Reliance Jio

Reliance Jio Outage Report in Sūrat, State of Gujarāt

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Sūrat come from postal codes 395007, 394101, 395010, 395005 and 394107.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, State of Gujarāt

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Sūrat, State of Gujarāt 03/27/2026 14:30

March 27: Problems at Reliance Jio

Reliance Jio is having issues since 06:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (12%)

    Phone (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sūrat, State of Gujarāt

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

Loading map, please wait...
City Problem Type Report Time
IndiaSūrat Internet
IndiaSūrat Internet
IndiaSūrat Phone
IndiaSūrat Wi-fi
IndiaSūrat Wi-fi
IndiaSūrat Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sūrat, State of Gujarāt

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • sagarso19566752 Sagar Babson (@sagarso19566752) reported from Sūrat, State of Gujarāt

    Very rubbish service @reliancejio @JioCare New Jio Fiber connectivity has been done. The network has not been coming for 20 days.There is an employee of a Jio customer whose name is Rishi,+91 78598 01642, he doesn't even talk properly. Closed the complaint without working. 🙎

  • NirajOj91192051 Niraj Ojha (@NirajOj91192051) reported from Sūrat, State of Gujarāt

    @reliancejio Jio 5g not working inside room Plz help Surat

  • harishpatil9511 Harish Patil (@harishpatil9511) reported from Sūrat, State of Gujarāt

    @reliancejio my jio number 8888244233 I recently contacted customer care but they did not have a respectful response and my issue still has not resolved jio is a reputed company ? 😡😡😡

  • Tuskisutariya **** (@Tuskisutariya) reported from Sūrat, State of Gujarāt

    @JioCare 749 plan activated and 239 both are working same time bt 5 G not working

  • 9979167672 sunil Vaghasiya (@9979167672) reported from Sūrat, State of Gujarāt

    @JioCare @reliancejio Rajhansh Tower Minibajar Surat 395006 Gujarat India Jio tower service is very bed. Ndd can't connect jio care This number is not working in this area +91 94277 94198 +91 91069 42769 +91 98255 92244

  • Shubham00097496 ShubhamDeore (@Shubham00097496) reported from Sūrat, State of Gujarāt

    Hlo jio I have issues your network connection since long time whenever I call in jio then jio care advisor is tell one thing we r upgrade our service I Twitte for my issued plz solved it @reliancejio @MukeshAmbaniOf

  • rohit_nalanda रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, State of Gujarāt

    Hello @reliancejio My no not update in 5G But I live in 5G network area ... Plz upgrade my jio number

  • ShubhamNagarji2 Shubham Nagarji (@ShubhamNagarji2) reported from Sūrat, State of Gujarāt

    @JioCare I'm facing some serious issues with your network please help me ASAP.

  • pkuldip94 Kuldip khokhani (@pkuldip94) reported from Kāmrej, State of Gujarāt

    @JioCare @reliancejio When will it be my area's turn from across the country? I have been waiting and asking for help since last three years but I am not getting any resolution yet. All of India is using 5G networks now and I don't even have 4G network here! Shame on you for fooling the public.

  • ismailsharif71 Ismail Sharif (@ismailsharif71) reported from Sūrat, State of Gujarāt

    @reliancejio @JioCare Your customer care is disgusting. I just want to request for closer of old free Jio Sim 7990616667 and they took me for merry go round. Now don't tell me anything else I'm more concerned about my security just close this number permanently NOW.

  • fictgamer Manish Maurya (@fictgamer) reported from Sūrat, State of Gujarāt

    @reliancejio It's not working in my area 🥲 I tried everything, I got the welcome offer , i updated my phone then also it's not working, I'm from surat gujarat

  • rohit_nalanda रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, State of Gujarāt

    @JioCare hey reliance jio Your network is very poor very slow Plz update your network @reliancejio

  • deepak_jha111 Deepak Jha (@deepak_jha111) reported from Sūrat, State of Gujarāt

    @JioCare Kindly advise till that time what your customer will do?

