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Reliance Jio

Reliance Jio outages and service status in Basantpur, Bihar

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Basantpur, including 0 direct reports.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Basantpur, Bihar

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Basantpur, Bihar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 13: Problems at Reliance Jio

Reliance Jio is having issues since 02:50 PM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

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Reliance Jio Issues Reports Near Basantpur, Bihar

Latest outage, problems and issue reports in Basantpur and nearby locations:

  • Akhyarahmad123
    Akhyar ahmad (@Akhyarahmad123) reported from Arāria, Bihar

    @JioCare I am not getting proper network coverage at my house and also not getting speed for what I have paid for,poor service @reliancejio

  • bhagatvishal9
    Vishal Bhagat ♐ (@bhagatvishal9) reported from Singār Mohani, Bihar

    Respected sir @TRAI , the speed of internet of @reliancejio is always poor in our area and also problems of call drop . I have complained so many times but they never resolved issues...@JioCare Location " 26.142920,87.623156 "

  • bhagatvishal9
    Vishal Bhagat ♐ (@bhagatvishal9) reported from Singār Mohani, Bihar

    Hello @JioCare , sach a poor network here .. can't even open a single page....@Airtel_Presence 's 2G even providing better network the jio 4g... kindly improve network and internet net speed.. otherwise will switch to @Airtel_Presence

  • Akhyarahmad123
    Akhyar ahmad (@Akhyarahmad123) reported from Arāria, Bihar

    @JioCare why the network is always disturbed in this location

  • sushaantmishra
    Chowkidar Sushant Mishra (@sushaantmishra) reported from Baradbata, Bihar

    @JioCare why jio is not working properly in my area within 4-5 days... Resolve it fast

  • JunaidRub
    Md Junaid Rub (@JunaidRub) reported from Arāria, Bihar

    Dear @airtelindia l either your customer care would take consideration of my call or else I will port my sim to @reliancejio

  • AsifAdil9
    Asif Adil (@AsifAdil9) reported from Basantpur, Bihar

    @JioCare The company has hiked the recharges prices of jio sim. The signal quality is very poor and the company should decrease the recharges prices. I request jio to do not take unfair advantage of people. Otherwise, the people will port ur sim in another sim. Kindly look into

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • niteenautade
    Niteen Autade (@niteenautade) reported

    @JioCare @JioCare What is the timeline by which this issue from your end will be fixed?

  • rajkumar_ir
    Raj Kumar (@rajkumar_ir) reported

    @JioCare No JIO technician visited so far. Very poor JIO Service. I will suggest to all my colleagues or known ones not to take any JIO wifi/fibre/airfiber connection as the post-connection service of Jio is very poor & also not customer friendly. My JIO number is 1135896882.

  • ImMayankGarg
    Mayank Kr Garg (@ImMayankGarg) reported

    @JioCare @JioCare I shared all requested details via DM but received no response. Please escalate my complaint and share the SR/escalation reference. Cancel my #JioAirFiber, reverse the incorrect bill, stop billing, or I'll approach the Appellate Authority and Consumer Court.

  • dineshkkumar_Er
    Dinesh Kumar (@dineshkkumar_Er) reported

    @JioCare @reliancejio Have been trying to speak to your customer care executive since morning in regards to reinstallation request of Jio Fibre connection which has been cancelled as per scheduled date but not reinstalled today as was scheduled. Pls arrange a call back

  • nileparmarr
    Nilesh Parmar (@nileparmarr) reported

    My internet connection has been down since Friday night, and today is Monday with no response from your support team. This prolonged outage and lack of communication are highly disappointing. immediate attention to resolve this issue. @JioCare @reliancejio @RIL_Updates

  • RanjanSoma12635
    Ranjan Somani (@RanjanSoma12635) reported

    @JioCare @reliancejio My JioAirFiber has been down for the last 12 days due to rain. Despite repeated complaints, no timely support was provided. Now that an engineer finally visited, I was charged ₹349 for an adapter, even though your device was damaged because of rain.

  • jodhpurwarrior
    jodhpurwarrior (@jodhpurwarrior) reported

    @jiocare @jiofibercare wifi down since Saturday morning, no assistance from your app or local technicians. We pay our bills on time and this is the service we get??

  • wpultimate
    Deep@gmail.com (@wpultimate) reported

    @JioCare Just few hours ago my Jio internet is working now..... take after 6 days Jiocare team finally solve airfiber service.

  • webdevadi
    Aditya (@webdevadi) reported

    @JioCare Still facing same issue ? Any update ? @JioCare

  • sannanvs
    Sannan (@sannanvs) reported

    @JioCare Dear Customer, With reference to Service Request no SR00003ASNS7, resolution for your JioFixedVoice Number connection having JioFixedVoice Number +XX has been delayed due to technical reasons and is expected to get resolved within 24 hours.