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Reliance Jio

Reliance Jio outages and service status in Cherai, Kerala

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Cherai, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Aug 1, 10:33 AM GMT+5:30.
  • 67% Internet (67%)
  • 11% Total Blackout (11%)
  • 11% Wi-fi (11%)
  • 11% Phone (11%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Cherai, Kerala

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Cherai, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 2: Problems at Reliance Jio

Reliance Jio is having issues since 12:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Cherai, Kerala

The most recent Reliance Jio outage reports came from the following cities: Cochin.

CityProblem TypeReport Time
Cochin Internet 1 day ago
Cochin Wi-fi 8 days ago
Cochin Internet 9 days ago
Cochin Phone 11 days ago
Cochin Internet 16 days ago

Nearby cities with recent reports

Cochin

1 recent signals

1 day ago

Community Discussion

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Reliance Jio Issues Reports Near Cherai, Kerala

Latest outage, problems and issue reports in Cherai and nearby locations:

  • SibinSebastian
    Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala

    @JioCare @reliancejio #jiofiber Issue still not resolved. Not able to view SUN NXT app for past 3 days

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala

    @JioCare House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin682314 Kerala Mob9995214120 Respected sir I as a customer of Jio mobile. I am facing poor 4g indoor coverage issue in my home. I had mentioned several times to jio Kerala authorities regarding this

  • dominic_marson
    marson dominic (@dominic_marson) reported from Tripunittura, Kerala

    @JioCare the network and cellular network is going from good to bad and now from bad to worst cannot connect calls most of the time net is slow I had ported from Airtel to jio and now it looks like time to port back to Airtel will wait until the end of this month

  • SibinSebastian
    Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala

    @JioCare Jiofibre connectivity very poor since evening. Please check

  • SibinSebastian
    Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala

    @JioCare Jio set top box gets hang and need to restart it. It will stop several times even after restarting the set top box. Issue is repeatedly happening. Informd customer care several times but they instruct to clear data, cache and then restart. Kindly give permanent solution

  • klnithin
    Nithin.K.Lenin (@klnithin) reported from Tripunittura, Kerala

    Hmm !! Urs my humble request to the team and the department to follow the #4G services on the bsnl network Soon. It's fine and working good I guess dont know much more but not that much free as @JioCare let me see for the whole day.

  • dominic_marson
    marson dominic (@dominic_marson) reported from Tripunittura, Kerala

    @JioCare # very poor network coverage in #Kerala #Kochi during the day there is no coverage on the network calls dropping cannot connect calls incoming calls saying our of network area it’s getting from bad to worse all day same problem evening is the worst,

  • Ashilgeorge
    Ashil george (@Ashilgeorge) reported from Aroor, Kerala

    @JioCare In Your's world's largest data network not even getting 3G speed in our area...

  • SibinSebastian
    Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala

    @reliancejio @JioCare It's very disappointing to know that customer care is not able to resolve the queries due to technical issues. List of channels is not available with customer care. We are paying huge amount expecting better facilities.

  • kiran1604
    Kiran Nair (@kiran1604) reported from Tripunittura, Kerala

    @Airtel_Presence @airtelindia the network is down from past one hour No network at all, no calls and no data Location - kochi @JioCare

  • vrgodfather
    rajesh menon (@vrgodfather) reported from Tripunittura, Kerala

    @reliancejio @JioCare do you understand loyalty? Just less than 24 hours of non payment you disconnected my services ? Can't you check atleast if its a high priority customer and the history? Within 5 min if I don't get the network services , our relationship is done. 9526190999

  • DrHakeemMK
    DrHakeem MK (@DrHakeemMK) reported from Tripunittura, Kerala

    @reliancejio The worst network in our area. Network speed is pathetic. Especially during night hours. Complained a lot, but of no use. Simply wasting money by recharging. Compelling me to port the number or escalate the complaint to TRAI.

