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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 5 outage signals in the last 24 hours around Mumbai Suburban District, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Apr 13, 8:48 PM GMT+5:30.
  • 58% Internet (58%)
  • 18% Wi-fi (18%)
  • 14% Phone (14%)
  • 6% Total Blackout (6%)
  • 4% E-mail (4%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban District, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 13: Problems at Reliance Jio

Reliance Jio is having issues since 05:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban District, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, Thāne, and Dombivli.

CityProblem TypeReport Time
Mumbai Phone 3 hours ago
Mumbai Internet 4 hours ago
Mumbai Internet 4 hours ago
Mumbai Suburban E-mail 7 hours ago
Mumbai Internet 8 hours ago
Mumbai Internet 1 day ago

Nearby cities with recent reports

Mumbai

20 recent signals

3 hours ago
Mumbai Suburban

1 recent signals

7 hours ago
Thāne

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Internet not working for landline number +91-22-31811638 please help

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @cankkasera @JioCare @reliancejio Hi I have face call and network both issue... I have just recently port the network candle is only ,1 available. Despite following up no improvement... जियो मैने क्यों लियो... Abhi Aisa lag raha he

  • vrochlani
    Vishal H Rochlani (@vrochlani) reported from Yashodham, Maharashtra

    @JioCare Its surprising to note that we can't have access to older invoice.Which company is doing that only yours? Was not able to access the Invoice of Sept'22. Kindly be customer friendly in your support. Does your acc also deletes it after 180 days, then y not access to clients.

  • devarshibarot28
    Devarshi Barot (@devarshibarot28) reported from Mumbai Suburban, Maharashtra

    @JioCare I had activated and was using Jio 5G welcome offer. My plan was about to expire and I'd recharged with new one before it gets expired. After the shift to new plan my welcome offer is no longer there. Kindly help.

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @reliancejio @JioCare You only hire Telecallers, Artificial intellect, but you don't have enough tower and service engineer to check the network compatibility.. it's daily pain ! Our day start with frustration. We are planning to go in consumer court @jagograhakjago

  • sarfrazansarii
    SARFRAZ ANSARI (@sarfrazansarii) reported from Mumbai Suburban, Maharashtra

    Hii @JioCare My Phone Is 5G My Jio Sim Is 5g But it not showing 5g Please Help me

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Mumbai Suburban, Maharashtra

    @JioCare bad network Network is not working Service is bad

  • carlessguy
    Karan G 🇮🇳 (@carlessguy) reported from Mahape, Maharashtra

    @JioCare i need to reboot again and again to use jio 5g. Where as others are able to use it without any issues.

  • miteshsaraf78
    Mitesh Saraf (@miteshsaraf78) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare Hey when is #Mumbai getting #5G really sick of this useless currant network 😡

  • GhoshSomu
    somnath (@GhoshSomu) reported from Mumbai, Maharashtra

    @JioCare @Nitaambani56 See this people are just robots, atleast give me a customer care number.

  • theonlyashwini
    Ashwini Pawar (@theonlyashwini) reported from Yashodham, Maharashtra

    Why struggle to discontinue a number which is not in use ??? @reliancejio @JioCare tired of calling customer service, chatting from the app, visiting gallery!

  • sonianotani
    Sonia Notani (@sonianotani) reported from Mumbai Suburban, Maharashtra

    No customer care number. Emails got a few holding replies and then no replies. This is a critical service for us!! @reliancejio @JioCare

  • RaashulTandon
    RAASHUL TANDON (@RaashulTandon) reported from Mumbai Suburban, Maharashtra

    @airtelindia inspite of activating DND I'm getting zillion calls a day! Network issues haven't been resolved for the past 1 year. Is this a sublime message to port to @reliancejio ?!

