ACT Outage Report in Prakāshamnagar, Hyderābād, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Prakāshamnagar, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Prakāshamnagar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (18%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Prakāshamnagar, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| TV | ||
| Total Blackout | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Prakāshamnagar, Telangana
Latest outage, problems and issue reports in Prakāshamnagar and nearby locations:
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Abhishek Mandal
(@Mandal33Mandal) reported
from
Rājendranagar, Telangana
@ACTFibernet Now this is the 3rd day and still not resolved the issue. How will still use the empathy statements when your service is so poor. Its been really frustrating the way you guys are dragging my issue since 3 days. #WorstServiceActFibernet
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Paresh Bhinde
(@pareshkbhinde) reported
from
Rājendranagar, Telangana
@ACTFibernet Second email has been sent to Nodal officer, No action was taken on first email, Not sure if the Nodal officer too cares about customer or not.
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Sargam Prakash
(@sargampr) reported
from
Hyderabad, Telangana
@ACTFibernet I was told the same thing yesterday and was promised resolution by day end. Still nothing.
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Bharath Daripally
(@bkdaripa) reported
from
Rājendranagar, Telangana
@WeAreHyderabad @ACTFibernet @ACTFibernetHYD #SunderRaju #BalaMalladi loosing one more loyal customer....
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Uday Kiran
(@uday6123) reported
from
Rājendranagar, Telangana
@ACTFibernet no internet from the last 5 days. So many complaints online and waited in queues for customer care calls. No response #worstCustCare
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Abhishek Mandal
(@Mandal33Mandal) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet #SR1019661786742 You are spoiling my sunday dude. It's been more than a day i have registered a complaint & it didn't get resolved till now. Every month this happens, is it a protocol for you guys to cut the internet for once in a month. Pay back the time i have lost
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Yash1th_K_786
(@yashwanth_koppu) reported
from
Annāram, Telangana
@balamalladi @ACTFibernet worst service ever experienced..new installation pending...no CC Connectivity..9063099949..no response from customer care
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Corinne Rodrigues 👩💻📖✍️✈️
(@CorinneBlogs) reported
from
Hyderabad, Telangana
@ACTFibernet Your ACT Fibernet Request is expected to be resolved by 7/22/2019 04:00:00 PM T&C apply. 5 days!!! Great customer service standards @ACTFibernet @ACTFibernetHYD no wonder you are losing customers!!!
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Corinne Rodrigues 👩💻📖✍️✈️
(@CorinneBlogs) reported
from
Hyderabad, Telangana
Not able to connect to the internet since 3 pm on 18th July. Your service standards are dropping steadily @ACTFibernet @ACTFibernetHYD : Your ACT Fibernet Request SR1019472513762 is expected to be resolved by 7/20/2019 11:00:00 AM.
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Raghu
(@Raghu86357271) reported
from
Medchal Malkajgiri, Telangana
Worst service from ACT fiber net. No service from the past 2 months and now they want me to pay the bill @ACTFibernet
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Bharath Daripally
(@bkdaripa) reported
from
Rājendranagar, Telangana
@ravi_ameer @Airtel_Presence @airtelindia Finally @ACTFibernet as I said you lost one loyal customer....
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C H E R I S H M A N
(@charishman) reported
from
Rājendranagar, Telangana
@ACTFibernet Already did this way back , I know how fast your support team reacts, I bet you don't want to see the date which I sent the mail and the date I got the response
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Paresh Bhinde
(@pareshkbhinde) reported
from
Rājendranagar, Telangana
@ACTFibernet It's not yet resolved.. I have shared the pics of the Switch box with Nodal officer and still getting emails from them saying we are working on this. Not sure how long does it take to replace a battery in switch box. Pathetic service by ACT.
