Reliance Jio

Reliance Jio Outage Report in Sūrat, State of Gujarāt

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The latest reports from users having issues in Sūrat come from postal codes 395007 and 395005.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, State of Gujarāt

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Sūrat, State of Gujarāt 02/14/2026 20:35

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Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sūrat, State of Gujarāt

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

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City Problem Type Report Time
IndiaSūrat Internet
IndiaSūrat Total Blackout
IndiaSūrat Internet
IndiaSūrat Internet
IndiaSūrat Total Blackout
IndiaSūrat Internet

Community Discussion

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Reliance Jio Issues Reports Near Sūrat, State of Gujarāt

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • TusharGidwani Tushar Gidwani (@TusharGidwani) reported from Sūrat, State of Gujarāt

    Hello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat

  • moradiyajay292 MORADIYA JAY (@moradiyajay292) reported from Sūrat, State of Gujarāt

    @JioCare I'm tweeting through someone else's internet. My jio internet is not working properly and how does I install and do so.... Third class service and app and everything pissed off the @JioCare give me some plan so I think about it @Airtel_Presence gave me the best welcome package.

  • TusharGidwani Tushar Gidwani (@TusharGidwani) reported from Sūrat, State of Gujarāt

    Hello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat

  • HMaiwala Harshit Maiwala (@HMaiwala) reported from Sūrat, State of Gujarāt

    @JioCare @reliancejio : your team has made me false commitments several times to send engineers so please focus on resolution instead.

  • csankaliya chetan sankaliya (@csankaliya) reported from Utrān, State of Gujarāt

    @JioCare at this place internet speed to slow i have been complaint many times but no any resolution plzz solve this issue

  • skkathiriya8 S.K.Kathiriya (@skkathiriya8) reported from Sūrat, State of Gujarāt

    @JioCare It's 29 there was no solution for my issue I suddenly received a message that your address verification failed when no one came to verify the address. Pls. Refund my money..

  • MananJhaveris Manan Jhaveri (@MananJhaveris) reported from Sūrat, State of Gujarāt

    @reliancejio @JioCare I had applied for a connection for my office and paid the money. 2ce the appointment of the technician was given and I went there and he did not turn up. Also no one is picking up the phone now. Kindly get the problem sorted or give a refund I'll get airtel

  • Jitendr14302402 Jitendra Bharti (@Jitendr14302402) reported from Sūrat, State of Gujarāt

    Since 20days and the problem of network getting off continues..@JioCare @airtelindia

  • TusharGidwani Tushar Gidwani (@TusharGidwani) reported from Sūrat, State of Gujarāt

    Hello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat

  • amvra2351 Amrendra A Mishra (@amvra2351) reported from Sūrat, State of Gujarāt

    @JioCare Thanks a lot for your efforts without resolution. Now customers like me will never trouble you and your company Reliance Jio Fibre as I have already applied for refundable deposits of 6500/-and six months subscription for new plan paid on 27.6.22 operative 9/7/22.

  • HMaiwala Harshit Maiwala (@HMaiwala) reported from Sūrat, State of Gujarāt

    @JioCare The connection has resumed, now please extend my current plan to cover charges when the Internet was not working i.e 20 days since the connection was active( 10th July). You can access my account to check usage for this request. Writing becoz there is no response in DM.

  • 9033740275 hiren devganiya (@9033740275) reported from Sūrat, State of Gujarāt

    @Airtel_Presence @airtelindia i need airtel black plan and I am dm to you my info but no one any person reach me you can help me? @JioCare

  • jamundih bikash tiwari (@jamundih) reported from Sūrat, State of Gujarāt

    35 time complaint at #jio and #jiocare no one hearing our problem. There is slow internet since 105days at my current location as 804/1,DEVI PROCESSORS,GIDC SACHIN,SURAT 394230

  • Jinayp Jinay palrecha (@Jinayp) reported from Sūrat, State of Gujarāt

    @reliancejio @JioCare Now three months has elapsed till the company need more time and telling me to have patience to sort out my issue . Jus a poor response

  • Pulkitcoolhoney Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, State of Gujarāt

    Hi Friends Need a Help I want to port My Jio number in other network @JioCare @reliancejio @reliancegroup i m facing network issue on my jio number & i am got getting solution from 1 month

