Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 28 outage signals in the last 24 hours around Mumbai Suburban District, including 28 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 13, 5:07 PM GMT+5:30.
- Internet (62%)
- Wi-fi (13%)
- Phone (11%)
- Total Blackout (10%)
- E-mail (2%)
- TV (2%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai Suburban District, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 13: Problems at Reliance Jio
Reliance Jio is having issues since 11:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai Suburban District, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, Mumbai Suburban, Dombivli, and Kalyān.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 23 minutes ago |
|
Mumbai
|
Internet | 6 hours ago |
|
Mumbai
|
Phone | 17 hours ago |
|
Mumbai
|
Internet | 17 hours ago |
|
Mumbai
|
Wi-fi | 18 hours ago |
|
Mumbai
|
Internet | 19 hours ago |
Nearby cities with recent reports
75 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:
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Ramdoot Ashu (@dhi_ashu) reported from Yashodham, MaharashtraHey @JioCare I am facing internet related issue from a couple of days contact the customer care but not got any response pls solve the issue @reliancejio
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Poonam Ralh (@iPoonamRalh) reported from Mumbai Suburban, Maharashtra@Airtel_Presence I mistakenly recharged my number for 666 but i never got it coz I have ported my number to @JioCare . Can you pls look into this. Recharge did via @Paytm
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vinod bakliwal (@vinodpbakliwal) reported from Yashodham, Maharashtra@JioCare hi i am jiofiber user i want to pause my connection as i will not be in the town for more than 2 months. Please help me
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Corona Radiata (@CoronaRadiata2) reported from Mumbai, MaharashtraI don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,
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Volney Myron (@volneymyron) reported from Yashodham, MaharashtraThe worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!
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K.G.Nair (@krish30777) reported from Mumbai Suburban, Maharashtra@JioCare Since We are paying for 28 days why Team Jio's auto generated voice message hearing again and again... Such nasty experience with Jio. I know my recharge day... Pls stop this non sense or else I'll port to some other service. My Jio no. 8369338628
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Suhit Jain (@SuhitJain3) reported from Mumbai Suburban, MaharashtraWorst network jio is having now a days totally 0 % network they providing 4-5 times i had called to customer care but they didn't solve my problem lazy *** @JioCare @reliancejio
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Mitesh Saraf (@miteshsaraf78) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare Hey when is #Mumbai getting #5G really sick of this useless currant network 😡
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vishnu agarwal (@agarwalvishnu) reported from Mumbai Suburban, Maharashtra@JioCare No solution to my complaint yet...
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Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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Vin (@psychedelic604) reported from Yashodham, Maharashtra@JioCare why had the jio network suddenly become so back. Browsing on the phone has become a task.
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Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare No one has called me no technician has visited and issue is resolved wow you guys are amazing all companies should learn this skill from you without calling/visiting customer and addressing their concerns to resolve issues!
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Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra@ParikshitK_ @JioCare Facing this issue since the last few days
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shah (@shah7543) reported from Mumbai Suburban, Maharashtra@reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet
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Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, MaharashtraHello @JioCare r u seriously care your customer
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Kuldeep Vyas (@kuldeepvyaas) reported from Yashodham, Maharashtra5G NETWORK 0% HERE. ,MUMBAI-400101 19.201716,72.865914 Please solve problem .@reliancejio @JioCare @jio
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Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, MaharashtraHow should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio
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Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare Intermittent connection loss!! I am done now take some effort to investigate open the ticket listen to what your representative has advised & then let me know on what grounds you have closed the ticket without providing resolution and none of you jerks making an effort to call me
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Pratik HS Shah (@hspratik) reported from Yashodham, Maharashtra@JioCare @JioFiberVoice @reliancejio horrible experience ever while installation of jio fiber, they were sugar coated sweet talkers while taking selling plans & equally unpleasant experience while installation. Please update about cancellation & refund process of order
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Alforid Alam (@AlforidINC) reported@JioCare It's been 3 days since I raised complaint SR000038L17V, but my issue is still unresolved. I'm facing unstable 5G network speeds with frequent drops, and my upload speed is as low as 200 KB/s, making the service practically unusable. This issue is affecting many Jio users
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नितीश झा (@jhanitish7) reportedHi @JioCare i am facing issues with the internet and have been calling customer support to send the technician they tell me just turn off and again turn on the router if this also doesn’t fix the problem remove the adapter from the power socket. Is this the solution you guys give
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Nitin2410 (@Nitinsuvarna) reported@JioCare No one has called me yet! Why does it take so long to just replace an adaptor? Today is the 4th day without Cable network! Is Jio going to extend me the 4 days as compensation?
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Vijay (@Vijay2073920) reportedHello @JioCare I have been facing issues with JioFiber for the past few days, and my problems are not being resolved by your customer care either. Please help me, or else I will have to look for other options
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PJ (@thissidepj) reported@JioCare Service Request SR00003AUA93 has been resolved. Great service by support engineer Mr. Gaurav.
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Rushikesh Ukarde (@ukarderushikesh) reportedand engineers keep rescheduling visits without my consent. Customers are paying for a service that Jio repeatedly fails to deliver. This has been the worst broadband experience I’ve ever had. #JioFiber #CustomerService #InternetOutage @JioCare @reliancejio
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Ketan Jain (@KetanJa07668835) reported@reliancejio @JioCare @jio_fiber worst service, worst network. My wifi is down from past 7days and I’ve tried contacting yall for almost 6 days 100’s of calls, 100’s of emails and yet the problem hasn’t been solved. Worst thing is I haven’t been able to talk to your executive yet
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Chetan Chavan (@ImCchavan72) reportedDear @JioCare, My JioFiber has been down for 4 days. No response from your team for 3 days, and no engineer has been assigned. This is unacceptable and is affecting my work. Please escalate and assign an engineer.worst services #JioFiber #PoorService #CustomerSupport
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Ravi Sanghvi (@ravii_sanghvi) reported@JioCare This is DAYLIGHT ROBBERY! I'm paying full price for 5G, but only get 2 bars of network and speeds worse than 2G for 3 MONTHS straight! I can't even make a basic voice call without it dropping! Your support is shamelessly incompetent. Filing a grievance with @TRAI TODAY! #jiotrue5g #jio #jioscam
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vaibhav garg (@va1bhav96) reported@JioCare Reason 1: your customer case didn't raise the complain I have to call 3 times and 3 rd time your disconnection department raise my complaint. Reason2: yesterday you engineer mark my complain as resolved when it isn't resolved, I have take video of his whole visit.