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Reliance Jio Outage Report in Mumbai, Maharashtra

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Mumbai come from postal codes 400017 , 400104 , 400022 , 400013 , 400019 , 400014 , 400025 and 400016 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Reliance Jio

Reliance Jio is having issues since 12:50 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 60% Internet (60%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map Near Mumbai, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, and Thāne.

CityProblem TypeReport Time
Mumbai Internet 21 minutes ago
Mumbai Total Blackout 9 hours ago
Mumbai Internet 11 hours ago
Mumbai Internet 1 day ago
Mumbai Wi-fi 2 days ago
Mumbai Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • lordoftheundead
    puıʌɹɐɯɐ (@lordoftheundead) reported from Mumbai Suburban, Maharashtra

    @JioCare There is no network for jio in my building since last Sunday, Feb 2nd.

  • Hyytesh
    In Search of Destiny (@Hyytesh) reported from Mumbai Suburban, Maharashtra

    @JioCare #TRAI . #RIL SR0000108JPM please help me out jio is not providing the internet and nor refunding my money. Instead they themselves made cancel request and took their handoffs to refund my money SR000010FIZ5.

  • RajveerSangtani
    Rajveer (@RajveerSangtani) reported from Mumbai Suburban, Maharashtra

    @JioCare @BBCWorld @ndtv , Really SHAME ON JIO CUSTOMER CARE, pathetic service,disaster,without knowledge staff with pathetic service.its better give me JIO care I will make better customer service. SHAME ON JIO 😡 call 8652525218

  • sharmaprafull22
    Prafull Sharma (@sharmaprafull22) reported from Mumbai Suburban, Maharashtra

    @reliancejio internet optical fibre plan really pathetic. It’s not even 1 month I opted for this plan & 3 times internet got disconnected & need to raise compliant, speed is not even 20% of wht is you guys charging. Really pathetic service.

  • RajveerSangtani
    Rajveer (@RajveerSangtani) reported from Mumbai Suburban, Maharashtra

    @JioCare @BBCWorld @ndtv , Really SHAME ON JIO CUSTOMER CARE, pathetic service,disaster,without knowledge staff with pathetic service.its better give me JIO care I will make better customer service. SHAME ON JIO 😡

  • keshav_karve
    Keshav Sanjeev (@keshav_karve) reported from Mumbai Suburban, Maharashtra

    @JioCare Never thought JIO would b so horrible. I would never in my life subscribe to any of their services. Just cancel my jio fibre connection & refund the 3 months subscription & also payback d deposit money. Pls. Take back u r router n STB

  • arki7n
    Akhilesh Yadav (@arki7n) reported from Mumbai Suburban, Maharashtra

    @DoT_India @JioCare @reliancejio Hi, Jio customer care is harassing me by not refunding my advance paid 1.5year rentals. Their network is of too poor grade. They are not helping me to port to other network. Please guide me to file a court complaint.

  • King_karry
    Ray of Hope (@King_karry) reported from Thāne, Maharashtra

    Many of jio users but unable to use jio Network in mall premises...came to know that korum management jam the jio network for money...truly unprofessional behavior... suffering for SIM replacement..poor customer care in Korum mall by mall management @KorumMall @reliancejio

  • ckparmani
    Ckp (@ckparmani) reported from Mumbai Suburban, Maharashtra

    @JioCare please let me know your customer care number

  • Abinash03111992
    Abinash Gupta (@Abinash03111992) reported from Mumbai Suburban, Maharashtra

    @TheKhbri @ColorsTV @BiggBoss @JioCare @reliancejio @realumarriaz should file a complaint. This is cheating. @ColorsTV

  • DebashisSarkar
    Debashis Sarkar (@DebashisSarkar) reported from Mumbai Suburban, Maharashtra

    Placed an order for a #Jio Fibre connection~The initial experience is scary. The sales guys just want to dump a connection and don’t care about service. Two Jio reps Basant Giri & Vinay Salvi made tall promises now don’t respond| @JioCare #CX #CustomerExperience #CustomerService

  • TheNehalSarda
    NEHAL SARDA (@TheNehalSarda) reported from Mumbai Suburban, Maharashtra

    People are not being able to reach me on Internet- I don't even know if this tweet is reaching @reliancejio because network is on an all time low---Doesn't work this way! I am facing severe network issues in my locality but no positive response from @JioCare ..

