Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Sūrat, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received May 8, 2:17 PM GMT+5:30.
- Internet (67%)
- Total Blackout (17%)
- Wi-fi (17%)
The latest reports from users having issues in Sūrat come from postal codes 395007 and 394107 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 9: Problems at Reliance Jio
Reliance Jio is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Total Blackout | 22 hours ago |
|
Sūrat
|
Internet | 6 days ago |
|
Sūrat
|
Wi-fi | 12 days ago |
|
Sūrat
|
Internet | 23 days ago |
|
Sūrat
|
Internet | 25 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Dinesh Choudhary (@DKChoudhary151) reported from Sūrat, GujaratHello @reliancejio I loss my Sim card please stop my service
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bikash tiwari (@jamundih) reported from Sūrat, Gujarat35 time complaint at #jio and #jiocare no one hearing our problem. There is slow internet since 105days at my current location as 804/1,DEVI PROCESSORS,GIDC SACHIN,SURAT 394230
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Niraj Ojha (@NirajOj91192051) reported from Bhatha, Gujarat@reliancejio Room coverge are very bed in my area 4 g and 5 g both Plz solve issues
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Dhruvan_patel (@savaliyadhruvan) reported from Utrān, GujaratSince 4 days even after repeated calls there is no resolution Jio fiber. @reliancejio @RelianceJioCare @JioCare
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Kuldip khokhani (@pkuldip94) reported from Kāmrej, Gujarat@JioCare @reliancejio When will it be my area's turn from across the country? I have been waiting and asking for help since last three years but I am not getting any resolution yet. All of India is using 5G networks now and I don't even have 4G network here! Shame on you for fooling the public.
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Sandesh Rawal (@SandeshRawal84) reported from Sūrat, Gujarat@JioCare Unlucky but your service is not available in my area.
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Kisshan Jariwaala (@kishanjari130) reported from Sūrat, GujaratPls somebody from @reliancejio help to recover my esim profile My main number is not working from last 3 days Jio care not respond. @JioCare @jio
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@caanilshekhawat @reliancejio @_MukeshAmbani With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00.
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Manan Jhaveri (@MananJhaveris) reported from Sūrat, Gujarat@reliancejio @JioCare I had applied for a connection for my office and paid the money. 2ce the appointment of the technician was given and I went there and he did not turn up. Also no one is picking up the phone now. Kindly get the problem sorted or give a refund I'll get airtel
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Creativo Camaal (@creativocamaal) reported from Sūrat, Gujarat@JioCare My mobile 8169641717 no network at Ranawad Khatriwad Golwad Surat though it was full last year. Alternate no 8691891989
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Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat@reliancejio @JioCare disconnection since 10th July, shared usage statement with your team to prove. My resolution date has been extended to 22, 26 ,27th and today to 1st August. My plans ends on 12th Aug. called..mailed... I think it is time for #goodbyeJio.
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Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat@JioCare @reliancejio @reliancegroup Jio network is soo poor not able to make call phone cuts after 1 ring
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सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat@reliancejio dear jio why you doing frod with customer here your network and calling systems is hack...how do I work without net n calling system
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Ismail Sharif (@ismailsharif71) reported from Sūrat, Gujarat@reliancejio @JioCare Your customer care is disgusting. I just want to request for closer of old free Jio Sim 7990616667 and they took me for merry go round. Now don't tell me anything else I'm more concerned about my security just close this number permanently NOW.
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Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat@JioCare Kindly cancel the bill also if connection has been cancelled ..
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Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Utrān, Gujarat@JioCare @reliancejio i am at surat laskana location from tomorrow to much network issue is here. I want to port my number to other operator but i can even send sms. Really Very 3dr class service here I For This Tweet i use Vodafone Network Its Working Here.
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Riddhesh Sadariwala (@Riddhesh91188) reported from Sūrat, GujaratFacing issues again, nothing loads on the cellular network @JioCare @reliancejio
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Deepjariwala (@Deepjariwala9) reported from Sūrat, Gujarat@reliancejio Thik se 3G internet speed bhi nahi dete or 5g launch karne chale.. Worst internet speed i have ever seen on jio. No-7359164646 , location - udhna Surat
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Ranjan Pathak (@1ranjanpathak) reported from Sūrat, Gujarat@JioCare @vishaljaiswal And if the first call is an emergency call then should we have to wait for your announcement to finish and then u connect our call till then person may die also. Which customer has asked you to start this type of announcement. and by the way it's not for only 01st call only.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Utpal (@utpal_acharya) reported@JioCare I have been a JioFiber subscriber for a long time. On 06-04-2026, I lodged a complaint (Service Request ID: SR0000357QR3) regarding the disconnection of my JioFiber (No. +91-3817960450). The scheduled date for the engineer’s visit was 7-4-26, but no one has come.
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DIL-SCOOP 🇮🇳 (@pradeeppal1718) reported@JioCare What a bad service you have, neither your internet is working nor calls are being made. Time to move to another network
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Sanjay Vishwakarma (@sanjayvkarma) reported@JioCare The same statement you guys using that if you have refund , what means that ? I have paid you during booking. I need my refund in my source account. There too many service request created from your end , I don’t know, what you guys doing. @reliancejio , Refund my amount!
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Kabhi Jain (@Kabhi_Chinu) reported@JioCare @reliancejio Please stop AI Bots for calling 199,198 AI bots don't transfer the call to Human executive Humble Request Stop AI Bots We can't reach customer care #Jioaibots #Jio #Stopaibots
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uday Chakma (@chakam_uday) reported@JioCare Dear #Ambanis, I'm going to file a case in consumer court. Enough is enough. Your never ending one month is hampering my online work. Thrice a week your network goes off. Your team also remains unresponsive. Why sud i recharge when I can't use ur service??
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Infidel Zionist (@InfidelZionist) reported@JioCare 27th April 5pm do I have to keep repeating myself? It has been 1 week now and still no solution. Please refund the money.
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समर पाटील (@realmeramukaka) reported@JioCare Understand the issue first. The cancellation happened because of poor hardware quality and non availability of proper hardware.
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Devji Sandha (@devji_sand61116) reported@JioCare Hi Shradha, it’s already been 48+ hours with only automated updates. Please share the exact issue and a confirmed resolution timeline. Need urgent action.
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Praveen (@vibe_of_love) reportedDear @JioCare @reliancejio there is big event going on at Ghadani Tq.Nakhtrana Dist Bhuj There is gathering of around 10000 people arrived to attend program from today to 12th of this mont There is issue of network {congestion} and internet please rectify ASAP
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Aishverya Khoti (@Aishverya) reportedJioFiber Wi-Fi services have been down since 5th May, and despite multiple follow-ups, there’s still no proper resolution or support from the service center. Extremely disappointing and frustrating experience. SR No: SR0000359O99 @JioCare