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Reliance Jio

Reliance Jio outages and service status in Saint Thomas Mount, Tamil Nadu

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Saint Thomas Mount, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 13, 7:19 AM GMT+5:30.
  • 84% Internet (84%)
  • 9% Wi-fi (9%)
  • 3% Total Blackout (3%)
  • 3% Phone (3%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Saint Thomas Mount, Tamil Nadu

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Saint Thomas Mount, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 13: Problems at Reliance Jio

Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Saint Thomas Mount, Tamil Nadu

The most recent Reliance Jio outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Internet 6 hours ago
Chennai Wi-fi 19 hours ago
Chennai Internet 2 days ago
Chennai Internet 2 days ago
Chennai Internet 3 days ago
Chennai Internet 3 days ago

Nearby cities with recent reports

Chennai

11 recent signals

6 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Saint Thomas Mount, Tamil Nadu

Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:

  • gautamtextile69
    Gautam Textile (@gautamtextile69) reported from Chennai, Tamil Nadu

    @JioCare these days we are not able to communicate via your network. Even with wifi calling feature there is a lot of frequent disconnections. Even in prime business areas

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare now the engineer came and said there is a issue in the pole and they will raise complaint with their O&M team. Not sure when they will act on the compt. Record breaking turn around time by Jio to identify the issue (aldy 6 days). Now I need to wait for other team to act

  • sriganeshr
    Sriganesh Raman (@sriganeshr) reported from Sholinganallur, Tamil Nadu

    @Prashan24930154 Oh shucks. I was ok with @JioCare @reliancejio but in the last one month this is the second incident. I hope I'm not forced to change service provider.

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare team I had recharged my jio in the month of aug. But almost for 8 continuous days I had network issue. Fault at your end later rectified. My question is since I have not used for 8 days because of your fault, will you extend my due date in sep? Ac no 91 4479677164

  • cyrusjoelcj
    Cyrus joel (@cyrusjoelcj) reported from Chennai, Tamil Nadu

    @JioCare Still the issue not resolved my neighbours are using internet service from jio except me! Kindly make fast this is the fourth the that I have not access the internet! Such a pathetic service yar!

  • Aravind88001838
    Aravind (@Aravind88001838) reported from Sembiyam, Tamil Nadu

    @JioCare From eve trying to connect to your customer care jiofibre is down from eve. Not even a response.

  • sushilkumar1303
    ๐•พ๐–š๐–˜๐–๐–Ž๐–‘ ๐•ถ๐–š๐–’๐–†๐–— (@sushilkumar1303) reported from Chennai, Tamil Nadu

    What is happening?! please slove the issue asap... holiday man come on... @JioCare @reliancejio #Jioserverdown

  • yaztheman090
    Yaz Moorthy (@yaztheman090) reported from Sholinganallur, Tamil Nadu

    @JioCare Thank you all for support provided. I decided to cancel subscription and go with @airtelindia. No offense but the support provided was pathetic. I have been patient enough but no point in waiting more than 72 hours without resolution. This should not be repated in future.

  • abhirajput1999a
    Abhijeet Singh Rajput (@abhirajput1999a) reported from Sholinganallur, Tamil Nadu

    7982605670 @reliancejio You internet speed worst now days. Don't expect like this.

  • Im_Stalin
    Stalin Arputharaj (@Im_Stalin) reported from Sholinganallur, Tamil Nadu

    @JioCare please check recently I'm facing so much network issue... And my no .is not receiving calls n making calls

  • sumanmohanty
    Suman Mohanty (@sumanmohanty) reported from Chennai, Tamil Nadu

    @reliancejio facing intermittent network issues recently. Unable to make or receive calls or use mobile data from phone. VoLTE not functioning for SIM. Already changed SIM and activated again. Plz resolve this issue.

  • sriganeshr
    Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu

    @JioCare Raised a complaint yesterday for internet being down. Technicians were supposed to come between 11 and 12 noon. But no one called. No one has come.

  • khnaveen
    khnaveen (@khnaveen) reported from Chennai, Tamil Nadu

    @JioCare Dear Murali, I understand your concern regarding cancellation and refund of security deposit. Sir, as I checked cancellation request was closed without any action (SR00001FZ4SM, SR00001G1Y3J). Without my consent and action how can your people close the cancel issue

  • masilaarul
    Immanuel Jebastin M (@masilaarul) reported from Sholinganallur, Tamil Nadu

    @JioCare @gone_lavan Don't give false statement to the customer

  • oh_apidiya
    oh apidiya (@oh_apidiya) reported from Keranaipudchcheri, Tamil Nadu

    Moved to @JioCare from @Airtel_Presence. Reason: Airtel does not support prepaid esim in smart watches. Was an Airtel patron for more than a decade.

