Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 4 outage signals in the last 24 hours around Mumbai Suburban District, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 21, 3:01 PM GMT+5:30.
- Internet (61%)
- Wi-fi (20%)
- Total Blackout (12%)
- Phone (4%)
- TV (2%)
- E-mail (1%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai Suburban District, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 21: Problems at Reliance Jio
Reliance Jio is having issues since 12:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai Suburban District, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, Kalyān, Mumbai Suburban, Dombivli, and Airoli.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 3 hours ago |
|
Mumbai
|
Internet | 9 hours ago |
|
Mumbai
|
Internet | 18 hours ago |
|
Thāne
|
Internet | 21 hours ago |
|
Mumbai
|
Wi-fi | 1 day ago |
|
Mumbai
|
Internet | 1 day ago |
Nearby cities with recent reports
21 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:
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Volney Myron (@volneymyron) reported from Yashodham, MaharashtraThe worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!
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Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra@JioCare is there some issue with vowifi in jiofiber? Please clarify! Or is it related to jio sim?
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Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare No one has called me no technician has visited and issue is resolved wow you guys are amazing all companies should learn this skill from you without calling/visiting customer and addressing their concerns to resolve issues!
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Sonia Notani (@sonianotani) reported from Mumbai Suburban, MaharashtraNo customer care number. Emails got a few holding replies and then no replies. This is a critical service for us!! @reliancejio @JioCare
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satish tiwari (@satishtiwari81) reported from Mumbai Suburban, Maharashtra@reliancejio @RelianceEnt @reliancegroup kindly take notice that jio fibre team had assured us free connection to society.but after 2 month of service started.there is no response from team .feeling cheated from jio fibre .from Satish tiwari veermahal chs lalbaug 9820464853
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare tv channels on Jiofiber giving trouble,at times some channels disappear,my plan is 150 Mbps,stb needs to be checked
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Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra@ParikshitK_ @JioCare Facing this issue since the last few days
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Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra@JioCare bas service My welcome offer not received I am not using 5g unlimited data With postpaid number My plan 399 9309855763
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SARFRAZ ANSARI (@sarfrazansarii) reported from Mumbai Suburban, MaharashtraHii @JioCare My Phone Is 5G My Jio Sim Is 5g But it not showing 5g Please Help me
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Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra@JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio
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Rameez (@RameezKudaiRK) reported from Bhiwandi, MaharashtraCall drops internet down still very bad condition @JioCare @reliancejio #PoorNetwork whole day tweet posting 2km away frm my area thts the ridiculous network in my area 421302
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Mitesh Saraf (@miteshsaraf78) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare Hey when is #Mumbai getting #5G really sick of this useless currant network 😡
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@reliancejio @JioCare it's frustrating time, taking twice the recharge but not given one single improvement in the jio... Everyday we are facing issue! I am not expecting such delay in service from Jio.. the more we raise whistle blow the more you are ignoring us big shame...
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Nidhaye Phand (@nidhayephand) reported from Yashodham, Maharashtra@JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!
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Pratik HS Shah (@hspratik) reported from Yashodham, Maharashtra@JioCare @JioFiberVoice @reliancejio horrible experience ever while installation of jio fiber, they were sugar coated sweet talkers while taking selling plans & equally unpleasant experience while installation. Please update about cancellation & refund process of order
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Ashwini Pawar (@theonlyashwini) reported from Yashodham, MaharashtraWhy struggle to discontinue a number which is not in use ??? @reliancejio @JioCare tired of calling customer service, chatting from the app, visiting gallery!
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare I think this 15 times I have forwarded my house details... Why the same sop has been following? Can't you come here and check network
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praachi (@praachinh) reported from Mumbai Suburban, Maharashtra@reliancejio @DoT_India @TRAI Jio has been unnecessarily charging me for Netflix subscription which i have deactivated in Sept 2022.When i called the customer care services they said charges are correct and nothing can be done.I request the telecom authorities to help me in this
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Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, MaharashtraHow should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio
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Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra@JioCare jio 5g welcome offer not applied Service not good Because prepaid number 5g available But postpaid is 5g not available 😡😡😡😡😡😡😡😡
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Eswar (@shankareswar04) reported@JioCare @reliancejio @JioCare No update even after escalation. SR000036CDUZ still pending. No call, no technician scheduled. This is very poor service. Need immediate resolution. #JioFiber #PoorService #Chennai
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Sunny Thakur 🇮🇳 (@sunnythkr) reported@JioCare @JioCare kindly help me in closing my connection for which i was complaining for past 1 month & got no resolution at all even after continuous chasing. Plz atleast do this without any further delay.
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Aamir Sheikh (@AamirArsr) reported@JioCare Kindly stop giving generic responses and provide an actual resolution timeline urgently.
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xmrx99🇮🇳 (@xmrx99) reported@JioCare facing too much network issue
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Ansuman (@iam_ansuman) reported@JioCare @reliancejio Either complete my JioFiber installation immediately today or cancel my connection and refund my full payment without any further delay. #JioFiber
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GeoIntel India (@GeoIntel_India) reported@JioCare @sourim I recharged Jio number 9517183479 with Rs 3599 plan based on Jio True 5G coverage shown on Jio website app and support system but 5G is not working at my location and network continuously falls back to 4G A Jio 5G tower is available within around 100 meters from my location and Jio coverage map also shows full 5G availability but actual service is unusable My complaints SR0000336W5T SR000034KRBD and SR000035Y9KN were repeatedly closed without fixing the issue and every time the reason was changed to congestion despite no improvement Jio support repeatedly promised resolution in 7 days 10 days and 15 days but no real action has been taken Same issue is also affecting another number 9598800923 at the same location which proves this is a local network issue not a device problem This is misleading service representation and failure to provide advertised 5G service despite payment I request immediate activation of stable usable 5G service or refund and compensation for financial loss
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Nikhil Kumar (@kabir1312545557) reported@JioCare improve network in this area that's i want i am facing falcuate with every website not particular make connection stable
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Hrutik Mhatre 🐐 (@HrutikMhatre99) reportedIt’s been 4 days since my complaint was raised. Again, the assigned engineer did not visit, and in the app the request status was changed/rescheduled without any call from the Jio Fiber team. Extremely poor service experience. @JioCare
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MD KASHIF RAZA (@MdKashf) reported@reliancejio @JioCare I demand that this issue be resolved TODAY on urgent priority basis.
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Anupam Dixit (@AnupamDixit3) reported@JioCare Can someone raise a complaint and help me to get the complaint no. Regarding this issue. Let me know if any information required from me