Reliance Jio outages and service status in Katwāria Sarāi, Delhi
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 3 outage signals in the last 24 hours around Katwāria Sarāi, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 19, 11:32 PM GMT+5:30.
- Internet (64%)
- Wi-fi (18%)
- Phone (11%)
- Total Blackout (6%)
- E-mail (1%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Katwāria Sarāi, Delhi
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Katwāria Sarāi, Delhi and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 20: Problems at Reliance Jio
Reliance Jio is having issues since 10:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Katwāria Sarāi, Delhi
The most recent Reliance Jio outage reports came from the following cities: Delhi, and New Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Delhi
|
Internet | 17 hours ago |
|
New Delhi
|
Internet | 19 hours ago |
|
Delhi
|
Internet | 22 hours ago |
|
Delhi
|
Internet | 1 day ago |
|
New Delhi
|
Phone | 2 days ago |
|
New Delhi
|
Wi-fi | 2 days ago |
Nearby cities with recent reports
Community Discussion
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Reliance Jio Issues Reports Near Katwāria Sarāi, Delhi
Latest outage, problems and issue reports in Katwāria Sarāi and nearby locations:
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Ramlakhan (@RamlakhanSaxena) reported from New Delhi, Delhi@JioCare I already sent it. Pls resolve the problem.
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Jogesh Haldwal (@HaldwalJogesh) reported from New Delhi, Delhi@JioCare @JioCare Hi team jio We are facing too much worst service from last couple of days Specially at home. We unable to use internet & voice services inside or outside as well So it's humble request to you keep increase your network services Otherwise i have to port.
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Dr. Shrey Bhatia💭 (@Drshreybhatia) reported from New Delhi, DelhiSomeone please help me get rid of L&T finance spam calls !! I have DND activated, have reported almost 20 calls from this account but every 2nd day I get a call for “pre approved loan” from L&T finance !! #trai #DnD @JioCare
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RX.Dharmil Patel (@DhrmlPtel1) reported from New Delhi, Delhi@reliancejio @JioCare Jio is totally disgusting disgraceful no response from your team I am pissed from your bloody hell services I don’t want to write any abusive words because of my ethics but I think jio has no ethics for serving customer your attitude is sucking #jiosucks
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Vasant Jha (@VasantJha12) reported from New Delhi, Delhi@Bitt2DA @Chandniparmar14 @reliancejio My mother Have Brain tumor i need Help sir
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Patil Shrikant Kadam (@Shrikantkdm3) reported from Delhi, Delhi@JioCare i want to know is your fiber internet/wifi service available in Delhi 110080?
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amit balwani (@amitbalwani) reported from New Delhi, Delhi@JioCare your customer care number is mostly busy and your chatbot on myjio doesn't support logging an internet not working issue. There is no proactive downtime info also on the app. Not acceptable at such a price and brand name.
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Shubhit Gulati (@Skg_101) reported from New Delhi, Delhi@JioCare I'm not able to connect to the internet on my Jio Set Top Box but my other devices work fine on Jio Fiber WiFi. Any solutions to get the internet working on the STB? It is connected to the 5Ghz network already.
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Sumit Roy (@SumitRo04506108) reported from New Delhi, Delhi@JioCare B 76 gli no 2 vidyapati nagar ,B Block Calling problem very bad voice calling and internet problem. Contact number 7530926972 Name Sumit Kumar
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Rajan Tanwar (@30090c2c1f474f5) reported from Delhi, Delhi@JioCare Main box required at near house due to long distance we are facing lots of problems. Therefore you are requested to please install one box near house.
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PRAVEEN KUMAR (@pkrjmp) reported from Delhi, Delhi@JioCare @reliancejio facing network problem at my alternate number. Daily experiencing 6 -8 hrs with no network. Due to this dropping mine work in loss. Also called once for issue. No resolution up till now. Number is in name of wife who is unable to visit jio store. Ridiculous
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AlgoTradeWithMe (@algotradewithme) reported from New Delhi, Delhi@reliancejio but, 4G internet never works at JIO claimed speed at my residence at Yamuna Vihar Delhi 110053. What would I do with 5G???
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Gitanshu Pal (@GitanshuPal) reported from New Delhi, Delhi@reliancejio @JioCare Facing issue of not getting promised ott channels in my jio fiber connection. Kindly help..
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rajivkumar4raja@gmail.com (@Rajivkumarrr) reported from New Delhi, Delhi@JioCare @somitsrivastav_ Jio 5G welcome offer not received yet, network is also available, 5g mobile is also recharged, latest software is also updated, yet Jio 5g offer is not received. Airtel is better than this, 5G network is also coming and running. Jio is bad
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x_iamwhatiam_x (@x_iamwhatiam_x) reported from New Delhi, Delhi@JioCare You guys are useless . Not trying to understand and give solution instead writing the same what has been written by previous usless guy ? Simply you are digesting public money who are doing mistake ? Jus a copy paste answer!
