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Reliance Jio outages and service status in Sūrappattu, Tamil Nadu

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Sūrappattu, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Apr 25, 6:29 PM GMT+5:30.
  • 54% Internet (54%)
  • 21% Wi-fi (21%)
  • 17% Phone (17%)
  • 8% Total Blackout (8%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrappattu, Tamil Nadu

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrappattu, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 27: Problems at Reliance Jio

Reliance Jio is having issues since 12:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrappattu, Tamil Nadu

The most recent Reliance Jio outage reports came from the following cities: Chennai, and Tiruvānmiyūr.

CityProblem TypeReport Time
Chennai Total Blackout 1 day ago
Chennai Internet 4 days ago
Chennai Internet 5 days ago
Chennai Internet 5 days ago
Chennai Total Blackout 6 days ago
Chennai Internet 7 days ago

Nearby cities with recent reports

Chennai

7 recent signals

1 day ago

Community Discussion

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Reliance Jio Issues Reports Near Sūrappattu, Tamil Nadu

Latest outage, problems and issue reports in Sūrappattu and nearby locations:

  • kiranmehta_2022
    Kiran Mehta (@kiranmehta_2022) reported from Chennai, Tamil Nadu

    @Airtel_Presence @VittalGopal @JioCare Mr jaspreet you says one month already adjusted but once started this you can't stopped this bcoze this is your illegal income and says you share this issue with concern team really still today I don't know where living your this concern team

  • Suveen_
    Suveen (@Suveen_) reported from Saidapet, Tamil Nadu

    @JioCare What's happening here? No updates and no progress. The main pole has issues. There is 3 house affected in my building. And I can't be wasting my day sitting at home waiting for Jio. You guys don't pay me. My time is my money....

  • Baloo_Ji
    பாலாஜி திருவேங்கடம் (@Baloo_Ji) reported from Chennai, Tamil Nadu

    @reliancejio @reliancejio @JioFiberChennai The issue has not yet been sorted out.. I have to pay monthly rental amount.. next bill cycle started.. kindly cancel my connection and refund my deposit

  • praveenjo101
    Praveen kumar (@praveenjo101) reported from Sembiyam, Tamil Nadu

    @JioCare Very worst marketing strategy and customer care service #JioFiber #TRAI

  • abhirajput1999a
    Abhijeet Singh Rajput (@abhirajput1999a) reported from Chennai, Tamil Nadu

    7982605670 @reliancejio Team Your very bad condition of the network,Dear Team Request you to fix the network problem as soon as possible,

  • JudeSannith24
    Jude Sannith (@JudeSannith24) reported from Chennai, Tamil Nadu

    Hi @reliancejio there's something seriously wrong with my WiFi. Every device is able to connect seamlessly except the Mi TV stick in my room. Problem started ever since i renewed subscription a few days ago. Please help?

  • syedjawdhath
    ASYEDJAWDHATH (@syedjawdhath) reported from Chennai, Tamil Nadu

    @JioCare without solving the problem is closed. How it got closed

  • mohitlodha91
    MOHIT M LODHA JAIN (@mohitlodha91) reported from Sembiyam, Tamil Nadu

    With reference to Service Request Number SR00001BYKEA, visit of Jio service engineer for your JioFiber connection having You will now receive an SMS with new appointment date and time. Plz cancel connection n refund amount @JioCare

  • abhirajput1999a
    Abhijeet Singh Rajput (@abhirajput1999a) reported from Chennai, Tamil Nadu

    7982605670 @reliancejio Team Your very bad condition of the network,Dear Team Request you to fix the network problem as soon as possible,

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare not sure what kind of approval required to get the power supply in the new pole and when my connectivity will be restored. 4 connection in my flat is having issue. I know no resolution will be provided by your team. I will get standard reply, we are looking into it

  • Dhannu91
    Dharmender kothari (@Dhannu91) reported from Sembiyam, Tamil Nadu

    @JioCare @reliancejio please help i purchased new sim of jio. It belonged to someoneels before me. I am getting daily calls asking for old owner of this number Please change my number ,i don't wan to purchase new sim.

  • irajashekaran
    C.Rajashekaran’s Official Account (@irajashekaran) reported from Saidapet, Tamil Nadu

    @ACTFibernet I hv paid 1 year Subscription in mrs.R.Lakshmi’s name.Last 72 Hrs,there is No-internet connection & Ur service is very bad.None of ur staffs r responding wt respect.Infact some hv abused my staff & threatened us to surrender #Broadband.FYKI @reliancejio @airtelindia

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare now the engineer came and said there is a issue in the pole and they will raise complaint with their O&M team. Not sure when they will act on the compt. Record breaking turn around time by Jio to identify the issue (aldy 6 days). Now I need to wait for other team to act

  • Suveen_
    Suveen (@Suveen_) reported from Saidapet, Tamil Nadu

    1. Why will the service request close saying it been resolved, when it not resolved? 2. Since its old request is close, the new one will take another 24 time to resolve.... I mean this can go on... Can any manager or some in charge get on this and call me. @JioCare @reliancejio

  • dasgupta_souvik
    Souvik (@dasgupta_souvik) reported from Chennai, Tamil Nadu

    @JioCare @JioFiberVoice 24 hrs no internet.Horrible service.Service request raised but no resolution.Your service request number is SR00001ID38W.

