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Reliance Jio

Reliance Jio Outage Report in Sūrat, Gujarat

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Reliance Jio

Reliance Jio is having issues since 04:50 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 0% TV (0%)

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Internet 4 days ago
Sūrat Internet 4 days ago
Sūrat Internet 10 days ago
Sūrat Internet 11 days ago
Sūrat Phone 18 days ago
Sūrat Wi-fi 19 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • NiharDhakan
    Nihar Dhakan (@NiharDhakan) reported from Sūrat, Gujarat

    @JioCare @DoT_India As usal reply. Call me now if you really solve the issue.

  • Prashan23404382
    Prashant Kumar Karn (@Prashan23404382) reported from Sūrat, Gujarat

    I recharged my Jio no. after 4 months thinking that within this interval the internet speed would be better. But Nope nothing's changed It's like I'm relieving the 2G once again. I should've stayed on Airtel @reliancejio @UnboxTherapy Jio provides Cheap plans but w/ bad speed.

  • whoMunesh
    Munesh (@whoMunesh) reported from Sūrat, Gujarat

    You are right brother This all happening with us just because cellphone ruler @TRAI is not listening our complain :/// I also have same issue with vodafone then i switch to jio but"@reliancejio" they also giving me 90days'🍭'but that issue are not solved.They just cheating us://

  • UrveshPrajapa13
    Urvesh Prajapati (@UrveshPrajapa13) reported from Sūrat, Gujarat

    @JioCare This is my num 9099222430 I m from surat,gujrat 395004 What u have to do after see porblem.. There is no solution for last 6 months

  • faizal_min
    FAIZAL SHAIKH (@faizal_min) reported from Sūrat, Gujarat

    please guys switched your jio sim to idea company...jio sim is really shit..@JioCare @reliancejio @Idea @AmbaniTina

  • deepakyadav4442
    Deepak Yadav (@deepakyadav4442) reported from Sūrat, Gujarat

    @JioCare @reliancejio @reliancegroup i have complained about Recharge Not Done 31/08/2019 but still not solution done today Date is 25/09/2019 My Jio Number is 7016345918

  • NiharDhakan
    Nihar Dhakan (@NiharDhakan) reported from Sūrat, Gujarat

    @JioCare @DoT_India Today, executive from #Jio took survey on the site and gave assurance to solve speed issue. Thanks @DoT_India Thans team @reliancejio for support.

  • maniyarajesh
    हिन्दु ખેડૂત-પટેલ (@maniyarajesh) reported from Sūrat, Gujarat

    @JioCare @reliancejio @TRAI Can not make a single successful call No mobile data speed from last three months No proper responses from call center and other various contacts (social media etc..) Big network problems on this location 395010 6V5C+JH Surat, Gujarat

  • bchirag73
    chirag r (@bchirag73) reported from Kosad, Gujarat

    @JioCare Dont understand what i had written,your networ was working good from last one year,your tower is near to 500 meter form my workplace,network strength got zero from last five days,so there is some technical problem so solve it

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    @JioCare @YPareek1 Your team is doing nothing after complaint, you all give formalities while some one complaint after that no action

  • Miihirpatel4
    Mihir patel (@Miihirpatel4) reported from Sūrat, Gujarat

    The worst part is they are all still using their same phones to cheat many other and yet we can’t do anything to them. Atleast we should have the powers to catch them when they are still carrying on their activities and stop them @narendramodi @MumbaiPolice @reliancejio

  • SanjaySutariya_
    Sanjay Sutariya (@SanjaySutariya_) reported from Sūrat, Gujarat

    @Airtel_Presence @airtelindia why your speed is getting slow day bay day..time to think about it seriously port out..@VodafoneIN @reliancejio 9409176377..

