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Reliance Jio

Reliance Jio outages and service status in Sarusajai, Assam

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 3 outage signals in the last 24 hours around Sarusajai, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 5, 12:05 PM GMT+5:30.
  • 75% Internet (75%)
  • 16% Wi-fi (16%)
  • 5% Total Blackout (5%)
  • 5% Phone (5%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sarusajai, Assam

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sarusajai, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 5: Problems at Reliance Jio

Reliance Jio is having issues since 12:30 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sarusajai, Assam

The most recent Reliance Jio outage reports came from the following cities: Guwahati.

CityProblem TypeReport Time
Guwahati Internet 6 hours ago
Guwahati Internet 19 hours ago
Guwahati Internet 23 hours ago
Guwahati Internet 1 day ago
Guwahati Wi-fi 1 day ago
Guwahati Internet 1 day ago

Nearby cities with recent reports

Guwahati

12 recent signals

6 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Sarusajai, Assam

Latest outage, problems and issue reports in Sarusajai and nearby locations:

  • Gwhwhgwra
    G (@Gwhwhgwra) reported from Guwahati, Assam

    @JioCare Hey Jio.! Our Jio Fiber is out for a month due to Router issue as implied by your service man. They say that router needs to be replaced but there was no response from your side and we tried calling your service man too but ended up with sarcasm call jio care.!

  • angshumandas88
    Angshuman Das (@angshumandas88) reported from Guwahati, Assam

    @JioCare +91 86383 96370 - Rupam Barman JIO Technician - He told that he won't be able to resolve the issue. Pls sort this out. Tomorrow will be Day 3 without internet.

  • KalitaKulen
    Kulen kalita (@KalitaKulen) reported from Guwahati, Assam

    @reliancejio Please note I had received Jiofiber pickup time for +91 3613546437 on 9.00 am 18th Dec 21. But no response from your team. Please do the needful. Hope for a better service instead of negligence.

  • JagatsinghDuga1
    Jagatsingh Dugar (@JagatsinghDuga1) reported from Guwahati, Assam

    @JioCare Got email totality negative effectively false quoted reply Care Really realized reality never be in Dark Ask them to get call to discuss It's now need of hours

  • vishwamitra_srv
    Saurav Vishwamitra 🇮🇳 (@vishwamitra_srv) reported from Guwahati, Assam

    @JioCare why is it so ridicously difficult to raise a service request in the my jio app.

  • AVISH6K
    Avishek Saikia (@AVISH6K) reported from Guwahati, Assam

    @reliancejio pathetic service from your staff... What is your call centre number

  • himadree
    Himadree C (@himadree) reported from Guwahati, Assam

    @JioCare Such a link was shared with me on 18th Feb. Inboxed my number too. The so-called call never came. Guess you're just another Bot.

  • KalitaKulen
    Kulen kalita (@KalitaKulen) reported from Guwahati, Assam

    @JioCare Please note I had received Jiofiber pickup time for +91 3613546437 on 9.00 am 18th Dec 21. But no response from your team. Please do the needful. Hope for a better service instead of negligence.

  • dibyajnath
    Dibyajyoti (@dibyajnath) reported from Guwahati, Assam

    @reliancejio @JioCare I tried relocate jio fibre in my new place in Guwahati but i was failed. If your Jio Fibre is not available at that prime place of Guwahati,Assam then I wish to discontinue the service. Please help me regarding this.

  • deerghayu23
    Deerghayu Phukan (@deerghayu23) reported from Guwahati, Assam

    @reliancejio I have done the documentation for Jio Fiber day before yesterday. Yesterday, a representative confirmed for installation today, but it wasn't installed today as well. I have been calling the representative but calls never gets answered. @JioCare

  • abhinavdutta111
    Abhinav Dutta (@abhinavdutta111) reported from Guwahati, Assam

    @JioCare My jio fiber is out of service from last 2 days today one engineer came and fixed it and after few hours it went back to the same condition again I won't get my validity for these 2 days it just got wasted please look into this matter

  • vishwamitra_srv
    Saurav Vishwamitra 🇮🇳 (@vishwamitra_srv) reported from Guwahati, Assam

    Day 6. Waiting for resolution. Even local operators offer a better resolution time then @JioCare

  • himadree
    Himadree C (@himadree) reported from Guwahati, Assam

    @JioCare help, jio network not working!

