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Reliance Jio outages and service status in Sūrat, Gujarat

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and E-mail.
  • The most recent signal from this area was received Jul 25, 8:09 AM GMT+5:30.
  • 86% Internet (86%)
  • 7% Total Blackout (7%)
  • 3% E-mail (3%)
  • 3% Wi-fi (3%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 26: Problems at Reliance Jio

Reliance Jio is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Internet 1 day ago
Sūrat Internet 2 days ago
Sūrat Internet 2 days ago
Sūrat Internet 3 days ago
Sūrat E-mail 3 days ago
Sūrat Internet 3 days ago

Nearby cities with recent reports

Sūrat

9 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • TusharGidwani
    Tushar Gidwani (@TusharGidwani) reported from Sūrat, Gujarat

    Hello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat

  • YUGROXX
    Dr. Yugdeep Pilania (@YUGROXX) reported from Sūrat, Gujarat

    Tired of poor internet service 😪 @JioFiberVoice @JioCare @JIOFIBER8

  • Tuskisutariya
    **** (@Tuskisutariya) reported from Sūrat, Gujarat

    @JioCare 749 plan activated and 239 both are working same time bt 5 G not working

  • jamundih
    bikash tiwari (@jamundih) reported from Sūrat, Gujarat

    35 time complaint at #jio and #jiocare no one hearing our problem. There is slow internet since 105days at my current location as 804/1,DEVI PROCESSORS,GIDC SACHIN,SURAT 394230

  • hapatel2792_a
    Hardik A. Patel (@hapatel2792_a) reported from Sūrat, Gujarat

    @reliancejio @JioCare Since last few Internet connectivity is poor, facing issue for net surfing.

  • 1ranjanpathak
    Ranjan Pathak (@1ranjanpathak) reported from Sūrat, Gujarat

    @JioCare @vishaljaiswal And if the first call is an emergency call then should we have to wait for your announcement to finish and then u connect our call till then person may die also. Which customer has asked you to start this type of announcement. and by the way it's not for only 01st call only.

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    @JioCare Issue from more than 2 months not called temporary.Increasing users is not problem u should have to look for that also,if users are more in our area & we have not getting good speed than you have not taking less amount of recharge,we are paying same as users experience good speed

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @oldmonksays_ @reliancejio @GoI_MeitY Your service request number is SR00001EDGX0. You will receive an update by 2022-10-12T14:36:25. To check the status of your service request using MyJio App Disconnect karava diya hai mene

  • AaravAp5130
    Aarav (@AaravAp5130) reported from Sūrat, Gujarat

    @JioCare I agree With Technical Issues But What About Ur Customer Care Services.. totally Failed In My Case.

  • NirajOj91192051
    Niraj Ojha (@NirajOj91192051) reported from Bhatha, Gujarat

    @reliancejio Room coverge are very bed in my area 4 g and 5 g both Plz solve issues

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    Hello @reliancejio My no not update in 5G But I live in 5G network area ... Plz upgrade my jio number

  • imajayprakashh
    Ajay Kumar Verma (@imajayprakashh) reported from Sūrat, Gujarat

    @reliancejio @reliancegroup @JioCare your prepaid internet service is very bad in Surat Gujarat, and jio customer care executive is not proper respond...

  • kaushik_dodiya
    Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Kāmrej, Gujarat

    @JioCare @kin10808224 3rd Class Service. Even i cant send Port sms

  • mahekchawla04
    Mahek Chawla (@mahekchawla04) reported from Sūrat, Gujarat

    @reliancejio @RelianceJioCare my internet is not working since two days, raised a request but your service guy marked it as solved without even coming, and calling me and telling why did i raise another request. Is this kind of behaviour what we expect from jio ?

  • amvra2351
    Amrendra A Mishra (@amvra2351) reported from Sūrat, Gujarat

    @JioCare Thanks a lot for your efforts without resolution. Now customers like me will never trouble you and your company Reliance Jio Fibre as I have already applied for refundable deposits of 6500/-and six months subscription for new plan paid on 27.6.22 operative 9/7/22.

  • Drpvc
    Prashant chotalia (@Drpvc) reported from Sūrat, Gujarat

    Poorest customer care response at @reliancejio care centre at surat. @JioCare Not helping online or offline.

  • fictgamer
    Manish Maurya (@fictgamer) reported from Sūrat, Gujarat

    @reliancejio My iphone 12 got the update of 5g and i also got the trail 5g unlimited offer but not able to use it in surat. Need some help🙃

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    @JioCare 24+ h completed Not sending jio true 5G popup in my number Plz upgrade my number in 5G network area Plz help @JioCare

  • ismailsharif71
    Ismail Sharif (@ismailsharif71) reported from Sūrat, Gujarat

    @JioCare Though your Jio Tower is only 100 mtrs. away from our flat. Speed is disgustingly slow and only 198 same record is playing. Please do something immediately. In the guise of 5G don't ignore 4G / LTE Customers. We are also paying you.

  • bheda_bhavik
    Bhavik Bheda (@bheda_bhavik) reported from Sūrat, Gujarat

    @GTPL_Hathway worst service ever Pls do not buy any plan from this company @ZeeBusiness @reliancejio

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • TheAgraa_Muskan
    Muskan Agrahari (@TheAgraa_Muskan) reported

    saying my number would be terminated if I did not recharge immediately. Their behavior was unprofessional and unacceptable. This is not what we deserve as a customer and please ensure your representatives communicate respectfully with customers. @reliancejio @JioCare

  • Fahadkinu
    Fahad kinu (@Fahadkinu) reported

    @JioCare Can you provide the TAT? It’s been 6 days. Why am I being charged when I haven’t been able to use the service, as your engineer is avoiding the follow-up visit?

  • thejagsa
    S.Jagdish (@thejagsa) reported

    @JioCare It has now been more than 24 hours. I have contacted customer care several times, but every time I am told it will be resolved in "1–2 hours." Unfortunately, there has been no resolution.

  • vineetanigam
    विनीता (@vineetanigam) reported

    @JioCare Is there anyone to respond for the enquiries being raised regarding service disruption here? Why the jio condition has turned so pathetic?

  • daksh_dube51691
    Daksh Dubey (@daksh_dube51691) reported

    @JioCare @JioCare Pathetic service. No response from your team regarding my issue.

  • ajit7202
    Ajeet Gupta Rauniyar (@ajit7202) reported

    @JioCare I am all ready shared please check my first post for this problem

  • iashishsunny
    Ashish Sunny (@iashishsunny) reported

    @NitinJasus @JioCare @reliancejio Is this issue got fixed? I have a same problem?

  • AnilkumarBadaya
    Anilkumar Badaya (@AnilkumarBadaya) reported

    @reliancejio @JioCare Your Jio Air Fiber services are down for more than 4 days now. No one is responding. No way to reach support person. You must compensate for loss of services to all customers. Our mobile data plan is getting over utilized due to non availability of Wifi.

  • SahidulGuru
    Sahidul (@SahidulGuru) reported

    @JioCare @reliancejio My location network issue no call No network issue

  • PrabeenKumarP12
    Prabeen Kumar Patel (@PrabeenKumarP12) reported

    @reliancejio I’m a student and currently not earning,so I can’t recharge regularly.I also use JioFiber.I’ve been warned that my SIM may be deactivated, but my bank ac. and imp. services are linked to this number.If deactivation causes me academic problems,Jio will be responsible