Reliance Jio outages and service status in Shillong, Meghalaya
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Shillong, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received May 1, 1:37 PM GMT+5:30.
- Internet (75%)
- Total Blackout (13%)
- Wi-fi (13%)
The latest reports from users having issues in Shillong come from postal codes 793001 , 793002 , 793008 and 793003 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Shillong, Meghalaya
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Shillong, Meghalaya and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 2: Problems at Reliance Jio
Reliance Jio is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Shillong, Meghalaya
The most recent Reliance Jio outage reports came from the following cities: Shillong.
| City | Problem Type | Report Time |
|---|---|---|
 Shillong
|
Internet | 19 hours ago |
|
Shillong
|
Internet | 6 days ago |
|
Shillong
|
Wi-fi | 7 days ago |
|
Shillong
|
Total Blackout | 8 days ago |
|
Shillong
|
Internet | 9 days ago |
|
Shillong
|
Internet | 9 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Shillong, Meghalaya
Latest outage, problems and issue reports in Shillong and nearby locations:
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Ankit Mishra (@ankit_halcyon) reported from Shillong, Meghalaya@JioCare @JioCare I've mentioned the mobile number in DM. Please try and call yourself. It is not working in Cleve Colony.
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Eto basar (@eto_basar) reported from Shillong, Meghalaya@JioCare please install more tower in my area... Direct no network... can't even make call.
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bsk (@bantasavrait) reported from Shillong, MeghalayaAnd no @reliancejio doesn't care to even look at customer complaint @JioCare
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Chowkidaar Chandra Shekhar Choudhury (@lonermonkeyy) reported from Nongthymmai, Meghalaya@JioCare @reliancejio this issue needs to be sorted out ASAP ... we have been suffering from poor internet speeds over months and resolution doesn't seem to happen ...
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bsk (@bantasavrait) reported from Shillong, MeghalayaSince yesterday @reliancejio network has been working fine for me at work. Getting internet for WhatsApp and Twitter. Cannot youtube though
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Ankit Mishra (@ankit_halcyon) reported from Shillong, Meghalaya@JioCare @JioCare issue not resolved yet. No network in Cleve Colony, Near Tripura Castle, Shillong, Meghalaya-793001
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Ankit Mishra (@ankit_halcyon) reported from Shillong, Meghalaya@JioCare @reliancejio @reliancegroup Issue not resolved yet!
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Shivankar Mishra (@SamMishra01) reported from Shillong, Meghalaya@airtelindia Very bad service in Shillong. No internet speed(living in the era of 2G still) and call drop issue. Will switch to @reliancejio.
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Dr. O A D M I E 🎭 (@oadimeallyhs) reported from Shillong, Meghalaya@JioCare I’ve a complain to place! My Jio Internet connectivity is too poor in my area in the afternoon and in the evening!This is the time when I can actually conduct online classes for my students!Previously it was good but now I’ve wasted five days! Contacted customer care...
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Emidao🎭 (@emidaoshylla) reported from Shillong, Meghalaya@JioCare can you please tell me, why is my jio fiber very slow? is my jio fiber having fever?
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Joy Kar (@JoyKar74732786) reported from Shillong, MeghalayaHello @reliancejio,i have been recharging Rs 399 throughout the year.but alas,not being able to use even 50mb of the 1.5gb.but whenever i call the customer care they entrust me to ressurect the connection.and that has run fr 10 long cycles. so please suggest.thnx fr such exprnc
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manish kumar sah (@manish170541226) reported from Shillong, Meghalaya.customer care of jio is pathetic,I called your office many times but still they didn't send anyone for installation .Today is 25th of August and I still have no updates regarding Jio Fiber Installation @JioCare @reliancejio
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@samprik007 (@Raj07121995) reported from Shillong, MeghalayaThe 4G connectivity in Upper New Colony , Shillong is very poor and has been for the past 1 year.@JioCare please look into the matter as quickly as possible
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GANGMEI (@little_zeppuh) reported from Shillong, MeghalayaHello @JioCare Care to resolve my problems. My jio no. 7005274833 cannot make any calls or can't receive any calls. SMS too cannot send but internet services are working fine. SOS
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bsk (@bantasavrait) reported from Shillong, Meghalaya@imbaluni @reliancejio @MiIndiaSupport @XiaomiIndia One thing I have observed about @XiaomiIndia they never reply to customer query. Issue or a simple query. It's as if the twitter handle is a #noreply handle. I guess it's time to make a switch. Sure they provide affordable phones but they lack simple empathy
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VINEET SHARMA (@s_vineet) reported from Shillong, Meghalaya@Airtel_Presence @airtelindia Are you guys going to solve my issue or should I port to @reliancejio
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manish kumar sah (@manish170541226) reported from Shillong, MeghalayaI talk with customer care executive, he misbehave on call, and disconnected up my call, without hearing my concern.@reliancejio @JioCare
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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JOHNY SOFAT (@johny_sofat) reported@JioCare My jio internet connection is not working. Please send technician to resolve it.
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Tatai Dhar (@DharTatai97676) reported@reliancejio @JioCare My name is DEBANJAN DHAR, (8918140364), pin code 721505(gidhni) I am using Jio 5g sim as well as Jio air fiber for so many days. Jio air fiber internet and Jio 5g net is not working till now. Kindly solv the problem as soon as possible.
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Viskhi (@Viskhi2) reported@ViCustomerCare Fraud Alert. My number is activated under an incorrect name. And now you are asking me to check with the previous operator 9820109#$3 @JioCare What a pathetic brand service is offered. #telecom #TRAI
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MAHADEV CHHANGA (@MahadevChhanga) reportedThis is to raise a very serious complaint regarding the extremely poor network coverage in vill.-Dhaneti,Kutch,Gujrat-370020. For the past several months @JioCare in our area has been suffering from no proper signal, frequent call drops and very slow internet. done MNP by me.
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Bharanidharan G (@Bharani269) reported@JioCare Paid for Jio AirFiber connection. Installation still not done. No response from Sales agent after payment. Poor experience from @JioCare. Request No: LR00001D5SPN Paid Date: 27/04/2026 Install today or I will escalate to appellate authority and consumer forum.
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Divyanshu Kumar (@Divyanshu_08jan) reported@airtelindia @reliancejio Sell your data packs with clear front page information that None of your packs are truly unlimited 5G at 5G speed and this limiter of 300GB a month sucks... People can't even backup or download their personal data if it exceeds 300GB... SUCKERS
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Prateek Bhatt (@PrateekB20387) reported@JioCare What is going on in uttam nagar west delhi? No jiofiber service since last 3 days your customer care schedules engineer visit but no communication for delay or cancellation. Now every where automated msgs, no human interaction & deadline keeps shifting.
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KB78 (@keshav_bajpai) reported@reliancejio help needed air fiber relocation. No help being given by representatives. I have recharge for so many i want a coupon
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Manas Ranjan Sahoo (@ManasRa80887884) reported@JioCare This issue showing my location, how many times I will spend the msg. Your team didn't respond.
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Devilgod (@ps322448) reported@JioCare I think after 2047 after viksit bharat my network problem resolved