Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and E-mail.
- The most recent signal from this area was received May 25, 4:46 PM GMT+5:30.
- Internet (67%)
- Total Blackout (17%)
- E-mail (8%)
- Wi-fi (8%)
The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 and 394101 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 27: Problems at Reliance Jio
Reliance Jio is having issues since 12:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Total Blackout | 2 days ago |
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Sūrat
|
Internet | 5 days ago |
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Sūrat
|
Wi-fi | 6 days ago |
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Sūrat
|
12 days ago | |
|
Sūrat
|
Internet | 12 days ago |
|
Sūrat
|
Internet | 13 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Aarav (@AaravAp5130) reported from Sūrat, Gujarat@JioCare I agree With Technical Issues But What About Ur Customer Care Services.. totally Failed In My Case.
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Tushar Gidwani (@TusharGidwani) reported from Sūrat, GujaratHello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat
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Deepak Jha (@deepak_jha111) reported from Sūrat, Gujarat@JioCare Kindly advise till that time what your customer will do?
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Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Utrān, Gujarat@JioCare @reliancejio i am at surat laskana location from tomorrow to much network issue is here. I want to port my number to other operator but i can even send sms. Really Very 3dr class service here I For This Tweet i use Vodafone Network Its Working Here.
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Kamal Mishra (@KamalMi33669986) reported from Sūrat, GujaratFacing very bad internet connectivity issues nowadays with @reliancejio please fix this.
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Tushar Gidwani (@TusharGidwani) reported from Sūrat, GujaratHello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat
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Deepjariwala (@Deepjariwala9) reported from Sūrat, Gujarat@reliancejio Thik se 3G internet speed bhi nahi dete or 5g launch karne chale.. Worst internet speed i have ever seen on jio. No-7359164646 , location - udhna Surat
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X Bow 🏹 (@__JaiBhartiya__) reported from Sūrat, GujaratFound in My Jio App that 1 unknown is attached to my profile... Kindly help me out @JioCare
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Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat@JioCare Dear Customer, Bill dated 01-03-2022 of Rs. 2126.36 for your Jio Corporate Account Number 900510689193 is due for immediate payment. To avoid disruption of services pay NOW through NEFT/RTGS payments/transfers by using A/C code JIOE900510689193, IFSC Code YESB0CMSNOC.
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Dinesh Choudhary (@DKChoudhary151) reported from Sūrat, GujaratHello @reliancejio I loss my Sim card please stop my service
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, GujaratSwitch to @Airtel_Presence as received bad experience from @JioCare from #Jiopostpaidplus plan,
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Ankit Jain (@AnkitJain2828) reported from Sūrat, GujaratFacing the worst customer care support from @JioSaavn @reliancejio Its been three days i m unable to use my jio saavn pro services
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Sunil Patil (@Kalpratna_) reported from Sūrat, Gujarat@reliancejio @JioCare know one response on my network issue query. Worthless service
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Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat@reliancejio @JioCare disconnection since 10th July, shared usage statement with your team to prove. My resolution date has been extended to 22, 26 ,27th and today to 1st August. My plans ends on 12th Aug. called..mailed... I think it is time for #goodbyeJio.
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@oldmonksays_ @reliancejio @GoI_MeitY Your service request number is SR00001EDGX0. You will receive an update by 2022-10-12T14:36:25. To check the status of your service request using MyJio App Disconnect karava diya hai mene
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Niraj Ojha (@NirajOj91192051) reported from Sūrat, Gujarat@reliancejio Jio 5g not working inside room Plz help Surat
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@JioCare @reliancejio With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-10-04:17:00:00.
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Yogesh Shah (@Vaniya_Boy) reported from Sūrat, Gujarat@reliancejio I am unable to browse with mobile data due to low network. Although, there was no problem happening in voice call rather than data surfing. Please do needful for full coverage. Thank you.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Vidya (@diya2411) reportedIt has been three days with absolutely no home internet in Vile Parle, Mumbai. We have raised a complaint, but there has been zero progress or communication from your end. Extremely disappointed with this lack of support. Kindly escalate and resolve this immediately. @JioCare
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ramnareshraina (@ramnareshraina) reported@JioCare My Jio AirFiber has been completely down every day between 12 PM and 4 PM for the past week, along with intermittent Wi-Fi drops at other times. I need this checked and resolved immediately. I am sending my account details via DM now. #JioCare #JioAirFiber
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Arpanjyoti Gogoi (He/Him) (@arpangogoi954) reportedReally disappointed with @JioCare service. KYC was completed on 25 May and payment was made, yet WiFi installation is still pending with no proper assistance or update. This delay is unacceptable. Kindly resolve this urgently. Order ID: NO0001DOD9E6 #Jio @reliancejio
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satyaparkash (@rajsatya87) reported@JioCare My complaint was raised on 29-Apr-2026 while the account was active. Why was it not resolved till 24-May-2026 despite repeated follow-ups? Account suspension later due to non-payment does not invalidate the original unresolved complaint.
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Nakul (@lukenakul) reported@JioCare 3 months post cancellation of my relocation request , still money hasn’t been refunded . There are countless service requests being raised for a such a simple refund . This is such a poor service . The relocation feature is a scam !!
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Ankur Sinha (@ankursinha2608) reported@JioCare No change . Still The Same Issue .
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Kaarishma Suri (@KarishmaSuri888) reportedIt’s been 3 dats my Jio Wi-Fi is not working because according to them the PNG WORKERS have destroyed all wiring in v block DLF phase 3 Gurgaon . I recently upgraded my plan but cannot use it because it won’t work !!!! @reliancejio @JioCare
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The Mystic (@The_Mystic__) reported@JioCare How long is this problem going to persist? @TRAI @DoT_India
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Raja (@pbasu51272) reported@Airtel_Presence it’s been 3 weeks and am waiting patiently for a response and @airtel really don’t care … i am a Airtel black customer … so it doesn’t matter :…. @reliancejio hear i come hope you don’t disappoint me
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Rajneesh Pathak (@rajneeshkp) reported@JioCare @jio_fiber @_MukeshAmbani I have recharged my old 01179697334 connection instead of +91 11-35874889 Pl help as I hv recharged for 6 months. Requesting you to map the recharge on new number- w-35874889 Expecting that management will give solution to their old customers.