Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Aug 4, 8:19 PM GMT+5:30.
- Internet (88%)
- Wi-fi (6%)
- E-mail (3%)
- Total Blackout (3%)
The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 and 394107 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 6: Problems at Reliance Jio
Reliance Jio is having issues since 11:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Internet | 2 days ago |
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Sūrat
|
Internet | 2 days ago |
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Sūrat
|
Internet | 4 days ago |
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Sūrat
|
Internet | 4 days ago |
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Sūrat
|
Internet | 6 days ago |
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Sūrat
|
Internet | 8 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Deepak Jha (@deepak_jha111) reported from Sūrat, Gujarat@JioCare Kindly advise till that time what your customer will do?
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Tushar Gidwani (@TusharGidwani) reported from Sūrat, GujaratHello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat
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Gk (@aka_TheCuriousG) reported from Sūrat, Gujarat@JioCare My issue is that jio's network in particular is very bad in surat , i hopefully ported from Vodafone but that was a bad decision.
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सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat@reliancejio give me money back your company is poor network now in surat your network not working
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Aarav (@AaravAp5130) reported from Sūrat, GujaratHow Poor service @JioCare No attention is paid to costomer's complaints i Complained Month Ago bt still Didn't Get Solution,facing Call Related issue As It Is, Plz Improve CCCall Service Atleast How Can Do Complain Again!! Sorry to Say sometimes WorstServices by u @reliancejio
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Riddhesh Sadariwala (@Riddhesh91188) reported from Sūrat, GujaratFacing internet issues while I’m in my office since 3-4 days. @reliancejio @JioCare pls assist.
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Vijay Makavana (@HiravaBoy) reported from Sūrat, GujaratJio 5G not Working on my Infinix Hot 20 5G . This phone support 12 5G band but Jio 5G not working. I have welcome offer and 5G network city @InfinixIndia @Infinix_Mobile @JioCare
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Vijay Makavana (@HiravaBoy) reported from Athwa, GujaratWhen Moto Edge 20 get VoNR support Update? @Moto @motorolaindia @JioCare
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Ajay Kumar Verma (@imajayprakashh) reported from Sūrat, Gujarat@reliancejio @reliancegroup @JioCare your prepaid internet service is very bad in Surat Gujarat, and jio customer care executive is not proper respond...
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Tushar Gidwani (@TusharGidwani) reported from Sūrat, GujaratHello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat
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Harish Patil (@harishpatil9511) reported from Sūrat, Gujarat@reliancejio my jio number 8888244233 I recently contacted customer care but they did not have a respectful response and my issue still has not resolved jio is a reputed company ? 😡😡😡
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Meet Patel (@MeetPat35968731) reported from Sūrat, GujaratI am Meet Patel..Jio customer.. The Jio network has suddenly stopped coming from the area in which I live. Jio network has gone from an area of 500 meters around my house. I have complained in Jio since last 3 days. But there is no solution yet.#reliancejio #jiopoorservice #jio
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LAWYER AVINASH JAIN (@avinashjain4ind) reported from Sūrat, Gujarat@JioCare your jio fiber is not working please send your engineer as early as possible
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Brijesh Patel (@brizs07) reported from Olpād, Gujarat@reliancejio Jio internet speed is very slow. I contact customer care and complain them but there was no improvement in internet speed. ASAP please improve jio internet speed
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Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat@JioCare Kindly cancel the bill also if connection has been cancelled ..
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Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat@reliancejio @JioCare Now three months has elapsed till the company need more time and telling me to have patience to sort out my issue . Jus a poor response
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Niraj Ojha (@NirajOj91192051) reported from Sūrat, Gujarat@reliancejio Jio 5g not working inside room Plz help Surat
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@JioCare With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00. Abhi tak koi engineer aaya nahi he
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Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat@JioCare The connection has resumed, now please extend my current plan to cover charges when the Internet was not working i.e 20 days since the connection was active( 10th July). You can access my account to check usage for this request. Writing becoz there is no response in DM.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Mickey Taavanzad (@MTaavanzad83524) reported@reliancejio I hv a JioFiber broadband connection. I want to take the ₹10,000 Jio Freedom Plan..no one knows hw mch data is included in this plan. Even ur customer care representatives don’t seem to know. Please tell me how much high-speed data is provided with this plan—1,000 GB or 3.3 TB?
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Kavitha Shankaran (@KavithaShan11) reported@JioCare Even worse, no engineer was assigned. Your WhatsApp support is nothing more than an automated bot, and your helpline disconnects automatically because an SR is already open. Customers are left with no way to speak to a real person.
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Abhijeet R. Sonaje (@AbhijeetRSonaje) reportedPaid for JioFiber installation 7 days ago in Nashik, Maharashtra. Representative collected payment but local team has vanished. No installation done. No response from support. Disappointing start! Order No. I33852826500403 @JioCare @reliancejio
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Mr Ankit (@DARE7DE) reported@JioCare But you already created the complaint against this before 3 day now you again created why is this behaviour airtel support what about previous resolution
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danvir dagar (@DanvirDagar) reported@JioCare All these already checked by your service engineer 3 days back. He also changed the cable and poe device. But it didn't work. After that no action has been taken so far and the ticket is also closed.
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Jimit Sheth (@JimitSheth99) reported@JioCare extremely pathetically frustrated with jio connection at a prime location at malabar hill not having net since 3 days extremely poor service everyone works in their own way if this is the way you'll work then please shut your fiber connection
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I_AM_SRJ 😁 (@Srj_bit) reported@JioCare @GAURAVS55705774 Hello.. i want cancellation of my fiber request.. enough of waiting for your stupid service.. refund my money immediately. Else i will file in consumer forum @jagograhakjago
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Abd al-Bar (@Abd_albarr) reported2 of 2 @JioCare has pathetic service, they decide wat time slot to provide for engineer visit & my availability is none of their concern. The call agents talk like they know everything, in reality they're clueless. 3 days intrnt blackout in today's smart homes is sad @reliancejio
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Abhishek (@the_Abhishekh) reportedHi @JioCare, my JioFiber speed has become very slow. I recharged for 3 months, but data is being shown month-wise, which wasn't mentioned during recharge. I never opted for postpaid, yet the app shows postpaid. Also, please reinstall the connection properly. Kindly resolve ASAP.
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vishal mani (@vishal1933) reported@JioCare For 3 days, my Jio STB has not been working. YouTube and JioHotstar work, but Jio Live Channels don’t. Complaints via app/email got no response, and customer care calls disconnect automatically. This is unacceptable. Fix it urgently and send a technician.