BSNL outages and service status in Pānchuria, West Bengal
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- BSNL generated 2 outage signals in the last 24 hours around Pānchuria, including 2 direct reports.
- The most common problems reported in this area mention Phone, Total Blackout, and Internet.
- The most recent signal from this area was received Aug 31, 1:16 PM GMT+5:30.
- Phone (46%)
- Total Blackout (42%)
- Internet (13%)
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Problems in the last 24 hours in Pānchuria, West Bengal
The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Pānchuria, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 31: Problems at BSNL
BSNL is having issues since 01:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Pānchuria, West Bengal
The most recent BSNL outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Phone | 6 hours ago |
|
Kolkata
|
Internet | 9 hours ago |
|
Kolkata
|
Internet | 4 days ago |
|
Kolkata
|
Total Blackout | 8 days ago |
|
Kolkata
|
Phone | 11 days ago |
|
Kolkata
|
Phone | 14 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BSNL Issues Reports Near Pānchuria, West Bengal
Latest outage, problems and issue reports in Pānchuria and nearby locations:
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Arka Banerjee (@arka_790) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate I Want Bsnl Retailer Sim For My Shop To Do Recharge & Activation. Not Getting Any Contact Of Bsnl Distributer. Can Someone Help Me?
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Surajit Mondal (@mondal_surajit) reported from Kolkata, West BengalNo BSNL landline connection at North Kolkata 033-25558969 since #CycloneAmphan, complaint lodged, but no action taken till now! #PhoneDead @BSNL_KOTD @BSNLCorporate @DoT_India
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Mani Almal (@manialmal) reported from Kolkata, West Bengal@BSNL_KOTD Mail was sent given faulty LL number. Still dead but get daily SMS for payment. This is BSNL work culture and customer care?
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Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal@BSNLCorporate Thanks For Replying. I hope this problem is solved soon. We firmly believe that #BSNL will not disappoint us. My BSNL number-9903227227 Alternative Number-9143395122 For further Communication. Till network restoration we are not able to use Internet facility.
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Subhajit Chatterjee (@Subhaji78801939) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate @BSNL my FTTH down for 2 days now, I am not able to work for 2 days. Tried all option but still no luck. Not sure why do you guys even exist wasting people money doing nothing.
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Rana (@RanaBha44995352) reported from Kolkata, West Bengal@BSNL_KOTD does BSNL WiFi Broadband service available in Sarsoona area?
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Chiranjit Swarnakar (@ChiranjitSwarn3) reported from Kolkata, West Bengal@BSNLCorporate @BSNL_KOTD My mobile number is 8759785012, Now my kids have online classes due to closer of school, But BSNL having very slow internet service at my location. In that case Due to slow internet, I have facing many problems. Kindly provide first internet in my area.
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Ravi Menon (@RaviMen48172263) reported from Kolkata, West BengalBsnl wake up!!!! How many days do you take to rectify a faulty complaint. Are we still in stone age.... and we are talking digital india..Disgusted with your service
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Abhinandan Ray Misra (@abhinandanmisra) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate Pathetic service from BSNL CALCUTTA TELEPHONES - 03325568669(LANDLINE)DEAD, NO RING, Auto receiving, noise, complain being closed without action repeatedly. Unable to reach officer and lineman on mobile. Docket number 15492984932. Completely Fed up!
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Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal@BSNLCorporate Today a fraud had called me at my land line number saying he is calling from Bsnl Customer care and asked me to download QS from play store on my mobile I got saved luckily. Pls trace this guy down I am bringing this to your notice.
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Amit Baidya (@AmitBai17059834) reported from Kolkata, West Bengal@BSNLCorporate @DoT_India @BSNL_KOTD @TRAI Dear Sir, I have been applied for bsnl wings service & my register no 9007212164 & wing no 8902989579After registration I have paid Rs. 707( PSU EMPLOYEES TARIFF). But till date bsnl doesn't provide anything via email. What should I do.
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Amitava Saha (@amitavaim) reported from Kolkata, West Bengal@airtelindia @consumerforum_ I just ported from BSNL 3g to Airtel 4g. 9830771819. Airtel 4g is pathetic. Poor network for internet facilities. Why u guys are fooling customer?
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sushil mishra (@sandhan147) reported from Kolkata, West Bengal@MobiKwikSWAT I have just recharged no 9432846569 amt 118 BSNL. Amount debited from account but no not recharged. Please help.
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Sukumar Goswami (@SukumarGoswam14) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate Hi kindly look into this my landline is not working since long time (from last 7 month )I have made few complain against d same but still issue not resolved . It a a worst experience for me in ever. Very poor service @bsnl 033_24491161/64
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Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal@BSNLCorporate @BSNL_KOTD It is not a matter of one day or one month.We have been facing this problem for many years, so we have been forced to stop using BSNL for Internet.Despite repeated complaints, no solution was found.Send one of your representatives to our area to test intenet. Thanks
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Narayan ch Das (@NarayanchDas18) reported from Kolkata, West Bengal@BJP4India @AmitShah What is the utility of Social Media if they can't help their Users? From 17.04.1999 I am doing perennial & unskilled to super high-skilled job in Dot & BSNL. From May'2019 I am not getting my salaries. Now I have no Esi & Epf.I am in Starvation & Illness now. Please Help.