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Ajay Tripathi (@AjayTri81395440) reported from New Delhi, Delhi@JioCare @reliancejio It's a nightmare support with Jio. I would advise people not to take jio. I switched from Airtel to jio on Dec 17 and past 2-3 days are like no internet Calling to support is like 10-15mins of useless and clueless people I am not sure what other people feedback.
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Kumar (@amit_kumar005) reported from New Delhi, Delhi@reliancejio @JioCare facing a network issue at Terminal 1 IGI airport. Not a single network bar is coming on my mobile not able to call or send msg and no Internet. My fellow passengers are facing the same issue. Not expecting this type of service from you at Airport.
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CONTRIBUTE NGO (@GIRISHS56469573) reported from New Delhi, Delhi@JioCare jio indore network is not working poor customer service jiocare many times complaint but not any solution my complaint
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Shivaanand Chand (@chand_shivanand) reported@JioCare @reliancejio Regarding JioFixedVoice No - +912235580199 ( Request No - SR00002MOHC2 ); The new issue I have identified is that almost your entire customer support and field service appear to be outsourced. Because of this, there is a huge communication gap, and this is the main reason we have been suffering for the last one and a half months. We have repeatedly raised complaints through emails, social media posts, and phone calls. However, you do not even provide a proper contact number where customers can speak to a responsible officer. Every time we contact someone, we are connected to a different person who has no knowledge of the previous discussions. The issue is very simple. My customer account was originally authorized for two set-top boxes. Suddenly, one of the set-top boxes got blocked. Your representatives are now saying that the serial number of that set-top box is not available in your records. But that set-top box was installed by your own technicians, not by me. I certainly did not manufacture or install it myself. Because your staff keeps changing due to outsourcing, every new representative simply says that the system does not show the details and therefore they cannot help. That is not the customer’s fault. If your own installation team failed to update your records, the responsibility lies entirely with your organization. To avoid further delay, I even agreed to pay whatever charges were required. Yesterday, I received an email from your team with a UPI payment link, and I made the payment immediately. However, today I again received a call asking me to provide the serial number of the set-top box that needs to be replaced. I had already shared those details earlier. Now I am again being told that the replacement cannot be processed because the serial number is not available in your system. This is exactly why I have repeatedly requested that my case be assigned to one responsible officer from your Customer Care or Grievance Cell. I have also requested the name and contact number of such an officer, but even that has not been provided. Everything appears to be outsourced, and unfortunately there seems to be no ownership or accountability. My case is very straightforward. For many years, I have been using a single connection with two authorized set-top boxes and regularly paying for the same subscription, including Wi-Fi and all associated services. Suddenly, one of the two set-top boxes stopped working and was blocked. I have already paid the required charges for its replacement. I am only requesting that the blocked set-top box be replaced. If your records do not contain the details of the old set-top box, that is because it was installed by your own representatives and not by me. Your internal record-keeping issues cannot be used as a reason to deny or delay service to a genuine customer. I request you to resolve this matter immediately. I have already been made to suffer unnecessary inconvenience for the last one and a half months. Please take ownership of this case and ensure that the replacement of the blocked set-top box is completed without any further delay.
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Subramania Athithan (@rsathithan) reported@JioCare I had discussion with jio care 3 times now and they said necessary action will be taken soon. Past 3 days i got msg that service engineer will visit but till now no one has come and its still pending. kindly cancel my connection and refund initial deposit @JioCare @reliancejio
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Satyam Singh Sengar (@satyam_sengar) reportedPathetic service by both @airtelindia and @reliancejio 24 hours since complaint no improvement. @airtelindia didn’t even bothered to revert over my DM
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Shrishti Soni (@shrishtisonii) reported@reliancejio JioFiber has been pathetic. My dad called customer support expecting an actual solution. Instead, your executive, Komal, told us to chang the WiFi name as a fix. when he requested an engineer visit, she flat-out said she wouldn't send one and HUNG UP ON HIM #JioFiber
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SIDDHARTH (@SID_ODIALIVE) reported@JioCare Hi check your DM from beginning. All details I had shared. Still no help. No use to keep jio. M porting to other operator
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Avinash Jadhav (@Avicyberninja) reported@JioCare your network and internet is very very poor
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Shankar Lal (@shankarlalrs) reportedHaving major issues after porting my SIM from Airtel to @reliancejio. • Issue: Not receiving any OTPs • Impact: Locked out of my accounts Please look into this and resolve it ASAP! cc: @TRAI
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Capecrusador (@Manzoor39050078) reported@JioCare You customer care says it is cancelled, but it's not showing in my app, how is that possible. Isn't it a scam
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Ankur Bachitiwale Pundir (@ankurpal_im19) reported@JioCare @reliancejio I am using mobile and air fiber service of yours. Believe me, I haven't recharge fiber service because of vey poor internet service but now I am facing worst mobile network service ever. I couldn't even make a call forgot internet. I raised a complaint, 1/3
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Sunil Singh Bhau (@SunilbhauNw18) reported@JioCare Hi @JioCare, 5G coverage is available near my home, but my phone switches from 5G to 4G within a few seconds every time. Please check the network at my location and fix the issue.