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Reliance Jio outages and service status in Sūrat, Gujarat

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Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Sūrat, including 1 direct report.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received May 11, 12:33 AM GMT+5:30.
  • 75% Internet (75%)
  • 13% Total Blackout (13%)
  • 13% Wi-fi (13%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Internet 6 hours ago
Sūrat Internet 1 day ago
Sūrat Total Blackout 3 days ago
Sūrat Internet 8 days ago
Sūrat Wi-fi 14 days ago
Sūrat Internet 24 days ago

Nearby cities with recent reports

Sūrat

3 recent signals

6 hours ago

Community Discussion

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Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • ismailsharif71
    Ismail Sharif (@ismailsharif71) reported from Sūrat, Gujarat

    @reliancejio @JioCare Your customer care is disgusting. I just want to request for closer of old free Jio Sim 7990616667 and they took me for merry go round. Now don't tell me anything else I'm more concerned about my security just close this number permanently NOW.

  • SandeshRawal84
    Sandesh Rawal (@SandeshRawal84) reported from Sūrat, Gujarat

    @JioCare Unlucky but your service is not available in my area.

  • Fattemohamed1
    Fattemohamed (@Fattemohamed1) reported from Sūrat, Gujarat

    @reliancejio Incoming Call Voice Issue?

  • birhade_dipak
    Dipak Sahebrao Birhade (@birhade_dipak) reported from Sūrat, Gujarat

    @ViCustomerCare @reliancejio @JioCare I Buy V! Postpaid Sim Card but network issue on my Home so i Port the V! Operator to Jio Operator After PORT V! Raised the Oustanding of Rs.45.52. Then Jio Operator is suspended my service because of oustanding I already Paid this amount of

  • brizs07
    Brijesh Patel (@brizs07) reported from Olpād, Gujarat

    @reliancejio Jio internet speed is very slow. I contact customer care and complain them but there was no improvement in internet speed. ASAP please improve jio internet speed

  • amvra2351
    Amrendra A Mishra (@amvra2351) reported from Sūrat, Gujarat

    @JioCare Just received another promise from @reliancejio: With reference to Service Request Number SR00001CFJZ7 for your JioFiber Service ID 299259674078, your appointment with Jio service engineer is scheduled at your premises on 30-07-2022 : 11:00:00.

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    @JioCare @vikramsingh2211 What will you do after taking contact number of customer, you will tell sir how much your network bar, in which slot sim is, cache cleared or not, even after if you found that problem is in your network, you tell problem is temporarily or users base in your area is high 1/2

  • jamundih
    bikash tiwari (@jamundih) reported from Sūrat, Gujarat

    35 time complaint at #jio and #jiocare no one hearing our problem. There is slow internet since 105days at my current location as 804/1,DEVI PROCESSORS,GIDC SACHIN,SURAT 394230

  • 9979167672
    sunil Vaghasiya (@9979167672) reported from Sūrat, Gujarat

    @JioCare @reliancejio Rajhansh Tower Minibajar Surat 395006 Gujarat India Jio tower service is very bed. Ndd can't connect jio care This number is not working in this area +91 94277 94198 +91 91069 42769 +91 98255 92244

  • fictgamer
    Manish Maurya (@fictgamer) reported from Sūrat, Gujarat

    @reliancejio It's not working in my area 🥲 I tried everything, I got the welcome offer , i updated my phone then also it's not working, I'm from surat gujarat

  • Drpvc
    Prashant chotalia (@Drpvc) reported from Sūrat, Gujarat

    Poorest customer care response at @reliancejio care centre at surat. @JioCare Not helping online or offline.

  • Riddhesh91188
    Riddhesh Sadariwala (@Riddhesh91188) reported from Sūrat, Gujarat

    Facing internet issues while I’m in my office since 3-4 days. @reliancejio @JioCare pls assist.

