Reliance Jio outages and service status in Zerakpur, Punjab
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 12 outage signals in the last 24 hours around Zerakpur, including 12 direct reports.
- The most common problems reported in this area mention Wi-fi, Internet, and E-mail.
- The most recent signal from this area was received Apr 12, 8:52 PM GMT+5:30.
- Wi-fi (50%)
- Internet (44%)
- E-mail (6%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Zerakpur, Punjab
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Zerakpur, Punjab and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 13: Problems at Reliance Jio
Reliance Jio is having issues since 05:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Zerakpur, Punjab
The most recent Reliance Jio outage reports came from the following cities: Chandigarh, and Mohali.
| City | Problem Type | Report Time |
|---|---|---|
 Chandigarh
|
Wi-fi | 14 hours ago |
|
Chandigarh
|
Internet | 21 hours ago |
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Chandigarh
|
Wi-fi | 21 hours ago |
|
Chandigarh
|
Internet | 22 hours ago |
|
Chandigarh
|
Wi-fi | 22 hours ago |
|
Chandigarh
|
Wi-fi | 22 hours ago |
Nearby cities with recent reports
14 recent signals
1 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Zerakpur, Punjab
Latest outage, problems and issue reports in Zerakpur and nearby locations:
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ɯouʞ oɟ sɐɥɐɹɐ (@thantophobiacD) reported from Mohali, Punjab@reliancejio @JioCare your set top box doesn't work, customer care is pathetic may be due to work from home, I am on hold for more than 5 minutes as your executive transferred me to so called senior and am listening to this music only... @MukeshAmba sir you need to look
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Vivek Mehta (@9988vivek) reported from Chandigarh, Chandigarh@JioCare Why to DM I can tell my problem over here in front of everyone.. no need of telling my number also
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Raghav Sharma (@sociarag) reported from Kharar, Punjab@JioCare @Akash_Ambani: My Internet is not working since ystrday and all i am getting a response : Extive will cm dnt knw when. CS team does not know anything ,No esclation matrix ,No contact of concern person or engineer. After sales customer service is most important thing.
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Mohit Tyagi (@Mmohit00007) reported from Thāttar, Haryana@JioCare I have told the reason multiple times The reason to buy 4 vouchers is for personal use only - for me and my family members. Activate my service
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Mark Subir Bali (@MarkSubir) reported from Mohali, Punjab@JioCare Absolutely! But then only till the time payment is in process & after that you guys are least bothered about your commitments. I feel very very sad for such a brand. #HOPELESS #POOR #UNPROFESSIONAL. falling short of words for appreciating you ALL.
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Rashi Kapur (@_RashiKapur) reported from Chandigarh, Chandigarh@minmum_innocent @somitsrivastav_ @JioCare Same issue happened with me
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Raghav Sharma (@sociarag) reported from Kharar, Punjab@JioCare @Akash_Ambani Seems like your own internet is not working . Such a shame.
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Crazypunjabaan (@crazypunjabaan) reported from Thāttar, HaryanaTechnician came on my offline complaint and he is not able to solve this issue. As it is back end issue not a technical work. If you are going to solve it in 1 day then i will accept otherwise I will disconnect it. @reliancejio @JioCare @reliancegroup #jio
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dishant ahuja (@azaadlife) reported from Chandigarh, Chandigarh@JioCare I praised jio for their remarkable turnaround time. But it seems like jio is also taking the same route as Airtel. Can you help in resolving my issues. Joio doing the same as done by Airtel in the past. @JioCare
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kuril.V.kumar (@kurilvijay1983) reported from Chandigarh, Chandigarh@JioCare Internet is not working from last few days in sector 15, Chandigarh. What's going on? Company is doing nothing about this. Internet of Sector 15 Chandigarh is totally down, do something.. @reliancejio
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Surender Jhamb (@surender_jhamb) reported from Mohali, Punjab@JioMart_Support @JioMart @reliancejio Where is my refund???? Still no resolution. Its been over 15 days. Order id :- 16657140080127838A. Complaint no. :- 6675336613
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Rahul Kumar (@KumarRahul_RK) reported from Panchkula, Haryana@KVRAO_CIL @JioCare actually, @reliancejio big problem is high no of customers, jio is unable to handle so i think people should release some burden from Jio shoulders by porting no in other operator. everytime i complained about slow internet,network issue, CC told me that is bcoz high no of custmr
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ਗਗਨਪ੍ਰੀਤ ਸਿੰਘ 🇮🇳 (@gagangambhir90) reported from Mohali, Punjab@JioCare kindly resolve the 4g+ issue
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ggurinder (@ggurinder1) reported from Panchkula, Haryana@JioCare @apurva_anand_ Erratic network @JioCare in PIN code 160101 Rajeev Vihar army housing society Mani Majra
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sachin chahal (@Chintuchahal95) reported from Chandigarh, Chandigarh@JioCare You reply same twice before but no solution till now #jiofiber @JioCare
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Avik Sarkar (@avik_sarkar) reported from Mohali, Punjab@garima_prakash @reliancejio @JioCare That's the marketing team which does the sweet talk. This is true for any service to deal with complains and refund.
