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Reliance Jio outages and service status in Sarusajai, Assam

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Sarusajai, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • The most recent signal from this area was received Apr 29, 2:15 PM GMT+5:30.
  • 64% Internet (64%)
  • 19% Phone (19%)
  • 8% Total Blackout (8%)
  • 8% Wi-fi (8%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sarusajai, Assam

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sarusajai, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 30: Problems at Reliance Jio

Reliance Jio is having issues since 11:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sarusajai, Assam

The most recent Reliance Jio outage reports came from the following cities: Guwahati.

CityProblem TypeReport Time
Guwahati Internet 1 day ago
Guwahati Internet 2 days ago
Guwahati Wi-fi 3 days ago
Guwahati Internet 5 days ago
Guwahati Wi-fi 5 days ago
Guwahati Internet 6 days ago

Nearby cities with recent reports

Guwahati

11 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Sarusajai, Assam

Latest outage, problems and issue reports in Sarusajai and nearby locations:

  • Kalpajit_Dutta
    Kalpajit Dutta (@Kalpajit_Dutta) reported from Guwahati, Assam

    So #FIFAWorldCup ruined by #JioCinema, Frustrated!! @reliancejio please fix it!!

  • manassarma1991
    Manash Sarma (@manassarma1991) reported from Guwahati, Assam

    @reliancejio @JioCare i am not able to receive 5g network on my phone. My Welcome Offer is active Please help

  • dibyendu_das
    Dibyendu Das (@dibyendu_das) reported from Guwahati, Assam

    @reliancejio my jiofiber down from more than a hour

  • SamuelDas1
    Sam (@SamuelDas1) reported from Guwahati, Assam

    @JioCare I do have a Jio Fiber enabled landline phone. Recently there's been frequent call drops. Who and where to complaint? Please help.

  • manassarma1991
    Manash Sarma (@manassarma1991) reported from Guwahati, Assam

    @JioCare Hi, I have already DM my problem I am a Welcome Offer user and is facing 5G network problem My 5G network disappeared suddenly at 9:15 PM and now I'm on 4G Please fix the issue

  • workdayphysique
    ajitesh | WEIGHT LOSS COACHING (@workdayphysique) reported from Guwahati, Assam

    Looks like I won't have good internet at least until evening. Booked a service time between 9-10am. Engineer rescheduled themselves first to 9:30am then to 3pm. Fml. @reliancejio @JioCare #jiofiber #guwahati

  • Harekri44523076
    Harekrishna Mandal (@Harekri44523076) reported from North Guwāhāti, Assam

    @reliancejio Why u called it 4g?? Slowest network ever. I can't use 0.5 gb of my 2.5 gb plan , and this condition happened in one of the prime location of India IIT GUWAHATI all users here survive with same problem. Plz before update anything update your infrastructure.shame

  • hridaysyam
    Hriday raj (@hridaysyam) reported from Guwahati, Assam

    @reliancejio @JioCare Hello Team, there is no one on your end who’s picking up the customer care phone or responding, it will be really kind of you to call back

  • theshamimahmed
    Shamim Ahmed (@theshamimahmed) reported from Guwahati, Assam

    @JioCare yet not resolved my problem please do something ASAP

  • IndraneePhukan
    Indranee Phukan (@IndraneePhukan) reported from Guwahati, Assam

    Extremely poor connectivity in Ganeshguri area, Guwahati, @reliancejio @airtelindia

  • MANISHC12674761
    MANISH CHAKRAVARTY (@MANISHC12674761) reported from Guwahati, Assam

    @reliancejio Jio's network is very bad, please fix it in our area,

  • angshumandas88
    Angshuman Das (@angshumandas88) reported from Guwahati, Assam

    @JioCare +91 86383 96370 - Rupam Barman JIO Technician - He told that he won't be able to resolve the issue. Pls sort this out. Tomorrow will be Day 3 without internet.

  • JagatsinghDuga1
    Jagatsingh Dugar (@JagatsinghDuga1) reported from Guwahati, Assam

    @JioCare Can you please response to the issues of problems solution

  • BijitDa43303456
    Bijit Das (@BijitDa43303456) reported from Guwahati, Assam

    @JioCare Dear Jio, I have tried will all the possible solution, aside i am not only facing the issue on my phone nearly every people is facing the same issue Hoping for a quick solution from your end. My address- 8th mile Garobasti Near Ganesh Mandir City-Guwahati PIN-781023

  • Sourabhagat6191
    Sourabhagat619 (@Sourabhagat6191) reported from Guwahati, Assam

    @reliancejio From 4th of this month my jio fibre is not working, on the same day I have created service request, technician also visited but didn't repair the broken jio wire, how many more days will require to fix my issue?

