Reliance Jio outages and service status in Cherai, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Cherai, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jun 11, 8:46 PM GMT+5:30.
- Internet (57%)
- Wi-fi (21%)
- Phone (14%)
- E-mail (7%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Cherai, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Cherai, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 12: Problems at Reliance Jio
Reliance Jio is having issues since 12:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cherai, Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Internet | 10 hours ago |
|
Cochin
|
Internet | 2 days ago |
|
Cochin
|
Wi-fi | 2 days ago |
|
Cochin
|
Wi-fi | 7 days ago |
|
Cochin
|
Phone | 8 days ago |
|
Cochin
|
Phone | 9 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Cherai, Kerala
Latest outage, problems and issue reports in Cherai and nearby locations:
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Nithin.K.Lenin (@klnithin) reported from Tripunittura, KeralaGuys really now I am using @BSNL_KL 4G sim on my phone past few days I am getting such kind of bad network from their end dont know what's the matter do I need to call cx department and ask for any kind of internet Settings earlier it was @JioCare using phone #Note8
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@JioCare @NameIsAditya Nothing will happen, above msg is just like ctrl+C + ctrl+V nothing else. You should you service from thar district or state itself don't have any capability to close any problems
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abhilash (@abhilashsnair) reported from Tripunittura, Kerala@reliancejio ,after one year with #jiofiber started facing serious speed issues and each time when call they r asking same trouble shooting, and disconnect call if they can't sort. Never expected this like a behaviour from jio
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Dr. Suresh Kumar Madhusudhanan (@sureshseagull1) reported from Tripunittura, Kerala@sundarpichai @reliancejio Big reform in the communication sector. It will really help many poor for online education & building their career.
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MaxPayne (@max_payne1986) reported from Tripunittura, Kerala@JioCare please tell me . How can I get the refund. I am totally dissatisfied, disappointed because of the customer support. cancelled all my programmes because of your message i got about connection scheduled time. No reply, no action. Please give me the refund. ASAP
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vichanu (@vichu242) reported from Tripunittura, Kerala@JioCare Because of your extreme customer service , i moved to @Airtel_Presence , @reliancejio appellate customer representative behaviour to customer " if you want stay, or go to hell. Beyond this you can't even complain to CEO". Finally moved out from @reliancejio #happy.
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DrHakeem MK (@DrHakeemMK) reported from Tripunittura, Kerala@reliancejio the worst network in our area especially during night hours. It is same as old 2G network. Even this post took five minutes to upload.
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Ashil george (@Ashilgeorge) reported from Aroor, Kerala@JioCare In Your's world's largest data network not even getting 3G speed in our area...
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EALIAS SIMON (@EaliasS) reported from Tripunittura, Kerala@reliancejio Mob 8078016682 From Mr.Ealias PS Kerala Respected sir I as a customer of jio mobile. I am facing very poor 4g data speed issue in indoor for the last few days. Due to this issue I am unable to access data services in indoor properly sir.Please arrange a network
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Jiofibre connectivity very poor since evening. Please check
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marson dominic (@dominic_marson) reported from Tripunittura, Kerala@JioCare the network and cellular network is going from good to bad and now from bad to worst cannot connect calls most of the time net is slow I had ported from Airtel to jio and now it looks like time to port back to Airtel will wait until the end of this month
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare Modem is not working . Can we create a service appointment?
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Jinesh Nair (@jineshnair_85) reported from Kadungalūr, Kerala@ViCustomerCare Can't you understand the problem, you still want an elaboration? I have pinned my location. If you don't understand what the problem is, take some advise from you competitor's @reliancejio and @airtelindia
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Mob.8078989291 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am unable to use data services in my home due to poor 4g data speed issue in
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare need service assistance . My modem is not working .
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Naveen Prakash (@naveenprakash25) reported from Chottanikkara, KeralaAs per the instructions waited and retried many times and checked and still same issue. Then I changed my RMN from @reliancejio to @BSNL_KL number and started getting the OTPs. Issue resolved, thanks
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DrHakeem MK (@DrHakeemMK) reported from Tripunittura, Kerala@reliancejio The worst network in our area. Network speed is pathetic. Especially during night hours. Complained a lot, but of no use. Simply wasting money by recharging. Compelling me to port the number or escalate the complaint to TRAI.
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Tony Thomas (@tonyth0mas) reported from Tripunittura, Kerala@reliancejio i used only your network today feom 4pm ...before that i was uaing @airtelindia ..how come 2 gb conplleted in 1 hour @TRAI
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare @reliancejio #jiofiber Issue still not resolved. Not able to view SUN NXT app for past 3 days
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Ranga Reddy Sripathi (@Sripathi_Ranga) reported@JioCare +912235258086. Called but not attending and one more thing for this issue it will take for your team More than 48hr time required
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Pratik (@pratikr_03) reported@JioCare @JioCare if you’d have read the post carefully, it’s clearly mentioned that there are no representatives available in any of your Jio store (now Reliance Digital) to support with this. Please atleast read.
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Ram Gopal. A (@ramgopal_says) reported@reliancejio @JioCare With the next available appointment only on 13 June, leaving me without internet for multiple days. What is even more frustrating is that customer care calls never reach a human agent and simply repeat that the SR is on hold and needs to be rescheduled.
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Singh (@Singhdeo45) reported@akash_railcric @AbhayEdavalath @JioCare I will update you if I get a fix. Have sent an email and Jio care has asked for my details. Lets see.
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nick (@Nick_N_Shah) reported@JioCare anyone there to help?
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Tapanayan Banerjee (@banerjeetopu) reportedThis service is not at all expected!! @JioCare @reliancejio
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Razul∆*****™®© (@RazulJaggi) reported@reliancejio Jio has provided one of the worst customer service experiences I've faced. Service Request No. SR000037TT4R is still unresolved despite multiple complaints and follow-ups. Instead of resolving the issue, customers are left frustrated and ignored. #Jio #TRAI #ConsumerRights
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Suryaraj (@Suryaraj_T) reported@JioCare @JioCare Sent the details in DM. Please atleast consider this and provide a solution instead of default template responses which I am getting for the past 2 days.
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CA Chandan singh (@Fcachandansingh) reported@reliancejio @JioCare Right now issue resolved again. Hope will not face the same issue soon.
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Manish kumar (@hotmanish200) reported@reliancejio @AkashMAmbani 4 days back I make a complain that net is not working and I got the sms but in next days complain are auto resolved and I got the sms that your complain has resolved . Not single call I got from customer care. I talk to Local team they are misbehaving