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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 15 outage signals in the last 24 hours around Mumbai Suburban District, including 15 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 7, 10:46 PM GMT+5:30.
  • 64% Internet (64%)
  • 16% Wi-fi (16%)
  • 9% Phone (9%)
  • 8% Total Blackout (8%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban District, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 7: Problems at Reliance Jio

Reliance Jio is having issues since 11:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban District, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, Mumbai Suburban, Dombivli, and Kalyān.

CityProblem TypeReport Time
Mumbai Phone 6 hours ago
Mumbai Total Blackout 11 hours ago
Mumbai Internet 12 hours ago
Mumbai Internet 12 hours ago
Mumbai Wi-fi 13 hours ago
Mumbai E-mail 13 hours ago

Nearby cities with recent reports

Mumbai

49 recent signals

6 hours ago
Thāne

2 recent signals

3 days ago
Mumbai Suburban

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:

  • ChemburChapters
    Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra

    @JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio

  • sandandstories
    its me PANKAJ (@sandandstories) reported from Yashodham, Maharashtra

    I always wonder why people don’t make @reliancejio there first number. It got the answer. It’s a task to get through a real person on the customer care, first they will give you gyaan on what all are included in your plan and then no option to talk to a real person @JioCare

  • kuldeepvyaas
    Kuldeep Vyas (@kuldeepvyaas) reported from Yashodham, Maharashtra

    5G NETWORK 0% HERE. ,MUMBAI-400101 19.201716,72.865914 Please solve problem .@reliancejio @JioCare @jio

  • VikasShaw16
    Vikas Shaw (@VikasShaw16) reported from Mumbai Suburban, Maharashtra

    May I know any genuine contact person number I want to install mobile network tower in Mumbai on my rooftop @reliancejio @airtelindia @VodafoneGroup

  • ashishhattangdi
    Dr. Ashish S. Hattangdi (Ph.D) (@ashishhattangdi) reported from Yashodham, Maharashtra

    @JioCare i wanted to Port our family numbers from prepaid to postpaid family plan. No response from website etc. Pls help

  • nlgogri
    NLG (@nlgogri) reported from Yashodham, Maharashtra

    @JioCinema app is not smooth at all. While watching highlights if you press back 10 second button then video freezes and commentary runs. Very pathetic experience @BCCI of watching ipl this year. Hope you address this issue at earliest @reliancejio

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Yashodham, Maharashtra

    @JioFiberVoice @JioCare cant access Jio fiber internet and could not run diagnostics check, please help

  • piyushpras
    Pc (@piyushpras) reported from Bhiwandi, Maharashtra

    @reliancejio unable to connect to internet by mobile data since 3 hours despite of active plan please help, not even able to make and receive calls. Location shivaji chowk, Bhiwandi 421302 Maharashtra

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra

    Internet not working but green light is there on fiber box. @JioCare How many times will I get internet interruption? Will you refund the amount for downtime?

  • yogesh_tadge
    Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, Maharashtra

    @JioCare need to connect to customer care

  • Ankit28789794
    Indian (@Ankit28789794) reported from Yashodham, Maharashtra

    @reliancejio @JioCare @JioSaavn Feedback: caller tunes sound quality is very very poor, users loves to set up their loved tune but caller tune sound quality is super poor than the actual sound. It is disappointing, please see if you can improve in that section. Thanks

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra

    @JioCare In my jio fiber plan,of Rs 999,I am getting a speed of 31 and 25 ,when it is supposed to be 150 or whereabouts, what is the reason for slow speed ? Please check

  • Deepako53618528
    Deepak ojha (@Deepako53618528) reported from Yashodham, Maharashtra

    @JioFiberVoice @reliancejio @JioCare The service is good but facing issues with the internet it gets down for 4- 5 hrs from last 15 to 20 days no support has been provided The app also doesn't resolve the issue. Worst customer support and issue resolve

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,

  • theonlyashwini
    Ashwini Pawar (@theonlyashwini) reported from Yashodham, Maharashtra

    Why struggle to discontinue a number which is not in use ??? @reliancejio @JioCare tired of calling customer service, chatting from the app, visiting gallery!

