Reliance Jio outages and service status in Cherai, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Cherai, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Aug 1, 10:33 AM GMT+5:30.
- Internet (67%)
- Total Blackout (11%)
- Wi-fi (11%)
- Phone (11%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Cherai, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Cherai, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 2: Problems at Reliance Jio
Reliance Jio is having issues since 12:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cherai, Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Internet | 1 day ago |
|
Cochin
|
Wi-fi | 8 days ago |
|
Cochin
|
Internet | 9 days ago |
|
Cochin
|
Phone | 11 days ago |
|
Cochin
|
Internet | 16 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Cherai, Kerala
Latest outage, problems and issue reports in Cherai and nearby locations:
-
Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare @reliancejio #jiofiber Issue still not resolved. Not able to view SUN NXT app for past 3 days
-
EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@JioCare House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin682314 Kerala Mob9995214120 Respected sir I as a customer of Jio mobile. I am facing poor 4g indoor coverage issue in my home. I had mentioned several times to jio Kerala authorities regarding this
-
marson dominic (@dominic_marson) reported from Tripunittura, Kerala@JioCare the network and cellular network is going from good to bad and now from bad to worst cannot connect calls most of the time net is slow I had ported from Airtel to jio and now it looks like time to port back to Airtel will wait until the end of this month
-
Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Jiofibre connectivity very poor since evening. Please check
-
Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Jio set top box gets hang and need to restart it. It will stop several times even after restarting the set top box. Issue is repeatedly happening. Informd customer care several times but they instruct to clear data, cache and then restart. Kindly give permanent solution
-
Nithin.K.Lenin (@klnithin) reported from Tripunittura, KeralaHmm !! Urs my humble request to the team and the department to follow the #4G services on the bsnl network Soon. It's fine and working good I guess dont know much more but not that much free as @JioCare let me see for the whole day.
-
marson dominic (@dominic_marson) reported from Tripunittura, Kerala@JioCare # very poor network coverage in #Kerala #Kochi during the day there is no coverage on the network calls dropping cannot connect calls incoming calls saying our of network area it’s getting from bad to worse all day same problem evening is the worst,
-
Ashil george (@Ashilgeorge) reported from Aroor, Kerala@JioCare In Your's world's largest data network not even getting 3G speed in our area...
-
Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@reliancejio @JioCare It's very disappointing to know that customer care is not able to resolve the queries due to technical issues. List of channels is not available with customer care. We are paying huge amount expecting better facilities.
-
Kiran Nair (@kiran1604) reported from Tripunittura, Kerala@Airtel_Presence @airtelindia the network is down from past one hour No network at all, no calls and no data Location - kochi @JioCare
-
rajesh menon (@vrgodfather) reported from Tripunittura, Kerala@reliancejio @JioCare do you understand loyalty? Just less than 24 hours of non payment you disconnected my services ? Can't you check atleast if its a high priority customer and the history? Within 5 min if I don't get the network services , our relationship is done. 9526190999
-
DrHakeem MK (@DrHakeemMK) reported from Tripunittura, Kerala@reliancejio The worst network in our area. Network speed is pathetic. Especially during night hours. Complained a lot, but of no use. Simply wasting money by recharging. Compelling me to port the number or escalate the complaint to TRAI.
-
Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Already sent the brief description last week itself... Please check the DM from my side. Issue is that I need to restart the JIO STB frequently to keep viewing channels... If we don't restart frequently, it will go back to home screen in between.. totally irritating
-
-
Debashis (@indiadebashis13) reported from Tripunittura, Kerala@irohitojha @JioCare Prblm is tht our govt. rules @DoT_India @TRAI only 4warded ur msg2concern team, but after tht they 4get evrythng,they didn't ask2service provider is it solved/not, what action has been taken.Nothng, ths's D problem, i feel tht.@manojsinhabjp @PMOIndia @janpaksh @jagograhakjago
-
-
MaxPayne (@max_payne1986) reported from Tripunittura, Kerala@JioCare please tell me . How can I get the refund. I am totally dissatisfied, disappointed because of the customer support. cancelled all my programmes because of your message i got about connection scheduled time. No reply, no action. Please give me the refund. ASAP
-
rahul baria (@rahulbaria18) reported from Tripunittura, Kerala@JioCare Still waiting for resolve my problem
-
RS (@rsekhar_7) reported from Tripunittura, Kerala@reliancejio Pathetic experience from jio.very bad connectivity even after repeated recharge.Especially when kids are having online classes and exams it s high time to switch to Airtel.Even vodafone has improved a lot with respect to connectivity and customer service
-
Ashil george (@Ashilgeorge) reported from Aroor, Kerala@JioCare In Your's world's largest data network not even getting 3G speed in our area...
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Jay Padia (@jaypadia08) reported@JioCare I am not going to pay a single penny and not going to continue my plan as well. I'll discontinue the service, the relocation request I did before the bill was generated. So don't try to fool your customers like this. Totally useless @JioCare @reliancejio
-
Kashmir eServices (@KashmirInFocus) reported@JioCare @JioFiber Booked #JioFiber on 25 July. Technician installed the junk box — couldn’t connect. Issue raised on 26th, only cut‑copy assurances till 31st. Another technician came, failed again, told me “wait 24 hrs, it’ll work automatically.”
-
thenameispawan (@actor_pavvan) reported@reliancejio @JioCare jio 5g not working in Andhra Pradesh only 4g only working I'm checking my friends mobiles also 5g still not working my pincode 522265 Repalle, Aandra pradesh
-
jayakumar Renganathan (@jai5jai) reported@JioCare Day 5 still no solution provided @JioCare. @TRAI #jiocare is still busy in assining an engineer! Guess they r funding a student to join a course, n wait to complete the same to rectify the existing problem now am facing!!!
-
Rajesh Netha (@Rajeshnetha9) reported@JioCare Dear Yashoda, Still your service team not yet contacted me.
-
Arun Prasad (@aruntechnocrat) reportedFive days in a row, still Jio is assigning an engineer. Have some shame guys @JioCare #Jio #Jiosucks #JioFiber Such a worst service. It’s becoming a nightmare with Jio these days.
-
MOHAMMAD FAIZAN (@MOHAMMAD260191) reported@JioCare Facing a 8-month severe indoor network blackout at 700037. 8 Service Requests closed without resolution despite unusable signal (-128dBm). Registered formal grievance with National Consumer Helpline and DoT. Fix network! NCH Grievance: 9829547. DoT DOTEL/E/2026/0042630.
-
Er-Dr thinker (@Subham27lucknow) reported@JioCare There is major network issue. You r not responding we all about 10000 people wil port to other network.
-
Niranjan Samal (@I__am__niranjan) reportedHi @JioCare, my fibre connection issue(no internal) hasn’t resolved and the ticket has been closed without any communication and site engineer visit. Ticket raised 21st June and closed on 21st July without any communication. 1 month recharge is also wasted.
-
Kundan Singh (@blu476) reportedDear @reliancejio @JioCare I am facing a severe network issue and trying to make u understand my issue, but no is taking it seriously. Plz do something. PH:7992215675 LOCATION - LCS RAXAUL-845305