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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 5 outage signals in the last 24 hours around Mumbai Suburban District, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Aug 30, 10:16 AM GMT+5:30.
  • 68% Internet (68%)
  • 12% Wi-fi (12%)
  • 9% Phone (9%)
  • 8% E-mail (8%)
  • 3% Total Blackout (3%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban District, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 30: Problems at Reliance Jio

Reliance Jio is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban District, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, Kalyān, and Thāne.

CityProblem TypeReport Time
Mumbai Internet 2 hours ago
Mumbai Internet 2 hours ago
Mumbai Internet 2 hours ago
Mumbai Wi-fi 16 hours ago
Mumbai Internet 23 hours ago
Mumbai Internet 2 days ago

Nearby cities with recent reports

Mumbai

18 recent signals

2 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @JioFanClub @reliancejio I have raised an issue and complaint number was given , without anyone visiting the complaint is closed and I’ve got an sms saying problem resolved. How on earth is it possible to check hardware from the backend pathetic service I must say

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @reliancejio @JioCare You only hire Telecallers, Artificial intellect, but you don't have enough tower and service engineer to check the network compatibility.. it's daily pain ! Our day start with frustration. We are planning to go in consumer court @jagograhakjago

  • sonianotani
    Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio 5 days since registering entity on trueconnect and making a payment. Received invoice and email saying registered but we cannot move forward. Multiple complaint raised on email. Extremely frustrated! Urgent support needed

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra

    @JioCare Not able to connect with anyone for activation of my Jio fiber set top box and buying a wifi extender,, kindly help,sick of the service

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra

    @JioCare In my jio fiber plan,of Rs 999,I am getting a speed of 31 and 25 ,when it is supposed to be 150 or whereabouts, what is the reason for slow speed ? Please check

  • snair700
    Sethu Nair (@snair700) reported from Mumbai Suburban, Maharashtra

    @JioCare What a ****** network. When your recharge expires all network go slow specially the data network.

  • surensadwelkar
    Surendra Sadwelkar (@surensadwelkar) reported from Mumbai Suburban, Maharashtra

    @JioCare i have complained 2 times so far that I cannot make or receive calls sometimes, i am not able to call any emergency numbers like 100. So far my issue remains unresolved. If Jio is not able to resolve my issue i will have to port out.

  • anil_anilmenon
    Anil Menon (@anil_anilmenon) reported from Yashodham, Maharashtra

    @JioCare @reliancejio @AndheriLOCA I have 2 personal and 1 Corporate JioFiber internet connection. The internet connection is down on a regular basis. Yesterday the internet service was not available from 12pm to 7pm. Today again there is no internet connection since 12pm

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Yashodham, Maharashtra

    @JioFiberVoice @JioCare cant access Jio fiber internet and could not run diagnostics check, please help

  • CelestinPillai
    Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra

    @JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.

  • VikasShaw16
    Vikas Shaw (@VikasShaw16) reported from Mumbai Suburban, Maharashtra

    May I know any genuine contact person number I want to install mobile network tower in Mumbai on my rooftop @reliancejio @airtelindia @VodafoneGroup

  • anurag11820
    Anurag Tiwari (@anurag11820) reported from Thāne, Maharashtra

    @reliancejio Jiotrue5G is not working on 5G phone Realme 10pro+ 5G But Airtel 5G @airtelindia is working

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare Keep on working you have time till 31st Dec 2023 to call a customer who wanted to port in JIO and this is what @reliancejio calls 5G service

  • Pathak67k
    Tripurari Pathak (@Pathak67k) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare your network gone crazy....i received at least 16 calls from different state including 2 calls from J&k. Everyone is saying that I called them but how ?? I am in a meeting with peoples and my mobile is on table, no one using the how can I make call ??

  • mathewmantony
    मॅथ्यू अँटनी|Mathew Antony|മാത്യു ആന്റണി (@mathewmantony) reported from Mumbai Suburban, Maharashtra

    It's been 2 days @reliancejio internet services is down in Bandra.Apart from the consistency in giving SMS updates that service is not restored,there is no uptime. Will they also give billing reduction to all the subscribers.All are saying that no human interface at all.

