Reliance Jio outages and service status in Sūrat, Gujarat

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
The most common problems reported in this area mention Internet and Phone.
The most recent signal from this area was received Apr 16, 9:49 PM GMT+5:30.

Internet (86%)
Phone (14%)

The latest reports from users having issues in Sūrat come from postal codes 395007 and 395005 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (IST)	Number of reports	Baseline
Apr 22, 5:10 PM GMT+5:30	0	0
Apr 22, 5:30 PM GMT+5:30	0	0
Apr 22, 5:50 PM GMT+5:30	0	0
Apr 22, 6:10 PM GMT+5:30	0	0
Apr 22, 6:30 PM GMT+5:30	0	0
Apr 22, 6:50 PM GMT+5:30	0	0
Apr 22, 7:10 PM GMT+5:30	0	0
Apr 22, 7:30 PM GMT+5:30	0	0
Apr 22, 7:50 PM GMT+5:30	0	0
Apr 22, 8:10 PM GMT+5:30	0	0
Apr 22, 8:30 PM GMT+5:30	0	0
Apr 22, 8:50 PM GMT+5:30	0	0
Apr 22, 9:10 PM GMT+5:30	0	0
Apr 22, 9:30 PM GMT+5:30	0	0
Apr 22, 9:50 PM GMT+5:30	0	0
Apr 22, 10:10 PM GMT+5:30	0	0
Apr 22, 10:30 PM GMT+5:30	0	0
Apr 22, 10:50 PM GMT+5:30	0	0
Apr 22, 11:10 PM GMT+5:30	0	0
Apr 22, 11:30 PM GMT+5:30	0	0
Apr 22, 11:50 PM GMT+5:30	0	0
Apr 23, 12:10 AM GMT+5:30	0	0
Apr 23, 12:30 AM GMT+5:30	0	0
Apr 23, 12:50 AM GMT+5:30	0	0
Apr 23, 1:10 AM GMT+5:30	0	0
Apr 23, 1:30 AM GMT+5:30	0	0
Apr 23, 1:50 AM GMT+5:30	0	0
Apr 23, 2:10 AM GMT+5:30	0	0
Apr 23, 2:30 AM GMT+5:30	0	0
Apr 23, 2:50 AM GMT+5:30	0	0
Apr 23, 3:10 AM GMT+5:30	0	0
Apr 23, 3:30 AM GMT+5:30	0	0
Apr 23, 3:50 AM GMT+5:30	0	0
Apr 23, 4:10 AM GMT+5:30	0	0
Apr 23, 4:30 AM GMT+5:30	0	0
Apr 23, 4:50 AM GMT+5:30	0	0
Apr 23, 5:10 AM GMT+5:30	0	0
Apr 23, 5:30 AM GMT+5:30	0	0
Apr 23, 5:50 AM GMT+5:30	0	0
Apr 23, 6:10 AM GMT+5:30	0	0
Apr 23, 6:30 AM GMT+5:30	0	0
Apr 23, 6:50 AM GMT+5:30	0	0
Apr 23, 7:10 AM GMT+5:30	0	0
Apr 23, 7:30 AM GMT+5:30	0	0
Apr 23, 7:50 AM GMT+5:30	0	0
Apr 23, 8:10 AM GMT+5:30	0	0
Apr 23, 8:30 AM GMT+5:30	0	0
Apr 23, 8:50 AM GMT+5:30	0	0
Apr 23, 9:10 AM GMT+5:30	0	0
Apr 23, 9:30 AM GMT+5:30	0	0
Apr 23, 9:50 AM GMT+5:30	0	0
Apr 23, 10:10 AM GMT+5:30	0	0
Apr 23, 10:30 AM GMT+5:30	0	0
Apr 23, 10:50 AM GMT+5:30	0	0
Apr 23, 11:10 AM GMT+5:30	0	0
Apr 23, 11:30 AM GMT+5:30	0	0
Apr 23, 11:50 AM GMT+5:30	0	0
Apr 23, 12:10 PM GMT+5:30	0	0
Apr 23, 12:30 PM GMT+5:30	0	0
Apr 23, 12:50 PM GMT+5:30	0	0
Apr 23, 1:10 PM GMT+5:30	0	0
Apr 23, 1:30 PM GMT+5:30	0	0
Apr 23, 1:50 PM GMT+5:30	0	0
Apr 23, 2:10 PM GMT+5:30	0	0
Apr 23, 2:30 PM GMT+5:30	0	0
Apr 23, 2:50 PM GMT+5:30	0	0
Apr 23, 3:10 PM GMT+5:30	0	0
Apr 23, 3:30 PM GMT+5:30	0	0
Apr 23, 3:50 PM GMT+5:30	0	0
Apr 23, 4:10 PM GMT+5:30	0	0
Apr 23, 4:30 PM GMT+5:30	0	0
Apr 23, 4:50 PM GMT+5:30	0	0
Apr 23, 5:10 PM GMT+5:30	0	0

