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Reliance Jio outages and service status in Vashi, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 7 outage signals in the last 24 hours around Vashi, including 7 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 20, 5:11 PM GMT+5:30.
  • 59% Internet (59%)
  • 20% Wi-fi (20%)
  • 13% Total Blackout (13%)
  • 4% Phone (4%)
  • 2% TV (2%)
  • 1% E-mail (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Vashi, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Vashi, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 20: Problems at Reliance Jio

Reliance Jio is having issues since 01:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Vashi, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Kalyān, Mumbai Suburban, Dombivli, Airoli, and Thāne.

CityProblem TypeReport Time
Mumbai Wi-fi 2 hours ago
Mumbai Internet 4 hours ago
Mumbai Total Blackout 5 hours ago
Mumbai Internet 8 hours ago
Mumbai Wi-fi 12 hours ago
Mumbai TV 19 hours ago

Nearby cities with recent reports

Mumbai

19 recent signals

2 hours ago
Kalyān

1 recent signals

2 days ago
Mumbai Suburban

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Vashi, Maharashtra

Latest outage, problems and issue reports in Vashi and nearby locations:

  • ManishaNanavaty
    manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra

    @JioCare Pls share the number of the area division city level supervisors. This is not done. Every two days the network is down and we keep bearing with it. What quality of service is this??? @TimesNow

  • PrashantMello
    Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra

    @JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....

  • dhi_ashu
    Ramdoot Ashu (@dhi_ashu) reported from Yashodham, Maharashtra

    Hey @JioCare I am facing internet related issue from a couple of days contact the customer care but not got any response pls solve the issue @reliancejio

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare the port was the biggest mistake i have ever had... Despite being the highest charging amount of recharge i am not getting single one rupees service.... Delay in message.. and many of belonging voice i have been missed to due to your pathetic service

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra

    Internet not working but green light is there on fiber box. @JioCare How many times will I get internet interruption? Will you refund the amount for downtime?

  • RaashulTandon
    RAASHUL TANDON (@RaashulTandon) reported from Mumbai Suburban, Maharashtra

    @airtelindia inspite of activating DND I'm getting zillion calls a day! Network issues haven't been resolved for the past 1 year. Is this a sublime message to port to @reliancejio ?!

  • SmileAwayyy
    Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra

    @reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response

  • TheVinodNair
    Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra

    @JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.

  • volneymyron
    Volney Myron (@volneymyron) reported from Yashodham, Maharashtra

    The worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!

  • SuhitJain3
    Suhit Jain (@SuhitJain3) reported from Mumbai Suburban, Maharashtra

    Worst network jio is having now a days totally 0 % network they providing 4-5 times i had called to customer care but they didn't solve my problem lazy *** @JioCare @reliancejio

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra

    @JioCare jio 5g welcome offer not applied Service not good Because prepaid number 5g available But postpaid is 5g not available 😡😡😡😡😡😡😡😡

  • Pratapbodapati
    Pratap (@Pratapbodapati) reported from Kālundri, Maharashtra

    @JioCare Request tracking displays Issues resolved. JIO care representative confirms over call that the issue will be resolved to night. Appreciate if someone provide actual situation and how the service request closed without solutions? SR00001JP61S.

  • carlessguy
    Karan G 🇮🇳 (@carlessguy) reported from Mahape, Maharashtra

    @JioCare i need to reboot again and again to use jio 5g. Where as others are able to use it without any issues.

  • SujeetY9213
    Sujeet Yadav (@SujeetY9213) reported from Yashodham, Maharashtra

    @JioCare jio mobile network not getting from 2dys...

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare The day from i port the call.. there is really have some issue. why we are telling you because we are suffering inspite of high charge amount you are not providing single rupee network.. just fed up your service which is not available check my history how many times it's get miss

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Yashodham, Maharashtra

    @JioFiberVoice @JioCare cant access Jio fiber internet and could not run diagnostics check, please help

  • starchaitnya
    Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra

    @JioCare I want to port my no to onther service provider. Your complaints number 198 not working. Your customer support worst on Twitter too.

  • Pathak67k
    Tripurari Pathak (@Pathak67k) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare your network gone crazy....i received at least 16 calls from different state including 2 calls from J&k. Everyone is saying that I called them but how ?? I am in a meeting with peoples and my mobile is on table, no one using the how can I make call ??

  • praachinh
    praachi (@praachinh) reported from Mumbai Suburban, Maharashtra

    @reliancejio @DoT_India @TRAI Jio has been unnecessarily charging me for Netflix subscription which i have deactivated in Sept 2022.When i called the customer care services they said charges are correct and nothing can be done.I request the telecom authorities to help me in this

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Punitbhala
    punit99.eth🛸 (@Punitbhala) reported

    @JioCare Dipesh ji , i sent you my number that is available for Call only. Please resolve the problem as soon as poss

  • Rahulkumar7329
    Rahul kumar (@Rahulkumar7329) reported

    Please help @JioCare

  • thisisBalajiG
    Balaji (@thisisBalajiG) reported

    @JioCare booked for #JioAirFiber connection and done payment yesterday. They promised me for installation today but no one is responding . Below is order detail Dear Customer, Order Number NO0001DJJTQ0 is scheduled on 19-May-2026 between 13:00:00 - 15:00:00.

  • DHAKA9913
    SURESH DHAKA (@DHAKA9913) reported

    @JioCare We are in big trouble because there is no network in my area

  • Bhavyafca
    Bhavya (@Bhavyafca) reported

    @JioCare i have raised request for slow internet speed 1 hour ago even than also no technician is being alloted and facing low speed (below 1mbps) from morning. No satsfactory answer from toll free . I that how you deal with jio fiber business users? Same problem always

  • vishalshastri17
    vishal shastri (@vishalshastri17) reported

    @jio_fiber @JioCare @reliancejio Day 5 still not resolved... Even customer care is disconnecting the call... 😡

  • w_karve
    Commander Vikram W Karve (@w_karve) reported

    Dear @JioCare @reliancejio In the past - as a part of my 90 days plan - I could watch #JioHotstar OTT Channel. Why have you stopped this...? As a loyal customer of #Jio for many years - I find this unfair and I am disappointed. cc @JioHotstar

  • shankareswar04
    Eswar (@shankareswar04) reported

    @JioCare Extremely disappointed with Jio Fiber service in Chennai (West Mambalam). My relocation request raised on May 16, 2026 was cancelled without any intimation, and I have received no response to multiple emails so far. This level of service is unacceptable. #jiofiber

  • karan2k4
    Karan Gambhir (@karan2k4) reported

    @JioCare Reply sent and u can check the previous chat history also. I downgraded my plan from 100mbps to 30 mbps for this reason only as I was hardly getting a speed of 10 mbps and now the internet speed is down in single digits.

  • brijmohan83
    express newspaper (@brijmohan83) reported

    @JioCare too worst service given by jio in vasnat enclave area not working since last 15 days and whole call to customer Care they making auto recording that there is an conjunction in your area What the hell is this Why not resolving should we close the connection