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Reliance Jio

Reliance Jio outages and service status in Sūrat, Gujarat

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and E-mail.
  • The most recent signal from this area was received May 31, 12:19 AM GMT+5:30.
  • 69% Internet (69%)
  • 15% Total Blackout (15%)
  • 8% E-mail (8%)
  • 8% Wi-fi (8%)

The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 and 394101 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 1: Problems at Reliance Jio

Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Internet 2 days ago
Sūrat Total Blackout 7 days ago
Sūrat Internet 10 days ago
Sūrat Wi-fi 11 days ago
Sūrat E-mail 17 days ago
Sūrat Internet 17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • fictgamer
    Manish Maurya (@fictgamer) reported from Sūrat, Gujarat

    @reliancejio My iphone 12 got the update of 5g and i also got the trail 5g unlimited offer but not able to use it in surat. Need some help🙃

  • MadhavDaga2
    Madhav Daga (@MadhavDaga2) reported from Athwa, Gujarat

    @reliancejio @JioCare My jio registered number - 8160847081 has not been working since the last 4 months. It is not showing the network on any of my phones. I hereby request you to kindly look into it and do the needful. Thank you! Jio Number- 8160847081 Contact- 8160535463

  • mahekchawla04
    Mahek Chawla (@mahekchawla04) reported from Sūrat, Gujarat

    @reliancejio @RelianceJioCare my internet is not working since two days, raised a request but your service guy marked it as solved without even coming, and calling me and telling why did i raise another request. Is this kind of behaviour what we expect from jio ?

  • 9979167672
    sunil Vaghasiya (@9979167672) reported from Sūrat, Gujarat

    @JioCare @reliancejio Rajhansh Tower Minibajar Surat 395006 Gujarat India Jio tower service is very bed. Ndd can't connect jio care This number is not working in this area +91 94277 94198 +91 91069 42769 +91 98255 92244

  • dr_anand
    Dr.Anand Patel (@dr_anand) reported from Sūrat, Gujarat

    @TRAI @reliancejio Whom & how i contact customer care of giga fibre for very bad service? Called customer care 4-5 times but each time my call ended,failed to file complain thru Jio App,even unable to contact executive who was in charge when i installed giga fibre. 😡😡😡😡😡

  • HiravaBoy
    Vijay Makavana (@HiravaBoy) reported from Athwa, Gujarat

    When Moto Edge 20 get VoNR support Update? @Moto @motorolaindia @JioCare

  • Fattemohamed1
    Fattemohamed (@Fattemohamed1) reported from Sūrat, Gujarat

    @reliancejio Incoming Call Voice Issue?

  • kishanjari130
    Kisshan Jariwaala (@kishanjari130) reported from Sūrat, Gujarat

    Pls somebody from @reliancejio help to recover my esim profile My main number is not working from last 3 days Jio care not respond. @JioCare @jio

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    @JioCare 24+ h completed Not sending jio true 5G popup in my number Plz upgrade my number in 5G network area Plz help @JioCare

  • iamparas
    Paras Chodvadiya (@iamparas) reported from Sūrat, Gujarat

    @drsanu_singh @JioCare @reliancejio No, when I got the Jio 5G Welcome Offer, then after 5G signal came.

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @caanilshekhawat @reliancejio @_MukeshAmbani With reference to Service Request Number SR00001E9FH8, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number +912613167346 is on hold as FTTx - Society permission required. Kindly provide the approval from your society

  • urdiips
    Dipesh Shah (@urdiips) reported from Sūrat, Gujarat

    I'm thinking to switch mobile operator @airtelindia to @reliancejio due to me and my family suffering Internet issues since last week. Hey @reliancejio, Please show me some reasonable postpaid family plan.

  • Kalpratna_
    Sunil Patil (@Kalpratna_) reported from Sūrat, Gujarat

    worst jio fiber service @reliancejio When the connection is to be given, the executive comes at home and when the problem is to be solved, then only on the phone.

  • aka_TheCuriousG
    Gk (@aka_TheCuriousG) reported from Sūrat, Gujarat

    @JioCare My issue is that jio's network in particular is very bad in surat , i hopefully ported from Vodafone but that was a bad decision.

