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Reliance Jio outages and service status in Sūrat, Gujarat

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Sūrat, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jun 12, 10:30 AM GMT+5:30.
  • 60% Internet (60%)
  • 13% Wi-fi (13%)
  • 13% Phone (13%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)

The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 , 394101 and 394107 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 12: Problems at Reliance Jio

Reliance Jio is having issues since 06:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Internet 14 hours ago
Sūrat Internet 14 hours ago
Sūrat Internet 1 day ago
Sūrat Internet 2 days ago
Sūrat Phone 2 days ago
Sūrat Phone 7 days ago

Community Discussion

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Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • JainSorabh3
    Jain Sorabh (@JainSorabh3) reported from Sūrat, Gujarat

    @JioCare Everything is a limit, I made a terrible mistake my paying for year now it's month lost and no solution. I want my money back now.

  • deepak_jha111
    Deepak Jha (@deepak_jha111) reported from Sūrat, Gujarat

    @JioCare Kindly advise till that time what your customer will do?

  • NirajOj91192051
    Niraj Ojha (@NirajOj91192051) reported from Sūrat, Gujarat

    @reliancejio Jio 5g not working inside room Plz help Surat

  • mahekchawla04
    Mahek Chawla (@mahekchawla04) reported from Sūrat, Gujarat

    @reliancejio @RelianceJioCare my internet is not working since two days, raised a request but your service guy marked it as solved without even coming, and calling me and telling why did i raise another request. Is this kind of behaviour what we expect from jio ?

  • Drpvc
    Prashant chotalia (@Drpvc) reported from Sūrat, Gujarat

    Poorest customer care response at @reliancejio care centre at surat. @JioCare Not helping online or offline.

  • iamcaharsh
    Harsh Patel (@iamcaharsh) reported from Sūrat, Gujarat

    Hello @JioCare My Jio fiber is not working since 2:00pm Red light continues blinking

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    @JioCare 24+ h completed Not sending jio true 5G popup in my number Plz upgrade my number in 5G network area Plz help @JioCare

  • kaushik_dodiya
    Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Utrān, Gujarat

    @JioCare @reliancejio i am at surat laskana location from tomorrow to much network issue is here. I want to port my number to other operator but i can even send sms. Really Very 3dr class service here I For This Tweet i use Vodafone Network Its Working Here.

  • Sagar25687231
    Bye Bye (@Sagar25687231) reported from Sūrat, Gujarat

    Beware ! Jio Fibre is smartly ridiculing people. When your plan ends, they smartly convert it into postpaid, without asking the customer. The customer care says that you should have called us before the expiration of the plan to discontinue the service. #Unlawful @JioCare

  • Krishulv
    सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat

    @reliancejio dear jio why you doing frod with customer here your network and calling systems is hack...how do I work without net n calling system

  • Krishulv
    सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat

    @reliancejio give me money back your company is poor network now in surat your network not working

  • ismailsharif71
    Ismail Sharif (@ismailsharif71) reported from Sūrat, Gujarat

    @JioCare Though your Jio Tower is only 100 mtrs. away from our flat. Speed is disgustingly slow and only 198 same record is playing. Please do something immediately. In the guise of 5G don't ignore 4G / LTE Customers. We are also paying you.

  • Kalpratna_
    Sunil Patil (@Kalpratna_) reported from Sūrat, Gujarat

    @JioCare Still issue not resolve yet

  • birhade_dipak
    Dipak Sahebrao Birhade (@birhade_dipak) reported from Sūrat, Gujarat

    @ViCustomerCare @reliancejio @JioCare I Buy V! Postpaid Sim Card but network issue on my Home so i Port the V! Operator to Jio Operator After PORT V! Raised the Oustanding of Rs.45.52. Then Jio Operator is suspended my service because of oustanding I already Paid this amount of

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    @JioCare Slow speed issue from last few months has not been solved, good coverage but speed is very less, too much fluctuations in speed , plan to discontinue postpaid connection..

  • csankaliya
    chetan sankaliya (@csankaliya) reported from Utrān, Gujarat

    @JioCare at this place internet speed to slow i have been complaint many times but no any resolution plzz solve this issue

  • HMaiwala
    Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat

    @JioCare @reliancejio : your team has made me false commitments several times to send engineers so please focus on resolution instead.

  • HiravaBoy
    Vijay Makavana (@HiravaBoy) reported from Athwa, Gujarat

    When Moto Edge 20 get VoNR support Update? @Moto @motorolaindia @JioCare

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @TajinderBagga @reliancejio @JioCare Your service request number is SR00001EDGX0. You will receive an update by 2022-10-12T14:36:25. To check the status of your service request using MyJio App, click Bagga ji mera to 30/09/2022 se bandh ho gaya he abhi tak engineer nahi aaya esi liye mene bandh karva Diya he

  • MeetPat35968731
    Meet Patel (@MeetPat35968731) reported from Sūrat, Gujarat

    I am Meet Patel..Jio customer.. The Jio network has suddenly stopped coming from the area in which I live. Jio network has gone from an area of ​​500 meters around my house. I have complained in Jio since last 3 days. But there is no solution yet.#reliancejio #jiopoorservice #jio

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • dashingcrazy
    Saurabh Bothra (@dashingcrazy) reported

    @JioCare This is happening from 3 days... That's what I have wrote ... Got a call from jiocare they scheduled a appointment and then it is getting rescheduled automatically.. engineer never picks call.. Internet not working means ... No wifi, tv n landline phone. Pathetic

  • VedantVikramSi4
    Vedant Vikram Singh (@VedantVikramSi4) reported

    I request to @JioCare @reliancejio @RelianceDigital that please install a new network tower in my village because the network strength is very poor day by day and it affects study and many digital works so get this install soon (Location:-Barwan, Pin-221716,Dist-Ballia U.P)

  • Sarthakrajwada
    Sarthak Rajwada (@Sarthakrajwada) reported

    @JioCare Verry slow internet speed between ( 7pm to 12pm)

  • gopipillai2
    Gopi Pillai (@gopipillai2) reported

    @JioCare Customer care what for they are hired, no answer to calls to resolve the issue

  • susheel83385306
    SUSHEEL KUMAR SHARMA (@susheel83385306) reported

    @JioCare Ok but note that you have only 5-6 months of duration to solve this issue

  • _aditya3pathi_
    𝑨𝒅𝒊𝒕𝒚𝒂 𝑻𝒓𝒊𝒑𝒂𝒕𝒉𝒊 (@_aditya3pathi_) reported

    @JioCare Still the matter is not resolved....seems the problem is at your end !!

  • MeghaDoger
    Ayushi Doger (@MeghaDoger) reported

    @JioCare I am not sure what is the process which takes a month for the refund? @TRAI i humbly request you to help me here. I have been following up for almost a month here with no services received and literally begging for the advance paid.

  • suneetul
    suneet kumar (@suneetul) reported

    @reliancejio hello jio My JioFiber isnot working and your customer care helpline is not available

  • AlwaysSetty
    kalki setty (@AlwaysSetty) reported

    @JioCare Hi, I am currently residing abroad and my Jio SIM has been deactivated. This number is linked to my bank accounts, Aadhaar, and many other important services. I kindly request your help in reactivating my Jio number at the earliest. Please guide me through the process.

  • prakashgv
    Gudipudi (@prakashgv) reported

    @JioCare 48 hrs after logging ticket Jio Fiber assigns some one to work on it who will visit after 72 hrs . I think this kind of service no one can give other than reliance in the world .