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Reliance Jio Outage Report in Mumbai, Maharashtra

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Mumbai come from postal codes 400017 , 400104 , 400022 , 400013 , 400019 , 400014 , 400025 and 400072 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Reliance Jio

Reliance Jio is having issues since 03:10 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map Near Mumbai, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, and Thāne.

CityProblem TypeReport Time
Mumbai Internet 7 hours ago
Mumbai Internet 1 day ago
Mumbai E-mail 1 day ago
Mumbai Internet 3 days ago
Mumbai Internet 4 days ago
Mumbai Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • ArshrikaSingh
    Arshrika Singh (@ArshrikaSingh) reported from Mumbai Suburban, Maharashtra

    Hi @JioCare Anyone in Dehradun, Uttarakhand who can look in to my complaint registered with you guys?Been two days since internet has been down. No response whatsoever... customer care keeps rescheduling engineer’s visit? Is this how the fibre experience will be in smaller towns?

  • iMrudang
    MRUDANG MAVANI (@iMrudang) reported from Mumbai Suburban, Maharashtra

    @Shikhar80279321 True.. Jio has started giving worst service now a days and frequent call drop as well. Very bad internet connectivity. They will ask to do personal message and then nothing. False commitment only. #jio @JioCare @reliancejio

  • vijesh_plexus
    Vijesh Rajan (@vijesh_plexus) reported from Mumbai Suburban, Maharashtra

    @Airtel_Presence broadband in the entire Ghatkopar West area has been down since morning today. This has been happening very frequently this month. Why isn't @reliancejio coming here? We would be happy to shift over to them in a heartbeat!

  • kushal19_shah
    Kushal Shah (@kushal19_shah) reported from Thāne, Maharashtra

    I have raised a request SR000013TEP7 on 26th Jan at around 5:30 PM for not being able to make outgoing calls and access mobile data but it's been around 48 hrs still there is no resolution to it. Haven't expected such a pathetic service for @reliancejio @JioCare

  • RameshVaghani
    Ramesh Vaghani (@RameshVaghani) reported from Mumbai Suburban, Maharashtra

    @JioCare My jio fibre- 02279669505 is is not working from 5pm. Red light is blinking. jio's 18008969999 is not working and call get disconnected with every time you dial. May be it will be connected and continued after 10 times dialling.

  • jitendrasahu131
    Sähü (@jitendrasahu131) reported from Mumbai Suburban, Maharashtra

    Account Id no-900000470630 payment successful .Even after paying in Jio, my SIM card is not being turned on. It has been 24 hours since my service was stopped. Everyone thinks that live service is giving good.But I don't think so. @JioCare @reliancejio @reliancegroup

  • vijesh_plexus
    Vijesh Rajan (@vijesh_plexus) reported from Mumbai Suburban, Maharashtra

    @JioCare I have registered on this link so many times but I never get a callback

  • Sajidmirza07
    sajid baig (@Sajidmirza07) reported from Mumbai, Maharashtra

    Dear @JioCare we are paying you money for 4G data and many more here in my area @reliancejio 4G speed is very slow kindly improve yourself or i need to change my network provider

  • RameshVaghani
    Ramesh Vaghani (@RameshVaghani) reported from Mumbai Suburban, Maharashtra

    @JioCare From last 2 days my Jio fiber Internet-022-79669505 is not working. Only red light blinking. Raised many complains via Twitter and on call but still the issue hasn't resolved. This is very disappointing as I have never faced such issues with my previous service provider.

  • nirajgosalia
    NNG ❤️🇮🇳🏏 (@nirajgosalia) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare Hey guys I had been to #Matheran on 26th Jan for one day picnic, but there was very poor signal in and around Matheran, And even in #Karjat & #Neral area, no internet was working from entire belt. Pls improve the Quality of the the call and internet ntkwrk.

  • 6b05468499654d8
    Indian 🇮🇳 (@6b05468499654d8) reported from Mālād, Maharashtra

    @JioCare @reliancejio Since today morning jio network is unavailable in our Area still facing same issue . I have confirm from Friends, family all the people are facing same issue suddenly Please look into Location - Abhilakh Nagar irani wadi Kandivali West

  • bordiasanjay
    Sanjay Bordia (@bordiasanjay) reported from Mumbai Suburban, Maharashtra

    @AmazonHelp #JioFiber is the service provider and he is asking to connect #Amazon Please sir, what do I do? Do you want a bribe to start the #AmazonPrime on my TV. I have paid without getting service. @reliancejio @RelianceDigital

  • Sid6240
    Sidhant sushil (@Sid6240) reported from Mumbai Suburban, Maharashtra

    @JioCare worst service and pathetic customer care. My jio fiber not working from last 36+hours called almost 5 times to cust care no resolution. #JioFiber

  • RameshVaghani
    Ramesh Vaghani (@RameshVaghani) reported from Mumbai Suburban, Maharashtra

    @JioCare My Jio Fiber-022-79669505 is not working just blinking red light Since 14hrs. It shows unable to connect internet. I have tried so many times to take help of executive but none of them available to hear my problem.