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Sumant Kumar🇮🇳सुमंत कुमार (@SumantKumar2019) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate My land line no. 033-22843922 along with Broadband, Entally area, Kolkata is not working since mid December 2019. Nos. of omplaints raised at local exchange, area manager & at CGM/BSNL/Kolkata without any results. Please arrange permanent disconnection
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PARTHA PAUL (@HEYPARTHA) reported from Kolkata, West BengalHorrible experience with BSNL landline connection, which is lying in not working condition nearly a month , complain registered but no action has taken not even attend call / messages . Residing at Narkeldang. My landline with 2320 exchange. @BSNL_KOTD @BSNLCorporate
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Atanu Sengupta (@senatanu66) reported from Kolkata, West Bengal@BSNL_KOTD 03325421089 gone dead down since 14th May. No idea how to make it alive again.This landline is solely for broadband usage.Hence do not find much reason to keep this line any more due to Pathetic services of BSNL technical team. Docket no 16120965782.Pls do the needful.
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Sneha Das (@S_DasMe) reported from Kolkata, West Bengal@BSNLCorporate I'm requesting to everyone please don't purchase new #BSNL sim or please don't port your current no. to BSNL...Cz their 99%words are fake...They don't have proper 4G service in maximum areas...They cheated me badly so please BEWARE PEOPLE..🙏🙏@BSNL_KOTD @BSNLCorporate shame on u
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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BSNLCare (@bsnl_care) reported@DR_IMK Dear Customer, This is to inform you that your complaint number H289198306936 has been addressed by the concerned team. We have received an update from the concerned department: Please upgrade your SIM to 4G. Regards, BSNL Care (Dinesh)
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BSNLCare (@bsnl_care) reported@Madhusudan7160 Dear customer, Greetings of the day! To activate the VoLTE service, type 'ACTVOLTE' in a text message and send it to 53733. Once you do that, it might take up to 24 hours for the service to activate. Regards, BSNL-Care (Nishuka)
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Dr. Lokesh Pathak (@MeeLokesh) reported@bsnl_care @bsnl_care @TRAI question is unanswered as working days given to complete KYC is not provided. Customer is 80 years old and was in rural area where there was no customer care. Upon return immediately he went to nearest customer care but was told that his number is deactivated as well as balance of 2000 rs. When you make this decision do you give proper timeline to the customer to compete KYC? Also did you send official message to this elderly customer regarding Kyc requirement as personal communication asking customer to complete KYC is suspicious as there is increased number of Cyber fraud. Please explain why customer has to believe if person is calling from BSNL if there is no message from BSNL as well as as from any official toll free numbers of BSNL office.
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kmoksha (@kmoksha) reported@bsnl_care Still, no mobile network - unable to use any services. Please update what action has been taken until now. If BSNL is not able to provide proper services, why are you people being paid from Public tax money ?
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BSNLCare (@bsnl_care) reported@5c9410d767d3423 Dear Customer, We sincerely apologize for the delay and inconvenience caused due to the non-receipt of the UPC code. We understand your concern regarding the waiting time and the impact it creates on your experience with BSNL services. Your complaint H273197942425 is already under follow-up with the concerned team, and the matter is being actively worked upon. The team is checking the issue related to UPC generation, and necessary action is being taken. We are coordinating with the concerned team for an update and will share the information as soon as we receive further details. We appreciate your patience and valuable feedback. Regards, BSNL Care (Kompal)
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Harsh Vora (@hvinvesting) reportedTejas Network has received an LoI from TCS worth Rs 1,537 cr. For scale, note that this one LoI is roughly 1.4x the company’s entire last-year revenue of Rs 1,103 cr. It also roughly doubles the Rs 1,529 crore order book Tejas reported at the end of June. The LoI is for 4G radio equipment & installation material across 18,685 sites in BSNL’s network, designed upgradeable to 5G. Tejas is the radio vendor on BSNL’s 4G infra; TCS is the systems integrator. That said, remember what a letter of intent is: It is a commitment to order, not the order itself. The detailed purchase order will follow later, so revenue recognition is not immediate, & timing is of essence. This is a genuinely new award though, the long-awaited expansion phase of BSNL 4G, about 18,700 sites beyond the original 100,000. Also remember that volume is not the same as profit. Tejas was loss-making even at peak BSNL supply: It reported a Rs 200 cr loss in the June quarter, & a FY26 net loss of Rs 900 cr as the original supply wound down. So what matter is operating margin, not the order size. The key monitorable now is at what gross margin the expansion sites ship vs. the loss-making original phase.
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BSNLCare (@bsnl_care) reported@VinodRadheshyam Hi, We apologize for the inconvenience caused. We understand your concern regarding the Sanchar Mitra app issue. Your feedback has been noted, and our team is working to improve the app experience. Regards, BSNL-Care (Shahjahan)
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RAHUL (@rahulhunts) reported@BSNLCorporate recieved a whatsapp msg asking issue being faced in bsnl 4g next sec get a text msg docket closed as issue rectified Workers like these are a liability to bsnl as they time pass than work @CMDBSNL
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BSNLCare (@bsnl_care) reported@coolchandan1992 Hi, We regret the inconvenience caused. Kindly visit your nearest BSNL Customer Service Centre (CSC) for further assistance and guidance regarding your porting request. The concerned team will help you with the necessary support and resolution. Regards, BSNL Care (Nishuka)
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BSNLCare (@bsnl_care) reported@ibnadam_IND Dear Sir, We are excited to welcome you to BSNL! For assistance, please contact BSNL Customer Care at 1800-180-1503. Should you require any further information or support, feel free to reach out to us. Regards, BSNL Care (Nishant)