Reliance Jio outages and service status in Mumbai, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 3 outage signals in the last 24 hours around Mumbai, including 3 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received Jul 20, 7:50 AM GMT+5:30.
- Internet (58%)
- Phone (13%)
- Total Blackout (12%)
- Wi-fi (12%)
- E-mail (3%)
- TV (1%)
The latest reports from users having issues in Mumbai come from postal codes 400104 , 400017 , 400019 , 400025 , 400013 , 400022 , 400016 and 400014 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 20: Problems at Reliance Jio
Reliance Jio is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, and Mumbai Suburban.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
4 hours ago | |
|
Mumbai
|
Internet | 14 hours ago |
|
Mumbai
|
Wi-fi | 21 hours ago |
|
Mumbai
|
2 days ago | |
|
Mumbai
|
Total Blackout | 2 days ago |
|
Mumbai
|
Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
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UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra@JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks
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Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, MaharashtraHello @JioCare r u seriously care your customer
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare the port was the biggest mistake i have ever had... Despite being the highest charging amount of recharge i am not getting single one rupees service.... Delay in message.. and many of belonging voice i have been missed to due to your pathetic service
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Anil J. Chanchani (@chanchani_) reported from Mumbai Suburban, Maharashtra@JioCare Why Company is holding a Customer's Rs 10000/ deposit lying without any interest
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Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra@reliancejio jio fiber isn’t working properly in Kopar Khairne. Please fix asap
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare one thing is for sure will never port to @reliancejio as their executive couldn't call in more than 5 days. It's their 5g service
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare Even Jio fiber speed is bad after upgrading to Rs 999 plan
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Tripurari Pathak (@Pathak67k) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare your network gone crazy....i received at least 16 calls from different state including 2 calls from J&k. Everyone is saying that I called them but how ?? I am in a meeting with peoples and my mobile is on table, no one using the how can I make call ??
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Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Jio Fiber internet Not working since 1st February 2023 time: 7pm, but no response received about restoring of the connection. #jiofiber #Jiodown
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare Inspite if registering a new complaint this afternoon at 12:30 I was been told that an engineer would visit by 3pm and it’s already 5pm but nobody here and also no communication, is this truly a 5G experience which you’ll claim??? Poor customer service
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Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra@JioCare jio 5g welcome offer not applied Service not good Because prepaid number 5g available But postpaid is 5g not available 😡😡😡😡😡😡😡😡
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somnath (@GhoshSomu) reported from Mumbai, Maharashtra@JioCare @Nitaambani56 See this people are just robots, atleast give me a customer care number.
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Praveen Kushwaha (@praveenkushwaha) reported from Yashodham, Maharashtra@JioCare Pathetic service from Jio fibre. Everyday internet down fpr 5-6 hours in Kandivali West area.
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@reliancejio @JioCare it's frustrating time, taking twice the recharge but not given one single improvement in the jio... Everyday we are facing issue! I am not expecting such delay in service from Jio.. the more we raise whistle blow the more you are ignoring us big shame...
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Indian (@Ankit28789794) reported from Yashodham, Maharashtra@reliancejio @JioCare @JioSaavn Feedback: caller tunes sound quality is very very poor, users loves to set up their loved tune but caller tune sound quality is super poor than the actual sound. It is disappointing, please see if you can improve in that section. Thanks
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Nishant Mody (@modynishant) reported from Mumbai Suburban, MaharashtraDear @reliancejio we just bought a new jio sim and it’s showing enter network unlock code. We only have 3 attempts left. Kindly guide.
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मॅथ्यू अँटनी|Mathew Antony|മാത്യു ആന്റണി (@mathewmantony) reported from Mumbai Suburban, MaharashtraIt's been 2 days @reliancejio internet services is down in Bandra.Apart from the consistency in giving SMS updates that service is not restored,there is no uptime. Will they also give billing reduction to all the subscribers.All are saying that no human interface at all.
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Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra@ParikshitK_ @JioCare Facing this issue since the last few days
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Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra@JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.
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Ashwini Pawar (@theonlyashwini) reported from Yashodham, MaharashtraWhy struggle to discontinue a number which is not in use ??? @reliancejio @JioCare tired of calling customer service, chatting from the app, visiting gallery!
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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pushpendra (@pushpndr) reported@reliancejio @IshaAmbaniReal @AJIOLife This tweet is to bring to your alert that I got scammed by Ajio customter care or its impersonator Yesterday I talked to customer care regarding my coach bag and guess sunglasses for return request, I placed return request from app itself
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Faheem (@AnwarSh72272901) reported@reliancejio 've been a Jio customer for 7 years, but the network is now extremely slow. There is no easy way to contact a real customer care executive—only bots and no proper complaint option or real solution. Please fix the network and improve customer support.
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Krishna Prakash (@InterwebKing) reported@JioCare The internet cut out again, right at the time of the World Cup finals.
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Shrishti Soni (@shrishtisonii) reportedshe even refused to share her full name. This is easily one of the worst customer support experiences we've ever had. We've been patient for months, but enough is enough. #JioFiber #reliancejio #jio @RelianceJioCare @reliancejio
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Dilli Durust (@cook2_cookie) reported@JioCare Still not working..
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Jkc (@jkchauhan4600) reportedHi @reliancejio @JioCare there is one tower in my area which is constant down due to power disruptions and you guys aren't paying any attention to this. People are constantly suffering and in no time they will switch over to your rivals @airtelindia Hope you understand.
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SIDDHARTH (@SID_ODIALIVE) reported@JioCare @JioCare no update / help from ur team, much useless. i have applied for MNP today. thanks for ur crap service as always. even a month went, still none of ur team / care helped
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pushpendra (@pushpndr) reported@reliancejio @IshaAmbaniReal @AJIOLife then only you will be able to return the product and I really thought its ajio customer care person as he had all my details. He sent me Hi on whatsapp and send one APK file but I was lucky that file did not open because i have iphone then he said i will do verification from
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𝓢𝓾𝓹𝓻𝓪𝓴𝓪𝓼𝓱 𝓢𝓮𝓷 (@suprakashsen) reported@JioCare Still no resolution. 3 weeks now.
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Anunay Tewari (@anunaytewari7) reported@JioCare This is extremely disappointing. My installation was officially scheduled for 18 July, 6:00–7:00 PM, yet no engineer contacted me and no one visited. Even after payment, repeated follow-ups, NCH complaint, and Appellate Authority escalation, the issue remains unresolved.