Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Sūrat, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received May 25, 4:46 PM GMT+5:30.
- Internet (62%)
- Total Blackout (15%)
- Wi-fi (15%)
- E-mail (8%)
The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 , 394107 and 394101 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 25: Problems at Reliance Jio
Reliance Jio is having issues since 01:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Total Blackout | 3 hours ago |
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Sūrat
|
Internet | 3 days ago |
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Sūrat
|
Wi-fi | 4 days ago |
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Sūrat
|
10 days ago | |
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Sūrat
|
Internet | 10 days ago |
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Sūrat
|
Internet | 11 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat@JioCare @vikramsingh2211 What will you do after taking contact number of customer, you will tell sir how much your network bar, in which slot sim is, cache cleared or not, even after if you found that problem is in your network, you tell problem is temporarily or users base in your area is high 1/2
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Kamal Mishra (@KamalMi33669986) reported from Sūrat, GujaratFacing very bad internet connectivity issues nowadays with @reliancejio please fix this.
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Yogesh Shah (@Vaniya_Boy) reported from Sūrat, Gujarat@reliancejio I am unable to browse with mobile data due to low network. Although, there was no problem happening in voice call rather than data surfing. Please do needful for full coverage. Thank you.
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Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat@JioCare The connection has resumed, now please extend my current plan to cover charges when the Internet was not working i.e 20 days since the connection was active( 10th July). You can access my account to check usage for this request. Writing becoz there is no response in DM.
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@caanilshekhawat @reliancejio @_MukeshAmbani With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00.
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Brijesh Patel (@brijeshA07) reported from Olpād, Gujarat@JioCare the slowest network is I feel that is jio network. please try to solve network issue. there is not fault of my smart phone I already checked it. there is only issue of not only mine but also a in my family jio network.
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Creativo Camaal (@creativocamaal) reported from Sūrat, Gujarat@JioCare My mobile 8169641717 no network at Ranawad Khatriwad Golwad Surat though it was full last year. Alternate no 8691891989
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Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, GujaratHi Friends Need a Help I want to port My Jio number in other network @JioCare @reliancejio @reliancegroup i m facing network issue on my jio number & i am got getting solution from 1 month
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Niraj Ojha (@NirajOj91192051) reported from Sūrat, Gujarat@reliancejio Jio 5g not working inside room Plz help Surat
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Pandav Devang (@pandav_devang) reported from Sūrat, GujaratHello, @reliancejio Take a little care, because you are going to connect by being the user port of @airtelindia and #VI .Due to which there should not be any problem in your network. And all of us should take care of the old customer so that there is no problem. #Pricehike
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@JioCare @reliancejio With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-10-04:17:00:00.
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ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujaratthe problem is not being solved even through Twitter, And not even getting from customer care. So please tell us where we should go so that our problem can be solved. Because even having a normal whatsapp message is having trouble. Please do not give high user reasons. @JioCare
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सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat@JioCare here solve your problem early morning to getting issues I can't call to anyone because your network system is not working
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Tushar Gidwani (@TusharGidwani) reported from Sūrat, GujaratHello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat
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Jitendra Bharti (@Jitendr14302402) reported from Sūrat, GujaratSince 20days and the problem of network getting off continues..@JioCare @airtelindia
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Dr. Yugdeep Pilania (@YUGROXX) reported from Sūrat, GujaratTired of poor internet service 😪 @JioFiberVoice @JioCare @JIOFIBER8
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Ismail Sharif (@ismailsharif71) reported from Sūrat, Gujarat@reliancejio @JioCare Your customer care is disgusting. I just want to request for closer of old free Jio Sim 7990616667 and they took me for merry go round. Now don't tell me anything else I'm more concerned about my security just close this number permanently NOW.
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S.K.Kathiriya (@skkathiriya8) reported from Sūrat, Gujarat@JioCare It's 29 there was no solution for my issue I suddenly received a message that your address verification failed when no one came to verify the address. Pls. Refund my money..
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Nitin Verma (@ni3verma501) reported@JioCare Service Request number SR000036O1HR for your JioFixedVoice Number connection having JioFixedVoice Number +917935879399, scheduled an appointment with a Jio service engineer on 25-May-2026 between 16:00:00 - 17:00:00. Nobody came till now. Worst service. @JioCare @reliancejio
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Kuldeep Suyal (@Kuldeep_Suyal27) reported@JioCare pls cancel my booking of JIO fiber i am tired of this NO RESPONSE kind of behaviour from JIO employees. Always deceptive replies, please give me my money back, THANK YOU (2/2)
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Lokesh Mehta (@lmehta98) reported@JioCare Still no resolution
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N.R.I.Club (@night_ridersc8) reported@suchintan_singh @JioCare I was using jio but it started giving lot of problems so I switched to BSNL which working very well since last q year no issues. Try it
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Saee| ✨ (@ineedblankspace) reported@reliancejio why the hell should i pay a monthly bill if you guys cant even give a decent network at all times? Every freaking month there is an issue with the wifi and every month we have to call for service. Pathetic company!
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Ankit Bagaria (@Ankit_d_Virus) reported@JioCare @reliancejio @RIL_Updates Same problem today - 3rd time in 6 days.. Can we get a permanent fix for this?
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Rahul Pattar (@RahulPa64430711) reported@JioCare"It is unacceptable that your Jio fiber service is unavailable in Whitefield (560066), Bengaluru. How is such a major area not serviceable?"
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साहिल तनेजा (@TechSahilTaneja) reported@JioCare I also replied that "Ticket has been reopened more than 4 times by saying the same. But again it will be marked resolved automatically without doing anything ". This type of service i am getting from jio.
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Harsh Saxena (@Harshkusx) reported@JioCare I want to cancel my connection and refund my recharge whole amount.
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Rezaul Masud Barbhuiya (@rezaul_masud_) reportedWhy does the Jio network completely drop the moment it starts raining? Can't even load a basic webpage right now. Please look into this @JioCare #Jio #JioNetwork @reliancejio