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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Mumbai Suburban District, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 19, 12:54 PM GMT+5:30.
  • 60% Internet (60%)
  • 20% Wi-fi (20%)
  • 14% Total Blackout (14%)
  • 4% Phone (4%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban District, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 19: Problems at Reliance Jio

Reliance Jio is having issues since 12:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban District, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Kalyān, Mumbai Suburban, Dombivli, Airoli, and Thāne.

CityProblem TypeReport Time
Mumbai Internet 5 hours ago
Kalyān Internet 21 hours ago
Mumbai Phone 1 day ago
Mumbai Wi-fi 1 day ago
Mumbai Phone 2 days ago
Mumbai Internet 3 days ago

Nearby cities with recent reports

Mumbai

14 recent signals

5 hours ago
Kalyān

1 recent signals

21 hours ago
Mumbai Suburban

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra

    Internet not working but green light is there on fiber box. @JioCare How many times will I get internet interruption? Will you refund the amount for downtime?

  • UD_SHAH79
    UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra

    @JioCare @reliancejio #jiofiber #worstinternet service provider net down past 12 hours in our area and yet cannot resolve the issue

  • navinjk11
    nj (@navinjk11) reported from Mumbai, Maharashtra

    @JioCare @reliancejio No response yet to my requests 3rd in the day why so slow ?

  • ChemburChapters
    Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra

    @JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra

    @reliancejio jio fiber isn’t working properly in Kopar Khairne. Please fix asap

  • snair700
    Sethu Nair (@snair700) reported from Mumbai Suburban, Maharashtra

    @JioCare What a ****** network. When your recharge expires all network go slow specially the data network.

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare Keep on working you have time till 31st Dec 2023 to call a customer who wanted to port in JIO and this is what @reliancejio calls 5G service

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port

  • Sarvjeet8082
    SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra

    @JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio

  • LiveFromALounge
    Ajay Awtaney (@LiveFromALounge) reported from Mumbai Suburban, Maharashtra

    @JioCare when does the service on my postpaid phone resume? Its been 2 months approx and the bills are all@paid (you have a mandate for auto debit). Shall I port the number away?

  • piyushpras
    Pc (@piyushpras) reported from Bhiwandi, Maharashtra

    @reliancejio unable to connect to internet by mobile data since 3 hours despite of active plan please help, not even able to make and receive calls. Location shivaji chowk, Bhiwandi 421302 Maharashtra

  • starchaitnya
    Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra

    @JioCare I want to port my no to onther service provider. Your complaints number 198 not working. Your customer support worst on Twitter too.

  • SujeetY9213
    Sujeet Yadav (@SujeetY9213) reported from Yashodham, Maharashtra

    @JioCare jio mobile network not getting from 2dys...

  • RameezKudaiRK
    Rameez (@RameezKudaiRK) reported from Bhiwandi, Maharashtra

    Call drops internet down still very bad condition @JioCare @reliancejio #PoorNetwork whole day tweet posting 2km away frm my area thts the ridiculous network in my area 421302

  • mehak_kala
    Mehak Kala (@mehak_kala) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio @JioFiberChennai When v need the connection then why it takes only half a day. Horrible sales team especially Hemant Singh frm Thane branch +919321003391 Need dis sorted asap

  • mathewmantony
    मॅथ्यू अँटनी|Mathew Antony|മാത്യു ആന്റണി (@mathewmantony) reported from Mumbai Suburban, Maharashtra

    It's been 2 days @reliancejio internet services is down in Bandra.Apart from the consistency in giving SMS updates that service is not restored,there is no uptime. Will they also give billing reduction to all the subscribers.All are saying that no human interface at all.

  • PRANOY_CHAUAAN
    PRANOY CHAUAAN (@PRANOY_CHAUAAN) reported from Mumbai Suburban, Maharashtra

    @SardarSomdeep @JioCare @Airtel_Presence God Knows now what and when would jio commercially start 5G for everyone - my phone model on the other hand supports more bands then required like Millimetre Wave , which would never connect coz they use MM WAVE to interlink towers

  • CelestinPillai
    Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra

    @JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.

  • praachinh
    praachi (@praachinh) reported from Mumbai Suburban, Maharashtra

    @reliancejio @DoT_India @TRAI Jio has been unnecessarily charging me for Netflix subscription which i have deactivated in Sept 2022.When i called the customer care services they said charges are correct and nothing can be done.I request the telecom authorities to help me in this

  • vaibhav30gup
    Vaibhav Gupta (He/Him/His) (@vaibhav30gup) reported from Yashodham, Maharashtra

    @LnTFinance even after having #DnD activated, still receiving numerous calls for loan offers. Can u please give me an explanation? I raised my concern multiple times with @JioCare and the complaint falls on Deaf years. @TRAI can u take some action. This is a serious violation.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • vishwasacharya
    Vishwas Acharya (@vishwasacharya) reported

    @reliancejio @JioCare wifi is down from the last 30 hours. Service requests have been raised in the app. But there is no resolution till now. Please get the issue fixed asap

  • Rajnish3017
    Rajnish Upadhyay (@Rajnish3017) reported

    @JioCare I recently started using Jio Air fiber but the service which you are providing is very very bad . When I complaint nobody respond from your team . Really frustrating please respond. @reliancejio @jagograhakjago

  • sachin_public
    Sachin Bhandwalkar (@sachin_public) reported

    If I do not receive a call and installation confirmation within today, I will cancel this order and switch to another. Order ID: N00001DC5URC SR No: SR0000364M57 Need immediate action. @JioCare @reliancejio #fake #frud

  • NakulSh18026105
    Nakul Sharma (@NakulSh18026105) reported

    @JioCare I've sent you my contact details in hope you'll connect me and give an adequate solution @jio

  • DeepakS69183628
    Deepak Singh (@DeepakS69183628) reported

    @JioCare @JioCare It has already been 3 days without internet service. I request you to resolve the issue at the earliest as this delay is causing serious inconvenience. Please provide a proper update and expected resolution time.

  • sachin_public
    Sachin Bhandwalkar (@sachin_public) reported

    @JioCare This kind of service is careless and unacceptable. If your team cannot install it today, just say it clearly so I can cancel right now and switch to Airtel instead of wasting more time. Order ID: N00001DC5URC SR No: SR0000364M57 Need a clear confirmation NO @reliancejio @JioCare

  • YanaYodha
    YanaYodha (@YanaYodha) reported

    @Lakshya448 @JioCare @JioCare please solve this problem i am also from the same place and my network is also not working too #jionetworkdown #jiotrue5g

  • DattatrayHarih1
    Dattatray Harihar (@DattatrayHarih1) reported

    @JioCare KYC completed 3 days ago but still no Jio Fiber installation. no engineer visit. This is unacceptable service. Please resolve immediately Otherwise I'll cancel and take airtel fiber please dm me

  • Latasharma97
    Lalita Sharma (@Latasharma97) reported

    @JioCare For 5 days I have been asking you guys one question: how long do I need to wait? You have no specific date to resolve this issue. Is this called professionalism? You guys are unable to answer that simple question?

  • fightclub53
    Tyler Durden (@fightclub53) reported

    @JioCare But why I am facing the issue again and again. It can’t go on like this Just take your router back and refund my money. It’s my choice