Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Sūrat, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received Jul 9, 5:13 PM GMT+5:30.
- Internet (86%)
- Total Blackout (9%)
- Phone (5%)
The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 and 394107 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 10: Problems at Reliance Jio
Reliance Jio is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
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Internet | 22 hours ago |
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Sūrat
|
Internet | 1 day ago |
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Sūrat
|
Internet | 1 day ago |
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Sūrat
|
Internet | 1 day ago |
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Sūrat
|
Internet | 2 days ago |
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Sūrat
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Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Sagar Babson (@sagarso19566752) reported from Sūrat, GujaratVery rubbish service @reliancejio @JioCare New Jio Fiber connectivity has been done. The network has not been coming for 20 days.There is an employee of a Jio customer whose name is Rishi,+91 78598 01642, he doesn't even talk properly. Closed the complaint without working. 🙎
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LAWYER AVINASH JAIN (@avinashjain4ind) reported from Sūrat, Gujarat@JioCare your jio fiber is not working please send your engineer as early as possible
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Sunil Patil (@Kalpratna_) reported from Sūrat, Gujaratworst jio fiber service @reliancejio When the connection is to be given, the executive comes at home and when the problem is to be solved, then only on the phone.
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Bye Bye (@Sagar25687231) reported from Sūrat, GujaratBeware ! Jio Fibre is smartly ridiculing people. When your plan ends, they smartly convert it into postpaid, without asking the customer. The customer care says that you should have called us before the expiration of the plan to discontinue the service. #Unlawful @JioCare
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Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat@reliancejio @JioCare disconnection since 10th July, shared usage statement with your team to prove. My resolution date has been extended to 22, 26 ,27th and today to 1st August. My plans ends on 12th Aug. called..mailed... I think it is time for #goodbyeJio.
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Hardik A. Patel (@hapatel2792_a) reported from Sūrat, Gujarat@reliancejio @JioCare Since last few Internet connectivity is poor, facing issue for net surfing.
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ShubhamDeore (@Shubham00097496) reported from Sūrat, GujaratHlo jio I have issues your network connection since long time whenever I call in jio then jio care advisor is tell one thing we r upgrade our service I Twitte for my issued plz solved it @reliancejio @MukeshAmbaniOf
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat@JioCare 24+ h completed Not sending jio true 5G popup in my number Plz upgrade my number in 5G network area Plz help @JioCare
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Deepak Jha (@deepak_jha111) reported from Sūrat, Gujarat@JioCare Kindly advise till that time what your customer will do?
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@JioCare @reliancejio With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-10-04:17:00:00.
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, GujaratHello @reliancejio My no not update in 5G But I live in 5G network area ... Plz upgrade my jio number
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Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat@JioCare @reliancejio : your team has made me false commitments several times to send engineers so please focus on resolution instead.
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सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat@reliancejio give me money back your company is poor network now in surat your network not working
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ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, GujaratIf the internet can be slow due to Overcrowding it should not be done even during the day Because there are very few users during the day time. @JioCare
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Sunil Patil (@Kalpratna_) reported from Sūrat, Gujarat@reliancejio @JioCare know one response on my network issue query. Worthless service
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Aarav (@AaravAp5130) reported from Sūrat, GujaratHow Poor service @JioCare No attention is paid to costomer's complaints i Complained Month Ago bt still Didn't Get Solution,facing Call Related issue As It Is, Plz Improve CCCall Service Atleast How Can Do Complain Again!! Sorry to Say sometimes WorstServices by u @reliancejio
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Ismail Sharif (@ismailsharif71) reported from Sūrat, Gujarat@JioCare Though your Jio Tower is only 100 mtrs. away from our flat. Speed is disgustingly slow and only 198 same record is playing. Please do something immediately. In the guise of 5G don't ignore 4G / LTE Customers. We are also paying you.
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Aman (@_Aman11_) reported from Sūrat, GujaratThere is so much issues I’m facing in internet connection in jio fiber like it seems that 100 MBPS is a joke now and even the main office doesn’t get connected for this issues , no services or return call I received, the internet is working so poorly. @JioCare @JioFiberVoice
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Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat@JioCare Dear Customer, Bill dated 01-03-2022 of Rs. 2126.36 for your Jio Corporate Account Number 900510689193 is due for immediate payment. To avoid disruption of services pay NOW through NEFT/RTGS payments/transfers by using A/C code JIOE900510689193, IFSC Code YESB0CMSNOC.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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saiyad kamruddin (@KamruddinSaiyad) reported.@JioCare My JioFiber has been down since Monday in Mandal, Ahmedabad. Multiple calls and emails, but no resolution for 4+ days. My office work is completely affected. Please restore the service urgently. #JioFiber #CustomerService
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Common_Man (@venkadais) reported@reliancejio @motorolaindia 700Mhz is not working properly fix that @reliancejio
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Giri Darapaneni (@darapanenigiri) reported@JioCare Dear Customer, This is to inform you that your JioFiber Service Request No. SR00003AQETX for has been successfully processed. For any further support, please call us on 1800 896 9999.
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Vrajesh Tanna (@vrajeshtanna) reported@JioCare just spoke to your customer care executive i had raised a complain on 6th July 2026 and after fake commitments everyday including today, i got a message now that it’s scheduled for 11th July now. This is horrible
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Mitul Mishra (@Drmitulmishra) reported@JioCare Yes the service fellow did come and again asked to change from air fiber to jio fiber and pay 2900, we already paid last year to convert jio fiber to air fiber as per his recommendation. Now again the same.
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Jitesh Kumar 🇮🇳 (@jitesh8092) reported@JioCare @reliancejio Jio is offering one of worst customer support and Connectivity experience, Your senior team & support engineer have almost zero knowledge who's supporting during mid night-morning hours resulting customer need to be suffered. Called 4-5 times
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किरण तासकर K T (@KT44442) reported@JioCare How many days will this drama go on? You call this a service? It is pure harassment. I paid for high-speed internet, not for a useless connection. Stop the fraud and deliver what you sold! @reliancejio @JioCare #JioAirFiber #WorstService"
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Ankur Roy (@rpritam2003) reported@reliancejio Your service is so pathetic and please update that stupid telephone IVR of yours that keeps cutting me off. I wanted to shift to new location and your engineer denied it. I want to cancel my connection now but the app asks me to call and now what that IVR cuts off.
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किरण तासकर K T (@KT44442) reported@JioCare Received your call, but my internet is still dead. The red light on the router proves your failure. Stop the fake 'will assist' scripts. Fix my connection NOW, not tomorrow! #JioAirFiber #BadService @JioCare @reliancejio"
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Prince Kumar Singh (@Prince01Singh) reported@JioCare @reliancejio My mobile number 7780044617 has no network since 10 days. This number is registered on my name that is Prince Kumar. I request you to please check problem and resolve it.