1. Home
  2. Companies
  3. Reliance Jio
  4. Sūrat
Reliance Jio

Reliance Jio outages and service status in Sūrat, Gujarat

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Sūrat, including 2 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • The most recent signal from this area was received May 15, 7:38 PM GMT+5:30.
  • 73% Internet (73%)
  • 9% E-mail (9%)
  • 9% Total Blackout (9%)
  • 9% Wi-fi (9%)

The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 and 394107 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 15: Problems at Reliance Jio

Reliance Jio is having issues since 07:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat E-mail 6 hours ago
Sūrat Internet 6 hours ago
Sūrat Internet 2 days ago
Sūrat Internet 2 days ago
Sūrat Internet 3 days ago
Sūrat Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • bhadreshv1993
    ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujarat

    If the internet can be slow due to Overcrowding it should not be done even during the day Because there are very few users during the day time. @JioCare

  • SandeshRawal84
    Sandesh Rawal (@SandeshRawal84) reported from Sūrat, Gujarat

    @JioCare He is saying that we will give connection in next week. But this commitment is broken Please give contact no. I need to talk My television is on off mode from 1 month.

  • bheda_bhavik
    Bhavik Bheda (@bheda_bhavik) reported from Sūrat, Gujarat

    @GTPL_Hathway worst service ever Pls do not buy any plan from this company @ZeeBusiness @reliancejio

  • MadhavDaga2
    Madhav Daga (@MadhavDaga2) reported from Athwa, Gujarat

    @reliancejio @JioCare My jio registered number - 8160847081 has not been working since the last 4 months. It is not showing the network on any of my phones. I hereby request you to kindly look into it and do the needful. Thank you! Jio Number- 8160847081 Contact- 8160535463

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    @JioCare Slow speed issue from last few months has not been solved, good coverage but speed is very less, too much fluctuations in speed , plan to discontinue postpaid connection..

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    @JioCare I have 5 connection with my family i will not wait longer, if you don't provide resolution soon, within this month.

  • 9979167672
    sunil Vaghasiya (@9979167672) reported from Sūrat, Gujarat

    @JioCare @reliancejio Rajhansh Tower Minibajar Surat 395006 Gujarat India Jio tower service is very bed. Ndd can't connect jio care This number is not working in this area +91 94277 94198 +91 91069 42769 +91 98255 92244

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    @GabbbarSingh @reliancejio my network not in 5G

  • brizs07
    Brijesh Patel (@brizs07) reported from Olpād, Gujarat

    @reliancejio Jio internet speed is very slow. I contact customer care and complain them but there was no improvement in internet speed. ASAP please improve jio internet speed

  • Pulkitcoolhoney
    Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat

    @JioCare @reliancejio @reliancegroup Jio network is soo poor not able to make call phone cuts after 1 ring

  • hapatel2792_a
    Hardik A. Patel (@hapatel2792_a) reported from Sūrat, Gujarat

    @reliancejio @JioCare Since last few Internet connectivity is poor, facing issue for net surfing.

  • brijeshA07
    Brijesh Patel (@brijeshA07) reported from Olpād, Gujarat

    @JioCare the slowest network is I feel that is jio network. please try to solve network issue. there is not fault of my smart phone I already checked it. there is only issue of not only mine but also a in my family jio network.

  • bhadreshv1993
    ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujarat

    @JioCare @JioCare @TRAI my jio number is 9022906300. i am located from surat 394101. I have been watching for a long time now that the internet is shut down from 8 to 10 o'clock at night. And for the last 3 days I have been trying to call in customer care but there is no contact.

