Reliance Jio outages and service status in Cherai, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Cherai, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Aug 5, 7:08 PM GMT+5:30.
- Internet (67%)
- Wi-fi (17%)
- Phone (17%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Cherai, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Cherai, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 10: Problems at Reliance Jio
Reliance Jio is having issues since 04:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cherai, Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Internet | 5 days ago |
|
Cochin
|
Internet | 9 days ago |
|
Cochin
|
Wi-fi | 16 days ago |
|
Cochin
|
Internet | 17 days ago |
|
Cochin
|
Phone | 20 days ago |
|
Cochin
|
Internet | 24 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Cherai, Kerala
Latest outage, problems and issue reports in Cherai and nearby locations:
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare @reliancejio #jiofiber Issue still not resolved. Not able to view SUN NXT app for past 3 days
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio Mob 8078016682 Respected sir I as a customer of Jio mobile Kerala circle.I am facing poor indoor coverage issue in my address location. Data stopping during using data services. Unable to open "My Jio" app in indoor. Tottally I am deadly cheated by jio Kerala
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@JioCare Mob7561822320 Respected sir I as a customer of jio mobile. I am facing poor indoor coverage issue in my home. I am not getting 4g indoor coverage in ground floor. Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Kerala. Landmark Puthengady cross. I am
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@reliancejio @JioCare It's very disappointing to know that customer care is not able to resolve the queries due to technical issues. List of channels is not available with customer care. We are paying huge amount expecting better facilities.
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MaxPayne (@max_payne1986) reported from Tripunittura, Kerala@JioCare paid the amount fully for 6 month plan of jio fiber. No one has come yet to connect the device. Scheduled time is 6pm today. Bad customer service. How to get the refund. Please tell me.
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Nithin.K.Lenin (@klnithin) reported from Tripunittura, KeralaGuys really now I am using @BSNL_KL 4G sim on my phone past few days I am getting such kind of bad network from their end dont know what's the matter do I need to call cx department and ask for any kind of internet Settings earlier it was @JioCare using phone #Note8
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sharonshn (@shnzzzzz) reported from Kazhikāttumūla, KeralaJio internet blackout ... Very low speed for jio in infopark kochi ... No even able to send a whatsapp message .. Please call to 7012458376 , 8891703704 for more details. #Jio @reliancejio @JioCare @reliancegroup
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dileep kumar (@dileep_diluuu) reported from Tripunittura, Kerala@JioCare For a new connection your engineers makes superfast visit. When our Plan expires, your systems will disconnect the connection with no time. And it's about 24 hours, there is no internet connection and you guys are still rescheduling your visit. Such a pathetic service.
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Baijnath Sharma (@Baijnath_) reported from Mundamveli, Kerala@JioCare worst network experience in my area Download speed below 100 KB/s
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Rajkishor Parida (@Rajparidaoffcl) reported from Cochin, Kerala@TRAI @reliancejio @JioCare @KeralaTelecom There are too much network issue at Thoppumpady, Kochi, Kerala. Please try to resolve the network slow down issue.
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Jinesh Nair (@jineshnair_85) reported from Kadungalūr, Kerala@ViCustomerCare Can't you understand the problem, you still want an elaboration? I have pinned my location. If you don't understand what the problem is, take some advise from you competitor's @reliancejio and @airtelindia
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MaxPayne (@max_payne1986) reported from Tripunittura, Kerala@JioCare please tell me . How can I get the refund. I am totally dissatisfied, disappointed because of the customer support. cancelled all my programmes because of your message i got about connection scheduled time. No reply, no action. Please give me the refund. ASAP
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marson dominic (@dominic_marson) reported from Tripunittura, Kerala@JioCare # very poor network coverage in #Kerala #Kochi during the day there is no coverage on the network calls dropping cannot connect calls incoming calls saying our of network area it’s getting from bad to worse all day same problem evening is the worst,
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio Mob7561822320 Respected sir I as a customer of jio. I am facing poor indoor coverage issue in my home. Due to this issue I am unable to access data services and unable to make or receive calls in ground floor indoor. I had lost my money by selecting this reputed
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Amrit Purohit (@AmritPurohit15) reported from Panambukad, KeralaHello @reliancejio here your network is very delay now,my phone internet is not working and calls goin in drop mode,kindly check and do solve issue in here location.. @JioCare
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Jinesh Nair (@jineshnair_85) reported from Parūr, Kerala@JioCare Yeah I would love to. But since am under quarantine following my return from Oman, is it possible. Am not able to do my net banking too. I have been cut out from world by @VodafoneGroup. I have been using this mobile no. Since long and don't want to loose it.
