Reliance Jio outages and service status in Sūrappattu, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Sūrappattu, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 12, 10:54 AM GMT+5:30.
- Internet (52%)
- Wi-fi (33%)
- Phone (14%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrappattu, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrappattu, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 12: Problems at Reliance Jio
Reliance Jio is having issues since 07:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrappattu, Tamil Nadu
The most recent Reliance Jio outage reports came from the following cities: Chennai, and Tiruvānmiyūr.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 14 hours ago |
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Chennai
|
Wi-fi | 14 hours ago |
|
Chennai
|
Wi-fi | 1 day ago |
|
Chennai
|
Internet | 1 day ago |
|
Chennai
|
Phone | 3 days ago |
|
Chennai
|
Wi-fi | 7 days ago |
Nearby cities with recent reports
6 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Sūrappattu, Tamil Nadu
Latest outage, problems and issue reports in Sūrappattu and nearby locations:
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upendra vaishnav (@ku3mar) reported from Chennai, Tamil Nadu@reliancejio i recently shifted to new house in same city and requested for relocation but customer care, technician all are saying there service unavailability.but my landlord has jio fibre,his other tenant has jio fibre. But if i request for new connection Dey r ready to give.
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Praveen kumar (@praveenjo101) reported from Sembiyam, Tamil Nadu@JioCare Very worst marketing strategy and customer care service #JioFiber #TRAI
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Abhijeet Singh Rajput (@abhirajput1999a) reported from Chennai, Tamil Nadu7982605670 @reliancejio Team Your very bad condition of the network!! Dear Tim Request you to fix the network problem as soon as possible
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paras jain (@parasnew7) reported from Sembiyam, Tamil Nadu@JioCare @Sajutweets My jio network not working past 5days please send some one immediately 9884137997
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Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil Nadu@reliancejio @JioCare Pls look into the blw msg I have received half a dozen of msgs like this Service Request Number SR00001D0SI2, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number +914479625106 has been rescheduled as per your request.
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naganathan (@sitharkaatan) reported from Chennai, Tamil Nadu@JioCare When the Service Engineer opened the junction box hanging in the corporation lamp post( unusual for Jio. ) one connection was without a plug that was mine.. He did not have spare plug so it took another 12 hours. Photos taken will be attached . ___contd
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SENTHIL KUMAR D (@SENTHILKUMAARD) reported from Chennai, Tamil Nadu@JioCare Any update regarding this issue sir
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vignesh karthik (@vicky_rulezz) reported from Saidapet, Tamil Nadu@JioCare This is 3rd time I'm facing the same issue in this month. Poor maintenance work. What kind of maintenance you doing for a month ? continuous disconnection ruin my daily office work. #poorservice
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akbar (@akbarams1) reported from Chennai, Tamil Nadu@JioCare worst service from Jio fibernet , tried multiple times with customer care from yesterday morning but no one supported me to solve internet issue ,service request no. is SR000016EDBJ.pls help to sort out or disconnect the service atleast will go for Airtel or Act
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Dhanukrritt 🥂 (@dhanu_krritt) reported from Chennai, Tamil Nadu@JioCare WTF Karan why should I allow you guys some more time? Already three days since I’m facing this issue. You need more time? Ridiculous Customer support that too in the times of WFH @reliancegroup
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Venkatesh Srinivasan (@venkichats) reported from Nāravārikuppam, Tamil Nadu@JioCare This num belongs 9345642098 to Siva TL, chennai madavaram branch 600060 or 600051. spoke to me told that he is direct jio employee and designated as TL. He only pushed me for new connection and team members who visited my place both pushed me to cancel the existing one.
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Lalith Kumar (@LalithK13015347) reported from Nāravārikuppam, Tamil Nadu@JioCare plz if u can’t solve for the issue which I complained jus inform us Atlst I will port my number , after complaining many times u ppl don’t evn bother to take action against it this is most worst service frm ur team
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Aravind (@Aravind88001838) reported from Sembiyam, Tamil Nadu@JioCare From eve trying to connect to your customer care jiofibre is down from eve. Not even a response.
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Aravind (@Aravind88001838) reported from Sembiyam, Tamil Nadu@JioCare Hi team I have raised a query from morning no response as fibre Is down it is work from home .
