Reliance Jio

Reliance Jio Outage Report in Mumbai, State of Mahārāshtra

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The latest reports from users having issues in Mumbai come from postal codes 400070, 400072, 400071, 400078, 400069, 400037, 400076 and 400034.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai, State of Mahārāshtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Mumbai, State of Mahārāshtra 02/18/2025 21:15

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Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (22%)

    Phone (22%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mumbai, State of Mahārāshtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, Borivli and Kālva.

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City Problem Type Report Time
IndiaMumbai Wi-fi
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Wi-fi
IndiaMumbai Total Blackout
IndiaMumbai Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Mumbai, State of Mahārāshtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • mercator_stock Devavrat (@mercator_stock) reported from Mumbai, State of Mahārāshtra

    @JioCare @JioFiberVoice I've been calling customer care for past few hours. I need urgent help related to modem tranfer. Please resolve

  • nilaynir Nilaynir Shekhar (@nilaynir) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio I stay in Thane and have been using your services since a year including both Cellular and Fiber. Recently shifted my location and both the wifi and cellular are having zero network causing lot of trouble ,need a path of action to go ahead.

  • janam_sanghavi Janam Sanghavi (@janam_sanghavi) reported from Mumbai Suburban, State of Mahārāshtra

    One of the worst customer service ever! Been trying to get a person since last 7 days to fix my router. They say a person will come to fix it but no one ever shows up. Zero professionalism and accountability. Might switch to a better service provider. #Jiodown @reliancejio

  • janam_sanghavi Janam Sanghavi (@janam_sanghavi) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare And again the service was automatically pushed to the next day. All of you are just trying to save your jobs by saying that its a priority in reality you are doing nothing to actually fix my problem.

  • Alpha_chain_ Vinita Mathreja (@Alpha_chain_) reported from Mumbai Suburban, State of Mahārāshtra

    @TRAI @reliancejio request you to help me reactivate my dad's number. It's a humble request from a daughter who's trying to save one last thing of his dad. Please help me out

  • pappu28480 PRASHANT GANDHI (@pappu28480) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare i really don't know how many more days i have bear with this disgusting awfully pathetic jio voice service problem #jiosucks

  • pappu28480 PRASHANT GANDHI (@pappu28480) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare worst n pathetic service still not able to do voice calls u ppl just tweet all bull **** but zero service #jiosucks

  • PalsaniaVasi Vasipalsania (@PalsaniaVasi) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare In other phone my sim is working and in my is showing no service and jio sim i am using from very long time and i got problem now online please solve this problem 🙏 @JioCare @reliancejio

  • mavaniparag parag mavani (@mavaniparag) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare suffering from last many months of frequent disconnection (even if router shows green line), and speed issue. Many times apps not opening on jio fiber but opens immediately on mobile net using both Airtel and jio mobile. Pls replaced old router which may be defective

  • PalsaniaVasi Vasipalsania (@PalsaniaVasi) reported from Mumbai Suburban, State of Mahārāshtra

    Hello jio team, My jio sim card is not working, showing no service @reliancejio, @JioCare please solve my problem as soon as possible

  • navalks Naval K Srivastava (@navalks) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare is not working 4 last 36 hrs. Pl wake up/Help. Ur lady rep hung up call twice on 022-35358500 after hearing my complaint without giving any solution. I am without internet on jio No. 8169252558 as qued plan is not activated. Jio APP hs no page 4 activation of qued plan.

  • rupeshpatil999 Urstruly Rupesh (@rupeshpatil999) reported from Thāne, State of Mahārāshtra

    @JioCare There is no service available at my place. Your service is same like @airtelindia @Airtel_Presence of no use.

  • navalks Naval K Srivastava (@navalks) reported from Mumbai Suburban, State of Mahārāshtra

    Why @reliancejio hs gone 2 sleep? 4 last 36 hours I am unable 2 talk 2 any rep on ur helpline number. IVR is poorly designed dat its zero help 2 user. Finally got helpline lady now, but she hung up after listening 2 my complaint. Unable 2 activate qued plan for jio No.8169252558.

