Reliance Jio outages and service status in Sarusajai, Assam
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Sarusajai, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received May 23, 9:07 PM GMT+5:30.
- Internet (63%)
- Wi-fi (21%)
- Phone (8%)
- Total Blackout (5%)
- TV (3%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sarusajai, Assam
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sarusajai, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 24: Problems at Reliance Jio
Reliance Jio is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sarusajai, Assam
The most recent Reliance Jio outage reports came from the following cities: Guwahati.
| City | Problem Type | Report Time |
|---|---|---|
 Guwahati
|
Internet | 12 hours ago |
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Guwahati
|
Internet | 19 hours ago |
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Guwahati
|
Wi-fi | 1 day ago |
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Guwahati
|
Internet | 3 days ago |
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Guwahati
|
Wi-fi | 3 days ago |
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Guwahati
|
Internet | 4 days ago |
Nearby cities with recent reports
10 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Sarusajai, Assam
Latest outage, problems and issue reports in Sarusajai and nearby locations:
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ᗷᗴᗪᗩᖇՏᕼI ᗪᗩՏ ᑭ (@bedarshi_dp) reported from Guwahati, Assam@JioCare Hello team a sim is lost please help me. To block the same i dont remember the DOB against the sim card holder
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Avishek Chakravarty (@Avishek_96) reported from Guwahati, AssamAbsolutely no network connectivity of @reliancejio at #AgartalaAirport
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Krishna Kanta Deka (@Krishna81242003) reported from Guwahati, Assam@reliancejio I am having network issue in my jiofibre connected to mobile no 7002071053.I lodged complain but getting no result
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RAKESH BAJAJ (@rakeshbajajca) reported from Guwahati, Assam@reliancejio jio fibre is out of order for almost 15 days in this Month. Everytime I call ur helpline number they say it's a temporary outage & will be resolved in 2 hrs But 2 hrs is never over Neither they are willing to give me a complaint number. Plz look into this @DoT_India
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Dibyendu Das (@dibyendu_das) reported from Guwahati, Assam@JioCare jiofiber down more than hour.cannot register my complain.
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Bk_____zzz (@Bk_____zzz) reported from Guwahati, Assam@JioCare Not a single update from your JioFiber team. Worst and pathetic service ever. Shame. #Guwahati #Kamrup
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Dibyendu Das (@dibyendu_das) reported from Guwahati, Assam@JioCare extremely pathetic service #nospeed #jio jiofiber repeatedly complaining
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Manash Sarma (@manassarma1991) reported from Guwahati, Assam@reliancejio @JioCare i am not able to receive 5g network on my phone. My Welcome Offer is active Please help
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☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam@reliancejio @JioCare have your device picked up by tomorrow WITHOUT FAIL. Cease order: CO0000SG0ZGQ. I am done with you and will also leave the phone lines as well. UNPROFESSIONAL AT YOUR BEST
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Hriday raj (@hridaysyam) reported from Guwahati, Assam@reliancejio @JioCare Hello Team, there is no one on your end who’s picking up the customer care phone or responding, it will be really kind of you to call back
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r@hulz (@hardcorerahul) reported from Guwahati, Assam@JioCare of the technician nor anyone came to mine flat for jio fiber installation setup. I never expected such kind of pathetic service from Jio Team. I have already conveyed your support team that I need to get it set it up by today only for mine professional work but it was not done...
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doly ghosh (@GhoshDoly) reported from Guwahati, AssamFrequent connection disruption in Jio Fiber. Poor response from the technical team. Can anyone help me out? @reliancejio @JioFiberVoice
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Abhinav Dutta (@abhinavdutta111) reported from Guwahati, Assam@JioCare My jio fiber is out of service from last 2 days today one engineer came and fixed it and after few hours it went back to the same condition again I won't get my validity for these 2 days it just got wasted please look into this matter
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Harekrishna Mandal (@Harekri44523076) reported from North Guwāhāti, Assam@reliancejio Why u called it 4g?? Slowest network ever. I can't use 0.5 gb of my 2.5 gb plan , and this condition happened in one of the prime location of India IIT GUWAHATI all users here survive with same problem. Plz before update anything update your infrastructure.shame
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Saurav Vishwamitra 🇮🇳 (@vishwamitra_srv) reported from Guwahati, AssamDay 6. Waiting for resolution. Even local operators offer a better resolution time then @JioCare
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rahul hazarika (@rahulh20) reported from Guwahati, Assam@JioCare Why DM's? Are you not done covering up all your failures. Your services are becoming worse as days go by. That's my ticket MR00013ULD93. Do something to solve my issue.
