Reliance Jio outages and service status in Basantpur, Bihar
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Basantpur, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Basantpur, Bihar
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Basantpur, Bihar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at Reliance Jio
Reliance Jio is having issues since 10:30 PM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Reliance Jio Issues Reports Near Basantpur, Bihar
Latest outage, problems and issue reports in Basantpur and nearby locations:
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Md Junaid Rub (@JunaidRub) reported from Arāria, BiharDear @airtelindia l either your customer care would take consideration of my call or else I will port my sim to @reliancejio
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Chowkidar Sushant Mishra (@sushaantmishra) reported from Baradbata, Bihar@JioCare why jio is not working properly in my area within 4-5 days... Resolve it fast
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Vishal Bhagat ♐ (@bhagatvishal9) reported from Singār Mohani, BiharHello @JioCare , sach a poor network here .. can't even open a single page....@Airtel_Presence 's 2G even providing better network the jio 4g... kindly improve network and internet net speed.. otherwise will switch to @Airtel_Presence
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Asif Adil (@AsifAdil9) reported from Basantpur, Bihar@JioCare The company has hiked the recharges prices of jio sim. The signal quality is very poor and the company should decrease the recharges prices. I request jio to do not take unfair advantage of people. Otherwise, the people will port ur sim in another sim. Kindly look into
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Vishal Bhagat ♐ (@bhagatvishal9) reported from Singār Mohani, BiharRespected sir @TRAI , the speed of internet of @reliancejio is always poor in our area and also problems of call drop . I have complained so many times but they never resolved issues...@JioCare Location " 26.142920,87.623156 "
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Akhyar ahmad (@Akhyarahmad123) reported from Arāria, Bihar@JioCare I am not getting proper network coverage at my house and also not getting speed for what I have paid for,poor service @reliancejio
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Akhyar ahmad (@Akhyarahmad123) reported from Arāria, Bihar@JioCare why the network is always disturbed in this location
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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mehul bhatt (@mehulbhatt4u) reported@JioCare Details shared via DM. Kindly assist with the refund process and resolution at the earliest.
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Hariharan (@Herohari1610) reported@JioCare I ordered a SIM card online May 15th, but a message on 18 may said the order was initiated and advised contacting an agent for an appointment. The provided agent contact number was unreachable. I need help resolving this to get the SIM card.
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Kalyani Sharma (@KalyaniMuktevi) reported@prashanthpsi @Airtel_Presence @reliancejio Jio is another sort of headache... Their internet connectivity issues are horrible
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viju.v (@viju_zane) reported@JioCare To respond same template msg thrice, Human intervention is not required. AI chat bot can do so. Respond relatively to the customer msg.
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Shobhit Kumar (@shobhit__kumar) reported@JioCare I have been getting this exact same response from your team for the past 6 months, but the issue has still not been resolved. This is completely unacceptable. I am continuously paying for a service that is practically unusable, with speeds dropping below 1 Mbps most of the time.
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Kranthi Vardhan (@segukranthi) reported@SagarPrabhas141 @JioCare is too worse brother. Same issue I faced. Already paid amount until May 20 in March for broadband. Again they charged me in April. When mailing them. No proper response. When calling customer care. No proper response. @reliancejio
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Hariharan (@Herohari1610) reported@JioCare I ordered a SIM card online May 15th, but a message on 18 may said the order was initiated and advised contacting an agent for an appointment. The provided agent contact number was unreachable. I need help resolving this to get the SIM card.
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arun kumar (@arunkumarsah110) reported@JioCare @reliancejio Order: CO0001S9VRDJ Customer: Rita Sah Mob: 7005669667 / Alt: 8787419720 Since 13 May 2026, I have repeatedly contacted customer care, but the completion date keeps getting extended. Continuous delays, repeated assurances and no resolution have caused
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Abhai S (@abhaithegr8) reported@JioCare Ported to Jio Postpaid for “better service.” Now enjoying premium features like failed calls, unstable internet, broken WhatsApp calls, and 38 minutes of hold music after “escalation.” Truly revolutionary customer care experience.
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Aviral Aggarwal (@aggarwal_aviral) reported@JioCare No single follow up from jio customer team , I am the only one following up bye don't want any Help