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Reliance Jio

Reliance Jio Outage Report in Sūrappattu, Thiruvallur, Tamil Nadu

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Sūrappattu, Tamil Nadu

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrappattu, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Reliance Jio

Reliance Jio is having issues since 01:30 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map Near Sūrappattu, Tamil Nadu

The most recent Reliance Jio outage reports came from the following cities: Chennai, and Tiruvānmiyūr.

CityProblem TypeReport Time
Chennai Wi-fi 1 day ago
Chennai Phone 2 days ago
Chennai Internet 5 days ago
Chennai Internet 5 days ago
Chennai Internet 6 days ago
Chennai Wi-fi 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sūrappattu, Tamil Nadu

Latest outage, problems and issue reports in Sūrappattu and nearby locations:

  • yesh1th
    Yeshwanth T (@yesh1th) reported from Chennai, Tamil Nadu

    @IamRajii @JioCare Network speed is average. Service is terrible. Disconnected mine after the first month. @ACTFibernet is miles ahead in terms of speed.

  • arunkumar11690
    ArunKumarMani (@arunkumar11690) reported from Chennai, Tamil Nadu

    @JioCare Hi jio your team is told me 12 months resolve the problem poor customer service I am switching to other network soon..

  • thenordicgod
    onthemove3112 (@thenordicgod) reported from Chennai, Tamil Nadu

    @reliancejio @JioCare I was promised that a service rep would come home and collect the device 2 days back, with your customer care exec providing confirmation. nobody's turned up yet. My issue is now open for 20+ days now #jiomarketing

  • 03_karthick
    ᴋᴀʀᴛʜɪᴄᴋ 03 (@03_karthick) reported from Saidapet, Tamil Nadu

    Dear @JioCare why is it that i have to be behind always..Ur network sucks.. Its been 4 days since the network has been distraughted. Kindly let me know if ur interested in fixing the issue or i would rather port it to other network @jio

  • inbasekaran_d
    BuzzMIS (@inbasekaran_d) reported from Saidapet, Tamil Nadu

    @JioCare I taken the jio fiber during the trial period in April 2019, I was told there will be no installation charges, will be getting the full refund of the deposit amount. Now when I contact to cancel the service i was told there will be rs 1000 installation charges.

  • sriganeshr
    Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu

    @JioCare I recharged through Amazon Pay and twice your app said the payment failed and then shortly afterwards I get a message that my account has been recharged. Twice the money has been debited.n please help.

  • sumesh_zephyr
    Sumesh Sundararajan (@sumesh_zephyr) reported from Chennai, Tamil Nadu

    @reliancejio @TRAI I'm from Chennai 600092 I've tried reaching customer care through call and tweet regarding internet speed issues. I feel hopeless and no one is least cared about the issues I'm facing . Kudos gr8 job.

  • rvsiva17
    ~ Siva ~ (@rvsiva17) reported from Sembiyam, Tamil Nadu

    @JioCare Recently, I'm having frequent disconnections & bandwidth related issues with my JioFI Device. Already raised the problem with Jio care. No resolution yet. Please help. @reliancejio

  • Mohandosstk
    Mohandoss T Kalathil (@Mohandosstk) reported from Saidapet, Tamil Nadu

    @JioCare Problem rectified by its own

  • Manimadurai0505
    Manikandan ✨ (@Manimadurai0505) reported from Chennai, Tamil Nadu

    @RiverFiree @JioCare Very worst network 😐

  • inbasekaran_d
    BuzzMIS (@inbasekaran_d) reported from Saidapet, Tamil Nadu

    @JioCare it's more than 30 days now since I cancelled the jio fiber, still I didn't get the deposit amount refund. Everytime I call jio customer service they say not able to pull my details and disconnect my call. Will I get my amount refunded or not?

  • shyamalan2016
    Shyamalan2016 (@shyamalan2016) reported from Sembiyam, Tamil Nadu

    @JioCare I'm Selvan and my service request ID is SR000014MA5H, Since two days I expecting the issue to be resolved but nothing happened while called customer care I informed due technician non availability nobody assisned till now!!!!!????? Do we need to arrange tech at our cost!

