Reliance Jio

Reliance Jio Outage Report in Sūrat, State of Gujarāt

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Sūrat come from postal codes 395007, 394101, 395005, 395010 and 394107.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, State of Gujarāt

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Sūrat, State of Gujarāt 03/22/2026 22:20

March 22: Problems at Reliance Jio

Reliance Jio is having issues since 07:10 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sūrat, State of Gujarāt

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

Loading map, please wait...
City Problem Type Report Time
IndiaSūrat Phone
IndiaSūrat Wi-fi
IndiaSūrat Wi-fi
IndiaSūrat Internet
IndiaSūrat Internet
IndiaSūrat Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sūrat, State of Gujarāt

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • pranesh07 Pranesh Patel (@pranesh07) reported from Sūrat, State of Gujarāt

    @JioCare please check your network, my net speed is below threshold speed as per your application test

  • VISHALSHAH1177 VISHAL (@VISHALSHAH1177) reported from Sūrat, State of Gujarāt

    Its been 10 days now... I have shared all details to jiocare but still there is no response from jiocare... Quite disspointing service from Jio...never thought of such bad customer service## @JioCare @reliancejio #jio #reliancejio

  • ketan_bagrecha ketan bagrecha (@ketan_bagrecha) reported from Sūrat, State of Gujarāt

    @reliancejio @JioCare @DoT_India last month to be with jio. Worst network. Next month port out from jio. No services. Low network worst then 2g. No solutions from jio. Many complaints zero response. Waste of money. No difference earlier reliance now jio.

  • ketan_bagrecha ketan bagrecha (@ketan_bagrecha) reported from Sūrat, State of Gujarāt

    @JioCare @reliancejio @airtelindia worst network lose much business because of one way talks from jio. my customer couldnt contact because of not reachable . Thanks to airtel for connecting me thru another number. Port out from jio.

  • ErRAJA_1991 Chowkidar PATEL ASHISH (@ErRAJA_1991) reported from Sūrat, State of Gujarāt

    but many times faced issue of slow speed.And after that my 3rd rechrge done this month i am facing it continues. Its not working proprly. Can you be plz honest to provide the proper service as u provided me when i was new customer.Els let me go back to @airtelindia @reliancejio

  • kukadiyaravi_rk Kukadiya Ravi (@kukadiyaravi_rk) reported from Sūrat, State of Gujarāt

    Eprox Timing Please Send Me for a network connectivity issue @JioCare @reliancejio @DoT_India

  • kannaujiyapan Pankaj Kannaujiya (@kannaujiyapan) reported from Sūrat, State of Gujarāt

    Very Poor Network @reliancejio & @airtelindia Some time it is very irritating to use mobile🥵

  • VISHALSHAH1177 VISHAL (@VISHALSHAH1177) reported from Sūrat, State of Gujarāt

    @reliancejio @JioCare There is bug in jiocloud app.. When i try to login with my number new account is created...what about my old account..all data stored there....Need solution on urgent basis as i am not able to access my data stored on cloud..

  • Mizzy444 Minilkumar Rathod (@Mizzy444) reported from Rānder, State of Gujarāt

    @reliancejio Respected Jio team, it's really disturbing to see consistency in service(network) within range of 10 km from my location! @JioCare When we pay for 4G, it is not just speed, we expect consistency in your service!

  • CaAkhilBeriwal Akhil Beriwal (@CaAkhilBeriwal) reported from Bamroli, State of Gujarāt

    @JioCare i have lost my mobile phone, and due to which my primary jio number +91-8866433447 has also been lost and due to the crnt situation i also could not get the duplicte sim card , is there any way the team could help me, i am from althan ,surat , Guj. my alt no. 6351449025

  • VISHALSHAH1177 VISHAL (@VISHALSHAH1177) reported from Sūrat, State of Gujarāt

    @reliancejio @JioCare Jio should take care of customer complain of jio's other sevices like jiocloud...i am suffering from lost of data from last one month...every time i connect customer care they reply only that we will working on it... #disspointment #jio #reliance #jiocare

  • kukadiyaravi_rk Kukadiya Ravi (@kukadiyaravi_rk) reported from Sūrat, State of Gujarāt

    The coverage in our area very poor, we have to go out from home just for attaining call. Nd the most things is indoor network problem.@JioCare @reliancejio @TRAI @DoT_India

  • VISHALSHAH1177 VISHAL (@VISHALSHAH1177) reported from Sūrat, State of Gujarāt

    Still not get solution for my query about jiocloud...@JioCare @reliancejio

  • KrunalDomadiya krunal domadiya (@KrunalDomadiya) reported from Utrān, State of Gujarāt

    I urge you please maintain well telecom network. I complained several time but no response from company. Also not registered complains. It is critical time.please do needful to be connected to home. Please keep action @JioCare @reliancejio

  • AkramShahBJP Akram Shah (Hindustani) (@AkramShahBJP) reported from Sūrat, State of Gujarāt

    @AzamHyder @reliancejio @airtelindia @VodafoneIN Right @AzamHyder Sir. Network & net Issue before 15 days. Pls help @VodafoneIN Team.

