Reliance Jio outages and service status in Sarusajai, Assam
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Sarusajai, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 15, 8:33 PM GMT+5:30.
- Internet (76%)
- Wi-fi (12%)
- Total Blackout (5%)
- Phone (5%)
- E-mail (2%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sarusajai, Assam
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sarusajai, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 16: Problems at Reliance Jio
Reliance Jio is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sarusajai, Assam
The most recent Reliance Jio outage reports came from the following cities: Guwahati.
| City | Problem Type | Report Time |
|---|---|---|
 Guwahati
|
Internet | 17 hours ago |
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Guwahati
|
Internet | 2 days ago |
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Guwahati
|
Internet | 2 days ago |
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Guwahati
|
Wi-fi | 3 days ago |
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Guwahati
|
Internet | 3 days ago |
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Guwahati
|
Internet | 6 days ago |
Nearby cities with recent reports
8 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Sarusajai, Assam
Latest outage, problems and issue reports in Sarusajai and nearby locations:
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Dibyendu Das (@dibyendu_das) reported from Guwahati, Assam@reliancejio my jiofiber down from more than a hour
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Dugar Jagatsingh (@DJagatsingh) reported from Guwahati, Assam@JioCare Nothing then spoiling TIME It's again requested to solve the issue AWAITS
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Saurav Vishwamitra 🇮🇳 (@vishwamitra_srv) reported from Guwahati, AssamDay 6. Waiting for resolution. Even local operators offer a better resolution time then @JioCare
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Kalpajit Dutta (@Kalpajit_Dutta) reported from Guwahati, AssamSo #FIFAWorldCup ruined by #JioCinema in India, Frustrated!! @reliancejio please fix it!!
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doly ghosh (@GhoshDoly) reported from Guwahati, AssamFrequent connection disruption in Jio Fiber. Poor response from the technical team. Can anyone help me out? @reliancejio @JioFiberVoice
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viv singh (@vivsingh7) reported from Guwahati, Assam@jiofiber @reliancejio Most unexpected experience with jio service. Unbelievable that's how customer service and support work. Put the request for relocation and not getting information and placing different requests by themselves. I need to cancel my service and refund my money
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r@hulz (@hardcorerahul) reported from Guwahati, Assam@JioCare of the technician nor anyone came to mine flat for jio fiber installation setup. I never expected such kind of pathetic service from Jio Team. I have already conveyed your support team that I need to get it set it up by today only for mine professional work but it was not done...
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Jayant Mohta (@jayantmohta) reported from Guwahati, Assam@JioCare @reliancejio hi had dm’ed certain details wrt to my query on Monday ie 06/02/2023 still waiting for resolution.
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Harekrishna Mandal (@Harekri44523076) reported from Guwahati, Assam@reliancejio What is this? In my area from last few days internet speed slow gradually then I call jio care they told me that many user used jio simultaneously that's why speed become slow, But my question is who is the responsible for it??
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Sam (@SamuelDas1) reported from Guwahati, Assam@JioCare I do have a Jio Fiber enabled landline phone. Recently there's been frequent call drops. Who and where to complaint? Please help.
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Rejaul (@RejaulKarim1) reported from Guwahati, Assam@reliancejio , @JioCare kindly help me in getting the status of my MNP. It was for my number 9435144500, tried your call centre but no response.
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Jagatsingh Dugar (@JagatsinghDuga1) reported from Guwahati, Assam@JioCare Got email totality negative effectively false quoted reply Care Really realized reality never be in Dark Ask them to get call to discuss It's now need of hours
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Manjeet Banerjee (@pyro_manjeet) reported from Guwahati, AssamWhat’s happening with the @reliancejio network…. Need assistance with my #iphone12 Esim
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Avishek Chakravarty (@Avishek_96) reported from Guwahati, AssamAbsolutely no network connectivity of @reliancejio at #AgartalaAirport
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PRANAB (@pranab_deb1) reported from Guwahati, Assam@JioCare My Home Location Guwahati Assam Jio Internet Link Fully down. 2.36 minutes video run time 15 minutes above. So Please up the Link asasp. Now I share My Home Location Latitude & Longitude is :- 26.161894,91.696735 + Link speed screen shots. @reliancejio @TRAI
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Puja Medhi (@that_wacky_soul) reported from Guwahati, Assam@JioCare Haven't received the refund for my jiofibre set-top box return. It's been 2 months and still no way to contact you guys! The refund was supposed to be automatic. Service Id: 300751097776 Can I expect any help! #JioFiber #jio
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Angshuman Das (@angshumandas88) reported from Guwahati, Assam@JioCare +91 86383 96370 - Rupam Barman JIO Technician - He told that he won't be able to resolve the issue. Pls sort this out. Tomorrow will be Day 3 without internet.
