Reliance Jio outages and service status in Cherai, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Cherai, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 9, 1:15 AM GMT+5:30.
- Internet (70%)
- Wi-fi (20%)
- Phone (10%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Cherai, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Cherai, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 10: Problems at Reliance Jio
Reliance Jio is having issues since 03:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cherai, Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
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Internet | 2 days ago |
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Cochin
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Internet | 4 days ago |
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Cochin
|
Internet | 7 days ago |
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Cochin
|
Internet | 8 days ago |
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Cochin
|
Internet | 11 days ago |
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Cochin
|
Internet | 17 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Cherai, Kerala
Latest outage, problems and issue reports in Cherai and nearby locations:
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EALIAS SIMON (@EaliasS) reported from Tripunittura, Kerala@reliancejio Mob 8078016682 From Mr.Ealias PS Kerala Respected sir I as a customer of jio mobile. I am facing very poor 4g data speed issue in indoor for the last few days. Due to this issue I am unable to access data services in indoor properly sir.Please arrange a network
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Saleem Pallisserikuzhiyil (@saleemseios) reported from Tripunittura, Kerala@JioCare no DATA coverage of network ,SEO MANZIL, near Bombay stores, THRIKKAKARA PO, NGO QUARTERS junction via,PIN 682021.Same complaint registered soon after launch of Jio network, No remedy so far .
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RS (@rsekhar_7) reported from Tripunittura, Kerala@reliancejio Pathetic experience from jio.very bad connectivity even after repeated recharge.Especially when kids are having online classes and exams it s high time to switch to Airtel.Even vodafone has improved a lot with respect to connectivity and customer service
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare need service assistance. Modem is not working.
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Mob.8078989291 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am unable to use data services in my home due to poor 4g data speed issue in
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@ApArun17 @soodrbl @DoT_India @TRAI @rssharma3 @janpaksh @JioCare @Airtel_Presence @VodafoneIN Porting is not a solution...All providers are doing like... Having same problem with ours also
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rajesh menon (@vrgodfather) reported from Tripunittura, Kerala@reliancejio @JioCare do you understand loyalty? Just less than 24 hours of non payment you disconnected my services ? Can't you check atleast if its a high priority customer and the history? Within 5 min if I don't get the network services , our relationship is done. 9526190999
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare need service assistance . My modem is not working .
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@JioCare Mob7561822320 Respected sir I as a customer of jio mobile. I am facing poor indoor coverage issue in my home. I am not getting 4g indoor coverage in ground floor. Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Kerala. Landmark Puthengady cross. I am
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Shiva S (@shivam6824) reported from Cochin, Kerala@JioCare Internet Speed Very Slow in Area 6GVC+43G Maholi, Uttar Pradesh. Mobile Number 76072 85192
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Jio set top box gets hang and need to restart it. It will stop several times even after restarting the set top box. Issue is repeatedly happening. Informd customer care several times but they instruct to clear data, cache and then restart. Kindly give permanent solution
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Ashil george (@Ashilgeorge) reported from Aroor, Kerala@JioCare In Your's world's largest data network not even getting 3G speed in our area...
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@reliancejio @JioCare It's very disappointing to know that customer care is not able to resolve the queries due to technical issues. List of channels is not available with customer care. We are paying huge amount expecting better facilities.
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Nithin.K.Lenin (@klnithin) reported from Tripunittura, KeralaAfter one Year using @BSNLCorporate @BSNL_KL my 4G Sim for my all until this last day was using @JioCare yesteday after bad network thrown the jio Sim and now recharged my 4G sim for usage let me see how do it fits for me expecting a lot from bsnl.
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Nithin.K.Lenin (@klnithin) reported from Tripunittura, KeralaGuys really now I am using @BSNL_KL 4G sim on my phone past few days I am getting such kind of bad network from their end dont know what's the matter do I need to call cx department and ask for any kind of internet Settings earlier it was @JioCare using phone #Note8
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Debashis (@indiadebashis13) reported from Chottanikkara, Kerala@DoT_India @TRAI @rssharma3 @manojsinhabjp @PMOIndia Respected All, could you please guide me how I can solve my below concern, bcos @JioCare can't agreed2launch any complaint4the same..They r promised that we r on tht, more than 6 months facing the same issue, but no solutions
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Baijnath Sharma (@Baijnath_NAVY) reported from Mundamveli, KeralaWorst Jio network at my place @reliancejio @JioCare
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Amrit Purohit (@AmritPurohit15) reported from Panambukad, KeralaHello @reliancejio here your network is very delay now,my phone internet is not working and calls goin in drop mode,kindly check and do solve issue in here location.. @JioCare
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Jinesh Nair (@jineshnair_85) reported from Parūr, Kerala@JioCare Yeah I would love to. But since am under quarantine following my return from Oman, is it possible. Am not able to do my net banking too. I have been cut out from world by @VodafoneGroup. I have been using this mobile no. Since long and don't want to loose it.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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साहिल तनेजा (@TechSahilTaneja) reported@JioCare @reliancejio @jio_fiber I recharged ₹707 on 10th March via your app notification showing a 1+1 month offer. My services got suspended on 10th April, but validity should be till 10th May 2026. Please resolve this ASAP or I will switch to another network. #Jio #Urgent
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NKPatil (@NKPatil_) reportedHello @TRAI i am very frustrated with service of #JioFibre my #WIFI +91-3774354573 is not working from past 15 days, but they are charging full months bill not even bother to resolve the issue, i request you to kindly take necessary action against #JioWifi @JioCare
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Amit Bhasin (@AmitBhasin5187) reported@JioCare Hopeless customer support
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जय हरियाणा जय भारत ।।।।🇮🇳🇮🇳🇮🇳🇮🇳 (@Jaibharatmaaa) reported@jio_fiber @JioCare My Internet Air Fiber is down from last 2-3 days. No body there to listen after sale service. Even no customer care is available. Agar nahi bas ka service dena to q dete hai connection. V.bad experience. @reliancejio pin code 133301.Give DM link 4 more details
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Sujitkumarsahu (@Sujitku27038096) reported@reliancejio @JioCare @jio_fiber I booked jio fiber on 10 th March 2026 and paid 1200 but still no one contacted to set up connection till today that is 10th April 2026 so please cancel my booking give refund Order id - NO0001C5L26C
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Mritunjay Singh (@imritunjayks007) reported@JioCare This is extremely frustrating and unprofessional service from Jio Fiber. ₹500 voucher (₹100×5) was issued, I redeemed one successfully, yet my bill still shows full payable amount.
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Aben Odyuo (@abslothish) reported@JioCare I have tried to call 199 to speak to a Rep but there IVR is too complicated and there is no option to call a rep. I have successfully recharge my number but the amount is not credited to my Jio Mobile number. Please help
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Akshay (@akshay_smec) reported@JioCare My JioAirFiber internet has been not working for the last 3 days (Request ID: SR0000331505). No call or visit from the assigned engineer, Jitendra Kumar Saini, and he is also not answering calls. if this is not resolved by today i will go with Airtel.
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Shoaib Ansari (@Shoaib_A5) reported@JioCare i lost access to my sim card connected to my JioFiber account and I can't login to your app. How to fix this problem?
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V K (@KUMARV79) reported@JioCare Where do you guys reply to private messages? I have messaged you many times to complete the customer care But there is no response from your side.