Reliance Jio Outage Report in Mumbai Suburban District, State of Mahārāshtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours in Mumbai Suburban District, State of Mahārāshtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 26: Problems at Reliance Jio
Reliance Jio is having issues since 06:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
-
Internet (60%)
-
Wi-fi (15%)
-
Phone (13%)
-
Total Blackout (10%)
-
E-mail (3%)
-
TV (%)
Live Outage Map Near Mumbai Suburban District, State of Mahārāshtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Wi-fi | |
| Mumbai |
Wi-fi | |
| Mumbai |
Internet | |
| Mumbai |
Internet | |
| Mumbai |
Internet | |
| Mumbai |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Mumbai Suburban District, State of Mahārāshtra
Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:
-
mohd. iftekhar shaik
(@MohammedIft) reported
from
Mumbai, State of Mahārāshtra
@RonitBoseRoy @VodafoneIN @reliancejio Same problems with me
-
Kamlesh Mewada
(@ikamleshmewada) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio @JioCare @MukeshAmbanima Thoroughly disappointed with JioFiber and it's customer care service. I am unable to connect a work from home device since a month now. The customer care denies to take a complaint giving silly reasons. Please connect on 8828122221 for help
-
Akki ♠️
(@Akki78748284) reported
from
Mumbai Suburban, State of Mahārāshtra
I’ve been having problems with my jio wifi since a month now, have already called four times to no avail, with WFH it’s v difficult to manage! Please help @JioCare
-
maheshk
(@maheshrk8) reported
from
Thāne, State of Mahārāshtra
@JioCare @reliancejio my problem of jiofibre not solved after 1-2 months. In bronze plan I m getting 20mbps instead of 100mbps speed and data of 100gb instead of 250gb you are promising. Please help. All details sent in DM many days back.
-
Priyanka
(@advpm1) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Hi, do you provide JioFiber services around Bandra East, Mumbai location. When tried on your website, it says we will get back to you and on customer care, they are saying, it is available. Can you clarify?
-
𝒾ρяαѕн
(@prashant_shedge) reported
from
Thāne, State of Mahārāshtra
I have already recharged my account on 15th July 2020 and getting expire on 14th Aug 2020 but even after I’m getting sms to recharge the account. Can you kindly check & stop this? This is irritating!!! since today morning, no service on my number Kindly resolve @JioChat @JioCare
-
Denial Sloss (Rohit)
(@rohshah07) reported
from
Mumbai Suburban, State of Mahārāshtra
Hey @reliancejio my internet is down since Saturday. It's literally costing me money as there we're all working from home. Every time I call they're saying "we're assigning an engineer to visit" but that doesn't happen. Please help resolve this.
-
maheshk
(@maheshrk8) reported
from
Thāne, State of Mahārāshtra
@JioCare you have still not solved my problem I sent you all the details on dm. How can you give just 20-40mbps speed and 100gb data when your plan shows 100mb speed and 250gb data ?
-
Amol
(@iamol75) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Where is the person ?....Appointment for Service of your JioFiber connection has been scheduled at your premises. Thank you, Team JioFiber
-
salim a qureshi
(@sq2104) reported
from
Mumbai Suburban, State of Mahārāshtra
Hi @JioCare myjio application is not working when connected to mtnl home broughtband wifi Not providing any information
-
Amreesh Manjrekar
(@amreeshm) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare i hve fiber connection & everytime i open jiocare app on my phone it is showing me double than devices in “my device”... some are randomly connected bt d worst part is i cant identify my own device as d app choses random names for device. #worst #badinterface
-
sanket h katkar
(@sanketkatkar) reported
from
Mumbai, State of Mahārāshtra
@VodafoneIN I think you should migrate all number from your database to @reliancejio Fed-up with call drops and network problem. I really don't understand why you guys can't give proper network after JiO has entered the market. Help me or I'm migrating all my number to Jio
-
Chetan Shiriya
(@chetan123456) reported
from
Thāne, State of Mahārāshtra
@JioCare Very worst customer care not able to solve my Jio donggle issue
-
Pankaj Wani
(@pankajawani) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare But there shall be some limit for reminder messages. Is there any guidelines you follow. Or just send it randomly untill customer does recharge.
