1. Home
  2. Companies
  3. Reliance Jio
  4. Sūrat
Reliance Jio

Reliance Jio outages and service status in Sūrat, Gujarat

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Aug 17, 3:43 PM GMT+5:30.
  • 88% Internet (88%)
  • 6% Wi-fi (6%)
  • 6% Phone (6%)

The latest reports from users having issues in Sūrat come from postal codes 395007 and 395005 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Internet 5 days ago
Sūrat Phone 10 days ago
Sūrat Internet 14 days ago
Sūrat Internet 15 days ago
Sūrat Internet 18 days ago
Sūrat Internet 19 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • ShubhamNagarji2
    Shubham Nagarji (@ShubhamNagarji2) reported from Sūrat, Gujarat

    @JioCare I'm facing some serious issues with your network please help me ASAP.

  • HMaiwala
    Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat

    @JioCare @reliancejio : your team has made me false commitments several times to send engineers so please focus on resolution instead.

  • Vaniya_Boy
    Yogesh Shah (@Vaniya_Boy) reported from Sūrat, Gujarat

    @reliancejio I am unable to browse with mobile data due to low network. Although, there was no problem happening in voice call rather than data surfing. Please do needful for full coverage. Thank you.

  • JainSorabh3
    Jain Sorabh (@JainSorabh3) reported from Sūrat, Gujarat

    @JioCare Given u enough opportunity please proceed with the refund now , we have buisness and we are stuck because of the pathetic service. It's the height of inconvenient we suffered

  • TusharGidwani
    Tushar Gidwani (@TusharGidwani) reported from Sūrat, Gujarat

    Hello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat

  • HiravaBoy
    Vijay Makavana (@HiravaBoy) reported from Sūrat, Gujarat

    Jio 5G not Working on my Infinix Hot 20 5G . This phone support 12 5G band but Jio 5G not working. I have welcome offer and 5G network city @InfinixIndia @Infinix_Mobile @JioCare

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @JioCare @reliancejio With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-10-04:17:00:00.

  • HMaiwala
    Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat

    @reliancejio @JioCare disconnection since 10th July, shared usage statement with your team to prove. My resolution date has been extended to 22, 26 ,27th and today to 1st August. My plans ends on 12th Aug. called..mailed... I think it is time for #goodbyeJio.

  • Kalpratna_
    Sunil Patil (@Kalpratna_) reported from Sūrat, Gujarat

    @reliancejio @JioCare know one response on my network issue query. Worthless service

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    Save me from the dark hustle of your office. Big Reliance claim seems to be Failing on the ground reality. My JioFiber complaint is not cured even in 5 days @reliancejio @_MukeshAmbani

  • fictgamer
    Manish Maurya (@fictgamer) reported from Sūrat, Gujarat

    @reliancejio It's not working in my area 🥲 I tried everything, I got the welcome offer , i updated my phone then also it's not working, I'm from surat gujarat

  • TusharGidwani
    Tushar Gidwani (@TusharGidwani) reported from Sūrat, Gujarat

    Hello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat

  • Kalpratna_
    Sunil Patil (@Kalpratna_) reported from Sūrat, Gujarat

    @JioCare Still issue not resolve yet

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    @JioCare @vikramsingh2211 What will you do after taking contact number of customer, you will tell sir how much your network bar, in which slot sim is, cache cleared or not, even after if you found that problem is in your network, you tell problem is temporarily or users base in your area is high 1/2

  • ismailsharif71
    Ismail Sharif (@ismailsharif71) reported from Sūrat, Gujarat

    @JioCare Though your Jio Tower is only 100 mtrs. away from our flat. Speed is disgustingly slow and only 198 same record is playing. Please do something immediately. In the guise of 5G don't ignore 4G / LTE Customers. We are also paying you.

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    @JioCare Issue from more than 2 months not called temporary.Increasing users is not problem u should have to look for that also,if users are more in our area & we have not getting good speed than you have not taking less amount of recharge,we are paying same as users experience good speed

  • Krishulv
    सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat

    @reliancejio dear jio why you doing frod with customer here your network and calling systems is hack...how do I work without net n calling system

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @TajinderBagga @reliancejio @JioCare Your service request number is SR00001EDGX0. You will receive an update by 2022-10-12T14:36:25. To check the status of your service request using MyJio App, click Bagga ji mera to 30/09/2022 se bandh ho gaya he abhi tak engineer nahi aaya esi liye mene bandh karva Diya he

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    Switch to @Airtel_Presence as received bad experience from @JioCare from #Jiopostpaidplus plan,

  • Drpvc
    Prashant chotalia (@Drpvc) reported from Sūrat, Gujarat

    Poorest customer care response at @reliancejio care centre at surat. @JioCare Not helping online or offline.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Vivek__Rawat_
    Vivek Rawat (@Vivek__Rawat_) reported

    Jio air home Pure 11 hours me download huaa hai 28 GB ka file Ye bas recharge ka dam badayege service kaysa bhi ho Speed 35 KBs / 90kbs @reliancejio @JioCare

  • SagarRamanuj_
    Sagar Ramanuj (@SagarRamanuj_) reported

    @JioCare Since the ORN/LRN has not been issued to me yet, I am unable to provide it despite your repeated requests. I have already sent my bank statement and UPI payment screenshot through DM. Kindly stop harassing the customer and resolve this issue at the earliest. @nch1915

  • VishalSE19
    Vishal Singh (@VishalSE19) reported

    @JioCare the Wi-Fi doesn't work, your own Jio app can't even load and yet the JioGin says excellent coverage??!? Suffering from the last 40 days, but no support response, no resolution and no follow ups. Does your app actually work or is it just some scam??

  • ayush264jha
    Ayush Jha (@ayush264jha) reported

    @JioCare But the whole problem is of the delay which I'm facing I got the message that service request has been raised a reply will be by 25th August? The whole point of the complaint through X was to fix the problem asap. That is AIR FIBER INSTALLATION simply ? What's so hard in that ???

  • tahirmansuri_
    Tahir Mansuri (@tahirmansuri_) reported

    @JioCare I am sorry that I missed the call. please call me back or please give me a time frame within which the issue should be resolved. Just escalating doesnt help as you guys have been escalating abortively for last 2 weeks.

  • akashswarnakar
    Akash Swarnakar (@akashswarnakar) reported

    Phone still not working @airtelindia @JioCare

  • Kuldeep42252153
    Kuldeep Tiwari (@Kuldeep42252153) reported

    @JioCare Network issue, calling issue, even we can't send a message in house please 🥺 resolve this issue, we can't use your 5g Speed data after successful recharge, Main problem in the village area population in 5000 people facing same problem @jiocare

  • ashishk2404
    Ashish (@ashishk2404) reported

    @reliancejio m extremely frustrated wth the net issues that keep happening every month. Despite repeatedly contacting Jio Customer Care, thy dont even raise a complaint whn we request one. Instead, we keep hearing the same excuses-our teamis working on it,it will be resolved,etc

  • bhargav67910842
    bhargav makwana (@bhargav67910842) reported

    @JioCare To remove any doubt, I challenge Jio support to call my Jio number +918487917379 and verify whether the SIM is currently active and capable of receiving calls/SMS. If your support team is able to successfully call this number and confirm that the SIM is active. @JioCare

  • HiteshS38666973
    Hitesh sharma (@HiteshS38666973) reported

    @reliancejio @JioCare On this location there jio service is very week so please provide a tower for our batter network We have face many issue in data using and calling not a single call was clear. if it is not solve then our staff and all team will port sim into @airtelindia