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Reliance Jio

Reliance Jio Outage Report in Sūrappattu, Thiruvallur, Tamil Nadu

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Sūrappattu, Tamil Nadu

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrappattu, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Reliance Jio

Reliance Jio is having issues since 06:10 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 60% Internet (60%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map Near Sūrappattu, Tamil Nadu

The most recent Reliance Jio outage reports came from the following cities: Chennai, and Tiruvānmiyūr.

CityProblem TypeReport Time
Chennai Internet 21 hours ago
Chennai Wi-fi 2 days ago
Chennai Internet 3 days ago
Chennai Phone 5 days ago
Chennai Wi-fi 5 days ago
Chennai Internet 6 days ago

Community Discussion

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Reliance Jio Issues Reports Near Sūrappattu, Tamil Nadu

Latest outage, problems and issue reports in Sūrappattu and nearby locations:

  • Baloo_Ji
    பாலாஜி திருவேங்கடம் (@Baloo_Ji) reported from Chennai, Tamil Nadu

    @JioCare @reliancejio @JioFiberChennai Still my problem is not rectified.. Its almost one week over.. How long should i wait?? No one is bother to rectify this issue.. In my apartment, there are 4,5 connections are having the same issue..

  • ch66traveller
    Mohamed Moinudeen (@ch66traveller) reported from Saidapet, Tamil Nadu

    @JioCare from Korattur Chennai 600076. Very worst service I never face like this every month twice or thrice line will be disconnected. No direct customer care only ivrs. Our complaint will be booked a time slot which will be after two days. no use if we contact installed person

  • mytrip2000
    Sushil Kumar (@mytrip2000) reported from Sembiyam, Tamil Nadu

    @JioCare This is what ur person said few hours back & been telling since 6 days. Within today it will be restored and complaint is escalated to higher authorities but all false promises. Bad service from such a reputed organisation.

  • akabhisheklive
    True Detective (@akabhisheklive) reported from Sembiyam, Tamil Nadu

    Hello @JioCare @reliancejio I've a jio fiber connection and yesterday due to some issue i'm unable to connect my internet. I've raised a complaint yesterday and the request no is "SR00001CUS3Y" but nobody came to fix the issue. Is this the service you are providing. Disgusting.

  • mytrip2000
    Sushil Kumar (@mytrip2000) reported from Sembiyam, Tamil Nadu

    @reliancejio With reference to Service Request Number SR00001D3C4Y for your JioFiber connection having JioFixedVoice Number +914435598237, your appointment with Jio service engineer is scheduled at your premises on 22-08-2022 : 13:00:00. #Bad service It’s been 6days but not yet attended.

  • kiranmehta_2022
    Kiran Mehta (@kiranmehta_2022) reported from Chennai, Tamil Nadu

    @VittalGopal @Airtel_Presence @JioCare We never want to disappoint our customers, Kiran. Please be informed that the charges levied on your account are legitimate. Thank you, Prabjoyt.. Ptabjoyt can you explain how it's legitimate when I pay the payment on 12th jan 2020 and this

  • mohitlodha91
    MOHIT M LODHA JAIN (@mohitlodha91) reported from Sembiyam, Tamil Nadu

    @JioCare I don't need ur service nw I'm fed-up with ur response From 1st July to 9th July I'm nt using ur service I hv reacharge on 30th June Wt use advance payment 10 days my money waste So plz i request u to refund my deposit n recharge amount N I'll go for another better fiber net

  • akabhisheklive
    True Detective (@akabhisheklive) reported from Sembiyam, Tamil Nadu

    If you are unable to fix it, kindly disconnect the device from my house. Worst service. @JioCare #jio

  • Dhannu91
    Dharmender kothari (@Dhannu91) reported from Sembiyam, Tamil Nadu

    @JioCare @reliancejio please help i purchased new sim of jio. It belonged to someoneels before me. I am getting daily calls asking for old owner of this number Please change my number ,i don't wan to purchase new sim.

  • mohitlodha91
    MOHIT M LODHA JAIN (@mohitlodha91) reported from Sembiyam, Tamil Nadu

    India's worst fibre net service is @JioCare @reliancegroup plz don't take connection specially in Chennai From past 10 days no engineer came for repair faulty line So I request don't go jio fibre net @JioFiberChennai

  • ku3mar
    upendra vaishnav (@ku3mar) reported from Chennai, Tamil Nadu

    @JioCare i have a jio fibre connection which is not working since 18.08.2022. complaint is also lodged with # SR00001D0Q7K which is unresolved till date. now i got message that Engineer will visit on 22-08-2022. Worst service from jio.

