Reliance Jio

Reliance Jio Outage Report in Mumbai Suburban District, State of Mahārāshtra

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban District, State of Mahārāshtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Mumbai Suburban District, State of Mahārāshtra 01/07/2026 17:05

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Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mumbai Suburban District, State of Mahārāshtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Dombivli and Thāne.

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City Problem Type Report Time
IndiaMumbai Internet
IndiaMumbai Wi-fi
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Total Blackout
IndiaMumbai E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban District, State of Mahārāshtra

Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:

  • simpleharshit Harshit Gandhi (@simpleharshit) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Why do I get less than 20 mbps speed on 2.4 ghz wifi and 130+ mbps speed on 5 ghz wifi? I have logged a service request as well. But your team Directly marked it as resolved. I am still facing the issue.

  • Anubhavaga Anubhav Agarwal (@Anubhavaga) reported from Mumbai Suburban, State of Mahārāshtra

    Pathetic Quality and Pathetic Speed @JioCare @reliancejio. After being promised auto upgrade to 300Mbps I am not even getting 100. Upload speed is 20. Horrible stability.

  • rohitbharate Rohit Bharate (@rohitbharate) reported from Mumbai, State of Mahārāshtra

    @JioCare Pls arrange the engineer visit today. You promise 24 hour service result. It has been third day today. No response. Office work of 3 of us at home is impacted because of it.

  • deepalinaair Deepali Naair (@deepalinaair) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare which number should I call? My driver’s prepaid phone is not connecting to the jio network and I just prepaid rs 75/78 plan on PayTM for him

  • anil_suchdev Anil Suchdev (@anil_suchdev) reported from Mumbai Suburban, State of Mahārāshtra

    @Arjunkisor @JioCare 😮😮😮😜 this sounds terrible.

  • vishalsekhon Vishal Singh Sekhon (@vishalsekhon) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare #JioFiber down ~ no connectivity @Lokhandwala_Bom

  • bobbyaggarwal vikas aggarwal (@bobbyaggarwal) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare #JioFiber net is not working since last 5 days please suggest can u provide or not #jionews

  • DevilUvs Urvi Vira (@DevilUvs) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare my jiofiber is not working since 5.00pm trying to contact through app it’s also not working also mobile data is fluctuating

  • sandeepvarma15 SandeepVarma (@sandeepvarma15) reported from Mumbai Suburban, State of Mahārāshtra

    Requesting all people, please don't fall for @reliancejio as their service is pathetic. They take one day to respond to tweet initially. The enginner never comes, despite 48 hr assurance. Who can wait for 48 hrs for internet services to be restored in this era of WFH? @rsprasad

  • vasu_mohit Mohit vasu (@vasu_mohit) reported from Mumbai Suburban, State of Mahārāshtra

    This is such a pathetic service by @JioCare @reliancegroup @MumbaiPolice I would request you to please look into it. This is illegal.

  • StonerJesus Cabin Fever Jesus (@StonerJesus) reported from Mumbai Suburban, State of Mahārāshtra

    .@reliancejio has been giving me speeds of less than 1mbps on a 500mbps connection, their engineer missed the scheduled visit without notice or getting in touch and now I can't get ahold of their customer care on the phone or live-chat. What a shitshow.

  • mannkedari Manish Kedari (@mannkedari) reported from Thāne, State of Mahārāshtra

    @VodafoneIN please stop your TV ad campaign to promote VI, it's really annoying & the music is so irritating. This is the worst ad I've ever seen. @airtelindia @reliancejio please help them with a good PR team.

  • bobbyaggarwal vikas aggarwal (@bobbyaggarwal) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare when calling hip care your own systems are not working what will happen of public

  • rohitbharate Rohit Bharate (@rohitbharate) reported from Mumbai, State of Mahārāshtra

    @JioGigaFibre @reliancejio @JioCare my jio fiber connection is not working since Sunday, 6th September. Service request was raised SR00001268PW I was told engineer visit on Sunday itself then I was told Monday then Tuesday and then 16th. It impacts office work. Pls expedite

  • amrishvora amrish (@amrishvora) reported from Mumbai Suburban, State of Mahārāshtra

    Since yesterday #JioFiber is not working. Can't get through to their WA support, neither the chat or their support number get through. How to contact them ? @JioCare . I get All "our advisors are currently busy" forget to recharge even for a day get disconnected immediately.