  • SibinSebastian
    Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala

    @JioCare Already sent the brief description last week itself... Please check the DM from my side. Issue is that I need to restart the JIO STB frequently to keep viewing channels... If we don't restart frequently, it will go back to home screen in between.. totally irritating

  • SaiKrish_7
    Sai Krishna (@SaiKrish_7) reported from Tripunittura, Kerala

    @reliancejio is down . #reliance #jio

  • indiadebashis13
    Debashis (@indiadebashis13) reported from Tripunittura, Kerala

    @irohitojha @JioCare Prblm is tht our govt. rules @DoT_India @TRAI only 4warded ur msg2concern team, but after tht they 4get evrythng,they didn't ask2service provider is it solved/not, what action has been taken.Nothng, ths's D problem, i feel tht.@manojsinhabjp @PMOIndia @janpaksh @jagograhakjago

  • prabhu5893
    prabhakaran (@prabhu5893) reported from Tripunittura, Kerala

    @reliancejio issue unresolved yet...

  • max_payne1986
    MaxPayne (@max_payne1986) reported from Tripunittura, Kerala

    @JioCare please tell me . How can I get the refund. I am totally dissatisfied, disappointed because of the customer support. cancelled all my programmes because of your message i got about connection scheduled time. No reply, no action. Please give me the refund. ASAP

  • rahulbaria18
    rahul baria (@rahulbaria18) reported from Tripunittura, Kerala

    @JioCare Still waiting for resolve my problem

  • rsekhar_7
    RS (@rsekhar_7) reported from Tripunittura, Kerala

    @reliancejio Pathetic experience from jio.very bad connectivity even after repeated recharge.Especially when kids are having online classes and exams it s high time to switch to Airtel.Even vodafone has improved a lot with respect to connectivity and customer service

  • Ashilgeorge
    Ashil george (@Ashilgeorge) reported from Aroor, Kerala

    @JioCare In Your's world's largest data network not even getting 3G speed in our area...

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • jaypadia08
    Jay Padia (@jaypadia08) reported

    @JioCare I am not going to pay a single penny and not going to continue my plan as well. I'll discontinue the service, the relocation request I did before the bill was generated. So don't try to fool your customers like this. Totally useless @JioCare @reliancejio

  • KashmirInFocus
    Kashmir eServices (@KashmirInFocus) reported

    @JioCare @JioFiber Booked #JioFiber on 25 July. Technician installed the junk box — couldn’t connect. Issue raised on 26th, only cut‑copy assurances till 31st. Another technician came, failed again, told me “wait 24 hrs, it’ll work automatically.”

  • actor_pavvan
    thenameispawan (@actor_pavvan) reported

    @reliancejio @JioCare jio 5g not working in Andhra Pradesh only 4g only working I'm checking my friends mobiles also 5g still not working my pincode 522265 Repalle, Aandra pradesh

  • jai5jai
    jayakumar Renganathan (@jai5jai) reported

    @JioCare Day 5 still no solution provided @JioCare. @TRAI #jiocare is still busy in assining an engineer! Guess they r funding a student to join a course, n wait to complete the same to rectify the existing problem now am facing!!!

  • Rajeshnetha9
    Rajesh Netha (@Rajeshnetha9) reported

    @JioCare Dear Yashoda, Still your service team not yet contacted me.

  • aruntechnocrat
    Arun Prasad (@aruntechnocrat) reported

    Five days in a row, still Jio is assigning an engineer. Have some shame guys @JioCare #Jio #Jiosucks #JioFiber Such a worst service. It’s becoming a nightmare with Jio these days.

  • MOHAMMAD260191
    MOHAMMAD FAIZAN (@MOHAMMAD260191) reported

    @JioCare Facing a 8-month severe indoor network blackout at 700037. 8 Service Requests closed without resolution despite unusable signal (-128dBm). Registered formal grievance with National Consumer Helpline and DoT. Fix network! NCH Grievance: 9829547. DoT DOTEL/E/2026/0042630.

  • Subham27lucknow
    Er-Dr thinker (@Subham27lucknow) reported

    @JioCare There is major network issue. You r not responding we all about 10000 people wil port to other network.

  • I__am__niranjan
    Niranjan Samal (@I__am__niranjan) reported

    Hi @JioCare, my fibre connection issue(no internal) hasn’t resolved and the ticket has been closed without any communication and site engineer visit. Ticket raised 21st June and closed on 21st July without any communication. 1 month recharge is also wasted.

  • blu476
    Kundan Singh (@blu476) reported

    Dear @reliancejio @JioCare I am facing a severe network issue and trying to make u understand my issue, but no is taking it seriously. Plz do something. PH:7992215675 LOCATION - LCS RAXAUL-845305