Reliance Jio Outage Report in Sūrat, State of Gujarāt
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, State of Gujarāt
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 24: Problems at Reliance Jio
Reliance Jio is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet
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Phone
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Total Blackout
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Wi-fi
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E-mail
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TV
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.Reliance Jio Issues Reports Near Sūrat, State of Gujarāt
Latest outage, problems and issue reports in Sūrat and nearby locations:-
Vijay Makavana (@HiravaBoy) reported from Athwa, State of Gujarāt
When Moto Edge 20 get VoNR support Update? @Moto @motorolaindia @JioCare
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Ranjan Pathak (@1ranjanpathak) reported from Sūrat, State of Gujarāt
@JioCare @vishaljaiswal And if the first call is an emergency call then should we have to wait for your announcement to finish and then u connect our call till then person may die also. Which customer has asked you to start this type of announcement. and by the way it's not for only 01st call only.
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mukund kheni (@KheniMukund) reported from Sūrat, State of Gujarāt
@JioCare I connect many times bus i do not get any solution from your end Every time i get a time periods and not get any solution at least one time
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Vijay Makavana (@HiravaBoy) reported from Sūrat, State of Gujarāt
Jio 5G not Working on my Infinix Hot 20 5G . This phone support 12 5G band but Jio 5G not working. I have welcome offer and 5G network city @InfinixIndia @Infinix_Mobile @JioCare
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Ismail Sharif (@ismailsharif71) reported from Sūrat, State of Gujarāt
@JioCare Though your Jio Tower is only 100 mtrs. away from our flat. Speed is disgustingly slow and only 198 same record is playing. Please do something immediately. In the guise of 5G don't ignore 4G / LTE Customers. We are also paying you.
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Gk (@aka_TheCuriousG) reported from Sūrat, State of Gujarāt
@JioCare My issue is that jio's network in particular is very bad in surat , i hopefully ported from Vodafone but that was a bad decision.
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Niraj Ojha (@NirajOj91192051) reported from Sūrat, State of Gujarāt
@reliancejio Jio 5g not working inside room Plz help Surat
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Harish Patil (@harishpatil9511) reported from Sūrat, State of Gujarāt
@reliancejio my jio number 8888244233 I recently contacted customer care but they did not have a respectful response and my issue still has not resolved jio is a reputed company ? 😡😡😡
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Kuldip khokhani (@pkuldip94) reported from Kāmrej, State of Gujarāt
@JioCare @reliancejio When will it be my area's turn from across the country? I have been waiting and asking for help since last three years but I am not getting any resolution yet. All of India is using 5G networks now and I don't even have 4G network here! Shame on you for fooling the public.
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, State of Gujarāt
@JioCare 24+ h completed Not sending jio true 5G popup in my number Plz upgrade my number in 5G network area Plz help @JioCare
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Paras Chodvadiya (@iamparas) reported from Sūrat, State of Gujarāt
@drsanu_singh @JioCare @reliancejio No, when I got the Jio 5G Welcome Offer, then after 5G signal came.
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**** (@Tuskisutariya) reported from Sūrat, State of Gujarāt
@JioCare 749 plan activated and 239 both are working same time bt 5 G not working
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sunil Vaghasiya (@9979167672) reported from Sūrat, State of Gujarāt
@JioCare @reliancejio Rajhansh Tower Minibajar Surat 395006 Gujarat India Jio tower service is very bed. Ndd can't connect jio care This number is not working in this area +91 94277 94198 +91 91069 42769 +91 98255 92244
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Ismail Sharif (@ismailsharif71) reported from Sūrat, State of Gujarāt
@reliancejio @JioCare Your customer care is disgusting. I just want to request for closer of old free Jio Sim 7990616667 and they took me for merry go round. Now don't tell me anything else I'm more concerned about my security just close this number permanently NOW.
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Manish Maurya (@fictgamer) reported from Sūrat, State of Gujarāt
@reliancejio It's not working in my area 🥲 I tried everything, I got the welcome offer , i updated my phone then also it's not working, I'm from surat gujarat
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, State of Gujarāt
Hello @reliancejio My no not update in 5G But I live in 5G network area ... Plz upgrade my jio number
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, State of Gujarāt
@GabbbarSingh @reliancejio my network not in 5G
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Yogesh Shah (@Vaniya_Boy) reported from Sūrat, State of Gujarāt
@reliancejio I am unable to browse with mobile data due to low network. Although, there was no problem happening in voice call rather than data surfing. Please do needful for full coverage. Thank you.
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Manish Maurya (@fictgamer) reported from Sūrat, State of Gujarāt
@reliancejio My iphone 12 got the update of 5g and i also got the trail 5g unlimited offer but not able to use it in surat. Need some help🙃
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Shubham Nagarji (@ShubhamNagarji2) reported from Sūrat, State of Gujarāt
@JioCare I'm facing some serious issues with your network please help me ASAP.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:-
saif alam (@saifalam155) reported
I have a 5G phone and I live in an area with 5G coverage but I can't connect to 5G why?? @JioCare @reliancejio When I contacted the customer executives they are just giving manipulative reasons
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सागर (@HINDULIVEMATER) reported
@JioCare Can someone help me. I am tired with spam calls and finance / loan calls. I have activated fully blocked. But still I received minimum 9 to 10 calls regularly Prompt reply must be appreciated.
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Fun Gramam (@fungramam) reported
Hi @JioCare We are facing network issue for the past 5days and still haven't got any resolutions. Even we are unable to make calls and message. When it will be resolved permanently because we pay money for a good network. We can't further wait. So immediately take action on it.
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Naresh Kanugo (@NareshKanugo) reported
@JioCare I am using jio network since 3-4 years . There is no network at my place from last 3 days . We have tried contacting jio care advisor of jio customer care said that this issue resolve period can extend up to 6 months so for 6 months there will be no network pls look in
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Sachin Dhaka (@sachindhaka) reported
@JioCare @JioCare Read my message carefully - I requested an explanation, not a decision. You charged me in advance for your services, but they were not available for over two months. I'm curious to know what justifies your decision to keep the payment without fulfilling the service.
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nitin777777 (@nitin777777) reported
@JioCare my father lost his sim. Store is unable to issue new SIM. Can you help. Last time also I had to request my friend in Jio for same. Can jio do it in its own.
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nitin777777 (@nitin777777) reported
@JioCare Why do you need weeks for replacing a lost sim. I have lost my sim can you help. Your outlet says 7-10 days. Complaint 198 doesn't accept complaint but just your payment details.
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Balram Mahato (@Tweet2aa_Rab) reported
@reliancejio i dont think so it is ur protocol. these things indirectly harassing ur costumers and diminishing the name of ur and nothing. im writing all this to u so that u ll take an action and further no one else woould not suffer such issue
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Raj Jain (@637b1c420ff74f1) reported
From last 3 days there is no network in kumbharwada, mumbai 400004. Many people are facing network issue .please resolve as soon as possible. Othewise we will switch to other network @JioCare @reliancejio
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Mohd.Sadique Shaikh BJP (@Royalsaique) reported
@JioCare My jio fiber device not working properly. From past 5 days it's wifi is not connecting to any device. +91-5462796245 Registed num 9919510063. Kindly lodge complain and send technical team.