Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 3 outage signals in the last 24 hours around Sūrat, including 3 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jul 27, 11:19 AM GMT+5:30.
- Internet (84%)
- Total Blackout (6%)
- Wi-fi (6%)
- E-mail (3%)
The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 and 394107 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 27: Problems at Reliance Jio
Reliance Jio is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Internet | 2 hours ago |
|
Sūrat
|
Internet | 13 hours ago |
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Sūrat
|
Wi-fi | 20 hours ago |
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Sūrat
|
Internet | 2 days ago |
|
Sūrat
|
Internet | 3 days ago |
|
Sūrat
|
Internet | 3 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@JioCare @reliancejio With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-10-04:17:00:00.
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Paras Chodvadiya (@iamparas) reported from Sūrat, Gujarat@drsanu_singh @JioCare @reliancejio No, when I got the Jio 5G Welcome Offer, then after 5G signal came.
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Abhay Mehta (@abhaymehta) reported from Sūrat, Gujarat@reliancejio @JioCare while aiming to be the number 1 telecom service in india, customer service was definitely not on its mind. Jaisa naam waisa kaam. #JioFiberChorHai
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X Bow 🏹 (@__JaiBhartiya__) reported from Sūrat, GujaratFound in My Jio App that 1 unknown is attached to my profile... Kindly help me out @JioCare
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Mahek Chawla (@mahekchawla04) reported from Sūrat, Gujarat@reliancejio @RelianceJioCare my internet is not working since two days, raised a request but your service guy marked it as solved without even coming, and calling me and telling why did i raise another request. Is this kind of behaviour what we expect from jio ?
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Ranjan Pathak (@1ranjanpathak) reported from Sūrat, Gujarat@JioCare @vishaljaiswal And if the first call is an emergency call then should we have to wait for your announcement to finish and then u connect our call till then person may die also. Which customer has asked you to start this type of announcement. and by the way it's not for only 01st call only.
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Jitendra Bharti (@Jitendr14302402) reported from Sūrat, GujaratSince 20days and the problem of network getting off continues..@JioCare @airtelindia
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Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat@JioCare @reliancejio @reliancegroup Jio network is soo poor not able to make call phone cuts after 1 ring
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat@GabbbarSingh @reliancejio my network not in 5G
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, GujaratHello @reliancejio My no not update in 5G But I live in 5G network area ... Plz upgrade my jio number
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Aman (@_Aman11_) reported from Sūrat, GujaratThere is so much issues I’m facing in internet connection in jio fiber like it seems that 100 MBPS is a joke now and even the main office doesn’t get connected for this issues , no services or return call I received, the internet is working so poorly. @JioCare @JioFiberVoice
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Pandav Devang (@pandav_devang) reported from Sūrat, Gujarat@JioCare Sir buy the entire @GTPLHathwayLtd company. So get it from a crap engineer who could not solve our complaint within 6 days.
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Amrendra A Mishra (@amvra2351) reported from Sūrat, Gujarat@JioCare Just received another promise from @reliancejio: With reference to Service Request Number SR00001CFJZ7 for your JioFiber Service ID 299259674078, your appointment with Jio service engineer is scheduled at your premises on 30-07-2022 : 11:00:00.
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Harish Patil (@harishpatil9511) reported from Sūrat, Gujarat@reliancejio my jio number 8888244233 I recently contacted customer care but they did not have a respectful response and my issue still has not resolved jio is a reputed company ? 😡😡😡
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MORADIYA JAY (@moradiyajay292) reported from Sūrat, Gujarat@JioCare I'm tweeting through someone else's internet. My jio internet is not working properly and how does I install and do so.... Third class service and app and everything pissed off the @JioCare give me some plan so I think about it @Airtel_Presence gave me the best welcome package.
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Jain Sorabh (@JainSorabh3) reported from Sūrat, Gujarat@JioCare Everything is a limit, I made a terrible mistake my paying for year now it's month lost and no solution. I want my money back now.
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Riddhesh Sadariwala (@Riddhesh91188) reported from Sūrat, GujaratFacing internet issues while I’m in my office since 3-4 days. @reliancejio @JioCare pls assist.
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सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat@reliancejio give me money back your company is poor network now in surat your network not working
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Ismail Sharif (@ismailsharif71) reported from Sūrat, Gujarat@reliancejio @JioCare Your customer care is disgusting. I just want to request for closer of old free Jio Sim 7990616667 and they took me for merry go round. Now don't tell me anything else I'm more concerned about my security just close this number permanently NOW.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Bhavik Purohit🇮🇳 (@bhavikpurohit23) reported@JioCare airfiber is not working since Friday previously appointment was scheduled for Saturday then automatically it was rescheduled for Tuesday. Our business is hampering of you cannot provide service at time then what is the use of partnering with a brand.
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Nithish (@Nithishpk5) reported@JioCare This is a CONSTANT issue. After my last complaint it worked for 20 days; now for 5 days I’m getting 400 Kbps–7 Mbps on 30 Mbps. JioFiber worked flawlessly for 3 years, AirFiber has issues since day 1. I am Exhausted! Please people don’t buy this
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Rajesh (@rdkushvaha) reported@JioCare Does your temporary issues will provide me relief on recharge? Mukesh don't even provide us 1min extra after validity exhausted then why should I bare with you?. Either provide me extra validity or amount for those days.
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Deepanshu Mishra (@Deepanshu_001) reported@JioCare The issue has been noted since July 22 every time slot booked but no one engineer come to install and we have to call multiple times to calling team to reschedule the highest authority escalation team cannot resolve this, you cannot send a simple engineer to install a connection
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dheer (@proud_hinduboy) reported@JioCare I have not received any satifactory resolution from you. Are yiu trying to make Fool of your customers?
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Viral Food Recepies (@Viralfoodrecipi) reported@JioCare This is not a good or satisfactory service. My family member have 5g network in their phone and sitting beside me. I have 4g. What type of service is this? If I have 5g phn already why I will suffer in browsing and paying unnecessarily
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Shashi.... (@sbbudihal) reported@JioCare it's been 2 weeks no resolution, everytime send email to close saying resolved without proper reasoning or justification,shared the requested screenshot more than five times on private message, why so careless, lethargic attitude to resolve the issue??
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Abhishek Roychowdhury (@abhi8961) reported@JioCare Its been 3 days nothing is happening. Why you are not booking a service request or sending a techinician?
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Argha Das (@arghadasmsd) reported@JioCare Are you mad?Till now install not done .only booking completed.cancel immediately either moving to national consumer forum
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Bibhu 🇮🇳 (@BibhudattaSwain) reportedPlease send an engineer urgently. The device is not working. Location: Jagannath Temple, Lingaraj Vihar, Pokhariput, Bhubaneswar – 751020 JioFixedVoice Number +916743182938 @JioCare I've sent you a DM. Please check