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Reliance Jio outages and service status in Sūrat, Gujarat

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jun 12, 10:30 AM GMT+5:30.
  • 58% Internet (58%)
  • 17% Wi-fi (17%)
  • 17% Phone (17%)
  • 8% Total Blackout (8%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 14: Problems at Reliance Jio

Reliance Jio is having issues since 10:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Internet 3 days ago
Sūrat Internet 3 days ago
Sūrat Internet 4 days ago
Sūrat Internet 4 days ago
Sūrat Phone 4 days ago
Sūrat Phone 9 days ago

Nearby cities with recent reports

Sūrat

5 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • AaravAp5130
    Aarav (@AaravAp5130) reported from Sūrat, Gujarat

    @JioCare I agree With Technical Issues But What About Ur Customer Care Services.. totally Failed In My Case.

  • HMaiwala
    Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat

    @JioCare The connection has resumed, now please extend my current plan to cover charges when the Internet was not working i.e 20 days since the connection was active( 10th July). You can access my account to check usage for this request. Writing becoz there is no response in DM.

  • JainSorabh3
    Jain Sorabh (@JainSorabh3) reported from Sūrat, Gujarat

    @JioCare Given u enough opportunity please proceed with the refund now , we have buisness and we are stuck because of the pathetic service. It's the height of inconvenient we suffered

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    Switch to @Airtel_Presence as received bad experience from @JioCare from #Jiopostpaidplus plan,

  • MananJhaveris
    Manan Jhaveri (@MananJhaveris) reported from Sūrat, Gujarat

    @reliancejio @JioCare I had applied for a connection for my office and paid the money. 2ce the appointment of the technician was given and I went there and he did not turn up. Also no one is picking up the phone now. Kindly get the problem sorted or give a refund I'll get airtel

  • HMaiwala
    Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat

    @reliancejio @JioCare disconnection since 10th July, shared usage statement with your team to prove. My resolution date has been extended to 22, 26 ,27th and today to 1st August. My plans ends on 12th Aug. called..mailed... I think it is time for #goodbyeJio.

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @JioCare With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00. Abhi tak koi engineer aaya nahi he

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    Hey @reliancejio my jio network is not stable plz help @JioCare

  • Krishulv
    सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat

    @reliancejio dear jio why you doing frod with customer here your network and calling systems is hack...how do I work without net n calling system

  • HiravaBoy
    Vijay Makavana (@HiravaBoy) reported from Athwa, Gujarat

    When Moto Edge 20 get VoNR support Update? @Moto @motorolaindia @JioCare

  • Riddhesh91188
    Riddhesh Sadariwala (@Riddhesh91188) reported from Sūrat, Gujarat

    Facing issues again, nothing loads on the cellular network @JioCare @reliancejio

  • TusharGidwani
    Tushar Gidwani (@TusharGidwani) reported from Sūrat, Gujarat

    Hello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat

  • creativocamaal
    Creativo Camaal (@creativocamaal) reported from Sūrat, Gujarat

    @JioCare My mobile 8169641717 no network at Ranawad Khatriwad Golwad Surat though it was full last year. Alternate no 8691891989

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @caanilshekhawat @reliancejio @_MukeshAmbani With reference to Service Request Number SR00001E9FH8, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number +912613167346 is on hold as FTTx - Society permission required. Kindly provide the approval from your society

  • Jitendr14302402
    Jitendra Bharti (@Jitendr14302402) reported from Sūrat, Gujarat

    Since 20days and the problem of network getting off continues..@JioCare @airtelindia

  • Umakant79367992
    Umakanta Pradhan (@Umakant79367992) reported from Sūrat, Gujarat

    Every day my net problem vary high 😭😭😭so I change my sim waht happened #jio family 0.24kb/sec my net speed @reliancejio @JioCare

  • Pulkitcoolhoney
    Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat

    @JioCare @reliancejio @reliancegroup Jio network is soo poor not able to make call phone cuts after 1 ring

  • urdiips
    Dipesh Shah (@urdiips) reported from Sūrat, Gujarat

    I'm thinking to switch mobile operator @airtelindia to @reliancejio due to me and my family suffering Internet issues since last week. Hey @reliancejio, Please show me some reasonable postpaid family plan.

  • iamcaharsh
    Harsh Patel (@iamcaharsh) reported from Sūrat, Gujarat

    Hello @JioCare My Jio fiber is not working since 2:00pm Red light continues blinking

  • KamalMi33669986
    Kamal Mishra (@KamalMi33669986) reported from Sūrat, Gujarat

    Facing very bad internet connectivity issues nowadays with @reliancejio please fix this.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • shanuuuz
    Nilesh verma (@shanuuuz) reported

    @JioCare Repeated complaints are being closed without any resolution, while the issue remains unresolved. This is unacceptable. Please address the problem instead of closing tickets without action. @reliancejio #JioCare #CustomerRights

  • mrudulD
    Mrudul Deshpande (@mrudulD) reported

    Submitted the relocation request with device collected from base location on 06.06.2026 with relocation scheduled on 10.06.2026. Still no person called or messaged regarding the same. 5 days have passed. Pathetic service by Jio. @JioCare

  • Anooppabby
    AP (@Anooppabby) reported

    @JioCare Canned version of a reply that you give everytime to your customers. My bad that I thought Jio is a real telecom company. @TRAI

  • Nick_N_Shah
    nick (@Nick_N_Shah) reported

    @JioCare Neha Pls help me, as per the details provided I was supposed to get the update for SR000038CAAR in few hours but that has already passed now. No update, No #jiorefund progress. So many no. of SR = delay refund = no claritY on refund. HELP ME & SAY THE TRUTH NOW

  • AdityaSinghai17
    Aditya Singhai 🇮🇳 (@AdityaSinghai17) reported

    @JioCare @TRAI (Engineer - Shubh Kahar - +919244822947) Misleading customers in the name of the Jio brand is unacceptable. Extremely disappointed with the service. Please resolve this immediately.

  • DelhiTheekHogi
    Delhi Theek karwayege (@DelhiTheekHogi) reported

    @GevendraV33352 @JioCare What is your location? This not good at all. Very bad

  • srst784
    Swastik (@srst784) reported

    @adit_8981 @JioCare I'm having the same issue, did it get resolved for you?

  • Emtiyaz31377199
    Md Imtiyaz (@Emtiyaz31377199) reported

    Hey @JioCare Wht about our area no network no Internet specialy @JioCare How many times we talk about but still is same Why @JioCare Hiranpur (pin 816104 )

  • Sakshammehraa
    Saksham Mehra (@Sakshammehraa) reported

    @JioCare Complaint raised at 16:00. Got SMS for technician visit 21:00–22:00 (SR000038EUSD). Technician called repeatedly at 17:00, said he’d come in 30 mins, then blocked my number. Customer care promised resolution by 21:00. No visit, no fix, now rescheduled. Very poor service.

  • Shiva11653494
    Shiva_sheev (@Shiva11653494) reported

    @JioCare For the last 2 weeks, very very poor Jio network coverage inside our home. We are unable to receive calls properly due to weak/no signal. Everyone in my family uses Jio network and faces the same issue.