Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jun 12, 10:30 AM GMT+5:30.
- Internet (57%)
- Wi-fi (14%)
- Phone (14%)
- E-mail (7%)
- Total Blackout (7%)
The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 , 394101 and 394107 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 14: Problems at Reliance Jio
Reliance Jio is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Internet | 2 days ago |
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Sūrat
|
Internet | 2 days ago |
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Sūrat
|
Internet | 3 days ago |
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Sūrat
|
Internet | 4 days ago |
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Sūrat
|
Phone | 4 days ago |
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Sūrat
|
Phone | 9 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Dhruvan_patel (@savaliyadhruvan) reported from Utrān, GujaratSince 4 days even after repeated calls there is no resolution Jio fiber. @reliancejio @RelianceJioCare @JioCare
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Naushad Ansari (@ansarnau) reported from Sūrat, GujaratWhen will be the issue of network, call drop and low connectivity will be solved? Even unable to complaint in jio app that much bad network. Every time executive saying network will resolve within 20 days now more than 1 years gone. @JioCare @RelianceJioCare @reliancejio
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat@JioCare Slow speed issue from last few months has not been solved, good coverage but speed is very less, too much fluctuations in speed , plan to discontinue postpaid connection..
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Deepak Jha (@deepak_jha111) reported from Sūrat, Gujarat@JioCare Kindly advise till that time what your customer will do?
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MORADIYA JAY (@moradiyajay292) reported from Sūrat, Gujarat@JioCare I'm tweeting through someone else's internet. My jio internet is not working properly and how does I install and do so.... Third class service and app and everything pissed off the @JioCare give me some plan so I think about it @Airtel_Presence gave me the best welcome package.
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Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, GujaratHi Friends Need a Help I want to port My Jio number in other network @JioCare @reliancejio @reliancegroup i m facing network issue on my jio number & i am got getting solution from 1 month
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat@JioCare I have 5 connection with my family i will not wait longer, if you don't provide resolution soon, within this month.
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, GujaratSwitch to @Airtel_Presence as received bad experience from @JioCare from #Jiopostpaidplus plan,
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Ismail Sharif (@ismailsharif71) reported from Sūrat, Gujarat@JioCare Though your Jio Tower is only 100 mtrs. away from our flat. Speed is disgustingly slow and only 198 same record is playing. Please do something immediately. In the guise of 5G don't ignore 4G / LTE Customers. We are also paying you.
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Sandesh Rawal (@SandeshRawal84) reported from Sūrat, Gujarat@JioCare He is saying that we will give connection in next week. But this commitment is broken Please give contact no. I need to talk My television is on off mode from 1 month.
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sunil Vaghasiya (@9979167672) reported from Sūrat, Gujarat@JioCare @reliancejio Rajhansh Tower Minibajar Surat 395006 Gujarat India Jio tower service is very bed. Ndd can't connect jio care This number is not working in this area +91 94277 94198 +91 91069 42769 +91 98255 92244
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Brijesh Patel (@brijeshA07) reported from Olpād, Gujarat@JioCare the slowest network is I feel that is jio network. please try to solve network issue. there is not fault of my smart phone I already checked it. there is only issue of not only mine but also a in my family jio network.
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@TajinderBagga @reliancejio @JioCare Your service request number is SR00001EDGX0. You will receive an update by 2022-10-12T14:36:25. To check the status of your service request using MyJio App, click Bagga ji mera to 30/09/2022 se bandh ho gaya he abhi tak engineer nahi aaya esi liye mene bandh karva Diya he
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Vijay Makavana (@HiravaBoy) reported from Sūrat, GujaratJio 5G not Working on my Infinix Hot 20 5G . This phone support 12 5G band but Jio 5G not working. I have welcome offer and 5G network city @InfinixIndia @Infinix_Mobile @JioCare
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chetan sankaliya (@csankaliya) reported from Utrān, Gujarat@JioCare at this place internet speed to slow i have been complaint many times but no any resolution plzz solve this issue
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@oldmonksays_ @reliancejio @GoI_MeitY Your service request number is SR00001EDGX0. You will receive an update by 2022-10-12T14:36:25. To check the status of your service request using MyJio App Disconnect karava diya hai mene
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ShubhamDeore (@Shubham00097496) reported from Sūrat, GujaratHlo jio I have issues your network connection since long time whenever I call in jio then jio care advisor is tell one thing we r upgrade our service I Twitte for my issued plz solved it @reliancejio @MukeshAmbaniOf
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Niraj Ojha (@NirajOj91192051) reported from Bhatha, Gujarat@reliancejio Room coverge are very bed in my area 4 g and 5 g both Plz solve issues
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Pandav Devang (@pandav_devang) reported from Sūrat, GujaratHello, @reliancejio Take a little care, because you are going to connect by being the user port of @airtelindia and #VI .Due to which there should not be any problem in your network. And all of us should take care of the old customer so that there is no problem. #Pricehike
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Aalyacha chaha🇪🇸🇩🇪 (@Kyahuayaawwrrr) reported@reliancejio gives worst service man Most chutiya network
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Manish Kedia (@ManishKedia2021) reported@JioCare How much more time is needed , while taking feedback you need 10/10 but when we give rating less than you people wake up , after marking on social media see no solution till yet
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V..... (@_Jana_Nayagan_) reported@JioCare @reliancejio Cancel this order right now and refund my full money today. Stop wasting my time with “request number” excuses while doing nothing. If I don’t get the cancellation confirmation and refund in my account by end of today, I’m filing in Consumer Court and starting chargeback with my
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Shubham kumar kashya (@KashyaShubham) reported3 YEARS of absolute negligence by @JioCare! My internet is non-functional, and every time I call support, they keep me on hold for 30+ MINUTES until I’m forced to hang up in frustration. Is this a service or a scam? Stop the 'outage' excuses and fix this 📍 PIN: [854301]
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Radha Krishna (@RKbandapalli) reported@JioCare @reliancejio Absolute mockery of customer service! My JioFiber has been completely down since 13.06.2026 6:00am onwards and all I am getting is a loop of broken promises and automated messages.
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Deven Kanal (@kanaldeven) reported@JioCare I need a callback from a Manager. Need to speak to someone in charge. Your team is unable to help
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Deepak Menghani (@deepakrj1988) reported@JioCare @_MukeshAmbani @TRAI Again why you rescheduled SR00002LRQD8 for your JioFixedVoice Number connection having JioFixedVoice Number +911413593750, we have scheduled an appointment with a Jio service engineer at your premises on 14-Jun-2026 between 16:00:00 - 17:00:00.
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Deven Kanal (@kanaldeven) reported@JioCare why is your engineer saying he has not gotten the complaint
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Shubham Yadav (@TwtShubhamYadav) reported@reliancejio @JioCare Every time we hear that our backup team is trying to fix the problem but till now some problems have not been fixed, 1st team is saying 24 hour and the other team is saying 7 day, 3rd team say that 15 day and 4th team say that 3 months.
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Arkadeep Halder (@arkadeephalder) reported@JioCare the OTP for the Live TV to watch Football World Cup 2026 is not arriving on my registered number. It's been 3 days I'm trying. Please help.