Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Sūrat, including 2 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jul 23, 12:01 PM GMT+5:30.
- Internet (87%)
- Total Blackout (9%)
- Wi-fi (4%)
The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 and 394107 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 23: Problems at Reliance Jio
Reliance Jio is having issues since 07:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Internet | 46 seconds ago |
|
Sūrat
|
Internet | 1 hour ago |
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Sūrat
|
Internet | 2 days ago |
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Sūrat
|
Internet | 5 days ago |
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Sūrat
|
Internet | 6 days ago |
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Sūrat
|
Internet | 8 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Tushar Gidwani (@TusharGidwani) reported from Sūrat, GujaratHello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat
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hiren devganiya (@9033740275) reported from Sūrat, Gujarat@Airtel_Presence @airtelindia i need airtel black plan and I am dm to you my info but no one any person reach me you can help me? @JioCare
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Abhay Mehta (@abhaymehta) reported from Sūrat, Gujarat@reliancejio @JioCare while aiming to be the number 1 telecom service in india, customer service was definitely not on its mind. Jaisa naam waisa kaam. #JioFiberChorHai
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Pandav Devang (@pandav_devang) reported from Sūrat, GujaratHello, @reliancejio Take a little care, because you are going to connect by being the user port of @airtelindia and #VI .Due to which there should not be any problem in your network. And all of us should take care of the old customer so that there is no problem. #Pricehike
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Sunil Patil (@Kalpratna_) reported from Sūrat, Gujarat@reliancejio @JioCare know one response on my network issue query. Worthless service
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat@JioCare @vikramsingh2211 What will you do after taking contact number of customer, you will tell sir how much your network bar, in which slot sim is, cache cleared or not, even after if you found that problem is in your network, you tell problem is temporarily or users base in your area is high 1/2
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Sunil Patil (@Kalpratna_) reported from Sūrat, Gujaratworst jio fiber service @reliancejio When the connection is to be given, the executive comes at home and when the problem is to be solved, then only on the phone.
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Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat@reliancejio @JioCare Now three months has elapsed till the company need more time and telling me to have patience to sort out my issue . Jus a poor response
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Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat@JioCare @reliancejio @reliancegroup Jio network is soo poor not able to make call phone cuts after 1 ring
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Kisshan Jariwaala (@kishanjari130) reported from Sūrat, GujaratPls somebody from @reliancejio help to recover my esim profile My main number is not working from last 3 days Jio care not respond. @JioCare @jio
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Jitendra Bharti (@Jitendr14302402) reported from Sūrat, GujaratSince 20days and the problem of network getting off continues..@JioCare @airtelindia
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, GujaratHey @reliancejio my jio network is not stable plz help @JioCare
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S.K.Kathiriya (@skkathiriya8) reported from Sūrat, Gujarat@reliancejio @JioCare @JioChat It's Good News That Jio Customer Support Said we Can't Resolve Your Broadband Internet Issue. Since the last 6 days I have been facing it. First they collect Money From my side to recharge the connection then Closed my internet and now no response.
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Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat@JioCare @reliancejio : your team has made me false commitments several times to send engineers so please focus on resolution instead.
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@reliancejio With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00. Abhi tak engineer aaya nahi he
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Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat@JioCare @reliancejio @TRAI The Service of Reliance is worst experience till now they have taken more than 45 days for my issue till I feedback or resolution given to us for my Complain regarding disconnection of business account of Jio Not advisable to any one to take it
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Bhavik Bheda (@bheda_bhavik) reported from Sūrat, Gujarat@GTPL_Hathway worst service ever Pls do not buy any plan from this company @ZeeBusiness @reliancejio
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@caanilshekhawat @reliancejio @_MukeshAmbani With reference to Service Request Number SR00001E9FH8, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number +912613167346 is on hold as FTTx - Society permission required. Kindly provide the approval from your society
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat@JioCare Issue from more than 2 months not called temporary.Increasing users is not problem u should have to look for that also,if users are more in our area & we have not getting good speed than you have not taking less amount of recharge,we are paying same as users experience good speed
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Mohan D (@Mohangowda946) reported@reliancejio @JioCare Facing a continuous internet outage in JP Nagar 6th Phase. The resolution ETA keeps getting postponed. This is severely affecting my work productivity. Please resolve this urgently and share the process to switch my connection from Fiber to AirFiber.
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Amit Kumar Gupta (@AmitKumar877) reported@reliancejio @JioCare What kind of #customerService is #Jio providing when even an #invoice for the payment made is not available? Payment is accepted, but no receipt can be provided? The app download option is not working & customer service can't provide?Account No.310677100976
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Adv. Sajjad Ali (@Advsajjadgwa) reported@JioCare Wrong recharge of ₹2753.25 done to A/c 778700537750 instead of Jio Fixed No. 05740796665. Email sent, only auto reply received. Kindly transfer the recharge to the correct connection. Please help. @reliancejio
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Arunkumar Jagadeesh (@ArunkumarJagad3) reported@JioCare My issue is still not resolved, but the ticket was closed again. Internet works only until around 8:30 AM, then the speed drops to around 5 Mbps every day. Please reopen the complaint and fix the issue permanently. Or proceed for refund
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Skywalker (@1_skywalker001) reportedMukesh Ambani return my money. Student se paisa kha gya bina network ka.@reliancejio @JioCare @TRAI ka jo b Corrupt Inshan lead kr rha hai... May you get harshest punishment from god.
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ଦୁଷ୍ମନ୍ତ କୁମାର ବେହେରା (@DusmantaMH) reported@JioCare I will be filled a Consumer Case Against @reliancejio if you have no technical team to solve Customer's request why open a Company? @_MukeshAmbani
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utkarsh agrawal (@expecto_utkarsh) reportedHave been facing serious issue with my Jio Airfiber connection since last 10 days. Have made multiple calls to customer care but no resolution till now. Thinking to switch to other service. @JioCare @reliancejio
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Vatsal Agarwal (@ackyvatsal) reportedComplete network dark zone in TDI City, Moradabad! No mobile data, constant call drops. We are surviving entirely on broadband. I have 10 premium household connections ready to port to whichever operator installs a tower here first. @JioCare @ViCustomerCare @Airtel_Presence
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Mohd Gufran Barkati (@GUFRAN38429774) reported@JioCare I have been a loyal Jio customer for years and used Jio Postpaid for nearly three years. Despite raising multiple complaints about poor network coverage, I have received no satisfactory resolution. Is this the service we are paying for?
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Sahil Kulaye (@sahil_kulaye03) reported@JioCare @reliancejio network coverage issue at EL-100, Electronic Zone, MIDC Industrial Area, Mahape, Navi Mumbai, Maharashtra 400710. Despite contacting customer care multiple times over the past several days, the issue remains unresolved, and I have not received any update