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Reliance Jio outages and service status in Sarusajai, Assam

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Sarusajai, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 4, 4:16 AM GMT+5:30.
  • 74% Internet (74%)
  • 15% Wi-fi (15%)
  • 5% Total Blackout (5%)
  • 5% Phone (5%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sarusajai, Assam

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sarusajai, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 3: Problems at Reliance Jio

Reliance Jio is having issues since 11:30 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sarusajai, Assam

The most recent Reliance Jio outage reports came from the following cities: Guwahati.

CityProblem TypeReport Time
Guwahati Internet 1 hour ago
Guwahati Internet 1 day ago
Guwahati Internet 2 days ago
Guwahati Internet 3 days ago
Guwahati Internet 5 days ago
Guwahati Internet 5 days ago

Nearby cities with recent reports

Guwahati

9 recent signals

1 hour ago

Community Discussion

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Reliance Jio Issues Reports Near Sarusajai, Assam

Latest outage, problems and issue reports in Sarusajai and nearby locations:

  • vishwamitra_srv
    Saurav Vishwamitra 🇮🇳 (@vishwamitra_srv) reported from Guwahati, Assam

    Day 6. Waiting for resolution. Even local operators offer a better resolution time then @JioCare

  • AVISH6K
    Avishek Saikia (@AVISH6K) reported from Guwahati, Assam

    @JioCare Tired of chatting... Can u send someone to fix my issues. Paying 599 per month for nothing. Still waiting for your update. Details has been dm . @MukeshAmbaniOf

  • mebhaskardas
    Bhaskar Das (@mebhaskardas) reported from Guwahati, Assam

    @JioCare Been following up with a problem since May but no resolution everytime I raise a tweet your team just give a call give a apology and ask for more time... What excuse you have this time

  • misra3314
    Raman Misra (@misra3314) reported from Guwahati, Assam

    @JioCare With reference to Service Request Number SR00001AINKB for your JioFiber connection having JioFixedVoice Number +913613547334, your appointment with Jio service engineer is scheduled at your premises on 21-04-2022 : 09:30:00. No sign of your service engineer @_MukeshAmbani

  • AVISH6K
    Avishek Saikia (@AVISH6K) reported from Guwahati, Assam

    @reliancejio fiber number 03613526442. Paying for services can't use. After sales service pathetic. +91 70029 93796 your representative has stopped answering my calls. Discovery not working. Not sign of universal and lions gate app. Kindly do the needful

  • dibyendu_das
    Dibyendu Das (@dibyendu_das) reported from Guwahati, Assam

    @JioCare extremely pathetic service #nospeed #jio jiofiber repeatedly complaining

  • vishwamitra_srv
    Saurav Vishwamitra 🇮🇳 (@vishwamitra_srv) reported from Guwahati, Assam

    Day 4, still no resolution. No communication from @JioCare @reliancejio.

  • KhagenGogoi15
    ☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam

    @JioCare Stop sending me your default templates...you have ZERO process knowledge and give me a date you would EXPECT my resolution to happen

  • vivsingh7
    viv singh (@vivsingh7) reported from Guwahati, Assam

    @jiofiber @reliancejio Most unexpected experience with jio service. Unbelievable that's how customer service and support work. Put the request for relocation and not getting information and placing different requests by themselves. I need to cancel my service and refund my money

  • SUBHJYOTI
    🇮🇳🇮🇳SP🇮🇳🇮🇳 (@SUBHJYOTI) reported from Guwahati, Assam

    @JioCare @reliancejio made payment of ₹4033/- against jio account Id 900190048606 on 22/09/2020 but till date neither received the fibre connection nor the refund. Written numerous email to local officials at #Guwahati but no help. I don’t think #JioFiber will loot my money??

  • KhagenGogoi15
    ☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam

    Is anyone going to respond or you guys have no courtesy at all to resolve issues? @reliancejio @JioCare

  • JagatsinghDuga1
    Jagatsingh Dugar (@JagatsinghDuga1) reported from Guwahati, Assam

    @JioCare Great happy feeling & thinking All the desired issues are clear for the desired experience of hours Only unnecessary assume assurance One year rembrance ceremony overview Ask senior officials to get call to discuss discovered Jio # +917002943548 It's now need of hour

  • DJagatsingh
    Dugar Jagatsingh (@DJagatsingh) reported from Guwahati, Assam

    @JioCare @shardenedu GREAT Assuring on assumptions but no solution Simply wastage of Energy Need control by senior management OFFICIAL to CARE prestigious positions of the Reliance Can it GET eye of management All is NEED of HOURS

  • rahulh20
    rahul hazarika (@rahulh20) reported from Guwahati, Assam

    @JioCare Why DM's? Are you not done covering up all your failures. Your services are becoming worse as days go by. That's my ticket MR00013ULD93. Do something to solve my issue.

