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Reliance Jio

Reliance Jio Outage Report in Mumbai Suburban District, Maharashtra

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Mumbai Suburban District, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Reliance Jio

Reliance Jio is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map Near Mumbai Suburban District, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Dombivli, and Thāne.

CityProblem TypeReport Time
Mumbai Internet 3 hours ago
Mumbai Internet 5 hours ago
Mumbai Internet 5 hours ago
Mumbai Total Blackout 8 hours ago
Mumbai Internet 9 hours ago
Mumbai Total Blackout 18 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:

  • nishank_anand
    Nishank Raj Anand (@nishank_anand) reported from Mumbai Suburban, Maharashtra

    @reliancejio @reliancegroup Abosolutely hopeless services of reliance gigafiber the customer services dont answer ur phone easily when they do they do not register any complaint they ask us to communicate via whts app that also is mainly robotic set up net is down rmn 8850414411

  • ubaidhaidery
    x-man (@ubaidhaidery) reported from Mumbai Suburban, Maharashtra

    @JioCare frequently network is dropping from last 10 to 15 days.

  • Prakhar27681339
    Prakhar Kumar (@Prakhar27681339) reported from Borivli, Maharashtra

    @reliancejio it’s been ridiculous service since last three days, several calldrops and irregular network connection. Plz update How long it would be..

  • AnujofSharmas
    Anuj Sharma (@AnujofSharmas) reported from Vesāva, Maharashtra

    @JioCare @reliancejio If this is the beginning than I think there would be more difficulty lying ahead while using services of JIO. I also thought once for JIO fibre but thats where I have to think once again to get ahead with it. Lack of service has become a new trend in industries.

  • kiaraevents
    KIARA D'SILVA (@kiaraevents) reported from Mumbai Suburban, Maharashtra

    @JioCare can some one help me with with Router issue since morn it's been on red signal damaging my work. As I don't have a wifi connect on the go

  • Bombay50001
    Bombay5000 (@Bombay50001) reported from Mumbai, Maharashtra

    @pvsubramanyam @reliancejio @airtelindia Yes @reliancejio quality of service deteriorated in many places . Data speed is pathetic.

  • TheDhruv3
    Dhruv Pancholi (@TheDhruv3) reported from Mumbai Suburban, Maharashtra

    @Airtel_Presence Thanks for prompt reply . Plz check your inbox , I would like to port my number ASAP , say tomorrow morning & allow me to not to use such a worst service by @JioCare @reliancejio @airtelindia

  • HvD004
    HarshVardhan Dwivedi (@HvD004) reported from Goregaon East, Maharashtra

    @Airtel_Presence @airtelnews @reliancejio @airtelindia @JioCare Am 70mts away from this society and ur network is pathetic. Call drop, lowest internet connectivity and worst coverage. Both of u have worst network here, can something be done about it. Whole society is suffering.

  • TheDhruv3
    Dhruv Pancholi (@TheDhruv3) reported from Mumbai Suburban, Maharashtra

    @Airtel_Presence @JioCare @reliancejio @airtelindia Yes I port my worst @JioCare to @Airtel_Presence along with my staff of 10 people , hope @airtelindia will serve us better . @reliancejio is providing worst services . @TRAI ban @JioCare

  • daffieeeduck
    st BERNARD (@daffieeeduck) reported from Kolshet, Maharashtra

    @JioCare can someone please urgently check jio is completely down at the following location for multiple users

  • nishank_anand
    Nishank Raj Anand (@nishank_anand) reported from Mumbai Suburban, Maharashtra

    @reliancejio @reliancegroup Abosolutely hopeless services of jio gigafiber no internet from last 2 days been calling customer services managers dont take calls rahul doneria sandeep salve of my area both have been contacted but they dont do anything abt the same 8850414411is rmn

  • SatiramY
    Satiram yadav (@SatiramY) reported from Thāne, Maharashtra

    It's being observed that from last 8-10 days I'm facing Internet speed problem on my no. Which is with @Idea @idea_cares I don't know what to do now..bcz I faid up with @Idea @airtelindia @reliancejio . @PMOIndia plz make some rule for this problem also

  • jigar7
    Jigar Patel (@jigar7) reported from Mumbai Suburban, Maharashtra

    @TRAI Please take note of this violation. @JioCare is making false claims while providing their Fiber connections. The speeds will NEVER go beyond 100Mbps connection due to hardware limititations and they are not willing to provide a better router with Gigabit ports.

