ACT Outage Report in Prakāshamnagar, Hyderābād, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Prakāshamnagar, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Prakāshamnagar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (19%)
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Total Blackout (11%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Prakāshamnagar, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Prakāshamnagar, Telangana
Latest outage, problems and issue reports in Prakāshamnagar and nearby locations:
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Dinesh Varanasi
(@dinesh_pandu12) reported
from
Annāram, Telangana
@ACTFibernet I am trying to connect you people regarding internet pack, but not able to connect and no response to mail also..please call me on 8939192849..please help your costomers
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#AdorableSam
(@nikethan4u) reported
from
Hyderabad, Telangana
Not sure what has happened to @ACTFibernet customer care numbers are not working, not responding to emails...really pathetic...their upgraded numbers are not at all working
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G. Vikram Goud
(@GVikramGoud) reported
from
Annāram, Telangana
@ACTFibernet My account ID is 101001344486. Ur customer service nos r not working. I wanna downgrade my plan to AXMAX 500 for 2 years by paying 10598. However, ur app says “amount should b greater or equal to Rs14846.78. Pls assist
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Arpan Roy
(@arpan_roy) reported
from
Annāram, Telangana
@ACTFibernet Hi, I have referred Swagatam Das (Mobile - 7337358856) and on-boarded him into ACT fibernet. He got his connection in April 2020. But the reward for that is still not credited to my account or in my bill. Please help. Mobile - 7327092060 Acct No - 101011845522
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sanjay bajaj
(@iiirdi) reported
from
Rājendranagar, Telangana
@ACTFibernet Oops sorry I didn't mean to wake you up #Broadband poor #CustomerExperience
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sanjay bajaj
(@iiirdi) reported
from
Hyderabad, Telangana
@ACTFibernet its almost 36 hours th #Broadband is not working and your #CustomerService also not reachable pooe #CustomerExperience will lead to negative ratings
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Ravi Kongara
(@ravikkongara) reported
from
Rājendranagar, Telangana
@ACTFibernet the Hyderabad operations of Act Fibernet is really bad. I have taken a new connection more than a week ago. I signed up for 12 months but not activated yet. Poorly managed operations. Lack of coordination between technicians. No response to calls
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Ram Guruvelli
(@RamGuruvelli) reported
from
Madhāpur, Telangana
@SatyaPMtweets @ACTFibernet I don't think ACT fiber would respond to resolve it anna. I've had several issues and left @ACTFibernet
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Rehan 雷涵
(@theleihan) reported
from
Hyderabad, Telangana
Update: Received full refund. Literally had to drag their COO into the issue to get it resolved this quickly. @ACTFibernet you guys need to de-bloat upper management and un-thug ground level beat minions. Alvida.
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Kamlesh Macwan
(@kmacwan) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Dear Sir, this is to bring to your notice that I have place my relocation request of WiFi and it's been 20 days now but nothing has been done..no costumer service is receiving phone calls nither reply email....can you look into this matter and help...thanks
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gonuguntla
(@prabhanjanaraog) reported
from
Amīrpet, Telangana
@ACTFibernet Hi..., you have made customer support section of the mobile app a closed loop. It’s not letting the grievance escalation. Need assistance.
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Ankush Agarwal
(@Ankushagarwal07) reported
from
Annāram, Telangana
@ACTFibernet issue with your service even after timely payment. Area -Lb Nagar. Pls resolve it asap else we have to look for alternative provider Regards Ankush
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sanjay bajaj
(@iiirdi) reported
from
Rājendranagar, Telangana
@ACTFibernet @TelanganaToday unbelievable that #ACTFibernet is down for 72 hours and they're least bothered when you call they're irritated pathetic #Broadband #CustomerExperience #CustomerService dont depend on this for #WFHReality
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Arpan Roy
(@arpan_roy) reported
from
Annāram, Telangana
@ACTFibernet Hi, I have referred Swagatam Das (Mobile - 7337358856) and on-boarded him into ACT fibernet. He got his connection in April 2020. But the reward for that is still not credited to my account or in my bill. Please help. Mobile - 7327092060 Acct No - 101011845522
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Ashwin Namde
(@ashwin_namde) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD it's not done..Working from home and my internet is down since yesterday night...Launched a complaint (no. SR10141237890762) on portal. But no action so tried calling customer care, unable to reach the support....its still not resolved..
