Reliance Jio

Reliance Jio Outage Report in Sūrat, State of Gujarāt

Some problems detected

Users are reporting problems related to: internet, total blackout and wi-fi.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, State of Gujarāt

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Sūrat, State of Gujarāt 10/08/2025 11:10

October 08: Problems at Reliance Jio

Reliance Jio is having issues since 05:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (15%)

    Wi-fi (15%)

  4. Phone (13%)

    Phone (13%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sūrat, State of Gujarāt

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

Loading map, please wait...
City Problem Type Report Time
IndiaSūrat Internet
IndiaSūrat Internet
IndiaSūrat Phone
IndiaSūrat Total Blackout
IndiaSūrat Internet
IndiaSūrat Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sūrat, State of Gujarāt

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • rohit_nalanda रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, State of Gujarāt

    Hello @reliancejio My no not update in 5G But I live in 5G network area ... Plz upgrade my jio number

  • pkuldip94 Kuldip khokhani (@pkuldip94) reported from Kāmrej, State of Gujarāt

    @JioCare @reliancejio When will it be my area's turn from across the country? I have been waiting and asking for help since last three years but I am not getting any resolution yet. All of India is using 5G networks now and I don't even have 4G network here! Shame on you for fooling the public.

  • ShubhamNagarji2 Shubham Nagarji (@ShubhamNagarji2) reported from Sūrat, State of Gujarāt

    @JioCare I'm facing some serious issues with your network please help me ASAP.

  • rohit_nalanda रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, State of Gujarāt

    @JioCare hey reliance jio Your network is very poor very slow Plz update your network @reliancejio

  • rohit_nalanda रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, State of Gujarāt

    @JioCare 24+ h completed Not sending jio true 5G popup in my number Plz upgrade my number in 5G network area Plz help @JioCare

  • Vaniya_Boy Yogesh Shah (@Vaniya_Boy) reported from Sūrat, State of Gujarāt

    @reliancejio I am unable to browse with mobile data due to low network. Although, there was no problem happening in voice call rather than data surfing. Please do needful for full coverage. Thank you.

  • rohit_nalanda रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, State of Gujarāt

    @GabbbarSingh @reliancejio my network not in 5G

  • iamparas Paras Chodvadiya (@iamparas) reported from Sūrat, State of Gujarāt

    @drsanu_singh @JioCare @reliancejio No, when I got the Jio 5G Welcome Offer, then after 5G signal came.

  • ismailsharif71 Ismail Sharif (@ismailsharif71) reported from Sūrat, State of Gujarāt

    @reliancejio @JioCare Your customer care is disgusting. I just want to request for closer of old free Jio Sim 7990616667 and they took me for merry go round. Now don't tell me anything else I'm more concerned about my security just close this number permanently NOW.

  • fictgamer Manish Maurya (@fictgamer) reported from Sūrat, State of Gujarāt

    @reliancejio My iphone 12 got the update of 5g and i also got the trail 5g unlimited offer but not able to use it in surat. Need some help🙃

  • imajayprakashh Ajay Kumar Verma (@imajayprakashh) reported from Sūrat, State of Gujarāt

    @reliancejio @reliancegroup @JioCare your prepaid internet service is very bad in Surat Gujarat, and jio customer care executive is not proper respond...

  • Shubham00097496 ShubhamDeore (@Shubham00097496) reported from Sūrat, State of Gujarāt

    Hlo jio I have issues your network connection since long time whenever I call in jio then jio care advisor is tell one thing we r upgrade our service I Twitte for my issued plz solved it @reliancejio @MukeshAmbaniOf

  • fictgamer Manish Maurya (@fictgamer) reported from Sūrat, State of Gujarāt

    @reliancejio It's not working in my area 🥲 I tried everything, I got the welcome offer , i updated my phone then also it's not working, I'm from surat gujarat

