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Reliance Jio

Reliance Jio Outage Report in Sūrat, Gujarat

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 , 395010 and 394107 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Reliance Jio

Reliance Jio is having issues since 10:50 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 60% Internet (60%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Internet 3 days ago
Sūrat Internet 3 days ago
Sūrat Internet 9 days ago
Sūrat Internet 11 days ago
Sūrat Phone 18 days ago
Sūrat Wi-fi 18 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • ashokdhanak5
    ashok dhanak (@ashokdhanak5) reported from Sūrat, Gujarat

    @JioCare @reliancejio worst customer service

  • ashokdhanak5
    ashok dhanak (@ashokdhanak5) reported from Sūrat, Gujarat

    @JioCare Always problems

  • chitrank89
    Chitrank Chandak (@chitrank89) reported from Sūrat, Gujarat

    @JioCare @reliancejio Please improvise network coverage by installing some network extenders inside Globale Textile Market, Nr Smimer Hospital, Ring Road, Surat - 395002 Problem: Poor Network Signal and No voice/data service at the location internally Contact: 9426158280

  • angeltouch4u
    Nayan surati (@angeltouch4u) reported from Sūrat, Gujarat

    @JioCare @PawanSanatani Honestly, JIO IS ZERO. My brother use it but the jio network is disappear in his home and he is living on ground floor. Very strange.

  • sanjaysutariya1
    Sanjay Sutariya (@sanjaysutariya1) reported from Sūrat, Gujarat

    Jio very very bad experience @JioCare @reliancejio @TRAI call 8000329956...

  • ashokdhanak5
    ashok dhanak (@ashokdhanak5) reported from Sūrat, Gujarat

    @JioCare @TRAI @reliancejio this two number +91 99740 95352 and 9825763999 how many times are solved my problems

  • chitrank89
    Chitrank Chandak (@chitrank89) reported from Sūrat, Gujarat

    @JioCare @reliancejio Pathetic service and network issues most of the places in Surat

  • amanparakh
    Aman Parakh 🇮🇳 (@amanparakh) reported from Sūrat, Gujarat

    @JioCare I'm having network issues. At times, the call don't connect. I've to put airplane on & off in order to do calls. Please check to it! Also, when the call gets connected & the opp person picks up the call, in a fraction of seconds the call gets blank! I've to cut & recall.

  • MukeshT19865991
    The Mukesh Tiwari (@MukeshT19865991) reported from Sūrat, Gujarat

    This location very poor network for jio very slow working and other networks very good why problems bad service jio this time starting time is the good networks @reliancejio @JioCare @Mukeshambani_1 @lSHAAMBANI @ZeeNews @abpnewstv

  • AmitVaghani7
    Amit Vaghani (@AmitVaghani7) reported from Kāmrej, Gujarat

    Hello Sir Jio 4G network is very poor. My jio Number is 7878711767 many time Complains regarding Internet connectivity but i not get Solution. Help me .... @reliancejio @JioCare @reliancegroup @anmol_ambani @Shashipedia @AmbaniTina @JioSaavn

  • RakeshP52688959
    Rakesh Patel (@RakeshP52688959) reported from Olpād, Gujarat

    @JioCare in my area not coverage network and internet. Checked it. Since 6.30 pm

  • fun2sshh
    Parvez M Shaikh (@fun2sshh) reported from Sūrat, Gujarat

    @HarshDahiya @Airtel_Presence @reliancejio @JioCare Also if you are heavy data user jio is no good for you. Credit limit is also very bad.

  • sank0208
    Sandeep Kushwaha (@sank0208) reported from Sūrat, Gujarat

    @reliancejio @JioCare Very bad experience with jio network and also with customer service executive. More than 1 month has been passed but they do not reply me. My internet speed is too bad that even website ia not running.