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பாலாஜி திருவேங்கடம் (@Baloo_Ji) reported from Chennai, Tamil Nadu@reliancejio @reliancejio @JioFiberChennai The issue has not yet been sorted out.. I have to pay monthly rental amount.. next bill cycle started.. kindly cancel my connection and refund my deposit
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Bhoopathy Dharmaling (@write2bhoopathy) reported from Chennai, Tamil Nadu@JioCare 1/2 or more. But still customer from jio telling that will back in 24hrs. Are we fool's? Pls provide proper update about back to normal.
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Mohanakrishnan G (@gmohanakrishnan) reported from Sembiyam, Tamil NaduHey @JioCare - Service Request Number SR00001B80GG for your JioFiber - Internet not working for 10 days now. Horrible! How can I get the amount waived off for 10 days because I’ve not used your connection. We are working from home! @UfterYou
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Kiran Mehta (@kiranmehta_2022) reported from Chennai, Tamil Nadu@VittalGopal @Airtel_Presence @JioCare sir /madam my staff using prepaid mobile service of airtel in oct 2022 my staff click some sms and he number converted in post paid my staff called 121 and request to resume old sceme but airtel refused my staff are getting salary of only
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akbar (@akbarams1) reported from Chennai, Tamil Nadu@JioFiberChennai @reliancejio @JioCare poor service from Jio fibernet , tried multiple times with customer care from morning internet not working but no one supported me to solve internet issue ,service request number is SR000016EDBJ.pls help my work got stuck up, urgent help
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Manisha jain (@manisha03isha) reported from Saidapet, Tamil Nadu@JioCare , @reliancejio It’s request to train your staff before Deploying at stores and Pls choose some professional staff .The staff at Jio mint street ,sowcarpet ,Chennai doesn’t have work knowledge and they talks so rudely with the customer .Worst experience ,poor service
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Arkandu khan (@KhanArkandu) reported@JioCare I am using Jio AirFiber (Model: JIDU6101) and unable to access the router admin panel (192.168.31.1). The login option is not enabling even with correct details. I need admin access for network configuration and connectivity setup. Please assist #JioFiber #JioAirFiber
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Arif Ansari (@ArifAnsari27250) reported@JioCare Not just one app, every app is facing problems since evening.😔My 5G is recharged but forget about 5G, there is no 4G, it is working fine.I can't even send a normal message on WhatsApp. So many problems!😔
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Subham Mahanty (@infranomad0032) reported@JioCare It has been 7 days since the first complaint. A week is a bit much for a resolution, don’t you think? @JioCare
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Vishal Parmar (@kumar189605) reported@JioCare @JioCare, This issue has persisted for approximately 15 to 20 days. Could you please provide an estimated timeframe for its resolution? Despite the ongoing service concerns, full payment for services rendered is consistently processed each month.
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Rahulpatel (@RahulNavdiya) reported@reliancejio Customer care executive call karke recharge karne ke liye din 10call karte hai end agar recharge nhi karna hai to boldo to sim deactive kardete hai... @reliancejio wale ka revenue day by day kam hota ja raha hai kyaa 🤪🤪
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AJAY KUMAR RAWANI🇮🇳 (@rawaniajay_) reported@JioCare Dear Admin! I'm feeling very emotional today that I have to port my number to another network on 1st July 2026 after 10 year relationship with your company.I'm facing network fluctuation since last 1 year and I have raised more than 3 complaints.I have DM my Jio number.
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Thanos (@lavakumar47) reported@JioCare @reliancejio Unstable network from last week, and it's latency is unstable of AirFiber 5G (old ODU). Unable to gaming, video calls etc... when u will fix ? Kondrikarla village, Telangana 505325 #JioAirFiber #JioTrue5G #Jio
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Jyotish Kumar Ray (@jyotish_13) reported5G not working @JioCare @_MukeshAmbani
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Aman Mishra (@khiladi___aman) reported@JioCare Issue is still same either fix it till tomorrow otherwise proceed with the cancellation of services.
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murali kumar (@muralikumar99) reportedHey @JioCare, my JioFiber was installed & active on April 10, 2026. I picked the 3333 plan, but I'm still not seeing the Google Gemini Pro banner in MyJio to claim as promised. 😟 Can you help?