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Reliance Jio outages and service status in Sūrat, Gujarat

Service-wide status: Reliance Jio

No problems detected

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Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Sūrat, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • Latest local activity: Sep 22, 3:12 PM GMT+5:30.

Share of direct reports from this area over the past 30 days.

  • 67% Internet (67%)
  • 22% Phone (22%)
  • 11% Total Blackout (11%)

The latest reports from users having issues in Sūrat come from postal codes 395005 , 395007 and 394101 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, Gujarat

Reliance Jio signals over the past 24 hours, with local activity from Sūrat, Gujarat and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

  • Service-wide signals
  • Sūrat, Gujarat and nearby areas
  • Service-wide baseline

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Phone 18 hours ago
Sūrat Internet 3 days ago
Sūrat Internet 10 days ago
Sūrat Total Blackout 11 days ago
Sūrat Internet 11 days ago
Sūrat Internet 13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • Jitendr14302402
    Jitendra Bharti (@Jitendr14302402) reported from Sūrat, Gujarat

    Since 20days and the problem of network getting off continues..@JioCare @airtelindia

  • Umakant79367992
    Umakanta Pradhan (@Umakant79367992) reported from Sūrat, Gujarat

    Every day my net problem vary high 😭😭😭so I change my sim waht happened #jio family 0.24kb/sec my net speed @reliancejio @JioCare

  • iamparas
    Paras Chodvadiya (@iamparas) reported from Sūrat, Gujarat

    @drsanu_singh @JioCare @reliancejio No, when I got the Jio 5G Welcome Offer, then after 5G signal came.

  • iamcaharsh
    Harsh Patel (@iamcaharsh) reported from Sūrat, Gujarat

    Hello @JioCare My Jio fiber is not working since 2:00pm Red light continues blinking

  • ShubhamNagarji2
    Shubham Nagarji (@ShubhamNagarji2) reported from Sūrat, Gujarat

    @JioCare I'm facing some serious issues with your network please help me ASAP.

  • DKChoudhary151
    Dinesh Choudhary (@DKChoudhary151) reported from Sūrat, Gujarat

    Hello @reliancejio I loss my Sim card please stop my service

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    @JioCare I have 5 connection with my family i will not wait longer, if you don't provide resolution soon, within this month.

  • YUGROXX
    Dr. Yugdeep Pilania (@YUGROXX) reported from Sūrat, Gujarat

    Tired of poor internet service 😪 @JioFiberVoice @JioCare @JIOFIBER8

  • urdiips
    Dipesh Shah (@urdiips) reported from Sūrat, Gujarat

    I'm thinking to switch mobile operator @airtelindia to @reliancejio due to me and my family suffering Internet issues since last week. Hey @reliancejio, Please show me some reasonable postpaid family plan.

  • _Aman11_
    Aman (@_Aman11_) reported from Sūrat, Gujarat

    There is so much issues I’m facing in internet connection in jio fiber like it seems that 100 MBPS is a joke now and even the main office doesn’t get connected for this issues , no services or return call I received, the internet is working so poorly. @JioCare @JioFiberVoice

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @caanilshekhawat @reliancejio @_MukeshAmbani With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00.

  • jamundih
    bikash tiwari (@jamundih) reported from Sūrat, Gujarat

    35 time complaint at #jio and #jiocare no one hearing our problem. There is slow internet since 105days at my current location as 804/1,DEVI PROCESSORS,GIDC SACHIN,SURAT 394230

  • pandav_devang
    Pandav Devang (@pandav_devang) reported from Sūrat, Gujarat

    Hello, @reliancejio Take a little care, because you are going to connect by being the user port of @airtelindia and #VI .Due to which there should not be any problem in your network. And all of us should take care of the old customer so that there is no problem. #Pricehike

  • Pulkitcoolhoney
    Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat

    @JioCare worst company bad service bad customer support

  • MadhavDaga2
    Madhav Daga (@MadhavDaga2) reported from Athwa, Gujarat

    @reliancejio @JioCare My jio registered number - 8160847081 has not been working since the last 4 months. It is not showing the network on any of my phones. I hereby request you to kindly look into it and do the needful. Thank you! Jio Number- 8160847081 Contact- 8160535463

  • birhade_dipak
    Dipak Sahebrao Birhade (@birhade_dipak) reported from Sūrat, Gujarat

