Reliance Jio outages and service status in Sarusajai, Assam
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Sarusajai, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 12, 3:18 AM GMT+5:30.
- Internet (69%)
- Wi-fi (14%)
- Total Blackout (10%)
- E-mail (3%)
- Phone (3%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sarusajai, Assam
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sarusajai, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 12: Problems at Reliance Jio
Reliance Jio is having issues since 05:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sarusajai, Assam
The most recent Reliance Jio outage reports came from the following cities: Guwahati.
| City | Problem Type | Report Time |
|---|---|---|
 Guwahati
|
Wi-fi | 20 hours ago |
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Guwahati
|
Internet | 4 days ago |
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Guwahati
|
Total Blackout | 4 days ago |
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Guwahati
|
Total Blackout | 4 days ago |
|
Guwahati
|
Internet | 7 days ago |
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Guwahati
|
Internet | 7 days ago |
Nearby cities with recent reports
5 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Sarusajai, Assam
Latest outage, problems and issue reports in Sarusajai and nearby locations:
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☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam@reliancejio @JioCare have your device picked up by tomorrow WITHOUT FAIL. Cease order: CO0000SG0ZGQ. I am done with you and will also leave the phone lines as well. UNPROFESSIONAL AT YOUR BEST
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Harekrishna Mandal (@Harekri44523076) reported from Guwahati, Assam@reliancejio What is this? In my area from last few days internet speed slow gradually then I call jio care they told me that many user used jio simultaneously that's why speed become slow, But my question is who is the responsible for it??
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Bikash (@bikash_rai90) reported from Guwahati, Assam@Airtel_Presence @Airtel_Presence @JioCare Today wil the 3rd consecutive day, no Internet....Great service airtel? Please stop giving fake promises
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Sanjeev Kumar Das (@Sanjeev50598071) reported from Guwahati, AssamAfter spending thousands of money I am getting poor internet. I am going to port JioSim @JioCare or break the simcard 😡😡
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Indranee Phukan (@IndraneePhukan) reported from Guwahati, AssamExtremely poor connectivity in Ganeshguri area, Guwahati, @reliancejio @airtelindia
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Hriday raj (@hridaysyam) reported from Guwahati, Assam@reliancejio @JioCare Hello Team, there is no one on your end who’s picking up the customer care phone or responding, it will be really kind of you to call back
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Avishek Saikia (@AVISH6K) reported from Guwahati, Assam@reliancejio fiber number 03613526442. Paying for services can't use. After sales service pathetic. +91 70029 93796 your representative has stopped answering my calls. Discovery not working. Not sign of universal and lions gate app. Kindly do the needful
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Irish Kalita (@irish_kalita) reported from Guwahati, Assam@JioCare Please don't give people fake hope that you're gonna fix it. Every time you people are just asking mobile number address. Which floor i reside. Then said our team are working with it and it'll get fixed as soon as possible. I'm hearing this from last 3 years
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viv singh (@vivsingh7) reported from Guwahati, Assam@jiofiber @reliancejio Most unexpected experience with jio service. Unbelievable that's how customer service and support work. Put the request for relocation and not getting information and placing different requests by themselves. I need to cancel my service and refund my money
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Raman Misra (@misra3314) reported from Guwahati, Assam@JioCare @_MukeshAmbani Your response carries no value,earlier you gave the time till 12.49 p.m. afternoon os 20th then engineer was supposed to visit on 20th at 5 p.m. then again at 9.30 a.m. on 21st. What is the problem with Ambani's Jio.
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Manash Sarma (@manassarma1991) reported from Guwahati, Assam@reliancejio It's shameful and disgusting that Jio 5G is in my city and i have a 5G phone that supports Jio SA 5G but still i am unable to use it and I have not received any Welcome Offer invitation from Jio yet. I have done everything to use 5G Only launching 5G will not help. Let us use it
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doly ghosh (@GhoshDoly) reported from Guwahati, AssamFrequent connection disruption in Jio Fiber. Poor response from the technical team. Can anyone help me out? @reliancejio @JioFiberVoice
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SUBHAM SINGHANIA 🇮🇳 (@singhaniasubh12) reported from Guwahati, Assam@connectgurmeet @reliancejio @JioCare also belongs to the same category. Their voice service have recently dropped to a very low level. Despite complaining the service still remains the same.
