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Reliance Jio outages and service status in Sarusajai, Assam

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Sarusajai, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Aug 2, 2:08 PM GMT+5:30.
  • 77% Internet (77%)
  • 13% Wi-fi (13%)
  • 5% E-mail (5%)
  • 3% Total Blackout (3%)
  • 3% Phone (3%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sarusajai, Assam

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sarusajai, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 2: Problems at Reliance Jio

Reliance Jio is having issues since 02:30 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sarusajai, Assam

The most recent Reliance Jio outage reports came from the following cities: Guwahati.

CityProblem TypeReport Time
Guwahati Phone 6 hours ago
Guwahati E-mail 3 days ago
Guwahati Internet 6 days ago
Guwahati Internet 7 days ago
Guwahati Wi-fi 7 days ago
Guwahati Internet 8 days ago

Nearby cities with recent reports

Guwahati

4 recent signals

6 hours ago

Community Discussion

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Reliance Jio Issues Reports Near Sarusajai, Assam

Latest outage, problems and issue reports in Sarusajai and nearby locations:

  • that_wacky_soul
    Puja Medhi (@that_wacky_soul) reported from Guwahati, Assam

    @JioCare Haven't received the refund for my jiofibre set-top box return. It's been 2 months and still no way to contact you guys! The refund was supposed to be automatic. Service Id: 300751097776 Can I expect any help! #JioFiber #jio

  • manassarma1991
    Manash Sarma (@manassarma1991) reported from Guwahati, Assam

    @JioCare Hi, I have already DM my problem I am a Welcome Offer user and is facing 5G network problem My 5G network disappeared suddenly at 9:15 PM and now I'm on 4G Please fix the issue

  • preetam_bkty
    Preetam Barkataky (@preetam_bkty) reported from Guwahati, Assam

    @JioCare @reliancejio my plan is supposed to end on 29th and time wise till 11:59 PM it is 29th as show over app but it ended before due time. Why are they playing cheap game. Need a response ASAP. @consumerforum_ please help (2/2) Attached SS in (1/2) tweet

  • KalitaKulen
    Kulen kalita (@KalitaKulen) reported from Guwahati, Assam

    @reliancejio Please note I had received Jiofiber pickup time for +91 3613546437 on 9.00 am 18th Dec 21. But no response from your team. Please do the needful. Hope for a better service instead of negligence.

  • KhagenGogoi15
    ☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam

    @reliancejio @JioCare have your device picked up by tomorrow WITHOUT FAIL. Cease order: CO0000SG0ZGQ. I am done with you and will also leave the phone lines as well. UNPROFESSIONAL AT YOUR BEST

  • bikash_rai90
    Bikash (@bikash_rai90) reported from Guwahati, Assam

    @Airtel_Presence @Airtel_Presence @JioCare Today wil the 3rd consecutive day, no Internet....Great service airtel? Please stop giving fake promises

  • Avishek_96
    Avishek Chakravarty (@Avishek_96) reported from Guwahati, Assam

    Absolutely no network connectivity of @reliancejio at #AgartalaAirport

  • JayaDas20559804
    Jayashree Das (@JayaDas20559804) reported from Guwahati, Assam

    From last few months the @reliancejio network is very bad very slow. Please fix the issue @JioCare @reliancejio

  • BasumatarySanat
    Sanat Chandra Basumatary (@BasumatarySanat) reported from Guwahati, Assam

    @JioCare can we expect any support from your team..?

  • DJagatsingh
    Dugar Jagatsingh (@DJagatsingh) reported from Guwahati, Assam

    @sunchuravi @JioCare @jagograhakjago GREAT prestigious organizations Only assume assurance messages No problems solutions Call center not having seniors presence CARE of customers avoiding ONLY Jago CARE

  • Bk_____zzz
    Bk_____zzz (@Bk_____zzz) reported from Guwahati, Assam

    @JioCare Not a single update from your JioFiber team. Worst and pathetic service ever. Shame. #Guwahati #Kamrup

  • AVISH6K
    Avishek Saikia (@AVISH6K) reported from Guwahati, Assam

    @JioCare Service Request number SR00001DR6RI has been logged Can you please update me on the status of this sr

