Reliance Jio outages and service status in Utrān, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Utrān, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 12, 2:11 PM GMT+5:30.
- Internet (56%)
- Wi-fi (22%)
- Phone (22%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Utrān, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Utrān, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 12: Problems at Reliance Jio
Reliance Jio is having issues since 12:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Utrān, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Internet | 4 hours ago |
|
Sūrat
|
Phone | 6 days ago |
|
Sūrat
|
Internet | 13 days ago |
|
Sūrat
|
Internet | 13 days ago |
|
Sūrat
|
Internet | 19 days ago |
|
Sūrat
|
Internet | 20 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Utrān, Gujarat
Latest outage, problems and issue reports in Utrān and nearby locations:
-
S.K.Kathiriya (@skkathiriya8) reported from Sūrat, Gujarat@reliancejio @JioCare @JioChat It's Good News That Jio Customer Support Said we Can't Resolve Your Broadband Internet Issue. Since the last 6 days I have been facing it. First they collect Money From my side to recharge the connection then Closed my internet and now no response.
-
Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@JioCare @reliancejio With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-10-04:17:00:00.
-
Brijesh Patel (@brijeshA07) reported from Olpād, Gujarat@JioCare the slowest network is I feel that is jio network. please try to solve network issue. there is not fault of my smart phone I already checked it. there is only issue of not only mine but also a in my family jio network.
-
-
Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat@reliancejio @JioCare disconnection since 10th July, shared usage statement with your team to prove. My resolution date has been extended to 22, 26 ,27th and today to 1st August. My plans ends on 12th Aug. called..mailed... I think it is time for #goodbyeJio.
-
Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat@JioCare I have 5 connection with my family i will not wait longer, if you don't provide resolution soon, within this month.
-
Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@caanilshekhawat @reliancejio @_MukeshAmbani With reference to Service Request Number SR00001E9FH8, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number +912613167346 is on hold as FTTx - Society permission required. Kindly provide the approval from your society
-
Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat@JioCare The connection has resumed, now please extend my current plan to cover charges when the Internet was not working i.e 20 days since the connection was active( 10th July). You can access my account to check usage for this request. Writing becoz there is no response in DM.
-
Manish Maurya (@fictgamer) reported from Sūrat, Gujarat@reliancejio My iphone 12 got the update of 5g and i also got the trail 5g unlimited offer but not able to use it in surat. Need some help🙃
-
Dipesh Shah (@urdiips) reported from Sūrat, GujaratI'm thinking to switch mobile operator @airtelindia to @reliancejio due to me and my family suffering Internet issues since last week. Hey @reliancejio, Please show me some reasonable postpaid family plan.
-
Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat@JioCare Issue from more than 2 months not called temporary.Increasing users is not problem u should have to look for that also,if users are more in our area & we have not getting good speed than you have not taking less amount of recharge,we are paying same as users experience good speed
-
Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, GujaratSave me from the dark hustle of your office. Big Reliance claim seems to be Failing on the ground reality. My JioFiber complaint is not cured even in 5 days @reliancejio @_MukeshAmbani
-
LAWYER AVINASH JAIN (@avinashjain4ind) reported from Sūrat, Gujarat@JioCare your jio fiber is not working please send your engineer as early as possible
-
Dr.Anand Patel (@dr_anand) reported from Sūrat, Gujarat@TRAI @reliancejio Whom & how i contact customer care of giga fibre for very bad service? Called customer care 4-5 times but each time my call ended,failed to file complain thru Jio App,even unable to contact executive who was in charge when i installed giga fibre. 😡😡😡😡😡
-
Harsh Patel (@iamcaharsh) reported from Sūrat, GujaratHello @JioCare My Jio fiber is not working since 2:00pm Red light continues blinking
-
Dhruvan_patel (@savaliyadhruvan) reported from Utrān, GujaratSince 4 days even after repeated calls there is no resolution Jio fiber. @reliancejio @RelianceJioCare @JioCare
-
Riddhesh Sadariwala (@Riddhesh91188) reported from Sūrat, GujaratFacing internet issues while I’m in my office since 3-4 days. @reliancejio @JioCare pls assist.
-
रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, GujaratHello @reliancejio My no not update in 5G But I live in 5G network area ... Plz upgrade my jio number
-
Ranjan Pathak (@1ranjanpathak) reported from Sūrat, Gujarat@JioCare @vishaljaiswal And if the first call is an emergency call then should we have to wait for your announcement to finish and then u connect our call till then person may die also. Which customer has asked you to start this type of announcement. and by the way it's not for only 01st call only.
-
Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat@JioCare worst company bad service bad customer support
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Archit (@Djtinoo) reported@JioCare Want to check the turn around time for the outage in Roorkee Uttarakhand for jio fiber
-
Vidhit Shah (@vidhit007) reported@JioCare @jagograhakjago @reliancejio Again Jio connectivity issue started. Constant net speed fluctuation. Not able to give my exams online due to this. App has no option to raise a request quickly. Please fix the issues as this is 4th time i am reporting it. If issue is not resolved, i will switch to Airtel Fiber.
-
Rishabh Yadav (@Rishabh69346412) reported@JioCare @JioCare My service request SR000033CDZB is not even trackable in your system. No engineer visit, no update, and no SMS received. This is highly unprofessional. Please resolve immediately and confirm installation today. Order No: NO0001CTIDE0
-
Saurabh Pandey (@Saurabh16090905) reported@JioCare Jio Fiber Internet services disrupted since morning.Everytime your call centre and local engineer saying that issue will be resolved but not resolved till now. Pathetic service.
-
Syed Shahab (@SyedShahab_in) reported@JioCare Finally back online, but no thanks to @JioCare’s "support." It took 4 days, a missed slot, fake status, & a threat to the Appellate to get a 5-min fix. Stop treating customers like numbers. Your IVR is a joke. "Press 1 or 2" isn't service—it’s a barrier. Be human, not a machine.
-
PRASHANT (@PRASHAN65977690) reported@JioCare Even no resolution timeline provided yet
-
Prashant Tiwari (@Prashan87890385) reported@reliancejio It has been over a month since your team has been working on my issue, yet you have failed to resolve it. Is my case really that complicated? First, you created unnecessary drama in cancelling the booking, and now you are repeating the same with the refund.
-
Prateek Tripathy (@prateek061577) reported@JioCare Hello ma'am/sir I am Om Prakash Tripathi, my jiovoice number is 5123506510 and registered mobile number is 9935273697, I have raised a complaint about service disruption on 7th April 2026 my request ID is SR000032VXIP, even by today service is not started.
-
Kamal Malani (@cakamalmalani) reported@JioCare unable to raise service request?
-
Nivesh Tyagi (@nivesh_tyagi12) reported@JioCare My JioFiber is down with a blinking red light. Tried restarting, but no response from the app or customer care. MAC ID: A8881FFE3789 RSN: RSVOTHJBS025623 Please schedule a technician or check the line status in my area immediately. #JioFiber