ACT Outage Report in Prakāshamnagar, Hyderābād, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Prakāshamnagar, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Prakāshamnagar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (21%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Prakāshamnagar, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Prakāshamnagar, Telangana
Latest outage, problems and issue reports in Prakāshamnagar and nearby locations:
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Ravindra Guntupally
(@RavindraGP) reported
from
Medchal Malkajgiri, Telangana
Thank you for contacting me @HathwayBrdband , I will wait till today evening weather @ACTFibernet people can able to resolve the issue or not. if not i will send you my details. @ACTFibernet I need the resolution today at any cost.. my office work getting impacted because of diz
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Arvind Adike
(@ArvindAdike) reported
from
Annāram, Telangana
@ACTFibernet Your app doesn't load..Whatsapp care doesn't respond.. customer care number goes blank.. kya chutiyapa hai ! No internet since yday and can't even reach you guys.
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srinu
(@ponnasrinu) reported
from
Annāram, Telangana
@ACTFibernet is the worst company. Once payment done for new connection, No one pick the call. Not even we get support from Call center. They simply say we don't have team to serve you. Then why the hell you are running business when you don't have team...
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krishna pokkuluri
(@krispokkuluri) reported
from
Annāram, Telangana
@ACTFibernet my internet is down for 2 weeks straight . I have called your customer care 20+ times . Nobody responds back and have closed my ticket without my knowledge . Ticket: SR10160792732932 SR10160812727971 Haven't been able to resolve or respond.
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Santhosh Kumar
(@Santh0sh7) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD Ticket has been raised for the internet issue and informed engineer about fibre cut in New Bhavani Nagar Boduppal. Your competitors iway and excitel solved the issue(fibre cut) but ACT is yet to react. Service is not good and delay. #worstservice
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Naresh
(@nemmikanti0208) reported
from
Annāram, Telangana
@ACTFibernet This is 2nd time l'm facing this issue in last 3 days.. How can I trust your service..???
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Jaffar Hussain Meraj
(@Jaffarhusainmla) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet I'm trying to reach customer service since 2 days and call gets disconnected after 8minutes!! Expecting a call back but nobody calls... Tickets get closed with solving my issue and nobody cares if I call back...
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Vijay Basapurammulinti
(@VijayBasapuram2) reported
from
Annāram, Telangana
@ACTFibernetHYD @ACTFibernet Hi Team, we are not getting internet from yesterday and your consultant is saying 2 days to resolve issue. Please resolve issue at earliest as it is impacting our work. Request no:SR10160253558352
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Rahul Madire
(@madirerahul) reported
from
Hyderabad, Telangana
Facing hell lot of issues lately with @ACTFibernet @ACTFibernetHYD when I tried to call and explain the issue to the support team they disconnected the call in the middle of the conversation. I think now its time to seriously look for better alternatives.
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krishna pokkuluri
(@krispokkuluri) reported
from
Annāram, Telangana
@ACTFibernet Haven't faced an internet issue that has taken more than 2 weeks to resolve . I have to recharge my stupid @VodafoneGroup sim which also gives terrible speeds . I have lost salary this month . Who's going to reimburse that ?
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Praneeth
(@Praneet69221374) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet @ACTFibernet when are you going to fix this , your agent named SANJEEV , he is the one who insisted to pay on the same day and the next day installation promised and its been 15 days he never calls us , only we need to follow him up and whenever we call he says refund.
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sharon roche
(@sharonroche743) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD I need to discontinue the service.. where and how do I connect.. your call center, email and app don't give me that option 😡
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Srikumar Baggri 🇮🇳
(@SrikumarBaggri) reported
from
Annāram, Telangana
@ACTFibernet Would you take eternity to resolve the issue it’s been 12 hours no Internet !!!
