Reliance Jio outages and service status in Sūrat, Gujarat
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Sūrat, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jul 21, 11:12 PM GMT+5:30.
- Internet (86%)
- Total Blackout (10%)
- Wi-fi (5%)
The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 and 394107 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 22: Problems at Reliance Jio
Reliance Jio is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Internet | 11 hours ago |
|
Sūrat
|
Internet | 3 days ago |
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Sūrat
|
Internet | 5 days ago |
|
Sūrat
|
Internet | 7 days ago |
|
Sūrat
|
Wi-fi | 8 days ago |
|
Sūrat
|
Internet | 11 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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mukund kheni (@KheniMukund) reported from Sūrat, Gujarat@JioCare I connect many times bus i do not get any solution from your end Every time i get a time periods and not get any solution at least one time
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Pandav Devang (@pandav_devang) reported from Sūrat, GujaratHello, @reliancejio Take a little care, because you are going to connect by being the user port of @airtelindia and #VI .Due to which there should not be any problem in your network. And all of us should take care of the old customer so that there is no problem. #Pricehike
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Dr. Yugdeep Pilania (@YUGROXX) reported from Sūrat, GujaratTired of poor internet service 😪 @JioFiberVoice @JioCare @JIOFIBER8
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Dipesh Shah (@urdiips) reported from Sūrat, GujaratI'm thinking to switch mobile operator @airtelindia to @reliancejio due to me and my family suffering Internet issues since last week. Hey @reliancejio, Please show me some reasonable postpaid family plan.
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat@JioCare 24+ h completed Not sending jio true 5G popup in my number Plz upgrade my number in 5G network area Plz help @JioCare
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vipul patel (@vipulmangroliya) reported from Sūrat, GujaratAfter so many compliments still there is No solution, they always ask my number and location but doing nothing, I hate this service, this might be in our country only. @reliancejio @JioCare @_MukeshAmbani
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Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Sūrat, Gujarat@UnionBankTweets @RBI i do a recharge in jio @JioCare its complete more then 10 days. I have talk with union bank customer care he take a complaint and but still today i didnt get my money back. And i try to call in union bank customer care more then 5/6 time but call not connect
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Manan Jhaveri (@MananJhaveris) reported from Sūrat, Gujarat@reliancejio @JioCare I had applied for a connection for my office and paid the money. 2ce the appointment of the technician was given and I went there and he did not turn up. Also no one is picking up the phone now. Kindly get the problem sorted or give a refund I'll get airtel
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Madhav Daga (@MadhavDaga2) reported from Athwa, Gujarat@reliancejio @JioCare My jio registered number - 8160847081 has not been working since the last 4 months. It is not showing the network on any of my phones. I hereby request you to kindly look into it and do the needful. Thank you! Jio Number- 8160847081 Contact- 8160535463
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Brijesh Patel (@brijeshA07) reported from Olpād, Gujarat@reliancejio the worst network of jio that I feel. not only my connection but there is my family members network connection. please ASAP try to solve problems. if u not solve this problem I have no choice to change another network & also a my family members.
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Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat@JioCare Kindly cancel the bill also if connection has been cancelled ..
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X Bow 🏹 (@__JaiBhartiya__) reported from Sūrat, GujaratFound in My Jio App that 1 unknown is attached to my profile... Kindly help me out @JioCare
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Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat@JioCare @reliancejio : your team has made me false commitments several times to send engineers so please focus on resolution instead.
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Deepak Jha (@deepak_jha111) reported from Sūrat, Gujarat@JioCare Kindly advise till that time what your customer will do?
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सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat@JioCare here solve your problem early morning to getting issues I can't call to anyone because your network system is not working
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Abhay Mehta (@abhaymehta) reported from Sūrat, Gujarat@reliancejio @JioCare while aiming to be the number 1 telecom service in india, customer service was definitely not on its mind. Jaisa naam waisa kaam. #JioFiberChorHai
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Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat@JioCare worst company bad service bad customer support
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Shubham Nagarji (@ShubhamNagarji2) reported from Sūrat, Gujarat@JioCare I'm facing some serious issues with your network please help me ASAP.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Rama Krishna Muthyala 🦋 (@Ramkysvu) reported@JioCare My home WiFi got disconnected since morning today, I unable to complete my works, requested for service but they are giving date is 25 July- 2026, for these 4 days how to complete my works. @AshwiniVaishnaw Sir please take actions against these people,
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Varun Prajapati (@varunprajapat15) reportedHi @JioCare @reliancejio, I have been a JioFiber customer for 5+ years. I never thought I'd have to come on Twitter for something as simple as a router relocation. This has been one of the most frustrating customer support experiences I've ever had. 1/8
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RJ ALOK (@OYERJALOK) reportedIts been more than 2.5 days without WI FI @JioCare @jio_fiber WHATS WRONG WITH YOU GUYS ??? Dear Customer, Unfortunately there is a delay in restoration of JioFiber services for JioFixedVoice Number in your area. Be rest assured that our team is working continuously to restore the same on priority. Services are likely to get restored by 22-07-2026 11:47 AM. We apologise for the inconvenience caused and appreciate your co-operation. Team JioFiber
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Murali (@mkthelee) reported@JioCare I called him several times, he is disconnecting my call and never returned my call. How can engineer change status without visiting the site. I’m without Internet for 30 hours.
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RIA CHHEDA (@ChhedaRia) reported@JioCare I am not really interested in your botted replies. I need a solution @JioCare
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nifty_bnf (@nifty_bnf_indez) reported@reliancejio @RIL_Updates soon jio broadband will face difficult times with customers shifting to better service providers. Worst experience as a customer where my broadband connection is not working for 5 days and still I am unable to connect to anyone .. @reliancejio #jio
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Adarsh Sharmaa (@sharmaa_adarsh) reported@JioCare This is completely unacceptable. Kindly look into this issue urgently and arrange immediate activation or provide a resolution. #JioFiber #CustomerService #Jio @reliancejio
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Jayesh patel (@jayeshpatel4356) reported@JioCare It is not resolved my 5g internet is still not working please resolve or raise complaint again
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Er. Sanjay Munde (@sanjaymunde86) reported@JioCare My JioFiber at Ulwe, Navi Mumbai has been down for 22 days. Red LOS, “NO HEART BEAT”. SR: SR00003BFA2V. Despite 20+ calls, no technician has visited. Please resolve urgently within 48 hours or I will approach the Consumer Commission and other legal authorities. #JioFiber
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Rajkumar Jha (@itsraaj_jha) reported@JioCare @JioCare Is there any possibility of a refund for the amount I paid for my JioFiber service when the service was not provided? My connection remained non-functional for around 25 days despite multiple complaints and continuous follow-ups.