Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received Jun 28, 10:12 AM GMT+5:30.
- Internet (75%)
- Phone (17%)
- Total Blackout (8%)
The latest reports from users having issues in Sūrat come from postal codes 395005 , 395007 and 394107 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 2: Problems at Reliance Jio
Reliance Jio is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
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Total Blackout | 4 days ago |
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Sūrat
|
Internet | 5 days ago |
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Sūrat
|
Internet | 13 days ago |
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Sūrat
|
Internet | 13 days ago |
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Sūrat
|
Internet | 13 days ago |
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Sūrat
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Internet | 13 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Bye Bye (@Sagar25687231) reported from Sūrat, GujaratBeware ! Jio Fibre is smartly ridiculing people. When your plan ends, they smartly convert it into postpaid, without asking the customer. The customer care says that you should have called us before the expiration of the plan to discontinue the service. #Unlawful @JioCare
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chetan sankaliya (@csankaliya) reported from Utrān, Gujarat@JioCare at this place internet speed to slow i have been complaint many times but no any resolution plzz solve this issue
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Hardik A. Patel (@hapatel2792_a) reported from Sūrat, Gujarat@reliancejio @JioCare Since last few Internet connectivity is poor, facing issue for net surfing.
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ShubhamDeore (@Shubham00097496) reported from Sūrat, GujaratHlo jio I have issues your network connection since long time whenever I call in jio then jio care advisor is tell one thing we r upgrade our service I Twitte for my issued plz solved it @reliancejio @MukeshAmbaniOf
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S.K.Kathiriya (@skkathiriya8) reported from Sūrat, Gujarat@JioCare It's 29 there was no solution for my issue I suddenly received a message that your address verification failed when no one came to verify the address. Pls. Refund my money..
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Paras Chodvadiya (@iamparas) reported from Sūrat, Gujarat@drsanu_singh @JioCare @reliancejio No, when I got the Jio 5G Welcome Offer, then after 5G signal came.
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Bhavik Bheda (@bheda_bhavik) reported from Sūrat, Gujarat@GTPL_Hathway worst service ever Pls do not buy any plan from this company @ZeeBusiness @reliancejio
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Naushad Ansari (@ansarnau) reported from Sūrat, GujaratWhen will be the issue of network, call drop and low connectivity will be solved? Even unable to complaint in jio app that much bad network. Every time executive saying network will resolve within 20 days now more than 1 years gone. @JioCare @RelianceJioCare @reliancejio
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Aarav (@AaravAp5130) reported from Sūrat, GujaratHow Poor service @JioCare No attention is paid to costomer's complaints i Complained Month Ago bt still Didn't Get Solution,facing Call Related issue As It Is, Plz Improve CCCall Service Atleast How Can Do Complain Again!! Sorry to Say sometimes WorstServices by u @reliancejio
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Aarav (@AaravAp5130) reported from Sūrat, Gujarat@JioCare I agree With Technical Issues But What About Ur Customer Care Services.. totally Failed In My Case.
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Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat@JioCare worst company bad service bad customer support
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, GujaratSwitch to @Airtel_Presence as received bad experience from @JioCare from #Jiopostpaidplus plan,
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riyaz (@PariyaniRiyaz) reported from Sūrat, Gujarat@JIOFIBER8 @JioCare I need new jio fibre connection but not allowed in my area so please help me and support to me Foy new jio gigafiber connection. My society name is : suncity Residency,opp.Bhanki Stediyum Hanuman tekri, rander,surat Pincode : 395005
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Amrendra A Mishra (@amvra2351) reported from Sūrat, Gujarat@JioCare Thanks a lot for your efforts without resolution. Now customers like me will never trouble you and your company Reliance Jio Fibre as I have already applied for refundable deposits of 6500/-and six months subscription for new plan paid on 27.6.22 operative 9/7/22.
