ACT Outage Report in Prakāshamnagar, Hyderābād, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Prakāshamnagar, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Prakāshamnagar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (24%)
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Total Blackout (7%)
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TV (1%)
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E-mail (1%)
Live Outage Map Near Prakāshamnagar, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Prakāshamnagar, Telangana
Latest outage, problems and issue reports in Prakāshamnagar and nearby locations:
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D.Lakshman
(@davuluril) reported
from
Hyderabad, Telangana
@ACTFibernet I have been using your services for long now. My fiber connection is cut and no one has addressed it since yesterday morning. Numerous calls to the call centre have been of no help. My work is affected. Need immediate response #badservice #disappointed
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Ram Maravajhala
(@RamMaravajhala) reported
from
Annāram, Telangana
@ACTFibernet bhai phone kab lagega Sick of complaining Pathetic service Internet is dead slow Why can’t u guys understand when we are working from home
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Chandrakanth Sharma
(@MelomaniacGuy) reported
from
Hyderabad, Telangana
@ACTFibernet I've been hung upon twice this morning by your agents. 17 days and about 15 SRs for 1 issue. This is not fair business ACT. I need someone to call me now before I make things worse..
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#RoadtripinIndia - #TravelwithSrikanth
(@RoadtripinIndia) reported
from
Medchal Malkajgiri, Telangana
Hello @ACTFibernet, I am fed up using your connection with multiple times raising a complaint for internet getting disconnected n everytime being assured its rectified! Let me know if U are so lax in customer support so I could change my connection! Experiencing pathetic support
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Mukesh Rai
(@MukeshR42628878) reported
from
Rājendranagar, Telangana
@ACTFibernet offer worst customer service instead of giving best... I am trying to contact your service team since Saturday, as my internet connection is down but not getting any resolution for that.. Customer service team isn't responsive and not helpful.
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Srinivas Kshirsagar
(@srinivasksh_) reported
from
Annāram, Telangana
@ACTFibernet I already have ACT connection and disappointed with the service. So checking on alternate service providers
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shezad khan
(@shezad56) reported
from
Hyderabad, Telangana
When this issue will get resolved? @ACTFibernet
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Mukesh Rai
(@MukeshR42628878) reported
from
Rājendranagar, Telangana
@ACTFibernet It's being 3 days to wait for your support. How many more days you will take to resolve the problem. Hoep you will not take a month!
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Tejas Mhaskar 🇮🇳
(@mhaskartejas) reported
from
Rājendranagar, Telangana
@ACTFibernet change your hashtag from #FeelTheAdvantage to #feelthepain. Worst ISP
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deepak kumar
(@lildudedeep) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet That no where concerned about cx's issues n even doesn't care for the plan upgradation... Have been with actfiber for a long time n never had any complaints but now I think I'm done... SERVICE SUCKS!
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deepak kumar
(@lildudedeep) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet The cx service line is always bz (not available round the clock) n if we some how reach out to someone no response... The actfiber App says "there's no such mobile number registered with us" now until yesterday I was logged in with the same number n raised a complaint as well.
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pavan soni
(@luvsmilewithme1) reported
from
Hyderabad, Telangana
@ACTFibernet Your ACT my request no SR10148421080642 our wifi is not working within every 15 days we face network problem during children’s classes it is making so much disturbance,on Diwali occasion we r facing net problem unable to wish our family n all plz take an action abt
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shezad khan
(@shezad56) reported
from
Hyderabad, Telangana
@ACTFibernet There is no connectivity since yesterday. And no one bothered solve the issue. This is 2nd time within 3 weeks. We all know how we are working right now. And without internet it becomes miserable. At onside you talk about speed and service the other side no response.
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D.Lakshman
(@davuluril) reported
from
Hyderabad, Telangana
@ACTFibernet You don’t connect me to anyone to speak about my issue. Escalation to team leader not happening. Contact details of field engineers not being shared. Request for call back not being honoured.
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Chandrakanth Sharma
(@MelomaniacGuy) reported
from
Hyderabad, Telangana
@ACTFibernet I just did. And also provided you context on my issue.. pls help.
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ramesh kumar mudiraj
(@mudirajrk) reported
from
Hyderabad, Telangana
@ACTFibernet @trai March 2020 disconnected Act Id. 101000534947 but still renewal reminders SMS being received. Please remove my mobile no. From above Id. As I have taken new Id for my mobile no. Please attend immediately as I am not able to login for my new ID.
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shezad khan
(@shezad56) reported
from
Hyderabad, Telangana
@ACTFibernet No connectivity since yesterday, this is 2nd time within 3 weeks. No response after complaints .Very bad service from Act. We all know how hard it is to work without Internet. Dont just do marketing without having proper service.
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Rohit
(@ARKSCEO) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD kindly update me the status , whether they are going to fix the connection, or refund the amount !
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D.Lakshman
(@davuluril) reported
from
Hyderabad, Telangana
@ACTFibernet Fellow users in our area are also facing similar problem and apparently no one is responding.
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#RoadtripinIndia - #TravelwithSrikanth
(@RoadtripinIndia) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Do I need to raise another complaint as have been hearing it's resolved with no one visiting the premises to inspect? I am tired everytime raising a service request with no resolution
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Subash Manakkal
(@subashpnm) reported
@ACTFibernet - you guys service is pathetic. Asked for a connection on Dec 10th in Hyderabad and paid 1year subscription amount in advance. They came the next day to check and nobody turned up since then. Have made so many calls to CS asking for refund. They say it will be done
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Varaprasad NL
(@prasadnlv) reported
@airtelindia worst experience with airtel broadband. Customer service is pathetic in Hyderabad. Broadband cable wire is broken and they have taken 3 days so far. No response whatsoever. @ACTFibernet was thousand times better in terms of customer service. They were really quick.
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HK
(@harish_arjun) reported
my internet is not working a/c no.101003720477 @ACTFibernet
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Siddharth Patel
(@xyddhartha) reported
Over 48 hours of no action on the complaints @ACTFibernet but your executives are sure hell bent on "Closing The Ticket" without a solution because they may not make it in time. Where can I raise this concern?
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Gaurav kr Puspam
(@GauravkrPuspam) reported
@ACTFibernet I did the payment on 21st December, but i am trying to reach ACT team for installation they are saying that I will come but in the Last 3 days they didn't came for installation. It's bad 👎 experience by ACT team.
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ALTHAF HUSSAIN S
(@Dr_Altaf) reported
@ACTFibernet Why would it take 72 hours for Confirmation of Payment from Customer side. Paid my bill on December 3rd and you guys disconnected my Account saying i didn’t pay my Bill. No internet since yesterday. Worst Service from you guys. I regretted that i paid for 1 year plan
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manickam .P
(@manicka09304390) reported
@ACTFibernet I am not sure what is happening. Still the issue not fixed I am waiting for my internet connection last 3 days atleast you guys can give proper ETR. I'm really disappointed I'm sure going to switch another broadband @airtelindia
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Sasikanth
(@sasi_kanth007) reported
@ACTFibernet It's pathetic not even a single call or further status received from your executives. Your team should understand the Customer requirement. Kindly close the ticket do my refund my payment as earliest.
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Siddharth Tiwari
(@siddharthclick) reported
@ACTFibernet been almost 72hrs without the internet. Recently paid for the 6 months plan, lodged complaint but no response from the support. Kindly initiate the refund. @reliancejio @airtelindia please share the broadband plan details
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Arjun C S
(@ArjunCS47352832) reported
Pathetic service from ACT!! They take money confirming installation date but once the payment is done, no sign of installation!!! @ACTFibernet Look into this urgently