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Reliance Jio

Reliance Jio outages and service status in Mumbai, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Mumbai, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received Jul 29, 12:24 PM GMT+5:30.
  • 61% Internet (61%)
  • 12% Total Blackout (12%)
  • 12% Phone (12%)
  • 11% Wi-fi (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

The latest reports from users having issues in Mumbai come from postal codes 400104 , 400017 , 400022 , 400013 , 400019 , 400025 , 400014 and 400016 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 29: Problems at Reliance Jio

Reliance Jio is having issues since 03:30 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Mumbai Wi-fi 9 hours ago
Mumbai Phone 24 hours ago
Mumbai Internet 1 day ago
Mumbai Internet 3 days ago
Mumbai Internet 3 days ago
Mumbai Total Blackout 3 days ago

Nearby cities with recent reports

Mumbai Suburban

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • satishtiwari81
    satish tiwari (@satishtiwari81) reported from Mumbai Suburban, Maharashtra

    @reliancejio @RelianceEnt @reliancegroup kindly take notice that jio fibre team had assured us free connection to society.but after 2 month of service started.there is no response from team .feeling cheated from jio fibre .from Satish tiwari veermahal chs lalbaug 9820464853

  • SmileAwayyy
    Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra

    @reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response

  • chanchani_
    Anil J. Chanchani (@chanchani_) reported from Mumbai Suburban, Maharashtra

    @JioCare Why Company is holding a Customer's Rs 10000/ deposit lying without any interest

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare the port was the biggest mistake i have ever had... Despite being the highest charging amount of recharge i am not getting single one rupees service.... Delay in message.. and many of belonging voice i have been missed to due to your pathetic service

  • ashishhattangdi
    Dr. Ashish S. Hattangdi (Ph.D) (@ashishhattangdi) reported from Yashodham, Maharashtra

    @JioCare i wanted to Port our family numbers from prepaid to postpaid family plan. No response from website etc. Pls help

  • ricaopowel214
    radhe radhe (@ricaopowel214) reported from Andheri, Maharashtra

    @JioCare why there is no network in Andheri East. Near mogra station. Since morning, there is issue in the network. Pathetic network.

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare Not able to watch IPL and Sony channels since 5 days,no service from Jiofiber, shocking state of affairs

  • Alwaysanil_
    Anil (@Alwaysanil_) reported from Mumbai Suburban, Maharashtra

    My earlier request for engineer was for 5-6 pm slot 4 feb Since due to Some issue from jio application they didn't consider that SR, Please take a note of new SRN SR00001HEDMK I am having my lecture at 7 pm @_MukeshAmbani @JioCare @reliancejio

  • krish30777
    K.G.Nair (@krish30777) reported from Mumbai Suburban, Maharashtra

    @JioCare Since We are paying for 28 days why Team Jio's auto generated voice message hearing again and again... Such nasty experience with Jio. I know my recharge day... Pls stop this non sense or else I'll port to some other service. My Jio no. 8369338628

  • SujeetY9213
    Sujeet Yadav (@SujeetY9213) reported from Yashodham, Maharashtra

    @JioCare jio mobile network not getting from 2dys...

  • navinjk11
    nj (@navinjk11) reported from Mumbai, Maharashtra

    @JioCare @reliancejio No response yet to my requests 3rd in the day why so slow ?

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @reliancejio @JioCare You only hire Telecallers, Artificial intellect, but you don't have enough tower and service engineer to check the network compatibility.. it's daily pain ! Our day start with frustration. We are planning to go in consumer court @jagograhakjago

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare You can call and keep talking what I need is an solution for my problem where is that?? It doesn’t take 3 days to solve an internet problem?? I will wait until tomorrow morning 9:30, if you can resolve it, superb, if not please let me know how can I surrender the devices

  • gunjankhatrii
    gunjan khatri (@gunjankhatrii) reported from Mahape, Maharashtra

    @reliancejio @JioCare @_MukeshAmbani I am trying to order jio fiber box from last 15 days raised ticket also but i am told no stocks ..wanted to know if I can get the fiber setop box ..as never tght this item also will have shortage

  • snair700
    Sethu Nair (@snair700) reported from Mumbai Suburban, Maharashtra

    @JioCare What a ****** network. When your recharge expires all network go slow specially the data network.