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Rahul Kundu
(@RahulKundu5) reported
from
Rājendranagar, Telangana
@ACTFibernet. Hi there, unable to contact in helpline number as both the number is not working for Hyderabad. I wanted to raise the complain to connet the wire as our neighbors construction is in progress and the internet wire is going above the site so soon they will break it.
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Mohammed Kashif
(@MdKareem_Kashif) reported
from
Hyderabad, Telangana
@ACTFibernet has been cheating customer. This year again like every year, they upgraded my plan to a plan of their choice and sent an exorbitant bill. Refused to answer my calls/ mails. @TSConsumers @jagograhakjago @Eatala_Rajender
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Yoga Sandeep
(@YogaSandeep1) reported
from
Rāmpur, Telangana
Dear #ACTFibernet Pls solve my issue. I have taken subscription on 8th june.. Paid the amount and documents verification is also done. After finishing all the formalities still no one has visited for connection. Even after 5 days there is no one responding. #ACTFibernet
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sanjay bajaj
(@iiirdi) reported
from
Hyderabad, Telangana
@ACTFibernet @TOIHyderabad if you're #WFH or have dependence on #Broadband dont #trust #ACTFibernet its almost 60 hours it not working and no response its poor #CustomerService bad #customersupport
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arif khan
(@4uArif) reported
from
Hyderabad, Telangana
@airtelindia for last 3 months we have been complaining for poor network in our area but @airtelindia least bother...thanks @ACTFibernet for helping me tweet with your network
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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neha sreenivasan
(@neha_24) reported
@ACTFibernet What a pathetic service provider. You should be ashamed of yourselves seeing your Twitter handle itself that so many Chennai users of different areas have the same complaint that you have failed to fix the issues and since Saturday all are facing zero network service
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prabhu
(@prabhu7163) reported
@ACTFibernet Internet is down since sterday evening for f entire apartment. In the era of wfh, if net not working for more than a day imagine d hardship. I get payment reminder everyday bt no updates on wt the issue is and y resolution is delayed. Tkt # SR10366563905844
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rmofficial
(@rahulmallipudi) reported
@ACTFibernet The issue seems to be resolved. Wifi connection is live now.
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Sudarshan Rao
(@sudarshanrao007) reported
@princeutters @ACTFibernet Same is happening in Menambedu also very worst from @ACTFibernet . It's been 4 days now, not yet fixed.
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Dev Raj
(@dev_raju) reported
@ACTFibernet it is better you don't ask for details in the App. I raised a disconnection request with all required details (along with Date). But your stupid just disconnect my connection now. How can he do that ? #ActFiber
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neha sreenivasan
(@neha_24) reported
@ACTFibernet What a pathetic service. No internet since 10th Dec’22 and all we get is new ETA everyday. Not a single engineer has visited the sites. You should be ashamed of yourself seeing just your Twitter handle with all the Chennai users with same complaints in different area
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தமிழ்
(@tamil_31) reported
@ACTFibernet Internet Not Working Since Morning 🫤
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sutharsanan
(@sutharshnrs) reported
@ACTFibernet We have been reaching to your call center to get the WiFi issue resolved for the past 3 days, no response and entire streets are without WiFi due to fibercut, please provide us the resolution! Your service is pathetic! #Worst_Service_ACT
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Kumar V
(@pkayt) reported
@rahulmallipudi @ACTFibernet It is 5 days since our internet is down !!
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Sharan Sivakumar
(@awesomesharan) reported
Worst part in this, @ACTFibernet is that we aren't alone. 8 more users connected to the same junction box and all have been beating our chests. Will you extend the renewal dates to compensate for the downtime?