Reliance Jio Outage Report in Mumbai Suburban District, State of Mahārāshtra
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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai Suburban District, State of Mahārāshtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (57%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (11%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Mumbai Suburban District, State of Mahārāshtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Mumbai Suburban District, State of Mahārāshtra
Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:
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Ravina Kohli
(@KohliRavina) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare @reliancejio internet services down since yesterday afternoon and there is no response from the customer care no. No way to register a complaint. What’s happening?
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Alok Shah
(@shahalok01) reported
from
Mumbai Suburban, State of Mahārāshtra
Sick of Airtel Network issues. Was facing Data connection Problems since last 2 days and today was the worst experience. Complete Network Lost.These fools claim to be India's Fastest Network and cannot provide Network in a city like Mumbai.@Airtel_Presence @airtelindia @JioCare
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Dheeraj Bhushan
(@bhushan_dheeraj) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Do u guys read customer issue before replying?
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Sajish Vasudevan
(@Sajish_A16) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio i was accessing network for office work since yesterday and suddenly i am not able to access network frm 1:00am and still it's not accessible. I have lots of work load please help me to solve this problem.
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Dhairya Thanawala
(@thanawalad) reported
from
Mumbai Suburban, State of Mahārāshtra
@HathwayBrdband tired of complaining. Facing frequent disconnections and all the customer care executive does is re-start from their end and it works for like 3-4 days and again frequent disconnections. Even after being acquired by @reliancejio this is the condition
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CRAIG
(@Craig14_MUFC) reported
from
Mumbai Suburban, State of Mahārāshtra
@Gadgets360 @reliancejio needs to first improve their product quality. Chinese products last longer than thai poop hole Jio. 1 week of total torture from their jio product & to top it off bad service too. Horrible. @JioCare
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Megha Chandra
(@megha35400436) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare probably the most non transparent and absurd customer care ever.
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C3aL
(@Elusive_Mind) reported
from
Thāne, State of Mahārāshtra
@JioCare @reliancejio I already have a prepaid connection from Jio. But do you'll even port nos of other service providers coz then I have a @VodafoneIN number to port but it's a postpaid connection and I would need even international roaming service activated at certain time of the year.
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Megha Chandra
(@megha35400436) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio you're customer care service has been lying to me since yesterday. My internet isn't working, and you keep opening service requests but nobody actually cones to repair it.
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Dhaval Dharod
(@dhaoool) reported
from
Thāne, State of Mahārāshtra
@ekbottlebeer @VodafoneIN @reliancejio Using jio prepaid as secondary connection. All unlimited plans have FUP limit on calls to Non-Jio users. Thrice had to recharge before plan expired since limit was exhausted. Ek ka network nahi hota, dusra call karne nahi deta.
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Megha Chandra
(@megha35400436) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Hey ! I've not got an update still. Can u guys just refund all my money (paid for the entire year) with interest ? Clearly you don't have the wherewithal to provide any after sales service.
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CRAIG
(@Craig14_MUFC) reported
from
Mumbai Suburban, State of Mahārāshtra
2 days of absolute mediocrity from my Jio STB. Horrible resolution & even more horrible service. Despite complaining yesterday about the whole situation & then assuring of getting fixed today, nothing has improved. @JioCare is an absolute gutter #JioPlatforms
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Alok Shah
(@shahalok01) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Would love to be your customer soon. These idiots seems to have taken customers for granted. I have 8 Airtel connections and they don't have courtesy to resolve the issue after complaining for minimum 5 times over phone and writing 3 emails.
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CRAIG
(@Craig14_MUFC) reported
from
Mumbai Suburban, State of Mahārāshtra
2 days of absolute mediocrity from my Jio STB. Horrible resolution & even more horrible service. Despite complaining yesterday about the whole situation & then assuring of getting fixed today, nothing has improved. @JioCare is an absolute gutter #JioPlatforms
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Dheeraj Bhushan
(@bhushan_dheeraj) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Seems it is difficult for you to understand, I have a very simple problem, I am paying for 250 mbps and getting 38 - u consider this to action, or not?
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aby
(@itsaby9) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Yes i am very upset and then too what the hell are you providing us the service.
