Reliance Jio outages and service status in Sūrat, Gujarat
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Sūrat, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jul 31, 3:12 PM GMT+5:30.
- Internet (88%)
- Wi-fi (6%)
- E-mail (3%)
- Total Blackout (3%)
The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 and 394107 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 1: Problems at Reliance Jio
Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Internet | 18 hours ago |
|
Sūrat
|
Internet | 3 days ago |
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Sūrat
|
Internet | 5 days ago |
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Sūrat
|
Internet | 5 days ago |
|
Sūrat
|
Wi-fi | 6 days ago |
|
Sūrat
|
Internet | 7 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat@reliancejio @JioCare disconnection since 10th July, shared usage statement with your team to prove. My resolution date has been extended to 22, 26 ,27th and today to 1st August. My plans ends on 12th Aug. called..mailed... I think it is time for #goodbyeJio.
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat@GabbbarSingh @reliancejio my network not in 5G
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sunil Vaghasiya (@9979167672) reported from Sūrat, Gujarat@JioCare @reliancejio Rajhansh Tower Minibajar Surat 395006 Gujarat India Jio tower service is very bed. Ndd can't connect jio care This number is not working in this area +91 94277 94198 +91 91069 42769 +91 98255 92244
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Bye Bye (@Sagar25687231) reported from Sūrat, GujaratBeware ! Jio Fibre is smartly ridiculing people. When your plan ends, they smartly convert it into postpaid, without asking the customer. The customer care says that you should have called us before the expiration of the plan to discontinue the service. #Unlawful @JioCare
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Deepak Jha (@deepak_jha111) reported from Sūrat, Gujarat@JioCare Kindly advise till that time what your customer will do?
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**** (@Tuskisutariya) reported from Sūrat, Gujarat@JioCare 749 plan activated and 239 both are working same time bt 5 G not working
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Dinesh Choudhary (@DKChoudhary151) reported from Sūrat, GujaratHello @JioCare I loss my Sim card please stop my service
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Jain Sorabh (@JainSorabh3) reported from Sūrat, Gujarat@JioCare Everything is a limit, I made a terrible mistake my paying for year now it's month lost and no solution. I want my money back now.
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Harish Patil (@harishpatil9511) reported from Sūrat, Gujarat@reliancejio my jio number 8888244233 I recently contacted customer care but they did not have a respectful response and my issue still has not resolved jio is a reputed company ? 😡😡😡
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Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat@reliancejio @JioCare Now three months has elapsed till the company need more time and telling me to have patience to sort out my issue . Jus a poor response
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Prashant chotalia (@Drpvc) reported from Sūrat, GujaratPoorest customer care response at @reliancejio care centre at surat. @JioCare Not helping online or offline.
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Naushad Ansari (@ansarnau) reported from Sūrat, GujaratWhen will be the issue of network, call drop and low connectivity will be solved? Even unable to complaint in jio app that much bad network. Every time executive saying network will resolve within 20 days now more than 1 years gone. @JioCare @RelianceJioCare @reliancejio
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mukund kheni (@KheniMukund) reported from Sūrat, Gujarat@JioCare I connect many times bus i do not get any solution from your end Every time i get a time periods and not get any solution at least one time
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Shubham Nagarji (@ShubhamNagarji2) reported from Sūrat, Gujarat@JioCare I'm facing some serious issues with your network please help me ASAP.
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Sunil Patil (@Kalpratna_) reported from Sūrat, Gujaratworst jio fiber service @reliancejio When the connection is to be given, the executive comes at home and when the problem is to be solved, then only on the phone.
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Tushar Gidwani (@TusharGidwani) reported from Sūrat, GujaratHello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat
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Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Utrān, Gujarat@JioCare @reliancejio i am at surat laskana location from tomorrow to much network issue is here. I want to port my number to other operator but i can even send sms. Really Very 3dr class service here I For This Tweet i use Vodafone Network Its Working Here.
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Ismail Sharif (@ismailsharif71) reported from Sūrat, Gujarat@reliancejio @JioCare Your customer care is disgusting. I just want to request for closer of old free Jio Sim 7990616667 and they took me for merry go round. Now don't tell me anything else I'm more concerned about my security just close this number permanently NOW.
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Dr.Anand Patel (@dr_anand) reported from Sūrat, Gujarat@TRAI @reliancejio Whom & how i contact customer care of giga fibre for very bad service? Called customer care 4-5 times but each time my call ended,failed to file complain thru Jio App,even unable to contact executive who was in charge when i installed giga fibre. 😡😡😡😡😡
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Riddhesh Sadariwala (@Riddhesh91188) reported from Sūrat, GujaratFacing internet issues while I’m in my office since 3-4 days. @reliancejio @JioCare pls assist.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Sukrit Sahu (@sukrit_sks) reportedCan you please launch unlimited 4g plan like Airtel & Vi for 4g users as many people are still there in 4g networks & not able to upgrade to 5g & in many areas even with 5g handset but the 5g network is not proper stable & strong it goes mainly to 4g only @reliancejio
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Vivek Deshai (@deshai_vivek) reported@JioCare I am facing extremely poor network coverage at my residence in Gandhinagar Vavol 382015. Calls frequently drop and mobile internet is unusable. I have already raised complaints, but no action has been taken. Kindly investigate and improve the network coverage.@JioCare
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Bharat Kukreti (@almostbharat) reported@JioCare my broadband is non functional for the last 10 days. Have complained online, even registered complaint at your office at IT Park Dehradun, but no action taken. Really fed up!!
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Vijay Deep (@vdsaxena) reported@JioCare Your entire system is corrupt as there us no way to connect to customer service executive. Everything is automated & doesn't cater to customer's specific need. The internet is disrupted from ur end by last 24 hra & today when supposedly services are restored yet no internet
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Gouri sankar Acharjee (@vishwaacharjee) reportedHi @JioCare, I am facing persistent issues with my Jio AirFiber connection in Jaipur Pt-I, Cachar, Assam. The connection is not performing properly with frequent interruptions/poor performance (mention your exact issue here). Basic troubleshooting has not resolved kindly fix it
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Vaibhav Aggarwal (@vaiagg844) reported@JioCare @jiocare, Another 6 days passed since your last assurance. No action has yet been done on this case. Please provide a timeline for my resolution, I don't have a year for this.
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Sakib (@hisakibimam) reported@parasxgupta @JioCare @reliancejio you are never gonna get connected to any human working in jio to resolve this.
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Ghanshyam (@ghanu_marwari) reported@JioCare @JioCare shame on you guys...you didn't do something here.. only reply with ****. That's it. Do the needful please
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VISHAL (@V1SH4L) reportedJio fibre has the worst possible customer service. Wifi not working since yesterday. Engineer visit scheduled for today morning. But no visit happened. Called customer care twice to raise the issue. No resolution. @JioCare
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Sayyad Aman (@SayyadAman48721) reported@JioCare Jio fleecing innocent customer🤬