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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 5 outage signals in the last 24 hours around Mumbai Suburban District, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 13, 10:18 PM GMT+5:30.
  • 62% Internet (62%)
  • 14% Wi-fi (14%)
  • 10% Phone (10%)
  • 10% Total Blackout (10%)
  • 2% E-mail (2%)
  • 2% TV (2%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban District, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 13: Problems at Reliance Jio

Reliance Jio is having issues since 09:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban District, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, Mumbai Suburban, Dombivli, and Kalyān.

CityProblem TypeReport Time
Mumbai Internet 5 hours ago
Mumbai Wi-fi 6 hours ago
Mumbai Internet 9 hours ago
Mumbai Internet 10 hours ago
Mumbai Internet 15 hours ago
Mumbai Phone 1 day ago

Nearby cities with recent reports

Mumbai

71 recent signals

5 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:

  • ManishaNanavaty
    manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra

    @JioCare And once again the wifi has been down since last evening 9pm and not working yet after 12 hrs. Pls escalate this complaint. I don't want ur standard reply.

  • Pathak67k
    Tripurari Pathak (@Pathak67k) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare your network gone crazy....i received at least 16 calls from different state including 2 calls from J&k. Everyone is saying that I called them but how ?? I am in a meeting with peoples and my mobile is on table, no one using the how can I make call ??

  • anil_anilmenon
    Anil Menon (@anil_anilmenon) reported from Yashodham, Maharashtra

    @JioCare @reliancejio @AndheriLOCA I have 2 personal and 1 Corporate JioFiber internet connection. The internet connection is down on a regular basis. Yesterday the internet service was not available from 12pm to 7pm. Today again there is no internet connection since 12pm

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra

    Internet not working but green light is there on fiber box. @JioCare How many times will I get internet interruption? Will you refund the amount for downtime?

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra

    @reliancejio jio fiber isn’t working properly in Kopar Khairne. Please fix asap

  • vinodpbakliwal
    vinod bakliwal (@vinodpbakliwal) reported from Yashodham, Maharashtra

    @JioCare hi i am jiofiber user i want to pause my connection as i will not be in the town for more than 2 months. Please help me

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare one thing is for sure will never port to @reliancejio as their executive couldn't call in more than 5 days. It's their 5g service

  • hspratik
    Pratik HS Shah (@hspratik) reported from Yashodham, Maharashtra

    @JioCare @JioFiberVoice @reliancejio horrible experience ever while installation of jio fiber, they were sugar coated sweet talkers while taking selling plans & equally unpleasant experience while installation. Please update about cancellation & refund process of order

  • KejriwalManav
    Manav Kejriwal (@KejriwalManav) reported from Mumbai, Maharashtra

    @JioCare Saket CHS, Santacruz West. JioFibre not working since 3 days. Everyday the technician is promising to resolve the next day, but no resolution. Unexpected from Jio. Please assist immediately. Mumbai 400054.

  • nikhilRC
    nikhilRC (@nikhilRC) reported from Yashodham, Maharashtra

    @JioCare @reliancejio I own a jio fiber conctn, last date to pay bill was 10 April, today mor I see the servics are suspendd. There can b sme issue, may b sme family emergncy tht someone was not able 2 pay the bill, wht is the logic in suspendng service in 2 days post due date

  • psychedelic604
    Vin (@psychedelic604) reported from Mumbai Suburban, Maharashtra

    @JioCare need help with jio fiber connection. SSID is not showing up and calling your customer care is no help either. Kindly help

  • satishtiwari81
    satish tiwari (@satishtiwari81) reported from Mumbai Suburban, Maharashtra

    @reliancejio @RelianceEnt @reliancegroup kindly take notice that jio fibre team had assured us free connection to society.but after 2 month of service started.there is no response from team .feeling cheated from jio fibre .from Satish tiwari veermahal chs lalbaug 9820464853

  • surensadwelkar
    Surendra Sadwelkar (@surensadwelkar) reported from Mumbai Suburban, Maharashtra

    @JioCare i have complained 2 times so far that I cannot make or receive calls sometimes, i am not able to call any emergency numbers like 100. So far my issue remains unresolved. If Jio is not able to resolve my issue i will have to port out.

