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Reliance Jio

Reliance Jio outages and service status in Cherai, Kerala

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Cherai, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • 67% Internet (67%)
  • 17% Wi-fi (17%)
  • 17% Phone (17%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Cherai, Kerala

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Cherai, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 16: Problems at Reliance Jio

Reliance Jio is having issues since 11:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Cherai, Kerala

The most recent Reliance Jio outage reports came from the following cities: Cochin.

CityProblem TypeReport Time
Cochin Internet 11 days ago
Cochin Internet 15 days ago
Cochin Wi-fi 22 days ago
Cochin Internet 23 days ago
Cochin Phone 25 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Cherai, Kerala

Latest outage, problems and issue reports in Cherai and nearby locations:

  • vichu242
    vichanu (@vichu242) reported from Tripunittura, Kerala

    @JioCare Because of your extreme customer service , i moved to @Airtel_Presence , @reliancejio appellate customer representative behaviour to customer " if you want stay, or go to hell. Beyond this you can't even complain to CEO". Finally moved out from @reliancejio #happy.

  • rsekhar_7
    RS (@rsekhar_7) reported from Tripunittura, Kerala

    @reliancejio Pathetic experience from jio.very bad connectivity even after repeated recharge.Especially when kids are having online classes and exams it s high time to switch to Airtel.Even vodafone has improved a lot with respect to connectivity and customer service

  • SibinSebastian
    Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala

    @JioCare Already sent the brief description last week itself... Please check the DM from my side. Issue is that I need to restart the JIO STB frequently to keep viewing channels... If we don't restart frequently, it will go back to home screen in between.. totally irritating

  • AmritPurohit15
    Amrit Purohit (@AmritPurohit15) reported from Panambukad, Kerala

    Hello @reliancejio here your network is very delay now,my phone internet is not working and calls goin in drop mode,kindly check and do solve issue in here location.. @JioCare

  • vrgodfather
    rajesh menon (@vrgodfather) reported from Tripunittura, Kerala

    @reliancejio @JioCare do you understand loyalty? Just less than 24 hours of non payment you disconnected my services ? Can't you check atleast if its a high priority customer and the history? Within 5 min if I don't get the network services , our relationship is done. 9526190999

  • klnithin
    Nithin.K.Lenin (@klnithin) reported from Tripunittura, Kerala

    Hmm !! Urs my humble request to the team and the department to follow the #4G services on the bsnl network Soon. It's fine and working good I guess dont know much more but not that much free as @JioCare let me see for the whole day.

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Tripunittura, Kerala

    @reliancejio Mob 8078016682 From Mr.Ealias PS Kerala Respected sir I as a customer of jio mobile. I am facing very poor 4g data speed issue in indoor for the last few days. Due to this issue I am unable to access data services in indoor properly sir.Please arrange a network

  • indiadebashis13
    Debashis (@indiadebashis13) reported from Tripunittura, Kerala

    @irohitojha @JioCare Prblm is tht our govt. rules @DoT_India @TRAI only 4warded ur msg2concern team, but after tht they 4get evrythng,they didn't ask2service provider is it solved/not, what action has been taken.Nothng, ths's D problem, i feel tht.@manojsinhabjp @PMOIndia @janpaksh @jagograhakjago

  • Ashilgeorge
    Ashil george (@Ashilgeorge) reported from Aroor, Kerala

    @JioCare In Your's world's largest data network not even getting 3G speed in our area...

  • abhilashsnair
    abhilash (@abhilashsnair) reported from Tripunittura, Kerala

    @reliancejio ,after one year with #jiofiber started facing serious speed issues and each time when call they r asking same trouble shooting, and disconnect call if they can't sort. Never expected this like a behaviour from jio

  • DrHakeemMK
    DrHakeem MK (@DrHakeemMK) reported from Tripunittura, Kerala

    @reliancejio the worst network in our area especially during night hours. It is same as old 2G network. Even this post took five minutes to upload.

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala

    @reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam dt Pin682314 Landmark Puthengady Cruz. Mob7561822320 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am facing poor 4g coverage in ground floor. I am unable

  • rahulbaria18
    rahul baria (@rahulbaria18) reported from Tripunittura, Kerala

    @JioCare Still waiting for resolve my problem

  • prabhu5893
    prabhakaran (@prabhu5893) reported from Tripunittura, Kerala

    @reliancejio issue unresolved yet...

