Reliance Jio outages and service status in Sūrappattu, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Sūrappattu, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 12, 8:28 AM GMT+5:30.
- Internet (71%)
- Wi-fi (11%)
- Phone (11%)
- Total Blackout (5%)
- TV (3%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrappattu, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrappattu, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 13: Problems at Reliance Jio
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Live Outage Map Near Sūrappattu, Tamil Nadu
The most recent Reliance Jio outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 23 hours ago |
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Chennai
|
Phone | 2 days ago |
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Chennai
|
Phone | 3 days ago |
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Chennai
|
Phone | 3 days ago |
|
Chennai
|
Internet | 4 days ago |
|
Chennai
|
Total Blackout | 4 days ago |
Nearby cities with recent reports
7 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Sūrappattu, Tamil Nadu
Latest outage, problems and issue reports in Sūrappattu and nearby locations:
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᭙ꫝ꠸ꪻꫀꪮρꫀᦔ꠸ꪖ (@whtdvlvtrchnn) reported from Saidapet, Tamil Nadu@reliancejio i request new postpaid sim last month. Till date raised 5 requests via app. No one called me or trying to touch me still. Wonderful support 👏👏👏👏
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare now the engineer came and said there is a issue in the pole and they will raise complaint with their O&M team. Not sure when they will act on the compt. Record breaking turn around time by Jio to identify the issue (aldy 6 days). Now I need to wait for other team to act
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Dhanukrritt 🥂 (@dhanu_krritt) reported from Chennai, Tamil Nadu@JioCare @JioCare my issue is yet to be resolved or responded by your service agents.
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Hariprasad R (@Hariprasad_2511) reported from Chennai, Tamil Nadu@JioCare it's been three days since my jio fibre has lost its connection. Every service engineer is coming and not taking any actions. It's very frustrating to me. Some times thought of to change the network. It's been happening frequently. Kindly take the necessary action.
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Cyrus joel (@cyrusjoelcj) reported from Chennai, Tamil Nadu@JioCare Still the issue not resolved my neighbours are using internet service from jio except me! Kindly make fast this is the fourth the that I have not access the internet! Such a pathetic service yar!
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Suveen (@Suveen_) reported from Saidapet, Tamil Nadu@JioCare What's happening here? No updates and no progress. The main pole has issues. There is 3 house affected in my building. And I can't be wasting my day sitting at home waiting for Jio. You guys don't pay me. My time is my money....
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திருநாகேசுவரத்தான் (@rsridharan49) reported from Chennai, Tamil Nadu@JioCare I recharged for my jio no.8610046559 today for rs.395 plan thru paytm UPI no.134128129695. But still my sim do not work. Pl look into the problem and see that sim is activated.
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knv nair (@knvnair) reported from Chennai, Tamil Nadu@reliancejio i have a jio wifi router which is prepaid. I wanted to ascertain whether it is active so that i could recharge it. I called all available helpline numbers. After sharing jio number and linked telephone number and explaining my issue, theAdvisors were least helpful.
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Abhijeet Singh Rajput (@abhirajput1999a) reported from Chennai, Tamil Nadu7982605670 @reliancejio Team Your very bad condition of the network,Dear Team Request you to fix the network problem as soon as possible,
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Sushil Kumar (@mytrip2000) reported from Sembiyam, Tamil Nadu@JioCare @JioFiberChennai Pathetic service from JIO, it’s been a week and the JIO fiber issue not yet resolved even after repeated complaints, emails, calls & chats. Complaints are closed even before it’s resolved. SR00001DG9TM, SR00001D3C4Y, SR00001D4304, SR00001DF4MJ.
