Reliance Jio outages and service status in Sūrat, Gujarat
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received May 3, 1:18 PM GMT+5:30.
- Internet (67%)
- Wi-fi (17%)
- Phone (17%)
The latest reports from users having issues in Sūrat come from postal codes 395007 and 394107 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 5: Problems at Reliance Jio
Reliance Jio is having issues since 02:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Internet | 2 days ago |
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Sūrat
|
Wi-fi | 8 days ago |
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Sūrat
|
Internet | 19 days ago |
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Sūrat
|
Internet | 21 days ago |
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Sūrat
|
Internet | 23 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@oldmonksays_ @reliancejio @GoI_MeitY Your service request number is SR00001EDGX0. You will receive an update by 2022-10-12T14:36:25. To check the status of your service request using MyJio App Disconnect karava diya hai mene
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Kisshan Jariwaala (@kishanjari130) reported from Sūrat, GujaratPls somebody from @reliancejio help to recover my esim profile My main number is not working from last 3 days Jio care not respond. @JioCare @jio
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Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat@JioCare worst company bad service bad customer support
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, GujaratHello @reliancejio My no not update in 5G But I live in 5G network area ... Plz upgrade my jio number
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Manan Jhaveri (@MananJhaveris) reported from Sūrat, Gujarat@reliancejio @JioCare I had applied for a connection for my office and paid the money. 2ce the appointment of the technician was given and I went there and he did not turn up. Also no one is picking up the phone now. Kindly get the problem sorted or give a refund I'll get airtel
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Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat@JioCare The connection has resumed, now please extend my current plan to cover charges when the Internet was not working i.e 20 days since the connection was active( 10th July). You can access my account to check usage for this request. Writing becoz there is no response in DM.
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Bye Bye (@Sagar25687231) reported from Sūrat, GujaratBeware ! Jio Fibre is smartly ridiculing people. When your plan ends, they smartly convert it into postpaid, without asking the customer. The customer care says that you should have called us before the expiration of the plan to discontinue the service. #Unlawful @JioCare
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LAWYER AVINASH JAIN (@avinashjain4ind) reported from Sūrat, Gujarat@JioCare your jio fiber is not working please send your engineer as early as possible
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Shubham Nagarji (@ShubhamNagarji2) reported from Sūrat, Gujarat@JioCare I'm facing some serious issues with your network please help me ASAP.
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat@JioCare I have 5 connection with my family i will not wait longer, if you don't provide resolution soon, within this month.
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S.K.Kathiriya (@skkathiriya8) reported from Sūrat, Gujarat@reliancejio @JioCare @JioChat It's Good News That Jio Customer Support Said we Can't Resolve Your Broadband Internet Issue. Since the last 6 days I have been facing it. First they collect Money From my side to recharge the connection then Closed my internet and now no response.
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Abhay Mehta (@abhaymehta) reported from Sūrat, Gujarat@reliancejio @JioCare while aiming to be the number 1 telecom service in india, customer service was definitely not on its mind. Jaisa naam waisa kaam. #JioFiberChorHai
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, GujaratHey @reliancejio my jio network is not stable plz help @JioCare
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Manish Maurya (@fictgamer) reported from Sūrat, Gujarat@reliancejio It's not working in my area 🥲 I tried everything, I got the welcome offer , i updated my phone then also it's not working, I'm from surat gujarat
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat@JioCare @vikramsingh2211 What will you do after taking contact number of customer, you will tell sir how much your network bar, in which slot sim is, cache cleared or not, even after if you found that problem is in your network, you tell problem is temporarily or users base in your area is high 1/2
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bikash tiwari (@jamundih) reported from Sūrat, Gujarat35 time complaint at #jio and #jiocare no one hearing our problem. There is slow internet since 105days at my current location as 804/1,DEVI PROCESSORS,GIDC SACHIN,SURAT 394230
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Riddhesh Sadariwala (@Riddhesh91188) reported from Sūrat, GujaratFacing issues again, nothing loads on the cellular network @JioCare @reliancejio
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Ismail Sharif (@ismailsharif71) reported from Sūrat, Gujarat@reliancejio @JioCare Your customer care is disgusting. I just want to request for closer of old free Jio Sim 7990616667 and they took me for merry go round. Now don't tell me anything else I'm more concerned about my security just close this number permanently NOW.
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat@JioCare Slow speed issue from last few months has not been solved, good coverage but speed is very less, too much fluctuations in speed , plan to discontinue postpaid connection..
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Premkumar Mushkam (@PMushkam29669) reported@JioCare My issue? Still unresolved. My patience? Evaporated faster than your network signal during peak hours. REFUND MY MONEY NOW – or are you too busy counting billions to notice one loyal fool who's finally had enough? #JioFail #RefundJio #CustomerServiceNightmare
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Umed Diwakar (@jeevan_diwakar) reported@JioCare Cancel it i don't need your fraud jio air fiber now
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Ashish Pandey (@ashish_1588) reported@JioCare Can you please ensure engineer turn up on scheduled time and issue is addressed without any further delay or follow up.
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Akash Puri (@puriakash5152) reported@JioCare Hi, I am facing network issues on my Jio number for the last 4 years. Calls drop frequently, signal is very weak, and internet does not work properly. Address: House No: D-4 (2), Street: Mijhaura Area: Balrampur Chini Mill Village & Post: Mijhaura, Tehsil: Bhiti
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Honey Dev P (@honeydevp) reported@JioCare If you look, that service request also got resolved on its own. Bhai kab tk ullu banaoge tum log? Me ye soch lunga ki 2 hazar mene bheek de diye tum logo ko.. le jaao or maro tum log. Itna ganda service. Very pathetic. You guys are literally defaming Ambani family.
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mukka (@mukeshr38467695) reported@JioCare Dear Customer, RELOCATION Appointment of JioFiber connection along with Set top box with Order Number CO0002EIX3C6 is scheduled on 04-May-2026 between 16:15:00 - 17:45:00. You will receive an Order completion code after RELOCATION. Please share the same with our service enginee
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Thanseer (@Thanseethahar) reportedCustomer care said the engineer said technical difficulties and customer care executive said she don’t know when I’ll get the slot to relocate. Good thing is I have requested for cancellation. It’s been a long ride, good bye @JioCare your teams incompetency made me cancel.
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sritam sahoo (@SahooSritam) reported@JioCare @reliancejio Your internet is very poor and unstable I have been complaining for 1460 days The helpline told me it would be resolved within 15 days We recharged for 5G but only get 4G which works like 3G In 2026 if the network is still a problem how can we call this a de
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Sidhart Sidd (@SidhartSidd) reported@JioCare @reliancejio are you supporting scamming? Raised a complaint about overcharged on the jio store. Jio be like "action taken" ,case resolved.but no refund. Even 1 rupees have their own value. Only way I think, move legally. SR000034XH09 service request
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Jaskirat Singh Rangi (@abhayisannoyed) reportedWhenever Lights goes off in my area! my jio network becomes so weak to even send a text messages!! @reliancejio @JioCare whyy???