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Reliance Jio

Reliance Jio outages and service status in Saint Thomas Mount, Tamil Nadu

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 6 outage signals in the last 24 hours around Saint Thomas Mount, including 6 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jun 19, 9:15 PM GMT+5:30.
  • 77% Internet (77%)
  • 13% Wi-fi (13%)
  • 7% Phone (7%)
  • 3% TV (3%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Saint Thomas Mount, Tamil Nadu

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Saint Thomas Mount, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 19: Problems at Reliance Jio

Reliance Jio is having issues since 09:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Saint Thomas Mount, Tamil Nadu

The most recent Reliance Jio outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai TV 6 hours ago
Chennai Internet 6 hours ago
Chennai Internet 7 hours ago
Chennai Internet 9 hours ago
Chennai Wi-fi 10 hours ago
Chennai Internet 18 hours ago

Nearby cities with recent reports

Chennai

10 recent signals

6 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Saint Thomas Mount, Tamil Nadu

Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare any customer service oriented person in Jio can confirm whether you can provide jio dongle till you set my connectivity issue as interim solution since I have already recharged and not using my net for the past one week

  • praveenjo101
    Praveen kumar (@praveenjo101) reported from Sembiyam, Tamil Nadu

    @JioCare Very worst marketing strategy and customer care service #JioFiber #TRAI

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare again same story. Engineer came and said issue with the board in the street and this need to be addressed by OM team. Shame on your service. Why the OM is not taking action on this. On top of it, in the new pole there is no power supply

  • ku3mar
    upendra vaishnav (@ku3mar) reported from Chennai, Tamil Nadu

    @JioCare i have a jio fibre connection which is not working since 18.08.2022. complaint is also lodged with # SR00001D0Q7K which is unresolved till date. now i got message that Engineer will visit on 22-08-2022. Worst service from jio.

  • ch66traveller
    Mohamed Moinudeen (@ch66traveller) reported from Saidapet, Tamil Nadu

    @JioCare from Korattur Chennai 600076. Very worst service I never face like this every month twice or thrice line will be disconnected. No direct customer care only ivrs. Our complaint will be booked a time slot which will be after two days. no use if we contact installed person

  • sanjay_s_nair
    SANJAY S NAIR (@sanjay_s_nair) reported from Sholinganallur, Tamil Nadu

    @JioCare Thank you Nikita, However who is owning this activity from Jio ? I want Jio to handle this end to end to resolve this quickly cos i don't want to get my productivity impacted - I Pay you on time to and its responsibility to provide the service end to end @reliancejio @JioCare

  • JudeSannith24
    Jude Sannith (@JudeSannith24) reported from Chennai, Tamil Nadu

    Hi @reliancejio there's something seriously wrong with my WiFi. Every device is able to connect seamlessly except the Mi TV stick in my room. Problem started ever since i renewed subscription a few days ago. Please help?

  • Hariprasad_2511
    Hariprasad R (@Hariprasad_2511) reported from Chennai, Tamil Nadu

    @JioCare it's been three days since my jio fibre has lost its connection. Every service engineer is coming and not taking any actions. It's very frustrating to me. Some times thought of to change the network. It's been happening frequently. Kindly take the necessary action.

  • santha195
    சாந்த சேகரன் (@santha195) reported from Villivākkam, Tamil Nadu

    @JioCare @reliancejio I have Complaint already network issue frustration in my area. Still same issue. No improvement Pin code 600 076.

  • mailtohabib
    AbuMaryam (@mailtohabib) reported from Chennai, Tamil Nadu

    @JioFiber @JioCare I was using JioFiber connection. When I raised a request for shifting connection I was told that it was not available in the location. But JioFiber is available in the location. Would you not try to retain a customer?

  • masilaarul
    Immanuel Jebastin M (@masilaarul) reported from Sholinganallur, Tamil Nadu

    @JioCare @gone_lavan Don't give false statement to the customer

  • knvnair
    knv nair (@knvnair) reported from Chennai, Tamil Nadu

    @reliancejio i am unable to get status of my jio wifi router 8838155369 . Customer care advisors were not helpful. I wish to recharge. Please advise

  • khnaveen
    khnaveen (@khnaveen) reported from Chennai, Tamil Nadu

    @JioCare Your engineer visited and advised me to go in for cancellation process.the guy mobile number is 9841353507..he said due to long distance wiring he cannot rectify the issue..now I request you to take action against the guy who cheated me and made me to take the connection..

  • write2bhoopathy
    Bhoopathy Dharmaling (@write2bhoopathy) reported from Chennai, Tamil Nadu

    @JioCare 1/2 or more. But still customer from jio telling that will back in 24hrs. Are we fool's? Pls provide proper update about back to normal.