    @ViCustomerCare @reliancejio @JioCare I Buy V! Postpaid Sim Card but network issue on my Home so i Port the V! Operator to Jio Operator After PORT V! Raised the Oustanding of Rs.45.52. Then Jio Operator is suspended my service because of oustanding I already Paid this amount of

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    Hello @reliancejio My no not update in 5G But I live in 5G network area ... Plz upgrade my jio number

  • dr_anand
    Dr.Anand Patel (@dr_anand) reported from Sūrat, Gujarat

    @TRAI @reliancejio Whom & how i contact customer care of giga fibre for very bad service? Called customer care 4-5 times but each time my call ended,failed to file complain thru Jio App,even unable to contact executive who was in charge when i installed giga fibre. 😡😡😡😡😡

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    Switch to @Airtel_Presence as received bad experience from @JioCare from #Jiopostpaidplus plan,

  • Jinayp
    Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat

    @JioCare Kindly cancel the bill also if connection has been cancelled ..

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • SakshiG08523547
    name (@SakshiG08523547) reported

    @JioCare Service Request no SR00003FNBPT JioFiber has been down since 2 PM. Engineer visited but left without fixing it, saying it’ll be fixed tomorrow. Why should my recharge money be wasted? Fix it NOW and compensate me for the downtime.

  • AbhiSinha2003
    Abhi Sinha🚩 (@AbhiSinha2003) reported

    @tanyachawla31 @reliancejio Something similar happened to me, but with Airtel's fiber... Got refund after 3-4 months of hassle with their customer service

  • mohitbhagat417
    Mohit bhagat (@mohitbhagat417) reported

    7 month problem in my area network speed mobile tower problem light gone mobile tower gone many complaint 100 times 198 toll free no but no response why Jio fraud me all coustomer I pay recharge months byonth and your service zero why r u not mobile tower issue solv @reliancejio

  • hansIndien
    Badri N (@hansIndien) reported

    @JioPlatforms @JioCare @reliancejio Promise a 5-6 PM slot today, let it silently expire without a call, and then auto-reschedule to tomorrow! 🛑 Service down since Aug 28 for paid account 410601143173. Ticket SR00003F9QWR is just stuck in an endless bot loop with ZERO real human contact or engineer details.

  • space_lime_
    -lime- (@space_lime_) reported

    @JioCare My Jio number was deactivated recently. I need to recover the same number, but the registered owner is currently abroad and cannot visit a Jio Store. Please help with an alternative KYC/recovery process before the number is reassigned.

  • maddy9233
    Manoj kumar Pandey (@maddy9233) reported

    @JioCare stopped answering my calls. I have already contacted Jio Customer Care multiple times and raised complaints, but no proper resolution has been provided so far. I am extremely frustrated because I have been paying for a service that has not been properly installed or delivered

  • VijayShukl70154
    Vijay Shukla (@VijayShukl70154) reported

    @tanyachawla31 @reliancejio @tanyachawla31 Don't gobfor jio broadband internet even if given for free. Not even a week ago my airfiber connection was down for 4 days and there is no way on earth to reach customer care. All you will get is AI bot response on call chat and emails.

  • w_rajesh
    RAJESH (@w_rajesh) reported

    @JioCare Still waiting for solution, it’s been now month No Internet, no technician is visiting falsely telling gate closed , I am waiting

  • bs_2000
    B S Bhatia (@bs_2000) reported

    @JioCare Please check your records. I received an SMS on 21st Aug cancelling my order. Since then I am waiting for my refund. See below message: “Service request no SR00003FNPDZ has been raised in your account. You will receive an update for this request by 2026-09-03T17:25:07”.

  • dipenthaker7
    Dipen Thaker (@dipenthaker7) reported

    @JioCare @reliancejio They cancel my complaint without any call and one of your employee is lying on call that your issue resolved without visit my home. Please look into this

Recent Reliance Jio reports in Sūrat, Gujarat

Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.

  • Sūrat: Phone
  • Sūrat: Internet
  • Sūrat: Internet
  • Sūrat: Total Blackout
  • Sūrat: Internet
  • Sūrat: Internet

Reliance Jio detected incident history

These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.

  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (111 minutes)
  • Detected:
    Detection ended: (86 minutes)
  • Detected:
    Detection ended: (476 minutes)
  • Detected:
    Detection ended: (156 minutes)
  • Detected:
    Detection ended: (19 minutes)

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