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Reliance Jio

Reliance Jio outages and service status in Sūrappattu, Tamil Nadu

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Sūrappattu, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jun 1, 5:27 PM GMT+5:30.
  • 61% Internet (61%)
  • 22% Wi-fi (22%)
  • 14% Phone (14%)
  • 3% E-mail (3%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrappattu, Tamil Nadu

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrappattu, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 1: Problems at Reliance Jio

Reliance Jio is having issues since 06:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrappattu, Tamil Nadu

The most recent Reliance Jio outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Internet 6 hours ago
Chennai Internet 1 day ago
Chennai Internet 2 days ago
Chennai Internet 6 days ago
Chennai Internet 6 days ago
Chennai Wi-fi 7 days ago

Nearby cities with recent reports

Chennai

5 recent signals

6 hours ago

Community Discussion

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Reliance Jio Issues Reports Near Sūrappattu, Tamil Nadu

Latest outage, problems and issue reports in Sūrappattu and nearby locations:

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare team I had recharged my jio in the month of aug. But almost for 8 continuous days I had network issue. Fault at your end later rectified. My question is since I have not used for 8 days because of your fault, will you extend my due date in sep? Ac no 91 4479677164

  • abhirajput1999a
    Abhijeet Singh Rajput (@abhirajput1999a) reported from Chennai, Tamil Nadu

    7982605670 @reliancejio Team Your very bad condition of the network,Dear Team Request you to fix the network problem as soon as possible,

  • SENTHILKUMAARD
    SENTHIL KUMAR D (@SENTHILKUMAARD) reported from Chennai, Tamil Nadu

    @JioCare Any update regarding this issue sir

  • Santhos43739437
    Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil Nadu

    @JioCare @reliancejio 4th day on a row , internet has been disconnected and nobody has turned up to fix. 6 connections in the same loc have been disrupted and no one bothers. Unable to reach appleate desk and ur customer care keeps taking service request every day.SR00001AA98Q

  • LalithK13015347
    Lalith Kumar (@LalithK13015347) reported from Nāravārikuppam, Tamil Nadu

    @JioCare plz if u can’t solve for the issue which I complained jus inform us Atlst I will port my number , after complaining many times u ppl don’t evn bother to take action against it this is most worst service frm ur team

  • Mr_Khanted
    Roshan Khanted (@Mr_Khanted) reported from Chennai, Tamil Nadu

    @JioCare how to cancel existing jio fiber connection?

  • gmohanakrishnan
    Mohanakrishnan G (@gmohanakrishnan) reported from Sembiyam, Tamil Nadu

    Hey @JioCare - Service Request Number SR00001B80GG for your JioFiber - Internet not working for 10 days now. Horrible! How can I get the amount waived off for 10 days because I’ve not used your connection. We are working from home! @UfterYou

  • Hariprasad_2511
    Hariprasad R (@Hariprasad_2511) reported from Chennai, Tamil Nadu

    @JioCare I do no why how many days I have to wait to fix this connection issue then why you are charging for the whole month. Planning to file a case in consumer court against you...

  • mercedesgmk
    muthu (@mercedesgmk) reported from Saidapet, Tamil Nadu

    @JioCare @reliancejio I didn't receive any support from you other than sending a template, do you have any plan to support on this issue?

  • mytrip2000
    Sushil Kumar (@mytrip2000) reported from Sembiyam, Tamil Nadu

    @reliancejio With reference to Service Request Number SR00001D3C4Y for your JioFiber connection having JioFixedVoice Number +914435598237, your appointment with Jio service engineer is scheduled at your premises on 22-08-2022 : 13:00:00. #Bad service It’s been 6days but not yet attended.

  • sitharkaatan
    naganathan (@sitharkaatan) reported from Chennai, Tamil Nadu

    @JioCare When the Service Engineer opened the junction box hanging in the corporation lamp post( unusual for Jio. ) one connection was without a plug that was mine.. He did not have spare plug so it took another 12 hours. Photos taken will be attached . ___contd

  • Aravind88001838
    Aravind (@Aravind88001838) reported from Sembiyam, Tamil Nadu

    @JioCare Hi team I have raised a query from morning no response as fibre Is down it is work from home .

