Reliance Jio Outage Report in Cherai, Ernākulam, State of Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours in Cherai, State of Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Cherai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at Reliance Jio
Reliance Jio is having issues since 01:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (60%)
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Wi-fi (15%)
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Phone (12%)
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Total Blackout (10%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Cherai, Ernākulam, State of Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin |
Internet | |
| Cochin |
Wi-fi | |
| Cochin |
Wi-fi | |
| Cochin |
Internet | |
| Cochin |
Phone | |
| Cochin |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Cherai, State of Kerala
Latest outage, problems and issue reports in Cherai and nearby locations:
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EALIAS SIMON
(@EaliasS) reported
from
Tripunittura, State of Kerala
@JioCare Mob. 7561822320 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am facing improper network coverage issue in my home. I am not getting 4g coverage properly in indoor sir. Due to this issue I am unable to make or receive calls and unable to use
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abhilash
(@abhilashsnair) reported
from
Tripunittura, State of Kerala
@reliancejio ,after one year with #jiofiber started facing serious speed issues and each time when call they r asking same trouble shooting, and disconnect call if they can't sort. Never expected this like a behaviour from jio
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EALIAS SIMON
(@EaliasS) reported
from
Udayamperoor, State of Kerala
@JioCare House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin682314 Kerala Mob9995214120 Respected sir I as a customer of Jio mobile. I am facing poor 4g indoor coverage issue in my home. I had mentioned several times to jio Kerala authorities regarding this
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Shiva S
(@shivam6824) reported
from
Cochin, State of Kerala
@JioCare Internet Speed Very Slow in Area 6GVC+43G Maholi, Uttar Pradesh. Mobile Number 76072 85192
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DrHakeem MK
(@DrHakeemMK) reported
from
Tripunittura, State of Kerala
@reliancejio the worst network in our area especially during night hours. It is same as old 2G network. Even this post took five minutes to upload.
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EALIAS SIMON
(@EaliasS) reported
from
Udayamperoor, State of Kerala
@reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam dt Pin682314 Landmark Puthengady Cruz. Mob7561822320 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am facing poor 4g coverage in ground floor. I am unable
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DrHakeem MK
(@DrHakeemMK) reported
from
Tripunittura, State of Kerala
@reliancejio The worst network in our area. Network speed is pathetic. Especially during night hours. Complained a lot, but of no use. Simply wasting money by recharging. Compelling me to port the number or escalate the complaint to TRAI.
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MaxPayne
(@max_payne1986) reported
from
Tripunittura, State of Kerala
@JioCare paid the amount fully for 6 month plan of jio fiber. No one has come yet to connect the device. Scheduled time is 6pm today. Bad customer service. How to get the refund. Please tell me.
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MaxPayne
(@max_payne1986) reported
from
Tripunittura, State of Kerala
@JioCare please tell me . How can I get the refund. I am totally dissatisfied, disappointed because of the customer support. cancelled all my programmes because of your message i got about connection scheduled time. No reply, no action. Please give me the refund. ASAP
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Kiran Nair
(@kiran1604) reported
from
Tripunittura, State of Kerala
@Airtel_Presence @airtelindia the network is down from past one hour No network at all, no calls and no data Location - kochi @JioCare
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Aswin
(@aswindeepakjose) reported
from
Tripunittura, State of Kerala
@JioCare need service assistance . My modem is not working .
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Aswin
(@aswindeepakjose) reported
from
Tripunittura, State of Kerala
@JioCare Modem is not working . Can we create a service appointment?
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EALIAS SIMON
(@EaliasS) reported
from
Udayamperoor, State of Kerala
@reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Mob.8078989291 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am unable to use data services in my home due to poor 4g data speed issue in
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EALIAS SIMON
(@EaliasS) reported
from
Udayamperoor, State of Kerala
@JioCare Mob7561822320 Respected sir I as a customer of jio mobile. I am facing poor indoor coverage issue in my home. I am not getting 4g indoor coverage in ground floor. Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Kerala. Landmark Puthengady cross. I am
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dileep kumar
(@dileep_diluuu) reported
from
Tripunittura, State of Kerala
@JioCare For a new connection your engineers makes superfast visit. When our Plan expires, your systems will disconnect the connection with no time. And it's about 24 hours, there is no internet connection and you guys are still rescheduling your visit. Such a pathetic service.
