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Reliance Jio

Reliance Jio outages and service status in Basantpur, Bihar

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Basantpur, including 0 direct reports.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Basantpur, Bihar

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Basantpur, Bihar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 11: Problems at Reliance Jio

Reliance Jio is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

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Reliance Jio Issues Reports Near Basantpur, Bihar

Latest outage, problems and issue reports in Basantpur and nearby locations:

  • Akhyarahmad123
    Akhyar ahmad (@Akhyarahmad123) reported from Arāria, Bihar

    @JioCare why the network is always disturbed in this location

  • JunaidRub
    Md Junaid Rub (@JunaidRub) reported from Arāria, Bihar

    Dear @airtelindia l either your customer care would take consideration of my call or else I will port my sim to @reliancejio

  • bhagatvishal9
    Vishal Bhagat ♐ (@bhagatvishal9) reported from Singār Mohani, Bihar

    Respected sir @TRAI , the speed of internet of @reliancejio is always poor in our area and also problems of call drop . I have complained so many times but they never resolved issues...@JioCare Location " 26.142920,87.623156 "

  • sushaantmishra
    Chowkidar Sushant Mishra (@sushaantmishra) reported from Baradbata, Bihar

    @JioCare why jio is not working properly in my area within 4-5 days... Resolve it fast

  • AsifAdil9
    Asif Adil (@AsifAdil9) reported from Basantpur, Bihar

    @JioCare The company has hiked the recharges prices of jio sim. The signal quality is very poor and the company should decrease the recharges prices. I request jio to do not take unfair advantage of people. Otherwise, the people will port ur sim in another sim. Kindly look into

  • bhagatvishal9
    Vishal Bhagat ♐ (@bhagatvishal9) reported from Singār Mohani, Bihar

    Hello @JioCare , sach a poor network here .. can't even open a single page....@Airtel_Presence 's 2G even providing better network the jio 4g... kindly improve network and internet net speed.. otherwise will switch to @Airtel_Presence

  • Akhyarahmad123
    Akhyar ahmad (@Akhyarahmad123) reported from Arāria, Bihar

    @JioCare I am not getting proper network coverage at my house and also not getting speed for what I have paid for,poor service @reliancejio

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Nick_N_Shah
    nick (@Nick_N_Shah) reported

    @JioCare Priyanka, what's the status of SR00003C5U11? Did the support team finally found any time after 2.5+ months to work on my SR and found the right mahurat to release the refund which is my own money it is holding illegally beyond 14 days after return of the equipment.

  • AkVicky_3
    Vignesh (@AkVicky_3) reported

    3 days, still now resolution or response from @JioCare @reliancejio 🤬 I shouldn't have changed my wifi network from ACT to Jio. They will rectify the issue immediately or response to the customers! Worst ever fibre network service! 3 days ah pesitu irukom. No actions.

  • Harsh_Tr
    Harsh Mani Tripathi (@Harsh_Tr) reported

    At this location, Airtel’s 5G network is working perfectly, but Jio’s 5G network is not working at all. Please look into this issue and improve the network coverage here. @JioCare

  • uruj_hasan
    uruj hasan (@uruj_hasan) reported

    @JioCare If u r so concern fr my privacy pls recheck d behavior of ur engineers wid female customes. Pls check d quality of ur services as u yourself said it's being one weak & my concern is still unsolved. This jst mental & financial harassment. Pls resolve d issue

  • SubhamBadaik
    DragonSlayer (@SubhamBadaik) reported

    Dear @JioCare Dear Customer, Thank you for your payment of Rs. 1100.0 against JioAirFiber Booking No. LR00001EQTF7 with Transaction ID : 20260810210490000293576990946826264. Payment done. Booking done. Installation not yet done payment and booking was done yesterday 2:03 pm.

  • MrNobody0303
    Mr. Nobody (@MrNobody0303) reported

    @JioCare Despite multiple calls, emails, complaints, and repeated replies to your DM, there is still no clear resolution or action from JioAirFiber. Extremely disappointing. Please resolve this immediately or process my full refund.

  • vivekank007
    Vivekanand Kumar (@vivekank007) reported

    why you service engineer said @JioCare I will not fix next time If wifi is going to down because of long cabling. He is forcing me to take #Airfiber this is totally useless. Is this way you guys are providing service. Check my yesterday ticket which I created #CustomerComplaint

  • kumaranBalaji1
    kumaran Balaji (@kumaranBalaji1) reported

    @reliancejio @JioCare I HAVE APPLIED FOR JIO WIFI CONNECTION. NO PROPER FACILITY NEAR MY LOCATION. SO I HAVE CANCELLED THE CONNECTION. STILL NO PAYMENT HAS BEEN RECEIVED AND WORST CUSTOMER SUPPORT . CONTACT NUMBER 9884003698

  • pabhishek461
    Abhishek Pandey (@pabhishek461) reported

    @JioCare bad internet connection

  • d0nberba
    Don Berba (@d0nberba) reported

    What kind of a customer care you guys have?? I was changed double the amount on my bill and the customer care advisor hung up the call on me!! Is this how you treat your customers!??? @JioCare