Reliance Jio

Reliance Jio Outage Report in Sūrat, State of Gujarāt

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, State of Gujarāt

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Sūrat, State of Gujarāt 01/01/2026 08:00

January 01: Problems at Reliance Jio

Reliance Jio is having issues since 05:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (14%)

    Phone (14%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sūrat, State of Gujarāt

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

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City Problem Type Report Time
IndiaSūrat Phone
IndiaSūrat Wi-fi
IndiaSūrat Internet
IndiaSūrat Internet
IndiaSūrat Internet
IndiaSūrat Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sūrat, State of Gujarāt

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • deepakyadav4442 Deepak Yadav (@deepakyadav4442) reported from Sūrat, State of Gujarāt

    @JioCare @reliancejio @reliancegroup i have complained about Recharge Not Done 31/08/2019 but still not solution done today Date is 25/09/2019 My Jio Number is 7016345918

  • ArpitJaroli1 Arpit (@ArpitJaroli1) reported from Palsāna, State of Gujarāt

    @JioCare Jio network is not working in our area from last 3 days...plz help...we are unable to make calls...its very annoying..!!

  • Alpesh71184 Alpesh Gondaliya (@Alpesh71184) reported from Sūrat, State of Gujarāt

    @9724203979 @JioCare Sharm@Jee ye batuni Jio wale Ser log he sale mere se 10 bar address mang chuke he. But still they’ve not bothered to resolve my problem, so don’t go for help, Go to another Network woh hi achhe he pese lete he par coverage bhi achha dete he

  • ketan_bagrecha ketan bagrecha (@ketan_bagrecha) reported from Sūrat, State of Gujarāt

    @reliancejio @JioCare @DoT_India worst network ever seen. Think twice before porting out to jio.

  • maniyarajesh हिन्दु ખેડૂત-પટેલ (@maniyarajesh) reported from Sūrat, State of Gujarāt

    @JioCare @reliancejio @TRAI Can not make a single successful call No mobile data speed from last three months No proper responses from call center and other various contacts (social media etc..) Big network problems on this location 395010 6V5C+JH Surat, Gujarat

  • deepakyadav4442 Deepak Yadav (@deepakyadav4442) reported from Sūrat, State of Gujarāt

    @JioCare @reliancejio @reliancejio @AmbaniTina @NitaAmbaani Still Solution not come i will Not use your SIM card if my problem not solve in next 2 Days

  • paresh2811 Paresh_D (@paresh2811) reported from Sūrat, State of Gujarāt

    @reliancejio worlds pathetic toll free helpline...direct cutting line after waiting for cc executive....after much times and every time this is happening since long back...very poor service

  • KaKarumuri Ravi Teja Karumuri (@KaKarumuri) reported from Athwa, State of Gujarāt

    @JioCare @reliancejio Calls were not connecting in our area properly. Internet is also very slow. Considering to port to other networks, if no proper action is taken.

  • dipeshanchlia Dipesh jain (@dipeshanchlia) reported from Sūrat, State of Gujarāt

    @JioCare @reliancejio your services and customer care sucks.3rd class service no direct call can arrange to customer care executive.done recharge 2 hours ago but not received till now 3rd class vahiyat services.not able to send text msg since 3 days no solution @TRAI @RelJio4g

  • dipeshanchlia Dipesh jain (@dipeshanchlia) reported from Sūrat, State of Gujarāt

    @reliancejio @JioCare Not able to send any text messages update with the solution and correct sms centre number for surat gujarat

  • ketan_bagrecha ketan bagrecha (@ketan_bagrecha) reported from Sūrat, State of Gujarāt

    @reliancejio @JioCare @TRAI @DoT_India Only company jiois making people fools. Every tweet has a same reply either your phone nt reachable or issued a service request which is not ever solved. Y is trai nt taking any action against it.

