Reliance Jio outages and service status in Sarusajai, Assam
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Sarusajai, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received May 28, 7:28 PM GMT+5:30.
- Internet (67%)
- Wi-fi (17%)
- Phone (8%)
- Total Blackout (6%)
- TV (3%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sarusajai, Assam
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sarusajai, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 28: Problems at Reliance Jio
Reliance Jio is having issues since 10:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sarusajai, Assam
The most recent Reliance Jio outage reports came from the following cities: Guwahati.
| City | Problem Type | Report Time |
|---|---|---|
 Guwahati
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Internet | 9 hours ago |
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Guwahati
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Internet | 17 hours ago |
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Guwahati
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Internet | 2 days ago |
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Guwahati
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Internet | 2 days ago |
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Guwahati
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Internet | 5 days ago |
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Guwahati
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Internet | 5 days ago |
Nearby cities with recent reports
9 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Sarusajai, Assam
Latest outage, problems and issue reports in Sarusajai and nearby locations:
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Parag Jyoti Borah (@ParaagAryaanBor) reported from Guwahati, AssamF*ck you @reliancejio @JioCare Your customer care sucks big time
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Saurav Vishwamitra 🇮🇳 (@vishwamitra_srv) reported from Guwahati, AssamDay 6. Waiting for resolution. Even local operators offer a better resolution time then @JioCare
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SUBHAM SINGHANIA 🇮🇳 (@singhaniasubh12) reported from Guwahati, Assam@connectgurmeet @reliancejio @JioCare also belongs to the same category. Their voice service have recently dropped to a very low level. Despite complaining the service still remains the same.
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Manjeet Banerjee (@pyro_manjeet) reported from Guwahati, AssamWhat’s happening with the @reliancejio network…. Need assistance with my #iphone12 Esim
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Jayashree Das (@JayaDas20559804) reported from Guwahati, AssamFrom last few months the @reliancejio network is very bad very slow. Please fix the issue @JioCare @reliancejio
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Shamim Ahmed (@theshamimahmed) reported from Guwahati, Assam@JioCare yet not resolved my problem please do something ASAP
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Irish Kalita (@irish_kalita) reported from Guwahati, Assam@JioCare Please don't give people fake hope that you're gonna fix it. Every time you people are just asking mobile number address. Which floor i reside. Then said our team are working with it and it'll get fixed as soon as possible. I'm hearing this from last 3 years
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MANISH CHAKRAVARTY (@MANISHC12674761) reported from Guwahati, Assam@reliancejio jio fibre service is very poor
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Raman Misra (@misra3314) reported from Guwahati, Assam@JioCare With reference to Service Request Number SR00001AINKB for your JioFiber connection having JioFixedVoice Number +913613547334, your appointment with Jio service engineer is scheduled at your premises on 21-04-2022 : 09:30:00. No sign of your service engineer @_MukeshAmbani
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Deerghayu Phukan (@deerghayu23) reported from Guwahati, Assam@reliancejio I have done the documentation for Jio Fiber day before yesterday. Yesterday, a representative confirmed for installation today, but it wasn't installed today as well. I have been calling the representative but calls never gets answered. @JioCare
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G (@Gwhwhgwra) reported from Guwahati, Assam@JioCare Hey Jio.! Our Jio Fiber is out for a month due to Router issue as implied by your service man. They say that router needs to be replaced but there was no response from your side and we tried calling your service man too but ended up with sarcasm call jio care.!
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Avishek Saikia (@AVISH6K) reported from Guwahati, Assam@JioCare Service Request number SR00001DR6RI has been logged Can you please update me on the status of this sr
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Sam (@SamuelDas1) reported from Guwahati, Assam@JioCare I do have a Jio Fiber enabled landline phone. Recently there's been frequent call drops. Who and where to complaint? Please help.
