ACT Outage Report in Prakāshamnagar, Hyderābād, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Prakāshamnagar, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Prakāshamnagar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (24%)
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Total Blackout (10%)
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TV (1%)
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E-mail (1%)
Live Outage Map Near Prakāshamnagar, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Prakāshamnagar, Telangana
Latest outage, problems and issue reports in Prakāshamnagar and nearby locations:
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Smita Dwivedi
(@smitadwivedi27) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet the problem that started yesterday with our WiFi is still on. Not sure why no one's responded nor visited/called yet. Right now in work from home scenario this is such a troublesome thing to happen
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D.Lakshman
(@davuluril) reported
from
Hyderabad, Telangana
@ACTFibernet I have been using your services for long now. My fiber connection is cut and no one has addressed it since yesterday morning. Numerous calls to the call centre have been of no help. My work is affected. Need immediate response #badservice #disappointed
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saifulla khan
(@saifkhanhyd) reported
from
Hyderabad, Telangana
@ACTFibernet yesterday after 3 days connection restored again today from 6:30 pm Not able to use internet , what is this ?? we are facing problems as we r working from Home, Kids attending Online Classes.Act service is not like earlier.
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Tejas Mhaskar 🇮🇳
(@mhaskartejas) reported
from
Rājendranagar, Telangana
@ACTFibernet major issue in Hyderabad region??? Most ppl complaining sudden loss of connectivity at 6.45pm, date:29oct2020
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Veturu Saravana Kumar
(@veturusk) reported
from
Annāram, Telangana
@ACTFibernet from past 4 days I am not getting internet and I called to your customer care no one is responding is this right way to treat your Customers.. Need answer @ACTFibernetHYD @ACTFibernet
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Puja Deb
(@Magdalene_1012) reported
from
Rājendranagar, Telangana
@ACTFibernet we wanted to shift our current act connection to a new location which is about 5 kms. We agreed to take a new connection as well, we are on call with the customer care number from 8:30 AM.
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shareef nandyala
(@nandyalashareef) reported
from
Rājendranagar, Telangana
Dear @ACTFibernet how to reach out you guys for registering a complaint on internet issue when your customer care number, app is not working ?
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Rohit
(@ARKSCEO) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD kindly update me the status , whether they are going to fix the connection, or refund the amount !
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H͟a͟r͟i͟ ͟B͟ ͟Kurup
(@haribkurup) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD been trying to get my connection transferred to a new address, nearby building. It got failed, ticket ID is SR10147770302904. It’s urgent and I need help with it.
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Smita Dwivedi
(@smitadwivedi27) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Please help us with the issue. It's not resolved yet and it's really needed for our work
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Ganesh vip 309
(@puppalaGanesh9) reported
from
Annāram, Telangana
@ACTFibernet I am unable to access the internet? Wht would be problem?
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Smita Dwivedi
(@smitadwivedi27) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet it's day 3 of no internet. People are just calling us and taking details and then nothing. Absolutely no response. We have told that a tech person would need to visit us but no action! How is it that you're so particular about bill payments but not about resolution
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varun
(@IngleVarun) reported
from
Rājendranagar, Telangana
@ACTFibernet SR10147663697518 is pending from 2 weeks, repeated request to downgrade plan is given with different answers by customer service. Few keep it pending for escalation, few close the case without solving. Help. #ActFibernet #disadvantage
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R_P@shekhar
(@RPshekhar1) reported
from
Annāram, Telangana
@ACTFibernet Please help me
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Prem Piyush Goyal
(@prempiyush) reported
from
Hyderabad, Telangana
People in Hyderabad who have ACT Fibernet connection @ACTFibernet, is your internet working? Their app and website is down as well.
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Chandrakanth Sharma
(@MelomaniacGuy) reported
from
Hyderabad, Telangana
@ACTFibernet I just did. And also provided you context on my issue.. pls help.
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Gangadhar
(@Gangadharperala) reported
from
Hyderabad, Telangana
@ACTFibernet Hi Team, past 4days Internet services are barred, as per your commitment resolution 48hrs. But no response as such. It’s the ACT is going to shutdown? If yes I will look for other ISP provider. My registered mobile:8008215252.
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Smita Dwivedi
(@smitadwivedi27) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet our internet connection is down. Kindly help. Urgent help needed for we need it for work from home and classes
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D.Lakshman
(@davuluril) reported
from
Hyderabad, Telangana
@ACTFibernet You don’t connect me to anyone to speak about my issue. Escalation to team leader not happening. Contact details of field engineers not being shared. Request for call back not being honoured.
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ramesh kumar mudiraj
(@mudirajrk) reported
from
Hyderabad, Telangana
@ACTFibernet @trai March 2020 disconnected Act Id. 101000534947 but still renewal reminders SMS being received. Please remove my mobile no. From above Id. As I have taken new Id for my mobile no. Please attend immediately as I am not able to login for my new ID.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Prerana
(@003Prerana) reported
@ACTFibernet Internet not working again. SR11077358219284 already raised in. Happening frequently. FRUSTRATED! Please resolve asap.
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Sunil Pothur
(@Sunil_Pothur) reported
@ACTFibernet No internet, already logged SR10177353847944, please help resolve it ASAP #ACTFibernet
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Rishabh
(@R_abies) reported
@ACTFibernet frauds why you are giving false commitment to me from last 3 days? I cannot wait for eternity for u scamsters to fix issue. Moving to another network. I AM NOT GIVING YOU ROUTER AND BREAKING THE BOX WHICH IS INFRONT OF MY DOOR !
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Shailendra Thakur
(@sthakur2in) reported
@ACTFibernetHYD @ActfiberC @ACTFibernet Thirdclass support Worst Internet provider within1 day of new connection Internet Stopped All customer support team sleeping Useless Team
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vinesh singh
(@vinesh1137) reported
@ACTFibernet Could you please refund my amount and close this connection, I have taken Airtel Airfiber now..pl refund my full amount as the connection was down for almost 18 days since I did the renewal..
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Yeshvant Jain
(@Yeshjain) reported
@ACTFibernet Spoke to Customer care after 30 min waiting they said i need to wait for 72hr to activate connection tomorrow morning I have urgent meeting, seriously pathetic service. No co-ordination b/w teams.
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Evolving Gamer Wizard!
(@MrMindBoggler) reported
@ACTFibernet ‘s has gotta be the worst in Hyderabad , outage for almost 1/3rd of the month with no proper response from Nodal officer as well.. #ACTFibernet Absolutely do not recommend , better to look for alternatives
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Harshid Patel
(@Harshid00) reported
@ACTFibernet It's been 11 days without no internet,no technician visit, and no clear update despite multiple calls & emails. Service Request No :-SR10177249908934 Please look into this urgently #ACTfibernet #InternetOutage #WFH
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kishore
(@nowiamleader) reported
@ACTFibernet What is this ..? I received this message. Dear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 01-Oct(DD/MM) 19:30 to 21:00. Team ACT
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Yokesh
(@ImYokEsH) reported
@ACTFibernet As usual internet not working 🤦🏾