  • dhavals06
    dhaval.ks (@dhavals06) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare @fiberbroadband Reliance Jio, i need new internet connection and the sales executive is not replying since 5 days. Says he doesnt care. Deepak G - +917738314299. Can you help @jio @Ghatkopar4Right Ghatkopar west

  • iamamit9117
    Amit P Gupta (@iamamit9117) reported from Mumbai Suburban, Maharashtra

    @reliancejio what is wrong with the network, from past 2 days it’s giving pain..kindly check and revert

  • nshiv
    Shiv Nayak (@nshiv) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare @reliancegroup One of the THIRD GRADE ISP Jio Fiber. Internet down for last two days on pretext of outage in the area. This is the third day the same router box has green light but no internet service. Stuck with this idiot service for 6 Mo👎🏽

  • Im_JanakKPandya
    Janak Kishore Pandya (@Im_JanakKPandya) reported from Mumbai Suburban, Maharashtra

    After so many complaint @JioCare @reliancejio unake to resolver the network problem. @DoT_India

  • keshav_karve
    Keshav Sanjeev (@keshav_karve) reported from Mumbai Suburban, Maharashtra

    @JioGigaFiber_ @JioCare if you can not resolve the connectivity issue, you have no right to charge the monthly fee, please cancel my subscription & refund it

  • jigarsawla
    Jigar Sawla (@jigarsawla) reported from Mumbai Suburban, Maharashtra

    @JioCare hi, Need full year statement for my multiple mobile connections. Kindly help. Your website is conking off

  • nareshm51
    Nareshhhh (@nareshm51) reported from Mumbai Suburban, Maharashtra

    @shaggy_maniac @Airtel_Presence @airtelindia @JioCare Bro just portout, they are useless service providers, pls shift to @JioCare

  • nshiv
    Shiv Nayak (@nshiv) reported from Mumbai Suburban, Maharashtra

    Day 5 @reliancejio @JioCare @reliancegroup the #jiofiber internet is just not working.. you also got some incompetent on ground staff who has no clue of what’s gone wrong. Struggle continues just for subscribing to #Jio

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • KumarSaurav7055
    VenD (@KumarSaurav7055) reported

    @reliancejio @JioCare can you pls help me with good internet speed i have paid for 200 Mbps and you are providing me less than 500Kbps, that too jio 5g works only for few days in month. Atleast have some digital @reliancejio . Loot us in limited capacity he are also humans

  • omsinghravi
    Om Singh (@omsinghravi) reported

    @JioCare I am your customer from last 5years 2016 but now I'm in problem . Few days ago I had applied for portout but now I had realised I had taken a wrong step .now how can I become a jio team

  • daviddas_20
    David Das (@daviddas_20) reported

    @JioCare @reliancejio .. facing worst service issues since last 24 hrs..with no internet , ph voice breakage.. its an area coverage problem.. kindly provide resolution for the issue. Pathetic services.. and moreover.the customer service team is giving non acceptable lame excuses

  • Muthukumaran
    Muthukumaran (@Muthukumaran) reported

    @JioCare Sent already. Hoping for a quicker resolution as it’s almost a week without Jio Fiber now.

  • harshlakhani11
    Harsh Lakhani (@harshlakhani11) reported

    @JioCare when will the jiofiber outage that started yesterday get resolved in Powai Mumbai area? Its been 2 days with no internet and TV

  • Dj_Singh23
    Dhananjay Singh (@Dj_Singh23) reported

    @JioCare Need help on Jio Fibre installation. Installation was scheduled for today but nobody came for the same. Kindly resolve this issue.

  • KKaushal1988jha
    kaushal kumar jha (@KKaushal1988jha) reported

    My jio no. 9625484047 is using almost 95 percent of data in navigation on google map in just 3-4 hour.... How it is possible. Preveosly There is no such issue. @JioCare @RelJio4g

  • karthikkanago
    karthik (@karthikkanago) reported

    @JioCare Is Cartoon Network available on jio fiber? If I search is could see that its available as live channel but doesn't get connected.

  • preeti_misra
    Preet (@preeti_misra) reported

    @JioCare 02279639534 is the Service ID that I want to be relocated

  • heynaib
    Gaurav (@heynaib) reported

    Pathetic service entire area's cell network is down since days. No data not even able to make calls. Signal strength 100 % THIEVES. Y don't u notify us about the service in the area before taking money? Pin code : 211011 25.454361,81.780964 @reliancejio @JioCare