1. Home
  2. Companies
  3. Reliance Jio
  4. Mumbai Suburban District
Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Mumbai Suburban District, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jun 18, 11:35 PM GMT+5:30.
  • 67% Internet (67%)
  • 17% Wi-fi (17%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban District, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 19: Problems at Reliance Jio

Reliance Jio is having issues since 01:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban District, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, Thāne, Dombivli, and Kalyān.

CityProblem TypeReport Time
Mumbai Internet 7 hours ago
Mumbai Internet 2 days ago
Mumbai Internet 2 days ago
Mumbai Internet 2 days ago
Mumbai Internet 2 days ago
Mumbai Internet 2 days ago

Nearby cities with recent reports

Mumbai

26 recent signals

7 hours ago
Mumbai Suburban

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:

  • nlgogri
    NLG (@nlgogri) reported from Yashodham, Maharashtra

    @JioCinema app is not smooth at all. While watching highlights if you press back 10 second button then video freezes and commentary runs. Very pathetic experience @BCCI of watching ipl this year. Hope you address this issue at earliest @reliancejio

  • JagtianiShekhar
    CJ (@JagtianiShekhar) reported from Yashodham, Maharashtra

    @reliancejio @JioCare WIFi issue since yesterday and completely down since yesterday night. Please resolve immediately, thanks.

  • vsy135
    Vinod Yadav (@vsy135) reported from Mumbai Suburban, Maharashtra

    Pathetic service from @JioCare . Went to kanjur jio office (near huma cinema) to get my father's sim changed as existing one was corrupted. Everyone in that lane had electricity except jio store. Jio representative said "meter had been cut down as electricity bill is not paid"

  • psychedelic604
    Vin (@psychedelic604) reported from Yashodham, Maharashtra

    @JioCare why had the jio network suddenly become so back. Browsing on the phone has become a task.

  • Sarvjeet8082
    SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra

    @JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio

  • krish30777
    K.G.Nair (@krish30777) reported from Mumbai Suburban, Maharashtra

    @JioCare Since We are paying for 28 days why Team Jio's auto generated voice message hearing again and again... Such nasty experience with Jio. I know my recharge day... Pls stop this non sense or else I'll port to some other service. My Jio no. 8369338628

  • HarshJaiwant
    Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, Maharashtra

    How should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio

  • hspratik
    Pratik HS Shah (@hspratik) reported from Yashodham, Maharashtra

    @JioCare @JioFiberVoice @reliancejio horrible experience ever while installation of jio fiber, they were sugar coated sweet talkers while taking selling plans & equally unpleasant experience while installation. Please update about cancellation & refund process of order

  • RaashulTandon
    RAASHUL TANDON (@RaashulTandon) reported from Mumbai Suburban, Maharashtra

    @airtelindia inspite of activating DND I'm getting zillion calls a day! Network issues haven't been resolved for the past 1 year. Is this a sublime message to port to @reliancejio ?!

  • GhoshSomu
    somnath (@GhoshSomu) reported from Mumbai, Maharashtra

    @JioCare @Nitaambani56 See this people are just robots, atleast give me a customer care number.

  • anil_anilmenon
    Anil Menon (@anil_anilmenon) reported from Yashodham, Maharashtra

    @JioCare @reliancejio @AndheriLOCA I have 2 personal and 1 Corporate JioFiber internet connection. The internet connection is down on a regular basis. Yesterday the internet service was not available from 12pm to 7pm. Today again there is no internet connection since 12pm

  • AnimeshK11
    Animesh Sunita Dada (@AnimeshK11) reported from Ghātkopar, Maharashtra

    @JioCare Mumbai 400086 Ghatkopar Nityanand Nagar Full areas Bad Jio network 😡😡😡 fully harassment.... Shame on you jio @reliancejio

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @JioCare @reliancejio your Sigma quality will never come.. such a degrade service daily i am facing despite several complaints you are just operating ur AI and phone technology i think u don't have enough tower and service engineer please close my service it's done now

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Intermittent connection loss!! I am done now take some effort to investigate open the ticket listen to what your representative has advised & then let me know on what grounds you have closed the ticket without providing resolution and none of you jerks making an effort to call me

  • SuhitJain3
    Suhit Jain (@SuhitJain3) reported from Mumbai Suburban, Maharashtra

    Worst network jio is having now a days totally 0 % network they providing 4-5 times i had called to customer care but they didn't solve my problem lazy *** @JioCare @reliancejio

  • devarshibarot28
    Devarshi Barot (@devarshibarot28) reported from Mumbai Suburban, Maharashtra

    @JioCare I had activated and was using Jio 5G welcome offer. My plan was about to expire and I'd recharged with new one before it gets expired. After the shift to new plan my welcome offer is no longer there. Kindly help.

