Reliance Jio outages and service status in Birpara, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Birpara, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Birpara, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Birpara, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 2: Problems at Reliance Jio
Reliance Jio is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Reliance Jio Issues Reports Near Birpara, West Bengal
Latest outage, problems and issue reports in Birpara and nearby locations:
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KHOKAN MANDAL (@KHOKANM42178887) reported from Dhupgāri, West BengalI was complain to your jio call centre at 3 months ago but I have no responses..what I do..Please tell me about that.Are you not solved it I should change the network..I will go another network. @JioCare @reliancejio
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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mr laugh (@pjmlovegalore) reported@JioCare NO ONE has responded to my DMs. Just give my money back for this month. USELESS CUSTOMER SUPPORT
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Shivaanand Chand (@chand_shivanand) reported@reliancejio @JioCare 50+ REMINDERS. 50+ TWEETS. MONTHS OF FOLLOW-UPS. AND STILL NOTHING. You were even given the name and mobile number of your own outsourced executive, TEJAS, specifically told to handle JioFiber-related matters in this area. We called him. He initially responded. Then he simply STOPPED ANSWERING THE PHONE. WHAT KIND OF BROKEN, PATHETIC CUSTOMER-SERVICE SYSTEM IS THIS? You belong to one of India’s biggest business groups. You enjoy an almost MONOPOLISTIC POSITION in this market. You take the customer’s money IN ADVANCE — and then you cannot even deliver a SET-TOP BOX for months. WHAT EXACTLY IS A CUSTOMER SUPPOSED TO DO? KEEP BEGGING YOU FOREVER? A CUSTOMER WILL GET TIRED, LOSE PATIENCE, AND MOVE ON. THAT IS EXACTLY WHAT HAS HAPPENED. WE HAVE TAKEN ANOTHER CONNECTION. WE DO NOT WANT YOUR SERVICE ANYMORE. JUST REFUND OUR MONEY. THAT’S IT. And please spare us your pathetic, copy-paste replies for the 30th time: “WE UNDERSTAND YOUR CONCERN.” “WE HAVE FORWARDED THIS TO OUR TEAM.” “OUR TEAM WILL GET IN TOUCH WITH YOU SHORTLY.” “WE ARE WORKING ON IT.” WE HAVE HEARD THIS NONSENSE ENOUGH TIMES. If you genuinely had a functioning system, you would simply take ownership and say: “THIS IS THE NAME AND MOBILE NUMBER OF THE PERSON HANDLING YOUR CASE. PLEASE COORDINATE WITH HIM. HE WILL VISIT/CONTACT YOU AT THIS TIME.” BUT YOU DON’T HAVE SUCH A SYSTEM. Because everything is OUTSOURCED. One person pushes it to another, another pushes it somewhere else, and ultimately NOBODY TAKES RESPONSIBILITY. And this is where the culture of DALALI appears to have infected the entire working mechanism — outsourcing, passing the buck, middlemen everywhere, but NO ACCOUNTABILITY. THE SAME COMPANY THAT HAS BUILT SUCH A HUGE NAME IN INDIA SHOULD NOT BE RUNNING CUSTOMER SERVICE LIKE THIS. PEOPLE DON’T WANT TO WORK. PEOPLE DON’T WANT TO TAKE RESPONSIBILITY. AND THE COMPANY DOESN’T SEEM TO CARE. So STOP SENDING US YOUR USELESS TEMPLATE REPLIES. WE ARE DONE WITH YOUR SERVICE. REFUND OUR MONEY. NOT ANOTHER TICKET. NOT ANOTHER COMPLAINT NUMBER. NOT ANOTHER “OUR TEAM WILL CONTACT YOU.” NOT ANOTHER COPY-PASTE APOLOGY. JUST REFUND THE MONEY YOU HAVE BEEN HOLDING.
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Dhruba Hazarika (@codeWdhruv) reported@JioCare I’m facing serious network issues. I can’t use the internet properly, and whenever I try to make a call, it gets disconnected in the middle and shows “Call Failed.” I’m unable to even contact support through a call. Please look into this issue urgently.
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GAURAV MATHUR (@gauravm31) reported@JioCare Scripted replies. No solution till now.. pathetic
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vivek ranjan (@vivekranjan3) reported@JioCare I applied for Jio Air fibre on aug 5 with order number NO0001F10WME. No eng visited and it was never installed. There was no option to follow up too. I got a different service provider in the end.
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Dinesh Choudhary Hudda (@DineshC12181523) reported@JioCare Daily basic problem not customer support only text msg and formanties by jio support team not working ground leval
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Arif (@Arifyaseen11) reported@JioCare request the Jio team that there is an area in Kaloosa, (Nathpora side) where Jio fiber service is not available till now. Please install Jio fiber as soon as possible in coming days...
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Akash Swarnakar (@akashswarnakar) reported@Nishikant_34 @JioCare Wo chodo jio ne pisa lelk bhi mera connection hold kr rhakh hai connection disconnected and its too difficult to connect customer care
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Sagar Rai (@S_a_g_a_r_r_a_i) reported@reliancejio @JioCare You’re making a huge mistake by putting an AI agent btw customers and actual support. Even raising a single complaint has become impossible. The AI keeps getting in the way instead of resolving the issue or connecting the customer to a support representative
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ambit mishra (@invins_idle) reported@JioCare @reliancejio Worst customer service ever it is just a small issue and you guys are still not able to figure out how to resolve this. Had multiple calls and sent multiple emails tried to reachout on this platform as well but no solution yet.