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Reliance Jio

Reliance Jio Outage Report in Saint Thomas Mount, Kancheepuram, Tamil Nadu

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Saint Thomas Mount, Tamil Nadu

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Saint Thomas Mount, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Reliance Jio

Reliance Jio is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 60% Internet (60%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map Near Saint Thomas Mount, Tamil Nadu

The most recent Reliance Jio outage reports came from the following cities: Chennai, and Tiruvānmiyūr.

CityProblem TypeReport Time
Chennai Internet 1 day ago
Chennai Wi-fi 3 days ago
Chennai Internet 3 days ago
Chennai Phone 5 days ago
Chennai Wi-fi 6 days ago
Chennai Internet 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Saint Thomas Mount, Tamil Nadu

Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:

  • cguruprasathmca
    Chitrakudian (@cguruprasathmca) reported from Sholinganallur, Tamil Nadu

    @JioCare Out of 6, 3 days internet not working in this billing cycle. Really uncomfortable with jio fiber. Lets think about during work from home, without internet how can i manage.

  • nishanthvel
    Nishanth (@nishanthvel) reported from Sholinganallur, Tamil Nadu

    @JioCare One among customer of named Nishanthvel(8668044290) Very poor signal strength, network work for calling and internet in below mentioned address SL LUMAX LTD G-15, SIPCOT INDUSTRIAL PARK,IRUNGATTUKOTTAI,,SRIPERUMBUDUR, Sriperumbudur-602 105.,Tamil Nadu,INDIA.

  • Vickii_Kuttan
    V I C K I I (@Vickii_Kuttan) reported from Chennai, Tamil Nadu

    @reliancejio @JioCare Today I made a recharge for 499, unfortunately in that voice is not available, so I want jio's support to change my plan !!!

  • idpacVarghese
    Mister “D” (@idpacVarghese) reported from Chennai, Tamil Nadu

    @JioCare On what grounds was the issue resolved issue is not fixed or the agent came home

  • kunaltater_07
    KUNAL (@kunaltater_07) reported from Sembiyam, Tamil Nadu

    Is there any option of landline portability? I can't change my number but want to change the network provider? @ITS_MoC @DoT_India @reliancejio Request to help us get out of this mess. Phone number: 044-42624855

  • remoworld
    Nagaraj (@remoworld) reported from Chennai, Tamil Nadu

    @JioCare jio fiber not working help, outer box damaged

  • cguruprasathmca
    Chitrakudian (@cguruprasathmca) reported from Sholinganallur, Tamil Nadu

    @JioCare Issue resolved. But, again my internet is not working since yesterday morning SR000012FMG3. Kindly fix the issue permanently or guide me how to cancel my jiofiber connection. Such a waste of money and getting frustrated during work from home timings.

  • saro2101
    sathya (@saro2101) reported from Sholinganallur, Tamil Nadu

    @JioCare paid jiofiber on 2nd Oct,installation done on 4/10, but still Internet connection not activated, several follow up with sales & engineer team, nothing happened, customer service number not working, live chat not connecting, no proper reply for email, worst ever service.

  • srin2088
    Srinivas (@srin2088) reported from Chennai, Tamil Nadu

    @JioCare My jio fiber connection has been down for 3 days and there’s no response at the customer care number

  • mitul_shah2000
    Mitul Shah (@mitul_shah2000) reported from Chennai, Tamil Nadu

    @JioCare By when can I expect a resolution???

  • ramnarayananram
    Ramnarayanan (@ramnarayananram) reported from Sholinganallur, Tamil Nadu

    @JioCare what is the issue. I am from Chennai. From morning Jio wifi is not working. Neither I could talk to customer care.

  • balatheleader
    Angel's Father (@balatheleader) reported from Sholinganallur, Tamil Nadu

    @JioCare jiofiber internet is not working since last 2 days. Already raised a complaint regarding this and appointment fixed at my premises by yesterday 2-4pm,but no show,again i called your CC, they are telling person will come on 27th oct?? Seriously? 20 days? Even in chennai?

