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Reliance Jio

Reliance Jio outages and service status in Sūrat, Gujarat

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and E-mail.
  • The most recent signal from this area was received May 25, 4:46 PM GMT+5:30.
  • 67% Internet (67%)
  • 17% Total Blackout (17%)
  • 8% E-mail (8%)
  • 8% Wi-fi (8%)

The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 and 394101 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 28: Problems at Reliance Jio

Reliance Jio is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Total Blackout 3 days ago
Sūrat Internet 6 days ago
Sūrat Wi-fi 7 days ago
Sūrat E-mail 13 days ago
Sūrat Internet 13 days ago
Sūrat Internet 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    @JioCare @vikramsingh2211 What will you do after taking contact number of customer, you will tell sir how much your network bar, in which slot sim is, cache cleared or not, even after if you found that problem is in your network, you tell problem is temporarily or users base in your area is high 1/2

  • Deepjariwala9
    Deepjariwala (@Deepjariwala9) reported from Sūrat, Gujarat

    @reliancejio Thik se 3G internet speed bhi nahi dete or 5g launch karne chale.. Worst internet speed i have ever seen on jio. No-7359164646 , location - udhna Surat

  • kaushik_dodiya
    Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Kāmrej, Gujarat

    @JioCare @kin10808224 3rd Class Service. Even i cant send Port sms

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    Hey @reliancejio my jio network is not stable plz help @JioCare

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    Hello @reliancejio My no not update in 5G But I live in 5G network area ... Plz upgrade my jio number

  • bhadreshv1993
    ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujarat

    If the internet can be slow due to Overcrowding it should not be done even during the day Because there are very few users during the day time. @JioCare

  • Kalpratna_
    Sunil Patil (@Kalpratna_) reported from Sūrat, Gujarat

    @reliancejio @JioCare know one response on my network issue query. Worthless service

  • 1ranjanpathak
    Ranjan Pathak (@1ranjanpathak) reported from Sūrat, Gujarat

    @JioCare @vishaljaiswal And if the first call is an emergency call then should we have to wait for your announcement to finish and then u connect our call till then person may die also. Which customer has asked you to start this type of announcement. and by the way it's not for only 01st call only.

  • brijeshA07
    Brijesh Patel (@brijeshA07) reported from Olpād, Gujarat

    @JioCare the slowest network is I feel that is jio network. please try to solve network issue. there is not fault of my smart phone I already checked it. there is only issue of not only mine but also a in my family jio network.

  • fictgamer
    Manish Maurya (@fictgamer) reported from Sūrat, Gujarat

    @reliancejio My iphone 12 got the update of 5g and i also got the trail 5g unlimited offer but not able to use it in surat. Need some help🙃

  • SandeshRawal84
    Sandesh Rawal (@SandeshRawal84) reported from Sūrat, Gujarat

    @JioCare Unlucky but your service is not available in my area.

  • birhade_dipak
    Dipak Sahebrao Birhade (@birhade_dipak) reported from Sūrat, Gujarat

    @ViCustomerCare @reliancejio @JioCare I Buy V! Postpaid Sim Card but network issue on my Home so i Port the V! Operator to Jio Operator After PORT V! Raised the Oustanding of Rs.45.52. Then Jio Operator is suspended my service because of oustanding I already Paid this amount of

  • _Aman11_
    Aman (@_Aman11_) reported from Sūrat, Gujarat

    There is so much issues I’m facing in internet connection in jio fiber like it seems that 100 MBPS is a joke now and even the main office doesn’t get connected for this issues , no services or return call I received, the internet is working so poorly. @JioCare @JioFiberVoice

  • abhaymehta
    Abhay Mehta (@abhaymehta) reported from Sūrat, Gujarat

    @reliancejio @JioCare while aiming to be the number 1 telecom service in india, customer service was definitely not on its mind. Jaisa naam waisa kaam. #JioFiberChorHai

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    Switch to @Airtel_Presence as received bad experience from @JioCare from #Jiopostpaidplus plan,

  • iamparas
    Paras Chodvadiya (@iamparas) reported from Sūrat, Gujarat

    @drsanu_singh @JioCare @reliancejio No, when I got the Jio 5G Welcome Offer, then after 5G signal came.

