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Reliance Jio outages and service status in Sūrat, Gujarat

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received May 3, 1:18 PM GMT+5:30.
  • 80% Internet (80%)
  • 20% Wi-fi (20%)

The latest reports from users having issues in Sūrat come from postal codes 395007 and 394107 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 7: Problems at Reliance Jio

Reliance Jio is having issues since 01:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Internet 4 days ago
Sūrat Wi-fi 10 days ago
Sūrat Internet 21 days ago
Sūrat Internet 23 days ago
Sūrat Internet 25 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • KamalMi33669986
    Kamal Mishra (@KamalMi33669986) reported from Sūrat, Gujarat

    Facing very bad internet connectivity issues nowadays with @reliancejio please fix this.

  • Fattemohamed1
    Fattemohamed (@Fattemohamed1) reported from Sūrat, Gujarat

    @reliancejio Incoming Call Voice Issue?

  • csankaliya
    chetan sankaliya (@csankaliya) reported from Utrān, Gujarat

    @JioCare at this place internet speed to slow i have been complaint many times but no any resolution plzz solve this issue

  • 9979167672
    sunil Vaghasiya (@9979167672) reported from Sūrat, Gujarat

    @JioCare @reliancejio Rajhansh Tower Minibajar Surat 395006 Gujarat India Jio tower service is very bed. Ndd can't connect jio care This number is not working in this area +91 94277 94198 +91 91069 42769 +91 98255 92244

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    Hello @reliancejio My no not update in 5G But I live in 5G network area ... Plz upgrade my jio number

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @TajinderBagga @reliancejio @JioCare Your service request number is SR00001EDGX0. You will receive an update by 2022-10-12T14:36:25. To check the status of your service request using MyJio App, click Bagga ji mera to 30/09/2022 se bandh ho gaya he abhi tak engineer nahi aaya esi liye mene bandh karva Diya he

  • vipulmangroliya
    vipul patel (@vipulmangroliya) reported from Sūrat, Gujarat

    After so many compliments still there is No solution, they always ask my number and location but doing nothing, I hate this service, this might be in our country only. @reliancejio @JioCare @_MukeshAmbani

  • savaliyadhruvan
    Dhruvan_patel (@savaliyadhruvan) reported from Utrān, Gujarat

    Since 4 days even after repeated calls there is no resolution Jio fiber. @reliancejio @RelianceJioCare @JioCare

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    @GabbbarSingh @reliancejio my network not in 5G

  • JainSorabh3
    Jain Sorabh (@JainSorabh3) reported from Sūrat, Gujarat

    @JioCare Everything is a limit, I made a terrible mistake my paying for year now it's month lost and no solution. I want my money back now.

  • JainSorabh3
    Jain Sorabh (@JainSorabh3) reported from Sūrat, Gujarat

    @JioCare Given u enough opportunity please proceed with the refund now , we have buisness and we are stuck because of the pathetic service. It's the height of inconvenient we suffered

  • Kalpratna_
    Sunil Patil (@Kalpratna_) reported from Sūrat, Gujarat

    @reliancejio @JioCare know one response on my network issue query. Worthless service

  • skkathiriya8
    S.K.Kathiriya (@skkathiriya8) reported from Sūrat, Gujarat

    @reliancejio @JioCare @JioChat It's Good News That Jio Customer Support Said we Can't Resolve Your Broadband Internet Issue. Since the last 6 days I have been facing it. First they collect Money From my side to recharge the connection then Closed my internet and now no response.

  • urdiips
    Dipesh Shah (@urdiips) reported from Sūrat, Gujarat

    I'm thinking to switch mobile operator @airtelindia to @reliancejio due to me and my family suffering Internet issues since last week. Hey @reliancejio, Please show me some reasonable postpaid family plan.

  • Pulkitcoolhoney
    Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat

    @JioCare @reliancejio @reliancegroup Jio network is soo poor not able to make call phone cuts after 1 ring

  • Krishulv
    सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat

    @reliancejio dear jio why you doing frod with customer here your network and calling systems is hack...how do I work without net n calling system

  • Jitendr14302402
    Jitendra Bharti (@Jitendr14302402) reported from Sūrat, Gujarat

    Since 20days and the problem of network getting off continues..@JioCare @airtelindia

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    @JioCare I have 5 connection with my family i will not wait longer, if you don't provide resolution soon, within this month.

  • Riddhesh91188
    Riddhesh Sadariwala (@Riddhesh91188) reported from Sūrat, Gujarat

    Facing issues again, nothing loads on the cellular network @JioCare @reliancejio

  • MeetPat35968731
    Meet Patel (@MeetPat35968731) reported from Sūrat, Gujarat

    I am Meet Patel..Jio customer.. The Jio network has suddenly stopped coming from the area in which I live. Jio network has gone from an area of ​​500 meters around my house. I have complained in Jio since last 3 days. But there is no solution yet.#reliancejio #jiopoorservice #jio

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Ayush91
    Ayush Chaudhary (@Ayush91) reported

    @JioCare Internet connectivity on my jio fiber connection 05223143124 is not working properly despite the router showing stable green. No one is responding on customer care number. Pathetic service! Should I switch to @airtelindia ?

  • RVadladi35464
    Ramesh Vadladi (@RVadladi35464) reported

    @JioCare Very disappointed with JioAirFiber service. Internet issue still not resolved after repeated complaints. Only fake assurances, no actual solution. If this continues, I will permanently disconnect my connection. Poor support from @JioCare.

  • nickspatwardhan
    Nikhil Patwardhan🇮🇳 (@nickspatwardhan) reported

    @reliancejio @JioInternet @mukeshambani Since 5th May afternoon 1430hrs , Jio Fiber in our area is not working. While checked, they are just extending the time limit to restore the services.

  • laZyOne69
    Xorn! (@laZyOne69) reported

    @JioCare It’s been 4 days since I completed self‑KYC and opted for SIM delivery. Now the delivery agent says he can’t deliver just because I did self‑KYC. This is unacceptable. Chat support isn’t helping either.

  • reach4smiles
    vini (@reach4smiles) reported

    @JioCare @reliancejio what is your email id for #jioairfibre connection issues ? Your customer care doesnt go beyond IVR @BandBajaateRaho

  • Rish_V15
    Rishi (@Rish_V15) reported

    @reliancejio @jio_fiber @JioCare . Had placed an order for jio fiber with MR akshay +919226563256 Installation promised in 24- 48 hours. 40 calls in the last 4 days and customer care but no response. Order Number NO0001D83YZ4 placed on 2nd May , advance payment done

  • KartikNigam19
    Kartik Nigam (@KartikNigam19) reported

    @JioCare It is more than 4 days now, still issue is not resolved, how much time more it will take. No one is informing and updating about the same.

  • Scary7038
    Scary1718 (@Scary7038) reported

    @JioCare I wasted so much time waiting for installation, calls, and updates, but there was no proper support from the team. Honestly, this has been one of the worst service experiences I’ve had. After this experience, I don’t think I’ll buy Jio services again and I’ll definitely not rcmd

  • TelecomTalk
    TelecomTalk (@TelecomTalk) reported

    @ccg33k @reliancejio Hey Akash, So it is not Rs 349 per month. It is just recharge with a plan with service validity that costs Rs 349 or more :)

  • BiswanathhSsahu
    Biswanathh Saahu (@BiswanathhSsahu) reported

    @JioCare After 7 long hours of downtime, now you guys are asking ID? Shameless customer service and hopeless jio fiber network. As per your customer care, there was a PAN india outage of jio internet.