Reliance Jio outages and service status in Sarusajai, Assam
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Sarusajai, including 2 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Apr 10, 5:18 PM GMT+5:30.
- Internet (48%)
- Phone (24%)
- Wi-fi (16%)
- Total Blackout (12%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sarusajai, Assam
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sarusajai, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 10: Problems at Reliance Jio
Reliance Jio is having issues since 03:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sarusajai, Assam
The most recent Reliance Jio outage reports came from the following cities: Guwahati.
| City | Problem Type | Report Time |
|---|---|---|
 Guwahati
|
Wi-fi | 4 hours ago |
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Guwahati
|
Internet | 6 hours ago |
|
Guwahati
|
Total Blackout | 1 day ago |
|
Guwahati
|
Internet | 2 days ago |
|
Guwahati
|
Phone | 2 days ago |
|
Guwahati
|
Phone | 3 days ago |
Nearby cities with recent reports
11 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Sarusajai, Assam
Latest outage, problems and issue reports in Sarusajai and nearby locations:
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Raman Misra (@misra3314) reported from Guwahati, Assam@JioCare @_MukeshAmbani Your response carries no value,earlier you gave the time till 12.49 p.m. afternoon os 20th then engineer was supposed to visit on 20th at 5 p.m. then again at 9.30 a.m. on 21st. What is the problem with Ambani's Jio.
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Bikash (@bikash_rai90) reported from Guwahati, Assam@JioCare Sorry to say, but jio service also not live in my location
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Bk_____zzz (@Bk_____zzz) reported from Guwahati, Assam@JioCare The issue is not yet resolved. I am registering my complaint in consumer forum. You people are useless @reliancejio @JioCare
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Gautam Agarwalla (@GautamAgarwall3) reported from Guwahati, Assam@JioCare Still no progress. Only word commintments going on. Very disgusting service from your end.
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Sanat Chandra Basumatary (@BasumatarySanat) reported from Guwahati, Assam@JioCare can we expect any support from your team..?
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Dugar Jagatsingh (@DJagatsingh) reported from Guwahati, Assam@JioCare @kadam_ra01 Not installation charges it's Security refund due to not continuing Installation changes never refunded Even it's get BACK security deposit in Jio Fibre easily Try on to GET refunded Rs 1,000 It's YOUR duty to chase regularly
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Debajit Choudhury (@debajitchoudhur) reported from Guwahati, Assam@JioCare I am not getting Jio 5G network in my Bishnupur, Guwahati area since it's 5G launch in Guwahati yesterday 10.01.2023
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Bijit Das (@BijitDa43303456) reported from Guwahati, Assam@JioCare Dear Jio, I have tried will all the possible solution, aside i am not only facing the issue on my phone nearly every people is facing the same issue Hoping for a quick solution from your end. My address- 8th mile Garobasti Near Ganesh Mandir City-Guwahati PIN-781023
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viv singh (@vivsingh7) reported from Guwahati, Assam@JioCare @jiofiber @reliancejio I'm relocating today afternoon 12noon, i want to cancel my service and take your equipment by today noon and refund my money back
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Krishna Kanta Deka (@Krishna81242003) reported from Guwahati, Assam@reliancejio I am having network issue in my jiofibre connected to mobile no 7002071053.I lodged complain but getting no result
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Dugar Jagatsingh (@DJagatsingh) reported from Guwahati, Assam@JioCare Nothing then spoiling TIME It's again requested to solve the issue AWAITS
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viv singh (@vivsingh7) reported from Guwahati, Assam@jiofiber @reliancejio @JioCare i have never experienced this type of customer service ever how jio provide to people. I need a technician coming to home today before 12pm take your equipment and refund my money back. I'm very disappointed with jio fiber service
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Avishek Saikia (@AVISH6K) reported from Guwahati, Assam@JioCare Service Request number SR00001DR6RI has been logged Can you please update me on the status of this sr
