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Reliance Jio

Reliance Jio outages and service status in Cherai, Kerala

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Cherai, including 1 direct report.
  • The most common problems reported in this area mention Internet and Total Blackout.
  • The most recent signal from this area was received Jul 11, 8:07 AM GMT+5:30.
  • 82% Internet (82%)
  • 18% Total Blackout (18%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Cherai, Kerala

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Cherai, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 11: Problems at Reliance Jio

Reliance Jio is having issues since 07:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Cherai, Kerala

The most recent Reliance Jio outage reports came from the following cities: Cochin.

CityProblem TypeReport Time
Cochin Total Blackout 18 hours ago
Cochin Internet 2 days ago
Cochin Internet 4 days ago
Cochin Internet 5 days ago
Cochin Internet 8 days ago
Cochin Total Blackout 12 days ago

Nearby cities with recent reports

Cochin

4 recent signals

18 hours ago

Community Discussion

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Reliance Jio Issues Reports Near Cherai, Kerala

Latest outage, problems and issue reports in Cherai and nearby locations:

  • shnzzzzz
    sharonshn (@shnzzzzz) reported from Kazhikāttumūla, Kerala

    Jio internet blackout ... Very low speed for jio in infopark kochi ... No even able to send a whatsapp message .. Please call to 7012458376 , 8891703704 for more details. #Jio @reliancejio @JioCare @reliancegroup

  • AmritPurohit15
    Amrit Purohit (@AmritPurohit15) reported from Panambukad, Kerala

    Hello @reliancejio here your network is very delay now,my phone internet is not working and calls goin in drop mode,kindly check and do solve issue in here location.. @JioCare

  • naveenprakash25
    Naveen Prakash (@naveenprakash25) reported from Chottanikkara, Kerala

    As per the instructions waited and retried many times and checked and still same issue. Then I changed my RMN from @reliancejio to @BSNL_KL number and started getting the OTPs. Issue resolved, thanks

  • indiadebashis13
    Debashis (@indiadebashis13) reported from Tripunittura, Kerala

    @irohitojha @JioCare Prblm is tht our govt. rules @DoT_India @TRAI only 4warded ur msg2concern team, but after tht they 4get evrythng,they didn't ask2service provider is it solved/not, what action has been taken.Nothng, ths's D problem, i feel tht.@manojsinhabjp @PMOIndia @janpaksh @jagograhakjago

  • aswindeepakjose
    Aswin (@aswindeepakjose) reported from Tripunittura, Kerala

    @JioCare live tv is not working.. please raise a service request .

  • indiadebashis13
    Debashis (@indiadebashis13) reported from Tripunittura, Kerala

    @gsu303 @vabesvaradwaj @JioCare @Airtel_Presence @TRAI @DoT_India @narendramodi All the best Vabea, I'm very bad experience with Jio, more than 2 years facing network issue

  • sureshseagull1
    Dr. Suresh Kumar Madhusudhanan (@sureshseagull1) reported from Tripunittura, Kerala

    @sundarpichai @reliancejio Big reform in the communication sector. It will really help many poor for online education & building their career.

  • klnithin
    Nithin.K.Lenin (@klnithin) reported from Tripunittura, Kerala

    Hmm !! Urs my humble request to the team and the department to follow the #4G services on the bsnl network Soon. It's fine and working good I guess dont know much more but not that much free as @JioCare let me see for the whole day.

  • tonyth0mas
    Tony Thomas (@tonyth0mas) reported from Tripunittura, Kerala

    @reliancejio i used only your network today feom 4pm ...before that i was uaing @airtelindia ..how come 2 gb conplleted in 1 hour @TRAI

  • indiadebashis13
    Debashis (@indiadebashis13) reported from Tripunittura, Kerala

    @JioCare @NameIsAditya Nothing will happen, above msg is just like ctrl+C + ctrl+V nothing else. You should you service from thar district or state itself don't have any capability to close any problems

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala

    @reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Mob.8078989291 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am unable to use data services in my home due to poor 4g data speed issue in

  • abhilashsnair
    abhilash (@abhilashsnair) reported from Tripunittura, Kerala

    @reliancejio ,after one year with #jiofiber started facing serious speed issues and each time when call they r asking same trouble shooting, and disconnect call if they can't sort. Never expected this like a behaviour from jio

  • saleemseios
    Saleem Pallisserikuzhiyil (@saleemseios) reported from Tripunittura, Kerala

    @JioCare no DATA coverage of network ,SEO MANZIL, near Bombay stores, THRIKKAKARA PO, NGO QUARTERS junction via,PIN 682021.Same complaint registered soon after launch of Jio network, No remedy so far .

