Reliance Jio outages and service status in Perumbakkam, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Perumbakkam, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Perumbakkam, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Perumbakkam, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 20: Problems at Reliance Jio
Reliance Jio is having issues since 01:50 PM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Reliance Jio Issues Reports Near Perumbakkam, Tamil Nadu
Latest outage, problems and issue reports in Perumbakkam and nearby locations:
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Jenson (@jensonkalpakkam) reported from Sholinganallur, Tamil Nadu@ShyamDeka @JioCare @JioChat Their action was appreciatable in my complaint.. But still the issue exits, anyhow we where informed of their progress and one day the issue will be solved.
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Goutam Kumar Sahoo (@Goutam942) reported from Pedappai, Tamil Nadu@JioCare @reliancejio sir this area are very network problems this no 9337759776 alt no 9751613878 this no network problems and use internet is very poor please imideat action
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Neutral Odisha News (@NeutralOdisha) reported from Sholinganallur, Tamil Nadudue to pathetic 4G speed of @airtelindia, going to port out to @reliancejio. @Airtel_Presence used to be the best network but now the network quality is pathetic, especially the data speed literally sucks and tests ur patience,in 2004 used to get better internet speed in #Airtel
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Rangan J (@RanganJanardhan) reported from Sholinganallur, Tamil Nadu@JioCare Very poor service and support from JIO. They took 2500 Rs from me. I will never ever go to Jio again and push others not to go for Jio. ACT customer service much better than Jio
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Ganishwar Arun (@GanishwarArun) reported from Kattankulathur, Tamil Nadu@JioCare @msk_shivaa @airtelindia pls noted this kind of customer service
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BuzzMIS (@inbasekaran_d) reported from Saidapet, Tamil Nadu@JioCare it's more than 30 days now since I cancelled the jio fiber, still I didn't get the deposit amount refund. Everytime I call jio customer service they say not able to pull my details and disconnect my call. Will I get my amount refunded or not?
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AKH (@uakashkumar1) reported from Saidapet, Tamil Nadu@JioCare till now no message from anuj see this is what I'm trying to say. The jio support is so terrible #Tamilnadu
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Mohandoss T Kalathil (@Mohandosstk) reported from Saidapet, Tamil Nadu@JioCare Problem rectified by its own
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MIDHUN (@MIDHUN_LAL_NMK) reported from Sholinganallur, Tamil NaduIf you are @JioFiberChennai customer you will be surely ****** by them @JioCare @reliancegroup such a worst
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srinivasan (@srinidelite) reported from Saidapet, Tamil Nadu@TRAI is there anyway I control the annoying promotion and notifications from my own network @JioCare keep pouring into my mobile! I'm seriously considering this switch to a network who respect the user preferences. @airtelindia
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muthu (@mercedesgmk) reported from Saidapet, Tamil Nadu@JioCare I am facing internet issue since past two weeks, I raised complaints as well but no support from your representatives. Could you please assist?
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സർബത്ത് ഷമീർ (@Iamsarbath) reported from Sholinganallur, Tamil Nadu@JioCare @reliancejio kindly help us to get out from this mess. Give us a broadband connection
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sriram (@vsriram92) reported from Sholinganallur, Tamil Nadu@JioCare My Jio number is not working from yesterday. Incoming and outgoing calls and SMS are blocked. This is very important number linked to bank account. If there is any theft, then jio will be responsible.
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Movie,Game,Travel 😍💥 (@BharatB54887368) reported from Saidapet, Tamil NaduNone of network is good in chennai. Worst uh Idhula 5G ahn. Mayiru @airtelindia @JioCare
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Chitrakudian (@cguruprasathmca) reported from Sholinganallur, Tamil Nadu@JioCare Issue resolved. But, again my internet is not working since yesterday morning SR000012FMG3. Kindly fix the issue permanently or guide me how to cancel my jiofiber connection. Such a waste of money and getting frustrated during work from home timings.
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Sriganesh Raman (@sriganeshr) reported from Sholinganallur, Tamil Nadu@JioCare 2 days since i raised service ticket for internet being down. Technicians were supposed to come y'day. It's going to be end of the day on day 2 but no sign. Will you guys keep connection on if I delay the payment by a day? Will you compensate for service deficiency?
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MIDHUN (@MIDHUN_LAL_NMK) reported from Sholinganallur, Tamil NaduHa ha team leader Mugilan J @JioCare @reliancejio visited service area pincode 600064 not picked up the modem entire jio fiber is waste #DigitalIndia customers are always fooooooooooool....
