Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Sūrat, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Aug 13, 1:38 PM GMT+5:30.
- Internet (84%)
- Wi-fi (8%)
- E-mail (4%)
- Phone (4%)
The latest reports from users having issues in Sūrat come from postal codes 395007 and 395005 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 13: Problems at Reliance Jio
Reliance Jio is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Phone | 1 hour ago |
|
Sūrat
|
Internet | 5 days ago |
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Sūrat
|
Internet | 6 days ago |
|
Sūrat
|
Internet | 9 days ago |
|
Sūrat
|
Internet | 9 days ago |
|
Sūrat
|
Internet | 11 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat@GabbbarSingh @reliancejio my network not in 5G
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Creativo Camaal (@creativocamaal) reported from Sūrat, Gujarat@JioCare My mobile 8169641717 no network at Ranawad Khatriwad Golwad Surat though it was full last year. Alternate no 8691891989
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Dr.Anand Patel (@dr_anand) reported from Sūrat, Gujarat@TRAI @reliancejio Whom & how i contact customer care of giga fibre for very bad service? Called customer care 4-5 times but each time my call ended,failed to file complain thru Jio App,even unable to contact executive who was in charge when i installed giga fibre. 😡😡😡😡😡
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Abhay Mehta (@abhaymehta) reported from Sūrat, Gujarat@reliancejio @JioCare while aiming to be the number 1 telecom service in india, customer service was definitely not on its mind. Jaisa naam waisa kaam. #JioFiberChorHai
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Shubham Nagarji (@ShubhamNagarji2) reported from Sūrat, Gujarat@JioCare I'm facing some serious issues with your network please help me ASAP.
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Deepjariwala (@Deepjariwala9) reported from Sūrat, Gujarat@reliancejio Thik se 3G internet speed bhi nahi dete or 5g launch karne chale.. Worst internet speed i have ever seen on jio. No-7359164646 , location - udhna Surat
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Meet Patel (@MeetPat35968731) reported from Sūrat, GujaratI am Meet Patel..Jio customer.. The Jio network has suddenly stopped coming from the area in which I live. Jio network has gone from an area of 500 meters around my house. I have complained in Jio since last 3 days. But there is no solution yet.#reliancejio #jiopoorservice #jio
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@reliancejio With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00. Abhi tak engineer aaya nahi he
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riyaz (@PariyaniRiyaz) reported from Sūrat, Gujarat@JIOFIBER8 @JioCare I need new jio fibre connection but not allowed in my area so please help me and support to me Foy new jio gigafiber connection. My society name is : suncity Residency,opp.Bhanki Stediyum Hanuman tekri, rander,surat Pincode : 395005
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat@JioCare 24+ h completed Not sending jio true 5G popup in my number Plz upgrade my number in 5G network area Plz help @JioCare
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ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, GujaratIf the internet can be slow due to Overcrowding it should not be done even during the day Because there are very few users during the day time. @JioCare
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Jitendra Bharti (@Jitendr14302402) reported from Sūrat, GujaratSince 20days and the problem of network getting off continues..@JioCare @airtelindia
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Sandesh Rawal (@SandeshRawal84) reported from Sūrat, Gujarat@JioCare Unlucky but your service is not available in my area.
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Dinesh Choudhary (@DKChoudhary151) reported from Sūrat, GujaratHello @reliancejio I loss my Sim card please stop my service
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Ranjan Pathak (@1ranjanpathak) reported from Sūrat, Gujarat@JioCare @vishaljaiswal And if the first call is an emergency call then should we have to wait for your announcement to finish and then u connect our call till then person may die also. Which customer has asked you to start this type of announcement. and by the way it's not for only 01st call only.
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Riddhesh Sadariwala (@Riddhesh91188) reported from Sūrat, GujaratFacing issues again, nothing loads on the cellular network @JioCare @reliancejio
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Vijay Makavana (@HiravaBoy) reported from Athwa, GujaratWhen Moto Edge 20 get VoNR support Update? @Moto @motorolaindia @JioCare
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Aarav (@AaravAp5130) reported from Sūrat, GujaratHow Poor service @JioCare No attention is paid to costomer's complaints i Complained Month Ago bt still Didn't Get Solution,facing Call Related issue As It Is, Plz Improve CCCall Service Atleast How Can Do Complain Again!! Sorry to Say sometimes WorstServices by u @reliancejio
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Prashant chotalia (@Drpvc) reported from Sūrat, GujaratPoorest customer care response at @reliancejio care centre at surat. @JioCare Not helping online or offline.
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Manish Maurya (@fictgamer) reported from Sūrat, Gujarat@reliancejio It's not working in my area 🥲 I tried everything, I got the welcome offer , i updated my phone then also it's not working, I'm from surat gujarat
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Gaurav Gera (@gaurav_tekkie) reportedWhen I ported my number from @reliancejio to @airtelindia I got full network strength but now there is no network at my place. Is this expected behaviour ?
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Naren (@Narendra_Mum) reported@HonestlySayiing This is because of the greediness of people who took 6 months of free Jio and the lower and minor cost of the plan for so long, which killed all other competitors with the full support of the government. This is the outcome. #crony capitalism @reliancejio @airtelindia
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Hiren H. Dave (@_hiren_h_dave_) reported@JioCare Thank You for the response. I have sent my Registered Mobile Number in DM, Please check and help me for this issue.
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AK (@ashishiacr) reported@BharatFactsIN @airtelindia @reliancejio VoLTE/VoNR runs on data network.. no point of making separate voice only plan
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AMIT KUMAR (@prem0684) reported@JioCare Yes suspension was lifted. But, expect proper service from @JioCare As, we have faced no service avg 4 days l almost every month and poor resolution system. It takes about 4 to 5 days to resolve the issue everytime. @TRAI
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v⁷ is stu(dying) (@underkimseokjin) reported@JioCare It’s been three days and my issue still hasn’t been resolved. Is this really the level of service you provide?
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Sundar (@i_amsriram23) reported@JioCare it's been 2 days internet connection has been down with low speed or no internet mode. Pinged all the details still no response from your cs agent. Kindly accord priority if not if inform
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Adi (@adibskr08) reported@JioCare @JioCare above chat history with daily message issue will be resolved but no technician has visited my place and no movement has happened. You take money and offer no service. What you expect from me. Either resolve the issue immediately by today or issue a refund.
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Nitin Jauhari (@nitinjauhari) reported@reliancejio @JioCare when I shifted my broadband through a proper request why would you not update my new address in your records?? Also since yesterday my broadband connection isn’t working, ticket raised but no one came to fix. Pls help
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NIRMAL JAIN🇮🇳 (@NIRMAL456) reported@JioCare I received a message that request was successful but no installation is completed yet.. Is there any issue with the system. "Dear Customer, This is to inform you that your JioFiber Service Request No. SR00003DWMU1 for has been successfully processed."