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Reliance Jio outages and service status in Sūrat, Gujarat

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Sūrat, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Apr 27, 11:30 AM GMT+5:30.
  • 71% Internet (71%)
  • 14% Wi-fi (14%)
  • 14% Phone (14%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 27: Problems at Reliance Jio

Reliance Jio is having issues since 11:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Wi-fi 18 hours ago
Sūrat Internet 11 days ago
Sūrat Internet 14 days ago
Sūrat Internet 16 days ago
Sūrat Phone 22 days ago

Nearby cities with recent reports

Sūrat

1 recent signals

18 hours ago

Community Discussion

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Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • AaravAp5130
    Aarav (@AaravAp5130) reported from Sūrat, Gujarat

    How Poor service @JioCare No attention is paid to costomer's complaints i Complained Month Ago bt still Didn't Get Solution,facing Call Related issue As It Is, Plz Improve CCCall Service Atleast How Can Do Complain Again!! Sorry to Say sometimes WorstServices by u @reliancejio

  • iamparas
    Paras Chodvadiya (@iamparas) reported from Sūrat, Gujarat

    @drsanu_singh @JioCare @reliancejio No, when I got the Jio 5G Welcome Offer, then after 5G signal came.

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    Save me from the dark hustle of your office. Big Reliance claim seems to be Failing on the ground reality. My JioFiber complaint is not cured even in 5 days @reliancejio @_MukeshAmbani

  • ansarnau
    Naushad Ansari (@ansarnau) reported from Sūrat, Gujarat

    When will be the issue of network, call drop and low connectivity will be solved? Even unable to complaint in jio app that much bad network. Every time executive saying network will resolve within 20 days now more than 1 years gone. @JioCare @RelianceJioCare @reliancejio

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @JioCare With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00. Abhi tak koi engineer aaya nahi he

  • Pulkitcoolhoney
    Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat

    @JioCare worst company bad service bad customer support

  • _Aman11_
    Aman (@_Aman11_) reported from Sūrat, Gujarat

    There is so much issues I’m facing in internet connection in jio fiber like it seems that 100 MBPS is a joke now and even the main office doesn’t get connected for this issues , no services or return call I received, the internet is working so poorly. @JioCare @JioFiberVoice

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @caanilshekhawat @reliancejio @_MukeshAmbani With reference to Service Request Number SR00001E9FH8, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number +912613167346 is on hold as FTTx - Society permission required. Kindly provide the approval from your society

  • bhadreshv1993
    ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujarat

    If the internet can be slow due to Overcrowding it should not be done even during the day Because there are very few users during the day time. @JioCare

  • Krishulv
    सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat

    @reliancejio dear jio why you doing frod with customer here your network and calling systems is hack...how do I work without net n calling system

  • fictgamer
    Manish Maurya (@fictgamer) reported from Sūrat, Gujarat

    @reliancejio My iphone 12 got the update of 5g and i also got the trail 5g unlimited offer but not able to use it in surat. Need some help🙃

  • bhadreshv1993
    ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujarat

    the problem is not being solved even through Twitter, And not even getting from customer care. So please tell us where we should go so that our problem can be solved. Because even having a normal whatsapp message is having trouble. Please do not give high user reasons. @JioCare

  • 1ranjanpathak
    Ranjan Pathak (@1ranjanpathak) reported from Sūrat, Gujarat

    @JioCare @vishaljaiswal And if the first call is an emergency call then should we have to wait for your announcement to finish and then u connect our call till then person may die also. Which customer has asked you to start this type of announcement. and by the way it's not for only 01st call only.

  • dr_anand
    Dr.Anand Patel (@dr_anand) reported from Sūrat, Gujarat

    @TRAI @reliancejio Whom & how i contact customer care of giga fibre for very bad service? Called customer care 4-5 times but each time my call ended,failed to file complain thru Jio App,even unable to contact executive who was in charge when i installed giga fibre. 😡😡😡😡😡

  • aka_TheCuriousG
    Gk (@aka_TheCuriousG) reported from Sūrat, Gujarat

    @JioCare My issue is that jio's network in particular is very bad in surat , i hopefully ported from Vodafone but that was a bad decision.

