Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Sūrat, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jun 10, 10:22 PM GMT+5:30.
- Internet (57%)
- Wi-fi (14%)
- Phone (14%)
- E-mail (7%)
- Total Blackout (7%)
The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 , 394101 and 394107 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 11: Problems at Reliance Jio
Reliance Jio is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Internet | 12 hours ago |
|
Sūrat
|
Phone | 12 hours ago |
|
Sūrat
|
Phone | 6 days ago |
|
Sūrat
|
Wi-fi | 9 days ago |
|
Sūrat
|
Internet | 9 days ago |
|
Sūrat
|
Internet | 11 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat@JioCare Issue from more than 2 months not called temporary.Increasing users is not problem u should have to look for that also,if users are more in our area & we have not getting good speed than you have not taking less amount of recharge,we are paying same as users experience good speed
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ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, GujaratIf I make a call to Customer Care, my call is automatically rejected. What I know is that this is the best network in India. When we recharged the plan we were not told in any way that the internet could be shut down at night. and i’ve been tweet for the last 3 days. @JioCare
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Prashant chotalia (@Drpvc) reported from Sūrat, GujaratPoorest customer care response at @reliancejio care centre at surat. @JioCare Not helping online or offline.
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S.K.Kathiriya (@skkathiriya8) reported from Sūrat, Gujarat@reliancejio @JioCare @JioChat It's Good News That Jio Customer Support Said we Can't Resolve Your Broadband Internet Issue. Since the last 6 days I have been facing it. First they collect Money From my side to recharge the connection then Closed my internet and now no response.
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Mahek Chawla (@mahekchawla04) reported from Sūrat, Gujarat@reliancejio @RelianceJioCare my internet is not working since two days, raised a request but your service guy marked it as solved without even coming, and calling me and telling why did i raise another request. Is this kind of behaviour what we expect from jio ?
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Sandesh Rawal (@SandeshRawal84) reported from Sūrat, Gujarat@JioCare He is saying that we will give connection in next week. But this commitment is broken Please give contact no. I need to talk My television is on off mode from 1 month.
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, GujaratSave me from the dark hustle of your office. Big Reliance claim seems to be Failing on the ground reality. My JioFiber complaint is not cured even in 5 days @reliancejio @_MukeshAmbani
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Deepjariwala (@Deepjariwala9) reported from Sūrat, Gujarat@reliancejio Thik se 3G internet speed bhi nahi dete or 5g launch karne chale.. Worst internet speed i have ever seen on jio. No-7359164646 , location - udhna Surat
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat@JioCare @vikramsingh2211 What will you do after taking contact number of customer, you will tell sir how much your network bar, in which slot sim is, cache cleared or not, even after if you found that problem is in your network, you tell problem is temporarily or users base in your area is high 1/2
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Meet Patel (@MeetPat35968731) reported from Sūrat, GujaratI am Meet Patel..Jio customer.. The Jio network has suddenly stopped coming from the area in which I live. Jio network has gone from an area of 500 meters around my house. I have complained in Jio since last 3 days. But there is no solution yet.#reliancejio #jiopoorservice #jio
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Abhay Mehta (@abhaymehta) reported from Sūrat, Gujarat@reliancejio @JioCare while aiming to be the number 1 telecom service in india, customer service was definitely not on its mind. Jaisa naam waisa kaam. #JioFiberChorHai
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Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Utrān, Gujarat@JioCare @reliancejio i am at surat laskana location from tomorrow to much network issue is here. I want to port my number to other operator but i can even send sms. Really Very 3dr class service here I For This Tweet i use Vodafone Network Its Working Here.
