Reliance Jio outages and service status in Sarusajai, Assam
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Sarusajai, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jun 13, 9:06 AM GMT+5:30.
- Internet (71%)
- Wi-fi (26%)
- Phone (3%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sarusajai, Assam
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sarusajai, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 13: Problems at Reliance Jio
Reliance Jio is having issues since 08:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sarusajai, Assam
The most recent Reliance Jio outage reports came from the following cities: Guwahati.
| City | Problem Type | Report Time |
|---|---|---|
 Guwahati
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Internet | 17 hours ago |
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Guwahati
|
Wi-fi | 1 day ago |
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Guwahati
|
Wi-fi | 1 day ago |
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Guwahati
|
Internet | 3 days ago |
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Guwahati
|
Internet | 3 days ago |
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Guwahati
|
Internet | 4 days ago |
Nearby cities with recent reports
8 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Sarusajai, Assam
Latest outage, problems and issue reports in Sarusajai and nearby locations:
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Jayashree Das (@JayaDas20559804) reported from Guwahati, AssamFrom yesterday onwards jio fiber has been working very slow we are not able to connect anything please fix the problem @reliancejio @JioCare @JioFiberVoice
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Himadree C (@himadree) reported from Guwahati, Assam@JioCare Such a link was shared with me on 18th Feb. Inboxed my number too. The so-called call never came. Guess you're just another Bot.
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Avishek Saikia (@AVISH6K) reported from Guwahati, Assam@reliancejio fiber number 03613526442. Paying for services can't use. After sales service pathetic. +91 70029 93796 your representative has stopped answering my calls. Discovery not working. Not sign of universal and lions gate app. Kindly do the needful
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Sonu Pratap Sharma | Official | (@Sonupratapsharm) reported from Guwahati, Assam@ViCustomerCare #Vodafonedown Network Down 👇 in Guwahati City. unable to make Calls and Access Internet. Tweeting now from @JioCare WiFi.
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Avishek Saikia (@AVISH6K) reported from Guwahati, Assam@JioCare Tired of chatting... Can u send someone to fix my issues. Paying 599 per month for nothing. Still waiting for your update. Details has been dm . @MukeshAmbaniOf
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Kalpajit Dutta (@Kalpajit_Dutta) reported from Guwahati, AssamSo #FIFAWorldCup ruined by #JioCinema in India, Frustrated!! @reliancejio please fix it!!
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Dugar Jagatsingh (@DJagatsingh) reported from Guwahati, Assam@JioCare Nothing then spoiling TIME It's again requested to solve the issue AWAITS
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rahul hazarika (@rahulh20) reported from Guwahati, Assam@JioCare It's been over 10 days now my issue is still unresolved? What's the status of my ticket? @TRAI
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Shamim Ahmed (@theshamimahmed) reported from Guwahati, Assam@JioCare yet not resolved my problem please do something ASAP
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Sam (@SamuelDas1) reported from Guwahati, Assam@JioCare Last 5 days I've been requesting Jio Fiber personnel at Silchar Assam to install landline against 3842 353693, they keep changing dates, no action. Very, very, very poor service at Silchar, Assam. @reliancejio
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Bk_____zzz (@Bk_____zzz) reported from Guwahati, Assam@JioCare Not a single update from your JioFiber team. Worst and pathetic service ever. Shame. #Guwahati #Kamrup
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☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, AssamIs anyone going to respond or you guys have no courtesy at all to resolve issues? @reliancejio @JioCare
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Dugar Jagatsingh (@DJagatsingh) reported from Guwahati, Assam@JioCare @shardenedu GREAT Assuring on assumptions but no solution Simply wastage of Energy Need control by senior management OFFICIAL to CARE prestigious positions of the Reliance Can it GET eye of management All is NEED of HOURS
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Dibyendu Das (@dibyendu_das) reported from Guwahati, Assam@JioCare extremely pathetic service #nospeed #jio jiofiber repeatedly complaining
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Raman Misra (@misra3314) reported from Guwahati, Assam@JioCare @_MukeshAmbani You people are pathetic and just harrasing me for the last three days,you refund my money with the charges for my pain and time spent on you or will seek help from the court of law.
