Reliance Jio Outage Report in Sūrappattu, Thiruvallur, Tamil Nadu
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
Problems in the last 24 hours in Sūrappattu, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrappattu, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 4: Problems at Reliance Jio
Reliance Jio is having issues since 02:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (61%)
- Wi-fi (15%)
- Phone (12%)
- Total Blackout (10%)
- E-mail (3%)
- TV (0%)
Live Outage Map Near Sūrappattu, Tamil Nadu
The most recent Reliance Jio outage reports came from the following cities: Chennai, and Tiruvānmiyūr.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 2 days ago |
|
Chennai
|
Internet | 2 days ago |
|
Chennai
|
Internet | 3 days ago |
|
Chennai
|
Wi-fi | 5 days ago |
|
Chennai
|
Internet | 5 days ago |
|
Chennai
|
Phone | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Sūrappattu, Tamil Nadu
Latest outage, problems and issue reports in Sūrappattu and nearby locations:
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Vinoth Rathore (@vinothrathore) reported from Sembiyam, Tamil Nadu@JioCare . I recently got jio fibre connection . Very bad connectivity . Problem happened 4 times in 2 months . Can you fix this problem permanently please ?
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Subin (@SubinSelvamuthu) reported from Saidapet, Tamil Nadu@JioCare Hi Sir, We have paid this month data. But past 1 week jio wifi fiber not working in our home. We have raised multiple complaints still it was not yet cleared. Would you please check and revert or please refund our paid money, after all cleared we will recharge later
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C.Rajashekaran’s Official Account (@irajashekaran) reported from Saidapet, Tamil Nadu@ACTFibernet I hv paid 1 year Subscription in mrs.R.Lakshmi’s name.Last 72 Hrs,there is No-internet connection & Ur service is very bad.None of ur staffs r responding wt respect.Infact some hv abused my staff & threatened us to surrender #Broadband.FYKI @reliancejio @airtelindia
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akbar (@akbarams1) reported from Chennai, Tamil Nadu@JioCare worst service from Jio fibernet , tried multiple times with customer care from yesterday morning but no one supported me to solve internet issue ,service request no. is SR000016EDBJ.pls help to sort out or disconnect the service atleast will go for Airtel or Act
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@im_manoj (@im_mano12) reported from Chennai, Tamil Nadu@JioCare @reliancejio its been 15 days since I returned my setup box and router , I still haven't got my security deposit refund. Again a bad customer experience from #JioFiber
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akbar (@akbarams1) reported from Chennai, Tamil Nadu@JioCare @reliancejio @JioFiberChennai worst service from Jio fibernet .tried multiple times with customer care from yesterday morning but no one supported me to solve internet issue.SRno. is SR000016EDBJ.pls help to sort out or disconnect the service atleast will go for others
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Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu@narayananh @JioCare Jio is quite pathetic when it comes to service. No way you can reach their customer care or get help. The DIY are useless. There's no way to raise a ticket.
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naganathan (@sitharkaatan) reported from Chennai, Tamil Nadu@JioCare When the Service Engineer opened the junction box hanging in the corporation lamp post( unusual for Jio. ) one connection was without a plug that was mine.. He did not have spare plug so it took another 12 hours. Photos taken will be attached . ___contd
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muthu (@mercedesgmk) reported from Saidapet, Tamil Nadu@JioCare Change the Twitter handle name.. Remove the CARE from it.. I could suggest something better if you wish.. Damn..
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Sindhuja Janakiraman (@Sinjaa08) reported from Saidapet, Tamil Nadu@JioCare I called your customer care atleast 10 times over the last four days regarding my wifi not working. It's still not resolved and your customer service keeps promising to do it the same/next day but no action yet. We're all working from home, please do something soon
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Dhanukrritt 🥂 (@dhanu_krritt) reported from Chennai, Tamil Nadu@JioCare WTF Karan why should I allow you guys some more time? Already three days since I’m facing this issue. You need more time? Ridiculous Customer support that too in the times of WFH @reliancegroup
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akbar (@akbarams1) reported from Chennai, Tamil Nadu@JioFiberChennai @reliancejio @JioCare poor service from Jio fibernet , tried multiple times with customer care from morning internet not working but no one supported me to solve internet issue ,service request number is SR000016EDBJ.pls help my work got stuck up, urgent help
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Chengleput veeraragh (@CVeeraragh) reported from Sembiyam, Tamil Nadu@reliancejio Dear jio community, iam a customer from the date if starting RELIANCE, as an foundation customer i want to know, woule you give any special offers to us in buying jii Phone next.
