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Reliance Jio outages and service status in Sarusajai, Assam

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 3 outage signals in the last 24 hours around Sarusajai, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 25, 4:59 PM GMT+5:30.
  • 79% Internet (79%)
  • 12% Wi-fi (12%)
  • 5% Total Blackout (5%)
  • 2% E-mail (2%)
  • 2% Phone (2%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sarusajai, Assam

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sarusajai, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 25: Problems at Reliance Jio

Reliance Jio is having issues since 02:30 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sarusajai, Assam

The most recent Reliance Jio outage reports came from the following cities: Guwahati.

CityProblem TypeReport Time
Guwahati Internet 3 hours ago
Guwahati Internet 4 hours ago
Guwahati Internet 7 hours ago
Guwahati Internet 1 day ago
Guwahati Internet 1 day ago
Guwahati Wi-fi 2 days ago

Nearby cities with recent reports

Guwahati

16 recent signals

3 hours ago

Community Discussion

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Reliance Jio Issues Reports Near Sarusajai, Assam

Latest outage, problems and issue reports in Sarusajai and nearby locations:

  • AVISH6K
    Avishek Saikia (@AVISH6K) reported from Guwahati, Assam

    @reliancejio pathetic service from your staff... What is your call centre number

  • misra3314
    Raman Misra (@misra3314) reported from Guwahati, Assam

    @JioCare With reference to Service Request Number SR00001AINKB for your JioFiber connection having JioFixedVoice Number +913613547334, your appointment with Jio service engineer is scheduled at your premises on 21-04-2022 : 09:30:00. No sign of your service engineer @_MukeshAmbani

  • bedarshi_dp
    ᗷᗴᗪᗩᖇՏᕼI ᗪᗩՏ ᑭ (@bedarshi_dp) reported from Guwahati, Assam

    @JioCare Hello team a sim is lost please help me. To block the same i dont remember the DOB against the sim card holder

  • SamuelDas1
    Sam (@SamuelDas1) reported from Guwahati, Assam

    @JioCare I do have a Jio Fiber enabled landline phone. Recently there's been frequent call drops. Who and where to complaint? Please help.

  • rahulh20
    rahul hazarika (@rahulh20) reported from Guwahati, Assam

    @JioCare Why DM's? Are you not done covering up all your failures. Your services are becoming worse as days go by. That's my ticket MR00013ULD93. Do something to solve my issue.

  • deerghayu23
    Deerghayu Phukan (@deerghayu23) reported from Guwahati, Assam

    @JioCare On 27/01/2022 i got a call from one of your service engineer having phone number 9864213139 stated as they will come for installation on 28/01/2022 but they didn't visit on that date. To be continued...

  • SUBHJYOTI
    🇮🇳🇮🇳SP🇮🇳🇮🇳 (@SUBHJYOTI) reported from Guwahati, Assam

    @JioCare @reliancejio made payment of ₹4033/- against jio account Id 900190048606 on 22/09/2020 but till date neither received the fibre connection nor the refund. Written numerous email to local officials at #Guwahati but no help. I don’t think #JioFiber will loot my money??

  • dibyendu_das
    Dibyendu Das (@dibyendu_das) reported from Guwahati, Assam

    @JioCare extremely pathetic service #nospeed #jio jiofiber repeatedly complaining

  • CHANCHA02970660
    CHANCHAL SARKAR (@CHANCHA02970660) reported from Guwahati, Assam

    @reliancejio what hopeless speed of internet is so slow total hopeless

  • sauravv123
    Saurav Choudhury (@sauravv123) reported from Guwahati, Assam

    @JioCare 4th day today. No Internet still. You guys are setting a very bad example of your customer service. This will drive away many customers who entrusts you to take care of their internet requirement.

  • himadree
    Himadree C (@himadree) reported from Guwahati, Assam

    @JioCare help, jio network not working!

  • vivsingh7
    viv singh (@vivsingh7) reported from Guwahati, Assam

    @JioCare @jiofiber @reliancejio I'm relocating today afternoon 12noon, i want to cancel my service and take your equipment by today noon and refund my money back

  • Ashik0fficial_
    Ashik (@Ashik0fficial_) reported from Guwahati, Assam

    @JioCare I unable to make and receive calls, I also chat with jio care but not responsible. Please solve this issue....