  • akshayjain0202
    akshay Jain (@akshayjain0202) reported from Sembiyam, Tamil Nadu

    Sir/ madam i haven't received my refund for jiofiber . It has been more than 3 months . If i got get my refund in 1 one day i have to complaint in consumer support . Worst experience in jio . How many mails how many calls . This is not a joke .@reliancejio @JioCare @JioFiber

  • mohitlodha91
    MOHIT M LODHA JAIN (@mohitlodha91) reported from Sembiyam, Tamil Nadu

    @JioCare I don't need ur service nw I'm fed-up with ur response From 1st July to 9th July I'm nt using ur service I hv reacharge on 30th June Wt use advance payment 10 days my money waste So plz i request u to refund my deposit n recharge amount N I'll go for another better fiber net

  • gauravjain7600
    Gaurav (@gauravjain7600) reported from Chennai, Tamil Nadu

    What's happening ? @reliancejio why are the services down ? #Jio_not_working

  • Pavibal63029905
    hybe23 (@Pavibal63029905) reported from Nāravārikuppam, Tamil Nadu

    @reliancejio I have been facing a network issue since two days.. I registered my request many times it's still not assigned to any of the engineer.. how long it will take?? My work also pending because of this... Customer care also disconnected the chat without proper communication @JioCare

  • sriganeshr
    Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu

    @JioCare Two days gone. What's the SLA? Am i going to be given three days extra for your poor service?

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Anshgala1
    Ansh gala (@Anshgala1) reported

    @JioCare @reliancejio JioAirFiber Order No NO0001CYPDTO was not installed due to no network signal and your technician cancelled it Despite this refund of Rs 807 is still pending This delay is unacceptable Process the refund immediately

  • iGottchaYou
    gotYou (@iGottchaYou) reported

    @JioCare My devices were connecting on airfiber. Post relocation 2.4 Ghz option is not visible. Only 5 Gh option is there. But most of the devices support 2.4 band. Jio support says jio has stopped this band. So, I should switch to other operator if I want to connect my devices on wifi.

  • RadhaRaman3
    Radha Raman (@RadhaRaman3) reported

    @JioCare pathetic service, call disconnect on 1st time, 2nd call executive Bhavna repeated same things and denied to share the senior name. Wifi down from 3 hours and no resolution Jio. Every time the same thing, call disconnection and no help from your CC.

  • Ashutos96502156
    Ashutosh Dwivedi (@Ashutos96502156) reported

    @JioCare While the current improvement is noticeable, I need to be sure it lasts before deciding whether to continue with your service.

  • anandtiwari_1
    आनंद तिवारी (@anandtiwari_1) reported

    Internet has been unusable for the last 1 week with pathetic speed. Every time I contact support, I get the same fake “will be fixed in 4 hours” reply. Still not resolved. Paid for full month but no proper service. Who will compensate for this? Completely unacceptable. @JioCare

  • SonojeetGhosh
    Sonojeet Ghosh (@SonojeetGhosh) reported

    @JioCare Navin check the order reference number and you will get the details about the service request, alternative number, address. Let's see how many days it takes.

  • d_khatter
    DEEPAK (@d_khatter) reported

    @JioCare Such kind of replies forced me to change the operator, thanks to MNP. It's good that JIO is displaying the poor customers service part on social media openly. Soon u may find majority customers porting out due to poor customer care service.

  • Sijin_philip11
    Sijin Philip (@Sijin_philip11) reported

    @JioCare I mistakenly recharged ₹706 on my old inactive Jio Fiber account after switching to AirFiber. Despite multiple attempts, no refund or adjustment is being provided. Registered number: 98927****15 Kindly resolve this ASAP. Very disappointing service. #Jio #CustomerSupport

  • ajaycatt07
    ajaycatt (@ajaycatt07) reported

    @JioCare This feels misleading. Kindly provide a clear justification for this and explain why such an important limitation was not disclosed earlier. Also share the exact steps and cost required to enable 4K immediately. I expect a proper resolution at the earliest,

  • gurdit_lugani10
    Gurdit Singh (@gurdit_lugani10) reported

    @JioCare Jio Fiber home is not working since morning. Raised a service request but an engineer is still not assigned. Is this how seriously you care about customer service? Pathetic and slow service. A local internet service provider gives 10x times better service than you guys.