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Saurav Choudhury (@sauravv123) reported from Guwahati, Assam@JioCare 4th day today. No Internet still. You guys are setting a very bad example of your customer service. This will drive away many customers who entrusts you to take care of their internet requirement.
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Avishek Saikia (@AVISH6K) reported from Guwahati, Assam@JioCare Service Request number SR00001DR6RI has been logged Can you please update me on the status of this sr
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Dibyendu Das (@dibyendu_das) reported from Guwahati, Assam@JioCare jiofiber down more than hour.cannot register my complain.
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Sultanul Hamid (@SultanulHamid) reported from Guwahati, AssamEveryday the @reliancejio network frequently disconnecting in every half an hour, we are facing heavy problem as we are working from home due to COVID. Requesting you please look into the matter. Area Pincode- 781136 Mahtoli.
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Abhilash Bapanasha (@abhibapanasha) reported from Guwahati, AssamExtremely unprofessional attitude of @JioFiberVoice service managers to install a new fiber connection. Such hilarious excuses for postponement. Everyone including customer desk is helpless other than to give false assurances. @reliancejio @JioCare
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Subbu (@imsubramanyam) reported@JioCare I recently ported my SIM from Airtel to Jio before traveling abroad. Now that I'm outside India, I've inserted the SIM but have no network connection. 😟 Could you please help me get it working? 📡 Thanks! 🙏
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Ashish Kumar Jain (@c2ashish) reportedDear Customer, PLAN2BUILD Appointment for your JioHome connection (with Set-top box) ref Order Number NO0001DEL5YS is scheduled on 13-Jun-2026 between 20:30:00 - 22:30:00. New timeline. Let's see @JioCare
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Deepak (@DeepJajoo) reported@JioCare @reliancejio Nil after sale support. One you purchase the plan, neither agent nor the company will respond. All customer service channels including mail, IVR, WA handled by robots. Never seen such a pathetic customer service.
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Sanjeev Jha (@Sanjeevjha31) reported@JioCare It's 4days, still working/wait. It is not expected from brand like Jio. Only big claim, on ground, you are down. In today's time breakdown for 4days means, Just like sarkari,your infra strength is very weak & incompetent. Who will bear the loss for these day?
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umasankar (@umasankar) reported@JioCare @jiocare When customer sharing ticket number is it not sufficient to know root cause why ticket raised who raised
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MMM (@MMM18319601) reported@Buddhapal7559 @JioCare @reliancejio I change my Sim card and buy a Data cable from their outlet ,with a promise of warranty...six months Next Day some issue ,I want for an exchange, they told me to come day after tomorrow, afterwards When I came Later the manager told me that U HV to go to Guwahati.. 4 exchange
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Mani (@manimasss) reported@JioCare "United Sports channel is displaying a Player Onscreen Stats/debug overlay on the right side of the screen. The issue occurs only on this channel. Please check the channel feed and disable the debug overlay
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Elon Mast (@NikhilS21326223) reported@JioCare From 5 days my internet speed has drop down dead , only .92 mbps of speed and when I'm trying to call your executive, I cant reach out to them , can't access ott apps too smoothly, kindly look into the matter and help me setup with anyone for further steps
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JioCare (@JioCare) reported@Suman_2003x @reliancejio Hi Suman, we apologize for the inconvenience caused to you. Your complaint has been registered, however, due to system restriction we are unable to confirm the Engineer visit date & time. Request you to use the selfcare route to reschedule the engineer visit after 3 (1/3)
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Rittik Swar (@RittikSwar) reportedWhen will I get a proper cooperation from you guys? @JioCare @reliancejio Every jio airfiber consumer is getting to see fifa except me! U guys have personal issues with me? Every prblm with me Don't make me feel wastemoney guy! Really bad service