Reliance Jio outages and service status in Sūrat, Gujarat

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Reliance Jio generated 1 outage signal in the last 24 hours around Sūrat, including 1 direct report.
The most common problems reported in this area mention Internet, Total Blackout, and E-mail.
The most recent signal from this area was received May 31, 12:19 AM GMT+5:30.

Internet (69%)
Total Blackout (15%)
E-mail (8%)
Wi-fi (8%)

The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 and 394101 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (IST)	Number of reports	Sūrat	Baseline
May 30, 12:10 PM GMT+5:30	0	0	0
May 30, 12:30 PM GMT+5:30	0	0	0
May 30, 12:50 PM GMT+5:30	0	0	0
May 30, 1:10 PM GMT+5:30	0	0	0
May 30, 1:30 PM GMT+5:30	0	0	0
May 30, 1:50 PM GMT+5:30	0	0	0
May 30, 2:10 PM GMT+5:30	0	0	0
May 30, 2:30 PM GMT+5:30	0	0	0
May 30, 2:50 PM GMT+5:30	0	0	0
May 30, 3:10 PM GMT+5:30	0	0	0
May 30, 3:30 PM GMT+5:30	0	0	0
May 30, 3:50 PM GMT+5:30	0	0	0
May 30, 4:10 PM GMT+5:30	0	0	0
May 30, 4:30 PM GMT+5:30	0	0	0
May 30, 4:50 PM GMT+5:30	0	0	0
May 30, 5:10 PM GMT+5:30	0	0	0
May 30, 5:30 PM GMT+5:30	0	0	0
May 30, 5:50 PM GMT+5:30	0	0	0
May 30, 6:10 PM GMT+5:30	0	0	0
May 30, 6:30 PM GMT+5:30	0	0	0
May 30, 6:50 PM GMT+5:30	0	0	0
May 30, 7:10 PM GMT+5:30	0	0	0
May 30, 7:30 PM GMT+5:30	0	0	0
May 30, 7:50 PM GMT+5:30	0	0	0
May 30, 8:10 PM GMT+5:30	0	0	0
May 30, 8:30 PM GMT+5:30	0	0	0
May 30, 8:50 PM GMT+5:30	0	0	0
May 30, 9:10 PM GMT+5:30	0	0	0
May 30, 9:30 PM GMT+5:30	0	0	0
May 30, 9:50 PM GMT+5:30	0	0	0
May 30, 10:10 PM GMT+5:30	0	0	0
May 30, 10:30 PM GMT+5:30	0	0	0
May 30, 10:50 PM GMT+5:30	0	0	0
May 30, 11:10 PM GMT+5:30	0	0	0
May 30, 11:30 PM GMT+5:30	0	0	0
May 30, 11:50 PM GMT+5:30	0	0	0
May 31, 12:10 AM GMT+5:30	0	0	0
May 31, 12:30 AM GMT+5:30	0	0	0
May 31, 12:50 AM GMT+5:30	0	0	0
May 31, 1:10 AM GMT+5:30	0	0	0
May 31, 1:30 AM GMT+5:30	0	0	0
May 31, 1:50 AM GMT+5:30	0	0	0
May 31, 2:10 AM GMT+5:30	0	0	0
May 31, 2:30 AM GMT+5:30	0	0	0
May 31, 2:50 AM GMT+5:30	0	0	0
May 31, 3:10 AM GMT+5:30	0	0	0
May 31, 3:30 AM GMT+5:30	0	0	0
May 31, 3:50 AM GMT+5:30	0	0	0
May 31, 4:10 AM GMT+5:30	0	0	0
May 31, 4:30 AM GMT+5:30	0	0	0
May 31, 4:50 AM GMT+5:30	0	0	0
May 31, 5:10 AM GMT+5:30	0	0	0
May 31, 5:30 AM GMT+5:30	0	0	0
May 31, 5:50 AM GMT+5:30	0	0	0
May 31, 6:10 AM GMT+5:30	0	0	0
May 31, 6:30 AM GMT+5:30	0	0	0
May 31, 6:50 AM GMT+5:30	0	0	0
May 31, 7:10 AM GMT+5:30	0	0	0
May 31, 7:30 AM GMT+5:30	0	0	0
May 31, 7:50 AM GMT+5:30	0	0	0
May 31, 8:10 AM GMT+5:30	0	0	0
May 31, 8:30 AM GMT+5:30	0	0	0
May 31, 8:50 AM GMT+5:30	0	0	0
May 31, 9:10 AM GMT+5:30	0	0	0
May 31, 9:30 AM GMT+5:30	0	0	0
May 31, 9:50 AM GMT+5:30	0	0	0
May 31, 10:10 AM GMT+5:30	0	0	0
May 31, 10:30 AM GMT+5:30	0	0	0
May 31, 10:50 AM GMT+5:30	0	0	0
May 31, 11:10 AM GMT+5:30	0	0	0
May 31, 11:30 AM GMT+5:30	0	0	0
May 31, 11:50 AM GMT+5:30	0	0	0
May 31, 12:10 PM GMT+5:30	0	0	0

