ACT Outage Report in Kūkatpalli, Rangareddi, Telangana
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Kūkatpalli, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kūkatpalli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 07: Problems at ACT
ACT is having issues since 11:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (20%)
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Total Blackout (8%)
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E-mail (2%)
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Phone (1%)
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TV (%)
Live Outage Map Near Kūkatpalli, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Kūkatpalli, Telangana
Latest outage, problems and issue reports in Kūkatpalli and nearby locations:
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K. S. Alok Ranjan
(@ksalokranjan) reported
from
Rājendranagar, Telangana
@ACTFibernet So you will never provide internet anymore?
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seshu koduri
(@SeshuKoduri) reported
from
Rājendranagar, Telangana
@ACTFibernet Our work is hampering due to your frequent network issues.
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K. S. Alok Ranjan
(@ksalokranjan) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD @ACTFibernet again recorded message came that it's delayed. What is the problem with your engineers? Aren't they sure if themselves? It's been more then a week the internet is down! What are you doing?
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Ktwodee
(@ktwodee) reported
from
Rājendranagar, Telangana
@ACTFibernet I am a customer since 2016. Was at hometown for 9 months so got the connection deactivated. Waiting for a reconnection since 23rd. Tech team is waiting for approval from Reconnection team to replace cable. 4 days past no service yet. This is pathetic.Acc 101013138447
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rb
(@iamrameshballa) reported
from
Rājendranagar, Telangana
@ACTFibernet Is it regular practice once in a month to remind my net not working, after paying for 6 months advance. I want to connect to ur top management. Pathetic performance in last 2 months 3 times same issue
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Amith Dubey Official 🇮🇳
(@amij24) reported
from
Rājendranagar, Telangana
@ACTFibernet No internet since yesterday, plz resolve the issue at the earliest Your ticket SR10163956397964 is tentatively expected to be resolved by 1/21 (MM/DD) between 13:00 to 16:00. Team ACT @DoT_India #workingfromhome
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anilraviteja
(@anilraviteja) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet None of your team is responsible in clearing the issue. Logged a compliant on 18th Dec 2021. And it is been 1 month and issue still lot looked in to
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Santosh kumar Kamati
(@Santosh0323) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet @ACTFibernet ACT Acc No: 101010982268 Dear Worst Service Provider, Don't you feel ashamed by providing such bad service. In a span of 30days your service got effected 3 times (Dec 20th,Jan 14th & Jan 21st). Remove the boxes from my apartment.
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Srikanth Bhamidi, CPTD
(@Sri_Learning) reported
from
Medchal Malkajgiri, Telangana
Hello @ACTFibernet I would want to downgrade my plan from 300mbps to 150mbps, please help me out on this as I wound not need enhanced speeds anymore..
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deepesh jain
(@deepesh81794347) reported
from
Hyderabad, Telangana
@ACTFibernet User ID: 101439406740 .Internet hasn't been working since today morning. Wasting our time towards toll free number given by @ACTFibernet .Unable to proceed work from home today . Irresponsible approach towards the problem from @ACTFibernet.Complained on app
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Sujata Tiwari
(@SujataT07213890) reported
from
Rājendranagar, Telangana
@bada_paww @ACTFibernet So true... Their service is pathetic. Frequent disconnections. My net is not working since last 12 hours. When I call their customer care, they get away with some flimsy reason with no solution. Imagine the work getting hampered during WFH in pandemic.
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Sujata Tiwari
(@SujataT07213890) reported
from
Rājendranagar, Telangana
@ACTFibernet You guys are worst of the humans. Just now someone called me from ACT technical team and he was down right RUDE. Worst of customer experience from ACT. You guys ROT.
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K. S. Alok Ranjan
(@ksalokranjan) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD And now it's saying by tomorrow it will be fixed!! #CustomerCare at it's worst. How can one rely on you for #WorkFromHome ???
