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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 6 outage signals in the last 24 hours around Mumbai Suburban District, including 6 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 21, 8:40 AM GMT+5:30.
  • 60% Internet (60%)
  • 20% Wi-fi (20%)
  • 13% Total Blackout (13%)
  • 4% Phone (4%)
  • 2% TV (2%)
  • 1% E-mail (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban District, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 21: Problems at Reliance Jio

Reliance Jio is having issues since 06:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban District, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, Kalyān, Mumbai Suburban, Dombivli, and Airoli.

CityProblem TypeReport Time
Mumbai Internet 3 hours ago
Mumbai Internet 11 hours ago
Thāne Internet 14 hours ago
Mumbai Wi-fi 18 hours ago
Mumbai Internet 20 hours ago
Mumbai Total Blackout 21 hours ago

Nearby cities with recent reports

Mumbai

20 recent signals

3 hours ago
Thāne

1 recent signals

14 hours ago
Kalyān

1 recent signals

3 days ago
Mumbai Suburban

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:

  • HarshJaiwant
    Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, Maharashtra

    How should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra

    @JioCare In my jio fiber plan,of Rs 999,I am getting a speed of 31 and 25 ,when it is supposed to be 150 or whereabouts, what is the reason for slow speed ? Please check

  • CAMANDO007
    Shashikant Pandey #CRPF (@CAMANDO007) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Do we have any network issue at Vakola Datta Mandir Dmello Comp. Last few days network and calling capacity of Jio getting worst. Could you pleas make some alternate arrangements or let know to port out if you not able to provide solutions.

  • Ankit28789794
    Indian (@Ankit28789794) reported from Yashodham, Maharashtra

    @reliancejio @JioCare @JioSaavn Feedback: caller tunes sound quality is very very poor, users loves to set up their loved tune but caller tune sound quality is super poor than the actual sound. It is disappointing, please see if you can improve in that section. Thanks

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare You can call and keep talking what I need is an solution for my problem where is that?? It doesn’t take 3 days to solve an internet problem?? I will wait until tomorrow morning 9:30, if you can resolve it, superb, if not please let me know how can I surrender the devices

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare one thing is for sure will never port to @reliancejio as their executive couldn't call in more than 5 days. It's their 5g service

  • satishtiwari81
    satish tiwari (@satishtiwari81) reported from Mumbai Suburban, Maharashtra

    @reliancejio @RelianceEnt @reliancegroup kindly take notice that jio fibre team had assured us free connection to society.but after 2 month of service started.there is no response from team .feeling cheated from jio fibre .from Satish tiwari veermahal chs lalbaug 9820464853

  • mehak_kala
    Mehak Kala (@mehak_kala) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio @JioFiberChennai When v need the connection then why it takes only half a day. Horrible sales team especially Hemant Singh frm Thane branch +919321003391 Need dis sorted asap

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra

    Internet not working but green light is there on fiber box. @JioCare How many times will I get internet interruption? Will you refund the amount for downtime?

  • Alwaysanil_
    Anil (@Alwaysanil_) reported from Mumbai Suburban, Maharashtra

    My earlier request for engineer was for 5-6 pm slot 4 feb Since due to Some issue from jio application they didn't consider that SR, Please take a note of new SRN SR00001HEDMK I am having my lecture at 7 pm @_MukeshAmbani @JioCare @reliancejio

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Mumbai Suburban, Maharashtra

    @JioCare bad network Network is not working Service is bad

  • Msumro_
    Mainudeen sumro (@Msumro_) reported from Mumbai, Maharashtra

    @JioCare I'm already in support area and using supported device with 2999 recharge

  • shah7543
    shah (@shah7543) reported from Mumbai Suburban, Maharashtra

    @reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet

  • KejriwalManav
    Manav Kejriwal (@KejriwalManav) reported from Mumbai, Maharashtra

    @JioCare Saket CHS, Santacruz West. JioFibre not working since 3 days. Everyday the technician is promising to resolve the next day, but no resolution. Unexpected from Jio. Please assist immediately. Mumbai 400054.

