1. Home
  2. Companies
  3. Reliance Jio
  4. Cherai
Reliance Jio

Reliance Jio outages and service status in Cherai, Kerala

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Cherai, including 1 direct report.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Jul 6, 8:04 PM GMT+5:30.
  • 82% Internet (82%)
  • 9% Total Blackout (9%)
  • 9% Wi-fi (9%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Cherai, Kerala

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Cherai, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 7: Problems at Reliance Jio

Reliance Jio is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Cherai, Kerala

The most recent Reliance Jio outage reports came from the following cities: Cochin.

CityProblem TypeReport Time
Cochin Internet 20 hours ago
Cochin Internet 4 days ago
Cochin Total Blackout 8 days ago
Cochin Internet 18 days ago
Cochin Internet 18 days ago
Cochin Internet 19 days ago

Nearby cities with recent reports

Cochin

2 recent signals

20 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Cherai, Kerala

Latest outage, problems and issue reports in Cherai and nearby locations:

  • aswindeepakjose
    Aswin (@aswindeepakjose) reported from Tripunittura, Kerala

    @JioCare I have a service Appointment scheduled for today between 10AM - 11.30AM. I didn’t get any Call regarding this

  • max_payne1986
    MaxPayne (@max_payne1986) reported from Tripunittura, Kerala

    @JioCare paid the amount fully for 6 month plan of jio fiber. No one has come yet to connect the device. Scheduled time is 6pm today. Bad customer service. How to get the refund. Please tell me.

  • rajeev_s05
    Rajiv #MainBhiChowkidar (@rajeev_s05) reported from Kalamasseri, Kerala

    @JioCare since last few weeks my jio mobile range drastically reduced at home location. Mobile # 8075757739. Please resolve this issue..

  • SibinSebastian
    Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala

    @JioCare Jio set top box gets hang and need to restart it. It will stop several times even after restarting the set top box. Issue is repeatedly happening. Informd customer care several times but they instruct to clear data, cache and then restart. Kindly give permanent solution

  • aswindeepakjose
    Aswin (@aswindeepakjose) reported from Tripunittura, Kerala

    @JioCare live tv is not working.. please raise a service request .

  • jineshnair_85
    Jinesh Nair (@jineshnair_85) reported from Kadungalūr, Kerala

    @ViCustomerCare Can't you understand the problem, you still want an elaboration? I have pinned my location. If you don't understand what the problem is, take some advise from you competitor's @reliancejio and @airtelindia

  • shivam6824
    Shiva S (@shivam6824) reported from Cochin, Kerala

    @JioCare Internet Speed Very Slow in Area 6GVC+43G Maholi, Uttar Pradesh. Mobile Number 76072 85192

  • aswindeepakjose
    Aswin (@aswindeepakjose) reported from Tripunittura, Kerala

    @JioCare Modem is not working . Can we create a service appointment?

  • Rajparidaoffcl
    Rajkishor Parida (@Rajparidaoffcl) reported from Cochin, Kerala

    @TRAI @reliancejio @JioCare @KeralaTelecom There are too much network issue at Thoppumpady, Kochi, Kerala. Please try to resolve the network slow down issue.

  • abhilashsnair
    abhilash (@abhilashsnair) reported from Tripunittura, Kerala

    @reliancejio ,after one year with #jiofiber started facing serious speed issues and each time when call they r asking same trouble shooting, and disconnect call if they can't sort. Never expected this like a behaviour from jio

  • indiadebashis13
    Debashis (@indiadebashis13) reported from Tripunittura, Kerala

    @JioCare @NameIsAditya Nothing will happen, above msg is just like ctrl+C + ctrl+V nothing else. You should you service from thar district or state itself don't have any capability to close any problems

  • klnithin
    Nithin.K.Lenin (@klnithin) reported from Tripunittura, Kerala

    Guys really now I am using @BSNL_KL 4G sim on my phone past few days I am getting such kind of bad network from their end dont know what's the matter do I need to call cx department and ask for any kind of internet Settings earlier it was @JioCare using phone #Note8

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala

    @JioCare Mob7561822320 Respected sir I as a customer of jio mobile. I am facing poor indoor coverage issue in my home. I am not getting 4g indoor coverage in ground floor. Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Kerala. Landmark Puthengady cross. I am

  • AmritPurohit15
    Amrit Purohit (@AmritPurohit15) reported from Panambukad, Kerala

    Hello @reliancejio here your network is very delay now,my phone internet is not working and calls goin in drop mode,kindly check and do solve issue in here location.. @JioCare

  • aswindeepakjose
    Aswin (@aswindeepakjose) reported from Tripunittura, Kerala

    @JioCare need service assistance. Modem is not working.

