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Reliance Jio

Reliance Jio Outage Report in Sūrappattu, Thiruvallur, Tamil Nadu

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Sūrappattu, Tamil Nadu

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrappattu, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Reliance Jio

Reliance Jio is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 60% Internet (60%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map Near Sūrappattu, Tamil Nadu

The most recent Reliance Jio outage reports came from the following cities: Chennai, and Tiruvānmiyūr.

CityProblem TypeReport Time
Chennai Internet 1 day ago
Chennai Wi-fi 3 days ago
Chennai Internet 3 days ago
Chennai Phone 5 days ago
Chennai Wi-fi 6 days ago
Chennai Internet 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sūrappattu, Tamil Nadu

Latest outage, problems and issue reports in Sūrappattu and nearby locations:

  • Suveen_
    Suveen (@Suveen_) reported from Saidapet, Tamil Nadu

    1. Why will the service request close saying it been resolved, when it not resolved? 2. Since its old request is close, the new one will take another 24 time to resolve.... I mean this can go on... Can any manager or some in charge get on this and call me. @JioCare @reliancejio

  • mercedesgmk
    muthu (@mercedesgmk) reported from Saidapet, Tamil Nadu

    @JioCare Change the Twitter handle name.. Remove the CARE from it.. I could suggest something better if you wish.. Damn..

  • sriganeshr
    Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu

    @narayananh @JioCare Jio is quite pathetic when it comes to service. No way you can reach their customer care or get help. The DIY are useless. There's no way to raise a ticket.

  • Suveen_
    Suveen (@Suveen_) reported from Saidapet, Tamil Nadu

    @JioCare What's happening here? No updates and no progress. The main pole has issues. There is 3 house affected in my building. And I can't be wasting my day sitting at home waiting for Jio. You guys don't pay me. My time is my money....

  • kewisvijay
    Vij@y@***@r.G (@kewisvijay) reported from Sembiyam, Tamil Nadu

    @reliancejio hi Team, I am being following up with team for collecting the device back & initiate refund for the last 1 month. Ther s is no proper response from the customer care team

  • risinisi
    M ARVIND KUMAR JAIN (@risinisi) reported from Sembiyam, Tamil Nadu

    @JioCare Respected sir, Regarding my refund of Jio Fiber connection, availed in Dec 2020, terminated within 30 days of free trail. Neither any one called so far nor any notification from Number 1 network of India, it's Jio Fiber. Please initiate my refund immediately. Thank you

  • akbarams1
    akbar (@akbarams1) reported from Chennai, Tamil Nadu

    @JioFiberChennai @reliancejio @JioCare poor service from Jio fibernet , tried multiple times with customer care from morning internet not working but no one supported me to solve internet issue ,service request number is SR000016EDBJ.pls help my work got stuck up, urgent help

  • risinisi
    M ARVIND KUMAR JAIN (@risinisi) reported from Sembiyam, Tamil Nadu

    @JioCare Good Morning! Registered mobile no. 9381224466, Called customer care several times, mailed too, but found no solution.

  • vinothrathore
    Vinoth Rathore (@vinothrathore) reported from Sembiyam, Tamil Nadu

    @JioCare . I recently got jio fibre connection . Very bad connectivity . Problem happened 4 times in 2 months . Can you fix this problem permanently please ?

  • CVeeraragh
    Chengleput veeraragh (@CVeeraragh) reported from Sembiyam, Tamil Nadu

    @reliancejio Dear jio community, iam a customer from the date if starting RELIANCE, as an foundation customer i want to know, woule you give any special offers to us in buying jii Phone next.

  • SriramJamuna
    Jamuna Sriram (@SriramJamuna) reported from Chennai, Tamil Nadu

    @JioCare calls are not going and internet is not working. Fix this asap. (Royapettah, Chennai)

  • mercedesgmk
    muthu (@mercedesgmk) reported from Saidapet, Tamil Nadu

    @JioCare @reliancejio I didn't receive any support from you other than sending a template, do you have any plan to support on this issue?

