Reliance Jio outages and service status in Mumbai, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 15, 3:34 PM GMT+5:30.
- Internet (64%)
- Wi-fi (13%)
- Total Blackout (8%)
- Phone (8%)
- E-mail (7%)
The latest reports from users having issues in Mumbai come from postal codes 400017 , 400104 , 400022 , 400013 , 400014 , 400016 , 400025 and 400030 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 17: Problems at Reliance Jio
Reliance Jio is having issues since 06:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 2 days ago |
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Mumbai
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Internet | 2 days ago |
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Mumbai
|
Internet | 3 days ago |
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Mumbai
|
Internet | 3 days ago |
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Mumbai
|
Wi-fi | 3 days ago |
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Mumbai
|
Internet | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
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Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra@JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.
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Pratik HS Shah (@hspratik) reported from Yashodham, Maharashtra@JioCare @JioFiberVoice @reliancejio horrible experience ever while installation of jio fiber, they were sugar coated sweet talkers while taking selling plans & equally unpleasant experience while installation. Please update about cancellation & refund process of order
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Vin (@psychedelic604) reported from Yashodham, Maharashtra@JioCare why had the jio network suddenly become so back. Browsing on the phone has become a task.
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Mehak Kala (@mehak_kala) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio @JioFiberChennai When v need the connection then why it takes only half a day. Horrible sales team especially Hemant Singh frm Thane branch +919321003391 Need dis sorted asap
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Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra@JioCare I want to port my no to onther service provider. Your complaints number 198 not working. Your customer support worst on Twitter too.
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Mihir Pandya (@mihir_kp) reported from Yashodham, Maharashtra@JioFiberVoice @JioCare cant access Jio fiber internet and could not run diagnostics check, please help
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Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra@JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....
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श्रीनिवास शर्मा (@shriniwas07) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare @ImAtulKansal We are following since 6 months for the installation of cable for Jio Fiber. No service is being received from you.
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Volney Myron (@volneymyron) reported from Yashodham, MaharashtraThe worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@reliancejio @JioCare it's frustrating time, taking twice the recharge but not given one single improvement in the jio... Everyday we are facing issue! I am not expecting such delay in service from Jio.. the more we raise whistle blow the more you are ignoring us big shame...
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Karan G 🇮🇳 (@carlessguy) reported from Mahape, Maharashtra@JioCare i need to reboot again and again to use jio 5g. Where as others are able to use it without any issues.
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Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra@airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port
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LFO Shrey Plays (@shreyplaysYT) reported from Mumbai Suburban, MaharashtraWhat is it with @reliancejio @PlayApex ping problems. Every alternate game the ping is at above 200ms. So annoying nd irritating.
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Vin (@psychedelic604) reported from Mumbai Suburban, Maharashtra@JioCare need help with jio fiber connection. SSID is not showing up and calling your customer care is no help either. Kindly help
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SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra@JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio
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NLG (@nlgogri) reported from Yashodham, Maharashtra@JioCinema app is not smooth at all. While watching highlights if you press back 10 second button then video freezes and commentary runs. Very pathetic experience @BCCI of watching ipl this year. Hope you address this issue at earliest @reliancejio
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Sethu Nair (@snair700) reported from Mumbai Suburban, Maharashtra@JioCare What a ****** network. When your recharge expires all network go slow specially the data network.
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manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra@JioCare Pls share the number of the area division city level supervisors. This is not done. Every two days the network is down and we keep bearing with it. What quality of service is this??? @TimesNow
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CJ (@JagtianiShekhar) reported from Yashodham, Maharashtra@reliancejio @JioCare WIFi issue since yesterday and completely down since yesterday night. Please resolve immediately, thanks.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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CA AMAN BAHL (@amanbahl58) reported@JioCare Vikita ji it is now 9th day of my non functional JIO Fibre, my clients are critcising me for taking JIO Fibre for internet not working. You know internet is now most important thing in any Chartered Accountants office. Please restore it today some outside wiring might be damaged
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Vnt (@manav_dbc) reported@JioCare jio fiber broadband is not working from 2 days...no response no one attainding...is this the way to provide service in Delhi 011 3551 9278 Ivr is not for ....we r paying..very pathetic service
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Bhola_Bhandari 🇮🇳🇮🇳 (@bram_katare) reported@JioCare How many days required for network optimization give me the exact number of days and who will give compensation to me for bad services from 09 August to day's you are taking for optimization.
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Rahul singh Rajput (@Rahulsinghcho18) reported@JioCare actual resolution to the network/data problem that I have been facing for approximately three months. I request you to note that: The network/data issue has continued for approximately three months. Four Jio numbers are affected: 8595312672 8287941633 9718434496 (RMN) 2/3
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Mughil Vendhan (Mambatti Kudumbam 💛) (@MMughilVendhan) reported@JioCare and a “qualifying list.” Please explain clearly why customers are charged for a service they could not use. Is this how Jio treats paying customers?" Also mention what are the approved conditions and qualifying list.
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Ganesh Adak 🇮🇳 (@adakg12) reported@JioCare Please have a human support look into this immediately, create the SR number, restore my service, and explain what happened to my ₹824.82 payment If this cannot be resolved, I will have no choice but to discontinue JioAirFiber and move to another provider. #JioAirFiber
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Nekibul Hoque (@NekibulHoque) reportedPls cancel myJioAirFiber Postpaid service linked to JioFixedVoice No. +91-3621358427. I currently don’t wish to use the service. Last bill paid: ₹1,060.82. Please confirm the cancellation asap. @reliancejio @reliancejioCare
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Binidh Gupta (@binidh) reported@JioCare Please check the DM the problem is still not resolved
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DANISH ANSARI (@danishansari93) reportedSR00003E6WLF is still pending. No one appears to be taking ownership of this issue or working toward resolution. Please assign this ticket to the appropriate team/person and provide an update on the expected resolution timeline. @JioCare
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Gautam🇮🇳 (@gautamtheking) reported@JioCare Forget about 5G; even 4G, 3G, or 2G—at least something should work. Both calling and data services are completely down in my area.😡😡