Reliance Jio outages and service status in Utrān, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Utrān, including 2 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received May 13, 10:07 PM GMT+5:30.
- Internet (75%)
- Total Blackout (13%)
- Wi-fi (13%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Utrān, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Utrān, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Reliance Jio
Reliance Jio is having issues since 06:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Utrān, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Internet | 13 hours ago |
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Sūrat
|
Internet | 24 hours ago |
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Sūrat
|
Internet | 3 days ago |
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Sūrat
|
Internet | 4 days ago |
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Sūrat
|
Total Blackout | 6 days ago |
|
Sūrat
|
Internet | 11 days ago |
Nearby cities with recent reports
5 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Utrān, Gujarat
Latest outage, problems and issue reports in Utrān and nearby locations:
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Sandesh Rawal (@SandeshRawal84) reported from Sūrat, GujaratMy hathway connection is not working and I am not able to talk with technical team also. Worst service from Hathway. My modem is not working. Please try to solve this asap, as we are working from home so it's very tough for us to survive. #complaint #plz @HathwayBrdband @JioCare
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Dr.Anand Patel (@dr_anand) reported from Sūrat, Gujarat@TRAI @reliancejio Whom & how i contact customer care of giga fibre for very bad service? Called customer care 4-5 times but each time my call ended,failed to file complain thru Jio App,even unable to contact executive who was in charge when i installed giga fibre. 😡😡😡😡😡
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Riddhesh Sadariwala (@Riddhesh91188) reported from Sūrat, GujaratFacing issues again, nothing loads on the cellular network @JioCare @reliancejio
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Deepjariwala (@Deepjariwala9) reported from Sūrat, Gujarat@reliancejio Thik se 3G internet speed bhi nahi dete or 5g launch karne chale.. Worst internet speed i have ever seen on jio. No-7359164646 , location - udhna Surat
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hiren devganiya (@9033740275) reported from Sūrat, Gujarat@Airtel_Presence @airtelindia i need airtel black plan and I am dm to you my info but no one any person reach me you can help me? @JioCare
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Kamal Mishra (@KamalMi33669986) reported from Sūrat, GujaratFacing very bad internet connectivity issues nowadays with @reliancejio please fix this.
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Amrendra A Mishra (@amvra2351) reported from Sūrat, Gujarat@JioCare Just received another promise from @reliancejio: With reference to Service Request Number SR00001CFJZ7 for your JioFiber Service ID 299259674078, your appointment with Jio service engineer is scheduled at your premises on 30-07-2022 : 11:00:00.
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Niraj Ojha (@NirajOj91192051) reported from Sūrat, Gujarat@reliancejio Jio 5g not working inside room Plz help Surat
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Sunil Patil (@Kalpratna_) reported from Sūrat, Gujaratworst jio fiber service @reliancejio When the connection is to be given, the executive comes at home and when the problem is to be solved, then only on the phone.
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Shubham Nagarji (@ShubhamNagarji2) reported from Sūrat, Gujarat@JioCare I'm facing some serious issues with your network please help me ASAP.
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ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, GujaratIf I make a call to Customer Care, my call is automatically rejected. What I know is that this is the best network in India. When we recharged the plan we were not told in any way that the internet could be shut down at night. and i’ve been tweet for the last 3 days. @JioCare
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Madhav Daga (@MadhavDaga2) reported from Athwa, Gujarat@reliancejio @JioCare My jio registered number - 8160847081 has not been working since the last 4 months. It is not showing the network on any of my phones. I hereby request you to kindly look into it and do the needful. Thank you! Jio Number- 8160847081 Contact- 8160535463
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat@JioCare hey reliance jio Your network is very poor very slow Plz update your network @reliancejio
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Gk (@aka_TheCuriousG) reported from Sūrat, Gujarat@JioCare My issue is that jio's network in particular is very bad in surat , i hopefully ported from Vodafone but that was a bad decision.
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Bhavik Bheda (@bheda_bhavik) reported from Sūrat, Gujarat@GTPL_Hathway worst service ever Pls do not buy any plan from this company @ZeeBusiness @reliancejio
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Riddhesh Sadariwala (@Riddhesh91188) reported from Sūrat, GujaratFacing internet issues while I’m in my office since 3-4 days. @reliancejio @JioCare pls assist.
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Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat@JioCare @reliancejio @reliancegroup Jio network is soo poor not able to make call phone cuts after 1 ring
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Dinesh Choudhary (@DKChoudhary151) reported from Sūrat, GujaratHello @JioCare I loss my Sim card please stop my service
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Ismail Sharif (@ismailsharif71) reported from Sūrat, Gujarat@reliancejio @JioCare Your customer care is disgusting. I just want to request for closer of old free Jio Sim 7990616667 and they took me for merry go round. Now don't tell me anything else I'm more concerned about my security just close this number permanently NOW.
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Harish Patil (@harishpatil9511) reported from Sūrat, Gujarat@reliancejio my jio number 8888244233 I recently contacted customer care but they did not have a respectful response and my issue still has not resolved jio is a reputed company ? 😡😡😡
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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CRILMOIST (@crilmoist) reported@JioCare Sent, kindly fix ASAP
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kerulkataria (@kerulkataria) reported@reliancejio Slow network problem is occurring continuously since 2025 in our area. Most of people are using jio, but all are facing the same issue. We have given complaints many times, but we got the same result. We are approximately at 21.2° N latitude and 73.1° E longitude.
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MITHESH SHETTY (@mintu1983) reported@JioCare @reliancejio @JM_Scindia It has been 3 weeks since I raised a complaint regarding a new SIM purchase. The SIM has neither been delivered nor has any refund been processed. Despite submitting all the required documents, there has been no proper response or resolution.
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Sachin Piliya (@SP72154) reported@JioCare My Jio service has been deactivated for the last 2 days. I have already emailed customer support for reactivation but have not received any response yet. I am currently residing in the UAE and may require remote verification support.Registered Number ending with 3114.
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Balu Yadav (@baluyadav07) reported@JioCare @reliancejio I was using Jioairfiber since 2 year's recently from 4-6 months facing an issue with internet connection fluctuations I have raised a ticket and tecnician visited after one months he checked and Technician is saying that .
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Ashish Makhija (@IamAshMak) reported@JioCare roaming backend instability, not able to make WiFi calls over IR in the US. iR Plan is active and another one is in queue. I was able to make calls on WiFi until 12th May, 2026. It stopped suddenly. Raised the issue, escalation done by customer executive. I was promised contact or resolution in 4 hours. Nothing has happened. Will @reliancejio @JioCare extend my WiFi plan for the days it did not work? When will get resolution?
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Abhinav Gupta (@Abhinav84793146) reported@reliancejio The Jiofiber at my home is not working since 6 th may. First service engineer was assigned for 13 th may which was postponed to 14 and now 18th.For how long shall we stay without internet and other services.Please let me know at once.
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Apoorv Soni☺ (@ApoorvSoni25) reported@JioCare Sharing my experience with Jio Fibre services their service and the unprofessional attitude of their team working on the ground has of late be so poor not bothering to address to the issues being faced by their decade old customers. STRUGGLING SINCE 15 DAYS WITH WiFi
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Monisha Asokan (@monu5515) reported@JioCare Your team confirmed compensation SR & asked me to wait until May 11. However, validity extension for the 4days outage is still pending and the ₹260 recharge expense remains unresolved. Requesting proper resolution for SR00002KQUX2.@DoT_India @reliancejio #CustomerRights
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IamLeibaLove (@orishuncompany) reported@JioCare i need unlimited service that is not landline