Reliance Jio Outage Report in Sūrappattu, Thiruvallur, State of Tamil Nādu
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours in Sūrappattu, State of Tamil Nādu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrappattu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at Reliance Jio
Reliance Jio is currently having issues. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (60%)
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Wi-fi (15%)
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Phone (12%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Sūrappattu, Thiruvallur, State of Tamil Nādu
The most recent Reliance Jio outage reports came from the following cities: Chennai and Tiruvānmiyūr.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Wi-fi | |
| Chennai |
Internet | |
| Chennai |
Phone | |
| Chennai |
Wi-fi | |
| Chennai |
Internet | |
| Chennai |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Sūrappattu, State of Tamil Nādu
Latest outage, problems and issue reports in Sūrappattu and nearby locations:
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Jamuna Sriram
(@SriramJamuna) reported
from
Chennai, State of Tamil Nādu
@JioCare calls are not going and internet is not working. Fix this asap. (Royapettah, Chennai)
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Dhanukrritt 🥂
(@dhanu_krritt) reported
from
Chennai, State of Tamil Nādu
@JioCare WTF Karan why should I allow you guys some more time? Already three days since I’m facing this issue. You need more time? Ridiculous Customer support that too in the times of WFH @reliancegroup
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Suveen
(@Suveen_) reported
from
Saidapet, State of Tamil Nādu
@JioCare What's happening here? No updates and no progress. The main pole has issues. There is 3 house affected in my building. And I can't be wasting my day sitting at home waiting for Jio. You guys don't pay me. My time is my money....
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akbar
(@akbarams1) reported
from
Chennai, State of Tamil Nādu
@JioCare worst service from Jio fibernet , tried multiple times with customer care from yesterday morning but no one supported me to solve internet issue ,service request no. is SR000016EDBJ.pls help to sort out or disconnect the service atleast will go for Airtel or Act
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Vinoth Rathore
(@vinothrathore) reported
from
Sembiyam, State of Tamil Nādu
@JioCare . I recently got jio fibre connection . Very bad connectivity . Problem happened 4 times in 2 months . Can you fix this problem permanently please ?
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C.Rajashekaran’s Official Account
(@irajashekaran) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet I hv paid 1 year Subscription in mrs.R.Lakshmi’s name.Last 72 Hrs,there is No-internet connection & Ur service is very bad.None of ur staffs r responding wt respect.Infact some hv abused my staff & threatened us to surrender #Broadband.FYKI @reliancejio @airtelindia
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naganathan
(@sitharkaatan) reported
from
Chennai, State of Tamil Nādu
@JioCare When the Service Engineer opened the junction box hanging in the corporation lamp post( unusual for Jio. ) one connection was without a plug that was mine.. He did not have spare plug so it took another 12 hours. Photos taken will be attached . ___contd
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Sriganesh Raman
(@sriganeshr) reported
from
Chennai, State of Tamil Nādu
@narayananh @JioCare Jio is quite pathetic when it comes to service. No way you can reach their customer care or get help. The DIY are useless. There's no way to raise a ticket.
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Dr.Vinothkumar
(@VinothkaviDr) reported
from
Chennai, State of Tamil Nādu
@reliancejio jio fibrenet very worst connection
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Suveen
(@Suveen_) reported
from
Saidapet, State of Tamil Nādu
1. Why will the service request close saying it been resolved, when it not resolved? 2. Since its old request is close, the new one will take another 24 time to resolve.... I mean this can go on... Can any manager or some in charge get on this and call me. @JioCare @reliancejio
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muthu
(@mercedesgmk) reported
from
Saidapet, State of Tamil Nādu
@JioCare @reliancejio I didn't receive any support from you other than sending a template, do you have any plan to support on this issue?
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muthu
(@mercedesgmk) reported
from
Saidapet, State of Tamil Nādu
@JioCare Change the Twitter handle name.. Remove the CARE from it.. I could suggest something better if you wish.. Damn..
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akbar
(@akbarams1) reported
from
Chennai, State of Tamil Nādu
@JioFiberChennai @reliancejio @JioCare poor service from Jio fibernet , tried multiple times with customer care from morning internet not working but no one supported me to solve internet issue ,service request number is SR000016EDBJ.pls help my work got stuck up, urgent help
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Chengleput veeraragh
(@CVeeraragh) reported
from
Sembiyam, State of Tamil Nādu
@reliancejio Dear jio community, iam a customer from the date if starting RELIANCE, as an foundation customer i want to know, woule you give any special offers to us in buying jii Phone next.
