Reliance Jio

Reliance Jio Outage Report in Sūrat, State of Gujarāt

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The latest reports from users having issues in Sūrat come from postal codes 395007 and 395005.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, State of Gujarāt

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Sūrat, State of Gujarāt 10/19/2025 05:15

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Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (12%)

    Phone (12%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sūrat, State of Gujarāt

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

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City Problem Type Report Time
IndiaSūrat E-mail
IndiaSūrat Internet
IndiaSūrat Phone
IndiaSūrat Internet
IndiaSūrat Internet
IndiaSūrat Internet

Community Discussion

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Reliance Jio Issues Reports Near Sūrat, State of Gujarāt

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • Siddik28718086 Siddik (@Siddik28718086) reported from Sūrat, State of Gujarāt

    @JioCare Hi, we are here to help. Please confirm your complete address (house number/name, floor number, building name/number, locality, landmark, city, state, PIN code, etc.) and name of websites/apps you faced difficulty accessing (any 2 websites) to assist you further – Gurbinder

  • deepakyadav4442 Deepak Yadav (@deepakyadav4442) reported from Sūrat, State of Gujarāt

    @JioCare @reliancejio #mukeshambani Your Customer care are nor Good for Customer they put our call at hold for 40 minutes a d lots

  • deepakyadav4442 Deepak Yadav (@deepakyadav4442) reported from Sūrat, State of Gujarāt

    @JioCare Jio has bad Customer service Team which are not given proper advice and they also not help to customer

  • dvyshgandhi Divyesh (@dvyshgandhi) reported from Sūrat, State of Gujarāt

    @reliancejio @JioCare @JioGigaFiber_ #JioFiber installed system but not happy with service.. as per engineer router range is 45ft but reality is approx 10ft coverage. Your installation engineer team is in hurry.. unhappy... service is important...

  • maniyarajesh हिन्दु ખેડૂત-પટેલ (@maniyarajesh) reported from Sūrat, State of Gujarāt

    @JioCare @reliancejio @TRAI Can not make a single successful call No mobile data speed from last three months No proper responses from call center and other various contacts (social media etc..) Big network problems on this location 395010 6V5C+JH Surat, Gujarat

  • ArpitJaroli1 Arpit (@ArpitJaroli1) reported from Palsāna, State of Gujarāt

    @JioCare Jio network is not working in our area from last 3 days...plz help...we are unable to make calls...its very annoying..!!

  • ketan_bagrecha ketan bagrecha (@ketan_bagrecha) reported from Sūrat, State of Gujarāt

    @reliancejio @JioCare @TRAI @DoT_India Only company jiois making people fools. Every tweet has a same reply either your phone nt reachable or issued a service request which is not ever solved. Y is trai nt taking any action against it.

  • deepakyadav4442 Deepak Yadav (@deepakyadav4442) reported from Sūrat, State of Gujarāt

    @JioCare @reliancejio @reliancejio @AmbaniTina @NitaAmbaani Still Solution not come i will Not use your SIM card if my problem not solve in next 2 Days

  • kallukalankalia G (@kallukalankalia) reported from Sūrat, State of Gujarāt

    @JioCare I dont want ur assistance , i just want to tell everyone that ur NETWORK IS SUCKKS

  • ketan_bagrecha ketan bagrecha (@ketan_bagrecha) reported from Sūrat, State of Gujarāt

    @reliancejio @JioCare @DoT_India worst network ever seen. Think twice before porting out to jio.

  • KaKarumuri Ravi Teja Karumuri (@KaKarumuri) reported from Athwa, State of Gujarāt

    @JioCare @reliancejio Calls were not connecting in our area properly. Internet is also very slow. Considering to port to other networks, if no proper action is taken.

  • MohammedAminK13 Mohammed Amin Khatri (@MohammedAminK13) reported from Sūrat, State of Gujarāt

    @reliancejio just port to jio. Wanna deactivation of forward calls.. Try *409,*410, and most of all. Data speed worst. Charging So high... Why...!!!