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Jayant Rastogi
(@jayantrastogi) reported
from
Thāne, State of Mahārāshtra
@JioCare Are >2 months not sufficient? Hv been seeing same response , every time I pick up the issue! This is the 5 or 6th such response ! Is there some timeline to solve the LATENCY /Speed issue ???? #RelianceJio @rsprasad
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CRAIG
(@Craig14_MUFC) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Hearing this from last 3 days I want a quick resolution to this problem. At least get someone to check the STB...
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sanjay jogani
(@sanjayjogani6) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare I cancelled your service on 8th july. As per your executive your team will collect router with in 7 days. Still not work out. After pick u people will give mine money refund. I called your helpline 100 times am tried. Pls saveyour company reputations
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Geeky Ashok
(@GeekyAshok) reported
from
Mumbai Suburban, State of Mahārāshtra
I couldn't call on one single mobile number of vodafone operator from my @reliancejio network getting busy tone evry time but from this number i get calls @reliancejio @JioCare
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Arsh Ali
(@Arshali67) reported
from
Hadapsar, State of Mahārāshtra
@JioCare Everywhere in india they have same answer #jiolimitednetwork #jio where u have network stop this shot Plz
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sridhar r
(@rsridhar34) reported
from
Chennai, State of Tamil Nādu
@JioCare @reliancejio Hi we have paid for jio giga fibre on May 8 , 2019 till date no one has come to install. My order number is NO0000A0SYJX. Pathetic service .
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Jitendra Singh
(@streetracerJS) reported
from
New Delhi, National Capital Territory of Delhi
@vj_sparrow @airtelindia @Airtel_Presence @reliancejio True... Their IVR is nightmare and it's so much time wasting... And they don't work on customer complaints... They are paying bribe to Ookla or Govt dept to show fake Reports of Fastest4G. Coz in not a single speed test. I got speed above 10mbps in any area in Delhi NCR.
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MANISH PATHAK
(@manishpathak75) reported
from
Hinganghāt, State of Mahārāshtra
@reliancejio I have recharged my Jio phone with Rs 399/- and my Bank A/c debited with 399/- on 02/06/2019 at 5.06 pm but my phone not recharged. I have tried to call customer care on 198 but there is no option to connect with any executives. After two days exercise I got a numb
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PRADIPTA KU PRADHAN
(@twittpradip) reported
from
Cuttack, State of Odisha
@JioCare I have been using my jioFi No. 7978403125 since last 2 years in Bhubaneswar,Orissa. As per current pack, the validity is to end by 7th June. But you have not provided net service to the area of Bhubaneswar, Orissa from 03.05.19 to 14.05.19 due to your outage of
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Sachin B. Fulpagare
(@FulSachin) reported
from
Dhule, State of Mahārāshtra
@JioCare @DoT_India @graphian07 This is an update on Service Request number SR00000VE582 for Network connectivity. We will install a new site in your area to ensure that you get seamless connectivity. This new site is expected to be functional in the next 90 days.
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Khan Shayan
(@imshayan01) reported
from
Keotahia, Uttar Pradesh
Bad network in my village Shivtara ambedkar nagar UP Pin code 224129 Since 1 month. Facing problems like calling, internet access . Resolve problem otherwise we will port the network. Thank you. @reliancejio @JioCare
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Jitendra Singh
(@streetracerJS) reported
from
Faridabad, State of Haryāna
@afreen_saddam @VodafoneIN @airtelindia Plz don't port to @Airtel_Presence they are also worst. I'm Airtel #postpaid user and experiencing worst services with them .. so I suggest don't go for Airtel. Give @JioCare or other try.
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kushagra sharma
(@kushagra811) reported
from
Noida, Uttar Pradesh
Hello @JioCare . I wonder what u did aftr tkn my number n alternate no. My internet is still extrmly slow. N I did not gt any call frm ur end. I did the settings gvn by your customer care by it didn't wrkd. If you have saved my nos anywhere pls use thm to call n resolve d issue.
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Khaled Khan
(@thekhaledkhan) reported
from
Nanded, State of Mahārāshtra
@JioCare Than u have to give me free calling and internet till problem resolve from ur side....