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Reliance Jio

Reliance Jio Outage Report in Sūrappattu, Thiruvallur, Tamil Nadu

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Sūrappattu, Tamil Nadu

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrappattu, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Reliance Jio

Reliance Jio is having issues since 01:30 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map Near Sūrappattu, Tamil Nadu

The most recent Reliance Jio outage reports came from the following cities: Chennai, and Tiruvānmiyūr.

CityProblem TypeReport Time
Chennai Wi-fi 21 hours ago
Chennai Phone 1 day ago
Chennai Internet 4 days ago
Chennai Internet 4 days ago
Chennai Internet 5 days ago
Chennai Wi-fi 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sūrappattu, Tamil Nadu

Latest outage, problems and issue reports in Sūrappattu and nearby locations:

  • ashoksamdaria
    ashoksamdaria (@ashoksamdaria) reported from Sembiyam, Tamil Nadu

    @reliancejio jio not retailer friendly we sales ur product but we need to rc 149 pm same another oprtr giving 1 gb per day and free call any network ur jio give 1st tgt and give 1 gb and jio to jio free t day I am closed my retail jiooutlet . I do rc from another rc portal

  • subbiahtweetz
    Subbiah S (@subbiahtweetz) reported from Chennai, Tamil Nadu

    @Airtel_Presence Whats the procedure to stop all of your service immediately... Recharging for Airtel is stupid waste of money and time.. Not getting messages/OTPs at most times.. Thinking of a better partner @reliancejio

  • chetanjain241
    Chetan Jain (@chetanjain241) reported from Madhavaram, Tamil Nadu

    @JioCare Third class network. I have complained many times. But still internet speed is low and i cannot call anyone in first call. How is @airtelindia

  • rsarathkumar37
    sarath (@rsarathkumar37) reported from Sembiyam, Tamil Nadu

    @JioCare really worst and fraud customer service, we have to fight for everything wth customer team,for router pickup it took 20 days now money back it almost 16 days gone but no response if I called they telling we don't know about this nice customer care service -9884201483

  • smartsiva2
    smartsiva (@smartsiva2) reported from Chettippattu, Tamil Nadu

    Dear, Jio service. I request to you for increasing 4g network strength in my nearest tower. When i was trying to going to office network coverage is not available then. @JioCare @reliancejio

  • kayal_parthajit
    Parthajit Kayal (@kayal_parthajit) reported from Chennai, Tamil Nadu

    @JioCare Few days back I posted a twit regarding my network issue. It's not solved. I am also facing too much of call drop. Kindly solve it quickly unless you want me to port to Airtel.

  • teetotalar
    Swaminathan J (@teetotalar) reported from Chennai, Tamil Nadu

    @JioCare hey, I did a RC for one of my jio and still it's not showing up ur signal. Restarted phone, still not luck.

  • kayal_parthajit
    Parthajit Kayal (@kayal_parthajit) reported from Chennai, Tamil Nadu

    @JioCare The mobile network is very poor for this location (Madras School of Economics, Chennai). It's always been like that. Need help

  • iam_nithysrt
    Nithyanandan (@iam_nithysrt) reported from Chennai, Tamil Nadu

    @JioCare I'm living next to velacherry railway station but I feel like being in the mid of dense forest ... Not even a single point of signal I can get here.... Fix this ....

  • ashoksamdaria
    ashoksamdaria (@ashoksamdaria) reported from Sembiyam, Tamil Nadu

    @reliancejio 2nd issue jiopos only run on jio connectivity .So if my sales 3000 pm I earn 90 rs monthly and I do 149 rc for that connectivity .Why when airtel given 1 gb and free calls to retailer no need to sales jio from jiopos it's waist of mny another portal used

  • sathiesh91
    Satheesh (@sathiesh91) reported from Chennai, Tamil Nadu

    @JioCare @reliancejio there is no single point of tower in Ramanujam IT park Tharamani Chennai..Always no signal...mainly on Carr building.. everyone facing this issue.. please do necessary action ASAP.. otherwise all are already decided to move another network.

  • kartmsd
    karthikeyen (@kartmsd) reported from Chennai, Tamil Nadu

    @JioCare broadband net not working from morning... I have been trying to call customer care from morning.. Call is on waiting for 35 minutes but couldn't connect to a executive.... App keeps loading not able to complaint in app too... Local executives not responding to calls..

  • samarjayee
    Samarjayee (@samarjayee) reported from Chennai, Tamil Nadu

    Home in #Tambaram Office in #Kilpauk Recently shifted from @reliancejio 4G to @Idea 4G. Verdict: Far better stable network and internet connection. Net speed is also relatively high. #Jio days are officially over for me. Don't really want cheap Alt Balaji shows for free.

