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Reliance Jio

Reliance Jio outages and service status in Sūrat, Gujarat

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Sūrat, including 1 direct report.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received May 9, 11:56 PM GMT+5:30.
  • 71% Internet (71%)
  • 14% Total Blackout (14%)
  • 14% Wi-fi (14%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 10: Problems at Reliance Jio

Reliance Jio is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Internet 12 hours ago
Sūrat Total Blackout 2 days ago
Sūrat Internet 7 days ago
Sūrat Wi-fi 13 days ago
Sūrat Internet 24 days ago
Sūrat Internet 26 days ago

Nearby cities with recent reports

Sūrat

3 recent signals

12 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • Shubham00097496
    ShubhamDeore (@Shubham00097496) reported from Sūrat, Gujarat

    Hlo jio I have issues your network connection since long time whenever I call in jio then jio care advisor is tell one thing we r upgrade our service I Twitte for my issued plz solved it @reliancejio @MukeshAmbaniOf

  • urdiips
    Dipesh Shah (@urdiips) reported from Sūrat, Gujarat

    I'm thinking to switch mobile operator @airtelindia to @reliancejio due to me and my family suffering Internet issues since last week. Hey @reliancejio, Please show me some reasonable postpaid family plan.

  • csankaliya
    chetan sankaliya (@csankaliya) reported from Utrān, Gujarat

    @JioCare at this place internet speed to slow i have been complaint many times but no any resolution plzz solve this issue

  • mahekchawla04
    Mahek Chawla (@mahekchawla04) reported from Sūrat, Gujarat

    @reliancejio @RelianceJioCare my internet is not working since two days, raised a request but your service guy marked it as solved without even coming, and calling me and telling why did i raise another request. Is this kind of behaviour what we expect from jio ?

  • ismailsharif71
    Ismail Sharif (@ismailsharif71) reported from Sūrat, Gujarat

    @JioCare Though your Jio Tower is only 100 mtrs. away from our flat. Speed is disgustingly slow and only 198 same record is playing. Please do something immediately. In the guise of 5G don't ignore 4G / LTE Customers. We are also paying you.

  • Jinayp
    Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat

    @JioCare Kindly cancel the bill also if connection has been cancelled ..

  • iamcaharsh
    Harsh Patel (@iamcaharsh) reported from Sūrat, Gujarat

    Hello @JioCare My Jio fiber is not working since 2:00pm Red light continues blinking

  • Fattemohamed1
    Fattemohamed (@Fattemohamed1) reported from Sūrat, Gujarat

    @reliancejio Incoming Call Voice Issue?

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @JioCare With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00. Abhi tak koi engineer aaya nahi he

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    Hello @reliancejio My no not update in 5G But I live in 5G network area ... Plz upgrade my jio number

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    Save me from the dark hustle of your office. Big Reliance claim seems to be Failing on the ground reality. My JioFiber complaint is not cured even in 5 days @reliancejio @_MukeshAmbani

  • DKChoudhary151
    Dinesh Choudhary (@DKChoudhary151) reported from Sūrat, Gujarat

    Hello @reliancejio I loss my Sim card please stop my service

  • harishpatil9511
    Harish Patil (@harishpatil9511) reported from Sūrat, Gujarat

    @reliancejio my jio number 8888244233 I recently contacted customer care but they did not have a respectful response and my issue still has not resolved jio is a reputed company ? 😡😡😡

  • brizs07
    Brijesh Patel (@brizs07) reported from Olpād, Gujarat

    @reliancejio Jio internet speed is very slow. I contact customer care and complain them but there was no improvement in internet speed. ASAP please improve jio internet speed

  • Jinayp
    Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat

    @JioCare Dear Customer, Bill dated 01-03-2022 of Rs. 2126.36 for your Jio Corporate Account Number 900510689193 is due for immediate payment. To avoid disruption of services pay NOW through NEFT/RTGS payments/transfers by using A/C code JIOE900510689193, IFSC Code YESB0CMSNOC.

