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Reliance Jio outages and service status in Sūrat, Gujarat

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Sūrat, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received May 21, 8:50 PM GMT+5:30.
  • 64% Internet (64%)
  • 18% Wi-fi (18%)
  • 9% E-mail (9%)
  • 9% Total Blackout (9%)

The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 , 394107 and 394101 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 22: Problems at Reliance Jio

Reliance Jio is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Wi-fi 18 hours ago
Sūrat E-mail 7 days ago
Sūrat Internet 7 days ago
Sūrat Internet 8 days ago
Sūrat Internet 9 days ago
Sūrat Internet 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • abhaymehta
    Abhay Mehta (@abhaymehta) reported from Sūrat, Gujarat

    @reliancejio @JioCare while aiming to be the number 1 telecom service in india, customer service was definitely not on its mind. Jaisa naam waisa kaam. #JioFiberChorHai

  • bhadreshv1993
    ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujarat

    the problem is not being solved even through Twitter, And not even getting from customer care. So please tell us where we should go so that our problem can be solved. Because even having a normal whatsapp message is having trouble. Please do not give high user reasons. @JioCare

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @reliancejio With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00. Abhi tak engineer aaya nahi he

  • ShubhamNagarji2
    Shubham Nagarji (@ShubhamNagarji2) reported from Sūrat, Gujarat

    @JioCare I'm facing some serious issues with your network please help me ASAP.

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    Hey @reliancejio my jio network is not stable plz help @JioCare

  • HiravaBoy
    Vijay Makavana (@HiravaBoy) reported from Athwa, Gujarat

    When Moto Edge 20 get VoNR support Update? @Moto @motorolaindia @JioCare

  • AaravAp5130
    Aarav (@AaravAp5130) reported from Sūrat, Gujarat

    How Poor service @JioCare No attention is paid to costomer's complaints i Complained Month Ago bt still Didn't Get Solution,facing Call Related issue As It Is, Plz Improve CCCall Service Atleast How Can Do Complain Again!! Sorry to Say sometimes WorstServices by u @reliancejio

  • TusharGidwani
    Tushar Gidwani (@TusharGidwani) reported from Sūrat, Gujarat

    Hello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat

  • vipulmangroliya
    vipul patel (@vipulmangroliya) reported from Sūrat, Gujarat

    After so many compliments still there is No solution, they always ask my number and location but doing nothing, I hate this service, this might be in our country only. @reliancejio @JioCare @_MukeshAmbani

  • JainSorabh3
    Jain Sorabh (@JainSorabh3) reported from Sūrat, Gujarat

    @JioCare Everything is a limit, I made a terrible mistake my paying for year now it's month lost and no solution. I want my money back now.

  • urdiips
    Dipesh Shah (@urdiips) reported from Sūrat, Gujarat

    I'm thinking to switch mobile operator @airtelindia to @reliancejio due to me and my family suffering Internet issues since last week. Hey @reliancejio, Please show me some reasonable postpaid family plan.

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    Hello @reliancejio My no not update in 5G But I live in 5G network area ... Plz upgrade my jio number

  • Tuskisutariya
    **** (@Tuskisutariya) reported from Sūrat, Gujarat

    @JioCare 749 plan activated and 239 both are working same time bt 5 G not working

  • YUGROXX
    Dr. Yugdeep Pilania (@YUGROXX) reported from Sūrat, Gujarat

    Tired of poor internet service 😪 @JioFiberVoice @JioCare @JIOFIBER8

  • HMaiwala
    Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat

    @reliancejio @JioCare disconnection since 10th July, shared usage statement with your team to prove. My resolution date has been extended to 22, 26 ,27th and today to 1st August. My plans ends on 12th Aug. called..mailed... I think it is time for #goodbyeJio.

  • Sagar25687231
    Bye Bye (@Sagar25687231) reported from Sūrat, Gujarat

    Beware ! Jio Fibre is smartly ridiculing people. When your plan ends, they smartly convert it into postpaid, without asking the customer. The customer care says that you should have called us before the expiration of the plan to discontinue the service. #Unlawful @JioCare

  • MeetPat35968731
    Meet Patel (@MeetPat35968731) reported from Sūrat, Gujarat

    I am Meet Patel..Jio customer.. The Jio network has suddenly stopped coming from the area in which I live. Jio network has gone from an area of ​​500 meters around my house. I have complained in Jio since last 3 days. But there is no solution yet.#reliancejio #jiopoorservice #jio

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @caanilshekhawat @reliancejio @_MukeshAmbani With reference to Service Request Number SR00001E9FH8, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number +912613167346 is on hold as FTTx - Society permission required. Kindly provide the approval from your society

  • Kalpratna_
    Sunil Patil (@Kalpratna_) reported from Sūrat, Gujarat

    @JioCare Still issue not resolve yet

  • savaliyadhruvan
    Dhruvan_patel (@savaliyadhruvan) reported from Utrān, Gujarat

    Since 4 days even after repeated calls there is no resolution Jio fiber. @reliancejio @RelianceJioCare @JioCare

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • JayKuma17627277
    Jay Kumar (@JayKuma17627277) reported

    @JioCare after one week I m not getting the refund for filing a complaint for the cancellation of new jio air fibre connection (not installed)with service request no SR000035UGZ5 to the jio care executive.totally fed up when I get my refund .

  • madhuriadnal
    Madhuri Adnal (@madhuriadnal) reported

    Is there a nexus operating within the installation network exploiting customer OTP-linked vouchers? @JioCare

  • ana_anamika95
    Dr.Anamika Saini (@ana_anamika95) reported

    @JioCare Kindly stop sending generic responses and provide: • Exact resolution timeline • Reason for false closure updates • Status of refund/cancellation request • Clarification regarding excess amount collected during installation via personal payment instead of official channel

  • DeepakS69183628
    Deepak Singh (@DeepakS69183628) reported

    @JioCare @JioCare I’ve been hearing the same response for 7 days, but the issue is still unresolved. This is unacceptable service. Please stop sending automated replies and fix the outage immediately, otherwise I will switch to another provider. SR: SR0000368ESZ

  • CMARana6
    CMA Sonu Rana (@CMARana6) reported

    @reliancejio Instead of watching IPL, Focus on improving your **** NETWORK in Delhi.. Aircel 2g was much better than your 5g..

  • suri_mastermind
    suresh (@suri_mastermind) reported

    @JioCare @JioCare : TERMINATE THE CONNECTION AND PROCESS THE REFUND ! i have run out of patience.

  • _evSpace
    EV Space (@_evSpace) reported

    Day 6: Still no update. What a service Reliance Jio. Totally pathetic. @reliancejio @JioCare @TRAI

  • ana_anamika95
    Dr.Anamika Saini (@ana_anamika95) reported

    @JIOAIRFIBERIN Customer care refused escalation,emails, proper tickets,refunds.Ive screenshots, recordings & payment proof.This has become mental harassment after weeks of spending time daily following up.Need urgent intervention,resolution or refund. @JioCare #CustomerService#TelecomComplaint

  • sudhanshu_141
    Sudhanshu Yadav (@sudhanshu_141) reported

    @JioCare My JioFiber has been corrected on 20.05.2026, now working fine. I am asking the compensation for the three days i.e. 16th, 17th & 20th May. For which I was unable to use the service. @JioCare

  • iidontkknowww
    idontkknoww (@iidontkknowww) reported

    @JioCare But without solved the issue you resolved the issue how is this possible? You can dm me i share my contact number to connect via call