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Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 12 outage signals in the last 24 hours around Mumbai Suburban District, including 12 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jun 12, 8:20 AM GMT+5:30.
  • 67% Internet (67%)
  • 17% Wi-fi (17%)
  • 7% Phone (7%)
  • 6% Total Blackout (6%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban District, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 12: Problems at Reliance Jio

Reliance Jio is having issues since 07:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban District, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, Dombivli, Kalyān, Mumbai Suburban, and Airoli.

CityProblem TypeReport Time
Mumbai Internet 2 hours ago
Mumbai Wi-fi 12 hours ago
Mumbai Internet 13 hours ago
Mumbai Wi-fi 14 hours ago
Mumbai Total Blackout 15 hours ago
Mumbai Phone 16 hours ago

Nearby cities with recent reports

Mumbai

45 recent signals

2 hours ago
Thāne

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:

  • UD_SHAH79
    UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra

    @JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks

  • a_r_momin
    Abdul Rehman (@a_r_momin) reported from Khoni, Maharashtra

    @reliancejio @JioCare please make network connection stable in bhiwandi. pincode 421302. I'm feeling fool after arecharging with full year plan.

  • TheVinodNair
    Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra

    @JioCare Everytime I am given this same vague replies and no concrete resolution. Huge mistake that I ported out from Airtel to Jio for such sub standard network and more so for such pathetic service experience as no one in Jio ever listens. Such arrogance

  • mehak_kala
    Mehak Kala (@mehak_kala) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio @JioFiberChennai When v need the connection then why it takes only half a day. Horrible sales team especially Hemant Singh frm Thane branch +919321003391 Need dis sorted asap

  • praveenkushwaha
    Praveen Kushwaha (@praveenkushwaha) reported from Yashodham, Maharashtra

    @JioCare Pathetic service from Jio fibre. Everyday internet down fpr 5-6 hours in Kandivali West area.

  • RameezKudaiRK
    Rameez (@RameezKudaiRK) reported from Bhiwandi, Maharashtra

    Call drops internet down still very bad condition @JioCare @reliancejio #PoorNetwork whole day tweet posting 2km away frm my area thts the ridiculous network in my area 421302

  • nlgogri
    NLG (@nlgogri) reported from Yashodham, Maharashtra

    @JioCinema app is not smooth at all. While watching highlights if you press back 10 second button then video freezes and commentary runs. Very pathetic experience @BCCI of watching ipl this year. Hope you address this issue at earliest @reliancejio

  • psychedelic604
    Vin (@psychedelic604) reported from Mumbai Suburban, Maharashtra

    @JioCare need help with jio fiber connection. SSID is not showing up and calling your customer care is no help either. Kindly help

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra

    @JioCare In my jio fiber plan,of Rs 999,I am getting a speed of 31 and 25 ,when it is supposed to be 150 or whereabouts, what is the reason for slow speed ? Please check

  • sheldondsouza38
    Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra

    @airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.

  • vsy135
    Vinod Yadav (@vsy135) reported from Mumbai Suburban, Maharashtra

    Pathetic service from @JioCare . Went to kanjur jio office (near huma cinema) to get my father's sim changed as existing one was corrupted. Everyone in that lane had electricity except jio store. Jio representative said "meter had been cut down as electricity bill is not paid"

  • theonlyashwini
    Ashwini Pawar (@theonlyashwini) reported from Yashodham, Maharashtra

    Why struggle to discontinue a number which is not in use ??? @reliancejio @JioCare tired of calling customer service, chatting from the app, visiting gallery!

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Mumbai Suburban, Maharashtra

    @JioCare bad network Network is not working Service is bad

  • PRANOY_CHAUAAN
    PRANOY CHAUAAN (@PRANOY_CHAUAAN) reported from Mumbai Suburban, Maharashtra

    @SardarSomdeep @JioCare @Airtel_Presence God Knows now what and when would jio commercially start 5G for everyone - my phone model on the other hand supports more bands then required like Millimetre Wave , which would never connect coz they use MM WAVE to interlink towers

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra

    Internet not working but green light is there on fiber box. @JioCare How many times will I get internet interruption? Will you refund the amount for downtime?