-
Nidhi Sharma
(@Msnidhiup) reported
from
Mumbai, State of Mahārāshtra
@JioCare poor network right from morning..very bad ..sec 11 ghansoli
-
Amol
(@iamol75) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare I am following with jio for 4 days to change the router location at my place .. slot is decided and no one calls or shows up.. what kind of service is this .. is this how Mukesh Ambani wants to beat amazon.. can never happen ..
-
Parag Mistry
(@mystryparag) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare @reliancejio my friend has misplaced her phone. Possibly stolen. What is the procedure to deactivate the number at present and get new sim. Please reply urgent. Also is it possible to trace phone or shut down phone using JIO service?
-
lemasolai
(@lemasolai) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare hi jiotv not working....and your chat is not helpful at all...is there a toll free number that I can call to trouble shoot?
-
Karan Maisheri
(@KaranMaisheri) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare @reliancejio after telling me to give my jio and alternate number. No body contacts.. issue is still not fixed. It seems people in customer care only work when they get a port msg. Our entire building is facing this issue but i guess a few customers don't matter to jio.
-
Jarmit Sanghvi
(@jarmitsanghvi00) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare it has now been 10 days and I haven’t received my jii set top box. In spite of calling you every day twice and you people saying the person will come and install it that day itself the person doesn’t care to come. Worst service ever.Foreign investment means spoil service
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Sundar Raj
(@SEOSunsoft) reported
@JioCare When I book a connection, @reliancejio people don't ask for some time. When I cancel why you need 7 days? you take any number of days, as I am not using it, but refund my full money, you should not deduct any money from the day I raised cancellation @VijaySingh.
-
sateesh Kumar
(@sateesh06359768) reported
@JioCare I don't want to continue anymore with jio. Your customer service is worst ever.
-
indian
(@indian09414882) reported
@JioCare can anyone help me wrt jio postpaid plan... Trying to get intouch with 198.. but no success
-
veena somaiya
(@veenaoliveira) reported
@reliancejio please be noted any issues as a customer we are facing when we call up customer care your executives are very rude instead of solving our query they just disconnect the phone. What is the point of using ur service. Ur executive harrassment is too much.
-
veena somaiya
(@veenaoliveira) reported
@JioCare Sorry to say ur executives are useless. Regular paying customers are given worst treatment
-
DO
(@david_O_O_O) reported
@reliancejio Payment was done on the 5th May 6:36 pm ##URGENT & IMPORTANT : URGENT & IMPORTANT : Your bill dated 23-Apr-22 for Jio Number 9769719793 is overdue since 07-May-22. Total amount payable : Rs. 1177.64. Please make bill payment immediately to avoid disruption of service.
-
dhiren pant
(@dhirenpant) reported
@reliancejio @JioCare r u guys nuts, i have already informed thrice over call that I want to continue with your services, but still i m getting disconnection messages. Guys i want to continue with jio, customer is retained,just close the cancellation request
-
DO
(@david_O_O_O) reported
@reliancejio We have always paid the bills well in time but you guys went and disconnected our lines I have the family pack. So everyone’s phone got disconnected. This shows how PATHETIC the cx service and the employees you have
-
Sundar Raj
(@SEOSunsoft) reported
@reliancejio @JioCare When I booked jio fiber, they came at my door steps next moment. After getting money they need 1 full day for initiating installation. When I cancel the connection, they need complete seven days - as per Radha Nair (DGM) Navi Mumbai. Good business ethics.😢 Inference???
-
The Last Ultimatum
(@DUnknwn1) reported
@JioMart I am so fed up with your service. I have order something from your ******* JioMart 2 days back and there's still no update about it. WTF is wrong with you guys ??? @JioCare