Reliance Jio outages and service status in Sarusajai, Assam
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 3 outage signals in the last 24 hours around Sarusajai, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jun 13, 9:06 AM GMT+5:30.
- Internet (73%)
- Wi-fi (24%)
- Phone (3%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sarusajai, Assam
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sarusajai, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 13: Problems at Reliance Jio
Reliance Jio is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sarusajai, Assam
The most recent Reliance Jio outage reports came from the following cities: Guwahati.
| City | Problem Type | Report Time |
|---|---|---|
 Guwahati
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Internet | 2 hours ago |
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Guwahati
|
Wi-fi | 17 hours ago |
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Guwahati
|
Wi-fi | 21 hours ago |
|
Guwahati
|
Internet | 3 days ago |
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Guwahati
|
Internet | 3 days ago |
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Guwahati
|
Internet | 3 days ago |
Nearby cities with recent reports
10 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Sarusajai, Assam
Latest outage, problems and issue reports in Sarusajai and nearby locations:
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Sam (@SamuelDas1) reported from Guwahati, Assam@JioCare Thanks. But your Jio Care response time is too slow and appalling. It's nearly 15 days now since we communicated our difficulties, we're getting assurances only. Blank assurance. Very discouraging.
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Deerghayu Phukan (@deerghayu23) reported from Guwahati, Assam@JioCare On 27/01/2022 i got a call from one of your service engineer having phone number 9864213139 stated as they will come for installation on 28/01/2022 but they didn't visit on that date. To be continued...
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Avishek Saikia (@AVISH6K) reported from Guwahati, Assam@reliancejio fiber number 03613526442. Paying for services can't use. After sales service pathetic. +91 70029 93796 your representative has stopped answering my calls. Discovery not working. Not sign of universal and lions gate app. Kindly do the needful
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RAKESH BAJAJ (@rakeshbajajca) reported from Guwahati, Assam@reliancejio jio fibre is out of order for almost 15 days in this Month. Everytime I call ur helpline number they say it's a temporary outage & will be resolved in 2 hrs But 2 hrs is never over Neither they are willing to give me a complaint number. Plz look into this @DoT_India
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subhankar (@subhankar29) reported from Guwahati, Assam@JioCare @reliancejio pathetic service as I was hearing from people, two days wifi gone no one bothers to my complaint, a big thanks 🙏 complaint number SR00001DW17S
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☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam@JioCare I will wait till 21st May 2022. Either my issue is resolved or you arrange a disconnection of my device/will throw it and replace with Airtel 5G. I am shocked to see the same response template time and again. Do you guys even know to act emphatic???
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Saurav Choudhury (@sauravv123) reported from Guwahati, Assam@JioCare 4th day today. No Internet still. You guys are setting a very bad example of your customer service. This will drive away many customers who entrusts you to take care of their internet requirement.
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Ashik (@Ashik0fficial_) reported from Guwahati, Assam@JioCare I unable to make and receive calls, I also chat with jio care but not responsible. Please solve this issue....
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Dappu (@Dappu43987344) reported from Guwahati, AssamPoor network service 🤮@reliancejio @reliancejio @jio
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Jayant Mohta (@jayantmohta) reported from Guwahati, Assam@JioCare @reliancejio hi had dm’ed certain details wrt to my query on Monday ie 06/02/2023 still waiting for resolution.
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Gautam Agarwalla (@GautamAgarwall3) reported from Guwahati, Assam@JioCare Still no progress. Only word commintments going on. Very disgusting service from your end.