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Praneeth
(@Praneet69221374) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet I Had ordered new connection 15 days ago , no response from any of them and I paid the amount on the same day when I ordered it , now they say that will refund u amount what's going on ?? To speak to customer service supervisor I'm on hold since 28 MINS ?101608841776
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Srikumar Baggri 🇮🇳
(@SrikumarBaggri) reported
from
Annāram, Telangana
@ACTFibernet More than 24 hours issue still not resolved! ACT NOW!!!!
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Ganesh Patel
(@puppalaGanesh9) reported
from
Annāram, Telangana
@ACTFibernet Don't give fake promises and wrong information. Please shut down ur service.
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FAHEEM KHAN
(@faheemkhan086) reported
from
Hyderabad, Telangana
@ACTFibernet My Account 101015117928 is giving problem, Internet is snapping on & off very frequently,I have to use mobile data, Speed to isn't 150 MBPS as promised
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krishna pokkuluri
(@krispokkuluri) reported
from
Annāram, Telangana
@ACTFibernet Will you be updating me the reason for this issue and when can I expect your technician to reach here ?
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iamzehanpatel 🇮🇳🇦🇺
(@zehanpatel) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD has one of the worst customer care facility by the time the number comes the calls goes blank.
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Ganesh Patel
(@puppalaGanesh9) reported
from
Annāram, Telangana
@VijayGopal_ @ACTFibernet @ACTFibernet Very useless T&C Very shameful on Ur company I don't see this sought of refund condition. Even I had faced the same issue. Pending since 2 month's. They give fake promises.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Shankarabaranam
(@VVishalT) reported
@ACTFibernet No resolution yet, your service standards have comedown drastically
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Kali Vara Prasad
(@KKaliVaraPrasad) reported
Hi @ACTFibernet @ActfiberC I am facing issues in my internet connectivity, I have raised the ticket as well but SLA was crossed and still the issue is not resolved. Please take this into consideration and do the needful as soon as possible. Ticket number: SR10676926469893
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Srihari Vaskuri
(@vaskurisrihari) reported
@ACTFibernet @ACTFibernet No internet from past 15 days. Engineer is not picking up the calls. SR raised long back no resolution till now how many days will you take.Worst service SR : SR10176731653624
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Prashant
(@prashan13959336) reported
@ACTFibernet , internet is again down. This is the third time in 5 days the internet is down. Send someone to take your router back. This is high time.
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VENKATA RAO PILAKA
(@PilakaVRao) reported
@ACTFibernet @PTI_News @jagograhakjago Dear ACT Team, really disappointed with your poor service. I relocated from Hyderabad to Bengaluru, wanted ACT ACCOUNT 101714859428 shifted accordingly. Raised prospect ID 102768013482, reached out customer service many times. No use. Help.
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JUSTICE
(@dreamersvalley) reported
@ACTFibernet I am very sorry to say that your attitude towards your customers is very bad. No internet for past ten days, I get only false promises.
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Mohmed Amjadulla Baig
(@amjadullabaig) reported
@ACTFibernet Still no reponse from ACT Support team, both my tickets raised are not resolved. Complete cheating and unprofessionalism shown by ACT. No one called on my registered number not the sales person who booked my subscription is responding to my calls nor answering my messages on WA.
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M Tanishqe
(@MTanishqe20529) reported
@ACTFibernet I've patiently and politely talking to the technician,looks like being a patient and understandable customer is foolish in today's date @ACTFibernet @ACTFibernetHYD
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Joel Napol
(@SiamMets) reported
@ACTFibernet please close ticket SR10376920755296. Issue is resolved but the app is not letting me close the ticket and your technicians won't stop contacting me asking me to close ticket in app no matter how many times I tell them I can't
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SR
(@rajdayalnaidu) reported
@ACTFibernet Act - 101690202292 isn't working since 4 Days after complaining,but nearby Colonies/area the Act fiber broadband is Working.Unable to Contact Customer Care inspite of waiting for 20 Minutes in queue - Mobile? Kindly do the needful on Priority?