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Reliance Jio outages and service status in Sūrat, Gujarat

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Jul 18, 10:27 PM GMT+5:30.
  • 85% Internet (85%)
  • 10% Total Blackout (10%)
  • 5% Wi-fi (5%)

The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 and 394107 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 21: Problems at Reliance Jio

Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Internet 2 days ago
Sūrat Internet 4 days ago
Sūrat Internet 6 days ago
Sūrat Wi-fi 7 days ago
Sūrat Internet 10 days ago
Sūrat Internet 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • JainSorabh3
    Jain Sorabh (@JainSorabh3) reported from Sūrat, Gujarat

    @JioCare Given u enough opportunity please proceed with the refund now , we have buisness and we are stuck because of the pathetic service. It's the height of inconvenient we suffered

  • __JaiBhartiya__
    X Bow 🏹 (@__JaiBhartiya__) reported from Sūrat, Gujarat

    Found in My Jio App that 1 unknown is attached to my profile... Kindly help me out @JioCare

  • bheda_bhavik
    Bhavik Bheda (@bheda_bhavik) reported from Sūrat, Gujarat

    @GTPL_Hathway worst service ever Pls do not buy any plan from this company @ZeeBusiness @reliancejio

  • Fattemohamed1
    Fattemohamed (@Fattemohamed1) reported from Sūrat, Gujarat

    @reliancejio Incoming Call Voice Issue?

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    Save me from the dark hustle of your office. Big Reliance claim seems to be Failing on the ground reality. My JioFiber complaint is not cured even in 5 days @reliancejio @_MukeshAmbani

  • urdiips
    Dipesh Shah (@urdiips) reported from Sūrat, Gujarat

    I'm thinking to switch mobile operator @airtelindia to @reliancejio due to me and my family suffering Internet issues since last week. Hey @reliancejio, Please show me some reasonable postpaid family plan.

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    @JioCare I have 5 connection with my family i will not wait longer, if you don't provide resolution soon, within this month.

  • Kalpratna_
    Sunil Patil (@Kalpratna_) reported from Sūrat, Gujarat

    @JioCare Still issue not resolve yet

  • Umakant79367992
    Umakanta Pradhan (@Umakant79367992) reported from Sūrat, Gujarat

    Every day my net problem vary high 😭😭😭so I change my sim waht happened #jio family 0.24kb/sec my net speed @reliancejio @JioCare

  • HiravaBoy
    Vijay Makavana (@HiravaBoy) reported from Athwa, Gujarat

    When Moto Edge 20 get VoNR support Update? @Moto @motorolaindia @JioCare

  • harishpatil9511
    Harish Patil (@harishpatil9511) reported from Sūrat, Gujarat

    @reliancejio my jio number 8888244233 I recently contacted customer care but they did not have a respectful response and my issue still has not resolved jio is a reputed company ? 😡😡😡

  • AaravAp5130
    Aarav (@AaravAp5130) reported from Sūrat, Gujarat

    How Poor service @JioCare No attention is paid to costomer's complaints i Complained Month Ago bt still Didn't Get Solution,facing Call Related issue As It Is, Plz Improve CCCall Service Atleast How Can Do Complain Again!! Sorry to Say sometimes WorstServices by u @reliancejio

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @JioCare @reliancejio With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-10-04:17:00:00.

  • kishanjari130
    Kisshan Jariwaala (@kishanjari130) reported from Sūrat, Gujarat

    Pls somebody from @reliancejio help to recover my esim profile My main number is not working from last 3 days Jio care not respond. @JioCare @jio

  • brizs07
    Brijesh Patel (@brizs07) reported from Olpād, Gujarat

    @reliancejio Jio internet speed is very slow. I contact customer care and complain them but there was no improvement in internet speed. ASAP please improve jio internet speed

