Reliance Jio outages and service status in Sarusajai, Assam
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Sarusajai, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Aug 5, 12:12 PM GMT+5:30.
- Internet (76%)
- Wi-fi (12%)
- E-mail (6%)
- Total Blackout (3%)
- Phone (3%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sarusajai, Assam
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sarusajai, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 5: Problems at Reliance Jio
Reliance Jio is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sarusajai, Assam
The most recent Reliance Jio outage reports came from the following cities: Guwahati.
| City | Problem Type | Report Time |
|---|---|---|
 Guwahati
|
Internet | 1 hour ago |
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Guwahati
|
Phone | 3 days ago |
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Guwahati
|
6 days ago | |
|
Guwahati
|
Internet | 9 days ago |
|
Guwahati
|
Internet | 9 days ago |
|
Guwahati
|
Wi-fi | 10 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Sarusajai, Assam
Latest outage, problems and issue reports in Sarusajai and nearby locations:
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Jagatsingh Dugar (@JagatsinghDuga1) reported from Guwahati, Assam@JioCare Can you please response to the issues of problems solution
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Puja Medhi (@that_wacky_soul) reported from Guwahati, Assam@JioCare Haven't received the refund for my jiofibre set-top box return. It's been 2 months and still no way to contact you guys! The refund was supposed to be automatic. Service Id: 300751097776 Can I expect any help! #JioFiber #jio
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๐ฎ๐ณ๐ฎ๐ณSP๐ฎ๐ณ๐ฎ๐ณ (@SUBHJYOTI) reported from Guwahati, Assam@JioCare @reliancejio made payment of โน4033/- against jio account Id 900190048606 on 22/09/2020 but till date neither received the fibre connection nor the refund. Written numerous email to local officials at #Guwahati but no help. I donโt think #JioFiber will loot my money??
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Hriday raj (@hridaysyam) reported from Guwahati, Assam@reliancejio @JioCare Hello Team, there is no one on your end whoโs picking up the customer care phone or responding, it will be really kind of you to call back
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rahul hazarika (@rahulh20) reported from Guwahati, Assam@JioCare It's been over 10 days now my issue is still unresolved? What's the status of my ticket? @TRAI
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Bikash (@bikash_rai90) reported from Guwahati, Assam@JioCare Sorry to say, but jio service also not live in my location
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Inamul Hoque๐ฎ๐ณ๐ฎ๐ณ (@hoque_inam) reported from Guwahati, Assam@reliancejio Hello ๐ I am a Jio user , My device 5G and i also give letest version update in my device. There is a big problem, why my connection not available for 5G? Please give me answer.
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Manash Sarma (@manassarma1991) reported from Guwahati, Assam@reliancejio @JioCare i am not able to receive 5g network on my phone. My Welcome Offer is active Please help
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viv singh (@vivsingh7) reported from Guwahati, Assam@jiofiber @reliancejio Most unexpected experience with jio service. Unbelievable that's how customer service and support work. Put the request for relocation and not getting information and placing different requests by themselves. I need to cancel my service and refund my money
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Kalpajit Dutta (@Kalpajit_Dutta) reported from Guwahati, AssamSo #FIFAWorldCup ruined by #JioCinema in India, Frustrated!! @reliancejio please fix it!!
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Raman Misra (@misra3314) reported from Guwahati, Assam@JioCare @_MukeshAmbani You people are pathetic and just harrasing me for the last three days,you refund my money with the charges for my pain and time spent on you or will seek help from the court of law.
