Reliance Jio Outage Report in Saint Thomas Mount, Kancheepuram, State of Tamil Nādu
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Thomas Mount, State of Tamil Nādu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Saint Thomas Mount and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 24: Problems at Reliance Jio
Reliance Jio is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (10%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Saint Thomas Mount, Kancheepuram, State of Tamil Nādu
The most recent Reliance Jio outage reports came from the following cities: Chennai and Tiruvānmiyūr.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Wi-fi | |
| Chennai |
Wi-fi | |
| Chennai |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Saint Thomas Mount, State of Tamil Nādu
Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:
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Chitrakudian
(@cguruprasathmca) reported
from
Sholinganallur, State of Tamil Nādu
@JioCare Issue resolved. But, again my internet is not working since yesterday morning SR000012FMG3. Kindly fix the issue permanently or guide me how to cancel my jiofiber connection. Such a waste of money and getting frustrated during work from home timings.
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Ramnarayanan
(@ramnarayananram) reported
from
Sholinganallur, State of Tamil Nādu
@JioCare what is the issue. I am from Chennai. From morning Jio wifi is not working. Neither I could talk to customer care.
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sathya
(@saro2101) reported
from
Sholinganallur, State of Tamil Nādu
@JioCare +914479691511 Got connection on 2/10/2020 , still not activated, after several follow up with sales team & engineer team, still now query is not resolved, i am really fed up with the service in initial stage itself, think i need to cancel the connection & get the refund
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Mitul Shah
(@mitul_shah2000) reported
from
Chennai, State of Tamil Nādu
@JioCare By when can I expect a resolution???
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Mister “D”
(@idpacVarghese) reported
from
Chennai, State of Tamil Nādu
@JioCare On what grounds was the issue resolved issue is not fixed or the agent came home
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INDIAN 🇮🇳
(@MazumderJ) reported
from
Sholinganallur, State of Tamil Nādu
@Airtel_Presence with @reliancejio offering bundled internet service I am in a terrible dilemma whether to switch my 40mbps connection over to Jio. It quite a rage these days in apartment complexes. Not sure if Xtreme is comparable..
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Srinivas
(@srin2088) reported
from
Chennai, State of Tamil Nādu
@JioCare My jio fiber connection has been down for 3 days and there’s no response at the customer care number
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Ramnarayanan
(@ramnarayananram) reported
from
Sholinganallur, State of Tamil Nādu
@reliancejio @JioCare what is the issue. I am from Chennai. From morning Jio wifi is not working. Neither I could talk to customer care.
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Bharat Agarwal
(@Bharatkandoi92) reported
from
Chennai, State of Tamil Nādu
@Airtel_Presence @airtelindia Extremely unprofessional team. Incapable of providing basic internet services. No wonder they have fallen way behind in competition to @reliancejio. Other network providers are ready to offer better services in 2 hrs and they are still asleep.
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Eswaramoorthy G S
(@eswar_gandhan) reported
from
Sholinganallur, State of Tamil Nādu
@JioCare Team, facing severe 4G connectivity. Speed less than 2 Mbps. Worst Setvice.
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Arun J
(@arunja) reported
from
Chennai, State of Tamil Nādu
@JioCare Router is down and no internet. Support call repeating the same message and chat says all are busy. How do I register a complaint I have an issue @reliancejio
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Ravinder
(@Ravinde26590076) reported
from
Chennai, State of Tamil Nādu
@reliancejio @JioCare i have done my recharge for my doongle for one year recharge. For internet. Later it showed for Disney hot star for 1 year to pay 222 . Paid the same . Put not getting otp. Pl update . Not able to sign in from Disney hotstar.
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Arjun M
(@arjun_approved) reported
from
Chennai, State of Tamil Nādu
@JioCare - I am not able to connect to internet from today afternoon. Disappointed by your service. No one is picking in customer care. The router keeps on blinking red. Your service is **** ! I will not be recommending ot to anyone.
