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Reliance Jio outages and service status in Sūrat, Gujarat

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Sūrat, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Aug 2, 11:50 AM GMT+5:30.
  • 88% Internet (88%)
  • 6% Wi-fi (6%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 2: Problems at Reliance Jio

Reliance Jio is having issues since 12:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Internet 7 hours ago
Sūrat Internet 2 days ago
Sūrat Internet 4 days ago
Sūrat Internet 6 days ago
Sūrat Internet 7 days ago
Sūrat Wi-fi 7 days ago

Nearby cities with recent reports

Sūrat

5 recent signals

7 hours ago

Community Discussion

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Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    @JioCare Slow speed issue from last few months has not been solved, good coverage but speed is very less, too much fluctuations in speed , plan to discontinue postpaid connection..

  • JainSorabh3
    Jain Sorabh (@JainSorabh3) reported from Sūrat, Gujarat

    @JioCare Given u enough opportunity please proceed with the refund now , we have buisness and we are stuck because of the pathetic service. It's the height of inconvenient we suffered

  • savaliyadhruvan
    Dhruvan_patel (@savaliyadhruvan) reported from Utrān, Gujarat

    Since 4 days even after repeated calls there is no resolution Jio fiber. @reliancejio @RelianceJioCare @JioCare

  • Drpvc
    Prashant chotalia (@Drpvc) reported from Sūrat, Gujarat

    Poorest customer care response at @reliancejio care centre at surat. @JioCare Not helping online or offline.

  • kishanjari130
    Kisshan Jariwaala (@kishanjari130) reported from Sūrat, Gujarat

    Pls somebody from @reliancejio help to recover my esim profile My main number is not working from last 3 days Jio care not respond. @JioCare @jio

  • Pulkitcoolhoney
    Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat

    Hi Friends Need a Help I want to port My Jio number in other network @JioCare @reliancejio @reliancegroup i m facing network issue on my jio number & i am got getting solution from 1 month

  • 1ranjanpathak
    Ranjan Pathak (@1ranjanpathak) reported from Sūrat, Gujarat

    @JioCare @vishaljaiswal And if the first call is an emergency call then should we have to wait for your announcement to finish and then u connect our call till then person may die also. Which customer has asked you to start this type of announcement. and by the way it's not for only 01st call only.

  • fictgamer
    Manish Maurya (@fictgamer) reported from Sūrat, Gujarat

    @reliancejio It's not working in my area 🥲 I tried everything, I got the welcome offer , i updated my phone then also it's not working, I'm from surat gujarat

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @reliancejio With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00. Abhi tak engineer aaya nahi he

  • brizs07
    Brijesh Patel (@brizs07) reported from Olpād, Gujarat

    @reliancejio Jio internet speed is very slow. I contact customer care and complain them but there was no improvement in internet speed. ASAP please improve jio internet speed

  • Kalpratna_
    Sunil Patil (@Kalpratna_) reported from Sūrat, Gujarat

    worst jio fiber service @reliancejio When the connection is to be given, the executive comes at home and when the problem is to be solved, then only on the phone.

  • skkathiriya8
    S.K.Kathiriya (@skkathiriya8) reported from Sūrat, Gujarat

    @reliancejio @JioCare @JioChat It's Good News That Jio Customer Support Said we Can't Resolve Your Broadband Internet Issue. Since the last 6 days I have been facing it. First they collect Money From my side to recharge the connection then Closed my internet and now no response.

