Reliance Jio

Reliance Jio Outage Report in Sūrat, State of Gujarāt

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The latest reports from users having issues in Sūrat come from postal codes 395007 and 395005.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, State of Gujarāt

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Sūrat, State of Gujarāt 11/20/2025 01:25

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Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (14%)

    Phone (14%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sūrat, State of Gujarāt

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

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City Problem Type Report Time
IndiaSūrat Internet
IndiaSūrat Internet
IndiaSūrat Internet
IndiaSūrat Phone
IndiaSūrat Phone
IndiaSūrat Internet

Community Discussion

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Reliance Jio Issues Reports Near Sūrat, State of Gujarāt

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • Shyam__Radadiya Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, State of Gujarāt

    @reliancejio With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00. Abhi tak engineer aaya nahi he

  • deepak_jha111 Deepak Jha (@deepak_jha111) reported from Sūrat, State of Gujarāt

    @JioCare Kindly advise till that time what your customer will do?

  • Shyam__Radadiya Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, State of Gujarāt

    @JioCare @reliancejio With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-10-04:17:00:00.

  • MeetPat35968731 Meet Patel (@MeetPat35968731) reported from Sūrat, State of Gujarāt

    I am Meet Patel..Jio customer.. The Jio network has suddenly stopped coming from the area in which I live. Jio network has gone from an area of ​​500 meters around my house. I have complained in Jio since last 3 days. But there is no solution yet.#reliancejio #jiopoorservice #jio

  • iamcaharsh Harsh Patel (@iamcaharsh) reported from Sūrat, State of Gujarāt

    Hello @JioCare My Jio fiber is not working since 2:00pm Red light continues blinking

  • HMaiwala Harshit Maiwala (@HMaiwala) reported from Sūrat, State of Gujarāt

    @JioCare The connection has resumed, now please extend my current plan to cover charges when the Internet was not working i.e 20 days since the connection was active( 10th July). You can access my account to check usage for this request. Writing becoz there is no response in DM.

  • Shyam__Radadiya Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, State of Gujarāt

    Save me from the dark hustle of your office. Big Reliance claim seems to be Failing on the ground reality. My JioFiber complaint is not cured even in 5 days @reliancejio @_MukeshAmbani

  • imajayprakashh Ajay Kumar Verma (@imajayprakashh) reported from Sūrat, State of Gujarāt

    @reliancejio @reliancegroup @JioCare your prepaid internet service is very bad in Surat Gujarat, and jio customer care executive is not proper respond...

  • creativocamaal Creativo Camaal (@creativocamaal) reported from Sūrat, State of Gujarāt

    @JioCare My mobile 8169641717 no network at Ranawad Khatriwad Golwad Surat though it was full last year. Alternate no 8691891989

  • Shyam__Radadiya Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, State of Gujarāt

    @TajinderBagga @reliancejio @JioCare Your service request number is SR00001EDGX0. You will receive an update by 2022-10-12T14:36:25. To check the status of your service request using MyJio App, click Bagga ji mera to 30/09/2022 se bandh ho gaya he abhi tak engineer nahi aaya esi liye mene bandh karva Diya he

  • JainSorabh3 Jain Sorabh (@JainSorabh3) reported from Sūrat, State of Gujarāt

    @JioCare Given u enough opportunity please proceed with the refund now , we have buisness and we are stuck because of the pathetic service. It's the height of inconvenient we suffered

  • Shyam__Radadiya Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, State of Gujarāt

    @caanilshekhawat @reliancejio @_MukeshAmbani With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00.

  • Shyam__Radadiya Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, State of Gujarāt

    @caanilshekhawat @reliancejio @_MukeshAmbani With reference to Service Request Number SR00001E9FH8, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number +912613167346 is on hold as FTTx - Society permission required. Kindly provide the approval from your society

  • Shyam__Radadiya Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, State of Gujarāt

    @JioCare With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00. Abhi tak koi engineer aaya nahi he

  • Fattemohamed1 Fattemohamed (@Fattemohamed1) reported from Sūrat, State of Gujarāt

    @reliancejio Incoming Call Voice Issue?

  • kishanjari130 Kisshan Jariwaala (@kishanjari130) reported from Sūrat, State of Gujarāt

    Pls somebody from @reliancejio help to recover my esim profile My main number is not working from last 3 days Jio care not respond. @JioCare @jio

  • rohit_nalanda रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, State of Gujarāt

    @JioCare hey reliance jio Your network is very poor very slow Plz update your network @reliancejio

  • Umakant79367992 Umakanta Pradhan (@Umakant79367992) reported from Sūrat, State of Gujarāt

    Every day my net problem vary high 😭😭😭so I change my sim waht happened #jio family 0.24kb/sec my net speed @reliancejio @JioCare

  • JainSorabh3 Jain Sorabh (@JainSorabh3) reported from Sūrat, State of Gujarāt

    @JioCare Everything is a limit, I made a terrible mistake my paying for year now it's month lost and no solution. I want my money back now.

  • Shyam__Radadiya Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, State of Gujarāt

    @oldmonksays_ @reliancejio @GoI_MeitY Your service request number is SR00001EDGX0. You will receive an update by 2022-10-12T14:36:25. To check the status of your service request using MyJio App Disconnect karava diya hai mene

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Lakhan_Lal7394 Kumar 😇 (@Lakhan_Lal7394) reported

    @JioFiberVoice @JioCare @reliancejio can you please tell me how to talk your customer services senior.. bcz i just call jio care for jio fiber prblm nd no other senior take my call . Is this kind of service you give your consumer? If yes then told me. Many other are AVL.

  • Truely_Gift GVG (@Truely_Gift) reported

    Pathetic service from Jio Fiber Customer service @JioCare. Internet wasn’t working since 10th Nov morning and no service done so far. Not even a proper response I received. I decided to cancel it and move on. I am not going to trust to anymore🙏

  • CA_AnkitBothra CA Ankit Bothra (@CA_AnkitBothra) reported

    @reliancejio @JioCare @TRAI jio fiber installed 5 days back and stopped working, submitted complaint, they put it on hold, saying engineer who did the initial setup will resolve. So effective support people left us helpless. This happening in 5 days of Installation.

  • Saurabh_kr_003 Saurabh Kumar (@Saurabh_kr_003) reported

    @reliancejio since past 3 days i suffer from network issue 😡 . I am unable to call or use my internet too .

  • shash2011 Shashank Yadav (@shash2011) reported

    @JioCare Not getting network signal despite complaining to jio customer care several times.I think there is no need of 5G if you can't provide basic network signal for calls.

  • sonusingh_555 ranvijay singh (@sonusingh_555) reported

    @JioCare @reliancejio The net speed is very poor at 845305 Raxaul. Kaurihar chowk . Please help me i am doing work from home.

  • RakeshKadam_ Rakesh Kadam (@RakeshKadam_) reported

    Now when I contacted customer care i was told to reach out to jio care with aadhar copy as my father had major surgeries and cannot move. I was told in Jiocare that number cannot be given back.

  • vaibhavkaushiki Vaibhav Kaushik (@vaibhavkaushiki) reported

    @JioCare I hav send you DM but not get resolution till yet

  • BidyaMahanty bidya mahanty (@BidyaMahanty) reported

    @reliancejio We still no Jio network in my village and now a days too poor signal

  • Kahuja02 Komal Ahuja (@Kahuja02) reported

    My office in ahmedabad SG highway on 19th floor and i get zero jio network. Its one of the reputed commercial area of ahmedabad with all high class office and we get zero network of jio forces everyone to port sim or have alternative service provider @reliancejio @JioCare