ACT Outage Report in Kūkatpalli, Rangareddi, Telangana
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Kūkatpalli, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kūkatpalli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 19: Problems at ACT
ACT is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (19%)
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Total Blackout (11%)
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E-mail (3%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Kūkatpalli, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Kūkatpalli, Telangana
Latest outage, problems and issue reports in Kūkatpalli and nearby locations:
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Salabath
(@SalabathMalik) reported
from
Hyderabad, Telangana
@ACTFibernet no internet connectivity from last 48 hours already complaint raised with your customer care but no response. You guys are ruining my work from home. Very pathetic service. My act a/c no: 101371154024 SR10139399071412
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K. S. Alok Ranjan
(@ksalokranjan) reported
from
Rājendranagar, Telangana
@ACTFibernet Just to let you know that the issue is resolved. Please make a note of steps you took to resolve for future use.
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Subhash Keer #StayHome
(@subhashkeer) reported
from
Hyderabad, Telangana
@ZEE5India I want to cancel my premium account subscription. Could you please help me out. Thanks, CC: @ACTFibernet
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Paulami Sen
(@Paulami309) reported
from
Hyderabad, Telangana
@ACTFibernet Hello! WiFi isn’t connecting for hours now! Bill fully paid and tried to switch it on and off numerous times. Can’t connect with customer service as well. Please tell us what to do
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Kali Krishna
(@KaliKasivajjula) reported
from
Rājendranagar, Telangana
@ACTFibernet @mail2acthyd Y act is closing the service request with out solving the complaint.. I have raised many and ticket is being closed immediately. Please take immediate action on below issue. Ticket no:SR10139219935932
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Dilip Jain
(@Rajveer2388) reported
from
Hyderabad, Telangana
@ACTFibernet Hi Team, I have registered the complaint on 28/04/2020, but couldn't any solution on this even after mentioning to complete on priorty. Ticket no: 10138904593292.
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Tejas Mhaskar 🇮🇳
(@mhaskartejas) reported
from
Rājendranagar, Telangana
@ACTFibernet Disconnection issue has been frequent recently.
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Soumya Darshan
(@SoumyaD114) reported
from
Rājendranagar, Telangana
@ACTFibernet I am not able to use internet for which I have registered complain. Got a call from field technician for house visit but there is no sign of him. There is no number of the tehnician given. Not able to contact customer care also. Kindly help.Facing issue with WFH
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Vishwa Talati
(@vishwatalati07) reported
from
Rājendranagar, Telangana
@ACTFibernet Also - Internet speed went down drastically from ACT and there is no solution given to it yet. Till the time the complain is open it is working ok. After that it is back to its worst. This also you should mention.
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Anurang Agarwal
(@anurang_agarwal) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernet still waiting for your customer service.associate to give a satisfactory reply....
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Hariprasad Naidu
(@yhariprasad) reported
from
Rājendranagar, Telangana
@ACTFibernet Hi Team, My Name is Hariprasad Yadagiri. I took connection from ACT Fibernet. But unfortunately some personal reasons I want to cancel my account and I need my amount refund. Till now cabling etc was not completed. My registered mobile no: 9030259573, 101376726441
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Rohit Rawat
(@rohit11rawat) reported
from
Nerādmet, Telangana
@ACTFibernet raised a Complaint Ticket for internet not working thru your App 👍 But how do I raise a complaint for poor customer service 🤔 #COVIDー19 #wfh #poorcustomerservice
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Subhash Reddy Aedla
(@sraedla) reported
from
Hyderabad, Telangana
@ACTFibernet Internet speed these days is a big issue, out of 40 mbps speed most of the times it’s less than 5 mbps, when complained the speed will be ok for a day or two, thereafter the same issue repeats ... fed up
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Citizen with Social Responsibility
(@WithCitizen) reported
from
Hyderabad, Telangana
@ACTFibernet you day, Dear Customer, Your ACT Fibernet Ticket no:SR10138851479472 has been registered. We find ACT connection is intact and working. In case issues, we recommend you to please switch off your router, wait for 10 mins and switch on. Fyi, Mylord ROUTER not installed
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Nareen Kumar
(@bnareen) reported
from
Hyderabad, Telangana
My internet not working since yesterday i.e.13.05.2020. Raised the service request with SR110139687432962. Please look into this issue, due to this I cant work from home. Please restore it as soon as the possible ACT, act fast. #WFH @ACTFibernet @ACTFibernetHYD
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ay5
(@anandwhy) reported
from
Rājendranagar, Telangana
@ACTFibernet Pls help and make it fast. We have calls and presentations. Automated msg ahould come to your server if our main box not working. Use Technology we r in 21st century same old tickets and you guys come in 24 hrs this is slow process. @BSNLCorporate @bsnl_tt
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Noor Arman
(@NoorArman4) reported
from
Hyderabad, Telangana
Hey @ACTFibernet, this is keep you informed that internet speed is very down. I called so many times to the concern person. Could you please resolve the issue ASAP.
