1. Home
  2. Companies
  3. Reliance Jio
  4. Sūrappattu
Reliance Jio

Reliance Jio outages and service status in Sūrappattu, Tamil Nadu

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Sūrappattu, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Apr 13, 8:07 PM GMT+5:30.
  • 55% Internet (55%)
  • 32% Wi-fi (32%)
  • 14% Phone (14%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrappattu, Tamil Nadu

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrappattu, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 14: Problems at Reliance Jio

Reliance Jio is having issues since 06:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrappattu, Tamil Nadu

The most recent Reliance Jio outage reports came from the following cities: Chennai, and Tiruvānmiyūr.

CityProblem TypeReport Time
Chennai Internet 14 hours ago
Chennai Internet 2 days ago
Chennai Wi-fi 2 days ago
Chennai Wi-fi 2 days ago
Chennai Internet 3 days ago
Chennai Phone 4 days ago

Nearby cities with recent reports

Chennai

6 recent signals

14 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sūrappattu, Tamil Nadu

Latest outage, problems and issue reports in Sūrappattu and nearby locations:

  • write2bhoopathy
    Bhoopathy Dharmaling (@write2bhoopathy) reported from Chennai, Tamil Nadu

    @JioCare 1/2 or more. But still customer from jio telling that will back in 24hrs. Are we fool's? Pls provide proper update about back to normal.

  • SubinSelvamuthu
    Subin (@SubinSelvamuthu) reported from Saidapet, Tamil Nadu

    @JioCare Hi Sir, We have paid this month data. But past 1 week jio wifi fiber not working in our home. We have raised multiple complaints still it was not yet cleared. Would you please check and revert or please refund our paid money, after all cleared we will recharge later

  • syedjawdhath
    ASYEDJAWDHATH (@syedjawdhath) reported from Chennai, Tamil Nadu

    @reliancegroup @reliancejio @JioCare all fraudulent and fake information by jio and more cheating taken one fiber connection and in trail period I faced problems

  • gmohanakrishnan
    Mohanakrishnan G (@gmohanakrishnan) reported from Sembiyam, Tamil Nadu

    Hey @JioCare - Service Request Number SR00001B80GG for your JioFiber - Internet not working for 10 days now. Horrible! How can I get the amount waived off for 10 days because I’ve not used your connection. We are working from home! @UfterYou

  • dasgupta_souvik
    Souvik (@dasgupta_souvik) reported from Chennai, Tamil Nadu

    @JioCare @JioFiberVoice 24 hrs no internet.Horrible service.Service request raised but no resolution.Your service request number is SR00001ID38W.

  • cyrusjoelcj
    Cyrus joel (@cyrusjoelcj) reported from Chennai, Tamil Nadu

    @JioCare Yes as you mentioned he identified the issue the issue happened on router box the technician said the box has to replace, to replace the box why people taking too much of time,(the Router box that you given just around 5months old but now it's not working) hope you will replace

  • Hariprasad_2511
    Hariprasad R (@Hariprasad_2511) reported from Chennai, Tamil Nadu

    @JioCare I do no why how many days I have to wait to fix this connection issue then why you are charging for the whole month. Planning to file a case in consumer court against you...

  • H_Tripathi1906
    Harshit Tripathi (@H_Tripathi1906) reported from Chennai, Tamil Nadu

    @RelianceDigital @reliancejio @JioCare You are trying to fool the customer by not solving their problems.I purchased jio phone of worth 2124rs with 2 years unlimited plan but after 1 month the plan is over no plan is showing and customer care they are just simply cutting the call

  • Santhos43739437
    Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil Nadu

    @JioCare @reliancejio 4th day on a row , internet has been disconnected and nobody has turned up to fix. 6 connections in the same loc have been disrupted and no one bothers. Unable to reach appleate desk and ur customer care keeps taking service request every day.SR00001AA98Q

  • parasnew7
    paras jain (@parasnew7) reported from Sembiyam, Tamil Nadu

    @JioCare @Sajutweets My jio network not working past 5days please send some one immediately 9884137997

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare again same story. Engineer came and said issue with the board in the street and this need to be addressed by OM team. Shame on your service. Why the OM is not taking action on this. On top of it, in the new pole there is no power supply

  • mohitlodha91
    MOHIT M LODHA JAIN (@mohitlodha91) reported from Sembiyam, Tamil Nadu

    With reference to Service Request Number SR00001BYKEA, visit of Jio service engineer for your JioFiber connection having You will now receive an SMS with new appointment date and time. Plz cancel connection n refund amount @JioCare

  • Santhos43739437
    Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil Nadu

    Nw having cald the cstmr srvice thy have re-opnd the same tkt. But shocking is the msgs & the respnse i got. thy claimed I have rescheduled the visits ... Never did any1 call me in the 1st place. Is there some1 who actually tracks these absurd activities @JioCare @exploreIMC

  • uakashkumar1
    AKH (@uakashkumar1) reported from Saidapet, Tamil Nadu

    @JioCare till now no message from anuj see this is what I'm trying to say. The jio support is so terrible #Tamilnadu

  • akashkumar1520
    Akash Gupta (@akashkumar1520) reported from Chennai, Tamil Nadu

    @reliancejio @JioCare Internet speed is too slow. Tried calling customer care but call is dropping everytime.

