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Reliance Jio

Reliance Jio Outage Report in Athwa, Sūrat, Gujarat

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Athwa, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Athwa, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 5: Problems at Reliance Jio

Reliance Jio is having issues since 03:50 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 14% Wi-fi (14%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 0% TV (0%)

Live Outage Map Near Athwa, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Internet 6 days ago
Sūrat Internet 6 days ago
Sūrat Internet 12 days ago
Sūrat Internet 13 days ago
Sūrat Phone 20 days ago
Sūrat Wi-fi 21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Athwa, Gujarat

Latest outage, problems and issue reports in Athwa and nearby locations:

  • SanjaySutariya_
    Sanjay Sutariya (@SanjaySutariya_) reported from Sūrat, Gujarat

    @Airtel_Presence Don't lie rabab I don't receive any calls..I tweeted 11:46 pm you don't call and you say not answering your end..lie like your service..it's not possible due to lockdown otherwise I port out tomorrow morning's @VodafoneIN @reliancejio ..I don't tell your #chindigiri.#same .

  • Pawanpa86431882
    Pawan pandey (@Pawanpa86431882) reported from Sūrat, Gujarat

    @JioCare @mangalkaushik O already use all type activity but not any response so please my problem solve

  • ampurna_mohanty
    Purnachandra Mohanty (@ampurna_mohanty) reported from Sūrat, Gujarat

    Dear sir please help to stop such type of incidents @reliancejio @CP_SuratCity

  • premkatlariwala
    Prakash Katlariwala (@premkatlariwala) reported from Sūrat, Gujarat

    @JioCare Dear sir Please help my airtel no mnp to jio but jio customers service center charges 99 prime mamebership and 250 deposit per no so pls help me i am form #surat gujarat

  • unagarkeyur
    keyur (@unagarkeyur) reported from Sūrat, Gujarat

    @sanju9213 @JioCare @reliancejio @jio Sorry but i disagree with you as this is the first time i face this issue since i ported from other telecom company.

  • ampurna_mohanty
    Purnachandra Mohanty (@ampurna_mohanty) reported from Sūrat, Gujarat

    @JioCare But how this type of peoples calling without any fear with using JIO SIM and saying that no any problem they will face if we launched FIR against them... i want to ask you if they are submitting their proof while issuing SIM then why we not blocked them or cancel their SIM

  • mgajjar101
    vijay gajjar (@mgajjar101) reported from Sūrat, Gujarat

    @reliancejio your network is pathetic to say the least and now don't give me the excuse of plz DM your number we will look into it since year im going through it and had informed you guys previously but problem still persist I guess its time for me to port to

  • Pankaj_hewett
    Pankaj Tiwari (@Pankaj_hewett) reported from Sūrat, Gujarat

    @JioGigaFibre @JioCare @JioGigaFibre @consumerforum_ @forum_consumer @jagograhakjago @JagoGrahakJago_ @KalyanUpbhokta Set top box is not working since last 15 days for service ID 299283560312. Tele customer person is also not taking complaint. Dvice is not working since 4th Apr

  • jayesh612
    Jayesh G Patel (@jayesh612) reported from Sūrat, Gujarat

    @JioCare one of my friend has lost his mobile phone bearing jio sim card. He is trying his best to contact on Jio Customer care repeatedly but he couldn't get connect. Whichever had found his cellular phone is using this Jio Sim card. Plz revert asap.

  • SandeshRawal84
    Sandesh Rawal (@SandeshRawal84) reported from Sūrat, Gujarat

    Please stop my services if you are not able to provide me better service. Poorest network in world. Poorest internet speed. My mobile number is 9265789179 @JioCare @reliancejio @reliancegroup

  • Nikunjofficial1
    Nikunjofficial (@Nikunjofficial1) reported from Sūrat, Gujarat

    @reliancejio Sir last 1 Month my Jio network is automatically gone may I requested to you pls check network issue... Detail as under below District:- surat Area name :- Katargam State :- Gujarat My mobile :- vivo v5s Mobile no. :- 83476 06976 Look in to this matter.