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Bharat Agarwal
(@Bharatkandoi92) reported
from
Chennai, State of Tamil Nādu
@JioCare Thank you for the swift response. Guess @ACTFibernet is too busy to resolve customer complaints. Shifting to a new Service Provider ASAP
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Rangan J
(@RanganJanardhan) reported
from
Sholinganallur, State of Tamil Nādu
@JioCare Very poor service and support from JIO. They took 2500 Rs from me. I will never ever go to Jio again and push others not to go for Jio. ACT customer service much better than Jio
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Sairvg
(@Sairvg1) reported
from
Chennai, State of Tamil Nādu
@JioCare Your service request number is SR000012FA19. You will receive an update by 30/09/2020 To check the status of your service 😭72 hours no fiber net at residence
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Suresh K Rajagopal
(@sureshthts) reported
from
Sholinganallur, State of Tamil Nādu
@JioCare @reliancejio Internet again down for 2 days, 2nd outage in 2 months, no response, no updates SR 000012F3QD
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Chitrakudian
(@cguruprasathmca) reported
from
Sholinganallur, State of Tamil Nādu
@JioCare Out of 6, 3 days internet not working in this billing cycle. Really uncomfortable with jio fiber. Lets think about during work from home, without internet how can i manage.
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Rangan J
(@RanganJanardhan) reported
from
Sholinganallur, State of Tamil Nādu
@JioCare I took new Jio Fiber connection last week and it did work only till yesterday.Since yesterday evening It is not working. We have been Continuously calling customer care to resolve the issue but no response yet. Planning to close the connection and hope I will get money
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Ram. practitioner
(@buddha_r) reported
from
Chennai, State of Tamil Nādu
@JioCare why is it i can't access any of your services except the data that works at half the promised speed? And why make customer care such a cumbersome process?
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Er shivraj nigam
(@shivrajnigam18) reported
@JioCare @reliancejio we have postpaid number and i want to change my plan i am not changing the plan Please help asap ??
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Anonymous
(@itsaa1902) reported
@JioCare Don't preach to about patience, I have been complaining since 2017. You very well know there is no network coverage & you don't resolve this issue but talk to me about patience? Install a new site and resolve this. 6 years complaining not enough?
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RAJ
(@rajpramodhkm) reported
@reliancejio @reliancejio - i am ready to pay the bill, but i am not able find the usage and bull in jio app. Its for sure not my problem
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Angad Singh
(@AngadSingh_2004) reported
@JioCare It is your backend issue.
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AMIT YADAV
(@AMITYAD71520836) reported
@reliancejio @JioCare worst experience ever , no network coverage for 4G and Your team is releasing 5G Worst ever.....
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Arjun Pegu
(@ArjunPegu2003) reported
@JioCare Within 2 km of radius from my home there is a Jio tower though i am experiencing a disgusting network problem. The locality is totally unhappy with the service of jio. Most of them are planning to move other service providers including me, kindly plz fixed this as soon.
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sonu gurnani
(@sonugurnani2) reported
@JioCare same response from local rep even after complaint he is still sticking to only postpaid said company dosent accept prepaid connections in andhra pradesh tried a lot but since no response from ypu guys swiching to @airtelindia @Airtel_Presence
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apu
(@apuslutmaker) reported
@firstaryan @Airtel_Presence Ik,i have been facing same the issue since 16 march, i have been in contact with the support ever since yet they haven't solved this issue,and prolly they won't ,but thanks to @JioCare i have been using it since nov and i am happy with it.
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Nirmit Desai
(@NirmitDesai9) reported
IMO jio fiber is the worst internet service..! I can't even play youtube videos on high resolution..! Shameful ISP by jio fiber.! @reliancejio @JioCare @JioFiberChennai
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ankush
(@ankush78333860) reported
@Sudhir_mish @airtelindia @JioCare Yess, agreed, I'm in panipat ,there is also the same issue . I had ported into airtel from jio but there is more slow internet than jio . Hence I'm waiting for 3 months to complete then will port into jio .