  • Baloo_Ji
    பாலாஜி திருவேங்கடம் (@Baloo_Ji) reported from Chennai, Tamil Nadu

    @reliancejio @reliancejio @JioFiberChennai The issue has not yet been sorted out.. I have to pay monthly rental amount.. next bill cycle started.. kindly cancel my connection and refund my deposit

  • venkatbchilaka
    venkatesh babu (@venkatbchilaka) reported from Chennai, Tamil Nadu

    @JioCare Getting spam calls on my number frequently even though my number is on DND +91 90255 04094 +91 97899 14433 +91 98738 48340 +91 98861 05647 +91 6381-140458 +91 95385 73273 Some calling and asking 10-20k as donation for child help

  • Santhos43739437
    Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil Nadu

    Nw having cald the cstmr srvice thy have re-opnd the same tkt. But shocking is the msgs & the respnse i got. thy claimed I have rescheduled the visits ... Never did any1 call me in the 1st place. Is there some1 who actually tracks these absurd activities @JioCare @exploreIMC

  • mohitlodha91
    MOHIT M LODHA JAIN (@mohitlodha91) reported from Sembiyam, Tamil Nadu

    With reference to Service Request Number SR00001BYKEA, visit of Jio service engineer for your JioFiber connection having You will now receive an SMS with new appointment date and time. Plz cancel connection n refund amount @JioCare

  • mohitlodha91
    MOHIT M LODHA JAIN (@mohitlodha91) reported from Sembiyam, Tamil Nadu

    Very bad service @JioFiberChennai it is nt working from past 5 days n service engineer visit Beware of @reliancejio don't buy jiofiber service very bad service

  • Baloo_Ji
    பாலாஜி திருவேங்கடம் (@Baloo_Ji) reported from Chennai, Tamil Nadu

    @JioCare @SRJ_Twiits Adeii.. First resolve my issue which is pending more than a week..

  • Hariprasad_2511
    Hariprasad R (@Hariprasad_2511) reported from Chennai, Tamil Nadu

    @JioCare it's been three days since my jio fibre has lost its connection. Every service engineer is coming and not taking any actions. It's very frustrating to me. Some times thought of to change the network. It's been happening frequently. Kindly take the necessary action.

  • Santhos43739437
    Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil Nadu

    @reliancejio @JioCare Pls look into the blw msg I have received half a dozen of msgs like this Service Request Number SR00001D0SI2, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number +914479625106 has been rescheduled as per your request.

  • akashkumar1520
    Akash Gupta (@akashkumar1520) reported from Chennai, Tamil Nadu

    @reliancejio @JioCare Internet speed is too slow. Tried calling customer care but call is dropping everytime.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • PrabhakaranDev7
    பிரபாகரன் தேவராஜன் (@PrabhakaranDev7) reported

    @JioCare Nowdays network strength is very poor in my area. Kindly improve the data strength. Its very difficult to do the wfh activities. previously speed was around 4 - 5 Mbps. now it not crossing 100KBps.

  • PranavS595
    Pranav Salgaonkar (@PranavS595) reported

    @JioCare Told thousand times call with solution not with excuses

  • agarwal_hemang
    Hemang Agarwal (@agarwal_hemang) reported

    @reliancejio @JioCare I have surrendered my Jio connection few months back who's security deposit was INR 2,500 and guess what, I received just INR 250 as a credit. Also, I am chasing Jio customer care for the invoice for past 1 week and no positive response from them.

  • ThakarVrajesh
    Vrajesh Thakar (@ThakarVrajesh) reported

    @reliancejio it's Very Sad To Saw Reliance Has this type of Service. I Want Reliance Fiber Connection But Afte Fill my From and Giving Permission from Society, It's 7th Day No one Will Came To Vist The Site. Even No One Will Call Me Regarding this Process.

  • Pratham6940
    Pratham Jaiswal (@Pratham6940) reported

    @reliancejio @jiocare I am very very disappointed from jio fiber services I am trying for new connection but it is not available since 1,2 years. I think it's the worst service of fiber which is not available to everyone's doorstep and they are not trying atleast for it.

  • anilkumarad
    Dr. Anil Kumar A.D. (@anilkumarad) reported

    @JioCare I am not getting internet to JIO number called prepaid customer care And postpaid customer care all said they don’t have this number

  • NiteshDubey01
    NiteshD (@NiteshDubey01) reported

    @reliancejio As you are saying 5g network ,we aren't getting proper LTE network in our area ,then how we get trust on 5g network. Even i had a complaint 3 times ,but No solution,so we moved on Airtel. @RelianceJioCare @reliancejio5g

  • samaykatweet
    मृत्युंजय् (@samaykatweet) reported

    Hii @JioCare , after waiting for 4 days. I have decided to look for a SIM port from jio to any other service. Because of your irresponsible and unprofesional behaviour I am facing huge loss. But before ending our 6 years long bondinfg I will make sure that I take legal action.

  • aditya089
    Aditya Sharma (@aditya089) reported

    @JioCare Jio Fibre customer care team not providing my solution on my query. The team took more than the stipulated time and unprofessional attitude shown. They are not allowing me to speak with senior officials on the call.

  • Priyanshu659619
    Priyanshu Singh Jadoun (@Priyanshu659619) reported

    @reliancejio Not good network of the also my 4G speed down and also my phone every time tell that out of network area and switch off what the 5G ???