Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
- Reliance Jio generated 3 outage signals in the last 24 hours around Mumbai Suburban District, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 13, 8:16 PM GMT+5:30.
- Internet (64%)
- Wi-fi (12%)
- Total Blackout (9%)
- Phone (9%)
- E-mail (7%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai Suburban District, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Reliance Jio
Reliance Jio is currently having issues. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai Suburban District, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, Kalyān, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 10 hours ago |
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Internet | 11 hours ago |
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Internet | 15 hours ago |
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Phone | 1 day ago |
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Internet | 2 days ago |
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Phone | 3 days ago |
Nearby cities with recent reports
24 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:
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Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra@JioCare jio 5g welcome offer not applied Service not good Because prepaid number 5g available But postpaid is 5g not available 😡😡😡😡😡😡😡😡
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Vishal H Rochlani (@vrochlani) reported from Yashodham, Maharashtra@JioCare Its surprising to note that we can't have access to older invoice.Which company is doing that only yours? Was not able to access the Invoice of Sept'22. Kindly be customer friendly in your support. Does your acc also deletes it after 180 days, then y not access to clients.
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Suhit Jain (@SuhitJain3) reported from Mumbai Suburban, MaharashtraWorst network jio is having now a days totally 0 % network they providing 4-5 times i had called to customer care but they didn't solve my problem lazy *** @JioCare @reliancejio
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shah (@shah7543) reported from Mumbai Suburban, Maharashtra@reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet
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Indian (@Ankit28789794) reported from Yashodham, Maharashtra@reliancejio @JioCare @JioSaavn Feedback: caller tunes sound quality is very very poor, users loves to set up their loved tune but caller tune sound quality is super poor than the actual sound. It is disappointing, please see if you can improve in that section. Thanks
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Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra@JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....
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Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, Maharashtra@JioCare need to connect to customer care
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Ajay Awtaney (@LiveFromALounge) reported from Mumbai Suburban, Maharashtra@JioCare when does the service on my postpaid phone resume? Its been 2 months approx and the bills are all@paid (you have a mandate for auto debit). Shall I port the number away?
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radhe radhe (@ricaopowel214) reported from Andheri, Maharashtra@JioCare why there is no network in Andheri East. Near mogra station. Since morning, there is issue in the network. Pathetic network.
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Naresh Pawar (@Iamnareshp25) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare Pathetic experience facing from last more than 15 days about network issue. Also make complaint no response. Same calling today costomer supporter hold me for senior assistant then disconnected even not connecting me proper. #Shame
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Nishant Mody (@modynishant) reported from Mumbai Suburban, MaharashtraDear @reliancejio we just bought a new jio sim and it’s showing enter network unlock code. We only have 3 attempts left. Kindly guide.
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare now it's finish.. let's disconnect!! Network is the soul of Mobile device now a days i am carrying body without soul... poor network, poor service 😔 unsatisfied!!
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Kaushal (@kaush31886) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio this is happening second time. Suddenly internet and router stop working. And the best part is JIO service person will attend my request on 15th march? Seriously ? Soo fast ? dominance is dangerous in market ..its true. @HathwayBrdband was better. 😔
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@cankkasera @JioCare @reliancejio Hi I have face call and network both issue... I have just recently port the network candle is only ,1 available. Despite following up no improvement... जियो मैने क्यों लियो... Abhi Aisa lag raha he
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Volney Myron (@volneymyron) reported from Yashodham, MaharashtraThe worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!
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Nidhaye Phand (@nidhayephand) reported from Yashodham, Maharashtra@JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare the port was the biggest mistake i have ever had... Despite being the highest charging amount of recharge i am not getting single one rupees service.... Delay in message.. and many of belonging voice i have been missed to due to your pathetic service
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Pc (@piyushpras) reported from Bhiwandi, Maharashtra@reliancejio unable to connect to internet by mobile data since 3 hours despite of active plan please help, not even able to make and receive calls. Location shivaji chowk, Bhiwandi 421302 Maharashtra
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Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra@JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@reliancejio @JioCare You only hire Telecallers, Artificial intellect, but you don't have enough tower and service engineer to check the network compatibility.. it's daily pain ! Our day start with frustration. We are planning to go in consumer court @jagograhakjago
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Amesh Chikhlikar (@kid_wid_a_beard) reportedJio Unlimited 5G is a total scam. Just remove the offer if you don't want to let people use the 5G data. Why manipulate the network? @reliancejio @TRAI
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Ankit kadiya (@AnkitKadiya11) reported@JioCare @JioCare @reliancejio This is the third time I am receiving a generic response that does NOT answer my actual question. I am asking specifically about the FTTX_10000_15M plan, yet your team keeps replying with generic JioFreedom/AirFiber information. This is unacceptable support.
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Ashok A (@AshokA81036599) reported@JioCare What DM reply? Your DM just sent the same generic 'in process' template with '0' ETA and NO one on site. Stop hiding behind fake DM replies to save face publicly. My internet is OFF since Aug 6th. Confirm an exact resolution time or stop auto-closing tickets. @DoT_India @TRAI
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Tushar Kumar (@TusharK93905932) reported@JioCare @jiocare I’ve been suffering from this issue for more than a month. I pay for the full month, yet barely get around 10 days of usable internet. Who will account for the days I paid for but couldn’t use? I asked about compensation, but received the same automated reply again.
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Debashis Biswal (@DebashisCodes) reportedI am unable to cancel my JioFiber Postpaid connection either through your IVR or chat assistance. No option in the MyJio app. My plan expires on Aug 16, and I am leaving the city. Stop forcing unwanted renewals! Please arrange router pickup immediately. @reliancejio @JioCare
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Jainendra Kumar (@jainendra_19) reported@JioCare pathetic service of Jio Fiber. Recently installed it in my relative’s home and took the 30Mbps plan. The internet is not working and the installation/concerned person is not receiving the call to address the issue
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Abhiजीत् (@AbhijitsArc) reportedWhat kind of absolute SCAM are you running, @reliancejio @JioCare ?! 🤬 My JioAirFiber service request (SR00003DD7YZ) was arbitrarily CANCELLED and falsely marked as "RESOLVED" , yet my router is STILL glowing dead red with zero connection! Are you watching this blatant fraud against common people, @TRAI ? The customer support is a joke and your ground-level workers are even worse. I am absolutely DONE with this scammer company!
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Social animal (@Socialanimal05) reported@JioCare @reliancejio The jiofibre is still disconnected. The problem is still unresolved even after sharing the details in your inbox and calling your executive many times. 24 hours have gone by. What kind of service is this??
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Sanju Verma (@SanjuVe95038408) reported@AnsHi_0X Same , i am also facing this problem this month , earlier i get 5g unlimited and it was working perfectly but now i am hardly getting 4g , i have to turn on airplane mode again and again for this . Even we can't share hotspot also. @JioCare @reliancejio Solve this problem
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Mohan Singh bisht (@MohanSi44515240) reported@reliancejio Jio is concentrating on only new things to launch. Already launched sevices are wrost please look on after sale services and think about those who trusted you. I am using jio network connection and fruted with its sevices and response from support.