Reliance Jio outages and service status in Sarusajai, Assam
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Sarusajai, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jun 12, 6:39 PM GMT+5:30.
- Internet (72%)
- Wi-fi (25%)
- Phone (3%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sarusajai, Assam
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sarusajai, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 12: Problems at Reliance Jio
Reliance Jio is having issues since 11:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sarusajai, Assam
The most recent Reliance Jio outage reports came from the following cities: Guwahati.
| City | Problem Type | Report Time |
|---|---|---|
 Guwahati
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Wi-fi | 10 hours ago |
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Guwahati
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Wi-fi | 15 hours ago |
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Guwahati
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Internet | 2 days ago |
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Guwahati
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Internet | 2 days ago |
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Guwahati
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Internet | 3 days ago |
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Guwahati
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Internet | 4 days ago |
Nearby cities with recent reports
9 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Sarusajai, Assam
Latest outage, problems and issue reports in Sarusajai and nearby locations:
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Vineet Kumar Agarwal (@CAVineet2) reported from Guwahati, Assam@JioCare Your sales person and your technician told me to redeem the voucher of one month free subscription of data and already shown me method to redeem, and never told me to opt or pay for recharge. Now you have changed voice and telling this is ott voucher?
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Imran Hussain (@ImranHu80358767) reported from Amingaon, Assam@JioCare Improve your services in my location otherwise we have to choose other network. Pin:781104
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SUBHAM SINGHANIA 🇮🇳 (@singhaniasubh12) reported from Guwahati, Assam@connectgurmeet @reliancejio @JioCare also belongs to the same category. Their voice service have recently dropped to a very low level. Despite complaining the service still remains the same.
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Sam (@SamuelDas1) reported from Guwahati, Assam@JioCare Thanks. But your Jio Care response time is too slow and appalling. It's nearly 15 days now since we communicated our difficulties, we're getting assurances only. Blank assurance. Very discouraging.
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Himadree C (@himadree) reported from Guwahati, Assam@JioCare Such a link was shared with me on 18th Feb. Inboxed my number too. The so-called call never came. Guess you're just another Bot.
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☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam@reliancejio @JioCare You got people with false commitments in customer support, irresponsible field techs & ill mannered office staff in service centre at Agni Tower, Garchuk, Guwahati. My CO number for the router arrived and no one ever called to pick up. Shame on you guys👎
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Jagatsingh Dugar (@JagatsinghDuga1) reported from Guwahati, Assam@JioCare Can you please response to the issues of problems solution
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Hriday raj (@hridaysyam) reported from Guwahati, Assam@reliancejio @JioCare Hello Team, there is no one on your end who’s picking up the customer care phone or responding, it will be really kind of you to call back
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Ashik (@Ashik0fficial_) reported from Uzankuri, Assam@JioCare jio 5G unlimited free data is stopped? because I got 5G network but data is not running and SMS is coming that 100%data is exhausted. What happened 😔
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Jayashree Das (@JayaDas20559804) reported from Guwahati, AssamFrom last few months the @reliancejio network is very bad very slow. Please fix the issue @JioCare @reliancejio
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Dugar Jagatsingh (@DJagatsingh) reported from Guwahati, Assam@JioCare @shardenedu GREAT Assuring on assumptions but no solution Simply wastage of Energy Need control by senior management OFFICIAL to CARE prestigious positions of the Reliance Can it GET eye of management All is NEED of HOURS
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MANISH CHAKRAVARTY (@MANISHC12674761) reported from Guwahati, Assam@reliancejio Jio's network is very bad, please fix it in our area,
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Raman Misra (@misra3314) reported from Guwahati, Assam@JioCare @_MukeshAmbani Your response carries no value,earlier you gave the time till 12.49 p.m. afternoon os 20th then engineer was supposed to visit on 20th at 5 p.m. then again at 9.30 a.m. on 21st. What is the problem with Ambani's Jio.
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Rajiv Kamal (@kamalrajiv2006) reported from Guwahati, Assam@KautukSinha @JioCare Really eyewash by Jio care and their team ..fed-up with the type of response and service. May be I would be compelled for disconnection.
