Reliance Jio Outage Report in Sarusajai, Kamrup Metropolitan, Assam
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours in Sarusajai, Assam
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sarusajai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 19: Problems at Reliance Jio
Reliance Jio is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (59%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Sarusajai, Kamrup Metropolitan, Assam
The most recent Reliance Jio outage reports came from the following cities: Guwahati.
| City | Problem Type | Report Time |
|---|---|---|
 Guwahati |
Internet | |
| Guwahati |
Internet | |
| Guwahati |
Internet | |
| Guwahati |
Internet | |
| Guwahati |
Internet | |
| Guwahati |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Sarusajai, Assam
Latest outage, problems and issue reports in Sarusajai and nearby locations:
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Manabendra Das
(@Manaben94521963) reported
from
Guwahati, Assam
@JioCare @reliancejio I have applied for a Jio Fiber connection and also paid my installation charge. But due to some technical issue from your side the installation had to be cancelled. But now I have not recieved the refund amount as already one week have passed.
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Prasenjit Baishya
(@PrasenjitBais12) reported
from
Guwahati, Assam
@JioCare dear Jio executive I am facing much problem with my jio network and internet service. This is not the first time very often i used to face this problem kindly resolve the issue. @JioCare
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Vivek RAJSINGH
(@vivek_rajsingh) reported
from
Guwahati, Assam
@airtelbank Don’t take stress, already port out to @reliancejio , and waiting other my 3 postpaid numbers also to port out, as soon as possible. You loose 4 postpaid numbers because of your ignorance. Happy losing customer. #loosersairtel
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Pawan Dugar
(@pawanspeed) reported
from
Guwahati, Assam
@JioCare Network issue and nothing else. In my area you don't have any coverage. For past 4 years am trying to make you people understand but....
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BHASKAR JYOTI
(@BHASKAR25955370) reported
from
Guwahati, Assam
@reliancejio @JioCare When will jio fibre be available at pin code 781023 your mobile network services at our locality is very poor to attend online classes and many students are suffering because of it , inspite of many complains no positive solution has been received
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Gourav Sinha
(@gouravsinha_kol) reported
from
Guwahati, Assam
@reliancejio @JioCare jiomesh was delivered yesterday & sine today morning it’s not working. The location where my jio tvbox is working the mesh is showing red light. In the same location it was working yesterday. Called customer care 3times but no one could help. Please suggest
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Dugar Jagatsingh
(@DJagatsingh) reported
from
Guwahati, Assam
@reliancejio How will get the knowledge of Jio Fibre AWAITING since more than Six months to GET preference use on Demo & operations manuals None to support in Guwahati Repeated requests even on Twitter several TIME Installed Camera But UNABLE Arrange CALLon +917670010007 to use Jio meet
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Mr. Raj
(@MrRaj54020982) reported
from
Guwahati, Assam
@JioCare again fraud by jio care.. No response, no resolution they just kill your time. My recharge is being wasted without using it. #JioFraud
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Vivek RAJSINGH
(@vivek_rajsingh) reported
from
Guwahati, Assam
@JioCare What happened no responce , issue my port out number or i will close this number
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Mayank Agarwal
(@mayankagarwal79) reported
from
Guwahati, Assam
@JioCare This is what the jio service os all about. the representative committed on coming today for the fibre connection, he requested is to wait at home...now they dont even pick our call. Its better to think jio dont need more customers, we should shift to @airtelindia.
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মানৱ ডেকা
(@Manab_Deka911) reported
from
Guwahati, Assam
Dear Jiomart @JioCare @JioMart_Support why do you take orders if you can't deliver it? This is waste of time. #Jiomart Guwahati delivery is service is terrible. They accept the order and cancel it after two three business days.
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rikichetia
(@rikichetia) reported
from
Guwahati, Assam
@JioCare I have shared the details via DM however you guys should teach your team members how to talk. There behaviour sucks. After all it’s a service industry. It’s not like people do not have options.
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Mona Bora
(@monaboraTOI) reported
from
Guwahati, Assam
Horrible customer service @reliancejio Internet issues in Guwahati with jiofibre for the past week. Have called many times, tickets raised but no solution. Just passing to third parties. Slack. Frustrating. Struggling to #WFH relying on @airtelindia hotspot.
