ACT Outage Report in Prakāshamnagar, Hyderābād, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Prakāshamnagar, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Prakāshamnagar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (64%)
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Wi-fi (19%)
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Total Blackout (12%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Prakāshamnagar, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Prakāshamnagar, Telangana
Latest outage, problems and issue reports in Prakāshamnagar and nearby locations:
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Kyatham Bhallana
(@KBhallana) reported
from
Rājendranagar, Telangana
@Tremder @ACTFibernet Hey.!! Bro Aryan I'm having proofs like call recording of coustmer support,like stating there higher authorities are neglecting and few coustmer support candidates are cheating us by stating they are from escalation team too insted of resolving our issues.I'm ready to file case.
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Mohammed Imran
(@ItsMI_Official) reported
from
Rājendranagar, Telangana
@ACTFibernet I have resolved problem by self by going through YouTube, and your support email is not working kindly check it, because I have sent so many email luckily no reply, so overall very bad experience with ACt Fiber.🤯😠
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Johan Clive Ramos
(@johanclive5) reported
from
Rājendranagar, Telangana
@ACTFibernet I went to your zonal office to check if y’all can fix my connection - your office was shut! 😄 And your helpline has not been going through all day. This is day 3 w/o internet. ETA was 48 hours per your prior conversations. @TRAI @MinisterKTR
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Bharath Bhushan 🌟🌟🌟
(@DigitalBharath) reported
from
Hyderabad, Telangana
@ACTFibernet @EshwariSunkara It's been almost 10 days no response from your pathetic service centre and the customer person who is handling the case.. the act guy is not answering the calls. Unfortunately we have paid a year payment..we regret of trusting this **** network ! #ACTFibernet
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Ragu
(@iamraguram) reported
from
Hyderabad, Telangana
@ACTFibernet Ref No SR10141946924801. Raised dispute towards my act bill. And this seems to be closed now, what to know what is the resolution, cant fnd info in app. I may have missed call from act. Would like to know what action was taken.
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Vikram Roy
(@vikramroy) reported
from
Hyderabad, Telangana
@ACTFibernet I need help in getting an Act approved router for my existing ACT connection. Hyd. Unable to raise a ticket. If not possible I wish to discontinue. Plz help.
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Bidyasagar Kapali
(@BidyasagarKapa1) reported
from
Annāram, Telangana
@ACTFibernet I am managing it. As I am travelling today to @Odisha. But it is very bad experience of last 2 months. Team called but never visited my place. If I was not on a yearly subscription I would definitely unsubscribe your facility. I am using ur service more than 10yrs
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suresh
(@Suresh_Maddula) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet I just had conversation with one representative Mr Naveen and asked for delay in installation of service, informed will be get done 2 weeks because it was escalated to higher level. This shows their integrity to customers and their response. He disconnected call.
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rajesh mishra
(@Raj5261722) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Respected ACTFibernet support team I'm facing internet issues and it's 6th time in this month tried to reach customer care but no reply through App it says existing ticket available unable to open new ticket please do needful my number 8297053377
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Rahul Surthi
(@surthirahul) reported
from
Jidimatala, Telangana
@ACTFibernet , your internet speed has dropped drastically and lot of intermittent disruption through out this week at Narapally, jodimetla, Hyderabad. Please fix this ASAP as working from home has been a big problem with your network. #WFH #SlowNetwork #ACTFibernet
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Ram Maravajhala
(@RamMaravajhala) reported
from
Annāram, Telangana
@ACTFibernet I'm still waiting for update Why can't you guys understand im working from home Gonna disconnect for next half of the year for sure Such pathetic service
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Wajeehuddin Ali
(@RulerZzrule_aLi) reported
from
Hyderabad, Telangana
@ACTFibernet That's ridiculous tweet until you provide uninterrupted services. But that never tends to happen.
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Atul Sareen
(@sareengram) reported
from
Rājendranagar, Telangana
@ACTFibernet I’m really amused here. Such a reputed company and such low levels of customer service. I’ve been complaining about Internet issue and without solving you guys close the case. When I escalated twice, you again closed before even making a call!
