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Reliance Jio outages and service status in Sarusajai, Assam

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 4 outage signals in the last 24 hours around Sarusajai, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • The most recent signal from this area was received Apr 24, 11:06 PM GMT+5:30.
  • 63% Internet (63%)
  • 25% Phone (25%)
  • 9% Total Blackout (9%)
  • 3% Wi-fi (3%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sarusajai, Assam

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sarusajai, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 25: Problems at Reliance Jio

Reliance Jio is having issues since 06:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sarusajai, Assam

The most recent Reliance Jio outage reports came from the following cities: Guwahati.

CityProblem TypeReport Time
Guwahati Internet 13 hours ago
Guwahati Internet 14 hours ago
Guwahati Internet 14 hours ago
Guwahati Internet 16 hours ago
Guwahati Internet 1 day ago
Guwahati Internet 2 days ago

Nearby cities with recent reports

Guwahati

12 recent signals

13 hours ago

Community Discussion

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Reliance Jio Issues Reports Near Sarusajai, Assam

Latest outage, problems and issue reports in Sarusajai and nearby locations:

  • JayaDas20559804
    Jayashree Das (@JayaDas20559804) reported from Guwahati, Assam

    From last few months the @reliancejio network is very bad very slow. Please fix the issue @JioCare @reliancejio

  • GautamAgarwall3
    Gautam Agarwalla (@GautamAgarwall3) reported from Guwahati, Assam

    @JioCare Still no progress. Only word commintments going on. Very disgusting service from your end.

  • misra3314
    Raman Misra (@misra3314) reported from Guwahati, Assam

    @JioCare @_MukeshAmbani @news24tvchannel PATHETIC SERVICE LEVELS,AGAIN WITHIN A SPAN OF 15 DAYS,LOST AUDIO FOR ALL THE CHANNELS.LAST MONTH LOST 15 DAYS AIR TIME NOW AGAIN AUDIO LOST SERVICE LEVEL ZERO YOU ARE REALLY LOOTERS AND CHEATERS

  • hoque_inam
    Inamul Hoque🇮🇳🇮🇳 (@hoque_inam) reported from Guwahati, Assam

    @reliancejio Hello 👋 I am a Jio user , My device 5G and i also give letest version update in my device. There is a big problem, why my connection not available for 5G? Please give me answer.

  • ParaagAryaanBor
    Parag Jyoti Borah (@ParaagAryaanBor) reported from Guwahati, Assam

    F*ck you @reliancejio @JioCare Your customer care sucks big time

  • KhagenGogoi15
    ☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam

    @JioCare I will wait till 21st May 2022. Either my issue is resolved or you arrange a disconnection of my device/will throw it and replace with Airtel 5G. I am shocked to see the same response template time and again. Do you guys even know to act emphatic???

  • alisurman0
    Surman Ali (@alisurman0) reported from Guwahati, Assam

    @reliancejio Definitely have to tell that worst network. Area Tupamari No 1 Kamrup rural Assam, PIN 781127

  • bikash_rai90
    Bikash (@bikash_rai90) reported from Guwahati, Assam

    @JioCare Sorry to say, but jio service also not live in my location

  • misra3314
    Raman Misra (@misra3314) reported from Guwahati, Assam

    @JioCare @_MukeshAmbani Your response carries no value,earlier you gave the time till 12.49 p.m. afternoon os 20th then engineer was supposed to visit on 20th at 5 p.m. then again at 9.30 a.m. on 21st. What is the problem with Ambani's Jio.

  • dixit771
    Vibhuti Narayan Dixit (@dixit771) reported from Guwahati, Assam

    @reliancejio @JioCare My phone has left somewhere and I am not at that place for next 6 Days and I don't want to miss my phone calls, is it possible to divert all the call at my another number? Please help it's really urgent.

  • vishwamitra_srv
    Saurav Vishwamitra 🇮🇳 (@vishwamitra_srv) reported from Guwahati, Assam

    @JioCare why is it so ridicously difficult to raise a service request in the my jio app.

  • Kalpajit_Dutta
    Kalpajit Dutta (@Kalpajit_Dutta) reported from Guwahati, Assam

    So #FIFAWorldCup ruined by #JioCinema, Frustrated!! @reliancejio please fix it!!

