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Reliance Jio

Reliance Jio outages and service status in Cherai, Kerala

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Cherai, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received Aug 20, 8:29 PM GMT+5:30.
  • 75% Internet (75%)
  • 25% Wi-fi (25%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Cherai, Kerala

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Cherai, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 23: Problems at Reliance Jio

Reliance Jio is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Cherai, Kerala

The most recent Reliance Jio outage reports came from the following cities: Cochin.

CityProblem TypeReport Time
Cochin Internet 3 days ago
Cochin Internet 18 days ago
Cochin Internet 22 days ago
Cochin Wi-fi 29 days ago

Nearby cities with recent reports

Cochin

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Cherai, Kerala

Latest outage, problems and issue reports in Cherai and nearby locations:

  • SibinSebastian
    Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala

    @JioCare Jiofibre connectivity very poor since evening. Please check

  • max_payne1986
    MaxPayne (@max_payne1986) reported from Tripunittura, Kerala

    @JioCare please tell me . How can I get the refund. I am totally dissatisfied, disappointed because of the customer support. cancelled all my programmes because of your message i got about connection scheduled time. No reply, no action. Please give me the refund. ASAP

  • rsekhar_7
    RS (@rsekhar_7) reported from Tripunittura, Kerala

    @reliancejio Pathetic experience from jio.very bad connectivity even after repeated recharge.Especially when kids are having online classes and exams it s high time to switch to Airtel.Even vodafone has improved a lot with respect to connectivity and customer service

  • dominic_marson
    marson dominic (@dominic_marson) reported from Tripunittura, Kerala

    @JioCare # very poor network coverage in #Kerala #Kochi during the day there is no coverage on the network calls dropping cannot connect calls incoming calls saying our of network area it’s getting from bad to worse all day same problem evening is the worst,

  • Ashilgeorge
    Ashil george (@Ashilgeorge) reported from Aroor, Kerala

    @JioCare In Your's world's largest data network not even getting 3G speed in our area...

  • indiadebashis13
    Debashis (@indiadebashis13) reported from Tripunittura, Kerala

    @irohitojha @JioCare Prblm is tht our govt. rules @DoT_India @TRAI only 4warded ur msg2concern team, but after tht they 4get evrythng,they didn't ask2service provider is it solved/not, what action has been taken.Nothng, ths's D problem, i feel tht.@manojsinhabjp @PMOIndia @janpaksh @jagograhakjago

  • klnithin
    Nithin.K.Lenin (@klnithin) reported from Tripunittura, Kerala

    Hmm !! Urs my humble request to the team and the department to follow the #4G services on the bsnl network Soon. It's fine and working good I guess dont know much more but not that much free as @JioCare let me see for the whole day.

  • Baijnath_
    Baijnath Sharma (@Baijnath_) reported from Mundamveli, Kerala

    @JioCare worst network experience in my area Download speed below 100 KB/s

  • rajeev_s05
    Rajiv #MainBhiChowkidar (@rajeev_s05) reported from Kalamasseri, Kerala

    @JioCare since last few weeks my jio mobile range drastically reduced at home location. Mobile # 8075757739. Please resolve this issue..

  • aswindeepakjose
    Aswin (@aswindeepakjose) reported from Tripunittura, Kerala

    @JioCare I have a service Appointment scheduled for today between 10AM - 11.30AM. I didn’t get any Call regarding this

  • SaiKrish_7
    Sai Krishna (@SaiKrish_7) reported from Tripunittura, Kerala

    @reliancejio is down . #reliance #jio

  • naveenprakash25
    Naveen Prakash (@naveenprakash25) reported from Chottanikkara, Kerala

    As per the instructions waited and retried many times and checked and still same issue. Then I changed my RMN from @reliancejio to @BSNL_KL number and started getting the OTPs. Issue resolved, thanks

  • Ashilgeorge
    Ashil george (@Ashilgeorge) reported from Aroor, Kerala

    @JioCare In Your's world's largest data network not even getting 3G speed in our area...

