Reliance Jio Outage Report in Sarusajai, Kamrup Metropolitan, Assam
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours in Sarusajai, Assam
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sarusajai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 09: Problems at Reliance Jio
Reliance Jio is having issues since 02:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (61%)
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Wi-fi (13%)
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Phone (13%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Sarusajai, Kamrup Metropolitan, Assam
The most recent Reliance Jio outage reports came from the following cities: Guwahati.
| City | Problem Type | Report Time |
|---|---|---|
 Guwahati |
Wi-fi | |
| Guwahati |
Total Blackout | |
| Guwahati |
Internet | |
| Guwahati |
Wi-fi | |
| Guwahati |
Internet | |
| Guwahati |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Sarusajai, Assam
Latest outage, problems and issue reports in Sarusajai and nearby locations:
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Dibyajyoti sahu
(@Dbyajti45) reported
from
Guwahati, Assam
@JioCare Sorry to say that the truth us that your service is still worst
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Irish Kalita
(@irish_kalita) reported
from
Guwahati, Assam
@JioCare Please don't give people fake hope that you're gonna fix it. Every time you people are just asking mobile number address. Which floor i reside. Then said our team are working with it and it'll get fixed as soon as possible. I'm hearing this from last 3 years
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Azizur Rahman
(@azizurrahman236) reported
from
Guwahati, Assam
@JioCare Please solve my problem
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RAKESH BAJAJ
(@rakeshbajajca) reported
from
Guwahati, Assam
@reliancejio jio fibre is out of order for almost 15 days in this Month. Everytime I call ur helpline number they say it's a temporary outage & will be resolved in 2 hrs But 2 hrs is never over Neither they are willing to give me a complaint number. Plz look into this @DoT_India
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Deerghayu Phukan
(@deerghayu23) reported
from
Guwahati, Assam
@reliancejio I have done the documentation for Jio Fiber day before yesterday. Yesterday, a representative confirmed for installation today, but it wasn't installed today as well. I have been calling the representative but calls never gets answered. @JioCare
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Saurav Vishwamitra 🇮🇳
(@vishwamitra_srv) reported
from
Guwahati, Assam
Day 4, still no resolution. No communication from @JioCare @reliancejio.
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Vineet Kumar Agarwal
(@CAVineet2) reported
from
Guwahati, Assam
@JioCare Your sales person and your technician told me to redeem the voucher of one month free subscription of data and already shown me method to redeem, and never told me to opt or pay for recharge. Now you have changed voice and telling this is ott voucher?
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Kulen kalita
(@KalitaKulen) reported
from
Guwahati, Assam
@reliancejio Please note I had received Jiofiber pickup time for +91 3613546437 on 9.00 am 18th Dec 21. But no response from your team. Please do the needful. Hope for a better service instead of negligence.
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🇮🇳🇮🇳SP🇮🇳🇮🇳
(@SUBHJYOTI) reported
from
Guwahati, Assam
@JioCare @reliancejio made payment of ₹4033/- against jio account Id 900190048606 on 22/09/2020 but till date neither received the fibre connection nor the refund. Written numerous email to local officials at #Guwahati but no help. I don’t think #JioFiber will loot my money??
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Sourabhagat619
(@Sourabhagat6191) reported
from
Guwahati, Assam
@reliancejio From 4th of this month my jio fibre is not working, on the same day I have created service request, technician also visited but didn't repair the broken jio wire, how many more days will require to fix my issue?
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PRANAB
(@pranab_deb1) reported
from
Guwahati, Assam
@JioCare My Home Location Guwahati Assam Jio Internet Link Fully down. 2.36 minutes video run time 15 minutes above. So Please up the Link asasp. Now I share My Home Location Latitude & Longitude is :- 26.161894,91.696735 + Link speed screen shots. @reliancejio @TRAI
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Deerghayu Phukan
(@deerghayu23) reported
from
Guwahati, Assam
@JioCare On 27/01/2022 i got a call from one of your service engineer having phone number 9864213139 stated as they will come for installation on 28/01/2022 but they didn't visit on that date. To be continued...
