Reliance Jio

Reliance Jio Outage Report in Sūrat, State of Gujarāt

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Sūrat come from postal codes 395007, 395005, 395010 and 394107.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, State of Gujarāt

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Sūrat, State of Gujarāt 03/31/2026 02:50

March 31: Problems at Reliance Jio

Reliance Jio is having issues since 06:30 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (12%)

    Phone (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sūrat, State of Gujarāt

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

Loading map, please wait...
City Problem Type Report Time
IndiaSūrat Internet
IndiaSūrat Internet
IndiaSūrat Internet
IndiaSūrat Internet
IndiaSūrat Phone
IndiaSūrat Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sūrat, State of Gujarāt

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • HMaiwala Harshit Maiwala (@HMaiwala) reported from Sūrat, State of Gujarāt

    @reliancejio @JioCare disconnection since 10th July, shared usage statement with your team to prove. My resolution date has been extended to 22, 26 ,27th and today to 1st August. My plans ends on 12th Aug. called..mailed... I think it is time for #goodbyeJio.

  • skkathiriya8 S.K.Kathiriya (@skkathiriya8) reported from Sūrat, State of Gujarāt

    @reliancejio @JioCare @JioChat It's Good News That Jio Customer Support Said we Can't Resolve Your Broadband Internet Issue. Since the last 6 days I have been facing it. First they collect Money From my side to recharge the connection then Closed my internet and now no response.

  • JainSorabh3 Jain Sorabh (@JainSorabh3) reported from Sūrat, State of Gujarāt

    @JioCare Everything is a limit, I made a terrible mistake my paying for year now it's month lost and no solution. I want my money back now.

  • csankaliya chetan sankaliya (@csankaliya) reported from Utrān, State of Gujarāt

    @JioCare at this place internet speed to slow i have been complaint many times but no any resolution plzz solve this issue

  • moradiyajay292 MORADIYA JAY (@moradiyajay292) reported from Sūrat, State of Gujarāt

    @JioCare I'm tweeting through someone else's internet. My jio internet is not working properly and how does I install and do so.... Third class service and app and everything pissed off the @JioCare give me some plan so I think about it @Airtel_Presence gave me the best welcome package.

  • Umakant79367992 Umakanta Pradhan (@Umakant79367992) reported from Sūrat, State of Gujarāt

    Every day my net problem vary high 😭😭😭so I change my sim waht happened #jio family 0.24kb/sec my net speed @reliancejio @JioCare

  • amvra2351 Amrendra A Mishra (@amvra2351) reported from Sūrat, State of Gujarāt

    @JioCare Thanks a lot for your efforts without resolution. Now customers like me will never trouble you and your company Reliance Jio Fibre as I have already applied for refundable deposits of 6500/-and six months subscription for new plan paid on 27.6.22 operative 9/7/22.

  • JainSorabh3 Jain Sorabh (@JainSorabh3) reported from Sūrat, State of Gujarāt

    @JioCare Given u enough opportunity please proceed with the refund now , we have buisness and we are stuck because of the pathetic service. It's the height of inconvenient we suffered

  • TusharGidwani Tushar Gidwani (@TusharGidwani) reported from Sūrat, State of Gujarāt

    Hello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat

  • 9033740275 hiren devganiya (@9033740275) reported from Sūrat, State of Gujarāt

    @Airtel_Presence @airtelindia i need airtel black plan and I am dm to you my info but no one any person reach me you can help me? @JioCare

  • Jitendr14302402 Jitendra Bharti (@Jitendr14302402) reported from Sūrat, State of Gujarāt

    Since 20days and the problem of network getting off continues..@JioCare @airtelindia

  • TusharGidwani Tushar Gidwani (@TusharGidwani) reported from Sūrat, State of Gujarāt

    Hello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat

  • Jinayp Jinay palrecha (@Jinayp) reported from Sūrat, State of Gujarāt

    @reliancejio @JioCare Now three months has elapsed till the company need more time and telling me to have patience to sort out my issue . Jus a poor response

  • TusharGidwani Tushar Gidwani (@TusharGidwani) reported from Sūrat, State of Gujarāt

    Hello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat

  • jamundih bikash tiwari (@jamundih) reported from Sūrat, State of Gujarāt

    35 time complaint at #jio and #jiocare no one hearing our problem. There is slow internet since 105days at my current location as 804/1,DEVI PROCESSORS,GIDC SACHIN,SURAT 394230

  • HMaiwala Harshit Maiwala (@HMaiwala) reported from Sūrat, State of Gujarāt

    @JioCare The connection has resumed, now please extend my current plan to cover charges when the Internet was not working i.e 20 days since the connection was active( 10th July). You can access my account to check usage for this request. Writing becoz there is no response in DM.

