Reliance Jio Outage Report in Mumbai Suburban District, State of Mahārāshtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai Suburban District, State of Mahārāshtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at Reliance Jio
Reliance Jio is having issues since 01:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (61%)
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Wi-fi (13%)
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Phone (13%)
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Total Blackout (10%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Mumbai Suburban District, State of Mahārāshtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne and Mira Road.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Mumbai Suburban District, State of Mahārāshtra
Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:
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lemasolai
(@lemasolai) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare hi jiotv not working....and your chat is not helpful at all...is there a toll free number that I can call to trouble shoot?
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Nidhi Sharma
(@Msnidhiup) reported
from
Mumbai, State of Mahārāshtra
@JioCare poor network right from morning..very bad ..sec 11 ghansoli
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Karan Maisheri
(@KaranMaisheri) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare @reliancejio after telling me to give my jio and alternate number. No body contacts.. issue is still not fixed. It seems people in customer care only work when they get a port msg. Our entire building is facing this issue but i guess a few customers don't matter to jio.
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Priyanka
(@advpm1) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Hi, do you provide JioFiber services around Bandra East, Mumbai location. When tried on your website, it says we will get back to you and on customer care, they are saying, it is available. Can you clarify?
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Jarmit Sanghvi
(@jarmitsanghvi00) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare it has now been 10 days and I haven’t received my jii set top box. In spite of calling you every day twice and you people saying the person will come and install it that day itself the person doesn’t care to come. Worst service ever.Foreign investment means spoil service
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Amol
(@iamol75) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Where is the person ?....Appointment for Service of your JioFiber connection has been scheduled at your premises. Thank you, Team JioFiber
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Denial Sloss (Rohit)
(@rohshah07) reported
from
Mumbai Suburban, State of Mahārāshtra
Hey @reliancejio my internet is down since Saturday. It's literally costing me money as there we're all working from home. Every time I call they're saying "we're assigning an engineer to visit" but that doesn't happen. Please help resolve this.
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Amol
(@iamol75) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare I am following with jio for 4 days to change the router location at my place .. slot is decided and no one calls or shows up.. what kind of service is this .. is this how Mukesh Ambani wants to beat amazon.. can never happen ..
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salim a qureshi
(@sq2104) reported
from
Mumbai Suburban, State of Mahārāshtra
Hi @JioCare myjio application is not working when connected to mtnl home broughtband wifi Not providing any information
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mohd. iftekhar shaik
(@MohammedIft) reported
from
Mumbai, State of Mahārāshtra
@RonitBoseRoy @VodafoneIN @reliancejio Same problems with me
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𝒾ρяαѕн
(@prashant_shedge) reported
from
Thāne, State of Mahārāshtra
I have already recharged my account on 15th July 2020 and getting expire on 14th Aug 2020 but even after I’m getting sms to recharge the account. Can you kindly check & stop this? This is irritating!!! since today morning, no service on my number Kindly resolve @JioChat @JioCare
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Chetan Shiriya
(@chetan123456) reported
from
Thāne, State of Mahārāshtra
@JioCare Very worst customer care not able to solve my Jio donggle issue
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maheshk
(@maheshrk8) reported
from
Thāne, State of Mahārāshtra
@JioCare @reliancejio my problem of jiofibre not solved after 1-2 months. In bronze plan I m getting 20mbps instead of 100mbps speed and data of 100gb instead of 250gb you are promising. Please help. All details sent in DM many days back.
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Amreesh Manjrekar
(@amreeshm) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare i hve fiber connection & everytime i open jiocare app on my phone it is showing me double than devices in “my device”... some are randomly connected bt d worst part is i cant identify my own device as d app choses random names for device. #worst #badinterface
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maheshk
(@maheshrk8) reported
from
Thāne, State of Mahārāshtra
@JioCare you have still not solved my problem I sent you all the details on dm. How can you give just 20-40mbps speed and 100gb data when your plan shows 100mb speed and 250gb data ?
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Pankaj Wani
(@pankajawani) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare But there shall be some limit for reminder messages. Is there any guidelines you follow. Or just send it randomly untill customer does recharge.
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subhash harlalka
(@SubhashHarlalka) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare No help number is reachable for resolving set top box issue. New STB is not functioning. Can you please do something. My no 9324249288.
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Parag Mistry
(@mystryparag) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare @reliancejio my friend has misplaced her phone. Possibly stolen. What is the procedure to deactivate the number at present and get new sim. Please reply urgent. Also is it possible to trace phone or shut down phone using JIO service?
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sanket h katkar
(@sanketkatkar) reported
from
Mumbai, State of Mahārāshtra
@VodafoneIN I think you should migrate all number from your database to @reliancejio Fed-up with call drops and network problem. I really don't understand why you guys can't give proper network after JiO has entered the market. Help me or I'm migrating all my number to Jio
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Kamlesh Mewada
(@ikamleshmewada) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio @JioCare @MukeshAmbanima Thoroughly disappointed with JioFiber and it's customer care service. I am unable to connect a work from home device since a month now. The customer care denies to take a complaint giving silly reasons. Please connect on 8828122221 for help
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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सोम
(@som_s101) reported
@JioCare Sir , you can pick any time in last 24 hours, the problem is there!
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Sachincyb
(@sachincyb) reported
@JioCare hi can you please let me know what is the minimum recharge available just for calling on jio network? No internet just calling. The sim is being used in a smart phone,it have outgoing right now & it's a corporate sim
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Parthiban Lakshmanan
(@Parthi4u2) reported
Network Too Slow In My Area.. Very Poor Network Jio. @JioCare
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Chaitanya Pulagala
(@PulagalaC) reported
@JioCare @JioCare if your connectivity and customer service was good in the first place, I would not have ported.. so please stay clear of this conversation
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Amit Perfect
(@amitkumar22092) reported
@reliancejio i want to install jio fibre but jio official says there is no space in poll for new customer, its already full -: Location :- STREET_"Ghato bagicha' Dist_'GUMLA' STATE_JHARKHAND. please help😓🙏 i want to install jio fibre....!
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Nation_First
(@ravikumar2041) reported
@Airtel_Presence You might not be able to reach out as you don’t have signal here... also my alternative number is @reliancejio will that be ok???
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Mayurjit
(@Mayurjit2) reported
@reliancejio you are literally having the worst network connection literally the worst...... please try to solve this issue or else I'll have to change to Airtel or VI... your customer helpline guys are good for nothing they just b make excuses instead of giving a solution
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Nikhil Jain
(@NikhilJ34301169) reported
Still waiting for customer care call. So this kind of response is given by Jio after taking money from customers pocket. No call no queries for customers and says that they are best In customer care service #postpaidscam @JioCare @reliancejio
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aubrey 🍷🍿 |
(@Ampersand202020) reported
@reliancejio @JioCare I need to schedule a pickup but you aren't responding to my tweets or DM to help since past two hours. You have the lousiest social media team around here!
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Martin
(@MrNotworking) reported
@JioCare In Burla you have pathetic service . Speed is less than BSNL 3G . I can't believe it. After too many times complaint you are not able take action . @Airtel @ViCustomerCare What is your data speed and network strength in Indra chowk burla. I will do Number Port.