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Reliance Jio outages and service status in Sūrat, Gujarat

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Sūrat, including 1 direct report.
  • The most common problems reported in this area mention Internet, Total Blackout, and E-mail.
  • The most recent signal from this area was received May 31, 12:19 AM GMT+5:30.
  • 69% Internet (69%)
  • 15% Total Blackout (15%)
  • 8% E-mail (8%)
  • 8% Wi-fi (8%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 30: Problems at Reliance Jio

Reliance Jio is having issues since 07:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Internet 52 minutes ago
Sūrat Total Blackout 5 days ago
Sūrat Internet 8 days ago
Sūrat Wi-fi 9 days ago
Sūrat E-mail 15 days ago
Sūrat Internet 15 days ago

Nearby cities with recent reports

Sūrat

2 recent signals

52 minutes ago

Community Discussion

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Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • 9979167672
    sunil Vaghasiya (@9979167672) reported from Sūrat, Gujarat

    @JioCare @reliancejio Rajhansh Tower Minibajar Surat 395006 Gujarat India Jio tower service is very bed. Ndd can't connect jio care This number is not working in this area +91 94277 94198 +91 91069 42769 +91 98255 92244

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    Hello @reliancejio My no not update in 5G But I live in 5G network area ... Plz upgrade my jio number

  • Fattemohamed1
    Fattemohamed (@Fattemohamed1) reported from Sūrat, Gujarat

    @reliancejio Incoming Call Voice Issue?

  • HMaiwala
    Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat

    @reliancejio @JioCare disconnection since 10th July, shared usage statement with your team to prove. My resolution date has been extended to 22, 26 ,27th and today to 1st August. My plans ends on 12th Aug. called..mailed... I think it is time for #goodbyeJio.

  • mahekchawla04
    Mahek Chawla (@mahekchawla04) reported from Sūrat, Gujarat

    @reliancejio @RelianceJioCare my internet is not working since two days, raised a request but your service guy marked it as solved without even coming, and calling me and telling why did i raise another request. Is this kind of behaviour what we expect from jio ?

  • TusharGidwani
    Tushar Gidwani (@TusharGidwani) reported from Sūrat, Gujarat

    Hello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat

  • fictgamer
    Manish Maurya (@fictgamer) reported from Sūrat, Gujarat

    @reliancejio It's not working in my area 🥲 I tried everything, I got the welcome offer , i updated my phone then also it's not working, I'm from surat gujarat

  • creativocamaal
    Creativo Camaal (@creativocamaal) reported from Sūrat, Gujarat

    @JioCare My mobile 8169641717 no network at Ranawad Khatriwad Golwad Surat though it was full last year. Alternate no 8691891989

  • hapatel2792_a
    Hardik A. Patel (@hapatel2792_a) reported from Sūrat, Gujarat

    @reliancejio @JioCare Since last few Internet connectivity is poor, facing issue for net surfing.

  • Jinayp
    Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat

    @reliancejio @JioCare Now three months has elapsed till the company need more time and telling me to have patience to sort out my issue . Jus a poor response

  • 1ranjanpathak
    Ranjan Pathak (@1ranjanpathak) reported from Sūrat, Gujarat

    @JioCare @vishaljaiswal And if the first call is an emergency call then should we have to wait for your announcement to finish and then u connect our call till then person may die also. Which customer has asked you to start this type of announcement. and by the way it's not for only 01st call only.

  • imajayprakashh
    Ajay Kumar Verma (@imajayprakashh) reported from Sūrat, Gujarat

    @reliancejio @reliancegroup @JioCare your prepaid internet service is very bad in Surat Gujarat, and jio customer care executive is not proper respond...

