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Reliance Jio

Reliance Jio outages and service status in Sūrat, Gujarat

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and E-mail.
  • The most recent signal from this area was received May 25, 4:46 PM GMT+5:30.
  • 67% Internet (67%)
  • 17% Total Blackout (17%)
  • 8% E-mail (8%)
  • 8% Wi-fi (8%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 28: Problems at Reliance Jio

Reliance Jio is having issues since 03:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Total Blackout 3 days ago
Sūrat Internet 6 days ago
Sūrat Wi-fi 7 days ago
Sūrat E-mail 13 days ago
Sūrat Internet 13 days ago
Sūrat Internet 14 days ago

Nearby cities with recent reports

Sūrat

2 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • DKChoudhary151
    Dinesh Choudhary (@DKChoudhary151) reported from Sūrat, Gujarat

    Hello @reliancejio I loss my Sim card please stop my service

  • Kalpratna_
    Sunil Patil (@Kalpratna_) reported from Sūrat, Gujarat

    @reliancejio @JioCare know one response on my network issue query. Worthless service

  • iamcaharsh
    Harsh Patel (@iamcaharsh) reported from Sūrat, Gujarat

    Hello @JioCare My Jio fiber is not working since 2:00pm Red light continues blinking

  • MeetPat35968731
    Meet Patel (@MeetPat35968731) reported from Sūrat, Gujarat

    I am Meet Patel..Jio customer.. The Jio network has suddenly stopped coming from the area in which I live. Jio network has gone from an area of ​​500 meters around my house. I have complained in Jio since last 3 days. But there is no solution yet.#reliancejio #jiopoorservice #jio

  • fictgamer
    Manish Maurya (@fictgamer) reported from Sūrat, Gujarat

    @reliancejio My iphone 12 got the update of 5g and i also got the trail 5g unlimited offer but not able to use it in surat. Need some help🙃

  • fictgamer
    Manish Maurya (@fictgamer) reported from Sūrat, Gujarat

    @reliancejio It's not working in my area 🥲 I tried everything, I got the welcome offer , i updated my phone then also it's not working, I'm from surat gujarat

  • SandeshRawal84
    Sandesh Rawal (@SandeshRawal84) reported from Sūrat, Gujarat

    @JioCare Unlucky but your service is not available in my area.

  • Kalpratna_
    Sunil Patil (@Kalpratna_) reported from Sūrat, Gujarat

    worst jio fiber service @reliancejio When the connection is to be given, the executive comes at home and when the problem is to be solved, then only on the phone.

  • HiravaBoy
    Vijay Makavana (@HiravaBoy) reported from Sūrat, Gujarat

    Jio 5G not Working on my Infinix Hot 20 5G . This phone support 12 5G band but Jio 5G not working. I have welcome offer and 5G network city @InfinixIndia @Infinix_Mobile @JioCare

  • 9979167672
    sunil Vaghasiya (@9979167672) reported from Sūrat, Gujarat

    @JioCare @reliancejio Rajhansh Tower Minibajar Surat 395006 Gujarat India Jio tower service is very bed. Ndd can't connect jio care This number is not working in this area +91 94277 94198 +91 91069 42769 +91 98255 92244

  • imajayprakashh
    Ajay Kumar Verma (@imajayprakashh) reported from Sūrat, Gujarat

    @reliancejio @reliancegroup @JioCare your prepaid internet service is very bad in Surat Gujarat, and jio customer care executive is not proper respond...

  • Krishulv
    सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat

    @reliancejio dear jio why you doing frod with customer here your network and calling systems is hack...how do I work without net n calling system

  • savaliyadhruvan
    Dhruvan_patel (@savaliyadhruvan) reported from Utrān, Gujarat

    Since 4 days even after repeated calls there is no resolution Jio fiber. @reliancejio @RelianceJioCare @JioCare

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    @JioCare I have 5 connection with my family i will not wait longer, if you don't provide resolution soon, within this month.