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Vibhuti Narayan Dixit (@dixit771) reported from Guwahati, Assam@reliancejio @JioCare My phone has left somewhere and I am not at that place for next 6 Days and I don't want to miss my phone calls, is it possible to divert all the call at my another number? Please help it's really urgent.
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Raman Misra (@misra3314) reported from Guwahati, Assam@JioCare @_MukeshAmbani Your response carries no value,earlier you gave the time till 12.49 p.m. afternoon os 20th then engineer was supposed to visit on 20th at 5 p.m. then again at 9.30 a.m. on 21st. What is the problem with Ambani's Jio.
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☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam@JioCare Stop sending me your default templates...you have ZERO process knowledge and give me a date you would EXPECT my resolution to happen
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Indranee Phukan (@IndraneePhukan) reported from Guwahati, AssamExtremely poor connectivity in Ganeshguri area, Guwahati, @reliancejio @airtelindia
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Preetam Barkataky (@preetam_bkty) reported from Guwahati, Assam@JioCare @reliancejio my plan is supposed to end on 29th and time wise till 11:59 PM it is 29th as show over app but it ended before due time. Why are they playing cheap game. Need a response ASAP. @consumerforum_ please help (2/2) Attached SS in (1/2) tweet
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rahul hazarika (@rahulh20) reported from Guwahati, Assam@JioCare It's been over 10 days now my issue is still unresolved? What's the status of my ticket? @TRAI
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Anirudh Sharma (@Anirudh_verse) reportedHi @JioCare, I’m using Jio AirFiber and would like to request an IAD device/telephone support setup for voice calling functionality. Please let me know the process and eligibility. Thanks. @reliancejio @JIOAIRFIBERIN
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Nikhil🇮🇳💛❤️ (@nikhil_pujar) reported@Airtel_Presence I even recharging 49 rs daily from last 4 days. I paid you 1060 as wifi recharge but wifi not working. Even data not working after 2GB daily internet. What’s your issue.? Connected to my brothers Jio network hotspot and writing this. Thank ms @reliancejio for proper network..
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Suhel Ansari (@sohail_here) reported@JioCare Dear Customer, Thank you for calling us. Your Service Request for field visit is currently on HOLD. To check the latest status, reschedule the engineer visit or cancel the visit, yet another circus. 🤬
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Manish (@idkManish) reportedI cannot even scroll Instagram or just watch YouTube with you internet, all I can do is just WhatsApp text messages, that too with no images or file media only text messages. Also, your customer care is worst of all, even bsnl feels better than you. @reliancejio @JioCare
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megharaj ms (@megharaj_ms) reported@JioCare @reliancejio My Jio AirFiber order was cancelled but refund is still not received even after 60+ days. Paid ₹2221 + ₹253 on April 17, 2026. Called customer care multiple times but no proper resolution. Order ID: NO000ICXKGY0 Please resolve urgently.
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शिवम् कुमार प्रजापति 🚩🙏🏻🚩 (@ShivamKumar2702) reported@JioCare @JIOAIRFIBERIN Please contact me 7247872478 My air fiber is not working properly last 1months 20 days
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Chirag S Rao (@chirag_s_rao) reported@JioCare Soon, escalated - just useless words, pls send your corporate address for a legal notice for deficient service inspite of full payment, i will sue you all
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Shobhit Saxena (@ShobhitS1989) reported@JioCare No, that ticket was closed from the backend. I have called Jio and got it reopened. Previous tickets were also closed without any resolution. Customer care is so poor that they are not able to provide an escalation matrix and ask to switch the network.
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Deepak Rai (@itsdeepakrai) reportedWhat is the escalation matrix here in mangalore @JioCare ? Each time I tweet you ask my fibre id and nothing happens. My service requests gets cancelled no one shows up. There is no calling now. Its been 9 days without internet @reliancejio @jio_fiber
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Akash Jaiswal (@Aakash4768) reported@JioCare You replied its temporary issue will automatically resolve. Its been more than 2 months. Its showing no network @JioCare