Reliance Jio outages and service status in Sarusajai, Assam
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 4 outage signals in the last 24 hours around Sarusajai, including 4 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received May 14, 1:48 PM GMT+5:30.
- Internet (63%)
- Phone (18%)
- Total Blackout (8%)
- Wi-fi (8%)
- TV (3%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sarusajai, Assam
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sarusajai, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Reliance Jio
Reliance Jio is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sarusajai, Assam
The most recent Reliance Jio outage reports came from the following cities: Guwahati.
| City | Problem Type | Report Time |
|---|---|---|
 Guwahati
|
Internet | 1 hour ago |
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Guwahati
|
Total Blackout | 11 hours ago |
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Guwahati
|
Phone | 19 hours ago |
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Guwahati
|
Total Blackout | 23 hours ago |
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Guwahati
|
Phone | 3 days ago |
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Guwahati
|
Internet | 4 days ago |
Nearby cities with recent reports
8 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Sarusajai, Assam
Latest outage, problems and issue reports in Sarusajai and nearby locations:
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☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam@JioCare Where is the engineer??????? Please do not test my patience. I have already lost many days of my job because of your poor service.
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Deerghayu Phukan (@deerghayu23) reported from Guwahati, Assam@JioCare On 27/01/2022 i got a call from one of your service engineer having phone number 9864213139 stated as they will come for installation on 28/01/2022 but they didn't visit on that date. To be continued...
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Change Maker (@changemaker_24) reported from Guwahati, Assam@reliancejio @JioCare @jio_internet What is going on in Guwahati, your marketing person takes installation amount without seeing possibility of installation. When it isn't done they done refund the money ? Please help before I drag that person to consumer court.
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ᗷᗴᗪᗩᖇՏᕼI ᗪᗩՏ ᑭ (@bedarshi_dp) reported from Guwahati, Assam@JioCare Hello team a sim is lost please help me. To block the same i dont remember the DOB against the sim card holder
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shresth krishnan dutta (@dutta_shresth) reported from Guwahati, Assam@reliancejio has been regularly increasing it's rates leaving customers with no options to shift to other telecom providers as most of the them are having tower issues now since the advent of @reliancejio . Service of Jio is good but it has become too expensive now.
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Bk_____zzz (@Bk_____zzz) reported from Guwahati, Assam@JioCare Not a single update from your JioFiber team. Worst and pathetic service ever. Shame. #Guwahati #Kamrup
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Sam (@SamuelDas1) reported from Guwahati, Assam@JioCare Last 5 days I've been requesting Jio Fiber personnel at Silchar Assam to install landline against 3842 353693, they keep changing dates, no action. Very, very, very poor service at Silchar, Assam. @reliancejio
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☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam@JioCare I will wait till 21st May 2022. Either my issue is resolved or you arrange a disconnection of my device/will throw it and replace with Airtel 5G. I am shocked to see the same response template time and again. Do you guys even know to act emphatic???
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☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam@reliancejio @JioCare You got people with false commitments in customer support, irresponsible field techs & ill mannered office staff in service centre at Agni Tower, Garchuk, Guwahati. My CO number for the router arrived and no one ever called to pick up. Shame on you guys👎
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Manash Sarma (@manassarma1991) reported from Guwahati, Assam@reliancejio @JioCare i am not able to receive 5g network on my phone. My Welcome Offer is active Please help
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Saurav Choudhury (@sauravv123) reported from Guwahati, Assam@JioCare 4th day today. No Internet still. You guys are setting a very bad example of your customer service. This will drive away many customers who entrusts you to take care of their internet requirement.
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Avishek Saikia (@AVISH6K) reported from Guwahati, Assam@reliancejio pathetic service from your staff... What is your call centre number
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Sanjeev Kumar Das (@Sanjeev50598071) reported from Guwahati, AssamAfter spending thousands of money I am getting poor internet. I am going to port JioSim @JioCare or break the simcard 😡😡
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Kulen kalita (@KalitaKulen) reported from Guwahati, Assam@reliancejio Please note I had received Jiofiber pickup time for +91 3613546437 on 9.00 am 18th Dec 21. But no response from your team. Please do the needful. Hope for a better service instead of negligence.
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Sultanul Hamid (@SultanulHamid) reported from Guwahati, AssamEveryday the @reliancejio network frequently disconnecting in every half an hour, we are facing heavy problem as we are working from home due to COVID. Requesting you please look into the matter. Area Pincode- 781136 Mahtoli.
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Raman Misra (@misra3314) reported from Guwahati, Assam@JioCare With reference to Service Request Number SR00001AINKB for your JioFiber connection having JioFixedVoice Number +913613547334, your appointment with Jio service engineer is scheduled at your premises on 21-04-2022 : 09:30:00. No sign of your service engineer @_MukeshAmbani
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☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, AssamIs anyone going to respond or you guys have no courtesy at all to resolve issues? @reliancejio @JioCare
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Dibyendu Das (@dibyendu_das) reported from Guwahati, Assam@JioCare extremely pathetic service #nospeed #jio jiofiber repeatedly complaining
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☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam@JioCare Stop sending me your default templates...you have ZERO process knowledge and give me a date you would EXPECT my resolution to happen
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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desi style (@vedtiwari18) reported@JioCare @JioCare Stop sending copy-paste replies. The issue continued for days, I made multiple follow-ups, and faced work loss & inconvenience. Denying the delay without proper review is unfair. Please escalate this to a senior team/Appellate Authority.
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Monu (@Socialist_Monu0) reported@JioCare Okay, but one more thing, you guys can take action in whatever manner you want, but I want a lifetime solution to this complaint, so that I don't have to complain again.
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Prateek Soni🇮🇳 (@PsWhatsupdude) reportedHello @JioCare i requested to remove set top box from my Jio fiber connection on date 10/05/26 but after 4 days my service request still be on hold it is very unprofessional. I just want to change my plan I'm not happy with your service 😔 Just do something.
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IamLeibaLove (@orishuncompany) reported@JioCare i need unlimited service that is not landline
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Ambalika Guha (@iamAmbl) reported@JioCare I already registered a grievance on 2026-04-24 regarding the prolonged outage and shared all available screenshots/emails. Most responses were only automated outage messages. Saying there was “no delay” is incorrect.
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Sachin Piliya (@SP72154) reported@JioCare My Jio service has been deactivated for the last 2 days. I have already emailed customer support for reactivation but have not received any response yet. I am currently residing in the UAE and may require remote verification support.Registered Number ending with 3114.
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Prabu Rajan (@prabu10rajan) reported@JioCare All I’m receiving is that the status is delayed since yesterday. It has become a monthly custom for me to raise service request and not have broadband connection for 3-4 days every month while I have to pay the entire month fee always.
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AYUSHMAN BARMAN (@AYUSHMANBARMAN) reported@JioCare Where is your service engineer. He was rescheduled to visit between 9-10 am today but he is not here. It is affecting my daily work. Please revert ASAP
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Sandip Divate (@divatesandip) reportedThe @JioCare range is very poor and needs improvement. If the issue continues, I may port my number to Airtel. My earlier experience is very good with @airtel
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Dinesh Kumar (@MyselfDineshkr) reported@JioCare @JioCare My contact number is 7004893047. Kindly arrange an engineer visit within the next 30 minutes, as the issue is still unresolved despite the service request being marked closed. If the issue is not attended to urgently, shifting my internet connection to @airtelindia