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SENTHIL KUMAR D (@SENTHILKUMAARD) reported from Chennai, Tamil Nadu@JioCare Any update regarding this issue sir
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Harshit Tripathi (@H_Tripathi1906) reported from Chennai, Tamil Nadu@RelianceDigital @reliancejio @JioCare You are trying to fool the customer by not solving their problems.I purchased jio phone of worth 2124rs with 2 years unlimited plan but after 1 month the plan is over no plan is showing and customer care they are just simply cutting the call
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akbar (@akbarams1) reported from Chennai, Tamil Nadu@JioFiberChennai @reliancejio @JioCare poor service from Jio fibernet , tried multiple times with customer care from morning internet not working but no one supported me to solve internet issue ,service request number is SR000016EDBJ.pls help my work got stuck up, urgent help
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Subin (@SubinSelvamuthu) reported from Saidapet, Tamil Nadu@JioCare Hi Sir, We have paid this month data. But past 1 week jio wifi fiber not working in our home. We have raised multiple complaints still it was not yet cleared. Would you please check and revert or please refund our paid money, after all cleared we will recharge later
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Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil Nadu@reliancejio @JioCare Pls look into the blw msg I have received half a dozen of msgs like this Service Request Number SR00001D0SI2, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number +914479625106 has been rescheduled as per your request.
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Noobie kid (@Noobiekidindia) reported from Chennai, Tamil Nadu@JioCare @reliancejio It's been a week. Till now the installation for jio fiber business connection was not done. We are facing the worst service.
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paras jain (@parasnew7) reported from Sembiyam, Tamil Nadu@JioCare Not able to browse no network red light blinking
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MOHIT M LODHA JAIN (@mohitlodha91) reported from Sembiyam, Tamil NaduVery bad service @JioFiberChennai it is nt working from past 5 days n service engineer visit Beware of @reliancejio don't buy jiofiber service very bad service
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True Detective (@akabhisheklive) reported from Sembiyam, Tamil NaduIf you are unable to fix it, kindly disconnect the device from my house. Worst service. @JioCare #jio
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Balapavi (@hybe23) reported from Nāravārikuppam, Tamil Nadu@JioCare I would like to disconnect my jio fiber connection as I'm shifting my home.. but I couldn't contact the jio staff. When I googled, it says to call 1800 893 3399 but when I called them, he said to call 1800 896 9999 since they don't cancel the orders+
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Mukund Biwalkar (@MukundBiwalkar) reported@JioCare @reliancejio @reliancegroup Disgusted with Jio Fibre service. Over 48 hours outage and shameless support staff not even answering to complaints and updating on current status of reconnection. Completely stranded on work and personal front
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Nandan Kumar (@nandankrtwit) reported@JioCare It is absolutely wrong what you mentioned above. Why Engineer has not come to see the problem. Like your engineers, you are also telling lie and useless justification. Please resolve my issue today.
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🇮🇳पुजारी🇮🇳 (@DEVJIJAIHIND) reported@JioCare your JioFiber is frequently lost connection and hampers my work very often. Please send a reliable guy to fix it.
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Wandering Soul (@CooolTwit) reported@JioCare I have DM’d you but still no call or reply back from your team. That’s your service!
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Dr Tayfur_Sherasiya (@TayfurSherasiy1) reported@JioCare if you guys have any shame left kindly reply with details explanation.... What a ******* moron you are pathetic customer service
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बड़के भैया (@badke_bhaiya307) reported@JioCare it is third day in a row and no resolution provided yet . You cannot fix internet in three days in a city like Mumbai. This is disgusting and pathetic
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NitroX (@NitroX8551) reported@JioCare @reliancejio Facing severe 4G/5G network drops for 10 months at 21.417969, 78.644176. Paid recharges feel like a waste. Support gives false 4-5 month promises but does nothing. Fix this deficiency of service! #JioDown #PoorService
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জিৎ Assam (@Prasenzt254452) reported@reliancejio Third Class. Network by @JioCare A good morNing message is received in evening .... What a shameless Network Services
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deepank shrivastava (@deepank_ds) reported@JioCare it has been 6 months of frustration trying to cancel my Jio Fiber connection. I’ve been requesting closure since Jan 6, 2026, yet Jio continues to generate bills for a service I am not using. They’ve closed multiple service requests without action: SR00002W8IZ7, etc.
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vinoth raja (@smvinoth89) reported@JioCare @JioCare What criteria you require there was no internet connection for 9days straight in the month of April. Why can’t you adjust the bill? Is that the customer need to take care of repairing the connection issues? The request which I have raised closed without any resolution