Reliance Jio outages and service status in Cherai, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Cherai, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- Internet (60%)
- Wi-fi (20%)
- Phone (20%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Cherai, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Cherai, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 17: Problems at Reliance Jio
Reliance Jio is having issues since 12:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cherai, Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Internet | 12 days ago |
|
Cochin
|
Internet | 16 days ago |
|
Cochin
|
Wi-fi | 23 days ago |
|
Cochin
|
Internet | 24 days ago |
|
Cochin
|
Phone | 26 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Cherai, Kerala
Latest outage, problems and issue reports in Cherai and nearby locations:
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Rajkishor Parida (@Rajparidaoffcl) reported from Cochin, Kerala@TRAI @reliancejio @JioCare @KeralaTelecom There are too much network issue at Thoppumpady, Kochi, Kerala. Please try to resolve the network slow down issue.
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Jio set top box gets hang and need to restart it. It will stop several times even after restarting the set top box. Issue is repeatedly happening. Informd customer care several times but they instruct to clear data, cache and then restart. Kindly give permanent solution
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Ashil george (@Ashilgeorge) reported from Aroor, Kerala@JioCare In Your's world's largest data network not even getting 3G speed in our area...
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Jinesh Nair (@jineshnair_85) reported from Kadungalūr, Kerala@ViCustomerCare Can't you understand the problem, you still want an elaboration? I have pinned my location. If you don't understand what the problem is, take some advise from you competitor's @reliancejio and @airtelindia
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@ApArun17 @soodrbl @DoT_India @TRAI @rssharma3 @janpaksh @JioCare @Airtel_Presence @VodafoneIN Porting is not a solution...All providers are doing like... Having same problem with ours also
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare need service assistance. Modem is not working.
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Rajiv #MainBhiChowkidar (@rajeev_s05) reported from Kalamasseri, Kerala@JioCare since last few weeks my jio mobile range drastically reduced at home location. Mobile # 8075757739. Please resolve this issue..
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Shiva S (@shivam6824) reported from Cochin, Kerala@JioCare Internet Speed Very Slow in Area 6GVC+43G Maholi, Uttar Pradesh. Mobile Number 76072 85192
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Dr. Suresh Kumar Madhusudhanan (@sureshseagull1) reported from Tripunittura, Kerala@sundarpichai @reliancejio Big reform in the communication sector. It will really help many poor for online education & building their career.
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Amrit Purohit (@AmritPurohit15) reported from Panambukad, KeralaHello @reliancejio here your network is very delay now,my phone internet is not working and calls goin in drop mode,kindly check and do solve issue in here location.. @JioCare
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare @reliancejio #jiofiber Issue still not resolved. Not able to view SUN NXT app for past 3 days
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VJKishore (@VJKishore17) reported from Tripunittura, KeralaHello @JioCinema whether this entire match is going to buffer or I can at least watch few ***** live ??? I have fiber connection @reliancejio but still connection is very poor … not at all up to the mark
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Tony Thomas (@tonyth0mas) reported from Tripunittura, Kerala@reliancejio i used only your network today feom 4pm ...before that i was uaing @airtelindia ..how come 2 gb conplleted in 1 hour @TRAI
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marson dominic (@dominic_marson) reported from Tripunittura, Kerala@JioCare # very poor network coverage in #Kerala #Kochi during the day there is no coverage on the network calls dropping cannot connect calls incoming calls saying our of network area it’s getting from bad to worse all day same problem evening is the worst,
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare live tv is not working.. please raise a service request .
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam dt Pin682314 Landmark Puthengady Cruz. Mob7561822320 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am facing poor 4g coverage in ground floor. I am unable
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@JioCare @NameIsAditya Nothing will happen, above msg is just like ctrl+C + ctrl+V nothing else. You should you service from thar district or state itself don't have any capability to close any problems
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sharonshn (@shnzzzzz) reported from Kazhikāttumūla, KeralaJio internet blackout ... Very low speed for jio in infopark kochi ... No even able to send a whatsapp message .. Please call to 7012458376 , 8891703704 for more details. #Jio @reliancejio @JioCare @reliancegroup
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Debashis (@indiadebashis13) reported from Chottanikkara, Kerala@DoT_India @TRAI @rssharma3 @manojsinhabjp @PMOIndia Respected All, could you please guide me how I can solve my below concern, bcos @JioCare can't agreed2launch any complaint4the same..They r promised that we r on tht, more than 6 months facing the same issue, but no solutions
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Kishan Ahir | YouTuber (@ikisanp) reportedWhy do I have to post a public tweet every single time just to get a basic answer from @JioCare? Your customer care on calls n emails is completely useless. answer clearly: will my active paid plan validity carry over to the new connection or not? Stop deflecting. @reliancejio
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Dalip (@Dalip_2023) reportedJioFiber Voice no. 135xx71xxx. Recharge done on 12 Aug, but Wi-Fi still not working. I’ve already shared all transaction details as requested, but no action yet. Please resolve this urgently. @reliancejio @JioCare #Jio #JioFiber
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🅦🅗🅨....❓ (@WhyVoice) reported@reliancejio @JioCare @RIL_Updates That is Not a reply. Without solution you are just playing games. Most inefficient Jio service and exectives sitting here. No technician assigned even after 37 hours of DEAD INTERNET❗ Which service provider keeps your Internet Dead for 2 days❓ Its one and only -- JIO
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Akhil (@Nightstalker020) reported@reliancejio I’ve been struggling with international roaming for days, and despite following every step your representatives suggested, nothing works. Why offer international roaming if you can’t support customers overseas? This has been extremely frustrating. Please fix this ASAP.
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Gautam🇮🇳 (@gautamtheking) reported@JioCare We are going to port our numbers; that is the only solution, because this is beyond your capabilities. It has been a very bad experience.
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Amit Kumar Tanwar (@AmitKrTanwar) reported@JioCare Define patience... How many days??? Why they hell I should care about your technical issue... Why are you not refunding my money? Why are you not sharing your #jio management person email id or CEO email id. They should know what a shame kind of service they are rendering.
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एक शायर दीवाना सा..{Half Engineer} विनय सारस्वत (@vinay_sarasvat) reported@reliancejio If Jio can take the payment immediately, why is there no responsibility for completing the installation or providing customer support? Please look into this urgently and either complete my installation immediately or refund my ₹2,200. @reliancejio #JioAirFiber #CustomerService
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kratagya Patwa (@KratagyaPatwa) reported@JioCare I will wait only until tomorrow. If my installation is completed by then, that’s fine. Otherwise, I want a full refund along with appropriate compensation. I have already waited 10 days because of your extremely poor customer service, and I cannot wait any longer.
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Sachin Garg (@sachinsangrur) reported@reliancejio Jio has become our lifeline I’m an existing customer paying ₹706/month for my Jio AirFiber while the similar plan is for new customers for around ₹440/month. Please consider new-plan benefits to existing loyal customers too. Loyal customers deserve equal treatment
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ksarvind (@ksarvind123) reported@JioCare Still waiting for the resolution of issue but up to yet there is no response