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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 3 outage signals in the last 24 hours around Mumbai Suburban District, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received May 3, 10:55 AM GMT+5:30.
  • 53% Internet (53%)
  • 18% Wi-fi (18%)
  • 16% Phone (16%)
  • 8% Total Blackout (8%)
  • 4% E-mail (4%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban District, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 3: Problems at Reliance Jio

Reliance Jio is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban District, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Dombivli, Airoli, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Mumbai Wi-fi 1 hour ago
Mumbai Internet 15 hours ago
Mumbai Wi-fi 20 hours ago
Mumbai Internet 2 days ago
Mumbai Total Blackout 2 days ago
Mumbai Total Blackout 2 days ago

Nearby cities with recent reports

Mumbai

24 recent signals

1 hour ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:

  • a_r_momin
    Abdul Rehman (@a_r_momin) reported from Khoni, Maharashtra

    @reliancejio @JioCare please make network connection stable in bhiwandi. pincode 421302. I'm feeling fool after arecharging with full year plan.

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra

    @reliancejio jio fiber isn’t working properly in Kopar Khairne. Please fix asap

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare now it's finish.. let's disconnect!! Network is the soul of Mobile device now a days i am carrying body without soul... poor network, poor service 😔 unsatisfied!!

  • surensadwelkar
    Surendra Sadwelkar (@surensadwelkar) reported from Mumbai Suburban, Maharashtra

    @JioCare i have complained 2 times so far that I cannot make or receive calls sometimes, i am not able to call any emergency numbers like 100. So far my issue remains unresolved. If Jio is not able to resolve my issue i will have to port out.

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare tv channels on Jiofiber giving trouble,at times some channels disappear,my plan is 150 Mbps,stb needs to be checked

  • gunjankhatrii
    gunjan khatri (@gunjankhatrii) reported from Mahape, Maharashtra

    @reliancejio @JioCare @_MukeshAmbani I am trying to order jio fiber box from last 15 days raised ticket also but i am told no stocks ..wanted to know if I can get the fiber setop box ..as never tght this item also will have shortage

  • SuhitJain3
    Suhit Jain (@SuhitJain3) reported from Mumbai Suburban, Maharashtra

    Worst network jio is having now a days totally 0 % network they providing 4-5 times i had called to customer care but they didn't solve my problem lazy *** @JioCare @reliancejio

  • satishtiwari81
    satish tiwari (@satishtiwari81) reported from Mumbai Suburban, Maharashtra

    @reliancejio @RelianceEnt @reliancegroup kindly take notice that jio fibre team had assured us free connection to society.but after 2 month of service started.there is no response from team .feeling cheated from jio fibre .from Satish tiwari veermahal chs lalbaug 9820464853

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare You can call and keep talking what I need is an solution for my problem where is that?? It doesn’t take 3 days to solve an internet problem?? I will wait until tomorrow morning 9:30, if you can resolve it, superb, if not please let me know how can I surrender the devices

  • shuks1986
    ajay (@shuks1986) reported from Yashodham, Maharashtra

    @JioCare @TRAI having problems in voice call Too much disturbance with jio network i just got back to jio from Airtel but same problem with the same number

  • mehak_kala
    Mehak Kala (@mehak_kala) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio @JioFiberChennai When v need the connection then why it takes only half a day. Horrible sales team especially Hemant Singh frm Thane branch +919321003391 Need dis sorted asap

  • theonlyashwini
    Ashwini Pawar (@theonlyashwini) reported from Yashodham, Maharashtra

    Why struggle to discontinue a number which is not in use ??? @reliancejio @JioCare tired of calling customer service, chatting from the app, visiting gallery!

  • Pathak67k
    Tripurari Pathak (@Pathak67k) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare your network gone crazy....i received at least 16 calls from different state including 2 calls from J&k. Everyone is saying that I called them but how ?? I am in a meeting with peoples and my mobile is on table, no one using the how can I make call ??

  • KBrochwala
    Kaushal Broachwala (@KBrochwala) reported from Mumbai Suburban, Maharashtra

    @JioCare, @JioChat Jio down in goregaon east since yesterday night. Kindly resolve ASAP.

  • psychedelic604
    Vin (@psychedelic604) reported from Yashodham, Maharashtra

    @JioCare why had the jio network suddenly become so back. Browsing on the phone has become a task.

  • Ankit28789794
    Indian (@Ankit28789794) reported from Yashodham, Maharashtra

    @reliancejio @JioCare @JioSaavn Feedback: caller tunes sound quality is very very poor, users loves to set up their loved tune but caller tune sound quality is super poor than the actual sound. It is disappointing, please see if you can improve in that section. Thanks

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare one thing is for sure will never port to @reliancejio as their executive couldn't call in more than 5 days. It's their 5g service

  • sheldondsouza38
    Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra

    @airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.

  • sonianotani
    Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio 5 days since registering entity on trueconnect and making a payment. Received invoice and email saying registered but we cannot move forward. Multiple complaint raised on email. Extremely frustrated! Urgent support needed

  • SmileAwayyy
    Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra

    @reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • sameegharsam
    Sameer (@sameegharsam) reported

    @JioCare I don’t understand that why you required base plan to get network signal , as it’s already valid till one month with active another plan . What is Rs50 + Rs20 minimum balance , who decide all these, as my account as balance of Rs 10+ .

  • NoPlaceForMeUp
    The Indian Liberal | 🇮🇳🪷⚖️ (@NoPlaceForMeUp) reported

    .@reliancejio @JioCare absolutely pathetic state of affairs. Your app makes a mistake, asking me to pay your subscription that I've already paid for before, and now you ignore my mails, cut my calls. You tell me there is not refund process. Is this legal as per the consumer protection act of 2019? I demand a refund immediately unless you want to deal with a complaint @jagograhakjago

  • ankurjain2002
    Ankur Jain (@ankurjain2002) reported

    @JioCare Any update on this complaint?

  • Jiodosomething
    Nothing (@Jiodosomething) reported

    @JioCare it's been almost a week engineer keep calling backend team they kept saying it will take 24hour bro just take your stupid wifi we have another company too

  • cricosanghi
    Sanghi Uno (@cricosanghi) reported

    They called me assured about fixing the network at the earliest possible but I am waiting till next 24 hrs. Hope it will be fixed as early as possible. @JioCare

  • Balaji79651412
    Balaji (@Balaji79651412) reported

    @JioCare @reliancejio We are suffering without Jio Fiber net connection which has not functioning since Wednesday till date.They are unable to fix the problem. I understand even my neighbour to whom I recommended Jio is also suffering without the jio internet connection.

  • s3s_co_in
    Trade For Charity (@s3s_co_in) reported

    @reliancejio @JioCare Acct: 600232706334 Internet STOPPED working 2 days back. If you want to genuinely resolve the issue. Do it fast, (1) change the plan to basic one, ₹399 plan, (2) change to prepaid plan and (3) activate internet now itself. We will think of continuing it.

  • RajanCoolAC
    AC Experts AATHREYAS (@RajanCoolAC) reported

    @reliancejio @JioCare If you don't have manpower to meet customer service, Please don't sell your products further and irritate the customers ..

  • RBZ_Talkiez
    RB Talkies (@RBZ_Talkiez) reported

    @reliancejio Is customer service a joke to you? @TRAI do you even understand the issues faced in broadband space by consumers? Jio is making life difficult with bad service!!

  • Amewase
    R Malsawmtluanga (@Amewase) reported

    @reliancejio How can we watch with your Network No signal/no Service in Mizoram, Serchhip