Reliance Jio outages and service status in Sūrappattu, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Sūrappattu, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 25, 6:29 PM GMT+5:30.
- Internet (54%)
- Wi-fi (21%)
- Phone (17%)
- Total Blackout (8%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrappattu, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrappattu, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 26: Problems at Reliance Jio
Reliance Jio is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrappattu, Tamil Nadu
The most recent Reliance Jio outage reports came from the following cities: Chennai, and Tiruvānmiyūr.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Total Blackout | 21 hours ago |
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Chennai
|
Internet | 4 days ago |
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Chennai
|
Internet | 4 days ago |
|
Chennai
|
Internet | 5 days ago |
|
Chennai
|
Total Blackout | 5 days ago |
|
Chennai
|
Internet | 6 days ago |
Nearby cities with recent reports
8 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Sūrappattu, Tamil Nadu
Latest outage, problems and issue reports in Sūrappattu and nearby locations:
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Harshit Tripathi (@H_Tripathi1906) reported from Chennai, Tamil Nadu@RelianceDigital @reliancejio @JioCare You are trying to fool the customer by not solving their problems.I purchased jio phone of worth 2124rs with 2 years unlimited plan but after 1 month the plan is over no plan is showing and customer care they are just simply cutting the call
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Bhoopathy Dharmaling (@write2bhoopathy) reported from Chennai, Tamil Nadu@JioCare 1/2 or more. But still customer from jio telling that will back in 24hrs. Are we fool's? Pls provide proper update about back to normal.
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hybe23 (@Pavibal63029905) reported from Nāravārikuppam, Tamil Nadu@reliancejio I have been facing a network issue since two days.. I registered my request many times it's still not assigned to any of the engineer.. how long it will take?? My work also pending because of this... Customer care also disconnected the chat without proper communication @JioCare
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Lalith Kumar (@LalithK13015347) reported from Nāravārikuppam, Tamil Nadu@JioCare Resolve this issue soon as possible we are facing the worst Jio service
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Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu@JioCare Two days gone. What's the SLA? Am i going to be given three days extra for your poor service?
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Suveen (@Suveen_) reported from Saidapet, Tamil Nadu1. Why will the service request close saying it been resolved, when it not resolved? 2. Since its old request is close, the new one will take another 24 time to resolve.... I mean this can go on... Can any manager or some in charge get on this and call me. @JioCare @reliancejio
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare Again there is no date commitment from your side. Soon means NOTHING for me. If you cannot commit a date it means your team is not confident is managing customer expectation
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Balapavi (@hybe23) reported from Nāravārikuppam, Tamil Nadu@JioCare I would like to disconnect my jio fiber connection as I'm shifting my home.. but I couldn't contact the jio staff. When I googled, it says to call 1800 893 3399 but when I called them, he said to call 1800 896 9999 since they don't cancel the orders+
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paras jain (@parasnew7) reported from Sembiyam, Tamil Nadu@JioCare Not able to browse no network red light blinking
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venkatesh babu (@venkatbchilaka) reported from Chennai, Tamil Nadu@JioCare Getting spam calls on my number frequently even though my number is on DND +91 90255 04094 +91 97899 14433 +91 98738 48340 +91 98861 05647 +91 6381-140458 +91 95385 73273 Some calling and asking 10-20k as donation for child help
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C.Rajashekaran’s Official Account (@irajashekaran) reported from Saidapet, Tamil Nadu@ACTFibernet I hv paid 1 year Subscription in mrs.R.Lakshmi’s name.Last 72 Hrs,there is No-internet connection & Ur service is very bad.None of ur staffs r responding wt respect.Infact some hv abused my staff & threatened us to surrender #Broadband.FYKI @reliancejio @airtelindia
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paras jain (@parasnew7) reported from Sembiyam, Tamil Nadu@JioCare @Sajutweets My jio network not working past 5days please send some one immediately 9884137997
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Souvik (@dasgupta_souvik) reported from Chennai, Tamil Nadu@JioCare @JioFiberVoice 24 hrs no internet.Horrible service.Service request raised but no resolution.Your service request number is SR00001ID38W.
