Reliance Jio

Reliance Jio Outage Report in Mumbai Suburban District, State of Mahārāshtra

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban District, State of Mahārāshtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Mumbai Suburban District, State of Mahārāshtra 11/29/2025 05:20

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Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mumbai Suburban District, State of Mahārāshtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai and Thāne.

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City Problem Type Report Time
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Total Blackout
IndiaMumbai Phone
IndiaMumbai Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban District, State of Mahārāshtra

Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:

  • RKREALTO P (@RKREALTO) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @reliancejio @DoT_India Due to corona we are working from home now we are facing of all calls incoming outgoing indoor problem like voice break and call drop how many times I have complaints at Thakur Village Kandivali East Mumbai 400101. No action taken by jio. Why.

  • RKREALTO P (@RKREALTO) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @reliancejio @DoT_India dear sir facing call drops and voice break of incoming and outgoing at thakur village Kandivali East Mumbai 100 times complaint but no action taken by jio team jio should refund money if there network not proper

  • Bhavikd03 Bhavik Doshi/भाविक दोशी (@Bhavikd03) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio @JioCare jio network is becoming pathetic. What's wrong with network?

  • AdityaSood_ Aditya Sood (@AdityaSood_) reported from Mumbai Suburban, State of Mahārāshtra

    Who they are: JIO What they provide: NETWORK OUTAGE Completely frustrated with @JioCare. This is the 5th time in the past 10 days or so that there has been a network outage with each lasting on an average for about 10-12 hours. PIN CODE: 400060 #Jio #JioCare

  • PuNiT84 Punit Sheth (@PuNiT84) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Plz help me to escalate this issue...i did not expect this from a private brand like Relience JIO

  • PuNiT84 Punit Sheth (@PuNiT84) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare its been 3days since i am facing Fiber internet issue...ur service engineer was saying backend team will take 4-5 days to resolve. He offerred to do the work in private. Do i pay him extra to get my internet started ?? @Airtel_Presence

  • Itsyadavsantosh santosh yadav (@Itsyadavsantosh) reported from Mumbai Suburban, State of Mahārāshtra

    Dear @JioCare @reliancejio can port number to other networks service because of your poor quality networks..

  • digant1981 digant mehta (@digant1981) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @TRAI my number +919869259158 had got it ported from dolphin (mtnl)to jio on 4th September 2020 and paid a yearly recharge of rs.2700 some how I used the number till 19th October then I shut down my phone till April 29th as I was not having and instrument for

  • RKREALTO P (@RKREALTO) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio @JioCare @DoT_India when I am at home Thakur Village Kandivali East Mumbai indoor problem in Like voice break & missed call alert not recd call drops incoming and outgoing for both. U know how many times I havecomplained Tilll when When problem will resolved

  • NEELMERCHANT87 NEEL MERCHANT (@NEELMERCHANT87) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare My complaint dated 1st May yet not attended. You forcefully made me do a recharge so that your hardware could be tested & then u dont attend to complaints, you cancel them without attending!!!! Fibre yet not functional. Are you going to refund the forced paid amount?

  • tusharsy TUSHAR (@tusharsy) reported from Thāne, State of Mahārāshtra

    I am not intrested in jio fiber connection not happy with the service may i know what is the process to cancel my free subscription and take that setup box and wifi box not used even a single day the agent who did the sub also dont know the process @JioCare @reliancejio @JioChat

  • Harshal_Tank Harshal Tank (@Harshal_Tank) reported from Mumbai Suburban, State of Mahārāshtra

    So @reliancejio just went flat out. Apparently some issues are being resolved. No update or warnings shared with customers. This is pathetic. @JioCare #JioFiber

  • ganti_rao Ganti M S Rao (@ganti_rao) reported from Mumbai, State of Mahārāshtra

    @JioCare 7992498856. Recharged on 14 May, 2021 04:23 PM. No internet. Unreliable connectivity. Pl check and help us.

  • BeingKarann karan keswani (@BeingKarann) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @JioCare saying sorry & giving excuses through your chatbots wont help. You are frustrating your customers who trusted you. Get me my refund by tomorrow & send me a reply when its done. Pls do not say we are working on priority etc.

