Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received May 25, 4:46 PM GMT+5:30.
- Internet (62%)
- Total Blackout (15%)
- Wi-fi (15%)
- E-mail (8%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 26: Problems at Reliance Jio
Reliance Jio is having issues since 01:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Total Blackout | 1 day ago |
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Sūrat
|
Internet | 4 days ago |
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Sūrat
|
Wi-fi | 5 days ago |
|
Sūrat
|
11 days ago | |
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Sūrat
|
Internet | 11 days ago |
|
Sūrat
|
Internet | 12 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@caanilshekhawat @reliancejio @_MukeshAmbani With reference to Service Request Number SR00001E9FH8, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number +912613167346 is on hold as FTTx - Society permission required. Kindly provide the approval from your society
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Sunil Patil (@Kalpratna_) reported from Sūrat, Gujarat@reliancejio @JioCare know one response on my network issue query. Worthless service
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Deepak Jha (@deepak_jha111) reported from Sūrat, Gujarat@JioCare Kindly advise till that time what your customer will do?
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Meet Patel (@MeetPat35968731) reported from Sūrat, GujaratI am Meet Patel..Jio customer.. The Jio network has suddenly stopped coming from the area in which I live. Jio network has gone from an area of 500 meters around my house. I have complained in Jio since last 3 days. But there is no solution yet.#reliancejio #jiopoorservice #jio
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Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat@JioCare worst company bad service bad customer support
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Amrendra A Mishra (@amvra2351) reported from Sūrat, Gujarat@JioCare Just received another promise from @reliancejio: With reference to Service Request Number SR00001CFJZ7 for your JioFiber Service ID 299259674078, your appointment with Jio service engineer is scheduled at your premises on 30-07-2022 : 11:00:00.
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Yogesh Shah (@Vaniya_Boy) reported from Sūrat, Gujarat@reliancejio I am unable to browse with mobile data due to low network. Although, there was no problem happening in voice call rather than data surfing. Please do needful for full coverage. Thank you.
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, GujaratHello @reliancejio My no not update in 5G But I live in 5G network area ... Plz upgrade my jio number
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vipul patel (@vipulmangroliya) reported from Sūrat, GujaratAfter so many compliments still there is No solution, they always ask my number and location but doing nothing, I hate this service, this might be in our country only. @reliancejio @JioCare @_MukeshAmbani
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Dipak Sahebrao Birhade (@birhade_dipak) reported from Sūrat, Gujarat@ViCustomerCare @reliancejio @JioCare I Buy V! Postpaid Sim Card but network issue on my Home so i Port the V! Operator to Jio Operator After PORT V! Raised the Oustanding of Rs.45.52. Then Jio Operator is suspended my service because of oustanding I already Paid this amount of
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat@GabbbarSingh @reliancejio my network not in 5G
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सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat@reliancejio give me money back your company is poor network now in surat your network not working
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hiren devganiya (@9033740275) reported from Sūrat, Gujarat@Airtel_Presence @airtelindia i need airtel black plan and I am dm to you my info but no one any person reach me you can help me? @JioCare
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat@JioCare 24+ h completed Not sending jio true 5G popup in my number Plz upgrade my number in 5G network area Plz help @JioCare
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@JioCare With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00. Abhi tak koi engineer aaya nahi he
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Paras Chodvadiya (@iamparas) reported from Sūrat, Gujarat@drsanu_singh @JioCare @reliancejio No, when I got the Jio 5G Welcome Offer, then after 5G signal came.
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Abhay Mehta (@abhaymehta) reported from Sūrat, Gujarat@reliancejio @JioCare while aiming to be the number 1 telecom service in india, customer service was definitely not on its mind. Jaisa naam waisa kaam. #JioFiberChorHai
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Sandesh Rawal (@SandeshRawal84) reported from Sūrat, Gujarat@JioCare Unlucky but your service is not available in my area.
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Manish Maurya (@fictgamer) reported from Sūrat, Gujarat@reliancejio It's not working in my area 🥲 I tried everything, I got the welcome offer , i updated my phone then also it's not working, I'm from surat gujarat
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Jeevan 🧑💻 (@jeevan__32) reported@JioCare 25 DAYS and still no resolution from Jio AirFiber Extremely slow internet for weeks, endless follow-ups, useless responses & zero accountability. Is this the level of service customers are paying for Very disappointed and frustrated with the pathetic support experience.@JioCare
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Sidharth Gautam (@sidharthgtm) reportedDear @JioCare, my JioFiber relocation request was raised on 6 May 2026, but even after 20 days the connection has neither been shifted nor has the device been picked up. Multiple follow-ups, no resolution. Extremely poor customer service and response. Please resolve this urgently
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Nikhil Tandel (@NikhilTandel20) reported@JioCare My router light is green but internet not working
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DIVYAM VARIYA (@DivyamVariya) reported@reliancejio I cancelled my JioFiber connection more than 10 days ago, but still no one has come to collect the router and other components. We have already shifted to another city. Please arrange pickup as soon as possible. ref Service Request Number CO0002FVRSC0
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Sandeep Rattan Panjkosi, Pb. (@Sandeep89779195) reported@JioCare already DM you pls check. its daily basis issue so i msg you not a single date dear. many time requests to you on phone call bt no solution.
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Rajat Shukla (@Rajatbrshukla) reported@JioCare My Jio AirFiber has been non-functional since the 2nd day of activation despite multiple complaints. I’ve paid for a 4-month plan but cannot use the service, affecting my office work. No technician visit has been arranged so far. Please escalate and resolve urgently.
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Rushikesh Kulat (@RushikeshKulat) reportedAbsolutely unacceptable service from @reliancejio . My JioAirFiber has been non-operational since Saturday, 23rd May, and despite multiple complaints, calls, and reschedules, the issue still remains unresolved. What’s worse? Jio keeps assigning the SAME engineer who openly says he no longer works for Jio. Yet the company continues to assign him repeatedly instead of actually fixing the issue. This level of incompetence, lack of transparency, and complete disregard for customers is pathetic. Customers pay for reliable service, not endless excuses and fake service assignments. Do better, Jio. @JioCare @reliancejio
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mazahar akhtar (@mazaharakhtar) reported@JioCare @JioCare @reliancejio This is pure harassment and fraud with service metrics. I have already escalated this institutional deficiency of service to the Appellate Authority (MP Circle) and the National Nodal Head via email for a ₹57,222 compensation claim.
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Rahat Ali (@ali_rahat_) reported@JioCare Due to ongoing issue since 30th April, decided to not use your Jio fiber anymore . Please close the account and take your device writhin one week as I already switched to other network.
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mac (@mac7up) reported@JioCare check this Service Request Number: SR000036EJIB