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Reliance Jio outages and service status in Sūrat, Gujarat

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Jun 5, 9:05 PM GMT+5:30.
  • 60% Internet (60%)
  • 13% Total Blackout (13%)
  • 13% Wi-fi (13%)
  • 7% E-mail (7%)
  • 7% Phone (7%)

The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 , 394101 and 394107 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 7: Problems at Reliance Jio

Reliance Jio is currently having issues. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Phone 1 day ago
Sūrat Wi-fi 5 days ago
Sūrat Internet 5 days ago
Sūrat Internet 7 days ago
Sūrat Total Blackout 13 days ago
Sūrat Internet 15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • Tuskisutariya
    **** (@Tuskisutariya) reported from Sūrat, Gujarat

    @JioCare 749 plan activated and 239 both are working same time bt 5 G not working

  • Umakant79367992
    Umakanta Pradhan (@Umakant79367992) reported from Sūrat, Gujarat

    Every day my net problem vary high 😭😭😭so I change my sim waht happened #jio family 0.24kb/sec my net speed @reliancejio @JioCare

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    @GabbbarSingh @reliancejio my network not in 5G

  • TusharGidwani
    Tushar Gidwani (@TusharGidwani) reported from Sūrat, Gujarat

    Hello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat

  • abhaymehta
    Abhay Mehta (@abhaymehta) reported from Sūrat, Gujarat

    @reliancejio @JioCare while aiming to be the number 1 telecom service in india, customer service was definitely not on its mind. Jaisa naam waisa kaam. #JioFiberChorHai

  • brizs07
    Brijesh Patel (@brizs07) reported from Olpād, Gujarat

    @reliancejio Jio internet speed is very slow. I contact customer care and complain them but there was no improvement in internet speed. ASAP please improve jio internet speed

  • Deepjariwala9
    Deepjariwala (@Deepjariwala9) reported from Sūrat, Gujarat

    @reliancejio Thik se 3G internet speed bhi nahi dete or 5g launch karne chale.. Worst internet speed i have ever seen on jio. No-7359164646 , location - udhna Surat

  • bhadreshv1993
    ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujarat

    the problem is not being solved even through Twitter, And not even getting from customer care. So please tell us where we should go so that our problem can be solved. Because even having a normal whatsapp message is having trouble. Please do not give high user reasons. @JioCare

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    @JioCare Slow speed issue from last few months has not been solved, good coverage but speed is very less, too much fluctuations in speed , plan to discontinue postpaid connection..

  • AaravAp5130
    Aarav (@AaravAp5130) reported from Sūrat, Gujarat

    @JioCare I agree With Technical Issues But What About Ur Customer Care Services.. totally Failed In My Case.

  • brijeshA07
    Brijesh Patel (@brijeshA07) reported from Olpād, Gujarat

    @reliancejio the worst network of jio that I feel. not only my connection but there is my family members network connection. please ASAP try to solve problems. if u not solve this problem I have no choice to change another network & also a my family members.

  • Pulkitcoolhoney
    Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat

    @JioCare @reliancejio @reliancegroup Jio network is soo poor not able to make call phone cuts after 1 ring

  • HiravaBoy
    Vijay Makavana (@HiravaBoy) reported from Athwa, Gujarat

    When Moto Edge 20 get VoNR support Update? @Moto @motorolaindia @JioCare

  • bhadreshv1993
    ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujarat

    If I make a call to Customer Care, my call is automatically rejected. What I know is that this is the best network in India. When we recharged the plan we were not told in any way that the internet could be shut down at night. and i’ve been tweet for the last 3 days. @JioCare

  • bhadreshv1993
    ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujarat

    @JioCare @JioCare @TRAI my jio number is 9022906300. i am located from surat 394101. I have been watching for a long time now that the internet is shut down from 8 to 10 o'clock at night. And for the last 3 days I have been trying to call in customer care but there is no contact.

