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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 6 outage signals in the last 24 hours around Mumbai Suburban District, including 6 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 10, 10:14 PM GMT+5:30.
  • 64% Internet (64%)
  • 15% Wi-fi (15%)
  • 9% Total Blackout (9%)
  • 9% Phone (9%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban District, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 10: Problems at Reliance Jio

Reliance Jio is having issues since 05:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban District, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, Mumbai Suburban, Dombivli, and Kalyān.

CityProblem TypeReport Time
Mumbai Internet 1 hour ago
Mumbai Phone 2 hours ago
Mumbai Internet 5 hours ago
Mumbai Internet 8 hours ago
Mumbai Internet 11 hours ago
Mumbai Wi-fi 13 hours ago

Nearby cities with recent reports

Mumbai

57 recent signals

1 hour ago
Thāne

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:

  • Ankit28789794
    Indian (@Ankit28789794) reported from Yashodham, Maharashtra

    @reliancejio @JioCare @JioSaavn Feedback: caller tunes sound quality is very very poor, users loves to set up their loved tune but caller tune sound quality is super poor than the actual sound. It is disappointing, please see if you can improve in that section. Thanks

  • praachinh
    praachi (@praachinh) reported from Mumbai Suburban, Maharashtra

    @reliancejio @DoT_India @TRAI Jio has been unnecessarily charging me for Netflix subscription which i have deactivated in Sept 2022.When i called the customer care services they said charges are correct and nothing can be done.I request the telecom authorities to help me in this

  • RaashulTandon
    RAASHUL TANDON (@RaashulTandon) reported from Mumbai Suburban, Maharashtra

    @airtelindia inspite of activating DND I'm getting zillion calls a day! Network issues haven't been resolved for the past 1 year. Is this a sublime message to port to @reliancejio ?!

  • CelestinPillai
    Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra

    @JioCare Why am I not getting 5G even though it is available at my location? Other users are able to enjoy Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.

  • khushijain_2
    khushi Jain (@khushijain_2) reported from Bhiwandi, Maharashtra

    @JioCare There's no network in my phone

  • kaush31886
    Kaushal (@kaush31886) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio this is happening second time. Suddenly internet and router stop working. And the best part is JIO service person will attend my request on 15th march? Seriously ? Soo fast ? dominance is dangerous in market ..its true. @HathwayBrdband was better. 😔

  • WhistleBlower_H
    Whistleblower-सिटी बजाओ📢 (@WhistleBlower_H) reported from Yashodham, Maharashtra

    Jio 5g Service Net...Hahahaha. It seems to run at a speed of 2G. 5G Internet service is still not available in cities like Mumbai Metropolitan. Ambani company is fooling all Indians. @reliancejio @JioCare @TRAI

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare You can call and keep talking what I need is an solution for my problem where is that?? It doesn’t take 3 days to solve an internet problem?? I will wait until tomorrow morning 9:30, if you can resolve it, superb, if not please let me know how can I surrender the devices

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra

    @JioCare In my jio fiber plan,of Rs 999,I am getting a speed of 31 and 25 ,when it is supposed to be 150 or whereabouts, what is the reason for slow speed ? Please check

  • TheVinodNair
    Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra

    @JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @JioFanClub @reliancejio I have raised an issue and complaint number was given , without anyone visiting the complaint is closed and I’ve got an sms saying problem resolved. How on earth is it possible to check hardware from the backend pathetic service I must say

  • shuks1986
    ajay (@shuks1986) reported from Yashodham, Maharashtra

    @JioCare @TRAI having problems in voice call Too much disturbance with jio network i just got back to jio from Airtel but same problem with the same number

  • piyushpras
    Pc (@piyushpras) reported from Bhiwandi, Maharashtra

    @reliancejio unable to connect to internet by mobile data since 3 hours despite of active plan please help, not even able to make and receive calls. Location shivaji chowk, Bhiwandi 421302 Maharashtra

  • carlessguy
    Karan G 🇮🇳 (@carlessguy) reported from Mahape, Maharashtra

    @JioCare i need to reboot again and again to use jio 5g. Where as others are able to use it without any issues.

