Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (83%)
- Phone (17%)
The latest reports from users having issues in Sūrat come from postal codes 395007 and 395005 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at Reliance Jio
Reliance Jio is having issues since 12:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Internet | 8 days ago |
|
Sūrat
|
Internet | 10 days ago |
|
Sūrat
|
Internet | 12 days ago |
|
Sūrat
|
Phone | 18 days ago |
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Sūrat
|
Internet | 25 days ago |
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Sūrat
|
Internet | 25 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Ismail Sharif (@ismailsharif71) reported from Sūrat, Gujarat@reliancejio @JioCare Your customer care is disgusting. I just want to request for closer of old free Jio Sim 7990616667 and they took me for merry go round. Now don't tell me anything else I'm more concerned about my security just close this number permanently NOW.
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, GujaratSave me from the dark hustle of your office. Big Reliance claim seems to be Failing on the ground reality. My JioFiber complaint is not cured even in 5 days @reliancejio @_MukeshAmbani
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Brijesh Patel (@brizs07) reported from Olpād, Gujarat@reliancejio Jio internet speed is very slow. I contact customer care and complain them but there was no improvement in internet speed. ASAP please improve jio internet speed
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Aarav (@AaravAp5130) reported from Sūrat, Gujarat@JioCare I agree With Technical Issues But What About Ur Customer Care Services.. totally Failed In My Case.
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Hardik A. Patel (@hapatel2792_a) reported from Sūrat, Gujarat@reliancejio @JioCare Since last few Internet connectivity is poor, facing issue for net surfing.
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Manish Maurya (@fictgamer) reported from Sūrat, Gujarat@reliancejio My iphone 12 got the update of 5g and i also got the trail 5g unlimited offer but not able to use it in surat. Need some help🙃
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Sagar Babson (@sagarso19566752) reported from Sūrat, GujaratVery rubbish service @reliancejio @JioCare New Jio Fiber connectivity has been done. The network has not been coming for 20 days.There is an employee of a Jio customer whose name is Rishi,+91 78598 01642, he doesn't even talk properly. Closed the complaint without working. 🙎
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Harsh Patel (@iamcaharsh) reported from Sūrat, GujaratHello @JioCare My Jio fiber is not working since 2:00pm Red light continues blinking
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Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat@JioCare @reliancejio @reliancegroup Jio network is soo poor not able to make call phone cuts after 1 ring
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Sunil Patil (@Kalpratna_) reported from Sūrat, Gujarat@reliancejio @JioCare know one response on my network issue query. Worthless service
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Deepak Jha (@deepak_jha111) reported from Sūrat, Gujarat@JioCare Kindly advise till that time what your customer will do?
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Brijesh Patel (@brijeshA07) reported from Olpād, Gujarat@JioCare the slowest network is I feel that is jio network. please try to solve network issue. there is not fault of my smart phone I already checked it. there is only issue of not only mine but also a in my family jio network.
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Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, GujaratHi Friends Need a Help I want to port My Jio number in other network @JioCare @reliancejio @reliancegroup i m facing network issue on my jio number & i am got getting solution from 1 month
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Meet Patel (@MeetPat35968731) reported from Sūrat, GujaratI am Meet Patel..Jio customer.. The Jio network has suddenly stopped coming from the area in which I live. Jio network has gone from an area of 500 meters around my house. I have complained in Jio since last 3 days. But there is no solution yet.#reliancejio #jiopoorservice #jio
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, GujaratHello @reliancejio My no not update in 5G But I live in 5G network area ... Plz upgrade my jio number
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Riddhesh Sadariwala (@Riddhesh91188) reported from Sūrat, GujaratFacing internet issues while I’m in my office since 3-4 days. @reliancejio @JioCare pls assist.
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Dr. Yugdeep Pilania (@YUGROXX) reported from Sūrat, GujaratTired of poor internet service 😪 @JioFiberVoice @JioCare @JIOFIBER8
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Umakanta Pradhan (@Umakant79367992) reported from Sūrat, GujaratEvery day my net problem vary high 😭😭😭so I change my sim waht happened #jio family 0.24kb/sec my net speed @reliancejio @JioCare
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Abhay Mehta (@abhaymehta) reported from Sūrat, Gujarat@reliancejio @JioCare while aiming to be the number 1 telecom service in india, customer service was definitely not on its mind. Jaisa naam waisa kaam. #JioFiberChorHai
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Abhik Saha (@abhiks2006) reported@JioCare @JioCare Can i expect resolution . Pls initiate refund.
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Madhav Sarawagi (@madhav_060) reported@JioCare @JioCare pls refund the amount paid for installation been so long almost 2 week over still no reply no installation update waste of time. Already informed it's a commercial property need it urgently still such a worst follow up and response from your side.
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Sumanta for SocialRights ✊ (@Sumantatwiting) reportedHey @JioCare @reliancejio you customer care, IVR or Chatbots aren’t customer friendly! I had recharged my mobile on 22nd Apr, but still not processed!
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जूनियर पिंकी 🚩 (@itsme_pinki) reportedunable to withdraw cash unable to transfer the amount to any account or beneficiary .. Uanble to transfer via UPI . NO DIRECT CUSTOMER CARE AGENTS .. .. Only IVR .. jio payment bank . @JioCare
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Anushree Shinde (@AnushreeShinde6) reported@JioCare All the above screenshots and videos provided from the device that we are using. If you are saying there is no problem in that case those screenshots and videos are wrong ? After paying huge amount of money
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CA Anil Agrawal (@anilagrawalnav) reported@JioCare @JioCare , please advise the status of activation of JIO Fiber plan, more then 57 hours passed No resolution has been on my service request till time Please update urgently
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Rishav (@1907rish) reported@JioCare @jio_fiber There is NO value of your own words. It has been almost 24 hours since your escalation. Nobody showed up. Just reverse my recharge. I don't want any resolution now. Escalation id: SR0000347TOX
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Arsh (@arsh_jsx) reported@JioCare, your in-app chat is broken, and IVR is an endless loop. I am trying to report that I am out of station and cannot hand over the AirFiber CPE (ID: 778400566647) for 3 months. Your local technicians are harassing me daily. Fix this and log a ticket. Send a DM.
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RANGANATHAN S (@RanganathanSk) reported@JioCare SR00003414VN Dt Apr 21 not resolved - today time allotted for Ur Tech visit 2:30/3:30 but DID NOT attend No call from local team. Resolution assured within 24 hrs. 3½ days passed since complaint. No vague reply Do some thing. Mukesh Ambani interested in payment only? SHAME
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inkedrover (@inkedrover_) reportedThe problem remains ever since airfiber was installed at my home. I tweeted about it earlier and somehow it got better in the month of Feb and March and at request of your local team, i took the tweet down. but now again it’s causing problems, working super slow. @JioCare