Reliance Jio Outage Report in Sarusajai, Kamrup Metropolitan, Assam
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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours in Sarusajai, Assam
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sarusajai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (58%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (11%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Sarusajai, Kamrup Metropolitan, Assam
The most recent Reliance Jio outage reports came from the following cities: Guwahati.
| City | Problem Type | Report Time |
|---|---|---|
 Guwahati |
Internet | |
| Guwahati |
Internet | |
| Guwahati |
Phone | |
| Guwahati |
Internet | |
| Guwahati |
Internet | |
| Guwahati |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Sarusajai, Assam
Latest outage, problems and issue reports in Sarusajai and nearby locations:
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RAKESH BAJAJ
(@rakeshbajajca) reported
from
Guwahati, Assam
@reliancejio jio fibre is out of order for almost 15 days in this Month. Everytime I call ur helpline number they say it's a temporary outage & will be resolved in 2 hrs But 2 hrs is never over Neither they are willing to give me a complaint number. Plz look into this @DoT_India
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Mona Bora
(@monaboraTOI) reported
from
Guwahati, Assam
Horrible customer service @reliancejio Internet issues in Guwahati with jiofibre for the past week. Have called many times, tickets raised but no solution. Just passing to third parties. Slack. Frustrating. Struggling to #WFH relying on @airtelindia hotspot.
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Mayank Agarwal
(@mayankagarwal79) reported
from
Guwahati, Assam
@JioCare This is what the jio service os all about. the representative committed on coming today for the fibre connection, he requested is to wait at home...now they dont even pick our call. Its better to think jio dont need more customers, we should shift to @airtelindia.
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Dibyajyoti sahu
(@Dbyajti45) reported
from
Guwahati, Assam
@JioCare Sorry to say that the truth us that your service is still worst
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Vivek RAJSINGH
(@vivek_rajsingh) reported
from
Guwahati, Assam
@JioCare @reliancejio I want to Port out, very bad network in post paid connection. Highly disappointed after porting in . Please allow me to port out . When i tried to port message it says have to wait 90 days can’t wait . Please please let me port out.
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Saurav Vishwamitra 🇮🇳
(@vishwamitra_srv) reported
from
Guwahati, Assam
Day 6. Waiting for resolution. Even local operators offer a better resolution time then @JioCare
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Change Maker
(@changemaker_24) reported
from
Guwahati, Assam
@reliancejio @JioCare @jio_internet What is going on in Guwahati, your marketing person takes installation amount without seeing possibility of installation. When it isn't done they done refund the money ? Please help before I drag that person to consumer court.
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Vivek RAJSINGH
(@vivek_rajsingh) reported
from
Guwahati, Assam
@JioCare What happened no responce , issue my port out number or i will close this number
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Bhaskar Das
(@mebhaskardas) reported
from
Guwahati, Assam
@JioCare Been following up with a problem since May but no resolution everytime I raise a tweet your team just give a call give a apology and ask for more time... What excuse you have this time
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Azizur Rahman
(@azizurrahman236) reported
from
Guwahati, Assam
@JioCare Please solve my problem
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Vineet Kumar Agarwal
(@CAVineet2) reported
from
Guwahati, Assam
@JioCare Your sales person and your technician told me to redeem the voucher of one month free subscription of data and already shown me method to redeem, and never told me to opt or pay for recharge. Now you have changed voice and telling this is ott voucher?
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Vineet Kumar Agarwal
(@CAVineet2) reported
from
Guwahati, Assam
@JioCare Your sales person and your technician told me to redeem the voucher of one month free subscription of data and already shown me method to redeem, and never told me to opt or pay for recharge. Now you have changed voice and telling this is ott voucher?
