Reliance Jio

Reliance Jio Outage Report in Sūrat, State of Gujarāt

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Sūrat come from postal codes 395007, 394101, 395005, 395010 and 394107.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, State of Gujarāt

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Sūrat, State of Gujarāt 03/20/2026 10:55

March 20: Problems at Reliance Jio

Reliance Jio is having issues since 02:30 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sūrat, State of Gujarāt

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

Loading map, please wait...
City Problem Type Report Time
IndiaSūrat Phone
IndiaSūrat Wi-fi
IndiaSūrat Wi-fi
IndiaSūrat Internet
IndiaSūrat Internet
IndiaSūrat Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sūrat, State of Gujarāt

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • SandeshRawal84 Sandesh Rawal (@SandeshRawal84) reported from Sūrat, State of Gujarāt

    @JioCare He is saying that we will give connection in next week. But this commitment is broken Please give contact no. I need to talk My television is on off mode from 1 month.

  • Krishulv सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, State of Gujarāt

    @reliancejio dear jio why you doing frod with customer here your network and calling systems is hack...how do I work without net n calling system

  • bheda_bhavik Bhavik Bheda (@bheda_bhavik) reported from Sūrat, State of Gujarāt

    @GTPL_Hathway worst service ever Pls do not buy any plan from this company @ZeeBusiness @reliancejio

  • bhadreshv1993 ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, State of Gujarāt

    If I make a call to Customer Care, my call is automatically rejected. What I know is that this is the best network in India. When we recharged the plan we were not told in any way that the internet could be shut down at night. and i’ve been tweet for the last 3 days. @JioCare

  • bhadreshv1993 ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, State of Gujarāt

    @JioCare @JioCare @TRAI my jio number is 9022906300. i am located from surat 394101. I have been watching for a long time now that the internet is shut down from 8 to 10 o'clock at night. And for the last 3 days I have been trying to call in customer care but there is no contact.

  • Krishulv सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, State of Gujarāt

    @JioCare here solve your problem early morning to getting issues I can't call to anyone because your network system is not working

  • Riddhesh91188 Riddhesh Sadariwala (@Riddhesh91188) reported from Sūrat, State of Gujarāt

    Facing issues again, nothing loads on the cellular network @JioCare @reliancejio

  • brizs07 Brijesh Patel (@brizs07) reported from Olpād, State of Gujarāt

    @reliancejio Jio internet speed is very slow. I contact customer care and complain them but there was no improvement in internet speed. ASAP please improve jio internet speed

  • hapatel2792_a Hardik A. Patel (@hapatel2792_a) reported from Sūrat, State of Gujarāt

    @reliancejio @JioCare Since last few Internet connectivity is poor, facing issue for net surfing.

  • bhadreshv1993 ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, State of Gujarāt

    If the internet can be slow due to Overcrowding it should not be done even during the day Because there are very few users during the day time. @JioCare

  • abhaymehta Abhay Mehta (@abhaymehta) reported from Sūrat, State of Gujarāt

    @reliancejio @JioCare while aiming to be the number 1 telecom service in india, customer service was definitely not on its mind. Jaisa naam waisa kaam. #JioFiberChorHai

  • Kalpratna_ Sunil Patil (@Kalpratna_) reported from Sūrat, State of Gujarāt

    @reliancejio @JioCare know one response on my network issue query. Worthless service

  • AaravAp5130 Aarav (@AaravAp5130) reported from Sūrat, State of Gujarāt

    How Poor service @JioCare No attention is paid to costomer's complaints i Complained Month Ago bt still Didn't Get Solution,facing Call Related issue As It Is, Plz Improve CCCall Service Atleast How Can Do Complain Again!! Sorry to Say sometimes WorstServices by u @reliancejio

  • Deepjariwala9 Deepjariwala (@Deepjariwala9) reported from Sūrat, State of Gujarāt

    @reliancejio Thik se 3G internet speed bhi nahi dete or 5g launch karne chale.. Worst internet speed i have ever seen on jio. No-7359164646 , location - udhna Surat

  • Pulkitcoolhoney Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, State of Gujarāt

    @JioCare worst company bad service bad customer support

  • bhadreshv1993 ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, State of Gujarāt

    the problem is not being solved even through Twitter, And not even getting from customer care. So please tell us where we should go so that our problem can be solved. Because even having a normal whatsapp message is having trouble. Please do not give high user reasons. @JioCare

  • Riddhesh91188 Riddhesh Sadariwala (@Riddhesh91188) reported from Sūrat, State of Gujarāt

    Facing internet issues while I’m in my office since 3-4 days. @reliancejio @JioCare pls assist.

  • AaravAp5130 Aarav (@AaravAp5130) reported from Sūrat, State of Gujarāt

    @JioCare I agree With Technical Issues But What About Ur Customer Care Services.. totally Failed In My Case.

  • Krishulv सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, State of Gujarāt

    @reliancejio give me money back your company is poor network now in surat your network not working

  • ansarnau Naushad Ansari (@ansarnau) reported from Sūrat, State of Gujarāt

    When will be the issue of network, call drop and low connectivity will be solved? Even unable to complaint in jio app that much bad network. Every time executive saying network will resolve within 20 days now more than 1 years gone. @JioCare @RelianceJioCare @reliancejio

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Am6y_AG Amber Gulati (@Am6y_AG) reported

    @JioCare I have ported in yesterday. I have one plus nord device. Your JIO sim is working in your JIO store in your employee's mobile but not in my any oneplus device. I have tried in 3 devices. Not my device issue. Because other sim cards are working fine in my phone but not JIO. Help.

  • UbhanAbhinav abhinav_ubhan (@UbhanAbhinav) reported

    @JioCare @mptcgovkh Dear Team… Is there any update on the issue ETA please?

  • theatulkochhar Atul Kochhar (@theatulkochhar) reported

    @JioCare Yes yes yes yes it’s at the same location, how many times do I need to repeat it, horrible service, take your set top box and modem today without fail as you are charging me the rent without using it.

  • AnujAtri3 Anuj Atri (@AnujAtri3) reported

    @JioCare I am not interested to continue further. Let me know the connection termination process as it seems that you are not interested to solve issues.

  • sanyammht946 Sanyam Mehta (@sanyammht946) reported

    @JioCare As you mentioned deleted my previous tweet. But still tagging @reliancejio @reliancegroup for my pending issue. I need immediate solution to my issue for which I've been waiting since yesterday Eve 6:23 pm. Wifi not working since yesterday 6:23, engineer is supposed to visit

  • as__obderver Pizza (@as__obderver) reported

    @JioCare I need help.

  • Gouravroy1076 (@Gouravroy1076) reported

    Hey @TRAI @reliancejio @JioCare Till time same poor internet speed. I complaint more then 30 times. A big shame on you jio network. Very very poor internet speed..!!😑

  • sanyammht946 Sanyam Mehta (@sanyammht946) reported

    @JioCare Currently sitting at one of the jio's office where I am informed that the issue will still take one more hour to resolve

  • HvalechaTweets Hitesh Valeccha (@HvalechaTweets) reported

    @reliancejio @JioCare Not getting internet network When shared Google Maps Location Of my office I was asked to share address When I shared address,I am asked to share longitude and latitude,why can't you do a search on Google? What's your intention, to keep on dragging issues?

  • ViralThanawala Viral Thanawala (@ViralThanawala) reported

    @JioCare Day 6 - STB OTT APPS NOT WORKING @reliancegroup @reliancejio