Reliance Jio outages and service status in Sūrat, Gujarat
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Sūrat, including 1 direct report.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- The most recent signal from this area was received May 15, 7:38 PM GMT+5:30.
- Internet (73%)
- E-mail (9%)
- Total Blackout (9%)
- Wi-fi (9%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 16: Problems at Reliance Jio
Reliance Jio is having issues since 01:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
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24 hours ago | |
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Sūrat
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Internet | 1 day ago |
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Sūrat
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Internet | 2 days ago |
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Sūrat
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Internet | 3 days ago |
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Sūrat
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Internet | 3 days ago |
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Sūrat
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Internet | 6 days ago |
Nearby cities with recent reports
7 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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riyaz (@PariyaniRiyaz) reported from Sūrat, Gujarat@JIOFIBER8 @JioCare I need new jio fibre connection but not allowed in my area so please help me and support to me Foy new jio gigafiber connection. My society name is : suncity Residency,opp.Bhanki Stediyum Hanuman tekri, rander,surat Pincode : 395005
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Bye Bye (@Sagar25687231) reported from Sūrat, GujaratBeware ! Jio Fibre is smartly ridiculing people. When your plan ends, they smartly convert it into postpaid, without asking the customer. The customer care says that you should have called us before the expiration of the plan to discontinue the service. #Unlawful @JioCare
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Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat@JioCare @reliancejio : your team has made me false commitments several times to send engineers so please focus on resolution instead.
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Vijay Makavana (@HiravaBoy) reported from Sūrat, GujaratJio 5G not Working on my Infinix Hot 20 5G . This phone support 12 5G band but Jio 5G not working. I have welcome offer and 5G network city @InfinixIndia @Infinix_Mobile @JioCare
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Pandav Devang (@pandav_devang) reported from Sūrat, Gujarat@JioCare Sir buy the entire @GTPLHathwayLtd company. So get it from a crap engineer who could not solve our complaint within 6 days.
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Dipak Sahebrao Birhade (@birhade_dipak) reported from Sūrat, Gujarat@ViCustomerCare @reliancejio @JioCare I Buy V! Postpaid Sim Card but network issue on my Home so i Port the V! Operator to Jio Operator After PORT V! Raised the Oustanding of Rs.45.52. Then Jio Operator is suspended my service because of oustanding I already Paid this amount of
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Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat@reliancejio @JioCare Now three months has elapsed till the company need more time and telling me to have patience to sort out my issue . Jus a poor response
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ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, GujaratIf the internet can be slow due to Overcrowding it should not be done even during the day Because there are very few users during the day time. @JioCare
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Mahek Chawla (@mahekchawla04) reported from Sūrat, Gujarat@reliancejio @RelianceJioCare my internet is not working since two days, raised a request but your service guy marked it as solved without even coming, and calling me and telling why did i raise another request. Is this kind of behaviour what we expect from jio ?
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat@GabbbarSingh @reliancejio my network not in 5G
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Sagar Babson (@sagarso19566752) reported from Sūrat, GujaratVery rubbish service @reliancejio @JioCare New Jio Fiber connectivity has been done. The network has not been coming for 20 days.There is an employee of a Jio customer whose name is Rishi,+91 78598 01642, he doesn't even talk properly. Closed the complaint without working. 🙎
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Ismail Sharif (@ismailsharif71) reported from Sūrat, Gujarat@JioCare Though your Jio Tower is only 100 mtrs. away from our flat. Speed is disgustingly slow and only 198 same record is playing. Please do something immediately. In the guise of 5G don't ignore 4G / LTE Customers. We are also paying you.
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Deepak Jha (@deepak_jha111) reported from Sūrat, Gujarat@JioCare Kindly advise till that time what your customer will do?
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Kamal Mishra (@KamalMi33669986) reported from Sūrat, GujaratFacing very bad internet connectivity issues nowadays with @reliancejio please fix this.
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Creativo Camaal (@creativocamaal) reported from Sūrat, Gujarat@JioCare My mobile 8169641717 no network at Ranawad Khatriwad Golwad Surat though it was full last year. Alternate no 8691891989
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ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujaratthe problem is not being solved even through Twitter, And not even getting from customer care. So please tell us where we should go so that our problem can be solved. Because even having a normal whatsapp message is having trouble. Please do not give high user reasons. @JioCare
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Amrendra A Mishra (@amvra2351) reported from Sūrat, Gujarat@JioCare Thanks a lot for your efforts without resolution. Now customers like me will never trouble you and your company Reliance Jio Fibre as I have already applied for refundable deposits of 6500/-and six months subscription for new plan paid on 27.6.22 operative 9/7/22.
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Dhruvan_patel (@savaliyadhruvan) reported from Utrān, GujaratSince 4 days even after repeated calls there is no resolution Jio fiber. @reliancejio @RelianceJioCare @JioCare
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Aarav (@AaravAp5130) reported from Sūrat, GujaratHow Poor service @JioCare No attention is paid to costomer's complaints i Complained Month Ago bt still Didn't Get Solution,facing Call Related issue As It Is, Plz Improve CCCall Service Atleast How Can Do Complain Again!! Sorry to Say sometimes WorstServices by u @reliancejio
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Manjinder 69 (@69Manjinder) reported@JioCare Details have been shared via DM as requested. The outage remains unresolved despite repeated follow-up, and there has been no concrete update. This prolonged service disruption is unacceptable. Kindly resolve on priority and confirm restoration ETA immediately
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Birajanand Pradhan (@Birajanand_YB) reported@JioCare What's the problem unable to access internet
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Himaanshu Agnihotri (@AHiimaanshu) reported@JioCare I have already received similar assurances multiple times, but there is still no actual resolution, no engineer visit, and no confirmed timeline. The service request SR000035UWAZ remains pending well beyond the promised time. Please escalate this urgently🙏
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Arun (@arun_sankr) reported@JioCare Service Request: SR000035YTOR My Jio Fiber connection is down for 15+ hours now and there's still no sign of resolution
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Anu Radha Chowdhary🦁 (@AnuRadha63045) reported@JioCare @reliancejio Wrost Network My Location Is 5g not supported yesterday I already dm did not respond
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Gokula kannan (@gokulahd) reportedI’m trying to disconnect/cancel my JioFiber connection, but I’ve been redirected multiple times between JioFiber support and the IVR system and it doesn't have the required option for account closure. please assist @JioCare @reliancejio
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íxí (@theStriderlotr) reportedNo resolution yet. I am telling with a heavy heart that this cannot be resolved in 4 years. I have to move to the consumer court. And I'd rather have some other connection than Jio for new one. I am really frustrated with this @JioCare @reliancejio
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Henilsinh Raj ⟁ (@HenilsinhR) reported@reliancejio it’s been more than 24 hour yesterday someone from there social media team reach out for assistance saying that your query will be resolved on priority today I had appointment of 4 pm no one showed up and no one is responding PM is empathising on WFH and this is service of our leading service provider
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Achal Goyal (@Achal3375) reported@JioCare I never received any calls harshit. Please stop lying to yourself and do your job properly. I request Jio to call me and also check with Harshit upon this false statement. @JioCare
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Manish Singh (@Spyder_manish) reported@JioCare Jio number 9508333713 Date - last 1 month Alternate mobile number - 9931498065 Adress - Mohammadpur koari waini kRb pusa dist. Samastipur pin code 848131 Home adress - Manoj Medical hall house no. - 023 Near post office. Please repair the network issue very bad from last month