Reliance Jio Outage Report in Sarusajai, Kamrup Metropolitan, Assam
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours in Sarusajai, Assam
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sarusajai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 21: Problems at Reliance Jio
Reliance Jio is having issues since 01:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (10%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Sarusajai, Kamrup Metropolitan, Assam
The most recent Reliance Jio outage reports came from the following cities: Guwahati.
| City | Problem Type | Report Time |
|---|---|---|
 Guwahati |
Wi-fi | |
| Guwahati |
Internet | |
| Guwahati |
Wi-fi | |
| Guwahati |
Phone | |
| Guwahati |
Wi-fi | |
| Guwahati |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Sarusajai, Assam
Latest outage, problems and issue reports in Sarusajai and nearby locations:
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r@hulz
(@hardcorerahul) reported
from
Guwahati, Assam
Hi @JioCare Team, I have DM'ed my Jio fiber associated number and registered whatsapp number and stated the issue in detail. I am facing Internet Connectivity Issue. Please look into it on priority and get it resolved by today as early as possible
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Tamal (আমি বাঙ্গালি)
(@Tamal_ISBP) reported
from
Guwahati, Assam
@reliancejio @JioCare I had ported my number recently to Jio with ₹500 advance deposit. But unfortunately network is no better than others. Moreover I want to change my Billing cycle according to my convenience but as per their customer care Jio has no option. #NeedResolution
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AJay Naorem
(@ajay_naorem) reported
from
Guwahati, Assam
@JioCare Already three month passed i have ordered for jio fiber n haven't got the connection n from ur end there no proper response n no proper update 😡 Your team is not handling my issue properly n ur services has became worthless .
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Abhishek jha
(@Abhishe30041184) reported
from
Guwahati, Assam
@JioCare To be honest, my company has provided me a Jio dongle for work, and I must say it's really bad. The service of jio in our area is too bad. Also I am requesting to increase the coverage area and it would be beneficial for both ends, many people would have network and you get CST.
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Manika Devi
(@ManikaDevi3) reported
from
Guwahati, Assam
Regretting my decision to go with @reliancejio Fiber plan. I am facing internet connection issue from last 4-5 days, but no one has visited to solve the problem even after repeated reminders. Guys do go with Jio Fiber because the service is below poor. #BigNoToJioFiber
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Tamal (আমি বাঙ্গালি)
(@Tamal_ISBP) reported
from
Guwahati, Assam
@JioCare But other service provider do have the option. Why Jio can’t? This is important for me according to my salary date. This month already I have to pay ₹100 extra for the last date of bill payment passed. This is not possible for every month.
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Manika Devi
(@ManikaDevi3) reported
from
Guwahati, Assam
Regretting my decision to go with @reliancejio Fiber plan. I am facing internet connection issue from last 4-5 days, but no one has visited to solve the problem even after repeated reminders. Guys Do Not go with Jio Fiber because the service is below poor. #BigNoToJioFiber
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Dilip Kr sutradhar
(@dilipkumarsutra) reported
from
Guwahati, Assam
@JioCare @reliancejio kindly cancel my Stb order request as Delivery deadline already crossed and refund money
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Abhishek jha
(@Abhishe30041184) reported
from
Guwahati, Assam
@JioCare Can you help me with date as it's been going on since a year now. If you aren't able to do this, could you please escalate it to the relevant department, so that we get network asap.
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Abutaleb Ahmed
(@Abutale76966679) reported
from
Guwahati, Assam
@JioCare jio network is very bad in guwahati...6001739092 is my number
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AJay Naorem
(@ajay_naorem) reported
from
Guwahati, Assam
@JioCare Already three month passed i have ordered for jio fiber i haven't got the connection yet n from ur end there no proper response n no proper update 😡 has DM ur team so many times but still my issue is never resolved Your service has became worthless
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PRANAB
(@pranab_deb1) reported
from
Guwahati, Assam
@JioCare today at Guwahati Jio net fully down with call drop issue. Please up Link quickly.. @TRAI @TRAI_OHD
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Sultanul Hamid
(@SultanulHamid) reported
from
Guwahati, Assam
@reliancejio why every day I have got the issue in same time. Internet is very slow. Check out the issue.
