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Reliance Jio outages and service status in Sūrat, Gujarat

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Sūrat, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jun 10, 10:22 PM GMT+5:30.
  • 57% Internet (57%)
  • 14% Wi-fi (14%)
  • 14% Phone (14%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 10: Problems at Reliance Jio

Reliance Jio is having issues since 05:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Internet 48 minutes ago
Sūrat Phone 1 hour ago
Sūrat Phone 5 days ago
Sūrat Wi-fi 9 days ago
Sūrat Internet 9 days ago
Sūrat Internet 11 days ago

Nearby cities with recent reports

Sūrat

3 recent signals

48 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • amvra2351
    Amrendra A Mishra (@amvra2351) reported from Sūrat, Gujarat

    @JioCare Thanks a lot for your efforts without resolution. Now customers like me will never trouble you and your company Reliance Jio Fibre as I have already applied for refundable deposits of 6500/-and six months subscription for new plan paid on 27.6.22 operative 9/7/22.

  • MadhavDaga2
    Madhav Daga (@MadhavDaga2) reported from Athwa, Gujarat

    @reliancejio @JioCare My jio registered number - 8160847081 has not been working since the last 4 months. It is not showing the network on any of my phones. I hereby request you to kindly look into it and do the needful. Thank you! Jio Number- 8160847081 Contact- 8160535463

  • Kalpratna_
    Sunil Patil (@Kalpratna_) reported from Sūrat, Gujarat

    @JioCare Still issue not resolve yet

  • AaravAp5130
    Aarav (@AaravAp5130) reported from Sūrat, Gujarat

    @JioCare I agree With Technical Issues But What About Ur Customer Care Services.. totally Failed In My Case.

  • HMaiwala
    Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat

    @JioCare @reliancejio : your team has made me false commitments several times to send engineers so please focus on resolution instead.

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    @JioCare I have 5 connection with my family i will not wait longer, if you don't provide resolution soon, within this month.

  • Kalpratna_
    Sunil Patil (@Kalpratna_) reported from Sūrat, Gujarat

    worst jio fiber service @reliancejio When the connection is to be given, the executive comes at home and when the problem is to be solved, then only on the phone.

  • SandeshRawal84
    Sandesh Rawal (@SandeshRawal84) reported from Sūrat, Gujarat

    @JioCare He is saying that we will give connection in next week. But this commitment is broken Please give contact no. I need to talk My television is on off mode from 1 month.

  • Shubham00097496
    ShubhamDeore (@Shubham00097496) reported from Sūrat, Gujarat

    Hlo jio I have issues your network connection since long time whenever I call in jio then jio care advisor is tell one thing we r upgrade our service I Twitte for my issued plz solved it @reliancejio @MukeshAmbaniOf

  • deepak_jha111
    Deepak Jha (@deepak_jha111) reported from Sūrat, Gujarat

    @JioCare Kindly advise till that time what your customer will do?

  • bhadreshv1993
    ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujarat

    If I make a call to Customer Care, my call is automatically rejected. What I know is that this is the best network in India. When we recharged the plan we were not told in any way that the internet could be shut down at night. and i’ve been tweet for the last 3 days. @JioCare

  • SandeshRawal84
    Sandesh Rawal (@SandeshRawal84) reported from Sūrat, Gujarat

    My hathway connection is not working and I am not able to talk with technical team also. Worst service from Hathway. My modem is not working. Please try to solve this asap, as we are working from home so it's very tough for us to survive. #complaint #plz @HathwayBrdband @JioCare

  • HMaiwala
    Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat

    @reliancejio @JioCare disconnection since 10th July, shared usage statement with your team to prove. My resolution date has been extended to 22, 26 ,27th and today to 1st August. My plans ends on 12th Aug. called..mailed... I think it is time for #goodbyeJio.

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @JioCare @reliancejio With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-10-04:17:00:00.

  • 1ranjanpathak
    Ranjan Pathak (@1ranjanpathak) reported from Sūrat, Gujarat

    @JioCare @vishaljaiswal And if the first call is an emergency call then should we have to wait for your announcement to finish and then u connect our call till then person may die also. Which customer has asked you to start this type of announcement. and by the way it's not for only 01st call only.

