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Reliance Jio

Reliance Jio outages and service status in Basantpur, Bihar

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Basantpur, including 0 direct reports.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Basantpur, Bihar

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Basantpur, Bihar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 13: Problems at Reliance Jio

Reliance Jio is having issues since 04:50 AM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

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Reliance Jio Issues Reports Near Basantpur, Bihar

Latest outage, problems and issue reports in Basantpur and nearby locations:

  • Akhyarahmad123
    Akhyar ahmad (@Akhyarahmad123) reported from Arāria, Bihar

    @JioCare I am not getting proper network coverage at my house and also not getting speed for what I have paid for,poor service @reliancejio

  • Akhyarahmad123
    Akhyar ahmad (@Akhyarahmad123) reported from Arāria, Bihar

    @JioCare why the network is always disturbed in this location

  • AsifAdil9
    Asif Adil (@AsifAdil9) reported from Basantpur, Bihar

    @JioCare The company has hiked the recharges prices of jio sim. The signal quality is very poor and the company should decrease the recharges prices. I request jio to do not take unfair advantage of people. Otherwise, the people will port ur sim in another sim. Kindly look into

  • JunaidRub
    Md Junaid Rub (@JunaidRub) reported from Arāria, Bihar

    Dear @airtelindia l either your customer care would take consideration of my call or else I will port my sim to @reliancejio

  • bhagatvishal9
    Vishal Bhagat ♐ (@bhagatvishal9) reported from Singār Mohani, Bihar

    Respected sir @TRAI , the speed of internet of @reliancejio is always poor in our area and also problems of call drop . I have complained so many times but they never resolved issues...@JioCare Location " 26.142920,87.623156 "

  • bhagatvishal9
    Vishal Bhagat ♐ (@bhagatvishal9) reported from Singār Mohani, Bihar

    Hello @JioCare , sach a poor network here .. can't even open a single page....@Airtel_Presence 's 2G even providing better network the jio 4g... kindly improve network and internet net speed.. otherwise will switch to @Airtel_Presence

  • sushaantmishra
    Chowkidar Sushant Mishra (@sushaantmishra) reported from Baradbata, Bihar

    @JioCare why jio is not working properly in my area within 4-5 days... Resolve it fast

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • sathyahn
    Sathya (@sathyahn) reported

    @JioCare Hi Durgesh, my earlier tweet was about letting you guys know that I booked the service twice and each time it was cancelled for no reason. Rather than asking me to redo it again can you not look into this issue and resolve this? I have provided you the details via DM.

  • RAGHAVA2762002
    RAGHAV AGGARWAL (@RAGHAVA2762002) reported

    @JioCare @JioCare @reliancejio This level of service is unacceptable. Since neither the connection is being restored nor are we able to reach customer care for disconnection, kindly confirm the process for immediate termination of the service and refund of the unused subscription period."

  • Vanshmandhyani
    Vansh (@Vanshmandhyani) reported

    @JioCare My Jio AirFiber service linked with my registered mobile number has not been working for the past 4 hours. I am facing this issue almost every day, and the service has become very unreliable. Please check and resolve this issue urgently.

  • mnkshty
    T (@mnkshty) reported

    @JioCare thanks, awaiting update. total of around 32 times the customer care engineers have tried to connect to the L2 escalation desk but each time they said everyone is busy. probably look into manpower issues

  • NekibulHoque
    Nekibul Hoque (@NekibulHoque) reported

    @JioCare @JioCare check dm Hi, I do not require any further information regarding refunds or plan validity. Kindly initiate the cancellation/disconnection request for my AirFiber connection and provide the Service Request (SR) number.

  • AkSpidey_07
    Spidey (@AkSpidey_07) reported

    @JioCare ₹999 and ₹399 JioFiber plans are in Upcoming status and not activated. Recharge was made due to unclear OTT benefit information. Cancel and refund immediately.

  • dashingcrazy
    Saurabh Bothra (@dashingcrazy) reported

    @JioCare This is happening from 3 days... That's what I have wrote ... Got a call from jiocare they scheduled a appointment and then it is getting rescheduled automatically.. engineer never picks call.. Internet not working means ... No wifi, tv n landline phone. Pathetic

  • priyam_suri
    Priyam Suri (@priyam_suri) reported

    @JioCare The 5th day and no Wifi, called customer service to which they replied, "keep patience". I mean how to work when someone has WFH, please tell? I hate paying bill timely now. Last month same 4 days no Wifi, this month 5th day and no Wifi @JioCare @reliancejio

  • sanjaykumarkrcl
    Sanjay Kumar (@sanjaykumarkrcl) reported

    @JioCare Waiting since ten days to LED become Green. If my connection is not feasible please inform me I will have no regret to switch to some other reliable service provider and will have no regret but don't give such excuses

  • vamsikgummadi
    vamsigummadi (@vamsikgummadi) reported

    @JioCare @JioCare the expected resolution time is 5:13AM and even until now the network hasn’t been restored from the last couple of days. If you are not able to fix it please remove the connection.