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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 5 outage signals in the last 24 hours around Mumbai Suburban District, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received May 7, 10:44 AM GMT+5:30.
  • 56% Internet (56%)
  • 17% Wi-fi (17%)
  • 14% Phone (14%)
  • 10% Total Blackout (10%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban District, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 7: Problems at Reliance Jio

Reliance Jio is having issues since 07:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban District, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Dombivli, Airoli, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Mumbai Internet 1 hour ago
Mumbai Internet 4 hours ago
Mumbai Total Blackout 4 hours ago
Mumbai Internet 23 hours ago
Mumbai Internet 24 hours ago
Mumbai Internet 1 day ago

Nearby cities with recent reports

Mumbai

31 recent signals

1 hour ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare the port was the biggest mistake i have ever had... Despite being the highest charging amount of recharge i am not getting single one rupees service.... Delay in message.. and many of belonging voice i have been missed to due to your pathetic service

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @reliancejio @JioCare it's frustrating time, taking twice the recharge but not given one single improvement in the jio... Everyday we are facing issue! I am not expecting such delay in service from Jio.. the more we raise whistle blow the more you are ignoring us big shame...

  • ManishaNanavaty
    manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra

    @JioCare Pls share the number of the area division city level supervisors. This is not done. Every two days the network is down and we keep bearing with it. What quality of service is this??? @TimesNow

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare The day from i port the call.. there is really have some issue. why we are telling you because we are suffering inspite of high charge amount you are not providing single rupee network.. just fed up your service which is not available check my history how many times it's get miss

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare Keep on working you have time till 31st Dec 2023 to call a customer who wanted to port in JIO and this is what @reliancejio calls 5G service

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare I think this 15 times I have forwarded my house details... Why the same sop has been following? Can't you come here and check network

  • SmileAwayyy
    Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra

    @reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response

  • shah7543
    shah (@shah7543) reported from Mumbai Suburban, Maharashtra

    @reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet

  • ricaopowel214
    radhe radhe (@ricaopowel214) reported from Andheri, Maharashtra

    @JioCare why there is no network in Andheri East. Near mogra station. Since morning, there is issue in the network. Pathetic network.

  • PrashantMello
    Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra

    @JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....

  • mehak_kala
    Mehak Kala (@mehak_kala) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio @JioFiberChennai When v need the connection then why it takes only half a day. Horrible sales team especially Hemant Singh frm Thane branch +919321003391 Need dis sorted asap

  • vsy135
    Vinod Yadav (@vsy135) reported from Mumbai Suburban, Maharashtra

    Pathetic service from @JioCare . Went to kanjur jio office (near huma cinema) to get my father's sim changed as existing one was corrupted. Everyone in that lane had electricity except jio store. Jio representative said "meter had been cut down as electricity bill is not paid"

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare You can call and keep talking what I need is an solution for my problem where is that?? It doesn’t take 3 days to solve an internet problem?? I will wait until tomorrow morning 9:30, if you can resolve it, superb, if not please let me know how can I surrender the devices

  • Pathak67k
    Tripurari Pathak (@Pathak67k) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare your network gone crazy....i received at least 16 calls from different state including 2 calls from J&k. Everyone is saying that I called them but how ?? I am in a meeting with peoples and my mobile is on table, no one using the how can I make call ??

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare No one has called me no technician has visited and issue is resolved wow you guys are amazing all companies should learn this skill from you without calling/visiting customer and addressing their concerns to resolve issues!

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare Inspite if registering a new complaint this afternoon at 12:30 I was been told that an engineer would visit by 3pm and it’s already 5pm but nobody here and also no communication, is this truly a 5G experience which you’ll claim??? Poor customer service

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @JioFanClub @reliancejio I have raised an issue and complaint number was given , without anyone visiting the complaint is closed and I’ve got an sms saying problem resolved. How on earth is it possible to check hardware from the backend pathetic service I must say

  • VikasShaw16
    Vikas Shaw (@VikasShaw16) reported from Mumbai Suburban, Maharashtra

    May I know any genuine contact person number I want to install mobile network tower in Mumbai on my rooftop @reliancejio @airtelindia @VodafoneGroup

  • piyushpras
    Pc (@piyushpras) reported from Bhiwandi, Maharashtra

    @reliancejio unable to connect to internet by mobile data since 3 hours despite of active plan please help, not even able to make and receive calls. Location shivaji chowk, Bhiwandi 421302 Maharashtra

  • CAMANDO007
    Shashikant Pandey #CRPF (@CAMANDO007) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Do we have any network issue at Vakola Datta Mandir Dmello Comp. Last few days network and calling capacity of Jio getting worst. Could you pleas make some alternate arrangements or let know to port out if you not able to provide solutions.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • RajeshNadipine1
    Rajesh Nadipineni (@RajeshNadipine1) reported

    @JioCare Hi Team , I moving out of country and trying to close Internet connection,no option to raise cancellation request,the toll free number is not all working very pathetic service

  • PankajPanwarN
    Pankaj Panwar (@PankajPanwarN) reported

    @JioCare That’s happening for past 6 days already, but still no solution I am suffering a lot after taking the new connection from Jio Its has become a headache

  • varthaman21
    Varthaman (@varthaman21) reported

    @JioCare AirFiber internet is not working. What the hell are you guys doing?

  • pandit0054
    pandit0054@gmail.com (@pandit0054) reported

    @JioCare @JioCare My services were not usable for many days due to repeated internet issues and downtime. My plan is ₹599 + GST, but the bill amount is ₹1117.23, which is incorrect. Previous month payment was already made, and service downtime should also be considered.

  • _Spade_a_Spade
    "You Said It" ! (@_Spade_a_Spade) reported

    @SourajitDey1985 @reliancejio They are increasing the prices mindlessly without providing proper service, 5G is for namesake only, it gives the speed of 4 G only and also there is repeated breakage of voice due to congestion. Despite complaints they won't resolve it. It's clear exploitation of people.

  • dsprabu_IN
    DS Prabu (@dsprabu_IN) reported

    @JioCare been trying to reach you from morning hearing the music only for more than 45 mins. Now call gets disconnected when chose talk to customer care. Good service 😬

  • Sangamesh_ajja
    Sangamesh ajja (@Sangamesh_ajja) reported

    @JioCare @reliancejio pathetic service by jio.. I have internet outage from 3rd may. It's been 3 days since ticket has been raised there are multiple reschedules (6-8 times), same answer from their helpline.. they provided nodal officer number for escalation, which is dead. Ugh!

  • jayanth_0515
    Jayanth kumar (@jayanth_0515) reported

    Hello @JioCare I am facing the worst service with your @jio_fiber. Every month internet does not work atleast for 2 days. Today the router shows green light on, but no internet. Unable to reach the service through call, emails or instant chat. Need a response at the earliest.

  • KrushangDave
    🇮🇳Krushang Dave🇮🇳 (@KrushangDave) reported

    Constantly buffering , pls pls pls I beg you improve your service #JioAirFibre @JioCare @reliancejio

  • munshi_shoyeb
    Munshi shoyeb (@munshi_shoyeb) reported

    @JioCare @JioCare Worst service! Our village Jio tower is बंद/બંધ for last 5 days, so how will the network work? Calls not connecting at all. Tamne loko ne andh samjo cho? Public ne gumrah karo cho, kaam koi nathi karto. Fix this immediately or we will switch networks. @TRAI please take a