Reliance Jio

Reliance Jio Outage Report in Sūrat, State of Gujarāt

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The latest reports from users having issues in Sūrat come from postal codes 395007 and 395005.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, State of Gujarāt

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Sūrat, State of Gujarāt 01/10/2026 16:15

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Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sūrat, State of Gujarāt

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

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City Problem Type Report Time
IndiaSūrat Internet
IndiaSūrat Total Blackout
IndiaSūrat Internet
IndiaSūrat Phone
IndiaSūrat Internet
IndiaSūrat Phone

Community Discussion

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Reliance Jio Issues Reports Near Sūrat, State of Gujarāt

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • skkathiriya8 S.K.Kathiriya (@skkathiriya8) reported from Sūrat, State of Gujarāt

    @reliancejio @JioCare @JioChat It's Good News That Jio Customer Support Said we Can't Resolve Your Broadband Internet Issue. Since the last 6 days I have been facing it. First they collect Money From my side to recharge the connection then Closed my internet and now no response.

  • TusharGidwani Tushar Gidwani (@TusharGidwani) reported from Sūrat, State of Gujarāt

    Hello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat

  • HMaiwala Harshit Maiwala (@HMaiwala) reported from Sūrat, State of Gujarāt

    @JioCare @reliancejio : your team has made me false commitments several times to send engineers so please focus on resolution instead.

  • KamalMi33669986 Kamal Mishra (@KamalMi33669986) reported from Sūrat, State of Gujarāt

    Facing very bad internet connectivity issues nowadays with @reliancejio please fix this.

  • avinashjain4ind LAWYER AVINASH JAIN (@avinashjain4ind) reported from Sūrat, State of Gujarāt

    @JioCare your jio fiber is not working please send your engineer as early as possible

  • Jinayp Jinay palrecha (@Jinayp) reported from Sūrat, State of Gujarāt

    @reliancejio @JioCare Now three months has elapsed till the company need more time and telling me to have patience to sort out my issue . Jus a poor response

  • Jinayp Jinay palrecha (@Jinayp) reported from Sūrat, State of Gujarāt

    @JioCare @reliancejio @TRAI The Service of Reliance is worst experience till now they have taken more than 45 days for my issue till I feedback or resolution given to us for my Complain regarding disconnection of business account of Jio Not advisable to any one to take it

  • HMaiwala Harshit Maiwala (@HMaiwala) reported from Sūrat, State of Gujarāt

    @reliancejio @JioCare disconnection since 10th July, shared usage statement with your team to prove. My resolution date has been extended to 22, 26 ,27th and today to 1st August. My plans ends on 12th Aug. called..mailed... I think it is time for #goodbyeJio.

  • Jitendr14302402 Jitendra Bharti (@Jitendr14302402) reported from Sūrat, State of Gujarāt

    Since 20days and the problem of network getting off continues..@JioCare @airtelindia

  • csankaliya chetan sankaliya (@csankaliya) reported from Utrān, State of Gujarāt

    @JioCare at this place internet speed to slow i have been complaint many times but no any resolution plzz solve this issue

  • MananJhaveris Manan Jhaveri (@MananJhaveris) reported from Sūrat, State of Gujarāt

    @reliancejio @JioCare I had applied for a connection for my office and paid the money. 2ce the appointment of the technician was given and I went there and he did not turn up. Also no one is picking up the phone now. Kindly get the problem sorted or give a refund I'll get airtel

  • amvra2351 Amrendra A Mishra (@amvra2351) reported from Sūrat, State of Gujarāt

    @JioCare Thanks a lot for your efforts without resolution. Now customers like me will never trouble you and your company Reliance Jio Fibre as I have already applied for refundable deposits of 6500/-and six months subscription for new plan paid on 27.6.22 operative 9/7/22.

  • amvra2351 Amrendra A Mishra (@amvra2351) reported from Sūrat, State of Gujarāt

    @JioCare Just received another promise from @reliancejio: With reference to Service Request Number SR00001CFJZ7 for your JioFiber Service ID 299259674078, your appointment with Jio service engineer is scheduled at your premises on 30-07-2022 : 11:00:00.