  • Deepjariwala9
    Deepjariwala (@Deepjariwala9) reported from Sūrat, Gujarat

    @reliancejio Thik se 3G internet speed bhi nahi dete or 5g launch karne chale.. Worst internet speed i have ever seen on jio. No-7359164646 , location - udhna Surat

  • NirajOj91192051
    Niraj Ojha (@NirajOj91192051) reported from Sūrat, Gujarat

    @reliancejio Jio 5g not working inside room Plz help Surat

  • PariyaniRiyaz
    riyaz (@PariyaniRiyaz) reported from Sūrat, Gujarat

    @JIOFIBER8 @JioCare I need new jio fibre connection but not allowed in my area so please help me and support to me Foy new jio gigafiber connection. My society name is : suncity Residency,opp.Bhanki Stediyum Hanuman tekri, rander,surat Pincode : 395005

  • Tuskisutariya
    **** (@Tuskisutariya) reported from Sūrat, Gujarat

    @JioCare 749 plan activated and 239 both are working same time bt 5 G not working

  • bhadreshv1993
    ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujarat

    the problem is not being solved even through Twitter, And not even getting from customer care. So please tell us where we should go so that our problem can be solved. Because even having a normal whatsapp message is having trouble. Please do not give high user reasons. @JioCare

  • kaushik_dodiya
    Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Utrān, Gujarat

    @JioCare @reliancejio i am at surat laskana location from tomorrow to much network issue is here. I want to port my number to other operator but i can even send sms. Really Very 3dr class service here I For This Tweet i use Vodafone Network Its Working Here.

  • abhaymehta
    Abhay Mehta (@abhaymehta) reported from Sūrat, Gujarat

    @reliancejio @JioCare while aiming to be the number 1 telecom service in india, customer service was definitely not on its mind. Jaisa naam waisa kaam. #JioFiberChorHai

  • MadhavDaga2
    Madhav Daga (@MadhavDaga2) reported from Athwa, Gujarat

    @reliancejio @JioCare My jio registered number - 8160847081 has not been working since the last 4 months. It is not showing the network on any of my phones. I hereby request you to kindly look into it and do the needful. Thank you! Jio Number- 8160847081 Contact- 8160535463

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • HarryGulecha
    Harry (@HarryGulecha) reported

    Jio Fiber has tortured me like anything. This is not the first time I’m getting fed up with a customer service. They are just pathetic at this service. They don’t know how to treat their customers.@JioCare @reliancejio

  • keepitquiet403
    Mangat Goyal (@keepitquiet403) reported

    @JioCare I have subscription of Fiber and with that Sony liv subscription is given but I am not able to use that on Sony liv app so kindly fix this issue

  • AdivarekarRohan
    Rohan Adivarekar (@AdivarekarRohan) reported

    @JioCare @SahilLohchab11 You and your service are going worst

  • saurin_thakkar
    Saurin Thakkar (@saurin_thakkar) reported

    @JioCare Is it possible to expedite same request by today by any chance . My office work is getting delayed due to broadband internet issue. I visited the office but they are saying it will take another 24 hrs @reliancejio @jiocare

  • 9975b0431309446
    Akshay Patel (@9975b0431309446) reported

    @JioCare @reliancejio order number NO00015EYEXP Check service request number also SR000036Z8MV

  • information0007
    Manas Srivastava (@information0007) reported

    I have never seen a company as dishonest and bad as Jio...they only fool the customers. When Gemini Pro and Hotstar services are denied after recharging Rs 349, why are offers visible on the app interface? @reliancejio @JioCare @jagograhakjago

  • DeepakS69183628
    Deepak Singh (@DeepakS69183628) reported

    @JioCare I have been facing this issue for the last 10 days and now my service request appears to have been wrongly updated. Please investigate this immediately and arrange a genuine engineer visit. This is completely unacceptable.

  • PSonal1691993
    prashant singh (@PSonal1691993) reported

    @JioCare @jagograhakjago Firstly, fooling customer by asking for payment in advance even in case of postpaid connection only to do this ****. @jagograhakjago take necessary action. I've filed complain on your portal too

  • iamjyotidip
    Dipjyoti Talukdar🇮🇳 (@iamjyotidip) reported

    @JioCare Worst Internet on 4G coverage area at night @reliancejio

  • pixel8design1
    pixel8design (@pixel8design1) reported

    @JioCare No one has solved my problem till now. @JioCare shame on you. My Jio AirFiber internet has been down for the last 3 days. I keep receiving the same resolution messages, but the issue is still not fixed. No one is helping or providing any solution. Fix this ASAP. 🚨