Reliance Jio outages and service status in Katwāria Sarāi, Delhi
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Katwāria Sarāi, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jun 7, 11:31 AM GMT+5:30.
- Internet (57%)
- Wi-fi (19%)
- Total Blackout (10%)
- Phone (8%)
- E-mail (6%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Katwāria Sarāi, Delhi
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Katwāria Sarāi, Delhi and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 8: Problems at Reliance Jio
Reliance Jio is having issues since 06:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Katwāria Sarāi, Delhi
The most recent Reliance Jio outage reports came from the following cities: Delhi, and New Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Delhi
|
Internet | 23 hours ago |
|
New Delhi
|
Internet | 2 days ago |
|
Delhi
|
Internet | 2 days ago |
|
New Delhi
|
Internet | 2 days ago |
|
Delhi
|
Internet | 2 days ago |
|
New Delhi
|
Wi-fi | 2 days ago |
Nearby cities with recent reports
Community Discussion
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Reliance Jio Issues Reports Near Katwāria Sarāi, Delhi
Latest outage, problems and issue reports in Katwāria Sarāi and nearby locations:
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PRAVEEN KUMAR (@pkrjmp) reported from Delhi, Delhi@JioCare @reliancejio facing network problem at my alternate number. Daily experiencing 6 -8 hrs with no network. Due to this dropping mine work in loss. Also called once for issue. No resolution up till now. Number is in name of wife who is unable to visit jio store. Ridiculous
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Meenakshi (@mb290990) reported from New Delhi, Delhi@JioCare worst service u have . I am trying to get complaint for non working jio fibre internet bt not getting posible due to continously cut my call bydefault from your side . 3rd class jio.apna dabba apne ghar hi lgayo .much more better Excitel than urs 3rd class low services
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Neeraj Sharma (@NeerajS41411254) reported from New Delhi, Delhi@jiocare Sir, service request number SR00001GJF80 is not resolved in given time slot. i am waiting for your response to restore the jiofiber services. please get it done asap.
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Rajan Tanwar (@30090c2c1f474f5) reported from Delhi, Delhi@JioCare Main box required at near house due to long distance we are facing lots of problems. Therefore you are requested to please install one box near house.
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A M O S (@yourstrulyamos) reported from Delhi, Delhi@reliancejio @JioCare what are you doing man not improving their services the chat bot in ur app is bullshit,no one picks up the call in 198 waited almost 15 min and the main problem is We the users are experiencing a major call drop in jio .Im fed up in talking with Jio sim
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amit balwani (@amitbalwani) reported from New Delhi, Delhi@JioCare your customer care number is mostly busy and your chatbot on myjio doesn't support logging an internet not working issue. There is no proactive downtime info also on the app. Not acceptable at such a price and brand name.
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Sandeep Kumar (@SrkSandeep111) reported from New Delhi, DelhiI am getting issues while accessing some applications like Hotstar, Flipkart, Airtel thanks App etc. these apps are not working properly on Jio network only in my Android phone. @JioCare @reliancejio resolve the persisting issues on Jio Network.
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Gitanshu Pal (@GitanshuPal) reported from New Delhi, Delhi@reliancejio @JioCare Facing issue of not getting promised ott channels in my jio fiber connection. Kindly help..
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Arjun Agarwal (@arjun6182) reported from New Delhi, DelhiHi @JioCare I am trying to upgrade my queued annual jio fiber plan to a higher speed plan but it's stuck and says existing transaction in process. Please fix this so I can upgrade. My Jio fiber number is in DM. Thanks.
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Poonam Gulati (@pgulati1aug) reported from New Delhi, Delhi@reliancejio your sales team sells plans assuring broadband andDTH with tall claims. But technical team says there is no fibre laid down. 😡😡 Theatre of the absurd. #feelcheated. Process my refund Order no. NO0000ORAD06
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Deepak Kumar (@deepak_baggu) reported from New Delhi, Delhi@ViCustomerCare @VodafoneGroup @reliancejio I was too distuting . The speed of internet complety down like video uploaded in ERA of 19 century. For last 30 mintue not able to upload video. Too poor service
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Bharat ailawadi (@bharatailawadi) reported from Delhi, Delhi@JioCare Not working in Delhi ,jio fiber, forget pan India, worst service no follow up ,please avoid them
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आनंद चौबे 🇮🇳 (@anand_choubey) reported from New Delhi, Delhi@JioCare How can one get through to you for a resolution ? I am sick calling your customer care which is of no help at all.
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Sumit Roy (@SumitRo04506108) reported from New Delhi, Delhi@JioCare Kisi ko call kro to 30 second ke bad call connect hota h kafi time to number not reachable aata h net ki speed bhi slow h all jio number problem
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Abhishek Jain 🇮🇳 (@AbhiJ138) reported from Delhi, Delhi@JioCare @reliancejio Wifi calling does not work on samsung fold 3 on jio network. I turn it on & it automatically turns off in few seconds. My jio number stops working when i am at home as network coverage is not available indoor & wifi calling doesn't work (even on a jio fiber)
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sunita Gambhir (@sunitagambhir79) reported from New Delhi, Delhi@reliancejio @MukeshAmbani @JioCare My jio broadband is not working from last 2 mnth # bill is on with no signal # poor cust service in Lajpat ngr delhi .Service request is closed with out resolution SR00001G8JW0. No response from Mr Khushmay or Mr Nitin . From Sunita 9810857717
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Karan Dawar (@KaranDa43022525) reported from New Delhi, Delhi@JioCare @reliancejio Please help and do the needful for the issue going on from past few days in North West Delhi.
