Reliance Jio Outage Report in Sūrappattu, Thiruvallur, State of Tamil Nādu
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours in Sūrappattu, State of Tamil Nādu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrappattu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 08: Problems at Reliance Jio
Reliance Jio is having issues since 12:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (58%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (11%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Sūrappattu, Thiruvallur, State of Tamil Nādu
The most recent Reliance Jio outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Wi-fi | |
| Chennai |
Internet | |
| Chennai |
Wi-fi | |
| Chennai |
Internet | |
| Chennai |
Wi-fi | |
| Chennai |
Total Blackout |
Community Discussion
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Reliance Jio Issues Reports Near Sūrappattu, State of Tamil Nādu
Latest outage, problems and issue reports in Sūrappattu and nearby locations:
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Ganesh
(@ganeshs20c) reported
from
Chennai, State of Tamil Nādu
@JioCare @reliancejio Have installed your #JioGigafiber in Velachery, #Chennai few days back..the maximum speed received is less than 40Mbps than the committed 100Mbps..and couple of other issues.. kindly rectify.. #CustomerService #CustomerExperience #JioFiber
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Subramani Madaswamy
(@ersubramanim) reported
from
Venkatapuram, State of Tamil Nādu
@JioCare @reliancejio jiofiber connection drops frequently Service ID 299045546781
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Nagaraj
(@remoworld) reported
from
Chennai, State of Tamil Nādu
Going to terminate my @HathwayBrdband of 1000₹ plan of 100mbps with 1200GB FUP and im going to opt with @reliancejio Newly Launch of broadband connection and DTH Service waiting for the plans in chennai @JioCare
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JI
(@JI25387657) reported
from
Chennai, State of Tamil Nādu
@JioCare I have been installed Jio fiber net modem on 2nd sep but till date my activation has not happened... I’m fed up with the worst customer care and they raise tickets and that is not resolved but I receive msg as ticket closed as activated.
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Vinod Bhattar
(@vinodbhattar) reported
from
Chennai, State of Tamil Nādu
@JioCare @reliancejio wrong recharge of Rs 594 got activated which works only with Jio phone on 8639311824. Customer care is asking to recharge with normal plan for smart phone and are not able to reverse the wrong plan. Need you to help this number to be with Jio forever #Jio
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Hari
(@grhari7) reported
from
Chennai, State of Tamil Nādu
@JioCare Very Very Slow Speed..getting 0.30 Mbps speed only..
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Madrasa Suthi Paaka Porom
(@MadrasFoodVlog) reported
from
Chennai, State of Tamil Nādu
Everyone is lying. No one is honest. #JioGigafiber @reliancejio @JioCare But I do not know 😜 exactly... it is a jio network 🤔
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Ganesh
(@ganeshs20c) reported
from
Chennai, State of Tamil Nādu
@gopalakrish @dimaagkoshot Yes, can get only 40Mbps max in Velachery...the customer care has told the speed is upto 100Mbps..😦.. @JioCare @reliancejio #JioGigafiber #JioFiber .. I'm getting 90Mbps with @airtelindia ... But I'm waiting for today's announcement..!
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Kr Anil
(@kranilsai) reported
from
Chennai, State of Tamil Nādu
When I will get broadband connection @JioCare @reliancejio or should I continue with @airtelindia @Airtel_Presence. Airtel poor services & Jio poor impression.
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gunjan parashar
(@gunjan_parashar) reported
from
Kalaimagal Nagar, State of Tamil Nādu
@airtelnews @Airtel_Presence slow speed mostly I am getting is below 1 mbps and it is very fluctuating from airtel 4g hotspot. @reliancejio do not have plans according to my need and airtel speed sucks.
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Jayesh Jain
(@jayesh2091) reported
from
Chennai, State of Tamil Nādu
@airtelindia apart from mobile it’s time to change the broadband connection also from Airtel to @reliancejio because your speed sucks and so your plans too. Very expensive.
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MJF Ln Dr Sarath Babu S, Ph.D
(@AryanSarath) reported
from
Saidapet, State of Tamil Nādu
.@JioCare Hello Team, could you please let me lnow as to which JioFi device is powerful - JioFi2, JioFi 4 or JioFi5 coz the place where I live has poor mobile signals & I struggle a lot to get proper connectivity. P.S. I currently use JioFi2 device
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Pramod Kumar Prusty
(@Pramodkumprusty) reported
from
Kaikalapettai, State of Tamil Nādu
@JioCare I request not to make mandatory to include IUC with regular recharge. Trust your customer, allow them to make 1st call to other network with IVR voice to remind that you dialed to other network, 6 Paisa/min same will adjust on your IUC recharge. Trust on your Customer.
