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Reliance Jio

Reliance Jio Outage Report in Sūrat, Gujarat

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 , 395010 and 394107 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Reliance Jio

Reliance Jio is having issues since 12:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 0% TV (0%)

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Internet 4 days ago
Sūrat Internet 4 days ago
Sūrat Internet 10 days ago
Sūrat Internet 11 days ago
Sūrat Phone 18 days ago
Sūrat Wi-fi 19 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • dvyshgandhi
    Divyesh (@dvyshgandhi) reported from Sūrat, Gujarat

    @reliancejio @JioCare @JioGigaFiber_ #JioFiber installed system but not happy with service.. as per engineer router range is 45ft but reality is approx 10ft coverage. Your installation engineer team is in hurry.. unhappy... service is important...

  • whoMunesh
    Munesh (@whoMunesh) reported from Sūrat, Gujarat

    You are right brother This all happening with us just because cellphone ruler @TRAI is not listening our complain :/// I also have same issue with vodafone then i switch to jio but"@reliancejio" they also giving me 90days'🍭'but that issue are not solved.They just cheating us://

  • KaKarumuri
    Ravi Teja Karumuri (@KaKarumuri) reported from Athwa, Gujarat

    @JioCare @reliancejio Calls were not connecting in our area properly. Internet is also very slow. Considering to port to other networks, if no proper action is taken.

  • deepakyadav4442
    Deepak Yadav (@deepakyadav4442) reported from Sūrat, Gujarat

    @JioCare @reliancejio #mukeshambani Your Customer care are nor Good for Customer they put our call at hold for 40 minutes a d lots

  • ketan_bagrecha
    ketan bagrecha (@ketan_bagrecha) reported from Sūrat, Gujarat

    @reliancejio @JioCare @DoT_India worst network ever seen. Think twice before porting out to jio.

  • hmchaudhary92
    Hanuman Chaudhary (@hmchaudhary92) reported from Sūrat, Gujarat

    I think it's best to use @WhatsApp Voice calling to non-jio telecoms from @reliancejio number if we don't want to top-up and give a thumbs down to @airtelindia & @VodafoneIN who are supporting IUC charge when they are unable to provide better service in many areas as Jio

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    @JioCare @YPareek1 Your team is doing nothing after complaint, you all give formalities while some one complaint after that no action

  • SanjaySutariya_
    Sanjay Sutariya (@SanjaySutariya_) reported from Sūrat, Gujarat

    @Airtel_Presence @airtelindia why your speed is getting slow day bay day..time to think about it seriously port out..@VodafoneIN @reliancejio 9409176377..

  • maniyarajesh
    हिन्दु ખેડૂત-પટેલ (@maniyarajesh) reported from Sūrat, Gujarat

    @JioCare @reliancejio @TRAI Can not make a single successful call No mobile data speed from last three months No proper responses from call center and other various contacts (social media etc..) Big network problems on this location 395010 6V5C+JH Surat, Gujarat

  • Prashan23404382
    Prashant Kumar Karn (@Prashan23404382) reported from Sūrat, Gujarat

    I recharged my Jio no. after 4 months thinking that within this interval the internet speed would be better. But Nope nothing's changed It's like I'm relieving the 2G once again. I should've stayed on Airtel @reliancejio @UnboxTherapy Jio provides Cheap plans but w/ bad speed.

  • deepakyadav4442
    Deepak Yadav (@deepakyadav4442) reported from Sūrat, Gujarat

    @JioCare Jio has bad Customer service Team which are not given proper advice and they also not help to customer

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    @JioCare @cggandhi They don't care to solve our problems, they not able to solve problems of network, slow internet speed, even after their engineer visit,

  • kallukalankalia
    G (@kallukalankalia) reported from Sūrat, Gujarat

    @JioCare I dont want ur assistance , i just want to tell everyone that ur NETWORK IS SUCKKS

  • ketan_bagrecha
    ketan bagrecha (@ketan_bagrecha) reported from Sūrat, Gujarat

    @reliancejio @JioCare @TRAI @DoT_India Only company jiois making people fools. Every tweet has a same reply either your phone nt reachable or issued a service request which is not ever solved. Y is trai nt taking any action against it.

