Reliance Jio outages and service status in Sarusajai, Assam
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Sarusajai, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jun 10, 9:51 PM GMT+5:30.
- Internet (70%)
- Wi-fi (18%)
- Total Blackout (6%)
- Phone (6%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sarusajai, Assam
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sarusajai, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 11: Problems at Reliance Jio
Reliance Jio is having issues since 12:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sarusajai, Assam
The most recent Reliance Jio outage reports came from the following cities: Guwahati.
| City | Problem Type | Report Time |
|---|---|---|
 Guwahati
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Internet | 21 hours ago |
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Guwahati
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Internet | 22 hours ago |
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Guwahati
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Internet | 1 day ago |
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Guwahati
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Internet | 2 days ago |
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Guwahati
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Internet | 5 days ago |
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Guwahati
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Wi-fi | 5 days ago |
Nearby cities with recent reports
8 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Sarusajai, Assam
Latest outage, problems and issue reports in Sarusajai and nearby locations:
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Saurav Choudhury (@sauravv123) reported from Guwahati, Assam@JioCare 4th day today. No Internet still. You guys are setting a very bad example of your customer service. This will drive away many customers who entrusts you to take care of their internet requirement.
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Change Maker (@changemaker_24) reported from Guwahati, Assam@reliancejio @JioCare @jio_internet What is going on in Guwahati, your marketing person takes installation amount without seeing possibility of installation. When it isn't done they done refund the money ? Please help before I drag that person to consumer court.
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Bikash (@bikash_rai90) reported from Guwahati, Assam@Airtel_Presence @JioCare We paid for u for ur services , if rental is Rs. 943/mon, then every day 943/30= Rs. 31, so if ur service wil be down for 6-7 days, then every month we are paying 31*6= Rs. 186 extra..why airtel???? @JioCare come live in Lokhra, Guwahati
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Abhinav Dutta (@abhinavdutta111) reported from Guwahati, Assam@JioCare My jio fiber is out of service from last 2 days today one engineer came and fixed it and after few hours it went back to the same condition again I won't get my validity for these 2 days it just got wasted please look into this matter
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Debajit Choudhury (@debajitchoudhur) reported from Guwahati, Assam@JioCare I am not getting Jio 5G network in my Bishnupur, Guwahati area since it's 5G launch in Guwahati yesterday 10.01.2023
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shresth krishnan dutta (@dutta_shresth) reported from Guwahati, Assam@reliancejio has been regularly increasing it's rates leaving customers with no options to shift to other telecom providers as most of the them are having tower issues now since the advent of @reliancejio . Service of Jio is good but it has become too expensive now.
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Saurav Vishwamitra 🇮🇳 (@vishwamitra_srv) reported from Guwahati, AssamDay 6. Waiting for resolution. Even local operators offer a better resolution time then @JioCare
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Harekrishna Mandal (@Harekri44523076) reported from North Guwāhāti, Assam@reliancejio Why u called it 4g?? Slowest network ever. I can't use 0.5 gb of my 2.5 gb plan , and this condition happened in one of the prime location of India IIT GUWAHATI all users here survive with same problem. Plz before update anything update your infrastructure.shame
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Raman Misra (@misra3314) reported from Guwahati, Assam@JioCare @_MukeshAmbani Your response carries no value,earlier you gave the time till 12.49 p.m. afternoon os 20th then engineer was supposed to visit on 20th at 5 p.m. then again at 9.30 a.m. on 21st. What is the problem with Ambani's Jio.
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Rajiv Kamal (@kamalrajiv2006) reported from Guwahati, Assam@KautukSinha @JioCare Really eyewash by Jio care and their team ..fed-up with the type of response and service. May be I would be compelled for disconnection.
