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Reliance Jio

Reliance Jio Outage Report in Sūrat, Gujarat

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 5: Problems at Reliance Jio

Reliance Jio is having issues since 05:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 14% Wi-fi (14%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Internet 6 days ago
Sūrat Internet 6 days ago
Sūrat Internet 12 days ago
Sūrat Internet 13 days ago
Sūrat Phone 20 days ago
Sūrat Wi-fi 21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • SandeshRawal84
    Sandesh Rawal (@SandeshRawal84) reported from Sūrat, Gujarat

    @reliancejio What to do if you are not offering service on my location?

  • dharashahcoach
    CA Dhara Gada Shah (@dharashahcoach) reported from Sūrat, Gujarat

    The worst ever service of @fiber_jio. I applied for cancelation of connection at my office on 31st July 2020. No reply from @JioCare Took new connection at home as we were doing work from home. Now @reliancejio is charging for both connection.

  • DeepakS30521066
    Deepak Suthar (@DeepakS30521066) reported from Sūrat, Gujarat

    @ViCustomerCare providing the worst services to your customers.When you not able to provide proper service then why you open the company and now idea,Vodafone both are merge then also not providing service better than you @airtelindia , @reliancejio providing a best services.

  • Kalpesh89177947
    Kalpesh Kumar (@Kalpesh89177947) reported from Sūrat, Gujarat

    @reliancejio from yesterday I m having a problem with network issue from jio So can you help me

  • SAURAVMAHTO3
    SAURAV MAHTO ™ (@SAURAVMAHTO3) reported from Sūrat, Gujarat

    Worstest experience ever with @JioCare @reliancejio. I hv visited two times at your service centre for my jio phone..but ur executive says as always...come tomorrow come tomorrow 😡

  • wasoninfo
    rakesh Wason (@wasoninfo) reported from Sūrat, Gujarat

    @JioCare very poor signals since last 4 months low profile, only befooling asking questions and questions, so many complaints

  • dilipku64401572
    dilip kumar (@dilipku64401572) reported from Sūrat, Gujarat

    @reliancejio request from Reliance Jio to cast a tower for our village, 400 to 500 customers are available here. Due to lack of network, the user is facing trouble. Village -bijalibathan.Post - Motileda. District-Giridih (Jharkhand)@JioCare @_DigitalIndia

  • brij2222
    Brijesh (@brij2222) reported from Sūrat, Gujarat

    @Kaustubhpawar44 @_shradharajput_ @reliancejio So basically i wanted yo say Cities like Delhi/mumbai/bangluru/hydrabad/pune...etc etc having best service of airtel Except rural parts of india where Jio has strong hold

  • nitinraval32
    Nitin Raval (@nitinraval32) reported from Sūrat, Gujarat

    @reliancejio @JioCare Network Issue In City (Dabholi, Katargam, Surat) Area. Though your connection Tower is near. Please resolve the issue ASAP.

  • SandeshRawal84
    Sandesh Rawal (@SandeshRawal84) reported from Sūrat, Gujarat

    @JioCare @reliancejio please reply that are you giving Jio Fiber service in my area? Rushi Vihar Township, parvat patiya, near vraj bhoomi, Surat-395010 Gujarat

  • wasoninfo
    rakesh Wason (@wasoninfo) reported from Sūrat, Gujarat

    @JioCare exhausted since 1+ months ,it is worst than 2G,fail to understand no site can B open on laptop, it is worse

  • nitinraval32
    Nitin Raval (@nitinraval32) reported from Sūrat, Gujarat

    @reliancejio @JioCare Not even tried to call me or understood problem. Poor Service. Never Expected this kind of service from esteemed company like JIO.

  • sheladiya_13
    Hardik Sheladiya (@sheladiya_13) reported from Sūrat, Gujarat

    @JioCare @JioMart_Support My Reference Number is : 00041aFKAJHHBFE0. Still not resolved my complain, So please solve my problem as soon as Possible.

  • imchahak
    Chahak Modi (MoCha) (@imchahak) reported from Sūrat, Gujarat

    @TikonaTIL @TikonaTIL nobody listens there over the app or customer care number even after frequent complains n today its not working since afternoon. I m done with #Tikona not paying for next time just waiting for this plan to complete. Even #Jiofi from @reliancejio dongle is better.