  • syedjawdhath
    ASYEDJAWDHATH (@syedjawdhath) reported from Chennai, Tamil Nadu

    @JioCare I have paid 1500 and took trail period and I faced problems and their sales person telling above 10 pm no customer service so give request in mng

  • Suveen_
    Suveen (@Suveen_) reported from Saidapet, Tamil Nadu

    1. Why will the service request close saying it been resolved, when it not resolved? 2. Since its old request is close, the new one will take another 24 time to resolve.... I mean this can go on... Can any manager or some in charge get on this and call me. @JioCare @reliancejio

  • akabhisheklive
    True Detective (@akabhisheklive) reported from Sembiyam, Tamil Nadu

    If you are unable to fix it, kindly disconnect the device from my house. Worst service. @JioCare #jio

  • Baloo_Ji
    பாலாஜி திருவேங்கடம் (@Baloo_Ji) reported from Chennai, Tamil Nadu

    @reliancejio @reliancejio @JioFiberChennai The issue has not yet been sorted out.. I have to pay monthly rental amount.. next bill cycle started.. kindly cancel my connection and refund my deposit

  • parasnew7
    paras jain (@parasnew7) reported from Sembiyam, Tamil Nadu

    @JioCare Not able to browse no network red light blinking

  • knvnair
    knv nair (@knvnair) reported from Chennai, Tamil Nadu

    @reliancejio i have a jio wifi router which is prepaid. I wanted to ascertain whether it is active so that i could recharge it. I called all available helpline numbers. After sharing jio number and linked telephone number and explaining my issue, theAdvisors were least helpful.

  • RankaSam
    sanjay kumar ranka (@RankaSam) reported from Sembiyam, Tamil Nadu

    Worst service ever seen, even nodal officers dont reply to mail @TataPlayin . Does this happen in @airtelindia @reliancejio . Facing problem from past 4-5months . They charges you for box when dish camera is faulty. Heights of bad services .

  • im_mano12
    @im_manoj (@im_mano12) reported from Chennai, Tamil Nadu

    When spoke to amazon prime customer care, they clearly stated the plan was effective from 1st Dec 2021 to 1st Dec 2022 which completes 12 month/ one year subscription. Why @JioCare @JioFiberChennai is cheating customers continusoly in the name of benefits? #JioFiber #Jio

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • AkashChaurasi2
    Akash Chaurasiya (@AkashChaurasi2) reported

    @JioCare @reliancejio @JioCare - This issue has been pending for a long time, and there is still no resolution, ETA, or clear action plan. I am extremely frustrated with the lack of progress and communication. Kindly prioritize this case, provide a concrete update.

  • chaula
    Chaula Ajmera (@chaula) reported

    Hi @reliancejio @JioCare when can we expect Internet to start. It’s already hours since the outage began in Saket, Indore

  • sarthak5647
    Advocate Sarthak Agarwal (@sarthak5647) reported

    @JioCare Enough of the corporate jargon. What does "shortly" actually mean? Mention a specific timeline for cancellation and refund, and make sure you adhere to it. Customers need resolution, not vague assurances and endless delays.

  • Nick_N_Shah
    nick (@Nick_N_Shah) reported

    Can @JioCare pls lead or senior person provide me what is the status of my refund on which you have escalated issue with higher management from last two days? If this was told on high priority so how come there is no update at all and no way for me to find out pls update me on DM

  • amitvis04418564
    Amit Vishwakarma (@amitvis04418564) reported

    @JioCare Where is the actual resolution? What action is being taken against those closing tickets without visiting the customer location? Will my plan validity be extended for the 11+ days of unusable service?, I don't even know whether an engineer will actually visit or not. (2/3)

  • farhnsiddiqui
    farhan Siddiqui (@farhnsiddiqui) reported

    @JioCare never use jio services

  • ChaiSuttaaaa
    विकाश (@ChaiSuttaaaa) reported

    @JioCare The reason is simple: the installation was not completed on the scheduled date despite payment being made, and there has been no proper communication or resolution. I no longer wish to continue with the service. Plz proceed wit refund the installation and plan charges @JioCare

  • jarvis_cfc17
    Jarvis Trinidade (@jarvis_cfc17) reported

    @JioCare @reliancejio JioFiber dead for 24+ hrs and counting. Third outage this year, still no compensation. Is this the "best network" you advertise? Sort it out before I make a decision of moving away from your service. #JioFiber

  • justscorpion
    Rohhit Bhatnagarr (@justscorpion) reported

    @JioCare Now another complaint has been raised after I tweeted and it says expected time for resolution is June 2nd 19:44, which means another day of long annoying wait. What about my delayed on-going pending complaint? This isn’t satisfactory reply

  • ronak_beniwal_
    Ronak Vishnoi (@ronak_beniwal_) reported

    @JioCare What compensation will Jio provide for the time and money I have lost? I made the payment long ago, yet my Jio AirFiber installation has still not been completed. This delay is unacceptable, and I expect an immediate resolution."