  • PrashantMello
    Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra

    @JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....

  • AnimeshK11
    Animesh Sunita Dada (@AnimeshK11) reported from Ghātkopar, Maharashtra

    @JioCare Mumbai 400086 Ghatkopar Nityanand Nagar Full areas Bad Jio network 😡😡😡 fully harassment.... Shame on you jio @reliancejio

  • PRANOY_CHAUAAN
    PRANOY CHAUAAN (@PRANOY_CHAUAAN) reported from Mumbai Suburban, Maharashtra

    @SardarSomdeep @JioCare @Airtel_Presence God Knows now what and when would jio commercially start 5G for everyone - my phone model on the other hand supports more bands then required like Millimetre Wave , which would never connect coz they use MM WAVE to interlink towers

  • Deepako53618528
    Deepak ojha (@Deepako53618528) reported from Yashodham, Maharashtra

    @JioFiberVoice @reliancejio @JioCare The service is good but facing issues with the internet it gets down for 4- 5 hrs from last 15 to 20 days no support has been provided The app also doesn't resolve the issue. Worst customer support and issue resolve

  • sarfrazansarii
    SARFRAZ ANSARI (@sarfrazansarii) reported from Mumbai Suburban, Maharashtra

    Hii @JioCare My Phone Is 5G My Jio Sim Is 5g But it not showing 5g Please Help me

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port

  • CelestinPillai
    Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra

    @JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • AyushChandel5
    Ayush Chandel (@AyushChandel5) reported

    Very disappointed with @JioCare are. I’ve been a regular JioFiber customer, renewing my plan every month. This time, while making my usual payment, the 12-month plan was selected by default. I mistakenly paid ₹12,000+ thinking it was my regular monthly bill.

  • kkishor7832863
    kkishor (@kkishor7832863) reported

    @reliancejio @JioCare Even Aircel’s 3G service was better than yours. If you cannot provide proper service, then discontinue operations in the entire area immediately.

  • 998ankit
    Ankit Agrawal (@998ankit) reported

    @JioCare Hi, I have performed both steps multiple times but getting only one response There is temporary issue going on from past 5 days. Please look into this issue at earliest

  • sri_varad
    R.Sriram Varadarajan (@sri_varad) reported

    @JioCare @reliancejio @MukeshAmbani_ On asking for help, I was told to DM my JioFiber ID and registered mobile number. I did that immediately. Your response? The same copy-paste template blaming "system limitations" and asking me to use the app. No case-specific update. No timeline. No accountability.

  • rao_rohit2110
    rohit (@rao_rohit2110) reported

    @JioCare 1st of all it is very disappointing to have taken your jio fiber, very pathetic after sales. My engineering visit schedule has changed a good 3 times with no response, my local internet was much better. Plz tell me the procedure to cancel my connection.

  • animesh_deb
    Animesh Deb অনিমেশ দেব (@animesh_deb) reported

    Jio mobile internet has been very poor in the past few days in Guwahati. Please fix it ASAP @reliancejio @JioCare

  • sindhibhau
    Karan Java (@sindhibhau) reported

    Appointment was scheduled for today. Its been rescheduled for tomorrow. No resolution. Without net for almost 12 hours. What a great service @reliancejio @JioCare

  • raj_adhia
    raj adhia (@raj_adhia) reported

    @JioCare Coz I have installed a week ago paid 3 months advance and now it has not been working since 4 says see the screenshots and your customer support team has even refused to refund and they don’t know when the issue will be resolved @reliancejio @jagograhakjago

  • Abhishekg_jmd
    Abhishek Goel (@Abhishekg_jmd) reported

    @JioCare The situation is same with you Jokers, good for nothing. If possible shut down the business instead of frustrating the subscribers. Today it was due and expected to be resolved. Neither anyone bothered to reply nor any update. Forget gaining you guys don’t deserve busns.

  • kanishk111
    Kanishk Sinha 🇮🇳 (@kanishk111) reported

    Jio fibre still not working as all govt. website wont work while connected to jio fibre wifi. If other subscribers are facing this issue, come forward. I am falling short of words how worthless this company and their response team is! @reliancejio @JioCare