  • wasoninfo
    rakesh Wason (@wasoninfo) reported from Sūrat, Gujarat

    @JioCare U people not solving problem rather joking a person paying a heavy sum as per month tariff 😒

  • TEJASMI68880499
    TEJAS MISTRY (@TEJASMI68880499) reported from Sūrat, Gujarat

    @BALWANT07436849 @JioCare Same here bro my home in not proper network and internet speed is very slow 😠

  • Kalpesh89177947
    Kalpesh Kumar (@Kalpesh89177947) reported from Sūrat, Gujarat

    @JioCare From yesterday i m getting a network issue in my area So can you help me

  • nitinraval32
    Nitin Raval (@nitinraval32) reported from Sūrat, Gujarat

    @reliancejio @JioCare Network Issue In Prime City (Dabholi, Katargam, Surat) Area. Though your connection Tower is near. Please resolve the issue ASAP for better Customer Service.

  • wasoninfo
    rakesh Wason (@wasoninfo) reported from Sūrat, Gujarat

    @JioCare Lots of foolish talk time pass gutter service, since yesterday u people create a ocean of question, better refund security and close services

  • harshinbhogle
    Harshin Mehta (@harshinbhogle) reported from Sūrat, Gujarat

    Hey @reliancejio @JioCare this is my 2nd tweet. How many days need to install cables and start a new connection? It’s been 1.5 months and all I can hear “yes it will be done by the end of this week”. If the start is this much poor how can I trust after sale service?

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • greatraunaq
    raunaq sharma (@greatraunaq) reported

    @JioCare @reliancejio for last 3 days, my fibernet is not working. I am complaining daily, customercare told me daily that engineer will visit today but not a single time any engineer came and complaint is resolved everytime at its own. I have been harrased. I live in kota 324009

  • VinayKalliat
    Vinay Kalliat (@VinayKalliat) reported

    @JioCare Thanks, Sinora. Unfortunately, this is not a one-off, but an issue that's plaguing an entire area named #OMBRLayout in Bangalore. You can contact Amit Nigli at 9449818450 anytime. Amit will give you the complete picture of the shoddy work done by your contractors.

  • olyveah
    Olivia Dey (@olyveah) reported

    @JioCare I have not received any message/ call from the team, the app glitch is not fixed, my service request for relocate Jio, is not even placed. How much time do you guys need to address a simple issue???

  • Orchiddelight
    Navya Saxena (@Orchiddelight) reported

    (Part 3/1)… they're totally cut off from the network Yippee...you've ruined their experience. @reliancejio @airtelindia what's your version? How do you do it??

  • PraveeN_9_99
    Praveen-tharaK🏌️ (@PraveeN_9_99) reported

    Worst network @JioCare 😬 .. m rakapothe inka Kotha phone konkoni m cheyali 💦 Videos also buffering , I will change my network to @airtelindia

  • nitinmehr
    Nitin Mehrotra (@nitinmehr) reported

    @JioCare Worst service ever. First thing I'm doing after getting the service back again is porting out of your network. My phone number isn't functional for 2 days and no resolution even after registering 3 complaints. @reliancejio @TRAI

  • NirupamAxom
    Nirupam (@NirupamAxom) reported

    Very Worest network provide @reliancejio in assam

  • ShettyManthan
    Manthan Shetty 🇮🇳 (@ShettyManthan) reported

    @JioCare As a responsible & helpful citizen of my area I would like to inform that Jio network is not efficient from some days , I would like you guys to resolve this issue ASAP . Pin code 576233 Keradi Village, Kundapur taluq, Udupi District Karnataka .

  • RKREALTO
    P (@RKREALTO) reported from Mumbai Suburban, Maharashtra

    @JioCare Every time. U understand the problem of situation and u have limited coverage network before 1.5 years back also. Same problems Why u have not taken actio.n

  • ravishkamal
    🇮🇳 𝕽𝖆𝖛𝖎𝖘𝖍 (@ravishkamal) reported

    @JioCare it's pathetic that YOUR CUSTOMER CARE can't upgrade my recharge which I mistakenly recharged for 100 mbps in place of 150mbps despite I am willing to pay difference amount. Payment Ref no. TB00000RFTVB. I want jiofiber -6M- 5994 plan to be activated from 28th May