Reliance Jio outages and service status in Sarusajai, Assam
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Sarusajai, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 21, 3:34 PM GMT+5:30.
- Internet (65%)
- Wi-fi (18%)
- Total Blackout (8%)
- Phone (8%)
- TV (3%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sarusajai, Assam
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sarusajai, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 21: Problems at Reliance Jio
Reliance Jio is having issues since 05:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sarusajai, Assam
The most recent Reliance Jio outage reports came from the following cities: Guwahati.
| City | Problem Type | Report Time |
|---|---|---|
 Guwahati
|
Internet | 8 hours ago |
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Guwahati
|
Wi-fi | 9 hours ago |
|
Guwahati
|
Internet | 1 day ago |
|
Guwahati
|
Internet | 2 days ago |
|
Guwahati
|
Wi-fi | 2 days ago |
|
Guwahati
|
Wi-fi | 3 days ago |
Nearby cities with recent reports
8 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Sarusajai, Assam
Latest outage, problems and issue reports in Sarusajai and nearby locations:
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Dibyajyoti sahu (@Dbyajti45) reported from Guwahati, Assam@JioCare Sorry to say that the truth us that your service is still worst
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viv singh (@vivsingh7) reported from Guwahati, Assam@JioCare @jiofiber @reliancejio I'm relocating today afternoon 12noon, i want to cancel my service and take your equipment by today noon and refund my money back
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ajitesh | WEIGHT LOSS COACHING (@workdayphysique) reported from Guwahati, AssamLooks like I won't have good internet at least until evening. Booked a service time between 9-10am. Engineer rescheduled themselves first to 9:30am then to 3pm. Fml. @reliancejio @JioCare #jiofiber #guwahati
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ᗷᗴᗪᗩᖇՏᕼI ᗪᗩՏ ᑭ (@bedarshi_dp) reported from Guwahati, Assam@JioCare Hello team a sim is lost please help me. To block the same i dont remember the DOB against the sim card holder
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Avishek Saikia (@AVISH6K) reported from Guwahati, Assam@reliancejio can you look into my issues. No wander u take payments in advance and we pay to watch nothing. Issue with jio fibre
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☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam@JioCare Stop sending me your default templates...you have ZERO process knowledge and give me a date you would EXPECT my resolution to happen
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r@hulz (@hardcorerahul) reported from Guwahati, Assam@JioCare of the technician nor anyone came to mine flat for jio fiber installation setup. I never expected such kind of pathetic service from Jio Team. I have already conveyed your support team that I need to get it set it up by today only for mine professional work but it was not done...
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Avishek Saikia (@AVISH6K) reported from Guwahati, Assam@reliancejio fiber number 03613526442. Paying for services can't use. After sales service pathetic. +91 70029 93796 your representative has stopped answering my calls. Discovery not working. Not sign of universal and lions gate app. Kindly do the needful
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Inamul Hoque🇮🇳🇮🇳 (@hoque_inam) reported from Guwahati, Assam@reliancejio Hello 👋 I am a Jio user , My device 5G and i also give letest version update in my device. There is a big problem, why my connection not available for 5G? Please give me answer.
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viv singh (@vivsingh7) reported from Guwahati, Assam@jiofiber @reliancejio @JioCare i have never experienced this type of customer service ever how jio provide to people. I need a technician coming to home today before 12pm take your equipment and refund my money back. I'm very disappointed with jio fiber service
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Manash Sarma (@manassarma1991) reported from Guwahati, Assam@reliancejio It's shameful and disgusting that Jio 5G is in my city and i have a 5G phone that supports Jio SA 5G but still i am unable to use it and I have not received any Welcome Offer invitation from Jio yet. I have done everything to use 5G Only launching 5G will not help. Let us use it
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Rejaul (@RejaulKarim1) reported from Guwahati, Assam@reliancejio , @JioCare kindly help me in getting the status of my MNP. It was for my number 9435144500, tried your call centre but no response.