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Bikram nath
(@Bikram_nath17) reported
from
Guwahati, Assam
@JioCare Then why the hack nobody showed up for service? Even after 2days of waiting???
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Bikram nath
(@Bikram_nath17) reported
from
Guwahati, Assam
@JioCare I am really facing trouble. How to cancel the subscription? If not solved today, I wish to cancel the jiofiber subscription, take the damn box, return my money. Useless jio fiber
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Abutaleb Ahmed
(@Abutale76966679) reported
from
Guwahati, Assam
@reliancejio jio network is very slow...6001739092 is my number
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Parthib Dutta
(@parthibdutta) reported
from
Guwahati, Assam
@JioCare When will you fix the network connectivity issue in my area?
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Bikram nath
(@Bikram_nath17) reported
from
Khānāpāra, Assam
@JioCare Jio fiber is not working and raised a complaint yesterday. Installed it for office work, and now I am suffering. Service request number is SR000014O5T3. Still nobody showed up. Pathetic service. Waiting for airtel fiber to reach here soon @Airtel_Presence
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Tamal (আমি বাঙ্গালি)
(@Tamal_ISBP) reported
from
Guwahati, Assam
@JioCare Network issue comes next. First need to change billing cycle. Urgent.
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Bikram nath
(@Bikram_nath17) reported
from
Guwahati, Assam
@JioCare But it was an emergency. I could not attend office yesterday. The service is very bad. They said someone will come by 11 yesterday.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Jatin Solanki
(@Jatin_AI) reported
@JioCare See I have been a jio customer for 2 years. For the past 3 months i have been facing internet issues. So I decided to take a new connection entirely. But the issue remains the same. @JioCare
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Dibyajyoti sahu
(@Dbyajti45) reported
@reliancejio Jio slow hain customer care v response nhe krta hain
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Ashwinder
(@Ashwind67623840) reported
@JioCare after change of plan observed data is finishing fast like viewing 5 min online consume 1.5 gb data i think there is some kind issues please call
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Rahul
(@BizNitiRahul) reported
“The condition of all telecom networks in my area is very poor. Internet speed is extremely slow and even basic work becomes difficult. We pay full recharge charges but the service is terrible.” @airtelindia @JioCare @TRAI
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Vinayak Godse
(@godvinayak) reported
@JioCare Last two days, my fiber connection is down, your chat doesnt accept the complaints and not able to reach on the call centre number. What should I do tp get it restored? Such an frustrating experince, more frustrating is the support
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प्रेम साहु
(@premcapf) reported
@reliancejio sir pse improve internet speed in Jiribam Manipur 795116 In 5G network speed of Internet is very Poor. I can't Work Oilne and Also Can't watch Any version online Smoothly.
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Vishwanath Singh
(@_Vishwanath04_) reported
@JioCare Finally the technician arrived after 3-4 days of constant complaining but guess what, the wifi is still not working. This is such pathetic service by @JioCare Never expected you guys to be so incompetent at your job!
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Kaushiksons
(@Kaushiksons1) reported
@JioCare Still facing issues Customer care support are not interested to take my complaint thy are refusing to take complaint please suggest what we do
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ankita shaw
(@ShawAnkita53536) reported
@reliancejio @JioCare @_MukeshAmbani I have been in dignified by the customer service of JIO FIBER. I was given false promises & false information about my recharge pack of 999(Month). I called the customer service to return my set top box & downgrade my plan. BUT EVERYONE LIED.
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Sanjoy Kr Roy
(@SanjoyKrRoy79) reported
@JioCare Since last 7 days my relocation request has not been completed. Reference to your cancellation request CO0002AH3RUU for JioAirFiber Service ID 778400864620, we have recovered device from your registered address on 2026-03-06T12:34:13+05:30 Thank you, Team JioAirFiber