Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and E-mail.
- The most recent signal from this area was received May 25, 4:46 PM GMT+5:30.
- Internet (67%)
- Total Blackout (17%)
- E-mail (8%)
- Wi-fi (8%)
The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 and 394101 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 30: Problems at Reliance Jio
Reliance Jio is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Total Blackout | 5 days ago |
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Sūrat
|
Internet | 7 days ago |
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Sūrat
|
Wi-fi | 9 days ago |
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Sūrat
|
15 days ago | |
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Sūrat
|
Internet | 15 days ago |
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Sūrat
|
Internet | 16 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Utrān, Gujarat@JioCare @reliancejio i am at surat laskana location from tomorrow to much network issue is here. I want to port my number to other operator but i can even send sms. Really Very 3dr class service here I For This Tweet i use Vodafone Network Its Working Here.
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@JioCare With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00. Abhi tak koi engineer aaya nahi he
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Aman (@_Aman11_) reported from Sūrat, GujaratThere is so much issues I’m facing in internet connection in jio fiber like it seems that 100 MBPS is a joke now and even the main office doesn’t get connected for this issues , no services or return call I received, the internet is working so poorly. @JioCare @JioFiberVoice
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Ismail Sharif (@ismailsharif71) reported from Sūrat, Gujarat@JioCare Though your Jio Tower is only 100 mtrs. away from our flat. Speed is disgustingly slow and only 198 same record is playing. Please do something immediately. In the guise of 5G don't ignore 4G / LTE Customers. We are also paying you.
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Dipesh Shah (@urdiips) reported from Sūrat, GujaratI'm thinking to switch mobile operator @airtelindia to @reliancejio due to me and my family suffering Internet issues since last week. Hey @reliancejio, Please show me some reasonable postpaid family plan.
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Deepjariwala (@Deepjariwala9) reported from Sūrat, Gujarat@reliancejio Thik se 3G internet speed bhi nahi dete or 5g launch karne chale.. Worst internet speed i have ever seen on jio. No-7359164646 , location - udhna Surat
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Dipak Sahebrao Birhade (@birhade_dipak) reported from Sūrat, Gujarat@ViCustomerCare @reliancejio @JioCare I Buy V! Postpaid Sim Card but network issue on my Home so i Port the V! Operator to Jio Operator After PORT V! Raised the Oustanding of Rs.45.52. Then Jio Operator is suspended my service because of oustanding I already Paid this amount of
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Manish Maurya (@fictgamer) reported from Sūrat, Gujarat@reliancejio It's not working in my area 🥲 I tried everything, I got the welcome offer , i updated my phone then also it's not working, I'm from surat gujarat
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Niraj Ojha (@NirajOj91192051) reported from Bhatha, Gujarat@reliancejio Room coverge are very bed in my area 4 g and 5 g both Plz solve issues
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mukund kheni (@KheniMukund) reported from Sūrat, Gujarat@JioCare I connect many times bus i do not get any solution from your end Every time i get a time periods and not get any solution at least one time
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ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, GujaratIf the internet can be slow due to Overcrowding it should not be done even during the day Because there are very few users during the day time. @JioCare
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Meet Patel (@MeetPat35968731) reported from Sūrat, GujaratI am Meet Patel..Jio customer.. The Jio network has suddenly stopped coming from the area in which I live. Jio network has gone from an area of 500 meters around my house. I have complained in Jio since last 3 days. But there is no solution yet.#reliancejio #jiopoorservice #jio
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Sunil Patil (@Kalpratna_) reported from Sūrat, Gujaratworst jio fiber service @reliancejio When the connection is to be given, the executive comes at home and when the problem is to be solved, then only on the phone.
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Amrendra A Mishra (@amvra2351) reported from Sūrat, Gujarat@JioCare Just received another promise from @reliancejio: With reference to Service Request Number SR00001CFJZ7 for your JioFiber Service ID 299259674078, your appointment with Jio service engineer is scheduled at your premises on 30-07-2022 : 11:00:00.
