Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Mumbai Suburban District, including 2 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Aug 4, 10:35 PM GMT+5:30.
- Internet (62%)
- Phone (12%)
- Wi-fi (11%)
- Total Blackout (10%)
- E-mail (3%)
- TV (1%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai Suburban District, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 5: Problems at Reliance Jio
Reliance Jio is having issues since 02:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai Suburban District, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, Kalyān, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 22 hours ago |
|
Mumbai
|
Internet | 23 hours ago |
|
Mumbai
|
Internet | 2 days ago |
|
Mumbai
|
Internet | 2 days ago |
|
Mumbai
|
Wi-fi | 2 days ago |
|
Mumbai
|
Internet | 2 days ago |
Nearby cities with recent reports
14 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare You can call and keep talking what I need is an solution for my problem where is that?? It doesn’t take 3 days to solve an internet problem?? I will wait until tomorrow morning 9:30, if you can resolve it, superb, if not please let me know how can I surrender the devices
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Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare No one has called me no technician has visited and issue is resolved wow you guys are amazing all companies should learn this skill from you without calling/visiting customer and addressing their concerns to resolve issues!
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Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Internet not working for landline number +91-22-31811638 please help
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Nidhaye Phand (@nidhayephand) reported from Yashodham, Maharashtra@JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare @JioFanClub @reliancejio I have raised an issue and complaint number was given , without anyone visiting the complaint is closed and I’ve got an sms saying problem resolved. How on earth is it possible to check hardware from the backend pathetic service I must say
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Praveen Kushwaha (@praveenkushwaha) reported from Yashodham, Maharashtra@JioCare Pathetic service from Jio fibre. Everyday internet down fpr 5-6 hours in Kandivali West area.
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Sonia Notani (@sonianotani) reported from Mumbai Suburban, MaharashtraNo customer care number. Emails got a few holding replies and then no replies. This is a critical service for us!! @reliancejio @JioCare
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Arnab Kanti Ghosh (@ArnabKantiGhosh) reported from Yashodham, MaharashtraI have a #jiofiber broadband. But I think the router is bad. Beacause the 5Ghz band is good the whole flat but the 2.4Ghz band is only available when I stand infront of the router. Also no response from the local team. This much bad service is not expected from @reliancejio.
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Corona Radiata (@CoronaRadiata2) reported from Mumbai, MaharashtraI don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.
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LFO Shrey Plays (@shreyplaysYT) reported from Mumbai Suburban, MaharashtraWhat is it with @reliancejio @PlayApex ping problems. Every alternate game the ping is at above 200ms. So annoying nd irritating.
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Anurag Tiwari (@anurag11820) reported from Thāne, Maharashtra@reliancejio Jiotrue5G is not working on 5G phone Realme 10pro+ 5G But Airtel 5G @airtelindia is working
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Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users are able to enjoy Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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shah (@shah7543) reported from Mumbai Suburban, Maharashtra@reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet
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Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra@JioCare bas service My welcome offer not received I am not using 5g unlimited data With postpaid number My plan 399 9309855763
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Karan G 🇮🇳 (@carlessguy) reported from Mahape, Maharashtra@JioCare i need to reboot again and again to use jio 5g. Where as others are able to use it without any issues.
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Dr. Ashish S. Hattangdi (Ph.D) (@ashishhattangdi) reported from Yashodham, Maharashtra@JioCare i wanted to Port our family numbers from prepaid to postpaid family plan. No response from website etc. Pls help
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SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra@JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare I think this 15 times I have forwarded my house details... Why the same sop has been following? Can't you come here and check network
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Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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somnath (@GhoshSomu) reported from Mumbai, Maharashtra@JioCare @Nitaambani56 See this people are just robots, atleast give me a customer care number.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Veeru (@Veerusl) reportedNO0001EX6E4K is pending installation from 4 days , no call today at least to check availability, installation guys are not professional, they never come during the scheduled hours, if you are not interested in having a new customer, pls refund my money @JioCare
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बिहारी ऋषभ राज ➐ (@rishabh71177854) reportedmultiple Jio users in the area are experiencing the same problem. This appears to be a network-related issue affecting the locality. Please investigate and resolve the issue as soon as possible, as it is causing significant inconvenience. @JioCare
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Siddharth (@siddyhere1) reportedMr. Gaurav Anand, Jio has pretty bad customer service. Keep getting messages someone will come but no one shows up. Lokesh in Chennai 9080965331 keeps hanging up. 4 days no service. Students unable to study. Request number SR00003D0F4X @JioCare #reliance #aakashambani
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Devyani Joshi (@devyani21) reported@JioCare @reliancejio Today its 7.17 pm technician fid not came for the JioFiber Since Sunday morning we r reminding So either tell us clearly whether ur person will come or not Why giving wrong info that till 7 ur probm wl be solved & In app it is showing problem solved Great
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Suman Kumar Singh (@sumanlive2rule) reported@JioCare Hi Team, Still no response no calls scheduled. I tried to reach out the assigned person again from my end irresponsible and unprofessional behaviour. no action. Please cancel the request and refund the money. I am mentally exhausted. Else will go legally.
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I_AM_SRJ 😁 (@Srj_bit) reported@VediHemant @JioCare Same has happened with me.. Lead details Dear Customer, A Jio representative Arjun D (Mob- 9113216304) will contact you for an appointment. Please share OTP XXXXX with the representative only AFTER your Booking Reference Number or Order Registration Number (ORN) is generated.
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Mohd Afroz (@mohdafroz9) reported@reliancejio @airtelindia @MIB_India And main issue whenever I am calling customer care, it saying you have 1.98 gb data will expire on today and validity of the pack I know my mobile data validity. I don’t want to listen this please remove the SERVICE from my number.
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Avinash Kr. Vishwakarma (@AvinashKrVish) reported@JioCare Hi.... Jio What happened to my internet issue request no. SR00003BJ2HT? It is remain same, no improvement. I'm not able to use your jio app to ask about the status of my issue to support. So I'm texting here. #jio @JioCare
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Jayesh Parekh (@JayeshParekh42) reported@JioCare Mr Pawan. You guys have once again closed my complaint without giving me any explanation of the breakdown of refund. I still haven't received the correct refund amount. @JioCare this is gross malpractice on your part. @jagograhakjago kindly take strict action
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Shubham Asati (@ShubhamAsati28) reportedAs of now, there is no service offered by them, Despite of multiple request. Now he is saying to make a complaint on Jio number. I tried yesterday multiple times, but no response from them. Also, despite connecting my call 2/3 @reliancejio @TRAI