1. Home
  2. Companies
  3. Reliance Jio
  4. Sarusajai
Reliance Jio

Reliance Jio outages and service status in Sarusajai, Assam

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Sarusajai, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 8, 7:18 PM GMT+5:30.
  • 75% Internet (75%)
  • 14% Wi-fi (14%)
  • 5% Total Blackout (5%)
  • 5% Phone (5%)
  • 2% E-mail (2%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sarusajai, Assam

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sarusajai, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 9: Problems at Reliance Jio

Reliance Jio is having issues since 11:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sarusajai, Assam

The most recent Reliance Jio outage reports came from the following cities: Guwahati.

CityProblem TypeReport Time
Guwahati Internet 22 hours ago
Guwahati Internet 1 day ago
Guwahati E-mail 1 day ago
Guwahati Internet 2 days ago
Guwahati Internet 4 days ago
Guwahati Internet 5 days ago

Nearby cities with recent reports

Guwahati

12 recent signals

22 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sarusajai, Assam

Latest outage, problems and issue reports in Sarusajai and nearby locations:

  • deerghayu23
    Deerghayu Phukan (@deerghayu23) reported from Guwahati, Assam

    @reliancejio I have done the documentation for Jio Fiber day before yesterday. Yesterday, a representative confirmed for installation today, but it wasn't installed today as well. I have been calling the representative but calls never gets answered. @JioCare

  • bikash_rai90
    Bikash (@bikash_rai90) reported from Guwahati, Assam

    @Airtel_Presence @JioCare We paid for u for ur services , if rental is Rs. 943/mon, then every day 943/30= Rs. 31, so if ur service wil be down for 6-7 days, then every month we are paying 31*6= Rs. 186 extra..why airtel???? @JioCare come live in Lokhra, Guwahati

  • AVISH6K
    Avishek Saikia (@AVISH6K) reported from Guwahati, Assam

    @JioCare well your WhatsApp helpline doesn't have answer to my query. Can u help me with a contact number. Tired of chatting with the bots. Need to speak with a person

  • rajput_ashu69
    Ashutosh Singh Rajput 🇮🇳 (@rajput_ashu69) reported from Guwahati, Assam

    @reliancejio Guwahati me sara network ka net aa gaya even VI ka aa gaya but jio is really so unprofessional. I can't understand what's the problem with jio @JioCare

  • CAVineet2
    Vineet Kumar Agarwal (@CAVineet2) reported from Guwahati, Assam

    @JioCare Your sales person and your technician told me to redeem the voucher of one month free subscription of data and already shown me method to redeem, and never told me to opt or pay for recharge. Now you have changed voice and telling this is ott voucher?

  • vishwamitra_srv
    Saurav Vishwamitra 🇮🇳 (@vishwamitra_srv) reported from Guwahati, Assam

    Day 6. Waiting for resolution. Even local operators offer a better resolution time then @JioCare

  • BijitDa43303456
    Bijit Das (@BijitDa43303456) reported from Guwahati, Assam

    @JioCare Dear Jio, I have tried will all the possible solution, aside i am not only facing the issue on my phone nearly every people is facing the same issue Hoping for a quick solution from your end. My address- 8th mile Garobasti Near Ganesh Mandir City-Guwahati PIN-781023

  • SamuelDas1
    Sam (@SamuelDas1) reported from Guwahati, Assam

    @reliancejio My office at Guwahati took 4 PP corporate connections. After 1 month they're dead. No bills sent to us. Your staff says pay through Jio App, which isn't possible, because we need bills and payment to be made through NEFT. Please help.

  • rakeshbajajca
    RAKESH BAJAJ (@rakeshbajajca) reported from Guwahati, Assam

    @reliancejio jio fibre is out of order for almost 15 days in this Month. Everytime I call ur helpline number they say it's a temporary outage & will be resolved in 2 hrs But 2 hrs is never over Neither they are willing to give me a complaint number. Plz look into this @DoT_India

  • vishwamitra_srv
    Saurav Vishwamitra 🇮🇳 (@vishwamitra_srv) reported from Guwahati, Assam

    @JioCare why is it so ridicously difficult to raise a service request in the my jio app.

  • dibyendu_das
    Dibyendu Das (@dibyendu_das) reported from Guwahati, Assam

    @somitsrivastav_ @JioCare Similar issue here too @guwahati no speed slow internet

  • SUBHJYOTI
    🇮🇳🇮🇳SP🇮🇳🇮🇳 (@SUBHJYOTI) reported from Guwahati, Assam

    @JioCare @reliancejio made payment of ₹4033/- against jio account Id 900190048606 on 22/09/2020 but till date neither received the fibre connection nor the refund. Written numerous email to local officials at #Guwahati but no help. I don’t think #JioFiber will loot my money??

