Reliance Jio outages and service status in Sholinganallur, Tamil Nadu
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Sholinganallur, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sholinganallur, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sholinganallur, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 28: Problems at Reliance Jio
Reliance Jio is having issues since 02:10 PM IST. Are you also affected? Leave a message in the comments section!
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Reliance Jio Issues Reports Near Sholinganallur, Tamil Nadu
Latest outage, problems and issue reports in Sholinganallur and nearby locations:
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kanagaraj(kj) (@Ms_kanagaraj) reported from Saidapet, Tamil Nadu@JioCare Jio Internet connection worst please fix that problem I’m in Mogappair,Chennai,Tamilnadu 🙏
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Pooja Saboo (@escapadingwhims) reported from Saidapet, Tamil Nadu@JioCare I have messaged but have not received any support.
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sathya (@saro2101) reported from Sholinganallur, Tamil Nadu@JioCare paid jiofiber on 2nd Oct,installation done on 4/10, but still Internet connection not activated, several follow up with sales & engineer team, nothing happened, customer service number not working, live chat not connecting, no proper reply for email, worst ever service.
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vignesh karthik (@vicky_rulezz) reported from Saidapet, Tamil Nadu@JioCare This is 3rd time I'm facing the same issue in this month. Poor maintenance work. What kind of maintenance you doing for a month ? continuous disconnection ruin my daily office work. #poorservice
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SKA DhirajSabharwal (@dhirajsabharwal) reported from Sholinganallur, Tamil Nadu@imthepk @airtelindia @reliancejio Pathetic network
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Aarudhraa Sundar (@AarudhraaSundar) reported from Saidapet, Tamil Nadu@JioCare @reliancejio @MukeshAmbaniOf shameless culprits is Jio care team, without reading mail/knowing customer name, just replying ie compensation is nt possible, who asked? Urs sales person/team mistake,let them pay from ther pockets. Mr.peddada venkatesh has replied
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Nidhya (@NSathreyan) reported from Sholinganallur, Tamil Nadu@JioCare @reliancejio Internet was down and it was reported on Mar 25, 8 AM assured it would be fixed in next 24 hrs. After 72 hrs still waiting for fix. We have reported multiple channels but no one care about customer service. Thank you giving such valuable service. #Jio
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Satish B (@balusatish) reported from Sholinganallur, Tamil Nadu@JioCare @JioCare hello team , made a call to customer support to fix my jio router . Was promised a call from technician in two hours yesterday. Still no call back. SR0000131SC8. Please help
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sathya (@saro2101) reported from Sholinganallur, Tamil Nadu@JioCare +914479691511 Got connection on 2/10/2020 , still not activated, after several follow up with sales team & engineer team, still now query is not resolved, i am really fed up with the service in initial stage itself, think i need to cancel the connection & get the refund
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare team I had recharged my jio in the month of aug. But almost for 8 continuous days I had network issue. Fault at your end later rectified. My question is since I have not used for 8 days because of your fault, will you extend my due date in sep? Ac no 91 4479677164
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Mohan Shyam Yadav (@Mohanshyamyadav) reported from Sholinganallur, Tamil Nadu@JioFiberChennai @JioCare I want to cancel the booking of jio fiber connection. Order ID is NO0000IYVDYB and mobile no. 7017296251. Please refund my money. THANK YOU
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Balaji Shanmugam (@balagraphy08) reported from Sholinganallur, Tamil Nadu@JioCare @JioCare if you cannot solve this issue, say it transparently, I'll choose to go with other networks who looks super reliable. They are all up and running super fast. My network bar is just 2 pts, Internet speed is 30 to 60 KBPS.
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Sundar Rajan (@Sunradnus) reported from Saidapet, Tamil Nadu@JioCare @reliancejio #networkdown My Jio mobile network is down since two hours. Chennai. When will I have my network back. #jionetwork #Jiodown
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare any customer service oriented person in Jio can confirm whether you can provide jio dongle till you set my connectivity issue as interim solution since I have already recharged and not using my net for the past one week
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Gnanasekar (@Gnasekar) reported from Sholinganallur, Tamil Nadu@Jiocare fiber Service Request Number SR000016W497 is open for 4 days. Adding fuel to the fire, while everyone was home, streetsmart technician gave a missed call, refused to pick response calls and closes the ticket. Jai Hind, lesson on customer service.
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muthu (@mercedesgmk) reported from Saidapet, Tamil Nadu@JioCare Hey don't you guys have sense?? I am saying there are 4 complaints open already, what is the status of those?? 2 cases are 7 plus days old, why there is no proper resolution?
