Reliance Jio outages and service status in Sūrat, Gujarat
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Sūrat, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received May 8, 2:17 PM GMT+5:30.
- Internet (67%)
- Total Blackout (17%)
- Wi-fi (17%)
The latest reports from users having issues in Sūrat come from postal codes 395007 and 394107 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 8: Problems at Reliance Jio
Reliance Jio is having issues since 11:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Total Blackout | 3 hours ago |
|
Sūrat
|
Internet | 5 days ago |
|
Sūrat
|
Wi-fi | 11 days ago |
|
Sūrat
|
Internet | 22 days ago |
|
Sūrat
|
Internet | 24 days ago |
|
Sūrat
|
Internet | 26 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat@JioCare @reliancejio @TRAI The Service of Reliance is worst experience till now they have taken more than 45 days for my issue till I feedback or resolution given to us for my Complain regarding disconnection of business account of Jio Not advisable to any one to take it
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Amrendra A Mishra (@amvra2351) reported from Sūrat, Gujarat@JioCare Just received another promise from @reliancejio: With reference to Service Request Number SR00001CFJZ7 for your JioFiber Service ID 299259674078, your appointment with Jio service engineer is scheduled at your premises on 30-07-2022 : 11:00:00.
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Hardik A. Patel (@hapatel2792_a) reported from Sūrat, Gujarat@reliancejio @JioCare Since last few Internet connectivity is poor, facing issue for net surfing.
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MORADIYA JAY (@moradiyajay292) reported from Sūrat, Gujarat@JioCare I'm tweeting through someone else's internet. My jio internet is not working properly and how does I install and do so.... Third class service and app and everything pissed off the @JioCare give me some plan so I think about it @Airtel_Presence gave me the best welcome package.
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hiren devganiya (@9033740275) reported from Sūrat, Gujarat@Airtel_Presence @airtelindia i need airtel black plan and I am dm to you my info but no one any person reach me you can help me? @JioCare
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Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat@JioCare Dear Customer, Bill dated 01-03-2022 of Rs. 2126.36 for your Jio Corporate Account Number 900510689193 is due for immediate payment. To avoid disruption of services pay NOW through NEFT/RTGS payments/transfers by using A/C code JIOE900510689193, IFSC Code YESB0CMSNOC.
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@JioCare With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00. Abhi tak koi engineer aaya nahi he
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Harsh Patel (@iamcaharsh) reported from Sūrat, GujaratHello @JioCare My Jio fiber is not working since 2:00pm Red light continues blinking
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Brijesh Patel (@brijeshA07) reported from Olpād, Gujarat@reliancejio the worst network of jio that I feel. not only my connection but there is my family members network connection. please ASAP try to solve problems. if u not solve this problem I have no choice to change another network & also a my family members.
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Sunil Patil (@Kalpratna_) reported from Sūrat, Gujarat@reliancejio @JioCare know one response on my network issue query. Worthless service
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Ismail Sharif (@ismailsharif71) reported from Sūrat, Gujarat@reliancejio @JioCare Your customer care is disgusting. I just want to request for closer of old free Jio Sim 7990616667 and they took me for merry go round. Now don't tell me anything else I'm more concerned about my security just close this number permanently NOW.
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Creativo Camaal (@creativocamaal) reported from Sūrat, Gujarat@JioCare My mobile 8169641717 no network at Ranawad Khatriwad Golwad Surat though it was full last year. Alternate no 8691891989
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Sandesh Rawal (@SandeshRawal84) reported from Sūrat, GujaratMy hathway connection is not working and I am not able to talk with technical team also. Worst service from Hathway. My modem is not working. Please try to solve this asap, as we are working from home so it's very tough for us to survive. #complaint #plz @HathwayBrdband @JioCare
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Riddhesh Sadariwala (@Riddhesh91188) reported from Sūrat, GujaratFacing internet issues while I’m in my office since 3-4 days. @reliancejio @JioCare pls assist.
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Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Utrān, Gujarat@JioCare @reliancejio i am at surat laskana location from tomorrow to much network issue is here. I want to port my number to other operator but i can even send sms. Really Very 3dr class service here I For This Tweet i use Vodafone Network Its Working Here.
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Umakanta Pradhan (@Umakant79367992) reported from Sūrat, GujaratEvery day my net problem vary high 😭😭😭so I change my sim waht happened #jio family 0.24kb/sec my net speed @reliancejio @JioCare
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Gk (@aka_TheCuriousG) reported from Sūrat, Gujarat@JioCare My issue is that jio's network in particular is very bad in surat , i hopefully ported from Vodafone but that was a bad decision.
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S.K.Kathiriya (@skkathiriya8) reported from Sūrat, Gujarat@JioCare It's 29 there was no solution for my issue I suddenly received a message that your address verification failed when no one came to verify the address. Pls. Refund my money..
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सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat@reliancejio give me money back your company is poor network now in surat your network not working
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Sunny Rajput (@iamsunnyrajput) reported@reliancejio Booked a new JioAirFiber MAX connection 3 days ago, payment done and order confirmed but still no update on installation. Tried waiting patiently, but no call or schedule yet. Order ID: NO0001D9NV06 Hope the team can help speed this up. 🙏 #JioAirFiber #JioFiber
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Ankur Anand (@ankur0509) reported@JioCare hello i had applied for jio fiber relocation, and submitted the desired fee of ₹1200 on 29.03.26, but relocation was not possible due to no optical network in that area, my order was canceled and my device was also submitted to you , still the deposit of 1200 not done
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Anushree Shinde (@AnushreeShinde6) reported@JioCare @JioCare when will I receive resolution, issue raised on 15th April and today is 8th May. Is it really took 1M to resolve. Another ticket marked resolved without solution SR000035CV0L
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rahul faujdar (@rahulfa98308390) reported@JioCare +91915644315927 Air Fiber Registered No.7073775807 Contact Avaliable No 9782632692 Very poor management. It has been 4 months and still no one has been able toresolve this issue. If it cannot be fixed,then please inform clearly. Till now,I have not received any callback @JioCare
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Pankaj Yadav (@Yadavpkpankaj) reported@JioCare Its not Temporary issue, we are facing this issue since last 6 Years, you are running a private company, taking full money of recharge & not even @reliancejio Provide the 10% of 24 Hours of the proper network in our area.. Are @JioCare Looting his customers...
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Aadil jamal (@Aadilja09283214) reported@JioCare Second tweet Regarding my jio airfiber not installed. Kya service de rhe ho app. Ek connection lagane mai app ko 8 se 9 days lag Jaye toh kya service app de rhe ho. Na hee kuch update Mila hum ko lag rha hai ki appleate authority ko complaint karna padega. Order No:-NO00015E172P
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Girish Sharma (@girish_sharma29) reported@JioCare “Absolutely worst experience with JioFiber. They promised same-day installation before taking payment, but the moment payment was done, nobody responded. . Very disappointing experience with Order No. N00001DBWD0A.” @jio_fiber
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Yash Naik (@YashNai92160561) reported@JioCare Forget about rebate you are not even providing any solution. What a poor company. You can keep the money.
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Harsh Chopra (@Harshchopra0409) reported@reliancejio @JioCare Your customer care is rude My connection is not working since a month , everyday there is a temporary issue , they are not raising my complaint saying that it’s a temporary issue , it will be resolved but nothing is being solved I need help
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SURAJ SAHANI (@SURAJSAHAN17841) reported@JioCare @reliancejio JioFiber internet has been down since 1 May and there is still no proper resolution. Local agents and field officers are not responding. Complaints are getting closed without fixing the issue. This is seriously affecting daily work and usage. Please escalate