Reliance Jio outages and service status in Sholinganallur, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Sholinganallur, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sholinganallur, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sholinganallur, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 16: Problems at Reliance Jio
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Reliance Jio Issues Reports Near Sholinganallur, Tamil Nadu
Latest outage, problems and issue reports in Sholinganallur and nearby locations:
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SENTHIL KUMAR D (@SENTHILKUMAARD) reported from Saidapet, Tamil Nadu@JioCare Still I am patience regarding this issue no any resolution taken very dis appointed for the purchase of jio phone next phone paid full payment take this one as serious mater kindly resolve this immediately
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Stand with Farmer (@jatzdhillon) reported from Saidapet, Tamil Nadu@reliancejio @JioCare Ur service is worst. Only eating hard earned money of common people.
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare now the engineer came and said there is a issue in the pole and they will raise complaint with their O&M team. Not sure when they will act on the compt. Record breaking turn around time by Jio to identify the issue (aldy 6 days). Now I need to wait for other team to act
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Angel's Father (@balatheleader) reported from Sholinganallur, Tamil Nadu@JioCare jiofiber internet was not working since last 2 days. Already raised a complaint regarding this and appointment fixed at my premises by yesterday 2-4pm,but no show,again i called your CC, they are telling person will come on 27th oct?? Seriously? 20 days? Even in chennai?
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Lakshmikanth H sharma (@lakshmikanthh) reported from Saidapet, Tamil NaduIf ur technicians can't come ro attend complaints during lockdown,then how come your installation r following new customer like dogs and installing new Connections as well in this lockdown . @fiber_jio @JioCare your are totally worst.Its been 4days and my Internet not working .
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SANJAY S NAIR (@sanjay_s_nair) reported from Sholinganallur, Tamil Nadu@JioCare Thank you Nikita, However who is owning this activity from Jio ? I want Jio to handle this end to end to resolve this quickly cos i don't want to get my productivity impacted - I Pay you on time to and its responsibility to provide the service end to end @reliancejio @JioCare
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Sriganesh Raman (@sriganeshr) reported from Sholinganallur, Tamil Nadu@Prashan24930154 Oh shucks. I was ok with @JioCare @reliancejio but in the last one month this is the second incident. I hope I'm not forced to change service provider.
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Harishankar (a) Hari (@keeperharish) reported from Sholinganallur, Tamil NaduI was not able to do my work from home 😊 It was a very bad day for me😊 one the Internet is slow and the wifi doesn’t even connect and I have initiated 1 year plan in gold plan. Poor service @reliancejio @reliancegroup such a bad experience
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VENKATAKRISHNAN S (@vetti24by7) reported from Saidapet, Tamil Nadu@JioCare Sorry for late reply ! I ordered the mesh online. Bull **** customer care in Chennai though !
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Immanuel Jebastin M (@masilaarul) reported from Sholinganallur, Tamil Nadu@JioCare @gone_lavan Don't give false statement to the customer
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ᴋᴀʀᴛʜɪᴄᴋ 03 (@03_karthick) reported from Saidapet, Tamil NaduDear @JioCare why is it that i have to be behind always..Ur network sucks.. Its been 4 days since the network has been distraughted. Kindly let me know if ur interested in fixing the issue or i would rather port it to other network @jio
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Lakshmikanth H sharma (@lakshmikanthh) reported from Saidapet, Tamil NaduIt's been 4days @fiber_jio @reliancejio made 100calls 2 de customer care,lots of Tweets,mails bt Stil No 1 called or visitd my place.Its totally affecting my WFH.Provide refund as I'm not using ur services.Pls look into it @TRAI and cancel #jiofibre license #jioworst
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muthu (@mercedesgmk) reported from Saidapet, Tamil Nadu@JioCare Change the Twitter handle name.. Remove the CARE from it.. I could suggest something better if you wish.. Damn..
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Ravichandran Saran (@itzmesaran98) reported from Sholinganallur, Tamil Nadu@reliancejio I am experiencing a poor service from you on my jiofiber. I have raised an issue yesterday morning still they didn't come to resolve it. My work is based on internet only. If the service is poor and time consuming why should I rely on your products.