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Ashwan Kumar| اشوان كومار
(@Ashwan18) reported
from
Rājendranagar, Telangana
@amazonIN @cyberabadpolice @cpcybd @hydcitypolice kindly allow amazon to deliver router-modems as it is getting difficult for us to work from home in these times. Even @ACTFibernet people couldn’t help due to restrictions
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trashca9
(@trashca9) reported
from
Rājendranagar, Telangana
@ACTFibernet Hi, we are already an existing act customer registered mobile number- 8885382919. Kindly provide the connection. I will recharge for 3 months.
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cypher
(@Brewmaster_go) reported
from
Rājendranagar, Telangana
@HathwayBrdband why don't you care about your customers. 2 days since your modem stopped working, innumerable calls to your customer care everytime i get a response that issue will be fixed before completion of 2hours yet 2 days over now.@airtelindia @ACTFibernet #Covid_19india
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Irfaq Raza
(@iRazaSyed) reported
@ACTFibernet If you’re not willing to setup their connection. Then why take payment and documents. Waste time? Your team has been wasting time cooking up reasons to not install. I’ve shown them multiple power points but they’re lazy to even set it up. Daily wasting time. Cancel
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venkat nandipati
(@monu_coolguy) reported
@ACTFibernet sent a DM and still no response. I need a refund for the entire time I lost internet. This is just pathetic service
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krishna
(@Krish3Nair) reported
@ACTFibernet My ACT internet connection has been down for 3 days. I made multiple calls but no resolution yet (SR10377098807884) is getting updated with ETA and I am getting a regret message almost daily. But no solution yet so am planning for alternative ISP
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durga shankar pandey
(@PandeyShankar_6) reported
@ACTFibernet Ticket SR10177059529584 And I am getting same response from past three days like issue will be resolved by 21:00pm . Either solve the problem or give refund . I am tired of this . While other ISP are doing good in my area but only act facing electricity issue.
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No
(@MeEgalitarian) reported
@ACTFibernet I have been hearing this joke for a long time now. After the language I have heard from your engineers and customer service, I am not interested in using act ever in my life again.
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Babu Venkataraman
(@BabuVenkataram1) reported
@ACTFibernet When u weren’t providing the service due to ur various internal factors, u didn’t extend the service for those days or hrs, the moment u see the bill is unpaid, w/o any hesitation u simply shut the service. Wow, excellent job. 🤝🤝🤝. If u have option for Postpaid, let me know
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WittyWizardry
(@Witwag) reported
I have experienced unsatisfactory service from @ACTFibernet, as there has been no reliable internet connection for the past four days. @JioCare, could you assist me?
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sreekar VK18
(@sreekarsreekar3) reported
@ACTFibernet 1 WEEK without internet! @ACTFibernet how long is ‘longer than expected’? Ticket ID: SR10177055035084. Stop giving copy-paste replies and FIX the issue. Are we paying for false promises?
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kartheek reddy
(@kartheekc92) reported
@ACTFibernet customer service is unacceptable—relentlessly pushing for upgrades, then failing to deliver any real support. Tickets are ignored, and technicians never turn up, leaving customers stranded and unheard.
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Rajat
(@rajatshah2006) reported
@ACTFibernet Zero support ..pathetic service ..not recommended at all...This is the worst wifi service i have seen...They are not having any standard..kind of local..