Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 6, 11:13 AM GMT+5:30.
- Internet (50%)
- Wi-fi (25%)
- Phone (25%)
The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 and 394107 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 10: Problems at Reliance Jio
Reliance Jio is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Phone | 4 days ago |
|
Sūrat
|
Internet | 10 days ago |
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Sūrat
|
Internet | 10 days ago |
|
Sūrat
|
Internet | 17 days ago |
|
Sūrat
|
Internet | 18 days ago |
|
Sūrat
|
Phone | 25 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@TajinderBagga @reliancejio @JioCare Your service request number is SR00001EDGX0. You will receive an update by 2022-10-12T14:36:25. To check the status of your service request using MyJio App, click Bagga ji mera to 30/09/2022 se bandh ho gaya he abhi tak engineer nahi aaya esi liye mene bandh karva Diya he
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Hardik A. Patel (@hapatel2792_a) reported from Sūrat, Gujarat@reliancejio @JioCare Since last few Internet connectivity is poor, facing issue for net surfing.
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Sandesh Rawal (@SandeshRawal84) reported from Sūrat, Gujarat@JioCare He is saying that we will give connection in next week. But this commitment is broken Please give contact no. I need to talk My television is on off mode from 1 month.
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**** (@Tuskisutariya) reported from Sūrat, Gujarat@JioCare 749 plan activated and 239 both are working same time bt 5 G not working
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chetan sankaliya (@csankaliya) reported from Utrān, Gujarat@JioCare at this place internet speed to slow i have been complaint many times but no any resolution plzz solve this issue
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Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat@JioCare The connection has resumed, now please extend my current plan to cover charges when the Internet was not working i.e 20 days since the connection was active( 10th July). You can access my account to check usage for this request. Writing becoz there is no response in DM.
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Niraj Ojha (@NirajOj91192051) reported from Sūrat, Gujarat@reliancejio Jio 5g not working inside room Plz help Surat
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vipul patel (@vipulmangroliya) reported from Sūrat, GujaratAfter so many compliments still there is No solution, they always ask my number and location but doing nothing, I hate this service, this might be in our country only. @reliancejio @JioCare @_MukeshAmbani
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Riddhesh Sadariwala (@Riddhesh91188) reported from Sūrat, GujaratFacing issues again, nothing loads on the cellular network @JioCare @reliancejio
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Aarav (@AaravAp5130) reported from Sūrat, Gujarat@JioCare I agree With Technical Issues But What About Ur Customer Care Services.. totally Failed In My Case.
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Dr.Anand Patel (@dr_anand) reported from Sūrat, Gujarat@TRAI @reliancejio Whom & how i contact customer care of giga fibre for very bad service? Called customer care 4-5 times but each time my call ended,failed to file complain thru Jio App,even unable to contact executive who was in charge when i installed giga fibre. 😡😡😡😡😡
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ShubhamDeore (@Shubham00097496) reported from Sūrat, GujaratHlo jio I have issues your network connection since long time whenever I call in jio then jio care advisor is tell one thing we r upgrade our service I Twitte for my issued plz solved it @reliancejio @MukeshAmbaniOf
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Jain Sorabh (@JainSorabh3) reported from Sūrat, Gujarat@JioCare Everything is a limit, I made a terrible mistake my paying for year now it's month lost and no solution. I want my money back now.
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Tushar Gidwani (@TusharGidwani) reported from Sūrat, GujaratHello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat
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Gk (@aka_TheCuriousG) reported from Sūrat, Gujarat@JioCare My issue is that jio's network in particular is very bad in surat , i hopefully ported from Vodafone but that was a bad decision.
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@oldmonksays_ @reliancejio @GoI_MeitY Your service request number is SR00001EDGX0. You will receive an update by 2022-10-12T14:36:25. To check the status of your service request using MyJio App Disconnect karava diya hai mene
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Kisshan Jariwaala (@kishanjari130) reported from Sūrat, GujaratPls somebody from @reliancejio help to recover my esim profile My main number is not working from last 3 days Jio care not respond. @JioCare @jio
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Sunil Patil (@Kalpratna_) reported from Sūrat, Gujaratworst jio fiber service @reliancejio When the connection is to be given, the executive comes at home and when the problem is to be solved, then only on the phone.
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Yogesh Shah (@Vaniya_Boy) reported from Sūrat, Gujarat@reliancejio I am unable to browse with mobile data due to low network. Although, there was no problem happening in voice call rather than data surfing. Please do needful for full coverage. Thank you.
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Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat@JioCare @reliancejio : your team has made me false commitments several times to send engineers so please focus on resolution instead.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Shuvam Roy | শুভম রায় (@ishuvamroy) reported@JioCare I recharged my Jio number via MyJio app using UPI. The payment was successful and money has been debited, but the recharge is not showing in the app and my number is not working (no calls/data). UPI transaction ID: 82197003097 Amount: ₹ 209 Time: 10 April, 6:29 AM
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gaming (@vinay99889) reported@JioCare My problem is not solved Net problem is continue Plz solve the problem or visit any engineer at my lication
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nicketta gonsalves (@NickettaG64160) reported@reliancejio -i have service request numbers - since July 2025 trying to get my refund The stores don’t help you The cue timer service hangs up when u call them They lie u asked for cancellation yet after one year the account is not cancelled yet ? But they claim no refund
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Naveen Sharma (@asknaveensharma) reported@JioCare Any luck in delivering the sim today atleast? In India, its good to pay extra for the new sim from physical store. Lesson learnt. Though its new sim by same company and its illegal to charge diff. recharge amt. to customer. But again, its India.. zero customer centric laws.
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Kunal Jadhav (@jadhavkunalp) reported@JioCare Already Tell You Cancel My Order And Refund My Payment I Have Not Required JIO. Already we purchased Airtel Not Required Your Service Refund My Payment Immediately
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Manoj Kumar (@manojpathak91) reported@JioCare Your team is sitting there just to replying post on twitter Nobody in jio is actionable person. A issue is not being escalated from last four days.
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Deepanshu Gupta (@medeepu1) reportedCustomer to @reliancejio advisor? What is your name ? Adv: Starts with 4th alphabet,5consonants in between,ends with 24th.Meaning moron..My father gave me this name..LLP 😡😡 Come what may,will speak everything non-sense except the solution! Customer abuses,call disconnected.
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. (@AvinashYallapu) reported@JioCare *customer has no option to connect with Jio staff.
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Adarsha bhasari (@adarsha_bhasari) reported@JioCare Router doesn't even show wifi signal anymore, can you kindly arrange service engineer to the spot at the earliest
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Trend (@Trend_Akhi) reported@JioCare I paid for a JioFiber connection via UPI, but installation was never completed and my refund has been pending for months. I have tried contacting support and the assigned agent, but no resolution has been provided. Please resolve this urgently.