Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Sūrat, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Aug 7, 3:50 PM GMT+5:30.
- Internet (91%)
- Wi-fi (6%)
- E-mail (3%)
The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 and 394107 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 7: Problems at Reliance Jio
Reliance Jio is having issues since 11:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Internet | 2 hours ago |
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Sūrat
|
Internet | 3 days ago |
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Sūrat
|
Internet | 3 days ago |
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Sūrat
|
Internet | 5 days ago |
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Sūrat
|
Internet | 5 days ago |
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Sūrat
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Internet | 7 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Amrendra A Mishra (@amvra2351) reported from Sūrat, Gujarat@JioCare Just received another promise from @reliancejio: With reference to Service Request Number SR00001CFJZ7 for your JioFiber Service ID 299259674078, your appointment with Jio service engineer is scheduled at your premises on 30-07-2022 : 11:00:00.
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat@JioCare Issue from more than 2 months not called temporary.Increasing users is not problem u should have to look for that also,if users are more in our area & we have not getting good speed than you have not taking less amount of recharge,we are paying same as users experience good speed
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, GujaratHey @reliancejio my jio network is not stable plz help @JioCare
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Prashant chotalia (@Drpvc) reported from Sūrat, GujaratPoorest customer care response at @reliancejio care centre at surat. @JioCare Not helping online or offline.
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@caanilshekhawat @reliancejio @_MukeshAmbani With reference to Service Request Number SR00001E9FH8, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number +912613167346 is on hold as FTTx - Society permission required. Kindly provide the approval from your society
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Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat@JioCare worst company bad service bad customer support
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat@JioCare hey reliance jio Your network is very poor very slow Plz update your network @reliancejio
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Aarav (@AaravAp5130) reported from Sūrat, Gujarat@JioCare I agree With Technical Issues But What About Ur Customer Care Services.. totally Failed In My Case.
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ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, GujaratIf I make a call to Customer Care, my call is automatically rejected. What I know is that this is the best network in India. When we recharged the plan we were not told in any way that the internet could be shut down at night. and i’ve been tweet for the last 3 days. @JioCare
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, GujaratSwitch to @Airtel_Presence as received bad experience from @JioCare from #Jiopostpaidplus plan,
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Aman (@_Aman11_) reported from Sūrat, GujaratThere is so much issues I’m facing in internet connection in jio fiber like it seems that 100 MBPS is a joke now and even the main office doesn’t get connected for this issues , no services or return call I received, the internet is working so poorly. @JioCare @JioFiberVoice
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Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat@JioCare @reliancejio @TRAI The Service of Reliance is worst experience till now they have taken more than 45 days for my issue till I feedback or resolution given to us for my Complain regarding disconnection of business account of Jio Not advisable to any one to take it
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Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat@reliancejio @JioCare Now three months has elapsed till the company need more time and telling me to have patience to sort out my issue . Jus a poor response
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ShubhamDeore (@Shubham00097496) reported from Sūrat, GujaratHlo jio I have issues your network connection since long time whenever I call in jio then jio care advisor is tell one thing we r upgrade our service I Twitte for my issued plz solved it @reliancejio @MukeshAmbaniOf
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Tushar Gidwani (@TusharGidwani) reported from Sūrat, GujaratHello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat
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Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Sūrat, Gujarat@UnionBankTweets @RBI i do a recharge in jio @JioCare its complete more then 10 days. I have talk with union bank customer care he take a complaint and but still today i didnt get my money back. And i try to call in union bank customer care more then 5/6 time but call not connect
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Gk (@aka_TheCuriousG) reported from Sūrat, Gujarat@JioCare My issue is that jio's network in particular is very bad in surat , i hopefully ported from Vodafone but that was a bad decision.
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@oldmonksays_ @reliancejio @GoI_MeitY Your service request number is SR00001EDGX0. You will receive an update by 2022-10-12T14:36:25. To check the status of your service request using MyJio App Disconnect karava diya hai mene
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Deepjariwala (@Deepjariwala9) reported from Sūrat, Gujarat@reliancejio Thik se 3G internet speed bhi nahi dete or 5g launch karne chale.. Worst internet speed i have ever seen on jio. No-7359164646 , location - udhna Surat
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Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat@reliancejio @JioCare disconnection since 10th July, shared usage statement with your team to prove. My resolution date has been extended to 22, 26 ,27th and today to 1st August. My plans ends on 12th Aug. called..mailed... I think it is time for #goodbyeJio.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Shashank Mishra (@shashank108) reported@reliancejio I raised a complaint regarding my JioFiber service disruption on 14 Apr 2026. The service was disrupted without prior communication, and I also reported inappropriate behaviour by a field engineer. Despite multiple emails and a continued mail chain, my refund request
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Shailesh Das🇮🇳 (@ShaileshSays_) reported@JioCare @reliancejio Jio fibre is down since yesterday, only red light on the router is blinking. Please fix this ASAP.
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omkar Adsule 45 (@WaitingForRO) reported@reliancejio @JioCare And your customer care service made my experience even the worst In the middle of conversation they are keeping my call on hold ? What kind of behaviour is this? @reliancejio
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sanjay chatiwal (@sanjaychatiwal) reported@JioCare Total failure by @reliancejio @JioCare! Bought a SIM online but got zero updates. Urgently needed it today, but customer support refused to share any delivery details. If you can't manage this online SIM service, just close it down.👎 #PoorService
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Shahil Mohammed (@shahilm605) reportedA customer should never have to fight for a service to be cancelled. I've been trying to disconnect my @JioCare JioFiber connection since 1st August. Six days, countless calls, repeated assurances, zero action. If this isn't resolved immediately, I'll be escalating it legally and documenting the entire experience publicly. #JioFiber #ConsumerRights
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🎯👉MURALI👈🎯 (@Mr_MuraliM) reportedOne wrong call... Asking someone named Maruthu pandi Asking about who is this, why you ask, dealing with bad words.. Kavitha +916381251736 @TRAI @JioCare @reliancejio How did she get my number..
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Svaroop Jesangbhai (@SVASvaroop) reportedPaying for 4G but getting zero Network! @ViCustomerCare please fix the issue at Paldi Rathod 382810. Stop relying on pincode level data. Bilodra and Charada have great signals but we are left with nothing. It is very annoying to run outside every time the phone rings. @JioCare
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Ankur Agarwal (@ankuragarwal172) reported@JioCare @reliancejio what scam are you running with customers? Sold 1 year plan with promise of 100 Mbps...not even getting 1 Mbps. Have made more than 10 complaints, still no improvement. ****** service and pathetic experience. You people are a disgrace. Give me my money back
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Danish siddiqui (@Danishsiddiqui9) reported@JioCare No solution till now @JioCare @reliancejio
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Rohit Singh | Mr. Chartist (@Mr_Chartist) reported@JioCare @JioCare Just replying here and calling from the support centre to say “we have forwarded your issue” is not a solution. Your Kesli office (470235) is closed again today, and still no one from the local team is answering calls. I am attaching a geo-tagged, time-stamped photo of the office. You can verify this locally as well. Your team is also giving “heavy rain” as the reason for my JioAirFiber installation delay, while there has been almost no rain here for many days. Please verify the actual local conditions instead of giving generic excuses. I don’t need another “concerned team will contact you” reply. I need a confirmed installation date and accountability from the local team.