Reliance Jio outages and service status in Cherai, Kerala
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Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Cherai, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 14, 12:06 PM GMT+5:30.
- Internet (43%)
- Wi-fi (29%)
- TV (14%)
- Phone (14%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Cherai, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Cherai, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cherai, Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Internet | 14 hours ago |
|
Cochin
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Internet | 1 day ago |
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Cochin
|
Wi-fi | 8 days ago |
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Cochin
|
Internet | 8 days ago |
|
Cochin
|
TV | 10 days ago |
|
Cochin
|
Wi-fi | 17 days ago |
Nearby cities with recent reports
2 recent signals
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Reliance Jio Issues Reports Near Cherai, Kerala
Latest outage, problems and issue reports in Cherai and nearby locations:
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marson dominic (@dominic_marson) reported from Tripunittura, Kerala@JioCare # very poor network coverage in #Kerala #Kochi during the day there is no coverage on the network calls dropping cannot connect calls incoming calls saying our of network area it’s getting from bad to worse all day same problem evening is the worst,
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MaxPayne (@max_payne1986) reported from Tripunittura, Kerala@JioCare paid the amount fully for 6 month plan of jio fiber. No one has come yet to connect the device. Scheduled time is 6pm today. Bad customer service. How to get the refund. Please tell me.
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DrHakeem MK (@DrHakeemMK) reported from Tripunittura, Kerala@reliancejio The worst network in our area. Network speed is pathetic. Especially during night hours. Complained a lot, but of no use. Simply wasting money by recharging. Compelling me to port the number or escalate the complaint to TRAI.
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Tony Thomas (@tonyth0mas) reported from Tripunittura, Kerala@reliancejio i used only your network today feom 4pm ...before that i was uaing @airtelindia ..how come 2 gb conplleted in 1 hour @TRAI
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Ashil george (@Ashilgeorge) reported from Aroor, Kerala@JioCare In Your's world's largest data network not even getting 3G speed in our area...
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@JioCare Mob7561822320 Respected sir I as a customer of jio mobile. I am facing poor indoor coverage issue in my home. I am not getting 4g indoor coverage in ground floor. Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Kerala. Landmark Puthengady cross. I am
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Naveen Prakash (@naveenprakash25) reported from Chottanikkara, KeralaAs per the instructions waited and retried many times and checked and still same issue. Then I changed my RMN from @reliancejio to @BSNL_KL number and started getting the OTPs. Issue resolved, thanks
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio Mob7561822320 Respected sir I as a customer of jio. I am facing poor indoor coverage issue in my home. Due to this issue I am unable to access data services and unable to make or receive calls in ground floor indoor. I had lost my money by selecting this reputed
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Jinesh Nair (@jineshnair_85) reported from Kadungalūr, Kerala@ViCustomerCare Can't you understand the problem, you still want an elaboration? I have pinned my location. If you don't understand what the problem is, take some advise from you competitor's @reliancejio and @airtelindia
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare @reliancejio #jiofiber Issue still not resolved. Not able to view SUN NXT app for past 3 days
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio Mob 8078016682 Respected sir I as a customer of Jio mobile Kerala circle.I am facing poor indoor coverage issue in my address location. Data stopping during using data services. Unable to open "My Jio" app in indoor. Tottally I am deadly cheated by jio Kerala
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare need service assistance. Modem is not working.
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Ashil george (@Ashilgeorge) reported from Aroor, Kerala@reliancejio @JioCare In your's world's largest data network not even getting 3G speed in our area......
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RS (@rsekhar_7) reported from Tripunittura, Kerala@reliancejio Pathetic experience from jio.very bad connectivity even after repeated recharge.Especially when kids are having online classes and exams it s high time to switch to Airtel.Even vodafone has improved a lot with respect to connectivity and customer service
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sharonshn (@shnzzzzz) reported from Kazhikāttumūla, KeralaJio internet blackout ... Very low speed for jio in infopark kochi ... No even able to send a whatsapp message .. Please call to 7012458376 , 8891703704 for more details. #Jio @reliancejio @JioCare @reliancegroup
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dileep kumar (@dileep_diluuu) reported from Tripunittura, Kerala@JioCare For a new connection your engineers makes superfast visit. When our Plan expires, your systems will disconnect the connection with no time. And it's about 24 hours, there is no internet connection and you guys are still rescheduling your visit. Such a pathetic service.
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Baijnath Sharma (@Baijnath_NAVY) reported from Mundamveli, KeralaWorst Jio network at my place @reliancejio @JioCare
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Debashis (@indiadebashis13) reported from Chottanikkara, Kerala@DoT_India @TRAI @rssharma3 @manojsinhabjp @PMOIndia Respected All, could you please guide me how I can solve my below concern, bcos @JioCare can't agreed2launch any complaint4the same..They r promised that we r on tht, more than 6 months facing the same issue, but no solutions
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Shiva S (@shivam6824) reported from Cochin, Kerala@JioCare Internet Speed Very Slow in Area 6GVC+43G Maholi, Uttar Pradesh. Mobile Number 76072 85192
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare I have a service Appointment scheduled for today between 10AM - 11.30AM. I didn’t get any Call regarding this
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Akgupta (@Akgupta53418723) reported@JioCare Complaint no SR 000035SA9x pending original complaint no SA000035mh 35 since 11 may Broadband not working. Live in Jaipur . No care is taken . Call centre told to attend fault between 9PM to 10 PM on 14 may . This is the service of reliance JIO.
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psb (@singh09_pradeep) reported@reliancejio Any reply????? Or you are the same as your customer care.
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Sundara Pandian P (@_sundarapandian) reported@JioCare Refund of ₹2,221.46 for my cancelled Jio AirFiber is still pending even after 18 days. Service could not be installed due to no tower coverage, as confirmed by your engineer. Multiple emails to customer carehave not resolved this.Please process the refund immediately.
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Shivakumar (@Skumar_654) reported@JioCare Tried I am only able to choose language. After options not selected. When I try to select it doesn't respond. Worst
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ZUBER GOPALANI (@ZuberGopalani) reportedDear Customer, Service request no SR000035VLEZ has been raised in your account. You will receive an update for this request by 2026-05-16T19:05:01. To track the status of your service requests at your convenience, @JioCare
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Sandeep Yadav (@sandeepyadav011) reported@JioCare I haven’t been able to connect to any network in the United Kingdom since this morning, even though it has worked perfectly for the past 3 years.
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Avinash Kumar (@Avinash71745190) reportedIn the age of digital era,may I know how much you need time for assigning a technician to resolve the issue in a city like Bangalore? I have raised service request today at 9:30 AM as of now issue not resolved. @reliancejio @JioCare @pib_comm
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Saksham Rawat (@saksham_rawat18) reportedToday is6th day since the complaint ws raised via cal & d 2nd day of continuously connecting with u through email & X platform.Still no resolution,no technician visit .Is this how you handle your customers? Extremely disappointed with the service Reff#SR000035HLA9 @JioCare @TRAI
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Ravi singh (@ErRavisinghK) reported@JioCare @_MukeshAmbani @reliancejio My internet is not working from last 12 hours and I have raised the Inc before 12 hrs but no one engineer call me and not trying to resolve my issue. Is this your service or move to Airtel.
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ninad thakur (@ninadthakur9) reported@JioCare For the last 3 months your Authorize nearer team has been denying a new order saying “material not available.” My refund amount stayed blocked for months without any proper response, I booked Jio AirFiber for my education and work, but never got the service or benefit from it.