Reliance Jio Outage Report in Sarusajai, Kamrup Metropolitan, Assam
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours in Sarusajai, Assam
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sarusajai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 19: Problems at Reliance Jio
Reliance Jio is having issues since 10:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (58%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (11%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Sarusajai, Kamrup Metropolitan, Assam
The most recent Reliance Jio outage reports came from the following cities: Guwahati.
| City | Problem Type | Report Time |
|---|---|---|
 Guwahati |
Phone | |
| Guwahati |
Internet | |
| Guwahati |
Wi-fi | |
| Guwahati |
Wi-fi | |
| Guwahati |
Wi-fi | |
| Guwahati |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Sarusajai, Assam
Latest outage, problems and issue reports in Sarusajai and nearby locations:
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Vineet Kumar Agarwal
(@CAVineet2) reported
from
Guwahati, Assam
@JioCare Your sales person and your technician told me to redeem the voucher of one month free subscription of data and already shown me method to redeem, and never told me to opt or pay for recharge. Now you have changed voice and telling this is ott voucher?
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Kulen kalita
(@KalitaKulen) reported
from
Guwahati, Assam
@reliancejio Please note I had received Jiofiber pickup time for +91 3613546437 on 9.00 am 18th Dec 21. But no response from your team. Please do the needful. Hope for a better service instead of negligence.
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Vineet Kumar Agarwal
(@CAVineet2) reported
from
Guwahati, Assam
@JioCare Your sales person and your technician told me to redeem the voucher of one month free subscription of data and already shown me method to redeem, and never told me to opt or pay for recharge. Now you have changed voice and telling this is ott voucher?
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RAKESH BAJAJ
(@rakeshbajajca) reported
from
Guwahati, Assam
@reliancejio jio fibre is out of order for almost 15 days in this Month. Everytime I call ur helpline number they say it's a temporary outage & will be resolved in 2 hrs But 2 hrs is never over Neither they are willing to give me a complaint number. Plz look into this @DoT_India
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🇮🇳🇮🇳SP🇮🇳🇮🇳
(@SUBHJYOTI) reported
from
Guwahati, Assam
@JioCare @reliancejio made payment of ₹4033/- against jio account Id 900190048606 on 22/09/2020 but till date neither received the fibre connection nor the refund. Written numerous email to local officials at #Guwahati but no help. I don’t think #JioFiber will loot my money??
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Azizur Rahman
(@azizurrahman236) reported
from
Guwahati, Assam
@JioCare Please solve my problem
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Irish Kalita
(@irish_kalita) reported
from
Guwahati, Assam
@JioCare Please don't give people fake hope that you're gonna fix it. Every time you people are just asking mobile number address. Which floor i reside. Then said our team are working with it and it'll get fixed as soon as possible. I'm hearing this from last 3 years
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doly ghosh
(@GhoshDoly) reported
from
Guwahati, Assam
Frequent connection disruption in Jio Fiber. Poor response from the technical team. Can anyone help me out? @reliancejio @JioFiberVoice
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Krishna Kanta Deka
(@Krishna81242003) reported
from
Guwahati, Assam
@reliancejio I am having network issue in my jiofibre connected to mobile no 7002071053.I lodged complain but getting no result
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Puja Medhi
(@that_wacky_soul) reported
from
Guwahati, Assam
@JioCare Haven't received the refund for my jiofibre set-top box return. It's been 2 months and still no way to contact you guys! The refund was supposed to be automatic. Service Id: 300751097776 Can I expect any help! #JioFiber #jio
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PRANAB
(@pranab_deb1) reported
from
Guwahati, Assam
@JioCare My Home Location Guwahati Assam Jio Internet Link Fully down. 2.36 minutes video run time 15 minutes above. So Please up the Link asasp. Now I share My Home Location Latitude & Longitude is :- 26.161894,91.696735 + Link speed screen shots. @reliancejio @TRAI
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Kulen kalita
(@KalitaKulen) reported
from
Guwahati, Assam
@JioCare Please note I had received Jiofiber pickup time for +91 3613546437 on 9.00 am 18th Dec 21. But no response from your team. Please do the needful. Hope for a better service instead of negligence.
