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Reliance Jio outages and service status in Sūrat, Gujarat

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Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received May 8, 2:17 PM GMT+5:30.
  • 67% Internet (67%)
  • 17% Total Blackout (17%)
  • 17% Wi-fi (17%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Total Blackout 1 day ago
Sūrat Internet 6 days ago
Sūrat Wi-fi 12 days ago
Sūrat Internet 23 days ago
Sūrat Internet 25 days ago

Nearby cities with recent reports

Sūrat

2 recent signals

1 day ago

Community Discussion

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Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • sagarso19566752
    Sagar Babson (@sagarso19566752) reported from Sūrat, Gujarat

    Very rubbish service @reliancejio @JioCare New Jio Fiber connectivity has been done. The network has not been coming for 20 days.There is an employee of a Jio customer whose name is Rishi,+91 78598 01642, he doesn't even talk properly. Closed the complaint without working. 🙎

  • mahekchawla04
    Mahek Chawla (@mahekchawla04) reported from Sūrat, Gujarat

    @reliancejio @RelianceJioCare my internet is not working since two days, raised a request but your service guy marked it as solved without even coming, and calling me and telling why did i raise another request. Is this kind of behaviour what we expect from jio ?

  • pkuldip94
    Kuldip khokhani (@pkuldip94) reported from Kāmrej, Gujarat

    @JioCare @reliancejio When will it be my area's turn from across the country? I have been waiting and asking for help since last three years but I am not getting any resolution yet. All of India is using 5G networks now and I don't even have 4G network here! Shame on you for fooling the public.

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    @JioCare Issue from more than 2 months not called temporary.Increasing users is not problem u should have to look for that also,if users are more in our area & we have not getting good speed than you have not taking less amount of recharge,we are paying same as users experience good speed

  • Kalpratna_
    Sunil Patil (@Kalpratna_) reported from Sūrat, Gujarat

    worst jio fiber service @reliancejio When the connection is to be given, the executive comes at home and when the problem is to be solved, then only on the phone.

  • Deepjariwala9
    Deepjariwala (@Deepjariwala9) reported from Sūrat, Gujarat

    @reliancejio Thik se 3G internet speed bhi nahi dete or 5g launch karne chale.. Worst internet speed i have ever seen on jio. No-7359164646 , location - udhna Surat

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @oldmonksays_ @reliancejio @GoI_MeitY Your service request number is SR00001EDGX0. You will receive an update by 2022-10-12T14:36:25. To check the status of your service request using MyJio App Disconnect karava diya hai mene

  • AaravAp5130
    Aarav (@AaravAp5130) reported from Sūrat, Gujarat

    @JioCare I agree With Technical Issues But What About Ur Customer Care Services.. totally Failed In My Case.

  • __JaiBhartiya__
    X Bow 🏹 (@__JaiBhartiya__) reported from Sūrat, Gujarat

    Found in My Jio App that 1 unknown is attached to my profile... Kindly help me out @JioCare

  • skkathiriya8
    S.K.Kathiriya (@skkathiriya8) reported from Sūrat, Gujarat

    @reliancejio @JioCare @JioChat It's Good News That Jio Customer Support Said we Can't Resolve Your Broadband Internet Issue. Since the last 6 days I have been facing it. First they collect Money From my side to recharge the connection then Closed my internet and now no response.

  • creativocamaal
    Creativo Camaal (@creativocamaal) reported from Sūrat, Gujarat

    @JioCare My mobile 8169641717 no network at Ranawad Khatriwad Golwad Surat though it was full last year. Alternate no 8691891989

  • Riddhesh91188
    Riddhesh Sadariwala (@Riddhesh91188) reported from Sūrat, Gujarat

    Facing issues again, nothing loads on the cellular network @JioCare @reliancejio

  • HMaiwala
    Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat

    @reliancejio @JioCare disconnection since 10th July, shared usage statement with your team to prove. My resolution date has been extended to 22, 26 ,27th and today to 1st August. My plans ends on 12th Aug. called..mailed... I think it is time for #goodbyeJio.

