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Reliance Jio

Reliance Jio outages and service status in Cherai, Kerala

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Cherai, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Aug 1, 10:33 AM GMT+5:30.
  • 67% Internet (67%)
  • 11% Total Blackout (11%)
  • 11% Wi-fi (11%)
  • 11% Phone (11%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Cherai, Kerala

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Cherai, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 5: Problems at Reliance Jio

Reliance Jio is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Cherai, Kerala

The most recent Reliance Jio outage reports came from the following cities: Cochin.

CityProblem TypeReport Time
Cochin Internet 4 days ago
Cochin Wi-fi 11 days ago
Cochin Internet 12 days ago
Cochin Phone 14 days ago
Cochin Internet 18 days ago

Nearby cities with recent reports

Cochin

1 recent signals

4 days ago

Community Discussion

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Reliance Jio Issues Reports Near Cherai, Kerala

Latest outage, problems and issue reports in Cherai and nearby locations:

  • dominic_marson
    marson dominic (@dominic_marson) reported from Tripunittura, Kerala

    @JioCare # very poor network coverage in #Kerala #Kochi during the day there is no coverage on the network calls dropping cannot connect calls incoming calls saying our of network area it’s getting from bad to worse all day same problem evening is the worst,

  • Rajparidaoffcl
    Rajkishor Parida (@Rajparidaoffcl) reported from Cochin, Kerala

    @TRAI @reliancejio @JioCare @KeralaTelecom There are too much network issue at Thoppumpady, Kochi, Kerala. Please try to resolve the network slow down issue.

  • klnithin
    Nithin.K.Lenin (@klnithin) reported from Tripunittura, Kerala

    After one Year using @BSNLCorporate @BSNL_KL my 4G Sim for my all until this last day was using @JioCare yesteday after bad network thrown the jio Sim and now recharged my 4G sim for usage let me see how do it fits for me expecting a lot from bsnl.

  • dominic_marson
    marson dominic (@dominic_marson) reported from Tripunittura, Kerala

    @JioCare the network and cellular network is going from good to bad and now from bad to worst cannot connect calls most of the time net is slow I had ported from Airtel to jio and now it looks like time to port back to Airtel will wait until the end of this month

  • dileep_diluuu
    dileep kumar (@dileep_diluuu) reported from Tripunittura, Kerala

    @JioCare For a new connection your engineers makes superfast visit. When our Plan expires, your systems will disconnect the connection with no time. And it's about 24 hours, there is no internet connection and you guys are still rescheduling your visit. Such a pathetic service.

  • tonyth0mas
    Tony Thomas (@tonyth0mas) reported from Tripunittura, Kerala

    @reliancejio i used only your network today feom 4pm ...before that i was uaing @airtelindia ..how come 2 gb conplleted in 1 hour @TRAI

  • prabhu5893
    prabhakaran (@prabhu5893) reported from Tripunittura, Kerala

    @reliancejio issue unresolved yet...

  • indiadebashis13
    Debashis (@indiadebashis13) reported from Tripunittura, Kerala

    @JioCare @NameIsAditya Nothing will happen, above msg is just like ctrl+C + ctrl+V nothing else. You should you service from thar district or state itself don't have any capability to close any problems

  • max_payne1986
    MaxPayne (@max_payne1986) reported from Tripunittura, Kerala

    @JioCare please tell me . How can I get the refund. I am totally dissatisfied, disappointed because of the customer support. cancelled all my programmes because of your message i got about connection scheduled time. No reply, no action. Please give me the refund. ASAP

  • indiadebashis13
    Debashis (@indiadebashis13) reported from Tripunittura, Kerala

    @JioCare @reliancejio don't have network at my home location, jio no is 9911344145 please correct, please call me my alternative no 9633022720 urgent, i can't work without this no.

  • jineshnair_85
    Jinesh Nair (@jineshnair_85) reported from Parūr, Kerala

    @JioCare Yeah I would love to. But since am under quarantine following my return from Oman, is it possible. Am not able to do my net banking too. I have been cut out from world by @VodafoneGroup. I have been using this mobile no. Since long and don't want to loose it.

