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Reliance Jio outages and service status in Sarusajai, Assam

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Sarusajai, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Apr 10, 5:18 PM GMT+5:30.
  • 48% Internet (48%)
  • 24% Phone (24%)
  • 16% Wi-fi (16%)
  • 12% Total Blackout (12%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sarusajai, Assam

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sarusajai, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 10: Problems at Reliance Jio

Reliance Jio is having issues since 09:30 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sarusajai, Assam

The most recent Reliance Jio outage reports came from the following cities: Guwahati.

CityProblem TypeReport Time
Guwahati Wi-fi 10 hours ago
Guwahati Internet 12 hours ago
Guwahati Total Blackout 1 day ago
Guwahati Internet 2 days ago
Guwahati Phone 3 days ago
Guwahati Phone 3 days ago

Nearby cities with recent reports

Guwahati

11 recent signals

10 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Sarusajai, Assam

Latest outage, problems and issue reports in Sarusajai and nearby locations:

  • rahulh20
    rahul hazarika (@rahulh20) reported from Guwahati, Assam

    @JioCare Why DM's? Are you not done covering up all your failures. Your services are becoming worse as days go by. That's my ticket MR00013ULD93. Do something to solve my issue.

  • misra3314
    Raman Misra (@misra3314) reported from Guwahati, Assam

    @JioCare @_MukeshAmbani Your response carries no value,earlier you gave the time till 12.49 p.m. afternoon os 20th then engineer was supposed to visit on 20th at 5 p.m. then again at 9.30 a.m. on 21st. What is the problem with Ambani's Jio.

  • SamuelDas1
    Sam (@SamuelDas1) reported from Guwahati, Assam

    @JioCare Thanks. But your Jio Care response time is too slow and appalling. It's nearly 15 days now since we communicated our difficulties, we're getting assurances only. Blank assurance. Very discouraging.

  • workdayphysique
    ajitesh | WEIGHT LOSS COACHING (@workdayphysique) reported from Guwahati, Assam

    Looks like I won't have good internet at least until evening. Booked a service time between 9-10am. Engineer rescheduled themselves first to 9:30am then to 3pm. Fml. @reliancejio @JioCare #jiofiber #guwahati

  • Bk_____zzz
    Bk_____zzz (@Bk_____zzz) reported from Guwahati, Assam

    @JioCare The issue is not yet resolved. I am registering my complaint in consumer forum. You people are useless @reliancejio @JioCare

  • misra3314
    Raman Misra (@misra3314) reported from Guwahati, Assam

    @JioCare With reference to Service Request Number SR00001AINKB for your JioFiber connection having JioFixedVoice Number +913613547334, your appointment with Jio service engineer is scheduled at your premises on 21-04-2022 : 09:30:00. No sign of your service engineer @_MukeshAmbani

  • vivsingh7
    viv singh (@vivsingh7) reported from Guwahati, Assam

    @jiofiber @reliancejio @JioCare i have never experienced this type of customer service ever how jio provide to people. I need a technician coming to home today before 12pm take your equipment and refund my money back. I'm very disappointed with jio fiber service

  • IndraneePhukan
    Indranee Phukan (@IndraneePhukan) reported from Guwahati, Assam

    Extremely poor connectivity in Ganeshguri area, Guwahati, @reliancejio @airtelindia

  • DJagatsingh
    Dugar Jagatsingh (@DJagatsingh) reported from Guwahati, Assam

    @sunchuravi @JioCare @jagograhakjago GREAT prestigious organizations Only assume assurance messages No problems solutions Call center not having seniors presence CARE of customers avoiding ONLY Jago CARE

  • KhagenGogoi15
    ☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam

    @reliancejio @JioCare have your device picked up by tomorrow WITHOUT FAIL. Cease order: CO0000SG0ZGQ. I am done with you and will also leave the phone lines as well. UNPROFESSIONAL AT YOUR BEST

  • MANISHC12674761
    MANISH CHAKRAVARTY (@MANISHC12674761) reported from Guwahati, Assam

    @reliancejio Jio's network is very bad, please fix it in our area,

  • DJagatsingh
    Dugar Jagatsingh (@DJagatsingh) reported from Guwahati, Assam

    @JioCare @kadam_ra01 Not installation charges it's Security refund due to not continuing Installation changes never refunded Even it's get BACK security deposit in Jio Fibre easily Try on to GET refunded Rs 1,000 It's YOUR duty to chase regularly

