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Reliance Jio outages and service status in Sūrat, Gujarat

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Aug 4, 8:19 PM GMT+5:30.
  • 88% Internet (88%)
  • 6% Wi-fi (6%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)

The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 and 394107 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 5: Problems at Reliance Jio

Reliance Jio is having issues since 03:30 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Internet 1 day ago
Sūrat Internet 1 day ago
Sūrat Internet 3 days ago
Sūrat Internet 3 days ago
Sūrat Internet 5 days ago
Sūrat Internet 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • amvra2351
    Amrendra A Mishra (@amvra2351) reported from Sūrat, Gujarat

    @JioCare Just received another promise from @reliancejio: With reference to Service Request Number SR00001CFJZ7 for your JioFiber Service ID 299259674078, your appointment with Jio service engineer is scheduled at your premises on 30-07-2022 : 11:00:00.

  • bhadreshv1993
    ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujarat

    If the internet can be slow due to Overcrowding it should not be done even during the day Because there are very few users during the day time. @JioCare

  • Kalpratna_
    Sunil Patil (@Kalpratna_) reported from Sūrat, Gujarat

    worst jio fiber service @reliancejio When the connection is to be given, the executive comes at home and when the problem is to be solved, then only on the phone.

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    Hey @reliancejio my jio network is not stable plz help @JioCare

  • Shubham00097496
    ShubhamDeore (@Shubham00097496) reported from Sūrat, Gujarat

    Hlo jio I have issues your network connection since long time whenever I call in jio then jio care advisor is tell one thing we r upgrade our service I Twitte for my issued plz solved it @reliancejio @MukeshAmbaniOf

  • iamparas
    Paras Chodvadiya (@iamparas) reported from Sūrat, Gujarat

    @drsanu_singh @JioCare @reliancejio No, when I got the Jio 5G Welcome Offer, then after 5G signal came.

  • Krishulv
    सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat

    @JioCare here solve your problem early morning to getting issues I can't call to anyone because your network system is not working

  • Krishulv
    सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat

    @reliancejio give me money back your company is poor network now in surat your network not working

  • dr_anand
    Dr.Anand Patel (@dr_anand) reported from Sūrat, Gujarat

    @TRAI @reliancejio Whom & how i contact customer care of giga fibre for very bad service? Called customer care 4-5 times but each time my call ended,failed to file complain thru Jio App,even unable to contact executive who was in charge when i installed giga fibre. 😡😡😡😡😡

  • abhaymehta
    Abhay Mehta (@abhaymehta) reported from Sūrat, Gujarat

    @reliancejio @JioCare while aiming to be the number 1 telecom service in india, customer service was definitely not on its mind. Jaisa naam waisa kaam. #JioFiberChorHai

  • deepak_jha111
    Deepak Jha (@deepak_jha111) reported from Sūrat, Gujarat

    @JioCare Kindly advise till that time what your customer will do?

  • aka_TheCuriousG
    Gk (@aka_TheCuriousG) reported from Sūrat, Gujarat

    @JioCare My issue is that jio's network in particular is very bad in surat , i hopefully ported from Vodafone but that was a bad decision.

  • mahekchawla04
    Mahek Chawla (@mahekchawla04) reported from Sūrat, Gujarat

    @reliancejio @RelianceJioCare my internet is not working since two days, raised a request but your service guy marked it as solved without even coming, and calling me and telling why did i raise another request. Is this kind of behaviour what we expect from jio ?

  • tejcku
    Tej Narayan (@tejcku) reported from Sūrat, Gujarat

    @JioCare Please help me to get my no 9172809034

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @caanilshekhawat @reliancejio @_MukeshAmbani With reference to Service Request Number SR00001E9FH8, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number +912613167346 is on hold as FTTx - Society permission required. Kindly provide the approval from your society

  • jamundih
    bikash tiwari (@jamundih) reported from Sūrat, Gujarat

    35 time complaint at #jio and #jiocare no one hearing our problem. There is slow internet since 105days at my current location as 804/1,DEVI PROCESSORS,GIDC SACHIN,SURAT 394230

  • JainSorabh3
    Jain Sorabh (@JainSorabh3) reported from Sūrat, Gujarat

    @JioCare Everything is a limit, I made a terrible mistake my paying for year now it's month lost and no solution. I want my money back now.

