Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 4 outage signals in the last 24 hours around Mumbai Suburban District, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Aug 21, 9:01 PM GMT+5:30.
- Internet (65%)
- Wi-fi (11%)
- Phone (10%)
- E-mail (7%)
- Total Blackout (6%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai Suburban District, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 21: Problems at Reliance Jio
Reliance Jio is having issues since 04:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai Suburban District, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, Kalyān, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Wi-fi | 58 minutes ago |
|
Mumbai
|
9 hours ago | |
|
Mumbai
|
Internet | 24 hours ago |
|
Mumbai
|
Internet | 24 hours ago |
|
Mumbai
|
Internet | 2 days ago |
|
Mumbai
|
Internet | 2 days ago |
Nearby cities with recent reports
13 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:
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Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra@JioCare RT news channel is not working on jio fiber.Please help
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manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra@JioCare Pls share the number of the area division city level supervisors. This is not done. Every two days the network is down and we keep bearing with it. What quality of service is this??? @TimesNow
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare Keep on working you have time till 31st Dec 2023 to call a customer who wanted to port in JIO and this is what @reliancejio calls 5G service
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DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra@JioCare In my jio fiber plan,of Rs 999,I am getting a speed of 31 and 25 ,when it is supposed to be 150 or whereabouts, what is the reason for slow speed ? Please check
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Ashwini Pawar (@theonlyashwini) reported from Yashodham, MaharashtraWhy struggle to discontinue a number which is not in use ??? @reliancejio @JioCare tired of calling customer service, chatting from the app, visiting gallery!
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satish tiwari (@satishtiwari81) reported from Mumbai Suburban, Maharashtra@reliancejio @RelianceEnt @reliancegroup kindly take notice that jio fibre team had assured us free connection to society.but after 2 month of service started.there is no response from team .feeling cheated from jio fibre .from Satish tiwari veermahal chs lalbaug 9820464853
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praachi (@praachinh) reported from Mumbai Suburban, Maharashtra@reliancejio @DoT_India @TRAI Jio has been unnecessarily charging me for Netflix subscription which i have deactivated in Sept 2022.When i called the customer care services they said charges are correct and nothing can be done.I request the telecom authorities to help me in this
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मॅथ्यू अँटनी|Mathew Antony|മാത്യു ആന്റണി (@mathewmantony) reported from Mumbai Suburban, MaharashtraIt's been 2 days @reliancejio internet services is down in Bandra.Apart from the consistency in giving SMS updates that service is not restored,there is no uptime. Will they also give billing reduction to all the subscribers.All are saying that no human interface at all.
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Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra@JioCare bas service My welcome offer not received I am not using 5g unlimited data With postpaid number My plan 399 9309855763
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Sonia Notani (@sonianotani) reported from Mumbai Suburban, MaharashtraNo customer care number. Emails got a few holding replies and then no replies. This is a critical service for us!! @reliancejio @JioCare
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Pankaj K (@pankajcyberr) reported from Mumbai, MaharashtraInternet not working but green light is there on fiber box. @JioCare How many times will I get internet interruption? Will you refund the amount for downtime?
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Shashikant Pandey #CRPF (@CAMANDO007) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Do we have any network issue at Vakola Datta Mandir Dmello Comp. Last few days network and calling capacity of Jio getting worst. Could you pleas make some alternate arrangements or let know to port out if you not able to provide solutions.
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Vinod Yadav (@vsy135) reported from Mumbai Suburban, MaharashtraPathetic service from @JioCare . Went to kanjur jio office (near huma cinema) to get my father's sim changed as existing one was corrupted. Everyone in that lane had electricity except jio store. Jio representative said "meter had been cut down as electricity bill is not paid"
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Surendra Sadwelkar (@surensadwelkar) reported from Mumbai Suburban, Maharashtra@JioCare i have complained 2 times so far that I cannot make or receive calls sometimes, i am not able to call any emergency numbers like 100. So far my issue remains unresolved. If Jio is not able to resolve my issue i will have to port out.
