Reliance Jio outages and service status in Mumbai, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 5 outage signals in the last 24 hours around Mumbai, including 5 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 13, 8:48 PM GMT+5:30.
- Internet (59%)
- Wi-fi (17%)
- Phone (14%)
- E-mail (4%)
- Total Blackout (4%)
The latest reports from users having issues in Mumbai come from postal codes 400017 , 400104 , 400022 , 400016 , 400014 , 400019 , 400013 and 400018 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 14: Problems at Reliance Jio
Reliance Jio is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Phone | 17 hours ago |
|
Mumbai
|
Internet | 18 hours ago |
|
Mumbai
|
Internet | 18 hours ago |
|
Mumbai Suburban
|
21 hours ago | |
|
Mumbai
|
Internet | 21 hours ago |
|
Mumbai
|
Internet | 2 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
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RAASHUL TANDON (@RaashulTandon) reported from Mumbai Suburban, Maharashtra@airtelindia inspite of activating DND I'm getting zillion calls a day! Network issues haven't been resolved for the past 1 year. Is this a sublime message to port to @reliancejio ?!
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Anil Menon (@anil_anilmenon) reported from Yashodham, Maharashtra@JioCare @reliancejio @AndheriLOCA I have 2 personal and 1 Corporate JioFiber internet connection. The internet connection is down on a regular basis. Yesterday the internet service was not available from 12pm to 7pm. Today again there is no internet connection since 12pm
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shah (@shah7543) reported from Mumbai Suburban, Maharashtra@reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet
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Vin (@psychedelic604) reported from Yashodham, Maharashtra@JioCare why had the jio network suddenly become so back. Browsing on the phone has become a task.
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Mihir Pandya (@mihir_kp) reported from Yashodham, Maharashtra@JioFiberVoice @JioCare cant access Jio fiber internet and could not run diagnostics check, please help
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Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra@reliancejio jio fiber isn’t working properly in Kopar Khairne. Please fix asap
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UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra@JioCare @reliancejio #jiofiber #worstinternet service provider net down past 12 hours in our area and yet cannot resolve the issue
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@reliancejio @JioCare You only hire Telecallers, Artificial intellect, but you don't have enough tower and service engineer to check the network compatibility.. it's daily pain ! Our day start with frustration. We are planning to go in consumer court @jagograhakjago
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Volney Myron (@volneymyron) reported from Yashodham, MaharashtraThe worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!
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radhe radhe (@ricaopowel214) reported from Andheri, Maharashtra@JioCare why there is no network in Andheri East. Near mogra station. Since morning, there is issue in the network. Pathetic network.
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Vinod Yadav (@vsy135) reported from Mumbai Suburban, MaharashtraPathetic service from @JioCare . Went to kanjur jio office (near huma cinema) to get my father's sim changed as existing one was corrupted. Everyone in that lane had electricity except jio store. Jio representative said "meter had been cut down as electricity bill is not paid"
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Anil J. Chanchani (@chanchani_) reported from Mumbai Suburban, Maharashtra@JioCare Why Company is holding a Customer's Rs 10000/ deposit lying without any interest
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Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, Maharashtra@JioCare need to connect to customer care
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Kaushal (@kaush31886) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio this is happening second time. Suddenly internet and router stop working. And the best part is JIO service person will attend my request on 15th march? Seriously ? Soo fast ? dominance is dangerous in market ..its true. @HathwayBrdband was better. 😔
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K.G.Nair (@krish30777) reported from Mumbai Suburban, Maharashtra@JioCare Since We are paying for 28 days why Team Jio's auto generated voice message hearing again and again... Such nasty experience with Jio. I know my recharge day... Pls stop this non sense or else I'll port to some other service. My Jio no. 8369338628
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Naresh Pawar (@Iamnareshp25) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare Pathetic experience facing from last more than 15 days about network issue. Also make complaint no response. Same calling today costomer supporter hold me for senior assistant then disconnected even not connecting me proper. #Shame
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Dr. Ashish S. Hattangdi (Ph.D) (@ashishhattangdi) reported from Yashodham, Maharashtra@JioCare i wanted to Port our family numbers from prepaid to postpaid family plan. No response from website etc. Pls help
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@cankkasera @JioCare @reliancejio Hi I have face call and network both issue... I have just recently port the network candle is only ,1 available. Despite following up no improvement... जियो मैने क्यों लियो... Abhi Aisa lag raha he
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Nishant Mody (@modynishant) reported from Mumbai Suburban, MaharashtraDear @reliancejio we just bought a new jio sim and it’s showing enter network unlock code. We only have 3 attempts left. Kindly guide.
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somnath (@GhoshSomu) reported from Mumbai, Maharashtra@JioCare @Nitaambani56 See this people are just robots, atleast give me a customer care number.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Sanemind (@Sanemind141181) reported@JioCare struggling to get a simple relocation request done inside the same society since last Thursday. what a pathetic service! Someone keeps rescheduling appointments without any intimation and customer service is helpless refusing to refund excess balance for discontinuation.
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Naval Patel (@NavneetSavaliy1) reported@JioCare @TRAI When get solution already paid bill why suspended number??
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Ashish Rai (@AshishR11931632) reported@reliancejio @JioCare and @reliancejio shame on you posting daily for IPL but not completing customer service request since 50 days, hoping to usurp the advance payment
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Nikhil Dutt Upadhyay (@DuttUpadhyay) reported@JioCare Order Number NO0001CC3K7M Service request no SR0000328FP9
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Sushant Sinha (@SSinha10206) reportedHello @JioCare asharmpara thakurganj near costom office area single very poor pin code 855116
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Mohammad Sahil Ahmad (@ImMohammadSahil) reported@JioCare my jio STB remote is not working,I changed the battery. It's still not working. kindly help
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LOKESH SINGH BHADORIYA (@LOKESHSINGHBH15) reported@JioCare @JioCare My JioFiber connection (No. 7513163258) was already disconnected and all devices/router were picked up around Feb–Mar, but billing of ₹547.53 is still showing. I was also facing low-speed issues earlier. Please close the account and waive the incorrect charges
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akshay kumar (@akshayjn4uu) reported@JioCare Hey I got sms already that service is restored but problem is once I got that sms, my service stopped. Before that it was working normal, so I think because of restoration my line got cut. Hope it’s easy for you to understand my situation now @JioCare @reliancejio
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HARISH (@Harish04518669) reported@JioCare I am mudichur here 4g and 5g network issue last one week 5g network not at all taking very very low network need your support to make faster. I love 5g network in jio so only I changed but now suitation bring me to change over mindset.
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Harkeshsharma (@warrior_9496) reported@reliancejio @JioCare He was from bagdogra west Bengal jio care office. His mobile no is +91 93390 42645. Please track my issue. @AshwiniVaishnaw