  • bharatjain080
    bharatjain080@gmail. (@bharatjain080) reported from Sūrat, Gujarat

    @TRAI @JioCare @reliancejio 3rd thread service in india for jio network not towar in jio network in my area my mobile no so plz repir your tower

  • SChovatiya
    Sanjaybhai Chovatiya (@SChovatiya) reported from Sūrat, Gujarat

    @JioCare @kar_aditya Your service is very poor

  • Amit191094Amit
    amit singh (@Amit191094Amit) reported from Sūrat, Gujarat

    @reliancejio I have a Sim of jio but not able to start net and not proper response from customer care also it's a worst experience from these @aajtak @ZeeNews

  • girishpansuriya
    girish pansuriya (@girishpansuriya) reported from Sūrat, Gujarat

    @JioCare my internet speed is worst than worst.. everyday same problem... i am too much disturbed due to this.. and irony is that i have 1 year subscription... help me in this

  • premkatlariwala
    Prakash Katlariwala (@premkatlariwala) reported from Sūrat, Gujarat

    @JioCare Dear sir, i was thinking my all 38 postpaid connection switch to jio but jio plan is ok but other changes is very high like 99 prime mamebership and 250 deposit is very not good can u help me so i want switch my all connection Vodafone airtel

  • Pawanpa86431882
    Pawan pandey (@Pawanpa86431882) reported from Sūrat, Gujarat

    @mangalkaushik @reliancejio @JioCare Very poor speed

  • Amit191094Amit
    amit singh (@Amit191094Amit) reported from Sūrat, Gujarat

    @JioCare The net is not on in mobile and the all setting is ok not a proper way of talk from customer care

  • deshrakshakh
    Himanshu Agarwal (@deshrakshakh) reported from Sūrat, Gujarat

    @JioCare no network available what to do

  • ampurna_mohanty
    Purnachandra Mohanty (@ampurna_mohanty) reported from Sūrat, Gujarat

    @JioCare Am saying why JIO not block or cancel the mobile number of these type of peoples who are doing this type of blender as i have seen so many incidents where they are using JIO numbers ....

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • meetsinghal2000
    Meet Singhal (@meetsinghal2000) reported

    Frustrated with JioFiber customer service for the past 30 days. It took them 15+ days and 20+ calls to install the connection. Now wiring has come off and there is no resolution. Do I have to wait for 15 more days? @JioCare @4G80mw4H51Vgm7h

  • VINAYSURANA7
    VINAY SURANA (@VINAYSURANA7) reported

    @JioCare @vkjangraji Jio fiber is India's no. 1 ghatiya fiber in internet and services you all are cheating customer nothing else shame on jio fiber for providing a ridiculous service to the customer

  • ahujamonty
    avijit ahuja (@ahujamonty) reported

    Is this the way you provide service.? I switched to you from another provider but unfortunately you became worse @reliancejio @JioCare @jio

  • agg_raka
    Rakesh Aggarwal (@agg_raka) reported

    @JioCare So it means, I cannot make ISD calls without the 501 rupees ISD pack. Shameful customer service.

  • ahujamonty
    avijit ahuja (@ahujamonty) reported

    Dear @reliancejio it’s being annoying for me to get your fibre connection. In every 15 days it’s get disconnected and making a complaint is tougher job. Mostly your service centre number doesn’t respond. I’ve been trying to connect that from Monday. And if it’s get connected

  • pmohantyindia
    PRABIN MOHANTY (@pmohantyindia) reported

    @reliancejio @JioCare I am in Bhubaneswar , capital of Odisha. I am doing official work using mobile interent. Trust me the speed very dissapointing. 1.5Mbps. kindly look into this issue immediately.

  • DarshanPawar2
    Darshan Pawar (@DarshanPawar2) reported

    @reliancejio @JioCare your customer care department never resolve our query. Their attitude is like a government servent. Please help my postpaid connection is not working @reliancegroup

  • VipinFms
    vipin sharma (@VipinFms) reported

    @reliancejio very disgusting service..lier sales person... I booked jio fiber as I need it urgently. You sales person assured me that fiber will be installed tomorrow in the morning but after 3 days...no fiber....

  • utsav__89
    Utsav (@utsav__89) reported

    Pathetic Service = @reliancejio @JioCare

  • Aashuluv1
    Aastha14 (@Aashuluv1) reported

    @JioCare We want to cancel this service request. Engineer has already twice but no results. Please cancel the service request from backend