Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 4 outage signals in the last 24 hours around Mumbai Suburban District, including 4 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received Aug 9, 12:35 PM GMT+5:30.
- Internet (60%)
- Phone (13%)
- Total Blackout (12%)
- Wi-fi (10%)
- E-mail (5%)
- TV (1%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai Suburban District, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 9: Problems at Reliance Jio
Reliance Jio is having issues since 02:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai Suburban District, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, Kalyān, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 8 hours ago |
|
Mumbai
|
Internet | 21 hours ago |
|
Mumbai
|
Internet | 21 hours ago |
|
Mumbai
|
Internet | 23 hours ago |
|
Mumbai
|
Phone | 2 days ago |
|
Mumbai
|
Internet | 2 days ago |
Nearby cities with recent reports
25 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:
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Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra@airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.
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praachi (@praachinh) reported from Mumbai Suburban, Maharashtra@reliancejio @DoT_India @TRAI Jio has been unnecessarily charging me for Netflix subscription which i have deactivated in Sept 2022.When i called the customer care services they said charges are correct and nothing can be done.I request the telecom authorities to help me in this
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gunjan khatri (@gunjankhatrii) reported from Mahape, Maharashtra@reliancejio @JioCare @_MukeshAmbani I am trying to order jio fiber box from last 15 days raised ticket also but i am told no stocks ..wanted to know if I can get the fiber setop box ..as never tght this item also will have shortage
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Vaibhav Gupta (He/Him/His) (@vaibhav30gup) reported from Yashodham, Maharashtra@LnTFinance even after having #DnD activated, still receiving numerous calls for loan offers. Can u please give me an explanation? I raised my concern multiple times with @JioCare and the complaint falls on Deaf years. @TRAI can u take some action. This is a serious violation.
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Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, MaharashtraHello @JioCare r u seriously care your customer
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K.G.Nair (@krish30777) reported from Mumbai Suburban, Maharashtra@JioCare Since We are paying for 28 days why Team Jio's auto generated voice message hearing again and again... Such nasty experience with Jio. I know my recharge day... Pls stop this non sense or else I'll port to some other service. My Jio no. 8369338628
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Pc (@piyushpras) reported from Bhiwandi, Maharashtra@reliancejio unable to connect to internet by mobile data since 3 hours despite of active plan please help, not even able to make and receive calls. Location shivaji chowk, Bhiwandi 421302 Maharashtra
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Vikas Shaw (@VikasShaw16) reported from Mumbai Suburban, MaharashtraMay I know any genuine contact person number I want to install mobile network tower in Mumbai on my rooftop @reliancejio @airtelindia @VodafoneGroup
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare now it's finish.. let's disconnect!! Network is the soul of Mobile device now a days i am carrying body without soul... poor network, poor service 😔 unsatisfied!!
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare Not able to watch IPL and Sony channels since 5 days,no service from Jiofiber, shocking state of affairs
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Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare No one has called me no technician has visited and issue is resolved wow you guys are amazing all companies should learn this skill from you without calling/visiting customer and addressing their concerns to resolve issues!
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Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Internet not working for landline number +91-22-31811638 please help
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare Inspite if registering a new complaint this afternoon at 12:30 I was been told that an engineer would visit by 3pm and it’s already 5pm but nobody here and also no communication, is this truly a 5G experience which you’ll claim??? Poor customer service
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Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra@JioCare bas service My welcome offer not received I am not using 5g unlimited data With postpaid number My plan 399 9309855763
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Pankaj K (@pankajcyberr) reported from Mumbai, MaharashtraInternet not working but green light is there on fiber box. @JioCare How many times will I get internet interruption? Will you refund the amount for downtime?
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Sujeet Yadav (@SujeetY9213) reported from Yashodham, Maharashtra@JioCare jio mobile network not getting from 2dys...