  • Jinayp Jinay palrecha (@Jinayp) reported from Sūrat, State of Gujarāt

    @JioCare @reliancejio @TRAI The Service of Reliance is worst experience till now they have taken more than 45 days for my issue till I feedback or resolution given to us for my Complain regarding disconnection of business account of Jio Not advisable to any one to take it

  • amvra2351 Amrendra A Mishra (@amvra2351) reported from Sūrat, State of Gujarāt

    @JioCare Just received another promise from @reliancejio: With reference to Service Request Number SR00001CFJZ7 for your JioFiber Service ID 299259674078, your appointment with Jio service engineer is scheduled at your premises on 30-07-2022 : 11:00:00.

  • HMaiwala Harshit Maiwala (@HMaiwala) reported from Sūrat, State of Gujarāt

    @reliancejio @JioCare disconnection since 10th July, shared usage statement with your team to prove. My resolution date has been extended to 22, 26 ,27th and today to 1st August. My plans ends on 12th Aug. called..mailed... I think it is time for #goodbyeJio.

  • avinashjain4ind LAWYER AVINASH JAIN (@avinashjain4ind) reported from Sūrat, State of Gujarāt

    @JioCare your jio fiber is not working please send your engineer as early as possible

  • skkathiriya8 S.K.Kathiriya (@skkathiriya8) reported from Sūrat, State of Gujarāt

    @reliancejio @JioCare @JioChat It's Good News That Jio Customer Support Said we Can't Resolve Your Broadband Internet Issue. Since the last 6 days I have been facing it. First they collect Money From my side to recharge the connection then Closed my internet and now no response.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • atulsoo04881620 atul sood (@atulsoo04881620) reported

    @JioCare It's a shame that even after confirming the visit of the service engineer no one has responded to the complaint. Please get your Jio fibre connection removed and refund the money

  • DeepakRastogi67 Deepak Rastogi (@DeepakRastogi67) reported

    @JioCare the services in Pune of Jio Fibre is pathetic. Connectivity is poor and speed what is delivered is quite low versus what is committed. Complaints logged multiple times but closed automatically stating that issue is logged. ****** services

  • bhartianand Anand Bharti (@bhartianand) reported

    @reliancejio @JioCare please help to relocate my Jio Fiber. Your sales guy and technician asking for new connection instead of relocate.Also they r saying jio fiber is not available in my area bt next building & back side people r using. Infact in 10m jio fiber box is there.

  • prateek56536908 prateek chauhan (@prateek56536908) reported

    @JioCare I will wait but one thing jio customer service specially call center person are very bad. He dont know how to treat customer very pathetic With reference to Service Request Number SR00001CILAZ raise again the sr & the peson is very bad dont know how to treat customer.

  • kk8689 KARTHIK K (@kk8689) reported

    Just for today, the reschedule of appointment has been done 4 times and i am not sure why the issue is not getting addressed. #JioFiber #jiocare @JioCare

  • arpitaalawadhi arpita alawadhi (@arpitaalawadhi) reported

    @JioCare @reliancejio not one visited the premises today inspite of booking the slot from 3-4 today. Kindly resolve the issue asap.

  • shubhamsaxena5 shubham saxena (@shubhamsaxena5) reported

    @JioCare @reliancejio its been now more than 24 hours and around 48 hours for which the issue persists . You guys are just extending the limit of how pathetic your services can be

  • ashishsonigalax ashish (@ashishsonigalax) reported from New Delhi, National Capital Territory of Delhi

    @JioCare Who is checking the data might be ghost bcoz if u would send ur network team who is very busy then they should have visited my home & have u checked the mobile network inside my home u would have checked on the road but I suppose it will more comfortable ifwe get network in home

  • Srimant35511429 Srimanth (@Srimant35511429) reported

    @JioCare i am having a serious internet fluctuations since morning. Can you please look into this, I am loosing online classes and unable to attend office meetings. Which will be a bad sign. Srimanth, moula-ali, Hyderabad 500040.

  • DeepakRastogi67 Deepak Rastogi (@DeepakRastogi67) reported

    @JioCare bloody ****** services of Jio fibre. Internet connectivity is intermittent and speed does not gets delivered what is promised and committed. Logged multiple times complaint but every time the complaint is automatically closed without resolution stating issue resolved