Reliance Jio outages and service status in Sūrat, Gujarat
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received Jul 6, 11:32 AM GMT+5:30.
- Internet (85%)
- Total Blackout (8%)
- Phone (8%)
The latest reports from users having issues in Sūrat come from postal codes 395007 and 395005 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 8: Problems at Reliance Jio
Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Internet | 2 days ago |
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Sūrat
|
Internet | 3 days ago |
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Sūrat
|
Total Blackout | 10 days ago |
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Sūrat
|
Internet | 10 days ago |
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Sūrat
|
Internet | 19 days ago |
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Sūrat
|
Internet | 19 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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sunil Vaghasiya (@9979167672) reported from Sūrat, Gujarat@JioCare @reliancejio Rajhansh Tower Minibajar Surat 395006 Gujarat India Jio tower service is very bed. Ndd can't connect jio care This number is not working in this area +91 94277 94198 +91 91069 42769 +91 98255 92244
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Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Kāmrej, Gujarat@JioCare @kin10808224 3rd Class Service. Even i cant send Port sms
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Manan Jhaveri (@MananJhaveris) reported from Sūrat, Gujarat@reliancejio @JioCare I had applied for a connection for my office and paid the money. 2ce the appointment of the technician was given and I went there and he did not turn up. Also no one is picking up the phone now. Kindly get the problem sorted or give a refund I'll get airtel
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Dr.Anand Patel (@dr_anand) reported from Sūrat, Gujarat@TRAI @reliancejio Whom & how i contact customer care of giga fibre for very bad service? Called customer care 4-5 times but each time my call ended,failed to file complain thru Jio App,even unable to contact executive who was in charge when i installed giga fibre. 😡😡😡😡😡
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Kamal Mishra (@KamalMi33669986) reported from Sūrat, GujaratFacing very bad internet connectivity issues nowadays with @reliancejio please fix this.
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MORADIYA JAY (@moradiyajay292) reported from Sūrat, Gujarat@JioCare I'm tweeting through someone else's internet. My jio internet is not working properly and how does I install and do so.... Third class service and app and everything pissed off the @JioCare give me some plan so I think about it @Airtel_Presence gave me the best welcome package.
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Niraj Ojha (@NirajOj91192051) reported from Sūrat, Gujarat@reliancejio Jio 5g not working inside room Plz help Surat
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**** (@Tuskisutariya) reported from Sūrat, Gujarat@JioCare 749 plan activated and 239 both are working same time bt 5 G not working
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Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat@JioCare The connection has resumed, now please extend my current plan to cover charges when the Internet was not working i.e 20 days since the connection was active( 10th July). You can access my account to check usage for this request. Writing becoz there is no response in DM.
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Jain Sorabh (@JainSorabh3) reported from Sūrat, Gujarat@JioCare Given u enough opportunity please proceed with the refund now , we have buisness and we are stuck because of the pathetic service. It's the height of inconvenient we suffered
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mukund kheni (@KheniMukund) reported from Sūrat, Gujarat@JioCare I connect many times bus i do not get any solution from your end Every time i get a time periods and not get any solution at least one time
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@JioCare @reliancejio With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-10-04:17:00:00.
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ShubhamDeore (@Shubham00097496) reported from Sūrat, GujaratHlo jio I have issues your network connection since long time whenever I call in jio then jio care advisor is tell one thing we r upgrade our service I Twitte for my issued plz solved it @reliancejio @MukeshAmbaniOf
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Aman (@_Aman11_) reported from Sūrat, GujaratThere is so much issues I’m facing in internet connection in jio fiber like it seems that 100 MBPS is a joke now and even the main office doesn’t get connected for this issues , no services or return call I received, the internet is working so poorly. @JioCare @JioFiberVoice
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Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Sūrat, Gujarat@UnionBankTweets @RBI i do a recharge in jio @JioCare its complete more then 10 days. I have talk with union bank customer care he take a complaint and but still today i didnt get my money back. And i try to call in union bank customer care more then 5/6 time but call not connect
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Ajay Kumar Verma (@imajayprakashh) reported from Sūrat, Gujarat@reliancejio @reliancegroup @JioCare your prepaid internet service is very bad in Surat Gujarat, and jio customer care executive is not proper respond...