  • baps_utkarsh Utkarsh Dave (@baps_utkarsh) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Very pathetic service

  • Mazhar_Shaikh Mazhar shaikh (@Mazhar_Shaikh) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Had a very bad experience while gettung for a replacement sim from JJ store in Mumbai. Employee was pathetic and rude he didn't had change so i had to walk around for that and most important he didn't activate my sim yet as he got some ego issues. Plz help.

  • baps_utkarsh Utkarsh Dave (@baps_utkarsh) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare no reply very pathetic service will now discontinue your service now onwards

  • socialmarijuan1 VikasGR (@socialmarijuan1) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Basically, 4 days before plan expiry, every single call you are going to hammer that tone. Hey @airtelindia and @Vodacom are you guys into same practices? Of reminding the consumer before each call, whole day, before plan expiry? If not, would love to switch to your network.

  • rupeshpatil999 Urstruly Rupesh (@rupeshpatil999) reported from Thāne, State of Mahārāshtra

    @JioCare My house is located in Prime location between Mulund and Thane and if you cnt service in this location than were are you servicing? Mars?

  • PalsaniaVasi Vasipalsania (@PalsaniaVasi) reported from Mumbai Suburban, State of Mahārāshtra

    In other phone my sim is working and in my is showing no service and jio sim i am using from very long time and i got problem now online please solve this problem 🙏 @JioCare @reliancejio

  • PalsaniaVasi Vasipalsania (@PalsaniaVasi) reported from Mumbai Suburban, State of Mahārāshtra

    Hello jio team, My jio sim card is not working, showing no service @reliancejio please solve my problem as soon as possible

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • prabalpratap_ Prabal Pratap Singh (@prabalpratap_) reported

    Hey @Airtel_Presence , I've joined #OneAirtel plan recently but the network at my place is getting worst day by day. Data fluctuations are common with worst download speed. Please do something, else I've to look for alternatives like @reliancejio & @ViVodaidea

  • sagrawal12 Shivam Agrawal (@sagrawal12) reported

    @reliancejio @fiber_jio @JioCare No resolution as yet seems like all our issues are falling on deaf ear. Do you even have a customer support & issue resolution ! Is this your way to hoard money from your customers

  • ankur_buha Ankur Buha (@ankur_buha) reported

    @JioCare very much network problem in rajkot. when jio company improve network .????

  • tauqeeransari9 Tãuqeer Ãnsãri (@tauqeeransari9) reported

    I recharge a customer from jioposlite, i try 3 time,but every time money deducted and recharge not received customer, Trnxt ID 1st BR0005VHC8WB ,time 1 march 12.05am 2nd BR0005VHC92E , time 12.05 am 3rd, BR0005VHCAGA, time 12.06 am, Contact me, 9082644821plz refund me @JioCare

  • VanshKa00014268 Vansh Kakkar (@VanshKa00014268) reported

    What is wrong with JIO FIBER NET, IT'S SLOW AF @JioCare

  • gagnejaraghav Raghav Gagneja (@gagnejaraghav) reported

    @JioCare Hhah nice , T&c is different on jio website and when i visited jio store today they are telling different t&c ,when. I call to jio customer care their t&c are different..Nice support

  • ilegionn Rahul kashyap (@ilegionn) reported

    @JioCare Stupid Logic of 4G Data recharge.. I recharged it yesterday and my plan is expiring tomorrow. So does the data recharge. What nonsense is this.

  • JituHaloi11 Jitu Haloi (@JituHaloi11) reported

    Disgusting service of @reliancejio I went to Jio store at Golaghat of Assam to convert my postpaid sim to prepaid.( reason is a diff issue). They didnt solve my problem hut guided to go to Khumtai Jio store. I went to Khumtai store, they told me that they have system issue

  • Shivam78525964 Shivam rajput (@Shivam78525964) reported

    Bye bye @JioCare @reliancejio worst network @airtelindia comming..

  • loranges2 Piano Reeves (@loranges2) reported

    @JioCare did you know that your troubleshoot feature requires me to keep my mobile data on to check why mobile data is not working while it works on mobile data? Did you know that? It's genius really😐