Reliance Jio outages and service status in Sarusajai, Assam
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Sarusajai, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 16, 9:01 PM GMT+5:30.
- Internet (66%)
- Wi-fi (14%)
- Total Blackout (10%)
- Phone (7%)
- E-mail (3%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sarusajai, Assam
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sarusajai, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 17: Problems at Reliance Jio
Reliance Jio is having issues since 06:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sarusajai, Assam
The most recent Reliance Jio outage reports came from the following cities: Guwahati.
| City | Problem Type | Report Time |
|---|---|---|
 Guwahati
|
Phone | 14 hours ago |
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Guwahati
|
Internet | 3 days ago |
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Guwahati
|
Internet | 3 days ago |
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Guwahati
|
Wi-fi | 5 days ago |
|
Guwahati
|
Internet | 9 days ago |
|
Guwahati
|
Total Blackout | 9 days ago |
Nearby cities with recent reports
4 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Sarusajai, Assam
Latest outage, problems and issue reports in Sarusajai and nearby locations:
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Harekrishna Mandal (@Harekri44523076) reported from North Guwāhāti, Assam@reliancejio Why u called it 4g?? Slowest network ever. I can't use 0.5 gb of my 2.5 gb plan , and this condition happened in one of the prime location of India IIT GUWAHATI all users here survive with same problem. Plz before update anything update your infrastructure.shame
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Dugar Jagatsingh (@DJagatsingh) reported from Guwahati, Assam@sunchuravi @JioCare @jagograhakjago GREAT prestigious organizations Only assume assurance messages No problems solutions Call center not having seniors presence CARE of customers avoiding ONLY Jago CARE
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PRANAB (@pranab_deb1) reported from Guwahati, Assam@JioCare My Home Location Guwahati Assam Jio Internet Link Fully down. 2.36 minutes video run time 15 minutes above. So Please up the Link asasp. Now I share My Home Location Latitude & Longitude is :- 26.161894,91.696735 + Link speed screen shots. @reliancejio @TRAI
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Dibyendu Das (@dibyendu_das) reported from Guwahati, Assam@reliancejio my jiofiber down from more than a hour
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Ashik (@Ashik0fficial_) reported from Uzankuri, Assam@JioCare jio 5G unlimited free data is stopped? because I got 5G network but data is not running and SMS is coming that 100%data is exhausted. What happened 😔
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Preetam Barkataky (@preetam_bkty) reported from Guwahati, Assam@JioCare @reliancejio my plan is supposed to end on 29th and time wise till 11:59 PM it is 29th as show over app but it ended before due time. Why are they playing cheap game. Need a response ASAP. @consumerforum_ please help (2/2) Attached SS in (1/2) tweet
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Saurav Vishwamitra 🇮🇳 (@vishwamitra_srv) reported from Guwahati, AssamDay 4, still no resolution. No communication from @JioCare @reliancejio.
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Debajit Choudhury (@debajitchoudhur) reported from Guwahati, Assam@JioCare I am not getting Jio 5G network in my Bishnupur, Guwahati area since it's 5G launch in Guwahati yesterday 10.01.2023
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ajitesh | WEIGHT LOSS COACHING (@workdayphysique) reported from Guwahati, AssamLooks like I won't have good internet at least until evening. Booked a service time between 9-10am. Engineer rescheduled themselves first to 9:30am then to 3pm. Fml. @reliancejio @JioCare #jiofiber #guwahati
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🇮🇳🇮🇳SP🇮🇳🇮🇳 (@SUBHJYOTI) reported from Guwahati, Assam@JioCare @reliancejio made payment of ₹4033/- against jio account Id 900190048606 on 22/09/2020 but till date neither received the fibre connection nor the refund. Written numerous email to local officials at #Guwahati but no help. I don’t think #JioFiber will loot my money??
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Change Maker (@changemaker_24) reported from Guwahati, Assam@reliancejio @JioCare @jio_internet What is going on in Guwahati, your marketing person takes installation amount without seeing possibility of installation. When it isn't done they done refund the money ? Please help before I drag that person to consumer court.
