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Reliance Jio outages and service status in Vashi, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 15 outage signals in the last 24 hours around Vashi, including 15 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 23, 4:02 PM GMT+5:30.
  • 64% Internet (64%)
  • 15% Wi-fi (15%)
  • 13% Total Blackout (13%)
  • 5% Phone (5%)
  • 2% TV (2%)
  • 1% E-mail (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Vashi, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Vashi, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 23: Problems at Reliance Jio

Reliance Jio is having issues since 01:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Vashi, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, Kalyān, Mumbai Suburban, Dombivli, and Airoli.

CityProblem TypeReport Time
Mumbai Phone 3 hours ago
Thāne Internet 7 hours ago
Mumbai Internet 7 hours ago
Mumbai Internet 17 hours ago
Mumbai Internet 21 hours ago
Mumbai Internet 21 hours ago

Nearby cities with recent reports

Mumbai

34 recent signals

3 hours ago
Thāne

3 recent signals

7 hours ago
Kalyān

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Vashi, Maharashtra

Latest outage, problems and issue reports in Vashi and nearby locations:

  • HarshJaiwant
    Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, Maharashtra

    How should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio

  • AnimeshK11
    Animesh Sunita Dada (@AnimeshK11) reported from Ghātkopar, Maharashtra

    @JioCare Mumbai 400086 Ghatkopar Nityanand Nagar Full areas Bad Jio network 😡😡😡 fully harassment.... Shame on you jio @reliancejio

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare I think this 15 times I have forwarded my house details... Why the same sop has been following? Can't you come here and check network

  • kaush31886
    Kaushal (@kaush31886) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio this is happening second time. Suddenly internet and router stop working. And the best part is JIO service person will attend my request on 15th march? Seriously ? Soo fast ? dominance is dangerous in market ..its true. @HathwayBrdband was better. 😔

  • shah7543
    shah (@shah7543) reported from Mumbai Suburban, Maharashtra

    @reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra

    Internet not working but green light is there on fiber box. @JioCare How many times will I get internet interruption? Will you refund the amount for downtime?

  • CoronaRadiata2
    Corona Radiata (@CoronaRadiata2) reported from Mumbai, Maharashtra

    I don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.

  • ROHANGOHIL
    ROHAN GOHIL (@ROHANGOHIL) reported from Yashodham, Maharashtra

    @JioCare All the iphone user are facing the same issue please solve it as soon as possible or u guys will lose all the customers

  • surensadwelkar
    Surendra Sadwelkar (@surensadwelkar) reported from Mumbai Suburban, Maharashtra

    @JioCare i have complained 2 times so far that I cannot make or receive calls sometimes, i am not able to call any emergency numbers like 100. So far my issue remains unresolved. If Jio is not able to resolve my issue i will have to port out.

  • LiveFromALounge
    Ajay Awtaney (@LiveFromALounge) reported from Mumbai Suburban, Maharashtra

    @JioCare when does the service on my postpaid phone resume? Its been 2 months approx and the bills are all@paid (you have a mandate for auto debit). Shall I port the number away?

  • Iamnareshp25
    Naresh Pawar (@Iamnareshp25) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare Pathetic experience facing from last more than 15 days about network issue. Also make complaint no response. Same calling today costomer supporter hold me for senior assistant then disconnected even not connecting me proper. #Shame

  • mathewmantony
    मॅथ्यू अँटनी|Mathew Antony|മാത്യു ആന്റണി (@mathewmantony) reported from Mumbai Suburban, Maharashtra

    It's been 2 days @reliancejio internet services is down in Bandra.Apart from the consistency in giving SMS updates that service is not restored,there is no uptime. Will they also give billing reduction to all the subscribers.All are saying that no human interface at all.

