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Reliance Jio outages and service status in Sūrat, Gujarat

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Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received May 3, 1:18 PM GMT+5:30.
  • 67% Internet (67%)
  • 17% Wi-fi (17%)
  • 17% Phone (17%)

The latest reports from users having issues in Sūrat come from postal codes 395007 and 394107 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Internet 3 days ago
Sūrat Wi-fi 9 days ago
Sūrat Internet 19 days ago
Sūrat Internet 22 days ago
Sūrat Internet 23 days ago

Community Discussion

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Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • MananJhaveris
    Manan Jhaveri (@MananJhaveris) reported from Sūrat, Gujarat

    @reliancejio @JioCare I had applied for a connection for my office and paid the money. 2ce the appointment of the technician was given and I went there and he did not turn up. Also no one is picking up the phone now. Kindly get the problem sorted or give a refund I'll get airtel

  • kaushik_dodiya
    Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Utrān, Gujarat

    @JioCare @reliancejio i am at surat laskana location from tomorrow to much network issue is here. I want to port my number to other operator but i can even send sms. Really Very 3dr class service here I For This Tweet i use Vodafone Network Its Working Here.

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    @JioCare I have 5 connection with my family i will not wait longer, if you don't provide resolution soon, within this month.

  • brijeshA07
    Brijesh Patel (@brijeshA07) reported from Olpād, Gujarat

    @JioCare the slowest network is I feel that is jio network. please try to solve network issue. there is not fault of my smart phone I already checked it. there is only issue of not only mine but also a in my family jio network.

  • HiravaBoy
    Vijay Makavana (@HiravaBoy) reported from Athwa, Gujarat

    When Moto Edge 20 get VoNR support Update? @Moto @motorolaindia @JioCare

  • Jinayp
    Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat

    @JioCare Kindly cancel the bill also if connection has been cancelled ..

  • 1ranjanpathak
    Ranjan Pathak (@1ranjanpathak) reported from Sūrat, Gujarat

    @JioCare @vishaljaiswal And if the first call is an emergency call then should we have to wait for your announcement to finish and then u connect our call till then person may die also. Which customer has asked you to start this type of announcement. and by the way it's not for only 01st call only.

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @TajinderBagga @reliancejio @JioCare Your service request number is SR00001EDGX0. You will receive an update by 2022-10-12T14:36:25. To check the status of your service request using MyJio App, click Bagga ji mera to 30/09/2022 se bandh ho gaya he abhi tak engineer nahi aaya esi liye mene bandh karva Diya he

  • skkathiriya8
    S.K.Kathiriya (@skkathiriya8) reported from Sūrat, Gujarat

    @reliancejio @JioCare @JioChat It's Good News That Jio Customer Support Said we Can't Resolve Your Broadband Internet Issue. Since the last 6 days I have been facing it. First they collect Money From my side to recharge the connection then Closed my internet and now no response.

  • Vaniya_Boy
    Yogesh Shah (@Vaniya_Boy) reported from Sūrat, Gujarat

    @reliancejio I am unable to browse with mobile data due to low network. Although, there was no problem happening in voice call rather than data surfing. Please do needful for full coverage. Thank you.

  • creativocamaal
    Creativo Camaal (@creativocamaal) reported from Sūrat, Gujarat

    @JioCare My mobile 8169641717 no network at Ranawad Khatriwad Golwad Surat though it was full last year. Alternate no 8691891989

  • iamparas
    Paras Chodvadiya (@iamparas) reported from Sūrat, Gujarat

    @drsanu_singh @JioCare @reliancejio No, when I got the Jio 5G Welcome Offer, then after 5G signal came.

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @caanilshekhawat @reliancejio @_MukeshAmbani With reference to Service Request Number SR00001E9FH8, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number +912613167346 is on hold as FTTx - Society permission required. Kindly provide the approval from your society

  • fictgamer
    Manish Maurya (@fictgamer) reported from Sūrat, Gujarat

    @reliancejio It's not working in my area 🥲 I tried everything, I got the welcome offer , i updated my phone then also it's not working, I'm from surat gujarat

  • amvra2351
    Amrendra A Mishra (@amvra2351) reported from Sūrat, Gujarat

    @JioCare Just received another promise from @reliancejio: With reference to Service Request Number SR00001CFJZ7 for your JioFiber Service ID 299259674078, your appointment with Jio service engineer is scheduled at your premises on 30-07-2022 : 11:00:00.