  • VIRENDRA6995
    VIRENDRA YADAV (@VIRENDRA6995) reported from Kālva, Maharashtra

    @reliancejio Very bad network Sarvice JIO in our location

  • Sid6240
    Sidhant sushil (@Sid6240) reported from Mumbai Suburban, Maharashtra

    @JioCare 48 hrs 9 cals 1 tweet 3 DM still no resolution. No proper response. Same extremely rude ans just giving time 9 am 6pm n 10 next day. Not even checkn if the technician is workn or not.i wan a cal from some1 in authority within 1 hr else m switching n entire society

  • sandyyextc
    sandeepkumar sharma (@sandyyextc) reported from Mumbai Suburban, Maharashtra

    @JioCare because of your poor network we can't communicate properly over all jio customer facing issue of your network please check your broadcast frequency

  • vikaskhemani
    Vikas Khemani (@vikaskhemani) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio is there any reason when my plan is expiring on 26th, it stops working on 26th morning itself. I am forced to activate what should I activate one day later. Is it not unfair. My monthly cycles keeps getting preponed one day every month! Any help?

  • pinkesht1
    pinkesht (@pinkesht1) reported from Prabhadevi, Maharashtra

    @JioCare As soon as i enter my home there is no network bar. As i go down and restart my phone then only network bar is seen. Since 10days facing the issue. No one responding on it.

  • dinesh_gosar
    Dinesh Gosar (@dinesh_gosar) reported from Mumbai Suburban, Maharashtra

    @kirankumar_tech @reliancejio @airtelindia Airtel service is very poor than jio don't PORT Airtel

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Natural_Yogesh
    Yogesh Sharma 🇮🇳 (@Natural_Yogesh) reported

    @reliancejio @JioMart_Support @JioMart If you are not able to deliver the order on time than why do not shut down your this stupid online services? The worst online Grocery app is this. They are making fools of the public by taking money and denied order without refund on time.

  • arya24194623151
    arya (@arya24194623151) reported

    @JioCare I have already restarted the router, but the issue is still not resolved. The router is showing a red blinking LOS light. This clearly indicates a fiber signal issue. Please register a service request and send a technician as soon as possible.

  • Drabhishekkm
    ABHISHEKKM 🇮🇳 (@Drabhishekkm) reported

    @JioCare I have done this procedure but nothing happened For two days i have facing the same problem

  • harshitsomani04
    HARSHIT SOMANI (@harshitsomani04) reported

    @Airtel_Presence No update whatsoever, I will be switching to @reliancejio now pathetic service @airtelindia

  • justarpaan
    Arpan (@justarpaan) reported

    Really disappointed with @JioCare , WiFi not working for hours, no resolution through the app, and there’s no way to even speak to a human executive. What kind of support is this? Fix your customer service.

  • itz__ansari
    Er azharuddin Ansari (@itz__ansari) reported

    My internet not working properly after 2 year same problem occurred @JioCare 9373768797 @grok please this issue publish all user Location 6M99+2R7 Bhokar, Maharashtra

  • Nani09870A
    Balaji Marupaka (@Nani09870A) reported

    @JioCare Just fake updates again and again. This is not a delay — this is straight-up misleading and useless service. Don’t act smart in public replies when your system itself doesn’t have the option you’re telling users to use. Enough of this nonsense.(2/2)

  • TilakBa36412986
    Tilak Barman (@TilakBa36412986) reported

    Dear @reliancejio @JioCare @jio_fiber I am totally frustrated by your broadband service everyday I have to face ping issues while gaming

  • RaviVerma1992
    Ravi Verma (@RaviVerma1992) reported

    @reliancejio @JioCare even after multiple follow up by mail, call and several social media platforms no any response received regarding new airfiber connection installation.Very pathetic Service.

  • __V1V3K__
    Vivek Chandran (@__V1V3K__) reported

    @Airtel_Presence wtf is happening with your hello tunes. Not because I begin a gold member. Where are the songs in your library? All old **** songs. A billion dollar company can provide basic things‽ Just f*** say it you can't provide, we will switch to @reliancejio