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Reliance Jio

Reliance Jio outages and service status in Sūrat, Gujarat

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Sūrat, including 1 direct report.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received Jul 9, 5:13 PM GMT+5:30.
  • 86% Internet (86%)
  • 9% Total Blackout (9%)
  • 5% Phone (5%)

The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 and 394107 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 10: Problems at Reliance Jio

Reliance Jio is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Internet 22 hours ago
Sūrat Internet 1 day ago
Sūrat Internet 1 day ago
Sūrat Internet 1 day ago
Sūrat Internet 2 days ago
Sūrat Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • sagarso19566752
    Sagar Babson (@sagarso19566752) reported from Sūrat, Gujarat

    Very rubbish service @reliancejio @JioCare New Jio Fiber connectivity has been done. The network has not been coming for 20 days.There is an employee of a Jio customer whose name is Rishi,+91 78598 01642, he doesn't even talk properly. Closed the complaint without working. 🙎

  • avinashjain4ind
    LAWYER AVINASH JAIN (@avinashjain4ind) reported from Sūrat, Gujarat

    @JioCare your jio fiber is not working please send your engineer as early as possible

  • Kalpratna_
    Sunil Patil (@Kalpratna_) reported from Sūrat, Gujarat

    worst jio fiber service @reliancejio When the connection is to be given, the executive comes at home and when the problem is to be solved, then only on the phone.

  • Sagar25687231
    Bye Bye (@Sagar25687231) reported from Sūrat, Gujarat

    Beware ! Jio Fibre is smartly ridiculing people. When your plan ends, they smartly convert it into postpaid, without asking the customer. The customer care says that you should have called us before the expiration of the plan to discontinue the service. #Unlawful @JioCare

  • HMaiwala
    Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat

    @reliancejio @JioCare disconnection since 10th July, shared usage statement with your team to prove. My resolution date has been extended to 22, 26 ,27th and today to 1st August. My plans ends on 12th Aug. called..mailed... I think it is time for #goodbyeJio.

  • hapatel2792_a
    Hardik A. Patel (@hapatel2792_a) reported from Sūrat, Gujarat

    @reliancejio @JioCare Since last few Internet connectivity is poor, facing issue for net surfing.

  • tejcku
    Tej Narayan (@tejcku) reported from Sūrat, Gujarat

    @JioCare Please help me to get my no 9172809034

  • Shubham00097496
    ShubhamDeore (@Shubham00097496) reported from Sūrat, Gujarat

    Hlo jio I have issues your network connection since long time whenever I call in jio then jio care advisor is tell one thing we r upgrade our service I Twitte for my issued plz solved it @reliancejio @MukeshAmbaniOf

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    @JioCare 24+ h completed Not sending jio true 5G popup in my number Plz upgrade my number in 5G network area Plz help @JioCare

  • deepak_jha111
    Deepak Jha (@deepak_jha111) reported from Sūrat, Gujarat

    @JioCare Kindly advise till that time what your customer will do?

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @JioCare @reliancejio With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-10-04:17:00:00.

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    Hello @reliancejio My no not update in 5G But I live in 5G network area ... Plz upgrade my jio number

  • HMaiwala
    Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat

    @JioCare @reliancejio : your team has made me false commitments several times to send engineers so please focus on resolution instead.

  • Krishulv
    सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat

    @reliancejio give me money back your company is poor network now in surat your network not working

  • bhadreshv1993
    ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujarat

    If the internet can be slow due to Overcrowding it should not be done even during the day Because there are very few users during the day time. @JioCare

  • Kalpratna_
    Sunil Patil (@Kalpratna_) reported from Sūrat, Gujarat

    @reliancejio @JioCare know one response on my network issue query. Worthless service

  • AaravAp5130
    Aarav (@AaravAp5130) reported from Sūrat, Gujarat

    How Poor service @JioCare No attention is paid to costomer's complaints i Complained Month Ago bt still Didn't Get Solution,facing Call Related issue As It Is, Plz Improve CCCall Service Atleast How Can Do Complain Again!! Sorry to Say sometimes WorstServices by u @reliancejio

  • ismailsharif71
    Ismail Sharif (@ismailsharif71) reported from Sūrat, Gujarat

    @JioCare Though your Jio Tower is only 100 mtrs. away from our flat. Speed is disgustingly slow and only 198 same record is playing. Please do something immediately. In the guise of 5G don't ignore 4G / LTE Customers. We are also paying you.

