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Reliance Jio

Reliance Jio outages and service status in Sūrat, Gujarat

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • The most recent signal from this area was received May 15, 7:38 PM GMT+5:30.
  • 70% Internet (70%)
  • 10% E-mail (10%)
  • 10% Total Blackout (10%)
  • 10% Wi-fi (10%)

The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 and 394107 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 19: Problems at Reliance Jio

Reliance Jio is having issues since 04:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat E-mail 4 days ago
Sūrat Internet 4 days ago
Sūrat Internet 5 days ago
Sūrat Internet 6 days ago
Sūrat Internet 6 days ago
Sūrat Internet 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • vipulmangroliya
    vipul patel (@vipulmangroliya) reported from Sūrat, Gujarat

    After so many compliments still there is No solution, they always ask my number and location but doing nothing, I hate this service, this might be in our country only. @reliancejio @JioCare @_MukeshAmbani

  • Riddhesh91188
    Riddhesh Sadariwala (@Riddhesh91188) reported from Sūrat, Gujarat

    Facing internet issues while I’m in my office since 3-4 days. @reliancejio @JioCare pls assist.

  • MeetPat35968731
    Meet Patel (@MeetPat35968731) reported from Sūrat, Gujarat

    I am Meet Patel..Jio customer.. The Jio network has suddenly stopped coming from the area in which I live. Jio network has gone from an area of ​​500 meters around my house. I have complained in Jio since last 3 days. But there is no solution yet.#reliancejio #jiopoorservice #jio

  • Pulkitcoolhoney
    Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat

    @JioCare @reliancejio @reliancegroup Jio network is soo poor not able to make call phone cuts after 1 ring

  • pkuldip94
    Kuldip khokhani (@pkuldip94) reported from Kāmrej, Gujarat

    @JioCare @reliancejio When will it be my area's turn from across the country? I have been waiting and asking for help since last three years but I am not getting any resolution yet. All of India is using 5G networks now and I don't even have 4G network here! Shame on you for fooling the public.

  • _Aman11_
    Aman (@_Aman11_) reported from Sūrat, Gujarat

    There is so much issues I’m facing in internet connection in jio fiber like it seems that 100 MBPS is a joke now and even the main office doesn’t get connected for this issues , no services or return call I received, the internet is working so poorly. @JioCare @JioFiberVoice

  • DKChoudhary151
    Dinesh Choudhary (@DKChoudhary151) reported from Sūrat, Gujarat

    Hello @reliancejio I loss my Sim card please stop my service

  • harishpatil9511
    Harish Patil (@harishpatil9511) reported from Sūrat, Gujarat

    @reliancejio my jio number 8888244233 I recently contacted customer care but they did not have a respectful response and my issue still has not resolved jio is a reputed company ? 😡😡😡

  • Kalpratna_
    Sunil Patil (@Kalpratna_) reported from Sūrat, Gujarat

    @JioCare Still issue not resolve yet

  • Tuskisutariya
    **** (@Tuskisutariya) reported from Sūrat, Gujarat

    @JioCare 749 plan activated and 239 both are working same time bt 5 G not working

  • NirajOj91192051
    Niraj Ojha (@NirajOj91192051) reported from Bhatha, Gujarat

    @reliancejio Room coverge are very bed in my area 4 g and 5 g both Plz solve issues

  • JainSorabh3
    Jain Sorabh (@JainSorabh3) reported from Sūrat, Gujarat

    @JioCare Everything is a limit, I made a terrible mistake my paying for year now it's month lost and no solution. I want my money back now.

