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Reliance Jio outages and service status in Sūrappattu, Tamil Nadu

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Sūrappattu, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Apr 29, 12:32 PM GMT+5:30.
  • 60% Internet (60%)
  • 20% Wi-fi (20%)
  • 12% Phone (12%)
  • 8% Total Blackout (8%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrappattu, Tamil Nadu

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrappattu, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 29: Problems at Reliance Jio

Reliance Jio is having issues since 06:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrappattu, Tamil Nadu

The most recent Reliance Jio outage reports came from the following cities: Chennai, and Tiruvānmiyūr.

CityProblem TypeReport Time
Chennai Internet 15 minutes ago
Chennai Internet 24 hours ago
Chennai Wi-fi 1 day ago
Chennai Total Blackout 4 days ago
Chennai Internet 7 days ago
Chennai Internet 7 days ago

Nearby cities with recent reports

Chennai

7 recent signals

15 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sūrappattu, Tamil Nadu

Latest outage, problems and issue reports in Sūrappattu and nearby locations:

  • knvnair
    knv nair (@knvnair) reported from Chennai, Tamil Nadu

    @reliancejio i have a jio wifi router which is prepaid. I wanted to ascertain whether it is active so that i could recharge it. I called all available helpline numbers. After sharing jio number and linked telephone number and explaining my issue, theAdvisors were least helpful.

  • mohitlodha91
    MOHIT M LODHA JAIN (@mohitlodha91) reported from Sembiyam, Tamil Nadu

    India's worst fibre net service is @JioCare @reliancegroup plz don't take connection specially in Chennai From past 10 days no engineer came for repair faulty line So I request don't go jio fibre net @JioFiberChennai

  • hybe23
    Balapavi (@hybe23) reported from Nāravārikuppam, Tamil Nadu

    @JioCare I would like to disconnect my jio fiber connection as I'm shifting my home.. but I couldn't contact the jio staff. When I googled, it says to call 1800 893 3399 but when I called them, he said to call 1800 896 9999 since they don't cancel the orders+

  • akbarams1
    akbar (@akbarams1) reported from Chennai, Tamil Nadu

    @JioCare worst service from Jio fibernet , tried multiple times with customer care from yesterday morning but no one supported me to solve internet issue ,service request no. is SR000016EDBJ.pls help to sort out or disconnect the service atleast will go for Airtel or Act

  • cyrusjoelcj
    Cyrus joel (@cyrusjoelcj) reported from Chennai, Tamil Nadu

    @JioCare Still the issue not resolved my neighbours are using internet service from jio except me! Kindly make fast this is the fourth the that I have not access the internet! Such a pathetic service yar!

  • CVeeraragh
    Chengleput veeraragh (@CVeeraragh) reported from Sembiyam, Tamil Nadu

    @reliancejio Dear jio community, iam a customer from the date if starting RELIANCE, as an foundation customer i want to know, woule you give any special offers to us in buying jii Phone next.

  • Santhos43739437
    Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil Nadu

    @JioCare @reliancejio 4th day on a row , internet has been disconnected and nobody has turned up to fix. 6 connections in the same loc have been disrupted and no one bothers. Unable to reach appleate desk and ur customer care keeps taking service request every day.SR00001AA98Q

  • Suveen_
    Suveen (@Suveen_) reported from Saidapet, Tamil Nadu

    @JioCare What's happening here? No updates and no progress. The main pole has issues. There is 3 house affected in my building. And I can't be wasting my day sitting at home waiting for Jio. You guys don't pay me. My time is my money....

  • syedjawdhath
    ASYEDJAWDHATH (@syedjawdhath) reported from Sembiyam, Tamil Nadu

    @JioCare I want to cancel the fibre connection

  • akabhisheklive
    True Detective (@akabhisheklive) reported from Sembiyam, Tamil Nadu

    If you are unable to fix it, kindly disconnect the device from my house. Worst service. @JioCare #jio

  • abhirajput1999a
    Abhijeet Singh Rajput (@abhirajput1999a) reported from Chennai, Tamil Nadu

    7982605670 @reliancejio Team Your very bad condition of the network, Dear Team Request you to fix the network problem as soon as possible

  • mohitlodha91
    MOHIT M LODHA JAIN (@mohitlodha91) reported from Sembiyam, Tamil Nadu

    Very bad service @JioFiberChennai it is nt working from past 5 days n service engineer visit Beware of @reliancejio don't buy jiofiber service very bad service

  • syedjawdhath
    ASYEDJAWDHATH (@syedjawdhath) reported from Chennai, Tamil Nadu

    @reliancegroup @reliancejio @JioCare all fraudulent and fake information by jio and more cheating taken one fiber connection and in trail period I faced problems

  • sriganeshr
    Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu

    @JioCare Raised a complaint yesterday for internet being down. Technicians were supposed to come between 11 and 12 noon. But no one called. No one has come.

