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Reliance Jio outages and service status in Vashi, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 7 outage signals in the last 24 hours around Vashi, including 7 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 21, 12:08 AM GMT+5:30.
  • 60% Internet (60%)
  • 20% Wi-fi (20%)
  • 13% Total Blackout (13%)
  • 4% Phone (4%)
  • 2% TV (2%)
  • 1% E-mail (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Vashi, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Vashi, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 20: Problems at Reliance Jio

Reliance Jio is having issues since 07:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Vashi, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, Kalyān, Mumbai Suburban, Dombivli, and Airoli.

CityProblem TypeReport Time
Mumbai Internet 49 minutes ago
Thāne Internet 4 hours ago
Mumbai Wi-fi 8 hours ago
Mumbai Internet 10 hours ago
Mumbai Total Blackout 11 hours ago
Mumbai Internet 14 hours ago

Nearby cities with recent reports

Mumbai

19 recent signals

49 minutes ago
Thāne

1 recent signals

4 hours ago
Kalyān

1 recent signals

2 days ago
Mumbai Suburban

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Vashi, Maharashtra

Latest outage, problems and issue reports in Vashi and nearby locations:

  • nlgogri
    NLG (@nlgogri) reported from Yashodham, Maharashtra

    @JioCinema app is not smooth at all. While watching highlights if you press back 10 second button then video freezes and commentary runs. Very pathetic experience @BCCI of watching ipl this year. Hope you address this issue at earliest @reliancejio

  • Iamkakshay
    Kuvalekar Akshay (@Iamkakshay) reported from Panvel, Maharashtra

    What the hell, again call drop issue after 35 secs cannot hear other side. I just lost my important meeting, why don't lock the company if u cannot provide the services. I just ported the number from @airtelindia and i really miss their good service @JioCare hate ur service guys.

  • ROHANGOHIL
    ROHAN GOHIL (@ROHANGOHIL) reported from Yashodham, Maharashtra

    @JioCare All the iphone user are facing the same issue please solve it as soon as possible or u guys will lose all the customers

  • sonianotani
    Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio 5 days since registering entity on trueconnect and making a payment. Received invoice and email saying registered but we cannot move forward. Multiple complaint raised on email. Extremely frustrated! Urgent support needed

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra

    @JioCare bas service My welcome offer not received I am not using 5g unlimited data With postpaid number My plan 399 9309855763

  • sank68
    sanket mundgekar (@sank68) reported from Panvel, Maharashtra

    Why is your network down in Nhava, Navi Mumbai, PIN code: 410206 @reliancejio ?

  • mehak_kala
    Mehak Kala (@mehak_kala) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio @JioFiberChennai When v need the connection then why it takes only half a day. Horrible sales team especially Hemant Singh frm Thane branch +919321003391 Need dis sorted asap

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare You can call and keep talking what I need is an solution for my problem where is that?? It doesn’t take 3 days to solve an internet problem?? I will wait until tomorrow morning 9:30, if you can resolve it, superb, if not please let me know how can I surrender the devices

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Why should I again revert when I am telling you issue isn’t fixed and I have given you ticket number which captures every details then why you keep on asking me. Please advise what has been done to fix this issue till date?

  • Msumro_
    Mainudeen sumro (@Msumro_) reported from Mumbai, Maharashtra

    @JioCare I'm already in support area and using supported device with 2999 recharge

  • psychedelic604
    Vin (@psychedelic604) reported from Mumbai Suburban, Maharashtra

    @JioCare need help with jio fiber connection. SSID is not showing up and calling your customer care is no help either. Kindly help

  • CoronaRadiata2
    Corona Radiata (@CoronaRadiata2) reported from Mumbai, Maharashtra

    I don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare Not able to watch IPL and Sony channels since 5 days,no service from Jiofiber, shocking state of affairs

  • BiswasNirmalya
    Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra

    @JioCare is there some issue with vowifi in jiofiber? Please clarify! Or is it related to jio sim?

  • vaibhav30gup
    Vaibhav Gupta (He/Him/His) (@vaibhav30gup) reported from Yashodham, Maharashtra

    @LnTFinance even after having #DnD activated, still receiving numerous calls for loan offers. Can u please give me an explanation? I raised my concern multiple times with @JioCare and the complaint falls on Deaf years. @TRAI can u take some action. This is a serious violation.

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Yashodham, Maharashtra

    @JioFiberVoice @JioCare cant access Jio fiber internet and could not run diagnostics check, please help

  • shah7543
    shah (@shah7543) reported from Mumbai Suburban, Maharashtra

    @reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet

  • hspratik
    Pratik HS Shah (@hspratik) reported from Yashodham, Maharashtra

    @JioCare @JioFiberVoice @reliancejio horrible experience ever while installation of jio fiber, they were sugar coated sweet talkers while taking selling plans & equally unpleasant experience while installation. Please update about cancellation & refund process of order

  • gunjankhatrii
    gunjan khatri (@gunjankhatrii) reported from Mahape, Maharashtra

    @reliancejio @JioCare @_MukeshAmbani I am trying to order jio fiber box from last 15 days raised ticket also but i am told no stocks ..wanted to know if I can get the fiber setop box ..as never tght this item also will have shortage

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Get2knowIndia
    Get2Know India (@Get2knowIndia) reported

    @JioCare @reliancejio Stop giving me scripted replies on chat. 🤖🚫 I have a clear billing error: Paid for a 13-month annual plan in May '25, but being billed again in Month 11. Your support bots are ignoring the math. I need a human to review my formal complaint. Check your DMs

  • jhaa_saahab
    झा साहब (@jhaa_saahab) reported

    @JioCare Same issues faced today

  • anujverma2001
    Anuj verma (@anujverma2001) reported

    @JioCare No solution yet please help me out before someone attempt a scam

  • APYAPATIL
    ARVIND P PATIL (@APYAPATIL) reported

    @JioCare Jio fibre WiFi network is not functioning in Savarkar nagar , Gangapur road . Nashik from Monday . What is so wrong that despite sending emails to jiofibre there is no restoration of the WiFi service ? Who will take note of this from jiofibre ?

  • anillko
    Anil kumar Tiwari (@anillko) reported

    @BMWHomeopathy @JioCare Worst telecom service providers in the world.

  • sshinde96
    Sujit Shinde (@sshinde96) reported

    @reliancejio Tried to get JioFiber, but the experience has been disappointing so far. A representative called in the morning & said he would visit within 2 hrs, but even after 8 hrs there has been no visit & no response to calls/messages.Hope to receive better service and support

  • mahajankeshav2
    keshav (@mahajankeshav2) reported

    @nch1915 Requesting intervention in my pending JioAirFiber refund issue.Paid ₹3332.46 for booking on 11th april to @JioCare, but installation never happened due to Jio’s backend error. Order cancelled but Refund is still not credited after weeks of follow-ups, ORN: NO0001CTDCGE

  • zyloska
    Zyloska (@zyloska) reported

    @JioCare @reliancejio If there is any issue with the re-registration, you should have informed me immediately after your 3-hour TAT expired! Why wait for Me to complain after 9 hours to finally take action? Zero proactive customer support. #JioisTorture #JioCare #TRAI

  • kabir1312545557
    Nikhil Kumar (@kabir1312545557) reported

    @JioCare i face this issue 20 may 4 pm network flacate fix this make connection stable

  • dreamer_prshnt
    Sigma❤️π (@dreamer_prshnt) reported

    Hello @JioCare , called your customer care executive and after being dissatisfied with her answers i asked her to connect me to survey to which she refused citing that our server is hanged at the moment. Since i refused to disconnect so he shared my number on scammers group.