Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Sūrat, including 2 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received May 14, 11:48 AM GMT+5:30.
- Internet (78%)
- Total Blackout (11%)
- Wi-fi (11%)
The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 and 394107 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Reliance Jio
Reliance Jio is having issues since 03:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Internet | 9 hours ago |
|
Sūrat
|
Internet | 23 hours ago |
|
Sūrat
|
Internet | 1 day ago |
|
Sūrat
|
Internet | 4 days ago |
|
Sūrat
|
Internet | 5 days ago |
|
Sūrat
|
Total Blackout | 6 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, GujaratSave me from the dark hustle of your office. Big Reliance claim seems to be Failing on the ground reality. My JioFiber complaint is not cured even in 5 days @reliancejio @_MukeshAmbani
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Bhavik Bheda (@bheda_bhavik) reported from Sūrat, Gujarat@GTPL_Hathway worst service ever Pls do not buy any plan from this company @ZeeBusiness @reliancejio
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Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat@reliancejio @JioCare Now three months has elapsed till the company need more time and telling me to have patience to sort out my issue . Jus a poor response
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat@GabbbarSingh @reliancejio my network not in 5G
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Riddhesh Sadariwala (@Riddhesh91188) reported from Sūrat, GujaratFacing issues again, nothing loads on the cellular network @JioCare @reliancejio
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Jain Sorabh (@JainSorabh3) reported from Sūrat, Gujarat@JioCare Given u enough opportunity please proceed with the refund now , we have buisness and we are stuck because of the pathetic service. It's the height of inconvenient we suffered
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Kuldip khokhani (@pkuldip94) reported from Kāmrej, Gujarat@JioCare @reliancejio When will it be my area's turn from across the country? I have been waiting and asking for help since last three years but I am not getting any resolution yet. All of India is using 5G networks now and I don't even have 4G network here! Shame on you for fooling the public.
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vipul patel (@vipulmangroliya) reported from Sūrat, GujaratAfter so many compliments still there is No solution, they always ask my number and location but doing nothing, I hate this service, this might be in our country only. @reliancejio @JioCare @_MukeshAmbani
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Dinesh Choudhary (@DKChoudhary151) reported from Sūrat, GujaratHello @reliancejio I loss my Sim card please stop my service
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Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat@JioCare @reliancejio @reliancegroup Jio network is soo poor not able to make call phone cuts after 1 ring
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Manish Maurya (@fictgamer) reported from Sūrat, Gujarat@reliancejio It's not working in my area 🥲 I tried everything, I got the welcome offer , i updated my phone then also it's not working, I'm from surat gujarat
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Yogesh Shah (@Vaniya_Boy) reported from Sūrat, Gujarat@reliancejio I am unable to browse with mobile data due to low network. Although, there was no problem happening in voice call rather than data surfing. Please do needful for full coverage. Thank you.
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat@JioCare I have 5 connection with my family i will not wait longer, if you don't provide resolution soon, within this month.
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@JioCare @reliancejio With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-10-04:17:00:00.
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ShubhamDeore (@Shubham00097496) reported from Sūrat, GujaratHlo jio I have issues your network connection since long time whenever I call in jio then jio care advisor is tell one thing we r upgrade our service I Twitte for my issued plz solved it @reliancejio @MukeshAmbaniOf
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Manan Jhaveri (@MananJhaveris) reported from Sūrat, Gujarat@reliancejio @JioCare I had applied for a connection for my office and paid the money. 2ce the appointment of the technician was given and I went there and he did not turn up. Also no one is picking up the phone now. Kindly get the problem sorted or give a refund I'll get airtel
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Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat@JioCare The connection has resumed, now please extend my current plan to cover charges when the Internet was not working i.e 20 days since the connection was active( 10th July). You can access my account to check usage for this request. Writing becoz there is no response in DM.
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X Bow 🏹 (@__JaiBhartiya__) reported from Sūrat, GujaratFound in My Jio App that 1 unknown is attached to my profile... Kindly help me out @JioCare
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Sunil Patil (@Kalpratna_) reported from Sūrat, Gujarat@reliancejio @JioCare know one response on my network issue query. Worthless service
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Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Utrān, Gujarat@JioCare @reliancejio i am at surat laskana location from tomorrow to much network issue is here. I want to port my number to other operator but i can even send sms. Really Very 3dr class service here I For This Tweet i use Vodafone Network Its Working Here.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Arunachalam Jeyaraj (@ArunachalamJey1) reported@JioCare Dear Support Team, I've received the refund on May 12, 2026. While I appreciate the resolution, I am disappointed that it took over a month to process. I hope you improve your service speed in the future. #refund #JioAirFiber
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ramaranjan (@ramaranjan) reportedPlease explain why 34 days take and still solution not done @JioCare
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Neel Patel (@imneelpatell) reported@JioCare @JioCare I applied for porting from my previous provider to Jio, My order was placed on the 5th—it's been over 9 days now but the issue remains unresolved if not resolved— I may have to move to another provider @airtelindia, as Airtel might actually help.
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priyanshukast (@priyanshukast3) reportedHello @JioCare, Our DLT Header registration for QRTag9 under the “Consumer Goods and Automobiles” category has been pending since 06-05-2026. Today is already 14-05-2026, and the header approval is still pending. im very disappointed with your service
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Nandan Bbhutada (@mr_bhutada) reportedIts been 4 Days applied for Jio Air Fiber and even i have made the payment but yet no one has contacted me for installation Worst service by jio. Agent was not even listening to us until i make payment but after payment he is not even answering the call @JioCare @reliancejio
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TARUN (@manavtarunn) reported@JioCare Any progress on this issue rectification? Will I get extra days in my plan since the issue is from Jio's end and Jio is failing to provide resolution on time? @JioCare @reliancejio
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Avishek Kumar Mitra (@Avishek__Mitra) reportedDear @reliancejio @JioCare - This is totally unacceptable. You cut the connection for a single day delay in payment and yet you leave people with 2 days of no Internet connection even after having an active plan. No response, no support, nothing! @jagograhakjago fyip
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Faisal Alam (@_Faisal_Alam_) reportedI want to raise a disconnection request if my SR000035QZGK is not resolved by today... @JioCare Also I am moving to consumer court for strict action against the jio company... Hello @jagograhakjago please help to file petition against jio airfiber team & social media team..
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Prathamesh Sidhaye (@Prath1993) reported@reliancejio @JioCare Worst network experience after porting. Signal is available but mobile data hasn’t worked since yesterday. Customer care only has a virtual assistant saying my data is exhausted how is that possible when data never worked from the start? Waste
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ramaranjan (@ramaranjan) reported@JioCare @jagograhakjago why you have taken 34 days and still my issue is not resolved