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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Mumbai Suburban District, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Aug 2, 11:22 AM GMT+5:30.
  • 61% Internet (61%)
  • 12% Wi-fi (12%)
  • 12% Phone (12%)
  • 11% Total Blackout (11%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban District, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 2: Problems at Reliance Jio

Reliance Jio is having issues since 05:30 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban District, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, Kalyān, and Thāne.

CityProblem TypeReport Time
Mumbai Internet 12 hours ago
Mumbai Internet 24 hours ago
Mumbai Internet 1 day ago
Mumbai E-mail 1 day ago
Mumbai E-mail 2 days ago
Mumbai Internet 3 days ago

Nearby cities with recent reports

Mumbai

11 recent signals

12 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare the port was the biggest mistake i have ever had... Despite being the highest charging amount of recharge i am not getting single one rupees service.... Delay in message.. and many of belonging voice i have been missed to due to your pathetic service

  • BiswasNirmalya
    Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra

    @ParikshitK_ @JioCare Facing this issue since the last few days

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mahape, Maharashtra

    Intermittently internet isn’t working @JioCare @JioFiberVoice You guys did some maintenance and screwed internet stability in my area!

  • Iamnareshp25
    Naresh Pawar (@Iamnareshp25) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare Pathetic experience facing from last more than 15 days about network issue. Also make complaint no response. Same calling today costomer supporter hold me for senior assistant then disconnected even not connecting me proper. #Shame

  • chanchani_
    Anil J. Chanchani (@chanchani_) reported from Mumbai Suburban, Maharashtra

    @JioCare Why Company is holding a Customer's Rs 10000/ deposit lying without any interest

  • sheldondsouza38
    Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra

    @airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.

  • starchaitnya
    Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra

    Hello @JioCare r u seriously care your customer

  • piyushpras
    Pc (@piyushpras) reported from Bhiwandi, Maharashtra

    @reliancejio unable to connect to internet by mobile data since 3 hours despite of active plan please help, not even able to make and receive calls. Location shivaji chowk, Bhiwandi 421302 Maharashtra

  • Ankit28789794
    Indian (@Ankit28789794) reported from Yashodham, Maharashtra

    @reliancejio @JioCare @JioSaavn Feedback: caller tunes sound quality is very very poor, users loves to set up their loved tune but caller tune sound quality is super poor than the actual sound. It is disappointing, please see if you can improve in that section. Thanks

  • nidhayephand
    Nidhaye Phand (@nidhayephand) reported from Yashodham, Maharashtra

    @JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!

  • hspratik
    Pratik HS Shah (@hspratik) reported from Yashodham, Maharashtra

    @JioCare @JioFiberVoice @reliancejio horrible experience ever while installation of jio fiber, they were sugar coated sweet talkers while taking selling plans & equally unpleasant experience while installation. Please update about cancellation & refund process of order

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare tv channels on Jiofiber giving trouble,at times some channels disappear,my plan is 150 Mbps,stb needs to be checked

  • PrashantMello
    Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra

    @JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....

  • khushijain_2
    khushi Jain (@khushijain_2) reported from Bhiwandi, Maharashtra

    @JioCare There's no network in my phone

  • gunjankhatrii
    gunjan khatri (@gunjankhatrii) reported from Mahape, Maharashtra

    @reliancejio @JioCare @_MukeshAmbani I am trying to order jio fiber box from last 15 days raised ticket also but i am told no stocks ..wanted to know if I can get the fiber setop box ..as never tght this item also will have shortage

  • yogesh_tadge
    Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, Maharashtra

    @JioCare need to connect to customer care

  • praachinh
    praachi (@praachinh) reported from Mumbai Suburban, Maharashtra

    @reliancejio @DoT_India @TRAI Jio has been unnecessarily charging me for Netflix subscription which i have deactivated in Sept 2022.When i called the customer care services they said charges are correct and nothing can be done.I request the telecom authorities to help me in this

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare one thing is for sure will never port to @reliancejio as their executive couldn't call in more than 5 days. It's their 5g service

  • theonlyashwini
    Ashwini Pawar (@theonlyashwini) reported from Yashodham, Maharashtra

    Why struggle to discontinue a number which is not in use ??? @reliancejio @JioCare tired of calling customer service, chatting from the app, visiting gallery!

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra

    Internet not working but green light is there on fiber box. @JioCare How many times will I get internet interruption? Will you refund the amount for downtime?

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • p_rangnekar
    Pruthvi Rangnekar (@p_rangnekar) reported

    @JioCare And I have replied to that over DM too, but no response. I want to cancel my @JioCare WiFi. #Jio #PoorService

  • jinitjain08
    Jinit Jain (@jinitjain08) reported

    BKL @JioCare, have you abandoned your existing AirFiber customers? My AirFiber connection has been down for the last 3 days. Every complaint gets the same generic response, but no engineer has shown up. Do you want customers to start invoking Mukesh Ambani's mother on X?

  • BurriCharitha
    Charitha Burri (@BurriCharitha) reported

    @JioCare @JioCare since yesterday you didn't assign any engineer. Our service request is still open and how long you need more?

  • CroodPhoenix
    CroodPhoenix (@CroodPhoenix) reported

    @JioCare When there's an issue you guys take forever to resolve the issue. The service executive said it will take 24 HOURS for this to be resolved. Why? Why should I suffer because your system isn't functioning properly?

  • drygin__
    (@drygin__) reported

    “We will fix it, we will fix it” — for 18 days straight. No fix, no refund, no communication. @JioCare @reliancejio this isn’t a network issue anymore, it’s a customer service failure. Fix this or refund me. Simple.

  • raizooi
    Piyush (@raizooi) reported

    @JioCare How long will it take to resolve? What's the issue

  • dimag_kharaab
    random thoughts (@dimag_kharaab) reported

    Hello jio care I want to relocate my jio connection. And I have raised request for this also. But upto now, no response from any of your support staff. Can you please help me to relocate my JioFiber connection. Please @JioCare

  • whoalamin
    Alamin Ahmed (@whoalamin) reported

    @PranayCC @JioCare Not a practical solution, sadly. They'll just use another number. Trust me I get calls from a telecom company from their employees personal numbers asking me to recharge. I just can't prove it

  • TileshwarSahu25
    Tileshwar Sahu (@TileshwarSahu25) reported

    "Facing zero indoor coverage for 10 years at [Apna Pincode/Area]. Customer care complaints failed. Need urgent solution or tower optimization." @JioCare @reliancejio

  • doshisejal
    Sejal Doshi (@doshisejal) reported

    @JioCare @reliancejio 3rd in a row - Jio Fibre services not restored. Almost an affair for a month. How come you can't fix the problem. Vile Parle East - PM Road area - will you be refunding for so many days disruption or do we shift to other operator?