ACT Outage Report in Prakāshamnagar, Hyderābād, Telangana
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Prakāshamnagar, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Prakāshamnagar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 07: Problems at ACT
ACT is having issues since 02:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (21%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Prakāshamnagar, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Prakāshamnagar, Telangana
Latest outage, problems and issue reports in Prakāshamnagar and nearby locations:
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Jaipalreddy
(@NomulaJaipal) reported
from
Annāram, Telangana
@ACTFibernet I need immediate solution, it's clearly a man made mistake (may be intentional).. how one can do this. I need the reason for cutting my internet cable.
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RajKambampally
(@Rkambampally) reported
from
Rājendranagar, Telangana
@KanthyAlaric @ACTFibernet @ACTFibernetHYD Same delay with my ticket too: SR10164634369024. I think they have consistency in not resolving the issues. Pathetic response and leisure approach in attending our issues
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Hiba Amjed
(@HibaAmjed1) reported
from
Hyderabad, Telangana
@ACTFibernet Fix the damn problem
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Achyut Menon "AK"
(@achyutmenon) reported
from
Hyderabad, Telangana
@ACTFibernet May I have someone call me at my number? When I try customer service, the system doesn't recognise my subscriber number - and so unable to book a ticket. It's surprising that I receive messages relating to billing every month 😎
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Jayanth Rinkoo
(@RinkooJayanth) reported
from
Hyderabad, Telangana
@ACTFibernet please solve the connection issue of ticket no. SR10164493584814 of Hyderabad asap #ACTFiberNet #ACT
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Nilesh Dharmadhikari
(@dharmadhikarin) reported
from
Rājendranagar, Telangana
@ACTFibernet Pathetic Service in Hyderabad
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Jaipalreddy
(@NomulaJaipal) reported
from
Annāram, Telangana
@ACTFibernet ETR crossed, no solution provided. It's been 24 hours.
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Urs@rjun
(@UrsArjun29) reported
from
Medchal Malkajgiri, Telangana
Dear @ACTFibernet my connection no. Is 101013457797 Your customer service associate keeps call on hold for hours if they aren't aware of resolution. This is pathetic from your firm. And definitely a red flag from customer perspective.
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RajKambampally
(@Rkambampally) reported
from
Rājendranagar, Telangana
@ACTFibernet Customer care is saying 4 days to resolve, this is pathetic service. Can you be serious and resolve the issue quickly today @ACTFibernet
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Khakashan Begum
(@KhakashanBegum) reported
from
Hyderabad, Telangana
It's very disappoint to inform you that I m moving airtel board band connection on next month bill cycle. I rating actfibernet zero on service parts.
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Mahesh Parihar
(@MaheshP47918766) reported
from
Hyderabad, Telangana
@ACTFibernet hello sir I am Mahesh parihar. Sir your company solve coustomer problem?. Why because from 13 days i complaint to coustomer care , they are saying we will solve your problem but still my problem is not solve .
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Khakashan Begum
(@KhakashanBegum) reported
from
Hyderabad, Telangana
@ACTFibernetHYD Hi Actfibernet Just to inform in old city your network connectivity is very low after paying for 150Mbps still I m getting 90mbps. I have raised so many complaints but no use. No proper resolution this day that day only commitment but no resolution
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Sandeep Kumar
(@_tinku18) reported
from
Rājendranagar, Telangana
@ACTFibernet My account has been created and payment was also received but noone has contacted me for the installation process. Is this the way just to collect money from the customers and once payment is received, noone give a damn
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Jayanth Rinkoo
(@RinkooJayanth) reported
from
Hyderabad, Telangana
Account number 101363421143 My wifi not working in near Apollo hospital lane secunderabad please fix it asap @ACTFibernet @ACTFibernetHYD
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Jaipalreddy
(@NomulaJaipal) reported
from
Annāram, Telangana
@ACTFibernet Thank you for the swift action, issue resolved. Still a mystery who why cut the cable.. no one able to answer this.
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RajKambampally
(@Rkambampally) reported
from
Rājendranagar, Telangana
Dear @ACTFibernet There is no response from your customer car since a day on my ticket raised SR10164634369024. Do you have any SLA in resolving critical requests? Or it just marketing strategy to publish 2hrs resolution time?
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Hiba Amjed
(@HibaAmjed1) reported
from
Hyderabad, Telangana
@ACTFibernet what the hell is going with my internet. It's been over 15 hours with no internet. I got office. It's office timings u idiot.when are you restoring the net????#uselessnetwork
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laxmikanth choubey
(@laxmikanthchou7) reported
from
Medchal Malkajgiri, Telangana
Again the same issue the internet is not working very shame @ACTFibernet
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laxmikanth choubey
(@laxmikanthchou7) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Again the same issue i am really fedup it seems like what a huge mistake we have done just by taking ur service
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Khakashan Begum
(@KhakashanBegum) reported
from
Hyderabad, Telangana
@ACTFibernet When I can expect the resolution or can I moved to another board band
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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farooq khan
(@farooqk26170722) reported
Hello @ACTFibernet before we used iam the existing customer.
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Golden
(@Golden_1508) reported
@ACTFibernet has the worst customer support. I need to shift my connection to a new address. While raising the ticket there is no option to upload sale deed document. Since this is my new home I don’t any other document. I am trying to call customer care but I’m unable to connect
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Shashidhar Giraddi
(@shashimca) reported
@ACTFibernet 1/2 . worst service. We are the layout with occupancy of 300/452 . Allowed ACT to be installed. They installed Google tower for backup line .From the starting month August -22 till today , every month 4 to 5 outages . Few lasting more than 12 hours .
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Brajesh
(@brajeshdadhich) reported
@ACTFibernet there are 50+ ACT connections in society and frequent internet breakdown . customer care and tech engineer are so lazy that they stick to 24 hrs rule and do not come promptly to repair which hardly takes 1 hr . shortly we will discontinue if not improve. #Jaipur
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Gokul Nath ❎
(@nathgokul) reported
@ACTFibernet @ActfiberC Service request – SR10366893269674. Writing to Nodal officer on frequent line disconnects is treated just like another ticket, does Nodal Officer just an automated system to forward the grievance as a ticket to be followed up by line techs??
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प्रवीन
(@carponoid) reported
@ACTFibernet Hey @ACTFibernet I just received text saying my ticket is closed - yet again without any resolution, this is absolutely ridiculous. I haven't received refund yet, neither received any update on that. When I rang your call centerwas assured I will get a call back - none happened
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Pooja G
(@Dazzler_08) reported
@ACTFibernet @ACTFibernetHYD @consumeraction worst service still no internet at my place from yesterday night #work is affected by this worst company#worst service
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Shridhar Patil
(@shree163pats) reported
@ACTFibernet Hopefully you will resolve the issue not by just calling. Because I recieved lot of calls privously also.
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Papri Paul
(@PapriPaul18) reported
@ACTFibernet @ActfiberC i have raised a ticket yesterday as my internet is not working there is still no action on it, why do you cheat your customers and dont attend to their needs its more than 24 hours now, provide me with a resolution asap
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JA
(@javedishere1) reported
@ACTFibernet @zomato @letsblinkit Hello , my wife has been getting back to back robocall from ACT to reactivate the service, it keeps coming. have decided 2 say yes , get your agent at door step for documentation or connection and then send him back. This will stop once the calls stop. Left with no other option