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Dugar Jagatsingh (@DJagatsingh) reported from Guwahati, Assam@JioCare @shardenedu GREAT Assuring on assumptions but no solution Simply wastage of Energy Need control by senior management OFFICIAL to CARE prestigious positions of the Reliance Can it GET eye of management All is NEED of HOURS
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Dibyajyoti sahu (@Dbyajti45) reported from Guwahati, Assam@JioCare Sorry to say that the truth us that your service is still worst
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Raman Misra (@misra3314) reported from Guwahati, Assam@JioCare With reference to Service Request Number SR00001AINKB for your JioFiber connection having JioFixedVoice Number +913613547334, your appointment with Jio service engineer is scheduled at your premises on 21-04-2022 : 09:30:00. No sign of your service engineer @_MukeshAmbani
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Deerghayu Phukan (@deerghayu23) reported from Guwahati, Assam@reliancejio I have done the documentation for Jio Fiber day before yesterday. Yesterday, a representative confirmed for installation today, but it wasn't installed today as well. I have been calling the representative but calls never gets answered. @JioCare
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Imran Hussain (@ImranHu80358767) reported from Amingaon, Assam@JioCare Improve your services in my location otherwise we have to choose other network. Pin:781104
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Avishek Saikia (@AVISH6K) reported from Guwahati, Assam@reliancejio pathetic service from your staff... What is your call centre number
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r@hulz (@hardcorerahul) reported from Guwahati, Assam@JioCare of the technician nor anyone came to mine flat for jio fiber installation setup. I never expected such kind of pathetic service from Jio Team. I have already conveyed your support team that I need to get it set it up by today only for mine professional work but it was not done...
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rahul hazarika (@rahulh20) reported from Guwahati, Assam@JioCare It's been over 10 days now my issue is still unresolved? What's the status of my ticket? @TRAI
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rahul hazarika (@rahulh20) reported from Guwahati, Assam@JioCare Why DM's? Are you not done covering up all your failures. Your services are becoming worse as days go by. That's my ticket MR00013ULD93. Do something to solve my issue.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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𝐒𝐮𝐛𝐡𝐚 𝐊𝐚𝐫𝐦𝐚𝐤𝐚𝐫 (@allab0utsubha) reported@JioCare Dear Customer, regarding service request number SR00002NGNBI for your JioFixedVoice number +913217313823, we have scheduled a visit by a Jio service engineer to your address on 16-Aug-2026 between 11:00:00 and 12:00:00. To track the engineer's location
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ツ (@drygin__) reported@JioCare Jio, have some shame! I called your support team and they said a technician would arrive between 12:30 and 1:30 PM to collect the garbage, which is your Jio fibre setup. It’s 4:00 PM and no one has come to collect it.
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Ghost Of Uchiha (@almightyrohit) reported@JioCare Hi Navin, thank you for reaching out. As mentioned, the MyJio app shows my Order ID as "null" due to a technical error on the portal, so I do not have a standard ORN number starting with 'NO000'. I messaged you my payment details to locate and cancel the booking manually:
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FAYSAL FARAAZ KHAN (@faysalfarazkhan) reported@reliancejio @RelianceJioCare 4/8 🔴 Download: 0.7 Mbps 🔴 Upload: 0.0 Mbps 🔴 Packet Loss: 100% 🔴 ISP: Jio YES — 100% PACKET LOSS. This is not a minor connectivity problem. The service is practically unusable.
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🅦🅗🅨....❓ (@WhyVoice) reported👉YOU ARE SELLING NEW CONNECTIONS 👉WHILE IGNORING OLD USERS 👉 INTERNET DEAD SINCE LAST NIGHT, BUT YOU HAVE STILL NOT ASSIGNED ANY ENGINEER ❗ ❌ MOST POOR SERVICE ❌ Service Request number SR00002NGLG8 #jio #jioFibre #RelianceJio @reliancejio @JioCare @RIL_Updates
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Avdhesh (@AvdheshBairagi) reported@airtelindia @TRAI @reliancejio Airtel ke customer badenge kyoki bsnl airfibre calling facility deta he aur data bhi 3300gb deta he agar airtel ko customer badane he to calling aur data service airfibre me dena hogi
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CA AMAN BAHL (@amanbahl58) reported@JioCare Vikita ji it is now 9th day of my non functional JIO Fibre, my clients are critcising me for taking JIO Fibre for internet not working. You know internet is now most important thing in any Chartered Accountants office. Please restore it today some outside wiring might be damaged
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Parth (@ChokhraParth) reportedSR00002NFPGW from three days was facing internet issue but no engineer is assigned. Please send asap! If not resolved in today I will remove connection todays itself! @jio_fiber @reliancejio @reliancegroup
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Nekibul Hoque (@NekibulHoque) reportedPls cancel myJioAirFiber Postpaid service linked to JioFixedVoice No. +91-3621358427. I currently don’t wish to use the service. Last bill paid: ₹1,060.82. Please confirm the cancellation asap. @reliancejio @reliancejioCare
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FAYSAL FARAAZ KHAN (@faysalfarazkhan) reported@reliancejio @RelianceJioCare 5/8 And despite all this, Jio's response is still: “Limited network connectivity in this location.” And apparently, Jio will “try to improve it in the future.” SERIOUSLY? What exactly is a customer supposed to do with a connection showing 100% packet loss and 0.0 Mbps upload?