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Reliance Jio outages and service status in Sarusajai, Assam

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Sarusajai, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 1, 10:04 PM GMT+5:30.
  • 74% Internet (74%)
  • 16% Wi-fi (16%)
  • 5% Total Blackout (5%)
  • 5% Phone (5%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sarusajai, Assam

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sarusajai, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 2: Problems at Reliance Jio

Reliance Jio is having issues since 12:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sarusajai, Assam

The most recent Reliance Jio outage reports came from the following cities: Guwahati.

CityProblem TypeReport Time
Guwahati Internet 21 hours ago
Guwahati Internet 2 days ago
Guwahati Internet 4 days ago
Guwahati Internet 4 days ago
Guwahati Internet 4 days ago
Guwahati Phone 4 days ago

Nearby cities with recent reports

Guwahati

8 recent signals

21 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Sarusajai, Assam

Latest outage, problems and issue reports in Sarusajai and nearby locations:

  • hardcorerahul
    r@hulz (@hardcorerahul) reported from Guwahati, Assam

    @JioCare of the technician nor anyone came to mine flat for jio fiber installation setup. I never expected such kind of pathetic service from Jio Team. I have already conveyed your support team that I need to get it set it up by today only for mine professional work but it was not done...

  • manassarma1991
    Manash Sarma (@manassarma1991) reported from Guwahati, Assam

    @reliancejio @JioCare i am not able to receive 5g network on my phone. My Welcome Offer is active Please help

  • misra3314
    Raman Misra (@misra3314) reported from Guwahati, Assam

    @JioCare With reference to Service Request Number SR00001AINKB for your JioFiber connection having JioFixedVoice Number +913613547334, your appointment with Jio service engineer is scheduled at your premises on 21-04-2022 : 09:30:00. No sign of your service engineer @_MukeshAmbani

  • KhagenGogoi15
    ☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam

    @JioCare Where is the engineer??????? Please do not test my patience. I have already lost many days of my job because of your poor service.

  • preetam_bkty
    Preetam Barkataky (@preetam_bkty) reported from Guwahati, Assam

    @JioCare @reliancejio my plan is supposed to end on 29th and time wise till 11:59 PM it is 29th as show over app but it ended before due time. Why are they playing cheap game. Need a response ASAP. @consumerforum_ please help (2/2) Attached SS in (1/2) tweet

  • DJagatsingh
    Dugar Jagatsingh (@DJagatsingh) reported from Guwahati, Assam

    @JioCare @shardenedu GREAT Assuring on assumptions but no solution Simply wastage of Energy Need control by senior management OFFICIAL to CARE prestigious positions of the Reliance Can it GET eye of management All is NEED of HOURS

  • JagatsinghDuga1
    Jagatsingh Dugar (@JagatsinghDuga1) reported from Guwahati, Assam

    @JioCare Got email totality negative effectively false quoted reply Care Really realized reality never be in Dark Ask them to get call to discuss It's now need of hours

  • alisurman0
    Surman Ali (@alisurman0) reported from Guwahati, Assam

    @reliancejio Definitely have to tell that worst network. Area Tupamari No 1 Kamrup rural Assam, PIN 781127

  • abhibapanasha
    Abhilash Bapanasha (@abhibapanasha) reported from Guwahati, Assam

    Extremely unprofessional attitude of @JioFiberVoice service managers to install a new fiber connection. Such hilarious excuses for postponement. Everyone including customer desk is helpless other than to give false assurances. @reliancejio @JioCare

  • rakeshbajajca
    RAKESH BAJAJ (@rakeshbajajca) reported from Guwahati, Assam

    @reliancejio jio fibre is out of order for almost 15 days in this Month. Everytime I call ur helpline number they say it's a temporary outage & will be resolved in 2 hrs But 2 hrs is never over Neither they are willing to give me a complaint number. Plz look into this @DoT_India

  • bikash_rai90
    Bikash (@bikash_rai90) reported from Guwahati, Assam

    @Airtel_Presence @JioCare We paid for u for ur services , if rental is Rs. 943/mon, then every day 943/30= Rs. 31, so if ur service wil be down for 6-7 days, then every month we are paying 31*6= Rs. 186 extra..why airtel???? @JioCare come live in Lokhra, Guwahati

  • sauravv123
    Saurav Choudhury (@sauravv123) reported from Guwahati, Assam

    @JioCare 4th day today. No Internet still. You guys are setting a very bad example of your customer service. This will drive away many customers who entrusts you to take care of their internet requirement.

