Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 4 outage signals in the last 24 hours around Sūrat, including 4 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received Jul 9, 5:13 PM GMT+5:30.
- Internet (86%)
- Total Blackout (9%)
- Phone (5%)
The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 and 394107 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 9: Problems at Reliance Jio
Reliance Jio is having issues since 08:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Internet | 10 hours ago |
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Sūrat
|
Internet | 13 hours ago |
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Sūrat
|
Internet | 14 hours ago |
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Sūrat
|
Internet | 15 hours ago |
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Sūrat
|
Internet | 1 day ago |
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Sūrat
|
Internet | 1 day ago |
Community Discussion
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, GujaratHello @reliancejio My no not update in 5G But I live in 5G network area ... Plz upgrade my jio number
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ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, GujaratIf the internet can be slow due to Overcrowding it should not be done even during the day Because there are very few users during the day time. @JioCare
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Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat@reliancejio @JioCare Now three months has elapsed till the company need more time and telling me to have patience to sort out my issue . Jus a poor response
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ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujaratthe problem is not being solved even through Twitter, And not even getting from customer care. So please tell us where we should go so that our problem can be solved. Because even having a normal whatsapp message is having trouble. Please do not give high user reasons. @JioCare
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@JioCare @reliancejio With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-10-04:17:00:00.
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Umakanta Pradhan (@Umakant79367992) reported from Sūrat, GujaratEvery day my net problem vary high 😭😭😭so I change my sim waht happened #jio family 0.24kb/sec my net speed @reliancejio @JioCare
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सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat@reliancejio dear jio why you doing frod with customer here your network and calling systems is hack...how do I work without net n calling system
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Pandav Devang (@pandav_devang) reported from Sūrat, GujaratHello, @reliancejio Take a little care, because you are going to connect by being the user port of @airtelindia and #VI .Due to which there should not be any problem in your network. And all of us should take care of the old customer so that there is no problem. #Pricehike
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Shubham Nagarji (@ShubhamNagarji2) reported from Sūrat, Gujarat@JioCare I'm facing some serious issues with your network please help me ASAP.
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@reliancejio With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00. Abhi tak engineer aaya nahi he
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hiren devganiya (@9033740275) reported from Sūrat, Gujarat@Airtel_Presence @airtelindia i need airtel black plan and I am dm to you my info but no one any person reach me you can help me? @JioCare
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mukund kheni (@KheniMukund) reported from Sūrat, Gujarat@JioCare I connect many times bus i do not get any solution from your end Every time i get a time periods and not get any solution at least one time
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Kamal Mishra (@KamalMi33669986) reported from Sūrat, GujaratFacing very bad internet connectivity issues nowadays with @reliancejio please fix this.
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Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat@JioCare worst company bad service bad customer support
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Deepjariwala (@Deepjariwala9) reported from Sūrat, Gujarat@reliancejio Thik se 3G internet speed bhi nahi dete or 5g launch karne chale.. Worst internet speed i have ever seen on jio. No-7359164646 , location - udhna Surat
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Ankit Jain (@AnkitJain2828) reported from Sūrat, GujaratFacing the worst customer care support from @JioSaavn @reliancejio Its been three days i m unable to use my jio saavn pro services
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Vijay Makavana (@HiravaBoy) reported from Sūrat, GujaratJio 5G not Working on my Infinix Hot 20 5G . This phone support 12 5G band but Jio 5G not working. I have welcome offer and 5G network city @InfinixIndia @Infinix_Mobile @JioCare
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सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat@reliancejio give me money back your company is poor network now in surat your network not working
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Yogesh Shah (@Vaniya_Boy) reported from Sūrat, Gujarat@reliancejio I am unable to browse with mobile data due to low network. Although, there was no problem happening in voice call rather than data surfing. Please do needful for full coverage. Thank you.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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mayur chetia (@tsetia) reported@JioCare ,You keep asking customers to DM you, but you never respond. I've sent multiple DMs and haven't received a single reply. Why ask people to DM you if you have no intention of responding? Are you just trying to move complaints out of public view instead of resolving them?
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Akshay Pawaskar (@AkshayePawaskar) reported@reliancejio @JioCare @jio_fiber : Team Jio, we are facing Jio fiber issues for a week & no engineer is visiting our place. Engineer cancelled the request & marked resolved. Reason given: All engineers in our area are on strike. When can we expect actual resolution?
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Rameez (@RameezKudaiRK) reportedVery very Bad network in indoor @JioCare @reliancejio #Khoni Khadipar #Bhiwandi 421302
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Kritank Chowdhry (@KritankChowdhry) reportedPathetic service by @JioCare @reliancejio. Fiber down 24+ hrs. Home is cell dead-zone. Left work early & lost a client because tech promised a 6PM slot. He completely no-shows, then FRAUDULENTLY marks system as "customer rescheduled" to Saturday! SR00002MF5LG. Fix this tomorrow!
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Vivek Chennuri (@cherryvivek) reported@JioCare have you gathered too many customers that your service speed has drastically reduced? Two incidents in two houses in a week. When I raised a service request, you assigned an engineer for the 13th. Should I wait without internet for so long or switch to other provider?
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Raj Tiwari (@rajtiwari9630) reported@JioCare I purchased a JioFiber 100 Mbps connection on 30 Dec 2025 but received only around 30 Mbps. I disconnected the service within a week and returned the equipment. My refund is still pending despite multiple follow-ups. Please help. Order No: 7096841176
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ashwin patil (@ash1806) reportedDear @JioCare, @reliancejio My JioAirFiber connection has been down since this morning. Despite repeated complaints, there has been no resolution. Unfortunately, I am not getting any support at the local level either. This prolonged outage is seriously affecting my work.
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sakhtlaunda (@muday_pradhan) reported@JioCare Thats why people are moving abroad. To get rid of this broken system. Coz everyone knows there wont be any action taken on any of the staffs for the delayed service “chalta hai” attitude. Absolute pathetic service.
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Xpose (@officiallyXpose) reportedRecharged just a week ago, but I haven't been able to use the service properly because of these repeated outages. The engineers seem more interested in leaving quickly than fixing the root cause. At this point, I'm seriously considering switching to another ISP.#JioFiber @JioCare
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Vivek Chennuri (@cherryvivek) reported@JioCare it now takes 4 days to assign an engineer to fix an issue? What do we do for those many days without an internet connection? I don't remember it being same in the past Btw, A new connection was installed in my building, today I guess, so did I lose mine due to that?