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Reliance Jio outages and service status in Sūrat, Gujarat

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Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received Aug 17, 3:43 PM GMT+5:30.
  • 86% Internet (86%)
  • 5% E-mail (5%)
  • 5% Wi-fi (5%)
  • 5% Phone (5%)

The latest reports from users having issues in Sūrat come from postal codes 395007 and 395005 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Internet 3 days ago
Sūrat Phone 7 days ago
Sūrat Internet 11 days ago
Sūrat Internet 13 days ago
Sūrat Internet 15 days ago
Sūrat Internet 16 days ago

Community Discussion

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Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • urdiips
    Dipesh Shah (@urdiips) reported from Sūrat, Gujarat

    I'm thinking to switch mobile operator @airtelindia to @reliancejio due to me and my family suffering Internet issues since last week. Hey @reliancejio, Please show me some reasonable postpaid family plan.

  • pkuldip94
    Kuldip khokhani (@pkuldip94) reported from Kāmrej, Gujarat

    @JioCare @reliancejio When will it be my area's turn from across the country? I have been waiting and asking for help since last three years but I am not getting any resolution yet. All of India is using 5G networks now and I don't even have 4G network here! Shame on you for fooling the public.

  • Drpvc
    Prashant chotalia (@Drpvc) reported from Sūrat, Gujarat

    Poorest customer care response at @reliancejio care centre at surat. @JioCare Not helping online or offline.

  • deepak_jha111
    Deepak Jha (@deepak_jha111) reported from Sūrat, Gujarat

    @JioCare Kindly advise till that time what your customer will do?

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    @JioCare @vikramsingh2211 What will you do after taking contact number of customer, you will tell sir how much your network bar, in which slot sim is, cache cleared or not, even after if you found that problem is in your network, you tell problem is temporarily or users base in your area is high 1/2

  • ismailsharif71
    Ismail Sharif (@ismailsharif71) reported from Sūrat, Gujarat

    @JioCare Though your Jio Tower is only 100 mtrs. away from our flat. Speed is disgustingly slow and only 198 same record is playing. Please do something immediately. In the guise of 5G don't ignore 4G / LTE Customers. We are also paying you.

  • creativocamaal
    Creativo Camaal (@creativocamaal) reported from Sūrat, Gujarat

    @JioCare My mobile 8169641717 no network at Ranawad Khatriwad Golwad Surat though it was full last year. Alternate no 8691891989

  • Pulkitcoolhoney
    Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat

    @JioCare worst company bad service bad customer support

  • ansarnau
    Naushad Ansari (@ansarnau) reported from Sūrat, Gujarat

    When will be the issue of network, call drop and low connectivity will be solved? Even unable to complaint in jio app that much bad network. Every time executive saying network will resolve within 20 days now more than 1 years gone. @JioCare @RelianceJioCare @reliancejio

  • kaushik_dodiya
    Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Sūrat, Gujarat

    @UnionBankTweets @RBI i do a recharge in jio @JioCare its complete more then 10 days. I have talk with union bank customer care he take a complaint and but still today i didnt get my money back. And i try to call in union bank customer care more then 5/6 time but call not connect

  • aka_TheCuriousG
    Gk (@aka_TheCuriousG) reported from Sūrat, Gujarat

    @JioCare My issue is that jio's network in particular is very bad in surat , i hopefully ported from Vodafone but that was a bad decision.

  • Pulkitcoolhoney
    Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat

    @JioCare @reliancejio @reliancegroup Jio network is soo poor not able to make call phone cuts after 1 ring

  • Riddhesh91188
    Riddhesh Sadariwala (@Riddhesh91188) reported from Sūrat, Gujarat

    Facing internet issues while I’m in my office since 3-4 days. @reliancejio @JioCare pls assist.

  • KamalMi33669986
    Kamal Mishra (@KamalMi33669986) reported from Sūrat, Gujarat

    Facing very bad internet connectivity issues nowadays with @reliancejio please fix this.

