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Reliance Jio

Reliance Jio outages and service status in Sūrat, Gujarat

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Sūrat, including 1 direct report.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received May 13, 10:51 AM GMT+5:30.
  • 75% Internet (75%)
  • 13% Total Blackout (13%)
  • 13% Wi-fi (13%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 13: Problems at Reliance Jio

Reliance Jio is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Internet 4 hours ago
Sūrat Internet 3 days ago
Sūrat Internet 4 days ago
Sūrat Total Blackout 5 days ago
Sūrat Internet 10 days ago
Sūrat Wi-fi 16 days ago

Nearby cities with recent reports

Sūrat

4 recent signals

4 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • HiravaBoy
    Vijay Makavana (@HiravaBoy) reported from Athwa, Gujarat

    When Moto Edge 20 get VoNR support Update? @Moto @motorolaindia @JioCare

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @JioCare @reliancejio With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-10-04:17:00:00.

  • bheda_bhavik
    Bhavik Bheda (@bheda_bhavik) reported from Sūrat, Gujarat

    @GTPL_Hathway worst service ever Pls do not buy any plan from this company @ZeeBusiness @reliancejio

  • pandav_devang
    Pandav Devang (@pandav_devang) reported from Sūrat, Gujarat

    Hello, @reliancejio Take a little care, because you are going to connect by being the user port of @airtelindia and #VI .Due to which there should not be any problem in your network. And all of us should take care of the old customer so that there is no problem. #Pricehike

  • sagarso19566752
    Sagar Babson (@sagarso19566752) reported from Sūrat, Gujarat

    Very rubbish service @reliancejio @JioCare New Jio Fiber connectivity has been done. The network has not been coming for 20 days.There is an employee of a Jio customer whose name is Rishi,+91 78598 01642, he doesn't even talk properly. Closed the complaint without working. 🙎

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @reliancejio With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00. Abhi tak engineer aaya nahi he

  • 9033740275
    hiren devganiya (@9033740275) reported from Sūrat, Gujarat

    @Airtel_Presence @airtelindia i need airtel black plan and I am dm to you my info but no one any person reach me you can help me? @JioCare

  • DKChoudhary151
    Dinesh Choudhary (@DKChoudhary151) reported from Sūrat, Gujarat

    Hello @reliancejio I loss my Sim card please stop my service

  • KamalMi33669986
    Kamal Mishra (@KamalMi33669986) reported from Sūrat, Gujarat

    Facing very bad internet connectivity issues nowadays with @reliancejio please fix this.

  • amvra2351
    Amrendra A Mishra (@amvra2351) reported from Sūrat, Gujarat

    @JioCare Thanks a lot for your efforts without resolution. Now customers like me will never trouble you and your company Reliance Jio Fibre as I have already applied for refundable deposits of 6500/-and six months subscription for new plan paid on 27.6.22 operative 9/7/22.

  • harishpatil9511
    Harish Patil (@harishpatil9511) reported from Sūrat, Gujarat

    @reliancejio my jio number 8888244233 I recently contacted customer care but they did not have a respectful response and my issue still has not resolved jio is a reputed company ? 😡😡😡

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    Switch to @Airtel_Presence as received bad experience from @JioCare from #Jiopostpaidplus plan,

  • brijeshA07
    Brijesh Patel (@brijeshA07) reported from Olpād, Gujarat

    @reliancejio the worst network of jio that I feel. not only my connection but there is my family members network connection. please ASAP try to solve problems. if u not solve this problem I have no choice to change another network & also a my family members.

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    @JioCare hey reliance jio Your network is very poor very slow Plz update your network @reliancejio

  • urdiips
    Dipesh Shah (@urdiips) reported from Sūrat, Gujarat

    I'm thinking to switch mobile operator @airtelindia to @reliancejio due to me and my family suffering Internet issues since last week. Hey @reliancejio, Please show me some reasonable postpaid family plan.

  • amvra2351
    Amrendra A Mishra (@amvra2351) reported from Sūrat, Gujarat

    @JioCare Just received another promise from @reliancejio: With reference to Service Request Number SR00001CFJZ7 for your JioFiber Service ID 299259674078, your appointment with Jio service engineer is scheduled at your premises on 30-07-2022 : 11:00:00.

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    @JioCare Issue from more than 2 months not called temporary.Increasing users is not problem u should have to look for that also,if users are more in our area & we have not getting good speed than you have not taking less amount of recharge,we are paying same as users experience good speed

  • ShubhamNagarji2
    Shubham Nagarji (@ShubhamNagarji2) reported from Sūrat, Gujarat

    @JioCare I'm facing some serious issues with your network please help me ASAP.

  • birhade_dipak
    Dipak Sahebrao Birhade (@birhade_dipak) reported from Sūrat, Gujarat

    @ViCustomerCare @reliancejio @JioCare I Buy V! Postpaid Sim Card but network issue on my Home so i Port the V! Operator to Jio Operator After PORT V! Raised the Oustanding of Rs.45.52. Then Jio Operator is suspended my service because of oustanding I already Paid this amount of

  • Umakant79367992
    Umakanta Pradhan (@Umakant79367992) reported from Sūrat, Gujarat

    Every day my net problem vary high 😭😭😭so I change my sim waht happened #jio family 0.24kb/sec my net speed @reliancejio @JioCare

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • mrdileep4
    Dileep (@mrdileep4) reported

    @JioCare SR000035O109 was to be updated by 13/05/2026 8:04 AM, but not updated yet? The third deadline is over. What to do next? As per your pathetic service, Please process the refund within 24 hrs so that I can move to another service. Otherwise I will go to the consumer court. Thanks

  • Archankumar_MN
    Archankumar (@Archankumar_MN) reported

    Looks like customer service is no longer a priority — only billing and profit collection business expansion matters now. No response, no resolution, no accountability. Feels like customer support exists only in name Very disappointing & shameful support @reliancejio @JioCare

  • rahultrivedi78
    Rahul Trivedi (@rahultrivedi78) reported

    @JioCare Dear Durgesh kindly resolve my issue asap it's very urgent

  • Damuscus17
    Novocaine (@Damuscus17) reported

    @JioCare Third class network

  • satishsenthwal
    SATIISH SENTHWAL (@satishsenthwal) reported

    @JioCare Weather is always good from last 6 to 7 days why u all write false things no response from ur side no visit or no call received from ur side plz I requested from last 6 to 7 days but no solution provided et can't access the internet @jagograhakjago

  • sanghavi_nishit
    Nishit Sanghavi (@sanghavi_nishit) reported

    @JioCare Dont revert with your standard templates i need a resolution by today at any cost or else il go with a legal action very soon

  • Guy_Unknokwn_69
    Guy_Unknkown69 (@Guy_Unknokwn_69) reported

    When I open jiohotstar on mobile and it defaults to sum ******* tadka istfg @reliancejio I will lose my ****.

  • Kirty_89035
    Kirti Rao (@Kirty_89035) reported

    @JioCare Inordinate delay in refunding by deposit. Please help.

  • AmanVarma875146
    Ammu K (@AmanVarma875146) reported

    @JioCare @JioCare did you guys take care of your customer or not??? I get frustrated with your service. It's been more than a week since I not received my refund amount in my bank account.i sent many mail but no response. Refund my amount immediately.

  • sagarraj2401
    Sagar Raj (@sagarraj2401) reported

    @reliancejio @JioCare - Since morning, there is an internet outage and no one is responding on call and no engineer has been assigned to check the issue. How someone should work now ? @_MukeshAmbani