Reliance Jio outages and service status in Sarusajai, Assam
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Sarusajai, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Aug 6, 9:15 AM GMT+5:30.
- Internet (76%)
- Wi-fi (12%)
- E-mail (6%)
- Total Blackout (3%)
- Phone (3%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sarusajai, Assam
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sarusajai, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 6: Problems at Reliance Jio
Reliance Jio is having issues since 04:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sarusajai, Assam
The most recent Reliance Jio outage reports came from the following cities: Guwahati.
| City | Problem Type | Report Time |
|---|---|---|
 Guwahati
|
Internet | 13 hours ago |
|
Guwahati
|
Internet | 1 day ago |
|
Guwahati
|
Phone | 4 days ago |
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Guwahati
|
8 days ago | |
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Guwahati
|
Internet | 10 days ago |
|
Guwahati
|
Internet | 11 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Sarusajai, Assam
Latest outage, problems and issue reports in Sarusajai and nearby locations:
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Avishek Saikia (@AVISH6K) reported from Guwahati, Assam@reliancejio pathetic service from your staff... What is your call centre number
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☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam@reliancejio @JioCare You got people with false commitments in customer support, irresponsible field techs & ill mannered office staff in service centre at Agni Tower, Garchuk, Guwahati. My CO number for the router arrived and no one ever called to pick up. Shame on you guys👎
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MANISH CHAKRAVARTY (@MANISHC12674761) reported from Guwahati, Assam@reliancejio Jio's network is very bad, please fix it in our area,
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Avishek Saikia (@AVISH6K) reported from Guwahati, Assam@reliancejio can you look into my issues. No wander u take payments in advance and we pay to watch nothing. Issue with jio fibre
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Avishek Saikia (@AVISH6K) reported from Guwahati, Assam@JioCare well your WhatsApp helpline doesn't have answer to my query. Can u help me with a contact number. Tired of chatting with the bots. Need to speak with a person
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Sonu Pratap Sharma | Official | (@Sonupratapsharm) reported from Guwahati, Assam@ViCustomerCare #Vodafonedown Network Down 👇 in Guwahati City. unable to make Calls and Access Internet. Tweeting now from @JioCare WiFi.
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Hriday raj (@hridaysyam) reported from Guwahati, Assam@reliancejio @JioCare Hello Team, there is no one on your end who’s picking up the customer care phone or responding, it will be really kind of you to call back
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Himadree C (@himadree) reported from Guwahati, Assam@JioCare Such a link was shared with me on 18th Feb. Inboxed my number too. The so-called call never came. Guess you're just another Bot.
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Change Maker (@changemaker_24) reported from Guwahati, Assam@reliancejio @JioCare @jio_internet What is going on in Guwahati, your marketing person takes installation amount without seeing possibility of installation. When it isn't done they done refund the money ? Please help before I drag that person to consumer court.
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Avishek Saikia (@AVISH6K) reported from Guwahati, Assam@JioCare Service Request number SR00001DR6RI has been logged Can you please update me on the status of this sr
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Bijit Das (@BijitDa43303456) reported from Guwahati, Assam@JioCare Dear Jio, I have tried will all the possible solution, aside i am not only facing the issue on my phone nearly every people is facing the same issue Hoping for a quick solution from your end. My address- 8th mile Garobasti Near Ganesh Mandir City-Guwahati PIN-781023
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Harekrishna Mandal (@Harekri44523076) reported from North Guwāhāti, Assam@reliancejio Why u called it 4g?? Slowest network ever. I can't use 0.5 gb of my 2.5 gb plan , and this condition happened in one of the prime location of India IIT GUWAHATI all users here survive with same problem. Plz before update anything update your infrastructure.shame
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Bk_____zzz (@Bk_____zzz) reported from Guwahati, Assam@JioCare Not a single update from your JioFiber team. Worst and pathetic service ever. Shame. #Guwahati #Kamrup
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Saurav Vishwamitra 🇮🇳 (@vishwamitra_srv) reported from Guwahati, Assam@JioCare why is it so ridicously difficult to raise a service request in the my jio app.
