ACT Outage Report in Prakāshamnagar, Hyderābād, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Prakāshamnagar, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Prakāshamnagar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (19%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Prakāshamnagar, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Wi-fi | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Prakāshamnagar, Telangana
Latest outage, problems and issue reports in Prakāshamnagar and nearby locations:
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Raj
(@Raj2Yu) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD my request closed with out resolution, this is crucial time I need net wifi working, can it be looked
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Thor
(@Thor_hyderabad) reported
from
Hyderabad, Telangana
@ACTFibernet guys please dont go with act fiber net. It is very very bad response from them its been a two weeks that i have raised for new connection every thing is done from my end but the thing is they have did not installed the internet till now and not even call back. Waste
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Krishna Deepak
(@krishnadotin) reported
from
Annāram, Telangana
@ACTFibernet Issue has not be resolved
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Dilip Jain
(@Rajveer2388) reported
from
Hyderabad, Telangana
@ACTFibernet Can someone reach me personally for the issue related to account. I tried reaching you on all the sources, but unable to connect. IVR doesnt work properly , mail there is no response from 3 days.
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Mohd Irfan Ali
(@Irfaan_8k) reported
from
Hyderabad, Telangana
@ACTFibernet shared pic of the same via whatsapp then he accepted to give connection waited for almost 8 days today when have made a call to him he was very rude and asking to wait whenever required will provide connection was reply we got from him very much dissatisfied with act fiber during
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Krishna Deepak
(@krishnadotin) reported
from
Annāram, Telangana
@ACTFibernet Issue has not been resolved. It's more than two days now
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Neil
(@neilghosh) reported
from
Rājendranagar, Telangana
@UdayMannam @ACTFibernet Yes Uday, the router has to be labelled as “Gigabit” to get speed beyond 100mbps. For now you can test it directly plugging the lan cable (from ISP) to computer to rule out other possibility like wiring defect or network setting on network adapter of computer .
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SIVA™
(@kadapashiva) reported
from
Rājendranagar, Telangana
Hi @ACTFibernet there is no internet from yesterday onwords. SR10138137392302 this is complaint no. Still there is no responce from your team. Its very difficult to manage work deliverables in this situation without internet. Do something on quick time.
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KA.... Vinod
(@vinodkaparthi19) reported
from
Hyderabad, Telangana
@ACTFibernet Dear Subscriber, Services to your ACT plan A-Max 425 are scheduled for suspension tomorrow as dues of Rs. 501.5 remain unpaid. Request immediate bill payment via ACT Selfcare Portal, Mobile App or ACT website to avoid uninterrupted service. -Team ACT
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Rajesh Harsh
(@rajeshharsh4) reported
from
Sītārāmpur, Telangana
@ACTFibernet follwed 3rd of abv On 3rd April 2020 around1:15noon there was a call by someone srinivas 4 asking the issue and when I gave him the explanation the guysaid ok yes we processed 1 box deductions and let me mention to the concerned team about the second box..
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Raj
(@Raj2Yu) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD ACT Fibernet Ticket no:SR10137868329942 has been registered . pls can some one help
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Raj
(@Raj2Yu) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD speed went below. 1mb, pls help #WFH
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Mohd Irfan Ali
(@Irfaan_8k) reported
from
Hyderabad, Telangana
@ACTFibernet Got the connection but really not happy with tech guy with whom i have spoken was very rude and its been like not at all intrested in giving connection where in have 8 port box in my buidling he was denying that box was available have shared pic of whatsapp then he agreed for it.
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Rajesh Harsh
(@rajeshharsh4) reported
from
Sītārāmpur, Telangana
@ACTFibernet Please let me know if u don't want to solve for issue I am OK to switch off power supply to both boxes ..I am being human by not doing that , as I understand what will happen to folks whose connections will stop workingIt is one month plus with continuous follow up
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Rajesh Harsh
(@rajeshharsh4) reported
from
Rājendranagar, Telangana
@ACTFibernet Iam been following since2mnths&ur #THEirresponsibleTEAM is not solving the issue
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ashishjamalpur@96
(@ASHISHJAMALPUR) reported
from
Hyderabad, Telangana
Internet not working since yesterday evening raises a ticket already thrice working from home how to feel the advantage @ACTFibernet I request you to solve by today I have many assignments pending ..
