Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
- Reliance Jio generated 1 outage signal in the last 24 hours around Sūrat, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jul 14, 3:32 PM GMT+5:30.
- Internet (86%)
- Total Blackout (10%)
- Wi-fi (5%)
The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 and 394107 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 14: Problems at Reliance Jio
Reliance Jio is having issues since 04:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 6 hours ago |
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Internet | 3 days ago |
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Internet | 3 days ago |
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Internet | 3 days ago |
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Internet | 5 days ago |
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Internet | 5 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Utrān, Gujarat@JioCare @reliancejio i am at surat laskana location from tomorrow to much network issue is here. I want to port my number to other operator but i can even send sms. Really Very 3dr class service here I For This Tweet i use Vodafone Network Its Working Here.
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Manish Maurya (@fictgamer) reported from Sūrat, Gujarat@reliancejio It's not working in my area 🥲 I tried everything, I got the welcome offer , i updated my phone then also it's not working, I'm from surat gujarat
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Yogesh Shah (@Vaniya_Boy) reported from Sūrat, Gujarat@reliancejio I am unable to browse with mobile data due to low network. Although, there was no problem happening in voice call rather than data surfing. Please do needful for full coverage. Thank you.
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat@JioCare Slow speed issue from last few months has not been solved, good coverage but speed is very less, too much fluctuations in speed , plan to discontinue postpaid connection..
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Sandesh Rawal (@SandeshRawal84) reported from Sūrat, GujaratMy hathway connection is not working and I am not able to talk with technical team also. Worst service from Hathway. My modem is not working. Please try to solve this asap, as we are working from home so it's very tough for us to survive. #complaint #plz @HathwayBrdband @JioCare
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Dr. Yugdeep Pilania (@YUGROXX) reported from Sūrat, GujaratTired of poor internet service 😪 @JioFiberVoice @JioCare @JIOFIBER8
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Hardik A. Patel (@hapatel2792_a) reported from Sūrat, Gujarat@reliancejio @JioCare Since last few Internet connectivity is poor, facing issue for net surfing.
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Manan Jhaveri (@MananJhaveris) reported from Sūrat, Gujarat@reliancejio @JioCare I had applied for a connection for my office and paid the money. 2ce the appointment of the technician was given and I went there and he did not turn up. Also no one is picking up the phone now. Kindly get the problem sorted or give a refund I'll get airtel
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Brijesh Patel (@brizs07) reported from Olpād, Gujarat@reliancejio Jio internet speed is very slow. I contact customer care and complain them but there was no improvement in internet speed. ASAP please improve jio internet speed
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Deepjariwala (@Deepjariwala9) reported from Sūrat, Gujarat@reliancejio Thik se 3G internet speed bhi nahi dete or 5g launch karne chale.. Worst internet speed i have ever seen on jio. No-7359164646 , location - udhna Surat
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Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, GujaratHi Friends Need a Help I want to port My Jio number in other network @JioCare @reliancejio @reliancegroup i m facing network issue on my jio number & i am got getting solution from 1 month
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@JioCare With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00. Abhi tak koi engineer aaya nahi he
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Tushar Gidwani (@TusharGidwani) reported from Sūrat, GujaratHello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat
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Sagar Babson (@sagarso19566752) reported from Sūrat, GujaratVery rubbish service @reliancejio @JioCare New Jio Fiber connectivity has been done. The network has not been coming for 20 days.There is an employee of a Jio customer whose name is Rishi,+91 78598 01642, he doesn't even talk properly. Closed the complaint without working. 🙎
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Aarav (@AaravAp5130) reported from Sūrat, Gujarat@JioCare I agree With Technical Issues But What About Ur Customer Care Services.. totally Failed In My Case.
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Dr.Anand Patel (@dr_anand) reported from Sūrat, Gujarat@TRAI @reliancejio Whom & how i contact customer care of giga fibre for very bad service? Called customer care 4-5 times but each time my call ended,failed to file complain thru Jio App,even unable to contact executive who was in charge when i installed giga fibre. 😡😡😡😡😡
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सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat@reliancejio give me money back your company is poor network now in surat your network not working
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Umakanta Pradhan (@Umakant79367992) reported from Sūrat, GujaratEvery day my net problem vary high 😭😭😭so I change my sim waht happened #jio family 0.24kb/sec my net speed @reliancejio @JioCare
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Amit Hasnani (@amithasnani) reported@JioCare extreme dissatisfaction with the Pathetic and worstservice being provided by JioFiberMy JioFiber connection (No. 2035574803) has been completely non-functional since 2nd July.JioFiber Number: 2035574803 Registered Mobile Number: 8087630749 Service Request ID: SR000039YYV7
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Prasad_Arun_A (@Prasad_Arun_A) reported@JioCare Why advertise True 5G when customers in Injambakkam, Chennai - 600115 are frequently stuck on 4G despite paying for the ₹3599 Annual True 5G plan? Please fix the network issue immediately. #JioTrue5G #ChennaiNews
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Sujay K Kar (@sujaysquare) reported@reliancejio @JioCare can’t believe I am having to say this after being an ex employee, and an advocate of Jio for past decade. Your wi-Fi experience has become a 3rd grade torture. The customer service guys don’t even come after booking appointments. Seriously poor!
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Nayan (@nayan3636) reported@JioCare @reliancejio Paid ₹10,000 for JioAirFiber on 16 June (Ref: EM000008F30E). Installation is still pending. Repeated emails to JioCare have gone unanswered. Kindly resolve this immediately or issue a refund. #JioAirFiber #JioComplaint
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Sachin Parab (@schnparab) reported@JioCare @reliancejio Very bad experience from Jio Airfibre. My internet has been down since 2 July and request for field technician is pending from 7 July also same request is escalated from 11 july, yet no technician has been sent. Req & Complaint No SR00003AH143 MR0001RPRCI3
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~ Samir Agarwal (@samiragarwal123) reported@reliancejio @JioCare really pathetic service quality and levels not only your customer support helpline even your appellate helpline is pathetic. Fooling and mistreating and lying to customer. O my objective is the disconnect calls. Utterly helpless and frustrating feeling
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Abutalha Shaikh (@ABUTALHA7860) reported@JioCare "My internet is totally down since 12th July and the previous expected date has already passed. Please don't give vague excuses about system restrictions. Give me a confirmed time when Engineer Sundaram Rajesh Mishra will visit today. This is urgent!"
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Adv.Pankit Shah (@pankit_cyberlaw) reported@reliancejio @JioCare It's been already 5 days now my internet is not working It's just my internet cable broken by your engineer and you need to rejoin that. It's simple 10 minutes work do don't sure how much time your team need for this. service request SR00003ASK5V. #jiofiber
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Karishma (She/Her) (@The_Karishma) reported@reliancejio @JioCare Does anyone know anyone at @reliancejio who can help me get this done?
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Vikram (@vikramplvrp) reported@reliancejio Extremely disappointed with the service for order NO0001EJGTUU. The assigned member is completely unresponsive, ignoring my calls and messages, and refusing to take ownership. This is gross negligence. @JioCare, please resolve this immediately.