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Imran Hussain (@ImranHu80358767) reported from Amingaon, Assam@JioCare Improve your services in my location otherwise we have to choose other network. Pin:781104
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Inamul Hoque🇮🇳🇮🇳 (@hoque_inam) reported from Guwahati, Assam@reliancejio Hello 👋 I am a Jio user , My device 5G and i also give letest version update in my device. There is a big problem, why my connection not available for 5G? Please give me answer.
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Jagatsingh Dugar (@JagatsinghDuga1) reported from Guwahati, Assam@JioCare Can you please response to the issues of problems solution
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Rajiv Ranjan Singh (@rajiv2987) reported@JioCare Facing difficulty in getting my JioFiber plan changed. I only want to continue with the ₹399 + GST WiFi plan and remove the TV setup/service, but unable to get proper support. Requesting the team to please check my DM for the registered number and help resolve this ASAP
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Sarkari Recruitment (@roshan_malviya1) reported@JioCare Facing connectivity issue from Jio since last 2 months, complained 4 to 5 times but no resolution.
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PunniyakotiMurugesan (@PunniyakotiMu) reported@reliancejio @jio_fiber @JioCare my connection down for the last four days, SR0000ESUJ, when you will restore? Shall I switch to another?
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CA Subham Agrawal (@ca_whotravels) reported@reliancejio has the worst customer care. first they dont understand the problem, then they cut the call in between, have done atleast 15 calls with 15 diff people in last 2 days, then they resist to file complain and if they somehow file it - they close the complaint without actually resolving it. they keep you on hold for 10 mins and then they cut the call in between. Is no one from jio headoffice tracking these nuances bcz of which customers are suffering like anything???? @TRAI is a joke when it comes to jio. obv no one can touch ambani under modi govt and thus they are doing whatever they want to do. its crazy frustrating!!! in this crazy frustration, i am now trying to port it to airtel but guess what - they aren’t even allowing me to port citing that payment is pending. while in reality- there is nothing, rather some advance and security deposit is lying with them. never been so irritated with any service provider 😖😖
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MOHIT AGRAHARI (@mohitagrahari) reported@JioCare No call received and internet still not working. I have never been bothered so much for internet by any service provider in Delhi.
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nelluri sai kumar (@nellurisai) reported@JioCare @JioCare @reliancejio Paid on 12 May for SIM porting, but still no SIM, no update, and no response even after promised resolution date. Order Ref: NO00015EFS19 | SR: SR000036F50V. Very poor service. Please resolve immediately.
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Rohit Hegade (@RohitHegade) reported@reliancejio Ordered A New Sim Online And Haven't Received It Yet Already 4 Days Have Past Raised Complaint 2 Times Only Saying We Have Escalated The Issue Haven't Received The Same
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vishal kumar (@vishalk59805267) reported@JioCare Service request raised on 17.05.2026 and still you guys are working on that. This is your "at the earliest" update. Every day you guys generating new SRN instead for solution. Pathetic.
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आम भारतीय नागरिक® (@Cheema15Surjit) reported@JioCare Sir, I am not interested to further extend my plan after 16 th Jun 2026 because your service is totally worst and if I am customer of monthly plan then what's your opinion??
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SoftDocx (@softdocx) reportedVery disappointed with @JioCare service. JioFiber registration was done on 12-05-2026, and today is 23-05-2026, but installation is still pending. Engineers are not answering calls and no proper update is being provided. Please take immediate action and complete the installation