Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Sūrat, including 1 direct report.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Aug 13, 1:38 PM GMT+5:30.
- Internet (88%)
- E-mail (4%)
- Wi-fi (4%)
- Phone (4%)
The latest reports from users having issues in Sūrat come from postal codes 395007 and 395005 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 13: Problems at Reliance Jio
Reliance Jio is having issues since 05:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Phone | 10 hours ago |
|
Sūrat
|
Internet | 5 days ago |
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Sūrat
|
Internet | 6 days ago |
|
Sūrat
|
Internet | 9 days ago |
|
Sūrat
|
Internet | 9 days ago |
|
Sūrat
|
Internet | 11 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Pandav Devang (@pandav_devang) reported from Sūrat, GujaratHello, @reliancejio Take a little care, because you are going to connect by being the user port of @airtelindia and #VI .Due to which there should not be any problem in your network. And all of us should take care of the old customer so that there is no problem. #Pricehike
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Ajay Kumar Verma (@imajayprakashh) reported from Sūrat, Gujarat@reliancejio @reliancegroup @JioCare your prepaid internet service is very bad in Surat Gujarat, and jio customer care executive is not proper respond...
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सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat@JioCare here solve your problem early morning to getting issues I can't call to anyone because your network system is not working
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Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat@JioCare worst company bad service bad customer support
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat@JioCare @vikramsingh2211 What will you do after taking contact number of customer, you will tell sir how much your network bar, in which slot sim is, cache cleared or not, even after if you found that problem is in your network, you tell problem is temporarily or users base in your area is high 1/2
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Dr.Anand Patel (@dr_anand) reported from Sūrat, Gujarat@TRAI @reliancejio Whom & how i contact customer care of giga fibre for very bad service? Called customer care 4-5 times but each time my call ended,failed to file complain thru Jio App,even unable to contact executive who was in charge when i installed giga fibre. 😡😡😡😡😡
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Ranjan Pathak (@1ranjanpathak) reported from Sūrat, Gujarat@JioCare @vishaljaiswal And if the first call is an emergency call then should we have to wait for your announcement to finish and then u connect our call till then person may die also. Which customer has asked you to start this type of announcement. and by the way it's not for only 01st call only.
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, GujaratHello @reliancejio My no not update in 5G But I live in 5G network area ... Plz upgrade my jio number
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Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat@JioCare @reliancejio @reliancegroup Jio network is soo poor not able to make call phone cuts after 1 ring
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Kuldip khokhani (@pkuldip94) reported from Kāmrej, Gujarat@JioCare @reliancejio When will it be my area's turn from across the country? I have been waiting and asking for help since last three years but I am not getting any resolution yet. All of India is using 5G networks now and I don't even have 4G network here! Shame on you for fooling the public.
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Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat@JioCare The connection has resumed, now please extend my current plan to cover charges when the Internet was not working i.e 20 days since the connection was active( 10th July). You can access my account to check usage for this request. Writing becoz there is no response in DM.
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Deepak Jha (@deepak_jha111) reported from Sūrat, Gujarat@JioCare Kindly advise till that time what your customer will do?
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat@JioCare I have 5 connection with my family i will not wait longer, if you don't provide resolution soon, within this month.
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Prashant chotalia (@Drpvc) reported from Sūrat, GujaratPoorest customer care response at @reliancejio care centre at surat. @JioCare Not helping online or offline.
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat@JioCare hey reliance jio Your network is very poor very slow Plz update your network @reliancejio
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Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Utrān, Gujarat@JioCare @reliancejio i am at surat laskana location from tomorrow to much network issue is here. I want to port my number to other operator but i can even send sms. Really Very 3dr class service here I For This Tweet i use Vodafone Network Its Working Here.
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Tushar Gidwani (@TusharGidwani) reported from Sūrat, GujaratHello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat
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MORADIYA JAY (@moradiyajay292) reported from Sūrat, Gujarat@JioCare I'm tweeting through someone else's internet. My jio internet is not working properly and how does I install and do so.... Third class service and app and everything pissed off the @JioCare give me some plan so I think about it @Airtel_Presence gave me the best welcome package.
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Niraj Ojha (@NirajOj91192051) reported from Bhatha, Gujarat@reliancejio Room coverge are very bed in my area 4 g and 5 g both Plz solve issues
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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ᗷᗴᗪᗩᖇՏᕼI ᗪᗩՏ ᑭ (@beda_dp) reported@JioCare Why jio. Network issue so bad in Adabari Anandanagar Lane no 03 Please upgrade the tower 🗼 At the earliest there are lots of call drops in our area My jio number I can send u via dm
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Nitu Das (@NituDas93535815) reportedAnother day, STILL ZERO NEWS on my Jio Home activation! 🤬 @JioCare, how long are you going to keep ignoring this? No calls, no emails, no updates—just pure ghosting! Is this how you treat paying customers?! FIX THIS NOW! 📉👎 @reliancejio #JioCare #JioFiber
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Vijay Kumar (@VijayKu65169769) reported@JioCare I am not using any service, neither connection is activated here, stop telling a lie,and do action against fake report submitted to you immediately.
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Brig Adarsh (@Aadarsh50485599) reported@JioCare It about half past seven PM today. Almost 24 hours have lapsed since I completed process of converting physical SIM of Jio to eSIM of Jio. System is so inefficient that eSiM has not been activated till now. Jio Care does not seem to be caring for its customer.
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Mohana Rao Tadikonda (@mohan4help) reported@reliancejio @JioCare what kind of service is this?? It's brand new router and not even one month completed and 4 times it got a problem and now the router is offline. I did mobile recharge of 200 again for internet, who will pay this and still my router is offline
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Mohan Singh bisht (@MohanSi44515240) reported@JioCare Already sent DM messages to jio care ,nothing happened they will raise SR and close same without giving solution.
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Kishan Padukone (@Kishan_Padukone) reported@JioCare This has been the experience. Plz fix this issue right now. Cant spend more than 12 hrs because of your incompetence
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Aman (@Aman_0407) reported@JioCare @reliancejio Tweet I have a JioFiber connection, but I haven’t been able to use the internet properly for the last 1 month due to ongoing network/service issues. I’m paying for the service but not getting the promised connectivity. Please check my connection and resolve
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Mohit Jamwal ( हिमाचली छोकरा )🚩🇮🇱 (@MrBeasT820) reported@AnsHi_0X @JioCare shameful service
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BISAL BHATTA (@bhatta_bisal) reported@JioCare You understand only but not taking any action what I will do with your understanding? If you are not able to provide service I am not getting what's issue to cancel my request I want you cancel the request completely and refund me