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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 14 outage signals in the last 24 hours around Mumbai Suburban District, including 14 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jun 11, 3:10 PM GMT+5:30.
  • 68% Internet (68%)
  • 17% Wi-fi (17%)
  • 7% Phone (7%)
  • 6% Total Blackout (6%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban District, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 11: Problems at Reliance Jio

Reliance Jio is having issues since 10:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban District, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, Dombivli, Kalyān, Mumbai Suburban, and Airoli.

CityProblem TypeReport Time
Mumbai Internet 1 hour ago
Mumbai Phone 2 hours ago
Mumbai Internet 2 hours ago
Mumbai Internet 3 hours ago
Mumbai Wi-fi 7 hours ago
Mumbai Internet 18 hours ago

Nearby cities with recent reports

Mumbai

40 recent signals

1 hour ago
Thāne

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:

  • paaaarthhh
    Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra

    @JioCare RT news channel is not working on jio fiber.Please help

  • ChemburChapters
    Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra

    @JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio

  • PRANOY_CHAUAAN
    PRANOY CHAUAAN (@PRANOY_CHAUAAN) reported from Mumbai Suburban, Maharashtra

    @SardarSomdeep @JioCare @Airtel_Presence God Knows now what and when would jio commercially start 5G for everyone - my phone model on the other hand supports more bands then required like Millimetre Wave , which would never connect coz they use MM WAVE to interlink towers

  • piyushpras
    Pc (@piyushpras) reported from Bhiwandi, Maharashtra

    @reliancejio unable to connect to internet by mobile data since 3 hours despite of active plan please help, not even able to make and receive calls. Location shivaji chowk, Bhiwandi 421302 Maharashtra

  • CelestinPillai
    Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra

    @JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.

  • vsy135
    Vinod Yadav (@vsy135) reported from Mumbai Suburban, Maharashtra

    Pathetic service from @JioCare . Went to kanjur jio office (near huma cinema) to get my father's sim changed as existing one was corrupted. Everyone in that lane had electricity except jio store. Jio representative said "meter had been cut down as electricity bill is not paid"

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare The day from i port the call.. there is really have some issue. why we are telling you because we are suffering inspite of high charge amount you are not providing single rupee network.. just fed up your service which is not available check my history how many times it's get miss

  • CoronaRadiata2
    Corona Radiata (@CoronaRadiata2) reported from Mumbai, Maharashtra

    I don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.

  • volneymyron
    Volney Myron (@volneymyron) reported from Yashodham, Maharashtra

    The worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!

  • sarfrazansarii
    SARFRAZ ANSARI (@sarfrazansarii) reported from Mumbai Suburban, Maharashtra

    Hii @JioCare My Phone Is 5G My Jio Sim Is 5g But it not showing 5g Please Help me

  • LiveFromALounge
    Ajay Awtaney (@LiveFromALounge) reported from Mumbai Suburban, Maharashtra

    @JioCare when does the service on my postpaid phone resume? Its been 2 months approx and the bills are all@paid (you have a mandate for auto debit). Shall I port the number away?

  • iPoonamRalh
    Poonam Ralh (@iPoonamRalh) reported from Mumbai Suburban, Maharashtra

    @Airtel_Presence I mistakenly recharged my number for 666 but i never got it coz I have ported my number to @JioCare . Can you pls look into this. Recharge did via @Paytm

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare You can call and keep talking what I need is an solution for my problem where is that?? It doesn’t take 3 days to solve an internet problem?? I will wait until tomorrow morning 9:30, if you can resolve it, superb, if not please let me know how can I surrender the devices

  • JagtianiShekhar
    CJ (@JagtianiShekhar) reported from Yashodham, Maharashtra

    @reliancejio @JioCare WIFi issue since yesterday and completely down since yesterday night. Please resolve immediately, thanks.

  • SmileAwayyy
    Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra

    @reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response

  • ricaopowel214
    radhe radhe (@ricaopowel214) reported from Andheri, Maharashtra

    @JioCare why there is no network in Andheri East. Near mogra station. Since morning, there is issue in the network. Pathetic network.

  • starchaitnya
    Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra

    Hello @JioCare r u seriously care your customer

  • dhi_ashu
    Ramdoot Ashu (@dhi_ashu) reported from Yashodham, Maharashtra

    Hey @JioCare I am facing internet related issue from a couple of days contact the customer care but not got any response pls solve the issue @reliancejio

  • nikhilRC
    nikhilRC (@nikhilRC) reported from Yashodham, Maharashtra

    @JioCare @reliancejio I own a jio fiber conctn, last date to pay bill was 10 April, today mor I see the servics are suspendd. There can b sme issue, may b sme family emergncy tht someone was not able 2 pay the bill, wht is the logic in suspendng service in 2 days post due date

  • PrashantMello
    Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra

    @JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • raykasturi
    Kasturi Ray (@raykasturi) reported

    It’s been three days. No one has come to check. We got a mail and message that within 9.30 to 10.30 on June 11 our connection will be back. If this is the way you address connectivity issues, I would like to opt for other providers not @JioCare Three houses around ours have connection and only ours is faulty.

  • TirmakheNikil
    Nikil tirmakhe (@TirmakheNikil) reported

    @reliancejio ******* service I have paid 1499 for sim still not received code n call also so worst need call 9768463238.

  • jay_kakani
    Jay (@jay_kakani) reported

    Absolutely horrible service from @JioCare JioFiber. There has been an outage in my area in Mahim (Mumbai) since 21st May. There has been no resolution whatsoever. Not a SINGLE engineer had visited inspite of repeated followups. Cancelling the connection.

  • TodayVerdict
    THE VERDICT TODAY (@TodayVerdict) reported

    096257 27438 recived a call from this no, where lady was extremley rude and was not listening to other side . Is @JioCare @reliancejio has lost all consumer relations. @jagograhakjago .kindly take action.

  • Sgjodhpur
    Sandeep Gehlot (@Sgjodhpur) reported

    @JioCare I am facing a serious issue with my Jio AirFiber connection. Service Request No. SR000037T8O5 has been pending for 4 days. The assigned engineer keeps rescheduling the visit and is allegedly demanding extra cash payment to come on-site. This is highly unprofessional.

  • highlandersays
    Biswajit Nath (@highlandersays) reported

    I am simply asking Jio to provide the service for which payment was accepted and to communicate honestly about the actual status of the installation. I hope this matter receives the attention it deserves. @reliancejio @jio

  • Nick_N_Shah
    nick (@Nick_N_Shah) reported

    @JioCare Habiba can you please help me Or connect with me pls verify if last SR got any feedback regarding banking details or details about transfer again from the backend team.

  • ravijain2005
    रवि जैन Ravi Jain 🇮🇳 (@ravijain2005) reported

    facing too much delay / non-receipt of OTP from last few days @reliancejio Pls improve network @TRAI

  • rigrulez
    Rigved Singh Maurya (@rigrulez) reported

    @JioCare @reliancejio @RelianceJioCare It's been the third day the internet is not working. There is no way to connect to an executive for an answer. Would you give me an extra 4 days of internet usage free of cost? When will it it resume?

  • ckmani4u
    Chandrakant Mani (@ckmani4u) reported

    @Airtel_Presence Is there any update on the request? Its already 12 days passed since i have raised the request for shifting. Please do cancel my connection! I don’t want to proceed ahead with airtel @airtelindia Hello @JioCare can I get a new connection in place of airtel please.