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Reliance Jio

Reliance Jio outages and service status in Sūrat, Gujarat

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 88% Internet (88%)
  • 13% Phone (13%)

The latest reports from users having issues in Sūrat come from postal codes 395007 and 395005 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

September 1: Problems at Reliance Jio

Reliance Jio is having issues since 11:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Internet 9 days ago
Sūrat Internet 15 days ago
Sūrat Phone 19 days ago
Sūrat Internet 24 days ago
Sūrat Internet 25 days ago
Sūrat Internet 28 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • hapatel2792_a
    Hardik A. Patel (@hapatel2792_a) reported from Sūrat, Gujarat

    @reliancejio @JioCare Since last few Internet connectivity is poor, facing issue for net surfing.

  • Deepjariwala9
    Deepjariwala (@Deepjariwala9) reported from Sūrat, Gujarat

    @reliancejio Thik se 3G internet speed bhi nahi dete or 5g launch karne chale.. Worst internet speed i have ever seen on jio. No-7359164646 , location - udhna Surat

  • AnkitJain2828
    Ankit Jain (@AnkitJain2828) reported from Sūrat, Gujarat

    Facing the worst customer care support from @JioSaavn @reliancejio Its been three days i m unable to use my jio saavn pro services

  • HMaiwala
    Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat

    @JioCare The connection has resumed, now please extend my current plan to cover charges when the Internet was not working i.e 20 days since the connection was active( 10th July). You can access my account to check usage for this request. Writing becoz there is no response in DM.

  • MadhavDaga2
    Madhav Daga (@MadhavDaga2) reported from Athwa, Gujarat

    @reliancejio @JioCare My jio registered number - 8160847081 has not been working since the last 4 months. It is not showing the network on any of my phones. I hereby request you to kindly look into it and do the needful. Thank you! Jio Number- 8160847081 Contact- 8160535463

  • bhadreshv1993
    ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujarat

    the problem is not being solved even through Twitter, And not even getting from customer care. So please tell us where we should go so that our problem can be solved. Because even having a normal whatsapp message is having trouble. Please do not give high user reasons. @JioCare

  • kishanjari130
    Kisshan Jariwaala (@kishanjari130) reported from Sūrat, Gujarat

    Pls somebody from @reliancejio help to recover my esim profile My main number is not working from last 3 days Jio care not respond. @JioCare @jio

  • Jitendr14302402
    Jitendra Bharti (@Jitendr14302402) reported from Sūrat, Gujarat

    Since 20days and the problem of network getting off continues..@JioCare @airtelindia

  • dr_anand
    Dr.Anand Patel (@dr_anand) reported from Sūrat, Gujarat

    @TRAI @reliancejio Whom & how i contact customer care of giga fibre for very bad service? Called customer care 4-5 times but each time my call ended,failed to file complain thru Jio App,even unable to contact executive who was in charge when i installed giga fibre. 😡😡😡😡😡

  • NirajOj91192051
    Niraj Ojha (@NirajOj91192051) reported from Bhatha, Gujarat

    @reliancejio Room coverge are very bed in my area 4 g and 5 g both Plz solve issues

  • DKChoudhary151
    Dinesh Choudhary (@DKChoudhary151) reported from Sūrat, Gujarat

    Hello @reliancejio I loss my Sim card please stop my service

  • SandeshRawal84
    Sandesh Rawal (@SandeshRawal84) reported from Sūrat, Gujarat

    @JioCare Unlucky but your service is not available in my area.

  • brijeshA07
    Brijesh Patel (@brijeshA07) reported from Olpād, Gujarat

    @JioCare the slowest network is I feel that is jio network. please try to solve network issue. there is not fault of my smart phone I already checked it. there is only issue of not only mine but also a in my family jio network.