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Dibyajyoti sahu
(@Dbyajti45) reported
from
Guwahati, Assam
@JioCare Sorry to say that the truth us that your service is still worst
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Deerghayu Phukan
(@deerghayu23) reported
from
Guwahati, Assam
@JioCare On 27/01/2022 i got a call from one of your service engineer having phone number 9864213139 stated as they will come for installation on 28/01/2022 but they didn't visit on that date. To be continued...
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Hriday raj
(@hridaysyam) reported
from
Guwahati, Assam
@reliancejio @JioCare Hello Team, there is no one on your end who’s picking up the customer care phone or responding, it will be really kind of you to call back
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Sonu Pratap Sharma | Official |
(@Sonupratapsharm) reported
from
Guwahati, Assam
@ViCustomerCare #Vodafonedown Network Down 👇 in Guwahati City. unable to make Calls and Access Internet. Tweeting now from @JioCare WiFi.
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Change Maker
(@changemaker_24) reported
from
Guwahati, Assam
@reliancejio @JioCare @jio_internet What is going on in Guwahati, your marketing person takes installation amount without seeing possibility of installation. When it isn't done they done refund the money ? Please help before I drag that person to consumer court.
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Sourabhagat619
(@Sourabhagat6191) reported
from
Guwahati, Assam
@reliancejio From 4th of this month my jio fibre is not working, on the same day I have created service request, technician also visited but didn't repair the broken jio wire, how many more days will require to fix my issue?
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Deerghayu Phukan
(@deerghayu23) reported
from
Guwahati, Assam
@reliancejio I have done the documentation for Jio Fiber day before yesterday. Yesterday, a representative confirmed for installation today, but it wasn't installed today as well. I have been calling the representative but calls never gets answered. @JioCare
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Saurav Vishwamitra 🇮🇳
(@vishwamitra_srv) reported
from
Guwahati, Assam
@JioCare why is it so ridicously difficult to raise a service request in the my jio app.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Abhishek Rakshit
(@a_b_rakshit) reported
@reliancejio @JioCare The customer care service of Jio is worst,had opted for jio fiber 6 days back. The internet connection was never established. The maintenance guys never pick up the calls nor they come to repair. After numerous attempts to contact them finally surrendering
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Niresh
(@Nireshrao) reported
@JioCare @reliancejio not receiving network since 3 hours. Whole city facing issue. Bidar District. Kindly Clear issue 😔. My number DM done.
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Vageesh Dinkar
(@VAGEESHDINKAR) reported
What if I have exhausted the total data on Jio Postpaid Plus? What should I do to recharge it? Please Help. @JioCare @reliancejio
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SUBHRAJIT PRAMANIK
(@subhra0503) reported
@reliancejio I am facing frequent internet disruption since morning on my jiofi Please help
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Vineet Singh
(@theunstabledude) reported
24 hours and my internet is down for 96 hours now. Last week it was down for more than 72 hours due to unprofessional customer support of @JioCare. 7 days of no internet in my 30 days pack and it's been only 15 days yet.
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Deepak Chaturvedi
(@deepak203556) reported
@JioCare Our Jio service engineer is scheduled to visit your premises on 04-05-2021 : 11:30:00 for INSTALLATION of your JioFiber connection along with Set top box. Your Order number is NO0000H8NT8L. Can you please update the status?
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nikhilsheth
(@nikhilsheth) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare Still no one has attended complain. 6 days since internet is down for whole building. Pathetic customer service. #jiofibre #sucks
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khalid shakeeb
(@khalidshakeeb) reported
Hi @reliancejio there is no network since from last one hour in basavakalyan
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gopikrishna
(@gklagisetti) reported
@JioCare Your answer is not yet all acceptable, if you're willing to provide new connection without asking deposit and deduct from my previous connection deposit,i don't have any issue take new connection.
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Laal_Kaptaan
(@laal_kaptaan) reported
from
Lucknow, Uttar Pradesh
@JioCare Dear Jio, I have some serious issues regarding my Jio Number 6387******... Please Call on my alternative number 93******44 immediately .. I have given Both numbers in Inbox ..