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Anil (@Alwaysanil_) reported from Mumbai Suburban, MaharashtraMy earlier request for engineer was for 5-6 pm slot 4 feb Since due to Some issue from jio application they didn't consider that SR, Please take a note of new SRN SR00001HEDMK I am having my lecture at 7 pm @_MukeshAmbani @JioCare @reliancejio
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Vin (@psychedelic604) reported from Mumbai Suburban, Maharashtra@JioCare need help with jio fiber connection. SSID is not showing up and calling your customer care is no help either. Kindly help
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RAASHUL TANDON (@RaashulTandon) reported from Mumbai Suburban, Maharashtra@airtelindia inspite of activating DND I'm getting zillion calls a day! Network issues haven't been resolved for the past 1 year. Is this a sublime message to port to @reliancejio ?!
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CJ (@JagtianiShekhar) reported from Yashodham, Maharashtra@reliancejio @JioCare WIFi issue since yesterday and completely down since yesterday night. Please resolve immediately, thanks.
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Anil J. Chanchani (@chanchani_) reported from Mumbai Suburban, Maharashtra@JioCare Why Company is holding a Customer's Rs 10000/ deposit lying without any interest
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Mainudeen sumro (@Msumro_) reported from Mumbai, Maharashtra@JioCare I'm already in support area and using supported device with 2999 recharge
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Alok Kumar Sharma (@aks_shrey) reported@JioCare as per your message, an engineer was scheduled to visit my premises today, 21-Aug-2026, between 13:00–14:00, for SR00002NKKX2. The scheduled time has passed, but no engineer has visited and there is no proper update. Please escalate this immediately and resolve the issue
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Prashant Choudhary (@blacklisted_jat) reported@jiocare If you're not capable to provide good service then why are you charge from customer. Your customer care service is worst i have ever been used.
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Sarvesh Hon 𝕏 (@sarveshhon) reported@JioCare Please solve issue asap its too slow
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Sidd (@siddharthhjain) reportedRegretting my decision to purchase an annual plan from @reliancejio. Despite being on a 5G network, the internet speed is consistently lagging and nowhere close to what Airtel provides @reliancejio @JioCare
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Alok Kumar Sharma (@aks_shrey) reported@JioCare @reliancejio JioFiber issue is still unresolved even after 30+ hours. Jio Care informed me that it requires Local Management and asked me to reschedule. Please urgently escalate this under my existing complaint and resolve it immediately. SR: SR00002NKKX2 Mob: 9415068980
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Pragya Malaviya (@virtuepragya) reportedBut their #AI is well trained to cut off your #services if the bill is paid a minute late to cut off the connection. But #customer experience is the last thing they have even looked at taking care of. @reliancejio @JioCare @JioFibre
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Akhil (@Nightstalker020) reported@reliancejio I’ve been struggling with international roaming for days, even following every step your representatives suggested, nothing works. Why offer international roaming if you can’t support customers overseas? This is very frustrating. Please fix this. @reliancejio @reliancejio
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G.S Arora 🇮🇳 (@thegaganarora) reported3 days since taking my money for JioAirFiber (Order: NO0001FB6TPU) and still ZERO installation. Taking upfront payments and stalling with zero ETA is pure fraud and cheating. Install this TODAY or issue a full refund immediately. Pathetic service @JioCare @reliancejio @TRAI_India
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Ranjeet Bhardwaj (@RanjeetBhardwa3) reported@JioCare @JioCare that is my question when ? Today as per first schedule tomorrow day after tomorrow. Whennn? 30 minutes earlier on which date. Is you customer service is sp pathetic and incompentent that you can't comprehend a question.
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Somashekhar (@yeligaysom) reportedPaid in advance, but @JioMart refuses delivery & denies cancellation! Order JM6A7C28AE01B19D7042 stuck "Out for Delivery" for 3 days. Support says "just wait" & denies refund. Filed complaint with National Consumer Helpline. @reliancejio @JioMart_Support #ConsumerCourt