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Reliance Jio outages and service status in Sarusajai, Assam

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Sarusajai, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 14, 7:40 PM GMT+5:30.
  • 77% Internet (77%)
  • 12% Wi-fi (12%)
  • 5% Total Blackout (5%)
  • 5% Phone (5%)
  • 2% E-mail (2%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sarusajai, Assam

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sarusajai, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 15: Problems at Reliance Jio

Reliance Jio is having issues since 01:30 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sarusajai, Assam

The most recent Reliance Jio outage reports came from the following cities: Guwahati.

CityProblem TypeReport Time
Guwahati Internet 24 hours ago
Guwahati Internet 1 day ago
Guwahati Wi-fi 2 days ago
Guwahati Internet 2 days ago
Guwahati Internet 5 days ago
Guwahati Internet 5 days ago

Nearby cities with recent reports

Guwahati

8 recent signals

24 hours ago

Community Discussion

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Reliance Jio Issues Reports Near Sarusajai, Assam

Latest outage, problems and issue reports in Sarusajai and nearby locations:

  • Harekri44523076
    Harekrishna Mandal (@Harekri44523076) reported from Guwahati, Assam

    @reliancejio What is this? In my area from last few days internet speed slow gradually then I call jio care they told me that many user used jio simultaneously that's why speed become slow, But my question is who is the responsible for it??

  • abhibapanasha
    Abhilash Bapanasha (@abhibapanasha) reported from Guwahati, Assam

    Extremely unprofessional attitude of @JioFiberVoice service managers to install a new fiber connection. Such hilarious excuses for postponement. Everyone including customer desk is helpless other than to give false assurances. @reliancejio @JioCare

  • dibyajnath
    Dibyajyoti (@dibyajnath) reported from Guwahati, Assam

    @reliancejio @JioCare I tried relocate jio fibre in my new place in Guwahati but i was failed. If your Jio Fibre is not available at that prime place of Guwahati,Assam then I wish to discontinue the service. Please help me regarding this.

  • pyro_manjeet
    Manjeet Banerjee (@pyro_manjeet) reported from Guwahati, Assam

    What’s happening with the @reliancejio network…. Need assistance with my #iphone12 Esim

  • vivsingh7
    viv singh (@vivsingh7) reported from Guwahati, Assam

    @JioCare @jiofiber @reliancejio I'm relocating today afternoon 12noon, i want to cancel my service and take your equipment by today noon and refund my money back

  • dixit771
    Vibhuti Narayan Dixit (@dixit771) reported from Guwahati, Assam

    @reliancejio @JioCare My phone has left somewhere and I am not at that place for next 6 Days and I don't want to miss my phone calls, is it possible to divert all the call at my another number? Please help it's really urgent.

  • bikash_rai90
    Bikash (@bikash_rai90) reported from Guwahati, Assam

    @JioCare Sorry to say, but jio service also not live in my location

  • CHANCHA02970660
    CHANCHAL SARKAR (@CHANCHA02970660) reported from Guwahati, Assam

    @reliancejio what hopeless speed of internet is so slow total hopeless

  • workdayphysique
    ajitesh | WEIGHT LOSS COACHING (@workdayphysique) reported from Guwahati, Assam

    Looks like I won't have good internet at least until evening. Booked a service time between 9-10am. Engineer rescheduled themselves first to 9:30am then to 3pm. Fml. @reliancejio @JioCare #jiofiber #guwahati

  • SultanulHamid
    Sultanul Hamid (@SultanulHamid) reported from Guwahati, Assam

    Everyday the @reliancejio network frequently disconnecting in every half an hour, we are facing heavy problem as we are working from home due to COVID. Requesting you please look into the matter. Area Pincode- 781136 Mahtoli.

  • Gwhwhgwra
    G (@Gwhwhgwra) reported from Guwahati, Assam

    @JioCare Hey Jio.! Our Jio Fiber is out for a month due to Router issue as implied by your service man. They say that router needs to be replaced but there was no response from your side and we tried calling your service man too but ended up with sarcasm call jio care.!

  • vivsingh7
    viv singh (@vivsingh7) reported from Guwahati, Assam

    @jiofiber @reliancejio Most unexpected experience with jio service. Unbelievable that's how customer service and support work. Put the request for relocation and not getting information and placing different requests by themselves. I need to cancel my service and refund my money

  • AVISH6K
    Avishek Saikia (@AVISH6K) reported from Guwahati, Assam

    @reliancejio pathetic service from your staff... What is your call centre number

  • SamuelDas1
    Sam (@SamuelDas1) reported from Guwahati, Assam

    @JioCare I do have a Jio Fiber enabled landline phone. Recently there's been frequent call drops. Who and where to complaint? Please help.