April 23: Problems at Reliance Jio

Reliance Jio is having issues since 11:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

City	Problem Type	Report Time
Sūrat	Internet	7 days ago
Sūrat	Internet	9 days ago
Sūrat	Internet	11 days ago
Sūrat	Phone	17 days ago
Sūrat	Internet	24 days ago
Sūrat	Internet	24 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

Dr. Yugdeep Pilania (@YUGROXX) reported 9 minutes ago from Sūrat, Gujarat
Tired of poor internet service 😪 @JioFiberVoice @JioCare @JIOFIBER8
Sunil Patil (@Kalpratna_) reported 11 minutes ago from Sūrat, Gujarat
@JioCare Still issue not resolve yet
Abhay Mehta (@abhaymehta) reported 16 minutes ago from Sūrat, Gujarat
@reliancejio @JioCare while aiming to be the number 1 telecom service in india, customer service was definitely not on its mind. Jaisa naam waisa kaam. #JioFiberChorHai
Pulkit jain (@Pulkitcoolhoney) reported 19 minutes ago from Sūrat, Gujarat
@JioCare @reliancejio @reliancegroup Jio network is soo poor not able to make call phone cuts after 1 ring
ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported 20 minutes ago from Sūrat, Gujarat
If the internet can be slow due to Overcrowding it should not be done even during the day Because there are very few users during the day time. @JioCare
Bhavik Patel (@ibhavik_patel) reported 21 minutes ago from Sūrat, Gujarat
@JioCare Issue from more than 2 months not called temporary.Increasing users is not problem u should have to look for that also,if users are more in our area & we have not getting good speed than you have not taking less amount of recharge,we are paying same as users experience good speed
Amrendra A Mishra (@amvra2351) reported 22 minutes ago from Sūrat, Gujarat
@JioCare Thanks a lot for your efforts without resolution. Now customers like me will never trouble you and your company Reliance Jio Fibre as I have already applied for refundable deposits of 6500/-and six months subscription for new plan paid on 27.6.22 operative 9/7/22.
Deepjariwala (@Deepjariwala9) reported 23 minutes ago from Sūrat, Gujarat
@reliancejio Thik se 3G internet speed bhi nahi dete or 5g launch karne chale.. Worst internet speed i have ever seen on jio. No-7359164646 , location - udhna Surat
Tushar Gidwani (@TusharGidwani) reported 33 minutes ago from Sūrat, Gujarat
Hello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat
Deepak Jha (@deepak_jha111) reported 33 minutes ago from Sūrat, Gujarat
@JioCare Kindly advise till that time what your customer will do?
vipul patel (@vipulmangroliya) reported 34 minutes ago from Sūrat, Gujarat
After so many compliments still there is No solution, they always ask my number and location but doing nothing, I hate this service, this might be in our country only. @reliancejio @JioCare @_MukeshAmbani
Ankit Jain (@AnkitJain2828) reported 34 minutes ago from Sūrat, Gujarat
Facing the worst customer care support from @JioSaavn @reliancejio Its been three days i m unable to use my jio saavn pro services
Yogesh Shah (@Vaniya_Boy) reported 35 minutes ago from Sūrat, Gujarat
@reliancejio I am unable to browse with mobile data due to low network. Although, there was no problem happening in voice call rather than data surfing. Please do needful for full coverage. Thank you.
Ghanshyam Radadiya (@Shyam__Radadiya) reported 41 minutes ago from Sūrat, Gujarat
@oldmonksays_ @reliancejio @GoI_MeitY Your service request number is SR00001EDGX0. You will receive an update by 2022-10-12T14:36:25. To check the status of your service request using MyJio App Disconnect karava diya hai mene
Paras Chodvadiya (@iamparas) reported 42 minutes ago from Sūrat, Gujarat
@drsanu_singh @JioCare @reliancejio No, when I got the Jio 5G Welcome Offer, then after 5G signal came.
Ajay Kumar Verma (@imajayprakashh) reported 45 minutes ago from Sūrat, Gujarat
@reliancejio @reliancegroup @JioCare your prepaid internet service is very bad in Surat Gujarat, and jio customer care executive is not proper respond...
hiren devganiya (@9033740275) reported 47 minutes ago from Sūrat, Gujarat
@Airtel_Presence @airtelindia i need airtel black plan and I am dm to you my info but no one any person reach me you can help me? @JioCare
Ghanshyam Radadiya (@Shyam__Radadiya) reported 48 minutes ago from Sūrat, Gujarat
@JioCare With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00. Abhi tak koi engineer aaya nahi he
Fattemohamed (@Fattemohamed1) reported 51 minutes ago from Sūrat, Gujarat
@reliancejio Incoming Call Voice Issue?
Ghanshyam Radadiya (@Shyam__Radadiya) reported 57 minutes ago from Sūrat, Gujarat
@reliancejio With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00. Abhi tak engineer aaya nahi he