  • InManthan Manthan (@InManthan) reported from Mumbai Suburban, State of Mahārāshtra

    @rajat7040 @reliancejio @JioCare I do see unlimited data of 3.22 TB However the customer care exec told once 500gb is consumed the other plan will be activated which is not going to happen technically aw again at month end 500Gb will be credited

  • InManthan Manthan (@InManthan) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Hey, appreciate the prompt reply. This link does provide all new plan details however there is no clarity how that works for existing customer.

  • shortydodo Samson Eason (@shortydodo) reported from Mumbai Suburban, State of Mahārāshtra

    Funny how I have to use internet network of @reliancejio to say that @VodafoneIN sucks! Thanks @reliancejio. #Jio #Vodafone

  • harshalkar Harshal Karkhanis (@harshalkar) reported from Mumbai Suburban, State of Mahārāshtra

    My Jio Fiber connection is still down , i was told there was outrage in my area n down till 1734 but now its 1800hrs @JioCare @reliancejio #JioFiber

  • StonerJesus Cabin Fever Jesus (@StonerJesus) reported from Mumbai Suburban, State of Mahārāshtra

    @SetandBreakdown @reliancejio Building monopolies. The other option is Airtel, which I used till it also turned to total ****. No local cable.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Baba_Satwik Satwik (@Baba_Satwik) reported

    @chunnubihari @JioCare Jio Fiber is the worst! I got it disconnected. Device was picked up on 12th March. More than 1 month, no refund! Multiple emails and calls done regarding this. Received only false assurances and new deadlines every time. Btw their refund policy is within 14 days. @Airtel_Presence

  • Baba_Satwik Satwik (@Baba_Satwik) reported

    @BansalAnnany @JioCare Jio Fiber is the worst! I got it disconnected. Device was picked up on 12th March. More than 1 month, no refund! Multiple emails and calls done regarding this. Received only false assurances and new deadlines every time. Btw their refund policy is within 14 days. @Airtel_Presence

  • 2000Arnabdas ARNAB DAS 🇮🇳 (@2000Arnabdas) reported

    Worst Network Service provider @reliancejio @JioCare ..@BandBajaateRaho multiple times complaint to customer care but no resolution.....

  • MaithiliMuses Maithili (@MaithiliMuses) reported

    Account. They have also refused to fully refund my deposit for the OTT services they have given me. This is in direct violation of what they had promised me when I took the OTT box. Today @reliancejio @JioCare has unilaterally closed my 2nd ticket without any resolution 3/4

  • NIRAVRATHOD838 NIRAV RATHOD (@NIRAVRATHOD838) reported

    @JioCare jio data poor connectivity even one msg sent not real time please solve the problem

  • HemantB73910980 Hemant Bairagi (@HemantB73910980) reported

    @JioCare Your network coverage in our village is very poor Address - Deori kalan urf babaliya Pincode - 481885 District - mandla Phone number - 9111213266 Landmark - shiv mandir Tashil - Niwas Block - Narayanganj House no - 176/7

  • AnkitaB34387408 Ankita Bhagat (@AnkitaB34387408) reported

    @JioCare it has been two days but still the wifi connection has not been installed. At the time of payment they said it will be done in two hours. This is the type of service you provide to your customers. Once payment is done, forgot about the customer.

  • PKudiwal PulkitKudiwal.eth (@PKudiwal) reported

    I tried contacting the customer care but didn't come with any solution. What a trash, all they say is to reschedule. I had to reschedule so much of my work. I have deadlines to meet. Unacceptable behaviour. Please retweet. @JioCare

  • NanOratoR Pallav B (@NanOratoR) reported

    @JioCare The only way to "fix" it - as you prefer to make things sound more serious and complicated - is for you to remit me the overdue balance of Rs 250 that should have been done long ago without my having to regularly keep reminding you for a month. Keep it simple. And send it now.

  • NareshKankaria Naresh Kankaria (@NareshKankaria) reported

    Airtel offers much better service than Jio ! @JioCare @reliancejio It’s Fiber optic only for names sake when a fault occurs jio doesn’t show up for 4 days !