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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 4 outage signals in the last 24 hours around Mumbai Suburban District, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Aug 2, 11:22 AM GMT+5:30.
  • 62% Internet (62%)
  • 12% Wi-fi (12%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban District, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 2: Problems at Reliance Jio

Reliance Jio is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban District, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, Kalyān, and Thāne.

CityProblem TypeReport Time
Mumbai Internet 4 hours ago
Mumbai Internet 16 hours ago
Mumbai Internet 18 hours ago
Mumbai E-mail 23 hours ago
Mumbai E-mail 2 days ago
Mumbai Internet 2 days ago

Nearby cities with recent reports

Mumbai

12 recent signals

4 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare tv channels on Jiofiber giving trouble,at times some channels disappear,my plan is 150 Mbps,stb needs to be checked

  • PrashantMello
    Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra

    @JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....

  • Sarvjeet8082
    SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra

    @JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio

  • iPoonamRalh
    Poonam Ralh (@iPoonamRalh) reported from Mumbai Suburban, Maharashtra

    @Airtel_Presence I mistakenly recharged my number for 666 but i never got it coz I have ported my number to @JioCare . Can you pls look into this. Recharge did via @Paytm

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare Not able to watch IPL and Sony channels since 5 days,no service from Jiofiber, shocking state of affairs

  • HarshJaiwant
    Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, Maharashtra

    How should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra

    @JioCare bas service My welcome offer not received I am not using 5g unlimited data With postpaid number My plan 399 9309855763

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra

    @JioCare jio 5g welcome offer not applied Service not good Because prepaid number 5g available But postpaid is 5g not available 😡😡😡😡😡😡😡😡

  • hspratik
    Pratik HS Shah (@hspratik) reported from Yashodham, Maharashtra

    @JioCare @JioFiberVoice @reliancejio horrible experience ever while installation of jio fiber, they were sugar coated sweet talkers while taking selling plans & equally unpleasant experience while installation. Please update about cancellation & refund process of order

  • devarshibarot28
    Devarshi Barot (@devarshibarot28) reported from Mumbai Suburban, Maharashtra

    @JioCare I had activated and was using Jio 5G welcome offer. My plan was about to expire and I'd recharged with new one before it gets expired. After the shift to new plan my welcome offer is no longer there. Kindly help.

  • CelestinPillai
    Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra

    @JioCare Why am I not getting 5G even though it is available at my location? Other users are able to enjoy Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.

  • shah7543
    shah (@shah7543) reported from Mumbai Suburban, Maharashtra

    @reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet

  • agarwalvishnu
    vishnu agarwal (@agarwalvishnu) reported from Mumbai Suburban, Maharashtra

    @JioCare No solution to my complaint yet...

  • dhi_ashu
    Ramdoot Ashu (@dhi_ashu) reported from Yashodham, Maharashtra

    Hey @JioCare I am facing internet related issue from a couple of days contact the customer care but not got any response pls solve the issue @reliancejio

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra

    @JioCare In my jio fiber plan,of Rs 999,I am getting a speed of 31 and 25 ,when it is supposed to be 150 or whereabouts, what is the reason for slow speed ? Please check

  • Ankit28789794
    Indian (@Ankit28789794) reported from Yashodham, Maharashtra

    @reliancejio @JioCare @JioSaavn Feedback: caller tunes sound quality is very very poor, users loves to set up their loved tune but caller tune sound quality is super poor than the actual sound. It is disappointing, please see if you can improve in that section. Thanks

  • miteshsaraf78
    Mitesh Saraf (@miteshsaraf78) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare Hey when is #Mumbai getting #5G really sick of this useless currant network 😡

  • CoronaRadiata2
    Corona Radiata (@CoronaRadiata2) reported from Mumbai, Maharashtra

    I don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.

  • LiveFromALounge
    Ajay Awtaney (@LiveFromALounge) reported from Mumbai Suburban, Maharashtra

    @JioCare when does the service on my postpaid phone resume? Its been 2 months approx and the bills are all@paid (you have a mandate for auto debit). Shall I port the number away?

  • Iamnareshp25
    Naresh Pawar (@Iamnareshp25) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare Pathetic experience facing from last more than 15 days about network issue. Also make complaint no response. Same calling today costomer supporter hold me for senior assistant then disconnected even not connecting me proper. #Shame

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • rajneeshmalviya
    Rajneesh Malviya (@rajneeshmalviya) reported

    Was told that the issue has been marked as priority. Was lied all through the day. Your 24hrs window also ends in another half an hour. What is going on? @reliancejio can you provide an alternative?

  • Ashish94374
    Ashish Kumar Chandan (@Ashish94374) reported

    The @reliancejio has made Odisha network pathetic,if Idnt have subscribed annual I'd have switched to another network.

  • Vaibhav1j
    CS Vaibhav jaiswal (@Vaibhav1j) reported

    @JioCare It's been 24+ hrs since my fiber is down still no engineer reported @JioCare Pathetic consumer experience! Despite multiple complaints no resolution?? What kind of service is this ???

  • motiverma1986
    Moti Verma (@motiverma1986) reported

    @reliancejio Service Number SR00003CQUJJ was raised on 31st July for Jio Fiber not working but till date this is not resolved however this was raised 1 day after the issue created. @_MukeshAmbani #Ahmedabad

  • shah_kunal13
    Kunal Shah (@shah_kunal13) reported

    @reliancejio @JioCare I have both Jio Sim And JioFiber connection Why Jio restricted Gifs And stickers. Particulary Giphy. Kindly update your DNS issue as soon as possible. Otherwise I will discontinue your services both Fiber and SIM. Airtel runs smoothly.

  • MukshTechnical
    muksh technical (@MukshTechnical) reported

    I am facing an issue with my JioFiber payment. I have already paid ₹555, but the payment amount is not showing/reflecting in my JioFiber account. Please check my account and payment status and help me resolve this issue as soon as possible. @JioCare @reliancejio

  • gautam0031
    Kumar gautam (@gautam0031) reported

    @jio_fiber @reliancejio @JioCare It's been 9 days continuously. How long can you keep blaming everything on a technical issue? Whenever I raise a complaint, the technician arrives only after several days. He fixes the issue, takes the OTP, and then the same problem occurs again?

  • Sattuseema
    Satish Chandra K (@Sattuseema) reported

    @JioCare Hello team... This is what am telling sir... They have closed the ticket like resolved without issue resolved. Still am facing the internet slowness and not even am getting 1 Mbps speed. Can you arrange an engineer at earliest and resolve the issue. Else will throw out ur box

  • br0_its_pr0
    Fazal Sharfuddin (@br0_its_pr0) reported

    @JioCare Hi @JioCare, Please stop calling a 1.5-year-old issue "temporary." I've had enough of the same copy-paste replies. Either fix the network immediately or be prepared to answer before the appropriate consumer authorities. I won't accept another template response.

  • raju_venky
    Venkatesh Achinthalw (@raju_venky) reported

    @JioCare Who have you an update that issue has been resolved. No one visited to check . They are giving you a flasi information This is fraud information. No technician visited