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Reliance Jio outages and service status in Sarusajai, Assam

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Sarusajai, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jun 16, 10:25 PM GMT+5:30.
  • 76% Internet (76%)
  • 21% Wi-fi (21%)
  • 3% Phone (3%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sarusajai, Assam

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sarusajai, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 17: Problems at Reliance Jio

Reliance Jio is having issues since 06:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sarusajai, Assam

The most recent Reliance Jio outage reports came from the following cities: Guwahati.

CityProblem TypeReport Time
Guwahati Internet 12 hours ago
Guwahati Internet 1 day ago
Guwahati Internet 2 days ago
Guwahati Internet 3 days ago
Guwahati Internet 3 days ago
Guwahati Internet 4 days ago

Nearby cities with recent reports

Guwahati

10 recent signals

12 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Sarusajai, Assam

Latest outage, problems and issue reports in Sarusajai and nearby locations:

  • KhagenGogoi15
    ☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam

    @JioCare Where is the engineer??????? Please do not test my patience. I have already lost many days of my job because of your poor service.

  • ParaagAryaanBor
    Parag Jyoti Borah (@ParaagAryaanBor) reported from Guwahati, Assam

    F*ck you @reliancejio @JioCare Your customer care sucks big time

  • misra3314
    Raman Misra (@misra3314) reported from Guwahati, Assam

    @JioCare @_MukeshAmbani @news24tvchannel PATHETIC SERVICE LEVELS,AGAIN WITHIN A SPAN OF 15 DAYS,LOST AUDIO FOR ALL THE CHANNELS.LAST MONTH LOST 15 DAYS AIR TIME NOW AGAIN AUDIO LOST SERVICE LEVEL ZERO YOU ARE REALLY LOOTERS AND CHEATERS

  • himadree
    Himadree C (@himadree) reported from Guwahati, Assam

    @JioCare help, jio network not working!

  • ImranHu80358767
    Imran Hussain (@ImranHu80358767) reported from Amingaon, Assam

    @JioCare Improve your services in my location otherwise we have to choose other network. Pin:781104

  • AVISH6K
    Avishek Saikia (@AVISH6K) reported from Guwahati, Assam

    @JioCare well your WhatsApp helpline doesn't have answer to my query. Can u help me with a contact number. Tired of chatting with the bots. Need to speak with a person

  • SUBHJYOTI
    🇮🇳🇮🇳SP🇮🇳🇮🇳 (@SUBHJYOTI) reported from Guwahati, Assam

    @JioCare @reliancejio made payment of ₹4033/- against jio account Id 900190048606 on 22/09/2020 but till date neither received the fibre connection nor the refund. Written numerous email to local officials at #Guwahati but no help. I don’t think #JioFiber will loot my money??

  • rahulh20
    rahul hazarika (@rahulh20) reported from Guwahati, Assam

    @JioCare Why DM's? Are you not done covering up all your failures. Your services are becoming worse as days go by. That's my ticket MR00013ULD93. Do something to solve my issue.

  • KhagenGogoi15
    ☮Khāgen☮ (@KhagenGogoi15) reported from Guwahati, Assam

    Is anyone going to respond or you guys have no courtesy at all to resolve issues? @reliancejio @JioCare

  • abhinavdutta111
    Abhinav Dutta (@abhinavdutta111) reported from Guwahati, Assam

    @JioCare My jio fiber is out of service from last 2 days today one engineer came and fixed it and after few hours it went back to the same condition again I won't get my validity for these 2 days it just got wasted please look into this matter

  • vishwamitra_srv
    Saurav Vishwamitra 🇮🇳 (@vishwamitra_srv) reported from Guwahati, Assam

    Day 6. Waiting for resolution. Even local operators offer a better resolution time then @JioCare

  • irish_kalita
    Irish Kalita (@irish_kalita) reported from Guwahati, Assam

    @JioCare Please don't give people fake hope that you're gonna fix it. Every time you people are just asking mobile number address. Which floor i reside. Then said our team are working with it and it'll get fixed as soon as possible. I'm hearing this from last 3 years

  • bedarshi_dp
    ᗷᗴᗪᗩᖇՏᕼI ᗪᗩՏ ᑭ (@bedarshi_dp) reported from Guwahati, Assam

    @JioCare Hello team a sim is lost please help me. To block the same i dont remember the DOB against the sim card holder

  • BasumatarySanat
    Sanat Chandra Basumatary (@BasumatarySanat) reported from Guwahati, Assam

    @JioCare can we expect any support from your team..?

