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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 5 outage signals in the last 24 hours around Mumbai Suburban District, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 23, 9:52 PM GMT+5:30.
  • 60% Internet (60%)
  • 13% Wi-fi (13%)
  • 12% Phone (12%)
  • 11% Total Blackout (11%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban District, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 23: Problems at Reliance Jio

Reliance Jio is having issues since 04:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban District, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai Suburban, Mumbai, Kalyān, Thāne, and Dombivli.

CityProblem TypeReport Time
Mumbai Suburban Internet 18 minutes ago
Mumbai Internet 3 hours ago
Mumbai Internet 5 hours ago
Mumbai Phone 5 hours ago
Mumbai Total Blackout 10 hours ago
Mumbai Internet 1 day ago

Nearby cities with recent reports

Mumbai

26 recent signals

3 hours ago
Mumbai Suburban

1 recent signals

18 minutes ago
Kalyān

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:

  • yogesh_tadge
    Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, Maharashtra

    @JioCare need to connect to customer care

  • CelestinPillai
    Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra

    @JioCare Why am I not getting 5G even though it is available at my location? Other users are able to enjoy Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare one thing is for sure will never port to @reliancejio as their executive couldn't call in more than 5 days. It's their 5g service

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra

    @JioCare Not able to connect with anyone for activation of my Jio fiber set top box and buying a wifi extender,, kindly help,sick of the service

  • CAMANDO007
    Shashikant Pandey #CRPF (@CAMANDO007) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Do we have any network issue at Vakola Datta Mandir Dmello Comp. Last few days network and calling capacity of Jio getting worst. Could you pleas make some alternate arrangements or let know to port out if you not able to provide solutions.

  • HarshJaiwant
    Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, Maharashtra

    How should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra

    @reliancejio jio fiber isn’t working properly in Kopar Khairne. Please fix asap

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Yashodham, Maharashtra

    @JioFiberVoice @JioCare cant access Jio fiber internet and could not run diagnostics check, please help

  • SmileAwayyy
    Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra

    @reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response

  • BiswasNirmalya
    Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra

    @ParikshitK_ @JioCare Facing this issue since the last few days

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @cankkasera @JioCare @reliancejio Hi I have face call and network both issue... I have just recently port the network candle is only ,1 available. Despite following up no improvement... जियो मैने क्यों लियो... Abhi Aisa lag raha he

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @reliancejio @JioCare it's frustrating time, taking twice the recharge but not given one single improvement in the jio... Everyday we are facing issue! I am not expecting such delay in service from Jio.. the more we raise whistle blow the more you are ignoring us big shame...

  • UD_SHAH79
    UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra

    @JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks

  • paaaarthhh
    Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra

    @JioCare RT news channel is not working on jio fiber.Please help

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Mumbai Suburban, Maharashtra

    @JioCare bad network Network is not working Service is bad

  • dhi_ashu
    Ramdoot Ashu (@dhi_ashu) reported from Yashodham, Maharashtra

    Hey @JioCare I am facing internet related issue from a couple of days contact the customer care but not got any response pls solve the issue @reliancejio

  • psychedelic604
    Vin (@psychedelic604) reported from Yashodham, Maharashtra

    @JioCare why had the jio network suddenly become so back. Browsing on the phone has become a task.

  • CelestinPillai
    Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra

    @JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.

  • agarwalvishnu
    vishnu agarwal (@agarwalvishnu) reported from Mumbai Suburban, Maharashtra

    @JioCare No solution to my complaint yet...

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra

    @JioCare bas service My welcome offer not received I am not using 5g unlimited data With postpaid number My plan 399 9309855763

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • TaraKrishnan007
    Tara Krishnan (@TaraKrishnan007) reported

    Why the hell you charge so hefty for 5G when can't provide its coverage ?? @reliancejio @JioCare The most useless network

  • parthbhanderii
    Parth R. Bhanderi (@parthbhanderii) reported

    @JioMart_Support @reliancejio @JioMart_Support Thanks for the response, but my issue is still not resolved. My order is delayed, the delivery date has passed, and the status has not changed. Please deliver my order today or issue a full refund. Please don’t send only generic updates.

  • rajivkpundir
    राजीवPundir (@rajivkpundir) reported

    @JioCare Is there any human support left, or has everything been replaced by bots? I’ve tried the app, AI chatbot, WhatsApp, live chat, and customer care. Every channel sends me through the same endless loop: troubleshoot → feedback → WhatsApp → chatbot → troubleshoot again.

  • apoorvduvey
    Adv. Apoorv dubey (@apoorvduvey) reported

    @JioCare No issue resolved by any technician

  • inavihs_awtar
    SHIRA (@inavihs_awtar) reported

    @JioCare 3 technicians were scheduled and none visited my place wifi down I have work to do am so done with those nonsense

  • humanofdholera1
    Tamoghno chaudhuri (@humanofdholera1) reported

    @JioCare Where is your team? Are they trying to fix the cables under strait of hormuz? Would you compensate me for this purposeful harassment?

  • premgargd
    Prem Garg🇮🇳 (@premgargd) reported

    @JioCare Why waste your time when you have to just copy paste the same template shamelessly. Regret being jio customer....airtel was 100times better with dnd complaints and they were pro customer and not marketing fraudsters

  • jaivarshney
    Jaivardhan Varshney (@jaivarshney) reported

    @JioCare No audio on channels on Jio Set-top Box. Is there some issue with broadcast? Jio set-top box connected to Jio AirFibre

  • lastwarior
    Last Warrior (@lastwarior) reported

    @JioCare @reliancejio Now that we've received the message that tickets will be resolved in by the 25th afternoon, should we be down for 3 days? Time to change all the 6 connections. Quality of service !!!

  • i_ujjwal20
    ujjwal gupta (@i_ujjwal20) reported

    @JioCare @JioCare It’s already been more than 3 days without service. Your engineer visited on 22 July and confirmed the issue is on your network side, not at my home. I was informed the service would be restored within 24 hours, but there has been no resolution.(1/2)