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Reliance Jio outages and service status in Cherai, Kerala

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Cherai, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jun 19, 7:58 PM GMT+5:30.
  • 63% Internet (63%)
  • 19% Wi-fi (19%)
  • 13% Phone (13%)
  • 6% E-mail (6%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Cherai, Kerala

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Cherai, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 19: Problems at Reliance Jio

Reliance Jio is having issues since 03:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Cherai, Kerala

The most recent Reliance Jio outage reports came from the following cities: Cochin.

CityProblem TypeReport Time
Cochin Internet 1 hour ago
Cochin Internet 6 hours ago
Cochin Internet 1 day ago
Cochin Internet 4 days ago
Cochin Internet 4 days ago
Cochin Internet 8 days ago

Nearby cities with recent reports

Cochin

5 recent signals

1 hour ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Cherai, Kerala

Latest outage, problems and issue reports in Cherai and nearby locations:

  • max_payne1986
    MaxPayne (@max_payne1986) reported from Tripunittura, Kerala

    @JioCare please tell me . How can I get the refund. I am totally dissatisfied, disappointed because of the customer support. cancelled all my programmes because of your message i got about connection scheduled time. No reply, no action. Please give me the refund. ASAP

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala

    @JioCare Mob7561822320 Respected sir I as a customer of jio mobile. I am facing poor indoor coverage issue in my home. I am not getting 4g indoor coverage in ground floor. Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Kerala. Landmark Puthengady cross. I am

  • Ashilgeorge
    Ashil george (@Ashilgeorge) reported from Aroor, Kerala

    @JioCare In Your's world's largest data network not even getting 3G speed in our area...

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Tripunittura, Kerala

    @JioCare Mob. 7561822320 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am facing improper network coverage issue in my home. I am not getting 4g coverage properly in indoor sir. Due to this issue I am unable to make or receive calls and unable to use

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala

    @reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam dt Pin682314 Landmark Puthengady Cruz. Mob7561822320 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am facing poor 4g coverage in ground floor. I am unable

  • abhilashsnair
    abhilash (@abhilashsnair) reported from Tripunittura, Kerala

    @reliancejio ,after one year with #jiofiber started facing serious speed issues and each time when call they r asking same trouble shooting, and disconnect call if they can't sort. Never expected this like a behaviour from jio

  • Ashilgeorge
    Ashil george (@Ashilgeorge) reported from Aroor, Kerala

    @JioCare In Your's world's largest data network not even getting 3G speed in our area...

  • AmritPurohit15
    Amrit Purohit (@AmritPurohit15) reported from Panambukad, Kerala

    Hello @reliancejio here your network is very delay now,my phone internet is not working and calls goin in drop mode,kindly check and do solve issue in here location.. @JioCare

  • Rajparidaoffcl
    Rajkishor Parida (@Rajparidaoffcl) reported from Cochin, Kerala

    @TRAI @reliancejio @JioCare @KeralaTelecom There are too much network issue at Thoppumpady, Kochi, Kerala. Please try to resolve the network slow down issue.

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Tripunittura, Kerala

    @reliancejio Mob 8078016682 From Mr.Ealias PS Kerala Respected sir I as a customer of jio mobile. I am facing very poor 4g data speed issue in indoor for the last few days. Due to this issue I am unable to access data services in indoor properly sir.Please arrange a network

  • tonyth0mas
    Tony Thomas (@tonyth0mas) reported from Tripunittura, Kerala

    @reliancejio i used only your network today feom 4pm ...before that i was uaing @airtelindia ..how come 2 gb conplleted in 1 hour @TRAI

  • indiadebashis13
    Debashis (@indiadebashis13) reported from Chottanikkara, Kerala

    @DoT_India @TRAI @rssharma3 @manojsinhabjp @PMOIndia Respected All, could you please guide me how I can solve my below concern, bcos @JioCare can't agreed2launch any complaint4the same..They r promised that we r on tht, more than 6 months facing the same issue, but no solutions

  • prabhu5893
    prabhakaran (@prabhu5893) reported from Tripunittura, Kerala

    @reliancejio issue unresolved yet...

