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Reliance Jio outages and service status in Sarusajai, Assam

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Sarusajai, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received May 20, 12:09 PM GMT+5:30.
  • 65% Internet (65%)
  • 15% Wi-fi (15%)
  • 10% Phone (10%)
  • 8% Total Blackout (8%)
  • 3% TV (3%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sarusajai, Assam

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sarusajai, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 20: Problems at Reliance Jio

Reliance Jio is having issues since 01:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sarusajai, Assam

The most recent Reliance Jio outage reports came from the following cities: Guwahati.

CityProblem TypeReport Time
Guwahati Internet 7 hours ago
Guwahati Internet 10 hours ago
Guwahati Wi-fi 1 day ago
Guwahati Wi-fi 2 days ago
Guwahati Wi-fi 3 days ago
Guwahati Internet 4 days ago

Nearby cities with recent reports

Guwahati

10 recent signals

7 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Sarusajai, Assam

Latest outage, problems and issue reports in Sarusajai and nearby locations:

  • KhagenGogoi15
    ☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam

    Is anyone going to respond or you guys have no courtesy at all to resolve issues? @reliancejio @JioCare

  • sauravv123
    Saurav Choudhury (@sauravv123) reported from Guwahati, Assam

    @JioCare Onto the 3rd day now. No call or visit from any engineer. It is sad to see how Jio neglects customer grievance when it should be their top priority. If you have a response other than the canned one, do let me know.

  • alisurman0
    Surman Ali (@alisurman0) reported from Guwahati, Assam

    @reliancejio Definitely have to tell that worst network. Area Tupamari No 1 Kamrup rural Assam, PIN 781127

  • deerghayu23
    Deerghayu Phukan (@deerghayu23) reported from Guwahati, Assam

    @JioCare On 27/01/2022 i got a call from one of your service engineer having phone number 9864213139 stated as they will come for installation on 28/01/2022 but they didn't visit on that date. To be continued...

  • singhaniasubh12
    SUBHAM SINGHANIA 🇮🇳 (@singhaniasubh12) reported from Guwahati, Assam

    @connectgurmeet @reliancejio @JioCare also belongs to the same category. Their voice service have recently dropped to a very low level. Despite complaining the service still remains the same.

  • Sourabhagat6191
    Sourabhagat619 (@Sourabhagat6191) reported from Guwahati, Assam

    @reliancejio From 4th of this month my jio fibre is not working, on the same day I have created service request, technician also visited but didn't repair the broken jio wire, how many more days will require to fix my issue?

  • dibyendu_das
    Dibyendu Das (@dibyendu_das) reported from Guwahati, Assam

    @JioCare jiofiber down more than hour.cannot register my complain.

  • Kalpajit_Dutta
    Kalpajit Dutta (@Kalpajit_Dutta) reported from Guwahati, Assam

    So #FIFAWorldCup ruined by #JioCinema in India, Frustrated!! @reliancejio please fix it!!

  • KhagenGogoi15
    ☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam

    @reliancejio @JioCare You got people with false commitments in customer support, irresponsible field techs & ill mannered office staff in service centre at Agni Tower, Garchuk, Guwahati. My CO number for the router arrived and no one ever called to pick up. Shame on you guys👎

  • JagatsinghDuga1
    Jagatsingh Dugar (@JagatsinghDuga1) reported from Guwahati, Assam

    @JioCare Can you please response to the issues of problems solution

  • hoque_inam
    Inamul Hoque🇮🇳🇮🇳 (@hoque_inam) reported from Guwahati, Assam

    @reliancejio Hello 👋 I am a Jio user , My device 5G and i also give letest version update in my device. There is a big problem, why my connection not available for 5G? Please give me answer.

  • KhagenGogoi15
    ☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam

    @JioCare Where is the engineer??????? Please do not test my patience. I have already lost many days of my job because of your poor service.

  • dixit771
    Vibhuti Narayan Dixit (@dixit771) reported from Guwahati, Assam

    @reliancejio @JioCare My phone has left somewhere and I am not at that place for next 6 Days and I don't want to miss my phone calls, is it possible to divert all the call at my another number? Please help it's really urgent.

  • kamalrajiv2006
    Rajiv Kamal (@kamalrajiv2006) reported from Guwahati, Assam

    @KautukSinha @JioCare Really eyewash by Jio care and their team ..fed-up with the type of response and service. May be I would be compelled for disconnection.

  • SamuelDas1
    Sam (@SamuelDas1) reported from Guwahati, Assam

    @JioCare Thanks. But your Jio Care response time is too slow and appalling. It's nearly 15 days now since we communicated our difficulties, we're getting assurances only. Blank assurance. Very discouraging.

