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Reliance Jio

Reliance Jio outages and service status in Sūrat, Gujarat

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received May 22, 10:59 PM GMT+5:30.
  • 67% Internet (67%)
  • 17% Wi-fi (17%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)

The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 , 394107 and 394101 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 24: Problems at Reliance Jio

Reliance Jio is having issues since 02:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Internet 2 days ago
Sūrat Wi-fi 3 days ago
Sūrat E-mail 9 days ago
Sūrat Internet 9 days ago
Sūrat Internet 10 days ago
Sūrat Internet 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • urdiips
    Dipesh Shah (@urdiips) reported from Sūrat, Gujarat

    I'm thinking to switch mobile operator @airtelindia to @reliancejio due to me and my family suffering Internet issues since last week. Hey @reliancejio, Please show me some reasonable postpaid family plan.

  • Shubham00097496
    ShubhamDeore (@Shubham00097496) reported from Sūrat, Gujarat

    Hlo jio I have issues your network connection since long time whenever I call in jio then jio care advisor is tell one thing we r upgrade our service I Twitte for my issued plz solved it @reliancejio @MukeshAmbaniOf

  • ismailsharif71
    Ismail Sharif (@ismailsharif71) reported from Sūrat, Gujarat

    @JioCare Though your Jio Tower is only 100 mtrs. away from our flat. Speed is disgustingly slow and only 198 same record is playing. Please do something immediately. In the guise of 5G don't ignore 4G / LTE Customers. We are also paying you.

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    @JioCare Issue from more than 2 months not called temporary.Increasing users is not problem u should have to look for that also,if users are more in our area & we have not getting good speed than you have not taking less amount of recharge,we are paying same as users experience good speed

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    @JioCare Slow speed issue from last few months has not been solved, good coverage but speed is very less, too much fluctuations in speed , plan to discontinue postpaid connection..

  • tejcku
    Tej Narayan (@tejcku) reported from Sūrat, Gujarat

    @JioCare Please help me to get my no 9172809034

  • abhaymehta
    Abhay Mehta (@abhaymehta) reported from Sūrat, Gujarat

    @reliancejio @JioCare while aiming to be the number 1 telecom service in india, customer service was definitely not on its mind. Jaisa naam waisa kaam. #JioFiberChorHai

  • TusharGidwani
    Tushar Gidwani (@TusharGidwani) reported from Sūrat, Gujarat

    Hello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat

  • 9033740275
    hiren devganiya (@9033740275) reported from Sūrat, Gujarat

    @Airtel_Presence @airtelindia i need airtel black plan and I am dm to you my info but no one any person reach me you can help me? @JioCare

  • Pulkitcoolhoney
    Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat

    @JioCare worst company bad service bad customer support

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @reliancejio With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00. Abhi tak engineer aaya nahi he

  • AnkitJain2828
    Ankit Jain (@AnkitJain2828) reported from Sūrat, Gujarat

    Facing the worst customer care support from @JioSaavn @reliancejio Its been three days i m unable to use my jio saavn pro services

  • AaravAp5130
    Aarav (@AaravAp5130) reported from Sūrat, Gujarat

    @JioCare I agree With Technical Issues But What About Ur Customer Care Services.. totally Failed In My Case.

  • Kalpratna_
    Sunil Patil (@Kalpratna_) reported from Sūrat, Gujarat

    worst jio fiber service @reliancejio When the connection is to be given, the executive comes at home and when the problem is to be solved, then only on the phone.

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    @JioCare hey reliance jio Your network is very poor very slow Plz update your network @reliancejio

  • vipulmangroliya
    vipul patel (@vipulmangroliya) reported from Sūrat, Gujarat

    After so many compliments still there is No solution, they always ask my number and location but doing nothing, I hate this service, this might be in our country only. @reliancejio @JioCare @_MukeshAmbani

  • Jinayp
    Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat

    @JioCare @reliancejio @TRAI The Service of Reliance is worst experience till now they have taken more than 45 days for my issue till I feedback or resolution given to us for my Complain regarding disconnection of business account of Jio Not advisable to any one to take it

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    @JioCare 24+ h completed Not sending jio true 5G popup in my number Plz upgrade my number in 5G network area Plz help @JioCare

  • Krishulv
    सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat

    @reliancejio give me money back your company is poor network now in surat your network not working

  • kishanjari130
    Kisshan Jariwaala (@kishanjari130) reported from Sūrat, Gujarat

    Pls somebody from @reliancejio help to recover my esim profile My main number is not working from last 3 days Jio care not respond. @JioCare @jio

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • piyushsingh301
    Piyush Singh (@piyushsingh301) reported

    @JioCare Looks like @JioCare is not at all interested in retaining the existing customer.

  • deshjadaun94
    Rahul Jadaun (@deshjadaun94) reported

    @JioCare , please note that in my area Village: Chandpura , Sarmathura , dholpur , Rajasthan .. PIN code:328026 there are very poor network although 1 km far we have tower. Me and my all society planing to port sim in different network. Pls look into this.

  • birendra_11
    Birendra (@birendra_11) reported

    @JioCare I have decided not to continue with Jio Fiber connection and it's evident that your team is incapable of providing quality service in my area. Kindly cancel my order and refund the amount I paid.

  • sbja29
    Dr sulochana bisnoi (@sbja29) reported

    Dear @JioFiber @reliancejio what exactly are we paying for?Wi-Fi so bad that WhatsApp messages don’t load, Telegram hangs forever, and even Notability on my iPad is stuck syncing since last night. Constant buffering, packet loss, & unstable connection.Tried restarting everything.

  • birendra_11
    Birendra (@birendra_11) reported

    @JioCare Every morning I get a message about different technician being assigned, and soon after that, he stops responding. If this is the way you treat your new connection customers, then how can I trust with any other complaints post getting connection.

  • Raka_xplorer
    Rakesh (@Raka_xplorer) reported

    @reliancejio @JioCare again it proved third class service, I want to convert my existing JIO prepaid sim to postpaid and visited MyJio store, Kankadbagh Patna and they are not issuing postpaid sim when I am showing adhar details from phone. #fraud #service

  • akmukhija
    Amit Kumar Mukhija (@akmukhija) reported

    @JioCare @reliancejio my jio fiber recharge successfully last Saturday 12:28 Pm but internet service not activate my SR number MR0001QTZTP7 request you to please resolve my issue asap.

  • kumard1958
    Devendra Singh Khokhar (@kumard1958) reported

    @JioCare useless platform never interested to resolve customer issue only trained how to cheat or misguide customers when ask for SR creation their advisor disconnect call

  • bharatkabanda01
    Tarun Pratap🇮🇳 (@bharatkabanda01) reported

    @reliancejio @JioCare it looks everything jammed here in my location, can't use internet, calls and anything. It looks like there is something wrong with jio network all of sudden.

  • imnitinshetty
    Nithin Shetty Kuntupuni🇮🇳 (@imnitinshetty) reported

    @JioCare We have contacted your Mangalore office twice regarding porting our organization’s 15+ CUG postpaid connections to your network, but we have not received any response from your side till date. @reliancejio