  • Nv_heartthrober
    Nv (@Nv_heartthrober) reported from Chennai, Tamil Nadu

    @JioCare @reliancejio the jio network is too slow in many areas for the past 1 week. What will a customer do at the time of emergency? How can reach the other person if there is no proper signal in both data and normal calls ? #jio

  • BharatB54887368
    Movie,Game,Travel 😍💥 (@BharatB54887368) reported from Saidapet, Tamil Nadu

    None of network is good in chennai. Worst uh Idhula 5G ahn. Mayiru @airtelindia @JioCare

  • nags029
    Nagarjun A M (@nags029) reported from Saidapet, Tamil Nadu

    @JioCare @Chinmayi 9841697599 jio calls and internet not working

  • jai5jai
    jayakumar Renganathan (@jai5jai) reported from Chennai, Tamil Nadu

    @JioCare launched complaint abt poor fibernet connection for past 1 week. But no one has attended issue yet. Wen enquired it was regiatered as complaint was resolved! How slugish ur customer care but how fast ur in looting customer money. #trai @TRAI

  • jai5jai
    jayakumar Renganathan (@jai5jai) reported from Chennai, Tamil Nadu

    @JioCare wat d hell is happening with @jiocustomercare . Suc a stupid system!.?

  • ImVedantS45
    Vedant Sharma (@ImVedantS45) reported from Chennai, Tamil Nadu

    @JioCare Take action against ur executives who donot care to pick up customer call and respond rather they cut the call which is very bad behaviour

  • jatzdhillon
    Stand with Farmer (@jatzdhillon) reported from Saidapet, Tamil Nadu

    @reliancejio @JioCare Ur service is worst. Only eating hard earned money of common people.

  • wikky4ever
    Vignesh R (@wikky4ever) reported from Saidapet, Tamil Nadu

    Hello @JioCare poor customer service from ur side

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • arnabdas999
    Arnab D (@arnabdas999) reported

    @reliancejio @KKRiders Jio data2slow&unusable for more than 5months..no help even after multiple complnts.compelled2buy airtel data&its working fine..won't recharge jio next time(if data speed does not improve,only 15days validity left current pack)&continue2buy airtel only.

  • SobhagKothari
    Sobhag Kothari (@SobhagKothari) reported

    @JioCare Sorry to say but your DM part couldn't solve my problem! Asking to buy new connection.. I went to Bahrain with active connection but forgot to activate roaming and during that period validity expired. Please see what you can do for me to the retain same number..

  • LazyLad31
    prAVIn (@LazyLad31) reported

    @JioCare 15.2814694, 74.0462637 These are the coordinates of my location. This is the location where I'm facing worst internet issue, almost all apps are unusable with the speed I'm getting.

  • ABDULKHALIQ_KDP
    ABDULKHALIQ (@ABDULKHALIQ_KDP) reported

    @JioCare @TonmoyS67262022 I am facing same problem from one month. Relocation is a big issue

  • itsimsingh
    Mayank Singh (@itsimsingh) reported

    @JioCare hey jio care @JioCare you are not assisting me ? i need your help , please help me i have to reactivate my sim as soon as possible

  • nkkanchava
    kanchva narendrasinh (@nkkanchava) reported

    @JioCare @mpparimal @reliancejio pl improve your data speed very poor data speed in our village we are looking for some other telecom company for porting

  • AjayKhadke11
    Ajay Khadke (@AjayKhadke11) reported

    @JioCare @reliancejio Our Jio Fiber net was down several time today, can someone senior look into it?

  • gaurav_gandotra
    Gaurav Gandotra (@gaurav_gandotra) reported

    @JioCare Stull another day from 28th April and ni resolution to the problem.....Just fake promises on timeline. If Jio team u have taken money then give the promised service @TRAI @reliancejio

  • MihirRanjanPand
    Mihir Ranjan Panda (@MihirRanjanPand) reported

    @JioCare You guys have ask me to dm you but after that you guys are not replying… worst service providers…

  • drkulkarnisv
    Siddharth Kulkarni (@drkulkarnisv) reported

    @JioCare @ViCustomerCare Hello Jio, Vi . Your services are down in my area for more than 24 hours. Ground floors are worst.Kindly help. Vi customer service is "updating " system, so unable to accept my request. Jio took my request but to no avail...