ACT Outage Report in Prakāshamnagar, Hyderābād, Telangana
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Prakāshamnagar, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Prakāshamnagar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at ACT
ACT is having issues since 01:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (21%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Prakāshamnagar, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Prakāshamnagar, Telangana
Latest outage, problems and issue reports in Prakāshamnagar and nearby locations:
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Chaitanya Kumar Jaldi
(@JaldiKumar) reported
from
Rājendranagar, Telangana
@KMAHESHMahesh1 @ACTFibernet waste network
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Abraar Khan
(@AbraarKhanHyd) reported
from
Hyderabad, Telangana
Since 20th of last month i have complained and faced internet connectivity issue for more than 5 times, due to which there was no internet for approx more than 8 days altogether, i would like to know how will you compensate this? @ACTFibernet @ACTFibernetHYD y so much issues ?
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Imran Ahmed
(@way_2_Imran) reported
from
Rājendranagar, Telangana
Dear @ACTFibernet Internet service is very slow for several days in Hafeezpet Youth Colony, please note
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Srinivas
(@srini_tweet) reported
from
Rājendranagar, Telangana
@ACTFibernet Internet is slow when asked customer support, he says use 1 device for 40Mbps, ACT Fibernet Ticket no: SR10165574197874 has been registered.
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Ruchita Bhatt
(@RuchitaBhatt7) reported
from
Annāram, Telangana
@ACTFibernet Again we have the same issue for refund m following since two months that too being present customer. Act has not even trained their employees how to answer they just keep the call on mute. I want to know when will I get refund the wifi instrumenthas taken by engineeralmost
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foodiegooner
(@haisreekanthnk) reported
from
Rājendranagar, Telangana
@ACTFibernet applied for a connection and paid 3779 for six months. Now the act sales executive is saying connection is not feasible. I totally agree with this. But the refund is not initiated from act. Please help ASAP
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Chaitanya Kumar Jaldi
(@JaldiKumar) reported
from
Rājendranagar, Telangana
@ACTFibernet @bssaary waste network
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PRAVEEN KUMAR VENGALA
(@PRAVEEN12642199) reported
from
Annāram, Telangana
@ACTFibernet I don't think issue resolved and no one didn't called me in this.
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Gladson
(@Davidgladson) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet really frustrated with act service never give the speed for which I am paying for… hope your company will close one day.
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santhosh
(@santhos68989952) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet It's not a short period it's a longer issue basically your team not taking basic measures on wiring seems& those wires touch to electric wires and electricity departments cutting those wires and for fixing may taking longer time . Resolve the issue soon impacting our work.
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ME@T
(@MET86618359) reported
from
Hyderabad, Telangana
@ACTFibernet Your assurances/promises won’t suffice . Even after paying the complete amount is this how you treat your customers and is this how u serve them
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Mohammed Abdul Rehman
(@Mohamme87870459) reported
from
Rājendranagar, Telangana
Hi, my internet is not working,this night, I am currently working from home, it is very important to work my internet and try to contact your customer service but at this time no one is available. I am really disappointed with this service @ACTFibernetHYD @ACTFibernet
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Pratigya
(@PratigyaSuri) reported
from
Rājendranagar, Telangana
@ACTFibernet Well, this does not help, as the ticket was already raised, and they had said the same, they will try to fix it at the earliest. Can you do something else instead ????????
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Chaitanya Kumar Jaldi
(@JaldiKumar) reported
from
Rājendranagar, Telangana
@ACTFibernet Every week there will be problem with my internet...2 days in week there is no internet.. I do not recommend anyone to take ACT
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Pagglait
(@valli_5) reported
from
Rājendranagar, Telangana
(2/2) their have been numerous follow ups with the area guy, but in vain. He has stopped picking my calls also. The customer care team is pathetic. This is emotional and mental harassment. Worst service ever. Would not recommend even to my enemy. @ACTFibernet
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Pratigya
(@PratigyaSuri) reported
from
Rājendranagar, Telangana
@ACTFibernet And they will not give your money back, let's connect and raise a complaint against ACT in consumer forum. Coz this is ridiculous, Out of 5 working week days, if the internet does not work for 2 days, it is of no use then.
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Shaikh Ateeque
(@ateeq686) reported
from
Hyderabad, Telangana
@ACTFibernet Internet down again
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R_P@shekhar
(@RPshekhar1) reported
from
Annāram, Telangana
@ACTFibernet you guys never fail to surprise us. Every month there is an internet issue. You guys are absolute ****. I mean is this the way of looting customers like two days of each & every month you want the customers to not use internet and pay you complete month bill!
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Abraar Khan
(@AbraarKhanHyd) reported
from
Hyderabad, Telangana
I changed my home and accordingly changed my net connection to new location, got connected in noon yet unable to access Internet, raised complaint but of no use. @ACTFibernetHYD @ACTFibernet giving regular trouble, atleast once a week it won't work atleast for few hours.😑😭🤢
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santhosh
(@santhos68989952) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet I just checked your team what is the status. Team said material need to come from kukatpally and issue spot Pragatinagar hardly takes 30 mins but till not arrived since approx 4 hrs and your team still waiting for it with no work is this the way working as priority?
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Bharath Kumar
(@Bharath76019901) reported
@ACTFibernet for two consecutive times ive contacted service Operator for having a box connected to the inverter for uninterrupted usage of internet. But till date issue is not resolved and iam unable to use internet due to frequent powercutss in our area. Please help us!!
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Lucifer
(@Lucifer_KTR) reported
@ACTFibernet Even after 12hrs of raising issue, issue us not resolved. What kind of peculiar service is this
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LSP
(@LspIndra) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet respected sir I was immpassionce.....saw you in the cosumer court. I never see this worst network
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Bikash Pujari
(@bikash_pujari) reported
@ACTFibernet My internet is nt working from Saturday & your engineer is giving some **** & bull story for not resolving the issue. When called your CC, Naz confirmed me that there is no process to take complain against engineer. Seems bad customer experience is a norm here.
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Sandeep Kumar Valluri
(@vsunnyk) reported
@ACTFibernet Hi, Is services available in Hyderabad. I have raised a shift connection request on Wed last week still now no one contacted me almost 6 days over and customer care guys saying everytime will update simply and then have to call again to know the update.
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balaji
(@BalajiNavas) reported
@ACTFibernet Sir please help with request SR10261377749692,My son has to attend online classes
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Masood Imran
(@masoodimran) reported
from
Bengaluru, State of Karnataka
@ACTFibernet Why is there no option to cancel an account? No option provided in the #ACTFibernet app, chat bot or customer care menu? #cancellation #customercomplaint
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Siddharth V
(@sidharth_hyd) reported
@ACTFibernet pathetic experience, In the 45 days we've had connection, 5 days we did not internet.. check our complaint history
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Ajay Kumar Singh
(@sonuajayin) reported
@ACTFibernet Problem not solved, Never recommending @ACTFibernet if you are looking for ISP
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Jay Modi
(@aComplainADay) reported
@ACTFibernet I’ve been trying to get my broadband plan changed since 10 days. Your team is doing everything they can to not let me do it. This is my last attempt to ask for help before I take the issue to court.