Reliance Jio outages and service status in Sūrat, Gujarat
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 3 outage signals in the last 24 hours around Sūrat, including 3 direct reports.
- The most common problems reported in this area mention Internet and Total Blackout.
- The most recent signal from this area was received Jul 11, 6:12 PM GMT+5:30.
- Internet (91%)
- Total Blackout (9%)
The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 and 394107 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 11: Problems at Reliance Jio
Reliance Jio is having issues since 10:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Internet | 11 hours ago |
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Sūrat
|
Internet | 14 hours ago |
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Sūrat
|
Internet | 14 hours ago |
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Sūrat
|
Internet | 2 days ago |
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Sūrat
|
Internet | 3 days ago |
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Sūrat
|
Internet | 3 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat@reliancejio give me money back your company is poor network now in surat your network not working
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Amrendra A Mishra (@amvra2351) reported from Sūrat, Gujarat@JioCare Thanks a lot for your efforts without resolution. Now customers like me will never trouble you and your company Reliance Jio Fibre as I have already applied for refundable deposits of 6500/-and six months subscription for new plan paid on 27.6.22 operative 9/7/22.
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat@JioCare @vikramsingh2211 What will you do after taking contact number of customer, you will tell sir how much your network bar, in which slot sim is, cache cleared or not, even after if you found that problem is in your network, you tell problem is temporarily or users base in your area is high 1/2
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Harish Patil (@harishpatil9511) reported from Sūrat, Gujarat@reliancejio my jio number 8888244233 I recently contacted customer care but they did not have a respectful response and my issue still has not resolved jio is a reputed company ? 😡😡😡
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@caanilshekhawat @reliancejio @_MukeshAmbani With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00.
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Jain Sorabh (@JainSorabh3) reported from Sūrat, Gujarat@JioCare Given u enough opportunity please proceed with the refund now , we have buisness and we are stuck because of the pathetic service. It's the height of inconvenient we suffered
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Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat@JioCare Dear Customer, Bill dated 01-03-2022 of Rs. 2126.36 for your Jio Corporate Account Number 900510689193 is due for immediate payment. To avoid disruption of services pay NOW through NEFT/RTGS payments/transfers by using A/C code JIOE900510689193, IFSC Code YESB0CMSNOC.
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ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, GujaratIf I make a call to Customer Care, my call is automatically rejected. What I know is that this is the best network in India. When we recharged the plan we were not told in any way that the internet could be shut down at night. and i’ve been tweet for the last 3 days. @JioCare
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Deepjariwala (@Deepjariwala9) reported from Sūrat, Gujarat@reliancejio Thik se 3G internet speed bhi nahi dete or 5g launch karne chale.. Worst internet speed i have ever seen on jio. No-7359164646 , location - udhna Surat
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vipul patel (@vipulmangroliya) reported from Sūrat, GujaratAfter so many compliments still there is No solution, they always ask my number and location but doing nothing, I hate this service, this might be in our country only. @reliancejio @JioCare @_MukeshAmbani
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Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat@reliancejio @JioCare Now three months has elapsed till the company need more time and telling me to have patience to sort out my issue . Jus a poor response
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**** (@Tuskisutariya) reported from Sūrat, Gujarat@JioCare 749 plan activated and 239 both are working same time bt 5 G not working
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Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat@JioCare worst company bad service bad customer support
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Manish Maurya (@fictgamer) reported from Sūrat, Gujarat@reliancejio My iphone 12 got the update of 5g and i also got the trail 5g unlimited offer but not able to use it in surat. Need some help🙃
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Riddhesh Sadariwala (@Riddhesh91188) reported from Sūrat, GujaratFacing internet issues while I’m in my office since 3-4 days. @reliancejio @JioCare pls assist.
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Dr.Anand Patel (@dr_anand) reported from Sūrat, Gujarat@TRAI @reliancejio Whom & how i contact customer care of giga fibre for very bad service? Called customer care 4-5 times but each time my call ended,failed to file complain thru Jio App,even unable to contact executive who was in charge when i installed giga fibre. 😡😡😡😡😡
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Sandesh Rawal (@SandeshRawal84) reported from Sūrat, Gujarat@JioCare Unlucky but your service is not available in my area.
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat@JioCare 24+ h completed Not sending jio true 5G popup in my number Plz upgrade my number in 5G network area Plz help @JioCare
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Aman (@_Aman11_) reported from Sūrat, GujaratThere is so much issues I’m facing in internet connection in jio fiber like it seems that 100 MBPS is a joke now and even the main office doesn’t get connected for this issues , no services or return call I received, the internet is working so poorly. @JioCare @JioFiberVoice
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat@JioCare Slow speed issue from last few months has not been solved, good coverage but speed is very less, too much fluctuations in speed , plan to discontinue postpaid connection..
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Debasish Das (@debasishtomail) reported@reliancejio i think worst network in Bhubaneswar Capital like jagamra location, khandagiri, Odisha many times complain but zero solution.
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Adarsh Mishra (@adarsh01mishra) reportedHey @reliancejio @JioCare your internet service here at ambernath is very very bad, idk what is the issue but i am not able to access Instagram feels like in 3g or 2g service. The tower is full but nothings working.
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Soumitra Khatua (@Soumitrakhatua9) reported@JioCare I got this below message, but I don't even cancel, I paid still no response Refund of Rs. 2221.46 has been initiated for cancellation of JioAirFiber connection having Order Number NO0001EEZRVG. The refund amount will reflect in your null account within 10 working days.
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neer@j parashar (@neerajpande990) reported@JioCare pathetic condition of your network coverage always call drops and no solutions
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Dheeraj Talwar (@TalwarDheeraj) reported@prakharashukla @JioCare Today is Day 3 of this unresolved issue. Instead of fixing the original complaint, they’ve created yet another escalation request and pushed the resolution to tomorrow—if they decide to act on it. At this point, it feels like they’re managing tickets, not solving customer problem
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shankar pratap verma (@shankarverma18) reported@reliancejio last 6 days facing outage due to power adapter and Unable to submit complaint due to your ivr system. Who will responsible for 6 days outage. Today i call to jio phone and then request to add my complaint eng visit scheduled but no come.
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Let's do it (@desiboys3598) reported@JioCare pathetic service of jio network in our area. Complained 100 times but no solution. Time to convert in airtel now
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Soumitra Khatua (@Soumitrakhatua9) reported@JioCare My booking automatically cancel after 8 days of payment and the assigned boy was not answering my call. How will I get refund if it back to null account ?? Please help Order No- N00001EEZRVG
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Souvik Nag (@souvik_shinu) reported@JioCare @reliancejio My JioFiber has been down since yesterday. Complaint SR00003AW3DR was scheduled for resolution today, but no technician visited and no update was provided. This is unacceptable. Please restore my connection immediately.
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Naresh Rana 🇮🇳 (@Rana009) reported@JioCare If a customer pays their bill on time every month, they have a right to receive good and stable service. @JioCare I have been facing issues with the network and internet speed for quite some time now. Despite repeated complaints, the problem remains unresolved. How can customers maintain their trust in Jio if they do not receive good service, a better network, and reliable connectivity? Please provide a permanent solution to my problem. Customers stay loyal by receiving good service, not just by paying bills.