Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 6, 11:13 AM GMT+5:30.
- Internet (50%)
- Wi-fi (25%)
- Phone (25%)
The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 and 394107 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 11: Problems at Reliance Jio
Reliance Jio is having issues since 11:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
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Phone | 5 days ago |
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Sūrat
|
Internet | 12 days ago |
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Sūrat
|
Internet | 12 days ago |
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Sūrat
|
Internet | 18 days ago |
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Sūrat
|
Internet | 19 days ago |
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Sūrat
|
Phone | 26 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujaratthe problem is not being solved even through Twitter, And not even getting from customer care. So please tell us where we should go so that our problem can be solved. Because even having a normal whatsapp message is having trouble. Please do not give high user reasons. @JioCare
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vipul patel (@vipulmangroliya) reported from Sūrat, GujaratAfter so many compliments still there is No solution, they always ask my number and location but doing nothing, I hate this service, this might be in our country only. @reliancejio @JioCare @_MukeshAmbani
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Ajay Kumar Verma (@imajayprakashh) reported from Sūrat, Gujarat@reliancejio @reliancegroup @JioCare your prepaid internet service is very bad in Surat Gujarat, and jio customer care executive is not proper respond...
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, GujaratHello @reliancejio My no not update in 5G But I live in 5G network area ... Plz upgrade my jio number
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Aarav (@AaravAp5130) reported from Sūrat, Gujarat@JioCare I agree With Technical Issues But What About Ur Customer Care Services.. totally Failed In My Case.
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Jain Sorabh (@JainSorabh3) reported from Sūrat, Gujarat@JioCare Given u enough opportunity please proceed with the refund now , we have buisness and we are stuck because of the pathetic service. It's the height of inconvenient we suffered
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sunil Vaghasiya (@9979167672) reported from Sūrat, Gujarat@JioCare @reliancejio Rajhansh Tower Minibajar Surat 395006 Gujarat India Jio tower service is very bed. Ndd can't connect jio care This number is not working in this area +91 94277 94198 +91 91069 42769 +91 98255 92244
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Harish Patil (@harishpatil9511) reported from Sūrat, Gujarat@reliancejio my jio number 8888244233 I recently contacted customer care but they did not have a respectful response and my issue still has not resolved jio is a reputed company ? 😡😡😡
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chetan sankaliya (@csankaliya) reported from Utrān, Gujarat@JioCare at this place internet speed to slow i have been complaint many times but no any resolution plzz solve this issue
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Vijay Makavana (@HiravaBoy) reported from Sūrat, GujaratJio 5G not Working on my Infinix Hot 20 5G . This phone support 12 5G band but Jio 5G not working. I have welcome offer and 5G network city @InfinixIndia @Infinix_Mobile @JioCare
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Kuldip khokhani (@pkuldip94) reported from Kāmrej, Gujarat@JioCare @reliancejio When will it be my area's turn from across the country? I have been waiting and asking for help since last three years but I am not getting any resolution yet. All of India is using 5G networks now and I don't even have 4G network here! Shame on you for fooling the public.
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Brijesh Patel (@brizs07) reported from Olpād, Gujarat@reliancejio Jio internet speed is very slow. I contact customer care and complain them but there was no improvement in internet speed. ASAP please improve jio internet speed
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Sunil Patil (@Kalpratna_) reported from Sūrat, Gujaratworst jio fiber service @reliancejio When the connection is to be given, the executive comes at home and when the problem is to be solved, then only on the phone.
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Amrendra A Mishra (@amvra2351) reported from Sūrat, Gujarat@JioCare Thanks a lot for your efforts without resolution. Now customers like me will never trouble you and your company Reliance Jio Fibre as I have already applied for refundable deposits of 6500/-and six months subscription for new plan paid on 27.6.22 operative 9/7/22.
