Reliance Jio outages and service status in Shillong, Meghalaya
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Shillong, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received May 1, 1:37 PM GMT+5:30.
- Internet (71%)
- Total Blackout (14%)
- Wi-fi (14%)
The latest reports from users having issues in Shillong come from postal codes 793001 , 793002 , 793008 and 793003 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Shillong, Meghalaya
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Shillong, Meghalaya and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 6: Problems at Reliance Jio
Reliance Jio is having issues since 12:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Shillong, Meghalaya
The most recent Reliance Jio outage reports came from the following cities: Shillong.
| City | Problem Type | Report Time |
|---|---|---|
 Shillong
|
Internet | 5 days ago |
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Shillong
|
Internet | 11 days ago |
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Shillong
|
Wi-fi | 11 days ago |
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Shillong
|
Total Blackout | 12 days ago |
|
Shillong
|
Internet | 13 days ago |
|
Shillong
|
Internet | 14 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Shillong, Meghalaya
Latest outage, problems and issue reports in Shillong and nearby locations:
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bsk (@bantasavrait) reported from Shillong, Meghalaya@imbaluni @reliancejio @MiIndiaSupport @XiaomiIndia One thing I have observed about @XiaomiIndia they never reply to customer query. Issue or a simple query. It's as if the twitter handle is a #noreply handle. I guess it's time to make a switch. Sure they provide affordable phones but they lack simple empathy
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Shivankar Mishra (@SamMishra01) reported from Shillong, Meghalaya@airtelindia Very bad service in Shillong. No internet speed(living in the era of 2G still) and call drop issue. Will switch to @reliancejio.
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manish kumar sah (@manish170541226) reported from Shillong, Meghalaya.customer care of jio is pathetic,I called your office many times but still they didn't send anyone for installation .Today is 25th of August and I still have no updates regarding Jio Fiber Installation @JioCare @reliancejio
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bsk (@bantasavrait) reported from Shillong, MeghalayaSince yesterday @reliancejio network has been working fine for me at work. Getting internet for WhatsApp and Twitter. Cannot youtube though
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Chowkidaar Chandra Shekhar Choudhury (@lonermonkeyy) reported from Nongthymmai, Meghalaya@JioCare @reliancejio this issue needs to be sorted out ASAP ... we have been suffering from poor internet speeds over months and resolution doesn't seem to happen ...
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Dr. O A D M I E 🎭 (@oadimeallyhs) reported from Shillong, Meghalaya@JioCare I’ve a complain to place! My Jio Internet connectivity is too poor in my area in the afternoon and in the evening!This is the time when I can actually conduct online classes for my students!Previously it was good but now I’ve wasted five days! Contacted customer care...
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GANGMEI (@little_zeppuh) reported from Shillong, MeghalayaHello @JioCare Care to resolve my problems. My jio no. 7005274833 cannot make any calls or can't receive any calls. SMS too cannot send but internet services are working fine. SOS
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bsk (@bantasavrait) reported from Shillong, MeghalayaAnd no @reliancejio doesn't care to even look at customer complaint @JioCare
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Eto basar (@eto_basar) reported from Shillong, Meghalaya@JioCare please install more tower in my area... Direct no network... can't even make call.
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Ankit Mishra (@ankit_halcyon) reported from Shillong, Meghalaya@JioCare @JioCare I've mentioned the mobile number in DM. Please try and call yourself. It is not working in Cleve Colony.
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VINEET SHARMA (@s_vineet) reported from Shillong, Meghalaya@Airtel_Presence @airtelindia Are you guys going to solve my issue or should I port to @reliancejio
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Joy Kar (@JoyKar74732786) reported from Shillong, MeghalayaHello @reliancejio,i have been recharging Rs 399 throughout the year.but alas,not being able to use even 50mb of the 1.5gb.but whenever i call the customer care they entrust me to ressurect the connection.and that has run fr 10 long cycles. so please suggest.thnx fr such exprnc
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Emidao🎭 (@emidaoshylla) reported from Shillong, Meghalaya@JioCare can you please tell me, why is my jio fiber very slow? is my jio fiber having fever?
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manish kumar sah (@manish170541226) reported from Shillong, MeghalayaI talk with customer care executive, he misbehave on call, and disconnected up my call, without hearing my concern.@reliancejio @JioCare
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Ankit Mishra (@ankit_halcyon) reported from Shillong, Meghalaya@JioCare @reliancejio @reliancegroup Issue not resolved yet!
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@samprik007 (@Raj07121995) reported from Shillong, MeghalayaThe 4G connectivity in Upper New Colony , Shillong is very poor and has been for the past 1 year.@JioCare please look into the matter as quickly as possible
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Ankit Mishra (@ankit_halcyon) reported from Shillong, Meghalaya@JioCare @JioCare issue not resolved yet. No network in Cleve Colony, Near Tripura Castle, Shillong, Meghalaya-793001
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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AJ (@Atul_scorpion) reported@JioCare hey, someone from your team has already initiated the Cancellation Process.. So I have requested some other Fibre service provider..
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Chunduri Venkatarao (@VenkatChun) reported@JioCare At least help me with escalation email id.
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Rahul Shah (@imrahul_2018) reportedHey @JioCare @reliancejio, this is nothing short of looting! Taking advance payments from customers and then providing ZERO internet service is unacceptable. Thousands are facing this and your support is non-existent. Fix it or refund it! 😡 #JioDown #JioLoot #ConsumerRights
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Vino ji (@Vinoji19) reported❌Worst customer support & zero accountability from @reliancejio! Yesterday, I requested a new additional JioFiber set-top box and paid immediately through online payment. Then, the same day I called your support to ensure installation tomorrow (today), so your agent promised "you will get installation by tomorrow on priority basis and also I requested to send a senior technician for your matter for the same you will get through SMS within a minutes. No SMS. No update. So, I called again—was assured it’s already marked as “priority” and installation would happen tomorrow (today). Still nothing. Today, I contacted support AGAIN. Same false promise: “Don’t worry, it will be done today and also I requested them to send a professional technician.” After 5 calls, when I finally spoke to a senior executive, I was shocked: - Installation pushed to May 7 - No guarantee of a brand-new set-top box Why did I pay if I’m not getting a new device? This isn’t a free service! Repeated false assurances, zero transparency, and complete waste of my time and money. This clearly shows how @JioCare handles customers—by giving false promises instead of real solutions. @thecroindia #JioFiber #CustomerServiceFail #JioComplaint
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Viral Soni (@ViralVSoni) reportedHi team @reliancejio @JioCare I'm sick of the my jio app and its non sense - worthless automated replies. Can anyone call me and help me?
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Saurav Kumar (@Imsaurav009) reported@JioCare Very poor network in area.... Plz solve this problem @JioCare
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SWETA CHANDAN PRADHAN 🪪 (@Imscp_) reportedKindly improve service @JioCare @reliancejio as during rain network unavailable for few hours.
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Naman Bohra (@NamanBohra7) reported@JioCare @jio_fiber @reliancejio A red light on my JioFiber and not being able to get internet. Very serious issue please send an engineer to sort. URGENT!
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Mytripslog (@mytripslog) reported@JioCare I am still waiting for the resolution and approval of the extension.
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Ajay Bhyan (@ajaybhyan9) reported@JioCare JioFiber unusable since installation. Weeks of complaints, tickets (SR00000HLA96) closed without fix. 5GHz not working, both SSIDs stuck on 2.4GHz → unstable internet. Work impacted. Need urgent resolution & accountability. #JioFiber