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Reliance Jio outages and service status in Vashi, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Vashi, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Apr 19, 5:46 PM GMT+5:30.
  • 56% Internet (56%)
  • 19% Phone (19%)
  • 14% Wi-fi (14%)
  • 8% Total Blackout (8%)
  • 3% E-mail (3%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Vashi, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Vashi, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 20: Problems at Reliance Jio

Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Vashi, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Dombivli, Airoli, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Mumbai Total Blackout 19 hours ago
Mumbai Internet 2 days ago
Mumbai Wi-fi 3 days ago
Dombivli Phone 4 days ago
Airoli Phone 5 days ago
Mumbai Phone 7 days ago

Nearby cities with recent reports

Mumbai

7 recent signals

19 hours ago
Dombivli

1 recent signals

4 days ago
Airoli

1 recent signals

5 days ago
Mumbai Suburban

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Vashi, Maharashtra

Latest outage, problems and issue reports in Vashi and nearby locations:

  • SujeetY9213
    Sujeet Yadav (@SujeetY9213) reported from Yashodham, Maharashtra

    @JioCare jio mobile network not getting from 2dys...

  • ArnabKantiGhosh
    Arnab Kanti Ghosh (@ArnabKantiGhosh) reported from Yashodham, Maharashtra

    I have a #jiofiber broadband. But I think the router is bad. Beacause the 5Ghz band is good the whole flat but the 2.4Ghz band is only available when I stand infront of the router. Also no response from the local team. This much bad service is not expected from @reliancejio.

  • nikhilRC
    nikhilRC (@nikhilRC) reported from Yashodham, Maharashtra

    @JioCare @reliancejio I own a jio fiber conctn, last date to pay bill was 10 April, today mor I see the servics are suspendd. There can b sme issue, may b sme family emergncy tht someone was not able 2 pay the bill, wht is the logic in suspendng service in 2 days post due date

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra

    Internet not working but green light is there on fiber box. @JioCare How many times will I get internet interruption? Will you refund the amount for downtime?

  • kuldeepvyaas
    Kuldeep Vyas (@kuldeepvyaas) reported from Yashodham, Maharashtra

    5G NETWORK 0% HERE. ,MUMBAI-400101 19.201716,72.865914 Please solve problem .@reliancejio @JioCare @jio

  • nidhayephand
    Nidhaye Phand (@nidhayephand) reported from Yashodham, Maharashtra

    @JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare Inspite if registering a new complaint this afternoon at 12:30 I was been told that an engineer would visit by 3pm and it’s already 5pm but nobody here and also no communication, is this truly a 5G experience which you’ll claim??? Poor customer service

  • ashishhattangdi
    Dr. Ashish S. Hattangdi (Ph.D) (@ashishhattangdi) reported from Yashodham, Maharashtra

    @JioCare i wanted to Port our family numbers from prepaid to postpaid family plan. No response from website etc. Pls help

  • anurag11820
    Anurag Tiwari (@anurag11820) reported from Thāne, Maharashtra

    @reliancejio Jiotrue5G is not working on 5G phone Realme 10pro+ 5G But Airtel 5G @airtelindia is working

  • volneymyron
    Volney Myron (@volneymyron) reported from Yashodham, Maharashtra

    The worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!

  • psychedelic604
    Vin (@psychedelic604) reported from Mumbai Suburban, Maharashtra

    @JioCare need help with jio fiber connection. SSID is not showing up and calling your customer care is no help either. Kindly help

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Intermittent connection loss!! I am done now take some effort to investigate open the ticket listen to what your representative has advised & then let me know on what grounds you have closed the ticket without providing resolution and none of you jerks making an effort to call me

  • vsy135
    Vinod Yadav (@vsy135) reported from Mumbai Suburban, Maharashtra

    Pathetic service from @JioCare . Went to kanjur jio office (near huma cinema) to get my father's sim changed as existing one was corrupted. Everyone in that lane had electricity except jio store. Jio representative said "meter had been cut down as electricity bill is not paid"

