Reliance Jio outages and service status in Sarusajai, Assam
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 3 outage signals in the last 24 hours around Sarusajai, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jun 18, 2:25 PM GMT+5:30.
- Internet (80%)
- Wi-fi (17%)
- Phone (3%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sarusajai, Assam
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sarusajai, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 18: Problems at Reliance Jio
Reliance Jio is having issues since 04:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sarusajai, Assam
The most recent Reliance Jio outage reports came from the following cities: Guwahati.
| City | Problem Type | Report Time |
|---|---|---|
 Guwahati
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Internet | 8 hours ago |
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Guwahati
|
Internet | 23 hours ago |
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Guwahati
|
Wi-fi | 23 hours ago |
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Guwahati
|
Internet | 2 days ago |
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Guwahati
|
Internet | 3 days ago |
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Guwahati
|
Internet | 3 days ago |
Nearby cities with recent reports
11 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Sarusajai, Assam
Latest outage, problems and issue reports in Sarusajai and nearby locations:
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Avishek Saikia (@AVISH6K) reported from Guwahati, Assam@JioCare well your WhatsApp helpline doesn't have answer to my query. Can u help me with a contact number. Tired of chatting with the bots. Need to speak with a person
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Sultanul Hamid (@SultanulHamid) reported from Guwahati, AssamEveryday the @reliancejio network frequently disconnecting in every half an hour, we are facing heavy problem as we are working from home due to COVID. Requesting you please look into the matter. Area Pincode- 781136 Mahtoli.
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Avishek Chakravarty (@Avishek_96) reported from Guwahati, AssamAbsolutely no network connectivity of @reliancejio at #AgartalaAirport
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Abhilash Bapanasha (@abhibapanasha) reported from Guwahati, AssamExtremely unprofessional attitude of @JioFiberVoice service managers to install a new fiber connection. Such hilarious excuses for postponement. Everyone including customer desk is helpless other than to give false assurances. @reliancejio @JioCare
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Surman Ali (@alisurman0) reported from Guwahati, Assam@reliancejio Definitely have to tell that worst network. Area Tupamari No 1 Kamrup rural Assam, PIN 781127
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Preetam Barkataky (@preetam_bkty) reported from Guwahati, Assam@JioCare @reliancejio my plan is supposed to end on 29th and time wise till 11:59 PM it is 29th as show over app but it ended before due time. Why are they playing cheap game. Need a response ASAP. @consumerforum_ please help (2/2) Attached SS in (1/2) tweet
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Jayashree Das (@JayaDas20559804) reported from Guwahati, AssamFrom last few months the @reliancejio network is very bad very slow. Please fix the issue @JioCare @reliancejio
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Vineet Kumar Agarwal (@CAVineet2) reported from Guwahati, Assam@JioCare Your sales person and your technician told me to redeem the voucher of one month free subscription of data and already shown me method to redeem, and never told me to opt or pay for recharge. Now you have changed voice and telling this is ott voucher?
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Abhijit Samanta (@abhijitok) reported from Guwahati, Assam@JioCare Not able to use internet from last 1 week, only can access on YouTube. Kindly resolve this issues. @reliancejio Jio number - 9625084049
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Bk_____zzz (@Bk_____zzz) reported from Guwahati, Assam@JioCare The issue is not yet resolved. I am registering my complaint in consumer forum. You people are useless @reliancejio @JioCare
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☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam@reliancejio @JioCare You got people with false commitments in customer support, irresponsible field techs & ill mannered office staff in service centre at Agni Tower, Garchuk, Guwahati. My CO number for the router arrived and no one ever called to pick up. Shame on you guys👎
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Dibyendu Das (@dibyendu_das) reported from Guwahati, Assam@reliancejio my jiofiber down from more than a hour
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Dugar Jagatsingh (@DJagatsingh) reported from Guwahati, Assam@JioCare @kadam_ra01 Not installation charges it's Security refund due to not continuing Installation changes never refunded Even it's get BACK security deposit in Jio Fibre easily Try on to GET refunded Rs 1,000 It's YOUR duty to chase regularly
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☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, AssamIs anyone going to respond or you guys have no courtesy at all to resolve issues? @reliancejio @JioCare
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Manash Sarma (@manassarma1991) reported from Guwahati, Assam@JioCare Hi, I have already DM my problem I am a Welcome Offer user and is facing 5G network problem My 5G network disappeared suddenly at 9:15 PM and now I'm on 4G Please fix the issue
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Shamim Ahmed (@theshamimahmed) reported from Guwahati, Assam@JioCare yet not resolved my problem please do something ASAP
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ᗷᗴᗪᗩᖇՏᕼI ᗪᗩՏ ᑭ (@bedarshi_dp) reported from Guwahati, Assam@JioCare Hello team a sim is lost please help me. To block the same i dont remember the DOB against the sim card holder
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shresth krishnan dutta (@dutta_shresth) reported from Guwahati, Assam@reliancejio Plans like Rs 719 for 84 days validity is total exploitation of the customer.A company that charged a mere 200-300/- for the same 84 days validity now shooting it's price up to 719/- is a clear case of leveraging market Monopoly.@AshwiniVaishnaw
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shresth krishnan dutta (@dutta_shresth) reported from Guwahati, Assam@reliancejio has been regularly increasing it's rates leaving customers with no options to shift to other telecom providers as most of the them are having tower issues now since the advent of @reliancejio . Service of Jio is good but it has become too expensive now.
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Harekrishna Mandal (@Harekri44523076) reported from North Guwāhāti, Assam@reliancejio Why u called it 4g?? Slowest network ever. I can't use 0.5 gb of my 2.5 gb plan , and this condition happened in one of the prime location of India IIT GUWAHATI all users here survive with same problem. Plz before update anything update your infrastructure.shame
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Amit Kumar (@r43amit) reported@JioCare I will initiate legal proceedings and seek compensation for the loss caused by your negligence. Your repeated failures are leaving me with no other option. Enough of the excuses. Deliver the service you promised. @TRAI @DoT_India #JioFiber
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Amit Kumar (@r43amit) reported@JioCare Is this what Jio calls customer support? Customers are expected to wait for hours while your assigned engineer is completely unreachable.After days of outages, repeated missed commitments, fake timelines, rescheduled appointments,
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Kauntey Deshpande (@kaunteydeshpan1) reported@JioCare Sir it has already been 4 days..how much more??..ur service quality has hit rock bottom in Vile Parle with very poor mannered people like Vishwakarma.
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nagaprasad.sol 🌌 (@0xnaga) reported@lukius @reliancejio @JioCare Lol the tower is down
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Pramod P (@Pramod1357) reported@Airtel_Presence how to stop dnd ..so many spam call on your network than @JioCare why ?
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Deepak Dua (@dduatweets) reported@JioCare I need a resolution now you scamsters I'm. Waiting since morning
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Ritik Anand (@RitikAn84946653) reported@JioCare Matter has been escalated to Nodal Officer, but issue remains unresolved." I am already total 8 days
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KUSH KUMAR (@kumarkush) reported@JioCare Copy paste reply, I am simply asking for refund of my security money, you intelligent people are not able to understand this, just close your customer service rather than making mockery of yourself
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Prince mandal (@Princem94385914) reported@reliancejio first raised a complaint with JioFiber on ( 18 june 2025], but no permanent solution was provided. Despite repeated calls/emails, the issue persists without a satisfactory response. I have requested a technician visit, but the service has been delayed or ignored.
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shishir upadhyay (@shishirupadhyay) reported@JioCare @JioCare This is not customer support—it's a textbook example of negligence, incompetence, and complete disregard for paying customers.