  • praachinh
    praachi (@praachinh) reported from Mumbai Suburban, Maharashtra

    @reliancejio @DoT_India @TRAI Jio has been unnecessarily charging me for Netflix subscription which i have deactivated in Sept 2022.When i called the customer care services they said charges are correct and nothing can be done.I request the telecom authorities to help me in this

  • hspratik
    Pratik HS Shah (@hspratik) reported from Yashodham, Maharashtra

    @JioCare @JioFiberVoice @reliancejio horrible experience ever while installation of jio fiber, they were sugar coated sweet talkers while taking selling plans & equally unpleasant experience while installation. Please update about cancellation & refund process of order

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare Keep on working you have time till 31st Dec 2023 to call a customer who wanted to port in JIO and this is what @reliancejio calls 5G service

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra

    @JioCare Not able to connect with anyone for activation of my Jio fiber set top box and buying a wifi extender,, kindly help,sick of the service

  • shreyplaysYT
    LFO Shrey Plays (@shreyplaysYT) reported from Mumbai Suburban, Maharashtra

    What is it with @reliancejio @PlayApex ping problems. Every alternate game the ping is at above 200ms. So annoying nd irritating.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • surveshwar
    Surveshwar Sarvesh 🇮🇳Pathak (@surveshwar) reported

    @reliancejio @JioCare What a pathetic service by Jio! My internet has been down, and I raised complaint SR00002MDOB8. I just received a call and message claiming my door was locked and the technician couldn't visit. That's a blatant lie—I have been at home waiting all this time.

  • Sundaryadav3
    Yadav (@Sundaryadav3) reported

    @airtelindia @reliancejio Dear Team last 2days not network even though we can't make call and internet in Someshwar juchandra Naigaon East 401208

  • mks11102
    MANISH SHANDILYA (@mks11102) reported

    @JioCare @hotstar_helps @iisonu10 Did your JioHotstar-related issue get resolved?

  • zaidhaider9
    Zaid Haider | زید حیدر (@zaidhaider9) reported

    @JioCare it has been 4days without wifi. Complaint multiple times, nothing is happening. I am waiting till tomorrow, really hoping you guys will resolve now that I have escalated here else I am moving out. Thanks

  • LastBenchWaala
    Last Bench Waala (@LastBenchWaala) reported

    @JioCare It has been more than 24 hours since I emailed you requesting the disconnection of my Jio AirFiber connection due to frequent network outages and the inability to reach a customer care executive through your overly complicated support system. Not only has the service 1/2

  • SunilbhauNw18
    Sunil Singh Bhau (@SunilbhauNw18) reported

    Paid for Jio True 5G, but I'm still getting 4G. The network is so poor that even basic apps and websites won't load. As a journalist, this is seriously affecting my work. @JioCare @DoT_India @TRAI #Jio #Jio5G #NetworkIssue

  • zenim78
    patel manish (@zenim78) reported

    I am facing indoor connectivity issue, outside home connectivity is very good but inside home connectivity neither 5g nor 4g network is stable. @JioCare

  • advocate_amant
    Adv. Aman Thkaur (@advocate_amant) reported

    @JioCare what’s the hell u doing now u even have stopped answering the tweet even good new I have asked 100+ society residents to disconnect ur service and the process has been started

  • nitintaru
    nitin taru (@nitintaru) reported

    @JioCare pls hire qualified staff and give them proper knowledge of handing customer s who are paying their salaries. Paise bachane ke liye sasta staff hire mat karo @ambani

  • ALPUAI29007
    puvanesh (@ALPUAI29007) reported

    @JioCare @RIL_Updates @JioCare Till now no resolution. Appreciating whole jio fibre team. This is how you do with the people. Non of the manager have called me regarding relocation.