Reliance Jio outages and service status in Sholinganallur, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Sholinganallur, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sholinganallur, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sholinganallur, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 13: Problems at Reliance Jio
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Reliance Jio Issues Reports Near Sholinganallur, Tamil Nadu
Latest outage, problems and issue reports in Sholinganallur and nearby locations:
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sathya (@saro2101) reported from Sholinganallur, Tamil Nadu@JioCare paid jiofiber on 2nd Oct,installation done on 4/10, but still Internet connection not activated, several follow up with sales & engineer team, nothing happened, customer service number not working, live chat not connecting, no proper reply for email, worst ever service.
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare now the engineer came and said there is a issue in the pole and they will raise complaint with their O&M team. Not sure when they will act on the compt. Record breaking turn around time by Jio to identify the issue (aldy 6 days). Now I need to wait for other team to act
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Ravichandran Saran (@itzmesaran98) reported from Sholinganallur, Tamil Nadu@reliancejio @flameoftruth I am experiencing a poor service from you on my jiofiber.I have raised an issue yesterday morning still they didn't come to resolve it. My work is based on internet only. If the service is poor and time consuming why should I rely on your products
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Mohandoss T Kalathil (@Mohandosstk) reported from Saidapet, Tamil Nadu@JioCare My Jio number in Chennai is not connected to network since last night. What’s the problem?
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srinivasan (@srinidelite) reported from Saidapet, Tamil Nadu@TRAI is there anyway I control the annoying promotion and notifications from my own network @JioCare keep pouring into my mobile! I'm seriously considering this switch to a network who respect the user preferences. @airtelindia
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Jenson (@jensonkalpakkam) reported from Sholinganallur, Tamil Nadu@ShyamDeka @JioCare @JioChat Their action was appreciatable in my complaint.. But still the issue exits, anyhow we where informed of their progress and one day the issue will be solved.
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S B (@SubhraB71051440) reported from Sholinganallur, Tamil Nadu@JioCare @Prabu_S_P Do they do it purposefully? Seems based on work allocation they are paid. I faced the same issue 4 months back..they came to Rectify my neighbor line and disturbed mine line
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Suveen (@Suveen_) reported from Saidapet, Tamil Nadu@JioCare What's happening here? No updates and no progress. The main pole has issues. There is 3 house affected in my building. And I can't be wasting my day sitting at home waiting for Jio. You guys don't pay me. My time is my money....
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Stand with Farmer (@jatzdhillon) reported from Saidapet, Tamil Nadu@reliancejio @JioCare Ur service is worst. Only eating hard earned money of common people.
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sathya (@saro2101) reported from Sholinganallur, Tamil Nadu@JioCare +914479691511 Got connection on 2/10/2020 , still not activated, after several follow up with sales team & engineer team, still now query is not resolved, i am really fed up with the service in initial stage itself, think i need to cancel the connection & get the refund
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Eswaramoorthy G S (@eswar_gandhan) reported from Sholinganallur, Tamil Nadu@JioCare Team, facing severe 4G connectivity. Speed less than 2 Mbps. Worst Setvice.
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Angel's Father (@balatheleader) reported from Sholinganallur, Tamil Nadu@JioCare jiofiber internet was not working since last 2 days. Already raised a complaint regarding this and appointment fixed at my premises by yesterday 2-4pm,but no show,again i called your CC, they are telling person will come on 27th oct?? Seriously? 20 days? Even in chennai?
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vignesh karthik (@vicky_rulezz) reported from Saidapet, Tamil Nadu@JioCare This is 3rd time I'm facing the same issue in this month. Poor maintenance work. What kind of maintenance you doing for a month ? continuous disconnection ruin my daily office work. #poorservice
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Pooja Saboo (@escapadingwhims) reported from Saidapet, Tamil Nadu@Jiomart_ @JioCare @reliancejio I ordered from Jio Mart twice and both the times I have received very bad quality products. I even mailed my query but there was no reply from your end. Please revert back.
