Reliance Jio

Reliance Jio Outage Report in Sūrat, State of Gujarāt

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The latest reports from users having issues in Sūrat come from postal codes 395007 and 395005.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, State of Gujarāt

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Sūrat, State of Gujarāt 11/18/2025 22:10

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Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Phone (13%)

    Phone (13%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sūrat, State of Gujarāt

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

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City Problem Type Report Time
IndiaSūrat Internet
IndiaSūrat Internet
IndiaSūrat Phone
IndiaSūrat Phone
IndiaSūrat Internet
IndiaSūrat E-mail

Community Discussion

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Reliance Jio Issues Reports Near Sūrat, State of Gujarāt

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • wasoninfo rakesh Wason (@wasoninfo) reported from Sūrat, State of Gujarāt

    @JioCare U people not solving problem rather joking a person paying a heavy sum as per month tariff 😒

  • SandeshRawal84 Sandesh Rawal (@SandeshRawal84) reported from Sūrat, State of Gujarāt

    @reliancejio What to do if you are not offering service on my location?

  • DeepakS30521066 Deepak Suthar (@DeepakS30521066) reported from Sūrat, State of Gujarāt

    @ViCustomerCare providing the worst services to your customers.When you not able to provide proper service then why you open the company and now idea,Vodafone both are merge then also not providing service better than you @airtelindia , @reliancejio providing a best services.

  • nitinraval32 Nitin Raval (@nitinraval32) reported from Sūrat, State of Gujarāt

    @reliancejio @JioCare Network Issue In Prime City (Dabholi, Katargam, Surat) Area. Though your connection Tower is near. Please resolve the issue ASAP for better Customer Service.

  • TEJASMI68880499 TEJAS MISTRY (@TEJASMI68880499) reported from Sūrat, State of Gujarāt

    @BALWANT07436849 @JioCare Same here bro my home in not proper network and internet speed is very slow 😠

  • technotreatz TechnoTreat (@technotreatz) reported from Sūrat, State of Gujarāt

    @reliancejio @JioCare Just ported to #Jio last week. I've feeling of being cheated. Data speed is too low like 2G. Is this the day which I'd foreseen while moving to Jio? Improve your data speed otherwise 90days ain't so far. Another @airtelindia number has no complaint at all.

  • sheladiya_13 Hardik Sheladiya (@sheladiya_13) reported from Sūrat, State of Gujarāt

    @JioCare @JioMart_Support My Reference Number is : 00041aFKAJHHBFE0. Still not resolved my complain, So please solve my problem as soon as Possible.

  • nitinraval32 Nitin Raval (@nitinraval32) reported from Sūrat, State of Gujarāt

    @reliancejio @JioCare Not even tried to call me or understood problem. Poor Service. Never Expected this kind of service from esteemed company like JIO.

  • imchahak Chahak Modi (MoCha) (@imchahak) reported from Sūrat, State of Gujarāt

    @TikonaTIL @TikonaTIL nobody listens there over the app or customer care number even after frequent complains n today its not working since afternoon. I m done with #Tikona not paying for next time just waiting for this plan to complete. Even #Jiofi from @reliancejio dongle is better.

  • wasoninfo rakesh Wason (@wasoninfo) reported from Sūrat, State of Gujarāt

    @JioCare Lots of foolish talk time pass gutter service, since yesterday u people create a ocean of question, better refund security and close services

  • wasoninfo rakesh Wason (@wasoninfo) reported from Sūrat, State of Gujarāt

    @JioCare exhausted since 1+ months ,it is worst than 2G,fail to understand no site can B open on laptop, it is worse

  • nitinraval32 Nitin Raval (@nitinraval32) reported from Sūrat, State of Gujarāt

    @reliancejio @JioCare Network Issue In City (Dabholi, Katargam, Surat) Area. Though your connection Tower is near. Please resolve the issue ASAP.

  • dharashahcoach CA Dhara Gada Shah (@dharashahcoach) reported from Sūrat, State of Gujarāt

    The worst ever service of @fiber_jio. I applied for cancelation of connection at my office on 31st July 2020. No reply from @JioCare Took new connection at home as we were doing work from home. Now @reliancejio is charging for both connection.

