Reliance Jio outages and service status in Cherai, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Cherai, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi, Internet, and TV.
- The most recent signal from this area was received May 7, 10:48 AM GMT+5:30.
- Wi-fi (40%)
- Internet (20%)
- TV (20%)
- Phone (20%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Cherai, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Cherai, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 13: Problems at Reliance Jio
Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cherai, Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Wi-fi | 6 days ago |
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Cochin
|
Internet | 6 days ago |
|
Cochin
|
TV | 8 days ago |
|
Cochin
|
Wi-fi | 16 days ago |
|
Cochin
|
Phone | 18 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Cherai, Kerala
Latest outage, problems and issue reports in Cherai and nearby locations:
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare I have a service Appointment scheduled for today between 10AM - 11.30AM. I didn’t get any Call regarding this
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@ApArun17 @soodrbl @DoT_India @TRAI @rssharma3 @janpaksh @JioCare @Airtel_Presence @VodafoneIN Porting is not a solution...All providers are doing like... Having same problem with ours also
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Jiofibre connectivity very poor since evening. Please check
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare need service assistance . My modem is not working .
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Amrit Purohit (@AmritPurohit15) reported from Panambukad, KeralaHello @reliancejio here your network is very delay now,my phone internet is not working and calls goin in drop mode,kindly check and do solve issue in here location.. @JioCare
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DrHakeem MK (@DrHakeemMK) reported from Tripunittura, Kerala@reliancejio The worst network in our area. Network speed is pathetic. Especially during night hours. Complained a lot, but of no use. Simply wasting money by recharging. Compelling me to port the number or escalate the complaint to TRAI.
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam dt Pin682314 Landmark Puthengady Cruz. Mob7561822320 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am facing poor 4g coverage in ground floor. I am unable
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Debashis (@indiadebashis13) reported from Chottanikkara, Kerala@DoT_India @TRAI @rssharma3 @manojsinhabjp @PMOIndia Respected All, could you please guide me how I can solve my below concern, bcos @JioCare can't agreed2launch any complaint4the same..They r promised that we r on tht, more than 6 months facing the same issue, but no solutions
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EALIAS SIMON (@EaliasS) reported from Tripunittura, Kerala@JioCare Mob. 7561822320 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am facing improper network coverage issue in my home. I am not getting 4g coverage properly in indoor sir. Due to this issue I am unable to make or receive calls and unable to use
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare need service assistance. Modem is not working.
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Rajiv #MainBhiChowkidar (@rajeev_s05) reported from Kalamasseri, Kerala@JioCare since last few weeks my jio mobile range drastically reduced at home location. Mobile # 8075757739. Please resolve this issue..
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Tony Thomas (@tonyth0mas) reported from Tripunittura, Kerala@reliancejio i used only your network today feom 4pm ...before that i was uaing @airtelindia ..how come 2 gb conplleted in 1 hour @TRAI
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rajesh menon (@vrgodfather) reported from Tripunittura, Kerala@reliancejio @JioCare do you understand loyalty? Just less than 24 hours of non payment you disconnected my services ? Can't you check atleast if its a high priority customer and the history? Within 5 min if I don't get the network services , our relationship is done. 9526190999
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rahul baria (@rahulbaria18) reported from Tripunittura, Kerala@JioCare Still waiting for resolve my problem
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Mob.8078989291 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am unable to use data services in my home due to poor 4g data speed issue in
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@irohitojha @JioCare Prblm is tht our govt. rules @DoT_India @TRAI only 4warded ur msg2concern team, but after tht they 4get evrythng,they didn't ask2service provider is it solved/not, what action has been taken.Nothng, ths's D problem, i feel tht.@manojsinhabjp @PMOIndia @janpaksh @jagograhakjago
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marson dominic (@dominic_marson) reported from Tripunittura, Kerala@JioCare the network and cellular network is going from good to bad and now from bad to worst cannot connect calls most of the time net is slow I had ported from Airtel to jio and now it looks like time to port back to Airtel will wait until the end of this month
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vichanu (@vichu242) reported from Tripunittura, Kerala@JioCare Because of your extreme customer service , i moved to @Airtel_Presence , @reliancejio appellate customer representative behaviour to customer " if you want stay, or go to hell. Beyond this you can't even complain to CEO". Finally moved out from @reliancejio #happy.
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Dr. Suresh Kumar Madhusudhanan (@sureshseagull1) reported from Tripunittura, Kerala@sundarpichai @reliancejio Big reform in the communication sector. It will really help many poor for online education & building their career.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Raghuram Gowda (@Raghuram909) reported@jiocare this is the worst customer service ever I would suggest no one to opt for jio fiber they are not assigning a person to rectify the problem and are dodging my request from the past 3 days with no resolution #scam #jioscam
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rashmi iyengar (@rashmi_iyengar) reported@reliancejio @RCBTweets I don't have internet connectivity at home for the past 2 days & cannot even register a complaint as it says area connectivity is down can't speak to any of your esteemed agents as they simply disconnect ,seriously didn't expect this,new ushanagar Bhandup West Mumbai)
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Bala ji (@JiBala91019) reported@nagababuperaba3 @JioCare 3 months passed. Called customer care multiple times, and every time they said, “Yes, it’s a backend issue” and raised another Service Request. Multiple SRs have been raised, but still no refund processed. Even filed a complaint in NCH. #BanJio #JioRefund #CustomerComplaint
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gaurav sharma (@gauravs04039703) reported@JioCare First experience with Jio and it has been the worst. Even after tweeting and repeated complaints, today the team only came for KYC and still no installation done. Entire day wasted with false assurances and no proper response from staff. Very disappointing service and support
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Jac krish (@jacsree) reportedVery worst service by jio air fiber. i have been requesting for outdoor unit place change for the past one week.Raising multiple tickets in customer care..still not resolved and engineer not visiting my home and tickets getting resolved..@reliancejio @JioCare
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Dinesh (@Dinesh1296958) reported@JioCare @JioCare Service request SR000035GN9R has been re-opened, but I am still facing very slow internet and poor call quality at my location despite signal availability. Kindly provide permanent resolution and clear timeline instead of repeated assurances.
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digitalmradul (@digitalmradul) reported@JioCare More than a week since payment and still no installation done. Multiple schedules were missed and now the order is again assigned to a future date without a clear timeline. Very frustrating experience. Kindly cancel the order and refund my amount immediately. @JioCare
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inder (@ininderjeet) reported@JioCare what a poor service, Landline no. 011- 35643427 and internet services are down since yesterday. I am only getting fake assurances from your team with multiple TAT for issue resolution but problem is still there. All my office work has been badly impacted.
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__poeyti_ (@wordsbysaa) reportedAm I the only one facing the jio network issue even while calling today @reliancejio @JioCare what's the issue with the jio network
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Somalin Das (@Somalindas01) reported@JioCare I still don’t see any update on the escalated service request ending with 35L2SZ and the expected resolution time is showing 10:38pm 11th may. The first request for this issue was raised on 7th May 8.40pm. What kind of a pathetic service is this?