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Reliance Jio outages and service status in Sūrat, Gujarat

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Sūrat, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Apr 12, 2:11 PM GMT+5:30.
  • 56% Internet (56%)
  • 22% Wi-fi (22%)
  • 22% Phone (22%)

The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 and 394107 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 12: Problems at Reliance Jio

Reliance Jio is having issues since 03:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Internet 8 hours ago
Sūrat Phone 6 days ago
Sūrat Internet 13 days ago
Sūrat Internet 13 days ago
Sūrat Internet 19 days ago
Sūrat Internet 20 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • Pulkitcoolhoney
    Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat

    @JioCare worst company bad service bad customer support

  • 9979167672
    sunil Vaghasiya (@9979167672) reported from Sūrat, Gujarat

    @JioCare @reliancejio Rajhansh Tower Minibajar Surat 395006 Gujarat India Jio tower service is very bed. Ndd can't connect jio care This number is not working in this area +91 94277 94198 +91 91069 42769 +91 98255 92244

  • jamundih
    bikash tiwari (@jamundih) reported from Sūrat, Gujarat

    35 time complaint at #jio and #jiocare no one hearing our problem. There is slow internet since 105days at my current location as 804/1,DEVI PROCESSORS,GIDC SACHIN,SURAT 394230

  • SandeshRawal84
    Sandesh Rawal (@SandeshRawal84) reported from Sūrat, Gujarat

    @JioCare He is saying that we will give connection in next week. But this commitment is broken Please give contact no. I need to talk My television is on off mode from 1 month.

  • moradiyajay292
    MORADIYA JAY (@moradiyajay292) reported from Sūrat, Gujarat

    @JioCare I'm tweeting through someone else's internet. My jio internet is not working properly and how does I install and do so.... Third class service and app and everything pissed off the @JioCare give me some plan so I think about it @Airtel_Presence gave me the best welcome package.

  • brizs07
    Brijesh Patel (@brizs07) reported from Olpād, Gujarat

    @reliancejio Jio internet speed is very slow. I contact customer care and complain them but there was no improvement in internet speed. ASAP please improve jio internet speed

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @caanilshekhawat @reliancejio @_MukeshAmbani With reference to Service Request Number SR00001E9FH8, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number +912613167346 is on hold as FTTx - Society permission required. Kindly provide the approval from your society

  • Pulkitcoolhoney
    Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat

    @JioCare @reliancejio @reliancegroup Jio network is soo poor not able to make call phone cuts after 1 ring

  • harishpatil9511
    Harish Patil (@harishpatil9511) reported from Sūrat, Gujarat

    @reliancejio my jio number 8888244233 I recently contacted customer care but they did not have a respectful response and my issue still has not resolved jio is a reputed company ? 😡😡😡

  • HMaiwala
    Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat

    @JioCare @reliancejio : your team has made me false commitments several times to send engineers so please focus on resolution instead.

  • kaushik_dodiya
    Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Utrān, Gujarat

    @JioCare @reliancejio i am at surat laskana location from tomorrow to much network issue is here. I want to port my number to other operator but i can even send sms. Really Very 3dr class service here I For This Tweet i use Vodafone Network Its Working Here.

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    @JioCare Slow speed issue from last few months has not been solved, good coverage but speed is very less, too much fluctuations in speed , plan to discontinue postpaid connection..

  • bhadreshv1993
    ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujarat

    the problem is not being solved even through Twitter, And not even getting from customer care. So please tell us where we should go so that our problem can be solved. Because even having a normal whatsapp message is having trouble. Please do not give high user reasons. @JioCare

  • HiravaBoy
    Vijay Makavana (@HiravaBoy) reported from Sūrat, Gujarat

    Jio 5G not Working on my Infinix Hot 20 5G . This phone support 12 5G band but Jio 5G not working. I have welcome offer and 5G network city @InfinixIndia @Infinix_Mobile @JioCare

  • birhade_dipak
    Dipak Sahebrao Birhade (@birhade_dipak) reported from Sūrat, Gujarat

