Reliance Jio

Reliance Jio Outage Report in Sūrat, State of Gujarāt

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Sūrat come from postal codes 395007, 394101, 395005, 395010 and 394107.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, State of Gujarāt

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Sūrat, State of Gujarāt 03/18/2026 04:45

March 18: Problems at Reliance Jio

Reliance Jio is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sūrat, State of Gujarāt

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

Loading map, please wait...
City Problem Type Report Time
IndiaSūrat Phone
IndiaSūrat Wi-fi
IndiaSūrat Wi-fi
IndiaSūrat Internet
IndiaSūrat Internet
IndiaSūrat Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sūrat, State of Gujarāt

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • amitsin18959715 amit singh (@amitsin18959715) reported from Sūrat, State of Gujarāt

    @reliancejio @JioCare making people fool and starting improper service and not proper customer care jio is worst company ever

  • KaKarumuri Ravi Teja Karumuri (@KaKarumuri) reported from Athwa, State of Gujarāt

    @JioCare @reliancejio Calls were not connecting in our area properly. Internet is also very slow. Considering to port to other networks, if no proper action is taken.

  • VISHALSHAH1177 VISHAL (@VISHALSHAH1177) reported from Sūrat, State of Gujarāt

    Its been 10 days now... I have shared all details to jiocare but still there is no response from jiocare... Quite disspointing service from Jio...never thought of such bad customer service## @JioCare @reliancejio #jio #reliancejio

  • pankajdgamer PANKAJ OJHA (@pankajdgamer) reported from Bhatha, State of Gujarāt

    @JioCare @reliancejio The problem is with indoor network connectivity.

  • VISHALSHAH1177 VISHAL (@VISHALSHAH1177) reported from Sūrat, State of Gujarāt

    @reliancejio @JioCare There is bug in jiocloud app.. When i try to login with my number new account is created...what about my old account..all data stored there....Need solution on urgent basis as i am not able to access my data stored on cloud..

  • ibhavik_patel Bhavik Patel (@ibhavik_patel) reported from Sūrat, State of Gujarāt

    @JioCare @ashishbiswas64 You are not solving problems,

  • ketan_bagrecha ketan bagrecha (@ketan_bagrecha) reported from Sūrat, State of Gujarāt

    @reliancejio @JioCare @TRAI @DoT_India Only company jiois making people fools. Every tweet has a same reply either your phone nt reachable or issued a service request which is not ever solved. Y is trai nt taking any action against it.

  • Alpesh71184 Alpesh Gondaliya (@Alpesh71184) reported from Sūrat, State of Gujarāt

    @9724203979 @JioCare Sharm@Jee ye batuni Jio wale Ser log he sale mere se 10 bar address mang chuke he. But still they’ve not bothered to resolve my problem, so don’t go for help, Go to another Network woh hi achhe he pese lete he par coverage bhi achha dete he

  • Alpesh71184 Alpesh Gondaliya (@Alpesh71184) reported from Sūrat, State of Gujarāt

    @Vicky_akkiboss @JioCare Bhai Network Badal lo Bapu #JioWaleBabu will not look in to your problem as #Babu is only busy in collecting Rupees 100/- of One year membership Charge

  • pankajdgamer PANKAJ OJHA (@pankajdgamer) reported from Bhatha, State of Gujarāt

    @JioCare facing worst network connectivity and Internet services since August 2019. Everytime your customer service representative says that we are improving our network coverage in your area but can't give any assurance with date.

  • VISHALSHAH1177 VISHAL (@VISHALSHAH1177) reported from Sūrat, State of Gujarāt

    Still not get solution for my query about jiocloud...@JioCare @reliancejio

  • MohammedAminK13 Mohammed Amin Khatri (@MohammedAminK13) reported from Sūrat, State of Gujarāt

    @reliancejio just port to jio. Wanna deactivation of forward calls.. Try *409,*410, and most of all. Data speed worst. Charging So high... Why...!!!

