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Reliance Jio outages and service status in Sarusajai, Assam

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Sarusajai, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 14, 1:23 AM GMT+5:30.
  • 68% Internet (68%)
  • 14% Wi-fi (14%)
  • 11% Total Blackout (11%)
  • 4% E-mail (4%)
  • 4% Phone (4%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sarusajai, Assam

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sarusajai, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 14: Problems at Reliance Jio

Reliance Jio is currently having issues. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sarusajai, Assam

The most recent Reliance Jio outage reports came from the following cities: Guwahati.

CityProblem TypeReport Time
Guwahati Internet 5 hours ago
Guwahati Wi-fi 2 days ago
Guwahati Internet 5 days ago
Guwahati Total Blackout 6 days ago
Guwahati Total Blackout 6 days ago
Guwahati Internet 8 days ago

Nearby cities with recent reports

Guwahati

5 recent signals

5 hours ago

Community Discussion

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Reliance Jio Issues Reports Near Sarusajai, Assam

Latest outage, problems and issue reports in Sarusajai and nearby locations:

  • dibyajnath
    Dibyajyoti (@dibyajnath) reported from Guwahati, Assam

    @reliancejio @JioCare I tried relocate jio fibre in my new place in Guwahati but i was failed. If your Jio Fibre is not available at that prime place of Guwahati,Assam then I wish to discontinue the service. Please help me regarding this.

  • sauravv123
    Saurav Choudhury (@sauravv123) reported from Guwahati, Assam

    @JioCare Onto the 3rd day now. No call or visit from any engineer. It is sad to see how Jio neglects customer grievance when it should be their top priority. If you have a response other than the canned one, do let me know.

  • misra3314
    Raman Misra (@misra3314) reported from Guwahati, Assam

    @JioCare @_MukeshAmbani You people are pathetic and just harrasing me for the last three days,you refund my money with the charges for my pain and time spent on you or will seek help from the court of law.

  • bikash_rai90
    Bikash (@bikash_rai90) reported from Guwahati, Assam

    @JioCare Sorry to say, but jio service also not live in my location

  • hridaysyam
    Hriday raj (@hridaysyam) reported from Guwahati, Assam

    @reliancejio @JioCare Hello Team, there is no one on your end who’s picking up the customer care phone or responding, it will be really kind of you to call back

  • AVISH6K
    Avishek Saikia (@AVISH6K) reported from Guwahati, Assam

    @reliancejio pathetic service from your staff... What is your call centre number

  • Gwhwhgwra
    G (@Gwhwhgwra) reported from Guwahati, Assam

    @JioCare Hey Jio.! Our Jio Fiber is out for a month due to Router issue as implied by your service man. They say that router needs to be replaced but there was no response from your side and we tried calling your service man too but ended up with sarcasm call jio care.!

  • dixit771
    Vibhuti Narayan Dixit (@dixit771) reported from Guwahati, Assam

    @reliancejio @JioCare My phone has left somewhere and I am not at that place for next 6 Days and I don't want to miss my phone calls, is it possible to divert all the call at my another number? Please help it's really urgent.

  • vivsingh7
    viv singh (@vivsingh7) reported from Guwahati, Assam

    @jiofiber @reliancejio Most unexpected experience with jio service. Unbelievable that's how customer service and support work. Put the request for relocation and not getting information and placing different requests by themselves. I need to cancel my service and refund my money

  • vivsingh7
    viv singh (@vivsingh7) reported from Guwahati, Assam

    @jiofiber @reliancejio @JioCare i have never experienced this type of customer service ever how jio provide to people. I need a technician coming to home today before 12pm take your equipment and refund my money back. I'm very disappointed with jio fiber service

  • deerghayu23
    Deerghayu Phukan (@deerghayu23) reported from Guwahati, Assam

    @reliancejio I have done the documentation for Jio Fiber day before yesterday. Yesterday, a representative confirmed for installation today, but it wasn't installed today as well. I have been calling the representative but calls never gets answered. @JioCare

  • AVISH6K
    Avishek Saikia (@AVISH6K) reported from Guwahati, Assam

    @JioCare fraud.. worst customer service..@MukeshAmbaniOf @MukeshAmbanima SR00001DXGNK and SR00001DR6RI .. how long do i have to wait for the resolution?? Only topibazz

  • kamalrajiv2006
    Rajiv Kamal (@kamalrajiv2006) reported from Guwahati, Assam

    @KautukSinha @JioCare Really eyewash by Jio care and their team ..fed-up with the type of response and service. May be I would be compelled for disconnection.

