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Reliance Jio outages and service status in Sūrat, Gujarat

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Jun 2, 7:00 AM GMT+5:30.
  • 64% Internet (64%)
  • 14% Total Blackout (14%)
  • 14% Wi-fi (14%)
  • 7% E-mail (7%)

The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 and 394101 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 4: Problems at Reliance Jio

Reliance Jio is having issues since 02:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Wi-fi 2 days ago
Sūrat Internet 2 days ago
Sūrat Internet 4 days ago
Sūrat Total Blackout 10 days ago
Sūrat Internet 12 days ago
Sūrat Wi-fi 13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • jamundih
    bikash tiwari (@jamundih) reported from Sūrat, Gujarat

    35 time complaint at #jio and #jiocare no one hearing our problem. There is slow internet since 105days at my current location as 804/1,DEVI PROCESSORS,GIDC SACHIN,SURAT 394230

  • amvra2351
    Amrendra A Mishra (@amvra2351) reported from Sūrat, Gujarat

    @JioCare Thanks a lot for your efforts without resolution. Now customers like me will never trouble you and your company Reliance Jio Fibre as I have already applied for refundable deposits of 6500/-and six months subscription for new plan paid on 27.6.22 operative 9/7/22.

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @reliancejio With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00. Abhi tak engineer aaya nahi he

  • Jinayp
    Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat

    @JioCare Kindly cancel the bill also if connection has been cancelled ..

  • Vaniya_Boy
    Yogesh Shah (@Vaniya_Boy) reported from Sūrat, Gujarat

    @reliancejio I am unable to browse with mobile data due to low network. Although, there was no problem happening in voice call rather than data surfing. Please do needful for full coverage. Thank you.

  • KheniMukund
    mukund kheni (@KheniMukund) reported from Sūrat, Gujarat

    @JioCare I connect many times bus i do not get any solution from your end Every time i get a time periods and not get any solution at least one time

  • NirajOj91192051
    Niraj Ojha (@NirajOj91192051) reported from Bhatha, Gujarat

    @reliancejio Room coverge are very bed in my area 4 g and 5 g both Plz solve issues

  • YUGROXX
    Dr. Yugdeep Pilania (@YUGROXX) reported from Sūrat, Gujarat

    Tired of poor internet service 😪 @JioFiberVoice @JioCare @JIOFIBER8

  • SandeshRawal84
    Sandesh Rawal (@SandeshRawal84) reported from Sūrat, Gujarat

    @JioCare He is saying that we will give connection in next week. But this commitment is broken Please give contact no. I need to talk My television is on off mode from 1 month.

  • brizs07
    Brijesh Patel (@brizs07) reported from Olpād, Gujarat

    @reliancejio Jio internet speed is very slow. I contact customer care and complain them but there was no improvement in internet speed. ASAP please improve jio internet speed

  • Kalpratna_
    Sunil Patil (@Kalpratna_) reported from Sūrat, Gujarat

    @reliancejio @JioCare know one response on my network issue query. Worthless service

  • kishanjari130
    Kisshan Jariwaala (@kishanjari130) reported from Sūrat, Gujarat

    Pls somebody from @reliancejio help to recover my esim profile My main number is not working from last 3 days Jio care not respond. @JioCare @jio

  • Deepjariwala9
    Deepjariwala (@Deepjariwala9) reported from Sūrat, Gujarat

    @reliancejio Thik se 3G internet speed bhi nahi dete or 5g launch karne chale.. Worst internet speed i have ever seen on jio. No-7359164646 , location - udhna Surat

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    @JioCare Issue from more than 2 months not called temporary.Increasing users is not problem u should have to look for that also,if users are more in our area & we have not getting good speed than you have not taking less amount of recharge,we are paying same as users experience good speed

  • AaravAp5130
    Aarav (@AaravAp5130) reported from Sūrat, Gujarat

    How Poor service @JioCare No attention is paid to costomer's complaints i Complained Month Ago bt still Didn't Get Solution,facing Call Related issue As It Is, Plz Improve CCCall Service Atleast How Can Do Complain Again!! Sorry to Say sometimes WorstServices by u @reliancejio

