ACT Outage Report in Prakāshamnagar, Hyderābād, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Prakāshamnagar, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Prakāshamnagar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (19%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Prakāshamnagar, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Total Blackout | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Prakāshamnagar, Telangana
Latest outage, problems and issue reports in Prakāshamnagar and nearby locations:
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Teja
(@tejabn99) reported
from
Rājendranagar, Telangana
Dear @ACTFibernet I'm paying the service to get the speed of 25mbps and you people are providing adequate speed to work from nome poor service I'm using @reliancejio Mobile hotspot for working what a poor service u r giving pathetic 😡 service #poorservice
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Thor
(@Thor_hyderabad) reported
from
Hyderabad, Telangana
@ACTFibernet guys please dont go with act fiber net. It is very very bad response from them its been a two weeks that i have raised for new connection every thing is done from my end but the thing is they have did not installed the internet till now and not even call back. Waste
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Neil
(@neilghosh) reported
from
Rājendranagar, Telangana
@UdayMannam @ACTFibernet Yes Uday, the router has to be labelled as “Gigabit” to get speed beyond 100mbps. For now you can test it directly plugging the lan cable (from ISP) to computer to rule out other possibility like wiring defect or network setting on network adapter of computer .
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Raj
(@Raj2Yu) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD speed went below. 1mb, pls help #WFH
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Krishna Deepak
(@krishnadotin) reported
from
Annāram, Telangana
@ACTFibernet Issue has not been resolved. It's more than two days now
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Thor
(@Thor_hyderabad) reported
from
Hyderabad, Telangana
@ACTFibernet “Dear customer, on account of the current lock down and other restrictions in place we regret that it is taking more than expected time to activate your connection. Your account activation is tentatively scheduled on 31/03/2020 - ACT” This mesg i received on sunday
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chandan singh
(@superb_singh) reported
from
Izzatnagar, Telangana
@ACTFibernet can i know the status and timeline or have you left us without any service..i am not able to use internet
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Mohd Irfan Ali
(@Irfaan_8k) reported
from
Hyderabad, Telangana
@ACTFibernet shared pic of the same via whatsapp then he accepted to give connection waited for almost 8 days today when have made a call to him he was very rude and asking to wait whenever required will provide connection was reply we got from him very much dissatisfied with act fiber during
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Rajesh Harsh
(@rajeshharsh4) reported
from
Rājendranagar, Telangana
@ACTFibernet Iam been following since2mnths&ur #THEirresponsibleTEAM is not solving the issue
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Rajesh Harsh
(@rajeshharsh4) reported
from
Sītārāmpur, Telangana
@ACTFibernet Please let me know if u don't want to solve for issue I am OK to switch off power supply to both boxes ..I am being human by not doing that , as I understand what will happen to folks whose connections will stop workingIt is one month plus with continuous follow up
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Thatavarthi Raja
(@rajathatavarthi) reported
from
Annāram, Telangana
@ACTFibernet internet outage since yesterday. Service request raised but the status is closed without resolution. Had to reopen the issue. During this crisis time, connectivity is critical to meet our business deliverables. Please resolve on high priority#SR10137596326502
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Raj
(@Raj2Yu) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD my request closed with out resolution, this is crucial time I need net wifi working, can it be looked
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Dattatreya patil
(@ganeshdatta143) reported
from
Hyderabad, Telangana
Dear @ACTFibernet its been 8 days now , we have paid for new connection . But till now no response .Operator has been declining. I know we all are being stucked in lockdown . But you employe must have told us before .Now, he is not answering phone. Plz request you to help.
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Raj
(@Raj2Yu) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD ACT Fibernet Ticket no:SR10137868329942 has been registered . pls can some one help
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Rajesh Harsh
(@rajeshharsh4) reported
from
Sītārāmpur, Telangana
@ACTFibernet follwed 3rd of abv On 3rd April 2020 around1:15noon there was a call by someone srinivas 4 asking the issue and when I gave him the explanation the guysaid ok yes we processed 1 box deductions and let me mention to the concerned team about the second box..