  • brizs07
    Brijesh Patel (@brizs07) reported from Olpād, Gujarat

    @reliancejio Jio internet speed is very slow. I contact customer care and complain them but there was no improvement in internet speed. ASAP please improve jio internet speed

  • fictgamer
    Manish Maurya (@fictgamer) reported from Sūrat, Gujarat

    @reliancejio It's not working in my area 🥲 I tried everything, I got the welcome offer , i updated my phone then also it's not working, I'm from surat gujarat

  • Krishulv
    सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat

    @JioCare here solve your problem early morning to getting issues I can't call to anyone because your network system is not working

  • JainSorabh3
    Jain Sorabh (@JainSorabh3) reported from Sūrat, Gujarat

    @JioCare Given u enough opportunity please proceed with the refund now , we have buisness and we are stuck because of the pathetic service. It's the height of inconvenient we suffered

  • NirajOj91192051
    Niraj Ojha (@NirajOj91192051) reported from Bhatha, Gujarat

    @reliancejio Room coverge are very bed in my area 4 g and 5 g both Plz solve issues

  • HiravaBoy
    Vijay Makavana (@HiravaBoy) reported from Sūrat, Gujarat

    Jio 5G not Working on my Infinix Hot 20 5G . This phone support 12 5G band but Jio 5G not working. I have welcome offer and 5G network city @InfinixIndia @Infinix_Mobile @JioCare

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • DrjayeshD
    J.D Dodiyar (@DrjayeshD) reported

    @JioCare installation. This level of delay and lack of communication is unacceptable. How many more days am I supposed to wait? Either complete the installation immediately or cancel the booking and issue my full refund without further delay. Please resolve this urgently.

  • super_tibs
    Subham (@super_tibs) reported

    @JioCare The concerned person came to my house and was frustrated to see that the internet is not working. He visited me last year as well and this year as well. The problem is the same. There is no solution with a pathetic service.

  • torskrashwika07
    Ashwika Toraskar (@torskrashwika07) reported

    Does anyone get these harassment calls from Jio customer care asking them to recharge their SIM? @reliancejio @JioCare

  • Parag_Gudhka
    Parag Gudhka (@Parag_Gudhka) reported

    @JioCare I am unable to connect my tv to jio fiber wifi. Tried raising grievance through mail as well, but no response. Is there any solution available? #customerservice @risingpearl

  • ShekharshivamS
    shekhar shivam (@ShekharshivamS) reported

    Hey @JioCare @reliancejio your "AI" chat & IVR have smartly blocked manual ticket raising for technician visits by pushing a fake "area outage" script. Verified with neighbours—their JioFiber works perfectly. The issue is isolated to my house @jagograhakjago kindly help

  • sameeranandana2
    sameer (@sameeranandana2) reported

    @JioCare this is not the first time I m facing this. Try to give employment to good people. Worst behavior and worst service. If you want to give a good service then take money after giving service. Please don't buy jio products. Take this request to the jio head

  • ach_bhuvan
    आचार्य भुवन (@ach_bhuvan) reported

    Jio network is worse I have applied for port but stopped to show my loyalty towards jio but jio totally upset me now I am going to prt this your customer support is out of reach of every person bye bye jio @JioCare @reliancejio @jio

  • abhayahluwalia
    abhayahluwalia (@abhayahluwalia) reported

    @JioCare It's already 48 hours since this connection is down. And No one visited my place. Also will Jio refund me for these two days without internet?

  • AnishaJalan
    Anisha (@AnishaJalan) reported

    @reliancejio how about fixing connectivity issues for a change, rather than stringing costumers along?

  • Itsmesunil1232
    Sunil (@Itsmesunil1232) reported

    @JioCare Impossible to reach the call center agent They’ve deployed a voice bot which is good for nothing just like their service team They’ve all the time to call and take advance money for relocation but can’t call - #terribleservice