Reliance Jio outages and service status in Mumbai, Maharashtra
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Full Outage Map
- Reliance Jio generated 4 outage signals in the last 24 hours around Mumbai, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 8, 8:59 PM GMT+5:30.
- Internet (59%)
- Wi-fi (18%)
- Total Blackout (11%)
- Phone (8%)
- E-mail (3%)
- TV (1%)
The latest reports from users having issues in Mumbai come from postal codes 400017 , 400104 , 400014 , 400013 , 400018 , 400022 , 400016 and 400031 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Mumbai, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Airoli, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Phone | 6 hours ago |
|
Mumbai
|
Total Blackout | 6 hours ago |
|
Mumbai
|
Internet | 9 hours ago |
|
Mumbai
|
Internet | 24 hours ago |
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Mumbai
|
Internet | 2 days ago |
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Mumbai
|
Internet | 2 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
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Mainudeen sumro (@Msumro_) reported from Mumbai, Maharashtra@JioCare I'm already in support area and using supported device with 2999 recharge
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Pankaj K (@pankajcyberr) reported from Mahape, MaharashtraIntermittently internet isn’t working @JioCare @JioFiberVoice You guys did some maintenance and screwed internet stability in my area!
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Pankaj K (@pankajcyberr) reported from Mumbai, MaharashtraInternet not working but green light is there on fiber box. @JioCare How many times will I get internet interruption? Will you refund the amount for downtime?
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@JioCare @reliancejio your Sigma quality will never come.. such a degrade service daily i am facing despite several complaints you are just operating ur AI and phone technology i think u don't have enough tower and service engineer please close my service it's done now
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare The day from i port the call.. there is really have some issue. why we are telling you because we are suffering inspite of high charge amount you are not providing single rupee network.. just fed up your service which is not available check my history how many times it's get miss
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Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra@ParikshitK_ @JioCare Facing this issue since the last few days
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Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra@JioCare is there some issue with vowifi in jiofiber? Please clarify! Or is it related to jio sim?
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Vishal H Rochlani (@vrochlani) reported from Yashodham, Maharashtra@JioCare Its surprising to note that we can't have access to older invoice.Which company is doing that only yours? Was not able to access the Invoice of Sept'22. Kindly be customer friendly in your support. Does your acc also deletes it after 180 days, then y not access to clients.
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Volney Myron (@volneymyron) reported from Yashodham, MaharashtraThe worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!
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PRANOY CHAUAAN (@PRANOY_CHAUAAN) reported from Mumbai Suburban, Maharashtra@SardarSomdeep @JioCare @Airtel_Presence God Knows now what and when would jio commercially start 5G for everyone - my phone model on the other hand supports more bands then required like Millimetre Wave , which would never connect coz they use MM WAVE to interlink towers
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare Inspite if registering a new complaint this afternoon at 12:30 I was been told that an engineer would visit by 3pm and it’s already 5pm but nobody here and also no communication, is this truly a 5G experience which you’ll claim??? Poor customer service
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Indian (@Ankit28789794) reported from Yashodham, Maharashtra@reliancejio @JioCare @JioSaavn Feedback: caller tunes sound quality is very very poor, users loves to set up their loved tune but caller tune sound quality is super poor than the actual sound. It is disappointing, please see if you can improve in that section. Thanks
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Nishant Mody (@modynishant) reported from Mumbai Suburban, MaharashtraDear @reliancejio we just bought a new jio sim and it’s showing enter network unlock code. We only have 3 attempts left. Kindly guide.
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Mehak Kala (@mehak_kala) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio @JioFiberChennai When v need the connection then why it takes only half a day. Horrible sales team especially Hemant Singh frm Thane branch +919321003391 Need dis sorted asap
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Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra@JioCare bas service My welcome offer not received I am not using 5g unlimited data With postpaid number My plan 399 9309855763
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vishnu agarwal (@agarwalvishnu) reported from Mumbai Suburban, Maharashtra@JioCare No solution to my complaint yet...
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Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra@airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare one thing is for sure will never port to @reliancejio as their executive couldn't call in more than 5 days. It's their 5g service
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Shashikant Pandey #CRPF (@CAMANDO007) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Do we have any network issue at Vakola Datta Mandir Dmello Comp. Last few days network and calling capacity of Jio getting worst. Could you pleas make some alternate arrangements or let know to port out if you not able to provide solutions.
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Ajay Awtaney (@LiveFromALounge) reported from Mumbai Suburban, Maharashtra@JioCare when does the service on my postpaid phone resume? Its been 2 months approx and the bills are all@paid (you have a mandate for auto debit). Shall I port the number away?
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Aadil jamal (@Aadilja09283214) reported@JioCare Second tweet Regarding my jio airfiber not installed. Kya service de rhe ho app. Ek connection lagane mai app ko 8 se 9 days lag Jaye toh kya service app de rhe ho. Na hee kuch update Mila hum ko lag rha hai ki appleate authority ko complaint karna padega. Order No:-NO00015E172P
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rahul faujdar (@rahulfa98308390) reported@JioCare +91915644315927 Air Fiber Registered No.7073775807 Contact Avaliable No 9782632692 Very poor management. It has been 4 months and still no one has been able toresolve this issue. If it cannot be fixed,then please inform clearly. Till now,I have not received any callback @JioCare
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Satyam Panchal (@imhere4urpizza) reportedwhy @Steam loading slow on jio network? @JioCare please stop throttling steam on my network and solve it as soon as possible.
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BlackandWhiteBiscut (@BlackandB2500) reported@JioCare You guys have made it extremely hard to get the connection disconnected, I don't like being abused and pay for poor service.
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Xorn! (@laZyOne69) reported@JioCare It’s been 4 days since I completed self‑KYC and opted for SIM delivery. Now the delivery agent says he can’t deliver just because I did self‑KYC. This is unacceptable. Chat support isn’t helping either.
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Angshuman Bhaumik (@angshuman_India) reported@JioCare There is no severe weather condition that your technician cant visit since 6 days, also i see currently my request is On-Hold, why so? Pls arrange a callback to talk as im unable to call your customer care number
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Vanita (@singwithvani) reported@JioCare I have recharged with ₹899 plan, but JioHotstar is still not working on both mobile and TV. I have already logged in with the same Jio number used for recharge, yet the subscription is not getting activated. Please resolve this issue as soon as possible. @hotstar_helps
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Pankaj Yadav (@Yadavpkpankaj) reported@JioCare Its not Temporary issue, we are facing this issue since last 6 Years, you are running a private company, taking full money of recharge & not even @reliancejio Provide the 10% of 24 Hours of the proper network in our area.. Are @JioCare Looting his customers...
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K D (@1309_krishna) reportedPathetic service from Fiber. Complaint already raised, yet nobody has come to resolve the issue. First the visit was rescheduled from 10 AM to 3 PM, and even then no one showed up. STOP GIVING FALSE TIMELINES. Repeated negligence like this is completely unacceptable. @JioCare
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bishamber jha (@BishamberJha) reported@JioCare Hi..I have been raising my complaints since 14th April 2026 regarding the speed issue which I am getting against what I am paying for..If the issue is not yet resolved kindly waive off the fees.