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Reliance Jio outages and service status in Sūrat, Gujarat

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Jun 2, 7:00 AM GMT+5:30.
  • 64% Internet (64%)
  • 14% Total Blackout (14%)
  • 14% Wi-fi (14%)
  • 7% E-mail (7%)

The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 and 394101 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 3: Problems at Reliance Jio

Reliance Jio is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Wi-fi 1 day ago
Sūrat Internet 2 days ago
Sūrat Internet 4 days ago
Sūrat Total Blackout 9 days ago
Sūrat Internet 12 days ago
Sūrat Wi-fi 13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • SandeshRawal84
    Sandesh Rawal (@SandeshRawal84) reported from Sūrat, Gujarat

    @JioCare He is saying that we will give connection in next week. But this commitment is broken Please give contact no. I need to talk My television is on off mode from 1 month.

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    @JioCare Slow speed issue from last few months has not been solved, good coverage but speed is very less, too much fluctuations in speed , plan to discontinue postpaid connection..

  • Jinayp
    Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat

    @JioCare Dear Customer, Bill dated 01-03-2022 of Rs. 2126.36 for your Jio Corporate Account Number 900510689193 is due for immediate payment. To avoid disruption of services pay NOW through NEFT/RTGS payments/transfers by using A/C code JIOE900510689193, IFSC Code YESB0CMSNOC.

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @reliancejio With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00. Abhi tak engineer aaya nahi he

  • Pulkitcoolhoney
    Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat

    @JioCare worst company bad service bad customer support

  • moradiyajay292
    MORADIYA JAY (@moradiyajay292) reported from Sūrat, Gujarat

    @JioCare I'm tweeting through someone else's internet. My jio internet is not working properly and how does I install and do so.... Third class service and app and everything pissed off the @JioCare give me some plan so I think about it @Airtel_Presence gave me the best welcome package.

  • skkathiriya8
    S.K.Kathiriya (@skkathiriya8) reported from Sūrat, Gujarat

    @JioCare It's 29 there was no solution for my issue I suddenly received a message that your address verification failed when no one came to verify the address. Pls. Refund my money..

  • urdiips
    Dipesh Shah (@urdiips) reported from Sūrat, Gujarat

    I'm thinking to switch mobile operator @airtelindia to @reliancejio due to me and my family suffering Internet issues since last week. Hey @reliancejio, Please show me some reasonable postpaid family plan.

  • Vaniya_Boy
    Yogesh Shah (@Vaniya_Boy) reported from Sūrat, Gujarat

    @reliancejio I am unable to browse with mobile data due to low network. Although, there was no problem happening in voice call rather than data surfing. Please do needful for full coverage. Thank you.

  • fictgamer
    Manish Maurya (@fictgamer) reported from Sūrat, Gujarat

    @reliancejio My iphone 12 got the update of 5g and i also got the trail 5g unlimited offer but not able to use it in surat. Need some help🙃

  • Kalpratna_
    Sunil Patil (@Kalpratna_) reported from Sūrat, Gujarat

    worst jio fiber service @reliancejio When the connection is to be given, the executive comes at home and when the problem is to be solved, then only on the phone.

  • MeetPat35968731
    Meet Patel (@MeetPat35968731) reported from Sūrat, Gujarat

    I am Meet Patel..Jio customer.. The Jio network has suddenly stopped coming from the area in which I live. Jio network has gone from an area of ​​500 meters around my house. I have complained in Jio since last 3 days. But there is no solution yet.#reliancejio #jiopoorservice #jio

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @caanilshekhawat @reliancejio @_MukeshAmbani With reference to Service Request Number SR00001E9FH8, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number +912613167346 is on hold as FTTx - Society permission required. Kindly provide the approval from your society

  • sagarso19566752
    Sagar Babson (@sagarso19566752) reported from Sūrat, Gujarat

    Very rubbish service @reliancejio @JioCare New Jio Fiber connectivity has been done. The network has not been coming for 20 days.There is an employee of a Jio customer whose name is Rishi,+91 78598 01642, he doesn't even talk properly. Closed the complaint without working. 🙎