  • TheVinodNair
    Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra

    @JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra

    @JioCare Not able to connect with anyone for activation of my Jio fiber set top box and buying a wifi extender,, kindly help,sick of the service

  • satishtiwari81
    satish tiwari (@satishtiwari81) reported from Mumbai Suburban, Maharashtra

    @reliancejio @RelianceEnt @reliancegroup kindly take notice that jio fibre team had assured us free connection to society.but after 2 month of service started.there is no response from team .feeling cheated from jio fibre .from Satish tiwari veermahal chs lalbaug 9820464853

  • psychedelic604
    Vin (@psychedelic604) reported from Yashodham, Maharashtra

    @JioCare why had the jio network suddenly become so back. Browsing on the phone has become a task.

  • SuhitJain3
    Suhit Jain (@SuhitJain3) reported from Mumbai Suburban, Maharashtra

    Worst network jio is having now a days totally 0 % network they providing 4-5 times i had called to customer care but they didn't solve my problem lazy *** @JioCare @reliancejio

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra

    @JioCare In my jio fiber plan,of Rs 999,I am getting a speed of 31 and 25 ,when it is supposed to be 150 or whereabouts, what is the reason for slow speed ? Please check

  • shah7543
    shah (@shah7543) reported from Mumbai Suburban, Maharashtra

    @reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • chandresh0kumar
    Chandresh Kumar (@chandresh0kumar) reported

    @JioCare Four times we have logged the complaint and approximately one month has been consumed. What is the estimated time to resolve the issue?

  • sonumahla82
    Sonu Mahla (@sonumahla82) reported

    @reliancejio hi my pincode is 143111 when there is no electicity there are no service because your tower have not any generator backup please fix it

  • Ayush30052k
    Ayush Sharma (@Ayush30052k) reported

    Just keeping this thread updated so that you know how jio offers bad services with premium prices. No resolution till now. I’ve called more than 40 times. @jio_fiber @reliancejio @JioCare

  • snehali96
    Snehali Dutta Biswas (@snehali96) reported

    @JioCare Why am I facing this problem every day because it is called a temporary issue? Why am I facing this problem at a particular time? Kindly send a proper engineer from Jalpaiguri. Please make arrangements, otherwise I will be forced to reach far away.

  • Raushan9800
    Raushan Chaurasiya (@Raushan9800) reported

    @JioCare Why are you not understanding my question. I have 2 data plans of 10 GBs which i got in promotion in sms from jio The day when i recharged these i get this issue Can you please remove those data recharge from my account

  • SPSingh52881365
    S.P. SINGH | एस.पी. सिंह (@SPSingh52881365) reported

    @JioCare It has been 4 days and still no resolution. I already shared my details via DM as requested, but there has been no proper response or update. This delay is unacceptable. Either fix this issue immediately or take your WiFi back from here.

  • kruti_satpathy
    kruti satpathy (@kruti_satpathy) reported

    @JioCare Hi, I have Jiofiber Connection at home which is giving issues since a month. When I request for engineer visit, I get the details but at the end moment I get message that it is cancelled. The router is just not working properly, is it too much to ask to get it changed?

  • Sanujosek
    Sanujosekalathil (@Sanujosek) reported

    @reliancejio The worst customer service there is. No way to contact actual people at all. Service numbers have this stupid auto bot call system with no usefull options at all. Ordered a sim 2 weeks ago and sill no delivery, registered a complaint no response. Shame on jio.

  • Jobwithsameer
    Sameer Khan (@Jobwithsameer) reported

    @JioCare I placed a Jio AirFiber order on 10 April, but even after 10 days no installation has been done. The engineer keeps saying “will do” every time I call. Your support also promised last Saturday, but today is Monday and still no setup. Very poor service, i rate 1 out of 10

  • KMDubey16
    Dr. Kanchan Mani Dubey🇮🇳 (@KMDubey16) reported

    @JioCare @reliancejio @aajtak Is there anybody else who have been tricked by Jio like me? My jio sim data was not working so opened the jio app. It shows there is no active plans, recharge immediately with 899. I recharged and again it was not working, 1/2.