Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Sūrat, including 2 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- The most recent signal from this area was received May 15, 7:38 PM GMT+5:30.
- Internet (73%)
- E-mail (9%)
- Total Blackout (9%)
- Wi-fi (9%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 16: Problems at Reliance Jio
Reliance Jio is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
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18 hours ago | |
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Sūrat
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Internet | 18 hours ago |
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Sūrat
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Internet | 2 days ago |
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Sūrat
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Internet | 3 days ago |
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Sūrat
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Internet | 3 days ago |
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Sūrat
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Internet | 6 days ago |
Nearby cities with recent reports
7 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Dhruvan_patel (@savaliyadhruvan) reported from Utrān, GujaratSince 4 days even after repeated calls there is no resolution Jio fiber. @reliancejio @RelianceJioCare @JioCare
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Dr.Anand Patel (@dr_anand) reported from Sūrat, Gujarat@TRAI @reliancejio Whom & how i contact customer care of giga fibre for very bad service? Called customer care 4-5 times but each time my call ended,failed to file complain thru Jio App,even unable to contact executive who was in charge when i installed giga fibre. 😡😡😡😡😡
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Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat@JioCare @reliancejio : your team has made me false commitments several times to send engineers so please focus on resolution instead.
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Naushad Ansari (@ansarnau) reported from Sūrat, GujaratWhen will be the issue of network, call drop and low connectivity will be solved? Even unable to complaint in jio app that much bad network. Every time executive saying network will resolve within 20 days now more than 1 years gone. @JioCare @RelianceJioCare @reliancejio
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat@GabbbarSingh @reliancejio my network not in 5G
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Brijesh Patel (@brizs07) reported from Olpād, Gujarat@reliancejio Jio internet speed is very slow. I contact customer care and complain them but there was no improvement in internet speed. ASAP please improve jio internet speed
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Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat@JioCare The connection has resumed, now please extend my current plan to cover charges when the Internet was not working i.e 20 days since the connection was active( 10th July). You can access my account to check usage for this request. Writing becoz there is no response in DM.
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Niraj Ojha (@NirajOj91192051) reported from Sūrat, Gujarat@reliancejio Jio 5g not working inside room Plz help Surat
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riyaz (@PariyaniRiyaz) reported from Sūrat, Gujarat@JIOFIBER8 @JioCare I need new jio fibre connection but not allowed in my area so please help me and support to me Foy new jio gigafiber connection. My society name is : suncity Residency,opp.Bhanki Stediyum Hanuman tekri, rander,surat Pincode : 395005
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Pandav Devang (@pandav_devang) reported from Sūrat, Gujarat@JioCare Sir buy the entire @GTPLHathwayLtd company. So get it from a crap engineer who could not solve our complaint within 6 days.
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, GujaratHello @reliancejio My no not update in 5G But I live in 5G network area ... Plz upgrade my jio number
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ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, GujaratIf I make a call to Customer Care, my call is automatically rejected. What I know is that this is the best network in India. When we recharged the plan we were not told in any way that the internet could be shut down at night. and i’ve been tweet for the last 3 days. @JioCare
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Abhay Mehta (@abhaymehta) reported from Sūrat, Gujarat@reliancejio @JioCare while aiming to be the number 1 telecom service in india, customer service was definitely not on its mind. Jaisa naam waisa kaam. #JioFiberChorHai
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Amrendra A Mishra (@amvra2351) reported from Sūrat, Gujarat@JioCare Just received another promise from @reliancejio: With reference to Service Request Number SR00001CFJZ7 for your JioFiber Service ID 299259674078, your appointment with Jio service engineer is scheduled at your premises on 30-07-2022 : 11:00:00.
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Ankit Jain (@AnkitJain2828) reported from Sūrat, GujaratFacing the worst customer care support from @JioSaavn @reliancejio Its been three days i m unable to use my jio saavn pro services
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Dinesh Choudhary (@DKChoudhary151) reported from Sūrat, GujaratHello @JioCare I loss my Sim card please stop my service
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ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujarat@JioCare @JioCare @TRAI my jio number is 9022906300. i am located from surat 394101. I have been watching for a long time now that the internet is shut down from 8 to 10 o'clock at night. And for the last 3 days I have been trying to call in customer care but there is no contact.
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@JioCare @reliancejio With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-10-04:17:00:00.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Manish Singh (@Spyder_manish) reported@JioCare Jio number 9508333713 Date - last 1 month Alternate mobile number - 9931498065 Adress - Mohammadpur koari waini kRb pusa dist. Samastipur pin code 848131 Home adress - Manoj Medical hall house no. - 023 Near post office. Please repair the network issue very bad from last month
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Being ದೀಪಕ್ (@Beingdeepak7) reported@JioCare @appellate_karnataka @TRAI Complaint never resolves. Customer care is irresponsible. Where do I Complaint.?
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Shubham Malik (@fittrshubham) reportedDespite multiple complaints and technician visits, Jiowifi network issue is still unresolved. Your own technician confirmed the village tower/router has a fault, yet no resolution or timeline has been provided. Paying for service with unstable speeds is unacceptable. @JioCare
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Pallav Kumar Das (@pallavassam) reported@reliancejio @JioCare My jio airfiber sucks from the last couple of days, couldn’t even see the face properly during video call, youtube video pauses even at 360p. This has been an pathetic experience from Jio. It’s probably time to switch to airtel .
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Vivek (@vivekxzbrrr) reported@JioHotstar @JioCare Hi, my Jio Hotstar didn't activate with my 899 plan, when I login to jio hotstar it asks me for payment but 3 months plan is already bundled with my current recharge plan. Please help.
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priyam jain (@JainPriyam667) reported@JioCare I have raised the service complaint but no engineer visited the place. It is getting rescheduled daily. Service no. SR00002L3RBU. Kindly look into it. Jio Air Fiber is down from 7 days.
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Proud Indian (@proudindian1801) reported@JioCare Again today...i have been allotted a slot of 7 to 8 pm? And your technician does not work agter 6 pm..How my complaint is goint ot be resolved?
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Arjun Mohanan (@arjun241) reported@JioCare @airtelindia pls support on porting
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MuraliKrishna (@DMK00448) reported@JioCare I have Ordered a new SIM card from online to its been a month no update on this no call no message here is the order number NO00015DEJVT I have paid amount of 349 amount as well this is too worst service that to be in Bangalore City.
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Bunty Patil (@buntyjomdepatil) reported@JioCare I don't know what LRN is. My register number is 9595555510.. plz solve my problem