  • KhagenGogoi15
    ☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam

    @reliancejio @JioCare You got people with false commitments in customer support, irresponsible field techs & ill mannered office staff in service centre at Agni Tower, Garchuk, Guwahati. My CO number for the router arrived and no one ever called to pick up. Shame on you guys👎

  • GhoshDoly
    doly ghosh (@GhoshDoly) reported from Guwahati, Assam

    Frequent connection disruption in Jio Fiber. Poor response from the technical team. Can anyone help me out? @reliancejio @JioFiberVoice

  • jayantmohta
    Jayant Mohta (@jayantmohta) reported from Guwahati, Assam

    @JioCare @reliancejio hi had dm’ed certain details wrt to my query on Monday ie 06/02/2023 still waiting for resolution.

  • subhankar29
    subhankar (@subhankar29) reported from Guwahati, Assam

    @JioCare @reliancejio pathetic service as I was hearing from people, two days wifi gone no one bothers to my complaint, a big thanks 🙏 complaint number SR00001DW17S

  • SamuelDas1
    Sam (@SamuelDas1) reported from Guwahati, Assam

    @JioCare I do have a Jio Fiber enabled landline phone. Recently there's been frequent call drops. Who and where to complaint? Please help.

  • KhagenGogoi15
    ☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam

    @JioCare I need the engineer today and keep your false promises within your company. If i do not see the engineer today and resolve my issue, i will throw away your router out of my balcony. Also compensation is to be made for my 3days work loss.

  • CAVineet2
    Vineet Kumar Agarwal (@CAVineet2) reported from Guwahati, Assam

    @JioCare Your sales person and your technician told me to redeem the voucher of one month free subscription of data and already shown me method to redeem, and never told me to opt or pay for recharge. Now you have changed voice and telling this is ott voucher?

  • manassarma1991
    Manash Sarma (@manassarma1991) reported from Guwahati, Assam

    @reliancejio @JioCare i am not able to receive 5g network on my phone. My Welcome Offer is active Please help

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • TirmakheNikil
    Nikil tirmakhe (@TirmakheNikil) reported

    @JioCare @_MukeshAmbani your team is not responding so worst I need call 9768463238

  • rajany77
    Investopedia (@rajany77) reported

    @JioCare But in our area (Bharuch). Weather is normal. You can send service engineer number. I can guide.

  • faiizanaly
    Faizan Ali  (@faiizanaly) reported

    @JioCare I've raised this complaint countless times—through Jio offices, online support, and even by calling from another operator's SIM. Every time, I'm told, "Your issue will be resolved within 24–48 hours, 100% guaranteed." But nothing ever changes.

  • Lovetheroc41729
    Love the rock (@Lovetheroc41729) reported

    @JioCare Hello jio care there is no internet stability since last 4 days I try to call customer care but they blocked ivr system number regarding internet connection and speed Please do it needful

  • Ankit_Alwasa
    Ankit Parmar Alwasa 🇮🇳 (@Ankit_Alwasa) reported

    @_MukeshAmbani @JioCare yet your company seems completely unmoved. I never expected such indifference from a company of this stature.Customers are the greatest strength of any company, and ignoring their voices is not the mark of a truly respected organization.

  • faiizanaly
    Faizan Ali  (@faiizanaly) reported

    @JioCare These promises have never been fulfilled. If this issue cannot be resolved, please be honest and let me know. Otherwise, I'll have no choice but to port not only my number but also all the Jio numbers in my family to Airtel.

  • Ravikum68503435
    Ravikumar Upadhyay (@Ravikum68503435) reported

    @JioCare Yesterday received messages that issue is resolved at Jio end without engineer visit but internet is still not available. As already said no resolution from Jio side. Also DM but no response. No help from appellate helpline @JioCare @reliancejio

  • dheerajjha59
    Dheeraj Jha (@dheerajjha59) reported

    I request an immediate resolution or a full refund of my installation charges so I can switch to a service provider that values its customers. @JioCare #JioFiber #CustomerService

  • Imbablu007
    Bablu Singh (@Imbablu007) reported

    @JioCare I never expected such a bad experience with jio, your customer is not ready to talk

  • aaditya_krishna
    आदित्य कृष्ण (Aditya Krishna) 🇮🇳 😎 (@aaditya_krishna) reported

    @Airtel_Presence How long does it take you to resolve an issue. It has been over a week for my raised issue and there is no resolution in sight. I think it’s better to switch to @reliancejio or @TataPlayBinge