Reliance Jio outages and service status in Sarusajai, Assam
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Sarusajai, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Apr 12, 2:39 PM GMT+5:30.
- Internet (48%)
- Phone (24%)
- Wi-fi (16%)
- Total Blackout (12%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sarusajai, Assam
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sarusajai, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 12: Problems at Reliance Jio
Reliance Jio is having issues since 11:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sarusajai, Assam
The most recent Reliance Jio outage reports came from the following cities: Guwahati.
| City | Problem Type | Report Time |
|---|---|---|
 Guwahati
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Internet | 3 hours ago |
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Guwahati
|
Wi-fi | 2 days ago |
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Guwahati
|
Internet | 2 days ago |
|
Guwahati
|
Total Blackout | 3 days ago |
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Guwahati
|
Internet | 4 days ago |
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Guwahati
|
Phone | 4 days ago |
Nearby cities with recent reports
10 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Sarusajai, Assam
Latest outage, problems and issue reports in Sarusajai and nearby locations:
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☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam@reliancejio @JioCare have your device picked up by tomorrow WITHOUT FAIL. Cease order: CO0000SG0ZGQ. I am done with you and will also leave the phone lines as well. UNPROFESSIONAL AT YOUR BEST
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Sanat Chandra Basumatary (@BasumatarySanat) reported from Guwahati, Assam@JioCare can we expect any support from your team..?
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Dibyendu Das (@dibyendu_das) reported from Guwahati, Assam@somitsrivastav_ @JioCare Similar issue here too @guwahati no speed slow internet
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Preetam Barkataky (@preetam_bkty) reported from Guwahati, Assam@JioCare @reliancejio my plan is supposed to end on 29th and time wise till 11:59 PM it is 29th as show over app but it ended before due time. Why are they playing cheap game. Need a response ASAP. @consumerforum_ please help (2/2) Attached SS in (1/2) tweet
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shresth krishnan dutta (@dutta_shresth) reported from Guwahati, Assam@reliancejio has been regularly increasing it's rates leaving customers with no options to shift to other telecom providers as most of the them are having tower issues now since the advent of @reliancejio . Service of Jio is good but it has become too expensive now.
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Bhaskar Das (@mebhaskardas) reported from Guwahati, Assam@JioCare Been following up with a problem since May but no resolution everytime I raise a tweet your team just give a call give a apology and ask for more time... What excuse you have this time
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Dibyajyoti (@dibyajnath) reported from Guwahati, Assam@reliancejio @JioCare I tried relocate jio fibre in my new place in Guwahati but i was failed. If your Jio Fibre is not available at that prime place of Guwahati,Assam then I wish to discontinue the service. Please help me regarding this.
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Abhilash Bapanasha (@abhibapanasha) reported from Guwahati, AssamExtremely unprofessional attitude of @JioFiberVoice service managers to install a new fiber connection. Such hilarious excuses for postponement. Everyone including customer desk is helpless other than to give false assurances. @reliancejio @JioCare
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☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, AssamIs anyone going to respond or you guys have no courtesy at all to resolve issues? @reliancejio @JioCare
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Abhinav Dutta (@abhinavdutta111) reported from Guwahati, Assam@JioCare My jio fiber is out of service from last 2 days today one engineer came and fixed it and after few hours it went back to the same condition again I won't get my validity for these 2 days it just got wasted please look into this matter
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Gautam Agarwalla (@GautamAgarwall3) reported from Guwahati, Assam@JioCare Still no progress. Only word commintments going on. Very disgusting service from your end.
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Raman Misra (@misra3314) reported from Guwahati, Assam@JioCare @_MukeshAmbani Your response carries no value,earlier you gave the time till 12.49 p.m. afternoon os 20th then engineer was supposed to visit on 20th at 5 p.m. then again at 9.30 a.m. on 21st. What is the problem with Ambani's Jio.
