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Reliance Jio outages and service status in Sūrat, Gujarat

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Aug 8, 9:20 PM GMT+5:30.
  • 89% Internet (89%)
  • 7% Wi-fi (7%)
  • 4% E-mail (4%)

The latest reports from users having issues in Sūrat come from postal codes 395007 and 395005 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 10: Problems at Reliance Jio

Reliance Jio is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Internet 2 days ago
Sūrat Internet 3 days ago
Sūrat Internet 6 days ago
Sūrat Internet 6 days ago
Sūrat Internet 7 days ago
Sūrat Internet 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • iamcaharsh
    Harsh Patel (@iamcaharsh) reported from Sūrat, Gujarat

    Hello @JioCare My Jio fiber is not working since 2:00pm Red light continues blinking

  • Krishulv
    सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat

    @reliancejio give me money back your company is poor network now in surat your network not working

  • pkuldip94
    Kuldip khokhani (@pkuldip94) reported from Kāmrej, Gujarat

    @JioCare @reliancejio When will it be my area's turn from across the country? I have been waiting and asking for help since last three years but I am not getting any resolution yet. All of India is using 5G networks now and I don't even have 4G network here! Shame on you for fooling the public.

  • NirajOj91192051
    Niraj Ojha (@NirajOj91192051) reported from Bhatha, Gujarat

    @reliancejio Room coverge are very bed in my area 4 g and 5 g both Plz solve issues

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @caanilshekhawat @reliancejio @_MukeshAmbani With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00.

  • ShubhamNagarji2
    Shubham Nagarji (@ShubhamNagarji2) reported from Sūrat, Gujarat

    @JioCare I'm facing some serious issues with your network please help me ASAP.

  • fictgamer
    Manish Maurya (@fictgamer) reported from Sūrat, Gujarat

    @reliancejio My iphone 12 got the update of 5g and i also got the trail 5g unlimited offer but not able to use it in surat. Need some help🙃

  • sagarso19566752
    Sagar Babson (@sagarso19566752) reported from Sūrat, Gujarat

    Very rubbish service @reliancejio @JioCare New Jio Fiber connectivity has been done. The network has not been coming for 20 days.There is an employee of a Jio customer whose name is Rishi,+91 78598 01642, he doesn't even talk properly. Closed the complaint without working. 🙎

  • moradiyajay292
    MORADIYA JAY (@moradiyajay292) reported from Sūrat, Gujarat

    @JioCare I'm tweeting through someone else's internet. My jio internet is not working properly and how does I install and do so.... Third class service and app and everything pissed off the @JioCare give me some plan so I think about it @Airtel_Presence gave me the best welcome package.

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @oldmonksays_ @reliancejio @GoI_MeitY Your service request number is SR00001EDGX0. You will receive an update by 2022-10-12T14:36:25. To check the status of your service request using MyJio App Disconnect karava diya hai mene

  • Riddhesh91188
    Riddhesh Sadariwala (@Riddhesh91188) reported from Sūrat, Gujarat

    Facing issues again, nothing loads on the cellular network @JioCare @reliancejio

  • skkathiriya8
    S.K.Kathiriya (@skkathiriya8) reported from Sūrat, Gujarat

    @reliancejio @JioCare @JioChat It's Good News That Jio Customer Support Said we Can't Resolve Your Broadband Internet Issue. Since the last 6 days I have been facing it. First they collect Money From my side to recharge the connection then Closed my internet and now no response.