  • AVISH6K
    Avishek Saikia (@AVISH6K) reported from Guwahati, Assam

    @JioCare Service Request number SR00001DR6RI has been logged Can you please update me on the status of this sr

  • DJagatsingh
    Dugar Jagatsingh (@DJagatsingh) reported from Guwahati, Assam

    @JioCare @kadam_ra01 Not installation charges it's Security refund due to not continuing Installation changes never refunded Even it's get BACK security deposit in Jio Fibre easily Try on to GET refunded Rs 1,000 It's YOUR duty to chase regularly

  • hridaysyam
    Hriday raj (@hridaysyam) reported from Guwahati, Assam

    @reliancejio @JioCare Hello Team, there is no one on your end who’s picking up the customer care phone or responding, it will be really kind of you to call back

  • AVISH6K
    Avishek Saikia (@AVISH6K) reported from Guwahati, Assam

    @reliancejio can you look into my issues. No wander u take payments in advance and we pay to watch nothing. Issue with jio fibre

  • AVISH6K
    Avishek Saikia (@AVISH6K) reported from Guwahati, Assam

    @reliancejio fiber number 03613526442. Paying for services can't use. After sales service pathetic. +91 70029 93796 your representative has stopped answering my calls. Discovery not working. Not sign of universal and lions gate app. Kindly do the needful

  • Harekri44523076
    Harekrishna Mandal (@Harekri44523076) reported from North Guwāhāti, Assam

    @reliancejio Why u called it 4g?? Slowest network ever. I can't use 0.5 gb of my 2.5 gb plan , and this condition happened in one of the prime location of India IIT GUWAHATI all users here survive with same problem. Plz before update anything update your infrastructure.shame

  • azizurrahman236
    Azizur Rahman (@azizurrahman236) reported from Guwahati, Assam

    @JioCare Please solve my problem

  • Krishna81242003
    Krishna Kanta Deka (@Krishna81242003) reported from Guwahati, Assam

    @reliancejio I am having network issue in my jiofibre connected to mobile no 7002071053.I lodged complain but getting no result

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • nayan_tewa2082
    Nayan Tewari (@nayan_tewa2082) reported

    @JioCare I have sent required details in Private Message. Please check and resolve the issue.

  • Noonenonameone
    Nonamer Noone (@Noonenonameone) reported

    @JioCare #worst postpaid service I've requested a call back on the app & agent kept me on old for 3 mins & disconnected my call, now the app says I can't request call back for next 30 mins is this what you call priority service for postpaid customers ? issue is not resolved

  • Prabhak63313796
    Prabhakar Dixit (@Prabhak63313796) reported

    @JioCare Order Number NO0001COR9GO KYC DATE - 04 APR 2026 Cancellation date- 07 APR 2026 Amount paid - 807 Issue - Refund not received yet

  • Ravindarnaidu1
    Ravindarnaidu (@Ravindarnaidu1) reported

    @reliancejio Hello @JioCare @reliancejio, My Jio SIM network is extremely poor in my area. I am facing frequent call drops and very slow internet speed. It is affecting my work. Please resolve this as soon as possible.mahabubabad, garla, pocharam Airtel best

  • UnagK
    K.P.Nagarajan (@UnagK) reported

    @JioCare too many disconnections in the past 6 months with in what otherwise decent quality customer experience prior to this. Looking for durable solutions for issue.

  • manigammukesh
    Manigam Mukesh (@manigammukesh) reported

    @reliancejio @JioCare I requested a Jio Fiber connection yesterday Order ID NO0001D1W78C and have completed the payment However it has been over 48 hours and the installation is still not done check with your team and arrange for immediate installation process extremely slow

  • SabaS85770193
    Saba S (@SabaS85770193) reported

    @JioCare Any update ? It's been a week and no tracking link yet... Cancel it manually... I don't trust the so called automatic cancellation and refund...seems like it's just being dragged till customer gets frustrated and let's go of the money!!!

  • JioCare
    JioCare (@JioCare) reported

    @aakash_feb1991 @reliancejio @jagograhakjago Hi Aakash, we regret the trouble caused to you and apologize for the delay. In order to investigate your concern further, please provide below details: 1. Complete postal address with PIN 2. Alternate number 3. Delivery executive name and contact no 4. Screenshot of the (1/2)

  • wonder112231
    wanderingsoul (@wonder112231) reported

    @JioCare @… we have not had uninterrupted internet coverage since we switched to jio fiber …. There are long disruptions in service and its a herculean task to be able to speak to customer care executive ….

  • RaviKumar169038
    Ravi Kumar (@RaviKumar169038) reported

    @JioCare Since no response from your side kindly disconnect my fiber connection & refund my money paid as post paid bill amount. Very very very very very very very very very very poor service from jio