Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 19 outage signals in the last 24 hours around Mumbai Suburban District, including 19 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 12, 8:39 PM GMT+5:30.
- Internet (63%)
- Wi-fi (13%)
- Total Blackout (10%)
- Phone (9%)
- E-mail (2%)
- TV (2%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai Suburban District, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 12: Problems at Reliance Jio
Reliance Jio is having issues since 02:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai Suburban District, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, Mumbai Suburban, Dombivli, and Kalyān.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Total Blackout | 8 seconds ago |
|
Mumbai
|
Phone | 7 minutes ago |
|
Mumbai
|
Internet | 15 minutes ago |
|
Mumbai
|
Internet | 41 minutes ago |
|
Mumbai
|
TV | 60 minutes ago |
|
Mumbai
|
Internet | 2 hours ago |
Nearby cities with recent reports
69 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:
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Anil J. Chanchani (@chanchani_) reported from Mumbai Suburban, Maharashtra@JioCare Why Company is holding a Customer's Rs 10000/ deposit lying without any interest
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Indian (@Ankit28789794) reported from Yashodham, Maharashtra@reliancejio @JioCare @JioSaavn Feedback: caller tunes sound quality is very very poor, users loves to set up their loved tune but caller tune sound quality is super poor than the actual sound. It is disappointing, please see if you can improve in that section. Thanks
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Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra@JioCare Everytime I am given this same vague replies and no concrete resolution. Huge mistake that I ported out from Airtel to Jio for such sub standard network and more so for such pathetic service experience as no one in Jio ever listens. Such arrogance
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Suhit Jain (@SuhitJain3) reported from Mumbai Suburban, MaharashtraWorst network jio is having now a days totally 0 % network they providing 4-5 times i had called to customer care but they didn't solve my problem lazy *** @JioCare @reliancejio
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Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra@JioCare bas service My welcome offer not received I am not using 5g unlimited data With postpaid number My plan 399 9309855763
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DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra@JioCare Not able to connect with anyone for activation of my Jio fiber set top box and buying a wifi extender,, kindly help,sick of the service
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Anurag Tiwari (@anurag11820) reported from Thāne, Maharashtra@reliancejio Jiotrue5G is not working on 5G phone Realme 10pro+ 5G But Airtel 5G @airtelindia is working
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare the port was the biggest mistake i have ever had... Despite being the highest charging amount of recharge i am not getting single one rupees service.... Delay in message.. and many of belonging voice i have been missed to due to your pathetic service
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Pankaj K (@pankajcyberr) reported from Mahape, MaharashtraIntermittently internet isn’t working @JioCare @JioFiberVoice You guys did some maintenance and screwed internet stability in my area!
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Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio 5 days since registering entity on trueconnect and making a payment. Received invoice and email saying registered but we cannot move forward. Multiple complaint raised on email. Extremely frustrated! Urgent support needed
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port
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Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, MaharashtraHow should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio
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Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra@JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio
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Pc (@piyushpras) reported from Bhiwandi, Maharashtra@reliancejio unable to connect to internet by mobile data since 3 hours despite of active plan please help, not even able to make and receive calls. Location shivaji chowk, Bhiwandi 421302 Maharashtra
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Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare Why should I again revert when I am telling you issue isn’t fixed and I have given you ticket number which captures every details then why you keep on asking me. Please advise what has been done to fix this issue till date?
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satish tiwari (@satishtiwari81) reported from Mumbai Suburban, Maharashtra@reliancejio @RelianceEnt @reliancegroup kindly take notice that jio fibre team had assured us free connection to society.but after 2 month of service started.there is no response from team .feeling cheated from jio fibre .from Satish tiwari veermahal chs lalbaug 9820464853
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Kaushal Broachwala (@KBrochwala) reported from Mumbai Suburban, Maharashtra@JioCare, @JioChat Jio down in goregaon east since yesterday night. Kindly resolve ASAP.
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Mitesh Saraf (@miteshsaraf78) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare Hey when is #Mumbai getting #5G really sick of this useless currant network 😡
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Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra@ParikshitK_ @JioCare Facing this issue since the last few days
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Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Internet not working for landline number +91-22-31811638 please help
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Balaji (@Balaji79651412) reported@JioCare Every month we are suffering without the Internet service. You could not give us the timeframe for addressing the issue. Already it has taken more than 48 hours.
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vasankj1 (@vasankj1) reported@JioCare The same problem again horrible service contact number of DM
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Jinit Sarda (@SardaJinit) reported@JioCare The visit has been rescheduled, but again no one has come to resolve the issue. The local guy just keeps on postponing the visit by mentioning various stupid reasons. Please fire, some people to make them understand that their laziness is causing harassment to people. @JioCare
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Yasar Siddiqui (@YasarSiddiqui1) reported@JioCare You did not include that the visit got rescheduled today. By tomorrow it will 48 hours without service. this is pathetic. moving to Airtel Wifi
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Kolluru Akhil Teja (@akhilteja099) reported@JioCare @reliancejio Facing internet issue from yesterday evening. Raised ticket and no one is responding when calling to the number from jio app. Please help from tomorrow we need to start office work. SR00003AZAW9 +914031526641 Jio fiber number
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shubham singh (@ss82520) reported@JioCare @reliancejio jio 4g service is not working properly in gandhinagar city. Please help.
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आशीष पांडे 🇮🇳 (@ashupandit898) reportedBill for this poor service I am getting in Airtel black @airtelnews I wont mind switching it to jio @reliancejio
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deepank shrivastava (@deepank_ds) reported@JioCare it has been 6 months of frustration trying to cancel my Jio Fiber connection. I’ve been requesting closure since Jan 6, 2026, yet Jio continues to generate bills for a service I am not using. They’ve closed multiple service requests without action: SR00002W8IZ7, etc.
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Adv.Pankit Shah (@pankit_cyberlaw) reported@JioCare Still no response and resolve today is day 4 of this issue
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Anamika (@fadingmemorie5) reportedHi @JioCare i need my fiber fixed asap.. the appointment was scheduled for today between 11am - 12pm.. but still no engg visit.. my Service Request no is SR00003AYKI5, JioFixedVoice Number +911360359176