Reliance Jio

Reliance Jio Outage Report in Sūrat, State of Gujarāt

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The latest reports from users having issues in Sūrat come from postal codes 395007 and 395005.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, State of Gujarāt

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Sūrat, State of Gujarāt 01/15/2026 05:20

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Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (14%)

    Phone (14%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sūrat, State of Gujarāt

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

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City Problem Type Report Time
IndiaSūrat Internet
IndiaSūrat Total Blackout
IndiaSūrat Internet
IndiaSūrat Phone
IndiaSūrat Internet
IndiaSūrat Phone

Community Discussion

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Reliance Jio Issues Reports Near Sūrat, State of Gujarāt

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • premkatlariwala Prakash Katlariwala (@premkatlariwala) reported from Sūrat, State of Gujarāt

    @JioCare Dear sir Please help my airtel no mnp to jio but jio customers service center charges 99 prime mamebership and 250 deposit per no so pls help me i am form #surat gujarat

  • ampurna_mohanty Purnachandra Mohanty (@ampurna_mohanty) reported from Sūrat, State of Gujarāt

    Dear sir please help to stop such type of incidents @reliancejio @CP_SuratCity

  • vishalramani91 vishal (@vishalramani91) reported from Sūrat, State of Gujarāt

    @JioCare Never thought it takes 4+ days for world’s biggest mobile service provider to reach customer and still counting. Still waiting for a call from you guys @reliancejio Or share a working customer support number and I will call to you guys.

  • unagarkeyur keyur (@unagarkeyur) reported from Sūrat, State of Gujarāt

    @sanju9213 @JioCare @reliancejio @jio Sorry but i disagree with you as this is the first time i face this issue since i ported from other telecom company.

  • ampurna_mohanty Purnachandra Mohanty (@ampurna_mohanty) reported from Sūrat, State of Gujarāt

    @JioCare But how this type of peoples calling without any fear with using JIO SIM and saying that no any problem they will face if we launched FIR against them... i want to ask you if they are submitting their proof while issuing SIM then why we not blocked them or cancel their SIM

  • Nikunjofficial1 Nikunjofficial (@Nikunjofficial1) reported from Sūrat, State of Gujarāt

    @reliancejio Sir last 1 Month my Jio network is automatically gone may I requested to you pls check network issue... Detail as under below District:- surat Area name :- Katargam State :- Gujarat My mobile :- vivo v5s Mobile no. :- 83476 06976 Look in to this matter.

  • girishpansuriya girish pansuriya (@girishpansuriya) reported from Sūrat, State of Gujarāt

    @JioCare my internet speed is worst than worst.. everyday same problem... i am too much disturbed due to this.. and irony is that i have 1 year subscription... help me in this

  • vishalramani91 vishal (@vishalramani91) reported from Sūrat, State of Gujarāt

    @JioCare It’s been 1+ day and still counting. Thank you @reliancejio for this bad service. Definitely I will be away from @reliancejio in future.

  • deshrakshakh Himanshu Agarwal (@deshrakshakh) reported from Sūrat, State of Gujarāt

    @JioCare no network available what to do

  • SanjaySutariya_ Sanjay Sutariya (@SanjaySutariya_) reported from Sūrat, State of Gujarāt

    @Airtel_Presence Don't lie rabab I don't receive any calls..I tweeted 11:46 pm you don't call and you say not answering your end..lie like your service..it's not possible due to lockdown otherwise I port out tomorrow morning's @VodafoneIN @reliancejio ..I don't tell your #chindigiri.#same .

  • mgajjar101 vijay gajjar (@mgajjar101) reported from Sūrat, State of Gujarāt

    @reliancejio your network is pathetic to say the least and now don't give me the excuse of plz DM your number we will look into it since year im going through it and had informed you guys previously but problem still persist I guess its time for me to port to

  • bharatjain080 bharatjain080@gmail. (@bharatjain080) reported from Sūrat, State of Gujarāt

    @TRAI @JioCare @reliancejio 3rd thread service in india for jio network not towar in jio network in my area my mobile no so plz repir your tower

  • Pankaj_hewett Pankaj Tiwari (@Pankaj_hewett) reported from Sūrat, State of Gujarāt

    @JioGigaFibre @JioCare @JioGigaFibre @consumerforum_ @forum_consumer @jagograhakjago @JagoGrahakJago_ @KalyanUpbhokta Set top box is not working since last 15 days for service ID 299283560312. Tele customer person is also not taking complaint. Dvice is not working since 4th Apr