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सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat@reliancejio give me money back your company is poor network now in surat your network not working
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Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat@reliancejio @JioCare disconnection since 10th July, shared usage statement with your team to prove. My resolution date has been extended to 22, 26 ,27th and today to 1st August. My plans ends on 12th Aug. called..mailed... I think it is time for #goodbyeJio.
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Pandav Devang (@pandav_devang) reported from Sūrat, Gujarat@JioCare Sir buy the entire @GTPLHathwayLtd company. So get it from a crap engineer who could not solve our complaint within 6 days.
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Amrendra A Mishra (@amvra2351) reported from Sūrat, Gujarat@JioCare Just received another promise from @reliancejio: With reference to Service Request Number SR00001CFJZ7 for your JioFiber Service ID 299259674078, your appointment with Jio service engineer is scheduled at your premises on 30-07-2022 : 11:00:00.
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Umakanta Pradhan (@Umakant79367992) reported from Sūrat, GujaratEvery day my net problem vary high 😭😭😭so I change my sim waht happened #jio family 0.24kb/sec my net speed @reliancejio @JioCare
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Kisshan Jariwaala (@kishanjari130) reported from Sūrat, GujaratPls somebody from @reliancejio help to recover my esim profile My main number is not working from last 3 days Jio care not respond. @JioCare @jio
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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வைஷ்ணு இந்திரா (@vaishnu_dev) reported@JioCare Already sent it when the same problem occurred before. Look at the DM.
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Rishi Solanki (@Rishi13Solanki) reportedShoutout to @reliancejio @reliancejio for 2 weeks of zero AirFibre service. Love how your support line disconnects, emails go into a black hole, and your local team is playing the blame game with your internal team over a down tower. Is this the service we pay for?
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Karthikeyan Girijanandan (@Iamkarthikbugs) reported@JioCare There are no updates on this. If your team is working on it there should be timely communication on this. Very poor customer service.
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Raman (@ramanbissa) reported@JioCare Send new jio set top box to my home my stb is defective show only 480p input i change settings still show only 480p input my number: +91-2913163453 send stb urgent video and sound quality is very bad show only 480p input
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Vishal Raj Bhatt (@vishalbhatt07) reported@JioCare It's been 2 days yet no solution. Kindly resolve the issue urgently. Waiting for resolution.
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SHIVAM GOYAL (@ShivamGoyal_j) reported@JioCare my frd having mobile number 9238806490 not working and my frd going to Jio office and they want 100 rupee bribe to restart sim my alternative number 9303333010 My Pin code office 476229
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Sunny Patel (@sunnyppatel) reported@JioCare Really frustrated with your support team. MyJio app still shows an old fiber connection that shouldn't be there. No one from customer care seems able to fix this simple issue. Can someone actually help me resolve this? #JioDown @reliancejio
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Dibyajyoti shing (@Tusarkofficial) reportedHey @JioCare @reliancejio, how long does it take to assign a single engineer? My JioFiber has been down with a red light since June 28. Ticket SR000039OSWD has seen zero progress for 5 days now. Absolute worst-in-class service support. Resolve this immediately #JioFiberDown
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Karnesh (@iamkverma) reported@JioCare what a bad service. Internet not working since last night, registered a complaint in the morning and got a time slot for tomorrow 11:11AM. The service guy said they are extremely understaffed herein Patiala and are only two people. Not to mention that he was unnecessarily rude and dismissive. Abysmal service. How are we supposed to do our office work if Internet services are disrupted for more than 36 hours at the least.
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Curious (@Varun_Dhawan3) reportedDear @JioCare My brother's Jio SIM has been deactivated because it wasn't recharged on time. He is currently in the USA pursuing his Master's degree and cannot travel to India. We contacted customer care, and they suggested verification through a video call. However, when we visited the Jio Store, they refused, saying the account holder must be present in person. Could you please help us with an alternative process to reactivate the SIM remotely? It is urgent as the number is linked to important services. Thank you