  • Avishek_96
    Avishek Chakravarty (@Avishek_96) reported from Guwahati, Assam

    Absolutely no network connectivity of @reliancejio at #AgartalaAirport

  • abhibapanasha
    Abhilash Bapanasha (@abhibapanasha) reported from Guwahati, Assam

    Extremely unprofessional attitude of @JioFiberVoice service managers to install a new fiber connection. Such hilarious excuses for postponement. Everyone including customer desk is helpless other than to give false assurances. @reliancejio @JioCare

  • DJagatsingh
    Dugar Jagatsingh (@DJagatsingh) reported from Guwahati, Assam

    @JioCare @kadam_ra01 Not installation charges it's Security refund due to not continuing Installation changes never refunded Even it's get BACK security deposit in Jio Fibre easily Try on to GET refunded Rs 1,000 It's YOUR duty to chase regularly

  • CAVineet2
    Vineet Kumar Agarwal (@CAVineet2) reported from Guwahati, Assam

    @JioCare Your sales person and your technician told me to redeem the voucher of one month free subscription of data and already shown me method to redeem, and never told me to opt or pay for recharge. Now you have changed voice and telling this is ott voucher?

  • sauravv123
    Saurav Choudhury (@sauravv123) reported from Guwahati, Assam

    @JioCare Onto the 3rd day now. No call or visit from any engineer. It is sad to see how Jio neglects customer grievance when it should be their top priority. If you have a response other than the canned one, do let me know.

  • Harekri44523076
    Harekrishna Mandal (@Harekri44523076) reported from North Guwāhāti, Assam

    @reliancejio Why u called it 4g?? Slowest network ever. I can't use 0.5 gb of my 2.5 gb plan , and this condition happened in one of the prime location of India IIT GUWAHATI all users here survive with same problem. Plz before update anything update your infrastructure.shame

  • dibyendu_das
    Dibyendu Das (@dibyendu_das) reported from Guwahati, Assam

    @somitsrivastav_ @JioCare Similar issue here too @guwahati no speed slow internet

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • ChetanBadhai
    Chetan Badhai (@ChetanBadhai) reported

    @JioCare I have Jio AirFiber with the outdoor antenna installed on the terrace. During rain, water is entering through the cable from the rooftop unit and leaking inside my house. Internet is working, so diagnostics show no issue and I cannot raise a service request.

  • wh0_is_the
    The (@wh0_is_the) reported

    Hi @JioCare you guys are not even responding anymore I have sent you the screenshots plus have DMed you all the details and my problem in details and you are still of no help.

  • asthanaagri
    Anurag Asthana (@asthanaagri) reported

    @JioCare Its almost 35 hr but problem is still the same. If @JioCare dont want to solve thia ploblem please tell openly... "Cutomer go to hell"

  • alphin_thomas
    Alphin (@alphin_thomas) reported

    @JioCare No you don't understand my concern, else, you wouldn't have kept me running in circles. I am logging ticket your system is bisy closing them without providing any resolution. My office work is hampered because of your inefficiency.

  • YogeswarPradha2
    Yogeswar Pradhan (@YogeswarPradha2) reported

    @reliancejio trying since last half an hour to connect …. No human support… since last 4 days my jio fibre connection is not working…. Not a call yet… dont know whom and whr to connect Jio fiber worst service… taking the help of X to reach u @GoI_MeitY

  • priyanshh007
    ♛𝓟𝓻𝓲𝔂𝓪𝓷𝓼𝓱𝓱♛ (@priyanshh007) reported

    @JioCare This issue has been pending for over 45 days. Generic assurances are not helping. I request @TRAI and @GoI_MeitY to take note that repeated complaints are being closed without restoring usable service. Please arrange a technical inspection and provide a time-bound resolution.

  • AdvShashank92
    Shashank S Mishra (@AdvShashank92) reported

    @JioCare @reliancejio A broadband connection that barely works for 15 days and still no effective support. Repeated disconnections, no permanent fix, no engineer visit. Is this the level of service customers should expect? RMN: 6307145389. #JioFiber #JioCare

  • BghBhoi
    Kirtan Bhoi (@BghBhoi) reported

    @JioCare I have recharged my number in annual plan and I have facing lots of problems to using data, so many times it you tube is also not working, Tilaali Tikra Jamurda Bargarh Odisha 768038 Lat -21.354714 Long-83.659165

  • rockkrishna
    Swing action (@rockkrishna) reported

    Jio AirFiber service is the worst in my area. I'm paying for a 100 Mbps plan, but I'm only getting around 8 Mbps. I reported an issue with my set-top box on July 1, and it's still not fixed. It's been days with no resolution. @JioCare @reliancejio #jioairfiber

  • ajaycatt07
    ajaycatt (@ajaycatt07) reported

    @JioCare Kindly look into this matter urgently and provide a permanent resolution. This level of service is highly disappointing for a customer who has been facing issues since the day of installation. (5/7)