Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jun 12, 10:30 AM GMT+5:30.
- Internet (58%)
- Wi-fi (17%)
- Phone (17%)
- Total Blackout (8%)
The latest reports from users having issues in Sūrat come from postal codes 395005 , 395007 , 394101 and 394107 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 18: Problems at Reliance Jio
Reliance Jio is having issues since 02:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Internet | 6 days ago |
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Sūrat
|
Internet | 6 days ago |
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Sūrat
|
Internet | 7 days ago |
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Sūrat
|
Internet | 8 days ago |
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Sūrat
|
Phone | 8 days ago |
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Sūrat
|
Phone | 13 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, GujaratHi Friends Need a Help I want to port My Jio number in other network @JioCare @reliancejio @reliancegroup i m facing network issue on my jio number & i am got getting solution from 1 month
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S.K.Kathiriya (@skkathiriya8) reported from Sūrat, Gujarat@JioCare It's 29 there was no solution for my issue I suddenly received a message that your address verification failed when no one came to verify the address. Pls. Refund my money..
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Sunil Patil (@Kalpratna_) reported from Sūrat, Gujaratworst jio fiber service @reliancejio When the connection is to be given, the executive comes at home and when the problem is to be solved, then only on the phone.
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**** (@Tuskisutariya) reported from Sūrat, Gujarat@JioCare 749 plan activated and 239 both are working same time bt 5 G not working
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Creativo Camaal (@creativocamaal) reported from Sūrat, Gujarat@JioCare My mobile 8169641717 no network at Ranawad Khatriwad Golwad Surat though it was full last year. Alternate no 8691891989
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Dinesh Choudhary (@DKChoudhary151) reported from Sūrat, GujaratHello @JioCare I loss my Sim card please stop my service
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat@JioCare Slow speed issue from last few months has not been solved, good coverage but speed is very less, too much fluctuations in speed , plan to discontinue postpaid connection..
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Deepjariwala (@Deepjariwala9) reported from Sūrat, Gujarat@reliancejio Thik se 3G internet speed bhi nahi dete or 5g launch karne chale.. Worst internet speed i have ever seen on jio. No-7359164646 , location - udhna Surat
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Amrendra A Mishra (@amvra2351) reported from Sūrat, Gujarat@JioCare Thanks a lot for your efforts without resolution. Now customers like me will never trouble you and your company Reliance Jio Fibre as I have already applied for refundable deposits of 6500/-and six months subscription for new plan paid on 27.6.22 operative 9/7/22.
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Manish Maurya (@fictgamer) reported from Sūrat, Gujarat@reliancejio It's not working in my area 🥲 I tried everything, I got the welcome offer , i updated my phone then also it's not working, I'm from surat gujarat
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Gk (@aka_TheCuriousG) reported from Sūrat, Gujarat@JioCare My issue is that jio's network in particular is very bad in surat , i hopefully ported from Vodafone but that was a bad decision.
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Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Sūrat, Gujarat@UnionBankTweets @RBI i do a recharge in jio @JioCare its complete more then 10 days. I have talk with union bank customer care he take a complaint and but still today i didnt get my money back. And i try to call in union bank customer care more then 5/6 time but call not connect
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Hardik A. Patel (@hapatel2792_a) reported from Sūrat, Gujarat@reliancejio @JioCare Since last few Internet connectivity is poor, facing issue for net surfing.
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Yogesh Shah (@Vaniya_Boy) reported from Sūrat, Gujarat@reliancejio I am unable to browse with mobile data due to low network. Although, there was no problem happening in voice call rather than data surfing. Please do needful for full coverage. Thank you.
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Dipesh Shah (@urdiips) reported from Sūrat, GujaratI'm thinking to switch mobile operator @airtelindia to @reliancejio due to me and my family suffering Internet issues since last week. Hey @reliancejio, Please show me some reasonable postpaid family plan.
