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Reliance Jio

Reliance Jio outages and service status in Basantpur, Bihar

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Basantpur, including 0 direct reports.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Basantpur, Bihar

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Basantpur, Bihar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 19: Problems at Reliance Jio

Reliance Jio is having issues since 07:10 AM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

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Reliance Jio Issues Reports Near Basantpur, Bihar

Latest outage, problems and issue reports in Basantpur and nearby locations:

  • sushaantmishra
    Chowkidar Sushant Mishra (@sushaantmishra) reported from Baradbata, Bihar

    @JioCare why jio is not working properly in my area within 4-5 days... Resolve it fast

  • JunaidRub
    Md Junaid Rub (@JunaidRub) reported from Arāria, Bihar

    Dear @airtelindia l either your customer care would take consideration of my call or else I will port my sim to @reliancejio

  • AsifAdil9
    Asif Adil (@AsifAdil9) reported from Basantpur, Bihar

    @JioCare The company has hiked the recharges prices of jio sim. The signal quality is very poor and the company should decrease the recharges prices. I request jio to do not take unfair advantage of people. Otherwise, the people will port ur sim in another sim. Kindly look into

  • Akhyarahmad123
    Akhyar ahmad (@Akhyarahmad123) reported from Arāria, Bihar

    @JioCare why the network is always disturbed in this location

  • Akhyarahmad123
    Akhyar ahmad (@Akhyarahmad123) reported from Arāria, Bihar

    @JioCare I am not getting proper network coverage at my house and also not getting speed for what I have paid for,poor service @reliancejio

  • bhagatvishal9
    Vishal Bhagat ♐ (@bhagatvishal9) reported from Singār Mohani, Bihar

    Respected sir @TRAI , the speed of internet of @reliancejio is always poor in our area and also problems of call drop . I have complained so many times but they never resolved issues...@JioCare Location " 26.142920,87.623156 "

  • bhagatvishal9
    Vishal Bhagat ♐ (@bhagatvishal9) reported from Singār Mohani, Bihar

    Hello @JioCare , sach a poor network here .. can't even open a single page....@Airtel_Presence 's 2G even providing better network the jio 4g... kindly improve network and internet net speed.. otherwise will switch to @Airtel_Presence

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • SheikhNashim7
    Nashim Ahmad (@SheikhNashim7) reported

    @JioCare nahi bigaad sakta.” This negligence is affecting hundreds of users daily. Kindly treat this matter seriously and take immediate action, otherwise 500+ consumers are ready to disconnect Jio services from this area.

  • aryanankit_raj
    Aryan Raj (@aryanankit_raj) reported

    So far my order isn't cancelled, customer care reps don't care, I've had several calls disconnected on face, some just lied to me saying they are raising escalation req all the while they didn't. So @JioCare IG the thing is you guys are only responsible until you take the money.

  • SaturnRings_8
    . (@SaturnRings_8) reported

    @JioCare I can't even call or access a customer care executive. I can't even pay my bill how can I even get through this.

  • mickybhutani
    Micky (@mickybhutani) reported

    @reliancejio service Request No. SR000035YOBP. Wifi is dead since 4 days and nobody came to rectify. I get a message every evening that the appointment has been rescheduled as per MY REQUEST. never made any such request. Customer care isn't sharing local engineer number. Now?

  • Nshanmuganatha3
    Shanmuga TVK (@Nshanmuganatha3) reported

    @JioCare I kindly request that this issue be resolved today, as the delay has already caused significant inconvenience. Please prioritize and arrange the fix at the earliest.

  • Mulikkk
    Maulik (@Mulikkk) reported

    @reliancejio @JioCare @JM_Scindia While rasing service requests I got slot for morning 10.00 am to 11.00 am. Now they automatically modify the time slot. Dear Customer, Service request no SR0000366FET has been raised in your account.

  • JayashUpdates
    JayashOfficial (@JayashUpdates) reported

    @JioCare I requested relocation, not a forced new connection or plan upgrade. My ₹199 plan was changed without proper consent and now I’m being charged more for poor speed/service. Restore my original ₹199 plan immediately or provide written justification for this unauthorized

  • ASHiSH_G26
    Ashish_G (@ASHiSH_G26) reported

    @JioCare I bought the ₹949 Jio 2GB 84-day plan on 16th May 2026,which includes jiohotstar subscription as well,but JioHotstar is asking me to subscribe again,It’s already included in my recharge plan but subscription shows unsubscribed. Resolve this issue on priority

  • Saurabh_2906
    Saurabh Abanave (@Saurabh_2906) reported

    @JioCare After recharging my Jio AirFiber, the service is still not working. I contacted customer support but did not receive a satisfactory response. No engineer has contacted or visited the location yet. Request No: SR0000363MFH @JIOAIRFIBERIN

  • sharvan605
    Sharvan Kumar (@sharvan605) reported

    @reliancejio @JioCare @jio_fiber I applied for relocation of Jio Fiber WiFi connection and made the payment in advance. Later on,team informed me that they are unable to provide service in my area. If the service cannot be provided, the refund should be processed immediately.