Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 27, 11:30 AM GMT+5:30.
- Internet (71%)
- Wi-fi (14%)
- Phone (14%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 29: Problems at Reliance Jio
Reliance Jio is having issues since 01:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Wi-fi | 2 days ago |
|
Sūrat
|
Internet | 12 days ago |
|
Sūrat
|
Internet | 15 days ago |
|
Sūrat
|
Internet | 17 days ago |
|
Sūrat
|
Phone | 23 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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LAWYER AVINASH JAIN (@avinashjain4ind) reported from Sūrat, Gujarat@JioCare your jio fiber is not working please send your engineer as early as possible
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Niraj Ojha (@NirajOj91192051) reported from Sūrat, Gujarat@reliancejio Jio 5g not working inside room Plz help Surat
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Dr. Yugdeep Pilania (@YUGROXX) reported from Sūrat, GujaratTired of poor internet service 😪 @JioFiberVoice @JioCare @JIOFIBER8
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Amrendra A Mishra (@amvra2351) reported from Sūrat, Gujarat@JioCare Just received another promise from @reliancejio: With reference to Service Request Number SR00001CFJZ7 for your JioFiber Service ID 299259674078, your appointment with Jio service engineer is scheduled at your premises on 30-07-2022 : 11:00:00.
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Aarav (@AaravAp5130) reported from Sūrat, Gujarat@JioCare I agree With Technical Issues But What About Ur Customer Care Services.. totally Failed In My Case.
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Jain Sorabh (@JainSorabh3) reported from Sūrat, Gujarat@JioCare Given u enough opportunity please proceed with the refund now , we have buisness and we are stuck because of the pathetic service. It's the height of inconvenient we suffered
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Aman (@_Aman11_) reported from Sūrat, GujaratThere is so much issues I’m facing in internet connection in jio fiber like it seems that 100 MBPS is a joke now and even the main office doesn’t get connected for this issues , no services or return call I received, the internet is working so poorly. @JioCare @JioFiberVoice
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Sunil Patil (@Kalpratna_) reported from Sūrat, Gujaratworst jio fiber service @reliancejio When the connection is to be given, the executive comes at home and when the problem is to be solved, then only on the phone.
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vipul patel (@vipulmangroliya) reported from Sūrat, GujaratAfter so many compliments still there is No solution, they always ask my number and location but doing nothing, I hate this service, this might be in our country only. @reliancejio @JioCare @_MukeshAmbani
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chetan sankaliya (@csankaliya) reported from Utrān, Gujarat@JioCare at this place internet speed to slow i have been complaint many times but no any resolution plzz solve this issue
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Ranjan Pathak (@1ranjanpathak) reported from Sūrat, Gujarat@JioCare @vishaljaiswal And if the first call is an emergency call then should we have to wait for your announcement to finish and then u connect our call till then person may die also. Which customer has asked you to start this type of announcement. and by the way it's not for only 01st call only.
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Paras Chodvadiya (@iamparas) reported from Sūrat, Gujarat@drsanu_singh @JioCare @reliancejio No, when I got the Jio 5G Welcome Offer, then after 5G signal came.
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat@JioCare I have 5 connection with my family i will not wait longer, if you don't provide resolution soon, within this month.
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Brijesh Patel (@brijeshA07) reported from Olpād, Gujarat@reliancejio the worst network of jio that I feel. not only my connection but there is my family members network connection. please ASAP try to solve problems. if u not solve this problem I have no choice to change another network & also a my family members.
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Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat@reliancejio @JioCare Now three months has elapsed till the company need more time and telling me to have patience to sort out my issue . Jus a poor response
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bikash tiwari (@jamundih) reported from Sūrat, Gujarat35 time complaint at #jio and #jiocare no one hearing our problem. There is slow internet since 105days at my current location as 804/1,DEVI PROCESSORS,GIDC SACHIN,SURAT 394230
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Niraj Ojha (@NirajOj91192051) reported from Bhatha, Gujarat@reliancejio Room coverge are very bed in my area 4 g and 5 g both Plz solve issues
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@TajinderBagga @reliancejio @JioCare Your service request number is SR00001EDGX0. You will receive an update by 2022-10-12T14:36:25. To check the status of your service request using MyJio App, click Bagga ji mera to 30/09/2022 se bandh ho gaya he abhi tak engineer nahi aaya esi liye mene bandh karva Diya he
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Dinesh Choudhary (@DKChoudhary151) reported from Sūrat, GujaratHello @JioCare I loss my Sim card please stop my service
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Kamal Mishra (@KamalMi33669986) reported from Sūrat, GujaratFacing very bad internet connectivity issues nowadays with @reliancejio please fix this.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Ruturaj Rana (@RuturajRana3) reported@JioCare @reliancejio Still no JioFiber installation despite multiple calls and even visiting Jio Store Vastrapur. Payment done on 25th April (Order No. NO0001D2IGYK), but no engineer has shown up yet. Extremely frustrating service. Please resolve ASAP.
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सुमित चपराना (@Sumitgurjarrr) reported@JioCare address noida sector 167b poor network speed
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Manish Kamdar (@manish_kamdar) reported@JioCare Eight straight days and still the issue has not been resolved. I think it is better you take back your connection. I’m not interested in your lousy service.
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Vivek (@Vivek14875990) reported@JioCare Worst service experience. Nobody is understanding the issue. Same reply every time. No internet since April 15 and still no resolution. Give a confirmed resolution time today. Stop sending repeated responses. @reliancejio @JioCare
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Narendra Kumar Bhoi (@bhoi_narendra) reported@JioCare I want to cancel my jiofiber but no response, what kind of support system you have. I won't recommend jio to anyone.
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PraWIN7 (@praveendakka7) reported@JioCare Post discussion with tech on call, scheduled a technician visit to our home. Still we're facing slow internet and intermittent loss. Without information they cancelled the request.
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Kamal Dhiman (@kamal_dhiman26) reportedPathetic service, worst experience! My Jio Fiber has not been working and I have been constantly following up since 26.04.2026. Engineer visit is being rescheduled without my request/consent or knowledge. No resolution till date. Just fooling the customer. @reliancejio @JioCare
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Savitrey (@real_savitrey) reported@JioCare Dear Customer, With reference to Service Request number SR0000348NOZ for your JioFixedVoice Number connection having JioFixedVoice Number +912235xxxx, we have scheduled an appointment with a Jio service engineer at your premises on 28-Apr-2026 between 12:00:00 - 13:00:00. To tr
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HARSH RAJ (@HARSHRAJ9608) reported@JioCare Order ID NO0001D3FEEQ. Installation still pending at Madhepura. Your staff behaved very rudely and said “jo karna hai kijiye, hum aaj install nahi karenge.Also unable to connect with customer care. Extremely poor service. Either install immediately or process FULL REFUND
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SHANKAR KUMAR (@g_tilas78641) reportedHi @JioCare my SIM card has been stolen and I need to block it immediately I have UPI and multiple banking services linked to this number so it's a serious security risk I've tried calling customer care but couldn't get through Please assist urgently #Jio #SecurityAlert #SIMBlock