Reliance Jio

Reliance Jio Outage Report in Sūrat, State of Gujarāt

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, State of Gujarāt

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Sūrat, State of Gujarāt 02/04/2026 11:05

February 04: Problems at Reliance Jio

Reliance Jio is having issues since 09:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sūrat, State of Gujarāt

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

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City Problem Type Report Time
IndiaSūrat Total Blackout
IndiaSūrat Internet
IndiaSūrat Internet
IndiaSūrat Total Blackout
IndiaSūrat Internet
IndiaSūrat Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sūrat, State of Gujarāt

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • RDRavidham आर डी रविद्याम (@RDRavidham) reported from Sūrat, State of Gujarāt

    Dear @reliancejio @JioCare I am Frome Surat Gujarat plz sir my jio network is next 10 days internet speed very slow Please solve this problem 🙏🙏 🙏

  • pankajdgamer PANKAJ OJHA (@pankajdgamer) reported from Bhatha, State of Gujarāt

    @JioCare facing worst network connectivity and Internet services since August 2019. Everytime your customer service representative says that we are improving our network coverage in your area but can't give any assurance with date.

  • kukadiyaravi_rk Kukadiya Ravi (@kukadiyaravi_rk) reported from Sūrat, State of Gujarāt

    Eprox Timing Please Send Me for a network connectivity issue @JioCare @reliancejio @DoT_India

  • pankajdgamer PANKAJ OJHA (@pankajdgamer) reported from Bhatha, State of Gujarāt

    @JioCare @reliancejio The problem is with indoor network connectivity.

  • kannaujiyapan Pankaj Kannaujiya (@kannaujiyapan) reported from Sūrat, State of Gujarāt

    Very Poor Network @reliancejio & @airtelindia Some time it is very irritating to use mobile🥵

  • stanley_47 stanley gamit (@stanley_47) reported from Kāmrej, State of Gujarāt

    Worst network in last few months. Quality decrease day by day. उम्मीद हार चुका हूँ @reliancejio से । ओर @JioCare तो जुठ पे जुठ ।। @JioCare says we are working on new site .since 2016. I have 5 connections. I'm family now last hope @airtelindia #port 7016823206

  • kukadiyaravi_rk Kukadiya Ravi (@kukadiyaravi_rk) reported from Sūrat, State of Gujarāt

    The coverage in our area very poor, we have to go out from home just for attaining call. Nd the most things is indoor network problem.@JioCare @reliancejio @TRAI @DoT_India

  • pranesh07 Pranesh Patel (@pranesh07) reported from Sūrat, State of Gujarāt

    @JioCare please check your network, my net speed is below threshold speed as per your application test

  • ErRAJA_1991 Chowkidar PATEL ASHISH (@ErRAJA_1991) reported from Sūrat, State of Gujarāt

    but many times faced issue of slow speed.And after that my 3rd rechrge done this month i am facing it continues. Its not working proprly. Can you be plz honest to provide the proper service as u provided me when i was new customer.Els let me go back to @airtelindia @reliancejio

  • ketan_bagrecha ketan bagrecha (@ketan_bagrecha) reported from Sūrat, State of Gujarāt

    @reliancejio @JioCare @DoT_India last month to be with jio. Worst network. Next month port out from jio. No services. Low network worst then 2g. No solutions from jio. Many complaints zero response. Waste of money. No difference earlier reliance now jio.

  • KrunalDomadiya krunal domadiya (@KrunalDomadiya) reported from Utrān, State of Gujarāt

    I urge you please maintain well telecom network. I complained several time but no response from company. Also not registered complains. It is critical time.please do needful to be connected to home. Please keep action @JioCare @reliancejio

  • VISHALSHAH1177 VISHAL (@VISHALSHAH1177) reported from Sūrat, State of Gujarāt

    If you can't resolve problem of jiocloud then either make seperate department of customer care for jio cloud or stop all the other services of jio...after mentioning the problem they are again repeating that...worst kind of service by jio @JioCare @reliancejio @reliancegroup

  • ketan_bagrecha ketan bagrecha (@ketan_bagrecha) reported from Sūrat, State of Gujarāt

    @JioCare @reliancejio @airtelindia worst network lose much business because of one way talks from jio. my customer couldnt contact because of not reachable . Thanks to airtel for connecting me thru another number. Port out from jio.

