Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received May 22, 10:59 PM GMT+5:30.
- Internet (67%)
- Wi-fi (17%)
- E-mail (8%)
- Total Blackout (8%)
The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 , 394107 and 394101 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 24: Problems at Reliance Jio
Reliance Jio is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Internet | 2 days ago |
|
Sūrat
|
Wi-fi | 3 days ago |
|
Sūrat
|
9 days ago | |
|
Sūrat
|
Internet | 9 days ago |
|
Sūrat
|
Internet | 10 days ago |
|
Sūrat
|
Internet | 11 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
-
Hardik A. Patel (@hapatel2792_a) reported from Sūrat, Gujarat@reliancejio @JioCare Since last few Internet connectivity is poor, facing issue for net surfing.
-
**** (@Tuskisutariya) reported from Sūrat, Gujarat@JioCare 749 plan activated and 239 both are working same time bt 5 G not working
-
Ismail Sharif (@ismailsharif71) reported from Sūrat, Gujarat@reliancejio @JioCare Your customer care is disgusting. I just want to request for closer of old free Jio Sim 7990616667 and they took me for merry go round. Now don't tell me anything else I'm more concerned about my security just close this number permanently NOW.
-
Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@reliancejio With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00. Abhi tak engineer aaya nahi he
-
Meet Patel (@MeetPat35968731) reported from Sūrat, GujaratI am Meet Patel..Jio customer.. The Jio network has suddenly stopped coming from the area in which I live. Jio network has gone from an area of 500 meters around my house. I have complained in Jio since last 3 days. But there is no solution yet.#reliancejio #jiopoorservice #jio
-
सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat@reliancejio give me money back your company is poor network now in surat your network not working
-
Bhavik Bheda (@bheda_bhavik) reported from Sūrat, Gujarat@GTPL_Hathway worst service ever Pls do not buy any plan from this company @ZeeBusiness @reliancejio
-
Kisshan Jariwaala (@kishanjari130) reported from Sūrat, GujaratPls somebody from @reliancejio help to recover my esim profile My main number is not working from last 3 days Jio care not respond. @JioCare @jio
-
X Bow 🏹 (@__JaiBhartiya__) reported from Sūrat, GujaratFound in My Jio App that 1 unknown is attached to my profile... Kindly help me out @JioCare
-
Ankit Jain (@AnkitJain2828) reported from Sūrat, GujaratFacing the worst customer care support from @JioSaavn @reliancejio Its been three days i m unable to use my jio saavn pro services
-
mukund kheni (@KheniMukund) reported from Sūrat, Gujarat@JioCare I connect many times bus i do not get any solution from your end Every time i get a time periods and not get any solution at least one time
-
hiren devganiya (@9033740275) reported from Sūrat, Gujarat@Airtel_Presence @airtelindia i need airtel black plan and I am dm to you my info but no one any person reach me you can help me? @JioCare
-
रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, GujaratHello @reliancejio My no not update in 5G But I live in 5G network area ... Plz upgrade my jio number
-
Kuldip khokhani (@pkuldip94) reported from Kāmrej, Gujarat@JioCare @reliancejio When will it be my area's turn from across the country? I have been waiting and asking for help since last three years but I am not getting any resolution yet. All of India is using 5G networks now and I don't even have 4G network here! Shame on you for fooling the public.
-
Brijesh Patel (@brijeshA07) reported from Olpād, Gujarat@reliancejio the worst network of jio that I feel. not only my connection but there is my family members network connection. please ASAP try to solve problems. if u not solve this problem I have no choice to change another network & also a my family members.
-
Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat@JioCare Slow speed issue from last few months has not been solved, good coverage but speed is very less, too much fluctuations in speed , plan to discontinue postpaid connection..
-
Yogesh Shah (@Vaniya_Boy) reported from Sūrat, Gujarat@reliancejio I am unable to browse with mobile data due to low network. Although, there was no problem happening in voice call rather than data surfing. Please do needful for full coverage. Thank you.
-
Tushar Gidwani (@TusharGidwani) reported from Sūrat, GujaratHello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat
-
Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat@JioCare @reliancejio @TRAI The Service of Reliance is worst experience till now they have taken more than 45 days for my issue till I feedback or resolution given to us for my Complain regarding disconnection of business account of Jio Not advisable to any one to take it
-
Madhav Daga (@MadhavDaga2) reported from Athwa, Gujarat@reliancejio @JioCare My jio registered number - 8160847081 has not been working since the last 4 months. It is not showing the network on any of my phones. I hereby request you to kindly look into it and do the needful. Thank you! Jio Number- 8160847081 Contact- 8160535463
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Mohan Sathyanarayana (@mohansatyanraju) reported@JioCare I had raised a service request no SR000036E1TN raised on 21-5-2026 but till now internet is not working. Called Customer care but they are only telling that issue will be resolved. If we delay recharge by 2 or 3 days will jio accept & give us wifi for these days.
-
Divyanshu Mishra (@om8551200) reportedUsing Jio since 2019, but for the last 1 year the network in our area has become completely useless. Even WhatsApp messages take time to send on “5G”. And it’s not just me — every Jio user here is frustrated. Once my recharge ends, I’m porting to Airtel. @reliancejio
-
kiran (@urskiran20) reported@jiocare @jio_fiber @reliancejio close my service request no technician visit required close my ticket SR000036LO6T No call back required
-
Dr. Gunjan (@gunjanjeni) reported@JioCare what happened correct my network so that I can use internet
-
JAGO INDIA JAGO (@JAGOINDIAJAGO8) reported@JioCare Worst network in the whole world. People are only compromising with Jio because jio doesn't have the sufficient Tower. Jio has a totally sarakari system. I need to refund the money.
-
Rajnish (@RajnishPatel01) reported@reliancejio service is going worse day by day and if you ever dare to connect to people @JioCare they will behave rudely and even abuse you. Female executives are worst at this. Do connect them at your risk.
-
V Balakrishnan (@vb_003) reported@JioCare Can you stop this bullS**t reason, there is no extreme weathre conditions, no floods, no rains or nothing. You crappy local field team has to fix the wires, thats it. Where the hell is this going to be fixed? least of all, give me an ETA.
-
Syed Mohd Nazar Ali (@SyedNazarAli07) reportedFacing severe issues with #Jio5G and #JioAirFiber services today in Malikpur, Kannauj, Uttar Pradesh. Internet connection is extremely unstable and not working smoothly at all. Kindly look into this issue urgently as many users are affected. @JioCare @reliancejio #InternetDown
-
Ganesh 🚩 (@Williamson924) reported@JioCare @JIOAIRFIBERIN I am experiencing the same issue again. A technician came to inspect the connection yesterday morning (22/05/2026) and left, but the connection went down again this evening 😡
-
Rajsagar Sharma (@im_19Raj) reported@JioCare Situation & Weather both are normal in our area your team are giving only excuses.dint give reasons if you can't provide better service.