  • dr_anand
    Dr.Anand Patel (@dr_anand) reported from Sūrat, Gujarat

    @TRAI @reliancejio Whom & how i contact customer care of giga fibre for very bad service? Called customer care 4-5 times but each time my call ended,failed to file complain thru Jio App,even unable to contact executive who was in charge when i installed giga fibre. 😡😡😡😡😡

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @reliancejio With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00. Abhi tak engineer aaya nahi he

  • bheda_bhavik
    Bhavik Bheda (@bheda_bhavik) reported from Sūrat, Gujarat

    @GTPL_Hathway worst service ever Pls do not buy any plan from this company @ZeeBusiness @reliancejio

  • Vaniya_Boy
    Yogesh Shah (@Vaniya_Boy) reported from Sūrat, Gujarat

    @reliancejio I am unable to browse with mobile data due to low network. Although, there was no problem happening in voice call rather than data surfing. Please do needful for full coverage. Thank you.

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    @GabbbarSingh @reliancejio my network not in 5G

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • RanjithNaidu24
    Ranjith Naidu (@RanjithNaidu24) reported

    Then as we went to office and became serious, they resolved the issue. Now, airfiber is not working from one week and no oke from local jio service provider are coming. This office only is like this or all jio air fibers issues are like this? @JioCare @JioSaavn @jio_fiber

  • sanjivjha01
    sanjiv jha (@sanjivjha01) reported

    @JioCare More than 1 month now. Problem still remains unresolved. Now @JioCare don't even reply to my post/DM. Kudos to @JioCare for such a HORRIBLE, PATHETIC service. I highly recommend all of you TO NOT 🚫 TRY/ SWITCH to JIO. They don't care about their customers

  • sankitdev
    sankit (@sankitdev) reported

    Idk but from yesterday my internet only working when its 5G. But as soon as its 4g nothing works @airtelindia. Before yesterday this was not the case. @airtelindia give me resolution instant cause in 2 days my recharge will end, so its also the best time to port to @reliancejio.

  • roy_pal90873
    Anuradha Pal Roy (@roy_pal90873) reported

    @JioCare Since morning Jio wifi is down. No one seems to even work on it.

  • modiabhishek17
    Abhishek Modi (@modiabhishek17) reported

    Very disappointed with JioFiber⁠ services. My internet has been down for the last 7 days. No engineer has visited, no proper response on complaints or emails, . We already paid for a 3-month subscription and now left with no solution. Very bad experience.@JioCare @reliancejio

  • Abhishe28069542
    Abhishek sharma (@Abhishe28069542) reported

    @JioCare This delay is unacceptable.yr team has already informed us multiple times to wait for confirmation,but no actual visit slot has been provided yet. Plz arrange the enginer visit immediately & share the confirmed date & time today itself. I need resolution, not repeated assurances.

  • jasvindersi
    🇮🇳 Jasvinder singh (@jasvindersi) reported

    @JioCare very disappointed with the network in Delhi at pin code 110042 my office facing issues with 5G from last 4-5 days now it started at my home also at 110085 And reply I get that jio has limited network coverage At the same place where network was good earlier Thwarted

  • prjwl_s
    Prajwal S (@prjwl_s) reported

    Pathetic experience from Jio, no resolution yet, you guys just create appointments, requests and close it yourself, there is no way to contact customer care, at least confirm you cannot I'll switch to another service provider. @reliancejio @JioCare

  • S_chaudhary_
    Shubham Choudhari (@S_chaudhary_) reported

    @JioCare @reliancejio This clearly shows the kind of service you provide after taking payment. Really disappointed with this experience. Kindly stop ignoring the issue and give me a proper resolution immediately.

  • Pranshurs08
    Pranshu Raj Singh (@Pranshurs08) reported

    @JioCare No SIM, no network, no compensation, no accountability despite weeks of delay. Order: NO00015D9YWJ