  • CAVineet2
    Vineet Kumar Agarwal (@CAVineet2) reported from Guwahati, Assam

    @JioCare Your sales person and your technician told me to redeem the voucher of one month free subscription of data and already shown me method to redeem, and never told me to opt or pay for recharge. Now you have changed voice and telling this is ott voucher?

  • Bk_____zzz
    Bk_____zzz (@Bk_____zzz) reported from Guwahati, Assam

    @JioCare The issue is not yet resolved. I am registering my complaint in consumer forum. You people are useless @reliancejio @JioCare

  • rakeshbajajca
    RAKESH BAJAJ (@rakeshbajajca) reported from Guwahati, Assam

    @reliancejio jio fibre is out of order for almost 15 days in this Month. Everytime I call ur helpline number they say it's a temporary outage & will be resolved in 2 hrs But 2 hrs is never over Neither they are willing to give me a complaint number. Plz look into this @DoT_India

  • dibyendu_das
    Dibyendu Das (@dibyendu_das) reported from Guwahati, Assam

    @JioCare extremely pathetic service #nospeed #jio jiofiber repeatedly complaining

  • JagatsinghDuga1
    Jagatsingh Dugar (@JagatsinghDuga1) reported from Guwahati, Assam

    @JioCare Great happy feeling & thinking All the desired issues are clear for the desired experience of hours Only unnecessary assume assurance One year rembrance ceremony overview Ask senior officials to get call to discuss discovered Jio # +917002943548 It's now need of hour

  • CAVineet2
    Vineet Kumar Agarwal (@CAVineet2) reported from Guwahati, Assam

    @JioCare Your sales person and your technician told me to redeem the voucher of one month free subscription of data and already shown me method to redeem, and never told me to opt or pay for recharge. Now you have changed voice and telling this is ott voucher?

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • palav_ashish
    Ashish Palav (@palav_ashish) reported

    @JioCare 2 months and you cannot give us a solution to our Air fibre connection. Unbelievable. The first year was great but the past 2 months dropped calls buffering screens and a whole lot of headaches. Tired of being told everything is fine at the backend!!

  • akashokhani
    Akash okhani (@akashokhani) reported

    @JioCare SR000038JFGZ complaint number , not resolved yet and if i am calling customer care the call does not connect as this complaint is pending how do i contact the customer care for any help ? As the phone does not connect

  • PankajS04802209
    Pankaj kumar sharma (@PankajS04802209) reported

    @JioCare please refund My mony Dear Customer, Refund has been initiated for your JioFiber Order no NO0001DGR84C and will be auto credited to the original payment mode within 7 business days. We look forward to serving you in future. Team JioFiber

  • NikhilBalyan
    Nikhil Balyan (@NikhilBalyan) reported

    Hi @JioCare . Could you please help with the internet issue I've been facing for the past 4 weeks. I started the email thread after few weeks of internet issue.

  • IsGraj
    Ballia Ke Babu 🌐 (@IsGraj) reported

    @JioCare unable to make/receive calls though my no. and I use it for office purpose. Can you please help. your customer service is unreachable. @reliancejio need immediate help.

  • mylifebelikeooo
    bLunTBabe (@mylifebelikeooo) reported

    @JioCare This has been the revert past 10 days now. I might change the service provider with the damages incurred in me now.

  • Iamkarthikbugs
    Karthikeyan Girijanandan (@Iamkarthikbugs) reported

    @JioCare @TRAI - FYI. What is the grievance procedure for this? Never experienced such a worst customer service. It's been 5 days after payment and no single call from Jio. All my pain stops at some customer service exec. There is no proper escalation matrix for this. Please take action

  • kaggaVichara
    Mankutimma (@kaggaVichara) reported

    Looks like @reliancejio @JioCare doesnt care about their customers! No one to speak in english! Internet is not working and your team is stuck in Marathi! Who the hell expects someone to learn marathi in Bangalore! After few years, their service is so bad!

  • Oveejit
    Abhijit Choudhury (@Oveejit) reported

    @JioCare @dipro_jhajjar @haryana_lsa My Jio internet service had been disrupted since 12th June 26.Despite repeated calls, connectivity is not restored till now 16th June 26.

  • PRUDHVIRAJ8963
    SS PRUDHVIRAJ (@PRUDHVIRAJ8963) reported

    excess amount every month i am paying extra amount and ina a while. Some times we have to recharge twice a month for your technical problem. Here i have attached screen shot's of my jio app showing payment due and account suspended in 3 days Billdate 11th of everymonth @JioCare