Reliance Jio outages and service status in Sarusajai, Assam
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 3 outage signals in the last 24 hours around Sarusajai, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received May 20, 12:09 PM GMT+5:30.
- Internet (65%)
- Wi-fi (15%)
- Phone (10%)
- Total Blackout (8%)
- TV (3%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sarusajai, Assam
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sarusajai, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 20: Problems at Reliance Jio
Reliance Jio is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sarusajai, Assam
The most recent Reliance Jio outage reports came from the following cities: Guwahati.
| City | Problem Type | Report Time |
|---|---|---|
 Guwahati
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Internet | 45 minutes ago |
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Guwahati
|
Internet | 3 hours ago |
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Guwahati
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Wi-fi | 19 hours ago |
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Guwahati
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Wi-fi | 2 days ago |
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Guwahati
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Wi-fi | 3 days ago |
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Guwahati
|
Internet | 4 days ago |
Nearby cities with recent reports
11 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Sarusajai, Assam
Latest outage, problems and issue reports in Sarusajai and nearby locations:
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☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam@JioCare I need the engineer today and keep your false promises within your company. If i do not see the engineer today and resolve my issue, i will throw away your router out of my balcony. Also compensation is to be made for my 3days work loss.
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ᗷᗴᗪᗩᖇՏᕼI ᗪᗩՏ ᑭ (@bedarshi_dp) reported from Guwahati, Assam@JioCare Hello team a sim is lost please help me. To block the same i dont remember the DOB against the sim card holder
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Kalpajit Dutta (@Kalpajit_Dutta) reported from Guwahati, AssamSo #FIFAWorldCup ruined by #JioCinema in India, Frustrated!! @reliancejio please fix it!!
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Gautam Agarwalla (@GautamAgarwall3) reported from Guwahati, Assam@JioCare Still no progress. Only word commintments going on. Very disgusting service from your end.
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Sanat Chandra Basumatary (@BasumatarySanat) reported from Guwahati, Assam@JioCare can we expect any support from your team..?
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Manash Sarma (@manassarma1991) reported from Guwahati, Assam@JioCare Hi, I have already DM my problem I am a Welcome Offer user and is facing 5G network problem My 5G network disappeared suddenly at 9:15 PM and now I'm on 4G Please fix the issue
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SUBHAM SINGHANIA 🇮🇳 (@singhaniasubh12) reported from Guwahati, Assam@connectgurmeet @reliancejio @JioCare also belongs to the same category. Their voice service have recently dropped to a very low level. Despite complaining the service still remains the same.
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☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam@reliancejio @JioCare You got people with false commitments in customer support, irresponsible field techs & ill mannered office staff in service centre at Agni Tower, Garchuk, Guwahati. My CO number for the router arrived and no one ever called to pick up. Shame on you guys👎
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Dibyendu Das (@dibyendu_das) reported from Guwahati, Assam@JioCare extremely pathetic service #nospeed #jio jiofiber repeatedly complaining
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Saurav Choudhury (@sauravv123) reported from Guwahati, Assam@JioCare Onto the 3rd day now. No call or visit from any engineer. It is sad to see how Jio neglects customer grievance when it should be their top priority. If you have a response other than the canned one, do let me know.
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RAKESH BAJAJ (@rakeshbajajca) reported from Guwahati, Assam@reliancejio jio fibre is out of order for almost 15 days in this Month. Everytime I call ur helpline number they say it's a temporary outage & will be resolved in 2 hrs But 2 hrs is never over Neither they are willing to give me a complaint number. Plz look into this @DoT_India
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Deerghayu Phukan (@deerghayu23) reported from Guwahati, Assam@reliancejio I have done the documentation for Jio Fiber day before yesterday. Yesterday, a representative confirmed for installation today, but it wasn't installed today as well. I have been calling the representative but calls never gets answered. @JioCare
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Hriday raj (@hridaysyam) reported from Guwahati, Assam@reliancejio @JioCare Hello Team, there is no one on your end who’s picking up the customer care phone or responding, it will be really kind of you to call back
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Avishek Saikia (@AVISH6K) reported from Guwahati, Assam@JioCare Tired of chatting... Can u send someone to fix my issues. Paying 599 per month for nothing. Still waiting for your update. Details has been dm . @MukeshAmbaniOf
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Raman Misra (@misra3314) reported from Guwahati, Assam@JioCare @_MukeshAmbani Your response carries no value,earlier you gave the time till 12.49 p.m. afternoon os 20th then engineer was supposed to visit on 20th at 5 p.m. then again at 9.30 a.m. on 21st. What is the problem with Ambani's Jio.
