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Reliance Jio

Reliance Jio outages and service status in Sūrat, Gujarat

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 83% Internet (83%)
  • 17% Phone (17%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 24: Problems at Reliance Jio

Reliance Jio is having issues since 11:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Internet 7 days ago
Sūrat Internet 10 days ago
Sūrat Internet 12 days ago
Sūrat Phone 18 days ago
Sūrat Internet 24 days ago
Sūrat Internet 24 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • bhadreshv1993
    ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujarat

    the problem is not being solved even through Twitter, And not even getting from customer care. So please tell us where we should go so that our problem can be solved. Because even having a normal whatsapp message is having trouble. Please do not give high user reasons. @JioCare

  • Pulkitcoolhoney
    Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat

    @JioCare @reliancejio @reliancegroup Jio network is soo poor not able to make call phone cuts after 1 ring

  • fictgamer
    Manish Maurya (@fictgamer) reported from Sūrat, Gujarat

    @reliancejio My iphone 12 got the update of 5g and i also got the trail 5g unlimited offer but not able to use it in surat. Need some help🙃

  • HMaiwala
    Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat

    @reliancejio @JioCare disconnection since 10th July, shared usage statement with your team to prove. My resolution date has been extended to 22, 26 ,27th and today to 1st August. My plans ends on 12th Aug. called..mailed... I think it is time for #goodbyeJio.

  • vipulmangroliya
    vipul patel (@vipulmangroliya) reported from Sūrat, Gujarat

    After so many compliments still there is No solution, they always ask my number and location but doing nothing, I hate this service, this might be in our country only. @reliancejio @JioCare @_MukeshAmbani

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @reliancejio With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00. Abhi tak engineer aaya nahi he

  • ismailsharif71
    Ismail Sharif (@ismailsharif71) reported from Sūrat, Gujarat

    @reliancejio @JioCare Your customer care is disgusting. I just want to request for closer of old free Jio Sim 7990616667 and they took me for merry go round. Now don't tell me anything else I'm more concerned about my security just close this number permanently NOW.

  • MananJhaveris
    Manan Jhaveri (@MananJhaveris) reported from Sūrat, Gujarat

    @reliancejio @JioCare I had applied for a connection for my office and paid the money. 2ce the appointment of the technician was given and I went there and he did not turn up. Also no one is picking up the phone now. Kindly get the problem sorted or give a refund I'll get airtel

  • brijeshA07
    Brijesh Patel (@brijeshA07) reported from Olpād, Gujarat

    @JioCare the slowest network is I feel that is jio network. please try to solve network issue. there is not fault of my smart phone I already checked it. there is only issue of not only mine but also a in my family jio network.

  • birhade_dipak
    Dipak Sahebrao Birhade (@birhade_dipak) reported from Sūrat, Gujarat

    @ViCustomerCare @reliancejio @JioCare I Buy V! Postpaid Sim Card but network issue on my Home so i Port the V! Operator to Jio Operator After PORT V! Raised the Oustanding of Rs.45.52. Then Jio Operator is suspended my service because of oustanding I already Paid this amount of

  • Krishulv
    सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat

    @reliancejio dear jio why you doing frod with customer here your network and calling systems is hack...how do I work without net n calling system

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @JioCare @reliancejio With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-10-04:17:00:00.

  • Pulkitcoolhoney
    Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat

    @JioCare worst company bad service bad customer support

  • brizs07
    Brijesh Patel (@brizs07) reported from Olpād, Gujarat

    @reliancejio Jio internet speed is very slow. I contact customer care and complain them but there was no improvement in internet speed. ASAP please improve jio internet speed

  • kaushik_dodiya
    Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Sūrat, Gujarat

    @UnionBankTweets @RBI i do a recharge in jio @JioCare its complete more then 10 days. I have talk with union bank customer care he take a complaint and but still today i didnt get my money back. And i try to call in union bank customer care more then 5/6 time but call not connect

  • TusharGidwani
    Tushar Gidwani (@TusharGidwani) reported from Sūrat, Gujarat

    Hello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat

  • Jinayp
    Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat

    @JioCare Kindly cancel the bill also if connection has been cancelled ..

