Reliance Jio

Reliance Jio Outage Report in Sūrat, State of Gujarāt

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, State of Gujarāt

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Sūrat, State of Gujarāt 03/18/2026 00:50

March 18: Problems at Reliance Jio

Reliance Jio is having issues since 05:30 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sūrat, State of Gujarāt

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

Loading map, please wait...
City Problem Type Report Time
IndiaSūrat Phone
IndiaSūrat Wi-fi
IndiaSūrat Wi-fi
IndiaSūrat Internet
IndiaSūrat Internet
IndiaSūrat Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sūrat, State of Gujarāt

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • _Aman11_ Aman (@_Aman11_) reported from Sūrat, State of Gujarāt

    There is so much issues I’m facing in internet connection in jio fiber like it seems that 100 MBPS is a joke now and even the main office doesn’t get connected for this issues , no services or return call I received, the internet is working so poorly. @JioCare @JioFiberVoice

  • Sagar25687231 Bye Bye (@Sagar25687231) reported from Sūrat, State of Gujarāt

    Beware ! Jio Fibre is smartly ridiculing people. When your plan ends, they smartly convert it into postpaid, without asking the customer. The customer care says that you should have called us before the expiration of the plan to discontinue the service. #Unlawful @JioCare

  • birhade_dipak Dipak Sahebrao Birhade (@birhade_dipak) reported from Sūrat, State of Gujarāt

    @ViCustomerCare @reliancejio @JioCare I Buy V! Postpaid Sim Card but network issue on my Home so i Port the V! Operator to Jio Operator After PORT V! Raised the Oustanding of Rs.45.52. Then Jio Operator is suspended my service because of oustanding I already Paid this amount of

  • mahekchawla04 Mahek Chawla (@mahekchawla04) reported from Sūrat, State of Gujarāt

    @reliancejio @RelianceJioCare my internet is not working since two days, raised a request but your service guy marked it as solved without even coming, and calling me and telling why did i raise another request. Is this kind of behaviour what we expect from jio ?

  • rohit_nalanda रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, State of Gujarāt

    Hey @reliancejio my jio network is not stable plz help @JioCare

  • Drpvc Prashant chotalia (@Drpvc) reported from Sūrat, State of Gujarāt

    Poorest customer care response at @reliancejio care centre at surat. @JioCare Not helping online or offline.

  • DKChoudhary151 Dinesh Choudhary (@DKChoudhary151) reported from Sūrat, State of Gujarāt

    Hello @JioCare I loss my Sim card please stop my service

  • kaushik_dodiya Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Sūrat, State of Gujarāt

    @UnionBankTweets @RBI i do a recharge in jio @JioCare its complete more then 10 days. I have talk with union bank customer care he take a complaint and but still today i didnt get my money back. And i try to call in union bank customer care more then 5/6 time but call not connect

  • pandav_devang Pandav Devang (@pandav_devang) reported from Sūrat, State of Gujarāt

    Hello, @reliancejio Take a little care, because you are going to connect by being the user port of @airtelindia and #VI .Due to which there should not be any problem in your network. And all of us should take care of the old customer so that there is no problem. #Pricehike

  • ibhavik_patel Bhavik Patel (@ibhavik_patel) reported from Sūrat, State of Gujarāt

    Switch to @Airtel_Presence as received bad experience from @JioCare from #Jiopostpaidplus plan,

  • dr_anand Dr.Anand Patel (@dr_anand) reported from Sūrat, State of Gujarāt

    @TRAI @reliancejio Whom & how i contact customer care of giga fibre for very bad service? Called customer care 4-5 times but each time my call ended,failed to file complain thru Jio App,even unable to contact executive who was in charge when i installed giga fibre. 😡😡😡😡😡

  • __JaiBhartiya__ X Bow 🏹 (@__JaiBhartiya__) reported from Sūrat, State of Gujarāt

    Found in My Jio App that 1 unknown is attached to my profile... Kindly help me out @JioCare

  • Kalpratna_ Sunil Patil (@Kalpratna_) reported from Sūrat, State of Gujarāt

    worst jio fiber service @reliancejio When the connection is to be given, the executive comes at home and when the problem is to be solved, then only on the phone.

