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Reliance Jio

Reliance Jio outages and service status in Mumbai, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received May 1, 3:27 PM GMT+5:30.
  • 56% Internet (56%)
  • 15% Wi-fi (15%)
  • 15% Phone (15%)
  • 11% Total Blackout (11%)
  • 4% E-mail (4%)

The latest reports from users having issues in Mumbai come from postal codes 400104 , 400017 , 400018 , 400022 , 400013 , 400014 , 400012 and 400031 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 2: Problems at Reliance Jio

Reliance Jio is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Airoli, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Mumbai Internet 1 day ago
Mumbai Total Blackout 1 day ago
Mumbai Total Blackout 1 day ago
Mumbai Internet 1 day ago
Mumbai Total Blackout 1 day ago
Mumbai Internet 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • Ankit28789794
    Indian (@Ankit28789794) reported from Yashodham, Maharashtra

    @reliancejio @JioCare @JioSaavn Feedback: caller tunes sound quality is very very poor, users loves to set up their loved tune but caller tune sound quality is super poor than the actual sound. It is disappointing, please see if you can improve in that section. Thanks

  • vrochlani
    Vishal H Rochlani (@vrochlani) reported from Yashodham, Maharashtra

    @JioCare Its surprising to note that we can't have access to older invoice.Which company is doing that only yours? Was not able to access the Invoice of Sept'22. Kindly be customer friendly in your support. Does your acc also deletes it after 180 days, then y not access to clients.

  • ChemburChapters
    Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra

    @JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio

  • paaaarthhh
    Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra

    @JioCare RT news channel is not working on jio fiber.Please help

  • AnimeshK11
    Animesh Sunita Dada (@AnimeshK11) reported from Ghātkopar, Maharashtra

    @JioCare Mumbai 400086 Ghatkopar Nityanand Nagar Full areas Bad Jio network 😡😡😡 fully harassment.... Shame on you jio @reliancejio

  • ricaopowel214
    radhe radhe (@ricaopowel214) reported from Andheri, Maharashtra

    @JioCare why there is no network in Andheri East. Near mogra station. Since morning, there is issue in the network. Pathetic network.

  • WhistleBlower_H
    Whistleblower-सिटी बजाओ📢 (@WhistleBlower_H) reported from Yashodham, Maharashtra

    Jio 5g Service Net...Hahahaha. It seems to run at a speed of 2G. 5G Internet service is still not available in cities like Mumbai Metropolitan. Ambani company is fooling all Indians. @reliancejio @JioCare @TRAI

  • mehak_kala
    Mehak Kala (@mehak_kala) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio @JioFiberChennai When v need the connection then why it takes only half a day. Horrible sales team especially Hemant Singh frm Thane branch +919321003391 Need dis sorted asap

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,

  • impankajengg
    I am Pankaj (@impankajengg) reported from Mumbai Suburban, Maharashtra

    @JioCare I am unable to see Twitter feeds, unable to make whatsapp voice and video calls with jio data from my new phone (1+10T). What's the solution?

  • HarshJaiwant
    Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, Maharashtra

    How should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio

  • BiswasNirmalya
    Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra

    @JioCare is there some issue with vowifi in jiofiber? Please clarify! Or is it related to jio sim?

  • navinjk11
    nj (@navinjk11) reported from Mumbai, Maharashtra

    @JioCare @reliancejio No response yet to my requests 3rd in the day why so slow ?

  • gunjankhatrii
    gunjan khatri (@gunjankhatrii) reported from Mahape, Maharashtra

    @reliancejio @JioCare @_MukeshAmbani I am trying to order jio fiber box from last 15 days raised ticket also but i am told no stocks ..wanted to know if I can get the fiber setop box ..as never tght this item also will have shortage

  • ArnabKantiGhosh
    Arnab Kanti Ghosh (@ArnabKantiGhosh) reported from Yashodham, Maharashtra

    I have a #jiofiber broadband. But I think the router is bad. Beacause the 5Ghz band is good the whole flat but the 2.4Ghz band is only available when I stand infront of the router. Also no response from the local team. This much bad service is not expected from @reliancejio.

  • TheVinodNair
    Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra

    @JioCare Everytime I am given this same vague replies and no concrete resolution. Huge mistake that I ported out from Airtel to Jio for such sub standard network and more so for such pathetic service experience as no one in Jio ever listens. Such arrogance

  • ashishhattangdi
    Dr. Ashish S. Hattangdi (Ph.D) (@ashishhattangdi) reported from Yashodham, Maharashtra

    @JioCare i wanted to Port our family numbers from prepaid to postpaid family plan. No response from website etc. Pls help

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare now it's finish.. let's disconnect!! Network is the soul of Mobile device now a days i am carrying body without soul... poor network, poor service 😔 unsatisfied!!

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Jio Fiber internet Not working since 1st February 2023 time: 7pm, but no response received about restoring of the connection. #jiofiber #Jiodown

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare I think this 15 times I have forwarded my house details... Why the same sop has been following? Can't you come here and check network

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • TeslaRaghav
    Phani Raghav (@TeslaRaghav) reported

    @JioCare May I know the service request details? One of your executives said that it's been raised on 16th April and one more said it's raised on 29th after multiple follow-ups. It's been more than 3 weeks since the cancellation request was raised. When can I expect a full refund?

  • anupam641
    anupam awasthi (@anupam641) reported

    @JioCare worst onboarding experience for jio air fiber, no one picks up the call, called 10-15 times, technician lied on face. Jio customer care number is a scam 18008969999,No way to contact customer support.

  • Abccei
    Abc (@Abccei) reported

    @KD_Siva_ @JioCare @reliancejio Same problem se 65 din se wait kar raha *** solve nahi hua complain karoge to hy ye log apko service or refund denge otherwise bhul jao

  • udaypratap18679
    u-day G (@udaypratap18679) reported

    Serious data security concern with Jio. OTP was taken during field visit. After that, unknown device (A059) login appeared on my Google account. No proper response despite multiple follow-ups. @JioCare @reliancejio @DoT_India

  • sa_nimavat
    Sthitpragya (@sa_nimavat) reported

    @JioCare Thank you for your response, but unfortunately Due to some technical issue I am Unable to send you the info you asked in DM.

  • ohyeisabhii
    Abhishek (@ohyeisabhii) reported

    Stuck in an endless customer service loop between @JioCare and @AmazonHelp. A system glitch allowed my 2-year JioFiber Prime Lite consumer offer to link to an Amazon BUSINESS account. Frontline support refuses to escalate to tech to revoke the API link. Someone please fix this!

  • MdAdnan77491277
    Mohammad Adnan (@MdAdnan77491277) reported

    @JioCare @reliancejio Urgent help needed. SIM lost & blocked. Registered owner is in Qatar, cannot visit store. Facing issue getting duplicate SIM. Ready for video KYC of registered owner via whatsApp. Please assist as soon as possible

  • suraj_sharma14
    Suraj Sharma (@suraj_sharma14) reported

    @JioCare @reliancejio The worst service provider of india. If you are not able to provide better services then shut down and do other work lol

  • AkashKu11449233
    Akash Kumar (@AkashKu11449233) reported

    @Airtel_Presence After replying on DM as well sent email to support your appellate no one responded this is what airtel is aiming for . I will definitely stop telecom service from Airtel @airtelindia Dear @reliancejio please help me to get wifi postpaid & camera connection replacement airtel

  • Sushanthm7
    Sushanth m (@Sushanthm7) reported

    @JioCare Atleast I am trying to cancel my connection which even is not possible