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Reliance Jio outages and service status in Sūrappattu, Tamil Nadu

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Sūrappattu, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Apr 21, 8:09 PM GMT+5:30.
  • 57% Internet (57%)
  • 22% Wi-fi (22%)
  • 17% Phone (17%)
  • 4% Total Blackout (4%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrappattu, Tamil Nadu

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrappattu, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 21: Problems at Reliance Jio

Reliance Jio is having issues since 10:30 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrappattu, Tamil Nadu

The most recent Reliance Jio outage reports came from the following cities: Chennai, and Tiruvānmiyūr.

CityProblem TypeReport Time
Chennai Internet 8 hours ago
Chennai Total Blackout 14 hours ago
Chennai Internet 2 days ago
Chennai Phone 3 days ago
Chennai Internet 3 days ago
Chennai Internet 5 days ago

Nearby cities with recent reports

Chennai

6 recent signals

8 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sūrappattu, Tamil Nadu

Latest outage, problems and issue reports in Sūrappattu and nearby locations:

  • SENTHILKUMAARD
    SENTHIL KUMAR D (@SENTHILKUMAARD) reported from Saidapet, Tamil Nadu

    @JioCare Still I am patience regarding this issue no any resolution taken very dis appointed for the purchase of jio phone next phone paid full payment take this one as serious mater kindly resolve this immediately

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare team I had recharged my jio in the month of aug. But almost for 8 continuous days I had network issue. Fault at your end later rectified. My question is since I have not used for 8 days because of your fault, will you extend my due date in sep? Ac no 91 4479677164

  • rsridharan49
    திருநாகேசுவரத்தான் (@rsridharan49) reported from Chennai, Tamil Nadu

    @JioCare I recharged for my jio no.8610046559 today for rs.395 plan thru paytm UPI no.134128129695. But still my sim do not work. Pl look into the problem and see that sim is activated.

  • Hariprasad_2511
    Hariprasad R (@Hariprasad_2511) reported from Chennai, Tamil Nadu

    @JioCare it's been three days since my jio fibre has lost its connection. Every service engineer is coming and not taking any actions. It's very frustrating to me. Some times thought of to change the network. It's been happening frequently. Kindly take the necessary action.

  • mohitlodha91
    MOHIT M LODHA JAIN (@mohitlodha91) reported from Sembiyam, Tamil Nadu

    @JioCare I don't need ur service nw I'm fed-up with ur response From 1st July to 9th July I'm nt using ur service I hv reacharge on 30th June Wt use advance payment 10 days my money waste So plz i request u to refund my deposit n recharge amount N I'll go for another better fiber net

  • venkichats
    Venkatesh Srinivasan (@venkichats) reported from Nāravārikuppam, Tamil Nadu

    @JioCare This num belongs 9345642098 to Siva TL, chennai madavaram branch 600060 or 600051. spoke to me told that he is direct jio employee and designated as TL. He only pushed me for new connection and team members who visited my place both pushed me to cancel the existing one.

  • vicky_rulezz
    vignesh karthik (@vicky_rulezz) reported from Saidapet, Tamil Nadu

    @JioCare This is 3rd time I'm facing the same issue in this month. Poor maintenance work. What kind of maintenance you doing for a month ? continuous disconnection ruin my daily office work. #poorservice

  • manisha03isha
    Manisha jain (@manisha03isha) reported from Saidapet, Tamil Nadu

    @JioCare , @reliancejio It’s request to train your staff before Deploying at stores and Pls choose some professional staff .The staff at Jio mint street ,sowcarpet ,Chennai doesn’t have work knowledge and they talks so rudely with the customer .Worst experience ,poor service

  • Baloo_Ji
    பாலாஜி திருவேங்கடம் (@Baloo_Ji) reported from Chennai, Tamil Nadu

    @reliancejio @reliancejio @JioFiberChennai The issue has not yet been sorted out.. I have to pay monthly rental amount.. next bill cycle started.. kindly cancel my connection and refund my deposit

  • venkatbchilaka
    venkatesh babu (@venkatbchilaka) reported from Chennai, Tamil Nadu

    @JioCare Getting spam calls on my number frequently even though my number is on DND +91 90255 04094 +91 97899 14433 +91 98738 48340 +91 98861 05647 +91 6381-140458 +91 95385 73273 Some calling and asking 10-20k as donation for child help

  • write2bhoopathy
    Bhoopathy Dharmaling (@write2bhoopathy) reported from Chennai, Tamil Nadu

    @JioCare 1/2 or more. But still customer from jio telling that will back in 24hrs. Are we fool's? Pls provide proper update about back to normal.

