Reliance Jio Outage in Kalyān, Thane, State of Mahārāshtra

Dear @JioCare @reliancejio request to you arrange call with customer service executive I’m facing lots of issues of network.

@JioCare even after continuously contact with jio care on twitter still they are not able to provide solution its shame on such a huge name, sometime after 2 month they ask for problem so how can they say its in process #same #faltu #useless @reliancejio @reliancegroup

@reliancejio First, could you fix the 4g network issues - frequent call drops, connectivity and data problems? I've been complaining for past 3 months, but your team doesn't seem to care or have any solution.

@JioCare my server is down

@VodafoneIdeaIN only from Vodafone... Being and loyal customer from start we can expect this level of service... So if this problem doesn't solve it will switch all my family members portability to @airtelindia or might be with @reliancejio or something else.

@JioCare Already doing this chat from last 2 months and you people asking for problem face you say which store i visit to make my sim active i am ready to visit any store you suggest in #Bhiwandi #Thane #Kalyan

@JioCare congratulations for 5g launch but i hope your support also get atlest 2g speed to know consumer problem even after 2 month they are asking me my problem i am facing #shame i can get new sim easily but not my old no back

@reliancejio @exploreIMC - Poor Internet Services. - 4G Network becoming weak day by day. - Very Poor Customer query Resolution. #poorcustomerservice @ShieldVoC

@JioCare I have provided you my registered phone number and jio account number, can I expect a quick resolution ?

@reliancejio @tradingview Unable to use trading view using Jio network. Support team is denying any assistance please help. Issue since yesterday...

@JioCare There doesn't seem to be any customer care number for customers to reach out. The 198 IVRS has no option to select JioFi queries. The 1800-889-999 number asks the customer to call 1800-886-9999 and when you call that number, it says this service is not operational.

My issue is not solved plz help me otherwise i will port my number @JioCare @reliancejio @ril_foundation

@reliancejio there is very bad network .. we are 20 users in same company many more users thinking to port to other companies it not resolve ( bhiwandi munisurat)

@JioCare i am trying to contact your customer service team for an Hour and No is able to help me. i have recharged with 1102 pack of IR but its showing in Upcoming plans and your Inn-competent app is not letting me do it ? Do you really care let’s see @reliancejio

@JioCare @reliancejio after so many request and tweet jio cant arrange a call its strange that such a big name company cant understand common man problem

@JioCare internet service is not at all working,power failures disturbing your network service , already escalated so many times no improvement and action

@reliancejio i have tried lot to talk to @JioCare but there is no solution to my problem almost from 1 month hope someone help with solution

@JioCare never care about problem of coustomer i am facing problem from many days they even don't bother to make a call and talk to coustomer problem

@JioCare @TRAI @UIDAI i have send several compliments to start my old jio number but there is no response from there side i have corrected my aadhar name now i am facing problem ever after e verification my sim is not been verified now i am facing lots of trouble

@JioCare are you really willing to help me to get my old mobile no back or just i should get new number please be clear

Thank you for thoughtful replies. Finally the results were negative. None of the major service providers are in this area. It's very sad. Neither @Airtel_Presence or @reliancejio or @BSNLCorporate. South Bangalore (BDA Layout) seems to be an area where you can't provide services

@reliancejio @JioCare I have 5G phone,a Jio sim,yearly plan,l applied for welcome offer & there's no 5G signal at my home in Pune,what else is required to get 5G working? Even 4g speeds are down these days.We are paying such high amount for recharges & we are getting bad service

@iamrahullarora @reliancejio @JioCare Let's say in Oct 2023, Jio will launch 5G in my city. If I will be in the middle of ₹749 plan (4G) and I enable 5G in Setting/Network, then you are saying the 4G speed will be changed to 5G speed. Is it? Or do I have to wait for the 4G plan to end and then recharge a 5G plan?

@JioCare @sanjays99253732 @JioCare Jio store take Bride for replace the sim and using unwanted words annoying words don't have the manner how to talk with customer.. very poor service misbehaving with me this man take Bride and then started my sim .. deoghar Jharkhand near tower Chowk Jio store

@reliancejio Thae worst sim card ever

@Airtel_Presence @Airtel_Presence Can you help me understand the timeline of your quick resolution? I’m fine with answering your call at this hour. I’m not being able to use my phone at all. I will move to @reliancejio if this issue is not solved by 12 pm tomorrow. I have transactions to make

@JioCare Hello Jio any update? Did you resolve the issue?

@reliancejio Your 4G network not working in entire Surat, Gujarat-394101 today, our daily life was on hold, such an useless service you gave, thank God i having my Vodafone number running.

@JioCare I used slow internet last 2 month, Still I not using proper Internet, I asked to customer care but he didn’t have solutions. I losing business every days. Who responsible for it ??. Who give returns money ??. Telling me How many days I Waiting for Proper 4G Internet ?

@reliancejio I used slow internet last 2 month, Still I not using proper Internet, I asked to customer care but he didn’t have solutions. I losing business every days. Who responsible for it ??. Who give returns money ??. Telling me How many days I Waiting for Proper 4G Internet ??