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Reliance Jio

Reliance Jio outages and service status in Sūrat, Gujarat

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Apr 6, 11:13 AM GMT+5:30.
  • 50% Internet (50%)
  • 25% Wi-fi (25%)
  • 25% Phone (25%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 11: Problems at Reliance Jio

Reliance Jio is having issues since 08:30 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Phone 6 days ago
Sūrat Internet 12 days ago
Sūrat Internet 12 days ago
Sūrat Internet 18 days ago
Sūrat Internet 20 days ago
Sūrat Phone 27 days ago

Nearby cities with recent reports

Sūrat

1 recent signals

6 days ago

Community Discussion

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Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • HMaiwala
    Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat

    @JioCare The connection has resumed, now please extend my current plan to cover charges when the Internet was not working i.e 20 days since the connection was active( 10th July). You can access my account to check usage for this request. Writing becoz there is no response in DM.

  • birhade_dipak
    Dipak Sahebrao Birhade (@birhade_dipak) reported from Sūrat, Gujarat

    @ViCustomerCare @reliancejio @JioCare I Buy V! Postpaid Sim Card but network issue on my Home so i Port the V! Operator to Jio Operator After PORT V! Raised the Oustanding of Rs.45.52. Then Jio Operator is suspended my service because of oustanding I already Paid this amount of

  • Pulkitcoolhoney
    Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat

    @JioCare @reliancejio @reliancegroup Jio network is soo poor not able to make call phone cuts after 1 ring

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    @JioCare I have 5 connection with my family i will not wait longer, if you don't provide resolution soon, within this month.

  • iamparas
    Paras Chodvadiya (@iamparas) reported from Sūrat, Gujarat

    @drsanu_singh @JioCare @reliancejio No, when I got the Jio 5G Welcome Offer, then after 5G signal came.

  • 9979167672
    sunil Vaghasiya (@9979167672) reported from Sūrat, Gujarat

    @JioCare @reliancejio Rajhansh Tower Minibajar Surat 395006 Gujarat India Jio tower service is very bed. Ndd can't connect jio care This number is not working in this area +91 94277 94198 +91 91069 42769 +91 98255 92244

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    @JioCare @vikramsingh2211 What will you do after taking contact number of customer, you will tell sir how much your network bar, in which slot sim is, cache cleared or not, even after if you found that problem is in your network, you tell problem is temporarily or users base in your area is high 1/2

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @reliancejio With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00. Abhi tak engineer aaya nahi he

  • deepak_jha111
    Deepak Jha (@deepak_jha111) reported from Sūrat, Gujarat

    @JioCare Kindly advise till that time what your customer will do?

  • Drpvc
    Prashant chotalia (@Drpvc) reported from Sūrat, Gujarat

    Poorest customer care response at @reliancejio care centre at surat. @JioCare Not helping online or offline.

  • amvra2351
    Amrendra A Mishra (@amvra2351) reported from Sūrat, Gujarat

    @JioCare Thanks a lot for your efforts without resolution. Now customers like me will never trouble you and your company Reliance Jio Fibre as I have already applied for refundable deposits of 6500/-and six months subscription for new plan paid on 27.6.22 operative 9/7/22.

  • Kalpratna_
    Sunil Patil (@Kalpratna_) reported from Sūrat, Gujarat

    @JioCare Still issue not resolve yet

  • sagarso19566752
    Sagar Babson (@sagarso19566752) reported from Sūrat, Gujarat

    Very rubbish service @reliancejio @JioCare New Jio Fiber connectivity has been done. The network has not been coming for 20 days.There is an employee of a Jio customer whose name is Rishi,+91 78598 01642, he doesn't even talk properly. Closed the complaint without working. 🙎

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @TajinderBagga @reliancejio @JioCare Your service request number is SR00001EDGX0. You will receive an update by 2022-10-12T14:36:25. To check the status of your service request using MyJio App, click Bagga ji mera to 30/09/2022 se bandh ho gaya he abhi tak engineer nahi aaya esi liye mene bandh karva Diya he

  • Jinayp
    Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat

    @JioCare Dear Customer, Bill dated 01-03-2022 of Rs. 2126.36 for your Jio Corporate Account Number 900510689193 is due for immediate payment. To avoid disruption of services pay NOW through NEFT/RTGS payments/transfers by using A/C code JIOE900510689193, IFSC Code YESB0CMSNOC.

