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Reliance Jio

Reliance Jio outages and service status in Saint Thomas Mount, Tamil Nadu

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Saint Thomas Mount, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jun 9, 9:04 PM GMT+5:30.
  • 68% Internet (68%)
  • 21% Wi-fi (21%)
  • 12% Phone (12%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Saint Thomas Mount, Tamil Nadu

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Saint Thomas Mount, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 10: Problems at Reliance Jio

Reliance Jio is having issues since 03:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Saint Thomas Mount, Tamil Nadu

The most recent Reliance Jio outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Internet 1 day ago
Chennai Wi-fi 2 days ago
Chennai Internet 2 days ago
Chennai Internet 2 days ago
Chennai Phone 3 days ago
Chennai Internet 5 days ago

Nearby cities with recent reports

Chennai

7 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Saint Thomas Mount, Tamil Nadu

Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare now the engineer came and said there is a issue in the pole and they will raise complaint with their O&M team. Not sure when they will act on the compt. Record breaking turn around time by Jio to identify the issue (aldy 6 days). Now I need to wait for other team to act

  • abhirajput1999a
    Abhijeet Singh Rajput (@abhirajput1999a) reported from Chennai, Tamil Nadu

    7982605670 @reliancejio Team Your very bad condition of the network!! Dear Tim Request you to fix the network problem as soon as possible

  • yaztheman090
    Yaz Moorthy (@yaztheman090) reported from Sholinganallur, Tamil Nadu

    Unfortunately my issue remains unresolved from last Thursday. Eventually I am cancelling my subscription and opting out from Jio. Once again no offense to you all here but it is the pathetic support I received. @JioCare @JioFiberChennai @reliancejio

  • sriganeshr
    Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu

    @JioCare Raised a complaint yesterday for internet being down. Technicians were supposed to come between 11 and 12 noon. But no one called. No one has come.

  • gmohanakrishnan
    Mohanakrishnan G (@gmohanakrishnan) reported from Sembiyam, Tamil Nadu

    Hey @JioCare - Service Request Number SR00001B80GG for your JioFiber - Internet not working for 10 days now. Horrible! How can I get the amount waived off for 10 days because I’ve not used your connection. We are working from home! @UfterYou

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare if there is a issue with the jio pole, your service engineer said that I need to raise relocation request so that they change my network connection to another pole within the street. Pls confirm whether do I need to raise a relocation request

  • yaztheman090
    Yaz Moorthy (@yaztheman090) reported from Sholinganallur, Tamil Nadu

    @JioCare I got this strange text message. With reference to Service Request Number SR00001BCO8V, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number +914479697446 is on hold as our Jio service engineer did not get access to your premises.

  • knvnair
    knv nair (@knvnair) reported from Chennai, Tamil Nadu

    @reliancejio i am unable to get status of my jio wifi router 8838155369 . Customer care advisors were not helpful. I wish to recharge. Please advise

  • oh_apidiya
    oh apidiya (@oh_apidiya) reported from Keranaipudchcheri, Tamil Nadu

    Moved to @JioCare from @Airtel_Presence. Reason: Airtel does not support prepaid esim in smart watches. Was an Airtel patron for more than a decade.

  • sanjay_s_nair
    SANJAY S NAIR (@sanjay_s_nair) reported from Sholinganallur, Tamil Nadu

    @JioCare Thank you Nikita, However who is owning this activity from Jio ? I want Jio to handle this end to end to resolve this quickly cos i don't want to get my productivity impacted - I Pay you on time to and its responsibility to provide the service end to end @reliancejio @JioCare

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare team I had recharged my jio in the month of aug. But almost for 8 continuous days I had network issue. Fault at your end later rectified. My question is since I have not used for 8 days because of your fault, will you extend my due date in sep? Ac no 91 4479677164

  • H_Tripathi1906
    Harshit Tripathi (@H_Tripathi1906) reported from Chennai, Tamil Nadu

    @RelianceDigital @reliancejio @JioCare You are trying to fool the customer by not solving their problems.I purchased jio phone of worth 2124rs with 2 years unlimited plan but after 1 month the plan is over no plan is showing and customer care they are just simply cutting the call

  • NSathreyan
    Nidhya (@NSathreyan) reported from Sholinganallur, Tamil Nadu

    @JioCare @reliancejio Internet was down and it was reported on Mar 25, 8 AM assured it would be fixed in next 24 hrs. After 72 hrs still waiting for fix. We have reported multiple channels but no one care about customer service. Thank you giving such valuable service. #Jio

  • DisneyThomasJ
    Disney Thomas (@DisneyThomasJ) reported from Chennai, Tamil Nadu

    @reliancejio Connection for me only in my apartment down for last 6 days and 4th time in a year. Ticket raised too on 10th dec SR00001FVNKR. No response yet. Called for disconnecting the connection says no refund as per jio policy because it's customer fault that he paid. Chor

  • write2bhoopathy
    Bhoopathy Dharmaling (@write2bhoopathy) reported from Chennai, Tamil Nadu

    @JioCare 1/2 or more. But still customer from jio telling that will back in 24hrs. Are we fool's? Pls provide proper update about back to normal.