  • abhirajput1999a
    Abhijeet Singh Rajput (@abhirajput1999a) reported from Chennai, Tamil Nadu

    7982605670 @reliancejio Team Your very bad condition of the network,Dear Team Request you to fix the network problem as soon as possible,

  • mohitlodha91
    MOHIT M LODHA JAIN (@mohitlodha91) reported from Sembiyam, Tamil Nadu

    Very bad service @JioFiberChennai it is nt working from past 5 days n service engineer visit Beware of @reliancejio don't buy jiofiber service very bad service

  • MdSalam55551323
    Md Salamat Ansari (@MdSalam55551323) reported from Sembiyam, Tamil Nadu

    @JioCare But I do not want such rest, it is very bad, suppose if an emergency call is to be made, then first it speaks for 1 minute, then after that the call will take place, then when will I talk @reliancejio #MukeshAmbani

  • manisha03isha
    Manisha jain (@manisha03isha) reported from Saidapet, Tamil Nadu

    @JioCare , @reliancejio It’s request to train your staff before Deploying at stores and Pls choose some professional staff .The staff at Jio mint street ,sowcarpet ,Chennai doesn’t have work knowledge and they talks so rudely with the customer .Worst experience ,poor service

  • abhirajput1999a
    Abhijeet Singh Rajput (@abhirajput1999a) reported from Chennai, Tamil Nadu

    7982605670 @reliancejio Team Your very bad condition of the network,Dear Team Request you to fix the network problem as soon as possible,

  • parasnew7
    paras jain (@parasnew7) reported from Sembiyam, Tamil Nadu

    @JioCare Not able to browse no network red light blinking

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • debayanBolchi
    Debayan Das (@debayanBolchi) reported

    @JioCare What kind of behaviour towards customer is this? Constantly, I am complaining and you guys nor responding with proper solution. Should I connect with my legal team?

  • dhritiawakened
    Dhriti (@dhritiawakened) reported

    Worst customer care services ever @reliancejio!!!!

  • AKChandra
    Akhilesh Chandra (@AKChandra) reported

    @JioCare, I am facing repeated connectivity issues with my Jio Fiber connection at home. Despite raising 3 complaints in last 10 days, the problem still persists. The internet frequently disconnects, causing significant inconvenience. #JioFiber #CustomerService #InternetIssue

  • kabir_muzamil
    Muzamil Kabir (@kabir_muzamil) reported

    @JioCare I expect a real resolution, not just a show of engagement.

  • Nick_N_Shah
    nick (@Nick_N_Shah) reported

    @JioCare Kavita, * give me SR name you got this details from. * UTR meaning? Was sent to which email? No junk or regular got any utr. * 750 is not 1500/2500 I can't access any jiofiber SR so to challenge them, I will need you guys help to questioning I can bring it on phone.

  • 29Pranav06
    Pranav Malhotra (@29Pranav06) reported

    @JioCare Same message again and again and again, stupid automated messages are not solving my problem, the engineer or someone needs to call and confirm the timeline, earlier it was 1 PM, then 3 PM then 7 PM and now no timeline.....it's been 48 hours + @reliancejio @JioCare

  • mrnomadwanderer
    Abhishek Samant | अभिषेक सामंत 🇮🇳 (@mrnomadwanderer) reported

    Fiber servic is down since afternoon. MyJio app is hopeless and there's no way to complain about this. Only info I got from your toll free number is a recorded voice saying that there is a network issue at my location. No further updates. Fix this @JioCare

  • neerajalia
    Neeraj Alia (@neerajalia) reported

    @JioCare Out internet has been down for 7 DAYS. SR0002LR4XQ ON HOLD, RESCHEULED. No visit, no resolution , no information. Have tried calling jiocare , usual pre canned responses, mailed , no response. Pathetic. Unresponsive . No care jio care Respond here . Care.....

  • cutesishubi
    Shubhra Chandrani (@cutesishubi) reported

    @JioCare Raised an issue here, emailed your official ID too. All I got back was a copy-paste “regret the inconvenience, DM us your details” ,then silence. No technician call, no follow-up, no resolution. Says a lot about how seriously customer complaints are actually taken here

  • TheTJ69
    👑🍟Lord Potato🍟👑 (@TheTJ69) reported

    @JioCare @reliancejio There’s huge net speed issue at my place. I have tried calling customer care and chats too. But there is response from Jio CC. I had changed my plan from 30mbps to 100mbps but since I have changed the plan speed is not even near 10mbps.