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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 3 outage signals in the last 24 hours around Mumbai Suburban District, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 16, 1:49 PM GMT+5:30.
  • 60% Internet (60%)
  • 12% Wi-fi (12%)
  • 12% Phone (12%)
  • 12% Total Blackout (12%)
  • 2% E-mail (2%)
  • 2% TV (2%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban District, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 16: Problems at Reliance Jio

Reliance Jio is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban District, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, Mumbai Suburban, Dombivli, and Kalyān.

CityProblem TypeReport Time
Mumbai Internet 2 hours ago
Mumbai Total Blackout 2 hours ago
Mumbai Internet 20 hours ago
Mumbai Phone 2 days ago
Mumbai Phone 2 days ago
Mumbai Total Blackout 2 days ago

Nearby cities with recent reports

Mumbai

59 recent signals

2 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:

  • piyushpras
    Pc (@piyushpras) reported from Bhiwandi, Maharashtra

    @reliancejio unable to connect to internet by mobile data since 3 hours despite of active plan please help, not even able to make and receive calls. Location shivaji chowk, Bhiwandi 421302 Maharashtra

  • Pathak67k
    Tripurari Pathak (@Pathak67k) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare your network gone crazy....i received at least 16 calls from different state including 2 calls from J&k. Everyone is saying that I called them but how ?? I am in a meeting with peoples and my mobile is on table, no one using the how can I make call ??

  • shah7543
    shah (@shah7543) reported from Mumbai Suburban, Maharashtra

    @reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet

  • TheVinodNair
    Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra

    @JioCare Everytime I am given this same vague replies and no concrete resolution. Huge mistake that I ported out from Airtel to Jio for such sub standard network and more so for such pathetic service experience as no one in Jio ever listens. Such arrogance

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,

  • iPoonamRalh
    Poonam Ralh (@iPoonamRalh) reported from Mumbai Suburban, Maharashtra

    @Airtel_Presence I mistakenly recharged my number for 666 but i never got it coz I have ported my number to @JioCare . Can you pls look into this. Recharge did via @Paytm

  • LiveFromALounge
    Ajay Awtaney (@LiveFromALounge) reported from Mumbai Suburban, Maharashtra

    @JioCare when does the service on my postpaid phone resume? Its been 2 months approx and the bills are all@paid (you have a mandate for auto debit). Shall I port the number away?

  • anil_anilmenon
    Anil Menon (@anil_anilmenon) reported from Yashodham, Maharashtra

    @JioCare @reliancejio @AndheriLOCA I have 2 personal and 1 Corporate JioFiber internet connection. The internet connection is down on a regular basis. Yesterday the internet service was not available from 12pm to 7pm. Today again there is no internet connection since 12pm

  • RameezKudaiRK
    Rameez (@RameezKudaiRK) reported from Bhiwandi, Maharashtra

    Call drops internet down still very bad condition @JioCare @reliancejio #PoorNetwork whole day tweet posting 2km away frm my area thts the ridiculous network in my area 421302

  • carlessguy
    Karan G 🇮🇳 (@carlessguy) reported from Mahape, Maharashtra

    @JioCare i need to reboot again and again to use jio 5g. Where as others are able to use it without any issues.

  • paaaarthhh
    Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra

    @JioCare RT news channel is not working on jio fiber.Please help

  • Iamnareshp25
    Naresh Pawar (@Iamnareshp25) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare Pathetic experience facing from last more than 15 days about network issue. Also make complaint no response. Same calling today costomer supporter hold me for senior assistant then disconnected even not connecting me proper. #Shame

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare You can call and keep talking what I need is an solution for my problem where is that?? It doesn’t take 3 days to solve an internet problem?? I will wait until tomorrow morning 9:30, if you can resolve it, superb, if not please let me know how can I surrender the devices

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port

  • dhi_ashu
    Ramdoot Ashu (@dhi_ashu) reported from Yashodham, Maharashtra

    Hey @JioCare I am facing internet related issue from a couple of days contact the customer care but not got any response pls solve the issue @reliancejio

