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Reliance Jio

Reliance Jio outages and service status in Cherai, Kerala

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Cherai, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Cherai, Kerala

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Cherai, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 21: Problems at Reliance Jio

Reliance Jio is having issues since 12:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Cherai, Kerala

The most recent Reliance Jio outage reports came from the following cities: Cochin.

CityProblem TypeReport Time
Cochin Internet 13 days ago
Cochin Internet 14 days ago
Cochin Internet 18 days ago
Cochin Internet 19 days ago
Cochin Internet 22 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Cherai, Kerala

Latest outage, problems and issue reports in Cherai and nearby locations:

  • jineshnair_85
    Jinesh Nair (@jineshnair_85) reported from Kadungalūr, Kerala

    @ViCustomerCare Can't you understand the problem, you still want an elaboration? I have pinned my location. If you don't understand what the problem is, take some advise from you competitor's @reliancejio and @airtelindia

  • abhilashsnair
    abhilash (@abhilashsnair) reported from Tripunittura, Kerala

    @reliancejio ,after one year with #jiofiber started facing serious speed issues and each time when call they r asking same trouble shooting, and disconnect call if they can't sort. Never expected this like a behaviour from jio

  • naveenprakash25
    Naveen Prakash (@naveenprakash25) reported from Chottanikkara, Kerala

    As per the instructions waited and retried many times and checked and still same issue. Then I changed my RMN from @reliancejio to @BSNL_KL number and started getting the OTPs. Issue resolved, thanks

  • prabhu5893
    prabhakaran (@prabhu5893) reported from Tripunittura, Kerala

    @reliancejio issue unresolved yet...

  • dominic_marson
    marson dominic (@dominic_marson) reported from Tripunittura, Kerala

    @JioCare # very poor network coverage in #Kerala #Kochi during the day there is no coverage on the network calls dropping cannot connect calls incoming calls saying our of network area it’s getting from bad to worse all day same problem evening is the worst,

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala

    @reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Mob.8078989291 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am unable to use data services in my home due to poor 4g data speed issue in

  • indiadebashis13
    Debashis (@indiadebashis13) reported from Tripunittura, Kerala

    @JioCare @reliancejio don't have network at my home location, jio no is 9911344145 please correct, please call me my alternative no 9633022720 urgent, i can't work without this no.

  • Ashilgeorge
    Ashil george (@Ashilgeorge) reported from Aroor, Kerala

    @JioCare In Your's world's largest data network not even getting 3G speed in our area...

  • klnithin
    Nithin.K.Lenin (@klnithin) reported from Tripunittura, Kerala

    After one Year using @BSNLCorporate @BSNL_KL my 4G Sim for my all until this last day was using @JioCare yesteday after bad network thrown the jio Sim and now recharged my 4G sim for usage let me see how do it fits for me expecting a lot from bsnl.

  • aswindeepakjose
    Aswin (@aswindeepakjose) reported from Tripunittura, Kerala

    @JioCare I have a service Appointment scheduled for today between 10AM - 11.30AM. I didn’t get any Call regarding this

  • indiadebashis13
    Debashis (@indiadebashis13) reported from Chottanikkara, Kerala

    @DoT_India @TRAI @rssharma3 @manojsinhabjp @PMOIndia Respected All, could you please guide me how I can solve my below concern, bcos @JioCare can't agreed2launch any complaint4the same..They r promised that we r on tht, more than 6 months facing the same issue, but no solutions

  • klnithin
    Nithin.K.Lenin (@klnithin) reported from Tripunittura, Kerala

    Guys really now I am using @BSNL_KL 4G sim on my phone past few days I am getting such kind of bad network from their end dont know what's the matter do I need to call cx department and ask for any kind of internet Settings earlier it was @JioCare using phone #Note8

  • max_payne1986
    MaxPayne (@max_payne1986) reported from Tripunittura, Kerala

    @JioCare please tell me . How can I get the refund. I am totally dissatisfied, disappointed because of the customer support. cancelled all my programmes because of your message i got about connection scheduled time. No reply, no action. Please give me the refund. ASAP

  • rajeev_s05
    Rajiv #MainBhiChowkidar (@rajeev_s05) reported from Kalamasseri, Kerala

    @JioCare since last few weeks my jio mobile range drastically reduced at home location. Mobile # 8075757739. Please resolve this issue..

