Reliance Jio outages and service status in Serpur, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Serpur, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Serpur, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Serpur, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at Reliance Jio
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Reliance Jio Issues Reports Near Serpur, West Bengal
Latest outage, problems and issue reports in Serpur and nearby locations:
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Supriyo Mondal (@imSupriyo) reported from Serpur, West BengalDear jio, I have been facing Net issues everyday in the evening in my area (Village- Bhalkundi, Dist- Murshidabad, West Bengal), so I'm not able to do office work or web browsing etc. Kindly solve this problem as soon as possible. @JioCare @reliancejio @TheMukeshAmbani
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sumit sain (@sumitsain15) reported from Rampur Hat, West Bengal@JioCare Today m in Rampurhat ( WEST BENGAL) there whole day & till now today network is almost non functional it's ridiculous
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sumit sain (@sumitsain15) reported from Rampur Hat, West Bengal@JioCare Still not getting my security deposit of Rs 1500, after discontinuing my connection for last 2 months,customer helpine is also non functional
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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ᴍᴏᴏʀᴛʜɪ ᴅ (@gnXHUN6jiG28840) reported@JioCare @JioCare This is incorrect and irrelevant. My complaint is not about security deposit. Please address the actual issue: • Why was my connection suspended despite advance balance? • Why was my unused balance not credited within 90 days? • How was my money adjusted ???
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Love (@Love16080380) reported@JioCare Need help with my order. Contact no. of installation representative
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Anish Agarwal (@Anish_1126) reported@reliancejio @JioCare Even after repeated complaints, my problem is still not resolved. Despite having a premium subscription of @SonyLIV, I have to watch advertisements in between the content and sometimes the content automatically starts over (even when the remote is untouched)
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Er. Mehlam Burhani (@BurhaniMehlam) reported@JioCare @JioCare JIOAIRfibre is not working since 5th April 2026 engineer also visited still no progress and no response "𝐏𝐥𝐞𝐚𝐬𝐞 𝐫𝐞𝐚𝐝 𝐜𝐚𝐫𝐞𝐟𝐮𝐥𝐥𝐲,𝐭𝐡𝐞 𝐞𝐧𝐠𝐢𝐧𝐞𝐞𝐫 𝐰𝐚𝐬 𝐮𝐧𝐚𝐛𝐥𝐞 𝐭𝐨 𝐫𝐞𝐬𝐨𝐥𝐯𝐞 𝐭𝐡𝐞 𝐢𝐬𝐬𝐮𝐞 𝐝𝐞𝐬𝐩𝐢𝐭𝐞 𝐡𝐢𝐬 𝐢𝐧𝐬𝐩𝐞𝐜𝐭𝐢𝐨𝐧
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Vivek Shrivastava (@VivekShrivast18) reported@JioCare Dear Customer, With reference to Service Request number SR000032XNSF for your JioFixedVoice Number connection having JioFixedVoice Number +916577967569, we have scheduled an appointment with a Jio service engineer at your premises on 15-Apr-2026 between 11:00:00 - 12:00:00.
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Sunny Goswami (@SunnyGo05783366) reported@JioCare @ARIF2204 I m frustrating with jio service because 3 to 4 times in a month jio fiber is not working due to wire work due to technical issue due etc etc please go to airtel there service and customer care is better than jio service
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Star of star (@Starofstar3) reported@jiocare literally me and our whole friends group quieting the Jio network and we switch port to Airtel sim because from tomorrow we are facing lot of network issue on 5G even after complain you are unable to fix it so me and our 13 friends disappointed and we are not using jio
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Parth Patel (@ParthPa36583760) reported@JioCare There are 1800 customers who are suffering due to this issue. We need a concrete timeline and a permanent solution. We have been hearing the same excuses for a year now and cannot wait any longer."
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yallareddy palagiri (@yallareddy12345) reported@JioCare Your Jio Fiber customer service is extremely disappointing and unresponsive. Despite repeated follow-ups, no proper resolution has been provided. If this is the level of service, it raises serious concerns about your commitment to customers
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Raunak Prakash (@RP_0502) reportedHi @JioCare , @reliancejio, On 28 March 2026, I raised a request to relocate my connection. As a part of this relocation, the technician was supposed to visit my home on 1 April 2026, but did not. I kept calling the customer care and they kept rescheduling to no avail.