Reliance Jio outages and service status in Sarusajai, Assam
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Sarusajai, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 1, 10:04 PM GMT+5:30.
- Internet (74%)
- Wi-fi (15%)
- Total Blackout (5%)
- Phone (5%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sarusajai, Assam
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sarusajai, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 2: Problems at Reliance Jio
Reliance Jio is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sarusajai, Assam
The most recent Reliance Jio outage reports came from the following cities: Guwahati.
| City | Problem Type | Report Time |
|---|---|---|
 Guwahati
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Internet | 14 hours ago |
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Guwahati
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Internet | 2 days ago |
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Guwahati
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Internet | 3 days ago |
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Guwahati
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Internet | 4 days ago |
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Guwahati
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Internet | 4 days ago |
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Guwahati
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Phone | 4 days ago |
Nearby cities with recent reports
8 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Sarusajai, Assam
Latest outage, problems and issue reports in Sarusajai and nearby locations:
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Deerghayu Phukan (@deerghayu23) reported from Guwahati, Assam@reliancejio I have done the documentation for Jio Fiber day before yesterday. Yesterday, a representative confirmed for installation today, but it wasn't installed today as well. I have been calling the representative but calls never gets answered. @JioCare
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Abhijit Samanta (@abhijitok) reported from Guwahati, Assam@JioCare Not able to use internet from last 1 week, only can access on YouTube. Kindly resolve this issues. @reliancejio Jio number - 9625084049
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Raman Misra (@misra3314) reported from Guwahati, Assam@JioCare @_MukeshAmbani Your response carries no value,earlier you gave the time till 12.49 p.m. afternoon os 20th then engineer was supposed to visit on 20th at 5 p.m. then again at 9.30 a.m. on 21st. What is the problem with Ambani's Jio.
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☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam@reliancejio @JioCare have your device picked up by tomorrow WITHOUT FAIL. Cease order: CO0000SG0ZGQ. I am done with you and will also leave the phone lines as well. UNPROFESSIONAL AT YOUR BEST
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Manash Sarma (@manassarma1991) reported from Guwahati, Assam@reliancejio It's shameful and disgusting that Jio 5G is in my city and i have a 5G phone that supports Jio SA 5G but still i am unable to use it and I have not received any Welcome Offer invitation from Jio yet. I have done everything to use 5G Only launching 5G will not help. Let us use it
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Manash Sarma (@manassarma1991) reported from Guwahati, Assam@JioCare Hi, I have already DM my problem I am a Welcome Offer user and is facing 5G network problem My 5G network disappeared suddenly at 9:15 PM and now I'm on 4G Please fix the issue
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Dugar Jagatsingh (@DJagatsingh) reported from Guwahati, Assam@JioCare @shardenedu GREAT Assuring on assumptions but no solution Simply wastage of Energy Need control by senior management OFFICIAL to CARE prestigious positions of the Reliance Can it GET eye of management All is NEED of HOURS
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Inamul Hoque🇮🇳🇮🇳 (@hoque_inam) reported from Guwahati, Assam@reliancejio Hello 👋 I am a Jio user , My device 5G and i also give letest version update in my device. There is a big problem, why my connection not available for 5G? Please give me answer.
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Raman Misra (@misra3314) reported from Guwahati, Assam@JioCare @_MukeshAmbani @news24tvchannel PATHETIC SERVICE LEVELS,AGAIN WITHIN A SPAN OF 15 DAYS,LOST AUDIO FOR ALL THE CHANNELS.LAST MONTH LOST 15 DAYS AIR TIME NOW AGAIN AUDIO LOST SERVICE LEVEL ZERO YOU ARE REALLY LOOTERS AND CHEATERS
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Bikash (@bikash_rai90) reported from Guwahati, Assam@JioCare Sorry to say, but jio service also not live in my location
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CHANCHAL SARKAR (@CHANCHA02970660) reported from Guwahati, Assam@reliancejio what hopeless speed of internet is so slow total hopeless
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Avishek Saikia (@AVISH6K) reported from Guwahati, Assam@reliancejio fiber number 03613526442. Paying for services can't use. After sales service pathetic. +91 70029 93796 your representative has stopped answering my calls. Discovery not working. Not sign of universal and lions gate app. Kindly do the needful
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Avishek Saikia (@AVISH6K) reported from Guwahati, Assam@JioCare Service Request number SR00001DR6RI has been logged Can you please update me on the status of this sr
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Indranee Phukan (@IndraneePhukan) reported from Guwahati, AssamExtremely poor connectivity in Ganeshguri area, Guwahati, @reliancejio @airtelindia
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Kalpajit Dutta (@Kalpajit_Dutta) reported from Guwahati, AssamSo #FIFAWorldCup ruined by #JioCinema, Frustrated!! @reliancejio please fix it!!
