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Reliance Jio outages and service status in Sūrappattu, Tamil Nadu

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Sūrappattu, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jun 5, 11:05 PM GMT+5:30.
  • 62% Internet (62%)
  • 22% Wi-fi (22%)
  • 14% Phone (14%)
  • 3% E-mail (3%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrappattu, Tamil Nadu

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrappattu, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 5: Problems at Reliance Jio

Reliance Jio is having issues since 09:30 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrappattu, Tamil Nadu

The most recent Reliance Jio outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Internet 4 hours ago
Chennai Internet 12 hours ago
Chennai Internet 4 days ago
Chennai Internet 6 days ago
Chennai Internet 6 days ago
Chennai Internet 10 days ago

Nearby cities with recent reports

Chennai

5 recent signals

4 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sūrappattu, Tamil Nadu

Latest outage, problems and issue reports in Sūrappattu and nearby locations:

  • akashkumar1520
    Akash Gupta (@akashkumar1520) reported from Chennai, Tamil Nadu

    @reliancejio @JioCare Internet speed is too slow. Tried calling customer care but call is dropping everytime.

  • Aravind88001838
    Aravind (@Aravind88001838) reported from Sembiyam, Tamil Nadu

    @JioCare From eve trying to connect to your customer care jiofibre is down from eve. Not even a response.

  • khnaveen
    khnaveen (@khnaveen) reported from Chennai, Tamil Nadu

    @JioCare Dear Murali, I understand your concern regarding cancellation and refund of security deposit. Sir, as I checked cancellation request was closed without any action (SR00001FZ4SM, SR00001G1Y3J). Without my consent and action how can your people close the cancel issue

  • ku3mar
    upendra vaishnav (@ku3mar) reported from Chennai, Tamil Nadu

    @reliancejio i recently shifted to new house in same city and requested for relocation but customer care, technician all are saying there service unavailability.but my landlord has jio fibre,his other tenant has jio fibre. But if i request for new connection Dey r ready to give.

  • SENTHILKUMAARD
    SENTHIL KUMAR D (@SENTHILKUMAARD) reported from Saidapet, Tamil Nadu

    @JioCare Still I am patience regarding this issue no any resolution taken very dis appointed for the purchase of jio phone next phone paid full payment take this one as serious mater kindly resolve this immediately

  • cyrusjoelcj
    Cyrus joel (@cyrusjoelcj) reported from Chennai, Tamil Nadu

    @JioCare Yes as you mentioned he identified the issue the issue happened on router box the technician said the box has to replace, to replace the box why people taking too much of time,(the Router box that you given just around 5months old but now it's not working) hope you will replace

  • Noobiekidindia
    Noobie kid (@Noobiekidindia) reported from Chennai, Tamil Nadu

    @JioCare @reliancejio It's been a week. Till now the installation for jio fiber business connection was not done. We are facing the worst service.

  • syedjawdhath
    ASYEDJAWDHATH (@syedjawdhath) reported from Chennai, Tamil Nadu

    @JioCare without solving the problem is closed. How it got closed

  • MdSalam55551323
    Md Salamat Ansari (@MdSalam55551323) reported from Sembiyam, Tamil Nadu

    @JioCare But I do not want such rest, it is very bad, suppose if an emergency call is to be made, then first it speaks for 1 minute, then after that the call will take place, then when will I talk @reliancejio #MukeshAmbani

  • Syedsirajudeen
    Sha Nu (@Syedsirajudeen) reported from Chennai, Tamil Nadu

    @JioFiberChennai very poor service, technician behaviour is worst #Jio #Reliance #RelianceJio

  • cyrusjoelcj
    Cyrus joel (@cyrusjoelcj) reported from Chennai, Tamil Nadu

    @JioCare Still the issue not resolved my neighbours are using internet service from jio except me! Kindly make fast this is the fourth the that I have not access the internet! Such a pathetic service yar!

  • LalithK13015347
    Lalith Kumar (@LalithK13015347) reported from Nāravārikuppam, Tamil Nadu

    @JioCare Resolve this issue soon as possible we are facing the worst Jio service

  • gunjan_parashar
    gunjan parashar (@gunjan_parashar) reported from Chennai, Tamil Nadu

    @JioCare i want to cancel the Netflix subscription bundled with my postpaid connection

  • Santhos43739437
    Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil Nadu

    @reliancejio @JioCare Pls look into the blw msg I have received half a dozen of msgs like this Service Request Number SR00001D0SI2, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number +914479625106 has been rescheduled as per your request.

