Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
- The most common problems reported in this area mention Internet and Total Blackout.
- The most recent signal from this area was received Jul 11, 6:12 PM GMT+5:30.
- Internet (90%)
- Total Blackout (10%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 13: Problems at Reliance Jio
Reliance Jio is having issues since 08:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
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Internet | 2 days ago |
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Sūrat
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Internet | 2 days ago |
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Sūrat
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Internet | 2 days ago |
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Sūrat
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Internet | 4 days ago |
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Sūrat
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Internet | 5 days ago |
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Sūrat
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Internet | 5 days ago |
Nearby cities with recent reports
12 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat@reliancejio @JioCare Now three months has elapsed till the company need more time and telling me to have patience to sort out my issue . Jus a poor response
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Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat@JioCare Kindly cancel the bill also if connection has been cancelled ..
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X Bow 🏹 (@__JaiBhartiya__) reported from Sūrat, GujaratFound in My Jio App that 1 unknown is attached to my profile... Kindly help me out @JioCare
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Bhavik Bheda (@bheda_bhavik) reported from Sūrat, Gujarat@GTPL_Hathway worst service ever Pls do not buy any plan from this company @ZeeBusiness @reliancejio
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Bye Bye (@Sagar25687231) reported from Sūrat, GujaratBeware ! Jio Fibre is smartly ridiculing people. When your plan ends, they smartly convert it into postpaid, without asking the customer. The customer care says that you should have called us before the expiration of the plan to discontinue the service. #Unlawful @JioCare
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Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat@JioCare The connection has resumed, now please extend my current plan to cover charges when the Internet was not working i.e 20 days since the connection was active( 10th July). You can access my account to check usage for this request. Writing becoz there is no response in DM.
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Madhav Daga (@MadhavDaga2) reported from Athwa, Gujarat@reliancejio @JioCare My jio registered number - 8160847081 has not been working since the last 4 months. It is not showing the network on any of my phones. I hereby request you to kindly look into it and do the needful. Thank you! Jio Number- 8160847081 Contact- 8160535463
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Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat@JioCare @reliancejio @reliancegroup Jio network is soo poor not able to make call phone cuts after 1 ring
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Tushar Gidwani (@TusharGidwani) reported from Sūrat, GujaratHello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat
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Aman (@_Aman11_) reported from Sūrat, GujaratThere is so much issues I’m facing in internet connection in jio fiber like it seems that 100 MBPS is a joke now and even the main office doesn’t get connected for this issues , no services or return call I received, the internet is working so poorly. @JioCare @JioFiberVoice
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Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat@JioCare worst company bad service bad customer support
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Vijay Makavana (@HiravaBoy) reported from Sūrat, GujaratJio 5G not Working on my Infinix Hot 20 5G . This phone support 12 5G band but Jio 5G not working. I have welcome offer and 5G network city @InfinixIndia @Infinix_Mobile @JioCare
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ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujaratthe problem is not being solved even through Twitter, And not even getting from customer care. So please tell us where we should go so that our problem can be solved. Because even having a normal whatsapp message is having trouble. Please do not give high user reasons. @JioCare
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, GujaratSwitch to @Airtel_Presence as received bad experience from @JioCare from #Jiopostpaidplus plan,
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riyaz (@PariyaniRiyaz) reported from Sūrat, Gujarat@JIOFIBER8 @JioCare I need new jio fibre connection but not allowed in my area so please help me and support to me Foy new jio gigafiber connection. My society name is : suncity Residency,opp.Bhanki Stediyum Hanuman tekri, rander,surat Pincode : 395005
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Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Sūrat, Gujarat@UnionBankTweets @RBI i do a recharge in jio @JioCare its complete more then 10 days. I have talk with union bank customer care he take a complaint and but still today i didnt get my money back. And i try to call in union bank customer care more then 5/6 time but call not connect
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Riddhesh Sadariwala (@Riddhesh91188) reported from Sūrat, GujaratFacing issues again, nothing loads on the cellular network @JioCare @reliancejio
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vipul patel (@vipulmangroliya) reported from Sūrat, GujaratAfter so many compliments still there is No solution, they always ask my number and location but doing nothing, I hate this service, this might be in our country only. @reliancejio @JioCare @_MukeshAmbani
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@reliancejio With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00. Abhi tak engineer aaya nahi he
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Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat@reliancejio @JioCare disconnection since 10th July, shared usage statement with your team to prove. My resolution date has been extended to 22, 26 ,27th and today to 1st August. My plans ends on 12th Aug. called..mailed... I think it is time for #goodbyeJio.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Avish Shah 🇮🇳 (@avishshah99) reportedIs there any human working for customers or just an AI who never seen to solve problem but just give deadlines and never fulfill it? @JioCare
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jodhpurwarrior (@jodhpurwarrior) reported@jiocare @jiofibercare wifi down since Saturday morning, no assistance from your app or local technicians. We pay our bills on time and this is the service we get??
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Ram Mishra (@mishra1969) reported@JioCare shameful jio care . Change your name to jio , we don’t care. Your chats are useless and provide no solution.
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ramesh (@rameshsheelam) reportedSR000036PTXB SR000037SCQN SR000038UOHP SR000039F5WP SR00003AQZBH One simple question, @JioCare Why did you create so many reference numbers for a small refund? I guess these reference numbers are proof of your inability to resolve a simple issue, not proof of customer support
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Ganesh Prasad Bhat (@GaneshPrasadBh2) reported@JioCare I just confirmed no one has reached out to society for permission. All vague answers. No resolution from last 7 days..
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Himanshu Rana (@himanshuRana20) reported@reliancejio @JioCare internet is not working since 7 days. You are working on fixing but you are not able to solve. @consumercourtin please help they gave me 6 month connection and not giving the service.
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Karan Java (@sindhibhau) reported@reliancejio @JioCare With reference to Service Request number SR00002MK46A for your JioFixedVoice Number connection having JioFixedVoice Number we have scheduled an appointment with a Jio service engineer at your premises on 14-Jul-2026 between 13:30:00 - 14:30:00.
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Subhan De (@de_subhan_1000) reported@JioCare On 13 June, the visit was rescheduled to 14 June, 3 PM. Customer care promised a technician callback within 30 minutes, but even after an hour, no one contacted me.
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R.Sriram Varadarajan (@sri_varad) reported@JioCare @reliancejio @MukeshAmbani_ A "system limitation" cannot justify 6+ days without assigning an engineer. If Jio's systems cannot schedule a technician for nearly a week, that is a serious operational failure—not the customer's problem. Every missed apmt has been on Jio's side, without even a courtesy call.
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Ranjan Somani (@RanjanSoma12635) reported@JioCare @reliancejio My JioAirFiber has been down for the last 12 days due to rain. Despite repeated complaints, no timely support was provided. Now that an engineer finally visited, I was charged ₹349 for an adapter, even though your device was damaged because of rain.