  • ansarnau
    Naushad Ansari (@ansarnau) reported from Sūrat, Gujarat

    When will be the issue of network, call drop and low connectivity will be solved? Even unable to complaint in jio app that much bad network. Every time executive saying network will resolve within 20 days now more than 1 years gone. @JioCare @RelianceJioCare @reliancejio

  • Sagar25687231
    Bye Bye (@Sagar25687231) reported from Sūrat, Gujarat

    Beware ! Jio Fibre is smartly ridiculing people. When your plan ends, they smartly convert it into postpaid, without asking the customer. The customer care says that you should have called us before the expiration of the plan to discontinue the service. #Unlawful @JioCare

  • Kalpratna_
    Sunil Patil (@Kalpratna_) reported from Sūrat, Gujarat

    worst jio fiber service @reliancejio When the connection is to be given, the executive comes at home and when the problem is to be solved, then only on the phone.

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @caanilshekhawat @reliancejio @_MukeshAmbani With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00.

  • fictgamer
    Manish Maurya (@fictgamer) reported from Sūrat, Gujarat

    @reliancejio It's not working in my area 🥲 I tried everything, I got the welcome offer , i updated my phone then also it's not working, I'm from surat gujarat

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • NikhilTandel20
    Nikhil Tandel (@NikhilTandel20) reported

    @JioCare airfiber network not working properly

  • CharlzRamanujam
    Charles Ramanujam😎 (@CharlzRamanujam) reported

    @JioCare @JAirfiber52399 on the ₹1199 AirFiber plan. Regular bill is ~₹1414, but this month I was charged ₹2213 with an extra ₹679 OTT charge that I never subscribed to. Also facing poor connectivity for 2 weeks. Please review and correct my bill.

  • cheetraval123
    cheet raval (@cheetraval123) reported

    @JioCare 3 days without Jio Fiber. Complaint raised on 1 June, multiple engineer slots missed, and today the assigned engineer said he doesn't even handle Jio Fiber. Customer care keeps blaming "weather" despite clear conditions.

  • chintan79
    Chintan Shah (@chintan79) reported

    @JioCare Every time we are available at home waiting Engineer Visit but in the end of the day they not came and reply from your side is same as you replied here. May your team is unable to resolve the problem or not Interested to resolve or want me to change the service provider.

  • impkrajli
    Pawan Kumar (@impkrajli) reported

    @JioCare Actually my nuber is suspended due to a false cyber complaint and now we got the NOC for the same from cyber department. Just required Activation code for the same

  • Gmayur093Gupta
    Mayur Ashok (@Gmayur093Gupta) reported

    @JioCare Extremely disappointed with the service. Please provide the status of service request SR00002LIZM0. The assigned technician is not answering calls and the app has been showing the status as “On Hold” without any proper update.

  • akash_diphu
    AKASH (@akash_diphu) reported

    @AkashMAmbani @JioCare @reliancejio is this promised by team Jio.? No way to complaint only pre recorded AI VOICE.???

  • Tariqmohiudin
    Tariq (@Tariqmohiudin) reported

    @JioCare Not a website or app issue. The whole internet speed in our area is absolutely pathetic. Even basic browsing, social media, video streaming, and downloads are painfully slow. We are paying for 5G packs but getting unusable speeds. How long will customers be expected to tolerate

  • rscompanyy
    RS & Co. 🇮🇳 (@rscompanyy) reported

    @JioCare absolutely pathetic service. Jio care never let me talk to customer care representative. Recently I inserted my 5g sim to 4 feature phone, there is not option to recharge the number with 123rs plan. Either help me or let me migrate to Airtel or Bsnl.

  • RMi1423613
    R Mi (@RMi1423613) reported

    @JioCare @JioMart_Support @JioMart Your moron pick up agent took my return but filed return of some other product.. I didn't receive any refund for the product that I've returned. Later the original product's return got cancelled. Shame on you and your support