Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jun 12, 10:30 AM GMT+5:30.
- Internet (58%)
- Wi-fi (17%)
- Phone (17%)
- Total Blackout (8%)
The latest reports from users having issues in Sūrat come from postal codes 395005 , 395007 , 394101 and 394107 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 19: Problems at Reliance Jio
Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Internet | 7 days ago |
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Sūrat
|
Internet | 7 days ago |
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Sūrat
|
Internet | 8 days ago |
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Sūrat
|
Internet | 8 days ago |
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Sūrat
|
Phone | 8 days ago |
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Sūrat
|
Phone | 13 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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ShubhamDeore (@Shubham00097496) reported from Sūrat, GujaratHlo jio I have issues your network connection since long time whenever I call in jio then jio care advisor is tell one thing we r upgrade our service I Twitte for my issued plz solved it @reliancejio @MukeshAmbaniOf
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ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujaratthe problem is not being solved even through Twitter, And not even getting from customer care. So please tell us where we should go so that our problem can be solved. Because even having a normal whatsapp message is having trouble. Please do not give high user reasons. @JioCare
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Gk (@aka_TheCuriousG) reported from Sūrat, Gujarat@JioCare My issue is that jio's network in particular is very bad in surat , i hopefully ported from Vodafone but that was a bad decision.
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Brijesh Patel (@brijeshA07) reported from Olpād, Gujarat@reliancejio the worst network of jio that I feel. not only my connection but there is my family members network connection. please ASAP try to solve problems. if u not solve this problem I have no choice to change another network & also a my family members.
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Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Kāmrej, Gujarat@JioCare @kin10808224 3rd Class Service. Even i cant send Port sms
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riyaz (@PariyaniRiyaz) reported from Sūrat, Gujarat@JIOFIBER8 @JioCare I need new jio fibre connection but not allowed in my area so please help me and support to me Foy new jio gigafiber connection. My society name is : suncity Residency,opp.Bhanki Stediyum Hanuman tekri, rander,surat Pincode : 395005
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Dhruvan_patel (@savaliyadhruvan) reported from Utrān, GujaratSince 4 days even after repeated calls there is no resolution Jio fiber. @reliancejio @RelianceJioCare @JioCare
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Madhav Daga (@MadhavDaga2) reported from Athwa, Gujarat@reliancejio @JioCare My jio registered number - 8160847081 has not been working since the last 4 months. It is not showing the network on any of my phones. I hereby request you to kindly look into it and do the needful. Thank you! Jio Number- 8160847081 Contact- 8160535463
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mukund kheni (@KheniMukund) reported from Sūrat, Gujarat@JioCare I connect many times bus i do not get any solution from your end Every time i get a time periods and not get any solution at least one time
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat@JioCare hey reliance jio Your network is very poor very slow Plz update your network @reliancejio
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Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Sūrat, Gujarat@UnionBankTweets @RBI i do a recharge in jio @JioCare its complete more then 10 days. I have talk with union bank customer care he take a complaint and but still today i didnt get my money back. And i try to call in union bank customer care more then 5/6 time but call not connect
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Deepak Jha (@deepak_jha111) reported from Sūrat, Gujarat@JioCare Kindly advise till that time what your customer will do?
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Shubham Nagarji (@ShubhamNagarji2) reported from Sūrat, Gujarat@JioCare I'm facing some serious issues with your network please help me ASAP.
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Harish Patil (@harishpatil9511) reported from Sūrat, Gujarat@reliancejio my jio number 8888244233 I recently contacted customer care but they did not have a respectful response and my issue still has not resolved jio is a reputed company ? 😡😡😡
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, GujaratSwitch to @Airtel_Presence as received bad experience from @JioCare from #Jiopostpaidplus plan,
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Naushad Ansari (@ansarnau) reported from Sūrat, GujaratWhen will be the issue of network, call drop and low connectivity will be solved? Even unable to complaint in jio app that much bad network. Every time executive saying network will resolve within 20 days now more than 1 years gone. @JioCare @RelianceJioCare @reliancejio
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Mahek Chawla (@mahekchawla04) reported from Sūrat, Gujarat@reliancejio @RelianceJioCare my internet is not working since two days, raised a request but your service guy marked it as solved without even coming, and calling me and telling why did i raise another request. Is this kind of behaviour what we expect from jio ?
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Kuldip khokhani (@pkuldip94) reported from Kāmrej, Gujarat@JioCare @reliancejio When will it be my area's turn from across the country? I have been waiting and asking for help since last three years but I am not getting any resolution yet. All of India is using 5G networks now and I don't even have 4G network here! Shame on you for fooling the public.
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Paras Chodvadiya (@iamparas) reported from Sūrat, Gujarat@drsanu_singh @JioCare @reliancejio No, when I got the Jio 5G Welcome Offer, then after 5G signal came.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Ayush Goyal (@AyushGo71406636) reported@JioCare It has been open since 18 days. Are you guys sleeping or what. Do you do same with all your customers who claim refund for the service you couldn't provide. Pathetic shameful service @JioCare tell me exactly what's the status, how many more days i need to wait. 18 days & counting
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Satish Rai 🇮🇳 (@imsatishrai) reported@JioCare How much time you need to contact customer? And why you need reason for cancellation of services...it's customer desire @JioCare @reliancejio Just tell me how a customer can request for cancellation of services
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Burnol (@BiltuMo08084132) reported@JioCare Fix your ******* network
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Rangarajan S Iyengar (@itsmeiyengar) reported@JioCare Jio landline number+91-8031622360 - no internet since yesterday in Kanakapura 562117. When I call your ****** customer service they don’t even have bloody ear to listen to me and log a complaint. Very pathetic customer support.
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Pankaj Patel (@PankajP52165724) reported@JioCare Last 3 week faced issue
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Nithan Biddappa (@Nithan1984) reported@reliancejio worst service I never seen from jio. I booked for jio fiber but nobody reached home and install so I will chage to other network
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Rajasekar Ponginasamy (@Raj838) reportedBased on your response, I’ve decided to discontinue JioFiber. Please deduct the charges for the period used and refund the remaining amount from my 4-month advance payment. Moving to another provider. Never experienced such poor service. @JioCare @reliancejio @TRAI
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nagaprasad.sol 🌌 (@0xnaga) reported@lukius @reliancejio @JioCare Lol the tower is down
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Prince mandal (@Princem94385914) reported@reliancejio first raised a complaint with JioFiber on ( 18 june 2025], but no permanent solution was provided. Despite repeated calls/emails, the issue persists without a satisfactory response. I have requested a technician visit, but the service has been delayed or ignored.
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nick (@Nick_N_Shah) reported@JioCare Smita someone pls help backend sent this three sr msg tried to call me i didn't get any call. Those sr are SR000037M4DR SR000037QIWB SR0000385M5P i can't access SR of jiofiber. As per SR000038MWO7 says I got all my refund of 750 but it should be 1500-2500 can u pls check