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Reliance Jio outages and service status in Sūrat, Gujarat

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Sūrat, including 1 direct report.
  • The most common problems reported in this area mention Internet, Total Blackout, and E-mail.
  • The most recent signal from this area was received Jul 25, 8:09 AM GMT+5:30.
  • 86% Internet (86%)
  • 7% Total Blackout (7%)
  • 3% E-mail (3%)
  • 3% Wi-fi (3%)

The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 and 394107 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 25: Problems at Reliance Jio

Reliance Jio is having issues since 06:30 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Internet 16 hours ago
Sūrat Internet 1 day ago
Sūrat Internet 2 days ago
Sūrat Internet 2 days ago
Sūrat E-mail 2 days ago
Sūrat Internet 2 days ago

Community Discussion

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Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • JainSorabh3
    Jain Sorabh (@JainSorabh3) reported from Sūrat, Gujarat

    @JioCare Everything is a limit, I made a terrible mistake my paying for year now it's month lost and no solution. I want my money back now.

  • Vaniya_Boy
    Yogesh Shah (@Vaniya_Boy) reported from Sūrat, Gujarat

    @reliancejio I am unable to browse with mobile data due to low network. Although, there was no problem happening in voice call rather than data surfing. Please do needful for full coverage. Thank you.

  • imajayprakashh
    Ajay Kumar Verma (@imajayprakashh) reported from Sūrat, Gujarat

    @reliancejio @reliancegroup @JioCare your prepaid internet service is very bad in Surat Gujarat, and jio customer care executive is not proper respond...

  • ShubhamNagarji2
    Shubham Nagarji (@ShubhamNagarji2) reported from Sūrat, Gujarat

    @JioCare I'm facing some serious issues with your network please help me ASAP.

  • dr_anand
    Dr.Anand Patel (@dr_anand) reported from Sūrat, Gujarat

    @TRAI @reliancejio Whom & how i contact customer care of giga fibre for very bad service? Called customer care 4-5 times but each time my call ended,failed to file complain thru Jio App,even unable to contact executive who was in charge when i installed giga fibre. 😡😡😡😡😡

  • ismailsharif71
    Ismail Sharif (@ismailsharif71) reported from Sūrat, Gujarat

    @reliancejio @JioCare Your customer care is disgusting. I just want to request for closer of old free Jio Sim 7990616667 and they took me for merry go round. Now don't tell me anything else I'm more concerned about my security just close this number permanently NOW.

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    @JioCare I have 5 connection with my family i will not wait longer, if you don't provide resolution soon, within this month.

  • sagarso19566752
    Sagar Babson (@sagarso19566752) reported from Sūrat, Gujarat

    Very rubbish service @reliancejio @JioCare New Jio Fiber connectivity has been done. The network has not been coming for 20 days.There is an employee of a Jio customer whose name is Rishi,+91 78598 01642, he doesn't even talk properly. Closed the complaint without working. 🙎

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    @JioCare Slow speed issue from last few months has not been solved, good coverage but speed is very less, too much fluctuations in speed , plan to discontinue postpaid connection..

  • YUGROXX
    Dr. Yugdeep Pilania (@YUGROXX) reported from Sūrat, Gujarat

    Tired of poor internet service 😪 @JioFiberVoice @JioCare @JIOFIBER8

  • Krishulv
    सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat

    @JioCare here solve your problem early morning to getting issues I can't call to anyone because your network system is not working

  • TusharGidwani
    Tushar Gidwani (@TusharGidwani) reported from Sūrat, Gujarat

    Hello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat

  • SandeshRawal84
    Sandesh Rawal (@SandeshRawal84) reported from Sūrat, Gujarat

    @JioCare He is saying that we will give connection in next week. But this commitment is broken Please give contact no. I need to talk My television is on off mode from 1 month.

  • bhadreshv1993
    ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujarat

    the problem is not being solved even through Twitter, And not even getting from customer care. So please tell us where we should go so that our problem can be solved. Because even having a normal whatsapp message is having trouble. Please do not give high user reasons. @JioCare

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    @GabbbarSingh @reliancejio my network not in 5G

  • Jinayp
    Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat

    @JioCare Dear Customer, Bill dated 01-03-2022 of Rs. 2126.36 for your Jio Corporate Account Number 900510689193 is due for immediate payment. To avoid disruption of services pay NOW through NEFT/RTGS payments/transfers by using A/C code JIOE900510689193, IFSC Code YESB0CMSNOC.

  • Riddhesh91188
    Riddhesh Sadariwala (@Riddhesh91188) reported from Sūrat, Gujarat

    Facing internet issues while I’m in my office since 3-4 days. @reliancejio @JioCare pls assist.

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @reliancejio With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00. Abhi tak engineer aaya nahi he

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    Switch to @Airtel_Presence as received bad experience from @JioCare from #Jiopostpaidplus plan,

  • bhadreshv1993
    ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujarat

    @JioCare @JioCare @TRAI my jio number is 9022906300. i am located from surat 394101. I have been watching for a long time now that the internet is shut down from 8 to 10 o'clock at night. And for the last 3 days I have been trying to call in customer care but there is no contact.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • MeetJoshi14
    Meet Joshi (@MeetJoshi14) reported

    Just fed up with @JioCare fiber services. Internet is down since 12 hrs and problem is from there side ( outage issue) . Cant even raise a complaint nor contact customer care services. Pathetic services !! @jio_fiber

  • SardaJinit
    Jinit Sarda (@SardaJinit) reported

    @JioCare @JioCare Why was the state escalation request closed while the issue is not resolved?

  • hugegain
    Rajesh Sharma (@hugegain) reported

    @JioCare Any update?? Has problem resolved ?

  • bhargavsinh4007
    bhargavsinh4007 (@bhargavsinh4007) reported

    @JioCare after they find there fault they don’t reply on your mail.worst experience

  • shweta_yeole
    shweta yeole (@shweta_yeole) reported

    @JioCare Again service request is closed without any technicians visit at my place. What should i do? Your customer care executive is not able to reopen that request. They are disconnecting my calls. What to do in such case?

  • MacRegles
    MAC REGLES (@MacRegles) reported

    Your service request number is SR00003C87RJ @reliancejio @JioCare @RIL_Updates If customer not want to continue with #jiofibre than dont make process lengthy just make it simple And Most important don't force customer to continue your Service else Will discontinue cell also

  • Dushyantcharan3
    Dushyant charan (@Dushyantcharan3) reported

    @JioCare My problem has not been resolved yet, whereas the call centre people had told me that the problem would be resolved by 8-30.

  • imankitharsh
    Ankit Harsh (@imankitharsh) reported

    @JioCare Still no action. nothing has happened. Only escalated and no action. such an ridiculous service #jio

  • Sumit_18_raj
    Sumit Raj (@Sumit_18_raj) reported

    There is no network in my mobile from last 30 minutes @JioCare @reliancejio Please resolve this issue as soon as possible

  • imankitharsh
    Ankit Harsh (@imankitharsh) reported

    @JioCare damn you a dm away. since 10 days i am dm'ing you and putting out post here. any actions done? NONE!!!!!! worst ever experience #jio #jiosucks #cheaters