Reliance Jio outages and service status in Sarusajai, Assam

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio generated 0 outage signals in the last 24 hours around Sarusajai, including 0 direct reports.
The most common problems reported in this area mention Internet, Phone, and Wi-fi.
The most recent signal from this area was received Apr 10, 5:18 PM GMT+5:30.

Internet (46%)
Phone (25%)
Wi-fi (17%)
Total Blackout (13%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sarusajai, Assam

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sarusajai, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (IST)	Number of reports	Baseline
Apr 11, 4:50 AM GMT+5:30	0	0
Apr 11, 5:10 AM GMT+5:30	0	0
Apr 11, 5:30 AM GMT+5:30	0	0
Apr 11, 5:50 AM GMT+5:30	0	0
Apr 11, 6:10 AM GMT+5:30	0	0
Apr 11, 6:30 AM GMT+5:30	0	0
Apr 11, 6:50 AM GMT+5:30	0	0
Apr 11, 7:10 AM GMT+5:30	0	0
Apr 11, 7:30 AM GMT+5:30	0	0
Apr 11, 7:50 AM GMT+5:30	0	0
Apr 11, 8:10 AM GMT+5:30	0	0
Apr 11, 8:30 AM GMT+5:30	0	0
Apr 11, 8:50 AM GMT+5:30	0	0
Apr 11, 9:10 AM GMT+5:30	0	0
Apr 11, 9:30 AM GMT+5:30	0	0
Apr 11, 9:50 AM GMT+5:30	0	0
Apr 11, 10:10 AM GMT+5:30	0	0
Apr 11, 10:30 AM GMT+5:30	0	0
Apr 11, 10:50 AM GMT+5:30	0	0
Apr 11, 11:10 AM GMT+5:30	0	0
Apr 11, 11:30 AM GMT+5:30	0	0
Apr 11, 11:50 AM GMT+5:30	0	0
Apr 11, 12:10 PM GMT+5:30	0	0
Apr 11, 12:30 PM GMT+5:30	0	0
Apr 11, 12:50 PM GMT+5:30	0	0
Apr 11, 1:10 PM GMT+5:30	0	0
Apr 11, 1:30 PM GMT+5:30	0	0
Apr 11, 1:50 PM GMT+5:30	0	0
Apr 11, 2:10 PM GMT+5:30	0	0
Apr 11, 2:30 PM GMT+5:30	0	0
Apr 11, 2:50 PM GMT+5:30	0	0
Apr 11, 3:10 PM GMT+5:30	0	0
Apr 11, 3:30 PM GMT+5:30	0	0
Apr 11, 3:50 PM GMT+5:30	0	0
Apr 11, 4:10 PM GMT+5:30	0	0
Apr 11, 4:30 PM GMT+5:30	0	0
Apr 11, 4:50 PM GMT+5:30	0	0
Apr 11, 5:10 PM GMT+5:30	0	0
Apr 11, 5:30 PM GMT+5:30	0	0
Apr 11, 5:50 PM GMT+5:30	0	0
Apr 11, 6:10 PM GMT+5:30	0	0
Apr 11, 6:30 PM GMT+5:30	0	0
Apr 11, 6:50 PM GMT+5:30	0	0
Apr 11, 7:10 PM GMT+5:30	0	0
Apr 11, 7:30 PM GMT+5:30	0	0
Apr 11, 7:50 PM GMT+5:30	0	0
Apr 11, 8:10 PM GMT+5:30	0	0
Apr 11, 8:30 PM GMT+5:30	0	0
Apr 11, 8:50 PM GMT+5:30	0	0
Apr 11, 9:10 PM GMT+5:30	0	0
Apr 11, 9:30 PM GMT+5:30	0	0
Apr 11, 9:50 PM GMT+5:30	0	0
Apr 11, 10:10 PM GMT+5:30	0	0
Apr 11, 10:30 PM GMT+5:30	0	0
Apr 11, 10:50 PM GMT+5:30	0	0
Apr 11, 11:10 PM GMT+5:30	0	0
Apr 11, 11:30 PM GMT+5:30	0	0
Apr 11, 11:50 PM GMT+5:30	0	0
Apr 12, 12:10 AM GMT+5:30	0	0
Apr 12, 12:30 AM GMT+5:30	0	0
Apr 12, 12:50 AM GMT+5:30	0	0
Apr 12, 1:10 AM GMT+5:30	0	0
Apr 12, 1:30 AM GMT+5:30	0	0
Apr 12, 1:50 AM GMT+5:30	0	0
Apr 12, 2:10 AM GMT+5:30	0	0
Apr 12, 2:30 AM GMT+5:30	0	0
Apr 12, 2:50 AM GMT+5:30	0	0
Apr 12, 3:10 AM GMT+5:30	0	0
Apr 12, 3:30 AM GMT+5:30	0	0
Apr 12, 3:50 AM GMT+5:30	0	0
Apr 12, 4:10 AM GMT+5:30	0	0
Apr 12, 4:30 AM GMT+5:30	0	0
Apr 12, 4:50 AM GMT+5:30	0	0

