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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 6 outage signals in the last 24 hours around Mumbai Suburban District, including 6 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jun 14, 7:29 AM GMT+5:30.
  • 66% Internet (66%)
  • 17% Wi-fi (17%)
  • 8% Phone (8%)
  • 7% Total Blackout (7%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban District, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 14: Problems at Reliance Jio

Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban District, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, Dombivli, Kalyān, Mumbai Suburban, and Airoli.

CityProblem TypeReport Time
Mumbai Wi-fi 1 hour ago
Mumbai Internet 15 hours ago
Mumbai Internet 17 hours ago
Mumbai Internet 18 hours ago
Mumbai Internet 19 hours ago
Mumbai Total Blackout 22 hours ago

Nearby cities with recent reports

Mumbai

51 recent signals

1 hour ago
Thāne

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:

  • shreyplaysYT
    LFO Shrey Plays (@shreyplaysYT) reported from Mumbai Suburban, Maharashtra

    What is it with @reliancejio @PlayApex ping problems. Every alternate game the ping is at above 200ms. So annoying nd irritating.

  • sarfrazansarii
    SARFRAZ ANSARI (@sarfrazansarii) reported from Mumbai Suburban, Maharashtra

    Hii @JioCare My Phone Is 5G My Jio Sim Is 5g But it not showing 5g Please Help me

  • ManishaNanavaty
    manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra

    @JioCare And once again the wifi has been down since last evening 9pm and not working yet after 12 hrs. Pls escalate this complaint. I don't want ur standard reply.

  • ManishaNanavaty
    manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra

    @JioCare Pls share the number of the area division city level supervisors. This is not done. Every two days the network is down and we keep bearing with it. What quality of service is this??? @TimesNow

  • khushijain_2
    khushi Jain (@khushijain_2) reported from Bhiwandi, Maharashtra

    @JioCare There's no network in my phone

  • Pathak67k
    Tripurari Pathak (@Pathak67k) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare your network gone crazy....i received at least 16 calls from different state including 2 calls from J&k. Everyone is saying that I called them but how ?? I am in a meeting with peoples and my mobile is on table, no one using the how can I make call ??

  • devarshibarot28
    Devarshi Barot (@devarshibarot28) reported from Mumbai Suburban, Maharashtra

    @JioCare I had activated and was using Jio 5G welcome offer. My plan was about to expire and I'd recharged with new one before it gets expired. After the shift to new plan my welcome offer is no longer there. Kindly help.

  • starchaitnya
    Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra

    Hello @JioCare r u seriously care your customer

  • vrochlani
    Vishal H Rochlani (@vrochlani) reported from Yashodham, Maharashtra

    @JioCare Its surprising to note that we can't have access to older invoice.Which company is doing that only yours? Was not able to access the Invoice of Sept'22. Kindly be customer friendly in your support. Does your acc also deletes it after 180 days, then y not access to clients.

  • CelestinPillai
    Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra

    @JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.

  • ashishhattangdi
    Dr. Ashish S. Hattangdi (Ph.D) (@ashishhattangdi) reported from Yashodham, Maharashtra

    @JioCare i wanted to Port our family numbers from prepaid to postpaid family plan. No response from website etc. Pls help

  • agarwalvishnu
    vishnu agarwal (@agarwalvishnu) reported from Mumbai Suburban, Maharashtra

    @JioCare No solution to my complaint yet...

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare tv channels on Jiofiber giving trouble,at times some channels disappear,my plan is 150 Mbps,stb needs to be checked

  • SmileAwayyy
    Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra

    @reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response

  • nikhilRC
    nikhilRC (@nikhilRC) reported from Yashodham, Maharashtra

    @JioCare @reliancejio I own a jio fiber conctn, last date to pay bill was 10 April, today mor I see the servics are suspendd. There can b sme issue, may b sme family emergncy tht someone was not able 2 pay the bill, wht is the logic in suspendng service in 2 days post due date

  • sheldondsouza38
    Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra

    @airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.

  • Msumro_
    Mainudeen sumro (@Msumro_) reported from Mumbai, Maharashtra

    @JioCare I'm already in support area and using supported device with 2999 recharge

  • theonlyashwini
    Ashwini Pawar (@theonlyashwini) reported from Yashodham, Maharashtra

    Why struggle to discontinue a number which is not in use ??? @reliancejio @JioCare tired of calling customer service, chatting from the app, visiting gallery!

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @JioFanClub @reliancejio I have raised an issue and complaint number was given , without anyone visiting the complaint is closed and I’ve got an sms saying problem resolved. How on earth is it possible to check hardware from the backend pathetic service I must say

  • KBrochwala
    Kaushal Broachwala (@KBrochwala) reported from Mumbai Suburban, Maharashtra

    @JioCare, @JioChat Jio down in goregaon east since yesterday night. Kindly resolve ASAP.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • RittikSwar
    Rittik Swar (@RittikSwar) reported

    @VikasKu36321821 @JioCare @reliancejio Jio's service is really ****. Peak harassing. It shows otp going to old no stilli didn't find on old sim. Pure scam Disastrous management

  • AshishR11931632
    Ashish Rai (@AshishR11931632) reported

    @RIL_Updates @RIL_Updates And this also contains predatory customer policy - you took 1200 relocation amount but still gave me air fiber instead of fiber and usurped my advance. and your cusomer care @JioCare saying for 7 months we are processing it - shame on you

  • baishalidasgup5
    APOBANGPO💜2025 (the purple year) (@baishalidasgup5) reported

    @JioCare @reliancejio There is dedicated FIFA World Cup TV on Home page on Jio Fiber which is accessible to many users but I can’t get access to it. Why’s is this happening? I have a plan of 899 and still this issue is there. Let me know when will this thing going to fix.

  • Shyamalkhan2010
    Shyamal kumar Kha (@Shyamalkhan2010) reported

    @JioCare I contacted your call support and they said they will fix it within 2 hours but it's more than 2hrs. When will it be fixed?

  • RazeevPatel
    Razeev Patel (@RazeevPatel) reported

    I am writing to inform you that I will be porting my number to Airtel due to persistent network issues in the 590019 pincode area of Hanuman Nagar, Belagavi. If u want me to stay in jio kindly improve ur network before it get ported @JioCare

  • vaishakmptweets
    Vaishak (@vaishakmptweets) reported

    @JioCare #JioFiber Worst service by JioFiber in kannur kerala . No internet connection which is basic need. When I try to raise service complaint, they are giving service engineers appointment after 5-6 days. Very poor service. @reliancejio @FIFAWorldCup

  • rj_rajeev12
    Rajeev T (@rj_rajeev12) reported

    @JioCare There is impossible to directly reach a human through customer care options... While getting new connection everything is smooth.. what about customer care?? No chat options with human??

  • vedtiwari18
    desi style (@vedtiwari18) reported

    @JioCare @reliancejio What a pathetic company. The ticket was auto-closed without any resolution. Poor coordination, repeated requests for the same information, missed commitments, and still no actual fix. This is one of the worst customer service experiences I have had.

  • NikhilS21326223
    Elon Mast (@NikhilS21326223) reported

    @JioCare From 5 days my internet speed has drop down dead , only .92 mbps of speed and when I'm trying to call your executive, I cant reach out to them , can't access ott apps too smoothly, kindly look into the matter and help me setup with anyone for further steps

  • SatyaPraka1975
    Satya Prakash (@SatyaPraka1975) reported

    @reliancejio @JioCare I am facing extreme worst network connectivity from yesterday. 5g also not working since yesterday. Kindly look into this.