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ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, GujaratIf I make a call to Customer Care, my call is automatically rejected. What I know is that this is the best network in India. When we recharged the plan we were not told in any way that the internet could be shut down at night. and i’ve been tweet for the last 3 days. @JioCare
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ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujaratthe problem is not being solved even through Twitter, And not even getting from customer care. So please tell us where we should go so that our problem can be solved. Because even having a normal whatsapp message is having trouble. Please do not give high user reasons. @JioCare
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Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat@reliancejio @JioCare Now three months has elapsed till the company need more time and telling me to have patience to sort out my issue . Jus a poor response
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Jain Sorabh (@JainSorabh3) reported from Sūrat, Gujarat@JioCare Everything is a limit, I made a terrible mistake my paying for year now it's month lost and no solution. I want my money back now.
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Kuldip khokhani (@pkuldip94) reported from Kāmrej, Gujarat@JioCare @reliancejio When will it be my area's turn from across the country? I have been waiting and asking for help since last three years but I am not getting any resolution yet. All of India is using 5G networks now and I don't even have 4G network here! Shame on you for fooling the public.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Manish Tarkar (@manishho) reported@JioCare My JioFiber connection has been down for the last 14 days. Multiple service visits have been scheduled, but no technician has visited yet. Even Today too. Despite repeated follow-ups, the issue remains unresolved. What's Happening with Jio? Request:SR00002LL350 @JioCare
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Tejas (@sajetshekar) reported@reliancejio @JioCare Internet for Jio Fiber account: +91-4035809303 has not been working for over a week and SR000038FH33 has not been attended despite being promised of a visit to rectify the issue. Pathetic service from Jio and total lack of professionalism. Fix it immediately
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Hardik Mori (@49d46acf34cc4ca) reported@JioCare Dear JioFiber Team, I am writing to express my dissatisfaction regarding my unresolved service request, which was raised on 13 th June. Everyday I got new date to visit engineer but, no engineer visit after 15th june. Service Request Number: SR000038BPXJ
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Anuj Jain (@j_anujj) reportedPayment made on 16/3/26. Still not credited to airtel wi fi acc. ACC no. 7035432422. DSL No. 01197333928 Transaction ID M365610. Complaining from 15 days no solution. Disconnecting my internet and haressing repeatedly @airtelindia @JM_Scindia @reliancejio
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Vansh (@Vanshmandhyani) reported@JioCare i feel so disappointed being an customer of yours.
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Shailesh Patel (@MeShaileshPatel) reported@JioCare you sent me this msg on 3 june...still my refund is pending Dear Customer, Refund has been initiated for your JioFiber Order no NO0001DMW7E4 and will be auto credited to the original payment mode within 7 business days. We look forward to serving you in future.
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nick (@Nick_N_Shah) reported@JioCare Priyanka, can you pls give me update/progress on SR000038MWO7? As update for SR was coming @ 2026-06-18 06:04:12. I don't have any access on myjio to check SR. But any timeline of resolution. Partial refund paid, Banking details again required? Kindly pls update 🙏🙏🙏
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BhanuPrasad Rao (@bhanuprasad_rao) reported@JioCare ,@reliancejio Worst service by Jio.jiofibre connection disrupted 6 days back complaint raised#SR000038BQX1 & SR000038LUEN &ST000038IWSD but no action even from #jioappellateauthoritytelangana. Calls not accepted by both jiocare&Appellatte,rescheduled 7times but in vain
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jyant kumat (@jyant7223) reported@JioCare Connection was booked on 13 June, but it has not been installed yet. Whenever I contact the service person, he keeps saying that it will be installed soon, but it still hasn't been done. Could you please let me know when the installation is planned to be completed..?
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Kalai (@kalai_nt) reported@JioCare Postpaid Airfiber number: 8035971551 Since past 4 days, our Airfiber is not working. This is the 3rd time in last 2 months that it is not working. Unfortunately, helpline only says it will be fixed in 4hrs. But ticket is not assigned to any Jio service engineer. Pls fix