Reliance Jio

Reliance Jio Outage Report in Sūrat, State of Gujarāt

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Sūrat come from postal codes 395007, 394101, 395005, 395010 and 394107.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, State of Gujarāt

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Sūrat, State of Gujarāt 03/21/2026 11:40

March 21: Problems at Reliance Jio

Reliance Jio is having issues since 03:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sūrat, State of Gujarāt

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

Loading map, please wait...
City Problem Type Report Time
IndiaSūrat Phone
IndiaSūrat Wi-fi
IndiaSūrat Wi-fi
IndiaSūrat Internet
IndiaSūrat Internet
IndiaSūrat Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sūrat, State of Gujarāt

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • wasoninfo rakesh Wason (@wasoninfo) reported from Sūrat, State of Gujarāt

    @JioCare U people not solving problem rather joking a person paying a heavy sum as per month tariff 😒

  • SandeshRawal84 Sandesh Rawal (@SandeshRawal84) reported from Sūrat, State of Gujarāt

    @JioCare @reliancejio please reply that are you giving Jio Fiber service in my area? Rushi Vihar Township, parvat patiya, near vraj bhoomi, Surat-395010 Gujarat

  • technotreatz TechnoTreat (@technotreatz) reported from Sūrat, State of Gujarāt

    @reliancejio @JioCare Just ported to #Jio last week. I've feeling of being cheated. Data speed is too low like 2G. Is this the day which I'd foreseen while moving to Jio? Improve your data speed otherwise 90days ain't so far. Another @airtelindia number has no complaint at all.

  • nitinraval32 Nitin Raval (@nitinraval32) reported from Sūrat, State of Gujarāt

    @reliancejio @JioCare Not even tried to call me or understood problem. Poor Service. Never Expected this kind of service from esteemed company like JIO.

  • Kalpesh89177947 Kalpesh Kumar (@Kalpesh89177947) reported from Sūrat, State of Gujarāt

    @reliancejio from yesterday I m having a problem with network issue from jio So can you help me

  • Kalpesh89177947 Kalpesh Kumar (@Kalpesh89177947) reported from Sūrat, State of Gujarāt

    @JioCare From yesterday i m getting a network issue in my area So can you help me

  • nitinraval32 Nitin Raval (@nitinraval32) reported from Sūrat, State of Gujarāt

    @reliancejio @JioCare Network Issue In City (Dabholi, Katargam, Surat) Area. Though your connection Tower is near. Please resolve the issue ASAP.

  • harshinbhogle Harshin Mehta (@harshinbhogle) reported from Sūrat, State of Gujarāt

    Hey @reliancejio @JioCare this is my 2nd tweet. How many days need to install cables and start a new connection? It’s been 1.5 months and all I can hear “yes it will be done by the end of this week”. If the start is this much poor how can I trust after sale service?

  • imchahak Chahak Modi (MoCha) (@imchahak) reported from Sūrat, State of Gujarāt

    @TikonaTIL @TikonaTIL nobody listens there over the app or customer care number even after frequent complains n today its not working since afternoon. I m done with #Tikona not paying for next time just waiting for this plan to complete. Even #Jiofi from @reliancejio dongle is better.

  • wasoninfo rakesh Wason (@wasoninfo) reported from Sūrat, State of Gujarāt

    @JioCare Lots of foolish talk time pass gutter service, since yesterday u people create a ocean of question, better refund security and close services

  • nitinraval32 Nitin Raval (@nitinraval32) reported from Sūrat, State of Gujarāt

    @reliancejio @JioCare Network Issue In Prime City (Dabholi, Katargam, Surat) Area. Though your connection Tower is near. Please resolve the issue ASAP for better Customer Service.

  • DeepakS30521066 Deepak Suthar (@DeepakS30521066) reported from Sūrat, State of Gujarāt

    @ViCustomerCare providing the worst services to your customers.When you not able to provide proper service then why you open the company and now idea,Vodafone both are merge then also not providing service better than you @airtelindia , @reliancejio providing a best services.

  • SandeshRawal84 Sandesh Rawal (@SandeshRawal84) reported from Sūrat, State of Gujarāt

    @reliancejio What to do if you are not offering service on my location?

