Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jun 5, 9:05 PM GMT+5:30.
- Internet (58%)
- Wi-fi (17%)
- E-mail (8%)
- Total Blackout (8%)
- Phone (8%)
The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 , 394101 and 394107 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 10: Problems at Reliance Jio
Reliance Jio is having issues since 02:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Phone | 5 days ago |
|
Sūrat
|
Wi-fi | 9 days ago |
|
Sūrat
|
Internet | 9 days ago |
|
Sūrat
|
Internet | 11 days ago |
|
Sūrat
|
Total Blackout | 16 days ago |
|
Sūrat
|
Internet | 19 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat@JioCare The connection has resumed, now please extend my current plan to cover charges when the Internet was not working i.e 20 days since the connection was active( 10th July). You can access my account to check usage for this request. Writing becoz there is no response in DM.
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Manish Maurya (@fictgamer) reported from Sūrat, Gujarat@reliancejio It's not working in my area 🥲 I tried everything, I got the welcome offer , i updated my phone then also it's not working, I'm from surat gujarat
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Sandesh Rawal (@SandeshRawal84) reported from Sūrat, Gujarat@JioCare He is saying that we will give connection in next week. But this commitment is broken Please give contact no. I need to talk My television is on off mode from 1 month.
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Naushad Ansari (@ansarnau) reported from Sūrat, GujaratWhen will be the issue of network, call drop and low connectivity will be solved? Even unable to complaint in jio app that much bad network. Every time executive saying network will resolve within 20 days now more than 1 years gone. @JioCare @RelianceJioCare @reliancejio
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Ankit Jain (@AnkitJain2828) reported from Sūrat, GujaratFacing the worst customer care support from @JioSaavn @reliancejio Its been three days i m unable to use my jio saavn pro services
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Yogesh Shah (@Vaniya_Boy) reported from Sūrat, Gujarat@reliancejio I am unable to browse with mobile data due to low network. Although, there was no problem happening in voice call rather than data surfing. Please do needful for full coverage. Thank you.
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat@JioCare @vikramsingh2211 What will you do after taking contact number of customer, you will tell sir how much your network bar, in which slot sim is, cache cleared or not, even after if you found that problem is in your network, you tell problem is temporarily or users base in your area is high 1/2
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Harsh Patel (@iamcaharsh) reported from Sūrat, GujaratHello @JioCare My Jio fiber is not working since 2:00pm Red light continues blinking
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Mahek Chawla (@mahekchawla04) reported from Sūrat, Gujarat@reliancejio @RelianceJioCare my internet is not working since two days, raised a request but your service guy marked it as solved without even coming, and calling me and telling why did i raise another request. Is this kind of behaviour what we expect from jio ?
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X Bow 🏹 (@__JaiBhartiya__) reported from Sūrat, GujaratFound in My Jio App that 1 unknown is attached to my profile... Kindly help me out @JioCare
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Jain Sorabh (@JainSorabh3) reported from Sūrat, Gujarat@JioCare Everything is a limit, I made a terrible mistake my paying for year now it's month lost and no solution. I want my money back now.
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Amrendra A Mishra (@amvra2351) reported from Sūrat, Gujarat@JioCare Thanks a lot for your efforts without resolution. Now customers like me will never trouble you and your company Reliance Jio Fibre as I have already applied for refundable deposits of 6500/-and six months subscription for new plan paid on 27.6.22 operative 9/7/22.
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**** (@Tuskisutariya) reported from Sūrat, Gujarat@JioCare 749 plan activated and 239 both are working same time bt 5 G not working
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Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat@reliancejio @JioCare Now three months has elapsed till the company need more time and telling me to have patience to sort out my issue . Jus a poor response
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Vijay Makavana (@HiravaBoy) reported from Athwa, GujaratWhen Moto Edge 20 get VoNR support Update? @Moto @motorolaindia @JioCare
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@caanilshekhawat @reliancejio @_MukeshAmbani With reference to Service Request Number SR00001E9FH8, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number +912613167346 is on hold as FTTx - Society permission required. Kindly provide the approval from your society
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@caanilshekhawat @reliancejio @_MukeshAmbani With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00.
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Ranjan Pathak (@1ranjanpathak) reported from Sūrat, Gujarat@JioCare @vishaljaiswal And if the first call is an emergency call then should we have to wait for your announcement to finish and then u connect our call till then person may die also. Which customer has asked you to start this type of announcement. and by the way it's not for only 01st call only.
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सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat@reliancejio dear jio why you doing frod with customer here your network and calling systems is hack...how do I work without net n calling system
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Dhruvan_patel (@savaliyadhruvan) reported from Utrān, GujaratSince 4 days even after repeated calls there is no resolution Jio fiber. @reliancejio @RelianceJioCare @JioCare
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Girija Prasanna Swain🇮🇳 (@CHATUR_LINGAM) reported@JioCare Not a single thing done by jio..no internet..so much slow network..not able to book a uber also.. disgusting..please don't buy the jio sim..
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Ankit Singh Rathour (@aAnkitRathour) reportedVery disappointed with JioAirFiber service. Requested cancellation, but there has been no proper response or resolution. Customer support is difficult to reach and the overall experience has been frustrating.#jioCustomerService @JioCare @reliancejio
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Ravi Gupta (@RaviGup64524486) reported@JioFiber @reliancejio @TRAI — ENOUGH! Jio Fiber DEAD since April 22nd. MULTIPLE complaints. ZERO fixes. Works only few hours daily. Paying for a service that doesn't exist! Filing with TRAI & consumer court in 24hrs if unresolved. DO YOUR JOB! #JioFiber #JioDown #ConsumerRights
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Vikash kumar (@Viksshkumar5) reported@JioCare Worst telecom experience ever Jio has failed to provide basic service despite charging customers on time False assurances from cc and no real resolution Customers deserve better than this level of negligence Shameful service and complete disregard for customer concerns
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desi style (@vedtiwari18) reported@JioCare @TRAI day 4 still issue not resolved , free k to paise hai customer k , kya farq parta hai
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sumit Chatterjee (@sumit10790358) reported@JioCare Good to see print reply and service
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मनोज जिनागल (@manozjinagal) reported@JioCare Furthermore, I have not received the vouchers associated with my 6-month payment plan. I am finding it challenging to connect with a Jio customer care executive to resolve this matter efficiently.
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Siddharth Chhajed (@sidieeie) reported@JioCare This is my follow-up after repeated complaints and no resolution. ₹799 was debited on 18 May 2026 for a Jio prepaid recharge, but the recharge was never activated and does not appear anywhere in my Jio recharge history.
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Ramji K Sakpal (@Ramji_Sakpal) reported5 days without internet, zero response to multiple complaints, and @JioCare customer service lines aren't even working. This is completely unacceptable. Time to look for a new broadband provider. @reliancejio
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Arghya Gupta (@arghya__gupta) reported@JioCare please arrange a callback No engineer has been assigned for last 3days this pathetic service local ISP are faster than this