Reliance Jio

Reliance Jio Outage Report in Sūrat, State of Gujarāt

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Sūrat come from postal codes 395007, 394101, 395005, 395010 and 394107.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, State of Gujarāt

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Sūrat, State of Gujarāt 03/19/2026 14:50

March 19: Problems at Reliance Jio

Reliance Jio is having issues since 06:30 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sūrat, State of Gujarāt

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

Loading map, please wait...
City Problem Type Report Time
IndiaSūrat Phone
IndiaSūrat Wi-fi
IndiaSūrat Wi-fi
IndiaSūrat Internet
IndiaSūrat Internet
IndiaSūrat Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sūrat, State of Gujarāt

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • Drpvc Prashant chotalia (@Drpvc) reported from Sūrat, State of Gujarāt

    Poorest customer care response at @reliancejio care centre at surat. @JioCare Not helping online or offline.

  • Sagar25687231 Bye Bye (@Sagar25687231) reported from Sūrat, State of Gujarāt

    Beware ! Jio Fibre is smartly ridiculing people. When your plan ends, they smartly convert it into postpaid, without asking the customer. The customer care says that you should have called us before the expiration of the plan to discontinue the service. #Unlawful @JioCare

  • rohit_nalanda रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, State of Gujarāt

    Hey @reliancejio my jio network is not stable plz help @JioCare

  • __JaiBhartiya__ X Bow 🏹 (@__JaiBhartiya__) reported from Sūrat, State of Gujarāt

    Found in My Jio App that 1 unknown is attached to my profile... Kindly help me out @JioCare

  • _Aman11_ Aman (@_Aman11_) reported from Sūrat, State of Gujarāt

    There is so much issues I’m facing in internet connection in jio fiber like it seems that 100 MBPS is a joke now and even the main office doesn’t get connected for this issues , no services or return call I received, the internet is working so poorly. @JioCare @JioFiberVoice

  • tejcku Tej Narayan (@tejcku) reported from Sūrat, State of Gujarāt

    @JioCare Please help me to get my no 9172809034

  • pandav_devang Pandav Devang (@pandav_devang) reported from Sūrat, State of Gujarāt

    Hello, @reliancejio Take a little care, because you are going to connect by being the user port of @airtelindia and #VI .Due to which there should not be any problem in your network. And all of us should take care of the old customer so that there is no problem. #Pricehike

  • mahekchawla04 Mahek Chawla (@mahekchawla04) reported from Sūrat, State of Gujarāt

    @reliancejio @RelianceJioCare my internet is not working since two days, raised a request but your service guy marked it as solved without even coming, and calling me and telling why did i raise another request. Is this kind of behaviour what we expect from jio ?

  • Kalpratna_ Sunil Patil (@Kalpratna_) reported from Sūrat, State of Gujarāt

    worst jio fiber service @reliancejio When the connection is to be given, the executive comes at home and when the problem is to be solved, then only on the phone.

  • dr_anand Dr.Anand Patel (@dr_anand) reported from Sūrat, State of Gujarāt

    @TRAI @reliancejio Whom & how i contact customer care of giga fibre for very bad service? Called customer care 4-5 times but each time my call ended,failed to file complain thru Jio App,even unable to contact executive who was in charge when i installed giga fibre. 😡😡😡😡😡

  • birhade_dipak Dipak Sahebrao Birhade (@birhade_dipak) reported from Sūrat, State of Gujarāt

    @ViCustomerCare @reliancejio @JioCare I Buy V! Postpaid Sim Card but network issue on my Home so i Port the V! Operator to Jio Operator After PORT V! Raised the Oustanding of Rs.45.52. Then Jio Operator is suspended my service because of oustanding I already Paid this amount of

  • ibhavik_patel Bhavik Patel (@ibhavik_patel) reported from Sūrat, State of Gujarāt

    Switch to @Airtel_Presence as received bad experience from @JioCare from #Jiopostpaidplus plan,

  • DKChoudhary151 Dinesh Choudhary (@DKChoudhary151) reported from Sūrat, State of Gujarāt

