Reliance Jio outages and service status in Cherai, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Cherai, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Cherai, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Cherai, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at Reliance Jio
Reliance Jio is having issues since 11:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cherai, Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Internet | 15 days ago |
|
Cochin
|
Internet | 17 days ago |
|
Cochin
|
Internet | 21 days ago |
|
Cochin
|
Internet | 21 days ago |
|
Cochin
|
Internet | 24 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Cherai, Kerala
Latest outage, problems and issue reports in Cherai and nearby locations:
-
sharonshn (@shnzzzzz) reported from Kazhikāttumūla, KeralaJio internet blackout ... Very low speed for jio in infopark kochi ... No even able to send a whatsapp message .. Please call to 7012458376 , 8891703704 for more details. #Jio @reliancejio @JioCare @reliancegroup
-
abhilash (@abhilashsnair) reported from Tripunittura, Kerala@reliancejio ,after one year with #jiofiber started facing serious speed issues and each time when call they r asking same trouble shooting, and disconnect call if they can't sort. Never expected this like a behaviour from jio
-
Jinesh Nair (@jineshnair_85) reported from Kadungalūr, Kerala@ViCustomerCare Can't you understand the problem, you still want an elaboration? I have pinned my location. If you don't understand what the problem is, take some advise from you competitor's @reliancejio and @airtelindia
-
Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Already sent the brief description last week itself... Please check the DM from my side. Issue is that I need to restart the JIO STB frequently to keep viewing channels... If we don't restart frequently, it will go back to home screen in between.. totally irritating
-
Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Jiofibre connectivity very poor since evening. Please check
-
Jinesh Nair (@jineshnair_85) reported from Parūr, Kerala@JioCare Yeah I would love to. But since am under quarantine following my return from Oman, is it possible. Am not able to do my net banking too. I have been cut out from world by @VodafoneGroup. I have been using this mobile no. Since long and don't want to loose it.
-
Ashil george (@Ashilgeorge) reported from Aroor, Kerala@JioCare In Your's world's largest data network not even getting 3G speed in our area...
-
Ashil george (@Ashilgeorge) reported from Aroor, Kerala@reliancejio @JioCare In your's world's largest data network not even getting 3G speed in our area......
-
Debashis (@indiadebashis13) reported from Tripunittura, Kerala@JioCare @NameIsAditya Nothing will happen, above msg is just like ctrl+C + ctrl+V nothing else. You should you service from thar district or state itself don't have any capability to close any problems
-
EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Mob.8078989291 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am unable to use data services in my home due to poor 4g data speed issue in
-
MaxPayne (@max_payne1986) reported from Tripunittura, Kerala@JioCare paid the amount fully for 6 month plan of jio fiber. No one has come yet to connect the device. Scheduled time is 6pm today. Bad customer service. How to get the refund. Please tell me.
-
Baijnath Sharma (@Baijnath_NAVY) reported from Mundamveli, KeralaWorst Jio network at my place @reliancejio @JioCare
-
marson dominic (@dominic_marson) reported from Tripunittura, Kerala@JioCare # very poor network coverage in #Kerala #Kochi during the day there is no coverage on the network calls dropping cannot connect calls incoming calls saying our of network area it’s getting from bad to worse all day same problem evening is the worst,
-
Debashis (@indiadebashis13) reported from Tripunittura, Kerala@ApArun17 @soodrbl @DoT_India @TRAI @rssharma3 @janpaksh @JioCare @Airtel_Presence @VodafoneIN Porting is not a solution...All providers are doing like... Having same problem with ours also
-
EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio Mob7561822320 Respected sir I as a customer of jio. I am facing poor indoor coverage issue in my home. Due to this issue I am unable to access data services and unable to make or receive calls in ground floor indoor. I had lost my money by selecting this reputed
-
EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam dt Pin682314 Landmark Puthengady Cruz. Mob7561822320 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am facing poor 4g coverage in ground floor. I am unable
-
vichanu (@vichu242) reported from Tripunittura, Kerala@JioCare Because of your extreme customer service , i moved to @Airtel_Presence , @reliancejio appellate customer representative behaviour to customer " if you want stay, or go to hell. Beyond this you can't even complain to CEO". Finally moved out from @reliancejio #happy.
-
Debashis (@indiadebashis13) reported from Tripunittura, Kerala@gsu303 @vabesvaradwaj @JioCare @Airtel_Presence @TRAI @DoT_India @narendramodi All the best Vabea, I'm very bad experience with Jio, more than 2 years facing network issue
-
Nithin.K.Lenin (@klnithin) reported from Tripunittura, KeralaAfter one Year using @BSNLCorporate @BSNL_KL my 4G Sim for my all until this last day was using @JioCare yesteday after bad network thrown the jio Sim and now recharged my 4G sim for usage let me see how do it fits for me expecting a lot from bsnl.
-
DrHakeem MK (@DrHakeemMK) reported from Tripunittura, Kerala@reliancejio the worst network in our area especially during night hours. It is same as old 2G network. Even this post took five minutes to upload.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Prateek Dubey (@PrateekDubey29) reported@JioCare Koi fyda nahi.... I have no expectations left . 2 3din apka issue under process rahega ... Fir reply aayega... Complaint resolved . Thank you for your USELESS services @reliancejio @JioCare
-
naya (@nayat633226) reportedHey @JioCare @reliancejio, my internet is down for the last 3 days. Despite a router replacement, the connection is still buffering constantly. I didn't get any solution till now, poor wifi and service. Please fix this permanently!#JioFiber #JioDown
-
Harsh Rajan🇮🇳 (@HarshRajan2) reported@JioCare The 5g network at my location is pathetic. It barely works like 4g. I can't do a basic video call to my family. Tell me what is the definition of 5g and the speed I can expect. Your myjio app says enjoy 5g issue resolved. And by what standards you charge that much
-
FPLleoX (@FPLLe0X) reported@JioCare your 5g is so **** and cant even reach customer care
-
Bhagwan Naik (@Bhagwan227) reportedNow I am using Jio Mobile Network. I hope trust & security will be kept. #trial_basis @reliancejio @JioCare
-
Krunal Makwana🇮🇳 (@pintu_nik) reported@JioCare Please provide tentative date because i didn’t get any call or request no yet. And 1800 896 9999 not working for me it just says “you’re cancellation request completed thank you calling to jio have good day”
-
harshika khatri (@khatri_harshika) reported@JioCare Funny how every “resolution timeline” you give just expires without any actual resolution. Since 11th April, it’s the same story-empty promises and zero accountability. If you can’t fix the issue within your own deadlines, what exactly is the point of raising a service request?
-
Siva Prasad Reddy Seshi Reddy (@iamSivaPrasadS) reportedHi @JioCare @JioPaymentsBank, your helpline 1800 890 7070 has only IVR/virtual assistant and no option to talk to a human agent. I am facing repeated transaction failures (error RE068) and can’t get any real support. Please provide a way to connect to a live agent and resolve.
-
SwapnaSahoo (@sahoo_swap12171) reported@JioCare Booked a port to Jio via online mode, completed payment & self KYC on 18 April. It’s 23 April now no update on delivery. Tried calling support multiple times, but it’s just endless "please wait" followed by disconnections or vague assurances. Really disappointing.
-
Arijit (@SaRKaR_ArijiT_) reported@JioCare @reliancejio My Jio Fiber installation has been put on hold without my request. This is incorrect and is causing unnecessary delay. Please remove the hold and arrange installation at the earliest, preferably today. Kindly address this issue urgently.