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Reliance Jio

Reliance Jio outages and service status in Sūrat, Gujarat

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Apr 27, 11:30 AM GMT+5:30.
  • 71% Internet (71%)
  • 14% Wi-fi (14%)
  • 14% Phone (14%)

The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 and 394107 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 29: Problems at Reliance Jio

Reliance Jio is having issues since 07:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Wi-fi 3 days ago
Sūrat Internet 13 days ago
Sūrat Internet 16 days ago
Sūrat Internet 17 days ago
Sūrat Phone 24 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • fictgamer
    Manish Maurya (@fictgamer) reported from Sūrat, Gujarat

    @reliancejio It's not working in my area 🥲 I tried everything, I got the welcome offer , i updated my phone then also it's not working, I'm from surat gujarat

  • HiravaBoy
    Vijay Makavana (@HiravaBoy) reported from Sūrat, Gujarat

    Jio 5G not Working on my Infinix Hot 20 5G . This phone support 12 5G band but Jio 5G not working. I have welcome offer and 5G network city @InfinixIndia @Infinix_Mobile @JioCare

  • imajayprakashh
    Ajay Kumar Verma (@imajayprakashh) reported from Sūrat, Gujarat

    @reliancejio @reliancegroup @JioCare your prepaid internet service is very bad in Surat Gujarat, and jio customer care executive is not proper respond...

  • Kalpratna_
    Sunil Patil (@Kalpratna_) reported from Sūrat, Gujarat

    worst jio fiber service @reliancejio When the connection is to be given, the executive comes at home and when the problem is to be solved, then only on the phone.

  • tejcku
    Tej Narayan (@tejcku) reported from Sūrat, Gujarat

    @JioCare Please help me to get my no 9172809034

  • iamparas
    Paras Chodvadiya (@iamparas) reported from Sūrat, Gujarat

    @drsanu_singh @JioCare @reliancejio No, when I got the Jio 5G Welcome Offer, then after 5G signal came.

  • bhadreshv1993
    ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujarat

    If the internet can be slow due to Overcrowding it should not be done even during the day Because there are very few users during the day time. @JioCare

  • Jinayp
    Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat

    @JioCare Dear Customer, Bill dated 01-03-2022 of Rs. 2126.36 for your Jio Corporate Account Number 900510689193 is due for immediate payment. To avoid disruption of services pay NOW through NEFT/RTGS payments/transfers by using A/C code JIOE900510689193, IFSC Code YESB0CMSNOC.

  • DKChoudhary151
    Dinesh Choudhary (@DKChoudhary151) reported from Sūrat, Gujarat

    Hello @JioCare I loss my Sim card please stop my service

  • skkathiriya8
    S.K.Kathiriya (@skkathiriya8) reported from Sūrat, Gujarat

    @JioCare It's 29 there was no solution for my issue I suddenly received a message that your address verification failed when no one came to verify the address. Pls. Refund my money..

  • Jinayp
    Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat

    @JioCare Kindly cancel the bill also if connection has been cancelled ..

  • Jinayp
    Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat

    @reliancejio @JioCare Now three months has elapsed till the company need more time and telling me to have patience to sort out my issue . Jus a poor response

  • Krishulv
    सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat

    @reliancejio give me money back your company is poor network now in surat your network not working

  • SandeshRawal84
    Sandesh Rawal (@SandeshRawal84) reported from Sūrat, Gujarat

    @JioCare Unlucky but your service is not available in my area.

  • brizs07
    Brijesh Patel (@brizs07) reported from Olpād, Gujarat

    @reliancejio Jio internet speed is very slow. I contact customer care and complain them but there was no improvement in internet speed. ASAP please improve jio internet speed

  • sagarso19566752
    Sagar Babson (@sagarso19566752) reported from Sūrat, Gujarat

    Very rubbish service @reliancejio @JioCare New Jio Fiber connectivity has been done. The network has not been coming for 20 days.There is an employee of a Jio customer whose name is Rishi,+91 78598 01642, he doesn't even talk properly. Closed the complaint without working. 🙎

  • fictgamer
    Manish Maurya (@fictgamer) reported from Sūrat, Gujarat

    @reliancejio My iphone 12 got the update of 5g and i also got the trail 5g unlimited offer but not able to use it in surat. Need some help🙃

  • Jitendr14302402
    Jitendra Bharti (@Jitendr14302402) reported from Sūrat, Gujarat

    Since 20days and the problem of network getting off continues..@JioCare @airtelindia

  • kaushik_dodiya
    Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Kāmrej, Gujarat

    @JioCare @kin10808224 3rd Class Service. Even i cant send Port sms

  • bhadreshv1993
    ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujarat

    @JioCare @JioCare @TRAI my jio number is 9022906300. i am located from surat 394101. I have been watching for a long time now that the internet is shut down from 8 to 10 o'clock at night. And for the last 3 days I have been trying to call in customer care but there is no contact.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • TeslaRaghav
    Phani Raghav (@TeslaRaghav) reported

    @JioCare I wish to cancel and need a full refund. I have already mentioned it earlier.

  • your_karann
    Karan (@your_karann) reported

    "@JioCare @reliancejio My JioFiber is down for 30+ hours in Naubasta, Kanpur (SR000034KMEF) Under TRAI 2024 regulations, a 24hr+ outage mandates a rent rebate/validity extension. Generic 'power outage' excuses won't work anymore. Restore service or I am escalating to NodalOfficer

  • TM19022
    Dr. Tanmay (@TM19022) reported

    @JioCare my mobile internet network is not working properly since 2 days it's buffering a lot... Please do needful

  • shanky_sixseven
    shanky (@shanky_sixseven) reported

    @JioMart @JioCare Ordered groceries at 6:30 PM. 4+ hours later — still ZERO update on the app. No ETA, no rider, and no way to cancel. Am I supposed to wait forever? Fix this or cancel my order immediately.

  • kalpeshbhatia
    kalpeshbhatia (@kalpeshbhatia) reported

    @jio_fiber @JioCare I took connection of jio fiber on 25-4-26 payment done against order no. NO0001D3JRJ2 but various reminder to yr mkt person nd technical person installation not done. So 2day I visited shimpoli, borivali jio centre nd cancel my connection. Plz share cancel no

  • bSinha7033
    Raunak (@bSinha7033) reported

    @JioCare But that is fraud . I have not raise any request for a new sim . Need to cancel the order

  • DSurendraShukla
    Surendra Shukla🇮🇳 (@DSurendraShukla) reported

    Pathetic experience with @JioMart. Cancelled my order without permission, increased price 2x, and haven’t refunded my money yet. No support response at all. This is highly unprofessional. Resolve this ASAP or I’m filing a complaint with consumer court. @reliancejio

  • luvahuja247
    love ahuja (@luvahuja247) reported

    @reliancejio @JioCare Facing streaming issues on Jio Fiber 50+ days. IPL on JioHotstar, Instagram reels & YouTube Shorts BUFFER. Customer care says restart router/change password. After 30+ days technician admits issue existed long back but no one diagnosed it. Pathetic experienc

  • Namanchhab53723
    Naman chhabra (@Namanchhab53723) reported

    @JioCare Facing repeated outages. Electricity work cut fiber for whole street. Raised SR000034NC6N, given 4–7 PM slot, no technician assigned, now pushed to tomorrow. Poor coordination. Need urgent resolution.

  • gemsunny
    sunny joshi (@gemsunny) reported

    @JioCare what the service you people are giving