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oh apidiya (@oh_apidiya) reported from Keranaipudchcheri, Tamil NaduMoved to @JioCare from @Airtel_Presence. Reason: Airtel does not support prepaid esim in smart watches. Was an Airtel patron for more than a decade.
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SANJAY S NAIR (@sanjay_s_nair) reported from Sholinganallur, Tamil Nadu@JioCare Thank you Nikita, However who is owning this activity from Jio ? I want Jio to handle this end to end to resolve this quickly cos i don't want to get my productivity impacted - I Pay you on time to and its responsibility to provide the service end to end @reliancejio @JioCare
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Sriram (@iamsriramr7) reported from Saint Thomas Mount, Tamil Nadu@reliancejio @JioCare please do something, there's no proper network strength in my area, here we're struggling to make a call !! PLEASE DO SOMETHING.
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Paul Pradeep CN (@cnpaulpradeep) reported from Porur, Tamil NaduMost of the areas in #Chennai have the same problem which is created by @reliancejio First of all they don't get any permission to do this, secondly they create a mess , hindering water supply to trees and breaking of tree branches.. #SaveEnvironment #SaveTrees #SwachhBharat
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Yaz Moorthy (@yaztheman090) reported from Sholinganallur, Tamil Nadu@JioCare Thank you all for support provided. I decided to cancel subscription and go with @airtelindia. No offense but the support provided was pathetic. I have been patient enough but no point in waiting more than 72 hours without resolution. This should not be repated in future.
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare Thanks but why can't you give a wifi dongle till you resolve the issue. I am using prepaid connection. For the past 6 days I am not using the network even after paying for 28 daya. Will you extend my bill date ?.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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shambhu26prasad (@shambhu26prasad) reported@JioCare This has become a textbook example of poor customer service. Payment was collected immediately, the connection was never installed, the order was mishandled, cancellation was requested, and yet my refund is still pending. How long does Jio intend to hold a customer's1/2
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yogesh d. gandhi (@yogeshgandhi) reported@JioCare the fibre is not working past 5 days. Vile Parle east, Mumbai, maharshtra.. No information... No updates.. is this a joke will you refund for these 5 days... Any one responsible to answer this
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Malhotra Dash Pranab (@Malhotradpranab) reportedI booked a choice number yesterday morning at around 8 am.. and get sms for activation agent details yesterday. Still sim not delivered. I complaint and lunch a ticket, care team said 3 pm -6 pm in between sim will activate. But still nothing @reliancejio @jio
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Ajay Kumar (@ajayambedkar_) reported@JioCare I've shared all the details via DM kindly resolve it and issue my refund.
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Naman Lalwani (@naman20071102) reported@gharkekalesh @airtelindia Same issue is with @JioCare Air fiber. Customer care representative just say we are sorry , we are resolving it , our technical team is already solving etc They just need money and later they don't respond
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Jagadeeshuuuuuu (@Jaga013) reported@reliancejio @JioCare It's been 5 days my jio fiber services went down and no one reached to resolved it, When I raise service request it was closed without resolution. I want to close my Jio fiber atleast close my Fiber account I'll switch to airtel.
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Rittik Swar (@RittikSwar) reportedWhen will I get a proper cooperation from you guys? @JioCare @reliancejio Every jio airfiber consumer is getting to see fifa except me! U guys have personal issues with me? Every prblm with me Don't make me feel wastemoney guy! Really bad service
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BobSanjaySingh (@BobSanjaySingh2) reported@JioCare Need help no service executive responding
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Rohit Garodia (@GarodiaRohit) reported@JioCare no solution is provided till date
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nick (@Nick_N_Shah) reported@JioCare Shubham, pls help urgently connect on dm just need to discuss SR0000385M5P coz in last SR also bank details, cancelled cheq image sent. Can u pls help by UPDATING. But why multiple times same issue? Should I give @reliancejio bank details may b will send me #jiorefund