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Reliance Jio outages and service status in Sūrappattu, Tamil Nadu

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Sūrappattu, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Apr 21, 8:09 PM GMT+5:30.
  • 57% Internet (57%)
  • 22% Wi-fi (22%)
  • 17% Phone (17%)
  • 4% Total Blackout (4%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrappattu, Tamil Nadu

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrappattu, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 21: Problems at Reliance Jio

Reliance Jio is having issues since 03:30 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrappattu, Tamil Nadu

The most recent Reliance Jio outage reports came from the following cities: Chennai, and Tiruvānmiyūr.

CityProblem TypeReport Time
Chennai Internet 1 hour ago
Chennai Total Blackout 7 hours ago
Chennai Internet 1 day ago
Chennai Phone 2 days ago
Chennai Internet 3 days ago
Chennai Internet 5 days ago

Nearby cities with recent reports

Chennai

6 recent signals

1 hour ago

Community Discussion

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Reliance Jio Issues Reports Near Sūrappattu, Tamil Nadu

Latest outage, problems and issue reports in Sūrappattu and nearby locations:

  • gauravjain7600
    Gaurav (@gauravjain7600) reported from Chennai, Tamil Nadu

    What's happening ? @reliancejio why are the services down ? #Jio_not_working

  • mercedesgmk
    muthu (@mercedesgmk) reported from Saidapet, Tamil Nadu

    @JioCare @reliancejio I didn't receive any support from you other than sending a template, do you have any plan to support on this issue?

  • LalithK13015347
    Lalith Kumar (@LalithK13015347) reported from Nāravārikuppam, Tamil Nadu

    @JioCare plz if u can’t solve for the issue which I complained jus inform us Atlst I will port my number , after complaining many times u ppl don’t evn bother to take action against it this is most worst service frm ur team

  • LalithK13015347
    Lalith Kumar (@LalithK13015347) reported from Nāravārikuppam, Tamil Nadu

    @JioCare Resolve this issue soon as possible we are facing the worst Jio service

  • parasnew7
    paras jain (@parasnew7) reported from Sembiyam, Tamil Nadu

    @JioCare @Sajutweets My jio network not working past 5days please send some one immediately 9884137997

  • knvnair
    knv nair (@knvnair) reported from Chennai, Tamil Nadu

    @reliancejio i am unable to get status of my jio wifi router 8838155369 . Customer care advisors were not helpful. I wish to recharge. Please advise

  • abhirajput1999a
    Abhijeet Singh Rajput (@abhirajput1999a) reported from Chennai, Tamil Nadu

    7982605670 @reliancejio Team Your very bad condition of the network,Dear Team Request you to fix the network problem as soon as possible,

  • SubinSelvamuthu
    Subin (@SubinSelvamuthu) reported from Saidapet, Tamil Nadu

    @JioCare Hi Sir, We have paid this month data. But past 1 week jio wifi fiber not working in our home. We have raised multiple complaints still it was not yet cleared. Would you please check and revert or please refund our paid money, after all cleared we will recharge later

  • mohitlodha91
    MOHIT M LODHA JAIN (@mohitlodha91) reported from Sembiyam, Tamil Nadu

    @JioCare I don't need ur service nw I'm fed-up with ur response From 1st July to 9th July I'm nt using ur service I hv reacharge on 30th June Wt use advance payment 10 days my money waste So plz i request u to refund my deposit n recharge amount N I'll go for another better fiber net

  • mohitlodha91
    MOHIT M LODHA JAIN (@mohitlodha91) reported from Sembiyam, Tamil Nadu

    India's worst fibre net service is @JioCare @reliancegroup plz don't take connection specially in Chennai From past 10 days no engineer came for repair faulty line So I request don't go jio fibre net @JioFiberChennai

  • Baloo_Ji
    பாலாஜி திருவேங்கடம் (@Baloo_Ji) reported from Chennai, Tamil Nadu

    @reliancejio @reliancejio @JioFiberChennai The issue has not yet been sorted out.. I have to pay monthly rental amount.. next bill cycle started.. kindly cancel my connection and refund my deposit

  • syedjawdhath
    ASYEDJAWDHATH (@syedjawdhath) reported from Chennai, Tamil Nadu

    @JioCare I have paid 1500 and took trail period and I faced problems and their sales person telling above 10 pm no customer service so give request in mng

  • sitharkaatan
    naganathan (@sitharkaatan) reported from Chennai, Tamil Nadu

    @JioCare When the Service Engineer opened the junction box hanging in the corporation lamp post( unusual for Jio. ) one connection was without a plug that was mine.. He did not have spare plug so it took another 12 hours. Photos taken will be attached . ___contd

  • akshayjain0202
    akshay Jain (@akshayjain0202) reported from Sembiyam, Tamil Nadu

    @JioCare @vyasaadit Dont join . Its an scam . My jiofiber refund not yet received it as been 4 months. In this 4 months these people asked 10 times to give some time . But they dont even look after the issue . Myself begging to these guys for my money and they dont even care . Its an pure scam .

