Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Sūrat, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received May 21, 8:50 PM GMT+5:30.
- Internet (64%)
- Wi-fi (18%)
- E-mail (9%)
- Total Blackout (9%)
The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 , 394107 and 394101 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 21: Problems at Reliance Jio
Reliance Jio is having issues since 09:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Wi-fi | 6 hours ago |
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Sūrat
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6 days ago | |
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Sūrat
|
Internet | 6 days ago |
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Sūrat
|
Internet | 8 days ago |
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Sūrat
|
Internet | 8 days ago |
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Sūrat
|
Internet | 9 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Aarav (@AaravAp5130) reported from Sūrat, Gujarat@JioCare I agree With Technical Issues But What About Ur Customer Care Services.. totally Failed In My Case.
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Harish Patil (@harishpatil9511) reported from Sūrat, Gujarat@reliancejio my jio number 8888244233 I recently contacted customer care but they did not have a respectful response and my issue still has not resolved jio is a reputed company ? 😡😡😡
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Dr. Yugdeep Pilania (@YUGROXX) reported from Sūrat, GujaratTired of poor internet service 😪 @JioFiberVoice @JioCare @JIOFIBER8
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Dhruvan_patel (@savaliyadhruvan) reported from Utrān, GujaratSince 4 days even after repeated calls there is no resolution Jio fiber. @reliancejio @RelianceJioCare @JioCare
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Ranjan Pathak (@1ranjanpathak) reported from Sūrat, Gujarat@JioCare @vishaljaiswal And if the first call is an emergency call then should we have to wait for your announcement to finish and then u connect our call till then person may die also. Which customer has asked you to start this type of announcement. and by the way it's not for only 01st call only.
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MORADIYA JAY (@moradiyajay292) reported from Sūrat, Gujarat@JioCare I'm tweeting through someone else's internet. My jio internet is not working properly and how does I install and do so.... Third class service and app and everything pissed off the @JioCare give me some plan so I think about it @Airtel_Presence gave me the best welcome package.
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Dipesh Shah (@urdiips) reported from Sūrat, GujaratI'm thinking to switch mobile operator @airtelindia to @reliancejio due to me and my family suffering Internet issues since last week. Hey @reliancejio, Please show me some reasonable postpaid family plan.
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Meet Patel (@MeetPat35968731) reported from Sūrat, GujaratI am Meet Patel..Jio customer.. The Jio network has suddenly stopped coming from the area in which I live. Jio network has gone from an area of 500 meters around my house. I have complained in Jio since last 3 days. But there is no solution yet.#reliancejio #jiopoorservice #jio
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Shubham Nagarji (@ShubhamNagarji2) reported from Sūrat, Gujarat@JioCare I'm facing some serious issues with your network please help me ASAP.
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Jain Sorabh (@JainSorabh3) reported from Sūrat, Gujarat@JioCare Given u enough opportunity please proceed with the refund now , we have buisness and we are stuck because of the pathetic service. It's the height of inconvenient we suffered
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Ismail Sharif (@ismailsharif71) reported from Sūrat, Gujarat@JioCare Though your Jio Tower is only 100 mtrs. away from our flat. Speed is disgustingly slow and only 198 same record is playing. Please do something immediately. In the guise of 5G don't ignore 4G / LTE Customers. We are also paying you.
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bikash tiwari (@jamundih) reported from Sūrat, Gujarat35 time complaint at #jio and #jiocare no one hearing our problem. There is slow internet since 105days at my current location as 804/1,DEVI PROCESSORS,GIDC SACHIN,SURAT 394230
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ShubhamDeore (@Shubham00097496) reported from Sūrat, GujaratHlo jio I have issues your network connection since long time whenever I call in jio then jio care advisor is tell one thing we r upgrade our service I Twitte for my issued plz solved it @reliancejio @MukeshAmbaniOf
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Sandesh Rawal (@SandeshRawal84) reported from Sūrat, GujaratMy hathway connection is not working and I am not able to talk with technical team also. Worst service from Hathway. My modem is not working. Please try to solve this asap, as we are working from home so it's very tough for us to survive. #complaint #plz @HathwayBrdband @JioCare
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Vijay Makavana (@HiravaBoy) reported from Athwa, GujaratWhen Moto Edge 20 get VoNR support Update? @Moto @motorolaindia @JioCare
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Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat@JioCare worst company bad service bad customer support
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Brijesh Patel (@brijeshA07) reported from Olpād, Gujarat@reliancejio the worst network of jio that I feel. not only my connection but there is my family members network connection. please ASAP try to solve problems. if u not solve this problem I have no choice to change another network & also a my family members.
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S.K.Kathiriya (@skkathiriya8) reported from Sūrat, Gujarat@reliancejio @JioCare @JioChat It's Good News That Jio Customer Support Said we Can't Resolve Your Broadband Internet Issue. Since the last 6 days I have been facing it. First they collect Money From my side to recharge the connection then Closed my internet and now no response.
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Manish Maurya (@fictgamer) reported from Sūrat, Gujarat@reliancejio My iphone 12 got the update of 5g and i also got the trail 5g unlimited offer but not able to use it in surat. Need some help🙃
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Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat@JioCare The connection has resumed, now please extend my current plan to cover charges when the Internet was not working i.e 20 days since the connection was active( 10th July). You can access my account to check usage for this request. Writing becoz there is no response in DM.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Nilesh Srivastava🇮🇳 (@Niel_sri) reportedReally shameful companies like @reliancejio @JioCare cannot Act promptly in resolving fault at their end. Today is the 3rd day, my wifi is still not restored. Registered complaint on 20th may and today 22nd may. Very bad service of jio in Lucknow. Seriously ashamed of my choice
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Aryan Raj (@aryanankit_raj) reported@JioCare @JioCare the service request raised for this was supposed to be resolved by 19th may EOD, its 21st May and yet again it's not resolved.
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TraderDev (@TraderDev2) reportedPls arrange a call back. Unable to connect to your call center to resolve this issue @JioCare @reliancejio @AkashMAmbani
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mac (@mac7up) reported@JioCare I booked Jio AirFiber on 05-05-2026, but installation is still pending. No proper update received yet. Please resolve this issue as soon as possible. ORN: NO0001D9HJ62
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Sohil Singh Jhuti (@sohilsingh22) reportedPoor service by @reliancejio My internet is down and I can’t access it from yesterday night Tried to raise a complain but it’s still “processing” it’s really sad how they treat customers now #jiofiber #poor
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Praful Kumar Jain (@tweetprafuljain) reported@JioCare Thesl setup box is not loading, my complaint is resolved with no engineer visit and current customer care team is unable to schedule a technician visit
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Vishal Prajapati (@Vishalp_18) reported@airtelindia @airtelnews From last 15 day too much slow Internet speed in my area specially after 7.00 pm. Not able use more than 100 mb . I already complain in customer care but there is no solution. Can I switch in other telecom operator? @reliancejio
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Srikant Rout (@Srikant56027931) reported@JioCare Very slow speed of internet, problem during recieving and conversation। kindly resolve the problem as we have a jio tower just 100 meters away
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yatin s dhotre (@yatu4756) reported@JioCare Please confirm how many Hindi speaking and Marathi speaking customers care officer working in Jio care? Whenever I called Jio care and select Marathi option only Hindi speaking support person receives call. Why this disparity? #worstservice @mnsadhikrut
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Gajendra Singh Thakur🆇🇮🇳 (@gajendrasthakur) reported@reliancejio @JioCare Kindly issue my refund immediately as you are not able to install Air Fiber Connection in my premises NO0001DHTTT6