Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Sūrat, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jun 12, 10:30 AM GMT+5:30.
- Internet (60%)
- Wi-fi (13%)
- Phone (13%)
- E-mail (7%)
- Total Blackout (7%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 12: Problems at Reliance Jio
Reliance Jio is having issues since 07:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
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Internet | 15 hours ago |
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Sūrat
|
Internet | 15 hours ago |
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Sūrat
|
Internet | 2 days ago |
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Sūrat
|
Internet | 2 days ago |
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Sūrat
|
Phone | 2 days ago |
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Sūrat
|
Phone | 7 days ago |
Nearby cities with recent reports
5 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat@JioCare The connection has resumed, now please extend my current plan to cover charges when the Internet was not working i.e 20 days since the connection was active( 10th July). You can access my account to check usage for this request. Writing becoz there is no response in DM.
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@oldmonksays_ @reliancejio @GoI_MeitY Your service request number is SR00001EDGX0. You will receive an update by 2022-10-12T14:36:25. To check the status of your service request using MyJio App Disconnect karava diya hai mene
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@caanilshekhawat @reliancejio @_MukeshAmbani With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00.
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Sagar Babson (@sagarso19566752) reported from Sūrat, GujaratVery rubbish service @reliancejio @JioCare New Jio Fiber connectivity has been done. The network has not been coming for 20 days.There is an employee of a Jio customer whose name is Rishi,+91 78598 01642, he doesn't even talk properly. Closed the complaint without working. 🙎
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Brijesh Patel (@brizs07) reported from Olpād, Gujarat@reliancejio Jio internet speed is very slow. I contact customer care and complain them but there was no improvement in internet speed. ASAP please improve jio internet speed
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Dipesh Shah (@urdiips) reported from Sūrat, GujaratI'm thinking to switch mobile operator @airtelindia to @reliancejio due to me and my family suffering Internet issues since last week. Hey @reliancejio, Please show me some reasonable postpaid family plan.
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Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat@reliancejio @JioCare disconnection since 10th July, shared usage statement with your team to prove. My resolution date has been extended to 22, 26 ,27th and today to 1st August. My plans ends on 12th Aug. called..mailed... I think it is time for #goodbyeJio.
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ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, GujaratIf the internet can be slow due to Overcrowding it should not be done even during the day Because there are very few users during the day time. @JioCare
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sunil Vaghasiya (@9979167672) reported from Sūrat, Gujarat@JioCare @reliancejio Rajhansh Tower Minibajar Surat 395006 Gujarat India Jio tower service is very bed. Ndd can't connect jio care This number is not working in this area +91 94277 94198 +91 91069 42769 +91 98255 92244
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Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat@JioCare @reliancejio : your team has made me false commitments several times to send engineers so please focus on resolution instead.
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Manish Maurya (@fictgamer) reported from Sūrat, Gujarat@reliancejio It's not working in my area 🥲 I tried everything, I got the welcome offer , i updated my phone then also it's not working, I'm from surat gujarat
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Sandesh Rawal (@SandeshRawal84) reported from Sūrat, GujaratMy hathway connection is not working and I am not able to talk with technical team also. Worst service from Hathway. My modem is not working. Please try to solve this asap, as we are working from home so it's very tough for us to survive. #complaint #plz @HathwayBrdband @JioCare
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Ismail Sharif (@ismailsharif71) reported from Sūrat, Gujarat@JioCare Though your Jio Tower is only 100 mtrs. away from our flat. Speed is disgustingly slow and only 198 same record is playing. Please do something immediately. In the guise of 5G don't ignore 4G / LTE Customers. We are also paying you.
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Aarav (@AaravAp5130) reported from Sūrat, Gujarat@JioCare I agree With Technical Issues But What About Ur Customer Care Services.. totally Failed In My Case.
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Pandav Devang (@pandav_devang) reported from Sūrat, Gujarat@JioCare Sir buy the entire @GTPLHathwayLtd company. So get it from a crap engineer who could not solve our complaint within 6 days.
