Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Sūrat, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jul 21, 11:12 PM GMT+5:30.
- Internet (86%)
- Total Blackout (10%)
- Wi-fi (5%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 22: Problems at Reliance Jio
Reliance Jio is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Internet | 12 hours ago |
|
Sūrat
|
Internet | 4 days ago |
|
Sūrat
|
Internet | 5 days ago |
|
Sūrat
|
Internet | 7 days ago |
|
Sūrat
|
Wi-fi | 8 days ago |
|
Sūrat
|
Internet | 11 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Harish Patil (@harishpatil9511) reported from Sūrat, Gujarat@reliancejio my jio number 8888244233 I recently contacted customer care but they did not have a respectful response and my issue still has not resolved jio is a reputed company ? 😡😡😡
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat@JioCare Slow speed issue from last few months has not been solved, good coverage but speed is very less, too much fluctuations in speed , plan to discontinue postpaid connection..
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Manan Jhaveri (@MananJhaveris) reported from Sūrat, Gujarat@reliancejio @JioCare I had applied for a connection for my office and paid the money. 2ce the appointment of the technician was given and I went there and he did not turn up. Also no one is picking up the phone now. Kindly get the problem sorted or give a refund I'll get airtel
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Prashant chotalia (@Drpvc) reported from Sūrat, GujaratPoorest customer care response at @reliancejio care centre at surat. @JioCare Not helping online or offline.
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ShubhamDeore (@Shubham00097496) reported from Sūrat, GujaratHlo jio I have issues your network connection since long time whenever I call in jio then jio care advisor is tell one thing we r upgrade our service I Twitte for my issued plz solved it @reliancejio @MukeshAmbaniOf
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Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat@JioCare The connection has resumed, now please extend my current plan to cover charges when the Internet was not working i.e 20 days since the connection was active( 10th July). You can access my account to check usage for this request. Writing becoz there is no response in DM.
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Vijay Makavana (@HiravaBoy) reported from Sūrat, GujaratJio 5G not Working on my Infinix Hot 20 5G . This phone support 12 5G band but Jio 5G not working. I have welcome offer and 5G network city @InfinixIndia @Infinix_Mobile @JioCare
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Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat@JioCare @reliancejio @reliancegroup Jio network is soo poor not able to make call phone cuts after 1 ring
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S.K.Kathiriya (@skkathiriya8) reported from Sūrat, Gujarat@JioCare It's 29 there was no solution for my issue I suddenly received a message that your address verification failed when no one came to verify the address. Pls. Refund my money..
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@JioCare @reliancejio With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-10-04:17:00:00.
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Kamal Mishra (@KamalMi33669986) reported from Sūrat, GujaratFacing very bad internet connectivity issues nowadays with @reliancejio please fix this.
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Tushar Gidwani (@TusharGidwani) reported from Sūrat, GujaratHello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat
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Abhay Mehta (@abhaymehta) reported from Sūrat, Gujarat@reliancejio @JioCare while aiming to be the number 1 telecom service in india, customer service was definitely not on its mind. Jaisa naam waisa kaam. #JioFiberChorHai
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Amrendra A Mishra (@amvra2351) reported from Sūrat, Gujarat@JioCare Just received another promise from @reliancejio: With reference to Service Request Number SR00001CFJZ7 for your JioFiber Service ID 299259674078, your appointment with Jio service engineer is scheduled at your premises on 30-07-2022 : 11:00:00.
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Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, GujaratHi Friends Need a Help I want to port My Jio number in other network @JioCare @reliancejio @reliancegroup i m facing network issue on my jio number & i am got getting solution from 1 month
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chetan sankaliya (@csankaliya) reported from Utrān, Gujarat@JioCare at this place internet speed to slow i have been complaint many times but no any resolution plzz solve this issue
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Amrendra A Mishra (@amvra2351) reported from Sūrat, Gujarat@JioCare Thanks a lot for your efforts without resolution. Now customers like me will never trouble you and your company Reliance Jio Fibre as I have already applied for refundable deposits of 6500/-and six months subscription for new plan paid on 27.6.22 operative 9/7/22.