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Irish Kalita
(@irish_kalita) reported
from
Guwahati, Assam
@JioCare Please don't give people fake hope that you're gonna fix it. Every time you people are just asking mobile number address. Which floor i reside. Then said our team are working with it and it'll get fixed as soon as possible. I'm hearing this from last 3 years
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Hriday raj
(@hridaysyam) reported
from
Guwahati, Assam
@reliancejio @JioCare Hello Team, there is no one on your end who’s picking up the customer care phone or responding, it will be really kind of you to call back
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Manabendra Das
(@Manaben94521963) reported
from
Guwahati, Assam
@JioCare @reliancejio I have applied for a Jio Fiber connection and also paid my installation charge. But due to some technical issue from your side the installation had to be cancelled. But now I have not recieved the refund amount as already one week have passed.
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Saurav Vishwamitra 🇮🇳
(@vishwamitra_srv) reported
from
Guwahati, Assam
@JioCare why is it so ridicously difficult to raise a service request in the my jio app.
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Saurav Vishwamitra 🇮🇳
(@vishwamitra_srv) reported
from
Guwahati, Assam
Day 4, still no resolution. No communication from @JioCare @reliancejio.
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Bhaskar Das
(@mebhaskardas) reported
from
Guwahati, Assam
@JioCare Still need more time to resolve the issue?? Still waiting for refund since May
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BHASKAR JYOTI
(@BHASKAR25955370) reported
from
Guwahati, Assam
@reliancejio @JioCare When will jio fibre be available at pin code 781023 your mobile network services at our locality is very poor to attend online classes and many students are suffering because of it , inspite of many complains no positive solution has been received
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Puja Medhi
(@that_wacky_soul) reported
from
Guwahati, Assam
@JioCare Haven't received the refund for my jiofibre set-top box return. It's been 2 months and still no way to contact you guys! The refund was supposed to be automatic. Service Id: 300751097776 Can I expect any help! #JioFiber #jio
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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ahmed saeed limbada
(@ahmedutfs) reported
@JioCare hi jio we from nani naroli giving you 48 hours to solve this your network problem if not then we around 400 customers leaving you for good
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Manoj Patel
(@manojpatelanand) reported
@JioCare Sir, I am not asking to whom you have tie up JIO network. You are just diverting my question & avoiding to answer. See question: If I pay for roaming charge & if it is not works then what are the options? We are far away from JIO, at Canada. Will you refund/credit in JIO account
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ahmed saeed limbada
(@ahmedutfs) reported
@JioCare hi jio please solve this network issue in our area. And if you can’t then please remove your tower from our area because we having network problems from 6 months
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Saurabh Arora
(@golu192010) reported
@JioCare Tried... As I mentioned. Jio support is the worst. I am the annual plan subscriber of jio fiber service and I wish no one else get to need Jio support because it's worst. Blunt, rigid, out of resolutions. Annoying
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Harshit Saxena
(@harshit__S) reported
To give the service with the good speed@reliancejio @JioCare And @Airtel_Presence they said that your plan is of low cost that's why we aren't upgrade your connection paisa kaana hai bs
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N@f!s# k#@n
(@Nafishkhan1920) reported
Hi! A Service Request has been raised under CCPKI31026451503 which will be closed by 04-Nov-20. Nothing will happen . Airtel gives only false commitment and gives lot of excuses . It is Better to port and saves our hard earn money.@Airtel_Presence @DoT_India @reliancejio
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Abhishek Sachdeva, CA⚡️
(@TheRealSachdeva) reported
I have 2 new client interviews tonight, and my @reliancejio Fiber stopped working all of a sudden. Customer support is of no help. Would you be bearing my loos in revenue? @JioCare @jio_gigafiber
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மாறா சேட்டு
(@SettuOfficial) reported
No matter how cheap you sell, if your customer care is hopeless then you will lose your customers. This is @AJIOLife for you. #reliancejio pathetic customer service.
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ahmed saeed limbada
(@ahmedutfs) reported
@JioCare 6 months and no solution about network in our nani naroli area
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Rohit Rara
(@RohitRara) reported
@JioMart_Support @JioCare @reliancejio no clarity if the support team is working My refund has been stuck from last 2 months