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Reliance Jio

Reliance Jio outages and service status in Sūrat, Gujarat

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Jun 5, 9:05 PM GMT+5:30.
  • 64% Internet (64%)
  • 14% Wi-fi (14%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)

The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 , 394101 and 394107 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 7: Problems at Reliance Jio

Reliance Jio is having issues since 07:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Phone 2 days ago
Sūrat Wi-fi 6 days ago
Sūrat Internet 6 days ago
Sūrat Internet 8 days ago
Sūrat Total Blackout 13 days ago
Sūrat Internet 16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • HMaiwala
    Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat

    @reliancejio @JioCare disconnection since 10th July, shared usage statement with your team to prove. My resolution date has been extended to 22, 26 ,27th and today to 1st August. My plans ends on 12th Aug. called..mailed... I think it is time for #goodbyeJio.

  • brijeshA07
    Brijesh Patel (@brijeshA07) reported from Olpād, Gujarat

    @JioCare the slowest network is I feel that is jio network. please try to solve network issue. there is not fault of my smart phone I already checked it. there is only issue of not only mine but also a in my family jio network.

  • 1ranjanpathak
    Ranjan Pathak (@1ranjanpathak) reported from Sūrat, Gujarat

    @JioCare @vishaljaiswal And if the first call is an emergency call then should we have to wait for your announcement to finish and then u connect our call till then person may die also. Which customer has asked you to start this type of announcement. and by the way it's not for only 01st call only.

  • AaravAp5130
    Aarav (@AaravAp5130) reported from Sūrat, Gujarat

    @JioCare I agree With Technical Issues But What About Ur Customer Care Services.. totally Failed In My Case.

  • amvra2351
    Amrendra A Mishra (@amvra2351) reported from Sūrat, Gujarat

    @JioCare Thanks a lot for your efforts without resolution. Now customers like me will never trouble you and your company Reliance Jio Fibre as I have already applied for refundable deposits of 6500/-and six months subscription for new plan paid on 27.6.22 operative 9/7/22.

  • iamcaharsh
    Harsh Patel (@iamcaharsh) reported from Sūrat, Gujarat

    Hello @JioCare My Jio fiber is not working since 2:00pm Red light continues blinking

  • 9033740275
    hiren devganiya (@9033740275) reported from Sūrat, Gujarat

    @Airtel_Presence @airtelindia i need airtel black plan and I am dm to you my info but no one any person reach me you can help me? @JioCare

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @reliancejio With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00. Abhi tak engineer aaya nahi he

  • csankaliya
    chetan sankaliya (@csankaliya) reported from Utrān, Gujarat

    @JioCare at this place internet speed to slow i have been complaint many times but no any resolution plzz solve this issue

  • iamparas
    Paras Chodvadiya (@iamparas) reported from Sūrat, Gujarat

    @drsanu_singh @JioCare @reliancejio No, when I got the Jio 5G Welcome Offer, then after 5G signal came.

  • bhadreshv1993
    ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujarat

    If I make a call to Customer Care, my call is automatically rejected. What I know is that this is the best network in India. When we recharged the plan we were not told in any way that the internet could be shut down at night. and i’ve been tweet for the last 3 days. @JioCare

  • TusharGidwani
    Tushar Gidwani (@TusharGidwani) reported from Sūrat, Gujarat

    Hello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @JioCare With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00. Abhi tak koi engineer aaya nahi he

  • brijeshA07
    Brijesh Patel (@brijeshA07) reported from Olpād, Gujarat

    @reliancejio the worst network of jio that I feel. not only my connection but there is my family members network connection. please ASAP try to solve problems. if u not solve this problem I have no choice to change another network & also a my family members.

  • NirajOj91192051
    Niraj Ojha (@NirajOj91192051) reported from Bhatha, Gujarat

    @reliancejio Room coverge are very bed in my area 4 g and 5 g both Plz solve issues

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @JioCare @reliancejio With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-10-04:17:00:00.

  • Sagar25687231
    Bye Bye (@Sagar25687231) reported from Sūrat, Gujarat

    Beware ! Jio Fibre is smartly ridiculing people. When your plan ends, they smartly convert it into postpaid, without asking the customer. The customer care says that you should have called us before the expiration of the plan to discontinue the service. #Unlawful @JioCare

  • Jitendr14302402
    Jitendra Bharti (@Jitendr14302402) reported from Sūrat, Gujarat

    Since 20days and the problem of network getting off continues..@JioCare @airtelindia

  • Krishulv
    सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat

    @JioCare here solve your problem early morning to getting issues I can't call to anyone because your network system is not working

  • savaliyadhruvan
    Dhruvan_patel (@savaliyadhruvan) reported from Utrān, Gujarat

    Since 4 days even after repeated calls there is no resolution Jio fiber. @reliancejio @RelianceJioCare @JioCare

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • KrishanChaube
    KK CHAUBEY (Modi ka parivar) (@KrishanChaube) reported

    @JioCare @reliancejio @DoT_India in my area the jio internet signal is very poor and the jio team is not carrying it. Strength available but net speed is 0. Please help me.

  • ashishhake_
    Ashish Hake (@ashishhake_) reported

    @JioCare I get this reply evry time frm the customer care but there is no ETA. No responsibility. I don't even know why it's taking so much time. If installation is taking this much time then god help jio customer if there is some issue. I m thinking to cancel my request.

  • PurushottamBagh
    Purushottam Baghel (@PurushottamBagh) reported

    @JioCare What is the estimated time of resolution for this?

  • arunverrma
    Arun Verma (@arunverrma) reported

    @JioCare @reliancejio my jio fiber and jio set top box not working from last 3 days . My service number is SR000037LKM1. Your engineer visited 3 days back and till now no answers who will correct it. It is really frustrating from jio it was never expected from them

  • Wingdhyan
    WING_DHYAN (@Wingdhyan) reported

    @JioCare Any updates?? I been waiting for long time and i need this problem to be cleared by today, please make sure to solve this problem by today

  • alextaruba
    Alex Raisung (@alextaruba) reported

    @JioCare it's been many weeks that the internet is not working properly, have called the customer care many times but no permanent solution. What are we paying for if we cannot use the service???? Why recharge if the service is not usable??? #jio #jioservice #jiocare

  • LiberattiDesi
    Liberal😚 (@LiberattiDesi) reported

    @JioCare hello my cellular network is not working in Finland after getting roaming pack. Pls help

  • ijnani
    ಮೀಮರ್ ಮುತ್ತಣ್ಣ (@ijnani) reported

    Joker of the broadband services @JioCare @reliancejio Jio Fiber has mastered the art of making customers feel invisible. Fast enough to collect monthly payments, impossible to reach when something breaks. Endless bots, no accountability, no human support. Customer service shouldn't be a treasure hunt.

  • korde_pushkaraj
    Pushkaraj Korde (@korde_pushkaraj) reported

    @JioCare @JioHotstar Subscription active in MyJio, bill paid, yet JioHotstar says "No Subscription" and asks me to pay again. Support teams keep blaming each other. No resolution, no accountability, no service. Paying customer, zero access. Unacceptable.

  • NishitMathur
    Nishit Mathur (@NishitMathur) reported

    @JioCare @JioCare @reliancejio this is probably 12 internet issue i have raised this year. Lost around 20+ days of internet this year. Zero action has been taken in spite of multiple feedback.