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Dugar Jagatsingh (@DJagatsingh) reported from Guwahati, Assam@sunchuravi @JioCare @jagograhakjago GREAT prestigious organizations Only assume assurance messages No problems solutions Call center not having seniors presence CARE of customers avoiding ONLY Jago CARE
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Avishek Saikia (@AVISH6K) reported from Guwahati, Assam@reliancejio can you look into my issues. No wander u take payments in advance and we pay to watch nothing. Issue with jio fibre
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ajitesh | WEIGHT LOSS COACHING (@workdayphysique) reported from Guwahati, AssamLooks like I won't have good internet at least until evening. Booked a service time between 9-10am. Engineer rescheduled themselves first to 9:30am then to 3pm. Fml. @reliancejio @JioCare #jiofiber #guwahati
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Rejaul (@RejaulKarim1) reported from Guwahati, Assam@reliancejio , @JioCare kindly help me in getting the status of my MNP. It was for my number 9435144500, tried your call centre but no response.
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Jayant Mohta (@jayantmohta) reported from Guwahati, Assam@JioCare @reliancejio hi had dm’ed certain details wrt to my query on Monday ie 06/02/2023 still waiting for resolution.
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Avishek Saikia (@AVISH6K) reported from Guwahati, Assam@reliancejio pathetic service from your staff... What is your call centre number
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PRANAB (@pranab_deb1) reported from Guwahati, Assam@JioCare My Home Location Guwahati Assam Jio Internet Link Fully down. 2.36 minutes video run time 15 minutes above. So Please up the Link asasp. Now I share My Home Location Latitude & Longitude is :- 26.161894,91.696735 + Link speed screen shots. @reliancejio @TRAI
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Rakesh ghai (@Rakeshghai10) reported@JioCare I have already shared my account details. It has been over 90 minutes with zero updates and 3 days without service. Please confirm the exact time the engineer will arrive today. This is impacting my work.
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Sundar (@i_amsriram23) reportedHi @JioCare wifi not working of one my fibre number . Kindly check and resolve the issue it's making difficult to work with this pathetic network
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Anuj (@anuj414) reported@reliancejio @JioCare Fibre service is not working since afternoon Have raised ticket SR00002NDDW2 Bigger question here, who will take the accountability of this? I do WFH and its affecting my work I pay for 28 days, will I get refund of this day or I get 1 day extra internet?
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Satish Tripathi (@satishtripathii) reported@reliancejio @reliancejioCare My Jio network issue is still unresolved despite repeated complaints and previous SRs. I am continuously facing poor network, call drops, poor voice quality and extremely slow/unusable internet.
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Ashish Parwani (@ashishpfo) reported@Neend_Ki_Rani @JioCare Yes we are tooo suffering from Jio issue very very very bad experience now days 💔💔💔🤬🤬🤬🤬🤬
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Ananya (@blessings_soul) reportedI've been using Airtel Postpaid for 5+ years and Airtel Black for around 2 years. @airtelindia promised priority service for Postpaid users, but I keep getting the same "fast lane" experience. I pay ₹2.5K+ every month, yet my 100 Mbps Wi-Fi often struggles to cross 40–50 Mbps. At night, it sometimes disconnects completely, forcing me to switch to Jio. At this point, is it finally time to switch to @reliancejio ?
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RAJU SEN (@rjsen01) reported@JioCare Service request no SR00003DXIGZ Please call back regarding this in urgent basis
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Siddharth M Tripathi (@msidheart) reportedYetagain!! No intrnt since last nyt 11pm. No cust care contact. Technician visit scheduled 7 am today. Still none asignd. Anothr day of outage. Still #deny? U stole 6 days srvc n deny tocompensate #shame #india @JioCare
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Aditi Raval 🇮🇳 (@aditiraval) reported@Pranjal_97_ @JioCare @SamsungIndia Is it Samsung issue?
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Deepak (@deepakr772003) reported@JioCare My alternate number is 9711878968 ,9953638447 .I do not understand how providing alternate number would help to escalate .There is a higher power issue in entire area of Krishna nagar for jio fiber and I m under the impression that team is aware of the issue but unable 2 resolve