Reliance Jio outages and service status in Cherai, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Cherai, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- Internet (67%)
- Wi-fi (17%)
- Phone (17%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Cherai, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Cherai, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 12: Problems at Reliance Jio
Reliance Jio is having issues since 07:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cherai, Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Internet | 7 days ago |
|
Cochin
|
Internet | 12 days ago |
|
Cochin
|
Wi-fi | 18 days ago |
|
Cochin
|
Internet | 19 days ago |
|
Cochin
|
Phone | 22 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Cherai, Kerala
Latest outage, problems and issue reports in Cherai and nearby locations:
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vichanu (@vichu242) reported from Tripunittura, Kerala@JioCare Because of your extreme customer service , i moved to @Airtel_Presence , @reliancejio appellate customer representative behaviour to customer " if you want stay, or go to hell. Beyond this you can't even complain to CEO". Finally moved out from @reliancejio #happy.
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abhilash (@abhilashsnair) reported from Tripunittura, Kerala@reliancejio ,after one year with #jiofiber started facing serious speed issues and each time when call they r asking same trouble shooting, and disconnect call if they can't sort. Never expected this like a behaviour from jio
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare need service assistance. Modem is not working.
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@JioCare House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin682314 Kerala Mob9995214120 Respected sir I as a customer of Jio mobile. I am facing poor 4g indoor coverage issue in my home. I had mentioned several times to jio Kerala authorities regarding this
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sharonshn (@shnzzzzz) reported from Kazhikāttumūla, KeralaJio internet blackout ... Very low speed for jio in infopark kochi ... No even able to send a whatsapp message .. Please call to 7012458376 , 8891703704 for more details. #Jio @reliancejio @JioCare @reliancegroup
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Dr. Suresh Kumar Madhusudhanan (@sureshseagull1) reported from Tripunittura, Kerala@sundarpichai @reliancejio Big reform in the communication sector. It will really help many poor for online education & building their career.
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare live tv is not working.. please raise a service request .
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Jiofibre connectivity very poor since evening. Please check
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare I have a service Appointment scheduled for today between 10AM - 11.30AM. I didn’t get any Call regarding this
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Rajkishor Parida (@Rajparidaoffcl) reported from Cochin, Kerala@TRAI @reliancejio @JioCare @KeralaTelecom There are too much network issue at Thoppumpady, Kochi, Kerala. Please try to resolve the network slow down issue.
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Baijnath Sharma (@Baijnath_NAVY) reported from Mundamveli, KeralaWorst Jio network at my place @reliancejio @JioCare
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Tony Thomas (@tonyth0mas) reported from Tripunittura, Kerala@reliancejio i used only your network today feom 4pm ...before that i was uaing @airtelindia ..how come 2 gb conplleted in 1 hour @TRAI
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare need service assistance . My modem is not working .
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Jinesh Nair (@jineshnair_85) reported from Parūr, Kerala@JioCare Yeah I would love to. But since am under quarantine following my return from Oman, is it possible. Am not able to do my net banking too. I have been cut out from world by @VodafoneGroup. I have been using this mobile no. Since long and don't want to loose it.
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DrHakeem MK (@DrHakeemMK) reported from Tripunittura, Kerala@reliancejio the worst network in our area especially during night hours. It is same as old 2G network. Even this post took five minutes to upload.
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marson dominic (@dominic_marson) reported from Tripunittura, Kerala@JioCare the network and cellular network is going from good to bad and now from bad to worst cannot connect calls most of the time net is slow I had ported from Airtel to jio and now it looks like time to port back to Airtel will wait until the end of this month
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dileep kumar (@dileep_diluuu) reported from Tripunittura, Kerala@JioCare For a new connection your engineers makes superfast visit. When our Plan expires, your systems will disconnect the connection with no time. And it's about 24 hours, there is no internet connection and you guys are still rescheduling your visit. Such a pathetic service.
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Jio set top box gets hang and need to restart it. It will stop several times even after restarting the set top box. Issue is repeatedly happening. Informd customer care several times but they instruct to clear data, cache and then restart. Kindly give permanent solution
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DrHakeem MK (@DrHakeemMK) reported from Tripunittura, Kerala@reliancejio The worst network in our area. Network speed is pathetic. Especially during night hours. Complained a lot, but of no use. Simply wasting money by recharging. Compelling me to port the number or escalate the complaint to TRAI.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Anusree Vibin (@VibinAnusree) reported@JioCare The engineer visit planned today 1pm then informed 7pm now I received message tomorrow 11am, very poor service
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Deepak (@deepakr772003) reported@JioCare My alternate number is 9711878968 ,9953638447 .I do not understand how providing alternate number would help to escalate .There is a higher power issue in entire area of Krishna nagar for jio fiber and I m under the impression that team is aware of the issue but unable 2 resolve
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Ajaya Prasad (@aplfnt) reportedThe reception at DD Diamond District, Pangappara, Tvm, 695581 is extremely poor. Typically, signal only 2 bars. Hardly get 5G. The data breaks intermittently. This is an issue for all of 2 months I had this number. Please look into this. @JioCare
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Mehul Saxena (@mehulajax21) reported@JioCare The issue has been raised and from then on, false promises have been made by your agents and yet no service has been given. They are asking me to collect the card from a far away shop. I want guarantee of resolution today. Your agents have all info and yet not taking action.
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Ancy (@Unwanted10Anc) reported@JioCare There's no response from the customer care they stopped attending call to every single person from my village and last time also they did nothing just took all info I'll go to consumer court you just messed up my life my job and work basically whole life @reliancejio @JioCare
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Hrishikesh Kulkarni (@HrishikeshKul20) reported@JioCare The issue is resolved now. But I know this is temporary. I will start facing same issue after 5-10 days.
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Namo War room(I) (@RudraYouGotit) reported@trramesh @JioCare For to get @JioCare service we should reach their office personally at 9.30am, catch the Engg Supervisor, tell about problem. Then only he will assign the engineer quickly. Otherwise with their kind of issues and staff attritions issues will take even 10days time.
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Srisainath (@Srisaynathj) reported@JioCare @JioCare your handle should be jionofucks instead of jiocare. Worst customer service.
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Anirudh Kharkia (@31anirudh) reported@JioCare @JioCare in 2 days my plan is ending and not coming back to jio anymore. Many way better network providers are there, who atleast have a solution for their customers. #WorstServiceProvider
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Ashish Singh (@ashish_singh51) reported@JioCare is fraud, they take the booking amt from customr, cancel the order and then ask customer to wait for indefinite time for refund, i have been chasing them from last 20 days but still no refund, even their grievance officer do not respond order # NO0001EMKC20 @reliancejio