  • SibinSebastian
    Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala

    @JioCare Jiofibre connectivity very poor since evening. Please check

  • klnithin
    Nithin.K.Lenin (@klnithin) reported from Tripunittura, Kerala

    Hmm !! Urs my humble request to the team and the department to follow the #4G services on the bsnl network Soon. It's fine and working good I guess dont know much more but not that much free as @JioCare let me see for the whole day.

  • max_payne1986
    MaxPayne (@max_payne1986) reported from Tripunittura, Kerala

    @JioCare please tell me . How can I get the refund. I am totally dissatisfied, disappointed because of the customer support. cancelled all my programmes because of your message i got about connection scheduled time. No reply, no action. Please give me the refund. ASAP

  • indiadebashis13
    Debashis (@indiadebashis13) reported from Tripunittura, Kerala

    @ApArun17 @soodrbl @DoT_India @TRAI @rssharma3 @janpaksh @JioCare @Airtel_Presence @VodafoneIN Porting is not a solution...All providers are doing like... Having same problem with ours also

  • rsekhar_7
    RS (@rsekhar_7) reported from Tripunittura, Kerala

    @reliancejio Pathetic experience from jio.very bad connectivity even after repeated recharge.Especially when kids are having online classes and exams it s high time to switch to Airtel.Even vodafone has improved a lot with respect to connectivity and customer service

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • kkairavenn
    kairaven👁️‍🗨️ (@kkairavenn) reported

    @JioCare YOUR 5G SERVICE SUCKS ...

  • Sukanta75203107
    Sukanta Sen (@Sukanta75203107) reported

    @JioCare Understand from the silence, that this issue can't be resolved by your team

  • iMukulChavan
    Mukul (@iMukulChavan) reported

    @JioCare My Jio AirFiber has been completely down for the last 3 days. Raised a complaint but no response or resolution yet. Even Jio mobile data is not working properly since 3 days. Extremely poor service! Need urgent help. #JioAirFiber #JioDown

  • HasanAli_11
    Hasan Ali (@HasanAli_11) reported

    @JioCare please refund my money jio was fraud so please I don't need your service

  • BISWADAS83
    BISWA DAS (@BISWADAS83) reported

    @JioCare How much time for refund, you are cancelling for the last 1 Month - is this the behavior Customer expects from Jio - See how many SR raised with 7003025805 ? Why wrong information from Customer Care ? Give me justification- Don't do such Frauds with Customers @reliancejio

  • harishcoorg
    Harish (@harishcoorg) reported

    @JioCare dont trust these guys they take your money and they will not provide any service. they are bunch of cheats running the company

  • rg1985vns
    Richa Gupta (@rg1985vns) reported

    @JioCare JioCare I’m currently outside India. My eSIM was accidentally deleted, and your support team is asking me to visit a Jio Store in India, which isn’t possible right now. Please help with an alternative way to reactivate my eSIM.

  • trlpathl
    त्रिपाठी (@trlpathl) reported

    @JioCare Its the same template reply. Why don’t you tell me why previous four requests were rejected so that I can correct it? You won’t because its not customer’s fault and you filled CAF wrong.

  • tsuthar143
    Tarachand Suthar 🇮🇳 (@tsuthar143) reported

    @JioCare Making me fool, As 30 meter away neighbour using JioFiber past 2 years and now Jio saying our service completely vanished from your area, like how its possible, Just because they don't have machine for installation. Give me my complaint number and resolution Issue 👇

  • tsuthar143
    Tarachand Suthar 🇮🇳 (@tsuthar143) reported

    @JioCare then after few hours called me that we don't have Machine available it'll take 10 to 15 days, Then I try to call their customer care its just robo call No real human just mental torture of Ai, then today received call from that installation agent (3/n)