  • HiravaBoy
    Vijay Makavana (@HiravaBoy) reported from Sūrat, Gujarat

    Jio 5G not Working on my Infinix Hot 20 5G . This phone support 12 5G band but Jio 5G not working. I have welcome offer and 5G network city @InfinixIndia @Infinix_Mobile @JioCare

  • Tuskisutariya
    **** (@Tuskisutariya) reported from Sūrat, Gujarat

    @JioCare 749 plan activated and 239 both are working same time bt 5 G not working

  • HMaiwala
    Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat

    @reliancejio @JioCare disconnection since 10th July, shared usage statement with your team to prove. My resolution date has been extended to 22, 26 ,27th and today to 1st August. My plans ends on 12th Aug. called..mailed... I think it is time for #goodbyeJio.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • TRIDEEP4
    TRIDEEP (@TRIDEEP4) reported

    @JioCare previously you said you had refunded the amount now you are saying engineer will visit what are you people trying to say? i already told you i don't want your service's anymore as i needed the installation yesterday which didn't happen due to your fruad representative just refund

  • Brahmastraa126
    Vishal Singh (@Brahmastraa126) reported

    @JioCare Everyday your loosing customers you know why every coming day your Signal strength is going down your data consup is suddenly showing consumed 90% by eve 6 pm Wotz goin on my internet is down fron mor 7 am in trying to reach your CC and is worst method to connect you..

  • charan_chintu_Y
    Murali Yeluri (@charan_chintu_Y) reported

    @JioCare Request ID: SR00002N6QQ6 no internet from this evening , raised the above request , schedule date shows 8 August, should i offer prayers till 8th August, today is 5th August and we work from home, why this poor customer service?

  • AvinashKrVish
    Avinash Kr. Vishwakarma (@AvinashKrVish) reported

    @JioCare Hi.... Jio What happened to my internet issue request no. SR00003BJ2HT? It is remain same, no improvement. I'm not able to use your jio app to ask about the status of my issue to support. So I'm texting here. #jio @JioCare

  • nababhaque01
    Rahul (@nababhaque01) reported

    Extremely disappointed with @JioCare @reliancejio! My JioAirFiber installation (Order ID: NO0001F074S2) was scheduled for Yesterday morning. The agent promised to visit yesterday but never showed up, and support is completely disappointed! Please resolve this !!!

  • Telugu90
    J (@Telugu90) reported

    @reliancejio please help. @JioCare

  • BhusanShanta
    shanta bhusan Mishra (@BhusanShanta) reported

    @JioCare @JM_Scindia jio Network is the most corrupt organization My Mob-8908106989 Pin-767065 even with mild rain, you people are disconnecting Network supply when people needs the most Pathetic, and corrupt. You people asking for a protest! I'm complaining again and again.

  • ashmit_sri
    Ashmit Srivastava (@ashmit_sri) reported

    Hey @reliancejio @JioCare, I already DM'ed you my details as requested, but I have received NO reply or solution yet. My village is facing severe network issues. We cannot make calls or use internet. Please look into this urgently! #Jio #JioNetwork #NetworkIssue

  • rishabh71177854
    बिहारी ऋषभ राज ➐ (@rishabh71177854) reported

    multiple Jio users in the area are experiencing the same problem. This appears to be a network-related issue affecting the locality. Please investigate and resolve the issue as soon as possible, as it is causing significant inconvenience. @JioCare

  • Voroshin
    Andrei Voroshin (@Voroshin) reported

    @JioCare Hi, service request no SR00003CTYWP.... The jio engineer Saurabh updated the status 'customer not available at home'. Which is a lie. He did not even contact me. And when I called him he did not pick up the phone. Please take action against him