Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received May 3, 1:18 PM GMT+5:30.
- Internet (80%)
- Wi-fi (20%)
The latest reports from users having issues in Sūrat come from postal codes 395007 and 394107 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 7: Problems at Reliance Jio
Reliance Jio is having issues since 07:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Internet | 4 days ago |
|
Sūrat
|
Wi-fi | 10 days ago |
|
Sūrat
|
Internet | 21 days ago |
|
Sūrat
|
Internet | 23 days ago |
|
Sūrat
|
Internet | 25 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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chetan sankaliya (@csankaliya) reported from Utrān, Gujarat@JioCare at this place internet speed to slow i have been complaint many times but no any resolution plzz solve this issue
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Mahek Chawla (@mahekchawla04) reported from Sūrat, Gujarat@reliancejio @RelianceJioCare my internet is not working since two days, raised a request but your service guy marked it as solved without even coming, and calling me and telling why did i raise another request. Is this kind of behaviour what we expect from jio ?
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@oldmonksays_ @reliancejio @GoI_MeitY Your service request number is SR00001EDGX0. You will receive an update by 2022-10-12T14:36:25. To check the status of your service request using MyJio App Disconnect karava diya hai mene
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ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, GujaratIf the internet can be slow due to Overcrowding it should not be done even during the day Because there are very few users during the day time. @JioCare
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सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat@JioCare here solve your problem early morning to getting issues I can't call to anyone because your network system is not working
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Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Kāmrej, Gujarat@JioCare @kin10808224 3rd Class Service. Even i cant send Port sms
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**** (@Tuskisutariya) reported from Sūrat, Gujarat@JioCare 749 plan activated and 239 both are working same time bt 5 G not working
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@caanilshekhawat @reliancejio @_MukeshAmbani With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00.
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Sunil Patil (@Kalpratna_) reported from Sūrat, Gujarat@reliancejio @JioCare know one response on my network issue query. Worthless service
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Pandav Devang (@pandav_devang) reported from Sūrat, Gujarat@JioCare Sir buy the entire @GTPLHathwayLtd company. So get it from a crap engineer who could not solve our complaint within 6 days.
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Naushad Ansari (@ansarnau) reported from Sūrat, GujaratWhen will be the issue of network, call drop and low connectivity will be solved? Even unable to complaint in jio app that much bad network. Every time executive saying network will resolve within 20 days now more than 1 years gone. @JioCare @RelianceJioCare @reliancejio
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Aarav (@AaravAp5130) reported from Sūrat, Gujarat@JioCare I agree With Technical Issues But What About Ur Customer Care Services.. totally Failed In My Case.
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Sandesh Rawal (@SandeshRawal84) reported from Sūrat, Gujarat@JioCare He is saying that we will give connection in next week. But this commitment is broken Please give contact no. I need to talk My television is on off mode from 1 month.
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सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat@reliancejio dear jio why you doing frod with customer here your network and calling systems is hack...how do I work without net n calling system
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Kisshan Jariwaala (@kishanjari130) reported from Sūrat, GujaratPls somebody from @reliancejio help to recover my esim profile My main number is not working from last 3 days Jio care not respond. @JioCare @jio
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Amrendra A Mishra (@amvra2351) reported from Sūrat, Gujarat@JioCare Just received another promise from @reliancejio: With reference to Service Request Number SR00001CFJZ7 for your JioFiber Service ID 299259674078, your appointment with Jio service engineer is scheduled at your premises on 30-07-2022 : 11:00:00.
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Dr. Yugdeep Pilania (@YUGROXX) reported from Sūrat, GujaratTired of poor internet service 😪 @JioFiberVoice @JioCare @JIOFIBER8
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Sunil Patil (@Kalpratna_) reported from Sūrat, Gujaratworst jio fiber service @reliancejio When the connection is to be given, the executive comes at home and when the problem is to be solved, then only on the phone.
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Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, GujaratHi Friends Need a Help I want to port My Jio number in other network @JioCare @reliancejio @reliancegroup i m facing network issue on my jio number & i am got getting solution from 1 month
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ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, GujaratIf I make a call to Customer Care, my call is automatically rejected. What I know is that this is the best network in India. When we recharged the plan we were not told in any way that the internet could be shut down at night. and i’ve been tweet for the last 3 days. @JioCare
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Sangram Singh (@0x_Sangram) reported@JioCare It's been 4 days since my jio fiber is not working waste of money and time, no body is listening, even the mobile internet is also not working properly.
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R.K.Handa (@r_k_handa) reportedI’m a senior citizen. Since yesterday evening Internet not working. Lodged complaint yesterday evening around 4pm, technician was to visit between 6-7 pm yesterday but no. Again 12 to 1pm today, no, again 3 pm today and no. Jio very poor service. @JioCare @reliancejio @jio_fiber
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S. K. Singh (@the_sintu) reported@TRAI @JioCare Issue is still not resolved till now. Please expedite the resolution process as this problem is seriously affecting my daily communication and work.
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Kunal Lakhani (@kunallakhani) reported@JioCare no internet available since yesterday, no one is picking up calls at customer care. Number: 01293684811. Pls help
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Akshay Chadha (@AkshayChadha18) reported@JioCare My internet connection is down since yesterday afternoon, but till now also ,u don't have any specific information about technician visit,no confirm time, since morning I am waiting at home ,if u had given me a time slot ,i could have done my work.
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Vothiketha (@vothiketha_1) reported@reliancejio @jio_fiber More than 6 days, fiber installation pending, nobody responding, pathetic customer service. Everyday saying wait for 24 hrs. Please refund my amount. Order Id - NO0001D7PHN4 Just refund. I don't want your service.
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Thalendra (@sthalendra) reported@JioCare @reliancejio @jio_fiber My JioFiber connection has not been working since 3 May. Complaint ID: SR000034ZEAJ. A complaint was raised on 3rd May, but no engineer has visited yet.
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Kapil Singh 🇮🇳 Shakarpur (@KapilSingh_100) reportedDear Jio Customer Support Team, I am writing to express my disappointment regarding the extremely poor customer support experience I recently faced with your support team. @JioCare @reliancejio
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Shashi kumar (@shashik328) reported@JioCare Yes recived Attaching message recived from @jio_fiber "Dear Customer, Your request for Jio Fiber has been rescheduled to 02-May-2026 between 09:00 to 10:00 hrs. Team JioFiber" I want the exact time of installtion...
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Amit Sharma (@amitks1980) reported@reliancejio @jio_fiber @Mukesh_ambani_ Complaint No: SR00002KX9JW Kindly treat this as an escalation and resolve it urgently, otherwise I will be forced to disconnect the service.