  • dr_anand
    Dr.Anand Patel (@dr_anand) reported from Sūrat, Gujarat

    @TRAI @reliancejio Whom & how i contact customer care of giga fibre for very bad service? Called customer care 4-5 times but each time my call ended,failed to file complain thru Jio App,even unable to contact executive who was in charge when i installed giga fibre. 😡😡😡😡😡

  • Krishulv
    सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat

    @JioCare here solve your problem early morning to getting issues I can't call to anyone because your network system is not working

  • pandav_devang
    Pandav Devang (@pandav_devang) reported from Sūrat, Gujarat

    @JioCare Sir buy the entire @GTPLHathwayLtd company. So get it from a crap engineer who could not solve our complaint within 6 days.

  • avinashjain4ind
    LAWYER AVINASH JAIN (@avinashjain4ind) reported from Sūrat, Gujarat

    @JioCare your jio fiber is not working please send your engineer as early as possible

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    @JioCare Slow speed issue from last few months has not been solved, good coverage but speed is very less, too much fluctuations in speed , plan to discontinue postpaid connection..

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • shiva_kansh
    Raj (@shiva_kansh) reported

    @reliancejio @JioCare there is no range inside bungalows of Prabhavkunj Society, Godhra Gujarat. Only when we come outside, we get two lines of signal. Really concerning

  • TechTurbanator
    Arsh (@TechTurbanator) reported

    Filed a consumer complaint against Jio. @JioCare next stop is consumer court.

  • Krishbalask
    balakrishnan (@Krishbalask) reported

    @JioCare reference number SR00002KQRFQ , Despite reporting the issue earlier, I am being asked to wait for 8 days just for an engineer visit. The visit is still getting delayed, and there has been no resolution so far. This delay is causing significant inconvenience.

  • _abhishekbehera
    Abhishek (@_abhishekbehera) reported

    @JioCare is asking me to take a new connection and cancel the existing one—without any refund for the unused period. This feels misleading and unfair. Kindly resolve this by either enabling relocation or providing a refund for the remaining validity. #JioAirFiber

  • SazidAh76079490
    Sazid Ahmad (@SazidAh76079490) reported

    @JioCare Instead of repeatedly asking for the same details, please escalate this issue and resolve it at the earliest. Many users in our area are facing the same problem, and if this is not resolved soon, we will be forced to port to Airtel or VI. Please take this seriously and provide

  • puriakash5152
    Akash Puri (@puriakash5152) reported

    @JioCare City: Akbarpur, District: Ambedkar Nagar State: Uttar Pradesh, Pincode: 224152 Location Pin: 26.4713269, 82.4160731 Jio Number: 9140254112 Alternate Number: 9696196365 Please check and resolve this issue as soon as possible.

  • the_sintu
    S. K. Singh (@the_sintu) reported

    @JioCare Facing network issues for the last 2 months and still no resolution! Every time your team gives the same reply “it will be resolved soon” — but how long should customers wait? Raised multiple complaints, yet no solution. Do you think we are मजबूर to use your SIM? Fix this ASAP!

  • honeydevp
    Honey Dev P (@honeydevp) reported

    @JioCare If you look, that service request also got resolved on its own. Bhai kab tk ullu banaoge tum log? Me ye soch lunga ki 2 hazar mene bheek de diye tum logo ko.. le jaao or maro tum log. Itna ganda service. Very pathetic. You guys are literally defaming Ambani family.

  • MukulMi33354394
    Mukul Mittal (@MukulMi33354394) reported

    @JioCare Very poor service by jio Service engineer visit was already scheduled after 3 days On the service date no engineer visited now they are asking to reschedule it by another 3 days So six days of no internet but full bill Ph no 6350049422 Please resolve

  • roysancool
    Sanjoy Roy (@roysancool) reported

    @JioCare @JioCare My Jio Fiber connection (No. 03331841518, User Mobile :8981094131)speed is pathetic since the last 60 days I have been suffering. Intermittent disconnect or no signal. 30 mb does not give even 7/8 while speed test.pls help. Logged call Jiohelpline . 8/9times. No result