  • max_payne1986
    MaxPayne (@max_payne1986) reported from Tripunittura, Kerala

    @JioCare please tell me . How can I get the refund. I am totally dissatisfied, disappointed because of the customer support. cancelled all my programmes because of your message i got about connection scheduled time. No reply, no action. Please give me the refund. ASAP

  • aswindeepakjose
    Aswin (@aswindeepakjose) reported from Tripunittura, Kerala

    @JioCare Modem is not working . Can we create a service appointment?

  • SibinSebastian
    Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala

    @JioCare @reliancejio #jiofiber Issue still not resolved. Not able to view SUN NXT app for past 3 days

  • SibinSebastian
    Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala

    @JioCare Jio set top box gets hang and need to restart it. It will stop several times even after restarting the set top box. Issue is repeatedly happening. Informd customer care several times but they instruct to clear data, cache and then restart. Kindly give permanent solution

  • Ashilgeorge
    Ashil george (@Ashilgeorge) reported from Aroor, Kerala

    @JioCare In Your's world's largest data network not even getting 3G speed in our area...

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala

    @reliancejio Mob 8078016682 Respected sir I as a customer of Jio mobile Kerala circle.I am facing poor indoor coverage issue in my address location. Data stopping during using data services. Unable to open "My Jio" app in indoor. Tottally I am deadly cheated by jio Kerala

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • faysalfarazkhan
    FAYSAL FARAAZ KHAN (@faysalfarazkhan) reported

    @JioCare 2/2 and that you will try to improve it in the future. How is this a resolved complaint? I’m extremely frustrated after dealing with this for almost a week. Please stop giving generic responses and provide an actual solution and a clear timeline for resolution.

  • SainDivyan49069
    Divyanshu Sain (@SainDivyan49069) reported

    Using JioFiber for almost 3 years. Same router, same placement, same walls no issues for years. Now the range suddenly drops, and apparently the answer is “buy a booster.” Seriously? Paying extra to fix a problem that never existed before is incredibly frustrating. @reliancejio

  • coolpatwari
    sandeep patwari (@coolpatwari) reported

    @JioCare Can you please tell me the number of times the issue needs to repeat for you to take corrective action? Issue happening 4 times a month is not sufficient enough for you to look for a permanent solution? Why there is no work done to satisfy a customer concerns, this is ridiculous

  • Ankur__Upreti
    Ankur Upreti (@Ankur__Upreti) reported

    @JioCare I'm done complaining to you about sudden removal of 5g services on my number (everything is 5g compatible) for months now. Can you let me know how to port it though? I'll find some better network provider. @reliancejio

  • mishra_mitesh
    Mitesh Mishra (@mishra_mitesh) reported

    @JioCare @reliancejio Day by day Jio is getting worst and fraud network. My data exhaust before a half day with just a normal browsing and scrolling which and it does purposefully so that public should recharge more than 349/- plan. It was not happening earlier

  • __aadilll__
    Aadil Shaikh (@__aadilll__) reported

    @reliancejio @JioCare Please escalate this and provide a resolution. #JioAirFiber #Jio

  • drygin__
    (@drygin__) reported

    @JioCare Jio, have some shame! I called your support team and they said a technician would arrive between 12:30 and 1:30 PM to collect the garbage, which is your Jio fibre setup. It’s 4:00 PM and no one has come to collect it.

  • chak_gaav
    krish | 学习中文 (@chak_gaav) reported

    Macrohard @reliancejio Tatti company, tatti service Hope karma catches with all the call drops, network issues and tatti network speeds, ever occuring technical glitches you show on your app When you were free you were not this bad

  • WhyVoice
    🅦🅗🅨....❓ (@WhyVoice) reported

    POOR JIO FIBRE #Reliance #JioFibre is Not working. Red light is blinking. Please repair it fast.... @reliancejio @JioCare @reliancejio

  • bonidutta01
    Anirban Dutta (@bonidutta01) reported

    After repeatedly complaint even on Jago Grahak Jago and DOT pgportal, no improvement of indoor coverage. I've already port out to Airtel after 5 years and will sure back if indoor coverage issue completely resolved. @JioCare @reliancejio