Reliance Jio outages and service status in Cherai, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Cherai, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jul 25, 9:41 PM GMT+5:30.
- Internet (60%)
- Total Blackout (20%)
- Wi-fi (10%)
- Phone (10%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Cherai, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Cherai, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 26: Problems at Reliance Jio
Reliance Jio is having issues since 01:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cherai, Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Wi-fi | 21 hours ago |
|
Cochin
|
Internet | 2 days ago |
|
Cochin
|
Phone | 4 days ago |
|
Cochin
|
Internet | 9 days ago |
|
Cochin
|
Total Blackout | 15 days ago |
|
Cochin
|
Internet | 16 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Cherai, Kerala
Latest outage, problems and issue reports in Cherai and nearby locations:
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@reliancejio @JioCare It's very disappointing to know that customer care is not able to resolve the queries due to technical issues. List of channels is not available with customer care. We are paying huge amount expecting better facilities.
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare @reliancejio #jiofiber Issue still not resolved. Not able to view SUN NXT app for past 3 days
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare need service assistance . My modem is not working .
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@JioCare @NameIsAditya Nothing will happen, above msg is just like ctrl+C + ctrl+V nothing else. You should you service from thar district or state itself don't have any capability to close any problems
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sharonshn (@shnzzzzz) reported from Kazhikāttumūla, KeralaJio internet blackout ... Very low speed for jio in infopark kochi ... No even able to send a whatsapp message .. Please call to 7012458376 , 8891703704 for more details. #Jio @reliancejio @JioCare @reliancegroup
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare Modem is not working . Can we create a service appointment?
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marson dominic (@dominic_marson) reported from Tripunittura, Kerala@JioCare # very poor network coverage in #Kerala #Kochi during the day there is no coverage on the network calls dropping cannot connect calls incoming calls saying our of network area it’s getting from bad to worse all day same problem evening is the worst,
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Jinesh Nair (@jineshnair_85) reported from Parūr, Kerala@JioCare Yeah I would love to. But since am under quarantine following my return from Oman, is it possible. Am not able to do my net banking too. I have been cut out from world by @VodafoneGroup. I have been using this mobile no. Since long and don't want to loose it.
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rajesh menon (@vrgodfather) reported from Tripunittura, Kerala@reliancejio @JioCare do you understand loyalty? Just less than 24 hours of non payment you disconnected my services ? Can't you check atleast if its a high priority customer and the history? Within 5 min if I don't get the network services , our relationship is done. 9526190999
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare live tv is not working.. please raise a service request .
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RS (@rsekhar_7) reported from Tripunittura, Kerala@reliancejio Pathetic experience from jio.very bad connectivity even after repeated recharge.Especially when kids are having online classes and exams it s high time to switch to Airtel.Even vodafone has improved a lot with respect to connectivity and customer service
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abhilash (@abhilashsnair) reported from Tripunittura, Kerala@reliancejio ,after one year with #jiofiber started facing serious speed issues and each time when call they r asking same trouble shooting, and disconnect call if they can't sort. Never expected this like a behaviour from jio
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Amrit Purohit (@AmritPurohit15) reported from Panambukad, KeralaHello @reliancejio here your network is very delay now,my phone internet is not working and calls goin in drop mode,kindly check and do solve issue in here location.. @JioCare
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Dr. Suresh Kumar Madhusudhanan (@sureshseagull1) reported from Tripunittura, Kerala@sundarpichai @reliancejio Big reform in the communication sector. It will really help many poor for online education & building their career.
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Already sent the brief description last week itself... Please check the DM from my side. Issue is that I need to restart the JIO STB frequently to keep viewing channels... If we don't restart frequently, it will go back to home screen in between.. totally irritating
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@irohitojha @JioCare Prblm is tht our govt. rules @DoT_India @TRAI only 4warded ur msg2concern team, but after tht they 4get evrythng,they didn't ask2service provider is it solved/not, what action has been taken.Nothng, ths's D problem, i feel tht.@manojsinhabjp @PMOIndia @janpaksh @jagograhakjago
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Ashil george (@Ashilgeorge) reported from Aroor, Kerala@JioCare In Your's world's largest data network not even getting 3G speed in our area...
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Nithin.K.Lenin (@klnithin) reported from Tripunittura, KeralaGuys really now I am using @BSNL_KL 4G sim on my phone past few days I am getting such kind of bad network from their end dont know what's the matter do I need to call cx department and ask for any kind of internet Settings earlier it was @JioCare using phone #Note8
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare need service assistance. Modem is not working.
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DrHakeem MK (@DrHakeemMK) reported from Tripunittura, Kerala@reliancejio the worst network in our area especially during night hours. It is same as old 2G network. Even this post took five minutes to upload.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Arunkumar (@arun9093) reported@JioCare @BandBajaateRaho raised SR00003C3RZN on 24 Jul. Engineer visit keeps getting scheduled but ticket closed w/o fix Reopen - same engineer → no‑show → reassigned again. Why this endless loop? Still unresolved after days. Very poor & unethical service. #CustomerSupportFail
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boxer8890@yahoo.com (@akalmatho) reported@JioCare your team is not at all responding on time or taking responsibility to resolve the issue. We need to follow up so many times but still no response and this is impacting my work a lot. Kindly suggest who can compensate it
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lokanath das (@lokanathdas1) reported@JioCare I have shared the number in DM. It's been a week still it's not installed. Install it today , or else cancel my request. Airtel is already in queue to give me connection
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lokanath das (@lokanathdas1) reported@JioCare Hi , please cancel request & refund the amount.
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Jeet Swami (@jeetswami1) reported@reliancejio @JioCare my Jio Airfiber is not working since 4 days. I raised service request & I was told that it will be repaired by 25th, but no technician has come. I visited office but no reply. I tried to call to area manager for 25+ times since morning but he doesn't answer.
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nick (@Nick_N_Shah) reported@JioCare My refund it's 2+ months what is my fault for not getting refund. Pls release my refund by today & u keep doing postmortem not my issue. If you don't want to give my refund say it. I hate begging my own money. At least u guys have humanity left release it by today 🙏🙏
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Muhammad Kathrada (@MKathrada1) reported@reliancejio I complained about your network issue yesterday, but there’s still no response or resolution. This is unacceptable. Fix the issue immediately and stop ignoring your customers! #Jio #NetworkIssue @reliancejio
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Rishabh dubey (@Rishabhdubey789) reported@JioCare This is unacceptable. It's been over a week and the issue is still unresolved. No proper updates, no accountability, and customers are left without service. If this is not restored immediately, I'll be forced to escalate the matter to higher authorities and the telecom regulator.
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Rajesh Mohapatra (@mohapatrark) reported@JioCare Day 12 (since 14th Jul): A new service engineer had visited today completely clueless about the issue. He checked confirmed that the router which is having a loose component needs to be replaced and it shall be done free of charge. Has assured to comeback tomorrow.
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A Mit Choudhary (@Mahadev_bhakt7) reported@JioCare @reliancejio My old Jio SIM is lost. It was registered on a handwritten domicile cert. Every time I request a duplicate SIM, the CAF gets rejected from the backend. Kindly check the exact rejection reason and help me recover my number.