Reliance Jio outages and service status in Powai, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 3 outage signals in the last 24 hours around Powai, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Aug 19, 5:21 PM GMT+5:30.
- Internet (67%)
- Wi-fi (12%)
- Phone (8%)
- Total Blackout (7%)
- E-mail (6%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Powai, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Powai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 19: Problems at Reliance Jio
Reliance Jio is having issues since 12:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Powai, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
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1 hour ago | |
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Mumbai
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Internet | 5 hours ago |
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Mumbai
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Internet | 9 hours ago |
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Mumbai
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Internet | 4 days ago |
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Mumbai
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Internet | 4 days ago |
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Mumbai
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Internet | 5 days ago |
Nearby cities with recent reports
13 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Powai, Maharashtra
Latest outage, problems and issue reports in Powai and nearby locations:
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Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare Why should I again revert when I am telling you issue isn’t fixed and I have given you ticket number which captures every details then why you keep on asking me. Please advise what has been done to fix this issue till date?
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ROHAN GOHIL (@ROHANGOHIL) reported from Yashodham, Maharashtra@JioCare All the iphone user are facing the same issue please solve it as soon as possible or u guys will lose all the customers
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shah (@shah7543) reported from Mumbai Suburban, Maharashtra@reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet
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Mitesh Saraf (@miteshsaraf78) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare Hey when is #Mumbai getting #5G really sick of this useless currant network 😡
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare Keep on working you have time till 31st Dec 2023 to call a customer who wanted to port in JIO and this is what @reliancejio calls 5G service
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gunjan khatri (@gunjankhatrii) reported from Mahape, Maharashtra@reliancejio @JioCare @_MukeshAmbani I am trying to order jio fiber box from last 15 days raised ticket also but i am told no stocks ..wanted to know if I can get the fiber setop box ..as never tght this item also will have shortage
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मॅथ्यू अँटनी|Mathew Antony|മാത്യു ആന്റണി (@mathewmantony) reported from Mumbai Suburban, MaharashtraIt's been 2 days @reliancejio internet services is down in Bandra.Apart from the consistency in giving SMS updates that service is not restored,there is no uptime. Will they also give billing reduction to all the subscribers.All are saying that no human interface at all.
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Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra@JioCare RT news channel is not working on jio fiber.Please help
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Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra@JioCare is there some issue with vowifi in jiofiber? Please clarify! Or is it related to jio sim?
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DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra@JioCare In my jio fiber plan,of Rs 999,I am getting a speed of 31 and 25 ,when it is supposed to be 150 or whereabouts, what is the reason for slow speed ? Please check
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Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, Maharashtra@JioCare need to connect to customer care
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SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra@JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio
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Vikas Shaw (@VikasShaw16) reported from Mumbai Suburban, MaharashtraMay I know any genuine contact person number I want to install mobile network tower in Mumbai on my rooftop @reliancejio @airtelindia @VodafoneGroup
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Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra@reliancejio jio fiber isn’t working properly in Kopar Khairne. Please fix asap
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Anil (@Alwaysanil_) reported from Mumbai Suburban, Maharashtramy jio fiber is not working i also complained and booked for engineer service but still no response received. @JioCare @JioFibre @reliancejio
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Mehak Kala (@mehak_kala) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio @JioFiberChennai When v need the connection then why it takes only half a day. Horrible sales team especially Hemant Singh frm Thane branch +919321003391 Need dis sorted asap
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श्रीनिवास शर्मा (@shriniwas07) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare @ImAtulKansal We are following since 6 months for the installation of cable for Jio Fiber. No service is being received from you.
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praachi (@praachinh) reported from Mumbai Suburban, Maharashtra@reliancejio @DoT_India @TRAI Jio has been unnecessarily charging me for Netflix subscription which i have deactivated in Sept 2022.When i called the customer care services they said charges are correct and nothing can be done.I request the telecom authorities to help me in this
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Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, MaharashtraHow should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio
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Indian (@Ankit28789794) reported from Yashodham, Maharashtra@reliancejio @JioCare @JioSaavn Feedback: caller tunes sound quality is very very poor, users loves to set up their loved tune but caller tune sound quality is super poor than the actual sound. It is disappointing, please see if you can improve in that section. Thanks
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Harshil Jain (@jainharshilll) reported@JioCare Your customer support is completely inaccessible. I’ve tried calls and WhatsApp, but there is no way to reach a human representative to disconnect my Jio AirFiber connection. Preventing customers from cancelling a service through automated systems is unacceptable.
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Shankar das (@Shankardasblog1) reported@JioCare Waiting for for 10 days for a air fiber installation? I think you should think about customer experience 🤔
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Pratham A S (@pratham__2314) reportedCalled JioFiber for a new connection today. An AI picked up, sorted everything, then recommended a basic plan with free router, free set-top box and hyped it up like a friend: "is it awesome." Didn't expect customer support to have this much personality. @jio_fiber @JioCare
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Shah Alam (@shahalam4062) reported@JioCare Still Not Working🤦
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Saurabh Sharma (@sauss_ssharma) reported@reliancejio @reliancejio @TRAI I’ve been using JioFiber at my location for a long time, but for the last 15–20 days, the service has not been working properly. Please look into the issue and resolve it at the earliest. #JioFiber #InternetIssue
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Himanshu Shivnani (@himanshushivnan) reportedInstalled the @jio_fiber in 2020 with refundable security 1500₹. Closed the connection in April/may 2026. But got only ₹500 as refundable amount. customer care person telling me that ₹1000 was charged for installation in 2020. What pathetic and disappointing service @JioCare
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Harsh Kumar (@realharshkumar) reportedNew achievement unlocked: Speak to a real human at Jio Customer Care 🏆 Requirements: ❌ Have an internet problem ❌ Need technical support ❌ File a complaint ✅ Don’t pay the bill @reliancejio @JioCare
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Binidh Gupta (@binidh) reported@JioCare Yes please cancel that and initiate the refund
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Ravi G (@ravigadani) reported@reliancejio @JioCare Service request no. SR00002NIBD4 JioFibre home connection. Almost 36 hours without internet. The service request was raised at 07.38am on 18th August 2026. No response on any platform. If I call the customer care on 18008969999 with my registered mobile number, then the system identifies it and only give the automated reply “YOUR REQUEST FOR ENGINEER VISIT IS ALREADY IN PROGRESS AND A TECHNICIAN WILL BE ASSIGNED SHORTLY”. The phone hangs automatically after that. I have no way of talking to a human customer representative. I called from another number with a hope that the system won’t identify it and put me in touch with an actual human customer rep. I called today morning, approx. 24 hours after the service request was raised. And finally, I could talk to a human customer rep. I was assured of quick resolution, but it is approx. 6 hours since that call, and no response on any channels. I have no idea what the problem is. Is this what you call customer service????
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Madhav Tripathi (@madhavtstocks) reported@jitendraverma__ @JioCare This doesn't happen with me mostly but at least two times this happened with me. Never share your 5G data with a 4G network.