  • hmchaudhary92 Hanuman Chaudhary (@hmchaudhary92) reported from Sūrat, State of Gujarāt

    I think it's best to use @WhatsApp Voice calling to non-jio telecoms from @reliancejio number if we don't want to top-up and give a thumbs down to @airtelindia & @VodafoneIN who are supporting IUC charge when they are unable to provide better service in many areas as Jio

  • ibhavik_patel Bhavik Patel (@ibhavik_patel) reported from Sūrat, State of Gujarāt

    @JioCare @ashishbiswas64 You are not solving problems,

  • ibhavik_patel Bhavik Patel (@ibhavik_patel) reported from Sūrat, State of Gujarāt

    @JioCare @YPareek1 Your team is doing nothing after complaint, you all give formalities while some one complaint after that no action

  • ibhavik_patel Bhavik Patel (@ibhavik_patel) reported from Sūrat, State of Gujarāt

    @JioCare @cggandhi They don't care to solve our problems, they not able to solve problems of network, slow internet speed, even after their engineer visit,

  • dipeshanchlia Dipesh jain (@dipeshanchlia) reported from Sūrat, State of Gujarāt

    @reliancejio @JioCare Not able to send any text messages update with the solution and correct sms centre number for surat gujarat

  • deepakyadav4442 Deepak Yadav (@deepakyadav4442) reported from Sūrat, State of Gujarāt

    @JioCare @reliancejio @reliancegroup i have complained about Recharge Not Done 31/08/2019 but still not solution done today Date is 25/09/2019 My Jio Number is 7016345918

  • dipeshanchlia Dipesh jain (@dipeshanchlia) reported from Sūrat, State of Gujarāt

    @JioCare @reliancejio your services and customer care sucks.3rd class service no direct call can arrange to customer care executive.done recharge 2 hours ago but not received till now 3rd class vahiyat services.not able to send text msg since 3 days no solution @TRAI @RelJio4g

  • ketan_bagrecha ketan bagrecha (@ketan_bagrecha) reported from Sūrat, State of Gujarāt

    @DoT_India @reliancejio @JioCare @TRAI kindly refund me my recharge amount as i m porting to another company. Worse issues from jio.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • iamsumitvermaa Sumit Verma सुमीत व र मा 🦋 (@iamsumitvermaa) reported

    They told me that the service was stopped by @reliancejio and they will be happy to resume service once they have entitlement id for the Jio linked Amazon prime subscription.

  • imkushagratomar Kush /🇮🇳 (@imkushagratomar) reported

    @JioCare No shame left... You guys are shameless.. On 28th Feb i received sim it didn't worked today is 30th And according to TRAI GUIDELINES if sim is not tele verified within 30 days of purchase sim will get closed automatically.. FROM 1st day I'm trying to get my issue resolved and…

  • jitendravyas Jitendra Vyas (@jitendravyas) reported

    @JioCare Ticket was closed without even solving the problem

  • naliyapara34 Nikunj Naliyapara (@naliyapara34) reported

    @JioCare, @reliancejio Jio customer care is providing automated messages like, network coverage is good at your location however, you are experiencing slow internet speed because, multiple users are using the services - videos, music, etc. (1/2)

  • alber786 Mohd. Alber Jahangir (@alber786) reported

    @reliancejio @JioCare for the last 7 days after opting for 5G Reliance is still checking the 5G availability in Delhi. This is their welcome.m Offer do not fall into this trap. They are never serious about anything that they do

  • SahilShaikh6562 Sahil_shaikh6562 (@SahilShaikh6562) reported

    @JioCare @reliancejio why you data server not working plese resolove this iss my net not warking. 😡😡🤔🤔🤔🤔😮‍💨😮‍💨

  • GanjaveDigvijay Digvijay Ganjave (@GanjaveDigvijay) reported

    Waiting for Jio Fiber connection for 2 years in my area! It's frustrating to see other areas getting connected while we're still left in the dark. @reliancejio, any updates on when we can expect the service? #JioFiber #WaitingGame #FrustratedCustomer.

  • kumar_akshay44 Akshay Kumar (@kumar_akshay44) reported

    @pandurajkumar1 @JioCare @googlepixel Same issue

  • KamraSalil salil kamra (@KamraSalil) reported

    @reliancejio @JioCare @_MukeshAmbani Through this tweet I would like to inform you about how inefficient and incompetent your customer service teams are. I am unable to get bills for certain periods for jio fiber and your teams are not able to help.

  • me_gerry22 Gobardhan Meher (@me_gerry22) reported

    @JioCare Hey, suddenly I saw my number gets deactivated. I am so disappointed with your service. You should atleast give a sms regarding this. I need my number to be activated soon.