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Reliance Jio

Reliance Jio outages and service status in Sūrat, Gujarat

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Jun 2, 7:00 AM GMT+5:30.
  • 64% Internet (64%)
  • 14% Total Blackout (14%)
  • 14% Wi-fi (14%)
  • 7% E-mail (7%)

The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 and 394101 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 3: Problems at Reliance Jio

Reliance Jio is having issues since 06:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Wi-fi 2 days ago
Sūrat Internet 2 days ago
Sūrat Internet 4 days ago
Sūrat Total Blackout 9 days ago
Sūrat Internet 12 days ago
Sūrat Wi-fi 13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • Pulkitcoolhoney
    Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat

    Hi Friends Need a Help I want to port My Jio number in other network @JioCare @reliancejio @reliancegroup i m facing network issue on my jio number & i am got getting solution from 1 month

  • NirajOj91192051
    Niraj Ojha (@NirajOj91192051) reported from Sūrat, Gujarat

    @reliancejio Jio 5g not working inside room Plz help Surat

  • HMaiwala
    Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat

    @JioCare The connection has resumed, now please extend my current plan to cover charges when the Internet was not working i.e 20 days since the connection was active( 10th July). You can access my account to check usage for this request. Writing becoz there is no response in DM.

  • Jinayp
    Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat

    @JioCare @reliancejio @TRAI The Service of Reliance is worst experience till now they have taken more than 45 days for my issue till I feedback or resolution given to us for my Complain regarding disconnection of business account of Jio Not advisable to any one to take it

  • DKChoudhary151
    Dinesh Choudhary (@DKChoudhary151) reported from Sūrat, Gujarat

    Hello @JioCare I loss my Sim card please stop my service

  • jamundih
    bikash tiwari (@jamundih) reported from Sūrat, Gujarat

    35 time complaint at #jio and #jiocare no one hearing our problem. There is slow internet since 105days at my current location as 804/1,DEVI PROCESSORS,GIDC SACHIN,SURAT 394230

  • pandav_devang
    Pandav Devang (@pandav_devang) reported from Sūrat, Gujarat

    Hello, @reliancejio Take a little care, because you are going to connect by being the user port of @airtelindia and #VI .Due to which there should not be any problem in your network. And all of us should take care of the old customer so that there is no problem. #Pricehike

  • MananJhaveris
    Manan Jhaveri (@MananJhaveris) reported from Sūrat, Gujarat

    @reliancejio @JioCare I had applied for a connection for my office and paid the money. 2ce the appointment of the technician was given and I went there and he did not turn up. Also no one is picking up the phone now. Kindly get the problem sorted or give a refund I'll get airtel

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    Hey @reliancejio my jio network is not stable plz help @JioCare

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    @JioCare I have 5 connection with my family i will not wait longer, if you don't provide resolution soon, within this month.

  • Kalpratna_
    Sunil Patil (@Kalpratna_) reported from Sūrat, Gujarat

    @JioCare Still issue not resolve yet

  • pkuldip94
    Kuldip khokhani (@pkuldip94) reported from Kāmrej, Gujarat

    @JioCare @reliancejio When will it be my area's turn from across the country? I have been waiting and asking for help since last three years but I am not getting any resolution yet. All of India is using 5G networks now and I don't even have 4G network here! Shame on you for fooling the public.

  • HMaiwala
    Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat

    @reliancejio @JioCare disconnection since 10th July, shared usage statement with your team to prove. My resolution date has been extended to 22, 26 ,27th and today to 1st August. My plans ends on 12th Aug. called..mailed... I think it is time for #goodbyeJio.

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @caanilshekhawat @reliancejio @_MukeshAmbani With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00.

  • mahekchawla04
    Mahek Chawla (@mahekchawla04) reported from Sūrat, Gujarat

    @reliancejio @RelianceJioCare my internet is not working since two days, raised a request but your service guy marked it as solved without even coming, and calling me and telling why did i raise another request. Is this kind of behaviour what we expect from jio ?

  • Shubham00097496
    ShubhamDeore (@Shubham00097496) reported from Sūrat, Gujarat

    Hlo jio I have issues your network connection since long time whenever I call in jio then jio care advisor is tell one thing we r upgrade our service I Twitte for my issued plz solved it @reliancejio @MukeshAmbaniOf

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    @JioCare 24+ h completed Not sending jio true 5G popup in my number Plz upgrade my number in 5G network area Plz help @JioCare

  • TusharGidwani
    Tushar Gidwani (@TusharGidwani) reported from Sūrat, Gujarat

    Hello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat

  • Jitendr14302402
    Jitendra Bharti (@Jitendr14302402) reported from Sūrat, Gujarat

    Since 20days and the problem of network getting off continues..@JioCare @airtelindia

  • vipulmangroliya
    vipul patel (@vipulmangroliya) reported from Sūrat, Gujarat

    After so many compliments still there is No solution, they always ask my number and location but doing nothing, I hate this service, this might be in our country only. @reliancejio @JioCare @_MukeshAmbani

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Kajalsoni242011
    Kajal soni (@Kajalsoni242011) reported

    @JioCare My Jio SIM is consistently non-functional despite an active recharge. I face persistent network issues during travel—neither data nor calls work. It’s impossible to use the service. Please resolve this issue immediately. #jio

  • Nick_N_Shah
    nick (@Nick_N_Shah) reported

    @JioCare If you are REALLY working how come issue is not resolved? Shame on you

  • shubham_r39
    Shubh (@shubham_r39) reported

    @JioCare The wire which comes to my house had been damaged and due to which I am unable to use internet no option of raising service ticket number due to outage. tried callling the local jio service provider, he said without service ticket number we will not come and resolve the issue.

  • lewishammmmm
    🧋 (@lewishammmmm) reported

    @scouttanmay @youbroadband What even is the point of your existence @reliancejio if you can't resolve this issue 🥀

  • BhattShwetanshu
    Shwetanshu Bhatt (@BhattShwetanshu) reported

    @JioCare @TRAI @reliancejio The issue seems tower/locality specific because network becomes normal a few km away on another tower. Meanwhile even BSNL is giving around 5 Mbps here while Jio is practically dead. .. next ..

  • rscompanyy
    RS & Co. 🇮🇳 (@rscompanyy) reported

    @JioCare absolutely pathetic service. Jio care never let me talk to customer care representative. Recently I inserted my 5g sim to 4 feature phone, there is not option to recharge the number with 123rs plan. Either help me or let me migrate to Airtel or Bsnl.

  • sachinkk23
    sachin khandelwal (@sachinkk23) reported

    @JioCare I have doubt you take on record customer complaints at all

  • AnushkaGuptah
    Anushka Gupta (@AnushkaGuptah) reported

    @JioCare Also for your convenience i have emailed it on jio customer care email id

  • Davinder_patel
    Davinder patel (@Davinder_patel) reported

    @JioCare How many times you will reopen this since 10 th may to 3rd june i lodge 4-5 tickets and around 100 times call but no resolution please reach out to my no 9878070698

  • Sarkar_Tales
    Sarkar Tales (@Sarkar_Tales) reported

    @reliancejio @JioCare How pathetic has your service gone that a single internet issue is not been resolved for like 72 hours 🙄 Connected with your #CustomerCare for over 12 times - no resolve @jio_fiber