Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Mumbai Suburban District, including 2 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Apr 26, 1:30 PM GMT+5:30.
- Internet (55%)
- Phone (17%)
- Wi-fi (16%)
- Total Blackout (7%)
- E-mail (4%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai Suburban District, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 27: Problems at Reliance Jio
Reliance Jio is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai Suburban District, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Dombivli, Airoli, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Wi-fi | 19 hours ago |
|
Mumbai
|
Phone | 19 hours ago |
|
Mumbai
|
Internet | 1 day ago |
|
Mumbai
|
Internet | 1 day ago |
|
Mumbai
|
Wi-fi | 2 days ago |
|
Mumbai
|
Internet | 2 days ago |
Nearby cities with recent reports
20 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:
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Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra@reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response
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Anil Menon (@anil_anilmenon) reported from Yashodham, Maharashtra@JioCare @reliancejio @AndheriLOCA I have 2 personal and 1 Corporate JioFiber internet connection. The internet connection is down on a regular basis. Yesterday the internet service was not available from 12pm to 7pm. Today again there is no internet connection since 12pm
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Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra@JioCare I want to port my no to onther service provider. Your complaints number 198 not working. Your customer support worst on Twitter too.
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Abdul Rehman (@a_r_momin) reported from Khoni, Maharashtra@reliancejio @JioCare please make network connection stable in bhiwandi. pincode 421302. I'm feeling fool after arecharging with full year plan.
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Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra@JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio
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Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra@airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.
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Shashikant Pandey #CRPF (@CAMANDO007) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Do we have any network issue at Vakola Datta Mandir Dmello Comp. Last few days network and calling capacity of Jio getting worst. Could you pleas make some alternate arrangements or let know to port out if you not able to provide solutions.
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Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Internet not working for landline number +91-22-31811638 please help
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Surendra Sadwelkar (@surensadwelkar) reported from Mumbai Suburban, Maharashtra@JioCare i have complained 2 times so far that I cannot make or receive calls sometimes, i am not able to call any emergency numbers like 100. So far my issue remains unresolved. If Jio is not able to resolve my issue i will have to port out.
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Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra@reliancejio jio fiber isn’t working properly in Kopar Khairne. Please fix asap
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Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users are able to enjoy Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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its me PANKAJ (@sandandstories) reported from Yashodham, MaharashtraI always wonder why people don’t make @reliancejio there first number. It got the answer. It’s a task to get through a real person on the customer care, first they will give you gyaan on what all are included in your plan and then no option to talk to a real person @JioCare
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Mihir Pandya (@mihir_kp) reported from Yashodham, Maharashtra@JioFiberVoice @JioCare cant access Jio fiber internet and could not run diagnostics check, please help
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SARFRAZ ANSARI (@sarfrazansarii) reported from Mumbai Suburban, MaharashtraHii @JioCare My Phone Is 5G My Jio Sim Is 5g But it not showing 5g Please Help me
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Deepak ojha (@Deepako53618528) reported from Yashodham, Maharashtra@JioFiberVoice @reliancejio @JioCare The service is good but facing issues with the internet it gets down for 4- 5 hrs from last 15 to 20 days no support has been provided The app also doesn't resolve the issue. Worst customer support and issue resolve
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Pankaj K (@pankajcyberr) reported from Mumbai, MaharashtraInternet not working but green light is there on fiber box. @JioCare How many times will I get internet interruption? Will you refund the amount for downtime?
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Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, MaharashtraHow should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio
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SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra@JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio
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Volney Myron (@volneymyron) reported from Yashodham, MaharashtraThe worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!
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Vikas Shaw (@VikasShaw16) reported from Mumbai Suburban, MaharashtraMay I know any genuine contact person number I want to install mobile network tower in Mumbai on my rooftop @reliancejio @airtelindia @VodafoneGroup
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Ravishvg (@Ravishgang) reported@reliancejio @JioCare I have completed two recharges for my Jio Air Fiber service, and it remains unavailable. It is concerning that direct access to a customer executive is not provided within your current support structure. This represents a significant service deficiency.
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gotYou (@iGottchaYou) reported@JioCare My devices were connecting on airfiber. Post relocation 2.4 Ghz option is not visible. Only 5 Gh option is there. But most of the devices support 2.4 band. Jio support says jio has stopped this band. So, I should switch to other operator if I want to connect my devices on wifi.
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piyush jain (@GauravM67163548) reported@JioCare You don’t have any power to assign any person for provide service on this I am already tried many times but there not recd any resolution from this @JioCare @reliancejio
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ANKIT MISHRA (@ANKITMI71601154) reported@JioCare I have shared you full details regarding the network issue and still facing the same issue previously were getting full coverage but since last 1 month network problem is pathetic looking for good service from your end
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divyesh shah (@divyesh63291993) reported@JioCare Jio team once the schedule slot is fixed our jio internet connection was suspended for 2 days but no engineer came to visit our house.very bad and poor service by Jio
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Gaurav Sharma (@gaurav_adichwal) reported@reliancejio @JioCare @_MukeshAmbani i complaint about poor internet speed in my area on 5/4/26. No action taken till yet. So poor service of jio. Shame on jio
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Saurabh Gupta (@Saurabhissinger) reportedBeen @airtelindia customer for 5–6 years, but loyalty shouldn’t mean tolerating poor service. Maybe it’s time to move on to @reliancejio
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Techzz (@TechyBaaz) reportedDear @reliancejio @JioCare In Ramkola town, 5G service has not been working since 10:00 AM today, and only 4G LTE is available. This issue is not limited to my SIM — my friends and family members using Jio in the same area are also facing the same problem. Please check this.
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Rohit Ghosh (@RohitGhosh99108) reportedExtremely poor experience with @jio_fiber Raised relocation + booked JioAirFiber (paid). Next day informed installation not possible → raised cancellation. It’s been 3+ weeks: No refund No resolution But quick to collect old device. Unacceptable @reliancejio @JioCare
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ROHAN SHAH (@ROHANSH87467530) reported@JioCare @JioCare @reliancejio Service Request No. SR000034BTTF