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Reliance Jio outages and service status in Sūrat, Gujarat

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Jul 18, 10:27 PM GMT+5:30.
  • 85% Internet (85%)
  • 10% Total Blackout (10%)
  • 5% Wi-fi (5%)

The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 and 394107 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 21: Problems at Reliance Jio

Reliance Jio is having issues since 03:30 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Internet 3 days ago
Sūrat Internet 4 days ago
Sūrat Internet 7 days ago
Sūrat Wi-fi 7 days ago
Sūrat Internet 10 days ago
Sūrat Internet 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • pandav_devang
    Pandav Devang (@pandav_devang) reported from Sūrat, Gujarat

    @JioCare Sir buy the entire @GTPLHathwayLtd company. So get it from a crap engineer who could not solve our complaint within 6 days.

  • Jinayp
    Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat

    @reliancejio @JioCare Now three months has elapsed till the company need more time and telling me to have patience to sort out my issue . Jus a poor response

  • Fattemohamed1
    Fattemohamed (@Fattemohamed1) reported from Sūrat, Gujarat

    @reliancejio Incoming Call Voice Issue?

  • Pulkitcoolhoney
    Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat

    @JioCare worst company bad service bad customer support

  • ShubhamNagarji2
    Shubham Nagarji (@ShubhamNagarji2) reported from Sūrat, Gujarat

    @JioCare I'm facing some serious issues with your network please help me ASAP.

  • creativocamaal
    Creativo Camaal (@creativocamaal) reported from Sūrat, Gujarat

    @JioCare My mobile 8169641717 no network at Ranawad Khatriwad Golwad Surat though it was full last year. Alternate no 8691891989

  • HMaiwala
    Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat

    @JioCare The connection has resumed, now please extend my current plan to cover charges when the Internet was not working i.e 20 days since the connection was active( 10th July). You can access my account to check usage for this request. Writing becoz there is no response in DM.

  • Vaniya_Boy
    Yogesh Shah (@Vaniya_Boy) reported from Sūrat, Gujarat

    @reliancejio I am unable to browse with mobile data due to low network. Although, there was no problem happening in voice call rather than data surfing. Please do needful for full coverage. Thank you.

  • bhadreshv1993
    ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujarat

    If I make a call to Customer Care, my call is automatically rejected. What I know is that this is the best network in India. When we recharged the plan we were not told in any way that the internet could be shut down at night. and i’ve been tweet for the last 3 days. @JioCare

  • MadhavDaga2
    Madhav Daga (@MadhavDaga2) reported from Athwa, Gujarat

    @reliancejio @JioCare My jio registered number - 8160847081 has not been working since the last 4 months. It is not showing the network on any of my phones. I hereby request you to kindly look into it and do the needful. Thank you! Jio Number- 8160847081 Contact- 8160535463

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @caanilshekhawat @reliancejio @_MukeshAmbani With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00.

  • KheniMukund
    mukund kheni (@KheniMukund) reported from Sūrat, Gujarat

    @JioCare I connect many times bus i do not get any solution from your end Every time i get a time periods and not get any solution at least one time

  • skkathiriya8
    S.K.Kathiriya (@skkathiriya8) reported from Sūrat, Gujarat

    @reliancejio @JioCare @JioChat It's Good News That Jio Customer Support Said we Can't Resolve Your Broadband Internet Issue. Since the last 6 days I have been facing it. First they collect Money From my side to recharge the connection then Closed my internet and now no response.

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    @JioCare 24+ h completed Not sending jio true 5G popup in my number Plz upgrade my number in 5G network area Plz help @JioCare

  • Pulkitcoolhoney
    Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat

    Hi Friends Need a Help I want to port My Jio number in other network @JioCare @reliancejio @reliancegroup i m facing network issue on my jio number & i am got getting solution from 1 month

  • JainSorabh3
    Jain Sorabh (@JainSorabh3) reported from Sūrat, Gujarat

    @JioCare Everything is a limit, I made a terrible mistake my paying for year now it's month lost and no solution. I want my money back now.

  • 9033740275
    hiren devganiya (@9033740275) reported from Sūrat, Gujarat

    @Airtel_Presence @airtelindia i need airtel black plan and I am dm to you my info but no one any person reach me you can help me? @JioCare

  • aka_TheCuriousG
    Gk (@aka_TheCuriousG) reported from Sūrat, Gujarat

    @JioCare My issue is that jio's network in particular is very bad in surat , i hopefully ported from Vodafone but that was a bad decision.

  • SandeshRawal84
    Sandesh Rawal (@SandeshRawal84) reported from Sūrat, Gujarat

    @JioCare Unlucky but your service is not available in my area.

  • Jinayp
    Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat

    @JioCare @reliancejio @TRAI The Service of Reliance is worst experience till now they have taken more than 45 days for my issue till I feedback or resolution given to us for my Complain regarding disconnection of business account of Jio Not advisable to any one to take it

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • litesh_yadu
    Litesh Yadu (@litesh_yadu) reported

    @JioCare My Jio internet keeps buffering and disconnecting all the time. Very unstable connection, even basic browsing is frustrating. Please resolve this urgently! #JioProblems #JioDown

  • panda_chinmaya
    Chinmaya Panda (@panda_chinmaya) reported

    @JioCare seems like you don’t really care to answer customer. There is no official info about faulty power adapter replacement for WiFi router. Strangely service person asking to pay ₹399 to personal account no receipt & product without any packaging @reliancejio @jagograhakjago

  • swasti_khaitan
    Swasti Khaitan (@swasti_khaitan) reported

    @JioCare Our jio fiber connection is not working. Kindly fix it. Matter urgent.

  • wellknownpandit
    Ashutosh Tiwari (@wellknownpandit) reported

    Why my 4g data get exhausted when my phone is having 5g network and also showing jio 5g what the catch?? @JioCare

  • SarajitBanik1
    Sarajit Banik (@SarajitBanik1) reported

    @JioCare My main concern is 4G, 5G and calling connectivity. AirFiber is secondary because I rely on my mobile outside home. I've shared all details in DM. The Appellate Desk said a state level complaint would be raised, but no SR appears in the app. It's been a week no update.

  • atish_ajgekar
    Atish Ajgekar (@atish_ajgekar) reported

    @JioCare Hi Shrikant, I got a call from Jio Customer Support last night. I was told requested to ignore the re-verification messages and that the number would get deactivated automatically after 45- Days. Please make sure the emails and SMSs stop after July 2026.

  • vishwajith28
    Vishwajith🌳🇮🇳 (@vishwajith28) reported

    @JioCare iam facing worst network in my area no signal since night . If it rains signal will be gone & i live in tier 2 district head quarters. This is the poor service of jio. Not this time every time if it is raining signal is gone even i can't access 4G

  • JigyaasuJourney
    Singh (@JigyaasuJourney) reported

    @reliancejio @JioCare there is no Internet in my building since one week and engineer is not ready to resolve the issue

  • VanshSharm20875
    Vansh Sharma (@VanshSharm20875) reported

    @JioCare @reliancejio Installation tech Dheeraj (8091436621) took the OTP without verifying the connection worked, and eKYC exec Suraj Singh (9317474072) rushed the activation. I’ve been raising SRs via MyJio Diagnostics and calling support for 4 days with ZERO help.

  • TJ30009
    TJ (@TJ30009) reported

    @JioCare Order Reference Number NO0001EQ25PQ. Home delivery of sim not happening. The concerned person not lifting call even after several attempts. Called their office, again no response.If initial response is itself so pathetic,what will you support going further?Unprofessional