Reliance Jio

Reliance Jio Outage Report in Mumbai, State of Mahārāshtra

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The latest reports from users having issues in Mumbai come from postal codes 400017, 400104, 400018, 400013, 400022, 400016, 400025 and 400031.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai, State of Mahārāshtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Mumbai, State of Mahārāshtra 12/01/2025 21:20

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mumbai, State of Mahārāshtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai and Thāne.

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City Problem Type Report Time
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Total Blackout
IndiaMumbai Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai, State of Mahārāshtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • totu4me Indian (@totu4me) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare what's the issue with jio internet. There's only red signal in our dongles since early this morning

  • MarathiestManus Pa1 (@MarathiestManus) reported from Mumbai Suburban, State of Mahārāshtra

    @Dizzyvulture @JioCare My network show 30% network. I am in Andheri.

  • bgofficialYT BG (@bgofficialYT) reported from Thāne, State of Mahārāshtra

    @yashdara07 @JioCare Seems the issue is resolved, without any "customer care"

  • lov_pratik PRATIK JAIN (@lov_pratik) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare last few days internet speed of jio has beeen very poor. Ppl are facing many problems coz of network issue. Plz resolve asap.

  • ykmaheshwari Yogesh Maheshwari (@ykmaheshwari) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare No internet on my Jio Fiber since afternoon. Silver Plan valid till 9th September. More than 400 GB left. Customer care executives busy whole day even after waiting for 20 minutes on call?? Will this resolve??

  • bikramlaishram bikram laishram (@bikramlaishram) reported from Mumbai, State of Mahārāshtra

    @JioCare why have automated chatbots that can’t fix a simple issue.. my internet not working

  • mathewy M͎a͎t͎h͎e͎w͎s͎ (@mathewy) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @reliancejio your #jiomart service is very bad. Order placed on 6th and from the promised date of deliver the date has been extending daily and today i called your call centre to cancel the order and they confirmed the request and finally the material is delivered.

  • Akki78748284 Akki ♠️ (@Akki78748284) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare I understand having issues but I’ve not seen one single effort from your part to resolve the issue. Each call says an engineer will be appointed and nothing happens. Don’t expect this from y’all.

  • BDsVouch BD (@BDsVouch) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare People calling me are complaining since a month or so they get out of coverage or switched off message while I am at my home since March. Your Live Chat n Auto Solution are of no use. DM me and I will share my Jio Number with you.

  • naren107 Narendra khanna (@naren107) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio #jio , Jio network coverage has become very very poor in 'Pratikshanagar GTB Mumbai 22' i had made multiple complaint but I think JIO don't want resolve the network problem. I have 3 connection which I am definitely going to port out of Jio...

  • PushpaBhagwat Pushpa Bhagwat (@PushpaBhagwat) reported from Mumbai, State of Mahārāshtra

    @JioCare I am experiencing slow internet speed since morning. Apparently there is some maintenance going on. Your advisor suggests there is no process to inform Jio customers regarding the same and network will be down for next 3 hours! Is it true? #disappointed

  • NandekarKhushal WadaPavGod (@NandekarKhushal) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @reliancejio has horrible service. I spent an hour dealing with the customer service only for them to leave me with a complaint number and a broken internet service. How the hell the does a massive company have such garbage service?

  • sohilgorani Sohil (@sohilgorani) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN you are worst at network, Customer care, service center, loot macha rakhi hai @JioCare at its best.

  • chintanv Chintan Vithlani (@chintanv) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @reliancejio your lethargic service is becoming a habit! I haven't gotten replies in the past as well. Do you even want to keep your customers?

  • sshauryaa Sshauryaa (@sshauryaa) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @reliancejio 022-35963523 - Gold plan - speed cant even measure —> can you help please send technician to check..

  • bgofficialYT BG (@bgofficialYT) reported from Thāne, State of Mahārāshtra

    @yashdara07 @JioCare Seems it be a major outage. your gateway box is showing green light too?

  • mathewy M͎a͎t͎h͎e͎w͎s͎ (@mathewy) reported from Mumbai Suburban, State of Mahārāshtra

    Do you really check this handle? @JioCare @reliancejio @reliancegroup . Never see a response on any escalated issues.

  • Jovian81 Manoj. (@Jovian81) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Since last evening Fiber is not working. No communication updation from jio.

  • bbayboi RD (@bbayboi) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @reliancejio Your service is going from bad to worse. So many call drops, Unavailability of network and such slow 4G internet speeds makes me want to switch over to my previous provider 😡 😡

  • AnavChoudhary Anav Choudhary (@AnavChoudhary) reported from Mumbai, State of Mahārāshtra

    @reliancejio I want to port from Vodafone to Jio Postpaid. Could you help me with the process.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • mannatabhinanth अभिनन्तः 🇮🇳 (@mannatabhinanth) reported

    @reliancejio First change your people who is working in you jio office. They don't won't to work if we ask for jio broadband connection they say 3months, then they never update. Public likes your network but bad approach to customers they don't care about customer so I switched to airtel.

  • techedshashank shashank prakash (@techedshashank) reported

    @Airtel_Presence Vandana atleast gather info and than respond to customer query. Dont just blindly type it. @JioCare Do you have service in I.T park road nagpur, Parsodi , trimurti Nagar. Please respond. Ye @Airtel_Presence walo se na ho payega !!

  • psyHysteria Rohit Singh Basera (@psyHysteria) reported

    One of the worst digital experiences with @airtelindia not allowing to change bill plans Not allowing to port number to @reliancejio 4 requests logged and all of them getting rejected as airtel mapped wrong pincode ..just woww

  • LokeshPalei Lokesh Kumar Palei (@LokeshPalei) reported

    Can anyone tell me how to talk to Jio costumer service #jiocare ?? Because I have already tried all the number but their is no option for talking to costumer executive . Someone is using a SIM card on my details I want to block it as soon as possible . #jiocare

  • younis78614 Mohammad Younis Mir (@younis78614) reported

    @JioCare worst fiber service, will switch to @Airtel_Presence pls give procedure to surrender.. Fixed line no. +91-1947968944, waiting for rewiring from a week..

  • 0ceb315a47d5445 Gautam Dwivedi (@0ceb315a47d5445) reported

    On one side you guys are are advertising that you are ready to resolve queries but on another side you are not even listening the issues... Now i'm completely disappointed with that.. now I'm going to port my sim into @JioCare @reliancejio at least they will hear the querry...

  • ChetanGajjar9 Chetan Gajjar (@ChetanGajjar9) reported

    @JioCare @reliancejio @RelianceJioCare My Jio Service ID is 400127935960. Since today early morning, router is blinking red. Multiple times switched router off and on, but internet is down, zero connectivity. This is my Free 1st month and have already paid for July Subscription.

  • IllapuSai Illapu Sai (@IllapuSai) reported

    @reliancejio Speed is very slow in urban areas also.. it's too worst also

  • iamYashDubey09 yash dubey (@iamYashDubey09) reported

    Hey @reliancejio @JioCare need few sims for my company staff tried to contact the store but no reply need a help here asap.

  • Hemants87789229 Hemant sharma (@Hemants87789229) reported

    @reliancejio Thanks to jio fiber for not taking any against your employee Just harassed your customers with bullshit answers. Totally fake service. @reliancejio @JioCare