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Reliance Jio outages and service status in Sūrat, Gujarat

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Jun 5, 9:05 PM GMT+5:30.
  • 60% Internet (60%)
  • 13% Total Blackout (13%)
  • 13% Wi-fi (13%)
  • 7% E-mail (7%)
  • 7% Phone (7%)

The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 , 394101 and 394107 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 7: Problems at Reliance Jio

Reliance Jio is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Phone 2 days ago
Sūrat Wi-fi 5 days ago
Sūrat Internet 6 days ago
Sūrat Internet 8 days ago
Sūrat Total Blackout 13 days ago
Sūrat Internet 16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • bheda_bhavik
    Bhavik Bheda (@bheda_bhavik) reported from Sūrat, Gujarat

    @GTPL_Hathway worst service ever Pls do not buy any plan from this company @ZeeBusiness @reliancejio

  • HMaiwala
    Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat

    @JioCare The connection has resumed, now please extend my current plan to cover charges when the Internet was not working i.e 20 days since the connection was active( 10th July). You can access my account to check usage for this request. Writing becoz there is no response in DM.

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    @GabbbarSingh @reliancejio my network not in 5G

  • abhaymehta
    Abhay Mehta (@abhaymehta) reported from Sūrat, Gujarat

    @reliancejio @JioCare while aiming to be the number 1 telecom service in india, customer service was definitely not on its mind. Jaisa naam waisa kaam. #JioFiberChorHai

  • mahekchawla04
    Mahek Chawla (@mahekchawla04) reported from Sūrat, Gujarat

    @reliancejio @RelianceJioCare my internet is not working since two days, raised a request but your service guy marked it as solved without even coming, and calling me and telling why did i raise another request. Is this kind of behaviour what we expect from jio ?

  • JainSorabh3
    Jain Sorabh (@JainSorabh3) reported from Sūrat, Gujarat

    @JioCare Everything is a limit, I made a terrible mistake my paying for year now it's month lost and no solution. I want my money back now.

  • Umakant79367992
    Umakanta Pradhan (@Umakant79367992) reported from Sūrat, Gujarat

    Every day my net problem vary high 😭😭😭so I change my sim waht happened #jio family 0.24kb/sec my net speed @reliancejio @JioCare

  • moradiyajay292
    MORADIYA JAY (@moradiyajay292) reported from Sūrat, Gujarat

    @JioCare I'm tweeting through someone else's internet. My jio internet is not working properly and how does I install and do so.... Third class service and app and everything pissed off the @JioCare give me some plan so I think about it @Airtel_Presence gave me the best welcome package.

  • AnkitJain2828
    Ankit Jain (@AnkitJain2828) reported from Sūrat, Gujarat

    Facing the worst customer care support from @JioSaavn @reliancejio Its been three days i m unable to use my jio saavn pro services

  • MadhavDaga2
    Madhav Daga (@MadhavDaga2) reported from Athwa, Gujarat

    @reliancejio @JioCare My jio registered number - 8160847081 has not been working since the last 4 months. It is not showing the network on any of my phones. I hereby request you to kindly look into it and do the needful. Thank you! Jio Number- 8160847081 Contact- 8160535463

  • YUGROXX
    Dr. Yugdeep Pilania (@YUGROXX) reported from Sūrat, Gujarat

    Tired of poor internet service 😪 @JioFiberVoice @JioCare @JIOFIBER8

  • HiravaBoy
    Vijay Makavana (@HiravaBoy) reported from Sūrat, Gujarat

    Jio 5G not Working on my Infinix Hot 20 5G . This phone support 12 5G band but Jio 5G not working. I have welcome offer and 5G network city @InfinixIndia @Infinix_Mobile @JioCare

  • 1ranjanpathak
    Ranjan Pathak (@1ranjanpathak) reported from Sūrat, Gujarat

    @JioCare @vishaljaiswal And if the first call is an emergency call then should we have to wait for your announcement to finish and then u connect our call till then person may die also. Which customer has asked you to start this type of announcement. and by the way it's not for only 01st call only.

  • iamparas
    Paras Chodvadiya (@iamparas) reported from Sūrat, Gujarat

    @drsanu_singh @JioCare @reliancejio No, when I got the Jio 5G Welcome Offer, then after 5G signal came.

