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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 3 outage signals in the last 24 hours around Mumbai Suburban District, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jun 1, 10:53 PM GMT+5:30.
  • 64% Internet (64%)
  • 15% Wi-fi (15%)
  • 12% Total Blackout (12%)
  • 5% Phone (5%)
  • 2% E-mail (2%)
  • 2% TV (2%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban District, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 2: Problems at Reliance Jio

Reliance Jio is having issues since 06:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban District, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Dombivli, Thāne, Kalyān, Mumbai Suburban, and Airoli.

CityProblem TypeReport Time
Mumbai Wi-fi 11 hours ago
Mumbai Internet 15 hours ago
Mumbai Internet 17 hours ago
Mumbai Internet 1 day ago
Mumbai Internet 2 days ago
Mumbai Wi-fi 2 days ago

Nearby cities with recent reports

Mumbai

22 recent signals

11 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:

  • ArnabKantiGhosh
    Arnab Kanti Ghosh (@ArnabKantiGhosh) reported from Yashodham, Maharashtra

    I have a #jiofiber broadband. But I think the router is bad. Beacause the 5Ghz band is good the whole flat but the 2.4Ghz band is only available when I stand infront of the router. Also no response from the local team. This much bad service is not expected from @reliancejio.

  • khushijain_2
    khushi Jain (@khushijain_2) reported from Bhiwandi, Maharashtra

    @JioCare There's no network in my phone

  • SmileAwayyy
    Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra

    @reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response

  • dhi_ashu
    Ramdoot Ashu (@dhi_ashu) reported from Yashodham, Maharashtra

    Hey @JioCare I am facing internet related issue from a couple of days contact the customer care but not got any response pls solve the issue @reliancejio

  • devarshibarot28
    Devarshi Barot (@devarshibarot28) reported from Mumbai Suburban, Maharashtra

    @JioCare I had activated and was using Jio 5G welcome offer. My plan was about to expire and I'd recharged with new one before it gets expired. After the shift to new plan my welcome offer is no longer there. Kindly help.

  • mehak_kala
    Mehak Kala (@mehak_kala) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio @JioFiberChennai When v need the connection then why it takes only half a day. Horrible sales team especially Hemant Singh frm Thane branch +919321003391 Need dis sorted asap

  • chanchani_
    Anil J. Chanchani (@chanchani_) reported from Mumbai Suburban, Maharashtra

    @JioCare Why Company is holding a Customer's Rs 10000/ deposit lying without any interest

  • ChemburChapters
    Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra

    @JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio

  • ROHANGOHIL
    ROHAN GOHIL (@ROHANGOHIL) reported from Yashodham, Maharashtra

    @JioCare All the iphone user are facing the same issue please solve it as soon as possible or u guys will lose all the customers

  • psychedelic604
    Vin (@psychedelic604) reported from Yashodham, Maharashtra

    @JioCare why had the jio network suddenly become so back. Browsing on the phone has become a task.

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare I think this 15 times I have forwarded my house details... Why the same sop has been following? Can't you come here and check network

  • LiveFromALounge
    Ajay Awtaney (@LiveFromALounge) reported from Mumbai Suburban, Maharashtra

    @JioCare when does the service on my postpaid phone resume? Its been 2 months approx and the bills are all@paid (you have a mandate for auto debit). Shall I port the number away?

  • KejriwalManav
    Manav Kejriwal (@KejriwalManav) reported from Mumbai, Maharashtra

    @JioCare Saket CHS, Santacruz West. JioFibre not working since 3 days. Everyday the technician is promising to resolve the next day, but no resolution. Unexpected from Jio. Please assist immediately. Mumbai 400054.

  • Msumro_
    Mainudeen sumro (@Msumro_) reported from Mumbai, Maharashtra

    @JioCare I'm already in support area and using supported device with 2999 recharge

  • Pathak67k
    Tripurari Pathak (@Pathak67k) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare your network gone crazy....i received at least 16 calls from different state including 2 calls from J&k. Everyone is saying that I called them but how ?? I am in a meeting with peoples and my mobile is on table, no one using the how can I make call ??

