Reliance Jio outages and service status in Cherai, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Cherai, including 0 direct reports.
- The most common problems reported in this area mention Internet and Total Blackout.
- The most recent signal from this area was received Jul 11, 8:07 AM GMT+5:30.
- Internet (80%)
- Total Blackout (20%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Cherai, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Cherai, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 15: Problems at Reliance Jio
Reliance Jio is having issues since 04:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cherai, Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Total Blackout | 5 days ago |
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Cochin
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Internet | 5 days ago |
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Cochin
|
Internet | 8 days ago |
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Cochin
|
Internet | 9 days ago |
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Cochin
|
Internet | 12 days ago |
|
Cochin
|
Total Blackout | 16 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Cherai, Kerala
Latest outage, problems and issue reports in Cherai and nearby locations:
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Naveen Prakash (@naveenprakash25) reported from Chottanikkara, KeralaAs per the instructions waited and retried many times and checked and still same issue. Then I changed my RMN from @reliancejio to @BSNL_KL number and started getting the OTPs. Issue resolved, thanks
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rahul baria (@rahulbaria18) reported from Tripunittura, Kerala@JioCare Still waiting for resolve my problem
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Already sent the brief description last week itself... Please check the DM from my side. Issue is that I need to restart the JIO STB frequently to keep viewing channels... If we don't restart frequently, it will go back to home screen in between.. totally irritating
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dileep kumar (@dileep_diluuu) reported from Tripunittura, Kerala@JioCare For a new connection your engineers makes superfast visit. When our Plan expires, your systems will disconnect the connection with no time. And it's about 24 hours, there is no internet connection and you guys are still rescheduling your visit. Such a pathetic service.
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EALIAS SIMON (@EaliasS) reported from Tripunittura, Kerala@JioCare Mob. 7561822320 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am facing improper network coverage issue in my home. I am not getting 4g coverage properly in indoor sir. Due to this issue I am unable to make or receive calls and unable to use
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Shiva S (@shivam6824) reported from Cochin, Kerala@JioCare Internet Speed Very Slow in Area 6GVC+43G Maholi, Uttar Pradesh. Mobile Number 76072 85192
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Ashil george (@Ashilgeorge) reported from Aroor, Kerala@JioCare In Your's world's largest data network not even getting 3G speed in our area...
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EALIAS SIMON (@EaliasS) reported from Tripunittura, Kerala@reliancejio Mob 8078016682 From Mr.Ealias PS Kerala Respected sir I as a customer of jio mobile. I am facing very poor 4g data speed issue in indoor for the last few days. Due to this issue I am unable to access data services in indoor properly sir.Please arrange a network
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam dt Pin682314 Landmark Puthengady Cruz. Mob7561822320 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am facing poor 4g coverage in ground floor. I am unable
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marson dominic (@dominic_marson) reported from Tripunittura, Kerala@JioCare the network and cellular network is going from good to bad and now from bad to worst cannot connect calls most of the time net is slow I had ported from Airtel to jio and now it looks like time to port back to Airtel will wait until the end of this month
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@JioCare Mob7561822320 Respected sir I as a customer of jio mobile. I am facing poor indoor coverage issue in my home. I am not getting 4g indoor coverage in ground floor. Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Kerala. Landmark Puthengady cross. I am
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Mob.8078989291 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am unable to use data services in my home due to poor 4g data speed issue in
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RS (@rsekhar_7) reported from Tripunittura, Kerala@reliancejio Pathetic experience from jio.very bad connectivity even after repeated recharge.Especially when kids are having online classes and exams it s high time to switch to Airtel.Even vodafone has improved a lot with respect to connectivity and customer service
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sharonshn (@shnzzzzz) reported from Kazhikāttumūla, KeralaJio internet blackout ... Very low speed for jio in infopark kochi ... No even able to send a whatsapp message .. Please call to 7012458376 , 8891703704 for more details. #Jio @reliancejio @JioCare @reliancegroup
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rajesh menon (@vrgodfather) reported from Tripunittura, Kerala@reliancejio @JioCare do you understand loyalty? Just less than 24 hours of non payment you disconnected my services ? Can't you check atleast if its a high priority customer and the history? Within 5 min if I don't get the network services , our relationship is done. 9526190999
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Jiofibre connectivity very poor since evening. Please check
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MaxPayne (@max_payne1986) reported from Tripunittura, Kerala@JioCare paid the amount fully for 6 month plan of jio fiber. No one has come yet to connect the device. Scheduled time is 6pm today. Bad customer service. How to get the refund. Please tell me.