  • abhijitok
    Abhijit Samanta (@abhijitok) reported from Guwahati, Assam

    @JioCare Not able to use internet from last 1 week, only can access on YouTube. Kindly resolve this issues. @reliancejio Jio number - 9625084049

  • AVISH6K
    Avishek Saikia (@AVISH6K) reported from Guwahati, Assam

    @reliancejio fiber number 03613526442. Paying for services can't use. After sales service pathetic. +91 70029 93796 your representative has stopped answering my calls. Discovery not working. Not sign of universal and lions gate app. Kindly do the needful

  • vivsingh7
    viv singh (@vivsingh7) reported from Guwahati, Assam

    @jiofiber @reliancejio @JioCare i have never experienced this type of customer service ever how jio provide to people. I need a technician coming to home today before 12pm take your equipment and refund my money back. I'm very disappointed with jio fiber service

  • SamuelDas1
    Sam (@SamuelDas1) reported from Guwahati, Assam

    @reliancejio My office at Guwahati took 4 PP corporate connections. After 1 month they're dead. No bills sent to us. Your staff says pay through Jio App, which isn't possible, because we need bills and payment to be made through NEFT. Please help.

  • rahulh20
    rahul hazarika (@rahulh20) reported from Guwahati, Assam

    @JioCare It's been over 10 days now my issue is still unresolved? What's the status of my ticket? @TRAI

  • Harekri44523076
    Harekrishna Mandal (@Harekri44523076) reported from North Guwāhāti, Assam

    @reliancejio Why u called it 4g?? Slowest network ever. I can't use 0.5 gb of my 2.5 gb plan , and this condition happened in one of the prime location of India IIT GUWAHATI all users here survive with same problem. Plz before update anything update your infrastructure.shame

  • AVISH6K
    Avishek Saikia (@AVISH6K) reported from Guwahati, Assam

    @reliancejio can you look into my issues. No wander u take payments in advance and we pay to watch nothing. Issue with jio fibre

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Gurtejbhangu1
    Gurtej Singh (@Gurtejbhangu1) reported

    @JioCare port code cannot be generated. Because u dont to want leave customer. Shame.

  • shubham_vnsacp
    Shubham Singh (@shubham_vnsacp) reported

    @JioCare What kind of situation? All other broadband provider are working fine, it only issue with Jio. Why are the ticket closed without resolution? Is this a game?

  • 1amanpreetsingh
    Amanpreet Singh (@1amanpreetsingh) reported

    Dear @JioCare, my Jio AirFiber 011-35924458 is on the 100 Mbps plan, but since Day 1 I’m getting only 2–22 Mbps. Multiple speed tests, several complaints, yet no resolution. Is this the service customers pay for? #JioAirFiber #CustomerService

  • king_janty
    oxy (@king_janty) reported

    @JioCare I already shared all the details via DM, but you're just ignoring it. If you don't want to resolve the issue, why ask for details? Stop sending copy-paste replies and fix the network.

  • X_Pruthvi
    పృథ్వీ (@X_Pruthvi) reported

    @JioCare why did you resolve my Service request no SR00003C0N4F. OTT Pass is absolute trash the OTT content via Jio TV just never works. Fix it or shut the plan rather than scamming customers.

  • karan_neil
    डॉक्टर नारंग (मोदी का परिवार)🇮🇳 📍भारत 🇮🇳 (@karan_neil) reported

    2 month passed and @JioCare such a pathetic company you are You took money for jio fibre.failed to setup and now holding money with pathetic customer service. You commitment failed

  • ArunManicka
    Arun Manicka S (@ArunManicka) reported

    @JioCare Since Jio cannot restore wired fiber in Manapakkam due to removed poles, I reject AirFiber and have switched providers. Process immediate cancellation for Account 410602490539 (SR00003BPF29) and issue a full refund for my advance plan & 10+ days outage. Confirm pickup date.

  • rntiwarii
    RN Tiwari🇮🇳 (@rntiwarii) reported

    very very bad service of Jio. now they r fooling people and making money by mis-selling and providing misleading promises. wake up. @JioCare

  • KSateeshKumar9
    K Sateesh Kumar (@KSateeshKumar9) reported

    @JioCare Irresponsible @JioCare 24 hours have passed until now there is no resolution. There is no update on when it will be resolved the entire colony is suffering due to this outage

  • Hi_ehsaan
    Ehsaan. (@Hi_ehsaan) reported

    @reliancejio my fiber is not working from last 24 hours and i have made complaint but still no technician has visited kindly look into this matter