Reliance Jio Outage Report in Durgapur, Barddhamān, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Durgapur, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Durgapur and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 01: Problems at Reliance Jio
Reliance Jio is having issues since 07:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (57%)
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Wi-fi (14%)
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Total Blackout (13%)
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Phone (12%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Durgapur, West Bengal
Latest outage, problems and issue reports in Durgapur and nearby locations:
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Balkrishna (@arunp8412) reported from Bahula, West Bengal
@JioCare And how much time will it take already your 14 days have been completed you guys are not responding properly also did not get any response to service request that i was told that you will be informed in 48 hours
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Piyasha Bhattacharjee (@Pmpb2904) reported from Durgapur, West Bengal
@reliancejio the internet network here in Durgapur is low .....kindly check the internet services this end . Hoping for the fastest solution of this problem.
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JOGENDRA PRASAD (@jogendrakp) reported from Durgapur, West Bengal
@JioCare 9064696910 and 9907035908. please return my prime membership fee of 99 of both as yearly fees,as you cancel my number due to not in use. I have paid the amount for period of 1 year. And use these as what's App. @TRAI
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Sumit Saha 🇮🇳 (@smaxy4u) reported from Durgapur, West Bengal
No help from @JioCare .. Kindly urge for your help @jagograhakjago
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ѕυвнαикαя (@ami_sporso) reported from Durgapur, West Bengal
@JioCare pls, fix the network issue
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bcd (@asbc26) reported from Durgapur, West Bengal
@JioCare @edwinsaldanha1 You are not to help.. You r to irritate
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Suman Kr Biswas (@sumankmr9166) reported from Durgapur, West Bengal
Dear @reliancejio# @JioCare Facing network issues from last 30 months. Plenty of time followup with Customer care. Already mailed in jio care but still facing with same. I am asking you do you hqve any responsibility for your valuable customer?
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Sibabrata Mohapatra (@Siba_Mohapatra) reported from Durgapur, West Bengal
@reliancejio @JioCare Your Jio network is nil since 1 month in our area. But you people are doing nothing about it.
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Arindam Pal (@imarindampal) reported from Durgapur, West Bengal
@JioCare @reliancejio Your 4G coverage is so shitty and pretty bad and you are planning to implement 5G partnership with Google. Atleast first try to get the 4G spectrum covered across pan India. And FYI I don't live in remote villages where you may have an excuse. Damn it !
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Suman Dutta (@SumanDu20160853) reported from Durgapur, West Bengal
@VodafoneIN Please improve the network accessibility in this area ...so that we can choose @VodafoneIN ...we all are tired of complaining about @reliancejio poor data connection over here .
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Subhadeep gorai (@Subhade76994918) reported from Durgapur, West Bengal
@reliancejio @JioCare I am using jio since when they have launched it but day by day there is a decrease in speed and now the speed and network coverage is so poor that it can't even load a 144p video and the signal is only one bar so being the largest network provider help 😭.
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Pratyush Mondal (@itsmepratz) reported from Ukhra, West Bengal
@JioCare I haven't yet received any call or care from your side. I seriously want to return my #JioPhone and want my money back , but my nearest jio care store is refusing it. Kindly help me in this matter or confess that it was a public fraud. @forum_consumer @reliancejio
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Pratyush Mondal (@itsmepratz) reported from Ukhra, West Bengal
@JioCare @reliancejio Could you please tell me a proper process to return your so called "jio phone" which is just a piece of crap after three years. Starting from customer care to jio store what I am receiving is a series of misguidance. #jiophone #JioPhoneReturn
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Drx Pravind K Yadav (@drxpravindyadav) reported from Durgapur, West Bengal
@JioCare @rminia22 Me also facing stable network problem. I think I should leave jio and other internet provider. 😦😦
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Ashish (@ashishjuyal) reported from Durgapur, West Bengal
Do you have another excuse than telling your customer "data is slow because more people is using data same time" @JioCare @DoT_India @rsprasad
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Drx Pravind K Yadav (@drxpravindyadav) reported from Ukhra, West Bengal
@JioCare Not getting Stable Network please help me it's affect my work.
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Pronodip Chatterjee (@ppronodipp) reported from Durgapur, West Bengal
@reliancejio please Closedown your company during ongoing COVID'19 Closedown too .. so much of worst condition of network .. call failure .. data connectivity slowed down ...helpline assistants are misbehaving .. @TRAI should take immediate steps against you...
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Avisekh Kumar (@talk2avisekh) reported from Andāl, West Bengal
Dear @reliancejio Your network condition falls day by day in my area i.e. In #andal district #paschimbardhaman state #WestBengal. Due to which my payments and other works have been put on hold. Kindly look into thi matter. @JioCare
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Debosmit Majumder (@iamdebmaj2) reported from Durgapur, West Bengal
@Airtel_Presence My Airtel numbers are working absolutely fine with a constant 25-35 Mbps speed. I'm having a problem with my @reliancejio connection which I'll port into Airtel Postpaid if @JioCare doesn't fix it soon. They have been nagging this for 3 straight years.
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Namod Kr.Nonia (@NamodKrNonia) reported from Durgapur, West Bengal
@reliancejio having worst kind of experience after recharge of Jio mobile number, can't watch Jio TV due to poor net at Haripur-713378.Please look into the matter.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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The Blog OS (@TheBlogOS) reported
@ViCustomerCare What a Bad coverage I have VI sim for last 3 year Now I didn't recharge it Bcz I can't use Data Now I want to port my sim in @reliancejio or maybe @airtelindia
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K B singh (@kishan9423) reported
@JioCare Done everything but no resolution.geting acess from BSNL and Airtel
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Vishal (@Vishal__6) reported
@reliancejio @JioCare Hi, I'm using pixel 6a device and it does supports VoLTE but why there's no option showing in my jio network settings? While my secondary BSNL sim card supports VoLTE properly without an issue.
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Madras Maverick (@adithyachan) reported
@JioCare 2/3- What are your service metrics or SLA with customers? How can Jio be so reckless with customer service? You are giving reasons for disconnecting & shifting towards @airtelindia @ACTFibernet or anyone competing with you!
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Jogindar (@Joginda38431097) reported
@Sidjadhav61 @JioCare @reliancejio Try again bsnl service improved
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Siddhesh (@Sidjadhav61) reported
@Joginda38431097 @JioCare @reliancejio Sir, I'm porting my BSNL 4g sim to jio after 7-8 years of use.. 🥲 In the middle of industrial area bsnl has no network..
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Devendra singh bhati (@SinghB61570) reported
@JioCare @JioCare from last one week this Is only I am listening then technician is saying that I will not come whom to blame is a mental harrasment , to get great service it picked jio Instead of bsnl , now who will compensate my loss ,
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Rakesh (@notacommon_man) reported
Ported from BSNL to Jio. Got a call asking OTP to verify before SIM delivery. No message said OTP is post-delivery. Then got fake "delivered" SMS. Raised complaint via customer care. Such unethical staff are ruining Jio’s image. Very disappointed. @JioCare @reliancejio
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Kiran (@kiran16ak) reported
6 times I have called in 70 days to the worst useless laziest @Airtel_Presence customer care regarding hellotune, everytime I have to dat I'll vil get call back to solve my issue, still not even single call I received, wats really happening in airtel, @JioCare @ViCustomerCare
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NEERAJ (@__GAYAMAXRAJ__) reported
@ACTFibernet Even a new connection doesn't take more than 12 hours but you have taken almost more than 1.5 days to resolve an issue with existing connection.. Kudos to your team.. Looks like its time to shift to @reliancejio or @airtelindia