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Baijnath Sharma (@Baijnath_) reported from Mundamveli, Kerala@JioCare worst network experience in my area Download speed below 100 KB/s
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare Modem is not working . Can we create a service appointment?
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@gsu303 @vabesvaradwaj @JioCare @Airtel_Presence @TRAI @DoT_India @narendramodi All the best Vabea, I'm very bad experience with Jio, more than 2 years facing network issue
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Prashanth (@pralav7984) reported@jio_fiber, @jagograhakjago, @JioCare Since the installation, my WIFI is not working. Almost more than 1 week. Even after complaint engineer is not visiting and and saying customer not available. Request ID is SR 00003ANPUK. Please send the engineer ASAP after 6PM.
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Jyotsna r dabanal (@Bhawga) reported@JioCare @SunilShuklaJioFiber, whats wrong with your company ? Why you make me suffer with your non sense service
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subhojit banerjee☦️ (@SubbuBanerjee) reported@reliancejio hey for customer id:04035679510 internet is not available since last 1 day. When will you fix? I we delay payment by one day you disconnect the account. Will you pay for not providing service @TRAI
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Kushal goswami (@Kushgoswami1993) reported@kabisubasish @JioCare File grievance complaint against them if not solved try once consumers court that only option now.
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Mohana Rao Tadikonda (@mohan4help) reported@reliancejio @JioCare @_MukeshAmbani Sir please look into this issue ASAP. Requested Jio Airfiber, got message that it will be done between 2.30 and 3.30,but till now no one called me for the installation.
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Shailesh Bhosale (@shailesh8199) reported@JioCare @JioCare @reliancejio Another detailed escalation sent to Jio senior authorities, yet not a single reply or resolution. Since 2 July: 4 appointment SMS, cancellations, contradictory reasons & no installation. Is silence Jio's answer to a customer? Need accountability NOW. #JioAirFiber
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Dr. Mayank Mundada (@mayank_mundada) reported@JioCare I paid for a 12-month prepaid plan in good faith, yet I am being denied the unused validity because of a process your representative instructed me to follow. A customer should not suffer a financial loss due to incorrect guidance provided by Jio’s own representative.
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Sagar Tank (@Tank_sagar95) reported@JIOAIRFIBERIN @reliancejio @JioCare Really disappointed with the services this I'm waiting since 2 weeks to resume my internet services in a metro city like Mumbai Your customer care has been useless need urgent resolution
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Shoukath (@Shoukathkk) reported@reliancejio @JioCare Hello Jio, I requested a new JioFiber connection and received an SMS with the contact details of your representative. I even called the person mentioned, but unfortunately, he showed no interest in speaking with me or assisting with my request. Is this the standard level of customer service from Jio, or is this only in Kochi? Very disappointing for someone trying to become a new Jio customer. Attaching the SMS for your reference. Dear Customer, Our representative Abhimanyu Ms (Mob- 9961xxx656) will contact you for an appointment. Please share OTP 30XX76 with the representative only AFTER Booking Reference Number or Order Registration Number (ORN) is generated. Thank You, Team JioFiber
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CA giri prasad (@giriprasadICWA) reportedThe worst wifi in india is jio. They don't care about service even after repeated calls to customer care.. engineer will be scheduled but no one will come and I'm waiting for last 3 days but they will come immediately when a new connection us #jiosucks #jioworstwifi @reliancejio