Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Mumbai Suburban District, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received Jul 29, 12:24 PM GMT+5:30.
- Internet (62%)
- Total Blackout (12%)
- Phone (12%)
- Wi-fi (11%)
- E-mail (2%)
- TV (1%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai Suburban District, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 30: Problems at Reliance Jio
Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai Suburban District, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, Kalyān, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Wi-fi | 21 hours ago |
|
Mumbai
|
Phone | 1 day ago |
|
Mumbai
|
Internet | 2 days ago |
|
Mumbai
|
Internet | 3 days ago |
|
Mumbai
|
Internet | 4 days ago |
|
Mumbai
|
Total Blackout | 4 days ago |
Nearby cities with recent reports
21 recent signals
1 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:
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Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users are able to enjoy Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, Maharashtra@JioCare need to connect to customer care
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manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra@JioCare Pls share the number of the area division city level supervisors. This is not done. Every two days the network is down and we keep bearing with it. What quality of service is this??? @TimesNow
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Anurag Tiwari (@anurag11820) reported from Thāne, Maharashtra@reliancejio Jiotrue5G is not working on 5G phone Realme 10pro+ 5G But Airtel 5G @airtelindia is working
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NLG (@nlgogri) reported from Yashodham, Maharashtra@JioCinema app is not smooth at all. While watching highlights if you press back 10 second button then video freezes and commentary runs. Very pathetic experience @BCCI of watching ipl this year. Hope you address this issue at earliest @reliancejio
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Vishal H Rochlani (@vrochlani) reported from Yashodham, Maharashtra@JioCare Its surprising to note that we can't have access to older invoice.Which company is doing that only yours? Was not able to access the Invoice of Sept'22. Kindly be customer friendly in your support. Does your acc also deletes it after 180 days, then y not access to clients.
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Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare Keep on working you have time till 31st Dec 2023 to call a customer who wanted to port in JIO and this is what @reliancejio calls 5G service
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vishnu agarwal (@agarwalvishnu) reported from Mumbai Suburban, Maharashtra@JioCare No solution to my complaint yet...
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Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra@JioCare is there some issue with vowifi in jiofiber? Please clarify! Or is it related to jio sim?
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Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra@JioCare I want to port my no to onther service provider. Your complaints number 198 not working. Your customer support worst on Twitter too.
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CJ (@JagtianiShekhar) reported from Yashodham, Maharashtra@reliancejio @JioCare WIFi issue since yesterday and completely down since yesterday night. Please resolve immediately, thanks.
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Karan G 🇮🇳 (@carlessguy) reported from Mahape, Maharashtra@JioCare i need to reboot again and again to use jio 5g. Where as others are able to use it without any issues.
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ROHAN GOHIL (@ROHANGOHIL) reported from Yashodham, Maharashtra@JioCare All the iphone user are facing the same issue please solve it as soon as possible or u guys will lose all the customers
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Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra@JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio
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Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra@JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....
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Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra@JioCare RT news channel is not working on jio fiber.Please help
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Praveen Kushwaha (@praveenkushwaha) reported from Yashodham, Maharashtra@JioCare Pathetic service from Jio fibre. Everyday internet down fpr 5-6 hours in Kandivali West area.
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Corona Radiata (@CoronaRadiata2) reported from Mumbai, MaharashtraI don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.
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Animesh Sunita Dada (@AnimeshK11) reported from Ghātkopar, Maharashtra@JioCare Mumbai 400086 Ghatkopar Nityanand Nagar Full areas Bad Jio network 😡😡😡 fully harassment.... Shame on you jio @reliancejio
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Vinay Mishra (@Vinay_Mishra11) reported@JioCare Man just simply that you guy's can not fix the issue and i will cancel the subscription and switch to Airtel. How many times i have to repeat that i have unplugged it multiple time and there is no power coming in router so whats the point of that.
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R_a_M_i_Z (@R__a__M__i__Z_) reported@JioCare Please improve the service in my locality, my number is 7002258055. Just check how many times i have contacted your customer service and how many service request i have raised regarding my airfibre and mobile. But no proper resolution was provided.
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Sabyasachi Ghosh (@sabya9382) reported@JioCare Still the network issue persist. No resolution came still yet. 5 days passed. No further communication also done. When it would be resolved ? Days are passing by but no answers coming. We want clear deadline.
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Siddharth M Tripathi (@msidheart) reported4 days intrnt outage-resumd 28jul in fw hrs router givs up-outage again.29jul router replacd n few hrs latr another outage. U stole 5 days of servc days and ask to rechrg again. Then too no intrnt. Cust care no contact. Pls Credit 5 days @JioCare #PoorService #theft cjp to tag?
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Mittalkumar (@TechnoPravash) reported@JioCare Why was my installation delayed? Do I have to keep chasing your team every time? Please explain and ensure installation is completed before tomorrow 12 PM, or I'll escalate this to the Consumer Forum. @jagograhakjago please help in this to resolve instantly.
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MOHAMMAD FAIZAN (@MOHAMMAD260191) reported@nd_king15798935 @reliancejio @JioCare Facing a 8-month severe indoor network blackout at 700037. 8 Service Requests closed without resolution despite unusable signal (-128dBm). Registered formal grievance with National Consumer Helpline and DoT. Fix network! NCH Grievance: 9829547. DoT DOTEL/E/2026/0042630.
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M.Vasanth Babu (@vasanthbabu_237) reported@JioCare How can you remove the ODU of an active customer without consent? I've been unable to work remotely for 4 days because of your mistake. I was promised restoration today, yet there's no update. Worse, your customer service executive ended the call without explaining
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Shubham Taparia (@ShubhamTaparia1) reportedno accountability, and no sense of urgency. How long are customers expected to keep paying for a service that doesn't work? This level of negligence is unacceptable. Stop making excuses and start fixing the problem. Customers deserve reliable service and support, @JioCare .
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Shravan (@i_amshravan) reported@JioCare Part 3 Yesterday morning, I contacted @JioCare on X. An visit was scheduled from there as well, but again no engineer arrived. In the evening, I called customer care. I was told an engineer would call me within 10 minutes. Nobody called.
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Surendar Reddy (@surendar22) reported@JioCare Yes..but there is no change in the scheduled appointment date of service engineer.. request to reschedule the visit for tomorrow to sort out the issue