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Reliance Jio

Reliance Jio Outage Report in Sūrat, Gujarat

Why is my Reliance Jio service not working?

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 60% Internet (60%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Internet 2 days ago
Sūrat Internet 2 days ago
Sūrat Internet 8 days ago
Sūrat Internet 10 days ago
Sūrat Phone 17 days ago
Sūrat Wi-fi 17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • ketan_bagrecha
    ketan bagrecha (@ketan_bagrecha) reported from Sūrat, Gujarat

    @reliancejio Worst service.

  • urdiips
    Dipesh Shah (@urdiips) reported from Sūrat, Gujarat

    I'm thinking to switch mobile operator @airtelindia to @reliancejio due to me and my family suffering Internet issues since last week. Hey @reliancejio, Please show me some reasonable postpaid family plan.

  • DeepakS30521066
    Deepak Suthar (@DeepakS30521066) reported from Sūrat, Gujarat

    @ViCustomerCare providing the worst services to your customers.When you not able to provide proper service then why you open the company and now idea,Vodafone both are merge then also not providing service better than you @airtelindia , @reliancejio providing a best services.

  • SandeshRawal84
    Sandesh Rawal (@SandeshRawal84) reported from Sūrat, Gujarat

    @reliancejio What to do if you are not offering service on my location?

  • kaushik_dodiya
    Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Utrān, Gujarat

    @JioCare @reliancejio i am at surat laskana location from tomorrow to much network issue is here. I want to port my number to other operator but i can even send sms. Really Very 3dr class service here I For This Tweet i use Vodafone Network Its Working Here.

  • wasoninfo
    rakesh Wason (@wasoninfo) reported from Sūrat, Gujarat

    @JioCare very poor signals since last 4 months low profile, only befooling asking questions and questions, so many complaints

  • technotreatz
    TechnoTreat (@technotreatz) reported from Sūrat, Gujarat

    @reliancejio @JioCare Just ported to #Jio last week. I've feeling of being cheated. Data speed is too low like 2G. Is this the day which I'd foreseen while moving to Jio? Improve your data speed otherwise 90days ain't so far. Another @airtelindia number has no complaint at all.

  • Kinjatin
    Jatin V. Pathak🇮🇳 (@Kinjatin) reported from Sūrat, Gujarat

    @JioCare @reliancejio @JioCare Jio net sucks.😠😡🤬

  • MohammadVohra6
    Mohammad Vohra (@MohammadVohra6) reported from Sūrat, Gujarat

    @JioCare i have tried book form both way but still no service available for my area 😔😔😔😔

  • dharashahcoach
    CA Dhara Gada Shah (@dharashahcoach) reported from Sūrat, Gujarat

    The worst ever service of @fiber_jio. I applied for cancelation of connection at my office on 31st July 2020. No reply from @JioCare Took new connection at home as we were doing work from home. Now @reliancejio is charging for both connection.

  • Kalpesh89177947
    Kalpesh Kumar (@Kalpesh89177947) reported from Sūrat, Gujarat

    @JioCare From yesterday i m getting a network issue in my area So can you help me

  • kaushik_dodiya
    Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Kāmrej, Gujarat

    @JioCare @kin10808224 3rd Class Service. Even i cant send Port sms

  • anil_bhavani
    Anil Bhavani (भवानी) (@anil_bhavani) reported from Sūrat, Gujarat

    Already Purchased IR PACK before 2 days Still I can Not activate it Think Twice before purchase @reliancejio @JioCare is act like they are helping I didn’t receive any assistance I contacted Toll Free Customer Care Online Chat MyJio App Twitter

  • brij2222
    Brijesh (@brij2222) reported from Sūrat, Gujarat

    @Kaustubhpawar44 @_shradharajput_ @reliancejio So basically i wanted yo say Cities like Delhi/mumbai/bangluru/hydrabad/pune...etc etc having best service of airtel Except rural parts of india where Jio has strong hold

  • harshinbhogle
    Harshin Mehta (@harshinbhogle) reported from Sūrat, Gujarat

    Hey @reliancejio @JioCare this is my 2nd tweet. How many days need to install cables and start a new connection? It’s been 1.5 months and all I can hear “yes it will be done by the end of this week”. If the start is this much poor how can I trust after sale service?