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muthu (@mercedesgmk) reported from Saidapet, Tamil Nadu@JioCare Hey don't you guys have sense?? I am saying there are 4 complaints open already, what is the status of those?? 2 cases are 7 plus days old, why there is no proper resolution?
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Stalin Arputharaj (@Im_Stalin) reported from Sholinganallur, Tamil Nadu@JioCare please check recently I'm facing so much network issue... And my no .is not receiving calls n making calls
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sathya (@saro2101) reported from Sholinganallur, Tamil Nadu@JioCare paid jiofiber on 2nd Oct,installation done on 4/10, but still Internet connection not activated, several follow up with sales & engineer team, nothing happened, customer service number not working, live chat not connecting, no proper reply for email, worst ever service.
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Nidhya (@NSathreyan) reported from Sholinganallur, Tamil Nadu@JioCare @reliancejio Internet was down and it was reported on Mar 25, 8 AM assured it would be fixed in next 24 hrs. After 72 hrs still waiting for fix. We have reported multiple channels but no one care about customer service. Thank you giving such valuable service. #Jio
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Prabu SP (@Prabu_S_P) reported from Sholinganallur, Tamil NaduJio Fiber is down since 4 PM yesterday (SR00001B7TSC) and frequent disconnection minimum 5 times a week. Jio Fiber is becoming unreliable internet connection in our area. No proper solution. Check on this @JioCare @reliancejio
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Suveen (@Suveen_) reported from Saidapet, Tamil Nadu1. Why will the service request close saying it been resolved, when it not resolved? 2. Since its old request is close, the new one will take another 24 time to resolve.... I mean this can go on... Can any manager or some in charge get on this and call me. @JioCare @reliancejio
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Abdul Rashid (@DostiBanaRahe) reported@JioCare how many years will you take to resolve my frequent disconnect issue. Dis been 10 days and it disconnects every 2 mins. I am nt able to raise tkt from Jio app and customer care is saying everything is fine from their end,dan who shd suffer? Of course customer.
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ankt (@asd_ankit) reported@JioCare Guys its been a whole week? What is the plan? What is the problem? First you were not able to fix the internet? Now you are not able to pick up your own devices and any deposits? This is literally harassment!! @TRAI @DoT_India
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Aayush Avinav (@avinav_aayush) reported@reliancejio Please find complaint number - SR000038EDDH Today we made 3 calls to customer care, each of them had same version as below - We are escalating this to higher level - Engineer assignment is confirmed and he will visit at X time !
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Aayush Avinav (@avinav_aayush) reportedI came to twitter because I am sick with Jio customer care fake promises on engineer visit or issue escalation, @reliancejio I would like to request you to please help with this ! We as consumers don’t expect this from a company like Reliance Jio.
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Srikanth Iyer (@SrikanthIyer92) reported@JioCare @reliancejio My Jio Fiber and LiveTv connections were linked to an old number that I no longer have access to. I requested this to be changed to my Mom's Jio number and they did, but missed to change the Primary account number for LiveTv Plus. Please help urgently 🚨 🚨
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DevOps Ayush (@AyushDevops) reported@JioCare @airtelindia could you please help me with new connection. I need 300mbps fiber connection
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Abhishek (@Observenow999) reported@JioCare Have been told that this account is not mapped correctly.. is that my problem ..if mapping was a problem why it was given to me at first place.. I could have gone for another one
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Akhilesh (@Akhiles73568299) reported@JioCare complaints and have been waiting for 20 days, but there is still no resolution. The network issue in my area continues. The local team handling complaints is extrely inefficient and unresponsive. Please review ad replace the staff responsible for this area if necessary.
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Nitin Yadav (@Nitin1767835) reported@JioCare I am facing this issue from 1 to 1.5 year are you guys working from this much time and still not find any solution? 😭
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Dilip solanki (@sdilipkumar51) reported@JioCare One more day passed. Worst ever service of jio.