Reliance Jio outages and service status in Mumbai, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 5 outage signals in the last 24 hours around Mumbai, including 5 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received May 1, 12:19 AM GMT+5:30.
- Internet (57%)
- Wi-fi (16%)
- Phone (16%)
- Total Blackout (7%)
- E-mail (4%)
The latest reports from users having issues in Mumbai come from postal codes 400104 , 400017 , 400018 , 400022 , 400014 , 400031 , 400016 and 400037 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 30: Problems at Reliance Jio
Reliance Jio is having issues since 07:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Airoli, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 1 hour ago |
|
Mumbai
|
Wi-fi | 2 hours ago |
|
Mumbai
|
Internet | 4 hours ago |
|
Mumbai
|
Internet | 4 hours ago |
|
Mumbai
|
Wi-fi | 24 hours ago |
|
Mumbai
|
Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
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Volney Myron (@volneymyron) reported from Yashodham, MaharashtraThe worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!
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Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra@airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.
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Sonia Notani (@sonianotani) reported from Mumbai Suburban, MaharashtraNo customer care number. Emails got a few holding replies and then no replies. This is a critical service for us!! @reliancejio @JioCare
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ROHAN GOHIL (@ROHANGOHIL) reported from Yashodham, Maharashtra@JioCare All the iphone user are facing the same issue please solve it as soon as possible or u guys will lose all the customers
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Kuldeep Vyas (@kuldeepvyaas) reported from Yashodham, Maharashtra5G NETWORK 0% HERE. ,MUMBAI-400101 19.201716,72.865914 Please solve problem .@reliancejio @JioCare @jio
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Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra@JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.
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Devarshi Barot (@devarshibarot28) reported from Mumbai Suburban, Maharashtra@JioCare I had activated and was using Jio 5G welcome offer. My plan was about to expire and I'd recharged with new one before it gets expired. After the shift to new plan my welcome offer is no longer there. Kindly help.
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Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users are able to enjoy Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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Anil (@Alwaysanil_) reported from Mumbai Suburban, Maharashtramy jio fiber is not working i also complained and booked for engineer service but still no response received. @JioCare @JioFibre @reliancejio
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radhe radhe (@ricaopowel214) reported from Andheri, Maharashtra@JioCare why there is no network in Andheri East. Near mogra station. Since morning, there is issue in the network. Pathetic network.
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port
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Mihir Pandya (@mihir_kp) reported from Yashodham, Maharashtra@JioFiberVoice @JioCare cant access Jio fiber internet and could not run diagnostics check, please help
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Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra@JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio
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Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra@JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....
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Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Mumbai Suburban, Maharashtra@JioCare bad network Network is not working Service is bad
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manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra@JioCare And once again the wifi has been down since last evening 9pm and not working yet after 12 hrs. Pls escalate this complaint. I don't want ur standard reply.
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SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra@JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@JioCare @reliancejio your Sigma quality will never come.. such a degrade service daily i am facing despite several complaints you are just operating ur AI and phone technology i think u don't have enough tower and service engineer please close my service it's done now
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Vikas Shaw (@VikasShaw16) reported from Mumbai Suburban, MaharashtraMay I know any genuine contact person number I want to install mobile network tower in Mumbai on my rooftop @reliancejio @airtelindia @VodafoneGroup
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SARFRAZ ANSARI (@sarfrazansarii) reported from Mumbai Suburban, MaharashtraHii @JioCare My Phone Is 5G My Jio Sim Is 5g But it not showing 5g Please Help me
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Nation 1st (@AbhiPan83852901) reported@JioCare It shouldn't take this long. While you provide a specific time slot every single day, the engineer never actually shows up. Even today, you assigned a time slot between 4 PM and 5 PM; yet, there was neither any response nor a visit from the engineer. (2/3)
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Ashutosh R (@tdashutosh) reported@sarviind Agreed ....i have raised the complaint on 17th April but #JioCare keep giving me false promises...
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Vishal Madamwar (@Valiant_04) reported@JioCare Yes, slow speed, packet drop for for some of the websites
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RAVINDER CHOUHAN (@PHYSIORAVI) reported@reliancejio pls resolve SR000034NGAF. My internet not working
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Bruno Bruno Bruno (@madbruno8) reported@JioCare Ofcourse it is your problem. I want to relocate it but you are not relocating it. How is it my problem? I literally paid 707 to get it relocated so that I can start working in my new workspace. Share me a customer service agent number so that I can talk directly to them
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Diptikrushna (@Diptikrushna7) reported@JioCare Dear team, As per ur customer care promise that it would be installed today itself still not done u people just harassing me ..which is a very very bad experience for me ..
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Naveen Kumar P (@toxic_boy_2004) reported@JioCare Hey @JioCare, ignoring my DMs won't make the issue go away. 5 days of no internet, a missed appointment (SR00002KQ1IU), and now you're ghosting me after asking for my number? @reliancejio is this how you treat customers? FIX IT or give me a cancellation and refund immediately.
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Vedansh Shukla (@Shukla_vedansh4) reported@JioCare I've already sent it in your dms why can't you guys understand?? It seems like a mistake that I have subscribed to you guys absolutely pathetic service..This is my Jio fiber Id+91-05123584741 Do it as soon as possible don't make me regret more🙏🏼 @JioCare #worstcustomerservice
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Honey (@HoneyHoneyk6) reported@JioCare hey jio please tell us the way to disconnect your pathetic fibre connection. Since last 3 days service technician coming and every day the internet get disconnected
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Diganta Paul (@Di_gantaPaul) reported@JioCare Hi, I have recharged twice in last 1 hour, money got deducted and I got a msg for a successful reacharge. But my service isn't resumed and it's showing as plan expired in the my jio app.