  • NiharDhakan
    Nihar Dhakan (@NiharDhakan) reported from Sūrat, Gujarat

    Repeatedly, again and again have to convert my network to aeroplane mode before making call. This issue facing by me at every place, city where #jio network is available. Seriously dissatisfied with service. @reliancejio @JioCare

  • faizal_min
    FAIZAL SHAIKH (@faizal_min) reported from Sūrat, Gujarat

    world's best third class network is jio... jio has no speed ,, jio has no powerful network, jio has very very slow...@reliancejio @JioCare @AmbaniTina @ambani @anmol_ambani @Shashipedia @ambaninitaa @ambani

  • ashokdhanak5
    ashok dhanak (@ashokdhanak5) reported from Sūrat, Gujarat

    @JioCare worst customer service

  • nirakar1989
    Nirakar Mallick (@nirakar1989) reported from Kadodara, Gujarat

    Jio network very poor in my office @reliancejio @TRAI @rsprasad @RelianceMobile

  • chitrank89
    Chitrank Chandak (@chitrank89) reported from Sūrat, Gujarat

    @JioCare @reliancejio Please improvise network coverage by installing some network extenders inside Globale Textile Market, Nr Smimer Hospital, Ring Road, Surat - 395002 Problem: Poor Network Signal and No voice/data service at the location internally Contact: 9426158280

  • MukeshT19865991
    The Mukesh Tiwari (@MukeshT19865991) reported from Sūrat, Gujarat

    jio network is the very bad network in word how bhangar short out network problem and same charege for other networks why bad service why why why @lSHAAMBANI @Mukeshambani_1 @TheNitaAmbani @myogiadityanath @narendramodi @ZeeNews @CNNnews18 @aajtak @BJP4India @reliancejio @JioCare

  • sanjaysutariya1
    Sanjay Sutariya (@sanjaysutariya1) reported from Sūrat, Gujarat

    @VodafoneIN @JioCare Vodafone cheat customer name of unlimited local and STD ..when I call 1860 xxx xxx this kind of service number Vodafone charge me from main balance very bad and fake... when I call from my brothers Jio number its freeee@TRAI @DoT_India

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • ravikanth2025
    ravikanth (@ravikanth2025) reported

    @JioCare worst service ever !!!

  • saivarunkolluru
    SAI VARUN (@saivarunkolluru) reported

    @JioCare That is the issue been 4 days but no resolution

  • sourav_1407
    Sourav (@sourav_1407) reported

    @JioCinema @JioCare @reliancejio Could not watch the penalty shot as your app got hung. You can't handle the load and have not been able to fix anything since day 1 of FIFA World Cup. Worst experience. #jiocinema

  • bjrsahu
    Bharat Jyoti Ranjan Sahu, Ph.D. (@bjrsahu) reported

    @reliancejio Internet connectivity is consistently down at ITER, Jagamohan Nagar. User density is high. Please take necessary action. Thousands users pay you not for low QoS. @JioOdisha

  • DrShyamSundar17
    Dr Shyam Sundar (@DrShyamSundar17) reported

    @reliancejio @JioCare thanks to super slow jio 5g, now my internet takes 40 mins to download 9.7 Mb file.

  • SoumyaR00420500
    Soumya Ranjan Behera (@SoumyaR00420500) reported

    @reliancejio Dear sir, I applied for new jioFi connection which ref order no. Is 778660073421 which amount was i paid on 18th of November 2022. But still No-one is comes to my place for installation. Is this your customer service.

  • ShrikantBajpai1
    SHRI🇮🇳 (@ShrikantBajpai1) reported

    Showing match coverage has ended, please help. @JioCinema @reliancejio #FIFAWorldCup #PORvsGHA

  • MohdArshadZiya
    Mohd Arshad Ziya (@MohdArshadZiya) reported

    Hey @XiaomiIndia I have Xiaomi 11T pro and have invitation from @reliancejio @JioCare but I am not able to connect on 5G network, automatically or manually. Please check issue and resolve this problem.

  • VigUtsav
    Utsav Vig (@VigUtsav) reported

    @JioCinema the worst @FIFAWorldCup streaming! Y stream it when u can’t handle the load. @reliancejio

  • ravikanth2025
    ravikanth (@ravikanth2025) reported

    @reliancejio kindly help me with jio fiber there is zero response from @JioCare and customer care people are not even bothered to look into issue