  • pandav_devang
    Pandav Devang (@pandav_devang) reported from Sūrat, Gujarat

    @JioCare Sir buy the entire @GTPLHathwayLtd company. So get it from a crap engineer who could not solve our complaint within 6 days.

  • imajayprakashh
    Ajay Kumar Verma (@imajayprakashh) reported from Sūrat, Gujarat

    @reliancejio @reliancegroup @JioCare your prepaid internet service is very bad in Surat Gujarat, and jio customer care executive is not proper respond...

  • fictgamer
    Manish Maurya (@fictgamer) reported from Sūrat, Gujarat

    @reliancejio It's not working in my area 🥲 I tried everything, I got the welcome offer , i updated my phone then also it's not working, I'm from surat gujarat

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    @GabbbarSingh @reliancejio my network not in 5G

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    Hey @reliancejio my jio network is not stable plz help @JioCare

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Support4IND
    WeForBetterIndia_Rahul Joshi (@Support4IND) reported

    @JioCare SIM finally delivered today at 4 PM, but still no network — not activated yet. After so many delays, this is extremely frustrating. What’s the point of delivery if the SIM doesn’t work? Reliance Jio please activate immediately. @JioCare @reliancejio #Jio #NoNetwork #PoorService

  • Yogi_78976
    Yogish N (@Yogi_78976) reported

    @JioCare My internet service distrusted since last 48 hrs still no action is being taken is it a right time to shift for me to better network? Service ticket No SR000034CPCX

  • raghudac
    Raghavendra Uday Prabhu (@raghudac) reported

    @JioCare @reliancejio Jio Account 91-2333557244 From last 3 days not able to access Jio Tv Whenever try to connect Jio customer care - get message that your area is facing network congestion. Is this service ??

  • im_in_ur_heart_
    Vinny (@im_in_ur_heart_) reported

    @JioCare has one of the worst customer support especially when it comes to air fibre issues nobody is letting me lodge an official complaint wrote mail, called customer care but no update, now I am thinking of moving to Airtel. Worst support jio

  • Vivek14875990
    Vivek (@Vivek14875990) reported

    @JioCare AirFiber not working since March 15. Now no Wi-Fi broadcast. Multiple SRs open but no technician assigned. Need urgent help.

  • jkpatel777
    Jishant Patel (⁠◔⁠‿⁠◔⁠) (@jkpatel777) reported

    @reliancejio @JioCare @_MukeshAmbani Has a worst service ever. Trying to get jio airfiber since last two months still haven't got the connection. Payment made 15 days back, can't connect to customer service, jio officials who done kyc also not picking up phones.

  • AdityaShenoy18
    Aditya Shenoy (@AdityaShenoy18) reported

    @JioCare I’m extremely disappointed with my JioFiber service. My 3-month voucher plan (100 Mbps) expired today at 12:30 AM. I immediately recharged ₹3182 for the same 100 Mbps plan, but the new plan is showing activation only after 24 hours.

  • Mailtokarthick
    Karthick Dharmarajan (@Mailtokarthick) reported

    @JioCare Again its rescheduled..issue not resolved..not sure..if anything is being done..internet is down for 2 days..no one is available with jio to even come and attend the request..in twitter getting standard reply..i realize that no one is actually working on it seriously..

  • Khadeer41204641
    king_slayy (@Khadeer41204641) reported

    Airtel have high price in recharge pack compared to jio recharge pack.. @reliancejio have proper signals and 5G network. fair and reasonable price recharge plan.. I will port my sim to jio 💯 sure

  • Mrcooool007
    Mrcool😎 (@Mrcooool007) reported

    @JioCare @reliancejio @JioFiber Facing recharge issue. I had a conversation before 10th March, but the one-time offer was not informed. For 1 week, I’m repeatedly asked for call details I don’t have. Please check your records and resolve ASAP.