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Reliance Jio

Reliance Jio outages and service status in Sūrappattu, Tamil Nadu

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Sūrappattu, including 0 direct reports.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrappattu, Tamil Nadu

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrappattu, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at Reliance Jio

Reliance Jio is having issues since 08:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrappattu, Tamil Nadu

The most recent Reliance Jio outage reports came from the following cities: Chennai, and Tiruvānmiyūr.

CityProblem TypeReport Time
Chennai Wi-fi 3 days ago
Chennai Phone 3 days ago
Chennai Internet 6 days ago
Chennai Internet 6 days ago
Chennai Internet 7 days ago
Chennai Wi-fi 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sūrappattu, Tamil Nadu

Latest outage, problems and issue reports in Sūrappattu and nearby locations:

  • Pavibal63029905
    hybe23 (@Pavibal63029905) reported from Nāravārikuppam, Tamil Nadu

    @reliancejio I have been facing a network issue since two days.. I registered my request many times it's still not assigned to any of the engineer.. how long it will take?? My work also pending because of this... Customer care also disconnected the chat without proper communication @JioCare

  • akbarams1
    akbar (@akbarams1) reported from Chennai, Tamil Nadu

    @JioFiberChennai @reliancejio @JioCare poor service from Jio fibernet , tried multiple times with customer care from morning internet not working but no one supported me to solve internet issue ,service request number is SR000016EDBJ.pls help my work got stuck up, urgent help

  • SubinSelvamuthu
    Subin (@SubinSelvamuthu) reported from Saidapet, Tamil Nadu

    @JioCare Hi Sir, We have paid this month data. But past 1 week jio wifi fiber not working in our home. We have raised multiple complaints still it was not yet cleared. Would you please check and revert or please refund our paid money, after all cleared we will recharge later

  • dhanu_krritt
    Dhanukrritt 🥂 (@dhanu_krritt) reported from Chennai, Tamil Nadu

    @JioCare WTF Karan why should I allow you guys some more time? Already three days since I’m facing this issue. You need more time? Ridiculous Customer support that too in the times of WFH @reliancegroup

  • CVeeraragh
    Chengleput veeraragh (@CVeeraragh) reported from Sembiyam, Tamil Nadu

    @reliancejio Dear jio community, iam a customer from the date if starting RELIANCE, as an foundation customer i want to know, woule you give any special offers to us in buying jii Phone next.

  • irajashekaran
    C.Rajashekaran’s Official Account (@irajashekaran) reported from Saidapet, Tamil Nadu

    @ACTFibernet I hv paid 1 year Subscription in mrs.R.Lakshmi’s name.Last 72 Hrs,there is No-internet connection & Ur service is very bad.None of ur staffs r responding wt respect.Infact some hv abused my staff & threatened us to surrender #Broadband.FYKI @reliancejio @airtelindia

  • akbarams1
    akbar (@akbarams1) reported from Chennai, Tamil Nadu

    @JioCare worst service from Jio fibernet , tried multiple times with customer care from yesterday morning but no one supported me to solve internet issue ,service request no. is SR000016EDBJ.pls help to sort out or disconnect the service atleast will go for Airtel or Act

  • dhanu_krritt
    Dhanukrritt 🥂 (@dhanu_krritt) reported from Chennai, Tamil Nadu

    @JioCare @JioCare my issue is yet to be resolved or responded by your service agents.

  • sriganeshr
    Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu

    @narayananh @JioCare Jio is quite pathetic when it comes to service. No way you can reach their customer care or get help. The DIY are useless. There's no way to raise a ticket.

  • Suveen_
    Suveen (@Suveen_) reported from Saidapet, Tamil Nadu

    1. Why will the service request close saying it been resolved, when it not resolved? 2. Since its old request is close, the new one will take another 24 time to resolve.... I mean this can go on... Can any manager or some in charge get on this and call me. @JioCare @reliancejio

  • im_mano12
    @im_manoj (@im_mano12) reported from Chennai, Tamil Nadu

    @JioCare @reliancejio its been 15 days since I returned my setup box and router , I still haven't got my security deposit refund. Again a bad customer experience from #JioFiber

  • mahemasd
    Mahesh (@mahemasd) reported from Chennai, Tamil Nadu

    @KomalYellapalli @JioCare This is not the service we are expecting from jio fibernet, if this is the case with my brother than i'm going get my connection also disconnected and will inform the same to my family members and friends and will inform them to move to better service providers @JioCare

  • mercedesgmk
    muthu (@mercedesgmk) reported from Saidapet, Tamil Nadu

    @JioCare @reliancejio I didn't receive any support from you other than sending a template, do you have any plan to support on this issue?

