Reliance Jio

Reliance Jio Outage Report in Athwa, Sūrat, State of Gujarāt

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Athwa, State of Gujarāt

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Athwa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Athwa, Sūrat, State of Gujarāt 01/18/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Athwa, Sūrat, State of Gujarāt

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

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City Problem Type Report Time
IndiaSūrat Internet
IndiaSūrat Internet
IndiaSūrat Total Blackout
IndiaSūrat Internet
IndiaSūrat Phone
IndiaSūrat Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Athwa, State of Gujarāt

Latest outage, problems and issue reports in Athwa and nearby locations:

  • ismailsharif71 Ismail Sharif (@ismailsharif71) reported from Sūrat, State of Gujarāt

    @JioCare Though your Jio Tower is only 100 mtrs. away from our flat. Speed is disgustingly slow and only 198 same record is playing. Please do something immediately. In the guise of 5G don't ignore 4G / LTE Customers. We are also paying you.

  • fictgamer Manish Maurya (@fictgamer) reported from Sūrat, State of Gujarāt

    @reliancejio My iphone 12 got the update of 5g and i also got the trail 5g unlimited offer but not able to use it in surat. Need some help🙃

  • 9979167672 sunil Vaghasiya (@9979167672) reported from Sūrat, State of Gujarāt

    @JioCare @reliancejio Rajhansh Tower Minibajar Surat 395006 Gujarat India Jio tower service is very bed. Ndd can't connect jio care This number is not working in this area +91 94277 94198 +91 91069 42769 +91 98255 92244

  • Vaniya_Boy Yogesh Shah (@Vaniya_Boy) reported from Sūrat, State of Gujarāt

    @reliancejio I am unable to browse with mobile data due to low network. Although, there was no problem happening in voice call rather than data surfing. Please do needful for full coverage. Thank you.

  • NirajOj91192051 Niraj Ojha (@NirajOj91192051) reported from Sūrat, State of Gujarāt

    @reliancejio Jio 5g not working inside room Plz help Surat

  • Tuskisutariya **** (@Tuskisutariya) reported from Sūrat, State of Gujarāt

    @JioCare 749 plan activated and 239 both are working same time bt 5 G not working

  • iamparas Paras Chodvadiya (@iamparas) reported from Sūrat, State of Gujarāt

    @drsanu_singh @JioCare @reliancejio No, when I got the Jio 5G Welcome Offer, then after 5G signal came.

  • ShubhamNagarji2 Shubham Nagarji (@ShubhamNagarji2) reported from Sūrat, State of Gujarāt

    @JioCare I'm facing some serious issues with your network please help me ASAP.

  • sagarso19566752 Sagar Babson (@sagarso19566752) reported from Sūrat, State of Gujarāt

    Very rubbish service @reliancejio @JioCare New Jio Fiber connectivity has been done. The network has not been coming for 20 days.There is an employee of a Jio customer whose name is Rishi,+91 78598 01642, he doesn't even talk properly. Closed the complaint without working. 🙎

  • pkuldip94 Kuldip khokhani (@pkuldip94) reported from Kāmrej, State of Gujarāt

    @JioCare @reliancejio When will it be my area's turn from across the country? I have been waiting and asking for help since last three years but I am not getting any resolution yet. All of India is using 5G networks now and I don't even have 4G network here! Shame on you for fooling the public.

  • rohit_nalanda रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, State of Gujarāt

    @JioCare hey reliance jio Your network is very poor very slow Plz update your network @reliancejio

  • rohit_nalanda रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, State of Gujarāt

    @JioCare 24+ h completed Not sending jio true 5G popup in my number Plz upgrade my number in 5G network area Plz help @JioCare

  • Shubham00097496 ShubhamDeore (@Shubham00097496) reported from Sūrat, State of Gujarāt

    Hlo jio I have issues your network connection since long time whenever I call in jio then jio care advisor is tell one thing we r upgrade our service I Twitte for my issued plz solved it @reliancejio @MukeshAmbaniOf

  • ismailsharif71 Ismail Sharif (@ismailsharif71) reported from Sūrat, State of Gujarāt

    @reliancejio @JioCare Your customer care is disgusting. I just want to request for closer of old free Jio Sim 7990616667 and they took me for merry go round. Now don't tell me anything else I'm more concerned about my security just close this number permanently NOW.