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Vij@y@***@r.G
(@kewisvijay) reported
from
Sembiyam, State of Tamil Nādu
@reliancejio hi Team, I am being following up with team for collecting the device back & initiate refund for the last 1 month. Ther s is no proper response from the customer care team
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@im_manoj
(@im_mano12) reported
from
Chennai, State of Tamil Nādu
@JioCare @reliancejio its been 15 days since I returned my setup box and router , I still haven't got my security deposit refund. Again a bad customer experience from #JioFiber
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Sindhuja Janakiraman
(@Sinjaa08) reported
from
Saidapet, State of Tamil Nādu
@JioCare I called your customer care atleast 10 times over the last four days regarding my wifi not working. It's still not resolved and your customer service keeps promising to do it the same/next day but no action yet. We're all working from home, please do something soon
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Subin
(@SubinSelvamuthu) reported
from
Saidapet, State of Tamil Nādu
@JioCare Hi Sir, We have paid this month data. But past 1 week jio wifi fiber not working in our home. We have raised multiple complaints still it was not yet cleared. Would you please check and revert or please refund our paid money, after all cleared we will recharge later
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Sindhuja Janakiraman
(@Sinjaa08) reported
from
Saidapet, State of Tamil Nādu
@JioCare You're the worst customer care I've come across. There's been no response even after our repeated calls and messages on our malfunctioning #JioFibre
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akbar
(@akbarams1) reported
from
Chennai, State of Tamil Nādu
@JioCare @reliancejio @JioFiberChennai worst service from Jio fibernet .tried multiple times with customer care from yesterday morning but no one supported me to solve internet issue.SRno. is SR000016EDBJ.pls help to sort out or disconnect the service atleast will go for others
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Jeyakrishnan J
(@dashingkrish05) reported
@JioCare @reliancejio #poorInternationalRoaming #poorIRService the second problem is the IR service team has only limited knowledge and they really cannot understand the problem , very poorly designed I don’t encourage to use JIO for international Roaming it’s just poor
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Er.Akash Deep آکاش
(@thelovingakash) reported
@JioCare internet speed is very very very very slow..Why don't you listen to your customer problems? Jio customer care is very careless
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Kriti Sharma
(@KriSharma023) reported
@JioCare You are giving fault information and cheating people. Mention in your plan clearly. Very bad customer service experience.
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Manish Yadav
(@Manishyadav2910) reported
@JioCare i need a broadband connection is your service available at pincode 123106
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Krishna Dhuriya
(@krishna2303) reported
@JioCare Day 7 - still no update ,no one came here to resolve, are you resolving issue on paper ?
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Jeyakrishnan J
(@dashingkrish05) reported
@JioCare @reliancejio #poorInternationalRoaming #poorIRService it’s a total waste of time and money choosing JIO for my international Roaming - the first problem is the sim doesn’t register in any of the network even when u use latest mobile one plus pro/IPhone
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Tanu | DM for COVID help
(@TanuLuvShreya) reported
. @reliancejio my jio fiber's wire has been broken. Unable to use internet since last night. Can you please connect me to the service team asap? I don't have any internet service as of now.
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Kundan Kumar
(@Kundankr1643) reported
@reliancejio @KieronPollard55 @mipaltan Jio team not solve network issue😡 😡 11 months issue😡 Jio team not solve network issue😡 Jio team not solve network issue😡 Jio team bad 👎👎services😡 Reference Number - MR0000VNG396 Reference Number - MR0000W1WHLV Application number: 150703947 Reference numbers- MR0000W4CX7V
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Sundarsinh Purohit
(@sundarsinh) reported
@JioCare @reliancejio its high time that we want to replace our old @dnainfotel fiber connection with #JioGigaFiber connection. #RelianceJio Plz make ur service avlbe in 401303 area.
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Milan Shrivastav
(@milanshrivasta1) reported
@JioCare @reliancejio Please work upon your services...everytime you promise to provide better services but then it sucks. Please look into it