Reliance Jio outages and service status in Sarusajai, Assam
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Sarusajai, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 13, 12:47 PM GMT+5:30.
- Internet (79%)
- Wi-fi (10%)
- Total Blackout (5%)
- Phone (5%)
- E-mail (2%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sarusajai, Assam
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sarusajai, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 13: Problems at Reliance Jio
Reliance Jio is having issues since 12:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sarusajai, Assam
The most recent Reliance Jio outage reports came from the following cities: Guwahati.
| City | Problem Type | Report Time |
|---|---|---|
 Guwahati
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Internet | 5 hours ago |
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Guwahati
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Internet | 3 days ago |
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Guwahati
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Internet | 3 days ago |
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Guwahati
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Internet | 4 days ago |
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Guwahati
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Internet | 5 days ago |
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Guwahati
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Internet | 5 days ago |
Nearby cities with recent reports
8 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Sarusajai, Assam
Latest outage, problems and issue reports in Sarusajai and nearby locations:
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Jagatsingh Dugar (@JagatsinghDuga1) reported from Guwahati, Assam@JioCare Got email totality negative effectively false quoted reply Care Really realized reality never be in Dark Ask them to get call to discuss It's now need of hours
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Ashik (@Ashik0fficial_) reported from Guwahati, Assam@JioCare I unable to make and receive calls, I also chat with jio care but not responsible. Please solve this issue....
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☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam@reliancejio @JioCare have your device picked up by tomorrow WITHOUT FAIL. Cease order: CO0000SG0ZGQ. I am done with you and will also leave the phone lines as well. UNPROFESSIONAL AT YOUR BEST
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Kulen kalita (@KalitaKulen) reported from Guwahati, Assam@reliancejio Please note I had received Jiofiber pickup time for +91 3613546437 on 9.00 am 18th Dec 21. But no response from your team. Please do the needful. Hope for a better service instead of negligence.
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☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam@JioCare I need the engineer today and keep your false promises within your company. If i do not see the engineer today and resolve my issue, i will throw away your router out of my balcony. Also compensation is to be made for my 3days work loss.
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Dugar Jagatsingh (@DJagatsingh) reported from Guwahati, Assam@JioCare GREAT It's too much in Prestigious reply on priorities Jio Fibre busy in Prestigious premium priorities Pls come on usual as issues is very simple & multiple agents call from multiple messages & replied questions from multiple mobile Twitter Pls GET senior's # to GET resolved
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Abhinav Dutta (@abhinavdutta111) reported from Guwahati, Assam@JioCare My jio fiber is out of service from last 2 days today one engineer came and fixed it and after few hours it went back to the same condition again I won't get my validity for these 2 days it just got wasted please look into this matter
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Vineet Kumar Agarwal (@CAVineet2) reported from Guwahati, Assam@JioCare Your sales person and your technician told me to redeem the voucher of one month free subscription of data and already shown me method to redeem, and never told me to opt or pay for recharge. Now you have changed voice and telling this is ott voucher?
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Abhijit Samanta (@abhijitok) reported from Guwahati, Assam@JioCare Not able to use internet from last 1 week, only can access on YouTube. Kindly resolve this issues. @reliancejio Jio number - 9625084049
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Avishek Saikia (@AVISH6K) reported from Guwahati, Assam@reliancejio can you look into my issues. No wander u take payments in advance and we pay to watch nothing. Issue with jio fibre
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Bhaskar Das (@mebhaskardas) reported from Guwahati, Assam@JioCare Been following up with a problem since May but no resolution everytime I raise a tweet your team just give a call give a apology and ask for more time... What excuse you have this time
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ajitesh | WEIGHT LOSS COACHING (@workdayphysique) reported from Guwahati, AssamLooks like I won't have good internet at least until evening. Booked a service time between 9-10am. Engineer rescheduled themselves first to 9:30am then to 3pm. Fml. @reliancejio @JioCare #jiofiber #guwahati
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Bk_____zzz (@Bk_____zzz) reported from Guwahati, Assam@JioCare The issue is not yet resolved. I am registering my complaint in consumer forum. You people are useless @reliancejio @JioCare
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CHANCHAL SARKAR (@CHANCHA02970660) reported from Guwahati, Assam@reliancejio what hopeless speed of internet is so slow total hopeless
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rahul hazarika (@rahulh20) reported from Guwahati, Assam@JioCare Why DM's? Are you not done covering up all your failures. Your services are becoming worse as days go by. That's my ticket MR00013ULD93. Do something to solve my issue.
