Reliance Jio outages and service status in Sūrat, Gujarat
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- The most recent signal from this area was received May 15, 7:38 PM GMT+5:30.
- Internet (70%)
- E-mail (10%)
- Total Blackout (10%)
- Wi-fi (10%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 20: Problems at Reliance Jio
Reliance Jio is having issues since 02:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
5 days ago | |
|
Sūrat
|
Internet | 5 days ago |
|
Sūrat
|
Internet | 6 days ago |
|
Sūrat
|
Internet | 6 days ago |
|
Sūrat
|
Internet | 7 days ago |
|
Sūrat
|
Internet | 9 days ago |
Nearby cities with recent reports
5 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
-
Tushar Gidwani (@TusharGidwani) reported from Sūrat, GujaratHello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat
-
Sunil Patil (@Kalpratna_) reported from Sūrat, Gujaratworst jio fiber service @reliancejio When the connection is to be given, the executive comes at home and when the problem is to be solved, then only on the phone.
-
Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, GujaratSave me from the dark hustle of your office. Big Reliance claim seems to be Failing on the ground reality. My JioFiber complaint is not cured even in 5 days @reliancejio @_MukeshAmbani
-
Sagar Babson (@sagarso19566752) reported from Sūrat, GujaratVery rubbish service @reliancejio @JioCare New Jio Fiber connectivity has been done. The network has not been coming for 20 days.There is an employee of a Jio customer whose name is Rishi,+91 78598 01642, he doesn't even talk properly. Closed the complaint without working. 🙎
-
Manan Jhaveri (@MananJhaveris) reported from Sūrat, Gujarat@reliancejio @JioCare I had applied for a connection for my office and paid the money. 2ce the appointment of the technician was given and I went there and he did not turn up. Also no one is picking up the phone now. Kindly get the problem sorted or give a refund I'll get airtel
-
Umakanta Pradhan (@Umakant79367992) reported from Sūrat, GujaratEvery day my net problem vary high 😭😭😭so I change my sim waht happened #jio family 0.24kb/sec my net speed @reliancejio @JioCare
-
Harish Patil (@harishpatil9511) reported from Sūrat, Gujarat@reliancejio my jio number 8888244233 I recently contacted customer care but they did not have a respectful response and my issue still has not resolved jio is a reputed company ? 😡😡😡
-
Dipak Sahebrao Birhade (@birhade_dipak) reported from Sūrat, Gujarat@ViCustomerCare @reliancejio @JioCare I Buy V! Postpaid Sim Card but network issue on my Home so i Port the V! Operator to Jio Operator After PORT V! Raised the Oustanding of Rs.45.52. Then Jio Operator is suspended my service because of oustanding I already Paid this amount of
-
Jain Sorabh (@JainSorabh3) reported from Sūrat, Gujarat@JioCare Given u enough opportunity please proceed with the refund now , we have buisness and we are stuck because of the pathetic service. It's the height of inconvenient we suffered
-
bikash tiwari (@jamundih) reported from Sūrat, Gujarat35 time complaint at #jio and #jiocare no one hearing our problem. There is slow internet since 105days at my current location as 804/1,DEVI PROCESSORS,GIDC SACHIN,SURAT 394230
-
hiren devganiya (@9033740275) reported from Sūrat, Gujarat@Airtel_Presence @airtelindia i need airtel black plan and I am dm to you my info but no one any person reach me you can help me? @JioCare
-
Aarav (@AaravAp5130) reported from Sūrat, Gujarat@JioCare I agree With Technical Issues But What About Ur Customer Care Services.. totally Failed In My Case.
-
Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat@reliancejio @JioCare Now three months has elapsed till the company need more time and telling me to have patience to sort out my issue . Jus a poor response
-
Niraj Ojha (@NirajOj91192051) reported from Bhatha, Gujarat@reliancejio Room coverge are very bed in my area 4 g and 5 g both Plz solve issues
-
Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@caanilshekhawat @reliancejio @_MukeshAmbani With reference to Service Request Number SR00001E9FH8, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number +912613167346 is on hold as FTTx - Society permission required. Kindly provide the approval from your society
-
Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat@JioCare The connection has resumed, now please extend my current plan to cover charges when the Internet was not working i.e 20 days since the connection was active( 10th July). You can access my account to check usage for this request. Writing becoz there is no response in DM.
