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Reliance Jio

Reliance Jio Outage Report in Athwa, Sūrat, Gujarat

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Athwa, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Athwa, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Reliance Jio

Reliance Jio is having issues since 05:30 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 60% Internet (60%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map Near Athwa, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Internet 3 days ago
Sūrat Internet 3 days ago
Sūrat Internet 9 days ago
Sūrat Internet 10 days ago
Sūrat Phone 17 days ago
Sūrat Wi-fi 18 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Athwa, Gujarat

Latest outage, problems and issue reports in Athwa and nearby locations:

  • Mizzy444
    Minilkumar Rathod (@Mizzy444) reported from Rānder, Gujarat

    @reliancejio Respected Jio team, it's really disturbing to see consistency in service(network) within range of 10 km from my location! @JioCare When we pay for 4G, it is not just speed, we expect consistency in your service!

  • stanley_47
    stanley gamit (@stanley_47) reported from Kāmrej, Gujarat

    Worst network in last few months. Quality decrease day by day. उम्मीद हार चुका हूँ @reliancejio से । ओर @JioCare तो जुठ पे जुठ ।। @JioCare says we are working on new site .since 2016. I have 5 connections. I'm family now last hope @airtelindia #port 7016823206

  • Pawanpa86431882
    Pawan pandey (@Pawanpa86431882) reported from Sūrat, Gujarat

    @JioCare @mangalkaushik O already use all type activity but not any response so please my problem solve

  • ketan_bagrecha
    ketan bagrecha (@ketan_bagrecha) reported from Sūrat, Gujarat

    @JioCare @reliancejio @airtelindia worst network lose much business because of one way talks from jio. my customer couldnt contact because of not reachable . Thanks to airtel for connecting me thru another number. Port out from jio.

  • KrunalDomadiya
    krunal domadiya (@KrunalDomadiya) reported from Utrān, Gujarat

    I urge you please maintain well telecom network. I complained several time but no response from company. Also not registered complains. It is critical time.please do needful to be connected to home. Please keep action @JioCare @reliancejio

  • kukadiyaravi_rk
    Kukadiya Ravi (@kukadiyaravi_rk) reported from Sūrat, Gujarat

    The coverage in our area very poor, we have to go out from home just for attaining call. Nd the most things is indoor network problem.@JioCare @reliancejio @TRAI @DoT_India

  • jayesh612
    Jayesh G Patel (@jayesh612) reported from Sūrat, Gujarat

    @JioCare one of my friend has lost his mobile phone bearing jio sim card. He is trying his best to contact on Jio Customer care repeatedly but he couldn't get connect. Whichever had found his cellular phone is using this Jio Sim card. Plz revert asap.

  • Amit191094Amit
    amit singh (@Amit191094Amit) reported from Sūrat, Gujarat

    @JioCare The net is not on in mobile and the all setting is ok not a proper way of talk from customer care

  • anujagarwala3
    Anuj Agarwala (@anujagarwala3) reported from Sūrat, Gujarat

    It’s been more than 24hrs haven’t received any update from your @JioCare team @DoT_India please help

  • CaAkhilBeriwal
    Akhil Beriwal (@CaAkhilBeriwal) reported from Bamroli, Gujarat

    @JioCare i have lost my mobile phone, and due to which my primary jio number +91-8866433447 has also been lost and due to the crnt situation i also could not get the duplicte sim card , is there any way the team could help me, i am from althan ,surat , Guj. my alt no. 6351449025

  • ketan_bagrecha
    ketan bagrecha (@ketan_bagrecha) reported from Sūrat, Gujarat

    @reliancejio @JioCare @DoT_India last month to be with jio. Worst network. Next month port out from jio. No services. Low network worst then 2g. No solutions from jio. Many complaints zero response. Waste of money. No difference earlier reliance now jio.

