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Reliance Jio outages and service status in Sarusajai, Assam

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Sarusajai, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 2, 9:04 PM GMT+5:30.
  • 74% Internet (74%)
  • 15% Wi-fi (15%)
  • 5% Total Blackout (5%)
  • 5% Phone (5%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sarusajai, Assam

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sarusajai, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 3: Problems at Reliance Jio

Reliance Jio is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sarusajai, Assam

The most recent Reliance Jio outage reports came from the following cities: Guwahati.

CityProblem TypeReport Time
Guwahati Internet 14 hours ago
Guwahati Internet 2 days ago
Guwahati Internet 2 days ago
Guwahati Internet 4 days ago
Guwahati Internet 5 days ago
Guwahati Internet 5 days ago

Nearby cities with recent reports

Guwahati

9 recent signals

14 hours ago

Community Discussion

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Reliance Jio Issues Reports Near Sarusajai, Assam

Latest outage, problems and issue reports in Sarusajai and nearby locations:

  • KhagenGogoi15
    ☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam

    @JioCare I will wait till 21st May 2022. Either my issue is resolved or you arrange a disconnection of my device/will throw it and replace with Airtel 5G. I am shocked to see the same response template time and again. Do you guys even know to act emphatic???

  • SultanulHamid
    Sultanul Hamid (@SultanulHamid) reported from Guwahati, Assam

    Everyday the @reliancejio network frequently disconnecting in every half an hour, we are facing heavy problem as we are working from home due to COVID. Requesting you please look into the matter. Area Pincode- 781136 Mahtoli.

  • vivsingh7
    viv singh (@vivsingh7) reported from Guwahati, Assam

    @JioCare @jiofiber @reliancejio I'm relocating today afternoon 12noon, i want to cancel my service and take your equipment by today noon and refund my money back

  • KhagenGogoi15
    ☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam

    @reliancejio @JioCare have your device picked up by tomorrow WITHOUT FAIL. Cease order: CO0000SG0ZGQ. I am done with you and will also leave the phone lines as well. UNPROFESSIONAL AT YOUR BEST

  • Kalpajit_Dutta
    Kalpajit Dutta (@Kalpajit_Dutta) reported from Guwahati, Assam

    So #FIFAWorldCup ruined by #JioCinema, Frustrated!! @reliancejio please fix it!!

  • SamuelDas1
    Sam (@SamuelDas1) reported from Guwahati, Assam

    @JioCare Thanks. But your Jio Care response time is too slow and appalling. It's nearly 15 days now since we communicated our difficulties, we're getting assurances only. Blank assurance. Very discouraging.

  • preetam_bkty
    Preetam Barkataky (@preetam_bkty) reported from Guwahati, Assam

    @JioCare @reliancejio my plan is supposed to end on 29th and time wise till 11:59 PM it is 29th as show over app but it ended before due time. Why are they playing cheap game. Need a response ASAP. @consumerforum_ please help (2/2) Attached SS in (1/2) tweet

  • manassarma1991
    Manash Sarma (@manassarma1991) reported from Guwahati, Assam

    @JioCare Hi, I have already DM my problem I am a Welcome Offer user and is facing 5G network problem My 5G network disappeared suddenly at 9:15 PM and now I'm on 4G Please fix the issue

  • angshumandas88
    Angshuman Das (@angshumandas88) reported from Guwahati, Assam

    @JioCare +91 86383 96370 - Rupam Barman JIO Technician - He told that he won't be able to resolve the issue. Pls sort this out. Tomorrow will be Day 3 without internet.

  • JayaDas20559804
    Jayashree Das (@JayaDas20559804) reported from Guwahati, Assam

    From yesterday onwards jio fiber has been working very slow we are not able to connect anything please fix the problem @reliancejio @JioCare @JioFiberVoice

  • AVISH6K
    Avishek Saikia (@AVISH6K) reported from Guwahati, Assam

    @JioCare fraud.. worst customer service..@MukeshAmbaniOf @MukeshAmbanima SR00001DXGNK and SR00001DR6RI .. how long do i have to wait for the resolution?? Only topibazz

  • hoque_inam
    Inamul Hoque🇮🇳🇮🇳 (@hoque_inam) reported from Guwahati, Assam

    @reliancejio Hello 👋 I am a Jio user , My device 5G and i also give letest version update in my device. There is a big problem, why my connection not available for 5G? Please give me answer.