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Deepjariwala (@Deepjariwala9) reported from Sūrat, Gujarat@reliancejio Thik se 3G internet speed bhi nahi dete or 5g launch karne chale.. Worst internet speed i have ever seen on jio. No-7359164646 , location - udhna Surat
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Prashant chotalia (@Drpvc) reported from Sūrat, GujaratPoorest customer care response at @reliancejio care centre at surat. @JioCare Not helping online or offline.
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Pandav Devang (@pandav_devang) reported from Sūrat, GujaratHello, @reliancejio Take a little care, because you are going to connect by being the user port of @airtelindia and #VI .Due to which there should not be any problem in your network. And all of us should take care of the old customer so that there is no problem. #Pricehike
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Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Sūrat, Gujarat@UnionBankTweets @RBI i do a recharge in jio @JioCare its complete more then 10 days. I have talk with union bank customer care he take a complaint and but still today i didnt get my money back. And i try to call in union bank customer care more then 5/6 time but call not connect
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Sandesh Rawal (@SandeshRawal84) reported from Sūrat, GujaratMy hathway connection is not working and I am not able to talk with technical team also. Worst service from Hathway. My modem is not working. Please try to solve this asap, as we are working from home so it's very tough for us to survive. #complaint #plz @HathwayBrdband @JioCare
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Tushar Gidwani (@TusharGidwani) reported from Sūrat, GujaratHello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Rupen Shekhawat (@RupenShekhawat) reported@JioCare @JioCare without any exact timely I have SR0000337QW1the deadline is 12Aprl morning. Plz.confirm exact installation time today. If not resolved within the given timeline, I will proceed with consumer complaint and refund without any further follow-up. Kindly take this seriously
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Manish Agarwal (@Mmmanish1327) reported@JioCare Day 8 without JioFiber internet. Even after escalation to Appellate Desk, still no resolution and no ETA. This is unacceptable customer harassment. If not resolved within 24 hours, escalating to TRAI and consumer forum. #JioFiber #CustomerRights @JioCare @reliancejio
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Ansh (@anshX0018) reported@reliancejio @JioCare It’s unfair to keep my hard‑earned ₹1200. The installation failed because of YOUR signal issue, not mine. Stop hiding behind vouchers — refund my money directly. if you will not refund my money i will go to higher authorities of the government
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sriram sadagopan (@ssg081713) reported@JioCare Shoddiest service from Jio. Inspite of repeated complaints no resolution. Internet drop every 15 mins. Dear Customer, With reference to Service Request no SR000032WEMX, resolution has been delayed due to technical reasons and is expected to get resolved within 24 hours
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AMAN TANDON (@tandon_ama1612) reported@JioCare There is no extreme weather condition in our area. Kindly resolve the issue and don't give excuses , if jio is unable to resolve our issue kindly return our money back.
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Mouli Varma (@moulivarma95) reportedDear Reliance Jio, Is this your “service”? ❌ 5 days delay ❌ ₹1200 paid ❌ Recharge wasted ❌ Daily extra expenses ❌ No installation, no response Customers deserve better than this negligence. I have already contacted NCH and complained accordingly. @JioCare @reliancejio
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Mayank Dubey (@mayank_s_dubey) reported@JioCare @JioCare @reliancejio Issue NOT resolved. ₹707 recharge (Mar 3) for confirmed 2-month plan lasted only 1 month. Now billed ₹661.05 (01-Apr) & services barred. Clear mis-leading. Resolve NOW or escalating to consumer forum.
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Amol Gavhane (@AmolGavhane6699) reported@JioCare I have ordered for new connection of jio air fiber and also done all KYC procedure and paid amount Rs. 1200. I need connection on priority but after receiving payment no one answering my concern. This kind of service not expected from jio. My order no. Is NO0001CQX28Y
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Sreenivasulu S (@ssvas165) reported@JioCare Network speed is dead slow. It will take more time to watch a reel on instagram, facebook, twitter and it will take more time to open google pages also. Jio speed is snail speed.
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राम भक्त (@Ayodhyawaasi) reported@JioCare It's day 3 and you guys are not giving a tentative time to resolve the issue.