Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra
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Full Outage Map
- Reliance Jio generated 3 outage signals in the last 24 hours around Mumbai Suburban District, including 3 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Jul 20, 5:43 PM GMT+5:30.
- Internet (59%)
- Phone (13%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (3%)
- TV (1%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai Suburban District, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Mumbai Suburban District, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Kalyān, Mumbai, Thāne, Mumbai Suburban, and Dombivli.
| City | Problem Type | Report Time |
|---|---|---|
 Kalyān
|
Internet | 12 hours ago |
|
Mumbai
|
Internet | 14 hours ago |
|
Mumbai
|
22 hours ago | |
|
Mumbai
|
Internet | 1 day ago |
|
Mumbai
|
Wi-fi | 2 days ago |
|
Mumbai
|
2 days ago |
Nearby cities with recent reports
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Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,
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Indian (@Ankit28789794) reported from Yashodham, Maharashtra@reliancejio @JioCare @JioSaavn Feedback: caller tunes sound quality is very very poor, users loves to set up their loved tune but caller tune sound quality is super poor than the actual sound. It is disappointing, please see if you can improve in that section. Thanks
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Deepak ojha (@Deepako53618528) reported from Yashodham, Maharashtra@JioFiberVoice @reliancejio @JioCare The service is good but facing issues with the internet it gets down for 4- 5 hrs from last 15 to 20 days no support has been provided The app also doesn't resolve the issue. Worst customer support and issue resolve
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PRANOY CHAUAAN (@PRANOY_CHAUAAN) reported from Mumbai Suburban, Maharashtra@SardarSomdeep @JioCare @Airtel_Presence God Knows now what and when would jio commercially start 5G for everyone - my phone model on the other hand supports more bands then required like Millimetre Wave , which would never connect coz they use MM WAVE to interlink towers
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Arnab Kanti Ghosh (@ArnabKantiGhosh) reported from Yashodham, MaharashtraI have a #jiofiber broadband. But I think the router is bad. Beacause the 5Ghz band is good the whole flat but the 2.4Ghz band is only available when I stand infront of the router. Also no response from the local team. This much bad service is not expected from @reliancejio.
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vinod bakliwal (@vinodpbakliwal) reported from Yashodham, Maharashtra@JioCare hi i am jiofiber user i want to pause my connection as i will not be in the town for more than 2 months. Please help me
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Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare No one has called me no technician has visited and issue is resolved wow you guys are amazing all companies should learn this skill from you without calling/visiting customer and addressing their concerns to resolve issues!
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Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, MaharashtraHow should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio
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Kuldeep Vyas (@kuldeepvyaas) reported from Yashodham, Maharashtra5G NETWORK 0% HERE. ,MUMBAI-400101 19.201716,72.865914 Please solve problem .@reliancejio @JioCare @jio
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Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra@JioCare Everytime I am given this same vague replies and no concrete resolution. Huge mistake that I ported out from Airtel to Jio for such sub standard network and more so for such pathetic service experience as no one in Jio ever listens. Such arrogance
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@JioCare @reliancejio your Sigma quality will never come.. such a degrade service daily i am facing despite several complaints you are just operating ur AI and phone technology i think u don't have enough tower and service engineer please close my service it's done now
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DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra@JioCare Not able to connect with anyone for activation of my Jio fiber set top box and buying a wifi extender,, kindly help,sick of the service
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Vin (@psychedelic604) reported from Mumbai Suburban, Maharashtra@JioCare need help with jio fiber connection. SSID is not showing up and calling your customer care is no help either. Kindly help
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Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra@JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....
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Mainudeen sumro (@Msumro_) reported from Mumbai, Maharashtra@JioCare I'm already in support area and using supported device with 2999 recharge
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Vishal H Rochlani (@vrochlani) reported from Yashodham, Maharashtra@JioCare Its surprising to note that we can't have access to older invoice.Which company is doing that only yours? Was not able to access the Invoice of Sept'22. Kindly be customer friendly in your support. Does your acc also deletes it after 180 days, then y not access to clients.
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare You can call and keep talking what I need is an solution for my problem where is that?? It doesn’t take 3 days to solve an internet problem?? I will wait until tomorrow morning 9:30, if you can resolve it, superb, if not please let me know how can I surrender the devices
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Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra@reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response
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RAASHUL TANDON (@RaashulTandon) reported from Mumbai Suburban, Maharashtra@airtelindia inspite of activating DND I'm getting zillion calls a day! Network issues haven't been resolved for the past 1 year. Is this a sublime message to port to @reliancejio ?!
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Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users are able to enjoy Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Khanak N (@Khanak_N) reported@JioCare Hello @JioCare . . What is the status of my service request for new connection? I haven't yet recieved any update from engineering team for installation of the Jio air fibre connection. Please look into it
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Wandering Soul (@jha907) reported@JioCare My plan is 100 mbps but the speed is dropped to 2-3 mbps during evening. Pathetic service.
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Dev (@NaturallyBong) reported@JioCare Your understanding of my concern is not leading to resolution!! When I call the 1800 number no supervisor is available!!! What is the solution to the issue ???
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Saber Khan (@RealIndianSaber) reported@JioCare I've already shared all the information, including my exact location and coordinates, multiple times since May 2026. Asking these repetitive questions is just wasting time.@reliancejio @TRAI Please focus on resolving the issue now. #jiocare #jiodown
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Jinit Sarda (@SardaJinit) reported@JioCare @JioCare I know everything that you told me. The problem is that the Technician never comes at the allotted time, and I have to keep raising multiple service requests for the same issue. Issue is not me, not knowing how to raise a service request or how to track a service request
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Gursimranjit Singh (@gursimranjit) reported@JioCare I had paid for the service 3 months in advance in June. At this point, can you please return my advance for August and September months and let me move on to other provider?
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Syed Owais (@SyedOwais02) reported@JioCare I just wanted a real human to take up that customer care call not an AI The reason is as a human being talking to AI doesn't feel natural (at least to me)
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सचिन 🇮🇳 (@sachin_bishnoi7) reported@JioCare using jio air fiber worst network to have on.
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VJ Thakur🚩 (@iVJThakur) reported@JioCare ur 5G service is extremely disappointing. Full 5G signal bt internet speed is worse than 4G. This has been happening for a long time. Stop calling it "True 5G" if u can't provide stable speed. Plz fix the network in my area immediately. Mobile: 8208353476 City-Gadchiroli
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Vibha Agarwala (@VibhaAgarwala) reported@JioCare Still waiting. 5 calls from Jio today to tell me Engineer is coming. Repeated messages with contrary confusing messages. Called Engineer Rahbhar, said he's coming. NO ONE HAS COME. 4 days with no wifi, no Jio. Terri le service