  • vipulmangroliya
    vipul patel (@vipulmangroliya) reported from Sūrat, Gujarat

    After so many compliments still there is No solution, they always ask my number and location but doing nothing, I hate this service, this might be in our country only. @reliancejio @JioCare @_MukeshAmbani

  • SandeshRawal84
    Sandesh Rawal (@SandeshRawal84) reported from Sūrat, Gujarat

    @JioCare Unlucky but your service is not available in my area.

  • amvra2351
    Amrendra A Mishra (@amvra2351) reported from Sūrat, Gujarat

    @JioCare Just received another promise from @reliancejio: With reference to Service Request Number SR00001CFJZ7 for your JioFiber Service ID 299259674078, your appointment with Jio service engineer is scheduled at your premises on 30-07-2022 : 11:00:00.

  • Krishulv
    सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat

    @JioCare here solve your problem early morning to getting issues I can't call to anyone because your network system is not working

  • bhadreshv1993
    ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujarat

    @JioCare @JioCare @TRAI my jio number is 9022906300. i am located from surat 394101. I have been watching for a long time now that the internet is shut down from 8 to 10 o'clock at night. And for the last 3 days I have been trying to call in customer care but there is no contact.

  • bhadreshv1993
    ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujarat

    the problem is not being solved even through Twitter, And not even getting from customer care. So please tell us where we should go so that our problem can be solved. Because even having a normal whatsapp message is having trouble. Please do not give high user reasons. @JioCare

  • kishanjari130
    Kisshan Jariwaala (@kishanjari130) reported from Sūrat, Gujarat

    Pls somebody from @reliancejio help to recover my esim profile My main number is not working from last 3 days Jio care not respond. @JioCare @jio

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • JatinkumarNG
    Jatin Narendra (@JatinkumarNG) reported

    @JioCare @reliancejio Internet issue is still not resolved

  • thakursaahab24
    Nitin Rajput (@thakursaahab24) reported

    How long are customers supposed to tolerate this? Jio network in Jalamb Village has become completely unreliable. Complaints, calls, screenshots — everything already provided, yet no permanent resolution. If service cannot be maintained, customers deserve compensation. @JioCare

  • Neetu26Verma
    Neetu Verma (@Neetu26Verma) reported

    @JioCare What exactly is being done on this issue? Please share some actual update. I am neither able to schedule another technician visit nor connect with customer support over call. Also, please share the active request number. @JioCare #jiofiber

  • bhartiyasaran
    भारतीय 🇮🇳 (@bhartiyasaran) reported

    @airtelindia @reliancejio @JioCare what js the use of displaying 5G on network signals when it runs at the speed of 2G. It is really sad and painful. Location is : Khoraram, Deoria, UP

  • devji_sand61116
    Devji Sandha (@devji_sand61116) reported

    @JioCare The service has been down since 4th May, and we are still awaiting resolution. Kindly provide a clear update or expected timeline for restoration.

  • truenaren1
    narenk (@truenaren1) reported

    @JioCare Worst service. Worst customer care support. If you are unable to privide the service than why you are installing jio fibre connection.If you are not capable just stop making public fool.

  • raabAhmd
    Raabit Ahmad (@raabAhmd) reported

    @JioCare You are willingly or unwillingly creating a very bad customer experience which you claim you do not aim for. This dialogue is going on for more than 2 days on top of a month's delay. Why?

  • mohan_mayande7g
    mohan (@mohan_mayande7g) reported

    @JioCare @reliancejio Paid for Jio AirFiber connection, and the setup box was clearly mentioned as “free” during installation. Now after disconnecting the service, why is Jio demanding the setup box back or charging for it? Nowhere was it clearly informed.

  • sankitdev
    sankit (@sankitdev) reported

    peaceful saturday. good food, good company, and a newly built temple visit. Worked on my yt video (expect it tomorrow evening) just @airtelindia ruined my mood today. Its still not resolved my issue. So tomorrow morning first thing I will do is port to @reliancejio. Life is *****ng good.

  • halfdedcomic
    Aasim (@halfdedcomic) reported

    Two days ago @JioCare said the issue was escalated. Since then: silence. No call, no visit, no fix. At this point it feels like customers are just being stalled instead of helped. Resolve SR0000357VZH or at least be honest about the delay.