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Reliance Jio outages and service status in Sarusajai, Assam

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 3 outage signals in the last 24 hours around Sarusajai, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 8, 9:11 PM GMT+5:30.
  • 73% Internet (73%)
  • 12% Wi-fi (12%)
  • 9% Total Blackout (9%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sarusajai, Assam

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sarusajai, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 8: Problems at Reliance Jio

Reliance Jio is having issues since 04:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sarusajai, Assam

The most recent Reliance Jio outage reports came from the following cities: Guwahati.

CityProblem TypeReport Time
Guwahati Internet 33 minutes ago
Guwahati Total Blackout 4 hours ago
Guwahati Total Blackout 6 hours ago
Guwahati Internet 3 days ago
Guwahati Internet 3 days ago
Guwahati Phone 6 days ago

Nearby cities with recent reports

Guwahati

6 recent signals

33 minutes ago

Community Discussion

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Reliance Jio Issues Reports Near Sarusajai, Assam

Latest outage, problems and issue reports in Sarusajai and nearby locations:

  • sauravv123
    Saurav Choudhury (@sauravv123) reported from Guwahati, Assam

    @JioCare 4th day today. No Internet still. You guys are setting a very bad example of your customer service. This will drive away many customers who entrusts you to take care of their internet requirement.

  • CHANCHA02970660
    CHANCHAL SARKAR (@CHANCHA02970660) reported from Guwahati, Assam

    @reliancejio what hopeless speed of internet is so slow total hopeless

  • vivsingh7
    viv singh (@vivsingh7) reported from Guwahati, Assam

    @jiofiber @reliancejio @JioCare i have never experienced this type of customer service ever how jio provide to people. I need a technician coming to home today before 12pm take your equipment and refund my money back. I'm very disappointed with jio fiber service

  • abhibapanasha
    Abhilash Bapanasha (@abhibapanasha) reported from Guwahati, Assam

    Extremely unprofessional attitude of @JioFiberVoice service managers to install a new fiber connection. Such hilarious excuses for postponement. Everyone including customer desk is helpless other than to give false assurances. @reliancejio @JioCare

  • dibyendu_das
    Dibyendu Das (@dibyendu_das) reported from Guwahati, Assam

    @JioCare jiofiber down more than hour.cannot register my complain.

  • RejaulKarim1
    Rejaul (@RejaulKarim1) reported from Guwahati, Assam

    @reliancejio , @JioCare kindly help me in getting the status of my MNP. It was for my number 9435144500, tried your call centre but no response.

  • Sourabhagat6191
    Sourabhagat619 (@Sourabhagat6191) reported from Guwahati, Assam

    @reliancejio From 4th of this month my jio fibre is not working, on the same day I have created service request, technician also visited but didn't repair the broken jio wire, how many more days will require to fix my issue?

  • bedarshi_dp
    ᗷᗴᗪᗩᖇՏᕼI ᗪᗩՏ ᑭ (@bedarshi_dp) reported from Guwahati, Assam

    @JioCare Hello team a sim is lost please help me. To block the same i dont remember the DOB against the sim card holder

  • Ashik0fficial_
    Ashik (@Ashik0fficial_) reported from Guwahati, Assam

    @JioCare I unable to make and receive calls, I also chat with jio care but not responsible. Please solve this issue....

  • SamuelDas1
    Sam (@SamuelDas1) reported from Guwahati, Assam

    @JioCare Thanks. But your Jio Care response time is too slow and appalling. It's nearly 15 days now since we communicated our difficulties, we're getting assurances only. Blank assurance. Very discouraging.

  • KhagenGogoi15
    ☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam

    @JioCare Where is the engineer??????? Please do not test my patience. I have already lost many days of my job because of your poor service.

  • ParaagAryaanBor
    Parag Jyoti Borah (@ParaagAryaanBor) reported from Guwahati, Assam

    F*ck you @reliancejio @JioCare Your customer care sucks big time

  • AVISH6K
    Avishek Saikia (@AVISH6K) reported from Guwahati, Assam

    @JioCare Tired of chatting... Can u send someone to fix my issues. Paying 599 per month for nothing. Still waiting for your update. Details has been dm . @MukeshAmbaniOf

  • Kalpajit_Dutta
    Kalpajit Dutta (@Kalpajit_Dutta) reported from Guwahati, Assam

    So #FIFAWorldCup ruined by #JioCinema, Frustrated!! @reliancejio please fix it!!