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    @JioCare 24+ h completed Not sending jio true 5G popup in my number Plz upgrade my number in 5G network area Plz help @JioCare

  • 9033740275
    hiren devganiya (@9033740275) reported from Sūrat, Gujarat

    @Airtel_Presence @airtelindia i need airtel black plan and I am dm to you my info but no one any person reach me you can help me? @JioCare

  • sagarso19566752
    Sagar Babson (@sagarso19566752) reported from Sūrat, Gujarat

    Very rubbish service @reliancejio @JioCare New Jio Fiber connectivity has been done. The network has not been coming for 20 days.There is an employee of a Jio customer whose name is Rishi,+91 78598 01642, he doesn't even talk properly. Closed the complaint without working. 🙎

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • GizmoVid
    Samir Ghosh (@GizmoVid) reported

    In our locality and all over the area the calling experience is so bad . Call cutting, network issues, increasing day by day and it happens since 2 months. What's going on @reliancejio other network is good but jio is decreasing. Update your facilities and fix the issues.

  • Mujahid_along0
    Mujahid Alom (@Mujahid_along0) reported

    @ViCustomerCare Please arrange for an engineer visit to my location at the earliest. This is my request, and I will wait only 10 days for resolution. Kindly take necessary action, or I will be forced to port my number to Jio @JioCare .

  • anadi_bram57308
    Anadi Bramh (@anadi_bram57308) reported

    @_MukeshAmbani @JioCare @reliancejio WTF. Daily network outages for a year—down from 8 AM to 5:30 PM whenever there’s a power cut. Towers should have backup, so why the failure? Repeated complaints, no fix. Customers deserve reliable service or compensation. Urgent action needed

  • vinay99889
    gaming (@vinay99889) reported

    @JioCare My Jio AirFiber is not working properly for the last 1 month. Frequent disconnections and very slow speed. Multiple complaints already raised but no resolution yet. This is very disappointing. Please escalate and resolve urgently.

  • hchoi591
    Hoi Choi (@hchoi591) reported

    @JioCare I have an Air fiber plan. Since yesterday, Zee5 is not working, it's showing to subscribe even though I am logged in. Can you please help?

  • AggarwalHansika
    Hansika Aggarwal (@AggarwalHansika) reported

    Many Jio Platforms users are facing network issues today. Calls are not connecting, mobile data is not working, and only people with Wi-Fi are able to access the internet. No prior information was provided about this issue. #JioDown #JioNetworkIssue @JioCare

  • AvilaashSaikiaD
    Abhilash Saikia (@AvilaashSaikiaD) reported

    @JioCare Talking to you feels like talking to a robot, you just rephrase the same responses to avoid actually sending an engineer to fix the wiring issue. I’m clearly mentioning again: landline number +91 3613591581. Please resolve this instead of repeating scripted replies. @JioCare

  • BanjaranFoodie
    Banjaran Foodie (@BanjaranFoodie) reported

    @JioCare For about a week now, I am saying the same thing again and again and again. I am not able to DM you, the link you are providing is not working for me, it only redirects me to your profile. I have tried the message button too, same thing. UNABLE TO DM!!!

  • khatri_harshika
    harshika khatri (@khatri_harshika) reported

    @JioCare Funny how every “resolution timeline” you give just expires without any actual resolution. Since 11th April, it’s the same story-empty promises and zero accountability. If you can’t fix the issue within your own deadlines, what exactly is the point of raising a service request?

  • AvilaashSaikiaD
    Abhilash Saikia (@AvilaashSaikiaD) reported

    @JioCare Apart from escalating my issue since past 2 days,you are literally not doing anything. You haven’t been able to assign atleast 1 proper engineer to fix my issue.Leave aside that you are not taking any accountability on behalf of the negligence of your jiofiber engineers @JioCare