  • hmchaudhary92 Hanuman Chaudhary (@hmchaudhary92) reported from Sūrat, State of Gujarāt

    I think it's best to use @WhatsApp Voice calling to non-jio telecoms from @reliancejio number if we don't want to top-up and give a thumbs down to @airtelindia & @VodafoneIN who are supporting IUC charge when they are unable to provide better service in many areas as Jio

  • ibhavik_patel Bhavik Patel (@ibhavik_patel) reported from Sūrat, State of Gujarāt

    @JioCare @cggandhi They don't care to solve our problems, they not able to solve problems of network, slow internet speed, even after their engineer visit,

  • amitsin18959715 amit singh (@amitsin18959715) reported from Sūrat, State of Gujarāt

    @reliancejio @JioCare making people fool and starting improper service and not proper customer care jio is worst company ever

  • kallukalankalia G (@kallukalankalia) reported from Sūrat, State of Gujarāt

    @JioCare I dont want ur assistance , i just want to tell everyone that ur NETWORK IS SUCKKS

  • Siddik28718086 Siddik (@Siddik28718086) reported from Sūrat, State of Gujarāt

    @JioCare Hi, we are here to help. Please confirm your complete address (house number/name, floor number, building name/number, locality, landmark, city, state, PIN code, etc.) and name of websites/apps you faced difficulty accessing (any 2 websites) to assist you further – Gurbinder

  • ketan_bagrecha ketan bagrecha (@ketan_bagrecha) reported from Sūrat, State of Gujarāt

    @DoT_India @reliancejio @JioCare @TRAI kindly refund me my recharge amount as i m porting to another company. Worse issues from jio.

  • ibhavik_patel Bhavik Patel (@ibhavik_patel) reported from Sūrat, State of Gujarāt

    @JioCare @ashishbiswas64 You are not solving problems,

  • deepakyadav4442 Deepak Yadav (@deepakyadav4442) reported from Sūrat, State of Gujarāt

    @JioCare Jio has bad Customer service Team which are not given proper advice and they also not help to customer

  • MohammedAminK13 Mohammed Amin Khatri (@MohammedAminK13) reported from Sūrat, State of Gujarāt

    @reliancejio just port to jio. Wanna deactivation of forward calls.. Try *409,*410, and most of all. Data speed worst. Charging So high... Why...!!!

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • AbuMdmonsur abu zafar mdmonsur (@AbuMdmonsur) reported

    @JioCare Yes i also call 1899 but the customer agent said to call 198 no solution they don't no about jio pos lite and also says that they don't no about payment related issues in Jio pos lite

  • chandrasingh94 Chandradeep singh (@chandrasingh94) reported

    @JioCare 2 more days have passed but installation hasnt happed. Nobody from your team responds and now my money is stuck with pathetic service provider like you. 9th September the booking was done today is 14th. Every day you keep extending the installation and nothing happens.

  • srinivashbk srinivas Addepalli (@srinivashbk) reported

    @JioCare I am unable to access mobile network all of a sudden today. Had a terrible experience contacting CS. They denied raising SR request didn't understand my problem at all simple copy pasting the blurbs. Extremely disappointed, let us know if you can't help will port out.

  • mohinimhetre Mohi (@mohinimhetre) reported

    @JioCare I have been chasing you, @TRAI @RBI multiple banks for DND from 3years but no solution I got

  • TheRealKhatter Himanshu Khatter (@TheRealKhatter) reported

    @JioCare @JioCare how many time will you note it down and do nothing about it? Why are you always copy pasting your useless templates making false / fake commitments to your customers?

  • Tusshar_31 Tusshar Gupta (@Tusshar_31) reported

    @JioCare U guys only say our team is working but the truth is once u get money u r hardly bothered abt what services r giving or what issues customer is facing, same rply alwayz-our team is working, come with some new dialog, ppl r getting bored frm this

  • Saantkumar Santkumar - An Author (@Saantkumar) reported

    @JioCare Despite of several complaints & reminders the problem persists, a bit less r more. Do we pay for such a poor class of service? No use of lodging a complaint with Helpline n on Twitter either.Saddening part is that tactical answers we get when we communicate ..these ppl.

  • Harshit24736553 Harshit (@Harshit24736553) reported

    @JioCare I am trying to get my jio fibre connection fixed by calling your support for the last 4 days. Technician hasn't visited my place once even after scheduling the appointment again and again. Everytime I contact your support they repeat the same things. Can I get any help?

  • urfriendroshan कठायत रोशन सिंह (@urfriendroshan) reported

    @JioCare your my jio app is the worst app never loads

  • ayu_mehta29 ayush mehta (@ayu_mehta29) reported

    @JioCare i am fed up from your service..3 days have passed, still no resolution jio fiber issue SR 00001DU7QO. Please close my account and refund my money.