    Hello @reliancejio I loss my Sim card please stop my service

  • Kalpratna_ Sunil Patil (@Kalpratna_) reported from Sūrat, State of Gujarāt

    @JioCare Still issue not resolve yet

  • vipulmangroliya vipul patel (@vipulmangroliya) reported from Sūrat, State of Gujarāt

    After so many compliments still there is No solution, they always ask my number and location but doing nothing, I hate this service, this might be in our country only. @reliancejio @JioCare @_MukeshAmbani

  • pandav_devang Pandav Devang (@pandav_devang) reported from Sūrat, State of Gujarāt

    @JioCare Sir buy the entire @GTPLHathwayLtd company. So get it from a crap engineer who could not solve our complaint within 6 days.

  • DKChoudhary151 Dinesh Choudhary (@DKChoudhary151) reported from Sūrat, State of Gujarāt

    Hello @JioCare I loss my Sim card please stop my service

  • brijeshA07 Brijesh Patel (@brijeshA07) reported from Olpād, State of Gujarāt

    @JioCare the slowest network is I feel that is jio network. please try to solve network issue. there is not fault of my smart phone I already checked it. there is only issue of not only mine but also a in my family jio network.

  • brijeshA07 Brijesh Patel (@brijeshA07) reported from Olpād, State of Gujarāt

    @reliancejio the worst network of jio that I feel. not only my connection but there is my family members network connection. please ASAP try to solve problems. if u not solve this problem I have no choice to change another network & also a my family members.

  • kaushik_dodiya Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Sūrat, State of Gujarāt

    @UnionBankTweets @RBI i do a recharge in jio @JioCare its complete more then 10 days. I have talk with union bank customer care he take a complaint and but still today i didnt get my money back. And i try to call in union bank customer care more then 5/6 time but call not connect

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • nisit_shah Nisit shah (@nisit_shah) reported

    @sk_indian_real @JioCare @reliancejio Jio fiber bill system is malfunctioning. People are getting charged even they had done advance payment. I am seeing multiple customers have raised this concern but no resolution from Jio side. Are we too free to call customer care for such things and waste 1 hour.?

  • hemantchourey hemant chourey (@hemantchourey) reported

    @JioCare Not acceptable. The time taken and treatment for customers resolution is pathetic.

  • kaamchorwa Kaamchorwa (@kaamchorwa) reported

    Hi @JioCare , I have a jiofi but not the able to recharge the number linked to that . Please help.

  • kpradhan780 kalyan pradhan (@kpradhan780) reported

    @JioCare Now a days jio data speed is very slow in my area. For high speed data we recommend to use jio network but now it's useless. I don't even able to open a page very slow data speed. Why I using jio network with this 2G speed???

  • RBakshee Rakhee Bakshee (@RBakshee) reported

    Second reminder @JioCare Wi-Fi not working

  • kpradhan780 kalyan pradhan (@kpradhan780) reported

    @JioCare When I reached your customer service about this problem the only answer I got that "We working on it"

  • jay_lokhandwala Jay Lokhandwala (@jay_lokhandwala) reported

    Another day and another problem with @airtelindia now we are not able to activate the e-sim even after visiting airtel store twice, the process is so easy with @reliancejio and its done within minutes. Please look into it @Airtel_Presence

  • SanjoyT98316 Sanjoy Talukdar (@SanjoyT98316) reported

    @JioCare @murtazaatt My service is dead for 7 days. No help from Jios side. Pin 700071

  • gk21783 Ganesh Koli (@gk21783) reported

    @JioCare Our entire village’s Jio network is down from last 3 days. What a worst service. Not one but more than 1000 users are affected. Can someone look into this and confirm.

  • ar_mdanas Mohd Anas (@ar_mdanas) reported

    It's been more than a week that my Airtel broadband is down. No action has been taken till date after multiple complaints. Ground team is just making excuses. Pathetic customer care service. Switching to @reliancejio @airtelindia @Airtel_Presence