Reliance Jio outages and service status in Sūrat, Gujarat
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received May 25, 4:46 PM GMT+5:30.
- Internet (62%)
- Total Blackout (15%)
- Wi-fi (15%)
- E-mail (8%)
The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 , 394107 and 394101 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 26: Problems at Reliance Jio
Reliance Jio is having issues since 11:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Total Blackout | 2 days ago |
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Sūrat
|
Internet | 4 days ago |
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Sūrat
|
Wi-fi | 5 days ago |
|
Sūrat
|
11 days ago | |
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Sūrat
|
Internet | 11 days ago |
|
Sūrat
|
Internet | 13 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Brijesh Patel (@brizs07) reported from Olpād, Gujarat@reliancejio Jio internet speed is very slow. I contact customer care and complain them but there was no improvement in internet speed. ASAP please improve jio internet speed
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**** (@Tuskisutariya) reported from Sūrat, Gujarat@JioCare 749 plan activated and 239 both are working same time bt 5 G not working
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Umakanta Pradhan (@Umakant79367992) reported from Sūrat, GujaratEvery day my net problem vary high 😭😭😭so I change my sim waht happened #jio family 0.24kb/sec my net speed @reliancejio @JioCare
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Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Utrān, Gujarat@JioCare @reliancejio i am at surat laskana location from tomorrow to much network issue is here. I want to port my number to other operator but i can even send sms. Really Very 3dr class service here I For This Tweet i use Vodafone Network Its Working Here.
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Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat@JioCare worst company bad service bad customer support
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, GujaratSave me from the dark hustle of your office. Big Reliance claim seems to be Failing on the ground reality. My JioFiber complaint is not cured even in 5 days @reliancejio @_MukeshAmbani
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Sunil Patil (@Kalpratna_) reported from Sūrat, Gujarat@reliancejio @JioCare know one response on my network issue query. Worthless service
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S.K.Kathiriya (@skkathiriya8) reported from Sūrat, Gujarat@JioCare It's 29 there was no solution for my issue I suddenly received a message that your address verification failed when no one came to verify the address. Pls. Refund my money..
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Sandesh Rawal (@SandeshRawal84) reported from Sūrat, Gujarat@JioCare Unlucky but your service is not available in my area.
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riyaz (@PariyaniRiyaz) reported from Sūrat, Gujarat@JIOFIBER8 @JioCare I need new jio fibre connection but not allowed in my area so please help me and support to me Foy new jio gigafiber connection. My society name is : suncity Residency,opp.Bhanki Stediyum Hanuman tekri, rander,surat Pincode : 395005
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S.K.Kathiriya (@skkathiriya8) reported from Sūrat, Gujarat@reliancejio @JioCare @JioChat It's Good News That Jio Customer Support Said we Can't Resolve Your Broadband Internet Issue. Since the last 6 days I have been facing it. First they collect Money From my side to recharge the connection then Closed my internet and now no response.
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Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat@JioCare The connection has resumed, now please extend my current plan to cover charges when the Internet was not working i.e 20 days since the connection was active( 10th July). You can access my account to check usage for this request. Writing becoz there is no response in DM.
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Dr.Anand Patel (@dr_anand) reported from Sūrat, Gujarat@TRAI @reliancejio Whom & how i contact customer care of giga fibre for very bad service? Called customer care 4-5 times but each time my call ended,failed to file complain thru Jio App,even unable to contact executive who was in charge when i installed giga fibre. 😡😡😡😡😡
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Mahek Chawla (@mahekchawla04) reported from Sūrat, Gujarat@reliancejio @RelianceJioCare my internet is not working since two days, raised a request but your service guy marked it as solved without even coming, and calling me and telling why did i raise another request. Is this kind of behaviour what we expect from jio ?
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@reliancejio With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00. Abhi tak engineer aaya nahi he
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Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat@reliancejio @JioCare Now three months has elapsed till the company need more time and telling me to have patience to sort out my issue . Jus a poor response
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat@JioCare I have 5 connection with my family i will not wait longer, if you don't provide resolution soon, within this month.
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@TajinderBagga @reliancejio @JioCare Your service request number is SR00001EDGX0. You will receive an update by 2022-10-12T14:36:25. To check the status of your service request using MyJio App, click Bagga ji mera to 30/09/2022 se bandh ho gaya he abhi tak engineer nahi aaya esi liye mene bandh karva Diya he
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Sagar Babson (@sagarso19566752) reported from Sūrat, GujaratVery rubbish service @reliancejio @JioCare New Jio Fiber connectivity has been done. The network has not been coming for 20 days.There is an employee of a Jio customer whose name is Rishi,+91 78598 01642, he doesn't even talk properly. Closed the complaint without working. 🙎
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Deepjariwala (@Deepjariwala9) reported from Sūrat, Gujarat@reliancejio Thik se 3G internet speed bhi nahi dete or 5g launch karne chale.. Worst internet speed i have ever seen on jio. No-7359164646 , location - udhna Surat
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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sushant sampat more (@MoreSushantmr) reported@JioCare Facing the same issue again with my Jio AirFiber. The MyJio app is showing restoration by 9 PM, but my work is getting seriously hampered. Requesting you to please resolve this at the earliest.
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Mohandoss T Kalathil (@Mohandosstk) reported@JioCare The engineers also don't bring proper equipment to check the fault and simply blame the voice service to be defunct. Running a diagnosis is not a big issue, which I even do myself. I need a resolution. Even the modem can be replaced and tried...but they don't do it.
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arfat zain (@arfatzain4) reported“I used a Jio SIM before, but I didn’t recharge it for a long time because I shifted from India to Dubai. I was still able to use GPay, but suddenly the network disappeared and now it says the number is invalid I’m unable to recharge or use the SIM. Please help fix this @JioCare
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Zaraki_kenpachi (@darshangowdan11) reported@JioCare @ArjunBhartiya_ Same problem here even after 5g recharge i don't get the data
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Sujit4u (@ImSujit4u) reportedDear @JioHotstar I am using this OTT from last 5 years as a prime customer but after takeover of Jio reliance i found advertisement issue and nowadays I am adviced to pay extra to avoid advertisement.i.e rs 299/-.so i decided to quit this OTT and say go **** off @reliancejio
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SAIKRISHNAN V (@v_saikrishnan) reported@JioCare With out resolving and with out service engineer visit Jio send a message stating that issue resolved. Why you people are fooling the customer. Hope Jio not capable to resolve my issue. Some times Internet coming and some times not.
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TellStories (@Dorkadi) reported@JioCare Oh hello, do not lie on broad day light. I never received a call from you guys. call me anytime any day. @JioCare
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Mi ya (@accmisa) reported@JioCare Complaint Registered on 24th may 2026. Service status showing is engineer assigned but no attempt made to contact . Also , the schedule keeps postponing to next day. Its been happening from Monday onwards. Ensure timely service or kindly disconnect the fibre .
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@good_bwoi (@good_bwoi) reportedJioFiber service down for the past 1 week. Service engineer visit always gets put on hold. I have rescheduled the visit 3 times. Never seen such pathetic service. Atleast all the customer to customer care, NO! No accountability whatsoever. @reliancejio
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Nikhil Tandel (@NikhilTandel20) reported@JioCare My router light is green but internet not working