Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
- Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jul 27, 11:19 AM GMT+5:30.
- Internet (87%)
- Wi-fi (7%)
- E-mail (3%)
- Total Blackout (3%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 28: Problems at Reliance Jio
Reliance Jio is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 1 day ago |
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Internet | 2 days ago |
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Wi-fi | 2 days ago |
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Internet | 3 days ago |
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Internet | 4 days ago |
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Internet | 4 days ago |
Nearby cities with recent reports
12 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat@JioCare worst company bad service bad customer support
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Pandav Devang (@pandav_devang) reported from Sūrat, Gujarat@JioCare Sir buy the entire @GTPLHathwayLtd company. So get it from a crap engineer who could not solve our complaint within 6 days.
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Niraj Ojha (@NirajOj91192051) reported from Bhatha, Gujarat@reliancejio Room coverge are very bed in my area 4 g and 5 g both Plz solve issues
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Brijesh Patel (@brizs07) reported from Olpād, Gujarat@reliancejio Jio internet speed is very slow. I contact customer care and complain them but there was no improvement in internet speed. ASAP please improve jio internet speed
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Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat@reliancejio @JioCare Now three months has elapsed till the company need more time and telling me to have patience to sort out my issue . Jus a poor response
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LAWYER AVINASH JAIN (@avinashjain4ind) reported from Sūrat, Gujarat@JioCare your jio fiber is not working please send your engineer as early as possible
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Creativo Camaal (@creativocamaal) reported from Sūrat, Gujarat@JioCare My mobile 8169641717 no network at Ranawad Khatriwad Golwad Surat though it was full last year. Alternate no 8691891989
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sunil Vaghasiya (@9979167672) reported from Sūrat, Gujarat@JioCare @reliancejio Rajhansh Tower Minibajar Surat 395006 Gujarat India Jio tower service is very bed. Ndd can't connect jio care This number is not working in this area +91 94277 94198 +91 91069 42769 +91 98255 92244
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Madhav Daga (@MadhavDaga2) reported from Athwa, Gujarat@reliancejio @JioCare My jio registered number - 8160847081 has not been working since the last 4 months. It is not showing the network on any of my phones. I hereby request you to kindly look into it and do the needful. Thank you! Jio Number- 8160847081 Contact- 8160535463
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ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujaratthe problem is not being solved even through Twitter, And not even getting from customer care. So please tell us where we should go so that our problem can be solved. Because even having a normal whatsapp message is having trouble. Please do not give high user reasons. @JioCare
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Ajay Kumar Verma (@imajayprakashh) reported from Sūrat, Gujarat@reliancejio @reliancegroup @JioCare your prepaid internet service is very bad in Surat Gujarat, and jio customer care executive is not proper respond...
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Ismail Sharif (@ismailsharif71) reported from Sūrat, Gujarat@reliancejio @JioCare Your customer care is disgusting. I just want to request for closer of old free Jio Sim 7990616667 and they took me for merry go round. Now don't tell me anything else I'm more concerned about my security just close this number permanently NOW.
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat@JioCare hey reliance jio Your network is very poor very slow Plz update your network @reliancejio
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@reliancejio With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00. Abhi tak engineer aaya nahi he
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riyaz (@PariyaniRiyaz) reported from Sūrat, Gujarat@JIOFIBER8 @JioCare I need new jio fibre connection but not allowed in my area so please help me and support to me Foy new jio gigafiber connection. My society name is : suncity Residency,opp.Bhanki Stediyum Hanuman tekri, rander,surat Pincode : 395005
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Manan Jhaveri (@MananJhaveris) reported from Sūrat, Gujarat@reliancejio @JioCare I had applied for a connection for my office and paid the money. 2ce the appointment of the technician was given and I went there and he did not turn up. Also no one is picking up the phone now. Kindly get the problem sorted or give a refund I'll get airtel
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Prashant chotalia (@Drpvc) reported from Sūrat, GujaratPoorest customer care response at @reliancejio care centre at surat. @JioCare Not helping online or offline.