  • pranab_deb1
    PRANAB (@pranab_deb1) reported from Guwahati, Assam

    @JioCare My Home Location Guwahati Assam Jio Internet Link Fully down. 2.36 minutes video run time 15 minutes above. So Please up the Link asasp. Now I share My Home Location Latitude & Longitude is :- 26.161894,91.696735 + Link speed screen shots. @reliancejio @TRAI

  • KhagenGogoi15
    ☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam

    @reliancejio @JioCare You got people with false commitments in customer support, irresponsible field techs & ill mannered office staff in service centre at Agni Tower, Garchuk, Guwahati. My CO number for the router arrived and no one ever called to pick up. Shame on you guys👎

  • changemaker_24
    Change Maker (@changemaker_24) reported from Guwahati, Assam

    @reliancejio @JioCare @jio_internet What is going on in Guwahati, your marketing person takes installation amount without seeing possibility of installation. When it isn't done they done refund the money ? Please help before I drag that person to consumer court.

  • CAVineet2
    Vineet Kumar Agarwal (@CAVineet2) reported from Guwahati, Assam

    @JioCare Your sales person and your technician told me to redeem the voucher of one month free subscription of data and already shown me method to redeem, and never told me to opt or pay for recharge. Now you have changed voice and telling this is ott voucher?

  • Gwhwhgwra
    G (@Gwhwhgwra) reported from Guwahati, Assam

    @JioCare Hey Jio.! Our Jio Fiber is out for a month due to Router issue as implied by your service man. They say that router needs to be replaced but there was no response from your side and we tried calling your service man too but ended up with sarcasm call jio care.!

  • azizurrahman236
    Azizur Rahman (@azizurrahman236) reported from Guwahati, Assam

    @JioCare Please solve my problem

  • MANISHC12674761
    MANISH CHAKRAVARTY (@MANISHC12674761) reported from Guwahati, Assam

    @reliancejio Jio's network is very bad, please fix it in our area,

  • vishwamitra_srv
    Saurav Vishwamitra 🇮🇳 (@vishwamitra_srv) reported from Guwahati, Assam

    @JioCare why is it so ridicously difficult to raise a service request in the my jio app.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • indar
    bharat_ka_aam_nagrik (@indar) reported

    @JioCare I booked a JioFiber connection and paid the required amount. It has now been two days, and despite contacting customer support several times for updates, my connection has still not been installed. The issue remains unresolved, and I have not received any clear timeline.

  • aruntechnocrat
    Arun Prasad (@aruntechnocrat) reported

    Five days in a row, still Jio is assigning an engineer. Have some shame guys @JioCare #Jio #Jiosucks #JioFiber Such a worst service. It’s becoming a nightmare with Jio these days.

  • ereformeme
    Abhi (@ereformeme) reported

    @whoalamin @JioCare Bajaj Finance is one of the most shameless companies and should be fined by @TRAI but we know that will never happen

  • ravi_mevada
    Ravi mevada (@ravi_mevada) reported

    @JioCare I need engineer now. To start my wifi. Not your ***** timing schedule. Send engineer now. Or provide contact details of engineer now. 😡😡😡19days gone but zero solution. @nch1915 - please take strict action on this team , because they took my money but not providing service.

  • akashdeepn
    Akash Deep (@akashdeepn) reported

    @JioCare Dear Customer, We were unable to get OTP to confirm if Service Request number SR00003CYG8P has been addressed, for your JioAirFiber connection with JioFixedVoice number connection having JioFixedVoice Number +918035996335. In case you still need assistance regarding this service

  • Sumit19371
    Sumit (@Sumit19371) reported

    @JioCare Reply and resolve my issue

  • AnjaniK55765459
    A.Kumar (@AnjaniK55765459) reported

    @JioCare @TRAI We are being told since the last 8 month that we are improving the network in your area, then why has it not been fixed yet and you are still saying that it will be fixed, meaning there is no fixed date by when it will be fixed, tell us a specific date

  • guptice
    sharad gupta (@guptice) reported

    @JioCare What's the point if u update after 7 days? I want to cancel the request and want my refund

  • CroodPhoenix
    CroodPhoenix (@CroodPhoenix) reported

    @JioCare And the worst part is the incident in application shows its resolved. Is this some kind of joke? Who authorised you to close the issue when it isn't? @jagograhakjago

  • luvaashu
    ashwani kumar (@luvaashu) reported

    Unusable network + bad service behavior. Is this how you treat loyal customers. Mobile: 7004844875 @reliancejio @TRAI #Jio #CustomerService #JioNetwork