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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Mumbai Suburban District, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 11, 10:02 AM GMT+5:30.
  • 61% Internet (61%)
  • 12% Wi-fi (12%)
  • 10% Total Blackout (10%)
  • 10% Phone (10%)
  • 6% E-mail (6%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban District, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 12: Problems at Reliance Jio

Reliance Jio is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban District, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, Kalyān, and Thāne.

CityProblem TypeReport Time
Mumbai Phone 23 hours ago
Mumbai Wi-fi 2 days ago
Mumbai Wi-fi 2 days ago
Mumbai Internet 2 days ago
Mumbai Internet 2 days ago
Mumbai Internet 3 days ago

Nearby cities with recent reports

Mumbai

24 recent signals

23 hours ago

Community Discussion

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Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:

  • SmileAwayyy
    Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra

    @reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @JioFanClub @reliancejio I have raised an issue and complaint number was given , without anyone visiting the complaint is closed and I’ve got an sms saying problem resolved. How on earth is it possible to check hardware from the backend pathetic service I must say

  • sheldondsouza38
    Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra

    @airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.

  • agarwalvishnu
    vishnu agarwal (@agarwalvishnu) reported from Mumbai Suburban, Maharashtra

    @JioCare No solution to my complaint yet...

  • SujeetY9213
    Sujeet Yadav (@SujeetY9213) reported from Yashodham, Maharashtra

    @JioCare jio mobile network not getting from 2dys...

  • sandandstories
    its me PANKAJ (@sandandstories) reported from Yashodham, Maharashtra

    I always wonder why people don’t make @reliancejio there first number. It got the answer. It’s a task to get through a real person on the customer care, first they will give you gyaan on what all are included in your plan and then no option to talk to a real person @JioCare

  • Ankit28789794
    Indian (@Ankit28789794) reported from Yashodham, Maharashtra

    @reliancejio @JioCare @JioSaavn Feedback: caller tunes sound quality is very very poor, users loves to set up their loved tune but caller tune sound quality is super poor than the actual sound. It is disappointing, please see if you can improve in that section. Thanks

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Intermittent connection loss!! I am done now take some effort to investigate open the ticket listen to what your representative has advised & then let me know on what grounds you have closed the ticket without providing resolution and none of you jerks making an effort to call me

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra

    @reliancejio jio fiber isn’t working properly in Kopar Khairne. Please fix asap

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Why should I again revert when I am telling you issue isn’t fixed and I have given you ticket number which captures every details then why you keep on asking me. Please advise what has been done to fix this issue till date?

  • Pathak67k
    Tripurari Pathak (@Pathak67k) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare your network gone crazy....i received at least 16 calls from different state including 2 calls from J&k. Everyone is saying that I called them but how ?? I am in a meeting with peoples and my mobile is on table, no one using the how can I make call ??

  • CoronaRadiata2
    Corona Radiata (@CoronaRadiata2) reported from Mumbai, Maharashtra

    I don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare Not able to watch IPL and Sony channels since 5 days,no service from Jiofiber, shocking state of affairs

  • ashishhattangdi
    Dr. Ashish S. Hattangdi (Ph.D) (@ashishhattangdi) reported from Yashodham, Maharashtra

    @JioCare i wanted to Port our family numbers from prepaid to postpaid family plan. No response from website etc. Pls help

  • nikhilRC
    nikhilRC (@nikhilRC) reported from Yashodham, Maharashtra

    @JioCare @reliancejio I own a jio fiber conctn, last date to pay bill was 10 April, today mor I see the servics are suspendd. There can b sme issue, may b sme family emergncy tht someone was not able 2 pay the bill, wht is the logic in suspendng service in 2 days post due date

  • ChemburChapters
    Chembur Chapters (@ChemburChapters) reported from Yashodham, Maharashtra

    @JioMart_Support Is this official email ID. Some Chemburites have issues with order and cancelling @JioMart @reliancejio

  • starchaitnya
    Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra

    Hello @JioCare r u seriously care your customer

  • HarshJaiwant
    Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, Maharashtra

    How should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio

  • Deepako53618528
    Deepak ojha (@Deepako53618528) reported from Yashodham, Maharashtra

    @JioFiberVoice @reliancejio @JioCare The service is good but facing issues with the internet it gets down for 4- 5 hrs from last 15 to 20 days no support has been provided The app also doesn't resolve the issue. Worst customer support and issue resolve

  • RaashulTandon
    RAASHUL TANDON (@RaashulTandon) reported from Mumbai Suburban, Maharashtra

    @airtelindia inspite of activating DND I'm getting zillion calls a day! Network issues haven't been resolved for the past 1 year. Is this a sublime message to port to @reliancejio ?!

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • uruj_hasan
    uruj hasan (@uruj_hasan) reported

    @JioCare How many tm u ll gv false assurance. Waiting siince 4.8.2026 . Really very sad to hear frm u these false words . U ppl can't manage ur service in appropriate way.

  • Yuvraj0025
    Yuvraj Chaudhary (@Yuvraj0025) reported

    DON’T GET JIO. terrible service. Paid ₹3,000 for JioHome on 8 Aug. It’s been 3 days and still no installation. The executive who took the order promised it would be available by Monday. Since then, I’ve been chasing executives—no responses, no accountability.@reliancejio

  • Gunjan_2706
    Gunjan Mehta (@Gunjan_2706) reported

    @reliancejio @reliancejiocare My JioFiber has been down for the last 2 days. I raised a service request, and an engineer appointment was scheduled for this morning, but nobody showed up and there has been no update. 2 days without service is unacceptable.

  • im_adesh_7
    ADESH (@im_adesh_7) reported

    @Neend_Ki_Rani @JioCare I am using Jio SIM since 2017, but the network is so bad since last 2-3 months. I have complained so many times and called customer care, but there is no response. Now I have to move to another telecom

  • vishalexc
    vιshᥲᥣ (@vishalexc) reported

    Our village has upto 1000 jio users we can't even make a phone call @JioCare @DoT_India please take necessary action in such unprofessional staffs, they directly denied to fix problem.

  • RezaulMondal8
    Rezaul (@RezaulMondal8) reported

    Jio start calling you 3 days before your plan expire but when you actually need to contact customer care about network issue or any other problem, it’s practically impossible to reach a human. They’ve installed bot that understand nothing and raise your BP. @JioCare @reliancejio

  • sandybaliga
    Sandy Investor (@sandybaliga) reported

    @Neend_Ki_Rani @JioCare The network issue was drom the day of launch. The day they stopped the free service, I threw away their SIM. Pathetic to the core... Anything worser than Jio is BSNL..

  • pranjitbora159
    Pranjit (@pranjitbora159) reported

    @reliancejio The Jio network in my area is extremely poor. Both 4G and 5G connectivity are frequently down every day, making mobile internet almost unusable. Please investigate the issue and take immediate steps to improve network connectivity in our area. #Jio #Jio5G

  • shubhamsingh_02
    Shubham Singh Rajput 🇮🇳 (@shubhamsingh_02) reported

    @Neend_Ki_Rani @JioCare But @airtelindia is worst

  • rsarathkumar37
    sarath (@rsarathkumar37) reported

    @JioCare Hello my question I scheduled it for today 1pm, even technical person assigned but today without single call and notification all cancelled and went back to status waiting to assign. Do we need to wait mor than 48 hr to resolve uch single issue