  • CAMANDO007
    Shashikant Pandey #CRPF (@CAMANDO007) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Do we have any network issue at Vakola Datta Mandir Dmello Comp. Last few days network and calling capacity of Jio getting worst. Could you pleas make some alternate arrangements or let know to port out if you not able to provide solutions.

  • Pathak67k
    Tripurari Pathak (@Pathak67k) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare your network gone crazy....i received at least 16 calls from different state including 2 calls from J&k. Everyone is saying that I called them but how ?? I am in a meeting with peoples and my mobile is on table, no one using the how can I make call ??

  • UD_SHAH79
    UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra

    @JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks

  • BiswasNirmalya
    Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra

    @ParikshitK_ @JioCare Facing this issue since the last few days

  • BiswasNirmalya
    Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra

    @JioCare is there some issue with vowifi in jiofiber? Please clarify! Or is it related to jio sim?

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare No one has called me no technician has visited and issue is resolved wow you guys are amazing all companies should learn this skill from you without calling/visiting customer and addressing their concerns to resolve issues!

  • anil_anilmenon
    Anil Menon (@anil_anilmenon) reported from Yashodham, Maharashtra

    @JioCare @reliancejio @AndheriLOCA I have 2 personal and 1 Corporate JioFiber internet connection. The internet connection is down on a regular basis. Yesterday the internet service was not available from 12pm to 7pm. Today again there is no internet connection since 12pm

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • shivsingh195037
    shiv singh π² (@shivsingh195037) reported

    @JioCare @JioCare @reliancejio I want a full refund for my recharge. I'm unable to use the plan, so I need a full refund. And your company is so bad.

  • mr_ppsc
    Pawan Pratap Singh Chauhan (@mr_ppsc) reported

    @JioCare @JioCare Request escalation to L2/L3 network team for route optimization/latency fix and immediate technician visit to validate CPE/router config. Issue reproducible across WiFi & LTE. Location: Noida, Uttarpradesh...3/3

  • kokatesandeep1
    kokatesandeep (@kokatesandeep1) reported

    @JioCare You guys are failed in fulfillment of service within 5 working days and later on a complaint resolution. Suffered alot by trusting Jio.what kind of useless employees hired by Jio?

  • AshishR11931632
    Ashish Rai (@AshishR11931632) reported

    @reliancejio @reliancejio @JioCare so you guys will just watch IPL and usurp customer advance. 50 days and no resolution ??? Shame on you

  • Nandhaoffl
    Nandha Elumalai (@Nandhaoffl) reported

    @reliancejio Network performance has significantly declined, with 2G appearing more reliable than 5G in some cases. , please avoid promoting it as the “best network” and instead prioritize improving service quality and addressing customer concerns transparently.@JioCare

  • muralikumar99
    murali kumar (@muralikumar99) reported

    @JioCare Hi @jiocare and shraddha, kindly read my message clearly and check my DM..I'm not talking about any errors..I'm talking about the google gemini pro banner not showing in my jio application. As per my plan and promotional offer I should get the 18months of google gemini pro.

  • NareshKankaria
    Naresh Kankaria (@NareshKankaria) reported

    If your Wi-Fi doesn’t work jio will take 4 days to send Technition! Airtel can never come this close !! Think before buying jio ! @JioCare

  • 264rkrohit
    Rohit (@264rkrohit) reported

    4 days NO internet, NO technician from JioFiber. Pathetic service. Multiple complaints, zero response. My work is affected. Fix this TODAY or I escalate everywhere. SR No: SR000033EWU9 Really India’s best network? @JioCare #JioFiber #JioDown @reliancejio

  • virenetra
    Virendra (@virenetra) reported

    @JioCare Shared details let's see how you resolve issue There is no hope from pathetic service provider

  • VIVEKSD27
    VIVEK SINGH (@VIVEKSD27) reported

    @JioCare @JioCare I have already change the setting of my device, didn't I mentioned in the above tweet that it's not about my device it's about the area . You can check with your network team that today at 5.18PM whole network was gone.