  • deerghayu23
    Deerghayu Phukan (@deerghayu23) reported from Guwahati, Assam

    @reliancejio I have done the documentation for Jio Fiber day before yesterday. Yesterday, a representative confirmed for installation today, but it wasn't installed today as well. I have been calling the representative but calls never gets answered. @JioCare

  • mebhaskardas
    Bhaskar Das (@mebhaskardas) reported from Guwahati, Assam

    @JioCare Been following up with a problem since May but no resolution everytime I raise a tweet your team just give a call give a apology and ask for more time... What excuse you have this time

  • hridaysyam
    Hriday raj (@hridaysyam) reported from Guwahati, Assam

    @reliancejio @JioCare Hello Team, there is no one on your end who’s picking up the customer care phone or responding, it will be really kind of you to call back

  • AVISH6K
    Avishek Saikia (@AVISH6K) reported from Guwahati, Assam

    @reliancejio fiber number 03613526442. Paying for services can't use. After sales service pathetic. +91 70029 93796 your representative has stopped answering my calls. Discovery not working. Not sign of universal and lions gate app. Kindly do the needful

  • ImranHu80358767
    Imran Hussain (@ImranHu80358767) reported from Amingaon, Assam

    @JioCare Improve your services in my location otherwise we have to choose other network. Pin:781104

  • subhankar29
    subhankar (@subhankar29) reported from Guwahati, Assam

    @JioCare @reliancejio pathetic service as I was hearing from people, two days wifi gone no one bothers to my complaint, a big thanks 🙏 complaint number SR00001DW17S

  • misra3314
    Raman Misra (@misra3314) reported from Guwahati, Assam

    @JioCare @_MukeshAmbani @news24tvchannel PATHETIC SERVICE LEVELS,AGAIN WITHIN A SPAN OF 15 DAYS,LOST AUDIO FOR ALL THE CHANNELS.LAST MONTH LOST 15 DAYS AIR TIME NOW AGAIN AUDIO LOST SERVICE LEVEL ZERO YOU ARE REALLY LOOTERS AND CHEATERS

  • DJagatsingh
    Dugar Jagatsingh (@DJagatsingh) reported from Guwahati, Assam

    @JioCare @shardenedu GREAT Assuring on assumptions but no solution Simply wastage of Energy Need control by senior management OFFICIAL to CARE prestigious positions of the Reliance Can it GET eye of management All is NEED of HOURS

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • vijayakumar_er
    Vijayakumar (@vijayakumar_er) reported

    @JioCare Jio AirFiber upload speed capped at 1Mbps instead of 100Mbps. Download is fine. Ticket raised 3 days ago with zero response. Please fix ASAP. Service ID: SR000039U3NH

  • aapkaapnadeepak
    Deepak Verma (@aapkaapnadeepak) reported

    @JioCare @reliancejio @jio_fiber Still I have not received any details about grievance & appalent authority. My issue has still not resolve, what's status of escalation?

  • Shubhpuhan
    Shubhashish Puhan (@Shubhpuhan) reported

    @JioCare One of the worst customer service.... extremely disgusting...shame on you jio

  • BharatVisawadia
    भरत विसावाडिया 🚩🪷🕛⏳🔱 (@BharatVisawadia) reported

    @reliancejio @JioCare I like your extraordinary service for Call drop, network issue, Very slow internet & 25 din me Paisa double scam caller tune. 👍🏻🙏🏻🤫🤫 Such irritating Costomer care service not single call attend with any care person. 🤦🏻🤦🏻#jiocare #reliancejio

  • star_deisgn
    Star Deisgn (@star_deisgn) reported

    @reliancejio @JioCare 🚨 Severe network issue in JULJULI, Kishanganj, Bihar (PIN: 855107) for 6+ months! Zero internet & constant call drops. We urgently need a new tower here. Our entire village is frustrated and ready to port to Airtel if not fixed ASAP. Pls resolve!

  • ShreesamarthV
    SK (@ShreesamarthV) reported

    @PeacefulRooh @JioCare Airtel service is worst nowadays.. Jio also facing same issues

  • ampee13
    Manjul Palicha (@ampee13) reported

    @JioCare We have been receiving sms assuring us of restoration of internet services last message being it will b restored by 10.48 last night Some bldgs in our colony has internet services and some do not.Unable to understand no use tech visit if problem not resolved

  • imErNKashyap
    NISHANT KASHYAP (@imErNKashyap) reported

    @JioCare I completed Jio Fiber registration and payment 4 days ago, but there's still no installation update via call, SMS, or email. My case was escalated yesterday, yet no response. Is this the service customers receive after payment? Please resolve this today. #CustomerService

  • shalabh_44
    shalabh shrivastava (@shalabh_44) reported

    @JioCare Thank you for the response, but this delay is unacceptable. My Jio AirFiber service has been disrupted for days, causing major inconvenience. I request immediate resolution and a clear ETA, otherwise I will be forced to escalate this matter further.

  • rssaysomething
    rupeshsingh (@rssaysomething) reported

    @JioCare I have purchased Jio thing 4 g pro tracker device from Amazon in March 26. It is not powering on and the device malfunctioned within two months of purchase.I complained to Jio things email team many times also provided them invoice, IMEI, but problem not resolved.