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Reliance Jio outages and service status in Sūrat, Gujarat

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Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Sūrat, including 1 direct report.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received May 9, 11:56 PM GMT+5:30.
  • 71% Internet (71%)
  • 14% Total Blackout (14%)
  • 14% Wi-fi (14%)

The latest reports from users having issues in Sūrat come from postal codes 395007 and 394107 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Internet 2 hours ago
Sūrat Total Blackout 1 day ago
Sūrat Internet 7 days ago
Sūrat Wi-fi 13 days ago
Sūrat Internet 23 days ago
Sūrat Internet 26 days ago

Community Discussion

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Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • Krishulv
    सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat

    @JioCare here solve your problem early morning to getting issues I can't call to anyone because your network system is not working

  • AaravAp5130
    Aarav (@AaravAp5130) reported from Sūrat, Gujarat

    @JioCare I agree With Technical Issues But What About Ur Customer Care Services.. totally Failed In My Case.

  • hapatel2792_a
    Hardik A. Patel (@hapatel2792_a) reported from Sūrat, Gujarat

    @reliancejio @JioCare Since last few Internet connectivity is poor, facing issue for net surfing.

  • aka_TheCuriousG
    Gk (@aka_TheCuriousG) reported from Sūrat, Gujarat

    @JioCare My issue is that jio's network in particular is very bad in surat , i hopefully ported from Vodafone but that was a bad decision.

  • imajayprakashh
    Ajay Kumar Verma (@imajayprakashh) reported from Sūrat, Gujarat

    @reliancejio @reliancegroup @JioCare your prepaid internet service is very bad in Surat Gujarat, and jio customer care executive is not proper respond...

  • csankaliya
    chetan sankaliya (@csankaliya) reported from Utrān, Gujarat

    @JioCare at this place internet speed to slow i have been complaint many times but no any resolution plzz solve this issue

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    Hey @reliancejio my jio network is not stable plz help @JioCare

  • Sagar25687231
    Bye Bye (@Sagar25687231) reported from Sūrat, Gujarat

    Beware ! Jio Fibre is smartly ridiculing people. When your plan ends, they smartly convert it into postpaid, without asking the customer. The customer care says that you should have called us before the expiration of the plan to discontinue the service. #Unlawful @JioCare

  • iamcaharsh
    Harsh Patel (@iamcaharsh) reported from Sūrat, Gujarat

    Hello @JioCare My Jio fiber is not working since 2:00pm Red light continues blinking

  • ismailsharif71
    Ismail Sharif (@ismailsharif71) reported from Sūrat, Gujarat

    @JioCare Though your Jio Tower is only 100 mtrs. away from our flat. Speed is disgustingly slow and only 198 same record is playing. Please do something immediately. In the guise of 5G don't ignore 4G / LTE Customers. We are also paying you.

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    Hello @reliancejio My no not update in 5G But I live in 5G network area ... Plz upgrade my jio number

  • bhadreshv1993
    ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujarat

    If I make a call to Customer Care, my call is automatically rejected. What I know is that this is the best network in India. When we recharged the plan we were not told in any way that the internet could be shut down at night. and i’ve been tweet for the last 3 days. @JioCare

  • PariyaniRiyaz
    riyaz (@PariyaniRiyaz) reported from Sūrat, Gujarat

    @JIOFIBER8 @JioCare I need new jio fibre connection but not allowed in my area so please help me and support to me Foy new jio gigafiber connection. My society name is : suncity Residency,opp.Bhanki Stediyum Hanuman tekri, rander,surat Pincode : 395005

  • HiravaBoy
    Vijay Makavana (@HiravaBoy) reported from Athwa, Gujarat

    When Moto Edge 20 get VoNR support Update? @Moto @motorolaindia @JioCare

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    @JioCare hey reliance jio Your network is very poor very slow Plz update your network @reliancejio

  • iamparas
    Paras Chodvadiya (@iamparas) reported from Sūrat, Gujarat

    @drsanu_singh @JioCare @reliancejio No, when I got the Jio 5G Welcome Offer, then after 5G signal came.