  • carlessguy
    Karan G 🇮🇳 (@carlessguy) reported from Mahape, Maharashtra

    @JioCare i need to reboot again and again to use jio 5g. Where as others are able to use it without any issues.

  • ROHANGOHIL
    ROHAN GOHIL (@ROHANGOHIL) reported from Yashodham, Maharashtra

    @JioCare All the iphone user are facing the same issue please solve it as soon as possible or u guys will lose all the customers

  • UD_SHAH79
    UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra

    @JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks

  • gunjankhatrii
    gunjan khatri (@gunjankhatrii) reported from Mahape, Maharashtra

    @reliancejio @JioCare @_MukeshAmbani I am trying to order jio fiber box from last 15 days raised ticket also but i am told no stocks ..wanted to know if I can get the fiber setop box ..as never tght this item also will have shortage

  • ArnabKantiGhosh
    Arnab Kanti Ghosh (@ArnabKantiGhosh) reported from Yashodham, Maharashtra

    I have a #jiofiber broadband. But I think the router is bad. Beacause the 5Ghz band is good the whole flat but the 2.4Ghz band is only available when I stand infront of the router. Also no response from the local team. This much bad service is not expected from @reliancejio.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • _faizan_ullah_
    Faizan Ullah Qadri (@_faizan_ullah_) reported

    @reliancejio I also request Jio to consider providing a “Preferred/Nearest Tower” option in the MyJio app, allowing customers to connect to the strongest nearby Jio tower whenever technically possible. This could significantly improve the customer experience.

  • apcdgworks
    Achu P. Chandra (@apcdgworks) reported

    @JioMart @reliancejio I demand clarity on the REFUND, DELIVERED TV, ORDER/SHIPMENT MAPPING & PENDING INSTALLATION. AWS: 75082115187460 | 75082115222305 Stop making customers chase support. Resolve this URGENTLY and provide a clear update. #JioMart #JioMartCare #CustomerService

  • xaw786
    zain kidwai (@xaw786) reported

    @JioCare @reliancejio Waiting since 28th August to get my wifi connection rectified. No one from jio came to check. Whole family without internet connection since last two days. We love and trust @RIL_Updates pls help to solve our problem...

  • rakeshs07
    Rakesh Sharma (@rakeshs07) reported

    @JioCare Last 2 days we are doing reschedule but no one is coming to resolve the issue , very poor & pathetic services by Jio , no one listening for the customers

  • SatishKaramala
    Satheesh Karamala (@SatishKaramala) reported

    @JioCare Hi Shireen, I would like to clarify that your statement that there was no complaint raised against my account in the last 30 days is incorrect. Please refer to the attached screenshot from the JioFiber request history. It clearly shows:

  • iamsanthoshtm
    Santhosh Mohanram (@iamsanthoshtm) reported

    @JioCare @reliancejio @JioCare provide solution or assign Engineer instead of unhelpful and default answers

  • Roshanpawar___
    Roshya (@Roshanpawar___) reported

    @JioCare @reliancejio @AkashMAmbani Voice calling is DEAD & 5G is totally broken! Standby shows FULL signal, but calls drop to 1 BAR instantly with audio muting. Local 4G booster is overloaded. URGENTLY need 5G upgrade & tower capacity expansion in Mohadi (Ner), Jalna - 431214!

  • its_Mr_Raheem
    Raheem (@its_Mr_Raheem) reported

    @CareJpb @JioCare @JioPaymentsBank My parents have no surname/last name in their official documents, but your account opening form makes both last names mandatory. What should I enter without providing incorrect information? Please provide a solution.

  • nishant2699
    nishant (@nishant2699) reported

    @JioCare my wifi is not working (red light blinking) Myjio app diagnostic says everything is fine, i am not able to fix it through app There is no way to raise a ticket as well, what a pain in ***! Need an immediate solution!

  • shanu129253
    Ishan Sharma (@shanu129253) reported

    @JioCare @reliancejio it has been more than 10 hrs and you have not resolved my issue