  • deepakyadav4442
    Deepak Yadav (@deepakyadav4442) reported from Sūrat, Gujarat

    @JioCare @reliancejio @reliancejio @AmbaniTina @NitaAmbaani Still Solution not come i will Not use your SIM card if my problem not solve in next 2 Days

  • deepakyadav4442
    Deepak Yadav (@deepakyadav4442) reported from Sūrat, Gujarat

    @JioCare @reliancejio @reliancegroup i have complained about Recharge Not Done 31/08/2019 but still not solution done today Date is 25/09/2019 My Jio Number is 7016345918

  • Siddik28718086
    Siddik (@Siddik28718086) reported from Sūrat, Gujarat

    @JioCare Hi, we are here to help. Please confirm your complete address (house number/name, floor number, building name/number, locality, landmark, city, state, PIN code, etc.) and name of websites/apps you faced difficulty accessing (any 2 websites) to assist you further – Gurbinder

  • ketan_bagrecha
    ketan bagrecha (@ketan_bagrecha) reported from Sūrat, Gujarat

    @DoT_India @reliancejio @JioCare @TRAI kindly refund me my recharge amount as i m porting to another company. Worse issues from jio.

  • ArpitJaroli1
    Arpit (@ArpitJaroli1) reported from Palsāna, Gujarat

    @JioCare Jio network is not working in our area from last 3 days...plz help...we are unable to make calls...its very annoying..!!

  • Miihirpatel4
    Mihir patel (@Miihirpatel4) reported from Sūrat, Gujarat

    @CybercrimeCID @GujaratPolice Please help , if not me getting my money back than to the once who are going to be cheated further on the name of this reputed company @reliancejio whose name itself comes with the trust. We citizens need help @narendramodi

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • arunsinghlive
    B S ARUN (@arunsinghlive) reported

    @JioCare I have tried this already and they provded a unique solution that, I should try jio sim in another handset. So as I am not as rich as ambanis are, I am now ok with this so called 4G speed.

  • aditya3827
    Aditya (@aditya3827) reported

    @JioCare Same old copy paste answer and a bunch of lies. The network guy who visited the site himself told me that there no proper tower nearby. How can you say the coverage is good? Ridiculous excuses, "peak hours"? , Speed is hardly 200kbps throughout the day.

  • Alpesh71184
    Adv. Alpesh Gondaliya (@Alpesh71184) reported

    @JioCare BC I told that all Gujarat is facing this issue and you are asking mine registered number and fiber I'd Great La, Padhana Nahi aataa to company Ka problem he ESI company me Kaam Nahi Karna Chahiye

  • ManishM98333966
    Manish Malhotra (@ManishM98333966) reported

    @AJIOLife @reliancejio My order was picked up 3 weeks ago by Ajio courier partner. Status was not updated. Refund is yet not credited. Tried to contact customer service over 15 times but to avail. Can you please refund me asap- Order ID-FL0244083399

  • RanjitRaghunat1
    Ranjit S (@RanjitRaghunat1) reported

    @JioCare @Brijrajsinh__ Your this reply i have seen 10days back on another complaint ... You still not got the solutions ... Really bad service ...Jio walo agar user badhne se network down ho jayega to aisa cricket pack offer mat karo

  • Divyansh1999
    Divyansh Dadhich (@Divyansh1999) reported

    @JioCare Please help me speed and network detioriated completely unusable. Internet doesn't work. Need immediate help.

  • an_unvited_Vstr
    zayn (@an_unvited_Vstr) reported

    @JioCare i hav never seen worst and worst network like u😠😠😠😡 and i dnt kno how much time i have to complaint,tweet u.2g v to chala do yar

  • CvtDanny
    DannyCvt (@CvtDanny) reported

    @JioCare what is the policy of data use? My mob non issue 8638654514. By 00.12 hrs while I was using WhatsApp, 1gb data is debited from me. Please help

  • Gaurang2801
    Homo-sapien (@Gaurang2801) reported

    @reliancejio Ur network is worst. Next month porting to @airtelindia

  • ankurbansal55
    Ankur Bansal (@ankurbansal55) reported

    @JioCare We are residents of Nimbus in Chi-V, Greater Noida. Jio network is the worst here and hardly works. Jio installed the boosters but Vodafone enabled it first. If Jio has no intention to enhance network then we can switch to Vodafone.