  • AmeySakhare2 Amey Sakhare (@AmeySakhare2) reported from Mumbai Suburban, State of Mahārāshtra

    Jio poor network at Virar east 401305 Showing 2 network bar and voice getting crack & slow internet. Since August 2020 complaining but no resolution Complain number MR0000T9QDU5 MR0000T9QDQY MR0000T9QJQX MR0000TBL1OL 2 Sep 20 MR0000TNYOWL 3 OCT 2020 @JioCare @DoT_India @rsprasad

  • vrnd1986 Viren Doshi (@vrnd1986) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Issue is Jio services are frequently getting disconnected and my account number is +91 22-35541965

  • manntodi Manish Todi (@manntodi) reported from Thāne, State of Mahārāshtra

    @JioCare One msg is sufficient for reminder...but in 1 hour 3 3 msg ...it's worst......and we will recharge when we need.. why u r sending mwg again n again .....

  • RKREALTO P (@RKREALTO) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @reliancejio @DoT_India All numbers of incoming and outgoing when I am at Thakur Village Kandivali East Mumbai 400101. Facing indoor call drops and voice break 100 times complaint but no action taken by jio team

  • PuNiT84 Punit Sheth (@PuNiT84) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare Does your backend team take so long to resolve the internet issue or your service engineers scare customer to earn extra money ??

  • PuNiT84 Punit Sheth (@PuNiT84) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare This i am hearing with your customer care since past 3days...my registered number is 9819283377

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • NandiniBhadori5 Nandini Bhadoriya (@NandiniBhadori5) reported

    My internet is not working since 2 hours and also I have recharged my balance in that duration still the problem continues. Kindly help @JioCare

  • GauravSarupria Gaurav Sarupria (@GauravSarupria) reported

    @reliancejio @RelianceJioCare Can you please help in my device pick up. It has been rescheduled multiple times but it is not getting picked up. Poor service from your end. Never expected this from such a company.

  • shethbhairav SB (@shethbhairav) reported

    @JioCare jio fiver is down in Malabar hill?

  • abhishek_amit82 Abhishek Amit (@abhishek_amit82) reported from PETROL BUNK ORR, State of Karnataka

    @JioCare can you please arrange a call back… I am struggling to get through jio mobile customer care.

  • agrkush Kush Agrawal (@agrkush) reported

    @JioCare Its been more than 4 days since JioFiber internet is not working for me. I have raised service request multiple times but there is no resolution provided so far. Pathetic customer service. Nobody knows what is the delay and exact issue @DoT_India @reliancejio

  • Saikrishna13 tanxcotx (@Saikrishna13) reported

    @i3Prakash @ACTFibernet This seems to be across hyderabad, time to switch to @reliancejio, facing the same issue since last 2 days

  • shivanshtiwar Shivansh Tiwari (@shivanshtiwar) reported

    @DoT_India it’s been 2 years since I came back to my village and till date the network of @JioCare & @Airtel_Presence is like a dead man walking which hasn’t been improved in the entire village Cannot even do a speed test on such bad internet coverage in the area

  • kapildebapranab KAPIL DEB (@kapildebapranab) reported from Dharmanagar, Tripura

    I can't believe that even after making so many complaints, @reliancejio is not listening to me. No my complaint is not about network issues of Jio. I just want to Port my sim to Jio with 199 postpaid plan. And Jio store employee forcing me to take 399 plan. And Jio failed toSolve

  • MeAtul4 Me_Atul (@MeAtul4) reported

    Hey @airtelindia worst ever network for internet as well as calling since from start using your sim card pls increase your network or i will port in to @reliancejio

  • GAURAVY48421089 GAURAV YADAV (@GAURAVY48421089) reported

    @reliancejio is the Worst Mobile Network operator in india. Network automatically put mobile number is DISCONNECTED Stated resulting on daily basis getting 4-6 messages for missed call alert. Never diserves to be a #Postpaid operator. They do not know exactly what customer need.