Reliance Jio Outage Report in Sūrappattu, Thiruvallur, State of Tamil Nādu
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours in Sūrappattu, State of Tamil Nādu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrappattu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 09: Problems at Reliance Jio
Reliance Jio is having issues since 09:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (61%)
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Wi-fi (13%)
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Phone (13%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Sūrappattu, Thiruvallur, State of Tamil Nādu
The most recent Reliance Jio outage reports came from the following cities: Chennai and Tiruvānmiyūr.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Wi-fi | |
| Chennai |
Wi-fi | |
| Tiruvānmiyūr |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Sūrappattu, State of Tamil Nādu
Latest outage, problems and issue reports in Sūrappattu and nearby locations:
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Sriganesh Raman
(@sriganeshr) reported
from
Chennai, State of Tamil Nādu
@narayananh @JioCare Jio is quite pathetic when it comes to service. No way you can reach their customer care or get help. The DIY are useless. There's no way to raise a ticket.
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Jamuna Sriram
(@SriramJamuna) reported
from
Chennai, State of Tamil Nādu
@JioCare calls are not going and internet is not working. Fix this asap. (Royapettah, Chennai)
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@im_manoj
(@im_mano12) reported
from
Chennai, State of Tamil Nādu
@JioCare @reliancejio its been 15 days since I returned my setup box and router , I still haven't got my security deposit refund. Again a bad customer experience from #JioFiber
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muthu
(@mercedesgmk) reported
from
Saidapet, State of Tamil Nādu
@JioCare Change the Twitter handle name.. Remove the CARE from it.. I could suggest something better if you wish.. Damn..
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Suveen
(@Suveen_) reported
from
Saidapet, State of Tamil Nādu
1. Why will the service request close saying it been resolved, when it not resolved? 2. Since its old request is close, the new one will take another 24 time to resolve.... I mean this can go on... Can any manager or some in charge get on this and call me. @JioCare @reliancejio
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akbar
(@akbarams1) reported
from
Chennai, State of Tamil Nādu
@JioCare worst service from Jio fibernet , tried multiple times with customer care from yesterday morning but no one supported me to solve internet issue ,service request no. is SR000016EDBJ.pls help to sort out or disconnect the service atleast will go for Airtel or Act
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C.Rajashekaran’s Official Account
(@irajashekaran) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet I hv paid 1 year Subscription in mrs.R.Lakshmi’s name.Last 72 Hrs,there is No-internet connection & Ur service is very bad.None of ur staffs r responding wt respect.Infact some hv abused my staff & threatened us to surrender #Broadband.FYKI @reliancejio @airtelindia
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Vij@y@***@r.G
(@kewisvijay) reported
from
Sembiyam, State of Tamil Nādu
@reliancejio hi Team, I am being following up with team for collecting the device back & initiate refund for the last 1 month. Ther s is no proper response from the customer care team
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Dr.Vinothkumar
(@VinothkaviDr) reported
from
Chennai, State of Tamil Nādu
@reliancejio jio fibrenet very worst connection
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Suveen
(@Suveen_) reported
from
Saidapet, State of Tamil Nādu
@JioCare What's happening here? No updates and no progress. The main pole has issues. There is 3 house affected in my building. And I can't be wasting my day sitting at home waiting for Jio. You guys don't pay me. My time is my money....
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Sindhuja Janakiraman
(@Sinjaa08) reported
from
Saidapet, State of Tamil Nādu
@JioCare I called your customer care atleast 10 times over the last four days regarding my wifi not working. It's still not resolved and your customer service keeps promising to do it the same/next day but no action yet. We're all working from home, please do something soon
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Dhanukrritt 🥂
(@dhanu_krritt) reported
from
Chennai, State of Tamil Nādu
@JioCare WTF Karan why should I allow you guys some more time? Already three days since I’m facing this issue. You need more time? Ridiculous Customer support that too in the times of WFH @reliancegroup
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akbar
(@akbarams1) reported
from
Chennai, State of Tamil Nādu
@JioFiberChennai @reliancejio @JioCare poor service from Jio fibernet , tried multiple times with customer care from morning internet not working but no one supported me to solve internet issue ,service request number is SR000016EDBJ.pls help my work got stuck up, urgent help
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muthu
(@mercedesgmk) reported
from
Saidapet, State of Tamil Nādu
@JioCare @reliancejio I didn't receive any support from you other than sending a template, do you have any plan to support on this issue?
