Reliance Jio Outage Report in Mumbai Suburban District, State of Mahārāshtra
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours in Mumbai Suburban District, State of Mahārāshtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 01: Problems at Reliance Jio
Reliance Jio is having issues since 12:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (59%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (11%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Mumbai Suburban District, State of Mahārāshtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mira Road and Dombivli.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Internet | |
| Mumbai |
Internet | |
| Mumbai |
Internet | |
| Mumbai |
Internet | |
| Mumbai |
Phone | |
| Mumbai |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Mumbai Suburban District, State of Mahārāshtra
Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:
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Chetan N Patel 🇮🇳
(@cnpatel22) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare @reliancejio I have been having a router problem reported to customer care several times since last 4 days ... the router needs replacement which is just being promised but not delivered! Last reported to Paresh Palav ... Poor service! 👎 please help ASAP
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Pal Santosh
(@prisantum) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio is there any number to contact for Jio Fibre Complaint
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Kkunal Damaania
(@KkunalDamaania) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio @JioCare you really need to improve your Broadband Box (modem/router) very poor network range!
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Haresh Motirale
(@haresh0277) reported
from
Mumbai Suburban, State of Mahārāshtra
@VodafoneIN even after visiting store yesterday the issue is not resolved which was confirmed by executive Ishmat to be addressed in 2 hours. Ridiculous service. @JioCare @airtelindia @VodafoneGroup @vodafone
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Mayur Kate
(@kate_mayur) reported
from
Mumbai Suburban, State of Mahārāshtra
Hey @JioCare I want to Port (MNP) my @VodafoneIN postpaid number to Jio's prepaid service. Please guide.
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vinod shah
(@vinkshah61) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio @JioCare @rsprasad @vodafoneindia This is regarding jio no 9323341745 which was ported out 2 months ago with all dues cleared .Jio received porting clearance&service started.Two days before vodafone suddenly sent message for balance dues of Rs'398 before i
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Chetan N Patel 🇮🇳
(@cnpatel22) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Have provided the requested info ... look forward to your help in resolving the problem!
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Joanna Pereira
(@joannapereira31) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Check your DM. You'll find my PIN and phone number. This is not the first time problem.
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Chetan N Patel 🇮🇳
(@cnpatel22) reported
from
Mumbai Suburban, State of Mahārāshtra
@RelianceJioCare @reliancejio I have been having a router problem reported to customer care several times since last 4 days ... the router needs replacement which is just being promised but not delivered! Last reported to Paresh Palav ... Poor service! 👎 please help ASAP
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Sshauryaa
(@sshauryaa) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio @JioCare F Idiots. Up to 1gbps is as actually less than 20mbps. Why can you expect! Time to return the box!!! Dear Customer, We hope you are enjoying our ultra-high (LOL) speed internet service with your JioFiber connection having service id 400********
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cbl
(@chanbloh) reported
from
Mumbai Suburban, State of Mahārāshtra
@DoT_India @JioCare Awaiting to hear from @JioCare on this issue. The issue isn't solved yet.
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Francis D'Sa
(@asdsicnarf) reported
from
Mumbai Suburban, State of Mahārāshtra
@VodafoneIN another trip to your vodafone store a few mins ago was useless. They can't solve the issue. Time to port.....all my 3 numbers....hello @reliancejio
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Haresh Motirale
(@haresh0277) reported
from
Mumbai Suburban, State of Mahārāshtra
@VodafoneIN even after visiting store yesterday the issue is not resolved which was confirmed by executive Ishmat to be addressed in 2 hours. Complaint filed today, No. 435495791302. Ridiculous service. @JioCare @airtelindia @VodafoneGroup @vodafone
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Viraf Heerjee
(@virafheerjee) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare I have lost my SIM card, and I would like to disconnect it immediately. Please help!
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Samir Paleja
(@samirpaleja) reported
from
Mumbai Suburban, State of Mahārāshtra
Since couple of days there is jo network of @JioCare at andheri industrial estate, andheri west. @reliancejio please solve the problem as soon as possible.
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Madhukar Moolwaney
(@moolwaney) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare No resolution even after seven days shows arrogance of the service provider
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vinod shah
(@vinkshah61) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Neelam ols help by startong my phone immediately i am unable to connect with my offices across india your call centres give standard replies no method to raise concern.Only reply wait for 24 hrs
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Anonymous Me
(@Anonymo9892) reported
from
Mumbai Suburban, State of Mahārāshtra
He refused to help and said they don't have a phone to call jiocare and asked me to see either ask random people on road or go home and get the work done. He was rude. What sort of customer service is this. I travelled 5km to and fro to get there. Wat I gt was #badcustomerservice
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सतीश यादव 🇮🇳
(@sateeshy45) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio last six months I complaining about network issue neither you registered my complaint nor solve till yet, now I'm switching to another network with heavy heart . @TRAI Thank you for bad experience #reliancejio #badnetwork #disappoiting
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Anonymous Me
(@Anonymo9892) reported
from
Mumbai Suburban, State of Mahārāshtra
I would request you to take strict action on this representative for him inability to help customer. He also advised that the Centre that I visit is not customer support but was a sales point. @JioChat @reliancejio @TRAI @DoT_India @manojsinhabjp
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Rahul M Maheswari 🇮🇳
(@rahulsofficial) reported
from
Hāora, West Bengal
@JioCare @reliancejio the Jio fire is not working. Since morning today. Kindly redress
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ahmed saeed limbada
(@ahmedutfs) reported
@JioCare hi jio we from nani naroli giving you 48 hours to solve this your network problem if not then we around 400 customers leaving you for good
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Aditya dubey
(@aditya_dubey_18) reported
The worst network I ever used. Tortoise speed is faster then your network @JioCare
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VaWaNi
(@vawanipati) reported
@JioCare @reliancejio could you please check why your speed is very slow today. Could you please help me to resolve this ASAP
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Vikas Kumar
(@VikasKumarLDH) reported
@JioCare what is your problem? Why my internet doesn't work when I am really in need of it. When I have to do any important work online only that time your services stopped working. Did I opted you for this kind of experience? If you can't solve the problem then I am all OK to
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Saurabh Arora
(@golu192010) reported
@JioCare Tried... As I mentioned. Jio support is the worst. I am the annual plan subscriber of jio fiber service and I wish no one else get to need Jio support because it's worst. Blunt, rigid, out of resolutions. Annoying
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Umesh Chandra Lenka
(@umlenka5656) reported
@JioCare Its all about six month and now you r saying about patience. All are end with this note. Really there is no field work done. Pls replay me after field work done in out are, whether its inspection or solution. Otherwise dont replay
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Umesh Chandra Lenka
(@umlenka5656) reported
@JioCare You are wrighting same things for last 6 months,Just copy and Paste, But truly there is no improvment till today. Hope someone will be visit the place and find out the actual rootcause for probles ao that your team able to solve the issue.
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Nitin Kumar
(@NitinKr25) reported
@JioCare please 🙏 help me! My 4G VoLTE service is giving extremely bad internet service i.e. from 0 bytes/sec to 55kbps average.
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Manoj Patel
(@manojpatelanand) reported
@JioCare Sir, I am not asking to whom you have tie up JIO network. You are just diverting my question & avoiding to answer. See question: If I pay for roaming charge & if it is not works then what are the options? We are far away from JIO, at Canada. Will you refund/credit in JIO account