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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 4 outage signals in the last 24 hours around Mumbai Suburban District, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 22, 12:25 AM GMT+5:30.
  • 61% Internet (61%)
  • 20% Wi-fi (20%)
  • 12% Total Blackout (12%)
  • 4% Phone (4%)
  • 2% TV (2%)
  • 1% E-mail (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban District, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 21: Problems at Reliance Jio

Reliance Jio is having issues since 06:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban District, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, Kalyān, Mumbai Suburban, Dombivli, and Airoli.

CityProblem TypeReport Time
Mumbai E-mail 26 minutes ago
Mumbai Internet 1 hour ago
Mumbai Internet 10 hours ago
Mumbai Internet 16 hours ago
Mumbai Internet 1 day ago
Thāne Internet 1 day ago

Nearby cities with recent reports

Mumbai

22 recent signals

26 minutes ago
Thāne

1 recent signals

1 day ago
Kalyān

1 recent signals

3 days ago
Mumbai Suburban

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:

  • AnimeshK11
    Animesh Sunita Dada (@AnimeshK11) reported from Ghātkopar, Maharashtra

    @JioCare Mumbai 400086 Ghatkopar Nityanand Nagar Full areas Bad Jio network 😡😡😡 fully harassment.... Shame on you jio @reliancejio

  • ChemburChapters
    Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra

    @JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio

  • mehak_kala
    Mehak Kala (@mehak_kala) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio @JioFiberChennai When v need the connection then why it takes only half a day. Horrible sales team especially Hemant Singh frm Thane branch +919321003391 Need dis sorted asap

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @JioCare @reliancejio your Sigma quality will never come.. such a degrade service daily i am facing despite several complaints you are just operating ur AI and phone technology i think u don't have enough tower and service engineer please close my service it's done now

  • KejriwalManav
    Manav Kejriwal (@KejriwalManav) reported from Mumbai, Maharashtra

    @JioCare Saket CHS, Santacruz West. JioFibre not working since 3 days. Everyday the technician is promising to resolve the next day, but no resolution. Unexpected from Jio. Please assist immediately. Mumbai 400054.

  • khushijain_2
    khushi Jain (@khushijain_2) reported from Bhiwandi, Maharashtra

    @JioCare There's no network in my phone

  • psychedelic604
    Vin (@psychedelic604) reported from Mumbai Suburban, Maharashtra

    @JioCare need help with jio fiber connection. SSID is not showing up and calling your customer care is no help either. Kindly help

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare The day from i port the call.. there is really have some issue. why we are telling you because we are suffering inspite of high charge amount you are not providing single rupee network.. just fed up your service which is not available check my history how many times it's get miss

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mahape, Maharashtra

    Intermittently internet isn’t working @JioCare @JioFiberVoice You guys did some maintenance and screwed internet stability in my area!

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port

  • PrashantMello
    Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra

    @JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....

  • theonlyashwini
    Ashwini Pawar (@theonlyashwini) reported from Yashodham, Maharashtra

    Why struggle to discontinue a number which is not in use ??? @reliancejio @JioCare tired of calling customer service, chatting from the app, visiting gallery!

  • surensadwelkar
    Surendra Sadwelkar (@surensadwelkar) reported from Mumbai Suburban, Maharashtra

    @JioCare i have complained 2 times so far that I cannot make or receive calls sometimes, i am not able to call any emergency numbers like 100. So far my issue remains unresolved. If Jio is not able to resolve my issue i will have to port out.

  • snair700
    Sethu Nair (@snair700) reported from Mumbai Suburban, Maharashtra

    @JioCare What a ****** network. When your recharge expires all network go slow specially the data network.

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare tv channels on Jiofiber giving trouble,at times some channels disappear,my plan is 150 Mbps,stb needs to be checked

  • CoronaRadiata2
    Corona Radiata (@CoronaRadiata2) reported from Mumbai, Maharashtra

    I don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.

