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Reliance Jio outages and service status in Sarusajai, Assam

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 3 outage signals in the last 24 hours around Sarusajai, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 8, 7:18 PM GMT+5:30.
  • 76% Internet (76%)
  • 13% Wi-fi (13%)
  • 4% Total Blackout (4%)
  • 4% Phone (4%)
  • 2% E-mail (2%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sarusajai, Assam

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sarusajai, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 8: Problems at Reliance Jio

Reliance Jio is having issues since 04:30 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sarusajai, Assam

The most recent Reliance Jio outage reports came from the following cities: Guwahati.

CityProblem TypeReport Time
Guwahati Internet 3 hours ago
Guwahati Internet 8 hours ago
Guwahati E-mail 14 hours ago
Guwahati Internet 1 day ago
Guwahati Internet 3 days ago
Guwahati Internet 4 days ago

Nearby cities with recent reports

Guwahati

12 recent signals

3 hours ago

Community Discussion

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Reliance Jio Issues Reports Near Sarusajai, Assam

Latest outage, problems and issue reports in Sarusajai and nearby locations:

  • CHANCHA02970660
    CHANCHAL SARKAR (@CHANCHA02970660) reported from Guwahati, Assam

    @reliancejio what hopeless speed of internet is so slow total hopeless

  • vishwamitra_srv
    Saurav Vishwamitra 🇮🇳 (@vishwamitra_srv) reported from Guwahati, Assam

    Day 4, still no resolution. No communication from @JioCare @reliancejio.

  • dibyendu_das
    Dibyendu Das (@dibyendu_das) reported from Guwahati, Assam

    @somitsrivastav_ @JioCare Similar issue here too @guwahati no speed slow internet

  • angshumandas88
    Angshuman Das (@angshumandas88) reported from Guwahati, Assam

    @JioCare +91 86383 96370 - Rupam Barman JIO Technician - He told that he won't be able to resolve the issue. Pls sort this out. Tomorrow will be Day 3 without internet.

  • bikash_rai90
    Bikash (@bikash_rai90) reported from Guwahati, Assam

    @JioCare Sorry to say, but jio service also not live in my location

  • Kalpajit_Dutta
    Kalpajit Dutta (@Kalpajit_Dutta) reported from Guwahati, Assam

    So #FIFAWorldCup ruined by #JioCinema, Frustrated!! @reliancejio please fix it!!

  • KhagenGogoi15
    ☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam

    Is anyone going to respond or you guys have no courtesy at all to resolve issues? @reliancejio @JioCare

  • vivsingh7
    viv singh (@vivsingh7) reported from Guwahati, Assam

    @jiofiber @reliancejio @JioCare i have never experienced this type of customer service ever how jio provide to people. I need a technician coming to home today before 12pm take your equipment and refund my money back. I'm very disappointed with jio fiber service

  • KalitaKulen
    Kulen kalita (@KalitaKulen) reported from Guwahati, Assam

    @reliancejio Please note I had received Jiofiber pickup time for +91 3613546437 on 9.00 am 18th Dec 21. But no response from your team. Please do the needful. Hope for a better service instead of negligence.

  • KhagenGogoi15
    ☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam

    @reliancejio @JioCare have your device picked up by tomorrow WITHOUT FAIL. Cease order: CO0000SG0ZGQ. I am done with you and will also leave the phone lines as well. UNPROFESSIONAL AT YOUR BEST

  • Dbyajti45
    Dibyajyoti sahu (@Dbyajti45) reported from Guwahati, Assam

    @JioCare Sorry to say that the truth us that your service is still worst

  • SamuelDas1
    Sam (@SamuelDas1) reported from Guwahati, Assam

    @JioCare I do have a Jio Fiber enabled landline phone. Recently there's been frequent call drops. Who and where to complaint? Please help.

  • deerghayu23
    Deerghayu Phukan (@deerghayu23) reported from Guwahati, Assam

    @reliancejio I have done the documentation for Jio Fiber day before yesterday. Yesterday, a representative confirmed for installation today, but it wasn't installed today as well. I have been calling the representative but calls never gets answered. @JioCare

  • GhoshDoly
    doly ghosh (@GhoshDoly) reported from Guwahati, Assam

    Frequent connection disruption in Jio Fiber. Poor response from the technical team. Can anyone help me out? @reliancejio @JioFiberVoice

  • SUBHJYOTI
    🇮🇳🇮🇳SP🇮🇳🇮🇳 (@SUBHJYOTI) reported from Guwahati, Assam

    @JioCare @reliancejio made payment of ₹4033/- against jio account Id 900190048606 on 22/09/2020 but till date neither received the fibre connection nor the refund. Written numerous email to local officials at #Guwahati but no help. I don’t think #JioFiber will loot my money??

