Reliance Jio Outage Report in Sūrat, State of Gujarāt
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours in Sūrat, State of Gujarāt
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at Reliance Jio
Reliance Jio is having issues since 11:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (10%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Sūrat, State of Gujarāt
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat |
Internet | |
| Sūrat |
Internet | |
| Sūrat |
Wi-fi | |
| Sūrat |
Phone | |
| Sūrat |
Internet | |
| Sūrat |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Sūrat, State of Gujarāt
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Tej Narayan
(@tejcku) reported
from
Sūrat, State of Gujarāt
@JioCare Please help me to get my no 9172809034
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X Bow 🏹
(@__JaiBhartiya__) reported
from
Sūrat, State of Gujarāt
Found in My Jio App that 1 unknown is attached to my profile... Kindly help me out @JioCare
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Mahek Chawla
(@mahekchawla04) reported
from
Sūrat, State of Gujarāt
@reliancejio @RelianceJioCare my internet is not working since two days, raised a request but your service guy marked it as solved without even coming, and calling me and telling why did i raise another request. Is this kind of behaviour what we expect from jio ?
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Brijesh Patel
(@brijeshA07) reported
from
Olpād, State of Gujarāt
@reliancejio the worst network of jio that I feel. not only my connection but there is my family members network connection. please ASAP try to solve problems. if u not solve this problem I have no choice to change another network & also a my family members.
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Prashant chotalia
(@Drpvc) reported
from
Sūrat, State of Gujarāt
Poorest customer care response at @reliancejio care centre at surat. @JioCare Not helping online or offline.
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Kaushik Dodiya (DKP)
(@kaushik_dodiya) reported
from
Sūrat, State of Gujarāt
@UnionBankTweets @RBI i do a recharge in jio @JioCare its complete more then 10 days. I have talk with union bank customer care he take a complaint and but still today i didnt get my money back. And i try to call in union bank customer care more then 5/6 time but call not connect
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रोHIT सिंH 🇮🇳
(@rohit_nalanda) reported
from
Sūrat, State of Gujarāt
Hey @reliancejio my jio network is not stable plz help @JioCare
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Pandav Devang
(@pandav_devang) reported
from
Sūrat, State of Gujarāt
Hello, @reliancejio Take a little care, because you are going to connect by being the user port of @airtelindia and #VI .Due to which there should not be any problem in your network. And all of us should take care of the old customer so that there is no problem. #Pricehike
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Aman
(@_Aman11_) reported
from
Sūrat, State of Gujarāt
There is so much issues I’m facing in internet connection in jio fiber like it seems that 100 MBPS is a joke now and even the main office doesn’t get connected for this issues , no services or return call I received, the internet is working so poorly. @JioCare @JioFiberVoice
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Sunil Patil
(@Kalpratna_) reported
from
Sūrat, State of Gujarāt
@JioCare Still issue not resolve yet
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Bhavik Patel
(@ibhavik_patel) reported
from
Sūrat, State of Gujarāt
Switch to @Airtel_Presence as received bad experience from @JioCare from #Jiopostpaidplus plan,
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Pandav Devang
(@pandav_devang) reported
from
Sūrat, State of Gujarāt
@JioCare Sir buy the entire @GTPLHathwayLtd company. So get it from a crap engineer who could not solve our complaint within 6 days.
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Dinesh Choudhary
(@DKChoudhary151) reported
from
Sūrat, State of Gujarāt
Hello @JioCare I loss my Sim card please stop my service
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Dipak Sahebrao Birhade
(@birhade_dipak) reported
from
Sūrat, State of Gujarāt
@ViCustomerCare @reliancejio @JioCare I Buy V! Postpaid Sim Card but network issue on my Home so i Port the V! Operator to Jio Operator After PORT V! Raised the Oustanding of Rs.45.52. Then Jio Operator is suspended my service because of oustanding I already Paid this amount of
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Sunil Patil
(@Kalpratna_) reported
from
Sūrat, State of Gujarāt
worst jio fiber service @reliancejio When the connection is to be given, the executive comes at home and when the problem is to be solved, then only on the phone.
