Reliance Jio outages and service status in Sūrat, Gujarat
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Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Aug 13, 1:38 PM GMT+5:30.
- Internet (87%)
- E-mail (4%)
- Wi-fi (4%)
- Phone (4%)
The latest reports from users having issues in Sūrat come from postal codes 395007 and 395005 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
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Phone | 3 days ago |
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Sūrat
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Internet | 7 days ago |
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Sūrat
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Internet | 9 days ago |
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Sūrat
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Internet | 11 days ago |
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Sūrat
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Internet | 12 days ago |
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Sūrat
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Internet | 13 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@JioCare @reliancejio With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-10-04:17:00:00.
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Paras Chodvadiya (@iamparas) reported from Sūrat, Gujarat@drsanu_singh @JioCare @reliancejio No, when I got the Jio 5G Welcome Offer, then after 5G signal came.
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Amrendra A Mishra (@amvra2351) reported from Sūrat, Gujarat@JioCare Just received another promise from @reliancejio: With reference to Service Request Number SR00001CFJZ7 for your JioFiber Service ID 299259674078, your appointment with Jio service engineer is scheduled at your premises on 30-07-2022 : 11:00:00.
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Pandav Devang (@pandav_devang) reported from Sūrat, GujaratHello, @reliancejio Take a little care, because you are going to connect by being the user port of @airtelindia and #VI .Due to which there should not be any problem in your network. And all of us should take care of the old customer so that there is no problem. #Pricehike
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S.K.Kathiriya (@skkathiriya8) reported from Sūrat, Gujarat@JioCare It's 29 there was no solution for my issue I suddenly received a message that your address verification failed when no one came to verify the address. Pls. Refund my money..
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ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, GujaratIf I make a call to Customer Care, my call is automatically rejected. What I know is that this is the best network in India. When we recharged the plan we were not told in any way that the internet could be shut down at night. and i’ve been tweet for the last 3 days. @JioCare
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Aman (@_Aman11_) reported from Sūrat, GujaratThere is so much issues I’m facing in internet connection in jio fiber like it seems that 100 MBPS is a joke now and even the main office doesn’t get connected for this issues , no services or return call I received, the internet is working so poorly. @JioCare @JioFiberVoice
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Sandesh Rawal (@SandeshRawal84) reported from Sūrat, Gujarat@JioCare Unlucky but your service is not available in my area.
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Ajay Kumar Verma (@imajayprakashh) reported from Sūrat, Gujarat@reliancejio @reliancegroup @JioCare your prepaid internet service is very bad in Surat Gujarat, and jio customer care executive is not proper respond...
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Ismail Sharif (@ismailsharif71) reported from Sūrat, Gujarat@reliancejio @JioCare Your customer care is disgusting. I just want to request for closer of old free Jio Sim 7990616667 and they took me for merry go round. Now don't tell me anything else I'm more concerned about my security just close this number permanently NOW.
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Dr. Yugdeep Pilania (@YUGROXX) reported from Sūrat, GujaratTired of poor internet service 😪 @JioFiberVoice @JioCare @JIOFIBER8
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@JioCare With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00. Abhi tak koi engineer aaya nahi he
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Aarav (@AaravAp5130) reported from Sūrat, GujaratHow Poor service @JioCare No attention is paid to costomer's complaints i Complained Month Ago bt still Didn't Get Solution,facing Call Related issue As It Is, Plz Improve CCCall Service Atleast How Can Do Complain Again!! Sorry to Say sometimes WorstServices by u @reliancejio
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Dhruvan_patel (@savaliyadhruvan) reported from Utrān, GujaratSince 4 days even after repeated calls there is no resolution Jio fiber. @reliancejio @RelianceJioCare @JioCare
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Ismail Sharif (@ismailsharif71) reported from Sūrat, Gujarat@JioCare Though your Jio Tower is only 100 mtrs. away from our flat. Speed is disgustingly slow and only 198 same record is playing. Please do something immediately. In the guise of 5G don't ignore 4G / LTE Customers. We are also paying you.
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat@GabbbarSingh @reliancejio my network not in 5G
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Niraj Ojha (@NirajOj91192051) reported from Bhatha, Gujarat@reliancejio Room coverge are very bed in my area 4 g and 5 g both Plz solve issues
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Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat@JioCare The connection has resumed, now please extend my current plan to cover charges when the Internet was not working i.e 20 days since the connection was active( 10th July). You can access my account to check usage for this request. Writing becoz there is no response in DM.
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Tushar Gidwani (@TusharGidwani) reported from Sūrat, GujaratHello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Smit Shah (@smitsfx) reported@reliancejio @JioCare Your service is the worst! It’s has been 3rd day since i am not able to connect to WiFi because none of your service staff show up at appointed time! The appointments gets rescheduled without my approval! Then what is the point of setting an appointment.
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Bhaskarjya Sonowal (@XBeast16872761) reported@Ajaykumaarji @JioCare Same issue with me . I have tweeted the issue many times and even had a live conversation but they would say "due to various obstacles the network is unable to reach" ..in irl there's not even any obstacles even trees are not that dense.
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FAYSAL FARAAZ KHAN (@faysalfarazkhan) reported@JioCare 1/2 This is exactly the problem. I have been facing this issue since 10 August, and I already raised a complaint on 12 August (SR00003DUUX5). Yet, Jio marked it as “Resolved” without actually resolving anything. Now you are again saying there is “limited network connectivity”
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Real Live Update (@Sonu230601) reported@reliancejio @JioCare When I go to Settings → Applications, even the downloaded apps are showing as “Unavailable.” The STB is connected to the internet and the network shows Working fine, so this appears to be an STB activation/provisioning issue. resolve this issue as soon as possible. @JioCare
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Vijendra Bhati (@Vijendrabhati2) reported@reliancejio My JioFiber service was unavailable for around 2 days,affecting my work.I raised multiple complaints including SR00003DK2Q3 I have now rechargd as requested but I have still not receivd any compenstion/validity extension for the outage provide appropriate compenstion
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Balu Kondapalli (@Balu2070) reportedJio AirFiber service is extremely pathetic. It’s been 5 days since I lodged a complaint, and there is still no response. The internet is completely down, and OTT apps are not working at all.Highly disappointed with this worst service! @JioCare @reliancejio @jio_fiber #jioairfiber
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kamlesh (@kamleshkumarsai) reported@reliancejio @JioCare My JioFiber internet has been down for the last 8 hours. SR- SR00002NFX9Y was raised around 10 am for visit 3 to 3.30 pm, but the engineer has neither visited nor contacted me. The req has now been put on hold without resolving the issue.#JioFiber #JioCare
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Jimmy Gulrez 🇮🇳 (@JimmyGulrez) reported@JioCare @JioCare If you cannot even identify the complaint location from the Service Request Number, what could be worse customer service than this? My internet has been down for 4 days. SR: SR00002MB0TC. Please provide a proper solution now.
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Rakesh Pawar (@Rakesh1483) reported@JioCare Today again another service request. Dear Customer, Your service request number is SR00003E67SD. You will receive an update by 2026-08-16T20:25:25 This one
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Mr Kkm (@MrKkm3) reported@JioCare @reliancejio Even YouTube videos at 4K start buffering within just 5 seconds. This is clearly not normal for 4G/5G service. Please investigate the network coverage and capacity in my area and resolve this issue permanently. @JioCare