Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Apr 16, 9:49 PM GMT+5:30.
- Internet (88%)
- Phone (13%)
The latest reports from users having issues in Sūrat come from postal codes 395007 and 395005 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 22: Problems at Reliance Jio
Reliance Jio is having issues since 01:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Internet | 5 days ago |
|
Sūrat
|
Internet | 8 days ago |
|
Sūrat
|
Internet | 10 days ago |
|
Sūrat
|
Phone | 16 days ago |
|
Sūrat
|
Internet | 22 days ago |
|
Sūrat
|
Internet | 22 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
-
सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat@JioCare here solve your problem early morning to getting issues I can't call to anyone because your network system is not working
-
Jitendra Bharti (@Jitendr14302402) reported from Sūrat, GujaratSince 20days and the problem of network getting off continues..@JioCare @airtelindia
-
Jain Sorabh (@JainSorabh3) reported from Sūrat, Gujarat@JioCare Everything is a limit, I made a terrible mistake my paying for year now it's month lost and no solution. I want my money back now.
-
Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@oldmonksays_ @reliancejio @GoI_MeitY Your service request number is SR00001EDGX0. You will receive an update by 2022-10-12T14:36:25. To check the status of your service request using MyJio App Disconnect karava diya hai mene
-
रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat@GabbbarSingh @reliancejio my network not in 5G
-
Aman (@_Aman11_) reported from Sūrat, GujaratThere is so much issues I’m facing in internet connection in jio fiber like it seems that 100 MBPS is a joke now and even the main office doesn’t get connected for this issues , no services or return call I received, the internet is working so poorly. @JioCare @JioFiberVoice
-
Brijesh Patel (@brijeshA07) reported from Olpād, Gujarat@JioCare the slowest network is I feel that is jio network. please try to solve network issue. there is not fault of my smart phone I already checked it. there is only issue of not only mine but also a in my family jio network.
-
S.K.Kathiriya (@skkathiriya8) reported from Sūrat, Gujarat@reliancejio @JioCare @JioChat It's Good News That Jio Customer Support Said we Can't Resolve Your Broadband Internet Issue. Since the last 6 days I have been facing it. First they collect Money From my side to recharge the connection then Closed my internet and now no response.
-
Amrendra A Mishra (@amvra2351) reported from Sūrat, Gujarat@JioCare Just received another promise from @reliancejio: With reference to Service Request Number SR00001CFJZ7 for your JioFiber Service ID 299259674078, your appointment with Jio service engineer is scheduled at your premises on 30-07-2022 : 11:00:00.
-
ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujarat@JioCare @JioCare @TRAI my jio number is 9022906300. i am located from surat 394101. I have been watching for a long time now that the internet is shut down from 8 to 10 o'clock at night. And for the last 3 days I have been trying to call in customer care but there is no contact.
-
Ismail Sharif (@ismailsharif71) reported from Sūrat, Gujarat@reliancejio @JioCare Your customer care is disgusting. I just want to request for closer of old free Jio Sim 7990616667 and they took me for merry go round. Now don't tell me anything else I'm more concerned about my security just close this number permanently NOW.
-
Dinesh Choudhary (@DKChoudhary151) reported from Sūrat, GujaratHello @reliancejio I loss my Sim card please stop my service
-
Yogesh Shah (@Vaniya_Boy) reported from Sūrat, Gujarat@reliancejio I am unable to browse with mobile data due to low network. Although, there was no problem happening in voice call rather than data surfing. Please do needful for full coverage. Thank you.
-
Sunil Patil (@Kalpratna_) reported from Sūrat, Gujaratworst jio fiber service @reliancejio When the connection is to be given, the executive comes at home and when the problem is to be solved, then only on the phone.
-
Sandesh Rawal (@SandeshRawal84) reported from Sūrat, GujaratMy hathway connection is not working and I am not able to talk with technical team also. Worst service from Hathway. My modem is not working. Please try to solve this asap, as we are working from home so it's very tough for us to survive. #complaint #plz @HathwayBrdband @JioCare
-
X Bow 🏹 (@__JaiBhartiya__) reported from Sūrat, GujaratFound in My Jio App that 1 unknown is attached to my profile... Kindly help me out @JioCare
-
Tushar Gidwani (@TusharGidwani) reported from Sūrat, GujaratHello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat
-
Manish Maurya (@fictgamer) reported from Sūrat, Gujarat@reliancejio My iphone 12 got the update of 5g and i also got the trail 5g unlimited offer but not able to use it in surat. Need some help🙃
-
hiren devganiya (@9033740275) reported from Sūrat, Gujarat@Airtel_Presence @airtelindia i need airtel black plan and I am dm to you my info but no one any person reach me you can help me? @JioCare
-
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Vivek Rajput (@ViveckRajput2) reported@JioCare No updates again—no call, no assistance from Jio today. The total turnaround time for this escalation has now reached 1 month and 2 days. This is, without a doubt, the worst service I’ve ever experienced. This clearly reflects negligence, repeated fake updates.
-
SARDARJAHID⌚ (@Jahidsd77) reported@reliancejio @mipaltan Number 1 toilet 🚽🪠 speed network Location West Bengal pin 743502 Tower 🗼 location Sanpukuria 743502 Bhangar area 24 parganas South
-
sam (@sam311z) reported@JioCare The issue is in your 4g network.. please repair your 4g towers, check the uploaded screenshot, the speed was done in the 4g network of jio
-
Akash Tyagi (@akash_t3) reported@JioCare As of this writing, no update or resolution has been provided. 😥 This consistent service standard is evident across all organizational levels. Such service is considered unsatisfactory, aligning with Jio's established reputation. 📉 @JioCare @reliancejio
-
Jeet (@jeets79) reported@TataPlayBinge @JioCare @JioHotstar This is how I am watching jio hotstar. Tata people say, it's an OTT problem.
-
Ishaque Sharif (@ishaque_sharif) reported@JioCare Waiting Engineer to visit since last four hours. Call Center just giving assurance but problem not resolved. SR00002KMSLW against jiofiber No.917713591203
-
Bharanin.s (@bharanin39566) reported@JioCare I do not want installation anymore. It has been 11 days of delay. I have already requested cancellation and refund. Please cancel my order immediately and process full refund within 48 hours. If not, I will proceed with a consumer complaint. Order ID: ILI2197000310042026
-
suraj sharma (@imsrj23) reported@JioCare @reliancejio Everyday same old reply, we are working on it. But there is no resolution. And look at the audacity from Jio- we won't be able to extend validity for the days STB didn't work. But you will take money from customer to waste customer time and money. Shame
-
Soumyajit Chattaraj (@Soumyaj85550463) reported@JioCare What's the update??.@JioCare will this ever be fixed? Still the internet is down! Check the dms, provided every bit of info, please
-
vasudev (@vasudevax2) reported@JioCare same reply i received yesterday. today no visit. tomorrow pls resolve. just now your support assistant conveyed that service engg confirmed at 12pm tomorrow. pls organise without fail. 2nd cable became stiff pls replace this also at the earliest.