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Reliance Jio

Reliance Jio outages and service status in Mumbai, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 5 outage signals in the last 24 hours around Mumbai, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Apr 22, 1:12 AM GMT+5:30.
  • 56% Internet (56%)
  • 16% Phone (16%)
  • 15% Wi-fi (15%)
  • 8% Total Blackout (8%)
  • 5% E-mail (5%)

The latest reports from users having issues in Mumbai come from postal codes 400017 , 400104 , 400022 , 400018 , 400014 , 400016 , 400019 and 400012 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 21: Problems at Reliance Jio

Reliance Jio is having issues since 10:30 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Airoli, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Mumbai Wi-fi 3 hours ago
Mumbai Internet 5 hours ago
Mumbai E-mail 7 hours ago
Mumbai Internet 14 hours ago
Mumbai Total Blackout 15 hours ago
Mumbai Internet 2 days ago

Nearby cities with recent reports

Airoli

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • SujeetY9213
    Sujeet Yadav (@SujeetY9213) reported from Yashodham, Maharashtra

    @JioCare jio mobile network not getting from 2dys...

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Mumbai Suburban, Maharashtra

    @JioCare bad network Network is not working Service is bad

  • nlgogri
    NLG (@nlgogri) reported from Yashodham, Maharashtra

    @JioCinema app is not smooth at all. While watching highlights if you press back 10 second button then video freezes and commentary runs. Very pathetic experience @BCCI of watching ipl this year. Hope you address this issue at earliest @reliancejio

  • BiswasNirmalya
    Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra

    @JioCare is there some issue with vowifi in jiofiber? Please clarify! Or is it related to jio sim?

  • devarshibarot28
    Devarshi Barot (@devarshibarot28) reported from Mumbai Suburban, Maharashtra

    @JioCare I had activated and was using Jio 5G welcome offer. My plan was about to expire and I'd recharged with new one before it gets expired. After the shift to new plan my welcome offer is no longer there. Kindly help.

  • TheVinodNair
    Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra

    @JioCare Everytime I am given this same vague replies and no concrete resolution. Huge mistake that I ported out from Airtel to Jio for such sub standard network and more so for such pathetic service experience as no one in Jio ever listens. Such arrogance

  • miteshsaraf78
    Mitesh Saraf (@miteshsaraf78) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare Hey when is #Mumbai getting #5G really sick of this useless currant network 😡

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port

  • VikasShaw16
    Vikas Shaw (@VikasShaw16) reported from Mumbai Suburban, Maharashtra

    May I know any genuine contact person number I want to install mobile network tower in Mumbai on my rooftop @reliancejio @airtelindia @VodafoneGroup

  • psychedelic604
    Vin (@psychedelic604) reported from Mumbai Suburban, Maharashtra

    @JioCare need help with jio fiber connection. SSID is not showing up and calling your customer care is no help either. Kindly help

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @JioCare @reliancejio your Sigma quality will never come.. such a degrade service daily i am facing despite several complaints you are just operating ur AI and phone technology i think u don't have enough tower and service engineer please close my service it's done now

  • sandandstories
    its me PANKAJ (@sandandstories) reported from Yashodham, Maharashtra

    I always wonder why people don’t make @reliancejio there first number. It got the answer. It’s a task to get through a real person on the customer care, first they will give you gyaan on what all are included in your plan and then no option to talk to a real person @JioCare

  • JagtianiShekhar
    CJ (@JagtianiShekhar) reported from Yashodham, Maharashtra

    @reliancejio @JioCare WIFi issue since yesterday and completely down since yesterday night. Please resolve immediately, thanks.

  • HarshJaiwant
    Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, Maharashtra

    How should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio

  • PrashantMello
    Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra

    @JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....

  • modynishant
    Nishant Mody (@modynishant) reported from Mumbai Suburban, Maharashtra

    Dear @reliancejio we just bought a new jio sim and it’s showing enter network unlock code. We only have 3 attempts left. Kindly guide.

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra

    @JioCare jio 5g welcome offer not applied Service not good Because prepaid number 5g available But postpaid is 5g not available 😡😡😡😡😡😡😡😡

  • PRANOY_CHAUAAN
    PRANOY CHAUAAN (@PRANOY_CHAUAAN) reported from Mumbai Suburban, Maharashtra

    @SardarSomdeep @JioCare @Airtel_Presence God Knows now what and when would jio commercially start 5G for everyone - my phone model on the other hand supports more bands then required like Millimetre Wave , which would never connect coz they use MM WAVE to interlink towers

  • ricaopowel214
    radhe radhe (@ricaopowel214) reported from Andheri, Maharashtra

    @JioCare why there is no network in Andheri East. Near mogra station. Since morning, there is issue in the network. Pathetic network.

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Yashodham, Maharashtra

    @JioFiberVoice @JioCare cant access Jio fiber internet and could not run diagnostics check, please help

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Madan_Akshayn
    MadanAkshay (@Madan_Akshayn) reported

    @JioCare Team,when airfiber plus is available in stock why wait as work card showed other one. You should be able to resolve this issue long back. I have shared the dtls here jio digital store, virajpet, kodagu

  • Hitarth43050511
    Hitarth Shah (@Hitarth43050511) reported

    @JioCare I have recharge 2120 and also some 23 rs both still payment is pending showing and also my ott app is not working and half hour I am Quee no one is picking up my call i want call back now

  • Sateeshbauddh
    SATEESH JATAV🐦 (@Sateeshbauddh) reported

    Sir, there is a Jio tower installed at a distance of 500 meters in our village but the network does not come with 5G! @reliancejio @Jio_Offl @_MukeshAmbani

  • Avinash_1968
    Avinash Chauhan (@Avinash_1968) reported

    @JioCare Sirs wires to my connection 01702 796370 jio fibre hanging since 2 days !! Land line number provided by helpline is not a valid one or not working !! Help

  • thatinfosecgirl
    Ruchi (@thatinfosecgirl) reported

    @JioCare What has happened on that service request since yesterday? Can you share details!? And what does your "earliest" and "soon" mean? Provide contextual answers, don't copy paste bot replies.

  • wkunal97
    Responsible Citizen (@wkunal97) reported

    @JioCare the amount with interest because I am going to raise a complaint in consumer court. @_MukeshAmbani @TRAI

  • ManishD74579742
    Manish Dixit (@ManishD74579742) reported

    @AkashMAmbani @reliancejio @JioCare team from 14 onwards i am contacting customer support for installation of my JioFiber. But I can't get proper response from installation team Order no :NO0001CVPS7G If it is not possible then cancel my order and refund me .

  • drravikantg0503
    Ravikant Goyal (@drravikantg0503) reported

    @JioCare Hopeless service. You are eagerly waiting for customer to get recharge Thereafter services are worst then bsnl.

  • loveinair225
    Arjun singh (@loveinair225) reported

    "Dear @JioCare, I am tired of receiving irrelevant solutions like 'check your phone settings.' The issue is POOR NETWORK COVERAGE and NO SIGNAL inside my house. My handset is perfectly fine; the problem is with your tower/infrastructure in my area.

  • Munna_Maithil
    Munna Maithil (मुन्ना मैथिल)🎶🎵 (@Munna_Maithil) reported

    @JioCare Again facing issues with my relocation service request no. CO0001RVV3G7. Your local executive has deliberately put a hold with the wrong remark i.e. Incorrect address.