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☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam@JioCare Stop sending me your default templates...you have ZERO process knowledge and give me a date you would EXPECT my resolution to happen
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Dugar Jagatsingh (@DJagatsingh) reported from Guwahati, Assam@JioCare Again request to close long pending issues Letigation will spoil Reliance prestigious .relationship Avoiding NEED of HOURS
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Puja Medhi (@that_wacky_soul) reported from Guwahati, Assam@JioCare Haven't received the refund for my jiofibre set-top box return. It's been 2 months and still no way to contact you guys! The refund was supposed to be automatic. Service Id: 300751097776 Can I expect any help! #JioFiber #jio
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Raman Misra (@misra3314) reported from Guwahati, Assam@JioCare @_MukeshAmbani @news24tvchannel PATHETIC SERVICE LEVELS,AGAIN WITHIN A SPAN OF 15 DAYS,LOST AUDIO FOR ALL THE CHANNELS.LAST MONTH LOST 15 DAYS AIR TIME NOW AGAIN AUDIO LOST SERVICE LEVEL ZERO YOU ARE REALLY LOOTERS AND CHEATERS
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Parag Jyoti Borah (@ParaagAryaanBor) reported from Guwahati, AssamF*ck you @reliancejio @JioCare Your customer care sucks big time
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Jagatsingh Dugar (@JagatsinghDuga1) reported from Guwahati, Assam@JioCare Can you please response to the issues of problems solution
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subhankar (@subhankar29) reported from Guwahati, Assam@JioCare @reliancejio pathetic service as I was hearing from people, two days wifi gone no one bothers to my complaint, a big thanks 🙏 complaint number SR00001DW17S
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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साहिल तनेजा (@TechSahilTaneja) reported@JioCare @reliancejio @jio_fiber I recharged ₹707 on 10th March via your app notification showing a 1+1 month offer. My services got suspended on 10th April, but validity should be till 10th May 2026. Please resolve this ASAP or I will switch to another network. #Jio #Urgent
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NKPatil (@NKPatil_) reportedHello @TRAI i am very frustrated with service of #JioFibre my #WIFI +91-3774354573 is not working from past 15 days, but they are charging full months bill not even bother to resolve the issue, i request you to kindly take necessary action against #JioWifi @JioCare
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Amit Bhasin (@AmitBhasin5187) reported@JioCare Hopeless customer support
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जय हरियाणा जय भारत ।।।।🇮🇳🇮🇳🇮🇳🇮🇳 (@Jaibharatmaaa) reported@jio_fiber @JioCare My Internet Air Fiber is down from last 2-3 days. No body there to listen after sale service. Even no customer care is available. Agar nahi bas ka service dena to q dete hai connection. V.bad experience. @reliancejio pin code 133301.Give DM link 4 more details
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Sujitkumarsahu (@Sujitku27038096) reported@reliancejio @JioCare @jio_fiber I booked jio fiber on 10 th March 2026 and paid 1200 but still no one contacted to set up connection till today that is 10th April 2026 so please cancel my booking give refund Order id - NO0001C5L26C
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Mritunjay Singh (@imritunjayks007) reported@JioCare This is extremely frustrating and unprofessional service from Jio Fiber. ₹500 voucher (₹100×5) was issued, I redeemed one successfully, yet my bill still shows full payable amount.
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Aben Odyuo (@abslothish) reported@JioCare I have tried to call 199 to speak to a Rep but there IVR is too complicated and there is no option to call a rep. I have successfully recharge my number but the amount is not credited to my Jio Mobile number. Please help
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Akshay (@akshay_smec) reported@JioCare My JioAirFiber internet has been not working for the last 3 days (Request ID: SR0000331505). No call or visit from the assigned engineer, Jitendra Kumar Saini, and he is also not answering calls. if this is not resolved by today i will go with Airtel.
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Shoaib Ansari (@Shoaib_A5) reported@JioCare i lost access to my sim card connected to my JioFiber account and I can't login to your app. How to fix this problem?
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V K (@KUMARV79) reported@JioCare Where do you guys reply to private messages? I have messaged you many times to complete the customer care But there is no response from your side.