Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Aug 23, 9:00 PM GMT+5:30.
- Internet (90%)
- Phone (10%)
The latest reports from users having issues in Sūrat come from postal codes 395007 and 395005 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 29: Problems at Reliance Jio
Reliance Jio is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
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Internet | 6 days ago |
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Sūrat
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Internet | 12 days ago |
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Sūrat
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Phone | 16 days ago |
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Sūrat
|
Internet | 21 days ago |
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Sūrat
|
Internet | 22 days ago |
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Sūrat
|
Internet | 25 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Kāmrej, Gujarat@JioCare @kin10808224 3rd Class Service. Even i cant send Port sms
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Umakanta Pradhan (@Umakant79367992) reported from Sūrat, GujaratEvery day my net problem vary high 😭😭😭so I change my sim waht happened #jio family 0.24kb/sec my net speed @reliancejio @JioCare
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Dipesh Shah (@urdiips) reported from Sūrat, GujaratI'm thinking to switch mobile operator @airtelindia to @reliancejio due to me and my family suffering Internet issues since last week. Hey @reliancejio, Please show me some reasonable postpaid family plan.
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ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, GujaratIf I make a call to Customer Care, my call is automatically rejected. What I know is that this is the best network in India. When we recharged the plan we were not told in any way that the internet could be shut down at night. and i’ve been tweet for the last 3 days. @JioCare
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Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat@reliancejio @JioCare Now three months has elapsed till the company need more time and telling me to have patience to sort out my issue . Jus a poor response
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Manish Maurya (@fictgamer) reported from Sūrat, Gujarat@reliancejio It's not working in my area 🥲 I tried everything, I got the welcome offer , i updated my phone then also it's not working, I'm from surat gujarat
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Prashant chotalia (@Drpvc) reported from Sūrat, GujaratPoorest customer care response at @reliancejio care centre at surat. @JioCare Not helping online or offline.
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Sagar Babson (@sagarso19566752) reported from Sūrat, GujaratVery rubbish service @reliancejio @JioCare New Jio Fiber connectivity has been done. The network has not been coming for 20 days.There is an employee of a Jio customer whose name is Rishi,+91 78598 01642, he doesn't even talk properly. Closed the complaint without working. 🙎
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@caanilshekhawat @reliancejio @_MukeshAmbani With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00.
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Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat@JioCare @reliancejio @reliancegroup Jio network is soo poor not able to make call phone cuts after 1 ring
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Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat@JioCare The connection has resumed, now please extend my current plan to cover charges when the Internet was not working i.e 20 days since the connection was active( 10th July). You can access my account to check usage for this request. Writing becoz there is no response in DM.
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@caanilshekhawat @reliancejio @_MukeshAmbani With reference to Service Request Number SR00001E9FH8, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number +912613167346 is on hold as FTTx - Society permission required. Kindly provide the approval from your society
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Gk (@aka_TheCuriousG) reported from Sūrat, Gujarat@JioCare My issue is that jio's network in particular is very bad in surat , i hopefully ported from Vodafone but that was a bad decision.
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Deepak Jha (@deepak_jha111) reported from Sūrat, Gujarat@JioCare Kindly advise till that time what your customer will do?
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Jain Sorabh (@JainSorabh3) reported from Sūrat, Gujarat@JioCare Given u enough opportunity please proceed with the refund now , we have buisness and we are stuck because of the pathetic service. It's the height of inconvenient we suffered
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, GujaratHello @reliancejio My no not update in 5G But I live in 5G network area ... Plz upgrade my jio number
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Jain Sorabh (@JainSorabh3) reported from Sūrat, Gujarat@JioCare Everything is a limit, I made a terrible mistake my paying for year now it's month lost and no solution. I want my money back now.
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ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujaratthe problem is not being solved even through Twitter, And not even getting from customer care. So please tell us where we should go so that our problem can be solved. Because even having a normal whatsapp message is having trouble. Please do not give high user reasons. @JioCare
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Anind Dixit (@DixitAnind) reported@reliancejio @reliancejioCare 3 DAYS without JioFiber. Repeated outage, conflicting excuses, and a 24-hour resolution promise that has been breached. This is a very Incompetent behaviour SR SR00002NQJZ4. Enough of updates restore the service immediately. @reliancejio
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வக்காலத்துக்காரன் BCA.,LLB, (@Boopathi_adv) reported@JioCare @reliancejio The Jio network that I was using previously provided me with 5G connectivity. I ported my number to Airtel believing that I would receive similar network quality and 5G service.
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Bishwajeet dutta (@Bishwajeetdut34) reported@reliancejio @reliancejioCare @jio_fiber My JioFiber has been disconnecting 7–8+ times daily for 10–15 days. Multiple complaints raised, but no proper engineer visit or permanent solution. Please escalate this to the senior technical team and resolve urgently.
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mahesh biswal (@mahesh_biswal) reported@JioCare @JioCare The issue is intermittent and occurs repeatedly throughout the day. I cannot keep DMing every time the internet drops. Please register an official complaint, share the SR number, and arrange an on-site technician visit for a permanent resolution. #JioFiberDown
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Ahmad Raza (@ahmadraza_06) reportedJio fiber is not working since 2 days . Very bad service by jio. Check DM. @JioCare @reliancejio
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यायावर (Vagabond) (@Avismart9A) reported@JioCare what is this nonsense. I cannot even make a call from my place, less I talk about internet, the better for you. Who would give me proper service 😡 Why even making call is an achievement? @TRAI @reliancejio
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ArunPrabakaran Shanmugasundaram 🇮🇳 (@ARUN_PRABAKARAN) reportedThere has been issue with Jio Users across our locality interms of call dropping and low 5G speeds. @TRAI This outage has been more than 2months. @reliancejio is taking customers for a ride. As per ur regulation, the outage if lasts >24hours customers have to compensated.
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Mahendra Singh Rajput 🇮🇳 (@msingh101997) reported@JioCare I have told you my problem many times, But your team does not help at all, You ask to DM, but no one checks the DM, Neither does anyone give a reply or reaction, @JioCare @reliancejio
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Chandan kumar sa (@chandankumarsa) reportedMost disgusting service wrost company airfiber in India is @JioCare seriously it's more than month still not a single service provider or engineering who ever that mthrfkr not comming they only register complaint not resolved shameless air fiber service
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Naresh chavda (@Nareshchavda5) reported@JioCare @reliancejio Can you please DM me I am not able to dm this kind of service?