Reliance Jio outages and service status in Mumbai, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Mumbai, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 12, 8:02 PM GMT+5:30.
- Internet (57%)
- Wi-fi (21%)
- Phone (13%)
- Total Blackout (6%)
- E-mail (3%)
The latest reports from users having issues in Mumbai come from postal codes 400017 , 400104 , 400022 , 400014 , 400013 , 400016 , 400019 and 400012 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 13: Problems at Reliance Jio
Reliance Jio is having issues since 05:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 15 hours ago |
|
Mumbai
|
Internet | 24 hours ago |
|
Mumbai
|
Phone | 4 days ago |
|
Mumbai
|
Internet | 4 days ago |
|
Mumbai
|
Phone | 4 days ago |
|
Mumbai
|
Internet | 4 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
-
Kuldeep Vyas (@kuldeepvyaas) reported from Yashodham, Maharashtra5G NETWORK 0% HERE. ,MUMBAI-400101 19.201716,72.865914 Please solve problem .@reliancejio @JioCare @jio
-
nj (@navinjk11) reported from Mumbai, Maharashtra@JioCare @reliancejio No response yet to my requests 3rd in the day why so slow ?
-
Whistleblower-सिटी बजाओ📢 (@WhistleBlower_H) reported from Yashodham, MaharashtraJio 5g Service Net...Hahahaha. It seems to run at a speed of 2G. 5G Internet service is still not available in cities like Mumbai Metropolitan. Ambani company is fooling all Indians. @reliancejio @JioCare @TRAI
-
Tripurari Pathak (@Pathak67k) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare your network gone crazy....i received at least 16 calls from different state including 2 calls from J&k. Everyone is saying that I called them but how ?? I am in a meeting with peoples and my mobile is on table, no one using the how can I make call ??
-
gunjan khatri (@gunjankhatrii) reported from Mahape, Maharashtra@reliancejio @JioCare @_MukeshAmbani I am trying to order jio fiber box from last 15 days raised ticket also but i am told no stocks ..wanted to know if I can get the fiber setop box ..as never tght this item also will have shortage
-
Nishant Mody (@modynishant) reported from Mumbai Suburban, MaharashtraDear @reliancejio we just bought a new jio sim and it’s showing enter network unlock code. We only have 3 attempts left. Kindly guide.
-
NLG (@nlgogri) reported from Yashodham, Maharashtra@JioCinema app is not smooth at all. While watching highlights if you press back 10 second button then video freezes and commentary runs. Very pathetic experience @BCCI of watching ipl this year. Hope you address this issue at earliest @reliancejio
-
Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare No one has called me no technician has visited and issue is resolved wow you guys are amazing all companies should learn this skill from you without calling/visiting customer and addressing their concerns to resolve issues!
-
Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@reliancejio @JioCare You only hire Telecallers, Artificial intellect, but you don't have enough tower and service engineer to check the network compatibility.. it's daily pain ! Our day start with frustration. We are planning to go in consumer court @jagograhakjago
-
Mihir Pandya (@mihir_kp) reported from Yashodham, Maharashtra@JioFiberVoice @JioCare cant access Jio fiber internet and could not run diagnostics check, please help
-
Mitesh Saraf (@miteshsaraf78) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare Hey when is #Mumbai getting #5G really sick of this useless currant network 😡
-
satish tiwari (@satishtiwari81) reported from Mumbai Suburban, Maharashtra@reliancejio @RelianceEnt @reliancegroup kindly take notice that jio fibre team had assured us free connection to society.but after 2 month of service started.there is no response from team .feeling cheated from jio fibre .from Satish tiwari veermahal chs lalbaug 9820464853
-
Manav Kejriwal (@KejriwalManav) reported from Mumbai, Maharashtra@JioCare Saket CHS, Santacruz West. JioFibre not working since 3 days. Everyday the technician is promising to resolve the next day, but no resolution. Unexpected from Jio. Please assist immediately. Mumbai 400054.
-
radhe radhe (@ricaopowel214) reported from Andheri, Maharashtra@JioCare why there is no network in Andheri East. Near mogra station. Since morning, there is issue in the network. Pathetic network.
-
Ramdoot Ashu (@dhi_ashu) reported from Yashodham, MaharashtraHey @JioCare I am facing internet related issue from a couple of days contact the customer care but not got any response pls solve the issue @reliancejio
-
manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra@JioCare Pls share the number of the area division city level supervisors. This is not done. Every two days the network is down and we keep bearing with it. What quality of service is this??? @TimesNow
-
Poonam Ralh (@iPoonamRalh) reported from Mumbai Suburban, Maharashtra@Airtel_Presence I mistakenly recharged my number for 666 but i never got it coz I have ported my number to @JioCare . Can you pls look into this. Recharge did via @Paytm
-
RAASHUL TANDON (@RaashulTandon) reported from Mumbai Suburban, Maharashtra@airtelindia inspite of activating DND I'm getting zillion calls a day! Network issues haven't been resolved for the past 1 year. Is this a sublime message to port to @reliancejio ?!