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vipul patel
(@vipulmangroliya) reported
from
Sūrat, State of Gujarāt
After so many compliments still there is No solution, they always ask my number and location but doing nothing, I hate this service, this might be in our country only. @reliancejio @JioCare @_MukeshAmbani
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Bye Bye
(@Sagar25687231) reported
from
Sūrat, State of Gujarāt
Beware ! Jio Fibre is smartly ridiculing people. When your plan ends, they smartly convert it into postpaid, without asking the customer. The customer care says that you should have called us before the expiration of the plan to discontinue the service. #Unlawful @JioCare
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Dinesh Choudhary
(@DKChoudhary151) reported
from
Sūrat, State of Gujarāt
Hello @reliancejio I loss my Sim card please stop my service
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Brijesh Patel
(@brijeshA07) reported
from
Olpād, State of Gujarāt
@JioCare the slowest network is I feel that is jio network. please try to solve network issue. there is not fault of my smart phone I already checked it. there is only issue of not only mine but also a in my family jio network.
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Dr.Anand Patel
(@dr_anand) reported
from
Sūrat, State of Gujarāt
@TRAI @reliancejio Whom & how i contact customer care of giga fibre for very bad service? Called customer care 4-5 times but each time my call ended,failed to file complain thru Jio App,even unable to contact executive who was in charge when i installed giga fibre. 😡😡😡😡😡
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Radhika Khera
(@Radhika_Khera) reported
@ViCustomerCare is the worst! After years & years of being a loyal customer they will still treat you horribly. @JioCare I would like to port to Jio along with all my family members numbers Can you pls share the procedure. I recommend anyone who is using VI must switch to some other network!
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Sudarshan Kabra
(@KabraSudarshan) reported
@JIOAIRFIBERIN @JioCare How many times should I call a customer care for the same complaint at every call the same reply received i.e. please wait for 24 hours Does 24 hours mean 20 days or more as per jio? I have made 6 calls in the last 20 days but the problem isn't solved
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A S
(@Abhisheks49) reported
@ViCustomerCare @jiocare I’m complaining since January 3rd for not getting network inside my house raised 3 tickets still not resolved
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CA Jitendra Kachchhawah
(@JSKACH1994) reported
@JioCare Pls call me immediately else I am bound to go for another fiber company. I am fed up from your customer service. I am not able to connect fiber Customer care
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Nilesh Rathod
(@nilu_rathod) reported
@JioCare SR0000302KPV Cancel request not processed and below message received today Dear Customer, PLAN2BUILD Appointment for your Postpaid JioAirFiber connection with Set-Top-Box ref Order Number NO0001BTWJN2 is scheduled on 04-Mar-2026 between 18:00:00 - 20:00:00. You will receive an
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Hemanshu Verma
(@VHemansh) reported
@airtelindia @reliancejio Airtel just ignores you once they have your money. 12 days since recharge, 0 days of internet since Feb 26. @Airtel_Presence, who is going to refund my money for this blackout? Your support is a joke and your promises are lies. I'm done with your incompetence. Fix it or refund it
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Vijay Reddy
(@kvijaireddy) reported
hello shameless scums at @JioCare, @reliancejio Lost all ethics? where is this ticket SR00002ICHBD hanging? You decided to elude the money you owe to customer? If you are born human's or to human's, you wouldn't ignore the messages after seeing this.
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Hemanshu Verma
(@VHemansh) reported
Pathetic ground-level service from @airtelindia. Connection dead for 8 days, but you’re quick to take the recharge money! To anyone looking for a new connection: Save yourself the headache and go for @reliancejio. At least they value customers.
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Prashant Kumar
(@pxkumar) reported
@JioCare You people are not solving the issue, just doing the timepass things. @reliancejio
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Swaminathan Rajagopal
(@Swaashrkts) reported
@JioCare Customer care keeps giving the same scripted response that “a technician will come soon.” I even received a false email claiming they tried calling me, which never happened. - Continued