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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Mumbai Suburban District, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Apr 20, 1:04 PM GMT+5:30.
  • 57% Internet (57%)
  • 18% Phone (18%)
  • 13% Wi-fi (13%)
  • 8% Total Blackout (8%)
  • 3% E-mail (3%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban District, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 20: Problems at Reliance Jio

Reliance Jio is having issues since 01:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban District, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Dombivli, Airoli, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Mumbai Internet 6 hours ago
Mumbai Total Blackout 1 day ago
Mumbai Internet 3 days ago
Mumbai Wi-fi 3 days ago
Dombivli Phone 4 days ago
Airoli Phone 5 days ago

Nearby cities with recent reports

Mumbai

6 recent signals

6 hours ago
Dombivli

1 recent signals

4 days ago
Airoli

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:

  • kuldeepvyaas
    Kuldeep Vyas (@kuldeepvyaas) reported from Yashodham, Maharashtra

    5G NETWORK 0% HERE. ,MUMBAI-400101 19.201716,72.865914 Please solve problem .@reliancejio @JioCare @jio

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare tv channels on Jiofiber giving trouble,at times some channels disappear,my plan is 150 Mbps,stb needs to be checked

  • psychedelic604
    Vin (@psychedelic604) reported from Mumbai Suburban, Maharashtra

    @JioCare need help with jio fiber connection. SSID is not showing up and calling your customer care is no help either. Kindly help

  • vsy135
    Vinod Yadav (@vsy135) reported from Mumbai Suburban, Maharashtra

    Pathetic service from @JioCare . Went to kanjur jio office (near huma cinema) to get my father's sim changed as existing one was corrupted. Everyone in that lane had electricity except jio store. Jio representative said "meter had been cut down as electricity bill is not paid"

  • VikasShaw16
    Vikas Shaw (@VikasShaw16) reported from Mumbai Suburban, Maharashtra

    May I know any genuine contact person number I want to install mobile network tower in Mumbai on my rooftop @reliancejio @airtelindia @VodafoneGroup

  • modynishant
    Nishant Mody (@modynishant) reported from Mumbai Suburban, Maharashtra

    Dear @reliancejio we just bought a new jio sim and it’s showing enter network unlock code. We only have 3 attempts left. Kindly guide.

  • KejriwalManav
    Manav Kejriwal (@KejriwalManav) reported from Mumbai, Maharashtra

    @JioCare Saket CHS, Santacruz West. JioFibre not working since 3 days. Everyday the technician is promising to resolve the next day, but no resolution. Unexpected from Jio. Please assist immediately. Mumbai 400054.

  • gunjankhatrii
    gunjan khatri (@gunjankhatrii) reported from Mahape, Maharashtra

    @reliancejio @JioCare @_MukeshAmbani I am trying to order jio fiber box from last 15 days raised ticket also but i am told no stocks ..wanted to know if I can get the fiber setop box ..as never tght this item also will have shortage

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @JioFanClub @reliancejio I have raised an issue and complaint number was given , without anyone visiting the complaint is closed and I’ve got an sms saying problem resolved. How on earth is it possible to check hardware from the backend pathetic service I must say

  • LiveFromALounge
    Ajay Awtaney (@LiveFromALounge) reported from Mumbai Suburban, Maharashtra

    @JioCare when does the service on my postpaid phone resume? Its been 2 months approx and the bills are all@paid (you have a mandate for auto debit). Shall I port the number away?

  • KBrochwala
    Kaushal Broachwala (@KBrochwala) reported from Mumbai Suburban, Maharashtra

    @JioCare, @JioChat Jio down in goregaon east since yesterday night. Kindly resolve ASAP.