  • jineshnair_85
    Jinesh Nair (@jineshnair_85) reported from Parūr, Kerala

    @JioCare Yeah I would love to. But since am under quarantine following my return from Oman, is it possible. Am not able to do my net banking too. I have been cut out from world by @VodafoneGroup. I have been using this mobile no. Since long and don't want to loose it.

  • SibinSebastian
    Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala

    @JioCare Jiofibre connectivity very poor since evening. Please check

  • DrHakeemMK
    DrHakeem MK (@DrHakeemMK) reported from Tripunittura, Kerala

    @reliancejio the worst network in our area especially during night hours. It is same as old 2G network. Even this post took five minutes to upload.

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala

    @reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Mob.8078989291 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am unable to use data services in my home due to poor 4g data speed issue in

  • indiadebashis13
    Debashis (@indiadebashis13) reported from Tripunittura, Kerala

    @irohitojha @JioCare Prblm is tht our govt. rules @DoT_India @TRAI only 4warded ur msg2concern team, but after tht they 4get evrythng,they didn't ask2service provider is it solved/not, what action has been taken.Nothng, ths's D problem, i feel tht.@manojsinhabjp @PMOIndia @janpaksh @jagograhakjago

  • rsekhar_7
    RS (@rsekhar_7) reported from Tripunittura, Kerala

    @reliancejio Pathetic experience from jio.very bad connectivity even after repeated recharge.Especially when kids are having online classes and exams it s high time to switch to Airtel.Even vodafone has improved a lot with respect to connectivity and customer service

  • dominic_marson
    marson dominic (@dominic_marson) reported from Tripunittura, Kerala

    @JioCare # very poor network coverage in #Kerala #Kochi during the day there is no coverage on the network calls dropping cannot connect calls incoming calls saying our of network area it’s getting from bad to worse all day same problem evening is the worst,

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • ritesh85gupta
    ritesh gupta (@ritesh85gupta) reported

    @reliancejio @JioCare my jio is not working. U guys close the complaint without solving the issue. +6513142899 @jagograhakjago

  • heyitspranav
    Pranav Dave (@heyitspranav) reported

    @JioCare I have already DM you the details but haven't received any update in last 24hrs. Just pathetic way of customer service.

  • chavdadevang
    Chavda Devang (@chavdadevang) reported

    @JioCare @jiocare Dear Support Team, I am writing to complain about the poor internet service on my connection. I have been experiencing frequent disconnections, very slow internet speeds, and unreliable connectivity. This issue has been occurring repeatedly and is affecting my work..

  • RatneshSNMC
    Ratnesh Mishra (@RatneshSNMC) reported

    @JioCare If I choose relocation, will there be any relocation charges and is JioAirFiber service available at my new address? Check dm and reply

  • nVignesh66
    Vignesh (@nVignesh66) reported

    @JioCare This is still not resolved and neither has anyone bothered to reach out to me after four days of internet outage and multiple escalations. Is there light at end of the tunnel and how long is the tunnel?

  • kartikgk07
    Kartik (@kartikgk07) reported

    Hey @JioCare, my #JioFiber connection has been down since 2 PM today. I’ve been trying to raise a complaint, but the IVR keeps failing mid-call. Can someone please look into this ASAP? My connection is completely dead. #JioFiberDown #Hubballi

  • Divakar_rs
    Divakar Raja (@Divakar_rs) reported

    @JioCare Since this morning I’m facing a Jio Fiber connectivity issue. The router’s green light is on but there’s no internet access. My registered ID is +91-4479604019. Please check and resolve this on priority. Thanks. #jiocare #reliance #jio

  • chavdadevang
    Chavda Devang (@chavdadevang) reported

    @JioCare Extremely disappointed with JioFiber service. My internet connection is frequently down, speeds are very slow, and despite repeated complaints, the issue remains unresolved. This is seriously affecting my work and daily activities. Please resolve this urgently.

  • Rajinderpalkaur
    Kaur_Rajinderpal (@Rajinderpalkaur) reported

    @Saurabh_Pinch @reliancejio @vodafone is worst network. I have not used Jio.

  • manoj2594
    Manoj (@manoj2594) reported

    @JioCare Your customer care is useless even if connected. Now its not even connecting. You sold me a jio set top box and now it only displays an error "You are connected to non jio network" despite using jio fiber network. Can you send a technician to resolve this ?