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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 4 outage signals in the last 24 hours around Mumbai Suburban District, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Apr 29, 2:40 AM GMT+5:30.
  • 54% Internet (54%)
  • 18% Phone (18%)
  • 15% Wi-fi (15%)
  • 9% Total Blackout (9%)
  • 4% E-mail (4%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban District, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 29: Problems at Reliance Jio

Reliance Jio is having issues since 01:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban District, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Dombivli, Airoli, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Mumbai Internet 5 hours ago
Mumbai Wi-fi 9 hours ago
Mumbai Internet 17 hours ago
Mumbai Internet 20 hours ago
Mumbai Internet 1 day ago
Mumbai Total Blackout 1 day ago

Nearby cities with recent reports

Mumbai

20 recent signals

5 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:

  • shah7543
    shah (@shah7543) reported from Mumbai Suburban, Maharashtra

    @reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Why should I again revert when I am telling you issue isn’t fixed and I have given you ticket number which captures every details then why you keep on asking me. Please advise what has been done to fix this issue till date?

  • ROHANGOHIL
    ROHAN GOHIL (@ROHANGOHIL) reported from Yashodham, Maharashtra

    @JioCare All the iphone user are facing the same issue please solve it as soon as possible or u guys will lose all the customers

  • WhistleBlower_H
    Whistleblower-सिटी बजाओ📢 (@WhistleBlower_H) reported from Yashodham, Maharashtra

    Jio 5g Service Net...Hahahaha. It seems to run at a speed of 2G. 5G Internet service is still not available in cities like Mumbai Metropolitan. Ambani company is fooling all Indians. @reliancejio @JioCare @TRAI

  • Msumro_
    Mainudeen sumro (@Msumro_) reported from Mumbai, Maharashtra

    @JioCare I'm already in support area and using supported device with 2999 recharge

  • HarshJaiwant
    Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, Maharashtra

    How should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio

  • paaaarthhh
    Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra

    @JioCare RT news channel is not working on jio fiber.Please help

  • mathewmantony
    मॅथ्यू अँटनी|Mathew Antony|മാത്യു ആന്റണി (@mathewmantony) reported from Mumbai Suburban, Maharashtra

    It's been 2 days @reliancejio internet services is down in Bandra.Apart from the consistency in giving SMS updates that service is not restored,there is no uptime. Will they also give billing reduction to all the subscribers.All are saying that no human interface at all.

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port

  • yogesh_tadge
    Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, Maharashtra

    @JioCare need to connect to customer care

  • khushijain_2
    khushi Jain (@khushijain_2) reported from Bhiwandi, Maharashtra

    @JioCare There's no network in my phone

  • piyushpras
    Pc (@piyushpras) reported from Bhiwandi, Maharashtra

    @reliancejio unable to connect to internet by mobile data since 3 hours despite of active plan please help, not even able to make and receive calls. Location shivaji chowk, Bhiwandi 421302 Maharashtra

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Intermittent connection loss!! I am done now take some effort to investigate open the ticket listen to what your representative has advised & then let me know on what grounds you have closed the ticket without providing resolution and none of you jerks making an effort to call me

  • KBrochwala
    Kaushal Broachwala (@KBrochwala) reported from Mumbai Suburban, Maharashtra

    @JioCare, @JioChat Jio down in goregaon east since yesterday night. Kindly resolve ASAP.

  • theonlyashwini
    Ashwini Pawar (@theonlyashwini) reported from Yashodham, Maharashtra

    Why struggle to discontinue a number which is not in use ??? @reliancejio @JioCare tired of calling customer service, chatting from the app, visiting gallery!

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra

    @JioCare jio 5g welcome offer not applied Service not good Because prepaid number 5g available But postpaid is 5g not available 😡😡😡😡😡😡😡😡

  • TheVinodNair
    Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra

    @JioCare Everytime I am given this same vague replies and no concrete resolution. Huge mistake that I ported out from Airtel to Jio for such sub standard network and more so for such pathetic service experience as no one in Jio ever listens. Such arrogance

  • Sarvjeet8082
    SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra

    @JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra

    @JioCare bas service My welcome offer not received I am not using 5g unlimited data With postpaid number My plan 399 9309855763

  • gunjankhatrii
    gunjan khatri (@gunjankhatrii) reported from Mahape, Maharashtra

    @reliancejio @JioCare @_MukeshAmbani I am trying to order jio fiber box from last 15 days raised ticket also but i am told no stocks ..wanted to know if I can get the fiber setop box ..as never tght this item also will have shortage

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • suprateek13
    suprateek (@suprateek13) reported

    @JioCare Tried relocating my Jio connection with order id LR00001D3UQR and wow… what a mess. Customer support is basically nonexistent, no updates, no timelines. Officially out of patience. Switching to @airtelindia or @ACTFibernet and closing this connection.

  • luv_sarfaraz
    Sarfaraz (@luv_sarfaraz) reported

    @JioCare,@reliancejio Seriously frustrated! I’m not getting anywhere near the promised 5G speeds. What’s the point of advertising 5G if the performance is this poor? Fix this ASAP or at least be transparent about what users should actually expect.

  • chandhu_sa6101
    chandhu sane (@chandhu_sa6101) reported

    @JioCare @JioCare @jio_fiber it is been more than 4 daysposted on x still issue is not resolved. How many days need for resolution.

  • inkedrover_
    inkedrover (@inkedrover_) reported

    Multiple complaints raised through all channels: offline, customer care, email, & social media, yet no permanent resolution. Only delays so far. This is not level of service expected @JioCare If I wasn’t locked into a yearly plan, I’d have already switched to another provider.

  • suprabhat_7
    In Search Of Nirvana (@suprabhat_7) reported

    Another eye opener post: I cancelled my @jio_fiber connection request on 17th April. So far I had to call @jio_fiber customer care several times to take update on my refund. They keep telling a new date of my refund. Please be careful guys. @reliancejio

  • Vijay2402__
    Vijay (@Vijay2402__) reported

    @JioCare what is this ? Sim delivery one issue . After solving it . Now activating major issue. Dont you guys understand number is very important for one person. Reply will be like we are working on it. For simple activation in offline is much faster than your in app mode. Bad .

  • Sachin_____5817
    Sachin Kumar (@Sachin_____5817) reported

    @JioCare I am trying to DM you, but the option is not working. Please send me a DM first so I can share my registered details and transaction screenshot privately.

  • manish_kamdar
    Manish Kamdar (@manish_kamdar) reported

    @JioCare Eight straight days and still the issue has not been resolved. I think it is better you take back your connection. I’m not interested in your lousy service.

  • Prabhjot5899
    Prabhjot Singh (@Prabhjot5899) reported

    @JioCare @reliancejio @JIOAIRFIBERIN My Jio Fiber WiFi has not been working for the last 2 days. I have already raised a complaint, but it is still unresolved. Facing major issues while working from home. Please assist urgently. Fixed Line: 1135954521

  • AshutoshBe37882
    hastar opp (@AshutoshBe37882) reported

    @JioCare @reliancejio the network in our area is so bad that Even after getting full network coverage forget the internet speed the voice call quality is so pathetic that we can't hear the ring of the call and voice quality so bad that you can't hear a word properly. Please