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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Mumbai Suburban District, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received May 30, 7:35 PM GMT+5:30.
  • 63% Internet (63%)
  • 14% Total Blackout (14%)
  • 14% Wi-fi (14%)
  • 5% Phone (5%)
  • 2% E-mail (2%)
  • 2% TV (2%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban District, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 30: Problems at Reliance Jio

Reliance Jio is having issues since 08:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban District, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Dombivli, Thāne, Kalyān, Mumbai Suburban, and Airoli.

CityProblem TypeReport Time
Mumbai Internet 6 hours ago
Mumbai Wi-fi 15 hours ago
Mumbai Internet 1 day ago
Mumbai Wi-fi 3 days ago
Mumbai Total Blackout 3 days ago
Mumbai Internet 3 days ago

Nearby cities with recent reports

Mumbai

15 recent signals

6 hours ago
Dombivli

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:

  • KBrochwala
    Kaushal Broachwala (@KBrochwala) reported from Mumbai Suburban, Maharashtra

    @JioCare, @JioChat Jio down in goregaon east since yesterday night. Kindly resolve ASAP.

  • PrashantMello
    Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra

    @JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....

  • sheldondsouza38
    Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra

    @airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.

  • gunjankhatrii
    gunjan khatri (@gunjankhatrii) reported from Mahape, Maharashtra

    @reliancejio @JioCare @_MukeshAmbani I am trying to order jio fiber box from last 15 days raised ticket also but i am told no stocks ..wanted to know if I can get the fiber setop box ..as never tght this item also will have shortage

  • paaaarthhh
    Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra

    @JioCare RT news channel is not working on jio fiber.Please help

  • starchaitnya
    Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra

    Hello @JioCare r u seriously care your customer

  • a_r_momin
    Abdul Rehman (@a_r_momin) reported from Khoni, Maharashtra

    @reliancejio @JioCare please make network connection stable in bhiwandi. pincode 421302. I'm feeling fool after arecharging with full year plan.

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra

    @JioCare bas service My welcome offer not received I am not using 5g unlimited data With postpaid number My plan 399 9309855763

  • CelestinPillai
    Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra

    @JioCare Why am I not getting 5G even though it is available at my location? Other users are able to enjoy Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare Keep on working you have time till 31st Dec 2023 to call a customer who wanted to port in JIO and this is what @reliancejio calls 5G service

  • vinodpbakliwal
    vinod bakliwal (@vinodpbakliwal) reported from Yashodham, Maharashtra

    @JioCare hi i am jiofiber user i want to pause my connection as i will not be in the town for more than 2 months. Please help me

  • nidhayephand
    Nidhaye Phand (@nidhayephand) reported from Yashodham, Maharashtra

    @JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!

  • vaibhav30gup
    Vaibhav Gupta (He/Him/His) (@vaibhav30gup) reported from Yashodham, Maharashtra

    @LnTFinance even after having #DnD activated, still receiving numerous calls for loan offers. Can u please give me an explanation? I raised my concern multiple times with @JioCare and the complaint falls on Deaf years. @TRAI can u take some action. This is a serious violation.

  • iPoonamRalh
    Poonam Ralh (@iPoonamRalh) reported from Mumbai Suburban, Maharashtra

    @Airtel_Presence I mistakenly recharged my number for 666 but i never got it coz I have ported my number to @JioCare . Can you pls look into this. Recharge did via @Paytm

  • anurag11820
    Anurag Tiwari (@anurag11820) reported from Thāne, Maharashtra

    @reliancejio Jiotrue5G is not working on 5G phone Realme 10pro+ 5G But Airtel 5G @airtelindia is working

  • SuhitJain3
    Suhit Jain (@SuhitJain3) reported from Mumbai Suburban, Maharashtra

    Worst network jio is having now a days totally 0 % network they providing 4-5 times i had called to customer care but they didn't solve my problem lazy *** @JioCare @reliancejio

  • TheVinodNair
    Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra

    @JioCare Everytime I am given this same vague replies and no concrete resolution. Huge mistake that I ported out from Airtel to Jio for such sub standard network and more so for such pathetic service experience as no one in Jio ever listens. Such arrogance

  • kuldeepvyaas
    Kuldeep Vyas (@kuldeepvyaas) reported from Yashodham, Maharashtra

    5G NETWORK 0% HERE. ,MUMBAI-400101 19.201716,72.865914 Please solve problem .@reliancejio @JioCare @jio

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @JioFanClub @reliancejio I have raised an issue and complaint number was given , without anyone visiting the complaint is closed and I’ve got an sms saying problem resolved. How on earth is it possible to check hardware from the backend pathetic service I must say

  • Deepako53618528
    Deepak ojha (@Deepako53618528) reported from Yashodham, Maharashtra

    @JioFiberVoice @reliancejio @JioCare The service is good but facing issues with the internet it gets down for 4- 5 hrs from last 15 to 20 days no support has been provided The app also doesn't resolve the issue. Worst customer support and issue resolve

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • rajiv2987
    Rajiv Ranjan Singh (@rajiv2987) reported

    @JioCare Give me time by when issue will be resolved

  • profSayz
    Praful Vinayak (@profSayz) reported

    @JioCare I have Jio fiber relocation order CO0001SKKGWH I booked slot 4 to 6 pm today and called customer care twice. They said engineer will come but no one came yet and it’s 6:40 pm now. Pls check and let me know.

  • GauravG79815351
    Gaurav Garg (@GauravG79815351) reported

    @JioCare taking moree money i have connected in Lucknow speed is only 30 bps of high gb plan i know internet coverage as you said thes days is limited but still so too slow speed 30 mbps only rn my Postpaid JioAirFiber Plus +91-5223160155 slow iam disconnecting permanently

  • Bekind573
    Manas (@Bekind573) reported

    @SahilLohchab11 @JioCare Jio is the worst, they keep on calling every 5 min and loads of messages asking for recharge.

  • saurabh_2123
    Kumar Saurabh (@saurabh_2123) reported

    Every time I contact customer care, I am told that a service engineer will visit within 2–3 hours, but this has not happened even once.This level of service is unacceptable. Please treat this as an urgent escalation and arrange an immediate resolution today.@JioCare @reliancejio

  • Vaibhav73813245
    Vaibhav Goel (@Vaibhav73813245) reported

    @SunilBhartiMitl @airtelindia Airtel Performance Pathetic and Worst in Sector-90 Gurgaon. It’s an everyday issue everyone is facing and complaining. @JioCare do you have your presence in this area.

  • Rathorsanjay3
    Sanjay rathor (@Rathorsanjay3) reported

    @JioCare Jio's so-called 5G is a complete joke in my area. After paying for a 5G plan, I'm getting speeds in KB/s. In 2026, this level of service is unacceptable. Stop marketing "5G" if you can't deliver basic internet speeds. #Jio #NetworkIssue #5G

  • information0007
    Manas Srivastava (@information0007) reported

    I have never seen a company as dishonest and bad as Jio...they only fool the customers. When Gemini Pro and Hotstar services are denied after recharging Rs 349, why are offers visible on the app interface? @reliancejio @JioCare @jagograhakjago

  • titanmarket1
    Polar Panda (@titanmarket1) reported

    @JioCare @reliancejio Extremely disappointed with the service. I booked a JioAirFiber connection on 19th May, and installation was fixed for 26th May. It is still not installed, and absolutely zero contact has been made by your team. Furthermore, your toll-free number is useless.

  • mohammedonweb
    Mohammed Iqbal 🇮🇳 (@mohammedonweb) reported

    @JioCare Please address the complaint on priority , Service Request No : SR00003735WJ