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Surman Ali (@alisurman0) reported from Guwahati, Assam@reliancejio Definitely have to tell that worst network. Area Tupamari No 1 Kamrup rural Assam, PIN 781127
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Dibyajyoti sahu (@Dbyajti45) reported from Guwahati, Assam@JioCare Sorry to say that the truth us that your service is still worst
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r@hulz (@hardcorerahul) reported from Guwahati, Assam@JioCare of the technician nor anyone came to mine flat for jio fiber installation setup. I never expected such kind of pathetic service from Jio Team. I have already conveyed your support team that I need to get it set it up by today only for mine professional work but it was not done...
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Raman Misra (@misra3314) reported from Guwahati, Assam@JioCare @_MukeshAmbani @news24tvchannel PATHETIC SERVICE LEVELS,AGAIN WITHIN A SPAN OF 15 DAYS,LOST AUDIO FOR ALL THE CHANNELS.LAST MONTH LOST 15 DAYS AIR TIME NOW AGAIN AUDIO LOST SERVICE LEVEL ZERO YOU ARE REALLY LOOTERS AND CHEATERS
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Bijit Das (@BijitDa43303456) reported from Guwahati, Assam@JioCare Dear Jio, I have tried will all the possible solution, aside i am not only facing the issue on my phone nearly every people is facing the same issue Hoping for a quick solution from your end. My address- 8th mile Garobasti Near Ganesh Mandir City-Guwahati PIN-781023
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Balaji (@Balaji79651412) reported@JioCare @reliancejio , We are eager to resolve JioFiber Service Request No. SR00002LQNV6 for Service ID connection having JioFixedVoice Number +914435692456 and have managed to get an earlier appointment on 12-Jun-2026 between 19:30:00 - 20:30:00 No one turned up to fix it
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Nekibul Hoque (@NekibulHoque) reported@JioCare Due to personal reasons I am going to USA under h1 visa for long term and very good expirence with jio, I don't want to be a part of Jio Air fiber. Kindly cancel it with immediate effect.
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Santanu R. Sen🇮🇳💚❤️ (@SantanuSen49419) reported@JioCare since last 30mins I am trying to connect with your customer support but sadly unable to do so. I want to purchase airfiber wifi extension. Please call me back #helppost
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Hisabi Kitabi G (@HisabiKitabiG) reported@Aman_Rajx @reliancejio I have faith on the engineer because they really did a great job from 2019 to 2025 and I still believe them. And this is for both 4G and 5G infra. I have seen many upgrades and Zero downgrades. Airtel sucks till 2024.
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maggs (@maggstwts) reported@JioCare facing issues with jioairfiber since the installation day. Nothing fixed after multiple visits over a month as well. Now when I'm trying to cancel my connection why aren't you giving me a refund when the problem is from your end??
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Avinash (@avinashprjapti) reported@reliancejio @JioCare Service Request No. SR000038740V This has been an extremely poor and disappointing service experience. The engineer visit was scheduled between 8:00 PM and 9:00 PM, but the assigned engineer has now switched off his mobile phone and is unreachable.
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Sandeep Mishra (@sandyjogu) reported@JioCare Trying to watch the FIFA World Cup on JioAirFiber and the Live TV+ app is completely frozen. Won't even open up. What’s going on @JioCare? @reliancejio Need a fix immediately! 😡⚽ #JioAirFiber #FIFAWorldCup
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SANJAY BISWAS (@Sanjaybanjara89) reported"I am trying to DM you regarding my persistent network issues, but the messages are failing to send. Please check your DM settings or provide an alternative way to reach you. I am unable to share my mobile number publicly @reliancejio @JioCare
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Seetharaman K C 🇮🇳 (@seetharamankc) reported@reliancejio @JioCare @_MukeshAmbani It is really disgusting to note that your wifi connection starts sending recharge messages two days in advance and also the internet stops working, this happens every month without fail and I am sure that this is being done deliberately so that you guys can make some free money. Please allow the consumer to use the connection for the period for which he has paid the money! Don’t you think that’s fair?
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SamSai (@sai_sidd) reportedIs the F1 Free Practices of Barcelona not available to stream on the JioTV Fancode subscription or am I the one facing this problem? #JioTV #F1onFancode @JioCare @OfficialJioTV