  • Alpesh71184 Alpesh Gondaliya (@Alpesh71184) reported from Sūrat, State of Gujarāt

    @RelJio4g @JioCare @reliancejio #GhatiyaNetwork 1.5 years Ago I wan not happy with @VodafoneIN @VodafoneUK @VodafoneGroup and I complained them and they were ready to resolve my problems and they came to resolve it, anyone can check my previous tweets. (If someone @JioCare wants to check

  • dj_surana DJ surana (@dj_surana) reported from Sūrat, State of Gujarāt

    @JioCare I am not able to make calls. Help me asap

  • dipeshanchlia Dipesh jain (@dipeshanchlia) reported from Sūrat, State of Gujarāt

    @reliancejio @JioCare Not able to send any text messages update with the solution and correct sms centre number for surat gujarat

  • ketan_bagrecha ketan bagrecha (@ketan_bagrecha) reported from Sūrat, State of Gujarāt

    @reliancejio @JioCare @DoT_India worst network ever seen. Think twice before porting out to jio.

  • paresh2811 Paresh_D (@paresh2811) reported from Sūrat, State of Gujarāt

    @reliancejio worlds pathetic toll free helpline...direct cutting line after waiting for cc executive....after much times and every time this is happening since long back...very poor service

  • RDRavidham आर डी रविद्याम (@RDRavidham) reported from Sūrat, State of Gujarāt

    Dear @reliancejio @JioCare I am Frome Surat Gujarat plz sir my jio network is next 10 days internet speed very slow Please solve this problem 🙏🙏 🙏

  • paresh2811 Paresh_D (@paresh2811) reported from Sūrat, State of Gujarāt

    @JioCare @reliancejio worlds pathetic toll free helpline...direct cutting line after waiting for cc executive....after much times and every time this is happening since long back...very poor service

  • dipeshanchlia Dipesh jain (@dipeshanchlia) reported from Sūrat, State of Gujarāt

    @JioCare @reliancejio your services and customer care sucks.3rd class service no direct call can arrange to customer care executive.done recharge 2 hours ago but not received till now 3rd class vahiyat services.not able to send text msg since 3 days no solution @TRAI @RelJio4g

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • say2alok alok verma (@say2alok) reported

    @JioCare Hoping for an extended support. Please check DM.

  • Nutrino_0p Nutrino_0p (@Nutrino_0p) reported

    @reliancejio is the biggest scam. I want refund because I paid for 4G internet but I get ******* 2G internet. I want my money back. That is all. I ******* not get money for value service. You are pushing me to use these words. Means I just can’t load a single video on 240p.

  • csc_dhanbad विवेक (@csc_dhanbad) reported

    @reliancejio @JioCare 3rd class service provided by jio after sale service very poor.

  • ranjansharma07 ranjan sharma 🇮🇳 (@ranjansharma07) reported

    @reliancejio I am prime customer of jio. i have recharged with 150 pack with 30 days validity. But your representative is constantly calling me and threating me to stop my no. Kindly clarify whether it is mandatory to recharge with another pack.@TRAI

  • abhichandani_a abhimanyu (@abhichandani_a) reported

    @reliancejio we are using jio fiber from 45 days now.we called for maintainance atleast 4 5 times and still thr issue has not been resolved.worst connection ever used.service people do not come on time.application dosent work good. It hangs too much. Contact me on 9828241140

  • ArkaNRay2 Anarky Ahead (@ArkaNRay2) reported

    @JioCare SR000013MFNZ was raised yesterday with an ETA of 1day but still not actioned! Original request to disconnect and pickup router was made on 24Dec. Disgusting service just 15kms away from your HO! Refund my deposit without any discussion!

  • hiteshaap1 hitesh yadav (@hiteshaap1) reported

    It was worst decision to go for jio fiber connection , home relocation pending for more than a week. @JioCare no action being taken . Most shitty service. @reliancejio

  • Nutrino_0p Nutrino_0p (@Nutrino_0p) reported

    @narendramodi If you want digital India than first of all remove @reliancejio because it is not providing proper services and just stealing money in name of 4G internet. Jio is black spot on name of 4G data. Jio is FRAUD, I am complaining from 5 months but my issue is not solved.

  • shrutee1 Shrutee L (@shrutee1) reported

    @JioCare I request you to follow up with this issue. Nobody has contacted me from your side.

  • itz_sahil_16 Sahil Magotra (@itz_sahil_16) reported

    i wanna to port my sim from @Airtel_Presence to @JioCare how can i do? horrible service provided by airtel in my location