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Joshua D'souza (@JoshuaDsouza22) reported from Mohali, Punjab@reliancejio fix your internet and call drops. There's hardly internet during the whole 24hours and the calls sound like pre EDGE era. Terrible as always. Keeps saying oh we are working on it from the past like what 9 months?
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Sajal Gupta (@sajal_sajal) reported from Panchkula, HaryanaHi @JioCare, I have one issue with my JioSetTop box. Raised the complaint for the same. Could you please escalate this to resolve quickly.
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Yogesh Goyal (@Yogeshgoyal762) reported from Mohali, Punjab@reliancejio jio fibre not working please register my complain
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Ash_d (@ashimdharni) reported from Chandigarh, Chandigarh@JioCare Unable to provide a registered user a simple email address of customer care for complaint resolution speaks volumes of your incompetence, even after 12 hours. By the way, I wasn't asking about keys to Mr. Ambani's locker. Anyway, we will leave there for now
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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reddy (@i0xReddy) reported@JioCare @reliancejio @_MukeshAmbani I am facing very weak 5G signal strength in my area, which is significantly affecting my internet usage and overall service experience. Location Details: Village: Kotha Giriya Palle Post: Vellatur Mandal: Pendlimarri District: Kadapa (YSR District) State: Andhra Pradesh PIN Code: 516216 It is important to highlight that on your official website and coverage map, my village and even the surrounding 1–2 km areas are clearly marked as 5G coverage zones. However, in reality, the network is extremely weak, unstable, and often falls back to 4G. This clearly indicates a mismatch between the claimed coverage and actual service quality, which is misleading to customers. Additionally, nearby villages are receiving proper 5G coverage, while my village continues to suffer from poor signal strength and unstable connectivity. This issue is affecting hundreds of families in our village who are using Jio services. Our village is a densely populated area, and the earlier explanation provided by your team stating “low population” is incorrect. I have already raised multiple complaints through customer care and also escalated the issue via social media platforms. However, no effective resolution has been provided so far. I request you to treat this matter seriously and take the following actions: Conduct a detailed technical network survey in our village Correct the false 5G coverage representation if actual service is not available Improve 5G signal strength and coverage in the area Provide a clear timeline for resolution If this issue is not resolved, I will be left with no option but to escalate the matter further to the through the official grievance portal for misleading service claims. I request your immediate attention and a prompt resolution. Thanking you, Gowri Sankar Reddy Vennapusa Mobile Number: 6305614167
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🇮🇳Krushang Dave🇮🇳 (@KrushangDave) reported@JioCare Infact I am sorry for being your customer.
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Ankit (@Ankit319) reportedAbsolute pathetic service from @JioCare @reliancejio For the last 3 days, my area has been completely stuck on a dead 4G network. Both my mobile data and Jio AirFiber are practically useless, suffering from severe, endless buffering. Working from home has become a complete nightmare. I can't even get my basic office work done because it takes 10 to 15 minutes just to open a simple email inbox! How are professionals supposed to function with this third-rate internet speed? You have the audacity to unapologetically hike your recharge prices by 20-30% every 6 months, but what exactly are we paying for? A 20-30% downgrade in network quality? My family collectively spends a massive ₹9,000 to ₹10,000 on your recharges. Despite paying this premium amount, your failing network is forcing us to buy EXTRA data booster packs out of pocket just to get a functional connection. You are double-charging us for a service you are failing to provide. Is this the world-class 5G experience you endlessly advertise? Logon ko chumt!ya banana band karo
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murali kumar (@muralikumar99) reportedHey @JioCare, my JioFiber was installed & active on April 10, 2026. I picked the 3333 plan, but I'm still not seeing the Google Gemini Pro banner in MyJio to claim as promised. 😟 Can you help?..I uninstalled and installed the app and it is still not showing..
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Mafidul Islam (@IslamMafid10110) reportedJio is providing worst news ever #ShameonOn @reliancejio
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Naresh Mahendra (@NareshMahe72805) reported@JioCare No messages or email received… it’s more than 15 days still my issues not resolved
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Bharat meena (@Bharatm01300972) reported@JioCare @reliancejio Worst network experience! Internet is almost unusable in my area since 5 days Location: 88J6+298, South Side, Kharagpur, West Bengal 721301 Kindly fix this immediately or I will be forced to switch to another network. #JioDown #PoorService
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Pavan Gupta. | Content Creator 📈 (@PavanGuptaX) reporteddownload and 60 Mbps upload Current speed is below 1 Mbps which is unacceptable This is not a user issue this is network failure and congestion Deploy proper infrastructure fix congestion and provide real service @JioCare @DoT_India 2/2
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Vasudev (@CyberVasu9) reportedWtf @JioHotstar @reliancejio it's even not allowing us to watch match, so buffering and lagging
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Shashidhar Hatt (@shashidharhatti) reported@JioCare don't use Jio worst company, go for local internet service they will communicate with you, Jio will never talk with you when you have issues. so don't go for it, Jio fiber is worst from 6 months. they take money every month. but the Jio customer care is not reachable to us.