  • dharashahcoach CA Dhara Gada Shah (@dharashahcoach) reported from Sūrat, State of Gujarāt

    The worst ever service of @fiber_jio. I applied for cancelation of connection at my office on 31st July 2020. No reply from @JioCare Took new connection at home as we were doing work from home. Now @reliancejio is charging for both connection.

  • brij2222 Brijesh (@brij2222) reported from Sūrat, State of Gujarāt

    @Kaustubhpawar44 @_shradharajput_ @reliancejio So basically i wanted yo say Cities like Delhi/mumbai/bangluru/hydrabad/pune...etc etc having best service of airtel Except rural parts of india where Jio has strong hold

  • wasoninfo rakesh Wason (@wasoninfo) reported from Sūrat, State of Gujarāt

    @JioCare very poor signals since last 4 months low profile, only befooling asking questions and questions, so many complaints

  • priyanka_dutta4 Priyanka Dutta (@priyanka_dutta4) reported from Sūrat, State of Gujarāt

    @JioCare your network is not working properly.. So give us better network coz we pay for it

  • Kinjatin Jatin V. Pathak🇮🇳 (@Kinjatin) reported from Sūrat, State of Gujarāt

    @JioCare @reliancejio @JioCare Jio net sucks.😠😡🤬

  • anil_bhavani Anil Bhavani (भवानी) (@anil_bhavani) reported from Sūrat, State of Gujarāt

    Already Purchased IR PACK before 2 days Still I can Not activate it Think Twice before purchase @reliancejio @JioCare is act like they are helping I didn’t receive any assistance I contacted Toll Free Customer Care Online Chat MyJio App Twitter

  • ketan_bagrecha ketan bagrecha (@ketan_bagrecha) reported from Sūrat, State of Gujarāt

    @reliancejio Worst service.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • _shashwat_ig I_Shashwat (@_shashwat_ig) reported

    Hi @JioCare! I have been facing an internet connectivity issue in my router for the last 3-4 days. I complained about it to your team (on live chat) yesterday. My network issue was resorted for the night but from this morning I'm not able to use my internet [1/2]

  • SIVAKAVI_A SIVAKAVI (@SIVAKAVI_A) reported

    @JioCare @reliancejio Congratulations for Worst network service forever my dear jio... 👍🏻🙏🏻 Only choice for MNP...😢

  • kumarambika Ambika 🇮🇳 (@kumarambika) reported

    @JioCare Dear team The technicians finaly came after taking my entire day since morning which you have no clue how it was and how many calls, then service restored request clossed . After 5 mins once they left service gone down !! Thank you.

  • puja121 ..MyOTPZuNu.. (@puja121) reported

    @JioCare @consumerforum_ #consumerprotection #consumergrievances #NationalConsumerHelpline Please help with the internet installation issue where jio is not able to resolve and get internet installed and is neither helping me with my refund.

  • masilaarul Immanuel Jebastine M (@masilaarul) reported

    @JioCare it's was a worst experience am facing for uninstall the device @JioFiberVoice @broadband_jio

  • eneekum Neeraj (@eneekum) reported

    @JioCare i am not able to login in JIO TV in my iphone. It is not taking the fixed voice number assigned . Please help

  • rupamaxom Rupam Dutta (@rupamaxom) reported

    @reliancejio @JioCare stop looting people, u never pay any heed to ur customers complaints... I have complained numerous times in last 3 months about ur extremely pathetic network in zoo tiniali, Guwahati and everytime you assured me dat it will improve eventually..

  • DeepakG05 Deepak Kumar Gupta (@DeepakG05) reported

    @JioCare Hi Team, Still no update. Please help to resolve the issue ASAP.

  • puja121 ..MyOTPZuNu.. (@puja121) reported

    @JioCare Hearing this since last 12 days there is no resolution neither any way of communicating with jio customer care . Please provide the steps for cancelling the order and please don't give me that toll free number which is fake noone attend my queries also .

  • Avyukta_ Avyukta (@Avyukta_) reported

    worst network @reliancejio @JioCare