Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (83%)
- Phone (17%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 25: Problems at Reliance Jio
Reliance Jio is having issues since 01:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Internet | 9 days ago |
|
Sūrat
|
Internet | 11 days ago |
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Sūrat
|
Internet | 13 days ago |
|
Sūrat
|
Phone | 19 days ago |
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Sūrat
|
Internet | 26 days ago |
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Sūrat
|
Internet | 26 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Dinesh Choudhary (@DKChoudhary151) reported from Sūrat, GujaratHello @JioCare I loss my Sim card please stop my service
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Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat@reliancejio @JioCare disconnection since 10th July, shared usage statement with your team to prove. My resolution date has been extended to 22, 26 ,27th and today to 1st August. My plans ends on 12th Aug. called..mailed... I think it is time for #goodbyeJio.
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सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat@JioCare here solve your problem early morning to getting issues I can't call to anyone because your network system is not working
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Sandesh Rawal (@SandeshRawal84) reported from Sūrat, GujaratMy hathway connection is not working and I am not able to talk with technical team also. Worst service from Hathway. My modem is not working. Please try to solve this asap, as we are working from home so it's very tough for us to survive. #complaint #plz @HathwayBrdband @JioCare
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S.K.Kathiriya (@skkathiriya8) reported from Sūrat, Gujarat@reliancejio @JioCare @JioChat It's Good News That Jio Customer Support Said we Can't Resolve Your Broadband Internet Issue. Since the last 6 days I have been facing it. First they collect Money From my side to recharge the connection then Closed my internet and now no response.
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S.K.Kathiriya (@skkathiriya8) reported from Sūrat, Gujarat@JioCare It's 29 there was no solution for my issue I suddenly received a message that your address verification failed when no one came to verify the address. Pls. Refund my money..
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Dr. Yugdeep Pilania (@YUGROXX) reported from Sūrat, GujaratTired of poor internet service 😪 @JioFiberVoice @JioCare @JIOFIBER8
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat@JioCare 24+ h completed Not sending jio true 5G popup in my number Plz upgrade my number in 5G network area Plz help @JioCare
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Meet Patel (@MeetPat35968731) reported from Sūrat, GujaratI am Meet Patel..Jio customer.. The Jio network has suddenly stopped coming from the area in which I live. Jio network has gone from an area of 500 meters around my house. I have complained in Jio since last 3 days. But there is no solution yet.#reliancejio #jiopoorservice #jio
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@oldmonksays_ @reliancejio @GoI_MeitY Your service request number is SR00001EDGX0. You will receive an update by 2022-10-12T14:36:25. To check the status of your service request using MyJio App Disconnect karava diya hai mene
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Sandesh Rawal (@SandeshRawal84) reported from Sūrat, Gujarat@JioCare He is saying that we will give connection in next week. But this commitment is broken Please give contact no. I need to talk My television is on off mode from 1 month.
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Ranjan Pathak (@1ranjanpathak) reported from Sūrat, Gujarat@JioCare @vishaljaiswal And if the first call is an emergency call then should we have to wait for your announcement to finish and then u connect our call till then person may die also. Which customer has asked you to start this type of announcement. and by the way it's not for only 01st call only.
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Amrendra A Mishra (@amvra2351) reported from Sūrat, Gujarat@JioCare Thanks a lot for your efforts without resolution. Now customers like me will never trouble you and your company Reliance Jio Fibre as I have already applied for refundable deposits of 6500/-and six months subscription for new plan paid on 27.6.22 operative 9/7/22.
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Riddhesh Sadariwala (@Riddhesh91188) reported from Sūrat, GujaratFacing issues again, nothing loads on the cellular network @JioCare @reliancejio
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Umakanta Pradhan (@Umakant79367992) reported from Sūrat, GujaratEvery day my net problem vary high 😭😭😭so I change my sim waht happened #jio family 0.24kb/sec my net speed @reliancejio @JioCare
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Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Sūrat, Gujarat@UnionBankTweets @RBI i do a recharge in jio @JioCare its complete more then 10 days. I have talk with union bank customer care he take a complaint and but still today i didnt get my money back. And i try to call in union bank customer care more then 5/6 time but call not connect
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Ajay Kumar Verma (@imajayprakashh) reported from Sūrat, Gujarat@reliancejio @reliancegroup @JioCare your prepaid internet service is very bad in Surat Gujarat, and jio customer care executive is not proper respond...
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Harsh Patel (@iamcaharsh) reported from Sūrat, GujaratHello @JioCare My Jio fiber is not working since 2:00pm Red light continues blinking
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Harish Patil (@harishpatil9511) reported from Sūrat, Gujarat@reliancejio my jio number 8888244233 I recently contacted customer care but they did not have a respectful response and my issue still has not resolved jio is a reputed company ? 😡😡😡
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Kuldip khokhani (@pkuldip94) reported from Kāmrej, Gujarat@JioCare @reliancejio When will it be my area's turn from across the country? I have been waiting and asking for help since last three years but I am not getting any resolution yet. All of India is using 5G networks now and I don't even have 4G network here! Shame on you for fooling the public.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Dr. Jayant Kumar (@JayantK37890335) reported@JioCare pathetic service, I made the payment for jio air fiber plan change yesterday and today it says account suspended.
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Preety Karki Thapa (@PreetyKT) reported@JioCare Please take some stern action against your executives in Shillong Jio Centre, Fire Brigade, East Khasi Hills District, Meghalaya. I had applied for a new Jio Sim for home delivery at my address last Friday. It's already more than 1 week. Pathetic service!!!
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Ayyu (@AgentOfAnarchie) reported@Skidmak_ @JioCare Jio always had these random times when it would just cut out of nowhere lol, that's why I got rid of it😭
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keshav (@mahajankeshav2) reported@JioCare “Cancellation in process” isn’t a resolution. SR (SR000033TU3P) already exists with promised update by 25 Apr, yet no action. Please share exact refund timeline, not generic responses.
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saurabh vyas (@vyassaurabh1) reported@JioCare Paid for Jio AirFiber on 28 March. Installation still not done. Multiple complaints raised but no resolution. Latest SR: SR0000348YVZ Previous SR: SR0000334X7B (closed without resolution) Please resolve urgently. @JioCare @reliancejio
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Divya Narayan (@DivyaNa59281004) reported@JioCare Stop the "wait 10 days" script. My current complaint SRO00030B2L9 is the latest in a 5-year cycle of unresolved network issues.Consider this tweet a final warning. I have been patient long enough. If this is not resolved immediately, I will escalate this matter totheConsumer
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surbhi sahay (@sahay_surbhi) reported@JioCare @jagograhakjago No body called, why do you collect alternate numbers if you can't confirm with customer before marking it "customer not available". The whole day past by waiting for the engineer and talking to your incompetent customer care service providers. There is no chain of escalation.
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Dark (@mishra_sumit_23) reported@JioCare @JioCare Service request SR0000348HXZ also not resolved. Missed appointment + no engineer visit. This is unacceptable. Install tomorrow or cancel & refund.
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shubh jain (@Shubhjain200117) reported@JioFiber @JioCare @reliancejio I discontinued your service after constant outages since 7 April. Internet barely worked for 1 day, then stopped completely. Still got a full bill. Why should I pay for no service? Adjust the bill & close the account immediately. #JioFiber #scam
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Aarun K Mittal (@mittalarunkumar) reported@TRAI @reliancejio jio not allowing to port.. UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.