May 31: Problems at Reliance Jio

Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

City	Problem Type	Report Time
Sūrat	Internet	12 hours ago
Sūrat	Total Blackout	6 days ago
Sūrat	Internet	9 days ago
Sūrat	Wi-fi	10 days ago
Sūrat	E-mail	16 days ago
Sūrat	Internet	16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

Niraj Ojha (@NirajOj91192051) reported 2 minutes ago from Sūrat, Gujarat
@reliancejio Jio 5g not working inside room Plz help Surat
Dinesh Choudhary (@DKChoudhary151) reported 3 minutes ago from Sūrat, Gujarat
Hello @reliancejio I loss my Sim card please stop my service
**** (@Tuskisutariya) reported 3 minutes ago from Sūrat, Gujarat
@JioCare 749 plan activated and 239 both are working same time bt 5 G not working
Jinay palrecha (@Jinayp) reported 5 minutes ago from Sūrat, Gujarat
@reliancejio @JioCare Now three months has elapsed till the company need more time and telling me to have patience to sort out my issue . Jus a poor response
Niraj Ojha (@NirajOj91192051) reported 5 minutes ago from Bhatha, Gujarat
@reliancejio Room coverge are very bed in my area 4 g and 5 g both Plz solve issues
Dipesh Shah (@urdiips) reported 8 minutes ago from Sūrat, Gujarat
I'm thinking to switch mobile operator @airtelindia to @reliancejio due to me and my family suffering Internet issues since last week. Hey @reliancejio, Please show me some reasonable postpaid family plan.
Amrendra A Mishra (@amvra2351) reported 18 minutes ago from Sūrat, Gujarat
@JioCare Thanks a lot for your efforts without resolution. Now customers like me will never trouble you and your company Reliance Jio Fibre as I have already applied for refundable deposits of 6500/-and six months subscription for new plan paid on 27.6.22 operative 9/7/22.
Creativo Camaal (@creativocamaal) reported 23 minutes ago from Sūrat, Gujarat
@JioCare My mobile 8169641717 no network at Ranawad Khatriwad Golwad Surat though it was full last year. Alternate no 8691891989
Madhav Daga (@MadhavDaga2) reported 23 minutes ago from Athwa, Gujarat
@reliancejio @JioCare My jio registered number - 8160847081 has not been working since the last 4 months. It is not showing the network on any of my phones. I hereby request you to kindly look into it and do the needful. Thank you! Jio Number- 8160847081 Contact- 8160535463
सच की शक्ती सत्यमेव जयते (@Krishulv) reported 24 minutes ago from Sūrat, Gujarat
@reliancejio dear jio why you doing frod with customer here your network and calling systems is hack...how do I work without net n calling system
Kaushik Dodiya (DKP) (@kaushik_dodiya) reported 27 minutes ago from Kāmrej, Gujarat
@JioCare @kin10808224 3rd Class Service. Even i cant send Port sms
Ismail Sharif (@ismailsharif71) reported 30 minutes ago from Sūrat, Gujarat
@JioCare Though your Jio Tower is only 100 mtrs. away from our flat. Speed is disgustingly slow and only 198 same record is playing. Please do something immediately. In the guise of 5G don't ignore 4G / LTE Customers. We are also paying you.
X Bow 🏹 (@__JaiBhartiya__) reported 32 minutes ago from Sūrat, Gujarat
Found in My Jio App that 1 unknown is attached to my profile... Kindly help me out @JioCare
Kaushik Dodiya (DKP) (@kaushik_dodiya) reported 37 minutes ago from Sūrat, Gujarat
@UnionBankTweets @RBI i do a recharge in jio @JioCare its complete more then 10 days. I have talk with union bank customer care he take a complaint and but still today i didnt get my money back. And i try to call in union bank customer care more then 5/6 time but call not connect
Naushad Ansari (@ansarnau) reported 42 minutes ago from Sūrat, Gujarat
When will be the issue of network, call drop and low connectivity will be solved? Even unable to complaint in jio app that much bad network. Every time executive saying network will resolve within 20 days now more than 1 years gone. @JioCare @RelianceJioCare @reliancejio
Jain Sorabh (@JainSorabh3) reported 44 minutes ago from Sūrat, Gujarat
@JioCare Everything is a limit, I made a terrible mistake my paying for year now it's month lost and no solution. I want my money back now.
Harshit Maiwala (@HMaiwala) reported 51 minutes ago from Sūrat, Gujarat
@JioCare @reliancejio : your team has made me false commitments several times to send engineers so please focus on resolution instead.
ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported 55 minutes ago from Sūrat, Gujarat
the problem is not being solved even through Twitter, And not even getting from customer care. So please tell us where we should go so that our problem can be solved. Because even having a normal whatsapp message is having trouble. Please do not give high user reasons. @JioCare
Vijay Makavana (@HiravaBoy) reported 56 minutes ago from Athwa, Gujarat
When Moto Edge 20 get VoNR support Update? @Moto @motorolaindia @JioCare
Sunil Patil (@Kalpratna_) reported 56 minutes ago from Sūrat, Gujarat
worst jio fiber service @reliancejio When the connection is to be given, the executive comes at home and when the problem is to be solved, then only on the phone.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

