Reliance Jio outages and service status in Mumbai, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Mumbai, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 27, 11:46 PM GMT+5:30.
- Internet (55%)
- Wi-fi (16%)
- Phone (16%)
- Total Blackout (7%)
- E-mail (4%)
The latest reports from users having issues in Mumbai come from postal codes 400104 , 400017 , 400022 , 400018 , 400016 , 400031 , 400014 and 400013 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 28: Problems at Reliance Jio
Reliance Jio is having issues since 06:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Airoli, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 8 hours ago |
|
Mumbai
|
Total Blackout | 11 hours ago |
|
Mumbai
|
Wi-fi | 2 days ago |
|
Mumbai
|
Phone | 2 days ago |
|
Mumbai
|
Internet | 2 days ago |
|
Mumbai
|
Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
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LFO Shrey Plays (@shreyplaysYT) reported from Mumbai Suburban, MaharashtraWhat is it with @reliancejio @PlayApex ping problems. Every alternate game the ping is at above 200ms. So annoying nd irritating.
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Pratik HS Shah (@hspratik) reported from Yashodham, Maharashtra@JioCare @JioFiberVoice @reliancejio horrible experience ever while installation of jio fiber, they were sugar coated sweet talkers while taking selling plans & equally unpleasant experience while installation. Please update about cancellation & refund process of order
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Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra@JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....
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manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra@JioCare Pls share the number of the area division city level supervisors. This is not done. Every two days the network is down and we keep bearing with it. What quality of service is this??? @TimesNow
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UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra@JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks
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SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra@JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio
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Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra@airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.
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Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Jio Fiber internet Not working since 1st February 2023 time: 7pm, but no response received about restoring of the connection. #jiofiber #Jiodown
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Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra@JioCare is there some issue with vowifi in jiofiber? Please clarify! Or is it related to jio sim?
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श्रीनिवास शर्मा (@shriniwas07) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare @ImAtulKansal We are following since 6 months for the installation of cable for Jio Fiber. No service is being received from you.
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Nishant Mody (@modynishant) reported from Mumbai Suburban, MaharashtraDear @reliancejio we just bought a new jio sim and it’s showing enter network unlock code. We only have 3 attempts left. Kindly guide.
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare @JioFanClub @reliancejio I have raised an issue and complaint number was given , without anyone visiting the complaint is closed and I’ve got an sms saying problem resolved. How on earth is it possible to check hardware from the backend pathetic service I must say
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare Even Jio fiber speed is bad after upgrading to Rs 999 plan
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RAASHUL TANDON (@RaashulTandon) reported from Mumbai Suburban, Maharashtra@airtelindia inspite of activating DND I'm getting zillion calls a day! Network issues haven't been resolved for the past 1 year. Is this a sublime message to port to @reliancejio ?!
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Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra@JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio
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Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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Vin (@psychedelic604) reported from Mumbai Suburban, Maharashtra@JioCare need help with jio fiber connection. SSID is not showing up and calling your customer care is no help either. Kindly help
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gunjan khatri (@gunjankhatrii) reported from Mahape, Maharashtra@reliancejio @JioCare @_MukeshAmbani I am trying to order jio fiber box from last 15 days raised ticket also but i am told no stocks ..wanted to know if I can get the fiber setop box ..as never tght this item also will have shortage
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Karan G 🇮🇳 (@carlessguy) reported from Mahape, Maharashtra@JioCare i need to reboot again and again to use jio 5g. Where as others are able to use it without any issues.
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare one thing is for sure will never port to @reliancejio as their executive couldn't call in more than 5 days. It's their 5g service
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Nagesh Singh Chauhan (@nschauhan00) reported@reliancejio @JioCare @jio_fiber Extremely disappointed with Jio Fibre customer support. No resolution, endless waiting, and zero accountability. What’s the point of high-speed internet if service is this slow? #JioFiber #CustomerServiceFail
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Dilip Kumar (@DilipKumar36311) reported@Skamrita2000 @JioCare waste network
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P-r-a~t_y~u-s_h kumar Dash@Pk (@pratyusa123) reported@UIDAI ,@JioCare,@TRAI from last two days I a. Facing issue in getting otp from adhar portal on my registered mobile number. I have already cross checked with jio operator and vivo company also .They stated there is no glitch from their side. Even I cross checked through madhar.
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Dheeraj (@Indie_Dheeraj) reported@JioCare Do you have any other resonae than this 😒😒😒 Still facing the same 4-5 mbps speed issue!! Please have your network team call me!
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नीरज तिवारी एडवोकेट 🇮🇳 Neeraj Tiwari (@advneerajtpbh) reported@JioCare I am facing continuous inconvenience due to poor internet speed and unstable service. I request you to take this matter seriously and arrange an immediate permanent fix instead of repeated promises.
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nicketta gonsalves (@NickettaG64160) reported@JioCare Jio- this makes no sense First u cancel my acc Then u give me new one Then u say we can transfer the balance Then u say can’t Then u say give us your acc details Then u say no it does not match Does not match to what?
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Shourya Singh (@Shourya1527400) reported@JioCare I’m facing an issue where my phone shows 5G network, but the internet is not working at all. It’s been very frustrating. I’m sharing the screenshot for reference. Please look into this issue urgently. #Jio #5G #NetworkIssue
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Rajiv Ojha राजीव ओझा🇮🇳 (@rajivojha9) reported@reliancejio My phone is 5G and I have taken a 5G unlimited plan of Jio SIM. For the last two months, the 5G network speed has been almost nil. Even when the 5G signal is showing, the speed is very slow. I have complained four-five times but there is no solution. I am thinking of porting the SIM to another network. @JioCare @Reliance
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donotknow (@donotknowyouu) reported@reliancejio I have made a recharge from my mobile through imobile app but due to their app glitch, it went to wrong number. I thought it was ICICI bank issue and they would resolve but they have denied unprofessionally. Can you pls cncl the recharge n revrse the amount. Pls hlp
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Ayush mishra (@Ayushmishr2901) reportedJio's reputation at stake @reliancejio @JioCare Since last 3 days my wifi router hasn't been working. I have been trying to connect with customer care but couldn't get a hold of them, today i have somehow raised a complaint and a technician was assigned who was supposed to fix.