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Change Maker
(@changemaker_24) reported
from
Guwahati, Assam
@reliancejio @JioCare @jio_internet What is going on in Guwahati, your marketing person takes installation amount without seeing possibility of installation. When it isn't done they done refund the money ? Please help before I drag that person to consumer court.
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Saurav Vishwamitra 🇮🇳
(@vishwamitra_srv) reported
from
Guwahati, Assam
@JioCare why is it so ridicously difficult to raise a service request in the my jio app.
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Vineet Kumar Agarwal
(@CAVineet2) reported
from
Guwahati, Assam
@JioCare Your sales person and your technician told me to redeem the voucher of one month free subscription of data and already shown me method to redeem, and never told me to opt or pay for recharge. Now you have changed voice and telling this is ott voucher?
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Puja Medhi
(@that_wacky_soul) reported
from
Guwahati, Assam
@JioCare Haven't received the refund for my jiofibre set-top box return. It's been 2 months and still no way to contact you guys! The refund was supposed to be automatic. Service Id: 300751097776 Can I expect any help! #JioFiber #jio
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Kulen kalita
(@KalitaKulen) reported
from
Guwahati, Assam
@JioCare Please note I had received Jiofiber pickup time for +91 3613546437 on 9.00 am 18th Dec 21. But no response from your team. Please do the needful. Hope for a better service instead of negligence.
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Krishna Kanta Deka
(@Krishna81242003) reported
from
Guwahati, Assam
@reliancejio I am having network issue in my jiofibre connected to mobile no 7002071053.I lodged complain but getting no result
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Hriday raj
(@hridaysyam) reported
from
Guwahati, Assam
@reliancejio @JioCare Hello Team, there is no one on your end who’s picking up the customer care phone or responding, it will be really kind of you to call back
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Saurav Vishwamitra 🇮🇳
(@vishwamitra_srv) reported
from
Guwahati, Assam
Day 6. Waiting for resolution. Even local operators offer a better resolution time then @JioCare
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Prince Sharma
(@princesharma_in) reported
@JioCare Sorry for late reply, Network issues 🤔. 8368513478 Jio 9312334008 Airtel A 270 Shastri Nagar Delhi 110052. Don't know if your network allow this.🙏
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Sarwan Kumar Tanwar
(@i_tfikolkata) reported
@JioCare 301139302769 is my Jio fibre connection number and i am not getting refund process done even after complain so many times. I got only message that engineer will come today but never came once. Such a pathetic and unprofessional people there in Jio fibre. #jio
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Ninad
(@RealNinadT) reported
@JioCare Seriously most pathetic service ever experienced @reliancejio !
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Pooja Singh
(@Singh90Pooja) reported
@akshat236 The only way to get over this situation is consider moving to Jio, they have better service, I recently ported all my numbers to Jio suggest you also port your to @JioCare
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NAMAN KUMAR
(@knaman896) reported
@JioCare You all are making fool of your customers, who will compensate for the loss I have faced due to internet service which you have provided l. I have to take leave due to this service.
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Adarsh Agarwal
(@agarwal0721) reported
@JioCare @reliancejio since fri (08/26) eve (>9hrs) the fiber connection is not working and have raised complaints but extremely poor response. Even after calling thrice and been prmoised for the resolution and technician visit by 10am, no response yet. HORRIBLE SERViCE
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abhilash bakshi
(@abhilashbakshi2) reported
The company is misleading postpaid customers. It’s increasing with the time. Wrong billing from last 2 months but no resolution. Say no to the jio postpaid. Harassment increasing day by day. Message box full with request to resolve but no one reply. @JioCare
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Sagar sahu
(@iamsahusagar) reported
@JioCare @JioCare @reliancejio still my issue is not resolved. As per the previous conversation, when your "earliest" will come. From past 2 days I can't access the internet. For God sake investigate this issue.
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PriyankaKhanna
(@priyannka9khana) reported
@amit02814 What's the point if you are unable to get the service you pay for, I feel you should upgrade to @JioCare they are the best
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mayank agarwal
(@mayankbadopalia) reported
@JioCare my jio connection is not working from past 5 days. I complained got a slot. For 25/8. No body visited. On 26/08 I called customer care. They gave me a revised slot for 3/09. What kind of service is this , is this a joke. If you can't give service better refund my money.