Reliance Jio outages and service status in Sūrat, Gujarat
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Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Apr 16, 9:49 PM GMT+5:30.
- Internet (88%)
- Phone (13%)
The latest reports from users having issues in Sūrat come from postal codes 395007 and 395005 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
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Internet | 1 day ago |
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Sūrat
|
Internet | 4 days ago |
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Sūrat
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Internet | 6 days ago |
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Sūrat
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Phone | 12 days ago |
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Sūrat
|
Internet | 18 days ago |
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Sūrat
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Internet | 18 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Harsh Patel (@iamcaharsh) reported from Sūrat, GujaratHello @JioCare My Jio fiber is not working since 2:00pm Red light continues blinking
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat@JioCare Issue from more than 2 months not called temporary.Increasing users is not problem u should have to look for that also,if users are more in our area & we have not getting good speed than you have not taking less amount of recharge,we are paying same as users experience good speed
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@JioCare With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00. Abhi tak koi engineer aaya nahi he
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Sunil Patil (@Kalpratna_) reported from Sūrat, Gujarat@reliancejio @JioCare know one response on my network issue query. Worthless service
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Brijesh Patel (@brijeshA07) reported from Olpād, Gujarat@JioCare the slowest network is I feel that is jio network. please try to solve network issue. there is not fault of my smart phone I already checked it. there is only issue of not only mine but also a in my family jio network.
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, GujaratHey @reliancejio my jio network is not stable plz help @JioCare
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Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat@JioCare The connection has resumed, now please extend my current plan to cover charges when the Internet was not working i.e 20 days since the connection was active( 10th July). You can access my account to check usage for this request. Writing becoz there is no response in DM.
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hiren devganiya (@9033740275) reported from Sūrat, Gujarat@Airtel_Presence @airtelindia i need airtel black plan and I am dm to you my info but no one any person reach me you can help me? @JioCare
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**** (@Tuskisutariya) reported from Sūrat, Gujarat@JioCare 749 plan activated and 239 both are working same time bt 5 G not working
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Ismail Sharif (@ismailsharif71) reported from Sūrat, Gujarat@JioCare Though your Jio Tower is only 100 mtrs. away from our flat. Speed is disgustingly slow and only 198 same record is playing. Please do something immediately. In the guise of 5G don't ignore 4G / LTE Customers. We are also paying you.
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Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Utrān, Gujarat@JioCare @reliancejio i am at surat laskana location from tomorrow to much network issue is here. I want to port my number to other operator but i can even send sms. Really Very 3dr class service here I For This Tweet i use Vodafone Network Its Working Here.
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bikash tiwari (@jamundih) reported from Sūrat, Gujarat35 time complaint at #jio and #jiocare no one hearing our problem. There is slow internet since 105days at my current location as 804/1,DEVI PROCESSORS,GIDC SACHIN,SURAT 394230
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Dinesh Choudhary (@DKChoudhary151) reported from Sūrat, GujaratHello @reliancejio I loss my Sim card please stop my service
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Vijay Makavana (@HiravaBoy) reported from Sūrat, GujaratJio 5G not Working on my Infinix Hot 20 5G . This phone support 12 5G band but Jio 5G not working. I have welcome offer and 5G network city @InfinixIndia @Infinix_Mobile @JioCare
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Sunil Patil (@Kalpratna_) reported from Sūrat, Gujaratworst jio fiber service @reliancejio When the connection is to be given, the executive comes at home and when the problem is to be solved, then only on the phone.
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Kisshan Jariwaala (@kishanjari130) reported from Sūrat, GujaratPls somebody from @reliancejio help to recover my esim profile My main number is not working from last 3 days Jio care not respond. @JioCare @jio
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Shubham Nagarji (@ShubhamNagarji2) reported from Sūrat, Gujarat@JioCare I'm facing some serious issues with your network please help me ASAP.
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Vijay Makavana (@HiravaBoy) reported from Athwa, GujaratWhen Moto Edge 20 get VoNR support Update? @Moto @motorolaindia @JioCare
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Bhavik Bheda (@bheda_bhavik) reported from Sūrat, Gujarat@GTPL_Hathway worst service ever Pls do not buy any plan from this company @ZeeBusiness @reliancejio
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Happy Singh (@HappySi28981173) reported@JioCare I Test In Multiple Device But Same Issue Also In TV All Apps And Channel Is Buffering.
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Bhavesh perspective (@Bhaveshpress) reported@JioCare Still no installation of my JioAirFiber connection, Is this the level of service customers should expect? Are customers supposed to just wait endlessly after payment? This is pure negligence. If this is not resolved immediately, I will be forced to escalate this further.
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Kumar Chowdary (@KumarCh98793636) reported@JioCare @JioCare This is beyond frustrating now. I reported severe network issues back in Oct 2025, shared all details via DM as asked, and it’s now April 2026 — still no resolution. I’ve raised complaints multiple times via calls and here on X. No action, no follow-up, no improvement.
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Shivam Singh (@ShivamSg619) reported@JioCare @TRAI @reliancejio Whenever there is a power cut in my area (Banshibazar, PIN code 221717), my AirFiber internet stops working and the mobile network becomes extremely slow. I’m not sure why the Jio network performance drops whenever the electricity goes out
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Piyush Borar (@pborar) reported@JioCare The technician isnt answering the call nor is my query resolved. It sucks.
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Vijay Vj (@Walker_VjH) reported@JioCare I can't work properly, even I've restarted the router multiple times but still facing the same issue even after diagnostics, so I need someone to look at the router nd find what's happening here, or cancel the jio wifi...
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Dr. S.S. Sharma (@sssharma84) reported@reliancejio your network is worst in between Sri Ganganagar and Rishikesh So please don’t say that your network is best. I am very help less and embarrass during journey only because of your network
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vivek singh (@vivek27290) reported@reliancejio Bad service provider jio
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shiv singh π² (@shivsingh195037) reported@JioCare @JioCare @reliancejio I want a full refund for my recharge. I'm unable to use the plan, so I need a full refund. And your company is so bad.
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Nandha Elumalai (@Nandhaoffl) reported@reliancejio Network performance has significantly declined, with 2G appearing more reliable than 5G in some cases. , please avoid promoting it as the “best network” and instead prioritize improving service quality and addressing customer concerns transparently.@JioCare