Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 4 outage signals in the last 24 hours around Sūrat, including 4 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received Jul 8, 6:08 PM GMT+5:30.
- Internet (82%)
- Total Blackout (12%)
- Phone (6%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 8: Problems at Reliance Jio
Reliance Jio is having issues since 01:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Internet | 45 minutes ago |
|
Sūrat
|
Total Blackout | 1 hour ago |
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Sūrat
|
Internet | 6 hours ago |
|
Sūrat
|
Internet | 10 hours ago |
|
Sūrat
|
Internet | 2 days ago |
|
Sūrat
|
Internet | 3 days ago |
Nearby cities with recent reports
6 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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bikash tiwari (@jamundih) reported from Sūrat, Gujarat35 time complaint at #jio and #jiocare no one hearing our problem. There is slow internet since 105days at my current location as 804/1,DEVI PROCESSORS,GIDC SACHIN,SURAT 394230
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Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat@reliancejio @JioCare disconnection since 10th July, shared usage statement with your team to prove. My resolution date has been extended to 22, 26 ,27th and today to 1st August. My plans ends on 12th Aug. called..mailed... I think it is time for #goodbyeJio.
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vipul patel (@vipulmangroliya) reported from Sūrat, GujaratAfter so many compliments still there is No solution, they always ask my number and location but doing nothing, I hate this service, this might be in our country only. @reliancejio @JioCare @_MukeshAmbani
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Deepak Jha (@deepak_jha111) reported from Sūrat, Gujarat@JioCare Kindly advise till that time what your customer will do?
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Riddhesh Sadariwala (@Riddhesh91188) reported from Sūrat, GujaratFacing issues again, nothing loads on the cellular network @JioCare @reliancejio
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**** (@Tuskisutariya) reported from Sūrat, Gujarat@JioCare 749 plan activated and 239 both are working same time bt 5 G not working
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Shubham Nagarji (@ShubhamNagarji2) reported from Sūrat, Gujarat@JioCare I'm facing some serious issues with your network please help me ASAP.
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Amrendra A Mishra (@amvra2351) reported from Sūrat, Gujarat@JioCare Just received another promise from @reliancejio: With reference to Service Request Number SR00001CFJZ7 for your JioFiber Service ID 299259674078, your appointment with Jio service engineer is scheduled at your premises on 30-07-2022 : 11:00:00.
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Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat@JioCare @reliancejio : your team has made me false commitments several times to send engineers so please focus on resolution instead.
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Niraj Ojha (@NirajOj91192051) reported from Bhatha, Gujarat@reliancejio Room coverge are very bed in my area 4 g and 5 g both Plz solve issues
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat@JioCare I have 5 connection with my family i will not wait longer, if you don't provide resolution soon, within this month.
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat@JioCare Slow speed issue from last few months has not been solved, good coverage but speed is very less, too much fluctuations in speed , plan to discontinue postpaid connection..
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S.K.Kathiriya (@skkathiriya8) reported from Sūrat, Gujarat@JioCare It's 29 there was no solution for my issue I suddenly received a message that your address verification failed when no one came to verify the address. Pls. Refund my money..
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@JioCare With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00. Abhi tak koi engineer aaya nahi he
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Ajay Kumar Verma (@imajayprakashh) reported from Sūrat, Gujarat@reliancejio @reliancegroup @JioCare your prepaid internet service is very bad in Surat Gujarat, and jio customer care executive is not proper respond...
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ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, GujaratIf I make a call to Customer Care, my call is automatically rejected. What I know is that this is the best network in India. When we recharged the plan we were not told in any way that the internet could be shut down at night. and i’ve been tweet for the last 3 days. @JioCare
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Prashant chotalia (@Drpvc) reported from Sūrat, GujaratPoorest customer care response at @reliancejio care centre at surat. @JioCare Not helping online or offline.
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Aarav (@AaravAp5130) reported from Sūrat, GujaratHow Poor service @JioCare No attention is paid to costomer's complaints i Complained Month Ago bt still Didn't Get Solution,facing Call Related issue As It Is, Plz Improve CCCall Service Atleast How Can Do Complain Again!! Sorry to Say sometimes WorstServices by u @reliancejio
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ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, GujaratIf the internet can be slow due to Overcrowding it should not be done even during the day Because there are very few users during the day time. @JioCare
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat@JioCare @vikramsingh2211 What will you do after taking contact number of customer, you will tell sir how much your network bar, in which slot sim is, cache cleared or not, even after if you found that problem is in your network, you tell problem is temporarily or users base in your area is high 1/2
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Kritika Sharma (@ikritika) reported@JioCare How ****** can your service get ? My broadband is down since yesterday. Your app gives me option to choose a date and time slot (which is not on the same day). My work is suffering and your technician is not answering today.
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Debiprasad Dash (@Debiprasad1309) reported@reliancejio @JioCare I'm not even able to talk to the customer representative. It's literally an execse, believe it or not, they're using it for more than 6 months now. I'm a postpaid customer for both mobile, and Fiber connection, but still this kind of customer service Jio is giving to me. @JioCare
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Gowtham Mano (@GowthamMano2577) reportedspoken to me at morning is not reachable now, very worst service from @airtelindia pls help to shift Wi-Fi soon by now, very worst service and no proper response from @Airtel_Presence now i am planning to change from airtel due to this worst response @JioCare
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BAADSHA (@baadsha64) reported@bagha_mamu @reliancejio They won't deliver, i also ordered the sim but they don't deliver because jio pay them only rs 10 for any delivery distance but mine delivery agent was helpful he told me to go to the nearest jio store and he would help me to get the sim.
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Amit Gupta (@amitcool10) reported@JioCare @reliancejio is there any customer care or after service?? SR00002MDI6W There js no way i can speak with anyone regadging this complaint
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@@$#!$# (@King_Scorpius) reported@JioCare @reliancejio i have done the booking since 4 days for new connection when the installation is only being postponed every single day… pathetic customer support by your guys who booked my connection as well only false timing and promises are given by Jio.
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Nitin Rajput (@NitinRajput_30) reported@JioCare I am facing repeated internet disconnections on my Jio AirFiber connection. The Wi-Fi signal is strong, but the internet keeps dropping on all devices. Service Request SR00003AFSFV was raised on 6 July 2026, but the issue is still unresolved and no engineer visit .
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Manikandan S (@iamsmk08) reported@JioCare First up all if the order got cancelled you have initiate the payment with original mode of payment. Day by day you're losing customer trust. Now he using my airtel number as registered mobile number. How can i access myjio app with airtel number. Now where is my remaining amount
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Tushar chauhan (@tushar_gurjar__) reportedHello, @JioCare I have a Jio SIM that has been inactive/barred for the last several months. I visited the Jio store/care centre but they refused to reactivate it. I want to reactivate this number. help me with the process Request you to kindly assist at the earliest. Thank you.
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The_Red_Cap_27 (@Ajeet281094) reportedDear @JioCare @reliancejio Despite sharing all required details & repeatedly requesting disconnection of my JioFiber connection,it is still active and a new bill has been generated. This is harassment of customers.Disconnect my connection immediately and cancel the wrongful bill.