ACT Outage Report in Prakāshamnagar, Hyderābād, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Prakāshamnagar, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Prakāshamnagar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (18%)
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Total Blackout (11%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Prakāshamnagar, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Wi-fi | |
| Hyderabad |
TV | |
| Hyderabad |
Total Blackout | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Prakāshamnagar, Telangana
Latest outage, problems and issue reports in Prakāshamnagar and nearby locations:
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gonuguntla
(@prabhanjanaraog) reported
from
Amīrpet, Telangana
@ACTFibernet hi you have made customer support section of the mobile app a closed loop. It’s not letting the grievance escalation. Need help.
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Anurang Agarwal
(@anurang_agarwal) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernet still waiting for your customer service.associate to give a satisfactory reply....
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gaurav saral
(@gauravs22563535) reported
from
Rājendranagar, Telangana
@ACTFibernet 2 days without proper internet because I am a proud @ACTFibernet customer. Feeling the difference.
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Hyder Ali Khan
(@hyder_pathan) reported
from
Hyderabad, Telangana
Dear @ACTFibernet no internet Since morning.......Customer care not responding Affected areas are Darulshifa ,Purani Haveli ,Noorkhan bazar south Zone Hyd kindly Solve issue asap...Thanks
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Khader Askander
(@ksalsharif) reported
from
Hyderabad, Telangana
@ACTFibernet from Hyderabad repeated complaints abt speed issues since 1 week still no solution.
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Paulami Sen
(@Paulami309) reported
from
Hyderabad, Telangana
@ACTFibernet Hello! WiFi isn’t connecting for hours now! Bill fully paid and tried to switch it on and off numerous times. Can’t connect with customer service as well. Please tell us what to do
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Nareen Kumar
(@bnareen) reported
from
Hyderabad, Telangana
My internet not working since yesterday i.e.13.05.2020. Raised the service request with SR110139687432962. Please look into this issue, due to this I cant work from home. Please restore it as soon as the possible ACT, act fast. #WFH @ACTFibernet @ACTFibernetHYD
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Abhishek Mandal
(@Mandal33Mandal) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet My internet is not working. Can you please register a complaint for me. My contact. No: 9618943871
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Arpan Roy
(@arpan_roy) reported
from
Annāram, Telangana
@ACTFibernet Hi, I have referred Swagatam Das (Mobile - 7337358856) and on-boarded him into ACT fibernet. He got his connection in April 2020. But the reward for that is still not credited to my account or in my bill. Please help. Mobile - 7327092060 Acct No - 101011845522
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Mohd Khalid Hasan
(@mohdkhasan) reported
from
Hyderabad, Telangana
@ACTFibernet - My internet is not working since today afternoon. I raised a ticket on your app and I got a message that it will be resolved by 9 PM tonight. It's already 10:15 PM but internet is still not working and all my attempts to reach on Customer care is just a long wait.
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Pothani Manoj
(@M_pothani) reported
from
Annāram, Telangana
@nileshmathur786 @HathwayBrdband @TRAI Don't expect service from @HathwayBrdband . In everything fine situation also they are unable to provide proper solutions from past 19 days and do you expect them working in #AmphanSuperCyclone try reaching @ACTFibernet @JioCare @airtelindia They might help you.
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Sarang Pokhare
(@sarang143u) reported
from
Annāram, Telangana
@ACTFibernet No ur excecutive just called and asked wether internet is complete ng or not he did not talked about the plan upgradation ..and did not listened to me when I was trying to tell....still my issue is not addressed
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Soumya Darshan
(@SoumyaD114) reported
from
Rājendranagar, Telangana
@ACTFibernet I am not able to use internet for which I have registered complain. Got a call from field technician for house visit but there is no sign of him. There is no number of the tehnician given. Not able to contact customer care also. Kindly help.Facing issue with WFH
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MMH
(@MMH12169799) reported
from
Hyderabad, Telangana
@ACTFibernet My ACT Fibernet Request SR10140704881662, My issue is not resolved and even after technicians knows his presence is required he is not attending. From morning he is making us to wait it's been 3hrs, his only response is I am beside your office, m on the way.