  • skkathiriya8 S.K.Kathiriya (@skkathiriya8) reported from Sūrat, State of Gujarāt

    @JioCare It's 29 there was no solution for my issue I suddenly received a message that your address verification failed when no one came to verify the address. Pls. Refund my money..

  • creativocamaal Creativo Camaal (@creativocamaal) reported from Sūrat, State of Gujarāt

    @JioCare My mobile 8169641717 no network at Ranawad Khatriwad Golwad Surat though it was full last year. Alternate no 8691891989

  • amvra2351 Amrendra A Mishra (@amvra2351) reported from Sūrat, State of Gujarāt

    @JioCare Just received another promise from @reliancejio: With reference to Service Request Number SR00001CFJZ7 for your JioFiber Service ID 299259674078, your appointment with Jio service engineer is scheduled at your premises on 30-07-2022 : 11:00:00.

  • HMaiwala Harshit Maiwala (@HMaiwala) reported from Sūrat, State of Gujarāt

    @JioCare @reliancejio : your team has made me false commitments several times to send engineers so please focus on resolution instead.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Harsh50159253 Harsh (@Harsh50159253) reported

    @JioCare @reliancejio maine do mobile number ki porting request daali thi unme se ek number ki port request cancel ho gyi ..dono number home visit se port hue the but ab vo call nhi utha rha .meri paise fass gye hai ..dono number k liye maine 480 rupees diye the

  • gemaani gemani (@gemaani) reported

    @JioCare @reliancejio Hi, you have a pathetic network at 100019 Kalkaji Pocket 40 area. So do you think this is the way to go for 5G? And your support always says system is down so can't find out anything. F*""" Y**$$$

  • VivekKuSharma1 Vivek Ku Sharma (@VivekKuSharma1) reported

    @JioCare My sim does not hav signal...i hv not recvd any sms with link sent by you. Can't call through jio sim ...so pls send the link to activate my jio sim on my alternate phone no or tell me the procedure to activate the jio sim by using my alternate phone no. Thanks.

  • GotamMehta Gotam Mehta (@GotamMehta) reported

    @ViCustomerCare Worst experience! I am not able to verify my bank account for UPI under plan of Rs. 107. Why you not giving out going SMS under this plan. By doing this u r forcing us port our no. to our telecom co. @airtelindia @reliancejio

  • TheGhazi01 The Ghazi द गाज़ी (@TheGhazi01) reported

    @JioCare You have diverted my complaint in the wrong direction, I want to remove the SIM card that I lost, I want that if my number has been disabled, then by any means activate it and my SIM of the same number get me the card

  • panther_aditya Aditya_ panther (@panther_aditya) reported

    @JioCare @reliancejio I have ordered a sim mistakenly. I want cancel it but delivery person refusing to cancel it for his commision. Could you please help on this ?

  • Joydip_Sengupta Joydip Sengupta (@Joydip_Sengupta) reported

    @JioCare I'm from Kolkata, inspite of 5G handset not getting service. Still 4G serving by Jio. Whether 5G genuinely available or not !

  • NAVINABHISHEK1 NAVIN ABHISHEK (@NAVINABHISHEK1) reported

    @reliancejio @JioCare With reference to Service Request Number SR00001F2DT2 for your JioFiber connection having JioFixedVoice Number **6891, your appointment with Jio service engineer is scheduled at your premises on 2022-11-05:11:00 NO ONE VISITED AND NO SUPPORT. Cc IS PATHETIC

  • NAVINABHISHEK1 NAVIN ABHISHEK (@NAVINABHISHEK1) reported

    @JioCare @reliancejio @JioCare SERVICE REQUEST IS CLOSED WITHOUT ENGINEER VISIT AND YOU PEOPLE ARE PLAYING AROUND WITH SOME NONSENSE TALKS

  • rajatrathore27 Rajat Rathore 🇮🇳 (@rajatrathore27) reported

    @reliancejio I am facing problem please update fastly