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Reliance Jio

Reliance Jio Outage Report in Sūrat, Gujarat

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Reliance Jio

Reliance Jio is having issues since 03:10 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Phone 21 hours ago
Sūrat Internet 7 days ago
Sūrat Internet 7 days ago
Sūrat Internet 13 days ago
Sūrat Internet 15 days ago
Sūrat Phone 22 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • paresh2811
    Paresh_D (@paresh2811) reported from Sūrat, Gujarat

    @JioCare @reliancejio worlds pathetic toll free helpline...direct cutting line after waiting for cc executive....after much times and every time this is happening since long back...very poor service

  • paresh2811
    Paresh_D (@paresh2811) reported from Sūrat, Gujarat

    @reliancejio worlds pathetic toll free helpline...direct cutting line after waiting for cc executive....after much times and every time this is happening since long back...very poor service

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    @JioCare @cggandhi They don't care to solve our problems, they not able to solve problems of network, slow internet speed, even after their engineer visit,

  • kallukalankalia
    G (@kallukalankalia) reported from Sūrat, Gujarat

    @JioCare I dont want ur assistance , i just want to tell everyone that ur NETWORK IS SUCKKS

  • deepakyadav4442
    Deepak Yadav (@deepakyadav4442) reported from Sūrat, Gujarat

    @JioCare Jio has bad Customer service Team which are not given proper advice and they also not help to customer

  • dipeshanchlia
    Dipesh jain (@dipeshanchlia) reported from Sūrat, Gujarat

    @reliancejio @JioCare Not able to send any text messages update with the solution and correct sms centre number for surat gujarat

  • KaKarumuri
    Ravi Teja Karumuri (@KaKarumuri) reported from Athwa, Gujarat

    @JioCare @reliancejio Calls were not connecting in our area properly. Internet is also very slow. Considering to port to other networks, if no proper action is taken.

  • amitsin18959715
    amit singh (@amitsin18959715) reported from Sūrat, Gujarat

    @reliancejio @JioCare making people fool and starting improper service and not proper customer care jio is worst company ever

  • Siddik28718086
    Siddik (@Siddik28718086) reported from Sūrat, Gujarat

    @JioCare Hi, we are here to help. Please confirm your complete address (house number/name, floor number, building name/number, locality, landmark, city, state, PIN code, etc.) and name of websites/apps you faced difficulty accessing (any 2 websites) to assist you further – Gurbinder

  • Alpesh71184
    Alpesh Gondaliya (@Alpesh71184) reported from Sūrat, Gujarat

    @9724203979 @JioCare Sharm@Jee ye batuni Jio wale Ser log he sale mere se 10 bar address mang chuke he. But still they’ve not bothered to resolve my problem, so don’t go for help, Go to another Network woh hi achhe he pese lete he par coverage bhi achha dete he

  • hmchaudhary92
    Hanuman Chaudhary (@hmchaudhary92) reported from Sūrat, Gujarat

    I think it's best to use @WhatsApp Voice calling to non-jio telecoms from @reliancejio number if we don't want to top-up and give a thumbs down to @airtelindia & @VodafoneIN who are supporting IUC charge when they are unable to provide better service in many areas as Jio

  • MohammedAminK13
    Mohammed Amin Khatri (@MohammedAminK13) reported from Sūrat, Gujarat

    @reliancejio just port to jio. Wanna deactivation of forward calls.. Try *409,*410, and most of all. Data speed worst. Charging So high... Why...!!!

  • Alpesh71184
    Alpesh Gondaliya (@Alpesh71184) reported from Sūrat, Gujarat

    @RelJio4g @JioCare @reliancejio #GhatiyaNetwork 1.5 years Ago I wan not happy with @VodafoneIN @VodafoneUK @VodafoneGroup and I complained them and they were ready to resolve my problems and they came to resolve it, anyone can check my previous tweets. (If someone @JioCare wants to check

  • deepakyadav4442
    Deepak Yadav (@deepakyadav4442) reported from Sūrat, Gujarat

    @JioCare @reliancejio @reliancejio @AmbaniTina @NitaAmbaani Still Solution not come i will Not use your SIM card if my problem not solve in next 2 Days