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

Abc (@Abccei) reported 6 minutes ago
@JioCare 600 rs deposit and 700 rs month recharge already wtf what you said 🐕
ASHU (@ASHUTOS61267387) reported 6 minutes ago
@JioCare Calling service active nhi
Garvit Asthana (@AsthanaGarvit) reported 7 minutes ago
@JioCare It was working for like 2 or 3 days this week. And here you are coming up with another generic response instead of actually doing something. Pathetic service.
Ojaswi Goyal (@goyalojaswi) reported 8 minutes ago
@JioCare I don't see any resolution or next steps other than PLEASE WAIT TILL WE GET BACK Which is never, you'll just again close my ticket without looking into the issue. Your customer care will not listen to me again. I need some concrete steps.
Dr Prashant Kenganal (@PBKENGANAL) reported 8 minutes ago
@JioCare @reliancejio @jio I have ordered my sim (online ) on 18th April ,there is no response from the delivery agent or customer care (arrogant /irresponsible behaviour ) Kindly solve the issue It’s been 5 days Thank you
Anoop singh (@justanoop22) reported 13 minutes ago
@JioCare @jiobroadband It's service sucks, it's gets hault many time without unknown reason.. please don't use jio now.. the service and helpline are just for name shake
Rajababu Maurya (@IbcMaurya) reported 15 minutes ago
@JioCare I am able to solve most complex problems in advance maths and you are simply providing me help to do recharge Huh? You are Harrassing me by bombarding call, 19 call in just 20 minutes.
Rajesh Kinnera (@RajeshKinn50583) reported 22 minutes ago
@JioCare Stop these copy-paste replies! It's been a month of silence. I don’t want apologies, I want a deadline. How many more days do you need to fix this? Your service is a total failure!" Complaint ID: SR0000340CZZ #JioAirFiber #BadService #JioCare
Puneet Mishra (@PuneetMishra255) reported 22 minutes ago
@JioCare Same thing is happening since last 5 days no visit till now and forgot About the fix .
DRAGO (@DRAGO_INF) reported 27 minutes ago
@JioCare Facing a critical issue for 3 months. Calls between my number & one specific number do NOT connect. Both numbers (now on Jio) work fine with others This is clearly a backend routing/IMS issue. Please escalate to technical team ASAP.