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Reliance Jio outages and service status in Sūrat, Gujarat

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Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Sūrat, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received May 3, 1:18 PM GMT+5:30.
  • 67% Internet (67%)
  • 17% Wi-fi (17%)
  • 17% Phone (17%)

The latest reports from users having issues in Sūrat come from postal codes 395007 and 394107 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Internet 15 hours ago
Sūrat Wi-fi 7 days ago
Sūrat Internet 17 days ago
Sūrat Internet 20 days ago
Sūrat Internet 22 days ago

Community Discussion

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Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • csankaliya
    chetan sankaliya (@csankaliya) reported from Utrān, Gujarat

    @JioCare at this place internet speed to slow i have been complaint many times but no any resolution plzz solve this issue

  • Fattemohamed1
    Fattemohamed (@Fattemohamed1) reported from Sūrat, Gujarat

    @reliancejio Incoming Call Voice Issue?

  • TusharGidwani
    Tushar Gidwani (@TusharGidwani) reported from Sūrat, Gujarat

    Hello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat

  • AnkitJain2828
    Ankit Jain (@AnkitJain2828) reported from Sūrat, Gujarat

    Facing the worst customer care support from @JioSaavn @reliancejio Its been three days i m unable to use my jio saavn pro services

  • Krishulv
    सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat

    @reliancejio dear jio why you doing frod with customer here your network and calling systems is hack...how do I work without net n calling system

  • Jinayp
    Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat

    @reliancejio @JioCare Now three months has elapsed till the company need more time and telling me to have patience to sort out my issue . Jus a poor response

  • avinashjain4ind
    LAWYER AVINASH JAIN (@avinashjain4ind) reported from Sūrat, Gujarat

    @JioCare your jio fiber is not working please send your engineer as early as possible

  • MadhavDaga2
    Madhav Daga (@MadhavDaga2) reported from Athwa, Gujarat

    @reliancejio @JioCare My jio registered number - 8160847081 has not been working since the last 4 months. It is not showing the network on any of my phones. I hereby request you to kindly look into it and do the needful. Thank you! Jio Number- 8160847081 Contact- 8160535463

  • MeetPat35968731
    Meet Patel (@MeetPat35968731) reported from Sūrat, Gujarat

    I am Meet Patel..Jio customer.. The Jio network has suddenly stopped coming from the area in which I live. Jio network has gone from an area of ​​500 meters around my house. I have complained in Jio since last 3 days. But there is no solution yet.#reliancejio #jiopoorservice #jio

  • deepak_jha111
    Deepak Jha (@deepak_jha111) reported from Sūrat, Gujarat

    @JioCare Kindly advise till that time what your customer will do?

  • 9033740275
    hiren devganiya (@9033740275) reported from Sūrat, Gujarat

    @Airtel_Presence @airtelindia i need airtel black plan and I am dm to you my info but no one any person reach me you can help me? @JioCare

  • NirajOj91192051
    Niraj Ojha (@NirajOj91192051) reported from Bhatha, Gujarat

    @reliancejio Room coverge are very bed in my area 4 g and 5 g both Plz solve issues

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    @JioCare hey reliance jio Your network is very poor very slow Plz update your network @reliancejio

  • YUGROXX
    Dr. Yugdeep Pilania (@YUGROXX) reported from Sūrat, Gujarat

    Tired of poor internet service 😪 @JioFiberVoice @JioCare @JIOFIBER8

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @caanilshekhawat @reliancejio @_MukeshAmbani With reference to Service Request Number SR00001E9FH8, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number +912613167346 is on hold as FTTx - Society permission required. Kindly provide the approval from your society

  • Drpvc
    Prashant chotalia (@Drpvc) reported from Sūrat, Gujarat

    Poorest customer care response at @reliancejio care centre at surat. @JioCare Not helping online or offline.

