Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 3 outage signals in the last 24 hours around Mumbai Suburban District, including 3 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received Jul 20, 7:50 AM GMT+5:30.
- Internet (58%)
- Phone (13%)
- Total Blackout (12%)
- Wi-fi (12%)
- E-mail (3%)
- TV (1%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai Suburban District, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 20: Problems at Reliance Jio
Reliance Jio is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai Suburban District, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, Mumbai Suburban, and Dombivli.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
40 minutes ago | |
|
Mumbai
|
Internet | 11 hours ago |
|
Mumbai
|
Wi-fi | 18 hours ago |
|
Mumbai
|
1 day ago | |
|
Mumbai
|
Total Blackout | 1 day ago |
|
Mumbai
|
Internet | 2 days ago |
Nearby cities with recent reports
26 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:
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Nidhaye Phand (@nidhayephand) reported from Yashodham, Maharashtra@JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!
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Deepak ojha (@Deepako53618528) reported from Yashodham, Maharashtra@JioFiberVoice @reliancejio @JioCare The service is good but facing issues with the internet it gets down for 4- 5 hrs from last 15 to 20 days no support has been provided The app also doesn't resolve the issue. Worst customer support and issue resolve
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Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Mumbai Suburban, Maharashtra@JioCare bad network Network is not working Service is bad
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Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra@JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio
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Devarshi Barot (@devarshibarot28) reported from Mumbai Suburban, Maharashtra@JioCare I had activated and was using Jio 5G welcome offer. My plan was about to expire and I'd recharged with new one before it gets expired. After the shift to new plan my welcome offer is no longer there. Kindly help.
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare @JioFanClub @reliancejio I have raised an issue and complaint number was given , without anyone visiting the complaint is closed and I’ve got an sms saying problem resolved. How on earth is it possible to check hardware from the backend pathetic service I must say
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satish tiwari (@satishtiwari81) reported from Mumbai Suburban, Maharashtra@reliancejio @RelianceEnt @reliancegroup kindly take notice that jio fibre team had assured us free connection to society.but after 2 month of service started.there is no response from team .feeling cheated from jio fibre .from Satish tiwari veermahal chs lalbaug 9820464853
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Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, MaharashtraHow should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio
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Tripurari Pathak (@Pathak67k) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare your network gone crazy....i received at least 16 calls from different state including 2 calls from J&k. Everyone is saying that I called them but how ?? I am in a meeting with peoples and my mobile is on table, no one using the how can I make call ??
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Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, MaharashtraHello @JioCare r u seriously care your customer
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Vin (@psychedelic604) reported from Yashodham, Maharashtra@JioCare why had the jio network suddenly become so back. Browsing on the phone has become a task.
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Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra@JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.
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Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio 5 days since registering entity on trueconnect and making a payment. Received invoice and email saying registered but we cannot move forward. Multiple complaint raised on email. Extremely frustrated! Urgent support needed
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Nishant Mody (@modynishant) reported from Mumbai Suburban, MaharashtraDear @reliancejio we just bought a new jio sim and it’s showing enter network unlock code. We only have 3 attempts left. Kindly guide.
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shah (@shah7543) reported from Mumbai Suburban, Maharashtra@reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet
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Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Internet not working for landline number +91-22-31811638 please help
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its me PANKAJ (@sandandstories) reported from Yashodham, MaharashtraI always wonder why people don’t make @reliancejio there first number. It got the answer. It’s a task to get through a real person on the customer care, first they will give you gyaan on what all are included in your plan and then no option to talk to a real person @JioCare
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Praveen Kushwaha (@praveenkushwaha) reported from Yashodham, Maharashtra@JioCare Pathetic service from Jio fibre. Everyday internet down fpr 5-6 hours in Kandivali West area.
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Ashwini Pawar (@theonlyashwini) reported from Yashodham, MaharashtraWhy struggle to discontinue a number which is not in use ??? @reliancejio @JioCare tired of calling customer service, chatting from the app, visiting gallery!
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khushi Jain (@khushijain_2) reported from Bhiwandi, Maharashtra@JioCare There's no network in my phone
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Nekibul Hoque (@NekibulHoque) reportedDear @JioCare, my JioAirFiber (100 Mbps plan) becomes unusable every day between 6 PM and 11 PM. Internet is extremely slow or completely unavailable. My Jio 5G SIM also performs poorly at home, but works normally just 500–800 meters closer to the tower. Signal quality at my (1)
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Socrates0 (@Socrateszero) reported@JioCare There's something drastically wrong wth #jiofiber today in mahim matunga west area. Been down from around 5am the mandatory sms promising connectivity in 4hrs comes & keeps coming after that. 1/2
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𝓢𝓾𝓹𝓻𝓪𝓴𝓪𝓼𝓱 𝓢𝓮𝓷 (@suprakashsen) reported@JioCare Still no resolution. 3 weeks now.
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Hemant Sharma (@HemantS0401) reported@JioCare The app is not showing any earlier time slots, and I do not want a reschedule. I need a solution right now.P lease escalate this issue immediately and arrange a technician visit or provide an immediate solution today. I need my internet connection restored as soon as possible.
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Shekhcu (@Shekhcu) reported@JioCare what do u mean eligible ? Nothing is installed you dont have service . You cannot refuse you have to pay refund. Dont ask for customer patience.
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Shashi.... (@sbbudihal) reported@JioCare Resolution is in correct check my emails properly
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Ashish Palav (@palav_ashish) reported@JioCare Not one call not one visit and neither have you guys bothered responding to my previous couple of messages here. So keep up doing nothing and looting us. ZERO resolution ZERO customer service!!! #jioairfibresucks #jiosucks
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Anunay Tewari (@anunaytewari7) reported@JioCare This is extremely disappointing. My installation was officially scheduled for 18 July, 6:00–7:00 PM, yet no engineer contacted me and no one visited. Even after payment, repeated follow-ups, NCH complaint, and Appellate Authority escalation, the issue remains unresolved.
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Chinmay Kumar Barik (@Chinmay23mar) reportedDisgusting service, @JioCare! Over 2 months, countless calls, 3 false assurances from your team, yet no response on my JioAirFiber request. Stop ignoring customers. Resolve this now. #JioAirFiber
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Anupam (@Anupam4592) reported@reliancejio Hi team, does the HMD 110 keypad 4g phone support the ₹123 recharge plan ?