Reliance Jio Outage Report in Saint Thomas Mount, Kancheepuram, State of Tamil Nādu
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Thomas Mount, State of Tamil Nādu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Saint Thomas Mount and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 15: Problems at Reliance Jio
Reliance Jio is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (60%)
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Wi-fi (13%)
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Phone (13%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Saint Thomas Mount, Kancheepuram, State of Tamil Nādu
The most recent Reliance Jio outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Total Blackout | |
| Chennai |
Internet | |
| Chennai |
Total Blackout | |
| Chennai |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Saint Thomas Mount, State of Tamil Nādu
Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:
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Aravind
(@Aravind88001838) reported
from
Sembiyam, State of Tamil Nādu
@JioCare Hi team I have raised a query from morning no response as fibre Is down it is work from home .
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G Sathya Narayanan
(@GSathya14) reported
from
Saidapet, State of Tamil Nādu
@JioCare Again there is no date commitment from your side. Soon means NOTHING for me. If you cannot commit a date it means your team is not confident is managing customer expectation
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Md Salamat Ansari
(@MdSalam55551323) reported
from
Sembiyam, State of Tamil Nādu
@JioCare But I do not want such rest, it is very bad, suppose if an emergency call is to be made, then first it speaks for 1 minute, then after that the call will take place, then when will I talk @reliancejio #MukeshAmbani
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AKH
(@uakashkumar1) reported
from
Saidapet, State of Tamil Nādu
@JioCare till now no message from anuj see this is what I'm trying to say. The jio support is so terrible #Tamilnadu
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G Sathya Narayanan
(@GSathya14) reported
from
Saidapet, State of Tamil Nādu
@JioCare any customer service oriented person in Jio can confirm whether you can provide jio dongle till you set my connectivity issue as interim solution since I have already recharged and not using my net for the past one week
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G Sathya Narayanan
(@GSathya14) reported
from
Saidapet, State of Tamil Nādu
@JioCare again same story. Engineer came and said issue with the board in the street and this need to be addressed by OM team. Shame on your service. Why the OM is not taking action on this. On top of it, in the new pole there is no power supply
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Sushil Kumar
(@mytrip2000) reported
from
Sembiyam, State of Tamil Nādu
@JioCare This is what ur person said few hours back & been telling since 6 days. Within today it will be restored and complaint is escalated to higher authorities but all false promises. Bad service from such a reputed organisation.
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G Sathya Narayanan
(@GSathya14) reported
from
Saidapet, State of Tamil Nādu
@JioCare Thanks but why can't you give a wifi dongle till you resolve the issue. I am using prepaid connection. For the past 6 days I am not using the network even after paying for 28 daya. Will you extend my bill date ?.
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G Sathya Narayanan
(@GSathya14) reported
from
Saidapet, State of Tamil Nādu
@JioCare if there is a issue with the jio pole, your service engineer said that I need to raise relocation request so that they change my network connection to another pole within the street. Pls confirm whether do I need to raise a relocation request
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vignesh karthik
(@vicky_rulezz) reported
from
Saidapet, State of Tamil Nādu
@JioCare This is 3rd time I'm facing the same issue in this month. Poor maintenance work. What kind of maintenance you doing for a month ? continuous disconnection ruin my daily office work. #poorservice
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Sushil Kumar
(@mytrip2000) reported
from
Sembiyam, State of Tamil Nādu
@reliancejio With reference to Service Request Number SR00001D3C4Y for your JioFiber connection having JioFixedVoice Number +914435598237, your appointment with Jio service engineer is scheduled at your premises on 22-08-2022 : 13:00:00. #Bad service It’s been 6days but not yet attended.
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SANJAY S NAIR
(@sanjay_s_nair) reported
from
Sholinganallur, State of Tamil Nādu
@JioCare Thank you Nikita, However who is owning this activity from Jio ? I want Jio to handle this end to end to resolve this quickly cos i don't want to get my productivity impacted - I Pay you on time to and its responsibility to provide the service end to end @reliancejio @JioCare
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Sushil Kumar
(@mytrip2000) reported
from
Sembiyam, State of Tamil Nādu
@JioCare @JioFiberChennai Pathetic service from JIO, it’s been a week and the JIO fiber issue not yet resolved even after repeated complaints, emails, calls & chats. Complaints are closed even before it’s resolved. SR00001DG9TM, SR00001D3C4Y, SR00001D4304, SR00001DF4MJ.
