Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Sūrat, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received May 21, 8:50 PM GMT+5:30.
- Internet (64%)
- Wi-fi (18%)
- E-mail (9%)
- Total Blackout (9%)
The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 , 394107 and 394101 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 22: Problems at Reliance Jio
Reliance Jio is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Wi-fi | 12 hours ago |
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Sūrat
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7 days ago | |
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Sūrat
|
Internet | 7 days ago |
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Sūrat
|
Internet | 8 days ago |
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Sūrat
|
Internet | 8 days ago |
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Sūrat
|
Internet | 9 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat@JioCare @reliancejio : your team has made me false commitments several times to send engineers so please focus on resolution instead.
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S.K.Kathiriya (@skkathiriya8) reported from Sūrat, Gujarat@reliancejio @JioCare @JioChat It's Good News That Jio Customer Support Said we Can't Resolve Your Broadband Internet Issue. Since the last 6 days I have been facing it. First they collect Money From my side to recharge the connection then Closed my internet and now no response.
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ShubhamDeore (@Shubham00097496) reported from Sūrat, GujaratHlo jio I have issues your network connection since long time whenever I call in jio then jio care advisor is tell one thing we r upgrade our service I Twitte for my issued plz solved it @reliancejio @MukeshAmbaniOf
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Niraj Ojha (@NirajOj91192051) reported from Sūrat, Gujarat@reliancejio Jio 5g not working inside room Plz help Surat
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, GujaratSwitch to @Airtel_Presence as received bad experience from @JioCare from #Jiopostpaidplus plan,
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riyaz (@PariyaniRiyaz) reported from Sūrat, Gujarat@JIOFIBER8 @JioCare I need new jio fibre connection but not allowed in my area so please help me and support to me Foy new jio gigafiber connection. My society name is : suncity Residency,opp.Bhanki Stediyum Hanuman tekri, rander,surat Pincode : 395005
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Riddhesh Sadariwala (@Riddhesh91188) reported from Sūrat, GujaratFacing internet issues while I’m in my office since 3-4 days. @reliancejio @JioCare pls assist.
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat@JioCare Slow speed issue from last few months has not been solved, good coverage but speed is very less, too much fluctuations in speed , plan to discontinue postpaid connection..
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat@JioCare 24+ h completed Not sending jio true 5G popup in my number Plz upgrade my number in 5G network area Plz help @JioCare
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Niraj Ojha (@NirajOj91192051) reported from Bhatha, Gujarat@reliancejio Room coverge are very bed in my area 4 g and 5 g both Plz solve issues
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Brijesh Patel (@brijeshA07) reported from Olpād, Gujarat@reliancejio the worst network of jio that I feel. not only my connection but there is my family members network connection. please ASAP try to solve problems. if u not solve this problem I have no choice to change another network & also a my family members.
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@caanilshekhawat @reliancejio @_MukeshAmbani With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00.
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@TajinderBagga @reliancejio @JioCare Your service request number is SR00001EDGX0. You will receive an update by 2022-10-12T14:36:25. To check the status of your service request using MyJio App, click Bagga ji mera to 30/09/2022 se bandh ho gaya he abhi tak engineer nahi aaya esi liye mene bandh karva Diya he
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Pandav Devang (@pandav_devang) reported from Sūrat, GujaratHello, @reliancejio Take a little care, because you are going to connect by being the user port of @airtelindia and #VI .Due to which there should not be any problem in your network. And all of us should take care of the old customer so that there is no problem. #Pricehike
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Bye Bye (@Sagar25687231) reported from Sūrat, GujaratBeware ! Jio Fibre is smartly ridiculing people. When your plan ends, they smartly convert it into postpaid, without asking the customer. The customer care says that you should have called us before the expiration of the plan to discontinue the service. #Unlawful @JioCare
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Dinesh Choudhary (@DKChoudhary151) reported from Sūrat, GujaratHello @reliancejio I loss my Sim card please stop my service
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Meet Patel (@MeetPat35968731) reported from Sūrat, GujaratI am Meet Patel..Jio customer.. The Jio network has suddenly stopped coming from the area in which I live. Jio network has gone from an area of 500 meters around my house. I have complained in Jio since last 3 days. But there is no solution yet.#reliancejio #jiopoorservice #jio
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat@JioCare I have 5 connection with my family i will not wait longer, if you don't provide resolution soon, within this month.
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Amrendra A Mishra (@amvra2351) reported from Sūrat, Gujarat@JioCare Just received another promise from @reliancejio: With reference to Service Request Number SR00001CFJZ7 for your JioFiber Service ID 299259674078, your appointment with Jio service engineer is scheduled at your premises on 30-07-2022 : 11:00:00.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Devendra Singh Khokhar (@kumard1958) reported@JioCare Jio fibre basically used to cheat customers due to incompetence customer care official which are only to misguide them through their customers
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Shivaprasad M (@ShivaprasadM13) reported@JioCare You don't know how difficult work life becomes without the internet. This proves Jio is not a reliable internet provider. why reschedule without taking consent from customer? reschedule only if customer approves the reschedule date else allow him to stay with original slot
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Manish Agarwal (@iammanish53) reported@JioCare Requested a new JioFiber installation in Whitefield, Bangalore a week ago, but no one has contacted us yet. This isn’t the first time — earlier also it took 20 days for installation. Kindly let us know if service is unavailable in the area so we can proceed with another
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Prateek Soni🇮🇳 (@PsWhatsupdude) reportedHello @JioCare from my fiber connection i removed set top box but after removing it from connection only internet recharge plan not shown in my Jio app i need help to change my plan.
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जलजला (@ChetanLaxkar8) reported@JioCare the ground floor of my house does not receive 5g signal or even sometimes it struggle for 4g connectivity. Plz look into the matter . Location -RQCV+77M Jaipur, Rajasthan Plz send a technician to resolve the issue.
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Amit Vikram Pandey (@itsamitvikram) reported@anilrustogi @jio_fiber Same in Andheri West. It’s been 4 days now. @JioCare is such a scam! I’ve decided to remove their connection. Horrible customer service as well. Taking customers for granted.
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Varun Darji (@DarjiVarun) reported@JioCare 3 days and still no action. Pathetic service
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Shareef Nawaz (@ShareefNwzAlig) reported@reliancejio @JioCare - There have been frequent internet outages in Rasoolpur, Mubarakpur, Azamgarh over the past 24 hours. Currently, JioFiber services are completely down and we have no internet connectivity. Plz resolve it at the earliest and ensure uninterrupted connection.
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Darshan Thakkar (@Darshan51922432) reported@JioCare When you will solve the problem
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Sunny Thakur 🇮🇳 (@sunnythkr) reported@JioCare Plz read carefully i dont need any resolution as i have taken new connection. I just want immediate disconnection subject to 0 bill of last month, as whole month u all made me wait.