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Reliance Jio outages and service status in Sūrat, Gujarat

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Jun 2, 7:00 AM GMT+5:30.
  • 64% Internet (64%)
  • 14% Total Blackout (14%)
  • 14% Wi-fi (14%)
  • 7% E-mail (7%)

The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 and 394101 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 4: Problems at Reliance Jio

Reliance Jio is having issues since 10:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Wi-fi 3 days ago
Sūrat Internet 3 days ago
Sūrat Internet 5 days ago
Sūrat Total Blackout 10 days ago
Sūrat Internet 13 days ago
Sūrat Wi-fi 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    @JioCare 24+ h completed Not sending jio true 5G popup in my number Plz upgrade my number in 5G network area Plz help @JioCare

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    Hey @reliancejio my jio network is not stable plz help @JioCare

  • savaliyadhruvan
    Dhruvan_patel (@savaliyadhruvan) reported from Utrān, Gujarat

    Since 4 days even after repeated calls there is no resolution Jio fiber. @reliancejio @RelianceJioCare @JioCare

  • ShubhamNagarji2
    Shubham Nagarji (@ShubhamNagarji2) reported from Sūrat, Gujarat

    @JioCare I'm facing some serious issues with your network please help me ASAP.

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    @JioCare Slow speed issue from last few months has not been solved, good coverage but speed is very less, too much fluctuations in speed , plan to discontinue postpaid connection..

  • MananJhaveris
    Manan Jhaveri (@MananJhaveris) reported from Sūrat, Gujarat

    @reliancejio @JioCare I had applied for a connection for my office and paid the money. 2ce the appointment of the technician was given and I went there and he did not turn up. Also no one is picking up the phone now. Kindly get the problem sorted or give a refund I'll get airtel

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    @GabbbarSingh @reliancejio my network not in 5G

  • Shubham00097496
    ShubhamDeore (@Shubham00097496) reported from Sūrat, Gujarat

    Hlo jio I have issues your network connection since long time whenever I call in jio then jio care advisor is tell one thing we r upgrade our service I Twitte for my issued plz solved it @reliancejio @MukeshAmbaniOf

  • avinashjain4ind
    LAWYER AVINASH JAIN (@avinashjain4ind) reported from Sūrat, Gujarat

    @JioCare your jio fiber is not working please send your engineer as early as possible

  • fictgamer
    Manish Maurya (@fictgamer) reported from Sūrat, Gujarat

    @reliancejio It's not working in my area 🥲 I tried everything, I got the welcome offer , i updated my phone then also it's not working, I'm from surat gujarat

  • tejcku
    Tej Narayan (@tejcku) reported from Sūrat, Gujarat

    @JioCare Please help me to get my no 9172809034

  • Kalpratna_
    Sunil Patil (@Kalpratna_) reported from Sūrat, Gujarat

    @JioCare Still issue not resolve yet

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @TajinderBagga @reliancejio @JioCare Your service request number is SR00001EDGX0. You will receive an update by 2022-10-12T14:36:25. To check the status of your service request using MyJio App, click Bagga ji mera to 30/09/2022 se bandh ho gaya he abhi tak engineer nahi aaya esi liye mene bandh karva Diya he

  • HMaiwala
    Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat

    @reliancejio @JioCare disconnection since 10th July, shared usage statement with your team to prove. My resolution date has been extended to 22, 26 ,27th and today to 1st August. My plans ends on 12th Aug. called..mailed... I think it is time for #goodbyeJio.

  • bhadreshv1993
    ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujarat

    If I make a call to Customer Care, my call is automatically rejected. What I know is that this is the best network in India. When we recharged the plan we were not told in any way that the internet could be shut down at night. and i’ve been tweet for the last 3 days. @JioCare

  • bheda_bhavik
    Bhavik Bheda (@bheda_bhavik) reported from Sūrat, Gujarat

    @GTPL_Hathway worst service ever Pls do not buy any plan from this company @ZeeBusiness @reliancejio

  • HiravaBoy
    Vijay Makavana (@HiravaBoy) reported from Athwa, Gujarat

    When Moto Edge 20 get VoNR support Update? @Moto @motorolaindia @JioCare

  • Jinayp
    Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat

    @JioCare Kindly cancel the bill also if connection has been cancelled ..

  • YUGROXX
    Dr. Yugdeep Pilania (@YUGROXX) reported from Sūrat, Gujarat

    Tired of poor internet service 😪 @JioFiberVoice @JioCare @JIOFIBER8

  • amvra2351
    Amrendra A Mishra (@amvra2351) reported from Sūrat, Gujarat

    @JioCare Thanks a lot for your efforts without resolution. Now customers like me will never trouble you and your company Reliance Jio Fibre as I have already applied for refundable deposits of 6500/-and six months subscription for new plan paid on 27.6.22 operative 9/7/22.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • AMITKROJHA7
    Amit Kumar Ojha (@AMITKROJHA7) reported

    @JioCare @reliancejio why dont u che k ur own network or accept that it is down from more than 10 days in this city ??

  • pratsblackberry
    Pratik Sheth (@pratsblackberry) reported

    @JioCare I am chasing for my Jio Wi-Fi solution, but still, I am not getting any response, and I am connecting the customer care, but no response I had a best service experience, but now it is turning bad Kindly provide a solution

  • pratik_037
    Pratik Singhal 💙 (@pratik_037) reported

    @JioCare It has been 3 days since the JioFiber service was disrupted in my home. I raised an SR yesterday, and an engineer was supposed to visit today, but suddenly the resolution was put on hold. When it is time to pay the bills, Jio fiber doesn't stop with notifications

  • jogawat_avinash
    Avinash Jogawat (@jogawat_avinash) reported

    @JioCare @reliancejio Network slowed. Net is not proper working. Please correct net speed.

  • asd_ankit
    ankt (@asd_ankit) reported

    @JioCare Next day has started, pls note that i am sending this from my jio sim, but my jio fiber is still down, app still shows old message 'we regret for the delay and we will reschedule soon'. Amazing @JioCare !! Pls deactivate my connection, i think i will switch to @airtelindia

  • Equity_investr
    Equity Investor 📈 (@Equity_investr) reported

    @JioCare No point doind DM! Its been 8 months continuously complaints and mails but no action! No value of customer in jio

  • jigs_jd1806
    JIGS JD (@jigs_jd1806) reported

    @JioCare @reliancejio Total loss of network in [DAHEWAN Pin Code - 388550 ] every time there is a power cut. Signal vanishes instantly, showing zero battery backup at local towers And when power arrives then network arrives after 1 hour thats frustrating 😡

  • Ego_mortis
    Mortis (@Ego_mortis) reported

    @Ashish_4vedi @JioCare @Airtel_Presence agree. probable reason some upgrade some new connection installation. but 3-4 days in a single stretch never. talk to senior person down the line people very nikkama got nearest centre senior person no. he always help. Airtel can never match Jio price coz it has GUI support u=0

  • Abhinandan79021
    Abhinandan jain (@Abhinandan79021) reported

    it's been nearly 6 days , the Fiber internet is not working & @airtelindia is jsut assigning the technician, who don't even care to contact. Resolution is just imaginary !! @reliancejio @JioCare - I miss your prompt resolution, never in 4 year had such long disruption !

  • RahulRavindraB7
    Rahul Ravindra Bhatkar (@RahulRavindraB7) reported

    @reliancejio @reliancejio @reliancejio For the last 3 days our internet has not been working, in fact in our building whoever is using jio fiber internet connection is not working everyone has lodged the complaint but your customer care & technical team sucks as no able to prov.