  • PariyaniRiyaz
    riyaz (@PariyaniRiyaz) reported from Sūrat, Gujarat

    @JIOFIBER8 @JioCare I need new jio fibre connection but not allowed in my area so please help me and support to me Foy new jio gigafiber connection. My society name is : suncity Residency,opp.Bhanki Stediyum Hanuman tekri, rander,surat Pincode : 395005

  • abhaymehta
    Abhay Mehta (@abhaymehta) reported from Sūrat, Gujarat

    @reliancejio @JioCare while aiming to be the number 1 telecom service in india, customer service was definitely not on its mind. Jaisa naam waisa kaam. #JioFiberChorHai

  • Shubham00097496
    ShubhamDeore (@Shubham00097496) reported from Sūrat, Gujarat

    Hlo jio I have issues your network connection since long time whenever I call in jio then jio care advisor is tell one thing we r upgrade our service I Twitte for my issued plz solved it @reliancejio @MukeshAmbaniOf

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @reliancejio With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00. Abhi tak engineer aaya nahi he

  • KamalMi33669986
    Kamal Mishra (@KamalMi33669986) reported from Sūrat, Gujarat

    Facing very bad internet connectivity issues nowadays with @reliancejio please fix this.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • shankarlalrs
    Shankar Lal (@shankarlalrs) reported

    @JioCare How long does it take? From yesterday I am contacting @JioCare still nothing happened. I couldn't do important works because of this issue.

  • areysharad
    Sharad Vishwakarma (@areysharad) reported

    @reliancejio @JioCare YOU GUYS SUCK! Your customer support sucks, WHY IS IT SO DIFFICULT TO REQUEST FOR REMOVAL OF A WIFI CONNECTION???

  • virendraneve
    Virendra Neve (@virendraneve) reported

    Very disappointed with @JioCare. I paid ₹10,000 on 20-06-2026 for a JioFiber Smart Society Plan, but still not activated. No KYC has been completed, Despite multiple follow-ups and emails to Customer Care, I haven’t received any response on my email either. @reliancejio @TRAI

  • Mayankk_1985
    Mayankk Agrawal (@Mayankk_1985) reported

    @JioCare I'vw already provided the screenshots etc. of everything i have. Clearly @JioCare doesn't have any intention to resolve the problem. I'll be putting formal complaint through consumer court @jagograhakjago

  • VibhaAgarwala
    Vibha Agarwala (@VibhaAgarwala) reported

    @JioCare Not true. You are shifting the blame for your own unprofessionalism to others. The PROBLEM IS INTERNAL. YOU HAVE REACHED A CONCLUSION WITHOUT CHECKING. In 4 days, your engineers heve cancelled 6 visits! YOU HAVE DONE NOTHING AGAINST THEM!! TERRIBLE SERVICE JIO!!!!

  • gursimranjit
    Gursimranjit Singh (@gursimranjit) reported

    @JioCare I had paid for the service 3 months in advance in June. At this point, can you please return my advance for August and September months and let me move on to other provider?

  • asinghworld
    Akkhileshwari Singh (@asinghworld) reported

    @JioCare @reliancejio jio wifi tv is not working "showing network" could you please check and let me know the reason and rectify the fault. Sharing you details via DM.

  • seriousvinod0
    Vinod Yadav (@seriousvinod0) reported

    @JioCare @JioCare no need, I have been waiting since 14th July to get my issue fixed, now I can't Wait please process the deactivation of my account and send someone to get the router. @JioCare has the worst customer service. I'll make sure no one I know ever get jio fibre.

  • xzappwala
    zappwala (@xzappwala) reported

    @JioCare What is happening in PIN code 787059? I am unable to use your network properly in the area: no 5G, no 4G network is working properly. Since 15 days, take quick action

  • sandeep91802633
    Sandeep Chaudhary (@sandeep91802633) reported

    @JioCare @JioCare “No delay in resolution” is a shocking statement. My JioFiber service remained unavailable for 6 days. During those 6 days, I received nothing but repeated messages extending the restoration time. When a technician finally visited, the issue was resolved in under 10 mins