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Reliance Jio

Reliance Jio Outage Report in Sūrat, Gujarat

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Sūrat come from postal codes 395007 , 395010 , 395005 and 394107 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Reliance Jio

Reliance Jio is having issues since 06:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 60% Internet (60%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 0% TV (0%)

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Internet 6 days ago
Sūrat Internet 8 days ago
Sūrat Phone 15 days ago
Sūrat Wi-fi 15 days ago
Sūrat Wi-fi 16 days ago
Sūrat Internet 22 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • SandeshRawal84
    Sandesh Rawal (@SandeshRawal84) reported from Sūrat, Gujarat

    @reliancejio What to do if you are not offering service on my location?

  • ketan_bagrecha
    ketan bagrecha (@ketan_bagrecha) reported from Sūrat, Gujarat

    @reliancejio Worst service.

  • SandeshRawal84
    Sandesh Rawal (@SandeshRawal84) reported from Sūrat, Gujarat

    @JioCare @reliancejio please reply that are you giving Jio Fiber service in my area? Rushi Vihar Township, parvat patiya, near vraj bhoomi, Surat-395010 Gujarat

  • technotreatz
    TechnoTreat (@technotreatz) reported from Sūrat, Gujarat

    @reliancejio @JioCare Just ported to #Jio last week. I've feeling of being cheated. Data speed is too low like 2G. Is this the day which I'd foreseen while moving to Jio? Improve your data speed otherwise 90days ain't so far. Another @airtelindia number has no complaint at all.

  • nitinraval32
    Nitin Raval (@nitinraval32) reported from Sūrat, Gujarat

    @reliancejio @JioCare Not even tried to call me or understood problem. Poor Service. Never Expected this kind of service from esteemed company like JIO.

  • Kalpesh89177947
    Kalpesh Kumar (@Kalpesh89177947) reported from Sūrat, Gujarat

    @reliancejio from yesterday I m having a problem with network issue from jio So can you help me

  • Kinjatin
    Jatin V. Pathak🇮🇳 (@Kinjatin) reported from Sūrat, Gujarat

    @JioCare @reliancejio @JioCare Jio net sucks.😠😡🤬

  • harshinbhogle
    Harshin Mehta (@harshinbhogle) reported from Sūrat, Gujarat

    Hey @reliancejio @JioCare this is my 2nd tweet. How many days need to install cables and start a new connection? It’s been 1.5 months and all I can hear “yes it will be done by the end of this week”. If the start is this much poor how can I trust after sale service?

  • priyanka_dutta4
    Priyanka Dutta (@priyanka_dutta4) reported from Sūrat, Gujarat

    @JioCare your network is not working properly.. So give us better network coz we pay for it

  • imchahak
    Chahak Modi (MoCha) (@imchahak) reported from Sūrat, Gujarat

    @TikonaTIL @TikonaTIL nobody listens there over the app or customer care number even after frequent complains n today its not working since afternoon. I m done with #Tikona not paying for next time just waiting for this plan to complete. Even #Jiofi from @reliancejio dongle is better.

  • kaushik_dodiya
    Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Kāmrej, Gujarat

    @JioCare @kin10808224 3rd Class Service. Even i cant send Port sms

  • brij2222
    Brijesh (@brij2222) reported from Sūrat, Gujarat

    @Kaustubhpawar44 @_shradharajput_ @reliancejio So basically i wanted yo say Cities like Delhi/mumbai/bangluru/hydrabad/pune...etc etc having best service of airtel Except rural parts of india where Jio has strong hold

  • dharashahcoach
    CA Dhara Gada Shah (@dharashahcoach) reported from Sūrat, Gujarat

    The worst ever service of @fiber_jio. I applied for cancelation of connection at my office on 31st July 2020. No reply from @JioCare Took new connection at home as we were doing work from home. Now @reliancejio is charging for both connection.

