Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Sūrat, including 2 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received May 13, 10:07 PM GMT+5:30.
- Internet (78%)
- Total Blackout (11%)
- Wi-fi (11%)
The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 and 394107 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Reliance Jio
Reliance Jio is having issues since 06:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Internet | 10 hours ago |
|
Sūrat
|
Internet | 21 hours ago |
|
Sūrat
|
Internet | 3 days ago |
|
Sūrat
|
Internet | 4 days ago |
|
Sūrat
|
Total Blackout | 6 days ago |
|
Sūrat
|
Internet | 11 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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bikash tiwari (@jamundih) reported from Sūrat, Gujarat35 time complaint at #jio and #jiocare no one hearing our problem. There is slow internet since 105days at my current location as 804/1,DEVI PROCESSORS,GIDC SACHIN,SURAT 394230
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Hardik A. Patel (@hapatel2792_a) reported from Sūrat, Gujarat@reliancejio @JioCare Since last few Internet connectivity is poor, facing issue for net surfing.
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Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat@JioCare worst company bad service bad customer support
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Bhavik Bheda (@bheda_bhavik) reported from Sūrat, Gujarat@GTPL_Hathway worst service ever Pls do not buy any plan from this company @ZeeBusiness @reliancejio
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सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat@reliancejio dear jio why you doing frod with customer here your network and calling systems is hack...how do I work without net n calling system
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ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujaratthe problem is not being solved even through Twitter, And not even getting from customer care. So please tell us where we should go so that our problem can be solved. Because even having a normal whatsapp message is having trouble. Please do not give high user reasons. @JioCare
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Vijay Makavana (@HiravaBoy) reported from Athwa, GujaratWhen Moto Edge 20 get VoNR support Update? @Moto @motorolaindia @JioCare
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Jain Sorabh (@JainSorabh3) reported from Sūrat, Gujarat@JioCare Given u enough opportunity please proceed with the refund now , we have buisness and we are stuck because of the pathetic service. It's the height of inconvenient we suffered
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Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Kāmrej, Gujarat@JioCare @kin10808224 3rd Class Service. Even i cant send Port sms
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Tushar Gidwani (@TusharGidwani) reported from Sūrat, GujaratHello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat
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Vijay Makavana (@HiravaBoy) reported from Sūrat, GujaratJio 5G not Working on my Infinix Hot 20 5G . This phone support 12 5G band but Jio 5G not working. I have welcome offer and 5G network city @InfinixIndia @Infinix_Mobile @JioCare
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Ranjan Pathak (@1ranjanpathak) reported from Sūrat, Gujarat@JioCare @vishaljaiswal And if the first call is an emergency call then should we have to wait for your announcement to finish and then u connect our call till then person may die also. Which customer has asked you to start this type of announcement. and by the way it's not for only 01st call only.
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Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat@JioCare The connection has resumed, now please extend my current plan to cover charges when the Internet was not working i.e 20 days since the connection was active( 10th July). You can access my account to check usage for this request. Writing becoz there is no response in DM.
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Dipesh Shah (@urdiips) reported from Sūrat, GujaratI'm thinking to switch mobile operator @airtelindia to @reliancejio due to me and my family suffering Internet issues since last week. Hey @reliancejio, Please show me some reasonable postpaid family plan.
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Aarav (@AaravAp5130) reported from Sūrat, Gujarat@JioCare I agree With Technical Issues But What About Ur Customer Care Services.. totally Failed In My Case.
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Brijesh Patel (@brijeshA07) reported from Olpād, Gujarat@JioCare the slowest network is I feel that is jio network. please try to solve network issue. there is not fault of my smart phone I already checked it. there is only issue of not only mine but also a in my family jio network.
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S.K.Kathiriya (@skkathiriya8) reported from Sūrat, Gujarat@JioCare It's 29 there was no solution for my issue I suddenly received a message that your address verification failed when no one came to verify the address. Pls. Refund my money..
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Jitendra Bharti (@Jitendr14302402) reported from Sūrat, GujaratSince 20days and the problem of network getting off continues..@JioCare @airtelindia
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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ଶ୍ରୀମତୀ ମମତାମୟୀ ରାଉତ (@Mamtamayee_Rout) reported@JioCare How many times I will provide my location contact no etc etc ? Perhaps your network locator server gone mad ? If police CBI & any other govt officials desire to know my location, perhaps you can't provide them ? Don't fool to me. Very well you know where is myself now. Idiot !
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SK (@skrules2222) reported@JioCare @reliancejio It has been more than 48 hours, outage in my location no resolution by Jio what kind of service and support is this? Shameful irresponsible No. Querying no complaint no reply What is this Who pill pay those unused data what falls in my plan for?
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Purnendu (@Purnendu1626964) reported@JioCare @reliancejio It’s been 5 DAYS of complaints on calls & emails and still NO SOLUTION. My phone hasNO SERVICE for 32 mins now. Complaint registered on Sunday.Your executive even disconnected my call because I was furious after being ignored repeatedly. Pathetic service.1/3
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Apoorv Soni☺ (@ApoorvSoni25) reported@JioCare Sharing my experience with Jio Fibre services their service and the unprofessional attitude of their team working on the ground has of late be so poor not bothering to address to the issues being faced by their decade old customers. STRUGGLING SINCE 15 DAYS WITH WiFi
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Nitesh prasad (@Niteshpras15859) reported@reliancejio @JioCare Still no solution has been provided by the Jio team. Day by day, the service is getting worse. The assigned service engineer is not picking up calls.
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Gupta (@TheGupta07) reportedDear @JioCare, my Jio AirFiber internet speed is extremely slow and sometimes not working at all despite the green blinking signal. Facing continuous connectivity issues. Please resolve this issue ASAP. #JioAirFiber #SlowInternet Or I will throw it in the trash totally frustrated
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Anand (@i_amAnant) reported@JioCare very bad experience with your 5g network.. not working 5G even 2G network also ..now it’s time to convert Jio sim into other sim
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SK (@skrules2222) reported@JioCare @tbhTanuj Do you have any shame It has been more than 48 hours, outage in my location no resolution by Jio ,, what kind of service and support is this? Shameful irresponsible No. Querying no complaint no reply What is this
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GOURAV SINGH RAJPUT (@GOURAVRAJPUT977) reported@reliancejio please help me my bank account jio payment bank not working
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chandhu sane (@chandhu_sa6101) reported@JioCare If fit is resolved, what is the resolution whether they are refunding ? If so when