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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 9 outage signals in the last 24 hours around Mumbai Suburban District, including 9 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jun 9, 10:14 PM GMT+5:30.
  • 67% Internet (67%)
  • 17% Wi-fi (17%)
  • 8% Total Blackout (8%)
  • 6% Phone (6%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban District, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 9: Problems at Reliance Jio

Reliance Jio is having issues since 05:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban District, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, Dombivli, Kalyān, Mumbai Suburban, and Airoli.

CityProblem TypeReport Time
Mumbai Wi-fi 58 minutes ago
Mumbai Internet 4 hours ago
Mumbai Wi-fi 5 hours ago
Mumbai Internet 6 hours ago
Thāne Internet 6 hours ago
Mumbai Internet 8 hours ago

Nearby cities with recent reports

Mumbai

26 recent signals

58 minutes ago
Thāne

1 recent signals

6 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:

  • nikhilRC
    nikhilRC (@nikhilRC) reported from Yashodham, Maharashtra

    @JioCare @reliancejio I own a jio fiber conctn, last date to pay bill was 10 April, today mor I see the servics are suspendd. There can b sme issue, may b sme family emergncy tht someone was not able 2 pay the bill, wht is the logic in suspendng service in 2 days post due date

  • sonianotani
    Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra

    No customer care number. Emails got a few holding replies and then no replies. This is a critical service for us!! @reliancejio @JioCare

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @reliancejio @JioCare it's frustrating time, taking twice the recharge but not given one single improvement in the jio... Everyday we are facing issue! I am not expecting such delay in service from Jio.. the more we raise whistle blow the more you are ignoring us big shame...

  • vrochlani
    Vishal H Rochlani (@vrochlani) reported from Yashodham, Maharashtra

    @JioCare Its surprising to note that we can't have access to older invoice.Which company is doing that only yours? Was not able to access the Invoice of Sept'22. Kindly be customer friendly in your support. Does your acc also deletes it after 180 days, then y not access to clients.

  • psychedelic604
    Vin (@psychedelic604) reported from Mumbai Suburban, Maharashtra

    @JioCare need help with jio fiber connection. SSID is not showing up and calling your customer care is no help either. Kindly help

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Internet not working for landline number +91-22-31811638 please help

  • CoronaRadiata2
    Corona Radiata (@CoronaRadiata2) reported from Mumbai, Maharashtra

    I don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.

  • agarwalvishnu
    vishnu agarwal (@agarwalvishnu) reported from Mumbai Suburban, Maharashtra

    @JioCare No solution to my complaint yet...

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare I think this 15 times I have forwarded my house details... Why the same sop has been following? Can't you come here and check network

  • shreyplaysYT
    LFO Shrey Plays (@shreyplaysYT) reported from Mumbai Suburban, Maharashtra

    What is it with @reliancejio @PlayApex ping problems. Every alternate game the ping is at above 200ms. So annoying nd irritating.

  • starchaitnya
    Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra

    @JioCare I want to port my no to onther service provider. Your complaints number 198 not working. Your customer support worst on Twitter too.

  • nlgogri
    NLG (@nlgogri) reported from Yashodham, Maharashtra

    @JioCinema app is not smooth at all. While watching highlights if you press back 10 second button then video freezes and commentary runs. Very pathetic experience @BCCI of watching ipl this year. Hope you address this issue at earliest @reliancejio

  • sheldondsouza38
    Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra

    @airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra

    @JioCare jio 5g welcome offer not applied Service not good Because prepaid number 5g available But postpaid is 5g not available 😡😡😡😡😡😡😡😡

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare You can call and keep talking what I need is an solution for my problem where is that?? It doesn’t take 3 days to solve an internet problem?? I will wait until tomorrow morning 9:30, if you can resolve it, superb, if not please let me know how can I surrender the devices

  • JagtianiShekhar
    CJ (@JagtianiShekhar) reported from Yashodham, Maharashtra

    @reliancejio @JioCare WIFi issue since yesterday and completely down since yesterday night. Please resolve immediately, thanks.

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare No one has called me no technician has visited and issue is resolved wow you guys are amazing all companies should learn this skill from you without calling/visiting customer and addressing their concerns to resolve issues!

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra

    Internet not working but green light is there on fiber box. @JioCare How many times will I get internet interruption? Will you refund the amount for downtime?

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare tv channels on Jiofiber giving trouble,at times some channels disappear,my plan is 150 Mbps,stb needs to be checked

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • ppa1kr
    Pavan (@ppa1kr) reported

    @reliancejio @JioCare I am using Jio since more than a year. Since then the same issue prevails, but Jio doesn't care at all.

  • Khajapasha37
    khaja pasha zaid  (@Khajapasha37) reported

    reliancejio @JioCare My JioHome installation was scheduled for today between 12 PM - 2 PM but no one contacted me till now. No update, no support. Is this how customers are treated? Please resolve.

  • Chandan_csb
    Chandan Singh (@Chandan_csb) reported

    @JioCare @reliancejio @jagograhakjago the nearby Jio store and submit the set-top box. When I went there, the person there refused to take it. Now a different customer executive told me, “No, don’t submit there. I am scheduling the engineer visit again.” But again, now 5 days have passed, and every day I talk to(4)

  • Chandan_csb
    Chandan Singh (@Chandan_csb) reported

    @JioCare @reliancejio @jagograhakjago a customer executive, and they are literally telling me the same thing that they are rescheduling the engineer visit. They are transferring the call again and again for the last 5 days, and nothing is happening. My billing date is 11th June, and again I will get charged more.(5)

  • Rexxx101
    Rexxx (@Rexxx101) reported

    @JioCare Abee chutiye ****** how many times I have to send u should I put the screenshot that I send u as a message you all are bigger scammer **** u

  • _SkyTweets
    Akash khade (@_SkyTweets) reported

    @JioCare @JioCare @reliancejio It has been 14 days since I completed payment and KYC for my Jio AirFiber connection. My order status is still showing "Order Accepted". Your team acknowledged that an installation appointment was scheduled but the engineer never visited. (1/2)

  • sayli_shrungare
    Sayli Shrungare (@sayli_shrungare) reported

    @JioCare Still no update. The issue remains unresolved. But hey, at least I’ve learned that customer support and ghosting aren’t mutually exclusive.

  • DrupalBaba
    Ashish Singh (@DrupalBaba) reported

    @JioCare Seems your engineer is not coming today as well? Called customer care and they kept me on hold and then no one came resumed the call.

  • Satya0296
    Satyajit rath (@Satya0296) reported

    @JioCare @JioCare Hi, Please share the current status of the escalation. I am fed up with daily follow-ups and waiting for more than 15 days. If the installation is not completed today, please cancel the booking and initiate refund immediately. #JioAirFiber

  • TiwariRoyal
    Bundeli bawla (@TiwariRoyal) reported

    @JioCare Hoping to get solution this time