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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Mumbai Suburban District, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Aug 23, 10:01 PM GMT+5:30.
  • 62% Internet (62%)
  • 14% Wi-fi (14%)
  • 11% Phone (11%)
  • 8% E-mail (8%)
  • 4% Total Blackout (4%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban District, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 24: Problems at Reliance Jio

Reliance Jio is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban District, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, Kalyān, and Thāne.

CityProblem TypeReport Time
Mumbai Wi-fi 18 hours ago
Mumbai Internet 24 hours ago
Mumbai Internet 1 day ago
Mumbai Internet 1 day ago
Mumbai Phone 3 days ago
Mumbai Wi-fi 3 days ago

Nearby cities with recent reports

Mumbai

15 recent signals

18 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:

  • TheVinodNair
    Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra

    @JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare You can call and keep talking what I need is an solution for my problem where is that?? It doesn’t take 3 days to solve an internet problem?? I will wait until tomorrow morning 9:30, if you can resolve it, superb, if not please let me know how can I surrender the devices

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra

    @JioCare Not able to connect with anyone for activation of my Jio fiber set top box and buying a wifi extender,, kindly help,sick of the service

  • BiswasNirmalya
    Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra

    @ParikshitK_ @JioCare Facing this issue since the last few days

  • volneymyron
    Volney Myron (@volneymyron) reported from Yashodham, Maharashtra

    The worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @reliancejio @JioCare it's frustrating time, taking twice the recharge but not given one single improvement in the jio... Everyday we are facing issue! I am not expecting such delay in service from Jio.. the more we raise whistle blow the more you are ignoring us big shame...

  • praveenkushwaha
    Praveen Kushwaha (@praveenkushwaha) reported from Yashodham, Maharashtra

    @JioCare Pathetic service from Jio fibre. Everyday internet down fpr 5-6 hours in Kandivali West area.

  • ROHANGOHIL
    ROHAN GOHIL (@ROHANGOHIL) reported from Yashodham, Maharashtra

    @JioCare All the iphone user are facing the same issue please solve it as soon as possible or u guys will lose all the customers

  • vsy135
    Vinod Yadav (@vsy135) reported from Mumbai Suburban, Maharashtra

    Pathetic service from @JioCare . Went to kanjur jio office (near huma cinema) to get my father's sim changed as existing one was corrupted. Everyone in that lane had electricity except jio store. Jio representative said "meter had been cut down as electricity bill is not paid"

  • snair700
    Sethu Nair (@snair700) reported from Mumbai Suburban, Maharashtra

    @JioCare What a ****** network. When your recharge expires all network go slow specially the data network.

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare Inspite if registering a new complaint this afternoon at 12:30 I was been told that an engineer would visit by 3pm and it’s already 5pm but nobody here and also no communication, is this truly a 5G experience which you’ll claim??? Poor customer service

  • sonianotani
    Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio 5 days since registering entity on trueconnect and making a payment. Received invoice and email saying registered but we cannot move forward. Multiple complaint raised on email. Extremely frustrated! Urgent support needed

  • UD_SHAH79
    UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra

    @JioCare @reliancejio #jiofiber #worstinternet service provider net down past 12 hours in our area and yet cannot resolve the issue

  • vinodpbakliwal
    vinod bakliwal (@vinodpbakliwal) reported from Yashodham, Maharashtra

    @JioCare hi i am jiofiber user i want to pause my connection as i will not be in the town for more than 2 months. Please help me

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare I think this 15 times I have forwarded my house details... Why the same sop has been following? Can't you come here and check network

  • nidhayephand
    Nidhaye Phand (@nidhayephand) reported from Yashodham, Maharashtra

    @JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!

  • nikhilRC
    nikhilRC (@nikhilRC) reported from Yashodham, Maharashtra

    @JioCare @reliancejio I own a jio fiber conctn, last date to pay bill was 10 April, today mor I see the servics are suspendd. There can b sme issue, may b sme family emergncy tht someone was not able 2 pay the bill, wht is the logic in suspendng service in 2 days post due date

  • CelestinPillai
    Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra

    @JioCare Why am I not getting 5G even though it is available at my location? Other users are able to enjoy Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.

  • sheldondsouza38
    Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra

    @airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.

  • CoronaRadiata2
    Corona Radiata (@CoronaRadiata2) reported from Mumbai, Maharashtra

    I don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • UPENKUMAR4
    Upendra Choudhary (@UPENKUMAR4) reported

    @JioCare @reliancejio Can I get the permanent solution or Jio is planning to touched us for get extra money..it's become daily basis issue and my work getting hampered Jio fiber No 2035407667 ..shame on you Jio.

  • Rajatdagabjp
    Rajat Daga 🇮🇳 (@Rajatdagabjp) reported

    What a bad Installation service delivery by @reliancejio . I make present of jio fiber on 12th Aug. But till now employee does not solve my problem about internet. Mr satveer your employer (contact -070143 65962) not respond from 13th Aug. Very Bad Service @JioCare

  • 11SaveNature
    Aakash (🚩🔥🔱Hindu🔱🔥🚩). (@11SaveNature) reported

    @JioCare Could you check message there I have texted already. I think you're roaming to me instead of providing solutions. I should file legal action against worst company. Refund my money back and I'm filling legal complaint. @JIOAIRFIBERIN @MukeshambaniFC

  • nish_iamhere
    Nishant Verma (@nish_iamhere) reported

    @JioCare what kind of service is this! I paid for air fiber installation on Friday 21st Aug. and still it has not been installed. It was a mistake to switch connection from Airtel. Really pathetic. Now I am scared of jio service. LR000016BXM4

  • DrjayeshD
    J.D Dodiyar (@DrjayeshD) reported

    @JioCare Booked on 3 August, and today is 24 August—still no installation! This is completely unacceptable. Your technicians keep misleading me, while your social media team gives useless copy-paste replies. Stop wasting my time and either install it immediately or issue my full refund.

  • Fullltosss
    Full toss (@Fullltosss) reported

    @JioCare I recharged my Jio number with the ₹899 plan on 1 August, which clearly included a JioHotstar subscription. However, I still haven't received the subscription. I contacted Jio Care, and they confirmed that everything is fine from their side. After that, I raised this issue with JioHotstar three times, but I haven't received any response. My money isn't free. I specifically chose this recharge because it included JioHotstar. This is very disappointing. Please solve my issue as soon as possible. Kindly DM me so I can share my phone number and other required details privately. Your customer support has been very poor, and I expect a prompt resolution.

  • imonubhardwaj
    Monu Bhardwaj Adv (@imonubhardwaj) reported

    Very bad service of Jio Fiber. Very worst service I have ever seen @reliancejio

  • iammayank_d
    Mayank Dubey (@iammayank_d) reported

    @JioCare @reliancejio I want to change my plan of my jioairfiber but you app is not showing the option to change it, also I have contacted your customer care they said your connection installed with the promo offer so you can't change it for 6 months.. please change my plan

  • ag1964
    Ajay Banarsidass Gupta (@ag1964) reported

    Jio Fiber failed again in providing service. No net since yesterday. Service is patheatic. Now saying wait 24 hrs. My whoke security is in wifi, business need continuous connectivity. Jio is not concerened. Dont go for jio fiber. There are better alternates @JioCare @reliancejio

  • UPENKUMAR4
    Upendra Choudhary (@UPENKUMAR4) reported

    @JioCare @reliancejio Since last 2 months frequent getting Jio Airfiber connections error don't know what kind of services are provided by Jio .don't know why they are charging payment if they can't provide service Jio fiber No 2035407667.and jiocare not responding properly??