  • misra3314
    Raman Misra (@misra3314) reported from Guwahati, Assam

    @JioCare With reference to Service Request Number SR00001AINKB for your JioFiber connection having JioFixedVoice Number +913613547334, your appointment with Jio service engineer is scheduled at your premises on 21-04-2022 : 09:30:00. No sign of your service engineer @_MukeshAmbani

  • KhagenGogoi15
    ☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam

    @JioCare Where is the engineer??????? Please do not test my patience. I have already lost many days of my job because of your poor service.

  • singhaniasubh12
    SUBHAM SINGHANIA 🇮🇳 (@singhaniasubh12) reported from Guwahati, Assam

    @connectgurmeet @reliancejio @JioCare also belongs to the same category. Their voice service have recently dropped to a very low level. Despite complaining the service still remains the same.

  • JayaDas20559804
    Jayashree Das (@JayaDas20559804) reported from Guwahati, Assam

    From last few months the @reliancejio network is very bad very slow. Please fix the issue @JioCare @reliancejio

  • jayantmohta
    Jayant Mohta (@jayantmohta) reported from Guwahati, Assam

    @JioCare @reliancejio hi had dm’ed certain details wrt to my query on Monday ie 06/02/2023 still waiting for resolution.

  • mebhaskardas
    Bhaskar Das (@mebhaskardas) reported from Guwahati, Assam

    @JioCare Been following up with a problem since May but no resolution everytime I raise a tweet your team just give a call give a apology and ask for more time... What excuse you have this time

  • KalitaKulen
    Kulen kalita (@KalitaKulen) reported from Guwahati, Assam

    @reliancejio Please note I had received Jiofiber pickup time for +91 3613546437 on 9.00 am 18th Dec 21. But no response from your team. Please do the needful. Hope for a better service instead of negligence.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • CaAjayJain2
    Ajay Jain (@CaAjayJain2) reported

    Jio fiber worst private sector who do not resolve problem in schedule time @JioCare

  • farhan4128
    fardrive (@farhan4128) reported

    @BharatFactsIN @airtelindia @reliancejio I fully support this. I don't even need mobile data at work or at home since I have wifi so always have data left end of the day.

  • Quest_in26
    Quest... (@Quest_in26) reported

    @AnsHi_0X Yes why we get this much slow network when we paid for 5g unlimited plan to these @reliancejio @airtelindia ?? Where is true 5G

  • sendtohari
    Hari (@sendtohari) reported

    @JioCare @JioCare NO ONE CAME TO FIX TILL NOW. CANCEL MY PLAN AND REFUND

  • PRT3930
    प्रशांत Pandat (NCR) (@PRT3930) reported

    @reliancejio @reliancejioindia Jio network is not working in my area. No proper signal and internet connectivity. Please look into this issue and restore the service ASAP. #JioDown @RelianceJioCare

  • varunvyasiteng
    Varun (@varunvyasiteng) reported

    @JioCare What you have sent on DM is standard template reply rather than ETA.When the issue will resolved, when would I get the refund. Nothing is mentioned about refund process. This is yet again a delay tactic to cover up the inability of execution.

  • Yaswanth4Prabha
    YS (@Yaswanth4Prabha) reported

    @JioCare Cumbum , Andhrapradesh... network is Fluctuating, Both incoming and outgoing calls aren't working Properly! Resolve them ASAP.

  • Vivek_1983_
    Vivek Mathur (@Vivek_1983_) reported

    @JioCare No visit performed by any field support staff, complaint put on hold without any visit

  • Harshgeek
    Harshit Singh (@Harshgeek) reported

    @JioCare I have already tried whatsapp support 5 6 times , its of zero help please do not suggest that I can't even get an agent to talk which was an option previously, you are guys are asking same questions over and over again

  • shuklaagaurav
    Gaurav Shukla (@shuklaagaurav) reported

    @JioCare Please cancel this service request Service request no SR00002NEQ6W @reliancejio