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Raman Misra (@misra3314) reported from Guwahati, Assam@JioCare @_MukeshAmbani Your response carries no value,earlier you gave the time till 12.49 p.m. afternoon os 20th then engineer was supposed to visit on 20th at 5 p.m. then again at 9.30 a.m. on 21st. What is the problem with Ambani's Jio.
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rahul hazarika (@rahulh20) reported from Guwahati, Assam@JioCare Why DM's? Are you not done covering up all your failures. Your services are becoming worse as days go by. That's my ticket MR00013ULD93. Do something to solve my issue.
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Harekrishna Mandal (@Harekri44523076) reported from North Guwāhāti, Assam@reliancejio Why u called it 4g?? Slowest network ever. I can't use 0.5 gb of my 2.5 gb plan , and this condition happened in one of the prime location of India IIT GUWAHATI all users here survive with same problem. Plz before update anything update your infrastructure.shame
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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JUSTICE FOR ALL (@FIGHTvINJUSTICE) reported@JioCare the problem is still there since 18th June. No resolution. Need help. Please resolve the issue as soon as possible.
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Vivek Chennuri (@cherryvivek) reported@NikhilC_Speaks @JioCare Nikhil, they won't come to relocate, you need to find another service provider.
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जीव-आयूर अभियंता (@HalwaHaiKya) reportedHello @JioCare your airfiber is not working since past 4 days and customer care is not raising a ticket for the same. Everyday they say by end of the day at night 9 it will be resolved. Who will compensate for the loss of 4 days and onwards while I advance paid for 6 months.
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seelam naresh (@naresh9368) reported@JioCare Hi @JioCare, this is nothing but harassment. You are closing service requests without resolving the issue, and your own customer care team says they have no details of the closed tickets. Is this how Jio handles customer complaints? (Service ID: 778610860366)
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Irfan (@mdirfan0143) reported@JioCare @JioCare or help me to book proper way if i am doing anything wrong. Otherwise don’t ask same thing again and again.
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Suyash upadhyay (@UpadhyaySuyash) reported@DoT_India I contacted customer care multiple times and obtained complaint number MR0001RRZGEN. However, your public response states that no complaint was found on my account in recent days. @reliancejio @JioCare
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Ankur Gupta (@ankurg2204) reported@JioCare From inbox it turns out, Anpadh gawaars are sitting in your team who don't know what customer is complaining about. They keep replying that template response that is unrelated to my complain. 2 days and can't even schedule an Technician visit. Hey @airtelindia again! Coming back.
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Shubham (@Shubham02_03) reportedDear @JioCare @reliancejio, Please send a technician to my home to inspect the issue. The service has still not been restored, and remote troubleshooting isn't resolving it. Kindly arrange a technician visit at the earliest.
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Rajneesh Panda (@panda_rajneesh) reported@JioCare If my jio air fiber recharge expires before the issue is resolved, will Jio extend my plan validity or compensate me for the 4 days I couldn't use the service due to your network issue?Please stop sending automated replies and provide a clear confirmation & a proper resolution.
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Jeet Mashru (@mashrujeet) reportedToday for the entire day Reliance Jio fibre services were down. By morning tomorrow, when Jio team will wake up to do something, it will be 24 hours of downtime. This keeps happening in the area, again and again! Atleast 2-3 days in a month (that's 8% - 10% downtime). The customer service is nearly non-existent and entirely on ai. So, there's no way to highlight this to someone at management that this pattern of repeat internet downtime in the Financial capital of India, with work from home, is not okay. The restoration time you see in the screenshot just resets to a new deadline the moment it reaches the given time. @reliancejio This is not ok.