1. Home
  2. Companies
  3. Reliance Jio
  4. Sūrat
Reliance Jio

Reliance Jio outages and service status in Sūrat, Gujarat

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Jun 5, 9:05 PM GMT+5:30.
  • 62% Internet (62%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 8% Phone (8%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 9: Problems at Reliance Jio

Reliance Jio is having issues since 05:30 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Phone 4 days ago
Sūrat Wi-fi 8 days ago
Sūrat Internet 8 days ago
Sūrat Internet 10 days ago
Sūrat Total Blackout 15 days ago
Sūrat Internet 18 days ago

Nearby cities with recent reports

Sūrat

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • aka_TheCuriousG
    Gk (@aka_TheCuriousG) reported from Sūrat, Gujarat

    @JioCare My issue is that jio's network in particular is very bad in surat , i hopefully ported from Vodafone but that was a bad decision.

  • SandeshRawal84
    Sandesh Rawal (@SandeshRawal84) reported from Sūrat, Gujarat

    @JioCare He is saying that we will give connection in next week. But this commitment is broken Please give contact no. I need to talk My television is on off mode from 1 month.

  • brijeshA07
    Brijesh Patel (@brijeshA07) reported from Olpād, Gujarat

    @JioCare the slowest network is I feel that is jio network. please try to solve network issue. there is not fault of my smart phone I already checked it. there is only issue of not only mine but also a in my family jio network.

  • birhade_dipak
    Dipak Sahebrao Birhade (@birhade_dipak) reported from Sūrat, Gujarat

    @ViCustomerCare @reliancejio @JioCare I Buy V! Postpaid Sim Card but network issue on my Home so i Port the V! Operator to Jio Operator After PORT V! Raised the Oustanding of Rs.45.52. Then Jio Operator is suspended my service because of oustanding I already Paid this amount of

  • amvra2351
    Amrendra A Mishra (@amvra2351) reported from Sūrat, Gujarat

    @JioCare Just received another promise from @reliancejio: With reference to Service Request Number SR00001CFJZ7 for your JioFiber Service ID 299259674078, your appointment with Jio service engineer is scheduled at your premises on 30-07-2022 : 11:00:00.

  • dr_anand
    Dr.Anand Patel (@dr_anand) reported from Sūrat, Gujarat

    @TRAI @reliancejio Whom & how i contact customer care of giga fibre for very bad service? Called customer care 4-5 times but each time my call ended,failed to file complain thru Jio App,even unable to contact executive who was in charge when i installed giga fibre. 😡😡😡😡😡

  • JainSorabh3
    Jain Sorabh (@JainSorabh3) reported from Sūrat, Gujarat

    @JioCare Everything is a limit, I made a terrible mistake my paying for year now it's month lost and no solution. I want my money back now.

  • hapatel2792_a
    Hardik A. Patel (@hapatel2792_a) reported from Sūrat, Gujarat

    @reliancejio @JioCare Since last few Internet connectivity is poor, facing issue for net surfing.

  • Kalpratna_
    Sunil Patil (@Kalpratna_) reported from Sūrat, Gujarat

    @reliancejio @JioCare know one response on my network issue query. Worthless service

  • savaliyadhruvan
    Dhruvan_patel (@savaliyadhruvan) reported from Utrān, Gujarat

    Since 4 days even after repeated calls there is no resolution Jio fiber. @reliancejio @RelianceJioCare @JioCare

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    Switch to @Airtel_Presence as received bad experience from @JioCare from #Jiopostpaidplus plan,

  • Kalpratna_
    Sunil Patil (@Kalpratna_) reported from Sūrat, Gujarat

    worst jio fiber service @reliancejio When the connection is to be given, the executive comes at home and when the problem is to be solved, then only on the phone.

