Reliance Jio Outage Report in Saint Thomas Mount, Kancheepuram, Tamil Nadu
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Saint Thomas Mount, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Saint Thomas Mount, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at Reliance Jio
Reliance Jio is having issues since 11:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (61%)
- Wi-fi (15%)
- Phone (12%)
- Total Blackout (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map Near Saint Thomas Mount, Tamil Nadu
The most recent Reliance Jio outage reports came from the following cities: Chennai, and Tiruvānmiyūr.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 1 day ago |
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Phone | 2 days ago |
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Internet | 5 days ago |
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Internet | 5 days ago |
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Internet | 6 days ago |
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Wi-fi | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Saint Thomas Mount, Tamil Nadu
Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:
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SKA DhirajSabharwal (@dhirajsabharwal) reported from Sholinganallur, Tamil Nadu@imthepk @airtelindia @reliancejio Pathetic network
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M ARVIND KUMAR JAIN (@risinisi) reported from Sembiyam, Tamil Nadu@JioCare Good Morning! Registered mobile no. 9381224466, Called customer care several times, mailed too, but found no solution.
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akbar (@akbarams1) reported from Chennai, Tamil Nadu@JioCare @reliancejio @JioFiberChennai worst service from Jio fibernet .tried multiple times with customer care from yesterday morning but no one supported me to solve internet issue.SRno. is SR000016EDBJ.pls help to sort out or disconnect the service atleast will go for others
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SANJAY S NAIR (@sanjay_s_nair) reported from Sholinganallur, Tamil Nadu@JioCare How long do you guys need to check the issue ??? .. So its been 24 hours im out of service and will i be extended the validity for oneday ???
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Sindhuja Janakiraman (@Sinjaa08) reported from Saidapet, Tamil Nadu@JioCare You're the worst customer care I've come across. There's been no response even after our repeated calls and messages on our malfunctioning #JioFibre
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akbar (@akbarams1) reported from Chennai, Tamil Nadu@JioFiberChennai @reliancejio @JioCare poor service from Jio fibernet , tried multiple times with customer care from morning internet not working but no one supported me to solve internet issue ,service request number is SR000016EDBJ.pls help my work got stuck up, urgent help
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INBA RAJA (@INBA_123) reported from Sholinganallur, Tamil Nadu@reliancejio @JioCare I don’t understand logic when customer care person told with Jio WiFi you can watch prime, hotstar if you have own account subscriptions.
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muthu (@mercedesgmk) reported from Saidapet, Tamil Nadu@JioCare @reliancejio I didn't receive any support from you other than sending a template, do you have any plan to support on this issue?
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SANJAY S NAIR (@sanjay_s_nair) reported from Sholinganallur, Tamil Nadu@JioCare 4479625401 is my ID and SR SR000015N7PR - Please check why this is taking so long to fix - We are in Work from Home Model and internet plays a main role, Kindly check this at earliest and advise me please Call - 9790834554 @reliancejio @JioMart_Support
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Suveen (@Suveen_) reported from Saidapet, Tamil Nadu@JioCare What's happening here? No updates and no progress. The main pole has issues. There is 3 house affected in my building. And I can't be wasting my day sitting at home waiting for Jio. You guys don't pay me. My time is my money....