  • ManojMano1611
    Manoj Chander (@ManojMano1611) reported from Chennai, Tamil Nadu

    @reliancejio my Fiber connection is lost for 2 days and been trying to reach the customer care and help support no response at all. Such a worst service. Need immediate solution

  • SENTHILKUMAARD
    SENTHIL KUMAR D (@SENTHILKUMAARD) reported from Saidapet, Tamil Nadu

    @JioCare Still I am patience regarding this issue no any resolution taken very dis appointed for the purchase of jio phone next phone paid full payment take this one as serious mater kindly resolve this immediately

  • venkichats
    Venkatesh Srinivasan (@venkichats) reported from Nāravārikuppam, Tamil Nadu

    @JioCare This num belongs 9345642098 to Siva TL, chennai madavaram branch 600060 or 600051. spoke to me told that he is direct jio employee and designated as TL. He only pushed me for new connection and team members who visited my place both pushed me to cancel the existing one.

  • mytrip2000
    Sushil Kumar (@mytrip2000) reported from Sembiyam, Tamil Nadu

    @JioCare This is what ur person said few hours back & been telling since 6 days. Within today it will be restored and complaint is escalated to higher authorities but all false promises. Bad service from such a reputed organisation.

  • sriganeshr
    Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu

    @narayananh @JioCare Jio is quite pathetic when it comes to service. No way you can reach their customer care or get help. The DIY are useless. There's no way to raise a ticket.

  • mach2042
    mahe 🇮🇳 (@mach2042) reported from Sembiyam, Tamil Nadu

    @JioCare pathetic service in Periyar nagar Chennai. Internet down in the region for the last 3 days.. No response from thr service team

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • sarthakshrma1
    Sarthak Sharma (@sarthakshrma1) reported

    @JioCare @reliancejio I want to cancel the SIM that I ordered a few hours ago- can someone help? Customer support is ******

  • ViveckRajput2
    Vivek Rajput (@ViveckRajput2) reported

    @JioCare No updates again—no call, no assistance from Jio today. The total turnaround time for this escalation has now reached 1 month and 2 days. This is, without a doubt, the worst service I’ve ever experienced. This clearly reflects negligence, repeated fake updates.

  • ObhanAjay
    Ajay (@ObhanAjay) reported

    @JioCare pathetic service with zero ro response or resolution.

  • singh_2571
    Sonu Chhabra (@singh_2571) reported

    "Frustrated with @reliancejio @JioCare. Poor technical support! Kal engineer ne 'fix' kiya aur aaj phir Wifi dead hai. Is this what I pay for? High time you guys look into your recurring issues. Resolve this now! #Jio

  • Narayananjoseph
    Narayanan Nagarajan (@Narayananjoseph) reported

    @JioCare @JioCare Jio AirFiber outage in Barauli Ahir, Agra for 5 days. Only IVR says “area is affected” no resolution or ETA. Work stopped due to service failure. Complaint escalated to nodal. Restore now or escalating to TRAI & consumer forum. #Jio #AirFiber #Agra

  • bharanin39566
    Bharanin.s (@bharanin39566) reported

    @JioCare I do not want installation anymore. It has been 11 days of delay. I have already requested cancellation and refund. Please cancel my order immediately and process full refund within 48 hours. If not, I will proceed with a consumer complaint. Order ID: ILI2197000310042026

  • Messikabeta
    Safarnama (@Messikabeta) reported

    @JioCare how can I raise complaint for airfiber? I am getting slow speed and your web app just gives a standard response “We’re experiencing temporary network congestion in your area, which may cause service interruptions. Our team is actively working to resolve the issue as soon

  • AjitGup87368969
    Ajit Gupta (@AjitGup87368969) reported

    @JioCare @reliancejio @TRAI yet to receive any resolution !!!

  • upendarguptakty
    Aditya Kumar (@upendarguptakty) reported

    Applied for Jio Customer Associate (Freelancer JP) role, but video interview submission shows 0% completion even after multiple attempts. Seems like a technical glitch. Requesting support to resolve this ASAP. 🙏 #JioCareers #RelianceJio #SupportNeeded @JioCare @reliancejio

  • VikasChandAgra1
    Vikas Chandra Agrawal (@VikasChandAgra1) reported

    @JioCare Attention: Mr.Smit Your response again states that the matter has been “forwarded” and is being treated “On priority", but no timeline has been provided. This issue has already been pending for several months. Despite repeated written assurances and your personal commitment, no concrete resolution has been delivered till date. An open-ended assurance without accountability is not acceptable. Therefore, this is to place on record: 👉 I am allowing time till 30th April 2026 for Jio Fiber to resolve this matter positively, including refund of the due amount and a clear written closure. 👉 In case of failure to resolve by this date, I will proceed from 1st May onwards with formal escalation to: • DoT grievance portal • Consumer Commission • Other legal remedies available under law Please treat this as a final opportunity to resolve the matter amicably. No further reminders will be issued from my side. @TRAI @DoT_India #JioFiber #ConsumerRights