Reliance Jio outages and service status in Sūrappattu, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 3 outage signals in the last 24 hours around Sūrappattu, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received May 19, 1:42 PM GMT+5:30.
- Internet (57%)
- Wi-fi (16%)
- Phone (14%)
- Total Blackout (11%)
- E-mail (3%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrappattu, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrappattu, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 19: Problems at Reliance Jio
Reliance Jio is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrappattu, Tamil Nadu
The most recent Reliance Jio outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 50 minutes ago |
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Chennai
|
Phone | 2 hours ago |
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Chennai
|
Wi-fi | 8 hours ago |
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Chennai
|
Internet | 2 days ago |
|
Chennai
|
Wi-fi | 3 days ago |
|
Chennai
|
Internet | 4 days ago |
Nearby cities with recent reports
12 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Sūrappattu, Tamil Nadu
Latest outage, problems and issue reports in Sūrappattu and nearby locations:
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Harshit Tripathi (@H_Tripathi1906) reported from Chennai, Tamil Nadu@RelianceDigital @reliancejio @JioCare You are trying to fool the customer by not solving their problems.I purchased jio phone of worth 2124rs with 2 years unlimited plan but after 1 month the plan is over no plan is showing and customer care they are just simply cutting the call
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Jamuna Sriram (@SriramJamuna) reported from Chennai, Tamil Nadu@JioCare calls are not going and internet is not working. Fix this asap. (Royapettah, Chennai)
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Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu@JioCare Raised a complaint yesterday for internet being down. Technicians were supposed to come between 11 and 12 noon. But no one called. No one has come.
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare again same story. Engineer came and said issue with the board in the street and this need to be addressed by OM team. Shame on your service. Why the OM is not taking action on this. On top of it, in the new pole there is no power supply
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare Thanks but why can't you give a wifi dongle till you resolve the issue. I am using prepaid connection. For the past 6 days I am not using the network even after paying for 28 daya. Will you extend my bill date ?.
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Abhijeet Singh Rajput (@abhirajput1999a) reported from Chennai, Tamil Nadu7982605670 @reliancejio Team Your very bad condition of the network!! Dear Tim Request you to fix the network problem as soon as possible
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Mohanakrishnan G (@gmohanakrishnan) reported from Sembiyam, Tamil NaduHey @JioCare - Service Request Number SR00001B80GG for your JioFiber - Internet not working for 10 days now. Horrible! How can I get the amount waived off for 10 days because I’ve not used your connection. We are working from home! @UfterYou
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Lalith Kumar (@LalithK13015347) reported from Nāravārikuppam, Tamil Nadu@JioCare Resolve this issue soon as possible we are facing the worst Jio service
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mahe 🇮🇳 (@mach2042) reported from Sembiyam, Tamil Nadu@JioCare pathetic service in Periyar nagar Chennai. Internet down in the region for the last 3 days.. No response from thr service team
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Sha Nu (@Syedsirajudeen) reported from Chennai, Tamil Nadu@JioFiberChennai very poor service, technician behaviour is worst #Jio #Reliance #RelianceJio
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MOHIT M LODHA JAIN (@mohitlodha91) reported from Sembiyam, Tamil NaduIndia's worst fibre net service is @JioCare @reliancegroup plz don't take connection specially in Chennai From past 10 days no engineer came for repair faulty line So I request don't go jio fibre net @JioFiberChennai
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Manisha jain (@manisha03isha) reported from Saidapet, Tamil Nadu@JioCare , @reliancejio It’s request to train your staff before Deploying at stores and Pls choose some professional staff .The staff at Jio mint street ,sowcarpet ,Chennai doesn’t have work knowledge and they talks so rudely with the customer .Worst experience ,poor service
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare any customer service oriented person in Jio can confirm whether you can provide jio dongle till you set my connectivity issue as interim solution since I have already recharged and not using my net for the past one week
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Cyrus joel (@cyrusjoelcj) reported from Chennai, Tamil Nadu@JioCare Yes as you mentioned he identified the issue the issue happened on router box the technician said the box has to replace, to replace the box why people taking too much of time,(the Router box that you given just around 5months old but now it's not working) hope you will replace
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Aaditya Prasanth (@Junior_Essarpee) reported from Chennai, Tamil Nadu@JioCare Being in Chennai and Not Receiving The Welcome Offer for 5G Services is pretty bad and if you want to talk about the recharge plans I am eligible twice!