  • jamundih
    bikash tiwari (@jamundih) reported from Sūrat, Gujarat

    35 time complaint at #jio and #jiocare no one hearing our problem. There is slow internet since 105days at my current location as 804/1,DEVI PROCESSORS,GIDC SACHIN,SURAT 394230

  • Jinayp
    Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat

    @JioCare Kindly cancel the bill also if connection has been cancelled ..

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @oldmonksays_ @reliancejio @GoI_MeitY Your service request number is SR00001EDGX0. You will receive an update by 2022-10-12T14:36:25. To check the status of your service request using MyJio App Disconnect karava diya hai mene

  • Krishulv
    सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat

    @JioCare here solve your problem early morning to getting issues I can't call to anyone because your network system is not working

  • NirajOj91192051
    Niraj Ojha (@NirajOj91192051) reported from Sūrat, Gujarat

    @reliancejio Jio 5g not working inside room Plz help Surat

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • connectsaksham
    Saksham Srivastava (@connectsaksham) reported

    I took new @reliancejio fiber connection, it was promised that that on second recharge i’ll get 1 month free + 150 cashback. I also received sms for same but after recharge validity only shows for 1 month only. No one from customer care responds even, pathetic service @JioCare

  • Swapnilk63
    Swapnilk63 (@Swapnilk63) reported

    @JioCare Guys will you reply me I already share all details @JioCare worst service ever I'll switch to @airtelindia now !!!

  • shyamcdubai
    shyam sundar (@shyamcdubai) reported

    @reliancejio @JioCare I HAD BAD EXPERIENCE WITH JIO TEAM , I NEVER SEEN IN MY LIFE , DEAR AMBANI WHERE ARE YOU MAN , APPOINTING USELESS WORKER WHERE HAVE U GONE MAN. THEY ATE MY MONEY TILL DATE NOT REFUNDED. #YYO..... AMBANI WHERE ARE U ????

  • DrupalBaba
    Ashish Singh (@DrupalBaba) reported

    @JioCare I recently had an open complaint on my account that has now been resolved. As communicated, I'm following up to request a validity extension for the inconvenience & time lost. I'd appreciate your help with this.

  • sagar_mundhada
    Ar.Sagar Mundhada (@sagar_mundhada) reported

    @JioCare Dear Customer, Our representative Rani Chechre (Mob- 9226053828) will contact you for an appointment. Please share OTP 783702 with the representative only AFTER Booking Reference Number or Order Registration Number (ORN) is generated. Thank You, Team JioFiber

  • an_unknown_wish
    AKSinha (@an_unknown_wish) reported

    @JioCare It has become mission critical for my life now. Dialed 100s of phones not reaching anywhere. The support representative left the office for my home three days back but still not reached my home which is just 15KMs away.All fast service claims are fake.

  • SheikhAnasIYC
    Sheikh Anas 🇮🇳 (@SheikhAnasIYC) reported

    The network works fine when there is power, but as soon as the electricity goes out, the network vanishes too, leaving villagers unable to communicate with one another for hours. Is this the kind of service Jio offers? @reliancejio @JioCare

  • AR_010
    AR (@AR_010) reported

    @JioCare JioFiber broadband has been down for over 72hours. Multiple follow-ups have yielded no resolution or clear update. This prolonged outage is unacceptable and is impacting my work. Please arrange immediate support and share an ETA for resolution. Complaint No: SR000037RB51

  • sravanreddy0507
    Sravan Reddy (@sravanreddy0507) reported

    @JioCare @JioCare Now I am being told that no service slot is available. This is not a routine service request—it is a safety hazard involving a cable near 11kV electrical infrastructure. If an incident occurs despite repeated complaints and missed commitments, who will be accountable?

  • manjuv_19
    Manjunatha V (@manjuv_19) reported

    @JioCare @reliancejio After DM also There is no response from your side regarding network issue in pavagada town karnataka this is worst network