  • Kalpesh89177947 Kalpesh Kumar (@Kalpesh89177947) reported from Sūrat, State of Gujarāt

    @reliancejio from yesterday I m having a problem with network issue from jio So can you help me

  • SandeshRawal84 Sandesh Rawal (@SandeshRawal84) reported from Sūrat, State of Gujarāt

    @JioCare @reliancejio please reply that are you giving Jio Fiber service in my area? Rushi Vihar Township, parvat patiya, near vraj bhoomi, Surat-395010 Gujarat

  • harshinbhogle Harshin Mehta (@harshinbhogle) reported from Sūrat, State of Gujarāt

    Hey @reliancejio @JioCare this is my 2nd tweet. How many days need to install cables and start a new connection? It’s been 1.5 months and all I can hear “yes it will be done by the end of this week”. If the start is this much poor how can I trust after sale service?

  • wasoninfo rakesh Wason (@wasoninfo) reported from Sūrat, State of Gujarāt

    @JioCare very poor signals since last 4 months low profile, only befooling asking questions and questions, so many complaints

  • Kalpesh89177947 Kalpesh Kumar (@Kalpesh89177947) reported from Sūrat, State of Gujarāt

    @JioCare From yesterday i m getting a network issue in my area So can you help me

  • brij2222 Brijesh (@brij2222) reported from Sūrat, State of Gujarāt

    @Kaustubhpawar44 @_shradharajput_ @reliancejio So basically i wanted yo say Cities like Delhi/mumbai/bangluru/hydrabad/pune...etc etc having best service of airtel Except rural parts of india where Jio has strong hold

  • anil_bhavani Anil Bhavani (भवानी) (@anil_bhavani) reported from Sūrat, State of Gujarāt

    Already Purchased IR PACK before 2 days Still I can Not activate it Think Twice before purchase @reliancejio @JioCare is act like they are helping I didn’t receive any assistance I contacted Toll Free Customer Care Online Chat MyJio App Twitter

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • bhavyajuneja007 Bhavya Juneja (@bhavyajuneja007) reported

    @JioCare Now its over 10 days and still your team is looking into this. Such a pathetic service and all fraud. I have been waiting for more than 3 months and now again its over 10 days and its just forwarding the request. No solution till now.

  • parinshah1981 Parin Shah (@parinshah1981) reported

    @JioCare STOP PATRONIZING AND START SOLVING CONGENITAL AND PERENNIAL PROBLEM OF @JioCare

  • One_Maharashtra Shrikrushna (@One_Maharashtra) reported

    @parinshah1981 @JioCare I'm facing same in Pune, while Idea is offering better speed about 4 5 mbps. U should too explore other networks, @reliancejio is becoming worse network day by day.

  • parinshah1981 Parin Shah (@parinshah1981) reported

    @JioCare STOP PATRONIZING AND START SOLVING CONGENITAL AND PERENNIAL PROBLEM OF @JioCare

  • goyal1001 shubham (@goyal1001) reported

    @reliancejio Customer care don’t answer my calls worst company till i have seen I don’t believe its Jio4g its jio2g

  • Ramcool2 Ramesh (@Ramcool2) reported

    @JioCare I have sent my address and I have raised this issue many times. I don’t think I guys will ever resolve it. I just want to show these to people and I need you see burning

  • ashis_didwania ashish didwania (@ashis_didwania) reported

    @JioCare Have complaint many times but the prob is not solved ..... Solve the network issue or else will switch to other network

  • mohittyagi172 Mohit Tyagi (@mohittyagi172) reported

    @reliancejio shame on you jio you provided us very poor service if you not able to to provide better service to customer then you need to shutdown your telecom industries , and give me my money back .

  • bansal_adish Adish Bansal (@bansal_adish) reported

    @reliancejio Net is slow in Indore region

  • MrAnkito Ankito (@MrAnkito) reported

    Facing 2G speed in Jio 4G @reliancejio @JioCare. It is world's 5th largest brand but customer service is 5th from the bottom. Thinking to port @ViCustomerCare