Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 4 outage signals in the last 24 hours around Mumbai Suburban District, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 17, 12:36 PM GMT+5:30.
- Internet (60%)
- Wi-fi (20%)
- Total Blackout (14%)
- Phone (3%)
- E-mail (1%)
- TV (1%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai Suburban District, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 17: Problems at Reliance Jio
Reliance Jio is having issues since 01:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai Suburban District, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, Dombivli, Airoli, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Phone | 2 hours ago |
|
Mumbai
|
Internet | 16 hours ago |
|
Mumbai
|
Internet | 17 hours ago |
|
Mumbai
|
Internet | 23 hours ago |
|
Mumbai
|
Internet | 1 day ago |
|
Mumbai
|
Internet | 1 day ago |
Nearby cities with recent reports
17 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:
-
Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra@JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio
-
DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare Not able to watch IPL and Sony channels since 5 days,no service from Jiofiber, shocking state of affairs
-
Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare I think this 15 times I have forwarded my house details... Why the same sop has been following? Can't you come here and check network
-
Mainudeen sumro (@Msumro_) reported from Mumbai, Maharashtra@JioCare I'm already in support area and using supported device with 2999 recharge
-
Nishant Mody (@modynishant) reported from Mumbai Suburban, MaharashtraDear @reliancejio we just bought a new jio sim and it’s showing enter network unlock code. We only have 3 attempts left. Kindly guide.
-
Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
-
AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare You can call and keep talking what I need is an solution for my problem where is that?? It doesn’t take 3 days to solve an internet problem?? I will wait until tomorrow morning 9:30, if you can resolve it, superb, if not please let me know how can I surrender the devices
-
DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare tv channels on Jiofiber giving trouble,at times some channels disappear,my plan is 150 Mbps,stb needs to be checked
-
Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Internet not working for landline number +91-22-31811638 please help
-
Pc (@piyushpras) reported from Bhiwandi, Maharashtra@reliancejio unable to connect to internet by mobile data since 3 hours despite of active plan please help, not even able to make and receive calls. Location shivaji chowk, Bhiwandi 421302 Maharashtra
-
Surendra Sadwelkar (@surensadwelkar) reported from Mumbai Suburban, Maharashtra@JioCare i have complained 2 times so far that I cannot make or receive calls sometimes, i am not able to call any emergency numbers like 100. So far my issue remains unresolved. If Jio is not able to resolve my issue i will have to port out.
-
manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra@JioCare Pls share the number of the area division city level supervisors. This is not done. Every two days the network is down and we keep bearing with it. What quality of service is this??? @TimesNow
-
Shashikant Pandey #CRPF (@CAMANDO007) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Do we have any network issue at Vakola Datta Mandir Dmello Comp. Last few days network and calling capacity of Jio getting worst. Could you pleas make some alternate arrangements or let know to port out if you not able to provide solutions.
-
Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra@reliancejio jio fiber isn’t working properly in Kopar Khairne. Please fix asap
-
AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare @JioFanClub @reliancejio I have raised an issue and complaint number was given , without anyone visiting the complaint is closed and I’ve got an sms saying problem resolved. How on earth is it possible to check hardware from the backend pathetic service I must say
-
Karan G 🇮🇳 (@carlessguy) reported from Mahape, Maharashtra@JioCare i need to reboot again and again to use jio 5g. Where as others are able to use it without any issues.
-
Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare now it's finish.. let's disconnect!! Network is the soul of Mobile device now a days i am carrying body without soul... poor network, poor service 😔 unsatisfied!!
-
manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra@JioCare And once again the wifi has been down since last evening 9pm and not working yet after 12 hrs. Pls escalate this complaint. I don't want ur standard reply.
-
Ramdoot Ashu (@dhi_ashu) reported from Yashodham, MaharashtraHey @JioCare I am facing internet related issue from a couple of days contact the customer care but not got any response pls solve the issue @reliancejio
-
AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare Inspite if registering a new complaint this afternoon at 12:30 I was been told that an engineer would visit by 3pm and it’s already 5pm but nobody here and also no communication, is this truly a 5G experience which you’ll claim??? Poor customer service
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
H M Johari (@sanjuhmh) reported@JioCare Not working
-
Hemanth kumar K (@Hemanth66346321) reported@JioCare No technician has visited to the location I don't have the option to raise the complaint also
-
VISHNUKUMAR (@VishnuZingade) reported@JioCare With reference to Service Request number SR000035SGWH for your JioFixedVoice Number connection having JioFixedVoice Number, we have scheduled an appointment with a Jio service engineer at your premises on 16-May-2026 between 20:00:00 - 21:00:00. To track engineer location.
-
स्वयंसेवक SANDEEP SINHA🇮🇳 🚩 (@SANDEEP_SINHA12) reported@JioCare "Dear Jio Team, When I am paying for an unlimited 5G pack, it is your responsibility to improve and expand your network connectivity. In your response, you mentioned that building walls affect the coverage and that the phone will switch to 5G wherever available. Does this mean I should sit outside my house just to use the internet? Please look into this and improve the indoor 5G connectivity in my area as soon as possible. Service Request Number: SR000035U6FP"
-
Sandeep G. Khode (@sgkhode) reported@jagograhakjago #consumerhelp @JioCare is cheating. They charge JioSTB subscription charges on top of internet charges. They claim various channels for free but those channels display ads.. 20 ads in 30 mins. No way to raise complaint. Support disconnects calls
-
𓃵 Ⓚⓐⓝⓝⓐⓝ Ⓡⓐⓥⓘ 𓃵 (@kannan14395) reported@JioCare @JioCare while speaking on call automaticall signal lost... its happening from morning...
-
Hemanth kumar K (@Hemanth66346321) reported@JioCare Since I am raising the tweet and requesting a Coustmer support no call I have received because we Coustmer don't have authority to raise the request and which shows how company is making money from common people and not providing servicess
-
Annual (@Annualive) reported@IndianGems_ @AkashMAmbani Chor hai @JioCare internet service uninterrupted deta bhi hai aur full payment chahiye as if they are providing 24x7 service I hate ambanis
-
Ayush Gupta (@ayushgupta011) reported@JioCare My concern is specifically regarding the Amazon Lite charges. I had already purchased the Amazon add-on plan, so additional charges for Amazon Lite should not have been applied separately. Kindly recheck my account and reverse the excess amount charged. Please resolve this issue
-
Dev Shah (@DevMShah2) reportedDisappointed with @reliancejio @JioCare. My JioFiber internet speed is zero Raised a complaint 3 days ago, but the engineer either skips or reschedules the appointment. The only thing I get is a fake promise every time. Is this the service we expect? #JioFiber #JioDown #Jio