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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Mumbai Suburban District, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Jul 16, 1:49 PM GMT+5:30.
  • 61% Internet (61%)
  • 13% Phone (13%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban District, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 16: Problems at Reliance Jio

Reliance Jio is having issues since 11:30 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban District, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, Mumbai Suburban, Dombivli, and Kalyān.

CityProblem TypeReport Time
Mumbai Internet 15 hours ago
Mumbai Total Blackout 15 hours ago
Mumbai Internet 1 day ago
Mumbai Phone 2 days ago
Mumbai Phone 3 days ago
Mumbai Total Blackout 3 days ago

Nearby cities with recent reports

Mumbai

56 recent signals

15 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:

  • starchaitnya
    Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra

    Hello @JioCare r u seriously care your customer

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Internet not working for landline number +91-22-31811638 please help

  • chanchani_
    Anil J. Chanchani (@chanchani_) reported from Mumbai Suburban, Maharashtra

    @JioCare Why Company is holding a Customer's Rs 10000/ deposit lying without any interest

  • RameezKudaiRK
    Rameez (@RameezKudaiRK) reported from Bhiwandi, Maharashtra

    Call drops internet down still very bad condition @JioCare @reliancejio #PoorNetwork whole day tweet posting 2km away frm my area thts the ridiculous network in my area 421302

  • nikhilRC
    nikhilRC (@nikhilRC) reported from Yashodham, Maharashtra

    @JioCare @reliancejio I own a jio fiber conctn, last date to pay bill was 10 April, today mor I see the servics are suspendd. There can b sme issue, may b sme family emergncy tht someone was not able 2 pay the bill, wht is the logic in suspendng service in 2 days post due date

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Yashodham, Maharashtra

    @JioFiberVoice @JioCare cant access Jio fiber internet and could not run diagnostics check, please help

  • nidhayephand
    Nidhaye Phand (@nidhayephand) reported from Yashodham, Maharashtra

    @JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!

  • vinodpbakliwal
    vinod bakliwal (@vinodpbakliwal) reported from Yashodham, Maharashtra

    @JioCare hi i am jiofiber user i want to pause my connection as i will not be in the town for more than 2 months. Please help me

  • paaaarthhh
    Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra

    @JioCare RT news channel is not working on jio fiber.Please help

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra

    @JioCare Not able to connect with anyone for activation of my Jio fiber set top box and buying a wifi extender,, kindly help,sick of the service

  • anil_anilmenon
    Anil Menon (@anil_anilmenon) reported from Yashodham, Maharashtra

    @JioCare @reliancejio @AndheriLOCA I have 2 personal and 1 Corporate JioFiber internet connection. The internet connection is down on a regular basis. Yesterday the internet service was not available from 12pm to 7pm. Today again there is no internet connection since 12pm

  • devarshibarot28
    Devarshi Barot (@devarshibarot28) reported from Mumbai Suburban, Maharashtra

    @JioCare I had activated and was using Jio 5G welcome offer. My plan was about to expire and I'd recharged with new one before it gets expired. After the shift to new plan my welcome offer is no longer there. Kindly help.

  • ManishaNanavaty
    manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra

    @JioCare Pls share the number of the area division city level supervisors. This is not done. Every two days the network is down and we keep bearing with it. What quality of service is this??? @TimesNow

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare Inspite if registering a new complaint this afternoon at 12:30 I was been told that an engineer would visit by 3pm and it’s already 5pm but nobody here and also no communication, is this truly a 5G experience which you’ll claim??? Poor customer service

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare Even Jio fiber speed is bad after upgrading to Rs 999 plan

  • agarwalvishnu
    vishnu agarwal (@agarwalvishnu) reported from Mumbai Suburban, Maharashtra

    @JioCare No solution to my complaint yet...

  • yogesh_tadge
    Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, Maharashtra

    @JioCare need to connect to customer care

  • JagtianiShekhar
    CJ (@JagtianiShekhar) reported from Yashodham, Maharashtra

    @reliancejio @JioCare WIFi issue since yesterday and completely down since yesterday night. Please resolve immediately, thanks.

  • mehak_kala
    Mehak Kala (@mehak_kala) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio @JioFiberChennai When v need the connection then why it takes only half a day. Horrible sales team especially Hemant Singh frm Thane branch +919321003391 Need dis sorted asap

  • anurag11820
    Anurag Tiwari (@anurag11820) reported from Thāne, Maharashtra

    @reliancejio Jiotrue5G is not working on 5G phone Realme 10pro+ 5G But Airtel 5G @airtelindia is working

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • w_rajesh
    RAJESH (@w_rajesh) reported

    @reliancejio @JioCare SR00003AENT7 it’s been 10 days why there is no resolution ?

  • aryan46022
    Aryan Bhimani (@aryan46022) reported

    @JioCare This is the India's worst internet @reliancejio @JioCare

  • kaamnet
    kaamnet (@kaamnet) reported

    This is exactly how you lose customer trust in a single day. Better communication would have made a huge difference. @JioCare, can someone actually look into this and provide a real update?

  • ghost_spotter
    ਸ਼ਰਮਾ ਜੀ ਦਾ ਵੱਡਾ ਮੁੰਡਾ (@ghost_spotter) reported

    @JioCare how long does it take to cater to a service request raised two days back ? You guys have the lost lethargic service. Wondering how can someone use your connection. Pathetic response, especially by your IVR & AI bots.

  • george_pra32059
    George Pradhan (@george_pra32059) reported

    It's been two hours I am not getting network..canyou help me ..@reliancejio I have got this issue in every week

  • kalseavinash06
    🇦 🇻 🇮 🇳 🇦 🇸 🇭 🇰 🇦 🇱 🇸 🇪 (@kalseavinash06) reported

    @JioCare Very bad internet connection

  • Pramodmishra57
    PRAMOD MISHRA (@Pramodmishra57) reported

    @JioCare @reliancejio I have been facing internet issues for the past eight days, and the voice breaks up during calls; I have lodged complaints multiple times, but no action has been taken. Please get this fixed.

  • ajit133
    Ajit Sharma (@ajit133) reported

    @JioCare I hope you are doing well because my family is not. Why? Because there is no WiFi at our home connection for last 29 hours. I try to connect through app, call and email. No one is helping to resolve the issue. Connection number is - 1203695218. Please help ASAP

  • biharwala_05
    SUDHANSHU (@biharwala_05) reported

    I had recently ported to @reliancejio @JioCare on a Family Postpaid plan. But in the evening the internet speed gets so bad that we can't even watch a video properly. Even calls get disconnected. So I request @TRAI to remove the 90 days criteria so that I can port out again.

  • 2611devesh
    dev (@2611devesh) reported

    @JioCare when electricity cut the network goes down data stops working. Here at Noida sec 66/ mamura gali no 2. Last time it was happened at 22:12-13 . You can check the logs . And pls put all the network on power backup. I can share my contact you can check reg-dreg status.