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Reliance Jio

Reliance Jio Outage Report in Pārokāta, Jalpāiguri, West Bengal

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Pārokāta, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Pārokāta, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Reliance Jio

Reliance Jio is having issues since 03:10 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 60% Internet (60%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Pārokāta, West Bengal

Latest outage, problems and issue reports in Pārokāta and nearby locations:

  • soum_sd
    Soumyadip Saha (@soum_sd) reported from Pārokāta, West Bengal

    I'm tired of complaining. Pin-736202, entire area is facing severe issues,the social networks have been flooded with the grievances of people & everybody has the same problem since last week.Till now so satisfactory answer from Jio.I did a mistake in porting into Jio.@JioCare

  • soum_sd
    Soumyadip Saha (@soum_sd) reported from Pārokāta, West Bengal

    @JioCare @reliancejio Again facing network issues ,call drop in area. I just don't understand why you don't work on it. Day by day your services are getting worse . This is Highly disappointing.

  • soum_sd
    Soumyadip Saha (@soum_sd) reported from Pārokāta, West Bengal

    Its really disappointing to see India's No. 1 network @reliancejio on which people relied on is ignoring major issues. No matter how many times customers tweet or mail, nothing happens and the cust. care executives have only a set of answers and nothing else

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • iyappan36187822
    iyappan (@iyappan36187822) reported

    @JioCare When I am specifically asking for an ETA, please provide a clear timeline instead of repeating generic responses. This has been ongoing since 27 March. Need a confirmed resolution time.

  • AnIdeal_
    AnIdea (@AnIdeal_) reported

    Not expecting improvement—just calling this out. If this is the service here, I can’t imagine elsewhere. Good bye @JioCare

  • ShivamVig41569
    Shivam Vig (@ShivamVig41569) reported

    @bikentech @JioCare Not getting any resolution towards my concern they are really very bad at service.... Literally fed up with jio @reliancejio

  • vmadhusudhanan
    Madhusudhanan (@vmadhusudhanan) reported

    @JioCare It has been 4 days and no action. Do you have any respect for the customer or atleast a sense of shame?

  • rajiv_isaac
    rajiv isaac (@rajiv_isaac) reported

    @JioCare @hoeomie Whole day wasted and nobody called or visited for new installation! Horrible service.

  • hoeomie
    Omie (@hoeomie) reported

    @JioCare Brother i am telling you it doesnt matter if the engineer is coming or not , your automated *** isnt getting the point that the engineers cant help me with this only the network backend people can.

  • bankerraver
    Nishchay (@bankerraver) reported

    @JioCare Poor signal reception and download speed.

  • iyappan36187822
    iyappan (@iyappan36187822) reported

    @JioCare Please read my previous messages in the same thread. I have repeatedly asked for an ETA, but I keep receiving the same generic response. Very disappointed. Kindly provide a clear resolution timeline.

  • AnIdeal_
    AnIdea (@AnIdeal_) reported

    @JioCare After 2 days of follow-ups and random excuses, you’ve lost a customer. No engineer contact on the app, no way to track visits, and customer care has zero clarity.

  • dh6xxn
    dh6xxn (@dh6xxn) reported

    Internet down since 12:15 PM — second outage in 2 days. Engineer fixed it yesterday, but issue is back again. Unable to register complaint via call or WhatsApp. Need immediate resolution. @JioCare #JioFiber #CustomerSupport