1. Home
  2. Companies
  3. Reliance Jio
  4. Mumbai Suburban District
Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 4 outage signals in the last 24 hours around Mumbai Suburban District, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Apr 29, 9:24 AM GMT+5:30.
  • 54% Internet (54%)
  • 18% Phone (18%)
  • 15% Wi-fi (15%)
  • 9% Total Blackout (9%)
  • 4% E-mail (4%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban District, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 29: Problems at Reliance Jio

Reliance Jio is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban District, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Dombivli, Airoli, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Mumbai Internet 5 hours ago
Mumbai Internet 11 hours ago
Mumbai Wi-fi 15 hours ago
Mumbai Internet 23 hours ago
Mumbai Internet 1 day ago
Mumbai Internet 2 days ago

Nearby cities with recent reports

Mumbai

21 recent signals

5 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:

  • ashishhattangdi
    Dr. Ashish S. Hattangdi (Ph.D) (@ashishhattangdi) reported from Yashodham, Maharashtra

    @JioCare i wanted to Port our family numbers from prepaid to postpaid family plan. No response from website etc. Pls help

  • Msumro_
    Mainudeen sumro (@Msumro_) reported from Mumbai, Maharashtra

    @JioCare I'm already in support area and using supported device with 2999 recharge

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra

    Internet not working but green light is there on fiber box. @JioCare How many times will I get internet interruption? Will you refund the amount for downtime?

  • anil_anilmenon
    Anil Menon (@anil_anilmenon) reported from Yashodham, Maharashtra

    @JioCare @reliancejio @AndheriLOCA I have 2 personal and 1 Corporate JioFiber internet connection. The internet connection is down on a regular basis. Yesterday the internet service was not available from 12pm to 7pm. Today again there is no internet connection since 12pm

  • RaashulTandon
    RAASHUL TANDON (@RaashulTandon) reported from Mumbai Suburban, Maharashtra

    @airtelindia inspite of activating DND I'm getting zillion calls a day! Network issues haven't been resolved for the past 1 year. Is this a sublime message to port to @reliancejio ?!

  • UD_SHAH79
    UDAY (@UD_SHAH79) reported from Yashodham, Maharashtra

    @JioCare @reliancejio #jiofiber #worstinternet service provider net down past 12 hours in our area and yet cannot resolve the issue

  • kuldeepvyaas
    Kuldeep Vyas (@kuldeepvyaas) reported from Yashodham, Maharashtra

    5G NETWORK 0% HERE. ,MUMBAI-400101 19.201716,72.865914 Please solve problem .@reliancejio @JioCare @jio

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare Inspite if registering a new complaint this afternoon at 12:30 I was been told that an engineer would visit by 3pm and it’s already 5pm but nobody here and also no communication, is this truly a 5G experience which you’ll claim??? Poor customer service

  • ManishaNanavaty
    manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra

    @JioCare And once again the wifi has been down since last evening 9pm and not working yet after 12 hrs. Pls escalate this complaint. I don't want ur standard reply.

  • khushijain_2
    khushi Jain (@khushijain_2) reported from Bhiwandi, Maharashtra

    @JioCare There's no network in my phone

  • KejriwalManav
    Manav Kejriwal (@KejriwalManav) reported from Mumbai, Maharashtra

    @JioCare Saket CHS, Santacruz West. JioFibre not working since 3 days. Everyday the technician is promising to resolve the next day, but no resolution. Unexpected from Jio. Please assist immediately. Mumbai 400054.

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Why should I again revert when I am telling you issue isn’t fixed and I have given you ticket number which captures every details then why you keep on asking me. Please advise what has been done to fix this issue till date?

  • ManishaNanavaty
    manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra

    @JioCare Pls share the number of the area division city level supervisors. This is not done. Every two days the network is down and we keep bearing with it. What quality of service is this??? @TimesNow

  • BiswasNirmalya
    Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra

    @JioCare is there some issue with vowifi in jiofiber? Please clarify! Or is it related to jio sim?

  • CelestinPillai
    Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra

    @JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.

