1. Home
  2. Companies
  3. Reliance Jio
  4. Mumbai Suburban District
Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 3 outage signals in the last 24 hours around Mumbai Suburban District, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jun 16, 7:23 PM GMT+5:30.
  • 65% Internet (65%)
  • 18% Wi-fi (18%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban District, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 16: Problems at Reliance Jio

Reliance Jio is having issues since 02:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban District, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, Thāne, Dombivli, and Kalyān.

CityProblem TypeReport Time
Mumbai Wi-fi 42 minutes ago
Mumbai TV 4 hours ago
Mumbai Internet 23 hours ago
Mumbai Internet 1 day ago
Mumbai Internet 1 day ago
Mumbai Suburban Wi-fi 1 day ago

Nearby cities with recent reports

Mumbai

45 recent signals

42 minutes ago
Mumbai Suburban

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:

  • Deepako53618528
    Deepak ojha (@Deepako53618528) reported from Yashodham, Maharashtra

    @JioFiberVoice @reliancejio @JioCare The service is good but facing issues with the internet it gets down for 4- 5 hrs from last 15 to 20 days no support has been provided The app also doesn't resolve the issue. Worst customer support and issue resolve

  • PRANOY_CHAUAAN
    PRANOY CHAUAAN (@PRANOY_CHAUAAN) reported from Mumbai Suburban, Maharashtra

    @SardarSomdeep @JioCare @Airtel_Presence God Knows now what and when would jio commercially start 5G for everyone - my phone model on the other hand supports more bands then required like Millimetre Wave , which would never connect coz they use MM WAVE to interlink towers

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare Even Jio fiber speed is bad after upgrading to Rs 999 plan

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @reliancejio @JioCare You only hire Telecallers, Artificial intellect, but you don't have enough tower and service engineer to check the network compatibility.. it's daily pain ! Our day start with frustration. We are planning to go in consumer court @jagograhakjago

  • BiswasNirmalya
    Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra

    @JioCare is there some issue with vowifi in jiofiber? Please clarify! Or is it related to jio sim?

  • dhi_ashu
    Ramdoot Ashu (@dhi_ashu) reported from Yashodham, Maharashtra

    Hey @JioCare I am facing internet related issue from a couple of days contact the customer care but not got any response pls solve the issue @reliancejio

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @cankkasera @JioCare @reliancejio Hi I have face call and network both issue... I have just recently port the network candle is only ,1 available. Despite following up no improvement... जियो मैने क्यों लियो... Abhi Aisa lag raha he

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @JioFanClub @reliancejio I have raised an issue and complaint number was given , without anyone visiting the complaint is closed and I’ve got an sms saying problem resolved. How on earth is it possible to check hardware from the backend pathetic service I must say

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare the port was the biggest mistake i have ever had... Despite being the highest charging amount of recharge i am not getting single one rupees service.... Delay in message.. and many of belonging voice i have been missed to due to your pathetic service

  • starchaitnya
    Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra

    @JioCare I want to port my no to onther service provider. Your complaints number 198 not working. Your customer support worst on Twitter too.

  • snair700
    Sethu Nair (@snair700) reported from Mumbai Suburban, Maharashtra

    @JioCare What a ****** network. When your recharge expires all network go slow specially the data network.

  • starchaitnya
    Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra

    Hello @JioCare r u seriously care your customer

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra

    @JioCare bas service My welcome offer not received I am not using 5g unlimited data With postpaid number My plan 399 9309855763

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Mumbai Suburban, Maharashtra

    @JioCare bad network Network is not working Service is bad

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra

    @JioCare In my jio fiber plan,of Rs 999,I am getting a speed of 31 and 25 ,when it is supposed to be 150 or whereabouts, what is the reason for slow speed ? Please check

  • ROHANGOHIL
    ROHAN GOHIL (@ROHANGOHIL) reported from Yashodham, Maharashtra

    @JioCare All the iphone user are facing the same issue please solve it as soon as possible or u guys will lose all the customers

  • gunjankhatrii
    gunjan khatri (@gunjankhatrii) reported from Mahape, Maharashtra

    @reliancejio @JioCare @_MukeshAmbani I am trying to order jio fiber box from last 15 days raised ticket also but i am told no stocks ..wanted to know if I can get the fiber setop box ..as never tght this item also will have shortage

  • volneymyron
    Volney Myron (@volneymyron) reported from Yashodham, Maharashtra

    The worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!

  • paaaarthhh
    Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra

    @JioCare RT news channel is not working on jio fiber.Please help

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Internet not working for landline number +91-22-31811638 please help

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Shreyansh_Palan
    Shreyansh Palan (@Shreyansh_Palan) reported

    @JioCare I haven't heard back from you yet. As asked earlier, I have provided all the details. Understand that this is required and should be closed with the highest priority. Why are you selling internet when you are not able to provide service?

  • ckomagan
    CK (@ckomagan) reported

    Jio is absolutely the worst network in India. Despite the population growth and high demand they refused to upgrade the tower but raise the prices every year for terrible service @reliancejio

  • michaeltimothy7
    Michael Timothy (@michaeltimothy7) reported

    The @JioCare service team in Chennai likes to make a customer beg them to come to fix their internet issues have been calling and asking the engineer to come for last two days and no one is coming and a no call back from jio team too

  • KalpitKhandelw2
    Kalpit Khandelwal (@KalpitKhandelw2) reported

    @JioCare It's disappointing that a company of Jio's scale cannot resolve a simple JioFiber relocation request even after 10+ days. An issue that should have been resolved within hours is still pending .This level of customer service is unacceptable. #JioFiber #CustomerService

  • ashok_advocate
    Ashok Chaitanya, Advocate (@ashok_advocate) reported

    @reliancejio Order No. NO0001E2FU0E JioFixedVoice No. +911135735614. Deliberate harassment being done by ur representative Rahul Yadav (9523799229). He called me at place at 11 AM to install this connection, but since then he is not picking up phone. I called him 5 times till now but no response till 1:32 PM. The one who took booking (Mob No. 9310139597) is also neither picking up my phone call nor responding to WhatsApp text. Is this how your company harasses the customers. I have paid the three months bill amount in advance. This is pure deficiency in service and thus, not acceptable. Plz take action against these two frauds of your company and inform me about action taken failing which I shall be taking this matter before concerned consumer forum having jurisdiction.

  • itstejams
    Teja (@itstejams) reported

    @TRAI @JioCare I have placed a JioFiber relocation request and service has not been fulfilled because local jio service guys asked me to raise a new connection request. I had paid 1200₹ for relocation request. Again I paid 3333₹ for new connection request.

  • dalua_julu
    Shrabana Kumar Dalua (@dalua_julu) reported

    @JioCare Still nownthe issue is not resolved. How many days you require Shirisha. I have been following up from last 4 days. Is it a heavy task. Pathetic customer service and customer care service. Worst one with no knowledge.

  • kapildhingrasi1
    Kapil Dhingra (@kapildhingrasi1) reported

    @JioCare No resolution. Internet is not working from more than 24 hours . That's how jio provides service to customer?

  • _vishaaaal
    Vishal (@_vishaaaal) reported

    @JioCare It's been 5 days I'm hearing this response. It's getting on my nerves now. Are they even working to solve this issue? I doubt.

  • subhashkabsuri1
    subhash (@subhashkabsuri1) reported

    @JioCare If Jio cannot resolve a network issue even after a week, then stop sending these meaningless template replies. Either provide a clear timeline for restoration or disconnect the service and take your equipment back. Customers deserve solutions, not endless excuses.