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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Mumbai Suburban District, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Apr 12, 11:05 AM GMT+5:30.
  • 54% Internet (54%)
  • 22% Wi-fi (22%)
  • 13% Phone (13%)
  • 7% Total Blackout (7%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban District, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 12: Problems at Reliance Jio

Reliance Jio is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban District, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, and Dombivli.

CityProblem TypeReport Time
Mumbai Internet 5 hours ago
Mumbai Phone 3 days ago
Mumbai Internet 3 days ago
Mumbai Phone 3 days ago
Mumbai Internet 3 days ago
Mumbai Phone 4 days ago

Nearby cities with recent reports

Mumbai

17 recent signals

5 hours ago
Thāne

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @cankkasera @JioCare @reliancejio Hi I have face call and network both issue... I have just recently port the network candle is only ,1 available. Despite following up no improvement... जियो मैने क्यों लियो... Abhi Aisa lag raha he

  • nikhilRC
    nikhilRC (@nikhilRC) reported from Yashodham, Maharashtra

    @JioCare @reliancejio I own a jio fiber conctn, last date to pay bill was 10 April, today mor I see the servics are suspendd. There can b sme issue, may b sme family emergncy tht someone was not able 2 pay the bill, wht is the logic in suspendng service in 2 days post due date

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mahape, Maharashtra

    Intermittently internet isn’t working @JioCare @JioFiberVoice You guys did some maintenance and screwed internet stability in my area!

  • shah7543
    shah (@shah7543) reported from Mumbai Suburban, Maharashtra

    @reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet

  • khushijain_2
    khushi Jain (@khushijain_2) reported from Bhiwandi, Maharashtra

    @JioCare There's no network in my phone

  • ManishaNanavaty
    manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra

    @JioCare And once again the wifi has been down since last evening 9pm and not working yet after 12 hrs. Pls escalate this complaint. I don't want ur standard reply.

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra

    @JioCare jio 5g welcome offer not applied Service not good Because prepaid number 5g available But postpaid is 5g not available 😡😡😡😡😡😡😡😡

  • volneymyron
    Volney Myron (@volneymyron) reported from Yashodham, Maharashtra

    The worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!

  • ArnabKantiGhosh
    Arnab Kanti Ghosh (@ArnabKantiGhosh) reported from Yashodham, Maharashtra

    I have a #jiofiber broadband. But I think the router is bad. Beacause the 5Ghz band is good the whole flat but the 2.4Ghz band is only available when I stand infront of the router. Also no response from the local team. This much bad service is not expected from @reliancejio.

  • VikasShaw16
    Vikas Shaw (@VikasShaw16) reported from Mumbai Suburban, Maharashtra

    May I know any genuine contact person number I want to install mobile network tower in Mumbai on my rooftop @reliancejio @airtelindia @VodafoneGroup

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra

    @JioCare bas service My welcome offer not received I am not using 5g unlimited data With postpaid number My plan 399 9309855763

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare The day from i port the call.. there is really have some issue. why we are telling you because we are suffering inspite of high charge amount you are not providing single rupee network.. just fed up your service which is not available check my history how many times it's get miss

  • AnimeshK11
    Animesh Sunita Dada (@AnimeshK11) reported from Ghātkopar, Maharashtra

    @JioCare Mumbai 400086 Ghatkopar Nityanand Nagar Full areas Bad Jio network 😡😡😡 fully harassment.... Shame on you jio @reliancejio

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra

    @JioCare Not able to connect with anyone for activation of my Jio fiber set top box and buying a wifi extender,, kindly help,sick of the service

  • CAMANDO007
    Shashikant Pandey #CRPF (@CAMANDO007) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Do we have any network issue at Vakola Datta Mandir Dmello Comp. Last few days network and calling capacity of Jio getting worst. Could you pleas make some alternate arrangements or let know to port out if you not able to provide solutions.

  • Sarvjeet8082
    SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra

    @JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare one thing is for sure will never port to @reliancejio as their executive couldn't call in more than 5 days. It's their 5g service

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare Even Jio fiber speed is bad after upgrading to Rs 999 plan

  • carlessguy
    Karan G 🇮🇳 (@carlessguy) reported from Mahape, Maharashtra

    @JioCare i need to reboot again and again to use jio 5g. Where as others are able to use it without any issues.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • RahTom94
    Rahul Tomar (@RahTom94) reported

    @Gurpree42166774 @JioCare @JioCare this is really insane, how the Internet accessible to some of the users at same premises however we were told that there is outage of 2 hrs, kindly look into asap.

  • RfmSharma
    जागो भारत (@RfmSharma) reported

    @JioCare 2 May 2026 tak ka recharge hone ke bawajood, aur 200 Rs extra redeem hone pr bhi 2 din se 5 Mbps se kam speed chal rahi hai , Today no connectivity.... Bilkul bekaar service hai, local Technician suneel ko phone karo to bolte hain , wait karo ajayega Total waste of money...

  • AshokJangirSS
    Ashok K Jangir (@AshokJangirSS) reported

    @reliancejio hello jio,your network is not up to 5g range. It's cheating.

  • iayushraj__
    Ayush Raj (@iayushraj__) reported

    @JioCare I’ve already shared all the required details via DM. Please check and resolve this at the earliest — the issue is still not fixed and it’s been really frustrating. Expecting a quick and proper resolution this time.

  • Rishi_Kakkar_
    Rishi Kakkar (@Rishi_Kakkar_) reported

    @JioCare @reliancejio Jio Fiber has been completely down in Dehradun since morning (12 April 2026). Red light blinking on the router, no internet at all. Multiple restarts tried but still not working. Please resolve ASAP! Registered Landline Number: +91-1353153371 #JioFiber

  • satishsyadav5
    Satish Yadav (@satishsyadav5) reported

    @JioCare My Jio internet is not working. The connection is registered under the name Renu Joshi. The router is showing a red blinking light. no one is responding. I have been trying for the last 1 hour. Please resolve this issue urgently. 01613598545 / 6284745141

  • sanjay101
    sanjay sharma (@sanjay101) reported

    @JioCare Jio fiber service ID is 2235901599 and now it’s my Third day without Internet! The Router needs to be replaced but support team is postponing my calls and today they are unresponsive to even calls. Can someone at Reliance Jio fiber help me restore Internet

  • HriddhiSha16929
    Hriddhi Sharma (@HriddhiSha16929) reported

    @reliancejio @JioCare thanku for harassing ur customers who are proactively pays the postpaid bills on time yet never get their network issues resolved I dont want to continue with u and move backto @airtel again kindly let me PORT and give my refund back...

  • _anshbhardwaj
    Ansh Bhardwaj (@_anshbhardwaj) reported

    @JioCare JioFibre is not working since morning.

  • Aryansi323518h
    Aryan Singh (@Aryansi323518h) reported

    @JioCare I have installed JioFiber connection on 2nd April 2026, my Internet has been down since 7th April, no help or response has been provided by the @JioCare team. I tried to call the customer care number almost 20times, no one picking up the call. Assigned engineer bailed