ACT Outage Report in Prakāshamnagar, Hyderābād, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Prakāshamnagar, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Prakāshamnagar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (19%)
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Total Blackout (11%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Prakāshamnagar, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Prakāshamnagar, Telangana
Latest outage, problems and issue reports in Prakāshamnagar and nearby locations:
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Rahul Akkenapally
(@ARahulReddy143) reported
from
Rājendranagar, Telangana
@ACTFibernet Hi team, We have not been able to access internet since morning. Raised a ticket in the morning, but didn’t get any response. Could you please resolve the issue ASAP, as we need Internet immediately for office purposes.
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Mustafa Khan
(@MustafaMKhan) reported
from
Rājendranagar, Telangana
@ACTFibernet The worst customer service. The agents have no call center etiquettes. Raised 5-6 tickets in 1 week. All closed without resolution. Frustrating . #ACTFibernet #internet
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avinash
(@avi236910) reported
from
Hyderabad, Telangana
@ACTFibernet the speed of the net is very poor , kindly ask the concerned person to contact .
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Ram Maravajhala
(@RamMaravajhala) reported
from
Annāram, Telangana
@ACTFibernet Been waiting for ur update I have lost faith in ur service Will shift to other service provider In next quarter
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Sumeet Somani
(@somanisumeet) reported
from
Rājendranagar, Telangana
@ACTFibernet WORST SERVICE RESOLUTION A/c NAME : SRI KARNI LOGISTICS PVT LTD - MOOSAPET @consumerforum_ SUBSCRIBED FOR ANNUAL PACKAGE BUT REGULAR CONNECTIVITY PROBLEM.. WORST SERVICE
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orestes albert
(@orestesalbert1) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet such a huge waste customer care, No connectivity, and an app which has no chating facility. It's not what you promise when u come to give connection. Too slow says 40 Mbps and nothing near to it.
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Suman Kumar
(@sumankumarkond1) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Received SR10143308007402 as complaint number for disconnection of services on 25th July 2020 but till now update is not provided and bill is generated. Request to provide update on the status of complaint number SR10143308007402.
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Ravi Shankar Nag
(@yrs_nag1) reported
from
Rājendranagar, Telangana
@ACTFibernet u got a very worst customer support and app, in net banking there is no option to pay through ICICI, unable to reach customer care, ur AI is worst which can handle few FAQs, right now I have only Icici how could I pay my bill
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Subhendu Pattanayak
(@imsubhendukumar) reported
from
Rājendranagar, Telangana
@ACTFibernet now those 2 guys are Naveen and Venkat has by passed me and contacting all my friends separately after taking the setails from me. This is a big time cheating to get the customer details. Please take necessary action against those folks. .. end 2
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siddasrinivas
(@siddasrinivas) reported
from
Rājendranagar, Telangana
@ACTFibernet Need box installation for our 10 flat apartment with 8 flat owners are ACT customers, despite we are having wires from neighbor building, wires are hanging like ****. We have internal wiring in our flats, still because of no box, we have given connection from windows
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Rizwan Farooqi
(@rizwanfarooqi) reported
from
Hyderabad, Telangana
@ACTFibernet my complaint no. SR10143876660862 not resolved yet, more than 24 hours, no updates as well. Kindly help restore my internet.
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Vikas Rachakonda
(@VikasRachakonda) reported
from
Hyderabad, Telangana
No internet from past one week Pathetic service by @ACTFibernet I have been complaining since a week,the problem persisting again and again..unable to connect from my registered mobile number to complain This is really rediculous I want the solution ASAP else I want my money back
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pavan soni
(@luvsmilewithme1) reported
from
Hyderabad, Telangana
@ACTFibernet Your ACT Fibernet Request SR10143813517442 is expected to be resolved by 8/6/2020 07:00:00 PM (MM/DD/YYYY) T&C apply. Our new Helpline numbers are 919121212121/ 917288999999. You Can track the status of your Service request using the ACT Fibernet app. Download
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Sudhir Reddy
(@SudhirR85782747) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Issue not resolved but ticket closed
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Ganeshkumarmudiraj
(@Ganeshkumarmud2) reported
from
Rājendranagar, Telangana
@agnisha12 @ACTFibernet Yes . worst network @ACTFibernet
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Rizwan Farooqi
(@rizwanfarooqi) reported
from
Hyderabad, Telangana
@ACTFibernet That's what your customer care executive said in the afternoon..more than 36 hours passed... weekend is going to end... please see to it issue is resolved soon. TIA.
