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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Mumbai Suburban District, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Aug 6, 9:52 PM GMT+5:30.
  • 61% Internet (61%)
  • 12% Total Blackout (12%)
  • 12% Wi-fi (12%)
  • 12% Phone (12%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban District, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 6: Problems at Reliance Jio

Reliance Jio is having issues since 05:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban District, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, Kalyān, and Thāne.

CityProblem TypeReport Time
Mumbai Wi-fi 1 hour ago
Mumbai Phone 4 hours ago
Mumbai Wi-fi 1 day ago
Mumbai Total Blackout 1 day ago
Mumbai Internet 2 days ago
Mumbai Internet 2 days ago

Nearby cities with recent reports

Mumbai

16 recent signals

1 hour ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:

  • chanchani_
    Anil J. Chanchani (@chanchani_) reported from Mumbai Suburban, Maharashtra

    @JioCare Why Company is holding a Customer's Rs 10000/ deposit lying without any interest

  • HarshJaiwant
    Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, Maharashtra

    How should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @reliancejio @JioCare You only hire Telecallers, Artificial intellect, but you don't have enough tower and service engineer to check the network compatibility.. it's daily pain ! Our day start with frustration. We are planning to go in consumer court @jagograhakjago

  • PRANOY_CHAUAAN
    PRANOY CHAUAAN (@PRANOY_CHAUAAN) reported from Mumbai Suburban, Maharashtra

    @SardarSomdeep @JioCare @Airtel_Presence God Knows now what and when would jio commercially start 5G for everyone - my phone model on the other hand supports more bands then required like Millimetre Wave , which would never connect coz they use MM WAVE to interlink towers

  • AnimeshK11
    Animesh Sunita Dada (@AnimeshK11) reported from Ghātkopar, Maharashtra

    @JioCare Mumbai 400086 Ghatkopar Nityanand Nagar Full areas Bad Jio network 😡😡😡 fully harassment.... Shame on you jio @reliancejio

  • iPoonamRalh
    Poonam Ralh (@iPoonamRalh) reported from Mumbai Suburban, Maharashtra

    @Airtel_Presence I mistakenly recharged my number for 666 but i never got it coz I have ported my number to @JioCare . Can you pls look into this. Recharge did via @Paytm

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra

    @JioCare bas service My welcome offer not received I am not using 5g unlimited data With postpaid number My plan 399 9309855763

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port

  • Deepako53618528
    Deepak ojha (@Deepako53618528) reported from Yashodham, Maharashtra

    @JioFiberVoice @reliancejio @JioCare The service is good but facing issues with the internet it gets down for 4- 5 hrs from last 15 to 20 days no support has been provided The app also doesn't resolve the issue. Worst customer support and issue resolve

  • SmileAwayyy
    Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra

    @reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response

  • GhoshSomu
    somnath (@GhoshSomu) reported from Mumbai, Maharashtra

    @JioCare @Nitaambani56 See this people are just robots, atleast give me a customer care number.

  • nikhilRC
    nikhilRC (@nikhilRC) reported from Yashodham, Maharashtra

    @JioCare @reliancejio I own a jio fiber conctn, last date to pay bill was 10 April, today mor I see the servics are suspendd. There can b sme issue, may b sme family emergncy tht someone was not able 2 pay the bill, wht is the logic in suspendng service in 2 days post due date

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @cankkasera @JioCare @reliancejio Hi I have face call and network both issue... I have just recently port the network candle is only ,1 available. Despite following up no improvement... जियो मैने क्यों लियो... Abhi Aisa lag raha he

  • praveenkushwaha
    Praveen Kushwaha (@praveenkushwaha) reported from Yashodham, Maharashtra

    @JioCare Pathetic service from Jio fibre. Everyday internet down fpr 5-6 hours in Kandivali West area.

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @JioFanClub @reliancejio I have raised an issue and complaint number was given , without anyone visiting the complaint is closed and I’ve got an sms saying problem resolved. How on earth is it possible to check hardware from the backend pathetic service I must say

  • paaaarthhh
    Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra

    @JioCare RT news channel is not working on jio fiber.Please help

  • WhistleBlower_H
    Whistleblower-सिटी बजाओ📢 (@WhistleBlower_H) reported from Yashodham, Maharashtra

    Jio 5g Service Net...Hahahaha. It seems to run at a speed of 2G. 5G Internet service is still not available in cities like Mumbai Metropolitan. Ambani company is fooling all Indians. @reliancejio @JioCare @TRAI

  • UD_SHAH79
    UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra

    @JioCare @reliancejio #jiofiber #worstinternet service provider net down past 12 hours in our area and yet cannot resolve the issue

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra

    Internet not working but green light is there on fiber box. @JioCare How many times will I get internet interruption? Will you refund the amount for downtime?

  • sonianotani
    Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra

    No customer care number. Emails got a few holding replies and then no replies. This is a critical service for us!! @reliancejio @JioCare

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • SaanyaC
    Saanya (@SaanyaC) reported

    @JioCare The service engineer hasn’t even visited neither yesterday nor today in the stipulated time period then how are you solving my request??? @JioCare

  • Gulshan33844744
    Gulshan Kumar singh (@Gulshan33844744) reported

    @JioCare If you can complete my installation tomorrow (07 Aug), then please confirm it now with the engineer's name, contact number, and exact visit time. Otherwise, cancel my order immediately and process a full refund. I don't want any more false promises or generic replies. (2/2)

  • vickypatrickk
    vicky (@vickypatrickk) reported

    Please @JioCare @HDFCBank_Cares @TRAI register the complaint from your end, as I am unable to report this call through the MyJio app because it is a landline number, not a mobile number. Kindly take the necessary action.

  • IamSandipModak
    𝗦𝗔𝗡𝗗𝗜𝗣 𝗠𝗢𝗗𝗔𝗞 (@IamSandipModak) reported

    @reliancejio @JioCare Jio's service is terrible—constant buffering occurs whenever I try to do anything. Even while using Twitter right now, the network isn't working properly; just imagine how bad it is.

  • neha1057930307
    Nehahaha 👽 (@neha1057930307) reported

    @JioCare Paid on 5 Aug. Still no JioFiber installation. No communication, and your installation representative behaved rudely instead of helping. This is unacceptable. Install it today or refund my money. Otherwise, I'll escalate this issue and move my family's connections.#jio

  • mohduma01773530
    mohd umar (@mohduma01773530) reported

    What the hell is this @airtelindia @Airtel_Presence Still nobody reached out to me, seriously u guys are one of the worst provider pls stop the service if you are not capable local team to handle @JioCare can somebody from your sales team can connect me? Need wifi connection

  • TheAmitSaagar
    Amit Saagar - सागराज़ (@TheAmitSaagar) reported

    @JioCare False commitments, missed visits, and fake updates. Despite repeated complaints, no one takes responsibility seriously. Unacceptable service. @JioCare @reliancejio #CustomerService #Faridabad

  • PragatiGoswami7
    Pragati Goswami (@PragatiGoswami7) reported

    @JioCare facing trouble with the jio network speed drop significantly. Help in resolution.

  • a12001411
    Aman Singhal (@a12001411) reported

    @JioCare I don't want this kind of attitude from your on ground representative.I mean if you can't provide connection than why collect money from innocent consumer and then stop attending them. How is this ethical to cheat your customer?

  • TheBoldOne77
    TheBoldOne (@TheBoldOne77) reported

    Dear @JioCare do you intend to refund my money.. it has been 42 days since I made the payment.. and it has been 36 days since you cancelled my request.. and refund is pending.. Dear @reliancejio your customer service has even stopped responding to my messages.. @TRAI plz help🙏