Reliance Jio outages and service status in Mumbai, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 3 outage signals in the last 24 hours around Mumbai, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received May 3, 3:09 PM GMT+5:30.
- Internet (53%)
- Wi-fi (18%)
- Phone (15%)
- Total Blackout (8%)
- E-mail (4%)
- TV (1%)
The latest reports from users having issues in Mumbai come from postal codes 400017 , 400104 , 400018 , 400013 , 400022 , 400014 , 400012 and 400031 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 3: Problems at Reliance Jio
Reliance Jio is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Airoli, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
TV | 55 minutes ago |
|
Mumbai
|
Wi-fi | 5 hours ago |
|
Mumbai
|
Internet | 19 hours ago |
|
Mumbai
|
Wi-fi | 1 day ago |
|
Mumbai
|
Internet | 2 days ago |
|
Mumbai
|
Total Blackout | 2 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare Keep on working you have time till 31st Dec 2023 to call a customer who wanted to port in JIO and this is what @reliancejio calls 5G service
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Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra@JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.
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Anil J. Chanchani (@chanchani_) reported from Mumbai Suburban, Maharashtra@JioCare Why Company is holding a Customer's Rs 10000/ deposit lying without any interest
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Mihir Pandya (@mihir_kp) reported from Yashodham, Maharashtra@JioFiberVoice @JioCare cant access Jio fiber internet and could not run diagnostics check, please help
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Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra@JioCare Everytime I am given this same vague replies and no concrete resolution. Huge mistake that I ported out from Airtel to Jio for such sub standard network and more so for such pathetic service experience as no one in Jio ever listens. Such arrogance
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somnath (@GhoshSomu) reported from Mumbai, Maharashtra@JioCare @Nitaambani56 See this people are just robots, atleast give me a customer care number.
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Vin (@psychedelic604) reported from Mumbai Suburban, Maharashtra@JioCare need help with jio fiber connection. SSID is not showing up and calling your customer care is no help either. Kindly help
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manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra@JioCare And once again the wifi has been down since last evening 9pm and not working yet after 12 hrs. Pls escalate this complaint. I don't want ur standard reply.
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Mitesh Saraf (@miteshsaraf78) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare Hey when is #Mumbai getting #5G really sick of this useless currant network 😡
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LFO Shrey Plays (@shreyplaysYT) reported from Mumbai Suburban, MaharashtraWhat is it with @reliancejio @PlayApex ping problems. Every alternate game the ping is at above 200ms. So annoying nd irritating.
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NLG (@nlgogri) reported from Yashodham, Maharashtra@JioCinema app is not smooth at all. While watching highlights if you press back 10 second button then video freezes and commentary runs. Very pathetic experience @BCCI of watching ipl this year. Hope you address this issue at earliest @reliancejio
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vinod bakliwal (@vinodpbakliwal) reported from Yashodham, Maharashtra@JioCare hi i am jiofiber user i want to pause my connection as i will not be in the town for more than 2 months. Please help me
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Kaushal Broachwala (@KBrochwala) reported from Mumbai Suburban, Maharashtra@JioCare, @JioChat Jio down in goregaon east since yesterday night. Kindly resolve ASAP.
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Devarshi Barot (@devarshibarot28) reported from Mumbai Suburban, Maharashtra@JioCare I had activated and was using Jio 5G welcome offer. My plan was about to expire and I'd recharged with new one before it gets expired. After the shift to new plan my welcome offer is no longer there. Kindly help.
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SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra@JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio
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Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users are able to enjoy Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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PRANOY CHAUAAN (@PRANOY_CHAUAAN) reported from Mumbai Suburban, Maharashtra@SardarSomdeep @JioCare @Airtel_Presence God Knows now what and when would jio commercially start 5G for everyone - my phone model on the other hand supports more bands then required like Millimetre Wave , which would never connect coz they use MM WAVE to interlink towers
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UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra@JioCare @reliancejio #jiofiber #worstinternet service provider net down past 12 hours in our area and yet cannot resolve the issue
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Sonia Notani (@sonianotani) reported from Mumbai Suburban, MaharashtraNo customer care number. Emails got a few holding replies and then no replies. This is a critical service for us!! @reliancejio @JioCare
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Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra@JioCare is there some issue with vowifi in jiofiber? Please clarify! Or is it related to jio sim?
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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VEDANSH GAMING (@VedanshOG) reportedIt's been a month and my internet is still not working in Rohtak. Customer care is not connecting to an agent. Very poor service!" @JioCare
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Bolli Abhinaypal (@Abhinaypal980) reported@JioCare call me . my number is already in chat. check and call me to explain issue. why it is taking this much time. do you even care to solve this or not ?
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Shivam kumar (@Shivamk98989567) reported@JioCare I have shared this details multiple times but no action has been taken ...I have shared it again... please cancel and refund my money. @jagograhakjago
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सचिन 🇮🇳 (@sachin_bishnoi7) reported@JioCare Sir, Due to the heavy wind, my jio airfiber outside unit (antenna) lost, where can i complain and ask for technical help, it AI and chatbot everywhere no idea where to reach.
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Shreyans Jaiswal (@ShreyansJ26) reported@JioCare Jio’s modus operandi - call customer care, they take 30 mins to do whatever troubleshot & then try transfertech team who are mostly busy. If tech team is busy, the cust care can’t even raise SR. Even if you get SR raised after much of brain drain, it’s closed without resolution
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Geopolitical Hindu (@GlobalHindu2020) reported@AadiAchint @reliancejio I bought international roaming pack from @reliancejio for Bali Indonesia and it didn’t work a second during my trip. I raised the complaint after coming back to India. They didn’t reply to my complaint for days when followed back aggressively then they gave some dumb replies to eat time, only to say one day that now time has crossed for any type of refund. They are scamming people like hell, I have prof of it.
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Izhar Malik (@IzharMalik84921) reported@JioCare I had shared details in dm But still issue not resolved Payment done but your team not install jio fiber
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Manish (@manishbonala) reportedWhat the hell is wrong with the @reliancejio network?? It works very well when we have to recharge again though. Your towers are going down or what?? Such a shame @JioCare
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Aarnav Gupta (@aarnavg17) reported3 days. Zero internet. Zero refund. Zero customer care. Full payment. @JioCare can you refund for our pending 4 months so we go and cut your connection and get better company’s? We’re paying for zero internet it seems.
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Ajay Monga (@AjayMonga90185) reported@JioCare Service request is shared above .. please get the contact details from that