  • praachinh
    praachi (@praachinh) reported from Mumbai Suburban, Maharashtra

    @reliancejio @DoT_India @TRAI Jio has been unnecessarily charging me for Netflix subscription which i have deactivated in Sept 2022.When i called the customer care services they said charges are correct and nothing can be done.I request the telecom authorities to help me in this

  • Msumro_
    Mainudeen sumro (@Msumro_) reported from Mumbai, Maharashtra

    @JioCare I'm already in support area and using supported device with 2999 recharge

  • nikhilRC
    nikhilRC (@nikhilRC) reported from Yashodham, Maharashtra

    @JioCare @reliancejio I own a jio fiber conctn, last date to pay bill was 10 April, today mor I see the servics are suspendd. There can b sme issue, may b sme family emergncy tht someone was not able 2 pay the bill, wht is the logic in suspendng service in 2 days post due date

  • CoronaRadiata2
    Corona Radiata (@CoronaRadiata2) reported from Mumbai, Maharashtra

    I don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.

  • CelestinPillai
    Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra

    @JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.

  • hspratik
    Pratik HS Shah (@hspratik) reported from Yashodham, Maharashtra

    @JioCare @JioFiberVoice @reliancejio horrible experience ever while installation of jio fiber, they were sugar coated sweet talkers while taking selling plans & equally unpleasant experience while installation. Please update about cancellation & refund process of order

  • starchaitnya
    Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra

    Hello @JioCare r u seriously care your customer

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Nagendra_TX
    Nagendra_T (@Nagendra_TX) reported

    Dropped calls, weak signals everywhere, and slow data speeds even after paying more. Fix that first ! @airtelindia @reliancejio @airtelnews

  • Sourav_BLR
    Sourav (@Sourav_BLR) reported

    @JioCare @reliancejio it's quite sad that after 3 years when you are you fibre router stops working intermittently your so called engineers are unable to fix it and closing the tickets one after the other. With much disappointment. I am now moving to Airtel @Airtel_Presence

  • yaashuu__
    Yashu Sonawane (@yaashuu__) reported

    @JioCare This is not acceptable. I have already been given multiple timelines which were not honored. Even after SR (SR000033Z7GF) and consumer complaint (Docket No: 9141342), no refund has been processed. Kindly provide exact refund date. Stop sending generic responses.

  • AkhilGera1
    Akhil Gera (@AkhilGera1) reported

    @JioCare Hello @JioCare I don’t want any installation please cancel it, worse service I have ever seen.

  • myselfamrit
    Amrit Thiara (@myselfamrit) reported

    @JioCare I booked Jio Airfiber on 28 March, KYC done on 30 April, jio personal took 2200 from us in cash. Then after several requests no installation done. Then on 10th april 2026 my booking was cancelled by you people. From 10 april I am pleading for my refund of 2200. Plz help.

  • manish_roy7
    Manish Roy (@manish_roy7) reported

    @AlvinDeVlix @TrakinTech @reliancejio Jio owns less bandwidth as compared to airtel that's why jio is lacking in terms of data speed and network, jio's band distribution is the worst as well...

  • hari8769989915
    ALL INFORMATION IN INDIA HELPFULL (@hari8769989915) reported

    @JioCare @esshaan_ Employee or engineer jio fiber team kam hi nhi karti Not sole my problem

  • akrbhat
    Anantha Krishnan (@akrbhat) reported

    @JioCare My Jio Fiber connection +91-4843573915 not working from yesterday (19 April). I raised service request SR00002KLLQQ but engineer didn't come or call and it is still down. Please escalate and fix it ASAP. If not I won't be paying the bill and will disconnect.

  • Adv_Sanjaysinh
    Advocate Sanjaysinh Rathod (@Adv_Sanjaysinh) reported

    @JioCare Nothing going to be happen. Got a call from your some representative and he told that no technician is available and they will attend it by tomorrow only. Is this the standard of handling customer grievance in jio?

  • ps262139
    Prashant Singh (@ps262139) reported

    @JioCare I want exact date by when you are going to install. Like this you can't harass customer. Your technician is also not receiving the call