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ACT Outage Report in Kūkatpalli, Rangareddi, Telangana

Why is my ACT service not working?

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Full Outage Map

Problems in the last 24 hours in Kūkatpalli, Telangana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kūkatpalli, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  • 66% Internet (66%)
  • 25% Wi-fi (25%)
  • 7% Total Blackout (7%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Live Outage Map Near Kūkatpalli, Telangana

The most recent ACT outage reports came from the following cities: Hyderabad.

CityProblem TypeReport Time
Hyderabad Wi-fi 24 hours ago
Hyderabad Internet 2 days ago
Hyderabad Total Blackout 5 days ago
Hyderabad Internet 7 days ago
Hyderabad Internet 7 days ago
Hyderabad Internet 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Kūkatpalli, Telangana

Latest outage, problems and issue reports in Kūkatpalli and nearby locations:

  • rajeshharsh4
    Rajesh Harsh (@rajeshharsh4) reported from Rājendranagar, Telangana

    @ACTFibernet following with your customer support, nodal &appellate since last 2months plus but not getting final resolution @TRAI Very clearly can anyone explain me why is it the waiver Rejected. Pls explain and Happy to take quick call

  • Ratankumar9160
    Ratan kumar (@Ratankumar9160) reported from Rājendranagar, Telangana

    @ACTFibernet Not getting internet from afternoon, Can't able to raise complaint because your act application is not supporting, Can you please get me a solution as soon as possible 🙏

  • trashca9
    trashca9 (@trashca9) reported from Rājendranagar, Telangana

    @ACTFibernet Hi, we are already an existing act customer registered mobile number- 8885382919. Kindly provide the connection. I will recharge for 3 months.

  • vishwatalati07
    Vishwa Talati (@vishwatalati07) reported from Rājendranagar, Telangana

    @ACTFibernet : Internet is very slow. I have raised complaints 6 times but no resolution yet.

  • vishwatalati07
    Vishwa Talati (@vishwatalati07) reported from Rājendranagar, Telangana

    @ACTFibernet Also - Internet speed went down drastically from ACT and there is no solution given to it yet. Till the time the complain is open it is working ok. After that it is back to its worst. This also you should mention.

  • yhariprasad
    Hariprasad Naidu (@yhariprasad) reported from Rājendranagar, Telangana

    @ACTFibernet Hi Team, My Name is Hariprasad Yadagiri. I took connection from ACT Fibernet. But unfortunately some personal reasons I want to cancel my account and I need my amount refund. Till now cabling etc was not completed. My registered mobile no: 9030259573, 101376726441

  • WithCitizen
    Citizen with Social Responsibility (@WithCitizen) reported from Hyderabad, Telangana

    @ACTFibernet you day, Dear Customer, Your ACT Fibernet Ticket no:SR10138851479472 has been registered. We find ACT connection is intact and working. In case issues, we recommend you to please switch off your router, wait for 10 mins and switch on. Fyi, Mylord ROUTER not installed

  • anuragr58769582
    anurag reddy (@anuragr58769582) reported from Hyderabad, Telangana

    @ACTFibernet Even today Iam facing sooooo much Problem @ACTFibernet

  • Brewmaster_go
    cypher (@Brewmaster_go) reported from Rājendranagar, Telangana

    @HathwayBrdband why don't you care about your customers. 2 days since your modem stopped working, innumerable calls to your customer care everytime i get a response that issue will be fixed before completion of 2hours yet 2 days over now.@airtelindia @ACTFibernet #Covid_19india

  • KalyaniMuktevi
    Kalyani Sharma (@KalyaniMuktevi) reported from Hyderabad, Telangana

    @D5habib @Ilovehyderabad @nuts2406 @smileysnaps @raziasworld Their call center has very limited resources ..As per the CEO @ACTFibernet mail rec'd ..So it might take it's sweet time to get the issue resolved

  • NoorArman4
    Noor Arman (@NoorArman4) reported from Hyderabad, Telangana

    Hey @ACTFibernet, this is keep you informed that internet speed is very down. I called so many times to the concern person. Could you please resolve the issue ASAP.

  • rohit11rawat
    Rohit Rawat (@rohit11rawat) reported from Nerādmet, Telangana

    @ACTFibernet raised a Complaint Ticket for internet not working thru your App 👍 But how do I raise a complaint for poor customer service 🤔 #COVIDー19 #wfh #poorcustomerservice

  • MadhuManda
    Madhusudan Manda (@MadhuManda) reported from Medchal Malkajgiri, Telangana

    Hi @ACTFibernet can u help install my connection. It’s been 6 days since I paid and the dates have been shifting on a daily basis. Pls give a fixed timeline . A/c no 101380107409

  • shashwat1983
    Shashwat Gehenwar (@shashwat1983) reported from Medchal Malkajgiri, Telangana

    @ACTFibernet first complaint number SR10138138554762 raised on 8th. raised another one today SR10138448405302. The net keeps dropping & not consistent. There was no feedback call & the issue closed from your side. Request u to kindly look into it as internet today is our lifeline