  • AmritPurohit15
    Amrit Purohit (@AmritPurohit15) reported from Panambukad, Kerala

    Hello @reliancejio here your network is very delay now,my phone internet is not working and calls goin in drop mode,kindly check and do solve issue in here location.. @JioCare

  • rsekhar_7
    RS (@rsekhar_7) reported from Tripunittura, Kerala

    @reliancejio Pathetic experience from jio.very bad connectivity even after repeated recharge.Especially when kids are having online classes and exams it s high time to switch to Airtel.Even vodafone has improved a lot with respect to connectivity and customer service

  • indiadebashis13
    Debashis (@indiadebashis13) reported from Tripunittura, Kerala

    @gsu303 @vabesvaradwaj @JioCare @Airtel_Presence @TRAI @DoT_India @narendramodi All the best Vabea, I'm very bad experience with Jio, more than 2 years facing network issue

  • Baijnath_
    Baijnath Sharma (@Baijnath_) reported from Mundamveli, Kerala

    @JioCare worst network experience in my area Download speed below 100 KB/s

  • Ashilgeorge
    Ashil george (@Ashilgeorge) reported from Aroor, Kerala

    @reliancejio @JioCare In your's world's largest data network not even getting 3G speed in our area......

  • shnzzzzz
    sharonshn (@shnzzzzz) reported from Kazhikāttumūla, Kerala

    Jio internet blackout ... Very low speed for jio in infopark kochi ... No even able to send a whatsapp message .. Please call to 7012458376 , 8891703704 for more details. #Jio @reliancejio @JioCare @reliancegroup

  • Ashilgeorge
    Ashil george (@Ashilgeorge) reported from Aroor, Kerala

    @JioCare In Your's world's largest data network not even getting 3G speed in our area...

  • SibinSebastian
    Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala

    @JioCare @reliancejio #jiofiber Issue still not resolved. Not able to view SUN NXT app for past 3 days

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala

    @JioCare House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin682314 Kerala Mob9995214120 Respected sir I as a customer of Jio mobile. I am facing poor 4g indoor coverage issue in my home. I had mentioned several times to jio Kerala authorities regarding this

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • NeerajS73374820
    Neeraj Sharma (@NeerajS73374820) reported

    @JioCare @reliancejio Phone Support: Your AI voice representatives state the request is cancelled. MyJio App chatbot: The app shows the request is still "Pending."

  • CARakeshKhatri
    CA Rakesh Khatri (@CARakeshKhatri) reported

    @JioCare Navin it’s again a rescheduling. This game is running since last 3/4 days. I am surprised that engineer has such guts that he picks the calls and never reply. In some cases never picks the call even where the call is reputed through Jio call Center.

  • utk_Adonis
    ImPurohit (@utk_Adonis) reported

    @TRAI @JioCare it's more than 24hrs now and problem is still not resolved .. Can you explain ?

  • pankaj281987
    Pankaj B (@pankaj281987) reported

    @JioCare Ok, looking forward to your resolution tomorrow

  • prabu10rajan
    Prabu Rajan (@prabu10rajan) reported

    @JioCare @JioCare Still the Saturday isn’t fixed yet. I don’t know why the service request gets marked as completed when nothing is done or fixed.

  • bdnsvprasad
    varaprasad (@bdnsvprasad) reported

    @JioCare @JioCare it continues a month-long complaint thread against JioCare, highlighting ongoing frustration with @JIOAIRFIBERIN failing during power outages even when the router remains powered via inverter backup, showing a red LOS light.

  • mrudul_vajpayee
    Mrudul Vajpayee (@mrudul_vajpayee) reported

    @reliancejio @JioCare If a customer is paying atleast give them service for which they are paying. Stop being an ignorant money sucker. This is actually the worst ever experience i had from any service provider even after being in a high tech city like Gurugram.

  • themokshashah
    𝑴𝒐𝒌𝒔𝒉𝒂 𝑺𝒉𝒂𝒉 (@themokshashah) reported

    I got the ₹699 JioHotstar Annual Mobile plan in Nov 2025 (valid till Nov’26). It included Hollywood content, & I’ve been watching it without any issues. Today, suddenly, Hollywood content was blocked and I’m asked to upgrade to the ₹2,099 Premium plan. @JioHotstar @JioCare

  • BeInfiMan
    Rishabh Agarwal (@BeInfiMan) reported

    @JioCare @JioCare STOP THIS HARASSMENT! What do you mean I'll get a refund "if I'm eligible"? @jagograhakjago please help. Jio executives have made me pay Rs. 3,000, 3 days ago and I still don't have my WiFi installed. They're just scamming people at this point

  • x_ninja_27
    Kushal Mondal (@x_ninja_27) reported

    @JioCare Massive Network outage at Iswarigacha (743222) . Since Monday due to a lightning strike . Over 100+ complaints raised , but the issue is still unresolved and work is extremely slow . Please escalate this to the field engineering team immediately. Urgent Support Needed !