-
Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users are able to enjoy Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
-
DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra@JioCare In my jio fiber plan,of Rs 999,I am getting a speed of 31 and 25 ,when it is supposed to be 150 or whereabouts, what is the reason for slow speed ? Please check
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
reddy (@i0xReddy) reported@JioCare @reliancejio @_MukeshAmbani I am facing very weak 5G signal strength in my area, which is significantly affecting my internet usage and overall service experience. Location Details: Village: Kotha Giriya Palle Post: Vellatur Mandal: Pendlimarri District: Kadapa (YSR District) State: Andhra Pradesh PIN Code: 516216 It is important to highlight that on your official website and coverage map, my village and even the surrounding 1–2 km areas are clearly marked as 5G coverage zones. However, in reality, the network is extremely weak, unstable, and often falls back to 4G. This clearly indicates a mismatch between the claimed coverage and actual service quality, which is misleading to customers. Additionally, nearby villages are receiving proper 5G coverage, while my village continues to suffer from poor signal strength and unstable connectivity. This issue is affecting hundreds of families in our village who are using Jio services. Our village is a densely populated area, and the earlier explanation provided by your team stating “low population” is incorrect. I have already raised multiple complaints through customer care and also escalated the issue via social media platforms. However, no effective resolution has been provided so far. I request you to treat this matter seriously and take the following actions: Conduct a detailed technical network survey in our village Correct the false 5G coverage representation if actual service is not available Improve 5G signal strength and coverage in the area Provide a clear timeline for resolution If this issue is not resolved, I will be left with no option but to escalate the matter further to the through the official grievance portal for misleading service claims. I request your immediate attention and a prompt resolution. Thanking you, Gowri Sankar Reddy Vennapusa Mobile Number: 6305614167
-
🇮🇳Krushang Dave🇮🇳 (@KrushangDave) reported@JioCare Infact I am sorry for being your customer.
-
Ankit (@Ankit319) reportedAbsolute pathetic service from @JioCare @reliancejio For the last 3 days, my area has been completely stuck on a dead 4G network. Both my mobile data and Jio AirFiber are practically useless, suffering from severe, endless buffering. Working from home has become a complete nightmare. I can't even get my basic office work done because it takes 10 to 15 minutes just to open a simple email inbox! How are professionals supposed to function with this third-rate internet speed? You have the audacity to unapologetically hike your recharge prices by 20-30% every 6 months, but what exactly are we paying for? A 20-30% downgrade in network quality? My family collectively spends a massive ₹9,000 to ₹10,000 on your recharges. Despite paying this premium amount, your failing network is forcing us to buy EXTRA data booster packs out of pocket just to get a functional connection. You are double-charging us for a service you are failing to provide. Is this the world-class 5G experience you endlessly advertise? Logon ko chumt!ya banana band karo
-
murali kumar (@muralikumar99) reportedHey @JioCare, my JioFiber was installed & active on April 10, 2026. I picked the 3333 plan, but I'm still not seeing the Google Gemini Pro banner in MyJio to claim as promised. 😟 Can you help?..I uninstalled and installed the app and it is still not showing..
-
Mafidul Islam (@IslamMafid10110) reportedJio is providing worst news ever #ShameonOn @reliancejio
-
Naresh Mahendra (@NareshMahe72805) reported@JioCare No messages or email received… it’s more than 15 days still my issues not resolved
-
Bharat meena (@Bharatm01300972) reported@JioCare @reliancejio Worst network experience! Internet is almost unusable in my area since 5 days Location: 88J6+298, South Side, Kharagpur, West Bengal 721301 Kindly fix this immediately or I will be forced to switch to another network. #JioDown #PoorService
-
Pavan Gupta. | Content Creator 📈 (@PavanGuptaX) reporteddownload and 60 Mbps upload Current speed is below 1 Mbps which is unacceptable This is not a user issue this is network failure and congestion Deploy proper infrastructure fix congestion and provide real service @JioCare @DoT_India 2/2
-
Vasudev (@CyberVasu9) reportedWtf @JioHotstar @reliancejio it's even not allowing us to watch match, so buffering and lagging
-
Shashidhar Hatt (@shashidharhatti) reported@JioCare don't use Jio worst company, go for local internet service they will communicate with you, Jio will never talk with you when you have issues. so don't go for it, Jio fiber is worst from 6 months. they take money every month. but the Jio customer care is not reachable to us.