Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Aug 23, 9:00 PM GMT+5:30.
- Internet (91%)
- Phone (9%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 26: Problems at Reliance Jio
Reliance Jio is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Internet | 3 days ago |
|
Sūrat
|
Internet | 9 days ago |
|
Sūrat
|
Phone | 13 days ago |
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Sūrat
|
Internet | 18 days ago |
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Sūrat
|
Internet | 19 days ago |
|
Sūrat
|
Internet | 22 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujarat@JioCare @JioCare @TRAI my jio number is 9022906300. i am located from surat 394101. I have been watching for a long time now that the internet is shut down from 8 to 10 o'clock at night. And for the last 3 days I have been trying to call in customer care but there is no contact.
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Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat@JioCare The connection has resumed, now please extend my current plan to cover charges when the Internet was not working i.e 20 days since the connection was active( 10th July). You can access my account to check usage for this request. Writing becoz there is no response in DM.
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Dinesh Choudhary (@DKChoudhary151) reported from Sūrat, GujaratHello @reliancejio I loss my Sim card please stop my service
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Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, GujaratHi Friends Need a Help I want to port My Jio number in other network @JioCare @reliancejio @reliancegroup i m facing network issue on my jio number & i am got getting solution from 1 month
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Niraj Ojha (@NirajOj91192051) reported from Bhatha, Gujarat@reliancejio Room coverge are very bed in my area 4 g and 5 g both Plz solve issues
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Dr. Yugdeep Pilania (@YUGROXX) reported from Sūrat, GujaratTired of poor internet service 😪 @JioFiberVoice @JioCare @JIOFIBER8
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Deepjariwala (@Deepjariwala9) reported from Sūrat, Gujarat@reliancejio Thik se 3G internet speed bhi nahi dete or 5g launch karne chale.. Worst internet speed i have ever seen on jio. No-7359164646 , location - udhna Surat
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Brijesh Patel (@brijeshA07) reported from Olpād, Gujarat@reliancejio the worst network of jio that I feel. not only my connection but there is my family members network connection. please ASAP try to solve problems. if u not solve this problem I have no choice to change another network & also a my family members.
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Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat@JioCare Kindly cancel the bill also if connection has been cancelled ..
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X Bow 🏹 (@__JaiBhartiya__) reported from Sūrat, GujaratFound in My Jio App that 1 unknown is attached to my profile... Kindly help me out @JioCare
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सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat@reliancejio give me money back your company is poor network now in surat your network not working
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S.K.Kathiriya (@skkathiriya8) reported from Sūrat, Gujarat@JioCare It's 29 there was no solution for my issue I suddenly received a message that your address verification failed when no one came to verify the address. Pls. Refund my money..
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Ismail Sharif (@ismailsharif71) reported from Sūrat, Gujarat@JioCare Though your Jio Tower is only 100 mtrs. away from our flat. Speed is disgustingly slow and only 198 same record is playing. Please do something immediately. In the guise of 5G don't ignore 4G / LTE Customers. We are also paying you.
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Aarav (@AaravAp5130) reported from Sūrat, GujaratHow Poor service @JioCare No attention is paid to costomer's complaints i Complained Month Ago bt still Didn't Get Solution,facing Call Related issue As It Is, Plz Improve CCCall Service Atleast How Can Do Complain Again!! Sorry to Say sometimes WorstServices by u @reliancejio
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Bye Bye (@Sagar25687231) reported from Sūrat, GujaratBeware ! Jio Fibre is smartly ridiculing people. When your plan ends, they smartly convert it into postpaid, without asking the customer. The customer care says that you should have called us before the expiration of the plan to discontinue the service. #Unlawful @JioCare
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat@JioCare 24+ h completed Not sending jio true 5G popup in my number Plz upgrade my number in 5G network area Plz help @JioCare
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Madhav Daga (@MadhavDaga2) reported from Athwa, Gujarat@reliancejio @JioCare My jio registered number - 8160847081 has not been working since the last 4 months. It is not showing the network on any of my phones. I hereby request you to kindly look into it and do the needful. Thank you! Jio Number- 8160847081 Contact- 8160535463
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Gk (@aka_TheCuriousG) reported from Sūrat, Gujarat@JioCare My issue is that jio's network in particular is very bad in surat , i hopefully ported from Vodafone but that was a bad decision.
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, GujaratHey @reliancejio my jio network is not stable plz help @JioCare
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Prashant chotalia (@Drpvc) reported from Sūrat, GujaratPoorest customer care response at @reliancejio care centre at surat. @JioCare Not helping online or offline.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Er Manpreet Singh (@manpreets308) reported@JioCare @reliancejio i told you already I am going out of city from tomorrow morning till 1st Sep and you are telling me I need to wait till 29th Aug in between if my number goes blocked due to port issue then who will be responsible for that
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Kishan Ahir | Influencer (@ikisanp) reported@JioCare is running a pure scam! U take full advance money, block a basic 5km shift, fail every single deadline, & deploy broken app that crash. UR customer support is utterly useless & full of liars. Cancel this dead service & REFUND MY HARD-EARNED MONEY NOW! @reliancejio @TRAI
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Siddhant S. (@52nd_) reported@dave95370 @JioCare Hey, I’ve been facing the same issues. In my case, ive experienced that ag this point, they don’t even care. @JioCare is not bothered on solving the issue, they’ll just give you a default reply here and nothing concrete will happen. It’s so frustrating.
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gaurav kumar agrawall (@binggaurav98) reportedvery bad service and internet issues is very ******* in night @JioCare
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Raval Update (@ravalupdate) reported@JioCare @reliancejio @JioCare My JioFiber has been down since 5 PM on 25/08/2026. First, I was told 11:41 PM, then 7:41 PM on 26/08. I received the same update again this morning. We have a 45-member news team—how can we work without internet? Please restore urgently. #JioFiber
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Soul of Steel (@Romankingx) reported@JioCare Jio fiber is not working .No light is blinking in router,Internet works ,but set top box is not working .The video in any application like YouTube Jio hot star gets stuck but the video goes on playing and your customer executive is clue less over the call.
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Yash (@rankayash21) reported@reliancejio @JioCare @PrimeVideo Such a bad experience even after paying i have to hassle with this issue and not able to enjoy subscription. Please do the needful and solve issues at your end so the customer get the required service.
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Rajat (@abeyaaaaaar) reported@Imadvika1 @JioCare Jio is getting worst
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Gautham panwar (@Gauthampanwar) reported@JioCare and the service is still completely unavailable. I want this escalated to the Appellate Authority. I also want the applicable billing adjustment for the period during which the service has been unavailable.
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Agent 47 (@RaavanSubaz) reportedHey @JioCare, internet's been down since Aug 24 (SR: SR00003EYY8R). Complaint filed Aug 25, service promised Aug 26, and now a message says it'll take until Aug 31 to fix?! That’s a full week of dead service paid out of pocket. Please escalate and resolve this ASAP! @TRAI.