Reliance Jio outages and service status in Mumbai, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Mumbai, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Apr 19, 5:46 PM GMT+5:30.
- Internet (58%)
- Phone (18%)
- Wi-fi (14%)
- Total Blackout (7%)
- E-mail (4%)
The latest reports from users having issues in Mumbai come from postal codes 400017 , 400104 , 400022 , 400016 , 400019 , 400018 , 400014 and 400013 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 20: Problems at Reliance Jio
Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Airoli, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Total Blackout | 17 hours ago |
|
Mumbai
|
Internet | 2 days ago |
|
Mumbai
|
Wi-fi | 2 days ago |
|
Airoli
|
Phone | 5 days ago |
|
Mumbai
|
Phone | 7 days ago |
|
Mumbai
|
Internet | 7 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare the port was the biggest mistake i have ever had... Despite being the highest charging amount of recharge i am not getting single one rupees service.... Delay in message.. and many of belonging voice i have been missed to due to your pathetic service
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Whistleblower-सिटी बजाओ📢 (@WhistleBlower_H) reported from Yashodham, MaharashtraJio 5g Service Net...Hahahaha. It seems to run at a speed of 2G. 5G Internet service is still not available in cities like Mumbai Metropolitan. Ambani company is fooling all Indians. @reliancejio @JioCare @TRAI
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radhe radhe (@ricaopowel214) reported from Andheri, Maharashtra@JioCare why there is no network in Andheri East. Near mogra station. Since morning, there is issue in the network. Pathetic network.
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Suhit Jain (@SuhitJain3) reported from Mumbai Suburban, MaharashtraWorst network jio is having now a days totally 0 % network they providing 4-5 times i had called to customer care but they didn't solve my problem lazy *** @JioCare @reliancejio
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I am Pankaj (@impankajengg) reported from Mumbai Suburban, Maharashtra@JioCare I am unable to see Twitter feeds, unable to make whatsapp voice and video calls with jio data from my new phone (1+10T). What's the solution?
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Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra@reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response
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Sonia Notani (@sonianotani) reported from Mumbai Suburban, MaharashtraNo customer care number. Emails got a few holding replies and then no replies. This is a critical service for us!! @reliancejio @JioCare
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Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra@JioCare jio 5g welcome offer not applied Service not good Because prepaid number 5g available But postpaid is 5g not available 😡😡😡😡😡😡😡😡
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Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio 5 days since registering entity on trueconnect and making a payment. Received invoice and email saying registered but we cannot move forward. Multiple complaint raised on email. Extremely frustrated! Urgent support needed
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@reliancejio @JioCare it's frustrating time, taking twice the recharge but not given one single improvement in the jio... Everyday we are facing issue! I am not expecting such delay in service from Jio.. the more we raise whistle blow the more you are ignoring us big shame...
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Kaushal (@kaush31886) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio this is happening second time. Suddenly internet and router stop working. And the best part is JIO service person will attend my request on 15th march? Seriously ? Soo fast ? dominance is dangerous in market ..its true. @HathwayBrdband was better. 😔
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nj (@navinjk11) reported from Mumbai, Maharashtra@JioCare @reliancejio No response yet to my requests 3rd in the day why so slow ?
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Poonam Ralh (@iPoonamRalh) reported from Mumbai Suburban, Maharashtra@Airtel_Presence I mistakenly recharged my number for 666 but i never got it coz I have ported my number to @JioCare . Can you pls look into this. Recharge did via @Paytm
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,
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Corona Radiata (@CoronaRadiata2) reported from Mumbai, MaharashtraI don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.
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SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra@JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio
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Surendra Sadwelkar (@surensadwelkar) reported from Mumbai Suburban, Maharashtra@JioCare i have complained 2 times so far that I cannot make or receive calls sometimes, i am not able to call any emergency numbers like 100. So far my issue remains unresolved. If Jio is not able to resolve my issue i will have to port out.
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Karan G 🇮🇳 (@carlessguy) reported from Mahape, Maharashtra@JioCare i need to reboot again and again to use jio 5g. Where as others are able to use it without any issues.
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SARFRAZ ANSARI (@sarfrazansarii) reported from Mumbai Suburban, MaharashtraHii @JioCare My Phone Is 5G My Jio Sim Is 5g But it not showing 5g Please Help me
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Jaskaran SINGH (@JaskaranSI8926) reported@JioCare i m stuck wid damaged sim outside india, as soon as i land in india, 1st thing i wl do is port to airtel/voda. I send an email for help, i get reply after 24 hours asking stupid things, i reply within 15 mins, nd next reply is again aftr 24hrs. Small issue, been weeks :)
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ajay adithya (@ajayknightking) reportedAfter a week of constant internet disruption and no proper support or resolution, I’m forced to disconnect Jio Fiber. Multiple complaints, zero accountability. This is unacceptable for a paid service. Make disconnection easier too. @JioCare #JioFiber #PoorCustomerService
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Tarun Jha (@Tarunjha2802) reported@JioCare Why have you company people together started wasting both the money and time of the public?Is there any enmity? What a stupid person you are brother.5 days have pass even though I am continuously following you.I don't know what the hell is going on with you guys, plz clarify.😡
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Ravi Jain (@Drraviamc) reported@JioCare Dont divert my topic...just tell when your engineer ll come...I m available all time...its you who fool people...can't resolve a simple issue then there no point continuing tour service and who ll pay this compensation for loss of service
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Mohammad Salman (@imsalmansam) reported@JioCare Why would I register again when You told me to just pay the bill and service will be resumed? Are you scammer?
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Sourav Roy (@roy183sourav) reportedalert!! Jio sales team is doing fraud.. they are doing kyc and next time the engineer visit for installation they are saying due to no network coverage jio airfiber can't be installed.. My order no NO0001C9IM8A is still not refunded after 1 month pursue.. @JioCare pathetic
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Preetu Sachan (@preetu2611) reported@JioCare Everytime iam getting a copy pasted answer. I need resolution not sms nothing
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Pallavi Singh (@PallaviKharghar) reported@JioCare I’ve not raised any complaint, it’s straightforward. I want my money
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Ram Nijhawan (@ramnijhawan) reported@JioCare Are you guys still investigating? I think you all have been lying & not giving true picture which is a matter of big SHAME. Your department initiated refund unilaterally without explanation & JioCare telling me all this time that matter escalated to high level, assuring solution.
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Ankit (@Ankit47515467) reported@JioCare I made a recharge of ₹3599 on 18 April 2026 via Jio Wallet, but the recharge is not reflected on my Airtel number. Payment is successful but recharge not done yet. Transaction ID: 801321491140 Please check and resolve this issue as soon as possible.