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Rajiv Kamal (@kamalrajiv2006) reported from Guwahati, Assam@KautukSinha @JioCare Really eyewash by Jio care and their team ..fed-up with the type of response and service. May be I would be compelled for disconnection.
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Deerghayu Phukan (@deerghayu23) reported from Guwahati, Assam@JioCare On 27/01/2022 i got a call from one of your service engineer having phone number 9864213139 stated as they will come for installation on 28/01/2022 but they didn't visit on that date. To be continued...
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Bijit Das (@BijitDa43303456) reported from Guwahati, Assam@JioCare Dear Jio, I have tried will all the possible solution, aside i am not only facing the issue on my phone nearly every people is facing the same issue Hoping for a quick solution from your end. My address- 8th mile Garobasti Near Ganesh Mandir City-Guwahati PIN-781023
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Saurav Choudhury (@sauravv123) reported from Guwahati, Assam@JioCare 4th day today. No Internet still. You guys are setting a very bad example of your customer service. This will drive away many customers who entrusts you to take care of their internet requirement.
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Bhaskar Das (@mebhaskardas) reported from Guwahati, Assam@JioCare Been following up with a problem since May but no resolution everytime I raise a tweet your team just give a call give a apology and ask for more time... What excuse you have this time
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MANISH CHAKRAVARTY (@MANISHC12674761) reported from Guwahati, Assam@reliancejio jio fibre service is very poor
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Shamim Ahmed (@theshamimahmed) reported from Guwahati, Assam@JioCare yet not resolved my problem please do something ASAP
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Ashik (@Ashik0fficial_) reported from Uzankuri, Assam@JioCare jio 5G unlimited free data is stopped? because I got 5G network but data is not running and SMS is coming that 100%data is exhausted. What happened 😔
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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apolitical (@apolitical45322) reported@JioCare We have waited three weeks ! Does it take so long to process a refund? How bad will the service be if you take this long to process a refund. What is the ETA for the refund ?
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Monu kumar (@Monu789kashyap) reportedI am experiencing poor network no 5G connectivity. Company is charging on behalf 5G services but providing slow internet connectivity @airtelindia @reliancejio
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Sandeep (@smalik54) reportedDear Customer, We are facing a temporary service interruption in your area since 21-05-2026 07:41 PM, due to which services for your JioFiber Connection with JioFixedVoice Number xxxz may be affected. We expect this to get resolved by 21-05-2026 11:41 PM. @JioCare
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ANSHUL GUPTA (@Anshul866) reported@JioCare again after two days same problem there is no 5g network in vill kandhi post kandhi tehsil sikandra kanpur dehat pincode 209115.very bad services by jio.please look into it Anshul gupta -8887635450
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Shareef Nawaz (@ShareefNwzAlig) reported@JioCare It is not only affecting me, but the entire area around me. Whenever the service goes down, all nearby JioAirFiber connections stop working as well.
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KARO VIKAS PARTY 📶 (@vikastiwari006) reported@JioCare Even while travelling there should not be any connectivity issue and we should not feel network glitches, go and see how mobile network works in other countries even while travelling
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Sohil Singh Jhuti (@sohilsingh22) reportedPoor service by @reliancejio My internet is down and I can’t access it from yesterday night Tried to raise a complain but it’s still “processing” it’s really sad how they treat customers now #jiofiber #poor
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Shrikant Sharma (@shrikant_7777) reported@JioCare The customer support of Jio is the most incompetent team in the world. Every time a new person comes to DM and asks stupid questions (what already has been explained earlier). Still my Netflix account is blocked and the Jio team has no resolution in sight
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Bhargav Manek (@BhargavManek) reported@JioCare Working On It??? not working on it 5 days passed you are not delivering a sim
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Himanshu (@himanshu_rssb) reported@reliancejio request raised 3-4 times for jio Airfibre since yesterday but no one call me regarding installation.. very bad service.. plz improve it