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Reliance Jio

Reliance Jio outages and service status in Sarusajai, Assam

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Sarusajai, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 14, 1:23 AM GMT+5:30.
  • 68% Internet (68%)
  • 14% Wi-fi (14%)
  • 11% Total Blackout (11%)
  • 4% E-mail (4%)
  • 4% Phone (4%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sarusajai, Assam

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sarusajai, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 14: Problems at Reliance Jio

Reliance Jio is having issues since 03:30 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sarusajai, Assam

The most recent Reliance Jio outage reports came from the following cities: Guwahati.

CityProblem TypeReport Time
Guwahati Internet 19 hours ago
Guwahati Wi-fi 3 days ago
Guwahati Internet 6 days ago
Guwahati Total Blackout 6 days ago
Guwahati Total Blackout 6 days ago
Guwahati Internet 8 days ago

Nearby cities with recent reports

Guwahati

5 recent signals

19 hours ago

Community Discussion

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Reliance Jio Issues Reports Near Sarusajai, Assam

Latest outage, problems and issue reports in Sarusajai and nearby locations:

  • vishwamitra_srv
    Saurav Vishwamitra 🇮🇳 (@vishwamitra_srv) reported from Guwahati, Assam

    Day 4, still no resolution. No communication from @JioCare @reliancejio.

  • AVISH6K
    Avishek Saikia (@AVISH6K) reported from Guwahati, Assam

    @JioCare Service Request number SR00001DR6RI has been logged Can you please update me on the status of this sr

  • sauravv123
    Saurav Choudhury (@sauravv123) reported from Guwahati, Assam

    @JioCare Onto the 3rd day now. No call or visit from any engineer. It is sad to see how Jio neglects customer grievance when it should be their top priority. If you have a response other than the canned one, do let me know.

  • AVISH6K
    Avishek Saikia (@AVISH6K) reported from Guwahati, Assam

    @reliancejio can you look into my issues. No wander u take payments in advance and we pay to watch nothing. Issue with jio fibre

  • Bk_____zzz
    Bk_____zzz (@Bk_____zzz) reported from Guwahati, Assam

    @JioCare Not a single update from your JioFiber team. Worst and pathetic service ever. Shame. #Guwahati #Kamrup

  • SamuelDas1
    Sam (@SamuelDas1) reported from Guwahati, Assam

    @JioCare Thanks. But your Jio Care response time is too slow and appalling. It's nearly 15 days now since we communicated our difficulties, we're getting assurances only. Blank assurance. Very discouraging.

  • azizurrahman236
    Azizur Rahman (@azizurrahman236) reported from Guwahati, Assam

    @JioCare Please solve my problem

  • AVISH6K
    Avishek Saikia (@AVISH6K) reported from Guwahati, Assam

    @JioCare fraud.. worst customer service..@MukeshAmbaniOf @MukeshAmbanima SR00001DXGNK and SR00001DR6RI .. how long do i have to wait for the resolution?? Only topibazz

  • Harekri44523076
    Harekrishna Mandal (@Harekri44523076) reported from North Guwāhāti, Assam

    @reliancejio Why u called it 4g?? Slowest network ever. I can't use 0.5 gb of my 2.5 gb plan , and this condition happened in one of the prime location of India IIT GUWAHATI all users here survive with same problem. Plz before update anything update your infrastructure.shame

  • KalitaKulen
    Kulen kalita (@KalitaKulen) reported from Guwahati, Assam

    @reliancejio Please note I had received Jiofiber pickup time for +91 3613546437 on 9.00 am 18th Dec 21. But no response from your team. Please do the needful. Hope for a better service instead of negligence.

  • Sourabhagat6191
    Sourabhagat619 (@Sourabhagat6191) reported from Guwahati, Assam

    @reliancejio From 4th of this month my jio fibre is not working, on the same day I have created service request, technician also visited but didn't repair the broken jio wire, how many more days will require to fix my issue?

