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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Mumbai Suburban District, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 1, 8:30 PM GMT+5:30.
  • 64% Internet (64%)
  • 18% Wi-fi (18%)
  • 8% Phone (8%)
  • 7% Total Blackout (7%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban District, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 3: Problems at Reliance Jio

Reliance Jio is currently having issues. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban District, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, Thāne, Dombivli, and Kalyān.

CityProblem TypeReport Time
Mumbai E-mail 1 day ago
Mumbai Internet 1 day ago
Mumbai Internet 1 day ago
Mumbai Internet 2 days ago
Mumbai Total Blackout 2 days ago
Mumbai Total Blackout 2 days ago

Nearby cities with recent reports

Mumbai

13 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare No one has called me no technician has visited and issue is resolved wow you guys are amazing all companies should learn this skill from you without calling/visiting customer and addressing their concerns to resolve issues!

  • devarshibarot28
    Devarshi Barot (@devarshibarot28) reported from Mumbai Suburban, Maharashtra

    @JioCare I had activated and was using Jio 5G welcome offer. My plan was about to expire and I'd recharged with new one before it gets expired. After the shift to new plan my welcome offer is no longer there. Kindly help.

  • Pathak67k
    Tripurari Pathak (@Pathak67k) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare your network gone crazy....i received at least 16 calls from different state including 2 calls from J&k. Everyone is saying that I called them but how ?? I am in a meeting with peoples and my mobile is on table, no one using the how can I make call ??

  • shah7543
    shah (@shah7543) reported from Mumbai Suburban, Maharashtra

    @reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet

  • sonianotani
    Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio 5 days since registering entity on trueconnect and making a payment. Received invoice and email saying registered but we cannot move forward. Multiple complaint raised on email. Extremely frustrated! Urgent support needed

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @reliancejio @JioCare You only hire Telecallers, Artificial intellect, but you don't have enough tower and service engineer to check the network compatibility.. it's daily pain ! Our day start with frustration. We are planning to go in consumer court @jagograhakjago

  • mathewmantony
    मॅथ्यू अँटनी|Mathew Antony|മാത്യു ആന്റണി (@mathewmantony) reported from Mumbai Suburban, Maharashtra

    It's been 2 days @reliancejio internet services is down in Bandra.Apart from the consistency in giving SMS updates that service is not restored,there is no uptime. Will they also give billing reduction to all the subscribers.All are saying that no human interface at all.

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Why should I again revert when I am telling you issue isn’t fixed and I have given you ticket number which captures every details then why you keep on asking me. Please advise what has been done to fix this issue till date?

  • ManishaNanavaty
    manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra

    @JioCare Pls share the number of the area division city level supervisors. This is not done. Every two days the network is down and we keep bearing with it. What quality of service is this??? @TimesNow

  • carlessguy
    Karan G 🇮🇳 (@carlessguy) reported from Mahape, Maharashtra

    @JioCare i need to reboot again and again to use jio 5g. Where as others are able to use it without any issues.

  • Deepako53618528
    Deepak ojha (@Deepako53618528) reported from Yashodham, Maharashtra

    @JioFiberVoice @reliancejio @JioCare The service is good but facing issues with the internet it gets down for 4- 5 hrs from last 15 to 20 days no support has been provided The app also doesn't resolve the issue. Worst customer support and issue resolve

  • piyushpras
    Pc (@piyushpras) reported from Bhiwandi, Maharashtra

    @reliancejio unable to connect to internet by mobile data since 3 hours despite of active plan please help, not even able to make and receive calls. Location shivaji chowk, Bhiwandi 421302 Maharashtra

  • KejriwalManav
    Manav Kejriwal (@KejriwalManav) reported from Mumbai, Maharashtra

    @JioCare Saket CHS, Santacruz West. JioFibre not working since 3 days. Everyday the technician is promising to resolve the next day, but no resolution. Unexpected from Jio. Please assist immediately. Mumbai 400054.

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare tv channels on Jiofiber giving trouble,at times some channels disappear,my plan is 150 Mbps,stb needs to be checked

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare Even Jio fiber speed is bad after upgrading to Rs 999 plan

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare Inspite if registering a new complaint this afternoon at 12:30 I was been told that an engineer would visit by 3pm and it’s already 5pm but nobody here and also no communication, is this truly a 5G experience which you’ll claim??? Poor customer service

  • theonlyashwini
    Ashwini Pawar (@theonlyashwini) reported from Yashodham, Maharashtra

    Why struggle to discontinue a number which is not in use ??? @reliancejio @JioCare tired of calling customer service, chatting from the app, visiting gallery!

  • VikasShaw16
    Vikas Shaw (@VikasShaw16) reported from Mumbai Suburban, Maharashtra

    May I know any genuine contact person number I want to install mobile network tower in Mumbai on my rooftop @reliancejio @airtelindia @VodafoneGroup

  • SmileAwayyy
    Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra

    @reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response

  • UD_SHAH79
    UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra

    @JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • sohini10
    Sohini (@sohini10) reported

    @JioCare hey Jio, after my last DM I got a call from a very helpful agent who assured me a technician would visit my house between 5.23 pm and 6.23 pm to resolve the issue ! LOL ! No one has turned up. Are you guys operating in a different time zone

  • shalabh_44
    shalabh shrivastava (@shalabh_44) reported

    @JioCare Thank you for the response, but this delay is unacceptable. My Jio AirFiber service has been disrupted for days, causing major inconvenience. I request immediate resolution and a clear ETA, otherwise I will be forced to escalate this matter further.

  • Who_shubhamjha
    shubham jha (@Who_shubhamjha) reported

    @JioCare please support

  • debugger_sk
    Debugger (@debugger_sk) reported

    @JioCare Even though I have an international roaming plan, Jio shows no network connection for weeks/months! What am I even paying for?!

  • Smilekhagendra
    khagendra sharma (@Smilekhagendra) reported

    @kasaudhanji99 @JioCare @reliancejio Complaint with Your service provider and Payment method

  • SPSahu2016
    S P SAHU (@SPSahu2016) reported

    Most Horrible Broadband service provider..Out of 30 days , Internet will be disrupted 5-6 days in a month & The irony is that , this horrible company will not bother to solve the issue.. @JioCare @nch1915 @jagograhakjago

  • BHANUPRIME
    BHANU PRIME (@BHANUPRIME) reported

    I'm fed up with Jio ₹899 recharge every month, but no 5G and terrible 4G speeds I can't even study properly, despite the tower being just 100m away. #worst @JioCare Shame on Jio's owner😡 I've been filing complaints for the last three months, and all they do is send the same msg

  • 00tweet_bot00
    Patriot (@00tweet_bot00) reported

    @JioCare its almost 6 hours!!!my airfiber is down badly!!🥲

  • JioCare
    JioCare (@JioCare) reported

    @ShankyPaul_Toko @reliancejio Hi Shanky, we apologize for the inconvenience caused. Your complaint has been registered, however, due to system restrictions, we are unable to confirm the Engineer visit date & time. Request you to use the self-care route to reschedule the engineer visit after few (1/3)

  • Priyadarshan85
    Priyadarshan (@Priyadarshan85) reported

    @JioCare I have been without a working JioFiber connection since last night. I raised a support request with the Jio customer support team yesterday. This morning, the assigned technician called me only to inform me that he had been sent to my old installation address