ACT Outage Report in Prakāshamnagar, Hyderābād, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Prakāshamnagar, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Prakāshamnagar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (70%)
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Wi-fi (18%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Prakāshamnagar, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Prakāshamnagar, Telangana
Latest outage, problems and issue reports in Prakāshamnagar and nearby locations:
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vijaybhasker Reddy
(@vijaybh37565913) reported
from
Annāram, Telangana
@ACTFibernet Hi, ActFibernet, Here is is my ID and details required I have issue with internet connection since few days and could not reach you, can you fix the issue and do me the needful to the earliest possible. Thank you. ID: 101598122697 Location: pedda amberpet
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Salabath
(@SalabathMalik) reported
from
Hyderabad, Telangana
@ACTFibernet no internet connectivity from last 48 hours already complaint raised with your customer care but no response. You guys are ruining my work from home. Very pathetic service. My act a/c no: 101371154024 SR10139399071412
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Krishna Chaitanya B
(@kcr_banda) reported
from
Annāram, Telangana
@ACTFibernet Bloody solve the issues of the customers 1st
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ay5
(@anandwhy) reported
from
Rājendranagar, Telangana
@ACTFibernet Pls help and make it fast. We have calls and presentations. Automated msg ahould come to your server if our main box not working. Use Technology we r in 21st century same old tickets and you guys come in 24 hrs this is slow process. @BSNLCorporate @bsnl_tt
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Tejas Mhaskar 🇮🇳
(@mhaskartejas) reported
from
Rājendranagar, Telangana
@ACTFibernet Disconnection issue has been frequent recently.
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cypher
(@Brewmaster_go) reported
from
Rājendranagar, Telangana
@HathwayBrdband why don't you care about your customers. 2 days since your modem stopped working, innumerable calls to your customer care everytime i get a response that issue will be fixed before completion of 2hours yet 2 days over now.@airtelindia @ACTFibernet #Covid_19india
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Sarang Pokhare
(@sarang143u) reported
from
Annāram, Telangana
@ACTFibernet No ur excecutive just called and asked wether internet is complete ng or not he did not talked about the plan upgradation ..and did not listened to me when I was trying to tell....still my issue is not addressed
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Subhash Keer #StayHome
(@subhashkeer) reported
from
Hyderabad, Telangana
@ZEE5India I want to cancel my premium account subscription. Could you please help me out. Thanks, CC: @ACTFibernet
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trashca9
(@trashca9) reported
from
Rājendranagar, Telangana
@ACTFibernet Hi, we are already an existing act customer registered mobile number- 8885382919. Kindly provide the connection. I will recharge for 3 months.
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Paulami Sen
(@Paulami309) reported
from
Hyderabad, Telangana
@ACTFibernet Hello! WiFi isn’t connecting for hours now! Bill fully paid and tried to switch it on and off numerous times. Can’t connect with customer service as well. Please tell us what to do
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Dilip Jain
(@Rajveer2388) reported
from
Hyderabad, Telangana
@ACTFibernet Hi Team, I have registered the complaint on 28/04/2020, but couldn't any solution on this even after mentioning to complete on priorty. Ticket no: 10138904593292.
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Kali Krishna
(@KaliKasivajjula) reported
from
Rājendranagar, Telangana
@ACTFibernet @mail2acthyd Y act is closing the service request with out solving the complaint.. I have raised many and ticket is being closed immediately. Please take immediate action on below issue. Ticket no:SR10139219935932
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Rohit Rawat
(@rohit11rawat) reported
from
Nerādmet, Telangana
@ACTFibernet raised a Complaint Ticket for internet not working thru your App 👍 But how do I raise a complaint for poor customer service 🤔 #COVIDー19 #wfh #poorcustomerservice
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Krishna Chaitanya B
(@kcr_banda) reported
from
Annāram, Telangana
@ACTFibernet Worst team I have ever seen
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K. S. Alok Ranjan
(@ksalokranjan) reported
from
Rājendranagar, Telangana
@ACTFibernet Just to let you know that the issue is resolved. Please make a note of steps you took to resolve for future use.
