Reliance Jio outages and service status in Mumbai, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Mumbai, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 9, 10:54 PM GMT+5:30.
- Internet (56%)
- Wi-fi (22%)
- Phone (13%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
The latest reports from users having issues in Mumbai come from postal codes 400017 , 400104 , 400022 , 400013 , 400014 , 400016 , 400019 and 400018 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 10: Problems at Reliance Jio
Reliance Jio is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Phone | 15 hours ago |
|
Mumbai
|
Internet | 21 hours ago |
|
Mumbai
|
Phone | 1 day ago |
|
Mumbai
|
Internet | 1 day ago |
|
Mumbai
|
Phone | 1 day ago |
|
Mumbai
|
Internet | 2 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
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DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra@JioCare In my jio fiber plan,of Rs 999,I am getting a speed of 31 and 25 ,when it is supposed to be 150 or whereabouts, what is the reason for slow speed ? Please check
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Anil J. Chanchani (@chanchani_) reported from Mumbai Suburban, Maharashtra@JioCare Why Company is holding a Customer's Rs 10000/ deposit lying without any interest
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nikhilRC (@nikhilRC) reported from Yashodham, Maharashtra@JioCare @reliancejio I own a jio fiber conctn, last date to pay bill was 10 April, today mor I see the servics are suspendd. There can b sme issue, may b sme family emergncy tht someone was not able 2 pay the bill, wht is the logic in suspendng service in 2 days post due date
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Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare No one has called me no technician has visited and issue is resolved wow you guys are amazing all companies should learn this skill from you without calling/visiting customer and addressing their concerns to resolve issues!
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare Even Jio fiber speed is bad after upgrading to Rs 999 plan
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Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra@reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response
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Vin (@psychedelic604) reported from Yashodham, Maharashtra@JioCare why had the jio network suddenly become so back. Browsing on the phone has become a task.
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Mainudeen sumro (@Msumro_) reported from Mumbai, Maharashtra@JioCare I'm already in support area and using supported device with 2999 recharge
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ajay (@shuks1986) reported from Yashodham, Maharashtra@JioCare @TRAI having problems in voice call Too much disturbance with jio network i just got back to jio from Airtel but same problem with the same number
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nj (@navinjk11) reported from Mumbai, Maharashtra@JioCare @reliancejio No response yet to my requests 3rd in the day why so slow ?
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Vishal H Rochlani (@vrochlani) reported from Yashodham, Maharashtra@JioCare Its surprising to note that we can't have access to older invoice.Which company is doing that only yours? Was not able to access the Invoice of Sept'22. Kindly be customer friendly in your support. Does your acc also deletes it after 180 days, then y not access to clients.
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Surendra Sadwelkar (@surensadwelkar) reported from Mumbai Suburban, Maharashtra@JioCare i have complained 2 times so far that I cannot make or receive calls sometimes, i am not able to call any emergency numbers like 100. So far my issue remains unresolved. If Jio is not able to resolve my issue i will have to port out.
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SARFRAZ ANSARI (@sarfrazansarii) reported from Mumbai Suburban, MaharashtraHii @JioCare My Phone Is 5G My Jio Sim Is 5g But it not showing 5g Please Help me
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Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra@JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....
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Deepak ojha (@Deepako53618528) reported from Yashodham, Maharashtra@JioFiberVoice @reliancejio @JioCare The service is good but facing issues with the internet it gets down for 4- 5 hrs from last 15 to 20 days no support has been provided The app also doesn't resolve the issue. Worst customer support and issue resolve
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Nidhaye Phand (@nidhayephand) reported from Yashodham, Maharashtra@JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!
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Poonam Ralh (@iPoonamRalh) reported from Mumbai Suburban, Maharashtra@Airtel_Presence I mistakenly recharged my number for 666 but i never got it coz I have ported my number to @JioCare . Can you pls look into this. Recharge did via @Paytm
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Anil (@Alwaysanil_) reported from Mumbai Suburban, MaharashtraMy earlier request for engineer was for 5-6 pm slot 4 feb Since due to Some issue from jio application they didn't consider that SR, Please take a note of new SRN SR00001HEDMK I am having my lecture at 7 pm @_MukeshAmbani @JioCare @reliancejio
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Anil Menon (@anil_anilmenon) reported from Yashodham, Maharashtra@JioCare @reliancejio @AndheriLOCA I have 2 personal and 1 Corporate JioFiber internet connection. The internet connection is down on a regular basis. Yesterday the internet service was not available from 12pm to 7pm. Today again there is no internet connection since 12pm
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Corona Radiata (@CoronaRadiata2) reported from Mumbai, MaharashtraI don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Statocaster Gaurav (@statocastgaurav) reportedThis is the problem with India. The gap between football & cricket coverage, following & the infrastructure & we expect to qualify for the WC someday. Bs. It's the ******* WC. Throw some money on the table @JioHotstar & put some money into football infrastructure @reliancejio ⚽
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Paresh Trivedi (@PareshTriv5252) reported@reliancejio No internet on jio fibre 3 out of 7 days, you call it a temporary problem. Nice trick making the customer care loop better than Jalebi, no complaints can get through. Kasht se mar =customer
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Kanishk (@kosakanishk) reportedIt took these long days for the issue to be rectified, where is the compensation ? All these days the amount paid for the recharge and data gone. Where is the compensation ? @JioCare @reliancejio Case raised - 22nd March Resolved - 9th april SR000031NS2J
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Ashish Rai (@AshishR11931632) reported@reliancejio @JioCare Are you going to even work in office and resolve customer service request which is pending since 45 days or just binging on IPL which nobody cares now @reliancejio
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Adarsha bhasari (@adarsha_bhasari) reported@JioCare Again another reschedule done but no service engineer at the spot.
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sunny (@SunNYsi67739041) reported@JioCare Should I cancel my Jio AirFiber order if you are unable to complete the installation? This delay is really frustrating and unacceptable. Order Number: NO0001CNIYEE Please confirm immediately. #JioFiber #CustomerService
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asdf_4 (@cvrj1245) reported**** jiofiber customer care service @JioCare @jio_fiber
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Navaneeth Vijayan (@nvnth_vijayan) reported@JioCare The DM was the same generic message I always get—link to service status + reschedule. No one even checked the chat history. Nothing works, which is why I posted on X. After all that delay, this DM showed how pathetic the service is.
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Adarsha bhasari (@adarsha_bhasari) reported@JioCare Router doesn't even show wifi signal anymore, can you kindly arrange service engineer to the spot at the earliest
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darshan (@darshan2191) reported@JioCare I don't have problem with jio. it works great.