Reliance Jio outages and service status in Sholinganallur, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Sholinganallur, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sholinganallur, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sholinganallur, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 19: Problems at Reliance Jio
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Reliance Jio Issues Reports Near Sholinganallur, Tamil Nadu
Latest outage, problems and issue reports in Sholinganallur and nearby locations:
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Sindhuja Janakiraman (@Sinjaa08) reported from Saidapet, Tamil Nadu@JioCare I called your customer care atleast 10 times over the last four days regarding my wifi not working. It's still not resolved and your customer service keeps promising to do it the same/next day but no action yet. We're all working from home, please do something soon
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Bharathiraja N (@didobari) reported from Sholinganallur, Tamil NaduI recently ported my wife mobile number from Vi to @reliancejio. Not at all happy about the network coverage. Forget about 4g 5g, there is no signal at Kolapakkam and in particular her school where thousands of teachers use cell phone. We are planning to move out of @reliancejio
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Manisha jain (@manisha03isha) reported from Saidapet, Tamil Nadu@JioCare , @reliancejio It’s request to train your staff before Deploying at stores and Pls choose some professional staff .The staff at Jio mint street ,sowcarpet ,Chennai doesn’t have work knowledge and they talks so rudely with the customer .Worst experience ,poor service
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sathya (@saro2101) reported from Sholinganallur, Tamil Nadu@JioCare +914479691511 Got connection on 2/10/2020 , still not activated, after several follow up with sales team & engineer team, still now query is not resolved, i am really fed up with the service in initial stage itself, think i need to cancel the connection & get the refund
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Yaz Moorthy (@yaztheman090) reported from Sholinganallur, Tamil Nadu@JioCare Thank you all for support provided. I decided to cancel subscription and go with @airtelindia. No offense but the support provided was pathetic. I have been patient enough but no point in waiting more than 72 hours without resolution. This should not be repated in future.
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Suresh K Rajagopal (@sureshthts) reported from Sholinganallur, Tamil Nadu@JioCare @reliancejio Internet again down for 2 days, 2nd outage in 2 months, no response, no updates SR 000012F3QD
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Balaji Shanmugam (@balagraphy08) reported from Sholinganallur, Tamil Nadu@JioCare Done 👍🏼 expecting a swift solution
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Angel's Father (@balatheleader) reported from Sholinganallur, Tamil Nadu@JioCare jiofiber internet was not working since last 2 days. Already raised a complaint regarding this and appointment fixed at my premises by yesterday 2-4pm,but no show,again i called your CC, they are telling person will come on 27th oct?? Seriously? 20 days? Even in chennai?
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Angel's Father (@balatheleader) reported from Sholinganallur, Tamil Nadu@JioCare jio fibre not working for the last 3 days. Tried to contact CC via myjio app but all your employees were busy all the time.
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Satish B (@balusatish) reported from Sholinganallur, Tamil Nadu@JioCare Sir, I was told by one customer care agent thst I will get a call ar 2 pm. Forgot to ask the time zone. Time here is 1743 ist
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Yaz Moorthy (@yaztheman090) reported from Sholinganallur, Tamil Nadu@JioCare Another Awful Lie. With reference to Service Request Number SR00001BCO8V, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number +914479697446 is on hold as our Jio service engineer did not get access to your premises.
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare not sure what kind of approval required to get the power supply in the new pole and when my connectivity will be restored. 4 connection in my flat is having issue. I know no resolution will be provided by your team. I will get standard reply, we are looking into it
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muthu (@mercedesgmk) reported from Saidapet, Tamil Nadu@JioCare Hey don't you guys have sense?? I am saying there are 4 complaints open already, what is the status of those?? 2 cases are 7 plus days old, why there is no proper resolution?
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SKA DhirajSabharwal (@dhirajsabharwal) reported from Sholinganallur, Tamil Nadu@imthepk @airtelindia @reliancejio Pathetic network
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MIDHUN (@MIDHUN_LAL_NMK) reported from Sholinganallur, Tamil NaduHa ha team leader Mugilan J @JioCare @reliancejio visited service area pincode 600064 not picked up the modem entire jio fiber is waste #DigitalIndia customers are always fooooooooooool....
