Airtel India outages and service status in Sāntrāgāchi, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Airtel India generated 2 outage signals in the last 24 hours around Sāntrāgāchi, including 2 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received May 25, 12:15 PM GMT+5:30.
- Internet (53%)
- Total Blackout (21%)
- Phone (15%)
- Wi-fi (9%)
- E-mail (2%)
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours in Sāntrāgāchi, West Bengal
The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Sāntrāgāchi, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 25: Problems at Airtel India
Airtel India is having issues since 10:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sāntrāgāchi, West Bengal
The most recent Airtel India outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
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Internet | 4 hours ago |
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Kolkata
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Internet | 4 hours ago |
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Kolkata
|
Internet | 1 day ago |
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Kolkata
|
Internet | 2 days ago |
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Kolkata
|
Total Blackout | 2 days ago |
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Kolkata
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Phone | 5 days ago |
Nearby cities with recent reports
12 recent signals
Community Discussion
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Airtel India Issues Reports Near Sāntrāgāchi, West Bengal
Latest outage, problems and issue reports in Sāntrāgāchi and nearby locations:
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Yash Nathvani (@yash_nathvani) reported from Kolkata, West Bengal@airtelindia @Airtel_Presence as a customer of yours for over a decade I am tired of your service and might just have to surrender six of my accounts and move to other service providers. It’s surprising that even in the most prominent areas of Kolkata, you do not have your optic
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Karan Chopra (@im_karanC) reported from Kolkata, West Bengal@airtelindia I'm using d2h for last 5 years...this year's inhave paid 150 four times and 900 in sept...again connection problem..how many times should i pay...should i shift to tata sky....d2h 3024489391..calling the engineer arif 8617794376 to whom I paid 900.south kolkata
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Ashutosh Ojha (@iamAshutoshOjha) reported from Kolkata, West Bengal@airtelindia Worst service provider in Kolkata. No response from Airtel support.
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Ashutosh Ojha (@iamAshutoshOjha) reported from Kolkata, West Bengal@airtelindia Could you please share me the update? Worst services ever.
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Yash Nathvani (@yash_nathvani) reported from Kolkata, West BengalEvery single month. Every single month since my service has been activated. And now you say you will not compensate your client? @airtelindia @Airtel_Presence I should just discontinue the other 3 connections I have with you.
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محمد رفیق (@Rafiqu53) reported from Kolkata, West Bengal@IBMNews @airtelindia Dear sir, Yesterday after 3years one tecnical person visited my place he tried in front of him Speed increase up to 25 MB,and promiss wil better 2 days In this respect please find attached speed again not even one MB, this problem I am facing last 4 yrs Md Rafique,8981171937
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SOMNATH DUTTA BANIK (@BANIKDUTTA) reported from Kolkata, West Bengal@airtelindia already applied for Airtel black connection but it was not happened. After 7days also money was not returned into my account. I think Airtel cheating other customer also as they did with me.
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soumyadeep hait (@soumyadeephait1) reported from Kolkata, West Bengal@airtelindia @Airtel_Presence i got my free Amazon prime but it is not working and guys dont have any solution that’s how you behave with airtel black customers
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Shashwat Srivastava (@shashwat19jan) reported from Kolkata, West Bengal@Airtel_Presence @PrateekAgru @airtelindia if you close down your broadband service it will be good for all. The worst thing is these cheaters charge a hefty nin refundable amount for installation so that customer will have no option but to stick to their services. Jio fiber is the best in this way
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Promit Chaudhuri (@ProMitC16) reported from Kolkata, West Bengal@airtelindia please confirm about the network blackout situation in Kolkata. SIM cards, wifi hotspots nothing seems to be working. Requesting @airtelindia to take action as soon as possible. #AirtelDown #networkdown #Kolkata
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Sanjay Sengupta (@SanjayS83328754) reported from Kolkata, West Bengal@ViCustomerCare I am porting my Vi number to @Airtel_Presence @airtelindia Till date no resolution after several requests and complaints .. Switching to Airtel now
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Nikki Bafna (@NikkiBafna4) reported from Kolkata, West BengalHello @airtelindia why network has suddenly gone in my area. Kolkata 700002. Is there any issues with your network? #aritel #networkissue @aritelindia
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Surajit Hazarika (@Hazarika07) reported from Kolkata, West Bengal@airtelindia @Airtel_Presence broadband service in Kolkata is pathetic.. inspite of several complaints it has not improved
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KUMAR KISLAY (@kislay_79) reported from Kolkata, West Bengal@airtelindia @Airtel_Presence Air tel network is shut down in kolkata #airtelnonetwork
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Yash Nathvani (@yash_nathvani) reported from Kolkata, West Bengal@airtelindia @Airtel_Presence if a month has 30 days, your internet services do not work for 26 days. This hampers the growth of my business and inefficiency. Write a complaint and it takes forever for your team to fix the issue. Half the time your technicians deny to service.