  • jamundih bikash tiwari (@jamundih) reported from Sūrat, State of Gujarāt

    35 time complaint at #jio and #jiocare no one hearing our problem. There is slow internet since 105days at my current location as 804/1,DEVI PROCESSORS,GIDC SACHIN,SURAT 394230

  • skkathiriya8 S.K.Kathiriya (@skkathiriya8) reported from Sūrat, State of Gujarāt

    @JioCare It's 29 there was no solution for my issue I suddenly received a message that your address verification failed when no one came to verify the address. Pls. Refund my money..

  • TusharGidwani Tushar Gidwani (@TusharGidwani) reported from Sūrat, State of Gujarāt

    Hello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat

  • TusharGidwani Tushar Gidwani (@TusharGidwani) reported from Sūrat, State of Gujarāt

    Hello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat

  • 9033740275 hiren devganiya (@9033740275) reported from Sūrat, State of Gujarāt

    @Airtel_Presence @airtelindia i need airtel black plan and I am dm to you my info but no one any person reach me you can help me? @JioCare

  • Pulkitcoolhoney Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, State of Gujarāt

    Hi Friends Need a Help I want to port My Jio number in other network @JioCare @reliancejio @reliancegroup i m facing network issue on my jio number & i am got getting solution from 1 month

  • moradiyajay292 MORADIYA JAY (@moradiyajay292) reported from Sūrat, State of Gujarāt

    @JioCare I'm tweeting through someone else's internet. My jio internet is not working properly and how does I install and do so.... Third class service and app and everything pissed off the @JioCare give me some plan so I think about it @Airtel_Presence gave me the best welcome package.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • amit_deoria Amit Maddeshiya (@amit_deoria) reported

    @JioCare Please provide higher escalation email id for complain as no response received by your local team. Very poor service ever I have seen.

  • Yogensharma15 Yogen sharma (@Yogensharma15) reported

    @JioCare 01954357339 Services to this number are suspended ,was done by your customer care executive erroneously. Pls look into the matter and resume the services on above number it's more than 24 Hrs .. resume the services .. I'm facing lots of trouble

  • SaifShaukatAns1 Saif Shaukat Ansari (@SaifShaukatAns1) reported

    @JioCare You guys are just playing with customers. It's been 4 days and none of your team has ever contacted me. If you can't solve issue than please take you **** connection away.I will buy different connection who provides better customer support and service.

  • sharan_nm Microbiologist_Sharan (@sharan_nm) reported

    @JioCare As expected reply, ok I will wait again 10 more days. It will become 60days old. What process you will be doing be doing 🤔be transparent for customers. If I would have said, while installation take money after 7-10days, will you give service? @reliancejio @JioFibre

  • shaileshbihani1 shailesh bihani (@shaileshbihani1) reported

    @JioCare Hi team, I went to Jio Store to port my number from Airtel to Jio, it's been already 4 working days but it is still not done. There is no way to contact you guys and your chatbot being the worst, do not understand a single thing. Please help.

  • juyal_shubham shubham juyal (@juyal_shubham) reported

    @JioCare What are the next steps to end the association and cancel the connection. Would want to have my money back and get out of this scam

  • saurabhgoel10 Saurabh Goel (@saurabhgoel10) reported

    @JioCare Purchased a jiophone on 17 March 2021 which was exchanged with 2 days due to restart problem and now again mic of phone not working. Jiophone is totally useless. Making customer fool in the name of offer.

  • Baadshah_4005 Gaurav Chandna (@Baadshah_4005) reported

    @NadaanParindeey @reliancejio 😬may be rains valla anukunta Rains padithe jio signal worst

  • shaktibond Shakti saxena (@shaktibond) reported

    @JioCare Chek inbox INSTALLATION Appointment of JioFiber connection with Order Number NO0000HXSYLY is scheduled on 12-07-2021 : 14:15:00. You will receive an Order completion code after INSTALLATION. Please share the same with our service engineer to confirm completion of INSTALLATION.

  • avinashpalekar1 Avinash Palekar (@avinashpalekar1) reported

    @JioCare @reliancejio @trai I have made complaint regarding no range to my Jio fibre in morning. On phone conversation jio tell that there is issue of server in your area for 4 hours. Still there is no range of Jio fibre.