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat@GabbbarSingh @reliancejio my network not in 5G
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Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Sūrat, Gujarat@UnionBankTweets @RBI i do a recharge in jio @JioCare its complete more then 10 days. I have talk with union bank customer care he take a complaint and but still today i didnt get my money back. And i try to call in union bank customer care more then 5/6 time but call not connect
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Jain Sorabh (@JainSorabh3) reported from Sūrat, Gujarat@JioCare Given u enough opportunity please proceed with the refund now , we have buisness and we are stuck because of the pathetic service. It's the height of inconvenient we suffered
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Aditya Choudhury (@aadii0401) reported@JioCare Internet has been down since morning. My AirFiber is stuck on a red blinking light and I still haven't received any resolution. Please look into this urgently.
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Shivaanand Chand (@chand_shivanand) reported@JioCare @reliancejio Dear @JioCare, The moment I exposed this issue on X ( few minutes ago ), I immediately received an SMS ( 12.44 ) claiming that my service request was put on hold because the engineer “did not get access to the premises.” This is a false and convenient excuse. Giving landmark ( Above Health Juice Centre ) No engineer visited my premises, and no one contacted me before updating such a misleading status. I have already paid the advance amount, including the payment to the third-party UPI ID shared by your own executive. Despite receiving the payment, your team keeps creating new stories instead of completing a simple installation. For the last five years, two Jio set-top boxes have been working on this very connection. Now, suddenly, your records show only one and this is being used as another excuse to delay the installation. If there has been any error in your records, it is your responsibility to rectify it—not the customer’s burden. The payment has been made. There is nothing pending from my side. Stop giving false status updates, stop inventing new reasons, and install the set-top box immediately.
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AJIOCares (@AjioCares) reported@Kaif_Syed_18 @reliancejio Hey Kaif! We're really sorry to hear that your order arrived incomplete — that's not okay, and we sincerely apologise. We acknowledge the issue you're experiencing and are here to help. Our dedicated AJIO Social Squad will be reaching out to you shortly with further (1/2)
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RAKESH KUMAR NIRALA (@rakesh06276) reported@JioCare Technician visited today and said that there was optical power issues. Which is temporarily sortout by doing jackin jackout the optical connector. Since my internet was affected from 13 july and resolved on 21 , so kindly extend date of recharge accordingly.
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Rajkumar Jha (@itsraaj_jha) reported@JioCare @JioCare I want to close this service account number permanently and I already buyed a new connection. Is there any possibility to bill adjustment on new connection? either refund me pls.
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Yakub (@imbaba7866) reported@JioCare @JioCare its still showing in the myjio application Whats going on i dont understand Dont play with my patience I will directly lodge a complaint in consumer forum for sure
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Er. Sanjay Munde (@sanjaymunde86) reported@JioCare My JioFiber at Ulwe, Navi Mumbai has been down for 22 days. Red LOS, “NO HEART BEAT”. SR: SR00003BFA2V. Despite 20+ calls, no technician has visited. Please resolve urgently within 48 hours or I will approach the Consumer Commission and other legal authorities. #JioFiber
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Dharmesh Singh (@Dharmes03663172) reported@reliancejio please solution of internet speed@jiointernet
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DINESH •36• (@Dinesh_036) reported@JioCare Big network issue ...... All jio sim cards aren't working... No voice call ... No internet connection.. in my area. Please action on and solve this issue...jio team @JioCare @reliancejio Hlw dear care team
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Yogita Dand (@YogitaDand1) reported@JioCare Received the call from your back office, she did not say anything new. I am supposed to pay my bill within 5 days of generation, but your service engineer takes his own sweet time! Every 7 days my internet conks off