Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Aug 3, 12:16 AM GMT+5:30.
- Internet (88%)
- Wi-fi (6%)
- E-mail (3%)
- Total Blackout (3%)
The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 and 394107 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 4: Problems at Reliance Jio
Reliance Jio is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Internet | 1 day ago |
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Sūrat
|
Internet | 2 days ago |
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Sūrat
|
Internet | 4 days ago |
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Sūrat
|
Internet | 6 days ago |
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Sūrat
|
Internet | 8 days ago |
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Sūrat
|
Internet | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Ismail Sharif (@ismailsharif71) reported from Sūrat, Gujarat@reliancejio @JioCare Your customer care is disgusting. I just want to request for closer of old free Jio Sim 7990616667 and they took me for merry go round. Now don't tell me anything else I'm more concerned about my security just close this number permanently NOW.
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat@JioCare 24+ h completed Not sending jio true 5G popup in my number Plz upgrade my number in 5G network area Plz help @JioCare
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Hardik A. Patel (@hapatel2792_a) reported from Sūrat, Gujarat@reliancejio @JioCare Since last few Internet connectivity is poor, facing issue for net surfing.
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat@JioCare @vikramsingh2211 What will you do after taking contact number of customer, you will tell sir how much your network bar, in which slot sim is, cache cleared or not, even after if you found that problem is in your network, you tell problem is temporarily or users base in your area is high 1/2
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Dr. Yugdeep Pilania (@YUGROXX) reported from Sūrat, GujaratTired of poor internet service 😪 @JioFiberVoice @JioCare @JIOFIBER8
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सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat@reliancejio dear jio why you doing frod with customer here your network and calling systems is hack...how do I work without net n calling system
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Abhay Mehta (@abhaymehta) reported from Sūrat, Gujarat@reliancejio @JioCare while aiming to be the number 1 telecom service in india, customer service was definitely not on its mind. Jaisa naam waisa kaam. #JioFiberChorHai
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Naushad Ansari (@ansarnau) reported from Sūrat, GujaratWhen will be the issue of network, call drop and low connectivity will be solved? Even unable to complaint in jio app that much bad network. Every time executive saying network will resolve within 20 days now more than 1 years gone. @JioCare @RelianceJioCare @reliancejio
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ShubhamDeore (@Shubham00097496) reported from Sūrat, GujaratHlo jio I have issues your network connection since long time whenever I call in jio then jio care advisor is tell one thing we r upgrade our service I Twitte for my issued plz solved it @reliancejio @MukeshAmbaniOf
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Ankit Jain (@AnkitJain2828) reported from Sūrat, GujaratFacing the worst customer care support from @JioSaavn @reliancejio Its been three days i m unable to use my jio saavn pro services
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Dhruvan_patel (@savaliyadhruvan) reported from Utrān, GujaratSince 4 days even after repeated calls there is no resolution Jio fiber. @reliancejio @RelianceJioCare @JioCare
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat@JioCare Slow speed issue from last few months has not been solved, good coverage but speed is very less, too much fluctuations in speed , plan to discontinue postpaid connection..
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, GujaratHello @reliancejio My no not update in 5G But I live in 5G network area ... Plz upgrade my jio number
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Jitendra Bharti (@Jitendr14302402) reported from Sūrat, GujaratSince 20days and the problem of network getting off continues..@JioCare @airtelindia
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Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat@JioCare @reliancejio : your team has made me false commitments several times to send engineers so please focus on resolution instead.
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@JioCare @reliancejio With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-10-04:17:00:00.
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Aarav (@AaravAp5130) reported from Sūrat, GujaratHow Poor service @JioCare No attention is paid to costomer's complaints i Complained Month Ago bt still Didn't Get Solution,facing Call Related issue As It Is, Plz Improve CCCall Service Atleast How Can Do Complain Again!! Sorry to Say sometimes WorstServices by u @reliancejio
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Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, GujaratHi Friends Need a Help I want to port My Jio number in other network @JioCare @reliancejio @reliancegroup i m facing network issue on my jio number & i am got getting solution from 1 month
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Creativo Camaal (@creativocamaal) reported from Sūrat, Gujarat@JioCare My mobile 8169641717 no network at Ranawad Khatriwad Golwad Surat though it was full last year. Alternate no 8691891989
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@caanilshekhawat @reliancejio @_MukeshAmbani With reference to Service Request Number SR00001E9FH8, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number +912613167346 is on hold as FTTx - Society permission required. Kindly provide the approval from your society
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Jatin Mehta (@JatinMehta35630) reported@JioCare Hi JioCare, I made a ₹199 recharge through the MyJio app. The payment was successful via BHIM UPI, but the recharge was not activated. Please help me resolve this issue. I can share the transaction ID via DM.
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Panchatatva (@Panchatatva2) reported@reliancejio @nitin_gadkari @PMOIndia sir I have been following up with jio care for last 6 days for non internet connectivity in my area. I have raised several complaints on the customer care but no resolution yet. My son needs to attend his online school.
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Pradip Kr Dutta (@pradip_d123) reportedMost pathetic customer service. I am facing problems in Jio Fibre and it is not getting solved. Please act. @JioCare
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Oooo Poochi Choooo (@blizzardplador) reported@JioCare Hi, the issue is resolved now. The technician has installed the connection. But I wish there was much Speedy response and resolution.
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Wajahat Ali (@wajahatkhan1993) reported@JioCare @reliancejio 🚨 Every time there is a power outage in our area, the Jio mobile network completely disappears or becomes extremely weak. Requesting the technical team to kindly resolve this tower backup issue at the earliest. Location: Bypass Road Sheopur Pincode: 476337
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Suman Dhar🇮🇳 (@suman_dhar19) reported@reliancejio @JioCare Despite raising multiple complaints earlier through calls and the X (formerly twitter), the problem has still not been resolved. The issues I am facing are: - Very weak signal. (2/4)
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EroSennin🚩 (@eroerosennin106) reported@JioCare The situation became even more confusing. The Jio app said my service stopped because my data was exhausted, yet I was advised to pay the bill to restore the connection. Those are two completely different explanations.
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CS Vaibhav jaiswal (@Vaibhav1j) reported@JioCare Despite so much time and multiple social media escalations all you are providing me is an system generated copied template for service request ! Pathetic services no other options left except to migrate to @airtelindia
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shanavas (@shanava71576177) reported@JioCare Please understand my situation, This is my complaint request ID SR 00003C6C4N dated 25 July 2026 1.29 am through Jio App
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thenameispawan (@actor_pavvan) reported@reliancejio @JioCare jio 5g not working in Andhra Pradesh only 4g only working I'm checking my friends mobiles also 5g still not working my pincode 522265 Repalle, Aandra pradesh