Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (83%)
- Phone (17%)
The latest reports from users having issues in Sūrat come from postal codes 395007 and 395005 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 27: Problems at Reliance Jio
Reliance Jio is currently having issues. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Internet | 10 days ago |
|
Sūrat
|
Internet | 13 days ago |
|
Sūrat
|
Internet | 15 days ago |
|
Sūrat
|
Phone | 21 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Kuldip khokhani (@pkuldip94) reported from Kāmrej, Gujarat@JioCare @reliancejio When will it be my area's turn from across the country? I have been waiting and asking for help since last three years but I am not getting any resolution yet. All of India is using 5G networks now and I don't even have 4G network here! Shame on you for fooling the public.
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Ranjan Pathak (@1ranjanpathak) reported from Sūrat, Gujarat@JioCare @vishaljaiswal And if the first call is an emergency call then should we have to wait for your announcement to finish and then u connect our call till then person may die also. Which customer has asked you to start this type of announcement. and by the way it's not for only 01st call only.
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Bye Bye (@Sagar25687231) reported from Sūrat, GujaratBeware ! Jio Fibre is smartly ridiculing people. When your plan ends, they smartly convert it into postpaid, without asking the customer. The customer care says that you should have called us before the expiration of the plan to discontinue the service. #Unlawful @JioCare
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Amrendra A Mishra (@amvra2351) reported from Sūrat, Gujarat@JioCare Thanks a lot for your efforts without resolution. Now customers like me will never trouble you and your company Reliance Jio Fibre as I have already applied for refundable deposits of 6500/-and six months subscription for new plan paid on 27.6.22 operative 9/7/22.
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Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, GujaratHi Friends Need a Help I want to port My Jio number in other network @JioCare @reliancejio @reliancegroup i m facing network issue on my jio number & i am got getting solution from 1 month
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Manish Maurya (@fictgamer) reported from Sūrat, Gujarat@reliancejio It's not working in my area 🥲 I tried everything, I got the welcome offer , i updated my phone then also it's not working, I'm from surat gujarat
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat@JioCare I have 5 connection with my family i will not wait longer, if you don't provide resolution soon, within this month.
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ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujarat@JioCare @JioCare @TRAI my jio number is 9022906300. i am located from surat 394101. I have been watching for a long time now that the internet is shut down from 8 to 10 o'clock at night. And for the last 3 days I have been trying to call in customer care but there is no contact.
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Kisshan Jariwaala (@kishanjari130) reported from Sūrat, GujaratPls somebody from @reliancejio help to recover my esim profile My main number is not working from last 3 days Jio care not respond. @JioCare @jio
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Madhav Daga (@MadhavDaga2) reported from Athwa, Gujarat@reliancejio @JioCare My jio registered number - 8160847081 has not been working since the last 4 months. It is not showing the network on any of my phones. I hereby request you to kindly look into it and do the needful. Thank you! Jio Number- 8160847081 Contact- 8160535463
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Pandav Devang (@pandav_devang) reported from Sūrat, GujaratHello, @reliancejio Take a little care, because you are going to connect by being the user port of @airtelindia and #VI .Due to which there should not be any problem in your network. And all of us should take care of the old customer so that there is no problem. #Pricehike
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Abhay Mehta (@abhaymehta) reported from Sūrat, Gujarat@reliancejio @JioCare while aiming to be the number 1 telecom service in india, customer service was definitely not on its mind. Jaisa naam waisa kaam. #JioFiberChorHai
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, GujaratHey @reliancejio my jio network is not stable plz help @JioCare
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Kamal Mishra (@KamalMi33669986) reported from Sūrat, GujaratFacing very bad internet connectivity issues nowadays with @reliancejio please fix this.
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat@JioCare Slow speed issue from last few months has not been solved, good coverage but speed is very less, too much fluctuations in speed , plan to discontinue postpaid connection..
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Dr. Yugdeep Pilania (@YUGROXX) reported from Sūrat, GujaratTired of poor internet service 😪 @JioFiberVoice @JioCare @JIOFIBER8
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सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat@reliancejio give me money back your company is poor network now in surat your network not working
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Prashant chotalia (@Drpvc) reported from Sūrat, GujaratPoorest customer care response at @reliancejio care centre at surat. @JioCare Not helping online or offline.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Ajoy Mondal (@AjoyMon74740070) reportedI am from 713409. At home, Jio network is very poor—call drops, unclear voice, almost no internet. BSNL works better in the same location. At workplace (733134), Jio 5G works well Facing this since 2018 with no resolution Kindly take action. 9239000163 @JioCare @reliancejio
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Anadi Bramh (@anadi_bram57308) reported@JioCare I don't think you have gone through my messages. You all are acting like a parrot. Again and again copy pasting the same message which was sent earlier. I have already mentioned that I need a call from your customer care executive rather than your false consolations.
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Web User (@savage_Citizen_) reported@FlipkartSupport / @AmazonHelp /@JioCare I am receiving order emails for an account controlled by a stranger using my recycled mobile number. I cannot log in to delink my email because they get the OTP. Support bots are useless. A Cyber Cell investigation is already involved.
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Garvit Asthana (@AsthanaGarvit) reportedThe ****** service is still down. @JioCare send someone to take away this **** box. Repeated failures, no resolution, and tickets being put “on hold” without my consent. This is beyond frustrating. Worst experience with @reliancejio. Want to switch now, how is @airtelindia?
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SHAIK SHAMEER (@SHAIKSH17995493) reported@JioCare iam experienced worst fiber services from jio air fiber no one reached to solve the issue frequently internet speed reduced particular evening times Really worst experience try to reach customer care but unble to connect worst service Really better to switch airtelfiber
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divyesh shah (@divyesh63291993) reported@JioCare Jio team once the schedule slot is fixed our jio internet connection was suspended for 2 days but no engineer came to visit our house.very bad and poor service by Jio
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ajaycatt (@ajaycatt07) reported@JioCare This feels misleading. Kindly provide a clear justification for this and explain why such an important limitation was not disclosed earlier. Also share the exact steps and cost required to enable 4K immediately. I expect a proper resolution at the earliest,
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gotYou (@iGottchaYou) reported@JioCare My devices were connecting on airfiber. Post relocation 2.4 Ghz option is not visible. Only 5 Gh option is there. But most of the devices support 2.4 band. Jio support says jio has stopped this band. So, I should switch to other operator if I want to connect my devices on wifi.
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KK7 (@Progana341576) reported@JioCare why is your Wi-Fi constantly down??? Please restore it
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Shatanik Mahanty (@MahantyShatanik) reported@JioCare But your app marked the issue as resolved 🫠🫠