  • Pawanpa86431882 Pawan pandey (@Pawanpa86431882) reported from Sūrat, State of Gujarāt

    @mangalkaushik @reliancejio @JioCare Very poor speed

  • SChovatiya Sanjaybhai Chovatiya (@SChovatiya) reported from Sūrat, State of Gujarāt

    @JioCare @kar_aditya Your service is very poor

  • premkatlariwala Prakash Katlariwala (@premkatlariwala) reported from Sūrat, State of Gujarāt

    @JioCare Dear sir, i was thinking my all 38 postpaid connection switch to jio but jio plan is ok but other changes is very high like 99 prime mamebership and 250 deposit is very not good can u help me so i want switch my all connection Vodafone airtel

  • Pawanpa86431882 Pawan pandey (@Pawanpa86431882) reported from Sūrat, State of Gujarāt

    @JioCare @mangalkaushik O already use all type activity but not any response so please my problem solve

  • Amit191094Amit amit singh (@Amit191094Amit) reported from Sūrat, State of Gujarāt

    @JioCare The net is not on in mobile and the all setting is ok not a proper way of talk from customer care

  • ampurna_mohanty Purnachandra Mohanty (@ampurna_mohanty) reported from Sūrat, State of Gujarāt

    @JioCare Am saying why JIO not block or cancel the mobile number of these type of peoples who are doing this type of blender as i have seen so many incidents where they are using JIO numbers ....

  • SandeshRawal84 Sandesh Rawal (@SandeshRawal84) reported from Sūrat, State of Gujarāt

    Please stop my services if you are not able to provide me better service. Poorest network in world. Poorest internet speed. My mobile number is 9265789179 @JioCare @reliancejio @reliancegroup

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Max2022king Vineet (@Max2022king) reported

    @JioCare Customers who DONT NEED Good CC, Escalation service solution, prompt Technician visits, money refund (Refundable Deposit, Installation charges in stipulated time of 14 days), resolution within 72 hrs of any problem. I suggest go for JIOFIBER.

  • superchan007 Chandan Soni (@superchan007) reported

    @reliancejio @GoogleIndia Worst service provider ..slow internet connectivity low signal

  • Janakku12041298 Janakkumar (@Janakku12041298) reported

    @reliancejio @GoogleIndia Unqualified employees and very very bad experience

  • mbdakshay AKSHAY BHATNAGAR (@mbdakshay) reported

    @JioCare @reliancejio my Fiber connection to number 7906962364, I am one of the first users of Fiber in my whole locality, I asked jio customer care for my last 2 years transactions invoice, due to some official submission purpose, she denied harshly.. #Jio Akshay Bhatnagar.. 😡

  • ayush13malviya आयुshhhhh....!! 🤫🤫 😷😷 (@ayush13malviya) reported

    @ShefVaidya @airtelindia Done! Decision made! 66 days left in my Airtel plan! My pockets are a little tight so I won't throw away this validity just now. But I am setting a reminder of getting it ported to @reliancejio 63 days from now. They need to know that we aren't going to tolerate this **** anymore

  • Ankit8122 Ankit anand (@Ankit8122) reported

    Hy @JioCare it's been 2 weeks since the jio connection was to be done at my area Could you please help

  • iamrmuthu Muthukumaran Rajasekaran (@iamrmuthu) reported

    @JioCare I got Jio Fiber Broadband by end of Aug. Paid INR 4948 for 6 months including GST (699/month plan). Internet never worked. Due to technical issues, the representative told me that I have to cancel, will get the refund. But I did not get the full refund. please check.

  • A_R_I_H_A_N_T ARIHANT JAIN 🇮🇳 (@A_R_I_H_A_N_T) reported

    @JioCare @reliancejio , facing issues with network, trying to connect customer care but seems like no one cares, the call is getting disconnected or isnt answer properly stating system is down cant check details. Appreciate if you could fix the issue.

  • Ashvee007 Avichal Jain (@Ashvee007) reported

    @JioCare @reliancejio @JioFiberVoice Utterly disappointed with the installation process. It's been 5 days and am still facing issue with it. Can this be escalated to be taken action asap? OrderId:-NO0000J51IA4

  • TheAllenVictor Allen Victor🇮🇳 (@TheAllenVictor) reported

    @JioCare @tat_aham_asmi Can you please take care of your service in my locality?