Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Sūrat, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jun 5, 9:05 PM GMT+5:30.
- Internet (60%)
- Total Blackout (13%)
- Wi-fi (13%)
- E-mail (7%)
- Phone (7%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 6: Problems at Reliance Jio
Reliance Jio is having issues since 11:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Phone | 20 hours ago |
|
Sūrat
|
Wi-fi | 4 days ago |
|
Sūrat
|
Internet | 5 days ago |
|
Sūrat
|
Internet | 7 days ago |
|
Sūrat
|
Total Blackout | 12 days ago |
|
Sūrat
|
Internet | 15 days ago |
Nearby cities with recent reports
4 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat@JioCare Kindly cancel the bill also if connection has been cancelled ..
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ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujarat@JioCare @JioCare @TRAI my jio number is 9022906300. i am located from surat 394101. I have been watching for a long time now that the internet is shut down from 8 to 10 o'clock at night. And for the last 3 days I have been trying to call in customer care but there is no contact.
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Vijay Makavana (@HiravaBoy) reported from Sūrat, GujaratJio 5G not Working on my Infinix Hot 20 5G . This phone support 12 5G band but Jio 5G not working. I have welcome offer and 5G network city @InfinixIndia @Infinix_Mobile @JioCare
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat@JioCare I have 5 connection with my family i will not wait longer, if you don't provide resolution soon, within this month.
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, GujaratHey @reliancejio my jio network is not stable plz help @JioCare
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Harsh Patel (@iamcaharsh) reported from Sūrat, GujaratHello @JioCare My Jio fiber is not working since 2:00pm Red light continues blinking
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Amrendra A Mishra (@amvra2351) reported from Sūrat, Gujarat@JioCare Just received another promise from @reliancejio: With reference to Service Request Number SR00001CFJZ7 for your JioFiber Service ID 299259674078, your appointment with Jio service engineer is scheduled at your premises on 30-07-2022 : 11:00:00.
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@JioCare @reliancejio With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-10-04:17:00:00.
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Brijesh Patel (@brijeshA07) reported from Olpād, Gujarat@reliancejio the worst network of jio that I feel. not only my connection but there is my family members network connection. please ASAP try to solve problems. if u not solve this problem I have no choice to change another network & also a my family members.
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Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Kāmrej, Gujarat@JioCare @kin10808224 3rd Class Service. Even i cant send Port sms
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Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat@reliancejio @JioCare disconnection since 10th July, shared usage statement with your team to prove. My resolution date has been extended to 22, 26 ,27th and today to 1st August. My plans ends on 12th Aug. called..mailed... I think it is time for #goodbyeJio.
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Ankit Jain (@AnkitJain2828) reported from Sūrat, GujaratFacing the worst customer care support from @JioSaavn @reliancejio Its been three days i m unable to use my jio saavn pro services
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Dipesh Shah (@urdiips) reported from Sūrat, GujaratI'm thinking to switch mobile operator @airtelindia to @reliancejio due to me and my family suffering Internet issues since last week. Hey @reliancejio, Please show me some reasonable postpaid family plan.
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सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat@reliancejio give me money back your company is poor network now in surat your network not working
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Tushar Gidwani (@TusharGidwani) reported from Sūrat, GujaratHello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat
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Riddhesh Sadariwala (@Riddhesh91188) reported from Sūrat, GujaratFacing internet issues while I’m in my office since 3-4 days. @reliancejio @JioCare pls assist.
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X Bow 🏹 (@__JaiBhartiya__) reported from Sūrat, GujaratFound in My Jio App that 1 unknown is attached to my profile... Kindly help me out @JioCare
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Aarav (@AaravAp5130) reported from Sūrat, GujaratHow Poor service @JioCare No attention is paid to costomer's complaints i Complained Month Ago bt still Didn't Get Solution,facing Call Related issue As It Is, Plz Improve CCCall Service Atleast How Can Do Complain Again!! Sorry to Say sometimes WorstServices by u @reliancejio
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Pandav Devang (@pandav_devang) reported from Sūrat, Gujarat@JioCare Sir buy the entire @GTPLHathwayLtd company. So get it from a crap engineer who could not solve our complaint within 6 days.
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Gk (@aka_TheCuriousG) reported from Sūrat, Gujarat@JioCare My issue is that jio's network in particular is very bad in surat , i hopefully ported from Vodafone but that was a bad decision.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Shekhar (@ShekharP4091) reported@JioCare So you are asking me to wait for 3 days for an engineer Visit? Is this the standard of jio service? @TRAI @reliancejio
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😍 pk devôťëe🔥 (@donepodi) reported@reliancejio @reliancejio since last two days our wifi is not working nearly 30Connection down even try to contact customer care not responding raised complaint but till not assigned tecnical engineer @TRAI please kindly look at on this issue
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Dinesh Yadav (@DineshoYadav) reported@JioCare Can you tell me how much time it will take to resolve the issue
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Om Prakash🇮🇳 (@TweetOfOM) reported@JioCare My jio Fiber network is down since 4 days and no technician bothers to make a visit and resolve the issue. Service request no is SR000037FFTN.issue is related to broken cable but assigned technician is not bothered . Pathetic service. High time to switch to Airtel.
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SamanyaManus2027 (@Jagrutnagrik24) reported@reliancejio @jio_fiber @_MukeshAmbani my jio fibre connection is not getting resolved.I have put 4 complaints but still not getting resolved Stop box has been changed but adapter is still not changed My previous complaint has been cancelled without any information sms msg recd
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Prashant Amrutkar (@amrutkar819) reported@JioCare 1. I have been asking this question multiple times but you are not giving answer. If there is a outage from JioFibre, why this scenario is not covered for rent rebate? What is our mistake in this scenario and why should we pay the bill in full when the issue is from Jio end?
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Vijay Mehta (@vijaymehta1984) reported@JioCare BIG SCAM BY JIO! Jio took ₹349 payment and completed KYC for my new SIM order on 10 May 2026. Promised delivery in 2 days. Almost a month now, No SIM, no resolution, only excuses.Order ID: NO00015EB4AV Deliver the SIM. Planning to complain now on Consumer Helpline(NCH)
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akshay jain (@iamsocialpro) reported@JioCare Its been 3rd time jio internet not working at my home and now your engineer so useless they didn’t come with proper equipment than raised issue that customer not at home and reschedule appointment. Customer support didn’t have anything in there hand . Only reschedule
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Stephen Daniel (@Stephen_D86) reported@JioCare The scheduled appointment automatically Changes to 6pm without information, Amezing service
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Ravi Sinha (@SinhaRavi92501) reported@JioCare Worst signal in Sector 36, especially on Valley Shilpi Road, Kharghar. Complaining for the last 14 months, no one is taking action. Worst service.