  • harishpatil9511
    Harish Patil (@harishpatil9511) reported from Sūrat, Gujarat

    @reliancejio my jio number 8888244233 I recently contacted customer care but they did not have a respectful response and my issue still has not resolved jio is a reputed company ? 😡😡😡

  • SandeshRawal84
    Sandesh Rawal (@SandeshRawal84) reported from Sūrat, Gujarat

    My hathway connection is not working and I am not able to talk with technical team also. Worst service from Hathway. My modem is not working. Please try to solve this asap, as we are working from home so it's very tough for us to survive. #complaint #plz @HathwayBrdband @JioCare

  • ismailsharif71
    Ismail Sharif (@ismailsharif71) reported from Sūrat, Gujarat

    @reliancejio @JioCare Your customer care is disgusting. I just want to request for closer of old free Jio Sim 7990616667 and they took me for merry go round. Now don't tell me anything else I'm more concerned about my security just close this number permanently NOW.

  • jamundih
    bikash tiwari (@jamundih) reported from Sūrat, Gujarat

    35 time complaint at #jio and #jiocare no one hearing our problem. There is slow internet since 105days at my current location as 804/1,DEVI PROCESSORS,GIDC SACHIN,SURAT 394230

  • NirajOj91192051
    Niraj Ojha (@NirajOj91192051) reported from Sūrat, Gujarat

    @reliancejio Jio 5g not working inside room Plz help Surat

  • TusharGidwani
    Tushar Gidwani (@TusharGidwani) reported from Sūrat, Gujarat

    Hello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat

  • SandeshRawal84
    Sandesh Rawal (@SandeshRawal84) reported from Sūrat, Gujarat

    @JioCare Unlucky but your service is not available in my area.

  • tejcku
    Tej Narayan (@tejcku) reported from Sūrat, Gujarat

    @JioCare Please help me to get my no 9172809034

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • ppa1kr
    Pavan (@ppa1kr) reported

    @reliancejio @JioCare I am using Jio since more than a year. Since then the same issue prevails, but Jio doesn't care at all.

  • Khajapasha37
    khaja pasha zaid  (@Khajapasha37) reported

    reliancejio @JioCare My JioHome installation was scheduled for today between 12 PM - 2 PM but no one contacted me till now. No update, no support. Is this how customers are treated? Please resolve.

  • Chandan_csb
    Chandan Singh (@Chandan_csb) reported

    @JioCare @reliancejio @jagograhakjago the nearby Jio store and submit the set-top box. When I went there, the person there refused to take it. Now a different customer executive told me, “No, don’t submit there. I am scheduling the engineer visit again.” But again, now 5 days have passed, and every day I talk to(4)

  • Chandan_csb
    Chandan Singh (@Chandan_csb) reported

    @JioCare @reliancejio @jagograhakjago a customer executive, and they are literally telling me the same thing that they are rescheduling the engineer visit. They are transferring the call again and again for the last 5 days, and nothing is happening. My billing date is 11th June, and again I will get charged more.(5)

  • Rexxx101
    Rexxx (@Rexxx101) reported

    @JioCare Abee chutiye ****** how many times I have to send u should I put the screenshot that I send u as a message you all are bigger scammer **** u

  • _SkyTweets
    Akash khade (@_SkyTweets) reported

    @JioCare @JioCare @reliancejio It has been 14 days since I completed payment and KYC for my Jio AirFiber connection. My order status is still showing "Order Accepted". Your team acknowledged that an installation appointment was scheduled but the engineer never visited. (1/2)

  • sayli_shrungare
    Sayli Shrungare (@sayli_shrungare) reported

    @JioCare Still no update. The issue remains unresolved. But hey, at least I’ve learned that customer support and ghosting aren’t mutually exclusive.

  • DrupalBaba
    Ashish Singh (@DrupalBaba) reported

    @JioCare Seems your engineer is not coming today as well? Called customer care and they kept me on hold and then no one came resumed the call.

  • Satya0296
    Satyajit rath (@Satya0296) reported

    @JioCare @JioCare Hi, Please share the current status of the escalation. I am fed up with daily follow-ups and waiting for more than 15 days. If the installation is not completed today, please cancel the booking and initiate refund immediately. #JioAirFiber

  • TiwariRoyal
    Bundeli bawla (@TiwariRoyal) reported

    @JioCare Hoping to get solution this time