Reliance Jio outages and service status in Sarusajai, Assam
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 4 outage signals in the last 24 hours around Sarusajai, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jun 19, 2:49 PM GMT+5:30.
- Internet (78%)
- Wi-fi (19%)
- Phone (3%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sarusajai, Assam
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sarusajai, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 19: Problems at Reliance Jio
Reliance Jio is having issues since 01:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sarusajai, Assam
The most recent Reliance Jio outage reports came from the following cities: Guwahati.
| City | Problem Type | Report Time |
|---|---|---|
 Guwahati
|
Wi-fi | 5 hours ago |
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Guwahati
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Internet | 9 hours ago |
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Guwahati
|
Internet | 10 hours ago |
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Guwahati
|
Internet | 20 hours ago |
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Guwahati
|
Internet | 1 day ago |
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Guwahati
|
Internet | 2 days ago |
Nearby cities with recent reports
13 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Sarusajai, Assam
Latest outage, problems and issue reports in Sarusajai and nearby locations:
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Rajiv Kamal (@kamalrajiv2006) reported from Guwahati, Assam@KautukSinha @JioCare Really eyewash by Jio care and their team ..fed-up with the type of response and service. May be I would be compelled for disconnection.
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G (@Gwhwhgwra) reported from Guwahati, Assam@JioCare Hey Jio.! Our Jio Fiber is out for a month due to Router issue as implied by your service man. They say that router needs to be replaced but there was no response from your side and we tried calling your service man too but ended up with sarcasm call jio care.!
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Bhaskar Das (@mebhaskardas) reported from Guwahati, Assam@JioCare Been following up with a problem since May but no resolution everytime I raise a tweet your team just give a call give a apology and ask for more time... What excuse you have this time
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Harekrishna Mandal (@Harekri44523076) reported from North Guwāhāti, Assam@reliancejio Why u called it 4g?? Slowest network ever. I can't use 0.5 gb of my 2.5 gb plan , and this condition happened in one of the prime location of India IIT GUWAHATI all users here survive with same problem. Plz before update anything update your infrastructure.shame
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Dugar Jagatsingh (@DJagatsingh) reported from Guwahati, Assam@JioCare @shardenedu GREAT Assuring on assumptions but no solution Simply wastage of Energy Need control by senior management OFFICIAL to CARE prestigious positions of the Reliance Can it GET eye of management All is NEED of HOURS
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Bk_____zzz (@Bk_____zzz) reported from Guwahati, Assam@JioCare Not a single update from your JioFiber team. Worst and pathetic service ever. Shame. #Guwahati #Kamrup
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Vineet Kumar Agarwal (@CAVineet2) reported from Guwahati, Assam@JioCare Your sales person and your technician told me to redeem the voucher of one month free subscription of data and already shown me method to redeem, and never told me to opt or pay for recharge. Now you have changed voice and telling this is ott voucher?
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Himadree C (@himadree) reported from Guwahati, Assam@JioCare Such a link was shared with me on 18th Feb. Inboxed my number too. The so-called call never came. Guess you're just another Bot.
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Avishek Saikia (@AVISH6K) reported from Guwahati, Assam@JioCare fraud.. worst customer service..@MukeshAmbaniOf @MukeshAmbanima SR00001DXGNK and SR00001DR6RI .. how long do i have to wait for the resolution?? Only topibazz
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Bikash (@bikash_rai90) reported from Guwahati, Assam@Airtel_Presence @JioCare We paid for u for ur services , if rental is Rs. 943/mon, then every day 943/30= Rs. 31, so if ur service wil be down for 6-7 days, then every month we are paying 31*6= Rs. 186 extra..why airtel???? @JioCare come live in Lokhra, Guwahati
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CHANCHAL SARKAR (@CHANCHA02970660) reported from Guwahati, Assam@reliancejio what hopeless speed of internet is so slow total hopeless
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☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam@JioCare I need the engineer today and keep your false promises within your company. If i do not see the engineer today and resolve my issue, i will throw away your router out of my balcony. Also compensation is to be made for my 3days work loss.