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Kalpajit Dutta (@Kalpajit_Dutta) reported from Guwahati, AssamSo #FIFAWorldCup ruined by #JioCinema, Frustrated!! @reliancejio please fix it!!
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G (@Gwhwhgwra) reported from Guwahati, Assam@JioCare Hey Jio.! Our Jio Fiber is out for a month due to Router issue as implied by your service man. They say that router needs to be replaced but there was no response from your side and we tried calling your service man too but ended up with sarcasm call jio care.!
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Dibyajyoti sahu (@Dbyajti45) reported from Guwahati, Assam@JioCare Sorry to say that the truth us that your service is still worst
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Dappu (@Dappu43987344) reported from Guwahati, AssamPoor network service 🤮@reliancejio @reliancejio @jio
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Buri Buri Zaemon (@roamreality) reported@JioCare I want you to escalate this to the concerned team so that I can get the Air Fiber installed today. Can you do it or do I need to file a case now due to the lack of service ? Even the grievance officer hasn't replied to my mail.
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Anupam Dixit (@AnupamDixit3) reported@JioCare Hello Team, Thanks for response, this is FYI that there are multiple ISP was affected due to the incident, every ISP has fixed the issue except Jio, I can the other technicians working to fix the issue, except Jio, Thanks
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Manish Goyal (@iamgoyal) reportedSeems tht evn wth multipl channls for complaints, there r no real channls to connct to cust care for filing a complaint. I'm stuck with smthing tht breaks almost daily bt no way to raise a complaint. Pl registr my complaint & fix my issue. Thanks @JioCare @reliancejio @DoT_India
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Anil Phulwani (@phulwani) reported@_MukeshAmbani @JioCare i am a loyal customer of Jio the day jio was launched i took sim and fiber also at home but laat one month i have been complaining multiple for no network at my market. Not a single response while airtel working very nicely. I don't like to port to airtel
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Rajesh Ray #AHF🇮🇳 (@RAJESH196588) reportedSo I would like to know that do you want retain your customer then please remove all this useless charges either I need to look for som other option in fibre connection @reliancejio @Airtel_Presence @GTPL_Care if you have some better plan for me in Ahmedabad Gujarat -2/3
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Sanu Kr (@ShaunKumar9) reported@JioCare @TRAI No reply and solution till date.
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Rakesh Kr Yadav (MIE) (@rakeshky1982) reportedFraud by @reliancejio @JioCare we asked for prepaid jio fiber these morons activated postpaid that too is not working within 3 hrs of installation when asked for refund they say that no refund,frauds no service still want payment of 6 months in advance @DoT_India is corrupted
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MD KASHIF RAZA (@MdKashf) reported@JioCare If you don't want to solve my problem then remove your JioFiber now.
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idontkknoww (@iidontkknowww) reported@JioCare I visit my bank and describe the issue and they are saying it was successful payment from our side ( bank of baroda ) now it was your problem Jio Team not the bank problem now it's your responsibility to give me refund or credit the 2 month jiohome recharge in my account.
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Alhaj Basha Shaik (@alhajbasha) reported@JioCare reschedules, and poor follow-through. If true, this kind of operational incentive imbalance will severely impact long-term customer trust in non-city locations like Udayagiri. Requesting regional leadership review of local service operations and accountability