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Kuldip khokhani (@pkuldip94) reported from Kāmrej, Gujarat@JioCare @reliancejio When will it be my area's turn from across the country? I have been waiting and asking for help since last three years but I am not getting any resolution yet. All of India is using 5G networks now and I don't even have 4G network here! Shame on you for fooling the public.
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hiren devganiya (@9033740275) reported from Sūrat, Gujarat@Airtel_Presence @airtelindia i need airtel black plan and I am dm to you my info but no one any person reach me you can help me? @JioCare
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Ranjan Pathak (@1ranjanpathak) reported from Sūrat, Gujarat@JioCare @vishaljaiswal And if the first call is an emergency call then should we have to wait for your announcement to finish and then u connect our call till then person may die also. Which customer has asked you to start this type of announcement. and by the way it's not for only 01st call only.
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Riddhesh Sadariwala (@Riddhesh91188) reported from Sūrat, GujaratFacing internet issues while I’m in my office since 3-4 days. @reliancejio @JioCare pls assist.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Skk Jodhpur (@skkjodhpur1991) reported@JioCare Extremely disappointed with the repeated failures of my Jio AirFiber service. Since May 2026, I have been facing recurring connectivity issues with multiple service requests raised for the same problem, yet no permanent resolution has been provided.
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Prakhar (@Prakhar83892547) reportedDear @JioCare, I’ve been receiving the same message all day. Every time the promised restoration time arrives, it’s simply pushed back by a few more hours. My JioFiber has now been down for 8+ hours with no real update or resolution.
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Jitendra Rajput (@jitendra22) reported@JioCare So same issue…today being 3rd day without Internet…are you going to provide additional days to your customers for usage? What kind of issue you are facing which is not resolvable in 3 days?
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Jyotiraditya Kushwaha (@SoulJitu14) reported@JioCare @JioCare How can I connect with customer support. I am not able to login in my jio fiber account. What's the wrost support system you have. How can I connect technical support.
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Pradeep Gupta (@Prads100) reported@iamnitinkarn @JioCare @reliancejio Well that's the case for Vi and Airtel. No network for 2 days.
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Kumar (@96Vikash) reported@JioCare My connection is down AGAIN. Previous complaints were closed without resolution, forcing me to re-raise them. I pay for service,not excuses especially when there’s been zero rain. Your incompetence is causing me financial loss. Are you responsible for this? #JioFiberDown
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Sayyad Aman (@SayyadAman48721) reportedWorst service Don't expected From you I have many Dm,s twits to you @JioCare But no response #jioscam #jioservice
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aasim.ahmad() ✪ (@MdAasimAhmad) reported@JioCare As expected, no engineer visit happened yesterday as well and my connection is still down. Only new SRs being created by you @JioCare @reliancejio but no action whatsoever. SR00003ADD4B 6-Jul-2026 12:12 PM SR00003AI0WV 7-Jul-2026 04:13 PM SR00003AJT6H 8-Jul-2026 12:26 AM
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Nitanshu jindal (@nitanshu_jindal) reported@reliancejio what services are you providing here in Navi Mumbai, no internet connection, slow speed even not able to scroll down a tweet. Please look into the matter otherwise your postpaid customer will switch. @JioCare
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Manoj Kumar Singh (@manojksrpatna13) reported@JioCare @Umangkundu SR00003AIRTV, in reference to this issue, considering our long term relationship, I had decided not to escalate the issue. But in recent time and days, fibre cust care intensionally create issue like my tv get closed without any reason.resolve the issue