Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Sūrat, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jun 2, 7:00 AM GMT+5:30.
- Internet (64%)
- Total Blackout (14%)
- Wi-fi (14%)
- E-mail (7%)
The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 and 394101 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 2: Problems at Reliance Jio
Reliance Jio is having issues since 06:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Wi-fi | 17 hours ago |
|
Sūrat
|
Internet | 1 day ago |
|
Sūrat
|
Internet | 3 days ago |
|
Sūrat
|
Total Blackout | 8 days ago |
|
Sūrat
|
Internet | 11 days ago |
|
Sūrat
|
Wi-fi | 12 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Abhay Mehta (@abhaymehta) reported from Sūrat, Gujarat@reliancejio @JioCare while aiming to be the number 1 telecom service in india, customer service was definitely not on its mind. Jaisa naam waisa kaam. #JioFiberChorHai
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Niraj Ojha (@NirajOj91192051) reported from Bhatha, Gujarat@reliancejio Room coverge are very bed in my area 4 g and 5 g both Plz solve issues
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S.K.Kathiriya (@skkathiriya8) reported from Sūrat, Gujarat@JioCare It's 29 there was no solution for my issue I suddenly received a message that your address verification failed when no one came to verify the address. Pls. Refund my money..
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Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat@JioCare The connection has resumed, now please extend my current plan to cover charges when the Internet was not working i.e 20 days since the connection was active( 10th July). You can access my account to check usage for this request. Writing becoz there is no response in DM.
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Dr.Anand Patel (@dr_anand) reported from Sūrat, Gujarat@TRAI @reliancejio Whom & how i contact customer care of giga fibre for very bad service? Called customer care 4-5 times but each time my call ended,failed to file complain thru Jio App,even unable to contact executive who was in charge when i installed giga fibre. 😡😡😡😡😡
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Ankit Jain (@AnkitJain2828) reported from Sūrat, GujaratFacing the worst customer care support from @JioSaavn @reliancejio Its been three days i m unable to use my jio saavn pro services
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ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujaratthe problem is not being solved even through Twitter, And not even getting from customer care. So please tell us where we should go so that our problem can be solved. Because even having a normal whatsapp message is having trouble. Please do not give high user reasons. @JioCare
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Creativo Camaal (@creativocamaal) reported from Sūrat, Gujarat@JioCare My mobile 8169641717 no network at Ranawad Khatriwad Golwad Surat though it was full last year. Alternate no 8691891989
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Vijay Makavana (@HiravaBoy) reported from Sūrat, GujaratJio 5G not Working on my Infinix Hot 20 5G . This phone support 12 5G band but Jio 5G not working. I have welcome offer and 5G network city @InfinixIndia @Infinix_Mobile @JioCare
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Dipesh Shah (@urdiips) reported from Sūrat, GujaratI'm thinking to switch mobile operator @airtelindia to @reliancejio due to me and my family suffering Internet issues since last week. Hey @reliancejio, Please show me some reasonable postpaid family plan.
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat@JioCare hey reliance jio Your network is very poor very slow Plz update your network @reliancejio
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat@JioCare 24+ h completed Not sending jio true 5G popup in my number Plz upgrade my number in 5G network area Plz help @JioCare
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Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat@JioCare @reliancejio : your team has made me false commitments several times to send engineers so please focus on resolution instead.
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, GujaratHey @reliancejio my jio network is not stable plz help @JioCare
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Sunil Patil (@Kalpratna_) reported from Sūrat, Gujaratworst jio fiber service @reliancejio When the connection is to be given, the executive comes at home and when the problem is to be solved, then only on the phone.
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@oldmonksays_ @reliancejio @GoI_MeitY Your service request number is SR00001EDGX0. You will receive an update by 2022-10-12T14:36:25. To check the status of your service request using MyJio App Disconnect karava diya hai mene
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Hardik A. Patel (@hapatel2792_a) reported from Sūrat, Gujarat@reliancejio @JioCare Since last few Internet connectivity is poor, facing issue for net surfing.
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Ajay Kumar Verma (@imajayprakashh) reported from Sūrat, Gujarat@reliancejio @reliancegroup @JioCare your prepaid internet service is very bad in Surat Gujarat, and jio customer care executive is not proper respond...
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@caanilshekhawat @reliancejio @_MukeshAmbani With reference to Service Request Number SR00001E9FH8, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number +912613167346 is on hold as FTTx - Society permission required. Kindly provide the approval from your society
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Aarav (@AaravAp5130) reported from Sūrat, Gujarat@JioCare I agree With Technical Issues But What About Ur Customer Care Services.. totally Failed In My Case.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Sanjay B 🇮🇳 (@SanjayGOODLIFE) reported@JioCare @reliancejio Worst ever network and Tv channels service on #Jiofiber Experiencing leggging in channels ..slow network..
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kartik&aaryan (kamboj) (@SohanSonu18) reported@JioCare I am facing continuous network issues and very slow internet speed on my Jio AirFiber connection for nearly 1 month. I keep receiving SMS stating that there is temporary network congestion in my area, but the issue has not been resolved yet.@reliancejio
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Jana TS (@MrJanaTS) reported@JioCare No thanks. The ticket is closed saying they found the root cause in the backend without even consulting me. Not happy with the solution.
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hp_Rathod🇮🇳 (@hp_rathod900) reportedWhy I am unable to access Gujarat Government Websites from my active jio network??@reliancejio @JioCare @TRAI
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Aashwin Agarrwal (@AashwinAgarwal) reported@JioCare No way to call and talk with customer care. To explain my issue. I am continuously receiving high amt bills and forced to pay
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virendra verma (@viruverma4) reported@JioCare yesterday we raised a complaint still not responding from Jio Vey poor service from jio
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Travel Blog & Industry (@Excursionist_GP) reported@dkaiilash51 @JioCare Dear Customer, Service request no SR0000379BFT has been raised in your account. You will receive an update for this request by 02/06/2026 13:38. Till now automatically rescheduled 02 times, no technician has visited to check the issue. Please assist.
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vishal mani (@vishal1933) reported@JioCare Your team keeps asking for my number, but no one ever calls back. Even customer support is unreachable. Please waive pending charges or stop billing until the issues are fixed.
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R.D.H. (@Rakeshhindu100) reported@JioCare It was not only my number that was switched off, all the Jio networks in Surat were down, it got fixed later.
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Narendra (@narendralakkoju) reported@JioCare Dear Customer, With reference to Service Request number SR000037DFCX for your JioFixedVoice Number connection having JioFixedVoice Number +914035746858, we have scheduled an appointment with a Jio service engineer at your premises on 05-Jun-2026 between 10:00:00 - 11:00