  • kiran1604
    Kiran Nair (@kiran1604) reported from Tripunittura, Kerala

    @Airtel_Presence @airtelindia the network is down from past one hour No network at all, no calls and no data Location - kochi @JioCare

  • klnithin
    Nithin.K.Lenin (@klnithin) reported from Tripunittura, Kerala

    Hmm !! Urs my humble request to the team and the department to follow the #4G services on the bsnl network Soon. It's fine and working good I guess dont know much more but not that much free as @JioCare let me see for the whole day.

  • aswindeepakjose
    Aswin (@aswindeepakjose) reported from Tripunittura, Kerala

    @JioCare need service assistance . My modem is not working .

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Tripunittura, Kerala

    @reliancejio Mob 8078016682 From Mr.Ealias PS Kerala Respected sir I as a customer of jio mobile. I am facing very poor 4g data speed issue in indoor for the last few days. Due to this issue I am unable to access data services in indoor properly sir.Please arrange a network

  • dominic_marson
    marson dominic (@dominic_marson) reported from Tripunittura, Kerala

    @JioCare the network and cellular network is going from good to bad and now from bad to worst cannot connect calls most of the time net is slow I had ported from Airtel to jio and now it looks like time to port back to Airtel will wait until the end of this month

  • shnzzzzz
    sharonshn (@shnzzzzz) reported from Kazhikāttumūla, Kerala

    Jio internet blackout ... Very low speed for jio in infopark kochi ... No even able to send a whatsapp message .. Please call to 7012458376 , 8891703704 for more details. #Jio @reliancejio @JioCare @reliancegroup

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Divyansh2802
    Divyansh Mishra (@Divyansh2802) reported

    @reliancejio @JioCare It's been more than 24 hours and still I haven't received the signal on my mobile phone and after every call with customer care, I get a new timeline this whole experience is utterly frustrating are actually committed to resolving the issue

  • faizankhanstmt
    faizan khan (@faizankhanstmt) reported

    @JioCare Issue still pending. Network team said it’s an E2B issue. What is the latest update and resolution time? SR0000330JK9

  • Shiva03098548
    Shiva (@Shiva03098548) reported

    Faridabad. Took 100 Mbps plan but getting only 8–10 Mbps since last 1 week. Complaint raised 5 days ago but no technician visit, no resolution. Installer not responding. Feeling stuck after taking Jio. Request ID: SR000033UZZL Mobile: 9540996304 @JioCare

  • tdashutosh
    Ashutosh R (@tdashutosh) reported

    @JioCare @JioCare it’s been 3 days since I submitted a written complaint, but the issue still hasn’t been resolved. Please either take action immediately or arrange to collect your device from my home.

  • Nayana_Nemani
    Nayana Nemani (@Nayana_Nemani) reported

    @JioCare @drrenjiths @JioCare No resolution has happened yet. It’s been three days

  • iamdvang
    DBZfan (@iamdvang) reported

    @JioCare The WiFi is down and there is no means to connect to a person

  • SandeepRaoGona
    Venkata Sandeep Gona (@SandeepRaoGona) reported

    @JioCare Hi Jio, Just got to know that due to port issues , the device cannot provide the internet. There is no option for resolving the issue. Kindly check and refund my amount or provide the new connection

  • PragyanikAI
    Pragyanik AI (@PragyanikAI) reported

    @JioCare @JioCare It has already been 4 days. This kind of delay is not acceptable for a business connection. Repeated assurances without any resolution are not helping. Kindly provide a clear timeline and ensure immediate restoration of services. #JioFiber #ServiceOutage

  • Dazchiranjit897
    WORLDS MYSTERY (@Dazchiranjit897) reported

    @JioCare @JioCare The issue is not about eligibility after recharge—the issue is that the MyJio app clearly displayed the “2 months @ ₹707” offer without showing any such 150-day condition.

  • sanjayvkarma
    Sanjay Vishwakarma (@sanjayvkarma) reported

    @JioCare Dear Jio Team , I am asking about my refund, please do not ignore . Three SRs are pending, 21 days passed but not solution, why it is ?