Reliance Jio outages and service status in Sūrat, Gujarat
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- The most recent signal from this area was received May 15, 7:38 PM GMT+5:30.
- Internet (70%)
- E-mail (10%)
- Total Blackout (10%)
- Wi-fi (10%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 19: Problems at Reliance Jio
Reliance Jio is having issues since 12:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
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3 days ago | |
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Sūrat
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Internet | 3 days ago |
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Sūrat
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Internet | 5 days ago |
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Sūrat
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Internet | 5 days ago |
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Sūrat
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Internet | 6 days ago |
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Sūrat
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Internet | 8 days ago |
Nearby cities with recent reports
5 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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S.K.Kathiriya (@skkathiriya8) reported from Sūrat, Gujarat@JioCare It's 29 there was no solution for my issue I suddenly received a message that your address verification failed when no one came to verify the address. Pls. Refund my money..
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat@JioCare Issue from more than 2 months not called temporary.Increasing users is not problem u should have to look for that also,if users are more in our area & we have not getting good speed than you have not taking less amount of recharge,we are paying same as users experience good speed
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ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujarat@JioCare @JioCare @TRAI my jio number is 9022906300. i am located from surat 394101. I have been watching for a long time now that the internet is shut down from 8 to 10 o'clock at night. And for the last 3 days I have been trying to call in customer care but there is no contact.
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat@JioCare hey reliance jio Your network is very poor very slow Plz update your network @reliancejio
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Paras Chodvadiya (@iamparas) reported from Sūrat, Gujarat@drsanu_singh @JioCare @reliancejio No, when I got the Jio 5G Welcome Offer, then after 5G signal came.
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S.K.Kathiriya (@skkathiriya8) reported from Sūrat, Gujarat@reliancejio @JioCare @JioChat It's Good News That Jio Customer Support Said we Can't Resolve Your Broadband Internet Issue. Since the last 6 days I have been facing it. First they collect Money From my side to recharge the connection then Closed my internet and now no response.
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Hardik A. Patel (@hapatel2792_a) reported from Sūrat, Gujarat@reliancejio @JioCare Since last few Internet connectivity is poor, facing issue for net surfing.
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Aarav (@AaravAp5130) reported from Sūrat, GujaratHow Poor service @JioCare No attention is paid to costomer's complaints i Complained Month Ago bt still Didn't Get Solution,facing Call Related issue As It Is, Plz Improve CCCall Service Atleast How Can Do Complain Again!! Sorry to Say sometimes WorstServices by u @reliancejio
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Mahek Chawla (@mahekchawla04) reported from Sūrat, Gujarat@reliancejio @RelianceJioCare my internet is not working since two days, raised a request but your service guy marked it as solved without even coming, and calling me and telling why did i raise another request. Is this kind of behaviour what we expect from jio ?
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Dipak Sahebrao Birhade (@birhade_dipak) reported from Sūrat, Gujarat@ViCustomerCare @reliancejio @JioCare I Buy V! Postpaid Sim Card but network issue on my Home so i Port the V! Operator to Jio Operator After PORT V! Raised the Oustanding of Rs.45.52. Then Jio Operator is suspended my service because of oustanding I already Paid this amount of
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sunil Vaghasiya (@9979167672) reported from Sūrat, Gujarat@JioCare @reliancejio Rajhansh Tower Minibajar Surat 395006 Gujarat India Jio tower service is very bed. Ndd can't connect jio care This number is not working in this area +91 94277 94198 +91 91069 42769 +91 98255 92244
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Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat@reliancejio @JioCare Now three months has elapsed till the company need more time and telling me to have patience to sort out my issue . Jus a poor response
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@caanilshekhawat @reliancejio @_MukeshAmbani With reference to Service Request Number SR00001E9FH8, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number +912613167346 is on hold as FTTx - Society permission required. Kindly provide the approval from your society
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vipul patel (@vipulmangroliya) reported from Sūrat, GujaratAfter so many compliments still there is No solution, they always ask my number and location but doing nothing, I hate this service, this might be in our country only. @reliancejio @JioCare @_MukeshAmbani
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Amrendra A Mishra (@amvra2351) reported from Sūrat, Gujarat@JioCare Just received another promise from @reliancejio: With reference to Service Request Number SR00001CFJZ7 for your JioFiber Service ID 299259674078, your appointment with Jio service engineer is scheduled at your premises on 30-07-2022 : 11:00:00.
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Dr. Yugdeep Pilania (@YUGROXX) reported from Sūrat, GujaratTired of poor internet service 😪 @JioFiberVoice @JioCare @JIOFIBER8
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Tushar Gidwani (@TusharGidwani) reported from Sūrat, GujaratHello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat
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Jain Sorabh (@JainSorabh3) reported from Sūrat, Gujarat@JioCare Given u enough opportunity please proceed with the refund now , we have buisness and we are stuck because of the pathetic service. It's the height of inconvenient we suffered
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, GujaratSave me from the dark hustle of your office. Big Reliance claim seems to be Failing on the ground reality. My JioFiber complaint is not cured even in 5 days @reliancejio @_MukeshAmbani
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Nisha Rai (@nishdelhi) reportedAfter repeated follow-ups and no resolution, I am now planning to port my numbers to @airtelindia . Airtel team, please assist with the porting process. #JioCare #Airtel #PortOut
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ब्राह्मण आर्मी (@AnkitT8178) reported@JioCare you jio operator is chor in my area when lights goes jio network stops working,you jio network only works in my area when electricity is present from last 1 months I'm in my village it's worse experience due to your operator corruption of diesal oil
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raviranjann⚡️ (@im_raviranjann) reported@JioCare there is no option to connect with your customer care. Tried calling multiple times on 199 & 198 however bot is trying to do cross selling only. I just have query regarding an sms received by me related to eSIM. I haven't applied for eSIM
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KALYAN GOTTIMUKKALA (@Kalyanchakri143) reported@JioCare Thank you for the response. However, I do not wish to continue further troubleshooting or follow-ups regarding the technical issue. I would like to proceed with cancellation of my JioAirFiber connection and request refund processing for the amount paid ₹3,332.46. 1/2
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Ghost (@Trash_Platform) reportedHey @JioCare @reliancejio @TRAI after i update my iPhone on December 2025 last year, my jio esim stopped working even though I still have esim profile on my iPhone. I even recharged my number but no network is showing and looks like esim profile is corrupted after update. 1/3
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Shubham Singh (@Shubhamxfauji) reported"Hey @JioCare, why are you silent in DM now? I shared proof that I recharged at 9:19AM, which is 1.5 hours BEFORE my plan expired at 10:47AM. Yet your agent Yashoda is lying in DM that I recharged after expiry!Fix your system glitch and activate my Hotstar now! @reliancejio"
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John kumar (@KumarJohn89) reported@JioCare When was the resolution given that its closed?And when did i respond?What are you all talking! I just want to know why is it taking such a long time?How long you want to take to process a cancelation& refund? I have been hearing the same "shortly","asap" and what not for 15 days
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priyam jain (@JainPriyam667) reported@JioCare @JioCare still waiting for resolution
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Ram Chechani (@RamChechani1) reported@JioCare Still no call, no installation update, and no proper resolution received even after raising SR Number SR000035ZB2X. Only automated replies are being shared repeatedly without any actual action from your team. Kindly escalate this issue on priority & provide resolution immediately
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venkataramana reddy (@venkat_4u) reported@JioCare -I am facing issues with port-in and SIM delivery. I raised the request on 14th May. So far SIM is not delivered. Whenever I call your customer care, they give false promises of EOD delivery or keep transferring calls, wasting time, and finally disconnecting.