Reliance Jio outages and service status in Cherai, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Cherai, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Aug 20, 8:29 PM GMT+5:30.
- Internet (100%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Cherai, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Cherai, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 25: Problems at Reliance Jio
Reliance Jio is having issues since 12:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cherai, Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Internet | 5 days ago |
|
Cochin
|
Internet | 20 days ago |
|
Cochin
|
Internet | 24 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Cherai, Kerala
Latest outage, problems and issue reports in Cherai and nearby locations:
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Ashil george (@Ashilgeorge) reported from Aroor, Kerala@JioCare In Your's world's largest data network not even getting 3G speed in our area...
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MaxPayne (@max_payne1986) reported from Tripunittura, Kerala@JioCare please tell me . How can I get the refund. I am totally dissatisfied, disappointed because of the customer support. cancelled all my programmes because of your message i got about connection scheduled time. No reply, no action. Please give me the refund. ASAP
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dileep kumar (@dileep_diluuu) reported from Tripunittura, Kerala@JioCare For a new connection your engineers makes superfast visit. When our Plan expires, your systems will disconnect the connection with no time. And it's about 24 hours, there is no internet connection and you guys are still rescheduling your visit. Such a pathetic service.
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DrHakeem MK (@DrHakeemMK) reported from Tripunittura, Kerala@reliancejio The worst network in our area. Network speed is pathetic. Especially during night hours. Complained a lot, but of no use. Simply wasting money by recharging. Compelling me to port the number or escalate the complaint to TRAI.
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VJKishore (@VJKishore17) reported from Tripunittura, KeralaHello @JioCinema whether this entire match is going to buffer or I can at least watch few ***** live ??? I have fiber connection @reliancejio but still connection is very poor … not at all up to the mark
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Nithin.K.Lenin (@klnithin) reported from Tripunittura, KeralaHmm !! Urs my humble request to the team and the department to follow the #4G services on the bsnl network Soon. It's fine and working good I guess dont know much more but not that much free as @JioCare let me see for the whole day.
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rajesh menon (@vrgodfather) reported from Tripunittura, Kerala@reliancejio @JioCare do you understand loyalty? Just less than 24 hours of non payment you disconnected my services ? Can't you check atleast if its a high priority customer and the history? Within 5 min if I don't get the network services , our relationship is done. 9526190999
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Rajiv #MainBhiChowkidar (@rajeev_s05) reported from Kalamasseri, Kerala@JioCare since last few weeks my jio mobile range drastically reduced at home location. Mobile # 8075757739. Please resolve this issue..
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare @reliancejio #jiofiber Issue still not resolved. Not able to view SUN NXT app for past 3 days
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@gsu303 @vabesvaradwaj @JioCare @Airtel_Presence @TRAI @DoT_India @narendramodi All the best Vabea, I'm very bad experience with Jio, more than 2 years facing network issue
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Tony Thomas (@tonyth0mas) reported from Tripunittura, Kerala@reliancejio i used only your network today feom 4pm ...before that i was uaing @airtelindia ..how come 2 gb conplleted in 1 hour @TRAI
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Dr. Suresh Kumar Madhusudhanan (@sureshseagull1) reported from Tripunittura, Kerala@sundarpichai @reliancejio Big reform in the communication sector. It will really help many poor for online education & building their career.
