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ACT outages and service status in Prakāshamnagar, Telangana

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Prakāshamnagar, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received May 9, 10:18 PM GMT+5:30.
  • 64% Internet (64%)
  • 14% Total Blackout (14%)
  • 14% Wi-fi (14%)
  • 4% E-mail (4%)
  • 4% Phone (4%)

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Prakāshamnagar, Telangana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Prakāshamnagar, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 11: Problems at ACT

ACT is having issues since 07:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Prakāshamnagar, Telangana

The most recent ACT outage reports came from the following cities: Hyderabad.

CityProblem TypeReport Time
Hyderabad Total Blackout 2 days ago
Hyderabad Internet 3 days ago
Hyderabad Total Blackout 5 days ago
Hyderabad Internet 6 days ago
Hyderabad Wi-fi 8 days ago
Hyderabad Total Blackout 9 days ago

Nearby cities with recent reports

Hyderabad

4 recent signals

2 days ago

Community Discussion

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ACT Issues Reports Near Prakāshamnagar, Telangana

Latest outage, problems and issue reports in Prakāshamnagar and nearby locations:

  • Anvesh78484679
    Anvesh kaka (@Anvesh78484679) reported from Annāram, Telangana

    @ACTFibernet Worest network

  • AsawaAnoop
    Anoop Asawa (@AsawaAnoop) reported from Hyderabad, Telangana

    @ACTFibernet No Response yet and the Internet is still not working. Pathetic service.

  • valli_5
    Pagglait (@valli_5) reported from Rājendranagar, Telangana

    (2/2) their have been numerous follow ups with the area guy, but in vain. He has stopped picking my calls also. The customer care team is pathetic. This is emotional and mental harassment. Worst service ever. Would not recommend even to my enemy. @ACTFibernet

  • Nidhii99
    Nidhi (@Nidhii99) reported from Medchal Malkajgiri, Telangana

    Pathetic service being provided @ACTFibernet @ACTFibernetHYD @ActfiberC

  • itsashwaan7
    Mohammad Ashwaan (@itsashwaan7) reported from Rājendranagar, Telangana

    What is the resolution time Ticket no SR10166605033264 @ACTFibernet

  • RPshekhar1
    R_P@shekhar (@RPshekhar1) reported from Annāram, Telangana

    @ACTFibernet you guys never fail to surprise us. Every month there is an internet issue. You guys are absolute ****. I mean is this the way of looting customers like two days of each & every month you want the customers to not use internet and pay you complete month bill!

  • EktaVVerma
    Ekta Viiveck Verma (She/Her/Hers) (@EktaVVerma) reported from Rājendranagar, Telangana

    @ACTFibernet please train your customer care executives. Just had the most frustrating call with an executive who couldn’t understand my question. Please connect me to someone senior who has good communication skills

  • Anvesh78484679
    Anvesh kaka (@Anvesh78484679) reported from Annāram, Telangana

    @ACTFibernet @ACTFibernetHYD By tweet also actfiber persons are not responding.... 48hrs completed. My problem is not resolved

  • TejasTripathi20
    Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana

    @ACTFibernetHYD dear sir we are still facing the decrease in the speed we are paying for 200 mbps but we are getting for 75 mbps this is getting customer very angry and I think rest of the act customer are facing trouble @ACTFibernet

  • Chandra15173281
    Chandra (@Chandra15173281) reported from Rājendranagar, Telangana

    @ACTFibernet internet is down in my area and your customer center executive is very rude in responding and as usual performance if this happens again will take some strict actions Always same customer xperience. Resolve my SR ASAP Your ticket SR10165680055094,

  • sai_vikram
    k sai vikram kumar (@sai_vikram) reported from Hyderabad, Telangana

    @ACTFibernet Ok , please provide immediate resolution and please restore the service now .

  • PharmaHealth3
    PharmaHealth (@PharmaHealth3) reported from Hyderabad, Telangana

    @ACTFibernet @ACTFibernetHYD Internet is NOT working since yesterday (8.09.2022) Kindly rectify the problem immediately. Mobile: 89777 2 777 6 Begumpet – Hyderabad

  • RPshekhar1
    R_P@shekhar (@RPshekhar1) reported from Annāram, Telangana

    @ACTFibernet Okay I’m waiting for your call and proper resolution

  • Mohamme87870459
    Mohammed Abdul Rehman (@Mohamme87870459) reported from Rājendranagar, Telangana

    Hi, my internet is not working,this night, I am currently working from home, it is very important to work my internet and try to contact your customer service but at this time no one is available. I am really disappointed with this service @ACTFibernetHYD @ACTFibernet

  • srini_tweet
    Srinivas (@srini_tweet) reported from Rājendranagar, Telangana

    @ACTFibernet Internet is slow when asked customer support, he says use 1 device for 40Mbps, ACT Fibernet Ticket no: SR10165574197874 has been registered.