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare Thanks but why can't you give a wifi dongle till you resolve the issue. I am using prepaid connection. For the past 6 days I am not using the network even after paying for 28 daya. Will you extend my bill date ?.

  • parasnew7
    paras jain (@parasnew7) reported from Sembiyam, Tamil Nadu

    @JioCare Not able to browse no network red light blinking

  • SENTHILKUMAARD
    SENTHIL KUMAR D (@SENTHILKUMAARD) reported from Chennai, Tamil Nadu

    @JioCare Any update regarding this issue sir

  • akabhisheklive
    True Detective (@akabhisheklive) reported from Sembiyam, Tamil Nadu

    If you are unable to fix it, kindly disconnect the device from my house. Worst service. @JioCare #jio

  • abhirajput1999a
    Abhijeet Singh Rajput (@abhirajput1999a) reported from Chennai, Tamil Nadu

    7982605670 @reliancejio Team Your very bad condition of the network!! Dear Tim Request you to fix the network problem as soon as possible

  • mytrip2000
    Sushil Kumar (@mytrip2000) reported from Sembiyam, Tamil Nadu

    @JioCare This is what ur person said few hours back & been telling since 6 days. Within today it will be restored and complaint is escalated to higher authorities but all false promises. Bad service from such a reputed organisation.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • thedensecabbage
    thedensecabbage🥬 (@thedensecabbage) reported

    @JioCare I am seriously fed up with this situation. I paid ₹1,200 for the relocation request in March—March. Since then, I have received no communication or updates from your team, which ultimately forced me to book a connection with Airtel instead. Whenever I contacted customer support, I either received no proper response or was passed around without any resolution. After months of frustration, I had almost given up on recovering the amount. However, about a week ago, I received a call from a representative (Abirami - +916382952311) who assured me that she would help process my refund and that I would receive the amount by June 2. Since then, every time I try to contact her, my calls are disconnected, and my messages go unanswered. I have reached the end of my patience. I expect my ₹1,200 refund to be processed immediately. If this matter is not resolved without further delay, I will have no option but to pursue legal action and escalate the issue through the appropriate consumer grievance channels. Please treat this as urgent and provide a clear update on the status of my refund. @TRAI

  • Memespur_2
    विमधायक जी (@Memespur_2) reported

    @JioCare My service request was closed without any improvement in network quality, upload speed, internet stability, 5G connectivity, or call performance. The issue remains unresolved. I have marked it unresolved and will escalate the matter further.

  • iamGauravGhosh
    Gaurav Ghosh (@iamGauravGhosh) reported

    @JioCare Call me immediately and fix the internet connection. Your WiFi is completely offline, the router is blinking red, and I am being forced to use limited mobile data just to stay connected while paying for a 100 Mbps broadband plan that barely works.

  • Vibhu_1008
    VS (@Vibhu_1008) reported

    @JioCare Please work on this request ASAP,or if you are incompetent to do so,please let me know about the process to get this connection disconnected .I will switch to any other service operator. Please let me know if this is going to be resolved or not SR000037LR3N

  • sandipgonly
    sandip gupta (@sandipgonly) reported

    @JioCare @JioCare Worst after-sales service from Jio AirFiber. My internet has been down for days despite multiple complaints. No resolution, no accountability. This is extremely frustrating. Please uninstall my connection from my home immediately. #JioAirFiber #PoorService

  • akg515949
    Ak Gupta (@akg515949) reported

    @JioCare @reliancejio Jio AirFiber order cancelled on 10 May. Refund of Rs 1200 still not received despite waiting 21 days, multiple follow ups and SRN generation. Today I was told the refund would be credited by 5:35 PM but it is still pending. Please help.

  • Mr_GauravJain
    Gaurav Jain (@Mr_GauravJain) reported

    @JioCare Your few days seems to be in months, please be specific about your terms, device picked up few days before but still there's no refund. Looting Customer and their interest thereby

  • __samyakjain
    Samyak Jain (@__samyakjain) reported

    @JioCare my service request for JioFiber has been pending for 3 days, technician visit getting rescheduled every hour and no details being shared by call centre. Pls help.

  • zoya_khan_7_8_6
    Zoya khan (@zoya_khan_7_8_6) reported

    @JioCare DM sent please cancel it .

  • CopRaviSharma
    RAVI PANDIT (@CopRaviSharma) reported

    @JioCare Network is always on 5g mode but speed capped to 64kbps . @JioCare worst service experience