushwaha
    Praveen Kushwaha (@praveenkushwaha) reported from Yashodham, Maharashtra

    @JioCare Pathetic service from Jio fibre. Everyday internet down fpr 5-6 hours in Kandivali West area.

  • ManishaNanavaty
    manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra

    @JioCare Pls share the number of the area division city level supervisors. This is not done. Every two days the network is down and we keep bearing with it. What quality of service is this??? @TimesNow

  • devarshibarot28
    Devarshi Barot (@devarshibarot28) reported from Mumbai Suburban, Maharashtra

    @JioCare I had activated and was using Jio 5G welcome offer. My plan was about to expire and I'd recharged with new one before it gets expired. After the shift to new plan my welcome offer is no longer there. Kindly help.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • MDAZHARREZA3
    HeartOfMillions ❤️💜🩶 💚 💛 (@MDAZHARREZA3) reported

    What the f..k #jio ?? No response no solution worst network ever It's a total scam in the name of 5G. @JioCare @jio @trai

  • PvtRoop
    Roop Trading Academy (@PvtRoop) reported

    I am here in India for some business proposal and I stay in friend home where Jio Internet join, with 100ms, 100 time internet disconnect, slow internet, even impossible meeting loading much, wow what an high speed jio @reliancejio . Calling customer support even the manager. Problem still not solve. We tired @reliancejio what a slow internet you provide.

  • PunitKumarPal11
    Punit Kumar Pal (@PunitKumarPal11) reported

    @JioCare already 10 days have passed for post on X, but the same disappointment. WORST SERVICE EXPERIENCE BY @JioCare .look into the matter.if any responsible person you have . Reallocation request for jio connection not done after two months.

  • ksanjeet924
    sanjeet kumar (@ksanjeet924) reported

    Hallo sir, Mobile no-6003962360 Location -Diphu karbi anlong pribi market,HOJAI ,ASSAM 782460. Sir my network so full in my mobile.but I problem face 1 week not operated data. So i requested to you please check data problem in my area.@reliancejio @JioCare @_MukeshAmbani

  • nnkulshrestha
    neeraj (@nnkulshrestha) reported

    @RIL_Updates @reliancejio @JioCare I am extremely concerned as my recharge for the last seven days still hasn’t been updated, and I have not received a refund either. This situation is becoming increasingly frustrating, and I urgently need a resolution.

  • katyal1sanjeev
    Sanjeev Katyal (@katyal1sanjeev) reported

    @JioCare 15 days, multiple emails, and one engineer visit, no one could figure out the issue. Infact I increased the speed to 100 mbps yesterday and still getting the same pathetic speed. Done with jio now. Raising a disconnection request

  • sudhirt2906
    Hosamangala (@sudhirt2906) reported

    @reliancejio My jio cable got cut on 11th Jun, then ticket raised. Till date your guy didn't turned into the location. Your message states his name as Jayaram, but no contact number. This shows your service level. Hats off to your service and money making idea.

  • sumitpa44590028
    Sumit Paul (@sumitpa44590028) reported

    Shame on you @JioCare . All u want just to sell your plans and earn money. No intention of providing service. Worst service provider.

  • Yash16111993
    Yash (@Yash16111993) reported

    @reliancejio @JioCare services sucks. JioAirFiber service is honestly pathetic. Complained raised on 14 June and still “On hold” with no proper explanation, no ETA, and no accountability. Why sell AirFiber if basic resolution is this slow? Request ID: SR000038DPE3

  • vikash201301
    Vikash Kumar (@vikash201301) reported

    @reliancejio 3 days, new Jio SIM, still no 5G. Customer care is unreachable, chat support keeps giving a new date every day, and no ticket has been raised. This is what happens when one company gets too dominant. We need real competition in telecom.