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Reliance Jio outages and service status in Sūrat, Gujarat

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 3 outage signals in the last 24 hours around Sūrat, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and E-mail.
  • The most recent signal from this area was received Jul 25, 8:09 AM GMT+5:30.
  • 86% Internet (86%)
  • 7% Total Blackout (7%)
  • 3% E-mail (3%)
  • 3% Wi-fi (3%)

The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 and 394107 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 25: Problems at Reliance Jio

Reliance Jio is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Internet 4 hours ago
Sūrat Internet 21 hours ago
Sūrat Internet 24 hours ago
Sūrat Internet 2 days ago
Sūrat E-mail 2 days ago
Sūrat Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @caanilshekhawat @reliancejio @_MukeshAmbani With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00.

  • Jinayp
    Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat

    @JioCare @reliancejio @TRAI The Service of Reliance is worst experience till now they have taken more than 45 days for my issue till I feedback or resolution given to us for my Complain regarding disconnection of business account of Jio Not advisable to any one to take it

  • KamalMi33669986
    Kamal Mishra (@KamalMi33669986) reported from Sūrat, Gujarat

    Facing very bad internet connectivity issues nowadays with @reliancejio please fix this.

  • Krishulv
    सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat

    @JioCare here solve your problem early morning to getting issues I can't call to anyone because your network system is not working

  • kishanjari130
    Kisshan Jariwaala (@kishanjari130) reported from Sūrat, Gujarat

    Pls somebody from @reliancejio help to recover my esim profile My main number is not working from last 3 days Jio care not respond. @JioCare @jio

  • MadhavDaga2
    Madhav Daga (@MadhavDaga2) reported from Athwa, Gujarat

    @reliancejio @JioCare My jio registered number - 8160847081 has not been working since the last 4 months. It is not showing the network on any of my phones. I hereby request you to kindly look into it and do the needful. Thank you! Jio Number- 8160847081 Contact- 8160535463

  • HiravaBoy
    Vijay Makavana (@HiravaBoy) reported from Athwa, Gujarat

    When Moto Edge 20 get VoNR support Update? @Moto @motorolaindia @JioCare

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @JioCare With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00. Abhi tak koi engineer aaya nahi he

  • vipulmangroliya
    vipul patel (@vipulmangroliya) reported from Sūrat, Gujarat

    After so many compliments still there is No solution, they always ask my number and location but doing nothing, I hate this service, this might be in our country only. @reliancejio @JioCare @_MukeshAmbani

  • JainSorabh3
    Jain Sorabh (@JainSorabh3) reported from Sūrat, Gujarat

    @JioCare Given u enough opportunity please proceed with the refund now , we have buisness and we are stuck because of the pathetic service. It's the height of inconvenient we suffered

  • DKChoudhary151
    Dinesh Choudhary (@DKChoudhary151) reported from Sūrat, Gujarat

    Hello @reliancejio I loss my Sim card please stop my service

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @oldmonksays_ @reliancejio @GoI_MeitY Your service request number is SR00001EDGX0. You will receive an update by 2022-10-12T14:36:25. To check the status of your service request using MyJio App Disconnect karava diya hai mene

  • pandav_devang
    Pandav Devang (@pandav_devang) reported from Sūrat, Gujarat

    @JioCare Sir buy the entire @GTPLHathwayLtd company. So get it from a crap engineer who could not solve our complaint within 6 days.

  • skkathiriya8
    S.K.Kathiriya (@skkathiriya8) reported from Sūrat, Gujarat

    @reliancejio @JioCare @JioChat It's Good News That Jio Customer Support Said we Can't Resolve Your Broadband Internet Issue. Since the last 6 days I have been facing it. First they collect Money From my side to recharge the connection then Closed my internet and now no response.

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    @GabbbarSingh @reliancejio my network not in 5G

  • bhadreshv1993
    ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujarat

    If the internet can be slow due to Overcrowding it should not be done even during the day Because there are very few users during the day time. @JioCare

  • SandeshRawal84
    Sandesh Rawal (@SandeshRawal84) reported from Sūrat, Gujarat

    @JioCare He is saying that we will give connection in next week. But this commitment is broken Please give contact no. I need to talk My television is on off mode from 1 month.

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @TajinderBagga @reliancejio @JioCare Your service request number is SR00001EDGX0. You will receive an update by 2022-10-12T14:36:25. To check the status of your service request using MyJio App, click Bagga ji mera to 30/09/2022 se bandh ho gaya he abhi tak engineer nahi aaya esi liye mene bandh karva Diya he

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    Hey @reliancejio my jio network is not stable plz help @JioCare

  • brijeshA07
    Brijesh Patel (@brijeshA07) reported from Olpād, Gujarat

    @JioCare the slowest network is I feel that is jio network. please try to solve network issue. there is not fault of my smart phone I already checked it. there is only issue of not only mine but also a in my family jio network.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • shandiponidey
    SHANDIPONI DEY (@shandiponidey) reported

    @reliancejio 5G internet is dead slow 12 AM onwards everyday in Yelahanka, Bengaluru. Complaints don't work for Jio.

  • ajeeth_kumar
    Ajeeth K (@ajeeth_kumar) reported

    @Jiocare-What is the status of this SR-00003BWI9 ? Any engineer is visiting ? And what about the service disruption compensation ?? @RIL_Updates

  • ChhedaRia
    RIA CHHEDA (@ChhedaRia) reported

    @JioCare Have fun @JioCare because i have legally filed a complaint of your daylight fraudulent arrangement and scam that you guys are running!

  • LakhanSingh87
    Lakhan Singh Rana (@LakhanSingh87) reported

    @JioCare , I have been facing slow internet issue for past month, for the same I have been connected through app to your users who kept telling me that our expert will look into this and fix it. They do not take any complaint but keep saying the same rhymes you mugged up them.

  • yashjain306
    Yash Jain (@yashjain306) reported

    @JioCare My India number got put on hold due to inactivity. The helpline says the only way to get it back is by biometrics again but I can't travel to India in the next 60 days due to Visa issues. Can you please help?

  • akoserwal
    Abhishek koserwal (@akoserwal) reported

    @JioFiber @JioCare My internet connection has been down for 9 days.

  • Akki_sikarwar
    Witty Banker (@Akki_sikarwar) reported

    @JioCare I had raised request for relocation of my air fibre connection but your service engineer has disconnected my connection. I paid 1200 rupees from my jio app for relocation not for disconnection. Kindly resolve my issue at earliest.

  • mulnivasip
    Pradeep Prajapati (@mulnivasip) reported

    @JioCare This is completely unacceptable. Our Jio AirFiber service has been down for 3 days, and all we’ve received are automated. How can a company of Jio’s scale take more than 72 hours to restore internet services? Service ID: 2525359562 #JioAirFiber #Jio #InternetOutage

  • VimalJha19
    Vimal (@VimalJha19) reported

    @JioCare I recharged my number 79923XX038 with ₹899 for JioHotstar till Aug 2026. Unknowingly, an in-app ₹1 upgrade terminated my main plan. Hotstar asked me to contact Jio. Please show goodwill & issue a new activation code/coupon. ​(Payment screenshot attached)

  • Nick_N_Shah
    nick (@Nick_N_Shah) reported

    @JioCare Priyanka, any update on SR00003BM2X1 you guys are working hard to resolve it ASAP. It's already 2+ month of equipment picked up. But in last 1+ months SR were created but no resolution no refund it's adding more stress on the top of my existing for it terminated fiber🙏