  • carlessguy
    Karan G 🇮🇳 (@carlessguy) reported from Mahape, Maharashtra

    @JioCare i need to reboot again and again to use jio 5g. Where as others are able to use it without any issues.

  • surensadwelkar
    Surendra Sadwelkar (@surensadwelkar) reported from Mumbai Suburban, Maharashtra

    @JioCare i have complained 2 times so far that I cannot make or receive calls sometimes, i am not able to call any emergency numbers like 100. So far my issue remains unresolved. If Jio is not able to resolve my issue i will have to port out.

  • BiswasNirmalya
    Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra

    @JioCare is there some issue with vowifi in jiofiber? Please clarify! Or is it related to jio sim?

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @cankkasera @JioCare @reliancejio Hi I have face call and network both issue... I have just recently port the network candle is only ,1 available. Despite following up no improvement... जियो मैने क्यों लियो... Abhi Aisa lag raha he

  • kuldeepvyaas
    Kuldeep Vyas (@kuldeepvyaas) reported from Yashodham, Maharashtra

    5G NETWORK 0% HERE. ,MUMBAI-400101 19.201716,72.865914 Please solve problem .@reliancejio @JioCare @jio

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mahape, Maharashtra

    Intermittently internet isn’t working @JioCare @JioFiberVoice You guys did some maintenance and screwed internet stability in my area!

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • dShrinidhii
    Shrinidhi (@dShrinidhii) reported

    @JioCare All done.waiting since 1st of May. Give me money back. I'll terminate the service

  • JITENDR93037839
    IAM-JITENDRA TOMER common man of India (@JITENDR93037839) reported

    @JioCare Today i recharge my jio number by upi app but it recharge another number, fill by mistake, I want cancel that recharge

  • pickumihani
    OMPRAKASH MIHANI (@pickumihani) reported

    @JioCare Call 9930221508 for jio fiber to convert 2.4 ghz to 5 ghz if u unable to solve my problem I will right to mukesh ambani mind it

  • TheStrongGuyy
    Dreamer (@TheStrongGuyy) reported

    @JioCare It's going to be 7 pm now and my problem is yet to be resolved. EXTREMELY POOR SERVICES AND HIGHLY INEFFICIENT SUPPORTING STAFF. Kindly refund my money, i would love to try some better operator!

  • helldown777
    𝐀𝐝𝐯 𝐒𝐮𝐫𝐣𝐞𝐞𝐭 𝐬𝐢𝐧𝐠𝐡 (@helldown777) reported

    Service no SR000035V583 closed without resolution. Been 5 days Technician visits keep getting rescheduled like a joke — no visit, no call, no fix, no feedback taken. This isn’t service, it’s pure negligence and harassment of customers. Absolutely shameful. @JioCare @reliancejio

  • DarjiVarun
    Varun Darji (@DarjiVarun) reported

    @JioCare @jio_fiber My internet is not working since y'day working.. This is causing serious disruption in our day to day lives. Servicing has been deferred multiple time and no response from helpline. Hopeless servicing! Details: JioFixedVoice Number +912613571563

  • Niel_sri
    Nilesh Srivastava🇮🇳 (@Niel_sri) reported

    @JioCare @reliancejio wifi not working since evening. Under following r details Account No- +91-5223110827 Location- Behind Sai kiran Apartment Adil Nagar Lucknow Consumer mobile- 7275616753 Kindly resolve asap @upjio

  • shah_1972
    Bhavesh Shah (@shah_1972) reported

    @reliancejio @JioCare my international roaming is not working and neither are your customer service support. How does one reach out to you?

  • Shubham71211615
    Shubham Gupta (@Shubham71211615) reported

    Jio Fiber customer care - 1800-896-9999 What a joke just IVR can’t even talk to a representative, because they know what they are doing to their customer. Kindly refund the money for this month, when u have not provided any service. @reliancejio @JioCare @jio_fiber

  • mohitrao49
    mohit rao (@mohitrao49) reported

    @JioCare wow u saying u dnt wana let me down your all services allready down under the soil