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Reliance Jio outages and service status in Sūrappattu, Tamil Nadu

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Sūrappattu, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • The most recent signal from this area was received Jul 23, 11:47 AM GMT+5:30.
  • 75% Internet (75%)
  • 15% Phone (15%)
  • 5% Total Blackout (5%)
  • 5% Wi-fi (5%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrappattu, Tamil Nadu

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrappattu, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 28: Problems at Reliance Jio

Reliance Jio is having issues since 10:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrappattu, Tamil Nadu

The most recent Reliance Jio outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Internet 6 days ago
Chennai Internet 6 days ago
Chennai Internet 7 days ago
Chennai Internet 10 days ago
Chennai Internet 13 days ago
Chennai Internet 14 days ago

Nearby cities with recent reports

Chennai

2 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Sūrappattu, Tamil Nadu

Latest outage, problems and issue reports in Sūrappattu and nearby locations:

  • Baloo_Ji
    பாலாஜி திருவேங்கடம் (@Baloo_Ji) reported from Chennai, Tamil Nadu

    @JioCare @reliancejio @JioFiberChennai Still my problem is not rectified.. Its almost one week over.. How long should i wait?? No one is bother to rectify this issue.. In my apartment, there are 4,5 connections are having the same issue..

  • DisneyThomasJ
    Disney Thomas (@DisneyThomasJ) reported from Chennai, Tamil Nadu

    @reliancejio Connection for me only in my apartment down for last 6 days and 4th time in a year. Ticket raised too on 10th dec SR00001FVNKR. No response yet. Called for disconnecting the connection says no refund as per jio policy because it's customer fault that he paid. Chor

  • akbarams1
    akbar (@akbarams1) reported from Chennai, Tamil Nadu

    @JioCare worst service from Jio fibernet , tried multiple times with customer care from yesterday morning but no one supported me to solve internet issue ,service request no. is SR000016EDBJ.pls help to sort out or disconnect the service atleast will go for Airtel or Act

  • SubinSelvamuthu
    Subin (@SubinSelvamuthu) reported from Saidapet, Tamil Nadu

    @JioCare Hi Sir, We have paid this month data. But past 1 week jio wifi fiber not working in our home. We have raised multiple complaints still it was not yet cleared. Would you please check and revert or please refund our paid money, after all cleared we will recharge later

  • Aravind88001838
    Aravind (@Aravind88001838) reported from Sembiyam, Tamil Nadu

    @JioCare Hi team I have raised a query from morning no response as fibre Is down it is work from home .

  • venkichats
    Venkatesh Srinivasan (@venkichats) reported from Nāravārikuppam, Tamil Nadu

    @JioCare This num belongs 9345642098 to Siva TL, chennai madavaram branch 600060 or 600051. spoke to me told that he is direct jio employee and designated as TL. He only pushed me for new connection and team members who visited my place both pushed me to cancel the existing one.

  • akabhisheklive
    True Detective (@akabhisheklive) reported from Sembiyam, Tamil Nadu

    Hello @JioCare @reliancejio I've a jio fiber connection and yesterday due to some issue i'm unable to connect my internet. I've raised a complaint yesterday and the request no is "SR00001CUS3Y" but nobody came to fix the issue. Is this the service you are providing. Disgusting.

  • Hariprasad_2511
    Hariprasad R (@Hariprasad_2511) reported from Chennai, Tamil Nadu

    @JioCare it's been three days since my jio fibre has lost its connection. Every service engineer is coming and not taking any actions. It's very frustrating to me. Some times thought of to change the network. It's been happening frequently. Kindly take the necessary action.

  • ppandey552
    Pradeep (@ppandey552) reported from Saidapet, Tamil Nadu

    @JioCare I'm unable to use internet and very poor speed. My jio app is not rectify the problem.

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare if there is a issue with the jio pole, your service engineer said that I need to raise relocation request so that they change my network connection to another pole within the street. Pls confirm whether do I need to raise a relocation request

  • DiltonPaul17
    Paul Dilton (@DiltonPaul17) reported from Sembiyam, Tamil Nadu

    @JioCare I just received below sms and this is not True though. With reference to Service Request Number SR0000182ZVJ, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number ** is on hold as our Jio service engineer did not get access to your premises.

  • sriganeshr
    Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu

    @JioCare Raised a complaint yesterday for internet being down. Technicians were supposed to come between 11 and 12 noon. But no one called. No one has come.

