Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Mumbai Suburban District, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 12, 8:02 PM GMT+5:30.
- Internet (54%)
- Wi-fi (21%)
- Phone (13%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai Suburban District, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 12: Problems at Reliance Jio
Reliance Jio is having issues since 09:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai Suburban District, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, and Dombivli.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 8 hours ago |
|
Mumbai
|
Internet | 17 hours ago |
|
Mumbai
|
Phone | 3 days ago |
|
Mumbai
|
Internet | 3 days ago |
|
Mumbai
|
Phone | 4 days ago |
|
Mumbai
|
Internet | 4 days ago |
Nearby cities with recent reports
Community Discussion
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Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@JioCare @reliancejio your Sigma quality will never come.. such a degrade service daily i am facing despite several complaints you are just operating ur AI and phone technology i think u don't have enough tower and service engineer please close my service it's done now
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Ashwini Pawar (@theonlyashwini) reported from Yashodham, MaharashtraWhy struggle to discontinue a number which is not in use ??? @reliancejio @JioCare tired of calling customer service, chatting from the app, visiting gallery!
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Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra@reliancejio jio fiber isn’t working properly in Kopar Khairne. Please fix asap
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@cankkasera @JioCare @reliancejio Hi I have face call and network both issue... I have just recently port the network candle is only ,1 available. Despite following up no improvement... जियो मैने क्यों लियो... Abhi Aisa lag raha he
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Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra@JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....
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Vaibhav Gupta (He/Him/His) (@vaibhav30gup) reported from Yashodham, Maharashtra@LnTFinance even after having #DnD activated, still receiving numerous calls for loan offers. Can u please give me an explanation? I raised my concern multiple times with @JioCare and the complaint falls on Deaf years. @TRAI can u take some action. This is a serious violation.
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ajay (@shuks1986) reported from Yashodham, Maharashtra@JioCare @TRAI having problems in voice call Too much disturbance with jio network i just got back to jio from Airtel but same problem with the same number
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Volney Myron (@volneymyron) reported from Yashodham, MaharashtraThe worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!
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Manav Kejriwal (@KejriwalManav) reported from Mumbai, Maharashtra@JioCare Saket CHS, Santacruz West. JioFibre not working since 3 days. Everyday the technician is promising to resolve the next day, but no resolution. Unexpected from Jio. Please assist immediately. Mumbai 400054.
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satish tiwari (@satishtiwari81) reported from Mumbai Suburban, Maharashtra@reliancejio @RelianceEnt @reliancegroup kindly take notice that jio fibre team had assured us free connection to society.but after 2 month of service started.there is no response from team .feeling cheated from jio fibre .from Satish tiwari veermahal chs lalbaug 9820464853
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Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users are able to enjoy Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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Mainudeen sumro (@Msumro_) reported from Mumbai, Maharashtra@JioCare I'm already in support area and using supported device with 2999 recharge
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manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra@JioCare And once again the wifi has been down since last evening 9pm and not working yet after 12 hrs. Pls escalate this complaint. I don't want ur standard reply.
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SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra@JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio
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Mitesh Saraf (@miteshsaraf78) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare Hey when is #Mumbai getting #5G really sick of this useless currant network 😡
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Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra@airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.
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Dr. Ashish S. Hattangdi (Ph.D) (@ashishhattangdi) reported from Yashodham, Maharashtra@JioCare i wanted to Port our family numbers from prepaid to postpaid family plan. No response from website etc. Pls help
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Mihir Pandya (@mihir_kp) reported from Yashodham, Maharashtra@JioFiberVoice @JioCare cant access Jio fiber internet and could not run diagnostics check, please help
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Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, MaharashtraHow should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio
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Praveen Kushwaha (@praveenkushwaha) reported from Yashodham, Maharashtra@JioCare Pathetic service from Jio fibre. Everyday internet down fpr 5-6 hours in Kandivali West area.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Sushant Sinha (@SSinha10206) reported@reliancejio network issue Very poor
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Prateek Shukla (@imprateekshukla) reported@reliancejio worst ever network
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PK Mohapatra (@Pmohapatra07) reportedWhy jio lack network from evening in our area .. Entering to house 📴 Outside home on Such a pathetic service, we didn't study continuously by this up down . @reliancejio @JioCare
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Mr. X (@Thakkar____) reported@JioCare Paid for 12-month 100 Mbps Jio AirFiber plan but couldn’t use it for 4–5 months due to repeated issues & poor support. Now told router was faulty since Day 1. Hardly used any data. Need 4–5 month extension or compensation ASAP. #JioAirFiber #PoorService @reliancejio
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Aryan Singh (@Aryansi323518h) reported@devashish1505 @JioCare That’s really unfortunate man, hope they fix it soon, I’m still facing the same issue, the lack of accountability is crazy with Jio
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CrazeeTweeter💎 (@crazeeTweeter) reported@Bhaveshpress @JioCare Once you pay to @reliancejio you are at their mercy Got rid of my jio fiber - zero customer support, pathetic service and speed
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Nak sarcastic (@naksarcastic) reported@its7prasad @JioCare You can't even talk to their customer care person. @JioCare is completely fraud.they charged me 1200 INR for relocating connection on 30th March 2026 and after delaying the service i tweeted about cancellation ..today is 12th April and i am yet waiting for my hard earned 1200INR
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Siddhant Ranjan Singh (@siddhantranjans) reported@JioCare Can i not talk to a customer care executive on call and discuss this? Rather than sharing the details over call?
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Manav (@Manav_ab24) reported@JioCare since January Dear customer, we are experiencing Temporary Network Congestion in your area, which may cause interruptions in your Thank you, Team Jio This message is sent by you since January. Do guys even know the meaning of temporary??? I am not paying for this
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random_chaotic_guy (@rand0m_cha0tic) reported@Alkajustshops @reliancejio is hands down worst internet /mobile service provider