  • dutta_shresth
    shresth krishnan dutta (@dutta_shresth) reported from Guwahati, Assam

    @reliancejio Plans like Rs 719 for 84 days validity is total exploitation of the customer.A company that charged a mere 200-300/- for the same 84 days validity now shooting it's price up to 719/- is a clear case of leveraging market Monopoly.@AshwiniVaishnaw

  • bikash_rai90
    Bikash (@bikash_rai90) reported from Guwahati, Assam

    @Airtel_Presence @Airtel_Presence @JioCare Today wil the 3rd consecutive day, no Internet....Great service airtel? Please stop giving fake promises

  • rakeshbajajca
    RAKESH BAJAJ (@rakeshbajajca) reported from Guwahati, Assam

    @reliancejio jio fibre is out of order for almost 15 days in this Month. Everytime I call ur helpline number they say it's a temporary outage & will be resolved in 2 hrs But 2 hrs is never over Neither they are willing to give me a complaint number. Plz look into this @DoT_India

  • dibyendu_das
    Dibyendu Das (@dibyendu_das) reported from Guwahati, Assam

    @JioCare extremely pathetic service #nospeed #jio jiofiber repeatedly complaining

  • vishwamitra_srv
    Saurav Vishwamitra 🇮🇳 (@vishwamitra_srv) reported from Guwahati, Assam

    Day 4, still no resolution. No communication from @JioCare @reliancejio.

  • Ashik0fficial_
    Ashik (@Ashik0fficial_) reported from Guwahati, Assam

    @JioCare I unable to make and receive calls, I also chat with jio care but not responsible. Please solve this issue....

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • an_average_dev
    Doron (@an_average_dev) reported

    @JioCare @reliancejio fiber is down since morning in Malad area. First ETA 3:30pm and now shifted to 11:30pm. What is the issue? Got an sms after the internet got cut. Can you send an advance notice so that I can plan my day accordingly?

  • nehal_darji
    Nehal Darji (@nehal_darji) reported

    @JioCare Today the engineer visited and said that he cannot solve the problem, another team would come. Now I have recvd. a msg saying that resolution has been delayed due to technical reasons and is expected to get resolved within 24 hours So another 24hrs wait? @JioCare @reliancejio

  • hiteshnahar3
    Hitesh Nahar (@hiteshnahar3) reported

    Paying for JioAirFiber but getting frequent outages. Internet was down for 6 of the last 9 days, and every complaint takes 2–3 days to resolve. This is unacceptable. @JioCare @reliancejio Please improve your service. #JioAirFiber @jio_fiber

  • urbstbuddy
    Akanksha Singh (@urbstbuddy) reported

    @JioCare your team took 9k advance for fibre connection and after that vanished. Not picking calls from past 3 days. This is your team number +919364104306 and this is my order NO0001ELF7QM. Either get the installation done today or refund me. Else I'll file complaint with gov.

  • Manikantajoseph
    Manikantamadepalli (@Manikantajoseph) reported

    @reliancejio @JioCare But later informed me that no connection ports were available in my area . The service was never provided, my cancellation request is still unresolved, and my refund has not been processed. Here's the complete timeline.

  • Prince_Singh_27
    Prince Singh (@Prince_Singh_27) reported

    @JioCare @gaurav_singh171 Can someone call me back? Had a terrible experience with Technician, he is demanding money and when refused. He left without putting router. Now he is messageing me on WhatsApp and threatening me.

  • vasankj1
    vasankj1 (@vasankj1) reported

    @JioCare Worst worst service experienced surrendering jio

  • srvrudra
    Rudra Vishwakarma (@srvrudra) reported

    @JioCare Today marks the 13th day since my JioFiber service stopped working. Because of this, I have been forced to recharge my Vi mobile connection with a ₹50 unlimited data pack every day for work. In 13 days, I have already spent ₹650 (₹50 × 13) on mobile data.

  • ChetakJ
    chetak joshi (@ChetakJ) reported

    I have booked relocation of jio fiber on 13th July and payment also taken on that day only still no engineer or no information on my request..yesterday customer care representative said it will done yesterday only but no engineer visited yet LR00001E9Q8P @reliancejio @JioCare

  • shahanshah_kld_
    𝐊𝐡𝐚𝐧 𝐒𝐡𝐚𝐡𝐚𝐧𝐬𝐡𝐚𝐡 शहंशाह खान شہنشاہ (@shahanshah_kld_) reported

    @reliancejio @JioCare - I visited many jio points in Delhi NCR region to convert my esim to physical sim. I have been told by every jio point that they dont have sim for other regions except Delhi NCR .Pls help me to get a sim in Delhi NCR region