Reliance Jio outages and service status in Mumbai, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Mumbai, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 13, 7:15 PM GMT+5:30.
- Internet (57%)
- Wi-fi (22%)
- Total Blackout (16%)
- Phone (4%)
- E-mail (1%)
- TV (1%)
The latest reports from users having issues in Mumbai come from postal codes 400104 , 400017 , 400013 , 400014 , 400018 , 400025 , 400016 and 400022 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Reliance Jio
Reliance Jio is having issues since 10:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Airoli, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 21 hours ago |
|
Mumbai
|
Internet | 22 hours ago |
|
Mumbai
|
Wi-fi | 2 days ago |
|
Mumbai
|
Internet | 2 days ago |
|
Mumbai
|
Wi-fi | 2 days ago |
|
Mumbai
|
Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
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Vikas Shaw (@VikasShaw16) reported from Mumbai Suburban, MaharashtraMay I know any genuine contact person number I want to install mobile network tower in Mumbai on my rooftop @reliancejio @airtelindia @VodafoneGroup
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Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare No one has called me no technician has visited and issue is resolved wow you guys are amazing all companies should learn this skill from you without calling/visiting customer and addressing their concerns to resolve issues!
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Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra@reliancejio jio fiber isn’t working properly in Kopar Khairne. Please fix asap
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Shashikant Pandey #CRPF (@CAMANDO007) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Do we have any network issue at Vakola Datta Mandir Dmello Comp. Last few days network and calling capacity of Jio getting worst. Could you pleas make some alternate arrangements or let know to port out if you not able to provide solutions.
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare one thing is for sure will never port to @reliancejio as their executive couldn't call in more than 5 days. It's their 5g service
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Poonam Ralh (@iPoonamRalh) reported from Mumbai Suburban, Maharashtra@Airtel_Presence I mistakenly recharged my number for 666 but i never got it coz I have ported my number to @JioCare . Can you pls look into this. Recharge did via @Paytm
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare Even Jio fiber speed is bad after upgrading to Rs 999 plan
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Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra@JioCare RT news channel is not working on jio fiber.Please help
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Anil (@Alwaysanil_) reported from Mumbai Suburban, Maharashtramy jio fiber is not working i also complained and booked for engineer service but still no response received. @JioCare @JioFibre @reliancejio
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radhe radhe (@ricaopowel214) reported from Andheri, Maharashtra@JioCare why there is no network in Andheri East. Near mogra station. Since morning, there is issue in the network. Pathetic network.
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its me PANKAJ (@sandandstories) reported from Yashodham, MaharashtraI always wonder why people don’t make @reliancejio there first number. It got the answer. It’s a task to get through a real person on the customer care, first they will give you gyaan on what all are included in your plan and then no option to talk to a real person @JioCare
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Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra@JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio
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somnath (@GhoshSomu) reported from Mumbai, Maharashtra@JioCare @Nitaambani56 See this people are just robots, atleast give me a customer care number.
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UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra@JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks
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Whistleblower-सिटी बजाओ📢 (@WhistleBlower_H) reported from Yashodham, MaharashtraJio 5g Service Net...Hahahaha. It seems to run at a speed of 2G. 5G Internet service is still not available in cities like Mumbai Metropolitan. Ambani company is fooling all Indians. @reliancejio @JioCare @TRAI
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Nidhaye Phand (@nidhayephand) reported from Yashodham, Maharashtra@JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!
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Ashwini Pawar (@theonlyashwini) reported from Yashodham, MaharashtraWhy struggle to discontinue a number which is not in use ??? @reliancejio @JioCare tired of calling customer service, chatting from the app, visiting gallery!
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manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra@JioCare And once again the wifi has been down since last evening 9pm and not working yet after 12 hrs. Pls escalate this complaint. I don't want ur standard reply.
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Naresh Pawar (@Iamnareshp25) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare Pathetic experience facing from last more than 15 days about network issue. Also make complaint no response. Same calling today costomer supporter hold me for senior assistant then disconnected even not connecting me proper. #Shame
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare the port was the biggest mistake i have ever had... Despite being the highest charging amount of recharge i am not getting single one rupees service.... Delay in message.. and many of belonging voice i have been missed to due to your pathetic service
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Pattabhi Ramarao M (@Pattabhi11) reported@JioCare how am I supposed to connect to a real person to resolve an issue. You are making me tired speaking to a dumb chat box.
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Novocaine (@Damuscus17) reported@JioCare I dont have a network issue you idiots. Check my posts. its about DND complaint closed shamelessly
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Dinesh Kumar (@MyselfDineshkr) reported@JioCare @JioCare My contact number is 7004893047. Kindly arrange an engineer visit within the next 30 minutes, as the issue is still unresolved despite the service request being marked closed. If the issue is not attended to urgently, shifting my internet connection to @airtelindia
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Ramanjee Jha (@RamanjeeJha) reportedToo worst experience with @JioCare @reliancejio #Jio_Air_Fiber want to switch @Airtel_Presence #Airtel_air_fiber Suggest me better option
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dileep (@urstrulycinema) reportedPlease don't use jio fiber It's been three days the wifi was not coming and no response form coustumer care number if I call also they are saying we are checking the issue . @reliancejio @JioCare worst services my online classes are gone for three days and 10 days before 🤬🤬
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Prathamesh Sidhaye (@Prath1993) reported@reliancejio @JioCare Worst network experience after porting. Signal is available but mobile data hasn’t worked since yesterday. Customer care only has a virtual assistant saying my data is exhausted how is that possible when data never worked from the start? Waste
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SK (@skrules2222) reported@JioCare @Dileep3194 It has been more than 48 hours, outage in my location no resolution by Jio ,, what kind of service and support is this? Shameful irresponsible No. Querying no complaint no reply What is this
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Rohit Abichandani (@TheRohitAbi) reported@JioCare The residents of Saya Zion society in Gaur City-1, Greater Noida West (UP) is fed up with poor services of @Airtel_Presence & would like to port to Jio. Pl confirm if the mentioned location is feasible for you to offer services.
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स्वयंसेवक SANDEEP SINHA🇮🇳 🚩 (@SANDEEP_SINHA12) reported@RIL_Updates @JioCare "It seems like a standard response that I receive every time. Every time there is a network issue, your team gives the same excuse about 'temporary issues in the area.' It feels like a way to avoid addressing the problem seriously. I am tired of being given the same vague response instead of a permanent solution. Please take my complaint seriously and fix this issue once and for all, rather than making excuses."
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Moony (@SachinGadagkar) reported@reliancejio @JioCare You have one of the most worst service ever, the connectivity is down since yesterday evening 7 and it's likely to be restored by today 7 evening, I am loosing 1 day of service but paying for entire month. WFH impossible @PMOIndia