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Reliance Jio outages and service status in Sūrat, Gujarat

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received May 25, 4:46 PM GMT+5:30.
  • 62% Internet (62%)
  • 15% Total Blackout (15%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 27: Problems at Reliance Jio

Reliance Jio is currently having issues. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Total Blackout 2 days ago
Sūrat Internet 4 days ago
Sūrat Wi-fi 5 days ago
Sūrat E-mail 11 days ago
Sūrat Internet 12 days ago
Sūrat Internet 13 days ago

Nearby cities with recent reports

Sūrat

3 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • mahekchawla04
    Mahek Chawla (@mahekchawla04) reported from Sūrat, Gujarat

    @reliancejio @RelianceJioCare my internet is not working since two days, raised a request but your service guy marked it as solved without even coming, and calling me and telling why did i raise another request. Is this kind of behaviour what we expect from jio ?

  • Kalpratna_
    Sunil Patil (@Kalpratna_) reported from Sūrat, Gujarat

    @JioCare Still issue not resolve yet

  • deepak_jha111
    Deepak Jha (@deepak_jha111) reported from Sūrat, Gujarat

    @JioCare Kindly advise till that time what your customer will do?

  • ismailsharif71
    Ismail Sharif (@ismailsharif71) reported from Sūrat, Gujarat

    @JioCare Though your Jio Tower is only 100 mtrs. away from our flat. Speed is disgustingly slow and only 198 same record is playing. Please do something immediately. In the guise of 5G don't ignore 4G / LTE Customers. We are also paying you.

  • Krishulv
    सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat

    @reliancejio dear jio why you doing frod with customer here your network and calling systems is hack...how do I work without net n calling system

  • skkathiriya8
    S.K.Kathiriya (@skkathiriya8) reported from Sūrat, Gujarat

    @reliancejio @JioCare @JioChat It's Good News That Jio Customer Support Said we Can't Resolve Your Broadband Internet Issue. Since the last 6 days I have been facing it. First they collect Money From my side to recharge the connection then Closed my internet and now no response.

  • avinashjain4ind
    LAWYER AVINASH JAIN (@avinashjain4ind) reported from Sūrat, Gujarat

    @JioCare your jio fiber is not working please send your engineer as early as possible

  • pkuldip94
    Kuldip khokhani (@pkuldip94) reported from Kāmrej, Gujarat

    @JioCare @reliancejio When will it be my area's turn from across the country? I have been waiting and asking for help since last three years but I am not getting any resolution yet. All of India is using 5G networks now and I don't even have 4G network here! Shame on you for fooling the public.

  • NirajOj91192051
    Niraj Ojha (@NirajOj91192051) reported from Sūrat, Gujarat

    @reliancejio Jio 5g not working inside room Plz help Surat

  • ansarnau
    Naushad Ansari (@ansarnau) reported from Sūrat, Gujarat

    When will be the issue of network, call drop and low connectivity will be solved? Even unable to complaint in jio app that much bad network. Every time executive saying network will resolve within 20 days now more than 1 years gone. @JioCare @RelianceJioCare @reliancejio

  • brijeshA07
    Brijesh Patel (@brijeshA07) reported from Olpād, Gujarat

    @JioCare the slowest network is I feel that is jio network. please try to solve network issue. there is not fault of my smart phone I already checked it. there is only issue of not only mine but also a in my family jio network.

  • Drpvc
    Prashant chotalia (@Drpvc) reported from Sūrat, Gujarat

    Poorest customer care response at @reliancejio care centre at surat. @JioCare Not helping online or offline.

  • ShubhamNagarji2
    Shubham Nagarji (@ShubhamNagarji2) reported from Sūrat, Gujarat

    @JioCare I'm facing some serious issues with your network please help me ASAP.

  • amvra2351
    Amrendra A Mishra (@amvra2351) reported from Sūrat, Gujarat

    @JioCare Thanks a lot for your efforts without resolution. Now customers like me will never trouble you and your company Reliance Jio Fibre as I have already applied for refundable deposits of 6500/-and six months subscription for new plan paid on 27.6.22 operative 9/7/22.

  • Krishulv
    सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat

    @JioCare here solve your problem early morning to getting issues I can't call to anyone because your network system is not working

  • TusharGidwani
    Tushar Gidwani (@TusharGidwani) reported from Sūrat, Gujarat

    Hello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat

  • JainSorabh3
    Jain Sorabh (@JainSorabh3) reported from Sūrat, Gujarat

    @JioCare Everything is a limit, I made a terrible mistake my paying for year now it's month lost and no solution. I want my money back now.

  • Kalpratna_
    Sunil Patil (@Kalpratna_) reported from Sūrat, Gujarat

    @reliancejio @JioCare know one response on my network issue query. Worthless service

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    @JioCare 24+ h completed Not sending jio true 5G popup in my number Plz upgrade my number in 5G network area Plz help @JioCare

  • HiravaBoy
    Vijay Makavana (@HiravaBoy) reported from Athwa, Gujarat

    When Moto Edge 20 get VoNR support Update? @Moto @motorolaindia @JioCare

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • akshaym6454
    Akshay Mishra (@akshaym6454) reported

    @Airtel_Presence I paid @JioCare 3 months dues. If they resolve issue, then fine else I will get in touch with you Sourav. Thanks.

  • ChandraK01
    Chandra (@ChandraK01) reported

    Damn it is so hard to get an issue resolved with @JioCare. Won’t act on request raised on app, won’t let me chat or talk further with anyone about the issue! How are we supposed to get things done @reliancejio

  • amitsg
    amit singh (@amitsg) reported

    @reliancejio my jio-fiber connection is booked on 23rd May 2026 as order no NO0001DMT30W. Promised for 24hrs installation.But not fulfilled,reschedule for 25th,not fulfilled.Reschedule for26th,not fulfilled. There officer Mr Praveen(9286537371) doesn't pick-up mb. Worst -JIO.

  • tauk_er
    Taukeer (@tauk_er) reported

    @JioCare It has been 21days I had recharged and didn't got any service @JioCare you just broke trust on @reliancejio my mother is still in Saudia Arabia still no connection on jio sim

  • Sathish69604345
    Sathish devadiga (@Sathish69604345) reported

    @JioCare should be able to speak to a support representative when there is a billing or service issue. Kindly arrange a callback from a competent executive at the earliest and resolve my concern immediately.

  • KunalDagur5
    Kunal Dagur (@KunalDagur5) reported

    Worst internet service by @reliancejio @JioCare Time to change the Service Provider. @JioCare And worst customer service where customer representatives are calling personally and mocking.

  • darshangowdan11
    Zaraki_kenpachi (@darshangowdan11) reported

    @JioCare @ArjunBhartiya_ Same problem here even after 5g recharge i don't get the data

  • superishabh
    Rishabh Ahuja (@superishabh) reported

    @JioCare Device Samsung S24, time 6 am, 7 am, 9 am, location mentioned on screenshot. As day starts speed reduction begin. Issue persists day long in all devices types including smartphones & airfiber related too

  • VRS_FA
    VRS (@VRS_FA) reported

    @JioCare @Airtel_Presence Finally Airtel has closed the complaint Without providing any solution

  • kumarparveen767
    Kumar Parveen (@kumarparveen767) reported

    @_MukeshAmbani @ji_nita87579 @JioCare Respected Ambani, order 17555260170490764A-01. 17725443711102412A-01 Today it has been 280 days, please tell me whether the order will come or not, all Jiomart teams are representing the service and behaviour of Dhirubhai Ambani sir.