Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jul 18, 10:27 PM GMT+5:30.
- Internet (85%)
- Total Blackout (10%)
- Wi-fi (5%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 21: Problems at Reliance Jio
Reliance Jio is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
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Internet | 2 days ago |
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Sūrat
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Internet | 4 days ago |
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Sūrat
|
Internet | 6 days ago |
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Sūrat
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Wi-fi | 7 days ago |
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Sūrat
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Internet | 10 days ago |
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Sūrat
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Internet | 10 days ago |
Nearby cities with recent reports
4 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Prashant chotalia (@Drpvc) reported from Sūrat, GujaratPoorest customer care response at @reliancejio care centre at surat. @JioCare Not helping online or offline.
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat@JioCare Issue from more than 2 months not called temporary.Increasing users is not problem u should have to look for that also,if users are more in our area & we have not getting good speed than you have not taking less amount of recharge,we are paying same as users experience good speed
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Deepak Jha (@deepak_jha111) reported from Sūrat, Gujarat@JioCare Kindly advise till that time what your customer will do?
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Amrendra A Mishra (@amvra2351) reported from Sūrat, Gujarat@JioCare Just received another promise from @reliancejio: With reference to Service Request Number SR00001CFJZ7 for your JioFiber Service ID 299259674078, your appointment with Jio service engineer is scheduled at your premises on 30-07-2022 : 11:00:00.
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Amrendra A Mishra (@amvra2351) reported from Sūrat, Gujarat@JioCare Thanks a lot for your efforts without resolution. Now customers like me will never trouble you and your company Reliance Jio Fibre as I have already applied for refundable deposits of 6500/-and six months subscription for new plan paid on 27.6.22 operative 9/7/22.
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@reliancejio With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00. Abhi tak engineer aaya nahi he
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@oldmonksays_ @reliancejio @GoI_MeitY Your service request number is SR00001EDGX0. You will receive an update by 2022-10-12T14:36:25. To check the status of your service request using MyJio App Disconnect karava diya hai mene
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ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujaratthe problem is not being solved even through Twitter, And not even getting from customer care. So please tell us where we should go so that our problem can be solved. Because even having a normal whatsapp message is having trouble. Please do not give high user reasons. @JioCare
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LAWYER AVINASH JAIN (@avinashjain4ind) reported from Sūrat, Gujarat@JioCare your jio fiber is not working please send your engineer as early as possible
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Deepjariwala (@Deepjariwala9) reported from Sūrat, Gujarat@reliancejio Thik se 3G internet speed bhi nahi dete or 5g launch karne chale.. Worst internet speed i have ever seen on jio. No-7359164646 , location - udhna Surat
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Aarav (@AaravAp5130) reported from Sūrat, GujaratHow Poor service @JioCare No attention is paid to costomer's complaints i Complained Month Ago bt still Didn't Get Solution,facing Call Related issue As It Is, Plz Improve CCCall Service Atleast How Can Do Complain Again!! Sorry to Say sometimes WorstServices by u @reliancejio
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chetan sankaliya (@csankaliya) reported from Utrān, Gujarat@JioCare at this place internet speed to slow i have been complaint many times but no any resolution plzz solve this issue
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Ankit Jain (@AnkitJain2828) reported from Sūrat, GujaratFacing the worst customer care support from @JioSaavn @reliancejio Its been three days i m unable to use my jio saavn pro services
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mukund kheni (@KheniMukund) reported from Sūrat, Gujarat@JioCare I connect many times bus i do not get any solution from your end Every time i get a time periods and not get any solution at least one time
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Niraj Ojha (@NirajOj91192051) reported from Sūrat, Gujarat@reliancejio Jio 5g not working inside room Plz help Surat
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Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat@JioCare @reliancejio @TRAI The Service of Reliance is worst experience till now they have taken more than 45 days for my issue till I feedback or resolution given to us for my Complain regarding disconnection of business account of Jio Not advisable to any one to take it
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@JioCare With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00. Abhi tak koi engineer aaya nahi he
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Dipesh Shah (@urdiips) reported from Sūrat, GujaratI'm thinking to switch mobile operator @airtelindia to @reliancejio due to me and my family suffering Internet issues since last week. Hey @reliancejio, Please show me some reasonable postpaid family plan.
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Tushar Gidwani (@TusharGidwani) reported from Sūrat, GujaratHello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Mrutyunjay Gopal (@GopalMrutyunjay) reported@JioCare @reliancejio After raising a complaint, the network problem has become even worse. Internet speed is extremely slow, and voice calls are also being affected. This is the kind of service we are receiving from Jio?
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Jkc (@jkchauhan4600) reported@JioCare I have been complaining about this issue to your customer care for so long but you guys haven't paid any attention to this issue. Probably you guys don't care about your customers or something on those lines. Let's give you guys a last chance and see if this improves or not.
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Adv.Er.Ajit Dhanraj Tara Patil. (@AjiTPatiL0902) reportedJio is down Please take care of it quickly And whole area is facing problem @reliancejio @JioCare Jalgaon , Maharashtra. #jio #jiodown #reliance
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KalyanSutapalli (@KalyanSutapalli) reported2 months of repeated #JioFiber outages. Reaching support is a struggle, engineer visits take days. Today one engineer blamed the box, another said it's fine. My SR SR00003BONU9 is now on hold with no owner. Is this the service Jio stands for? @reliancejio @JioCare @AkashAmbani
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KalyanSutapalli (@KalyanSutapalli) reported@JioCare I already have a service request and what is the point of raising one more, is this request different from the one I have? @JioCare
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Soubhagya (@soubhagya_earth) reported@JioCare shame on this level of customer service. you happly collected the payment, completed KYC, and then disappeared. its been 6 days, not a single call, not a single update and customer care is nothing but an useless IVR loop. visited the jio store only to hear: "there is no stock... wait for 15-17 days. your money will be refunded automatically." if there is no stock, why r u accepting bookings, collecting payments and completing KYC? why make customers block their money as well as time for weeks without any service? this is not a delay. this is a complete failure of customer services. either prvide the service immediately or refund the amt. i expect a solution, not another automated response.
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Nilophar Shaikh (@nilophar27) reported@reliancejio @JioCare can you share a warning before deactivating our phone nos? Not sending any communication is clearly a violation of our rights! I did a BIG MISTAKE porting to jio before moving abroad!! No solution provided by @JioCare
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Always Gham (@eatwatchact) reported@JioCare services are the WORST. I have had wifi for three days now. No explanation just apologies for the inconveniences. Y'all are realy the worst.
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Sandeep Chaudhary (@sandeep91802633) reported@JioCare @JioCare please check the screenshot attached it was 15th July when the internet services impacted and today it is 20th July. So, why this delay in resolution is not a delay for you?
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Mikhail (@Dark_carnage07) reported@JioCare My Jiofibre connection atLocation: Lakadganj, Nagpur-440008 is disrupted since Friday, 17th July, and till today no technician has come to visit. They gave the number of the engineer allocated for service who is not picking up calls. Totally pathetic service from Jio.