Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Aug 8, 9:20 PM GMT+5:30.
- Internet (88%)
- Wi-fi (8%)
- E-mail (4%)
The latest reports from users having issues in Sūrat come from postal codes 395007 and 395005 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 11: Problems at Reliance Jio
Reliance Jio is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Internet | 3 days ago |
|
Sūrat
|
Internet | 4 days ago |
|
Sūrat
|
Internet | 7 days ago |
|
Sūrat
|
Internet | 7 days ago |
|
Sūrat
|
Internet | 8 days ago |
|
Sūrat
|
Internet | 9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
-
Harsh Patel (@iamcaharsh) reported from Sūrat, GujaratHello @JioCare My Jio fiber is not working since 2:00pm Red light continues blinking
-
सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat@reliancejio give me money back your company is poor network now in surat your network not working
-
Dipak Sahebrao Birhade (@birhade_dipak) reported from Sūrat, Gujarat@ViCustomerCare @reliancejio @JioCare I Buy V! Postpaid Sim Card but network issue on my Home so i Port the V! Operator to Jio Operator After PORT V! Raised the Oustanding of Rs.45.52. Then Jio Operator is suspended my service because of oustanding I already Paid this amount of
-
Dipesh Shah (@urdiips) reported from Sūrat, GujaratI'm thinking to switch mobile operator @airtelindia to @reliancejio due to me and my family suffering Internet issues since last week. Hey @reliancejio, Please show me some reasonable postpaid family plan.
-
Sunil Patil (@Kalpratna_) reported from Sūrat, Gujarat@reliancejio @JioCare know one response on my network issue query. Worthless service
-
Pandav Devang (@pandav_devang) reported from Sūrat, Gujarat@JioCare Sir buy the entire @GTPLHathwayLtd company. So get it from a crap engineer who could not solve our complaint within 6 days.
-
S.K.Kathiriya (@skkathiriya8) reported from Sūrat, Gujarat@reliancejio @JioCare @JioChat It's Good News That Jio Customer Support Said we Can't Resolve Your Broadband Internet Issue. Since the last 6 days I have been facing it. First they collect Money From my side to recharge the connection then Closed my internet and now no response.
-
Hardik A. Patel (@hapatel2792_a) reported from Sūrat, Gujarat@reliancejio @JioCare Since last few Internet connectivity is poor, facing issue for net surfing.
-
Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Kāmrej, Gujarat@JioCare @kin10808224 3rd Class Service. Even i cant send Port sms
-
Niraj Ojha (@NirajOj91192051) reported from Bhatha, Gujarat@reliancejio Room coverge are very bed in my area 4 g and 5 g both Plz solve issues
-
riyaz (@PariyaniRiyaz) reported from Sūrat, Gujarat@JIOFIBER8 @JioCare I need new jio fibre connection but not allowed in my area so please help me and support to me Foy new jio gigafiber connection. My society name is : suncity Residency,opp.Bhanki Stediyum Hanuman tekri, rander,surat Pincode : 395005
-
mukund kheni (@KheniMukund) reported from Sūrat, Gujarat@JioCare I connect many times bus i do not get any solution from your end Every time i get a time periods and not get any solution at least one time
-
**** (@Tuskisutariya) reported from Sūrat, Gujarat@JioCare 749 plan activated and 239 both are working same time bt 5 G not working
-
Manan Jhaveri (@MananJhaveris) reported from Sūrat, Gujarat@reliancejio @JioCare I had applied for a connection for my office and paid the money. 2ce the appointment of the technician was given and I went there and he did not turn up. Also no one is picking up the phone now. Kindly get the problem sorted or give a refund I'll get airtel
-
Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat@JioCare Kindly cancel the bill also if connection has been cancelled ..
-
Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat@JioCare @reliancejio @TRAI The Service of Reliance is worst experience till now they have taken more than 45 days for my issue till I feedback or resolution given to us for my Complain regarding disconnection of business account of Jio Not advisable to any one to take it
-
Vijay Makavana (@HiravaBoy) reported from Sūrat, GujaratJio 5G not Working on my Infinix Hot 20 5G . This phone support 12 5G band but Jio 5G not working. I have welcome offer and 5G network city @InfinixIndia @Infinix_Mobile @JioCare
-
-
Kisshan Jariwaala (@kishanjari130) reported from Sūrat, GujaratPls somebody from @reliancejio help to recover my esim profile My main number is not working from last 3 days Jio care not respond. @JioCare @jio
-
Ajay Kumar Verma (@imajayprakashh) reported from Sūrat, Gujarat@reliancejio @reliancegroup @JioCare your prepaid internet service is very bad in Surat Gujarat, and jio customer care executive is not proper respond...
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Shivani Shukla (@iShivani_Shukla) reportedHello @JioCare @reliancejio your internet service has been disrupted in my area since 5:30 PM today. I was initially informed that the issue would be resolved by 9 PM, but I have now received another message saying it may not be fixed until 5 AM tomorrow. My work has been seriously affected because of this prolonged outage. This is extremely disappointing and unacceptable service. Please look into this urgently.
-
Ayush Agrawal (@sumitagrawal729) reported@JioCare @reliancejio very disappointed with the service, no wifi in my area since last week.. no response from the support team.. nothing.. can you make this resolve as soon as possible.. jiofiber - 5713567075
-
Kunal jha (@Kunaljh70528107) reported@JioCare Also, I would like to ask @jagograhakjago to kindly specify the SOP for registering a complaint against @reliancejio for deceiving me taking advance money from me and neither provided the service nor got back my refund.
-
Abhishek Pandey (@pabhishek461) reported@JioCare bad internet connection
-
இரா. சித்தார்த் (@will_be_the_one) reported@JioCare @reliancejio I have been facing the issue of water leaking from my fibre optic cabel ! Note it's dripping from inside the wire at the connection point to the wifi router adapter! Have raised complaint a month ago in app they sent a accepted msg and no one came !
-
Mutantpj.sol (@Mutantpj) reportedThe number has now been deactivated, and I’m trying to get the same number back. I’m willing to complete any required verification/documentation. Please help me recover/re-activate this number or guide me on the exact process to get it back. @reliancejio @JioCare @airtelindia
-
Aravinth Raghavan (@ZXYNSSMnILES) reported@reliancejio @JioCare one of the worst service I have ever seen. I applied for relocation and paid 1200rs. They never called back of gave me the status. Now I applied for new connection and paid 5300rs. For that also no response. So I cancelled both and for refund 21 days.
-
Mausam Singh Rathore (@mausam200) reported@JioCare @jiocare on last visit of technical team i already escalate this issue. He said log a complaint if its happen repeated. He is not carry replace unit with him which is required
-
Rishi Arora (@leorishi) reported@reliancemukesh @reliancejio @jiocare What an authoritative attitude! After 4.5 days of delay, all my SRs were cancelled, yet you claim “no delay.” Then why was I repeatedly pleading on X for resolution? Fine, close the issue—but I still want the pro-rata adjustment for 4.5 days.
-
Ajay Vishwakarma (@AjayVishwakrm7) reportedRaised 20+ complaints about poor internet speed, but zero response from @JioCare. Paying for full speed but getting unusable connectivity. Resolve this in 24-48 hrs or I'm escalating to National Consumer Helpline & CPGRAMS. @TRAI @DoT_India