Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 7 outage signals in the last 24 hours around Mumbai Suburban District, including 7 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jun 17, 7:20 AM GMT+5:30.
- Internet (65%)
- Wi-fi (17%)
- Total Blackout (7%)
- Phone (6%)
- E-mail (2%)
- TV (1%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai Suburban District, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 17: Problems at Reliance Jio
Reliance Jio is having issues since 06:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai Suburban District, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, Thāne, Dombivli, and Kalyān.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 5 hours ago |
|
Mumbai
|
Internet | 5 hours ago |
|
Mumbai
|
Internet | 11 hours ago |
|
Mumbai
|
Total Blackout | 13 hours ago |
|
Mumbai
|
Internet | 15 hours ago |
|
Mumbai
|
Wi-fi | 17 hours ago |
Nearby cities with recent reports
49 recent signals
1 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:
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Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra@airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.
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Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra@JioCare jio 5g welcome offer not applied Service not good Because prepaid number 5g available But postpaid is 5g not available 😡😡😡😡😡😡😡😡
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Praveen Kushwaha (@praveenkushwaha) reported from Yashodham, Maharashtra@JioCare Pathetic service from Jio fibre. Everyday internet down fpr 5-6 hours in Kandivali West area.
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gunjan khatri (@gunjankhatrii) reported from Mahape, Maharashtra@reliancejio @JioCare @_MukeshAmbani I am trying to order jio fiber box from last 15 days raised ticket also but i am told no stocks ..wanted to know if I can get the fiber setop box ..as never tght this item also will have shortage
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare the port was the biggest mistake i have ever had... Despite being the highest charging amount of recharge i am not getting single one rupees service.... Delay in message.. and many of belonging voice i have been missed to due to your pathetic service
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Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra@reliancejio jio fiber isn’t working properly in Kopar Khairne. Please fix asap
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Shashikant Pandey #CRPF (@CAMANDO007) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Do we have any network issue at Vakola Datta Mandir Dmello Comp. Last few days network and calling capacity of Jio getting worst. Could you pleas make some alternate arrangements or let know to port out if you not able to provide solutions.
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Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra@JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....
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Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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Ajay Awtaney (@LiveFromALounge) reported from Mumbai Suburban, Maharashtra@JioCare when does the service on my postpaid phone resume? Its been 2 months approx and the bills are all@paid (you have a mandate for auto debit). Shall I port the number away?
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare @JioFanClub @reliancejio I have raised an issue and complaint number was given , without anyone visiting the complaint is closed and I’ve got an sms saying problem resolved. How on earth is it possible to check hardware from the backend pathetic service I must say
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UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra@JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks
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Pratik HS Shah (@hspratik) reported from Yashodham, Maharashtra@JioCare @JioFiberVoice @reliancejio horrible experience ever while installation of jio fiber, they were sugar coated sweet talkers while taking selling plans & equally unpleasant experience while installation. Please update about cancellation & refund process of order
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Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra@JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio
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DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra@JioCare Not able to connect with anyone for activation of my Jio fiber set top box and buying a wifi extender,, kindly help,sick of the service
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Sonia Notani (@sonianotani) reported from Mumbai Suburban, MaharashtraNo customer care number. Emails got a few holding replies and then no replies. This is a critical service for us!! @reliancejio @JioCare
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Kaushal (@kaush31886) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio this is happening second time. Suddenly internet and router stop working. And the best part is JIO service person will attend my request on 15th march? Seriously ? Soo fast ? dominance is dangerous in market ..its true. @HathwayBrdband was better. 😔
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Vinod Yadav (@vsy135) reported from Mumbai Suburban, MaharashtraPathetic service from @JioCare . Went to kanjur jio office (near huma cinema) to get my father's sim changed as existing one was corrupted. Everyone in that lane had electricity except jio store. Jio representative said "meter had been cut down as electricity bill is not paid"
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare tv channels on Jiofiber giving trouble,at times some channels disappear,my plan is 150 Mbps,stb needs to be checked
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare Inspite if registering a new complaint this afternoon at 12:30 I was been told that an engineer would visit by 3pm and it’s already 5pm but nobody here and also no communication, is this truly a 5G experience which you’ll claim??? Poor customer service
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Guru (@gurwaratarun) reported@ACTFibernet Same story every 2nd day connectivity is zero, big mistake moving from @airtelindia and @JioCare Regret the inconvenience. Looks like the issue is still not resolved. We have re-opened the service request SR11780733414574. Our team will get in touch with you
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Nammoa (@Nammoa) reported@JioCare I had raised a service request on 13 Jun for interner disruption, and its 4 days of complete inaction. Feels Pathetic to say - customer care is not able to help. When you can promptly take up money for connection, why don't u show that promptness in service. SR000038CWZT
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Ashish Dash (@AshishDash31) reported@JioCare @GhansyamTrmrzx @JioCare My JioFiber Wi-Fi connection has been down since yesterday afternoon. The router is continuously blinking red, and I have no internet access. Kindly look into the issue and provide assistance ASAP. Please help resolve this at the earliest.
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Panda Boi (@pallav_kishore) reported@JioCare What is the point when there is no resolution and the ticket is kept on hold. And sending message on DM for the same issue Over and over again
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Deepak Kaushik (@deepkaushik570) reported@JioCare @reliancejio @JioCare details shared...have already shared contact details before...but your customer support is just pathetic
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Tejesh S (@tejesh_suresh) reported@JioCare I applied for a JioFiber connection nearly 2 weeks ago and paid the installation amount upfront. Despite waiting for weeks, no installation was done and there was no meaningful update from your team. The salesperson who collected the payment has also stopped responding to calls. Since I could not keep waiting indefinitely, I got a connection from another provider within a day and requested a refund from Jio. Even after multiple follow-ups through calls, email, and WhatsApp, the refund is still pending. This level of service is extremely disappointing. Please process my refund immediately and provide a clear timeline for the refund credit. Request details can be shared via DM. #JioFiber #CustomerService
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ganesh andhale (@ganeshandhale01) reported@JioCare @JioCare I have received a message stating that Service Request SR000037WM37 has been successfully processed. However, my issue remains unresolved and the installation is still pending. I completed KYC and payment days ago, but due to material unavailability, the installation(1/2
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Rohit Patil (@rohitd0345) reported@JioCare @JioCare these generic replies I have been getting since the last 7 days, stop this nonsense and refund my money I don't want any services from jio. This is completely mental harassment. Your customer executives are useless.
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Deepak Kaushik (@deepkaushik570) reportedfrustrated with @JioCare ! U promise a resolution in 24 hours, when that deadline passes with no results, shamelessly ask for another 24 hours. Is anyone even working on this or is this just standard stalling? Resolve this NOW Service number -SR000038J6BX @JioCare @reliancejio
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Biswajit Barik (@Biswaji59875111) reported@JioCare You don't have any solution.@JioCare you only know how to make trouble to consumer.