  • _Aman11_
    Aman (@_Aman11_) reported from Sūrat, Gujarat

    There is so much issues I’m facing in internet connection in jio fiber like it seems that 100 MBPS is a joke now and even the main office doesn’t get connected for this issues , no services or return call I received, the internet is working so poorly. @JioCare @JioFiberVoice

  • dr_anand
    Dr.Anand Patel (@dr_anand) reported from Sūrat, Gujarat

    @TRAI @reliancejio Whom & how i contact customer care of giga fibre for very bad service? Called customer care 4-5 times but each time my call ended,failed to file complain thru Jio App,even unable to contact executive who was in charge when i installed giga fibre. 😡😡😡😡😡

  • MananJhaveris
    Manan Jhaveri (@MananJhaveris) reported from Sūrat, Gujarat

    @reliancejio @JioCare I had applied for a connection for my office and paid the money. 2ce the appointment of the technician was given and I went there and he did not turn up. Also no one is picking up the phone now. Kindly get the problem sorted or give a refund I'll get airtel

  • JainSorabh3
    Jain Sorabh (@JainSorabh3) reported from Sūrat, Gujarat

    @JioCare Given u enough opportunity please proceed with the refund now , we have buisness and we are stuck because of the pathetic service. It's the height of inconvenient we suffered

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • GoldenE45959193
    Golden Eagle (@GoldenE45959193) reported

    @JioCare Pls give me timeliness to return my money. Pls cancel the sim card request and give me my money back.

  • VEERENDRADHURW3
    VEERENDRA DHURWEY (@VEERENDRADHURW3) reported

    @JioCare I am facing Jio 5G issue from last 1 year. I am recharging for 5G but only getting 4G network in my area. This is wasting my money. Please resolve this urgently. Jio No: [7970133760] Location: P998+86G Bichua, pincode 487001 Madhya Pradesh

  • naveen0783
    N Upreti (@naveen0783) reported

    @JioCare Nobody from the jio backend team want to check the issue

  • khatri_harshika
    harshika khatri (@khatri_harshika) reported

    @JioCare I don’t understand what you are trying to resolve and why this is taking so long. If someone has raised a complaint so many times, it should have been resolved by now. Seeing the same responses for almost two weeks makes me doubt how and when this will actually be sorted.

  • AkhilAnant
    Dr. Akhilesh Vats (@AkhilAnant) reported

    @JioCare @reliancejio JioFiber has been down since Feb 18 (SR00002JGZYU). Zero engineer visits. Zero resolution. Box still shows "Connectivity issues detected" in the app. Yet a full bill of ₹759 arrives for the cycle 26 Mar–25 Apr. You cannot charge for services never rendered. This is a formal billing dispute. #JioFiber #ConsumerRights

  • s_jhunjhunwalla
    Sourav Jhunjhunwalla (@s_jhunjhunwalla) reported

    @reliancejio @JioCare We have a JioFiber connection in Angul, Odisha. It’s been 3 days since we raised a complaint, yet told the issue will be fixed in 5 days. Does this mean customers must wait 5 days for repairs? New connections come in 1 day, but fault resolution takes 5?

  • b_rajeev
    B Rajeev🇮🇳 (@b_rajeev) reported

    @JioCare Pls Check you DM inbox. Your customer care had differing information.

  • SinghLaxma60896
    Laxman Singh (@SinghLaxma60896) reported

    @JioCare @reliancejio worst service of fibre for more than 24 hours without internet and now they are not even telling us the timeline by which they will be back. Who gone pay for the extra data @JioCare

  • LOLwithArjunX
    Toxic Laughs (@LOLwithArjunX) reported

    @TRAI @JioCare @reliancejio I am extremely angry and frustrated! Jio 5G is a total scam at my home in Delhi. Signal vanishes inside the house, keeps switching 4G-5G, and disconnects every minute. Neither works properly. Fix it immediately or I will escalate. This is unbearable! #Jio

  • Himansh13580778
    Himanshu Rathore  (@Himansh13580778) reported

    @JioCare Hi no resolution yet, now what you want me to do?