  • bheda_bhavik
    Bhavik Bheda (@bheda_bhavik) reported from Sūrat, Gujarat

    @GTPL_Hathway worst service ever Pls do not buy any plan from this company @ZeeBusiness @reliancejio

  • deepak_jha111
    Deepak Jha (@deepak_jha111) reported from Sūrat, Gujarat

    @JioCare Kindly advise till that time what your customer will do?

  • DKChoudhary151
    Dinesh Choudhary (@DKChoudhary151) reported from Sūrat, Gujarat

    Hello @JioCare I loss my Sim card please stop my service

  • NirajOj91192051
    Niraj Ojha (@NirajOj91192051) reported from Bhatha, Gujarat

    @reliancejio Room coverge are very bed in my area 4 g and 5 g both Plz solve issues

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Avanish3218
    Avanish Kumar (@Avanish3218) reported

    @JioCare @reliancejio No network in Khagra, Naugachia area since last 15 days. Calls and internet both are badly affected. Local users are facing huge problems for work and communication. Kindly resolve this issue urgently and provide an update. #Jio #NetworkIssue #Naugachia

  • BeingArpitJain
    Arpit Ankur Jain (@BeingArpitJain) reported

    @JioCare our wifi is not working since last 3 days. No body is picking calls at customer care. What to do! ?

  • anilagrawalnav
    CA Anil Agrawal (@anilagrawalnav) reported

    @JioCare @JioFiber @JIOFIBER8 2/2 I have paid in all month as detailed below  17-12-25 Rs 824.82 - 21-12 to 20-01-26 21-01-26 Rs 824.82 - 21-01 to 20-02-26 20-02-26 Rs 824.82 - 21-02 to 20-03-26 23-03-26 Rs 824.82 - 21-03 to 20-04-26 22-04-26 Rs 824.82 - No service  24-04-26 Rs 1060.82 - 21-04 to 20-05-26

  • RakeshS17479990
    Rakesh Swain (@RakeshS17479990) reported

    @JioCare Rakesh Kumar Swain Kanshbahal, L&T campus Rourkela pin 770034. Mob -9040932317 anything else. Pls do the needful & resolve the network issue

  • Er_JatinMehta
    Jatin Mehta 🔀 (@Er_JatinMehta) reported

    @JioCare While PM Modi promotes work from home ... You service makes sure that everyone enjoys internet-free (No internet) at the least 2 days/monthly subscription. Of course, you never compensenate for the monthly downtime.

  • bitsofspu
    Spurthi (@bitsofspu) reported

    JIO MAJOR DATA BREACH! You just installed an un-wiped, used JioFiber STB in my mother's home that still has a stranger's full profile and active OTT accounts logged in. Exposing customer data like this is an absolute security disaster. (1/3) @jiocare @reliancejio @TRAI

  • TheRubric_Medic
    Anamika 💊🩺 (@TheRubric_Medic) reported

    @JioCare Now service is restored

  • ckomagan
    CK (@ckomagan) reported

    @reliancejio network sucks at this time

  • SavageAryan007
    Aryan Gupta (@SavageAryan007) reported

    @TechTurbanator @airtelindia @JioCare I'm starting to believe Jio just has the blind fanbase who keep defending them everytime and that Airtel is still the better quality network.

  • RandomGuyzzz98
    Random (@RandomGuyzzz98) reported

    @reliancejio @JioCare @jio_fiber I have been following up regarding connection relocation but no one has called or showed up. Its been 10 days, have called the customer care 20-30 times and sent emails also but nothing is done. Do you have any accountability? Pathetic service