  • UD_SHAH79
    UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra

    @JioCare @reliancejio #worstinternet service provider if u cannot manage your data why are you showing IPL for free from past two days no net frequent disconnection no service for hours and your app also sucks

  • nlgogri
    NLG (@nlgogri) reported from Yashodham, Maharashtra

    @JioCinema app is not smooth at all. While watching highlights if you press back 10 second button then video freezes and commentary runs. Very pathetic experience @BCCI of watching ipl this year. Hope you address this issue at earliest @reliancejio

  • ChemburChapters
    Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra

    @JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio

  • Sarvjeet8082
    SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra

    @JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Yashodham, Maharashtra

    @JioFiberVoice @JioCare cant access Jio fiber internet and could not run diagnostics check, please help

  • CAMANDO007
    Shashikant Pandey #CRPF (@CAMANDO007) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Do we have any network issue at Vakola Datta Mandir Dmello Comp. Last few days network and calling capacity of Jio getting worst. Could you pleas make some alternate arrangements or let know to port out if you not able to provide solutions.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • SanketChaukiyal
    Sanket Chaukiyal (@SanketChaukiyal) reported

    Hi @JioCare, I’m raising a serious complaint regarding your engineer, Pankaj Vishwakarma, who attended to an issue at my elderly family member’s home in Diamond Garden, Chembur. He marked the unresolved issue as “resolved,” while our paid internet service has now been disrupted for four days. His dismissive response was: “He’ll see when he can do it.” This conduct is unacceptable. Please restore the service by tomorrow and investigate the matter urgently. Otherwise, I will escalate it to the Consumer Grievance Cell. I can share his contact details via DM.

  • vijayshankar857
    Vijay Shankar (@vijayshankar857) reported

    @JioCare There is no option called “reschedule” in the app. That is why I have shared my screenshot. Can you check that. Also, see the dm and I have shared my number. Call me, will resolve the issue right away. @JioCare @reliancejio

  • KT44442
    किरण तासकर K T (@KT44442) reported

    @JioCare Sudhanshu, stop the fake apologies! You have 'noted' my request a hundred times, but nothing has changed. Your 'best' is useless because my internet is still down. Stop lying and fix it immediately! #JioAirFiber #BadService @JioCare @reliancejio"

  • sandeep_bunas
    Sandeep Kumar Meena (@sandeep_bunas) reported

    Extremely frustrating network issue with @JioCare @reliancejio! From the last 6-7 days, the network completely drops every 5-10 mins for about 10-20 secs. Facing this on ALL Jio connections. If this isn't resolved, we are porting out all. Location: Datta Nagar, Ghansoli - 400701

  • realdebjyoti
    Debjyoti Saha (@realdebjyoti) reported

    My Worst decision of 2026 is Switch @JioCare to @airtelindia. Airtel provide worst network connection. Always call drops. I told them and also share my number. But No response.

  • ganeshsn129
    Ganesh soni (@ganeshsn129) reported

    @JioCare trying to reach out customer care it's quite difficult, unable to reach out facing issue with remote it is not connecting Need help asap

  • soralpuneet
    Puneet Soral (@soralpuneet) reported

    @reliancejio @JioCare 2 days are set to pass but there's no resolution on my @jio_fiber complaint- SR00003AN32H. No one in your team is responding positively, leave aside a concrete timeline and I am being taken in circles. I am out of options. Please help.

  • Shupainuk
    Ko-shuerr (@Shupainuk) reported

    @JioCare Of late it seems jio has put some cap on the internet speed. Worst part is to use jiocare app using @airtelindia sim. How do I get to raise the complaint with the ombudsman.

  • Be_Satwick
    we.🧘‍♂️ (@Be_Satwick) reported

    Jio is one of the slowest mobile network idk why people are tolerating @JioCare

  • Subhashree50520
    Subhashree Sahoo (@Subhashree50520) reported

    @reliancejio Schools n frauds of ppl like education minister pradhan who should be fired for promoting harassment of IT female at MH by using defence network fraudsters. These r retd folks investing into mkt n attacking IT folks using some Arun Sharma name to tgt ppl he came across.