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Reliance Jio

Reliance Jio outages and service status in Saint Thomas Mount, Tamil Nadu

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Saint Thomas Mount, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • The most recent signal from this area was received Jul 31, 7:20 PM GMT+5:30.
  • 77% Internet (77%)
  • 14% Phone (14%)
  • 5% Total Blackout (5%)
  • 5% Wi-fi (5%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Saint Thomas Mount, Tamil Nadu

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Saint Thomas Mount, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 31: Problems at Reliance Jio

Reliance Jio is having issues since 03:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Saint Thomas Mount, Tamil Nadu

The most recent Reliance Jio outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Internet 2 hours ago
Chennai Internet 15 hours ago
Chennai Internet 1 day ago
Chennai Internet 1 day ago
Chennai Internet 2 days ago
Chennai Internet 8 days ago

Nearby cities with recent reports

Chennai

5 recent signals

2 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Saint Thomas Mount, Tamil Nadu

Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:

  • bharanivt
    Bharani (@bharanivt) reported from Sholinganallur, Tamil Nadu

    @JioCare Didn't expect such a poor service from your side. Booked for Fiber connection and waiting for more than 4days for installation. Installation rescheduled daily and no response from engineer. Is this the way to function?

  • NeutralOdisha
    Neutral Odisha News (@NeutralOdisha) reported from Sholinganallur, Tamil Nadu

    due to pathetic 4G speed of @airtelindia, going to port out to @reliancejio. @Airtel_Presence used to be the best network but now the network quality is pathetic, especially the data speed literally sucks and tests ur patience,in 2004 used to get better internet speed in #Airtel

  • syedjawdhath
    ASYEDJAWDHATH (@syedjawdhath) reported from Sembiyam, Tamil Nadu

    @JioCare I want to cancel the fibre connection

  • H_Tripathi1906
    Harshit Tripathi (@H_Tripathi1906) reported from Chennai, Tamil Nadu

    @RelianceDigital @reliancejio @JioCare You are trying to fool the customer by not solving their problems.I purchased jio phone of worth 2124rs with 2 years unlimited plan but after 1 month the plan is over no plan is showing and customer care they are just simply cutting the call

  • Santhos43739437
    Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil Nadu

    @reliancejio @JioCare Pls look into the blw msg I have received half a dozen of msgs like this Service Request Number SR00001D0SI2, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number +914479625106 has been rescheduled as per your request.

  • gunjan_parashar
    gunjan parashar (@gunjan_parashar) reported from Chennai, Tamil Nadu

    @JioCare i want to cancel the Netflix subscription bundled with my postpaid connection

  • MdSalam55551323
    Md Salamat Ansari (@MdSalam55551323) reported from Sembiyam, Tamil Nadu

    @JioCare But I do not want such rest, it is very bad, suppose if an emergency call is to be made, then first it speaks for 1 minute, then after that the call will take place, then when will I talk @reliancejio #MukeshAmbani

  • venkatbchilaka
    venkatesh babu (@venkatbchilaka) reported from Chennai, Tamil Nadu

    @JioCare Getting spam calls on my number frequently even though my number is on DND +91 90255 04094 +91 97899 14433 +91 98738 48340 +91 98861 05647 +91 6381-140458 +91 95385 73273 Some calling and asking 10-20k as donation for child help

  • ShivakumarChit8
    Shivakumar Chitagi 🇮🇳 (@ShivakumarChit8) reported from Sholinganallur, Tamil Nadu

    @JioCare worst service ever i am getting any messages or any OTP on my mobile number what is the issue with the jio network or have you guys blocked the Sms

  • masilaarul
    Immanuel Jebastin M (@masilaarul) reported from Sholinganallur, Tamil Nadu

    @JioCare @gone_lavan Don't give false statement to the customer

  • whtdvlvtrchnn
    ᭙ꫝ꠸ꪻꫀꪮρꫀᦔ꠸ꪖ (@whtdvlvtrchnn) reported from Saidapet, Tamil Nadu

    @reliancejio i request new postpaid sim last month. Till date raised 5 requests via app. No one called me or trying to touch me still. Wonderful support 👏👏👏👏

  • sivaranjaniD4V
    Sivaranjanipillaiyar (@sivaranjaniD4V) reported from Chennai, Tamil Nadu

    @reliancejio @JioCare i missed most of the interview due to your jio network issue. 👺Don't choose jio ever!! Gonna to quit!! #badservice #badnetwork #totalwaste

  • ppandey552
    Pradeep (@ppandey552) reported from Saidapet, Tamil Nadu

    @JioCare I'm unable to use internet and very poor speed. My jio app is not rectify the problem.