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marson dominic (@dominic_marson) reported from Tripunittura, Kerala@JioCare # very poor network coverage in #Kerala #Kochi during the day there is no coverage on the network calls dropping cannot connect calls incoming calls saying our of network area it’s getting from bad to worse all day same problem evening is the worst,
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@JioCare @NameIsAditya Nothing will happen, above msg is just like ctrl+C + ctrl+V nothing else. You should you service from thar district or state itself don't have any capability to close any problems
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Debashis (@indiadebashis13) reported from Chottanikkara, Kerala@DoT_India @TRAI @rssharma3 @manojsinhabjp @PMOIndia Respected All, could you please guide me how I can solve my below concern, bcos @JioCare can't agreed2launch any complaint4the same..They r promised that we r on tht, more than 6 months facing the same issue, but no solutions
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@JioCare Mob7561822320 Respected sir I as a customer of jio mobile. I am facing poor indoor coverage issue in my home. I am not getting 4g indoor coverage in ground floor. Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Kerala. Landmark Puthengady cross. I am
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Jinesh Nair (@jineshnair_85) reported from Parūr, Kerala@JioCare Yeah I would love to. But since am under quarantine following my return from Oman, is it possible. Am not able to do my net banking too. I have been cut out from world by @VodafoneGroup. I have been using this mobile no. Since long and don't want to loose it.
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EALIAS SIMON (@EaliasS) reported from Tripunittura, Kerala@JioCare Mob. 7561822320 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am facing improper network coverage issue in my home. I am not getting 4g coverage properly in indoor sir. Due to this issue I am unable to make or receive calls and unable to use
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare I have a service Appointment scheduled for today between 10AM - 11.30AM. I didn’t get any Call regarding this
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Jio set top box gets hang and need to restart it. It will stop several times even after restarting the set top box. Issue is repeatedly happening. Informd customer care several times but they instruct to clear data, cache and then restart. Kindly give permanent solution
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Pawan Singhla (@SinghlaPawan) reported@JioCare Please refund my amount. You don't have a timeline for when it will be fixed, and you don't have a proper team to resolve the issue. It's still pending and no one is working on it. Please stop scamming people.
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Siddhant S. (@52nd_) reported@JioCare Your message on DM is holding no importance. The service request has been marked closed, nobody came or contacted to fix the issue. Stop fooling your customers
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Siddhant Ingole (@sisidingole) reported@JioCare @JioCare @reliancejio Stop passing the buck between agents with generic copy-paste templates. You asked for DM details, I sent them, and now I’m told to just "wait." Cancel Order NO00015JALY1 and share my refund reference ID immediately.
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Gyanendra sahoo (@hey_gyan) reported@JioCare @JioCare @reliancejio This is happening again for more than two weeks now. The connection drops intermittently between 9 AM and 6 PM every day. Multiple calls to customer support but no solution at all. Kindly look into this urgently
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aks (@a_k_shay1) reportedJio network not available in ratlam it's show emergency call @reliancejio @JioMart #badnetworkjio #fraudjio @airtelindia
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bhupesh Vishwakarma (@bhupeshvish95) reported@reliancejio @reliancejioCare My Jio AirFiber is facing a serious speed issue. I have a 30 Mbps plan, but I’m getting only 0.25–1 Mbps download speed, while upload speed is around 29 Mbps. SR No: SR00003EXK9L was raised yesterday, but there has been no technician visit.
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Puneet Arora (@VeerChhatrasal) reported@JioCare @JioCare don't lie I have not requested for reschedule request. This is alll done by your engineering team who don't want to work. 2 days he did not picked up the call and making excuses I have some phone issue.
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Kushagra Jain (@Kushagr69083409) reportedDespite repeatedly following up with Jio’s TRF team, I have still received no response, and my issue remains unresolved. How many times does a customer need to follow up to get a genuine resolution? @reliancejio Please take this matter seriously and resolve the issue at earliest
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Bala (@dineshbalaji4) reported@JioCare @reliancejio @relaiancejiocare My JioAirFiber issue is still unresolved. Service Request ID: SR00002NL1MS.The 1st service attempt was unsuccessful due to lack of proper technical knowledge.Since then,no engineer has been assigned past 3 days.Very poor response,service.
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Mallikarjun D. Luffy 🇮🇳 (@CRonaldofied) reported@reliancejio @reliancejio @JioCare JioTV+ on my TV keeps asking for an OTP every time I try to log in. Even after entering the OTP, the login does not stay active and it asks for OTP again. This is happening repeatedly and makes JioTV+ practically unusable. Please check the issue