Reliance Jio outages and service status in Sarusajai, Assam
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Sarusajai, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 21, 3:34 PM GMT+5:30.
- Internet (64%)
- Wi-fi (18%)
- Total Blackout (8%)
- Phone (8%)
- TV (3%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sarusajai, Assam
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sarusajai, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 22: Problems at Reliance Jio
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Live Outage Map Near Sarusajai, Assam
The most recent Reliance Jio outage reports came from the following cities: Guwahati.
| City | Problem Type | Report Time |
|---|---|---|
 Guwahati
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Internet | 15 hours ago |
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Guwahati
|
Wi-fi | 16 hours ago |
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Guwahati
|
Internet | 2 days ago |
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Guwahati
|
Internet | 2 days ago |
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Guwahati
|
Wi-fi | 3 days ago |
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Guwahati
|
Wi-fi | 3 days ago |
Nearby cities with recent reports
8 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Sarusajai, Assam
Latest outage, problems and issue reports in Sarusajai and nearby locations:
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Jayant Mohta (@jayantmohta) reported from Guwahati, Assam@JioCare @reliancejio hi had dm’ed certain details wrt to my query on Monday ie 06/02/2023 still waiting for resolution.
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Puja Medhi (@that_wacky_soul) reported from Guwahati, Assam@JioCare Haven't received the refund for my jiofibre set-top box return. It's been 2 months and still no way to contact you guys! The refund was supposed to be automatic. Service Id: 300751097776 Can I expect any help! #JioFiber #jio
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Sourabhagat619 (@Sourabhagat6191) reported from Guwahati, Assam@reliancejio From 4th of this month my jio fibre is not working, on the same day I have created service request, technician also visited but didn't repair the broken jio wire, how many more days will require to fix my issue?
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Bhaskar Das (@mebhaskardas) reported from Guwahati, Assam@JioCare Been following up with a problem since May but no resolution everytime I raise a tweet your team just give a call give a apology and ask for more time... What excuse you have this time
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Avishek Saikia (@AVISH6K) reported from Guwahati, Assam@reliancejio fiber number 03613526442. Paying for services can't use. After sales service pathetic. +91 70029 93796 your representative has stopped answering my calls. Discovery not working. Not sign of universal and lions gate app. Kindly do the needful
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Saurav Choudhury (@sauravv123) reported from Guwahati, Assam@JioCare Onto the 3rd day now. No call or visit from any engineer. It is sad to see how Jio neglects customer grievance when it should be their top priority. If you have a response other than the canned one, do let me know.
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Bijit Das (@BijitDa43303456) reported from Guwahati, Assam@JioCare Dear Jio, I have tried will all the possible solution, aside i am not only facing the issue on my phone nearly every people is facing the same issue Hoping for a quick solution from your end. My address- 8th mile Garobasti Near Ganesh Mandir City-Guwahati PIN-781023
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Jayashree Das (@JayaDas20559804) reported from Guwahati, AssamFrom last few months the @reliancejio network is very bad very slow. Please fix the issue @JioCare @reliancejio
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Angshuman Das (@angshumandas88) reported from Guwahati, Assam@JioCare +91 86383 96370 - Rupam Barman JIO Technician - He told that he won't be able to resolve the issue. Pls sort this out. Tomorrow will be Day 3 without internet.
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Indranee Phukan (@IndraneePhukan) reported from Guwahati, AssamExtremely poor connectivity in Ganeshguri area, Guwahati, @reliancejio @airtelindia
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Rajiv Kamal (@kamalrajiv2006) reported from Guwahati, Assam@KautukSinha @JioCare Really eyewash by Jio care and their team ..fed-up with the type of response and service. May be I would be compelled for disconnection.
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shresth krishnan dutta (@dutta_shresth) reported from Guwahati, Assam@reliancejio has been regularly increasing it's rates leaving customers with no options to shift to other telecom providers as most of the them are having tower issues now since the advent of @reliancejio . Service of Jio is good but it has become too expensive now.
