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Reliance Jio

Reliance Jio Outage Report in Mumbai Suburban District, Maharashtra

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Mumbai Suburban District, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 5: Problems at Reliance Jio

Reliance Jio is having issues since 08:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 14% Wi-fi (14%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map Near Mumbai Suburban District, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Dombivli, and Thāne.

CityProblem TypeReport Time
Mumbai E-mail 2 hours ago
Mumbai Internet 1 day ago
Mumbai Internet 3 days ago
Mumbai Internet 3 days ago
Mumbai Internet 3 days ago
Mumbai Total Blackout 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:

  • Ankush56857405
    Ankush (@Ankush56857405) reported from Ghātkopar, Maharashtra

    @reliancejio Terrible network speed.. Seens like using a 2G data network. Pls help. Area Ghatkoapr west

  • jabinchacko
    Jeby (@jabinchacko) reported from Mumbai Suburban, Maharashtra

    @miakshayk @dvoisssv @JioCare @JioCare @JioCare Bro I'm in Mumbai.Internet services with @JioCare here itself is so poor. Net is so weak that I can't even call it good 2G service. 😂 you are expecting alot.Ambani already earned alot from it now customer care is on Toss due to which they wil loose market soon

  • Muzaffarganja
    The Official Ganja (@Muzaffarganja) reported from Mumbai Suburban, Maharashtra

    @JioCare Looks like your network towers are melting in this heatwaves. The entire summer the 4G Data is running low with 3G speed. Stop planning on your 5G plans and check how your 4G service is running right now.

  • thite_pradip
    Pradip Thite (@thite_pradip) reported from Mumbai Suburban, Maharashtra

    @manojsinhabjp @DoT_India @Airtel_Presence @JioCare @VodafoneIN users are still awaiting for your resolution, all service provider just don’t bother to resolve customer issues. #lackofservice #badnetwork #nonetwork #closenetwork

  • shahparth1293
    Parth Shah (@shahparth1293) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare is good for nothing. I am facing network issue only on my number since few days but they are unable to provide me a solution. Porting soon to @airtelindia.

  • ShahJayshah4912
    jay shah (@ShahJayshah4912) reported from Bhiwandi, Maharashtra

    @VodafoneIN customer since last 10 years, now time to switch to @reliancejio

  • SumitGala4
    Sumit Gala (@SumitGala4) reported from Andheri, Maharashtra

    @reliancejio facing lot of network work issue internet is very slow...

  • reeps21
    Gunner (@reeps21) reported from Mumbai Suburban, Maharashtra

    My #JioGigafiber internet connectivity is down since last 3 days (SR00000XBEQ2). Thought you guys would be the game changers in the market but I was wrong..aghast with your pathetic & lackadaisical customer care support @JioCare @reliancejio #internet #mumbai

  • prashantkawadia
    THUGS OF Amitabh Bachchan 🇮🇳 (@prashantkawadia) reported from Mumbai Suburban, Maharashtra

    @TRAI please take some action, there is no network of any Co. @VodafoneIN @JioCare @airtelindia @MTNLOfficial since last 2 months. After continuous complaint, Co. person visits & say will sort out in week but result is #Zero. This has become nightmare, missing important calls

  • kunalshahbpl
    kunal shah (@kunalshahbpl) reported from Thāne, Maharashtra

    @reliancejio @JioCare Seriously Jio doesn't care for customer. Even after numbers of follow up since year no improvement for network. Can you look into no network issue at Hiranandani Thane at TCS office

  • AlanzArena
    Alankrith Shankar (@AlanzArena) reported from Mumbai Suburban, Maharashtra

    Hi @VodafoneIN crap internet still and even worse service from your support team. My issue hasn't been resolved in over 3 days. If I don't get good speed on my 4G connection anymore, then I'm shifting to @reliancejio Clocks ticking.

  • kunalshahbpl
    kunal shah (@kunalshahbpl) reported from Mumbai Suburban, Maharashtra

    @JioCare You will do nothing...@reliancejio @JioCare If u had intended to help, problem of no network had already solved. Showing ur commitment level towards customer. God bless jio customer like me

  • Kaushal_75
    ♔K° (@Kaushal_75) reported from Thāne, Maharashtra

    @debabrata2008 @JioCare Don't judge a network what it claims but rather what it charges.

