Reliance Jio outages and service status in Saint Thomas Mount, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Saint Thomas Mount, including 2 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received May 8, 10:22 PM GMT+5:30.
- Internet (58%)
- Total Blackout (13%)
- Wi-fi (13%)
- Phone (13%)
- E-mail (3%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Saint Thomas Mount, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Saint Thomas Mount, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 9: Problems at Reliance Jio
Reliance Jio is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Saint Thomas Mount, Tamil Nadu
The most recent Reliance Jio outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
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Phone | 11 hours ago |
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Chennai
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Internet | 12 hours ago |
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Chennai
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Phone | 1 day ago |
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Chennai
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Wi-fi | 2 days ago |
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Chennai
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2 days ago | |
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Chennai
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Internet | 2 days ago |
Nearby cities with recent reports
9 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Saint Thomas Mount, Tamil Nadu
Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:
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mahe 🇮🇳 (@mach2042) reported from Sembiyam, Tamil Nadu@JioCare pathetic service in Periyar nagar Chennai. Internet down in the region for the last 3 days.. No response from thr service team
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Kiran Mehta (@kiranmehta_2022) reported from Chennai, Tamil Nadu@VittalGopal @Airtel_Presence @JioCare We never want to disappoint our customers, Kiran. Please be informed that the charges levied on your account are legitimate. Thank you, Prabjoyt.. Ptabjoyt can you explain how it's legitimate when I pay the payment on 12th jan 2020 and this
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True Detective (@akabhisheklive) reported from Sembiyam, Tamil NaduHello @JioCare @reliancejio I've a jio fiber connection and yesterday due to some issue i'm unable to connect my internet. I've raised a complaint yesterday and the request no is "SR00001CUS3Y" but nobody came to fix the issue. Is this the service you are providing. Disgusting.
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Bharathiraja N (@didobari) reported from Sholinganallur, Tamil NaduI recently ported my wife mobile number from Vi to @reliancejio. Not at all happy about the network coverage. Forget about 4g 5g, there is no signal at Kolapakkam and in particular her school where thousands of teachers use cell phone. We are planning to move out of @reliancejio
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare Again there is no date commitment from your side. Soon means NOTHING for me. If you cannot commit a date it means your team is not confident is managing customer expectation
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Noobie kid (@Noobiekidindia) reported from Chennai, Tamil Nadu@JioCare @reliancejio It's been a week. Till now the installation for jio fiber business connection was not done. We are facing the worst service.
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Jenson (@jensonkalpakkam) reported from Sholinganallur, Tamil Nadu@ShyamDeka @JioCare @JioChat Their action was appreciatable in my complaint.. But still the issue exits, anyhow we where informed of their progress and one day the issue will be solved.
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sriram (@vsriram92) reported from Sholinganallur, Tamil Nadu@JioCare My Jio number is not working from yesterday. Incoming and outgoing calls and SMS are blocked. This is very important number linked to bank account. If there is any theft, then jio will be responsible.
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare team I had recharged my jio in the month of aug. But almost for 8 continuous days I had network issue. Fault at your end later rectified. My question is since I have not used for 8 days because of your fault, will you extend my due date in sep? Ac no 91 4479677164
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Neutral Odisha News (@NeutralOdisha) reported from Sholinganallur, Tamil Nadudue to pathetic 4G speed of @airtelindia, going to port out to @reliancejio. @Airtel_Presence used to be the best network but now the network quality is pathetic, especially the data speed literally sucks and tests ur patience,in 2004 used to get better internet speed in #Airtel
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Akash Gupta (@akashkumar1520) reported from Chennai, Tamil Nadu@reliancejio @JioCare Internet speed is too slow. Tried calling customer care but call is dropping everytime.
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Prabu SP (@Prabu_S_P) reported from Sholinganallur, Tamil NaduJio Fiber is down since 4 PM yesterday (SR00001B7TSC) and frequent disconnection minimum 5 times a week. Jio Fiber is becoming unreliable internet connection in our area. No proper solution. Check on this @JioCare @reliancejio
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Sriganesh Raman (@sriganeshr) reported from Sholinganallur, Tamil Nadu@JioCare 2 days since i raised service ticket for internet being down. Technicians were supposed to come y'day. It's going to be end of the day on day 2 but no sign. Will you guys keep connection on if I delay the payment by a day? Will you compensate for service deficiency?
