Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Mumbai Suburban District, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received Aug 11, 10:02 AM GMT+5:30.
- Internet (59%)
- Phone (13%)
- Total Blackout (12%)
- Wi-fi (10%)
- E-mail (5%)
- TV (1%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai Suburban District, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 11: Problems at Reliance Jio
Reliance Jio is having issues since 11:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai Suburban District, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, Kalyān, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
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Phone | 8 hours ago |
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Mumbai
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Wi-fi | 2 days ago |
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Mumbai
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Wi-fi | 2 days ago |
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Mumbai
|
Internet | 2 days ago |
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Mumbai
|
Internet | 2 days ago |
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Mumbai
|
Internet | 2 days ago |
Nearby cities with recent reports
26 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:
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praachi (@praachinh) reported from Mumbai Suburban, Maharashtra@reliancejio @DoT_India @TRAI Jio has been unnecessarily charging me for Netflix subscription which i have deactivated in Sept 2022.When i called the customer care services they said charges are correct and nothing can be done.I request the telecom authorities to help me in this
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port
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Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra@JioCare bas service My welcome offer not received I am not using 5g unlimited data With postpaid number My plan 399 9309855763
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@cankkasera @JioCare @reliancejio Hi I have face call and network both issue... I have just recently port the network candle is only ,1 available. Despite following up no improvement... जियो मैने क्यों लियो... Abhi Aisa lag raha he
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Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra@ParikshitK_ @JioCare Facing this issue since the last few days
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somnath (@GhoshSomu) reported from Mumbai, Maharashtra@JioCare @Nitaambani56 See this people are just robots, atleast give me a customer care number.
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Volney Myron (@volneymyron) reported from Yashodham, MaharashtraThe worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!
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Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra@reliancejio jio fiber isn’t working properly in Kopar Khairne. Please fix asap
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Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare Why should I again revert when I am telling you issue isn’t fixed and I have given you ticket number which captures every details then why you keep on asking me. Please advise what has been done to fix this issue till date?
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare You can call and keep talking what I need is an solution for my problem where is that?? It doesn’t take 3 days to solve an internet problem?? I will wait until tomorrow morning 9:30, if you can resolve it, superb, if not please let me know how can I surrender the devices
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PRANOY CHAUAAN (@PRANOY_CHAUAAN) reported from Mumbai Suburban, Maharashtra@SardarSomdeep @JioCare @Airtel_Presence God Knows now what and when would jio commercially start 5G for everyone - my phone model on the other hand supports more bands then required like Millimetre Wave , which would never connect coz they use MM WAVE to interlink towers
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Mihir Pandya (@mihir_kp) reported from Yashodham, Maharashtra@JioFiberVoice @JioCare cant access Jio fiber internet and could not run diagnostics check, please help
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Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra@JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio
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Devarshi Barot (@devarshibarot28) reported from Mumbai Suburban, Maharashtra@JioCare I had activated and was using Jio 5G welcome offer. My plan was about to expire and I'd recharged with new one before it gets expired. After the shift to new plan my welcome offer is no longer there. Kindly help.
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SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra@JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio
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Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra@reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response
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Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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Kuldeep Vyas (@kuldeepvyaas) reported from Yashodham, Maharashtra5G NETWORK 0% HERE. ,MUMBAI-400101 19.201716,72.865914 Please solve problem .@reliancejio @JioCare @jio
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Nidhaye Phand (@nidhayephand) reported from Yashodham, Maharashtra@JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!
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Tripurari Pathak (@Pathak67k) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare your network gone crazy....i received at least 16 calls from different state including 2 calls from J&k. Everyone is saying that I called them but how ?? I am in a meeting with peoples and my mobile is on table, no one using the how can I make call ??
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Sandeep देशवाल (@Sandeep63721424) reported@reliancejio @JioCare Respected Sir/Madam, Jio network in our village is very poor. We are facing weak signals, frequent call drops, and slow internet. Kindly check the network and improve the connectivity in our village as soon as possible. Thanking you.
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Ashok Gupta (@gupta_ashok) reported@reliancejio @JioCare STB Installation was Due at 10 AM on 10Aug but the same has been rescheduled by local service centre on its own. More than 10 complaints made on customer care but no solution now it has been rescheduled for 12Aug. Do u want to install or not kindly respond?
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Surajrajgabru (@surajrajgabru) reportedWTF is going on? 🤬 After multiple complaints, rescheduled from 2 Aug to 10 Aug It’s already 11 Aug and still nobody has contacted me, no engineer has visited, What the hell are you doing, Jio? Order No: NO0001EYPR7E Please resolve this immediately. @reliancejio @reliancejioCare
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Deepak (@indiemarwari) reported@TRAI @reliancejio Your system is clearly getting something wrong with my language/region settings. I’m in Rajasthan, yet Gujarati call announcements keep playing. Please stop giving generic replies and actually investigate the backend issue. @TRAI
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Dheeraj Manral (@dheerajman) reported@JioCare Still same status. When my issue will get resolve ?
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Sumit Singh (@SuMitSing_h) reported@JioCare What has Jio done so far to mitigate customer issues?
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Yogesh Aawte (@YogeshAawte) reported@JioCare “Please confirm the exact date of installation. I have already waited for several days, and the issue is still unresolved. If installation cannot be done immediately, please cancel my order and refund my payment.”
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Deepak (@indiemarwari) reported@reliancejio What exactly is going on with your network? I’m a Rajasthan customer, yet your recorded call messages are suddenly in Gujarati. Incoming and outgoing calls — BOTH affected. This isn’t a “small issue.” Fix your language routing ASAP. @reliancejio #JioCare
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Dhanush Parekh (@DhanushParekh) reportedStill nothing. Status unchanged — “Assigning an engineer” — no contact, no update, 3 full days now on a basic repair. This shouldn’t need a regulator to fix. @JioCare @TRAI @JoshiPralhad requesting attention to NCH docket 9912390.
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Mittal (@mitrancy) reported@JioCare hi, I recharged my no but still there’s no service. Could you please look into it. Thank you.