Reliance Jio outages and service status in Basantpur, Bihar
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Basantpur, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Basantpur, Bihar
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Basantpur, Bihar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 19: Problems at Reliance Jio
Reliance Jio is having issues since 07:10 AM IST. Are you also affected? Leave a message in the comments section!
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Reliance Jio Issues Reports Near Basantpur, Bihar
Latest outage, problems and issue reports in Basantpur and nearby locations:
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Chowkidar Sushant Mishra (@sushaantmishra) reported from Baradbata, Bihar@JioCare why jio is not working properly in my area within 4-5 days... Resolve it fast
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Md Junaid Rub (@JunaidRub) reported from Arāria, BiharDear @airtelindia l either your customer care would take consideration of my call or else I will port my sim to @reliancejio
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Asif Adil (@AsifAdil9) reported from Basantpur, Bihar@JioCare The company has hiked the recharges prices of jio sim. The signal quality is very poor and the company should decrease the recharges prices. I request jio to do not take unfair advantage of people. Otherwise, the people will port ur sim in another sim. Kindly look into
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Akhyar ahmad (@Akhyarahmad123) reported from Arāria, Bihar@JioCare why the network is always disturbed in this location
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Akhyar ahmad (@Akhyarahmad123) reported from Arāria, Bihar@JioCare I am not getting proper network coverage at my house and also not getting speed for what I have paid for,poor service @reliancejio
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Vishal Bhagat ♐ (@bhagatvishal9) reported from Singār Mohani, BiharRespected sir @TRAI , the speed of internet of @reliancejio is always poor in our area and also problems of call drop . I have complained so many times but they never resolved issues...@JioCare Location " 26.142920,87.623156 "
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Vishal Bhagat ♐ (@bhagatvishal9) reported from Singār Mohani, BiharHello @JioCare , sach a poor network here .. can't even open a single page....@Airtel_Presence 's 2G even providing better network the jio 4g... kindly improve network and internet net speed.. otherwise will switch to @Airtel_Presence
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Nashim Ahmad (@SheikhNashim7) reported@JioCare nahi bigaad sakta.” This negligence is affecting hundreds of users daily. Kindly treat this matter seriously and take immediate action, otherwise 500+ consumers are ready to disconnect Jio services from this area.
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Aryan Raj (@aryanankit_raj) reportedSo far my order isn't cancelled, customer care reps don't care, I've had several calls disconnected on face, some just lied to me saying they are raising escalation req all the while they didn't. So @JioCare IG the thing is you guys are only responsible until you take the money.
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. (@SaturnRings_8) reported@JioCare I can't even call or access a customer care executive. I can't even pay my bill how can I even get through this.
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Micky (@mickybhutani) reported@reliancejio service Request No. SR000035YOBP. Wifi is dead since 4 days and nobody came to rectify. I get a message every evening that the appointment has been rescheduled as per MY REQUEST. never made any such request. Customer care isn't sharing local engineer number. Now?
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Shanmuga TVK (@Nshanmuganatha3) reported@JioCare I kindly request that this issue be resolved today, as the delay has already caused significant inconvenience. Please prioritize and arrange the fix at the earliest.
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Maulik (@Mulikkk) reported@reliancejio @JioCare @JM_Scindia While rasing service requests I got slot for morning 10.00 am to 11.00 am. Now they automatically modify the time slot. Dear Customer, Service request no SR0000366FET has been raised in your account.
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JayashOfficial (@JayashUpdates) reported@JioCare I requested relocation, not a forced new connection or plan upgrade. My ₹199 plan was changed without proper consent and now I’m being charged more for poor speed/service. Restore my original ₹199 plan immediately or provide written justification for this unauthorized
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Ashish_G (@ASHiSH_G26) reported@JioCare I bought the ₹949 Jio 2GB 84-day plan on 16th May 2026,which includes jiohotstar subscription as well,but JioHotstar is asking me to subscribe again,It’s already included in my recharge plan but subscription shows unsubscribed. Resolve this issue on priority
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Saurabh Abanave (@Saurabh_2906) reported@JioCare After recharging my Jio AirFiber, the service is still not working. I contacted customer support but did not receive a satisfactory response. No engineer has contacted or visited the location yet. Request No: SR0000363MFH @JIOAIRFIBERIN
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Sharvan Kumar (@sharvan605) reported@reliancejio @JioCare @jio_fiber I applied for relocation of Jio Fiber WiFi connection and made the payment in advance. Later on,team informed me that they are unable to provide service in my area. If the service cannot be provided, the refund should be processed immediately.