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Ktwodee
(@ktwodee) reported
from
Rājendranagar, Telangana
@ACTFibernet Within 24 hrs of reconnection no services. Your engineering does not come nd does all sorts of troubleshooting over phone trying2 fix router. I have a spare router nd that too is not connecting. Now his phone is switched off. My office nd child's school goes for a toss tomorrow.
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Aleem
(@AleemuddinMuhd) reported
from
Hyderabad, Telangana
@ACTFibernet Neither the problem got resolved nor you arranged a call. #worstservice #PoorResponse
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anilraviteja
(@anilraviteja) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet when can I get the response to my problem which I asked on DEC 18 2021. it been one month and the issue still persists. Are you guys their to solve customer issues?? Pls move out if your unable to solve the customer. #actfibernetworst #worstserviceprovideract
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K. S. Alok Ranjan
(@ksalokranjan) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD So you closed SR10163698351524 without resolving the issue. Then Rohit called and Area Manager and Technician called at 5pm that someone will come. New SR10163754073819 generated. And still without internet. What the hell is happening! Hub box is at my home! What Permission!!
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Dr vikram Sharma
(@drvikramsharm) reported
from
Rājendranagar, Telangana
@ACTFibernetHYD @ACTFibernet There has been an issue with the act service no one to correct it,nobody is even gives priority .I am stuck with issue of having to consult patients on line and I cannot do the same
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AskMe
(@vgcofeeclub) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Finally temporarily the problem resolved after reaching out to your local service personnel Srikanth
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K. S. Alok Ranjan
(@ksalokranjan) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD @ACTFibernet hope this week long internet down in issue is resolved today.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Ativ Alok Mittal
(@mittal_ativ) reported
Shock to see such a bad service and behaviour #ACTFibernet # P Bhaskara
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Subash.B
(@SubashB27529871) reported
@ACTFibernet Let's see this how long it will take after I put my complaint here. Whichever team cal me they shd mgr level.bcoz engineer not picking my calls, I don't wants names to be put here. Final stage I will tell all name who I try calling them & no response.
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Srikanth
(@srikm78) reported
@ACTFibernet no internet from few hours and raised a complaint SR10265209520104. Call cs and was told it will be fixed in 24 hrs 😳 #highprice #belowaverage service and no additional benefits compared to other providers. High time to shift to others
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Anupam Mishra
(@xanupammishra) reported
@ACTFibernet Now team had connected the box to neighbour's electricity meter. But problem remains. In case electricity supply is disrupted, even if I have power back up, i am still going to face no internet. So let's simplify it, give my connection power from my electricity supply.
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Subash.B
(@SubashB27529871) reported
@ACTFibernet every 2nd day I hv to cal the customer care & check there only sorry information.whenever I call the engineer they wil not pick my calls.customer care has informed complaint has been escalate to next level & they will getting in touch with me.
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Pradee
(@Pradee72078039) reported
@ACTFibernet On 17th your colleague has said he raised a ticket for my query but he laid if he had not said that I would have gone for change of plan, he lied he did not raise the the ticket why now y disconnected lack of customer service...
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Shashikanth Belde
(@shashikantbelde) reported
@ACTFibernet i got a net issue yesterday afternoon and you guys are saying the resolution will be by today 6pm. My weekend will be over the time you resolved. Need to improve on customer service and resolution time.
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Manjesh Pathak
(@pathakmanjesh) reported
@ACTFibernet pathetic internet service providers , employed gang of fraudster who provide false information to the customer.
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PreethiSharma
(@Preethi24275236) reported
@ACTFibernet @ACTFibernet. I have an Issue with my Internet and this happens every month. My internet is not working and when raised ticket number it is being closed without any resolution. Please fix this issue permanently. If not I will have to go to @consaff
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Ganesan Sankaran
(@_ganesans) reported
.@ACTFibernet just irritating and frustrating - raised a ticket for NO power backup (battery issue) - closed. raised twice more - both closed without reason and resolution - stupidity to say the least on ACT part