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Vasavi Krishna Manne
(@ManneVasavi) reported
from
Annāram, Telangana
@ACTFibernet I have raised relocation request on 21 July and no process has been done. I tried calling customer care but that dumb number of yours is always busy. What customer support you guys brag of? Is there anyone in your office who can take up responsibility and resolve.
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@The_Walker
(@DiwakarKandadi) reported
from
Rājendranagar, Telangana
@ACTFibernet I have raised a shifting request & no action taken till date, I was given the ETA : 3rd Aug 2020. Y did the bill generated for me when I am not using the internet connection ?? Is this the way you treat customers @ACTFibernet
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sanjay bajaj
(@iiirdi) reported
from
Rājendranagar, Telangana
@ACTFibernet @THHyderabad after 5 days of persuasion finally #ACTFibernet closed my complaint today it was a #Nightmare of work load looking for alternative options to avoid this #WorkFromHome
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Anil bhatt
(@BhattAnil25) reported
from
Rājendranagar, Telangana
@ACTFibernet my internet is not working and I am on production support so it's working for me over week ends. Can you guys please do something to resolve the issue. Customer care number is not connecting at moment and app doesn't show option to log a ticket.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Savar Suri
(@SavarSuri) reported
@ACTFibernet There has been no callback or resolution. The time to resolve it keeps on increasing every few hours. Please check screenshot in DM.
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SkarjOS 🇺🇦
(@MohamadImad05) reported
@panda_casts @ACTFibernet Bro @Optus keep telling me to upgrade my internet and when I ask them to, they reply after like 2 weeks of "investigating" to go "nvm lol we don't support decent internet in your away". Fast forward a week and they keep telling me to upgrade my plan again 🥸
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Makki
(@syedmakki786) reported
@ACTFibernet worst network ever fron 4 days iam complainting issue but there was a no resolvement of issue
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Pandu
(@panda_casts) reported
@Ansh_Unleashed @ACTFibernet Actually, i have one issue a year. So their services are really good. People usually lodge complaints on social media and rarely talk about services when things are good. The metric for good service is how frequently the average consumer raises a complaint.
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Praveen Chandrasekaran
(@Praveen__C) reported
@airtelindia @ACTFibernet there seems to be an interconnect issue between you two guys in my area (pincode 560043). On speedtest on my act fibernet,i get good speeds on all servers except Airtel Bengaluru (less than 1Mbps).
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VLNP Venkatesh
(@VlnpVenkatesh) reported
@airtelindia @Airtel_Presence Do you naturally have this quality of providing pathetic customer support and broadband service or did you get a degree in it? Why don't you learn from @ACTFibernet
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Samarth Madhukar Shenoy
(@MadhukarSamarth) reported
@ACTFibernet there are frequent connection issues in my area. At least 2 to 4 time a month we have connection issues due to the junction box. This kind of service is absolutely not acceptable especially when people are working from home.
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Srinivas
(@srini_tweet) reported
@ACTFibernet @ACTFibernet thanks. Please look into it on urgent basis. Ticket is closed again without resolution
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Mohd Imtiaz
(@MohdImtiazzz) reported
@ACTFibernet @ACTFibernet My internet is not working since morning Complain Given. No Response Till Now Same problem occurs every month internet wont work 2 or 3 days always same problem they r not rectifying Kuch karo actfibernet dont harass..
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Mahesh Gollakoti
(@maheshgollakoti) reported
Dear @ACTFibernet my account: 101526218611, i was raising tickets on an issue since 1 month but none of ur customer care executives responded properly. Everyone is giving their own time for a refund i asked. Please help me in getting my refund ASAP. Hope you respect ur customers