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Bhaskar Das (@mebhaskardas) reported from Guwahati, Assam@JioCare Been following up with a problem since May but no resolution everytime I raise a tweet your team just give a call give a apology and ask for more time... What excuse you have this time
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Dibyendu Das (@dibyendu_das) reported from Guwahati, Assam@somitsrivastav_ @JioCare Similar issue here too @guwahati no speed slow internet
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Harekrishna Mandal (@Harekri44523076) reported from North Guwฤhฤti, Assam@reliancejio Why u called it 4g?? Slowest network ever. I can't use 0.5 gb of my 2.5 gb plan , and this condition happened in one of the prime location of India IIT GUWAHATI all users here survive with same problem. Plz before update anything update your infrastructure.shame
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Kalpajit Dutta (@Kalpajit_Dutta) reported from Guwahati, AssamSo #FIFAWorldCup ruined by #JioCinema, Frustrated!! @reliancejio please fix it!!
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Vineet Kumar Agarwal (@CAVineet2) reported from Guwahati, Assam@JioCare Your sales person and your technician told me to redeem the voucher of one month free subscription of data and already shown me method to redeem, and never told me to opt or pay for recharge. Now you have changed voice and telling this is ott voucher?
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PRANAB (@pranab_deb1) reported from Guwahati, Assam@JioCare My Home Location Guwahati Assam Jio Internet Link Fully down. 2.36 minutes video run time 15 minutes above. So Please up the Link asasp. Now I share My Home Location Latitude & Longitude is :- 26.161894,91.696735 + Link speed screen shots. @reliancejio @TRAI
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Sam (@SamuelDas1) reported from Guwahati, Assam@JioCare Thanks. But your Jio Care response time is too slow and appalling. It's nearly 15 days now since we communicated our difficulties, we're getting assurances only. Blank assurance. Very discouraging.
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Dugar Jagatsingh (@DJagatsingh) reported from Guwahati, Assam@JioCare GREAT It's too much in Prestigious reply on priorities Jio Fibre busy in Prestigious premium priorities Pls come on usual as issues is very simple & multiple agents call from multiple messages & replied questions from multiple mobile Twitter Pls GET senior's # to GET resolved
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Sam (@SamuelDas1) reported from Guwahati, Assam@JioCare I do have a Jio Fiber enabled landline phone. Recently there's been frequent call drops. Who and where to complaint? Please help.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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John Aravind (@JohnAravind6) reported@JioCare My issue was not understood. Pls check my message and resolve properly.
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Rajnish Singh (@Rajnish27256549) reported@JioCare Yet not solve the issue I leave the Jio service be not qualified people in jio ******* and no sensed
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Raj (@raj_er04) reported@JioCare Is a STB so costly to the company that nobody is able to help me get one even after paying 15 months bills in advance?
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Rahmani (@Syedrizwan7250) reported@reliancejio dear jio team' please check my sim card not working no incoming and outgoing all services closed please update as soon as possible I'm facing problem due to not working My Sim my mobile number: 9390985146
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Sriya Sinha | Arichain | (@SSinha1026) reported@reliancejio @JioCare The network in Salchapra, Cachar district (Assam) has been terrible for the last two days. Forget 5G, Iโm not even getting proper 4G. Such pathetic service from Jio
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PG (@peeyushgehlot) reported@JioCare @JioCare I want you to raise a service request, I know how the system works. Share the service request first.
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Navratan Meena (@ernav_) reported@airtel_presence, please help me to opt out of the broadband connection @jiocare pls be on standby
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๐ด๐๐๐๐๐ ๐บ๐๐๐ (@themokshashah) reportedI got the โน699 JioHotstar Annual Mobile plan in Nov 2025 (valid till Novโ26). It included Hollywood content, & Iโve been watching it without any issues. Today, suddenly, Hollywood content was blocked and Iโm asked to upgrade to the โน2,099 Premium plan. @JioHotstar @JioCare
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nayana kadiyala (@nayanakadiyala) reported@JioCare Same issue again, not able to access Internet
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CA Rakesh Khatri (@CARakeshKhatri) reported@JioCare Navin itโs again a rescheduling. This game is running since last 3/4 days. I am surprised that engineer has such guts that he picks the calls and never reply. In some cases never picks the call even where the call is reputed through Jio call Center.