Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Aug 13, 1:38 PM GMT+5:30.
- Internet (86%)
- E-mail (5%)
- Wi-fi (5%)
- Phone (5%)
The latest reports from users having issues in Sūrat come from postal codes 395007 and 395005 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 16: Problems at Reliance Jio
Reliance Jio is having issues since 11:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
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Phone | 3 days ago |
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Sūrat
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Internet | 8 days ago |
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Sūrat
|
Internet | 9 days ago |
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Sūrat
|
Internet | 12 days ago |
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Sūrat
|
Internet | 12 days ago |
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Sūrat
|
Internet | 14 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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S.K.Kathiriya (@skkathiriya8) reported from Sūrat, Gujarat@JioCare It's 29 there was no solution for my issue I suddenly received a message that your address verification failed when no one came to verify the address. Pls. Refund my money..
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Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat@JioCare @reliancejio @reliancegroup Jio network is soo poor not able to make call phone cuts after 1 ring
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Umakanta Pradhan (@Umakant79367992) reported from Sūrat, GujaratEvery day my net problem vary high 😭😭😭so I change my sim waht happened #jio family 0.24kb/sec my net speed @reliancejio @JioCare
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Pandav Devang (@pandav_devang) reported from Sūrat, GujaratHello, @reliancejio Take a little care, because you are going to connect by being the user port of @airtelindia and #VI .Due to which there should not be any problem in your network. And all of us should take care of the old customer so that there is no problem. #Pricehike
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Aarav (@AaravAp5130) reported from Sūrat, GujaratHow Poor service @JioCare No attention is paid to costomer's complaints i Complained Month Ago bt still Didn't Get Solution,facing Call Related issue As It Is, Plz Improve CCCall Service Atleast How Can Do Complain Again!! Sorry to Say sometimes WorstServices by u @reliancejio
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chetan sankaliya (@csankaliya) reported from Utrān, Gujarat@JioCare at this place internet speed to slow i have been complaint many times but no any resolution plzz solve this issue
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@JioCare @reliancejio With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-10-04:17:00:00.
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat@JioCare 24+ h completed Not sending jio true 5G popup in my number Plz upgrade my number in 5G network area Plz help @JioCare
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Creativo Camaal (@creativocamaal) reported from Sūrat, Gujarat@JioCare My mobile 8169641717 no network at Ranawad Khatriwad Golwad Surat though it was full last year. Alternate no 8691891989
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ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, GujaratIf the internet can be slow due to Overcrowding it should not be done even during the day Because there are very few users during the day time. @JioCare
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@JioCare With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00. Abhi tak koi engineer aaya nahi he
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat@JioCare Slow speed issue from last few months has not been solved, good coverage but speed is very less, too much fluctuations in speed , plan to discontinue postpaid connection..
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Dinesh Choudhary (@DKChoudhary151) reported from Sūrat, GujaratHello @reliancejio I loss my Sim card please stop my service
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Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Utrān, Gujarat@JioCare @reliancejio i am at surat laskana location from tomorrow to much network issue is here. I want to port my number to other operator but i can even send sms. Really Very 3dr class service here I For This Tweet i use Vodafone Network Its Working Here.
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Riddhesh Sadariwala (@Riddhesh91188) reported from Sūrat, GujaratFacing internet issues while I’m in my office since 3-4 days. @reliancejio @JioCare pls assist.
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Pandav Devang (@pandav_devang) reported from Sūrat, Gujarat@JioCare Sir buy the entire @GTPLHathwayLtd company. So get it from a crap engineer who could not solve our complaint within 6 days.
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat@JioCare @vikramsingh2211 What will you do after taking contact number of customer, you will tell sir how much your network bar, in which slot sim is, cache cleared or not, even after if you found that problem is in your network, you tell problem is temporarily or users base in your area is high 1/2
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Aarav (@AaravAp5130) reported from Sūrat, Gujarat@JioCare I agree With Technical Issues But What About Ur Customer Care Services.. totally Failed In My Case.
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Ajay Kumar Verma (@imajayprakashh) reported from Sūrat, Gujarat@reliancejio @reliancegroup @JioCare your prepaid internet service is very bad in Surat Gujarat, and jio customer care executive is not proper respond...
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**** (@Tuskisutariya) reported from Sūrat, Gujarat@JioCare 749 plan activated and 239 both are working same time bt 5 G not working
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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AM (@artofbrandingg) reportedExtremely disappointed with @reliancejio. Promised JioAirFiber installation by 15 Aug. Technician came, completed only KYC & left. I was then promised installation between 3–4 PM 16th August so I stayed home. I had already informed Jio that I wouldn't be available from 17/18 Aug. Then, without my consent/call/SMS, installation was apparently scheduled for 18 Aug. When I called the backend helpline, I was told it was actually scheduled for 16 Aug — yet nobody contacted me or came. Which one is it — 16th or 18th? I will not be available in 18th August. I have already paid ₹1,982.46 on 15 Aug for the AirFiber onboarding. Order: N00001F8FYHW This is far beyond a simple delay. Broken commitments + contradictory scheduling + zero communication is unacceptable from a company of Jio's scale. @JioCare Please escalate this to your senior team and resolve it immediately.
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Aditya Mishra (@Mishraditya008) reportedWhat a shame for @JioCare @reliancejio I am experiencing terrible network speed of jio fiber from a week.. Despite looting and taking a lot of money hence the service is like this is not tolerable at all..
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Maaru (@shikamaru_h) reported@slayingb1tch @JioCare Try switching to 4G ... 😭 5G is totally not working
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Rohanpathania (@Rohanpathania1) reportedRecharged Jio for a full year, but the network service is extremely disappointing. Even in such a big city, connectivity is poor. Contacted customer support multiple times—same response: “We’re working on it for months.” But no improvement yet. @reliancejio
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ಅನುರಾಗ್ ಮಂಚನಹಳ್ಳಿ 🚩 (@mnanurag) reportedI have enquire about jio fiber TV today's back. Till now no one has called regarding enquiry.@JioCare @jio_fiber @OfficialJioTV Poor service
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Jitendra Marcus (@jmarcus99) reportedDay 6 The problem isn't the time they are taking. The problem is, in last 5 days, I saw several teams like airtel and siti etc. working BUT I didn't see a single worker from team jio. @reliancejio @JioCare The sms says, "our team is working continuously" "भाई कुछ शर्म है!!!"
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GIRIJESH PRATAP YADAV (@Shahilydv_14) reportedDespite previous escalation, @JioCare @reliancejio refuses to resolve my fiber connection issue. You are happily charging for non-existent service.This is clear 'Deficiency of Service'& false promises. Resolve this immediately or refund my money. Will take formal legal route next
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Rahul (@imrahul_neela) reported@JioCare @reliancejio - No resolution yet, waiting from past 2 days. Engineer visit has been rescheduling daily. Very poor service from you.@jagograhakjago - can you help on this?#jioairfiber #poorservice
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Nikunj (@nikunjgaggar16) reported@JioCare Have DM you my registered mobile number and jio fibre number both. Have not received any call neither I am able to connect to a customer care number.
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Amit Kumar Tanwar (@AmitKrTanwar) reported@jiocare, @reliancejio Escalation - Complain with regard to #jiofiber 01203684926. 3 days, 8 emails, 5 customer care voice calls and Zero resolution on refund. No internet connectivity. 100% failure and 100% deficiency of service. Refund my advance payment if no internet.