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Reliance Jio

Reliance Jio outages and service status in Sūrat, Gujarat

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at Reliance Jio

Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Phone 2 days ago
Sūrat Internet 8 days ago
Sūrat Internet 8 days ago
Sūrat Internet 15 days ago
Sūrat Internet 16 days ago
Sūrat Phone 23 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • jayesh612
    Jayesh G Patel (@jayesh612) reported from Sūrat, Gujarat

    @JioCare one of my friend has lost his mobile phone bearing jio sim card. He is trying his best to contact on Jio Customer care repeatedly but he couldn't get connect. Whichever had found his cellular phone is using this Jio Sim card. Plz revert asap.

  • Amit191094Amit
    amit singh (@Amit191094Amit) reported from Sūrat, Gujarat

    @JioCare The net is not on in mobile and the all setting is ok not a proper way of talk from customer care

  • mgajjar101
    vijay gajjar (@mgajjar101) reported from Sūrat, Gujarat

    @reliancejio your network is pathetic to say the least and now don't give me the excuse of plz DM your number we will look into it since year im going through it and had informed you guys previously but problem still persist I guess its time for me to port to

  • premkatlariwala
    Prakash Katlariwala (@premkatlariwala) reported from Sūrat, Gujarat

    @JioCare Dear sir, i was thinking my all 38 postpaid connection switch to jio but jio plan is ok but other changes is very high like 99 prime mamebership and 250 deposit is very not good can u help me so i want switch my all connection Vodafone airtel

  • SanjaySutariya_
    Sanjay Sutariya (@SanjaySutariya_) reported from Sūrat, Gujarat

    @Airtel_Presence Don't lie rabab I don't receive any calls..I tweeted 11:46 pm you don't call and you say not answering your end..lie like your service..it's not possible due to lockdown otherwise I port out tomorrow morning's @VodafoneIN @reliancejio ..I don't tell your #chindigiri.#same .

  • Amit191094Amit
    amit singh (@Amit191094Amit) reported from Sūrat, Gujarat

    @reliancejio I have a Sim of jio but not able to start net and not proper response from customer care also it's a worst experience from these @aajtak @ZeeNews

  • deshrakshakh
    Himanshu Agarwal (@deshrakshakh) reported from Sūrat, Gujarat

    @JioCare no network available what to do

  • ampurna_mohanty
    Purnachandra Mohanty (@ampurna_mohanty) reported from Sūrat, Gujarat

    @JioCare Am saying why JIO not block or cancel the mobile number of these type of peoples who are doing this type of blender as i have seen so many incidents where they are using JIO numbers ....

  • ampurna_mohanty
    Purnachandra Mohanty (@ampurna_mohanty) reported from Sūrat, Gujarat

    Dear sir please help to stop such type of incidents @reliancejio @CP_SuratCity

  • SChovatiya
    Sanjaybhai Chovatiya (@SChovatiya) reported from Sūrat, Gujarat

    @JioCare @kar_aditya Your service is very poor

  • girishpansuriya
    girish pansuriya (@girishpansuriya) reported from Sūrat, Gujarat

    @JioCare my internet speed is worst than worst.. everyday same problem... i am too much disturbed due to this.. and irony is that i have 1 year subscription... help me in this

  • CaAkhilBeriwal
    Akhil Beriwal (@CaAkhilBeriwal) reported from Sūrat, Gujarat

    @JioCare my issue is yet to be resolved..you have asked me to DM the personal details..but no response has been received since 5 days, plz tell me what can be the possible outcome

  • Nikunjofficial1
    Nikunjofficial (@Nikunjofficial1) reported from Sūrat, Gujarat

    @reliancejio Sir last 1 Month my Jio network is automatically gone may I requested to you pls check network issue... Detail as under below District:- surat Area name :- Katargam State :- Gujarat My mobile :- vivo v5s Mobile no. :- 83476 06976 Look in to this matter.