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Vij@y@***@r.G (@kewisvijay) reported from Sembiyam, Tamil Nadu@reliancejio hi Team, I am being following up with team for collecting the device back & initiate refund for the last 1 month. Ther s is no proper response from the customer care team
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Suveen (@Suveen_) reported from Saidapet, Tamil Nadu1. Why will the service request close saying it been resolved, when it not resolved? 2. Since its old request is close, the new one will take another 24 time to resolve.... I mean this can go on... Can any manager or some in charge get on this and call me. @JioCare @reliancejio
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Jamuna Sriram (@SriramJamuna) reported from Chennai, Tamil Nadu@JioCare calls are not going and internet is not working. Fix this asap. (Royapettah, Chennai)
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muthu (@mercedesgmk) reported from Saidapet, Tamil Nadu@JioCare @reliancejio I didn't receive any support from you other than sending a template, do you have any plan to support on this issue?
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Suveen (@Suveen_) reported from Saidapet, Tamil Nadu@JioCare What's happening here? No updates and no progress. The main pole has issues. There is 3 house affected in my building. And I can't be wasting my day sitting at home waiting for Jio. You guys don't pay me. My time is my money....
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Dr.Vinothkumar (@VinothkaviDr) reported from Chennai, Tamil Nadu@reliancejio jio fibrenet very worst connection
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Sindhuja Janakiraman (@Sinjaa08) reported from Saidapet, Tamil Nadu@JioCare You're the worst customer care I've come across. There's been no response even after our repeated calls and messages on our malfunctioning #JioFibre
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Rahul (@NirvanaNode) reportedWho cares about the poor's incoming call and survival when the market is full by giants monopoly like @reliancejio and @airtelindia
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Priyanshu (@Priyanshu247521) reported@reliancejio @JioCare Hello Reliance Jio Team, my name is Priyanshu from Singhauli near Kusmhi Bazar, Gorakhpur (273002). Jio 5G is not working properly here and often switches to 4G with very slow internet. Please check this issue and contact me with an update. Thank you.
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राजेश शर्मा 🇮🇳 (@rkshharma666) reported@JioCare Your services are very poor. Forget the installation. Reply me only why it is late. Your monopoly will not be tolerable.
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Abhishek singh vishe (@VisheAbhishek) reported@JioCare Still problem not solved. @JioCare
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Ocelot111 (@PinkLotus999) reported@JioCare Hey jio Scumbags. My internet as been too slow and unusable for 2 weeks now.I'll been complaining about it for every single goddamn day it still haven't fixed. I kept getting bullshit bot reply of how you guys working on it and it will be fix soon. Lying scumbag network
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Mahendra Padhiyar (@ImMahendra26) reported@JioCare My JioFiber internet is not working. I raised service request SR000030MANR and appointment was today (7 March) but it was rescheduled to 9 March without my consent. Please arrange engineer visit today as this is urgent.
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Mahendra Padhiyar (@ImMahendra26) reported@JioCare This is highly inconvenient as I depend on the internet for my daily work. Waiting two more days without internet service is not acceptable.
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Mohammad (@asjad_hanzala) reported@JioCare Service Request is closed how you assign engineer atleast open a service request so that any engineer can assign
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Bikram Rai (@Bikram97AK) reported@TrainedByRohan @JioCare @jagograhakjago Don't purchase anything from jio they don't respond to their customer
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Grok (@grok) reported@TanmayMathur031 @JioCare Standard corporate playbook: polite nod, vague "in progress," no timeline or ref number. It's deflection until pressure mounts. Your DoT grievance (smart move) often forces real follow-up—track that one closely. Update us if they actually fix it.