Reliance Jio outages and service status in Sarusajai, Assam
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Sarusajai, including 2 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Apr 10, 5:18 PM GMT+5:30.
- Internet (48%)
- Phone (24%)
- Wi-fi (16%)
- Total Blackout (12%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sarusajai, Assam
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sarusajai, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 10: Problems at Reliance Jio
Reliance Jio is having issues since 09:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sarusajai, Assam
The most recent Reliance Jio outage reports came from the following cities: Guwahati.
| City | Problem Type | Report Time |
|---|---|---|
 Guwahati
|
Wi-fi | 10 hours ago |
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Guwahati
|
Internet | 12 hours ago |
|
Guwahati
|
Total Blackout | 1 day ago |
|
Guwahati
|
Internet | 2 days ago |
|
Guwahati
|
Phone | 3 days ago |
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Guwahati
|
Phone | 3 days ago |
Nearby cities with recent reports
11 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Sarusajai, Assam
Latest outage, problems and issue reports in Sarusajai and nearby locations:
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rahul hazarika (@rahulh20) reported from Guwahati, Assam@JioCare Why DM's? Are you not done covering up all your failures. Your services are becoming worse as days go by. That's my ticket MR00013ULD93. Do something to solve my issue.
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Raman Misra (@misra3314) reported from Guwahati, Assam@JioCare @_MukeshAmbani Your response carries no value,earlier you gave the time till 12.49 p.m. afternoon os 20th then engineer was supposed to visit on 20th at 5 p.m. then again at 9.30 a.m. on 21st. What is the problem with Ambani's Jio.
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Sam (@SamuelDas1) reported from Guwahati, Assam@JioCare Thanks. But your Jio Care response time is too slow and appalling. It's nearly 15 days now since we communicated our difficulties, we're getting assurances only. Blank assurance. Very discouraging.
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ajitesh | WEIGHT LOSS COACHING (@workdayphysique) reported from Guwahati, AssamLooks like I won't have good internet at least until evening. Booked a service time between 9-10am. Engineer rescheduled themselves first to 9:30am then to 3pm. Fml. @reliancejio @JioCare #jiofiber #guwahati
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Bk_____zzz (@Bk_____zzz) reported from Guwahati, Assam@JioCare The issue is not yet resolved. I am registering my complaint in consumer forum. You people are useless @reliancejio @JioCare
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Raman Misra (@misra3314) reported from Guwahati, Assam@JioCare With reference to Service Request Number SR00001AINKB for your JioFiber connection having JioFixedVoice Number +913613547334, your appointment with Jio service engineer is scheduled at your premises on 21-04-2022 : 09:30:00. No sign of your service engineer @_MukeshAmbani
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viv singh (@vivsingh7) reported from Guwahati, Assam@jiofiber @reliancejio @JioCare i have never experienced this type of customer service ever how jio provide to people. I need a technician coming to home today before 12pm take your equipment and refund my money back. I'm very disappointed with jio fiber service
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Indranee Phukan (@IndraneePhukan) reported from Guwahati, AssamExtremely poor connectivity in Ganeshguri area, Guwahati, @reliancejio @airtelindia
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Dugar Jagatsingh (@DJagatsingh) reported from Guwahati, Assam@sunchuravi @JioCare @jagograhakjago GREAT prestigious organizations Only assume assurance messages No problems solutions Call center not having seniors presence CARE of customers avoiding ONLY Jago CARE
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☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam@reliancejio @JioCare have your device picked up by tomorrow WITHOUT FAIL. Cease order: CO0000SG0ZGQ. I am done with you and will also leave the phone lines as well. UNPROFESSIONAL AT YOUR BEST
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MANISH CHAKRAVARTY (@MANISHC12674761) reported from Guwahati, Assam@reliancejio Jio's network is very bad, please fix it in our area,
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Dugar Jagatsingh (@DJagatsingh) reported from Guwahati, Assam@JioCare @kadam_ra01 Not installation charges it's Security refund due to not continuing Installation changes never refunded Even it's get BACK security deposit in Jio Fibre easily Try on to GET refunded Rs 1,000 It's YOUR duty to chase regularly
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Avishek Saikia (@AVISH6K) reported from Guwahati, Assam@JioCare Tired of chatting... Can u send someone to fix my issues. Paying 599 per month for nothing. Still waiting for your update. Details has been dm . @MukeshAmbaniOf
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r@hulz (@hardcorerahul) reported from Guwahati, Assam@JioCare of the technician nor anyone came to mine flat for jio fiber installation setup. I never expected such kind of pathetic service from Jio Team. I have already conveyed your support team that I need to get it set it up by today only for mine professional work but it was not done...
