Reliance Jio outages and service status in Sarusajai, Assam
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Sarusajai, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 20, 3:50 PM GMT+5:30.
- Internet (74%)
- Wi-fi (10%)
- Total Blackout (8%)
- Phone (5%)
- E-mail (3%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sarusajai, Assam
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sarusajai, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 21: Problems at Reliance Jio
Reliance Jio is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sarusajai, Assam
The most recent Reliance Jio outage reports came from the following cities: Guwahati.
| City | Problem Type | Report Time |
|---|---|---|
 Guwahati
|
Internet | 20 hours ago |
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Guwahati
|
Internet | 1 day ago |
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Guwahati
|
Internet | 1 day ago |
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Guwahati
|
Wi-fi | 2 days ago |
|
Guwahati
|
Total Blackout | 2 days ago |
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Guwahati
|
Internet | 2 days ago |
Nearby cities with recent reports
10 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Sarusajai, Assam
Latest outage, problems and issue reports in Sarusajai and nearby locations:
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Dibyendu Das (@dibyendu_das) reported from Guwahati, Assam@reliancejio my jiofiber down from more than a hour
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Manash Sarma (@manassarma1991) reported from Guwahati, Assam@reliancejio It's shameful and disgusting that Jio 5G is in my city and i have a 5G phone that supports Jio SA 5G but still i am unable to use it and I have not received any Welcome Offer invitation from Jio yet. I have done everything to use 5G Only launching 5G will not help. Let us use it
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shresth krishnan dutta (@dutta_shresth) reported from Guwahati, Assam@reliancejio has been regularly increasing it's rates leaving customers with no options to shift to other telecom providers as most of the them are having tower issues now since the advent of @reliancejio . Service of Jio is good but it has become too expensive now.
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Raman Misra (@misra3314) reported from Guwahati, Assam@JioCare @_MukeshAmbani You people are pathetic and just harrasing me for the last three days,you refund my money with the charges for my pain and time spent on you or will seek help from the court of law.
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rahul hazarika (@rahulh20) reported from Guwahati, Assam@JioCare Why DM's? Are you not done covering up all your failures. Your services are becoming worse as days go by. That's my ticket MR00013ULD93. Do something to solve my issue.
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Dugar Jagatsingh (@DJagatsingh) reported from Guwahati, Assam@sunchuravi @JioCare @jagograhakjago GREAT prestigious organizations Only assume assurance messages No problems solutions Call center not having seniors presence CARE of customers avoiding ONLY Jago CARE
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viv singh (@vivsingh7) reported from Guwahati, Assam@jiofiber @reliancejio @JioCare i have never experienced this type of customer service ever how jio provide to people. I need a technician coming to home today before 12pm take your equipment and refund my money back. I'm very disappointed with jio fiber service
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Puja Medhi (@that_wacky_soul) reported from Guwahati, Assam@JioCare Haven't received the refund for my jiofibre set-top box return. It's been 2 months and still no way to contact you guys! The refund was supposed to be automatic. Service Id: 300751097776 Can I expect any help! #JioFiber #jio
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Manash Sarma (@manassarma1991) reported from Guwahati, Assam@reliancejio @JioCare i am not able to receive 5g network on my phone. My Welcome Offer is active Please help
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Saurav Choudhury (@sauravv123) reported from Guwahati, Assam@JioCare 4th day today. No Internet still. You guys are setting a very bad example of your customer service. This will drive away many customers who entrusts you to take care of their internet requirement.
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Sourabhagat619 (@Sourabhagat6191) reported from Guwahati, Assam@reliancejio From 4th of this month my jio fibre is not working, on the same day I have created service request, technician also visited but didn't repair the broken jio wire, how many more days will require to fix my issue?
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Sam (@SamuelDas1) reported from Guwahati, Assam@JioCare Last 5 days I've been requesting Jio Fiber personnel at Silchar Assam to install landline against 3842 353693, they keep changing dates, no action. Very, very, very poor service at Silchar, Assam. @reliancejio
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Harekrishna Mandal (@Harekri44523076) reported from Guwahati, Assam@reliancejio What is this? In my area from last few days internet speed slow gradually then I call jio care they told me that many user used jio simultaneously that's why speed become slow, But my question is who is the responsible for it??