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Bhaskar Das
(@mebhaskardas) reported
from
Guwahati, Assam
@JioCare Still need more time to resolve the issue?? Still waiting for refund since May
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Dugar Jagatsingh
(@DJagatsingh) reported
from
Guwahati, Assam
@JioCare Pls ✋ CARE to forward request MESSAGES to management They took immediately actions Don't delay the NEEDED issues of customers
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Dugar Jagatsingh
(@DJagatsingh) reported
from
Guwahati, Assam
@JioCare @ChawhanSatish It's in Guwahati at Uttarayan PRESTIGE 102 in Survey Jio mobile # +917002943548 and alternate# +917670010007 Request from Jagatsingh Dugar Senior Moderator Citizen Dispur Hopefully Jio management will CARE to issues
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Vivek RAJSINGH
(@vivek_rajsingh) reported
from
Guwahati, Assam
@JioCare @reliancejio I want to Port out, very bad network in post paid connection. Highly disappointed after porting in . Please allow me to port out . When i tried to port message it says have to wait 90 days can’t wait . Please please let me port out.
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Kulen kalita
(@KalitaKulen) reported
from
Guwahati, Assam
@JioCare Please note my jio number is 6901252876. And jio network coverage in the mentioned area is poor. However I have come to know the jio is offering to install new tower for 5g coverage. Therefore please be have look if it is possible to install va tower in my property.
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Suman Roy
(@srxlv1) reported
from
Guwahati, Assam
Dear @reliancejio @JioCare can you please help me to migrate my sim pre-paid to postpaid...As I am not comfortable to visit your store due to covid situation
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Vivek RAJSINGH
(@vivek_rajsingh) reported
from
Guwahati, Assam
@airtelbank Leave it you have not called despite giving alternate number is DM . I already submitted documents in @reliancejio @JioCare for porting. Enjoy ur service to yourself . Actually you people became arrogant due to huge customer base. But don’t be fooled. Everyone has there time.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Deepak Sehgal
(@777sehgal) reported
@JioCare I recharged my mother number on 23/07/21 at 12:35 am of Rs 555 on 9682376034. The recharge was successful and now we are unable to make any calls since morning we are trying to get help from customer care Mr Rohit Mohali said he can't help do what you can
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ranjan kumar
(@ranjank92650034) reported
from
Arrah, State of Bihār
@JioCare It's been 2 months since my last request (total of 4 months of time) for jio fibre connection. You guys are still not able to provide a connection in primary location of my town where jio service is already available. #Jio care= slow pace government service.
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NM
(@naresham) reported
@JioCare @reliancejio I hope you understand that I have given you feedback and that is based on customer demands. What Jio offers is restricted which is not customers' demand. Only Jio allowing 'no daily restriction' but again reducing the allowance - this is not customer demand.
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vikas tiwari
(@Vikast94) reported
@reliancejio i am not able to make calls and use internet from 21stjuly ...u people can check my data usage before and after 21stjuly . Their is network issue I my area plzz get it sovled . I may be due to heavy rain but plzz solve the network issue ASAP . From kolhapur
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Ankit Sharma
(@ankitsharmav7) reported
It’s very sad to see that @airtelindia @Airtel_Presence are happy to lose their own long 16 months xstream fiber customer, even they don’t want to retain their regular customer, I have send mail regarding disconnection for choosing @reliancejio #JioFiber, so leaving Airtel now.
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avi jain
(@abhijain320) reported
@JioCare No way ,I want my money back enough is enough My classes is going to miss everyday I want my money back Because airtel have a good network than u r company Just difference is of 100 rupees I pay 100 rupees more to airtel Atleast I get a good network there Give me my money back
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Sudhakar Upadhyay
(@sudhakar10_cs) reported
@JioCare Received this Fraud SMS and they call me and ask to Install Teamviewer. Please take necessary action. Dear JioUser Your Tele Verification is pending. call our executive at 8513003107 to update. your service will be deactivated in 24hrs Thanks Team AIDWorld
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MOHAMMED BHATI
(@MOHAMMEDBHATI1) reported
Well done @JioCare Everytime I call to customer care executive and it is disconnected every time. Na hogi Baat aur na hogi shikayat.
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Sushil Singh Thakur
(@Sushil_J_Thakur) reported
@Airtel_Presence @airtelindia Just Unbundled from Airtel Black, closed the DTH of Airtel today. Will port all my Sim tomorrow by visiting the airtel store Airtel services are worst and I have suffered at lot now I m done @JioCare Please help to port all my Sim to your network.
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Sk Mohd Niyaz
(@niyazlive) reported
@JioCare We never get call from you on my alternative number, waiting