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᭙ꫝ꠸ꪻꫀꪮρꫀᦔ꠸ꪖ (@whtdvlvtrchnn) reported from Saidapet, Tamil Nadu@reliancejio i request new postpaid sim last month. Till date raised 5 requests via app. No one called me or trying to touch me still. Wonderful support 👏👏👏👏
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Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu@JioCare Raised a complaint yesterday for internet being down. Technicians were supposed to come between 11 and 12 noon. But no one called. No one has come.
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பாலாஜி திருவேங்கடம் (@Baloo_Ji) reported from Chennai, Tamil Nadu@JioCare @SRJ_Twiits Adeii.. First resolve my issue which is pending more than a week..
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திருநாகேசுவரத்தான் (@rsridharan49) reported from Chennai, Tamil Nadu@JioCare I recharged for my jio no.8610046559 today for rs.395 plan thru paytm UPI no.134128129695. But still my sim do not work. Pl look into the problem and see that sim is activated.
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Souvik (@dasgupta_souvik) reported from Chennai, Tamil Nadu@JioCare @JioFiberVoice 24 hrs no internet.Horrible service.Service request raised but no resolution.Your service request number is SR00001ID38W.
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knv nair (@knvnair) reported from Chennai, Tamil Nadu@reliancejio i have a jio wifi router which is prepaid. I wanted to ascertain whether it is active so that i could recharge it. I called all available helpline numbers. After sharing jio number and linked telephone number and explaining my issue, theAdvisors were least helpful.
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Sriganesh Raman (@sriganeshr) reported from Sholinganallur, Tamil Nadu@Prashan24930154 Oh shucks. I was ok with @JioCare @reliancejio but in the last one month this is the second incident. I hope I'm not forced to change service provider.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Bose (@DebashishBose_) reported@reliancejio @JioCare Dear team Jio This has the reference to Complaint Service request no SR000035FAO9 dated 8/5/26 and many earlier requests of frequent breakdown of internet 🛜 connectivity which is persistently occurring. I have also apprised your several service engineers that the problem lies in the junction box as the wires get disconnected due to wind or when other connections are attended to by your technicians. I have been told me that they will change the junction box, which has not been changed yet. And the problem is not yet solved, I along with other residents of this area are also facing the same problem.
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Sanjay Vishwakarma (@sanjayvkarma) reported@JioCare The same statement you guys using that if you have refund , what means that ? I have paid you during booking. I need my refund in my source account. There too many service request created from your end , I don’t know, what you guys doing. @reliancejio , Refund my amount!
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JioCare (@JioCare) reported@starboyhunk1 @jio_fiber @reliancejio Hi, we never want you to feel unheard. Please be assured that your request has already been noted and we are following this up for you & we're working our best to get this fixed as soon as possible - Meenakshi
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Jay Atray (@atray_jay) reported@JioCare Sure I am waiting for the permanent resolution for this.
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somnath (@som_awasare) reported@JioCare It’s been 6+ days without JioFiber services, and there has been no meaningful response from either Jio Care or the Appellate Authority. Not even a single Service Request number has been shared as an acknowledgement.
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DIL-SCOOP 🇮🇳 (@pradeeppal1718) reported@JioCare What a bad service you have, neither your internet is working nor calls are being made. Time to move to another network
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Ghanshyam Deore (@Ghanshy52492936) reported@JioCare @JioCare Problem not yet resolved. Kindly close my jio air fiber connection.
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Dinesh (@Dineshmadhwanij) reported@JioCare @mumbaitales Shireen- Techinician never answered the call and later it was rescheduled 3 days after and when I put request for new connection . Got call in 30 mins. How can we wait for 3 days without internet and without office work. Your service is quick for new connection but worst for old
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sharad (@sharadkcgupta) reported@JioCare since morning Jio Fiber Connection is not working, please tell me what to do?
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Madhav Gandhi (@Maddy786777) reportedIf you’re seeing this on your timeline, take it as a sign: don’t opt for JioFiber. They’re very efficient at taking your money and even more efficient at offering zero help when things go wrong. Day 8, still no resolution. SR: SR00002KYO34 @JioCare