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Immanuel Jebastin M
(@masilaarul) reported
from
Sholinganallur, State of Tamil Nādu
@JioCare @gone_lavan Don't give false statement to the customer
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G Sathya Narayanan
(@GSathya14) reported
from
Saidapet, State of Tamil Nādu
@JioCare now the engineer came and said there is a issue in the pole and they will raise complaint with their O&M team. Not sure when they will act on the compt. Record breaking turn around time by Jio to identify the issue (aldy 6 days). Now I need to wait for other team to act
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Abhijeet Singh Rajput
(@abhirajput1999a) reported
from
Sholinganallur, State of Tamil Nādu
7982605670 @reliancejio You internet speed worst now days. Don't expect like this.
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S B
(@SubhraB71051440) reported
from
Sholinganallur, State of Tamil Nādu
@JioCare @Prabu_S_P Do they do it purposefully? Seems based on work allocation they are paid. I faced the same issue 4 months back..they came to Rectify my neighbor line and disturbed mine line
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G Sathya Narayanan
(@GSathya14) reported
from
Saidapet, State of Tamil Nādu
@JioCare not sure what kind of approval required to get the power supply in the new pole and when my connectivity will be restored. 4 connection in my flat is having issue. I know no resolution will be provided by your team. I will get standard reply, we are looking into it
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Santhosh Kumar
(@Santhos43739437) reported
from
Chennai, State of Tamil Nādu
Nw having cald the cstmr srvice thy have re-opnd the same tkt. But shocking is the msgs & the respnse i got. thy claimed I have rescheduled the visits ... Never did any1 call me in the 1st place. Is there some1 who actually tracks these absurd activities @JioCare @exploreIMC
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Abhijeet Singh Rajput
(@abhirajput1999a) reported
from
Sholinganallur, State of Tamil Nādu
7982605670 @reliancejio You internet speed worst now days. Don't expect like this.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Rohit
(@ohitstark22) reported
@JioCare Team...now I ma getting 1KBPs speed... kindly work..and fix it... don't move to 5G you can't afford users bandwidth..shame
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Jit
(@jitmitrakax) reported
@JioCare @amitsin70205228 Still no response for me what is your service
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Prashanth Kini🇮🇳
(@imPkini) reported
@NManchale @reliancejio @JioCare You keep sharing feedback & let your network Team work for another 50 yrs until they lose customers. Fed up of same reply from last 1.5 yr & now no option other than MNP.
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parina dhilla
(@parinadhilla) reported
@JioCare pathetic service from your jiofibre customer care. Not solving my problem, unwilling to connect me to manager, not giving me a ticket number and just repeating the same scripted line. You Promised a free month and then asking for money each month. Unable 2 redeem voucher
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travelwithkathait
(@r_kathait07) reported
JioFiber charged me for extra 2 days of 30Rs.approx. but now my internet is not working from 10 days because of server issue but they refused to give that exte 10 days. Is this the JioFiber policy should be? #jiofibermoneywaste #JioFiberissue @JioFiberVoice @JioCare @reliancejio
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Yuvraj
(@iamyuvrajarora) reported
Just a simple question, @airtelindia @JioCare do you guys also charge for missed call alert service just like @ViCustomerCare
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KT
(@KTRoarings) reported
What kind of service you guys are providing to the customer, I'm facing a network issue for both calling the Internet and also getting one bar of signal. I have been for a solution for the last 20 days, but nothing is changed, still facing the same issue. @reliancejio @JioCare
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Pradeep Maurya
(@Pradeep25015855) reported
@JioCare @JioCare , whats wrong with the jio network these days ? Why its keep on fluctuating? Still my issue isnt resolved. This is really frustrating and that also being facing this issue in Mumbai itself. @_MukeshAmbani
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tangledminds
(@tangledminds2) reported
So after this post, @JioCare immediately reached out for a resolution and now I’ve been waiting for 4 days to get a resolution. The customer service is bad.
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Shubham Jadhav
(@theshubhz) reported
@JioCare I migrated to postpaid from prepaid yesterday and today my internet stopped working. Customer care says I've used 200 GB of daily quota but I don't have any such device or anything that could consume this much of data. Kindly activate my connection