  • dr_anand
    Dr.Anand Patel (@dr_anand) reported from Sūrat, Gujarat

    @TRAI @reliancejio Whom & how i contact customer care of giga fibre for very bad service? Called customer care 4-5 times but each time my call ended,failed to file complain thru Jio App,even unable to contact executive who was in charge when i installed giga fibre. 😡😡😡😡😡

  • Krishulv
    सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat

    @JioCare here solve your problem early morning to getting issues I can't call to anyone because your network system is not working

  • brizs07
    Brijesh Patel (@brizs07) reported from Olpād, Gujarat

    @reliancejio Jio internet speed is very slow. I contact customer care and complain them but there was no improvement in internet speed. ASAP please improve jio internet speed

  • DKChoudhary151
    Dinesh Choudhary (@DKChoudhary151) reported from Sūrat, Gujarat

    Hello @reliancejio I loss my Sim card please stop my service

  • Kalpratna_
    Sunil Patil (@Kalpratna_) reported from Sūrat, Gujarat

    @JioCare Still issue not resolve yet

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @caanilshekhawat @reliancejio @_MukeshAmbani With reference to Service Request Number SR00001E9FH8, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number +912613167346 is on hold as FTTx - Society permission required. Kindly provide the approval from your society

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @TajinderBagga @reliancejio @JioCare Your service request number is SR00001EDGX0. You will receive an update by 2022-10-12T14:36:25. To check the status of your service request using MyJio App, click Bagga ji mera to 30/09/2022 se bandh ho gaya he abhi tak engineer nahi aaya esi liye mene bandh karva Diya he

  • AaravAp5130
    Aarav (@AaravAp5130) reported from Sūrat, Gujarat

    @JioCare I agree With Technical Issues But What About Ur Customer Care Services.. totally Failed In My Case.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • OmSingh73998061
    DISCIPLINED _TRADER (@OmSingh73998061) reported

    @JioCare This is not the proper answer ,please take some accountability of the issue,and please tell me some good reason ,you are writing the same thing over and over again @JioCare @reliancejio

  • Dhruva_wani_17
    Dhruva Wani (@Dhruva_wani_17) reported

    @JioCare How am I going to work with mobile data and how long Issue is not getting resolved @JioCare

  • MShahanAnsari
    𝙈𝙪𝙝𝙖𝙢𝙢𝙖𝙙 Shahan 𝓐𝓷𝓼𝓪𝓻𝓲 🇮🇳 (@MShahanAnsari) reported

    Why in Jafrabaad, Delhi at night 1:55 am no network @JioCare

  • arunkaw
    Arun Kaw ●अरुण काव● (@arunkaw) reported

    @JioCare @JioCare escalate this issue to Mukesh Ambani

  • leorishi
    Rishi Arora (@leorishi) reported

    @JioCare @reliancemukesh reschedule engeneer visit to tomorrow early morning and confirm back. In the era of AI, why are you taking ages for resolution. On my DM no response from ur end. Disgusting isn't it.

  • GUMMALLALAKSHM3
    Gummalla Lakshmana (@GUMMALLALAKSHM3) reported

    @ashuvemulapalli I faced an issue with @reliancejio +91-4035048820 | Postpaid @JIOAIRFIBERIN Plus internet connection. I paid an amount of ₹800. However, my problem still remains unresolved. Despite raising multiple complaints, the Jio staff in Ramanthapur did not respond.

  • kajal_dhamdhere
    Kajal Dhamdhere (@kajal_dhamdhere) reported

    Hi @JioCare, my brother offshore for 9 months, he is travelling to Italy and will be back in India after 9 months. I just want to know the process to keep his number active. Could you please help me with the same ? It’s bit urgent

  • bhagirathmaurya
    Bhagirath Maurya (@bhagirathmaurya) reported

    @JioCare @reliancejio @JioCare 7 days, same template reply. No confirmed slot? Do your FEs even work on tickets? Pathetic TAT. No proper callback, no CC support. Done with JioFiber.

  • ramnath_mallah
    Ramnath R. Mallah (Ph.D.) (@ramnath_mallah) reported

    @JioCare @reliancejio Still no resolution provided. Didn't receive any call from technical support team.

  • Ayaan57388402
    Ayaan ( chitra_katha_ ) (@Ayaan57388402) reported

    @JioCare @reliancejio @JioCare It’s been almost a week and my issue remains unresolved. Is this really that complex of an issue, or is the service just this slow? I don't need any more excuses—I just need a resolution now. Please look into this immediately