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Reliance Jio

Reliance Jio Outage Report in Athwa, Sūrat, Gujarat

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Athwa, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Athwa, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Reliance Jio

Reliance Jio is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map Near Athwa, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Internet 3 days ago
Sūrat Internet 3 days ago
Sūrat Internet 10 days ago
Sūrat Internet 11 days ago
Sūrat Phone 18 days ago
Sūrat Wi-fi 19 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Athwa, Gujarat

Latest outage, problems and issue reports in Athwa and nearby locations:

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    Switch to @Airtel_Presence as received bad experience from @JioCare from #Jiopostpaidplus plan,

  • __JaiBhartiya__
    X Bow 🏹 (@__JaiBhartiya__) reported from Sūrat, Gujarat

    Found in My Jio App that 1 unknown is attached to my profile... Kindly help me out @JioCare

  • tejcku
    Tej Narayan (@tejcku) reported from Sūrat, Gujarat

    @JioCare Please help me to get my no 9172809034

  • dr_anand
    Dr.Anand Patel (@dr_anand) reported from Sūrat, Gujarat

    @TRAI @reliancejio Whom & how i contact customer care of giga fibre for very bad service? Called customer care 4-5 times but each time my call ended,failed to file complain thru Jio App,even unable to contact executive who was in charge when i installed giga fibre. 😡😡😡😡😡

  • Kalpratna_
    Sunil Patil (@Kalpratna_) reported from Sūrat, Gujarat

    @reliancejio @JioCare know one response on my network issue query. Worthless service

  • mahekchawla04
    Mahek Chawla (@mahekchawla04) reported from Sūrat, Gujarat

    @reliancejio @RelianceJioCare my internet is not working since two days, raised a request but your service guy marked it as solved without even coming, and calling me and telling why did i raise another request. Is this kind of behaviour what we expect from jio ?

  • Kalpratna_
    Sunil Patil (@Kalpratna_) reported from Sūrat, Gujarat

    worst jio fiber service @reliancejio When the connection is to be given, the executive comes at home and when the problem is to be solved, then only on the phone.

  • _Aman11_
    Aman (@_Aman11_) reported from Sūrat, Gujarat

    There is so much issues I’m facing in internet connection in jio fiber like it seems that 100 MBPS is a joke now and even the main office doesn’t get connected for this issues , no services or return call I received, the internet is working so poorly. @JioCare @JioFiberVoice

  • DKChoudhary151
    Dinesh Choudhary (@DKChoudhary151) reported from Sūrat, Gujarat

    Hello @reliancejio I loss my Sim card please stop my service

  • pandav_devang
    Pandav Devang (@pandav_devang) reported from Sūrat, Gujarat

    @JioCare Sir buy the entire @GTPLHathwayLtd company. So get it from a crap engineer who could not solve our complaint within 6 days.

  • pandav_devang
    Pandav Devang (@pandav_devang) reported from Sūrat, Gujarat

    Hello, @reliancejio Take a little care, because you are going to connect by being the user port of @airtelindia and #VI .Due to which there should not be any problem in your network. And all of us should take care of the old customer so that there is no problem. #Pricehike

  • Drpvc
    Prashant chotalia (@Drpvc) reported from Sūrat, Gujarat

    Poorest customer care response at @reliancejio care centre at surat. @JioCare Not helping online or offline.

  • kaushik_dodiya
    Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Sūrat, Gujarat

    @UnionBankTweets @RBI i do a recharge in jio @JioCare its complete more then 10 days. I have talk with union bank customer care he take a complaint and but still today i didnt get my money back. And i try to call in union bank customer care more then 5/6 time but call not connect

  • brizs07
    Brijesh Patel (@brizs07) reported from Olpād, Gujarat

    @reliancejio Jio internet speed is very slow. I contact customer care and complain them but there was no improvement in internet speed. ASAP please improve jio internet speed

  • brijeshA07
    Brijesh Patel (@brijeshA07) reported from Olpād, Gujarat

    @JioCare the slowest network is I feel that is jio network. please try to solve network issue. there is not fault of my smart phone I already checked it. there is only issue of not only mine but also a in my family jio network.

  • vipulmangroliya
    vipul patel (@vipulmangroliya) reported from Sūrat, Gujarat

    After so many compliments still there is No solution, they always ask my number and location but doing nothing, I hate this service, this might be in our country only. @reliancejio @JioCare @_MukeshAmbani

  • brijeshA07
    Brijesh Patel (@brijeshA07) reported from Olpād, Gujarat

    @reliancejio the worst network of jio that I feel. not only my connection but there is my family members network connection. please ASAP try to solve problems. if u not solve this problem I have no choice to change another network & also a my family members.

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    Hey @reliancejio my jio network is not stable plz help @JioCare

  • DKChoudhary151
    Dinesh Choudhary (@DKChoudhary151) reported from Sūrat, Gujarat

    Hello @JioCare I loss my Sim card please stop my service

  • Kalpratna_
    Sunil Patil (@Kalpratna_) reported from Sūrat, Gujarat

    @JioCare Still issue not resolve yet

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • sankalpliyejaa
    Sankalp™ (@sankalpliyejaa) reported

    @JioCare I hv recharged my datapack but its not reflecting and I tried activating it frm MyJio app, but couldn't as it throws error msg. Its showing queued now. Plz fix it. I hv DMed you all the details.

  • pass_time1
    A V (@pass_time1) reported

    @JioCare Jawahar Navodaya vidyalaya krishnapuram, Nandipudu, Nellore all school staff are suffering due to poor connection and call drop also affecting on-line classes...

  • per_ums
    Perumalsamy Kathirvel (@per_ums) reported

    @reliancejio @JioCare @JioCare asked for camera to be installed for my TV for video calls, but jio team of Tuty-TN said they can install but we don't recommend jio camera as it has no warranty so go for some other in the market ..is this your service..I am using all jio products

  • DuaryRakhahari
    Rakhahari Duary (@DuaryRakhahari) reported

    @JioCare Sir if I port to jio then 1 month or some time later it will hike .....so in a duopoly business customers are worst victims and companies are most profitable.....

  • irfan_tramboo
    Irfan Tramboo (@irfan_tramboo) reported

    @Jehangir_Inayat @JioCare Better switch to @airtelindia . Jio sucks.

  • sabeelshaan
    Sabeelshaan (@sabeelshaan) reported

    Wow what a Customer service @JioCare @reliancejio Jio have. Customer care disconnected my call 2 times. No reply in jiochat, No help in #MyJio my jio app, no proper response, not even a reply in 199,198 How long stayed in a call. After paying of bill it's been a second day.

  • akshayp89
    akshay parekh (@akshayp89) reported

    @jagograhakjago @reliancejio @JioCare i have taken a subscription for jiofiber service & done recharge of 1182(999+gst) which includes approx 14 apps service including amazon & disney+hotstar, before recharging for this month i used 2 referal code for 2 months for free service,

  • DevPdP
    dev pandey (@DevPdP) reported from Ghurīpur, Uttar Pradesh

    @JioCare @reliancejio internet speed is pathetic since evening.... Where to register a complain? This jio network is now have a monopoly and facing these issues means in future the jio will dicate it's customer....

  • Garima25_bhatia
    Garima Bhatia (@Garima25_bhatia) reported

    @reliancejio @JioCare My jio fibre is not working since 3 days , after repetitive complaints representative visited today but didn’t had solution. Can someone help here.

  • Abhishe16373940
    Abhishek patel (@Abhishe16373940) reported

    @JioCare Internet speed is too slow please do something .