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knv nair (@knvnair) reported from Chennai, Tamil Nadu@reliancejio i have a jio wifi router which is prepaid. I wanted to ascertain whether it is active so that i could recharge it. I called all available helpline numbers. After sharing jio number and linked telephone number and explaining my issue, theAdvisors were least helpful.
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Venkatesh Srinivasan (@venkichats) reported from Nāravārikuppam, Tamil Nadu@JioCare This num belongs 9345642098 to Siva TL, chennai madavaram branch 600060 or 600051. spoke to me told that he is direct jio employee and designated as TL. He only pushed me for new connection and team members who visited my place both pushed me to cancel the existing one.
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Suveen (@Suveen_) reported from Saidapet, Tamil Nadu1. Why will the service request close saying it been resolved, when it not resolved? 2. Since its old request is close, the new one will take another 24 time to resolve.... I mean this can go on... Can any manager or some in charge get on this and call me. @JioCare @reliancejio
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Paul Dilton (@DiltonPaul17) reported from Sembiyam, Tamil Nadu@JioCare I just received below sms and this is not True though. With reference to Service Request Number SR0000182ZVJ, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number ** is on hold as our Jio service engineer did not get access to your premises.
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naganathan (@sitharkaatan) reported from Chennai, Tamil Nadu@JioCare When the Service Engineer opened the junction box hanging in the corporation lamp post( unusual for Jio. ) one connection was without a plug that was mine.. He did not have spare plug so it took another 12 hours. Photos taken will be attached . ___contd
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Kirankumar Matti (@KsMatti11) reported@JioCare 6 months there’s been no network during power cuts, and now there’s no proper network even when power is available.Customer care only sends emails/SMS saying “resolved” while the issue continues. Looks like complaints are closed just on paper. Weste service
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Ravi Singh (@rsingh033023) reported@JioCare What is the purpose of adding the picture when I have to text you the entire message, please do your work by getting my details with SR no on the picture. The type of customer service @AkashMAmbani
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Prof (Dr) Ripin Garewal (@TheGarewal) reported@JioCare I'm not able to port to postpaid for 6 months now, despite my multiple visits to service centres and online calls. Please help me ASAP. The app is unresponsive and so is your customer care @reliancejio
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Chikitha (@SRKsChikitha) reported@JioCare I need person to visit today and solve or else I will remove the box and keep aside. Will go with other network. Enough of fake promises due to which my work has suffered a lot. Not more, solve today or cancel the connection. @reliancejio
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Rohit (@hillysailor) reported@Tara_Deshpande @reliancejio They will disconnect the very second the monthly subscription is over. But even if the connection doesn't work for days, no recompense.
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sharath karthik (@sharath1690) reported@JioCare No details were shared, it’s the same generic mag you receive. No hope for resolution. #ban_jio #jiofails
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Vinay k n (@vinaykn8889) reported@JioCare @JioCare My Jio SIM was deactivated on May 15 while I’m living in Sweden. Customer support asked me to visit India for reactivation, which isn’t feasible right now. All my banking OTPs are linked to this number. Requesting a temporary activation. Please help.
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Denish Pegu (@pegudenish) reported@JioCare Dear Team, Kindly cancel my booking request with Set-Top-Box ref Order Number NO0001DEWN3M.
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Nitesh Tomar (@noonetomar) reportedInstalled Jio AirFiber just 15 days ago by paying 3300, and the internet has already been down for the last 5 days. Customer care numbers are unreachable and there’s been zero support or resolution. Extremely disappointing service experience from @reliancejio @JIOAIRFIBERIN.
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ayush singh (@ayush2212) reported@RelianceDigital This is ridiculous, 24 hours passed but no response from #reliencedigital. @RIL_Updates @reliancejio What a pathetic customer service is.