Reliance Jio

Reliance Jio Outage Report in Sūrat, State of Gujarāt

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, State of Gujarāt

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Sūrat, State of Gujarāt 02/25/2026 18:05

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Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sūrat, State of Gujarāt

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

Loading map, please wait...
City Problem Type Report Time
IndiaSūrat Internet
IndiaSūrat Phone
IndiaSūrat Internet
IndiaSūrat Internet
IndiaSūrat Internet
IndiaSūrat Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sūrat, State of Gujarāt

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • fictgamer Manish Maurya (@fictgamer) reported from Sūrat, State of Gujarāt

    @reliancejio My iphone 12 got the update of 5g and i also got the trail 5g unlimited offer but not able to use it in surat. Need some help🙃

  • HiravaBoy Vijay Makavana (@HiravaBoy) reported from Athwa, State of Gujarāt

    When Moto Edge 20 get VoNR support Update? @Moto @motorolaindia @JioCare

  • 9979167672 sunil Vaghasiya (@9979167672) reported from Sūrat, State of Gujarāt

    @JioCare @reliancejio Rajhansh Tower Minibajar Surat 395006 Gujarat India Jio tower service is very bed. Ndd can't connect jio care This number is not working in this area +91 94277 94198 +91 91069 42769 +91 98255 92244

  • NirajOj91192051 Niraj Ojha (@NirajOj91192051) reported from Bhatha, State of Gujarāt

    @reliancejio Room coverge are very bed in my area 4 g and 5 g both Plz solve issues

  • pkuldip94 Kuldip khokhani (@pkuldip94) reported from Kāmrej, State of Gujarāt

    @JioCare @reliancejio When will it be my area's turn from across the country? I have been waiting and asking for help since last three years but I am not getting any resolution yet. All of India is using 5G networks now and I don't even have 4G network here! Shame on you for fooling the public.

  • Tuskisutariya **** (@Tuskisutariya) reported from Sūrat, State of Gujarāt

    @JioCare 749 plan activated and 239 both are working same time bt 5 G not working

  • 1ranjanpathak Ranjan Pathak (@1ranjanpathak) reported from Sūrat, State of Gujarāt

    @JioCare @vishaljaiswal And if the first call is an emergency call then should we have to wait for your announcement to finish and then u connect our call till then person may die also. Which customer has asked you to start this type of announcement. and by the way it's not for only 01st call only.

  • fictgamer Manish Maurya (@fictgamer) reported from Sūrat, State of Gujarāt

    @reliancejio It's not working in my area 🥲 I tried everything, I got the welcome offer , i updated my phone then also it's not working, I'm from surat gujarat

  • rohit_nalanda रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, State of Gujarāt

    @GabbbarSingh @reliancejio my network not in 5G

  • ismailsharif71 Ismail Sharif (@ismailsharif71) reported from Sūrat, State of Gujarāt

    @reliancejio @JioCare Your customer care is disgusting. I just want to request for closer of old free Jio Sim 7990616667 and they took me for merry go round. Now don't tell me anything else I'm more concerned about my security just close this number permanently NOW.

  • HiravaBoy Vijay Makavana (@HiravaBoy) reported from Sūrat, State of Gujarāt

    Jio 5G not Working on my Infinix Hot 20 5G . This phone support 12 5G band but Jio 5G not working. I have welcome offer and 5G network city @InfinixIndia @Infinix_Mobile @JioCare

  • NirajOj91192051 Niraj Ojha (@NirajOj91192051) reported from Sūrat, State of Gujarāt

    @reliancejio Jio 5g not working inside room Plz help Surat

  • iamparas Paras Chodvadiya (@iamparas) reported from Sūrat, State of Gujarāt

    @drsanu_singh @JioCare @reliancejio No, when I got the Jio 5G Welcome Offer, then after 5G signal came.