  • Miihirpatel4
    Mihir patel (@Miihirpatel4) reported from Sūrat, Gujarat

    @narendramodi @MumbaiPolice @reliancejio @cyber @reliancegroup I have been cheated online for getting jio dth Distributorship,it was all scam on the name of jio,fake site,bank Ac on name of jio @canarabanktweet and having each detail about the scam, I didn’t got any help police

  • Miihirpatel4
    Mihir patel (@Miihirpatel4) reported from Sūrat, Gujarat

    @CybercrimeCID @GujaratPolice Please help , if not me getting my money back than to the once who are going to be cheated further on the name of this reputed company @reliancejio whose name itself comes with the trust. We citizens need help @narendramodi

  • dvyshgandhi
    Divyesh (@dvyshgandhi) reported from Sūrat, Gujarat

    @reliancejio @JioCare @JioGigaFiber_ #JioFiber installed system but not happy with service.. as per engineer router range is 45ft but reality is approx 10ft coverage. Your installation engineer team is in hurry.. unhappy... service is important...

  • Amitjp33
    Amit Patel (@Amitjp33) reported from Sūrat, Gujarat

    @VodafoneIN internet speed below below average from last two days, no solution till now...such a pathetic services provided by Vodafone. Very very disappointed Thanx to @reliancejio.

  • ArpitJaroli1
    Arpit (@ArpitJaroli1) reported from Palsāna, Gujarat

    @JioCare Jio network is not working in our area from last 3 days...plz help...we are unable to make calls...its very annoying..!!

  • deepakyadav4442
    Deepak Yadav (@deepakyadav4442) reported from Sūrat, Gujarat

    @JioCare @reliancejio @reliancejio @AmbaniTina @NitaAmbaani Still Solution not come i will Not use your SIM card if my problem not solve in next 2 Days

  • deepakyadav4442
    Deepak Yadav (@deepakyadav4442) reported from Sūrat, Gujarat

    @JioCare @reliancejio #mukeshambani Your Customer care are nor Good for Customer they put our call at hold for 40 minutes a d lots

  • imrajat101
    Rajat Jain (@imrajat101) reported from Sūrat, Gujarat

    We are looking for your inconvenience.. It's the most comment tweet by @reliancejio have given complain about poor data connectivity but no response

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • ZanngFX
    ZanngFX (@ZanngFX) reported

    @reliancejio @JioCare If the installation is not completed within 24 hours, I will escalate this matter to higher authorities, TRAI, and the consumer forum through an official complaint, mentioning both the delay and poor service.

  • i_amyawar
    Yawar Khan (@i_amyawar) reported

    @JioCare Dear Customer, We regret to inform you that installation of your JioAirFiber connection for Order no. NO000146L6JS is delayed due to technical reasons. Our team is working on the same and will contact you once ready for installation. I never apply for new connection?

  • saurabh_s424
    Saurabh (@saurabh_s424) reported

    @JioCare @reliancejio Very poor service from Jio. STB installation time was 10am, now its 4pm no one visited no one contacted. The customer can't just sit at home whole day to wait for engineer. Pathetic service. Resolve it immediately

  • itspiyush03
    Piyush Jain (@itspiyush03) reported

    @JioCare I want to raise a service request for jio airfiber. How can I do

  • lawfulcitizen7
    Law abiding Citizen (@lawfulcitizen7) reported

    @reliancejio @JioCare @_MukeshAmbani No resolution SR000031E0I1 , multiple calls, requests raised, more than 5 days, So loss of work, i will surely shift to other ISP.

  • am_vikasgupta
    Vikas Gupta (@am_vikasgupta) reported

    I can't call sbi customer care because they are saying that I don't have a valid plan to make a call 😔. @TheOfficialSBI @JioCare

  • mjt7913_
    Mark John Thomas (@mjt7913_) reported

    @JioCare I’m not having any signal at my home. Even in the outdoors it’s showing poor signal. Need an action on this.

  • raju_zankhara
    Rex Zankhara (@raju_zankhara) reported

    @JioCare Jio support says I should contact them before recharge to understand benefits?? Very poor support for international users. If not resolved, will switch to Airtel.

  • Dhivi_i
    💫Dhivi✨ (@Dhivi_i) reported

    @JioCare Service Request Number? How come I believe you people? Can you please call me again? I didn't receive any call from you? I need my security deposit refund to be credited now itself. I have no idea what you ppl r doing? How long I need to wait for a refund? @jagograhakjago

  • aniketsamanta61
    aniket samanta (@aniketsamanta61) reported

    @reliancejio @JioCare worst service ever. What is this rule of not being able to activate my sim in another state if my sim belongs to the home state. My number is linked to several bank accounts. Requesting immediate action on this. You are supposed to ease services availing.