  • HiravaBoy
    Vijay Makavana (@HiravaBoy) reported from Sūrat, Gujarat

    Jio 5G not Working on my Infinix Hot 20 5G . This phone support 12 5G band but Jio 5G not working. I have welcome offer and 5G network city @InfinixIndia @Infinix_Mobile @JioCare

  • 1ranjanpathak
    Ranjan Pathak (@1ranjanpathak) reported from Sūrat, Gujarat

    @JioCare @vishaljaiswal And if the first call is an emergency call then should we have to wait for your announcement to finish and then u connect our call till then person may die also. Which customer has asked you to start this type of announcement. and by the way it's not for only 01st call only.

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @JioCare With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00. Abhi tak koi engineer aaya nahi he

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    @JioCare Slow speed issue from last few months has not been solved, good coverage but speed is very less, too much fluctuations in speed , plan to discontinue postpaid connection..

  • 9979167672
    sunil Vaghasiya (@9979167672) reported from Sūrat, Gujarat

    @JioCare @reliancejio Rajhansh Tower Minibajar Surat 395006 Gujarat India Jio tower service is very bed. Ndd can't connect jio care This number is not working in this area +91 94277 94198 +91 91069 42769 +91 98255 92244

  • skkathiriya8
    S.K.Kathiriya (@skkathiriya8) reported from Sūrat, Gujarat

    @reliancejio @JioCare @JioChat It's Good News That Jio Customer Support Said we Can't Resolve Your Broadband Internet Issue. Since the last 6 days I have been facing it. First they collect Money From my side to recharge the connection then Closed my internet and now no response.

  • bhadreshv1993
    ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujarat

    If I make a call to Customer Care, my call is automatically rejected. What I know is that this is the best network in India. When we recharged the plan we were not told in any way that the internet could be shut down at night. and i’ve been tweet for the last 3 days. @JioCare

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Scalpel_Surgeon
    Dr. Bhavaniprasad⚕️ (@Scalpel_Surgeon) reported

    @JioCare @reliancejio @jagograhakjago it's been 8 days, 7 business days since I cancelled jio internet relocation service, still I didn't receive my refund of 1200/- rs, JioAirFiber Booking No. LR00001F0DFX with Order Number NO0001FF6XJA.

  • KRSathyaplni
    K R Sathya Narayana (@KRSathyaplni) reported

    Impressive relocation service from Jio. It has been 4 days past the relocation date: no technician, no contact details, keep moving the resolution date and unable to contact customer care as the SR is already open (for 4 days). @JioCare @reliancejio

  • Namitsharma17
    Namit sharma (@Namitsharma17) reported

    @JioCare Kindly check my issue at priority and with utmost seriousness. My internet is up and down in my area from long time. Complaint has been registered but no resolution.

  • Devendr05429343
    Devendra (@Devendr05429343) reported

    @ViCustomerCare vi team what the nonsense service my issue not resolved also your team not contact me, if you want to port in jio then ok.@JioCare

  • PerkyPande
    Bharat Pande (@PerkyPande) reported

    @ImSaikiranAruri @JioCare @reliancejio A similar thing happened to me, Sanju ji, but my issue hasn't been resolved either.

  • Dilipbaashha
    Dilipbaashha (@Dilipbaashha) reported

    @jitendraverma__ @JioCare My jio fibre connection wire break out near home yesterday at 3.30 pm still now no one responded and issue also not solved,after raising complaint still now no engineer assigned for this issue

  • dharampalraj19
    Dharaampal Rajvanshi (@dharampalraj19) reported

    @JioCare Kindly activate my number ASAP I am unable to use and do any bank transaction Air tel Stop all my calls and incomings .... Why you are so late @_MukeshAmbani @Akash_Ambani kindly provide the service ASAP.

  • babu_abhishe
    bad_boy (@babu_abhishe) reported

    @JioCare I tried to answer all the questions you asked in the DM, but I’m still facing calling and internet issues in my area. Can you please tell me what has been done regarding my complaint?

  • BaburaoBull
    Baburao Bull (@BaburaoBull) reported

    3rd day of no response from @reliancejio . 3rd class service

  • ArishAribam
    iam_arish_aribam (@ArishAribam) reported

    Yo @airtelindia time to said goodbye coz yours service is worst Let’s switch to @JioCare or @ViCustomerCare