ACT Outage Report in Kūkatpalli, Rangareddi, Telangana
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Kūkatpalli, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kūkatpalli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 16: Problems at ACT
ACT is having issues since 12:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (64%)
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Wi-fi (20%)
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Total Blackout (12%)
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E-mail (3%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Kūkatpalli, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Kūkatpalli, Telangana
Latest outage, problems and issue reports in Kūkatpalli and nearby locations:
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Saideep Myadam
(@SaideepMyadam) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet the support is pathetic it’s been three days!!
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GSK
(@skgatla) reported
from
Wajd Gulshān, Telangana
Dear @ACTFibernet how many times I have to face connectivity issues in a month, please let me know. check my complaint history and reply me, SR10120791566252 kindly resolve the SR NOW.
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Manish Bajaj
(@bajajmanish007) reported
from
Hyderabad, Telangana
@ACTFibernet How many more support tickets would it take for your team to fix issue permanently. We always have one of the link switches down and I do not have internet for 2days. Next time I'll move to jio giga SR10122977578562 SR10120855865162 SR1018860681992 SR1018182950552
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shravan
(@Shra1Reddy) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet really pathetic customer service.. has been trying from last 1 hour to get connected with, the automated msg makes me wait for 12 min and disconnects.. there was a complaint raised 4 days back and not resolved yet..really pathetic for such a big company..UNBELIEVABLE
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Sheshank Reddy
(@sheshankreddy) reported
from
Hyderabad, Telangana
@ACTFibernet you have worst service in industry. Internet cuts off right on holidays Waiting for jio fibernet.
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Anand upadhyay
(@iAnandUpadhyay) reported
from
Rājendranagar, Telangana
@ACTFibernetHYD @ACTFibernet Issue is fixed but the speed is pathetic, By the way mine is 100 mbps connection and youtube is struggling to load.
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Saideep Myadam
(@SaideepMyadam) reported
from
Rājendranagar, Telangana
@ACTFibernet @KiranMallavara2 It resolved after multiple escalations, been pathetic experience with the support. Anyways thanks for looking into it.
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s'I'rr'U'.....
(@IGajulaSrikanth) reported
from
Hyderabad, Telangana
@ACTFibernet Hi ACT, @ACTFibernetHYD My account complaint details see below, SR10127077630972 has been registered. Account Number is 101012824302 Userid Ticket details for your reference Ticket No:SR10127077630972
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Ghouse Khan
(@Real_Ghouse) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD Facing Issue to get Connection in my place in Hyderabad, Our neighbours has the connection, But we can’t, Tried from all the sources. Need help urgently
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Sai Kumar
(@saipolloju) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet I cannot connect to my Wi-Fi network, when tried calling customer care it never connects. What should I do. fyi, 10th is the due date for bill payment. Need an immediate solution now. #worstservice
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Manish Bajaj
(@bajajmanish007) reported
from
Rājendranagar, Telangana
@ACTFibernet I am not renewing your internet this time. Your support just sucks and the response times are very bad.
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Varun
(@vsa2) reported
from
Rājendranagar, Telangana
@pkarni @ACTFibernet Try calling their Customer care, very rude.
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Satyajith
(@satyajithpinku) reported
from
Rājendranagar, Telangana
@sidsays_ @ACTFibernet @TRAI Airtel and Voda have fell to JIo levels now and they are doing extremely good if you ask me, the PM Internet and call plans are just 30-50 rupees shy of Jio pricing, better service and network now though....
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Rajkiran Srivastav
(@Rajkiran6025) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD HI team can you provide me TL details who's dealing below complaint. Your ACT Fibernet Request SR10121201075102 is expected to be resolved by 9/7/2019 11:00:00 AM
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Jayakrishnan
(@jkdreamzone) reported
from
Hyderabad, Telangana
@ACTFibernet Still no resolution! 2 days without internet! @TRAI This is the kind of service the internet companies in India offer.
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ALI - The Most High. 🇮🇳
(@THEALIGULAM) reported
from
Rājendranagar, Telangana
@ACTFibernet Yesterday at 19:10 raises a Internet connection problem with SR10129735059172. After 23hrs I am waiting for resolution. Neither got call nor solution. Due to such BAD service, we are waiting for @reliancejio #JioFibre service desperately.
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Asif
(@asifbangle) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet worst n pathetic service at bachupally area hyderabad. out of 30 days only 20 days active.. 10 of days downtime... bakwas ACT service.. @HathwayBrdband can you please provide your service in my area am really fed up with these ACTing guys .. Thanks
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K. Raghavender rao
(@kolturra) reported
from
Miānpur, Telangana
@ACTFibernet by taking customer money doesn't increase company revenue but you should also gain customer trust ....if my services are not restore in one hour will disconnect all connections which are on my name
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VM
(@vraomantha) reported
from
Rājendranagar, Telangana
@ACTFibernet Repeated problems in network connectivity since 1 week... Complaints not fully being addressed. Being asked to buy an additional booster too.
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Madhav
(@madhav_sb) reported
from
Hyderabad, Telangana
@ACTFibernet there has been many instances of disconnection. Though escalated, still not resolved permanently. SR10120794663452. Here is SR no. We have a list of pending works based on this connection. Hoping a quick and best solution
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Hemant Rai
(@Raihemant111) reported
@ACTFibernet You guys are really pathetic...i discontinued your services one month back..due to frequent connection problems. Now you guys are not ready to give back the security deposit. customer care always say "Our finance team will contact you shortly" But that never happens.
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Murtaza Sariya
(@murrsariya) reported
Anyone know a good alternative to @ACTFibernet ? The worst customer service and their app is unresponsive most of the time. I need to change from this slow and unreliable connection.
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Aymaan Mujahid Khan
(@MAymaanK) reported
@ACTFibernet 102522302477 internet is still not working from hours even after making the payment and receiving the reactivation notification. This is unacceptable!! Kindly sort this on high priority as work is pending due to your negligence.
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Ramesh
(@ramesHappiness) reported
@ACTFibernet worst service ever no proper response for 2 days no connection in ambattur no response. Internet is something essential for daily work and no response in rectifying the lost connection. Customer service doesn't pick up the call at all. #quitACT
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Riyaz Ahmed
(@riiiyazzz) reported
@Airtel_Presence I reprtd for freqt disconnection (10001525012) but full day connection gone. Am registering complaints since 2 or 3 months, but all efforts r in vain in-spite of static IP . Am nt sure u guys r going 2 help/fix. May have 2 migrate to Act. @ACTFibernet offers plz
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SHIVANG BELWARIAR
(@shivang_cool) reported
@ACTFibernet Please tell me about compensating about the 3 days of prepaid service which I've lost till today.
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Manish Srivastava
(@Manish_334) reported
@ACTFibernet This is frustrating, I was told by ACT customer support agent that refund will be processed by Monday morning , Now ticket is closed without giving resolution, extremely bad experience. @TRAI @consumerforum_
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Karthik Ramachandra
(@heegu_unte) reported
@ACTFibernet I'm unable to login to your app for the past 2wks. When I enter the OTP it says it is incorrect. I hv uninstalled and reinstalled the app 2 times but result is the same. Can you fix this?
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Ashwani
(@AshwaniRautela) reported
@ACTFibernet do ndot close ticket without resolution. SR10163492179694 Always you guys give this pathetic service. Call me
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Sameer khan
(@write2samkhan) reported
@ACTFibernet 5 days without internet. Can you explain why such delay to fix the issue? I made numberous calls to ur customer care and spoke to local field agents. Sameer Khan Account No: 103471445618