  • VikasShaw16
    Vikas Shaw (@VikasShaw16) reported from Mumbai Suburban, Maharashtra

    May I know any genuine contact person number I want to install mobile network tower in Mumbai on my rooftop @reliancejio @airtelindia @VodafoneGroup

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Intermittent connection loss!! I am done now take some effort to investigate open the ticket listen to what your representative has advised & then let me know on what grounds you have closed the ticket without providing resolution and none of you jerks making an effort to call me

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @JioFanClub @reliancejio I have raised an issue and complaint number was given , without anyone visiting the complaint is closed and I’ve got an sms saying problem resolved. How on earth is it possible to check hardware from the backend pathetic service I must say

  • WhistleBlower_H
    Whistleblower-सिटी बजाओ📢 (@WhistleBlower_H) reported from Yashodham, Maharashtra

    Jio 5g Service Net...Hahahaha. It seems to run at a speed of 2G. 5G Internet service is still not available in cities like Mumbai Metropolitan. Ambani company is fooling all Indians. @reliancejio @JioCare @TRAI

  • Deepako53618528
    Deepak ojha (@Deepako53618528) reported from Yashodham, Maharashtra

    @JioFiberVoice @reliancejio @JioCare The service is good but facing issues with the internet it gets down for 4- 5 hrs from last 15 to 20 days no support has been provided The app also doesn't resolve the issue. Worst customer support and issue resolve

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • _Jana_Nayagan_
    V..... (@_Jana_Nayagan_) reported

    @JioCare @reliancejio Stop sending generic, scripted replies. I am not interested in your 'service requests' or further delays. My request is simple: Cancel the Jio AirFiber connection immediately and process my full refund. Do not try to fix this or offer me more time;

  • ayushh019
    ayush (@ayushh019) reported

    @reliancejio @JioCare @JioStb No Wi-Fi since morning. Hours of downtime, zero communication, zero accountability. And now there’s a World Cup match on and the internet is STILL down. What exactly are we paying for? Absolutely unacceptable service. Fix this mess immediately. #WifiDown #WorldCup

  • Abhijit30651021
    Abhijith (@Abhijit30651021) reported

    I've been unable to login into Jio live tv+ to view the fifa world cup as the number for OTP shows the previous registered number but the OTP doesn't come to the previous as well as my current number. @JioCare

  • AreyAnsariSTFU
    WTFansari! (@AreyAnsariSTFU) reported

    @JioCare i am unable to recieve OTP on my registered number. I have tried multiple times since evening. Please fix it ASAP

  • pratikr_03
    Pratik (@pratikr_03) reported

    @JioCare @JioCare if you’d have read the post carefully, it’s clearly mentioned that there are no representatives available in any of your Jio store (now Reliance Digital) to support with this. Please atleast read.

  • survival3
    Soumyabrata Chaudhury LL.B.(Hons) LL.M. (@survival3) reported

    Hello @reliancejio @JioCare can you please help on the issue i am facing F6 code error on jio stb fio fbre 999 rs plan, i jave completed OTP part, asbi received OTP and applied on the TV, please help.

  • dshashankjadhav
    D.Shashank Jadhav🇮🇳 (@dshashankjadhav) reported

    @JioCare @JioCare State Escalation SR000038383F has been reopened as the issue remains unresolved. Service is still down, LOS light remains red, and SR00002LP1IY is still OPEN. If not resolved immediately, I will proceed with a DoT complaint.

  • ramgopal_says
    Ram Gopal. A (@ramgopal_says) reported

    @reliancejio @JioCare With the next available appointment only on 13 June, leaving me without internet for multiple days. What is even more frustrating is that customer care calls never reach a human agent and simply repeat that the SR is on hold and needs to be rescheduled.

  • Abhay_Kuhad09
    Abhay Singh Kuhad (@Abhay_Kuhad09) reported

    @JioCare I can't access LIVE TV+ due to otp not arriving at my jio air fiber set top connection - please help it as fast as you can

  • 12shwetapatel
    Shweta Patel (@12shwetapatel) reported

    @JioCare @reliancejio My Jio AirFiber hasn't been working for the past week, and the internet speed is extremely poor; please resolve this immediately.