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Deepak Jha (@deepak_jha111) reported from Sūrat, Gujarat@JioCare Kindly advise till that time what your customer will do?
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mukund kheni (@KheniMukund) reported from Sūrat, Gujarat@JioCare I connect many times bus i do not get any solution from your end Every time i get a time periods and not get any solution at least one time
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Hardik A. Patel (@hapatel2792_a) reported from Sūrat, Gujarat@reliancejio @JioCare Since last few Internet connectivity is poor, facing issue for net surfing.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Om Prakash🇮🇳 (@TweetOfOM) reported@JioCare Jio Fiber is a scam. Today also your engineer Rantu Borah did not visit. What type of moron you guys are. Pls connect me to your senior management who can resolve the issue. 23rd July I registered my complain and after 5 days your engineer did not bother to visit. You don’t have
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Shivaanand Chand (@chand_shivanand) reported@JioCare @reliancejio Dear JioCare, This issue has remained unresolved for more than one and a half months, despite my repeated complaints and follow-ups. About 10 days ago, your uninstallation team visited my premises and removed my old router and one set-top box. You have already collected the payment/advance for the replacement set-top box through your authorised representative. However, the new set-top box has still not been installed. Further, the old router was taken away and the existing cables/wiring were disconnected during uninstallation, but no new router has been installed and the wiring has not been restored. It appears that one team completed only the uninstallation, while the installation team has never turned up. Every time I contact JioCare, I receive the same standard response that the issue has been forwarded to the concerned team and will be resolved shortly. Unfortunately, nothing has changed. There is no accountability. Despite repeatedly asking, I have not even been informed who is responsible for my case or provided any contact details of the concerned person. This level of service is highly disappointing and unacceptable. I request you to resolve this matter within 48 hours by ensuring: • Immediate installation of the new set-top box, for which payment has already been collected. • Immediate installation of the new router. • Restoration/replacement of all disconnected wiring and completion of the installation work. • Sharing the name and contact details of the responsible officer/team along with a confirmed installation schedule. If this issue is not resolved within the above time, I will be constrained to escalate the matter before the appropriate consumer grievance authorities and other competent forums, at your risk as to costs and consequences. I expect an immediate resolution instead of another automated response.
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Arpit (@arpitsikuuu) reported@JioCare @reliancejio can you please help me to port my no from airtel to jio. The steps in ur website is pathetic and time consuming
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a.i.khan (@eye_akib) reported@JioCare what is this pathetic fiber service? the speed is slower than a bride walking down the aisle. send an expert to fix this or it's done bro.
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Nishant Sharma (@nishants_view) reported@reliancejio service is disrupted every day for approximately 3-4 hours. This is not acceptable and please take your connection back and give me my money. @GoI_MeitY
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SurtiLala (@gullurathi) reported@TRAI @reliancejio @JioCare Look at the problem pertaining to Complain NO. SR00003C7AFJon priority basis, its been 1 week and you can't find 1 engineer for Visit. If not resolved today I will be forced to take this to consumer grievance department.
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KP🔥 (@kailashparmar37) reported@JioCare is such a pathetic service network. I'm not able to use internet since morning in my area. Tried reaching customer care but that ai model is such a waste that I I'm unable to connect with customer care.
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Santanu Behera (@Santanu___) reported@JioCare @JioCare The weather has improved now, and normal activities have resumed in the area. Kindly assign an engineer at the earliest and restore my JioFiber connection today. The prolonged outage is causing significant inconvenience. Request ID: SR00002MY1BM.
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Shubhisticated (@Talk2Shubham) reported@JioCare my Jio aur fiber connection is disconnected 1-2 month back, device collected by your staff 3 weeks back; yet I got bill for this month. What kind of scam is this? Also you're not responding to my messages in chat. What is this behaviour? @TRAI please help!
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nick (@Nick_N_Shah) reported@JioCare Habiba, what is the update on SR00003C5U11. Why there is no update on it from 48+ hours. Your team is working on what related to my issue? Y delay in update & refund? I need clear details. I need my own money back, why there is hold in transfer? Pls b honest & update me