April 11: Problems at Reliance Jio

Reliance Jio is having issues since 11:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sarusajai, Assam

The most recent Reliance Jio outage reports came from the following cities: Guwahati.

City	Problem Type	Report Time
Guwahati	Wi-fi	1 day ago
Guwahati	Internet	2 days ago
Guwahati	Total Blackout	2 days ago
Guwahati	Internet	3 days ago
Guwahati	Phone	4 days ago
Guwahati	Phone	4 days ago

Nearby cities with recent reports

Guwahati

9 recent signals

1 day ago

Community Discussion

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Reliance Jio Issues Reports Near Sarusajai, Assam

Latest outage, problems and issue reports in Sarusajai and nearby locations:

Raman Misra (@misra3314) reported 56 seconds ago from Guwahati, Assam
@JioCare @_MukeshAmbani @news24tvchannel PATHETIC SERVICE LEVELS,AGAIN WITHIN A SPAN OF 15 DAYS,LOST AUDIO FOR ALL THE CHANNELS.LAST MONTH LOST 15 DAYS AIR TIME NOW AGAIN AUDIO LOST SERVICE LEVEL ZERO YOU ARE REALLY LOOTERS AND CHEATERS
Angshuman Das (@angshumandas88) reported 2 minutes ago from Guwahati, Assam
@JioCare +91 86383 96370 - Rupam Barman JIO Technician - He told that he won't be able to resolve the issue. Pls sort this out. Tomorrow will be Day 3 without internet.
viv singh (@vivsingh7) reported 4 minutes ago from Guwahati, Assam
@jiofiber @reliancejio @JioCare i have never experienced this type of customer service ever how jio provide to people. I need a technician coming to home today before 12pm take your equipment and refund my money back. I'm very disappointed with jio fiber service
Bk_____zzz (@Bk_____zzz) reported 9 minutes ago from Guwahati, Assam
@JioCare The issue is not yet resolved. I am registering my complaint in consumer forum. You people are useless @reliancejio @JioCare
Abhijit Samanta (@abhijitok) reported 18 minutes ago from Guwahati, Assam
@JioCare Not able to use internet from last 1 week, only can access on YouTube. Kindly resolve this issues. @reliancejio Jio number - 9625084049
Jayashree Das (@JayaDas20559804) reported 20 minutes ago from Guwahati, Assam
From yesterday onwards jio fiber has been working very slow we are not able to connect anything please fix the problem @reliancejio @JioCare @JioFiberVoice
Manash Sarma (@manassarma1991) reported 20 minutes ago from Guwahati, Assam
@reliancejio @JioCare i am not able to receive 5g network on my phone. My Welcome Offer is active Please help
Sam (@SamuelDas1) reported 23 minutes ago from Guwahati, Assam
@JioCare I do have a Jio Fiber enabled landline phone. Recently there's been frequent call drops. Who and where to complaint? Please help.
Ashik (@Ashik0fficial_) reported 26 minutes ago from Guwahati, Assam
@JioCare I unable to make and receive calls, I also chat with jio care but not responsible. Please solve this issue....
Dibyajyoti (@dibyajnath) reported 33 minutes ago from Guwahati, Assam
@reliancejio @JioCare I tried relocate jio fibre in my new place in Guwahati but i was failed. If your Jio Fibre is not available at that prime place of Guwahati,Assam then I wish to discontinue the service. Please help me regarding this.
Surman Ali (@alisurman0) reported 35 minutes ago from Guwahati, Assam
@reliancejio Definitely have to tell that worst network. Area Tupamari No 1 Kamrup rural Assam, PIN 781127
☮Khāgen☮ (@KhagenGogoi15) reported 42 minutes ago from Guwahati, Assam
Is anyone going to respond or you guys have no courtesy at all to resolve issues? @reliancejio @JioCare
☮Khāgen☮ (@KhagenGogoi15) reported 44 minutes ago from Guwahati, Assam
@JioCare I will wait till 21st May 2022. Either my issue is resolved or you arrange a disconnection of my device/will throw it and replace with Airtel 5G. I am shocked to see the same response template time and again. Do you guys even know to act emphatic???
Rejaul (@RejaulKarim1) reported 50 minutes ago from Guwahati, Assam
@reliancejio , @JioCare kindly help me in getting the status of my MNP. It was for my number 9435144500, tried your call centre but no response.
shresth krishnan dutta (@dutta_shresth) reported 51 minutes ago from Guwahati, Assam
@reliancejio has been regularly increasing it's rates leaving customers with no options to shift to other telecom providers as most of the them are having tower issues now since the advent of @reliancejio . Service of Jio is good but it has become too expensive now.
Raman Misra (@misra3314) reported 52 minutes ago from Guwahati, Assam
@JioCare @_MukeshAmbani Your response carries no value,earlier you gave the time till 12.49 p.m. afternoon os 20th then engineer was supposed to visit on 20th at 5 p.m. then again at 9.30 a.m. on 21st. What is the problem with Ambani's Jio.
Indranee Phukan (@IndraneePhukan) reported 53 minutes ago from Guwahati, Assam
Extremely poor connectivity in Ganeshguri area, Guwahati, @reliancejio @airtelindia
Dugar Jagatsingh (@DJagatsingh) reported 54 minutes ago from Guwahati, Assam
@JioCare @kadam_ra01 Not installation charges it's Security refund due to not continuing Installation changes never refunded Even it's get BACK security deposit in Jio Fibre easily Try on to GET refunded Rs 1,000 It's YOUR duty to chase regularly
viv singh (@vivsingh7) reported 56 minutes ago from Guwahati, Assam
@jiofiber @reliancejio Most unexpected experience with jio service. Unbelievable that's how customer service and support work. Put the request for relocation and not getting information and placing different requests by themselves. I need to cancel my service and refund my money
rahul hazarika (@rahulh20) reported 59 minutes ago from Guwahati, Assam
@JioCare Why DM's? Are you not done covering up all your failures. Your services are becoming worse as days go by. That's my ticket MR00013ULD93. Do something to solve my issue.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