  • avinashjain4ind
    LAWYER AVINASH JAIN (@avinashjain4ind) reported from Sūrat, Gujarat

    @JioCare your jio fiber is not working please send your engineer as early as possible

  • SandeshRawal84
    Sandesh Rawal (@SandeshRawal84) reported from Sūrat, Gujarat

    @JioCare He is saying that we will give connection in next week. But this commitment is broken Please give contact no. I need to talk My television is on off mode from 1 month.

  • NirajOj91192051
    Niraj Ojha (@NirajOj91192051) reported from Bhatha, Gujarat

    @reliancejio Room coverge are very bed in my area 4 g and 5 g both Plz solve issues

  • Umakant79367992
    Umakanta Pradhan (@Umakant79367992) reported from Sūrat, Gujarat

    Every day my net problem vary high 😭😭😭so I change my sim waht happened #jio family 0.24kb/sec my net speed @reliancejio @JioCare

  • Deepjariwala9
    Deepjariwala (@Deepjariwala9) reported from Sūrat, Gujarat

    @reliancejio Thik se 3G internet speed bhi nahi dete or 5g launch karne chale.. Worst internet speed i have ever seen on jio. No-7359164646 , location - udhna Surat

  • moradiyajay292
    MORADIYA JAY (@moradiyajay292) reported from Sūrat, Gujarat

    @JioCare I'm tweeting through someone else's internet. My jio internet is not working properly and how does I install and do so.... Third class service and app and everything pissed off the @JioCare give me some plan so I think about it @Airtel_Presence gave me the best welcome package.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Excursionist_GP
    Travel Blog & Industry (@Excursionist_GP) reported

    @rajputt_chhotu @JioCare I am facing lots of issues with Jio Fibre. They dont care about complaints. Just check my profile, running after them for last 10 days. Till date no solution.

  • gajananmadke
    Gajanan Suman Laxman Madke (@gajananmadke) reported

    @JioCare terrible service here at Paithan , PIN code 431007. I am fed up with this situation, this has been going on for a long time now and I would like to show dissatisfaction. Please take away your jiofibre and I shall install something else which will provide me good service.

  • mivipin07
    vipin (@mivipin07) reported

    @JioCare @JioCare Could you please provide an estimated timeframe for resolving this issue? Additionally, kindly provide a genuine customer helpline number where I can directly communicate with your team. The Jio Fiber installation process typically takes only an hour.

  • purnimarao2410
    Purnima Rao (@purnimarao2410) reported

    @JioCare our internet services have been down for last 4 days and technician visit keep postponing What is the issue here? Pur work is hampered as we have work from home Please get it resolved asap

  • whyQuit_
    G.O.A.T. (@whyQuit_) reported

    @JioCare Have you decided not to resolve my issue? @jagograhakjago pl help me

  • ertridip
    Tridip Rajkhowa (@ertridip) reported

    @JioCare internet is down for the last 2 hours. It has been a repeated problem since last month. Everyday the net is down for 1-2 hours. Will you give refund for this disruption ?Pin: 785696.

  • BharatiyaJoydev
    Joydev Biswas (@BharatiyaJoydev) reported

    @JioCare When issue will Resolved

  • CAsahil0609
    CA Sahil Choudhary (@CAsahil0609) reported

    Applied for Jio connection, payment & KYC done instantly on Thursday (SRN: SR00003746KP). 4 days later — no installation, no technician, no update. Amazing speed for collecting money, zero accountability for service. @JioCare @jio_fiber please resolve this ASAP.

  • AkashDhivar5
    Akash Dhivar (@AkashDhivar5) reported

    @JioCare Jio claims to be India's fastest 5G network, but the 5G service in Kharagpur, Jaunpur (PIN 222203), Uttar Pradesh is extremely poor. Frequent switching between 4G and 5G, very slow internet speeds, and unstable connectivity. Kindly investigate and improve the network.

  • rijubhasker
    rijubhasker (@rijubhasker) reported

    @bsnl_care Because @reliancejio is not covering our area, thats why we are chasing bsnl, else no one like your service.