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Sriganesh Raman (@sriganeshr) reported from Sholinganallur, Tamil Nadu@JioCare 2 days since i raised service ticket for internet being down. Technicians were supposed to come y'day. It's going to be end of the day on day 2 but no sign. Will you guys keep connection on if I delay the payment by a day? Will you compensate for service deficiency?
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Thor (@Thoravenger_) reported from Porur, Tamil Nadu@JioCare Signal down and Internet not working #Chennai
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Neutral Odisha News (@NeutralOdisha) reported from Sholinganallur, Tamil Nadudue to pathetic 4G speed of @airtelindia, going to port out to @reliancejio. @Airtel_Presence used to be the best network but now the network quality is pathetic, especially the data speed literally sucks and tests ur patience,in 2004 used to get better internet speed in #Airtel
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Ravichandran Saran (@itzmesaran98) reported from Sholinganallur, Tamil Nadu@reliancejio @flameoftruth I am experiencing a poor service from you on my jiofiber.I have raised an issue yesterday morning still they didn't come to resolve it. My work is based on internet only. If the service is poor and time consuming why should I rely on your products
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Shivaanand Chand (@chand_shivanand) reported@JioCare @reliancejio Dear JioCare, This issue has remained unresolved for more than one and a half months, despite my repeated complaints and follow-ups. About 10 days ago, your uninstallation team visited my premises and removed my old router and one set-top box. You have already collected the payment/advance for the replacement set-top box through your authorised representative. However, the new set-top box has still not been installed. Further, the old router was taken away and the existing cables/wiring were disconnected during uninstallation, but no new router has been installed and the wiring has not been restored. It appears that one team completed only the uninstallation, while the installation team has never turned up. Every time I contact JioCare, I receive the same standard response that the issue has been forwarded to the concerned team and will be resolved shortly. Unfortunately, nothing has changed. There is no accountability. Despite repeatedly asking, I have not even been informed who is responsible for my case or provided any contact details of the concerned person. This level of service is highly disappointing and unacceptable. I request you to resolve this matter within 48 hours by ensuring: • Immediate installation of the new set-top box, for which payment has already been collected. • Immediate installation of the new router. • Restoration/replacement of all disconnected wiring and completion of the installation work. • Sharing the name and contact details of the responsible officer/team along with a confirmed installation schedule. If this issue is not resolved within the above time, I will be constrained to escalate the matter before the appropriate consumer grievance authorities and other competent forums, at your risk as to costs and consequences. I expect an immediate resolution instead of another automated response.
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geeta (@parekhg2) reported@JioCare Since morning WiFi not working. This is 31st July return filing due date how to file returns?@reliancejio @TRAI it has become so repetitive. Please take action.
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Gaurav Rathi (@005gauravrathi) reported@JioCare I can't explain any further my issue and frustration i faced this entire monthwith @JioCare .Please raise my disconnection request and refund of my security deposit....i dont want @reliancejio services anymore.
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Moteeullah Azmi (@moteeullahazmi) reportedHi @JioCare , Why has the plan upgrade option disappeared for my JioAirFiber connection? Only a fixed recharge option is available, and I can't select any other plan. Please fix this issue as soon as possible. #jio #jiofibre #relaince
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Praveen Kumar Tiwari (@Praveen38869190) reported@jagograhakjago complete lack of customer support is unacceptable. I request the concerned authorities to look into this matter. Also requesting @JioCare and @Airtel_Presence to expand your broadband services in this area so customers have reliable alternatives to such local providers.
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Nikhil (@harurayn) reportedIt's been over a month since I surrendered my #JioFiber connection. The router & STB were collected, yet my security deposit is still pending. @JioCare keeps giving the same generic assurances with no resolution. Process my refund immediately, or I'll escalate this to @TRAI
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Pradeep Kumar (@vigilantggn) reported@JioCare Hello Bhavana, my issue is incorrectly marking of my service request to cancelled instead of resolved.
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Amit Shaw (@TrainerAmitshaw) reported@JioCare How much more time do you guys want to take? Where is refund Don't give same bot massage again or else now i have to take some legal action with complaint
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Jeevan Kulkarni (@jeevan_nigam) reported@JioCare @JioCare I’m shocked by how clueless ur agents are. Read the actual issue:my plan was changed without my consent or any prior notice. Coz of this unauthorized move,I lost my Netflix & Amazon Prime access. Stop giving generic replies & get someone who can actually read to fix this
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Pappu Dixit (@OdPappu) reported@JioCare Hi Priyanka, my phone is already on 5G/4G/3G/2G (Auto). The screenshot confirms Jio True 5G is active. Still, there is 0% improvement. The issue is with your network, not my phone. Please stop repeating queries and fix the network permanently.