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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Mumbai Suburban District, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Jul 16, 1:49 PM GMT+5:30.
  • 60% Internet (60%)
  • 13% Phone (13%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban District, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 17: Problems at Reliance Jio

Reliance Jio is having issues since 06:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban District, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, Mumbai Suburban, Dombivli, and Kalyān.

CityProblem TypeReport Time
Mumbai Internet 22 hours ago
Mumbai Total Blackout 22 hours ago
Mumbai Internet 2 days ago
Mumbai Phone 3 days ago
Mumbai Phone 3 days ago
Mumbai Total Blackout 3 days ago

Nearby cities with recent reports

Mumbai

55 recent signals

22 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:

  • agarwalvishnu
    vishnu agarwal (@agarwalvishnu) reported from Mumbai Suburban, Maharashtra

    @JioCare No solution to my complaint yet...

  • sonianotani
    Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio 5 days since registering entity on trueconnect and making a payment. Received invoice and email saying registered but we cannot move forward. Multiple complaint raised on email. Extremely frustrated! Urgent support needed

  • Msumro_
    Mainudeen sumro (@Msumro_) reported from Mumbai, Maharashtra

    @JioCare I'm already in support area and using supported device with 2999 recharge

  • surensadwelkar
    Surendra Sadwelkar (@surensadwelkar) reported from Mumbai Suburban, Maharashtra

    @JioCare i have complained 2 times so far that I cannot make or receive calls sometimes, i am not able to call any emergency numbers like 100. So far my issue remains unresolved. If Jio is not able to resolve my issue i will have to port out.

  • SmileAwayyy
    Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra

    @reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response

  • piyushpras
    Pc (@piyushpras) reported from Bhiwandi, Maharashtra

    @reliancejio unable to connect to internet by mobile data since 3 hours despite of active plan please help, not even able to make and receive calls. Location shivaji chowk, Bhiwandi 421302 Maharashtra

  • yogesh_tadge
    Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, Maharashtra

    @JioCare need to connect to customer care

  • KBrochwala
    Kaushal Broachwala (@KBrochwala) reported from Mumbai Suburban, Maharashtra

    @JioCare, @JioChat Jio down in goregaon east since yesterday night. Kindly resolve ASAP.

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @JioFanClub @reliancejio I have raised an issue and complaint number was given , without anyone visiting the complaint is closed and I’ve got an sms saying problem resolved. How on earth is it possible to check hardware from the backend pathetic service I must say

  • miteshsaraf78
    Mitesh Saraf (@miteshsaraf78) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare Hey when is #Mumbai getting #5G really sick of this useless currant network 😡

  • BiswasNirmalya
    Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra

    @JioCare is there some issue with vowifi in jiofiber? Please clarify! Or is it related to jio sim?

  • vinodpbakliwal
    vinod bakliwal (@vinodpbakliwal) reported from Yashodham, Maharashtra

    @JioCare hi i am jiofiber user i want to pause my connection as i will not be in the town for more than 2 months. Please help me

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare Inspite if registering a new complaint this afternoon at 12:30 I was been told that an engineer would visit by 3pm and it’s already 5pm but nobody here and also no communication, is this truly a 5G experience which you’ll claim??? Poor customer service

  • shreyplaysYT
    LFO Shrey Plays (@shreyplaysYT) reported from Mumbai Suburban, Maharashtra

    What is it with @reliancejio @PlayApex ping problems. Every alternate game the ping is at above 200ms. So annoying nd irritating.

  • nikhilRC
    nikhilRC (@nikhilRC) reported from Yashodham, Maharashtra

    @JioCare @reliancejio I own a jio fiber conctn, last date to pay bill was 10 April, today mor I see the servics are suspendd. There can b sme issue, may b sme family emergncy tht someone was not able 2 pay the bill, wht is the logic in suspendng service in 2 days post due date

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra

    @JioCare jio 5g welcome offer not applied Service not good Because prepaid number 5g available But postpaid is 5g not available 😡😡😡😡😡😡😡😡

  • carlessguy
    Karan G 🇮🇳 (@carlessguy) reported from Mahape, Maharashtra

    @JioCare i need to reboot again and again to use jio 5g. Where as others are able to use it without any issues.

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Internet not working for landline number +91-22-31811638 please help

  • snair700
    Sethu Nair (@snair700) reported from Mumbai Suburban, Maharashtra

    @JioCare What a ****** network. When your recharge expires all network go slow specially the data network.

  • satishtiwari81
    satish tiwari (@satishtiwari81) reported from Mumbai Suburban, Maharashtra

    @reliancejio @RelianceEnt @reliancegroup kindly take notice that jio fibre team had assured us free connection to society.but after 2 month of service started.there is no response from team .feeling cheated from jio fibre .from Satish tiwari veermahal chs lalbaug 9820464853

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • jatinkataria19
    Jatin Kataria (@jatinkataria19) reported

    @JioMart_Support @reliancejio Complaint no. 784203768880 is pending from last 24 hours, could you pls check and ask to solve this at earliest.

  • SANDEEP86700987
    SANDEEP JOSHI (@SANDEEP86700987) reported

    It’s been days since I booked and paid for my JioFiber connection (NO0001EGIMW2), and still no installation. No one has contacted me, and there is no update. Repeated complaints only receive standard replies with no resolution. Extremely disappointing service. @JioCare #JioFiber

  • ShashTrader
    Heisenberg 🔆 (@ShashTrader) reported

    @rishabh_dua @JioCare @jio_fiber Their service personnel told me that they have outsourced to third party & the focus is to get new customers. I used Jio for almost 5 years & have to dx and get Airtel as they remained down for a week with zero accountability. Their local agents were rude as hell. Get Airtel.

  • vicky99_4u
    Ratnesh Pathak (@vicky99_4u) reported

    @JioCare @jagograhakjago @ConsumerWelfare neither the IVR nor the customer care number responded properly, even I share my number in a private message but it so harassing that they don't even care about the customer. If I stop paying bill then they can reach out to me, pathetic.

  • archanakeshri05
    Archana Keshri (@archanakeshri05) reported

    @JioCare @amazon It's been 3 days, the recharge is still not credited, no refund has been processed, and customer care is not responding. Please resolve this issue immediately or initiate the refund.

  • hdrazor
    Sumeet Dhar (@hdrazor) reported

    @JioCare The issue has been persistent for the last two years. Alas that I did unlimited 5G recharges of Rs 899.

  • naresh9368
    seelam naresh (@naresh9368) reported

    @JioCare This is absolutely ridiculous. What an incompetent way to handle customer complaints! You ignored my emails for over a year and never bothered to reply. Now you're asking me for the pickup date and time of a device that your own team collected. (1/2)

  • w_rajesh
    RAJESH (@w_rajesh) reported

    @reliancejio @JioCare SR00003AENT7 it’s been 10 days why there is no resolution ?

  • CaptainAkash123
    Akash Rathod (@CaptainAkash123) reported

    @reliancejio @reliancejio I am calling on 199 or 198 or chat support but unable to talk to human customer support. There is no option showing to talk to customer support. Bachenchod sirf rate mahenga karo, aur service ke naam pe gand marao bsdk. Airtel, Jio sab mc ka haal ek jaisa hai

  • ThatBioinfoGuy
    ଶକ୍ତିପ୍ରସାଦ Shaktiprasad (@ThatBioinfoGuy) reported

    Dear @reliancejio I know you care a damn for such tweets. Nowhere around Bengaluru actually I get internet, at home I have own Airtel WiFi and rest of the day I use office WiFi. For UPI, everytime I have to rely on shop's WiFi. So why should I pay you for internet?