Reliance Jio outages and service status in Cherai, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Cherai, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- Internet (60%)
- Wi-fi (20%)
- Phone (20%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Cherai, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Cherai, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 19: Problems at Reliance Jio
Reliance Jio is having issues since 02:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cherai, Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Internet | 14 days ago |
|
Cochin
|
Internet | 18 days ago |
|
Cochin
|
Wi-fi | 25 days ago |
|
Cochin
|
Internet | 26 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Cherai, Kerala
Latest outage, problems and issue reports in Cherai and nearby locations:
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vichanu (@vichu242) reported from Tripunittura, Kerala@JioCare Because of your extreme customer service , i moved to @Airtel_Presence , @reliancejio appellate customer representative behaviour to customer " if you want stay, or go to hell. Beyond this you can't even complain to CEO". Finally moved out from @reliancejio #happy.
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Ashil george (@Ashilgeorge) reported from Aroor, Kerala@JioCare In Your's world's largest data network not even getting 3G speed in our area...
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare need service assistance . My modem is not working .
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Nithin.K.Lenin (@klnithin) reported from Tripunittura, KeralaGuys really now I am using @BSNL_KL 4G sim on my phone past few days I am getting such kind of bad network from their end dont know what's the matter do I need to call cx department and ask for any kind of internet Settings earlier it was @JioCare using phone #Note8
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rahul baria (@rahulbaria18) reported from Tripunittura, Kerala@JioCare Still waiting for resolve my problem
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@JioCare @reliancejio don't have network at my home location, jio no is 9911344145 please correct, please call me my alternative no 9633022720 urgent, i can't work without this no.
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Mob.8078989291 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am unable to use data services in my home due to poor 4g data speed issue in
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Jinesh Nair (@jineshnair_85) reported from Kadungalūr, Kerala@ViCustomerCare Can't you understand the problem, you still want an elaboration? I have pinned my location. If you don't understand what the problem is, take some advise from you competitor's @reliancejio and @airtelindia
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Ashil george (@Ashilgeorge) reported from Aroor, Kerala@JioCare In Your's world's largest data network not even getting 3G speed in our area...
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sharonshn (@shnzzzzz) reported from Kazhikāttumūla, KeralaJio internet blackout ... Very low speed for jio in infopark kochi ... No even able to send a whatsapp message .. Please call to 7012458376 , 8891703704 for more details. #Jio @reliancejio @JioCare @reliancegroup
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@JioCare Mob7561822320 Respected sir I as a customer of jio mobile. I am facing poor indoor coverage issue in my home. I am not getting 4g indoor coverage in ground floor. Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Kerala. Landmark Puthengady cross. I am
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Jiofibre connectivity very poor since evening. Please check
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Rajkishor Parida (@Rajparidaoffcl) reported from Cochin, Kerala@TRAI @reliancejio @JioCare @KeralaTelecom There are too much network issue at Thoppumpady, Kochi, Kerala. Please try to resolve the network slow down issue.
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EALIAS SIMON (@EaliasS) reported from Tripunittura, Kerala@reliancejio Mob 8078016682 From Mr.Ealias PS Kerala Respected sir I as a customer of jio mobile. I am facing very poor 4g data speed issue in indoor for the last few days. Due to this issue I am unable to access data services in indoor properly sir.Please arrange a network
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Baijnath Sharma (@Baijnath_NAVY) reported from Mundamveli, KeralaWorst Jio network at my place @reliancejio @JioCare
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Tony Thomas (@tonyth0mas) reported from Tripunittura, Kerala@reliancejio i used only your network today feom 4pm ...before that i was uaing @airtelindia ..how come 2 gb conplleted in 1 hour @TRAI
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abhilash (@abhilashsnair) reported from Tripunittura, Kerala@reliancejio ,after one year with #jiofiber started facing serious speed issues and each time when call they r asking same trouble shooting, and disconnect call if they can't sort. Never expected this like a behaviour from jio
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dileep kumar (@dileep_diluuu) reported from Tripunittura, Kerala@JioCare For a new connection your engineers makes superfast visit. When our Plan expires, your systems will disconnect the connection with no time. And it's about 24 hours, there is no internet connection and you guys are still rescheduling your visit. Such a pathetic service.
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rajesh menon (@vrgodfather) reported from Tripunittura, Kerala@reliancejio @JioCare do you understand loyalty? Just less than 24 hours of non payment you disconnected my services ? Can't you check atleast if its a high priority customer and the history? Within 5 min if I don't get the network services , our relationship is done. 9526190999
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare need service assistance. Modem is not working.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Krishna Thakur (@KrishAlpha7) reported@Equity_investr @reliancejio @airtelindia I am waiting since 2 year last 10 year i am using jio but now service became worst
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sameer (@sameeranandana2) reported@JioCare Still no use I was waiting from last 3 days and that sales person who has done the kyc to me (7671953374 - Manikumar Thadikonda) is not picking my calls. when it comes for payment jio need money immediately but when it comes to service jio will not respond @JioCare
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Yadav Avdhesh Singh (@yadav9778) reported@JioCare Visit Scheduled today, Called, given time, nobody turned up. Your Technical accepted that, in that area, Problems are there. Request to you, Kindly rectified.
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MoहिT 🌠 (@logicavity) reported@JioCare @jagograhakjago Day 4 - No resolution
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Maulik (@Mulikkk) reported@JioCare @reliancejio Dear Customer, Service request no SR00002NJFB4 has been raised in your account. You will receive an update for this request by 20/08/2026 11:04. To track the status of your service requests at your convenience,
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Prof. (Dr) Tapan Mohanta, PhD, FRSB (@mohantatapan) reported@Ishita_53 @jitendraverma__ @JioCare This is fraud practice by service provider. You can not use 10-12 GB data daily even if watching HD movie 24 hrs. In India data calculations is a fraud practice. My monthly data usage is around 40-45 GB/month while i always work with GB of genomic & Proteomics computational work.
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Broscience debunkeD (@BSdebunked) reportedIts been 20 days since I raised the request for for air fibre fraud. Do you guys have any intention of returning my money ? service request: SROO003CZCTR. @JioCare
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The Albert Indian 🇮🇳♥️ (@KumarVanshi11) reported@reliancejio @JioCare Please help us
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Dhiraj kumar Thakur (@Dhirajk93487674) reported@jitendraverma__ @JioCare Nowadays Worst condition of Jio network, very slow 5g internet. Bakwas network ho gaya hai @JioCare
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Sandesh Darshan (@SandeshDarshan1) reported@reliancejio @JioCare To make matters worse, your customer care helpline keeps disconnecting calls automatically without connecting to an executive. Terrible support. Fix this immediately or I am escalating this to the National Consumer Court @jagograhakjago.