  • maniyarajesh
    हिन्दु ખેડૂત-પટેલ (@maniyarajesh) reported from Sūrat, Gujarat

    @JioCare @reliancejio @TRAI Can not make a single successful call No mobile data speed from last three months No proper responses from call center and other various contacts (social media etc..) Big network problems on this location 395010 6V5C+JH Surat, Gujarat

  • ketan_bagrecha
    ketan bagrecha (@ketan_bagrecha) reported from Sūrat, Gujarat

    @reliancejio @JioCare @TRAI @DoT_India Only company jiois making people fools. Every tweet has a same reply either your phone nt reachable or issued a service request which is not ever solved. Y is trai nt taking any action against it.

  • ketan_bagrecha
    ketan bagrecha (@ketan_bagrecha) reported from Sūrat, Gujarat

    @DoT_India @reliancejio @JioCare @TRAI kindly refund me my recharge amount as i m porting to another company. Worse issues from jio.

  • ketan_bagrecha
    ketan bagrecha (@ketan_bagrecha) reported from Sūrat, Gujarat

    @reliancejio @JioCare @DoT_India worst network ever seen. Think twice before porting out to jio.

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    @JioCare @ashishbiswas64 You are not solving problems,

  • dipeshanchlia
    Dipesh jain (@dipeshanchlia) reported from Sūrat, Gujarat

    @JioCare @reliancejio your services and customer care sucks.3rd class service no direct call can arrange to customer care executive.done recharge 2 hours ago but not received till now 3rd class vahiyat services.not able to send text msg since 3 days no solution @TRAI @RelJio4g

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Aaruni_Vaidya
    Aaruni Vaidya (@Aaruni_Vaidya) reported

    When I tried to talk to customer care, the call didn't have an option to connect to the representative. Could anyone from the @JioCare help with this. (2/2) @reliancejio

  • vipindubey9x
    vipin kumar dubey (@vipindubey9x) reported

    @JioCare sir my network speed is slow & YouTube video is buffering, please do something. My no is 8318811413

  • Shukla1Ashutosh
    Ashutosh Shukla 🇮🇳 (@Shukla1Ashutosh) reported

    @JioCare ur 4G data voucher seems 2 be a joke with customers. I used almost 0.5 GB n u slowed down d speed n sent an intimation message that I exhausted my Data Voucher pack of 2GB. This happened twice in 3 days. Kindly answer the query ASAP dat what is d reason.

  • Akhil994
    Akhil Atreya (@Akhil994) reported

    @JioCare I have a Jio Fiber connection with STB set up at my place. Can never get the LiveTV functionality to work. Why is that so?

  • MeAnilTiwari
    Anil Tiwari (@MeAnilTiwari) reported

    @JioCare Dear Team, The comolaint regarding Deisel stolen was not related to VILLAGE AHAMDPUR DISTRICT MATHURA 281201, dont confuse and not to pressurize this area team, it was regarding noida registered address where network and this issue was pending since long.

  • jeedev369
    Jeetendra D (@jeedev369) reported

    @JioCare @reliancejio contacted helpdesk but disappointed for no resolution. Below issues a. Disconnection of old number; b. Need new Jio sim It's a humble request and hopeful of required solution.

  • IndianN62202113
    Indian Nationalist (@IndianN62202113) reported

    @reliancejio @ril_foundation Shameless Dramatists! Citizens of India, kindly give away the JIO connections. We are all suffering and getting killed to make sure the Ambani family to become the richest in the world. Support BSNL and MTNL

  • tonayanpatel
    Nayan (@tonayanpatel) reported

    @JioCare Thank you. Service restored after 5 days. So are you going to refund or extend my validity for 5 days for not providing service? Do let me know.

  • rajcerin
    ravi kiran (@rajcerin) reported

    @JioCare When your service is not available in an area what is the fun putting posters for jiofiber. Even your people don’t care to call back after promising. Wasting our n your time.

  • AjithFc_KK
    AjithKumarFC_KK (@AjithFc_KK) reported

    @JioCare Today download speed is superb. Worst speed