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Reliance Jio outages and service status in Sarusajai, Assam

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 3 outage signals in the last 24 hours around Sarusajai, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received May 3, 4:15 PM GMT+5:30.
  • 68% Internet (68%)
  • 18% Phone (18%)
  • 10% Wi-fi (10%)
  • 5% Total Blackout (5%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sarusajai, Assam

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sarusajai, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 3: Problems at Reliance Jio

Reliance Jio is having issues since 11:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sarusajai, Assam

The most recent Reliance Jio outage reports came from the following cities: Guwahati.

CityProblem TypeReport Time
Guwahati Internet 1 hour ago
Guwahati Wi-fi 18 hours ago
Guwahati Internet 22 hours ago
Guwahati Internet 1 day ago
Guwahati Internet 2 days ago
Guwahati Internet 3 days ago

Nearby cities with recent reports

Guwahati

9 recent signals

1 hour ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Sarusajai, Assam

Latest outage, problems and issue reports in Sarusajai and nearby locations:

  • dibyendu_das
    Dibyendu Das (@dibyendu_das) reported from Guwahati, Assam

    @JioCare extremely pathetic service #nospeed #jio jiofiber repeatedly complaining

  • Gwhwhgwra
    G (@Gwhwhgwra) reported from Guwahati, Assam

    @JioCare Hey Jio.! Our Jio Fiber is out for a month due to Router issue as implied by your service man. They say that router needs to be replaced but there was no response from your side and we tried calling your service man too but ended up with sarcasm call jio care.!

  • DJagatsingh
    Dugar Jagatsingh (@DJagatsingh) reported from Guwahati, Assam

    @JioCare @kadam_ra01 Not installation charges it's Security refund due to not continuing Installation changes never refunded Even it's get BACK security deposit in Jio Fibre easily Try on to GET refunded Rs 1,000 It's YOUR duty to chase regularly

  • SamuelDas1
    Sam (@SamuelDas1) reported from Guwahati, Assam

    @JioCare I do have a Jio Fiber enabled landline phone. Recently there's been frequent call drops. Who and where to complaint? Please help.

  • BasumatarySanat
    Sanat Chandra Basumatary (@BasumatarySanat) reported from Guwahati, Assam

    @JioCare can we expect any support from your team..?

  • Ashik0fficial_
    Ashik (@Ashik0fficial_) reported from Guwahati, Assam

    @JioCare I unable to make and receive calls, I also chat with jio care but not responsible. Please solve this issue....

  • vivsingh7
    viv singh (@vivsingh7) reported from Guwahati, Assam

    @jiofiber @reliancejio @JioCare i have never experienced this type of customer service ever how jio provide to people. I need a technician coming to home today before 12pm take your equipment and refund my money back. I'm very disappointed with jio fiber service

  • SamuelDas1
    Sam (@SamuelDas1) reported from Guwahati, Assam

    @JioCare Last 5 days I've been requesting Jio Fiber personnel at Silchar Assam to install landline against 3842 353693, they keep changing dates, no action. Very, very, very poor service at Silchar, Assam. @reliancejio

  • jayantmohta
    Jayant Mohta (@jayantmohta) reported from Guwahati, Assam

    @JioCare @reliancejio hi had dm’ed certain details wrt to my query on Monday ie 06/02/2023 still waiting for resolution.

  • Harekri44523076
    Harekrishna Mandal (@Harekri44523076) reported from Guwahati, Assam

    @reliancejio What is this? In my area from last few days internet speed slow gradually then I call jio care they told me that many user used jio simultaneously that's why speed become slow, But my question is who is the responsible for it??

  • KalitaKulen
    Kulen kalita (@KalitaKulen) reported from Guwahati, Assam

    @reliancejio Please note I had received Jiofiber pickup time for +91 3613546437 on 9.00 am 18th Dec 21. But no response from your team. Please do the needful. Hope for a better service instead of negligence.

  • dibyendu_das
    Dibyendu Das (@dibyendu_das) reported from Guwahati, Assam

    @somitsrivastav_ @JioCare Similar issue here too @guwahati no speed slow internet

  • GhoshDoly
    doly ghosh (@GhoshDoly) reported from Guwahati, Assam

    Frequent connection disruption in Jio Fiber. Poor response from the technical team. Can anyone help me out? @reliancejio @JioFiberVoice

  • SUBHJYOTI
    🇮🇳🇮🇳SP🇮🇳🇮🇳 (@SUBHJYOTI) reported from Guwahati, Assam

    @JioCare @reliancejio made payment of ₹4033/- against jio account Id 900190048606 on 22/09/2020 but till date neither received the fibre connection nor the refund. Written numerous email to local officials at #Guwahati but no help. I don’t think #JioFiber will loot my money??

