Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Sūrat, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received May 22, 10:59 PM GMT+5:30.
- Internet (67%)
- Wi-fi (17%)
- E-mail (8%)
- Total Blackout (8%)
The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 , 394107 and 394101 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 22: Problems at Reliance Jio
Reliance Jio is having issues since 09:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
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Internet | 4 hours ago |
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Sūrat
|
Wi-fi | 1 day ago |
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Sūrat
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7 days ago | |
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Sūrat
|
Internet | 7 days ago |
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Sūrat
|
Internet | 9 days ago |
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Sūrat
|
Internet | 9 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Paras Chodvadiya (@iamparas) reported from Sūrat, Gujarat@drsanu_singh @JioCare @reliancejio No, when I got the Jio 5G Welcome Offer, then after 5G signal came.
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Dinesh Choudhary (@DKChoudhary151) reported from Sūrat, GujaratHello @reliancejio I loss my Sim card please stop my service
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Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat@JioCare @reliancejio : your team has made me false commitments several times to send engineers so please focus on resolution instead.
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, GujaratSwitch to @Airtel_Presence as received bad experience from @JioCare from #Jiopostpaidplus plan,
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Brijesh Patel (@brijeshA07) reported from Olpād, Gujarat@reliancejio the worst network of jio that I feel. not only my connection but there is my family members network connection. please ASAP try to solve problems. if u not solve this problem I have no choice to change another network & also a my family members.
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Amrendra A Mishra (@amvra2351) reported from Sūrat, Gujarat@JioCare Just received another promise from @reliancejio: With reference to Service Request Number SR00001CFJZ7 for your JioFiber Service ID 299259674078, your appointment with Jio service engineer is scheduled at your premises on 30-07-2022 : 11:00:00.
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Sandesh Rawal (@SandeshRawal84) reported from Sūrat, GujaratMy hathway connection is not working and I am not able to talk with technical team also. Worst service from Hathway. My modem is not working. Please try to solve this asap, as we are working from home so it's very tough for us to survive. #complaint #plz @HathwayBrdband @JioCare
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Abhay Mehta (@abhaymehta) reported from Sūrat, Gujarat@reliancejio @JioCare while aiming to be the number 1 telecom service in india, customer service was definitely not on its mind. Jaisa naam waisa kaam. #JioFiberChorHai
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Manish Maurya (@fictgamer) reported from Sūrat, Gujarat@reliancejio It's not working in my area 🥲 I tried everything, I got the welcome offer , i updated my phone then also it's not working, I'm from surat gujarat
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Riddhesh Sadariwala (@Riddhesh91188) reported from Sūrat, GujaratFacing internet issues while I’m in my office since 3-4 days. @reliancejio @JioCare pls assist.
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Sunil Patil (@Kalpratna_) reported from Sūrat, Gujarat@reliancejio @JioCare know one response on my network issue query. Worthless service
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat@JioCare Slow speed issue from last few months has not been solved, good coverage but speed is very less, too much fluctuations in speed , plan to discontinue postpaid connection..
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Dhruvan_patel (@savaliyadhruvan) reported from Utrān, GujaratSince 4 days even after repeated calls there is no resolution Jio fiber. @reliancejio @RelianceJioCare @JioCare
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ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujaratthe problem is not being solved even through Twitter, And not even getting from customer care. So please tell us where we should go so that our problem can be solved. Because even having a normal whatsapp message is having trouble. Please do not give high user reasons. @JioCare
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Niraj Ojha (@NirajOj91192051) reported from Bhatha, Gujarat@reliancejio Room coverge are very bed in my area 4 g and 5 g both Plz solve issues
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat@GabbbarSingh @reliancejio my network not in 5G
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Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat@JioCare @reliancejio @reliancegroup Jio network is soo poor not able to make call phone cuts after 1 ring
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Harsh Patel (@iamcaharsh) reported from Sūrat, GujaratHello @JioCare My Jio fiber is not working since 2:00pm Red light continues blinking
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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jaimin patel (@jc1991patel) reportedStill not replying @JioCare #reliance worst service ever . Don’t buy jio.
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Amit Vikram Pandey (@itsamitvikram) reported@JioCare I didn’t have any visitor, stop lying. This bullshit has been going on for the past 5 days. What’s the reason the internet isn’t working? What’s the problem you guys are facing? Why does it happen every month? @JioCare #JioSCAM
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A. K.Soni (@ArvindK98813297) reported@TRAI @JioCare Jio signal is not available very very poor signal in location Laxmi Narayan Mandir ke pass bada bajar Sagar MP #customer_forum #jio_customer #Sagar_MP
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magic#manojj (@MagicManojj) reported@JioCare why do you employ frauds who don’t visit the premise and then claim complaints are resolved. Since 5 days we are reaching out to your customer care and no solution is found. You guys want to charge full money and provide inadequate service… hope somebody takes note
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VK (@VamsiOn_X) reported24+ hours crossed since my last complaint and still no proper response from @JioCare regarding my Jio AirFiber installation. Already paid ₹2222 and waiting for more than 20 days. Rectify this immediately or I’ll switch to @airtelindia .Extremely disappointed with the service.
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MOHAMMAD HAKIM (@hakimasna) reported@reliancejio @AkashMAmbani Dear Sir/Madam, Kindly attention pls,Reliance Jio tower is installed at our village ahmedpur asana,and more than 1000 people have sim connection and are connected through this tower,But unfortunately we are not getting good signal from this jio’s tower
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Rahul Dhamija (@rahul_dhamija) reported@JioCare My JioFiber WiFi linked with +91-1276316019 is completely not working. A service request was raised on 21 May 2026 at 7:39 PM (Request ID: SR000036F96X), but it has already been rescheduled automatically twice and the complaint status is On Hold
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MAHAK DUGAR 🇮🇳 (@MahakDugar) reported@JioCare You charge for 30 Mbps but only provide 3–4 Mbps. This is completely unacceptable and feels like a fraud. Your service is highly disappointing, and it seems like you are exploiting customers instead of delivering what you promise.
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Nilesh Srivastava🇮🇳 (@Niel_sri) reportedToday is the 4th day and my internet by @reliancejio @JioCare fiber is still not working. Such a bad decision to go with jio as they can't corrected the service from there end even in 3 complete days. Such a bad decision to choose jio fiber. Very bad service & customer support
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murali kumar (@muralikumar99) reported@JioCare Hi @JioCare and Shireen. Please reply I'm messaging from last 43 days, u r saying same thing. If google gemini pro for JioFiber is fake offer then let me know I will move back to act fiber net. Act fiber they resolve any issue in 24hrs, but u are taking months still not resolved