  • RYelavarthy
    Rakesh Yelavarthy (@RYelavarthy) reported from Rājendranagar, Telangana

    @ACTFibernet your customer care and service in Puppalguda area has gone down drastically over the years. There was a cable breakage in the area yesterday and other ISPs who were also affected resolved it within 3 hours. Here iam still waiting for ACT to resolve it. No internet

  • ateeq686
    Shaikh Ateeque (@ateeq686) reported from Hyderabad, Telangana

    @ACTFibernet Internet down again

  • haisreekanthnk
    foodiegooner (@haisreekanthnk) reported from Rājendranagar, Telangana

    @ACTFibernet applied for a connection and paid 3779 for six months. Now the act sales executive is saying connection is not feasible. I totally agree with this. But the refund is not initiated from act. Please help ASAP

  • santoshkumarns7
    Santosh Kumar (@santoshkumarns7) reported from Rājendranagar, Telangana

    Pathetic service handling by technician Vishnu of @ACTFibernet in Miyapur hyderabad. Totally incapable and incompetent

  • JaldiKumar
    Chaitanya Kumar Jaldi (@JaldiKumar) reported from Rājendranagar, Telangana

    @KMAHESHMahesh1 @ACTFibernet waste network

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • CbhSam30259
    Uncle Sam 786 (@CbhSam30259) reported

    1/2 Absolutely unacceptable behaviour from @ACTFibernet. Ticket SR10780199791980 was CLOSED without any resolution despite repeated follow-ups, escalation mails, and CPGRAMS complaint reference. No proper call. No accountability. Just automated replies and forced closure.

  • tinkussj
    Nirmal Kumar (@tinkussj) reported

    @ACTFibernet @ACTFibernetHYD this is really bad expreinece. Your internet is down since yesterday. Your app shows ETA to 8.30 PM from 12.30 PM. Please fix this ASAP. Im terminating my connection if its not fixed before 5pm. Tid:SR10180191614164

  • DeepakAnthony78
    ANTHONY JOSHUA DEEPAKABALi (@DeepakAnthony78) reported

    “@ACTFibernet Pathetic service! After installation, no one cares. Technicians don’t respond properly and issues are ignored. This is highly unprofessional and unacceptable. Take immediate action or be ready to lose customers.”

  • kerri_cp18
    Kerensa Sheen (@kerri_cp18) reported

    We've not had internet since Monday evening, nothing has been done and there is no way to speak to customer care reps (other than an AI chatbot which is of no use) - don't want to drag you like this but this reels of incompetence. Do better @ACTFibernet @ACT_Issues

  • ravi_bhat10
    OG (@ravi_bhat10) reported

    @ACTFibernet @ACTFibernet still awaiting for your response. It's been more than 24hours since this issue occurred and I haven't heard back anything from technicians.

  • yoda_maybe
    Maybe Yoda (@yoda_maybe) reported

    @Broufus @ACTFibernet yep. in hyd they have routed most customer service lines to an automated message saying download and install app which gives you a chat bot response

  • drneemu_hage
    Dr Neemu Hage (@drneemu_hage) reported

    @ACTFibernet @ACTFibernet FYI I spoke to a Pawan Kumar who said a technical staff will get back to me at 6 pm when I called at 5:30.He raised a so called PRIORITY internal ticket. No-SR10180155132472. I don’t know what gimmick this is to fool customers but get your **** together!! Seriously!

  • Arocks_Adi
    Arocks Adi (@Arocks_Adi) reported

    @ACTFibernet 7 days without internet You guys should stop your service altogether A week of outage is seriously unacceptable. I am expecting extension of my plan duration or compensation for this as I still have a few months left Before i finally switch

  • NagaGowthamT
    Naga Gowtham T (@NagaGowthamT) reported

    @ACTFibernet I tried everything is over ....my patience is over ..your team raised a refund go and check customer care recording...very very worst service from act I'm going to complain in TRAI

  • vajay09101988
    Ajay Verma (@vajay09101988) reported

    @ACTFibernet ,@ACTFibernetHYD I need a solution to this as your tech team said if I am upgrading to 100 mbs with dual band router I will get connectivity but still I am having the same issues, take your router back I am not going to pay the bill.