  • Suveen_
    Suveen (@Suveen_) reported from Saidapet, Tamil Nadu

    @JioCare What's happening here? No updates and no progress. The main pole has issues. There is 3 house affected in my building. And I can't be wasting my day sitting at home waiting for Jio. You guys don't pay me. My time is my money....

  • MoizBharmal53
    Moiz Bharmal (@MoizBharmal53) reported from Chennai, Tamil Nadu

    @JioCare @reliancejio My neighbour below my floor has jio and its working fine.. Next to my building one of my relative has jio working fine. How can you say there is temporary issue in my area Don't just tweet misleading information without any knowledge..

  • akbarams1
    akbar (@akbarams1) reported from Chennai, Tamil Nadu

    @JioCare @reliancejio @JioFiberChennai worst service from Jio fibernet .tried multiple times with customer care from yesterday morning but no one supported me to solve internet issue.SRno. is SR000016EDBJ.pls help to sort out or disconnect the service atleast will go for others

  • sitharkaatan
    naganathan (@sitharkaatan) reported from Chennai, Tamil Nadu

    @JioCare When the Service Engineer opened the junction box hanging in the corporation lamp post( unusual for Jio. ) one connection was without a plug that was mine.. He did not have spare plug so it took another 12 hours. Photos taken will be attached . ___contd

  • mercedesgmk
    muthu (@mercedesgmk) reported from Saidapet, Tamil Nadu

    @JioCare Change the Twitter handle name.. Remove the CARE from it.. I could suggest something better if you wish.. Damn..

  • VinothkaviDr
    Dr.Vinothkumar  (@VinothkaviDr) reported from Chennai, Tamil Nadu

    @reliancejio jio fibrenet very worst connection

  • SriramJamuna
    Jamuna Sriram (@SriramJamuna) reported from Chennai, Tamil Nadu

    @JioCare calls are not going and internet is not working. Fix this asap. (Royapettah, Chennai)

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • anuradhagoyal
    Anuradha Goyal (@anuradhagoyal) reported

    @deepalinaair @JioCare This is what Unicorns with monopoly give us. No responsibility for customer care or service once you have paid for the product/service. A big reason why we need a web of many small to mid-sized players in every vertical.

  • Varun_Pandey21
    Varun Pandey (@Varun_Pandey21) reported

    @JioCare Dear team I wish to bring your kind attention that none of engineer has contacted me yet for my order no NO0000LFATUK but I am getting below mentioned messgae that Visit of our Jio service engineer to your premise is rescheduled Kindly do the needful action on this..

  • deepalinaair
    Deepali Naair (@deepalinaair) reported

    Hi @JioCare team. After multiple visits, phone calls, the issue is still not solved. The router may need to be changed. We hv a 500MBPS plan but get only 350MBPS avg with new router u installed. Earlier router would give us avg 450MBPS

  • DrPanda314
    Parthasarathi Panda (@DrPanda314) reported

    @JioCare Internet speed hardly crossing 1 kbps and no response from customer care... May we know why?

  • Rash1708
    Rashmi (@Rash1708) reported

    @JioCare payment done on 16th April, and installation still pending. The engineer Shivraju was very cooperative and communicative for registration and payment, but now he does not respond & provides daily false commitment. Issue raised to Manager Manjunath and await response.

  • snippetbucket
    SnippetBucket (@snippetbucket) reported

    @JioCare #JioFiber Your employee getting enough salary for not to work ! We bring building approval even they are not ready to come and resolve install issue,required connection of 100 MBP to start, but seems your compnay @reliancejio have enough money to avoid new customers ?

  • dhiren_uae11
    Dhiren Sanathara (@dhiren_uae11) reported

    Hopeless Service # Jiocare

  • salandra89
    Yash (@salandra89) reported

    @JioCare If someone face this network issue then you guys are responding otherwise there will be no action taken from your end , this is not fair at all

  • dhiren_uae11
    Dhiren Sanathara (@dhiren_uae11) reported

    Hopeless Service #Jiocare

  • anandjamadagni
    Anand Jamadagni (@anandjamadagni) reported

    @JioCare Is Jio fibre down in Bibwewadi, Pune area? Not gettting internet access since today morning. Please let us know the status