Reliance Jio outages and service status in Shillong, Meghalaya
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Shillong, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Apr 24, 2:11 PM GMT+5:30.
- Internet (71%)
- Total Blackout (14%)
- Wi-fi (14%)
The latest reports from users having issues in Shillong come from postal codes 793001 , 793003 and 793002 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Shillong, Meghalaya
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Shillong, Meghalaya and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at Reliance Jio
Reliance Jio is having issues since 03:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Shillong, Meghalaya
The most recent Reliance Jio outage reports came from the following cities: Shillong.
| City | Problem Type | Report Time |
|---|---|---|
 Shillong
|
Total Blackout | 7 hours ago |
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Shillong
|
Internet | 1 day ago |
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Shillong
|
Internet | 2 days ago |
|
Shillong
|
Internet | 9 days ago |
|
Shillong
|
Internet | 21 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Shillong, Meghalaya
Latest outage, problems and issue reports in Shillong and nearby locations:
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Dr. O A D M I E 🎭 (@oadimeallyhs) reported from Shillong, Meghalaya@JioCare I’ve a complain to place! My Jio Internet connectivity is too poor in my area in the afternoon and in the evening!This is the time when I can actually conduct online classes for my students!Previously it was good but now I’ve wasted five days! Contacted customer care...
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VINEET SHARMA (@s_vineet) reported from Shillong, Meghalaya@Airtel_Presence @airtelindia Are you guys going to solve my issue or should I port to @reliancejio
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Emidao🎭 (@emidaoshylla) reported from Shillong, Meghalaya@JioCare can you please tell me, why is my jio fiber very slow? is my jio fiber having fever?
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manish kumar sah (@manish170541226) reported from Shillong, MeghalayaI talk with customer care executive, he misbehave on call, and disconnected up my call, without hearing my concern.@reliancejio @JioCare
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manish kumar sah (@manish170541226) reported from Shillong, Meghalaya.customer care of jio is pathetic,I called your office many times but still they didn't send anyone for installation .Today is 25th of August and I still have no updates regarding Jio Fiber Installation @JioCare @reliancejio
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@samprik007 (@Raj07121995) reported from Shillong, MeghalayaThe 4G connectivity in Upper New Colony , Shillong is very poor and has been for the past 1 year.@JioCare please look into the matter as quickly as possible
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Eto basar (@eto_basar) reported from Shillong, Meghalaya@JioCare please install more tower in my area... Direct no network... can't even make call.
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bsk (@bantasavrait) reported from Shillong, Meghalaya@imbaluni @reliancejio @MiIndiaSupport @XiaomiIndia One thing I have observed about @XiaomiIndia they never reply to customer query. Issue or a simple query. It's as if the twitter handle is a #noreply handle. I guess it's time to make a switch. Sure they provide affordable phones but they lack simple empathy
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Ankit Mishra (@ankit_halcyon) reported from Shillong, Meghalaya@JioCare @reliancejio @reliancegroup Issue not resolved yet!
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Ankit Mishra (@ankit_halcyon) reported from Shillong, Meghalaya@JioCare @JioCare I've mentioned the mobile number in DM. Please try and call yourself. It is not working in Cleve Colony.
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Shivankar Mishra (@SamMishra01) reported from Shillong, Meghalaya@airtelindia Very bad service in Shillong. No internet speed(living in the era of 2G still) and call drop issue. Will switch to @reliancejio.
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bsk (@bantasavrait) reported from Shillong, MeghalayaSince yesterday @reliancejio network has been working fine for me at work. Getting internet for WhatsApp and Twitter. Cannot youtube though
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GANGMEI (@little_zeppuh) reported from Shillong, MeghalayaHello @JioCare Care to resolve my problems. My jio no. 7005274833 cannot make any calls or can't receive any calls. SMS too cannot send but internet services are working fine. SOS
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Chowkidaar Chandra Shekhar Choudhury (@lonermonkeyy) reported from Nongthymmai, Meghalaya@JioCare @reliancejio this issue needs to be sorted out ASAP ... we have been suffering from poor internet speeds over months and resolution doesn't seem to happen ...
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Ankit Mishra (@ankit_halcyon) reported from Shillong, Meghalaya@JioCare @JioCare issue not resolved yet. No network in Cleve Colony, Near Tripura Castle, Shillong, Meghalaya-793001
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Joy Kar (@JoyKar74732786) reported from Shillong, MeghalayaHello @reliancejio,i have been recharging Rs 399 throughout the year.but alas,not being able to use even 50mb of the 1.5gb.but whenever i call the customer care they entrust me to ressurect the connection.and that has run fr 10 long cycles. so please suggest.thnx fr such exprnc
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bsk (@bantasavrait) reported from Shillong, MeghalayaAnd no @reliancejio doesn't care to even look at customer complaint @JioCare
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Amarjeet kumar (@Amarjeetku12) reported@JioMart @JioMart_Support @reliancejio It’s been 2 days and still no resolution for order JM69E8B7F001929C207C. Missing items, expired bread, near-expiry curd — and no response from support. This is really disappointing. Please resolve immediately.
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Aditya Kotarya (@AdityaKotarya) reportedDear @reliancejio Applied for JioAirFiber on 22 April 2026 but after too many calls and conversation with the service engineer, he denied for the installation even after paying the amount. Kindly look into the matter.
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Reliance Industries Limited (@RIL_Updates) reported@reliancejio 17/n Q4 FY2025-26 JioMart's hyper-local commerce average daily orders grew 29% Q-o-Q and over 300% Y-o-Y. JioMart now operates across 5,100+ pin codes and 1,200+ cities, serviced by a network of over 3,100 stores. #RILresults
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sanjay sahil (@sanjaysahi28980) reported@JioCare What do they gain by troubling a customer so much? Even if they are IT engineers, they should at least listen to the customer's problems
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Sumant Kumar (@SumantKumar4343) reported@JioCare I have already provided this to the Appellate Authority and on CPGRAMS (Case: DOTEL/E/2026/0023960). Competitor networks are giving 330+ Mbps at this exact spot. I expect a technical person to visit or a concrete resolution, not another scripted reply." And all detail also in DM
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Anita Rai (@anita20ts) reported@Vishu7 @JioCare I am also disappointed 😔 Jio service is very poor
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Manas Ranjan Sahoo (@ManasRa80887884) reported@JioCare @PuneetKsuman I have complaint but your team no response
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Insp PGT (@pgt_insp) reported@jio_fiber @JioCare @reliancejio Today is 24th April. I raised my request on 14th April. Till date no jio team either social media or Local branch has helped me. Jio is only name. They are worst in providing customer resolution. After sales service is WORST.
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Hridja (@hridja) reported@JioCare Can i get a refund please. No one has called or shown up till date. Your service is pathetic. You have no power over your vendors, thats what happens when you don't own anything and have these 3rd party vendors in place for every work Your service request was cancelled.
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Iman Habib (@imanhabib01) reportedRIP JIO NETWORK. @reliancejio @WestBengalLSA @TRAI