  • 5u88u
    Subramanian S (@5u88u) reported from Chennai, Tamil Nadu

    @JioCare Network speed is poor. Kindly do the needful.

  • kayal_parthajit
    Parthajit Kayal (@kayal_parthajit) reported from Chennai, Tamil Nadu

    @JioCare It's all the numbers and probably due to poor connection in my area.

  • imsmrutiranjan
    Smruti Ranjan (@imsmrutiranjan) reported from Saint Thomas Mount, Tamil Nadu

    @JioCare I had requested multiple times that in my area network coverage is zero... Whereas I m residing in a prime location in metro city of Chennai.Its almost 60 days of my request..But no solution could be found out.Please do something otherwise I will bound to switch to other network.

  • santoshroony
    sandy (@santoshroony) reported from Chennai, Tamil Nadu

    @reliancejio my no. 7021936546 and not able to use net cause speed poor but another jio sim in this area come with high speed pls check location Chennai,

  • Raminations
    Sriram (@Raminations) reported from Chennai, Tamil Nadu

    @abhishekcjain @ManishShah6 @reliancejio @relianceindltd Issue a Stop Payment

  • ashoksamdaria
    ashoksamdaria (@ashoksamdaria) reported from Sembiyam, Tamil Nadu

    @reliancejio keep work on retailer happy they are roots if u not give benefit to retailer it's not good ki like 3000 pm sales and do 5 activection then u get demo plan ..Only 1 gb and jio to jio free ..If I call another network then no demo plan look airtel voda retailer benifit

  • rajashreeanand
    Rajashree R (@rajashreeanand) reported from Chennai, Tamil Nadu

    Sad to hear about scrapping of #insviraat. Can't believe a large nation like ours cannot afford this. Request corporates to jump in @RNTata2000 @anandmahindra @reliancejio @narendramodi ..can @ShivAroor @manupubby support this campaign. #letkeepinsviraat #indiapride

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Nitipandey0007
    नीती पाण्डे 🚩🇮🇳 (@Nitipandey0007) reported

    @JioCare there is no more entertainment from your side the network is too bad you cant even post things at this time .jio is providing very low quality of internet nowadays . I am thinking about switching to airtel soon. Very much disappointed by jio team.

  • YadavAB111
    Abhishek Yadav (@YadavAB111) reported

    @JioCare @reliancejio Total waste of money from last 2 time i m reacharge with your ferm still Same speed problem and netwprk problem all time They give us verse service with verse Service.

  • sourabh_aviator
    sourabh (@sourabh_aviator) reported

    @ViCustomerCare VI bastards are asking for alternate number to every customer in almost every response to customer's tweet. Why? Because they know the pathetic condition of VI network. Same goes for @JioCare @Airtel_Presence . Great money making business model of each operator.

  • reev277
    Veeral Jain (@reev277) reported

    @JioCare so supposedly, jio does not even verify email ids being linked to their numbers. Have received a number of emails linking my id to a number not even owned by me. No response from the team, even after messaging them. Absolutely horrible.

  • VSRthecavalier
    V_S_R (@VSRthecavalier) reported

    Hey @ViCustomerCare & @reliancejio . Few days back i did Port my prepaid number from Vodafone into jio. But still receiving promotion calls & message from Vodafone.Currently i used jio network so how can I receiving message & calls from Vodafone? Take necessary action

  • imac1729
    ARINDAM CHATTERJEE (@imac1729) reported

    @reliancejio @DoT_India @TRAI for the past several days, the Internet connectivity, network strength of Jio has been worst in my area where it used to be great. I spoke to locals & they opine the same. Pin 700102. If the issue doesn't get sorted, we'll port out, I'll port out.

  • Mukund1504
    mukund jha (@Mukund1504) reported

    @reliancejio Dear sir, Your internet speed in metro city i.e in Noida sector 49 is very very slow from last 5 month. I contacted to CC so many times to write complaint against slow speed but not listed I request you before go to advance jio fiber first maintain at least 100- 200 kbps speed.

  • mrpritam091
    PRITAM SANGAMWAR (@mrpritam091) reported

    @reliancejio @JioCare team I facing lot of trouble issues in #Jio_Internet since morning, I request you, kindly resolve this issue..!

  • Mohamma87634603
    Mohammad Amir (@Mohamma87634603) reported

    @JioCare 1000 has instalation charge 500 deposit which will be refunded as you want that is clear total amount of 1500 But the service provider engineer asked me to pay extra cost of wire which will around 400 rupees,!

  • rahulgupta433
    ADV. Rahul Gupta (@rahulgupta433) reported

    @DoT_India @TRAI It is very difficult to register a complaint with @JioCare They don't take complaint and gave us stupid excuses. I have no internet connection and their stupid CC executive sent me a link and asking me to open the YTB link and do the troubleshoot