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Dilip Jain
(@Rajveer2388) reported
from
Hyderabad, Telangana
@ACTFibernet Can someone reach me personally for the issue related to account. I tried reaching you on all the sources, but unable to connect. IVR doesnt work properly , mail there is no response from 3 days.
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Mohd Irfan Ali
(@Irfaan_8k) reported
from
Hyderabad, Telangana
@ACTFibernet Got the connection but really not happy with tech guy with whom i have spoken was very rude and its been like not at all intrested in giving connection where in have 8 port box in my buidling he was denying that box was available have shared pic of whatsapp then he agreed for it.
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Raj Kumar
(@Raj_Dandla) reported
from
Hyderabad, Telangana
@ACTFibernet my net is working very slow and the connecting is too weak
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SIVA™
(@kadapashiva) reported
from
Rājendranagar, Telangana
Hi @ACTFibernet there is no internet from yesterday onwords. SR10138137392302 this is complaint no. Still there is no responce from your team. Its very difficult to manage work deliverables in this situation without internet. Do something on quick time.
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VJ
(@Hey_Jude_89) reported
from
Hyderabad, Telangana
@ACTFibernet Yes it has been resolved in a record time of nearly 10 days. You guys are the best. Looking forward to be kept on hold indefinitely the next time I have a problem.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Mutiur Rehman
(@Mutiur_Rehman) reported
@ACTFibernet Hi , Day 3 since payment is done , still connection not activated. This is how your team is responding to new customer. Hope so I need not to chase you for Sevices.
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Sameer
(@sameergaurav5) reported
@ACTFibernet hi Team act Fibernet. I am struggling with your back end team to resolve one request since 2days. Don’t know whom to contact to escalate. I am sorry to say this but your customer care team,backed team are very incompetent,doesn’t understand the urgency of a customer.
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Sharath
(@sharath086) reported
@ACTFibernet Dear Bala Malladi, ACT CEO, I have been an ACT loyal customer for Fibernet . Can you get your ACT Fibernet Support team to be more professional ? The customer support is pathetic. Most of the time the issue are closed without resolving. Please Fix my issue asap
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Kumar
(@travelofindia) reported
@ACTFibernet has been pathetic in our area since last months. Slow speed, frequent disconnections, almost non usable. Multiple tickets have no resolution except getting a call from the engineer. How do I cancel the connection?
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Anjaneyulu RVG
(@rvga777) reported
@ACTFibernet There is very poor response from call centre guys. Even after 20 days the problem resolution not provided. Not expected from reputed Act fibernet- SR10155560801266. Pathetic customer support...
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Ravi Teja Sayana
(@iamraviteja_52) reported
@ACTFibernet Below are the connectivity issues on your service from March 17 2021 to April 27 2021 SR10555836362032 SR10555216862702 SR10554259497421 SR10554104941884 SR10554073260526 SR10553917647342 #NoValueForMoney #CheapServices @Airtel_Presence @bsnl_ap_circle
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Prasanna Kumar
(@prasanna_rsekar) reported
Dear @ACTFibernet, How many times do I have to send an enquiry for a new connection before I get a callback from your team? My inbox is filled with the enquiry numbers that I have raised and still haven't got a single call from you. Your customer care is of no use.
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Tauseef Ali
(@Tauseef_ali03) reported
@ACTFibernet Hi Team, I am new subscriber and got connection on 1April2021 and since that I had face 3 times internet connectivity issue. This is the third time am facing connectivity issue since last night and raised the SR10155850732822 for the same.
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Abhishek Singh
(@abhivj56) reported
@ACTFibernet #balamalladi pathetic services why would i pay you guys if i am not getting the services dont organization big events instead provide services upto the mark and one more thing tell your tech memeber to resolve issue. #sameonyouactfibernet
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Anjaneyulu RVG
(@rvga777) reported
@ACTFibernet I am a very old customer of act, when it was beam (2003) onwards, over the years my observation is customer support has become pathetic. Which is not expected fro a reputed company like act. The call centre people are interested only in closing the ticket...