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Reliance Jio outages and service status in Sūrat, Gujarat

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Sūrat, including 1 direct report.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Jul 21, 11:12 PM GMT+5:30.
  • 86% Internet (86%)
  • 10% Total Blackout (10%)
  • 5% Wi-fi (5%)

The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 and 394107 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 22: Problems at Reliance Jio

Reliance Jio is having issues since 03:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Internet 23 hours ago
Sūrat Internet 4 days ago
Sūrat Internet 5 days ago
Sūrat Internet 8 days ago
Sūrat Wi-fi 8 days ago
Sūrat Internet 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    @JioCare Issue from more than 2 months not called temporary.Increasing users is not problem u should have to look for that also,if users are more in our area & we have not getting good speed than you have not taking less amount of recharge,we are paying same as users experience good speed

  • DKChoudhary151
    Dinesh Choudhary (@DKChoudhary151) reported from Sūrat, Gujarat

    Hello @reliancejio I loss my Sim card please stop my service

  • amvra2351
    Amrendra A Mishra (@amvra2351) reported from Sūrat, Gujarat

    @JioCare Just received another promise from @reliancejio: With reference to Service Request Number SR00001CFJZ7 for your JioFiber Service ID 299259674078, your appointment with Jio service engineer is scheduled at your premises on 30-07-2022 : 11:00:00.

  • Jinayp
    Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat

    @JioCare Dear Customer, Bill dated 01-03-2022 of Rs. 2126.36 for your Jio Corporate Account Number 900510689193 is due for immediate payment. To avoid disruption of services pay NOW through NEFT/RTGS payments/transfers by using A/C code JIOE900510689193, IFSC Code YESB0CMSNOC.

  • Fattemohamed1
    Fattemohamed (@Fattemohamed1) reported from Sūrat, Gujarat

    @reliancejio Incoming Call Voice Issue?

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    Hello @reliancejio My no not update in 5G But I live in 5G network area ... Plz upgrade my jio number

  • Jitendr14302402
    Jitendra Bharti (@Jitendr14302402) reported from Sūrat, Gujarat

    Since 20days and the problem of network getting off continues..@JioCare @airtelindia

  • JainSorabh3
    Jain Sorabh (@JainSorabh3) reported from Sūrat, Gujarat

    @JioCare Everything is a limit, I made a terrible mistake my paying for year now it's month lost and no solution. I want my money back now.

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    @GabbbarSingh @reliancejio my network not in 5G

  • Deepjariwala9
    Deepjariwala (@Deepjariwala9) reported from Sūrat, Gujarat

    @reliancejio Thik se 3G internet speed bhi nahi dete or 5g launch karne chale.. Worst internet speed i have ever seen on jio. No-7359164646 , location - udhna Surat

  • Kalpratna_
    Sunil Patil (@Kalpratna_) reported from Sūrat, Gujarat

    worst jio fiber service @reliancejio When the connection is to be given, the executive comes at home and when the problem is to be solved, then only on the phone.

  • savaliyadhruvan
    Dhruvan_patel (@savaliyadhruvan) reported from Utrān, Gujarat

    Since 4 days even after repeated calls there is no resolution Jio fiber. @reliancejio @RelianceJioCare @JioCare

  • HMaiwala
    Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat

    @JioCare The connection has resumed, now please extend my current plan to cover charges when the Internet was not working i.e 20 days since the connection was active( 10th July). You can access my account to check usage for this request. Writing becoz there is no response in DM.

  • Krishulv
    सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat

    @reliancejio give me money back your company is poor network now in surat your network not working

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    @JioCare 24+ h completed Not sending jio true 5G popup in my number Plz upgrade my number in 5G network area Plz help @JioCare

  • Umakant79367992
    Umakanta Pradhan (@Umakant79367992) reported from Sūrat, Gujarat

    Every day my net problem vary high 😭😭😭so I change my sim waht happened #jio family 0.24kb/sec my net speed @reliancejio @JioCare

  • HiravaBoy
    Vijay Makavana (@HiravaBoy) reported from Athwa, Gujarat

    When Moto Edge 20 get VoNR support Update? @Moto @motorolaindia @JioCare

  • Vaniya_Boy
    Yogesh Shah (@Vaniya_Boy) reported from Sūrat, Gujarat

    @reliancejio I am unable to browse with mobile data due to low network. Although, there was no problem happening in voice call rather than data surfing. Please do needful for full coverage. Thank you.

  • fictgamer
    Manish Maurya (@fictgamer) reported from Sūrat, Gujarat

    @reliancejio My iphone 12 got the update of 5g and i also got the trail 5g unlimited offer but not able to use it in surat. Need some help🙃

  • 9979167672
    sunil Vaghasiya (@9979167672) reported from Sūrat, Gujarat

    @JioCare @reliancejio Rajhansh Tower Minibajar Surat 395006 Gujarat India Jio tower service is very bed. Ndd can't connect jio care This number is not working in this area +91 94277 94198 +91 91069 42769 +91 98255 92244

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • 1_skywalker001
    Skywalker (@1_skywalker001) reported

    Mukesh Ambani return my money. Student se paisa kha gya bina network ka.@reliancejio @JioCare @TRAI ka jo b Corrupt Inshan lead kr rha hai... May you get harshest punishment from god.

  • jspvk9
    Yasa Vamsi Naidu ✊ (@jspvk9) reported

    Worst network @reliancejio

  • Jstwatusay
    jstwatusay (@Jstwatusay) reported

    @sunkaraleela @JioCare Waste andi better cancel cheseyyamdi chetta service better possible unte wired broadband 1000times better

  • dass29470173902
    dass (@dass29470173902) reported

    Very bad jio network at home no solution till now @reliancejio @JioCare

  • Shan1266
    Sudharshan Nayak (@Shan1266) reported

    @reliancejio @JioCare Hi can you tell me just a reason why specifically in the pin code 560066 Prashant layout area why do u have the worst network connectivity. Its been over 2 years why not put the effort. Please dont connect me to a customer agent just list the reason!

  • The_IFfu66
    IFTIKHAR (@The_IFfu66) reported

    @reliancejio (1)People in Rajouri district of Jammu & Kashmir are facing serious problems due to the poor Jio network. Despite Reliance Jio being one of India's leading telecom networks, users are experiencing significant connectivity issues.

  • mohapatrark
    Rajesh Mohapatra (@mohapatrark) reported

    @JioCare If only the promptness in replying to my messages could also be replicated in providing services to resolve my issue. Please take sometime to feel ashamed also.

  • Nick_N_Shah
    nick (@Nick_N_Shah) reported

    @JioCare Sweety, thank you for the update. I know from last 2+ months refund is in process but that process has never ended to give chance to the next step of transfer refund. Sadly it everytime it bounce out from the refund processing. It's sad & depressing never ending fail cycle.

  • asharjahan9
    Ashar Jahan (@asharjahan9) reported

    Hi @JioCare, I recharged my Jio number with ₹707 after seeing a WhatsApp offer promising 1 month extra validity + ₹150 cashback. However, I have not received either the extra validity or the cashback. Please check my recharge and resolve this issue as #JioAirFiber #jiofraud

  • vickyjain91
    Vicky Jain (@vickyjain91) reported

    @JioCare Why should I pay for your teams internal TAT is my question ... Is this TRAI policy to charge customer for your internal processing window? @TRAI