Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Sūrat, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Aug 8, 9:20 PM GMT+5:30.
- Internet (89%)
- Wi-fi (7%)
- E-mail (4%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 8: Problems at Reliance Jio
Reliance Jio is having issues since 04:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
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Internet | 47 minutes ago |
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Sūrat
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Internet | 1 day ago |
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Sūrat
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Internet | 4 days ago |
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Sūrat
|
Internet | 4 days ago |
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Sūrat
|
Internet | 6 days ago |
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Sūrat
|
Internet | 6 days ago |
Nearby cities with recent reports
6 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Sandesh Rawal (@SandeshRawal84) reported from Sūrat, Gujarat@JioCare Unlucky but your service is not available in my area.
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mukund kheni (@KheniMukund) reported from Sūrat, Gujarat@JioCare I connect many times bus i do not get any solution from your end Every time i get a time periods and not get any solution at least one time
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ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujaratthe problem is not being solved even through Twitter, And not even getting from customer care. So please tell us where we should go so that our problem can be solved. Because even having a normal whatsapp message is having trouble. Please do not give high user reasons. @JioCare
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@JioCare With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00. Abhi tak koi engineer aaya nahi he
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Paras Chodvadiya (@iamparas) reported from Sūrat, Gujarat@drsanu_singh @JioCare @reliancejio No, when I got the Jio 5G Welcome Offer, then after 5G signal came.
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ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, GujaratIf I make a call to Customer Care, my call is automatically rejected. What I know is that this is the best network in India. When we recharged the plan we were not told in any way that the internet could be shut down at night. and i’ve been tweet for the last 3 days. @JioCare
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Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat@reliancejio @JioCare disconnection since 10th July, shared usage statement with your team to prove. My resolution date has been extended to 22, 26 ,27th and today to 1st August. My plans ends on 12th Aug. called..mailed... I think it is time for #goodbyeJio.
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Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat@JioCare worst company bad service bad customer support
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Jain Sorabh (@JainSorabh3) reported from Sūrat, Gujarat@JioCare Everything is a limit, I made a terrible mistake my paying for year now it's month lost and no solution. I want my money back now.
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Pandav Devang (@pandav_devang) reported from Sūrat, GujaratHello, @reliancejio Take a little care, because you are going to connect by being the user port of @airtelindia and #VI .Due to which there should not be any problem in your network. And all of us should take care of the old customer so that there is no problem. #Pricehike
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Harish Patil (@harishpatil9511) reported from Sūrat, Gujarat@reliancejio my jio number 8888244233 I recently contacted customer care but they did not have a respectful response and my issue still has not resolved jio is a reputed company ? 😡😡😡
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Creativo Camaal (@creativocamaal) reported from Sūrat, Gujarat@JioCare My mobile 8169641717 no network at Ranawad Khatriwad Golwad Surat though it was full last year. Alternate no 8691891989
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Dipesh Shah (@urdiips) reported from Sūrat, GujaratI'm thinking to switch mobile operator @airtelindia to @reliancejio due to me and my family suffering Internet issues since last week. Hey @reliancejio, Please show me some reasonable postpaid family plan.
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat@GabbbarSingh @reliancejio my network not in 5G
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Dipak Sahebrao Birhade (@birhade_dipak) reported from Sūrat, Gujarat@ViCustomerCare @reliancejio @JioCare I Buy V! Postpaid Sim Card but network issue on my Home so i Port the V! Operator to Jio Operator After PORT V! Raised the Oustanding of Rs.45.52. Then Jio Operator is suspended my service because of oustanding I already Paid this amount of
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Niraj Ojha (@NirajOj91192051) reported from Sūrat, Gujarat@reliancejio Jio 5g not working inside room Plz help Surat
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Brijesh Patel (@brijeshA07) reported from Olpād, Gujarat@JioCare the slowest network is I feel that is jio network. please try to solve network issue. there is not fault of my smart phone I already checked it. there is only issue of not only mine but also a in my family jio network.
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Bye Bye (@Sagar25687231) reported from Sūrat, GujaratBeware ! Jio Fibre is smartly ridiculing people. When your plan ends, they smartly convert it into postpaid, without asking the customer. The customer care says that you should have called us before the expiration of the plan to discontinue the service. #Unlawful @JioCare
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Manish Maurya (@fictgamer) reported from Sūrat, Gujarat@reliancejio It's not working in my area 🥲 I tried everything, I got the welcome offer , i updated my phone then also it's not working, I'm from surat gujarat
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Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat@JioCare @reliancejio @TRAI The Service of Reliance is worst experience till now they have taken more than 45 days for my issue till I feedback or resolution given to us for my Complain regarding disconnection of business account of Jio Not advisable to any one to take it
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Kumar gautam (@gautam0031) reported@JioCare @JioCare Today, a technician finally came to check the Wi-Fi, and it turned out that the wire was simply cut at one point. He fixed it & started working within just two minutes. Yet it took 15 days to resolve such a simple issue. This is an absolutely terrible level of service.
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Vishal Pawar NSUI (@VishalpawarMP) reportedHi @JioCare Shajapur local network team inspected our area (Village Mandlakhedi, 465337) and adjusted the Farad tower range. However, they officially confirmed that range adjustment WILL NOT work and a NEW TOWER is mandatory to fix this 2-3 year-old issue for 1,500+ users.1/2
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FM (@faheem_malik) reported@JioCare @reliancejio @reliancejio Techinician is not attending the call.. what is the process to terminate the service? I want you to take away your router and set top box please.. I don’t want to keep these stuff at my place
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Academy Of Geopolitics (@AcademyOfGeopol) reported@JioCare 3 years on JioAirFiber's 100 Mbps annual plan for my factory — never received more than 20-25 Mbps. Your own team admitted the antenna needs relocation, yet nothing has been done. Raised complaints on 31 July (SR00003D31QJ & SR00003CSFV5), assured resolution in 24 hours. On 3 August, both were marked "CLOSED" without any actual fix — feels like a straight-up scam. Legal notice already sent. If this isn't resolved, next stop is the Consumer Commission and TRAI. #JioAirFiber #JioCare #ConsumerRights
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Dhruva Wani (@Dhruva_wani_17) reported@JioCare @reliancejio My issue still not resolved
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हिमांशु चन्द्रवंशी (@Himanshu_cuj) reported@JioCare @jio_fiber Paid ₹2,200 for Jio AirFiber (ORN: NO0001F1M01I). Technician visited on 06 Aug but installation failed due to inadequate network. Please confirm cancellation & initiate refund immediately. Otherwise, I will escalate the matter before the Consumer Forum.
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FM (@faheem_malik) reported@JioCare Techinician is not attending the call.. what is the process to terminate the service?
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Anil Kumar 🇮🇳 The मूल बसी (@anil_samad90) reported@JioCare Hi Shireen, If the refund has genuinely been credited, please provide the refund transaction/reference number and payment details so I can verify it with my bank. Repeatedly saying that the refund has been credited without providing any proof is not a resolution.
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Anil Kumar 🇮🇳 The मूल बसी (@anil_samad90) reported@JioCare @dasharath95107 No longer believe these repeated assurances. Every time they told that your concern has been noted and will be resolved at the earliest, but there has been no actual resolution. These repeated false promises are misleading and unacceptable. NO0001E5054S.
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Ankit (@Ankit_Navik4) reportedWorst service of JioAirFiber @reliancejio @JioCare It's been a month, none of the engineer visited to small village ( Hingraj, Valsad, Gujarat) If you are not able to provide service, why can't you setup small physical office who can be held accountable.