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muthu (@mercedesgmk) reported from Saidapet, Tamil Nadu@JioCare @reliancejio I didn't receive any support from you other than sending a template, do you have any plan to support on this issue?
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Dhanukrritt 🥂 (@dhanu_krritt) reported from Chennai, Tamil Nadu@JioCare WTF Karan why should I allow you guys some more time? Already three days since I’m facing this issue. You need more time? Ridiculous Customer support that too in the times of WFH @reliancegroup
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upendra vaishnav (@ku3mar) reported from Chennai, Tamil Nadu@reliancejio i recently shifted to new house in same city and requested for relocation but customer care, technician all are saying there service unavailability.but my landlord has jio fibre,his other tenant has jio fibre. But if i request for new connection Dey r ready to give.
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Sivaranjanipillaiyar (@sivaranjaniD4V) reported from Chennai, Tamil Nadu@reliancejio @JioCare i missed most of the interview due to your jio network issue. 👺Don't choose jio ever!! Gonna to quit!! #badservice #badnetwork #totalwaste
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Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu@narayananh @JioCare Jio is quite pathetic when it comes to service. No way you can reach their customer care or get help. The DIY are useless. There's no way to raise a ticket.
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akshay Jain (@akshayjain0202) reported from Sembiyam, Tamil NaduSir/ madam i haven't received my refund for jiofiber . It has been more than 3 months . If i got get my refund in 1 one day i have to complaint in consumer support . Worst experience in jio . How many mails how many calls . This is not a joke .@reliancejio @JioCare @JioFiber
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Chengleput veeraragh (@CVeeraragh) reported from Sembiyam, Tamil Nadu@reliancejio Dear jio community, iam a customer from the date if starting RELIANCE, as an foundation customer i want to know, woule you give any special offers to us in buying jii Phone next.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Umesh_Jagadal (@umeshjagadal) reported@JioCare Can you please raise a ticket for this recurring AirFiber outage? I’d like to know what workaround you’re providing for the problem and a clear ETA on when you plan to permanently close this issue. Customers deserve accountability, not endless delays.
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MD Dilshad Alam (@Raja701115) reported"Still waiting for a technician's call or a real solution. Don't just send me automated replies. My work is suffering! @JioCare @reliancejio #JioNetwork #Rampura"
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Bhargav (@penny_black26) reported@JioCare Had placed order for jio fiber, paid the installation amount Tuesday 21/apr/2026. Completed kyc, still the box installation is pending, jio service team is not responding. Order id- NOOOO1CZQ6LE Request number: LR00001D1KCL
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Arghyadip Ghosh (@ArghyadipGhos17) reported@JioCare @JioCare This is not a coverage issue. Earlier n78 (3500 MHz) was working perfectly at the same location with ~700 Mbps. Since 21 April, only n28 is available. Please confirm if n78 is currently disabled or under maintenance on this tower and provide a clear timeline.
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murali kumar (@muralikumar99) reported@JioCare Any estimated resolution time @JioCare and Tanushka
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Rahul Brp (@9196c800d3e14b0) reported@JioCare My JioFiber has been down for 5 days in Puttur (574201). Nearby connection (1 km away) is working fine, so this is a local issue not resolved. Unable to reach support. Need urgent fix or disconnection & refund.
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JAGDISH (जगदीश) 🇮🇳 (@jagadishrchavan) reported@JioCare Extremely disappointed with the constant disconnections on my JioFiber. The service is highly unstable and affecting my professional work. Please look into this immediately. Service ID: SR000034E5S3 Location: Mumbai Issue: No connectivity #JioFiber #InternetOutage
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harshika khatri (@khatri_harshika) reported@JioCare Where is the solution I'm hearing the same updates?
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RKC🇮🇳 (@Choudhary_kr66) reported@JioCare I have already sent you a direct message but no any response by your end. Solution will be solved or not.@_MukeshAmbani
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CJ (@Chiranjeet8893) reported@JioCare @TheGreatsHind They are not solving the issue