Reliance Jio outages and service status in Cherai, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Cherai, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 14, 12:06 PM GMT+5:30.
- Internet (43%)
- Wi-fi (29%)
- TV (14%)
- Phone (14%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Cherai, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Cherai, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Reliance Jio
Reliance Jio is having issues since 12:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cherai, Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Internet | 7 hours ago |
|
Cochin
|
Internet | 21 hours ago |
|
Cochin
|
Wi-fi | 7 days ago |
|
Cochin
|
Internet | 7 days ago |
|
Cochin
|
TV | 9 days ago |
|
Cochin
|
Wi-fi | 17 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Cherai, Kerala
Latest outage, problems and issue reports in Cherai and nearby locations:
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam dt Pin682314 Landmark Puthengady Cruz. Mob7561822320 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am facing poor 4g coverage in ground floor. I am unable
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abhilash (@abhilashsnair) reported from Tripunittura, Kerala@reliancejio ,after one year with #jiofiber started facing serious speed issues and each time when call they r asking same trouble shooting, and disconnect call if they can't sort. Never expected this like a behaviour from jio
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rajesh menon (@vrgodfather) reported from Tripunittura, Kerala@reliancejio @JioCare do you understand loyalty? Just less than 24 hours of non payment you disconnected my services ? Can't you check atleast if its a high priority customer and the history? Within 5 min if I don't get the network services , our relationship is done. 9526190999
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio Mob 8078016682 Respected sir I as a customer of Jio mobile Kerala circle.I am facing poor indoor coverage issue in my address location. Data stopping during using data services. Unable to open "My Jio" app in indoor. Tottally I am deadly cheated by jio Kerala
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Ashil george (@Ashilgeorge) reported from Aroor, Kerala@reliancejio @JioCare In your's world's largest data network not even getting 3G speed in our area......
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Baijnath Sharma (@Baijnath_) reported from Mundamveli, Kerala@JioCare worst network experience in my area Download speed below 100 KB/s
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@JioCare @NameIsAditya Nothing will happen, above msg is just like ctrl+C + ctrl+V nothing else. You should you service from thar district or state itself don't have any capability to close any problems
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare Modem is not working . Can we create a service appointment?
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@JioCare House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin682314 Kerala Mob9995214120 Respected sir I as a customer of Jio mobile. I am facing poor 4g indoor coverage issue in my home. I had mentioned several times to jio Kerala authorities regarding this
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Kiran Nair (@kiran1604) reported from Tripunittura, Kerala@Airtel_Presence @airtelindia the network is down from past one hour No network at all, no calls and no data Location - kochi @JioCare
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio Mob7561822320 Respected sir I as a customer of jio. I am facing poor indoor coverage issue in my home. Due to this issue I am unable to access data services and unable to make or receive calls in ground floor indoor. I had lost my money by selecting this reputed
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Nithin.K.Lenin (@klnithin) reported from Tripunittura, KeralaGuys really now I am using @BSNL_KL 4G sim on my phone past few days I am getting such kind of bad network from their end dont know what's the matter do I need to call cx department and ask for any kind of internet Settings earlier it was @JioCare using phone #Note8
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DrHakeem MK (@DrHakeemMK) reported from Tripunittura, Kerala@reliancejio the worst network in our area especially during night hours. It is same as old 2G network. Even this post took five minutes to upload.
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Jinesh Nair (@jineshnair_85) reported from Parūr, Kerala@JioCare Yeah I would love to. But since am under quarantine following my return from Oman, is it possible. Am not able to do my net banking too. I have been cut out from world by @VodafoneGroup. I have been using this mobile no. Since long and don't want to loose it.
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EALIAS SIMON (@EaliasS) reported from Tripunittura, Kerala@reliancejio Mob 8078016682 From Mr.Ealias PS Kerala Respected sir I as a customer of jio mobile. I am facing very poor 4g data speed issue in indoor for the last few days. Due to this issue I am unable to access data services in indoor properly sir.Please arrange a network
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MaxPayne (@max_payne1986) reported from Tripunittura, Kerala@JioCare please tell me . How can I get the refund. I am totally dissatisfied, disappointed because of the customer support. cancelled all my programmes because of your message i got about connection scheduled time. No reply, no action. Please give me the refund. ASAP
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Jio set top box gets hang and need to restart it. It will stop several times even after restarting the set top box. Issue is repeatedly happening. Informd customer care several times but they instruct to clear data, cache and then restart. Kindly give permanent solution
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare @reliancejio #jiofiber Issue still not resolved. Not able to view SUN NXT app for past 3 days
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@JioCare @reliancejio don't have network at my home location, jio no is 9911344145 please correct, please call me my alternative no 9633022720 urgent, i can't work without this no.
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dileep kumar (@dileep_diluuu) reported from Tripunittura, Kerala@JioCare For a new connection your engineers makes superfast visit. When our Plan expires, your systems will disconnect the connection with no time. And it's about 24 hours, there is no internet connection and you guys are still rescheduling your visit. Such a pathetic service.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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VoiceInTheWilderness (@Srikantthatsme) reported@JioCare most pathetic and disappointing level of customer care by Jio...internet is down for 3 days now and no one has been assigned to look into the issue. Service request SR00002L2IZCremains unattended.
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Nilesh patralekh (@Nkpatralekh) reported@JioCare I contacted they said that the appointment is on 19th, this has created a situation of confusion, Jio office suggested that keep calling the technician that registered you,This kind of costumer service is utterly disappointing. Kindly resolve the matter ASAP
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Bunty Patil (@buntyjomdepatil) reported@JioCare A few days is how many.. Your employee came to my house to complete his target, did everything online and made a building ID 2 kilometers away. Today it has been 1 month since that incident... Your air fiber has not arrived at my house yet, nor has anyone contacted me.. 🙏
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digitalmradul (@digitalmradul) reported@JioCare It’s my final ultimatum. Either complete the Jio AirFiber installation today or process refund by this evening. I have already waited more than a week with multiple missed schedules. If this issue is not resolved today, I will proceed with legal and consumer complaints. @JioCare
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ksbalas (@ks_balas) reported@mayavarathaan @JioCare @TRAI I had a same issue
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mohd ashraf khan (@khanmohdkhan78) reported@JioCare Hey Jio I'm your customer I'm not a debtor how many calls you people will for recharge it's my need when I fill them I'll do recharge Stop this torcher or else I need to file a complaint with TRAI
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Faisal Alam (@_Faisal_Alam_) reported@JioCare I want to raise a disconnection request if my SR000035QZGK is not resolved by today... @JioCare Also I am moving to consumer court for strict action against the jio company... Hello @jagograhakjago please help to file petition against jio airfiber team
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Vijai Anand (@vijaianandn) reportedHi @JioCare your resolution status is still pending for more than a week for SR0000352NP3. Please arrange to send a technician for rewiring.
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जनता-की-आवाज (@JantaKiAvaj) reported@JioCare Despite subscribing to Jio annual plan of Rs 3599 , availability of Internet in Sector 48, Noida is highly hopeless. For last many months, Internet disappeared almost every 5 minutes for few minutes and so on. Please improve your service to avoid porting to Airtel.
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Yogesh Lohia (@yogeshlohia2) reported@JioCare Poor Service.