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Nareen Kumar
(@bnareen) reported
from
Hyderabad, Telangana
My internet not working since yesterday i.e.13.05.2020. Raised the service request with SR110139687432962. Please look into this issue, due to this I cant work from home. Please restore it as soon as the possible ACT, act fast. #WFH @ACTFibernet @ACTFibernetHYD
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Citizen with Social Responsibility
(@WithCitizen) reported
from
Hyderabad, Telangana
@ACTFibernet you day, Dear Customer, Your ACT Fibernet Ticket no:SR10138851479472 has been registered. We find ACT connection is intact and working. In case issues, we recommend you to please switch off your router, wait for 10 mins and switch on. Fyi, Mylord ROUTER not installed
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Anurang Agarwal
(@anurang_agarwal) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernet still waiting for your customer service.associate to give a satisfactory reply....
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Subhash Reddy Aedla
(@sraedla) reported
from
Hyderabad, Telangana
@ACTFibernet Internet speed these days is a big issue, out of 40 mbps speed most of the times it’s less than 5 mbps, when complained the speed will be ok for a day or two, thereafter the same issue repeats ... fed up
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Noor Arman
(@NoorArman4) reported
from
Hyderabad, Telangana
Hey @ACTFibernet, this is keep you informed that internet speed is very down. I called so many times to the concern person. Could you please resolve the issue ASAP.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Udit Shah
(@shah_udit) reported
@ACTFibernet I've already been following up with your team over e-mails, with no response from the last few days. The last response was that you won't refund since it's your policy.The months where I am not using your service and the connection is discontinued why should I not get the refund?
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vinay gowda
(@vinaygowda60) reported
@ACTFibernet Pls reply me with the disconnection request number to start with.. I am done talking with the customer support..
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Anil Praharaj
(@AnilPraharaj2) reported
It's been 12 hr passed, no call or no information from your end, you people know how to take the money from customer but you have zero knowledge in customer issues resolution. @ACTFibernet @ACTFibernetHYD is very worst service provide, local providers are good @ballamalladi
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Sahara
(@Sahara29093079) reported
@ACTFibernet Please close my account. I'm moving to choose another service provider .
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Srikar
(@Srikartiru) reported
@ACTFibernet This is regarding SR10162258439262, it's been 24hrs internet is not working and there is no update on the request and it's becoming new normal for u, it's happening almost every month and always resolution time more than 24 hrs
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Siddhartha
(@Siddhar49163726) reported
@ACTFibernet Am already replying in thread, at the top my number is clearly mentioned, still you want me to send the number, today i got 106 messages from Actfiber in spam of 15min, what the hell you are doing, internet is not working, nd thz msgs showing as requested for relocation, wats thz
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komal
(@komal59787000) reported
@ACTFibernet is this Cust Service???😐😐 Not able to attend office calls! From yesterday morning 730am i dont have internet connection. I have just message lying in my inbox Your request SR10262258932132 is tentatively expected to be resolved by 9/15/2021 10:00:00 AM
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Bharath
(@bharath_rsn) reported
@ACTFibernet There was no connection for 4 hours yesterday. Your rep tells ticket would be closed at backend even if issue is not resolved and I have to raise new ticket after 4 days if issue is not fixed. Really frustrated as this happens every month. Can I get permanent resolution ASAP!!!
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Neeraj Yadav
(@Nj8894) reported
@ACTFibernet @ACTFibernet will you solve my issue or shall I get new connection? I am getting messages that if I don't pay the amount my connection will be disconnected.
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Udit Shah
(@shah_udit) reported
@ACTFibernet Says that they won't refund the money for the months in future for which I have already requested a disconnection and the service is not in use! @TRAI is this a legitimate reason?