  • ManojMano1611
    Manoj Chander (@ManojMano1611) reported from Chennai, Tamil Nadu

    @reliancejio my Fiber connection is lost for 2 days and been trying to reach the customer care and help support no response at all. Such a worst service. Need immediate solution

  • MLokeshwaran
    லோகேஷ்வரன் மனோகரன் (Lokeshwaran) (@MLokeshwaran) reported from Sembiyam, Tamil Nadu

    @JioCare @hotstar_helps @sunnxt not working since yesterday. Solve the issue asap

  • mercedesgmk
    muthu (@mercedesgmk) reported from Saidapet, Tamil Nadu

    @JioCare Change the Twitter handle name.. Remove the CARE from it.. I could suggest something better if you wish.. Damn..

  • dasgupta_souvik
    Souvik (@dasgupta_souvik) reported from Chennai, Tamil Nadu

    @JioCare @JioFiberVoice 24 hrs no internet.Horrible service.Service request raised but no resolution.Your service request number is SR00001ID38W.

  • Baloo_Ji
    பாலாஜி திருவேங்கடம் (@Baloo_Ji) reported from Chennai, Tamil Nadu

    @JioCare @reliancejio @JioFiberChennai Still my problem is not rectified.. Its almost one week over.. How long should i wait?? No one is bother to rectify this issue.. In my apartment, there are 4,5 connections are having the same issue..

  • Santhos43739437
    Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil Nadu

    @reliancejio @JioCare Pls look into the blw msg I have received half a dozen of msgs like this Service Request Number SR00001D0SI2, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number +914479625106 has been rescheduled as per your request.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • PrasadPradhanX
    Prasad Pradhan (@PrasadPradhanX) reported

    @JioCare you guys must be seriously understaffed. No direct conversation with a human rep over the phone, no direct access to technicians, automated sms responses of tickets resolved with no actual solution to the problem. @airtelindia we would like to switch connection #asap

  • anasahmed288341
    anas ahmed (@anasahmed288341) reported

    @JioCare I have to make the order again with great regret but till now I have taken the refund from you people. My number is 9718103381, please call it once and talk to me..you have no customer care.

  • Radhesh82886107
    Radhey (@Radhesh82886107) reported

    @JioCare @reliancejio "Fix my 5G network, otherwise I will take action."

  • Ankan143luv
    Ankan (@Ankan143luv) reported

    @JioCare @JioCare your support system is a complete failure. A 30-day outage with zero resolution is unacceptable Legal action is now being initiated for gross deficiency of service. Full documentation of your negligence will be presented in Consumer Court and exposed publicly.#JioFiber

  • purav10980
    Purav Joshi (@purav10980) reported

    @JioCare You are just passing the ***** instead of giving solution.

  • surya_addanki
    YESYOUAREWHYA (@surya_addanki) reported

    Still no resolution yet and no response on the issue. Take some minimum responsibility @JioCare @jio_fiber

  • Vinnutter
    Vinayak (@Vinnutter) reported

    @JioCare no, Supriya. The problem is, my Registered mobile number is not working. So i do not have access to MyJio. All I need is for someone to pass on my current number to the technician. Two attempts have already been made and clearly they are unable to find my place without contacting

  • AdityaO16295209
    Aditya Om (@AdityaO16295209) reported

    @JioCare @JioCare Worst service experience with Jio AirFiber. Facing WiFi issues for the last 2 weeks with zero resolution. Your customer care clearly LIED about compensation for downtime. Completely unprofessional. Disconnect my connection immediately and refund the remaining amount.

  • Deepakpatn46271
    DEEPAK🎭 (@Deepakpatn46271) reported

    From yesterday @reliancejio is not working in berhampur, odisha,what is the issue??? @JioCare @reliancejio

  • rk724466
    Rohit Kumar (@rk724466) reported

    @JioCare If you cannot provide a confirmed installation date within 24 hours, initiate a full refund immediately. Otherwise, I will escalate this matter to the consumer forum for misleading service and delayed installation. @JioCare @reliancejio #JioAirFiber #PoorService