  • fictgamer Manish Maurya (@fictgamer) reported from Sūrat, State of Gujarāt

    @reliancejio It's not working in my area 🥲 I tried everything, I got the welcome offer , i updated my phone then also it's not working, I'm from surat gujarat

  • HiravaBoy Vijay Makavana (@HiravaBoy) reported from Sūrat, State of Gujarāt

    Jio 5G not Working on my Infinix Hot 20 5G . This phone support 12 5G band but Jio 5G not working. I have welcome offer and 5G network city @InfinixIndia @Infinix_Mobile @JioCare

  • rohit_nalanda रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, State of Gujarāt

    Hello @reliancejio My no not update in 5G But I live in 5G network area ... Plz upgrade my jio number

  • rohit_nalanda रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, State of Gujarāt

    @GabbbarSingh @reliancejio my network not in 5G

  • harishpatil9511 Harish Patil (@harishpatil9511) reported from Sūrat, State of Gujarāt

    @reliancejio my jio number 8888244233 I recently contacted customer care but they did not have a respectful response and my issue still has not resolved jio is a reputed company ? 😡😡😡

  • aka_TheCuriousG Gk (@aka_TheCuriousG) reported from Sūrat, State of Gujarāt

    @JioCare My issue is that jio's network in particular is very bad in surat , i hopefully ported from Vodafone but that was a bad decision.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Mohsin________ Ɱօհʂìղ (@Mohsin________) reported

    @JioCare @jagograhakjago I can see fraud in 1800 890 1222 line as well i am submitting the response but IVR says we re not any input!!! Stop fooling around to the customer

  • ankitsimmy786 Ankit Singh (@ankitsimmy786) reported

    @JioCare what are you guys charging us for ?? When I along with all the jio customer in my area are unable to make/receive any call from last 15 hours....bloody cheaters, just increasing the tarrif rate without increasing any service quality @reliancejio

  • abhijeetgund0 Abhijeet Gund (@abhijeetgund0) reported

    @_MukeshAmbani @JioCare @reliancejio on Jio official site we can see customer can cancel order and take refund but when I call on that number executive says call on 198 toll free number when I call on 198 number executive saying we don't have any cancellation and refund policy.

  • nitesh54556250 nitesh (@nitesh54556250) reported

    @JioCare i have recharged today but it's didn't show in my plan i have a plan in qued plz help

  • SaswataGuchhait Saswata Guchhait🇮🇳 (@SaswataGuchhait) reported

    @JioCare hi,please tell me how many times I can avail 20% cashback offer in a day? Please help ASAP

  • ivaibhavnjadhav Vaibhav Jadhav (@ivaibhavnjadhav) reported

    @reliancejio why the hell all store are working with 1 single account. Past 2 days I am visiting Jio store for sim replacement they are arguing & stated we have stopped sim replacement. Third class pathetic service by Jio gallery in CHEMBUR in all 3 gallery.

  • bhvarun17 VB (@bhvarun17) reported

    @JioCare is there anyone free to take a call at the customer service to resolve a billing query. I have been hung up on thrice and waiting on the call for 15 mins now. Also, not the best waiting music.

  • shashankkama PAPPU (@shashankkama) reported

    @reliancejio when I've subscribed for your WFH pack of 50gb, iam not able to do any of my work because of your ****** internet service. In the name of 4g you guys hardly provide 2mbps and with a massive ping of 26ms. Thinking of changing the service.

  • UMASHANKARPAR19 UMASHANKAR PARIDA (@UMASHANKARPAR19) reported

    @JioCare @reliancejio Hi, My name is Umashankar Parida and using Jio POS lite. Balance deducted today and load was not happened. This is very bad experience by the Jio. 3 screenshots shared thru DM for your reference.

  • sathish_muru sathish murugesan (@sathish_muru) reported

    @JioCare So it's not going to happen today ..try to understand customer feeling and suitation. If Engineer is not going to visit, let me know. So that I will try to arrange other boardband