  • DJagatsingh
    Dugar Jagatsingh (@DJagatsingh) reported from Guwahati, Assam

    @JioCare Again request to close long pending issues Letigation will spoil Reliance prestigious .relationship Avoiding NEED of HOURS

  • CAVineet2
    Vineet Kumar Agarwal (@CAVineet2) reported from Guwahati, Assam

    @JioCare Your sales person and your technician told me to redeem the voucher of one month free subscription of data and already shown me method to redeem, and never told me to opt or pay for recharge. Now you have changed voice and telling this is ott voucher?

  • AVISH6K
    Avishek Saikia (@AVISH6K) reported from Guwahati, Assam

    @JioCare fraud.. worst customer service..@MukeshAmbaniOf @MukeshAmbanima SR00001DXGNK and SR00001DR6RI .. how long do i have to wait for the resolution?? Only topibazz

  • Sourabhagat6191
    Sourabhagat619 (@Sourabhagat6191) reported from Guwahati, Assam

    @reliancejio From 4th of this month my jio fibre is not working, on the same day I have created service request, technician also visited but didn't repair the broken jio wire, how many more days will require to fix my issue?

  • kamalrajiv2006
    Rajiv Kamal (@kamalrajiv2006) reported from Guwahati, Assam

    @KautukSinha @JioCare Really eyewash by Jio care and their team ..fed-up with the type of response and service. May be I would be compelled for disconnection.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • bhaguramdadrwa1
    Bhagu Ram Dadarwal (@bhaguramdadrwa1) reported

    @JioCare @reliancejio It’s been a frustrating experience. I booked a JioAirFiber connection, but there has been no installation because the assigned executive is completely unresponsive. Please escalate this issue and arrange the installation today.

  • skkjodhpur1991
    Skk Jodhpur (@skkjodhpur1991) reported

    @JioCare My service request SR00003AA8X9 has been kept open for days, while your team continues to reschedule appointments instead of resolving the issue. This is a clear failure of customer service.

  • hitman0070
    Ashh (@hitman0070) reported

    @JioCare I have a jio postpaid number and due to some financial reasons I could not pay the bill for last two months. Now when I want to pay my bill the network has been lost and I am unable to pay the bill nor am I able to generate the OTP to login the jio app. Please help.

  • ParagJain80
    Parag Jain (@ParagJain80) reported

    @JioCare you have still not responded to my issue. been more than 4 days. @reliancejio @jagograhakjago

  • BickyMishra77
    Bicky mishra (@BickyMishra77) reported

    @JIOAIRFIBERIN @JioCare Why there is a delay in getting my refund i have made payment for 3 month my money is blocked, this the worst service in my entire life i suggest people don't go for jioairfiver better to airtel & ACT there service is far better than jio

  • Shubh20_
    ShubhCSK💛 (@Shubh20_) reported

    @JioCare @reliancejio Hey @JioCare is there any update still the issue isn't resolved and you customer support are unaware and saying everything is fine with network

  • Yourvishal7
    𝗩𝗶𝘀𝗵𝗮𝗹 𝗚𝗮𝗺𝗯𝗵𝗶𝗿 (@Yourvishal7) reported

    @reliancejio @JioCare Third class service of Jio store pin 825320, Due to E sim delete I am trying to change in physical sim but no proper person available in that place, my suggestion pls closer ur all store, Ghatia Service @reliancejio

  • shailesh8199
    Shailesh Bhosale (@shailesh8199) reported

    @JioCare @JioCare @reliancejio "We've forwarded your details" is not a resolution. It's been days with no call, no request, no update. Please provide the AirFiber request date and installation timeline, or officially confirm that you cannot provide the service. #JioAirFiber

  • NicknameRambo
    Ñomadic_Rämßo (@NicknameRambo) reported

    Hi @reliancejio there is network halt in my area. Please do something

  • gokul130202
    Gokul Krishnan (@gokul130202) reported

    Hey @JioCare, My internet has been completely unusable despite showing full 5G signal. I couldn't even send a simple WhatsApp message or access basic online services. (1/3)