Reliance Jio outages and service status in Mumbai, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 10 outage signals in the last 24 hours around Mumbai, including 10 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received May 1, 11:42 AM GMT+5:30.
- Internet (56%)
- Wi-fi (15%)
- Phone (15%)
- Total Blackout (11%)
- E-mail (4%)
The latest reports from users having issues in Mumbai come from postal codes 400104 , 400017 , 400018 , 400022 , 400014 , 400012 , 400013 and 400031 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 1: Problems at Reliance Jio
Reliance Jio is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Airoli, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Total Blackout | 3 hours ago |
|
Mumbai
|
Total Blackout | 3 hours ago |
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Mumbai
|
Internet | 3 hours ago |
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Mumbai
|
Total Blackout | 3 hours ago |
|
Mumbai
|
Internet | 3 hours ago |
|
Mumbai
|
Internet | 13 hours ago |
Community Discussion
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Reliance Jio Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
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Corona Radiata (@CoronaRadiata2) reported from Mumbai, MaharashtraI don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.
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Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Jio Fiber internet Not working since 1st February 2023 time: 7pm, but no response received about restoring of the connection. #jiofiber #Jiodown
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare I think this 15 times I have forwarded my house details... Why the same sop has been following? Can't you come here and check network
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Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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Volney Myron (@volneymyron) reported from Yashodham, MaharashtraThe worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!
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Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users are able to enjoy Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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Karan G 🇮🇳 (@carlessguy) reported from Mahape, Maharashtra@JioCare i need to reboot again and again to use jio 5g. Where as others are able to use it without any issues.
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Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, MaharashtraHello @JioCare r u seriously care your customer
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LFO Shrey Plays (@shreyplaysYT) reported from Mumbai Suburban, MaharashtraWhat is it with @reliancejio @PlayApex ping problems. Every alternate game the ping is at above 200ms. So annoying nd irritating.
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UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra@JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare Inspite if registering a new complaint this afternoon at 12:30 I was been told that an engineer would visit by 3pm and it’s already 5pm but nobody here and also no communication, is this truly a 5G experience which you’ll claim??? Poor customer service
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare the port was the biggest mistake i have ever had... Despite being the highest charging amount of recharge i am not getting single one rupees service.... Delay in message.. and many of belonging voice i have been missed to due to your pathetic service
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vishnu agarwal (@agarwalvishnu) reported from Mumbai Suburban, Maharashtra@JioCare No solution to my complaint yet...
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Pankaj K (@pankajcyberr) reported from Mahape, MaharashtraIntermittently internet isn’t working @JioCare @JioFiberVoice You guys did some maintenance and screwed internet stability in my area!
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satish tiwari (@satishtiwari81) reported from Mumbai Suburban, Maharashtra@reliancejio @RelianceEnt @reliancegroup kindly take notice that jio fibre team had assured us free connection to society.but after 2 month of service started.there is no response from team .feeling cheated from jio fibre .from Satish tiwari veermahal chs lalbaug 9820464853
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Kuldeep Vyas (@kuldeepvyaas) reported from Yashodham, Maharashtra5G NETWORK 0% HERE. ,MUMBAI-400101 19.201716,72.865914 Please solve problem .@reliancejio @JioCare @jio
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मॅथ्यू अँटनी|Mathew Antony|മാത്യു ആന്റണി (@mathewmantony) reported from Mumbai Suburban, MaharashtraIt's been 2 days @reliancejio internet services is down in Bandra.Apart from the consistency in giving SMS updates that service is not restored,there is no uptime. Will they also give billing reduction to all the subscribers.All are saying that no human interface at all.
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@reliancejio @JioCare You only hire Telecallers, Artificial intellect, but you don't have enough tower and service engineer to check the network compatibility.. it's daily pain ! Our day start with frustration. We are planning to go in consumer court @jagograhakjago
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Dr. Ashish S. Hattangdi (Ph.D) (@ashishhattangdi) reported from Yashodham, Maharashtra@JioCare i wanted to Port our family numbers from prepaid to postpaid family plan. No response from website etc. Pls help
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare now it's finish.. let's disconnect!! Network is the soul of Mobile device now a days i am carrying body without soul... poor network, poor service 😔 unsatisfied!!
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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shubhs (@shubhuoi) reported@JioCare You are not here to help. You are just here to steal money from innocent people. Using customers and treating them like dirt. It has been more than few days. Still no refund. 3k of my hard earned money stolen by @reliancejio
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Himanshu saini (@Himanshu_1990) reported@JioCare my wifi is not working since morning customer care number automatically cut after 5 minute waiting for executive Please look this
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sonu singh (@Sonu994Sonu) reported@JioCare I clicked more then 4 time but no one can reply this issue only I faced reschedule multiple times
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TrionTech (@aks_004) reportedI'm not receiving OTPs on my phone. What's the issue? @reliancejio @JioCare
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Asif Khan (@_asif) reported@JioCare internet services are completely down 👀
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Siva (@sivatdm200) reported@JioCare Getting no signal in JioFiber for the last one and half hour
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Datta Shinde (@DattaSh56804217) reportedFrustrating issue with Jio plan — active JioHotstar subscription (till June 2026) but app still asks to pay. Jio confirmed it’s active. No help from JioHotstar. Fix this now. @JioCare @JioHotstar #Jio #JioHotstar
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𝚂𝚞𝚗𝚗𝚢 𝙺𝚒𝚗𝚐𝚎𝚛 (@SunnyKinger) reported@Yatharth_Sharma @JioCare It’s down on my end as well. I spoke with customer care, and they confirmed it’s an outage that should be resolved within the next two hours.
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🦋 (@inkandsoul_) reported@JioCare jio fiber is not working in our area since last night. Red light blinking
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AMBER Rateria (@mbrrateria) reportedI request prompt attention and immediate resolution to this matter. If this continues, I will be forced to escalate the issue further and reconsider using your services. Kindly treat this as urgent. Service Request No. SR000034M995 @reliancejio @JioCare