Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Aug 8, 9:20 PM GMT+5:30.
- Internet (88%)
- Wi-fi (8%)
- E-mail (4%)
The latest reports from users having issues in Sūrat come from postal codes 395007 and 395005 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 10: Problems at Reliance Jio
Reliance Jio is having issues since 03:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
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Internet | 2 days ago |
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Sūrat
|
Internet | 3 days ago |
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Sūrat
|
Internet | 6 days ago |
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Sūrat
|
Internet | 6 days ago |
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Sūrat
|
Internet | 8 days ago |
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Sūrat
|
Internet | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Amrendra A Mishra (@amvra2351) reported from Sūrat, Gujarat@JioCare Just received another promise from @reliancejio: With reference to Service Request Number SR00001CFJZ7 for your JioFiber Service ID 299259674078, your appointment with Jio service engineer is scheduled at your premises on 30-07-2022 : 11:00:00.
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Shubham Nagarji (@ShubhamNagarji2) reported from Sūrat, Gujarat@JioCare I'm facing some serious issues with your network please help me ASAP.
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Ismail Sharif (@ismailsharif71) reported from Sūrat, Gujarat@reliancejio @JioCare Your customer care is disgusting. I just want to request for closer of old free Jio Sim 7990616667 and they took me for merry go round. Now don't tell me anything else I'm more concerned about my security just close this number permanently NOW.
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat@GabbbarSingh @reliancejio my network not in 5G
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Tushar Gidwani (@TusharGidwani) reported from Sūrat, GujaratHello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat
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Amrendra A Mishra (@amvra2351) reported from Sūrat, Gujarat@JioCare Thanks a lot for your efforts without resolution. Now customers like me will never trouble you and your company Reliance Jio Fibre as I have already applied for refundable deposits of 6500/-and six months subscription for new plan paid on 27.6.22 operative 9/7/22.
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Kamal Mishra (@KamalMi33669986) reported from Sūrat, GujaratFacing very bad internet connectivity issues nowadays with @reliancejio please fix this.
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Dinesh Choudhary (@DKChoudhary151) reported from Sūrat, GujaratHello @JioCare I loss my Sim card please stop my service
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat@JioCare Issue from more than 2 months not called temporary.Increasing users is not problem u should have to look for that also,if users are more in our area & we have not getting good speed than you have not taking less amount of recharge,we are paying same as users experience good speed
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat@JioCare 24+ h completed Not sending jio true 5G popup in my number Plz upgrade my number in 5G network area Plz help @JioCare
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S.K.Kathiriya (@skkathiriya8) reported from Sūrat, Gujarat@reliancejio @JioCare @JioChat It's Good News That Jio Customer Support Said we Can't Resolve Your Broadband Internet Issue. Since the last 6 days I have been facing it. First they collect Money From my side to recharge the connection then Closed my internet and now no response.
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Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, GujaratHi Friends Need a Help I want to port My Jio number in other network @JioCare @reliancejio @reliancegroup i m facing network issue on my jio number & i am got getting solution from 1 month
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Dipesh Shah (@urdiips) reported from Sūrat, GujaratI'm thinking to switch mobile operator @airtelindia to @reliancejio due to me and my family suffering Internet issues since last week. Hey @reliancejio, Please show me some reasonable postpaid family plan.
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Aarav (@AaravAp5130) reported from Sūrat, GujaratHow Poor service @JioCare No attention is paid to costomer's complaints i Complained Month Ago bt still Didn't Get Solution,facing Call Related issue As It Is, Plz Improve CCCall Service Atleast How Can Do Complain Again!! Sorry to Say sometimes WorstServices by u @reliancejio
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Prashant chotalia (@Drpvc) reported from Sūrat, GujaratPoorest customer care response at @reliancejio care centre at surat. @JioCare Not helping online or offline.
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@caanilshekhawat @reliancejio @_MukeshAmbani With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00.
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Aarav (@AaravAp5130) reported from Sūrat, Gujarat@JioCare I agree With Technical Issues But What About Ur Customer Care Services.. totally Failed In My Case.
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Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat@JioCare Dear Customer, Bill dated 01-03-2022 of Rs. 2126.36 for your Jio Corporate Account Number 900510689193 is due for immediate payment. To avoid disruption of services pay NOW through NEFT/RTGS payments/transfers by using A/C code JIOE900510689193, IFSC Code YESB0CMSNOC.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Yogesh Aawte (@YogeshAawte) reported@JioCare Your service advisor not answering my call Please Cancel my Order and Refund my money 🙌
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krackjack (@krackjacktruth) reported@JioCare This is very clear case of mandatorily asking Aadhar card as the only document to procure a Jio SIM card. Why does your system/app doesn’t support other proof of address/identity for SIM card ? How come can you madate Aadhar to procure a SIM card ?
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Aditya raj🚀 (@itsAditya_raj) reported@JioCare due to wrong information provided by your customer support team i lost my so much money and such a bad service you guys provide to user you all guys taking advantage of normal consumer @TRAI please I need to file a complaint against jio what should I do.. @reliancejio
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roshan (@nayakroshan1) reported@JioCare @DoT_India @jagograhakjago 15th day today.. no resolution
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Er AR Saiyad 🇮🇳 (@ARSaiyad) reported@JioCare Our JioFiber has already been down for over a MONTH. This is extremely poor and unacceptable service. How long are customers supposed to keep waiting after paying for the service? Stop giving repeated assurances and actually FIX the issue. #JioFiber #BadService
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Yuvrajsinh Thakor (@imYuvrajT) reported@JioCare my jio air fiber is not working from last 2 months, technician visited 2 times but issue get resolved on temporary basis and again that connectivity issue occuring again and again. Kindly assign technician visit on priority and provide permanant resolution. @reliancejio
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Mangal Pradeep (@mangalpradeep9) reported@JioCare @jio_fiber - Ur Staffs are so lazy and unresponsive. I had book the appointment for reinstallation on 9 August, But still after calling so many times, noone came to install Jio fiber connection to my ew home. It's so pathetic. Complaint number - SR003OSIT
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bijay patel (@bijaypatel3) reported@JioCare order no NO0001F0I0F6 made payment on 04.08.2026 for jio fibre. But still fibre connection not installed. Pathetic service. Refund my money
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Lambodar (@lambodar9428) reportedYou given time 10days for solve regarding internet slow speed issues but ended 7days no any improvement regarding my complaint issues...my No. 7504268626 @JioCare @reliancejio
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Kunal jha (@Kunaljh70528107) reported@JioCare Also, I would like to ask @jagograhakjago to kindly specify the SOP for registering a complaint against @reliancejio for deceiving me taking advance money from me and neither provided the service nor got back my refund.