    @ViCustomerCare @reliancejio @JioCare I Buy V! Postpaid Sim Card but network issue on my Home so i Port the V! Operator to Jio Operator After PORT V! Raised the Oustanding of Rs.45.52. Then Jio Operator is suspended my service because of oustanding I already Paid this amount of

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    Save me from the dark hustle of your office. Big Reliance claim seems to be Failing on the ground reality. My JioFiber complaint is not cured even in 5 days @reliancejio @_MukeshAmbani

  • Jinayp
    Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat

    @reliancejio @JioCare Now three months has elapsed till the company need more time and telling me to have patience to sort out my issue . Jus a poor response

  • __JaiBhartiya__
    X Bow 🏹 (@__JaiBhartiya__) reported from Sūrat, Gujarat

    Found in My Jio App that 1 unknown is attached to my profile... Kindly help me out @JioCare

  • NirajOj91192051
    Niraj Ojha (@NirajOj91192051) reported from Bhatha, Gujarat

    @reliancejio Room coverge are very bed in my area 4 g and 5 g both Plz solve issues

  • brijeshA07
    Brijesh Patel (@brijeshA07) reported from Olpād, Gujarat

    @JioCare the slowest network is I feel that is jio network. please try to solve network issue. there is not fault of my smart phone I already checked it. there is only issue of not only mine but also a in my family jio network.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • vishaljhha
    Vishal Jha 🇮🇳 (@vishaljhha) reported

    @JioCare Due to network issues, I was unable to reply instantly. I have sent you all the requested details via DM. Kindly look into this matter and resolve it as soon as possible.

  • SampathTalari
    Sampath Talari (@SampathTalari) reported

    @JioCare He took OTPs in the name of refund request. After multiple calls and emails the connection was terminated and after a two months the equipment was returned to my location and then collected by the jio ground team as well. And after that I was promised a refund for failed service

  • echlea
    sanan kashyap (@echlea) reported

    @JioCare close my connection of JioFiber(+916413552790) and take all of your setup with you. I have got nothing to do with this pathetic service. I am not gonna wait two days for your resolution to normal Internet interruptions that can be fixed in an hour.

  • AmolGavhane6699
    Amol Gavhane (@AmolGavhane6699) reported

    @JioCare Same reply since two days, but no action. Worst service

  • SONU_BIHARI_BOY
    🖤⃝𝐒𝐨𝐧𝐮 Kumar (@SONU_BIHARI_BOY) reported

    I got a call from the Jio service center because I did not recharge my Jio number and I was threatened that I would be sent to jail because I said to her do your work, I am busy right now so do not bother me again and again? @JioCare @reliancejio

  • rachuri_dilip
    rachuri durga dilip (@rachuri_dilip) reported

    Highly disappointed with my Jio AirFiber relocation (SR: CO0001RQGNZZ). The assigned SMS contact redirected me to local Sullurupeta staff, who then ignored calls & refused service, claiming ₹1200 portal payments are "out of their scope." @JioCare @reliancejio 1/2

  • 26afsha
    A.k (@26afsha) reported

    @JioCare 24 hours have passed but my issue is still not resolved.

  • YlJoshi
    Yogesh Joshi 🇮🇳 (@YlJoshi) reported

    @jyotish_13 @JioCare @_MukeshAmbani At my place even the network is not working..

  • rachuri_dilip
    rachuri durga dilip (@rachuri_dilip) reported

    @JioCare I didn't ask for any cancellation. I needed relocation. Even my subscription plan is active and valid till 26.04.26.. So, you people needed to refund that too in case you people are going to do cancellation due to your pathetic and incapable service.

  • being_shubh
    Shubham Sharma (@being_shubh) reported

    @JioCare @reliancejio 3rd call to customer care... Same troubleshooting by the non Technical executive, then after same result of red light blinking on the router, now Technical team will troubleshoot which never connected. Call back request raised on 12:15 pm