  • psychedelic604
    Vin (@psychedelic604) reported from Mumbai Suburban, Maharashtra

    @JioCare need help with jio fiber connection. SSID is not showing up and calling your customer care is no help either. Kindly help

  • paaaarthhh
    Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra

    @JioCare RT news channel is not working on jio fiber.Please help

  • modynishant
    Nishant Mody (@modynishant) reported from Mumbai Suburban, Maharashtra

    Dear @reliancejio we just bought a new jio sim and it’s showing enter network unlock code. We only have 3 attempts left. Kindly guide.

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare I made a request to port in @reliancejio and for free sim home delivery but even after 48 hrs no calls or anything from your team. If this is the service what will after I port

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare The day from i port the call.. there is really have some issue. why we are telling you because we are suffering inspite of high charge amount you are not providing single rupee network.. just fed up your service which is not available check my history how many times it's get miss

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • meghnajainshah1
    meghna (@meghnajainshah1) reported

    .“If ‘high speed, great customer care & quick resolution’ had an exact opposite, it would be called Jio Fiber. 4 days, zero technician, and daily date updates like it’s a subscription service. Impressive. Maybe process my refund at the same speed?”@JioCare @reliancejio @JIOFIBER

  • GorgeousNikitaT
    Nikita Tyagi (@GorgeousNikitaT) reported

    @JioCare I don’t need your service. I JUST NEED MY REMAINING BALANCE BACK. Not sure how many times I have to repeat this. This was disconnected by you so you need to restore this.

  • NarenSundaresan
    Narendhiran S (@NarenSundaresan) reported

    @JioCare Revised dates have been provided 10+ times already. I can list down all dates starting from 23 Jan till today. Each day 1-2 slots have been used as revised apointment. This is the most clueless part of your process. Every revise is in hope that may be someone will come.

  • monu5515
    Monisha Asokan (@monu5515) reported

    @JioCare Internet down since 26 April night (SR00002KQUX2). Still no resolution. Calls connect only to Hindi agents; when I request English/Tamil, calls are disconnected. This is denial of service. Escalated to appellate & DoT. Immediate action needed. #hindiimpostion #harrasment

  • Priyank94219880
    Priyanka (@Priyank94219880) reported

    @JioCare @reliancejio I’m extremely disappointed with the lack of support regarding my refund request. Despite multiple follow ups, there has been no resolution or clear communication. This is unacceptable for a service provider of your scale. Refund without further delay.

  • Vinnutter
    Vinayak (@Vinnutter) reported

    @JioCare no, Supriya. The problem is, my Registered mobile number is not working. So i do not have access to MyJio. All I need is for someone to pass on my current number to the technician. Two attempts have already been made and clearly they are unable to find my place without contacting

  • TheRjtKumar
    Rajat Kumar (रजत कुमार) (@TheRjtKumar) reported

    @JioCare I need a solution not a copy paste response. This morning my service request rescheduled again. It's now rescheduled 3 times in the last 24 hours. I want to escalate this matter higher. My office work is affecting due to this.

  • kamal_dhiman26
    Kamal Dhiman (@kamal_dhiman26) reported

    @JioCare Unable to DM. It is restricted! Will my fiber issue be resolved ever? Again I rescheduled an engineer visit for 29.04.2026 b/w 6 to 7 pm but again it was rescheduled from backend without my consent. This drama of automatic rescheduling is going on for 3 days but no resolution.

  • awdheshdewji
    Avdhesh dewangan (@awdheshdewji) reported

    @JioCare @JioCare Poor network in Pakariya, PO Kodabhat, Pamgarh, Janjgir Champa (495554). Very weak signal, call drops & slow internet. Issue for long time. Please fix urgently.

  • TheTJ69
    👑🍟Lord Potato🍟👑 (@TheTJ69) reported

    @ViBusinessIndia @ViCustomerCare While @reliancejio is spreading like a wildfire Vi is still being ignorant about customers. Zero efforts to increase network coverage, zero efforts to bring new customers, Zero efforts to convince and keep the customers.