  • AarudhraaSundar
    Aarudhraa Sundar (@AarudhraaSundar) reported from Saidapet, Tamil Nadu

    @JioCare @reliancejio @MukeshAmbaniOf shameless culprits is Jio care team, without reading mail/knowing customer name, just replying ie compensation is nt possible, who asked? Urs sales person/team mistake,let them pay from ther pockets. Mr.peddada venkatesh has replied

  • sitharkaatan
    naganathan (@sitharkaatan) reported from Chennai, Tamil Nadu

    @JioCare When the Service Engineer opened the junction box hanging in the corporation lamp post( unusual for Jio. ) one connection was without a plug that was mine.. He did not have spare plug so it took another 12 hours. Photos taken will be attached . ___contd

  • JudeSannith24
    Jude Sannith (@JudeSannith24) reported from Chennai, Tamil Nadu

    Hi @reliancejio there's something seriously wrong with my WiFi. Every device is able to connect seamlessly except the Mi TV stick in my room. Problem started ever since i renewed subscription a few days ago. Please help?

  • gmohanakrishnan
    Mohanakrishnan G (@gmohanakrishnan) reported from Sembiyam, Tamil Nadu

    Hey @JioCare - Service Request Number SR00001B80GG for your JioFiber - Internet not working for 10 days now. Horrible! How can I get the amount waived off for 10 days because I’ve not used your connection. We are working from home! @UfterYou

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare if there is a issue with the jio pole, your service engineer said that I need to raise relocation request so that they change my network connection to another pole within the street. Pls confirm whether do I need to raise a relocation request

  • khnaveen
    khnaveen (@khnaveen) reported from Chennai, Tamil Nadu

    @JioCare Your engineer visited and advised me to go in for cancellation process.the guy mobile number is 9841353507..he said due to long distance wiring he cannot rectify the issue..now I request you to take action against the guy who cheated me and made me to take the connection..

  • akbarams1
    akbar (@akbarams1) reported from Chennai, Tamil Nadu

    @JioCare worst service from Jio fibernet , tried multiple times with customer care from yesterday morning but no one supported me to solve internet issue ,service request no. is SR000016EDBJ.pls help to sort out or disconnect the service atleast will go for Airtel or Act

  • RankaSam
    sanjay kumar ranka (@RankaSam) reported from Sembiyam, Tamil Nadu

    Worst service ever seen, even nodal officers dont reply to mail @TataPlayin . Does this happen in @airtelindia @reliancejio . Facing problem from past 4-5months . They charges you for box when dish camera is faulty. Heights of bad services .

  • CVeeraragh
    Chengleput veeraragh (@CVeeraragh) reported from Sembiyam, Tamil Nadu

    @reliancejio Dear jio community, iam a customer from the date if starting RELIANCE, as an foundation customer i want to know, woule you give any special offers to us in buying jii Phone next.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Madan_Akshayn
    MadanAkshay (@Madan_Akshayn) reported

    @JioCare Team,when airfiber plus is available in stock why wait as work card showed other one. You should be able to resolve this issue long back. I have shared the dtls here jio digital store, virajpet, kodagu

  • Hitarth43050511
    Hitarth Shah (@Hitarth43050511) reported

    @JioCare I have recharge 2120 and also some 23 rs both still payment is pending showing and also my ott app is not working and half hour I am Quee no one is picking up my call i want call back now

  • Sateeshbauddh
    SATEESH JATAV🐦 (@Sateeshbauddh) reported

    Sir, there is a Jio tower installed at a distance of 500 meters in our village but the network does not come with 5G! @reliancejio @Jio_Offl @_MukeshAmbani

  • Avinash_1968
    Avinash Chauhan (@Avinash_1968) reported

    @JioCare Sirs wires to my connection 01702 796370 jio fibre hanging since 2 days !! Land line number provided by helpline is not a valid one or not working !! Help

  • thatinfosecgirl
    Ruchi (@thatinfosecgirl) reported

    @JioCare What has happened on that service request since yesterday? Can you share details!? And what does your "earliest" and "soon" mean? Provide contextual answers, don't copy paste bot replies.

  • wkunal97
    Responsible Citizen (@wkunal97) reported

    @JioCare the amount with interest because I am going to raise a complaint in consumer court. @_MukeshAmbani @TRAI

  • ManishD74579742
    Manish Dixit (@ManishD74579742) reported

    @AkashMAmbani @reliancejio @JioCare team from 14 onwards i am contacting customer support for installation of my JioFiber. But I can't get proper response from installation team Order no :NO0001CVPS7G If it is not possible then cancel my order and refund me .

  • drravikantg0503
    Ravikant Goyal (@drravikantg0503) reported

    @JioCare Hopeless service. You are eagerly waiting for customer to get recharge Thereafter services are worst then bsnl.

  • loveinair225
    Arjun singh (@loveinair225) reported

    "Dear @JioCare, I am tired of receiving irrelevant solutions like 'check your phone settings.' The issue is POOR NETWORK COVERAGE and NO SIGNAL inside my house. My handset is perfectly fine; the problem is with your tower/infrastructure in my area.

  • Munna_Maithil
    Munna Maithil (मुन्ना मैथिल)🎶🎵 (@Munna_Maithil) reported

    @JioCare Again facing issues with my relocation service request no. CO0001RVV3G7. Your local executive has deliberately put a hold with the wrong remark i.e. Incorrect address.