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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 5 outage signals in the last 24 hours around Mumbai Suburban District, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jun 12, 9:14 PM GMT+5:30.
  • 66% Internet (66%)
  • 16% Wi-fi (16%)
  • 8% Phone (8%)
  • 6% Total Blackout (6%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban District, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 13: Problems at Reliance Jio

Reliance Jio is having issues since 04:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban District, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, Dombivli, Kalyān, Mumbai Suburban, and Airoli.

CityProblem TypeReport Time
Mumbai Internet 10 hours ago
Mumbai Internet 15 hours ago
Mumbai Phone 17 hours ago
Mumbai Internet 20 hours ago
Mumbai Internet 23 hours ago
Mumbai Wi-fi 1 day ago

Nearby cities with recent reports

Mumbai

48 recent signals

10 hours ago
Thāne

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:

  • theonlyashwini
    Ashwini Pawar (@theonlyashwini) reported from Yashodham, Maharashtra

    Why struggle to discontinue a number which is not in use ??? @reliancejio @JioCare tired of calling customer service, chatting from the app, visiting gallery!

  • nikhilRC
    nikhilRC (@nikhilRC) reported from Yashodham, Maharashtra

    @JioCare @reliancejio I own a jio fiber conctn, last date to pay bill was 10 April, today mor I see the servics are suspendd. There can b sme issue, may b sme family emergncy tht someone was not able 2 pay the bill, wht is the logic in suspendng service in 2 days post due date

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,

  • Deepako53618528
    Deepak ojha (@Deepako53618528) reported from Yashodham, Maharashtra

    @JioFiberVoice @reliancejio @JioCare The service is good but facing issues with the internet it gets down for 4- 5 hrs from last 15 to 20 days no support has been provided The app also doesn't resolve the issue. Worst customer support and issue resolve

  • PRANOY_CHAUAAN
    PRANOY CHAUAAN (@PRANOY_CHAUAAN) reported from Mumbai Suburban, Maharashtra

    @SardarSomdeep @JioCare @Airtel_Presence God Knows now what and when would jio commercially start 5G for everyone - my phone model on the other hand supports more bands then required like Millimetre Wave , which would never connect coz they use MM WAVE to interlink towers

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare tv channels on Jiofiber giving trouble,at times some channels disappear,my plan is 150 Mbps,stb needs to be checked

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare I think this 15 times I have forwarded my house details... Why the same sop has been following? Can't you come here and check network

  • chanchani_
    Anil J. Chanchani (@chanchani_) reported from Mumbai Suburban, Maharashtra

    @JioCare Why Company is holding a Customer's Rs 10000/ deposit lying without any interest

  • Iamnareshp25
    Naresh Pawar (@Iamnareshp25) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare Pathetic experience facing from last more than 15 days about network issue. Also make complaint no response. Same calling today costomer supporter hold me for senior assistant then disconnected even not connecting me proper. #Shame

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare the port was the biggest mistake i have ever had... Despite being the highest charging amount of recharge i am not getting single one rupees service.... Delay in message.. and many of belonging voice i have been missed to due to your pathetic service

  • agarwalvishnu
    vishnu agarwal (@agarwalvishnu) reported from Mumbai Suburban, Maharashtra

    @JioCare No solution to my complaint yet...

  • vinodpbakliwal
    vinod bakliwal (@vinodpbakliwal) reported from Yashodham, Maharashtra

    @JioCare hi i am jiofiber user i want to pause my connection as i will not be in the town for more than 2 months. Please help me

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra

    @JioCare Not able to connect with anyone for activation of my Jio fiber set top box and buying a wifi extender,, kindly help,sick of the service

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra

    @reliancejio jio fiber isn’t working properly in Kopar Khairne. Please fix asap

  • SmileAwayyy
    Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra

    @reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response

  • shreyplaysYT
    LFO Shrey Plays (@shreyplaysYT) reported from Mumbai Suburban, Maharashtra

    What is it with @reliancejio @PlayApex ping problems. Every alternate game the ping is at above 200ms. So annoying nd irritating.

  • ChemburChapters
    Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra

    @JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio

  • CelestinPillai
    Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra

    @JioCare Why am I not getting 5G even though it is available at my location? Other users are able to enjoy Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.

  • VikasShaw16
    Vikas Shaw (@VikasShaw16) reported from Mumbai Suburban, Maharashtra

    May I know any genuine contact person number I want to install mobile network tower in Mumbai on my rooftop @reliancejio @airtelindia @VodafoneGroup

  • mathewmantony
    मॅथ्यू अँटनी|Mathew Antony|മാത്യു ആന്റണി (@mathewmantony) reported from Mumbai Suburban, Maharashtra

    It's been 2 days @reliancejio internet services is down in Bandra.Apart from the consistency in giving SMS updates that service is not restored,there is no uptime. Will they also give billing reduction to all the subscribers.All are saying that no human interface at all.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • RaunakSing24106
    RAUNAK SINGH (@RaunakSing24106) reported

    @JioCare I have DM you the full details of my issue. Please check it quickly and resolve the problem.😡

  • Mahesh_G18
    Nation1st (@Mahesh_G18) reported

    @JioCare @reliancejio Wow this is something amazing service, it seems you don’t want to provide the service. Dear Customer, Your service request no SR00002LQ3TS has been put on hold due to technical reasons. We are eager to serve you and will get back with a revised appointment time soon. For any queries, call us on 1800 896 9999 We value your association with Jio! With Love Team JioFiber

  • HariGanga9
    Hari Ganga (@HariGanga9) reported

    @JioCare call centre girls speaking in Hindi , all hang up without even listening to our issues and just keep repeating their written things mentioned . I keep receding upteem sms on rating the calls and give feedback . What feedback when things are not resolved

  • Imrakshit001
    Rakshit 🇮🇳 🧘‍♂🐢 (@Imrakshit001) reported

    @JioCare Done kindly fix it

  • NekibulHoque
    Nekibul Hoque (@NekibulHoque) reported

    @JioCare @JioCare check dm Hi, I do not require any further information regarding refunds or plan validity. Kindly initiate the cancellation/disconnection request for my AirFiber connection and provide the Service Request (SR) number.

  • omghorpade99
    Om Ghorpade (@omghorpade99) reported

    Any update, @JioCare? Order No: NO0001DEM4QM is still pending. No engineer visit, no installation schedule, and the assigned engineer says there is no material available. Meanwhile, customer care continues to ask me to wait another 24 hours.

  • VedantVikramSi4
    Vedant Vikram Singh (@VedantVikramSi4) reported

    @JioCare Contact number is 7068932638 And many such jio numbers in my area have the same problem like call drop,poor internet connection,low bandwidth,low frequency, unstable connection and many more problems like this are facing daily by me and people of my area. Kindly look into this.

  • Boxing_Gal_27
    Upasna Ashok (@Boxing_Gal_27) reported

    It has been four days since the complaint filed with @JioCare and yet no one has even bothered to look into our matter ..... The service centre number 18008969999 does not even connect you to the customer care executive even after staying on hold for 68 minutes....

  • imran__rulez
    Emraan (@imran__rulez) reported

    Facing internet issues unable to connect costumer service! @JioCare @reliancejio @jio solve this asap .!

  • VikashR69629331
    Vikash (@VikashR69629331) reported

    @JioCare @reliancejio JioAirFiber Plus still SUSPENDED despite payment. Paid ₹587.29 on 11-06-26 UTR: 091421774026 Txn ID: T2606111337148218460303 Order: PT0000BLCVI3 Fixed Line: 061-84316769 24+ hours gone, no service yet. Facing huge issues. Resolve ASAP