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Reliance Jio

Reliance Jio outages and service status in Sūrat, Gujarat

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Sūrat, including 1 direct report.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received May 14, 11:48 AM GMT+5:30.
  • 78% Internet (78%)
  • 11% Total Blackout (11%)
  • 11% Wi-fi (11%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 15: Problems at Reliance Jio

Reliance Jio is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Internet 23 hours ago
Sūrat Internet 2 days ago
Sūrat Internet 2 days ago
Sūrat Internet 4 days ago
Sūrat Internet 5 days ago
Sūrat Total Blackout 7 days ago

Nearby cities with recent reports

Sūrat

6 recent signals

23 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    @GabbbarSingh @reliancejio my network not in 5G

  • ShubhamNagarji2
    Shubham Nagarji (@ShubhamNagarji2) reported from Sūrat, Gujarat

    @JioCare I'm facing some serious issues with your network please help me ASAP.

  • iamparas
    Paras Chodvadiya (@iamparas) reported from Sūrat, Gujarat

    @drsanu_singh @JioCare @reliancejio No, when I got the Jio 5G Welcome Offer, then after 5G signal came.

  • YUGROXX
    Dr. Yugdeep Pilania (@YUGROXX) reported from Sūrat, Gujarat

    Tired of poor internet service 😪 @JioFiberVoice @JioCare @JIOFIBER8

  • kaushik_dodiya
    Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Kāmrej, Gujarat

    @JioCare @kin10808224 3rd Class Service. Even i cant send Port sms

  • Krishulv
    सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat

    @reliancejio give me money back your company is poor network now in surat your network not working

  • pandav_devang
    Pandav Devang (@pandav_devang) reported from Sūrat, Gujarat

    @JioCare Sir buy the entire @GTPLHathwayLtd company. So get it from a crap engineer who could not solve our complaint within 6 days.

  • HiravaBoy
    Vijay Makavana (@HiravaBoy) reported from Sūrat, Gujarat

    Jio 5G not Working on my Infinix Hot 20 5G . This phone support 12 5G band but Jio 5G not working. I have welcome offer and 5G network city @InfinixIndia @Infinix_Mobile @JioCare

  • 9979167672
    sunil Vaghasiya (@9979167672) reported from Sūrat, Gujarat

    @JioCare @reliancejio Rajhansh Tower Minibajar Surat 395006 Gujarat India Jio tower service is very bed. Ndd can't connect jio care This number is not working in this area +91 94277 94198 +91 91069 42769 +91 98255 92244

  • hapatel2792_a
    Hardik A. Patel (@hapatel2792_a) reported from Sūrat, Gujarat

    @reliancejio @JioCare Since last few Internet connectivity is poor, facing issue for net surfing.

  • abhaymehta
    Abhay Mehta (@abhaymehta) reported from Sūrat, Gujarat

    @reliancejio @JioCare while aiming to be the number 1 telecom service in india, customer service was definitely not on its mind. Jaisa naam waisa kaam. #JioFiberChorHai

  • TusharGidwani
    Tushar Gidwani (@TusharGidwani) reported from Sūrat, Gujarat

    Hello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat

  • mahekchawla04
    Mahek Chawla (@mahekchawla04) reported from Sūrat, Gujarat

    @reliancejio @RelianceJioCare my internet is not working since two days, raised a request but your service guy marked it as solved without even coming, and calling me and telling why did i raise another request. Is this kind of behaviour what we expect from jio ?

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    @JioCare Slow speed issue from last few months has not been solved, good coverage but speed is very less, too much fluctuations in speed , plan to discontinue postpaid connection..

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    Hello @reliancejio My no not update in 5G But I live in 5G network area ... Plz upgrade my jio number

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @TajinderBagga @reliancejio @JioCare Your service request number is SR00001EDGX0. You will receive an update by 2022-10-12T14:36:25. To check the status of your service request using MyJio App, click Bagga ji mera to 30/09/2022 se bandh ho gaya he abhi tak engineer nahi aaya esi liye mene bandh karva Diya he

  • Kalpratna_
    Sunil Patil (@Kalpratna_) reported from Sūrat, Gujarat

    worst jio fiber service @reliancejio When the connection is to be given, the executive comes at home and when the problem is to be solved, then only on the phone.

  • csankaliya
    chetan sankaliya (@csankaliya) reported from Utrān, Gujarat

    @JioCare at this place internet speed to slow i have been complaint many times but no any resolution plzz solve this issue

  • amvra2351
    Amrendra A Mishra (@amvra2351) reported from Sūrat, Gujarat

    @JioCare Just received another promise from @reliancejio: With reference to Service Request Number SR00001CFJZ7 for your JioFiber Service ID 299259674078, your appointment with Jio service engineer is scheduled at your premises on 30-07-2022 : 11:00:00.

  • kishanjari130
    Kisshan Jariwaala (@kishanjari130) reported from Sūrat, Gujarat

    Pls somebody from @reliancejio help to recover my esim profile My main number is not working from last 3 days Jio care not respond. @JioCare @jio

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • bangles65
    Sandeep (@bangles65) reported

    Jio, the signal inside big malls in Pune like Phoenix Marketcity and Amanora is a disaster! Calls constantly dropping and data is spotty at best. We really need better indoor coverage for a smoother experience! — 14 May 2026 16:22:16 @reliancejio @TRAI @DoT_India

  • mk131276
    Manish (@mk131276) reported

    @lakshman_l @JioCare Jio is the worst

  • thevishjain
    Vishal Jain (@thevishjain) reported

    @JioCare you guys are pathetic and making fool out of your customer. It’s been 3 days of raising service request and you couldn’t send a technician. Customer care is useless. If you have iota of credibility then kindly resolve. 011-35879421

  • Srikantthatsme
    VoiceInTheWilderness (@Srikantthatsme) reported

    @JioCare most pathetic and disappointing level of customer care by Jio...internet is down for 3 days now and no one has been assigned to look into the issue. Service request SR00002L2IZCremains unattended.

  • DKRAJPUTAOL
    Divya kant singh (@DKRAJPUTAOL) reported

    @JioCare Can you tell me how to reach out to team? Why don’t you cancel my order and process refund

  • AdityaCh6634
    Aditya (@AdityaCh6634) reported

    @JioCare Facing very slow speed on Jio AirFiber in my area. The network is unstable and speeds are dropping frequently despite 5G coverage showing available. Kindly check the issue and improve network performance. @reliancejio @TRAI

  • satendra587
    satendra pandey (@satendra587) reported

    @JioCare I have booked jio fiber connection at Ghaziabad vide order No NO0001DE914K on 11 May 2026 and paid the amount of rupees 807. No jio staff is coming for installation and they are purring my work hold showing wiring related issue.@reliancejio I want refund of money

  • Skumar_654
    Shivakumar (@Skumar_654) reported

    @JioCare Tried I am only able to choose language. After options not selected. When I try to select it doesn't respond. Worst

  • venom911_
    Unbothered AF 🔥 (@venom911_) reported

    Recharged ₹999 on Jio because the plan promised live cricket access on JioHotstar, but even after 2 days it’s still asking for a separate subscription. Customer care couldn’t resolve it either. Extremely disappointing @JioCare @JioHotstar

  • SohailIzhaan
    sohail (@SohailIzhaan) reported

    @JioCare This is extremely disappointing and completely unacceptable. Every time I contact support, I only receive copy-paste responses asking me to “wait” or “reschedule.” This is not customer service.