  • Riddhesh91188
    Riddhesh Sadariwala (@Riddhesh91188) reported from Sūrat, Gujarat

    Facing internet issues while I’m in my office since 3-4 days. @reliancejio @JioCare pls assist.

  • brijeshA07
    Brijesh Patel (@brijeshA07) reported from Olpād, Gujarat

    @reliancejio the worst network of jio that I feel. not only my connection but there is my family members network connection. please ASAP try to solve problems. if u not solve this problem I have no choice to change another network & also a my family members.

  • ShubhamNagarji2
    Shubham Nagarji (@ShubhamNagarji2) reported from Sūrat, Gujarat

    @JioCare I'm facing some serious issues with your network please help me ASAP.

  • KheniMukund
    mukund kheni (@KheniMukund) reported from Sūrat, Gujarat

    @JioCare I connect many times bus i do not get any solution from your end Every time i get a time periods and not get any solution at least one time

  • sagarso19566752
    Sagar Babson (@sagarso19566752) reported from Sūrat, Gujarat

    Very rubbish service @reliancejio @JioCare New Jio Fiber connectivity has been done. The network has not been coming for 20 days.There is an employee of a Jio customer whose name is Rishi,+91 78598 01642, he doesn't even talk properly. Closed the complaint without working. 🙎

  • Krishulv
    सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat

    @reliancejio dear jio why you doing frod with customer here your network and calling systems is hack...how do I work without net n calling system

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • aditya0509
    ArtetaStan (@aditya0509) reported

    @JioCare The installation was supposed to happen on 31st but everyday it is being postponed and now the customer care is saying TAT is 7-14 days which is laughable as it's already 8 days now. Pathetic Pathetic condition.

  • debasishc26
    DEBASISH CHATTERJEE (@debasishc26) reported

    @JioCare @reliancejio Jio fiber wifi is down from 6 pm of June 6 and will be revived on June 7 only. DISGUSTING. This type of service in posh south Kolkata. INTERNET BLACK OUT for so long. WFH totally shutdown. SHAME on JIO. my number 03355059*1

  • SukkuChowdary
    $ukanya (@SukkuChowdary) reported

    @JioCare Customer care(international call service) is very rude. Please look into it.

  • sathish625
    Sathish Kumar (@sathish625) reported

    @JioCare SR00002LKXH0 raised on 04-Jun-25. Internet not working from 3-Jun. I raised a complaint on 04-Jun, but still none of your representatives have contacted. Texted via DM no response.

  • Vaibhav52707176
    Vaibhav Anand (@Vaibhav52707176) reported

    @reliancejio @JioCare it has been 4 days since I have lodged complaint still no one has visited my apartment to fix the wifi speed pathetic service pathetic staff!! Plss give me my refund I will file consumer court complaint now!!

  • Krishna_Bunny45
    Krishna (@Krishna_Bunny45) reported

    @JioCare It's been 17 days since I booked Jio AirFiber, and the installation is still pending. Despite multiple follow ups, there has been no proper update. Very disappointed with the service. Please escalate this issue and provide an immediate resolution....

  • AjeetMaurya_
    Ajeet Maurya (@AjeetMaurya_) reported

    @reliancejio @JioCare Facing very poor network and extremely slow internet speed for the last 4 days in Indaipur Market, Ambedkar Nagar,UP(PIN:224129). Internet is barely usable and calls are also getting affected. Please resolve this issue urgently and improve network coverage.

  • Pavasaravanaa1
    Pavasaravanaa (@Pavasaravanaa1) reported

    @JioCare Earliest?? I’ve been kept saying this for the past 10 days!!!!!! If my area engineers are not ready to work why do you keep them in job. I am going to escalate this complaint to TRAI

  • Fawaz_Social
    Shiekh Fawaz (@Fawaz_Social) reported

    With respect to the conversation with @jiocare I have shared all the credentials including Location of the store which was demanding Rs 350 for activation. My number got inactive and as far I know Jio Doesn't charge for activation but customer has to only recharge amount

  • HiteshDua86
    Hitesh Dua🇮🇳 (@HiteshDua86) reported

    @JioCare I dont want to waste money on some pathetic service provider who doesn't care abt their customers. Atleast local service providers are better as they restored the services within a day @JioCare @reliancejio just care abt money from people I am registering a case in consumer forum