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Reliance Jio

Reliance Jio outages and service status in Powai, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 7 outage signals in the last 24 hours around Powai, including 7 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 20, 2:55 PM GMT+5:30.
  • 59% Internet (59%)
  • 20% Wi-fi (20%)
  • 14% Total Blackout (14%)
  • 4% Phone (4%)
  • 2% TV (2%)
  • 1% E-mail (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Powai, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Powai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 20: Problems at Reliance Jio

Reliance Jio is having issues since 10:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Powai, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, Dombivli, Airoli, and Thāne.

CityProblem TypeReport Time
Mumbai Internet 2 hours ago
Mumbai Total Blackout 3 hours ago
Mumbai Internet 6 hours ago
Mumbai Wi-fi 9 hours ago
Mumbai TV 17 hours ago
Mumbai Internet 17 hours ago

Nearby cities with recent reports

Mumbai

19 recent signals

2 hours ago
Mumbai Suburban

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Powai, Maharashtra

Latest outage, problems and issue reports in Powai and nearby locations:

  • snair700
    Sethu Nair (@snair700) reported from Mumbai Suburban, Maharashtra

    @JioCare What a ****** network. When your recharge expires all network go slow specially the data network.

  • TheVinodNair
    Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra

    @JioCare Everytime I am given this same vague replies and no concrete resolution. Huge mistake that I ported out from Airtel to Jio for such sub standard network and more so for such pathetic service experience as no one in Jio ever listens. Such arrogance

  • UD_SHAH79
    UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra

    @JioCare @reliancejio #jiofiber #worstinternet service provider net down past 12 hours in our area and yet cannot resolve the issue

  • sonianotani
    Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio 5 days since registering entity on trueconnect and making a payment. Received invoice and email saying registered but we cannot move forward. Multiple complaint raised on email. Extremely frustrated! Urgent support needed

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra

    @JioCare Not able to connect with anyone for activation of my Jio fiber set top box and buying a wifi extender,, kindly help,sick of the service

  • anurag11820
    Anurag Tiwari (@anurag11820) reported from Thāne, Maharashtra

    @reliancejio Jiotrue5G is not working on 5G phone Realme 10pro+ 5G But Airtel 5G @airtelindia is working

  • nidhayephand
    Nidhaye Phand (@nidhayephand) reported from Yashodham, Maharashtra

    @JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!

  • Pathak67k
    Tripurari Pathak (@Pathak67k) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare your network gone crazy....i received at least 16 calls from different state including 2 calls from J&k. Everyone is saying that I called them but how ?? I am in a meeting with peoples and my mobile is on table, no one using the how can I make call ??

  • ArnabKantiGhosh
    Arnab Kanti Ghosh (@ArnabKantiGhosh) reported from Yashodham, Maharashtra

    I have a #jiofiber broadband. But I think the router is bad. Beacause the 5Ghz band is good the whole flat but the 2.4Ghz band is only available when I stand infront of the router. Also no response from the local team. This much bad service is not expected from @reliancejio.

  • sonianotani
    Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra

    No customer care number. Emails got a few holding replies and then no replies. This is a critical service for us!! @reliancejio @JioCare

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare Inspite if registering a new complaint this afternoon at 12:30 I was been told that an engineer would visit by 3pm and it’s already 5pm but nobody here and also no communication, is this truly a 5G experience which you’ll claim??? Poor customer service

  • CelestinPillai
    Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra

    @JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.

  • CelestinPillai
    Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra

    @JioCare Why am I not getting 5G even though it is available at my location? Other users are able to enjoy Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.