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra

    @reliancejio jio fiber isn’t working properly in Kopar Khairne. Please fix asap

  • tech1brains
    Rajesh G. Patel (@tech1brains) reported from Kālundri, Maharashtra

    @JioCare Jio Fibre is GHATIYA AUR NEECH LOG , GHANDI SOCH, DABADO LOGO KO PAAV KE NEECHE, CHOR COMPANY, DAY LIGHT ROBBERY, BILLING ISSUE NOT SETTLED YET DESPITE POSITIVE CREDIT LIMIT AND SHOWING PAYMENT DUE OF RS. 43.82 GST OF PRORATA BALANCE OF MIGRATION AMOUNT NOT ADJUSTED

  • starchaitnya
    Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra

    @JioCare I want to port my no to onther service provider. Your complaints number 198 not working. Your customer support worst on Twitter too.

  • dhi_ashu
    Ramdoot Ashu (@dhi_ashu) reported from Yashodham, Maharashtra

    Hey @JioCare I am facing internet related issue from a couple of days contact the customer care but not got any response pls solve the issue @reliancejio

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,

  • PrashantMello
    Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra

    @JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....

  • psychedelic604
    Vin (@psychedelic604) reported from Yashodham, Maharashtra

    @JioCare why had the jio network suddenly become so back. Browsing on the phone has become a task.

  • vsy135
    Vinod Yadav (@vsy135) reported from Mumbai Suburban, Maharashtra

    Pathetic service from @JioCare . Went to kanjur jio office (near huma cinema) to get my father's sim changed as existing one was corrupted. Everyone in that lane had electricity except jio store. Jio representative said "meter had been cut down as electricity bill is not paid"

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Curious_Com_
    StoxPlex Shubham (SEBI RA) (@Curious_Com_) reported

    @drshubhsingh @reliancejio Yeah And it shows 5G but speed sucks And sometimes even 4G works better

  • vinayvb777
    VinayVB (@vinayvb777) reported

    @JioCare Placed an order for a new Jio Sim through Myjio App and paid the plan amount. Still shows processing even after 48 hours. Kindly cancel the order if you are unable to deliver the Sim. I would get an @Airtel_Presence sim instead of waiting endlessly without any updates.

  • gokulkrish88
    Gokul Kandasamy (@gokulkrish88) reported

    @JioCare This is not my home network , cables lying on roads , if you're interested fix it..

  • PawanJais07
    Pawan JAISWAL (@PawanJais07) reported

    @JioCare So far no resolution on this scam, on one side vikas is not responding after taking the payment and on other side your team is doing nothing, at least refund my money else will consult consumer forum

  • SurajBarman8192
    Suraj (@SurajBarman8192) reported

    @reliancejio @JioCare It’s been 3 days, my internet of Jio Fiber is not working. Repeatedly technicians have visited yet no solution was provided. What kind of service is this? What’s the refund policy of these 3 days ?

  • skandvats
    Skand Kumar (@skandvats) reported

    Pathetic Support for Relocation Request.Using Jio 2231713530 for last one year. Relocation of connection for just within 1 Km on 9th May 2026.Request not attended for 15 days. Request CS00001S8G9WH has been closed without resolution. @JioCare @reliancejio @jio_fiber

  • shahsameer
    shahsameer (@shahsameer) reported

    @JioCare internet connection has been down since 11:00am and your team has been unable to resolve the same. Now I get a message that it will be resolved by 11.02pm. Kindly look into it and help expedite.

  • Anoopkd1
    Anoop DK🛑 (@Anoopkd1) reported

    @airtelindia why are your wifi services always down ? We are paying for a monthly package and if it's down you should deduct the downtime amount , but yeah I know you have to print out a bill which costs half , because it's down most of the day, time to switch to @reliancejio

  • JioCare
    JioCare (@JioCare) reported

    @itsmepskiran @reliancejio Hi, we never want to let you down. We see that your SIM delivery related concern has already been escalated to the relevant team, and they are actively working on it. Rest assured, we will provide an update shortly on the progress made towards resolving the issue. (1/2)

  • Wafi_abbass
    Wafi (@Wafi_abbass) reported

    Very disappointed with JioFiber service WiFi not working and the installer/technician is refusing to even visit unless I pay him personally. I am continuously being given excuses and delays instead of proper support. This is completely unprofessional issue immediately. @JioCare