  • TusharGidwani
    Tushar Gidwani (@TusharGidwani) reported from Sūrat, Gujarat

    Hello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    @GabbbarSingh @reliancejio my network not in 5G

  • JainSorabh3
    Jain Sorabh (@JainSorabh3) reported from Sūrat, Gujarat

    @JioCare Given u enough opportunity please proceed with the refund now , we have buisness and we are stuck because of the pathetic service. It's the height of inconvenient we suffered

  • YUGROXX
    Dr. Yugdeep Pilania (@YUGROXX) reported from Sūrat, Gujarat

    Tired of poor internet service 😪 @JioFiberVoice @JioCare @JIOFIBER8

  • Riddhesh91188
    Riddhesh Sadariwala (@Riddhesh91188) reported from Sūrat, Gujarat

    Facing internet issues while I’m in my office since 3-4 days. @reliancejio @JioCare pls assist.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • X0018Ansh
    CA . Ansh (@X0018Ansh) reported

    @JioCare and @RelianceJio: “Order NO0001C33ETE cancelled due to no signal. I paid ₹1200 cash. Jio refuses refund and forces voucher. This is unfair — refund my money.”

  • RajibDu53748194
    Rajib dutta (@RajibDu53748194) reported

    Not getting good network. Sometime it comes sometime goes. @JioCare

  • idontknowwhoi11
    amit singh (@idontknowwhoi11) reported

    "JioAiFiber not working for last 48 hours, customer care not responding" and registered mobile number or JioAirFiber ID RARHGGK00027640 @reliancejio @JioCare What a terrible service by @JioCare, it was a nightmare to have terrible service for the customer!!!

  • wabhi72
    Shri k. (@wabhi72) reported

    @JioCare worst service of jio fi,registered request in afternoon no one even visited not recieved any call. Same issue arries in every 2months, plus need to pay hefty adapter charges, tired of gio, please tel the way to surrender the connection , will start old dth service only.

  • vickyhaiye
    vicky (@vickyhaiye) reported

    @sumithui @JioCare Same issues my service is not installed since last 8 days, they only take money in advance but u can't trust them. Bogus service from jio

  • bhosalevarun26
    VARUN BHOSALE (@bhosalevarun26) reported

    @reliancejio Persistent network issues like call drops and slow internet are affecting daily usage. Request immediate action to resolve this problem. At Nannaj village.

  • Ydv_prince00785
    prince (@Ydv_prince00785) reported

    @JioCare "working on it" since 45 days?? wht the hell is this customer service , paisa refund krna hai bss ya tum log tree kaat kr uska paper bna kr paisa chaap rhe ho ??

  • GaneshSank50101
    Ganesh Sankar (@GaneshSank50101) reported

    @JioCare @JioCare This is not acceptable. The issue has already been pending for 5+ days and still there is no confirmed engineer visit slot. “Please wait” is not a resolution.I need a confirmed date and time within the next 24 hours, failing which I will proceed with filing a complaint.

  • AmolGavhane6699
    Amol Gavhane (@AmolGavhane6699) reported

    @JioCare Soon means when, I don't want your connection after a month or year, tell me exact time, otherwise cancel my connection request. Very bad service experience from @JioCare @reliancejio

  • navneet9890
    Navneet N. (@navneet9890) reported

    @JioCare Request to please read my issue there is no issue that payment not posted in the issue was I want to pay my postpaid bills As per my bill, the payable amount was ₹1,714.82, to my jio app I am click on pay bill and then asking a pin after UPI pin deduct ₹16,977.84