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala

    @reliancejio Mob 8078016682 Respected sir I as a customer of Jio mobile Kerala circle.I am facing poor indoor coverage issue in my address location. Data stopping during using data services. Unable to open "My Jio" app in indoor. Tottally I am deadly cheated by jio Kerala

  • Ashilgeorge
    Ashil george (@Ashilgeorge) reported from Aroor, Kerala

    @JioCare In Your's world's largest data network not even getting 3G speed in our area...

  • indiadebashis13
    Debashis (@indiadebashis13) reported from Tripunittura, Kerala

    @ApArun17 @soodrbl @DoT_India @TRAI @rssharma3 @janpaksh @JioCare @Airtel_Presence @VodafoneIN Porting is not a solution...All providers are doing like... Having same problem with ours also

  • indiadebashis13
    Debashis (@indiadebashis13) reported from Chottanikkara, Kerala

    @DoT_India @TRAI @rssharma3 @manojsinhabjp @PMOIndia Respected All, could you please guide me how I can solve my below concern, bcos @JioCare can't agreed2launch any complaint4the same..They r promised that we r on tht, more than 6 months facing the same issue, but no solutions

  • aswindeepakjose
    Aswin (@aswindeepakjose) reported from Tripunittura, Kerala

    @JioCare I have a service Appointment scheduled for today between 10AM - 11.30AM. I didn’t get any Call regarding this

  • aswindeepakjose
    Aswin (@aswindeepakjose) reported from Tripunittura, Kerala

    @JioCare need service assistance . My modem is not working .

  • SibinSebastian
    Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala

    @JioCare Jio set top box gets hang and need to restart it. It will stop several times even after restarting the set top box. Issue is repeatedly happening. Informd customer care several times but they instruct to clear data, cache and then restart. Kindly give permanent solution

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Soumitrakhatua9
    Soumitra Khatua (@Soumitrakhatua9) reported

    @JioCare I Need call back as this is too much serious matter. I paid money for jio fiber installation 8 days ago, suddenly I got message service got canceled and payment will be refund to null account then how I will get my money back . Please call me. Order No- N00001EEZRVG

  • yadv_sumit
    𝙎𝙪𝙢𝙞𝙩 𝙮𝙖𝙙𝙖𝙫 (@yadv_sumit) reported

    @JaikyYadav16 Same is the situation with @reliancejio, we are not able to talk on call, seeing this situation it seems that writing a letter would have been better, so much money is spent on recharge and yet the service is available for a pittance.

  • AMIT97120
    Amit K (@AMIT97120) reported

    @reliancejio Despite repeated complaints, I'm still getting unusable speeds, and customer support keeps sending the same copy-paste responses instead of providing a real solution. Why should customers pay in advance for a service they can't properly use?

  • NutushMishra
    Nutush Mishra (@NutushMishra) reported

    @JioCare I have shared details already. No response yet. How inefficient? Please connect with me to help me with cancellation process of the services.

  • NarharHarshe
    P E S H W A (@NarharHarshe) reported

    @reliancejio the internet connection in Raheja Vihar Mumbai is not on from last 5 days no resolution even after calling helpline ? @TRAI what should I do next how do I get refund back for Postpaid internet connection

  • 15_parthh
    Parthh_15 (@15_parthh) reported

    I have been facing issues for the past 24 hours — my Jio Fiber/WiFi is not working. When I called customer support, the agent spoke to me very rudely the service is very poor. My Jio WiFi goes down 3 times a month. @reliancejio @JioCare

  • badke_bhaiya307
    बड़के भैया (@badke_bhaiya307) reported

    @JioCare @reliancejio pathetic service. Jio home fiber not working for 2 days continuously in Malad and no fix resolution or information from your side. No method to complaint and nobody incoming about this

  • GolchhaVinod
    vinod kumar golchha (@GolchhaVinod) reported

    @JioCare Your team is not working , no one came and tried to solve the problem

  • KalalMayurdeep
    Mayurdeeep Kalal (@KalalMayurdeep) reported

    @reliancejio @JioCare but the issue still persists. I have an important online exam tomorrow. Kindly treat this as urgent, perform a remote line check, and arrange an engineer visit as soon as possible. Your immediate support would be greatly appreciated. #JioAirFiber #JioCare

  • Vishwastp89
    Vishwas (@Vishwastp89) reported

    @JioCare The issue is resolved