Reliance Jio

Reliance Jio Outage Report in Sūrat, State of Gujarāt

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, State of Gujarāt

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Sūrat, State of Gujarāt 03/17/2026 06:00

March 17: Problems at Reliance Jio

Reliance Jio is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sūrat, State of Gujarāt

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

Loading map, please wait...
City Problem Type Report Time
IndiaSūrat Phone
IndiaSūrat Wi-fi
IndiaSūrat Wi-fi
IndiaSūrat Internet
IndiaSūrat Internet
IndiaSūrat Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sūrat, State of Gujarāt

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • tejcku Tej Narayan (@tejcku) reported from Sūrat, State of Gujarāt

    @JioCare Please help me to get my no 9172809034

  • mahekchawla04 Mahek Chawla (@mahekchawla04) reported from Sūrat, State of Gujarāt

    @reliancejio @RelianceJioCare my internet is not working since two days, raised a request but your service guy marked it as solved without even coming, and calling me and telling why did i raise another request. Is this kind of behaviour what we expect from jio ?

  • Kalpratna_ Sunil Patil (@Kalpratna_) reported from Sūrat, State of Gujarāt

    @reliancejio @JioCare know one response on my network issue query. Worthless service

  • pandav_devang Pandav Devang (@pandav_devang) reported from Sūrat, State of Gujarāt

    @JioCare Sir buy the entire @GTPLHathwayLtd company. So get it from a crap engineer who could not solve our complaint within 6 days.

  • Kalpratna_ Sunil Patil (@Kalpratna_) reported from Sūrat, State of Gujarāt

    @JioCare Still issue not resolve yet

  • DKChoudhary151 Dinesh Choudhary (@DKChoudhary151) reported from Sūrat, State of Gujarāt

    Hello @JioCare I loss my Sim card please stop my service

  • brijeshA07 Brijesh Patel (@brijeshA07) reported from Olpād, State of Gujarāt

    @reliancejio the worst network of jio that I feel. not only my connection but there is my family members network connection. please ASAP try to solve problems. if u not solve this problem I have no choice to change another network & also a my family members.

  • Riddhesh91188 Riddhesh Sadariwala (@Riddhesh91188) reported from Sūrat, State of Gujarāt

    Facing issues again, nothing loads on the cellular network @JioCare @reliancejio

  • Drpvc Prashant chotalia (@Drpvc) reported from Sūrat, State of Gujarāt

    Poorest customer care response at @reliancejio care centre at surat. @JioCare Not helping online or offline.

  • kaushik_dodiya Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Sūrat, State of Gujarāt

    @UnionBankTweets @RBI i do a recharge in jio @JioCare its complete more then 10 days. I have talk with union bank customer care he take a complaint and but still today i didnt get my money back. And i try to call in union bank customer care more then 5/6 time but call not connect

  • dr_anand Dr.Anand Patel (@dr_anand) reported from Sūrat, State of Gujarāt

    @TRAI @reliancejio Whom & how i contact customer care of giga fibre for very bad service? Called customer care 4-5 times but each time my call ended,failed to file complain thru Jio App,even unable to contact executive who was in charge when i installed giga fibre. 😡😡😡😡😡

  • DKChoudhary151 Dinesh Choudhary (@DKChoudhary151) reported from Sūrat, State of Gujarāt

    Hello @reliancejio I loss my Sim card please stop my service

  • __JaiBhartiya__ X Bow 🏹 (@__JaiBhartiya__) reported from Sūrat, State of Gujarāt

    Found in My Jio App that 1 unknown is attached to my profile... Kindly help me out @JioCare

  • brizs07 Brijesh Patel (@brizs07) reported from Olpād, State of Gujarāt

    @reliancejio Jio internet speed is very slow. I contact customer care and complain them but there was no improvement in internet speed. ASAP please improve jio internet speed

  • hapatel2792_a Hardik A. Patel (@hapatel2792_a) reported from Sūrat, State of Gujarāt

    @reliancejio @JioCare Since last few Internet connectivity is poor, facing issue for net surfing.

  • brijeshA07 Brijesh Patel (@brijeshA07) reported from Olpād, State of Gujarāt

    @JioCare the slowest network is I feel that is jio network. please try to solve network issue. there is not fault of my smart phone I already checked it. there is only issue of not only mine but also a in my family jio network.

  • _Aman11_ Aman (@_Aman11_) reported from Sūrat, State of Gujarāt

    There is so much issues I’m facing in internet connection in jio fiber like it seems that 100 MBPS is a joke now and even the main office doesn’t get connected for this issues , no services or return call I received, the internet is working so poorly. @JioCare @JioFiberVoice

  • vipulmangroliya vipul patel (@vipulmangroliya) reported from Sūrat, State of Gujarāt

    After so many compliments still there is No solution, they always ask my number and location but doing nothing, I hate this service, this might be in our country only. @reliancejio @JioCare @_MukeshAmbani

  • Pulkitcoolhoney Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, State of Gujarāt

    @JioCare worst company bad service bad customer support

  • rohit_nalanda रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, State of Gujarāt

    Hey @reliancejio my jio network is not stable plz help @JioCare

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Shubham_1210 Shubham (@Shubham_1210) reported

    @JioCare My internet service is down and very slow from last night!!! Sent you details in dm

  • I_m_puspendu PUSPENDU MONDAL (@I_m_puspendu) reported

    @JioCare Still I am facing the problem, but how can send me a message that u have resolved the problem? Are you joking? If u can't resolve then tell me, I'll break the sim and throw it out from my phone. I have paid for the service but I m not getting the proper service.

  • archiesck1 AVINASH KUMAR (@archiesck1) reported

    @JioCare @reliancejio It is very unfortunate and misleading that even after 12-13days, I am yet to get any response to my request/ marking interest for JIO 5G Welcome Offer, I have not been responded. My mobile is 5G Compatible, I live in the provided area. What’s the issue?

  • shirsat_bhushan Bhushan Shirsat (@shirsat_bhushan) reported from Hadapsar, State of Mahārāshtra

    @reliancejio @JioCare Team, please note that we are not getting 5G speed at hights of multistorey building, 5G network about to vanish from 1st floor itself, please have a look, facing this issue at location Hinjewadi pincode 411057, Pune

  • rameshwarparsad Rameshwar Parsad (@rameshwarparsad) reported

    @Namak_mirchi @JioCare @reliancejio There support another level in this work. It is down for Pan India and they can't send a single SMS to customer about outage. Customers are continuously calling numbers and noone picks up. Pathetic service.

  • muku0688 Mukesh Yadav (@muku0688) reported

    @reliancejio @JioCare Dear Jio Team, Your network is not realisable anymore.. disruption since last 2 days. No support available for your side.

  • RajatSh05009179 Rajat Sharma (@RajatSh05009179) reported

    @JioCare @_MukeshAmbani what kind of service is this

  • CooberJaden Jaden Coober (@CooberJaden) reported

    @JioCare my Jio fiber has a high ping issue since the day it was installed.. I tried to contact the personnel and he didn't even send anyone to take a look.. The ping issue is so bad that I can't even watch live matches and play online games. It's been a month with this situation

  • sandeepjakharia Sandeepjakharia (@sandeepjakharia) reported

    From 1 week my jio phone internet is not working properly @reliancejio @JioCare

  • Prabhat86025391 Prabhat yadav (@Prabhat86025391) reported

    @JioCare will you improve this calling problem immediate basis. Or I have to quit jio.