Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 6, 11:13 AM GMT+5:30.
- Internet (50%)
- Wi-fi (25%)
- Phone (25%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 10: Problems at Reliance Jio
Reliance Jio is having issues since 12:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Phone | 4 days ago |
|
Sūrat
|
Internet | 11 days ago |
|
Sūrat
|
Internet | 11 days ago |
|
Sūrat
|
Internet | 17 days ago |
|
Sūrat
|
Internet | 18 days ago |
|
Sūrat
|
Phone | 25 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
-
Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat@JioCare @reliancejio @TRAI The Service of Reliance is worst experience till now they have taken more than 45 days for my issue till I feedback or resolution given to us for my Complain regarding disconnection of business account of Jio Not advisable to any one to take it
-
Dr.Anand Patel (@dr_anand) reported from Sūrat, Gujarat@TRAI @reliancejio Whom & how i contact customer care of giga fibre for very bad service? Called customer care 4-5 times but each time my call ended,failed to file complain thru Jio App,even unable to contact executive who was in charge when i installed giga fibre. 😡😡😡😡😡
-
Naushad Ansari (@ansarnau) reported from Sūrat, GujaratWhen will be the issue of network, call drop and low connectivity will be solved? Even unable to complaint in jio app that much bad network. Every time executive saying network will resolve within 20 days now more than 1 years gone. @JioCare @RelianceJioCare @reliancejio
-
Sandesh Rawal (@SandeshRawal84) reported from Sūrat, GujaratMy hathway connection is not working and I am not able to talk with technical team also. Worst service from Hathway. My modem is not working. Please try to solve this asap, as we are working from home so it's very tough for us to survive. #complaint #plz @HathwayBrdband @JioCare
-
Vijay Makavana (@HiravaBoy) reported from Sūrat, GujaratJio 5G not Working on my Infinix Hot 20 5G . This phone support 12 5G band but Jio 5G not working. I have welcome offer and 5G network city @InfinixIndia @Infinix_Mobile @JioCare
-
Dinesh Choudhary (@DKChoudhary151) reported from Sūrat, GujaratHello @JioCare I loss my Sim card please stop my service
-
Deepjariwala (@Deepjariwala9) reported from Sūrat, Gujarat@reliancejio Thik se 3G internet speed bhi nahi dete or 5g launch karne chale.. Worst internet speed i have ever seen on jio. No-7359164646 , location - udhna Surat
-
Riddhesh Sadariwala (@Riddhesh91188) reported from Sūrat, GujaratFacing issues again, nothing loads on the cellular network @JioCare @reliancejio
-
Amrendra A Mishra (@amvra2351) reported from Sūrat, Gujarat@JioCare Just received another promise from @reliancejio: With reference to Service Request Number SR00001CFJZ7 for your JioFiber Service ID 299259674078, your appointment with Jio service engineer is scheduled at your premises on 30-07-2022 : 11:00:00.
-
Sandesh Rawal (@SandeshRawal84) reported from Sūrat, Gujarat@JioCare He is saying that we will give connection in next week. But this commitment is broken Please give contact no. I need to talk My television is on off mode from 1 month.
-
Aarav (@AaravAp5130) reported from Sūrat, GujaratHow Poor service @JioCare No attention is paid to costomer's complaints i Complained Month Ago bt still Didn't Get Solution,facing Call Related issue As It Is, Plz Improve CCCall Service Atleast How Can Do Complain Again!! Sorry to Say sometimes WorstServices by u @reliancejio
-
रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat@JioCare 24+ h completed Not sending jio true 5G popup in my number Plz upgrade my number in 5G network area Plz help @JioCare
-
Abhay Mehta (@abhaymehta) reported from Sūrat, Gujarat@reliancejio @JioCare while aiming to be the number 1 telecom service in india, customer service was definitely not on its mind. Jaisa naam waisa kaam. #JioFiberChorHai
-
Dinesh Choudhary (@DKChoudhary151) reported from Sūrat, GujaratHello @reliancejio I loss my Sim card please stop my service
-
Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat@JioCare Kindly cancel the bill also if connection has been cancelled ..