  • abhirajput1999a
    Abhijeet Singh Rajput (@abhirajput1999a) reported from Sholinganallur, Tamil Nadu

    7982605670 @reliancejio You internet speed worst now days. Don't expect like this.

  • kiranmehta_2022
    Kiran Mehta (@kiranmehta_2022) reported from Chennai, Tamil Nadu

    @VittalGopal @Airtel_Presence @JioCare We never want to disappoint our customers, Kiran. Please be informed that the charges levied on your account are legitimate. Thank you, Prabjoyt.. Ptabjoyt can you explain how it's legitimate when I pay the payment on 12th jan 2020 and this

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare not sure what kind of approval required to get the power supply in the new pole and when my connectivity will be restored. 4 connection in my flat is having issue. I know no resolution will be provided by your team. I will get standard reply, we are looking into it

  • iukvillan
    U D A Y (@iukvillan) reported from Sholinganallur, Tamil Nadu

    @reliancejio I applied for esim activation and it successful converted into esim from physical sim but I can’t see any esim network in my iPhone

  • rsridharan49
    திருநாகேசுவரத்தான் (@rsridharan49) reported from Chennai, Tamil Nadu

    @JioCare I recharged for my jio no.8610046559 today for rs.395 plan thru paytm UPI no.134128129695. But still my sim do not work. Pl look into the problem and see that sim is activated.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Satya0296
    Satyajit rath (@Satya0296) reported

    @JioCare @JioCare I posted yesterday but still no installation. Now the service ticket you created is also closed without any resolution. This is highly unprofessional. I have waited around 20 days with daily follow-ups. Please cancel my order immediately and initiate the full refund.

  • RamSNarayan
    RSN (@RamSNarayan) reported

    @JioCare @airtelindia this is the 4th consecutive day wifi is down for more for the whole day in a complete region in Bangalore. I need refund for the payment I did because I paid for 30 days and moreover, the work is also affected

  • MayankVikki
    Mayank Singh Rathore (@MayankVikki) reported

    @reliancejio @JioCare I had placed for a Jio sim almost 2 weeks back. So, far have not received the sim. I had called up almost 5-6 times ans every time the same message I heard , we are sport , your case is open , we will look into it. Please help

  • Divyanshu0811
    दिव्यांशु शेखर (@Divyanshu0811) reported

    Hi @JioCare, My Jio SIM number got deactivated because I could not recharge on time. I need help to reactivate the number since it is linked to banking and OTP services. DM open for details.

  • rsingh033023
    Ravi Singh (@rsingh033023) reported

    @RIL_Updates Waiting for an update, it seems @reliancejio & @JioCare have become incompetent for solving the customer complaint. Real world #scammers #cheater #fraud

  • dasharath95107
    Dasharath Shah (@dasharath95107) reported

    @JioCare Please provide customer support number or call back

  • sidieeie
    Siddharth Chhajed (@sidieeie) reported

    @JioCare This is my follow-up after repeated complaints and no resolution. ₹799 was debited on 18 May 2026 for a Jio prepaid recharge, but the recharge was never activated and does not appear anywhere in my Jio recharge history.

  • sidieeie
    Siddharth Chhajed (@sidieeie) reported

    Escalating this publicly as private support channels have failed to provide any resolution. #JioCare #CustomerService #ConsumerRights

  • jaggirocks83
    S.Jagdish rao (@jaggirocks83) reported

    @JioCare I have a jio fiber connection Jio Dispute of my several reschedule & raised service request your service Engineer didn't visited my home & solve the issue but still I tried to visit your local office there I visited mr. Dhiraj who is service Engineers head/incharge

  • Aksin_sin
    Akash Singh (@Aksin_sin) reported

    @JioCare @JioCare @jio_fiber My JioFiber connection in Malad East, Mumbai has been down since last Saturday, and the issue is still unresolved. It's been several days without internet, causing major inconvenience. Please prioritize this issue and restore the service at the earliest.