  • CFC_KAKE
    KAKE (@CFC_KAKE) reported from Chennai, Tamil Nadu

    @JioCare what happened? I am in Chennai no data network 🤦 Live streaming loading loading and loading 😤

  • idpacVarghese
    Mister “D” (@idpacVarghese) reported from Chennai, Tamil Nadu

    @reliancejio @JioCare is anyone of you cowards there #pathetic customer service what’s my cancellation status frauds

  • sureshthts
    Suresh K Rajagopal (@sureshthts) reported from Sholinganallur, Tamil Nadu

    @JioCare @reliancejio Internet again down for 2 days, 2nd outage in 2 months, no response, no updates SR 000012F3QD

  • lacyrace
    P.Muthukumar (@lacyrace) reported from Chennai, Tamil Nadu

    @JioCare Hi, my jio fibernet suddenly stops working, red light is blinking. Please help me asap. I have to do office work in the morning.

  • Sairvg1
    Sairvg (@Sairvg1) reported from Chennai, Tamil Nadu

    @JioCare Your service request number is SR000012FA19. You will receive an update by 30/09/2020 To check the status of your service 😭72 hours no fiber net at residence

  • balatheleader
    Angel's Father (@balatheleader) reported from Sholinganallur, Tamil Nadu

    @JioCare jiofiber internet was not working since last 2 days. Already raised a complaint regarding this and appointment fixed at my premises by yesterday 2-4pm,but no show,again i called your CC, they are telling person will come on 27th oct?? Seriously? 20 days? Even in chennai?

  • ramnarayananram
    Ramnarayanan (@ramnarayananram) reported from Sholinganallur, Tamil Nadu

    @reliancejio @JioCare what is the issue. I am from Chennai. From morning Jio wifi is not working. Neither I could talk to customer care.

  • saro2101
    sathya (@saro2101) reported from Sholinganallur, Tamil Nadu

    @JioCare +914479691511 Got connection on 2/10/2020 , still not activated, after several follow up with sales team & engineer team, still now query is not resolved, i am really fed up with the service in initial stage itself, think i need to cancel the connection & get the refund

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • AmitYadav9397
    Amit Yadav (@AmitYadav9397) reported

    @JioCare I rigester fiver connection with order no. NO0000HDCV46 and i got installation date of 19-5-2021 and time slot 13:00pm. waiting for the installation. Engineer from morning .now its give next time slot for 18:30 after some time time change to 20:30. Worst service

  • roamer91
    roamer@91 (@roamer91) reported

    @JioCare @imSurya1709 @JioCare Team, 20kbps speed. Requested multiple times to solve the issue. Pending.... What's ur say on this...?

  • nitishnishu
    Nitish Malhotra (@nitishnishu) reported

    @reliancejio what a bullshit . I Recharge my fibre account yesterday at 09:06 Pm by Rs.1178.82 to get prime subscription and my trial get over today at 02:46 PM and now when i am trying to access this prime subscription it is is not working

  • PulakBi69570876
    Pulak Biswas (@PulakBi69570876) reported

    @JioCare I facing that the problem without using such accessories

  • mkpuskarna
    मनोज कुमार व्यास (@mkpuskarna) reported

    @JioCare @reliancejio Here in our village last 2 days no network. Due to syclone. But now its normal whether but still not started network. Please resume network as soon as possible. Village Nenpur Taluk Mahemdabad Dist Kheda pin code 387130 mob no 9429326625

  • AaSamyakjain179
    samyak (@AaSamyakjain179) reported

    @JioCare Hello friends, today I am sharing my review related to jio network. I experienced worst network in my life because . He take security amount. after that I have close connection. but He didn't have capacity to response. approx. 3 year completed

  • KshamaShroff
    क्षमा 🇮🇳ツ🇮🇳 (@KshamaShroff) reported

    @JioCare my WiFi line has been down since 3 days, solve the storm in Mumbai.. When do you think services will restore?? @JioChat

  • insaniyana
    Paneer Offends Me (@insaniyana) reported

    Wow @JioCare is literally the worst. My fiber network has not been working for 3 days straight and I've had no response from them. PS: I got my connection 4 days ago.

  • parihar4896
    Abhishek Parihar (@parihar4896) reported

    @JioCare ,i have a postpaid plan and you generated an incorrect bill,after i have complaint about that i was promised to get a new bill but still i got the incorrect bill and my services are going to stop,i called on jiocare 20 times but no one receives the call,wprst service jio

  • jeetendra0911
    Jeetendra Yadav (@jeetendra0911) reported

    @reliancejio Hey! i have facing calling issue since two days...can you please check and fix asap...your customer care number always busy...