  • Jithend83418308
    Jithendra Kulakarni (@Jithend83418308) reported from Hyderabad, Telangana

    @ACTFibernet I got conctn on 13Apr20 lctn Sharada Nagar Mhptm Hyd ordered wit wifi router.thy hav conctd and actvd but didn't receive wifi router.if i try to reach sales team thy gave me another technician nbr(9553644113kumar)its swtchd off. Pathetic service which I nvr expected

  • Ilovehyderabad
    Sanghamitra Malik (@Ilovehyderabad) reported from Hyderabad, Telangana

    @D5habib @KalyaniMuktevi @nuts2406 @smileysnaps @raziasworld @ACTFibernet I hope the problem gets resolved tomorrow.

  • vinodkaparthi19
    KA.... Vinod (@vinodkaparthi19) reported from Hyderabad, Telangana

    @ACTFibernet Dear Subscriber, Services to your ACT plan A-Max 425 are scheduled for suspension tomorrow as dues of Rs. 501.5 remain unpaid. Request immediate bill payment via ACT Selfcare Portal, Mobile App or ACT website to avoid uninterrupted service. -Team ACT

  • anandwhy
    ay5 (@anandwhy) reported from Rājendranagar, Telangana

    @ACTFibernet Pls help and make it fast. We have calls and presentations. Automated msg ahould come to your server if our main box not working. Use Technology we r in 21st century same old tickets and you guys come in 24 hrs this is slow process. @BSNLCorporate @bsnl_tt

  • Ashwan18
    Ashwan Kumar| اشوان كومار (@Ashwan18) reported from Rājendranagar, Telangana

    @amazonIN @cyberabadpolice @cpcybd @hydcitypolice kindly allow amazon to deliver router-modems as it is getting difficult for us to work from home in these times. Even @ACTFibernet people couldn’t help due to restrictions

  • ashulaw11
    aditya kolasani (@ashulaw11) reported from Rājendranagar, Telangana

    @ACTFibernet need help please since 0700 today my internet has been down tried all the faq and troubleshooting steps also call centre unable to reach please help with this

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • karthi81758728
    karthi (@karthi81758728) reported

    @ACTFibernet Team, upset with your customer support of not resolving internet connectivity issue upon multiple follow-ups and NO proper response. I am sadly would like to stop availing ACT Fibernet internet service. Let me the procedure to unregister the service. Thank you.

  • ManognaRavikum2
    Manogna Ravikumar (@ManognaRavikum2) reported

    @ACTFibernet your customer service sucks!!!Four people in our house are without internet during online classes/work...its been two days since we last complained and yet there is no resolution.

  • RahulJo19632134
    Rahul Joshi (@RahulJo19632134) reported

    @ACTFibernet How is it that ACT network happens to be reliable but it's service personnel are incredibly slack. I have been waiting for 3 days to be called so I may have the network reconnected in my new house and the buck keeps getting passed. This is not just frustrating but also very sad

  • imAkashM
    Akash Mishra 🇮🇳 (@imAkashM) reported

    @ACTFibernet the quality your of service in #vizag is decreasing day by day. Had a broken fibre cable issue, raised the request and entire day passed but no technician even visited the location and when being called, they cut the call from front.

  • KrishD6
    Bala krish (@KrishD6) reported

    @ACTFibernet Issue not resolved yet. Your timeline closed yesterday itself. It been beyond 24 hours still you guys hesitate to contact regarding my update. I paid 1000 and not providing me refund not router. Almost 1 year and shows your customer service works

  • Manohar_Reddy97
    Im Manohar Reddy (@Manohar_Reddy97) reported

    @ACTFibernet Can i know when this issue going to be resolved??

  • suman555
    Suman555 (@suman555) reported

    @ACTFibernet I am facing problem with my broadband connection since Saturday can you please help me out to get it resolved Request No. SR11558689508832

  • bestSEObet
    anilkrp (@bestSEObet) reported

    Anyone in India using @ACTFibernet and its pathetic service? My internet went kaput on 5th May on a pre-paid connection ending on 17th June. They are still processing the refund. Service for them is a joke. Sent 100 emails getting reassuring replies but no refund. #cheats?

  • BharanikanthST
    Bharanikanth S Tirumala (@BharanikanthST) reported from Rājendranagar, Telangana

    @ACTFibernet dooms day is not far for you guys! Pathetic is the understatement for the service you guys provided. Router not collected yet. Shifting not initiated yet after 3 days of waiting. I don’t have words to explain the kind of poor service you provide.

  • Vishalpal__
    Vishal Pal (@Vishalpal__) reported

    @excitel_rocks Facing terrible internet speed I raised a ticket also on Excitel app, the internet is dropping since yesterday What a crap service you are giving I m using a 100mbps plan & u are giving 7mbps r8 now after my plan got expired I definitely go with @ACTFibernet