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Reliance Jio outages and service status in Sūrat, Gujarat

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and E-mail.
  • The most recent signal from this area was received May 25, 4:46 PM GMT+5:30.
  • 67% Internet (67%)
  • 17% Total Blackout (17%)
  • 8% E-mail (8%)
  • 8% Wi-fi (8%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 30: Problems at Reliance Jio

Reliance Jio is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Total Blackout 5 days ago
Sūrat Internet 8 days ago
Sūrat Wi-fi 9 days ago
Sūrat E-mail 15 days ago
Sūrat Internet 15 days ago
Sūrat Internet 16 days ago

Nearby cities with recent reports

Sūrat

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • harishpatil9511
    Harish Patil (@harishpatil9511) reported from Sūrat, Gujarat

    @reliancejio my jio number 8888244233 I recently contacted customer care but they did not have a respectful response and my issue still has not resolved jio is a reputed company ? 😡😡😡

  • kaushik_dodiya
    Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Kāmrej, Gujarat

    @JioCare @kin10808224 3rd Class Service. Even i cant send Port sms

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @JioCare @reliancejio With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-10-04:17:00:00.

  • 9033740275
    hiren devganiya (@9033740275) reported from Sūrat, Gujarat

    @Airtel_Presence @airtelindia i need airtel black plan and I am dm to you my info but no one any person reach me you can help me? @JioCare

  • abhaymehta
    Abhay Mehta (@abhaymehta) reported from Sūrat, Gujarat

    @reliancejio @JioCare while aiming to be the number 1 telecom service in india, customer service was definitely not on its mind. Jaisa naam waisa kaam. #JioFiberChorHai

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    Hey @reliancejio my jio network is not stable plz help @JioCare

  • Pulkitcoolhoney
    Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat

    Hi Friends Need a Help I want to port My Jio number in other network @JioCare @reliancejio @reliancegroup i m facing network issue on my jio number & i am got getting solution from 1 month

  • ansarnau
    Naushad Ansari (@ansarnau) reported from Sūrat, Gujarat

    When will be the issue of network, call drop and low connectivity will be solved? Even unable to complaint in jio app that much bad network. Every time executive saying network will resolve within 20 days now more than 1 years gone. @JioCare @RelianceJioCare @reliancejio

  • AaravAp5130
    Aarav (@AaravAp5130) reported from Sūrat, Gujarat

    How Poor service @JioCare No attention is paid to costomer's complaints i Complained Month Ago bt still Didn't Get Solution,facing Call Related issue As It Is, Plz Improve CCCall Service Atleast How Can Do Complain Again!! Sorry to Say sometimes WorstServices by u @reliancejio

  • 9979167672
    sunil Vaghasiya (@9979167672) reported from Sūrat, Gujarat

    @JioCare @reliancejio Rajhansh Tower Minibajar Surat 395006 Gujarat India Jio tower service is very bed. Ndd can't connect jio care This number is not working in this area +91 94277 94198 +91 91069 42769 +91 98255 92244

  • Kalpratna_
    Sunil Patil (@Kalpratna_) reported from Sūrat, Gujarat

    worst jio fiber service @reliancejio When the connection is to be given, the executive comes at home and when the problem is to be solved, then only on the phone.

  • savaliyadhruvan
    Dhruvan_patel (@savaliyadhruvan) reported from Utrān, Gujarat

    Since 4 days even after repeated calls there is no resolution Jio fiber. @reliancejio @RelianceJioCare @JioCare

  • skkathiriya8
    S.K.Kathiriya (@skkathiriya8) reported from Sūrat, Gujarat

    @JioCare It's 29 there was no solution for my issue I suddenly received a message that your address verification failed when no one came to verify the address. Pls. Refund my money..

  • iamparas
    Paras Chodvadiya (@iamparas) reported from Sūrat, Gujarat

    @drsanu_singh @JioCare @reliancejio No, when I got the Jio 5G Welcome Offer, then after 5G signal came.

  • SandeshRawal84
    Sandesh Rawal (@SandeshRawal84) reported from Sūrat, Gujarat

    @JioCare Unlucky but your service is not available in my area.

