Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Aug 17, 3:43 PM GMT+5:30.
- Internet (86%)
- E-mail (5%)
- Wi-fi (5%)
- Phone (5%)
The latest reports from users having issues in Sūrat come from postal codes 395007 and 395005 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 20: Problems at Reliance Jio
Reliance Jio is having issues since 01:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Internet | 3 days ago |
|
Sūrat
|
Phone | 7 days ago |
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Sūrat
|
Internet | 12 days ago |
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Sūrat
|
Internet | 13 days ago |
|
Sūrat
|
Internet | 16 days ago |
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Sūrat
|
Internet | 16 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat@JioCare Issue from more than 2 months not called temporary.Increasing users is not problem u should have to look for that also,if users are more in our area & we have not getting good speed than you have not taking less amount of recharge,we are paying same as users experience good speed
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Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat@JioCare @reliancejio : your team has made me false commitments several times to send engineers so please focus on resolution instead.
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Umakanta Pradhan (@Umakant79367992) reported from Sūrat, GujaratEvery day my net problem vary high 😭😭😭so I change my sim waht happened #jio family 0.24kb/sec my net speed @reliancejio @JioCare
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Dipesh Shah (@urdiips) reported from Sūrat, GujaratI'm thinking to switch mobile operator @airtelindia to @reliancejio due to me and my family suffering Internet issues since last week. Hey @reliancejio, Please show me some reasonable postpaid family plan.
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bikash tiwari (@jamundih) reported from Sūrat, Gujarat35 time complaint at #jio and #jiocare no one hearing our problem. There is slow internet since 105days at my current location as 804/1,DEVI PROCESSORS,GIDC SACHIN,SURAT 394230
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ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujarat@JioCare @JioCare @TRAI my jio number is 9022906300. i am located from surat 394101. I have been watching for a long time now that the internet is shut down from 8 to 10 o'clock at night. And for the last 3 days I have been trying to call in customer care but there is no contact.
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Aarav (@AaravAp5130) reported from Sūrat, Gujarat@JioCare I agree With Technical Issues But What About Ur Customer Care Services.. totally Failed In My Case.
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Ajay Kumar Verma (@imajayprakashh) reported from Sūrat, Gujarat@reliancejio @reliancegroup @JioCare your prepaid internet service is very bad in Surat Gujarat, and jio customer care executive is not proper respond...
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LAWYER AVINASH JAIN (@avinashjain4ind) reported from Sūrat, Gujarat@JioCare your jio fiber is not working please send your engineer as early as possible
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Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, GujaratHi Friends Need a Help I want to port My Jio number in other network @JioCare @reliancejio @reliancegroup i m facing network issue on my jio number & i am got getting solution from 1 month
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Sandesh Rawal (@SandeshRawal84) reported from Sūrat, GujaratMy hathway connection is not working and I am not able to talk with technical team also. Worst service from Hathway. My modem is not working. Please try to solve this asap, as we are working from home so it's very tough for us to survive. #complaint #plz @HathwayBrdband @JioCare
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ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujaratthe problem is not being solved even through Twitter, And not even getting from customer care. So please tell us where we should go so that our problem can be solved. Because even having a normal whatsapp message is having trouble. Please do not give high user reasons. @JioCare
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Manish Maurya (@fictgamer) reported from Sūrat, Gujarat@reliancejio It's not working in my area 🥲 I tried everything, I got the welcome offer , i updated my phone then also it's not working, I'm from surat gujarat
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Meet Patel (@MeetPat35968731) reported from Sūrat, GujaratI am Meet Patel..Jio customer.. The Jio network has suddenly stopped coming from the area in which I live. Jio network has gone from an area of 500 meters around my house. I have complained in Jio since last 3 days. But there is no solution yet.#reliancejio #jiopoorservice #jio
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Kuldip khokhani (@pkuldip94) reported from Kāmrej, Gujarat@JioCare @reliancejio When will it be my area's turn from across the country? I have been waiting and asking for help since last three years but I am not getting any resolution yet. All of India is using 5G networks now and I don't even have 4G network here! Shame on you for fooling the public.
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Paras Chodvadiya (@iamparas) reported from Sūrat, Gujarat@drsanu_singh @JioCare @reliancejio No, when I got the Jio 5G Welcome Offer, then after 5G signal came.
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat@JioCare I have 5 connection with my family i will not wait longer, if you don't provide resolution soon, within this month.
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Deepjariwala (@Deepjariwala9) reported from Sūrat, Gujarat@reliancejio Thik se 3G internet speed bhi nahi dete or 5g launch karne chale.. Worst internet speed i have ever seen on jio. No-7359164646 , location - udhna Surat
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Aarav (@AaravAp5130) reported from Sūrat, GujaratHow Poor service @JioCare No attention is paid to costomer's complaints i Complained Month Ago bt still Didn't Get Solution,facing Call Related issue As It Is, Plz Improve CCCall Service Atleast How Can Do Complain Again!! Sorry to Say sometimes WorstServices by u @reliancejio
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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` (@ImKetan03) reported@JioCare I’ve already raised multiple complaints over the last 4 months, yet the issue remains unresolved. How many more times do I need to provide the same details? Please fix the issue.
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Alok Kumar Sharma (@aks_shrey) reported@JioCare Dear JioFiber Team, Despite raising complaints several times in the past, my JioFiber internet connection continues to malfunction repeatedly. The issue is not being permanently resolved, and the connection keeps getting disrupted. Please arrange a visit.
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leelaprasad nuvvula (@LeelaprasadN) reported@reliancejio @reliancejiohelp JioFiber internet has been down since yesterday morning. I raised a service ticket immediately, but there has been no proper update even after 24+ hours. #jiofiber #jiointernet
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Rider's on the Storm 🇮🇳 (@RotsJain) reported@JioCare I talked to CC yesterday she said it wud be resolvd on hieghr priority & tuk compl that Eng dint visited plus close the ticket without resolution. Eng keeps promising to come and reschedule it For defiency in service cud pls refund left over balance & security deposite of 1500 ?
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Vikash Yadav 🇮🇳 (@itsyadav_7) reported@reliancejio @JioCare @TRAI Raising on social media too, still no one has bothered to resolving this. This is service we are getting totally pathetic. My WiFi is not working from last 6 days.
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RaviKiran Maguluri (@itsravikiran) reported@JioCare Its already 8 days till now no connection was installed and not received the phone calls from yesterday afternoon. If u cant provide the servicea to customer what's the use.
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Ujjwal Agarwal (@UjjwalA05250465) reported@JioCare @reliancejio @JioCare I have now been promised installation multiple times, including a call after my previous post, and your executive again failed to turn up. I no longer want the service. Cancel my order & refund my ₹807. Please resolve this.
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Sumit ArYan (@SumitAr48029383) reported@reliancejio @jio_fiber @JioCare There is no power in outdoor unit and you are replying that internet will resolve in 30 mins..are you crazy? This is how you resolve customers problem by sending auto reply message to everyone without even understanding the situation??
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Mohit Vrma (@MohitVrmaa) reportedWhy make a simple plan change so complicated? Jio-is this really how customer convenience works? Or is it easier for you to create a new connection than modify an existing one? @reliancejio @JioCare @RelianceJioCare #JioAirFiber #Jio
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SriramSrinivasan (@sriramtheboss) reported@jagograhakjago @reliancejio @jiocare Please intervene. It’s been 15 days since I paid, but Jio still hasn’t provided the service. Multiple SRs were raised but closed as “resolved” without any solution. Please resolve this ASAP.