Partho (@Partho222035) reported 3 minutes ago
📊 @JioCare Speed test: 4 Mbps down, 0.5 Mbps up, ping >9000 ms. Still marked “resolved.” Why mislead customers? #JioFiber #Accountability
vicky (@vickyhaiye) reported 3 minutes ago
@sumithui @JioCare Same issues my service is not installed since last 8 days, they only take money in advance but u can't trust them. Bogus service from jio
Anandh Jose (@AnandhJose) reported 6 minutes ago
@BSNLCorporate Thanks to your stupid services, I have decided to port my BSNL number to @JioCare.
Surya Kumar Singh (@suryakrsingh) reported 7 minutes ago
Ordered @reliancejio SIM online. Paid+KYC done Promise: 48 hrs delivery 7+ days later: No SIM. No refund. 1 Agent refused, Others unreachable. Store asked to pay again. Customer care = zero clarity. Complaint timeline expired. How long does it take to deliver a SIM @JioCare?
Prachchad Nayek (@prachchad66978) reported 7 minutes ago
Hi @reliancejio @JioCare I'm a jio user since last 6-7 yrs Now I'm using your 5G sim with 5G unlimited plan But your network is terrible in last few days Showing 200KBps!!! Can't watch Matches Can't watch anything Fix this problem asap
raju G (@raju_g0567) reported 8 minutes ago
@JioCare Don’t ask me to check the app again and again. There is NO technician name, NO visit timing, and NO update shown there. Stop giving copy-paste instructions. Your system isn’t working and your team isn’t responding. Cancel the order and refund immediately.
vicky (@vickyhaiye) reported 11 minutes ago
@JioCare If you don't have any installation team why are you taking orders for new connection. Everyone on this platform is not as stupid as you think we are. Do u really think tracking status will solve the problem? Stop fooling.
Syed Shahab (@SyedShahab_in) reported 12 minutes ago
@JioCare @TRAI @consumercourtin This is a clear violation of Quality of Service (QoS) standards. Ticket SR0000333QLN was closed without a technician visit. This is how they "maintain" their 99% uptime on paper. (7/10)
Swarnava Khara (@SwarnavaKhara) reported 19 minutes ago
@JioCare Still the issue does not fix yet
Rajendra Dubey (@rajRachitdubey) reported 23 minutes ago
@reliancejio Sir I have a complaint no Mr0001q10pm1 dated 08-04-2026 till date not resolved please inform it we'll be solved or not. Or also this loss who will pay.