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Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra@ParikshitK_ @JioCare Facing this issue since the last few days
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Anil (@Alwaysanil_) reported from Mumbai Suburban, MaharashtraMy earlier request for engineer was for 5-6 pm slot 4 feb Since due to Some issue from jio application they didn't consider that SR, Please take a note of new SRN SR00001HEDMK I am having my lecture at 7 pm @_MukeshAmbani @JioCare @reliancejio
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Tripurari Pathak (@Pathak67k) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare your network gone crazy....i received at least 16 calls from different state including 2 calls from J&k. Everyone is saying that I called them but how ?? I am in a meeting with peoples and my mobile is on table, no one using the how can I make call ??
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Sethu Nair (@snair700) reported from Mumbai Suburban, Maharashtra@JioCare What a ****** network. When your recharge expires all network go slow specially the data network.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Vijay Misal (@me_vijay07) reported@RelianceDigital @reliancejio @reliancegroup Worst customer service! Never recommend buying anything from them. After-sales service is a complete nightmare. #Fraud #Scam #customerexperience
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Karan Parnami (@parnamikaran) reportedJioFixedVoice Number +911413567033. सर्विस रिक्वेस्ट नंबर SR00003DHKBH .. when your executive will come to solve the issue... Fed-up with your service... 2 days down no one is here to solve the problem @JioCare
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Akshay Sharma (@Akshaysharma_0) reported@airtelindia @Airtel_Presence @JioCare -just tell me if you provide better service then this... I will switch right away.
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ASHOK VEMULAPALLI (@ashuvemulapalli) reportedDear Jio Customer Care Team, I am writing to bring to your immediate attention a very serious incident involving extreme negligence and unprofessional behavior by the staff at your Punjagutta branch. I visited the Punjagutta Jio office to get a replacement for my existing Jio SIM card. However, the store manager, Mr. Kishore, demanded extra money to issue the new SIM. When I pointed out that a SIM replacement is either free or costs a maximum of ₹50, he rudely brushed me off and told me to come back tomorrow. When I asked why it couldn't be issued immediately, he claimed my SIM number was not visible in the system—without even checking. He then insisted that I either complete a ₹350 recharge on the spot or pay him extra money under the table. When I confronted him about this improper behavior, he arrogantly replied, "Go to Mumbai and complain to Ambani if you want." It was only after I took a strong stand and firmly questioned his conduct that he finally processed and issued my SIM card. Why is Jio showing such gross neglect toward its customers? I request you to take strict disciplinary action against the staff involved for their unacceptable attitude. Please investigate how many other customers are being forced to pay extra money for SIM replacements at this branch. I strongly urge you to review the CCTV footage of the store to verify this incident and take necessary action. @reliancejio @JioCare @JioDigitalIndia
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Rishi Arora (@leorishi) reported@JioCare @reliancemukesh reschedule engeneer visit to tomorrow early morning and confirm back. In the era of AI, why are you taking ages for resolution. On my DM no response from ur end. Disgusting isn't it.
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Proud Hindu *Sunil* (@SSVerma22439706) reported@JioCare One new employee has reported his attendance - Sukhmeet ! No change in status, however Green Light in Router box since yesterday ! Services down since yesterday 1.30 pm even after recharge completed !
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Bhavesh (@Bhaveshisgreen) reported@JioCare This is the worst company I’ve ever dealt with. My number has been out of service for no reason for the past week. I’ve visited every Jio store possible to get this issue resolved, but they keep telling me that something has gone wrong in the backend due to my d.o.b
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shakir zariwala (@shakirzariwala1) reportedWorst customer service i am trying to connect with agent but ivr not able to no human there to answer @reliancejio @JioCare @jagograhakjago
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Aditya Chavhan (@chavhan_ad39649) reported@reliancejio @JioCare @jio despite having jio 5g plan and jio 5g converge your 5g doesn't even work for a min I just get the 5g signal but it doesn't work then what's the meaning of recharging for 349 😑😑
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v⁷ is stu(dying) (@underkimseokjin) reported@JioCare genuinely has the WORST customer service. What’s the point of having a helpline if nobody is going to respond? Absolutely ridiculous.