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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 3 outage signals in the last 24 hours around Mumbai Suburban District, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 23, 4:02 PM GMT+5:30.
  • 64% Internet (64%)
  • 14% Wi-fi (14%)
  • 13% Total Blackout (13%)
  • 5% Phone (5%)
  • 2% TV (2%)
  • 1% E-mail (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban District, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 23: Problems at Reliance Jio

Reliance Jio is having issues since 10:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban District, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, Kalyān, Mumbai Suburban, Dombivli, and Airoli.

CityProblem TypeReport Time
Mumbai Phone 13 hours ago
Thāne Internet 16 hours ago
Mumbai Internet 17 hours ago
Mumbai Internet 1 day ago
Mumbai Internet 1 day ago
Mumbai Internet 1 day ago

Nearby cities with recent reports

Mumbai

32 recent signals

13 hours ago
Thāne

3 recent signals

16 hours ago
Kalyān

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:

  • VikasShaw16
    Vikas Shaw (@VikasShaw16) reported from Mumbai Suburban, Maharashtra

    May I know any genuine contact person number I want to install mobile network tower in Mumbai on my rooftop @reliancejio @airtelindia @VodafoneGroup

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Intermittent connection loss!! I am done now take some effort to investigate open the ticket listen to what your representative has advised & then let me know on what grounds you have closed the ticket without providing resolution and none of you jerks making an effort to call me

  • sonianotani
    Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra

    No customer care number. Emails got a few holding replies and then no replies. This is a critical service for us!! @reliancejio @JioCare

  • Alwaysanil_
    Anil (@Alwaysanil_) reported from Mumbai Suburban, Maharashtra

    My earlier request for engineer was for 5-6 pm slot 4 feb Since due to Some issue from jio application they didn't consider that SR, Please take a note of new SRN SR00001HEDMK I am having my lecture at 7 pm @_MukeshAmbani @JioCare @reliancejio

  • volneymyron
    Volney Myron (@volneymyron) reported from Yashodham, Maharashtra

    The worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!

  • agarwalvishnu
    vishnu agarwal (@agarwalvishnu) reported from Mumbai Suburban, Maharashtra

    @JioCare No solution to my complaint yet...

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @JioCare @reliancejio your Sigma quality will never come.. such a degrade service daily i am facing despite several complaints you are just operating ur AI and phone technology i think u don't have enough tower and service engineer please close my service it's done now

  • starchaitnya
    Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra

    Hello @JioCare r u seriously care your customer

  • WhistleBlower_H
    Whistleblower-सिटी बजाओ📢 (@WhistleBlower_H) reported from Yashodham, Maharashtra

    Jio 5g Service Net...Hahahaha. It seems to run at a speed of 2G. 5G Internet service is still not available in cities like Mumbai Metropolitan. Ambani company is fooling all Indians. @reliancejio @JioCare @TRAI

  • shreyplaysYT
    LFO Shrey Plays (@shreyplaysYT) reported from Mumbai Suburban, Maharashtra

    What is it with @reliancejio @PlayApex ping problems. Every alternate game the ping is at above 200ms. So annoying nd irritating.

  • sandandstories
    its me PANKAJ (@sandandstories) reported from Yashodham, Maharashtra

    I always wonder why people don’t make @reliancejio there first number. It got the answer. It’s a task to get through a real person on the customer care, first they will give you gyaan on what all are included in your plan and then no option to talk to a real person @JioCare

  • a_r_momin
    Abdul Rehman (@a_r_momin) reported from Khoni, Maharashtra

    @reliancejio @JioCare please make network connection stable in bhiwandi. pincode 421302. I'm feeling fool after arecharging with full year plan.

  • SmileAwayyy
    Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra

    @reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response

  • shah7543
    shah (@shah7543) reported from Mumbai Suburban, Maharashtra

    @reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet

  • anurag11820
    Anurag Tiwari (@anurag11820) reported from Thāne, Maharashtra

    @reliancejio Jiotrue5G is not working on 5G phone Realme 10pro+ 5G But Airtel 5G @airtelindia is working

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra

    @JioCare In my jio fiber plan,of Rs 999,I am getting a speed of 31 and 25 ,when it is supposed to be 150 or whereabouts, what is the reason for slow speed ? Please check

  • snair700
    Sethu Nair (@snair700) reported from Mumbai Suburban, Maharashtra

    @JioCare What a ****** network. When your recharge expires all network go slow specially the data network.

  • HarshJaiwant
    Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, Maharashtra

    How should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio

  • SuhitJain3
    Suhit Jain (@SuhitJain3) reported from Mumbai Suburban, Maharashtra

    Worst network jio is having now a days totally 0 % network they providing 4-5 times i had called to customer care but they didn't solve my problem lazy *** @JioCare @reliancejio

  • kuldeepvyaas
    Kuldeep Vyas (@kuldeepvyaas) reported from Yashodham, Maharashtra

    5G NETWORK 0% HERE. ,MUMBAI-400101 19.201716,72.865914 Please solve problem .@reliancejio @JioCare @jio

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • AshishR11931632
    Ashish Rai (@AshishR11931632) reported

    @JioCare 7 months it has been Are you noting it on the sand and forgetting it every time When you issue me a bill should i say the same thing

  • JioCare
    JioCare (@JioCare) reported

    @RamanK85277 @reliancejio Hi Raman, we regret the inconvenience caused and here to help. In order for us to look into the issue, request you to DM us the following details: 1. Jio number 2. Date and time when you faced this issue (in last 48 hours) 3. Website/app name with which you are having (1/2)

  • utkarsh10
    Utkarsh Ranjan (@utkarsh10) reported

    @JioCare No update yet. No one from your team has contacted me. It has been 3 days with zero resolution.

  • RK_Mallick444
    R.K Mallick (@RK_Mallick444) reported

    @reliancejio Yes feeling bad because The Jio service in my location is very worst. Net slow,Call drop issue.

  • Williamson924
    Ganesh 🚩 (@Williamson924) reported

    @JioCare @JIOAIRFIBERIN I am experiencing the same issue again. A technician came to inspect the connection yesterday morning (22/05/2026) and left, but the connection went down again this evening 😡

  • abhay_venkat4
    Abhay Venkatesh (@abhay_venkat4) reported

    @JioCare It's also a bigger let down because I vouched for JioFiber in the past and got friends and family to take up a connection. Now I feel like a fool who is the only one getting the cold shoulder.

  • princesingh007_
    Prince_Singh 🇮🇳 (@princesingh007_) reported

    @JioCare Very bad Jio... again after one reply no action taken on this matter. Even today voucher of 807 rupees has been removed from from account without any refund. I'm suffering from last more than one month. Pl refund money.

  • shahsameer
    shahsameer (@shahsameer) reported

    @JioCare internet connection has been down since 11:00am and your team has been unable to resolve the same. Now I get a message that it will be resolved by 11.02pm. Kindly look into it and help expedite.

  • LuckyAgent5412
    Suman (@LuckyAgent5412) reported

    @JioCare @reliancejio Dear Jio I mainly use the 5G network but Jio 5G is not working at all in my area Even the 4G speed is extremely slow and unstable Airtel network is working much better here only Jio is facing these issues Please resolve this network problem as soon asap.

  • cinemaachico
    R. (@cinemaachico) reported

    @JioCare Stop bluffing ffs idiots. See the issue. It's a bandwidth issue at your end, network strength in the area is weak. You fix it before writing "resolved & closed."