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Reliance Jio

Reliance Jio outages and service status in Mumbai, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 1, 8:30 PM GMT+5:30.
  • 64% Internet (64%)
  • 18% Wi-fi (18%)
  • 8% Phone (8%)
  • 7% Total Blackout (7%)
  • 3% E-mail (3%)
  • 1% TV (1%)

The latest reports from users having issues in Mumbai come from postal codes 400017 , 400104 , 400019 , 400022 , 400013 , 400025 , 400014 and 400016 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 2: Problems at Reliance Jio

Reliance Jio is having issues since 05:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Mumbai E-mail 1 day ago
Mumbai Internet 1 day ago
Mumbai Internet 1 day ago
Mumbai Internet 1 day ago
Mumbai Total Blackout 1 day ago
Mumbai Total Blackout 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • sheldondsouza38
    Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra

    @airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.

  • kuldeepvyaas
    Kuldeep Vyas (@kuldeepvyaas) reported from Yashodham, Maharashtra

    5G NETWORK 0% HERE. ,MUMBAI-400101 19.201716,72.865914 Please solve problem .@reliancejio @JioCare @jio

  • Deepako53618528
    Deepak ojha (@Deepako53618528) reported from Yashodham, Maharashtra

    @JioFiberVoice @reliancejio @JioCare The service is good but facing issues with the internet it gets down for 4- 5 hrs from last 15 to 20 days no support has been provided The app also doesn't resolve the issue. Worst customer support and issue resolve

  • praachinh
    praachi (@praachinh) reported from Mumbai Suburban, Maharashtra

    @reliancejio @DoT_India @TRAI Jio has been unnecessarily charging me for Netflix subscription which i have deactivated in Sept 2022.When i called the customer care services they said charges are correct and nothing can be done.I request the telecom authorities to help me in this

  • navinjk11
    nj (@navinjk11) reported from Mumbai, Maharashtra

    @JioCare @reliancejio No response yet to my requests 3rd in the day why so slow ?

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Internet not working for landline number +91-22-31811638 please help

  • CoronaRadiata2
    Corona Radiata (@CoronaRadiata2) reported from Mumbai, Maharashtra

    I don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare tv channels on Jiofiber giving trouble,at times some channels disappear,my plan is 150 Mbps,stb needs to be checked

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @reliancejio @JioCare it's frustrating time, taking twice the recharge but not given one single improvement in the jio... Everyday we are facing issue! I am not expecting such delay in service from Jio.. the more we raise whistle blow the more you are ignoring us big shame...

  • sandandstories
    its me PANKAJ (@sandandstories) reported from Yashodham, Maharashtra

    I always wonder why people don’t make @reliancejio there first number. It got the answer. It’s a task to get through a real person on the customer care, first they will give you gyaan on what all are included in your plan and then no option to talk to a real person @JioCare

  • shreyplaysYT
    LFO Shrey Plays (@shreyplaysYT) reported from Mumbai Suburban, Maharashtra

    What is it with @reliancejio @PlayApex ping problems. Every alternate game the ping is at above 200ms. So annoying nd irritating.

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare No one has called me no technician has visited and issue is resolved wow you guys are amazing all companies should learn this skill from you without calling/visiting customer and addressing their concerns to resolve issues!

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @reliancejio @JioCare You only hire Telecallers, Artificial intellect, but you don't have enough tower and service engineer to check the network compatibility.. it's daily pain ! Our day start with frustration. We are planning to go in consumer court @jagograhakjago

  • ricaopowel214
    radhe radhe (@ricaopowel214) reported from Andheri, Maharashtra

    @JioCare why there is no network in Andheri East. Near mogra station. Since morning, there is issue in the network. Pathetic network.

  • starchaitnya
    Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra

    Hello @JioCare r u seriously care your customer

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra

    @JioCare jio 5g welcome offer not applied Service not good Because prepaid number 5g available But postpaid is 5g not available 😡😡😡😡😡😡😡😡

  • SujeetY9213
    Sujeet Yadav (@SujeetY9213) reported from Yashodham, Maharashtra

    @JioCare jio mobile network not getting from 2dys...

  • kaush31886
    Kaushal (@kaush31886) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio this is happening second time. Suddenly internet and router stop working. And the best part is JIO service person will attend my request on 15th march? Seriously ? Soo fast ? dominance is dangerous in market ..its true. @HathwayBrdband was better. 😔

  • satishtiwari81
    satish tiwari (@satishtiwari81) reported from Mumbai Suburban, Maharashtra

    @reliancejio @RelianceEnt @reliancegroup kindly take notice that jio fibre team had assured us free connection to society.but after 2 month of service started.there is no response from team .feeling cheated from jio fibre .from Satish tiwari veermahal chs lalbaug 9820464853

  • Sarvjeet8082
    SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra

    @JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • 07virk93
    VIRENDER SINGH VIRK (@07virk93) reported

    @JioCare @reliancejio Multiple complaints, multiple tweets, and countless calls to customer care, yet no resolution. Over a month without service while my annual plan remains active. This is a complete waste of my money and time. Is this the level of customer service Jio promises

  • santGURUtweet
    Drjaikalhu (@santGURUtweet) reported

    @JioCare @reliancejio Nobody is coming to install jio air fibre Please help No internet Andhera kayam rahe

  • 07virk93
    VIRENDER SINGH VIRK (@07virk93) reported

    @JioCare @jiocare find that person , without knowing that case is resolved or not , he os marking request resolved. Why should i tweet again if problem resolved.

  • BharatVisawadia
    भरत विसावाडिया 🚩🪷🕛⏳🔱 (@BharatVisawadia) reported

    @reliancejio @JioCare I like your extraordinary service for Call drop, network issue, Very slow internet & 25 din me Paisa double scam caller tune. 👍🏻🙏🏻🤫🤫 Such irritating Costomer care service not single call attend with any care person. 🤦🏻🤦🏻

  • SPSahu2016
    S P SAHU (@SPSahu2016) reported

    Most Horrible Broadband service provider..Out of 30 days , Internet will be disrupted 5-6 days in a month & The irony is that this horrible company will not bother to solve the issue.. @JioCare

  • KrSumit192628
    SUMIT KUMAR (@KrSumit192628) reported

    @reliancejio @JioCare Test Result, paid for 5g, payment full but network always gull

  • ashokkumariitr
    ashok kumar (@ashokkumariitr) reported

    @JioCare The jio fibre services are down for half a day and all we get is bot responses from chat and phone. Taking money and not providing services is theft. Ideally you should refund the money for the period + hardships. Every Jio customer should file a consumer complaint.

  • GauravAt24
    Insane (@GauravAt24) reported

    @JioCare @reliancejio Unable to schedule an engineer visit for my non working jio air fibre . Engineer came today resolved the issue but same problem I am facing in the evening. Kindly help as its hampering my work otherwise I will switch to another service provider

  • eyeatsushan
    Eyeatsushan (@eyeatsushan) reported

    @JioCare @reliancejio Orn number NO00015GM43P I'm now just begging you either deliver my new sim or refund back my money you guys are now troubling me a lot it's been more than 10 days I wanted my sim for urgent I contacted customer care 6-7 times bt no resolution was put on

  • souvik1919
    souvik (@souvik1919) reported

    @JioCare Only available time 9 AM to 10 AM 3rd July, solve the issue with said time or face in consumer court @TRAI send engineer within said time.