  • ashishhattangdi
    Dr. Ashish S. Hattangdi (Ph.D) (@ashishhattangdi) reported from Yashodham, Maharashtra

    @JioCare i wanted to Port our family numbers from prepaid to postpaid family plan. No response from website etc. Pls help

  • piyushpras
    Pc (@piyushpras) reported from Bhiwandi, Maharashtra

    @reliancejio unable to connect to internet by mobile data since 3 hours despite of active plan please help, not even able to make and receive calls. Location shivaji chowk, Bhiwandi 421302 Maharashtra

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare You can call and keep talking what I need is an solution for my problem where is that?? It doesn’t take 3 days to solve an internet problem?? I will wait until tomorrow morning 9:30, if you can resolve it, superb, if not please let me know how can I surrender the devices

  • vrochlani
    Vishal H Rochlani (@vrochlani) reported from Yashodham, Maharashtra

    @JioCare Its surprising to note that we can't have access to older invoice.Which company is doing that only yours? Was not able to access the Invoice of Sept'22. Kindly be customer friendly in your support. Does your acc also deletes it after 180 days, then y not access to clients.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • hackingethics
    Ankur Gandhi (@hackingethics) reported

    @JioCare Just check,They dont have any update n just repeating same message everytime. reason is they also dont know what is happening and when it is going to solve. Customer waits, They dont have team who can fix, They again sends msg that resolution would be provided after 24 hours

  • hari_lakshman
    Hari Lakshmanan (@hari_lakshman) reported

    @JioCare Received escalation SR000036FF0X and assurance of update within 8 working hours. However, Internet outage since 5-May still continues and multiple residents in our apartment are affected. Awaiting actual resolution, not just updates.

  • ipriya_Tiwari
    𝗣𝗿𝗶𝘆𝗮 𝗧𝗶𝘄𝗮𝗿𝗶  (@ipriya_Tiwari) reported

    Dear @JioCare, what’s the point of advertising “True 5G” when in Veerampur, Shahgarh, Amethi (UP) the network disappears inside homes and 5G works only sometimes? We are paying for 5G but getting 2G-like experience. Calls drop, internet stops, and signal keeps fluctuating.

  • yatu4756
    yatin s dhotre (@yatu4756) reported

    @JioCare Please confirm how many Hindi speaking and Marathi speaking customers care officer working in Jio care? Whenever I called Jio care and select Marathi option only Hindi speaking support person receives call. Why this disparity? #worstservice @mnsadhikrut

  • PrinceK30074788
    Prince Kumar (@PrinceK30074788) reported

    @JioCare Who told that issue has been resolved without calling me... What nonsense is this ?

  • imlimbachiya
    PRATIK LIMBACHIYA (@imlimbachiya) reported

    @JioCare And after all this, your team still keeps sending copy-paste internet troubleshooting videos like bots instead of giving a real technical solution. At this point it honestly feels like JioFiber support is designed to exhaust customers until they give up.

  • NILESH9361
    @Nil9361 (@NILESH9361) reported

    Dear @JioCare Still no proper response or permanent solution in Hatkanangale Maharashtra 416109. Full 5G signal but internet unusable calls failing and online payments affected repeatedly. More than 300 users still facing the same issue despite multiple complaints and escalations

  • shashankdarda36
    Shashank Darda (@shashankdarda36) reported

    @JioCare 9404971697 Continuous call drops and very slow internet despite showing 5G

  • priyanshu_4uu
    Priyanshu (@priyanshu_4uu) reported

    Using @JioCare for 7 years, but for the last 15 days the internet service is completely not working,Every complaint gets the same copied reply, but no resolution yet. Why should customers pay for a service they can’t use? Need immediate resolution and refund. @reliancejio

  • Vikkradha
    Vikash Sharma (@Vikkradha) reported

    @JioCare Your Jio representative Anuj Mishra does not know how to talk and deal with the customer. train him he needs training.