Vodafone Idea (Vi) Outage Report in Bāndra, Mumbai Suburban, State of Mahārāshtra

@ViCustomerCare No thanks....i could solve the problem on my own

@ViCustomerCare network issues since the last 2 hours. Keeps fluctuating from Edge to 4G and then no network at all.

@ViCustomerCare @ViCustomerCare ate the call centres even in your control? Or they are outsourced to some newbies? One simple problem an no resolution for more than 45 days. @consaff #trai

Why customer care people are providing wrong information to customers? @ViCustomerCare. I wanted to be Vodafone user but this kind of behaviour will cost to you to loose customers.

@ViCustomerCare VI are real thugs... Even after 3 months they say that the complaint is under investigation. Real thugs... And now they have even cancelled everyone's Netflix membership. Time for India to leave VI and join Airtel and Jio. At least you will get what they promise

@ViCustomerCare No resolution till date.

@ViCustomerCare in mumbai area the road connecting goregaon to marol there is big patch where their is hardly any network bar. Is this what's 5g going to be

@ViCustomerCare Your No Access INC or OG related complaint for with reference number C004-142981559144 is resolved.” This is your convenience and case of agents with no proper training. No one has reached out to me except one test message and a directionless call @ViCustomerCare @consaff

@ViCustomerCare if I pay my bill one day late you add ₹100 late charges. What should I do in this case? Do you have any solution?

@ViCustomerCare you can't even resolve one issue. I am facing no network outrage since last week. For last couple of days there is no network. Raised this issue last week as well.

I have been using @ViCustomerCare #Vodafone number for the last 20 years but now it's time to say bye bye to Vodafone Idea. By restrictions on Voice Calls to Mobile Banking & other helpline numbers, it's proved that, Vodafone is not a customer friendly in India. @DoT_India

So #Vodafone Idea @ViCustomerCare won't allow customers to call on any 10 Digit Helpline Numbers including Phone Banking, if they are on Unlimited Calls and Data Pack/plan. However there are no issues with @airtelindia and @_reliancejio That's why Vodafone is losing in India

@ViCustomerCare you have no answer for my query. I am waiting for one whole day for your resolution. Your agents are also clueless about the issue. I am already losing patience, time and money.

@ViCustomerCare Hi Team,It’s bn ovr 2 months my 4 nos. wer port out 4m Vi 2 Airtel. By wen cn I expect my security deposit back.Also I hvnt recvd ne confirmation of hw much SD r u holding. Im expecting mini. Rs.2k. Ur prompt respns n resolution wil be highly appreciated.

The most unfriendly telecom service is @ViCustomerCare After paying bills personally for close to 20 years they are saying it’s a corporate number. Shall I stop paying bills? WTF!!!

@ViCustomerCare I have been facing issues with porting message. Your agents are putting complaints and at their own convenience they are sending a message the issue has been resolved. There is absolutely no resolution. If this is not resolved I will approach the consumer court.

@ViCustomerCare never recommending your service to someone. Your executive called that your billing amount is pending I cleared that immediately, but they never mentioned that I had a due amount too. Now all of a sudden they tell me adding the due I have pending amount.#NotFair

@ViCustomerCare My Mobile No:- 9594164252 has been Automatically Converted from Prepaid To Postpaid without any Permission. Now that No. Is Not Working. @VodafoneGroup @AdityaBirlaGrp Pls Help with this Problem. Pls Rearrange the No. to Me

@AdityaBirlaGrp @ViCustomerCare @MoitOfficial complaints not resolved as yet completely MUM-V01150615912 (data speed ) MUM-V01150620547 (voice quality) executives seem to be fooling around Calls still being interrupted exe keep calling to check no proper resolution provided

Getting fake/ spam call from unknown person and taking name of vodafone customer care service pls take action. @VodafoneIN @VodafoneGroup

I got a VI sim in emergency. Linked it to my bank account, it's not even a week and the sim card gets disabled. No network and @ViCustomerCare is not even replying to DMs or tweets.

Is this how you treat your old customers ? This is unreal. This number has been with me for more than Ten years now, so you can understand it's importance for me. Please look into this matter asap. @ViCustomerCare

@ViCustomerCare worst customer service,my sim card not working no one help

@ViCustomerCare I've shared my mobile number via DM. I'm also wondering, if Vi personnel cannot track the status of service numbers; what's the point in providing them to people like me? May I interpret 'service request tracking' as an eyewash mechanism?

@ViCustomerCare shubham call me 9919**0909 us due date is 8th Feb it's important for me this number bill payment done by my side but can u tell me after done this payment my previous issue is cleared

@ViCustomerCare issue resolved. Thanks for this prompt service.

Worst telecom service I have ever experienced is with vi @ViCustomerCare

@ViCustomerCare Hello Shubham can you call me because my numbers still not activated your executive Jyoti ji send me sms to pls clear this number bill amount 9919**0909 but this number belongs to airtel if any bill of this number I will pay but my previous problem is not solve

@ViCustomerCare See your services are getting bad to worst. I have been a loyal client of yous since 2002. But now no more mental torcher. Your store services are not at all customer friendly. This is new India. We are shedding the colonial British Mentality. Joining JIO. Thanks for my concern

Call drops, people not able to reach my number, me not being able to make calls every now and then. Internet going off every now and then. Great work @ViCustomerCare Can't resolve network issues even after a year of complaints. The world would be a better place without VI.