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Abhijit Samanta (@abhijitok) reported from Guwahati, Assam@JioCare Not able to use internet from last 1 week, only can access on YouTube. Kindly resolve this issues. @reliancejio Jio number - 9625084049
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ajitesh | WEIGHT LOSS COACHING (@workdayphysique) reported from Guwahati, AssamLooks like I won't have good internet at least until evening. Booked a service time between 9-10am. Engineer rescheduled themselves first to 9:30am then to 3pm. Fml. @reliancejio @JioCare #jiofiber #guwahati
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Dibyendu Das (@dibyendu_das) reported from Guwahati, Assam@somitsrivastav_ @JioCare Similar issue here too @guwahati no speed slow internet
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r@hulz (@hardcorerahul) reported from Guwahati, Assam@JioCare of the technician nor anyone came to mine flat for jio fiber installation setup. I never expected such kind of pathetic service from Jio Team. I have already conveyed your support team that I need to get it set it up by today only for mine professional work but it was not done...
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Sultanul Hamid (@SultanulHamid) reported from Guwahati, AssamEveryday the @reliancejio network frequently disconnecting in every half an hour, we are facing heavy problem as we are working from home due to COVID. Requesting you please look into the matter. Area Pincode- 781136 Mahtoli.
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Vineet Kumar Agarwal (@CAVineet2) reported from Guwahati, Assam@JioCare Your sales person and your technician told me to redeem the voucher of one month free subscription of data and already shown me method to redeem, and never told me to opt or pay for recharge. Now you have changed voice and telling this is ott voucher?
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Angshuman Das (@angshumandas88) reported from Guwahati, Assam@JioCare +91 86383 96370 - Rupam Barman JIO Technician - He told that he won't be able to resolve the issue. Pls sort this out. Tomorrow will be Day 3 without internet.
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Raman Misra (@misra3314) reported from Guwahati, Assam@JioCare With reference to Service Request Number SR00001AINKB for your JioFiber connection having JioFixedVoice Number +913613547334, your appointment with Jio service engineer is scheduled at your premises on 21-04-2022 : 09:30:00. No sign of your service engineer @_MukeshAmbani
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Bhaskar Das (@mebhaskardas) reported from Guwahati, Assam@JioCare Been following up with a problem since May but no resolution everytime I raise a tweet your team just give a call give a apology and ask for more time... What excuse you have this time
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Manjunatha Gowda (@manjubluemoon) reported@jio_fiber @JioCare You told me on a call today you’d “raise a complaint” — but no ticket, no service request, no ETA. This is gross negligence. Raise the ticket immediately, share the ID, and restore my service within 4 hours or I escalate to TRAI, consumer court, and go public.
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Nilanjan (@Debsharma98) reported@JioCare Need urgent assistance with my Jio number 8918997580. I am currently in New Zealand. I activated international roaming before leaving India, but now I cannot receive OTPs, recharge the number, or register on any roaming network. Please help
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ramesh (@rameshsheelam) reported@JioCare If the refund is not credited and the issue is not resolved within the next 2 days, I will file a complaint with the National Consumer Helpline and consumer grievance forums, along with all supporting evidence. Kindly treat this matter seriously and provide a final resolution.
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Samrath (@samrath14) reported@JioCare The problem is still not fixed, over 7 days and repeated complaints no one has come to fix the issue!
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FAHEEM SYED (@faheemsyed_6) reportedThe issue has progressed from slow internet to near-total communication failure, indicating a serious unresolved network infrastructure problem. @JioCare
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Aryan Agrawal (@TheAryanAg16) reported@JioCare what terrible app you have. Chatbot doesn't solve **** and doesn't let me connect to a real person either
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V..... (@_Jana_Nayagan_) reported@reliancejio @JioCare This is absolutely pathetic service. I paid ₹3,143.52 for Jio AirFiber and completed my KYC on June 5, 2026 (see attached image.png), yet there has been zero communication regarding installation. The representative I’ve been trying to reach is now ignoring
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Kirtimaan Lodha (@kirtimaanlodha) reported@JioCare You have asked to pay for June in DM. If I got service disconnected in May itself, why i need to pay for June invoice, which must not have been even generated!!
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Deepan (@stardeepan) reported@JioCare CO0001SPSUFZ Can you please arrange the service immediately? Other network providers in my area are promising installation within 4 hours, while I am still waiting after several days.#JioFiber #jio
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Moz (@Mozexx) reported@JioCare your technicians are a no show and your customer care number operators are a joke .. are there any competent people working for you ?