  • CaAkhilBeriwal Akhil Beriwal (@CaAkhilBeriwal) reported from Sūrat, State of Gujarāt

    @JioCare my issue is yet to be resolved..you have asked me to DM the personal details..but no response has been received since 5 days, plz tell me what can be the possible outcome

  • stanley_47 stanley gamit (@stanley_47) reported from Kāmrej, State of Gujarāt

    Worst network in last few months. Quality decrease day by day. उम्मीद हार चुका हूँ @reliancejio से । ओर @JioCare तो जुठ पे जुठ ।। @JioCare says we are working on new site .since 2016. I have 5 connections. I'm family now last hope @airtelindia #port 7016823206

  • kukadiyaravi_rk Kukadiya Ravi (@kukadiyaravi_rk) reported from Sūrat, State of Gujarāt

    Address b-8/302 Opera royal kholvad road pasodara surat Gujarat Pincode 394185 Network issue not solve Contact me on 8000062529 @JioCare @reliancejio

  • VISHALSHAH1177 VISHAL (@VISHALSHAH1177) reported from Sūrat, State of Gujarāt

    If you can't resolve problem of jiocloud then either make seperate department of customer care for jio cloud or stop all the other services of jio...after mentioning the problem they are again repeating that...worst kind of service by jio @JioCare @reliancejio @reliancegroup

  • anujagarwala3 Anuj Agarwala (@anujagarwala3) reported from Sūrat, State of Gujarāt

    It’s been more than 24hrs haven’t received any update from your @JioCare team @DoT_India please help

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • StockTr37403618 Stock Trader (@StockTr37403618) reported

    @JioCare @cbhat5 Don't care much about 5G. I only need FTTH service with OTT and 100mbps plan.

  • k04197 Rajendra Sharma (@k04197) reported

    @amitnhaswani Their service have become worst now. Switch to @JioCare, their network quality is really good and speed is also awesome.

  • ashishpadiya Ashish Padiya (@ashishpadiya) reported

    @ajay_raajsharma @JioCare They are the worst when it comes to refunding money to customers. This is a known tactic they use to rob is off our own money. Initiate immediate legal action against them with the help of @getmyrefundin so that you can get your money back from these frauds

  • Chinshya1 Chinshya (@Chinshya1) reported

    @JioCare One of the worst service that I have experiencing since a month. I can’t understand what had happen to Jiofiber service in our locality. Is there no one technically sound on identifying the issue and resolve the problem.

  • Akashit15 Akashit (@Akashit15) reported

    @reliancejio back to 2g #thankstojio YouTube is buffering Call drops Worst experience with jio @JioCare

  • FCColdheart Shantanu Poddar (@FCColdheart) reported

    @JioCare I have raised a cancelation of Jiofiber service today and I already paid for the August 2022 month charges. As I am disconnecting it today, why am I not eligible for a refund for those days for which I am not going to use the internet? This is the minimum I can expect.

  • imm1492 MayurM (@imm1492) reported

    @reliancejio Request ID With reference to Service Request Number SR00001CM9H7 & SR00001CV0S7. No technician is assigned till date to resolve internet issue. Jio customer care is only making promises not working. Jio fiber 91 2913580574 Registered number 8082272323

  • PRajput2706 Pooja Rajput (@PRajput2706) reported

    @abhishekjjwala Don't get influenced by their worst class customer care bot replies... their job is to end our complaints by doing(cntrl c+ cntrl v).... port it to @JioCare as I did if you really want to experience something different.

  • kranshevare kartik Ranshevare (@kranshevare) reported

    @JioCare @reliancejio 5G is coming but no 4G speed since this morning very slow speed just buffering Kurla Kajupada 400072 #Jiodownspeed

  • amitsin70205228 amit singh (@amitsin70205228) reported

    @JioCare I think 4 mth is enough to resolve any type of issue even i juat want my money back you have to just ask someone to collect your set up and initiate refund Thats it But you dont have intention to return money