  • AVISH6K
    Avishek Saikia (@AVISH6K) reported from Guwahati, Assam

    @reliancejio can you look into my issues. No wander u take payments in advance and we pay to watch nothing. Issue with jio fibre

  • hoque_inam
    Inamul Hoque🇮🇳🇮🇳 (@hoque_inam) reported from Guwahati, Assam

    @reliancejio Hello 👋 I am a Jio user , My device 5G and i also give letest version update in my device. There is a big problem, why my connection not available for 5G? Please give me answer.

  • Ashik0fficial_
    Ashik (@Ashik0fficial_) reported from Guwahati, Assam

    @JioCare I unable to make and receive calls, I also chat with jio care but not responsible. Please solve this issue....

  • angshumandas88
    Angshuman Das (@angshumandas88) reported from Guwahati, Assam

    @JioCare +91 86383 96370 - Rupam Barman JIO Technician - He told that he won't be able to resolve the issue. Pls sort this out. Tomorrow will be Day 3 without internet.

  • JagatsinghDuga1
    Jagatsingh Dugar (@JagatsinghDuga1) reported from Guwahati, Assam

    @JioCare Can you please response to the issues of problems solution

  • ImranHu80358767
    Imran Hussain (@ImranHu80358767) reported from Amingaon, Assam

    @JioCare Improve your services in my location otherwise we have to choose other network. Pin:781104

  • DJagatsingh
    Dugar Jagatsingh (@DJagatsingh) reported from Guwahati, Assam

    @sunchuravi @JioCare @jagograhakjago GREAT prestigious organizations Only assume assurance messages No problems solutions Call center not having seniors presence CARE of customers avoiding ONLY Jago CARE

  • Kalpajit_Dutta
    Kalpajit Dutta (@Kalpajit_Dutta) reported from Guwahati, Assam

    So #FIFAWorldCup ruined by #JioCinema, Frustrated!! @reliancejio please fix it!!

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • zarahertz
    Zara (@zarahertz) reported

    @1ntelligent1nv @JioCare @reliancejio "will escalate further" is telco code for ticket closed and forgotten. relocation cancels with no reason logged means the process itself is broken, support is just the messenger

  • JioCare
    JioCare (@JioCare) reported

    @ShankyPaul_Toko @reliancejio Hi Shanky, we apologize for the inconvenience caused. Your complaint has been registered, however, due to system restrictions, we are unable to confirm the Engineer visit date & time. Request you to use the self-care route to reschedule the engineer visit after few (1/3)

  • shweta2786
    Swetassoulsearch (@shweta2786) reported

    @JioCare you guys are joking right, 48 hours of internet outage, not one way to get through to customer care. This is some kind of fraud. The customer care via call or chat just simply told me that there is an outage in my area, inconvenience is highly regretted. Ridiculous

  • eyeatsushan
    Eyeatsushan (@eyeatsushan) reported

    @JioCare @reliancejio Orn number NO00015GM43P I'm now just begging you either deliver my new sim or refund back my money you guys are now troubling me a lot it's been more than 10 days I wanted my sim for urgent I contacted customer care 6-7 times bt no resolution was put on

  • thelogicfinder
    Sandeep Kumar (@thelogicfinder) reported

    @JioCare 7 days after payment, and endless follow-ups but still my business broadband is not istalled. Order No: NO0001E9BK3G I'm expecting a quick resolution to this issue.

  • lifeincircle
    Sahyadri (@lifeincircle) reported

    Is it just me who experiencing @reliancejio @JioCare network and speed that has gone to **** in last 3 months.

  • Priyadarshan85
    Priyadarshan (@Priyadarshan85) reported

    @JioCare I have been without a working JioFiber connection since last night. I raised a support request with the Jio customer support team yesterday. This morning, the assigned technician called me only to inform me that he had been sent to my old installation address

  • nayaab08
    Nayaab Azam (@nayaab08) reported

    Dear @MukeshAmbani06, Your team at @JioCare has turned customer support into a copy-paste exercise. I've been reporting my #JioAirFiber issue for days. Engineers don't visit, updates never come, and every reply is the same: "Please allow us some time." (1/2)

  • 3112aryan2
    3112aryan2 (@3112aryan2) reported

    Extremely disappointed with JioFiber service. My internet has been completely down for 2 days now. Complaint raised multiple times. Engineer visits happened, but issue still unresolved. Today’s engineer confirmed the problem is from the network side. @JioCare

  • _zainbaig_
    Zain Baig (@_zainbaig_) reported

    Jio has the worst customer service and app. I raised a request for relocation of connection and no one has reached out to me. I am unable to speak to the customer care it’s set on auto reply. Worst service, can’t trust @reliancejio @JioCare