Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Sūrat, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received Jul 6, 11:32 AM GMT+5:30.
- Internet (85%)
- Total Blackout (8%)
- Phone (8%)
The latest reports from users having issues in Sūrat come from postal codes 395007 and 395005 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 7: Problems at Reliance Jio
Reliance Jio is having issues since 05:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Internet | 20 hours ago |
|
Sūrat
|
Internet | 2 days ago |
|
Sūrat
|
Total Blackout | 9 days ago |
|
Sūrat
|
Internet | 9 days ago |
|
Sūrat
|
Internet | 18 days ago |
|
Sūrat
|
Internet | 18 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Sagar Babson (@sagarso19566752) reported from Sūrat, GujaratVery rubbish service @reliancejio @JioCare New Jio Fiber connectivity has been done. The network has not been coming for 20 days.There is an employee of a Jio customer whose name is Rishi,+91 78598 01642, he doesn't even talk properly. Closed the complaint without working. 🙎
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Harish Patil (@harishpatil9511) reported from Sūrat, Gujarat@reliancejio my jio number 8888244233 I recently contacted customer care but they did not have a respectful response and my issue still has not resolved jio is a reputed company ? 😡😡😡
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Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat@reliancejio @JioCare disconnection since 10th July, shared usage statement with your team to prove. My resolution date has been extended to 22, 26 ,27th and today to 1st August. My plans ends on 12th Aug. called..mailed... I think it is time for #goodbyeJio.
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Vijay Makavana (@HiravaBoy) reported from Sūrat, GujaratJio 5G not Working on my Infinix Hot 20 5G . This phone support 12 5G band but Jio 5G not working. I have welcome offer and 5G network city @InfinixIndia @Infinix_Mobile @JioCare
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Ismail Sharif (@ismailsharif71) reported from Sūrat, Gujarat@JioCare Though your Jio Tower is only 100 mtrs. away from our flat. Speed is disgustingly slow and only 198 same record is playing. Please do something immediately. In the guise of 5G don't ignore 4G / LTE Customers. We are also paying you.
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Abhay Mehta (@abhaymehta) reported from Sūrat, Gujarat@reliancejio @JioCare while aiming to be the number 1 telecom service in india, customer service was definitely not on its mind. Jaisa naam waisa kaam. #JioFiberChorHai
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Creativo Camaal (@creativocamaal) reported from Sūrat, Gujarat@JioCare My mobile 8169641717 no network at Ranawad Khatriwad Golwad Surat though it was full last year. Alternate no 8691891989
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, GujaratSwitch to @Airtel_Presence as received bad experience from @JioCare from #Jiopostpaidplus plan,
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Umakanta Pradhan (@Umakant79367992) reported from Sūrat, GujaratEvery day my net problem vary high 😭😭😭so I change my sim waht happened #jio family 0.24kb/sec my net speed @reliancejio @JioCare
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@oldmonksays_ @reliancejio @GoI_MeitY Your service request number is SR00001EDGX0. You will receive an update by 2022-10-12T14:36:25. To check the status of your service request using MyJio App Disconnect karava diya hai mene
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Deepak Jha (@deepak_jha111) reported from Sūrat, Gujarat@JioCare Kindly advise till that time what your customer will do?
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Ajay Kumar Verma (@imajayprakashh) reported from Sūrat, Gujarat@reliancejio @reliancegroup @JioCare your prepaid internet service is very bad in Surat Gujarat, and jio customer care executive is not proper respond...
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ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujarat@JioCare @JioCare @TRAI my jio number is 9022906300. i am located from surat 394101. I have been watching for a long time now that the internet is shut down from 8 to 10 o'clock at night. And for the last 3 days I have been trying to call in customer care but there is no contact.
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Dinesh Choudhary (@DKChoudhary151) reported from Sūrat, GujaratHello @reliancejio I loss my Sim card please stop my service
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Manish Maurya (@fictgamer) reported from Sūrat, Gujarat@reliancejio My iphone 12 got the update of 5g and i also got the trail 5g unlimited offer but not able to use it in surat. Need some help🙃
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Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Kāmrej, Gujarat@JioCare @kin10808224 3rd Class Service. Even i cant send Port sms
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat@JioCare 24+ h completed Not sending jio true 5G popup in my number Plz upgrade my number in 5G network area Plz help @JioCare
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat@JioCare hey reliance jio Your network is very poor very slow Plz update your network @reliancejio
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riyaz (@PariyaniRiyaz) reported from Sūrat, Gujarat@JIOFIBER8 @JioCare I need new jio fibre connection but not allowed in my area so please help me and support to me Foy new jio gigafiber connection. My society name is : suncity Residency,opp.Bhanki Stediyum Hanuman tekri, rander,surat Pincode : 395005
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Yuvaraj (@syuvitech) reported@JioCare Replied??? what is the solution for my issue??
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dilip dp (@DilipPusala) reported@JioCare @JioCare can I know the reason and how to resolve issue asap
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Shilesh Kumar (@shilesh44274) reported@reliancejio @JioCare if you people are really honest toward job then work on it and solve the issue otherwise return my recharge amount to me back.. For any details DM
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Pranaynagre (@Pranaynagre1) reported@JioCare How can you not find any detail about my sim. Is this msg fake your executive called me thrice for purchasing sim and now no help. Dear Customer OTP for Order Reference No- NO0001EBH6Y0 and Jio Number 9699651363 is 334085. Time to port my all sims n jio airfibre to @airtelindia
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SUNIL PAREEK 🇮🇳 (@sunilpareek76) reportedExtremely pathetic response for jio air fiber installation. Forced to cancel order before installation. @JioCare
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Jigar M Chhaya (@jigarmchhaya) reported@reliancejio It seems you only answer if somebody shouts here right???? I am suffering since last 24 hours with network issue, and tried everything including messaging your personally here but no response. Now if I kick you here directly in your business line, you will respond
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Jay Shah (@Jay__Shah_) reported@JioCare Pathetic service. Only way to complain now on cyber crime and consumer court to misleading recharge plans @TRAI @jaagograhakjago
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जेस्सी 2.0 पिंकमेन (@Crystle_Meth) reported@JioCare This isn't the first time—it happens every monsoon. We've always been patient, but this repeated negligence is unacceptable. If a reputed brand can't provide reliable service or timely support, why should customers continue?... (2/n)
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Tushar Dodiya (@tushardodiyaa) reported@jiothings @jiomotive @JioCare Dear #JioMotive Support Team, I am extremely disappointed with the service and support I have received regarding my JioMotive device.
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ajaycatt (@ajaycatt07) reported@JioCare @reliancejio @ril_foundation Provide an appropriate validity extension/refund for the period during which I was unable to use the service. Provide a written response regarding the email stating that my services will be discontinued from 08 July 2026. (10/16)