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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 6 outage signals in the last 24 hours around Mumbai Suburban District, including 6 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 1, 8:30 PM GMT+5:30.
  • 64% Internet (64%)
  • 17% Wi-fi (17%)
  • 8% Phone (8%)
  • 7% Total Blackout (7%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban District, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 2: Problems at Reliance Jio

Reliance Jio is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban District, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, Thāne, Dombivli, and Kalyān.

CityProblem TypeReport Time
Mumbai E-mail 13 hours ago
Mumbai Internet 14 hours ago
Mumbai Internet 15 hours ago
Mumbai Internet 21 hours ago
Mumbai Total Blackout 22 hours ago
Mumbai Total Blackout 23 hours ago

Nearby cities with recent reports

Mumbai

14 recent signals

13 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:

  • ManishaNanavaty
    manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra

    @JioCare And once again the wifi has been down since last evening 9pm and not working yet after 12 hrs. Pls escalate this complaint. I don't want ur standard reply.

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mahape, Maharashtra

    Intermittently internet isn’t working @JioCare @JioFiberVoice You guys did some maintenance and screwed internet stability in my area!

  • PrashantMello
    Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra

    @JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....

  • praveenkushwaha
    Praveen Kushwaha (@praveenkushwaha) reported from Yashodham, Maharashtra

    @JioCare Pathetic service from Jio fibre. Everyday internet down fpr 5-6 hours in Kandivali West area.

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare one thing is for sure will never port to @reliancejio as their executive couldn't call in more than 5 days. It's their 5g service

  • WhistleBlower_H
    Whistleblower-सिटी बजाओ📢 (@WhistleBlower_H) reported from Yashodham, Maharashtra

    Jio 5g Service Net...Hahahaha. It seems to run at a speed of 2G. 5G Internet service is still not available in cities like Mumbai Metropolitan. Ambani company is fooling all Indians. @reliancejio @JioCare @TRAI

  • piyushpras
    Pc (@piyushpras) reported from Bhiwandi, Maharashtra

    @reliancejio unable to connect to internet by mobile data since 3 hours despite of active plan please help, not even able to make and receive calls. Location shivaji chowk, Bhiwandi 421302 Maharashtra

  • sarfrazansarii
    SARFRAZ ANSARI (@sarfrazansarii) reported from Mumbai Suburban, Maharashtra

    Hii @JioCare My Phone Is 5G My Jio Sim Is 5g But it not showing 5g Please Help me

  • ChemburChapters
    Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra

    @JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio

  • ricaopowel214
    radhe radhe (@ricaopowel214) reported from Andheri, Maharashtra

    @JioCare why there is no network in Andheri East. Near mogra station. Since morning, there is issue in the network. Pathetic network.

  • hspratik
    Pratik HS Shah (@hspratik) reported from Yashodham, Maharashtra

    @JioCare @JioFiberVoice @reliancejio horrible experience ever while installation of jio fiber, they were sugar coated sweet talkers while taking selling plans & equally unpleasant experience while installation. Please update about cancellation & refund process of order

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra

    @JioCare bas service My welcome offer not received I am not using 5g unlimited data With postpaid number My plan 399 9309855763

  • dhi_ashu
    Ramdoot Ashu (@dhi_ashu) reported from Yashodham, Maharashtra

    Hey @JioCare I am facing internet related issue from a couple of days contact the customer care but not got any response pls solve the issue @reliancejio

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Why should I again revert when I am telling you issue isn’t fixed and I have given you ticket number which captures every details then why you keep on asking me. Please advise what has been done to fix this issue till date?

  • RameezKudaiRK
    Rameez (@RameezKudaiRK) reported from Bhiwandi, Maharashtra

    Call drops internet down still very bad condition @JioCare @reliancejio #PoorNetwork whole day tweet posting 2km away frm my area thts the ridiculous network in my area 421302

  • RaashulTandon
    RAASHUL TANDON (@RaashulTandon) reported from Mumbai Suburban, Maharashtra

    @airtelindia inspite of activating DND I'm getting zillion calls a day! Network issues haven't been resolved for the past 1 year. Is this a sublime message to port to @reliancejio ?!

