1. Home
  2. Companies
  3. Reliance Jio
  4. Sūrat
Reliance Jio

Reliance Jio outages and service status in Sūrat, Gujarat

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 88% Internet (88%)
  • 13% Phone (13%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

September 1: Problems at Reliance Jio

Reliance Jio is having issues since 05:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Internet 9 days ago
Sūrat Internet 15 days ago
Sūrat Phone 19 days ago
Sūrat Internet 24 days ago
Sūrat Internet 25 days ago
Sūrat Internet 28 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • bhadreshv1993
    ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujarat

    @JioCare @JioCare @TRAI my jio number is 9022906300. i am located from surat 394101. I have been watching for a long time now that the internet is shut down from 8 to 10 o'clock at night. And for the last 3 days I have been trying to call in customer care but there is no contact.

  • HMaiwala
    Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat

    @reliancejio @JioCare disconnection since 10th July, shared usage statement with your team to prove. My resolution date has been extended to 22, 26 ,27th and today to 1st August. My plans ends on 12th Aug. called..mailed... I think it is time for #goodbyeJio.

  • Jinayp
    Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat

    @JioCare Kindly cancel the bill also if connection has been cancelled ..

  • Krishulv
    सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat

    @reliancejio give me money back your company is poor network now in surat your network not working

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    @GabbbarSingh @reliancejio my network not in 5G

  • tejcku
    Tej Narayan (@tejcku) reported from Sūrat, Gujarat

    @JioCare Please help me to get my no 9172809034

  • iamcaharsh
    Harsh Patel (@iamcaharsh) reported from Sūrat, Gujarat

    Hello @JioCare My Jio fiber is not working since 2:00pm Red light continues blinking

  • deepak_jha111
    Deepak Jha (@deepak_jha111) reported from Sūrat, Gujarat

    @JioCare Kindly advise till that time what your customer will do?

  • HiravaBoy
    Vijay Makavana (@HiravaBoy) reported from Athwa, Gujarat

    When Moto Edge 20 get VoNR support Update? @Moto @motorolaindia @JioCare

  • birhade_dipak
    Dipak Sahebrao Birhade (@birhade_dipak) reported from Sūrat, Gujarat

    @ViCustomerCare @reliancejio @JioCare I Buy V! Postpaid Sim Card but network issue on my Home so i Port the V! Operator to Jio Operator After PORT V! Raised the Oustanding of Rs.45.52. Then Jio Operator is suspended my service because of oustanding I already Paid this amount of

  • TusharGidwani
    Tushar Gidwani (@TusharGidwani) reported from Sūrat, Gujarat

    Hello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat

  • Jitendr14302402
    Jitendra Bharti (@Jitendr14302402) reported from Sūrat, Gujarat

    Since 20days and the problem of network getting off continues..@JioCare @airtelindia

  • NirajOj91192051
    Niraj Ojha (@NirajOj91192051) reported from Bhatha, Gujarat

    @reliancejio Room coverge are very bed in my area 4 g and 5 g both Plz solve issues

  • TusharGidwani
    Tushar Gidwani (@TusharGidwani) reported from Sūrat, Gujarat

    Hello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat

  • ismailsharif71
    Ismail Sharif (@ismailsharif71) reported from Sūrat, Gujarat

    @reliancejio @JioCare Your customer care is disgusting. I just want to request for closer of old free Jio Sim 7990616667 and they took me for merry go round. Now don't tell me anything else I'm more concerned about my security just close this number permanently NOW.

  • Pulkitcoolhoney
    Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat

    Hi Friends Need a Help I want to port My Jio number in other network @JioCare @reliancejio @reliancegroup i m facing network issue on my jio number & i am got getting solution from 1 month

  • PariyaniRiyaz
    riyaz (@PariyaniRiyaz) reported from Sūrat, Gujarat

    @JIOFIBER8 @JioCare I need new jio fibre connection but not allowed in my area so please help me and support to me Foy new jio gigafiber connection. My society name is : suncity Residency,opp.Bhanki Stediyum Hanuman tekri, rander,surat Pincode : 395005

  • TusharGidwani
    Tushar Gidwani (@TusharGidwani) reported from Sūrat, Gujarat

    Hello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    Hey @reliancejio my jio network is not stable plz help @JioCare

  • Drpvc
    Prashant chotalia (@Drpvc) reported from Sūrat, Gujarat

    Poorest customer care response at @reliancejio care centre at surat. @JioCare Not helping online or offline.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • venki11_k
    Venkatesh Holla (@venki11_k) reported

    @JioCare Don't send me canned response and don't try to sell jio extender. You recently disabled 5G service in nearest tower. Fix it soon.

  • mr0kaushik
    Deepak Kaushik (@mr0kaushik) reported

    @JioCare replied, can you please update on the same. And now a different person is asking me the problem again.

  • suddukumar
    SUDDU GOSWAMI (@suddukumar) reported

    @reliancejio @JioCare The internet is still not working, and when you recharged, you didn't specify that if the houses are too high, your network won't be available, or if there are trees and plants, your network won't be available. You didn't specify this condition. It's telling you this when you re

  • AshokD63184
    ASHOK DHYANI (@AshokD63184) reported

    @JioCare I need solution till EOD otherwise I will escalate this matter to Mr. Mukesh Ambani at his account @MukeshAmbani . why without installation your tracker is showing " Otder Complete, Device Actice "

  • jaideepcharak
    Jaideep Singh 🇮🇳 (@jaideepcharak) reported

    @reliancejio @JioCare I request a SIM port on 27th of July through online, KYC done and Rs. 299 charged for Self KYC Prepaid. Now that SIM is inactive on its network since 2 weeks and we were waiting for the Jio SIM at our doorstep but today when I connect the jio care,

  • rachnagaur_
    RS (@rachnagaur_) reported

    @JioCare Jio Airfibre is a scam. Please don’t purchase it. First few days it works fine then there is issue with speed and at last they disconnect the internet completely and when you call for support, they ask you to wait indefinitely

  • BeingPraveenU
    Praveen Upadhyay (@BeingPraveenU) reported

    @JioCare 🚨 Fraud alert-be cautious with Jio! If you’re in a non-metro city, think twice before paying an advance for Jio services.they may take the payment upfront,fail to provide the service due to infrastructure issues,then refuse to refund, citing their refund policy. #jio #reliance

  • imsukunasvessel
    OyeSukuna (@imsukunasvessel) reported

    @JioCare Despite raising this issue for weeks, no engineering team has visited the site to inspect the network tower or the specific location causing the speed and coverage drop. +++

  • NikhilG41695705
    Nikhil Goyal (@NikhilG41695705) reported

    @JioCare When will this get addressed? Tired of your customer support on call already

  • UmarAbuYahya
    Umar عمر (AbuYahya) (@UmarAbuYahya) reported

    @JioCare You should have some different level of shame with regards to your staff and service. Your staff Manjunath promised me a quick installation of Jio Fiber at my place, hasn’t ever responded (absolutely 0 response) after promptly taking the payment. Shows your ethics!!!