Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 3 outage signals in the last 24 hours around Mumbai Suburban District, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 26, 11:27 AM GMT+5:30.
- Internet (62%)
- Wi-fi (15%)
- Total Blackout (14%)
- Phone (6%)
- E-mail (2%)
- TV (2%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai Suburban District, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 26: Problems at Reliance Jio
Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai Suburban District, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Dombivli, Thāne, Kalyān, Mumbai Suburban, and Airoli.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Wi-fi | 23 minutes ago |
|
Dombivli
|
Internet | 17 hours ago |
|
Mumbai
|
Internet | 24 hours ago |
|
Mumbai
|
Internet | 1 day ago |
|
Mumbai
|
2 days ago | |
|
Mumbai
|
Phone | 3 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:
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Mainudeen sumro (@Msumro_) reported from Mumbai, Maharashtra@JioCare I'm already in support area and using supported device with 2999 recharge
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Surendra Sadwelkar (@surensadwelkar) reported from Mumbai Suburban, Maharashtra@JioCare i have complained 2 times so far that I cannot make or receive calls sometimes, i am not able to call any emergency numbers like 100. So far my issue remains unresolved. If Jio is not able to resolve my issue i will have to port out.
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare now it's finish.. let's disconnect!! Network is the soul of Mobile device now a days i am carrying body without soul... poor network, poor service 😔 unsatisfied!!
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LFO Shrey Plays (@shreyplaysYT) reported from Mumbai Suburban, MaharashtraWhat is it with @reliancejio @PlayApex ping problems. Every alternate game the ping is at above 200ms. So annoying nd irritating.
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Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, Maharashtra@JioCare need to connect to customer care
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Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra@JioCare jio 5g welcome offer not applied Service not good Because prepaid number 5g available But postpaid is 5g not available 😡😡😡😡😡😡😡😡
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Anil (@Alwaysanil_) reported from Mumbai Suburban, MaharashtraMy earlier request for engineer was for 5-6 pm slot 4 feb Since due to Some issue from jio application they didn't consider that SR, Please take a note of new SRN SR00001HEDMK I am having my lecture at 7 pm @_MukeshAmbani @JioCare @reliancejio
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare tv channels on Jiofiber giving trouble,at times some channels disappear,my plan is 150 Mbps,stb needs to be checked
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Ramdoot Ashu (@dhi_ashu) reported from Yashodham, MaharashtraHey @JioCare I am facing internet related issue from a couple of days contact the customer care but not got any response pls solve the issue @reliancejio
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Ashwini Pawar (@theonlyashwini) reported from Yashodham, MaharashtraWhy struggle to discontinue a number which is not in use ??? @reliancejio @JioCare tired of calling customer service, chatting from the app, visiting gallery!
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Kaushal (@kaush31886) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio this is happening second time. Suddenly internet and router stop working. And the best part is JIO service person will attend my request on 15th march? Seriously ? Soo fast ? dominance is dangerous in market ..its true. @HathwayBrdband was better. 😔
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Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, MaharashtraHello @JioCare r u seriously care your customer
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare the port was the biggest mistake i have ever had... Despite being the highest charging amount of recharge i am not getting single one rupees service.... Delay in message.. and many of belonging voice i have been missed to due to your pathetic service
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Karan G 🇮🇳 (@carlessguy) reported from Mahape, Maharashtra@JioCare i need to reboot again and again to use jio 5g. Where as others are able to use it without any issues.
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Sujeet Yadav (@SujeetY9213) reported from Yashodham, Maharashtra@JioCare jio mobile network not getting from 2dys...
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare Even Jio fiber speed is bad after upgrading to Rs 999 plan
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RAASHUL TANDON (@RaashulTandon) reported from Mumbai Suburban, Maharashtra@airtelindia inspite of activating DND I'm getting zillion calls a day! Network issues haven't been resolved for the past 1 year. Is this a sublime message to port to @reliancejio ?!
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare @JioFanClub @reliancejio I have raised an issue and complaint number was given , without anyone visiting the complaint is closed and I’ve got an sms saying problem resolved. How on earth is it possible to check hardware from the backend pathetic service I must say
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare Inspite if registering a new complaint this afternoon at 12:30 I was been told that an engineer would visit by 3pm and it’s already 5pm but nobody here and also no communication, is this truly a 5G experience which you’ll claim??? Poor customer service
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Devarshi Barot (@devarshibarot28) reported from Mumbai Suburban, Maharashtra@JioCare I had activated and was using Jio 5G welcome offer. My plan was about to expire and I'd recharged with new one before it gets expired. After the shift to new plan my welcome offer is no longer there. Kindly help.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Hrushikesh Nair (@hrushikeshnair) reported@JioCare @reliancejio I even contacted Jio Care via email, connected to advisors via IVR. Still I do not get solution. Instead of listening the issue, @reliancejio advisors blocked me from their side to not to contact from my Jio Number. So Pathetic, please look into this. 2/2
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Angloadda (@angloadda) reportedThe only two telecom players in broadband - Jio & Airtel are giving pathetic customer services even to Premium Customers. In today's time, they are working like we are in 80s. No accountability, changes schedule without informing.. @airtelindia @JioCare
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Dhanmoni Chamuah (@DChamuah) reported@JioCare Very disappointed with Jio AirFiber service. More than 15 days passed but still no installation and no proper response. Only automated replies are coming. If not resolved immediately, I will file complaint in Consumer Forum and request full refund.
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Aarun K Mittal (@mittalarunkumar) reported@JioCare UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
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Jeevan 🧑💻 (@jeevan__32) reported@JioCare 25 DAYS and still no resolution from Jio AirFiber Extremely slow internet for weeks, endless follow-ups, useless responses & zero accountability. Is this the level of service customers are paying for Very disappointed and frustrated with the pathetic support experience.@JioCare
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Chandan kesarkar (@Chand_LvNvrDies) reported@JioCare @reliancejio Why is the prime membership not working with Jio air fibre. Can I get a solution on this.
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Arnav Singh 🇮🇳 (@iamarnav20feb) reported@reliancejio @JioCare Last time on May 22nd we had discussed on call and you promised and assured me that the issue will be resolved surely this time within hours, it has been days since we talk on call, so please share the update with me on call what jio actually taken action
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JioCare (@JioCare) reported@priyanshukr2003 @reliancejio Hi Priyanshu, that’s not the experience we aim for. Please DM the exact network problem faced and provide your complete address which should include 1) Flat or house no, 2) Building name, 3) Street name, 4) Landmark, 5) City and area PIN code along with your Jio number & (1/2)
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Bounce Back (@NabinModi0987) reported@JioCare Thank you @JioCare @reliancejio for restoring the network after 7 hours. ---------- Dear Customer, The JioHome services in your area have been restored. If you are still unable to use the internet services for your Service ID 6735355046, please restart your JioHome router.
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GreenRule (@hrajendr85) reported@JioCare @reliancejio Still no action and I get reminders to pay the bill for a service which I havent used for past one month. Operational efficiency shouldn't just apply to collections; it needs to apply to resolutions. Charging late fees on a non-functional service that has been reported for a month is a quick way to erode customer trust. Standardizing a "pause billing during outage" protocol should be fundamental.