Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 6 outage signals in the last 24 hours around Mumbai Suburban District, including 6 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jun 13, 5:35 PM GMT+5:30.
- Internet (67%)
- Wi-fi (16%)
- Phone (8%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai Suburban District, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 13: Problems at Reliance Jio
Reliance Jio is having issues since 02:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai Suburban District, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, Dombivli, Kalyān, Mumbai Suburban, and Airoli.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 3 hours ago |
|
Mumbai
|
Internet | 4 hours ago |
|
Mumbai
|
Internet | 5 hours ago |
|
Mumbai
|
Internet | 6 hours ago |
|
Mumbai
|
Total Blackout | 10 hours ago |
|
Mumbai
|
Internet | 23 hours ago |
Nearby cities with recent reports
Community Discussion
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Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:
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CJ (@JagtianiShekhar) reported from Yashodham, Maharashtra@reliancejio @JioCare WIFi issue since yesterday and completely down since yesterday night. Please resolve immediately, thanks.
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Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare Why should I again revert when I am telling you issue isn’t fixed and I have given you ticket number which captures every details then why you keep on asking me. Please advise what has been done to fix this issue till date?
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Vaibhav Gupta (He/Him/His) (@vaibhav30gup) reported from Yashodham, Maharashtra@LnTFinance even after having #DnD activated, still receiving numerous calls for loan offers. Can u please give me an explanation? I raised my concern multiple times with @JioCare and the complaint falls on Deaf years. @TRAI can u take some action. This is a serious violation.
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Manav Kejriwal (@KejriwalManav) reported from Mumbai, Maharashtra@JioCare Saket CHS, Santacruz West. JioFibre not working since 3 days. Everyday the technician is promising to resolve the next day, but no resolution. Unexpected from Jio. Please assist immediately. Mumbai 400054.
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Anil Menon (@anil_anilmenon) reported from Yashodham, Maharashtra@JioCare @reliancejio @AndheriLOCA I have 2 personal and 1 Corporate JioFiber internet connection. The internet connection is down on a regular basis. Yesterday the internet service was not available from 12pm to 7pm. Today again there is no internet connection since 12pm
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PRANOY CHAUAAN (@PRANOY_CHAUAAN) reported from Mumbai Suburban, Maharashtra@SardarSomdeep @JioCare @Airtel_Presence God Knows now what and when would jio commercially start 5G for everyone - my phone model on the other hand supports more bands then required like Millimetre Wave , which would never connect coz they use MM WAVE to interlink towers
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Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, Maharashtra@JioCare need to connect to customer care
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Corona Radiata (@CoronaRadiata2) reported from Mumbai, MaharashtraI don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.
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manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra@JioCare And once again the wifi has been down since last evening 9pm and not working yet after 12 hrs. Pls escalate this complaint. I don't want ur standard reply.
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Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra@JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@reliancejio @JioCare it's frustrating time, taking twice the recharge but not given one single improvement in the jio... Everyday we are facing issue! I am not expecting such delay in service from Jio.. the more we raise whistle blow the more you are ignoring us big shame...
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khushi Jain (@khushijain_2) reported from Bhiwandi, Maharashtra@JioCare There's no network in my phone
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Devarshi Barot (@devarshibarot28) reported from Mumbai Suburban, Maharashtra@JioCare I had activated and was using Jio 5G welcome offer. My plan was about to expire and I'd recharged with new one before it gets expired. After the shift to new plan my welcome offer is no longer there. Kindly help.
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Nidhaye Phand (@nidhayephand) reported from Yashodham, Maharashtra@JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!
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Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra@JioCare RT news channel is not working on jio fiber.Please help
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Vishal H Rochlani (@vrochlani) reported from Yashodham, Maharashtra@JioCare Its surprising to note that we can't have access to older invoice.Which company is doing that only yours? Was not able to access the Invoice of Sept'22. Kindly be customer friendly in your support. Does your acc also deletes it after 180 days, then y not access to clients.
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Vinod Yadav (@vsy135) reported from Mumbai Suburban, MaharashtraPathetic service from @JioCare . Went to kanjur jio office (near huma cinema) to get my father's sim changed as existing one was corrupted. Everyone in that lane had electricity except jio store. Jio representative said "meter had been cut down as electricity bill is not paid"
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K.G.Nair (@krish30777) reported from Mumbai Suburban, Maharashtra@JioCare Since We are paying for 28 days why Team Jio's auto generated voice message hearing again and again... Such nasty experience with Jio. I know my recharge day... Pls stop this non sense or else I'll port to some other service. My Jio no. 8369338628
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NLG (@nlgogri) reported from Yashodham, Maharashtra@JioCinema app is not smooth at all. While watching highlights if you press back 10 second button then video freezes and commentary runs. Very pathetic experience @BCCI of watching ipl this year. Hope you address this issue at earliest @reliancejio
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Sonal Thakur (@Sonalthakur_ds) reported@JioCare Complaint No. MI0001RJ63T. It's been 2 days and my Unlimited 5G issue is still unresolved. I received only generic replies and no actual solution. Please resolve this without creating further inconvenience.
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Surya Yadav (@nolimitsurya) reported@JioCare It's been 5+ days. Engineer visit gets scheduled daily but no one arrives. The tracking link doesn't work either. Tired of false promises. Please resolve this issue urgently.
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Samir (@viziks) reported@JioCare @jio_fiber Your services have become pathetic and your engineers have gamed the system by reporting premises closed. My Air Fibre connection which is about 1.5 years old has become extremely unreliable with at least one outage daily.
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Harpreet Singh 🦉 (@happytradr) reported@JioCare Jio fiber connection dead since last 6+ days and no one is ready to help me. The local guy says he has no manpower for the repair work. Please look on priority. This is second request that I have raised in the last 7 days. Request ID : SR00002LR9N6
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Vikash (@VikashR69629331) reported@JioCare Wht is this I already payment on 11 th of July then why jio care ask to pay twice .....worst customer service
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Sonal Thakur (@Sonalthakur_ds) reported@JioCare Your not call me yet reply me fast solve my problem as soon as possible
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ShruT (@shruti2909) reported@JioCare And FYI, this particular person doesn’t ever come. You guys have employed useless bunch of people who never visit and keep the customer waiting. I waited the entire day after morning and here we are again with no clue of a technician @reliancejio @JioCare
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Srikrishna 🏏🏀 (@1998Srikrishna) reportedPathetic service @reliancejio @JioCare The internet connection at home is down since last evening. I've raised a request and scheduled for an appointment earlier today but the engineer didn't show up. And also without his contact details, how do I contact him? Kindly help.
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Soumyaranjan Patra (@Soumya___2004) reportedPaid for high-speed data but getting dial-up speeds for the last 7 days. @JioCare, the network performance has been pathetic. Please check the network tower/congestion in my location and fix this sluggish speed! 👎🏽🔥
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nick (@Nick_N_Shah) reported@JioCare Harshit Can pls urgent help connect on dm just need to discuss SR0000385M5P, coz in last SR also bank details & cancelled cheq image was sent. Can you pls help by UPDATING. But why multiple times same issue?