Reliance Jio outages and service status in Shillong, Meghalaya
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Shillong, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Apr 15, 3:09 PM GMT+5:30.
- Internet (75%)
- Wi-fi (25%)
The latest reports from users having issues in Shillong come from postal codes 793001 and 793003 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Shillong, Meghalaya
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Shillong, Meghalaya and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 22: Problems at Reliance Jio
Reliance Jio is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Shillong, Meghalaya
The most recent Reliance Jio outage reports came from the following cities: Shillong.
| City | Problem Type | Report Time |
|---|---|---|
 Shillong
|
Internet | 7 days ago |
|
Shillong
|
Internet | 19 days ago |
|
Shillong
|
Wi-fi | 25 days ago |
|
Shillong
|
Internet | 27 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Shillong, Meghalaya
Latest outage, problems and issue reports in Shillong and nearby locations:
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Joy Kar (@JoyKar74732786) reported from Shillong, MeghalayaHello @reliancejio,i have been recharging Rs 399 throughout the year.but alas,not being able to use even 50mb of the 1.5gb.but whenever i call the customer care they entrust me to ressurect the connection.and that has run fr 10 long cycles. so please suggest.thnx fr such exprnc
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Ankit Mishra (@ankit_halcyon) reported from Shillong, Meghalaya@JioCare @JioCare issue not resolved yet. No network in Cleve Colony, Near Tripura Castle, Shillong, Meghalaya-793001
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Dr. O A D M I E 🎭 (@oadimeallyhs) reported from Shillong, Meghalaya@JioCare I’ve a complain to place! My Jio Internet connectivity is too poor in my area in the afternoon and in the evening!This is the time when I can actually conduct online classes for my students!Previously it was good but now I’ve wasted five days! Contacted customer care...
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bsk (@bantasavrait) reported from Shillong, Meghalaya@imbaluni @reliancejio @MiIndiaSupport @XiaomiIndia One thing I have observed about @XiaomiIndia they never reply to customer query. Issue or a simple query. It's as if the twitter handle is a #noreply handle. I guess it's time to make a switch. Sure they provide affordable phones but they lack simple empathy
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VINEET SHARMA (@s_vineet) reported from Shillong, Meghalaya@Airtel_Presence @airtelindia Are you guys going to solve my issue or should I port to @reliancejio
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Ankit Mishra (@ankit_halcyon) reported from Shillong, Meghalaya@JioCare @reliancejio @reliancegroup Issue not resolved yet!
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Eto basar (@eto_basar) reported from Shillong, Meghalaya@JioCare please install more tower in my area... Direct no network... can't even make call.
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Emidao🎭 (@emidaoshylla) reported from Shillong, Meghalaya@JioCare can you please tell me, why is my jio fiber very slow? is my jio fiber having fever?
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bsk (@bantasavrait) reported from Shillong, MeghalayaSince yesterday @reliancejio network has been working fine for me at work. Getting internet for WhatsApp and Twitter. Cannot youtube though
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Shivankar Mishra (@SamMishra01) reported from Shillong, Meghalaya@airtelindia Very bad service in Shillong. No internet speed(living in the era of 2G still) and call drop issue. Will switch to @reliancejio.
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manish kumar sah (@manish170541226) reported from Shillong, Meghalaya.customer care of jio is pathetic,I called your office many times but still they didn't send anyone for installation .Today is 25th of August and I still have no updates regarding Jio Fiber Installation @JioCare @reliancejio
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Ankit Mishra (@ankit_halcyon) reported from Shillong, Meghalaya@JioCare @JioCare I've mentioned the mobile number in DM. Please try and call yourself. It is not working in Cleve Colony.
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bsk (@bantasavrait) reported from Shillong, MeghalayaAnd no @reliancejio doesn't care to even look at customer complaint @JioCare
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@samprik007 (@Raj07121995) reported from Shillong, MeghalayaThe 4G connectivity in Upper New Colony , Shillong is very poor and has been for the past 1 year.@JioCare please look into the matter as quickly as possible
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GANGMEI (@little_zeppuh) reported from Shillong, MeghalayaHello @JioCare Care to resolve my problems. My jio no. 7005274833 cannot make any calls or can't receive any calls. SMS too cannot send but internet services are working fine. SOS
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Chowkidaar Chandra Shekhar Choudhury (@lonermonkeyy) reported from Nongthymmai, Meghalaya@JioCare @reliancejio this issue needs to be sorted out ASAP ... we have been suffering from poor internet speeds over months and resolution doesn't seem to happen ...
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manish kumar sah (@manish170541226) reported from Shillong, MeghalayaI talk with customer care executive, he misbehave on call, and disconnected up my call, without hearing my concern.@reliancejio @JioCare
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Sunita (@wheeliej) reported@JioCare Your process is totally broken. Now last minute delivery person asked for 99 rs. Delivery charge. This was not communicated. He hasn't delivered & told me to collect from malleswaram. How is this an "online" process? 4 days later & multiple follow ups & it still FAILED. @TRAI
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Subhashish Dutta (@SubhashishDutt5) reportedAnother day gone with empty promises from @reliancejio @JioCare as they still did not rectified the issue and restored my internet. Even after they called me and promised me that it will be done by midnight.I am loss of words how much disappointed now. #shameonjio #jio #banjio
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Amit Sheoran (@_amit_sheoran) reportedMultiple SMS updates but no real resolution. First promised same day fix, now delayed again. Stop sending automated messages and actually restore service. @JioCare
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piyush aggarwal (@piyush021299) reported@reliancejio @JioCare Stop hiring uneducated and giving non trained people opportunities to sit on a customer support position. When the only thing they can do is make the customer do payments without knowing for what plan it is being done. Really Shame!!
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Akshay Solanki (@Frenkydude_) reported@JioCare Bullishit service still your agent are disconnecting the call
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RTandon (@rtwitty) reported@JioCare I am seeing this statement of inability & temp. issue for the last 24 hrs, since your techs visited the first time and then in your automated message. However on the ground, no one seems to be fixing it. Unless it is attempted to be fixed, how can you expect it to be resolved.
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PALASH SAHA (@palash198033) reported@reliancejio Total failure of service by Reliance Jio Fiber. Paid ₹807 on 20 Apr 2026 for installation (Order No. NO0001CZW6F0), but still no connection provided. Incompetent staff and vendor. Taking money but unable to deliver service. @JioCare @reliancejio #JioFiber #PoorServ
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Income N Filing (@incomenfiling) reported@JioCare Still no reply or communication form your side . Just see your service quality
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purushottam kumar (@puru1650) reported@JioCare We r living in village and no house number is there Jio number 9259216503 Village -nidhaula badi haveli budhansi Near ramlila maidan Aligarh Pin code 202125 Alternate number 9870955006 Netowk prolblem is pf whole village There ia tower also in my village but poor service
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Sonu Chhabra (@singh_2571) reportedMy Jio Wifi gets disconnected everyday at 10:30 and starts working at 5:00 in the evening... very poor network @JioCare @reliancejio