  • rahulh20
    rahul hazarika (@rahulh20) reported from Guwahati, Assam

    @JioCare Why DM's? Are you not done covering up all your failures. Your services are becoming worse as days go by. That's my ticket MR00013ULD93. Do something to solve my issue.

  • pranab_deb1
    PRANAB (@pranab_deb1) reported from Guwahati, Assam

    @JioCare My Home Location Guwahati Assam Jio Internet Link Fully down. 2.36 minutes video run time 15 minutes above. So Please up the Link asasp. Now I share My Home Location Latitude & Longitude is :- 26.161894,91.696735 + Link speed screen shots. @reliancejio @TRAI

  • jayantmohta
    Jayant Mohta (@jayantmohta) reported from Guwahati, Assam

    @JioCare @reliancejio hi had dm’ed certain details wrt to my query on Monday ie 06/02/2023 still waiting for resolution.

  • AVISH6K
    Avishek Saikia (@AVISH6K) reported from Guwahati, Assam

    @JioCare Tired of chatting... Can u send someone to fix my issues. Paying 599 per month for nothing. Still waiting for your update. Details has been dm . @MukeshAmbaniOf

  • vishwamitra_srv
    Saurav Vishwamitra 🇮🇳 (@vishwamitra_srv) reported from Guwahati, Assam

    @JioCare why is it so ridicously difficult to raise a service request in the my jio app.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • HeavyDriver1886
    Hrishikesh (@HeavyDriver1886) reported

    @JioCare Internet down, complaint ignored, calls auto-disconnected. What kind of service is this? Fix ASAP. #JioFiber No. 2035283912

  • Guridhaliwal96
    Gurpreet Dhaliwal (@Guridhaliwal96) reported

    Same response repeated again. No complaint ID, no ETA. @JioCare @reliancejio Please provide: 1. Complaint ID 2. Exact resolution time (date & time) Otherwise I will escalate to TRAI/Appellate Authority.

  • YashKumar_1991
    Yash kumar (@YashKumar_1991) reported

    @JioCare Engineer not visited yet , kindly arrange the call back its frustrating and pathetic service from jio

  • kumarpdp_raj
    Pradeep Kumar (@kumarpdp_raj) reported

    @JioCare Hi @JioCare, why are you asking me to submit a new request or switch to AirFiber when my original relocation (SR000033UJZ1) was never completed? Order was cancelled without resolution. This is misleading and unfair. Please fix my original issue or provide proper refund.

  • RonakTiwari20
    Ronak Tiwari🇮🇳🇮🇳 (@RonakTiwari20) reported

    @JioCare Now i lost my all patience …. Pls fix today itself my issue

  • pravi67289
    Pravindra Singh (@pravi67289) reported

    @JioCare I am not able to do it as it's not working for me

  • sumitverma83171
    sumit verma (@sumitverma83171) reported

    @TRAI @reliancejio @JioCare Jio service has been very bad and it seems like their monopoly, I am paying the charges but connection is not available for more than 2 daysand it becomes frequent. Lot of complaints in the past 3 months. No reachability to customer care service.

  • OCrawl99223
    OutlierCrawl (@OCrawl99223) reported

    @JioCare Any update on the installation? I have been trying to contact the engineer since yesterday, but he is not answering calls. This is highly unprofessional. I also tried reaching customer care, but it is impossible to connect with an actual person for support.

  • MavuBevu
    Mavu Bevu (@MavuBevu) reported

    @JioCare Please Stop your Lip service and connect out Paid Internet which isn't working since Sunday? It's a premium paid service for which you have SLAs to fix? Your team can't tell lies? This has already been escalated to the state Nodal officer as well as the central office

  • Utkarsh25967007
    O Karnal (@Utkarsh25967007) reported

    Direct @Jiocare No use of recharging Airfiber. Low speed, low network connectivity, unwanted interruptions daily. Still no resolution on time. This is unacceptable. #JioAirFiber #PoorServic Village Marucha Tetarpur Jagdishpur 227809