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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Mumbai Suburban District, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • The most recent signal from this area was received Jul 16, 1:49 PM GMT+5:30.
  • 61% Internet (61%)
  • 12% Phone (12%)
  • 12% Total Blackout (12%)
  • 12% Wi-fi (12%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban District, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 16: Problems at Reliance Jio

Reliance Jio is having issues since 03:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban District, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, Mumbai Suburban, Dombivli, and Kalyān.

CityProblem TypeReport Time
Mumbai Internet 8 hours ago
Mumbai Total Blackout 8 hours ago
Mumbai Internet 1 day ago
Mumbai Phone 2 days ago
Mumbai Phone 2 days ago
Mumbai Total Blackout 2 days ago

Nearby cities with recent reports

Mumbai

58 recent signals

8 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra

    @JioCare jio 5g welcome offer not applied Service not good Because prepaid number 5g available But postpaid is 5g not available 😡😡😡😡😡😡😡😡

  • vsy135
    Vinod Yadav (@vsy135) reported from Mumbai Suburban, Maharashtra

    Pathetic service from @JioCare . Went to kanjur jio office (near huma cinema) to get my father's sim changed as existing one was corrupted. Everyone in that lane had electricity except jio store. Jio representative said "meter had been cut down as electricity bill is not paid"

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare Keep on working you have time till 31st Dec 2023 to call a customer who wanted to port in JIO and this is what @reliancejio calls 5G service

  • chanchani_
    Anil J. Chanchani (@chanchani_) reported from Mumbai Suburban, Maharashtra

    @JioCare Why Company is holding a Customer's Rs 10000/ deposit lying without any interest

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare Inspite if registering a new complaint this afternoon at 12:30 I was been told that an engineer would visit by 3pm and it’s already 5pm but nobody here and also no communication, is this truly a 5G experience which you’ll claim??? Poor customer service

  • yogesh_tadge
    Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, Maharashtra

    @JioCare need to connect to customer care

  • praveenkushwaha
    Praveen Kushwaha (@praveenkushwaha) reported from Yashodham, Maharashtra

    @JioCare Pathetic service from Jio fibre. Everyday internet down fpr 5-6 hours in Kandivali West area.

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra

    @JioCare In my jio fiber plan,of Rs 999,I am getting a speed of 31 and 25 ,when it is supposed to be 150 or whereabouts, what is the reason for slow speed ? Please check

  • psychedelic604
    Vin (@psychedelic604) reported from Mumbai Suburban, Maharashtra

    @JioCare need help with jio fiber connection. SSID is not showing up and calling your customer care is no help either. Kindly help

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare the port was the biggest mistake i have ever had... Despite being the highest charging amount of recharge i am not getting single one rupees service.... Delay in message.. and many of belonging voice i have been missed to due to your pathetic service

  • volneymyron
    Volney Myron (@volneymyron) reported from Yashodham, Maharashtra

    The worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!

  • navinjk11
    nj (@navinjk11) reported from Mumbai, Maharashtra

    @JioCare @reliancejio No response yet to my requests 3rd in the day why so slow ?

  • KBrochwala
    Kaushal Broachwala (@KBrochwala) reported from Mumbai Suburban, Maharashtra

    @JioCare, @JioChat Jio down in goregaon east since yesterday night. Kindly resolve ASAP.

  • psychedelic604
    Vin (@psychedelic604) reported from Yashodham, Maharashtra

    @JioCare why had the jio network suddenly become so back. Browsing on the phone has become a task.

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare Even Jio fiber speed is bad after upgrading to Rs 999 plan

  • LiveFromALounge
    Ajay Awtaney (@LiveFromALounge) reported from Mumbai Suburban, Maharashtra

    @JioCare when does the service on my postpaid phone resume? Its been 2 months approx and the bills are all@paid (you have a mandate for auto debit). Shall I port the number away?

  • shuks1986
    ajay (@shuks1986) reported from Yashodham, Maharashtra

    @JioCare @TRAI having problems in voice call Too much disturbance with jio network i just got back to jio from Airtel but same problem with the same number

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mahape, Maharashtra

    Intermittently internet isn’t working @JioCare @JioFiberVoice You guys did some maintenance and screwed internet stability in my area!

  • ricaopowel214
    radhe radhe (@ricaopowel214) reported from Andheri, Maharashtra

    @JioCare why there is no network in Andheri East. Near mogra station. Since morning, there is issue in the network. Pathetic network.

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @JioCare @reliancejio your Sigma quality will never come.. such a degrade service daily i am facing despite several complaints you are just operating ur AI and phone technology i think u don't have enough tower and service engineer please close my service it's done now

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Prashan70245321
    Prashant Raut (@Prashan70245321) reported

    @JioCare @reliancejio My JioFiber connection is down for a week. Multiple complaints raised, zero action! As society representative, if this isn't fixed today, we will remove all Jio wiring from our premises & invite @airtelindia to service the entire society. Fix this!

  • consumerforum_
    Consumer Forum India (@consumerforum_) reported

    @Brahma_Samartha @JioCare Team Jio , kindly get in touch with the customer and offer the resolution asap

  • ideasmoney
    IdeasMoney (@ideasmoney) reported

    @JioCare No response now from the twitter team too. @JioCare should be a case study for useless service !!

  • AthikurRehman
    Athikur Rehman Ansari (@AthikurRehman) reported

    @JioCare I had requested for a relocation of Jio Fiber 3 days back. It is still not done and says request is open. Not the service expected from the brand that claims to be India’s number telecom brand

  • surendragaware
    Suren (@surendragaware) reported

    I port my @reliancejio number to @airtelindia , then I realised both has worst service, bot calling network and internet speed.

  • Ajaygetbusy
    Ajay (@Ajaygetbusy) reported

    @JioCare My jio fiber relocation request reference order number -CO0001TG2OXJ was scheduled for 13th July 2026, It's getting postponed continuously. No one is reaching out to me for resolution. I am just getting mails with info of new scheduled time. NO ONE EVER Calls.

  • RajeshM28793435
    Rajesh M (@RajeshM28793435) reported

    @JioCare Broadband down since morning. Entire apartment has no internet. How are we supposed to work? Complaint raised but appointment only tomorrow. Worst service. Should’ve chosen Airtel. Resolve ASAP.@reliancejio @Airtel_Presence

  • kiranmohare11
    Kiran M (@kiranmohare11) reported

    @JioCare wtf network u r providing, on every power outages in my areas ur network goes down. Cannot make calls, internet loses. R u not using battery backup to power ur towers?? #jionetwork

  • seosmolinks
    Amit Singh Bhandari (@seosmolinks) reported

    4 months back I raised a complaint about @reliancejio network issue. They said we need 3 months to resolve the issue. Today I raised port out request and I received 3 SMS, 1 whatsapp & 1 phone call to cancel my request. Sadly it's too late now. Can't bear your false promises.

  • SecularHead
    Amit Jain 🇮🇳 (@SecularHead) reported

    @reliancejio executive called to me for ruling out PORT request and gues no network no conversation took placed and best thing is that this was the main problem I was referring since one year