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, GujaratHello @reliancejio My no not update in 5G But I live in 5G network area ... Plz upgrade my jio number
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@caanilshekhawat @reliancejio @_MukeshAmbani With reference to Service Request Number SR00001E9FH8, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number +912613167346 is on hold as FTTx - Society permission required. Kindly provide the approval from your society
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Meet Patel (@MeetPat35968731) reported from Sūrat, GujaratI am Meet Patel..Jio customer.. The Jio network has suddenly stopped coming from the area in which I live. Jio network has gone from an area of 500 meters around my house. I have complained in Jio since last 3 days. But there is no solution yet.#reliancejio #jiopoorservice #jio
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Madhav Daga (@MadhavDaga2) reported from Athwa, Gujarat@reliancejio @JioCare My jio registered number - 8160847081 has not been working since the last 4 months. It is not showing the network on any of my phones. I hereby request you to kindly look into it and do the needful. Thank you! Jio Number- 8160847081 Contact- 8160535463
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Sreeraj Arasa (@SreerajArasa) reportedThere has nvr been a worst streaming service than @ZEE5India My main num was tied to @reliancejio airfiber,which gives sme shi*ty basic access 2 zee5.Neither zee5 nor Jio allows upgrade.Used my secondary num to get their premium 1399 plan. Now I am not allowed upgrade 2 Fifa plan
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Shekhar (@thisisdojo37) reportedBeen 4 days since the internet is down in my house @JIOAIRFIBERIN @JioCare been contacting the service provider in our area. He’s only giving excuses and not sending any help. Get this sorted asap. @jagograhakjago
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Ram Prakash 🗨️ (@ramprakash115) reported"@JioCare @reliancejio Pathetic service! Paying for a 30 Mbps plan but getting dead speeds. Just taking money for zero service. Check the attached screenshots. Resolve this immediately! Reg No: 7530839363 #JioFiber #PoorSpeed #lucknow"
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Dr Arpit Parmar (@Dr_ArpitParmar) reportedEvery day they just keep giving appointment but no one ever shows up. You just keep waiting for them for hours. I’m sure @JioCare @reliancejio understands that we are not some unemployed people who are always at home. Pathetic service is an understatement.
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Aaquib Siddiqui (@AaquibSiddiqui8) reportedAfter so many complaints, a technician finally visited my location today. He checked both the indoor and outdoor network setup and confirmed there is a network issue. When I asked why the company isn't increasing tower capacity despite heavy congestion, he said they have repeatedly requested additional towers but receive no response from higher authorities. So basically, customers are charged full price every month, but when it comes to improving service and infrastructure, the company prefers to save money rather than provide the quality network customers are paying for. This is unacceptable. @reliancejio @JioCare @ril_foundation
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Ayushi Doger (@MeghaDoger) reported@JioCare I am not sure what is the process which takes a month for the refund? @TRAI i humbly request you to help me here. I have been following up for almost a month here with no services received and literally begging for the advance paid.
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nick (@Nick_N_Shah) reported@JioCare Vidhi Can you pls help by UPDATING SR0000385M5P. MY JIOFIBER TERMINATED I CAN'T SEE ANY SR SO can't add/update IFSC code which you can get from DM. It's humble request can you pls update SR and call me on No. In DM. It will avoid more DELAY in #JIOREFUND
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Gopi Pillai (@gopipillai2) reported@JioCare Customer care what for they are hired, no answer to calls to resolve the issue
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Bhavya shukla (@bhavyaTrivedi16) reportedDay 4. No WiFi. No network. No resolution. Consumer Grievance No. 9506181 already registered, yet services remain down. Will @JioCare restore services and compensate customers for 96+ hours of outage? @jagograhakjago
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Aaquib Siddiqui (@AaquibSiddiqui8) reportedAfter so many complaints, a technician finally visited my location today. He checked both the indoor and outdoor network setup and confirmed there is a network issue. When I asked why the company isn't increasing tower capacity despite heavy congestion, he said they have repeatedly requested additional towers but receive no response from higher authorities. @reliancejio @JioCare