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Reliance Jio

Reliance Jio outages and service status in Mumbai, Maharashtra

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Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Aug 27, 4:58 PM GMT+5:30.
  • 67% Internet (67%)
  • 12% Wi-fi (12%)
  • 10% Phone (10%)
  • 8% E-mail (8%)
  • 3% Total Blackout (3%)

The latest reports from users having issues in Mumbai come from postal codes 400017 , 400104 , 400022 , 400014 , 400019 , 400037 , 400016 and 400013 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Mumbai Internet 1 day ago
Mumbai Internet 1 day ago
Mumbai Internet 2 days ago
Mumbai Internet 2 days ago
Mumbai Internet 2 days ago
Mumbai Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • PrashantMello
    Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra

    @JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare I think this 15 times I have forwarded my house details... Why the same sop has been following? Can't you come here and check network

  • miteshsaraf78
    Mitesh Saraf (@miteshsaraf78) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare Hey when is #Mumbai getting #5G really sick of this useless currant network 😡

  • ROHANGOHIL
    ROHAN GOHIL (@ROHANGOHIL) reported from Yashodham, Maharashtra

    @JioCare All the iphone user are facing the same issue please solve it as soon as possible or u guys will lose all the customers

  • RaashulTandon
    RAASHUL TANDON (@RaashulTandon) reported from Mumbai Suburban, Maharashtra

    @airtelindia inspite of activating DND I'm getting zillion calls a day! Network issues haven't been resolved for the past 1 year. Is this a sublime message to port to @reliancejio ?!

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra

    @JioCare In my jio fiber plan,of Rs 999,I am getting a speed of 31 and 25 ,when it is supposed to be 150 or whereabouts, what is the reason for slow speed ? Please check

  • starchaitnya
    Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra

    @JioCare I want to port my no to onther service provider. Your complaints number 198 not working. Your customer support worst on Twitter too.

  • SujeetY9213
    Sujeet Yadav (@SujeetY9213) reported from Yashodham, Maharashtra

    @JioCare jio mobile network not getting from 2dys...

  • Iamnareshp25
    Naresh Pawar (@Iamnareshp25) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare Pathetic experience facing from last more than 15 days about network issue. Also make complaint no response. Same calling today costomer supporter hold me for senior assistant then disconnected even not connecting me proper. #Shame

  • mathewmantony
    मॅथ्यू अँटनी|Mathew Antony|മാത്യു ആന്റണി (@mathewmantony) reported from Mumbai Suburban, Maharashtra

    It's been 2 days @reliancejio internet services is down in Bandra.Apart from the consistency in giving SMS updates that service is not restored,there is no uptime. Will they also give billing reduction to all the subscribers.All are saying that no human interface at all.

  • nlgogri
    NLG (@nlgogri) reported from Yashodham, Maharashtra

    @JioCinema app is not smooth at all. While watching highlights if you press back 10 second button then video freezes and commentary runs. Very pathetic experience @BCCI of watching ipl this year. Hope you address this issue at earliest @reliancejio

  • JagtianiShekhar
    CJ (@JagtianiShekhar) reported from Yashodham, Maharashtra

    @reliancejio @JioCare WIFi issue since yesterday and completely down since yesterday night. Please resolve immediately, thanks.

  • WhistleBlower_H
    Whistleblower-सिटी बजाओ📢 (@WhistleBlower_H) reported from Yashodham, Maharashtra

    Jio 5g Service Net...Hahahaha. It seems to run at a speed of 2G. 5G Internet service is still not available in cities like Mumbai Metropolitan. Ambani company is fooling all Indians. @reliancejio @JioCare @TRAI

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra

    Internet not working but green light is there on fiber box. @JioCare How many times will I get internet interruption? Will you refund the amount for downtime?

  • CelestinPillai
    Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra

    @JioCare Why am I not getting 5G even though it is available at my location? Other users are able to enjoy Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.

  • kuldeepvyaas
    Kuldeep Vyas (@kuldeepvyaas) reported from Yashodham, Maharashtra

    5G NETWORK 0% HERE. ,MUMBAI-400101 19.201716,72.865914 Please solve problem .@reliancejio @JioCare @jio

  • ChemburChapters
    Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra

    @JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio

  • CoronaRadiata2
    Corona Radiata (@CoronaRadiata2) reported from Mumbai, Maharashtra

    I don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.

  • Pathak67k
    Tripurari Pathak (@Pathak67k) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare your network gone crazy....i received at least 16 calls from different state including 2 calls from J&k. Everyone is saying that I called them but how ?? I am in a meeting with peoples and my mobile is on table, no one using the how can I make call ??

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra

    @JioCare Not able to connect with anyone for activation of my Jio fiber set top box and buying a wifi extender,, kindly help,sick of the service

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • kunalmeena57
    Kunal (@kunalmeena57) reported

    @JioCare @reliancejio Should i expect any resolution ?

  • Bishwajeetdut34
    Bishwajeet dutta (@Bishwajeetdut34) reported

    @jio_fiber @reliancejio @reliancejioCare My JioFiber has been disconnecting 7–8+ times daily for 10–15 days. Multiple complaints raised, but no proper engineer visit or permanent solution. Please escalate this to the senior technical team and resolve urgently.

  • AnoopKV69258303
    AnoopKV (@AnoopKV69258303) reported

    @JioCare You are not getting Madam. Last month also I raised same ticket, it got closed.. no one fixed. Again same thing happened now. If you can't fix it, either you compensate your customer or don't expect customer to be with jio.

  • ashish7381
    Ash (@ashish7381) reported

    @JioCare So it takes a month to get it sorted out? Also I have paid for this service which I didn't got. What about the compensation? Why do I pay for something I didn't even get?

  • assengar123
    Ankit Singh Sengar (@assengar123) reported

    @JioCare you guys are pathetic and so unprofessional. Your team is saying they are resolving the issue from last 3 days. Engineer yesterday said it's had been solved in 3to4 hr. Now it's been more than 24 hour still the issue remains.

  • ShahFaisal_ace
    Shah Faisal (@ShahFaisal_ace) reported

    Facing absolute 'No Service' on my Jio eSIM in the UAE. All manual network selections (Etisalat/du), roaming toggles, and network resets are already done. Critical bank OTPs are stuck. Please check DM, escalate to technical team, and fix backend provisioning urgently! @JioCare

  • nikhilranka9
    Nikhil Ranka (@nikhilranka9) reported

    @JioCare Done. But, please look into changing the terms. One minute of delay in recharging leads to disconnection of internet. But one day of service shutdown does not change anything.

  • rksinghkolkata
    Rajiv Kumar Singh (@rksinghkolkata) reported

    @JioCare Please collect the STB and change my plan immediately. I am paying double amount as of now where as i don’t want to use the TV service. How can it be that i am struggling to get my plan changed . Your agent says plan can’t be changed until the STB is returned.

  • Bishwajeetdut34
    Bishwajeet dutta (@Bishwajeetdut34) reported

    @reliancejio @reliancejioCare @jio_fiber My JioFiber has been disconnecting 7–8+ times daily for 10–15 days. Multiple complaints raised, but no proper engineer visit or permanent solution. Please escalate this to the senior technical team and resolve urgently.

  • vvikasjkaklotar
    Vvikas J Kaklotar (@vvikasjkaklotar) reported

    @JioCare Whats the status of my complain. Where is the solution.