1. Home
  2. Companies
  3. Reliance Jio
  4. Sūrat
Reliance Jio

Reliance Jio outages and service status in Sūrat, Gujarat

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 4 outage signals in the last 24 hours around Sūrat, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received Jul 9, 5:13 PM GMT+5:30.
  • 86% Internet (86%)
  • 9% Total Blackout (9%)
  • 5% Phone (5%)

The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 and 394107 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 9: Problems at Reliance Jio

Reliance Jio is having issues since 08:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Internet 10 hours ago
Sūrat Internet 13 hours ago
Sūrat Internet 14 hours ago
Sūrat Internet 15 hours ago
Sūrat Internet 1 day ago
Sūrat Internet 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    Hello @reliancejio My no not update in 5G But I live in 5G network area ... Plz upgrade my jio number

  • bhadreshv1993
    ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujarat

    If the internet can be slow due to Overcrowding it should not be done even during the day Because there are very few users during the day time. @JioCare

  • tejcku
    Tej Narayan (@tejcku) reported from Sūrat, Gujarat

    @JioCare Please help me to get my no 9172809034

  • Jinayp
    Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat

    @reliancejio @JioCare Now three months has elapsed till the company need more time and telling me to have patience to sort out my issue . Jus a poor response

  • bhadreshv1993
    ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujarat

    the problem is not being solved even through Twitter, And not even getting from customer care. So please tell us where we should go so that our problem can be solved. Because even having a normal whatsapp message is having trouble. Please do not give high user reasons. @JioCare

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @JioCare @reliancejio With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-10-04:17:00:00.

  • Umakant79367992
    Umakanta Pradhan (@Umakant79367992) reported from Sūrat, Gujarat

    Every day my net problem vary high 😭😭😭so I change my sim waht happened #jio family 0.24kb/sec my net speed @reliancejio @JioCare

  • Krishulv
    सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat

    @reliancejio dear jio why you doing frod with customer here your network and calling systems is hack...how do I work without net n calling system

  • pandav_devang
    Pandav Devang (@pandav_devang) reported from Sūrat, Gujarat

    Hello, @reliancejio Take a little care, because you are going to connect by being the user port of @airtelindia and #VI .Due to which there should not be any problem in your network. And all of us should take care of the old customer so that there is no problem. #Pricehike

  • ShubhamNagarji2
    Shubham Nagarji (@ShubhamNagarji2) reported from Sūrat, Gujarat

    @JioCare I'm facing some serious issues with your network please help me ASAP.

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @reliancejio With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00. Abhi tak engineer aaya nahi he

  • 9033740275
    hiren devganiya (@9033740275) reported from Sūrat, Gujarat

    @Airtel_Presence @airtelindia i need airtel black plan and I am dm to you my info but no one any person reach me you can help me? @JioCare

  • KheniMukund
    mukund kheni (@KheniMukund) reported from Sūrat, Gujarat

    @JioCare I connect many times bus i do not get any solution from your end Every time i get a time periods and not get any solution at least one time

  • KamalMi33669986
    Kamal Mishra (@KamalMi33669986) reported from Sūrat, Gujarat

    Facing very bad internet connectivity issues nowadays with @reliancejio please fix this.

  • Pulkitcoolhoney
    Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat

    @JioCare worst company bad service bad customer support

  • Deepjariwala9
    Deepjariwala (@Deepjariwala9) reported from Sūrat, Gujarat

    @reliancejio Thik se 3G internet speed bhi nahi dete or 5g launch karne chale.. Worst internet speed i have ever seen on jio. No-7359164646 , location - udhna Surat

  • AnkitJain2828
    Ankit Jain (@AnkitJain2828) reported from Sūrat, Gujarat

    Facing the worst customer care support from @JioSaavn @reliancejio Its been three days i m unable to use my jio saavn pro services

  • HiravaBoy
    Vijay Makavana (@HiravaBoy) reported from Sūrat, Gujarat

    Jio 5G not Working on my Infinix Hot 20 5G . This phone support 12 5G band but Jio 5G not working. I have welcome offer and 5G network city @InfinixIndia @Infinix_Mobile @JioCare

  • Krishulv
    सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat

    @reliancejio give me money back your company is poor network now in surat your network not working

  • Vaniya_Boy
    Yogesh Shah (@Vaniya_Boy) reported from Sūrat, Gujarat

    @reliancejio I am unable to browse with mobile data due to low network. Although, there was no problem happening in voice call rather than data surfing. Please do needful for full coverage. Thank you.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • tsetia
    mayur chetia (@tsetia) reported

    @JioCare ,You keep asking customers to DM you, but you never respond. I've sent multiple DMs and haven't received a single reply. Why ask people to DM you if you have no intention of responding? Are you just trying to move complaints out of public view instead of resolving them?

  • AkshayePawaskar
    Akshay Pawaskar (@AkshayePawaskar) reported

    @reliancejio @JioCare @jio_fiber : Team Jio, we are facing Jio fiber issues for a week & no engineer is visiting our place. Engineer cancelled the request & marked resolved. Reason given: All engineers in our area are on strike. When can we expect actual resolution?

  • RameezKudaiRK
    Rameez (@RameezKudaiRK) reported

    Very very Bad network in indoor @JioCare @reliancejio #Khoni Khadipar #Bhiwandi 421302

  • KritankChowdhry
    Kritank Chowdhry (@KritankChowdhry) reported

    Pathetic service by @JioCare @reliancejio. Fiber down 24+ hrs. Home is cell dead-zone. Left work early & lost a client because tech promised a 6PM slot. He completely no-shows, then FRAUDULENTLY marks system as "customer rescheduled" to Saturday! SR00002MF5LG. Fix this tomorrow!

  • cherryvivek
    Vivek Chennuri (@cherryvivek) reported

    @JioCare have you gathered too many customers that your service speed has drastically reduced? Two incidents in two houses in a week. When I raised a service request, you assigned an engineer for the 13th. Should I wait without internet for so long or switch to other provider?

  • rajtiwari9630
    Raj Tiwari (@rajtiwari9630) reported

    @JioCare I purchased a JioFiber 100 Mbps connection on 30 Dec 2025 but received only around 30 Mbps. I disconnected the service within a week and returned the equipment. My refund is still pending despite multiple follow-ups. Please help. Order No: 7096841176

  • ash1806
    ashwin patil (@ash1806) reported

    Dear @JioCare, @reliancejio My JioAirFiber connection has been down since this morning. Despite repeated complaints, there has been no resolution. Unfortunately, I am not getting any support at the local level either. This prolonged outage is seriously affecting my work.

  • muday_pradhan
    sakhtlaunda (@muday_pradhan) reported

    @JioCare Thats why people are moving abroad. To get rid of this broken system. Coz everyone knows there wont be any action taken on any of the staffs for the delayed service “chalta hai” attitude. Absolute pathetic service.

  • officiallyXpose
    Xpose (@officiallyXpose) reported

    Recharged just a week ago, but I haven't been able to use the service properly because of these repeated outages. The engineers seem more interested in leaving quickly than fixing the root cause. At this point, I'm seriously considering switching to another ISP.#JioFiber @JioCare

  • cherryvivek
    Vivek Chennuri (@cherryvivek) reported

    @JioCare it now takes 4 days to assign an engineer to fix an issue? What do we do for those many days without an internet connection? I don't remember it being same in the past Btw, A new connection was installed in my building, today I guess, so did I lose mine due to that?