Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received May 14, 11:48 AM GMT+5:30.
- Internet (78%)
- Total Blackout (11%)
- Wi-fi (11%)
The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 and 394107 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at Reliance Jio
Reliance Jio is having issues since 01:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Internet | 1 day ago |
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Sūrat
|
Internet | 2 days ago |
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Sūrat
|
Internet | 2 days ago |
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Sūrat
|
Internet | 5 days ago |
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Sūrat
|
Internet | 6 days ago |
|
Sūrat
|
Total Blackout | 7 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Dr.Anand Patel (@dr_anand) reported from Sūrat, Gujarat@TRAI @reliancejio Whom & how i contact customer care of giga fibre for very bad service? Called customer care 4-5 times but each time my call ended,failed to file complain thru Jio App,even unable to contact executive who was in charge when i installed giga fibre. 😡😡😡😡😡
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Paras Chodvadiya (@iamparas) reported from Sūrat, Gujarat@drsanu_singh @JioCare @reliancejio No, when I got the Jio 5G Welcome Offer, then after 5G signal came.
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Ajay Kumar Verma (@imajayprakashh) reported from Sūrat, Gujarat@reliancejio @reliancegroup @JioCare your prepaid internet service is very bad in Surat Gujarat, and jio customer care executive is not proper respond...
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hiren devganiya (@9033740275) reported from Sūrat, Gujarat@Airtel_Presence @airtelindia i need airtel black plan and I am dm to you my info but no one any person reach me you can help me? @JioCare
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Manish Maurya (@fictgamer) reported from Sūrat, Gujarat@reliancejio My iphone 12 got the update of 5g and i also got the trail 5g unlimited offer but not able to use it in surat. Need some help🙃
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Tushar Gidwani (@TusharGidwani) reported from Sūrat, GujaratHello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat
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Kuldip khokhani (@pkuldip94) reported from Kāmrej, Gujarat@JioCare @reliancejio When will it be my area's turn from across the country? I have been waiting and asking for help since last three years but I am not getting any resolution yet. All of India is using 5G networks now and I don't even have 4G network here! Shame on you for fooling the public.
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@reliancejio With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00. Abhi tak engineer aaya nahi he
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@oldmonksays_ @reliancejio @GoI_MeitY Your service request number is SR00001EDGX0. You will receive an update by 2022-10-12T14:36:25. To check the status of your service request using MyJio App Disconnect karava diya hai mene
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Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, GujaratHi Friends Need a Help I want to port My Jio number in other network @JioCare @reliancejio @reliancegroup i m facing network issue on my jio number & i am got getting solution from 1 month
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Riddhesh Sadariwala (@Riddhesh91188) reported from Sūrat, GujaratFacing issues again, nothing loads on the cellular network @JioCare @reliancejio
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सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat@JioCare here solve your problem early morning to getting issues I can't call to anyone because your network system is not working
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@caanilshekhawat @reliancejio @_MukeshAmbani With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00.
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S.K.Kathiriya (@skkathiriya8) reported from Sūrat, Gujarat@JioCare It's 29 there was no solution for my issue I suddenly received a message that your address verification failed when no one came to verify the address. Pls. Refund my money..
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Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat@reliancejio @JioCare Now three months has elapsed till the company need more time and telling me to have patience to sort out my issue . Jus a poor response
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Shubham Nagarji (@ShubhamNagarji2) reported from Sūrat, Gujarat@JioCare I'm facing some serious issues with your network please help me ASAP.
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat@JioCare I have 5 connection with my family i will not wait longer, if you don't provide resolution soon, within this month.
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Sandesh Rawal (@SandeshRawal84) reported from Sūrat, Gujarat@JioCare Unlucky but your service is not available in my area.
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ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, GujaratIf the internet can be slow due to Overcrowding it should not be done even during the day Because there are very few users during the day time. @JioCare
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Hardik A. Patel (@hapatel2792_a) reported from Sūrat, Gujarat@reliancejio @JioCare Since last few Internet connectivity is poor, facing issue for net surfing.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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santosh zade (@santoshzade777) reported@JIOAIRFIBERIN @_MukeshAmbani @reliancejio My Jio account No. Is +91-2452357636 is not working for the last 7 days. We have run a computer Institute in a rural area and we need an internet connection to educate students. But from the last 8 days our online classes are closed.
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Satish (@Sravesh121) reported@JioCare @reliancejio Are you serious???? You rescheduled to 18 may?? Disruption happens on 14 may and resolution will happen on 18 may? What rubbish service is this!!!
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jimit shah (@jimit_8992) reported@reliancejio your internet services have really gone bad. So many technical glitches and no permanent solutions. How difficult is it to solve an issue completely and not just temporarily for a day? So many websites doesn't work on your wifi but works on other network wifi.
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lana (@musxkan) reportedTrain your representatives @JioCare horrible services, get your customer support to contact me asapp
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Hanu Thellapandla (@hanshu_143) reported@JioCare @JioCare I received a call from your engineer regarding JioFiber installation, but he didn’t speak anything on the call and disconnected it immediately. After that, I received a message saying my request was cancelled without any proper communication or resolution.
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Devesh Kulshreshtha (@DeveshKuls47696) reported@airtelindia @TRAI does it take 3 days to tranfer 1 wifi connection intercity? The network is inconsistant and we get it intermittently but u charge us full for lack on your part. Pls get it done asap or i will port to @reliancejio
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babul { Crazy Boy } (@babulbanarsi) reported@JioCare It is horrible experience about jio. I want a Caller tune for my number but Kio Sawan asking payment? First you show Free Caller Tune on Jio Sawan but as you start downloading it ask money? Is it not Missleading. Think deeply about your poor service.
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Amit Maheshwari (@amitmahe) reported@JioCare Dear jio team..i just need a time frame by which issue will be resolved and a permanent solution so that issue does not occur in future. I have faced outages thrice in the last one month with each instance taking more than 5 days to resolve. Who will beat the loss which i face?
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CA Manish Jangid (@mj_manii) reportedI don’t know what’s wrong with your network or your support team anymore. The internet hardly works, and there has been no proper resolution till now. Also, remove the “care” word from your JioCare name, because you clearly don’t know how to care about your customers. (2/2)
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Pavan Salunke (@PavanSalunke9) reported@JioCare @jagograhakjago @reliancejio Already 24 days have passed. When will I receive my refund amount? You are only wasting time instead of resolving the issue. Please process my refund immediately and confirm the exact status today.