Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Sūrat, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received May 22, 10:59 PM GMT+5:30.
- Internet (67%)
- Wi-fi (17%)
- E-mail (8%)
- Total Blackout (8%)
The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 , 394107 and 394101 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 23: Problems at Reliance Jio
Reliance Jio is having issues since 12:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Internet | 19 hours ago |
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Sūrat
|
Wi-fi | 2 days ago |
|
Sūrat
|
8 days ago | |
|
Sūrat
|
Internet | 8 days ago |
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Sūrat
|
Internet | 9 days ago |
|
Sūrat
|
Internet | 10 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Deepjariwala (@Deepjariwala9) reported from Sūrat, Gujarat@reliancejio Thik se 3G internet speed bhi nahi dete or 5g launch karne chale.. Worst internet speed i have ever seen on jio. No-7359164646 , location - udhna Surat
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Ismail Sharif (@ismailsharif71) reported from Sūrat, Gujarat@JioCare Though your Jio Tower is only 100 mtrs. away from our flat. Speed is disgustingly slow and only 198 same record is playing. Please do something immediately. In the guise of 5G don't ignore 4G / LTE Customers. We are also paying you.
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bikash tiwari (@jamundih) reported from Sūrat, Gujarat35 time complaint at #jio and #jiocare no one hearing our problem. There is slow internet since 105days at my current location as 804/1,DEVI PROCESSORS,GIDC SACHIN,SURAT 394230
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Yogesh Shah (@Vaniya_Boy) reported from Sūrat, Gujarat@reliancejio I am unable to browse with mobile data due to low network. Although, there was no problem happening in voice call rather than data surfing. Please do needful for full coverage. Thank you.
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Aman (@_Aman11_) reported from Sūrat, GujaratThere is so much issues I’m facing in internet connection in jio fiber like it seems that 100 MBPS is a joke now and even the main office doesn’t get connected for this issues , no services or return call I received, the internet is working so poorly. @JioCare @JioFiberVoice
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Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat@JioCare The connection has resumed, now please extend my current plan to cover charges when the Internet was not working i.e 20 days since the connection was active( 10th July). You can access my account to check usage for this request. Writing becoz there is no response in DM.
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Brijesh Patel (@brijeshA07) reported from Olpād, Gujarat@JioCare the slowest network is I feel that is jio network. please try to solve network issue. there is not fault of my smart phone I already checked it. there is only issue of not only mine but also a in my family jio network.
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Hardik A. Patel (@hapatel2792_a) reported from Sūrat, Gujarat@reliancejio @JioCare Since last few Internet connectivity is poor, facing issue for net surfing.
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Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Sūrat, Gujarat@UnionBankTweets @RBI i do a recharge in jio @JioCare its complete more then 10 days. I have talk with union bank customer care he take a complaint and but still today i didnt get my money back. And i try to call in union bank customer care more then 5/6 time but call not connect
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Amrendra A Mishra (@amvra2351) reported from Sūrat, Gujarat@JioCare Just received another promise from @reliancejio: With reference to Service Request Number SR00001CFJZ7 for your JioFiber Service ID 299259674078, your appointment with Jio service engineer is scheduled at your premises on 30-07-2022 : 11:00:00.
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@caanilshekhawat @reliancejio @_MukeshAmbani With reference to Service Request Number SR00001E9FH8, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number +912613167346 is on hold as FTTx - Society permission required. Kindly provide the approval from your society
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Bye Bye (@Sagar25687231) reported from Sūrat, GujaratBeware ! Jio Fibre is smartly ridiculing people. When your plan ends, they smartly convert it into postpaid, without asking the customer. The customer care says that you should have called us before the expiration of the plan to discontinue the service. #Unlawful @JioCare
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, GujaratSave me from the dark hustle of your office. Big Reliance claim seems to be Failing on the ground reality. My JioFiber complaint is not cured even in 5 days @reliancejio @_MukeshAmbani
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Kuldip khokhani (@pkuldip94) reported from Kāmrej, Gujarat@JioCare @reliancejio When will it be my area's turn from across the country? I have been waiting and asking for help since last three years but I am not getting any resolution yet. All of India is using 5G networks now and I don't even have 4G network here! Shame on you for fooling the public.
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat@JioCare Issue from more than 2 months not called temporary.Increasing users is not problem u should have to look for that also,if users are more in our area & we have not getting good speed than you have not taking less amount of recharge,we are paying same as users experience good speed
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Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, GujaratHi Friends Need a Help I want to port My Jio number in other network @JioCare @reliancejio @reliancegroup i m facing network issue on my jio number & i am got getting solution from 1 month
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hiren devganiya (@9033740275) reported from Sūrat, Gujarat@Airtel_Presence @airtelindia i need airtel black plan and I am dm to you my info but no one any person reach me you can help me? @JioCare
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Vijay Makavana (@HiravaBoy) reported from Athwa, GujaratWhen Moto Edge 20 get VoNR support Update? @Moto @motorolaindia @JioCare
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**** (@Tuskisutariya) reported from Sūrat, Gujarat@JioCare 749 plan activated and 239 both are working same time bt 5 G not working
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Ranjan Pathak (@1ranjanpathak) reported from Sūrat, Gujarat@JioCare @vishaljaiswal And if the first call is an emergency call then should we have to wait for your announcement to finish and then u connect our call till then person may die also. Which customer has asked you to start this type of announcement. and by the way it's not for only 01st call only.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Kaushik Parmar (@Krazy_Kaush) reported@JIOAIRFIBERIN @JioCare can we please improve on reachability for any escalation and issue related to air fiber connection?? Pathetic service model and poor communication from center as well as on ground! Struggling to get support to resolve the outage issue in area since 3 days.
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Tanuj (@tanujDE3180) reported@SakshiSugandhi @JioCare @reliancejio Jio is too bad. I don’t take their services at all
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Kaneria (@Kaneria_) reportedI switched to Jio on May 8, 2026, in hopes of better connectivity. Unfortunately, the voice and internet quality have been consistently poor at both my office and home, failing to meet the service standards I experienced with my previous provider. @JioCare @Jio_Offl
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Ankit Bagaria (@Ankit_d_Virus) reported@JioCare @reliancejio @RIL_Updates Similar issue again today. Can you schedule an engineer visit at earliest.
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VinayVB (@vinayvb777) reported@JioCare Placed an order for a new Jio Sim through Myjio App and paid the plan amount. Still shows processing even after 48 hours. Kindly cancel the order and refund the amount paid. if you are unable to deliver the Sim.
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V Nikhil (@vajjula_nikhil) reported@JioCare, I demand an immediate refund for the 10 days of lost service and a formal statement on account credits for the mental harassment and metric fraud committed by your Durg hub. DoT Reg: DOTEL/E/2026/0032066 remains OPEN.
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V Balakrishnan (@vb_003) reported@jio_fiber @JioCare what kind of pathetic service are you providing? My Jio Fiber internet is not working since 21st night, i have raised the case on the same day and till now, the engineer has not visited or fixed the issue. I am really moving out of jio fiber
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ProudIndian 🇮🇳 🕉️ (@LazyPers0n) reported@Lawyer_Kalpana @JioCare Avoid these crook big brand wifi services like Jio and Airtel, use local wifi service providers always.
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Dhanmoni Chamuah (@DChamuah) reported@JioCare Thank you, but my installation has been pending for many days. Kindly provide the exact installation date. If the connection cannot be installed soon, then please cancel my order and process my refund.
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Abhijeet Singh Raghav I Digital Marketeer (@icynophilist) reported@JioCare I am not getting any resolution from the last 3 days.