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Neutral Odisha News (@NeutralOdisha) reported from Sholinganallur, Tamil Nadudue to pathetic 4G speed of @airtelindia, going to port out to @reliancejio. @Airtel_Presence used to be the best network but now the network quality is pathetic, especially the data speed literally sucks and tests ur patience,in 2004 used to get better internet speed in #Airtel
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Balaji Dasarathan (@Kshutrya) reported from Sholinganallur, Tamil Nadu@JioCare @reliancejio Is there any easy way to connect to your customer care, everywhere I go, it is automated voice and could not get the details I want. Today #myjio app showing that I used 8 GB data in just 3 hours time. Now I'm running out of data.
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Jenson (@jensonkalpakkam) reported from Sholinganallur, Tamil Nadu@ShyamDeka @JioCare @JioChat Their action was appreciatable in my complaint.. But still the issue exits, anyhow we where informed of their progress and one day the issue will be solved.
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Sriganesh Raman (@sriganeshr) reported from Nanmangalam, Tamil Nadu@JioCare please help remove ads from Jio Photos please.. This is the second time I'm raising this issue
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Gnanasekar (@Gnasekar) reported from Sholinganallur, Tamil Nadu@Jiocare fiber Service Request Number SR000016W497 is open for 4 days. Adding fuel to the fire, while everyone was home, streetsmart technician gave a missed call, refused to pick response calls and closes the ticket. Jai Hind, lesson on customer service.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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. (@AvinashYallapu) reported@JioCare Hello, 1 month back I have taken JioAirFiber connection which includes hotstar ott subscription as well, When I login with the same number hotstar subscription isn't getting activated.
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JAY (@PotatoTurf) reported@JioCare Help @SidTheITGuy, not me 😭
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Subhash Bhati (@SubhashBhatiRJ) reportedMy Jio AirFiber is still not working and there is no proper resolution yet. Service Request No: SR00002L6OSI has already been raised, but the issue continues. Very disappointed with the service. Please resolve this urgently. @JioCare @reliancejio #JioAirFiber
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Abhai S (@abhaithegr8) reported@JioCare Ported to Jio Postpaid for “better service.” Now enjoying premium features like failed calls, unstable internet, broken WhatsApp calls, and 38 minutes of hold music after “escalation.” Truly revolutionary customer care experience.
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Vinay k n (@vinaykn8889) reported@JioCare @JioCare My Jio SIM was deactivated on May 15 while I’m living in Sweden. Customer support asked me to visit India for reactivation, which isn’t feasible right now. All my banking OTPs are linked to this number. Requesting a temporary activation. Please help.
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Pulkit Nagpal (@pulkitnagpal1) reported@JioCare extremely disappointing, you are able to provide a new customer sim at doorstep. But you don’t care about your existing customers, asking them to come to store for damaged sim replacement. #patheticservice #poorcustomerservice
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Kshitij Dwivedi (@kddv1997) reportedHey @airtelindia you think that in India you are now only operational with your duopoly partner @reliancejio do whatever you want to do your network is bad Wi-Fi service is bad my SIM card lost in france and now they need OTP where I can give that @TRAI we need 3rd network
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JioCare (@JioCare) reported@FarindarP @reliancejio Hi, we regret the inconvenience caused. Thank you for confirming that. We have noted your concern and raised a service request SR00003677L9 to fix this Internet connectivity issue. The issue will get addressed at the earliest - Neha
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Anil Aggarwal (@AnilAgg21506707) reported@reliancejio Kind attention Mr. Akash Ambani ji, even after writing to the highest authorities, no one in Jio Fibre has bothered to contact us. Very shocking and disappointing service. Our Jio Fibre is not working properly for the last several days PIN Code 134113
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Kirankumar Matti (@KsMatti11) reported@reliancejio @RCBTweets 6 months there’s been no network during power cuts, and now there’s no proper network even when power is available.Customer care only sends emails/SMS saying “resolved” while the issue continues. Looks like complaints are closed just on paper. Weste service