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Yashodham, Maharashtra

    @JioFiberVoice @JioCare cant access Jio fiber internet and could not run diagnostics check, please help

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Internet not working for landline number +91-22-31811638 please help

  • kaush31886
    Kaushal (@kaush31886) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio this is happening second time. Suddenly internet and router stop working. And the best part is JIO service person will attend my request on 15th march? Seriously ? Soo fast ? dominance is dangerous in market ..its true. @HathwayBrdband was better. 😔

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare Not able to watch IPL and Sony channels since 5 days,no service from Jiofiber, shocking state of affairs

  • khushijain_2
    khushi Jain (@khushijain_2) reported from Bhiwandi, Maharashtra

    @JioCare There's no network in my phone

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • HKTECH_AI
    HK TECH (@HKTECH_AI) reported

    @saaaanjjjuuu @airtelindia advertises “Unlimited 5G,” but the reality comes with hidden limits, fair-usage conditions, and hotspot restrictions. If customers are paying for unlimited data, why should usage be capped at 300GB or hotspot access be restricted? In my area, even BSNL and Vi provide better connectivity than Airtel. Poor network quality, unclear conditions, and disappointing service have left me with no choice. It’s time to switch. @reliancejio, I’m coming. Jio offers a far better network and service experience than Airtel.

  • ravigawari
    Ravi Shankar Gawari (@ravigawari) reported

    @JioCare All fee credited for jiofibre but no on response for for my jiofre reallocation request since last 20 days Detail - Ravi Shankar Gawari Old jio fbre connection - 02079607659. Kindly resolve my issue. I don't understand how jiofibre handle customer grievances carelessly

  • Brahma_Samartha
    ब्रह्मचारी समर्थ चैतन्य (@Brahma_Samartha) reported

    Your service sucks @reliancejio and @JioCare

  • tiring_tho23
    blank plank ☭ (@tiring_tho23) reported

    @Airtel_Presence Just like last 5 days of fake information and tracking numbers and half a dozen 4 hours resolution and 15/20 minutes more resolutions, you guys are still working on it. It’s a waste of time and such a shame. Going to port 3 of my family connections to @JioCare now.

  • jamsed_a
    obaid akhtar rahmani (@jamsed_a) reported

    @JioCare I beling toPahadi Shareef area of Hyderabad. For the past three days, your service has been extremely poor and of very low quality. The response speed has been worse than even a very slow internet connection. You charge your customers the full price.

  • mohan4help
    Mohana Rao Tadikonda (@mohan4help) reported

    @reliancejio @JioCare can you please expedite my request??Dear Customer, PLAN2BUILD Appointment for your JioHome connection (with Set-top box) ref Order number NO0001EMBXOI is scheduled on 15-Jul-2026 between 14:30:00 - 16:30:00. You get a FREE LiveTV Demo with our entertainment

  • Fcachandansingh
    CA Chandan singh (@Fcachandansingh) reported

    @reliancejio @JioCare Again the same issue . Don't knw why @reliancejio internet stopped even after paying bill on time.

  • UdayShenoyuday
    uday shenoy (@UdayShenoyuday) reported

    @JioCare waiting since 8 days Dear Customer, Thank you for your payment of Rs. 99 against JioFiber/JioAirFiber request No. LR000015W7GO Ref Transaction ID : 20260707210460000281285897798562372 MyJio account and we will notify you after scheduling an appointment for Installation

  • soumil_lfc
    Soumil (@soumil_lfc) reported

    @JioCare Not sure how many times should i be contacting you or place my request in the app - can you take some onus for getting your product to work!? Hope you realise i am paying for everday service. Just come and resolve the issue man @JioCare @reliancejio

  • Vivek50479255
    Vivek (@Vivek50479255) reported

    @JioCare Please give me a Timeline to resolve the issue