Reliance Jio Outage Report in Cherai, Ernākulam, Kerala
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
Problems in the last 24 hours in Cherai, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Cherai, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at Reliance Jio
Reliance Jio is having issues since 06:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (61%)
- Wi-fi (15%)
- Phone (12%)
- Total Blackout (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map Near Cherai, Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Internet | 16 hours ago |
|
Cochin
|
Internet | 5 days ago |
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Cochin
|
Internet | 5 days ago |
|
Cochin
|
Internet | 8 days ago |
|
Cochin
|
Internet | 15 days ago |
|
Cochin
|
Wi-fi | 21 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Cherai, Kerala
Latest outage, problems and issue reports in Cherai and nearby locations:
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Saleem Pallisserikuzhiyil (@saleemseios) reported from Tripunittura, Kerala@JioCare no DATA coverage of network ,SEO MANZIL, near Bombay stores, THRIKKAKARA PO, NGO QUARTERS junction via,PIN 682021.Same complaint registered soon after launch of Jio network, No remedy so far .
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Debashis (@indiadebashis13) reported from Chottanikkara, Kerala@DoT_India @TRAI @rssharma3 @manojsinhabjp @PMOIndia Respected All, could you please guide me how I can solve my below concern, bcos @JioCare can't agreed2launch any complaint4the same..They r promised that we r on tht, more than 6 months facing the same issue, but no solutions
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Jiofibre connectivity very poor since evening. Please check
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare @reliancejio #jiofiber Issue still not resolved. Not able to view SUN NXT app for past 3 days
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sharonshn (@shnzzzzz) reported from Kazhikāttumūla, KeralaJio internet blackout ... Very low speed for jio in infopark kochi ... No even able to send a whatsapp message .. Please call to 7012458376 , 8891703704 for more details. #Jio @reliancejio @JioCare @reliancegroup
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@JioCare @reliancejio don't have network at my home location, jio no is 9911344145 please correct, please call me my alternative no 9633022720 urgent, i can't work without this no.
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Baijnath Sharma (@Baijnath_) reported from Mundamveli, Kerala@JioCare worst network experience in my area Download speed below 100 KB/s
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Jinesh Nair (@jineshnair_85) reported from Kadungalūr, Kerala@ViCustomerCare Can't you understand the problem, you still want an elaboration? I have pinned my location. If you don't understand what the problem is, take some advise from you competitor's @reliancejio and @airtelindia
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Baijnath Sharma (@Baijnath_NAVY) reported from Mundamveli, KeralaWorst Jio network at my place @reliancejio @JioCare
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Rajkishor Parida (@Rajparidaoffcl) reported from Cochin, Kerala@TRAI @reliancejio @JioCare @KeralaTelecom There are too much network issue at Thoppumpady, Kochi, Kerala. Please try to resolve the network slow down issue.
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Dr. Suresh Kumar Madhusudhanan (@sureshseagull1) reported from Tripunittura, Kerala@sundarpichai @reliancejio Big reform in the communication sector. It will really help many poor for online education & building their career.
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Jio set top box gets hang and need to restart it. It will stop several times even after restarting the set top box. Issue is repeatedly happening. Informd customer care several times but they instruct to clear data, cache and then restart. Kindly give permanent solution
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Amrit Purohit (@AmritPurohit15) reported from Panambukad, KeralaHello @reliancejio here your network is very delay now,my phone internet is not working and calls goin in drop mode,kindly check and do solve issue in here location.. @JioCare
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@gsu303 @vabesvaradwaj @JioCare @Airtel_Presence @TRAI @DoT_India @narendramodi All the best Vabea, I'm very bad experience with Jio, more than 2 years facing network issue
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Tony Thomas (@tonyth0mas) reported from Tripunittura, Kerala@reliancejio i used only your network today feom 4pm ...before that i was uaing @airtelindia ..how come 2 gb conplleted in 1 hour @TRAI
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@reliancejio @JioCare It's very disappointing to know that customer care is not able to resolve the queries due to technical issues. List of channels is not available with customer care. We are paying huge amount expecting better facilities.
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Already sent the brief description last week itself... Please check the DM from my side. Issue is that I need to restart the JIO STB frequently to keep viewing channels... If we don't restart frequently, it will go back to home screen in between.. totally irritating
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@ApArun17 @soodrbl @DoT_India @TRAI @rssharma3 @janpaksh @JioCare @Airtel_Presence @VodafoneIN Porting is not a solution...All providers are doing like... Having same problem with ours also
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@JioCare @NameIsAditya Nothing will happen, above msg is just like ctrl+C + ctrl+V nothing else. You should you service from thar district or state itself don't have any capability to close any problems
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Ashish Patel 🇮🇳 (@patelashish9990) reported@reliancejio my jio fiber not working properly already talk in dm but not responding well my postal code is 382481.. @reliancejio
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Rachit (@askrachit) reported@JioCare @Airtel_Presence @vodafone I had an idea for you to monetise. Give option to opt out of corona caller tune to premium customer at additional 30 rs per month CCTB Corona Caller Tune Barring facility recharge of 1 rs per day
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ครђฬเภ (@Shynash21) reported@Jiocare I asked for a simple question and both your customer care executive and chat support refused to answer it. Pathetic service
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Murali Krishnan (@rmk23985) reported@JioCare Worst service support
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Ramandeep (@Ramande20800324) reported@reliancejio transaction I'd - UPI/DR/031219006280/RELIANCE/CITI/JIO@CI097968162097. Please let me know where the transaction has gone, because I recharged my number through jio aap, never gona trust jio aap again in my life, tried to contact the jio customer support team but
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Rajesh Kumar (@rajeshblue) reportedAnd @TataSky guys, gimme a good deal on a TV connection, we need to switch over to pros. @reliancejio guys, we are moving 3 mobile connections to your network. How can we begin? What's the reco on an alternate broadband provider in Bangalore, people? @Airtel_Presence Gudbye.
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Yashpreet (@iamyashpreet) reported@JioCare @reliancejio Still I'm not able to use ott apps , and I have recharged with ₹999 150mbps,had complaint yesterday still no one is there to resolve my problem,pathetic customer service Jio is just looting the customers Rgst. No.- +91 9935709923 Fiber no.- +91 5127960245
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Nagaraj Kulkarni 🇮🇳 (@inagaraj5) reportedChoosing silence over this internet speed issue? @JioCare @reliancejio
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#intolerant विवेक (@VMavawala) reported@KumarNavin82 @JioCare Jio care mein call kar k after all verification they said we cant help you on call...visit our website or use MYJIOAPP
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JayaRamK (@kjayaram427) reported@JioCare I have mailed around 27 times, follow up calls as many as possible everyday. Almost I stay talking to your so called workaholic customer care around 2-3 hours a day. DM you almost 4-5 times a day. Still you don't understand the customer concern and not replying.