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Puja Medhi (@that_wacky_soul) reported from Guwahati, Assam@JioCare Haven't received the refund for my jiofibre set-top box return. It's been 2 months and still no way to contact you guys! The refund was supposed to be automatic. Service Id: 300751097776 Can I expect any help! #JioFiber #jio
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Jagatsingh Dugar (@JagatsinghDuga1) reported from Guwahati, Assam@JioCare Got email totality negative effectively false quoted reply Care Really realized reality never be in Dark Ask them to get call to discuss It's now need of hours
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Deerghayu Phukan (@deerghayu23) reported from Guwahati, Assam@reliancejio I have done the documentation for Jio Fiber day before yesterday. Yesterday, a representative confirmed for installation today, but it wasn't installed today as well. I have been calling the representative but calls never gets answered. @JioCare
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Avishek Saikia (@AVISH6K) reported from Guwahati, Assam@JioCare Service Request number SR00001DR6RI has been logged Can you please update me on the status of this sr
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shresth krishnan dutta (@dutta_shresth) reported from Guwahati, Assam@reliancejio has been regularly increasing it's rates leaving customers with no options to shift to other telecom providers as most of the them are having tower issues now since the advent of @reliancejio . Service of Jio is good but it has become too expensive now.
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Jayashree Das (@JayaDas20559804) reported from Guwahati, AssamFrom yesterday onwards jio fiber has been working very slow we are not able to connect anything please fix the problem @reliancejio @JioCare @JioFiberVoice
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Change Maker (@changemaker_24) reported from Guwahati, Assam@reliancejio @JioCare @jio_internet What is going on in Guwahati, your marketing person takes installation amount without seeing possibility of installation. When it isn't done they done refund the money ? Please help before I drag that person to consumer court.
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Himadree C (@himadree) reported from Guwahati, Assam@JioCare Such a link was shared with me on 18th Feb. Inboxed my number too. The so-called call never came. Guess you're just another Bot.
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Raman Misra (@misra3314) reported from Guwahati, Assam@JioCare With reference to Service Request Number SR00001AINKB for your JioFiber connection having JioFixedVoice Number +913613547334, your appointment with Jio service engineer is scheduled at your premises on 21-04-2022 : 09:30:00. No sign of your service engineer @_MukeshAmbani
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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derangula (@derangula1994) reported@JioCare It’s been over 1 month since I placed the order. Installation is still pending and no refund has been issued. Please resolve this issue urgently.(NO0001DCQDAO)
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ASHOK (@ASHOBA) reported@JioCare @jagograhakjago Worst experience with AirFiber! Constant network issues, no stable connection, and customer care doesn't even answer calls. Paying for a service that doesn't work. Pathetic support and unacceptable service. Resolve this immediately! #AirFiber @TRAI
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Mohan (@mohan_natasha) reported@JioCare @JioCare No internet on my JioFiber for 10+ days Account No.100268543900 Multiple complaints raised, but given false hopes daily that an engineer is coming. Now my complaint is blindly put "on hold"! Fix it in 24 hrs or close my account permanently.
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Rakshit 🇮🇳 🧘♂🐢 (@Imrakshit001) reported@JioCare My Jio Fiber connection has been down since 12 June, and I am still waiting for a concrete resolution. Kindly arrange an engineer visit today and provide a definite restoration timeline. Customers expect service and accountability, not repeated delays and standard replies.
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Rajeev Sunny (@iamrjsunny) reportedI was shifting to a new location in the same city: one of the worst experiences in the wifi department is aligned with @reliancejio They are charging 1000/- for relocation, higher wifi cost than airtel no response on customer care number Help @TRAI
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vatsal (@vatsal_3900) reported@sai_sidd @JioCare @OfficialJioTV Everyone facing problem
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Saurabh Bothra (@dashingcrazy) reported@JioCare Dear Customer, With reference to Service Request number SR0000383HKN for your JioFixedVoice Number connection having JioFixedVoice Number +912613159043. It's been 3 days.. no one came. It's only gets rescheduled.
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The Oscarologist (@Oscarology007) reportedThe app sends the otp to my previously registered number and not the new one. Fix this @JioCare
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kerulkataria (@kerulkataria) reported@JioCare Still it is not working
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Rakshit 🇮🇳 🧘♂🐢 (@Imrakshit001) reported@JioCare @reliancejio My Jio Fiber connection stopped working on 12 June, and your team has scheduled an engineer visit for 15 June. How is it acceptable for a customer to remain without internet for 3 days?