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rajesh mishra
(@Raj5261722) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet My internet is down again it was up only for 2-3 hours please help to fix it looks like your switch is down again
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Dhiresh C. RayMohapatra
(@dhiresh_c) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Customers are experiencing DADAGIRI of actfibernet. Company has one of the policis is DOMUNHA. There executive will say one thing and will not keep their commitment. Customer has to go as per their sms only. Another financial torture.
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dheeraj yadav
(@dheeraj95625907) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Dear team I have taken a new connection engineer visited at my place however he told that it will take 5 days as no box to give connection please look into the issue on high priority Dear Customer your prospect Number is 101422504965,
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Ragu
(@iamraguram) reported
from
Hyderabad, Telangana
@ACTFibernet Ref No SR10141946924801. Raised dispute towards my act bill. And this seems to be closed now, what to know what is the resolution, there is not info on the app. I may have missed the call from act. Would like to know what action was taken.
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Raghu Vamsi
(@RaghuVamsii) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Tariff plan changes without any intimation. Requested many call backs recieved non till the date. Lot of issue with internet. #DisconnectingSoon Act ID - 101011348709 Now it's time shifting to @reliancejio or @airtelindia
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KA.... Vinod
(@vinodkaparthi19) reported
from
Hyderabad, Telangana
@ACTFibernet Your ACT Fibernet Request SR10142221188312 is expected to be resolved by 7/2/2020 08:00:00 PM (MM/DD/YYYY) T&C apply. Our new Helpline numbers are 919121212121/ 917288999999. You Can track the status of your Service request using the ACT Fibernet app.
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Sai Uttej
(@Uttej03) reported
from
Annāram, Telangana
@ACTFibernet very worst costumer service from you people.. I'm trying to reach support but I'm unable to that number which is provided in website.. I request you to call me 8919995993
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Vinayak Baddi
(@vinayakbaddi618) reported
@ACTFibernet Still haven't received any calls, and started facing the same issues. Can you please help in getting this resolved asap please?
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mohammed hafeez
(@haf33z59) reported
@ACTFibernet your executive is talking very rudely with the customers, i was disconnecting your service so your customer care has provided me free router plan for not to disconnect the service but now they are denying SR10165213716532
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Manav Singh Shekhawat
(@ManavSinghShek1) reported
@ACTFibernet The sales person is ignoring me not answering my calls and ignoring my WhatsApp messages and sms When will I get my connection You guys just take money and ignore wtf! When will I get my connection or refund tell me exact time and date
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Rajeev Pandey
(@rajeevpandey713) reported
@ACTFibernet 110430400997 this my account number ..you guys wasted my entire day the kind of customer service you provide i don't have any hope unless i look for another provider
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Benn victor
(@benn_victor) reported
@ACTFibernet @ACTFibernet SR10365267826864 - What is the update? Still dumb?? You are not even capable of resolving issue still 3rd day. Kindly disconnect my connection and refund my money if you are incapable of fixing this
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Kriti Sodhi
(@sodhikriti) reported
@ACTFibernet no internet since yesterday. Is anyone even working on this? No one has even told us why the issue is happening Please note that this is not an issue with individual connection. Internet is down for the whole society SR10265274513514
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Rajeev Pandey
(@rajeevpandey713) reported
@ACTFibernet pathatic i am waiting for FE since morning to connect just one wire how many months and years i have to wait ..last time you took 4 days to fix...i m done with you guys your customer service sucks
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Mohammad Sharfuddin
(@mohammadsharfu2) reported
from
Annāram, Telangana
I never had such an worst experience ever in my life which I'm facing with @ACTFibernet @ACTFibernetHYD it's been only 2days that my internet issue has been resolved after 3 days of complaint now again I lost net connection last night now don't know how many days it will take 1/2
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90'ˢ கிட்
(@90sKidu) reported
Requested ACT @ACTFibernet ownership transfer🥴 Its been 3 days, connection was disconnected nd everyday their customer support has one another day excuse😴 Fed up nd switching to @JioFiberVoice
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Arunkumar Balakrishnan
(@kribalarun) reported
@ACTFibernet The level of incompetence and refusal to provide basic transfer and installation services, or even communicate with customers gives me confidence to never recommend your services to anyone ever again. Both your technical and CX team are the worst I've ever met.