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☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam@JioCare Where is the engineer??????? Please do not test my patience. I have already lost many days of my job because of your poor service.
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☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam@JioCare Stop sending me your default templates...you have ZERO process knowledge and give me a date you would EXPECT my resolution to happen
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Dibyendu Das (@dibyendu_das) reported from Guwahati, Assam@JioCare extremely pathetic service #nospeed #jio jiofiber repeatedly complaining
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doly ghosh (@GhoshDoly) reported from Guwahati, AssamFrequent connection disruption in Jio Fiber. Poor response from the technical team. Can anyone help me out? @reliancejio @JioFiberVoice
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Vineet Kumar Agarwal (@CAVineet2) reported from Guwahati, Assam@JioCare Your sales person and your technician told me to redeem the voucher of one month free subscription of data and already shown me method to redeem, and never told me to opt or pay for recharge. Now you have changed voice and telling this is ott voucher?
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Avishek Saikia (@AVISH6K) reported from Guwahati, Assam@JioCare Service Request number SR00001DR6RI has been logged Can you please update me on the status of this sr
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Sam (@SamuelDas1) reported from Guwahati, Assam@reliancejio My office at Guwahati took 4 PP corporate connections. After 1 month they're dead. No bills sent to us. Your staff says pay through Jio App, which isn't possible, because we need bills and payment to be made through NEFT. Please help.
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☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam@reliancejio @JioCare You got people with false commitments in customer support, irresponsible field techs & ill mannered office staff in service centre at Agni Tower, Garchuk, Guwahati. My CO number for the router arrived and no one ever called to pick up. Shame on you guys👎
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Rishabh Yadav (@Rishabh69346412) reported@JioCare JioAirFiber install ka time diya, engineer na call na visit. Order No: NO0001CTIDE0. Customer support bas “in progress” bolke call cut kar deta hai. Service seriously disappointing 😐 #JioAirFiber #CustomerExperience
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Vimal (@v5_star) reported@JioCare my fibre connection is not working today so I lodged an online call back from app and I was told by customer care executive that there is service disruption accross UP . Is it true ?
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Nivesh Tyagi (@nivesh_tyagi12) reported@JioCare My JioFiber is down with a blinking red light. Tried restarting, but no response from the app or customer care. MAC ID: A8881FFE3789 RSN: RSVOTHJBS025623 Please schedule a technician or check the line status in my area immediately. #JioFiber
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UnknownSingh (@nitcahn) reported@JioMart Requesting everyone on X to please tag @JioMart and @reliancejio so they notice this issue and help resolve it quickly.
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Sundaresan (@kingsundar) reported@JioCare Successfully another day of Internet. The Internet is not available and representatives is expected to come tomorrow only. Guys this is how is the service of JIO Fiber. Please avoid using Jio…
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keshavaggarwal (@keshavaggarwa13) reported@JioCare jio airfibre not working Router showing blinking red light since one day Customer support says *** diagnostics But it isn't able to connect How to schedule an appointment if run diagnostics not working Fed up with jio
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_mahesh (@Maheshmahiiiiii) reported@JioMart_Support @JioMart_Support @reliancejio it's already 5 days.. any update? This is an example of how worst your customer service is. #worst #worstCustomerSupport
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Rishi Kakkar (@Rishi_Kakkar_) reported@JioCare The issue is resolved now. Thanks for your service. The scheduled home visit (Engineer Satpal Das on 14 Apr 5-6 PM) is no longer needed. Please cancel it.
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Syed Shahab (@SyedShahab_in) reported@JioCare Finally back online, but no thanks to @JioCare’s "support." It took 4 days, a missed slot, fake status, & a threat to the Appellate to get a 5-min fix. Stop treating customers like numbers. Your IVR is a joke. "Press 1 or 2" isn't service—it’s a barrier. Be human, not a machine.
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Saurabh (@me_soru) reported@reliancejio hello net is not working at my place please fix it.