  • WhistleBlower_H
    Whistleblower-सिटी बजाओ📢 (@WhistleBlower_H) reported from Yashodham, Maharashtra

    Jio 5g Service Net...Hahahaha. It seems to run at a speed of 2G. 5G Internet service is still not available in cities like Mumbai Metropolitan. Ambani company is fooling all Indians. @reliancejio @JioCare @TRAI

  • starchaitnya
    Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra

    Hello @JioCare r u seriously care your customer

  • Alwaysanil_
    Anil (@Alwaysanil_) reported from Mumbai Suburban, Maharashtra

    my jio fiber is not working i also complained and booked for engineer service but still no response received. @JioCare @JioFibre @reliancejio

  • ashishhattangdi
    Dr. Ashish S. Hattangdi (Ph.D) (@ashishhattangdi) reported from Yashodham, Maharashtra

    @JioCare i wanted to Port our family numbers from prepaid to postpaid family plan. No response from website etc. Pls help

  • vsy135
    Vinod Yadav (@vsy135) reported from Mumbai Suburban, Maharashtra

    Pathetic service from @JioCare . Went to kanjur jio office (near huma cinema) to get my father's sim changed as existing one was corrupted. Everyone in that lane had electricity except jio store. Jio representative said "meter had been cut down as electricity bill is not paid"

  • modynishant
    Nishant Mody (@modynishant) reported from Mumbai Suburban, Maharashtra

    Dear @reliancejio we just bought a new jio sim and it’s showing enter network unlock code. We only have 3 attempts left. Kindly guide.

  • miteshsaraf78
    Mitesh Saraf (@miteshsaraf78) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare Hey when is #Mumbai getting #5G really sick of this useless currant network 😡

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • i_LiveOnMars
    S A H I L (@i_LiveOnMars) reported

    @reliancejio @reliancejio I had registered a service request and u tagged it 'solved/closed' but the issue still remains. I'm tagging you from days awaiting for reply but no service is being provided by you. I'm totally unsatisfied with this behaviour. Maybe @JioCare blocks its customers?

  • AnupamDixit3
    Anupam Dixit (@AnupamDixit3) reported

    @JioCare @JioCare Internet down for 32+ hrs. Multiple follow-ups but no update or timeline. Seriously impacting my work. Please resolve within the next 4 hours. #Jio #PoorService

  • anujverma2001
    Anuj verma (@anujverma2001) reported

    My Jio number suddenly stopped working without any prior notice, and this is not the first time it has happened to me. This number is linked to many important accounts, I request Jio to look into this issue immediately, reactivate my number. @JioCare #Jio #JioCare #NetworkIssue

  • thisisBalajiG
    Balaji (@thisisBalajiG) reported

    @JioCare booked for #JioAirFiber connection and done payment yesterday. They promised me for installation today but no one is responding . Below is order detail Dear Customer, Order Number NO0001DJJTQ0 is scheduled on 19-May-2026 between 13:00:00 - 15:00:00.

  • iidontkknowww
    idontkknoww (@iidontkknowww) reported

    @JioCare I visit my bank and describe the issue and they are saying it was successful payment from our side (bank of baroda) now it was your problem Jio Team not the bank problem now it's your responsibility to give me refund or credit the 2 month jiohome recharge in my account. @JioCare

  • bhupendrakmehta
    Bhupendra k mehta (@bhupendrakmehta) reported

    @JioCare Hello, if it is not activated then cancel and refund, because it does not know when it will be activated, it has been more time than the time you want, the request has been waiting for 3 days, but the positive response has been received from anywhere yet

  • WeAreNashik
    We Are Nashik (@WeAreNashik) reported

    @APYAPATIL @JioCare we are also facing same issues since last week they are absolute clueless how to fix internet worse than bsnl

  • Singla16Neeraj
    Neeraj Singla (@Singla16Neeraj) reported

    @JioCare @reliancejio @jio_fiber This is what I am getting after paying for 300mbps plan. Vaahiyaat log ho tum log. Fir piche pdoge kyu cancel krdiya connection. Jab customer ki kadar hi nhi krte tum log

  • VijoyTiwary
    Victory (@VijoyTiwary) reported

    @reliancejio @RCBTweets Aap ballia mein mobile internet ka sudhar karein, too much drop in network, always fluctuating

  • sachin_public
    Sachin Bhandwalkar (@sachin_public) reported

    @JioCare If you cannot install my connection immediately, stop wasting my time. I will cancel this order today and switch to Airtel. Order ID: N00001DC5URC SR No: SR0000364M57 Need an immediate and final resolution NOW. #JioAirFiber #PoorService #JioCare @reliancejio @JioCare