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Suveen (@Suveen_) reported from Saidapet, Tamil Nadu1. Why will the service request close saying it been resolved, when it not resolved? 2. Since its old request is close, the new one will take another 24 time to resolve.... I mean this can go on... Can any manager or some in charge get on this and call me. @JioCare @reliancejio
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Sindhuja Janakiraman (@Sinjaa08) reported from Saidapet, Tamil Nadu@JioCare I called your customer care atleast 10 times over the last four days regarding my wifi not working. It's still not resolved and your customer service keeps promising to do it the same/next day but no action yet. We're all working from home, please do something soon
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Jamuna Sriram (@SriramJamuna) reported from Chennai, Tamil Nadu@JioCare calls are not going and internet is not working. Fix this asap. (Royapettah, Chennai)
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Vij@y@***@r.G (@kewisvijay) reported from Sembiyam, Tamil Nadu@reliancejio hi Team, I am being following up with team for collecting the device back & initiate refund for the last 1 month. Ther s is no proper response from the customer care team
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M ARVIND KUMAR JAIN (@risinisi) reported from Sembiyam, Tamil Nadu@JioCare Respected sir, Regarding my refund of Jio Fiber connection, availed in Dec 2020, terminated within 30 days of free trail. Neither any one called so far nor any notification from Number 1 network of India, it's Jio Fiber. Please initiate my refund immediately. Thank you
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C.Rajashekaran’s Official Account (@irajashekaran) reported from Saidapet, Tamil Nadu@ACTFibernet I hv paid 1 year Subscription in mrs.R.Lakshmi’s name.Last 72 Hrs,there is No-internet connection & Ur service is very bad.None of ur staffs r responding wt respect.Infact some hv abused my staff & threatened us to surrender #Broadband.FYKI @reliancejio @airtelindia
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muthu (@mercedesgmk) reported from Saidapet, Tamil Nadu@JioCare Change the Twitter handle name.. Remove the CARE from it.. I could suggest something better if you wish.. Damn..
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Vinoth Rathore (@vinothrathore) reported from Sembiyam, Tamil Nadu@JioCare . I recently got jio fibre connection . Very bad connectivity . Problem happened 4 times in 2 months . Can you fix this problem permanently please ?
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Subin (@SubinSelvamuthu) reported from Saidapet, Tamil Nadu@JioCare Hi Sir, We have paid this month data. But past 1 week jio wifi fiber not working in our home. We have raised multiple complaints still it was not yet cleared. Would you please check and revert or please refund our paid money, after all cleared we will recharge later
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VENKATAKRISHNAN S (@vetti24by7) reported from Saidapet, Tamil Nadu@JioCare Sorry for late reply ! I ordered the mesh online. Bull **** customer care in Chennai though !
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Mayank (@Mayank4394) reported@JioCare My internet services are blocked. A complaint was raised at 9 am yesterday. Till last evening, I was told that engineer will visit yesterday, at evening, I was told, engineer will visit today 9-10. Now, I am told that visit will happen today evening. I am HARRASSED.
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Gufran khan (@Gufrank65099694) reported@reliancejio Sir it has been 2 months since our retailer distributor of Ganj Moradabad is neither giving sim nor giving value whenever ask for value sim card says your post is closed sir please help.
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Varun sharma (@varun19sharma) reported@JioCare your service people don't even know how to treat customers. I need to lodge a complaint regarding a guy let me know what is the procedure regarding this. Or are you okay treating customer in a such a bad manner? Pathetic.
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Prateek Kumar (@TheWiseBear_) reported@JioCare my jio Sim has been deactivated on upgrade to eSim for my smart watch. Need immediate support
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prashant ojha (@aspo0019) reported@JioCare This thing already shared with your service team and customer care many times till now and 2 times visit also happened but no resolution and it's 11th day of installation, also you people have activated plan without any internet services, pathetic is least we can say
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Tn20f (@Tn20f) reported@JioCare is there a way to speak to someone in jio. The 1991 contact is bakwaas. I get to speak to a executive while I am on airtel. But porting to jio ..imade a bad decision
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Souvik (@Souvik92008957) reported@JioCare Have sent you the details in private message. Kindly take care. It is not acceptable that you can't restore a service issue in a Metro city in 3 days. Doubtful about the service in tier2 or tier3 cities. Highly disappointing and good reason to switch to other providers. #JioFiber
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leela jee jewels (@Gemology9) reported@JioCare Your team give me 5 msg for schedule uninstall msg but no body is come fake service fake company
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Varun sharma (@varun19sharma) reported@JioCare @jagograhakjago @ConsumerCourt_ pls take some action . It's been a long time but jio customer care is not able to resolve and very poor management and behavior of their employees
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Kishan Agarwal (@agarwalkishan21) reported@JioCare It's been about one week since I applied for relocation of jio-fibre services to my new apartment. Should I wait for another month or change my wifi service provider.