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RS (@rsekhar_7) reported from Tripunittura, Kerala@reliancejio Pathetic experience from jio.very bad connectivity even after repeated recharge.Especially when kids are having online classes and exams it s high time to switch to Airtel.Even vodafone has improved a lot with respect to connectivity and customer service
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@JioCare @NameIsAditya Nothing will happen, above msg is just like ctrl+C + ctrl+V nothing else. You should you service from thar district or state itself don't have any capability to close any problems
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Saleem Pallisserikuzhiyil (@saleemseios) reported from Tripunittura, Kerala@JioCare no DATA coverage of network ,SEO MANZIL, near Bombay stores, THRIKKAKARA PO, NGO QUARTERS junction via,PIN 682021.Same complaint registered soon after launch of Jio network, No remedy so far .
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Tony Thomas (@tonyth0mas) reported from Tripunittura, Kerala@reliancejio i used only your network today feom 4pm ...before that i was uaing @airtelindia ..how come 2 gb conplleted in 1 hour @TRAI
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Ramesh Das 🇮🇳 (@rameshdas05) reportedHello Jio, what is going on? Recharges are expensive and the network is very slow. On top of that, you start sending reminders four days before the recharge even expires. Fix the network first, or else I will have to leave Jio and switch to Airtel. ,@JioCare ,@reliancejio
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Himanshu Satija (@hdsatija) reported@JioCare Just spoke to the service engineer. His duty hours are 9 AM–6 PM. Then how can assign a service visit for 10 PM? Are these fake time slots just to fool customers and close complaints? This is not customer service.
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Proud Hindu *Sunil* (@SSVerma22439706) reported@JioCare WiFi and TV channels should be kept under separate Service Providers.... BEWARE ! Alarm Bells have already rung in my house after getting shocking experience with #JioFiber ! Company is shielded from all sides & customers are expected to suffer after making timely payments !
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Gagan Deep Kathuria (@kathuria_deep) reportedMy number is 9660845274 Where is jio network @reliancejio
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Tiger (@syedirfanriyaz) reported@ViCustomerCare Have replied, could you kindly check why there is no absolute network here in southern winds layout, Parappana Agrahara- Bangalore! If Vodafone can’t cater need to port to Airtel/or jio @airtelindia @JioCare
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don't know (@cuz_im_likethat) reported@JioCare Jio fiber is connected is not working even after continuous restarting and diagnostic the issue still continue please assign a technician to look into issue this is the Service ID: 778541446609
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Sachin k (@Sachinskamble) reported@JioCare Day 7 of my jio AirFiber STB swap being stuck because your field app dropped my house 8,000 km away. SR SR00003D7HA7. Fix your database glitch." @JioCare #JioAirFiber #BadService
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RANA SAMRESH SINGH (RSS) (@RANASSINGH) reported@reliancejio This is absolutely unacceptable and reflects the pathetic level of service from Jio AirFiber. It has been 8 days since I placed the request, yet no one has visited to install the AirFiber connection or even bothered to call me.
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Priyanshu Soni (@priyanshusept27) reportedNo accountability. No proper update. No resolution. Why take payment upfront for a SIM + recharge when you can’t even deliver it within a reasonable timeframe? Extremely disappointing experience. @reliancejio @JioCare
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Ishan Sharma (@Ishan25Dec) reported@JioCare No updates on refund.... Does your company has any TAT to provide refunds or they scam new customer in this way? @TRAI