  • fictgamer
    Manish Maurya (@fictgamer) reported from Sūrat, Gujarat

    @reliancejio My iphone 12 got the update of 5g and i also got the trail 5g unlimited offer but not able to use it in surat. Need some help🙃

  • savaliyadhruvan
    Dhruvan_patel (@savaliyadhruvan) reported from Utrān, Gujarat

    Since 4 days even after repeated calls there is no resolution Jio fiber. @reliancejio @RelianceJioCare @JioCare

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    @GabbbarSingh @reliancejio my network not in 5G

  • HMaiwala
    Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat

    @JioCare @reliancejio : your team has made me false commitments several times to send engineers so please focus on resolution instead.

  • DKChoudhary151
    Dinesh Choudhary (@DKChoudhary151) reported from Sūrat, Gujarat

    Hello @reliancejio I loss my Sim card please stop my service

  • bhadreshv1993
    ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujarat

    If the internet can be slow due to Overcrowding it should not be done even during the day Because there are very few users during the day time. @JioCare

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    @JioCare Issue from more than 2 months not called temporary.Increasing users is not problem u should have to look for that also,if users are more in our area & we have not getting good speed than you have not taking less amount of recharge,we are paying same as users experience good speed

  • brijeshA07
    Brijesh Patel (@brijeshA07) reported from Olpād, Gujarat

    @JioCare the slowest network is I feel that is jio network. please try to solve network issue. there is not fault of my smart phone I already checked it. there is only issue of not only mine but also a in my family jio network.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • kdpisda
    Kuldeep Pisda (@kdpisda) reported

    @JioCare I wanna get a new additional Air Fibre connection at my village, I haven't heard back anything from you guys. I have already filled the self interest form. Please help.

  • ravikush
    Ravinder Kumar (@ravikush) reported

    @MaheshMadhyast7 @reliancejio @JioCare every time new service request generated but refund Dear Customer, Service request no SR000035IZQN has been raised in your account. You will receive an update for this request by 2026-05-12T08:41:43. To track the status of your service requests at your convenience.

  • MdKashf
    MD KASHIF RAZA (@MdKashf) reported

    @JioCare This level of service is extremely disappointing. My office work and daily activities are badly affected because of this continuous outage. Customers deserve better support and timely resolution.

  • SukhjinderPal
    Sukhjinder Pal (@SukhjinderPal) reported

    At present in India, @airtelindia is the only true 5G network, @reliancejio sucks. Even at exact same point, airtel works like a bullet train whereas jio struggle to maintain even 4G speed. V! and BSNL were never in the competition.

  • ali_rahat_
    Rahat Ali (@ali_rahat_) reported

    @JioCare Everyday I am having the same issue now and no one tried to resolve the issue in spite of raising tickets. It seems like I am giving money to @JioCare for no service

  • tskr79
    karthik (@tskr79) reported

    @reliancejio @JioCare Worst internet services & customer experience. I've booked an appointment to visit an engineer at my home & they asked the bribe to fix the issue I said NO. They have closed the request & not picking up the call and jio customer care also answers only in IVR

  • VishalA81445932
    Vishal (@VishalA81445932) reported

    @JioCare @favdasingh Please dont buy Jio Fiber the customer service doesn’t exist for this. It better to go fot @airtelindia.

  • chandan01883135
    chandan kumar (@chandan01883135) reported

    Hello @reliancejio @JioCare at my present location network issue (weak signal) so please resolve it neither i port my sim to another location is sarth block campus deoghar jharkhand Office staff facing to much problem regarding this

  • PradumanKu76758
    Praduman Kumar (@PradumanKu76758) reported

    @JioCare Thanks for the reply. The issue is that I have recently updated my Date of Birth (DOB) in my Aadhaar card. The MyJio app is still showing my old details and the online re-verification is failing repeatedly. Please guide me on how to update my new Aadhaar details in your records

  • ViveksheelKalia
    vsk (@ViveksheelKalia) reported

    @JioCare This is since last 6 days. I made many complaints but your network department and back end team did nothing. I fact they are just closing down complaints without resolving the issue. Does it take a week to solve? Or you people don’t want to work?