Reliance Jio outages and service status in Cherai, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Cherai, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received Jul 24, 2:39 PM GMT+5:30.
- Internet (67%)
- Total Blackout (22%)
- Phone (11%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Cherai, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Cherai, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 24: Problems at Reliance Jio
Reliance Jio is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cherai, Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Internet | 1 hour ago |
|
Cochin
|
Phone | 2 days ago |
|
Cochin
|
Internet | 6 days ago |
|
Cochin
|
Total Blackout | 13 days ago |
|
Cochin
|
Internet | 14 days ago |
|
Cochin
|
Internet | 17 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Cherai, Kerala
Latest outage, problems and issue reports in Cherai and nearby locations:
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare I have a service Appointment scheduled for today between 10AM - 11.30AM. I didn’t get any Call regarding this
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marson dominic (@dominic_marson) reported from Tripunittura, Kerala@JioCare # very poor network coverage in #Kerala #Kochi during the day there is no coverage on the network calls dropping cannot connect calls incoming calls saying our of network area it’s getting from bad to worse all day same problem evening is the worst,
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Ashil george (@Ashilgeorge) reported from Aroor, Kerala@JioCare In Your's world's largest data network not even getting 3G speed in our area...
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Nithin.K.Lenin (@klnithin) reported from Tripunittura, KeralaAfter one Year using @BSNLCorporate @BSNL_KL my 4G Sim for my all until this last day was using @JioCare yesteday after bad network thrown the jio Sim and now recharged my 4G sim for usage let me see how do it fits for me expecting a lot from bsnl.
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Naveen Prakash (@naveenprakash25) reported from Chottanikkara, KeralaAs per the instructions waited and retried many times and checked and still same issue. Then I changed my RMN from @reliancejio to @BSNL_KL number and started getting the OTPs. Issue resolved, thanks
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Jinesh Nair (@jineshnair_85) reported from Kadungalūr, Kerala@ViCustomerCare Can't you understand the problem, you still want an elaboration? I have pinned my location. If you don't understand what the problem is, take some advise from you competitor's @reliancejio and @airtelindia
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marson dominic (@dominic_marson) reported from Tripunittura, Kerala@JioCare the network and cellular network is going from good to bad and now from bad to worst cannot connect calls most of the time net is slow I had ported from Airtel to jio and now it looks like time to port back to Airtel will wait until the end of this month
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam dt Pin682314 Landmark Puthengady Cruz. Mob7561822320 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am facing poor 4g coverage in ground floor. I am unable
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare need service assistance . My modem is not working .
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Jinesh Nair (@jineshnair_85) reported from Parūr, Kerala@JioCare Yeah I would love to. But since am under quarantine following my return from Oman, is it possible. Am not able to do my net banking too. I have been cut out from world by @VodafoneGroup. I have been using this mobile no. Since long and don't want to loose it.
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio Mob7561822320 Respected sir I as a customer of jio. I am facing poor indoor coverage issue in my home. Due to this issue I am unable to access data services and unable to make or receive calls in ground floor indoor. I had lost my money by selecting this reputed
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EALIAS SIMON (@EaliasS) reported from Tripunittura, Kerala@JioCare Mob. 7561822320 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am facing improper network coverage issue in my home. I am not getting 4g coverage properly in indoor sir. Due to this issue I am unable to make or receive calls and unable to use
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@JioCare @NameIsAditya Nothing will happen, above msg is just like ctrl+C + ctrl+V nothing else. You should you service from thar district or state itself don't have any capability to close any problems
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DrHakeem MK (@DrHakeemMK) reported from Tripunittura, Kerala@reliancejio the worst network in our area especially during night hours. It is same as old 2G network. Even this post took five minutes to upload.
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Shiva S (@shivam6824) reported from Cochin, Kerala@JioCare Internet Speed Very Slow in Area 6GVC+43G Maholi, Uttar Pradesh. Mobile Number 76072 85192
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Debashis (@indiadebashis13) reported from Chottanikkara, Kerala@DoT_India @TRAI @rssharma3 @manojsinhabjp @PMOIndia Respected All, could you please guide me how I can solve my below concern, bcos @JioCare can't agreed2launch any complaint4the same..They r promised that we r on tht, more than 6 months facing the same issue, but no solutions
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@gsu303 @vabesvaradwaj @JioCare @Airtel_Presence @TRAI @DoT_India @narendramodi All the best Vabea, I'm very bad experience with Jio, more than 2 years facing network issue
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Ashil george (@Ashilgeorge) reported from Aroor, Kerala@JioCare In Your's world's largest data network not even getting 3G speed in our area...
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@ApArun17 @soodrbl @DoT_India @TRAI @rssharma3 @janpaksh @JioCare @Airtel_Presence @VodafoneIN Porting is not a solution...All providers are doing like... Having same problem with ours also
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@JioCare House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin682314 Kerala Mob9995214120 Respected sir I as a customer of Jio mobile. I am facing poor 4g indoor coverage issue in my home. I had mentioned several times to jio Kerala authorities regarding this
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Harsh Chopra (@hvchopra) reported@JioCare 8 days now and no resolution in sight
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SarangT- NISM Certified (@sarang_contra) reported@lalitgrateful Thank you @reliancejio for allowing me to make calls with poor range 😐🥹
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Nikhil Mishra (@NikhilMishraMit) reported@JioCare My Jio Fiber service has been disrupted, and despite raising a service request (SR00002MU3V0), no engineer has been assigned yet. This is affecting my work. Kindly treat this as high priority and assign an engineer immediately.#JioFiber #CustomerSupport @reliancejio
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Indrajit Mukherjee (@indtwit) reported@JioCare SR00003BT0DF service request was raised on Jul 21st and today is Jul 25th. Who will compensate the loss of 4 days as advance payment for a year subscription already paid.
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RAKESH KUMAR NIRALA (@rakesh06276) reported@reliancejio @JioCare Still validity date not extended. It's just a harrasment to customer. Kindly do needful immediately
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naresh (@naresh8699) reported@JioCare There is a persistent issue with weak network connectivity—sometimes outdoors, but mostly indoors. This problem has been occurring for the past two weeks.
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Sonal Sakaria (@SakariaSonal) reported@JioCare How can u say tht? It was damn dalyed for 10 long days
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KUMAR BHASKAR (@kumarbhaskarraj) reported@JioCare Dear Customer, 638722 is the OTP to proceed with installation of your JioHome connection with Order Number NO0001ERC6JY. Please verify your details in the form before sharing the OTP with our Jio executive. By submitting the OTP, you agree to the Terms & Conditions mentioned
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Indrajit Mukherjee (@indtwit) reported@jio_fiber @JioCare @reliancejio It has been more then 72 hrs and my Jio Fiber connection is still not restored. Multiple engineers were scheduled for home visit and none of them came so far. This is impacting my office work from home badly. One of the worst service provider.
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shweta yeole (@shweta_yeole) reported@clear2people @JioCare @reliancejio I had pathetic experience of jio fiber service provider agency. Engineer is not visiting location and without otp he is closing service request. No one from jio customer care, jio escalation team can take action against them.Till now I raised more than 10requests but no solution