ACT Outage Report in Prakāshamnagar, Hyderābād, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Prakāshamnagar, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Prakāshamnagar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (19%)
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Total Blackout (10%)
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E-mail (3%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Prakāshamnagar, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Prakāshamnagar, Telangana
Latest outage, problems and issue reports in Prakāshamnagar and nearby locations:
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Thor
(@Thor_hyderabad) reported
from
Hyderabad, Telangana
@ACTFibernet guys please dont go with act fiber net. It is very very bad response from them its been a two weeks that i have raised for new connection every thing is done from my end but the thing is they have did not installed the internet till now and not even call back. Waste
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Raj Kumar
(@Raj_Dandla) reported
from
Hyderabad, Telangana
@ACTFibernet my net is working very slow and the connecting is too weak
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SIVA™
(@kadapashiva) reported
from
Rājendranagar, Telangana
Hi @ACTFibernet there is no internet from yesterday onwords. SR10138137392302 this is complaint no. Still there is no responce from your team. Its very difficult to manage work deliverables in this situation without internet. Do something on quick time.
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Thatavarthi Raja
(@rajathatavarthi) reported
from
Annāram, Telangana
@ACTFibernet internet outage since yesterday. Service request raised but the status is closed without resolution. Had to reopen the issue. During this crisis time, connectivity is critical to meet our business deliverables. Please resolve on high priority#SR10137596326502
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Thor
(@Thor_hyderabad) reported
from
Hyderabad, Telangana
@ACTFibernet “Dear customer, on account of the current lock down and other restrictions in place we regret that it is taking more than expected time to activate your connection. Your account activation is tentatively scheduled on 31/03/2020 - ACT” This mesg i received on sunday
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Rajesh Harsh
(@rajeshharsh4) reported
from
Rājendranagar, Telangana
@ACTFibernet Iam been following since2mnths&ur #THEirresponsibleTEAM is not solving the issue
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Dilip Jain
(@Rajveer2388) reported
from
Hyderabad, Telangana
@ACTFibernet Can someone reach me personally for the issue related to account. I tried reaching you on all the sources, but unable to connect. IVR doesnt work properly , mail there is no response from 3 days.
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Dattatreya patil
(@ganeshdatta143) reported
from
Hyderabad, Telangana
Dear @ACTFibernet its been 8 days now , we have paid for new connection . But till now no response .Operator has been declining. I know we all are being stucked in lockdown . But you employe must have told us before .Now, he is not answering phone. Plz request you to help.
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Rajesh Harsh
(@rajeshharsh4) reported
from
Sītārāmpur, Telangana
@ACTFibernet Please let me know if u don't want to solve for issue I am OK to switch off power supply to both boxes ..I am being human by not doing that , as I understand what will happen to folks whose connections will stop workingIt is one month plus with continuous follow up
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Neil
(@neilghosh) reported
from
Rājendranagar, Telangana
@UdayMannam @ACTFibernet Yes Uday, the router has to be labelled as “Gigabit” to get speed beyond 100mbps. For now you can test it directly plugging the lan cable (from ISP) to computer to rule out other possibility like wiring defect or network setting on network adapter of computer .
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Raj
(@Raj2Yu) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD my request closed with out resolution, this is crucial time I need net wifi working, can it be looked
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VJ
(@Hey_Jude_89) reported
from
Hyderabad, Telangana
@ACTFibernet Yes it has been resolved in a record time of nearly 10 days. You guys are the best. Looking forward to be kept on hold indefinitely the next time I have a problem.
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Raj
(@Raj2Yu) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD speed went below. 1mb, pls help #WFH
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Raj
(@Raj2Yu) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD ACT Fibernet Ticket no:SR10137868329942 has been registered . pls can some one help
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Mohd Irfan Ali
(@Irfaan_8k) reported
from
Hyderabad, Telangana
@ACTFibernet Got the connection but really not happy with tech guy with whom i have spoken was very rude and its been like not at all intrested in giving connection where in have 8 port box in my buidling he was denying that box was available have shared pic of whatsapp then he agreed for it.
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Mohd Irfan Ali
(@Irfaan_8k) reported
from
Hyderabad, Telangana
@ACTFibernet shared pic of the same via whatsapp then he accepted to give connection waited for almost 8 days today when have made a call to him he was very rude and asking to wait whenever required will provide connection was reply we got from him very much dissatisfied with act fiber during
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Krishna Deepak
(@krishnadotin) reported
from
Annāram, Telangana
@ACTFibernet Issue has not been resolved. It's more than two days now
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Rajesh Harsh
(@rajeshharsh4) reported
from
Sītārāmpur, Telangana
@ACTFibernet follwed 3rd of abv On 3rd April 2020 around1:15noon there was a call by someone srinivas 4 asking the issue and when I gave him the explanation the guysaid ok yes we processed 1 box deductions and let me mention to the concerned team about the second box..
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chandan singh
(@superb_singh) reported
from
Izzatnagar, Telangana
@ACTFibernet can i know the status and timeline or have you left us without any service..i am not able to use internet
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Teja
(@tejabn99) reported
from
Rājendranagar, Telangana
Dear @ACTFibernet I'm paying the service to get the speed of 25mbps and you people are providing adequate speed to work from nome poor service I'm using @reliancejio Mobile hotspot for working what a poor service u r giving pathetic 😡 service #poorservice
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Raj 🏄🏻♂️
(@officialrajiv9) reported
@ACTFibernet @ACTFibernetHYD When we try to reach the local Act fiber internet guys, they are asking us to take New connection They are saying - shifting & all they will not do and they will only give new connections What kind of service are you guys actually thinking of giving
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Srinivas Reddy
(@srinivastreddy) reported
@ACTFibernet @ACTFibernet your service, customer service, application is disgusting, pathetic, worst, awful. I'm short of words to describe. Been over a month no one contacted me. When I call people just don't listen or disconnected the call. Well trained. Regretting now. Why did I choose you
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Raj 🏄🏻♂️
(@officialrajiv9) reported
Such a pathetic service @ACTFibernet @ACTFibernetHYD We have asked for shifting of connection on Friday & till now none of your executive has called us & when we call your call Center executives, they are disconnecting the calls. #worst #internet #actfiber
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Mubarak Ali
(@Ali_s5s_) reported
@ACTFibernet Hello act , seriously it's becoming a poor service now that I have to raise concern every month for some or other thing , have recieved my bill for this month but discount for fiber switch is not included and instead of 830 I'm being charged 980. What's happening?
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Srivalli
(@Srivall00781651) reported
@ACTFibernet when will be my internet connection is restored. THIS has become a Norm every month for you.its been a whole day and my issue is still not resolved. What is the reason for this? .and how long it will take? SR10163383784034
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Bhupinder Singh 🇮🇳
(@i_m_BhupinderS) reported
@ACTFibernet No internet. Message reads - Ready to connect when network quality improves.
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vivek chaudhary
(@codewithmevivek) reported
@ACTFibernet Expecting a quick resolution, it's almost 4 hrs since I raised the request.
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Pradeep Thotekat
(@pthotekat) reported
@ACTFibernet My account number is 102632701556. I want to share my experience with Act Fibernet service . I was not given a proper wiring of the cable and the service engineer was not behaving properly and I have to take the connection as per his wish
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Lokesh
(@Myself_Lokesh) reported
@ACTFibernet It’s been 14 hours. Neither I got a call back or the issue is resolved. This is pathetic.
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Nancy
(@Nancie_07) reported
I am highly disappointed with act Fibernet service and response to customer service. I would like to get a proper resolution and eta. only during first time installation they responded on time .@ACTFibernet