  • YUGROXX
    Dr. Yugdeep Pilania (@YUGROXX) reported from Sūrat, Gujarat

    Tired of poor internet service 😪 @JioFiberVoice @JioCare @JIOFIBER8

  • AaravAp5130
    Aarav (@AaravAp5130) reported from Sūrat, Gujarat

    How Poor service @JioCare No attention is paid to costomer's complaints i Complained Month Ago bt still Didn't Get Solution,facing Call Related issue As It Is, Plz Improve CCCall Service Atleast How Can Do Complain Again!! Sorry to Say sometimes WorstServices by u @reliancejio

  • urdiips
    Dipesh Shah (@urdiips) reported from Sūrat, Gujarat

    I'm thinking to switch mobile operator @airtelindia to @reliancejio due to me and my family suffering Internet issues since last week. Hey @reliancejio, Please show me some reasonable postpaid family plan.

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    @JioCare @vikramsingh2211 What will you do after taking contact number of customer, you will tell sir how much your network bar, in which slot sim is, cache cleared or not, even after if you found that problem is in your network, you tell problem is temporarily or users base in your area is high 1/2

  • avinashjain4ind
    LAWYER AVINASH JAIN (@avinashjain4ind) reported from Sūrat, Gujarat

    @JioCare your jio fiber is not working please send your engineer as early as possible

  • dr_anand
    Dr.Anand Patel (@dr_anand) reported from Sūrat, Gujarat

    @TRAI @reliancejio Whom & how i contact customer care of giga fibre for very bad service? Called customer care 4-5 times but each time my call ended,failed to file complain thru Jio App,even unable to contact executive who was in charge when i installed giga fibre. 😡😡😡😡😡

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    @JioCare I have 5 connection with my family i will not wait longer, if you don't provide resolution soon, within this month.

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @JioCare @reliancejio With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-10-04:17:00:00.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • asokan1
    S Asokan (@asokan1) reported

    @JioCare Sorry. It was pure harassment from your customer care and the local team. I switched over to Airtel who installed the connection within 24 hours. Already raised JioFiber cancellation request.

  • aksssgc
    Abhishek Kumar Shourya (@aksssgc) reported

    @JioCare Ur team is working but not towards a solution.

  • Pragz10
    Pragyan Misra (@Pragz10) reported

    @JioCare worst customer service experience. MY Jio Fiber connection has not been working since 2 days. Have raised multiple ticktets. SR082052985. I would disconnect tomorrow and move to another fiber platform if it is not fixed in a priority manner.

  • Ak003Ankit
    Ankit Verma (@Ak003Ankit) reported

    @JioCare i wish u were active when I was begging for a. all and asking u guys to resolve the issue 10 days no one called me to resolve the issues and now u were full on active on replying where is that guys gladwin..who assured to resolve my issues and vanished when I asked him call me

  • Royalnaresh31
    Naresh shekhawat (@Royalnaresh31) reported

    @JioCare @reliancejio I had physically submitted all required documents at Jio Store Ladnun for ownership transfer of mobile number 7665668953. The store is around 50 km away from my location, but till now no update or response has been received.Kindly check and resolve issue

  • YanaYodha
    YanaYodha (@YanaYodha) reported

    @JioCare You people of @JioCare @reliancejio do not have any shame you all send replies as bot and when people send you dm then you just don't solve the problem or don't give any reply.

  • AnandSaini13
    Anand Saini (@AnandSaini13) reported

    @JioCare Last 3 month s same location same pincode h, apka ek hi reply hota h hum better service provide krwa rhe h

  • devesh_ray
    Devesh Ray ❁ (@devesh_ray) reported

    Pathetic service form your distributor. @JioCare @reliancejio I have ordered for a JioAirFibre connection few days back , and still no response form your side. A have already paid the money, but after accepting the order there is no response anymore.

  • unpredict_able2
    MASTERJI™ (@unpredict_able2) reported

    @JioCare You didn't understand my concern. It's been more than three days since I've raised the complaint. I think your engineers are coming from South pole that's why they are taking so much time .

  • Jatin22838186
    Jatin (@Jatin22838186) reported

    @JioCare @_MukeshAmbani - Why you don't have customer support services? Who will resolve the customer issue? Stop giving service if you guys are useless. My wifi has not been working for the last 5 days but no resolution yet? Customer ID - 7313563280 Mobile no - 9981384040