Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jun 2, 7:00 AM GMT+5:30.
- Internet (64%)
- Total Blackout (14%)
- Wi-fi (14%)
- E-mail (7%)
The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 and 394101 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 3: Problems at Reliance Jio
Reliance Jio is currently having issues. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Wi-fi | 1 day ago |
|
Sūrat
|
Internet | 1 day ago |
|
Sūrat
|
Internet | 3 days ago |
|
Sūrat
|
Total Blackout | 9 days ago |
|
Sūrat
|
Internet | 11 days ago |
|
Sūrat
|
Wi-fi | 13 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@caanilshekhawat @reliancejio @_MukeshAmbani With reference to Service Request Number SR00001E9FH8, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number +912613167346 is on hold as FTTx - Society permission required. Kindly provide the approval from your society
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S.K.Kathiriya (@skkathiriya8) reported from Sūrat, Gujarat@JioCare It's 29 there was no solution for my issue I suddenly received a message that your address verification failed when no one came to verify the address. Pls. Refund my money..
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Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Kāmrej, Gujarat@JioCare @kin10808224 3rd Class Service. Even i cant send Port sms
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@oldmonksays_ @reliancejio @GoI_MeitY Your service request number is SR00001EDGX0. You will receive an update by 2022-10-12T14:36:25. To check the status of your service request using MyJio App Disconnect karava diya hai mene
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Deepak Jha (@deepak_jha111) reported from Sūrat, Gujarat@JioCare Kindly advise till that time what your customer will do?
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Dhruvan_patel (@savaliyadhruvan) reported from Utrān, GujaratSince 4 days even after repeated calls there is no resolution Jio fiber. @reliancejio @RelianceJioCare @JioCare
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Sandesh Rawal (@SandeshRawal84) reported from Sūrat, Gujarat@JioCare Unlucky but your service is not available in my area.
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Abhay Mehta (@abhaymehta) reported from Sūrat, Gujarat@reliancejio @JioCare while aiming to be the number 1 telecom service in india, customer service was definitely not on its mind. Jaisa naam waisa kaam. #JioFiberChorHai
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat@JioCare @vikramsingh2211 What will you do after taking contact number of customer, you will tell sir how much your network bar, in which slot sim is, cache cleared or not, even after if you found that problem is in your network, you tell problem is temporarily or users base in your area is high 1/2
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Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat@JioCare Dear Customer, Bill dated 01-03-2022 of Rs. 2126.36 for your Jio Corporate Account Number 900510689193 is due for immediate payment. To avoid disruption of services pay NOW through NEFT/RTGS payments/transfers by using A/C code JIOE900510689193, IFSC Code YESB0CMSNOC.
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Shubham Nagarji (@ShubhamNagarji2) reported from Sūrat, Gujarat@JioCare I'm facing some serious issues with your network please help me ASAP.
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Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat@JioCare @reliancejio : your team has made me false commitments several times to send engineers so please focus on resolution instead.
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Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat@reliancejio @JioCare Now three months has elapsed till the company need more time and telling me to have patience to sort out my issue . Jus a poor response
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Dr.Anand Patel (@dr_anand) reported from Sūrat, Gujarat@TRAI @reliancejio Whom & how i contact customer care of giga fibre for very bad service? Called customer care 4-5 times but each time my call ended,failed to file complain thru Jio App,even unable to contact executive who was in charge when i installed giga fibre. 😡😡😡😡😡
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ShubhamDeore (@Shubham00097496) reported from Sūrat, GujaratHlo jio I have issues your network connection since long time whenever I call in jio then jio care advisor is tell one thing we r upgrade our service I Twitte for my issued plz solved it @reliancejio @MukeshAmbaniOf
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ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujarat@JioCare @JioCare @TRAI my jio number is 9022906300. i am located from surat 394101. I have been watching for a long time now that the internet is shut down from 8 to 10 o'clock at night. And for the last 3 days I have been trying to call in customer care but there is no contact.
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Prashant chotalia (@Drpvc) reported from Sūrat, GujaratPoorest customer care response at @reliancejio care centre at surat. @JioCare Not helping online or offline.
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat@JioCare Issue from more than 2 months not called temporary.Increasing users is not problem u should have to look for that also,if users are more in our area & we have not getting good speed than you have not taking less amount of recharge,we are paying same as users experience good speed
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Meet Patel (@MeetPat35968731) reported from Sūrat, GujaratI am Meet Patel..Jio customer.. The Jio network has suddenly stopped coming from the area in which I live. Jio network has gone from an area of 500 meters around my house. I have complained in Jio since last 3 days. But there is no solution yet.#reliancejio #jiopoorservice #jio
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Tarun Kumar Tyagi (@Lkt347) reported@reliancejio @JioCare @jio_fiber Very disappointed with your jio fiber service team .facing internet down since morning and raised the service but still no call and update on the same. Every time automatically rescheduled the engineer visit without my consent 😕
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Lavlesh Singh (@Asklavleshsingh) reportedI've been facing horrible internet connectivity issues for the past 10 days. Multiple attempts to get support have led nowhere, and the chatbot has been completely unhelpful. Can someone from Jio please look into this and help resolve the issue? @reliancejio @JioCare
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Akhil (@akhilteja099) reported@JioCare @JioCare we will reconsider to continue if our issue is resolved we are facing wifi issue from past 7 days but not one attending.
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ಗೌಡಪ್ಪ ಬಿರಾದಾರ GOUDAPPA BIRADAR (@GA_BIRADAR) reported@JioCare My current SIM validity expires tomorrow evening. I planned to port my number to Jio before then, but your poor service has completely ruined my plans. Will you be able to deliver my SIM card in time, or not? @reliancejio #jiocustomer
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Gautam Agarwal (@gautamag5909) reported@JioCare Again i got message Dear Customer, With reference to Service Request number SR00003786LL for your JioFixedVoice Number connection having JioFixedVoice Number +916617960493, we have scheduled an appointment with a Jio service engineer at your premises on 03-Jun-2026 between 14:0
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nick (@Nick_N_Shah) reported@JioCare Shubham also you can msg me late also I will be up very very late, so tonight and tomorrow morning part is the timeframe getting the refund issue resolved without causing any further delay by the dedicated team and your team
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Ayush Goyal (@AyushGo71406636) reported@JioCare @JioCare I don't need your connection. Issue my refund of Rs. 1200/- ASAP
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Ankur Sinha (@ceodaemontech) reported@JioCare First of all I do not understand why you are using a social media platform to deliver service, when your enterprise has already invested a hefty amount on IT infrastructure in the name of customer services.
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manohar dhoka (@ManoharDhoka) reported@reliancejio @JioCare @jio_fiber Then l talked 2 their CallCentreIncharge on 2June morning & requested 4 urgent resolving d problem 2 avoid loss of children's online education, got resolved on 2June evening i.e. after 72 hours & on constant followup.Very poor service indeed(2/2).
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Ronak Dhiravani (@ronakdhiravani) reported@JioCare Jio Customer care person confirmed that refund is not complete and raised SR000036UVAR. There is no update further. Also I m not able to track this SR as I am not customer yet. Please update on ticket and refund status ASAP. What is the problem and cause of not refunding?