Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Sūrat, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jul 26, 4:38 PM GMT+5:30.
- Internet (83%)
- Total Blackout (7%)
- Wi-fi (7%)
- E-mail (3%)
The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 and 394107 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 26: Problems at Reliance Jio
Reliance Jio is having issues since 02:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Wi-fi | 4 hours ago |
|
Sūrat
|
Internet | 2 days ago |
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Sūrat
|
Internet | 2 days ago |
|
Sūrat
|
Internet | 2 days ago |
|
Sūrat
|
Internet | 3 days ago |
|
Sūrat
|
3 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@caanilshekhawat @reliancejio @_MukeshAmbani With reference to Service Request Number SR00001E9FH8, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number +912613167346 is on hold as FTTx - Society permission required. Kindly provide the approval from your society
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Aman (@_Aman11_) reported from Sūrat, GujaratThere is so much issues I’m facing in internet connection in jio fiber like it seems that 100 MBPS is a joke now and even the main office doesn’t get connected for this issues , no services or return call I received, the internet is working so poorly. @JioCare @JioFiberVoice
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Brijesh Patel (@brizs07) reported from Olpād, Gujarat@reliancejio Jio internet speed is very slow. I contact customer care and complain them but there was no improvement in internet speed. ASAP please improve jio internet speed
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chetan sankaliya (@csankaliya) reported from Utrān, Gujarat@JioCare at this place internet speed to slow i have been complaint many times but no any resolution plzz solve this issue
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat@GabbbarSingh @reliancejio my network not in 5G
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat@JioCare Slow speed issue from last few months has not been solved, good coverage but speed is very less, too much fluctuations in speed , plan to discontinue postpaid connection..
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Bhavik Bheda (@bheda_bhavik) reported from Sūrat, Gujarat@GTPL_Hathway worst service ever Pls do not buy any plan from this company @ZeeBusiness @reliancejio
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Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Sūrat, Gujarat@UnionBankTweets @RBI i do a recharge in jio @JioCare its complete more then 10 days. I have talk with union bank customer care he take a complaint and but still today i didnt get my money back. And i try to call in union bank customer care more then 5/6 time but call not connect
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, GujaratSave me from the dark hustle of your office. Big Reliance claim seems to be Failing on the ground reality. My JioFiber complaint is not cured even in 5 days @reliancejio @_MukeshAmbani
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Sandesh Rawal (@SandeshRawal84) reported from Sūrat, GujaratMy hathway connection is not working and I am not able to talk with technical team also. Worst service from Hathway. My modem is not working. Please try to solve this asap, as we are working from home so it's very tough for us to survive. #complaint #plz @HathwayBrdband @JioCare
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Niraj Ojha (@NirajOj91192051) reported from Sūrat, Gujarat@reliancejio Jio 5g not working inside room Plz help Surat
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Vijay Makavana (@HiravaBoy) reported from Sūrat, GujaratJio 5G not Working on my Infinix Hot 20 5G . This phone support 12 5G band but Jio 5G not working. I have welcome offer and 5G network city @InfinixIndia @Infinix_Mobile @JioCare
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riyaz (@PariyaniRiyaz) reported from Sūrat, Gujarat@JIOFIBER8 @JioCare I need new jio fibre connection but not allowed in my area so please help me and support to me Foy new jio gigafiber connection. My society name is : suncity Residency,opp.Bhanki Stediyum Hanuman tekri, rander,surat Pincode : 395005
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Umakanta Pradhan (@Umakant79367992) reported from Sūrat, GujaratEvery day my net problem vary high 😭😭😭so I change my sim waht happened #jio family 0.24kb/sec my net speed @reliancejio @JioCare
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Shubham Nagarji (@ShubhamNagarji2) reported from Sūrat, Gujarat@JioCare I'm facing some serious issues with your network please help me ASAP.
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Ranjan Pathak (@1ranjanpathak) reported from Sūrat, Gujarat@JioCare @vishaljaiswal And if the first call is an emergency call then should we have to wait for your announcement to finish and then u connect our call till then person may die also. Which customer has asked you to start this type of announcement. and by the way it's not for only 01st call only.
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Ismail Sharif (@ismailsharif71) reported from Sūrat, Gujarat@JioCare Though your Jio Tower is only 100 mtrs. away from our flat. Speed is disgustingly slow and only 198 same record is playing. Please do something immediately. In the guise of 5G don't ignore 4G / LTE Customers. We are also paying you.
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Harish Patil (@harishpatil9511) reported from Sūrat, Gujarat@reliancejio my jio number 8888244233 I recently contacted customer care but they did not have a respectful response and my issue still has not resolved jio is a reputed company ? 😡😡😡
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Tushar Gidwani (@TusharGidwani) reported from Sūrat, GujaratHello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat
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Vijay Makavana (@HiravaBoy) reported from Athwa, GujaratWhen Moto Edge 20 get VoNR support Update? @Moto @motorolaindia @JioCare
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Rishabh Mishra (@rishabhm1121) reported@JioCare You guys are literally sick. I'm tired of your pathetic service.
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Jinit Sarda (@SardaJinit) reported@JioCare Why did you close the state? Escalation request when the issue is still not resolved? Please reopen it. @JioCare
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Rishav Kumar Jha (@Rishav_Jha_) reported@JioCare My Jio AirFiber has no usable internet. Router LED is green, but speed is only 0.04 Mbps. Google, YouTube and video calls don't work on any device. I can't even reboot the router or raise a service request in MyJio app. Please fix this ASAP. #JioAirFiber
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Maulik (@Mulikkk) reported@JioCare Dear Customer, We are facing a temporary service interruption in your area since 26-07-2026 12:13 PM, due to which services for your JioFiber Connection with JioFixedVoice Number 2617963161 may be affected. We expect this to get resolved by 26-07-2026 04:13 PM.
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LOKESH SINGH BHADORIYA (@LOKESHSINGHBH15) reported@JioCare Urgent support needed! Recharged ₹79 on wrong number 7415224529 by mistake. Txn ID: BR000CTDSL9D The wrong number is not working. Please reverse this amount or credit it to my correct Jio number. #JioCare #Help #ConsumerSupport
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RISHABHMEERUT_IND🇮🇳 (@rhgupta) reported@JioCare poor network in my home location Rishabh 9568327984 250002
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VINAY KUMAR SINGH (@VINAYKU50061578) reported@JioCare minutes to open and keeps buffering. Kindly resolve this issue as soon as possible. If the problem is not fixed, I will have to port my number to another network
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Shivam Bhutani (@ShivamBhutani) reported@JioCare still after about 10 days, there is no resolution and the charges are still being taken every day. Pathetic company. Please tell me the specific date/resolution without any generic answers, otherwise will be forced to file the complaint with the consumer forum.
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Mithilesh Zanwar (@mithilesh_z) reported@reliancejio if you are'nt able fix the network, atlst make it so bad that we give up on using our phones and finally focus on work. Location: Mandai area, Shukrawar Peth, Pune (I have already connected @JioCare and got the response saying there's a issue and going to take time)
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NITEESH NIRMAL ❤ (@NiteeshHandsum) reported@JioCare Sukhmeet just check how many times I called you and you said it will take 15 minutes. Sukhmeet and @JioCare @reliancejio just tell me one thing should I change my network with another Network.