Reliance Jio

Reliance Jio Outage Report in Sūrat, State of Gujarāt

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The latest reports from users having issues in Sūrat come from postal codes 395007 and 395005.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, State of Gujarāt

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Sūrat, State of Gujarāt 01/10/2026 04:20

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Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sūrat, State of Gujarāt

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

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City Problem Type Report Time
IndiaSūrat Phone
IndiaSūrat Internet
IndiaSūrat Phone
IndiaSūrat Wi-fi
IndiaSūrat Internet
IndiaSūrat Internet

Community Discussion

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Reliance Jio Issues Reports Near Sūrat, State of Gujarāt

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • HiravaBoy Vijay Makavana (@HiravaBoy) reported from Sūrat, State of Gujarāt

    Jio 5G not Working on my Infinix Hot 20 5G . This phone support 12 5G band but Jio 5G not working. I have welcome offer and 5G network city @InfinixIndia @Infinix_Mobile @JioCare

  • HiravaBoy Vijay Makavana (@HiravaBoy) reported from Athwa, State of Gujarāt

    When Moto Edge 20 get VoNR support Update? @Moto @motorolaindia @JioCare

  • rohit_nalanda रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, State of Gujarāt

    @GabbbarSingh @reliancejio my network not in 5G

  • pkuldip94 Kuldip khokhani (@pkuldip94) reported from Kāmrej, State of Gujarāt

    @JioCare @reliancejio When will it be my area's turn from across the country? I have been waiting and asking for help since last three years but I am not getting any resolution yet. All of India is using 5G networks now and I don't even have 4G network here! Shame on you for fooling the public.

  • Tuskisutariya **** (@Tuskisutariya) reported from Sūrat, State of Gujarāt

    @JioCare 749 plan activated and 239 both are working same time bt 5 G not working

  • ismailsharif71 Ismail Sharif (@ismailsharif71) reported from Sūrat, State of Gujarāt

    @reliancejio @JioCare Your customer care is disgusting. I just want to request for closer of old free Jio Sim 7990616667 and they took me for merry go round. Now don't tell me anything else I'm more concerned about my security just close this number permanently NOW.

  • harishpatil9511 Harish Patil (@harishpatil9511) reported from Sūrat, State of Gujarāt

    @reliancejio my jio number 8888244233 I recently contacted customer care but they did not have a respectful response and my issue still has not resolved jio is a reputed company ? 😡😡😡

  • Vaniya_Boy Yogesh Shah (@Vaniya_Boy) reported from Sūrat, State of Gujarāt

    @reliancejio I am unable to browse with mobile data due to low network. Although, there was no problem happening in voice call rather than data surfing. Please do needful for full coverage. Thank you.

  • ismailsharif71 Ismail Sharif (@ismailsharif71) reported from Sūrat, State of Gujarāt

    @JioCare Though your Jio Tower is only 100 mtrs. away from our flat. Speed is disgustingly slow and only 198 same record is playing. Please do something immediately. In the guise of 5G don't ignore 4G / LTE Customers. We are also paying you.

  • fictgamer Manish Maurya (@fictgamer) reported from Sūrat, State of Gujarāt

    @reliancejio My iphone 12 got the update of 5g and i also got the trail 5g unlimited offer but not able to use it in surat. Need some help🙃

  • NirajOj91192051 Niraj Ojha (@NirajOj91192051) reported from Bhatha, State of Gujarāt

    @reliancejio Room coverge are very bed in my area 4 g and 5 g both Plz solve issues

  • fictgamer Manish Maurya (@fictgamer) reported from Sūrat, State of Gujarāt

    @reliancejio It's not working in my area 🥲 I tried everything, I got the welcome offer , i updated my phone then also it's not working, I'm from surat gujarat

  • aka_TheCuriousG Gk (@aka_TheCuriousG) reported from Sūrat, State of Gujarāt

    @JioCare My issue is that jio's network in particular is very bad in surat , i hopefully ported from Vodafone but that was a bad decision.

  • 9979167672 sunil Vaghasiya (@9979167672) reported from Sūrat, State of Gujarāt

    @JioCare @reliancejio Rajhansh Tower Minibajar Surat 395006 Gujarat India Jio tower service is very bed. Ndd can't connect jio care This number is not working in this area +91 94277 94198 +91 91069 42769 +91 98255 92244

  • rohit_nalanda रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, State of Gujarāt

    Hello @reliancejio My no not update in 5G But I live in 5G network area ... Plz upgrade my jio number

  • NirajOj91192051 Niraj Ojha (@NirajOj91192051) reported from Sūrat, State of Gujarāt

    @reliancejio Jio 5g not working inside room Plz help Surat

  • 1ranjanpathak Ranjan Pathak (@1ranjanpathak) reported from Sūrat, State of Gujarāt

    @JioCare @vishaljaiswal And if the first call is an emergency call then should we have to wait for your announcement to finish and then u connect our call till then person may die also. Which customer has asked you to start this type of announcement. and by the way it's not for only 01st call only.

  • KheniMukund mukund kheni (@KheniMukund) reported from Sūrat, State of Gujarāt

    @JioCare I connect many times bus i do not get any solution from your end Every time i get a time periods and not get any solution at least one time

  • rohit_nalanda रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, State of Gujarāt

    @JioCare 24+ h completed Not sending jio true 5G popup in my number Plz upgrade my number in 5G network area Plz help @JioCare

  • iamparas Paras Chodvadiya (@iamparas) reported from Sūrat, State of Gujarāt

    @drsanu_singh @JioCare @reliancejio No, when I got the Jio 5G Welcome Offer, then after 5G signal came.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • chebrolu2096 Shashank Chebrolu (@chebrolu2096) reported

    Hey @JioCare @reliancejio what u wanna offer at this moment does your service also falls the same as @airtelindia ??

  • GauravRathod01 Gaurav Rathod (@GauravRathod01) reported

    @JioCare the network in my area is so weak since last week. We are facing slow Data speed and voice problems while calling.

  • Shrenik7 Shrenik Khandelwal (@Shrenik7) reported

    @JioCare Still waiting for your help!! Why do you guys make fake promises! Worst customer service ever

  • abhi_singh_29 Abhishek Singh 🇮🇳 (@abhi_singh_29) reported

    @huglenede @JioCare @reliancejio same happened with me... any problem?

  • vatsal1508 Vatsal Desai (@vatsal1508) reported

    @reliancejio i number of issues which your people have never bothered to respond to. no escalation contact details also being provided. who is the ombudsman ? i will certainly escalate and make sure you people dont take customers for a ride

  • motto1121 Mohit (@motto1121) reported

    @JioCare Mind you..with this kind of low standards of service you will lose your customers soon... @airtelindia

  • Belie21inRoger SachFed! O+ (@Belie21inRoger) reported

    What's wrong with @JioCare today. The network speed is worse today at 532455.

  • sudeepdwivedi Sudeep Dwivedi (@sudeepdwivedi) reported

    Dear SBI customer your account has been blocked and hold your Amount due to KYC Updated within 24 hours.Please contact customer care 8670009814thanks for SBI Msg from 9832802504 @TheOfficialSBI @airtelindia @reliancejio

  • Surendr60121473 Surendra Kashyap (@Surendr60121473) reported

    @JioCare @reliancejio You network is very poor Kiron ki dhani near muhana mandi jaipur Please refresh your network

  • vatsal1508 Vatsal Desai (@vatsal1508) reported

    @reliancejio jio fiber forget is most unstable. goes down multiple times every day since months. Jio care is not competent to even provide modem settings like dns. Jio care gives a fake complaint id which bo one follows up. unable to recieve and make calls on jio mobile.