1. Home
  2. Companies
  3. Reliance Jio
  4. Kurla West
Reliance Jio

Reliance Jio outages and service status in Kurla West, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 3 outage signals in the last 24 hours around Kurla West, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Jul 20, 7:50 AM GMT+5:30.
  • 59% Internet (59%)
  • 13% Phone (13%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kurla West, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kurla West, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 20: Problems at Reliance Jio

Reliance Jio is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kurla West, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, and Mumbai Suburban.

CityProblem TypeReport Time
Mumbai E-mail 5 hours ago
Mumbai Internet 15 hours ago
Mumbai Wi-fi 23 hours ago
Mumbai E-mail 2 days ago
Mumbai Total Blackout 2 days ago
Mumbai Internet 2 days ago

Nearby cities with recent reports

Mumbai

25 recent signals

5 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Kurla West, Maharashtra

Latest outage, problems and issue reports in Kurla West and nearby locations:

  • chanchani_
    Anil J. Chanchani (@chanchani_) reported from Mumbai Suburban, Maharashtra

    @JioCare Why Company is holding a Customer's Rs 10000/ deposit lying without any interest

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mahape, Maharashtra

    Intermittently internet isn’t working @JioCare @JioFiberVoice You guys did some maintenance and screwed internet stability in my area!

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare tv channels on Jiofiber giving trouble,at times some channels disappear,my plan is 150 Mbps,stb needs to be checked

  • sandandstories
    its me PANKAJ (@sandandstories) reported from Yashodham, Maharashtra

    I always wonder why people don’t make @reliancejio there first number. It got the answer. It’s a task to get through a real person on the customer care, first they will give you gyaan on what all are included in your plan and then no option to talk to a real person @JioCare

  • shriniwas07
    श्रीनिवास शर्मा (@shriniwas07) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare @ImAtulKansal We are following since 6 months for the installation of cable for Jio Fiber. No service is being received from you.

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Why should I again revert when I am telling you issue isn’t fixed and I have given you ticket number which captures every details then why you keep on asking me. Please advise what has been done to fix this issue till date?

  • agarwalvishnu
    vishnu agarwal (@agarwalvishnu) reported from Mumbai Suburban, Maharashtra

    @JioCare No solution to my complaint yet...

  • ManishaNanavaty
    manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra

    @JioCare And once again the wifi has been down since last evening 9pm and not working yet after 12 hrs. Pls escalate this complaint. I don't want ur standard reply.

  • ricaopowel214
    radhe radhe (@ricaopowel214) reported from Andheri, Maharashtra

    @JioCare why there is no network in Andheri East. Near mogra station. Since morning, there is issue in the network. Pathetic network.

  • HarshJaiwant
    Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, Maharashtra

    How should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare I think this 15 times I have forwarded my house details... Why the same sop has been following? Can't you come here and check network

  • iPoonamRalh
    Poonam Ralh (@iPoonamRalh) reported from Mumbai Suburban, Maharashtra

    @Airtel_Presence I mistakenly recharged my number for 666 but i never got it coz I have ported my number to @JioCare . Can you pls look into this. Recharge did via @Paytm

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Jio Fiber internet Not working since 1st February 2023 time: 7pm, but no response received about restoring of the connection. #jiofiber #Jiodown

  • Sarvjeet8082
    SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra

    @JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra

    @JioCare In my jio fiber plan,of Rs 999,I am getting a speed of 31 and 25 ,when it is supposed to be 150 or whereabouts, what is the reason for slow speed ? Please check

  • yogesh_tadge
    Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, Maharashtra

    @JioCare need to connect to customer care

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @reliancejio @JioCare it's frustrating time, taking twice the recharge but not given one single improvement in the jio... Everyday we are facing issue! I am not expecting such delay in service from Jio.. the more we raise whistle blow the more you are ignoring us big shame...

  • sarfrazansarii
    SARFRAZ ANSARI (@sarfrazansarii) reported from Mumbai Suburban, Maharashtra

    Hii @JioCare My Phone Is 5G My Jio Sim Is 5g But it not showing 5g Please Help me

  • BiswasNirmalya
    Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra

    @JioCare is there some issue with vowifi in jiofiber? Please clarify! Or is it related to jio sim?

