Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 3 outage signals in the last 24 hours around Mumbai Suburban District, including 3 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Jul 20, 5:43 PM GMT+5:30.
- Internet (59%)
- Phone (13%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (3%)
- TV (1%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai Suburban District, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 20: Problems at Reliance Jio
Reliance Jio is having issues since 04:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai Suburban District, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Kalyān, Mumbai, Thāne, Mumbai Suburban, and Dombivli.
| City | Problem Type | Report Time |
|---|---|---|
 Kalyān
|
Internet | 5 hours ago |
|
Mumbai
|
Internet | 7 hours ago |
|
Mumbai
|
15 hours ago | |
|
Mumbai
|
Internet | 1 day ago |
|
Mumbai
|
Wi-fi | 1 day ago |
|
Mumbai
|
2 days ago |
Nearby cities with recent reports
Community Discussion
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Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:
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Manav Kejriwal (@KejriwalManav) reported from Mumbai, Maharashtra@JioCare Saket CHS, Santacruz West. JioFibre not working since 3 days. Everyday the technician is promising to resolve the next day, but no resolution. Unexpected from Jio. Please assist immediately. Mumbai 400054.
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Vishal H Rochlani (@vrochlani) reported from Yashodham, Maharashtra@JioCare Its surprising to note that we can't have access to older invoice.Which company is doing that only yours? Was not able to access the Invoice of Sept'22. Kindly be customer friendly in your support. Does your acc also deletes it after 180 days, then y not access to clients.
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Anil J. Chanchani (@chanchani_) reported from Mumbai Suburban, Maharashtra@JioCare Why Company is holding a Customer's Rs 10000/ deposit lying without any interest
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Pankaj K (@pankajcyberr) reported from Mumbai, MaharashtraInternet not working but green light is there on fiber box. @JioCare How many times will I get internet interruption? Will you refund the amount for downtime?
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shah (@shah7543) reported from Mumbai Suburban, Maharashtra@reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@JioCare @reliancejio your Sigma quality will never come.. such a degrade service daily i am facing despite several complaints you are just operating ur AI and phone technology i think u don't have enough tower and service engineer please close my service it's done now
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Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra@JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....
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Shashikant Pandey #CRPF (@CAMANDO007) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Do we have any network issue at Vakola Datta Mandir Dmello Comp. Last few days network and calling capacity of Jio getting worst. Could you pleas make some alternate arrangements or let know to port out if you not able to provide solutions.
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ROHAN GOHIL (@ROHANGOHIL) reported from Yashodham, Maharashtra@JioCare All the iphone user are facing the same issue please solve it as soon as possible or u guys will lose all the customers
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Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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vinod bakliwal (@vinodpbakliwal) reported from Yashodham, Maharashtra@JioCare hi i am jiofiber user i want to pause my connection as i will not be in the town for more than 2 months. Please help me
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Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, MaharashtraHello @JioCare r u seriously care your customer
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Kaushal Broachwala (@KBrochwala) reported from Mumbai Suburban, Maharashtra@JioCare, @JioChat Jio down in goregaon east since yesterday night. Kindly resolve ASAP.
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Ajay Awtaney (@LiveFromALounge) reported from Mumbai Suburban, Maharashtra@JioCare when does the service on my postpaid phone resume? Its been 2 months approx and the bills are all@paid (you have a mandate for auto debit). Shall I port the number away?
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UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra@JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare I think this 15 times I have forwarded my house details... Why the same sop has been following? Can't you come here and check network
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Naresh Pawar (@Iamnareshp25) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare Pathetic experience facing from last more than 15 days about network issue. Also make complaint no response. Same calling today costomer supporter hold me for senior assistant then disconnected even not connecting me proper. #Shame
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@reliancejio @JioCare it's frustrating time, taking twice the recharge but not given one single improvement in the jio... Everyday we are facing issue! I am not expecting such delay in service from Jio.. the more we raise whistle blow the more you are ignoring us big shame...
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khushi Jain (@khushijain_2) reported from Bhiwandi, Maharashtra@JioCare There's no network in my phone
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Sethu Nair (@snair700) reported from Mumbai Suburban, Maharashtra@JioCare What a ****** network. When your recharge expires all network go slow specially the data network.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Dev (@NaturallyBong) reported@JioCare Your understanding of my concern is not leading to resolution!! When I call the 1800 number no supervisor is available!!! What is the solution to the issue ???
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Saber Khan (@RealIndianSaber) reported@JioCare I've already shared all the information, including my exact location and coordinates, multiple times since May 2026. Asking these repetitive questions is just wasting time.@reliancejio @TRAI Please focus on resolving the issue now. #jiocare #jiodown
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SAROJ KUMAR NAYAK (@snayak2468) reportedReceived a call from +91 77357 20684 for a Jio Fiber connection. Paid ₹4,443.46 + ₹863 on 17 July 2026, but no installation has been done and the person is not responding. Request **@JioCare** to investigate and resolve this issue. #JioFiber #ConsumerRights @jio_fiber
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Nilophar Shaikh (@nilophar27) reported@reliancejio @JioCare can you share a warning before deactivating our phone nos? Not sending any communication is clearly a violation of our rights! I did a BIG MISTAKE porting to jio before moving abroad!! No solution provided by @JioCare
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Rohan | AWS & DevOps Journey (@AWSFromScratch) reported@reliancejio How shameless are you guys? My Jio airfiber is not working since 15 days and the request is still not resolved. What is it that a person has to do to get the internet to work
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Sadain🇮🇳❤️ (@SadainShahid) reportedHey @JioCare, I recharged with a plan that includes a @JioHotstar subscription, but I still can't access JioHotstar. It keeps asking me to upgrade my plan instead of activating the included subscription. Please resolve this issue. #Jio #JioHotstar
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Debalaya Panda (@devc00l) reported@JioCare JioFibre Internet issue from the morning , no engineer visits till now . Still waiting without internet. Worst service. Customer Care said we cannot do anything you need to wait.
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Mrutyunjay Gopal (@GopalMrutyunjay) reported@JioCare @reliancejio The issue is not limited to my number—many beneficiaries and other users in our area are facing the same problem. Despite reporting the issue, the situation is getting worse instead of improving. Please take this matter seriously and resolve the network issue at the earliest.
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Gursimranjit Singh (@gursimranjit) reported@JioCare It has been one and a half hours since you suggested I will receive SMS with the engineer visit details. I have still not received anything. Note that the original engineer visit time as per service request ticket was 10 AM this morning.
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Kumar Abhisek (@abhisek286) reported@JioCare The installation is free, but I paid 500 for that. Plz refund else I would do a complaint in consumer forum