  • Msumro_
    Mainudeen sumro (@Msumro_) reported from Mumbai, Maharashtra

    @JioCare I'm already in support area and using supported device with 2999 recharge

  • navinjk11
    nj (@navinjk11) reported from Mumbai, Maharashtra

    @JioCare @reliancejio No response yet to my requests 3rd in the day why so slow ?

  • mehak_kala
    Mehak Kala (@mehak_kala) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio @JioFiberChennai When v need the connection then why it takes only half a day. Horrible sales team especially Hemant Singh frm Thane branch +919321003391 Need dis sorted asap

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Yashodham, Maharashtra

    @JioFiberVoice @JioCare cant access Jio fiber internet and could not run diagnostics check, please help

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • indiemarwari
    D (@indiemarwari) reported

    @JioCare pathetic customer service from Jio. so useless that when they have no answer for the customer they just get vanished. for them no response means best response. amazing! Internet bhi nahi chalta aur customer service bhi nahi milti.

  • shivohamshivam
    Shwetank Shukla (@shivohamshivam) reported

    @sonali0_ @JioCare 10 years with jio here. Tried to port from jio to airtel in January. They started calling me from 5-6 numbers after my porting request. Pleaded for staying. I continued jio and recharged for annual plan (because airtel pissed me off by showing their store being open on Google maps, which I found to be under renovation for the past 1 week), and regretting now. But then I checked with Airtel, BSNL (has only 4G right now in select cities, 5G will come after 7G comes in the rest of the world), and Vi users, whom I shamelessly ask what network they have when my Jio n/w fails (calls/sms work, no internet). Airtel is the only one that is most frequently found to work where jio doesn't. Problem is I am not sure if it works where jio is already working! 🤷 Most commonly visited places where jio internet "has to work" but doesn't - Isha Yoga center, Coimbatore Inside my bedroom Inside my office building Inside my office cafeteria Inside PVR/Cinepolis multiplexes Inside Malls, especially in food courts Railways stations Airside in almost all airports I visit Anyways, it's going to be airtel now from next jan. Done with @JioCare . Can't be fooled twice. 🙏

  • YadavShaurya3
    Shaurya Yadav (Advocate) (@YadavShaurya3) reported

    My Jio Fiber is not working due to connectivity issues since 5 days and even after complaint my issue has not been resolved. @reliancejio @JioCare @HotstarReality . Pl look into this matter

  • Aakash_vyas25
    Aakash Vyas (@Aakash_vyas25) reported

    Hello @reliancejio @JioCare I had registered service request on 15 june cz of no internet connectivity It has been 3-4 days no response from your technician How many time will you reschedule the service?? Worst service management

  • pratapjack
    PratapJack ⛺ (@pratapjack) reported

    @JioCare I think u should change slogan "True 5G" to "No internet". Min. 2 times a day internet down for atleast 30min. You called this temp. Service down, change it to daily service down. 3rd time I complained about this and yet no resolution.

  • shikharsri234
    Shikhar Srivastava (@shikharsri234) reported

    @JioCare @JioCare you in fact, did not assist me futher. Well I guess time to raise a formal complaint through consumer portal!

  • sridharRed63607
    Sridhar Reddy (@sridharRed63607) reported

    @sonali0_ @JioCare I am planning to do the worst network

  • sandhujax
    JAX SANDHU 💮 (@sandhujax) reported

    @JioCare Thanks… but there has been no progress. No engineer, no call, no update. I no longer want your service. Please cancel my request and refund my money immediately.

  • ATAURRA92416745
    ATAUR RAHMAN (@ATAURRA92416745) reported

    @JioCare @reliancejio After all details send including mobile number not meet any important facing same issues Service by jio

  • Nick_N_Shah
    nick (@Nick_N_Shah) reported

    @JioCare Priyanka, can you pls give me update/progress on SR000038MWO7? As update for SR was coming @ 2026-06-18 06:04:12. I don't have any access on myjio to check SR. But any timeline of resolution. Partial refund paid, Banking details again required? Kindly pls update 🙏🙏🙏