  • AarudhraaSundar
    Aarudhraa Sundar (@AarudhraaSundar) reported from Saidapet, Tamil Nadu

    @JioCare @reliancejio @MukeshAmbaniOf shameless culprits is Jio care team, without reading mail/knowing customer name, just replying ie compensation is nt possible, who asked? Urs sales person/team mistake,let them pay from ther pockets. Mr.peddada venkatesh has replied

  • praveenjo101
    Praveen kumar (@praveenjo101) reported from Sembiyam, Tamil Nadu

    @JioCare Very worst marketing strategy and customer care service #JioFiber #TRAI

  • Santhos43739437
    Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil Nadu

    @JioCare @reliancejio 4th day on a row , internet has been disconnected and nobody has turned up to fix. 6 connections in the same loc have been disrupted and no one bothers. Unable to reach appleate desk and ur customer care keeps taking service request every day.SR00001AA98Q

  • sushilkumar1303
    𝕾𝖚𝖘𝖍𝖎𝖑 𝕶𝖚𝖒𝖆𝖗 (@sushilkumar1303) reported from Chennai, Tamil Nadu

    What is happening?! please slove the issue asap... holiday man come on... @JioCare @reliancejio #Jioserverdown

  • akbarams1
    akbar (@akbarams1) reported from Chennai, Tamil Nadu

    @JioFiberChennai @reliancejio @JioCare poor service from Jio fibernet , tried multiple times with customer care from morning internet not working but no one supported me to solve internet issue ,service request number is SR000016EDBJ.pls help my work got stuck up, urgent help

  • mercedesgmk
    muthu (@mercedesgmk) reported from Saidapet, Tamil Nadu

    @JioCare Change the Twitter handle name.. Remove the CARE from it.. I could suggest something better if you wish.. Damn..

  • hybe23
    Balapavi (@hybe23) reported from Nāravārikuppam, Tamil Nadu

    @JioCare I would like to disconnect my jio fiber connection as I'm shifting my home.. but I couldn't contact the jio staff. When I googled, it says to call 1800 893 3399 but when I called them, he said to call 1800 896 9999 since they don't cancel the orders+

  • mailtohabib
    AbuMaryam (@mailtohabib) reported from Chennai, Tamil Nadu

    @JioFiber @JioCare I was using JioFiber connection. When I raised a request for shifting connection I was told that it was not available in the location. But JioFiber is available in the location. Would you not try to retain a customer?

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • viveky77
    Vivek Yadav (@viveky77) reported

    @JioCare Day 5 of Wi-Fi not working @reliancejio @RIL_Updates

  • masuum1984
    Parag Raykundaliya (@masuum1984) reported

    @reliancejio @JioCare the complaint for jio Fibre has been lodged for last 2 days but the engineer has not visited nor any way to get live update. Are we paying for such pathetic services? There is no accountability by jio?

  • pandeysk1008
    S K Pandey (@pandeysk1008) reported

    @JioCare Is it standard time 10 days is not enough to resolve issue You shut TV and net in home from 10 days You did not refund a single day for stopping of service at your end due to fault Tata sky provide hold option also The fibre lines is full Why you did not install new cable

  • AnkithX1
    Ankith🧞‍♂️ (@AnkithX1) reported

    @JioCare Bhavana, It seems you haven’t understood my complaint at all. My issue has nothing to do with my eSIM, my iPhone, or my personal connection. Please check DM @JioCare

  • mukeshkumar1926
    Er.Mukesh Kumar (@mukeshkumar1926) reported

    @JioCare Your customer support representative said, "Hum to aise hi karenge. Agar aapko nahi chahiye, to order cancel kar dijiye." Such behavior is highly unprofessional and reflects poorly on your customer service standards.

  • Nick_N_Shah
    nick (@Nick_N_Shah) reported

    @JioCare Shradha, all these 2+ months so many SR's no outcome same reply while asking for the update, NO REFUND SAME CIRCLE OF FOOLING. ENOUGH TRANSFER THE REFUND TODAY OR WHO HAS CONFIDENCE OF RESOLUTION LOAN ME REFUND AMT BY GPAY, ELSE SAY IT TODAY THAY REFUND WILL NOT COME

  • dearpintya
    पिंट्या (@dearpintya) reported

    @JioCare @reliancejio @JioCare then why should I continue with your service? Please provide a fair resolution instead of a generic response. (2/2)

  • Srathix2205
    RathinaVel (@Srathix2205) reported

    @JioCare What is even more disgraceful is that my service tickets are repeatedly being cancelled/closed without my consent or knowledge, falsely signaling that the issue has been resolved.

  • harikrishna_si
    Hari (@harikrishna_si) reported

    @JioCare So I can cancel the MNP later I'll get the refund for the recharge which is 349?

  • shahnaimesh
    Naimesh shah (@shahnaimesh) reported

    @JioCare my jio air fiber is out of service for last 24 hours, and top of that your technical team closes service request without any visit to onsite and without any resolution. However issue persists. Unethical way of doing business.