  • theonlyashwini
    Ashwini Pawar (@theonlyashwini) reported from Yashodham, Maharashtra

    Why struggle to discontinue a number which is not in use ??? @reliancejio @JioCare tired of calling customer service, chatting from the app, visiting gallery!

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare now it's finish.. let's disconnect!! Network is the soul of Mobile device now a days i am carrying body without soul... poor network, poor service 😔 unsatisfied!!

  • iPoonamRalh
    Poonam Ralh (@iPoonamRalh) reported from Mumbai Suburban, Maharashtra

    @Airtel_Presence I mistakenly recharged my number for 666 but i never got it coz I have ported my number to @JioCare . Can you pls look into this. Recharge did via @Paytm

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Why should I again revert when I am telling you issue isn’t fixed and I have given you ticket number which captures every details then why you keep on asking me. Please advise what has been done to fix this issue till date?

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra

    @JioCare Not able to connect with anyone for activation of my Jio fiber set top box and buying a wifi extender,, kindly help,sick of the service

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • SkyBarrister
    Sushant Mehta (@SkyBarrister) reported

    @ParinM @JioCare Fortunately my engineer came, saw the issue and told me he will be back, making me sit whole day waiting for him. And never came neither picks my calls 😒

  • varunbsood
    Varun Sood (@varunbsood) reported

    Crazy how the engineering team just put the service request on hold and there is no way for the customer to get any updates. Been hearing multiple customer care agents saying the same thing again and again that we are escalating.. @reliancejio @JioCare

  • citizencharters
    Indian (@citizencharters) reported

    @JioCare My jio broadband is not yet attended properly. Request ID: SR00003BUH9Z It’s down every second day

  • ia_myb
    Yunus Batcha (@ia_myb) reported

    @JioCare Technician visit was scheduled btwn 12pm to 1 pm today, and it’s 10 mins past 1pm but still no call or whereabouts on this issue?? Why is this getting delayed?

  • shr_ink_d
    Dr Siddharth Chowdhury (@shr_ink_d) reported

    Hey @airtelindia , your team refuses responsibility and disappears before installation. At least @reliancejio waited until after the big fat wedding to slow down our internet. @Airtel_Presence has streamlined the process by failing before the service even begins. 👏

  • ajxvk18
    Utdxaj 🀄️🧃 (@ajxvk18) reported

    Activated long-term Jio plan with 1-year Gemini Advanced offer. Subscription cancelled automatically due to a technical glitch. Both Jio & Google support failed to resolve this. Need higher-level technical team intervention @JioCare @GoogleAI @GeminiApp

  • 8454faacd5be4a4
    Sriram Gade (@8454faacd5be4a4) reported

    @JioCare Jio fiber is Made in China item, If it works well it works,if troubles no one give assistance and never work,pray to god for who choose jio fiber and jio air (including me who suffers from last 2 days with these china item).Act fiber is best in india no issue since 4 yrs

  • VishalbabuGM
    vishalbabu muttur (@VishalbabuGM) reported

    @JioCare @JioCare I don't appreciate your service, customer care, good time for me to change the provider, looks like @reliancejio has taken customer granted

  • a9raggg_
    Anuragg🌧 (@a9raggg_) reported

    @JioCare I also tried the WhatsApp chat and the MyJio app, but there's no option to discontinue the connection or talk to an agent. My next recharge is due on 1st August, and I want to cancel the connection before that so I don't have to recharge for a service I won't be using.

  • ImThiyag
    Thiyagaraj (@ImThiyag) reported

    @JioCare No sorry, I have made up my mind. Please cancel my booking and initiate the refund!