  • mehak_kala
    Mehak Kala (@mehak_kala) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio @JioFiberChennai When v need the connection then why it takes only half a day. Horrible sales team especially Hemant Singh frm Thane branch +919321003391 Need dis sorted asap

  • Msumro_
    Mainudeen sumro (@Msumro_) reported from Mumbai, Maharashtra

    @JioCare I'm already in support area and using supported device with 2999 recharge

  • TheVinodNair
    Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra

    @JioCare Everytime I am given this same vague replies and no concrete resolution. Huge mistake that I ported out from Airtel to Jio for such sub standard network and more so for such pathetic service experience as no one in Jio ever listens. Such arrogance

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @JioFanClub @reliancejio I have raised an issue and complaint number was given , without anyone visiting the complaint is closed and I’ve got an sms saying problem resolved. How on earth is it possible to check hardware from the backend pathetic service I must say

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • sanskar_sagar_
    संस्कार 🎃 (@sanskar_sagar_) reported

    @JioCare , this is the worst service I’ve dealt with. My STB request (SR000039RZK9) has been pending since June 29th. I’ve called 5 times in 2 days, and I’m sick of hearing ‘engineer will come.’ No one shows up. Stop wasting my time and fix it now. I’m extremely frustrated.

  • abishekdas5
    Abhi (@abishekdas5) reported

    Pathetic service from @JioCare @reliancejio ! Requested #JioFiber relocation 4 days ago. No updates, calls/emails ignored. My work is getting heavily impacted due to this delay. Resolve this immediately or I am moving to another service provider. Request ID: LR000015TFDY

  • dutta_99
    Kaustav Dutta (@dutta_99) reported

    @JioCare hello Jio, unable to watch United Sports on Jio Fibre, getting activation error. Unable to reach any customer support team as well. Please help, it’s quite frustrating. #Jiofibre

  • MrsTae__xoxo
    Taehyung's Wife (@MrsTae__xoxo) reported

    Hi @JioCare , i don't know what and why it's happening but my internet is down for like past few hours ..and it is really frustrating.... I'm not able to get any response f my work done.... !!

  • Sparrk_official
    Pankaj Shah (@Sparrk_official) reported

    @JioCare Everything is same, why do you keep asking same question every time, I complain. Try to solve problem with little dedication & responsibility than wasting time on the repeated questions. I am tired of answering same que. It feels like you are just passing time with customers.

  • sunnyppatel
    Sunny Patel (@sunnyppatel) reported

    @JioCare Really frustrated with your support team. MyJio app still shows an old fiber connection that shouldn't be there. No one from customer care seems able to fix this simple issue. Can someone actually help me resolve this? #JioDown @reliancejio

  • NafeesA50574782
    Nafees Ahmad (@NafeesA50574782) reported

    @JioCare "I do not want a new connection or a voucher. A Jio Fiber connection cannot be installed at my location due to a frequency issue. Please permanently cancel this order and refund my ₹807 directly to my source bank/UPI account immediately."

  • PashaMansoor1
    Pasha Mansoor (@PashaMansoor1) reported

    @JioCare @reliancejio you customer calling number is so ****** this bot is not allowing me to connect to support team please call me immediately

  • nsfwnewsonfeed
    nsfw newsonfeed (@nsfwnewsonfeed) reported

    Internet down since 19 June. Complaints keep getting opened and closed, but no engineer visits. Customer care keeps giving false promises of “tomorrow.” Worst after-sales service I’ve experienced. #JioAirFiber #Faridabad @JioCare @JIOAIRFIBERIN @reliancejio

  • arpitsahu01
    Arpit sahu (@arpitsahu01) reported

    JioCare I also raised the same network complaint on X around 3 months ago, but it was never resolved. I’m still facing poor network and slow internet. Please fix this issue permanently instead of closing complaints without resolution. #Jio #JioCare @reliancejio @JioCare