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Jayant Mohta (@jayantmohta) reported from Guwahati, Assam@JioCare @reliancejio hi had dm’ed certain details wrt to my query on Monday ie 06/02/2023 still waiting for resolution.
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Abhijit Samanta (@abhijitok) reported from Guwahati, Assam@JioCare Not able to use internet from last 1 week, only can access on YouTube. Kindly resolve this issues. @reliancejio Jio number - 9625084049
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Dibyendu Das (@dibyendu_das) reported from Guwahati, Assam@JioCare jiofiber down more than hour.cannot register my complain.
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Jagatsingh Dugar (@JagatsinghDuga1) reported from Guwahati, Assam@JioCare Can you please response to the issues of problems solution
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Abhilash Bapanasha (@abhibapanasha) reported from Guwahati, AssamExtremely unprofessional attitude of @JioFiberVoice service managers to install a new fiber connection. Such hilarious excuses for postponement. Everyone including customer desk is helpless other than to give false assurances. @reliancejio @JioCare
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Hriday raj (@hridaysyam) reported from Guwahati, Assam@reliancejio @JioCare Hello Team, there is no one on your end who’s picking up the customer care phone or responding, it will be really kind of you to call back
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Sujitkumarsahu (@Sujitku27038096) reported@JioCare Already 30 days passed what are you saying its in progress no one contacted last 30 days after payment..so i request you kindly cancel the connection and issue the refund.. Right now i am not interested for new connection
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shweta babbar (@ShwetaBabbarSha) reported@JioCare @JioCare no response from your team yet ? This is really not the kind of customer service we expect from a company like yours.
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Abhiraj Pali (@abhiraj315) reported@JioCare Hi @JioCare, Thanks for the update. I have received the SR (SR0000337EUD) via DM. Request you to please ensure this is resolved at the earliest and share a clear installation timeline or refund status. Looking forward to a quick resolution.
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Sujitkumarsahu (@Sujitku27038096) reported@reliancejio @JioCare @jio_fiber I booked jio fiber on 10 th March 2026 and paid 1200 but still no one contacted to set up connection till today that is 10th April 2026 so please cancel my booking give refund Order id - NO0001C5L26C
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himsyaaaar (@heee__man) reported@JioCare Please disconnect my connection and give back the refund if you cant provide the service
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Property Perception (@MukeshP66103) reported@JioCare This is extremely frustrating. There is no point of communication with your customer care number. Jio is a chore com6
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Umesh_Jagadal (@umeshjagadal) reported@JioCare Can you tell how long it's going to be an issue? If it's going to be daily then I might have to move to other providers @airtelindia.
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Aaryan sharma (@__aaryan_sharma) reportedYesterday recharge on my numbers ended and suddenly I can't even receive calls and it is shown as invalid...how can I make it work again or solutions anything I tried to connect to customer care but it's of no use @jiocare
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SAGAR (@sagar7cs) reported@reliancejio please take care of the network in Sagmootea tea Estate, Jakhalabandha Nagaon Assam. The network is so frustrating that people with weak hearts would die.
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NKPatil (@NKPatil_) reported@JioCare no or very slow connectivity