Reliance Jio outages and service status in Ketkipada, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Ketkipada, including 0 direct reports.
- The most common problems reported in this area mention E-mail, Internet, and Phone.
- E-mail (33%)
- Internet (33%)
- Phone (33%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Ketkipada, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Ketkipada, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at Reliance Jio
Reliance Jio is having issues since 12:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ketkipada, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Airoli, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Airoli
|
Phone | 9 days ago |
|
Mumbai Suburban
|
11 days ago | |
|
Thāne
|
Internet | 16 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Ketkipada, Maharashtra
Latest outage, problems and issue reports in Ketkipada and nearby locations:
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Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, MaharashtraHello @JioCare r u seriously care your customer
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Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra@ParikshitK_ @JioCare Facing this issue since the last few days
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Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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Vin (@psychedelic604) reported from Yashodham, Maharashtra@JioCare why had the jio network suddenly become so back. Browsing on the phone has become a task.
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare Inspite if registering a new complaint this afternoon at 12:30 I was been told that an engineer would visit by 3pm and it’s already 5pm but nobody here and also no communication, is this truly a 5G experience which you’ll claim??? Poor customer service
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vishnu agarwal (@agarwalvishnu) reported from Mumbai Suburban, Maharashtra@JioCare No solution to my complaint yet...
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Sethu Nair (@snair700) reported from Mumbai Suburban, Maharashtra@JioCare What a ****** network. When your recharge expires all network go slow specially the data network.
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Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users are able to enjoy Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare Why should I again revert when I am telling you issue isn’t fixed and I have given you ticket number which captures every details then why you keep on asking me. Please advise what has been done to fix this issue till date?
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Anil (@Alwaysanil_) reported from Mumbai Suburban, MaharashtraMy earlier request for engineer was for 5-6 pm slot 4 feb Since due to Some issue from jio application they didn't consider that SR, Please take a note of new SRN SR00001HEDMK I am having my lecture at 7 pm @_MukeshAmbani @JioCare @reliancejio
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PRANOY CHAUAAN (@PRANOY_CHAUAAN) reported from Mumbai Suburban, Maharashtra@SardarSomdeep @JioCare @Airtel_Presence God Knows now what and when would jio commercially start 5G for everyone - my phone model on the other hand supports more bands then required like Millimetre Wave , which would never connect coz they use MM WAVE to interlink towers
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Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra@JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.
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Poonam Ralh (@iPoonamRalh) reported from Mumbai Suburban, Maharashtra@Airtel_Presence I mistakenly recharged my number for 666 but i never got it coz I have ported my number to @JioCare . Can you pls look into this. Recharge did via @Paytm
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Vivek KALANI (@vivekkalani03) reported from Mumbai Suburban, MaharashtraDear customer, we are facing a temporary service interruption in your area since *24-01-2023 09:56 AM*, due to which services for your JioFiber Service ID *2235058713* may be affected. Down since a day and got a message now it will be down till tomorrow @reliancejio
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vp (@Jasoliyavipul1) reported from Mumbai Suburban, Maharashtra@JioCare bharat diamond bourse bandra kurla complex bandra east Mumbai 400051 network is very poor no internet no call
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Ramdoot Ashu (@dhi_ashu) reported from Yashodham, MaharashtraHey @JioCare I am facing internet related issue from a couple of days contact the customer care but not got any response pls solve the issue @reliancejio
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare the port was the biggest mistake i have ever had... Despite being the highest charging amount of recharge i am not getting single one rupees service.... Delay in message.. and many of belonging voice i have been missed to due to your pathetic service
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare Not able to watch IPL and Sony channels since 5 days,no service from Jiofiber, shocking state of affairs
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Mihir Pandya (@mihir_kp) reported from Yashodham, Maharashtra@JioFiberVoice @JioCare cant access Jio fiber internet and could not run diagnostics check, please help
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Suhit Jain (@SuhitJain3) reported from Mumbai Suburban, MaharashtraWorst network jio is having now a days totally 0 % network they providing 4-5 times i had called to customer care but they didn't solve my problem lazy *** @JioCare @reliancejio
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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fLyInGjAaT (@Maliknarender00) reported@JioCare Dear Customer, With reference to Service Request number SR00002KMWCC for your JioFixedVoice Number connection having JioFixedVoice Number +911247966525, we have scheduled an appointment with a Jio service engineer at your premises on 24-Apr-2026 between 16:45:00 - 17:45:00.
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Sachin ( भारतीय 🇮🇳 - Bihari ) (@SachinA76522094) reported@JioCare Pathetic service from Jio Fiber! Service disruption since 22 April and still no technician has visited. Repeated complaints but no resolution. If you can’t provide proper service, disconnect it and refund my recharge immediately.
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None (@Me_Not_For_You_) reported@JioCare @reliancejio what kind of idiotic customer service executives do you hire? I called to complain about NDNC and here I am ending up complaining about your employee who made me wait in line for 15-16 mins..yes made me WAIT IN LINE..😡😡
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Amrit Khairari (@KhairariAmrit) reported@reliancejio @RIL_Updates I applied for a fiber connection on 6 April 2026, but it has not been installed yet. No technician has visited, and repeated attempts to contact support have not resulted in any resolution, which is highly unsatisfactory. mobile- 9799087659
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Reetesh Tiwari (@reeteshtiwarii) reported@JioCare The number which i mistakenly markered for relocation has been suspended even after asking the customer support to resume the services whereas the number i wanted to relocate no person is responding on it @JioCare @reliancejio
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Adi Baiyragi (@baiyragi38231) reported@JioCare @reliancejio @MukeshAmbani poor support for WiFi #5223655421. Called helpdesk for recharge—was given multiple links, none worked. When I requested escalation, the agent put me on hold and disconnected the call. Need callback from a supervisor. #JioFiber #CustomerService
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Madhav Sarawagi (@madhav_060) reported@JioCare @JioCare pls refund the amount paid for installation been so long almost 2 week over still no reply no installation update waste of time. Already informed it's a commercial property need it urgently still such a worst follow up and response from your side.
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Jijovchacko (@Jijovchacko) reported@JioCare When will your team look into this issue as the relocation was requested on 16 April 2026 and no update from your team. Itss pretty much disappointing.
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Lone Crusader (@iamlonecrusader) reported@JioCare I booked Jiofiber; technician visited and said he cant provide connection because of no extra slot available at feeder, he said your request will be cancelled, even i tried contacting customer support and asked to cancel but nothing happened; pls cancel and refund
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Rishav (@1907rish) reported@JioCare @jio_fiber There is NO value of your own words. It has been almost 24 hours since your escalation. Nobody showed up. Just reverse my recharge. I don't want any resolution now. Escalation id: SR0000347TOX