  • kishanjari130
    Kisshan Jariwaala (@kishanjari130) reported from Sūrat, Gujarat

    Pls somebody from @reliancejio help to recover my esim profile My main number is not working from last 3 days Jio care not respond. @JioCare @jio

  • tejcku
    Tej Narayan (@tejcku) reported from Sūrat, Gujarat

    @JioCare Please help me to get my no 9172809034

  • bhadreshv1993
    ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujarat

    If the internet can be slow due to Overcrowding it should not be done even during the day Because there are very few users during the day time. @JioCare

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @reliancejio With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00. Abhi tak engineer aaya nahi he

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • AbdulHa25062777
    𝐀𝐁D𝐔𝐋 𝐇𝐀𝑸 (@AbdulHa25062777) reported

    @JioCare became a paid service However now that users have become completely habituated to it Jio has turned its network into such a fiasco that people are unable to access even 3G speeds, let alone 4G Could you please take the trouble to explain what the solution to this issue might be?

  • rahulfa98308390
    rahul faujdar (@rahulfa98308390) reported

    @JioCare None of the OTT platforms included in the recharge, such as Hotstar, Zee5, or Sony Liv, are working. If your support team was actually helping properly, these services would have been activated by now. Please understand the inconvenience being caused.

  • manigammukesh
    Manigam Mukesh (@manigammukesh) reported

    @JioCare the internet, even though I paid the full amount. Kindly resolve the issue immediately and compensate for the lost service period. Looking forward to your quick resolution.

  • neelang_dave
    Neelang Dave (@neelang_dave) reported

    @Littl_Brattt @reliancejio @JioCare Poor service 😤

  • DebashishBose_
    Bose (@DebashishBose_) reported

    @reliancejio @JioCare Dear team Jio This has the reference to Complaint Service request no SR000035FAO9 dated 8/5/26 and many earlier requests of frequent breakdown of internet 🛜 connectivity which is persistently occurring. I have also apprised your several service engineers that the problem lies in the junction box as the wires get disconnected due to wind or when other connections are attended to by your technicians. I have been told me that they will change the junction box, which has not been changed yet. And the problem is not yet solved, I along with other residents of this area are also facing the same problem.

  • darksied_gaming
    arman (@darksied_gaming) reported

    @JioCare @JioCare This is a village-wide coverage issue, not a handset or app problem Even my name is Arman, not Aman. Please stop generic replies and send a technical survey team to Sarai Anadeo (230144). 7 years without proper network improvement is unacceptable. Many homes still lack🛜

  • skrules2222
    SK (@skrules2222) reported

    @JioCare @reliancejio what a poor service,, since morning 6am Jio fiber service has been interrupted disturbed in my Area locality, still no complaint has been processed or registered.. What a poor service help from Jio is this

  • im_anash_golden
    Adv Anash Saifi🇮🇳 (@im_anash_golden) reported

    @JioCare It’s been 15 days and neither Jio mobile internet nor AirFiber is working properly in our area. Repeatedly contacting customer care, but every time we’re only told “network is down” and given 3-5 hrs wait repeatedly with no resolution.

  • Aadilja09283214
    Aadil jamal (@Aadilja09283214) reported

    @JioCare Second tweet Regarding my jio airfiber not installed. Kya service de rhe ho app. Ek connection lagane mai app ko 8 se 9 days lag Jaye toh kya service app de rhe ho. Na hee kuch update Mila hum ko lag rha hai ki appleate authority ko complaint karna padega. Order No:-NO00015E172P

  • raj_9034
    Raj Parikh (@raj_9034) reported

    @JioCare I have recharged my jio fiber plan through the link provided in text messages saying i will get 1 month of validity free. But after recharge it is mentioned nowhere. How do i confirm this claim ? Kindly help.