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Bidyasagar Kapali
(@BidyasagarKapa1) reported
from
Habshigūda, Telangana
@ACTFibernet I am really sick of hearing 'We regret your inconvenience', when are you going to take a step for resolution. Always trying to skip from service. There should be a service check of connection on every quarter. Always NETWORK fluctuations.
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Hemanth Sai Kaka
(@kakahemanth) reported
from
Rājendranagar, Telangana
@ACTFibernet I registered a complaint last night and no one has reverted back. Can you guys look into the issue ASAP. SR # 10140689891802
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ay5
(@anandwhy) reported
from
Rājendranagar, Telangana
@ACTFibernet Stupid just resolve the connection if we don’t have Internet don’t wait for a ticket to be created shameless
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Sai Dheeraj
(@saidheeraj95) reported
from
Rājendranagar, Telangana
@ACTFibernet Do you know about your worst service being offered in Andhra. FRAUDing your own customers. I've been sending multlple mails , paid some bills for no reason.#lostit #notfeelingtheadvantage #worstcustomersatisfaction #ACTFibernet #disconnect #broadband #worstservice
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Bidyasagar Kapali
(@BidyasagarKapa1) reported
from
Habshigūda, Telangana
@metalrider94 @ACTFibernet Exactly, as all of know we are now working from home. We have opted yearly subscription bcz we need your service. I am not even able to login to selfcare website. It's really pathetic. I stay in Pragathi Nagar, Ramanthapur.
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Arpan Roy
(@arpan_roy) reported
from
Annāram, Telangana
@ACTFibernet Hi, I have referred Swagatam Das (Mobile - 7337358856) and on-boarded him into ACT fibernet. He got his connection in April 2020. But the reward for that is still not credited to my account or in my bill. Please help. Mobile - 7327092060 Acct No - 101011845522
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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K.S.KISHORE KUMAR
(@KSKISHOREKUMAR) reported
@ACTFibernet I have raised the tickets issue regarding internet goes off while power is off with ticket numbers but till now issue is not resolved and all the tickets are closed with the status: issue resolved SR10176913061594 ,SR10176918481639,SR10177057841884,SR10177106316424
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Rajneesh Singhal
(@RajneeshSi25506) reported
@ACTFibernet I havebeen using your Fibernet services for the last 1 yrs.but this time I am very disappointed. ur service engineer/technician has shown irresponsible behavior, which has caused inconvenience.Because of this, I am not in a position to recommend ur service to anyone
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sarita vedi
(@SaritaVedi) reported
@ACTFibernet Hi Team, I need to update my alternate mobile number as the old one is deactivated, but I couldn’t find any option in the app. Please help
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Patels
(@HydPatels) reported
Shame on you @ACTFibernet No internet for 24 hours... Complaint raised in the morning... literally nothing has been done till now... Worst service...
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Niraj Kumar
(@iitianNiraj) reported
@ACTFibernetHYD @ACTFibernet This is the service you are providing. Very bad experience.
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Sriharsha Shesham
(@SriharshaShesha) reported
@ACTFibernet @ACTFibernetHYD what is the update? When do I get the Internet service back? #actfiberceo such a terrible staff and service you provide.
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phanindra itika
(@phanindrai) reported
@ACTFibernet @ACTFibernetHYD dear #Actfibernet we are seeing lot of service interruptions these days, internet just goes off randomly for atleast 30mins and almost 3 hours what the hell is going on ? Would you like to cater to customers or leave business in air ?
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Mekala Mallesh
(@Mallesh315) reported
@ACTFibernet @ACTFibernetHYD hello I got new connection the internet worked only for 3 days and from the past 7 days no internet. When I am connecting to the service provider and customer care no one is responding. My ticket no:SR10177276193414. Worst broadband internet services
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CMA Praveen Kumar
(@chpk9999) reported
@ACTFibernet 3/3 Reckless, sleepy service. Even your customer care numbers don’t work. Fix my connection within 24 hrs or cancel & refund my money back.”**
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Preety
(@Preety_N06) reported
@ACTFibernet @ActFibernetUser @ACTFibernetHYD I didn't get any resolution even though your team has raised a disconnection query without telling me any reason or the amount of the refund. Is this the way to behave with a customer? Kindly refund my whole amount if it is disconnected.