Reliance Jio outages and service status in Sūrat, Gujarat
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- The most recent signal from this area was received May 15, 7:38 PM GMT+5:30.
- Internet (70%)
- E-mail (10%)
- Total Blackout (10%)
- Wi-fi (10%)
The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 and 394107 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 19: Problems at Reliance Jio
Reliance Jio is having issues since 10:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
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4 days ago | |
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Sūrat
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Internet | 4 days ago |
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Sūrat
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Internet | 6 days ago |
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Sūrat
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Internet | 6 days ago |
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Sūrat
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Internet | 7 days ago |
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Sūrat
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Internet | 9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat@GabbbarSingh @reliancejio my network not in 5G
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Ankit Jain (@AnkitJain2828) reported from Sūrat, GujaratFacing the worst customer care support from @JioSaavn @reliancejio Its been three days i m unable to use my jio saavn pro services
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Creativo Camaal (@creativocamaal) reported from Sūrat, Gujarat@JioCare My mobile 8169641717 no network at Ranawad Khatriwad Golwad Surat though it was full last year. Alternate no 8691891989
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Jain Sorabh (@JainSorabh3) reported from Sūrat, Gujarat@JioCare Given u enough opportunity please proceed with the refund now , we have buisness and we are stuck because of the pathetic service. It's the height of inconvenient we suffered
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Dinesh Choudhary (@DKChoudhary151) reported from Sūrat, GujaratHello @reliancejio I loss my Sim card please stop my service
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, GujaratHello @reliancejio My no not update in 5G But I live in 5G network area ... Plz upgrade my jio number
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Brijesh Patel (@brijeshA07) reported from Olpād, Gujarat@reliancejio the worst network of jio that I feel. not only my connection but there is my family members network connection. please ASAP try to solve problems. if u not solve this problem I have no choice to change another network & also a my family members.
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Amrendra A Mishra (@amvra2351) reported from Sūrat, Gujarat@JioCare Just received another promise from @reliancejio: With reference to Service Request Number SR00001CFJZ7 for your JioFiber Service ID 299259674078, your appointment with Jio service engineer is scheduled at your premises on 30-07-2022 : 11:00:00.
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Pandav Devang (@pandav_devang) reported from Sūrat, GujaratHello, @reliancejio Take a little care, because you are going to connect by being the user port of @airtelindia and #VI .Due to which there should not be any problem in your network. And all of us should take care of the old customer so that there is no problem. #Pricehike
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bikash tiwari (@jamundih) reported from Sūrat, Gujarat35 time complaint at #jio and #jiocare no one hearing our problem. There is slow internet since 105days at my current location as 804/1,DEVI PROCESSORS,GIDC SACHIN,SURAT 394230
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@JioCare With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00. Abhi tak koi engineer aaya nahi he
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@JioCare @reliancejio With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-10-04:17:00:00.
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Amrendra A Mishra (@amvra2351) reported from Sūrat, Gujarat@JioCare Thanks a lot for your efforts without resolution. Now customers like me will never trouble you and your company Reliance Jio Fibre as I have already applied for refundable deposits of 6500/-and six months subscription for new plan paid on 27.6.22 operative 9/7/22.
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Sandesh Rawal (@SandeshRawal84) reported from Sūrat, Gujarat@JioCare Unlucky but your service is not available in my area.
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Dipesh Shah (@urdiips) reported from Sūrat, GujaratI'm thinking to switch mobile operator @airtelindia to @reliancejio due to me and my family suffering Internet issues since last week. Hey @reliancejio, Please show me some reasonable postpaid family plan.
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X Bow 🏹 (@__JaiBhartiya__) reported from Sūrat, GujaratFound in My Jio App that 1 unknown is attached to my profile... Kindly help me out @JioCare
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Vijay Makavana (@HiravaBoy) reported from Athwa, GujaratWhen Moto Edge 20 get VoNR support Update? @Moto @motorolaindia @JioCare
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Brijesh Patel (@brizs07) reported from Olpād, Gujarat@reliancejio Jio internet speed is very slow. I contact customer care and complain them but there was no improvement in internet speed. ASAP please improve jio internet speed
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Ismail Sharif (@ismailsharif71) reported from Sūrat, Gujarat@JioCare Though your Jio Tower is only 100 mtrs. away from our flat. Speed is disgustingly slow and only 198 same record is playing. Please do something immediately. In the guise of 5G don't ignore 4G / LTE Customers. We are also paying you.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Shrinidhi (@dShrinidhii) reported@JioCare The issue still persists. It has been the case since 1st of May.
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Jitu Dhanwani (@Jdhanwani71) reported@JioCare As a customer, I should at least have the option to talk to support. This is unacceptable service. Please disconnect my connection immediately before the next bill is generated.
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Devesh Ray ❁ (@devesh_ray) reportedPathetic service form your distributor. @JioCare @reliancejio I have ordered for a JioAirFibre connection few days back , and still no response form your side. A have already paid the money, but after accepting the order there is no response anymore.
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Sandeep (@bangles65) reportedSignal struggles in Pune's major malls like Phoenix Marketcity and Amanora! Frequent call drops and unreliable data are seriously dampening the experience. We need stronger indoor coverage, ASAP! — 19 May 2026 23:37:50 @reliancejio @TRAI @DoT_India
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Anmol Bhatia (@AnmolBh99323671) reportedHi @JioCare What a pathetic Relocation protocol you have for Jio fiber . First your system takes up wrong locality and then next you don't cancel that for more than 4 days ? What kind of injustice is this ? My work is suffering for last 3 days because of this . Sort it asap.
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Sanu Kr (@ShaunKumar9) reported@JioCare @TRAI No reply and solution till date.
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Rohit Koul (@rohit_koul2007) reported@JioCare hi Team, jiofiber not working from this morning and technician is saying issue with backend. Kindly check. Region- Bohri Anand nagar Jammu 180002
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Buri Buri Zaemon (@roamreality) reported@JioCare I want you to escalate this to the concerned team so that I can get the Air Fiber installed today. Can you do it or do I need to file a case now due to the lack of service ? Even the grievance officer hasn't replied to my mail.
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Varanasi (@Chandu47039966) reported@JioCare Not even responding for DM’s.I got tiered on calling customer care daily and i went jio main office in waltair siripuram,Visakhapatnam.And told my issue with Rajasekhar JHT ,he told me that he didn’t have any access to resolve my issue. Then were should i go! @Tech_glareOffl
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kAiSeR (kD) 𝕏 ꪜ . (@TheKaiserDar) reported@reliancejio @JioCare please look into this issue.