  • _Aman11_
    Aman (@_Aman11_) reported from Sūrat, Gujarat

    There is so much issues I’m facing in internet connection in jio fiber like it seems that 100 MBPS is a joke now and even the main office doesn’t get connected for this issues , no services or return call I received, the internet is working so poorly. @JioCare @JioFiberVoice

  • dr_anand
    Dr.Anand Patel (@dr_anand) reported from Sūrat, Gujarat

    @TRAI @reliancejio Whom & how i contact customer care of giga fibre for very bad service? Called customer care 4-5 times but each time my call ended,failed to file complain thru Jio App,even unable to contact executive who was in charge when i installed giga fibre. 😡😡😡😡😡

  • bhadreshv1993
    ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujarat

    If the internet can be slow due to Overcrowding it should not be done even during the day Because there are very few users during the day time. @JioCare

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    Save me from the dark hustle of your office. Big Reliance claim seems to be Failing on the ground reality. My JioFiber complaint is not cured even in 5 days @reliancejio @_MukeshAmbani

  • Vaniya_Boy
    Yogesh Shah (@Vaniya_Boy) reported from Sūrat, Gujarat

    @reliancejio I am unable to browse with mobile data due to low network. Although, there was no problem happening in voice call rather than data surfing. Please do needful for full coverage. Thank you.

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    @JioCare @vikramsingh2211 What will you do after taking contact number of customer, you will tell sir how much your network bar, in which slot sim is, cache cleared or not, even after if you found that problem is in your network, you tell problem is temporarily or users base in your area is high 1/2

  • DKChoudhary151
    Dinesh Choudhary (@DKChoudhary151) reported from Sūrat, Gujarat

    Hello @reliancejio I loss my Sim card please stop my service

  • iamcaharsh
    Harsh Patel (@iamcaharsh) reported from Sūrat, Gujarat

    Hello @JioCare My Jio fiber is not working since 2:00pm Red light continues blinking

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • motiverma1986
    Moti Verma (@motiverma1986) reported

    @reliancejio Service Number SR00003CQUJJ was raised on 31st July for Jio Fiber not working but till date this is not resolved however this was raised 1 day after the issue created. @_MukeshAmbani #Ahmedabad

  • KashmirInFocus
    Kashmir eServices (@KashmirInFocus) reported

    @JioCare @JioFiber Booked #JioFiber on 25 July. Technician installed the junk box — couldn’t connect. Issue raised on 26th, only cut‑copy assurances till 31st. Another technician came, failed again, told me “wait 24 hrs, it’ll work automatically.”

  • jais93233
    Virat Kohli (@jais93233) reported

    @reliancejio You don't follow brocode,you give worst service Dost paise leta par service topnotch deta h You are not friend

  • ravi_mevada
    Ravi mevada (@ravi_mevada) reported

    @JioCare I need engineer now. To start my wifi. Not your ***** timing schedule. Send engineer now. Or provide contact details of engineer now. 😡😡😡19days gone but zero solution. @nch1915 - please take strict action on this team , because they took my money but not providing service.

  • SH45730878
    श्री (@SH45730878) reported

    @JioCare @JioCare still no resolution and update on what's going on with the issue. Looks like everyone is absolutely clueless on the status. Great going!

  • p_rangnekar
    Pruthvi Rangnekar (@p_rangnekar) reported

    @JioCare And I have replied to that over DM too, but no response. I want to cancel my @JioCare WiFi. #Jio #PoorService

  • VishalPillai1
    Vishal Pillai (@VishalPillai1) reported

    @JioCare I have done that please check and help.

  • s_savaliya95
    Sam (@s_savaliya95) reported

    @jio_fiber down almost every 3 days. 15+ days no internet in last 4 months but full bill charged every time. If service is unreliable, at least extend plan days for the downtime. Why should customers suffer? #JioFiber @JioCare

  • kalyanbzr
    Kalyanashis Mahanty (@kalyanbzr) reported

    @JioCare Beware of Jio Airfiber! Pathetic customer service. The wifi and tv failed soon after installation and I have had called the customer care 5 times, still they are not raising the issue. Now I can't even call on that number. In mails getting only system generated replies.

  • blu476
    Kundan Singh (@blu476) reported

    Dear @reliancejio @JioCare I am facing a severe network issue and trying to make u understand my issue, but no is taking it seriously. Plz do something. PH:7992215675 LOCATION - LCS RAXAUL-845305