  • _Aman11_
    Aman (@_Aman11_) reported from Sūrat, Gujarat

    There is so much issues I’m facing in internet connection in jio fiber like it seems that 100 MBPS is a joke now and even the main office doesn’t get connected for this issues , no services or return call I received, the internet is working so poorly. @JioCare @JioFiberVoice

  • Jinayp
    Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat

    @JioCare Dear Customer, Bill dated 01-03-2022 of Rs. 2126.36 for your Jio Corporate Account Number 900510689193 is due for immediate payment. To avoid disruption of services pay NOW through NEFT/RTGS payments/transfers by using A/C code JIOE900510689193, IFSC Code YESB0CMSNOC.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • KamruddinSaiyad
    saiyad kamruddin (@KamruddinSaiyad) reported

    .@JioCare My JioFiber has been down since Monday in Mandal, Ahmedabad. Multiple calls and emails, but no resolution for 4+ days. My office work is completely affected. Please restore the service urgently. #JioFiber #CustomerService

  • venkadais
    Common_Man (@venkadais) reported

    @reliancejio @motorolaindia 700Mhz is not working properly fix that @reliancejio

  • darapanenigiri
    Giri Darapaneni (@darapanenigiri) reported

    @JioCare Dear Customer, This is to inform you that your JioFiber Service Request No. SR00003AQETX for has been successfully processed. For any further support, please call us on 1800 896 9999.

  • vrajeshtanna
    Vrajesh Tanna (@vrajeshtanna) reported

    @JioCare just spoke to your customer care executive i had raised a complain on 6th July 2026 and after fake commitments everyday including today, i got a message now that it’s scheduled for 11th July now. This is horrible

  • Drmitulmishra
    Mitul Mishra (@Drmitulmishra) reported

    @JioCare Yes the service fellow did come and again asked to change from air fiber to jio fiber and pay 2900, we already paid last year to convert jio fiber to air fiber as per his recommendation. Now again the same.

  • jitesh8092
    Jitesh Kumar 🇮🇳 (@jitesh8092) reported

    @JioCare @reliancejio Jio is offering one of worst customer support and Connectivity experience, Your senior team & support engineer have almost zero knowledge who's supporting during mid night-morning hours resulting customer need to be suffered. Called 4-5 times

  • KT44442
    किरण तासकर K T (@KT44442) reported

    @JioCare How many days will this drama go on? You call this a service? It is pure harassment. I paid for high-speed internet, not for a useless connection. Stop the fraud and deliver what you sold! @reliancejio @JioCare #JioAirFiber #WorstService"

  • rpritam2003
    Ankur Roy (@rpritam2003) reported

    @reliancejio Your service is so pathetic and please update that stupid telephone IVR of yours that keeps cutting me off. I wanted to shift to new location and your engineer denied it. I want to cancel my connection now but the app asks me to call and now what that IVR cuts off.

  • KT44442
    किरण तासकर K T (@KT44442) reported

    @JioCare Received your call, but my internet is still dead. The red light on the router proves your failure. Stop the fake 'will assist' scripts. Fix my connection NOW, not tomorrow! #JioAirFiber #BadService @JioCare @reliancejio"

  • Prince01Singh
    Prince Kumar Singh (@Prince01Singh) reported

    @JioCare @reliancejio My mobile number 7780044617 has no network since 10 days. This number is registered on my name that is Prince Kumar. I request you to please check problem and resolve it.