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Reliance Jio outages and service status in Sūrat, Gujarat

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • The most recent signal from this area was received May 15, 7:38 PM GMT+5:30.
  • 70% Internet (70%)
  • 10% E-mail (10%)
  • 10% Total Blackout (10%)
  • 10% Wi-fi (10%)

The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 and 394107 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 18: Problems at Reliance Jio

Reliance Jio is having issues since 09:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat E-mail 3 days ago
Sūrat Internet 3 days ago
Sūrat Internet 5 days ago
Sūrat Internet 5 days ago
Sūrat Internet 6 days ago
Sūrat Internet 8 days ago

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • MananJhaveris
    Manan Jhaveri (@MananJhaveris) reported from Sūrat, Gujarat

    @reliancejio @JioCare I had applied for a connection for my office and paid the money. 2ce the appointment of the technician was given and I went there and he did not turn up. Also no one is picking up the phone now. Kindly get the problem sorted or give a refund I'll get airtel

  • vipulmangroliya
    vipul patel (@vipulmangroliya) reported from Sūrat, Gujarat

    After so many compliments still there is No solution, they always ask my number and location but doing nothing, I hate this service, this might be in our country only. @reliancejio @JioCare @_MukeshAmbani

  • Pulkitcoolhoney
    Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat

    Hi Friends Need a Help I want to port My Jio number in other network @JioCare @reliancejio @reliancegroup i m facing network issue on my jio number & i am got getting solution from 1 month

  • imajayprakashh
    Ajay Kumar Verma (@imajayprakashh) reported from Sūrat, Gujarat

    @reliancejio @reliancegroup @JioCare your prepaid internet service is very bad in Surat Gujarat, and jio customer care executive is not proper respond...

  • kaushik_dodiya
    Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Sūrat, Gujarat

    @UnionBankTweets @RBI i do a recharge in jio @JioCare its complete more then 10 days. I have talk with union bank customer care he take a complaint and but still today i didnt get my money back. And i try to call in union bank customer care more then 5/6 time but call not connect

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @caanilshekhawat @reliancejio @_MukeshAmbani With reference to Service Request Number SR00001E9FH8, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number +912613167346 is on hold as FTTx - Society permission required. Kindly provide the approval from your society

  • KamalMi33669986
    Kamal Mishra (@KamalMi33669986) reported from Sūrat, Gujarat

    Facing very bad internet connectivity issues nowadays with @reliancejio please fix this.

  • TusharGidwani
    Tushar Gidwani (@TusharGidwani) reported from Sūrat, Gujarat

    Hello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    @JioCare 24+ h completed Not sending jio true 5G popup in my number Plz upgrade my number in 5G network area Plz help @JioCare

  • Tuskisutariya
    **** (@Tuskisutariya) reported from Sūrat, Gujarat

    @JioCare 749 plan activated and 239 both are working same time bt 5 G not working

  • Riddhesh91188
    Riddhesh Sadariwala (@Riddhesh91188) reported from Sūrat, Gujarat

    Facing internet issues while I’m in my office since 3-4 days. @reliancejio @JioCare pls assist.

  • Krishulv
    सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat

    @reliancejio dear jio why you doing frod with customer here your network and calling systems is hack...how do I work without net n calling system

  • HiravaBoy
    Vijay Makavana (@HiravaBoy) reported from Athwa, Gujarat

    When Moto Edge 20 get VoNR support Update? @Moto @motorolaindia @JioCare

  • SandeshRawal84
    Sandesh Rawal (@SandeshRawal84) reported from Sūrat, Gujarat

    @JioCare Unlucky but your service is not available in my area.

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @JioCare With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00. Abhi tak koi engineer aaya nahi he

  • ansarnau
    Naushad Ansari (@ansarnau) reported from Sūrat, Gujarat

    When will be the issue of network, call drop and low connectivity will be solved? Even unable to complaint in jio app that much bad network. Every time executive saying network will resolve within 20 days now more than 1 years gone. @JioCare @RelianceJioCare @reliancejio

  • JainSorabh3
    Jain Sorabh (@JainSorabh3) reported from Sūrat, Gujarat

    @JioCare Given u enough opportunity please proceed with the refund now , we have buisness and we are stuck because of the pathetic service. It's the height of inconvenient we suffered

  • kaushik_dodiya
    Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Kāmrej, Gujarat

    @JioCare @kin10808224 3rd Class Service. Even i cant send Port sms

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @reliancejio With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00. Abhi tak engineer aaya nahi he

  • PariyaniRiyaz
    riyaz (@PariyaniRiyaz) reported from Sūrat, Gujarat

    @JIOFIBER8 @JioCare I need new jio fibre connection but not allowed in my area so please help me and support to me Foy new jio gigafiber connection. My society name is : suncity Residency,opp.Bhanki Stediyum Hanuman tekri, rander,surat Pincode : 395005

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • ajubaa32
    Ajay Singh (@ajubaa32) reported

    @JioCare I had already given address everything in detail but got no solution..all my data used..

  • ROHITKU24477625
    ROHIT KUMAR VERMA (@ROHITKU24477625) reported

    @JioCare I received this message on 8th may and till now i have not received my refund Dear Customer, Refund has been initiated for your JioFiber Order no NO0001CIKI02 and will be auto credited to the original payment mode within 7 business days. We look forward to serving you in future.

  • j4ntddf76x
    Curious Voyager (@j4ntddf76x) reported

    @JioCare Your team is not working at all. Zero communication from jio team yet!

  • Now_Abhi82
    Mr. X in Bombay™ (@Now_Abhi82) reported

    @Tara_Deshpande @reliancejio I am waiting for starlink. These people like Reliance, Airtel continue to provide poor service.

  • AHiimaanshu
    Himaanshu Agnihotri (@AHiimaanshu) reported

    @sumanthpadaval1 @reliancejio Same issue, I am also facing with my jio fibre connection. Since 14 may no visit no fix only lip service.

  • abhaithegr8
    Abhai S (@abhaithegr8) reported

    @JioCare Ported to Jio Postpaid for “better service.” Now enjoying premium features like failed calls, unstable internet, broken WhatsApp calls, and 38 minutes of hold music after “escalation.” Truly revolutionary customer care experience.

  • AnkitT8178
    ब्राह्मण आर्मी (@AnkitT8178) reported

    @JioCare you jio operator is chor in my area when lights goes jio network stops working,you jio network only works in my area when electricity is present from last 1 months I'm in my village it's worse experience due to your operator corruption of diesal oil

  • mehulbhatt4u
    mehul bhatt (@mehulbhatt4u) reported

    @JioCare @reliancejio Requesting you to kindly cancel the voucher/order and process the refund to the original payment source at the earliest. Also request you to share the expected refund timeline and updated SR/reference number. #JioFiber #RefundDelay #CustomerSupport

  • Herohari1610
    Hariharan (@Herohari1610) reported

    @JioCare I ordered a SIM card online May 15th, but a message on 18 may said the order was initiated and advised contacting an agent for an appointment. The provided agent contact number was unreachable. I need help resolving this to get the SIM card.

  • jinosraj
    Jino S Raj (@jinosraj) reported

    @JioCare Always network issues and always call drop while in mobile network.. really thinking of Porting. #bsnl is far better while both sim are in same phone