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Dibyajyoti (@dibyajnath) reported from Guwahati, Assam@reliancejio @JioCare I tried relocate jio fibre in my new place in Guwahati but i was failed. If your Jio Fibre is not available at that prime place of Guwahati,Assam then I wish to discontinue the service. Please help me regarding this.
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Sultanul Hamid (@SultanulHamid) reported from Guwahati, AssamEveryday the @reliancejio network frequently disconnecting in every half an hour, we are facing heavy problem as we are working from home due to COVID. Requesting you please look into the matter. Area Pincode- 781136 Mahtoli.
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Bikash (@bikash_rai90) reported from Guwahati, Assam@JioCare Sorry to say, but jio service also not live in my location
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Imran Hussain (@ImranHu80358767) reported from Amingaon, Assam@JioCare Improve your services in my location otherwise we have to choose other network. Pin:781104
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Bikash (@bikash_rai90) reported from Guwahati, Assam@Airtel_Presence @JioCare We paid for u for ur services , if rental is Rs. 943/mon, then every day 943/30= Rs. 31, so if ur service wil be down for 6-7 days, then every month we are paying 31*6= Rs. 186 extra..why airtel???? @JioCare come live in Lokhra, Guwahati
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☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam@reliancejio @JioCare You got people with false commitments in customer support, irresponsible field techs & ill mannered office staff in service centre at Agni Tower, Garchuk, Guwahati. My CO number for the router arrived and no one ever called to pick up. Shame on you guys👎
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Dibyajyoti sahu (@Dbyajti45) reported from Guwahati, Assam@JioCare Sorry to say that the truth us that your service is still worst
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Sanatani CR7 (@thesanatanigoat) reported@reliancejio No 5Gworking, No fix & stable network even in 4G, all the time network comes and goes. No network for the last one hour. What's wrong with JIO! @TRAI @JioCare
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Mohit G Goel (@mohitggoel) reported@reliancejio @JioCare 3rd class network
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Ankur Gandhi (@hackingethics) reported@JioCare Just check,They dont have any update n just repeating same message everytime. reason is they also dont know what is happening and when it is going to solve. Customer waits, They dont have team who can fix, They again sends msg that resolution would be provided after 24 hours
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Ghost👻 SRH 🧡 (@Binding_Speller) reported@JioCare What is this service no one is responding ? Is it how you deal this the customer @JioCare
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VIVEK ( मोदी का परिवार ) (@vivekit2014) reported@JioCare It has been a long time and STILL no action has been taken on my JioAirFiber speed issue. Complaint SR000036CY75 was closed without resolution, without engineer verification, and without my confirmation OTP. Internet speed remains unusable. This kind negligence unaccept
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किरण तासकर K T (@KT44442) reported@JioCare 🚨 BEWARE OF JIO FIBER FRAUD! 🚨Jio takes advance money & gives ZERO service. They hold my ₹5440, fake the activation & ignore 100+ calls. Total scam! DO NOT TRUST them. Please look into this daily harassment and money scam by Jio. They are cheating innocent customers!
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Monu kumar (@Monu789kashyap) reportedI am experiencing poor network no 5G connectivity. Company is charging on behalf 5G services but providing slow internet connectivity @airtelindia @reliancejio
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Keshav (@Mulish_Maverick) reportedwhy do you guys reply without having the full context of the issue? are you guys really bots over here too? thats so messed up. its been half a day and I haven't gotten any solution from you and im just tired at this point explaining my issue over and over again. DMs pls @JioCare
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Varun Darji (@DarjiVarun) reported@JioCare @JioCare My internet is down for 3-4 days causing severe daily disruption. SR000036CIUV marked “In Progress” but ZERO resolution. This is unacceptable. @reliancejio (1/2)
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vishal kumar (@vishalk59805267) reportedJio Team, My jio fiber internet and set top box is not working from 16-may-2026. I have raised service request on 17-may-2026. You provided SRN - SR000362EKD on 17.05.2026 and Escalation SRN is SR000369CA5.Very poor service. No technician has visited yet. @JioCare @reliancejio