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Reliance Jio outages and service status in Sūrat, Gujarat

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 5 outage signals in the last 24 hours around Sūrat, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and E-mail.
  • The most recent signal from this area was received Jul 23, 8:41 PM GMT+5:30.
  • 85% Internet (85%)
  • 8% Total Blackout (8%)
  • 4% E-mail (4%)
  • 4% Wi-fi (4%)

The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 and 394107 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 23: Problems at Reliance Jio

Reliance Jio is having issues since 03:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Internet 1 hour ago
Sūrat E-mail 2 hours ago
Sūrat Internet 5 hours ago
Sūrat Internet 10 hours ago
Sūrat Internet 11 hours ago
Sūrat Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • Kalpratna_
    Sunil Patil (@Kalpratna_) reported from Sūrat, Gujarat

    @reliancejio @JioCare know one response on my network issue query. Worthless service

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    @JioCare I have 5 connection with my family i will not wait longer, if you don't provide resolution soon, within this month.

  • DKChoudhary151
    Dinesh Choudhary (@DKChoudhary151) reported from Sūrat, Gujarat

    Hello @reliancejio I loss my Sim card please stop my service

  • Jinayp
    Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat

    @JioCare Kindly cancel the bill also if connection has been cancelled ..

  • Pulkitcoolhoney
    Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat

    @JioCare worst company bad service bad customer support

  • HMaiwala
    Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat

    @JioCare @reliancejio : your team has made me false commitments several times to send engineers so please focus on resolution instead.

  • KheniMukund
    mukund kheni (@KheniMukund) reported from Sūrat, Gujarat

    @JioCare I connect many times bus i do not get any solution from your end Every time i get a time periods and not get any solution at least one time

  • ismailsharif71
    Ismail Sharif (@ismailsharif71) reported from Sūrat, Gujarat

    @JioCare Though your Jio Tower is only 100 mtrs. away from our flat. Speed is disgustingly slow and only 198 same record is playing. Please do something immediately. In the guise of 5G don't ignore 4G / LTE Customers. We are also paying you.

  • 9033740275
    hiren devganiya (@9033740275) reported from Sūrat, Gujarat

    @Airtel_Presence @airtelindia i need airtel black plan and I am dm to you my info but no one any person reach me you can help me? @JioCare

  • ansarnau
    Naushad Ansari (@ansarnau) reported from Sūrat, Gujarat

    When will be the issue of network, call drop and low connectivity will be solved? Even unable to complaint in jio app that much bad network. Every time executive saying network will resolve within 20 days now more than 1 years gone. @JioCare @RelianceJioCare @reliancejio

  • SandeshRawal84
    Sandesh Rawal (@SandeshRawal84) reported from Sūrat, Gujarat

    @JioCare Unlucky but your service is not available in my area.

  • Kalpratna_
    Sunil Patil (@Kalpratna_) reported from Sūrat, Gujarat

    worst jio fiber service @reliancejio When the connection is to be given, the executive comes at home and when the problem is to be solved, then only on the phone.

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    @JioCare hey reliance jio Your network is very poor very slow Plz update your network @reliancejio

  • SandeshRawal84
    Sandesh Rawal (@SandeshRawal84) reported from Sūrat, Gujarat

    @JioCare He is saying that we will give connection in next week. But this commitment is broken Please give contact no. I need to talk My television is on off mode from 1 month.

  • brijeshA07
    Brijesh Patel (@brijeshA07) reported from Olpād, Gujarat

    @reliancejio the worst network of jio that I feel. not only my connection but there is my family members network connection. please ASAP try to solve problems. if u not solve this problem I have no choice to change another network & also a my family members.

  • skkathiriya8
    S.K.Kathiriya (@skkathiriya8) reported from Sūrat, Gujarat

    @reliancejio @JioCare @JioChat It's Good News That Jio Customer Support Said we Can't Resolve Your Broadband Internet Issue. Since the last 6 days I have been facing it. First they collect Money From my side to recharge the connection then Closed my internet and now no response.

