Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- The most recent signal from this area was received May 15, 7:38 PM GMT+5:30.
- Internet (70%)
- E-mail (10%)
- Total Blackout (10%)
- Wi-fi (10%)
The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 and 394107 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at Reliance Jio
Reliance Jio is having issues since 02:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
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3 days ago | |
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Sūrat
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Internet | 3 days ago |
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Sūrat
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Internet | 4 days ago |
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Sūrat
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Internet | 5 days ago |
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Sūrat
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Internet | 5 days ago |
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Sūrat
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Internet | 8 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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LAWYER AVINASH JAIN (@avinashjain4ind) reported from Sūrat, Gujarat@JioCare your jio fiber is not working please send your engineer as early as possible
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Aarav (@AaravAp5130) reported from Sūrat, GujaratHow Poor service @JioCare No attention is paid to costomer's complaints i Complained Month Ago bt still Didn't Get Solution,facing Call Related issue As It Is, Plz Improve CCCall Service Atleast How Can Do Complain Again!! Sorry to Say sometimes WorstServices by u @reliancejio
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Kuldip khokhani (@pkuldip94) reported from Kāmrej, Gujarat@JioCare @reliancejio When will it be my area's turn from across the country? I have been waiting and asking for help since last three years but I am not getting any resolution yet. All of India is using 5G networks now and I don't even have 4G network here! Shame on you for fooling the public.
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Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Sūrat, Gujarat@UnionBankTweets @RBI i do a recharge in jio @JioCare its complete more then 10 days. I have talk with union bank customer care he take a complaint and but still today i didnt get my money back. And i try to call in union bank customer care more then 5/6 time but call not connect
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Bye Bye (@Sagar25687231) reported from Sūrat, GujaratBeware ! Jio Fibre is smartly ridiculing people. When your plan ends, they smartly convert it into postpaid, without asking the customer. The customer care says that you should have called us before the expiration of the plan to discontinue the service. #Unlawful @JioCare
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X Bow 🏹 (@__JaiBhartiya__) reported from Sūrat, GujaratFound in My Jio App that 1 unknown is attached to my profile... Kindly help me out @JioCare
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Niraj Ojha (@NirajOj91192051) reported from Sūrat, Gujarat@reliancejio Jio 5g not working inside room Plz help Surat
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Sunil Patil (@Kalpratna_) reported from Sūrat, Gujarat@reliancejio @JioCare know one response on my network issue query. Worthless service
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Jain Sorabh (@JainSorabh3) reported from Sūrat, Gujarat@JioCare Everything is a limit, I made a terrible mistake my paying for year now it's month lost and no solution. I want my money back now.
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Deepak Jha (@deepak_jha111) reported from Sūrat, Gujarat@JioCare Kindly advise till that time what your customer will do?
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Aman (@_Aman11_) reported from Sūrat, GujaratThere is so much issues I’m facing in internet connection in jio fiber like it seems that 100 MBPS is a joke now and even the main office doesn’t get connected for this issues , no services or return call I received, the internet is working so poorly. @JioCare @JioFiberVoice
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S.K.Kathiriya (@skkathiriya8) reported from Sūrat, Gujarat@JioCare It's 29 there was no solution for my issue I suddenly received a message that your address verification failed when no one came to verify the address. Pls. Refund my money..
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Vijay Makavana (@HiravaBoy) reported from Sūrat, GujaratJio 5G not Working on my Infinix Hot 20 5G . This phone support 12 5G band but Jio 5G not working. I have welcome offer and 5G network city @InfinixIndia @Infinix_Mobile @JioCare
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Dipak Sahebrao Birhade (@birhade_dipak) reported from Sūrat, Gujarat@ViCustomerCare @reliancejio @JioCare I Buy V! Postpaid Sim Card but network issue on my Home so i Port the V! Operator to Jio Operator After PORT V! Raised the Oustanding of Rs.45.52. Then Jio Operator is suspended my service because of oustanding I already Paid this amount of
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Harsh Patel (@iamcaharsh) reported from Sūrat, GujaratHello @JioCare My Jio fiber is not working since 2:00pm Red light continues blinking
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Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat@JioCare @reliancejio : your team has made me false commitments several times to send engineers so please focus on resolution instead.
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Prashant chotalia (@Drpvc) reported from Sūrat, GujaratPoorest customer care response at @reliancejio care centre at surat. @JioCare Not helping online or offline.
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सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat@reliancejio give me money back your company is poor network now in surat your network not working
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Shaktipada Nahak (@shaktipadanahak) reported@JioCare Your team keeps delaying day after day without giving any proper resolution. This is not the kind of service customers expect from Reliance Jio. Booking ID: NO0001DEHYVI Kindly take this seriously and resolve it urgently.
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Sachin Chaudhari (@suryachaudhary1) reported@rahuls1032 @JioCare Atleast Airtel is much better than them I have Airtel connection also at my other home For solving issue they are fast
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manu (@manvend13386994) reported@JioCare hello, plz check speed at jiofiber 911332357677. Asap , my schedule classes and meetings would be disturbed. Problem facing since yesterday evening.
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Narendra Jha (@N_jha5) reported@JioCare How much time this issue I'm facing since last month Still you guys need time? Nobody contacted me yet. No one came to check. And you are saying you guys are working. Don't worry just stuck till this month. Afterwards nobody will gonna take your service in this area. @JioCare
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_19thalphabet_ (@musings178711) reported@JioCare @reliancejio Have tried reaching customer care since days but no response!! My Jio Fibre Wi-fi not working!! No engineer visited so far...Pathetic services!! PLS RESOLVE THE ISSUE OR ELSE REFUND MY MONEY
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Goutham (@gouti1454) reportedJio changed the IR policy and disconnected the signal from last Thursday 14 May 2026. Still having valid domestic recharge active plan. Now requires specific domestic recharge plan 3599 /- to receive SMS/ signal for International roaming. @JioCare @JioHotstar
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Skieee (@Skieee0307) reported@JioCare Worst customer care service....no benefit was credited except for that 2GB data. Very disappointed #jioscam
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🕉 MAHEN PARMAR (@mahen_mz) reported@JioCare False report No one visited and got a sms issue attended and solve Wonderful team
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Anirban Roy (@anirbanroy4) reported@JioCare @jio_fiber @_MukeshAmbani Can anyone please tell us when this earliest time come for resolve the issue? I am running out of time ..
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Pranjal Agrawal (@_pranjal_agrwl) reported@JioCare Hi Team, The issue was never about slots. I received regular calls but the technicians refused to come. This is primarily because the person who came to book the connection has filled the address section wrongly, as such there is mismatch in your system