  • sagarso19566752
    Sagar Babson (@sagarso19566752) reported from Sūrat, Gujarat

    Very rubbish service @reliancejio @JioCare New Jio Fiber connectivity has been done. The network has not been coming for 20 days.There is an employee of a Jio customer whose name is Rishi,+91 78598 01642, he doesn't even talk properly. Closed the complaint without working. 🙎

  • Fattemohamed1
    Fattemohamed (@Fattemohamed1) reported from Sūrat, Gujarat

    @reliancejio Incoming Call Voice Issue?

  • JainSorabh3
    Jain Sorabh (@JainSorabh3) reported from Sūrat, Gujarat

    @JioCare Given u enough opportunity please proceed with the refund now , we have buisness and we are stuck because of the pathetic service. It's the height of inconvenient we suffered

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    @JioCare I have 5 connection with my family i will not wait longer, if you don't provide resolution soon, within this month.

  • TusharGidwani
    Tushar Gidwani (@TusharGidwani) reported from Sūrat, Gujarat

    Hello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • SSRanjan17
    S S Ranjan (@SSRanjan17) reported

    @JioCare @JioCare, the reason mentioned is incorrect. The engineer who visited revealed that the main issue is a lack of coordination. There is one extra idle connection in the junction box. Whenever a complaint is raised, the technician disconnects another customer’s connection.

  • mahimogli123
    Er.Arjun negi (@mahimogli123) reported

    @JioCare Dear Harshit, what happened? Your ETA is going to expire in 30 minutes. @JioCare, you've not been able to fix my issue for more than 72 hours. If your not able to attend any issues within TAT. It's very shameful for @reliancejio.

  • Sonalidala15136
    Sonali dalal (@Sonalidala15136) reported

    @saaaanjjjuuu That’s exactly what’s happening with me as well. I’m getting lower internet speeds, while Jio is working much better on my brother’s phone. I doubt this started after they launched their Priority Post-paid service. I’m planning to switch to @reliancejio now.

  • mr_ppsc
    Pawan Pratap Singh Chauhan (@mr_ppsc) reported

    @JioCare @JioFiber 3/3 This is a clear failure to meet your own service commitment. I demand an immediate resolution or a full refund. If not addressed urgently, I will escalate the matter through consumer grievance forums and regulatory authorities. @JioCare #JioFiber #CustomerServiceFail

  • GarkotiManish
    Manish Garkoti (@GarkotiManish) reported

    🚨 @JioCare @RelianceJio — Jio Fibre has wrongly credited my payment to the wrong account and is REFUSING to fix it. This is unacceptable. Here's what happened: 🧵 #JioFibre #ConsumerRights #JioFailed

  • NitinJasus
    नितिन कुमार जटराणा (@NitinJasus) reported

    @JioCare My Jio AirFiber plan includes Zee5 Premium. If it’s a premium subscription, why am I seeing ads every few minutes while watching movies and series? This is affecting the viewing experience. Please clarify if this is normal or a subscription issue.

  • BAGHANIYA
    RBB (@BAGHANIYA) reported

    Hey, @reliancejio @JioCare I need urgent help. Could you please reply here?

  • DineshoYadav
    Dinesh Yadav (@DineshoYadav) reported

    @JioCare w/o any prior info or notice. This is not my fault, it is sheer negligence on Jio's part. I cannot keep travelling back and forth. Please arrange immediate digital/outstation KYC or escalate this to a principal circle manager for resolution. This has been pending for too long

  • DineshoYadav
    Dinesh Yadav (@DineshoYadav) reported

    @JioCare @reliancejio Kindly resolve my issue, see DM and previous thread

  • PawanCh79546639
    Pawan Chaurasia (@PawanCh79546639) reported

    @JioCare @reliancejio Till now, no one has arrived. It really feels like common people are being harassed by this kind of service. There is no one to look into the issue and no one to listen. The system is worse than “Andher Nagari, Chaupat Raja.”