  • KheniMukund mukund kheni (@KheniMukund) reported from Sūrat, State of Gujarāt

    @JioCare I connect many times bus i do not get any solution from your end Every time i get a time periods and not get any solution at least one time

  • rohit_nalanda रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, State of Gujarāt

    Hello @reliancejio My no not update in 5G But I live in 5G network area ... Plz upgrade my jio number

  • ismailsharif71 Ismail Sharif (@ismailsharif71) reported from Sūrat, State of Gujarāt

    @JioCare Though your Jio Tower is only 100 mtrs. away from our flat. Speed is disgustingly slow and only 198 same record is playing. Please do something immediately. In the guise of 5G don't ignore 4G / LTE Customers. We are also paying you.

  • Vaniya_Boy Yogesh Shah (@Vaniya_Boy) reported from Sūrat, State of Gujarāt

    @reliancejio I am unable to browse with mobile data due to low network. Although, there was no problem happening in voice call rather than data surfing. Please do needful for full coverage. Thank you.

  • aka_TheCuriousG Gk (@aka_TheCuriousG) reported from Sūrat, State of Gujarāt

    @JioCare My issue is that jio's network in particular is very bad in surat , i hopefully ported from Vodafone but that was a bad decision.

  • harishpatil9511 Harish Patil (@harishpatil9511) reported from Sūrat, State of Gujarāt

    @reliancejio my jio number 8888244233 I recently contacted customer care but they did not have a respectful response and my issue still has not resolved jio is a reputed company ? 😡😡😡

  • rohit_nalanda रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, State of Gujarāt

    @JioCare 24+ h completed Not sending jio true 5G popup in my number Plz upgrade my number in 5G network area Plz help @JioCare

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Tweetjoyous দেবজয় সরকার (@Tweetjoyous) reported

    @JioCare @HemantSinghY Is it? I know how horrible you are. Stop blabbering.

  • DobhalDushyant Dushyant Dobhal (@DobhalDushyant) reported

    @consumercourtin I have been mentally harrassed by @JioCare , since 4 days I have raised complain regarding my internet not functional. But no one is coming to fix it or even call me to talk about it. They are even closing my complain without my consent. Can you help.

  • indian_agr मोदी है शान तिरंगा है जान सेना मेरा अभिमान💪🏻🇮🇳 (@indian_agr) reported

    @reliancejio you are really bad service provider, from last four years you are barrier in my trading. Every month, every week every day, no days goes without problem in yours network. This time I again want go in @Airtel_Presence bye bye

  • AjayMogrekar Ajay Mogrekar (@AjayMogrekar) reported

    @JoharNavjot @JioCare Don’t Expect fast service from Jio. They are very slow (Customer service point of view). Lot of scope for improvement.

  • AThlamuan Thlamuan_a (@AThlamuan) reported from Saiha, Mizoram

    Unstable network for a week at #siaha @JioCare @reliancejio

  • MjkGb92 manoj kumar (@MjkGb92) reported

    @JioCare @reliancejio is there any one responsible in your team who really care about coustmer support... everyone seems to be sleeping I guess

  • jake_bishop7 Anish Jacob (@jake_bishop7) reported

    @JioCare I have forwarded all the details asked over DM, still I haven’t received a call from your representative. Seriously if you can’t provide service properly please take your box and refund by security deposit, I’ll subscribe to @airtelindia

  • SiddiqiEhtesham Ehtesham Siddiqi (@SiddiqiEhtesham) reported

    Hello @JioCare I ported my number in @reliancejio because of network issue in my previous network operator. But you are worse than that. Your internet speed is just at 2G level. I can't even chat on whatsapp at evening. What type of pathetic service is this ? 😡

  • whatsupsisss Bhavani (@whatsupsisss) reported from PETROL BUNK ORR, State of Karnataka

    Worst experience ever!! #jio #JioFiber @reliancejio @JioCare @jio

  • SanjeevMudgal2 जनता बोलती है (@SanjeevMudgal2) reported

    @reliancejio Can anyone solve my problem coz your customer support services is only for time weasting not for solutions.