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Reliance Jio

Reliance Jio outages and service status in Sūrat, Gujarat

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • The most recent signal from this area was received May 15, 7:38 PM GMT+5:30.
  • 70% Internet (70%)
  • 10% E-mail (10%)
  • 10% Total Blackout (10%)
  • 10% Wi-fi (10%)

The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 and 394107 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 20: Problems at Reliance Jio

Reliance Jio is having issues since 06:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat E-mail 5 days ago
Sūrat Internet 5 days ago
Sūrat Internet 7 days ago
Sūrat Internet 7 days ago
Sūrat Internet 8 days ago
Sūrat Internet 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    @JioCare @vikramsingh2211 What will you do after taking contact number of customer, you will tell sir how much your network bar, in which slot sim is, cache cleared or not, even after if you found that problem is in your network, you tell problem is temporarily or users base in your area is high 1/2

  • pandav_devang
    Pandav Devang (@pandav_devang) reported from Sūrat, Gujarat

    Hello, @reliancejio Take a little care, because you are going to connect by being the user port of @airtelindia and #VI .Due to which there should not be any problem in your network. And all of us should take care of the old customer so that there is no problem. #Pricehike

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    @GabbbarSingh @reliancejio my network not in 5G

  • JainSorabh3
    Jain Sorabh (@JainSorabh3) reported from Sūrat, Gujarat

    @JioCare Given u enough opportunity please proceed with the refund now , we have buisness and we are stuck because of the pathetic service. It's the height of inconvenient we suffered

  • ismailsharif71
    Ismail Sharif (@ismailsharif71) reported from Sūrat, Gujarat

    @reliancejio @JioCare Your customer care is disgusting. I just want to request for closer of old free Jio Sim 7990616667 and they took me for merry go round. Now don't tell me anything else I'm more concerned about my security just close this number permanently NOW.

  • Riddhesh91188
    Riddhesh Sadariwala (@Riddhesh91188) reported from Sūrat, Gujarat

    Facing internet issues while I’m in my office since 3-4 days. @reliancejio @JioCare pls assist.

  • Sagar25687231
    Bye Bye (@Sagar25687231) reported from Sūrat, Gujarat

    Beware ! Jio Fibre is smartly ridiculing people. When your plan ends, they smartly convert it into postpaid, without asking the customer. The customer care says that you should have called us before the expiration of the plan to discontinue the service. #Unlawful @JioCare

  • fictgamer
    Manish Maurya (@fictgamer) reported from Sūrat, Gujarat

    @reliancejio It's not working in my area 🥲 I tried everything, I got the welcome offer , i updated my phone then also it's not working, I'm from surat gujarat

  • Kalpratna_
    Sunil Patil (@Kalpratna_) reported from Sūrat, Gujarat

    @reliancejio @JioCare know one response on my network issue query. Worthless service

  • brizs07
    Brijesh Patel (@brizs07) reported from Olpād, Gujarat

    @reliancejio Jio internet speed is very slow. I contact customer care and complain them but there was no improvement in internet speed. ASAP please improve jio internet speed

  • iamcaharsh
    Harsh Patel (@iamcaharsh) reported from Sūrat, Gujarat

    Hello @JioCare My Jio fiber is not working since 2:00pm Red light continues blinking

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    Hello @reliancejio My no not update in 5G But I live in 5G network area ... Plz upgrade my jio number

  • amvra2351
    Amrendra A Mishra (@amvra2351) reported from Sūrat, Gujarat

    @JioCare Just received another promise from @reliancejio: With reference to Service Request Number SR00001CFJZ7 for your JioFiber Service ID 299259674078, your appointment with Jio service engineer is scheduled at your premises on 30-07-2022 : 11:00:00.