  • vipulmangroliya
    vipul patel (@vipulmangroliya) reported from Sūrat, Gujarat

    After so many compliments still there is No solution, they always ask my number and location but doing nothing, I hate this service, this might be in our country only. @reliancejio @JioCare @_MukeshAmbani

  • Shubham00097496
    ShubhamDeore (@Shubham00097496) reported from Sūrat, Gujarat

    Hlo jio I have issues your network connection since long time whenever I call in jio then jio care advisor is tell one thing we r upgrade our service I Twitte for my issued plz solved it @reliancejio @MukeshAmbaniOf

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @JioCare With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00. Abhi tak koi engineer aaya nahi he

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    @JioCare @vikramsingh2211 What will you do after taking contact number of customer, you will tell sir how much your network bar, in which slot sim is, cache cleared or not, even after if you found that problem is in your network, you tell problem is temporarily or users base in your area is high 1/2

  • fictgamer
    Manish Maurya (@fictgamer) reported from Sūrat, Gujarat

    @reliancejio It's not working in my area 🥲 I tried everything, I got the welcome offer , i updated my phone then also it's not working, I'm from surat gujarat

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • pawansi59372739
    Pawan Singh Kushwaha (@pawansi59372739) reported

    @reliancejio jio network worse network inthe world never come network after power cut

  • ShubhamKumarS9
    Shubham Kumar (@ShubhamKumarS9) reported

    .@TRAI I have my active @reliancejio mobile number, which I ported few minutes months back from #Vi. For the past couple of months I have been facing an unusual issue from you in the name of 'Mobile Number Revocation List (MNRL) published by TRAI

  • BhatraOfficial
    Ramesh Bhatra official (@BhatraOfficial) reported

    @JioCare I have accidentally recharged the wrong number (+91 63709 34576) with Rs 299. Please help me with this transaction. Transaction ID: BR000DM4M6A4

  • itsdhawan
    Sandeep Dhawan (@itsdhawan) reported

    @jio_fiber @JioCare pathetic customer support. I have been having issues since last month. Have made several complaints. Today when the services went off. I contacted for help and the supervisor says I can't send a technician for a password reset as you don't know how to do it.

  • J_SATYA_K
    JADHAVSATYAKUMAR (@J_SATYA_K) reported

    @reliancejio @reliancejio FRAUD Warning to anyone thinking of getting Jio Fiber: Think twice. Their sales team will promise you the world, but the moment you face an issue, you're on your own. I’ve been dealing with poor connectivity and broken promises from support-SR0000370TW7

  • inamwani09
    disturbed citizen (@inamwani09) reported

    @JioCare @reliancejio I am facing network congestion in my area from last 6 months now. Every time i try to reach out to customer care call gets disconnected saying it ll be resolved soon. Can you have someone reach out to me before i decide to toss out the device.

  • PhonePeSupport
    @PhonePeSupport (@PhonePeSupport) reported

    @harikrishnaktr @JioCare check your bank statement for a refund. If the refund has not been processed, contacting your bank is the fastest way to receive support. Feel free to reach out if you have any further questions. ∞JB (2/2)

  • KT44442
    किरण तासकर K T (@KT44442) reported

    @JioCare Hi Neha, 2 urgent issues: 1. JioHome (91253796177): Double paid (₹4,240). Refund extra ₹2,120 immediately. 2. AirFiber (LR000019LFNR): Shows 'Activated' but NO installation done. Plus, you took extra ₹1,200 for zero work!

  • mrkhannaa
    Karan Khanna (@mrkhannaa) reported

    @JioCare Today marks the 3rd day of my complaint that was registered via email. We are a business account and there has been almost no support either via the call centre or the on ground team. Our business operations have come to a halt because of this issue. 1/N

  • diya2411
    Vidya (@diya2411) reported

    @JioCare We urgently need a status update on this matter. Despite following up over the last five days, we have not received a proper response or solution. This delay is actively hindering our work. When exactly can we expect a resolution?