  • KhagenGogoi15
    ☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam

    @JioCare Where is the engineer??????? Please do not test my patience. I have already lost many days of my job because of your poor service.

  • rahulh20
    rahul hazarika (@rahulh20) reported from Guwahati, Assam

    @JioCare It's been over 10 days now my issue is still unresolved? What's the status of my ticket? @TRAI

  • deerghayu23
    Deerghayu Phukan (@deerghayu23) reported from Guwahati, Assam

    @reliancejio I have done the documentation for Jio Fiber day before yesterday. Yesterday, a representative confirmed for installation today, but it wasn't installed today as well. I have been calling the representative but calls never gets answered. @JioCare

  • Harekri44523076
    Harekrishna Mandal (@Harekri44523076) reported from North Guwāhāti, Assam

    @reliancejio Why u called it 4g?? Slowest network ever. I can't use 0.5 gb of my 2.5 gb plan , and this condition happened in one of the prime location of India IIT GUWAHATI all users here survive with same problem. Plz before update anything update your infrastructure.shame

  • KhagenGogoi15
    ☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam

    @JioCare I will wait till 21st May 2022. Either my issue is resolved or you arrange a disconnection of my device/will throw it and replace with Airtel 5G. I am shocked to see the same response template time and again. Do you guys even know to act emphatic???

  • hoque_inam
    Inamul Hoque🇮🇳🇮🇳 (@hoque_inam) reported from Guwahati, Assam

    @reliancejio Hello 👋 I am a Jio user , My device 5G and i also give letest version update in my device. There is a big problem, why my connection not available for 5G? Please give me answer.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • er_manish07
    Manish Chakraborty🇮🇳 (@er_manish07) reported

    @JioCare How many days more to resolve this issue? How can such fraud activity be allowed? Refund my money ASAP.

  • bjpranjankumar
    Ranjan Kumar (@bjpranjankumar) reported

    @reliancejio @JioCare No. :- +91-6213589358 My 2.5-year-old AirFiber has been down for 3 days. 4 complaints – no resolution. If it is not restored by 5 PM tomorrow, I will approach the Consumer Forum + Press. This is the MLA of the people speaking. Ranjan Kumar MLA, 94 - Muzaffarpur Bihar. #JioDown ---

  • satishchaubey5
    satish chaubey (@satishchaubey5) reported

    Jio network is completely down in Mundra port area. No towers, no internet, and calls are failing. Anyone else facing this? Fix this soon @JioCare! #JioDown #Mundraport @reliancejio

  • ankuragarwal172
    Ankur Agarwal (@ankuragarwal172) reported

    @JioCare @jio_fiber even after multiple calls and follow ups, technician still did no visit and issue is still there. What is this behaviour after forcing 12k for 18 months plan? Why is there no plan for less tenure? Is it because you want to loot customers by forcing them for 12 months?

  • ravishankar300
    Ravi Shankar Kumar🇮🇳 (@ravishankar300) reported

    Instead of closing the account, I've now received a bill of around ₹1,800 for a service I haven't used after relocating. Kindly cancel the connection immediately, reverse these incorrect charges, and confirm the closure. @JioCare @AkashMAmbani

  • KraziKarthick
    Karthick (@KraziKarthick) reported

    @VPRAI19 @JioCare @reliancejio They are just giving the default template answers. Worst customer care.

  • Viralfoodrecipi
    Viral Food Recepies (@Viralfoodrecipi) reported

    Hello @reliancejio @JioCare I have been trying to call or contact cx care for the issues I have been facing with my jio number. Could you please arrange a callback... Else I would have to port my number..

  • NitinSarmal
    𓅓 (@NitinSarmal) reported

    @reliancejio @JioCare as I had a conversation with customer care staff, still no visit organised for jio air fiber connection, the jio fiber number is +91-1893357775 on the name of ambika. Fix the issue asap, as the wifi speed is really unacceptable.

  • TamalMa06847413
    Tamal (@TamalMa06847413) reported

    @JioCare I work night shifts. When my internet goes down at 12:35 AM and the earliest repair is around 11 AM the next day, that’s nearly 12 hours without service. Every time this happens, I have to spend extra on mobile data just to do my job. Who'll reimburse that? @JioCare (2/3)

  • PatidarPwn
    Pawan Patidar (@PatidarPwn) reported

    @JioCare @desimemeX 3Internet speed at my location is now 0 Mbps. After waiting since 24 October 2024, I'm porting my number. I will never use Jio again. Unacceptable service. @JioCare #Jio #PortOut