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Reliance Jio outages and service status in Sūrat, Gujarat

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Sūrat, including 1 direct report.
  • The most common problems reported in this area mention Internet, Total Blackout, and E-mail.
  • The most recent signal from this area was received May 31, 12:19 AM GMT+5:30.
  • 69% Internet (69%)
  • 15% Total Blackout (15%)
  • 8% E-mail (8%)
  • 8% Wi-fi (8%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 31: Problems at Reliance Jio

Reliance Jio is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Internet 16 hours ago
Sūrat Total Blackout 6 days ago
Sūrat Internet 9 days ago
Sūrat Wi-fi 10 days ago
Sūrat E-mail 16 days ago
Sūrat Internet 16 days ago

Nearby cities with recent reports

Sūrat

2 recent signals

16 hours ago

Community Discussion

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Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • _Aman11_
    Aman (@_Aman11_) reported from Sūrat, Gujarat

    There is so much issues I’m facing in internet connection in jio fiber like it seems that 100 MBPS is a joke now and even the main office doesn’t get connected for this issues , no services or return call I received, the internet is working so poorly. @JioCare @JioFiberVoice

  • KheniMukund
    mukund kheni (@KheniMukund) reported from Sūrat, Gujarat

    @JioCare I connect many times bus i do not get any solution from your end Every time i get a time periods and not get any solution at least one time

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @JioCare With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00. Abhi tak koi engineer aaya nahi he

  • deepak_jha111
    Deepak Jha (@deepak_jha111) reported from Sūrat, Gujarat

    @JioCare Kindly advise till that time what your customer will do?

  • DKChoudhary151
    Dinesh Choudhary (@DKChoudhary151) reported from Sūrat, Gujarat

    Hello @JioCare I loss my Sim card please stop my service

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    @JioCare hey reliance jio Your network is very poor very slow Plz update your network @reliancejio

  • __JaiBhartiya__
    X Bow 🏹 (@__JaiBhartiya__) reported from Sūrat, Gujarat

    Found in My Jio App that 1 unknown is attached to my profile... Kindly help me out @JioCare

  • Riddhesh91188
    Riddhesh Sadariwala (@Riddhesh91188) reported from Sūrat, Gujarat

    Facing internet issues while I’m in my office since 3-4 days. @reliancejio @JioCare pls assist.

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @caanilshekhawat @reliancejio @_MukeshAmbani With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00.

  • csankaliya
    chetan sankaliya (@csankaliya) reported from Utrān, Gujarat

    @JioCare at this place internet speed to slow i have been complaint many times but no any resolution plzz solve this issue

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @JioCare @reliancejio With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-10-04:17:00:00.

  • DKChoudhary151
    Dinesh Choudhary (@DKChoudhary151) reported from Sūrat, Gujarat

    Hello @reliancejio I loss my Sim card please stop my service

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @caanilshekhawat @reliancejio @_MukeshAmbani With reference to Service Request Number SR00001E9FH8, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number +912613167346 is on hold as FTTx - Society permission required. Kindly provide the approval from your society

  • Krishulv
    सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat

    @reliancejio give me money back your company is poor network now in surat your network not working

  • birhade_dipak
    Dipak Sahebrao Birhade (@birhade_dipak) reported from Sūrat, Gujarat

    @ViCustomerCare @reliancejio @JioCare I Buy V! Postpaid Sim Card but network issue on my Home so i Port the V! Operator to Jio Operator After PORT V! Raised the Oustanding of Rs.45.52. Then Jio Operator is suspended my service because of oustanding I already Paid this amount of

  • Krishulv
    सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat

    @reliancejio dear jio why you doing frod with customer here your network and calling systems is hack...how do I work without net n calling system

  • Kalpratna_
    Sunil Patil (@Kalpratna_) reported from Sūrat, Gujarat

    worst jio fiber service @reliancejio When the connection is to be given, the executive comes at home and when the problem is to be solved, then only on the phone.

  • kaushik_dodiya
    Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Utrān, Gujarat

    @JioCare @reliancejio i am at surat laskana location from tomorrow to much network issue is here. I want to port my number to other operator but i can even send sms. Really Very 3dr class service here I For This Tweet i use Vodafone Network Its Working Here.

  • skkathiriya8
    S.K.Kathiriya (@skkathiriya8) reported from Sūrat, Gujarat

    @reliancejio @JioCare @JioChat It's Good News That Jio Customer Support Said we Can't Resolve Your Broadband Internet Issue. Since the last 6 days I have been facing it. First they collect Money From my side to recharge the connection then Closed my internet and now no response.

  • bhadreshv1993
    ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujarat

    @JioCare @JioCare @TRAI my jio number is 9022906300. i am located from surat 394101. I have been watching for a long time now that the internet is shut down from 8 to 10 o'clock at night. And for the last 3 days I have been trying to call in customer care but there is no contact.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • dinram01
    Dinesh (@dinram01) reported

    @JioCare Looks Jio we get response only here . The corresponding area who is responsible for the installation never giving any update. If really you care about the customers kindly help refund my money. I’ll go with other option . I paid 2222 10 days before and never get the connection.

  • APgovernment9
    professor Albus Dumbledore (@APgovernment9) reported

    @JioCare @SahilLohchab11 Doesn't the customer know that his recharge has expired? And we provide an update just once—not every two minutes.

  • hrusikeshd99
    Hrusikesh Das (@hrusikeshd99) reported

    @reliancejio @JioCare Jio AirFiber internet is almost unusable in Muniguda, Rayagada odisha. Continuous outages and poor speeds. Customers deserve better. Fix this immediately! #JioAirFiber

  • shovon_chakra
    Shovon Chakraborty । শোভন (@shovon_chakra) reported

    It has been more than 48 hours and @JioCare can't even find out what's wrong with the #Jio #Fiber connection. That too in the national capital! Wow! And @TRAI probably doesn't even pull up the telcos for deficiency in service.

  • angryconsumer90
    Angry Consumer (@angryconsumer90) reported

    @JioCare Problem is still not resolved. Still getting lower speeds. When will jio sort this

  • t2vinay
    Vinay (@t2vinay) reported

    @JioCare @reliancejio Pathetic network service! Facing severe call drops and network failure EVERY EVENING for the past 1 YEAR in Jabalpur. Calls disconnect mid-conversation daily. Paid full recharge for ZERO service. When will you fix this? #JioNetworkFail #CallDrop #JioCare

  • __footloose___
    SAGARIKA ! (@__footloose___) reported

    @JioCare @JioCare Relocation request completed, device colected frm old adres, & today was the promised installation date at my new location. Not a single call,or update frm ur team. Customers shouldn't hav 2 chase support fr basic service comitments. Extremely disappointed with JioFiber

  • Sachinn017
    B2_boss (@Sachinn017) reported

    @reliancejio your network sucks in my area bad sercy. @JioCare

  • Armaankhan05
    chocolaty boy Armaan (@Armaankhan05) reported

    Dear @JioCare, The internet speed in my area has been extremely poor for the last few days. The connection is so slow that I am unable to send even a simple email or complete basic work tasks. Kindly look into this issue and resolve it as soon as possible. #Jio #InternetIssue

  • Atharva3oct
    विकास तिवारी 🛡 (@Atharva3oct) reported

    @JioCare Jio Fiber service is very bad. No one has come yet to solve the problem.