  • shnzzzzz
    sharonshn (@shnzzzzz) reported from Kazhikāttumūla, Kerala

    Jio internet blackout ... Very low speed for jio in infopark kochi ... No even able to send a whatsapp message .. Please call to 7012458376 , 8891703704 for more details. #Jio @reliancejio @JioCare @reliancegroup

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala

    @reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam dt Pin682314 Landmark Puthengady Cruz. Mob7561822320 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am facing poor 4g coverage in ground floor. I am unable

  • abhilashsnair
    abhilash (@abhilashsnair) reported from Tripunittura, Kerala

    @reliancejio ,after one year with #jiofiber started facing serious speed issues and each time when call they r asking same trouble shooting, and disconnect call if they can't sort. Never expected this like a behaviour from jio

  • tonyth0mas
    Tony Thomas (@tonyth0mas) reported from Tripunittura, Kerala

    @reliancejio i used only your network today feom 4pm ...before that i was uaing @airtelindia ..how come 2 gb conplleted in 1 hour @TRAI

  • rahulbaria18
    rahul baria (@rahulbaria18) reported from Tripunittura, Kerala

    @JioCare Still waiting for resolve my problem

  • indiadebashis13
    Debashis (@indiadebashis13) reported from Tripunittura, Kerala

    @JioCare @NameIsAditya Nothing will happen, above msg is just like ctrl+C + ctrl+V nothing else. You should you service from thar district or state itself don't have any capability to close any problems

  • SibinSebastian
    Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala

    @JioCare Jio set top box gets hang and need to restart it. It will stop several times even after restarting the set top box. Issue is repeatedly happening. Informd customer care several times but they instruct to clear data, cache and then restart. Kindly give permanent solution

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • __aadilll__
    Aadil Shaikh (@__aadilll__) reported

    @reliancejio @JioCare FOLLOW-UP — My JioAirFiber issue is still unresolved. I paid ₹1,500 as an EOI deposit on 06 Aug 2026 for JioAirFiber (ORN: NO0001F1LH0M). The order was later cancelled without any reason, and I was told the refund would take 7–10 days.

  • satkr
    Satish Kumar (@satkr) reported

    @JioCare These messages are not helping, what is the reason behind the disruption and what is the deadline for resolution? Same messages I am getting for past 24 hrs+

  • manavdarjee
    Manav Kumar Darjee (@manavdarjee) reported

    @JioCare @reliancejio service outage at my native, Titilagarh, Odisha for almost a month without any help from local staff even with complaints and requests at all levels. Could you look into the matter? Account holder-Leela Darjee.

  • xures_h
    Suresh Kumar (@xures_h) reported

    @reliancejio @JioCare Respected Sir/Madam, I completed self-KYC and requested MNP porting from Airtel to Jio. My order reference number is NO00015JEPNF. The assigned delivery executive, Sanket Kumar (9992096715), refused to deliver, stating he doesn't work with Jio.

  • sudhirdwivedi
    Sudhir🐌🦄🐕🐎🍧🐇 (@sudhirdwivedi) reported

    @canaryGrapher @JioCare Same problem here also bro. @JioCare is doing taking since last 48 hrs.

  • thesandeepdixit
    SaNDEEP DIXIT (@thesandeepdixit) reported

    @airtelindia worst 5G network service in India. They take money for 5G unlimited but could not provide it and @airtelindia customer care saying they are working to rollout 5G services in delhi. What a joke! @reliancejio is much better in 5G unlimited service

  • SudharShan1671
    Sudhar Shan (@SudharShan1671) reported

    @JioCare Hi @JioCare This is worst to the max. Today day 4 of reporting to you and what you can’t even able to schedule a Date, multiple your support agents replying like future date come on man whats the future date when is that Can’t you even able to mention the date?

  • SSinha10206
    Sushant Sinha (@SSinha10206) reported

    @jiocare again network problem

  • HSShukla11
    Harishankar Shukla (@HSShukla11) reported

    @reliancejio charges for a full month, but the network quality is terrible. Calls drop and internet barely works. This kind of service is unacceptable — @JioCare please fix it ASAP. #Jio #PoorService

  • rupesh_garg2002
    Rupesh Garg 🇮🇳 (@rupesh_garg2002) reported

    @JioCare I've already sent my complete address, alternate number, and LED status via DM multiple times. Stop asking for the same details over and over again. It's been 7 days and I still don't have a complaint number or a resolution. This is the experience you're giving your customers.