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Raj Pritam Mitra (@RajPritamMitra1) reported from Kolkata, West Bengal@airtelindia @Airtel_Presence just pathetic, complete network drop in Kolkata and surrounding areas for airtel. #AirtelDown
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Manjari Selections (@ManjariSelec) reported from Kolkata, West Bengal@Airtel_Presence @airtelindia I am sorry to inform you that no person has contacted us or not taken any pain to resolve the issue of SR No. 1014304709 other SR Nos are: 101430442382, 10143037607 & 10143047895. All connections are down with RED Light blinking in Modem.
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luvmyself (@iluvmyselfaish) reported from Kolkata, West Bengal@airtelindia stop sending messages for airtel black or Airtel fiber when u cannot provide the service. I paid too for it and then ur technician says it can't be done . Hopeless....
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Shashwat Srivastava (@shashwat19jan) reported from Kolkata, West Bengal@airtelindia First give your service for basic broadband.. and deliver what is promised while making new customer.. worst service i have seen
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Manish Sikhwal (@manishsikhwal84) reported from Hāora, West Bengal@Airtel_Presence @airtelindia Airtel fraud company hai...... Don't use Airtel service.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Gammae | अल्पज्ञ (@p_gammae) reported@Airtel_Presence What kind of cooperation do you expect from my side? I waited for 2 days without escalating the matter. Now the 3rd day is also passing, and the issue still persists with no support from @airtelindia.
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Sid (@Siddhh68) reported@Airtel_Presence @Airtel_Presence @airtelindia still no update and not a single call from your side. Engineer is assigned before 2 days but no contact made with me till now. So you take money for installation and make no contact with the customer.
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Mahesh (@DineshMB24) reported@Airtel_Presence @Airtel_Presence @airtelindia Worst broadband experience. Almost 24 hours with no WiFi/internet and this issue has been happening continuously for the last 10 days. Every time your team says “issue permanently resolved” but the problem repeats again and again. #Airtel #AirtelDown
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G.N.Dubey (@gndubey91) reported@Airtel_Presence @airtelindia I never imagined that Airtel could provide such a pathetic service. On May 22, 2026, I made the payment for an Airtel AirFiber installation at my residence in Garhwa, Jharkhand.For the past three days, the technicians have been visiting my house
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tushargathade (@tushargathade) reported@airtelindia @Airtel_Presence This has become absolutely unacceptable. I recharged my broadband connection, lost internet within days, waited through repeated false assurances, and after temporary restoration the connection failed again within 2 days. For over 5 days I have faced recurring outages, ignored DMs, unanswered emails, missed promises from support teams, and no real accountability. What is more frustrating is that neighbors using Airtel in the same area have working internet while I continue receiving the same “area outage/upgradation” explanation repeatedly. Customer care contact options are nearly impossible to access and even escalation channels are not responding properly. At this point this is no longer a temporary technical issue but repeated service failure and poor customer support experience. I no longer want troubleshooting. I want immediate permanent disconnection of my broadband connection along with closure request confirmation and refund/adjustment for the unusable service period. Please stop automated replies and provide actual resolution.
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Ravi Chandel (@rchandel82) reported@Airtel_Presence our society with 450 homes , having good airtel mobile & fiber presence but we do not have any signal in our BASEMENT parking. Please address this and let me know the further process. @airtelindia
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Mahesh (@DineshMB24) reportedCompensation for continuous service disruption for the last 10 days Please treat this as a high-priority complaint and resolve it immediately. @airtelindia @Airtel_Presence
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Anchor Kritika Bhatnagar (@kritika080101) reportedI sent you my all details in your dm.and this is problem of every citizen using your wifi in kashmere gate.Don’t know when this problem gets solved @airtelindia #badexperience #airtelblack
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Mr. Veer Pratham Saxena (@pratham0911) reported@ganeshsonawane @airtelindia Get a local WiFi installed. Airtel is worst
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ATHARV SHIRSAT (@atharvshirsat1) reported@airtelindia No proper network since last 3 days. Very poor speed.