Reliance Jio outages and service status in Kishanganj, Bihar
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
- Reliance Jio generated 0 outage signals in the last 24 hours around Kishanganj, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kishanganj, Bihar
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kishanganj, Bihar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 20: Problems at Reliance Jio
Reliance Jio is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Reliance Jio Issues Reports Near Kishanganj, Bihar
Latest outage, problems and issue reports in Kishanganj and nearby locations:
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Md Miraj (@mrj_md) reported from Nayānagar, West Bengal@JioCare Internet speed is very low in this particular location tagged below. Kindly fix.
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Abuzar Usmani (@Abuzar508) reported from Kishanganj, Bihar@reliancejio service very poor 4g network but net is very slowly work getting poor service area pin code 855108 and dist Town-kishanganj Bihar
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Ravi Raj (@dhoruasravi) reported from Kishanganj, Bihar@JioCare Provided the same details again and again... awaiting your support rather don't ask me the same details again
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Awanish Anand (@AwanishAwi) reported from Dharmganj, West Bengal@JioCare @reliancejio show me a poorer network than jio. Worst ever service by any telecom network
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Gamer 3000 (@01_AVINASH_) reported from Kishanganj, BiharJio internet is such a pain for citizens of Kishanganj Bihar Download speed 0.5 Kbps and Upload 0.2Kbps ... We should look for better option in area of network providers. I think some other Network will give good coverage. @reliancejio @jiocare @_DigitalIndia
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Akash kumar ramdas (@iamakrd) reported from Kishanganj, Bihar@JioCare @reliancejio Its being more then 2 months Internet speed goes very down here in my location,I thought it will be solved but now its getting worst.. do something
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Avinash Sah (@AvinashSah3) reported from Kishanganj, Bihar@reliancejio @JioCare I'm just sick of internet service in our area. I'm not able to use my internet quota.please check or have to switch
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Ravi Shankar Kumar (@Ravi6875) reported from Kishanganj, Bihar@JioCare Sir, when will jio provide Vonr service
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Athena Gaming (@01_AVINASH_) reported from Kishanganj, Bihar@JioCare No solution by jio at all. I have suggested administration to lose jio and switch to different network like @airtel and @Bsnl they are far better than you and guess what people started switching after lockdown more people will get their MNP done . Thanks for no support @JioCare
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Athena Gaming (@01_AVINASH_) reported from Kishanganj, BiharMy honorable PM Sir @narendramodi ji , You said download @Arogyasetu in phone , we did. But in my area @JioCare is not providing internet properly and our app is keeping on saying that connect to internet. As we requested care to fix it but they are not solving it,Please Help.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Sushil Baghel (@sushilbaghel09) reportedVery pathetic service by @reliancejio JioFiber has been down for 2 days. Complaint already raised, but no technician has visited. Customer care keeps me on hold and disconnects the call. Extremely disappointing service. Please resolve this urgently. @jiocare
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shekhar shivam (@ShekharshivamS) reported@JioCare I already tried it many times but the issue is not resolved, I tried to disconnect from power source and connected back and waited for 30 minutes but still no internet. Kindly schedule a technician visit to check the hardware
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Santhosh Unnithan (@sbunnithan) reported@JioCare airfiber conecton ws activtd on Aug12,from then it hasn't worked properly, opened a SR on 14, it ws only attended after 4days, it was closed thinking issue was resolved only to find that issue was back,hardly within 30mins, opened another ticket on 18& til not attended
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Qurbat (@NandiVishal) reported@JioCare Their is no resolution still no engineer visit
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Itsvishal (@itsvishaltwt) reported@pratik_thakkar @TRAI @JioCare 100 Mb/s internet = 12.5 MB/s download speed never trust on jio because 30Mbps and 100Mbps actually gives same download speed 😭
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प्रशान्त किशोर (@iprashantkishor) reported@JioCare Today is 19 august Stil nobody contact me Worst service @_MukeshAmbani @DoT_India
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Vvikas J Kaklotar (@vvikasjkaklotar) reported@JioCare @reliancejio what is the timelines of "Earliest" in your point of view, 24 hrs, 48 hrs, 10 days, 100 days, 1000 days. Its already more than 8 days I have been complaining with no efforts of resolution from your end
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Vishal chhabra (@Vishalc82119756) reportedSerious escalation regarding unresolved JioFiber service issue and unacceptable conduct by field staff. @reliancejio @JioCare My JioFiber internet has been completely non-functional for the last 10–15 days despite my bill being fully paid. I have raised multiple complaints through MyJio/JioCare. An engineer visited earlier but left without resolving the issue and the complaint was put on hold. I was later told by Jio Customer Care that the engineer had entered a comment stating that I did not provide an OTP. However, no OTP was ever requested from me. When I raised this with Customer Care, I was told that the engineer's comment was incorrect and that action would be taken. A fresh service request was then raised. The same engineer visited again, carrying a replacement box/modem. He said he needed approval from his senior before replacing the equipment. During the call with his senior, I was told that the complaint should be closed even though my internet was still not working. When I requested to speak directly with the senior, he refused to speak with me. The situation became even more concerning when the local head allegedly instructed the engineer to tell me to disconnect my Jio connection and take another company's connection because they could not resolve my issue. This is extremely disappointing treatment of a paying customer. My current Jio service request/reference ID is: SR00003E8DHB The request was raised on 16 August and remains unresolved as of 19 August. I request @reliancejio to urgently investigate: • The incorrect OTP-related comment entered against my complaint. • Why the replacement modem/equipment was not replaced despite the engineer bringing one. • Why I was asked to close an unresolved complaint. • The conduct and instructions given by the concerned engineer and his seniors/local head. • Immediate restoration of my JioFiber service. Please do not close the service request until the actual connectivity issue is resolved. I request a proper written response and resolution from Jio's senior support team.
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Anindita Mahanta (@MahantaAnindita) reported@JioCare @reliancejio Is this some kind of last-resort tactic to harass a customer simply because they have decided to port their number? Hello @DoT_India, kindly look into this matter and take note of what appears to be an unnecessary and unwarranted harassment of a customer.
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Mohd Talib Qureshi (@talibqureshi91) reportedItne din se bnd h koi update nhi de rhe ap log hoga ya nhi theek ya htwade ise worst service pese kha rhe h ap log bs @JioCare