  • Amit191094Amit
    amit singh (@Amit191094Amit) reported from Sūrat, Gujarat

    @reliancejio I have a Sim of jio but not able to start net and not proper response from customer care also it's a worst experience from these @aajtak @ZeeNews

  • VISHALSHAH1177
    VISHAL (@VISHALSHAH1177) reported from Sūrat, Gujarat

    If you can't resolve problem of jiocloud then either make seperate department of customer care for jio cloud or stop all the other services of jio...after mentioning the problem they are again repeating that...worst kind of service by jio @JioCare @reliancejio @reliancegroup

  • kukadiyaravi_rk
    Kukadiya Ravi (@kukadiyaravi_rk) reported from Sūrat, Gujarat

    Address b-8/302 Opera royal kholvad road pasodara surat Gujarat Pincode 394185 Network issue not solve Contact me on 8000062529 @JioCare @reliancejio

  • CaAkhilBeriwal
    Akhil Beriwal (@CaAkhilBeriwal) reported from Sūrat, Gujarat

    @JioCare my issue is yet to be resolved..you have asked me to DM the personal details..but no response has been received since 5 days, plz tell me what can be the possible outcome

  • ErRAJA_1991
    Chowkidar PATEL ASHISH (@ErRAJA_1991) reported from Sūrat, Gujarat

    but many times faced issue of slow speed.And after that my 3rd rechrge done this month i am facing it continues. Its not working proprly. Can you be plz honest to provide the proper service as u provided me when i was new customer.Els let me go back to @airtelindia @reliancejio

  • AkramShahBJP
    Akram Shah (Hindustani) (@AkramShahBJP) reported from Sūrat, Gujarat

    @AzamHyder @reliancejio @airtelindia @VodafoneIN Right @AzamHyder Sir. Network & net Issue before 15 days. Pls help @VodafoneIN Team.

  • kannaujiyapan
    Pankaj Kannaujiya (@kannaujiyapan) reported from Sūrat, Gujarat

    Very Poor Network @reliancejio & @airtelindia Some time it is very irritating to use mobile🥵

  • Pawanpa86431882
    Pawan pandey (@Pawanpa86431882) reported from Sūrat, Gujarat

    @mangalkaushik @reliancejio @JioCare Very poor speed

  • kukadiyaravi_rk
    Kukadiya Ravi (@kukadiyaravi_rk) reported from Sūrat, Gujarat

    Eprox Timing Please Send Me for a network connectivity issue @JioCare @reliancejio @DoT_India

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Vikashsingh0385
    Vikash Singh (@Vikashsingh0385) reported

    @JioCare @reliancejio Hey Jio care... Your customer care conveyed that the technician shall visit today between 7-8 pm.. but i received message of tomorrow 10-00 am.. What about commitments ??

  • princessakshata
    Akshata Khandeparkar (@princessakshata) reported

    @JioCare None of your customer care representatives are able to resolve my postpaid bill related issue inspite of multiple calls.

  • Amit76866867
    Amit (@Amit76866867) reported

    @JioCare I need to change my registered name in Jio Fiber account. Name was put by the engineer as Mr. Amit, however I want to put full name as per my Aadhar card. Plz help!

  • Arsh_A98
    black nd white (@Arsh_A98) reported

    Very poor data speed in our area especially when electric power cut is not any method to provide enough electric at mobile tower kindly look into reason behind it @JioCare

  • MayankErrora
    Mayank Arora (@MayankErrora) reported

    @reliancejio I have called your customer care roughly five times with regard to a jiofiber complaint I had put down and come across some interesting loopholes in your offering. Please enlighten me while you fail my thinking on these:

  • AAPNation
    Kumar (@AAPNation) reported

    @JioCare @JioCare you have already forwarded the concern and I have seen your resolution already. Disappointing service.

  • princessakshata
    Akshata Khandeparkar (@princessakshata) reported

    @JioCare inspire of multiple calls to your customer service , none of your representatives are able to resolve my issue. @reliancejio has charged an extra n amount in my postpaid bill.

  • RossiSection
    Rossi Section (@RossiSection) reported

    @reliancejio yesterday I'm rising complaint and today without informing engineer putting on hold how it's possible??? Today is my appointment for repair and engineer is (putt on hold like Society permission issue)how it's possible?? No issue in my society,

  • optimist_Nidhi
    Nidhi (@optimist_Nidhi) reported

    @JioCare @AnujAtri3 @JioCare I need your help asap

  • SailendraNathD8
    Sailendra Nath Dhar (@SailendraNathD8) reported

    @JioCare Sir..My Jio number is 7001983538 incoming and outgoing calling problem and my house indoor and outdoor network very slow and problem. Please solve this problem as soon as possible. Sailendra nath Lakshmi danga Baroari Mandir.Majdia.Nadia.w.B.741507