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EALIAS SIMON
(@EaliasS) reported
from
Udayamperoor, State of Kerala
@reliancejio Mob7561822320 Respected sir I as a customer of jio. I am facing poor indoor coverage issue in my home. Due to this issue I am unable to access data services and unable to make or receive calls in ground floor indoor. I had lost my money by selecting this reputed
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marson dominic
(@dominic_marson) reported
from
Tripunittura, State of Kerala
@JioCare the network and cellular network is going from good to bad and now from bad to worst cannot connect calls most of the time net is slow I had ported from Airtel to jio and now it looks like time to port back to Airtel will wait until the end of this month
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rahul baria
(@rahulbaria18) reported
from
Tripunittura, State of Kerala
@JioCare Still waiting for resolve my problem
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RS
(@rsekhar_7) reported
from
Tripunittura, State of Kerala
@reliancejio Pathetic experience from jio.very bad connectivity even after repeated recharge.Especially when kids are having online classes and exams it s high time to switch to Airtel.Even vodafone has improved a lot with respect to connectivity and customer service
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prabhakaran
(@prabhu5893) reported
from
Tripunittura, State of Kerala
@reliancejio issue unresolved yet...
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Girirajsinh Jadeja
(@Giriraj39926471) reported
@JioCare extremely disappointed Everyone will reach out while taking new connections however when you canceled connection no one is bothered (We tried contacting you for the recovery of JioFiber device for service ID 299285222787, but were unable to collect the device)
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Atul K. Singh
(@_A_K_SINGH) reported
called your customer care many times but getting no response from your side. Jio business support only forwarding the issue to concern from last 3 mails. Your sales representatives are not responding on calls. can not trust @reliancejio for business services.
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सब शिव है
(@Bholeka_bhakt) reported
@reliancejio @JioCare Your network getting words day be day. Is this your promise what you make to your customer to give them 1kb/s speed in the generation of 4G or even 5G?
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mrinmoy pan
(@reachmrinmoy) reported
@JioCare Just now got a call to say that it will take a day or 2 resolve the issue. Customer is on mercy of your company. They will only go ahead with their sweet timings no one is even bothered .every one is passing the ball to other team
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Pankaj Jain
(@Streamlineindor) reported
@JioCare @reliancejio Two Gentleman visited. They were not able to solve the issue. They told that another team would come in one hour....It's almost 3 hours and no one visited....Excellent Service by Jio....Keep it UP
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Yogesh Ch 🇮🇳
(@iamchyogesh) reported
@reliancejio @fiber_jio Well done you people.. Make money from the dead body in grave yard. Disgusting service Disastrous response and truly unethical.. it's been 3 days I'm waiting for my installation.
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Shivangi Agarwal
(@Shivang09730543) reported
@JioCare I had made payment of 1500rs 5 days back for jio fibre connection. The executive phone is switched from last 2 days and I have no idea either I will get the refund or when will the executive be coming to install the set-up. Very pathetic customer service.
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Vivaswan Sharma
(@vivaswan_sharma) reported
Hey @JioCare your services have totally crashed around my residence for two days in a row. It work's during nights but not days. We need mobile internet to work during lockdown. I understand your problems but also understand ours, this is very important especially now.
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Swapnil Mistry
(@SwapuMistry) reported
@bharatsingh428 @JioCare @reliancejio Kuch nahin hoga....they are just fooling us .I have already complained for 4 months the problem is not yet resolved...Better option to port out from Jio..
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Sachin Singh
(@SachinS73691652) reported
@JioCare All sarvice is not working