  • akbarams1
    akbar (@akbarams1) reported from Chennai, Tamil Nadu

    @JioCare worst service from Jio fibernet , tried multiple times with customer care from yesterday morning but no one supported me to solve internet issue ,service request no. is SR000016EDBJ.pls help to sort out or disconnect the service atleast will go for Airtel or Act

  • SubinSelvamuthu
    Subin (@SubinSelvamuthu) reported from Saidapet, Tamil Nadu

    @JioCare Hi Sir, We have paid this month data. But past 1 week jio wifi fiber not working in our home. We have raised multiple complaints still it was not yet cleared. Would you please check and revert or please refund our paid money, after all cleared we will recharge later

  • irajashekaran
    C.Rajashekaran’s Official Account (@irajashekaran) reported from Saidapet, Tamil Nadu

    @ACTFibernet I hv paid 1 year Subscription in mrs.R.Lakshmi’s name.Last 72 Hrs,there is No-internet connection & Ur service is very bad.None of ur staffs r responding wt respect.Infact some hv abused my staff & threatened us to surrender #Broadband.FYKI @reliancejio @airtelindia

  • akbarams1
    akbar (@akbarams1) reported from Chennai, Tamil Nadu

    @JioCare @reliancejio @JioFiberChennai worst service from Jio fibernet .tried multiple times with customer care from yesterday morning but no one supported me to solve internet issue.SRno. is SR000016EDBJ.pls help to sort out or disconnect the service atleast will go for others

  • Sinjaa08
    Sindhuja Janakiraman (@Sinjaa08) reported from Saidapet, Tamil Nadu

    @JioCare I called your customer care atleast 10 times over the last four days regarding my wifi not working. It's still not resolved and your customer service keeps promising to do it the same/next day but no action yet. We're all working from home, please do something soon

  • Sinjaa08
    Sindhuja Janakiraman (@Sinjaa08) reported from Saidapet, Tamil Nadu

    @JioCare You're the worst customer care I've come across. There's been no response even after our repeated calls and messages on our malfunctioning #JioFibre

  • vetti24by7
    VENKATAKRISHNAN S (@vetti24by7) reported from Saidapet, Tamil Nadu

    @JioCare Sorry for late reply ! I ordered the mesh online. Bull **** customer care in Chennai though !

  • sitharkaatan
    naganathan (@sitharkaatan) reported from Chennai, Tamil Nadu

    @JioCare When the Service Engineer opened the junction box hanging in the corporation lamp post( unusual for Jio. ) one connection was without a plug that was mine.. He did not have spare plug so it took another 12 hours. Photos taken will be attached . ___contd

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • altafnpatel
    Altaf Patel (@altafnpatel) reported

    @reliancejio Today I tried to login to Jio site and got message that this is not jio number. Ridiculous! I am jio customer since 2017 and login to website 100s of times. Fix the bug asap.

  • MyVote99
    Shubham Verma (@MyVote99) reported

    What happens to network from 9:00pm to 12:00am? 10KB/S @JioCare @reliancejio

  • Garryindia3
    Girish Sharma (@Garryindia3) reported

    @JioCare Guys please update your signal for internet . Or do I again switch to @airtelindia

  • Ranjit93644949
    Ranjit (@Ranjit93644949) reported

    @JioCare I never expected this pace from a company owned by Mukesh Bhai

  • NiteshSavne
    Nitesh Savne (@NiteshSavne) reported

    @JioCare NEED BILL.. AND DON'T TELL ME TO GET IT FROM MY JIO APP THAT **** ISN'T WORKING SINCE MONTHS.. 9819359055

  • Lokesh_lucky1
    Løkêsh_çhõwdáry_Gàrápâtï✌️🚲 (@Lokesh_lucky1) reported

    @reliancejio @JioCare I am used jio network for 3 years and I recommendesd to many members but due unfortunate reasons I have changed network to airtel but i didnt get that much service in airtel .The jio is best in everything Network coverage,speed,voice quality

  • shailen85810221
    shailendra pal (@shailen85810221) reported

    @JioCare hi jio team do something to resolve this issue otherwise I raised complain consumer court against you..

  • sks66870
    suraj sharma (@sks66870) reported

    @reliancejio @PrimeVideoIN @YehHaiMirzapur We just need a network that is not 3 months long.

  • onlyshariq
    Shariq (@onlyshariq) reported

    @ViCustomerCare your network is down again! What's happening?? Its going down like crazy... I guess I shd have my new year resolution to port to either @reliancejio or @airtelindia

  • shailen85810221
    shailendra pal (@shailen85810221) reported

    @JioCare internet is not working in my area and made a number of complain still the issue is same address suryagarh Jagannath pratapgarh up pin 230401 near kanya padhashala primary school jio tower mobile num 918707273637