Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Sūrat, including 1 direct report.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Aug 17, 3:43 PM GMT+5:30.
- Internet (86%)
- E-mail (5%)
- Wi-fi (5%)
- Phone (5%)
The latest reports from users having issues in Sūrat come from postal codes 395007 and 395005 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 18: Problems at Reliance Jio
Reliance Jio is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Internet | 18 hours ago |
|
Sūrat
|
Phone | 5 days ago |
|
Sūrat
|
Internet | 10 days ago |
|
Sūrat
|
Internet | 11 days ago |
|
Sūrat
|
Internet | 14 days ago |
|
Sūrat
|
Internet | 14 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Gk (@aka_TheCuriousG) reported from Sūrat, Gujarat@JioCare My issue is that jio's network in particular is very bad in surat , i hopefully ported from Vodafone but that was a bad decision.
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Ismail Sharif (@ismailsharif71) reported from Sūrat, Gujarat@JioCare Though your Jio Tower is only 100 mtrs. away from our flat. Speed is disgustingly slow and only 198 same record is playing. Please do something immediately. In the guise of 5G don't ignore 4G / LTE Customers. We are also paying you.
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@caanilshekhawat @reliancejio @_MukeshAmbani With reference to Service Request Number SR00001E9FH8, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number +912613167346 is on hold as FTTx - Society permission required. Kindly provide the approval from your society
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Amrendra A Mishra (@amvra2351) reported from Sūrat, Gujarat@JioCare Thanks a lot for your efforts without resolution. Now customers like me will never trouble you and your company Reliance Jio Fibre as I have already applied for refundable deposits of 6500/-and six months subscription for new plan paid on 27.6.22 operative 9/7/22.
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Dr.Anand Patel (@dr_anand) reported from Sūrat, Gujarat@TRAI @reliancejio Whom & how i contact customer care of giga fibre for very bad service? Called customer care 4-5 times but each time my call ended,failed to file complain thru Jio App,even unable to contact executive who was in charge when i installed giga fibre. 😡😡😡😡😡
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Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat@reliancejio @JioCare disconnection since 10th July, shared usage statement with your team to prove. My resolution date has been extended to 22, 26 ,27th and today to 1st August. My plans ends on 12th Aug. called..mailed... I think it is time for #goodbyeJio.
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Deepjariwala (@Deepjariwala9) reported from Sūrat, Gujarat@reliancejio Thik se 3G internet speed bhi nahi dete or 5g launch karne chale.. Worst internet speed i have ever seen on jio. No-7359164646 , location - udhna Surat
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Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat@JioCare Dear Customer, Bill dated 01-03-2022 of Rs. 2126.36 for your Jio Corporate Account Number 900510689193 is due for immediate payment. To avoid disruption of services pay NOW through NEFT/RTGS payments/transfers by using A/C code JIOE900510689193, IFSC Code YESB0CMSNOC.
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सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat@reliancejio dear jio why you doing frod with customer here your network and calling systems is hack...how do I work without net n calling system
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Niraj Ojha (@NirajOj91192051) reported from Bhatha, Gujarat@reliancejio Room coverge are very bed in my area 4 g and 5 g both Plz solve issues
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Ankit Jain (@AnkitJain2828) reported from Sūrat, GujaratFacing the worst customer care support from @JioSaavn @reliancejio Its been three days i m unable to use my jio saavn pro services
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Sagar Babson (@sagarso19566752) reported from Sūrat, GujaratVery rubbish service @reliancejio @JioCare New Jio Fiber connectivity has been done. The network has not been coming for 20 days.There is an employee of a Jio customer whose name is Rishi,+91 78598 01642, he doesn't even talk properly. Closed the complaint without working. 🙎
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hiren devganiya (@9033740275) reported from Sūrat, Gujarat@Airtel_Presence @airtelindia i need airtel black plan and I am dm to you my info but no one any person reach me you can help me? @JioCare
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Harsh Patel (@iamcaharsh) reported from Sūrat, GujaratHello @JioCare My Jio fiber is not working since 2:00pm Red light continues blinking
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Paras Chodvadiya (@iamparas) reported from Sūrat, Gujarat@drsanu_singh @JioCare @reliancejio No, when I got the Jio 5G Welcome Offer, then after 5G signal came.
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chetan sankaliya (@csankaliya) reported from Utrān, Gujarat@JioCare at this place internet speed to slow i have been complaint many times but no any resolution plzz solve this issue
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Hardik A. Patel (@hapatel2792_a) reported from Sūrat, Gujarat@reliancejio @JioCare Since last few Internet connectivity is poor, facing issue for net surfing.
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat@JioCare Issue from more than 2 months not called temporary.Increasing users is not problem u should have to look for that also,if users are more in our area & we have not getting good speed than you have not taking less amount of recharge,we are paying same as users experience good speed
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Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Kāmrej, Gujarat@JioCare @kin10808224 3rd Class Service. Even i cant send Port sms
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Riddhesh Sadariwala (@Riddhesh91188) reported from Sūrat, GujaratFacing internet issues while I’m in my office since 3-4 days. @reliancejio @JioCare pls assist.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Hitarth Shah (@Hitarth43050511) reported@JioCare I have 6 vouchers stuck for 10+ days with every executive giving a different excuse. This is misselling and false information, plain and simple. Fix this within 48 hrs or I'm escalating to @TRAI and consumer forums
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DANISH ANSARI (@danishansari93) reported@JioCare @reliancejio @jio_fiber SR00003E6WLF has been pending for 2 days with zero ownership or meaningful progress. This is completely unacceptable. Assign this ticket to the responsible team/person immediately and provide a clear, committed resolution timeline.
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Hemant (@ultimate_boy_36) reported.@JioCare my kyc of jio airfiber completed 2 days ago And still there is no updates about Installation And the jio point assistant manager is not receiving the calls What type of service is this This how your team operates?
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Rahulk2k (@rahulk2k2015) reported@JioCare Sorry to say, I have got 50 calls from your marketing, sales people and now nobody is responding. Refer Request No. LR00001ESGNP for details. The customer services representative Ms. Himanshi (+91 85957 06863) giving misleading information.
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Vishal (@Vishal__6) reported@JioCare @reliancejio @JioCare I've already shared the information in the DM, now give me SRN or Service request number for tracking my complaint.
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Jagannath (@gjagannath83) reportedTNPDCL officials attributed the failure to an issue with telecom service provider #Airtel . The utility is shifting connections to #RelianceJio or #BSNL after nearly 3,000 Airtel CUG numbers were disconnected, a senior official said.
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Gaurav kumar (@gaurav0721) reported@JioCare Pathetic lame worst customer support only AI generated reply nothing else....i will switch to airtel surely
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I_am_Maverick (@Aniket_Marathe2) reportedSuch a pathetic network and high recharge prices @JioCare . Why would even a person buy your plan despite of giving poor network and costly plans?. I am switching to @BSNLCorporate
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Truth Seeker (@vish8319) reported@JioCare I don't think you need permission to resolve issue but still, how do I do that. I have been requesting to resolve it mylords..
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Shivkumar Pandey (@Shivkumar_9999) reported@JioCare @reliancejio @reliancejio No one has visited or attended the issue, yet you’re claiming it has been resolved. This is pathetic service. The internet speed is still extremely poor. Please attend to this urgently. SR: SR00003E8ZJD