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Manoranjan Gupta (@iammanugupta) reported from Delhi, Delhi@JioCare I had done that process, unfortunately no solution. Please assign someone to resolve the issue ASAP.
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Karan Dawar (@KaranDa43022525) reported from New Delhi, Delhi@Airtel_Presence Thankyou @Airtel_Presence. Sure, I'll share required details via DM. Hope to get best & continuous service from your end. @JioCare why should customer pay for the days they don't get service. Maintenance is understood & acceptable but if it is for entire month then it's a big NO.
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Mohit Chattlani (@Chattlanimohit) reported from New Delhi, DelhiNot ok @JioCare, Jio fiber not working. Poor customer support, no one answering chat, call #Jiodown #jiofiber
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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R I S H A V S H A R M A 🍁 (@sharma_rishav_) reportedA telecom provider telling customers to wait years for a fix is astonishing. Taking payments is immediate; solving problems is apparently optional. This is exactly how customer trust gets destroyed. @JioCare
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Samyak (@samyakV1) reported@JioCare what’s up with your customer support system? Why does the call either keep looping through automated options or straight up disconnect before connecting to a real customer care executive? Been trying repeatedly and it’s genuinely impossible to talk to an actual human.
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Kulwant Singh (@kulwantsingh098) reported@JioCare My jio is not working since 5th June evening and your engineer schedule for visit only on 9th June. Disgusting, customer has to wait for 4 days without his fault. Very poor service/response on the part of JIO.
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Sangam patra (@thisissangy) reported@JioCare Is there a customer care number available where I can directly speak to an agent?
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Dusmanta Mahanta (@Dusmanta_m) reported@JioCare Please let me know how long it will take to visit technician to resolve the issues .
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GeoIntel India (@GeoIntel_India) reported@JioCare Dear Team Jio, I am writing to formally escalate the handling of my unresolved network complaints. Mobile Number: 9517183479 Complaint References: SR0000336W5T SR000034KRBD SR000035Y9KN SR000037IPCT Location: Tandauli, Ayodhya, Uttar Pradesh GPS Coordinates: 26.606246, 82.348250 My issue is very simple. Jio officially shows True 5G coverage at my location through its coverage map, customer support systems, WhatsApp support and network checks. However, in actual usage, stable and usable 5G service is not available at my location. Despite multiple complaints and detailed evidence, the issue remains unresolved. I have already provided: • GPS coordinates • Coverage map screenshots • Speed test results • Network screenshots • Multiple complaint references • Details of nearby active towers Instead of a technical resolution, I continue receiving identical template responses mentioning "temporary congestion", with changing timelines of 7, 10, 15 and now even 39 days. More concerning is the complaint handling process itself. Recently, a representative placed only a brief missed call. No meaningful discussion took place. However, immediately afterward I received feedback and complaint-related communications creating the impression that customer contact had been completed and the issue had been attended. My concern is that complaints appear to be processed and feedback requests generated without proper customer interaction or actual resolution. I therefore request: 1. Verification of all call records and call durations related to my complaints. 2. Written confirmation of the actual technical root cause identified by your network team. 3. Confirmation whether 5G is genuinely available and usable at my exact location. 4. Reopening of any complaint closed without actual resolution. 5. Physical verification of the serving tower and network infrastructure in my locality. 6. A clear resolution plan with a realistic timeline instead of repeated generic responses. After several complaints, repeated assurances and multiple escalations, the issue remains exactly the same. I request immediate intervention from the management and appellate team. Regards, Litil Yadav Mobile: 9517183479 Location: Tandauli, Ayodhya, Uttar Pradesh GPS: 26.606246, 82.348250
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Senthil (@VoiceofSenthil) reported@JioFiber My connection has been down for 12 days. Sent 4 emails, called customer care 12+ times, and escalated to the appellate team 3 times. Not a single call from a service engineer. Completely unacceptable. Worst customer service experience ever. #JioFiber @reliancejio
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Birdseye (@Dilip69141568) reported@JioCare @reliancejio it's been more than 5 days since my internet is down and there is no resolution for the complaint. Your customer support is non existent and your Engineer visit to the home keeps getting cancelled.have never seen such pathetic service.
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Vijay Mehta (@vijaymehta1984) reportedBIG SCAM BY JIO? @JioCare @RelianceJioCare failed to deliver the SIM since a month Now. Multiple complain NO Action. How many customers are facing the same issue? Imagine the amount of money they are making. Taking Money without SIM. Think Numbers #Jio #JioCare #ConsumerRights
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Rahul Lal C S (@Rahullalcs) reported@JioCare Hi Durgesh, No SMS containing the delivery executive's name or contact number was received. Kindly check the issue from your end and arrange the delivery of the SIM at the earliest. @reliancejio