Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Sūrat, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 27, 11:30 AM GMT+5:30.
- Internet (71%)
- Wi-fi (14%)
- Phone (14%)
The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 and 394107 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 28: Problems at Reliance Jio
Reliance Jio is having issues since 06:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Wi-fi | 23 hours ago |
|
Sūrat
|
Internet | 12 days ago |
|
Sūrat
|
Internet | 14 days ago |
|
Sūrat
|
Internet | 16 days ago |
|
Sūrat
|
Phone | 22 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat@JioCare Issue from more than 2 months not called temporary.Increasing users is not problem u should have to look for that also,if users are more in our area & we have not getting good speed than you have not taking less amount of recharge,we are paying same as users experience good speed
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Niraj Ojha (@NirajOj91192051) reported from Bhatha, Gujarat@reliancejio Room coverge are very bed in my area 4 g and 5 g both Plz solve issues
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**** (@Tuskisutariya) reported from Sūrat, Gujarat@JioCare 749 plan activated and 239 both are working same time bt 5 G not working
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Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat@JioCare @reliancejio : your team has made me false commitments several times to send engineers so please focus on resolution instead.
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Pandav Devang (@pandav_devang) reported from Sūrat, Gujarat@JioCare Sir buy the entire @GTPLHathwayLtd company. So get it from a crap engineer who could not solve our complaint within 6 days.
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Jitendra Bharti (@Jitendr14302402) reported from Sūrat, GujaratSince 20days and the problem of network getting off continues..@JioCare @airtelindia
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@oldmonksays_ @reliancejio @GoI_MeitY Your service request number is SR00001EDGX0. You will receive an update by 2022-10-12T14:36:25. To check the status of your service request using MyJio App Disconnect karava diya hai mene
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat@JioCare @vikramsingh2211 What will you do after taking contact number of customer, you will tell sir how much your network bar, in which slot sim is, cache cleared or not, even after if you found that problem is in your network, you tell problem is temporarily or users base in your area is high 1/2
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Deepjariwala (@Deepjariwala9) reported from Sūrat, Gujarat@reliancejio Thik se 3G internet speed bhi nahi dete or 5g launch karne chale.. Worst internet speed i have ever seen on jio. No-7359164646 , location - udhna Surat
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Bhavik Bheda (@bheda_bhavik) reported from Sūrat, Gujarat@GTPL_Hathway worst service ever Pls do not buy any plan from this company @ZeeBusiness @reliancejio
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Aarav (@AaravAp5130) reported from Sūrat, Gujarat@JioCare I agree With Technical Issues But What About Ur Customer Care Services.. totally Failed In My Case.
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Abhay Mehta (@abhaymehta) reported from Sūrat, Gujarat@reliancejio @JioCare while aiming to be the number 1 telecom service in india, customer service was definitely not on its mind. Jaisa naam waisa kaam. #JioFiberChorHai
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Ismail Sharif (@ismailsharif71) reported from Sūrat, Gujarat@JioCare Though your Jio Tower is only 100 mtrs. away from our flat. Speed is disgustingly slow and only 198 same record is playing. Please do something immediately. In the guise of 5G don't ignore 4G / LTE Customers. We are also paying you.
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Creativo Camaal (@creativocamaal) reported from Sūrat, Gujarat@JioCare My mobile 8169641717 no network at Ranawad Khatriwad Golwad Surat though it was full last year. Alternate no 8691891989
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, GujaratSwitch to @Airtel_Presence as received bad experience from @JioCare from #Jiopostpaidplus plan,
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Prashant chotalia (@Drpvc) reported from Sūrat, GujaratPoorest customer care response at @reliancejio care centre at surat. @JioCare Not helping online or offline.
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ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujaratthe problem is not being solved even through Twitter, And not even getting from customer care. So please tell us where we should go so that our problem can be solved. Because even having a normal whatsapp message is having trouble. Please do not give high user reasons. @JioCare
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Vijay Makavana (@HiravaBoy) reported from Athwa, GujaratWhen Moto Edge 20 get VoNR support Update? @Moto @motorolaindia @JioCare
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Jain Sorabh (@JainSorabh3) reported from Sūrat, Gujarat@JioCare Given u enough opportunity please proceed with the refund now , we have buisness and we are stuck because of the pathetic service. It's the height of inconvenient we suffered
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Abound World (@aboundworldnew) reported@JioCare Not able to send dm, pl check.. poor n/w .. pl address
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नीरज तिवारी एडवोकेट 🇮🇳 Neeraj Tiwari (@advneerajtpbh) reported@JioCare Hi Shraddha, Thank you for ur response, but I have received the same assurance many times earlier. Unfortunately, the internet service has still not improved, and issue remains unresolved. Repeated delays and standard responses without actual resolution are very disappointing.
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Lahkar Krishna (@lahkar94) reported@JioCare For the past week my network hasn’t been working properly. Neither 4G nor 5G is functioning, and the internet is often unavailable. Even calls don’t work on ground floor, with frequent drops and unclear voice. Please resolve this issue quickly it’s causing inconvenience.
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MdShafeeqk (@MdShafeeqk) reported11 days or not having internet .. have lost track of how many complaints I have registered.. pathetic service .. bunch of jokers at the customer care !! #jio @JioCare @reliancejio #jiodown #jioscam
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JUHI JUWAIRIYYAH (@JuwairiyyahJuhi) reported@JioCare order no :-No00015dl2f9, o ordered sim and that is the order no, it was supposed to b delivered by Saturday, till now no response , a request no was given :- sr1234034f98l , is now showing doesn’t exist. Plz help
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Vinny (@im_in_ur_heart_) reported@JioCare has one of the worst customer support especially when it comes to air fibre issues nobody is letting me lodge an official complaint wrote mail, called customer care but no update, now I am thinking of moving to Airtel. Worst support jio
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Parthiban (@Dulquer_sa2wf56) reported@JioCare I created my bank account around 9 months ago, but now when I try to log in, it shows “Device verification failed.” Please help me resolve this issue as soon as possible.
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Yash Raj (@Yashyr916) reported@JioCare Nothing is going to change @jio has very bad service going to switch on @airtelindia
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ಮಂಜುನಾಥ್/Manjunath (@DRMANJUNATHH) reported@JioCare @reliancejio no signal in c v raman hospital indiranagar bangalore two weeks ago good signals what happened kindly correct this immediately
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praveen kumar singh (@praveen25176) reported@JioCare very poor response from team jio for relocation of connection. Request raised on 20th April 2026 at 12.40 PM. Order ID LR00001D1NSP. No one visited on scheduled date i.e. 25th April for installation . No proper reply to mail/ call/ chat.