  • shreyplaysYT
    LFO Shrey Plays (@shreyplaysYT) reported from Mumbai Suburban, Maharashtra

    What is it with @reliancejio @PlayApex ping problems. Every alternate game the ping is at above 200ms. So annoying nd irritating.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • chand_shivanand
    Shivaanand Chand (@chand_shivanand) reported

    @JioCare @reliancejio Regarding JioFixedVoice No - +912235580199 ( Request No - SR00002MOHC2 ); The new issue I have identified is that almost your entire customer support and field service appear to be outsourced. Because of this, there is a huge communication gap, and this is the main reason we have been suffering for the last one and a half months. We have repeatedly raised complaints through emails, social media posts, and phone calls. However, you do not even provide a proper contact number where customers can speak to a responsible officer. Every time we contact someone, we are connected to a different person who has no knowledge of the previous discussions. The issue is very simple. My customer account was originally authorized for two set-top boxes. Suddenly, one of the set-top boxes got blocked. Your representatives are now saying that the serial number of that set-top box is not available in your records. But that set-top box was installed by your own technicians, not by me. I certainly did not manufacture or install it myself. Because your staff keeps changing due to outsourcing, every new representative simply says that the system does not show the details and therefore they cannot help. That is not the customer’s fault. If your own installation team failed to update your records, the responsibility lies entirely with your organization. To avoid further delay, I even agreed to pay whatever charges were required. Yesterday, I received an email from your team with a UPI payment link, and I made the payment immediately. However, today I again received a call asking me to provide the serial number of the set-top box that needs to be replaced. I had already shared those details earlier. Now I am again being told that the replacement cannot be processed because the serial number is not available in your system. This is exactly why I have repeatedly requested that my case be assigned to one responsible officer from your Customer Care or Grievance Cell. I have also requested the name and contact number of such an officer, but even that has not been provided. Everything appears to be outsourced, and unfortunately there seems to be no ownership or accountability. My case is very straightforward. For many years, I have been using a single connection with two authorized set-top boxes and regularly paying for the same subscription, including Wi-Fi and all associated services. Suddenly, one of the two set-top boxes stopped working and was blocked. I have already paid the required charges for its replacement. I am only requesting that the blocked set-top box be replaced. If your records do not contain the details of the old set-top box, that is because it was installed by your own representatives and not by me. Your internal record-keeping issues cannot be used as a reason to deny or delay service to a genuine customer. I request you to resolve this matter immediately. I have already been made to suffer unnecessary inconvenience for the last one and a half months. Please take ownership of this case and ensure that the replacement of the blocked set-top box is completed without any further delay.

  • Manzoor39050078
    Capecrusador (@Manzoor39050078) reported

    @JioCare You customer care says it is cancelled, but it's not showing in my app, how is that possible. Isn't it a scam

  • MukeshR33348562
    Mukesh Ranjan (@MukeshR33348562) reported

    Hi @JioCare Team We would like to inform you that we have a Jio Fiber connection along with a TV Set-Top Box. We would like to request the deactivation of the TV Set-Top Box connection while continuing to use the Jio Fiber service.

  • RahulTheWOLF
    Rahul sharma (@RahulTheWOLF) reported

    @JioCare I have sent a detaila also as requested, kindly cancel my current plan asap

  • shankarlalrs
    Shankar Lal (@shankarlalrs) reported

    Having major issues after porting my SIM from Airtel to @reliancejio. • Issue: Not receiving any OTPs • Impact: Locked out of my accounts Please look into this and resolve it ASAP! cc: @TRAI

  • asim_hadi
    Hadi asim (@asim_hadi) reported

    @JioCare I was never informed by the sales executive that my payment was towards any Smart Society Program. I had clearly applied for a new JioFiber home connection for my residence.

  • mohapatrark
    Rajesh Mohapatra (@mohapatrark) reported

    @JioCare You are wasting my time. I waited 3 days for the engineer visit on 17th. And now I've to wait till 23rd. Your service is pathetic. You should send someone immediately to restore connection and also have a relook on the quality of service being rendered.

  • Vivekbh89041763
    Vivek bhargava (@Vivekbh89041763) reported

    @airtelindia As usual poor quality AIRTEL BROAD BAND Service. Net down three times in 20 days in Hyderabad under pincode 500010. Incompetent Technical support team . @reliancejio

  • IGaganReddy2000
    My Views (@IGaganReddy2000) reported

    @reliancejio @JioCare This is the worst thing to cap Jio Air Fiber users with a FUP cap of 1000 GB...!!! It's not ideal now,provide unlimited data or something else...!!! Please do the needful.

  • GopalKr80025569
    Gopal Krishna (@GopalKr80025569) reported

    @jitendraverma__ @JioCare @airtelindia Not sure about VI but never switch to BSNL they don't have any mobile internet it is just 3g or edge rarely you will get LTE or 4g.