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    @JioCare 24+ h completed Not sending jio true 5G popup in my number Plz upgrade my number in 5G network area Plz help @JioCare

  • Pulkitcoolhoney
    Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat

    @JioCare @reliancejio @reliancegroup Jio network is soo poor not able to make call phone cuts after 1 ring

  • 9979167672
    sunil Vaghasiya (@9979167672) reported from Sūrat, Gujarat

    @JioCare @reliancejio Rajhansh Tower Minibajar Surat 395006 Gujarat India Jio tower service is very bed. Ndd can't connect jio care This number is not working in this area +91 94277 94198 +91 91069 42769 +91 98255 92244

  • _Aman11_
    Aman (@_Aman11_) reported from Sūrat, Gujarat

    There is so much issues I’m facing in internet connection in jio fiber like it seems that 100 MBPS is a joke now and even the main office doesn’t get connected for this issues , no services or return call I received, the internet is working so poorly. @JioCare @JioFiberVoice

  • Fattemohamed1
    Fattemohamed (@Fattemohamed1) reported from Sūrat, Gujarat

    @reliancejio Incoming Call Voice Issue?

  • moradiyajay292
    MORADIYA JAY (@moradiyajay292) reported from Sūrat, Gujarat

    @JioCare I'm tweeting through someone else's internet. My jio internet is not working properly and how does I install and do so.... Third class service and app and everything pissed off the @JioCare give me some plan so I think about it @Airtel_Presence gave me the best welcome package.

  • HiravaBoy
    Vijay Makavana (@HiravaBoy) reported from Sūrat, Gujarat

    Jio 5G not Working on my Infinix Hot 20 5G . This phone support 12 5G band but Jio 5G not working. I have welcome offer and 5G network city @InfinixIndia @Infinix_Mobile @JioCare

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • anirbanroy4
    Anirban Roy (@anirbanroy4) reported

    @JioCare @_MukeshAmbani @OfficialJioTV Sorry in Jorabagan Area Kolkata 700047, Maximum Jio customer facing same issue as our are Jio Service Manager convey the message. They should we are paying prepaid for the uninterrupted service. But from 17th May 2026

  • Kohlisdriv3v
    Aagaz. (@Kohlisdriv3v) reported

    Worst network @JioCare .

  • claralopis39142
    clara lopis (@claralopis39142) reported

    @shobhit087 @JioCare Ran into this exact mess with a vendor, once they say connection not possible after charging, refund should be immediate. I switched to pushing every complaint into Replymer first so nothing gets missed, support games are the worst

  • vajjula_nikhil
    V Nikhil (@vajjula_nikhil) reported

    @JioCare @RelianceJio Official complaint lodged with the Department of Telecommunications (DoT). Registration No: DOTEL/E/2026/0032066. Tired of your local team manipulating metrics and ghosting repairs mid-job. Get a competent team to Durg with the right ODU tomorrow.

  • scorpion050692
    Scorpion050692 (@scorpion050692) reported

    @vishnuhx @reliancejio Hi @vishnuhx were they able to resolve it? I am facing same issue

  • AbinashIndia001
    Abinash (@AbinashIndia001) reported

    Facing issues with my 5G network since morning. When I dm jiocare in X about this they told me to use 4G. Why should I do a extra recharge for 4G data while I have already recharged for a unlimited 5G plan. Very much poor customer support experience.@reliancejio @JioCare

  • DarshanThacker8
    Darshan thacker (@DarshanThacker8) reported

    @JioCare @reliancejio your service of @jio_fiber at my home in Bhuj -kachchh -Gujarat is not working properly and day by day worst internet speed coming here.Even not watspp msg sent easily ..so bad pls resolve this

  • _true_srk_fan
    King hai (@_true_srk_fan) reported

    @reliancejio I have complain on your employees because he didn't want to do job in jio , please help 🙏🏻

  • IamVibhorPandey
    vibhor (@IamVibhorPandey) reported

    Dear Jio team, every time we complain, you reply “issue is being fixed” but on ground nobody is actually taking care of it. Same problem again and again. Customers are suffering while your team keeps giving copy-paste assurances. Shame on such service quality. @JioCare

  • Rexxx101
    Rexxx (@Rexxx101) reported

    **** @JioCare when I rotate my phone internet don't work in network still showing 5G but no internet