  • AVISH6K
    Avishek Saikia (@AVISH6K) reported from Guwahati, Assam

    @JioCare Tired of chatting... Can u send someone to fix my issues. Paying 599 per month for nothing. Still waiting for your update. Details has been dm . @MukeshAmbaniOf

  • hardcorerahul
    r@hulz (@hardcorerahul) reported from Guwahati, Assam

    @JioCare of the technician nor anyone came to mine flat for jio fiber installation setup. I never expected such kind of pathetic service from Jio Team. I have already conveyed your support team that I need to get it set it up by today only for mine professional work but it was not done...

  • jayantmohta
    Jayant Mohta (@jayantmohta) reported from Guwahati, Assam

    @JioCare @reliancejio hi had dm’ed certain details wrt to my query on Monday ie 06/02/2023 still waiting for resolution.

  • abhijitok
    Abhijit Samanta (@abhijitok) reported from Guwahati, Assam

    @JioCare Not able to use internet from last 1 week, only can access on YouTube. Kindly resolve this issues. @reliancejio Jio number - 9625084049

  • dibyendu_das
    Dibyendu Das (@dibyendu_das) reported from Guwahati, Assam

    @JioCare jiofiber down more than hour.cannot register my complain.

  • JagatsinghDuga1
    Jagatsingh Dugar (@JagatsinghDuga1) reported from Guwahati, Assam

    @JioCare Can you please response to the issues of problems solution

  • abhibapanasha
    Abhilash Bapanasha (@abhibapanasha) reported from Guwahati, Assam

    Extremely unprofessional attitude of @JioFiberVoice service managers to install a new fiber connection. Such hilarious excuses for postponement. Everyone including customer desk is helpless other than to give false assurances. @reliancejio @JioCare

  • hridaysyam
    Hriday raj (@hridaysyam) reported from Guwahati, Assam

    @reliancejio @JioCare Hello Team, there is no one on your end who’s picking up the customer care phone or responding, it will be really kind of you to call back

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Sujitku27038096
    Sujitkumarsahu (@Sujitku27038096) reported

    @JioCare Already 30 days passed what are you saying its in progress no one contacted last 30 days after payment..so i request you kindly cancel the connection and issue the refund.. Right now i am not interested for new connection

  • ShwetaBabbarSha
    shweta babbar (@ShwetaBabbarSha) reported

    @JioCare @JioCare no response from your team yet ? This is really not the kind of customer service we expect from a company like yours.

  • abhiraj315
    Abhiraj Pali (@abhiraj315) reported

    @JioCare Hi @JioCare, Thanks for the update. I have received the SR (SR0000337EUD) via DM. Request you to please ensure this is resolved at the earliest and share a clear installation timeline or refund status. Looking forward to a quick resolution.

  • Sujitku27038096
    Sujitkumarsahu (@Sujitku27038096) reported

    @reliancejio @JioCare @jio_fiber I booked jio fiber on 10 th March 2026 and paid 1200 but still no one contacted to set up connection till today that is 10th April 2026 so please cancel my booking give refund Order id - NO0001C5L26C

  • heee__man
    himsyaaaar (@heee__man) reported

    @JioCare Please disconnect my connection and give back the refund if you cant provide the service

  • MukeshP66103
    Property Perception (@MukeshP66103) reported

    @JioCare This is extremely frustrating. There is no point of communication with your customer care number. Jio is a chore com6

  • umeshjagadal
    Umesh_Jagadal (@umeshjagadal) reported

    @JioCare Can you tell how long it's going to be an issue? If it's going to be daily then I might have to move to other providers @airtelindia.

  • __aaryan_sharma
    Aaryan sharma (@__aaryan_sharma) reported

    Yesterday recharge on my numbers ended and suddenly I can't even receive calls and it is shown as invalid...how can I make it work again or solutions anything I tried to connect to customer care but it's of no use @jiocare

  • sagar7cs
    SAGAR (@sagar7cs) reported

    @reliancejio please take care of the network in Sagmootea tea Estate, Jakhalabandha Nagaon Assam. The network is so frustrating that people with weak hearts would die.

  • NKPatil_
    NKPatil (@NKPatil_) reported

    @JioCare no or very slow connectivity