Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Sūrat, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received May 21, 8:50 PM GMT+5:30.
- Internet (64%)
- Wi-fi (18%)
- E-mail (9%)
- Total Blackout (9%)
The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 , 394107 and 394101 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 22: Problems at Reliance Jio
Reliance Jio is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Wi-fi | 18 hours ago |
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Sūrat
|
7 days ago | |
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Sūrat
|
Internet | 7 days ago |
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Sūrat
|
Internet | 8 days ago |
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Sūrat
|
Internet | 9 days ago |
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Sūrat
|
Internet | 9 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Abhay Mehta (@abhaymehta) reported from Sūrat, Gujarat@reliancejio @JioCare while aiming to be the number 1 telecom service in india, customer service was definitely not on its mind. Jaisa naam waisa kaam. #JioFiberChorHai
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ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujaratthe problem is not being solved even through Twitter, And not even getting from customer care. So please tell us where we should go so that our problem can be solved. Because even having a normal whatsapp message is having trouble. Please do not give high user reasons. @JioCare
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@reliancejio With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00. Abhi tak engineer aaya nahi he
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Shubham Nagarji (@ShubhamNagarji2) reported from Sūrat, Gujarat@JioCare I'm facing some serious issues with your network please help me ASAP.
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, GujaratHey @reliancejio my jio network is not stable plz help @JioCare
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Vijay Makavana (@HiravaBoy) reported from Athwa, GujaratWhen Moto Edge 20 get VoNR support Update? @Moto @motorolaindia @JioCare
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Aarav (@AaravAp5130) reported from Sūrat, GujaratHow Poor service @JioCare No attention is paid to costomer's complaints i Complained Month Ago bt still Didn't Get Solution,facing Call Related issue As It Is, Plz Improve CCCall Service Atleast How Can Do Complain Again!! Sorry to Say sometimes WorstServices by u @reliancejio
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Tushar Gidwani (@TusharGidwani) reported from Sūrat, GujaratHello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat
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vipul patel (@vipulmangroliya) reported from Sūrat, GujaratAfter so many compliments still there is No solution, they always ask my number and location but doing nothing, I hate this service, this might be in our country only. @reliancejio @JioCare @_MukeshAmbani
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Jain Sorabh (@JainSorabh3) reported from Sūrat, Gujarat@JioCare Everything is a limit, I made a terrible mistake my paying for year now it's month lost and no solution. I want my money back now.
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Dipesh Shah (@urdiips) reported from Sūrat, GujaratI'm thinking to switch mobile operator @airtelindia to @reliancejio due to me and my family suffering Internet issues since last week. Hey @reliancejio, Please show me some reasonable postpaid family plan.
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, GujaratHello @reliancejio My no not update in 5G But I live in 5G network area ... Plz upgrade my jio number
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**** (@Tuskisutariya) reported from Sūrat, Gujarat@JioCare 749 plan activated and 239 both are working same time bt 5 G not working
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Dr. Yugdeep Pilania (@YUGROXX) reported from Sūrat, GujaratTired of poor internet service 😪 @JioFiberVoice @JioCare @JIOFIBER8
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Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat@reliancejio @JioCare disconnection since 10th July, shared usage statement with your team to prove. My resolution date has been extended to 22, 26 ,27th and today to 1st August. My plans ends on 12th Aug. called..mailed... I think it is time for #goodbyeJio.
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Bye Bye (@Sagar25687231) reported from Sūrat, GujaratBeware ! Jio Fibre is smartly ridiculing people. When your plan ends, they smartly convert it into postpaid, without asking the customer. The customer care says that you should have called us before the expiration of the plan to discontinue the service. #Unlawful @JioCare
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Meet Patel (@MeetPat35968731) reported from Sūrat, GujaratI am Meet Patel..Jio customer.. The Jio network has suddenly stopped coming from the area in which I live. Jio network has gone from an area of 500 meters around my house. I have complained in Jio since last 3 days. But there is no solution yet.#reliancejio #jiopoorservice #jio
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@caanilshekhawat @reliancejio @_MukeshAmbani With reference to Service Request Number SR00001E9FH8, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number +912613167346 is on hold as FTTx - Society permission required. Kindly provide the approval from your society
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Dhruvan_patel (@savaliyadhruvan) reported from Utrān, GujaratSince 4 days even after repeated calls there is no resolution Jio fiber. @reliancejio @RelianceJioCare @JioCare
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Jay Kumar (@JayKuma17627277) reported@JioCare after one week I m not getting the refund for filing a complaint for the cancellation of new jio air fibre connection (not installed)with service request no SR000035UGZ5 to the jio care executive.totally fed up when I get my refund .
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Madhuri Adnal (@madhuriadnal) reportedIs there a nexus operating within the installation network exploiting customer OTP-linked vouchers? @JioCare
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Dr.Anamika Saini (@ana_anamika95) reported@JioCare Kindly stop sending generic responses and provide: • Exact resolution timeline • Reason for false closure updates • Status of refund/cancellation request • Clarification regarding excess amount collected during installation via personal payment instead of official channel
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Deepak Singh (@DeepakS69183628) reported@JioCare @JioCare I’ve been hearing the same response for 7 days, but the issue is still unresolved. This is unacceptable service. Please stop sending automated replies and fix the outage immediately, otherwise I will switch to another provider. SR: SR0000368ESZ
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CMA Sonu Rana (@CMARana6) reported@reliancejio Instead of watching IPL, Focus on improving your **** NETWORK in Delhi.. Aircel 2g was much better than your 5g..
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suresh (@suri_mastermind) reported@JioCare @JioCare : TERMINATE THE CONNECTION AND PROCESS THE REFUND ! i have run out of patience.
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EV Space (@_evSpace) reportedDay 6: Still no update. What a service Reliance Jio. Totally pathetic. @reliancejio @JioCare @TRAI
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Dr.Anamika Saini (@ana_anamika95) reported@JIOAIRFIBERIN Customer care refused escalation,emails, proper tickets,refunds.Ive screenshots, recordings & payment proof.This has become mental harassment after weeks of spending time daily following up.Need urgent intervention,resolution or refund. @JioCare #CustomerService#TelecomComplaint
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Sudhanshu Yadav (@sudhanshu_141) reported@JioCare My JioFiber has been corrected on 20.05.2026, now working fine. I am asking the compensation for the three days i.e. 16th, 17th & 20th May. For which I was unable to use the service. @JioCare
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idontkknoww (@iidontkknowww) reported@JioCare But without solved the issue you resolved the issue how is this possible? You can dm me i share my contact number to connect via call