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Jayesh Jain
(@jayesh2091) reported
from
Chennai, State of Tamil Nādu
@JioCare I guess your services will never reach our area.
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Sathish Babu B
(@Bala_Sathish) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet This is very bad, I still don't have a resolution for the outage...I will wait a couple of days and move on to another service provider. The general feedback on your service is poor, wonder if you have given up due to competition from @JioCare #JioGigaFiber
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Shanmugam,my country above all, I am proud,indian
(@Shanmuga365) reported
from
Chennai, State of Tamil Nādu
Hey @reliancejio Please revert back before you loose the customer base
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Milind Mungikar
(@mungikar_milind) reported
from
Chennai, State of Tamil Nādu
@reliancejio . Our facility in Karur was visited by two executives from Reliance Jio on 8th Aug and they have assured that they will fix new tower in next two weeks on or before 23rd Aug 2019. I will update you accordinhly.
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ashoksamdaria
(@ashoksamdaria) reported
from
Sembiyam, State of Tamil Nādu
@reliancejio keep work on retailer happy they are roots if u not give benefit to retailer it's not good ki like 3000 pm sales and do 5 activection then u get demo plan ..Only 1 gb and jio to jio free ..If I call another network then no demo plan look airtel voda retailer benifit
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Mahesh Rajagopaal
(@maheshjourneys) reported
from
Chennai, State of Tamil Nādu
@JioCare network is very unstable and Don't even ask about internet as even attending call has lot of drops please look in to this issue at our offices
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nsdevaraj
(@nsdevaraj) reported
from
Kalakshetra Colony, State of Tamil Nādu
@JioCare It got resolved (not sure how), can you please close the service request..
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Nitin Chavan
(@Im_NitinChavan) reported
from
Chākan, State of Mahārāshtra
Hello @JioCare will you suggest me better service operator than you. I want to port out from you. Since I am fed up with your network from last 15 days. @airtelindia please check the network speed at my location if it is super then I will port in with you.
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Mehak Taneja
(@tanejamehak08) reported
Part 7- On tweeting I don’t know how many times, and sending all my account details, I still got no help. They text me at 11:45 am, asking for a good time to talk. What is wrong in their head? Don’t they have the whole day to call me and are messaging me at 12 at night? @JioCare
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VIVEK DUTT
(@duttsaab) reported
@JioCare Priority, 43 minutes left for resolution
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Pranjal Ghildiyal
(@PranjalGhildiy1) reported
@JioCare @reliancejio the state of negligience saddens me. No repair engineer arrived at my home even after complaining about my jiofiber connection. The repair person is very rude when talked to and makes excuses everytime. Getting cheated by a reputed company was unexpected.
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Mehak Taneja
(@tanejamehak08) reported
Part 6- This took about 3-4 days and I was asked to give my account information to 3 different people who said they sympathies with us and yet were of no help. @JioCare @reliancejio
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Sumit Motiramani
(@SumitMotiraman1) reported
@JioCare Is there any possible way to get those invoices? I need those please help
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Nishit Behera 🇮🇳
(@NishitBehera) reported
It's been more than 7 days till now @JioCare had not resolved my issues. Very poor customer service. Not expected from @reliancejio . No one is giving perfect solutions. Everyone in customer service department is confused what solution they will provide. Horrible
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Pranjal Ghildiyal
(@PranjalGhildiy1) reported
@JioCare @reliancejio it saddens me that even after repeated requests to troubleshoot an issue with my jiofiber connection, no repair engineer has arrived. The repair engineer in contact is very rude. Getting this kind of customer service from a trusted brand is shocking.
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Gulshan Mishra
(@Gulshan24533958) reported
My father is using Jio Sim Over 3 years but the network is wrost when my dad call on your customer care number they always says that the problem will resolve in 2 months but this didn't happened and I heard the news that you guys are working on 5g spectrum @reliancejio
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VIKAS SANAP
(@vikassanap100) reported
@ViCustomerCare my mom uses simple phone. I dialed *212# to check balance and 30 Rs got deductd for the service we don't want. I have already ported 5 family members no to @reliancejio from idea. Looks like one more need to be ported.