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naganathan
(@sitharkaatan) reported
from
Chennai, State of Tamil Nādu
@JioCare When the Service Engineer opened the junction box hanging in the corporation lamp post( unusual for Jio. ) one connection was without a plug that was mine.. He did not have spare plug so it took another 12 hours. Photos taken will be attached . ___contd
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Mahesh
(@mahemasd) reported
from
Chennai, State of Tamil Nādu
@KomalYellapalli @JioCare This is not the service we are expecting from jio fibernet, if this is the case with my brother than i'm going get my connection also disconnected and will inform the same to my family members and friends and will inform them to move to better service providers @JioCare
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Sindhuja Janakiraman
(@Sinjaa08) reported
from
Saidapet, State of Tamil Nādu
@JioCare You're the worst customer care I've come across. There's been no response even after our repeated calls and messages on our malfunctioning #JioFibre
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Chengleput veeraragh
(@CVeeraragh) reported
from
Sembiyam, State of Tamil Nādu
@reliancejio Dear jio community, iam a customer from the date if starting RELIANCE, as an foundation customer i want to know, woule you give any special offers to us in buying jii Phone next.
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akbar
(@akbarams1) reported
from
Chennai, State of Tamil Nādu
@JioCare @reliancejio @JioFiberChennai worst service from Jio fibernet .tried multiple times with customer care from yesterday morning but no one supported me to solve internet issue.SRno. is SR000016EDBJ.pls help to sort out or disconnect the service atleast will go for others
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Subin
(@SubinSelvamuthu) reported
from
Saidapet, State of Tamil Nādu
@JioCare Hi Sir, We have paid this month data. But past 1 week jio wifi fiber not working in our home. We have raised multiple complaints still it was not yet cleared. Would you please check and revert or please refund our paid money, after all cleared we will recharge later
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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वीरेन्द्र शर्मा
(@Virender3032) reported
from
Shimla, State of Himāchal Pradesh
@JioCare it is shameful that the issue is unresolved after one month. No one is responding???
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Abu Hamza
(@mr_abu_hamza) reported
@JioCare facing call, internet, network issue in my area location, Vill : chandpatti district, azamgarh pin 276122 Please fix asap
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ranjan kashyap
(@RanjanK72252722) reported
@JioCare fully down no phone calls, no internet
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Vandna Gupta
(@VandnaG89764334) reported
@reliancejio For more than 2 hours network are not in my phone plz look over it
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Kshitija Shaktawat
(@kshitijashakta1) reported
@JioCare One of your customer care guy provided me with some query number MR0001161yen and gave false hope. Check with this also
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ధర్మో రక్షతి రక్షితః
(@_way_farer) reported
@reliancejio since last one month i am facing serious network issue (same problem for all my family members using jio). When i call customer support they are simply saying in entire Andhra Pradesh it is down
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asad_al_chishti
(@AsadAnsarii) reported
@JioCare @JioCare This is regarding the service request SR000019C968, I raised today and I got the following response. Would you mind explaining the reason , why am I not entitled for Amazon prime even though it is included in my plan. I have upgraded to 399 plan.
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bhupendra
(@Bhupendra_s05) reported
@JioCare No Never
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Upendra
(@u55568432) reported
@JioCare sir my area internet very slowly work please help
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Aʙᴅᴜʟ Kʜᴀᴅᴇʀ
(@abdulkhader2321) reported
@_Shaikirshad_ @reliancejio @BSNLCorporate This actually happened to me I was at their office for the whole day going from this department to that and all of them told me that they don't understand why this happened and I didn't not got any resolution for that even to this day I never paid and disconnected my service