  • vipulmangroliya
    vipul patel (@vipulmangroliya) reported from Sūrat, Gujarat

    After so many compliments still there is No solution, they always ask my number and location but doing nothing, I hate this service, this might be in our country only. @reliancejio @JioCare @_MukeshAmbani

  • Fattemohamed1
    Fattemohamed (@Fattemohamed1) reported from Sūrat, Gujarat

    @reliancejio Incoming Call Voice Issue?

  • bheda_bhavik
    Bhavik Bheda (@bheda_bhavik) reported from Sūrat, Gujarat

    @GTPL_Hathway worst service ever Pls do not buy any plan from this company @ZeeBusiness @reliancejio

  • moradiyajay292
    MORADIYA JAY (@moradiyajay292) reported from Sūrat, Gujarat

    @JioCare I'm tweeting through someone else's internet. My jio internet is not working properly and how does I install and do so.... Third class service and app and everything pissed off the @JioCare give me some plan so I think about it @Airtel_Presence gave me the best welcome package.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • parthbhanderii
    Parth R. Bhanderi (@parthbhanderii) reported

    @JioMart_Support @reliancejio @JioMart_Support Thanks for the response, but my issue is still not resolved. My order is delayed, the delivery date has passed, and the status has not changed. Please deliver my order today or issue a full refund. Please don’t send only generic updates.

  • Bbinya
    Neeraj Biniwale (@Bbinya) reported

    @JioCare my internet is down for almost last 10 out of 15 days. Raised 3/4 service requests and everytime it crashes after a day. Rest all connections in my building are working fine. service request was marked resolved when no one visited or called. SR00003BVK4F

  • hjsnehwj
    Pradip chavan (@hjsnehwj) reported

    @JioCare @reliancejio Can you help me my air fiber is not working I send the details via dm

  • makesense2841
    Sudip Das #SaveSoil (@makesense2841) reported

    @JioCare Instead of forwarding me from one channel to another, please lodge a complaint, assign a case ID, and follow up internally until it is resolved. A swollen Li-ion battery is a serious safety concern. 2/2

  • parindedhia1986
    parin (@parindedhia1986) reported

    @JioCare @reliancejio Pathetic customer service! No internet for 36+ hrs.Your team admits the outage but provides no restoration timeline, & the engineer rescheduled my service request without my approval. Is this the service Jio promises? SR00003BWTF1 #CustomerService #jio

  • Gulshan66215134
    Gulshan Sahani (@Gulshan66215134) reported

    Dear @JioCare Residents of Bakhira Sant Kabir Nagar (Uttar Pradesh) have been facing a complete internet outage since 11:00 AM today. Mobile data is extremely not working at all. Kindly look into the issue and restore the service as soon as possible. #Jio #NetworkIssue

  • MaheshCGautam
    Mahesh Gautam (@MaheshCGautam) reported

    @JioMart_Support I am willing to wait for some reasonable time, if you agree to stop your nonsense to tell me to go to brand service station @ril_foundation @JioCare to intervene

  • borgohainu
    Uddipta Borguhain (@borgohainu) reported

    @JioCare It's been over six months, yet the 4G network speed in our area remains extremely poor. I have already shared the exact Jio tower latitude and longitude details, but the issue is still unresolved. @JioCare

  • inu_mittal
    Anamika Mittal (अनामिका मित्तल) (@inu_mittal) reported

    @ViCustomerCare I bought a new postpaid sim gave my documents as well. Now, after 15 days, my calling, internet, msg services is stopped. You guys can't even verify the documents yet? What a worst service. @airtelindia @JioCare a

  • traveldreamerr
    Traveller (@traveldreamerr) reported

    Dear @reliancejio, I’m trying to relocate my JioFiber connection, but relocation option isn’t visible in the app. Customer care wrongly detects an internet issue and schedules a technician, though my connection works fine. Please help with relocation. #JioFiber #CustomerSupport