  • jatinparmar19
    jatin parmar (@jatinparmar19) reported from Mumbai Suburban, Maharashtra

    Just came from Rohtang pass and were there is no network @reliancejio have a network .@VodafoneIN don't have network at Mumbai properly . It's time to switch to @reliancejio Pls help to do it .

  • JayvijaySachan
    Jayvijay Sachan (@JayvijaySachan) reported from Mumbai Suburban, Maharashtra

    using @airtelindia since 8 years but now a days the network become worst. No network inside the home. So many times i made complain but @Airtel_Presence people have only one sentence” we are working on your location”😡Now I decided to port to @reliancejio

  • RahulJagtiani
    Rahul Jagtiani (@RahulJagtiani) reported from Mumbai Suburban, Maharashtra

    @reliancejio I have DM’d you multiple times. There is no response half the time and u are not able to solve a basic streaming / buffering issue. It’s 2019!

  • aki1138
    ankit kumar agarwal (@aki1138) reported from Thāne, Maharashtra

    @Airtel_Presence @jagograhakjago @CimGOI @JioCare Dear Team, No update yet , proceed for complete waiver as no resolution provided yet

  • miteshsaraf78
    Mitesh Saraf (@miteshsaraf78) reported from Mumbai Suburban, Maharashtra

    @reliancejio There is very bad network and 0 internet access at Ruia college Near DP's Restaurant Matunga East Mumbai please support

  • thite_pradip
    Pradip Thite (@thite_pradip) reported from Mumbai Suburban, Maharashtra

    This reiterate again with Airtel as well. All service provider are same now a days @manojsinhabjp @DoT_India @Airtel_Presence @reliancejio @JioCare @VodafoneIN #worst #network

  • RahulJagtiani
    Rahul Jagtiani (@RahulJagtiani) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare is an epic fail. Time to go back to my old ISP. Their customer service is worse than a sarkari office.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Naseef07
    Naseef KP (@Naseef07) reported

    JioFiber Internet is down from 16th June. Service appointment is fixed at 18th June 5:30 PM. almost 3 days for getting service in Bangalore 😲 where we are WFH. Kindly do the needful reschedule and fix the issue ASAP Service Request : SR00001BM3CQ @reliancejio @JioCare #JioFiber

  • ShwetaTiwary8
    Shweta Tiwary (@ShwetaTiwary8) reported

    @SalmanA08024504 They claim that they have good network, but ground reality is something else. I have had this experience in the past, finally moved all my numbers to Jio, suggest you also do the same @JioCare

  • GoutamD0002
    Goutam Das (@GoutamD0002) reported

    @JioCare Technicians and salesman demanding money to give service.

  • VivekKu65373338
    Vivek Kumar Jha (@VivekKu65373338) reported

    @JioCare Why today jio internet is not working

  • prakash_nambiar
    prakash (@prakash_nambiar) reported

    @JioCare It's the 5th day I paid for Jio fiber. I cannot wait any further. I will go ahead and cancel and go with airtel

  • ThangminlunHk
    Thangminlun Haokip (@ThangminlunHk) reported

    @reliancejio network in Hengbung is so unstable and unreliable since yesterday. At this period of time we shouldn't be facing these petty issues despite so many jio towers around. @JioCare @reliancejio

  • rajeesh32
    rajeesh (@rajeesh32) reported

    Dear @reliancejio my DND registration is not working. I made many complaints and still i'm getting numerous calls. #reliance #reliancejio #JioPhone

  • abhi_speaks12
    Abhishek (@abhi_speaks12) reported

    @JioCare Am I a beggar or asking for free service? Such a crap Your engineer Dharmendra stopped picking calls. Worst customer experience. Worst service. More than 24 hrs passed No response.

  • Singh90Pooja
    Pooja Singh (@Singh90Pooja) reported

    @SauravM49697922 The only way to get over this situation is consider moving to Jio, they have better service, I recently ported all my numbers to Jio suggest you also port your to @JioCare

  • priyanka23arora
    Priyanka arora (@priyanka23arora) reported

    Tariq pe tariq. There is no help or support with jio fiber customer care. No support provided and all I’m getting is an update shifter to next date. Can someone respond here?? @reliancejio @JioCare