  • Dappu43987344
    Dappu (@Dappu43987344) reported from Guwahati, Assam

    Poor network service 🤮@reliancejio @reliancejio @jio

  • that_wacky_soul
    Puja Medhi (@that_wacky_soul) reported from Guwahati, Assam

    @JioCare Haven't received the refund for my jiofibre set-top box return. It's been 2 months and still no way to contact you guys! The refund was supposed to be automatic. Service Id: 300751097776 Can I expect any help! #JioFiber #jio

  • debajitchoudhur
    Debajit Choudhury (@debajitchoudhur) reported from Guwahati, Assam

    @JioCare I am not getting Jio 5G network in my Bishnupur, Guwahati area since it's 5G launch in Guwahati yesterday 10.01.2023

  • bedarshi_dp
    ᗷᗴᗪᗩᖇՏᕼI ᗪᗩՏ ᑭ (@bedarshi_dp) reported from Guwahati, Assam

    @JioCare Hello team a sim is lost please help me. To block the same i dont remember the DOB against the sim card holder

  • rahulh20
    rahul hazarika (@rahulh20) reported from Guwahati, Assam

    @JioCare Why DM's? Are you not done covering up all your failures. Your services are becoming worse as days go by. That's my ticket MR00013ULD93. Do something to solve my issue.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • AamirArsr
    Aamir Sheikh (@AamirArsr) reported

    @JioCare The issue still not resolved. Worst service

  • Rahulkumar7329
    Rahul kumar (@Rahulkumar7329) reported

    Please help @JioCare

  • zyloska
    Zyloska (@zyloska) reported

    @JioCare @reliancejio If there is any issue with the re-registration, you should have informed me immediately after your 3-hour TAT expired! Why wait for Me to complain after 9 hours to finally take action? Zero proactive customer support. #JioisTorture #JioCare #TRAI

  • karan2k4
    Karan Gambhir (@karan2k4) reported

    @JioCare These technical issues are going on for the last 1 year since I got this connection. I have had enough, you can take back the airfiber device and refund my money

  • sanjaydhingra73
    sanjay dhingra (@sanjaydhingra73) reported

    @JioCare I am complaining about poor service for more than 10days. What your team did and whom you sent to check problem and what they did.

  • AryaAnil5
    Arya Anil (@AryaAnil5) reported

    @JioCare See 12 hrs is enough time to resolve the issue.. your services are down frequently. Now I am frustrated with the JioFiber services and want to disconnect this, pls let me know the process else I will remove this from my home.. I want to go with the process

  • vikram140gulati
    vikram (@vikram140gulati) reported

    @JioCare my jio connection is suddenly giving trouble- red light blinking no green light - subscription paid till September- no one to attend complaints as human interface is nil - can you settle it ASAP please - send me a message will give the details

  • GIRIJOSHI
    Giridhara Joshi (@GIRIJOSHI) reported

    @JioCare @airtelindia @Airtel_Presence Respected Sir/Madam, I would like to express concern regarding the current mobile recharge plans that are valid only for 28 days instead of a full calendar month of 30 days. Customers are paying for “monthly” recharge plans, but in reality the validity is only 28 days. This creates an extra financial burden on users because people are forced to recharge 13 times in a year instead of 12 times. At a time when recharge prices are already increasing, this practice becomes difficult for common people, students, workers, and rural users. Today, internet and mobile services are essential for education, work-from-home jobs, online banking, communication, and daily life. Village people and middle-class families also depend heavily on mobile internet services just like city users. Many users already struggle with high recharge costs, and reducing validity to 28 days adds unnecessary pressure. We kindly request your company to do the following: Change 28-day recharge plans to proper 30-day monthly plans. Avoid additional burdens on customers through reduced validity periods. Provide fair and customer-friendly recharge options for all users. Telecom companies should prioritize customer convenience and affordability. We hope you will consider this genuine request and take necessary action in the interest of millions of mobile users across India.

  • brijmohan83
    express newspaper (@brijmohan83) reported

    @JioCare too worst service given by jio in vasnat enclave area not working since last 15 days and whole call to customer Care they making auto recording that there is an conjunction in your area What the hell is this Why not resolving should we close the connection

  • Abhi_9131
    Abhi's🤗 (@Abhi_9131) reported

    Highly disappointed with @JioCare Applied for Jio AirFiber back on May 8th, and the service delay is unacceptable. Regret raising the request. Need an immediate update on my installation! @reliancejio