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sathya (@saro2101) reported from Sholinganallur, Tamil Nadu@JioCare +914479691511 Got connection on 2/10/2020 , still not activated, after several follow up with sales team & engineer team, still now query is not resolved, i am really fed up with the service in initial stage itself, think i need to cancel the connection & get the refund
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BuzzMIS (@inbasekaran_d) reported from Saidapet, Tamil Nadu@JioCare I taken the jio fiber during the trial period in April 2019, I was told there will be no installation charges, will be getting the full refund of the deposit amount. Now when I contact to cancel the service i was told there will be rs 1000 installation charges.
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Vinayagam Ramachandiran (@vinayagamhr) reported from Saidapet, Tamil Nadu@JioCare Hi have requested for connection and paid it. Have pole just opposite to my building, sine 8points have already completed, they have promised to add one more socket and provide connection and collected the money, but they havent dis the same. Why dont you people help out
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Ankur Bachitiwale Pundir (@ankurpal_im19) reportedZero response, zero customer service, really sorry to say but I have to. @reliancejio @JioCare #jionetwork #bad_experience #disappointedbyservice
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Khanak N (@Khanak_N) reported@JioCare Hello @JioCare . . What is the status of my service request for new connection? I haven't yet recieved any update from engineering team for installation of the Jio air fibre connection. Please look into it
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Praveen Upadhyay (@BeingPraveenU) reported@JioCare @JioCare got call from engineer and asking for OTP without resolution and visiting?
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Vinod Yadav (@seriousvinod0) reported@JioCare @JioCare no need, I have been waiting since 14th July to get my issue fixed, now I can't Wait please process the deactivation of my account and send someone to get the router. @JioCare has the worst customer service. I'll make sure no one I know ever get jio fibre.
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Urstruly_gana_dhfm (@gana53871) reported@JioCare Here's the message: @JioCare Zero network coverage inside my hostel room. Unable to make calls or use data. Please fix this! Num: [9494233709] Loc: [Andhra University,north campus,orange hostel,530003 ]
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सचिन 🇮🇳 (@sachin_bishnoi7) reported@JioCare using jio air fiber worst network to have on.
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Shivaanand Chand (@chand_shivanand) reported@JioCare @reliancejio Regarding JioFixedVoice No - +912235580199 ( Request No - SR00002MOHC2 ); The new issue I have identified is that almost your entire customer support and field service appear to be outsourced. Because of this, there is a huge communication gap, and this is the main reason we have been suffering for the last one and a half months. We have repeatedly raised complaints through emails, social media posts, and phone calls. However, you do not even provide a proper contact number where customers can speak to a responsible officer. Every time we contact someone, we are connected to a different person who has no knowledge of the previous discussions. The issue is very simple. My customer account was originally authorized for two set-top boxes. Suddenly, one of the set-top boxes got blocked. Your representatives are now saying that the serial number of that set-top box is not available in your records. But that set-top box was installed by your own technicians, not by me. I certainly did not manufacture or install it myself. Because your staff keeps changing due to outsourcing, every new representative simply says that the system does not show the details and therefore they cannot help. That is not the customer’s fault. If your own installation team failed to update your records, the responsibility lies entirely with your organization. To avoid further delay, I even agreed to pay whatever charges were required. Yesterday, I received an email from your team with a UPI payment link, and I made the payment immediately. However, today I again received a call asking me to provide the serial number of the set-top box that needs to be replaced. I had already shared those details earlier. Now I am again being told that the replacement cannot be processed because the serial number is not available in your system. This is exactly why I have repeatedly requested that my case be assigned to one responsible officer from your Customer Care or Grievance Cell. I have also requested the name and contact number of such an officer, but even that has not been provided. Everything appears to be outsourced, and unfortunately there seems to be no ownership or accountability. My case is very straightforward. For many years, I have been using a single connection with two authorized set-top boxes and regularly paying for the same subscription, including Wi-Fi and all associated services. Suddenly, one of the two set-top boxes stopped working and was blocked. I have already paid the required charges for its replacement. I am only requesting that the blocked set-top box be replaced. If your records do not contain the details of the old set-top box, that is because it was installed by your own representatives and not by me. Your internal record-keeping issues cannot be used as a reason to deny or delay service to a genuine customer. I request you to resolve this matter immediately. I have already been made to suffer unnecessary inconvenience for the last one and a half months. Please take ownership of this case and ensure that the replacement of the blocked set-top box is completed without any further delay.
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Subramania Athithan (@rsathithan) reported@JioCare What kind of customer support are you. letting us follow up for a month and not responding properly at all and now not knowing which plan I'm in..finally no interest to complete my requst. such a poor customer support. i dont need your plan and offerings anymore.. disconnect pls
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Sahil Koli (@sahilkoli05) reported@JioCare @reliancejio @JioCare still no resolution is provided and your staff is acting like **** about this situation. Look into it and resolve the issue ASAP!
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Shankar Lal (@shankarlalrs) reported@JioCare How long does it take? From yesterday I am contacting @JioCare still nothing happened. I couldn't do important works because of this issue.