Reliance Jio outages and service status in Cherai, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Cherai, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jul 25, 9:41 PM GMT+5:30.
- Internet (60%)
- Total Blackout (20%)
- Wi-fi (10%)
- Phone (10%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Cherai, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Cherai, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 29: Problems at Reliance Jio
Reliance Jio is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cherai, Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Wi-fi | 4 days ago |
|
Cochin
|
Internet | 5 days ago |
|
Cochin
|
Phone | 7 days ago |
|
Cochin
|
Internet | 11 days ago |
|
Cochin
|
Total Blackout | 18 days ago |
|
Cochin
|
Internet | 19 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Cherai, Kerala
Latest outage, problems and issue reports in Cherai and nearby locations:
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare Modem is not working . Can we create a service appointment?
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio Mob7561822320 Respected sir I as a customer of jio. I am facing poor indoor coverage issue in my home. Due to this issue I am unable to access data services and unable to make or receive calls in ground floor indoor. I had lost my money by selecting this reputed
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@JioCare @NameIsAditya Nothing will happen, above msg is just like ctrl+C + ctrl+V nothing else. You should you service from thar district or state itself don't have any capability to close any problems
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare need service assistance . My modem is not working .
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare @reliancejio #jiofiber Issue still not resolved. Not able to view SUN NXT app for past 3 days
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marson dominic (@dominic_marson) reported from Tripunittura, Kerala@JioCare the network and cellular network is going from good to bad and now from bad to worst cannot connect calls most of the time net is slow I had ported from Airtel to jio and now it looks like time to port back to Airtel will wait until the end of this month
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Jiofibre connectivity very poor since evening. Please check
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Nithin.K.Lenin (@klnithin) reported from Tripunittura, KeralaHmm !! Urs my humble request to the team and the department to follow the #4G services on the bsnl network Soon. It's fine and working good I guess dont know much more but not that much free as @JioCare let me see for the whole day.
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Ashil george (@Ashilgeorge) reported from Aroor, Kerala@JioCare In Your's world's largest data network not even getting 3G speed in our area...
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vichanu (@vichu242) reported from Tripunittura, Kerala@JioCare Because of your extreme customer service , i moved to @Airtel_Presence , @reliancejio appellate customer representative behaviour to customer " if you want stay, or go to hell. Beyond this you can't even complain to CEO". Finally moved out from @reliancejio #happy.
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rajesh menon (@vrgodfather) reported from Tripunittura, Kerala@reliancejio @JioCare do you understand loyalty? Just less than 24 hours of non payment you disconnected my services ? Can't you check atleast if its a high priority customer and the history? Within 5 min if I don't get the network services , our relationship is done. 9526190999
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Jinesh Nair (@jineshnair_85) reported from Parūr, Kerala@JioCare Yeah I would love to. But since am under quarantine following my return from Oman, is it possible. Am not able to do my net banking too. I have been cut out from world by @VodafoneGroup. I have been using this mobile no. Since long and don't want to loose it.
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Already sent the brief description last week itself... Please check the DM from my side. Issue is that I need to restart the JIO STB frequently to keep viewing channels... If we don't restart frequently, it will go back to home screen in between.. totally irritating
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Rajkishor Parida (@Rajparidaoffcl) reported from Cochin, Kerala@TRAI @reliancejio @JioCare @KeralaTelecom There are too much network issue at Thoppumpady, Kochi, Kerala. Please try to resolve the network slow down issue.
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@JioCare Mob7561822320 Respected sir I as a customer of jio mobile. I am facing poor indoor coverage issue in my home. I am not getting 4g indoor coverage in ground floor. Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Kerala. Landmark Puthengady cross. I am
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marson dominic (@dominic_marson) reported from Tripunittura, Kerala@JioCare # very poor network coverage in #Kerala #Kochi during the day there is no coverage on the network calls dropping cannot connect calls incoming calls saying our of network area it’s getting from bad to worse all day same problem evening is the worst,
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Ashil george (@Ashilgeorge) reported from Aroor, Kerala@reliancejio @JioCare In your's world's largest data network not even getting 3G speed in our area......
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MaxPayne (@max_payne1986) reported from Tripunittura, Kerala@JioCare please tell me . How can I get the refund. I am totally dissatisfied, disappointed because of the customer support. cancelled all my programmes because of your message i got about connection scheduled time. No reply, no action. Please give me the refund. ASAP
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DrHakeem MK (@DrHakeemMK) reported from Tripunittura, Kerala@reliancejio the worst network in our area especially during night hours. It is same as old 2G network. Even this post took five minutes to upload.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Aashutosh choubey🇮🇳 (@Mrchoubey_) reported@ViCustomerCare @JioCare coming to you buddy... Please help me
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RathinaVel (@Srathix2205) reported@JioCare @JioCare my point is when will backend team start looking on to this ? Its better please cancel my jio air fibre connection As we have other players also in market
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🇦 🇻 🇮 🇳 🇦 🇸 🇭 🇰 🇦 🇱 🇸 🇪 (@kalseavinash06) reported@JioCare very frustrated with your internet service
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विशाल कुमार यादव (Vishal Kumar Yadav) (@Vishaleklakshya) reported@JioCare Hi Sweety, yes, the issue is at the same location mentioned earlier. It's the same problem as before poor to no network coverage, frequent signal drops & unreliable connectivity. Despite raising this issue multiple times,it still remains unresolved. I've shared the details via DM
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Vatsal Safaya (@safaya_vatsal) reported@JioCare My JioFiber has been down for 3 days. A technician visit promised for yesterday at 4 PM was moved to today, then auto-pushed to tomorrow without any communication. I’m working from home and using expensive mobile data. Please resolve this urgently and update me.
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Varun Sood (@varunbsood) reportedSeriously. It's crazy how zomato/swiggy can connect with 1000s of delivery personnel to resolve customer issue yet Jio customer care is helpless and don't even have anyway to communicate or contact the on ground enggineers. @JioCare @reliancejio
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FENIL DESAI (@fenil20desai) reported@JioCare How many times will you keep sending the same copy-paste response? We've been hearing this for the last 3 days. We paid for a Jio AirFiber connection to get reliable internet, not repeated excuses. Stop sending automated replies and fix the issue immediately. @reliancejio
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♛𝓟𝓻𝓲𝔂𝓪𝓷𝓼𝓱𝓱♛ (@priyanshh007) reported@JioCare Since 18 May 2026, my internet has been unusably slow. Multiple complaints were closed without fixing the issue. WhatsApp, Facebook, Instagram & YouTube barely work. Please stop closing complaints and arrange a field engineer visit. @TRAI @GoI_MeitY
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ब्राह्मण (@CougarHunterPro) reported@JioCare I request all of you guys not to buy jio fiber, instead go for @airtelindia Worst service from Jio.
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Shishir Mukherjee (@shishirmukherje) reported@JioCare Honestly even though if, I DM you people the problem will not be resolved and the problem is from beginning of my connection it’s better you people discontinue your useless Airfiber service because it’s not worth fooling the customers into believing they getting premium service.