Reliance Jio Outage in Kulattur, Thiruvallur, State of Tamil Nādu

@JioCare I do no why how many days I have to wait to fix this connection issue then why you are charging for the whole month. Planning to file a case in consumer court against you...

Hi @reliancejio there's something seriously wrong with my WiFi. Every device is able to connect seamlessly except the Mi TV stick in my room. Problem started ever since i renewed subscription a few days ago. Please help?

@JioCare team I had recharged my jio in the month of aug. But almost for 8 continuous days I had network issue. Fault at your end later rectified. My question is since I have not used for 8 days because of your fault, will you extend my due date in sep? Ac no 91 4479677164

@JioCare Today night they will not rectify, damn sure. It will surely postpone tomorrow. And Sunday no one work in the maintenance team, it will again postponed to Monday. #poorservice #Jiofiber

@JioCare This is 3rd time I'm facing the same issue in this month. Poor maintenance work. What kind of maintenance you doing for a month ? continuous disconnection ruin my daily office work. #poorservice

@JioCare Hi team I have raised a query from morning no response as fibre Is down it is work from home .

@JioCare This num belongs 9345642098 to Siva TL, chennai madavaram branch 600060 or 600051. spoke to me told that he is direct jio employee and designated as TL. He only pushed me for new connection and team members who visited my place both pushed me to cancel the existing one.

@JioCare till now no message from anuj see this is what I'm trying to say. The jio support is so terrible #Tamilnadu

@JioCare any customer service oriented person in Jio can confirm whether you can provide jio dongle till you set my connectivity issue as interim solution since I have already recharged and not using my net for the past one week

@JioCare Thanks but why can't you give a wifi dongle till you resolve the issue. I am using prepaid connection. For the past 6 days I am not using the network even after paying for 28 daya. Will you extend my bill date ?.

@JioCare Again there is no date commitment from your side. Soon means NOTHING for me. If you cannot commit a date it means your team is not confident is managing customer expectation

@JioCare not sure what kind of approval required to get the power supply in the new pole and when my connectivity will be restored. 4 connection in my flat is having issue. I know no resolution will be provided by your team. I will get standard reply, we are looking into it

@JioCare again same story. Engineer came and said issue with the board in the street and this need to be addressed by OM team. Shame on your service. Why the OM is not taking action on this. On top of it, in the new pole there is no power supply

@JioCare now the engineer came and said there is a issue in the pole and they will raise complaint with their O&M team. Not sure when they will act on the compt. Record breaking turn around time by Jio to identify the issue (aldy 6 days). Now I need to wait for other team to act

@JioCare if there is a issue with the jio pole, your service engineer said that I need to raise relocation request so that they change my network connection to another pole within the street. Pls confirm whether do I need to raise a relocation request

@JioCare @JioFiberChennai Pathetic service from JIO, it’s been a week and the JIO fiber issue not yet resolved even after repeated complaints, emails, calls & chats. Complaints are closed even before it’s resolved. SR00001DG9TM, SR00001D3C4Y, SR00001D4304, SR00001DF4MJ.

@JioCare But I do not want such rest, it is very bad, suppose if an emergency call is to be made, then first it speaks for 1 minute, then after that the call will take place, then when will I talk @reliancejio #MukeshAmbani

@JioCare This is what ur person said few hours back & been telling since 6 days. Within today it will be restored and complaint is escalated to higher authorities but all false promises. Bad service from such a reputed organisation.

@reliancejio With reference to Service Request Number SR00001D3C4Y for your JioFiber connection having JioFixedVoice Number +914435598237, your appointment with Jio service engineer is scheduled at your premises on 22-08-2022 : 13:00:00. #Bad service It’s been 6days but not yet attended.

Nw having cald the cstmr srvice thy have re-opnd the same tkt. But shocking is the msgs & the respnse i got. thy claimed I have rescheduled the visits ... Never did any1 call me in the 1st place. Is there some1 who actually tracks these absurd activities @JioCare @exploreIMC

@JioCare Hi Priyanka, nobody called me from your side. I was getting several calls yesterday without any challenge so please check your Jio network. I'm available tomorrow on call from 1 pm to 9 pm. Please share your number, if you want to share so that i can contact you.

@JioCare @reliancejio such a worst service u guys r providing from yesterday morning onwards I'm waiting that issue will be solved but till now nothing,no actions taken this not to my particular number hv issue to all of them in this location it's been to arround 500mtrs arround.

@JioCare @reliancejio my jio SIM is getting no signal. What's happening?

@JioCare @reliancejio Seriously r u guys r sleeping r wt,from yesterday morning onwards here having issue unable to use the internet unable to send the even WhatsApp MSG.. if i go to 500mtrs away it's fine.. calls not getting connected..and customer service not getting connected

@JioCare JioFiber Service ID299955882973. I’m waiting for my refund more then 3months. I did countless calls, messages, mails but your team and executives are not that much capable to resolve this little issue. A big thanks to @reliancejio for outstanding support 👏

@JioCare What's problem I'll call 3 times at customer service but still no any change in internet speed

@JioCare @reliancejio Hi Jio, I want a prepaid Jio fiber connection I tried to book fiber through my Jio app but it shows fiber service is not available in my area. Is there any way to get a connection

@JioCare What DM private massage? Here solved network Speed problems...

@reliancejio if I have recharged today after 12:00 am then why it's calculated from previous date ..... Please fix it @TRAI

@JioCare please solve problem