  • kapil1800
    kapil soni (@kapil1800) reported from Bhiwandi, Maharashtra

    No Network of yours @JioCare From Last 3Hours . Solve The Issue

  • salimmumbra777
    Er.Salim Khan (@salimmumbra777) reported from Mumbai, Maharashtra

    @reliancejio @JioTalks whats going on with your network.. . . We are facing lots of bad network issue in my resisdencial adress also...kindly look into the matter..

  • Rahul11600830
    Rahul (@Rahul11600830) reported from Mumbai Suburban, Maharashtra

    @JioCare I have complaint meny time woth my address and phone number but No one from jio have called me to solve complaint @MukeshAmbanima look in to these matter wo support you on call charges and dont port

  • jigar7
    Jigar Patel (@jigar7) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Your customer care is absolutely incompetent! They have no clue about the specifications of the single band router! You are taking consumers for a ride by providing them with inadequate hardware! Giving them only 20% speeds which is against @TRAI guidelines

  • DhruvSinghMonga
    Dhruv Singh Monga (@DhruvSinghMonga) reported from Mumbai Suburban, Maharashtra

    Award for the most 3rd class network goes to @VodafoneIN No response after so many complaints. Shame on u @VodafoneIN it’s time to port my no. @reliancejio @airtelindia seems better opts now a days.

  • TheDhruv3
    Dhruv Pancholi (@TheDhruv3) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Now it's final that I am joining @Airtel_Presence because after a long period of 6 months my problem is not yet solved & all the time your executive are making excuses . @airtelindia plz share the procedure of Port my number to @airtelindia family from @reliancejio

  • yogeshkumar7219
    yogesh kumar (@yogeshkumar7219) reported from Mumbai Suburban, Maharashtra

    @VodafoneIN, @reliancejio very poor conditions for mobile call at mumbai Bycullca location.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Ankurjain093
    Ankur jain (@Ankurjain093) reported

    Instead of solving my problem He rudely says , call on toll free and raise request to disconnect. (2/2). @reliancejio @JioCare

  • Prithvi_Moitra
    Prithvijit Moitra (@Prithvi_Moitra) reported

    @JioCare Please note the numbers i am blocking on regular basis and now am fed-up with: 8828608158, 8645351039, 8035252730, 8976067795, 0120-5083911,0120-4011450, 9702816521,0120-3636333, 022-69097920,0120-5123349 Please help and stop this nuisance

  • saurav4445
    veerapanenisaurav (@saurav4445) reported

    @JioCare @reliancejio @TSConsumers customer I’d 900290994192 we have been reaching the customer service for invoice but we haven’t received anything and the service is disconnected without information. This is pathetic on your service. I would like to port to other network.

  • Kalaivanimohan5
    Kalaivani mohan (@Kalaivanimohan5) reported

    @JioCare Ticket closed, issue unresolved. I had asked for disconnection of service and refund of amount to the executive who called today, would like to know the status of the same.

  • KALAVINOD1989
    CA Vinod Kumar Jain (@KALAVINOD1989) reported

    @JioFiberVoice @reliancejio Fiber not working since friday so file a service request but no soluation since 3 days but today call for new connection the engineer on way. Not able to serve exiting then why new connection.🤦 @reliancegroup

  • AmeyaRao_
    Ameya Rao (@AmeyaRao_) reported

    This is 2nd time I'm facing complete blackout in last 15 days. I pay 999 plus GST on monthly basis and if there is no service for 1 entire day, i lose approx 40/- without any service. Company must consider on extending validity in such cases @reliancejio @JioCare

  • kanishk2112
    Kanishk Bansal (@kanishk2112) reported

    @JioCare Wifi is down. Can't find the option to raise a service request from MyJio app.

  • varuni042
    Varuni Mittal (@varuni042) reported

    Deeply unsatisfied with JioFiber Customer Support. Registered a complaint two days back which was to be resolved within 24 hours but the issue still persists and they have closed the complaint ticket on their end. Would prefer shifting to a new connection! @JioCare @reliancejio

  • kanishk2112
    Kanishk Bansal (@kanishk2112) reported

    @JioCare Can you please raise a service request for the same?

  • cshalive
    chandra (@cshalive) reported

    @reliancejio @JioCare Your advertisement in Jio portal about 999/- monthly jio fiber connections are faulting and cheats innocent customers. Please change before someone files a law suit against your service