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☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam@reliancejio @JioCare You got people with false commitments in customer support, irresponsible field techs & ill mannered office staff in service centre at Agni Tower, Garchuk, Guwahati. My CO number for the router arrived and no one ever called to pick up. Shame on you guys👎
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Gautam Agarwalla (@GautamAgarwall3) reported from Guwahati, Assam@JioCare Still no progress. Only word commintments going on. Very disgusting service from your end.
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☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam@JioCare I will wait till 21st May 2022. Either my issue is resolved or you arrange a disconnection of my device/will throw it and replace with Airtel 5G. I am shocked to see the same response template time and again. Do you guys even know to act emphatic???
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Jayashree Das (@JayaDas20559804) reported from Guwahati, AssamFrom yesterday onwards jio fiber has been working very slow we are not able to connect anything please fix the problem @reliancejio @JioCare @JioFiberVoice
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Dibyendu Das (@dibyendu_das) reported from Guwahati, Assam@JioCare jiofiber down more than hour.cannot register my complain.
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Inamul Hoque🇮🇳🇮🇳 (@hoque_inam) reported from Guwahati, Assam@reliancejio Hello 👋 I am a Jio user , My device 5G and i also give letest version update in my device. There is a big problem, why my connection not available for 5G? Please give me answer.
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rahul hazarika (@rahulh20) reported from Guwahati, Assam@JioCare Why DM's? Are you not done covering up all your failures. Your services are becoming worse as days go by. That's my ticket MR00013ULD93. Do something to solve my issue.
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r@hulz (@hardcorerahul) reported from Guwahati, Assam@JioCare of the technician nor anyone came to mine flat for jio fiber installation setup. I never expected such kind of pathetic service from Jio Team. I have already conveyed your support team that I need to get it set it up by today only for mine professional work but it was not done...
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Nails With Prachi (@nailswithprachi) reported@JioCare please cancel my subscription and refund my money. Despite multiple complaints my internet hasnt been restored and no resolution has been provided.
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shambhu26prasad (@shambhu26prasad) reported@JioCare @JioCare Is Jio's business model now to hold customer funds for weeks and earn interest on money for services that were never provided? Kindly refund my amount immediately and explain the reason for this unreasonable delay. @JM_Scindia
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dikhit.r.b (@mantu405) reported@JioMart_Support @JioMart @reliancejio what kind of nonsense customer support u have. U cannot acknowledge a complaint 781684866836. You guys will not deliver items and when there is a complaint then you will not even acknowledge and solve it
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kidnxtdoor (@kunalndhamne) reported@JioCare Have been facing internet issues for the past few days in the fort area, mumbai. The airfiber service is really bad. I tried to raise a complaint via the jio app...but the AI says service outrage..can you please tell the time line for the issue to be resolved.
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ranjan gangopadhyay রঞ্জন (@ranjangangopad2) reported@JioCare Service Request number SR000038O2GV JioFixedVoice Number +913433581661
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Entha Nokune (@entha_nokune) reported@reliancejio could you please help in canceling my jio air fibe. Your @JioCare and phone numbers are of no use.
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SFG (@hawx888) reported@jio_fiber Not working for the last 2 days. Technician alloted has already left his job 20 days ago. Toll free no. reiterating same thing again and again. Unable to talk to live agent. @reliancejio @JioCare
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Ratnesh Mishra (@RatneshSNMC) reported@JioCare If I choose relocation, will there be any relocation charges and is JioAirFiber service available at my new address? Check dm and reply
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JioCare (@JioCare) reported@sunnysinghal451 @reliancejio @Jio_Offl Hi Sunny, we never intend to let you down. Our engineer visited your location and identified the issue. Due to some technical reasons, we need some more time to address your complaint. We are expecting it to be resolved at the earliest and an SMS confirmation will be (1/2)
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Yuvi (@Yuvraj3456) reportedWhat is wrong with @reliancejio @JioCare Internet? The connection has been extremely slow and frequently disconnecting for the last 10 hours. I’ve been trying to contact customer care, but there has been no response. How can I reach customer support and get this issue resolved?