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Reliance Jio outages and service status in Sūrat, Gujarat

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Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Sūrat, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Aug 4, 8:19 PM GMT+5:30.
  • 89% Internet (89%)
  • 6% Wi-fi (6%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)

The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 and 394107 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Internet 9 hours ago
Sūrat Internet 16 hours ago
Sūrat Internet 2 days ago
Sūrat Internet 3 days ago
Sūrat Internet 5 days ago
Sūrat Internet 6 days ago

Community Discussion

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Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • HMaiwala
    Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat

    @JioCare @reliancejio : your team has made me false commitments several times to send engineers so please focus on resolution instead.

  • imajayprakashh
    Ajay Kumar Verma (@imajayprakashh) reported from Sūrat, Gujarat

    @reliancejio @reliancegroup @JioCare your prepaid internet service is very bad in Surat Gujarat, and jio customer care executive is not proper respond...

  • AaravAp5130
    Aarav (@AaravAp5130) reported from Sūrat, Gujarat

    @JioCare I agree With Technical Issues But What About Ur Customer Care Services.. totally Failed In My Case.

  • urdiips
    Dipesh Shah (@urdiips) reported from Sūrat, Gujarat

    I'm thinking to switch mobile operator @airtelindia to @reliancejio due to me and my family suffering Internet issues since last week. Hey @reliancejio, Please show me some reasonable postpaid family plan.

  • Kalpratna_
    Sunil Patil (@Kalpratna_) reported from Sūrat, Gujarat

    @JioCare Still issue not resolve yet

  • fictgamer
    Manish Maurya (@fictgamer) reported from Sūrat, Gujarat

    @reliancejio My iphone 12 got the update of 5g and i also got the trail 5g unlimited offer but not able to use it in surat. Need some help🙃

  • iamparas
    Paras Chodvadiya (@iamparas) reported from Sūrat, Gujarat

    @drsanu_singh @JioCare @reliancejio No, when I got the Jio 5G Welcome Offer, then after 5G signal came.

  • Vaniya_Boy
    Yogesh Shah (@Vaniya_Boy) reported from Sūrat, Gujarat

    @reliancejio I am unable to browse with mobile data due to low network. Although, there was no problem happening in voice call rather than data surfing. Please do needful for full coverage. Thank you.

  • Tuskisutariya
    **** (@Tuskisutariya) reported from Sūrat, Gujarat

    @JioCare 749 plan activated and 239 both are working same time bt 5 G not working

  • Pulkitcoolhoney
    Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat

    Hi Friends Need a Help I want to port My Jio number in other network @JioCare @reliancejio @reliancegroup i m facing network issue on my jio number & i am got getting solution from 1 month

  • MananJhaveris
    Manan Jhaveri (@MananJhaveris) reported from Sūrat, Gujarat

    @reliancejio @JioCare I had applied for a connection for my office and paid the money. 2ce the appointment of the technician was given and I went there and he did not turn up. Also no one is picking up the phone now. Kindly get the problem sorted or give a refund I'll get airtel

  • TusharGidwani
    Tushar Gidwani (@TusharGidwani) reported from Sūrat, Gujarat

    Hello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat

  • bhadreshv1993
    ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujarat

    @JioCare @JioCare @TRAI my jio number is 9022906300. i am located from surat 394101. I have been watching for a long time now that the internet is shut down from 8 to 10 o'clock at night. And for the last 3 days I have been trying to call in customer care but there is no contact.

  • bheda_bhavik
    Bhavik Bheda (@bheda_bhavik) reported from Sūrat, Gujarat

    @GTPL_Hathway worst service ever Pls do not buy any plan from this company @ZeeBusiness @reliancejio

  • Sagar25687231
    Bye Bye (@Sagar25687231) reported from Sūrat, Gujarat

    Beware ! Jio Fibre is smartly ridiculing people. When your plan ends, they smartly convert it into postpaid, without asking the customer. The customer care says that you should have called us before the expiration of the plan to discontinue the service. #Unlawful @JioCare

  • brizs07
    Brijesh Patel (@brizs07) reported from Olpād, Gujarat

    @reliancejio Jio internet speed is very slow. I contact customer care and complain them but there was no improvement in internet speed. ASAP please improve jio internet speed

  • harishpatil9511
    Harish Patil (@harishpatil9511) reported from Sūrat, Gujarat

    @reliancejio my jio number 8888244233 I recently contacted customer care but they did not have a respectful response and my issue still has not resolved jio is a reputed company ? 😡😡😡

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    Switch to @Airtel_Presence as received bad experience from @JioCare from #Jiopostpaidplus plan,

  • Krishulv
    सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat

    @JioCare here solve your problem early morning to getting issues I can't call to anyone because your network system is not working

  • Pulkitcoolhoney
    Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat

    @JioCare @reliancejio @reliancegroup Jio network is soo poor not able to make call phone cuts after 1 ring

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • mpranjaljain
    Pranjal Jain (@mpranjaljain) reported

    @JioCare There is no way to reach out to customer executive. The engineer has refused to visit and fix the issue even though the case is opened for 6 days. I shared my phone number in DM, no response and standard copy paste response. I'm going to file a complaint in consumer court now.

  • ca_jpsharma
    Sharma Ji ✍️ (@ca_jpsharma) reported

    @JioCare Again the day is gone but no resolution is received! #jio is one of the worst company nowadays! Even @RIL_Updates mgmt is unable to check how the incompetent people is there in @reliancejio ! Even there is no option to reschedule for which pretext revert they sent me every time

  • anurag1478
    anurag Tripathi (@anurag1478) reported

    Tweet 1: Dear @JioCare, Jio service in Tilhar (UP East) was cmpletly down from 27–31 July. Multiple technician visits were scheduled, but no one attended. There was no accountability, no communication, & customers were left wthout internet for 5 days. @TRAI #Jio #CustomerRights

  • drgodhiwala_jr
    Parth Godhiwala (@drgodhiwala_jr) reported

    @JioCare @reliancejio its been 7 days my internet is not working. Engineer visit keeps on rescheduling on its own. Customer care keeps blabbering same old recorded lines “please wait for engineer visit” What non sense ?

  • devyani21
    Devyani Joshi (@devyani21) reported

    @JioCare We are tired of this type of complaint Either send ur engineer today before 10 or we will change the service provider. @reliancejio

  • mpranjaljain
    Pranjal Jain (@mpranjaljain) reported

    @JioCare I don't understand why you guys keep giving me copy paste SOP answers. Why you don't speak to actual technicians when they themselves said that the ticket is not their priority even after 6 days of follow up. I raised a consumer forum complaint docket number: 9869500.

  • Priyank12263857
    silpy rav (@Priyank12263857) reported

    @JioCare @JioCare My JioFiber installation has NOT been completed at my location. Without installation, how was my connection activated. Who activated my service without installing the JioFiber setup at my home and without sharing the mandatory installation completion OTP

  • UdawantDinesh
    Dinesh Udawant (@UdawantDinesh) reported

    @JioCare My ORN N00001EY406G Service ID 02513560788 Reg No 7977691044

  • cozypeach79
    Anil Kanani🎯 (@cozypeach79) reported

    @JioCare My @reliancejio Fiber connection has been down for 36+ hours without any status update. Service outages are becoming a monthly 2-day routine, which is unacceptable for a paid service. Requesting immediate resolution and escalation. #JioFiber #JioCare #BroadbandDown

  • Parag___shah
    Parag (@Parag___shah) reported

    @JioCare what pathetic service. We are struggling to use your fibre for last 4 days. Absolutely poor service. They are just postponing engineers visits. You people should quit this business.