  • JainSorabh3
    Jain Sorabh (@JainSorabh3) reported from Sūrat, Gujarat

    @JioCare Given u enough opportunity please proceed with the refund now , we have buisness and we are stuck because of the pathetic service. It's the height of inconvenient we suffered

  • HiravaBoy
    Vijay Makavana (@HiravaBoy) reported from Sūrat, Gujarat

    Jio 5G not Working on my Infinix Hot 20 5G . This phone support 12 5G band but Jio 5G not working. I have welcome offer and 5G network city @InfinixIndia @Infinix_Mobile @JioCare

  • YUGROXX
    Dr. Yugdeep Pilania (@YUGROXX) reported from Sūrat, Gujarat

    Tired of poor internet service 😪 @JioFiberVoice @JioCare @JIOFIBER8

  • Umakant79367992
    Umakanta Pradhan (@Umakant79367992) reported from Sūrat, Gujarat

    Every day my net problem vary high 😭😭😭so I change my sim waht happened #jio family 0.24kb/sec my net speed @reliancejio @JioCare

  • Pulkitcoolhoney
    Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat

    Hi Friends Need a Help I want to port My Jio number in other network @JioCare @reliancejio @reliancegroup i m facing network issue on my jio number & i am got getting solution from 1 month

  • Tuskisutariya
    **** (@Tuskisutariya) reported from Sūrat, Gujarat

    @JioCare 749 plan activated and 239 both are working same time bt 5 G not working

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • AnkurMathur1
    Ankur Mathur (@AnkurMathur1) reported

    @JioCare I have tried jiofiber, the only problem is you don't provide dual band router now. I need router with dual band support for my home.

  • sdevareddy
    Seenu (@sdevareddy) reported

    @JioCare What is the definition of “Earliest” and “Patience” by Reliance standard ? Four days even a rocket issue can be fixed.

  • akhilteja099
    Akhil (@akhilteja099) reported

    @JioCare @JioCare No one is picking our call and we are facing issue. Please assign some engineer 🙏🙏🙏🙏🙏 Request u to talk with engineer team and ask them whey they are not attending our issue u will know the reason🙏🙏🙏

  • siddharthaxx
    Siddharth Mishra (@siddharthaxx) reported

    @JioCare — Despite repeated complaints about non‑payment under our lease agreement, we’ve had no response. This is causing harassment and financial harm to the landlord. Please resolve immediately or we will file a legal complaint in court. #JioCare #CustomerSuppor

  • Joy68884337
    Joy (@Joy68884337) reported

    Hi @JioCare why do I need to apply for relocation to change the connection box and avoid frequent outages? Its your problem and you should fix it. Can DM the details if you want.

  • peeceema
    peeceema (@peeceema) reported

    @JioCare Stop fooling, chatbot! My Connection request number NO0001D0EP1G was cancelled on 27 April and still no re fund. I only get messages from chatbots regularly. Lodged Complaint with consumer helpline. Docket 9388195

  • Kinimughalu
    Kini (@Kinimughalu) reported

    @JioCare Have you ever called jio for slow internet and their call representative gave you link to jio mart? Don't believe me? Try calling jio helpline. Pathetic scums! Jio is assuming every Indians as donkey in a wholesale. Shame @JioCare

  • Somendraaaa
    Somendra (@Somendraaaa) reported

    @JioCare it's been more than 48 hrs and you haven't responded to my service request. request no. - SR0000379YSN

  • abhi04
    abhishek sharma (@abhi04) reported

    @reliancejio @reliancegroup @JioCare please solve my issue or cancel My order and give me refund. If this is the service you are giving for taking a new connection, how can you ensure after sales service.

  • SARIT08
    SWAPNA SARIT (@SARIT08) reported

    @JioCare Dear Nelson, Thanks for the prompt response. It was already intimated and I received a call also from Jio that they are going ahead with cancellation & I will get my refund within 7 days. Now it is more than 40 days, no response & no refund. Pls help with cancellation & REFUND