Reliance Jio outages and service status in Sholinganallur, Tamil Nadu
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Sholinganallur, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sholinganallur, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sholinganallur, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 29: Problems at Reliance Jio
Reliance Jio is having issues since 10:10 PM IST. Are you also affected? Leave a message in the comments section!
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Reliance Jio Issues Reports Near Sholinganallur, Tamil Nadu
Latest outage, problems and issue reports in Sholinganallur and nearby locations:
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare Thanks but why can't you give a wifi dongle till you resolve the issue. I am using prepaid connection. For the past 6 days I am not using the network even after paying for 28 daya. Will you extend my bill date ?.
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VENKATAKRISHNAN S (@vetti24by7) reported from Saidapet, Tamil Nadu@JioCare Sorry for late reply ! I ordered the mesh online. Bull **** customer care in Chennai though !
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Stand with Farmer (@jatzdhillon) reported from Saidapet, Tamil Nadu@reliancejio @JioCare Ur service is worst. Only eating hard earned money of common people.
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Sasi Pallekonda (Nellore) (@sasikp) reported from Sholinganallur, Tamil Nadu@SuryahSG @reliancejio Pathetic service ji, #Airtel is slightly better
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muthu (@mercedesgmk) reported from Saidapet, Tamil Nadu@JioCare @reliancejio I didn't receive any support from you other than sending a template, do you have any plan to support on this issue?
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muthu (@mercedesgmk) reported from Saidapet, Tamil Nadu@JioCare Hey don't you guys have sense?? I am saying there are 4 complaints open already, what is the status of those?? 2 cases are 7 plus days old, why there is no proper resolution?
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Angel's Father (@balatheleader) reported from Sholinganallur, Tamil Nadu@JioCare jiofiber internet was not working since last 2 days. Already raised a complaint regarding this and appointment fixed at my premises by yesterday 2-4pm,but no show,again i called your CC, they are telling person will come on 27th oct?? Seriously? 20 days? Even in chennai?
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U D A Y (@iukvillan) reported from Sholinganallur, Tamil Nadu@reliancejio I applied for esim activation and it successful converted into esim from physical sim but I can’t see any esim network in my iPhone
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Ramnarayanan (@ramnarayananram) reported from Sholinganallur, Tamil Nadu@JioCare what is the issue. I am from Chennai. From morning Jio wifi is not working. Neither I could talk to customer care.
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Sundar Rajan (@Sunradnus) reported from Saidapet, Tamil Nadu@JioCare @reliancejio #networkdown My Jio mobile network is down since two hours. Chennai. When will I have my network back. #jionetwork #Jiodown
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സർബത്ത് ഷമീർ (@Iamsarbath) reported from Sholinganallur, Tamil Nadu@JioCare @reliancejio kindly help us to get out from this mess. Give us a broadband connection
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Balaji Dasarathan (@Kshutrya) reported from Sholinganallur, Tamil Nadu@JioCare @reliancejio Is there any easy way to connect to your customer care, everywhere I go, it is automated voice and could not get the details I want. Today #myjio app showing that I used 8 GB data in just 3 hours time. Now I'm running out of data.
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sathya (@saro2101) reported from Sholinganallur, Tamil Nadu@JioCare paid jiofiber on 2nd Oct,installation done on 4/10, but still Internet connection not activated, several follow up with sales & engineer team, nothing happened, customer service number not working, live chat not connecting, no proper reply for email, worst ever service.
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Lakshmikanth H sharma (@lakshmikanthh) reported from Saidapet, Tamil NaduIt's been 4days @fiber_jio @reliancejio made 100calls 2 de customer care,lots of Tweets,mails bt Stil No 1 called or visitd my place.Its totally affecting my WFH.Provide refund as I'm not using ur services.Pls look into it @TRAI and cancel #jiofibre license #jioworst
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Yaz Moorthy (@yaztheman090) reported from Sholinganallur, Tamil Nadu@JioCare I got this strange text message. With reference to Service Request Number SR00001BCO8V, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number +914479697446 is on hold as our Jio service engineer did not get access to your premises.