  • jensonkalpakkam
    Jenson (@jensonkalpakkam) reported from Sholinganallur, Tamil Nadu

    @ShyamDeka @JioCare @JioChat Their action was appreciatable in my complaint.. But still the issue exits, anyhow we where informed of their progress and one day the issue will be solved.

  • sanjay_s_nair
    SANJAY S NAIR (@sanjay_s_nair) reported from Sholinganallur, Tamil Nadu

    @JioCare Thank you Nikita, However who is owning this activity from Jio ? I want Jio to handle this end to end to resolve this quickly cos i don't want to get my productivity impacted - I Pay you on time to and its responsibility to provide the service end to end @reliancejio @JioCare

  • santha195
    சாந்த சேகரன் (@santha195) reported from Villivākkam, Tamil Nadu

    @JioCare @reliancejio I have Complaint already network issue frustration in my area. Still same issue. No improvement Pin code 600 076.

  • knvnair
    knv nair (@knvnair) reported from Chennai, Tamil Nadu

    @reliancejio i have a jio wifi router which is prepaid. I wanted to ascertain whether it is active so that i could recharge it. I called all available helpline numbers. After sharing jio number and linked telephone number and explaining my issue, theAdvisors were least helpful.

  • vicky_rulezz
    vignesh karthik (@vicky_rulezz) reported from Saidapet, Tamil Nadu

    @JioCare This is 3rd time I'm facing the same issue in this month. Poor maintenance work. What kind of maintenance you doing for a month ? continuous disconnection ruin my daily office work. #poorservice

  • SENTHILKUMAARD
    SENTHIL KUMAR D (@SENTHILKUMAARD) reported from Chennai, Tamil Nadu

    @JioCare Any update regarding this issue sir

  • Dhannu91
    Dharmender kothari (@Dhannu91) reported from Sembiyam, Tamil Nadu

    @JioCare @reliancejio please help i purchased new sim of jio. It belonged to someoneels before me. I am getting daily calls asking for old owner of this number Please change my number ,i don't wan to purchase new sim.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Ajay_Nagotha
    Ajay Nagotha (@Ajay_Nagotha) reported

    @JioCare @JioCare even after 5 days my slow internet speed issue is not resolved yet. I have 100 MBps Jio Airfiber plan and I am getting only 20-30 MBps speed. I am suffering everyday I want compensation.

  • nvsubramanian
    N🆚 (@nvsubramanian) reported

    @JioCare After 9 complete days of total outage as of 5 PM on 31 July—and repeated false “next 4 hours” assurances—I have lost all confidence in JioAirFiber. I hereby terminate and surrender this connection with effect from the date and time of this post. 2/3

  • Nick_N_Shah
    nick (@Nick_N_Shah) reported

    @JioCare Shbham, what is the update on SR00003C5U11? By what time can I expect my refund today? Enough of fooling me by your team of they & support team is working will be resolved soon. Just come up openly that no refund for me rather than giving false hope. Enough of this bs

  • __ded_inside
    Prateek (@__ded_inside) reported

    @JioCare It is already showing Green LED, still facing the issue. I am not able to connect to customer care number also due to this outage, calls are disconnecting after IVR update.

  • Noida100
    Harsh (@Noida100) reported

    @JioCare I think your network more week than mine so you did reply after 2 hours, so sad to know about your pathetic condition 😣

  • airmen_03
    Unknown (@airmen_03) reported

    Extremely disappointed with Jio's internet service! Experiencing a major network issue, and there is zero response on DMs or calls. Poor customer support. Please fix this ASAP! @reliancejio @JioCare @TRAI

  • BankerinIndia
    🤘Yasheshwar Singh🤘 (@BankerinIndia) reported

    @_cpsharma @JioCare Faced the same problem few months back. Please raise complaint on CPGRAMS portal.

  • nvsubramanian
    N🆚 (@nvsubramanian) reported

    @JioCare @JioCare You asked for my AirFiber ID and registered mobile number on 29 Jul; I shared them immediately. Yet there is no diagnosis, technician visit, restoration timeline or cancellation docket. What further “opportunity” do you need after 9 days of total outage?1/2

  • KhageswarH
    SuRyA HaRiPaL (@KhageswarH) reported

    We are facing a serious JioAirFiber internet issue in PIN Code 767025. The internet remains unavailable for nearly 20 hours every day. This problem has been continuing for several days despite repeated complaints. Kindly investigate the network issue. @reliancejio @JioCare

  • vdsaxena
    Vijay Deep (@vdsaxena) reported

    @JioCare On raising complaint the time slot is given of tomorrow meaning another 24 hrs. My entire work is suffering. Jio should provide discount or extend validity by 2 days on account of disruption from their end. Just unprofessional & a thug company called Jio