Rage Against the Desat (@EchoSixMD) reported 32 seconds ago
@JioCare The local team seems very unresponsive, the same problem was faced the last time an STB was ordered through app.
ⒶⒶ (@arennakshatra) reported 45 seconds ago
@JioCare Internet not working since 2 days. In our entire area. Heard there is a fiber cable cut. Please fix
YADAV SAURABH (@Saurabh17827161) reported 47 seconds ago
@JioCare @SahilLohchab11 But your customer care blackmail us to recharge and sometime abuse us. and i have clear voice recording of this
not ur duck (@heytownitsducky) reported 2 minutes ago
@SahilLohchab11 @JioCare Bro same scene I'm not recharging cuz range issue atta he nahi range I'm use dusra sim that's y and jio wale calls daily and I use to work in call centre so bhot time i correct them ke how to talk jio ke logo ko baat Karna nahi atta btw girls specially no hate experience karo kud
ASundar (@AnithaSundar) reported 3 minutes ago
@JioCare @reliancejio - the support engineer assigned today denies that he is assigned. I am done with your service. No body bothers to call and check the issue and not able to reach anyone. I have paid 1200 INR and still there is no sign that my relocation will be done
Neeraj Kapoor (@neeraj222007) reported 6 minutes ago
@AbhishekBasdila @JioCare I am facing the same issue.
professor Albus Dumbledore (@APgovernment9) reported 7 minutes ago
@JioCare @SahilLohchab11 Doesn't the customer know that his recharge has expired? And we provide an update just once—not every two minutes.
sharwan patel sar (@sharwan71) reported 10 minutes ago
@reliancejio Jio is our 5G service provider, and we are facing internet connectivity issues. Millions of people in rural areas are experiencing the same problem. Since this morning, Jio, you are charging us for 5G but providing slow internet speeds and essentially @reliancejio
Ashish Verma (@AshV5702) reported 12 minutes ago
@JioCare @reliancejio It’s been more than a month since you guys gave me confirmation that my connection will be closed. Still not closed. I will not pay any bills for that. Worst service. You guys don’t even listen to your consumers.
Pashupatinath (@Pashupatinath7) reported 12 minutes ago
@JioCare I guess you are new here. Go through my complete chats. Raised complaint about my 9 days loss work, productivity n salary due to delay from your side. I paid on 19 May but service activated on 28 May, why? Can you afford if your salary will deduct where it was not your mistake?