Reliance Jio outages and service status in Mumbai, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 3 outage signals in the last 24 hours around Mumbai, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Aug 21, 1:13 PM GMT+5:30.
- Internet (66%)
- Wi-fi (11%)
- Phone (9%)
- E-mail (7%)
- Total Blackout (7%)
The latest reports from users having issues in Mumbai come from postal codes 400017 , 400104 , 400022 , 400014 , 400013 , 400037 , 400030 and 400016 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 21: Problems at Reliance Jio
Reliance Jio is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
38 minutes ago | |
|
Mumbai
|
Internet | 15 hours ago |
|
Mumbai
|
Internet | 16 hours ago |
|
Mumbai
|
Internet | 1 day ago |
|
Mumbai
|
Internet | 2 days ago |
|
Mumbai
|
Phone | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
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shah (@shah7543) reported from Mumbai Suburban, Maharashtra@reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet
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manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra@JioCare And once again the wifi has been down since last evening 9pm and not working yet after 12 hrs. Pls escalate this complaint. I don't want ur standard reply.
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@reliancejio @JioCare it's frustrating time, taking twice the recharge but not given one single improvement in the jio... Everyday we are facing issue! I am not expecting such delay in service from Jio.. the more we raise whistle blow the more you are ignoring us big shame...
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praachi (@praachinh) reported from Mumbai Suburban, Maharashtra@reliancejio @DoT_India @TRAI Jio has been unnecessarily charging me for Netflix subscription which i have deactivated in Sept 2022.When i called the customer care services they said charges are correct and nothing can be done.I request the telecom authorities to help me in this
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Vikas Shaw (@VikasShaw16) reported from Mumbai Suburban, MaharashtraMay I know any genuine contact person number I want to install mobile network tower in Mumbai on my rooftop @reliancejio @airtelindia @VodafoneGroup
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare You can call and keep talking what I need is an solution for my problem where is that?? It doesn’t take 3 days to solve an internet problem?? I will wait until tomorrow morning 9:30, if you can resolve it, superb, if not please let me know how can I surrender the devices
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ajay (@shuks1986) reported from Yashodham, Maharashtra@JioCare @TRAI having problems in voice call Too much disturbance with jio network i just got back to jio from Airtel but same problem with the same number
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Manav Kejriwal (@KejriwalManav) reported from Mumbai, Maharashtra@JioCare Saket CHS, Santacruz West. JioFibre not working since 3 days. Everyday the technician is promising to resolve the next day, but no resolution. Unexpected from Jio. Please assist immediately. Mumbai 400054.
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UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra@JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks
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Vishal H Rochlani (@vrochlani) reported from Yashodham, Maharashtra@JioCare Its surprising to note that we can't have access to older invoice.Which company is doing that only yours? Was not able to access the Invoice of Sept'22. Kindly be customer friendly in your support. Does your acc also deletes it after 180 days, then y not access to clients.
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Karan G 🇮🇳 (@carlessguy) reported from Mahape, Maharashtra@JioCare i need to reboot again and again to use jio 5g. Where as others are able to use it without any issues.
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SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra@JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio
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Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, Maharashtra@JioCare need to connect to customer care
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Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra@JioCare I want to port my no to onther service provider. Your complaints number 198 not working. Your customer support worst on Twitter too.
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Corona Radiata (@CoronaRadiata2) reported from Mumbai, MaharashtraI don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare Keep on working you have time till 31st Dec 2023 to call a customer who wanted to port in JIO and this is what @reliancejio calls 5G service
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DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra@JioCare In my jio fiber plan,of Rs 999,I am getting a speed of 31 and 25 ,when it is supposed to be 150 or whereabouts, what is the reason for slow speed ? Please check
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somnath (@GhoshSomu) reported from Mumbai, Maharashtra@JioCare @Nitaambani56 See this people are just robots, atleast give me a customer care number.
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Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra@JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.
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RAASHUL TANDON (@RaashulTandon) reported from Mumbai Suburban, Maharashtra@airtelindia inspite of activating DND I'm getting zillion calls a day! Network issues haven't been resolved for the past 1 year. Is this a sublime message to port to @reliancejio ?!
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Chocolatefluffy (@chocolat3fluffy) reported@JioCare Nope thats not what i am talking about. The cell site goes down, help me solve it or will have to email jio appellate authority.
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karuna patidar (@patidar_karuna) reported@JioCare Enough is enough, now I am porting my SIM to Airtel. Network quilty is very poor
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Vinay sen (@Vinayse37955273) reported@JioCare hi cancel this order without late. And Refund. Final cancellation from my side. Please fast and refund without asking questions. Do it NO0001F1LXW6( jio airfiber)
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Chocolatefluffy (@chocolat3fluffy) reportedHello @jiocare We have 2 Jio Cell sites in my Village and the one near me keeps getting down at random times. Sometimes it goes down for 2-3 hours. And the other site is very far from me. It's getting bad. Please help me. Thank you.
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prayaggraj tillavat (@prayaggraj) reportedHow pathetic is your staff behaviour,how egoistic they are.This is so damn bad and unbearable I am an old user of your services, now I am quitting and I will tell each and everyone who is in my contact to do so. I will help them to switch from you. @reliancejio @JioCare
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chinnu (@recruiter166) reported@JioCare Irresponsible service. I haven't got any reply till now. Wasting customer money and . Don't go for jio airfiber. They give options for the customers and they respond properly. Even customer care people not trained.
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Karannailwal (@karannailwal21) reported@JioCare Hi jio team. As of now no response is received on my issue. I am constantly chasing for this thing from past 14 months And not getting any response. At last I have no option left but to take help of consumer court to get my issue resolve.
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Shourya Rathi (@shourya_rathi__) reported@JioCare I booked JioFiber twice. My first booking issue, so the installation was cancelled by the technician. Then made a second booking, but refund for my FIRST booking has still not received. Please check this and process my refund immediately. This is extremely disappointing.
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Kodipulao🍗🌝@15 (@majorkrishna29) reportedEhe inka 3 days undi Kadara recharge ki enduku ra ipdu nundey network down chesav @reliancejio @JioCare meme recharge chestham ga okavela ayipothe daaniki mundu nundi network enduku down cheydam one of the worst marketing please rectify this and take some measures on this
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Sudhar Shan (@SudharShan1671) reported@JioCare I appreciate your response, But still now I didn’t get any appointment date its very frustrating to even paid and not getting the service,not even getting proper from your employees. Sales person who came to our house and booked:Arulkumar(+91 79-04668824)