  • DJagatsingh
    Dugar Jagatsingh (@DJagatsingh) reported from Guwahati, Assam

    @JioCare @shardenedu GREAT Assuring on assumptions but no solution Simply wastage of Energy Need control by senior management OFFICIAL to CARE prestigious positions of the Reliance Can it GET eye of management All is NEED of HOURS

  • mebhaskardas
    Bhaskar Das (@mebhaskardas) reported from Guwahati, Assam

    @JioCare Been following up with a problem since May but no resolution everytime I raise a tweet your team just give a call give a apology and ask for more time... What excuse you have this time

  • subhankar29
    subhankar (@subhankar29) reported from Guwahati, Assam

    @JioCare @reliancejio pathetic service as I was hearing from people, two days wifi gone no one bothers to my complaint, a big thanks 🙏 complaint number SR00001DW17S

  • vishwamitra_srv
    Saurav Vishwamitra 🇮🇳 (@vishwamitra_srv) reported from Guwahati, Assam

    Day 4, still no resolution. No communication from @JioCare @reliancejio.

  • vishwamitra_srv
    Saurav Vishwamitra 🇮🇳 (@vishwamitra_srv) reported from Guwahati, Assam

    @JioCare why is it so ridicously difficult to raise a service request in the my jio app.

  • vishwamitra_srv
    Saurav Vishwamitra 🇮🇳 (@vishwamitra_srv) reported from Guwahati, Assam

    Day 6. Waiting for resolution. Even local operators offer a better resolution time then @JioCare

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • goyalshubham48
    Shubham Goyal (@goyalshubham48) reported

    @JioCare One of your engineers visited and, after diagnosing the issue, informed me that it would need to be handled by another team as he was unable. This is highly disappointing—Jio is wasting time without any progress.Escalate this issue & ensure it resolved on priority. CO0001S4I8W5

  • ReubenMenezes1
    Reuben Menezes (@ReubenMenezes1) reported

    @JioCare Hi team, i stay at Vakola, Santacruz. For the last 3 months or so, there is outage of Jio internet services mostly on weekends. The downtime is largely in the range of 6 to 12 hours. Many buildings in Vakola are impacted. Request help in getting this addressed permanenty

  • SantoshJN
    Santosh Natekar (@SantoshJN) reported

    @JioCare You have wrong information, In my building only I'm facing the issue, 3days back your engineer told me that the router is faulty and need to replace the same. Still no one came to replace it.

  • sachinalshi
    sachin alshi (@sachinalshi) reported

    @JioCare @pkspeaks2 Nothing will happen. Jio is worst

  • RBZ_Talkiez
    RB Talkies (@RBZ_Talkiez) reported

    @reliancejio @TRAI The customer service agent openly says I cannot raise complaint and I can go ahead and call customer service number - this is not giving any improvements to my situation. @TRAI not just jio everytime I run into issues I have to beg to my ISP , fake out that I'm leaving country.

  • manishbonala
    Manish (@manishbonala) reported

    What the hell is wrong with the @reliancejio network?? It works very well when we have to recharge again though. Your towers are going down or what?? Such a shame @JioCare

  • rishikant_us
    Asurari (@rishikant_us) reported

    Goodbye @airtelindia you lose me to @reliancejio once more. recharge due in 2 more days, suddenly 'no balance for call' message,I immediately recharged for next 3 months in panic. All Calls fail,message keeps coming. 121 is a bot, that doesn't have / understand this option. PORT

  • Balaji79651412
    Balaji (@Balaji79651412) reported

    @JioCare @reliancejio We are suffering without Jio Fiber net connection which has not functioning since Wednesday till date.They are unable to fix the problem. I understand even my neighbour to whom I recommended Jio is also suffering without the jio internet connection.

  • Himansh13580778
    Himanshu Rathore  (@Himansh13580778) reported

    @JioCare Are you ******* idiot? Bs reply krna hai to kuch bhi reason mention karoge? Doi you even know what the exact situation? Preety dumb ***

  • Mantravadi007
    Mantravadi (@Mantravadi007) reported

    .@JioCare #JioFibre Jio is the new MTNL of Mumbai. Same indifference to complaints of poor service. My service down for 3 days now and no light at end of tunnel. Our country is back to square one after all talk of telecom revolution. All monopolies end up behaving this way.