Reliance Jio Outage in Saint Thomas Mount, Kancheepuram, State of Tamil Nādu

@JioCare I do no why how many days I have to wait to fix this connection issue then why you are charging for the whole month. Planning to file a case in consumer court against you...

Hi @reliancejio there's something seriously wrong with my WiFi. Every device is able to connect seamlessly except the Mi TV stick in my room. Problem started ever since i renewed subscription a few days ago. Please help?

@JioCare team I had recharged my jio in the month of aug. But almost for 8 continuous days I had network issue. Fault at your end later rectified. My question is since I have not used for 8 days because of your fault, will you extend my due date in sep? Ac no 91 4479677164

@JioCare Today night they will not rectify, damn sure. It will surely postpone tomorrow. And Sunday no one work in the maintenance team, it will again postponed to Monday. #poorservice #Jiofiber

@JioCare This is 3rd time I'm facing the same issue in this month. Poor maintenance work. What kind of maintenance you doing for a month ? continuous disconnection ruin my daily office work. #poorservice

@JioCare Hi team I have raised a query from morning no response as fibre Is down it is work from home .

@JioCare till now no message from anuj see this is what I'm trying to say. The jio support is so terrible #Tamilnadu

@JioCare @Prabu_S_P Do they do it purposefully? Seems based on work allocation they are paid. I faced the same issue 4 months back..they came to Rectify my neighbor line and disturbed mine line

@JioCare @gone_lavan Don't give false statement to the customer

@JioCare any customer service oriented person in Jio can confirm whether you can provide jio dongle till you set my connectivity issue as interim solution since I have already recharged and not using my net for the past one week

@JioCare Thanks but why can't you give a wifi dongle till you resolve the issue. I am using prepaid connection. For the past 6 days I am not using the network even after paying for 28 daya. Will you extend my bill date ?.

@JioCare Again there is no date commitment from your side. Soon means NOTHING for me. If you cannot commit a date it means your team is not confident is managing customer expectation

@JioCare not sure what kind of approval required to get the power supply in the new pole and when my connectivity will be restored. 4 connection in my flat is having issue. I know no resolution will be provided by your team. I will get standard reply, we are looking into it

@JioCare again same story. Engineer came and said issue with the board in the street and this need to be addressed by OM team. Shame on your service. Why the OM is not taking action on this. On top of it, in the new pole there is no power supply

@JioCare now the engineer came and said there is a issue in the pole and they will raise complaint with their O&M team. Not sure when they will act on the compt. Record breaking turn around time by Jio to identify the issue (aldy 6 days). Now I need to wait for other team to act

@JioCare if there is a issue with the jio pole, your service engineer said that I need to raise relocation request so that they change my network connection to another pole within the street. Pls confirm whether do I need to raise a relocation request

@JioCare Thank you Nikita, However who is owning this activity from Jio ? I want Jio to handle this end to end to resolve this quickly cos i don't want to get my productivity impacted - I Pay you on time to and its responsibility to provide the service end to end @reliancejio @JioCare

7982605670 @reliancejio You internet speed worst now days. Don't expect like this.

@JioCare @JioFiberChennai Pathetic service from JIO, it’s been a week and the JIO fiber issue not yet resolved even after repeated complaints, emails, calls & chats. Complaints are closed even before it’s resolved. SR00001DG9TM, SR00001D3C4Y, SR00001D4304, SR00001DF4MJ.

@JioCare But I do not want such rest, it is very bad, suppose if an emergency call is to be made, then first it speaks for 1 minute, then after that the call will take place, then when will I talk @reliancejio #MukeshAmbani

@reliancejio @RelianceJioCare Very poor network in my Area.

@reliancejio such shoddy Wifi service !!!!! Goes off for 8/10 hours every month!!!!!!!Worst performance- 8 th September (30 hours gone) and now 29 th September Wifi connectivity gone for 24+ hours. - Service id 2235776443. Future customers - think before you subscribe jio wifi.

@JioCare I have shared everything till now so many time and tried all my best to get it resolved but yet You are not help a bit Day 4 and I am without my primary number and bank account and no access to cc for online payments I have to ask my friends to pay for my food

@PrabhuS94960738 @reliancejio @TRAI Same problem, Already request but can't help.

As per my plan, Netflix is free but that also not working they have charged me 398 extra for what, we customers dependent on or given more preference to Reliance jio service sometime there will be network coverage.@reliancejio

@JioCare The message from you yesterday said an engineer will visit at 7 pm but no one has visited and the problem continues. Please depute someone to visit and resolve the problem asap.

@someshprasad @JioCare @reliancejio Did the issue get resolved. I am facing the same problem

@reliancejio how to activate my jio sim in oman please help and guide me @JioCare

@JioCare please help me revalidate my Jio number which was not in service as i was out of country. @reliancejio

@JioCare Still waiting for resolution.