  • Mizzy444 Minilkumar Rathod (@Mizzy444) reported from Rānder, State of Gujarāt

    @reliancejio Respected Jio team, it's really disturbing to see consistency in service(network) within range of 10 km from my location! @JioCare When we pay for 4G, it is not just speed, we expect consistency in your service!

  • VISHALSHAH1177 VISHAL (@VISHALSHAH1177) reported from Sūrat, State of Gujarāt

    @reliancejio @JioCare There is bug in jiocloud app.. When i try to login with my number new account is created...what about my old account..all data stored there....Need solution on urgent basis as i am not able to access my data stored on cloud..

  • kukadiyaravi_rk Kukadiya Ravi (@kukadiyaravi_rk) reported from Sūrat, State of Gujarāt

    Address b-8/302 Opera royal kholvad road pasodara surat Gujarat Pincode 394185 Network issue not solve Contact me on 8000062529 @JioCare @reliancejio

  • VISHALSHAH1177 VISHAL (@VISHALSHAH1177) reported from Sūrat, State of Gujarāt

    Still not get solution for my query about jiocloud...@JioCare @reliancejio

  • anujagarwala3 Anuj Agarwala (@anujagarwala3) reported from Sūrat, State of Gujarāt

    It’s been more than 24hrs haven’t received any update from your @JioCare team @DoT_India please help

  • VISHALSHAH1177 VISHAL (@VISHALSHAH1177) reported from Sūrat, State of Gujarāt

    Its been 10 days now... I have shared all details to jiocare but still there is no response from jiocare... Quite disspointing service from Jio...never thought of such bad customer service## @JioCare @reliancejio #jio #reliancejio

  • VISHALSHAH1177 VISHAL (@VISHALSHAH1177) reported from Sūrat, State of Gujarāt

    @reliancejio @JioCare Jio should take care of customer complain of jio's other sevices like jiocloud...i am suffering from lost of data from last one month...every time i connect customer care they reply only that we will working on it... #disspointment #jio #reliance #jiocare

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • SONU_BIHARI_BOY ★ṨoŇu Ҝuᴍสr★ ( THE BIHARI BOY) (@SONU_BIHARI_BOY) reported

    @JioCare plz improve your network guys?

  • mayurgurav Mayur Gurav (@mayurgurav) reported

    @reliancejio SR000017ATSP I did not reschedule . your engineer was not carrying the equipments to fix the issue.Expecting honesty from your team.I m losing my precious tym and i alrdy paid in advance .now you will not give me extra hours? @JioCare #poorsupport #jio #jionetwork

  • vikaspyare15 VIKAS KUMAR (@vikaspyare15) reported

    @JioCare I do know the limitations but right now I am on the rooftop and there is no apparent obstruction that can reduce the strength of the network signal.

  • kshitij_kotak Real Kshitij M Kotak ↗️ (@kshitij_kotak) reported

    Appreciation #reliancejio, for excellent service, particularly social media team. I reported problem @ 8am today for STB issue, they followed up to understand with 3 Twitter messages. Received a call from them @ 7pm to check if problem resolved. VOILA! Done.

  • ssaraf77 Sandy (@ssaraf77) reported

    @JioCare Still complete blackout. COMPLETE BLACK OUT

  • amaresh_micheti Amaresh Micheti (@amaresh_micheti) reported

    @reliancejio As you are stopped production of Jio Fi, here we are from remote villages, we require Fi, in black market it is saying Rs.6000, without Fi I'm unable to study, I'm facing problem, please send me one Fi at regular price @JioCare #jiofi

  • Murali67464867 Murali.K.R (@Murali67464867) reported

    @JioCare @GAURAVY48421089 Thank u bro to support if believe this net work after died then dr will come see the died Body most of the time call never Gos because of net work

  • Crickoholic Crickoholic (@Crickoholic) reported

    @JioCare facing issues with my internet connection. Please help.

  • Murali67464867 Murali.K.R (@Murali67464867) reported

    @JioCare I don't no y ur ask me my no in area ever one as same problem how can collect so many no they no caring but iam caring due I had payed u jio is not give free net work

  • PratimC74233397 Pratim Chakraborty (@PratimC74233397) reported

    @JioCare West Bengal Address Daspur Pin 721211 Jio Network has not been able to get any bad towers since October 28to today Per day 1.5 gb net is being lost I am not getting any network coverage What kind of fuking network is thisPlease help me or I will be forced to live