Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Sūrat, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jun 5, 9:05 PM GMT+5:30.
- Internet (60%)
- Total Blackout (13%)
- Wi-fi (13%)
- E-mail (7%)
- Phone (7%)
The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 , 394101 and 394107 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 6: Problems at Reliance Jio
Reliance Jio is having issues since 10:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Phone | 20 hours ago |
|
Sūrat
|
Wi-fi | 4 days ago |
|
Sūrat
|
Internet | 5 days ago |
|
Sūrat
|
Internet | 7 days ago |
|
Sūrat
|
Total Blackout | 12 days ago |
|
Sūrat
|
Internet | 15 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, GujaratSave me from the dark hustle of your office. Big Reliance claim seems to be Failing on the ground reality. My JioFiber complaint is not cured even in 5 days @reliancejio @_MukeshAmbani
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@JioCare With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00. Abhi tak koi engineer aaya nahi he
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ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujarat@JioCare @JioCare @TRAI my jio number is 9022906300. i am located from surat 394101. I have been watching for a long time now that the internet is shut down from 8 to 10 o'clock at night. And for the last 3 days I have been trying to call in customer care but there is no contact.
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Sagar Babson (@sagarso19566752) reported from Sūrat, GujaratVery rubbish service @reliancejio @JioCare New Jio Fiber connectivity has been done. The network has not been coming for 20 days.There is an employee of a Jio customer whose name is Rishi,+91 78598 01642, he doesn't even talk properly. Closed the complaint without working. 🙎
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, GujaratHey @reliancejio my jio network is not stable plz help @JioCare
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Vijay Makavana (@HiravaBoy) reported from Athwa, GujaratWhen Moto Edge 20 get VoNR support Update? @Moto @motorolaindia @JioCare
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Sandesh Rawal (@SandeshRawal84) reported from Sūrat, Gujarat@JioCare Unlucky but your service is not available in my area.
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Ajay Kumar Verma (@imajayprakashh) reported from Sūrat, Gujarat@reliancejio @reliancegroup @JioCare your prepaid internet service is very bad in Surat Gujarat, and jio customer care executive is not proper respond...
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Dr. Yugdeep Pilania (@YUGROXX) reported from Sūrat, GujaratTired of poor internet service 😪 @JioFiberVoice @JioCare @JIOFIBER8
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, GujaratSwitch to @Airtel_Presence as received bad experience from @JioCare from #Jiopostpaidplus plan,
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riyaz (@PariyaniRiyaz) reported from Sūrat, Gujarat@JIOFIBER8 @JioCare I need new jio fibre connection but not allowed in my area so please help me and support to me Foy new jio gigafiber connection. My society name is : suncity Residency,opp.Bhanki Stediyum Hanuman tekri, rander,surat Pincode : 395005
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hiren devganiya (@9033740275) reported from Sūrat, Gujarat@Airtel_Presence @airtelindia i need airtel black plan and I am dm to you my info but no one any person reach me you can help me? @JioCare
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vipul patel (@vipulmangroliya) reported from Sūrat, GujaratAfter so many compliments still there is No solution, they always ask my number and location but doing nothing, I hate this service, this might be in our country only. @reliancejio @JioCare @_MukeshAmbani
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Sandesh Rawal (@SandeshRawal84) reported from Sūrat, Gujarat@JioCare He is saying that we will give connection in next week. But this commitment is broken Please give contact no. I need to talk My television is on off mode from 1 month.
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Manish Maurya (@fictgamer) reported from Sūrat, Gujarat@reliancejio My iphone 12 got the update of 5g and i also got the trail 5g unlimited offer but not able to use it in surat. Need some help🙃
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Dipak Sahebrao Birhade (@birhade_dipak) reported from Sūrat, Gujarat@ViCustomerCare @reliancejio @JioCare I Buy V! Postpaid Sim Card but network issue on my Home so i Port the V! Operator to Jio Operator After PORT V! Raised the Oustanding of Rs.45.52. Then Jio Operator is suspended my service because of oustanding I already Paid this amount of
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Paras Chodvadiya (@iamparas) reported from Sūrat, Gujarat@drsanu_singh @JioCare @reliancejio No, when I got the Jio 5G Welcome Offer, then after 5G signal came.
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X Bow 🏹 (@__JaiBhartiya__) reported from Sūrat, GujaratFound in My Jio App that 1 unknown is attached to my profile... Kindly help me out @JioCare
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chetan sankaliya (@csankaliya) reported from Utrān, Gujarat@JioCare at this place internet speed to slow i have been complaint many times but no any resolution plzz solve this issue
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Pandav Devang (@pandav_devang) reported from Sūrat, GujaratHello, @reliancejio Take a little care, because you are going to connect by being the user port of @airtelindia and #VI .Due to which there should not be any problem in your network. And all of us should take care of the old customer so that there is no problem. #Pricehike
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Sakthi Lokesh (@SakthiLokesh) reported@JioCare @reliancejio we are constantly being bullied by one JIo JFE , he is not visiting the address and just asking money to do his work. I am really tired of your nonsense complaint system. 6 days of following up still no action taken.
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Mayank jain (@jmayank595) reported@JioCare The internet on my mobile suddenly stops working and starts working again after 1-2 minutes. How many more times will I have to complain before I find some solution?
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Thomas Joy (@thomasjoyk) reported@JioCare I've received an sms saying next scheduled visit is on Monday, how pathetic is your service when you can't even fix a simple issue in fourth day
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Hit-Or-Miss (@HitOrMiss__0) reported@JioCare Day 7: JioFiber still down!!! Never ever buy JioFiber. Go for airtel or bsnl. They only loot people and nothing else. @JioCare @reliancejio
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Romil Khare (@romilkhare) reported@JioCare Hi @JioCare team, the steps shared over DM are not helpful, please send service engineer ASAP, almost 35+ hours and no internet and no service request raised for this issue !!
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Akshay Gujar (@iam_akshg) reported@JioCare @reliancejio @RIL_Updates Fraud company taking money from.customer and if any action taken against them then they will cancel the order CHu..ya company.
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Ananiya Khadav (@AnaniyaKhadav) reported@JioCare Facing very low internet speeds on the Jio 5G network for the last 5 days. For the last 5 days, 5G KYA 4G BHI Network Bhi Nhi aa Raha Hai. Solve Network issue otherwise I and the person living near me will have to get Jio SIM ported to Airtel by all. #Jio #Jio5G
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Rangaraj Sahu (@rangarajbabu) reported@JioCare service request no SR00002LIZ04 not resolved since 3rd June 2026, Service Engineer schedule visit still pending.
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Himanshu Diwaker (@TechGyan21) reported@reliancejio Have you shut down your 5G net? The 5G net is worse than the 2G of 2017. You are just fooling your customers.
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Aravind (@AravindAr02) reportedI am writing to lodge an appeal regarding the non-resolution of my JioFiber connection surrender and the pending refund due to me. Background & Context Existing JioFiber Connection: +91-4479698624 New Jio AirFiber Connection: +91-4431730930 Reason for Request: Relocation. Your site engineer confirmed that JioFiber services are unavailable at my new location against relocation order no: CO0002ETLB76 Required Resolution : I request your immediate intervention to: 1) Process the formal surrender and disconnection of the JioFiber account (+91-4479698624). 2) Arrange for the collection of the router if not already done. 3) Issue a full refund of my security deposit and unused plan amount, either as a direct bank transfer or as a credit voucher applied to my active AirFiber account (+91-4431730930). @JioCare @reliancejio