  • SamuelDas1
    Sam (@SamuelDas1) reported from Guwahati, Assam

    @JioCare Last 5 days I've been requesting Jio Fiber personnel at Silchar Assam to install landline against 3842 353693, they keep changing dates, no action. Very, very, very poor service at Silchar, Assam. @reliancejio

  • deerghayu23
    Deerghayu Phukan (@deerghayu23) reported from Guwahati, Assam

    @reliancejio I have done the documentation for Jio Fiber day before yesterday. Yesterday, a representative confirmed for installation today, but it wasn't installed today as well. I have been calling the representative but calls never gets answered. @JioCare

  • abhijitok
    Abhijit Samanta (@abhijitok) reported from Guwahati, Assam

    @JioCare Not able to use internet from last 1 week, only can access on YouTube. Kindly resolve this issues. @reliancejio Jio number - 9625084049

  • hardcorerahul
    r@hulz (@hardcorerahul) reported from Guwahati, Assam

    @JioCare of the technician nor anyone came to mine flat for jio fiber installation setup. I never expected such kind of pathetic service from Jio Team. I have already conveyed your support team that I need to get it set it up by today only for mine professional work but it was not done...

  • dibyendu_das
    Dibyendu Das (@dibyendu_das) reported from Guwahati, Assam

    @JioCare jiofiber down more than hour.cannot register my complain.

  • rahulh20
    rahul hazarika (@rahulh20) reported from Guwahati, Assam

    @JioCare It's been over 10 days now my issue is still unresolved? What's the status of my ticket? @TRAI

  • vishwamitra_srv
    Saurav Vishwamitra 🇮🇳 (@vishwamitra_srv) reported from Guwahati, Assam

    @JioCare why is it so ridicously difficult to raise a service request in the my jio app.

  • JagatsinghDuga1
    Jagatsingh Dugar (@JagatsinghDuga1) reported from Guwahati, Assam

    @JioCare Can you please response to the issues of problems solution

  • manassarma1991
    Manash Sarma (@manassarma1991) reported from Guwahati, Assam

    @JioCare Hi, I have already DM my problem I am a Welcome Offer user and is facing 5G network problem My 5G network disappeared suddenly at 9:15 PM and now I'm on 4G Please fix the issue

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • ancylizajohn
    Ancy Liza John (@ancylizajohn) reported

    @JioCare @shyjusshine Shince 4 days you guys are simply rescheduling. Nobody is coming to fix the issue!

  • SwarnjeetS
    Swarnjeet Singh (@SwarnjeetS) reported

    Poor services by @reliancejio have been chasing out their team to get our wi-fi issue resolved for the last 3 days, but nothing has moved at all.

  • berry_jai
    Jai Berry (@berry_jai) reported

    Day 11 Another closed Service Request and no internet yet At this point it seems like I should start billing @JioCare @reliancejio because I feel more like an employee than a customer

  • vikas_sahu9
    Vikas Sahu (@vikas_sahu9) reported

    @JioCare Please let me know if you can get the issue resolved or not? If not then please tell me the procedure to get the connection disconnected. Thanks🙏

  • Praise1360
    Muhammad Kathrada (@Praise1360) reported

    4 days ago, @JioCare said"too many customers"is the reason for slow speed. Today, you solved it by removingthenetwork completely? No network, no calling,"Emergency Calls Only"on my phone. Stop taking customers for granted and stop these excuses @reliancejio #JioDown #WorstService

  • KhattriPranjal
    Pranjal Khattri (@KhattriPranjal) reported

    @TRAI @airtelindia @JioCare SMS Service must remain active atleast for 15 days post recharge expiry. This is essential for bank, upi and other OTP based verifications. Someone might even need OTP to recharge and this becomes a dead end.

  • sami0076
    saravanan krishnan (@sami0076) reported

    @JioCare Still no response from jio on my resolution can u define how to be patient

  • abhilash__45
    Abhilash Reddy Kosireddy (@abhilash__45) reported

    @reliancejio i have paid amount for recharge of 349 for a new sim which i ordered through myjio online kyc and it has been 3 days and i still haven't recieved sim help me my existing number of airtel 9456120764 my new given jio number : 9281077966

  • RajT96
    Rajvardhan Thakare 🇮🇳 (@RajT96) reported

    @JioCare internet speed is extremely slow

  • Gopigk2124
    GK (@Gopigk2124) reported

    @JioCare Such a waste customer support instead of giving same replies could you please resolve the issue which I reported earlier? It's been a week since I initiated the cancellation till now I didn't get any refund. This is the value you are giving to your customers