Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 8 outage signals in the last 24 hours around Mumbai Suburban District, including 8 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 20, 9:21 PM GMT+5:30.
- Internet (60%)
- Wi-fi (20%)
- Total Blackout (13%)
- Phone (4%)
- TV (2%)
- E-mail (1%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai Suburban District, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 20: Problems at Reliance Jio
Reliance Jio is having issues since 05:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai Suburban District, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Thāne, Mumbai, Kalyān, Mumbai Suburban, Dombivli, and Airoli.
| City | Problem Type | Report Time |
|---|---|---|
 Thāne
|
Internet | 1 hour ago |
|
Mumbai
|
Wi-fi | 5 hours ago |
|
Mumbai
|
Internet | 8 hours ago |
|
Mumbai
|
Total Blackout | 9 hours ago |
|
Mumbai
|
Internet | 12 hours ago |
|
Mumbai
|
Wi-fi | 15 hours ago |
Nearby cities with recent reports
18 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:
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Pc (@piyushpras) reported from Bhiwandi, Maharashtra@reliancejio unable to connect to internet by mobile data since 3 hours despite of active plan please help, not even able to make and receive calls. Location shivaji chowk, Bhiwandi 421302 Maharashtra
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Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra@reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response
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Indian (@Ankit28789794) reported from Yashodham, Maharashtra@reliancejio @JioCare @JioSaavn Feedback: caller tunes sound quality is very very poor, users loves to set up their loved tune but caller tune sound quality is super poor than the actual sound. It is disappointing, please see if you can improve in that section. Thanks
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DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra@JioCare Not able to connect with anyone for activation of my Jio fiber set top box and buying a wifi extender,, kindly help,sick of the service
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DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra@JioCare In my jio fiber plan,of Rs 999,I am getting a speed of 31 and 25 ,when it is supposed to be 150 or whereabouts, what is the reason for slow speed ? Please check
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SARFRAZ ANSARI (@sarfrazansarii) reported from Mumbai Suburban, MaharashtraHii @JioCare My Phone Is 5G My Jio Sim Is 5g But it not showing 5g Please Help me
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Abdul Rehman (@a_r_momin) reported from Khoni, Maharashtra@reliancejio @JioCare please make network connection stable in bhiwandi. pincode 421302. I'm feeling fool after arecharging with full year plan.
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Rameez (@RameezKudaiRK) reported from Bhiwandi, MaharashtraCall drops internet down still very bad condition @JioCare @reliancejio #PoorNetwork whole day tweet posting 2km away frm my area thts the ridiculous network in my area 421302
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Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra@JioCare Everytime I am given this same vague replies and no concrete resolution. Huge mistake that I ported out from Airtel to Jio for such sub standard network and more so for such pathetic service experience as no one in Jio ever listens. Such arrogance
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Sonia Notani (@sonianotani) reported from Mumbai Suburban, MaharashtraNo customer care number. Emails got a few holding replies and then no replies. This is a critical service for us!! @reliancejio @JioCare
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Vaibhav Gupta (He/Him/His) (@vaibhav30gup) reported from Yashodham, Maharashtra@LnTFinance even after having #DnD activated, still receiving numerous calls for loan offers. Can u please give me an explanation? I raised my concern multiple times with @JioCare and the complaint falls on Deaf years. @TRAI can u take some action. This is a serious violation.
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Suhit Jain (@SuhitJain3) reported from Mumbai Suburban, MaharashtraWorst network jio is having now a days totally 0 % network they providing 4-5 times i had called to customer care but they didn't solve my problem lazy *** @JioCare @reliancejio
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Whistleblower-सिटी बजाओ📢 (@WhistleBlower_H) reported from Yashodham, MaharashtraJio 5g Service Net...Hahahaha. It seems to run at a speed of 2G. 5G Internet service is still not available in cities like Mumbai Metropolitan. Ambani company is fooling all Indians. @reliancejio @JioCare @TRAI
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Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare I think this 15 times I have forwarded my house details... Why the same sop has been following? Can't you come here and check network
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khushi Jain (@khushijain_2) reported from Bhiwandi, Maharashtra@JioCare There's no network in my phone
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Shashikant Pandey #CRPF (@CAMANDO007) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Do we have any network issue at Vakola Datta Mandir Dmello Comp. Last few days network and calling capacity of Jio getting worst. Could you pleas make some alternate arrangements or let know to port out if you not able to provide solutions.
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare You can call and keep talking what I need is an solution for my problem where is that?? It doesn’t take 3 days to solve an internet problem?? I will wait until tomorrow morning 9:30, if you can resolve it, superb, if not please let me know how can I surrender the devices
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Poonam Ralh (@iPoonamRalh) reported from Mumbai Suburban, Maharashtra@Airtel_Presence I mistakenly recharged my number for 666 but i never got it coz I have ported my number to @JioCare . Can you pls look into this. Recharge did via @Paytm
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Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra@JioCare bas service My welcome offer not received I am not using 5g unlimited data With postpaid number My plan 399 9309855763
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Nikhil Kumar (@kabir1312545557) reported@JioCare i face this issue 20 may 4 pm network flacate fix this make connection stable
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Hiren Mehta (@mehtahiren) reported@JioCare @reliancejio Jio broadband connection has been so unstable. You assure a 99.9% uptime but clearly you do not adhere to your SLAs! Connectivity has been down all day and it now says it would be fixed at 3AM in the morning. #customerservice #customerownership
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express newspaper (@brijmohan83) reported@JioCare too worst service given by jio in vasnat enclave area not working since last 15 days and whole call to customer Care they making auto recording that there is an conjunction in your area What the hell is this Why not resolving should we close the connection
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Shobhit Anand (@shobhit087) reported@JioCare service request number is NO0001DJYCGY.
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आदित्य दरेकर (@adityadarekar) reported@JioCare Hi pooja engineer checked and told me the issue is from the backend team case is routed to the tower team case no BIM91102268.. please check with your tower team..
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Rexxx (@Rexxx101) reported**** @JioCare when I rotate my phone internet don't work in network still showing 5G but no internet
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Ansuman (@iam_ansuman) reported@reliancejio please help as soon as possible.
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Blastoise (@Cyberswift_007) reported@reliancejio @RIL_Updates Again @reliancejio Dear Customer, Unfortunately there is a delay in restoration of JioFiber services for JioFixedVoice Number in your area. Be rest assured that our team is working .... the same on priority. Services are likely to get restored by 21-05-2026 03:01 AM.
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Nikhil Kumar (@kabir1312545557) reported@JioCare Please improve network coverage and internet speed in Railway Colony, Mokama Khas, Mokama, Patna, Bihar. Facing weak signal and slow internet daily. Kindly resolve soon i am using s22 ultra handset
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Vishal 🇮🇳 (@TheVishalKay) reportedFinally did Goodbye to @reliancejio as I was missing on lot of calls due to their network. @JioCare customer care is also predictably pathetic