Reliance Jio outages and service status in Sūrat, Gujarat
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Aug 23, 9:00 PM GMT+5:30.
- Internet (91%)
- Phone (9%)
The latest reports from users having issues in Sūrat come from postal codes 395007 and 395005 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 28: Problems at Reliance Jio
Reliance Jio is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Internet | 5 days ago |
|
Sūrat
|
Internet | 11 days ago |
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Sūrat
|
Phone | 15 days ago |
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Sūrat
|
Internet | 20 days ago |
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Sūrat
|
Internet | 21 days ago |
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Sūrat
|
Internet | 24 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat@JioCare 24+ h completed Not sending jio true 5G popup in my number Plz upgrade my number in 5G network area Plz help @JioCare
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Ankit Jain (@AnkitJain2828) reported from Sūrat, GujaratFacing the worst customer care support from @JioSaavn @reliancejio Its been three days i m unable to use my jio saavn pro services
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**** (@Tuskisutariya) reported from Sūrat, Gujarat@JioCare 749 plan activated and 239 both are working same time bt 5 G not working
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सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat@JioCare here solve your problem early morning to getting issues I can't call to anyone because your network system is not working
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Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat@JioCare Dear Customer, Bill dated 01-03-2022 of Rs. 2126.36 for your Jio Corporate Account Number 900510689193 is due for immediate payment. To avoid disruption of services pay NOW through NEFT/RTGS payments/transfers by using A/C code JIOE900510689193, IFSC Code YESB0CMSNOC.
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Creativo Camaal (@creativocamaal) reported from Sūrat, Gujarat@JioCare My mobile 8169641717 no network at Ranawad Khatriwad Golwad Surat though it was full last year. Alternate no 8691891989
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat@JioCare hey reliance jio Your network is very poor very slow Plz update your network @reliancejio
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat@JioCare @vikramsingh2211 What will you do after taking contact number of customer, you will tell sir how much your network bar, in which slot sim is, cache cleared or not, even after if you found that problem is in your network, you tell problem is temporarily or users base in your area is high 1/2
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Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat@JioCare @reliancejio @TRAI The Service of Reliance is worst experience till now they have taken more than 45 days for my issue till I feedback or resolution given to us for my Complain regarding disconnection of business account of Jio Not advisable to any one to take it
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S.K.Kathiriya (@skkathiriya8) reported from Sūrat, Gujarat@reliancejio @JioCare @JioChat It's Good News That Jio Customer Support Said we Can't Resolve Your Broadband Internet Issue. Since the last 6 days I have been facing it. First they collect Money From my side to recharge the connection then Closed my internet and now no response.
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riyaz (@PariyaniRiyaz) reported from Sūrat, Gujarat@JIOFIBER8 @JioCare I need new jio fibre connection but not allowed in my area so please help me and support to me Foy new jio gigafiber connection. My society name is : suncity Residency,opp.Bhanki Stediyum Hanuman tekri, rander,surat Pincode : 395005
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Harish Patil (@harishpatil9511) reported from Sūrat, Gujarat@reliancejio my jio number 8888244233 I recently contacted customer care but they did not have a respectful response and my issue still has not resolved jio is a reputed company ? 😡😡😡
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Tushar Gidwani (@TusharGidwani) reported from Sūrat, GujaratHello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat
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Sandesh Rawal (@SandeshRawal84) reported from Sūrat, GujaratMy hathway connection is not working and I am not able to talk with technical team also. Worst service from Hathway. My modem is not working. Please try to solve this asap, as we are working from home so it's very tough for us to survive. #complaint #plz @HathwayBrdband @JioCare
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Manish Maurya (@fictgamer) reported from Sūrat, Gujarat@reliancejio My iphone 12 got the update of 5g and i also got the trail 5g unlimited offer but not able to use it in surat. Need some help🙃
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat@JioCare I have 5 connection with my family i will not wait longer, if you don't provide resolution soon, within this month.
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Paras Chodvadiya (@iamparas) reported from Sūrat, Gujarat@drsanu_singh @JioCare @reliancejio No, when I got the Jio 5G Welcome Offer, then after 5G signal came.
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Aarav (@AaravAp5130) reported from Sūrat, Gujarat@JioCare I agree With Technical Issues But What About Ur Customer Care Services.. totally Failed In My Case.
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bikash tiwari (@jamundih) reported from Sūrat, Gujarat35 time complaint at #jio and #jiocare no one hearing our problem. There is slow internet since 105days at my current location as 804/1,DEVI PROCESSORS,GIDC SACHIN,SURAT 394230
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sunil Vaghasiya (@9979167672) reported from Sūrat, Gujarat@JioCare @reliancejio Rajhansh Tower Minibajar Surat 395006 Gujarat India Jio tower service is very bed. Ndd can't connect jio care This number is not working in this area +91 94277 94198 +91 91069 42769 +91 98255 92244
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Jinit Jain (@jinitjain08) reportedBarely 15 days since your engineer visited my home and the Jio Airfiber has started acting up once again @JioCare BC send a competent executive who can diagnose the problem properly and provide a lasting solution. And BC, update your app.
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Avranil Das (@AvranilDas7) reported@JioCare i have talked to the customer care they said that both going to expire in same date So at last i have taken 1 month loss I want you to refund the amount i have paid and activate the free one which i got from 3 month recharge for activation Or adjust this free nxt month billing
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Mehul🇮🇳 (@Mehul21234) reported@JioCare SR no SR3F57QR. It is very surprising that in city like Mumbai, Jio Fiber service is not working at my place since more than 24 hours. 2nd time Jio service engineer assigned for tomorrow noon. Hope, service disruption does not extend more than 48 hrs now.
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Nikhil Ranka (@nikhilranka9) reported@JioCare Done. But, can you look into changing the terms? One minute of delay in recharging leads to disconnection of internet. But one day of service shutdown does not change anything. @reliancejio
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Vinod Biradar (@vinodbiradar92) reportedISSUE since 2 MONTH COMPLAINT RAISED 14 days back If alive, Den respond @JioCare @reliancejio Ur network really sucks. I hv raised d complaint SRO0003DTOFP nothing improved. Y did u mark it as resolved? Wn u ll be resolving d issue? Say NO to JIO #unsatisfactory #annoying
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Chandan Rai🇮🇳 (@chandanrai1123) reported@reliancejio When will service team visit?? How much more time required to provide service
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Arun Jain (@ArunJain8292) reportedWorst service by @reliancejio @JioCare inspite of complaining for jio fibre since 2 days, no response, the service guy says speak to jio do not call me.
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Sashank 🇮🇳 (@SashankParashar) reported@JioCare I think I've made my stance very clear. I know the service request is closed. That's my issue, because the problem is NOT resolved. @JioCare
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Ankit Singh Sengar (@assengar123) reported@JioCare You are guys are working on your technical issue from last 2 and half day but still the issue is not resolved, how long you guys want me to co-operate
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Sumit Sahal (@sumitsahal) reported@JioCare @reliancejio @jio_fiber Engineer visit after 5 days to resolve the issue is this kind of service we expect from Jio or who is responsible for non activation of plan since 19/08/26 to 27/08/26 who will pay for this period as I have recharge for 30 days