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Gnanasekar (@Gnasekar) reported from Sholinganallur, Tamil Nadu@Jiocare fiber Service Request Number SR000016W497 is open for 4 days. Adding fuel to the fire, while everyone was home, streetsmart technician gave a missed call, refused to pick response calls and closes the ticket. Jai Hind, lesson on customer service.
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MIDHUN (@MIDHUN_LAL_NMK) reported from Sholinganallur, Tamil NaduIf you are @JioFiberChennai customer you will be surely ****** by them @JioCare @reliancegroup such a worst
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Suveen (@Suveen_) reported from Saidapet, Tamil Nadu1. Why will the service request close saying it been resolved, when it not resolved? 2. Since its old request is close, the new one will take another 24 time to resolve.... I mean this can go on... Can any manager or some in charge get on this and call me. @JioCare @reliancejio
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare now the engineer came and said there is a issue in the pole and they will raise complaint with their O&M team. Not sure when they will act on the compt. Record breaking turn around time by Jio to identify the issue (aldy 6 days). Now I need to wait for other team to act
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Sushant Mehta (@SkyBarrister) reported@JioCare totally sick of your support for jio fiber. I raised a complaint yesterday, nobody came. today a service guy came and he saw the wiring has been destroyed and he said he will be back with wire and made my complaint on hold. He didnt arrive at all, I called him and he was saying today we have a meeting of all engineers, and he will be at my place by 3:30, he didnt arrive again and when i see in myjio app the complaint is not anymore shown and the guy doesnt even picks my phone now. They have no working habits or accountability. Only your vile team keep calling with useless messages without any resolution. Your service is a joke and substandard offering like all Jio operations. I have no hopes from your team at all, because you have gone totallly downhill with complaints. Zero responsibility Zero service Zero overall, shame on you.
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Rishabh Mishra (@rishabhm1121) reported@JioCare It's been 5 days and You failed to solve it,Great service @reliancejio.
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Tharun k Antony (@TharunAntony) reported@JioCare 1 month unused balance+ Relocation charges ₹1200+₹1021 Total 3000 rupppees looted Jio Air fiber team, and service not provided, If any one plan to purchase Jio airfiber please understand my loss and rethink better other option RMN-9745601280 THARUN
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Surendar Reddy (@surendar22) reported@JioCare Yes..but there is no change in the scheduled appointment date of service engineer.. request to reschedule the visit for tomorrow to sort out the issue
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MdpTarak (@MdpTarak29431) reported@luckshman21 @reliancejio Worst network @reliancejio
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Sriram Gade (@8454faacd5be4a4) reported@JioCare Jio fiber is Made in China item, If it works well it works,if troubles no one give assistance and never work,pray to god for who choose jio fiber and jio air (including me who suffers from last 2 days with these china item).Act fiber is best in india no issue since 4 yrs
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vibhash (@vrock7) reportedDear @JioCare, my internet service has been down since yesterday. I raised SR SR00003CI8AV on 28 Jul, but the issue is still unresolved. app only shows “Home visit scheduled” and “We regret the delay” without any resolution. This is causing serious inconvenience. Plz prioritize
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Pritam π² (@pritam25101992) reportedThis is extremely disappointing. If my issue is not resolved immediately, I will be forced to escalate the matter to the appropriate consumer authorities. Kindly resolve my issue as soon as possible. @JioCare @reliancejio
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Panchatatva (@Panchatatva2) reported@reliancejio towers in gondegaon and dumri - Nagpur are not functional so no air fibre connectivity since last night. Issue is not resolved yet.
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Jatin Jain Saraf (@JatinJainSaraf1) reported@JioCare can you resolve my service request regarding jio fiber. My jio fiber is not working from last one month and I scheduled the technician multiple time but no one is giving home visit. My one month payment is wasted. Please fix it asap