  • 9979167672 sunil Vaghasiya (@9979167672) reported from Sūrat, State of Gujarāt

    @JioCare @reliancejio Rajhansh Tower Minibajar Surat 395006 Gujarat India Jio tower service is very bed. Ndd can't connect jio care This number is not working in this area +91 94277 94198 +91 91069 42769 +91 98255 92244

  • Tuskisutariya **** (@Tuskisutariya) reported from Sūrat, State of Gujarāt

    @JioCare 749 plan activated and 239 both are working same time bt 5 G not working

  • sagarso19566752 Sagar Babson (@sagarso19566752) reported from Sūrat, State of Gujarāt

    Very rubbish service @reliancejio @JioCare New Jio Fiber connectivity has been done. The network has not been coming for 20 days.There is an employee of a Jio customer whose name is Rishi,+91 78598 01642, he doesn't even talk properly. Closed the complaint without working. 🙎

  • deepak_jha111 Deepak Jha (@deepak_jha111) reported from Sūrat, State of Gujarāt

    @JioCare Kindly advise till that time what your customer will do?

  • kishanjari130 Kisshan Jariwaala (@kishanjari130) reported from Sūrat, State of Gujarāt

    Pls somebody from @reliancejio help to recover my esim profile My main number is not working from last 3 days Jio care not respond. @JioCare @jio

  • NirajOj91192051 Niraj Ojha (@NirajOj91192051) reported from Sūrat, State of Gujarāt

    @reliancejio Jio 5g not working inside room Plz help Surat

  • harishpatil9511 Harish Patil (@harishpatil9511) reported from Sūrat, State of Gujarāt

    @reliancejio my jio number 8888244233 I recently contacted customer care but they did not have a respectful response and my issue still has not resolved jio is a reputed company ? 😡😡😡

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • RAMIZNAGORI RAMIZ RAJA (@RAMIZNAGORI) reported

    Worst service ever @reliancejio @JioCare

  • villenggc MadSirOP (@villenggc) reported

    @JioCare But i dont experience this issue in the same routes in Vi or Airtel! If it is like that. I must face the issue in airtel/vi too na while travelling..

  • yeah_its_chirag Chirag Mittal (@yeah_its_chirag) reported

    Hey @JioCare! Got a jiofiber connection one month back. The jio guy informed you will 2 month free trial - 1 from referral, 1 from company policies. But now the JIO guy is saying there is a problem in activating the referral code and they can’t give 1 month free referral.

  • UmeshR84069984 UmeshR (@UmeshR84069984) reported

    @JioCare Wow @JioCare just got the call from customer care and they agreed that there is network coverage issue in my area but dont know when it will be solved. Doesn't that mean you cannot provide service in this area which was working earlier?

  • ShourodipRoy Shourodip Roy (@ShourodipRoy) reported

    @JioCare Hello! DMd you a query/ complaint 3 business days back and yet to receive a response. This is regarding pre payment made towards @netflix plans via your platform. Hope customers won’t be disadvantaged for choosing to pay Netflix via Jio when prompted to do so….

  • MadhuraShekar Madhura S (@MadhuraShekar) reported

    @JioCare #appreciation post# for the first time I felt valued as a customer at Jio. The last service guy who gave his number for emergency not only picked up my call but my issue got resolved in a day. Kudos to Hemanth commitment to customer satisfaction 👍🏻

  • villenggc MadSirOP (@villenggc) reported

    @voldermort891 @JioCare Other networks dont work while i am not travelling. Only issue with jio is while i travel. In static places in most of Navi Mumbai its v good.

  • milantheshrink Dr Milan B (@milantheshrink) reported

    Suddenly very poor network for @JioCare in some parts of my clinic which was fine earlier... Patients cant call or connect to us

  • ym_mishra YOGESH (@ym_mishra) reported

    @JioCare Jio annually subscription is a trap after annual subscription it provides slow speedIssue no. MR0000ZULROM no hope

  • yadavhanuman89 Er. Hanuman Yadav (@yadavhanuman89) reported

    @JioCare my jio mobile 9987401513 internet speed is very slow. Please help @reliancejio