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Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 4 outage signals in the last 24 hours around Mumbai Suburban District, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 11, 9:28 PM GMT+5:30.
  • 65% Internet (65%)
  • 14% Wi-fi (14%)
  • 9% Total Blackout (9%)
  • 9% Phone (9%)
  • 2% E-mail (2%)
  • 2% TV (2%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban District, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 12: Problems at Reliance Jio

Reliance Jio is having issues since 02:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban District, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, Mumbai Suburban, Dombivli, and Kalyān.

CityProblem TypeReport Time
Mumbai Internet 11 hours ago
Mumbai Phone 13 hours ago
Mumbai Wi-fi 15 hours ago
Mumbai Internet 17 hours ago
Mumbai Internet 1 day ago
Mumbai Phone 1 day ago

Nearby cities with recent reports

Mumbai

55 recent signals

11 hours ago
Thāne

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:

  • iPoonamRalh
    Poonam Ralh (@iPoonamRalh) reported from Mumbai Suburban, Maharashtra

    @Airtel_Presence I mistakenly recharged my number for 666 but i never got it coz I have ported my number to @JioCare . Can you pls look into this. Recharge did via @Paytm

  • CelestinPillai
    Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra

    @JioCare Why am I not getting 5G even though it is available at my location? Other users are able to enjoy Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.

  • nlgogri
    NLG (@nlgogri) reported from Yashodham, Maharashtra

    @JioCinema app is not smooth at all. While watching highlights if you press back 10 second button then video freezes and commentary runs. Very pathetic experience @BCCI of watching ipl this year. Hope you address this issue at earliest @reliancejio

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra

    Internet not working but green light is there on fiber box. @JioCare How many times will I get internet interruption? Will you refund the amount for downtime?

  • UD_SHAH79
    UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra

    @JioCare @reliancejio #jiofiber #worstinternet service provider net down past 12 hours in our area and yet cannot resolve the issue

  • khushijain_2
    khushi Jain (@khushijain_2) reported from Bhiwandi, Maharashtra

    @JioCare There's no network in my phone

  • miteshsaraf78
    Mitesh Saraf (@miteshsaraf78) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare Hey when is #Mumbai getting #5G really sick of this useless currant network 😡

  • vsy135
    Vinod Yadav (@vsy135) reported from Mumbai Suburban, Maharashtra

    Pathetic service from @JioCare . Went to kanjur jio office (near huma cinema) to get my father's sim changed as existing one was corrupted. Everyone in that lane had electricity except jio store. Jio representative said "meter had been cut down as electricity bill is not paid"

  • ROHANGOHIL
    ROHAN GOHIL (@ROHANGOHIL) reported from Yashodham, Maharashtra

    @JioCare All the iphone user are facing the same issue please solve it as soon as possible or u guys will lose all the customers

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra

    @reliancejio jio fiber isn’t working properly in Kopar Khairne. Please fix asap

  • surensadwelkar
    Surendra Sadwelkar (@surensadwelkar) reported from Mumbai Suburban, Maharashtra

    @JioCare i have complained 2 times so far that I cannot make or receive calls sometimes, i am not able to call any emergency numbers like 100. So far my issue remains unresolved. If Jio is not able to resolve my issue i will have to port out.

  • ChemburChapters
    Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra

    @JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Internet not working for landline number +91-22-31811638 please help

  • CAMANDO007
    Shashikant Pandey #CRPF (@CAMANDO007) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Do we have any network issue at Vakola Datta Mandir Dmello Comp. Last few days network and calling capacity of Jio getting worst. Could you pleas make some alternate arrangements or let know to port out if you not able to provide solutions.

  • KBrochwala
    Kaushal Broachwala (@KBrochwala) reported from Mumbai Suburban, Maharashtra

    @JioCare, @JioChat Jio down in goregaon east since yesterday night. Kindly resolve ASAP.

  • anurag11820
    Anurag Tiwari (@anurag11820) reported from Thāne, Maharashtra

    @reliancejio Jiotrue5G is not working on 5G phone Realme 10pro+ 5G But Airtel 5G @airtelindia is working

  • volneymyron
    Volney Myron (@volneymyron) reported from Yashodham, Maharashtra

    The worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare Not able to watch IPL and Sony channels since 5 days,no service from Jiofiber, shocking state of affairs

  • Ankit28789794
    Indian (@Ankit28789794) reported from Yashodham, Maharashtra

    @reliancejio @JioCare @JioSaavn Feedback: caller tunes sound quality is very very poor, users loves to set up their loved tune but caller tune sound quality is super poor than the actual sound. It is disappointing, please see if you can improve in that section. Thanks

  • KejriwalManav
    Manav Kejriwal (@KejriwalManav) reported from Mumbai, Maharashtra

    @JioCare Saket CHS, Santacruz West. JioFibre not working since 3 days. Everyday the technician is promising to resolve the next day, but no resolution. Unexpected from Jio. Please assist immediately. Mumbai 400054.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • PAWANMALVI4
    PAWAN MALVI (@PAWANMALVI4) reported

    @JioCare 30+ hours without internet. JioCare keeps asking me to use a reschedule option that doesn't even appear in the app. No technician visit, no ETA, only repeated template responses. Please escalate this issue urgently. @JioCare @reliancejio

  • SUNILKU90058
    SUNIL KUMAR (@SUNILKU90058) reported

    @JioCare Why it is taking so many days to resolve the connectivity issue.. This happens every time...

  • neerajpande990
    neer@j parashar (@neerajpande990) reported

    @JioCare pathetic condition of your network coverage always call drops and no solutions

  • aiyarg
    Ganesh Aiyar (@aiyarg) reported

    @JioCare Can someone call me from the customer support team or update my data package since the pack is renewed instantly. My internet is still not working

  • Tonysr3K
    TonySrk (@Tonysr3K) reported

    @JioCare @reliancejio I raised service disruption tickets twice today, yet there has been no resolution. The assigned technical engineer, Mr. Balakrishna, was supposed to visit but neither showed up nor responded to my repeated calls.

  • yogendraJPsingh
    Yogendra Sagar (@yogendraJPsingh) reported

    My Jio Fiber connection (number 1205262917) has been down for four days. I have spoken to and chatted with customer care 20 times. I have even received calls from 10 Jio employees, yet no one has shown up. I am appalled by such terrible service from @reliancejio @JioCare

  • Tonysr3K
    TonySrk (@Tonysr3K) reported

    @JioCare @reliancejio I also contacted customer support, but instead of resolving the issue, I was simply asked to reschedule the service slot. This is unacceptable and has caused significant inconvenience.

  • tyagiji2611
    Himashu Tyagi (@tyagiji2611) reported

    @JioCare I’m tired of following up. I need a solution, not repeated assurances. You already have my complaint number—now tell me when and how this issue will be resolved. If it isn’t fixed immediately, I’ll switch to another provider.

  • Satyadas_
    Satya (@Satyadas_) reported

    Hello @JioCare, I requested a connection transfer from Hyd to Blr last month. The device was picked up on 14th June, but the scheduled 16th June installation never happened. Multiple calls to Fiber Care and follow-ups with executives have yielded no results. Pls resolve this ASAP

  • goldybhatia43
    Goldy Bhatia (@goldybhatia43) reported

    @JioCare No issues, i want to surrender my connection as it's been more than 72 hours and no one have arrived yet, so I'm not able to browse