  • mytrip2000
    Sushil Kumar (@mytrip2000) reported from Sembiyam, Tamil Nadu

    @JioCare @JioFiberChennai Pathetic service from JIO, itโ€™s been a week and the JIO fiber issue not yet resolved even after repeated complaints, emails, calls & chats. Complaints are closed even before itโ€™s resolved. SR00001DG9TM, SR00001D3C4Y, SR00001D4304, SR00001DF4MJ.

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare not sure what kind of approval required to get the power supply in the new pole and when my connectivity will be restored. 4 connection in my flat is having issue. I know no resolution will be provided by your team. I will get standard reply, we are looking into it

  • akshayjain0202
    akshay Jain (@akshayjain0202) reported from Sembiyam, Tamil Nadu

    @JioCare @vyasaadit Dont join . Its an scam . My jiofiber refund not yet received it as been 4 months. In this 4 months these people asked 10 times to give some time . But they dont even look after the issue . Myself begging to these guys for my money and they dont even care . Its an pure scam .

  • AarudhraaSundar
    Aarudhraa Sundar (@AarudhraaSundar) reported from Saidapet, Tamil Nadu

    @JioCare @reliancejio @MukeshAmbaniOf shameless culprits is Jio care team, without reading mail/knowing customer name, just replying ie compensation is nt possible, who asked? Urs sales person/team mistake,let them pay from ther pockets. Mr.peddada venkatesh has replied

  • knvnair
    knv nair (@knvnair) reported from Chennai, Tamil Nadu

    @reliancejio i am unable to get status of my jio wifi router 8838155369 . Customer care advisors were not helpful. I wish to recharge. Please advise

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Vijaykavins
    Vijayakumar Subram (@Vijaykavins) reported

    @JioCare Please resolve the issue ASAP

  • Wasimak72436966
    @iamsrkian Raj (@Wasimak72436966) reported

    @JioCare @reliancejio My JioFiber issue has been unresolved despite multiple complaints and emails. Google/Amazon work, but Flipkart, Uber Driver, Myntra, X & several other services donโ€™t work on JioFiber.Please escalate this to your technical/network team and resolve it urgently

  • sramhandle
    S Ramachandran (@sramhandle) reported

    @trramesh @JioCare Haha... you are blessed... someone came on the call. Jio customer service is the worst I have ever experienced. When the problem is unresolved, they put IVR system in the front. When you are tired of trying everything, then these jokers attend to it.

  • RaviAKP
    Ravi.AKP (@RaviAKP) reported

    @reliancejio @JioCare disaster customer care support and everything linked to bot support . There is no human interaction service to talk and explain our issue

  • itisthatdas
    Debojyoti Das (@itisthatdas) reported

    @JioCare @reliancejio I have raised multiple requests through customer care calls/application but thereโ€™s no actual update. The service has become severely poor and the issue I have been facing for multiple days regarding wifi connectivity is still unresolved. Very disappointed.

  • dhanjitchowdhry
    Dhanjit Chowdhury (@dhanjitchowdhry) reported

    @JioCare Shut up you're the most liar company I ever seen , you can just increase your packs price but not service

  • berry_jai
    Jai Berry (@berry_jai) reported

    Day 10 of false promises by @JioCare @reliancejio and nothing done about the no internet complaint Escalations only meet false closure reports Such a pain

  • chaitalimallic1
    chaitali mallick (@chaitalimallic1) reported

    @IndianTechGuide Don't you know most of Indians are ether middle class or poor n using phone n internet is mandatory coz everything is connected with phone.there is no healthy competition in market,you are shamelessly taking advantage of the situation, aren't you @airtelindia @reliancejio

  • TheDarkDevil772
    Shoeb (@TheDarkDevil772) reported

    @JioCare Dear JioFiber @JioCare It's already August 13, 2026, and no engineer visited my location I coordinated with your local representative regarding the installation,theyย  told me that my building ID had been deleted. Whether this is an issue on your end or your representative's,?

  • rithik_09
    Rithik Mahajan (@rithik_09) reported

    @JioCare So is it my problem or jios problem? Is there a resolution or should i keep waiting?