  • Jinayp
    Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat

    @JioCare Kindly cancel the bill also if connection has been cancelled ..

  • Tuskisutariya
    **** (@Tuskisutariya) reported from Sūrat, Gujarat

    @JioCare 749 plan activated and 239 both are working same time bt 5 G not working

  • bhadreshv1993
    ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujarat

    the problem is not being solved even through Twitter, And not even getting from customer care. So please tell us where we should go so that our problem can be solved. Because even having a normal whatsapp message is having trouble. Please do not give high user reasons. @JioCare

  • YUGROXX
    Dr. Yugdeep Pilania (@YUGROXX) reported from Sūrat, Gujarat

    Tired of poor internet service 😪 @JioFiberVoice @JioCare @JIOFIBER8

  • skkathiriya8
    S.K.Kathiriya (@skkathiriya8) reported from Sūrat, Gujarat

    @JioCare It's 29 there was no solution for my issue I suddenly received a message that your address verification failed when no one came to verify the address. Pls. Refund my money..

  • pkuldip94
    Kuldip khokhani (@pkuldip94) reported from Kāmrej, Gujarat

    @JioCare @reliancejio When will it be my area's turn from across the country? I have been waiting and asking for help since last three years but I am not getting any resolution yet. All of India is using 5G networks now and I don't even have 4G network here! Shame on you for fooling the public.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • harsheetjain
    Harsheet Jain🇮🇳 (@harsheetjain) reported

    Really impressed with the customer service of JIO FIBER. They themselves informed me there's something wrong with my connection. As I was using Mobile data. And the tech guy was there within an hour of me raising the complaint. Awesome mechanism. @JioCare @reliancejio

  • AshishKAazad
    Ashish Aazad (@AshishKAazad) reported

    @JioCare @mukeshambani566 dear Jio care. Any update regarding my complaint and concern? Or I am just uselessly trying to hope for a reasonable treatment towards your customer.

  • HarshitCh77058
    Harshit Chouhan (@HarshitCh77058) reported

    Jio is providing it's worst service ever!! 2 gb net is over after just 3 hours without using it much nd now searching for towers to get 5g network which I got in recharge plan @JioCare

  • yasheshudani
    YASHESH UDANI (@yasheshudani) reported

    @reliancejio Jio connection air Fiber and Internet in Ghatkopar is worst then MTNL Hopeless staff , no communication, Advance payment made but no connection on promise time and no service , no call back. No one should take new connection in such pathetic service by local team.

  • ayyappan0001_p
    Ayyappan P (@ayyappan0001_p) reported

    @JioCare Hi, I would like to know the reason for why my request has been closed without taking any action and what will be the path forward for my request? I would like to get prompt action to installation of jio fiber in relocated house as requested. Request support on this matter.

  • RANJAN_RAJSINGH
    RANJAN RAJ SINGH🇮🇳 (@RANJAN_RAJSINGH) reported

    @JioCare I already expected this kind of response. My account was inactive from 6 May and the issue was resolved only on 25 May. During this entire period, my mobile and JioFiber recharges were active. Your customer care assured me that I would get a rebate or 14 days extension after 1/2

  • Jabirwali5
    Sardar Behlool (@Jabirwali5) reported

    @JioCare @JioComplaint @reliancejio This is absolutely unacceptable. Your internet service has become extremely slow and unreliable, despite charging full fees every month. I am very frustrated with this poor network performance — fix this issue immediately or I will be forced-

  • SarfarazDaredi2
    Sarfaraz Daredia (@SarfarazDaredi2) reported

    @JioCare Hi Gladwin, kindly understand it's been 7 days issue is not getting resolved

  • texcomm
    texcomm (@texcomm) reported

    @JioCare 9442221168 is the mobile. Don't know what you mean by Jio service id

  • Jyoti_karki_
    Jyoti Karki (@Jyoti_karki_) reported

    @JioCare Its not working