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bikash tiwari (@jamundih) reported from Sūrat, Gujarat35 time complaint at #jio and #jiocare no one hearing our problem. There is slow internet since 105days at my current location as 804/1,DEVI PROCESSORS,GIDC SACHIN,SURAT 394230
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Aman (@_Aman11_) reported from Sūrat, GujaratThere is so much issues I’m facing in internet connection in jio fiber like it seems that 100 MBPS is a joke now and even the main office doesn’t get connected for this issues , no services or return call I received, the internet is working so poorly. @JioCare @JioFiberVoice
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Tushar Gidwani (@TusharGidwani) reported from Sūrat, GujaratHello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat
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Hardik A. Patel (@hapatel2792_a) reported from Sūrat, Gujarat@reliancejio @JioCare Since last few Internet connectivity is poor, facing issue for net surfing.
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Bye Bye (@Sagar25687231) reported from Sūrat, GujaratBeware ! Jio Fibre is smartly ridiculing people. When your plan ends, they smartly convert it into postpaid, without asking the customer. The customer care says that you should have called us before the expiration of the plan to discontinue the service. #Unlawful @JioCare
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Ajay Kumar Verma (@imajayprakashh) reported from Sūrat, Gujarat@reliancejio @reliancegroup @JioCare your prepaid internet service is very bad in Surat Gujarat, and jio customer care executive is not proper respond...
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Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat@JioCare worst company bad service bad customer support
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@JioCare @reliancejio With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-10-04:17:00:00.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Abhishek Sinha (@Abhishe98921849) reported@JioCare A permanent solution is needed now, and device replacement is necessary to resolve this issue. Please arrange a replacement at the earliest.
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Roshan sharma (एक कदम हिंदू राष्ट्र की ओर )🔥 (@SuiFanBase) reported@CareJpb @JioFinance @JioCare SR 7915638 Today is 11 June and the issue is still unresolved. Banking, Passbook and Debit Card are not visible. UPI verification and transactions are still failing. Please provide an update and resolution urgently.
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Dr. AKS Bhadauria🇮🇳 (@aks_bhadauria) reported@JioCare why is it that your wifi is running but nothing seems to work properly incl youtube? Is there a problem in Lko or what? Or have u added more consumers than u can chew??
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Shivakumar (@ShivaKumar_00) reported@JioCare What exactly are customers paying for? 4 days without internet, repeated complaints, fake "technician assigned" messages, and zero action from your team. This is a disgrace for a company of Jio's scale. Stop sending scripted replies and start resolving issues. If you can't provide service, don't take customers' money. Resolve this immediately before I escalate it legally. #JioFiber #PoorService #WorstService
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Pratik (@pratikr_03) reported@reliancejio @JioCare would you care to assist me on getting my eSim converted to a physical Sim, since it’s been more than 10 days, I visited multiple Jio stores which are now Reliance Digital, and none of them have the Jio support rep to assist.
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An Independent Voice (@RKBanti) reported@JioCare Unable to send the massage. Here I'm describing the issue. I've recharged every month for Rs. 719 for 5G unlimited internet access. But this is very unfortunate that every time got 4G connectivity and the ent speed is too worst. Why you are looting us.
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Shivakumar (@ShivaKumar_00) reported@JioCare 3 days without internet and still no resolution. Your team keeps sending "technician assigned" messages, but no technician ever arrives. If you can collect bills on time, at least provide the service customers are paying for. This level of negligence is unacceptable. Fix this ASAP. #JioFiber #PoorService
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Saurabh Shukla (@msaurabhshukla) reportedJioFiber's service is pathetic. When I call customer support, the IVR just gives scripted responses with no option to speak to an assistant. Even on JioCare WhatsApp, the assistant insists on solving the issue itself
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Bhavya shukla (@bhavyaTrivedi16) reportedUnacceptable. 48+ hours of outage and Jio still has no concrete update beyond the same template message. Customers have lost productivity, time, and money. Full compensation and immediate restoration are expected. @JioCare @reliancejio
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Dr Aadil Hussain (@AadilH0) reported"Hey @JioCare what's the point of calling it 5G when it performs like 2G or 3G? Instead of just increasing tariff plans, focus on improving network quality and reliability.