  • rohit_nalanda रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, State of Gujarāt

    @GabbbarSingh @reliancejio my network not in 5G

  • aka_TheCuriousG Gk (@aka_TheCuriousG) reported from Sūrat, State of Gujarāt

    @JioCare My issue is that jio's network in particular is very bad in surat , i hopefully ported from Vodafone but that was a bad decision.

  • Vaniya_Boy Yogesh Shah (@Vaniya_Boy) reported from Sūrat, State of Gujarāt

    @reliancejio I am unable to browse with mobile data due to low network. Although, there was no problem happening in voice call rather than data surfing. Please do needful for full coverage. Thank you.

  • imajayprakashh Ajay Kumar Verma (@imajayprakashh) reported from Sūrat, State of Gujarāt

    @reliancejio @reliancegroup @JioCare your prepaid internet service is very bad in Surat Gujarat, and jio customer care executive is not proper respond...

  • fictgamer Manish Maurya (@fictgamer) reported from Sūrat, State of Gujarāt

    @reliancejio My iphone 12 got the update of 5g and i also got the trail 5g unlimited offer but not able to use it in surat. Need some help🙃

  • iamparas Paras Chodvadiya (@iamparas) reported from Sūrat, State of Gujarāt

    @drsanu_singh @JioCare @reliancejio No, when I got the Jio 5G Welcome Offer, then after 5G signal came.

  • rohit_nalanda रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, State of Gujarāt

    @JioCare 24+ h completed Not sending jio true 5G popup in my number Plz upgrade my number in 5G network area Plz help @JioCare

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • rajendrarathod6 rajendra rathod (@rajendrarathod6) reported

    @JioFibre @reliancejio guys is there any one who can help me with connection but I think my area is not feasible.

  • Jugal0203 Jugal (@Jugal0203) reported

    @JioCare Unable To Make & Receive Calls I tried to contact your support team with help of chat function on my jio app. But no one reply.

  • ShubhankarDev1 Shubhankar Dev (@ShubhankarDev1) reported

    @JioCare @reliancejio Very poor service at Khana Jn./Burdwan East/WB Area since last evening... Please rectify the glitch ASAP

  • SachinNaugma सचिन आजाद (@SachinNaugma) reported

    @JioCare Slow internet and no network

  • jayprajapati21 Jay Prajapati (@jayprajapati21) reported

    @JioCare HIGHLY DISAPPOINTED! Jio fiber service stopped on Saturday. Since then tried contacting service each day. They book the engineer visit but onone shows up, then again they postponed the visit. This happened 3-4 time now. Please help and fix this issue.

  • tusharagarwal7 tushar agarwal (@tusharagarwal7) reported

    @JioCare Only false service?? #Dont use jio

  • aditya25_Apare aditya pare (@aditya25_Apare) reported

    @JioCare @jiofibergurgaon @reliancejio dear team, i have been facing frequent blackout with my fiber connection. Kindly expedite on priority. I have to use my other brand services in the interim. I hope you will close on priority. #Jiodown #JioFiber

  • bahulapanguluri Bahula Panguluri (@bahulapanguluri) reported

    @MeetVirat Their services have went from bad to worse trust me I remember going through the same turmoil time and again with these guys and one fine day I decided to switch to Jio and I must say Jio services are way better suggest you also switch to @JioCare

  • Amrit4297 Amrit Mohanty (@Amrit4297) reported

    @reliancejio @JioCare, I live in bbsr and I have been getting calls from Jio support from my locality. I am not sure if they are your true representatives but they are calling me and bugging about recharges and other stuff. Can you please look into it?

  • BundelaYogi योगी बुन्देला (गुस्ताख़),Yogi Bundela,یوگی بنڈیلہ (@BundelaYogi) reported

    @JioCare @reliancejio @TRAI I am facing problem in running my net with Reliance Jio.Please help