Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Sūrat, including 2 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jun 2, 7:00 AM GMT+5:30.
- Internet (64%)
- Total Blackout (14%)
- Wi-fi (14%)
- E-mail (7%)
The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 and 394101 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 2: Problems at Reliance Jio
Reliance Jio is having issues since 11:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Wi-fi | 10 hours ago |
|
Sūrat
|
Internet | 18 hours ago |
|
Sūrat
|
Internet | 3 days ago |
|
Sūrat
|
Total Blackout | 8 days ago |
|
Sūrat
|
Internet | 11 days ago |
|
Sūrat
|
Wi-fi | 12 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
-
Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Kāmrej, Gujarat@JioCare @kin10808224 3rd Class Service. Even i cant send Port sms
-
Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@oldmonksays_ @reliancejio @GoI_MeitY Your service request number is SR00001EDGX0. You will receive an update by 2022-10-12T14:36:25. To check the status of your service request using MyJio App Disconnect karava diya hai mene
-
S.K.Kathiriya (@skkathiriya8) reported from Sūrat, Gujarat@JioCare It's 29 there was no solution for my issue I suddenly received a message that your address verification failed when no one came to verify the address. Pls. Refund my money..
-
-
Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat@JioCare Issue from more than 2 months not called temporary.Increasing users is not problem u should have to look for that also,if users are more in our area & we have not getting good speed than you have not taking less amount of recharge,we are paying same as users experience good speed
-
Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat@JioCare worst company bad service bad customer support
-
Jain Sorabh (@JainSorabh3) reported from Sūrat, Gujarat@JioCare Everything is a limit, I made a terrible mistake my paying for year now it's month lost and no solution. I want my money back now.
-
Madhav Daga (@MadhavDaga2) reported from Athwa, Gujarat@reliancejio @JioCare My jio registered number - 8160847081 has not been working since the last 4 months. It is not showing the network on any of my phones. I hereby request you to kindly look into it and do the needful. Thank you! Jio Number- 8160847081 Contact- 8160535463
-
Pandav Devang (@pandav_devang) reported from Sūrat, GujaratHello, @reliancejio Take a little care, because you are going to connect by being the user port of @airtelindia and #VI .Due to which there should not be any problem in your network. And all of us should take care of the old customer so that there is no problem. #Pricehike
-
Vijay Makavana (@HiravaBoy) reported from Sūrat, GujaratJio 5G not Working on my Infinix Hot 20 5G . This phone support 12 5G band but Jio 5G not working. I have welcome offer and 5G network city @InfinixIndia @Infinix_Mobile @JioCare
-
Aarav (@AaravAp5130) reported from Sūrat, Gujarat@JioCare I agree With Technical Issues But What About Ur Customer Care Services.. totally Failed In My Case.
-
ShubhamDeore (@Shubham00097496) reported from Sūrat, GujaratHlo jio I have issues your network connection since long time whenever I call in jio then jio care advisor is tell one thing we r upgrade our service I Twitte for my issued plz solved it @reliancejio @MukeshAmbaniOf
-
Brijesh Patel (@brijeshA07) reported from Olpād, Gujarat@reliancejio the worst network of jio that I feel. not only my connection but there is my family members network connection. please ASAP try to solve problems. if u not solve this problem I have no choice to change another network & also a my family members.
-
MORADIYA JAY (@moradiyajay292) reported from Sūrat, Gujarat@JioCare I'm tweeting through someone else's internet. My jio internet is not working properly and how does I install and do so.... Third class service and app and everything pissed off the @JioCare give me some plan so I think about it @Airtel_Presence gave me the best welcome package.
-
Brijesh Patel (@brizs07) reported from Olpād, Gujarat@reliancejio Jio internet speed is very slow. I contact customer care and complain them but there was no improvement in internet speed. ASAP please improve jio internet speed
-
Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat@JioCare Dear Customer, Bill dated 01-03-2022 of Rs. 2126.36 for your Jio Corporate Account Number 900510689193 is due for immediate payment. To avoid disruption of services pay NOW through NEFT/RTGS payments/transfers by using A/C code JIOE900510689193, IFSC Code YESB0CMSNOC.
-
Yogesh Shah (@Vaniya_Boy) reported from Sūrat, Gujarat@reliancejio I am unable to browse with mobile data due to low network. Although, there was no problem happening in voice call rather than data surfing. Please do needful for full coverage. Thank you.
-
Sandesh Rawal (@SandeshRawal84) reported from Sūrat, GujaratMy hathway connection is not working and I am not able to talk with technical team also. Worst service from Hathway. My modem is not working. Please try to solve this asap, as we are working from home so it's very tough for us to survive. #complaint #plz @HathwayBrdband @JioCare
-
Naushad Ansari (@ansarnau) reported from Sūrat, GujaratWhen will be the issue of network, call drop and low connectivity will be solved? Even unable to complaint in jio app that much bad network. Every time executive saying network will resolve within 20 days now more than 1 years gone. @JioCare @RelianceJioCare @reliancejio
-
Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat@JioCare Kindly cancel the bill also if connection has been cancelled ..
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Shivam Patel (@TheShivamPatel) reported@JioCare closed the service request they raised without resolving the issue. If you can close a complaint without resolution, then please also close my relocation request. I am tired of repeated delays, rescheduling, and no actual support. Very disappointing service.
-
Vickey sarkar (@Vickey4003) reported@reliancejio My Router Is not working since morning wifi option is not showing. Outer router is defective or wire cut but neither customer care is available nor complains are being taken through chat how solve my problem my Contact number is 8340451805
-
Balram thakur (@_Balram_Thakur) reported@JioCare I have replied to you ticket created but still don’t see any refund yet also unable to see the status of service request.
-
Ashish Wakade (@ashish_wakade) reported@JioCare @reliancejio received the following sms. This is an update on your Service Request number SR000037C03P related to Network connectivity issue. We regret to inform you that your location is not covered adequately by Jio network at the moment.
-
nick (@Nick_N_Shah) reported@JioCare This is never ending line
-
Baljeet S. Juneja (@Juneja_Baljeet) reported@JioCare Now you are teaching me how to use the app??? Most pathetic support
-
Pratyus Soumyadarshi Tarai 🇮🇳 (@Pratyush_tarai_) reportedNearly One Month Since i Installed Jiofiber, There's a severe deficiency in service Router is always Red Light, The System Engineer took the otp from my phone and ran away without providing the service He is even threatening me and no help, please look in @JioCare @reliancejio
-
sarvagya dixit (@sarvagyadixit) reported@JioCare @JioCare issue still not resolved and put on hold since 2 days
-
Kumar Parveen (@kumarparveen767) reported@_MukeshAmbani @ji_nita87579 @JioCare Respected Ambani, order 17555260170490764A-01. 17725443711102412A-01 Today it has been 287 days, please tell me whether the order will come or not, all Jiomart teams are representing the service and behaviour of Dhirubhai Ambani sir.
-
ashish kumar (@AshipriyaKumar) reported@JioCare Dear Customer, With reference to Service Request number SR0000374OMX for your JioFixedVoice Number connection having JioFixedVoice Number +918035633052, we have scheduled an appointment with a Jio service engineer at your premises on 31-May-2026 between 16:00:00 - 17:00:00. To