-
Bhavik Patel (@ibhavik_patel) reported from Sūrat, GujaratSwitch to @Airtel_Presence as received bad experience from @JioCare from #Jiopostpaidplus plan,
-
Brijesh Patel (@brijeshA07) reported from Olpād, Gujarat@JioCare the slowest network is I feel that is jio network. please try to solve network issue. there is not fault of my smart phone I already checked it. there is only issue of not only mine but also a in my family jio network.
-
S.K.Kathiriya (@skkathiriya8) reported from Sūrat, Gujarat@JioCare It's 29 there was no solution for my issue I suddenly received a message that your address verification failed when no one came to verify the address. Pls. Refund my money..
-
Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Kāmrej, Gujarat@JioCare @kin10808224 3rd Class Service. Even i cant send Port sms
-
Dr. Yugdeep Pilania (@YUGROXX) reported from Sūrat, GujaratTired of poor internet service 😪 @JioFiberVoice @JioCare @JIOFIBER8
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Kalyani 🔱 (@K_Oswal) reported@BagrechaSid We also had sudden issues today. Usually also not so great connectivity 😑 Majburi that no other network around. They must improve services across the board. @JioCare
-
Khalid pasha (@crazy4u646) reported@Airtel_Presence 10 days completed still a network issue not resolved Call mute,call drop no voice clarity @JioCare
-
Shiv ji Gupta (@MadhesiyaGovind) reportedDear @reliancejio,for the past30 days, it has become extremely difficult to use the network from the Jio tower located under the jurisdiction of the Tadi Baragaon Police StationNagra,District Ballia due to persistent issues with internet connectivity,calling,and voice service.
-
Jemin Lucy George (@JeminLucyGeorge) reportedCalled @JioCare and the concerned tried to connect to the network team twice, but couldn't. Assured a call back, again no action. Tried porting, generated UPC. A lady called requested to hold t porting and assured the solution. Again no action over a long time. Fake commitment?
-
ऋ (@OkSmileMoveOn) reported@JioCare I did not pay dues for a reason, my set top box is not working for 3 weeks, why would I pay for no services? Please atleast register a ticket for engineer visit. this is only thing I need. It seems impossible to even raise a ticket.
-
GeoIntel India (@GeoIntel_India) reported🚨 Serious network issue in Ayodhya (Tandauli, near HPCL 224161) @JioCare @reliancejio @JioSaavnCare Nearby tower (~100m) shuts down completely during power cuts → No Signal. 4G signal otherwise strong (-73 dBm), but 5G not available at all (NR false). This indicates tower power backup failure + no proper 5G deployment. Please fix urgently.
-
Swapnil singh (@Swapnil12111996) reported@JioCare 1. Dear Customer, UNINSTALLATION appointment of your JioFiber connection with Order no. CO0001R8LEDZ has been scheduled on 10-Apr-2026 between 16:00:00- 16:30:00. Please keep you devices ready for uninstallation; Vinay Kharwar? from Jio-Fiber, Contact Number +919839501368
-
maveň (@Manish91Maven) reported@JioCare no information that prb is from your end any ETA to fix it ...it's ******* monitory loss for me to rely on jio fiber for my job..
-
Qousar (@Q_friendz) reported@JioCare Service Request Number- SR000032W7FH raised on 7th April and expected resolution time provided was 9th April and yet it's in open state.Despite calling CC team I am still not able to get the resolution. Please help.@reliancejio
-
LIPAN PANDA 🔆 (@itsLipan) reported@JioCare @reliancejio JioJoin keeps showing “Please connect to JioFiber Wi-Fi and try again” even when connected. I even tried multiple handsets but the same issue appears. I joined JioFiber mainly for the calling feature. JioFixed Voice: 06685796695. Please resolve ASAP @JioCare.