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VBC | #VoteForGlass
(@VijayaBhaskarC) reported
from
Rājendranagar, Telangana
@ACTFibernet the worst customer care that I have ever came across in any industry. No callbacks, fake promises, wrong information. Very frustrated with your service 😡
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Ranjan Patra 🇮🇳
(@grimm336) reported
from
Rājendranagar, Telangana
@ACTFibernet hi not Abel to download bills for July and aug 2019. Please help cid#101010336754
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Yash1th_K_786
(@yashwanth_koppu) reported
from
Annāram, Telangana
@ACTFibernet made payment..promised Installation on 15th July..can't wait anymore..no CC service . cancel my subscription refund.-9063099949
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Wilson Zakkam
(@WilsonZakkam) reported
from
Rājendranagar, Telangana
@ACTFibernet Still the issue is not resolved.
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Rajeev Tupsakri
(@tupsakri) reported
from
Monikonda, Telangana
@ACTFibernet absolutely pathetic. Internet down more than 24hrs. No representative picks call. Enjoying with customers money..aren't you ashamed.
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Wilson Zakkam
(@WilsonZakkam) reported
from
Lingampalli, Telangana
@ACTFibernet Yes my issue has been resolved but with continuous pursuance. I have had worst experience of my life with ACT Team.
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Jayanth Majety
(@jayanthmajety) reported
from
Rājendranagar, Telangana
@ACTFibernet Waiting for you to respond on my issue. Will continue to wait because that's what I can do having an ACT fibernet connection at home.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Jas
(@classicjsg) reported
@ACTFibernet Hi SR10277926219784. Was not resolved and closed without my explicit confirmation. OTP was asked whilst I was travelling. My work and my family are suffering now with no solution
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Aakash Singh
(@RathorAakash) reported
2/2 Ticket no: SR11977956497304 While booking your fiber, I was assured by your TL (Nouman) of ticket resolution in 4 hours. That’s a lie as he is unresponsive. I would like to close my account and get a refund. @ACTFibernet @DoT_India
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Jas
(@classicjsg) reported
@ACTFibernet Hi SR10277926219784. Was not resolved and closed without my explicit confirmation. OTP was asked whilst I was travelling. My work and my family are suffering now with no solution
-
Aakash Singh
(@RathorAakash) reported
2/2 Ticket no: SR11977956497304 While booking your fiber, I was assured by your TL (Nouman) of ticket resolution in 4 hours. That’s a lie as he is unresponsive. I would like to close my account and get a refund. @ACTFibernet @DoT_India
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Aakash Singh
(@RathorAakash) reported
2/2 Ticket no: SR11977956497304 While booking your fiber, I was assured by your TL (Nouman) of ticket resolution in 4 hours. That’s a lie as he is unresponsive. I would like to close my account and get a refund. @ACTFibernet @DoT_India
-
Jas
(@classicjsg) reported
@ACTFibernet Hi SR10277926219784. Was not resolved and closed without my explicit confirmation. OTP was asked whilst I was travelling. My work and my family are suffering now with no solution
-
Aakash Singh
(@RathorAakash) reported
2/2 Ticket no: SR11977956497304 While booking your fiber, I was assured by your TL (Nouman) of ticket resolution in 4 hours. That’s a lie as he is unresponsive. I would like to close my account and get a refund. @ACTFibernet @DoT_India
-
Jas
(@classicjsg) reported
@ACTFibernet Hi SR10277926219784. Was not resolved and closed without my explicit confirmation. OTP was asked whilst I was travelling. My work and my family are suffering now with no solution
-
Aakash Singh
(@RathorAakash) reported
1/2 Dear @ACTFibernet , it’s been around 24 hours since raising a ticket of red LOS light in my act router. Still, no resolution. The TAT keeps getting updated from 4 hours to 24 hours. Is every fiber service going to the dogs?your customer service and TLs are pathetic.@DoT_India
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Aakash Singh
(@RathorAakash) reported
2/2 Ticket no: SR11977956497304 While booking your fiber, I was assured by your TL (Nouman) of ticket resolution in 4 hours. That’s a lie as he is unresponsive. I would like to close my account and get a refund. @ACTFibernet @DoT_India