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Dibyendu Das (@dibyendu_das) reported from Guwahati, Assam@JioCare jiofiber down more than hour.cannot register my complain.
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Vineet Kumar Agarwal (@CAVineet2) reported from Guwahati, Assam@JioCare Your sales person and your technician told me to redeem the voucher of one month free subscription of data and already shown me method to redeem, and never told me to opt or pay for recharge. Now you have changed voice and telling this is ott voucher?
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Kulen kalita (@KalitaKulen) reported from Guwahati, Assam@reliancejio Please note I had received Jiofiber pickup time for +91 3613546437 on 9.00 am 18th Dec 21. But no response from your team. Please do the needful. Hope for a better service instead of negligence.
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Abhinav Dutta (@abhinavdutta111) reported from Guwahati, Assam@JioCare My jio fiber is out of service from last 2 days today one engineer came and fixed it and after few hours it went back to the same condition again I won't get my validity for these 2 days it just got wasted please look into this matter
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Bikash (@bikash_rai90) reported from Guwahati, Assam@Airtel_Presence @Airtel_Presence @JioCare Today wil the 3rd consecutive day, no Internet....Great service airtel? Please stop giving fake promises
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Mrudul Vajpayee (@mrudul_vajpayee) reportedDay 4 of @reliancejio @JioCare acting nonchalant whatever their customers face, they will have idiot operators on ground who skips installations everyday and not picking calls
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GAGAN (@gaganxn1) reported@JioCare @reliancejio Another vague reply. For 8 working days, all I've heard is "wait a few business days." A transparent company provides a clear refund timeline, not endless uncertainty. Same generic response only reflects poor accountability and an inefficient refund process.
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Mohan Raj (@mohan_raj2607) reported@JioCare Finally,after 10 days without internet, my JioFiber connection has been restored. I hope no other customer has to go through such a long outage. Thank you for near by jiofiber service for quick action. Hoping for better service and faster response in the future. @JioCare
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Praveen Kumar Reddy (@hippkreddy) reportedTeam - Can you please update the Ticket: SR00003D2K4L, No internet since Monday, your idiot Engineer simply changing the ticket to onhold and closing the ticket without taking OTP. Pls look into this and take action on your Engineer. @JioCare
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Amarjit kar (@AmarjitKar) reportedVery poor service by jio . I am suffering a lot due to relocation. From 3 ug to till the time not installed my jio fiber in my new location very poor service. @JioCare
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Divesh (@diveshwadhwaa) reported@airtelindia @reliancejio Both your customer support, stores and appellate are useless. I ported my sim from jio to airtel. Jio says sim has been disconnected and airtel says it is still in jio. No one is taking responsibility and just passing it to the other. It has been 7 days
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Yash Agrawal🇮🇳 (@itsyashagrawal) reported@JioCare Since you already know how to take money without doing a site survey, I assume you also know how to process a full refund without making useless excuses. Keep your policy lectures to yourselves—cancel Order NO0001ETEGIS immediately and credit my money back today!
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Ghanshyam Mishra (@SituMishra5) reportedJio’s network in Noida Sector 19 has become extremely frustrating. The signal is so poor that even basic tasks like making UPI payments at shops often fail. In 2026, reliable mobile connectivity shouldn’t be a luxury. Please improve the network in this area. @JioCare
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AnishRaj Prajapat (@iamarprajapati) reported@JioCare I am fed up with calling repeatedly, yet I am unable to speak to a customer service representative to get the Jio Fiber connection removed. Yours is perhaps the worst service in the world. You took the money for the recharge, but now you don't even care; this is a fraud.
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NISHCHAL SONI (@NISHCHALSONI2) reported@JioCare Hi @JioCare, I haven't received any DM despite your reply. Please resend it. This issue has been pending for weeks, and I request a definite resolution timeline instead of generic updates.