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Himadree C (@himadree) reported from Guwahati, Assam@JioCare Such a link was shared with me on 18th Feb. Inboxed my number too. The so-called call never came. Guess you're just another Bot.
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Sanjeev Kumar Das (@Sanjeev50598071) reported from Guwahati, AssamAfter spending thousands of money I am getting poor internet. I am going to port JioSim @JioCare or break the simcard 😡😡
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Sam (@SamuelDas1) reported from Guwahati, Assam@reliancejio My office at Guwahati took 4 PP corporate connections. After 1 month they're dead. No bills sent to us. Your staff says pay through Jio App, which isn't possible, because we need bills and payment to be made through NEFT. Please help.
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Kulen kalita (@KalitaKulen) reported from Guwahati, Assam@reliancejio Please note I had received Jiofiber pickup time for +91 3613546437 on 9.00 am 18th Dec 21. But no response from your team. Please do the needful. Hope for a better service instead of negligence.
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Hriday raj (@hridaysyam) reported from Guwahati, Assam@reliancejio @JioCare Hello Team, there is no one on your end who’s picking up the customer care phone or responding, it will be really kind of you to call back
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Deerghayu Phukan (@deerghayu23) reported from Guwahati, Assam@reliancejio I have done the documentation for Jio Fiber day before yesterday. Yesterday, a representative confirmed for installation today, but it wasn't installed today as well. I have been calling the representative but calls never gets answered. @JioCare
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Ashik (@Ashik0fficial_) reported from Guwahati, Assam@JioCare I unable to make and receive calls, I also chat with jio care but not responsible. Please solve this issue....
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Madhu kiran Arja (@ccdsiu) reported@JioCare @JioCare Because he is no longer available, no one visits for the service request, and my scheduled appointment gets delayed by days or even weeks until a new engineer is assigned.
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Gaurav (@gravyhravi) reportedrepresentative spoke to me. As a paying customer, I expect respectful communication and a genuine effort to resolve my issue. I request @JioCare to look into this matter, arrange a replacement for the faulty remote if required, and ensure better customer service. Kindly resolve
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Khanak N (@Khanak_N) reported@JioCare Hello @JioCare . . What is the status of my service request for new connection? I haven't yet recieved any update from engineering team for installation of the Jio air fibre connection. Please look into it
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Gursimranjit Singh (@gursimranjit) reported@JioCare It has been one and a half hours since you suggested I will receive SMS with the engineer visit details. I have still not received anything. Note that the original engineer visit time as per service request ticket was 10 AM this morning.
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BRAJESH GIRWAN (@bngirwan) reported@JioCare Then why this offer is showing to existing customer..?? It is only way Jio is making people fool.. @JioCare @dot_
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चौ• सत्येन्द्र कुमार यदुविर (@Satyend72092414) reported@JioCare For the past 5 months, you’ve only been escalating my issue. Despite showing my bank statement, you falsely claim my money was refunded on May 5, 2026. This is causing me immense mental harassment. Refund my money immediately, or I will be forced to take legal action.
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Prashant Kikani (@PrashantKikani) reported@JioCare Rescheduled yesterday. No engineer today. No call. No update. Just endless waiting. If Jio cannot honor its own service appointments, why promise them in the first place? This is a complete failure of customer support. #JioFiber #WorstService
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Sunil Bagde (@BagdeSunil) reported@JioCare moderate rain in Sanpada Navi Mumbai and your network have become weak in sector 9. Please find some lasting solution.
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Chandra (@chandra20dec85) reported@JioCare 6+ months. Voucher Generated ✅ Redeemed ✅ Service Request Created ✅ Installation ❌ Customer Support ❌ Resolution ❌ Still paying ₹599 every month. Is this the level of service Jio provides? @reliancejio
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Sarajit Banik (@SarajitBanik1) reported@JioCare New AirFiber (15 Jul) is already a nightmare. Unstable internet, Jio Join not working delayed/rescheduled visits poor support. PIN 735218. Earlier you asked me to DM but there was no real resolution. Same in 5G congestion issue too. Please stop generic replies and fix it