Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Sūrat, including 1 direct report.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Aug 17, 3:43 PM GMT+5:30.
- Internet (86%)
- E-mail (5%)
- Wi-fi (5%)
- Phone (5%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 18: Problems at Reliance Jio
Reliance Jio is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Internet | 17 hours ago |
|
Sūrat
|
Phone | 5 days ago |
|
Sūrat
|
Internet | 9 days ago |
|
Sūrat
|
Internet | 11 days ago |
|
Sūrat
|
Internet | 14 days ago |
|
Sūrat
|
Internet | 14 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Dipak Sahebrao Birhade (@birhade_dipak) reported from Sūrat, Gujarat@ViCustomerCare @reliancejio @JioCare I Buy V! Postpaid Sim Card but network issue on my Home so i Port the V! Operator to Jio Operator After PORT V! Raised the Oustanding of Rs.45.52. Then Jio Operator is suspended my service because of oustanding I already Paid this amount of
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Sandesh Rawal (@SandeshRawal84) reported from Sūrat, Gujarat@JioCare Unlucky but your service is not available in my area.
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Yogesh Shah (@Vaniya_Boy) reported from Sūrat, Gujarat@reliancejio I am unable to browse with mobile data due to low network. Although, there was no problem happening in voice call rather than data surfing. Please do needful for full coverage. Thank you.
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat@JioCare Issue from more than 2 months not called temporary.Increasing users is not problem u should have to look for that also,if users are more in our area & we have not getting good speed than you have not taking less amount of recharge,we are paying same as users experience good speed
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@JioCare @reliancejio With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-10-04:17:00:00.
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Bye Bye (@Sagar25687231) reported from Sūrat, GujaratBeware ! Jio Fibre is smartly ridiculing people. When your plan ends, they smartly convert it into postpaid, without asking the customer. The customer care says that you should have called us before the expiration of the plan to discontinue the service. #Unlawful @JioCare
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hiren devganiya (@9033740275) reported from Sūrat, Gujarat@Airtel_Presence @airtelindia i need airtel black plan and I am dm to you my info but no one any person reach me you can help me? @JioCare
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Pandav Devang (@pandav_devang) reported from Sūrat, Gujarat@JioCare Sir buy the entire @GTPLHathwayLtd company. So get it from a crap engineer who could not solve our complaint within 6 days.
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Creativo Camaal (@creativocamaal) reported from Sūrat, Gujarat@JioCare My mobile 8169641717 no network at Ranawad Khatriwad Golwad Surat though it was full last year. Alternate no 8691891989
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, GujaratSave me from the dark hustle of your office. Big Reliance claim seems to be Failing on the ground reality. My JioFiber complaint is not cured even in 5 days @reliancejio @_MukeshAmbani
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Harish Patil (@harishpatil9511) reported from Sūrat, Gujarat@reliancejio my jio number 8888244233 I recently contacted customer care but they did not have a respectful response and my issue still has not resolved jio is a reputed company ? 😡😡😡
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Sandesh Rawal (@SandeshRawal84) reported from Sūrat, Gujarat@JioCare He is saying that we will give connection in next week. But this commitment is broken Please give contact no. I need to talk My television is on off mode from 1 month.
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat@JioCare I have 5 connection with my family i will not wait longer, if you don't provide resolution soon, within this month.
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**** (@Tuskisutariya) reported from Sūrat, Gujarat@JioCare 749 plan activated and 239 both are working same time bt 5 G not working
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ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujaratthe problem is not being solved even through Twitter, And not even getting from customer care. So please tell us where we should go so that our problem can be solved. Because even having a normal whatsapp message is having trouble. Please do not give high user reasons. @JioCare
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Umakanta Pradhan (@Umakant79367992) reported from Sūrat, GujaratEvery day my net problem vary high 😭😭😭so I change my sim waht happened #jio family 0.24kb/sec my net speed @reliancejio @JioCare
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Vijay Makavana (@HiravaBoy) reported from Sūrat, GujaratJio 5G not Working on my Infinix Hot 20 5G . This phone support 12 5G band but Jio 5G not working. I have welcome offer and 5G network city @InfinixIndia @Infinix_Mobile @JioCare
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MORADIYA JAY (@moradiyajay292) reported from Sūrat, Gujarat@JioCare I'm tweeting through someone else's internet. My jio internet is not working properly and how does I install and do so.... Third class service and app and everything pissed off the @JioCare give me some plan so I think about it @Airtel_Presence gave me the best welcome package.
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Prashant chotalia (@Drpvc) reported from Sūrat, GujaratPoorest customer care response at @reliancejio care centre at surat. @JioCare Not helping online or offline.
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Aarav (@AaravAp5130) reported from Sūrat, Gujarat@JioCare I agree With Technical Issues But What About Ur Customer Care Services.. totally Failed In My Case.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Dr. Khanna (@DrKhannaAIIMS) reportedHello,@JioCare,I made a call to Jio Customer 18008899999 and no one there's speaks English. After waiting for 30 minutes,an Automated call asked me to rate the service,which I rated as ZERO,but the system accepted 1 to 5 only. Is this some kind of joke?
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Truth Seeker (@vish8319) reported@JioCare I don't think you need permission to resolve issue but still, how do I do that. I have been requesting to resolve it mylords..
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🔡 (@iamrarest) reported@JioCare First of all, internet connectivity issue is resolved by itself. None of your technical team visited my place. It simply means none of ur technical team has Idea why same issue occurred in last 20 days. Hence I have to wait for issue to occur again & expect to resolve by itself.
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Suyash Tripathi (@AdvTripathiIND) reportedThis is the level of @JioCare that they publically reply to your tweet and ask you to reply in DM, and when you reply in your DM, they ghost you there and you keep asking them questions. Such an irritating service. Thankfully I have initiated process for shifting to Airtel.
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Mudassir Zaidi (@Mudassir25) reported@JioCare For the past 10 days,I have been experiencing persistent WiFi connectivity issues. Despite raising multiple complaints, I have received no assistance. This daily disruption has become unmanageable.I have escalated this matter to the TRAI and am currently awaiting their response.
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Rahulvijay (@Rahulvi51125938) reported@JioCare What is the use of doing it again no one is GNG to come n check the issue very time they tell we put you request for high priority I think this what high priority for u guys it's been more then a week @JioCare @reliancejio
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Sweta (@swetakasat) reported@JioCare For five years we never had a problem in this area. It's just since a week now that too for few numbers. Do you suggest it's time we all shift to either @airtelindia or @ViCustomerCare?
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Shivakumar (@Skumar_654) reported@JioCare I sent all details to dm. What are You doing. Are You sleeping. Idiots always tells this stupid dialogue. Stop lying. Facing JioHome app login issue from June 20,2026. Given complaint to many times but idiots sleeping that time.solve immediately
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nick (@Nick_N_Shah) reported@JioCare Bhavana, what are the chances of me getting my refund after 3 month, your support team is still working on but they might need 2 hire more support to bear heavy weight of my large amount of refund. I feel shame how much hard they r working. #jiorefundscam
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Sumit Sharma |🇮🇳 (@sumit_sharma_07) reported@reliancejio @JioCare - every 3-4 months, there is a service disruption on the broadband connection and the service response is poor, pathetic, delayed and unacceptable most of the time. One single disruption costs more than what we save in 3 months. #Shame #TRAI SR00003E8GN9