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Kuldip khokhani (@pkuldip94) reported from Kāmrej, Gujarat@JioCare @reliancejio When will it be my area's turn from across the country? I have been waiting and asking for help since last three years but I am not getting any resolution yet. All of India is using 5G networks now and I don't even have 4G network here! Shame on you for fooling the public.
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@TajinderBagga @reliancejio @JioCare Your service request number is SR00001EDGX0. You will receive an update by 2022-10-12T14:36:25. To check the status of your service request using MyJio App, click Bagga ji mera to 30/09/2022 se bandh ho gaya he abhi tak engineer nahi aaya esi liye mene bandh karva Diya he
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Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat@reliancejio @JioCare disconnection since 10th July, shared usage statement with your team to prove. My resolution date has been extended to 22, 26 ,27th and today to 1st August. My plans ends on 12th Aug. called..mailed... I think it is time for #goodbyeJio.
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Sandesh Rawal (@SandeshRawal84) reported from Sūrat, GujaratMy hathway connection is not working and I am not able to talk with technical team also. Worst service from Hathway. My modem is not working. Please try to solve this asap, as we are working from home so it's very tough for us to survive. #complaint #plz @HathwayBrdband @JioCare
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Naushad Ansari (@ansarnau) reported from Sūrat, GujaratWhen will be the issue of network, call drop and low connectivity will be solved? Even unable to complaint in jio app that much bad network. Every time executive saying network will resolve within 20 days now more than 1 years gone. @JioCare @RelianceJioCare @reliancejio
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Birdseye (@Dilip69141568) reported@JioCare internet is not working from last 2 days and I am not able connect to the customer service pathetic service.
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Amit Gowala (@amitgo2) reportedBada he #madarchod network service he #jio ka @JioCare #thuuuu
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Ajit (@AjitXperience) reportedMy JioAirFiber order NO0001DOBG88 is still pending after KYC and payment. I have been trying to contact support since morning on 18008969999 but no one is responding. Please arrange installation within 24 hours. @JioCare @reliancejio
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disturbed citizen (@inamwani09) reported@JioCare @reliancejio I am facing network congestion in my area from last 6 months now. Every time i try to reach out to customer care call gets disconnected saying it ll be resolved soon. Can you have someone reach out to me before i decide to toss out the device.
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Karan Khanna (@mrkhannaa) reported@JioCare Today marks the 3rd day of my complaint that was registered via email. We are a business account and there has been almost no support either via the call centre or the on ground team. Our business operations have come to a halt because of this issue. 1/N
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s.wasim005 (@swasim005) reported@JioCare @reliancejio Very disappointed with JioFiber serv. I raised relocation req & it was rescheduled today. No technician visited, bt request was cancelled remark "Cust Nt Interested." It is unacceptable. I'm waiting for the installation. Plz immdt help of req. #JioFiber
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Manojit Manna (@manojitmanna92) reported@reliancejio @JioCare @TRAI I am facing a huge network issue. The network signal is available, but whenever someone tries to call me, my number shows “not reachable.” After some time, I receive only the missed call SMS notification. This problem is happening repeatedly and
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Vijayakumar Suryanarayanan (@svijayiyer) reported@JioCare - still no one called. Issue not t resolved. Service Request number SR00002LEE0I we have scheduled an appointment with a Jio service engineer at your premises on 29-May-2026 between 16:00:00 - 17:00:
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Kishore (@kitchu241) reported@JioCare Days are passing, yet this issue remains unresolved despite repeated follow-ups. A basic broadband issue should not take this long to fix. Pathetic service, poor communication, and 0 accountability. Escalating to senior management pls intervene immediately. @JioFiber @reliancejio
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Amiya (@Amiya4Odisha) reportedHey @JioCare what's happening? Sometime network becomes unavailable in my area. Currently showing 4G and network point 1