Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 15 outage signals in the last 24 hours around Mumbai Suburban District, including 15 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 23, 12:21 PM GMT+5:30.
- Internet (64%)
- Wi-fi (16%)
- Total Blackout (13%)
- Phone (4%)
- TV (2%)
- E-mail (1%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai Suburban District, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 23: Problems at Reliance Jio
Reliance Jio is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai Suburban District, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Thāne, Mumbai, Kalyān, Mumbai Suburban, Dombivli, and Airoli.
| City | Problem Type | Report Time |
|---|---|---|
 Thāne
|
Internet | 8 minutes ago |
|
Mumbai
|
Internet | 54 minutes ago |
|
Mumbai
|
Internet | 10 hours ago |
|
Mumbai
|
Internet | 15 hours ago |
|
Mumbai
|
Internet | 15 hours ago |
|
Mumbai
|
Internet | 15 hours ago |
Nearby cities with recent reports
Community Discussion
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Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:
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RAASHUL TANDON (@RaashulTandon) reported from Mumbai Suburban, Maharashtra@airtelindia inspite of activating DND I'm getting zillion calls a day! Network issues haven't been resolved for the past 1 year. Is this a sublime message to port to @reliancejio ?!
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its me PANKAJ (@sandandstories) reported from Yashodham, MaharashtraI always wonder why people don’t make @reliancejio there first number. It got the answer. It’s a task to get through a real person on the customer care, first they will give you gyaan on what all are included in your plan and then no option to talk to a real person @JioCare
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radhe radhe (@ricaopowel214) reported from Andheri, Maharashtra@JioCare why there is no network in Andheri East. Near mogra station. Since morning, there is issue in the network. Pathetic network.
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare I think this 15 times I have forwarded my house details... Why the same sop has been following? Can't you come here and check network
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vinod bakliwal (@vinodpbakliwal) reported from Yashodham, Maharashtra@JioCare hi i am jiofiber user i want to pause my connection as i will not be in the town for more than 2 months. Please help me
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Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra@JioCare Everytime I am given this same vague replies and no concrete resolution. Huge mistake that I ported out from Airtel to Jio for such sub standard network and more so for such pathetic service experience as no one in Jio ever listens. Such arrogance
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manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra@JioCare Pls share the number of the area division city level supervisors. This is not done. Every two days the network is down and we keep bearing with it. What quality of service is this??? @TimesNow
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Vikas Shaw (@VikasShaw16) reported from Mumbai Suburban, MaharashtraMay I know any genuine contact person number I want to install mobile network tower in Mumbai on my rooftop @reliancejio @airtelindia @VodafoneGroup
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare tv channels on Jiofiber giving trouble,at times some channels disappear,my plan is 150 Mbps,stb needs to be checked
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Mitesh Saraf (@miteshsaraf78) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare Hey when is #Mumbai getting #5G really sick of this useless currant network 😡
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Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra@reliancejio jio fiber isn’t working properly in Kopar Khairne. Please fix asap
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Surendra Sadwelkar (@surensadwelkar) reported from Mumbai Suburban, Maharashtra@JioCare i have complained 2 times so far that I cannot make or receive calls sometimes, i am not able to call any emergency numbers like 100. So far my issue remains unresolved. If Jio is not able to resolve my issue i will have to port out.
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Anil Menon (@anil_anilmenon) reported from Yashodham, Maharashtra@JioCare @reliancejio @AndheriLOCA I have 2 personal and 1 Corporate JioFiber internet connection. The internet connection is down on a regular basis. Yesterday the internet service was not available from 12pm to 7pm. Today again there is no internet connection since 12pm
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare @JioFanClub @reliancejio I have raised an issue and complaint number was given , without anyone visiting the complaint is closed and I’ve got an sms saying problem resolved. How on earth is it possible to check hardware from the backend pathetic service I must say
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Vin (@psychedelic604) reported from Yashodham, Maharashtra@JioCare why had the jio network suddenly become so back. Browsing on the phone has become a task.
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UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra@JioCare @reliancejio #jiofiber #worstinternet service provider net down past 12 hours in our area and yet cannot resolve the issue
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Vinod Yadav (@vsy135) reported from Mumbai Suburban, MaharashtraPathetic service from @JioCare . Went to kanjur jio office (near huma cinema) to get my father's sim changed as existing one was corrupted. Everyone in that lane had electricity except jio store. Jio representative said "meter had been cut down as electricity bill is not paid"
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Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, MaharashtraHow should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio
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Sujeet Yadav (@SujeetY9213) reported from Yashodham, Maharashtra@JioCare jio mobile network not getting from 2dys...
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NLG (@nlgogri) reported from Yashodham, Maharashtra@JioCinema app is not smooth at all. While watching highlights if you press back 10 second button then video freezes and commentary runs. Very pathetic experience @BCCI of watching ipl this year. Hope you address this issue at earliest @reliancejio
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Gaurav Tripathi (@gauravsmart_rbl) reported@JioCare AirFiber net is not working afternoon. I tried running diagnostics multiple times,the system fail and no complaint gets registered. Customer care only says wait no actual solution. Please resolve urgently. Very poor service experience. #JioAirFiber #NoInternet #JioCare
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dishank jain (@dishankdj) reported@JioCare Extremely disappointed with JioFiber support. Paid ₹5306 for a new connection on 25 Apr 2026, but installation was declared not possible by your engineer. Cancellation requested on 30 Apr. Only ₹863 refunded. Remaining ₹4443.46 still not refunded @JioCare #JioFiber
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प्रांजल कुमार द्विवेदी (@onlydps02) reported@JioCare Here's the confirmation message Dear Customer, Our representative ravi pandey (Mob- 9343625113) will contact you for an appointment. Please share OTP 743386 with the representative only AFTER Booking Reference Number or Order Registration Number (ORN) is generated.
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Ajit A Vaidya (@ajitavaidya) reported@JioCare Perhaps it’s lost on you that we pay in advance for the net connectivity and your repeated OUTAGES create life, work and fiscal disruptions for us customers whom you treat like slaves by taking for granted and do not even bother to extend packages in lieu of outage periods
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Raahul Srivastav (Mannu Bhaiyya) 🇮🇳 (@RahulSri4India) reportedDear @JioCare I want to discontinue with Jio Fiber service due to very bad internet connectivity, kindly do the needful. Regards, Rahul Srivastav @reliancejio @jio_fiber
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Vinay garg (@Vinay_garg2001) reported@jio_fiber @JioCare my connection number is 2079625622, sir your service is pathetic.facing fiver issue from last six months,raised several complaints..no resolution, stop cheating people like me.. complaint are getting closed automatically with OTP..wah
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Ambuj Kumar (@ambuj_2010) reported@jio_fiber @FibreJio @JioCare provides service to customers whom to reach for complain. Customer care even not register the complaint for the same.
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ishan (@ishan_ok) reported@JioCare Totally chor company ... Feeling harashed by the service... Very poor service
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Suman Kundu (@sumankundu1985) reported@reliancejio @JioCare absolutely harassing JioFiber services. Net gets disconnected.. line gets taken away and tells that can't service.. just after recharge. Also the audacity of service engineers to abuse women and elders in the home. #jioservice #reliancejio
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Mr. Jha (@MrJhaSunil) reported@Lawyer_Kalpana @JioCare Mam, I have also faced similar isssue. We are paying the price of Free Advantges. When Jio was introduced 2016 everything is free and most of people get PORT into JIO from exisiting service provider. Now there is no competitor of JIO, only Airtel and their service same