  • AnkitJain2828
    Ankit Jain (@AnkitJain2828) reported from Sūrat, Gujarat

    Facing the worst customer care support from @JioSaavn @reliancejio Its been three days i m unable to use my jio saavn pro services

  • Kalpesh89177947
    Kalpesh Kumar (@Kalpesh89177947) reported from Sūrat, Gujarat

    @reliancejio from yesterday I m having a problem with network issue from jio So can you help me

  • priyanka_dutta4
    Priyanka Dutta (@priyanka_dutta4) reported from Sūrat, Gujarat

    @JioCare your network is not working properly.. So give us better network coz we pay for it

  • imchahak
    Chahak Modi (MoCha) (@imchahak) reported from Sūrat, Gujarat

    @TikonaTIL @TikonaTIL nobody listens there over the app or customer care number even after frequent complains n today its not working since afternoon. I m done with #Tikona not paying for next time just waiting for this plan to complete. Even #Jiofi from @reliancejio dongle is better.

  • SandeshRawal84
    Sandesh Rawal (@SandeshRawal84) reported from Sūrat, Gujarat

    @JioCare @reliancejio please reply that are you giving Jio Fiber service in my area? Rushi Vihar Township, parvat patiya, near vraj bhoomi, Surat-395010 Gujarat

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • ArchanaGusain2
    Archana Gusain (@ArchanaGusain2) reported

    @JioCare No use of your ranking if you cannot provide proper customer service. I have been struggling to get my refund back since November 2020. Even following up with you on twitter since January. Hell disappointed with you guys!

  • gaurseth
    gauri seth (@gaurseth) reported

    @reliancejio Hello..I have the worst expercience of jio fiber i was charged 1500 rs no connection has been done till date .first it was scheduled for 13-02-2021 and it rescheduled 6-02-2021 1to3 pm 7-02-2021 12to3pm then 7pm 8-0202021 11 am still waiting for jio executive .

  • mrityunjay522
    Mrityunjay Singh (@mrityunjay522) reported

    @reliancejio customer care is not picking my call, I am facing outage from last 24 hours. This issue faced by almost every week. Hi @jiocare can you refund my amount and take your boxes from my home?

  • ShyamSKhese
    Shyam Khese (@ShyamSKhese) reported

    @JioCare Good morning team, there is no service (network) in Lohagaon (pin code: 411047) area since morning. Please look in the issue and resolve it asap. Thank you.

  • vjviven
    Viven Jain (@vjviven) reported

    @Airtel_Presence Yes @airtelindia tried to reach but it’s your network so can’t connect even u ask for other contact no that mean u know other network are better then your and I m facing the issue at multiple location soo soon will port to @reliancejio

  • MandanaDonoghue
    Dr.Mandana Donoghue (@MandanaDonoghue) reported

    @JioCare here is the award for the worst service ever. I have placed 4 complaints in the last week for low speed on a 300MBPs plan & you have showed it as resolved each time without even checking it. What is the use of a service which does not exist? #JioWorstCare

  • rvananthu
    Ananthu (@rvananthu) reported

    @JioCare is it possible to use @SonyLIV subscription which part of Jiofiber plan in the web app? When i login to sonyliv with same mobile number as Jiofiber it says no active subscription, on Jio app it shows subscription is active.

  • KHUSHWANTM94
    Khushwant Mathur (@KHUSHWANTM94) reported

    @JioCare @reliancejio My Jio App doesn't work with Jio internet but works fine with other network and broadband!! Kindly help us in getting this resolved.

  • thekkumoottil
    George Thekkumoottil (@thekkumoottil) reported

    @JioCare @jkneeds jio don't have enough spectrum for large data usage, it will slow down further, #Port2Vi vodafoneidea good 4G in India, good call quality, better coverage, more importantly you can call customer care of Vi directly and raise your concern.#PortInVodafone

  • mykthecoolest
    mayank agarwal (@mykthecoolest) reported

    @JioCare @anonymousPMO Do not do a mistake by joining jio they are cheaters never refund your security #jiochor #jiofiber #fraud