  • ampurna_mohanty
    Purnachandra Mohanty (@ampurna_mohanty) reported from Sūrat, Gujarat

    @JioCare But how this type of peoples calling without any fear with using JIO SIM and saying that no any problem they will face if we launched FIR against them... i want to ask you if they are submitting their proof while issuing SIM then why we not blocked them or cancel their SIM

  • CaAkhilBeriwal
    Akhil Beriwal (@CaAkhilBeriwal) reported from Bamroli, Gujarat

    @JioCare i have lost my mobile phone, and due to which my primary jio number +91-8866433447 has also been lost and due to the crnt situation i also could not get the duplicte sim card , is there any way the team could help me, i am from althan ,surat , Guj. my alt no. 6351449025

  • Pawanpa86431882
    Pawan pandey (@Pawanpa86431882) reported from Sūrat, Gujarat

    @JioCare @mangalkaushik O already use all type activity but not any response so please my problem solve

  • Pankaj_hewett
    Pankaj Tiwari (@Pankaj_hewett) reported from Sūrat, Gujarat

    @JioGigaFibre @JioCare @JioGigaFibre @consumerforum_ @forum_consumer @jagograhakjago @JagoGrahakJago_ @KalyanUpbhokta Set top box is not working since last 15 days for service ID 299283560312. Tele customer person is also not taking complaint. Dvice is not working since 4th Apr

  • Pawanpa86431882
    Pawan pandey (@Pawanpa86431882) reported from Sūrat, Gujarat

    @mangalkaushik @reliancejio @JioCare Very poor speed

  • bharatjain080
    bharatjain080@gmail. (@bharatjain080) reported from Sūrat, Gujarat

    @TRAI @JioCare @reliancejio 3rd thread service in india for jio network not towar in jio network in my area my mobile no so plz repir your tower

  • unagarkeyur
    keyur (@unagarkeyur) reported from Sūrat, Gujarat

    @sanju9213 @JioCare @reliancejio @jio Sorry but i disagree with you as this is the first time i face this issue since i ported from other telecom company.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • YouthX_19
    REIGEL || HAPPIEST BIRTHDAY SUEENY 🎂🎉🎊🎉🎊 || (@YouthX_19) reported

    @reliancejio ur net sucks now 😭😭😭😭😭😭😭😭 its too slow this days becuz of ull i didnt came on Vh1 Playlist 😭😭😭😭😭😭😭😭😭 and many days too

  • RupeshRatha
    Rupesh Ranjan Ratha (@RupeshRatha) reported

    @reliancejio @reliancegroup @_MukeshAmbani wrost service from jio team ! Engineer or Jio team did not shift my jio fiber to my shop since 1 month & also cancle my reshedulde order 3 to 4 time. also customer care can't resolve my problem. my business is down since 1 month.😒😦😦

  • satishc84603902
    satish chandra (@satishc84603902) reported

    @reliancejio dear jio i will give you last Waring please improve your network facility I has been 2 month I didn't get proper network internet other wise I will cut your l lkh customer ambani is not well thy are give poor network and staff is thif

  • JobayerArman
    Jobayer Arman (@JobayerArman) reported

    @reliancejio no Simcards for foreigners. I was declined service from @JioCare Very disappointing 😒 😔

  • Dhruvma23251653
    Dhruv maurya (@Dhruvma23251653) reported

    @reliancejio @rajasthanroyals Jio fiber very poor service and no information 28 days proper complaint but not regulations very poor company for mukesh ambbani this not good behaviour employee very poor

  • Ashish423783651
    Ashish (@Ashish423783651) reported

    @reliancejio I want to say that Jio service is to slow in my location so kindly resolve this issue otherwise all customers are going airtel...so kindly improve you service and network

  • awesomdesigner
    Awesome Designer ™❁ (@awesomdesigner) reported

    Worthless poor internet connectivity want my money back @JioCare

  • ankuroberoi2016
    Ankur Oberoi (@ankuroberoi2016) reported

    @JioCare Airtel resolution time is 2-3 hours. Jio resolution time - Infinite! Net down for more than 24 hrs but no call or visit by technical team! #patheticjio

  • vikashviitdhn
    Vikash Singh (@vikashviitdhn) reported

    Dear @JioCare , we are getting worst service from last 20 days. No internet most of the times. I had also made complaint but situation not improved. I was trying to tweet this from last 20 minutes.

  • dipankart84
    dipankar tewary (@dipankart84) reported

    @JioCare @reliancejio I am using post paid plan..but unfortunately this month's bill is not correct...I am not getting proper support from jio care...please resolve the issue..no 9836530060