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Thor
(@Thor_hyderabad) reported
from
Hyderabad, Telangana
@ACTFibernet “Dear customer, on account of the current lock down and other restrictions in place we regret that it is taking more than expected time to activate your connection. Your account activation is tentatively scheduled on 31/03/2020 - ACT” This mesg i received on sunday
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Krishna Deepak
(@krishnadotin) reported
from
Annāram, Telangana
@ACTFibernet Hello, please get this issue solved soon.
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Teja
(@tejabn99) reported
from
Rājendranagar, Telangana
Dear @ACTFibernet I'm paying the service to get the speed of 25mbps and you people are providing adequate speed to work from nome poor service I'm using @reliancejio Mobile hotspot for working what a poor service u r giving pathetic 😡 service #poorservice
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VJ
(@Hey_Jude_89) reported
from
Hyderabad, Telangana
@ACTFibernet Yes it has been resolved in a record time of nearly 10 days. You guys are the best. Looking forward to be kept on hold indefinitely the next time I have a problem.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Shashank
(@Bhat_Shashank) reported
@ACTFibernet Act Digital TV - Whenever it rains, I won't get any HD channels. In just the past 2 months I've raised 5 complaints (21059535, 21061681, 21097131, 21112214, 21119618). Field technician is NOT RECTIFYING it at all. Frequent problem. Resolve it properly and permanently
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GNani
(@GNani02552572) reported
@ACTFibernet If you dont come with a solution even after 72 hrs from now. Just take the connection closing request as i already shared my account detials in private. And refund my money back. Thank you so much.
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Sai Milind
(@notmadeinindia) reported
@ACTFibernet Since few months my family is constantly suffering due to Internet outages. The actual problem is however the very poor technical service you are providing. No problem is solved within 48 hrs which you promise of.
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Cheriyan Kuruvilla
(@kcgc2000) reported
@ACTFibernet @ACTFibernet ACT is careening down hill fast. It will be a "null & void" company soon. I had 6 connections. Shut 5 of them because of poor Service & total disregard of Clients. Poor Management at Middle and Higher levels is very apparent. Shutting the 6th one too.
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hirok borah
(@hirokborah) reported
@ACTFibernet what is the way to get some service out of your team. I have been struggling to get my internet fixed since past 2 days.
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ѕrιnιvaѕ_ѕιrιpυraм
(@Its_Srinivas4) reported
@ACTFibernet Your Customer service and technical team are gone mad. I'm calling and requesting from 5days but No response at all. Useless Service and Useless to escalate the issue also.
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Prakash Kumar Rout
(@iampk_dhulk1909) reported
@ACTFibernet @ACTFibernet I want to talk to Bangalore Nodal Officer but unable to contact. Every time normal customer care escalation team are calling. Please escalate to Nodal Officer so that he will give me call back.
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V K Verma
(@VK84Verma) reported
@ACTFibernet @KRISHNA83138665 ACT Fiber Net- I m facing an internet issue from 05/07/2021, complain no.-SR11059087110152, SR11059445194482, SR11059806421762, S1R1060047528796 your Act team always says your problem is resolved but again after 1 or 2 days gone the problem remains the same, Pls help me to out.
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Lakshmi Narayanan 🚀
(@_glnarayanan) reported
Escalated on 121, was promised someone would call by 12pm today & resolve by evening. No calls yet. I feel I've made a huge mistake taking Airtel BB connection. Should have gone for @ACTFibernet or @HathwayBrdband. Shame on you & your pathetic service quality @Airtel_Presence
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Ravi Shankar
(@raviriant) reported
@ACTFibernet Thanks for your support, yes I got my connection. I want to know why they disconnected with details. I am fed up due to this. Why not my problem resolved without taking shelter of social media. If I am commenting any mistakes will you pay for it...?