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    @JioCare Issue from more than 2 months not called temporary.Increasing users is not problem u should have to look for that also,if users are more in our area & we have not getting good speed than you have not taking less amount of recharge,we are paying same as users experience good speed

  • Sagar25687231
    Bye Bye (@Sagar25687231) reported from Sūrat, Gujarat

    Beware ! Jio Fibre is smartly ridiculing people. When your plan ends, they smartly convert it into postpaid, without asking the customer. The customer care says that you should have called us before the expiration of the plan to discontinue the service. #Unlawful @JioCare

  • YUGROXX
    Dr. Yugdeep Pilania (@YUGROXX) reported from Sūrat, Gujarat

    Tired of poor internet service 😪 @JioFiberVoice @JioCare @JIOFIBER8

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    @JioCare hey reliance jio Your network is very poor very slow Plz update your network @reliancejio

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @reliancejio With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00. Abhi tak engineer aaya nahi he

  • Riddhesh91188
    Riddhesh Sadariwala (@Riddhesh91188) reported from Sūrat, Gujarat

    Facing issues again, nothing loads on the cellular network @JioCare @reliancejio

  • ismailsharif71
    Ismail Sharif (@ismailsharif71) reported from Sūrat, Gujarat

    @reliancejio @JioCare Your customer care is disgusting. I just want to request for closer of old free Jio Sim 7990616667 and they took me for merry go round. Now don't tell me anything else I'm more concerned about my security just close this number permanently NOW.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Thiva8089
    Thiva Thivagar (@Thiva8089) reported

    @JioCare I don't want your service .I need refund of my amount kindly refund the INR 2222 I paid.order no. NO0001D64S50

  • Piyush64099340
    Piyush (@Piyush64099340) reported

    @JioCare complaint no-SR000035WNX3 hasn't been able to use internet since 48 hrs also the technician has put the complaint on hold without work completion,neither jio coustomer care is helping nor anyone else very poor service..

  • Utkarsh10491109
    Utkarsh Gautam🇮🇳 (@Utkarsh10491109) reported

    @JioCare Not satisfied with the response, totally unrelated resolution and response. Requesting ground survey team in my nearby area to get the network coverage checked and verify my claim of no network yourself. Provided the location coordinates in dm. Thankyou

  • Parker_9211
    praveen parker (@Parker_9211) reported

    @JioCare One week of continuous network outage in our area is completely unacceptable. Calls failing, internet unusable, and no proper resolution or accountability from your team. We are paying for services not being delivered. I request you to cancel my Connection.

  • Ashok34157312
    Ashok (@Ashok34157312) reported

    @JioCare I have recharged my mobile with Rs 899 plan which clearly states that JioHotstar is included in it. But When we login JioHotstar it shows the subscription message. Please clarify the matter.

  • CAVINODAGRAWAL
    VINOD AGRAWAL (@CAVINODAGRAWAL) reported

    @JioCare worst service from jio. Since last 1 month facing connectivity issue. Filed complain 10ntumes. No resolution. Customer care never responding.

  • helldown777
    𝐀𝐝𝐯 𝐒𝐮𝐫𝐣𝐞𝐞𝐭 𝐬𝐢𝐧𝐠𝐡 (@helldown777) reported

    service is third-class trash! Request ID: SR000035V583 — technician was supposed to come, didn’t show up. CC says “we are helpless.” 📍Damras district -jalaun up (285130) the tower is just 800m away, yet AirFiber/5G is down 7–8 days every month. Shameful! @JioCare @reliancejio

  • rahulverma_13
    RAHUL VERMA (@rahulverma_13) reported

    @reliancejio Jio fibre in India s capital not working since 2 days. Defunct customer care is of no use . Only regret expression nothing else.. beware of Jio

  • Ghanshy52492936
    Ghanshyam Deore (@Ghanshy52492936) reported

    @JioCare @TRAI jio air fiber No 2533563447 not working from 16 days. Resulting My sons online class & my work from home apealed by @narendramodi hampered. Plz reinstate same today.I also emailed on your customer care mail. Service request no SR000035VNX3 closed without solution

  • rahulverma_13
    RAHUL VERMA (@rahulverma_13) reported

    @JioCare Still not resolved .. shame on Jio. Fiber down since last 2 days with flimsy timelines given that too in National Capital. Worst telecom service Provider ever seen