  • PariyaniRiyaz riyaz (@PariyaniRiyaz) reported from Sūrat, State of Gujarāt

    @JIOFIBER8 @JioCare I need new jio fibre connection but not allowed in my area so please help me and support to me Foy new jio gigafiber connection. My society name is : suncity Residency,opp.Bhanki Stediyum Hanuman tekri, rander,surat Pincode : 395005

  • savaliyadhruvan Dhruvan_patel (@savaliyadhruvan) reported from Utrān, State of Gujarāt

    Since 4 days even after repeated calls there is no resolution Jio fiber. @reliancejio @RelianceJioCare @JioCare

  • vipulmangroliya vipul patel (@vipulmangroliya) reported from Sūrat, State of Gujarāt

    After so many compliments still there is No solution, they always ask my number and location but doing nothing, I hate this service, this might be in our country only. @reliancejio @JioCare @_MukeshAmbani

  • DKChoudhary151 Dinesh Choudhary (@DKChoudhary151) reported from Sūrat, State of Gujarāt

    Hello @reliancejio I loss my Sim card please stop my service

  • ibhavik_patel Bhavik Patel (@ibhavik_patel) reported from Sūrat, State of Gujarāt

    @JioCare Slow speed issue from last few months has not been solved, good coverage but speed is very less, too much fluctuations in speed , plan to discontinue postpaid connection..

  • tejcku Tej Narayan (@tejcku) reported from Sūrat, State of Gujarāt

    @JioCare Please help me to get my no 9172809034

  • pandav_devang Pandav Devang (@pandav_devang) reported from Sūrat, State of Gujarāt

    @JioCare Sir buy the entire @GTPLHathwayLtd company. So get it from a crap engineer who could not solve our complaint within 6 days.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • BhaskarReddy515 సోము భాస్కర్ రెడ్డి (@BhaskarReddy515) reported

    @reliancejio @JioCare very poor network in my area.. atleast signals also shown very bad... please rectify this signal issue.. and plase increase the signal strength..

  • IamAvisen Avisen Biswas 🇮🇳 (@IamAvisen) reported

    what the **** is happening ? i'm not able to make call. @reliancejio @JioCare kindly resolved the issue.

  • sanj6242 Sb65 (@sanj6242) reported

    @reliancejio @JioCare Even after 5 yrs you don’t have ground staff to take care of service issues. Fiber down for 4 days and no even bothered to contact me. Now I understand they all are busy in celebrations and enjoying ur making fool of people like us. Pathetic, Newton law will b applied one day.

  • Mukeshk24687116 Mukeshkumar (@Mukeshk24687116) reported

    @reliancejio @JioCare I have taken jio fibre connection. And package was given after Rs. 1500.00 as security money, and said if our service will not match then During 1 month trial we will refund all ur fund. But when we have cancelled on 11 Aug,

  • ranarpk Rana Pankaj Kunwar (@ranarpk) reported from Ghazīpur, Uttar Pradesh

    @JioCare thanks a lot for your support I tried to get #Jiofiber but your up team provide me that jio is sarkari. No followup no call back, didn't bothered about customer. LENA HO TO LE

  • Waseem40211813 Waseem (@Waseem40211813) reported from Anantnāg, State of Jammu and Kashmīr

    @JioCare One technician of jio fibre reaches the spot he deny to repair jios main cable He tells me jio cable fibre is concern of other department This is how u reslove the issue 🙏

  • GyaneshwarSingh Gyaneshwar Sinngh (@GyaneshwarSingh) reported

    @reliancejio is failed to resolve my problem but it has sent a message of resolving my problem. @TRAI @PMOIndia

  • AnjanaySah Anjanay Kumar Sah (@AnjanaySah) reported

    @reliancejio no voice call no internet no video call why you charged us for 1 month passed by no solution you fraud company your are not only indias poor network company but you are also indias largest fraud company Give my recharge amount back Not even normal voice call

  • RajputReshav Reshav Rajput (@RajputReshav) reported

    @JioCare Any1 available in jio Fibre who worried about customer or you people are just make your seats hot with Jio money and doing harassment with cstmers now it's more than 72 hours and you people don't have an 1 engineer who came and fix the problem! @reliancejio

  • Manimar38760629 Manimaran (@Manimar38760629) reported

    More than 8 times, today too now 4 clk installation scheduled,3.45pm now its rescheduled to tomorrow, very worst service, how can i cancel my order, atleas can you pls help on this, or else You @JioCare Also in leave