  • wasoninfo
    rakesh Wason (@wasoninfo) reported from Sūrat, Gujarat

    @JioCare very poor signals since last 4 months low profile, only befooling asking questions and questions, so many complaints

  • Kalpesh89177947
    Kalpesh Kumar (@Kalpesh89177947) reported from Sūrat, Gujarat

    @JioCare From yesterday i m getting a network issue in my area So can you help me

  • MohammadVohra6
    Mohammad Vohra (@MohammadVohra6) reported from Sūrat, Gujarat

    @JioCare i have tried book form both way but still no service available for my area 😔😔😔😔

  • anil_bhavani
    Anil Bhavani (भवानी) (@anil_bhavani) reported from Sūrat, Gujarat

    Already Purchased IR PACK before 2 days Still I can Not activate it Think Twice before purchase @reliancejio @JioCare is act like they are helping I didn’t receive any assistance I contacted Toll Free Customer Care Online Chat MyJio App Twitter

  • DeepakS30521066
    Deepak Suthar (@DeepakS30521066) reported from Sūrat, Gujarat

    @ViCustomerCare providing the worst services to your customers.When you not able to provide proper service then why you open the company and now idea,Vodafone both are merge then also not providing service better than you @airtelindia , @reliancejio providing a best services.

  • AnkitJain2828
    Ankit Jain (@AnkitJain2828) reported from Sūrat, Gujarat

    Facing the worst customer care support from @JioSaavn @reliancejio Its been three days i m unable to use my jio saavn pro services

  • kaushik_dodiya
    Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Utrān, Gujarat

    @JioCare @reliancejio i am at surat laskana location from tomorrow to much network issue is here. I want to port my number to other operator but i can even send sms. Really Very 3dr class service here I For This Tweet i use Vodafone Network Its Working Here.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • 175f62e3c3e4473
    VN (@175f62e3c3e4473) reported

    In "Chikalgud of hukkeri taluka Karnataka India" there’s literally zero network towers, the signal here is straight up nonexistent and it’s low-key a struggle. If any ISP like @JioCare or @ViCustomerCare sets up a new cell site, y’all will grab a huge wave of new users instantly

  • ashok_arediya
    Ashok Arediya (@ashok_arediya) reported

    @Airtel_Presence The network is terrible, the internet is dead, and customer care is unreachable. “Unlimited 5G” is nothing but an advertising scam. Soon port in @JioCare / @ViCustomerCare

  • govindlall
    Govind Lal ( Sanatani ) (@govindlall) reported

    Shame on @JioCare ported one of the numbers to #BSNL it has a better network than @reliancejio thinking to port others too..

  • scorpionAtul
    Atul Bartakke (@scorpionAtul) reported

    @JioCare Jio is down today...worst ever internet services...BSNL 4G works faster than jio 5G

  • govindlall
    Govind Lal ( Sanatani ) (@govindlall) reported

    Shame on @JioCare ported one of the numbers to #BSNL it has a better network than @reliancejio thinking to port others too..

  • ashok_arediya
    Ashok Arediya (@ashok_arediya) reported

    @Airtel_Presence The network is terrible, the internet is dead, and customer care is unreachable. “Unlimited 5G” is nothing but an advertising scam. Soon port in @JioCare / @ViCustomerCare

  • govindlall
    Govind Lal ( Sanatani ) (@govindlall) reported

    Shame on @JioCare ported one of the numbers to #BSNL it has a better network than @reliancejio thinking to port others too..

  • venkadais
    Common_Man (@venkadais) reported

    @smukherjee00 @BSNLCorporate @reliancejio BSNL coverage is poor, OTP issue, call quality issue. No bulk data plans. Only do price Hike. There is no loss for income and OTP on the grace period. It's money minded than Pvt operators

  • ashok_arediya
    Ashok Arediya (@ashok_arediya) reported

    @Airtel_Presence The network is terrible, the internet is dead, and customer care is unreachable. “Unlimited 5G” is nothing but an advertising scam. Soon port in @JioCare / @ViCustomerCare

  • 175f62e3c3e4473
    VN (@175f62e3c3e4473) reported

    In "Chikalgud of hukkeri taluka Karnataka India" there’s literally zero network towers, the signal here is straight up nonexistent and it’s low-key a struggle. If any ISP like @JioCare or @ViCustomerCare sets up a new cell site, y’all will grab a huge wave of new users instantly