-
Amrendra A Mishra (@amvra2351) reported from Sūrat, Gujarat@JioCare Just received another promise from @reliancejio: With reference to Service Request Number SR00001CFJZ7 for your JioFiber Service ID 299259674078, your appointment with Jio service engineer is scheduled at your premises on 30-07-2022 : 11:00:00.
-
Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat@JioCare @reliancejio @reliancegroup Jio network is soo poor not able to make call phone cuts after 1 ring
-
**** (@Tuskisutariya) reported from Sūrat, Gujarat@JioCare 749 plan activated and 239 both are working same time bt 5 G not working
-
Naushad Ansari (@ansarnau) reported from Sūrat, GujaratWhen will be the issue of network, call drop and low connectivity will be solved? Even unable to complaint in jio app that much bad network. Every time executive saying network will resolve within 20 days now more than 1 years gone. @JioCare @RelianceJioCare @reliancejio
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Dr.Anamika Saini (@ana_anamika95) reported@JioCare @JIOAIRFIBERIN @jio_internet Extremely frustrated with Jio AirFiber service.For the last 10+days,I’ve been continuously calling customer care day and night,leaving my work aside just to follow up.Internet is still not working properly & there is absolutely no resolution
-
Saahil (@BhagArjunBhag) reported@reliancejio @JioCare I've taken an international roaming pack for mauritius but there is no network being caught at all. It is extremely inconvenient and frustrating. Kindly help
-
MD KASHIF RAZA (@MdKashf) reported@JioCare No no you are not here to help there is no internet at my home from 4th may today it is 16 th day but my problem is not solved,your engineer team is telling not issue in device there is a backend issue, and backend team is telling not issue with backend side, so tell me what
-
Raj Mishra (@RajMishra_26) reported@airtelnews You first improve your customer service. Charging a huge amount in the name of priority support for Airtel black members is truly a joke. I am not going to pay bill this month and willing to port to @reliancejio @JioCare done with you. You should name yourself JOKE AIRTEL.
-
Dhilip Eswarawalka (@DhilipEV) reported@JioCare Worst service
-
J C (@AntiDarkPattern) reported@reliancejio @JioCare Tired of spam from @Bajaj_Finance Received call from +91 79 6580 1960 Time 627pm Date 19 May 2026 Hope this can be raised as a complaint. I am on full DND yet bajaj says I am not on DND.
-
Mehebubur Rahman (@MehebuburX) reportedWorst experience with @reliancejio. Using a new SIM since May 16th with no 5G activation after multiple fake deadlines from support. Plus, local network service is incredibly poor despite my repeated complaints. Please fix this immediately! @JioCare 📶❌ #JioDown #JioNetwork
-
Sachin Bhandwalkar (@sachin_public) reported@JioCare This kind of service is careless and unacceptable. If your team cannot install it today, just say it clearly so I can cancel right now and switch to Airtel instead of wasting more time. Order ID: N00001DC5URC SR No: SR0000364M57 Need a clear confirmation NO @reliancejio @JioCare
-
Ashok A (@AshokA81036599) reported@JioCare Please arrange to refund my monthly bill charges, because jio is not provide the support, also not able to speak customer care (18008969999) regarding this. No update why engineer visit is late. We are paying money to #jio, we are expecting service. I don't want to continue jio.
-
Taniya Motiwal (@taniyamotiwal) reported@JioCare Final notice: Paid ₹4,444 upfront on May 14th for airfiber and tv installation-still nothing. Lies, ghosting, and hung-up calls. Absolute harassment and deficiency of service. Solve this immediately or I'm pursuing legal action. Order: NO0001DGCOTI SR: SRO000365DDR