Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 12 outage signals in the last 24 hours around Mumbai Suburban District, including 12 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jun 11, 10:35 PM GMT+5:30.
- Internet (66%)
- Wi-fi (17%)
- Phone (7%)
- Total Blackout (6%)
- E-mail (2%)
- TV (1%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai Suburban District, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 11: Problems at Reliance Jio
Reliance Jio is having issues since 05:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai Suburban District, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, Dombivli, Kalyān, Mumbai Suburban, and Airoli.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Wi-fi | 1 hour ago |
|
Mumbai
|
Internet | 2 hours ago |
|
Mumbai
|
Wi-fi | 4 hours ago |
|
Mumbai
|
Total Blackout | 4 hours ago |
|
Mumbai
|
Phone | 5 hours ago |
|
Mumbai
|
Internet | 5 hours ago |
Nearby cities with recent reports
Community Discussion
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Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:
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Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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मॅथ्यू अँटनी|Mathew Antony|മാത്യു ആന്റണി (@mathewmantony) reported from Mumbai Suburban, MaharashtraIt's been 2 days @reliancejio internet services is down in Bandra.Apart from the consistency in giving SMS updates that service is not restored,there is no uptime. Will they also give billing reduction to all the subscribers.All are saying that no human interface at all.
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Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra@airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.
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Naresh Pawar (@Iamnareshp25) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare Pathetic experience facing from last more than 15 days about network issue. Also make complaint no response. Same calling today costomer supporter hold me for senior assistant then disconnected even not connecting me proper. #Shame
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LFO Shrey Plays (@shreyplaysYT) reported from Mumbai Suburban, MaharashtraWhat is it with @reliancejio @PlayApex ping problems. Every alternate game the ping is at above 200ms. So annoying nd irritating.
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Vishal H Rochlani (@vrochlani) reported from Yashodham, Maharashtra@JioCare Its surprising to note that we can't have access to older invoice.Which company is doing that only yours? Was not able to access the Invoice of Sept'22. Kindly be customer friendly in your support. Does your acc also deletes it after 180 days, then y not access to clients.
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare Keep on working you have time till 31st Dec 2023 to call a customer who wanted to port in JIO and this is what @reliancejio calls 5G service
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Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare Why should I again revert when I am telling you issue isn’t fixed and I have given you ticket number which captures every details then why you keep on asking me. Please advise what has been done to fix this issue till date?
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare one thing is for sure will never port to @reliancejio as their executive couldn't call in more than 5 days. It's their 5g service
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NLG (@nlgogri) reported from Yashodham, Maharashtra@JioCinema app is not smooth at all. While watching highlights if you press back 10 second button then video freezes and commentary runs. Very pathetic experience @BCCI of watching ipl this year. Hope you address this issue at earliest @reliancejio
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PRANOY CHAUAAN (@PRANOY_CHAUAAN) reported from Mumbai Suburban, Maharashtra@SardarSomdeep @JioCare @Airtel_Presence God Knows now what and when would jio commercially start 5G for everyone - my phone model on the other hand supports more bands then required like Millimetre Wave , which would never connect coz they use MM WAVE to interlink towers
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Pc (@piyushpras) reported from Bhiwandi, Maharashtra@reliancejio unable to connect to internet by mobile data since 3 hours despite of active plan please help, not even able to make and receive calls. Location shivaji chowk, Bhiwandi 421302 Maharashtra
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Kaushal (@kaush31886) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio this is happening second time. Suddenly internet and router stop working. And the best part is JIO service person will attend my request on 15th march? Seriously ? Soo fast ? dominance is dangerous in market ..its true. @HathwayBrdband was better. 😔
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare Even Jio fiber speed is bad after upgrading to Rs 999 plan
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Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra@JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port
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shah (@shah7543) reported from Mumbai Suburban, Maharashtra@reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet
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Tripurari Pathak (@Pathak67k) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare your network gone crazy....i received at least 16 calls from different state including 2 calls from J&k. Everyone is saying that I called them but how ?? I am in a meeting with peoples and my mobile is on table, no one using the how can I make call ??
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Corona Radiata (@CoronaRadiata2) reported from Mumbai, MaharashtraI don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.
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Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio 5 days since registering entity on trueconnect and making a payment. Received invoice and email saying registered but we cannot move forward. Multiple complaint raised on email. Extremely frustrated! Urgent support needed
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Mahendra Parmar (@TechFundaVision) reported@sushilpathiyar @JioCare I am also facing issue. Despite lodge complaint they didn't visited to solve problem. No one should choose jio air fiber. Batter to shift available fixed line cable broadband. I will going to shift it.
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V..... (@_Jana_Nayagan_) reported@JioCare @reliancejio Stop sending generic, scripted replies. I am not interested in your 'service requests' or further delays. My request is simple: Cancel the Jio AirFiber connection immediately and process my full refund. Do not try to fix this or offer me more time;
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Sharmeen Couto (@Sharmeen_c) reported@JioCare I’ve had to make 4 calls today just to request for a technician visit for the ongoing network issues I’ve been facing. The first one hung up within the first 30 seconds. The next 3 were just reading off a script with no resolution whatsoever
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Pinaki Patra🇮🇳 (@PatraPinaki) reported@sanjeettiwari07 @JioCare worst sevice
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Pinaki Patra🇮🇳 (@PatraPinaki) reported@JioCare no need of your @reliancejio @JioCare support keep 2222 rupee
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Ram Gopal. A (@ramgopal_says) reported@reliancejio @JioCare With the next available appointment only on 13 June, leaving me without internet for multiple days. What is even more frustrating is that customer care calls never reach a human agent and simply repeat that the SR is on hold and needs to be rescheduled.
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Nikhil (@kumarnikhil2209) reported@JioCare Every time I schedule an engineer visit for a specific slot, the engineer either does not arrive during that slot, visits before the scheduled time without coordination, or simply puts the service request on hold.
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Humaid (@humaidM7) reported@JioCare I recharged my phone twice because of your stupid services. First I recharged because my plan was up and the calls and data wasn’t working despite showing successful recharged message and then I did it again thinking made a mistake. ITS STILL NOT WORKING I NEED REFUND
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Manish kumar (@hotmanish200) reported@reliancejio @AkashMAmbani 4 days back I make a complain that net is not working and I got the sms but in next days complain are auto resolved and I got the sms that your complain has resolved . Not single call I got from customer care. I talk to Local team they are misbehaving
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Manish kumar (@hotmanish200) reported@reliancejio @AkashMAmbani Really frustrated to using Airfiber scence many months Local representative are daily following to sale the service but after sale no one has take care of service. pathetic service.The world most cheated company is Airfiber.Still not working properly