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Manjeet Banerjee (@pyro_manjeet) reported from Guwahati, AssamWhat’s happening with the @reliancejio network…. Need assistance with my #iphone12 Esim
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Dugar Jagatsingh (@DJagatsingh) reported from Guwahati, Assam@JioCare Nothing then spoiling TIME It's again requested to solve the issue AWAITS
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SUBHAM SINGHANIA 🇮🇳 (@singhaniasubh12) reported from Guwahati, Assam@connectgurmeet @reliancejio @JioCare also belongs to the same category. Their voice service have recently dropped to a very low level. Despite complaining the service still remains the same.
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Saurav Vishwamitra 🇮🇳 (@vishwamitra_srv) reported from Guwahati, AssamDay 4, still no resolution. No communication from @JioCare @reliancejio.
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Change Maker (@changemaker_24) reported from Guwahati, Assam@reliancejio @JioCare @jio_internet What is going on in Guwahati, your marketing person takes installation amount without seeing possibility of installation. When it isn't done they done refund the money ? Please help before I drag that person to consumer court.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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tanujrawat (@tanujrawat1) reported@reliancejio @JioCare Dear Customer, Service request no SR00003AXNM1 has been raised in your account. You will receive an update for this request by 2026-07-13T12:17:57. Net issue not resolved last 6 month price increase
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Prityush bansal (@Prityush) reportedJio charged me for a 1499 rupee plan on airfiber and the person kept lying that i can get 300 mbps when airfiber doesnt support more than 100 mbps, and the customer care doesnt even wanna acknowledge that Calling customer care is no avail as they keep bouncing the calls Such pathetic service and connection quality @JioCare @reliancejio
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Bhartiye (@tarun4kdutta) reported@reliancejio @airtelindia Still nothing happend.. what to do with pathetic service.
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anil vashist (@akvashist2000) reported@JioCare Sorry to say that inspite of my many calls my issue is not resolved. Ph 9911119447
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JITESH CHAVAN (@Jitesh1913) reportedSuch a miserable service from @airtelindia @Airtel_Presence they tell me they’ll give me callback in 4 hours but never call, this is 3rd time in a week btw, my tickets are automatically closed, no acknowledgment of callback,I think I’ll switch to @JioCare
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JioCare (@JioCare) reported@KrishSaxenaa1 @reliancejio Hi Krish, we regret the inconvenience caused. Your complaint has been registered, however, due to system restrictions, we are unable to confirm the Engineer visit date & time. Request you to use the selfcare route to reschedule the engineer visit after 3 hours. Click (1/3)
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DeepCantCode (@DeepCantCode) reportedHey guys, can anyone tell me how to connect to Jio customer care @JioCare when you have already raised a service request for JioFiber? yesterday's storm cut my JioFiber wire outside, and I have a deadline by 10:00 PM tonight I need internet ASAP. I have around 5.6 GB of files.
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Alforid Alam (@AlforidINC) reported@JioCare It's been 3 days since I raised complaint SR000038L17V, but my issue is still unresolved. I'm facing unstable 5G network speeds with frequent drops, and my upload speed is as low as 200 KB/s, making the service practically unusable. This issue is affecting many Jio users
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Dr. MUNISH GHANGHAS (@MunishGhanGhas) reported@JioCare Dear Nelson. @jiocare Its been many days, my internet is not working and I am being still charged for these days. How many weeks you need to rectify the issue ??
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Vinay (@Tavi1010) reported@reliancejio my connection no is 8839538385. I had requested for connection relocation on 29 June 2026. But my connection has not relocated yet. Your service team didn't visit my location and have not contacted me yet but they reported that my address is not proper. Shame on you