  • BasumatarySanat
    Sanat Chandra Basumatary (@BasumatarySanat) reported from Guwahati, Assam

    @JioCare can we expect any support from your team..?

  • dutta_shresth
    shresth krishnan dutta (@dutta_shresth) reported from Guwahati, Assam

    @reliancejio Plans like Rs 719 for 84 days validity is total exploitation of the customer.A company that charged a mere 200-300/- for the same 84 days validity now shooting it's price up to 719/- is a clear case of leveraging market Monopoly.@AshwiniVaishnaw

  • KhagenGogoi15
    ☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam

    @JioCare Stop sending me your default templates...you have ZERO process knowledge and give me a date you would EXPECT my resolution to happen

  • JagatsinghDuga1
    Jagatsingh Dugar (@JagatsinghDuga1) reported from Guwahati, Assam

    @JioCare Got email totality negative effectively false quoted reply Care Really realized reality never be in Dark Ask them to get call to discuss It's now need of hours

  • sauravv123
    Saurav Choudhury (@sauravv123) reported from Guwahati, Assam

    @JioCare Onto the 3rd day now. No call or visit from any engineer. It is sad to see how Jio neglects customer grievance when it should be their top priority. If you have a response other than the canned one, do let me know.

  • CAVineet2
    Vineet Kumar Agarwal (@CAVineet2) reported from Guwahati, Assam

    @JioCare Your sales person and your technician told me to redeem the voucher of one month free subscription of data and already shown me method to redeem, and never told me to opt or pay for recharge. Now you have changed voice and telling this is ott voucher?

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • binayak244
    Binayak Chanda (@binayak244) reported

    @reliancejio @reliancejioCare Please help! Paid ₹1,200 for Jio AirFiber relocation. Before payment, got constant calls now old connection is disconnected and nobody is helping with the new connection. 😡Payment taken, support gone? Please resolve urgently or refund ₹1,200.#Jio

  • mrarnav1
    mr.arnav_ (@mrarnav1) reported

    Jio services are Worst. Booked JioFiber on Aug 1, promised person will be there by Aug 3—no show. Rebooked, guy came on Aug 5, completed KYC & took payment, promised next day install. Today it’s still not done despite 100+ calls. Sector 23 Gurgaon.#JioFiber @reliancejio @JioCare

  • JioCare
    JioCare (@JioCare) reported

    @KaisenSenpai @reliancejio Hi, we are here to help you. We can see that your order has been cancelled and the voucher has been reinstated, which you can utilize for getting a new connection. You can contact your sales representative to get a new connection and redeem the voucher. Do reply to us (1/2)

  • saaagarprem
    PREM SAGAR (@saaagarprem) reported

    @JioCare Your intention not let me down . @JioCare intention suck money down and leave the customer.

  • SanjaySainani1
    Karrom ball (@SanjaySainani1) reported

    @reliancejio I am staying in Santacruz West. Your person came, got my kyc done, I made the payment, and since then it's been 5 days and my internet is still not up. When I call the sales guy he just does not pick up This is terrible service

  • GoluNagarFVK
    Golu Nagar (@GoluNagarFVK) reported

    Hello @JioCare My village has been facing an issue with Jio's network since last year; the signal drops every half hour. I have lodged complaints about this multiple times,This is a problem affecting the entire village, not just me, and I hope it will now receive attention.

  • anil_samad90
    Anil Kumar 🇮🇳 The मूल बसी (@anil_samad90) reported

    @JioCare Hi Shireen, If the refund has genuinely been credited, please provide the refund transaction/reference number and payment details so I can verify it with my bank. Repeatedly saying that the refund has been credited without providing any proof is not a resolution.

  • arpitsrivastvv
    arpitrazj (@arpitsrivastvv) reported

    @JioCare @reliancejio again JioFiber’s internet service has become a daily frustration. Frequent outages, slow speeds, and unhelpful support make it difficult to rely on the connection better I use airtel instead.

  • offiNaveenSingh
    Naveen Singh (@offiNaveenSingh) reported

    @JioCare No network connectivity and your all system permanently close last 20 hours

  • deb_bhat
    Deb Jai Hind 🇮🇳 (@deb_bhat) reported

    @JioCare WTF. You've been saying this for last 2 months. Give me a date when you'll refund.