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Gautam Agarwalla (@GautamAgarwall3) reported from Guwahati, Assam@JioCare Still no progress. Only word commintments going on. Very disgusting service from your end.
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Dappu (@Dappu43987344) reported from Guwahati, AssamPoor network service 🤮@reliancejio @reliancejio @jio
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Puja Medhi (@that_wacky_soul) reported from Guwahati, Assam@JioCare Haven't received the refund for my jiofibre set-top box return. It's been 2 months and still no way to contact you guys! The refund was supposed to be automatic. Service Id: 300751097776 Can I expect any help! #JioFiber #jio
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Bhaskar Das (@mebhaskardas) reported from Guwahati, Assam@JioCare Been following up with a problem since May but no resolution everytime I raise a tweet your team just give a call give a apology and ask for more time... What excuse you have this time
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Surman Ali (@alisurman0) reported from Guwahati, Assam@reliancejio Definitely have to tell that worst network. Area Tupamari No 1 Kamrup rural Assam, PIN 781127
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Shashankk Thakur (@trueshashank7) reported@JioCare since 2 PM there is network outage in my area and no update on the fix as yet. Can you please share the update asap coz the days loss is already done.
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Ashutosh.. (@MittalAashutosh) reported@JioCare No more vague automated replies, Ishveen. I need a concrete Timeframe, not appreciation for patience. 36 hours is already way past a reasonable resolution time. Provide the exact expected time of resolution immediately. @JioCare @reliancejio
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santosh kumar yadav (@yadavjisantosh) reported@JioCare I have shared all the requested details. Kindly look into this issue seriously and provide a permanent resolution. I have been facing this problem for the last 2 months despite raising multiple complaints. Please don't just close the complaint without resolving the issue
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Tanweer (@tanveerrkhan) reported@JioCare There's no internet service since yesterday on my Jio Fiber, and I've tried multiple times to raise a service request, but I'm not able to do that via your My Jio app asks me to either chat, call or email and I've done all the 3 things and yet I was not able to do..
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Subramoney.com (@pvsubramanyam) reported@JioCare Don't send me a message in DM saying my problem is resolved. It is not. When it is resolved, I will tweet saying 'OMG at last.....' AS OF NOW AT 21:33 on 1st July, it is not resolved.
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Dibyajyoti shing (@Tusarkofficial) reportedHey @JioCare @reliancejio, how long does it take to assign a single engineer? My JioFiber has been down with a red light since June 28. Ticket SR000039OSWD has seen zero progress for 5 days now. Absolute worst-in-class service support. Resolve this immediately #JioFiberDown
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he(y)m (@talktoacomputer) reported@JioCare Your fiber support is horrible. I am unable to close my account. I am also not getting any response for the mail I've sent. A very incompetent team!
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Saurabh Singhaniya (@Caresinghaniya) reported@JioCare @reliancejio dear sir in my location from 1 week not working net properly pls solve it soon as possible
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வைஷ்ணு இந்திரா (@vaishnu_dev) reported“Again it’s been two days since network outage in my area. Please fix it ASAP. @JioCare” How long should i wait @reliancejio @JioCare ? #jioairfiber #fiberissue
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Dipjyoti Moulick (@mr_moulick) reportedAbsolutely pathetic customer service. @reliancejio has made it nearly impossible to speak to a human customer care executive by forcing customers through an AI agent, even for simple queries. I only wanted information about porting out my number, but there was no way to reach a real person. The irony? The moment I generated a port-out request, I was bombarded with retention calls. So, there are plenty of human agents available when Jio fears losing a customer, but none when a customer genuinely needs support. I currently have two Jio mobile connections and one JioFiber connection. After this experience, I'm seriously considering disconnecting all three. A company that values customers only when they are leaving doesn't deserve their loyalty. If this is Jio's idea of customer service, it has failed completely. Stop hiding behind AI and start providing real human support. Customer retention starts with good service not desperate calls after customers decide to leave.