  • knvnair
    knv nair (@knvnair) reported from Chennai, Tamil Nadu

    @reliancejio i have a jio wifi router which is prepaid. I wanted to ascertain whether it is active so that i could recharge it. I called all available helpline numbers. After sharing jio number and linked telephone number and explaining my issue, theAdvisors were least helpful.

  • mahemasd
    Mahesh (@mahemasd) reported from Chennai, Tamil Nadu

    @KomalYellapalli @JioCare This is not the service we are expecting from jio fibernet, if this is the case with my brother than i'm going get my connection also disconnected and will inform the same to my family members and friends and will inform them to move to better service providers @JioCare

  • Syedsirajudeen
    Sha Nu (@Syedsirajudeen) reported from Chennai, Tamil Nadu

    @JioFiberChennai very poor service, technician behaviour is worst #Jio #Reliance #RelianceJio

  • cyrusjoelcj
    Cyrus joel (@cyrusjoelcj) reported from Chennai, Tamil Nadu

    @JioCare Still the issue not resolved my neighbours are using internet service from jio except me! Kindly make fast this is the fourth the that I have not access the internet! Such a pathetic service yar!

  • Sinjaa08
    Sindhuja Janakiraman (@Sinjaa08) reported from Saidapet, Tamil Nadu

    @JioCare You're the worst customer care I've come across. There's been no response even after our repeated calls and messages on our malfunctioning #JioFibre

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • BrajMrinal
    Mrinal 🇮🇳 (@BrajMrinal) reported

    @JioCare Please refer to service request no SR0000334IV9. New Sim delivery was supposed to happen by 12th April...it didn't happen yet. I am just fed up now. Can we please cancel this and make a refund.

  • subham11
    satyam kumar (@subham11) reported

    @JioCare Due to your person asking me money for delivery and it being more than 5 days and the SIM not being delivered, I have procured an alternate telecom service. Thanks for all the help.

  • varun1784556
    varun (@varun1784556) reported

    @JioCare my issue is since installed i didn't get network like it shows green light but network not working, my technician team said that this is the backend network team side issue because they didn't activate my airfiber. Kindly look into this my issue and resolve it my issue

  • DuttUpadhyay
    Nikhil Dutt Upadhyay (@DuttUpadhyay) reported

    @JioCare Connection. And said you have to cancel it and No choice is there left. I asked him to cancel, but he said he can only reschedule but not cancel. I called sales guy but he has not responded to any call till date.

  • aqeel35597
    Fahad Aqeel (@aqeel35597) reported

    @JioCare These are the same promises happening from last 2 month still not team no solution no action

  • ranjanprakash_
    Raja Kumar (@ranjanprakash_) reported

    @reliancejio @JioCare Facing very poor network in Village Tintoliya, Ward No. 11, Supaul, Bihar (852125). Calls are dropping and internet is extremely slow — daily users and students are affected. Please take this seriously and improve coverage or install a tower urgently. #Jio

  • Pradippahari5
    Pradip pahari (@Pradippahari5) reported

    @JioCare Kindly help me ...how I surrender the jio air fibre

  • shivsingh195037
    shiv singh π² (@shivsingh195037) reported

    @JioCare @JioCare @reliancejio I want a full refund for my recharge. I'm unable to use the plan, so I need a full refund. And your company is so bad.

  • ravigup7025
    ravi gupta (@ravigup7025) reported

    @JioCare No improvement even after multiple complaints. Extremely poor network—feels like 2G, not 5G. Why are customers being charged for services that aren’t delivered? Very disappointing experience. @JioCare @JioHotstar Please resolve this issue urgently. #Jio #PoorNetwork #5G

  • MeMy81106594
    m (@MeMy81106594) reported

    We can't even call someone just a minute after the recharge got over but here the tower operator shuts down the tower on a continual basis. It keeps happening and @JioCare @reliancejio ,they are doing nothing. I have complained a lot but they just ask for address and did nothing