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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 3 outage signals in the last 24 hours around Mumbai Suburban District, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Aug 23, 10:01 PM GMT+5:30.
  • 62% Internet (62%)
  • 14% Wi-fi (14%)
  • 11% Phone (11%)
  • 8% E-mail (8%)
  • 5% Total Blackout (5%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban District, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 24: Problems at Reliance Jio

Reliance Jio is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban District, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, Kalyān, and Thāne.

CityProblem TypeReport Time
Mumbai Wi-fi 11 hours ago
Mumbai Internet 17 hours ago
Mumbai Internet 18 hours ago
Mumbai Internet 1 day ago
Mumbai Phone 2 days ago
Mumbai Wi-fi 3 days ago

Nearby cities with recent reports

Mumbai

15 recent signals

11 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Why should I again revert when I am telling you issue isn’t fixed and I have given you ticket number which captures every details then why you keep on asking me. Please advise what has been done to fix this issue till date?

  • anil_anilmenon
    Anil Menon (@anil_anilmenon) reported from Yashodham, Maharashtra

    @JioCare @reliancejio @AndheriLOCA I have 2 personal and 1 Corporate JioFiber internet connection. The internet connection is down on a regular basis. Yesterday the internet service was not available from 12pm to 7pm. Today again there is no internet connection since 12pm

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare Keep on working you have time till 31st Dec 2023 to call a customer who wanted to port in JIO and this is what @reliancejio calls 5G service

  • sonianotani
    Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio 5 days since registering entity on trueconnect and making a payment. Received invoice and email saying registered but we cannot move forward. Multiple complaint raised on email. Extremely frustrated! Urgent support needed

  • sheldondsouza38
    Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra

    @airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.

  • iPoonamRalh
    Poonam Ralh (@iPoonamRalh) reported from Mumbai Suburban, Maharashtra

    @Airtel_Presence I mistakenly recharged my number for 666 but i never got it coz I have ported my number to @JioCare . Can you pls look into this. Recharge did via @Paytm

  • chanchani_
    Anil J. Chanchani (@chanchani_) reported from Mumbai Suburban, Maharashtra

    @JioCare Why Company is holding a Customer's Rs 10000/ deposit lying without any interest

  • VikasShaw16
    Vikas Shaw (@VikasShaw16) reported from Mumbai Suburban, Maharashtra

    May I know any genuine contact person number I want to install mobile network tower in Mumbai on my rooftop @reliancejio @airtelindia @VodafoneGroup

  • CelestinPillai
    Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra

    @JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @reliancejio @JioCare You only hire Telecallers, Artificial intellect, but you don't have enough tower and service engineer to check the network compatibility.. it's daily pain ! Our day start with frustration. We are planning to go in consumer court @jagograhakjago

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare Inspite if registering a new complaint this afternoon at 12:30 I was been told that an engineer would visit by 3pm and it’s already 5pm but nobody here and also no communication, is this truly a 5G experience which you’ll claim??? Poor customer service

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare tv channels on Jiofiber giving trouble,at times some channels disappear,my plan is 150 Mbps,stb needs to be checked

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @reliancejio @JioCare it's frustrating time, taking twice the recharge but not given one single improvement in the jio... Everyday we are facing issue! I am not expecting such delay in service from Jio.. the more we raise whistle blow the more you are ignoring us big shame...

  • sonianotani
    Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra

    No customer care number. Emails got a few holding replies and then no replies. This is a critical service for us!! @reliancejio @JioCare

  • mehak_kala
    Mehak Kala (@mehak_kala) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio @JioFiberChennai When v need the connection then why it takes only half a day. Horrible sales team especially Hemant Singh frm Thane branch +919321003391 Need dis sorted asap

  • Sarvjeet8082
    SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra

    @JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio

  • praveenkushwaha
    Praveen Kushwaha (@praveenkushwaha) reported from Yashodham, Maharashtra

    @JioCare Pathetic service from Jio fibre. Everyday internet down fpr 5-6 hours in Kandivali West area.

  • nidhayephand
    Nidhaye Phand (@nidhayephand) reported from Yashodham, Maharashtra

    @JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!

  • starchaitnya
    Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra

    @JioCare I want to port my no to onther service provider. Your complaints number 198 not working. Your customer support worst on Twitter too.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • sheth_pravin
    pravinchandra sheth. (@sheth_pravin) reported

    @JioCare WHY AGAIN COPY PASTE REPLY WITHOUT READING OUR ISSUE PROOERLY IF PLAN 889 EXPIRING TOMORTOW, then WHY DATA STOPPED ON 20 AUGUST 26 #payTM, #Amaxonr,requesting connect data, we can not make on line payment @TRAI, we can recharge early,But WHY DATA STOPPED, DISTURBING F 75+

  • sudhirdwivedi
    Sudhir🐌🦄🐕🐎🍧🐇 (@sudhirdwivedi) reported

    @JioCare Stop sending this std. Copy paste rsesponce and arrange to resolve the issue

  • anish0924
    Anish Rana (@anish0924) reported

    @JioReliance @JioCare #Nosignaljio Is it fair to have full value recharge from customer and abandoning the net and signal service? Many time it happens that recharging my JioAirfibre on time but Jio is providing net with 2mbps 3 Mbps. Complaint to customer care went in vain.

  • praffulbk
    Prafful Bonaventure (@praffulbk) reported

    @JioCare STB still not delivered. Field visit TC00000CYLDS was ignored, no technician came, no call, nothing. I paid ₹706 and free OTTs are not working because of this.

  • Beardovishal
    Vishal Goel (@Beardovishal) reported

    @JioCare I tried everything possible to get my Wi-Fi fixed, but nothing worked. Despite L1, L2 & L3 escalations, no one even visited my home. Your local service team’s rude and arbitrary behaviour has made the customer lose in the end. Please disconnect my Wi-Fi connection.

  • piyush_kulthe
    Piyush kulthe (@piyush_kulthe) reported

    @Godfath52464383 @JioCare @reliancejio I ported to Airtel.. all home numbers very bad voice quality also & voice cut too

  • ThePrashantYdv
    Prashant (@ThePrashantYdv) reported

    @JioCare Ref No: LR00001EZEG5 Misguiding customers with false commitments is unacceptable. I demand: Installation on priority within 24–48 hours. A direct escalation channel to report this misleading behavior. Fix this ASAP! #Jio #CustomerServiceFail

  • rickypadhan
    Balmiki (@rickypadhan) reported

    @JioCare No Network, No Internet since early morning today . Miserable for working from home.

  • Abhishekemc2
    Atomic ⚛️🫎 (@Abhishekemc2) reported

    This is third time I'm requesting for help with my jio air fiber installation order number: NO0001F059IY , @reliancejio is very bad , they are not supporting at all , it's been almost 20 days when I paid for kyc , so much disappointed with @JioCare #JioAirFiberInstallation

  • tahirmansuri_
    Tahir Mansuri (@tahirmansuri_) reported

    @JioCare @reliancejio I am happy that at least one of your representatives called me and took the responsibility to fix the issue. Yesterday she tried but it couldn't be possible so she will try today. I am happy for this. Appreciate the efforts by your repr Grace Jagannath