  • vsy135
    Vinod Yadav (@vsy135) reported from Mumbai Suburban, Maharashtra

    Pathetic service from @JioCare . Went to kanjur jio office (near huma cinema) to get my father's sim changed as existing one was corrupted. Everyone in that lane had electricity except jio store. Jio representative said "meter had been cut down as electricity bill is not paid"

  • vrochlani
    Vishal H Rochlani (@vrochlani) reported from Yashodham, Maharashtra

    @JioCare Its surprising to note that we can't have access to older invoice.Which company is doing that only yours? Was not able to access the Invoice of Sept'22. Kindly be customer friendly in your support. Does your acc also deletes it after 180 days, then y not access to clients.

  • UD_SHAH79
    UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra

    @JioCare @reliancejio #jiofiber #worstinternet service provider net down past 12 hours in our area and yet cannot resolve the issue

  • TheVinodNair
    Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra

    @JioCare Everytime I am given this same vague replies and no concrete resolution. Huge mistake that I ported out from Airtel to Jio for such sub standard network and more so for such pathetic service experience as no one in Jio ever listens. Such arrogance

  • volneymyron
    Volney Myron (@volneymyron) reported from Yashodham, Maharashtra

    The worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • justscorpion
    Rohhit Bhatnagarr (@justscorpion) reported

    @JioCare Now another complaint has been raised after I tweeted and it says expected time for resolution is June 2nd 19:44, which means another day of long annoying wait. What about my delayed on-going pending complaint? This isn’t satisfactory reply

  • amitvis04418564
    Amit Vishwakarma (@amitvis04418564) reported

    @JioCare @JioCare Reopening the service request is not the solution. Since 22 May, the same cycle has continued—ticket created, closed without resolution or visit, then reopened again. It's been 11+ days and I'm still facing frequent disconnections affecting my work. (1/3)

  • SRKsChikitha
    Chikitha (@SRKsChikitha) reported

    @JioCare If not you can cancel the connection and have lot of options to get another. When service was down for 15+ days, I was frustrated and called daily, but no response and now immediately suspended due to non payment of bill. Great 👍🏻

  • Harjeet_Sphera
    Harjeet (@Harjeet_Sphera) reported

    @JioCare There is no information given till now. And it's already 4th day. You have only 2 hours to fix the issue. I along with 3 other users will shift to different brand If you don't fix the issue now. You people are so unprofessional and shameless. @jio_fiber @reliancejio

  • ajityours
    Ajit Magdum 𝕏 (@ajityours) reported

    @JioCare Still not working properly and you just saying to keep calm.

  • V1kn2
    Vikas Hansdak (@V1kn2) reported

    @JioCare and @reliancejio i have been facing network outage for more than a month. When i tried to talk to an agent from any means i couldn't connect to any human. This has been going on for more than a month kindly help me reslove this and connect to a human.

  • mayurhm
    Mayur Mohan (@mayurhm) reported

    @JioCare I am experiencing mo network from 1 day. When I am trying to reach, it says 4 hours will be resolved. But 4 hours has never come since 1 day. One question do you guys pay an extra day for your problem or how many days you take to resolve the issue?

  • Davinder_patel
    Davinder patel (@Davinder_patel) reported

    @JioCare You peoples are making money only no service support even the ground team have no knowledge they juat know how to install nothing else and close the complaint with out visit

  • vinit989
    Er. Vinit (@vinit989) reported

    @JioCare recently I had purchased a jio air fiber plan and within 20 days of connection there is no internet connectivity to the router. No support from backend no solution since last two days no internet. Disappointed a lot plz refund amount.

  • ritesh81057
    Ritesh Patel (@ritesh81057) reported

    @JioCare @JM_Scindia everytime I am getting this message only from previous two days but no solution